Direct Energy — Investor Relations & Filings

Direct Energy is a major North American retail provider of electricity and natural gas, serving approximately 4 million residential and business customers in deregulated markets across the U.S. and Canada. The company specializes in offering flexible energy plans, including fixed-rate options and renewable energy solutions such as the "Green Made Easy" program, which matches 100% of customer usage with renewable certificates. Beyond core energy supply, Direct Energy provides supplementary home services and protection plans aimed at home efficiency. The company emphasizes a straightforward, customer-centric approach, utilizing digital tools and clear communication to give customers control over their energy choices, usage, and billing.