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OTRS AG — Investor Relations & Filings

Ticker · TR9 ISIN · DE000A0S9R37 LEI · 391200J2FRFZVJWZYU35 F Telecommunications, computer programming, consultancy, computing infrastructure, and other information service activities
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Filings indexed 102 across all filing types
Latest filing 2021-09-30 Interim / Quarterly Rep…
Country DE Germany
Listing F TR9

About OTRS AG

https://otrs.com/

OTRS AG is a provider of service management software solutions. The company develops and markets OTRS, a flexible and customizable software suite designed to optimize service delivery, communication, and business workflows. The platform supports a range of processes, including IT Service Management (ITSM), customer service and support, Information Security Management Systems (ISMS), and cyber defense. The suite, which includes an agent portal, admin dashboard, and customer portal, is available as both a cloud-based and an on-premise solution to help organizations manage and structure their service operations.

Recent filings

Filing Released Lang Actions
Halbjahresabschluss 2021
Interim / Quarterly Report Classification · 1% confidence The document is titled 'Halbjahresbericht 2021' (Half-Year Report 2021) for OTRS AG. It contains a management report (Lagebericht), financial tables (Halbjahrestabellen), and a shortened appendix (Verkürzter Anhang). It provides substantive financial data, including revenue, EBITDA, EBIT, and balance sheet figures for the first half of 2021. As it is a comprehensive financial report for a period shorter than a full fiscal year containing actual financial statements and analysis, it is classified as an Interim/Quarterly Report. H2 2021
2021-09-30 German
Annual financial statements 2020
Annual Report Classification · 1% confidence The document is titled 'Annual Report 2020' and contains a 'Letter to Shareholders', a 'Management Report', 'Annual Financial Statement Tables', and 'Notes'. It provides comprehensive financial performance data for the fiscal year 2020, including revenue, EBITDA, and earnings per share. It is clearly the full annual report of OTRS AG, not an announcement or a summary. FY 2020
2021-08-24 German
Jahresabschluss zum Geschäftsjahr vom 01.01.2020 bis zum 31.12.2020
Annual Report Classification · 1% confidence The document is a 'Geschäftsbericht 2020' (Annual Report) for OTRS AG, covering the fiscal year 2020. It includes the 'Bericht des Aufsichtsrats' (Supervisory Board Report) and the 'Lagebericht' (Management Report). As it contains comprehensive financial and operational reporting for the full fiscal year, it is classified as an Annual Report (10-K). FY 2020
2021-08-12 German
OTRS AG publishes 2020 annual report: Significant increase in profitability - Company pays dividend for the first time
Report Publication Announcement Classification · 1% confidence The document explicitly states: 'OTRS AG publishes 2020 annual report: Significant increase in profitability...' and later, 'OTRS AG (ISIN: DE000A0S9R37) published its 2020 annual report today.' It contains detailed financial highlights (EBITDA, revenue figures) for the full fiscal year 2020. Although it is presented as a news release (DGAP-News) announcing the publication, the content is a summary of the full annual performance, which strongly aligns with the content expected in an Annual Report (10-K). However, the document is short (7705 chars) and functions as an announcement that directs the user to the full report ('Detailed information can be found in the annual report on the company website...'). According to Rule 2 (The 'MENU VS MEAL' Rule), if a document is short and announces the publication of a report, it should be classified as a Report Publication Announcement (RPA). Since this is an announcement of the '2020 annual report', RPA is the most appropriate classification based on the delivery format, even though the subject matter is the Annual Report.
2021-06-30 English
OTRS AG publishes 2020 financial figures - first dividend payment planned
Earnings Release Classification · 1% confidence The document is an Ad-hoc announcement dated May 11, 2021, titled "OTRS AG publishes 2020 financial figures – first dividend payment planned." It explicitly states that the Management Board has prepared and the Supervisory Board has approved the annual financial statements for the 2020 financial year, which received an unreserved audit certificate. It also details key financial metrics (revenues, EBITDA, net income) for 2020 and announces a proposed dividend payment. This content strongly indicates the release of annual financial results. However, the document also states: "The annual report of OTRS AG will be published on 30 June 2021". According to Rule 2 (The "MENU VS MEAL" Rule), if a document announces the publication of a full report (like the Annual Report/10-K) but doesn't contain the full report itself, it should be classified as a Report Publication Announcement (RPA). Since this is the initial release of the *figures* and the announcement of the *full* annual report publication date, it functions as an Earnings Release (ER) for the key figures, but the explicit mention of the future publication date of the full annual report suggests it is primarily an announcement about the results and the upcoming full report. Given the detailed financial figures provided, it is more than just a simple RPA. It contains the core financial highlights of the year, which aligns best with an Earnings Release (ER). The mention of the dividend proposal also supports this being a results-related announcement. If the document contained the full 10-K, it would be 10-K. Since it contains the key figures and announces the future release of the full report, ER is the most appropriate classification for the initial release of the figures. FY 2020
2021-05-11 English
OTRS AG veroffentlicht Halbjahresbericht 2020: Erfolgreiche Entwicklung dank flexibler Unternehmensstrategie / Dynamische Umsatz- und Ergebnissteigerung
Report Publication Announcement Classification · 1% confidence The document text explicitly states: "OTRS AG veröffentlicht Halbjahresbericht 2020" (OTRS AG publishes Half-Year Report 2020) and provides key financial metrics (revenue, EBITDA) for the first half of the year. The term 'Halbjahresbericht' directly translates to a comprehensive report for a period shorter than a year, which corresponds to an Interim/Quarterly Report. The document is a news release announcing the publication of this report, but given the detailed financial figures and the nature of the content (a summary of the half-year performance), it is classified as the report itself or a very detailed summary thereof, fitting the 'Interim / Quarterly Report' category (IR). It is not merely an 'Earnings Release' (ER) which usually contains only highlights, nor is it a 'Report Publication Announcement' (RPA) because it contains substantial content from the report, not just a notice of availability. The length (7626 chars) also suggests more than a simple announcement.
2020-09-30 German

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