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Tryg Annual Report 2015

Jan 29, 2016

3389_rns_2016-01-29_24df6df8-d39a-40fc-b4e5-2455ba89ed50.pdf

Annual Report

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Annual report 2015

Tryg Forsikring A/S
(CVR-no. 24260666)


Tryg Forsikring, Annual report 2015, page 2

Contents

Company details...3
Management's review...4
Statement by the Supervisory Board and the Executive Management...36
Independent auditor's report...37

Tryg Forsikring Group

Financial highlights...39
Income statement...40
Statement of financial position...41
Statement of changes in equity...43
Statement of cash flow...44
Notes...45

Tryg Forsikring A/S (parent company)

Income statement...88
Statement of financial position...89
Statement of changes in equity...91
Notes...92

Organisation chart...104
Glossary...105
Disclaimer...106


Company details

Supervisory Board

Jørgen Huno Rasmussen, chairman
Torben Nielsen, deputy chairman
Carl-Viggo Östlund
Anya Eskildsen
Lene Skole
Jesper Hjulmand
Tina Snejbjerg
Bill-Owe Johansson
Mari Thjømøe
Lone Hansen
Vigdis Fossehagen
Ida Sofie Jensen

Executive Management

Morten Hübbe
Tor Magne Lønnum
Lars Bonde

Internal audit

Jens Galsgaard

Independent auditors

Deloitte, Statsautoriseret Revisionspartnerselskab

Ownership

Tryg Forsikring A/S is part of the Tryg Forsikring Group. The company has a share capital of DKK 1,100m and is wholly-owned by Tryg Forsikring A/S, Ballerup, Denmark.

The annual report is included in the consolidated financial statements of TryghedsGruppen smba, Lyngby Hovedgade 4 2, 2800 Lyngby and Tryg A/S, Ballerup (www.Tryghedsgruppen.dk and www.Tryg.com)

Address

Tryg Forsikring A/S
Klausdalsbrovej 601
DK-2750 Ballerup

Tel. +45 70 11 20 20
Fax +45 44 20 66 00
www.Tryg.dk

Tryg Forsikring, Annual report 2015, page 3


Management's review

Income overview Tryg Forsikring Group

DKKm 2015 2014
Gross premium income 17,977 18,652
Gross claims -13,562 -12,650
Total insurance operating costs -2,720 -2,689
Profit/loss on gross business 1,695 3,313
Profit/loss on ceded business 710 -341
Insurance technical interest, net of reinsurance 18 60
Technical result 2,423 3,032
Investment return after insurance technical interest 2 367
Other income and costs -16 -39
Profit/loss before tax 2,409 3,360
Tax -414 -770
Profit/loss on continuing business 1,995 2,590
Profit/loss on discontinued and divested business after tax 49 10
Profit/loss 2,044 2,600
Run-off gains/losses, net of reinsurance 1,212 1,131
Key figures
Total equity 10,307 11,828
Return on equity after tax (%) 18.5 22.1
Premium growth in local currencies -0.8 -1.1
Gross claims ratio 75.4 67.8
Net reinsurance ratio -3.9 1.8
Claims ratio, net of ceded business 71.5 69.6
Gross expense ratio 15.3 14.6
Combined ratio 86.8 84.2
Run-off, net of reinsurance (%) -6.7 -6.1
Large claims, net of reinsurance (%) 3.4 3.1
Weather claims, net of reinsurance (%) 3.4 2.4
Combined ratio on business areas
Private 85.4 82.5
Commercial 83.6 79.4
Corporate 90.7 89.8
Sweden 83.5 92.0

Tryg Forsikring, Annual report 2015, page 4


Financial targets and outlook

The return on equity for 2015 was below target due to very low investment income and one-off costs. Tryg Forsikring met the combined ratio and expense ratio targets for 2015 and is well positioned for meeting the targets for 2017.

Tryg Forsikring expects growth in gross premium income of 0-2% in 2016. From 2017, we expect premium growth to be in line with GDP. The size of the motor market will generally be negatively impacted by technological developments, and Tryg Forsikring has therefore announced that we will be taking a more active approach to acquiring smaller portfolios and developing the market for products which are expected to see higher growth rates such as pet insurance and child insurance. In general, acquisitions should support value creation through integration into Tryg Forsikring's efficient and highly skilled organisation.

In 2016, weather claims net of reinsurance and large claims are expected to be DKK 500m and DKK 550m, respectively, which is unchanged relative to 2015.

The interest rate used to discount Tryg Forsikring's technical provisions is historically low. An interest rate increase will have a positive effect on Tryg Forsikring's results. Generally speaking, an interest rate increase of 1 percentage point will increase the pre-tax result by around DKK 300m and vice versa.

For the purpose of realising the financial targets, Tryg Forsikring launched an efficiency programme aimed at realising savings of DKK 750m, with DKK 500m relating to the procurement of claims services and administration and DKK 250m relating to expenses. The target is DKK 225m for 2016 and DKK 375m in 2017.

The investment portfolio is divided into a match portfolio corresponding to the technical provisions and a free portfolio. The objective is for the return on the match portfolio and changes in the technical provisions due to interest rate changes to be neutral when taken together. From 2016, the curve used for discounting technical provisions will change due to the implementation of the Solvency II directive, and this might result in slightly more volatile match portfolio net results. The new curve increases the interest rate risk of the technical provisions, thereby introducing a larger difference between the match return and the changes in the technical provisions. Moreover, the curve introduces a component, 'Credit Risk Adjustment – or CRA', which cannot be hedged, and the impact from this component can only be negative.

The return on bonds in the free portfolio will vary, but given current interest rate levels, a low return is expected. For shares, the expected return is around 7% with the MSCI world index as the benchmark, while the expected return for property is around 6%. Investment activities also include other types of investment income and expenses, especially the cost of managing investments, the cost of currency hedges and interest paid on loans.

There has been a gradual lowering of tax rates in Denmark, Norway and Sweden in recent years. In Denmark, the tax rate was 23.5% in 2015 and will be reduced to 22% in 2016. The Norwegian tax rate was 27% in 2015 and will be reduced to 25% in 2016, while the Swedish rate was 22%. When calculating

Tryg Forsikring, Annual report 2015, page 5


the total tax payable, account should also be taken of the fact that gains and losses on shareholdings are not taxed in Norway. All in all, this causes the expected tax payable for an average year to be reduced from around 22-23% to around 21% in 2016.

The value of the NOK fell in 2015, which had a negative impact on Tryg Forsikring's operating profit. The share of equity held in NOK and SEK is continuously hedged in the financial markets.

Tryg Forsikring, Annual report 2015, page 6


Tryg Forsikring's results

Reporting a return on equity of 18.5%, a combined ratio of 86.8 and an expense ratio of 15.3, Tryg Forsikring met its combined ratio and expense ratio targets. The target was a combined ratio below 90 and an expense ratio below 15, and adjusted for one-off costs of DKK 120m relating to the ongoing efficiency programme, an expense ratio of 14.9 was realised. Due to the above-mentioned one-off costs and the very low investment result, Tryg Forsikring did not meet the target of the return on equity of 20%.

Profit after tax was DKK 2,044m (DKK 2,600m), positively affected by the ongoing efficiency programme, which contributed savings of DKK 165m in 2015 against a target of DKK 150m. Profit after tax was adversely impacted by a low level of investment income and one-off costs relating to the efficiency programme. The total effect of weather claims, large claims and run-off was somewhat higher than in 2014. A slightly negative development was observed during the year, especially for the property lines across the different business areas, and this will be mitigated through price increases to the tune of 3% and new targeted claims assessment initiatives in 2016.

In 2015, Tryg Forsikring maintained a strong focus on the customer targets for 2017. The Net Promoter Score (NPS) improved from 11 to 22 by the end of 2015. Improving in all business areas in the course of the year, the NPS has proven to be a strong driver for improving customer loyalty. In 2015, the score improved very significantly, especially for Tryg Forsikring's Norwegian business. At the end of 2015, the NPS was also implemented by Corporate with very high scores, with a particularly high score of 63 being achieved by our Guarantee business.

At 88.1, the retention rate was up from 87.9. In 2015, we saw a significant improvement in Commercial Denmark from 86.6 87.9 in Q4 2015.

The share of customer with three or more products increased from 56.3% to 56.7%. Increasing the number of products per customer is an effective way of improving customer loyalty and has been a focus area in all parts of the organisation.

In August, the Danish Business Authority approved the members' bonus scheme of TryghedsGruppen, Tryg's majority shareholder. Tryg Forsikring expects the bonus scheme and the expected disbursement of bonus corresponding to 5-8% of the prior-year premium to support our customer targets and especially customer retention. The first bonus will be disbursed in spring 2016.

As part of Tryg Forsikring's customer focus, Commercial radically changed its structure in 2015 through increased empowerment of the front-line organisation and a reduction in back-office functions. This change will support first-contact resolution by removing a lot of unnecessary stops in connection with the selling of insurance. In Q4, Commercial also introduced Tryg Plus for commercial customers with many customer advantages.

Within Private, many new initiatives were introduced to improve first-contact resolution through new customer centre workflows. In Denmark, a significant improvement was achieved, with a first-contact resolution rate of 83% being realised, which is close to the target of 90%. In Private Norway, first-

Tryg Forsikring, Annual report 2015, page 7


contact resolution stood at 75%, and with many initiatives in the pipeline for 2016.

In 2015, Tryg Forsikring also had a strong focus on claims prevention. In 2014, Tryg Forsikring was the first insurance company to start offering synthetic DNA marking in Denmark. The scheme was further rolled out in both Denmark and Norway in 2015 with good results, leading to a significant drop in break-ins in the targeted areas and also very positive customer responses, which attracted new customers to Tryg Forsikring.

The development of price-differentiated products continued in 2015, and in March Tryg Forsikring launched a new car insurance product in Denmark. This was the most important product launch since the start of Tryg Forsikring's strategic initiative to develop price-differentiated products in 2012. The new product improved Tryg Forsikring's competitive position in this very important market, and the Danish Consumer Council recommended Tryg Forsikring's new car insurance product as being 'Best in Test'. Tryg Forsikring also launched new house insurance, travel insurance, accident insurance and pet insurance products in Norway, while in Denmark we launched a new accident insurance product along with many products for our largest affinity agreement, including house, pet and motorcycle insurance.

In Q4 2015, Moderna launched the Moderna Smart motor app, which from the start has received much attention from customers and generated very strong sales. The app records the driver's driving style, and the car insurance price is then differentiated accordingly.

In 2015, a number of old products were converted to new and more up-to-date products. The conversion process was generally successful with a high hit rate. In 2016, the conversion of products will be a very important focus area. Tryg Forsikring will convert almost 1 million insurance policies in 2016 primarily within the main areas of activity – motor, house and accident. This will contribute to increasing efficiency as old products can then be phased out. It also ensures that employees will only have one product to consider in their advisory and claims handling functions.

Digitalisation is a key strategic initiative for Tryg Forsikring. In 2015, Tryg Forsikring further increased the number of customers we contact digitally, both in our daily dealings with customers, but also as part of preparing for the customer bonus scheme. Tryg Forsikring has digitalised 80% of its Danish and more than 60% of its Norwegian customers. We know that many customers prefer self-service solutions, and we have therefore developed a self-service solution for our most important product, motor, in both Denmark and Norway, which allows customers to register their current kilometre readings and yearly mileages.

Claims reporting is one of the most important parameters for customers, and in Q4 a solution for the digital reporting of private contents claims was launched in Denmark. Tryg Forsikring will continue to develop user-friendly solutions in 2016. To increase the number of products per customer, Tryg Forsikring will also, as part of the digitalisation programme, encourage customers to buy new products through Tryg Forsikring's 'My page' online solution in both Denmark and Norway.

Premiums

Premium income totalled DKK 17,977m (DKK 18,652m), representing a fall of 0.8% (-1.1%) when

Tryg Forsikring, Annual report 2015, page 8


measured in local currencies. The development in premium income improved for Private and Sweden, but was somewhat lower for Commercial and Corporate. In 2015, Private saw an improved development trend, and the development in both customer numbers and sales improved in 2015 relative to 2014. The improvements were primarily due to a strengthened customer focus and new price-differentiated products with improved coverage, which had a positive effect on the development in premium income. Premium income in Commercial was down by 2.9% (-3.0%). In 2015, the Commercial retention rate improved in Denmark, but dropped in Norway. There is a general need to improve the balance between sales and retention rates in Commercial to achieve a positive development in the portfolio. Corporate posted premium growth of 0.0% (1.1%). For this business area, Tryg Forsikring is prepared for more substantial fluctuations in premium income due to the competitive situation and the focus on having a profitable portfolio. The Swedish business saw a 3.1% (-7.4%) drop in premium income. After the implementation of significant structural changes in recent years, the Swedish business generated higher-level sales in 2015 compared to sales levels under the distribution agreement with Nordea.

In Norway, Tryg Forsikring's child insurance was acclaimed as Best in Test by the Norwegian Family Economy (Norsk Familieøkonomi). In 2015, Tryg Forsikring made an agreement to acquire Skandia's child insurance portfolio. The portfolio is worth around SEK 250m, and the transaction is expected to take effect in H1 2016. Tryg Forsikring generally views child insurance as a future growth area.

Claims

The gross claims ratio was 75.4 (67.8), with a claims ratio, net of ceded business, which covers both claims and business ceded as a percentage of gross premiums, of 71.5 (69.6). The claims level was positively impacted by the efficiency programme in the amount of DKK 105m due to combination of the improved procurement of claims services and claims administration. The net impact from weather claims, large claims and run-off impacted the claims ratio negatively by 0.1 percentage points. Apart from this, an increase was seen in the level of medium-sized claims as well as a higher claims level especially for the property lines across the different areas. The development in property insurance claims will be offset by minor price adjustments, but also through improved quality control for certain types of claims such as, for example, claims relating to pipes. Tryg Forsikring saw an increase in such claims in 2015. We also saw an increase in the level of travel insurance claims, highlighting the fact that the price increases introduced in August 2014 in connection with the extension of cover for health-related issues no longer covered under the public health insurance schemes were too low. This development will be mitigated through price adjustments.

The claims-related measures implemented in 2015 included improved agreements on the procurement of claims services within contents insurance, including an agreement with Scalepoint and the gradual implementation of the IN4MO system for the management of all processes and deliveries in connection with building claims. Most agreements with claims service companies are based on a general model of fixed prices for specific tasks. This approach is easy to manage and encourages the swift handling of reported claims.

Tryg Forsikring renewed a horizontal reinsurance agreement for the period from 1 July 2015 to 30 June 2016. In the event of total storm and cloudburst claims expenses in excess of DKK 300m, the agreement will cover the next DKK 600m. Only claims events in excess of DKK 20m are covered by the agreement.

Tryg Forsikring, Annual report 2015, page 9


In H2 2015, storm and cloudburst claims totalled approximately DKK 190m, which means that after claims for another approximately DKK 110m, the agreement will provide cover in H1 2016.

Large claims amounted to 3.4% (3.1%) in 2015 and weather claims to 3.4% (2.4%). Large claims and weather claims totalled DKK 1,227m, which is somewhat higher than the average level of DKK 1,050m a year. The run-off level stood at 6.7% (6.1%), which underlines Tryg Forsikring's solid provisions.

Expenses

The expense ratio was 15.3 (14.6). Adjusted for one-off costs of DKK 120m relating to the efficiency programme, the expense ratio was 14.9 and in line with the target of an expense ratio below 15 in 2015.

The efficiency programme contributed DKK 60m in 2015, corresponding to an impact on the expense ratio of 0.3 percentage points. The initiatives comprised cuts in Finance and IT as part of the outsourcing programme, but the changed Commercial structure also had a positive impact. Going forward, outsourcing in the various business areas will play an important role in meeting the DKK 250m target for the period up until 2017.

Investment return

The investment return was DKK 2m (DKK 367m) in 2015. The match portfolio totalled DKK 28.1bn and is made up of bonds which match the insurance provisions so that fluctuations resulting from interest rate changes are offset to the greatest possible extent. At 31 December 2015, the value of the free portfolio totalled DKK 10.7bn. The return on the match portfolio was DKK 1m (DKK 181m) after transfer to insurance technical interest. The return on the free investment portfolio was DKK 232m (DKK 548m). The return on the equity portfolio was positive at 3.4%, which was significantly lower than in 2014, which saw a return of 10% and was impacted by a volatile development for equities especially in Q3, which saw a significant drop leading to a negative return of 10.3%. Bonds produced a negative return of 0.1% (2.1%), with the total return being impacted especially by a negative return of 0.6% on covered bonds.

Profit/loss on discontinued business

A profit of DKK 49m (DKK 10m) was realised on discontinued business, comprising gains on provisions, primarily relating to the marine run-off business.

Tax

Tax on profit for the year totalled DKK 414m, or 17% of the profit before tax. The relatively low tax rate was due to a lower Norwegian tax rate and a merger of Tryg Forsikring's property companies, which meant that a tax deficit in one of Tryg Forsikring's properties could be utilised. In 2015, Tryg Forsikring paid DKK 779m in income tax as well as various payroll taxes totalling DKK 358m, resulting in total tax payments of DKK 1.137m in 2015.

Tryg Forsikring, Annual report 2015, page 10


Capital position

Tryg Forsikring's equity totalled DKK 10,307m (DKK 11,828m) at the end of 2015. Tryg Forsikring determines the individual solvency requirement according to the Danish Financial Supervisory Authority's guidelines. The individual solvency requirement was DKK 6,193m at the end of 2015, and is measured based on the adequate capital base, which amounted to DKK 9,525m.

Tryg Forsikring's capital adequacy calculation includes approximately NOK 1.2bn after tax from the Norwegian Natural Perils Pool and the Norwegian guarantee scheme. On 26 August 2015, the Norwegian Ministry of Justice and Public Security started a consultation in relation to the use of the Norwegian Natural Perils Pool (NNP) as an Own Funds item under the Solvency II scheme. The most important message in the consultation material is that the classification of the Natural Perils Pool will be allowed as a Tier 2 capital item. Tryg Forsikring expects a final solution to be announced in Q1 2016. The inclusion of the Natural Perils Pool as Tier 2 capital will lead to a potential for issuing future subordinated debt of approximately DKK 1bn.

As earlier mentioned, Tryg Forsikring has acquired Skandia's child insurance portfolio. This will lead to a capital impact of DKK 400-500m, both due to the price paid for the portfolio and the capital requirement relating to the portfolio.

Tryg Forsikring's overriding priority is to acquire small portfolios which can be integrated in an effective way and support Tryg Forsikring's financial targets over a three-year horizon.

The transition to Solvency II from 1 January 2016 will have a positive impact on Tryg Forsikring's capital position.

Dividend policy

For 2015, a dividend of DKK 1,450m (DKK 2,400m) is proposed.

Events after balance sheet date

The introduction of Solvency II will have a significant impact on Tryg Forsikring's capital position in various areas and will be taken in to account as of 1 January 2016.

In the opinion of Management, from the balance sheet date to the present date no other matters of major significance have arisen that are likely to materially influence the assessment of the company's financial position.

Tryg Forsikring, Annual report 2015, page 11


Private

Financial highlights

Financial highlights 2015
• Technical result of DKK 1,298m (DKK 1,612m)
• Combined ratio of 85.4 (82.5)
• Gross premiums in local currencies increased by 0.3% (0.0%)
• Expense ratio of 14.7 (14.5)

Key figures

DKKm 2015 2014
Gross premium income 8,803 9,051
Gross claims -6,074 -6,129
Gross expenses -1,291 -1,311
Profit/loss on gross business 1,438 1,611
Profit/loss on ceded business -148 -23
Insurance technical interest, net of reinsurance 8 24
Technical result 1,298 1,612
Run-off gains/losses, net of reinsurance 324 357
Key ratios
Premium growth in local currencies 0.3 0.0
Gross claims ratio 69.0 67.7
Net reinsurance ratio 1.7 0.3
Claims ratio, net of ceded business 70.7 68.0
Gross expense ratio 14.7 14.5
Combined ratio 85.4 82.5
Run-off, net of reinsurance (%) -3.7 -3.9
Large claims, net of reinsurance (%) 0.3 0.1
Weather claims, net of reinsurance (%) 4.5 2.5

Private encompasses the sale of insurance products to private individuals in Denmark and Norway. Sales are effected via call centres, the Internet, Tryg Forsikring's own agents, franchisees (Norway), interest organisations, car dealers, estate agents and Nordea's branches. The business area accounts for 49% of the Group's total premium income.

Results

The technical result for 2015 was DKK 1,298m (DKK 1,612m), with a combined ratio of 85.4 (82.5). The development was attributable to a combination of a positive impact from the efficiency programme, a higher level of weather claims and a higher level of claims especially from the property lines of business. The development in premiums was slightly positive and improved compared to 2014. Adjusted for the one-off effects in 2014 of Norwegian pension and IT costs, the expense ratio improved by 0.6 percentage points.

Tryg Forsikring, Annual report 2015, page 12


Premiums

The development in gross premium income improved in 2015, growing by 0.3% against an unchanged level in 2014 and a 2.2% drop in 2013. Premiums increased by 0.4% in Denmark, which was very satisfactory given also that the average price of the motor product fell by a further 2.6 percentage points due to higher sales of smaller and safer cars. In Norway, premium income increased by 0.3%, which was acceptable, considering the competitive market situation and the weakened Norwegian economy.

The improved premium development can be ascribed to a strong customer focus, which has resulted in a significant improvement in the Net Promoter Score (NPS) from 21 in 2014 to 26 in 2015. The development was significant in both Denmark and Norway. In Denmark, the NPS improved from 25 to 29, while an improvement from 15 to 22 was seen in Norway. The development in the NPS also supported a positive development in the retention rate in Denmark, which improved from 89.6 to 89.9. In Norway, the retention rate dropped from 87.0 to 86.4 due to the above-mentioned developments in the Norwegian economy and the competitive market situation.

Sales and customer numbers developed positively in 2015, which can also be ascribed to the increased customer focus. Sales in Denmark were 7% higher than in 2014, and Norwegian sales were also slightly higher, especially due to strong sales via the franchise sales channel.

Claims

The gross claims ratio amounted to 69.0 (67.7), with a claims ratio, net of ceded business, of 70.7 (68.0). The increase was ascribable to the efficiency programme and a higher level of weather claims related to the storm Gorm in Denmark but also flooding in Norway and higher claims levels for some lines of business.

House insurance saw a particularly negative development in claims, as did some minor lines of business such as travel insurance. Tryg Forsikring constantly monitors developments in claims, and steps are taken to counter any consistently negative trends. Initiatives will often be a combination of minor price adjustments and claims prevention.

Expenses

The expense ratio was 14.7 (14.5). Adjusted for the one-off effects of the Norwegian pension scheme and the change of IT suppliers in 2014, the expense ratio improved by 0.6 percentage points. This development was the result of a consistent focus on improving expense levels, and in 2015 outsourcing initiatives were implemented in Private. The initiatives centred on reducing expense levels in the back-office functions and improving sales efficiency through improved management and training.

The number of employees was reduced from 903 at the end of 2014 to 837 in 2015, mainly through job cuts in the administration.

Tryg Forsikring, Annual report 2015, page 13


Commercial

Financial highlights

Financial highlights 2015

  • Technical result of DKK 658m (DKK 875m)
  • Combined ratio of 83.6 (79.4)
  • Gross premiums reduced by 2.9% (-3.0%)
  • Expense ratio of 17.1 (15.8)

Key figures

DKKm 2015 2014
Gross premium income 3,992 4,190
Gross claims -2,612 -2,673
Gross expenses -683 -664
Profit/loss on gross business 697 853
Profit/loss on ceded business -44 8
Insurance technical interest, net of reinsurance 5 14
Technical result 658 875
Run-off gains/losses, net of reinsurance 388 310
Key ratios
Premium growth in local currencies -2.9 -3.0
Gross claims ratio 65.4 63.8
Net reinsurance ratio 1.1 -0.2
Claims ratio, net of ceded business 66.5 63.6
Gross expense ratio 17.1 15.8
Combined ratio 83.6 79.4
Run-off, net of reinsurance (%) -9.7 -7.4
Large claims, net of reinsurance (%) 6.7 4.3
Weather claims, net of reinsurance (%) 2.8 1.9

Commercial encompasses the sale of insurance products to small and medium-sized businesses in Denmark and Norway. Sales are effected by Tryg Forsikring's own sales force, brokers, franchisees (Norway), customer centres as well as through group agreements. The business area accounts for 22% of the Group's total premium income.

Results

The technical result for 2015 was DKK 658m (DKK 875m), with a combined ratio of 83.6 (79.4).

The combined ratio was negatively affected by a higher level of weather and large claims and a higher level of claims from especially property lines of business. The development in premiums was negative with a reduction of 2.9% (-3.0%) and was more or less in line with the development in 2014.

Adjusted for the one-off effects of the Norwegian pension and IT costs in 2014, the expense ratio was at a slightly higher level.

Tryg Forsikring, Annual report 2015, page 14


Premiums

The development in gross premium income was negative in 2015 by 2.9%, which was in line with the development in 2014, but at the same time an unsatisfactory development. Premiums decreased by around 2.6% in Denmark, due to a generally competitive market situation and selective price hikes. In Norway, premium income declined by 3.6% due to the competitive market situation and the weakened Norwegian economy.

The Net Promoter Score (NPS) improved from 0 in 2014 to 12 in 2015. The development in the NPS was significant in both Denmark and Norway. In Denmark, the NPS improved from 5 to 18, and in Norway an improvement from -11 to -1 was seen.

The development in the NPS also supported a positive development in the retention rate in Denmark, which improved from 87.0 to 87.9. In Norway, the retention rate fell slightly due to the above-mentioned development in the Norwegian economy and a competitive market situation.

The development in sales improved in 2015, which can also be ascribed to the increased customer focus during the year. Sales in Denmark were 2 percentage points higher than in 2014, and in Norway sales were also at a slightly higher level, especially due to strong sales via the franchise sales channel. Overall, the sales level was, however, too low to secure stable premium growth through the year.

Claims

The gross claims ratio amounted to 65.4 (63.8), with a claims ratio, net of ceded business, of 66.5 (63.6). The higher level was ascribable to a combination of higher weather and large claims and a higher claims level, especially for the property lines of business. The very high level of large claims related to fires in both Denmark and Norway.

The high level of property claims was, among other things, also due to an increase in fire-related claims, especially in Denmark and Norway. The agriculture segment also saw a high level of claims. Based on the development in property, selective price adjustments will be initiated.

Expenses

The expense ratio was 17.1 (15.8). Adjusted for the one-off effects of the Norwegian pension scheme and the change of IT suppliers in 2014, the expense ratio increased slightly by 0.2 percentage points.

This development was a result of a consistent focus on improving expense levels, which, however, could not fully make up for the drop in premium income.

The number of employees was reduced from 559 at the end of 2014 to 527 in 2015 following a restructuring move seeing greater empowerment of front-line staff and job cuts among the administrative personnel.

Tryg Forsikring, Annual report 2015, page 15


Corporate

Financial highlights

Financial highlights 2015

  • Technical result of DKK 369m (DKK 427m)
  • Combined ratio of 90.7 (89.8)
  • Gross premiums unchanged (1.1%)
  • Expense ratio of 10.8 (11.1)

Key figures

DKKm 2015 2014
Gross premium income 3,894 4,033
Gross claims -3,987 -2,872
Gross expenses -420 -446
Profit/loss on gross business -513 715
Profit/loss on ceded business 877 -304
Insurance technical interest, net of reinsurance 5 16
Technical result 369 427
Run-off gains/losses, net of reinsurance 351 421
Key ratios
Premium growth in local currencies 0.0 1.1
Gross claims ratio 102.4 71.2
Net reinsurance ratio -22.5 7.5
Claims ratio, net of ceded business 79.9 78.7
Gross expense ratio 10.8 11.1
Combined ratio 90.7 89.8
Run-off, net of reinsurance (%) -9.0 -10.4
Large claims, net of reinsurance (%) 8.2 9.4
Weather claims, net of reinsurance (%) 2.2 3.0

Corporate sells insurance products to corporate customers under the brand 'Tryg Forsikring' in Denmark and Norway, 'Moderna' in Sweden and 'Tryg Garanti'. Sales are effected both via Tryg Forsikring's own sales force and via insurance brokers. Moreover, customers with international insurance needs are served by Corporate through its cooperation with the AXA Group. The business area accounts for 22% of the Group's total premium income.

Results

The technical result for 2015 was DKK 369m (DKK 427m), with a combined ratio of 90.7 (89.8). The result was negatively affected by a high level of large claims and a lower level of run-off. With a higher proportion of long-tailed business than the other business areas, Corporate is characterised by somewhat higher capital requirements. To contribute to Tryg Forsikring's overall ambition of a return of equity of 21%, Corporate must therefore realise a lower combined ratio than the Tryg Forsikring Group. In that respect,

Tryg Forsikring, Annual report 2015, page 16


the results are not satisfactory.

The moderate development in premiums seen in recent years continued in 2015 at an unchanged level (1.1%), measured in local currencies. This was an acceptable development in a year impacted, among other things, by the weakened Norwegian economy.

Adjusted for the one-off effects of the Norwegian pension and IT costs in 2014, the expense ratio was at a significantly lower level.

Premiums

The development in gross premium income was unchanged compared to 2014. Premiums increased by around 1.6% in Denmark, whereas in Norway premium income declined by 3.3% due to the competitive market situation, especially for the broker channel, and the weakened Norwegian economy. In Sweden, which accounts for only 20% of the total Corporate business, continued growth of 6.2% was posted.

The Net Promoter Score (NPS) was also implemented in Corporate in 2015 and generally with good results. In Denmark, the NPS was 15, and in Norway 20. In Sweden, the NPS has not been implemented, but for the third year running, Swedish brokers ranked Corporate Sweden as the best company.

Corporate had a particular focus on international customers in 2015 and made arrangements with some large international customers in cooperation with both the AXA network and some large European reinsurance groups. The international business accounts for around 15% of Corporate premium income.

Claims

The gross claims ratio amounted to 102.4 (71.2), with a claims ratio, net of ceded business, of 79.9 (78.7). The high claims level was due to a high level of large claims, and claims relating to business interruption were generally at a high level. Because of this development, Corporate will be implementing price adjustments for the property business.

In Denmark, the motor line of business developed negatively, with a high claims frequency, which will also lead to the introduction of targeted initiatives such as higher excess and price increases.

In the Swedish business, profitability was improved through a number of initiatives. In 2015, a negative development was, however, also seen in the motor lines in Sweden where the portfolio of large trucks, in particular, showed an increasing claims trend. Substantial selected price hikes will therefore be introduced in this segment.

Expenses

The expense ratio was 10.8 (11.1). Adjusted for the one-off effects of the Norwegian pension scheme and the change of IT suppliers in 2014, the expense ratio improved by 0.8 percentage points. This was achieved through a continued focus on improving expense levels, and in 2015 Corporate also started a number of outsourcing initiatives aimed reducing expense levels in the back-office functions.

The number of employees was reduced from 279 at the end of 2014 to 265 in 2015.

Tryg Forsikring, Annual report 2015, page 17


Sweden

Financial highlights

Financial highlights 2015

  • Technical result of DKK 218m (DKK118m)
  • Combined ratio of 83.5 (92.0)
  • Gross premiums reduced by 3.1% (-7.4%)
  • Expense ratio of 18.7 (19.2)

Key figures

DKKm 2015 2014
Gross premium income 1,317 1,399
Gross claims -852 -998
Gross expenses -246 -268
Profit/loss on gross business 219 133
Profit/loss on ceded business -1 -21
Insurance technical interest, net of reinsurance 0 6
Technical result 218 118
Run-off gains/losses, net of reinsurance 149 43
Key ratios
Premium growth in local currencies -3.1 -7.4
Gross claims ratio 64.7 71.3
Net reinsurance ratio 0.1 1.5
Claims ratio, net of ceded business 64.8 72.8
Gross expense ratio 18.7 19.2
Combined ratio 83.5 92.0
Run-off, net of reinsurance (%) -11.3 -3.1
Weather claims, net of reinsurance (%) 1.7 1.5

Sweden comprises the sale of insurance products to private customers under the 'Moderna' brand. Moreover, insurance is sold under the brands: Atlantica, Bilsport & MC, Securator and Moderna Djurförsäkringar. Sales are effected via Tryg Forsikring's own salespeople, call centres and the Internet. The business area accounts for 7% of the Group's total premium income.

Results

Sweden's results have improved significantly in recent years, and a strong result of DKK 218m was posted for 2015. The combined ratio was 83.5 (92.0) and was impacted by a very high level of run-off gains of DKK 149m due to the harmonisation of the reserving models across Tryg Forsikring. Premium income dropped by 3.1% (-7.4%), which was a significant improvement compared with 2014.

In 2015, the new structure with only one call centre in Malmö was fully implemented, and the acquired company Securator, which insures electrical goods, and the pet insurance portfolio, which was also acquired in 2014, were fully integrated.

Tryg Forsikring, Annual report 2015, page 18


Tryg Forsikring, Annual report 2015, page 19

Premiums

Premium income declined by 3.1% (-7.4%). The improved development was due to high sales, which were even higher than when Tryg Forsikring had the partner agreement with Nordea. There was a strong performance by all sales channels – inbound, web, aggregator and the niche sales channels. The strong sales performance has mitigated the effects of the reduction in the portfolio following the termination of the agreement with Nordea and Villaägerne. In Q4 2015, the portfolio was further impacted by the termination of the agreement with the ICA supermarket chain. Sales of pet insurance were at a high level in 2015, this being a significant growth segment.

In Q4 2015, Moderna launched an app, Moderna Smart, which from the start has received much attention from customers and generated very high sales.

Claims

The gross claims ratio amounted to 64.7 (71.3), with a claims ratio, net of ceded business, of 64.8 (72.8). The significant improvement can be ascribed to the harmonisation of the claims reserving model, which led to a high level of run-off gains in 2015. Weather claims were at a slightly higher level. In general, the claims ratio improved due to the termination of the agreements with both Nordea and Villaägerne, where profitability was not satisfactory.

Expenses

The expense ratio was 18.7 (19.2) or 18.8 in 2014 excluding one-off effects. The lower expense level can be ascribed to a more efficient sales set-up and the restructuring of the business to include one call centre as well as a generally strong focus on efficiency.

The number of employees was 333 at the end of 2015, down 49 from 382 at the end of 2014.


Investment activities

The purpose of Tryg Forsikring's investment activities is primarily to support its insurance business by creating an optimum and robust return on its capital in the long term. Through a relatively conservative and diversified approach to risk, the overall strategy is to minimise and match the impact from interest and exchange rate fluctuations on the balance sheet.

Key figures - Investments

DKKm 2015 2014
Free portfolio, gross return 232 548
Match portfolio, regulatory deviation and performance 1 181
Other financial income and expenses -231 -362
Total investment return 2 367

Return - free portfolio

DKKm 2015 2015 (%) 2014 2014 (%) 31.12.2015 31.12.2014
Government bonds 4 1.4 15 4.7 265 279
Covered bonds -26 -0.6 78 1.6 3,602 5,188
Inflation linked bonds -1 -0.2 - - 484 0
Emerging market bonds 2 0.5 23 5.9 412 410
High-yield bonds -8 -0.8 35 5.2 837 910
Other* 19 2.1 17 1.4 712 1,085
Interest rate and credit exposure -10 -0.1 168 2.1 6,312 7,872
Equity exposure ** 91 3.4 250 10.0 2,374 2,470
Investment property 151 7.2 130 6.4 2,052 2,099
Total gross return 232 1.9 548 4.4 10,738 12,441

) Senior/Bank deposits less than 1 year and derivative financial instruments hedging interest rate risk and credit risk.
*) In addition to the equity portfolio exposure is futures contracts of DKK 47m.

Return - match portfolio

DKKm 2015 2014
Return, match portfolio 140 1,336
Value adjustments, changed discount rate 120 -741
Transferred to insurance technical interest -259 -414
Match, regulatory deviation and performance 1 181
Hereof:
Match, regulatory deviation 29 77
Match, performance -28 104

The total market value of Tryg Forsikring's investment portfolio was DKK 38.8bn as of 31 December 2015. The investment portfolio consists of a match portfolio of DKK 28.1bn and a free portfolio of DKK 10.7bn. The match portfolio is composed of fixed income assets that match the insurance liabilities, so that fluctuations resulting from interest rate changes are offset to the greatest possible extent. The free portfolio is primarily the Group's shareholders' equity, which is invested in fixed income securities with a short duration, properties, equities and some high-yield bonds.

Financial markets in 2015

In 2015, the financial markets were characterised by a considerable degree of volatility. Worries about a Greek exit from the Euro zone in the first half of the year, as well as Chinese devaluation and falling growth expectations in emerging-market nations in Q3 led to the highest level of volatility in equity markets in four to five years. This increase in market uncertainty led to substantial fluctuations in equity prices and interest rates. One driver behind this was the expected divergence of the monetary policies of the European and American central banks, the ECB and the FED.

These worries became a reality in December when the FED increased its policy rate by 0.25 percentage points, while the ECB lowered rates by 0.10 percentage points in December.

From a Scandinavian point of view, 2015 was also an eventful year. The Danish, Swedish and Norwegian

Tryg Forsikring, Annual report 2015, page 20


central banks lowered their lending rates by 0.15 percentage points, 0.35 percentage points and 0.50 percentage points, respectively.

The reduction in the Danish lending rate took place concurrently with a reduction in the deposit rate of 0.75 percentage points, which still has not been normalised, even though the foreign reserve has been brought down to the normal level. While short interest rates decreased during 2015, longer interest rates in Denmark and Euroland went up. Furthermore, the FSA yields increased more than local swap rates in Denmark. The Danish 10-year FSA yield increased by 0.33 percentage points, while the 10-year swap rate increased by 0.19 percentage points. The reduction of the Norwegian lending rate followed significant drops in the oil price, which has led to bleaker expectations for the Norwegian economy. Despite the falling lending rate, Norwegian covered bonds experienced significant yield increases.

Investment return 2015

The total investment return in 2015 was DKK 2m. The return on the free portfolio was DKK 232m, and the return on the match portfolio less the amount transferred to the insurance business was DKK 1m. Deducting financial income and expenses of DKK -231m, the return on investment activities was DKK 2m.

The return of the match portfolio consists of a regulatory deviation of DKK 29m and a performance of DKK -28m. The positive regulatory deviation was caused by the previously discussed yield difference between the FSA and local swap rates. The negative performance was due to the stressed covered bond market in Norway in Q3.

The state of the financial markets resulted in close to zero returns on the equity and bond index MSCI World All Countries and the 1-year Mortgage Bond Index by Nordea, of -0.7% and 0.3%, respectively. The BofA Merrill Lynch US High Yield index – DKK-hedged saw a return of -5.6%. By comparison, the free portfolio generated an equity return of DKK 91m (3.4%) and an interest and credit exposure return of DKK -10m (-0.1%). Investment properties provided a net return of DKK 151m (7.2%).

Other financial income and expenses

Other financial income and expenses amounted to DKK -231m in 2015, comprising a number of elements, the main ones being the expenses from the hedging of the foreign currency exposure on Tryg Forsikring's equity, consisting of DKK -60m in 2015, and expenses regarding Tryg Forsikring's subordinated loans of DKK -86m.

Tryg Forsikring, Annual report 2015, page 21


Capital and risk management

The main purpose of insurance is the spreading of risk. By pooling risks from large numbers of customers, an insurance company's risks are spread more evenly, and its results should become more predictable. The assessment and management of Tryg Forsikring's aggregated risk and the associated capital requirements therefore constitute a central element in the management of the company.

Risk profile, appetite and management

Tryg Forsikring's Supervisory Board defines the framework for the company's target risk appetite and thereby the capital which must be available to cover any losses. The risk appetite is set out in Tryg Forsikring's policies in the form of a qualitative risk strategy and quantitative exposure limits for different types of risk.

The insurance risk is managed through limits for the size of single large commitments and via the use of reinsurance, thus curtailing the maximum cost of large claims. Furthermore, the insurance risk is managed through geographical limitations and by refraining from offering certain types of insurance such as aviation and marine hull insurance. Operating within these boundaries, Tryg Forsikring's risk will depend on the company's choice of exposure within different segments and industries in the insurance market. The impact from large claims and adverse weather events is mitigated through reinsurance.

The investment risk appetite is managed by means of exposure and capital consumption limits for different asset classes (shares, property etc.) combined with management of the total interest risk via Tryg Forsikring's match strategy. This prescribes that Tryg Forsikring's investment assets corresponding to the technical provisions must be invested in interest-bearing assets, the interest rate sensitivity of which matches and thereby hedges the interest rate sensitivity of the discounted provisions as closely as possible.

The Solvency II regime emphasises the need for sound risk management and introduces additional requirements concerning risk governance, consistency across the Group and top management reporting and involvement.

Tryg Forsikring has worked towards the principles of Solvency II for years and has, among other things, carried out risk identification routines, written ORSA (Own Risk and Solvency Assessment) reports, acted in a setup comprising three lines of defence and appointed a special Risk Committee under the Supervisory Board which focuses on capital and risk management.

Capital requirement and management

Capital management is based on Tryg Forsikring's internal capital model, which was approved by the supervisory authorities in November 2015 for use going forward as Solvency II came into force as of 1 January 2016. The capital model is based on the risk profile, and thus takes account of the composition of Tryg Forsikring's insurance portfolio, geographical spread, provisions profile, reinsurance programme, investment portfolio and Tryg Forsikring's profitability in general. The model calculates the statutory capital requirement (Individual Solvency Requirement/Solvency capital requirement going forward) with a certainty of 99.5%, such that Tryg Forsikring would statistically be able to honour its obligations in

Tryg Forsikring, Annual report 2015, page 22


199 out of 200 years.

At the end of 2015, the Individual Solvency Requirement totalled DKK 6,193m (DKK 6,560m in 2014). For 2015, this is measured against the adequate capital base. At the end of 2015, this totalled DKK 9,525m after dividend, corresponding to a surplus cover of DKK 3,332m or 54%. The introduction of Solvency II will have a major influence on Tryg Forsikring's capital position in various areas and is taken into account as of 1 January 2016. The Solvency capital requirement will decrease by approximately DKK 1,200m due to the inclusion of the loss absorbency capacity of deferred tax. The capital base will increase by approximately DKK 400m due to the inclusion of expected future profits (DKK 600m) and the transition to a new discounting curve (DKK -200m). The net effect from these new elements will result in a relative large increase in the capital buffer, but at the same time the core equity will constitute a smaller part of the capital base.

Tryg Forsikring's capital base consists of equity and subordinate loan capital. The relative sizes of these two categories are subject to ongoing assessment with a view to maintaining an optimum structure which takes account of target return on equity, capital costs and maintaining the desired financial flexibility. In connection with this assessment, Tryg Forsikring's subordinate loan of EUR 150m was refinanced with a new subordinated loan of NOK 1,400m. By structuring the terms of the subordinated loan in accordance with the Solvency II principles, Tryg Forsikring has ensured that the loan will be eligible as a Tier II capital element. The NOK 800m subordinate loan which was issued in 2013 will be grandfathered according to Solvency II and treated as Tier 1. At the end of 2015, Tryg Forsikring's total subordinate loan capital amounted to 17% of equity, with total interest expenses of DKK 86m.

The Supervisory Board regularly assesses the need for capital adjustments. In practice, extraordinary adjustments are made through share buy backs assessed in the company's capital plan, in which the Individual Solvency Requirement is projected on the basis of Tryg Forsikring's forecasts. The projections are based partly on the need to accommodate the initiatives set out in the company's strategy for the coming years, and also on the most significant risks identified by the company. The adequacy is measured in relation to Tryg Forsikring's strategic targets, including return on equity, capital buffer and dividend policy.

At the annual general meeting to be held on 16 March 2016, Tryg Forsikring's Supervisory Board will propose a dividend of DKK 1,450m.

In 2015, Tryg Forsikring paid out its first semi-annual dividend of DKK 1,300m. Thus, the aggregated annual dividend pay-out for 2015 will be DKK 2,750m.

In conjunction with the capital plan, a contingency plan is made. It describes specific measures that may be introduced in the near term, should the company's desired capital position be threatened. Tryg Forsikring's Supervisory Board has approved both the capital plan and the contingency plan.

Standard & Poor's

In 2015, Tryg Forsikring's 'A-' rating from the credit rating agency Standard & Poor's was confirmed, and Tryg Forsikring aims to maintain this rating.

Tryg Forsikring, Annual report 2015, page 23


Corporate governance

Tryg Forsikring focuses on managing the company in accordance with the principles of good corporate governance and generally complies with the Danish recommendations prepared by the Committee on Corporate Governance and most recently updated in 2014. The Recommendations on Corporate Governance are available at corporategovernance.dk. At tryg.com, Tryg forsikring has published its statutory corporate governance report based on the 'comply-or-explain' principle for each individual recommendation. This section on corporate governance is an excerpt of the corporate governance report.

Annual general meeting

Tryg Forsikring holds an annual general meeting every year. As required by the Danish Companies Act and the Articles of Association.

Capital structure

The Board ensures that Tryg Forsikring's capital structure is in line with the needs of the Group and that it complies with the requirements applicable to Tryg Forsikring as a financial undertaking. Tryg Forsikring has adopted a capital plan and a contingency capital plan, which are reviewed annually by the Board. Depending on the development in results, each year the Board proposes a dividend.

Duties, responsibilities and composition of the Supervisory Board

The Supervisory Board is responsible for the central strategic management and financial control of Tryg Forsikring and for ensuring that the business is organized in a sound way. This is achieved by monitoring targets and frameworks on the basis of regular and systematic reviews of the strategy and risks. The Executive Board reports to the Supervisory Board on strategies and action plans, market developments and Group performance, funding issues, capital resources and special risks. The Supervisory Board holds one annual strategy seminar to decide on and/or adjust the Group's strategy with a view to sustaining value creation in the company. The Executive Board works with the Supervisory Board to ensure that the Group's strategy is developed and monitored. The Supervisory Board ensures that the necessary skills and financial resources are available for Tryg to achieve its strategic targets. The Supervisory Board specifies its activities in a set of rules of procedure and an annual cycle for its work.

Eight members of the Supervisory Board are elected by the annual general meeting for a term of one year. Of the eight members elected at the annual general meeting, four are independent persons as stated in recommendation 3.2.1 in Recommendations on Corporate Governance, while the other four members are dependent persons as they are appointed by the majority shareholder TryghedsGruppen. See pages 29-30 for information on when the individual members joined the Supervisory Board, were re-elected and when their current election period ends. To ensure the integration of new talent on the Supervisory Board, members elected by the annual general meeting may hold office for a maximum of nine years. Furthermore, members of the Supervisory Board must retire at the first annual general meeting following their 70th birthday. The Supervisory Board has 12 members, five men and seven women (including one male and three female employee representatives). Women are thus not underrepresented on Tryg Forsikring's Supervisory Board. The Supervisory Board has members from Denmark, Sweden and Norway.

Tryg Forsikring, Annual report 2015, page 24


The Supervisory Board performs an annual evaluation of its work and skills to ensure that it possesses the expertise required to perform its duties in the best possible way. The Supervisory Board focuses primarily on the following qualifications and skills: management experience, financial insight, organisation, IT, product development, communication, market insight, international experience, knowledge of insurance, reinsurance, capital requirements, general accounting insight and accounting principles (GAAP), including regulations and principles designed for the insurance industry and M&A experience.

Duties and composition of the Executive Management

Each year, the Supervisory Board reviews and adopts the rules of procedure of the Supervisory Board and the Executive Board with relevant policies, guidelines and instructions describing reporting requirements and requirements for communication with the Executive Board. Financial legislation also requires the Executive Board to disclose all relevant information to the Supervisory Board and report on compliance with limits defined by the Supervisory Board and in legislation.

The Supervisory Board considers the composition, development, risk and succession plans of the Executive Board in connection with the annual evaluation of the Executive Board, and regularly in connection with board meetings.

Each year, the Supervisory Board discusses Tryg Forsikring's activities to guarantee diversity at management levels. Tryg Forsikring attaches importance to diversity at all management levels. Tryg Forsikring has prepared an action plan, which sets out specific targets to ensure diversity and equal opportunities and access to management positions for qualified men and women. In 2015, the proportion of women at management level was 35.4% against 36.4% in 2014. The target for 2015 of 38% or more women at management level was therefore not met. Tryg Forsikring maintains the target to increase the total proportion of women at management level to 38% or more in 2016.

Board committees

Tryg Forsikring has an Audit Committee, a Risk Committee, a Nomination Committee and a Remuneration Committee. The framework of the committees' work is defined in their terms of reference. The board committees' terms of reference can be found at Tryg.com > Governance > Management > Supervisory Board > Board committees, including descriptions of members, meeting frequency, responsibilities and activities during the year.

Three out of four members of the Audit Committee and the Risk Committee, including the chairman of the committees, are independent persons. Of the four members of the Remuneration Committee, one member is an independent person, while one out of two members of the Nomination Committee is independent. Board committee members are elected primarily based on special skills that are considered important by the Board. Involvement of the employee representatives in the committees is also considered important. The committees exclusively prepare matters for decision by the entire supervisory Board. The special skills of all members are also described at Tryg.com.

Remuneration of Management

Tryg Forsikring has adopted a remuneration policy for the Supervisory Board and the Executive Board, including general guidelines for incentive pay. The remuneration policy for 2015 was adopted by the

Tryg Forsikring, Annual report 2015, page 25


Supervisory Board in December 2014 and by the annual general meeting on 25 March 2015.

The Chairman of the Supervisory Board reports on Tryg Forsikring's remuneration policy each year in connection with the consideration of the annual report at the annual general meeting. The Board's proposal for the remuneration of the Supervisory Board for the current financial year is also submitted for approval by the shareholders at the annual general meeting.

Remuneration of Supervisory Board

Members of Tryg Forsikring's Board receive a fixed fee and are not comprised by any form of incentive or severance programme or pension scheme. Their remuneration is based on trends in peer companies, taking into account board members' required skills, efforts and the scope of the board's work, including the number of meetings. The remuneration received by the Chairman of the Board is triple that received by ordinary members, while the Deputy Chairman's remuneration is double that received by ordinary members of the Board.

Total remuneration of the Supervisory Board in 2015

DKK Fee Audit Committee Risk Committee Remuneration Committee Total
Jørgen Huno Rasmussen 990,000 135,000 1,125,000
Torben Nielsen 660,000 225,000 150,000 1,035,000
Anya Eskildsen 330,000 90,000 420,000
Vegils Fossehaqen 330,000 90,000 420,000
Ida Sofie Jensen 330,000 330,000
Bill-Owe Johansson 330,000 330,000
Lone Hansen 330,000 330,000
Jesper Hjulmand 330,000 150,000 100,000 580,000
Lene Skole 330,000 150,000 100,000 580,000
Tina Snejbjerg 330,000 100,000 430,000
Mari Thjørnøe 330,000 150,000 100,000 580,000
Carl Viggo Östlund^{a)} 258,145 68,952 327,097
Paul Bergqvist^{b)} 71,855 21,048 92,903

a) Joined the Supervisory Board in March 2015 b) Resigned from the Supervisory Board in March 2015

Remuneration of Executive Board

Members of the Executive Board are employed on a contractual basis, and all terms of their remuneration are established by the Supervisory Board within the framework of the approved remuneration policy. Tryg Forsikring wants to ensure an appropriate and balanced combination between management remuneration, predictable risk and value creation for the shareholders in the short and long term.

The Executive Board's remuneration consists of a fixed pay element, a pension and a variable pay element. The fixed pay element must be competitive and appropriate for the market and provide sufficient motivation for all members of the Executive Board to do their best to achieve the company's defined targets. The variable pay element constitutes only a limited part of the overall remuneration. The Supervisory Board can decide that the fixed pay be supplemented with a variable pay element of up to $12.5\%$ of the fixed basic pay including pension at the time of allocation. The variable pay element consists of a matching shares programme. Four years after the purchase by a member of the Executive Board of a specified number of shares, such member is granted a corresponding number of free shares in Tryg Forsikring. The purpose of the matching shares programme is both to retain members of the Executive Board, and to create a joint financial interest between the Executive Board and the shareholders.

Tryg Forsikring, Annual report 2015, page 26


Each member of the Executive Board is entitled to 12 months' notice of termination and 12 months' severance pay. However, the Group CEO is entitled to 12 months' notice of termination and 18 months' severance pay. Each member of the Executive Board has 25% of the basic salary paid into a pension scheme.

Total remuneration of the Executive Management in 2015

DKK Basic salary Pension Car car allowance Total fixed salary Value of matching shares^{1)} Total fee
Morten Hübbe 9,419,270 2,354,817 255,000 12,029,087 1,100,000 13,129,087
Tor Magne Lønnum 6,026,452^{2)} 1,342,553 154,564 7,523,569 650,000 8,173,569
Lars Bonde 4,538,766 1,134,691 255,000 5,928,457 500,000 6,428,457

a) At time of allocation b) Tor Lønnum's basic salary includes a non-pensionable relocation allowance of DKK 656,239.

Financial reporting, risk management and auditing

Being an insurance business, Tryg Forsikring is subject to the risk management requirements of the Danish Financial Business Act and Solvency II. In its policies, the Supervisory Board defines Tryg Forsikring's risk management framework as regards insurance risk, investment risk and operational risk, as well as IT security. The Supervisory Board issues guidelines to the Executive Board. Risks associated with new financial reporting rules and accounting policies are monitored and considered by the Audit Committee, the finance management and the internal auditors. Material legal and tax-related issues and the financial reporting of such issues are assessed on an ongoing basis.

Tryg Forsikring engages in ongoing risk identification, mapping insurance risks and other risks which may endanger the realisation of the Group's strategy or which may have a potentially substantial impact on the Group's financial position. The process involves identifying and continually monitoring the risks identified. As in previous years, Tryg Forsikring undertook an Own Risk and Solvency Assessment (ORSA) in 2015. The purpose of the ORSA is to link strategy, risk management and appetite and solvency, as the aim of the ORSA is to ensure a sensible correlation between the strategy for assuming risks and the available capital over the business planning period.

The Supervisory Board and the Executive Board approve and monitor the Group's overall policies and guidelines, procedures and controls in important risk areas. They receive reports about developments in these areas and about the ways in which the frameworks are applied. The Supervisory Board checks that the company's risk management and internal controls are effective. The Board receives reports on non-compliance with the frameworks and guidelines established by the Supervisory Board. The Risk Committee monitors the risk management on an ongoing basis and reports quarterly to the Supervisory Board.

The Group's internal control systems are based on clear organisational structures and guidelines, general IT controls and segregation of functions, which are supervised by the internal auditors.

As part of the internal control system, Tryg Forsikring has established independent risk management, compliance and actuarial functions. The functions report to the Executive Board and the Supervisory

Tryg Forsikring, Annual report 2015, page 27


Board's Risk Committee. Tryg Forsikring has a decentralised setup whereby risk managers in the business areas carry out controlling tasks for the risk management environment and Tryg Forsikring's compliance function.

The Executive Board has established a formal process for the Group comprising monthly reporting, including for example budget and deviation reports.

Risk management is an integral part of Tryg Forsikring's business operations. The Group seeks at all times to minimise the risk of unnecessary losses in order to optimise returns on the company's capital.

Whistle-blowing scheme

Tryg Forsikring has a whistleblower line, which allows employees, customers and business partners to report any serious wrongdoing or suspected irregularities. Reporting takes place in confidence to the Chairman of the Audit Committee and the Head of Compliance.

Independent and internal audit

The Supervisory Board ensures monitoring by competent and independent auditors. The Group's internal auditor attends all Board meetings. The independent auditor attends the annual Board meeting at which the annual report is presented.

The annual general meeting annually appoints an independent auditor recommended by the Supervisory Board. The internal and independent auditors attend the Audit Committee meetings and at least once a year, the auditors meet with the Audit Committee without the presence of the Executive Board. The Chairman of the Audit Committee deals with any matters that need to be reported to the Supervisory Board.

Tryg Forsikring's internal audit department regularly reviews the quality of the Group's internal control systems and business procedures. It is responsible for planning, performing and reporting the audit work to the Supervisory Board.

Deviations and explanations

Tryg Forsikring complies with the Recommendations on Corporate Governance with the exception of the recommendation concerning the number of independent members of the board committees, with which Tryg Forsikring complies partially; see item 3.4.2 of the Recommendations on Corporate Governance.

Tryg Forsikring, Annual report 2015, page 28


Supervisory Board

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Jørgen Huno Rasmussen

Chairman
Born in 1952. Joined: 2012.
Danish citizen. Professional board member. Adjunct Professor, CBS. Former CEO of the FLSmidth Group.

Education: Graduate Diploma in Organisation, MSc (Civ. Eng.) and PhD.

Chairman: Tryø A/S, Tryø Forsikring A/S, TryøhedsGruppen smba, Lundbeckfonden and LundbeckFond invest A/S.

Deputy Chairman: Terma A/S, Rambøll Group A/S and Halldor Topsøe A/S.

Board member: Bladt Industries A/S, Otto Mønsted A/S and Thomas B. Thnæs Fond.

Committee memberships:
- Chairman of Remuneration Committee
- Nomination Committee and the Remuneration Committee in Halldor Topsøe A/S

Number of shares held: 1,830
Change in portfolio 2015: 0

As former CEO of FLSmidth, Jørgen Huno Rasmussen has experience in international management of listed companies and special skills within strategy, business development, communication, risk management and finance.

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Torben Nielsen

Deputy Chairman
Born in 1947. Joined: 2011.
Danish citizen. Professional board member, Adjunct Professor, CBS. Former Governor of Danmarks Nationalbank (Danish Central Bank).

Education: Savings bank training, Graduate Diplomas in Organisation, Work Sociology, Credit and Financing.

Chairman: Sydbank A/S, Investernøsforeningen Sparinvest, Investernøsforeningen Sparinvest Sicav, Luxembourg, EK bank prf, Capital Market Partners and Museum South East Denmark.

Deputy Chairman: Tryø A/S and Tryø Forsikring A/S.

Board member: Sampension KP Livsforsikring A/S, Dansk Landbrugs Realkreds and a member of the Executive Management of Bombebøssen.

Committee memberships:
- Audit Committee (Chairman), Risk Committee (Chairman) and Remuneration Committee.

Number of shares held: 19,000
Change in portfolio 2015: +1,500

Torben Nielsen has special skills in the fields of management, finance, financial services and risk management as former Governor of Danmarks Nationalbank.

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Anya Eskildsen

Born 1968. Joined: 2013.
Danish citizen. CEO at Niels Brock Copenhagen Business College.

Education: MSc in political Science, business college teaching degree, certified IoD Board Programme.

Board member: Tryø A/S and Tryø Forsikring A/S, TryøhedsGruppen smba, California International Business University (CIBU), USA and Learn for Life (Egmont Fonden).

Committee memberships:
- Remuneration Committee, member of Nykedits Regionsråd, Danish Chinese Business Forum, GSK coordinator appointed by minister and NOCA.

Number of shares held: 250
Change in portfolio 2015: +250

Anya Eskildsen has experience within financial management, strategic management, communication and marketing, innovation and ideas generation and international system exports.

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Vigdis Fossehagen

Employee representative
Born in 1955. Joined: 2012.
Norwegian citizen. Employed since 1996.

Education: Educated in the area of agricultural mechanics.

Chairman: Finansforbundet Tryø, Norway.

Board member: Tryø A/S and Tryø Forsikring A/S.

Committee memberships:
- Remuneration Committee and lay judge in the District Court of Bergen.

Number of shares held: 265
Change in portfolio 2015: +165

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Lone Hansen

Employee representative
Born in 1966. Joined: 2012.
Danish citizen. Employed since 1990.

Education: Certified commercial insurance agent. Various insurance and sales courses and negotiation training.

Chairman: The Association for Tied Agents and Key Account Managers in Tryø.

Board member: Tryø A/S and Tryø Forsikring A/S.
Member of the Tied Agents' District Board of the Financial Services Union Denmark.

Number of shares held: 695
Change in portfolio 2015: +165

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Bill-Owe Johansson

Employee representative
Born in 1959. Joined: 2010.
Swedish citizen. Claims handler in Moderna (Swedish branch). Employed since 2002.

Education: Insurance training.

Board member: Tryø A/S and Tryø Forsikring A/S.

Number of shares held: 1,265
Change in portfolio 2015: +165

Members of the Supervisory Board are elected for a term of one year.
Employee representatives are, however, elected for a term of four years.
The next election of employee representatives will be held in 2016.

a) Dependent member of the Supervisory Board.
b) Independent member of the Supervisory Board, as per the definition in Recommendations on Corporate Governance.

Tryg Forsikring, Annual report 2015, page 29


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Jesper Hjulmand

Born in 1963. Joined: 2010. Danish citizen. CEO of SEAS-NVE A.m.b.A.

Education: MSc in Economics and Business Administration, Lieutenant-Colonel Royal in the Danish Air Force Reserve, panbfinder.

Chairman: Association of Danish Energy and Distribution Companies (DEA), Energi Danmark A/S, Fitba P/S, and SEAS-NVE Net A/S.

Deputy Chairman: Trygheds-Gruppen smba.

Board member: Tryg A/S, Tryg Forsikring A/S, DI General Council and Dansk Energi.

Committee memberships: Audit Committee and Risk Committee, Executive Director Committee of Dansk Energi (Chairman), Green Committee in Region Zeland (Chairman) and member of the Board of Representatives of TryghedsGruppen.

Number of shares held: 8,750

Change in portfolio 2015: 0

From his positions with SEAS-NVE, Jesper Hjulmand has experience within M&A, strategy, organisational and management development, communication and business development.

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Lene Skole

Born in 1959. Joined: 2010. Danish citizen. CEO of the Lundbeck Foundation and Lundbeckfond Invest A/S.

Education: The A.P. Møller Group's international shipping education, Graduate Diploma in Financing and various international management programmes.

Deputy Chairman: Dong Energy A/S, H. Lundbeck A/S, ALK-Abelid A/S and Falck A/S (Falck Holding A/S, Falck Danmark A/S).

Board member: Tryg A/S and Tryg Forsikring A/S.

Committee memberships: Audit Committee and Risk Committee, the Audit Committee in ALK-Abelid A/S and H. Lundbeck A/S.

Number of shares held: 5,525

Change in portfolio 2015: +1,800

Lene Skole has experience from international companies, among other things through her previous work in Coloplast and The Maersk Company Ltd., UK. Lene Skole has skills within strategy, finance, financing and communication.

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Mari Thjømøe

Born in 1962. Joined: 2012. Norwegian citizen. Professional board member and independent advisor.

Education: Master of Economics and Business Administration, Financial Analyst (CFA) and executive programmes, London Business School and Harvard Business School.

Chairman: Seilsport Maritimt Forlag AS.

Board member: Tryg A/S, Tryg Forsikring A/S, Anzenrum Fondsinvesteringer as, Nordic Mining ASA, Forskningskonsernet Sinset, E-CO Energi, Scaler, Solar ASA, Avinor, Sevan Marine ASA.

Committee memberships: Audit Committee and Risk Committee Member of Audit Committee in Søran Marine ASA and E-CO (Chairman), Scaler, Solar ASA and Remuneration Committee in Anzenrum.

Number of shares held: 1,800

Change in portfolio 2015: +300

Mari Thjømøe has experience from finance, investor relations, international management, strategy, branding and a special knowledge of the insurance market and special insights into Norwegian market conditions as a Norwegian citizen.

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Carl-Viggo Östlund

Born in 1955. Joined: 2015. Swedish citizen. Professional board member and independent advisor. Former CEO of the Swedish banks SBAB and Nordnet as well as the insurance company SalusAnsvar.

Education: Bachelor of Science, education in International Business and Finance & Accounting.

Chairman: Beyond Clean Water AB, Creador AB, Plus BoBn/MA 2 AB, SIM Stockholm AB, PAUSE Foundation.

Board member: Tryg A/S, Tryg Forsikring A/S, Culture Vision and Organisation Sweden AB.

Committee memberships: Remuneration Committee.

Number of shares held: 0

From a number of leading positions in listed as well as privately held companies, Carl-Viggo Östlund has experience from the packaging industry, logistics, insurance, finance and banking. As a Swedish citizen, Carl-Viggo Östlund has special knowledge of Swedish market conditions.

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Ida Sofie Jensen

Born in 1958. Joined: 2013. Danish citizen. Director General of Lif (Danish Association of the Pharmaceutical Industry) and the subsidiary OLI A/S Dansk Lægemiddel Information A/S.

Education: MSc in Political Science, European Health Leadership Programme INSEAD, Executive Management Programme INSEAD, Executive Programme Columbia Business School.

Board member: Tryg A/S and Tryg Forsikring A/S, Trygheds-Gruppen smba, Plougmann & Vingtoft A/S and Hans Knudsen Instituttet (business trust).

Number of shares held: 1,175

Change in portfolio 2015: +310

Ida Sofie Jensen has experience from business operations and the health sector as well as management, strategy, politics and finance.

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Tina Snejbjerg

Employee representative Born in 1962. Joined: 2010. Danish citizen. Employed since 1987. Head of Section in Tryg's staff association.

Education: Insurance training.

Board member: Tryg A/S and Tryg Forsikring A/S.

Committee memberships: Audit Committee and Central Board of DFL.

Number of shares held: 695

Change in portfolio 2015: +165

Members of the Supervisory Board are elected for a term of one year. Employee representatives are, however, elected for a term of four years. The next election of employee representatives will be held in 2016.

a) Dependent member of the Supervisory Board.

b) Independent member of the Supervisory Board, as per the definition in Recommendations on Corporate Governance.

Tryg Forsikring, Annual report 2015, page 30


Group Executive Board

On 1 January 2016, Tryg Forsikring changed the daily management structure. The Nordic business areas are transferred to national business areas with new directors heading the areas. The new structure replaces the Group Executive Management, and the top management is constituted by an Executive Board comprising CEO, CFO and COO.

The former Group Executive Vice Presidents either continue as directors of one of the newly established business areas or in other positions within the organisation. Trond Bøe Svestad, former Group Executive Vice President of Commercial, left Tryg in connection with the organisational change.

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Morten Hübbe
Group CEO

Born in 1972. Joined Tryg in 2002.
Joined the Executive Board in 2003.

Education: BSc in International Business Administration and Modern Languages, MSc in Finance and Accounting and management programme at Wharton.
Board member: Tjenestemændenes Forsikring, KMD A/S and KMD Holding A/S.

Number of shares held: 35,740
Change in portfolio in 2015: +18,475

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Tor Magne Lønnum
Group CFO

Born in 1987. Joined Tryg in 2011.
Joined the Executive Board in 2011.

Education: State-authorised public accountant, Executive Master of Business and Administration from University of Bristol and Ecole Nationale des Ponts et Chaussées.
Board member: Tryg Garantiforsikring A/S, Thermopylae AS (Chairman) and Finansnærings Fellesorganisasjon, TGS Nopec ASA and Pif Bakkafrost.

Number of shares held: 34,150
Change in portfolio in 2015: +4,150

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Lars Bonde
Group COO

Born in 1985. Joined Tryg in 1998.
Joined the Executive Board in 2006.

Education: Insurance training, LL.M.
Board member: Danish Employers' Association for the Financial Sector, Tjenestemændenes Forsikring, Forsikringsakademiet, the Danish Insurance Association and Cphbusiness.

Number of shares held: 36,845
Change in portfolio in 2015: +9,790

Tryg Forsikring, Annual report 2015, page 31


Corporate Social Responsibility

Statutory corporate social responsibility report

Tryg Forsikring's ambition is to be the world's best insurance company. Realising this ambition means operating in a responsible manner and taking care of society. For this purpose steps have been taken to link Corporate Social Responsibility (CSR) more closely to Tryg Forsikring's core business. Thus, the ambition for 2016 is for the CSR department to work closer with Tryg Forsikring's Claims Prevention department to introduce new activities equally beneficial to society and to our customers.

Our efforts focus on climate, people, business ethics and peace of mind. We comply with all aspects of Danish legislation, but our efforts are also based on the principles of the UN Global Compact, UN Guiding Principles on Business and Human Rights, and Global Reporting Initiative. The Supervisory Board approves Tryg Forsikring's CSR policy annually. Read more at Tryg.com > CSR.

Climate

The global climate is changing, and we are seeing an increase in climate-related claims. In 2014-2015, an increase of 103.2% was seen in the number of weather property insurance claims compared to 2012-2013 (excluding storm claims). Because of the more extreme weather, we want to devise solutions which prevent damage in the first place.

SMS pilot to prevent storm claims

In 2015, Tryg Forsikring launched an SMS pilot which sent 10,000 text messages to customers living in areas in which cloudbursts were forecast. Customer feedback was extremely positive with 77% rating the service 9 or 10 on a scale of 0-10. In 2016, we will investigate the possibility of introducing a more permanent SMS solution.

Carbon emissions

Our carbon emissions are mainly associated with heating and electricity use at our offices, as well as car and air travel. We have already introduced a variety of climate-friendly initiatives. These include the installation of 82 video conference rooms in order to minimise travel between offices as well as replacing traditional light bulbs with LED light. We also work to minimise other greenhouse gas emissions. In 2015, we replaced our old Freon 22-based cooling system with a new and more effective system running on ammonia. In 2016, our ambition is to introduce even more climate-friendly solutions in our daily operations.

In 2015, we reduced our carbon emissions by 48.8% compared to 2007. Thus, we did not achieve our goal of a 50% reduction. This was to be expected as an increased level of travel activity was necessary to ensure the smooth transition of tasks to our offshoring partners in Asia. However, emissions were reduced by 0.48% compared to 2014. Our target for 2016 is a 1% reduction compared to 2015.

People

At Tryg Forsikring, we focus on the well-being of our employees and their right to a healthy and safe workplace. We welcome diversity and ensure non-discrimination through equal treatment of all our employees regardless of gender, age, disabilities, ethnic origin, sexual orientation and religion. We see

Tryg Forsikring, Annual report 2015, page 32


our different perspectives as an asset that increases the quality of our services through a better understanding of our customer needs.

In collaboration with the Municipality of Ballerup, Tryg Forsikring helps prepare refugees for entering the Danish labour market. In 2016, we hope to be able to offer an introductory course for refugees.

In Tryg Forsikring, we attach importance to striking a healthy work/life balance and support our employees by offering flexible working hours and the option of working from home. Each year, we conduct an internal employee satisfaction survey. The result was index 74 in 2015 compared to 71 in 2014.

Equal opportunities

In Tryg Forsikring, processes are in place to ensure that men and women enjoy equal treatment in terms of pay levels and career opportunities. To comply with section 99b of the Danish Financial Statements Act on equal gender representation at management level, our initiatives include an action plan aimed at ensuring the recruitment and promotion of more women in management roles. Internal recruiters as well as external agencies are instructed to work actively to present qualified candidates of both genders.

In 2015, our ambitious target of 38% or more women at management level was not achieved as the share of women in management positions stood at 35.4%. Not meeting our target can be ascribed to the fact that even though we want both genders to be represented in the recruitment process, we are at the same time interested in appointing the person best qualified for the job, whether a man or a woman. The result shows that we were not able to attract enough of the qualified women in 2015, an issue which we will strive to address in 2016. To qualify and motivate more women to apply for management jobs, we are maintaining our focus on the issue in 2016, and planning a number of events targeted at high-potential women in Tryg Forsikring. The target for 2016 is 38% or more women in management position.

Business ethics

In Tryg Forsikring, we respect human rights in everything we do, and we want to improve our preventive efforts to minimise the risk of human rights violations. To ensure that Tryg Forsikring's values are part of our suppliers' mindset, all our suppliers have to comply with our CSR reporting guidelines. Therefore, we have introduced a new reporting system. Trialling the new system, 124 automobile suppliers reported on their CSR efforts in 2015.

As a part of Tryg Forsikring's anti-corruption setup, we have a code of ethics which all employees must know and adhere to. At the same time, our employees are obliged to report any activities that do not comply with our code of ethics or applicable legislation. For this purpose, Tryg Forsikring has set up a whistleblower line, where it is possible for employees and external stakeholders to report such instances in confidentiality. The whistleblower line was used once in 2015. In 2016, we will work to further increase awareness of the code of ethics among our employees.

Taxes

Tryg Forsikring's tax policy is adopted by the Supervisory Board once a year and anchored in the Audit Committee. The tax policy includes guidelines ensuring that Tryg Forsikring pays all relevant taxes.

Tryg Forsikring, Annual report 2015, page 33


Responsible offshoring

In 2015, Tryg Forsikring extended its offshoring programme to include accounting. In its choice of partners, Tryg Forsikring has paid much attention to working conditions, wanting to ensure that our partners respect human and labour rights. At the same time, a risk analysis of each partner is performed before signing the contract. Tryg Forsikring also wants to make sure that workers receive the necessary training, which is why our partners' employees have been visiting Tryg Forsikring to learn about our systems and processes. Tryg Forsikring employees have also visited our partners to get a better understanding of their operations and to support them during the first few weeks after taking over the new processes. Partners are asked to submit an annual CSR report.

The offshoring programme has resulted in redundancies. Tryg Forsikring has made a new-placement agreement with the stated objective that at least 90% of the affected employees must have found a new job, started studying or in some other way clarified their career path within 12 months of leaving Tryg Forsikring. Preliminary results show that in Denmark 94% of those made redundant in February 2015 have found new opportunities.

Peace of mind

In Tryg Forsikring, we want to help create peace of mind in society. This is our reason for engaging in a number of activities to prevent claims. One initiative is to offer synthetic DNA marking as a way of preventing breakins. The initiative started in 2014 in Sønderborg, Denmark. In 2015, Tryg Forsikring distributed 280 marking kits in Sandefjord, Norway. In October 2015, preliminary results from Sønderborg showed a 50% decline in the number of break-ins for the 90 properties using DNA marking compared to a 26% decline in the area in general. In 2016, we will be able to conclude on the long-term preventive effect of synthetic DNA marking in Sønderborg.

Engagement with the local community

To create peace of mind and share our knowledge about prevention, we invited 120 students from the local community in Ballerup to participate in two workshops. One focused on bicycle safety and the other one on prevention of fire. Both workshops received positive feedback, and we are planning to host at least one workshop in 2016. To increase our engagement with the local community, we will also relaunch a financial training course in 2016 aimed at enabling young people to assume responsibility for their finances.

Night Ravens

In 2015, Tryg Forsikring celebrated the 20th anniversary collaboration with the Night Ravens in Norway. The Night Ravens are volunteers who walk the streets at night to prevent violence and crime. To mark the anniversary, a conference was held in Bergen which was attended by the Norwegian Prime Minister Erna Solbjerg. At the conference, Tryg Forsikring's CEO Morten Hübbe donated NOK 1m to enable the Night Ravens to continue their valuable work. At the end of 2015, there were approximately 370 active groups of Night Ravens in Norway.

Lifebuoys

The red-and-white lifebuoy has become a symbol of safety along the coastlines in Denmark, Norway

Tryg Forsikring, Annual report 2015, page 34


and Sweden. Since 1952, more than 39,000 lifebuoys have been installed in Norway alone, and every year they help prevent drownings. In 2015, the demand for more lifebuoys increased as Tryg Forsikring distributed over 2,000 compared to around 1,000 in 2014. In 2016, Tryg Forsikring will continue to donate lifebuoys to enhance safety at the seaside.

Tryg Forsikring, Annual report 2015, page 35


Statement by the Supervisory Board and the Executive Management

The Supervisory Board and the Executive Management have today considered and adopted the annual report for 2015 of Tryg Forsikring A/S and the Tryg Forsikring Group.

The consolidated financial statements have been prepared in accordance with the International Financial Reporting Standards as adopted by the EU, and the financial statements of the parent company have been prepared in accordance with the Danish Financial Business Act.

In our opinion, the accounting policies applied are appropriate, and the annual report gives a true and fair view of the Group's and the parent company's assets, liabilities and financial position at 31 December 2015 and of the results of the Group's and the parent company's operations and the cash flows of the Group for the financial year 1 January – 31 December 2015.

Furthermore, in our opinion the Management's review gives a true and fair view of developments in the activities and financial position of the Group and the parent company, the results for the year and of the Group's and the parent company's financial position in general and describes significant risk and uncertainty factors that may affect the Group and the parent company.

We recommend that the annual report be adopted by the shareholders at the annual general meeting.

Ballerup, 29 January 2016

Executive Management:

Morten Hübbe
Group CEO

Tor Magne Lønnum
Group CFO

Lars Bonde
Group COO

Supervisory Board:

Jørgen Huno Rasmussen
Chairman

Torben Nielsen
Deputy chairman

Carla-Viggo Östlund

Anya Eskildsen

Vigdis Fossehagen

Lone Hansen

Jesper Hjulmand

Ida Sofie Jensen

Bill-Owe Johansson

Lene Skole

Tina Snejbjerg

Mari Thjømøe

Tryg Forsikring, Annual report 2015, page 36


Independent auditor's reports

To the shareholders of Tryg Forsikring A/S

Report on the consolidated financial statements and parent financial statements

We have audited the consolidated financial statements and parent financial statements of Tryg Forsikring A/S for the financial year 1 January to 31 December 2015, which comprise the income statement, statement of comprehensive income, statement of financial position, statement of changes in equity and notes, including the accounting policies, for the Group as well as for the Parent, and the consolidated statement of cash flow. The consolidated financial statements are prepared in accordance with International Financial Reporting Standards as adopted by the EU and the parent financial statements are prepared in accordance with the Danish Financial Business Act.

Management's responsibility for the consolidated financial statements and parent financial statements

Management is responsible for the preparation of consolidated financial statements that give a true and fair view in accordance with International Financial Reporting Standards as adopted by the EU as well as for the preparation of parent financial statements that give a true and fair view in accordance with the Danish Financial Business Act, and for such internal control as Management determines is necessary to enable the preparation and fair presentation of consolidated financial statements and parent financial statements that are free from material misstatement, whether due to fraud or error.

Auditor's responsibility

Our responsibility is to express an opinion on the consolidated financial statements and parent financial statements based on our audit. We conducted our audit in accordance with International Standards on Auditing and additional requirements under Danish audit regulation. This requires that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements and parent financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial statements and parent financial statements. The procedures selected depend on the auditor's judgement, including the assessment of the risks of material misstatements of the consolidated financial statements and parent financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity's preparation of consolidated financial statements and parent financial statements that give a true and fair view in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity's internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by Management, as well as the overall presentation of the consolidated financial statements and parent financial statements.

Tryg Forsikring, Annual report 2015, page 37


We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Our audit has not resulted in any qualification.

Opinion

In our opinion, the consolidated financial statements give a true and fair view of the Group's financial position at 31 December 2015, and of the results of its operations and cash flows for the financial year 1 January to 31 December 2015 in accordance with International Financial Reporting Standards as adopted by the EU.

Moreover, in our opinion, the parent financial statements give a true and fair view of the Parent's financial position at 31 December 2015, and of the results of its operations for the financial year 1 January to 31 December 2015 in accordance with the Danish Financial Business Act.

Statement on the management's review

Pursuant to the Danish Financial Business Act, we have read the management's review. We have not performed any further procedures in addition to the audit of the consolidated financial statements and parent financial statements.

On this basis, it is our opinion that the information provided in the management commentary is consistent with the consolidated financial statements and parent financial statements.

Ballerup, 29 January 2016

Deloitte

Statsautoriseret Revisionspartnerselskab

CVR-no. 33 96 35 56

Jens Ringbæk
State Authorised Public Accountant

Lone Møller Olsen
State Authorised Public Accountant

Tryg Forsikring, Annual report 2015, page 38


Tryg Forsikring Group

Financial highlights

DKKm 2015 2014 2013 2012 2011
Gross premium income 17,977 18,652 19,504 20,314 19,948
Gross claims -13,562 -12,650 -14,411 -14,675 -15,783
Total insurance operating costs -2,720 -2,689 -3,008 -3,295 -3,271
Profit/loss on gross business 1,695 3,313 2,085 2,344 894
Profit/loss on ceded business 710 -341 349 86 507
Insurance technical interest, net of reinsurance 18 60 62 62 171
Technical result 2,423 3,032 2,496 2,492 1,572
Investment return after insurance technical interest 2 367 593 593 68
Other income and costs -16 -39 -39 7 27
Profit/loss before tax 2,409 3,360 3,050 3,092 1,667
Tax -414 -770 -634 -855 -470
Profit/loss on continuing business 1,995 2,590 2,416 2,237 1,197
Profit/loss on discontinued and divested business after tax * 49 10 -4 28 -8
Profit/loss 2,044 2,600 2,412 2,265 1,189
Run-off gains/losses, net of reinsurance 1,212 1,131 970 1,015 944
Statement of financial position
Total provisions for insurance contracts 31,571 31,692 32,939 34,355 34,220
Total reinsurers' share of provisions for insurance contracts 3,176 1,938 2,620 2,317 2,067
Total equity 10,307 11,828 11,725 10,872 8,968
Total assets 51,749 52,942 53,985 55,020 53,345
Key ratios
Gross claims ratio 75.4 67.8 73.9 72.2 79.1
Net reinsurance ratio -3.9 1.8 -1.8 -0.4 -2.5
Claims ratio, net of ceded business 71.5 69.6 72.1 71.8 76.6
Gross expense ratio 15.3 14.6 15.6 16.4 16.6
Combined ratio 86.8 84.2 87.7 88.2 93.2
Gross expense ratio without adjustment 15.1 14.4 15.4 16.2 16.4
Operating ratio 86.5 83.8 87.2 87.8 92.2
Relative run-off gains/losses 4.8 4.8 3.9 4.1 4.0
Return on equity after tax (%) 18.5 22.1 21.3 22.8 13.8
Solvency (Solvency I) 2.8 2.9 2.8 2.5 2.3

The gross expense ratio without adjustment is calculated as the ratio of actual gross insurance operating costs to gross premium income. Other key ratios are calculated in accordance with "Recommendations & Financial Ratios 2015" issued by the Danish Society of Financial Analysts.

The adjustment, which is made pursuant to the Danish Financial Supervisory Authority's and the Danish Society of Financial Analysts' definitions of expense ratio and combined ratio, involves the addition of a calculated expense (rent) in respect of owner-occupied property based on a calculated market rent and the deduction of actual depreciation and operating costs on owner-occupied property.

*Profit/loss on discontinued and divested business after tax includes mainly Marine Hull insurance and the Finnish branch of Tryg Forsikring, which was sold in 2012.

Tryg Forsikring, Annual report 2015, page 39


Income statement

DKKm 2015 2014
Note
General insurance
Gross premiums written 18,150 18,672
Ceded insurance premiums -1,165 -1,059
Change in premium provisions 61 268
Change in reinsurers' share of premium provisions 1 -57
3 Premium income, net of reinsurance 17,047 17,824
4 Insurance technical interest, net of reinsurance 18 60
Claims paid -13,095 -13,695
Reinsurance cover received 471 1,361
Change in claims provisions -467 1,045
Change in the reinsurers' share of claims provisions 1,301 -688
5 Claims, net of reinsurance -11,790 -11,977
Bonus and premium discounts -234 -288
Acquisition costs -2,042 -1,955
Administration expenses -678 -734
Acquisition costs and administration expenses -2,720 -2,689
Reinsurance commissions and profit participation from reinsurers 102 102
6 Insurance operating costs, net of reinsurance -2,618 -2,587
2 Technical result 2,423 3,032
Investment activities
14 Income from associates 42 10
Income from investment property 94 94
7 Interest income and dividends 794 949
8 Value adjustments -493 -95
7 Interest expenses -96 -115
Administration expenses in connection with investment activities -80 -62
Total investment return 261 781
4 Return on insurance provisions -259 -414
Total investment return after insurance technical interest 2 367
Other income 81 81
Other costs -97 -120
Profit/loss before tax 2,409 3,360
9 Tax -414 -770
Profit/loss on continuing business 1,995 2,590
10 Profit/loss on discontinued and divested business 49 10
Profit/loss for the year 2,044 2,600
Statement of comprehensive income
DKKm
Profit/loss for the year 2,044 2,600
Other comprehensive income
Other comprehensive income which cannot subsequently be reclassified as profit or loss
Change in equalisation provision and other provisions 21 26
Change in tax rates on security provisions 141 0
Revaluation of owner-occupied property for the year 4 2
Tax on revaluation of owner-occupied property for the year 2 -1
Actuarial gains/losses on defined-benefit pension plans -12 -46
Tax on actuarial gains/losses on defined-benefit pension plans 3 12
159 -7
Other comprehensive income which can subsequently be reclassified as profit or loss
Exchange rate adjustments of foreign entities for the year -89 -178
Hedging of currency risk in foreign entities for the year 86 191
Tax on hedging of currency risk in foreign entities for the year -21 -47
-24 -34
Total other comprehensive income 135 -41
Comprehensive income 2,179 2,559

Tryg Forsikring, Annual report 2015, page 40


Statement of financial position

DKKm 2015 2014
Note Assets
11 Intangible assets 1,038 984
Operating equipment 62 97
Owner-occupied property 1,144 1,153
Assets under construction 2 11
12 Total property, plant and equipment 1,208 1,261
13 Investment property 1,838 1,828
14 Equity investments in associates 229 225
Total investments in associates 229 225
Equity investments 138 128
Unit trust units 3,589 3,884
Bonds 35,705 37,175
Deposits with credit institutions 0 667
Derivative financial instruments 843 1,318
Total other financial investment assets 40,275 43,172
15 Total investment assets 42,342 45,225
Reinsurers' share of premium provisions 173 219
18 Reinsurers' share of claims provisions 3,003 1,719
16 Total reinsurers' share of provisions for insurance contracts 3,176 1,938
Receivables from policyholders 1,261 1,232
Total receivables in connection with direct insurance contracts 1,261 1,232
Receivables from insurance enterprises 199 208
Receivables from Group undertakings 494 718
Other receivables 865 223
15 Total receivables 2,819 2,381
17 Current tax assets 100 0
Cash at bank and in hand 470 504
Total other assets 570 504
Interest and rent receivable 280 337
Other prepayments and accrued income 316 312
Total prepayments and accrued income 596 649
Total assets 51,749 52,942

Tryg Forsikring, Annual report 2015, page 41


Statement of financial position

DKKm 2015 2014
Note
Equity and liabilities
Equity 10,307 11,828
1 Subordinate loan capital 1,698 1,768
18 Premium provisions 5,571 5,810
18 Claims provisions 25,427 25,272
Provisions for bonuses and premium discounts 573 610
Total provisions for insurance contracts 31,571 31,692
19 Pensions and similar obligations 264 342
20 Deferred tax liability 702 1,022
21 Other provisions 132 83
Total provisions 1,098 1,447
Debt relating to direct insurance 603 565
Debt relating to reinsurance 330 188
22 Amounts owed to credit institutions 64 116
23 Debt relating to unsettled funds transactions and repos 4,074 2,902
15 Derivative financial instruments 612 799
17 Current tax liabilities 357 443
Other debt 993 1,148
Total debt 7,033 6,161
Accruals and deferred income 42 46
Total equity and liabilities 51,749 52,942
1 Risk and capital management
24 Contractual obligations, collateral and contingent liabilities
25 Acquisition of subsidiaries
26 Related parties
27 Financial highlights
28 Accounting policies

Tryg Forsikring, Annual report 2015, page 42


Statement of changes in equity

DKKm Share capital Revaluation rate reserves Reserve for exchange rate adjustment Equali-sation reserve Other reserves* Retained earnings Proposed dividend Total
Equity at 31 December 2014 1,100 80 15 106 848 7,279 2,400 11,828
2015
Profit/loss for the year 0 22 -104 676 1,450 2,044
Other comprehensive income 0 6 -24 -1 22 132 0 135
Total comprehensive income 0 6 -24 21 -82 808 1,450 2,179
Dividend paid -3,700 -3,700
Total changes in equity in 2015 0 6 -24 21 -82 808 -2,250 -1,521
Equity at 31 December 2015 1,100 86 -9 127 766 8,087 150 10,307
Equity at 31 December 2013 1,100 79 49 61 888 7,092 2,456 11,725
2014
Profit/loss for the year 0 60 -81 221 2,400 2,600
Other comprehensive income 0 1 -34 -15 41 -34 0 -41
Total comprehensive income 0 1 -34 45 -40 187 2,400 2,559
Dividend paid -2,456 -2,456
Total changes in equity in 2014 0 1 -34 45 -40 187 -56 103
Equity at 31 December 2014 1,100 80 15 106 848 7,279 2,400 11,828

The possible payment of dividend from Tryg Forsikring A/S to Tryg A/S is influenced by contingency fund provisions of DKK 2,516m (DKK 2,622m in 2014). The contingency fund provisions can be used to cover losses in connection with the settlement of insurance provisions or otherwise for the benefit of the insured.
*Other reserves contains Norwegian Natural Perils Pool.

Tryg Forsikring, Annual report 2015, page 43


Statement of cash flow

DKKm 2015 2014
Cash from operating activities
Premiums 17,721 18,139
Claims paid -13,040 -13,584
Ceded business -412 229
Expenses -2,771 -2,862
Change in other payables and other amounts receivable 54 -299
Cash flow from insurance activities 1,552 1,623
Interest income 814 1,001
Interest expenses -96 -115
Dividend received 47 39
Taxes -779 -527
Other items -16 -39
Cash from operating activities, continuing business 1,522 1,982
Cash from operating activities, discontinued and divested business -32 -58
Total cash from operating activities 1,490 1,924
Investments
Acquisition and refurbishment of real property -46 -14
Sale of real property 10 7
Acquisition of equity investments and unit trust units (net) 480 291
Purchase/Sale of bonds (net) 1,070 -386
Deposits with credit institutions 641 630
Purchase/sale of operating equipment (net) 0 -17
Acquisition of intangible assets 0 -228
Hedging of currency risk 86 191
Investments, continuing business 2,241 474
Investments, discontinued and divested business -37 0
Total investments 2,204 474
Financing
Subordinate loan capital 12 0
Debt and receivables, Group 9 -89
Dividend paid -3,700 -2,456
Change in amounts owed to credit institutions -52 110
Financing, continuing business -3,731 -2,435
Financing, discontinued and divested business 0 0
Total financing -3,731 -2,435
Change in cash and cash equivalents, net -37 -37
Cash and cash equivalents discontinued business, 1 January 0 0
Additions relating to purchase of subsidiaries 0 14
Exchangerate adjustment of cash and cash equivalents, 1 January 3 -25
Change in cash and cash equivalents, gross -34 -48
Cash and cash equivalents, 1 January 504 552
Cash and cash equivalents, 31 December 470 504

Tryg Forsikring, Annual report 2015, page 44


Notes

1 Risk- and capital management

Risk management in Tryg Forsikring

The Supervisory Board defines the company's risk appetite through its business model and strategy, and this is operationalised through the company's policies. The company's risk management forms the basis for the risk profile being in line with the specified risk appetite at all times.

Tryg Forsikring's risk profile is continuously measured, quantified and reported to the management and the Supervisory Board. Given the extensive requirements for the Supervisory Board's involvement in capital and risk management, Tryg Forsikring's Supervisory Board has decided to set up a special Risk Committee to address these topics separately during the year. The Committee meets five times a year for a detailed review of various risk management topics and regularly keeps the entire Supervisory Board up-to-date on the status.

Tryg Forsikring's risk management is organised into three levels of control. The first level of control is handled in the business where the company's policies are implemented, and day-to-day compliance is verified. This is supported by decentralised risk managers affiliated with the individual areas. The risk management function is the second level of control, and ensures a consistent approach across the organization, risk assessment at group level and reporting to the management and the Supervisory Board. This involves an ongoing identification and assessment of the most significant risks in the company. Furthermore, the function prepares specific recommendations in relation to capital management, reinsurance, investment risk management and more. Tryg Forsikring's risk management function is also responsible for determining the company's capital.

The third level consists of the internal audit which performs independent assessments of the entire control environment.

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Tryg Forsikring, Annual report 2015, page 45


Capital management

Tryg Forsikring's capital management is based on the key business objectives:

  • A solid capital base, supporting both the statutory requirements and a continued 'A-' rating from Standard & Poor's.
  • Support of a steadily rising nominal dividend per share, where 60-90% of the net profit or loss for the year is paid out in two instalments.
  • Return on the average equity of at least 20% after tax. However 21% from 2017.

Viewed in isolation, in order to fulfil the first two objectives, the company's capital buffer must be as large as possible, while the third objective is best achieved by keeping the capital buffer to a minimum or by ensuring that the capital base is mainly made up of subordinate loan capital. The balance between the different objectives and the resulting capital requirement is assessed in the company's capital plan.

The capital base is continuously measured against the individual solvency requirement calculated on the basis of Tryg Forsikring's partial internal model, where insurance risks are modelled using an internal model, while other risks are described using the Solvency II standard model.

The model calculates Tryg Forsikring's capital requirement with 99.5% solvency level with a 1-year horizon, which means that Tryg Forsikring will be able to fulfil its obligations in 199 out of 200 years. The partial internal model has been used for a number of years, and was approved by the Danish Financial Supervisory Authority in 2015 which means that the present solvency requirement will be maintained as Solvency II has come into force as of 1 January 2016.

The introduction of Solvency II will have a major influence on Tryg Forsikring's capital position in various areas from 1 January 2016. The Solvency capital requirement will decrease by approximately DKK 1.200m due to the inclusion of the loss absorbency capacity of deferred tax. The capital base will increase by approximately DKK 400m due to the inclusion of expected future profits (DKK 600m) and the transition to a new Solvency II discounting curve (DKK -200m). The net effect form these new elements will result in a relative large increase in the capital buffer, where the core equity will constitute a lesser part of the capital base.

Tryg Forsikring has two subordinated loans that amount to DKK 1,707m. The first is a NOK 1,400m loan that was issued in November 2015 and is classified as a Tier 2 element under Solvency II. The second is a NOK 800m loan that was issued in March 2013 and is accordingly to the grandfathering rules treated as a Tier 1 element under Solvency II.

Tryg Forsikring, Annual report 2015, page 46


Company's own risk assessment 'ORSA' (Own Risk and Solvency Assessment)

ORSA is the company's own risk assessment based on the Solvency II principles, which implies that Tryg Forsikring must assess all material risks that the company is or may be exposed to. The ORSA report also contains an assessment of whether the calculation of solvency capital requirement is reasonable and is reflecting Tryg Forsikring's actual risk profile. Moreover, the projected capital requirement is also assessed over the company's strategic planning period. Tryg Forsikring's risk activities are implemented via continuous risk management processes, where the main results are reported to the Supervisory Board and the risk committee during the year, while the ORSA report is an annual summary document assessing all these processes and presenting the total risk picture to Tryg Forsikring's Supervisory Board.

Insurance risk

Insurance risk comprises two main types of risks: underwriting risk and provisioning risk.

Underwriting risk

Underwriting risk is the risk that insurance premiums will not be sufficient to cover the compensations and other costs associated with the insurance business. Underwriting risk is managed primarily through the company's insurance policy defined by the Supervisory Board, and administered through business procedures, underwriting guidelines etc. Underwriting risk is assessed in Tryg Forsikring's capital model, determining the capital impact from insurance products.

Reinsurance is used to reduce the underwriting risk in situations where this can not be achieved to a sufficient degree via ordinary diversification. In case of major events involving damage to buildings and contents, Tryg Forsikring's reinsurance programme provides protection for up to DKK 5.75bn, which statistically is sufficient to cover at least a 250-year event. Retention for such events is DKK 150m. In the event of a frequency of natural disasters, Tryg Forsikring is covered for up to DKK 600m for, after total annual retention of DKK 300m. Tryg Forsikring has also taken out reinsurance for the risk of large claims occurring in sectors with very large sums insured. Tryg Forsikring's largest individual building and contents risks are covered by up to DKK 2bn. Retention for large claims is DKK 100m, gradually dropping to DKK 25m. Single risks exceeding DKK 2bn are covered individually. Tryg Forsikring has combined the minimum cover of other sectors into a joint cover with retention of DKK 100m for the first claim and DKK 25m for subsequent claims. For the individual sectors, individual cover has subsequently been taken out as needed.

For Tryg Forsikring's subsidiary Tryg Garantiforsikring A/S, the maximum retention is DKK 30m. The use of reinsurance creates a natural counterparty risk. This risk be handled by applying a wide range of reinsurers with at least an 'A' rating and USD 100m in capital.

Reserving risk

Reserving risk relates to the risk of Tryg Forsikring's insurance provisions being inadequate. The Supervisory Board lays down the overall framework for the handling of reserving risk in the insurance policy, while the overall risk is measured in the capital model. The uncertainty associated with the calculation of claims reserves affects Tryg Forsikring's results through the run-off on reserves. Long-tailed reserves in particular are subject to interest rate and inflation risk. Interest rate risk is hedged by means of Tryg

Tryg Forsikring, Annual report 2015, page 47


Forsikring's match portfolio which corresponds to the discounted claims reserves. In order to manage the inflation risk of Danish workers' compensation claims reserves, Tryg Forsikring has bought zero coupon inflation swaps. Tryg Forsikring determines the claims reserves via statistical methods as well as individual assessments. At the end of 2015, Tryg Forsikring's claims reserves totalled DKK 25,427m with an average duration of 4,0 years.

Investment risk

The overall framework for managing investment risk is defined by the Supervisory Board in Tryg Forsikring's investment policy. In overall terms, Tryg Forsikring's investment portfolio is divided into a match portfolio and a free portfolio. The match portfolio corresponds to the value of the discounted claims reserves and is designed to hedge the interest rate sensitivity of these as closely as possible. Tryg Forsikring carries out daily monitoring, follow-up and risk management of the Group's interest rate risk. The swap and bond portfolio is thus adjusted continuously to minimise the net interest rate risk.

The free portfolio is subject to the framework defined by the Supervisory Board through the investment policy. The purpose of the free portfolio is to achieve the highest possible return relative to risk. Tryg Forsikring's equity portfolio constitutes the company's largest investment risk. At the end of 2015, the equity portfolio accounted for 5.9% of the total investment assets. This share is expected to be at a similar level in 2016. Tryg Forsikring's property portfolio mainly comprises owner-occupied and investment properties, the value of which is adjusted based on the conditions on the property market through internal valuations backed by external valuations. At the end of 2015, investment properties accounted for 5.1%, while owner-occupied properties accounted for 3.0% of the total investment assets.

Property investments are expected to be at a similar level in 2016. Tryg Forsikring's does not wish to speculate in foreign currency, but since Tryg Forsikring invests and operates its insurance business in other currencies than Danish kroner, Tryg Forsikring is exposed to currency risk. Tryg Forsikring is primarily exposed to fluctuations in the other Scandinavian currencies due to its ongoing insurance activities.

Premiums earned and compensation paid in other currencies create a natural currency hedge, for which reason other risk mitigation measures are not required in this area. However, the part of equity held in other currencies than Danish kroner will be exposed to currency risk. This risk is hedged on an ongoing basis using currency swaps. In addition to the above-mentioned risks, Tryg Forsikring is exposed to credit, counterparty and concentration risk. These risks primarily relate to exposures in high-yield bonds, emerging market debt exposures as well as Tryg Forsikring's investments in AAA-rated Nordic and European government and mortgage bonds. These risks are also managed through the investment policy and the framework for reinsurance defined in the insurance policy. For an insurance company like Tryg Forsikring, liquidity risk is practically non-existent, as premium payments fall due before claims payments. The only significant assets on Tryg Forsikring's balance sheet, which by nature is somewhat illiquid, are the property portfolio.

Tryg Forsikring, Annual report 2015, page 48


Note

DKKm 2015 2014
1 Sensitivity analysis
Insurance risk
DKKm
Effect of 1% change in:
Combined ratio (1 percentage point) +/- 177 +/-184
Claim frequency (1 percentage point) +/- 1,450 +/- 1,369
Average claim +/- 132 +/-122
Premium rates +/-175 +/- 190
Provisioning risk
1% change in inflation on person-related lines of business *) +/- 476 +/-300
10% error in the assessment of long-tailed lines of business (workers' compensation, motor liability, liability, accident) +/- 1,671 +/- 1,752
Investment risk
Interest rate market
Effect of 1% increase in interest curve:
Impact of interest-bearing securities -940 -880
Higher discounting of claims provisions 947 793
Net effect of interest rate rise 7 -87
Impact of Norwegian pension obligation **) 153 87
Equity market
15% decline in equity market -341 -393
Impact of derivatives -7 -72
Real estate market
15% decline in real estate markets -480 -488
Currency market
Equity:
15% decline in exposed currency (exclusive of EUR) relative to DKK -647 -835
Impact of derivatives 614 791
Net impact of exchange rate decline -33 -44
Technical result per year:
Impact of 15% change in NOK and SEK exchange rates relative to DKK +/- 176 +/- 230
*) Including the effect of the zero coupon inflation swap
**) additional sensitivity information about pay increase rate and mortality in note 19 Pensions and similar obligations

Operational risk

Operational risk relates to errors or failures in internal procedures, fraud, breakdown of infrastructure, IT security and similar factors. As operational risks are mainly internal, Tryg Forsikring focuses on an adequate control environment for its operations. In practice, this work is organised by means of procedures, controls and guidelines covering the various aspects of the Group's operations. The Supervisory Board defines the overall framework for managing operational risk in Tryg Forsikring's IT security policy and operational risk policy. These risks are controlled via the Operational Risk Committee. A special crisis management structure is set up to deal with the eventuality that Tryg Forsikring is hit by major crises. This comprises a Crisis Management Team at Group level, national contingency teams at country level and finally business contingency in the individual areas. Tryg Forsikring has prepared contingency plans to address the most important areas. In addition, comprehensive IT contingency plans have been established, primarily focusing on the business-critical systems.

Other risks

Strategic risk

The strategic risk is the risk of loss as a result of Tryg Forsikring's chosen strategic position. The strategic position covers both business transactions, IT strategy, choice of business partners and changed market conditions. Tryg Forsikring's strategic position is determined by Tryg Forsikring's Supervisory Board in close collaboration with the Executive Board. Before determining the strategic position, the strategic decisions are subjected to a risk assessment, explaining the risk of the chosen strategy to Tryg Forsikring's Supervisory Board and Executive Board.

Compliance risk

Compliance risk is the risk of loss as a result of lack of compliance with rules and regulations. The

Tryg Forsikring, Annual report 2015, page 49


handling of compliance risk is coordinated centrally via the Group's legal department, which, among other things, sits on industry committees in connection with legislative monitoring, ensures implementation in Tryg Forsikring through business procedures and participates in the ongoing training of the organisation.

Emerging risk

Emerging risk cover new risks or known risks, with changing characteristics. The management of this type of risk will be handled in the individual business areas, which monitor the market and adapt the products as the conditions change. In the event of a change in insurance terms, it is ensured that Tryg Forsikring's reinsurance cover is consistent with the new conditions.

Tryg Forsikring, Annual report 2015, page 50


NOTES

Claims provisions - estimated accumulated claims - DKKm

Gross 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Estimated accumulated claims
End of year 10,935 10,711 11,629 12,162 13,534 15,782 16,126 13,659 13,532 12,841 14,853
1 year later 10,825 10,972 12,199 13,500 14,189 15,884 16,516 13,644 13,845 13,188
2 year later 10,685 10,515 12,773 13,383 14,204 15,836 16,515 13,581 13,682
3 year later 10,315 10,743 12,752 13,396 14,002 15,718 16,466 13,431
4 year later 10,460 10,679 12,755 13,357 13,884 15,631 16,304
5 year later 10,405 10,671 12,661 13,262 13,787 15,567
6 year later 10,311 10,649 12,535 13,231 13,770
7 year later 10,323 10,612 12,529 12,981
8 year later 10,294 10,428 12,461
9 year later 10,189 10,361
10 year later 10,020
10,020 10,361 12,461 12,981 13,770 15,567 16,304 13,431 13,682 13,188 14,853
Cumulative payments to date -9,746 -9,771 -11,610 -11,796 -12,386 -13,967 -14,383 -11,187 -11,048 -9,504 -6,714
Provisions before discounting, end of year 273 589 851 1,185 1,384 1,600 1,921 2,245 2,634 3,685 8,139
Discounting -41 -68 -99 -138 -156 -161 -159 -174 -167 -205 -193
Reserves from 2004 and prior years 2,127
Other reserves 355
Gross provisions for claims, end of year 25,427

Ceded business

Estimated accumulated claims 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
End of year 915 272 498 155 284 668 1,449 228 550 250 2,068
1 year later 811 272 465 220 354 748 2,145 259 961 302
2 year later 816 259 480 189 332 738 2,267 297 942
3 year later 811 292 485 179 289 714 2,307 304
4 year later 840 293 505 179 292 723 2,271
5 year later 836 288 476 166 297 744
6 year later 822 287 505 171 292
7 year later 822 288 496 165
8 year later 814 286 496
9 year later 826 286
10 year later 823
823 286 496 165 292 744 2,271 304 942 302 2,068
Cumulative payments to date -811 -278 -483 -159 -283 -685 -2,176 -264 -642 -213 -41
Provisions before discounting, end of year 12 8 14 7 10 60 95 40 300 88 2,027
Discounting -1 -1 -1 0 0 -1 -1 -1 -3 -2 -7
Reserves from 2004 and prior years 210
Other reserves 151
Provisions for claims, end of year 3,003

Net of reinsurance

Estimated accumulated claims 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
End of year 10,020 10,439 11,131 12,007 13,250 15,115 14,677 13,432 12,982 12,591 12,786
1 year later 10,014 10,700 11,734 13,280 13,835 15,137 14,370 13,386 12,884 12,886
2 year later 9,869 10,256 12,293 13,194 13,872 15,098 14,248 13,284 12,740
3 year later 9,504 10,450 12,267 13,217 13,713 15,004 14,160 13,127
4 year later 9,619 10,386 12,250 13,178 13,592 14,907 14,033
5 year later 9,569 10,383 12,186 13,096 13,491 14,823
6 year later 9,489 10,362 12,030 13,059 13,477
7 year later 9,502 10,323 12,033 12,816
8 year later 9,481 10,142 11,965
9 year later 9,363 10,075
10 year later 9,196
9,196 10,075 11,965 12,816 13,477 14,823 14,033 13,127 12,740 12,886 12,786
Cumulative payments to date -8,935 -9,493 -11,128 -11,637 -12,103 -13,282 -12,206 -10,923 -10,406 -9,290 -6,675
Provisions before discounting, end of year 261 582 837 1,179 1,374 1,540 1,826 2,204 2,334 3,596 6,112
Discounting -40 -68 -98 -138 -156 -160 -157 -173 -164 -204 -186
Reserves from 2004 and prior years 1,917
Other reserves 204
Provisions for claims, net of reinsurance, end of the year 22,424

Other provisions comprise the claims provisions for Tryg Garantiforsikring A/S.
The amounts in foreign currency in the table are translated to Danish kroner using the exchange rate at 31 December 2015 to prevent the impact of exchange rate fluctuations.

Tryg Forsikring, Annual report 2015, page 51


Note

DKKm

2015 Expected cash flow, not discounted
0-1 year 1-2 years 2-3 years > 3 years Other Total
Premium provisions, gross 5,149 126 67 87 142 5,571
Premium provisions, ceded -146 0 0 0 -28 -174
Claims provisions, gross 9,045 4,029 2,646 11,150 357 27,227
Claims provisions, ceded -1,959 -395 -213 -311 -151 -3,029
12,089 3,760 2,500 10,926 320 29,595
2014
--- --- --- --- --- --- ---
Premium provisions, gross 5,337 130 124 133 86 5,810
Premium provisions, ceded -156 0 0 0 -22 -178
Claims provisions, gross 9,041 4,282 2,716 9,945 678 26,662
Claims provisions, ceded -529 -311 -199 -263 -451 -1,753
13,693 4,101 2,641 9,815 291 30,541

Other comprises Tryg Garantiforsikring A/S and premium provisions in Securator A/S.

Investment risk

Bond portfolio including interest derivatives 2015 2014
Duration 1 year or less 14,856 16,622
Duration 1 year - 5 years 13,011 13,925
Duration 5 - 10 years 4,175 4,129
Duration more than 10 years 2,363 2,836
Total 34,405 37,512
Duration 2.5 2.2

The option adjusted duration is used to measure duration. The option adjustment relates primarily to Danish mortgage bonds and reflects the expected duration-shortening effect of the borrower's option to cause the bond to be redeemed through the mortgage institution at any point in time.

Listed shares 2015 2014
Nordic countries 52 413
United Kingdom 90 207
Rest of Europe 501 674
United States 1,165 1,096
Asia etc. 516 563
Total 2,324 2,953
The portfolio of unlisted shares totals 138 128

The share portfolio includes exposure from share derivatives of DKK 47m (DKK 477m in 2014)

Unlisted equity investments are based on an estimated market price.

Exposure to exchange rate risk 2015 2014
Assets and debt Hedge Exposure Assets and debt Hedge Exposure
USD 2,355 -2,313 42 1,952 -1,918 34
EUR 633 -524 109 530 706 1,236
GBP 197 -189 8 79 -69 10
NOK 1,991 -1,867 124 3,701 -3,507 194
SEK 1,114 -1,007 107 1,076 -998 78
Other 477 -429 48 541 -474 67
Total 438 1,619

Tryg Forsikring, Annual report 2015, page 52


Note

DKKm

Impact of exchange rate fluctuations in SEK and NOK on technical result
2015 2014 Change Currency effect Change excl. currency effect
Gross premium income 17,977 18,652 -675 -534 -141
Gross claims -13,562 -12,650 -912 374 -1,286
Total insurance operating costs -2,720 -2,689 -31 81 -112
Profit/loss on gross business 1,695 3,313 -1,618 -79 -1,539
Profit/loss on ceded business 710 -341 1,051 11 1,040
Insurance technical interest, net of reinsurance 18 60 -42 -2 -40
Technical result 2,423 3,032 -609 -70 -539
2014 2013 Change Currency effect Change excl. currency effect
Gross premium income 18,652 19,504 -852 -642 -218
Gross claims -12,650 -14,411 1,761 437 1,324
Total insurance operating costs -2,689 -3,008 319 86 233
Profit/loss on gross business 3,313 2,085 1,228 -119 1,347
Profit/loss on ceded business -341 349 -690 10 -700
Insurance technical interest, net of reinsurance 60 62 -2 -3 1
Technical result 3,032 2,496 536 -112 648
Impact of exchange rate fluctuations in SEK and NOK on the statement of financial position
2015 2014 Change Currency effect Change excl. currency effect
Assets
Intangible assets 1,038 984 54 12 42
Total property, plant and equipment 1,208 1,261 -53 -26 -27
Investment property 1,838 1,828 10 -20 30
Investments in associates 229 225 4 -1 5
Other financial investment assets 40,275 43,172 -2,897 -704 -2,193
Reinsurers' share of provisions for insurance contracts 3,176 1,938 1,238 -45 1,283
Receivables 2,819 2,381 438 -19 457
Other assets 570 504 66 0 66
Prepayments and accrued income 596 649 -53 -3 -50
Total assets 51,749 52,942 -1,193 -806 -387
Equity and liabilities
Equity 10,307 11,828 -1,521 0 -1,521
Subordinate loan capital 1,698 1,768 -70 -82 12
Provisions for insurance contracts 31,571 31,692 -121 -518 397
Total provisions 1,098 1,447 -349 -43 -306
Other debt 7,033 6,161 872 -163 1,035
Accruals and deferred income 42 46 4 0 4
Total equity and liabilities 51,749 52,942 -1,193 -806 -387
Credit risk
2015 2014
Bond portfolio by ratings DKKm % DKKm %
AAA to A 35,181 98.5 36,930 99.3
Other 523 1.5 244 0.7
Not rated 1 - 1 -
Total 35,705 100.0 37,175 100.0
Reinsurance balances
AAA to A 2,772 95.9 1,447 90.7
Other 0 - 1 0.1
Not rated 120 4.1 147 9.2
Total 2,892 100.0 1,595 100.0
Liquidity risk
Maturity of the Group's financial obligations including interest
2015 0-1 year 1-5 years >5 years Total
Subordinate loan capital 66 263 3,362 3,691
Amounts owed to credit institutions 64 0 0 64
Debt relating to unsettled funds transactions and repos 4,074 0 0 4,074
Derivative financial instruments 181 219 259 659
Other debt 2,283 0 0 2,283
6,668 482 3,621 10,771
2014 0-1 year 1-5 years >5 years Total
Subordinate loan capital 87 243 2,209 2,539
Amounts owed to credit institutions 116 0 0 116
Debt relating to unsettled funds transactions and repos 2,902 0 0 2,902
Derivative financial instruments 428 225 189 842
Other debt 2,344 0 0 2,344

Interest on loans for a perpetual term has been recognised for the first fifteen years.

Tryg Forsikring, Annual report 2015, page 53


NOTES

DKKm

Capital adequacy 2015 2014
Solvency margin 3,187 3,348
Shareholder's equity according to annual report 10,307 11,828
Tier 1 Capital 10,307 11,828
Subordinate loan capital 1,707 1,496
Proposed dividend -1,450 -2,400
Value of intangible assets -1,038 -984
Deferred tax assets -1 -1
Discounting -341 -231
Equalisation reserve -163 -142
Total basic capital 9,021 9,566
Total distributable basic capital 5,834 6,218
Solvency 2.8 2.9

Subordinate loan capital

Bond loan EUR 150m Bond loan NOK 800m Bond loan NOK 1,400m
2015 2014 2015 2014 2015
The fair value of the loan at the statement of financial position date - 1,106 671 714 1,086
The fair value of the loan at the statement of financial position date is based on a price of - 99 108 108 100
Total capital losses and costs at the statement of the financial position date - 3 4 4 6
Interest expenses for the year 49 50 34 40 3
Effective interest rate - 4.5% 3.6% 3.6% 3.9%
Loan terms:
Lender Listed bonds Listed bonds Listed bonds
Principal EUR 150m NOK 800m NOK 1,400m
Issue price 99.017 100 100
Issue date December 2005 March 2013 November 2015
Maturity year 2025 Perpetual 2045
Loan may be called by lender as from Called by Tryg in December 2023 2025
Repayment profile Interest-only Interest-only Interest-only
Interest structure 4.5% (until 2015) 3.75 % above NIBOR 3M (until 2023) 2.75 % above NIBOR 3M (until 2025)
2.1% above EURIBOR 3M (from 2015) 4.75 % above NIBOR 3M (from 2023) 3.75 % above NIBOR 3M (from 2025)

The share of capital included in the calculation of the capital base total DKK 1,707m (DKK 1,496m in 2014)

The loans are initially recognised at fair value on the date on which a loan is entered and subsequently measured at amortised cost.

The loans are taken by Tryg Forsikring A/S. The creditors have no option to

call the loans before maturity or otherwise terminate the loan agreements. The loans are

automatically accelerated upon the liquidation or bankruptcy of Tryg Forsikring A/S.

Prices used for determination of fair value in respect of both loans are based on actual traded prices from Bloomberg.

Tryg Forsikring, Annual report 2015, page 54


NOTE

DKKm
2 Operating segments

2015 Private Commercial Corporate Sweden Other * Group
Gross premium income 8,803 3,992 3,894 1,317 -29 17,977
Gross claims -6,074 -2,612 -3,987 -852 -37 -13,562
Gross operating expenses -1,291 -683 -420 -246 -80 -2,720
Profit/loss on ceded business -148 -44 877 -1 26 710
Insurance technical interest, net of reinsurance 8 5 5 0 0 18
Technical result 1,298 658 369 218 -120 2,423
Other items -379
Profit/loss 2,044
Run-off gains/losses, net of reinsurance 324 388 351 149 0 1,212
Intangible assets 33 597 408 1,038
Equity investments in associates 229 229
Reinsurers' share of premium provisions 17 16 140 0 0 173
Reinsurers' share of claims provisions 141 408 2,422 32 0 3,003
Other assets 47,306 47,306
Total assets 51,749
Premium provisions 2,342 1,318 1,062 849 0 5,571
Claims provisions 5,791 6,566 11,357 1,713 0 25,427
Provisions for bonuses and premium discounts 457 54 50 12 0 573
Other liabilities 9,871 9,871
Total liabilities 41,442
2014 Private Commercial Corporate Sweden Other * Group
--- --- --- --- --- --- ---
Gross premium income 9,051 4,190 4,033 1,399 -21 18,652
Gross claims -6,129 -2,673 -2,872 -998 22 -12,650
Gross operating expenses -1,311 -664 -446 -268 0 -2,689
Profit/loss on ceded business -23 8 -304 -21 -1 -341
Insurance technical interest, net of reinsurance 24 14 16 6 0 60
Technical result 1,612 875 427 118 0 3,032
Other items -432
Profit/loss 2,600
Run-off gains/losses, net of reinsurance 357 310 421 43 0 1,131
Intangible assets 37 600 347 984
Equity investments in associates 225 225
Reinsurers' share of premium provisions 10 12 197 0 0 219
Reinsurers' share of claims provisions 154 346 1,181 38 0 1,719
Other assets 49,795 49,795
Total assets 52,942
Premium provisions 2,423 1,425 1,163 799 0 5,810
Claims provisions 6,062 6,742 10,754 1,714 0 25,272
Provisions for bonuses and premium discounts 488 51 62 9 0 610
Other liabilities 9,422 9,422
Total liabilities 41,114

Description of segments

Please refer to the accounting principles for a description of operating segments.

Costs are allocated according to specific keys, which are believed to provide the best estimate of assessed resource consumption.

*Amounts relating to eliminations and in 2015 also restructuring expenses are included under 'Other'. Details of amounts in

note 2 Geographical segments.

Other assets and liabilities are managed at Group level and are therefore not allocated to the individual segments

but are included under 'Other'.

Tryg Forsikring, Annual report 2015, page 55


Note

2 Geographical segments

DKKm 2015 2014 2013 2012 2011
Danish general insurance *
Gross premium income 9,346 9,361 9,534 9,910 10,019
Technical result 1,371 1,510 1,202 1,441 1,033
Run-off gains/losses, net of reinsurance 512 564 566 571 770
Key ratios
Gross claims ratio 80.5 66.9 79.5 71.1 83.3
Net reinsurance ratio -9.2 2.1 -7.0 -0.2 -8.1
Claims ratio, net of ceded business 71.3 69.0 72.5 70.9 75.2
Gross expense ratio 13.9 15.1 15.0 14.5 15.1
Combined ratio 85.2 84.1 87.5 85.4 90.3
Number of full-time employees 31 December 1,845 1,993 2,035 2,174 2,315
Norwegian general insurance
Gross premium income 6,766 7,337 7,819 8,239 7,916
Technical result 844 1,478 1,258 1,017 598
Run-off gains/losses, net of reinsurance 492 501 387 465 181
Key ratios
Gross claims ratio 70.9 66.5 65.1 72.4 73.2
Net reinsurance ratio 2.1 1.4 4.1 -1.0 3.2
Claims ratio, net of ceded business 73.0 67.9 69.2 71.4 76.4
Gross expense ratio 14.9 12.5 15.3 16.8 17.0
Combined ratio 87.9 80.4 84.5 88.2 93.4
Number of full-time employees 31 December 1,113 1,167 1,199 1,282 1,338
Swedish general insurance
Gross premium income 1,894 1,975 2,169 2,183 2,050
Technical result 328 44 36 131 -59
Run-off gains/losses, net of reinsurance 208 66 17 -21 -7
Key ratios
Gross claims ratio 63.5 77.6 80.6 75.3 82.0
Net reinsurance ratio 1.7 2.2 0.7 1.5 2.6
Claims ratio, net of ceded business 65.2 79.8 81.3 76.8 84.6
Gross expense ratio 17.5 18.4 17.6 18.6 20.3
Combined ratio 82.7 98.2 98.9 95.4 104.9
Number of full-time employees 31 December 387 425 458 444 423
Other**
Gross premium income -29 -21 -18 -18 -37
Technical result -120 0 0 -97 0
Tryg Forsikring
Gross premium income 17,977 18,652 19,504 20,314 19,948
Technical result 2,423 3,032 2,496 2,492 1,572
Investment return 2 367 593 593 68
Other income and costs -16 -39 -39 7 27
Profit/loss before tax 2,409 3,360 3,050 3,092 1,667
Run-off gains/losses, net of reinsurance 1,212 1,131 970 1,015 944
Key ratios
Gross claims ratio 75.4 67.8 73.9 72.2 79.1
Net reinsurance ratio -3.9 1.8 -1.8 -0.4 -2.5
Claims ratio, net of ceded business 71.5 69.6 72.1 71.8 76.6
Gross expense ratio*** 15.3 14.6 15.6 16.4 16.6
Combined ratio 86.8 84.2 87.7 88.2 93.2
Number of full-time employees, continuing business at 31 December 3,345 3,585 3,692 3,900 4,076
Number of full-time employees, discontinued and divested business at 31 December 0 0 0 189 242
  • Includes Danish general insurance and Finnish guarantee insurance.
    **Amounts relating to eliminations. In 2012 discontinued business and restructuring expenses were included under 'Other'. In 2014 the costs were positively affected by a one-time effect regarding changed pension terms in Norway and they were negatively affected by a provision in connection with the transfer to the new it-supplier. The joint effect was approx DKK 135m. In 2015 costs and claims were negatively effected by DKK 80m and DKK 40m respectively due to provisioning for the efficiency programme.
    *** Adjustment of gross expense ratio included only in 'Tryg Forsikring'. The adjustment is explained in a footnote to Financial highlights.

Tryg Forsikring, Annual report 2015, page 56


Note

DKKm Accident and health Health care Worker's compensation Motor TPL Motor comprehensive insurance Marine, aviation and cargo insurance
2 Technical result, net of reinsurance, by line of business 2015 2014 2015 2014 2015 2014 2015 2014 2015 2014 2015 2014
Gross premiums written 1,652 1,692 321 313 890 951 1,980 2,098 3,680 3,747 332 353
Gross premium income 1,629 1,663 316 314 893 970 1,963 2,134 3,573 3,715 337 320
Gross claims -1,026 -1,212 -233 -223 -85 -155 -1,164 -1,336 -2,446 -2,295 -218 -256
Gross operating expenses -219 -224 -32 -37 -103 -108 -339 -337 -542 -555 -41 -39
Profit/loss on ceded business -4 -7 -1 -1 -10 -8 -33 -51 -2 16 -53 21
Insurance technical interest, net of reinsurance 2 5 0 1 1 3 2 7 3 11 1 1
Technical result 382 225 28 54 696 702 429 197 586 892 26 47
Gross claims ratio 63.0 72.9 80.7 71.0 9.3 16.0 59.3 72.9 68.5 61.8 64.7 80.0
Combined ratio 76.7 86.8 91.1 83.1 22.2 27.9 78.2 91.1 83.7 76.3 92.6 85.6
Claims frequency* 4.4% 4.5% 130.3% 128.3% 17.6% 17.4% 5.5% 5.6% 17.9% 18.1% 21.2% 19.8%
Average claims DKK** 29,968 33,560 3,905 4,334 65,254 79,102 17,846 22,248 10,110 10,376 75,653 111,361
Total claims 40,135 37,228 56,697 50,173 10,469 9,463 77,164 72,195 241,311 224,791 2,871 2,470
Fire and contents (Private) Fire and contents (Commercial) Change of ownership Liability insurance Credit and guarantee insurance Tourist assistance insurance
2015 2014 2015 2014 2015 2014 2015 2014 2015 2014 2015 2014
Gross premium written 4,363 4,453 2,427 2,556 62 62 962 985 352 338 610 573
Gross premium income 4,328 4,492 2,442 2,535 64 65 958 979 347 327 607 568
Gross claims -3,130 -3,139 -3,750 -1,957 -118 -63 -612 -917 247 16 -580 -450
Gross operating expenses -647 -671 -563 -376 -10 -12 -153 -148 -45 -45 -81 -79
Profit/loss on ceded business 117 22 1,438 113 0 0 67 10 302 188 2 2
Insurance technical interest, net of reinsurance 2 12 2 7 0 0 1 3 0 1 1 2
Technical result 436 716 -231 96 -64 -10 127 -93 157 111 -55 39
Gross claims ratio 72.3 69.9 153.6 77.2 184.4 96.9 63.9 93.7 -71.2 -4.9 95.6 79.2
Combined ratio 90.0 84.3 109.5 96.5 200.0 115.4 86.8 109.8 54.8 66.4 109.2 93.5
Claims frequency* 7.9% 7.6% 16.1% 15.8% 9.9% 9.2% 10.2% 11.3% 0.1% 0.1% 19.6% 19.4%
Average claims DKK** 8,742 9,615 116,003 62,035 26,008 20,263 68,006 81,763 790,685 1,068,663 5,893 5,673
Total claims 370,685 333,943 32,331 29,686 4,273 4,255 10,454 10,454 111 83 96,774 79,007
Other insurance***) Total exclusive of Norwegian Group Life Norwegian Group Life, one-year policies Total
2015 2014 2015 2014 2015 2014 2015 2014
Gross premiums written 59 75 17,690 18,196 460 476 18,150 18,672
Gross premium income 60 84 17,517 18,166 460 486 17,977 18,652
Gross claims -46 -14 -13,183 -12,221 -379 -429 -13,562 -12,650
Gross operating expenses -95 -15 -2,670 -2,646 -50 -43 -2,720 -2,689
Profit/loss on ceded business -46 -20 711 -341 -1 0 710 -341
Insurance technical interest, net of reinsurance 1 1 16 54 2 6 18 60
Technical result -126 36 2,391 3,012 32 20 2,423 3,032
Gross claims ratio 76.7 16.7 75.3 67.3 82.4 88.3 75.4 67.8
Combined ratio 311.7 58.3 86.4 83.7 93.5 97.1 86.8 84.2
Average claims DKK** 392,147 59,818
Total claims 34 220
  • The claims frequency is calculated as the number of claims incurred in the year in proportion to the average number of insurance contracts in the year.
    Average claims are total claims before run-off in the year relative to the number of claims in the year.
    *) Other insurance, gross claims and gross operating expenses include restructuring costs of DKK 40m and DKK 80m, respectively, in 2015.

Tryg Forsikring, Annual report 2015, page 57


Tryg Forsikring, Annual report 2015, page 58

NOTES

DKKm 2015 2014
3 Premium income, net of reinsurance
Direct insurance 18,166 18,872
Indirect insurance 44 67
18,210 18,939
Unexpired risk provision 1 1
18,211 18,940
Ceded direct insurance -1,103 -1,067
Ceded indirect insurance -61 -49
17,047 17,824
2015 2014
Direct insurance, by location of risk Gross Ceded Gross Ceded
Denmark 9,419 -625 9,488 -689
Other EU countries 1,893 -46 1,943 -30
Other countries *) 6,855 -432 7,442 -348
18,167 -1,103 18,873 -1,067
*Mainly Norway 2015 2014
4 Insurance technical interest, net of reinsurance
Return on insurance provisions 259 414
Discounting transferred from claims provisions -241 -354
18 60
5 Claims, net of reinsurance
Claims -15,063 -13,376
Run-off previous years, gross 1,500 726
-13,563 -12,650
Reinsurance cover received 2,061 268
Run-off previous years, reinsurers' share -288 405
-11,790 -11,977
6 Insurance operating costs, net of reinsurance
Commissions regarding direct insurance contracts -368 -395
Other acquisition costs -1,674 -1,560
Total acquisition costs -2,042 -1,955
Administration expenses -678 -734
Insurance operating costs, gross -2,720 -2,689
Commission from reinsurers 102 102
-2,618 -2,587
Administrative expenses include fee to the auditors appointed by the annual general meeting:
Deloitte -7 -11
-7 -11
The fee is divided into:
Statutory audit -3 -3
Tax advice -2 -1
Other services -2 -7
-7 -11
Expenses have been incurred for the Group's Internal Audit Department. -9 -10
In the calculation of the expense ratio, costs are stated exclusive of depreciation and operating costs on the owner-occupied property but including a calculated rent concerning the owner-occupied property based on a calculated market rent of DKK 36m. (DKK38m in 2014)
Insurance operating costs, gross, classified by type
Commissions -368 -395
Staff expenses -1,680 -1,463
Other staff expenses -179 -213
Office expenses, fees and headquarters expenses -364 -459
IT operating and maintenance costs, software expenses -261 -272
Depreciation, amortisation and impairment losses and write-downs -102 -108
Other income 234 221
-2,720 -2,689
Total lease expenses amount to DKK 27m (DKK 26m in 2014)
Insurance operating costs and claims include the following staff expenses:
Salaries and wages -2,108 -2,098
Commission -6 -7
Allocated share options and matching shares -5 -3
Pension plans*) -300 143
Other social security costs -4 -5
Payroll tax -371 -351
-2,794 -2,321
*)In 2015 defined benefit plans were included with DKK 40m. Remuneration for the Supervisory Board and Executive Management is disclosed in note 26 'Related parties'.
Average number of full-time employees during the year (continuing business) 3,457 3,626

Note

| 3 | Years of observation and matching shares
Spec. of outstanding options: | | | | | | | |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
| | Group
Executive
Management | Other senior
employees | Other
employees | Total | Per option at time of
allocation DBB | Fair Value
Total value at
time of
allocation Per option at 31
Dec. DBB | Total fair
value at 31
December
DBBm | |
| 2015 | | | | | | | | |
| Allocation 2016-2011 | | | | | | | | |
| Allocated in 2016-2011, 1 January | 115,450 | 132,800 | 20,590 | 260,000 | 33/14 | 4 | 33/44 | 24 |
| Exercised | -115,450 | -130,775 | -13,570 | -147,700 | 33/14 | -4 | 33/44 | -23 |
| Expired | 0 | 0 | -5,195 | -5,195 | 33/14 | 0 | 33/44 | 0 |
| Outstanding options from 2016-2011 allocation 31 Dec. 2015 | 0 | 12,005 | 2,695 | 15,770 | | 0 | | 1 |
| Number of options exercisable 31 Dec. 2015 | 0 | 11,005 | 2,685 | 15,770 | | | | |
| 2014 | | | | | | | | |
| Allocation 2009-2011 (1) | | | | | | | | |
| Allocated in 2009-2011, 1 January | 245,205 | 730,850 | 184,260 | 1,140,410 | 10/15/14 | 18 | 55/52 | 50 |
| Exercised | -131,755 | -349,890 | -126,420 | -861,560 | 10/15/14 | -13 | 55/52 | -36 |
| Expired | 0 | 0,890 | -3,640 | -3,640 | 10/15/14 | 0 | 10/52 | 0 |
| Outstanding options from 2009-2011 allocation 31 Dec. 2014 | 113,950 | 132,000 | 20,590 | 260,000 | | 0 | 0 | 19 |
| Number of options exercisable 31 Dec. 2014 | 113,950 | 132,000 | 20,590 | 260,000 | | 0 | 0 | 0 |

(1) In May 2011 each share with a nominal value of D80.25 was replaced by five new shares with a nominal value of D80.3. The share split does not change the Group's share capital. Comparative figures have been restated to reflect the change in trading unit.

Year of allocation Years of exercise 1 Dec. 2015 Allocation Exercised Cancelled Expired 31 Dec. 2015
2015 2015-2016 49,220 0 49,200 -3,705 0 0
2015 2016-2016 46,600 0 46,610 -3 0 31,770
Outstanding options 31 December 2015 266,900 0 -247,795 -3,335 0 15,770
The assumptions by calculating the market value at time of allocation
--- --- --- --- --- --- --- ---
Year of allocation Years of exercise Average share price at time of allocation (D80) Expected volatility Expected maturity Risk-free interest rate Average time to maturity 31 Dec. 2015 Average exercise share price 31 Dec. 2015
2016 2015-2016 44.01 20.20% 4 years 2.76% 0.00 0.00
2011 2016-2016 39.17 20.00% 4 years 3.00% 0.05 44.08

Tryg Forsikring did not allocate share options in 2015. At 31 December 2015, the share option plan comprised 15,770 share options (266,900 share options at 31 December 2014). Each share option entitles the holder to acquire one existing share of D80 5 nominal value in the company. The share option plan entitles the holders to buy 0.01 % of the share capital in the parent company Tryg 0/0 F all share options are exercised.

In 2015, the fair value of share options recognised in the consolidated income statement amounted to D80 0m (D80 0.2m in 2014). At 31 December 2015, a total amount of D80 78m was recognised for share option programmes issued in 2006-2011. Fair values at the time of allocation are based on the Black & Scholes option pricing formula.

There are no resigned Group Executive Managers with outstanding options at 31 December 2015. Risk Values are included under 'Other senior employees'.

The following assumptions were applied in calculating the market value of outstanding share options at the time of allocation: The expected volatility is based on the average volatility of Tryg 6/5 shares. The expected term is 4 years, corresponding to the average exercise period of 3 to 5 years.

The risk-free interest rate is based on a bullet loan with the same term as the expected term of the options at the time of allocation. The calculation is based on the strike price as set out in the option agreement and the average share price at the time of allocation.

The dividend payout ratio is not included in the calculation as the strike price is reduced by dividends paid in order to prevent option holders from being placed at a disadvantage in connection with the company's dividend payments. The assumptions for calculating the market value at the 31 December term are based on the same principles as for the market value at the time of allocation.

6 Matching shares Total Numbers (1) Fair Value
Group
Executive
Manager-ment Other senior
employees Total Average per
matching share
at grant date
D80 Total value at time
of allocation D80m Average per
matching
share at 31
December D80
2015
Allocated in 2015 15,425 23,745 44,195 90 127 7
Matching shares allocated in 2015 at 31.12.15 14,415 23,740 40,155 88 4 137
Allocated in 2011-2014 41,620 78,875 170,285 77 14 127
Cancelled 0 -5,780 -5,780 77 0 127
Exercised -18,000 -35,545 -27,540 77 0 127
Matching shares allocated in 2011-2014 at 31.12.15 73,630 53,355 126,985 77 10 137
Number of Matching shares exercisable 31 Dec. 2015 0,005 5,300 15,345
2014 Group
Executive
Manager-ment Other senior
employees Total Average per
matching share
at grant date
D80 Total value at time
of allocation D80m Average per
matching
share at 31 at 31 December
December D80
Allocated in 2014 17,255 43,055 47,410 103 5 128
Matching shares allocated in 2014 at 31.12.14 13,205 30,055 47,410 103 5 138
Allocated in 2011-2013 76,275 61,840 126,115 68 6 128
Cancelled 0 -13,520 -13,520 68 0 128
Matching shares allocated in 2011-2013 at 31.12.14 74,275 48,620 112,845 0 0 128

(1) In May 2011 each share with a nominal value of D80.25 was replaced by five new shares with a nominal value of D80.3. The share split does not change the Group's share capital. Comparative figures have been restated to reflect the change in trading unit.

In 2011-2015, Tryg Forsikring 6/5 entered into an agreement on matching shares for the Executive Management and selected Other senior employees as a consequence of the Group's remuneration policy. The Executive Management and selected risk Values are allocated one share in Tryg 6/5 for each share that the Executive Management member or risk Value Acquires in Tryg 6/5 at market cost for equal cash at a contractually agreed sum. The shares are reported at market value and are accrued over the 4-year maturation period. In 2015, the reported fair value of matching shares for the Group amounted to D80 5m (D80 3m in 2014). At 31 December 2015, a total amount of D80 12m was recognised for matching shares.

Tryg Forsikring, Annual report 2015, page 59


NOTES

DKKm
2015 2014

7 Interest and dividends
Interest income and dividends
Dividends 47 39
Interest income, cash at bank and in hand 2 8
Interest income, bonds 742 893
Interest income, other 3 9
794 949

Interest expenses
Interest expenses subordinate loan capital and credit institutions -90 -90
Interest expenses, other -6 -25
-96 -115
698 834

8 Value adjustments
Value adjustments concerning financial assets or liabilities at fair value with value adjustment in the income statement:
Equity investments 13 -18
Unit trust units 57 354
Share derivatives 14 17
Bonds -608 -129
Interest derivatives -42 596
Other loans 0 2
-566 822

Value adjustments concerning assets or liabilities that cannot be attributed to IAS 39:
Investment property 17 23
Owner-occupied property 0 -106
Discounting 120 -741
Other statement of financial position items -64 -93
73 -917
-493 -95

Exchange rate adjustments concerning financial assets or liabilities which cannot be stated at fair value total
DKK 58m (DKK -179m in 2014)

9 Tax
Tax on accounting profit/loss -568 -823
Difference between Danish and foreign tax rates -26 -58
Tax adjustment, previous years 0 -9
Adjustment of non-taxable income and costs -14 140
Change in valuation of tax assets 129 -24
Change in tax rate 65 6
Other taxes 0 -2
-414 -770

Effective tax rate
% %
Tax on accounting profit/loss 23.5 24.5
Difference between Danish and foreign tax rates 1.0 1.5
Tax adjustment, previous years 0.0 0.3
Adjustment of non-taxable income and costs 1.0 -4.0
Change in valuation of tax assets -5.5 1.0
Change in tax rate -3.0 -0.5
17.0 23.0

10 Profit/loss on discontinued and divested business
Gross premium income 3 -3
Gross claims 54 31
Total insurance operating costs 7 -14
Profit/loss before tax 64 14
Tax -15 -4
Profit/loss on discontinued and divested business 49 10

Profit/loss on discontinued and divested business primarily relates to Marine Hull insurance.

Tryg Forsikring, Annual report 2015, page 60


NOTES

DKKm

11 Intangible assets

2015 Goodwill Trademarks and customer relations Software* Assets under construction* Total
Cost
Cost at 1 January 546 200 1,028 290 2,064
Exchange rate adjustments 12 5 -9 0 8
Transferred from assets under construction 0 0 127 -127 0
Additions for the year 0 0 7 134 141
Disposals for the year 0 0 0 0 0
Cost at 31 December 558 205 1,153 297 2,213
Amortisation and write-downs
Amortisation and write-downs at 1 January -4 -104 -880 -92 -1,080
Exchange rate adjustments 0 -3 8 0 5
Amortisation for the year 0 -22 -78 0 -100
Amortisation and write-downs at 31 December -4 -129 -950 -92 -1,175
Carrying amount at 31 December 554 76 203 205 1,038

2014

Cost
Cost at 1 January 381 171 936 270 1,758
Exchange rate adjustments -23 -11 -14 -1 -49
Transferred from asset under construction 0 0 86 -86 0
Additions for the year 188 40 28 107 363
Disposals for the year 0 0 -8 0 -8
Cost at 31 December 546 200 1,028 290 2,064

Amortisation and write-downs

Amortisation and write-downs at 1 January 0 -89 -819 -92 -1,000
Exchange rate adjustments 0 5 12 0 17
Amortisation for the year -4 -20 -82 0 -106
Reversed amortisation 0 0 9 0 9
Amortisation and write-downs at 31 December -4 -104 -880 -92 -1,080
Carrying amount at 31 December 542 96 148 198 984
--- --- --- --- --- ---

*Herself proprietary software DKK 317m (DKK 245m at 31 December 2014)

Impairment test

Goodwill

In 2014, Tryg Forsikring acquired Securator A/S, Optimal Djurförsäkring i Norr AB and Codan's agricultural portfolio. The insurance activities were incorporated into the Tryg Forsikring Group's business structure and merged into Tryg Forsikring in 2015.

At 31 December 2015, management performed an impairment test of the carrying amount of goodwill based on the allocation of the cost of goodwill to the cash-generating unit, which consists of Moderna and Securator, respectively.

The Value-in-use method is used.

Primary assumptions for impairment test:

When assessing the cash flow management has based its estimates of premiums earned on the insurance portfolio adjusted to reflect the expected effect of business decisions and market development from past experiences. The portfolio is indexed with the wage and salary index.

Claims incurred are based on expected claims ratios, which corresponds to current levels. Moderna is adjusted for weather and large-scale claims as well.

Reinsurance is taken into account when looking at the overall technical result together with the expected cost ratio.

Required returns are based on management's own requirements for returns of the individual cash generation units and are not expected to change significantly in the near future.

Moderna

Comprises the sale of insurance products to private customers under the 'Moderna' brand. Moreover, insurance is sold under the brands Atlantica, Bilsport & MC and Moderna Djurförsäkringar. Sales take place through its own sales force, call centres and online.

The cash flows appearing from the latest prognosis approved by management for the next 6 quarters are used when calculating the value in use of Moderna. The cash flows in the latest budget period have been extrapolated for financial years after the budget periods (terminal period) and adjusted for expected growth rates determined on the basis of expectations for the general economic growth. The required return is based on an assessment of the risk profile of the tested business activities compared with the market's expectations for the Group.

The impairment test shows a calculated value in use of approximately DKK 1.3bn (1.4 bn) relative to a recognised goodwill of DKK 368m (358m) and Equity of DKK 0.6bn (0.5bn) and does not indicate any impairment in 2015.

2015 2014
- Earned premium assumed CAGR 0 - 10 years 2% 2%
- Earned premium assumed CAGR > 10 years 1% 1%
- Required return before tax 13% 12%
- Expected level of Combined ratio 93% 93%
Sensitivity information
Impact on equity from the following changes:
CAGR +1.0 percentage point (0 - 10 years) 25 15
CAGR -1.0 percentage point (0 - 10 years) -24 -12
Required return +1.0 percentage point -161 -172
Required return -1.0 percentage point 189 202
Combined ratio +1.0 percentage point -24 -27
Combined ratio -1.0 percentage point 25 27

Tryg Forsikring, Annual report 2015, page 61


NOTES

DKKm

Securator

In 2014, Tryg Forsikring acquired Securator A/S. The insurance activities were incorporated into the Tryg Forsikring Group's business structure in 2014 and are reported in 2015, Securator was merged into Tryg Forsikring A/S and is reported as part of the Swedish affinity portfolio.

Securator is a Danish market leader within the sale and brokering of multi-annual product insurance via dealers in the electronics and telecommunications sector and supermarket chains.

The cash flows appearing from the latest prognosis approved by management for the next 6 quarters are used when calculating the value in use of Securator. The cash flows in the latest budget period have been extrapolated for financial years after the budget periods (terminal period) and adjusted for expected growth rates determined on the basis of expectations for the general economic growth. The required return is based on an assessment of the risk profile of the tested business activities compared with the market's expectations for the Group.

The impairment test shows a calculated value in use of approximately DKK 184m (238m) relative to a recognised Goodwill of DKK 184m (184m) and equity of DKK 174m (174m) and does not indicate any impairment in 2015.

2015 2014
- Earned premium assumed CAGR 0 - 10 years 13% 12%
- Earned premium assumed CAGR > 10 years 3% 3%
- Required return before tax 11% 11%
- Expected level of Combined ratio 83 - 91% 79 - 91%
Sensitivity information
Impact on equity from the following changes:
CAGR +1.0 percentage point (0 - 10 years) 6 9
CAGR -1.0 percentage point (0 - 10 years) -5 -9
Required return +1.0 percentage point -35 -49
Required return -1.0 percentage point 48 70
Combined ratio +1.0 percentage point -16 -18
Combined ratio -1.0 percentage point 17 18

A decline in the growth rate of more than 1% per cent will result in a write-down of the goodwill associated with Securator. We do not expect a decline in the growth rate due to an expected expansion of the Securator business to Norway and Sweden.

Correction

During a partial supervisory review the Danish Financial Supervisory Authority (DFSA) has found that the consolidated financial statements for 2014 for Tryg A/S were insufficient as these statements do not provide sufficient information on goodwill and the impairment test made for this purpose.

It has no effect on profit for the year, total assets, liabilities or shareholders' equity in the 2014 Annual Report nor in the 2015 interim and annual reports.

The lack of information required in accordance with IAS 36, Impairment of assets, covers all primary assumptions to which the calculation of the future cash flow is most sensitive, the method used to set these assumptions and information on the growth rate used in the terminal period.

On the basis of the DFSA's partial supervisory review, Tryg has chosen to include the required information for 2015 and 2014 in the note on intangible asset, including goodwill, in the 2015 Annual Report.

Trademarks and customer relations

As at 31 December 2015 management performed a test of the carrying amounts of trademarks and customer relations as an integral part of the Moderna goodwill test. The impairment test of the acquired agricultural portfolio is based on renewal and retention rates, which are on the expected level. The test did not indicate any impairment.

Software and assets under construction

As at 31 December 2015 management performed a test of the carrying amounts of software and assets under construction.

The impairment test compares the carrying amount with the estimated present value of future cash flows. The test did not indicate any impairment.

Assets under construction are not depreciated but tested once a year for impairment or when there is any indication of a decrease in value.

Software with a limited useful lifetime is amortised over 4 years using the straight-line method. Amortised software is assessed for impairment at the balance sheet date or when there are indications that the future cash flow cannot justify the carrying amount.

In the event that the recoverable amount is lower than the carrying amount, the difference is recognised in the income statement.

The recoverable amount is the higher of fair value less sales costs and value in use.

Tryg Forsikring, Annual report 2015, page 62


NOTES

DKKm
12 Property, plant and equipment

2015 Operating equipment Owner-occupied property Assets under construction Total
Cost
Cost at 1 January 241 1,711 94 2,046
Exchange rate adjustments -2 -22 -2 -26
Transferred from assets under construction 0 11 -11 0
Additions for the year 0 15 2 17
Disposals for the year -4 0 0 -4
Cost at 31 December 235 1,715 83 2,033
Accumulated depreciation and value adjustments
Accumulated depreciation and value adjustments at 1 January -144 -558 -83 -785
Exchange rate adjustments 1 -3 2 0
Depreciation for the year -34 -14 0 -48
Value adjustments for the year at revalued amount in other comprehensive income 0 4 0 4
Reversed depreciation 4 0 0 4
Accumulated depreciation and value adjustments at 31 December -173 -571 -81 -825
Carrying amount at 31 December 62 1,144 2 1,208

2014

Cost
Cost at 1 January 237 1,738 85 2,060
Exchange rate adjustments -5 -29 -2 -36
Additions for the year 9 2 11 22
Cost at 31 December 241 1,711 94 2,046
Accumulated depreciation and value adjustments
Accumulated depreciation and value adjustments at 1 January -115 -434 -85 -634
Exchange rate adjustments 2 -5 2 -1
Depreciation for the year -31 -15 0 -46
Value adjustments for the year at revalued amount in income statement 0 -106 0 -106
Value adjustments for the year at revalued amount in other comprehensive income 0 2 0 2
Accumulated depreciation and value adjustments at 31 December -144 -558 -83 -785
Carrying amount at 31 December 97 1,153 11 1,261

External experts were involved in valuing the owner-occupied properties.

Impairment test

Property, plant and equipment

A valuation of the owner-occupied property has been carried out, including the improvements made, and a revaluation of DKK 4m relating to the domicile in Bergen was subsequently included in other comprehensive income (DKK 2m in 2014). The value of the domicile in Ballerup was not changed in 2015 (DKK -106m in 2014). The impairment test performed for operating equipment did not indicate any impairment.

In determining the fair value of the properties, not only publicly available market data are included, corresponding to the 'non-observable input' in the fair value hierarchy. No reclassifications have been made between this category and other categories in the fair value hierarchy during the year.

The following return percentages have been applied:

Return percentages 2015 2014
Klausdalsbrovej 601, Ballerup 6.8 6.8
Folke Bernadottesvei 50, Bergen 6.5 6.5
Office property, weighted average 6.7 6.7

Sensitivity

Tryg Forsikring's property valuations are based on the market-based rental income and operating expenses of the individual property relative to the required rate of return. The most important factors impacting the valuations are the applied rates of return, annual net rental income and occupancy rates. The average rates of return applied are stated above.

Impacts on the fair value of properties:
Increase in applied rate of return of 0.25% -41 -46
Decrease in applied rate of return of 0.25% 45 42
Decrease in net rental income of 3% -35 -36
Decrease in occupancy rate of 3% -8 -8

Tryg Forsikring, Annual report 2015, page 63


NOTES

DKKm 2015 2014
13 Investment property
Fair value at 1 January 1,828 1,831
Exchange rate adjustments -19 -30
Additions for the year 31 12
Disposals for the year -17 -7
Value adjustments for the year 8 23
Reversed on sale 7 -1
Fair value at 31 December 1,838 1,828
Total rental income for 2015 is DKK 120m (DKK 124m in 2014).
Total expenses for 2015 are DKK 31m (DKK 30m in 2014). Of this amount, expenses for non-let property total DKK 0m (DKK 4m in 2014), total expenses for the income-generating investment property are DKK 31m (DKK 26m in 2014).
External experts were involved in valuing the majority of the investment property.
In determining the fair value of the properties, not only publicly available market data are included, corresponding to the 'non-observable input' in the fair value hierarchy. No reclassifications have been made between this category and other categories in the fair value hierarchy during the year. The following return percentages were used for each property category:
Return percentages, weighted average
Business property 7.0 7.0
Office property 6.5 6.5
Residential property 6.0 6.0
Total 6.5 6.5
Sensitivity
Tryg Forsikring's property valuations are based on the market-based rental income and operating expenses of the individual property relative to the required rate of return. The most important factors impacting the valuations are the applied rates of return, annual net rental income and occupancy rates. The average rates of return applied are stated above.
Impacts on the fair value of properties:
Increase in applied rate of return of 0.25% -77 -81
Decrease in applied rate of return of 0.25% 82 85
Decrease in net rental income of 3% -50 -61
Decrease in occupancy rate of 3% -9 -11
14 Equity investments in associates
Cost
Cost at 1 January 201 201
Cost at 31 December 201 201
Revaluations at net asset value
Revaluations at 1 January 24 14
Exchange rate adjustments -2 -1
Dividend received, this year -32 0
Reversed on sale -4 -1
Value adjustments for the year 42 12
Revaluations at 31 December 28 24
Carrying amount at 31 December 229 225
Shares in associates according to the latest annual report:
Name and registered office Assets Liabilities Equity
2015
Komplementarselskabet af 1. marts 2006 ApS, Denmark 0 0 0
Ejendomsselskabet af 1. marts 2006 P/S, Denmark 1,107 248 859
AS Eidsvåg Fabrikker, Norway 47 7 40
2014
Komplementarselskabet af 1. marts 2006 ApS, Denmark 0 0 0
Ejendomsselskabet af 1. marts 2006 P/S, Denmark 936 240 696
AS Eidsvåg Fabrikker, Norway 44 6 39
Individual estimates are made of the degree of influence under the contracts made.

Tryg Forsikring, Annual report 2015, page 64


NOTES

DKKm

15 Financial assets 2015 2014
Financial assets at fair value with value adjustments in the income statement 40,220 43,030
Derivative financial instruments at fair value used for hedge accounting with value adjustment in other comprehensive income 55 142
Receivables measured at amortised cost with value adjustment in the income statement 3,389 2,885
Total financial assets 43,664 46,057
Financial assets at amortised cost only deviate to a minor extent from fair value.
Financial liabilities
Derivative financial instruments at fair value with value adjustments in the income statement 598 799
Derivative financial instruments at fair value with value adjustments in other comprehensive income 14 0
Financial liabilities at amortised cost with value adjustment in the income statement 8,119 7,129
Total financial liabilities 8,731 7,928
Information on valuation of subordinate loan capital at fair value is stated in note 1. Other financial liabilities measured at amortised cost only deviate to a minor extent from fair value.

Fair value hierarchy for financial instruments measured at fair value in the statement of financial position

2015 Quoted market prices Observable input Non-observable input Total
Equity investments 0 0 138 138
Unit trust units 3,589 0 0 3,589
Bonds 18,254 17,450 1 35,705
Deposits with credit institutions 0 0 0 0
Derivative financial instruments, assets 0 843 0 843
Derivative financial instruments, debt 0 -612 0 -612
21,843 17,681 139 39,663

2014

Equity investments 0 0 128 128
Unit trust units 3,884 0 0 3,884
Bonds 22,259 14,915 1 37,175
Deposits with credit institutions 667 0 0 667
Derivative financial instruments, assets 0 1,318 0 1,318
Derivative financial instruments, debt 0 -799 0 -799
26,810 15,434 129 42,373
Financial instruments measured at fair value in the statement of financial position on the basis of non-observable input: 2015 2014
--- --- ---
Carrying amount at 1 January 129 150
Exchange rate adjustments -1 -4
Gains/losses in the income statement 3 -18
Purchases 11 8
Sales -3 -8
Transfers to/from the group 'non-observable input' 0 1
Carrying amount at 31 December 139 129
Gains/losses in the income statement for assets held at the statement of financial position date recognised in value adjustments 2 -18

Bonds measured on the basis of observable inputs consist of Norwegian bonds issued by banks and to some extent Danish semi-liquid bonds, where no quoted prices based on actual trades are available. No significant reclassifications have been made between the categories 'Quoted prices' and 'Observable input' in 2015.

Inflation derivatives are measured at fair value on the basis of non-observable input and are included under claims provisions at a fair value of DKK-417m (DKK -438m in 2014).

Tryg Forsikring, Annual report 2015, page 65


NOTES

DKKm

15 Total financial assets (continued)

Sensitivity information 2015 2014
Impact on equity from the following changes:
Interest rate increase of 0.7-1.0 percentage point -153 34
Interest rate fall of 0.7-1.0 percentage point -161 -95
Equity price fall of 12 % -297 -371
Fall in property prices of 8 % -239 -239
Exchange rate risk (Vall 99) -14 -11
Loss on counterparties of 8 % -372 -399

The impact on the income statement is similar to the impact on equity.

The statement complies with the disclosure requirements set out in the Executive Order

on Financial Reports for Insurance Companies and Multi-Employer Occupational Pension Funds issued by the Danish FSA.

Derivative financial instruments (continued)

Derivatives with value adjustments in the income statement at fair value: 2015 2014
Nominal Fair value in statement of financial position Nominal Fair value in statement of financial position
Interest derivatives 27,415 283 25,882 434
Share derivatives 47 0 477 0
Exchange rate derivatives 8 -52 7,790 85
Derivatives according to statement of financial position 27,470 231 34,149 519
Inflation derivatives, recognised in claims provisions 5,366 -417 3,221 -438
32,836 -186 37,370 81
Due after less than 1 year 9,210 -56 16,592 86
Due within 1 to 5 years 10,638 -106 11,121 -70
Due after more than 5 years 12,988 -24 9,657 65

Derivatives, repos and reverses are used continuously as part of the cash and risk management carried out by Tryg Forsikring and its portfolio managers.

Derivative financial instruments used in connection with

Indging of foreign entities for accounting purposes income 2015 2014
Gains Losses Net Gains Losses Net
Gains and losses at 1 January 2,152 -2,162 -10 1,787 -1,988 -201
Reversed hedges in profit/loss
Value adjustments for the year 344 -258 86 365 -174 191
Gains and losses at 31 December 2,496 -2,420 76 2,152 -2,162 -10

Value adjustments

2015 2014

Value adjustments of foreign entities recognised in other comprehensive income in the amount of:

Value adjustments at 1 January 23 201
Value adjustment for the year -89 -178
Value adjustments at 31 December -66 23

Total financial assets

Receivables
Total receivables in connection with direct insurance contracts 1,261 1,231
Receivables from insurance enterprises 199 208
Receivables from Group undertakings 494 718
Unsettled transactions 120 0
Reverse repos 370 0
Other receivables 375 224
2,819 2,381

Specification of write-downs on receivables from insurance contracts:

Write-downs at 1 January 107 112
Exchange rate adjustments -3 -4
Write-downs and reversed write-downs for the year 12 -1
Write-downs at 31 December 116 107

Receivables are written down in full when submitted for debt collection. The write-down is reversed if payment is subsequently received from debt collection and amounts to DKK 53m (DKK 54m in 2014).

Receivables in connection with insurance contracts include overdue receivables totalling:

Falling due:
Within 90 days 116 164
After 90 days 135 122
251 286

Other receivables do not contain overdue receivables

16 Reinsurers' share

Reinsurers' share 3,179 1,958
Write-downs after impairment test -3 -20
3,176 1,938

Impairment test

As at 31 December 2015, management performed a test of the carrying amount of total reinsurers' share of provisions for insurance contracts and receivables. The impairment test resulted in impairment charges totalling DKK 3m (DKK 20m in 2014). Write-downs for the year include reversed write-downs totalling DKK 30m (DKK 0m in 2014). There is no overdue reinsurers' share other than the share already provided for.

17 Current tax

Net current tax at 1 January -443 -278
Exchange rate adjustments 16 26
Current tax for the year -513 -646
Current tax on equity entries -96 -47
Adjustment of current tax in respect of previous years 0 -25
Tax paid for the year 779 527
Net current tax at 31 December -257 -443
Current tax is recognised in the statement of financial position as follows:
Under assets, current tax 100 0
Under liabilities, current tax -357 -443
Net current tax -257 -443

Tryg Forsikring, Annual report 2015, page 66


NOTES

DKKm 2015 2014
18 Premium provisions
Premium provision at 1 January 5,767 6,176
Adjustment regarding Norwegian Group life beginning of year -124 0
Value adjustments of provisions, beginning of year -53 -202
Paid in the financial year 17,311 17,692
Change in premiums in the financial year -17,372 -17,908
Exchange rate adjustments -13 9
Premium provisions at 31 December 5,516 5,767
Other 1) 57 43
5,571 5,810
1) Comprises premium provisions for Tryg Garantiforsikring A/S
Claims provisions
2015 Gross Ceded
Claims provisions at 1 January 24,601 -1,272
Adjustment regarding Norwegian Group life beginning of year 124 0
Value adjustments of provisions, beginning of year -464 32
24,261 -1,240
Paid in the financial year in respect of the current year -6,676 37
Paid in the financial year in respect of prior years -6,011 414
-12,687 451
Change in claims in the financial year in respect of the current year 14,606 -2,021
Change in claims in the financial year in respect of prior years -1,232 15
13,374 -2,006
Discounting and exchange rate adjustments 124 -57
Claims provisions at 31 December 25,072 -2,852
Other 1) 355 -151
25,427 -3,003
2014
Claims provisions at 1 January 25,271 -1,780
Value adjustments of provisions, beginning of year -839 58
24,432 -1,722
Paid in the financial year in respect of the current year -6,215 90
Paid in the financial year in respect of prior years -6,917 1,143
-13,132 1,233
Change in claims in the financial year in respect of the current year 12,835 -251
Change in claims in the financial year in respect of prior years -638 -481
12,197 -732
Discounting and exchange rate adjustment 1,104 -51
Claims provisions at 31 December 24,601 -1,272
Other 1) 671 -447
25,272 -1,719

1) Comprises claims provisions for Tryg Garantiforsikring A/S.

Tryg Forsikring, Annual report 2015, page 67


Tryg Forsikring, Annual report 2015, page 68

NOTES

DKKm 2015 2014
19 Pensions and similar obligations
Jubilees 50 62
Recognised liability 50 62
Defined-benefit pension plans:
Present value of pension obligations funded through operations 62 63
Present value of pension obligations funded through establishment of funds 1,130 1,227
Pension obligation, gross 1,192 1,290
Fair value of plan assets 978 1,010
Pension obligation, net 214 280
Specification of change in recognised pension obligations:
Recognised pension obligation at 1 January 1,290 1,756
Adjustment regarding plan changes not recognised in the income statement and expected estimate deviation *) -10 -421
Exchange rate adjustments -74 -123
Present value of pensions earned during the year 35 41
Capital cost of previously earned pensions 29 38
Actuarial gains/losses -23 58
Paid during the period -55 -59
Recognised pension obligation at 31 December 1,192 1,290
Change in carrying amount of plan assets:
Carrying amount of plan assets at 1 January 1,010 1,033
Exchange rate adjustments -58 -72
Investments in the year 91 57
Estimated return on pension funds 25 32
Actuarial gains/losses -49 4
Paid during the period -41 -44
Carrying amount of plan assets at 31 December 978 1,010
Total pensions and similar obligations at 31 December 214 280
Total recognised obligation at 31 December 264 342
*) The change of the pension scheme in Norway is carried out in the same way as has been done for other major financial companies in Norway and causes a reduction in the provision.
Specification of pension cost for the year:
Present value of pensions earned during the year 31 38
Interest expense on accrued pension obligation 30 39
Expected return on plan assets -26 -33
Accrued employer contributions 5 6
Effect associated with change in agreement 0 -421
Total year's cost of defined-benefit plans 40 -371
The premium for the following financial years is estimated at 53 53
Number of active persons 595 714
Number of pensioners 586 575
Average expected remaining service time (years) 7.81 8.09
Estimated distribution of plan assets: % %
Shares 10 10
Bonds 73 73
Property 15 15
Other 2 2
Average return on plan assets 2.6 2.7
Weighted average duration of the defined benefit obligation (years) 18 18
Assumptions used % %
Discount rate 1.9 2.1
Estimated return on pension funds 1.9 2.1
Salary adjustments 2.5 3.3
Pension adjustments 0.0 0.1
G adjustments 2.3 3.0
Turnover 7.0 7.0
Employer contributions 14.1 14.1
Mortality table K2013 K2013

NOTES

DKKm 2015 2014
19 Sensitivity information (continued)
The sensitivity analysis is based on a change in one of the assumptions, assuming that all other assumptions remain constant. In reality, this is rarely the case, and changes to some assumptions may be subject to covariance. The sensitivity analysis has been carried out using the same method as the actuarial calculation of the pension provisions in the statement of financial position.
Impact on equity from the following changes:
Interest rate increase of 0.3 percentage point 46 27
Interest rate decrease of 0.3 percentage point -49 -30
Pay increase rate, increase of 1 percentage point -99 -55
Pay increase rate, decrease of 1 percentage point 83 45
Turnover, increase of 2 percentage point 25 49
Turnover, decrease of 2 percentage point -29 -61
Description of the Norwegian plan
In the Norwegian part of the Group, about half of the employees have a defined-benefit pension plan. The plans are based on the employees' expected final pay, providing the members of the plan with a guaranteed level of pension benefits throughout their lives. The pension benefits are determined by the employees' term of employment and salary at the time of retiring. Employees having made contributions for a full period of contribution are guaranteed a pension corresponding to 66% of their final pay. As of 2014, pensions being disbursed are no longer regulated in step with the basic amount of old-age pension paid in Norway (G regulation), but are subject to a minimum regulation. Under the present defined-benefit plan, members earn a free policy entitlement comprising disability cover, spouse and cohabitant cover and children's pension.
The pension funds are managed by Nordea Liv & Pension and regulated by local legislation and practice.
Description of the Swedish plan
Moderna Försäkringar, a branch of Tryg Forsikring A/S, complies with the Swedish industry pension agreement, the FTP plan, which is insured with Försäkringsbranschens Pensionskassa - FPK.
Under the terms of the agreement, the Group's Swedish branch has undertaken, along with the other businesses in the collaboration, to pay the pensions of the individual employees in accordance with the applicable rules.
The FTP plan is primarily a defined-benefit plan in terms of the future pension benefits. FPK is unable to provide sufficient information for the Group to use defined-benefit accounting. For this reason, the Group has accounted for the plan as if it were a defined-contribution plan in accordance with IAS 19.30.
This years premium paid to FPK amounted to DKK 18m, which is about 4 % of the annual premium in FPK (2014). FPK writes in its interim report for 2015 that it had a collective consolidation ratio of 114 at 30 June 2015 (consolidation ratio of 110 at 30 June 2014). The collective consolidation ratio is defined as the fair value of the plan assets relative to the total collective pension obligations.

Tryg Forsikring, Annual report 2015, page 69


NOTES

DKKm 2015 2014
20 Deferred tax
Tax asset
Operating equipment 8 11
Debt and provisions 35 60
Capitalised tax loss 1 1
44 72
Tax liability
Intangible rights 77 77
Land and buildings 96 229
Bonds -39 3
Contingency funds 612 785
746 1,094
Deferred tax 702 1,022
Unaccrued timing differences of statement of financial position items 20 146
Development in deferred tax
Deferred tax at 1 January 1,022 1,057
Exchange rate adjustments -115 -62
Change in deferred tax relating to change in tax rate 13 -6
Change in deferred tax previous years 0 -16
Change in capitalised tax loss 0 6
Change in deferred tax taken to the income statement -58 22
Change in valuation of tax asset -128 24
Change in deferred tax taken to equity -32 -3
Deferred tax at 31 December 702 1,022
Tax value of non-capitalised tax loss
Sweden 0 2
Loss determined according to Swedish rules can be carried forward indefinitely.
The losses are not recognised as tax assets until it has been substantiated that the company can generate sufficient future taxable income to offset the tax loss. The total current and deferred tax relating to items recognised in equity is recognised in the statement of financial position in the amount of DKK 63m (DKK14m at 31 December 2014).
21 Other provisions
Other provisions at 1 January 83 73
Change in provisions 49 10
Other provisions 31 December 132 83
Other provisions relate to provisions for the Group's own insurance claims and restructuring costs. Additions to the provision for restructuring costs during the year amounts to DKK 120m and reassessment of the beginning of year balance amounts to DKK -69m. The balance as at 31 December 2015 amounts to DKK 130m (DKK 79m at 31 December 2014).
22 Amounts owed to credit institutions
Overdraft facilities 64 116
64 116
23 Debt relating to unsettled funds transactions and repos
Unsettled fund transactions 290 885
Repo debt 3,784 2,017
4,074 2,902
Unsettled fund transactions include debt for bonds purchased in 2014 and 2015; however, with settlement in 2015 and 2016, respectively.

Tryg Forsikring, Annual report 2015, page 70


NOTES

DKKm

24 Contractual obligations, collateral and contingent liabilities

Contractual obligations Obligations due by period
<1 year 1-3 years 3-5 years > 5 years Total
2015
Operating leases 66 110 76 56 308
Other contractual obligations 282 103 0 0 385
348 213 76 56 693
2014 <1 year 1-3 years 3-5 years > 5 years Total
--- --- --- --- --- ---
Operating leases 62 101 71 67 301
Other contractual obligations 410 83 0 0 493
472 184 71 67 794

In august 2015 Tryg Forsikring and Skandia have signed an agreement whereby Tryg will acquire Skandia's activities within child and adult accident insurance and integrate them into its Swedish business, Moderna Forsakringar. The transaction is subject to regulatory approvals and the parties expect it to be completed in second half 2016. Hereafter Tryg will take over the control of the portfolios. The acquisition has no effect on the financial statement for 2015.

Tryg Forsikring has signed the following contracts with amounts above DKK 50m:

Outsourcing agreement with TCS for DKK 156m for a 4 year period, which expires in 2017.

Lease contracts on premises for DKK 265m. The contracts expire after 5 years.

Collateral

The Danish companies in the Tryg Forsikring Group are jointly taxed with Tryg A/S and TryghedsGruppen smba. The companies and the other jointly taxed companies are liable for any obligations to withhold taxes at source on interest, royalties, dividends and income taxes etc. in respect of the jointly taxed companies.

Tryg Forsikring A/S and Tryg Garantiforsikring A/S have registered the following assets as having been held as security for the insurance provisions: 2015 2014
Equity investments in associates 14 15
Equity investments 138 128
Unit trust units 3,589 3,884
Bonds 32,121 34,273
Deposits with credit institutions 0 667
Receivables relating to reinsurance 0 439
Interest and rent receivable 281 337
Equity investments in and receivables from Group undertakings which have been eliminated in the consolidated financial statements 2,706 1,730
Total 38,849 41,473

Offsetting and collateral in relation to financial assets and obligations

2015 Gross amount before offsetting Offsetting According to the statement of financial position Collateral which is not offset in the statement of financial position Net amount
Bonds as collateral for repos/reverse repos Collateral in cash
Assets
Reverse repos 370 0 370 -370 0 0
Derivative financial instruments 843 0 843 0 -940 -97
1,213 0 1,213 -370 -940 -97
Liabilities
Repo debt 3,784 0 3,784 -3,784 -1 -1
Derivative financial instruments 612 0 612 0 -641 -29
Inflation derivatives, recognised in claims provisions 417 0 417 0 -421 -4
4,813 0 4,813 -3,784 -1,063 -34
2014
Assets
Derivative financial instruments 1,318 0 1,318 0 -1,324 -6
1,318 0 1,318 0 -1,324 -6
Liabilities
Repo debt 2,017 0 2,017 -2,017 -1 -1
Derivative financial instruments 799 0 799 0 -767 32
Inflation derivatives, recognised in claims provisions 438 0 438 0 -448 -10
3,254 0 3,254 -2,017 -1,216 21

Contingent liabilities

Companies in the Tryg Forsikring Group are party to a number of disputes in Denmark, Norway and Sweden.

Management believes that the outcome of these disputes will not affect the Group's financial position significantly beyond the obligations recognized in the statement of financial position at 31 December 2015.

Tryg Forsikring, Annual report 2015, page 71


NOTES

DKKm

25 Acquisition of subsidiaries

2015

In august 2015 Tryg Forsikring and Skandia have signed an agreement whereby Tryg will acquire Skandia's activities within child and adult accident insurance. See note 24 for further information.

2014

In 2014 the Tryg Forsikring Group has taken control of Securator A/S and of Optimal Djurförsäkring i Norr AB by acquiring all shares in the companies. Securator A/S is a Danish market leader within the sale and brokering of multi-annual product insurance via dealers in the electronics and telecommunications sector and supermarket chains. The acquisition is expected to increase Tryg's market share within product insurance by providing access to Securator A/S's customer portfolio and distribution channels. Optimal Djurförsäkring i Norr AB is a Swedish market leader within the sale of pet insurance. Tryg Forsikring also expects to realise cost savings through synergies.

Net assets acquired 2014
Intangible assets 0
Equipment 1
Receivables, other assets and accrued income 63
Provisions for insurance contracts -37
Debt and accruals and deferred income -40
Net assets acquired -11
Goodwill 166
Purchase price 177
hereof cash 14
Purchase price in cash 163

The Group has not incurred any significant acquisition costs in connection with the acquisition. The purchase price is final.

In connection with the acquisitions, a sum was paid which exceeds the fair value of the identifiable acquired assets, liabilities and contingent liabilities. This positive balance is mainly attributable to expected synergies between the activities in the acquired enterprises and the Group's existing activities, future growth opportunities as well as the staff of the acquired enterprises. These synergies have not been recognised separately from goodwill as they are not separately identifiable. Goodwill is not expected to be deductible for tax purposes.

The enterprises are included in premium income and in the results for the year with an insignificant amount due to the short ownership period and the Management believes that these pro forma figures reflect the Group's earnings level after the acquisition of the enterprises and that the amounts may therefore form the basis for comparisons in subsequent financial years.

The determination of the pro forma amounts for premium income and profit for the period is based on the following significant assumptions:

  • Premiums and claims have been calculated on the basis of the fair values determined in the pre-acquisition balance sheets for premium and claims provisions, rather than the original carrying amounts.
  • Other costs, including depreciation of property, plant and equipment and amortisation of intangible assets, have been calculated on the basis of the fair values determined in the pre-acquisition balance sheets, rather than the original carrying amounts.

26 Related parties

Tryg Forsikring A/S has no related parties with a decisive influence other than the parent company Tryg A/S, TryghedsGruppen smba and the subsidiaries of TryghedsGruppen smba (Other related parties). Related parties with significant influence include the Supervisory board, Group Executive Management and their members' families.

2015 2014
Premium income
- TryghedsGruppen smba 0.3 0.3
- Key management 0.3 0.3
- Other related parties 1.9 2.5
Claims payments
- TryghedsGruppen smba 0.1 0.1
- Key management 0.0 0.1
- Other related parties 0.5 0.3

Specification of remuneration

2015 Number of persons Basis salary Variable salary Pension Total*
Supervisory Board 13 6 0 0 6
Executive Management 3 21 2 5 28
Risk-takers 8 19 1 5 25
24 46 3 10 59

*) Exclusive of severance pay

Of which retired Number of persons Basis salary Variable salary Pension Total*
Supervisory Board 1 0
Risk-takers 2 14
3 14

The maximum amount paid in severance pay to an individual is DKK 7m.

2014 Number of persons Basis salary Variable salary Pension Total*
Supervisory Board 12 7 0 0 7
Executive Management 3 19 2 4 25
Risk-takers 10 22 1 5 28
25 48 3 9 60

*) Exclusive of severance pay

Of which retired Number of persons Basis salary Variable salary Pension Total*
Risk-takers 2 0
2 0

There has not been paid any severance pay of more than DKK 1m.

Fees are charges incurred during the financial year. Variable salary includes the charges for matching shares, which are recognised over 4 years and share options, which are recognised over 3 years. Reference is made to section 'Corporate governance' of the management's review on the corresponding disbursements. The Executive Management and risk-takers are included in incentive programmes. Please refer to note 6 for information concerning this.

The members of the Supervisory Board in Tryg Forsikring A/S are paid with a fixed remuneration and are not covered by the incentive schemes.

The Executive Management is paid a fixed remuneration and pension. The variable salary is awarded in the form of a matching share programme, see 'Corporate governance'. Besides this, the directors have free car appropriate to their position as well as other market conformal employee benefits

Each member of the Executive Management is entitled to 12 months' notice and severance pay equal to 12 months' salary plus pension contribution (Group CEO is entitled to severance pay equal to 18 months' salary). Members of the Executive Management can assert no further claims in this respect, for example claims for compensation pursuant to Sections 2a and/or 2b of the Danish Salaried Employees Act, as such claims are regarded as being included in the severance pay

Tryg Forsikring, Annual report 2015, page 72


NOTES

DKKm

26 Related parties (continued)

Risk-takers are defined as employees whose activities have a significant influence on the company's risk profile.

The Supervisory Board decides which employees should be considered to be risk-takers.

Tryghedsgruppen smba

TryghedsGruppen smba controls 60% of the shares in Tryg A/S, which is parent company for Tryg Forsikring A/S.

Intra-group trading involved:
- Providing and receiving services

2015 2014
0 1

Transactions between TryghedsGruppen smba and the companies in the Tryg Forsikring group are conducted on an arm's length basis.

Intra-group transactions

Administration fee, etc. is fixed on a cost-recovery basis.

Intra-group accounts are offset and carry interest on market terms.

The companies in the Tryg Forsikring Group have entered into reinsurance contracts on market terms.

Transactions with Group undertakings have been eliminated in the consolidated financial statements in accordance with the accounting policies.

27 Financial highlights

Please refer to page 39

Tryg Forsikring, Annual report 2015, page 73


Note 28

ACCOUNTING POLICIES

The consolidated financial statements are prepared in accordance with the International Financial Reporting Standards (IFRS) as per adopted by the EU on 31 December 2015 and in accordance with the Danish Statutory Order on Adoption of IFRS.

The annual report of the parent company is prepared in accordance with the executive order on financial reports presented by insurance companies and lateral pension funds issued by the Danish FSA. The deviations from the recognition and measurement requirements of IFRS are:

  • The Danish FSA's executive order does not allow provisions for deferred tax of contingency reserves allocated from untaxed funds. Deferred tax and the other comprehensive income of the parent company have been adjusted accordingly on the transition to IFRS.

The accounting policies have been applied consistently with last year.

Accounting regulation

Implementation of changes to accounting standards and interpretation in 2015

The International Accounting Standards Board (IASB) has issued a number of changes to the international accounting standards, and the International Financial Reporting Interpretations Committee (IFRIC) has also issued a number of interpretations.

No standards or interpretations have been implemented for the first time for the accounting year that began on 1st January 2015 that will have a significant impact on the group.

There has not been implemented any new or amended standards and interpretations that have affected the group significantly.

Future orders, standards and interpretations that the group has not implemented and which have still not entered into force but could effect the group significantly:

  • Executive order on financial reports presented by insurance companies and lateral pension funds issued by the Danish FSA¹
  • IFRS 15 'Revenue from Contracts with Customers'²
  • IFRS 9 'Financial Instruments'²

¹ enters into force for the accounting year commencing 1 January 2016.
² enters into force for the accounting year commencing 1 January 2018 or later.

The changes will be implemented going forward from 2015

The new executive order will affect recognition and measurement in the Parent and Group's financial reporting in the following areas.

  • Premium provisions, section 69 of the executive order.
  • Under the general rules, a profit margin must be calculated showing the expected earnings on the Group's insurance portfolio. The profit margin must be specified in the income statement and statement of financial position. Under the exemptions, premium provisions with a risk period of up to one year may be calculated applying the current principles.

  • Claims provisions, section 70 of the executive order.

  • Claims provisions are calculated according to the same principle as is the case today; however, the provisions must be divided into claims provisions and risk margin. The risk margin equates to the amount which a third party would require to take over the obligation. The claims provisions are expected to change following the transition to a new interest curve.

  • Discounting

  • The executive order prescribes a change from applying a yield curve issued by the Danish Financial Supervisory Authority to applying a new yield curve published by EIOPA – the new yield curve is expected to be at a lower level.

  • Balance sheet and income statement format – new line items including profit margin and risk margin

Tryg Forsikring, Annual report 2015, page 74


The presentation of the income statement and the statement of financial position will change slightly as the Group's expected profit margin and risk margin must be stated – the changed presentation is not expected to affect the Group's earnings or financial position.

  • It is Tryg Forsikring's assessment that the amendments to the Executive Order from 2016 can be accommodated within IFRS, therefore it is not expected that any differences between the Parent Company and the consolidated financial statements as a result of the new accounting regulation.

Changes to accounting estimates

There have been no changes to the accounting estimates in 2015

Significant accounting estimates and assessments

The preparation of financial statements under IFRS requires the use of certain critical accounting estimates and requires management to exercise its judgement in the process of applying the Group's accounting policies. The areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the consolidated financial statements are:

  • Liabilities under insurance contracts
  • Valuation of defined benefit plans
  • Fair value of financial assets and liabilities
  • Valuation of property
  • Measurement of goodwill, Trademarks and Customer relations

Liabilities under insurance contracts

Estimates of provisions for insurance contracts represent the Group's most critical accounting estimates, as these provisions involve a number of uncertainty factors.

Claims provisions are estimated based on actuarial and statistical projections of claims and the administration of claims. The projections are based on Tryg Forsikring's knowledge of historical developments, payment patterns, reporting delays, duration of the claims settlement process and other factors that might influence future developments in the liabilities.

The Group makes claims provisions, in addition to provisions for known claims, which cover estimated compensation for losses that have been incurred, but not yet reported to the Group (known as IBNR reserves) and future developments in claims which are known to the Group but have not been finally settled. Claims provisions also include direct and indirect claims settlement costs or loss adjustment expenses that arise from events that have occurred up to the statement of financial position date even if they have not yet been reported to Tryg Forsikring.

The calculation of the claims provisions is therefore inherently uncertain and, by necessity, relies upon the making of certain assumptions as regards factors such as court decisions, amendments to legislation, social inflation and other economic trends, including inflation. The Group's actual liability for losses may therefore be subject to material positive or negative deviations relative to the initially estimated claims provisions.

Claims provisions are discounted. As a result, initial changes in discount rates or changes in the duration of the claims provisions could have positive or negative effects on earnings. Discounting affects the motor third-party liability, general third-party liability, workers' compensation classes, including sickness and personal accident, in particular.

The Financial Supervisory Authority's adjusted discount curve, which is based on euro swap rates, national spreads and Danish swap rates, and also an option-adjusted mortgage interest rate spread, is used to discount Danish claims provisions.

The Norwegian and Swedish provisions are discounted based on euro swap rates, to which a country-specific interest rate spread is added that reflects the difference between Norwegian and Swedish government bonds and the interest rate on German government bonds. Finnish provisions are discounted using the Danish discount curve.

Several assumptions and estimates underlying the calculation of the claims provisions are mutually dependent. This has the greatest impact on assumptions regarding interest rates and inflation.

Tryg Forsikring, Annual report 2015, page 75


Defined benefit pension schemes

The Group operates a defined-benefit plan in Norway. A defined-benefit plan is a pension plan that defines an amount of pension benefit that an employee will receive on retirement, depending on age, years of service and salary.

The net obligation with respect to the defined- benefit plan is based on actuarial calculations involving a number of assumptions. The assumptions include discount interest rate, expected future salary and pension adjustments, turnover, mortality and disability.

Fair value of financial assets and liabilities

Measurements of financial assets and liabilities for which prices are quoted in an active market or which are based on generally accepted models with observable market data are not subject to material estimates. For securities that are not listed on a stock exchange, or for which no stock exchange price is quoted that reflects the fair value of the instrument, the fair value is determined using a current OTC price of a similar financial instrument or using a model calculation. The valuation models include the discounting of the instrument cash flow using an appropriate market interest rate with due consideration for credit and liquidity premiums.

Valuation of property

Property is divided into owner-occupied property and investment property. Owner-occupied property is assessed at the reassessed value that is equivalent to the fair value at the time of reassessment, with a deduction for depreciation and write-downs. The fair value is calculated based on a market-determined rental income, as well as operating expenses in proportion to the property's required rate of return in per cent. Investment property is recognised at fair value. The calculation of fair value is based on market prices, taking into consideration the type of property, location and maintenance standard, and based on a market-determined rental income as well as operating expenses in proportion to the property's required rate of return. Cf. note 12 and 13.

Measurement of goodwill, Trademarks and Customer relations

Goodwill, Trademarks and customer relations was acquired in connection with acquisition of businesses. Goodwill is allocated to the cash-generating units under which management manages the investment. The carrying amount is tested for impairment at least annually. Impairment testing involves estimates of future cash flows and is affected by a number of factors, including discount rates and other circumstances dependent on economic trends, such as customer behaviour and competition. Cf. note 11.

Description of accounting policies

Recognition and measurement

The annual report has been prepared under the historical cost convention, as modified by the revaluation of owner-occupied property, where increases are recognised in other comprehensive income, and revaluation of investment property, financial assets held for trading and financial assets and financial liabilities (including derivative instruments) at fair value in the income statement.

Assets are recognised in the statement of financial position when it is probable that future economic benefits will flow to the Group, and the value of such assets can be measured reliably. Liabilities are recognised in the statement of financial position when the Group has a legal or constructive obligation as a result of a prior event, and it is probable that future economic benefits will flow out of the Group, and the value of such liabilities can be measured reliably.

On initial recognition, assets and liabilities are measured at cost, with the exception of financial assets, which are recognised at fair value. Measurement subsequent to initial recognition is effected as described below for each item. Anticipated risks and losses that arise before the time of presentation of the annual report and that confirm or invalidate affairs and conditions existing at the statement of financial position date are considered at recognition and measurement.

Income is recognised in the income statement as earned, whereas costs are recognised by the amounts attributable to this financial year. Value adjustments of financial assets and liabilities are recognised in the income statement unless otherwise described below.

All amounts in the notes are shown in millions of DKK, unless otherwise stated.

Tryg Forsikring, Annual report 2015, page 76


Consolidation

Consolidated financial statements

The consolidated financial statements comprise the financial statements of Tryg Forsikring A/S (the parent company) and the enterprises (subsidiaries) controlled by the parent company. The parent company is regarded as controlling an enterprise when it i) exercises a controlling influence over the relevant activities in the enterprise in question, ii) is exposed to or has the right to a variable return on its investment, and iii) can exercise its controlling influence to affect the variable return.

Enterprises in which the Group directly or indirectly holds between 20% and 50% of the voting rights and exercises significant influence but no controlling influence are classified as associates.

Basis of consolidation

The consolidated financial statements are prepared on the basis of the financial statements of Tryg Forsikring A/S and its subsidiaries. The consolidated financial statements are prepared by combining items of a uniform nature.

The financial statements used for the consolidation are prepared in accordance with the Group's accounting policies.

On consolidation, intra-group income and costs, intra-group accounts and dividends, and gains and losses arising on transactions between the consolidated enterprises are eliminated.

Items of subsidiaries are fully recognised in the consolidated financial statements.

Business combinations

Newly acquired or newly established enterprises are recognised in the consolidated financial statements from the date of acquisition and the date of formation, respectively. The date of acquisition is the date on which control of the acquired enterprise actually passes to Tryg Forsikring. Divested or discontinued enterprises are recognised in the consolidated statement of comprehensive income up to the date of disposal or the settlement date. The date of disposal is the date on which control of the divested enterprise actually passes to a third party.

The purchase method is applied for new acquisitions if the Group gains control of the acquired enterprise. Subsequently, identifiable assets, liabilities and contingent liabilities in the acquired enterprises are measured at fair value at the date of acquisition. Non-current assets which are acquired with the intention of selling them are, however, measured at fair value less expected selling costs. Restructuring costs are recognised in the pre-acquisition balance sheet only if they constitute an obligation for the acquired enterprise. The tax effect of revaluations is taken into account. The acquisition price of an enterprise consists of the fair value of the price paid for the acquired enterprise. If the final determination of the price is conditional upon one or more future events, such events are recognised at their fair values at the date of acquisition. Costs relating to the acquisition are recognised in the income statement as incurred.

Any positive balances (goodwill) between the acquisition price of the acquired enterprise, the value of minority interests in the acquired enterprise and the fair value of previously acquired equity investments, on the one hand, and the fair value of the acquired assets, liabilities and contingent liabilities, on the other hand, are recognised as an asset under intangible assets, and are tested for impairment at least once a year. If the carrying amount of the asset exceeds its recoverable amount, it is impaired to the lower recoverable amount.

In the event of negative balances (negative goodwill), the calculated fair values, the calculated acquisition price of the enterprise, the value of minority interests in the acquired enterprise and the fair value of previously acquired equity investments are revalued. If the balance is still negative, the amount is recognised as income in the income statement.

If, at the date of acquisition, there is uncertainty as to the identification or measurement of acquired assets, liabilities or contingent liabilities or the determination of the acquisition price, initial recognition is based on a preliminary determination of values. The preliminarily determined values may be adjusted or additional assets or liabilities may be recognised up to 12 months after the acquisition, provided that new information has come to light regarding matters existing at the date of acquisition which would have affected the determination of the values at the date of acquisition, had such information been known.

As a general rule, subsequent changes in estimates of conditional acquisition prices are recognised directly in the income statement.

Tryg Forsikring, Annual report 2015, page 77


Currency translation

A functional currency is determined for each of the reporting entities in the Group. The functional currency is the currency used in the primary economic environment in which the reporting entity operates. Transactions in currencies other than the functional currency are transactions in foreign currencies.

On initial recognition, transactions in foreign currencies are translated into the functional currency using the exchange rate applicable at the transaction date. Assets and liabilities denominated in foreign currencies are translated using the exchange rates applicable at the statement of financial position date. Translation differences are recognised in the income statement under price adjustments.

On consolidation, the assets and liabilities of the Group's foreign operations are translated using the exchange rates applicable at the statement of financial position date. Income and expense items are translated using the average exchange rates for the period. Exchange rate differences arising on translation are classified as other comprehensive income and transferred to the Group's translation reserve. Such translation differences are recognised as income or as expenses in the period in which the activities are divested. All other foreign currency translation gains and losses are recognised in the income statement.

The presentation currency in the annual report is DKK.

Segment reporting

Segment information is based on the Group's management and internal financial reporting system and supports the management decisions on allocation of resources and assessment of the Group's results divided into segments.

The operational business segments in the Tryg Forsikring are Private, Commercial, Corporate and Sweden. Private encompasses the sale of insurances to private individuals in Denmark and Norway. Commercial encompasses the sale of insurances to small and medium sized businesses, in Denmark and Norway. Corporate sells insurances to industrial clients primarily in Denmark, Norway and Sweden. In addition, Corporate handles all business involving brokers. Sweden encompasses the sale of insurance products to private individuals in Sweden as well as sale of Product insurances in the nordic region.

Geographical information is presented on the basis of the economic environment in which the Tryg Forsikring Group operates. The geographical areas are Denmark, Norway and Sweden.

Segment income and segment costs as well as segment assets and liabilities comprise those items that can be directly attributed to each individual segment and those items that can be allocated to the individual segments on a reliable basis. Unallocated items primarily comprise assets and liabilities concerning investment activity managed at Group level.

Key ratios

Key ratios are calculated in accordance with Recommendations and Ratios 2015 issued by the Danish Society of Financial Analysts and the Executive Order on Financial Reports for Insurance Companies and Multi-Employer Occupational Pension Funds issued by the Danish Financial Supervisory Authority.

Income statement

Premiums

Premium income represents gross premiums written during the year, net of reinsurance premiums and adjusted for changes in premium provisions, corresponding to an accrual of premiums to the risk period of the policies, and in the reinsurers' share of the premium provisions.

Premiums are calculated as premium income in accordance with the risk exposure over the cover period, calculated separately for each individual insurance contract. The calculation is generally based on the pro rata method, although this is adjusted for an unevenly divided risk between lines of business with strong seasonal variations or for policies lasting many years.

The portion of premiums received on contracts that relate to unexpired risks at the statement of financial position date is reported under premium provisions.

The portion of premiums paid to reinsurers that relate to unexpired risks at the statement of financial position date is reported as the reinsurers' share of premium provisions.

Technical interest

According to the Danish FSA's executive order, technical interest is presented as a calculated return on the year's average insurance liability provisions, net of reinsurance. The calculated interest return for

Tryg Forsikring, Annual report 2015, page 78


grouped classes of risks is calculated as the monthly average provision plus an actual interest from the present yield curve for each individual group of risks. The interest is applied according to the expected run-off pattern of the provisions.

Insurance technical interest is reduced by the portion of the increase in net provisions that relates to unwinding.

Claims

Claims are claims paid during the year and adjusted for changes in claims provisions less the reinsurers' share. In addition, the item includes run-off gains/losses in respect of previous years. The portion of the increase in provisions which can be ascribed to unwinding is transferred to insurance technical interest.

Claims are shown inclusive of direct and indirect claims handling costs, including costs of inspecting and assessing claims, costs to combat and mitigate damage and other direct and indirect costs associated with the handling of claims incurred.

Changes in claims provisions due to changes in yield curve and exchange rates are recognised as a price adjustment.

Tryg Forsikring hedges the risk of changes in future pay and price figures for provisions for workers' compensation. Tryg Forsikring uses zero coupon inflation swaps acquired with a view to hedging the inflation risk. Value adjustments of these swaps are included in claims, thereby reducing the effect of changes to inflation expectations under claims.

Bonus and premium discounts

Bonuses and premium discounts represent anticipated and refunded premiums to policyholders, where the amount refunded depends on the claims record, and for which the criteria for payment have been defined prior to the financial year or when the insurance was taken out.

Insurance operating expenses

Insurance operating costs represent acquisition costs and administration expenses less reinsurance commissions received. Expenses relating to acquiring and renewing the insurance portfolio are recognised at the time of writing the business. Underwriting commission is recognised when a legal obligation occurs. Administration expenses are all other expenses attributable to the administration of the insurance portfolio. Administration expenses are accrued to match the financial year.

Leasing

Leases are classified either as operating or finance leases. The assessment of the lease is based on criteria such as ownership, right of purchase when the lease term expires, considerations as to whether the asset is custom-made, the lease term and the present value of the lease payments.

Assets held under operating leases are not recognised in the statement of financial position, but the lease payments are recognised in the income statement over the term of the lease, corresponding to the economic lifetime of the asset. The Group has no assets held under finance leases.

Share-based payment

The Tryg Forsikring Group's incentive programmes comprise share option programmes, employee shares and matching shares.

Share option programme

The share option programme was closed in 2012

The value of services received as consideration for options granted is measured at the fair value of the options.

Equity-settled share options are measured at fair value at the time of allocation and recognised under staff expenses over the period from the time of allocation until vesting. The balancing item is recognised in debt to group undertakings.

The options are issued at an exercise price that corresponds to the market price of the Group's shares at the time of allocation plus 10%. No other vesting conditions apply. Special provisions are in place concerning sickness and death and in case of change to the Group's capital position etc.

The share option agreement entitles the employee to the options unless the employee resigns his position or is dismissed due to breach of the contract of employment. In case of termination due to restructuring or retirement, the employee is still entitled to the options.

Tryg Forsikring, Annual report 2015, page 79


The share options are exercisable exclusively during a 13-day period, which starts the day after the publication of full-year, half-year and quarterly reports and in accordance with Tryg Forsikring's in-house rules on trading in the Group's shares. The options are settled in shares.

The fair value of the options granted is estimated using the Black & Scholes option model. The calculation takes into account the terms and conditions of the share options granted.

Employee shares

According to established rules, the Group's employees can be granted a bonus in the form of employee shares. When the bonus is granted, employees can choose between receiving shares or cash. The expected value of the shares will be expensed over the vesting period. The scheme will be treated as a complex financial instrument, consisting of the right to cash settlement and the right to request delivery of shares. The difference between the value of shares and the cash payment is recognised in equity and is not remeasured. The remainder is treated as a liability and is remeasured until the time of exercise, such that the total recognition is based on the actual number of shares or the actual cash amount.

Matching shares

Members of Executive Management and risk takers have been allocated shares in accordance with the "Matching shares" scheme. Under Matching shares, the individual management member or risk takers is allocated one share in Tryg A/S for each share the Executive management member or risk taker acquires in Tryg A/S at the market rate for certain liquid cash at a contractually agreed sum in connection with the Matching share programme.

The holder acquires the shares in the open window following publication of the annual report for the previous year. The shares (matching shares) are provided free of charge, four years after the time of purchase. The holder may not sell the shares until six months after the matching time.

The shares are recognised at market value and are accrued over the four-year maturation period, based on the market price at the time of acquisition. Recognition is from the end of the month of acquisition under staff expenses with a balancing entry in debt to group undertakings. If an Executive Management member or risk-taker retires during the maturation period but remains entitled to shares, the remaining expense is recognised in the current accounting year.

Investment activities

Income from associates includes the Group's share of the associates' net profit.

Income from investment properties before fair value adjustment represents the profit from property operations less property management expenses.

Interest and dividends represent interest earned and dividends received during the financial year. Realised and unrealised investment gains and losses, including gains and losses on derivative financial instruments, value adjustment of investment property, foreign currency translation adjustments and the effect of movements in the yield curve used for discounting, are recognised as price adjustments.

Investment management charges represent expenses relating to the management of investments including salary and management fees on the investment area.

Other income and expenses

Other income and expenses include income and expenses which cannot be ascribed to the Group's insurance portfolio or investment assets, including the sale of products for Nordea Liv & Pension.

Discontinued and divested business

Discontinued and divested business is consolidated in one item in the income statement and supplemented with disclosure of the discontinued and divested business in a note to the financial statements. Discontinued and divested business includes gross premiums, gross claims, gross costs, profit/loss on ceded business, insurance technical interest net of reinsurance, investment return after insurance technical interest, other income and costs and tax in respect of the discontinued business. Any reversal of earlier impairment is recognised under other income and costs.

The statement of financial position items concerning discontinued activities are reported unchanged under the respective entries whereas assets and liabilities concerning divested activities are consolidated under one item as assets held for sale and liabilities held for sale.

The comparative figures, including five-year financial highlights and key ratios, have been restated to reflect discontinued business. Discontinued and divested business in the income statement includes the profit/loss after tax of the run-off for the marine hull business and the divested activities in the Finnish branch. Discontinued business also comprises the Tryg Forsikring A/S run-off business.

Tryg Forsikring, Annual report 2015, page 80


Statement of financial position

Intangible assets

Goodwill

Goodwill was acquired in connection with acquisition of business. Goodwill is calculated as the difference between the cost of the undertaking and the fair value of acquired identifiable assets, liabilities and contingent liabilities at the time of acquisition. Goodwill is allocated to the cash-generating units under which management manages the investment and is recognised under intangible assets. Goodwill is not amortised but is tested for depreciation at least once per year.

Trademarks and customer relations

Trademarks and customer relations have been identified as intangible assets on acquisition. The intangible assets are recognised at fair value at the time of acquisition and amortised on a straight-line basis over the expected economic lifetime of 5–12 years.

Software

Acquired computer software licences are capitalised on the basis of the costs incidental to acquiring and bringing to use the specific software. The costs are amortised based on an estimated economic lifetime of up to 4 years.

Costs for group developed software that are directly connected with the production of identifiable and unique software products, where there is sufficient certainty that future earnings will exceed the costs in more than one year, are reported as intangible assets. Direct costs include personnel costs for software development and directly attributable relevant fixed costs. All other costs connected with the development or maintenance of software are continuously charged as expenses.

After completion of the development work, the asset is amortised according to the straight-line method over the assessed economic lifetime, though over a maximum of 4 years. The amortisation basis is reduced by any impairment and write-downs.

Assets under construction

Group-developed intangibles are recorded under the entry “Assets under construction” until they are put into use, whereupon they are reclassified as software and are amortized in accordance with the amortization periods stated above.

Fixed assets

Operating equipment

Fixtures and operating equipment are measured at cost less accumulated depreciation and any accumulated impairment losses. Cost encompasses the purchase price and costs directly attributable to the acquisition of the relevant assets until the time when such assets are ready to be brought into use.

Depreciation of operating equipment is calculated using the straight-line method over its estimated economic lifetime as follows:

  • IT, 4–8 years
  • Vehicles, 5 years
  • Furniture, fittings and equipment, 5–10 years

Leasehold improvements are depreciated over the expected economic lifetime, however maximally the term of the lease.

Gains and losses on disposals and retired assets are determined by comparing proceeds with carrying amounts. Gains and losses are recognised in the income statement. When revalued assets are sold, the amounts included in the revaluation reserves are transferred to retained earnings.

Land and buildings

Land and buildings are divided into owner-occupied property and investment property. The Group’s owner-occupied properties consist of the head office buildings in Ballerup and Bergen and a small number of holiday homes. The remaining properties are classified as investment property.

Owner-occupied property

Owner-occupied property is property that is used in the Group’s operations. Owner-occupied properties are measured in the statement of financial position at their revalued amounts, being the fair value at the date of revaluation, less any subsequent accumulated depreciation and impairment losses. Revaluations are performed regularly to avoid material differences between the carrying amounts and fair

Tryg Forsikring, Annual report 2015, page 81


values of owner-occupied property at the statement of financial position date. The fair value is calculated on the basis of market-specific rental income per property and typical operating expenses for the coming year. The resulting operating income is divided by the required return on the property in per cent, which is adjusted to reflect market interest rates and property characteristics, corresponding to the present value of a perpetual annuity.

Increases in the revalued carrying amounts of owner-occupied property are recognised in the revaluation reserve in equity. Decreases that offset previous revaluations of the same asset are charged against the revaluation reserves directly in equity; all other decreases are charged to the income statement.

Costs are included in the asset's carrying amount or recognised as a separate asset, as appropriate, when it is probable that future economic benefits associated with the item will flow to the Group, and the cost of the item can be measured reliably. Ordinary repair and maintenance costs are expensed in the income statement when incurred.

Depreciation on owner-occupied property is calculated based on the straight-line method and using an estimated economic lifetime of up to 50 years. Land is not depreciated.

Assets under construction

In connection with the refurbishment of owner-occupied property, costs to be capitalised are recognised at cost under owner-occupied property. On completion of the project, it is reclassified as owner-occupied property, and depreciation is made on a straight-line basis over the expected economic lifetime, up to the number of years stated under the individual categories.

Investment property

Properties held for renting yields that are not occupied by the Group are classified as investment properties.

Investment property is recognised at fair value. Fair value is based on market prices, adjusted for any differences in the nature, location or maintenance condition of specific assets. If this information is not available, the Group uses alternative valuation methods such as discounted cash flow projections and recent prices in the market.

The fair value is calculated on the basis of market-specific rental income per property and typical operating expenses for the coming year. The resulting operating income is divided by the required return on the property in per cent, which is adjusted to reflect market interest rates and property characteristics, corresponding to the present value of a perpetual annuity. The value is subsequently adjusted with the value in use of the return on prepayments and deposits and adjustments for specific property issues such as vacant premises or special tenant terms and conditions.

Changes in fair values are recorded in the income statement.

Impairment test for intangible assets, property and operating equipment

Operating equipment and intangible assets are assessed at least once per year to ensure that the depreciation method and the depreciation period that is used are connected to the expected economic lifetime. This also applies to the salvage value. Write-down is performed if depreciation has been demonstrated. A continuous assessment of owner-occupied property is performed.

Goodwill is tested annually for impairment, or more often if there are indications of impairment, and impairment testing is performed for each cash-generating unit to which the asset belongs. The present value is normally established using budgeted cash flows based on business plans. The business plans are based on past experience and expected market developments.

Equity investments in Group undertakings

The parent company's equity investments in subsidiaries are recognised and measured using the equity method. The parent company's share of the enterprises' profits or losses after elimination of unrealised intra-group profits and losses is recognised in the income statement. In the statement of financial position, equity investments are measured at the pro rata share of the enterprises' equity.

Subsidiaries with a negative net asset value are recognised at zero value. Any receivables from these enterprises are written down by the parent company's share of such negative net asset value where the receivables are deemed irrecoverable. If the negative net asset value exceeds the amount receivable, the remaining amount is recognised under provisions if the parent company has a legal or constructive obligation to cover the liabilities of the relevant enterprise.

Net revaluation of equity investments in subsidiaries is taken to reserve for net revaluation under equity if the carrying amount exceeds cost.

Tryg Forsikring, Annual report 2015, page 82


The results of foreign subsidiaries are based on translation of the items in the income statement using average exchange rates for the period unless they deviate significantly from the transaction day exchange rates. Income and costs in domestic enterprises denominated in foreign currencies are translated using the exchange rates applicable on the transaction date.

Statement of financial position items of foreign subsidiaries are translated using the exchange rates applicable at the statement of financial position date.

Equity investments in associates

Associates are enterprises in which the Group has significant influence but not control, generally in the form of an ownership interest of between 20% and 50% of the voting rights. Equity investments in associates are measured using the equity method so that the carrying amount of the investment represents the Group's proportionate share of the enterprises' net assets.

Profit after tax from equity investments in associates is included as a separate line in the income statement. Income is made up after elimination of unrealised intra-group profits and losses.

Associates with a negative net asset value are measured at zero value. If the Group has a legal or constructive obligation to cover the associate's negative balance, such obligation is recognised under liabilities.

Investments

Investments include financial assets at fair value which are recognised in the income statement. The classification depends on the purpose for which the investments were acquired. Management determines the classification of its investments on initial recognition and re-evaluates this at every reporting date.

Financial assets measured at fair value with recognition of value adjustments in the income statement comprise assets that form part of a trading portfolio and financial assets designated at fair value with value adjustment via the income statement.

Financial assets at fair value recognised in income statement

Financial assets are recognised at fair value on initial recognition if they are entered in a portfolio that is managed in accordance with fair value. Derivative financial instruments are similarly classified as financial assets held for sale, unless they are classified as security.

Realised and unrealised profits and losses that may arise as a result of changes in the fair value for the category financial assets at fair value are recognised in the income statement in the period in which they arise.

Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired, or if they have been transferred, and the Group has also transferred substantially all risks and rewards of ownership. Financial assets are recognised and derecognised on a trade date basis, the date on which the Group commits to purchase or sell the asset.

The fair values of quoted securities are based on stock exchange prices at the statement of financial position date. For securities that are not listed on a stock exchange, or for which no stock exchange price is quoted that reflects the fair value of the instrument, the fair value is determined using valuation techniques. These include the use of similar recent arm's length transactions, reference to other similar instruments or discounted cash flow analysis.

Derivative financial instruments and hedge accounting

The Group's activities expose it to financial risks, including changes in share prices, foreign exchange rates, interest rates and inflation. Forward exchange contracts and currency swaps are used for currency hedging of portfolios of shares, bonds, hedging of foreign entities and insurance statement of financial position items. Interest rate derivatives in the form of futures, forward contracts, repos, swaps and FRAs are used to manage cash flows and interest rate risks related to the portfolio of bonds and insurance provisions. Share derivatives in the form of futures and options are used from time to time to adjust share exposures.

Derivative financial instruments are reported from the trading date and are measured in the statement of financial position at fair value. Positive fair values of derivatives are recognised as derivative financial instruments under assets. Negative fair values of derivatives are recognised under derivative financial instruments under liabilities. Positive and negative values are only offset when the company is entitled or intends to make net settlement of more financial instruments.

Tryg Forsikring, Annual report 2015, page 83


Calculation of value is generally performed on the basis of rates supplied by Danske Bank with relevant information providers and is checked by the Group's valuation technicians. Discounting on the basis of market interest rates is applied in the case of derivative financial instruments involving an expected future cash flow.

Recognition of the resulting gain or loss depends on whether the derivative is designated as a hedging instrument and, if so, the nature of the item being hedged. The Group designates certain derivatives as hedges of investments in foreign entities. Changes in the fair value of derivatives that are designated and qualify as net investment hedges in foreign entities and which provide effective currency hedging of the net investment are recognised directly in equity. The net asset value of the foreign entities estimated at the beginning of the financial year is hedged 90-100% by entering into short-term forward exchange contracts according to the requirements of hedge accounting. Changes in the fair value relating to the ineffective portion are recognised in the income statement. Gains and losses accumulated in equity are included in the income statement on disposal of the foreign entity.

Reinsurers' share of provisions for insurance contracts

Contracts entered into by the Group with reinsurers under which the Group is compensated for losses on one or more contracts issued by the Group and that meet the classification requirements for insurance contracts are classified as reinsurers' share of provisions for insurance contracts. Contracts that do not meet these classification requirements are classified as financial assets.

The benefits to which the Group is entitled under its reinsurance contracts held are recognised as assets and reported as reinsurers' share of provisions for insurance contracts.

Amounts receivable from reinsurers are measured consistently with the amounts associated with the reinsured insurance contracts and in accordance with the terms of each reinsurance contract.

Changes due to unwinding are recognised in insurance technical interest. Changes due to changes in the yield curve or foreign exchange rates are recognised as price adjustments.

The Group continuously assesses its reinsurance assets for impairment. If there is objective evidence that the reinsurance asset is impaired, the Group reduces the carrying amount of the reinsurance asset to its recoverable amount. Impairment losses are recognised in the income statement.

Receivables

Total receivables comprise accounts receivable from policyholders and insurance companies as well as other accounts receivable. Other receivables primarily contain accounts receivable in connection with property.

Receivables that arise as a result of insurance contracts are classified in this category and are reviewed for impairment as a part of the impairment test of accounts receivable.

Receivables are recognised initially at fair value and are subsequently assessed at amortised cost. The income statement includes an estimated reservation for expected unobtainable sums when there is a clear indication of asset impairment. The reservation entered is assessed as the difference between the carrying amount of an asset and the present value of expected future cash flows.

Other assets

Other assets include current tax assets and cash at bank and in hand. Current tax assets are receivables concerning tax for the year adjusted for on-account payments and any prior-year adjustments. Cash at bank and in hand is recognised at nominal value at the statement of financial position date.

Prepayments and accrued income

Prepayments include expenses paid in respect of subsequent financial years and interest receivable. Accrued underwriting commission relating to the sale of insurance products is also included.

Equity

Share capital

Shares are classified as equity when there is no obligation to transfer cash or other assets. Costs directly attributable to the issue of equity instruments are shown in equity as a deduction from the proceeds, net of tax.

Tryg Forsikring, Annual report 2015, page 84


Revaluation reserves

Revaluation of owner-occupied property is recognised in other comprehensive income unless the revaluation offsets a previous impairment loss.

Foreign currency translation reserve

Assets and liabilities of foreign entities are recognised using the exchange rate applicable at the statement of financial position date. Income and expense items are recognised using the average monthly exchange rates for the period. Any resulting differences are recognised in Other comprehensive income. When an entity is wound up, the balance is transferred to the income statement. The hedging of the currency risk in respect of foreign entities is also offset in other comprehensive income in respect of the part that concerns the hedge.

Contingency fund reserves

Contingency fund reserves are recognised as part of retained earnings under equity. The reserves may only be used when so permitted by the Danish Financial Supervisory Authority and when it is for the benefit of the policyholders. The Norwegian contingency fund reserves include provisions for the Norwegian Natural Perils Pool and security reserve. The Danish and Swedish provisions comprise contingency fund provisions. Deferred tax on the Norwegian and Swedish contingency fund reserves is allocated.

Dividends

Proposed dividend is recognised as a liability at the time of adoption by the shareholders at the annual general meeting (date of declaration).

Subordinate loan capital

Subordinate loan capital is recognised initially at fair value, net of transaction costs incurred. Subordinate loan capital is subsequently stated at amortised cost; any difference between the proceeds (net of transaction costs) and the redemption value is recognised in the income statement over the borrowing period using the effective interest method.

Provisions for insurance contracts

Premiums written are recognised in the income statement (premium income) proportionally over the period of coverage and, where necessary, adjusted to reflect any time variation of the risk. The portion of premiums received on in-force contracts that relates to unexpired risks at the statement of financial position date is reported as premium provisions. Premium provisions are generally calculated according to a best estimate of expected payments throughout the agreed risk period; however, as a minimum as the part of the premium calculated using the pro rata temporis principle until the next payment date. Adjustments are made to reflect any risk variations. This applies to gross as well as ceded business.

Claims and claims handling costs are expensed in the income statement as incurred based on the estimated liability for compensation owed to policyholders or third parties sustaining losses at the hands of the policy-holders. They include direct and indirect claims handling costs that arise from events that have occurred up to the statement of financial position date even if they have not yet been reported to the Group. Claims provisions are estimated using the input of assessments for individual cases reported to the Group and statistical analyses for the claims incurred but not reported and the expected ultimate cost of more complex claims that may be affected by external factors (such as court decisions). The provisions include claims handling costs.

Claims provisions are discounted. Discounting is based on a yield curve reflecting duration applied to the expected future payments from the provision. Discounting affects the motor liability, professional liability, workers' compensation and personal accident and health insurance classes, in particular.

Provisions for bonuses and premium discounts etc. represent amounts expected to be paid to policyholders in view of the claims experience during the financial year.

Claims provisions are determined for each line of business based on actuarial methods. Where such business lines encompass more than one business area, short-tailed claims provisions are distributed based on number of claims reported while long-tailed claims provisions are distributed based on premiums earned. The models currently used are Chain-Ladder, Bornhuetter-Ferguson, the Loss Ratio method and De Vylder's credibility method. Chain-Ladder techniques are used for lines of business with a stable run-off pattern. The Bornhuetter-Ferguson method, and sometimes the Loss Ratio method, are used for claims years in which the previous run-off provides insufficient information about the future run-off performance. De Vylder's credibility method is used for areas that are somewhere in between the Chain-Ladder and Bornhuetter-Ferguson/Loss Ratio methods, and may also be used in situations that call for the use of exposure targets other than premium volume, for example the number of insured.

Tryg Forsikring, Annual report 2015, page 85


The provision for annuities under workers' compensation insurance is calculated on the basis of a mortality corresponding to the G82 calculation basis (official mortality table).

In some instances, the historic data used in the actuarial models is not necessarily predictive of the expected future development of claims. For example, this is the case with legislative changes where an a priori estimate is used for premium increases related to the expected increase in claims. In connection with legislative changes, the same estimate is used for determining the change in the level of claims. Subsequently, this estimate is maintained until new loss history materialises which can be used for re-estimation.

Several assumptions and estimates underlying the calculation of the claims provisions are mutually dependent. Most importantly, this can be expected to be the case for assumptions relating to interest rates and inflation.

Workers' compensation is an area in which explicit inflation assumptions are used, with annuities for the insured being indexed based on the workers' compensation index. An inflation curve that reflects the market's inflation expectations plus a real wage spread is used as an approximation to the workers' compensation index.

For other lines of business, the inflation assumptions, because present only implicitly in the actuarial models, will cause a certain lag in predicting the level of future losses when a change in inflation occurs. On the other hand, the effect of discounting will show immediately as a consequence of inflation changes to the extent that such changes affect the interest rate.

Other correlations are not deemed to be significant.

Liability adequacy test

Tests are continuously performed to ensure the adequacy of the insurance provisions. In performing these tests, current best estimates of future cash flows of claims, gains and direct and indirect claims handling costs are used. Any deficiency results in an increase in the relevant provision, and the adjustment is recognised in the income statement.

Employee benefits

Pension obligations

The Group operates various pension schemes. The schemes are funded through contributions to insurance companies or trustee-administered funds. In Norway, the Group operates a defined-benefit plan. In Denmark, the Group operates a defined-contribution plan. A defined-contribution plan is a pension plan under which the Group pays fixed contributions into a separate entity (a fund) and will have no legal or constructive obligation to pay further contributions. In Sweden, the Group complies with the industry pension agreement, FTP-Planen. FTP-Planen is primarily a defined-benefit plan as regards the future pension benefits. Försäkringsbranschens Pensionskassa (FPK) is unable to provide sufficient information for the Group to use defined-benefit accounting. The plan is therefore accounted for as a defined-contribution plan.

For the defined-benefit plan recognised in the statement of financial position, an annual actuarial calculation is made of the capital value of the future benefits to which employees are entitled as a result of their employment with the group so far and which must be disbursed according to the plan. The capital value is calculated using the Projected Unit Credit Method, which are based on input Cf. note 20.

The capital value of the pension obligations less the fair value of any plan assets is recognised in the statement of financial position under pension assets and pension obligations, respectively, depending on whether the net amount is an asset or a liability.

In case of changes to assumptions concerning the discounting factor, inflation, mortality and disability or in case of differences between expected and realised returns on pension assets, actuarial gains or losses ensue. These gains and losses are recognised under other comprehensive income.

In case of changes to the benefits stemming from the employees' employment with the group so far, a change is seen in the actuarially calculated capital value which is considered as pension costs for previous financial years. The change is recognised in the results immediately. Net finance costs for the year are recognised in the investment return. All other costs are recognised under insurance operating costs. The plan is closed for new business.

Other employee benefits

Employees of the Group are entitled to a fixed payment when they reach retirement and when they have been employed with the Group for 25 and for 40 years. The Group recognises this liability at the

Tryg Forsikring, Annual report 2015, page 86


time of signing the contract of employment.

In special instances, the employee can enter into a contract with the Group to receive compensation for loss of pension benefits caused by reduced working hours. The Group recognises this liability based on statistical models.

Income tax and deferred tax

The Group expenses current tax according to the tax laws of the jurisdictions in which it operates. Current tax liabilities and current tax receivables are recognised in the statement of financial position as estimated tax on the taxable income for the year, adjusted for change in tax on prior years' taxable income and for tax paid under the on-account tax scheme.

Deferred tax is measured according to the statement of financial position liability method on all timing differences between the tax and accounting value of assets and liabilities. Deferred income tax is measured using the tax rules and tax rates that apply in the relevant countries on the statement of financial position date when the deferred tax asset is realised or the deferred income tax liability is settled.

Deferred income tax assets, including the tax value of tax losses carried forward, are recognised to the extent that it is probable that future taxable profit will be realised against which the temporary differences can be offset.

Deferred income tax is provided on temporary differences concerning investments, except where Tryg Forsikring controls when the temporary difference will be realised, and it is probable that the temporary difference will not be realised in the foreseeable future.

Other provisions

Provisions are recognised when the Group has a legal or constructive obligation as a result of an event prior to or at the statement of financial position date, and it is probable that future economic benefits will

flow out of the Group. Provisions are measured at the best estimate by management of the expenditure required to settle the present obligation.

Provisions for restructurings are recognised as obligations when a detailed formal restructuring plan has been announced prior to or at the statement of financial position date at the latest to the persons affected by the plan.

Own insurance is included under other provisions. The provisions apply to the Group's own insurance claims and are reported when the damage occurs according to the same principle as the Group's other claims provisions.

Debt

Debt comprises debt in connection with direct insurance and reinsurance, amounts owed to credit institutions, current tax obligations and other debt. Derivative financial instruments are assessed at fair value according to the same practice that applies to financial assets. Other liabilities are assessed at amortised cost based on the effective interest method.

Cash flow statement

The consolidated cash flow statement is presented using the direct method and shows cash flows from operating, investing and financing activities as well as the Group's cash and cash equivalents at the beginning and end of the financial year. No separate cash flow statement has been prepared for the parent company because it is included in the consolidated cash flow statement.

Cash flows from operating activities are calculated whereby major classes of gross cash receipts and gross cash payments are disclosed.

Cash flows from investing activities comprise payments in connection with the purchase and sale of intangible assets, property, plant and equipment as well as financial assets and deposits with credit institutions.

Cash flows from financing activities comprise changes in the size or composition of Tryg Forsikring's share capital and related costs as well as the raising of loans, repayments of interest-bearing debt and the payment of dividends.

Cash and cash equivalents comprise cash and demand deposits.

Tryg Forsikring, Annual report 2015, page 87


Tryg Forsikring A/S (parent company)

Income statement

DKKm 2015 2014
Notes
General insurance
Gross premiums written 17,800 18,343
Ceded insurance premiums -946 -854
Change in premium provisions 72 280
Change in reinsurers' share of premium provisions -5 -63
2 Premium income, net of reinsurance 16,921 17,706
3 Insurance technical interest, net of reinsurance 18 59
Claims paid -13,023 -13,561
Reinsurance cover received 427 1,257
Change in claims provisions -785 893
Change in the reinsurers' share of claims provisions 1,600 -526
4 Claims, net of reinsurance -11,781 -11,937
Bonus and premium discounts -234 -288
Acquisition costs -2,099 -2,009
Administration expenses -666 -719
Acquisition costs and Administration expenses -2,765 -2,728
Reinsurance commissions and profit participation from reinsurers 24 31
5 Insurance operating costs, net of reinsurance -2,741 -2,697
6 Technical result 2,183 2,843
Investment activities
7 Income from Group undertakings 434 84
Income from associates 2 -2
Income from investment property 10 60
8 Interest income and dividends 782 935
9 Value adjustments -506 7
8 Interest expenses -96 -115
Administration expenses in connection with investment activities -79 -61
Total investment return 547 908
3 Return on insurance provisions -258 -412
Total Investment return after insurance technical interest 289 496
Other income 81 81
Other costs -97 -120
Profit/loss before tax 2,456 3,300
10 Tax -461 -710
Profit/loss on continuing business 1,995 2,590
11 Profit/loss on discontinued and divested business 49 10
Profit/loss for the year 2,044 2,600
Proposed distribution for the year:
Dividend 2,750 2,400
Transferred to Other reserves -104 -392
Equalisation reserve 22 60
Transferred to Net revaluation as per equity method 8 9
Transferred to Retained profits -632 523
2,044 2,600
Statement of comprehensive income
DKKm
Profit/loss for the year 2,044 2,600
Other comprehensive income which cannot subsequently be reclassified as profit or loss
Change in equalisation provision and other provisions 21 26
Change in taxrates on security provisions 141 0
Revaluation of owner-occupied property for the year 4 2
Tax on revaluation of owner-occupied property for the year 2 -1
Actuarial gains/losses on defined-benefit pension plans -12 -46
Tax on actuarial gains/losses on defined-benefit pension plans 3 12
159 -7
Other comprehensive income which can subsequently be reclassified as profit or loss
Exchange rate adjustments of foreign entities for the year -89 -178
Hedging of currency risk in foreign entities for the year 86 191
Tax on hedging of currency risk in foreign entities for the year -21 -47
-24 -34
Total other comprehensive income 135 -41
Comprehensive income 2,179 2,559

Tryg Forsikring, Annual report 2015, page 88


Statement of financial position

DKKm 2015 2014
Notes
Assets
12 Intangible assets 1,037 984
13 Operating equipment 62 96
Total property, plant and equipment 62 96
14 Investment property 224 1,204
15 Investments in Group undertakings 3,695 2,606
16 Equity investments in associates 14 15
Total investments in Group undertakings and associates 3,709 2,621
Equity investments 138 128
Unit trust units 3,589 3,884
Bonds 35,063 36,331
Deposits with credit institutions 0 667
Derivative financial instruments 843 1,318
17 Total other financial investment assets 39,633 42,328
Total investment assets 43,566 46,153
Reinsurers' share of premium provisions 146 197
Reinsurers' share of claims provisions 2,852 1,272
18 Total reinsurers' share of provisions for insurance contracts 2,998 1,469
Receivables from policyholders 1,250 1,225
Total receivables in connection with direct insurance contracts 1,250 1,225
Receivables from insurance enterprises 199 208
Receivables from Group undertakings 523 729
Other receivables 828 216
17 Total receivables 2,800 2,378
19 Current tax assets 100 0
Cash at bank and in hand 364 467
Total other assets 464 467
Interest and rent receivable 274 324
Other prepayments and accrued income 314 308
Total prepayments and accrued income 588 632
Total assets 51,515 52,179

Tryg Forsikring, Annual report 2015, page 89


Statement of financial position

DKKm 2015 2014
Notes
Equity and liabilities
Equity 10,322 11,843
1 Subordinate loan capital 1,698 1,768
20 Premium provisions 5,516 5,767
20 Claims provisions 25,072 24,601
Provisions for bonus and premium discounts 573 610
Total provisions for insurance contracts 31,161 30,978
Pensions and similar liabilities 264 342
21 Deferred tax liability 574 841
22 Other provisions 131 83
Total provisions 969 1,266
Debt relating to direct insurance 600 562
Debt relating to reinsurance 314 160
23 Amounts owed to credit institutions 56 114
24 Debt relating to unsettled funds transactions and repos 4,049 2,793
17 Derivative financial instruments 611 795
Debt to Group undertakings 483 317
19 Current tax liabilities 283 423
Other debt 927 1,115
Total debt 7,323 6,279
Accruals and deferred income 42 45
Total equity and liabilities 51,515 52,179
1 Risk management and Capital management
25 Capital adequacy
26 Contractual obligations, collateral and contingent liabilities
27 Acquisition of subsidiaries
28 Related parties
29 Reconciliation of profit/loss and equity
30 Financial highlights
31 Accounting policies

Tryg Forsikring, Annual report 2015, page 90


Statement of changes in equity

DKKm Share capital Revaluation reserves Revaluation equity method Equalisation reserve Other reserves Retained earnings Proposed dividend Total
Equity at 31 December 2014 1,100 80 323 106 848 6,986 2,400 11,843
2015
Profit/loss for the year 8 22 -104 -632 2,750 2,044
Other comprehensive income 0 6 -24 -1 22 132 0 135
Total comprehensive income 0 6 -16 21 -82 -500 2,750 2,179
Dividend paid -3,700 -3,700
Total changes in equity in 2015 0 6 -16 21 -82 -500 -950 -1,521
Equity at 31 December 2015 1,100 86 307 127 766 6,486 1,450 10,322
Equity at 31 December 2013 1,100 79 348 61 888 6,808 2,456 11,740
2014
Profit/loss for the year 9 60 -81 212 2,400 2,600
Other comprehensive income 0 1 -34 -15 41 -34 0 -41
Total comprehensive income 0 1 -25 45 -40 178 2,400 2,559
Dividend paid 5 -2,456 -2,456
Total changes in equity in 2014 0 1 -25 45 -351 178 -56 103
Equity at 31 December 2014 1,100 80 323 106 848 6,986 2,400 11,843

The possible payment of dividend from Tryg Forsikring A/S to Tryg A/S is influenced by contingency fund provisions of DKK 2,516m (DKK 2,622m in 2014).
The contingency fund provisions can be used to cover losses in connection with the settlement of insurance provisions or otherwise for the benefit of the insured.

Tryg Forsikring, Annual report 2015, page 91


Notes

DKKm 2015 2014
1 Risk management and Capital management
Please refer to the note 1 in Tryg Forsikring Group
2 Premium income, net of reinsurance
Direct insurance 17,828 18,556
Indirect insurance 43 66
17,871 18,622
Unexpired risk provision 1 1
17,872 18,623
Ceded direct insurance -890 -868
Ceded indirect insurance -61 -49
16,921 17,706
Direct insurance, by location of risk 2015 2014
Gross Ceded Gross
Denmark 9,208 -480 9,291
Other EU countries 1,825 -16 1,883
Other countries* 6,796 -394 7,383
17,829 -890 18,557
*Mainly Norway
3 Insurance technical interest, net of reinsurance
Return on insurance provisions 258 413
Discounting transferred from claims provisions -240 -354
18 59
4 Claims, net of reinsurance
Claims -15,015 -13,310
Kun-off previous years, gross 1,207 642
-13,808 -12,668
Reinsurance cover received 2,041 240
Run-off previous years, reinsurers' share -14 491
-11,781 -11,937
5 Insurance operating costs, net of reinsurance
Commission regarding direct insurance business -368 -396
Other acquisition costs -1,731 -1,613
Total acquisition costs -2,099 -2,009
Administration expenses -666 -719
Insurance operating costs, gross -2,765 -2,728
Commission from reinsurers 24 31
-2,741 -2,697
For specification of audit costs please refer to the note 6 in Tryg Forsikring Group.
Insurance operating costs and claims include the following staff expenses:
Salaries and wages -2,044 -2,032
Commission -6 -7
Allocated share options and matching shares -3 -2
Pension -290 153
Other social security costs -4 -4
Payroll tax -360 -343
-2,707 -2,235
Remuneration for the Supervisory Board and Executive Management is disclosed in note 28 'Related parties'.
Average number of full-time employees during the year (continuing business) 3,409 3,577
Share option programmes and matching shares
Please refer to the note 6 in Tryg Forsikring Group.

Tryg Forsikring, Annual report 2015, page 92


NOTES

6 Technical result, net of reinsurance, by line of business

DKKm Accident and health Healthcare Workmen's compensation Motor TPL Motor comprehensive Marine, aviation and cargo
2015 2014 2015 2014 2015 2014 2015 2014 2015 2014 2015 2014
Gross premiums written 1,652 1,692 321 313 890 951 1,980 2,098 3,680 3,747 332 353
Gross premium income 1,629 1,663 316 314 893 970 1,963 2,134 3,573 3,715 337 320
Gross claims -1,026 -1,212 -255 -223 -85 -155 -1,164 -1,336 -2,446 -2,295 -218 -258
Gross operating expenses -228 -232 -33 -38 -107 -112 -353 -350 -564 -575 -43 -41
Profit/loss on coded business -4 -7 -1 -1 -10 -8 -33 -51 -2 16 -53 21
Insurance technical interest, net of reinsurance 2 5 0 1 1 3 2 7 3 11 1 1
Technical result 373 217 27 53 692 698 415 184 564 872 24 45
Gross claims ratio 63.0 72.9 80.7 71.0 9.5 16.0 59.3 72.9 68.5 61.8 64.7 80.0
Combined ratio 77.2 87.3 91.5 83.4 22.6 28.4 79.0 91.7 84.3 76.8 93.2 86.3
Claims frequency a) 4.4% 4.5% 130.3% 128.3% 17.6% 17.4% 5.5% 5.6% 17.9% 18.1% 21.2% 19.8%
Average claims DKK b) 29,968 33,560 3,905 4,334 65,254 79,102 17,846 22,248 10,110 10,376 75,653 111,361
Total claims 40,135 37,228 56,697 50,173 10,469 9,463 77,164 72,190 241,311 224,791 2,871 2,470
Fire and contents (Private) Fire and contents (Commercial) Change of ownership Liability Credit & guarantee insurance Tourist assistance insurance
2015 2014 2015 2014 2015 2014 2015 2014 2015 2014 2015 2014
Gross premiums written 4,362 4,453 2,428 2,555 62 62 962 985 2 8 610 573
Gross premium income 4,328 4,493 2,443 2,536 64 65 958 979 7 9 607 568
Gross claims -3,130 -3,138 -3,750 -1,957 -118 -63 -612 -917 0 -2 -580 -450
Gross operating expenses -673 -696 -378 -390 -10 -13 -159 -154 -1 -1 -84 -82
Profit/loss on coded business -117 22 1,437 -113 0 0 -68 -10 -1 -1 -2 -2
Insurance technical interest, net of reinsurance 2 12 2 7 0 0 1 3 0 0 1 2
Technical result 410 693 -246 83 -64 -11 120 -99 5 5 -58 36
Gross claims ratio 72.3 69.8 153.5 77.2 184.4 96.9 63.9 93.7 0.0 22.2 95.6 79.2
Combined ratio 90.6 84.8 110.2 97.0 200.0 116.9 87.6 110.4 28.6 44.4 109.7 94.0
Claims frequency a) 7.9% 7.7% 16.1% 15.8% 9.9% 9.2% 10.2% 11.3% 18.6% 18.4%
Average claims DKK b) 8,742 9,856 116,003 62,035 26,008 20,263 68,006 81,763 5,893 5,873
Total claims 370,685 325,806 32,331 29,686 4,275 4,255 10,454 10,454 96,774 79,007
Other Insurance c) Total
--- --- --- --- ---
2015 2014 2015 2014
Gross premiums written 58 77 17,339 17,867
Gross premium income 58 83 17,176 17,849
Gross claims -45 -15 -13,429 -12,239
Gross operating expenses -82 -1 -2,715 -2,685
Profit/loss on coded business -43 -21 1,103 -155
Insurance technical interest, net of reinsurance 1 1 16 53
Technical result -111 47 2,151 2,823
Gross claims ratio 77.6 18.1 78.2 68.6
Combined ratio 293.1 44.6 87.6 84.5
Norwegian Group Life One-year policies Total Including Group Life
--- --- --- --- ---
2015 2014 2015 2014
461 476 17,800 18,343
462 486 17,638 18,355
-379 -429 -13,808 -12,668
-50 -43 -2,765 -2,728
-3 0 1,100 -155
2 6 18 59
32 20 2,183 2,843
82.4 88.3 78.3 69.1
93.5 97.1 87.7 84.8

a) The claims frequency is calculated as the number of claims incurred in the year in proportion to the average number of insurance contracts in the year.
b) Average claims are total claims before run-off in the year relative to the number of claims in the year.
c) Other insurance, gross claims and gross operating expenses include restructuring costs of DKK 40m and DKK 80m, respectively, in 2015.

Tryg Forsikring, Annual report 2015, page 93


NOTES

DKKm 2015 2014
7 Income from Group undertakings
Vesta Ejendomme AS 24 20
Respons Inkasso AS 1 1
Thunes Vei 2 AS 5 9
Tryg Garantiforsikring A/S 108 84
Tryg Ejendomme A/S* 296 -30
434 84
*Tryg Ejendomme A/S and Ejendomsselskabet af 8. maj 2008 A/S was merged at 1.1.2015 with Tryg Ejendomme as the continuing company
Securator A/S and Optimal Djurförsäkring i Norr AB was merged into Tryg forsikring A/S at 1.1.2015
8 Interest income and dividends
Interest income and dividends
Dividends 47 39
Interest income cash at bank and in hand 2 7
Interest income bonds 730 880
Interest income other 3 9
782 935
Interest expenses
Interest expenses subordinate loan capital and credit institutions -90 -90
Interest expenses others -6 -25
-96 -115
686 820
9 Value adjustments
Value adjustments concerning financial assets or liabilities at fair value with value adjustment in the income statement:
Equity investments 13 -17
Unit trust units 57 353
Share derivatives 13 17
Bonds -604 -119
Interest derivatives -42 596
Other loans 0 2
-561 832
Value adjustments concerning assets or liabilities that cannot be attributed to IAS 39:
Investment property 0 9
Discounting 120 -738
Other statement of financial position items -65 -96
55 -825
-506 7
Exchange rate adjustments concerning financial assets or liabilities which cannot be stated to fair value total DKK 53m (in 2013 DKK 184m).
10 Tax
Tax on accounting profit/loss -478 -788
Difference between Danish and foreign tax rates -23 -56
Tax adjustment, previous years 0 -9
Change in tax rate 54 4
Change in valuation of tax loss carried forward 0 1
Adjustment non-taxable income and expenses -14 140
Other taxes 0 -2
-461 -710
Effective tax rate % %
Tax on Profit/loss for the year 23.5 24.5
Difference between Danish and foreign tax rate 1.0 1.5
Tax adjustment, previous year 0.0 0.5
Change in tax rate -2.5 0.0
Adjustment non-taxable income and costs 0.5 -4.5
22.5 22.0

Tax on the Profit/loss for the year in the parent company is calculated exclusive of profit/loss and tax in Group undertakings.

Tryg Forsikring, Annual report 2015, page 94


NOTES

DKKm 2015 2014
11 Profit/loss on discontinued and divested business
Gross premium income 3 -3
Gross claims 54 31
Total insurance operating costs 7 -14
Profit/loss on gross business 64 14
Technical result 64 14
Profit/loss before tax 64 14
Tax -15 -4
Profit/loss on discontinued and divested business 49 10

Profit/loss on discontinued and divested business primarily relates to Marine Hull insurance

12 Intangible assets

2015 Trademarks and Assets under
Goodwill customer relations Software* construction* Total
Cost
Cost at 1 January 546 201 1,007 290 2,044
Exchange rate adjustments 12 4 -8 -1 7
Transferred to assets held for sale 0 0 0 0 0
Transferred from asset under construction 0 0 127 -127 0
Additions for the year 0 0 7 134 141
Disposals for the year 0 0 0 0 0
Cost at 31 December 558 205 1,133 296 2,192
Amortisation and write-downs
Amortisation and write-downs at 1 January -4 -104 -860 -92 -1,060
Exchange rate adjustments 0 -3 8 0 5
Amortisation for the year 0 0 -78 0 -78
Impairment losses and write-downs for the year 0 -22 0 0 -22
Amortisation and write-downs at 31 December -4 -129 -930 -92 -1,155
Carrying amount at 31 December 554 76 203 204 1,037

*Hereof proprietary software DKK 317m (DKK 245m at 31 December 2014)

2014 Trademarks and Assets under
Goodwill customer relations Software* construction* Total
Cost
Cost at 1 January 381 171 916 270 1,738
Exchange rate adjustments -23 -10 -15 -1 -49
Transferred to assets held for sale 0 40 0 0 40
Transferred from asset under construction 0 0 86 -86 0
Additions for the year 188 0 28 107 323
Disposals for the year 0 0 -8 0 -8
Cost at 31 December 546 201 1,007 290 2,044
Amortisation and write-downs
Amortisation and write-downs at 1 January 0 -89 -801 -92 -982
Exchange rate adjustments 0 5 12 0 17
Amortisation for the year -4 -20 -80 0 -104
Reversed amortisation 0 0 9 0 9
Amortisation and write-downs at 31 December -4 -104 -860 -92 -1,060
Carrying amount at 31 December 542 97 147 198 984

Tryg Forsikring, Annual report 2015, page 95


NOTES

DKKm

12 Intangible assets (continued)

Impairment test

Goodwill

In 2014, Tryg acquired Securator A/S, Optimal Djurförsäkring i Norr AB and Codan's agricultural portfolio. The insurance activities were incorporated into the Tryg Group's business structure and merged into Tryg in 2015.

At 31 December 2015, management performed an impairment test of the carrying amount of goodwill based on the allocation of the cost of goodwill to the cash-generating unit, which consists of Moderna and Securator, respectively.

The Value-in-use method is used.

Primary assumptions for impairment test:

When assessing the cash flow management has based its estimates of premiums earned on the insurance portfolio adjusted to reflect the expected effect of business decisions and market development from past experiences. The portfolio is indexed with the wage and salary index.

Claims incurred are based on expected claims ratios, which corresponds to current levels. Moderna is adjusted for weather and large-scale claims as well.

Reinsurance is taken into account when looking at the overall technical result together with the expected cost ratio.

Required returns are based on management's own requirements for returns of the individual cash generation units and are not expected to change significantly in the near future.

Moderna

Comprises the sale of insurance products to private customers under the 'Moderna' brand. Moreover, insurance is sold under the brands Atlantica, Bilsport & MC and Moderna Djurförsäkringar. Sales take place through its own sales force, call centres and online.

The cash flows appearing from the latest prognosis approved by management for the next 6 quarters are used when calculating the value in use of Moderna. The cash flows in the latest budget period have been extrapolated for financial years after the budget periods (terminal period) and adjusted for expected growth rates determined on the basis of expectations for the general economic growth. The required return is based on an assessment of the risk profile of the tested business activities compared with the market's expectations for the Group.

The impairment test shows a calculated value in use of approximately DKK 1.3bn (1.4 bn) relative to a recognised goodwill of DKK 368m (358m) and Equity of DKK 0.6bn (0.5bn) and does not indicate any impairment in 2015.

2015 2014
- Earned premium assumed CAGR 0 - 10 years 2% 2%
- Earned premium assumed CAGR > 10 years 1% 1%
- Required return before tax 13% 12%
- Expected level of Combined ratio 93% 93%

Sensitivity information

Impact on equity from the following changes:

CAGR +1.0 percentage point (0 - 10 years) 25 15

CAGR -1.0 percentage point (0 - 10 years) -24 -12

Required return +1.0 percentage point -161 -172

Required return -1.0 percentage point 189 202

Combined ratio +1.0 percentage point -24 -27

Combined ratio -1.0 percentage point 25 27

Securator

In 2014, Tryg acquired Securator A/S. The insurance activities were incorporated into the Tryg Group's business structure in 2014 and are reported under Sweden. In 2015, Securator was merged into Tryg Forsikring A/S and is reported as part of the Swedish affinity portfolio.

Securator is a Danish market leader within the sale and brokering of multi-annual product insurance via dealers in the electronics and telecommunications sector and supermarket chains.

The cash flows appearing from the latest prognosis approved by management for the next 6 quarters are used when calculating the value in use of Securator. The cash flows in the latest budget period have been extrapolated for financial years after the budget periods (terminal period) and adjusted for expected growth rates determined on the basis of expectations for the general economic growth. The required return is based on an assessment of the risk profile of the tested business activities compared with the market's expectations for the Group.

The impairment test shows a calculated value in use of approximately DKK 184m (238m) relative to a recognised Goodwill of DKK 184m (184m) and equity of DKK 174m (174m) and does not indicate any impairment in 2015.

2015 2014
- Earned premium assumed CAGR 0 - 10 years 13% 12%
- Earned premium assumed CAGR > 10 years 3% 3%
- Required return before tax 11% 11%
- Expected level of Combined ratio 83 - 91% 79 - 91%

Sensitivity information

Impact on equity from the following changes:

CAGR +1.0 percentage point (0 - 10 years) 6 9

CAGR -1.0 percentage point (0 - 10 years) -5 -9

Required return +1.0 percentage point -35 -49

Required return -1.0 percentage point 48 70

Combined ratio +1.0 percentage point -16 -18

Combined ratio -1.0 percentage point 17 18

A decline in the growth rate of more than 1% per cent will result in a write-down of the goodwill associated with Securator. We do not expect a decline in the growth rate due to an expected expansion of the Securator business to Norway and Sweden.

Trademarks and customer relations

As at 31 December 2015, management performed a test of the carrying amounts of trademarks and customer relations as an integral part of the Moderna goodwill test. The impairment test of the acquired agricultural portfolio is based on renewal and retention rates, which are on the expected level.

The test did not indicate any impairment.

Software and assets under construction

As at 31 December 2015 management performed a test of the carrying amounts of software and assets under construction.

The impairment test compares the carrying amount with the estimated present value of future cash flows. The test did not indicate any impairment.

Assets under construction are not depreciated but tested once a year for impairment or when there is any indication of a decrease in value.

Software with a limited useful lifetime is amortised over 4 years using the straight-line method. Amortised software is assessed for impairment at the balance sheet date or when there are indications that the future cash flow cannot justify the carrying amount.

In the event that the recoverable amount is lower than the carrying amount, the difference is recognised in the income statement.

The recoverable amount is the higher of fair value less sales costs and value in use.

Tryg Forsikring, Annual report 2015, page 96


NOTES

DKKm 2015 2014
13 Operating equipment
Cost
Cost at 1 January 239 237
Exchange rate adjustments -2 -5
Additions for the year 0 7
Disposals for the year -3 0
Cost at 31 December 234 239
Amortisations and impairment write-downs
Amortisation and write-downs at 1 January -143 -115
Exchange rate adjustments 1 2
Amortisation for the year -32 -30
Amortisation and write-downs at 31 December -172 -143
Carrying amount 31 December 62 96
The impairment test performed for operating equipment did not indicate any impairment.
14 Investment property
Fair value at 1 January 1,204 1,210
Exchange rate adjustments -12 -15
Additions for the year 15 8
Disposals for the year -983 -7
Value adjustments for the year 0 5
Reversed on sale 0 3
Fair value at 31 December 224 1,204
Total rental income for 2015 is DKK 14m (DKK 82m in 2014).
Total expenses for 2015 are DKK 3m (DKK 24m in 2014). Of this amount, not-hired property is DKK 0.4m (DKK 3m in 2014). The total expenses at the income leading investment property are DKK 2.6m (DKK 21m in 2014).
External experts were involved in valuing some of the investment property.
In determining the fair value of the properties, not only publicly available market data are included, corresponding to the 'non-observable input' in the fair-value hierarchy. No reclassifications have been made between this category and other categories in the fair-value hierarchy during the year.
The following return percentages were used for each property category:
Return percentages, weighted average
Business property 6.4 6.9
Office property 6.4 6.2
Residential property 6.0 6.0
6.4 6.3
15 Investments in Group undertakings
Cost
Cost at 1 January 2,969 2,986
Exchange rate adjustments -13 -17
Additions for the year 876 0
Cost at 31 December 3,832 2,969
Revaluations to equity value
Revaluations at 1 January 322 348
Exchange rate adjustments -18 -23
Revaluations during the year 31 28
Dividend paid -28 -31
Revaluations at 31 December 307 322
Write downs
Write downs at 1 January -685 -722
Exchange rate adjustments -1 -2
Dividend paid -175 0
Reversed of write-downs made in the previous year (profit for the year) 417 54
Disposals for the year 0 -15
Write downs at 31 December -444 -685
Carrying amount at 31 December
3,695 2,606
Name and registered office Ownership share in % Profit/loss for the year Shareholders equity
2015 2014 2015 2014
Vesta Ejendomme AS, Bergen 100 100 24 21
Respons Inkasso AS, Bergen 100 100 1 1
Thunes Vei 2 AS, Bergen 100 100 5 8
Tryg Garantiforsikring A/S, Ballerup 100 100 108 84
Tryg Ejendomme A/S, Ballerup* 100 100 296 -30

Tryg Forsikring, Annual report 2015, page 97


NOTES

DKKm 2015 2014
16 Equity investments in associates
Cost
Cost at 1 January 0 0
Cost at 31 December 0 0
Revaluations at net asset value
Revaluations at 1 January 15 18
Exchange rate adjustments -1 -3
Revaluations at 31 December 14 15
Carrying amount at 31 December 14 15
Shares in associates according to the latest annual report:
2015
Name and registered office Assets Liabilities Equity Revenue Profit/Loss of the year Ownership share in %
AS Eidsvåg Fabrikker, Norway 47 7 40 16 5 28
2014
Name and registered office Assets Liabilities Equity Revenue Profit/Loss of the year Ownership share in %
AS Eidsvåg Fabrikker, Norway 44 6 39 15 3 28
Individual estimates are made of the degree of influence under the contracts made.
17 Other financial investment assets
Sensitivity information
Impact on equity from the following changes:
Interest rate increase of 0.7-1.0 percentage point -149 38
Interest rate fall of 0.7-1.0 percentage point -163 -100
Equity price fall of 12 % -297 -371
Fall in property prices of 8 % -239 -239
Exchange rate risk (VaR 99) -14 -11
Loss on counterparties of 8 % -368 -395
Risk on subsidiaries -1 -1
The impact on the income statement is similar to the impact on equity.
The statement complies with the disclosure requirements set out in the Executive Order on Financial Reports for Insurance Companies and Multi-Employer Occupational Pension Funds issued by the Danish FSA.
Please refer to the Note 15 Financial Investment assets in Tryg Forsikring Group.
Receivables
Receivables from insurance 1,449 1,433
Receivables from Group undertakings 523 729
Other receivables 828 216
2,000 2,378
Specification of write-downs on receivables from insurance contracts
Write-downs at 1 January 109 115
Exchange rate adjustments -4 -5
Transferred to assets held for sale and write-downs and reversed write-downs for the year 0 -1
Reversed writedowns 12 0
Write-downs at 31 December 117 109
Receivables are written down in full when submitted for debt collection. The write-down is reversed if payment is subsequently received from debt collection and amounts to DKK 53m in 2015 (DKK 54m in 2014).

Tryg Forsikring, Annual report 2015, page 98


NOTES

DKKm 2015 2014
18 Reinsurer's share
Reinsurers' share 3,001 1,484
Write-downs after impairment test -3 -15
2,998 1,469
Impairment test
As at 31 December 2015, management performed a test of the carrying amount of total reinsurers' share of provisions for insurance contracts. The impairment test resulted in impairment charges totalling DKK 3m (DKK 16m in 2014). Write-downs for the year include reversed write-downs totalling DKK 25m (DKK 0m i 2014). There is no overdue reinsurers' share other than the share already provided for.
19 Current tax
Net current tax, 1 January -423 -239
Exchange rate adjustments 17 28
Current tax for the year -442 -594
Current tax on equity entries -96 -47
Adjustment of current tax in respect of previous years 0 -25
Tax paid for the year 761 454
Net current tax at 31 December -183 -423
Current tax is recognised in the statement of financial position as follows:
Under assets, current tax 100 0
Under liabilities, current tax -283 -423
Net current tax -183 -423
20 Premium provisions and claims provisions
Please refer to the Note 1 and Note 18 in Tryg Forsikring Group
21 Deferred tax
Tax asset
Operating equipment 9 11
Debt and provisions 34 60
43 71
Tax liability
Intangible rights 77 77
Land and buildings 17 93
Bonds and loans secured by mortgages -38 3
Contingency funds 561 739
617 912
Deferred tax 574 841
Development in deferred tax
Deferred tax at 1 January -841 891
Exchange rate adjustments 112 -58
Change in deferred tax relating to change in tax rate 49 -4
Change in deferred tax previous years 0 -16
Change in deferred tax taken to the income statement 74 46
Change in deferred tax taken to equity 32 -18
Deferred tax at 31 December -574 841
The total current and deferred tax relating to items recognised in equity is recognised in the statement of financial position in the amount of DKK -63m. (DKK -1m in 2014).

Tryg Forsikring, Annual report 2015, page 99


NOTES

DKKm 2015 2014
22 Other provisions
Other provisions 1 January 83 73
Change in provisions 48 10
Other provisions 31 December 131 83
Other provisions relate to provisions for the Group's own insurance claims and restructuring costs. Additions to the provision for restructuring costs during the year amounts to DKK 120m and reassessment of the beginning of year balance amounts to DKK -69m. The balance as at 31 December 2015 amounts to DKK 130m (DKK 79m at 31 December 2014).
23 Amounts owed to credit institutions
Overdraft facilities 56 114
56 114
24 Debt relating to unsettled funds transactions and repos
Unsettled fund trading 264 776
Repo debt 3,785 2,017
4,049 2,793
Unsettled fund transactions include debt for bonds purchased in 2014 and 2015; however, with settlement in 2015 and 2016 respectively.
25 Capital adequacy
Solvency margin 3,138 3,295
Shareholder's equity according to annual report 10,322 11,843
Deduction regarding subsidiaries* -166 -145
Tier 1 capital 10,156 11,698
Subordinate loan capital 1,707 1,482
Proposed dividend -1,450 -2,400
Value of intangible assets -1,037 -984
Discounting -339 -228
Capital adequacy subsidiary undertaking, Individual Solvency Requirement is applied in 2015 -231 -53
Total capital base 8,806 9,515
Total distributable capital base 5,668 6,220
* Including tax assets, equalisation reserve, discounting and intangible assets
26 Contractual obligations, collateral and contingent liabilities
Obligations due by period
2015 0-1 year 1-3 years 3-5 years
Operating leases 66 110 76
Other contractual obligations 239 104 0
305 214 76
56
651
Contractual obligations
Obligations due by period
2014 0-1 year 1-3 years 3-5 years
Operating leases 62 101 71
Other contractual obligations 372 83 0
434 184 71
67
756
In august 2015 Tryg forsikring and Skandia have signed an agreement whereby Tryg forsikring will acquire Skandia's activities within child and adult accident insurance integrate them into its Swedish business, Moderna Forsikringar. The transaction is subject to regulatory approvals and the parties expect it to be completed in second half 2016. Hereafter Tryg forsikring will take over the control of the portfolios. The acquisition has no effect on the financial statement for 2015.
Tryg has signed the following contracts with amounts above DKK 50m: Outsourcing agreement with TCS for DKK 156m for a 4 year period, which expires in 2017. Lease contracts on premises for DKK 265m. The contracts expire after 5 years. In addition, Tryg Forsikring A/S has an intra-group lease contract obligation on owner-occupied properties in Ballerup and Bergen which amounts to DKK 1,5bn.
Collateral
The Danish companies in the Tryg Forsikring Group are jointly taxed with TryghedsGruppen smba. As of 1. July 2012, the companies and the other jointly taxed companies are liable for any obligations to withhold taxes at source on interest, royalties and dividends in respect of the jointly taxed companies.
2015 2014
Tryg Forsikring A/S has registered the following assets as having been held as security for the insurance provisions:
Equity investments in associates 14 15
Equity investments 138 128
Unit trust units 3,589 3,884
Bonds 31,504 33,538
Deposits with credit institutions 0 667
Interest and rent receivable 274 324
Equity investments in and receivables from Group undertakings 2,706 1,730
Total 38,225 40,286
Please find offsetting and collateral in relation to financial assets and obligations in Tryg Forsikring Group note 24.
Contingent liabilities
Companies in the Tryg Forsikring Group are party to a number of disputes. Management believes that the outcome of disputes will not affect the Group's financial position significantly beyond the obligations recognized in the statement of financial position at 31 December 2015.

Tryg Forsikring, Annual report 2015, page 100


NOTES

DKKm

27 Acquisition of subsidiaries

Please refer to the Note 25 Acquisition of subsidiaries in Tryg Forsikring Group.

28 Related parties

Tryg Forsikring A/S has no related parties with a decisive influence other than the parent company Tryg A/S, TryghedsGruppen smba and the subsidiaries of TryghedsGruppen smba (Other related parties). Related parties with significant influence include the Supervisory board, Group Executive Management and their families.

Premium income

  • TryghedsGruppen smba 0.3 0.3
  • Key management 0.3 0.3
  • Other related parties 1.9 2.5

Claims paid

  • TryghedsGruppen smba 0.1 0.1
  • Key management 0.0 0.1
  • Other related parties 0.5 0.3

Specification of remuneration

2015 Number of persons Basic wage Variable wage Pension Total*
Supervisory Board 13 6 0 0 6
Executive Management 3 21 2 5 28
Risk-takers 8 19 1 5 25
24 46 3 10 59

*) Exclusive severance pay

Of which retired Number of persons Severance pay
Supervisory Board 1 0
Risk-takers 2 14
3 14

There has not been paid any severance pay to an individual of more than DKK 7m.

2014 Number of persons Basic wage Variable wage Pension Total*
Supervisory Board 12 7 0 0 7
Executive Management 3 19 2 4 25
Risk-takers 10 22 1 5 28
25 48 3 9 60

*) Exclusive severance pay

Of which retired Number of persons Severance pay
Supervisory Board 0 0
Executive Management 0 0
Risk-takers 2 0
2 0

There has not been paid any severance pay of more than DKK 1m.

Fees are charges incurred during the financial year. Variable salary includes the charges for matching shares, which are recognised over 4 years and share options, which are recognised over 3 years. Reference is made to section 'Corporate governance' of the management's review on the corresponding disbursements. The Executive Management and risk-takers are included in incentive programmes. Please refer to note 6 in Tryg Forsikring group for information concerning this.

The members of the Supervisory Board in Tryg Forsikring A/S are paid with a fixed remuneration and are not covered by the incentive schemes.

The Executive Management is paid a fixed remuneration and pension. The variable salary is awarded in the form of a matching share programme, see 'Corporate governance'. Besides this, the directors have free car appropriate to their position as well as other market conformal employee benefits

Each member of the Executive Management is entitled to 12 months' notice and severance pay equal to 12 months' salary plus pension contribution (Group CEO is entitled to severance pay equal to 18 months' salary). Members of the Executive Management can assert no further claims in this respect, for example claims for compensation pursuant to Sections 2a and/or 2b of the Danish Salaried Employees Act, as such claims are regarded as being included in the severance pay.

Risk-takers are defined as employees whose activities have a significant influence on the company's risk profile.

The Supervisory Board decides which employees should be considered to be risk-takers.

Intra-group transactions

Tryg A/S Group undertakings
Providing and receiving services 13 9
Intra-group account 488 -448

Transactions between Tryg Forsikring A/S, Tryg A/S and group undertakings are conducted on an arm's length basis.

Administration fee, etc. is fixed on a cost-recovery basis.

Intra-group accounts are offset and carry interest on market terms.

The companies in the Tryg Forsikring Group have entered into reinsurance contracts on market terms.

Transactions with Group undertakings have been eliminated in the consolidated financial statements in accordance with the accounting policies.

Tryg Forsikring, Annual report 2015, page 101


Tryg Forsikring, Annual report 2015, page 102

NOTES

DKKm 2015 2014
39 Reconciliation of profit/loss and equity
Profit/loss reconciliation
Profit/loss - IFRS 2,044 2,600
Profit/loss - Danish FSA executive order 2,044 2,600
Equity reconciliation
Equity - IFRS 10,307 11,828
Deferred tax provisions for contingency funds 15 15
Equity - Danish FSA executive order 10,322 11,843
30 Financial highlights
Please refer to next page
31 Accounting policies
Please refer to the Note 28 Accounting policies in Tryg Forsikring Group.

NOTES

30 Financial highlights of Tryg Forsikring A/S (parent company)

DKKm 2015 2014 2013 2012 2011
Gross premium income 17,638 18,335 19,188 20,035 19,735
Gross claims -13,808 -12,668 -13,525 -14,479 -15,663
Total insurance operating costs -2,765 -2,728 -3,179 -3,320 -3,285
Profit/loss on gross business 1,065 2,939 2,484 2,236 787
Profit/loss on ceded business 1,100 -155 -283 98 543
Insurance technical interest, net of reinsurance 18 59 61 59 169
Technical result 2,183 2,843 2,262 2,393 1,499
Investment return after insurance technical interest 289 496 770 632 66
Other income 81 81 99 105 136
Other costs -97 -120 -139 -99 -108
Profit/loss for the year before tax 2,456 3,300 2,992 3,031 1,593
Tax -461 -710 -579 -794 -395
Profit/loss for the year, continuing business 1,995 2,590 2,413 2,237 1,198
Profit/loss on discontinued and divested business after tax * 49 10 -4 28 -9
Profit/loss for the year 2,044 2,600 2,409 2,265 1,189
Run-off gains/losses, net of reinsurance 1,193 1,133 970 1,010 941
Relative run-off gains/losses 5.1 4.8 3.9 4.1 4.0
Statement of financial position
Total provisions for insurance contracts 31,161 30,978 32,086 33,926 33,928
Total reinsurers' share of provisions for insurance contracts 2,998 1,469 1,999 2,116 1,938
Total equity 10,322 11,843 11,740 10,889 8,985
Total assets 51,515 52,179 53,152 54,496 53,244
Key ratios
Gross claims ratio 78.3 69.1 70.5 72.3 79.4
Business ceded as a percentage of gross premiums -6.2 0.8 1.5 -0.5 -2.8
Claims ratio, net of ceded business 72.1 69.9 72.0 71.8 76.6
Gross expense ratio 15.7 14.9 16.6 16.6 16.6
Combined ratio 87.8 84.8 88.6 88.4 93.2
Operating ratio 87.6 84.5 88.2 88.1 92.5
Return on equity after tax and before discontinued and divested business (%) 18.0 22.0 21.3 22.5 13.8
Return on equity after tax and discontinued and divested business (%) 18.4 22.0 21.3 22.8 13.7
Solvency ratio (Solvency I) 2.8 2.9 2.9 2.5 2.3
  • Profit/loss on discontinued and divested business after tax includes mainly Marine Hull insurance. The finnish branch of Tryg Forsikring wich were sold in 2012.

Tryg Forsikring, Annual report 2015, page 103


Organisation chart

img-0.jpeg

Group chart at 1 January 2016. Companies and branches are wholly owned by Danish owners and domiciled in Denmark, unless otherwise stated.

Tryg Forsikring, Annual report 2015, page 104


Tryg Forsikring, Annual report 2015, page 105

Glossary

The financial highlights and key ratios of Tryg Forsikring have been prepared in accordance with the Executive Order issued by the Danish Financial Supervisory Authority on the Financial Reports for Insurance Companies and Multi-Employer Occupational Pension Funds and also comply with 'Recommendations & Financial Ratios 2010' issued by the Danish Society of Financial Analysts.

Gross premium income

Calculated as gross premium income adjusted for change in gross premium provisions, less bonuses and premium discounts.

Gross claims ratio

Gross claims x 100
Gross premium income

Net reinsurance ratio

Profit or loss from reinsurance x 100
Gross premium income

Gross expense ratio

Calculated as the ratio of gross insurance operating expenses, including adjustment and gross premium income. The adjustment involves the deduction of depreciation and operating costs on the owner-occupied property and the addition of a calculated cost (rent) concerning the owner-occupied property based on a calculated market rent.

Gross insurance operating costs w. adjustment x 100
Gross earned premiums

Gross expense ratio without adjustment

Gross insurance operating costs x 100
Gross premium income

Combined ratio

The sum of the gross claims ratio, the net reinsurance ratio and the gross expense ratio.

Operating ratio

Calculated as the combined ratio plus insurance technical interest in the denominator.

$$
\frac{\text{Claims} + \text{insurance operating costs} + \text{profit or loss from reinsurance}}{Gross premium income} + \text{insurance technical interest}
$$

Relative run-off gains/losses

Run-off gains/losses net of reinsurance relative to claims provisions net of reinsurance, beginning of year.

Discounting

Expresses recognition in the financial statements of expected future payments at a value below the nominal amount, as the recognised amount carries interest until payment. The size of the discount depends on the market-based discount rate applied and the expected time to

Claims ratio, net of ceded business

Gross claims ratio + net reinsurance ratio payment.

Tier 1

Equity less proposed dividend and share of capital claims in subsidiaries.

Unwinding

Unwinding of discounting takes place with the passage of time as the expected time to payment is reduced. The closer the time of payment, the smaller the discount. This gradual increase of the provision is not recognised under claims, but under technical interest in the income statement.

Percentage return on equity after tax

Profit for the year after tax x 100
Average equity

Danish general insurance

Comprises the legal entities Tryg Forsikring A/S (excluding the Norwegian and Swedish branches), Tryg Forsikring Garantiforsikring A/S (including Finnish branch), and Securator A/S.

Norwegian general insurance

Comprises Tryg Forsikring A/S, Norwegian branch, and the Norwegian branch of Tryg Forsikring Garantiforsikring A/S.

Swedish general insurance

Comprises Tryg Forsikring A/S, Swedish branch, and the Swedish branch of Tryg Forsikring Garantiforsikring A/S.

Individual Solvency

New Danish solvency requirements for insurance companies comprising the companies' own determination of their capital requirements calculated using their own methods. The rules entered into force on 1 January 2008, and the figures must be reported to the Danish Financial Supervisory Authority four times a year.

Solvency II

New solvency requirements for insurance companies issued by the EU Commission. The new rules are expected to come into force in 2016, at the earliest.

Run-off gains/losses

The difference between the claims provisions at the beginning of the financial year (adjusted for foreign currency translation adjustments and discounting effects) and the sum of the claims paid during the financial year and that part of the claims provisions at the end of the financial year pertaining to injuries and damage occurring in earlier financial years.

Capital base

Equity plus share of subordinate loan capital and less intangible assets, tax asset, discounting, equalisation reserve and proposed dividend.

Solvency ratio

Ratio between capital base and the capital requirement


Disclaimer

Certain statements in this annual report are based on the beliefs of our management as well as assumptions made by and information currently available to the management. Such statements may constitute forward-looking statements. These forward-looking statements (other than statements of historical fact) regarding our future results of operations, financial condition, cash flows, business strategy, plans and future objectives can generally be identified by terminology such as "targets," "believes," "expects," "aims," "intends," "plans," "seeks," "will," "may," "anticipates," "would," "could," "continues" or similar expressions.

A number of different factors may cause the actual performance to deviate significantly from the forward-looking statements in this annual report, including but not limited to general economic developments, changes in the competitive environment, developments in the financial markets, extraordinary events such as natural disasters or terrorist attacks, changes in legislation or case law and reinsurance.

Tryg Forsikring urges readers to refer to the section on risk management available on the Group's website for a description of some of the factors that could affect the company's future performance and the industry in which it operates.

Should one or more of these risks or uncertainties materialise or should any underlying assumptions prove to be incorrect, the Tryg Forsikring Group's actual financial condition or results of operations could materially differ from that described herein as anticipated, believed, estimated or expected. Tryg Forsikring Group is not under any duty to update any of the forward-looking statements or to conform such statements to actual results, except as may be required by law.

Tryg Forsikring, Annual report 2015, page 106