SYSCOM — Investor Presentation 2025

Mar 31, 2025

SYSCOM COMPUTER ENGINEERING CO.

Best System Integration Company for Business Competitiveness 2025.3.31

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Disclaimer

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The presentation and discussion contain certain forward-looking statements with respect to the results of operation, financial condition and current expectation.

The forward-looking statements are subject to known and unknown uncertainties and risks that could cause actual results to differ materially from those expressed or implied by such statements. Such risks and uncertainties include but are not limited to the impact of competitive products and pricing, timely project acceptance by our customers, timely introduction of new technologies, ability to ramp new needs into products, financial stability in end markets, and other risks that Syscom can not control. The forward-looking statements in this release reflect the current belief of Syscom as of the date of this release and undertakes no to these statements for events or Syscom obligation update forward-looking circumstances that occur subsequent to such date.

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Outline

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• About Syscom

• Market and Business Outline

• Business Achievement

• Vision

• ESG Sustainable Development

• Q&A

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About Syscom

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• Established: 1975

• IPO : 2001

◼ System Integration & Professional Services • ◼ IT Consulting & Training Business Scope : ◼ Software & Hardware Sales and Service ◼ E-Commerce & Information Security Services ◼ Network & Wireless Design & Construction ◼ R&D for Smart Service-based Robot, AYUDA ◼ Artificial Intelligence Services ◼ Cloud Application & Services ◼ Solutions for ESG sustainable development

Finance, Telecom, Public Sector/ Defense, Healthcare, Transportation, Manufacturing, Education , Retail • Customer Domains:

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Achievements and Awards

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• “Comprehensive cyber Security monitoring and management solutions” awarded “System Integration Export Award” by Taiwan Smart City Solution Alliance (2025)

• Won the "ITS Taiwan Awards 2024" by ITS of Taiwan (2024) for the "Suhua Highway Corridor - Longitudinal line Anti-congestion Intelligent Traffic Management System"

• The 27th National Quality Award-BEST PRACTICE AWARD FOR INDUSTRIAL SUPPORT(2024)

• Self-developed Syscom Computer Products Win the "Taiwan Excellence Award" . ◆ OMFLOW(2023-2025)

• Smart Service Robot Ayuda (2021 Silver Award /2023/ 2024 Silver Award/2025 )

• ◆ NETCenter(2021-2023/2025)

• DBMaker (2013-2015/2017/2020-2023/2025)

• Wins the first place of “Service Innovation Award” of the Ministry of Communications’ “5G-driven Intelligent Transportation Technology, Service Innovation and Industrial Development Program” (2022/2024)

• Honored with “Information Security Management Excellence Award” by SGS (2020)

• Passes the certification of “CNS 27001:2014” (2023-2025) and “ISO/IEC 27001:2013” (Applicability version 5: 2023-2025).

• Passes the certification of “ ISO/IEC 20000-1:2018 “ (2023-2026)

• ◆ Passes the certification of “ISO/ISE27701:2019 “(2023-2025)

• Passes the appraisal of “CMMI-DEV v1.3 Maturity Level 3” (2023)

• ◆ Passes the certification of “BS 10012:2017”(2022-2025)

• Passes the appraisal of “CMMI-DEV v1.2 Maturity Level 5” (2011)

• ◆ SYSCOM is the first Taiwanese company passing the globally top level software quality appraisal “CMMI-Maturity Level 5”(2006)

• Honored with “Best Partner of Information Security” by BSI (2006)

• Passes the certification of “ISO 9001:2000” (2003) and ISO 9001:1994” (2000)

• Passes the certification of “ISO 9002:1994” (1999) and ISO 9002(1996)

• The only information service provider listed in the 50th Anniversary Book of the Industrial Development Bureau of the Ministry of Economic Affairs (2020)

• SYSCOM wins the 25th National Quality Award - BEST PRACTICE AWARD FOR

• MANUFACTURING QUALITY(2018)

• SYSCOM’s robot Ayuda awarded “System Integration Export Award” by Taiwan Smart City Solution Alliance (2018)

• SYSCOM’s robot Ayuda Wins “2017 Cloud IOT Innovation Champion Award” with its smart robot platform (2017)

• “Dedicated Enterprise Cloud Hosting Services – Pracla" Given "2016 Cloud Service Award" by Industrial Development Bureau, Ministry of Economic Affairs (2016)

• Wins the 2nd annual Taiwan Mittelstand Award (2014)

• Given “Taiwan ICT Best Practice Award” in Asia Pacific ICT Summit (2010)

• Honored with “Best Partner of Information Security” by BSI (2006)

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Pursue sustainability, excellence and evolution

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• Winning the award is an affirmation and the driving force for comprehensive optimization

• • Leverage information systems and GenAI to achieve comprehensive digital transformation

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SYSCOM
National
Static to Transform to Sustainable
Quality S/W to H/W
Dynamic Generative AI Operation
Award
Center
Won the "National Implement Implement the self- Apply generative Being the best ESG
Quality Award-Best "capacity developed human- AI service to system integrator,
Practice for utilization" from machine process conduct overall we build SYSCOM
Manufacturing software automation engine digital Sustainable
Quality Award“ in development to – OMFLOW in the transformation Development
2018 hardware technical whole company for Operation Center
services, and use comprehensive by coupling with
NETCenter to digital GreenMaker,
manage overall transformation. SYSCOM’s smart
information and power-saving
communication management
operation services. platform.
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CMMI ML5
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Passed the CMMI Level-5 appraisal for the first time in 2006, began to establish a "capacity utilization" system for software development based on international software development processes.

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Quality Excellence Persistence: Won “National Quality Award” Twice

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Honored with
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SYSCOM-developed products won

2025 Taiwan Excellence Award again 4 SYSCOM-developed products won 2025 Taiwan Excellence Award: DBMaker Database, OMFLOW Process Automation Engine, NETCenter IT monitoring and management center, and Ayuda Smart service robot.

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System Integration Export Award 2025

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Provide a comprehensive information security integration service platform, including the IT Infrastructure realtime management platform (NETCenter) and the intelligent information security integration platform (Diamond Guard) independently developed by SYSCOM, to meet customers' information security monitoring, management and event response in different IT/IOT/OT fields.

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2025 Innovation and Application Award

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The "WebHR_GPT Generative AI Human Resources Regulations Query System" developed by SYSCOM for the Human Resources Administration Office won the "2025 Smart City Innovation Application Award."

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Source: Chinatimes 2025/3/18

Outline

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• About Syscom

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•
Market and Business Outline
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• Business Achievements

• Vision

• ESG Sustainable Development

• Q&A

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2025 Top 10 Strategic Technology Trends

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AI Imperatives and Risks

New Frontiers of Computing

Human-machine Synergy

• Agentic AI

• AI Governance Platforms

• Disinformation Security

• Postquantum Cryptography

• Ambient Invisible Intelligence

• Energy-Efficient Computing

• Hybrid Computing

• Spatial Computing

• Polyfunctional Robots

• Neurological Enhancement

Source: Gartner

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Expand service areas and applications Integrate AI Infra and expand international cooperation to provide AI government, AI retail, intelligent healthcare, intelligent security, and various application services

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Transportation
•5G integrated with AIoT
applied to smart traffic
control program
•ICT construction and
maintenance services of
Taoyuan Airport ICT
system
•Real-time Integration,
Automation, and
Operations Environment
•Smart Transportation
/Bus Terminal
Information System
•ETC & traffic control
system
•Highway Supervision
Information System
•Ticket vending machine
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Public Sector
•
Empower smart
government
•Cloud Services
•AI platform storage
system planning and
construction
•Service-based Robot
•Human Resource &
Payroll Management
System
•IT/OT Outsourcing
Services
•E-Government Planning,
Construction &
Maintenance Services
•Information Security
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Healthcare
•Long-term Care System
•Cloud Service
•Service-based Robot,
Ayuda/Ayuda cute
•Hospital Information
Systems (HIS)
•Dr. Rounds
•Women & Children
Health Mobile Nursing
System
•Health Care System
•Smart Wards
•Smart Care Platform
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Others
•Intelligent customer
service
•eCommerce/Retail
Cloud/Smart Recipes
•Integrated Cloud
Computing Solution &
Services
•Information Security
Management System-
Consulting, Planning
and Implementation
•Energy Monitoring and
Saving System)
•Service-based Robot,
Ayuda
•Smart Sales, and Smart
Security
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Telecom
•Hybrid cloud
•Network management
platform
•Network architecture
•SDDC planning and
construction design
•IP Core, Network
Convergence, Network
•Cloud Data Center
•Cross-Brand Network
Management System
•Integrated Network
Management &
Monitoring Platform
•Information Security
Planning & Design
•Brand Sales &
Maintenance Service
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Finance
•Risk Control &
Management
•High-Frequency Trading
•Digital account online
opening system
•Banking, Securities,
Futures, Insurance Core
Business Systems
•Payment System
•Wealth Management
•System Test &
Performance Tuning
•Service-based Robot
•Financial Services
Channel Integration
Platform
•Smart & Integrated
Information13
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Integrate leading products and cutting-edge technology

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Cloud
Computing Big Data
Finances Public Sector
Securities Transportation Cisco (UCS)
Telecommunication
and Network Security
Enterprise
Outsourcing
Healthcare
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Innovative Generative AI Application Examples

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Strengthen "AI-enabled" to integrate innovative application results of generative AI, develop application cases in key fields, and enhance the competitive advantage and added value of large-scale system projects

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AI Platform
Vertex AI
Government
RAG Engine
Transportation
code Azure AI
Healthcare copilot Search
GAI common platform
Retail
Llama
User NeuroChain
Education API 權限 LLM
GAI Platform
Manufacturing
AI Server AI Platform Storge
Finance
AI Infra
Cloud
OnPrem
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NETCenter

IT Infra Network Monitoring Management Center

• Private brand, sold to major public sector and financial institutions

• Let IT managers fully control the operational and service status of server/network/database/application system

• Dashboard allows managers and related personnel to see clearly at a glance

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16

OMFLOW- Information Process Automation

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• Private brand, sold to major public sector and financial institutions

• Higher-degree integration of IT and human being - process information and mobile phones

• • An excellent tool for enterprises to achieve "net-zero carbon emissions" and "environmental sustainability"

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Outline

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• About Syscom

• Market and Business Outline

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•
Business Achievement
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• Vision

• ESG Sustainable Development

• Q&A

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2024 AIoT Show

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• Time: 2024/10/23-25

• Venue: Nangang Exhibition Hall 1

• Announced the AI Agent Project and collaborated with Inventec to launch smart home solutions

• Seven Themes Presented

• Smart Service

• Smart Home

• ESG Solutions

• Smart Retail

• Smart Security

• Smart Healthcare

• Digital Transformation

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2024 Smart City Expo “Lead to AI+ Smart Future”

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• Time: 2024/3/18-21; Venue: Nangang Exhibition Hall 2

• Seven Themes Presented ：

• AI Infra, Smart SYSCOM, AI Government, AI Retail, Smart Healthcare, Smart Security, and International Corporation

• “GenAI Leads to Smart Future” Forum held on March 19

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AI Government

• The "WebHR_GPT Generative AI Human Resources Regulations Query System" developed by SYSCOM for the Human Resources Administration Office won the "2025 Smart City Innovation Application Award."

• Next-generation computer room construction

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• Technology application in law enforcement - GAI common platform and intelligent image recognition

• AI knowledge application solutions designed specifically for enterprises, ensuring the accuracy of AI responses and supporting cloud and field deployment

• AI intelligent image recognition technology integrated into smart transportation and urban monitoring systems to assist law enforcement to improve efficiency and safety

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Smart Healthcare

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• Worked with Advantech to launch the “Smart Medication Solution medTRx”

• a one-stop solution integrating software and hardware, accelerating the intelligent management of medication, and ensuring the timeliness, accuracy and safety of medication dispensing and administration. Successfully selected as the "Digital Health Infrastructure Project" jointly promoted by the Information Office of the Ministry of Health and Welfare and the Industrial Technology Research Institute

• Next-generation medical information system service project

• “SYSCOM Nursing AI”

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Smart Transportation

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• Railway

• Train and station information display system

• Passenger Information System

• Highway

• Smart traffic control system for Suhwa Highway

• Wins the first place of “Service Innovation Award” of the Ministry of Communications’ “5G-Driven Intelligent Transportation Technology, Service Innovation and Industrial Development Program, 2023-2024”

• Won “ITS Taiwan Award 2024” by ITS

• Intelligent surveillance information system

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Smart Security

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• “Comprehensive cyber Security monitoring and management solutions” awarded “System Integration Export Award” by Taiwan Smart City Solution Alliance (2025)

• Provide a comprehensive information security integration service platform, including the IT Infrastructure real-time management platform (NETCenter) and the intelligent information security integration platform (Diamond Guard), to meet customers' information security monitoring, management and event response in different IT/IOT/OT fields.

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Business Achievements

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BALANCE SHEET HIGHLIIGHTS (Consolidated)

(Unit ： NT$ Thousand)

Item	December 31, 2024	%	December 31, 2023	%
Cash and cash equivalents	733,387	15%	884,494	18%
Contract assets-current	858,494	18%	483,322	10%
Notes and accounts receivable	1,160,046	24%	1,437,760	30%
Inventories	457,662	9%	473,593	10%
Investments	120,000	2%	100,884	2%
Property, plant and equipment	366,735	8%	362,728	8%
TOTAL ASSETS	4,879,530	100%	4,846,270	100%
Short term loan	176,651	4%	190,855	4%
Notes and accountspayable	1,249,019	26%	1,453,664	30%
TOTAL LIABILITIES	2,695,279	55%	2,728,966	56%
SHAREHOLDERS’EQUITY	2,184,251	45%	2,117,304	44%

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Business Achievements

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INCOME STATEMENT(Consolidated)

(Unit ： NT$ Thousand)

Item	2024	%	2023	%	YoY
Net Operating Revenues	6,932,729	100%	6,383,820	100%	8.60%
Gross Profit	1,788,960	26%	1,660,878	26%	7.71%
Operating Expenses	1,474,074	22%	1,375,419	22%	7.17%
Operating Income	314,886	4%	285,459	4%	10.31%
Net Nonoperating Income and Expenses	55,536	1%	44,048	1%	26.08%
Net Income	304,683	4%	276,638	4%	10.14%
Net Income Attributable to the Shareholders of the Parent	306,397	4%	278,293	4%	10.10%
EPS(NTD)	3.06		2.78		10.10%

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Outline

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• About Syscom

• Market and Business Outline

• Business Achievement

• Visions

• ESG Sustainable Development

• Q&A

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Operating Strategy

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AI-enabled applications help industry upgrade and transformation
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Expand product and professional service sales to increase profits
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Master advanced technology applications to transform the digital
economy
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Continue to promote the company's digital and sustainable dual-
axis transformation
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Go with the big software project to expand domestic and overseas
markets
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AI-enabled applications help industry upgrade and transformation

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With AI-support capabilities, SYSCOM's intelligent service robot Ayuda was selected for the 2025 Navy Friendship Fleet tour in domestic islands and ocean. To implement President Lai's five industrial policies, the theme of the Panshi Ship Propaganda Hall is "Building Defense Resilience and Defending Maritime Security", showcasing the Navy's military preparations and the country's advanced technology, Taiwan's excellent products, humanities and arts, and tourism development achievements to the people of Taiwan, overseas Chinese, and friendly countries.

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SYSCOM’s Core Technology of AI Agent

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LLM Head System

Heart Core NeuroChain

Body Process AI Agents

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3030

Continue to promote the company's digital and sustainable dual-axis transformation

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SYSCOM
2018
CMMI Level 3 CMMI Level 5 National Capacity Business Continuous
Appraisal Utilization Development
Appraisal Quality Award
Operation Center
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Go with the big software project to expand domestic and overseas markets

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Outline

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• About Syscom

• Market and Business Outline

• Business Achievement

• Vision

• ESG Sustainable Development

• Q ＆Ａ

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ESG Sustainability

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	Environmental		Social		Corporate
	Sustainability		Prosperity		Governance
•	Implement ISO 14064 – Greenhouse	•	Caring for the community and active	•	Strengthen risk management and
	Gas Accounting and Verification		in public welfare		control -balance mechanism
	standard
		•	Increase cooperation opportunities	•	Protect the rights and interests of
•	Develop GreenMaker to monitor		between enterprises and academia.		shareholders, and implement
	corporate energy-saving		Actively sponsor scholarships to		governance practices and integrity
	performance		academic groups		management
•	Implement an environmental	•	Implement diversity in the	•	Ensure legal compliance and
	management system, continue to save		workplace, gender equality,		information disclosure
	energy, reduce carbon emissions and promote the use of resources	•	employee care, and safe workplace. Build a sustainable supply chain	•	Implement information security systems and strengthen information
•	Compile procurement guidelines to				security protection
	increase green procurement year by year			•	Encourage employees to innovate and protect intellectual property

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Thank you

www.syscom.com.tw www.syscom.com.tw

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