Webhelp Inc. — Investor Relations & Filings

Webhelp was an international customer experience (CX) and business process outsourcing (BPO) leader, specializing in B2B customer service, digital solutions, and real-time human-assisted internet services. Prior to its acquisition, Webhelp was recognized as a major CX provider across Europe, Latin America, and Africa, with operations expanding into North America, including Canada. In 2023, Webhelp was acquired by Concentrix, forming a diversified global CX and technology services entity. The combined organization subsequently rebranded as Concentrix in 2024. The resulting company functions as an intelligent transformation partner, focused on helping global organizations modernize technology, transform customer experiences, and solve complex business challenges. Core services leverage deep human insights, advanced technology, and Agentic AI frameworks, including specialized AI applications like iX Hero for contact center optimization.