LeadDesk Oyj

Cloud-based contact center software (CCaaS) for high-volume, omnichannel sales and service.

LEADD | ST

Overview

Corporate Details

ISIN(s):: FI4000364120
LEI:: 743700LBLYH1JB790471
Country:: Finland
Address:: Hämeentie 15, FI-00500 HELSINKI
Website:: https://leaddesk.com/
Sector:: Telecommunications, computer programming, consultancy, computing infrastructure, and other information service activities
Industry:: Computing infrastructure, data processing, hosting and related activities

Description

LeadDesk Oyj is a European provider of cloud-based contact center software. The company offers a scalable Contact Center as a Service (CCaaS) platform designed for high-volume, omnichannel sales and customer service operations. Serving both small-to-medium-sized businesses and large enterprises, its solutions are utilized across various industries, including telecommunications, financial services, security, and energy. The platform features customizable campaigns, reporting, and integrated AI tools like call transcription and summarization. LeadDesk emphasizes high-quality audio, 99.95% uptime, regulatory compliance, and data security, operating on its own infrastructure with servers located in Europe.

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