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Unicredit Earnings Release 2017

Feb 8, 2018

4272_10-k_2018-02-08_2383bdc5-061c-4519-9784-086abea42211.pdf

Earnings Release

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4Q17 GROUP RESULTS

Divisional Database

4Q17 GROUP RESULTS

CONSOLIDATED ACCOUNTS

Consolidated Income Statement 3
Consolidated Balance Sheet 4
Group Shareholder's Equity 5
Asset Quality Group 6
Asset Quality Group Core 7
Asset Quality Non-Core 8
Asset Quality by Division 9
Capital Position 10

CONTRIBUTION OF DIVISIONS TO GROUP RESULTS

Commercial Bank Italy 11
Commercial Bank Germany 12
Commercial Bank Austria 13
CIB 14
CIB Managerial Data 15
Fineco 16
GCC 17
CEE Division 18
CEE Countries 19-28
Non-Core 29
Fees - Details Group 30
Branches 31

Consolidated Income Statement

CONSOLIDATED INCOME STATEMENT

FY y/y Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
(mln Euro) 2017 2016 % 2016 2016 2016 2016 2017 2017 2017 2017
Net interest 10,299 10,307 -0.1% 2,631 2,670 2,591 2,415 2,564 2,652 2,500 2,583
Dividends and other income from equity investments 638 844 -24.4% 212 295 189 148 170 183 165 120
Net fees and commissions 6,708 6,263 +7.1% 1,633 1,603 1,527 1,499 1,703 1,730 1,592 1,683
Net trading income 1,818 2,080 -12.6% 337 860 478 405 590 462 381 384
Net other expenses/income 156 102 +53.7% 77 37 49 -62 28 49 7 73
OPERATING INCOME 19,619 19,595 +0.1% 4,890 5,464 4,835 4,405 5,055 5,076 4,646 4,842
Payroll costs -6,905 -7,124 -3.1% -1,832 -1,837 -1,791 -1,665 -1,755 -1,744 -1,704 -1,701
Other administrative expenses -4,398 -4,900 -10.3% -1,105 -1,122 -1,112 -1,561 -1,114 -1,081 -1,078 -1,124
Recovery of expenses 760 768 -1.0% 176 194 191 207 176 167 171 246
Amortisation & depreciation -807 -1,196 -32.5% -214 -218 -228 -536 -193 -199 -201 -214
Operating costs -11,350 -12,453 -8.9% -2,976 -2,982 -2,940 -3,555 -2,886 -2,858 -2,813 -2,794
OPERATING PROFIT 8,268 7,143 +15.8% 1,914 2,482 1,896 850 2,168 2,218 1,833 2,049
Net write-downs of loans -2,605 -12,207 -78.7% -760 -884 -977 -9,586 -670 -564 -598 -772
NET OPERATING PROFIT 5,664 -5,064 n.m. 1,154 1,599 919 -8,736 1,498 1,654 1,235 1,277
Other Charges & Provisions -1,064 -2,078 -48.8% -381 -477 -247 -973 -463 -135 -273 -193
o/w Systemic Charges -588 -1,057 -44.3% -356 -259 -173 -269 -434 -19 -149 14
Integration costs -147 -2,132 -93.1% -252 -83 -26 -1,771 -5 -8 -31 -103
Net income from investments -305 -910 -66.4% -18 0 -8 -885 24 -173 -5 -151
PROFIT BEFORE TAX 4,148 -10,183 n.m. 504 1,039 638 -12,364 1,054 1,338 926 830
Income tax for the period -609 -734 -17.0% -194 -160 -277 -103 -219 -143 -181 -66
Profit (Loss) from non-current assets held for sale, after tax 2,251 -144 n.m. 190 184 190 -707 162 -133 2,126 96
PROFIT (LOSS) FOR THE PERIOD 5,790 -11,061 n.m. 500 1,064 551 -13,175 997 1,062 2,871 860
Minorities -313 -464 -32.6% -93 -147 -103 -121 -89 -116 -50 -58
NET PROFIT ATTRIBUTABLE TO THE GROUP BEFORE PPA 5,477 -11,524 n.m. 407 917 448 -13,296 909 946 2,821 801
Purchase Price Allocation effect -4 -5 -20.0% -1 -1 -1 -2 -1 -1 -1 -1
Goodwill impairment 0 -261 -100.0% 0 0 0 -261 0 0 0 0
CONSOLIDATED PROFIT 5,473 -11,790 n.m. 406 916 447 -13,558 907 945 2,820 801
INCOME STATEMENT RATIOS
Cost income ratio 57.9% 63.5% -5.7 pp 60.9% 54.6% 60.8% 80.7% 57.1% 56.3% 60.5% 57.7%
Cost of Risk (LLP annualized on Avg Loans) in basis points 58 269 -211 67 77 85 855 60 50 53 69
Tax rate 14.7% n.m. n.m. 38.5% 15.4% 43.4% n.m 20.8% 10.7% 19.6% 7.9%
VOLUMES
Customers Loans (excl. Repos) 421,846 417,868 +1.0% 421,077 428,459 426,150 417,868 419,267 420,655 421,064 421,846
Customer Depos (excl. Repos) 413,791 395,979 +4.5% 379,626 380,401 386,139 395,979 391,645 394,944 398,632 413,791
TFA Commercial Core 823,962 791,217 +4.1% 768,064 762,589 777,670 791,217 796,647 793,730 803,825 823,962
o/w AUM 218,385 196,995 +10.9% 188,620 190,049 196,099 196,995 202,771 207,150 211,417 218,385
o/w AUC 201,988 210,474 -4.0% 212,742 204,064 207,017 210,474 212,561 202,909 203,419 201,988
Total RWA 356,100 387,136 -8.0% 394,359 399,260 390,901 387,136 385,261 352,669 350,024 356,100
OTHER FIGURES
FTEs (100%) 91,952 98,304 -6.5% 100,139 99,831 99,183 98,304 96,423 95,288 94,066 91,952
ROTE STATED 8.7% 6.3% 2.4 pp 3.8% 8.7% 4.2% -144.4% 9.4% 8.2% 23.0% 6.3%
Consolidated Balance Sheet
(mln Euro) Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Assets
Cash and cash balances 8,793 11,904 15,582 13,858 32,261 48,428 48,982 64,493
Financial assets held for trading 97,239 104,047 93,433 87,467 86,191 79,529 81,493 74,686
Loans and receivables with banks 85,442 67,452 75,473 74,692 77,968 65,225 67,888 70,983
Loans and receivables with customers 455,756 462,069 452,849 444,607 452,766 450,298 450,509 447,727
Financial investments 154,422 157,463 148,859 149,004 142,123 138,209 136,617 138,664
Hedging instruments 8,451 8,025 8,017 6,872 6,231 5,975 5,665 5,676
Property, plant and equipment 9,285 9,229 9,220 9,092 9,054 8,947 8,812 8,449
Goodwill 1,744 1,744 1,744 1,484 1,484 1,484 1,484 1,484
Other intangible assets 1,893 1,905 1,885 1,708 1,687 1,763 1,790 1,902
Tax assets 15,601 15,604 15,368 15,161 15,293 14,252 13,347 12,658
Non-current assets and disposal groups classified as held for sale 43,386 43,179 43,540 45,854 46,603 4,052 1,671 1,111
Other assets 10,192 8,857 8,557 9,735 9,424 8,966 8,841 8,958
Total assets 892,203 891,477 874,527 859,533 881,085 827,128 827,099 836,790
Liabilities and shareholders' equity
Deposits from banks 111,175 112,038 113,838 103,852 138,581 129,844 128,110 123,244
Deposits from customers 449,360 443,968 441,033 452,419 437,996 433,017 438,334 462,895
Debt securities in issue 127,628 123,569 119,426 115,436 109,103 110,664 106,383 98,603
Financial liabilities held for trading 71,154 79,304 67,800 68,361 60,631 55,505 58,806 55,784
Financial liabilities designated at fair value 1,217 1,465 1,509 2,497 3,027 3,045 2,960 3,011
Hedging instruments 12,014 12,427 11,545 9,405 8,202 7,245 6,859 6,610
Provisions for risks and charges 9,357 9,723 9,733 10,541 10,055 8,665 8,680 8,650
Tax liabilities 1,534 1,299 1,378 1,399 1,443 1,188 1,190 1,093
Liabilities included in disposal groups classified as held for sale 34,861 35,453 35,418 35,869 36,031 618 161 185
Other liabilities 19,959 18,933 17,704 16,566 18,980 21,354 17,039 16,491
Minorities 3,513 3,174 3,906 3,853 4,312 822 872 894
Shareholders' equity 50,431 50,123 51,237 39,336 52,723 55,161 57,705 59,331
- Capital and reserves 49,998 49,812 50,409 51,881 52,948 53,955 53,729 54,588
- Available-for-sale assets fair value reserve and
cash-flow hedging reserve and defined benefits plans reserve 27 -1,011 -941 -755 -1,132 -647 -696 -731
- Net profit 406 1,321 1,768 -11,790 907 1,853 4,672 5,473
Total liabilities and shareholders' equity 892,203 891,477 874,527 859,533 881,085 827,128 827,099 836,790

Shareholders' Equity attributable to the Group

(mln Euro)

Shareholders' Equity as at 31 December 2016 39,336
Capital increase (net of capitalized costs)(*) 12,722
Equity instruments 2,227
Disbursements related to Cashes transaction ("canoni di usufrutto") -32
Dividend payment 0
Forex translation reserve(**) 125
Change in afs/cash-flow hedge reserve -217
Others(***) -304
Net profit (loss) for the period 5,473
Shareholders' Equity as at 31 December 2017 59,331

Note:

(*) Please note that the capital increase is 12,999.6 million.

(**) This positive effect is mainly due to the negative impact of the Ruble for €219 million and the reclassification throught profit and loss, for €310 million, of the negative exchange reserve of Zloty related to the polish subsidiaries due to the loss of control occured in 7 June 2017.

(***) This includes mainly:

  • the positive change in the reserves relating to the actuarial gains/losses on defined benefit plans of €241 million net of taxes;

  • the negative change in the valuation reserve of the companies accounted for using the equity method for €475 million, mainly due to the depreciation of the items in Turkish Lira;

  • the positive change of the reserve related of non current assets classified as held for sale for €37 million mainly due to the sale of the polish subsidiary and to the disposal of the subsidiaries belonging to Pioneer Group to Amundi; - the negative change of the reserve related to the coupon paid to subscribers of the AT1 instruments, net of taxes for €163 milion;

  • the positive effect of €29 million related to the disposal of Pekao SA' share (1.04%) due to the early redemption of mandatory settled equity-linked certificates occurred in the first quarter 2017.

Asset Quality Group
CONSOLIDATED IMPAIRED LOANS TO CUSTOMER
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
(mln Euro) 2016 2016 2016 2016 2017 2017 2017 2017
NPLs - Face value 50,778 50,094 50,089 31,799 31,084 29,940 29,391 27,805
Writedowns 30,873 30,643 30,772 20,854 20,704 19,896 19,469 18,306
as a percentage of face value (Coverage Ratio) 60.8% 61.2% 61.4% 65.6% 66.6% 66.5% 66.2% 65.8%
NPLs - Carrying value 19,905 19,451 19,317 10,945 10,381 10,043 9,923 9,499
Unlikely to pay - Face value 24,154 23,054 22,679 23,165 22,870 21,757 20,486 19,522
Writedowns 8,121 7,942 7,708 10,021 9,993 9,493 9,011 8,494
as a percentage of face value (Coverage Ratio) 33.6% 34.5% 34.0% 43.3% 43.7% 43.6% 44.0% 43.5%
Unlikely to pay- Carrying value 16,033 15,112 14,970 13,144 12,877 12,264 11,475 11,028
Past-due loans - Face value 2,132 2,075 2,062 1,379 1,346 1,294 1,402 1,105
Writedowns 584 570 582 472 447 446 481 441
as a percentage of face value (Coverage Ratio) 27.4% 27.5% 28.2% 34.3% 33.2% 34.4% 34.3% 39.9%
Past-due loans- Carrying value 1,547 1,505 1,480 906 899 849 922 664
IMPAIRED LOANS - Face value 77,064 75,222 74,829 56,342 55,300 52,991 51,279 48,432
Writedowns 39,579 39,155 39,062 31,347 31,144 29,835 28,960 27,240
as a percentage of face value (Coverage Ratio) 51.4% 52.1% 52.2% 55.6% 56.3% 56.3% 56.5% 56.2%
IMPAIRED LOANS - Carrying value 37,485 36,067 35,767 24,995 24,156 23,156 22,319 21,192
PERFORMING LOANS - Face value 420,442 428,140 419,121 421,804 430,719 429,231 430,315 428,550
Writedowns 2,172 2,139 2,039 2,191 2,109 2,089 2,124 2,015
as a percentage of face value (Coverage Ratio) 0.5% 0.5% 0.5% 0.5% 0.5% 0.5% 0.5% 0.5%
PERFORMING LOANS- Carrying value 418,271 426,001 417,082 419,613 428,610 427,142 428,190 426,535
AS A PERCENTAGE OF TOTAL LOANS TO CUSTOMERS
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
2016 2016 2016 2016 2017 2017 2017 2017
NPLs - Face value 10.2% 10.0% 10.1% 6.7% 6.4% 6.2% 6.1% 5.8%
NPLs - Carrying value 4.4% 4.2% 4.3% 2.5% 2.3% 2.2% 2.2% 2.1%
Unlikely to pay - Face value 4.9% 4.6% 4.6% 4.8% 4.7% 4.5% 4.3% 4.1%
Unlikely to pay - Carrying value 3.5% 3.3% 3.3% 3.0% 2.8% 2.7% 2.5% 2.5%
Past-due loans - Face value 0.4% 0.4% 0.4% 0.3% 0.3% 0.3% 0.3% 0.2%
Past-due loans - Carrying value 0.3% 0.3% 0.3% 0.2% 0.2% 0.2% 0.2% 0.1%
Total Impaired Loans - Face value 15.5% 14.9% 15.1% 11.8% 11.4% 11.0% 10.6% 10.2%
Total Impaired Loans - Carrying value 8.2% 7.8% 7.9% 5.6% 5.3% 5.1% 5.0% 4.7%
Asset Quality - Group Core
CONSOLIDATED IMPAIRED LOANS TO CUSTOMER
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
(mln Euro) 2016 2016 2016 2016 2017 2017 2017 2017
NPLs - Face value 13,044 12,705 13,018 12,734 12,119 11,511 11,213 10,739
Writedowns 8,231 8,235 8,332 8,647 8,454 8,031 7,791 7,342
as a percentage of face value (Coverage Ratio) 63.1% 64.8% 64.0% 67.9% 69.8% 69.8% 69.5% 68.4%
NPLs - Carrying value 4,813 4,470 4,686 4,088 3,665 3,480 3,422 3,397
Unlikely to pay - Face value 11,284 10,640 10,672 10,956 11,143 10,674 10,045 10,249
Writedowns 3,972 3,817 3,711 4,561 4,634 4,482 4,297 4,434
as a percentage of face value (Coverage Ratio) 35.2% 35.9% 34.8% 41.6% 41.6% 42.0% 42.8% 43.3%
Unlikely to pay- Carrying value 7,312 6,822 6,961 6,395 6,510 6,193 5,748 5,815
Past-due loans - Face value 1,381 1,472 1,503 1,176 1,117 1,104 1,199 969
Writedowns 412 433 449 401 375 380 412 394
as a percentage of face value (Coverage Ratio) 29.8% 29.4% 29.9% 34.1% 33.6% 34.4% 34.4% 40.6%
Past-due loans- Carrying value 969 1,038 1,054 775 742 724 787 576
IMPAIRED LOANS - Face value 25,709 24,817 25,193 24,866 24,379 23,290 22,457 21,957
Writedowns 12,615 12,485 12,492 13,608 13,462 12,893 12,501 12,170
as a percentage of face value (Coverage Ratio) 49.1% 50.3% 49.6% 54.7% 55.2% 55.4% 55.7% 55.4%
IMPAIRED LOANS - Carrying value 13,094 12,331 12,701 11,258 10,917 10,397 9,957 9,787
PERFORMING LOANS - Face value 411,324 420,912 412,445 416,143 425,279 425,165 426,648 425,236
Writedowns 1,829 1,851 1,796 1,965 1,899 1,893 1,941 1,854
as a percentage of face value (Coverage Ratio) 0.4% 0.4% 0.4% 0.5% 0.4% 0.4% 0.5% 0.4%
PERFORMING LOANS- Carrying value 409,495 419,060 410,649 414,178 423,380 423,272 424,708 423,382
AS A PERCENTAGE OF TOTAL LOANS TO CUSTOMERS
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
2016 2016 2016 2016 2017 2017 2017 2017
NPLs - Face value 3.0% 2.9% 3.0% 2.9% 2.7% 2.6% 2.5% 2.4%
NPLs - Carrying value 1.1% 1.0% 1.1% 1.0% 0.8% 0.8% 0.8% 0.8%
Unlikely to pay - Face value 2.6% 2.4% 2.4% 2.5% 2.5% 2.4% 2.2% 2.3%
Unlikely to pay - Carrying value 1.7% 1.6% 1.6% 1.5% 1.5% 1.4% 1.3% 1.3%
Past-due loans - Face value 0.3% 0.3% 0.3% 0.3% 0.2% 0.2% 0.3% 0.2%
Past-due loans - Carrying value 0.2% 0.2% 0.2% 0.2% 0.2% 0.2% 0.2% 0.1%
Total Impaired Loans - Face value 5.9% 5.6% 5.8% 5.6% 5.4% 5.2% 5.0% 4.9%
Total Impaired Loans - Carrying value 3.1% 2.9% 3.0% 2.6% 2.5% 2.4% 2.3% 2.3%
Asset Quality - Non Core
CONSOLIDATED IMPAIRED LOANS TO CUSTOMER
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
(mln Euro) 2016 2016 2016 2016 2017 2017 2017 2017
NPLs - Face value 37,734 37,389 37,071 19,064 18,965 18,429 18,178 17,066
Writedowns 22,642 22,409 22,440 12,207 12,250 11,865 11,677 10,963
as a percentage of face value (Coverage Ratio) 60.0% 59.9% 60.5% 64.0% 64.6% 64.4% 64.2% 64.2%
NPLs - Carrying value 15,092 14,980 14,631 6,857 6,715 6,563 6,500 6,103
Unlikely to pay - Face value 12,871 12,414 12,007 12,209 11,726 11,082 10,440 9,274
Writedowns 4,150 4,125 3,997 5,460 5,360 5,011 4,714 4,060
as a percentage of face value (Coverage Ratio) 32.2% 33.2% 33.3% 44.7% 45.7% 45.2% 45.1% 43.8%
Unlikely to pay- Carrying value 8,721 8,289 8,010 6,749 6,367 6,071 5,727 5,213
Past-due loans - Face value 751 603 559 203 229 190 204 136
Writedowns 173 136 133 72 72 66 69 47
as a percentage of face value (Coverage Ratio) 23.0% 22.6% 23.8% 35.3% 31.6% 34.6% 33.7% 34.7%
Past-due loans- Carrying value 578 467 426 131 156 124 135 88
IMPAIRED LOANS - Face value 51,355 50,406 49,636 31,476 30,920 29,701 28,822 26,475
Writedowns 26,964 26,670 26,570 17,739 17,682 16,942 16,460 15,071
as a percentage of face value (Coverage Ratio) 52.5% 52.9% 53.5% 56.4% 57.2% 57.0% 57.1% 56.9%
IMPAIRED LOANS - Carrying value 24,391 23,736 23,066 13,737 13,239 12,759 12,362 11,405
PERFORMING LOANS - Face value 9,119 7,228 6,676 5,661 5,440 4,066 3,666 3,314
Writedowns 343 287 243 226 210 196 183 161
as a percentage of face value (Coverage Ratio) 3.8% 4.0% 3.6% 4.0% 3.9% 4.8% 5.0% 4.8%
PERFORMING LOANS- Carrying value 8,776 6,941 6,433 5,434 5,230 3,870 3,483 3,153
AS A PERCENTAGE OF TOTAL LOANS TO CUSTOMERS
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
2016 2016 2016 2016 2017 2017 2017 2017
NPLs - Face value 62.4% 64.9% 65.8% 51.3% 52.2% 54.6% 56.0% 57.3%
NPLs - Carrying value 45.5% 48.8% 49.6% 35.8% 36.4% 39.5% 41.0% 41.9%
Unlikely to pay - Face value 21.3% 21.5% 21.3% 32.9% 32.3% 32.8% 32.1% 31.1%
Unlikely to pay - Carrying value 26.3% 27.0% 27.2% 35.2% 34.5% 36.5% 36.1% 35.8%
Past-due loans - Face value 1.2% 1.0% 1.0% 0.5% 0.6% 0.6% 0.6% 0.5%
Past-due loans - Carrying value 1.7% 1.5% 1.4% 0.7% 0.8% 0.7% 0.9% 0.6%
Total Impaired Loans - Face value 84.9% 87.5% 88.1% 84.8% 85.0% 88.0% 88.7% 88.9%
Total Impaired Loans - Carrying value 73.5% 77.4% 78.2% 71.7% 71.7% 76.7% 78.0% 78.3%
Asset Quality by Division
CONSOLIDATED IMPAIRED LOANS TO CUSTOMER
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
(mln Euro) 2016 2016 2016 2016 2017 2017 2017 2017
CBK Italy
Total Impaired Loans - Face value 8,532 8,664 9,119 9,618 9,976 9,503 9,630 9,561
Total Impaired Loans - Carrying value 4,693 4,781 5,098 4,492 4,635 4,532 4,625 4,575
Total Customer Loans - Face value 140,149 142,845 141,669 140,746 141,634 143,951 142,899 144,168
Total Customer Loans - Carrying value 135,664 138,324 137,028 134,933 135,624 138,235 137,173 138,461
Coverage Ratio - Specific only 45.0% 44.8% 44.1% 53.3% 53.5% 52.3% 52.0% 52.2%
Coverage Ratio - Overall Provisions 52.6% 52.2% 50.9% 60.4% 60.2% 60.2% 59.5% 59.7%
Impaired Loans Ratio - Face value 6.1% 6.1% 6.4% 6.8% 7.0% 6.6% 6.7% 6.6%
Impaired Loans Ratio - Carrying value 3.5% 3.5% 3.7% 3.3% 3.4% 3.3% 3.4% 3.3%
CBK Germany
Total Impaired Loans - Face value 2,585 2,436 2,379 2,324 2,162 2,118 1,844 1,821
Total Impaired Loans - Carrying value 1,439 1,282 1,289 1,381 1,064 1,001 781 743
Total Customer Loans - Face value 80,412 81,394 81,559 81,946 83,215 83,907 82,949 82,357
Total Customer Loans - Carrying value 79,015 80,078 80,310 80,822 81,958 82,635 81,726 81,155
Coverage Ratio - Specific only 44.3% 47.4% 45.8% 40.6% 50.8% 52.7% 57.6% 59.2%
Coverage Ratio - Overall Provisions 54.0% 54.0% 52.5% 48.3% 58.1% 60.1% 66.3% 66.0%
Impaired Loans Ratio - Face value 3.2% 3.0% 2.9% 2.8% 2.6% 2.5% 2.2% 2.2%
Impaired Loans Ratio - Carrying value 1.8% 1.6% 1.6% 1.7% 1.3% 1.2% 1.0% 0.9%
CBK Austria
Total Impaired Loans - Face value 2,795 2,655 2,497 2,470 2,260 2,246 2,088 2,100
Total Impaired Loans - Carrying value 1,064 982 911 933 908 947 821 887
Total Customer Loans - Face value 50,977 50,691 50,382 50,216 49,166 48,586 47,953 47,454
Total Customer Loans - Carrying value 48,891 48,654 48,435 48,268 47,417 46,913 46,273 45,846
Coverage Ratio - Specific only 61.9% 63.0% 63.5% 62.2% 59.8% 57.8% 60.7% 57.8%
Coverage Ratio - Overall Provisions
Impaired Loans Ratio - Face value
74.7%
5.5%
76.7%
5.2%
77.9%
5.0%
78.8%
4.9%
77.4%
4.6%
74.5%
4.6%
80.4%
4.4%
76.6%
4.4%
Impaired Loans Ratio - Carrying value 2.2% 2.0% 1.9% 1.9% 1.9% 2.0% 1.8% 1.9%
CIB
Total Impaired Loans - Face value 4,663 4,171 4,505 4,301 4,151 3,862 3,516 3,737
Total Impaired Loans - Carrying value 2,627 2,229 2,562 2,009 1,933 1,803 1,738 1,953
Total Customer Loans - Face value 109,180 113,182 104,983 108,878 114,377 110,746 112,517 110,189
Total Customer Loans - Carrying value 106,917 110,920 102,739 106,305 111,878 108,422 110,459 108,154
Coverage Ratio - Specific only 43.7% 46.6% 43.1% 53.3% 53.4% 53.3% 50.6% 47.7%
Coverage Ratio - Overall Provisions 48.5% 54.2% 49.8% 59.8% 60.2% 60.2% 58.5% 54.5%
Impaired Loans Ratio - Face value 4.3% 3.7% 4.3% 3.9% 3.6% 3.5% 3.1% 3.4%
Impaired Loans Ratio - Carrying value 2.5% 2.0% 2.5% 1.9% 1.7% 1.7% 1.6% 1.8%
CEE
Total Impaired Loans - Face value 7,110 6,846 6,592 6,412 6,129 5,891 5,734 5,082
Total Impaired Loans - Carrying value 3,226 2,990 2,742 2,589 2,549 2,320 2,211 1,851
Total Customer Loans - Face value 62,260 63,444 64,055 64,490 65,127 64,177 64,263 63,970
Total Customer Loans - Carrying value 58,045 59,242 59,869 60,280 61,175 60,288 60,423 60,432
Coverage Ratio - Specific only 54.6% 56.3% 58.4% 59.6% 58.4% 60.6% 61.4% 63.6%
Coverage Ratio - Overall Provisions 59.3% 61.4% 63.5% 65.7% 64.5% 66.0% 67.0% 69.6%
Impaired Loans Ratio - Face value 11.4% 10.8% 10.3% 9.9% 9.4% 9.2% 8.9% 7.9%
Impaired Loans Ratio - Carrying value 5.6% 5.0% 4.6% 4.3% 4.2% 3.8% 3.7% 3.1%

Capital Position

GROUP CAPITAL STRUCTURE

Basel 3
(mln Euro) Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
q/q Change %
y/y
Common Equity Tier I Transitional 40,644 41,955 42,980 31,537 45,132 45,616 48,795 48,880 +0.2% +55.0%
Tier I Capital Transitional 44,050 45,134 46,152 35,005 48,740 50,462 53,640 54,703 +2.0% +56.3%
Total Capital Transitional 54,381 55,960 56,667 45,150 58,574 60,848 63,682 64,454 +1.2% +42.8%
Total RWA Transitional 394,359 399,260 390,901 387,136 385,261 352,669 350,024 356,100 +1.7% -8.0%
Credit Risk 336,969 337,609 333,133 331,181 331,250 301,095 298,414 307,517 +3.1% -7.1%
Market Risk 16,696 22,127 18,207 17,437 15,485 15,009 14,189 16,056 +13.2% -7.9%
Operational Risk 40,694 39,524 39,562 38,518 38,527 36,565 37,421 32,528 -13.1% -15.6%
Hybrids included in Tier I Capital 3,468 3,298 3,237 3,732 3,676 4,913 4,912 5,902 +20.1% +58.1%
CAPITAL RATIOS Delta
% Q1 (*)
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
q/q y/y
Common Equity Tier I Ratio Transitional 10.31% 10.51% 11.00% 8.15% 11.71% 12.93% 13.94% 13.73% -21bp 558bp
Tier I Ratio Transitional 11.17% 11.30% 11.81% 9.04% 12.65% 14.31% 15.32% 15.36% 4bp 632bp
Total Capital Ratio Transitional 13.79% 14.02% 14.50% 11.66% 15.20% 17.25% 18.19% 18.10% -9bp 644bp
Hybrids as % of Tier I capital 7.87% 7.31% 7.01% 10.66% 7.54% 9.74% 9.16% 10.79% 163bp 13bp

Note: Capital position as per regulatory purposes.

(*) March 2016 CET1 ratio, Tier 1 ratio and Total Capital ratio pro-forma including unaudited 1Q Net profit net of dividend accrual and 2015 Scrip dividend at 10.50%, 11.36% and 13.98% respectively.

Commercial Bank - Italy
INCOME STATEMENT
(mln Euro) FY
2017
2016 y/y
%
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 3,674 3,851 -4.6% 1,000 999 976 875 922 923 907 921
Dividends and other income from equity investments 80 95 -16.0% 21 22 26 26 20 21 17 22
Net fees and commissions 3,716 3,482 +6.7% 930 910 832 810 947 971 861 937
Net trading income 42 57 -26.9% -2 61 11 -13 -6 30 4 14
Net other expenses/income -96 -52 +86.2% -17 -3 -10 -21 -26 -19 -31 -20
OPERATING INCOME 7,415 7,434 -0.2% 1,931 1,990 1,835 1,678 1,856 1,927 1,759 1,873
Payroll costs -2,528 -2,635 -4.1% -676 -671 -652 -636 -640 -634 -626 -627
Other administrative expenses -2,270 -2,311 -1.8% -586 -569 -584 -572 -568 -552 -582 -568
Recovery of expenses 431 438 -1.5% 109 104 115 110 103 83 121 123
Amortisation & depreciation -72 -65 +10.5% -15 -16 -17 -17 -14 -19 -20 -20
Operating costs -4,438 -4,573 -3.0% -1,168 -1,152 -1,139 -1,115 -1,118 -1,121 -1,108 -1,091
OPERATING PROFIT 2,977 2,860 +4.1% 763 838 696 563 738 805 651 782
Net write-downs of loans -945 -2,003 -52.8% -228 -243 -240 -1,292 -241 -227 -210 -266
NET OPERATING PROFIT 2,032 857 +137.0% 535 595 456 -729 497 578 441 516
Other Charges & Provisions -264 -395 -33.2% -51 -117 -126 -102 -49 -89 -87 -39
o/w Systemic Charges -103 -91 +13.8% -30 3 -73 9 -34 -1 -68 -1
Integration costs 21 -971 -102.2% -33 -47 -1 -890 -2 -1 -1 24
Net income from investments -11 -44 -74.4% -1 -5 -2 -36 -1 -3 -5 -2
PROFIT BEFORE TAX 1,778 -553 n.m. 451 427 326 -1,757 445 485 348 499
CONSOLIDATED PROFIT 1,231 -603 n.m. 309 291 226 -1,429 312 323 246 350
INCOME STATEMENT RATIOS
Cost income ratio 59.9% 61.5% -1.7 pp 60.5% 57.9% 62.1% 66.4% 60.2% 58.2% 63.0% 58.2%
Cost of Risk (LLP annualized on Avg Loans) in basis points 69 147 -78 68 71 70 380 71 66 61 77
VOLUMES
Customers Loans (excl. Repos and IC) 138,435 134,906 +2.6% 135,620 138,282 136,991 134,906 135,597 138,209 137,146 138,435
Customer Depos (excl. Repos and IC) 141,982 134,495 +5.6% 125,440 126,683 128,391 134,495 132,662 134,830 137,745 141,982
Total RWA 85,516 79,043 +8.2% 79,040 79,488 78,826 79,043 78,747 81,405 81,496 85,516
OTHER FIGURES
FTEs (100%) 32,372 35,222 -8.1% 36,294 36,355 35,559 35,222 34,602 34,270 33,531 32,372
Roac at 12.5% CET1 ratio target* 11.9% -6.0% n.m. 11.7% 11.2% 8.3% -70.6% 12.6% 12.8% 9.7% 12.5%
Commercial Bank - Germany
INCOME STATEMENT FY y/y Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
(mln Euro) 2017 2016 % 2016 2016 2016 2016 2017 2017 2017 2017
Net interest 1,656 1,489 +11.2% 397 371 374 347 395 478 390 393
Dividends and other income from equity investments 4 49 -90.9% 41 3 1 5 0 0 0 4
Net fees and commissions 777 726 +7.0% 187 179 180 181 233 187 178 178
Net trading income 139 80 +74.2% -13 19 16 58 32 27 58 22
Net other expenses/income 149 127 +17.3% 41 33 27 26 41 38 33 38
OPERATING INCOME 2,726 2,472 +10.3% 653 606 597 616 701 731 660 635
Payroll costs -1,029 -1,045 -1.5% -273 -268 -264 -240 -267 -259 -258 -245
Other administrative expenses -769 -819 -6.1% -196 -202 -197 -225 -200 -193 -186 -190
Recovery of expenses 4 3 +28.7% 0 0 1 1 2 0 0 2
Amortisation & depreciation -40 -42 -6.0% -11 -11 -15 -5 -10 -10 -10 -10
Operating costs -1,835 -1,903 -3.6% -480 -480 -474 -469 -475 -462 -454 -444
OPERATING PROFIT 891 568 +56.9% 173 126 122 147 225 268 206 191
Net write-downs of loans -108 44 n.m. 22 7 -21 36 -20 -32 0 -56
NET OPERATING PROFIT 783 612 +27.9% 195 132 101 183 205 236 206 136
Other Charges & Provisions -101 -140 -27.9% -38 -12 4 -93 -36 -35 -4 -27
o/w Systemic Charges -67 -53 +27.7% -37 -14 -9 7 -34 -12 -6 -16
Integration costs -7 -301 -97.7% 0 0 0 -301 -2 0 0 -5
Net income from investments -19 18 n.m. 2 19 1 -3 2 -1 0 -21
PROFIT BEFORE TAX 656 189 n.m. 158 138 106 -214 170 201 202 84
CONSOLIDATED PROFIT 639 120 n.m. 108 93 68 -149 112 238 156 133
INCOME STATEMENT RATIOS
Cost income ratio
67.3% 77.0% -9.7 pp 73.5% 79.3% 79.5% 76.1% 67.8% 63.3% 68.8% 69.9%
Cost of Risk (LLP annualized on Avg Loans) in basis points 13 -5 19 -11 -3 10 -18 10 16 0 27
VOLUMES
Customers Loans (excl. Repos and IC) 80,927 80,519 +0.5% 78,744 79,818 80,060 80,519 81,732 82,412 81,499 80,927
Customer Depos (excl. Repos and IC) 91,582 86,043 +6.4% 81,462 85,079 86,834 86,043 83,244 83,822 86,304 91,582
Total RWA 34,023 35,970 -5.4% 34,322 34,931 34,603 35,970 35,728 34,686 34,974 34,023
OTHER FIGURES
FTEs (100%) 10,091 10,910 -7.5% 11,165 10,991 11,030 10,910 10,770 10,346 10,296 10,091
Roac at 12.5% CET1 ratio target* 13.6% 1.4% 12.2 pp 8.2% 6.9% 4.7% -13.6% 9.2% 20.8% 13.4% 10.9%
Commercial Bank - Austria
INCOME STATEMENT
(mln Euro) 2017 FY
2016
y/y
%
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 691 771 -10.5% 200 195 208 170 171 173 180 166
Dividends and other income from equity investments 146 126 +16.4% 25 35 36 29 30 38 40 38
Net fees and commissions 623 595 +4.8% 147 146 146 156 154 154 151 164
Net trading income 38 129 -70.6% 2 68 12 46 5 9 6 17
Net other expenses/income 52 18 +186.4% 7 2 9 0 5 28 7 13
OPERATING INCOME 1,550 1,639 -5.4% 381 446 412 401 366 402 385 397
Payroll costs -581 -644 -9.7% -163 -167 -151 -163 -151 -152 -137 -142
Other administrative expenses -489 -577 -15.3% -144 -147 -139 -148 -129 -117 -120 -123
Recovery of expenses 0 0 n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -15 -15 -0.2% -6 -6 -6 2 -3 -4 -4 -5
Operating costs -1,085 -1,236 -12.2% -313 -319 -295 -309 -284 -272 -261 -269
OPERATING PROFIT 465 403 +15.4% 68 126 117 92 82 130 124 128
Net write-downs of loans 32 -32 n.m. -4 10 21 -60 52 30 -14 -35
NET OPERATING PROFIT 497 371 +34.0% 64 137 138 32 134 160 110 93
Other Charges & Provisions -84 -272 -69.2% -70 -26 -35 -141 -89 9 4 -8
o/w Systemic Charges -91 -146 -37.9% -69 -26 -25 -26 -88 -4 5 -4
Integration costs 0 -361 -99.9% -204 0 -4 -153 0 0 0 0
Net income from investments 14 -72 -119.7% 5 1 2 -81 6 1 0 7
PROFIT BEFORE TAX 427 -334 n.m. -205 111 101 -342 52 170 114 91
CONSOLIDATED PROFIT 557 -384 n.m. -206 89 98 -364 68 205 188 96
INCOME STATEMENT RATIOS
Cost income ratio 70.0% 75.4% -5.4 pp 82.2% 71.6% 71.6% 77.0% 77.6% 67.6% 67.7% 67.7%
Cost of Risk (LLP annualized on Avg Loans) in basis points -7 7 -13 3 -9 -17 49 -44 -25 12 31
VOLUMES
Customers Loans (excl. Repos and IC) 44,336 44,984 -1.4% 44,708 44,383 44,512 44,984 44,960 44,626 44,547 44,336
Customer Depos (excl. Repos and IC) 46,272 47,096 -1.7% 47,251 47,060 47,322 47,096 46,711 46,375 46,687 46,272
Total RWA 20,939 23,675 -11.6% 24,735 23,685 23,536 23,675 22,423 21,960 21,581 20,939
OTHER FIGURES
FTEs (100%) 4,966 5,486 -9.5% 5,654 5,561 5,535 5,486 5,317 5,246 5,199 4,966
Roac at 12.5% CET1 ratio target* 19.6% -13.6% n.m. -27.4% 11.0% 12.3% -50.9% 9.0% 28.2% 26.7% 14.4%
CIB
INCOME STATEMENT
(mln Euro) 2017 FY
2016
y/y
%
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 2,092 2,297 -8.9% 583 619 553 543 530 548 497 516
Dividends and other income from equity investments 19 55 -66.2% 45 4 7 -1 1 11 4 3
Net fees and commissions 632 620 +2.0% 160 173 161 125 144 176 143 169
Net trading income 1,243 1,234 +0.7% 263 331 366 274 456 281 251 255
Net other expenses/income 81 27 +195.4% 23 4 -26 27 24 10 -5 52
OPERATING INCOME 4,066 4,233 -3.9% 1,074 1,131 1,061 968 1,155 1,026 890 995
Payroll costs -638 -649 -1.7% -159 -166 -166 -158 -159 -160 -156 -162
Other administrative expenses -988 -1,081 -8.6% -265 -273 -269 -274 -271 -252 -241 -225
Recovery of expenses 2 3 -41.5% 0 0 0 2 0 0 1 1
Amortisation & depreciation -3 -3 -9.5% -1 -1 -1 -1 -1 -1 -1 -1
Operating costs -1,627 -1,730 -5.9% -425 -439 -436 -430 -431 -412 -397 -387
OPERATING PROFIT 2,440 2,504 -2.6% 649 691 626 538 724 614 493 609
Net write-downs of loans -246 -566 -56.5% -62 -67 -29 -408 -72 3 -55 -121
NET OPERATING PROFIT 2,193 1,938 +13.2% 587 624 597 130 652 617 438 487
Other Charges & Provisions -141 -389 -63.8% -100 -20 -18 -251 -98 -7 -6 -29
o/w Systemic Charges -119 -118 +1.0% -93 -12 -11 -3 -101 -9 -3 -6
Integration costs -3 -114 -97.4% -2 -10 1 -103 -1 0 -2 0
Net income from investments -65 -97 -33.0% -41 -16 -8 -32 -29 -7 -2 -27
PROFIT BEFORE TAX 1,985 1,338 +48.4% 444 578 572 -256 524 603 427 431
CONSOLIDATED PROFIT 1,422 1,175 +20.9% 300 380 379 117 352 400 299 371
INCOME STATEMENT RATIOS
Cost income ratio 40.0% 40.9% -0.8 pp 39.6% 38.9% 41.1% 44.4% 37.3% 40.2% 44.6% 38.9%
Cost of Risk (LLP annualized on Avg Loans) in basis points 22 53 -31 24 25 11 156 27 -1 20 44
VOLUMES
Customers Loans (excl. Repos and IC) 79,234 75,611 +4.8% 68,604 73,726 72,685 75,611 75,423 75,744 78,356 79,234
Customer Depos (excl. Repos and IC) 47,932 46,331 +3.5% 46,555 44,307 45,240 46,331 45,772 47,410 44,237 47,932
Total RWA 75,557 75,143 +0.6% 73,205 80,072 74,626 75,143 72,466 70,951 71,470 75,557
OTHER FIGURES
FTEs (100%) 3,316 3,480 -4.7% 3,605 3,551 3,535 3,480 3,447 3,447 3,371 3,316
Roac at 12.5% CET1 ratio target* 15.3% 12.1% 3.2 pp 12.9% 15.5% 15.1% 4.8% 14.8% 17.4% 13.1% 15.8%
CIB Division - Additional Disclosure (managerial figures)
(mln Euro) Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
TOTAL REVENUES CIB 1,074 1,131 1,061 968 1,155 1,026 890 995
Financing & Advisory (F&A) 391 375 327 326 375 379 406 386
Financing & Advisory (F&A) Italy 156 116 116 129 125 142 171 145
Financing & Advisory (F&A) Germany 200 221 172 161 213 187 193 193
Financing & Advisory (F&A) Austria 36 40 41 39 39 51 44 50
Markets 583 653 620 518 669 539 376 494
Global Transaction Business (GTB) 100 107 112 125 113 108 110 115
CIB Other 8 3 4 4 5 6 5 6
TOTAL COSTS CIB -425 -439 -436 -430 -431 -412 -397 -387
Financing & Advisory (F&A) -134 -142 -133 -135 -137 -132 -132 -129
Financing & Advisory (F&A) Italy -26 -29 -27 -31 -30 -28 -32 -32
Financing & Advisory (F&A) Germany -93 -92 -91 -89 -93 -85 -87 -82
Financing & Advisory (F&A) Austria -17 -22 -16 -20 -17 -21 -15 -18
Markets -229 -230 -235 -227 -228 -218 -207 -194
Global Transaction Business (GTB) -53 -58 -52 -55 -55 -51 -53 -51
CIB Other -2 -2 -2 -2 -2 -2 -3 -4
TOTAL LOAN LOSS PROVISIONS CIB -62 -67 -29 -408 -72 3 -55 -121
Financing & Advisory (F&A) -73 -113 -55 -352 -79 6 -60 -82
Financing & Advisory (F&A) Italy -2 -2 -12 -223 -45 12 -57 -65
Financing & Advisory (F&A) Germany -68 -144 -41 -137 -32 -22 -9 22
Financing & Advisory (F&A) Austria -2 33 -2 7 -2 16 6 -40
Markets 9 48 20 -55 7 -3 5 -12
Global Transaction Business (GTB) 2 -2 6 0 0 0 0 -27
CIB Other 0 0 0 0 0 0 0 0
TOTAL NET OPERATING PROFIT CIB 587 624 597 130 652 617 438 487
Financing & Advisory (F&A) 183 119 139 -162 158 253 214 174
Financing & Advisory (F&A) Italy 127 85 76 -125 51 126 82 48
Financing & Advisory (F&A) Germany 39 -16 39 -65 88 80 96 133
Financing & Advisory (F&A) Austria 17 50 23 27 20 47 35 -7
Markets 363 471 405 235 447 317 174 287
Global Transaction Business (GTB) 50 47 66 70 58 57 57 37
CIB Other 6 1 1 2 3 4 1 2
RWA CIB 73,205 80,072 74,626 75,143 72,466 70,951 71,470 75,557
Financing & Advisory (F&A) 37,311 37,514 37,471 37,926 36,791 36,936 37,808 38,329
Financing & Advisory (F&A) Italy 13,661 14,115 14,938 15,282 15,223 15,003 15,324 15,937
Financing & Advisory (F&A) Germany 18,757 18,506 17,991 17,994 16,891 16,874 17,159 16,498
Financing & Advisory (F&A) Austria 4,894 4,893 4,542 4,650 4,677 5,058 5,326 5,894
Markets 29,827 36,182 30,391 29,457 27,379 27,080 26,378 28,897
Global Transaction Business (GTB) 5,527 5,884 6,300 7,571 7,537 6,339 6,795 7,674
CIB Other 540 492 464 189 760 596 489 657
Fineco
INCOME STATEMENT
(mln Euro) 2017 FY
2016
y/y
%
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 264 249 +6.1% 62 61 62 63 63 64 67 70
Dividends and other income from equity investments 0 0 n.m. 0 0 0 0 0 0 0 0
Net fees and commissions 270 243 +11.2% 58 60 59 66 65 65 70 71
Net trading income 48 69 -30.2% 20 27 11 11 14 12 11 11
Net other expenses/income 4 -2 n.m. 0 1 -1 -2 1 -1 0 4
OPERATING INCOME 586 558 +4.9% 140 149 132 138 142 141 148 156
Payroll costs -79 -74 +7.6% -19 -19 -19 -17 -19 -20 -20 -21
Other administrative expenses -237 -228 +3.9% -61 -57 -53 -57 -62 -61 -53 -60
Recovery of expenses 93 85 +9.3% 21 21 22 21 23 23 22 25
Amortisation & depreciation -10 -10 +4.3% -2 -2 -3 -3 -2 -3 -3 -3
Operating costs -233 -226 +3.0% -60 -58 -53 -55 -61 -60 -54 -59
OPERATING PROFIT 353 332 +6.2% 80 91 78 83 81 80 94 97
Net write-downs of loans -5 -4 +22.7% -1 -1 -1 -1 -1 -1 -2 -2
NET OPERATING PROFIT 347 328 +6.0% 78 90 77 82 80 79 93 95
Other Charges & Provisions -19 -10 +90.6% -1 -1 -11 4 -2 -1 -21 5
o/w Systemic Charges -11 -9 +14.9% 0 1 -11 1 0 0 -20 9
Integration costs 0 -6 -107.4% 0 0 0 -5 0 0 0 0
Net income from investments -13 -7 +99.3% 0 0 0 -7 0 0 -1 -12
PROFIT BEFORE TAX 315 305 +3.2% 77 89 66 74 78 78 70 89
CONSOLIDATED PROFIT 76 75 +1.1% 18 24 16 17 18 19 16 22
INCOME STATEMENT RATIOS
Cost income ratio 39.8% 40.6% -0.7 pp 43.0% 38.7% 40.6% 40.0% 42.9% 43.0% 36.2% 37.7%
Cost of Risk (LLP annualized on Avg Loans) in basis points 35 46 -11 66 64 31 27 20 30 38 43
VOLUMES
Customers Loans (excl. Repos and IC) 1,927 910 +111.6% 701 781 815 910 1,015 1,303 1,528 1,927
Customer Depos (excl. Repos and IC) 20,059 18,570 +8.0% 16,513 16,981 17,029 18,570 18,707 19,281 19,797 20,059
Total RWA 2,332 1,890 +23.4% 1,838 1,805 1,778 1,890 1,937 2,063 2,184 2,332
OTHER FIGURES
FTEs (100%) 1,082 1,052 +2.9% 1,021 1,025 1,033 1,052 1,044 1,067 1,069 1,082
Roac at 12.5% CET1 ratio target* 62.7% 79.4% -16.8 pp 84.9% 106.1% 70.8% 61.3% 59.8% 70.9% 54.5% 66.3%
GCC
INCOME STATEMENT
(mln Euro) 2017 FY
2016
y/y
%
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest -641 -671 -4.5% -182 -150 -175 -163 -146 -175 -177 -143
Dividends and other income from equity investments 55 124 -56.1% 5 78 13 29 23 20 12 0
Net fees and commissions -86 -153 -43.6% -39 -60 -45 -9 -34 -21 -16 -14
Net trading income -72 99 -172.9% -19 169 -16 -36 -21 -9 -23 -19
Net other expenses/income -17 -33 -47.7% 16 3 32 -84 -16 9 -2 -8
OPERATING INCOME -761 -633 +20.2% -220 40 -191 -263 -194 -176 -207 -185
Payroll costs -1,267 -1,317 -3.8% -352 -355 -344 -266 -322 -325 -310 -309
Other administrative expenses 1,234 1,009 +22.2% 357 352 355 -54 334 313 310 277
Recovery of expenses 113 120 -5.2% 28 26 26 40 31 25 25 32
Amortisation & depreciation -543 -940 -42.3% -153 -155 -158 -473 -135 -133 -135 -139
Operating costs -462 -1,128 -59.0% -121 -132 -122 -753 -92 -121 -110 -139
OPERATING PROFIT -1,224 -1,761 -30.5% -340 -92 -313 -1,016 -286 -296 -317 -324
Net write-downs of loans -37 -5 n.m. -6 -1 -11 12 -3 -1 -18 -16
NET OPERATING PROFIT -1,261 -1,767 -28.6% -346 -93 -324 -1,004 -288 -297 -335 -340
Other Charges & Provisions -161 -641 -74.9% -19 -258 -38 -326 -35 10 -64 -72
o/w Systemic Charges -12 -476 -97.5% -19 -183 -29 -246 -30 18 -45 45
Integration costs -130 -349 -62.7% -10 -19 -18 -302 2 1 -26 -108
Net income from investments -208 -689 -69.8% 13 8 0 -711 42 -168 8 -89
PROFIT BEFORE TAX -1,760 -3,447 -48.9% -363 -362 -380 -2,342 -280 -454 -418 -609
CONSOLIDATED PROFIT 737 -4,199 -117.5% -147 -102 -331 -3,620 -81 -518 1,709 -374
INCOME STATEMENT RATIOS
Cost income ratio n.m. n.m. n.m. n.m. n.m. n.m. n.m. n.m. n.m. n.m. n.m.
Cost of Risk (LLP annualized on Avg Loans) in basis points -87 -8 -79 -30 -5 -69 79 -18 -9 -190 -207
VOLUMES
Customers Loans (excl. Repos and IC) 2,650 2,041 +29.8% 1,817 1,877 2,052 2,041 1,844 2,195 2,606 2,650
Customer Depos (excl. Repos and IC) 2,513 3,300 -23.8% 3,192 2,702 2,719 3,300 2,630 2,514 2,351 2,513
Total RWA 30,024 53,816 -44.2% 59,664 57,650 57,860 53,816 57,633 31,472 29,905 30,024
OTHER FIGURES
FTEs (100%) 15,573 17,324 -10.1% 17,544 17,529 17,466 17,324 16,524 16,158 15,970 15,573
o/w COO FTEs 13,009 14,562 -10.7% 14,605 14,603 14,561 14,562 13,828 13,511 13,357 13,009
CEE Division
INCOME STATEMENT
FY y/y y/y % Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
(mln Euro) 2017 2016 % at const. FX 2016 2016 2016 2016 2017 2017 2017 2017
Net interest 2,600 2,491 +4.4% +1.3% 596 615 640 639 647 641 645 666
Dividends and other income from equity investments 334 394 -15.3% +2.0% 75 153 106 61 95 94 91 54
Net fees and commissions 849 804 +5.5% +3.3% 191 206 210 198 211 221 217 199
Net trading income 356 417 -14.5% -16.5% 67 182 76 91 106 110 75 65
Net other expenses/income 49 60 -17.4% -18.0% 12 13 25 10 11 7 11 20
OPERATING INCOME 4,188 4,166 +0.5% -0.3% 942 1,169 1,057 998 1,070 1,074 1,040 1,004
Payroll costs -741 -713 +3.8% +1.2% -175 -181 -183 -175 -185 -184 -186 -185
Other administrative expenses -678 -662 +2.4% +0.3% -162 -172 -172 -157 -170 -171 -161 -175
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 2 -2 0 0
Amortisation & depreciation -125 -121 +3.2% -0.2% -25 -27 -29 -39 -28 -30 -29 -37
Operating costs -1,544 -1,496 +3.2% +0.7% -362 -380 -383 -371 -382 -388 -376 -398
OPERATING PROFIT 2,644 2,669 -0.9% -0.9% 580 789 674 627 688 686 663 607
Net write-downs of loans -574 -793 -27.7% -29.8% -139 -187 -151 -316 -185 -81 -161 -147
NET OPERATING PROFIT 2,071 1,877 +10.3% +11.0% 441 601 522 312 503 605 503 460
Other Charges & Provisions -179 -145 +24.1% +22.4% -74 -29 -15 -27 -129 -13 -15 -23
o/w Systemic Charges -163 -133 +22.4% +20.3% -86 -22 -14 -11 -126 -12 -12 -13
Integration costs -28 -14 +106.5% +102.5% -2 -4 -4 -4 -2 -8 -2 -16
Net income from investments 4 -9 -146.2% n.m. 7 0 0 -16 3 6 -4 -1
PROFIT BEFORE TAX 1,867 1,710 +9.2% +10.1% 372 569 503 265 376 590 482 420
CONSOLIDATED PROFIT 1,591 1,409 +12.9% +15.4% 315 458 437 198 330 495 413 352
INCOME STATEMENT RATIOS
Cost income ratio 36.9% 35.9% 0.9 pp 38.4% 32.5% 36.2% 37.2% 35.7% 36.1% 36.2% 39.6%
Cost of Risk (LLP annualized on Avg Loans) in basis points 95 134 -40 96 128 102 210 122 53 106 97
VOLUMES
Customers Loans (excl. Repos and IC) 60,042 59,935 +0.2% 57,721 58,919 59,541 59,935 60,458 59,774 59,791 60,042
Customer Depos (excl. Repos and IC) 62,406 59,175 +5.5% 57,874 56,524 57,522 59,175 60,929 59,677 60,433 62,406
Total RWA 85,996 91,403 -5.9% 92,452 94,277 93,421 91,403 91,098 87,390 86,700 85,996
OTHER FIGURES
FTEs (100%) 24,089 24,302 -0.9% 24,179 24,267 24,490 24,302 24,208 24,254 24,134 24,089
Roac at 12.5% CET1 ratio target* 14.0% 11.8% 2.1 pp 10.5% 15.4% 14.6% 6.7% 11.3% 17.4% 14.7% 12.5%
CEE - Turkey
INCOME STATEMENT
(mln Euro) 2017 FY
2016
y/y
%
y/y %
at const. FX
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 881 981 -10.3% +10.1% 219 246 268 250 218 217 211 234
Dividends and other income from equity investments 11 11 -3.3% -2.1% 2 2 3 4 3 2 2 3
Net fees and commissions 269 293 -8.3% +12.7% 71 87 71 64 73 70 64 62
Net trading income -9 39 -123.5% n.m. 4 51 2 -18 2 10 -5 -16
Net other expenses/income 6 10 -33.4% -17.9% 1 1 3 4 1 1 2 2
OPERATING INCOME 1,157 1,335 -13.3% +6.3% 297 387 347 304 298 300 275 285
Payroll costs -261 -287 -9.2% +11.5% -72 -75 -68 -72 -63 -69 -61 -68
Other administrative expenses -177 -219 -19.2% -0.8% -49 -53 -64 -53 -43 -46 -43 -45
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -31 -37 -16.1% +3.0% -9 -9 -10 -9 -8 -8 -8 -8
Operating costs -469 -543 -13.7% +6.0% -130 -137 -141 -135 -114 -122 -111 -121
OPERATING PROFIT 689 792 -13.0% +6.5% 168 250 205 169 183 179 164 163
Net write-downs of loans -226 -289 -21.9% -3.7% -56 -63 -65 -105 -56 -59 -49 -61
NET OPERATING PROFIT 463 503 -7.8% +12.3% 112 186 140 64 127 119 114 102
Other Charges & Provisions -75 -36 +107.8% +155.9% -21 -9 -15 7 -15 -11 -7 -42
o/w Systemic Charges -21 -21 -3.5% +18.4% -5 -5 -6 -5 -5 -5 -5 -5
Integration costs 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net income from investments 0 4 -91.5% -89.5% 1 1 1 0 1 -1 0 0
PROFIT BEFORE TAX 388 470 -17.4% +0.5% 93 179 127 72 113 107 107 61
CONSOLIDATED PROFIT 311 378 -17.7% -0.0% 72 147 102 58 91 86 85 49
INCOME STATEMENT RATIOS
Cost income ratio 40.5% 40.7% -0.2 pp 43.6% 35.5% 40.8% 44.4% 38.4% 40.5% 40.4% 42.6%
Cost of Risk (LLP annualized on Avg Loans) in basis points 112 136 -25 106 118 121 201 108 116 98 125
VOLUMES
Customers Loans (excl. Repos and IC) 19,354 20,852 -7.2% 20,956 21,880 21,033 20,852 20,661 20,280 19,878 19,354
Customer Depos (excl. Repos and IC) 14,751 16,350 -9.8% 16,643 16,999 16,404 16,350 16,466 15,979 15,423 14,751
Total RWA 26,813 29,092 -7.8% 28,461 29,596 28,706 29,092 28,659 27,881 26,817 26,813

N.B. Managerial data for illustrative purposes only. At Group level and within CEE Division, Turkey contributes with the net profit attributable to UCG only to the line "Dividends and equity investments income".

CEE - Russia
INCOME STATEMENT
2017 FY
2016
y/y y/y %
at const. FX
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
(mln Euro) % 2016 2016 2016 2016 2017 2017 2017 2017
Net interest 626 608 +2.9% -8.5% 131 144 161 172 173 144 148 160
Dividends and other income from equity investments 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net fees and commissions 106 81 +31.8% +17.2% 16 21 23 21 26 28 26 27
Net trading income 42 26 +63.4% +45.3% 8 24 0 -7 12 19 16 -5
Net other expenses/income -1 -3 -76.6% -79.1% 0 0 -2 -1 -1 2 0 -1
OPERATING INCOME 773 712 +8.7% -3.4% 155 189 182 185 209 193 191 180
Payroll costs -136 -119 +13.9% +1.3% -26 -29 -30 -34 -36 -35 -32 -33
Other administrative expenses -87 -78 +12.0% -0.4% -16 -18 -20 -23 -21 -23 -21 -22
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -34 -28 +20.9% +7.5% -5 -7 -6 -9 -7 -8 -8 -11
Operating costs -256 -225 +14.1% +1.5% -47 -55 -57 -66 -63 -66 -61 -66
OPERATING PROFIT 517 487 +6.1% -5.6% 108 134 126 119 146 127 129 115
Net write-downs of loans -160 -236 -32.3% -39.8% -49 -52 -55 -80 -28 -36 -42 -54
NET OPERATING PROFIT 357 251 +42.2% +26.5% 60 82 70 40 118 91 87 61
Other Charges & Provisions -14 -16 -15.1% -24.5% -4 -3 -5 -3 -3 -3 -4 -4
o/w Systemic Charges -14 -11 +32.1% +17.5% -2 -2 -3 -3 -3 -3 -4 -4
Integration costs 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net income from investments -1 -3 -79.8% -82.0% 0 0 0 -3 0 0 0 -1
PROFIT BEFORE TAX 343 232 +47.7% +31.4% 55 79 65 33 116 88 83 56
CONSOLIDATED PROFIT 272 182 +49.4% +32.9% 45 63 50 25 92 69 66 45
INCOME STATEMENT RATIOS
Cost income ratio 33.2% 31.6% 1.6 pp 30.2% 29.0% 31.2% 35.7% 30.3% 34.1% 32.3% 36.3%
Cost of Risk (LLP annualized on Avg Loans) in basis points 161 223 -62 181 196 211 305 105 145 176 223
VOLUMES
Customers Loans (excl. Repos and IC) 9,316 10,343 -9.9% 10,496 10,583 10,245 10,343 10,265 9,292 9,413 9,316
Customer Depos (excl. Repos and IC) 11,911 12,107 -1.6% 13,958 12,098 11,799 12,107 13,617 12,527 11,206 11,911
Total RWA 13,336 14,191 -6.0% 14,688 13,851 13,928 14,191 14,413 12,807 12,831 13,336
OTHER FIGURES
FTEs (100%) 4,109 4,149 -1.0% 3,963 3,957 4,183 4,149 4,100 4,083 4,137 4,109
Roac at 12.5% CET1 ratio target* 15.7% 10.2% 5.5 pp 9.4% 14.3% 11.5% 5.7% 20.5% 15.7% 16.4% 9.8%
CEE - Czech Republic & Slovakia
INCOME STATEMENT
(mln Euro) 2017 FY
2016
y/y
%
y/y %
at const. FX
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 426 375 +13.5% +10.7% 93 95 94 93 95 106 105 119
Dividends and other income from equity investments 2 2 -0.3% -0.4% 1 0 1 1 1 1 1 1
Net fees and commissions 132 141 -6.9% -9.3% 34 37 34 37 36 35 36 24
Net trading income 112 118 -4.8% -7.3% 17 51 17 32 32 40 15 24
Net other expenses/income 7 11 -34.3% -35.2% 2 4 3 3 2 2 3 1
OPERATING INCOME 679 648 +4.9% +2.2% 147 187 148 166 166 184 160 169
Payroll costs -128 -126 +2.2% -0.4% -31 -31 -32 -32 -31 -29 -34 -34
Other administrative expenses -126 -134 -5.5% -8.0% -33 -34 -33 -34 -30 -33 -30 -34
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -9 -8 +12.7% +10.2% -2 -2 -2 -2 -2 -2 -2 -2
Operating costs -263 -267 -1.4% -3.9% -66 -66 -67 -67 -64 -64 -66 -70
OPERATING PROFIT 416 381 +9.2% +6.5% 81 121 81 98 103 120 94 99
Net write-downs of loans -14 -55 -75.4% -76.0% -6 -14 -7 -28 -5 17 -14 -12
NET OPERATING PROFIT 402 325 +23.6% +20.5% 75 107 74 70 98 137 79 87
Other Charges & Provisions -36 -38 -5.9% -8.4% -19 -5 -2 -13 -29 -2 -2 -3
o/w Systemic Charges -36 -27 +31.9% +28.4% -19 -5 -2 -2 -29 -2 -2 -2
Integration costs -20 -9 +132.9% +126.8% -1 -3 -3 -2 -2 -8 -2 -8
Net income from investments 1 6 -83.6% -83.6% 7 0 0 0 1 0 0 0
PROFIT BEFORE TAX 347 285 +21.8% +18.8% 62 100 69 55 69 126 75 76
CONSOLIDATED PROFIT 284 223 +27.3% +24.1% 49 79 55 40 56 102 59 67
INCOME STATEMENT RATIOS
Cost income ratio 38.8% 41.2% -2.4 pp 44.9% 35.5% 45.6% 40.6% 38.2% 34.7% 41.3% 41.4%
Cost of Risk (LLP annualized on Avg Loans) in basis points 9 40 -31 19 40 19 80 13 -45 37 31
VOLUMES
Customers Loans (excl. Repos and IC) 15,098 14,259 +5.9% 13,601 13,671 14,226 14,259 14,476 14,902 15,164 15,098
Customer Depos (excl. Repos and IC) 14,103 13,514 +4.4% 13,432 13,271 13,353 13,514 14,098 13,682 14,464 14,103
Total RWA 12,787 13,720 -6.8% 13,851 14,136 14,265 13,720 13,776 13,377 13,600 12,787
OTHER FIGURES
FTEs (100%) 3,186 3,339 -4.6% 3,346 3,334 3,321 3,339 3,331 3,337 3,234 3,186
Roac at 12.5% CET1 ratio target* 16.1% 12.5% 3.6 pp 11.4% 17.7% 12.0% 8.9% 12.5% 23.3% 13.2% 15.7%
CEE - Hungary
INCOME STATEMENT FY y/y y/y % Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
(mln Euro) 2017 2016 % at const. FX 2016 2016 2016 2016 2017 2017 2017 2017
Net interest 188 201 -6.5% -7.1% 51 49 51 50 48 47 46 47
Dividends and other income from equity investments 1 1 +2.2% +1.5% 0 1 0 0 0 1 0 0
Net fees and commissions 134 125 +7.3% +6.6% 31 32 32 30 34 33 34 33
Net trading income 46 50 -9.4% -10.1% 15 17 13 5 15 13 11 7
Net other expenses/income 21 39 -46.8% -47.2% 6 4 22 7 4 2 3 11
OPERATING INCOME 390 416 -6.4% -7.1% 104 103 117 92 101 96 95 97
Payroll costs -60 -58 +4.8% +4.1% -14 -14 -14 -14 -14 -15 -15 -16
Other administrative expenses -109 -101 +8.1% +7.3% -24 -25 -24 -27 -28 -25 -27 -29
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -4 -9 -56.7% -57.0% -1 -1 -3 -5 -1 -1 -1 -1
Operating costs -173 -167 +3.5% +2.8% -39 -41 -41 -46 -43 -41 -42 -47
OPERATING PROFIT 216 249 -13.1% -13.7% 64 63 76 46 58 55 53 51
Net write-downs of loans -1 -21 -94.9% -94.9% -3 -5 0 -12 6 7 -5 -8
NET OPERATING PROFIT 215 228 -5.4% -6.1% 61 57 76 34 64 61 47 43
Other Charges & Provisions -34 -13 +167.1% +165.2% -15 2 2 -1 -30 -1 0 -3
o/w Systemic Charges -28 -20 +42.3% +41.3% -22 2 0 0 -28 -1 0 0
Integration costs 1 -1 -161.1% n.m. 0 0 0 -1 0 1 0 0
Net income from investments 1 0 n.m. n.m. 0 0 0 0 0 0 0 1
PROFIT BEFORE TAX 183 214 -14.8% -15.4% 45 59 78 32 34 60 48 41
CONSOLIDATED PROFIT 165 173 -4.8% -5.4% 38 48 65 22 30 56 43 36
INCOME STATEMENT RATIOS
Cost income ratio 44.5% 40.2% 4.3 pp 38.1% 39.3% 35.1% 50.1% 42.5% 43.2% 44.5% 47.8%
Cost of Risk (LLP annualized on Avg Loans) in basis points 3 62 -59 40 61 5 137 -64 -70 57 82
VOLUMES
Customers Loans (excl. Repos and IC) 3,857 3,566 +8.2% 3,406 3,343 3,573 3,566 3,598 3,779 3,821 3,857
Customer Depos (excl. Repos and IC) 5,245 4,960 +5.7% 4,401 4,391 4,517 4,960 4,780 5,051 4,885 5,245
Total RWA 3,673 3,869 -5.1% 4,506 3,966 4,249 3,869 3,862 3,842 3,708 3,673
OTHER FIGURES
FTEs (100%) 1,756 1,728 +1.6% 1,714 1,718 1,723 1,728 1,738 1,737 1,747 1,756
Roac at 12.5% CET1 ratio target* 32.4% 31.3% 1.2 pp 26.2% 34.5% 48.9% 15.4% 22.6% 44.0% 34.3% 28.6%
CEE - Slovenia
INCOME STATEMENT
(mln Euro) 2017 FY
2016
y/y
%
y/y %
at const. FX
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 46 45 +1.0% +1.0% 12 11 12 10 13 12 12 9
Dividends and other income from equity investments 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net fees and commissions 27 26 +5.2% +5.2% 6 6 6 7 7 6 7 7
Net trading income -1 9 -106.7% n.m. 2 4 1 1 1 1 -2 -1
Net other expenses/income 1 2 -59.7% -59.7% 0 1 0 0 0 0 0 1
OPERATING INCOME 73 82 -10.6% -10.6% 20 23 20 19 22 20 16 16
Payroll costs -26 -24 +8.5% +8.5% -6 -6 -6 -6 -6 -7 -6 -7
Other administrative expenses -15 -14 +8.2% +8.2% -3 -4 -4 -3 -4 -4 -4 -4
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -6 -5 +14.2% +14.2% -1 -1 -1 -2 -1 -1 -1 -2
Operating costs -47 -43 +9.1% +9.1% -11 -11 -11 -11 -11 -12 -12 -12
OPERATING PROFIT 26 39 -32.4% -32.4% 9 12 9 9 11 8 5 3
Net write-downs of loans 21 -14 n.m. n.m. -3 -3 -2 -6 -4 -2 12 15
NET OPERATING PROFIT 47 25 +88.9% +88.9% 7 9 7 2 7 6 16 19
Other Charges & Provisions -3 -4 -19.4% -19.4% -2 0 1 -3 -2 0 0 -2
o/w Systemic Charges -2 -2 -5.7% -5.7% -2 0 0 0 -2 0 0 0
Integration costs 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net income from investments 2 0 n.m. n.m. 0 0 0 1 0 0 0 2
PROFIT BEFORE TAX 45 21 +116.9% +116.9% 4 9 7 0 5 6 17 18
CONSOLIDATED PROFIT 38 18 +111.8% +111.8% 4 7 6 2 4 5 14 15
INCOME STATEMENT RATIOS
Cost income ratio 64.1% 52.5% 11.6 pp 52.6% 49.3% 53.8% 55.0% 51.3% 60.6% 71.6% 78.0%
Cost of Risk (LLP annualized on Avg Loans) in basis points -117 79 -196 65 60 53 140 87 47 -268 -338
VOLUMES
Customers Loans (excl. Repos and IC) 1,853 1,803 +2.8% 1,799 1,770 1,752 1,803 1,791 1,754 1,707 1,853
Customer Depos (excl. Repos and IC) 1,963 1,763 +11.3% 1,908 1,829 1,829 1,763 1,808 1,680 1,905 1,963
Total RWA 1,127 1,276 -11.7% 1,165 1,220 1,254 1,276 1,297 1,322 1,200 1,127
OTHER FIGURES
FTEs (100%) 534 518 +3.2% 549 541 528 518 517 521 531 534
Roac at 12.5% CET1 ratio target* 22.9% 10.8% 12.1 pp 9.5% 16.5% 14.3% 3.3% 8.7% 10.8% 34.9% 39.2%
CEE - Croatia
INCOME STATEMENT FY y/y y/y %
(mln Euro) 2017 2016 % at const. FX Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 384 378 +1.8% +0.8% 91 96 97 94 95 100 95 94
Dividends and other income from equity investments 7 6 +9.8% +9.6% 1 3 2 1 1 3 2 1
Net fees and commissions 146 137 +7.0% +6.0% 30 34 39 33 35 38 40 34
Net trading income 10 40 -75.0% -75.2% -6 28 2 17 -2 0 3 9
Net other expenses/income 14 8 +74.1% +72.5% 2 2 2 2 5 1 4 5
OPERATING INCOME 562 570 -1.3% -2.2% 119 163 141 147 134 142 143 143
Payroll costs -121 -118 +3.1% +2.1% -29 -29 -31 -29 -30 -30 -31 -30
Other administrative expenses -77 -80 -3.3% -4.2% -18 -20 -20 -23 -19 -17 -19 -22
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -26 -24 +9.6% +8.6% -5 -5 -6 -7 -6 -6 -6 -7
Operating costs -225 -221 +1.5% +0.5% -52 -55 -56 -58 -56 -54 -56 -59
OPERATING PROFIT 338 348 -3.1% -4.0% 67 108 85 88 78 88 87 84
Net write-downs of loans -141 -135 +4.4% +3.4% -18 -43 -27 -47 -97 -14 -8 -21
NET OPERATING PROFIT 197 214 -7.8% -8.6% 49 65 59 41 -19 74 79 63
Other Charges & Provisions -28 -28 -0.7% -1.6% -11 -9 -5 -3 -12 -5 -6 -4
o/w Systemic Charges -24 -24 +0.9% -0.0% -11 -5 -5 -3 -12 -5 -4 -4
Integration costs -5 0 n.m. n.m. 0 0 0 0 0 0 0 -5
Net income from investments -6 -9 -27.9% -28.4% 0 1 -3 -7 2 5 -4 -9
PROFIT BEFORE TAX 157 177 -10.8% -11.6% 37 58 51 31 -29 74 68 44
CONSOLIDATED PROFIT 105 111 -5.2% -6.0% 25 39 35 12 -20 51 47 27
INCOME STATEMENT RATIOS
Cost income ratio 40.0% 38.9% 1.1 pp 43.9% 33.6% 39.6% 39.9% 41.6% 38.1% 39.1% 41.1%
Cost of Risk (LLP annualized on Avg Loans) in basis points 153 140 12 76 177 109 199 419 58 37 95
VOLUMES
Customers Loans (excl. Repos and IC) 8,862 9,071 -2.3% 9,394 9,683 9,569 9,071 9,153 9,256 9,099 8,862
Customer Depos (excl. Repos and IC) 11,031 10,761 +2.5% 9,875 10,237 10,654 10,761 10,510 10,511 11,032 11,031
Total RWA 7,499 7,559 -0.8% 7,737 7,848 7,765 7,559 7,592 7,694 7,761 7,499
OTHER FIGURES
FTEs (100%) 3,848 3,947 -2.5% 4,085 4,094 4,083 3,947 3,945 3,970 3,934 3,848
Roac at 12.5% CET1 ratio target* 10.3% 11.0% -0.7 pp 9.8% 16.6% 14.1% 3.1% -12.4% 22.8% 20.1% 10.3%
CEE - Romania
INCOME STATEMENT FY y/y y/y %
(mln Euro) 2017 2016 % at const. FX Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 228 207 +10.3% +12.2% 51 51 52 53 51 54 57 66
Dividends and other income from equity investments 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net fees and commissions 81 74 +8.8% +10.7% 17 19 19 19 21 21 20 19
Net trading income 61 81 -24.4% -23.1% 18 29 22 11 20 19 15 7
Net other expenses/income 1 2 -50.5% -49.7% 1 1 0 1 0 0 0 1
OPERATING INCOME 371 364 +1.9% +3.7% 87 99 93 85 92 94 92 93
Payroll costs -82 -79 +3.8% +5.6% -19 -20 -21 -19 -20 -20 -20 -22
Other administrative expenses -63 -63 +1.1% +2.9% -15 -16 -15 -17 -16 -16 -16 -15
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -19 -18 +5.1% +6.9% -5 -4 -4 -5 -5 -5 -5 -4
Operating costs -165 -160 +2.9% +4.7% -39 -40 -40 -41 -41 -42 -41 -41
OPERATING PROFIT 207 204 +1.1% +2.9% 48 60 53 44 51 52 51 52
Net write-downs of loans -83 -100 -17.6% -16.1% -14 -23 -33 -30 -11 -21 -25 -25
NET OPERATING PROFIT 124 104 +19.1% +21.2% 34 37 20 14 40 31 27 27
Other Charges & Provisions -15 -8 +87.4% +90.7% -10 2 0 0 -15 0 0 0
o/w Systemic Charges -15 -7 +116.9% +120.7% -10 4 0 0 -15 0 0 0
Integration costs -3 -4 -39.1% -38.0% -1 -1 -1 -1 0 0 0 -3
Net income from investments 0 -1 -81.0% -80.6% 0 -1 1 -1 0 0 0 -1
PROFIT BEFORE TAX 106 91 +17.0% +19.0% 23 36 20 11 25 31 26 23
CONSOLIDATED PROFIT 88 74 +19.1% +21.1% 18 30 17 9 21 26 22 18
INCOME STATEMENT RATIOS
Cost income ratio 44.3% 43.9% 0.4 pp 44.6% 40.1% 43.3% 48.3% 44.5% 44.3% 44.3% 44.2%
Cost of Risk (LLP annualized on Avg Loans) in basis points 150 199 -48 115 182 261 233 85 157 178 178
VOLUMES
Customers Loans (excl. Repos and IC) 5,733 5,218 +9.9% 4,957 5,045 5,142 5,218 5,367 5,467 5,655 5,733
Customer Depos (excl. Repos and IC) 5,788 4,806 +20.4% 3,988 4,186 4,348 4,806 4,719 4,949 5,078 5,788
Total RWA 5,603 5,491 +2.0% 5,623 5,739 5,822 5,491 5,569 5,464 5,612 5,603
OTHER FIGURES
FTEs (100%) 3,364 3,368 -0.1% 3,336 3,364 3,375 3,368 3,335 3,341 3,300 3,364
Roac at 12.5% CET1 ratio target* 12.6% 10.4% 2.1 pp 10.8% 16.5% 9.3% 5.0% 12.2% 15.2% 12.4% 10.5%
CEE - Bulgaria
INCOME STATEMENT
(mln Euro) 2017 FY
2016
y/y
%
y/y %
at const. FX
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 303 297 +1.9% +1.9% 74 73 74 76 75 76 77 75
Dividends and other income from equity investments 2 1 +132.9% +132.9% 0 1 0 0 0 0 2 0
Net fees and commissions 118 108 +9.2% +9.2% 26 27 28 28 28 30 29 30
Net trading income 49 57 -15.0% -15.0% 11 24 13 10 13 10 12 14
Net other expenses/income 0 0 n.m. n.m. 1 0 0 -1 1 0 1 -1
OPERATING INCOME 471 462 +1.8% +1.8% 111 124 114 113 117 116 120 118
Payroll costs -71 -67 +5.5% +5.5% -17 -17 -17 -16 -18 -18 -17 -18
Other administrative expenses -53 -51 +3.4% +3.4% -12 -12 -13 -14 -13 -12 -13 -15
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -17 -17 -0.4% -0.4% -4 -4 -4 -6 -4 -4 -4 -6
Operating costs -141 -136 +4.0% +4.0% -33 -33 -34 -35 -35 -34 -34 -39
OPERATING PROFIT 329 326 +0.9% +0.9% 78 91 80 77 82 82 86 79
Net write-downs of loans -75 -101 -26.1% -26.1% -22 -22 -22 -36 -19 -20 -18 -18
NET OPERATING PROFIT 255 225 +13.0% +13.0% 57 69 59 41 63 63 68 61
Other Charges & Provisions -29 -17 +67.6% +67.6% -5 -12 0 0 -30 2 0 -1
o/w Systemic Charges -27 -25 +10.6% +10.6% -13 -11 0 0 -29 2 0 0
Integration costs 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net income from investments 8 -3 n.m. n.m. 1 0 1 -5 0 1 0 7
PROFIT BEFORE TAX 233 204 +14.1% +14.1% 52 58 60 36 34 65 68 66
CONSOLIDATED PROFIT 208 182 +14.2% +14.2% 46 51 53 32 30 58 61 59
INCOME STATEMENT RATIOS
Cost income ratio 30.0% 29.4% 0.6 pp 30.0% 26.9% 29.6% 31.4% 29.9% 29.1% 28.0% 33.2%
Cost of Risk (LLP annualized on Avg Loans) in basis points 134 189 -55 164 165 163 263 136 141 129 130
VOLUMES
Customers Loans (excl. Repos and IC) 5,424 5,565 -2.5% 5,216 5,290 5,432 5,565 5,613 5,546 5,557 5,424
Customer Depos (excl. Repos and IC) 7,929 7,585 +4.5% 6,831 6,935 7,275 7,585 7,700 7,412 7,666 7,929
Total RWA 4,742 4,876 -2.7% 5,072 5,006 4,814 4,876 4,712 4,738 4,797 4,742
OTHER FIGURES
FTEs (100%) 4,152 4,150 +0.0% 4,107 4,141 4,150 4,150 4,133 4,150 4,130 4,152
Roac at 12.5% CET1 ratio target* 32.4% 26.4% 6.0 pp 26.3% 30.1% 32.1% 17.4% 17.4% 36.7% 38.2% 37.4%
CEE - Bosnia
INCOME STATEMENT
(mln Euro) 2017 FY
2016
y/y
%
y/y %
at const. FX
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 109 108 +1.4% +1.4% 26 27 27 28 27 28 27 27
Dividends and other income from equity investments 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net fees and commissions 41 38 +8.1% +8.1% 9 10 10 10 10 10 10 11
Net trading income 6 6 +0.9% +0.9% 1 1 2 1 1 1 2 2
Net other expenses/income 0 0 n.m. n.m. 0 1 0 -2 0 0 0 0
OPERATING INCOME 156 151 +3.0% +3.0% 37 39 38 37 38 39 39 39
Payroll costs -37 -36 +2.9% +2.9% -9 -9 -9 -9 -9 -9 -9 -10
Other administrative expenses -30 -30 +0.8% +0.8% -7 -8 -7 -8 -8 -8 -7 -8
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -6 -6 -8.0% -8.0% -2 -2 -2 -2 -1 -1 -1 -2
Operating costs -74 -73 +1.1% +1.1% -18 -18 -18 -19 -18 -18 -18 -19
OPERATING PROFIT 82 79 +4.8% +4.8% 20 21 21 18 20 21 21 20
Net write-downs of loans -8 -16 -49.3% -49.3% -4 -3 -3 -5 -3 -4 3 -4
NET OPERATING PROFIT 74 63 +18.1% +18.1% 15 17 17 13 17 18 24 16
Other Charges & Provisions -8 -5 +48.9% +48.9% -1 -1 -1 -2 -1 -1 -1 -4
o/w Systemic Charges -5 -5 +8.9% +8.9% -1 -1 -1 -1 -1 -1 -1 -1
Integration costs -1 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net income from investments 0 1 -36.9% -36.9% 0 0 0 0 0 0 0 0
PROFIT BEFORE TAX 67 58 +13.8% +13.8% 14 16 16 12 16 16 22 13
CONSOLIDATED PROFIT 51 45 +14.0% +14.0% 11 13 12 9 12 12 17 10
INCOME STATEMENT RATIOS
Cost income ratio 47.2% 48.1% -0.9 pp 47.7% 46.7% 46.3% 51.8% 47.6% 46.3% 46.3% 48.5%
Cost of Risk (LLP annualized on Avg Loans) in basis points 40 83 -43 90 71 73 97 55 72 -52 85
VOLUMES
Customers Loans (excl. Repos and IC) 2,025 1,919 +5.5% 1,840 1,887 1,890 1,919 1,946 1,994 1,984 2,025
Customer Depos (excl. Repos and IC) 2,522 2,230 +13.1% 2,096 2,156 2,199 2,230 2,268 2,315 2,366 2,522
Total RWA 2,866 2,653 +8.0% 2,701 2,763 2,794 2,653 2,592 2,711 2,646 2,866
OTHER FIGURES
FTEs (100%) 1,644 1,662 -1.1% 1,653 1,655 1,662 1,662 1,658 1,657 1,645 1,644
Roac at 12.5% CET1 ratio target* 16.9% 14.3% 2.5 pp 14.0% 16.3% 15.3% 11.8% 16.2% 16.0% 21.8% 13.6%
CEE - Serbia
INCOME STATEMENT
(mln Euro) FY
2017
2016 y/y
%
y/y %
at const. FX
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest 101 99 +2.1% +0.6% 25 25 25 24 24 24 28 26
Dividends and other income from equity investments 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net fees and commissions 23 21 +6.2% +4.7% 5 6 5 5 5 6 6 6
Net trading income 17 13 +29.9% +28.1% 3 3 3 4 4 4 5 5
Net other expenses/income 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
OPERATING INCOME 141 133 +5.4% +3.9% 33 33 34 34 32 33 38 37
Payroll costs -28 -26 +6.5% +5.0% -6 -6 -7 -7 -7 -7 -7 -7
Other administrative expenses -21 -20 +5.1% +3.6% -5 -5 -5 -5 -5 -5 -6 -5
Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Amortisation & depreciation -4 -5 -11.6% -12.8% -1 -1 -1 -1 -1 -1 -1 -1
Operating costs -53 -51 +4.2% +2.7% -13 -13 -13 -13 -13 -13 -14 -13
OPERATING PROFIT 87 82 +6.2% +4.7% 20 20 21 20 19 20 24 24
Net write-downs of loans -21 -23 -10.9% -12.1% 2 -2 -7 -16 -4 -2 -4 -12
NET OPERATING PROFIT 66 59 +12.9% +11.3% 22 19 14 4 15 18 21 12
Other Charges & Provisions -7 -5 +25.6% +23.8% -2 -1 -1 -2 -1 -2 -2 -2
o/w Systemic Charges -6 -5 +16.1% +14.5% -2 -1 -1 -1 -1 -1 -2 -2
Integration costs 0 0 n.m. n.m. 0 0 0 0 0 0 0 0
Net income from investments 0 1 -117.4% n.m. 0 0 1 0 0 0 0 -1
PROFIT BEFORE TAX 60 54 +9.9% +8.4% 20 18 14 3 14 17 19 10
CONSOLIDATED PROFIT 55 51 +7.4% +5.9% 18 16 13 5 12 15 18 10
INCOME STATEMENT RATIOS
Cost income ratio 37.9% 38.3% -0.4 pp 38.1% 38.5% 37.5% 39.3% 40.6% 40.6% 36.5% 34.5%
Cost of Risk (LLP annualized on Avg Loans) in basis points 114 143 -29 -39 47 157 387 100 35 75 230
VOLUMES
Customers Loans (excl. Repos and IC) 2,044 1,702 +20.1% 1,566 1,648 1,687 1,702 1,666 1,778 1,975 2,044
Customer Depos (excl. Repos and IC) 1,714 1,443 +18.8% 1,281 1,369 1,458 1,443 1,429 1,549 1,631 1,714
Total RWA 2,868 2,547 +12.6% 2,689 2,743 2,772 2,547 2,499 2,680 2,980 2,868
OTHER FIGURES
FTEs (100%) 1,171 1,124 +4.2% 1,075 1,103 1,117 1,124 1,126 1,132 1,149 1,171
Roac at 12.5% CET1 ratio target* 14.6% 14.7% -0.1 pp 20.6% 18.0% 14.8% 5.1% 14.2% 16.2% 18.2% 10.2%
Non-Core
INCOME STATEMENT
(mln Euro)
2017 FY
2016
y/y
%
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Net interest -37 -170 -78.1% -24 -40 -46 -59 -18 -1 -11 -8
Dividends and other income from equity investments 0 0 n.m. 0 0 0 0 0 0 0 0
Net fees and commissions -73 -55 +32.7% -1 -11 -15 -28 -16 -24 -12 -20
Net trading income 24 -5 n.m. 19 1 1 -26 4 0 -1 20
Net other expenses/income -65 -44 +49.3% -5 -14 -7 -17 -11 -24 -5 -25
OPERATING INCOME -151 -273 -44.5% -10 -65 -67 -130 -41 -49 -28 -33
Payroll costs -42 -48 -12.3% -15 -11 -11 -10 -11 -10 -10 -10
Other administrative expenses -201 -231 -13.1% -50 -53 -53 -75 -48 -48 -45 -60
Recovery of expenses 117 119 -2.1% 17 43 27 32 15 37 2 63
Amortisation & depreciation 0 0 n.m. 0 0 0 0 0 0 0 0
Operating costs -126 -160 -21.0% -47 -22 -37 -54 -44 -21 -53 -8
OPERATING PROFIT -277 -432 -35.8% -58 -87 -104 -184 -85 -70 -82 -41
Net write-downs of loans -722 -8,847 -91.8% -343 -401 -545 -7,559 -201 -255 -138 -128
NET OPERATING PROFIT -999 -9,280 -89.2% -401 -488 -649 -7,743 -286 -324 -220 -169
Other Charges & Provisions -114 -85 +34.6% -27 -14 -8 -37 -25 -10 -80 0
o/w Systemic Charges -23 -31 -26.6% -23 -6 -1 -1 -22 0 0 0
Integration costs 1 -16 -103.5% -1 -2 0 -13 0 0 0 1
Net income from investments -7 -10 -31.9% -3 -7 0 0 0 0 -1 -6
PROFIT BEFORE TAX -1,120 -9,391 -88.1% -431 -511 -656 -7,792 -311 -334 -300 -175
CONSOLIDATED PROFIT -779 -9,382 -91.7% -291 -316 -447 -8,329 -206 -216 -207 -150
INCOME STATEMENT RATIOS
Cost income ratio n.m. n.m. n.m. n.m. n.m. n.m. n.m. n.m. n.m. n.m. n.m.
Cost of Risk (LLP annualized on Avg Loans) in basis points 426 n.m. n.m. 398 503 724 n.m. 426 580 341 338
VOLUMES
Customers Loans (excl. Repos and IC) 14,296 18,962 -24.6% 33,163 30,674 29,495 18,962 18,237 16,391 15,590 14,296
Customer Depos (excl. Repos and IC) 1,046 970 +7.8% 1,339 1,066 1,083 970 992 1,035 1,077 1,046
Total RWA 21,714 26,196 -17.1% 29,103 27,352 26,251 26,196 25,230 22,742 21,712 21,714
OTHER FIGURES
FTEs (100%) 464 529 -12.2% 677 553 537 529 510 500 496 464
Roac at 12.5% CET1 ratio target* -26.6% n.m. n.m. -30.4% -36.4% -52.3% n.m. -25.6% -28.8% -29.7% -22.2%

Fees - Details Group

FY y/y Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
(mln Euro) 2017 2016 % 2016 2016 2016 2016 2017 2017 2017 2017
GROUP
Asset management, custody and administration 2,792 2,411 +15.8% 650 634 569 559 713 732 638 709
Financing Services 1,702 1,768 -3.7% 485 459 428 397 443 450 396 414
Transaction and Banking Services 2,213 2,083 +6.3% 498 510 531 543 546 548 559 560
TOTAL NET COMMISSIONS 6,708 6,263 +7.1% 1,633 1,603 1,527 1,499 1,703 1,730 1,592 1,683
Group excl. Non Core
Asset management, custody and administration 2,789 2,406 +15.9% 648 632 568 558 712 731 637 709
Financing Services 1,799 1,860 -3.3% 498 480 450 432 467 480 413 439
Transaction and Banking Services 2,192 2,051 +6.9% 487 502 524 537 540 543 554 555
TOTAL NET COMMISSIONS 6,780 6,317 +7.3% 1,634 1,614 1,542 1,527 1,719 1,754 1,604 1,704
Branches (*)
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Countries
Poland 960 948 943 929 923 0 0 0
Ukraine 239 239 238 0 0 0 0 0
Romania 183 183 184 160 160 158 157 157
Bulgaria 184 178 179 179 177 177 177 177
Bosnia 118 118 119 119 119 118 114 113
Belorussia 1 0 0 0 0 0 0 0
Croatia 134 134 134 134 134 134 132 128
Hungary 56 56 55 55 55 54 54 54
Kazakhstan 0 0 0 0 0 0 0 0
Russia 102 101 102 105 105 106 104 102
Slovakia 77 77 74 69 70 70 64 62
Serbia 71 71 71 71 71 71 72 71
Montenegro 0 0 0 0 0 0 0 0
Czech Republic 107 107 107 103 103 103 85 83
Kyrgyzstan 0 0 0 0 0 0 0 0
Slovenia 26 26 26 26 26 26 26 26
Azerbaijan 0 0 0 0 0 0 0 0
Lithuania 1 1 1 1 1 1 1 1
Estonia 1 1 1 1 1 1 1 1
Latvia 1 1 1 1 1 1 1 1
Macedonia 0 0 0 0 0 0 0 0
Tajikistan 0 0 0 0 0 0 0 0
Total CEE and Poland 2261 2241 2235 1953 1946 1020 988 976
Italy 3805 3614 3613 3524 3459 3329 3235 3106
Germany 514 512 510 516 516 512 489 490
Austria 196 173 170 164 152 148 144 140
Total Italy Germany Austria 4515 4299 4293 4204 4127 3989 3868 3736
Branches (*)
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Q1
2017
Q2
2017
Q3
2017
Q4
2017
Countries
U.S.A 12 10 10 11 11 11 10 10
United Kingdom 10 9 7 6 6 5 5 4
San Marino 0 0 0 0 0 0 0 0
Luxembourg 7 7 7 7 7 7 7 7
Ireland 14 18 19 19 19 19 21 24
France 2 2 2 2 2 2 2 2
Netherlands 5 5 5 5 5 5 4 4
Philippines 0 0 0 0 0 0 0 0
China 3 3 3 3 3 3 3 3
Hong Kong 2 2 2 2 2 2 2 2
Cayman Islands 3 3 2 2 2 2 2 2
Greece 2 2 2 2 2 2 2 2
Singapore 2 1 1 1 1 1 1 1
Spain 1 1 1 1 1 1 1 1
Switzerland 2 2 2 2 2 2 2 2
Belgium 0 0 0 0 0 0 0 0
Denmark 0 0 0 0 0 0 0 0
Japan 1 1 1 1 1 1 1 1
Norway 0 0 0 0 0 0 0 0
United Arab. Emirates 0 0 0 0 0 0 1 1
Taiwan 0 0 0 0 0 0 0 0
Vietnam 0 0 0 0 0 0 0 0
Argentina 0 0 0 0 0 0 0 0
Bahrein 0 0 0 0 0 0 0 0
Brazil 0 0 0 0 0 0 0 0
India 0 0 0 0 0 0 0 0
Iran 0 0 0 0 0 0 0 0
Lebanon 0 0 0 0 0 0 0 0
Libya 0 0 0 0 0 0 0 0
Mexico 0 0 0 0 0 0 0 0
South Africa 0 0 0 0 0 0 0 0
South Korea 0 0 0 0 0 0 0 0
Tunisia 0 0 0 0 0 0 0 0
Total Other countries 66 66 64 64 64 63 64 66
Total 6842 6606 6592 6221 6137 5072 4920 4778

Note: (*) Number of branches at regulatory view