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Tryg — Interim / Quarterly Report 2016
Jul 12, 2016
3389_rns_2016-07-12_a3abeabb-13d7-409d-885e-163ac1019f14.pdf
Interim / Quarterly Report
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Interim report Q2 and H1 2016

Contents – Management’s review
| MANAGEMENT'S REVIEW | 11 Commercial | FINANCIAL STATEMENTS | Financial calendar 2016 | |
|---|---|---|---|---|
| 3 Highlights | 12 Corporate | 18 Financial statements | 13 July 2016 | Tryg shares trade ex-dividend |
| 4 Income overview | 13 Sweden | 15 July 2016 | Payment of dividend based on H1 2016 results | |
| 5 Tryg's results | 14 Investment activities | 11 Oct. 2016 | Interim report for Q1-Q3 2016 | |
| 8 Business initiatives | 16 Capital | |||
| 9 Private | 17 Outlook |
Teleconference
Tryg is hosting a teleconference on 12 July 2016 at 10.00 CET. View the audio webcast at tryg.com. Financial analysts and investors may participate on tel. +44 (0) 203 194 0545 or +45 35 44 55 83, where questions can be asked. The teleconference will be held in English and can subsequently be viewed at tryg.com.
Contact details
| Visit tryg.com
and follow us at
twitter.com/TrygIR | Tryg A/S
Klausdalsbrovej 601
2750 Ballerup, Denmark
+45 70 11 20 20
CVR no. 26460212 | Gianandrea Roberti
Investor Relations Officer
+45 20 18 82 67
[email protected] | Peter Brondt
Investor Relations Manager
+45 22 75 89 04
[email protected] | Kasper Riis
Head of Communications
+45 41 77 68 34
[email protected] |
| --- | --- | --- | --- | --- |
This report constitutes Tryg A/S' consolidated and parent financial statements and has not been audited. Unless otherwise indicated, all comparisons are made to Q2 2015. Comparative figures for Q2 2015 are generally given in brackets.
Editor Investor Relations | Publication 12 July 2016 | Layout amo design
Interim report Q2 and H1 2016 | Tryg A/S
Highlights
Semi-annual dividend of DKK 2.60 and solvency ratio of 206. Profit before tax was 31% higher than in Q2 2015, driven by a lower technical result and a higher investment return.
Financial highlights Q2 2016
- Semi-annual dividend of DKK 2.60 (DKK 2.50) and a solvency ratio of 206 (193 including Skandia)
- Profit before tax of DKK 934m (DKK 714m) and after tax DKK 734m (DKK 580m)
- Lower technical result of DKK 770m (DKK 825m) significantly impacted by currency movements
- Combined ratio of 82.6 (82.2) due to higher level of weather claims and higher underlying claims level
- Lower expense ratio of 15.0 (15.2) as a result of the efficiency programme
- Premiums declined by 0.6% (-1.4%) in local currencies with increase in Denmark and drop in Norway
- Investment result of DKK 181m (DKK -84) boosted by very strong fixed-income returns
Financial highlights H1 2016
- Profit before tax of DKK 1,497m (DKK 1,379m) and after tax DKK 1,179m (DKK 1,105m)
- Technical result of DKK 1,332m (DKK 1,254m)
- Combined ratio of 84.9 (86.4) due to lower level of weather claims and large claims and a higher underlying claims level
- Lower expense ratio of 15.1 (15.4) as a result of the efficiency programme
- Premiums declined by 0.5% (-0.9%) in local currencies
- Investment result of DKK 198m (DKK 177)
Customer highlights Q2 2016
- NPS at 23 (20)
- Retention rate of 88.1 (88.0)
- Share of customers with three or more products 56.9% (56.6%)
- For the fourth year running, Moderna – Tryg's Swedish branch – was named Best Insurance Company by the brokers within the commercial and corporate segments
- On 1 June 2016, TryghedsGruppen paid its member bonus to Tryg's Danish customers, 8% of the annual premiums paid to Tryg in 2015
New initiatives in Q2 2016
- New property insurance product for Commercial in both Denmark and Norway
- Conversion of motor, accident and house insurance products for approximately 200,000 customers
- Digital self-service solutions for house, accident, pet and holiday home products in Denmark and a new design for the 'My Page' digital customer insurance universe
- Moderna in Sweden launched Smart MC as the third product in the smart product line
- Efficiency initiatives in the Norwegian organisation corresponding to a reduction of approximately 60 positions
- Tryg was assigned an 'A2' rating with positive outlook by Moody's and consequently terminated the rating agreement with Standard & Poor's (S&P)
Financial targets 2017
- Return on equity of ≥21% after tax
- Combined ratio ≤87
- Expense ratio ≤14
Customer targets 2017
- NPS +100% ~ 22
- Retention rate +1 pp ~ 88.9
- Customers ≥3 products +5 pp ~ 61.3%
Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S |
Income overview
| DKKm | Q2 2016 | Q2 2015 | H1 2016 | H1 2015 | 2015 |
|---|---|---|---|---|---|
| Gross premium income | 4,379 | 4,550 | 8,689 | 9,001 | 17,977 |
| Gross claims | -2,823 | -3,858 | -5,681 | -7,062 | -13,562 |
| Total insurance operating costs | -649 | -681 | -1,291 | -1,366 | -2,720 |
| Profit/loss on gross business | 907 | 11 | 1,717 | 573 | 1,695 |
| Profit/loss on ceded business | -135 | 808 | -381 | 672 | 710 |
| Insurance technical interest, net of reinsurance | -2 | 6 | -4 | 9 | 18 |
| Technical result | 770 | 825 | 1,332 | 1,254 | 2,423 |
| Investment return after insurance technical interest | 181 | -84 | 198 | 177 | -22 |
| Other income and costs | -17 | -27 | -33 | -52 | -91 |
| Profit/loss before tax | 934 | 714 | 1,497 | 1,379 | 2,310 |
| Tax | -200 | -167 | -318 | -317 | -390 |
| Profit/loss on continuing business | 734 | 547 | 1,179 | 1,062 | 1,920 |
| Profit/loss on discontinued and divested business after tax | 0 | 33 | 0 | 43 | 49 |
| Profit/loss a) | 734 | 580 | 1,179 | 1,105 | 1,969 |
| Run-off gains/losses, net of reinsurance | 280 | 222 | 649 | 568 | 1,212 |
| Key figures | |||||
| Total equity | 9,534 | 9,861 | 9,534 | 9,861 | 9,644 |
| Return on equity after tax (%) a) | 31.5 | 23.9 | 24.5 | 21.2 | 20.0 |
| Number of shares, end of period (1,000) | 279,786 | 285,782 | 279,786 | 285,782 | 282,316 |
| Earnings per share (DKK) | 2.61 | 2.02 | 4.18 | 3.84 | 6.91 |
| Dividend per share (DKK) | 2.60 | 2.50 | 6.00 | ||
| Premium growth in local currencies | -0.6 | -1.4 | -0.5 | -0.9 | -0.8 |
| Gross claims ratio | 64.5 | 84.8 | 65.4 | 78.5 | 75.4 |
| Net reinsurance ratio | 3.1 | -17.8 | 4.4 | -7.5 | -3.9 |
| Claims ratio, net of reinsurance | 67.6 | 67.0 | 69.8 | 71.0 | 71.5 |
| Gross expense ratio | 15.0 | 15.2 | 15.1 | 15.4 | 15.3 |
| Combined ratio | 82.6 | 82.2 | 84.9 | 86.4 | 86.8 |
| Run-off, net of reinsurance (%) | -6.4 | -4.9 | -7.5 | -6.3 | -6.7 |
| Large claims, net of reinsurance (%) | 2.5 | 2.8 | 1.8 | 3.1 | 3.4 |
| Weather claims, net of reinsurance (%) | 0.8 | 0.5 | 2.1 | 3.0 | 3.4 |
| Combined ratio on business areas | |||||
| Private | 81.6 | 80.7 | 86.2 | 86.2 | 85.4 |
| Commercial | 82.4 | 78.1 | 80.0 | 81.4 | 83.6 |
| Corporate | 83.1 | 90.3 | 83.9 | 91.5 | 90.7 |
| Sweden | 85.2 | 78.9 | 90.3 | 85.0 | 83.5 |
a) From 1 January 2016, Tryg has implemented the Executive Order on Financial Reports of Insurance Companies and Lateral Pension Funds issued by the Danish FSA, which prescribes applying a new yield curve and a new way of calculating return on equity after tax (%). Comparative figures have been restated accordingly. See details of the new yield curve in note 10 Accounting policies on page 33.

Combined ratio

Expense ratio

Return on equity
Contents - Management's review
Interim report Q2 and H1 2016 | Tryg A/S
Tryg's results
Tryg's profit before tax was DKK 934m in Q2 (DKK 714m), driven by a slightly lower technical result, mainly dampened by the weakened Norwegian currency, and a substantially better investment income. Tryg has decided to pay a semi-annual dividend of DKK 2.60 (DKK 2.50) based on the overall results, dividend policy and a strong solvency ratio of 206.
The technical result was positively affected by efficiency increases of DKK 51m delivered by the internal efficiency programme as well as a higher run-off level, and negatively impacted by a slightly higher underlying claims level. The technical result was negatively impacted by the weakened Norwegian currency with an effect of approximately DKK 35m. The investment return totalled DKK 181m (DKK -84m) and was at a much higher level than in Q2 2015, driven by a strong return on the free portfolio (mainly driven by fixed-income assets) but also a very good performance of the match portfolio.
The combined ratio was 82.6 (82.2), and was, as mentioned above, impacted by a higher run-off level and a lower level of large claims. The run-off level was higher than in Q2 2015, but in line with previous communication and generally reflects Tryg's solid reserving position. The underlying combined ratio, adjusted for weather claims and large claims, run-off and interest rates, was 1.7 percentage points higher than in Q2 2015. For Private, the underlying claims ratio was 0.7 percentage points higher than in Q2 2015. This development was expected and in line with previous quarters' communication concerning a higher claims level within travel and property. Price and claims initiatives have been implemented, but are likely to be more visible towards the end of 2016 and the beginning of 2017. The combined ratio for Denmark improved to 83.0 (85.7) and remained at a very strong level in Norway at 77.5 (77.6) and was at a high level in Sweden at 95.2 (80.7).
The Net Promoter Score (NPS) improved from 20 in Q2 2015 to 23 on 30 June 2016. The positive development was driven by an improvement in the NPS score for all business areas with the Danish Private segment achieving an all-time high NPS score of 32 in Q2 2016. The retention rate improved slightly to 88.1, the main developments being a higher retention rate in Private Denmark and a lower retention rate in Commercial Denmark, mainly due to price adjustments. The share of private customers with three or more products was up from 56.6% to 56.9%.
In Q1 2016, TryghedsGruppen's Board of Representatives decided that a bonus equivalent to 8% of the premiums paid in 2015 would be paid out to Tryg's Danish customers. The bonus was paid out on 1 June and was very positively received by the customers. Awareness of the bonus scheme has increased significantly amongst Tryg customers, from 11% at the beginning of 2016 to 75% on 30 June 2016. Awareness of the bonus scheme stood at 32% amongst all Danish households at the end of June. This awareness is expected to have a positive impact on the sales to new customers.
In the Private organisation in both Denmark and Norway, Tryg has integrated customer service and claims handling of simple claims. We believe the potential is considerable and that this structure supports a more customer-focused organisation, which should lead to both a higher NPS score and efficiency gains.
Premiums
Gross premium income amounted to DKK 4,379m, down 0.6% (-1.4%) when measured in local currencies. This development is driven, especially, by developments in the Corporate segment, where premium income dropped by 3.7% (-1.4%). The Corporate market is generally very competitive, and the Norwegian part of Corporate is somewhat affected by the slowdown of certain sectors of the Norwegian economy. Tryg is strongly focused on profitability, which has led to a slight reduction in premium income. The premium development for Private was 0.3% (-0.3%), comprised by a continued positive trend in Denmark and negative developments in Norway. For Commercial, premiums increased by 0.4% (-4.3%), but adjusted for a lower level of premium discounts, there was a drop in premium income of 0.6%. In Sweden, premiums decreased by 1.8% (-1.8%) due to the loss of some major agreements in 2015, which was partly offset by a strong sales performance.
Claims
The gross claims ratio was 64.5 (84.8). The claims ratio, net of ceded business, was 67.6 (67.0). The
| Customer targets | |||
|---|---|---|---|
| Q2 2016 | Q2 2015 | Target 2017 | |
| Net Promoter Score (NPS) | 23 | 20 | 22 |
| Retention rate | 88.1 | 88.0 | 88.9 |
| Customers with ≥3 products (%) | 56.9 | 56.6 | 61.3 |
Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 5
higher net claims ratio level was attributable to the above-mentioned higher underlying claims level of approximately 2 percentage points. This can be ascribed to a higher level of property and travel insurance claims and a slightly higher level of medium-sized claims, which did, however, not represent an underlying trend.
The weather in Denmark, Norway and Sweden was generally benign in Q2 although there were few cloudburst which impacted the claims ratio by 0.8% (0.5%). Q2 is usually the quarter with the lowest level of weather claims. The higher claims level for travel and property insurance continued in Q2. This was in line with expectations as the initiatives which have been introduced will only have limited impact at the beginning of the period. In Sweden, the claims level for extended warranty insurance also remained high, and price hikes and claims initiatives have been introduced to ensure an acceptable claims level.
To reduce pipe claims both inside and outside properties in Denmark, Tryg recruited a number of specialist loss adjusters with expertise in this area, and we are already seeing early signs of the effect of this initiative.
The conversion of products in Denmark continued in Q2, and approximately 200,000 customers had their motor, accident and house insurance policies converted into new, updated insurance products. The conversion of house insurance will also have a positive impact on claims levels for this product due to an improved balance between risks and prices for these products.
The claims-related part of the efficiency programme is progressing as planned, and in Q2 DKK 36m of the target figure of DKK 150m for 2016 was realised. In Q2 2016, we appointed a competence team in Norway focused on helping injured policyholders to get back to work. The results from a similar structure in Denmark have been positive. In Q2 2016, positive results were also seen in Norway, which largely explained the savings realised in the quarter.
Expenses
The expense ratio was 15.0 (15.2), which represents a slight improvement, and which is in line with the plan for an expense ratio at or below 14 in 2017. The efficiency programme is progressing according to plan and improved results by DKK 15m in Q2 with a target of DKK 75m for 2016.
Tryg is strongly focused on achieving the target of an expense ratio below or at 14 in 2017. This ambition was also a strong driver for a significant cost-cutting initiative in the Norwegian part of the business. The initiative will reduce job numbers

Efficiency programme up until 2017
by approximately 60. The job cuts will affect all business areas in Norway, supported by the whole of the Norwegian management team, which also shows the advantage of having a more national management structure. The financial benefits of this decision will be very limited in 2016, but will, as mentioned above, support the expense ratio target for 2017.
On 30 June 2016, the number of employees was 3,299, down 60 since Q4 2015.
Investment return
In Q2 2016, the return of Tryg's investment activities totalled DKK 181m (DKK -84m). The result is composed of a return of DKK 122m (DKK 41m) on the free portfolio, a net return of DKK 125m (DKK -55m) on the match portfolio and other financial income and expenses of DKK -66m (DKK -70m). The result of the free portfolio was boosted by strong fixed-income returns on high-yield, emerging-markets and index-linked bonds, driven primarily by falling interest rates, while equities was broadly flat in the quarter. The match portfolio benefited from a flight to safety. As the UK referendum approached, the yield difference between Danish and Euro swap rates decreased and created a positive regulatory deviation of DKK 69m in Q2.
Profit before and after tax
The profit before tax was DKK 934 (DKK 714m). Profit for the period after tax and discontinued business was DKK 734m (DKK 580m). Tax on continuing business constituted an expense of DKK 200m (DKK 167m), corresponding to a tax rate of 21%.
Capital
In Q2 2016, own funds totalled DKK 10,449m, which means that Tryg has a solvency ratio of 206 and 169 based on the partial internal model and the standard formula, respectively. Tryg has decided to pay a semi-annual dividend of DKK 2.60 (DKK 2.50) based on the overall results, dividend policy and a strong solvency ratio of 206.
On 5 April 2016, the Danish FSA approved the 2016 share buy back of DKK 1bn. The buy back programme has been fully deducted in the solvency ratio in Q2 following the Danish FSA rules. The buy back was initiated on 6 April 2016, and by 30 June 2016, 2,601,949 shares had been acquired for a total amount of DKK 326m. Following these transactions, Tryg holds a total of 9,773,200 own shares, corresponding to 3.38%. According to the Danish FSA, the share buy back has to be fully deducted up-front in the capital position, which results in a reduction in the solvency ratio, all else being equal, of 13% as at the end of Q2 2016.
In Q2 2016, Tryg decided to terminate its rating agreement with Standard & Poor's (S&P). Subsequently, Tryg entered into a rating agreement with Moody's and on 29 April 2016, Tryg was assigned an 'A2' financial strength rating with a positive outlook from Moody's. Additionally, Moody's has assigned a 'Baa1' rating to the subordinated debt issued by Tryg Forsikring.
On 19 May 2016, Tryg issued Solvency II-compliant Tier 2 capital in the form of a subordinated, callable bond issue of SEK 1,000m. Tryg has now fully utilised its Tier 2 capacity considering the current (Q2) solvency capital requirement.
Contents - Management's review
Interim report Q2 and H1 2016 | Tryg A/S |
Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 7
Other events in Q2 2016
In Q2 2016, Tryg Forsikring A/S was notified of proceedings instituted by the Finance Sector Union of Norway (Finansforbundet) on behalf of a group of pensioners. The action concerns an adjustment made to the pension schemes of Norwegian employees in 2014. The Finance Sector Union of Norway has not yet quantified its claim, but according to Tryg's preliminary calculations, the claim will not exceed a maximum of approximately DKK 0.3bn after tax for the persons affected by the adjustment. Tryg does not agree that the adjustment was wrongful. Consequently, Tryg expects an action to be resolved in court and does not expect a ruling to be made for the next eighteen months to two years.
Results H1 2016
Profit after tax was DKK 1,179m (DKK 1,105m). The combined ratio was 84.9 (86.4), primarily due to a lower level of large claims and weather claims. The investment income was DKK 198m (DKK 177m), mainly due to a high return on the free portfolio. The claims ratio, net of ceded business, was 69.8 (71.0) due to the above-mentioned lower level of large claims and weather claims, but also a higher underlying claims level. As mentioned above, Tryg has initiated price and claims initiatives to improve profitability.
In Q2 2016, Moderna launched the Moderna Small Mic app. The app records the driver's driving style, and the motorcycle insurance price is then differentiated accordingly. Driving safely triggers a price discount, the following year.

Business initiatives
Continued conversion to new products
The conversion of old products into Tryg's new, updated products is continuing. In Q2, approximately 200,000 customers had their old motor, house and accident insurance products updated to the new products. Customers have generally accepted the new products, but, as expected, the retention rate for these products was slightly lower than for the portfolio as a whole.
New products
In both Denmark and Norway, a redesigned commercial property insurance product was launched. For many customers, the property product is their main insurance product, and the new products will both support profitability and make Tryg more competitive in the most profitable segments.
Pet insurance is an area where Tryg sees growth potential. Tryg's dog insurance product was therefore made available online at tryg.dk. In Norway, a redesigned pet insurance product was introduced, and in Sweden the tariff was updated.
In Q2 2016, Moderna – Tryg's Swedish branch – launched the Moderna Smart MC app. The app records the driver's driving style, and the motorcycle insurance price is then differentiated accordingly. Driving safely triggers a price discount the following year.
Digitalisation
It is Tryg's ambition to develop and improve customer experience by offering new and better digital solutions for our customers, while at the same time improving efficiency. This is done by developing self-service solutions and advancing the 'My Page' digital customer insurance universe. As a result, it will become easier and more user-friendly for our customers to report claims online and change their insurance coverage via all digital channels. This will help us improve the customer experience at all times of the day and night and create internal processes that are more efficient.
Good results have already been achieved, and the prospects for continuing that journey are promising:
- Tryg has been awarded FinansWatch's top prize as this year's digital insurance company in Denmark.
- For 2017, Tryg has a target of reaching 90% customers digitally. In Denmark, 84% of our customers have accepted that all future communication will be digital, and in Norway 63% of customers are digital.
- For 2017, Tryg wants to top 1,000,000 log-ins on the 'My Page' digital customer insurance overview. From January-May 2015 to January-May 2016, the number of log-ins increased by 43% for private customers in Denmark.
In Q2, we delivered self-service for a accident, house, pet and holiday home insurance in Denmark, and improved claims notifications for car, camper, MC and bike theft. Finally, we have launched a new design for the 'My Page' digital customer insurance universe.
Tryg ID campaign
A survey shows that 51% of Danes are afraid of being abused on the social media. Tryg Plus customers (private customers with several policies) are offered advice and help to prevent, discover and limit the misuse of personal information on the social media. In Q2, Tryg launched a campaign informing our private customers of this offer for Tryg Plus customers. Misuse of one's identity could take the form of a fake Facebook profile or misuse of personal pictures, for example.

Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 8
Private
Financial highlights Q2 2016
- Technical result of DKK 393m (DKK 434m)
- Combined ratio of 81.6 (80.7)
- Premium growth rose by 0.3% (-0.3%)
Results
Private had a technical result of DKK 393m (DKK 434m) and a combined ratio of 81.6 (80.7). The results are positively affected by Tryg's efficiency programme and a still slightly higher underlying claims ratio of 0.7. The initiatives for improving profitability, especially for house and travel insurance, continue and have led to a slight underlying improvement compared to Q1 2016.
Premiums
Gross premium income rose by 0.3% (-0.3%) when measured in local currencies. The positive development continued in the Danish part of Private with premium growth of 1.4% as a combination of consistently high sales levels and a high retention ratio. The member bonus paid to Danish customers on 1 June 2016 impacted premium developments positively in Q2 2016. In the Norwegian part of Private, premiums were down 0.9%, which was mainly due to a lower level of sales. The retention rate was 90.0 (89.7) for the Danish part of the business and 86.5 (86.5) in Norway. The development in premiums was generally satisfactory, when taking account of the fact that car sales are still dominated by very small cars in the Danish part of Private, which is leading to a lower average premium for the motor portfolio, as well as the conversion of products for approximately 200,000 customers in Denmark during the quarter.
Claims
The gross claims ratio was 65.9 (63.3). The claims ratio, net of ceded business, stood at 67.1 (65.4) and was influenced by a slightly higher level of weather claims, but also a higher level of run-off gains of 3.3 (3.0). The underlying claims level was 0.7 percentage points higher in Q2 2016 compared to Q2 2015. The primary reason is a consistently higher level of travel and house insurance claims, especially in the Danish part of Private. A combination of minor price adjustments and claims initiatives has been initiated, but the conversion to the newest house insurance product is also expected to improve profitability due to a more risk-adjusted price. To reduce the number of pipe claims, in particular, a number of loss adjusters with expertise in this area have been employed.
Expenses
The expense ratio for Private was 14.5 (15.3), which represents a satisfactory development that to some extent was also impacted by fluctuations in commission-related expenses.
Private encompasses the sale of insurance products to private individuals in Denmark and Norway. Sales are effected via call centres, the Internet, Tryg's own agents, franchisees (Norway), interest organisations, car dealers, estate agents and Nordea branches. The business area accounts for 49% of the Group's total premium income.
Key figures – Private
| DKKm | Q2 2016 | Q2 2015 | H1 2016 | H1 2015 | 2015 |
|---|---|---|---|---|---|
| Gross premium income | 2,148 | 2,226 | 4,285 | 4,420 | 8,803 |
| Gross claims | -1,416 | -1,408 | -3,002 | -3,087 | -6,074 |
| Gross expenses | -312 | -340 | -617 | -675 | -1,291 |
| Profit/loss on gross business | 420 | 478 | 666 | 658 | 1,438 |
| Profit/loss on ceded business | -26 | -47 | -73 | -47 | -148 |
| Insurance technical interest, net of reinsurance | -1 | 3 | -2 | 4 | 8 |
| Technical result | 393 | 434 | 591 | 615 | 1,298 |
| Run-off gains/losses, net of reinsurance | 70 | 67 | 143 | 177 | 324 |
| Key ratios | |||||
| Premium growth in local currency (%) | 0.3 | -0.3 | 0.6 | 0.0 | 0.3 |
| Gross claims ratio | 65.9 | 63.3 | 70.1 | 69.8 | 69.0 |
| Net reinsurance ratio | 1.2 | 2.1 | 1.7 | 1.1 | 1.7 |
| Claims ratio, net of reinsurance | 67.1 | 65.4 | 71.8 | 70.9 | 70.7 |
| Gross expense ratio | 14.5 | 15.3 | 14.4 | 15.3 | 14.7 |
| Combined ratio | 81.6 | 80.7 | 86.2 | 86.2 | 85.4 |
| Combined ratio excluding run-off | 84.9 | 83.7 | 89.5 | 90.2 | 89.1 |
| Run-off, net of reinsurance (%) | -3.3 | -3.0 | -3.3 | -4.0 | -3.7 |
| Large claims, net of reinsurance (%) | 0.4 | 0.0 | 0.2 | 0.0 | 0.3 |
| Weather claims, net of reinsurance (%) | 1.4 | 0.5 | 3.0 | 3.9 | 4.5 |
Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 9
In the Norwegian part of the Private business, a comprehensive restructuring process was initiated in Q2. This will lead to job cuts in the administration, which will not impact results in 2016, but which will have a significant impact in 2017.
The number of employees totalled 917 at the end of the quarter against 933 at the end of 2015.
Results H1 2016
The technical result was DKK 591m (DKK 615m). The combined ratio was 86.2 (86.2) with a higher claims level and a lower expense level.
Premium growth in local currencies was 0.6 (0.0), which represented an improvement of 0.6 percentage points compared to H1 2015, primarily due to the development in the Danish part of Private.
The claims ratio, net of ceded business, was 71.8 (70.9), which represented a slightly higher underlying level of 0.8 percentage points, primarily due to developments in house and travel insurance.
In Q2, Tryg launched a campaign informing our Tryg Plus customers of our offer of advice and help to prevent, discover and limit the misuse of personal information on social media. Misuse of one's identity could take the form of a fake Facebook profile or misuse of personal pictures, for example.

Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 18
Commercial
Financial highlights Q2 2016
- Technical result of DKK 172m (DKK 220m)
- Combined ratio of 82.4 (78.1)
- Premium growth rose by 0.4% (-4.3%)
Premiums
Gross premium income totalled DKK 977m (DKK 997m), representing growth of 0.4% (-4.3%) when measured in local currencies. The quarter was positively impacted by a lower level of premium discounts corresponding to approximately 1%. The retention ratio was 87.2 (87.5) for Denmark and 87.5 (87.6) for Norway. The development in Denmark is primarily a reflection of customers' reaction to the price initiatives introduced to improve profitability.
The member bonus for Commercial customers in Denmark is expected to positively impact the retention rate going forward.
Claims
The gross claims ratio was 64.1 (55.7), and the claims ratio, net of ceded business, was 64.8 (60.9). The development in the claims ratio, net of ceded business, is attributable to a lower run-off level, a lower level of large claims and a higher underlying claims level partly due to a higher number of medium-sized claims.
The higher underlying claims level was primarily due to a higher level of property claims, which has been mitigated through a combination of repricing and pruning of the portfolio.
Expenses
The expense ratio was 17.6 (17.2), reflecting a too high expense ratio level. In the Norwegian part of Commercial, a restructuring initiative was implemented in Q2 2016. This will lead to lower expense ratio levels in 2017, but will not have any significant impact in 2016.
At the end of Q2 2016, Commercial had 497 employees, down from 527 employees at the end of Q4 2015.
Results H1 2016
The technical result was DKK 387m (DKK 375m). The combined ratio was 80.0 (81.4). The lower level was primarily due to a lower level of large claims.
Premium growth in local currencies dropped by 0.5% (-3.3%), representing an improvement of 2.8 percentage points compared to H1 2015 when taking into account the higher level of bonus and premium rebates.
The claims ratio, net of ceded business, was 62.5 (64.1), which represented a slightly higher underlying level of 2.1 percentage points, partly due to a higher level of medium-sized claims.
Commercial encompasses the sale of insurance products to small and medium-sized businesses in Denmark and Norway. Sales are effected via Tryg's own sales force, brokers, franchisees (Norway), customer centres as well as group agreements. The business area accounts for 23% of the Group's total premium income.
Key figures – Commercial
| DKKm | Q2 2016 | Q2 2015 | H1 2016 | H1 2015 | 2015 |
|---|---|---|---|---|---|
| Gross premium income | 977 | 997 | 1,944 | 2,000 | 3,992 |
| Gross claims | -626 | -555 | -1,173 | -1,220 | -2,612 |
| Gross expenses | -172 | -171 | -341 | -346 | -683 |
| Profit/loss on gross business | 179 | 271 | 430 | 434 | 697 |
| Profit/loss on ceded business | -7 | -52 | -43 | -61 | -44 |
| Insurance technical interest, net of reinsurance | 0 | 1 | 0 | 2 | 5 |
| Technical result | 172 | 220 | 387 | 375 | 658 |
| Run-off gains/losses, net of reinsurance | 22 | 64 | 142 | 207 | 388 |
| Key ratios | |||||
| Premium growth in local currency (%) | 0.4 | -4.3 | -0.5 | -3.3 | -2.9 |
| Gross claims ratio | 64.1 | 55.7 | 60.3 | 61.0 | 65.4 |
| Net reinsurance ratio | 0.7 | 5.2 | 2.2 | 3.1 | 1.1 |
| Claims ratio, net of reinsurance | 64.8 | 60.9 | 62.5 | 64.1 | 66.5 |
| Gross expense ratio | 17.6 | 17.2 | 17.5 | 17.3 | 17.1 |
| Combined ratio | 82.4 | 78.1 | 80.0 | 81.4 | 83.6 |
| Combined ratio excluding run-off | 84.7 | 84.5 | 87.3 | 91.8 | 93.3 |
| Run-off, net of reinsurance (%) | -2.3 | -6.4 | -7.3 | -10.4 | -9.7 |
| Large claims, net of reinsurance (%) | 2.1 | 4.5 | 2.0 | 8.1 | 6.7 |
| Weather claims, net of reinsurance (%) | 0.3 | 0.2 | 1.1 | 2.1 | 2.8 |
Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 11
Corporate
Financial highlights Q2 2016
- Technical result of DKK 156m (DKK 99m)
- Combined ratio of 83.1 (90.3)
- Premium growth declined by 3.7% (-1.4%)
Results
The technical result amounted to DKK 156m (DKK 99m), and the combined ratio stood at 83.1 (90.3). The higher technical result is due to a higher run-off level.
Premiums
Gross premium income totalled DKK 921m (DKK 993m), down 3.7% (-1.4%) when measured in local currencies. The development reflects the loss of a number of large customers, especially in Norway, and a consistently competitive environment, where the brokers in Norway are particularly active. In Norway, the low oil price is also leading to a more competitive environment, especially in the western areas where the oil-related industries are very important. In Sweden, premium developments were positive. A 4% increase in premium income also reflected the company's very strong position in the broker channel,
where brokers appreciate the service and knowledge offered by the Moderna Corporate organisation. Premium developments in Denmark were more or less unchanged compared to Q2 2015. This was attributable to a positive customer reaction to the payment of customer dividend, especially for the direct distribution, which outweighed a more competitive broker sales channel.
Claims
The gross claims ratio stood at 60.6 (170.5), while the claims ratio, net of ceded business, was 72.2 (79.3). The very high gross claims level in Q2 2015 was due to one very large claim, which was, however, largely covered by Tryg's reinsurance agreements. The level of large claims and weather claims was slightly lower than in 2015. The underlying claims level was somewhat higher, but this was mainly due to a higher level of medium-sized claims, especially in Sweden, which saw a number of fire claims.
Expenses
The expense ratio was 10.9 (11.0), which represents a satisfactory improvement. Like the other business areas in Norway, Corporate also reduced the number of employees in the quarter, which will have a
positive impact on the expense ratio in 2017. The number of employees in Corporate stood at 260, down from 265 at the end of 2015.
Results H1 2016
The technical result was DKK 295m (DKK 169m). The combined ratio was 83.9 (91.5), and the lower level was primarily due to a higher run-off level. Premium in local currencies dropped 2.9 (-0.2), down 2.7 percentage points compared to H1 2015.
The claims ratio, net of ceded business, was 72.7 (80.1), and the lower level was, as mentioned above, primarily due to a higher run-off level.
Corporate sells insurance products to corporate customers under the brands 'Tryg' in Denmark and Norway, 'Moderna' in Sweden and 'Tryg Garanti'. Sales are effected both via Tryg's own sales force and via insurance brokers. Moreover, customers with international insurance needs are served by Corporate through its cooperation with the AXA Group. The business area accounts for 21% of the Group's total premium income.
Key figures – Corporate
| DKKm | Q2 2016 | Q2 2015 | H1 2016 | H1 2015 | 2015 |
|---|---|---|---|---|---|
| Gross premium income | 921 | 993 | 1,841 | 1,961 | 3,894 |
| Gross claims | -558 | -1,693 | -1,066 | -2,347 | -3,987 |
| Gross expenses | -100 | -109 | -207 | -224 | -420 |
| Profit/loss on gross business | 263 | -809 | 568 | -610 | -513 |
| Profit/loss on ceded business | -107 | 906 | -273 | 776 | 877 |
| Insurance technical interest, net of reinsurance | 0 | 2 | 0 | 3 | 5 |
| Technical result | 156 | 99 | 295 | 169 | 369 |
| Run-off gains/losses, net of reinsurance | 137 | 42 | 285 | 112 | 351 |
| Key ratios | |||||
| Premium growth in local currency (%) | -3.7 | -1.4 | -2.9 | -0.2 | 0.0 |
| Gross claims ratio | 60.6 | 170.5 | 57.9 | 119.7 | 102.4 |
| Net reinsurance ratio | 11.6 | -91.2 | 14.8 | -39.6 | -22.5 |
| Claims ratio, net of reinsurance | 72.2 | 79.3 | 72.7 | 80.1 | 79.9 |
| Gross expense ratio | 10.9 | 11.0 | 11.2 | 11.4 | 10.8 |
| Combined ratio | 83.1 | 90.3 | 83.9 | 91.5 | 90.7 |
| Combined ratio excluding run-off | 98.0 | 94.5 | 99.4 | 97.2 | 99.7 |
| Run-off, net of reinsurance (%) | -14.9 | -4.2 | -15.5 | -5.7 | -9.0 |
| Large claims, net of reinsurance (%) | 8.9 | 8.3 | 5.8 | 6.1 | 8.2 |
| Weather claims, net of reinsurance (%) | 0.1 | 0.9 | 1.2 | 1.8 | 2.2 |
Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 12
Sweden
Financial highlights Q2 2016
- Technical result of DKK 49m (DKK 72m)
- Combined ratio of 85.2 (78.9)
- Premium growth declined by 1.8% (-1.8%)
Results
Sweden posted a technical result of DKK 49m (DKK 72m) and a combined ratio of 85.2 (78.9). The weaker result can be ascribed to the fact that the claims level relating to the extended warranty insurance for electronics remains high. The result is, however, also impacted by profit sharing based on previous years' results corresponding to approximately SEK 7m. In Q2, the results were impacted by a number of fire claims, which stood out due to the size of the portfolio.
Premiums
Premium income totalled DKK 338m (DKK 342m), equating to a fall of 1.8% (-1.8%) when measured in local currencies. Adjusting for the profit-sharing agreement, premium growth was slightly negative. The development in premium income was influenced by the cancellation of the affinity agreements with ICA and a generally competitive market. The development in premium income was positively affected by a continued positive development in sales via Moderna's digital solution as well as a positive development in the retention rate.
Claims
The gross claims ratio totalled 65.7 (61.1). The increase was due to, the above-mentioned profit-sharing agreement, a number of fire claims in Q2 2016 and a higher level of extended warranty insurance claims. Initiatives to mitigate the higher level of extended warranty insurance claims have been implemented and encompass price hikes, increased excess levels and the re-negotiation of repair workshop contracts.
Expenses
The expense ratio was 19.2 (17.8), which primarily reflects the development in premium income and the profit-sharing agreement, but which also illustrates the need to cut costs. The number of employees was 333 at the end of the quarter, down 5 from 338 at the end of 2015.
Results H1 2016
The technical result was DKK 59m (DKK 95m). The combined ratio was 90.3 (85.0). The higher level was primarily ascribable to profit-sharing, fire claims and the development in claims from extended warranty insurance of electronic goods.
Premium in local currencies dropped by 1.6% (-2.6%), which – given the termination of a number of large agreements – was a satisfactory development. The claims ratio, net of ceded business, was 70.2 (65.8), which was affected by a higher underlying claims level and profit sharing.
Sweden comprises the sale of insurance products to private customers under the 'Moderna' brand. Moreover, insurance is sold under the brands Atlantica, Bilsport & MC, Securator, Moderna Barnförsäkringar and Moderna Djurförsäkringar. Sales take place through its own sales force, call centres, partners and online. The business area accounts for 7% of the Group's total premium income.
Key figures – Sweden
| DKKm | Q2 2016 | Q2 2015 | H1 2016 | H1 2015 | 2015 |
|---|---|---|---|---|---|
| Gross premium income | 338 | 342 | 627 | 631 | 1,317 |
| Gross claims | -222 | -209 | -439 | -417 | -852 |
| Gross expenses | -65 | -61 | -126 | -121 | -246 |
| Profit/loss on gross business | 51 | 72 | 62 | 93 | 219 |
| Profit/loss on ceded business | -1 | 0 | -1 | 2 | -1 |
| Insurance technical interest, net of reinsurance | -1 | 0 | -2 | 0 | 0 |
| Technical result | 49 | 72 | 59 | 95 | 218 |
| Run-off gains/losses, net of reinsurance | 51 | 49 | 79 | 72 | 149 |
| Key ratios | |||||
| Premium growth in local currency (%) | -1.8 | -1.8 | -1.6 | -2.6 | -3.1 |
| Gross claims ratio | 65.7 | 61.1 | 70.0 | 66.1 | 64.7 |
| Net reinsurance ratio | 0.3 | 0.0 | 0.2 | -0.3 | 0.1 |
| Claims ratio, net of reinsurance | 66.0 | 61.1 | 70.2 | 65.8 | 64.8 |
| Gross expense ratio | 19.2 | 17.8 | 20.1 | 19.2 | 18.7 |
| Combined ratio | 85.2 | 78.9 | 90.3 | 85.0 | 83.5 |
| Combined ratio excluding run-off | 100.3 | 93.2 | 102.9 | 96.4 | 94.8 |
| Run-off, net of reinsurance (%) | -15.1 | -14.3 | -12.6 | -11.4 | -11.3 |
| Weather claims, net of reinsurance (%) | 0.3 | 0.3 | 1.3 | 2.5 | 1.7 |
Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 13
Investment activities
Financial highlights Q2 2016
- Investment return of DKK 181m (DKK -84m)
- Gross return on free portfolio of DKK 122m (DKK 41m)
- Return on match portfolio of DKK 125m (DKK -55m)
In Q2 2016, the return of Tryg's investment activities totalled DKK 181m (DKK -84m). The result is composed of a return of DKK 122m (DKK 41m) on the free portfolio, a net return of DKK 125m (DKK -55m) on the match portfolio and other financial income and expenses of DKK -66m (DKK -70m).
The total market value of Tryg's investment portfolio was DKK 40.6bn on 30 June 2016. The investment portfolio consists of a match portfolio of DKK 28.9bn and a free portfolio of DKK 11.7bn. The match portfolio is composed of fixed-income assets that match the insurance liabilities, so that fluctuations resulting from interest rate changes are offset to the greatest possible extent. The free portfolio is primarily the shareholders' equity, which is invested in properties, equities, fixed-income securities with a short duration, inflation-linked bonds and some high-yield bonds.
Financial markets in Q2 2016
Q2 2016 was characterised by global economic and political uncertainty, in particular in the run-up to the UK referendum on EU membership. The yield of the 10-year government bond in Germany touched a historic low of -0.1% during the quarter, and the equity market experienced temporary losses of 6% measured by MSCI All Countries. Despite markets volatility, emerging-market debt and high-yield did very well in Q2. In Q2, Tryg invested in newly selected asset classes such as inflation-linked bonds and investment-grade credit. These asset classes had a very positive quarter. The new asset classes are providing a good hedge in uncertain financial markets stemming from lower real interest rates and increasing risk on future growth.
Investment return in Q2 2016
Free portfolio
Tryg's investment portfolio maintained an unchanged share of equities in Q2, while Tryg's equity portfolio returned DKK 6m or 0.3%. The interest rate and credit exposure returned DKK 92m, or a 1.3% investment return. Emerging-market and high-yield bonds produced a good return, driven by falling rates and some credit spreads narrowing. A new asset class (DKK 537m), inflation-linked bonds, rallied, especially towards the end of the quarter, resulting in a return just below 4%. The investment property portfolio provided a return of DKK 24m, or 1.1%. Changes in currencies in Q2, for example the British pound, did not influence
| DKKm | Q2 2016 | Q2 2015 | H1 2016 | H1 2015 | 2015 |
|---|---|---|---|---|---|
| Free portfolio, gross return | 122 | 41 | 187 | 323 | 232 |
| Match portfolio, regulatory deviation and performance | 125 | -55 | 127 | 1 | -16 |
| Other financial income and expenses | -66 | -70 | -116 | -147 | -238 |
| Total investment return | 181 | -84 | 198 | 177 | -22 |
| DKKm | Q2 2016 | Q2 2015 | H1 2016 | H1 2015 | 2015 |
| --- | --- | --- | --- | --- | --- |
| Return, match portfolio | 277 | -393 | 704 | -55 | 140 |
| Value adjustments, changed discount rate | -114 | 401 | -497 | 180 | 103 |
| Transferred to insurance technical interest | -38 | -63 | -80 | -124 | -259 |
| Match, regulatory deviation and performance | 125 | -55 | 127 | 1 | -16 |
| Hereof: | |||||
| Match, regulatory deviation | 69 | -44 | 30 | -14 | 12 |
| Match, performance | 56 | -11 | 97 | 15 | -28 |
Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 14
the investment result since every change in asset prices driven by currencies is properly hedged. All in all, this implied an investment result of DKK 122m for the free portfolio.
Match portfolio
The fall in the interest rates used to discount the liabilities resulted in a negative value adjustment of DKK 114m. Adding a return on insurance provisions of DKK -38m, a total of DKK -152m is transferred to the insurance technical result. On the corresponding match portfolio, swaps and bonds generated a return of DKK 277m. The excess return of DKK 125m (difference between assets and liabilities move) is attributable to a regulatory deviation of DKK 69m and DKK 56m in performance. The regulatory deviation was highly influenced by a flight to safety. As the UK referendum approached, the yield difference between Danish and Euro swap rates decreased and created a positive regulatory deviation of DKK 69m in Q2. The result of the regulatory deviation is driven by the difference between the market-based interest rate swaps, DKK, NOK and SEK on the asset side, and the constructed EIOPA curve to discount the liabilities which is built on interest rate swaps in EUR, NOK and SEK on the liabilities.
The match portfolio also reported a DKK 56m performance result. Tryg invests primarily in Danish, Norwegian and Swedish covered bonds. If spreads narrow (vs swap rates), the overall performance is positive; otherwise it is negative. Tryg seeks to maintain stability in its covered bonds portfolio also in terms of maturity; hence spread movement should be a good indicator of overall performance.
Other financial income and expenses
Other financial income and expenses amounted to DKK -66m in Q2 2016. This item consists of a number of elements; the largest of these is the expenses from hedging the foreign currency exposure on Tryg's equity, consisting of DKK -23m, as well as expenses regarding Tryg's subordinated loans of DKK -20m. Looking forward, expenses relating to the subordinated loans will increase by DKK 20m annually due to the interest expenses on the loan issued in spring 2016.
Investment return in H1 2016
The return of Tryg's investment activities totalled DKK 198m in H1 2016. The result is composed of a return of DKK 187m on the free portfolio, a net return of DKK 127m on the match portfolio and other financial income and expenses of DKK -116m.
Return – free portfolio
| DKKm | Q2 2016 | Q2 2016 (%) | Q2 2015 | Q2 2015 (%) | H1 2016 | H1 2016 (%) | H1 2015 | H1 2015 (%) | Investment assets | |
|---|---|---|---|---|---|---|---|---|---|---|
| 30.06.2016 | 31.12.2015 | |||||||||
| Government bonds | 0 | 0.0 | -3 | -1.0 | 2 | 0.8 | 1 | 0.4 | 258 | 265 |
| Covered bonds | 29 | 0.7 | -61 | -1.3 | 46 | 1.2 | -34 | -0.7 | 4,411 | 3,602 |
| Inflation linked bonds | 19 | 3.8 | 3 | 1.4 | 39 | 7.7 | 3 | 1.4 | 537 | 484 |
| Investment grade credit | 4 | 1.9 | 0 | 0.0 | 4 | 1.9 | 0 | 0.0 | 203 | 0 |
| Emerging market bonds | 19 | 4.3 | -5 | -1.2 | 36 | 8.4 | 4 | 1.0 | 447 | 412 |
| High-yield bonds | 23 | 2.8 | 0 | 0.0 | 35 | 4.2 | 21 | 2.1 | 734 | 837 |
| Other a) | -2 | 52 | 6.2 | -13 | 33 | 3.0 | 569 | 712 | ||
| Interest rate and credit exposure | 92 | 1.3 | -14 | -0.2 | 149 | 2.1 | 28 | 0.4 | 7,159 | 6,312 |
| Equity exposure | 6 | 0.3 | 32 | 1.1 | -16 | -0.6 | 242 | 8.7 | 2,446 | 2,374 |
| Investment property | 24 | 1.1 | 23 | 1.1 | 54 | 2.6 | 53 | 2.5 | 2,082 | 2,052 |
| Total gross return | 122 | 1.1 | 41 | 0.3 | 187 | 1.5 | 323 | 2.6 | 11,687 | 10,738 |
a) Bank deposits and derivative financial instruments hedging interest rate risk and credit risk.
Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 15
Capital
Shareholder information
Based on Tryg's solvency position and dividend policy, Tryg will pay out a semi-annual dividend of DKK 2.60 (DKK 2.50) on 15 July 2016. Tryg shares will be traded ex-dividend on 13 July 2016.
On 5 April 2016, the Danish FSA approved the 2016 share buy back of DKK 1bn. The buy back was initiated on 6 April 2016, and by 30 June 2016, 2,601,949 shares had been acquired for a total amount of DKK 326m. Following these transactions, Tryg holds a total of 9,773,200 own shares, corresponding to 3.38%.
Tryg's solvency ratio (based on the approved partial internal model) was 206% at the end Q2 compared with 212% at the end of Q1. Own funds primarily increased by the reported net profit and the inclusion of the additional subordinated debt while they were reduced by the semi-annual dividend and the full effect of DKK 1bn buy backs. The solvency capital requirement in Q2 was virtually unchanged compared with Q1. The Skandia child insurance portfolio will be incorporated in Q3 2016 and will affect the solvency ratio negatively by 13%.
Moody's rating
Tryg has decided to terminate the cooperation with Standard and Poor's and instead work with Moody's. Moody's has assigned an 'A2' (positive outlook) insurance financial strength rating (IFSR) to Tryg Forsikring A/S, the main operating company of the Tryg Group. The rating reflects Tryg's leadership position in non-life insurance in the Nordic region, its strong profitability both from a return-on-capital and underwriting (combined ratio) perspective, very good asset quality and relatively low financial leverage. A public rating from one of the leading rating agencies is important for our large Corporate clients, and Tryg is therefore pleased to see that Moody's recognises its strong market position in the Nordic markets, high profitability and overall conservative balance sheet. Moody's assigns different weightings to different categories. Market position, brand and distribution, product focus and diversification, asset quality, capital adequacy and profitability are all part of the analysis, and the outcome (the rating) is based on a thorough analysis of the above factors.
Solvency capital requirement
Tryg calculates the solvency capital requirement based on a partial internal model in accordance with Solvency II. The Danish FSA approved the partial internal model in November 2015. The model is based on the structure of the standard formula, and Tryg is using an internal model to evaluate insurance risks, while the other risks are calculated using the standard model components. The solvency capital requirement calculated using the partial internal model is DKK 5,080m in Q2 2016, compared to DKK 5,098m in Q1 2016. Based on the standard formula, the solvency capital requirement is DKK 6,171m in Q2 2016, compared to DKK 6,232m in Q1 2016.
Own funds
The transition to Solvency II on 1 January 2016 has triggered a number of changes with regard to the capital eligible to cover the solvency capital requirement ('Own funds'). The most significant changes are the inclusion of expected future profits and the potential for increased utilisation of subordinated debt.
In Q2 2016, own funds totalled DKK 10,449m, which means that Tryg has a solvency ratio of 206 and 169 based on the partial internal model and the standard formula, respectively.
On 19 May 2016, Tryg issued Solvency II-compliant Tier 2 capital in the form of a subordinated, callable bond issue of SEK 1,000m. Tryg has now fully utilised its Tier 2 capacity considering the current (Q2) solvency capital requirement. Moody's has assigned a 'Baa1' rating to Tryg's subordinated debt.

Solvency ratio development

Shareholder remuneration since IPO

Capital Tiers as % of SCR
a) Share buy back deducted.
Contents - Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 16
Outlook
The market situation in Denmark is more or less unchanged compared to the end of 2015. Unemployment in Denmark is expected to fall slightly in 2016 from 4.8% in 2015 to 4.6% in 2016, and car sales continue to be dominated by small cars. In Denmark, total car sales for April and May were 20.5% higher than in the prior-year period. The Norwegian economy is still impacted by very low oil prices and a weakened Norwegian currency. Tryg is only to a very limited extent exposed to the oil industry – both directly and indirectly, but of course Tryg has also seen some impact from companies related to the oil industry, for example in the seismic industry. Unemployment in Norway is expected to increase further from 4.1% in 2015 to 4.4% in 2016. In April and May, car sales in Norway were 8.7% higher than in the prior-year period.
For 2016, Tryg has communicated an expected growth in premium income of between 0% and 2%. This includes the acquisition of Skandia's child insurance portfolio, which is expected to be included in Q3 2016 and to have a positive impact of approximately 0.5%. Based on the development in Q2 and especially renewals in Corporate, premium growth for 2016 will, as mentioned in the interim report for Q1 2016, probably be at the low end of the previously communicated premium growth outlook. TryghedsGruppen's member bonus scheme is also expected to support the long-term development in premium income.
Tryg has a solid reserve position, and at the Capital Markets Day in November 2014, Tryg therefore announced that the run-off level was likely to be higher than the run-off level in the pre-2015 period. Tryg expects this to be the case until the end of 2017, after which we expect a long-term run-off level of 2.5-3%.
In 2016, weather claims and large claims, net of reinsurance, are expected to be DKK 500m and DKK 550m, respectively, which is unchanged relative to 2015.
The interest rate used to discount Tryg's technical provisions is historically low. An interest rate increase will have a positive effect on Tryg's results. Generally speaking, an interest rate increase of 1 percentage point will increase the pre-tax result by around DKK 300m and vice versa.
For the purpose of realising the financial targets, Tryg launched an efficiency programme aimed at realising savings of DKK 750m, with DKK 500m relating to the procurement of claims services and administration, and DKK 250m relating to expenses. The target is DKK 225m for 2016 and DKK 375m for 2017.
The investment portfolio is divided into a match portfolio corresponding to the technical provisions, and a free portfolio. The objective is for the return on the match portfolio and changes in the technical provisions due to interest rate changes to be neutral when taken together.
The curve used to discount technical provisions has changed due to the implementation of the Solvency II directive, and this might result in slightly more volatile match portfolio net results. The new curve increases the interest rate risk of the technical provisions, thereby introducing a bigger difference between the match return and the changes in the technical provisions. Moreover, the curve introduces a component, 'Credit Risk Adjustment – or CRA', which cannot be hedged, and the impact from this component can only be negative.
The return on bonds in the free portfolio will vary, but given current interest rate levels, a low return is expected. For shares, the expected return is around 7% with the MSCI world index as the benchmark, while the expected return for property is around 6%. Investment activities also include other types of investment income and expenses, especially the cost of managing investments, the cost of currency hedges and interest paid on loans.
There has been a gradual lowering of tax rates in Denmark, Norway and Sweden in recent years. In Denmark, the tax rate was 23.5% in 2015 and will be reduced to 22% in 2016. The Norwegian tax rate was 27% in 2015 and will be reduced to 25% in 2016, while the Swedish rate was 22%. When calculating the total tax payable, account should also be taken of the fact that gains and losses on shareholdings are not taxed in Norway. All in all, this causes the expected tax payable for an average year to be reduced from around 22-23% to around 21% in 2016.
The share of equity held in NOK and SEK is continuously hedged in the financial markets.
Financial targets 2017
- Return on equity of ≥21% after tax
- Combined ratio ≤87
- Expense ratio ≤14
Contents – Management's review
Interim report Q2 and H1 2016 | Tryg A/S | 17
Contents – Financial statements Q2 and H1 2016
| FINANCIAL STATEMENTS | 22 Statement of comprehensive income | 34 Quarterly outline |
|---|---|---|
| 19 Statement by the Supervisory Board | 23 Statement of financial position | 36 Income statement (parent company) |
| and the Executive Board | 24 Statement of changes in equity | 37 Statement of financial position |
| 20 Financial highlights | 26 Cash flow statement | (parent company) |
| 21 Income statement | 27 Notes |
Tryg's Group consolidated financial statements are prepared in accordance with IFRS.
Contents – Financial statements Q2 and H1 2016
Interim report Q2 and H1 2016 | Tryg A/S | 18
Statement by the Supervisory Board and the Executive Board
The Supervisory Board and the Executive Board have today considered and adopted the interim report for Q2 and H1 2016 for Tryq A/S and Tryq Group.
The report, which is unaudited and has not been reviewed by the company's auditors, is presented in accordance with IAS 34 Interim Financial Reporting, the Danish Financial Business Act and the requirements of the NASDAQ Copenhagen for the presentation of financial statements of listed companies. The report for the parent company is presented in accordance with the Danish Financial Supervisory Authority's regulations on financial reports for insurance companies and transverse pension funds.
In our opinion, the report gives a true and fair view of the Group's and parent company's assets, liabilities and financial position at 30 June 2016 and of the results of the Group's and parent company's activities and cash flows for the period for the Group.
We are furthermore of the opinion that the management's report includes a fair review of the developments in the activities and financial position of the Group and parent company, the results for the period and of the Group's and parent company's financial position in general and describes the principal risks and uncertainties that the Group and parent company face.
Ballerup, 12 July 2016
Executive Board
Morten Hübbe
Group CEO
Christian Baltzer
Group CFO
Lars Bonde
Group Executive Vice President and COO
Supervisory Board
Jørgen Huno Rasmussen
Chairman
Torben Nielsen
Deputy Chairman
Tom Eileng
Lone Hansen
Anders Hjulmand
Jesper Hjulmand
Ida Sofie Jensen
Bill-Owe Johansson
Lene Skole
Tina Snejbjerg
Mari Thjømøe
Carl-Viggo Östlund
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryq A/S | 19
Financial highlights
| DKKm | Q2 2016 | Q2 2015 | H1 2016 | H1 2015 | 2015 |
|---|---|---|---|---|---|
| NOK/DKK, average rate for the period | 79.91 | 87.41 | 79.09 | 85.98 | 83.52 |
| SEK/DKK, average rate for the period | 80.67 | 80.13 | 80.52 | 79.70 | 79.69 |
| Gross premium income | 4,379 | 4,550 | 8,689 | 9,001 | 17,977 |
| Gross claims | -2,823 | -3,858 | -5,681 | -7,062 | -13,562 |
| Total insurance operating costs | -649 | -681 | -1,291 | -1,366 | -2,720 |
| Profit/loss on gross business | 907 | 11 | 1,717 | 573 | 1,695 |
| Profit/loss on ceded business | -135 | 808 | -381 | 672 | 710 |
| Insurance technical interest, net of reinsurance | -2 | 6 | -4 | 9 | 18 |
| Technical result | 770 | 825 | 1,332 | 1,254 | 2,423 |
| Investment return after insurance technical interest | 181 | -84 | 198 | 177 | -22 |
| Other income and costs | -17 | -27 | -33 | -52 | -91 |
| Profit/loss before tax | 934 | 714 | 1,497 | 1,379 | 2,310 |
| Tax | -200 | -167 | -318 | -317 | -390 |
| Profit/loss, continuing business | 734 | 547 | 1,179 | 1,062 | 1,920 |
| Profit/loss on discontinued and divested business after tax | 0 | 33 | 0 | 43 | 49 |
| Profit/loss for the period | 734 | 580 | 1,179 | 1,105 | 1,969 |
| Other comprehensive income | |||||
| Other comprehensive income which cannot subsequently be reclassified as profit or loss | 16 | 65 | 17 | -136 | -16 |
| Other comprehensive income which can subsequently be reclassified as profit or loss | -2 | -8 | 5 | 9 | -24 |
| Other comprehensive income | 14 | 57 | 22 | -127 | -40 |
| Comprehensive income | 748 | 637 | 1,201 | 978 | 1,929 |
| Run-off gains/losses, net of reinsurance | 280 | 222 | 649 | 568 | 1,212 |
| Statement of financial position | |||||
| Total provisions for insurance contracts | 32,908 | 34,034 | 32,908 | 34,034 | 31,814 |
| Total reinsurers' share of provisions for insurance contracts | 2,732 | 2,963 | 2,732 | 2,963 | 3,176 |
| Total equity | 9,534 | 9,861 | 9,534 | 9,861 | 9,644 |
| Total assets | 51,967 | 53,129 | 51,967 | 53,129 | 51,281 |
| Key ratios | |||||
| Gross claims ratio | 64.5 | 84.8 | 65.4 | 78.5 | 75.4 |
| Net reinsurance ratio | 3.1 | -17.8 | 4.4 | -7.5 | -3.9 |
| Claims ratio, net of reinsurance | 67.6 | 67.0 | 69.8 | 71.0 | 71.5 |
| Gross expense ratio | 15.0 | 15.2 | 15.1 | 15.4 | 15.3 |
| Combined ratio | 82.6 | 82.2 | 84.9 | 86.4 | 86.8 |
| Gross expense ratio without adjustment* | 14.8 | 15.0 | 14.9 | 15.2 | 15.1 |
| Operating ratio | 82.4 | 81.9 | 84.7 | 86.1 | 86.5 |
*) The gross expense ratio without adjustment is calculated as the ratio of actual gross insurance operating costs to gross premium income. The adjustment, which is made pursuant to the Danish Financial Supervisory Authority's and the Danish Society of Financial Analysts' definitions of expense ratio and combined ratio, involves the addition of a calculated expense (rent) in respect of owner-occupied property based on a calculated market rent and the deduction of actual depreciation and operating costs on owner-occupied property.
Other key ratios are calculated in accordance with 'Recommendations & Financial Ratios 2015' issued by the Danish Society of Financial Analysts.
Contents - Financial statements
Interim report Q2 and H1 2016 | Tryg A/S
Income statement
| DKKm | H1 | H1 | ||
|---|---|---|---|---|
| 2016 | 2015 | 2015 | ||
| Notes | General insurance | |||
| Gross premiums written | 10,360 | 10,731 | 18,150 | |
| Ceded insurance premiums | -655 | -735 | -1,165 | |
| Change in premium provisions | -1,514 | -1,594 | 61 | |
| Change in reinsurers' share of premium provisions | 132 | 157 | 1 | |
| 2 | Premium income, net of reinsurance | 8,323 | 8,559 | 17,047 |
| 3 | Insurance technical interest, net of reinsurance | -4 | 9 | 18 |
| Claims paid | -6,750 | -6,781 | -13,095 | |
| Reinsurance cover received | 667 | 318 | 471 | |
| Change in claims provisions | 1,069 | -281 | -467 | |
| Change in the reinsurers' share of claims provisions | -578 | 883 | 1,301 | |
| 4 | Claims, net of reinsurance | -5,592 | -5,861 | -11,790 |
| Bonus and premium discounts | -157 | -136 | -234 | |
| Acquisition costs | -963 | -1,048 | -2,042 | |
| Administration expenses | -328 | -318 | -678 | |
| Acquisition costs and administration expenses | -1,291 | -1,366 | -2,720 | |
| Reinsurance commissions and profit participation from reinsurers | 53 | 49 | 102 | |
| Insurance operating costs, net of reinsurance | -1,238 | -1,317 | -2,618 | |
| 1 | Technical result | 1,332 | 1,254 | 2,423 |
| DKKm | H1 | H1 | ||
| --- | --- | --- | --- | --- |
| 2016 | 2015 | 2015 | ||
| Notes | Investment activities | |||
| Income from associates | 6 | 5 | 42 | |
| Income from investment property | 48 | 46 | 94 | |
| Interest income and dividends | 354 | 427 | 794 | |
| 5 | Value adjustments | -46 | -87 | -510 |
| Interest expenses | -49 | -55 | -95 | |
| Administration expenses in connection with investment activities | -35 | -35 | -88 | |
| Total investment return | 278 | 301 | 237 | |
| 3 | Return on insurance provisions | -80 | -124 | -259 |
| Total Investment return after insurance technical interest | 198 | 177 | -22 | |
| Other income | 53 | 41 | 81 | |
| Other costs | -86 | -93 | -172 | |
| Profit/loss before tax | 1,497 | 1,379 | 2,310 | |
| Tax | -318 | -317 | -390 | |
| Profit/loss on continuing business | 1,179 | 1,062 | 1,920 | |
| Profit/loss on discontinued and divested business | 0 | 43 | 49 | |
| Profit/loss for the period | 1,179 | 1,105 | 1,969 | |
| Earnings per share - continuing business | 4.18 | 3.69 | 6.74 | |
| Diluted earnings per share - continuing business | 4.18 | 3.69 | 6.73 | |
| Earnings per share | 4.18 | 3.84 | 6.91 | |
| Diluted earnings per share | 4.18 | 3.84 | 6.91 |
Contents - Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 21
Statement of comprehensive income
| H1 | H1 | ||
|---|---|---|---|
| DKKm | 2016 | 2015 | 2015 |
| Profit/loss for the period | 1,179 | 1,105 | 1,969 |
| Other comprehensive income | |||
| Other comprehensive income which cannot subsequently be reclassified as profit or loss | |||
| Adjustment to equity 1.1.2015 * | 0 | -175 | -175 |
| Change in equalisation reserve | 15 | 0 | 21 |
| Change in taxrates on security provisions | 0 | 0 | 141 |
| Revaluation of owner-occupied property | 2 | 0 | 4 |
| Tax on revaluation of owner-occupied property | 0 | 0 | 2 |
| Actuarial gains/losses on defined-benefit pension plans | 0 | 53 | -12 |
| Tax on actuarial gains/losses on defined-benefit pension plans | 0 | -14 | 3 |
| 17 | -136 | -16 | |
| Other comprehensive income which can subsequently be reclassified as profit or loss | |||
| Exchange rate adjustments of foreign entities | 35 | 66 | -89 |
| Hedging of currency risk in foreign entities | -38 | -74 | 86 |
| Tax on hedging of currency risk in foreign entities | 8 | 17 | -21 |
| 5 | 9 | -24 | |
| Total other comprehensive income | 22 | -127 | -40 |
| Comprehensive income | 1,201 | 978 | 1,929 |
*) New executive order from the Danish FSA on yield curves. Please refer to note 10 Accounting policies.
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 22
Statement of financial position
| DKKm | 30.06.2016 | 30.06.2015 | 31.12.2015 |
|---|---|---|---|
| Notes | |||
| Assets | |||
| Intangible assets | 1,028 | 1,010 | 1,038 |
| Operating equipment | 56 | 82 | 62 |
| Owner-occupied property | 1,155 | 1,166 | 1,144 |
| Assets under construction | 0 | 12 | 2 |
| Total property, plant and equipment | 1,211 | 1,260 | 1,208 |
| Investment property | 1,862 | 1,852 | 1,838 |
| Equity investments in associates | 236 | 227 | 229 |
| Total investments in associates | 236 | 227 | 229 |
| Equity investments | 101 | 147 | 138 |
| Unit trust units | 3,732 | 4,005 | 3,589 |
| Bonds | 35,528 | 37,295 | 35,705 |
| Deposits with credit institutions | 300 | 0 | 0 |
| Derivative financial instruments | 1,403 | 998 | 843 |
| Total other financial investment assets | 41,064 | 42,445 | 40,275 |
| Total investment assets | 43,162 | 44,524 | 42,342 |
| Reinsurers' share of premium provisions | 305 | 342 | 173 |
| Reinsurers' share of claims provisions | 2,427 | 2,621 | 3,003 |
| Total reinsurers' share of provisions for insurance contracts | 2,732 | 2,963 | 3,176 |
| Receivables from policyholders | 1,790 | 1,723 | 1,261 |
| Total receivables in connection with direct insurance contracts | 1,790 | 1,723 | 1,261 |
| Receivables from insurance enterprises | 311 | 168 | 199 |
| Other receivables | 539 | 225 | 871 |
| Total receivables | 2,640 | 2,116 | 2,331 |
| Current tax assets | 125 | 0 | 118 |
| Cash at bank and in hand | 586 | 678 | 471 |
| Total other assets | 711 | 678 | 589 |
| Interest and rent receivable | 162 | 208 | 281 |
| Other prepayments and accrued income | 321 | 370 | 316 |
| Total prepayments and accrued income | 483 | 578 | 597 |
| Total assets | 51,967 | 53,129 | 51,281 |
| DKKm | 30.06.2016 | 30.06.2015 | 31.12.2015 |
| --- | --- | --- | --- |
| Notes | |||
| Equity and liabilities | |||
| Equity | 9,534 | 9,861 | 9,644 |
| 6 Subordinated loan capital | 2,539 | 1,793 | 1,698 |
| Premium provisions | 6,999 | 7,397 | 5,571 |
| Claims provisions | 25,411 | 26,133 | 25,670 |
| Provisions for bonuses and premium discounts | 498 | 504 | 573 |
| Total provisions for insurance contracts | 32,908 | 34,034 | 31,814 |
| Pensions and similar liabilities | 241 | 265 | 264 |
| Deferred tax liability | 597 | 1,052 | 645 |
| Other provisions | 108 | 61 | 132 |
| Total provisions | 946 | 1,378 | 1,041 |
| Debt relating to direct insurance | 443 | 544 | 603 |
| Debt relating to reinsurance | 350 | 285 | 330 |
| Amounts owed to credit institutions | 290 | 483 | 64 |
| Debt relating to unsettled funds transactions and repos | 2,799 | 2,631 | 4,074 |
| Derivative financial instruments | 795 | 561 | 612 |
| Current tax liabilities | 314 | 306 | 357 |
| Other debt | 1,019 | 1,231 | 1,001 |
| Total debt | 6,010 | 6,041 | 7,041 |
| Accruals and deferred income | 30 | 22 | 43 |
| Total equity and liabilities | 51,967 | 53,129 | 51,281 |
7 Acquisition of activities
8 Related parties
9 Contingent liabilities
10 Accounting policies
Contents - Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 23
Statement of changes in equity
| DKKm | Share capital | Revaluation reserves | Reserve for exchange rate adjustment | Equalisation reserve | Other reserves | Retained earnings | Proposed dividend | Total |
|---|---|---|---|---|---|---|---|---|
| Equity at 31 December 2015 | 1,448 | 86 | -9 | 127 | 766 | 6,213 | 1,013 | 9,644 |
| H1 2016 | ||||||||
| Adjustment 1.1.2016 * | -127 | 127 | 0 | |||||
| Profit/loss for the period | 12 | 414 | 753 | 1,179 | ||||
| Other comprehensive income | 2 | 5 | 15 | 22 | ||||
| Total comprehensive income | 0 | 2 | 5 | -127 | 12 | 556 | 753 | 1,201 |
| Dividend paid | -1,013 | -1,013 | ||||||
| Dividend, treasury shares | 25 | 25 | ||||||
| Purchase and sale of treasury shares | -326 | -326 | ||||||
| Exercise of share options | 1 | 1 | ||||||
| Issue of share options and matching shares | 2 | 2 | ||||||
| Total changes in equity in H1 2016 | 0 | 2 | 5 | -127 | 12 | 258 | -260 | -110 |
| Equity at 30 June 2016 | 1,448 | 88 | -4 | 0 | 778 | 6,471 | 753 | 9,534 |
| *) A new executive order from the Danish FSA from 1 January 2016 has abolished the requirements of equalisation reserves in credit and guarantee insurance. The possible payment of dividend from Tryg Forsikring A/S to Tryg A/S is influenced by contingency fund provisions of DKK 1,732m (DKK 2,516m as at 31 December 2015). The contingency fund provisions can be used to cover losses in connection with the settlement of insurance provisions or otherwise for the benefit of the insured. | ||||||||
| Equity at 31 December 2014 | 1,492 | 80 | 15 | 106 | 848 | 6,847 | 1,731 | 11,119 |
| H1 2015 | ||||||||
| Adjustment 1.1.2015 ** | -175 | -175 | ||||||
| Profit/loss for the period | -40 | 399 | 746 | 1,105 | ||||
| Other comprehensive income | 9 | 39 | 48 | |||||
| Total comprehensive income | 0 | 0 | 9 | 0 | -40 | 263 | 746 | 978 |
| Dividend paid | -1,731 | -1,731 | ||||||
| Dividend, treasury shares | 65 | 65 | ||||||
| Purchase and sale of treasury shares | -588 | -588 | ||||||
| Exercise of share options | 14 | 14 | ||||||
| Issue of employee shares | 2 | 2 | ||||||
| Issue of share options and matching shares | 2 | 2 | ||||||
| Total changes in equity in H1 2015 | 0 | 0 | 9 | 0 | -40 | -242 | -985 | -1,258 |
| Equity at 30 June 2015 | 1,492 | 80 | 24 | 106 | 808 | 6,605 | 746 | 9,861 |
**) New executive order from the Danish FSA on yield curves. Please refer to note 10 Accounting policies.
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 24
Statement of changes in equity
| DKKm | Share capital | Revaluation reserves | Reserve for exchange rate adjustment | Equalisation reserve | Other reserves | Retained earnings | Proposed dividend | Total |
|---|---|---|---|---|---|---|---|---|
| Equity at 31 December 2014 | 1,492 | 80 | 15 | 106 | 848 | 6,847 | 1,731 | 11,119 |
| 2015 | ||||||||
| Adjustment 1.1.2015 ** | -175 | -175 | ||||||
| Profit/loss for the year | 22 | -104 | 292 | 1,759 | 1,969 | |||
| Other comprehensive income | 6 | -24 | -1 | 22 | 132 | 135 | ||
| Total comprehensive income | 0 | 6 | -24 | 21 | -82 | 249 | 1,759 | 1,929 |
| Nullification of treasury shares | -44 | 44 | 0 | |||||
| Dividend paid | -2,477 | -2,477 | ||||||
| Dividend, treasury shares | 97 | 97 | ||||||
| Purchase and sale of treasury shares | -1,044 | -1,044 | ||||||
| Exercise of share options | 13 | 13 | ||||||
| Issue of employee shares | 2 | 2 | ||||||
| Issue of share options and matching shares | 5 | 5 | ||||||
| Total changes in equity in 2015 | -44 | 6 | -24 | 21 | -82 | -634 | -718 | -1,475 |
| Equity at 31 December 2015 | 1,448 | 86 | -9 | 127 | 766 | 6,213 | 1,013 | 9,644 |
**) New executive order from the Danish FSA on yield curves. Please refer to note 10 Accounting policies.
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 25
Cash flow statement
| H1 | H1 | ||
|---|---|---|---|
| DKKm | 2016 | 2015 | 2015 |
| Cash from operating activities | |||
| Premiums | 9,479 | 9,898 | 17,721 |
| Claims | -6,662 | -6,852 | -13,040 |
| Ceded business | -15 | -184 | -412 |
| Costs | -1,290 | -1,379 | -2,771 |
| Change in other debt and other amounts receivable | -92 | -233 | -158 |
| Cash flow from insurance activities | 1,420 | 1,250 | 1,340 |
| Interest income | 467 | 530 | 807 |
| Interest expenses | -50 | -55 | -95 |
| Dividend received | 19 | 40 | 47 |
| Taxes | -261 | -210 | -765 |
| Other income and costs | -33 | -52 | -91 |
| Cash from operating activities, continuing business | 1,562 | 1,503 | 1,243 |
| Cash from operating activities, discontinued and divested business | 0 | -38 | -32 |
| Total cash flow from operating activities | 1,562 | 1,465 | 1,211 |
| Investments | |||
| Acquisition and refurbishment of real property | -14 | -13 | -46 |
| Sale of real property | 0 | 0 | 10 |
| Acquisition and sale of equity investments and unit trust units (net) | -43 | 246 | 480 |
| Purchase/sale of bonds (net) | -758 | -223 | 1,070 |
| Deposits with credit institutions | -300 | 660 | 641 |
| Purchase/sale of operating equipment (net) | -5 | 13 | 0 |
| Hedging of currency risk | -38 | -74 | 86 |
| Investments, continuing business | -1,158 | 609 | 2,241 |
| Investments, discontinued and divested business | 0 | -37 | -37 |
| Total investments | -1,158 | 572 | 2,204 |
| H1 | H1 | ||
| --- | --- | --- | --- |
| DKKm | 2016 | 2015 | 2015 |
| Financing | |||
| Exercise of share options/purchase of treasury shares (net) | -325 | -574 | -1,031 |
| Subordinated loan capital | 800 | 0 | 12 |
| Dividend paid | -988 | -1,666 | -2,380 |
| Change in amounts owed to credit institutions | 227 | 367 | -53 |
| Financing, continuing business | -286 | -1,873 | -3,452 |
| Total financing | -286 | -1,873 | -3,452 |
| Change in cash and cash equivalents, net | 118 | 164 | -37 |
| Exchange rate adjustment of cash and cash equivalents beginning of year | -2 | 9 | 3 |
| Change in cash and cash equivalents, gross | 116 | 173 | -34 |
| Cash and cash equivalents, beginning of year | 470 | 505 | 505 |
| Cash and cash equivalents, end of period | 586 | 678 | 471 |
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 26
Notes
| DKKm | Private | Commercial | Corporate | Sweden | Other | Group |
|---|---|---|---|---|---|---|
| 1 Operating segments | ||||||
| H1 2016 | ||||||
| Gross premium income | 4,285 | 1,944 | 1,841 | 627 | -8 | 8,689 |
| Gross claims | -3,002 | -1,173 | -1,066 | -439 | -1 | -5,681 |
| Gross operating expenses | -617 | -341 | -207 | -126 | -1,291 | |
| Profit/loss on ceded business | -73 | -43 | -273 | -1 | 9 | -381 |
| Insurance technical interest, net of reinsurance | -2 | 0 | 0 | -2 | -4 | |
| Technical result | 591 | 387 | 295 | 59 | 0 | 1,332 |
| Other items | -153 | |||||
| Profit | 1,179 | |||||
| Run-off gains/losses, net of reinsurance | 143 | 142 | 285 | 79 | 649 | |
| Intangible assets | 31 | 577 | 420 | 1,028 | ||
| Equity investments in associates | 236 | 236 | ||||
| Reinsurers' share of premium provisions | 53 | 52 | 199 | 1 | 305 | |
| Reinsurers' share of claims provisions | 71 | 374 | 1,951 | 31 | 2,427 | |
| Other assets | 47,971 | 47,971 | ||||
| Total assets | 51,967 | |||||
| Premium provisions | 2,700 | 1,755 | 1,672 | 872 | 6,999 | |
| Claims provisions | 5,737 | 6,804 | 11,209 | 1,661 | 25,411 | |
| Provisions for bonuses and premium discounts | 399 | 45 | 52 | 2 | 498 | |
| Other liabilities | 9,525 | 9,525 | ||||
| Total liabilities | 42,433 |
Amounts relating to eliminations are included under 'Other'. Other assets and liabilities are managed at Group level and are not allocated to the individual segments but are included under 'Other'.
Costs are allocated according to specific keys, which are believed to provide the best estimate of assessed resource consumption.
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 27
Notes
| DKKm | Private | Commercial | Corporate | Sweden | Other | Group |
|---|---|---|---|---|---|---|
| 1 Operating segments | ||||||
| H1 2015 | ||||||
| Gross premium income | 4,420 | 2,000 | 1,961 | 631 | -11 | 9,001 |
| Gross claims | -3,087 | -1,220 | -2,347 | -417 | 9 | -7,062 |
| Gross operating expenses | -675 | -346 | -224 | -121 | -1,366 | |
| Profit/loss on ceded business | -47 | -61 | 776 | 2 | 2 | 672 |
| Insurance technical interest, net of reinsurance | 4 | 2 | 3 | 0 | 9 | |
| Technical result | 615 | 375 | 169 | 95 | 0 | 1,254 |
| Other items | -149 | |||||
| Profit | 1,105 | |||||
| Run-off gains/losses, net of reinsurance | 177 | 207 | 112 | 72 | 568 | |
| Intangible assets | 36 | 604 | 370 | 1,010 | ||
| Equity investments in associates | 227 | 227 | ||||
| Reinsurers' share of premium provisions | 58 | 62 | 221 | 1 | 342 | |
| Reinsurers' share of claims provisions | 151 | 297 | 2,132 | 41 | 2,621 | |
| Other assets | 48,929 | 48,929 | ||||
| Total assets | 53,129 | |||||
| Premium provisions | 2,852 | 1,821 | 1,836 | 888 | 7,397 | |
| Claims provisions | 6,026 | 6,651 | 11,710 | 1,746 | 26,133 | |
| Provisions for bonuses and premium discounts | 406 | 34 | 52 | 12 | 504 | |
| Other liabilities | 9,234 | 9,234 | ||||
| Total liabilities | 43,268 |
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 28
Notes
| DKKm | Private | Commercial | Corporate | Sweden | Other * | Group |
|---|---|---|---|---|---|---|
| 1 Operating segments | ||||||
| 2015 | ||||||
| Gross premium income | 8,803 | 3,992 | 3,894 | 1,317 | -29 | 17,977 |
| Gross claims | -6,074 | -2,612 | -3,987 | -852 | -37 | -13,562 |
| Gross operating expenses | -1,291 | -683 | -420 | -246 | -80 | -2,720 |
| Profit/loss on ceded business | -148 | -44 | 877 | -1 | 26 | 710 |
| Insurance technical interest, net of reinsurance | 8 | 5 | 5 | 0 | 18 | |
| Technical result | 1,298 | 658 | 369 | 218 | -120 | 2,423 |
| Other items | -454 | |||||
| Profit | 1,969 | |||||
| Run-off gains/losses, net of reinsurance | 324 | 388 | 351 | 149 | 1,212 | |
| Intangible assets | 33 | 597 | 408 | 1,038 | ||
| Equity investments in associates | 229 | 229 | ||||
| Reinsurers' share of premium provisions | 17 | 16 | 140 | 0 | 173 | |
| Reinsurers' share of claims provisions | 141 | 408 | 2,422 | 32 | 3,003 | |
| Other assets | 46,838 | 46,838 | ||||
| Total assets | 51,281 | |||||
| Premium provisions | 2,342 | 1,318 | 1,062 | 849 | 5,571 | |
| Claims provisions | 5,827 | 6,688 | 11,505 | 1,650 | 25,670 | |
| Provisions for bonuses and premium discounts | 457 | 54 | 50 | 12 | 573 | |
| Other liabilities | 9,823 | 9,823 | ||||
| Total liabilities | 41,637 |
*) In 2015 costs and claims were negatively effected by DKK 80m and DKK 40m respectively due to provisioning for the efficiency programme.
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 29
Notes
| DKKm | Q2 2016 | Q2 2015 | H1 2016 | H1 2015 | 2015 |
|---|---|---|---|---|---|
| 1 Geographical segments | |||||
| Danish general insurance * | |||||
| Gross premium income | 2,337 | 2,299 | 4,671 | 4,630 | 9,346 |
| Technical result | 393 | 329 | 780 | 633 | 1,371 |
| Run-off gains/losses, net of reinsurance | 44 | 0 | 249 | 231 | 512 |
| Key ratios | |||||
| Gross claims ratio | 66.1 | 107.1 | 65.2 | 88.0 | 80.5 |
| Net reinsurance ratio | 2.9 | -35.8 | 4.2 | -16.2 | -9.2 |
| Claims ratio, net of reinsurance | 69.0 | 71.3 | 69.4 | 71.8 | 71.3 |
| Gross expense ratio | 14.0 | 14.4 | 13.7 | 14.4 | 13.9 |
| Combined ratio | 83.0 | 85.7 | 83.1 | 86.2 | 85.2 |
| Number of full-time employees, end of period | 1,819 | 1,939 | 1,819 | 1,939 | 1,859 |
| Norwegian general insurance | |||||
| Gross premium income | 1,569 | 1,777 | 3,119 | 3,468 | 6,766 |
| Technical result | 356 | 403 | 507 | 458 | 844 |
| Run-off gains/losses, net of reinsurance | 192 | 171 | 326 | 229 | 492 |
| Key ratios | |||||
| Gross claims ratio | 58.8 | 62.3 | 63.4 | 69.7 | 70.9 |
| Net reinsurance ratio | 3.8 | 0.3 | 5.2 | 2.0 | 2.1 |
| Claims ratio, net of reinsurance | 62.6 | 62.6 | 68.6 | 71.7 | 73.0 |
| Gross expense ratio | 14.9 | 15.0 | 15.4 | 15.5 | 14.9 |
| Combined ratio | 77.5 | 77.6 | 84.0 | 87.2 | 87.9 |
| Number of full-time employees, end of period | 1,098 | 1,164 | 1,098 | 1,164 | 1,113 |
*) Comprises Danish general insurance and Finnish guarantee insurance.
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 30
Notes
| DKKm | Q2 2016 | Q2 2015 | H1 2016 | H1 2015 | 2015 |
|---|---|---|---|---|---|
| 1 Geographical segments | |||||
| Swedish general insurance | |||||
| Gross premium income | 478 | 482 | 907 | 914 | 1,894 |
| Technical result | 21 | 93 | 45 | 163 | 328 |
| Run-off gains/losses, net of reinsurance | 44 | 51 | 74 | 108 | 208 |
| Key ratios | |||||
| Gross claims ratio | 74.1 | 61.4 | 72.3 | 63.2 | 63.5 |
| Net reinsurance ratio | 2.9 | 2.1 | 3.5 | 1.1 | 1.7 |
| Claims ratio, net of reinsurance | 77.0 | 63.5 | 75.8 | 64.3 | 65.2 |
| Gross expense ratio | 18.2 | 17.2 | 18.9 | 17.8 | 17.5 |
| Combined ratio | 95.2 | 80.7 | 94.7 | 82.1 | 82.7 |
| Number of full-time employees, end of period | 382 | 392 | 382 | 392 | 387 |
| Other** | |||||
| Gross premium income | -5 | -8 | -8 | -11 | -29 |
| Technical result | 0 | 0 | 0 | 0 | -120 |
| Tryg | |||||
| Gross premium income | 4,379 | 4,550 | 8,689 | 9,001 | 17,977 |
| Technical result | 770 | 825 | 1,332 | 1,254 | 2,423 |
| Investment return activities | 181 | -84 | 198 | 177 | -22 |
| Other income and costs | -17 | -27 | -33 | -52 | -91 |
| Profit/loss before tax | 934 | 714 | 1,497 | 1,379 | 2,310 |
| Run-off gains/losses, net of reinsurance | 280 | 222 | 649 | 568 | 1,212 |
| Key ratios | |||||
| Gross claims ratio | 64.5 | 84.8 | 65.4 | 78.5 | 75.4 |
| Net reinsurance ratio | 3.1 | -17.8 | 4.4 | -7.5 | -3.9 |
| Claims ratio, net of reinsurance | 67.6 | 67.0 | 69.8 | 71.0 | 71.5 |
| Gross expense ratio*** | 15.0 | 15.2 | 15.1 | 15.4 | 15.3 |
| Combined ratio | 82.6 | 82.2 | 84.9 | 86.4 | 86.8 |
| Number of full-time employees, end of period | 3,299 | 3,495 | 3,299 | 3,495 | 3,359 |
**) Amounts relating to eliminations are included under 'Other'.
*** Adjustment of gross expense ratio included only in 'Tryg'.
*** In H2 2015 costs and claims were negatively effected by DKK 80m and DKK 40m respectively due to provisioning for the efficiency programme.
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 31
Notes
| DKKm | H1 2016 | H1 2015 | 2015 |
|---|---|---|---|
| 2 Premium income, net of reinsurance | |||
| Direct insurance | 8,820 | 9,116 | 18,166 |
| Indirect insurance | 24 | 22 | 44 |
| 8,844 | 9,138 | 18,210 | |
| Unexpired risk provision | 2 | -1 | 1 |
| 8,846 | 9,137 | 18,211 | |
| Ceded direct insurance | -513 | -547 | -1,103 |
| Ceded indirect insurance | -10 | -31 | -61 |
| 8,323 | 8,559 | 17,047 | |
| 3 Insurance technical interest, net of reinsurance | |||
| Return on insurance provisions | 80 | 124 | 259 |
| Discounting transferred from claims provisions | -84 | -115 | -241 |
| -4 | 9 | 18 | |
| 4 Claims, net of reinsurance | |||
| Claims | -6,286 | -7,754 | -15,063 |
| Run-off gains/losses, gross | 605 | 692 | 1,500 |
| -5,681 | -7,062 | -13,563 | |
| Reinsurance cover received | 45 | 1,325 | 2,061 |
| Run-off gains/losses, reinsurers' share | 44 | -124 | -288 |
| -5,592 | -5,861 | -11,790 | |
| DKKm | H1 2016 | H1 2015 | 2015 |
| --- | --- | --- | --- |
| 5 Value adjustments | |||
| Value adjustments concerning financial assets or liabilities at fair value with value adjustment in the income statement: | |||
| Equity investments | 24 | 15 | 13 |
| Unit trust units | 53 | 227 | 57 |
| Share derivatives | -32 | 52 | 14 |
| Bonds | 68 | -358 | -608 |
| Interest derivatives | 368 | -137 | -42 |
| Other loans | 4 | 0 | 0 |
| 485 | -201 | -566 | |
| Value adjustments concerning assets or liabilities that cannot be attributed to IAS 39: | |||
| Investment property | 0 | 1 | 17 |
| Discounting | -498 | 180 | 103 |
| Other statement of financial position items | -33 | -67 | -64 |
| -531 | 114 | 56 | |
| -46 | -87 | -510 | |
| 6 Subordinated loan capital | |||
| In Q2 2016 Tryg Forsikring A/S has entered into an agreement to issue Solvency II compliant Tier 2 capital in the form of a subordinated callable bond issue of SEK 1bn (DKK 789m). The bond issue has a maturity of 30 years. The interest rate is 3 months STIBOR plus a margin of 2.75% during the first 10 years. The margin after 10 years is 3.75%. After 5 years Tryg Forsikring A/S has the option to redeem the bond issue at par. | |||
| 7 Acquisition of activities | |||
| In august 2015 Tryg and Skandia signed an agreement whereby Tryg acquires Skandia's activities within child and adult accident insurance and integrates them into its Swedish business, Moderna Forsakringar. The transaction is expected to be approved by the Danish FSA and implemented in H2 2016. The acquisition has no effect on the Financial statement for H1 2016. |
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 32
Notes
8 Related parties
In H1 2016 Tryg Forsikring A/S paid Tryg A/S DKK 1,450m and Tryg A/S paid TryghedsGruppen smba DKK 593m in dividends (in H1 2015 Tryg Forsikring A/S paid Tryg A/S DKK 2,400m and Tryg A/S paid TryghedsGruppen smba DKK 1,001m in dividends).
There have been no other material transactions with related parties.
9 Contingent liabilities
In May 2016, pursuant to the governing Norwegian law on disputes, Tryg Forsikring A/S has received notice of an action from Finansforbundet in Norway (the Finance Sector Union of Norway) on behalf of a group of pensioners. According to Tryg's preliminary calculations, the claim will not exceed a maximum of approximately DKK 0.3bn after tax for the persons affected by the adjustment. Tryg does not agree that the adjustment was wrongful. Consequently, Tryg expects an action to be resolved in court and does not expect a ruling to be made for the next 1.5 - 2 years.
In addition, companies in the Tryg Group are party to a number of other disputes in Denmark, Norway and Sweden, which management believes will not affect the Group's financial position significantly beyond the obligations recognized in the statement of financial position at 30 June 2016.
10 Accounting policies
Tryg's interim report for H1 2016 report is presented in accordance with IAS 34 Interim Financial Reporting and the requirements of the NASDAQ Copenhagen for the presentation of financial statements of listed companies.
The interim report of the parent company has been prepared in accordance with the executive order issued by the Danish FSA's regulations on financial reports for insurance companies and transverse pension funds.
The application of IAS 34 means that the report is limited relative to the presentation of a full annual report and that the valuation principles are in accordance with International Financial Reporting Standards (IFRS).
10 Accounting policies (continued)
Change in accounting policies
Tryg has implemented the amendments which prescribes applying a new yield curve from the Executive order on financial reports by insurance companies and lateral pension funds issued by the Danish FSA from 1 January 2016. The executive order prescribes a change from applying a yield curve issued by the Danish Financial Supervisory Authority to applying a new yield curve published by EIOPA.
For Tryg, this means applying a yield curve at a lower level. The comparative figures for 2015 are restated accordingly. Figures for previous years have not been restated as this is impracticable due to the non existence of the new yield curve published by EIOPA before 01.01.2015. Q1 2015 and Q2 2015 are only affected with the changes as of 01.01.2015 regarding equity and insurance provisions due to insignificant changes to the income statement.
The comparative figures have been restated for 2015 with the following amounts:
| Income statement | 1H 2015 | 2015 |
|---|---|---|
| Total Investment return after insurance technical interest | 0 | -17 |
| Tax | 0 | 5 |
| Profit and loss for the period | 0 | -12 |
| Statement of financial position | 1.1.2015 | 30.06.15 |
| Equity | -175 | -175 |
| Insurance provisions | 226 | 226 |
| Deferred tax liabilities | -51 | -51 |
It is Tryg's assessment that the amendments to the Executive Order from 2016 can be accommodated within IFRS. Except as noted above, the accounting policies have been applied consistently with last year. For a full description of the accounting policies, please refer to the annual accounts of the Tryg Group 2015.
Changes in accounting estimates
There have been no changes to the accounting estimates in H1 2016.
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 33
Quarterly outline
| DKKm | Q2 2016 | Q1 2016 | Q4 2015 | Q3 2015 | Q2 2015 | Q1 2015 | Q4 2014 | Q3 2014 | Q2 2014 |
|---|---|---|---|---|---|---|---|---|---|
| Private | |||||||||
| Gross premium income | 2,148 | 2,137 | 2,172 | 2,211 | 2,226 | 2,194 | 2,249 | 2,289 | 2,275 |
| Technical result | 393 | 198 | 285 | 398 | 434 | 181 | 400 | 445 | 494 |
| Key ratios | |||||||||
| Gross claims ratio | 65.9 | 74.2 | 71.3 | 65.1 | 63.3 | 76.5 | 65.3 | 64.6 | 69.0 |
| Net reinsurance ratio | 1.2 | 2.2 | 2.3 | 2.3 | 2.1 | 0.0 | 2.1 | 1.1 | -2.6 |
| Claims ratio, net of reinsurance | 67.1 | 76.4 | 73.6 | 67.4 | 65.4 | 76.5 | 67.4 | 65.7 | 66.4 |
| Gross expense ratio | 14.5 | 14.3 | 13.4 | 14.7 | 15.3 | 15.3 | 15.0 | 15.1 | 12.4 |
| Combined ratio | 81.6 | 90.7 | 87.0 | 82.1 | 80.7 | 91.8 | 82.4 | 80.8 | 78.8 |
| Combined ratio exclusive of run-off | 84.9 | 94.1 | 89.3 | 86.5 | 83.7 | 96.8 | 84.5 | 85.3 | 82.4 |
| Commercial | |||||||||
| Gross premium income | 977 | 967 | 970 | 1,022 | 997 | 1,003 | 1,050 | 1,045 | 1,053 |
| Technical result | 172 | 215 | 147 | 136 | 220 | 155 | 270 | 188 | 224 |
| Key ratios | |||||||||
| Gross claims ratio | 64.1 | 56.6 | 62.3 | 77.1 | 55.7 | 66.3 | 55.2 | 63.9 | 72.1 |
| Net reinsurance ratio | 0.7 | 3.7 | 5.5 | -6.8 | 5.2 | 0.9 | 3.7 | 0.9 | -5.6 |
| Claims ratio, net of reinsurance | 64.8 | 60.3 | 67.8 | 70.3 | 60.9 | 67.2 | 58.9 | 64.8 | 66.5 |
| Gross expense ratio | 17.6 | 17.5 | 17.2 | 16.6 | 17.2 | 17.4 | 15.6 | 17.5 | 12.6 |
| Combined ratio | 82.4 | 77.8 | 85.0 | 86.9 | 78.1 | 84.6 | 74.5 | 82.3 | 79.1 |
| Combined ratio exclusive of run-off | 84.7 | 90.2 | 91.3 | 98.6 | 84.5 | 98.9 | 86.5 | 92.1 | 81.9 |
| Corporate | |||||||||
| Gross premium income | 921 | 920 | 949 | 984 | 993 | 968 | 1,015 | 999 | 1,030 |
| Technical result | 156 | 139 | 5 | 195 | 99 | 70 | 98 | 130 | 180 |
| Key ratios | |||||||||
| Gross claims ratio | 60.6 | 55.2 | 69.2 | 99.9 | 170.5 | 67.6 | 67.2 | 63.0 | 73.3 |
| Net reinsurance ratio | 11.6 | 18.0 | 20.5 | -30.1 | -91.2 | 13.4 | 12.6 | 13.0 | 0.1 |
| Claims ratio, net of reinsurance | 72.2 | 73.2 | 89.7 | 69.8 | 79.3 | 81.0 | 79.8 | 76.0 | 73.4 |
| Gross expense ratio | 10.9 | 11.6 | 9.7 | 10.6 | 11.0 | 11.9 | 10.6 | 11.5 | 9.5 |
| Combined ratio | 83.1 | 84.8 | 99.4 | 80.4 | 90.3 | 92.9 | 90.4 | 87.5 | 82.9 |
| Combined ratio exclusive of run-off | 98.0 | 100.9 | 106.2 | 98.1 | 94.5 | 100.1 | 106.4 | 94.9 | 86.8 |
A further detailed version of the presentation can be downloaded from
tryq.com/uk=investor>Downloads>tables
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryq A/S | 34
Quarterly outline
| DKKm | Q2 2016 | Q1 2016 | Q4 2015 | Q3 2015 | Q2 2015 | Q1 2015 | Q4 2014 | Q3 2014 | Q2 2014 |
|---|---|---|---|---|---|---|---|---|---|
| Sweden | |||||||||
| Gross premium income | 338 | 289 | 313 | 373 | 342 | 289 | 338 | 386 | 358 |
| Technical result | 49 | 10 | 85 | 38 | 72 | 23 | 7 | 30 | 43 |
| Key ratios | |||||||||
| Gross claims ratio | 65.7 | 75.1 | 51.8 | 73.2 | 61.1 | 72.0 | 74.6 | 76.2 | 69.3 |
| Net reinsurance ratio | 0.3 | 0.0 | 0.3 | 0.5 | 0.0 | -0.7 | 1.5 | 0.8 | -0.3 |
| Claims ratio, net of reinsurance | 66.0 | 75.1 | 52.1 | 73.7 | 61.1 | 71.3 | 76.1 | 77.0 | 69.0 |
| Gross expense ratio | 19.2 | 21.1 | 21.1 | 15.8 | 17.8 | 20.8 | 22.2 | 15.5 | 19.6 |
| Combined ratio | 85.2 | 96.2 | 73.2 | 89.5 | 78.9 | 92.1 | 98.3 | 92.5 | 88.6 |
| Combined ratio exclusive of run-off | 100.3 | 105.9 | 94.3 | 92.4 | 93.2 | 100.1 | 99.2 | 97.7 | 91.7 |
| Other* | |||||||||
| Gross premium income | -5 | -3 | -11 | -7 | -8 | -3 | -6 | -7 | -5 |
| Technical result | 0 | 0 | 0 | -120 | 0 | 0 | 0 | 0 | 0 |
| Tryg | |||||||||
| Gross premium income | 4,379 | 4,310 | 4,393 | 4,583 | 4,550 | 4,451 | 4,646 | 4,712 | 4,711 |
| Technical result | 770 | 562 | 522 | 647 | 825 | 429 | 775 | 793 | 941 |
| Investment return | 181 | 17 | 242 | -441 | -84 | 261 | 13 | -1 | 259 |
| Profit/loss before tax | 934 | 563 | 745 | 186 | 714 | 665 | 768 | 782 | 1,150 |
| Profit/loss | 734 | 445 | 754 | 110 | 580 | 525 | 640 | 593 | 869 |
| Key ratios | |||||||||
| Gross claims ratio | 64.5 | 66.3 | 68.0 | 76.6 | 84.8 | 72.0 | 64.1 | 64.9 | 70.7 |
| Net reinsurance ratio | 3.1 | 5.7 | 6.2 | -6.8 | -17.8 | 3.1 | 4.7 | 3.7 | -2.6 |
| Claims ratio, net of reinsurance | 67.6 | 72.0 | 74.2 | 69.8 | 67.0 | 75.1 | 68.8 | 68.6 | 68.1 |
| Gross expense ratio | 15.0 | 15.1 | 14.2 | 16.3 | 15.2 | 15.6 | 14.9 | 15.1 | 12.6 |
| Combined ratio | 82.6 | 87.1 | 88.4 | 86.1 | 82.2 | 90.7 | 83.7 | 83.7 | 80.7 |
| Combined ratio exclusive of run-off | 89.0 | 95.7 | 93.9 | 94.9 | 87.1 | 98.5 | 91.0 | 90.0 | 84.1 |
*) Amounts relating to eliminations are included under 'Other'
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 35
Income statement for Tryg A/S (parent company)
| DKKm | H1 2016 | H1 2015 | 2015 | |
|---|---|---|---|---|
| Notes | Investment activities | |||
| Income from subsidiaries | 1,211 | 1,131 | 2,032 | |
| Interest expenses | 0 | 0 | 1 | |
| Investment management charges | -4 | -3 | -7 | |
| Total return on investment activities | 1,207 | 1,128 | 2,026 | |
| Other expenses | -36 | -31 | -75 | |
| Profit before tax | 1,171 | 1,097 | 1,951 | |
| Tax | 8 | 8 | 18 | |
| Profit on continuing business | 1,179 | 1,105 | 1,969 | |
| Profit for the period | 1,179 | 1,105 | 1,969 | |
| DKKm | H1 2016 | H1 2015 | 2015 | |
| --- | --- | --- | --- | |
| Statement of comprehensive income | ||||
| Profit/loss for the period | 1,179 | 1,105 | 1,969 | |
| Other comprehensive income | ||||
| Other comprehensive income which cannot subsequently be reclassified as profit or loss | ||||
| Adjustment to equity 1.1.2015 * | 0 | -175 | -175 | |
| Change in equalisation provision and other provisions | 0 | 0 | 21 | |
| Change in taxes on security provisions | 0 | 0 | 141 | |
| Revaluation of owner-occupied property | 2 | 0 | 4 | |
| Tax on revaluation of owner-occupied property | 0 | 0 | 2 | |
| Actuarial gains/losses on defined-benefit pension plans | 0 | 53 | -12 | |
| Tax on actuarial gains/losses on defined-benefit pension plans | 0 | -14 | 3 | |
| 2 | -136 | -16 | ||
| Other comprehensive income which can subsequently be reclassified as profit or loss | ||||
| Exchange rate adjustments of foreign entities | 35 | 66 | -89 | |
| Hedging of currency risk in foreign entities | -38 | -74 | 86 | |
| Tax on hedging of currency risk in foreign entities | 8 | 17 | -21 | |
| 5 | 9 | -24 | ||
| Total other comprehensive income | 7 | -127 | -40 | |
| Comprehensive income | 1,186 | 978 | 1,929 |
*) New executive order from the Danish FSA on yield curves. please refer to note 10 in Tryg Group.
Contents – Financial statements
Interim report Q2 and H1 2016 | Tryg A/S | 36
Statement of financial position (parent company)
| DKKm | 30.06.2016 | 30.06.2015 | 31.12.2015 | |
|---|---|---|---|---|
| Notes | Assets | |||
| Investments in subsidiaries | 9,903 | 10,447 | 10,135 | |
| Total investments in subsidiaries | 9,903 | 10,447 | 10,135 | |
| Total investment assets | 9,903 | 10,447 | 10,135 | |
| Other receivables | 1 | 0 | 0 | |
| Total receivables | 1 | 0 | 0 | |
| Current tax assets | 26 | 22 | 18 | |
| Cash in hand and at bank | 0 | 55 | 1 | |
| Total other assets | 26 | 77 | 19 | |
| Total assets | 9,930 | 10,524 | 10,154 | |
| Liabilities | ||||
| Share capital | 1,448 | 1,492 | 1,448 | |
| Revaluation reserves | 2,916 | 3,460 | 3,148 | |
| Total reserves | 2,916 | 3,460 | 3,148 | |
| Proposed dividends | 753 | 746 | 1,013 | |
| Retained earnings | 4,417 | 4,178 | 4,050 | |
| Shareholders' equity | 9,534 | 9,876 | 9,659 | |
| Debt to credit institutions | 0 | 54 | 0 | |
| Debt to subsidiaries | 388 | 588 | 487 | |
| Other debt | 8 | 6 | 8 | |
| Total debt | 396 | 648 | 495 | |
| Total liabilities and equity | 9,930 | 10,524 | 10,154 | |
| DKKm | H1 2016 | H1 2015 | 2015 | |
| --- | --- | --- | --- | |
| 1 | Related parties | |||
| Please refer to note 8 in Tryq Group | ||||
| 2 | Contingent liabilities | |||
| Please refer to note 9 in Tryq Group | ||||
| 3 | Accounting policies | |||
| Please refer to note 10 in Tryq Group | ||||
| The executive order on application of international financial reporting standards for companies subject to the Danish Financial Business Act issued by the Danish FSA requires disclosure of differences between the format of the annual report under international financial reporting standards and the rules issued by the Danish FSA. The following is a reconciliation of differences in the profit and equity. | ||||
| Reconciliation of differences in the profit and the shareholders' equity | ||||
| Profit reconciliation | ||||
| Profit - IFRS | 1,179 | 1,105 | ||
| Change in the period in deferred tax provisions for contingency funds | 0 | 0 | ||
| Profit - Danish FSA executive order | 1,179 | 1,105 | ||
| 30.06.2016 | 30.06.2015 | |||
| 31.12.2015 | ||||
| Equity reconciliation | ||||
| Shareholders' equity - IFRS | 9,534 | 9,861 | ||
| Deferred tax provisions for contingency funds | 15 | 15 | ||
| Change in the period in deferred tax provisions for contingency funds | -15 | 0 | ||
| Equity - Danish FSA executive order | 9,534 | 9,876 |
Contents - Financial statements
Interim report Q2 and H1 2016 | Tryq A/S | 37
Disclaimer
Certain statements in this report are based on the beliefs of our management as well as assumptions made by and information currently available to management. Statements regarding Tryg's future operating results, financial position, cash flows, business strategy, plans and future objectives other than statements of historical fact can generally be identified by the use of words such as 'targets', 'believes', 'expects', 'aims', 'intends', 'plans', 'seeks', 'will', 'may', 'anticipates', 'would', 'could', 'continues' or similar expressions.
A number of different factors may cause the actual performance to deviate significantly from the forward-looking statements in this report, including but not limited to general economic developments, changes in the competitive environment, developments in the financial markets, extraordinary events such as natural disasters or terrorist attacks, changes in legislation or case law and reinsurance. Should one or more of these risks or uncertainties materialise, or should any underlying assumptions prove to be incorrect, Tryg's actual financial condition or results of operations could materially differ from that described herein as anticipated, believed, estimated or expected. Tryg is not under any duty to update any of the forward-looking statements or to conform such statements to actual results, except as may be required by law. Read more in the chapter Capital and risk management in the annual report on page 24-25, and in Note 1 on page 46, for a description of some of the factors which may affect the Group's performance or the insurance industry.

Contents - Management's review
Internis report Q2 and H1 2016 | Tryg A/S