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Telenor ASA — Interim / Quarterly Report 2020
Feb 2, 2021
3773_rns_2021-02-02_e8d0863f-9578-4392-afc3-952e6073e3af.pdf
Interim / Quarterly Report
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Q4 - 2020
Interim report January – December 2020



Contents
| Highlights and Group performance Outlook for 2021 |
|
|---|---|
| Interim report Telenor's operations Group performance |
6 6 13 |
| Interim condensed financial information Notes to the interim consolidated financial statements |
15 20 |
| Netinitions |
99 Strong performance in a challenging year
The year 2020 was marked by the global pandemic. In this unprecedented situation, Telenor accelerated the digitalisation managed to safeguard employees and maintained critical connectivity to customers. For the full year, Telenor delivered an organic EBITDA growth of 2 percent and a solid free cash flow of NOK 21 billion.
In the fourth quarter, we continue to deliver a strong performance in the Nordics. In Norway, growth in mobile and new fixed services more than offset a shortfall of roaming and copper legacy revenues. In Finland, revenue and EBITDA are growing as a result of our customers' demand for higher data speeds, including our new 5G offerings. In Asia, pressure on the remains due to intense competition and the impact of the pandemic, in particular in Thailand and Malaysia. For the Group, subscription and traffic revenues decreased by 3 percent, however, our flexibility to manage cost and investment levels resulted in stable EBITDA and improved cash flow.
Entering 2021, we will maintain focus on our strategic priorities: growth, modernisation and responsible business. In the coming months, all our markets and especially our Asian subsidiaries will still be impacted by the spread of COVID-19 and governments' responsive measures. For the full year 2021, we expect organic subscription and traffic revenues and EBITDA to remain around the 2020 level. We foresee a capex to sales ratio of 15-16 percent. Based on the performance in 2020, the Board of Directors propose a dividend of NOK 9.00 per share in line with our dividend policy,
– Sigve Brekke, President and CEO
Key figures Telenor Group
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenues | 30 949 | 31737 | 122 811 | 113 666 |
| Organic revenue growth (%) | (3.9) | 2.8 | (2.3) | 1.2 |
| Subscription and traffic revenues | 22916 | 23 363 | 93439 | 85 954 |
| Organic subscription and traffic revenue growth (%) | (3.4) | 1.8 | (1.9) | 0.4 |
| EBITDA before other income and other expenses | 13 512 | 13397 | 56520 | 50735 |
| Organic EBITDA growth (%) | (0.2) | 4.6 | 1.7 | (2.7) |
| EBITDA before other income and other expenses/Revenues (%) | 43.7 | 42.2 | 46.0 | 44.6 |
| Net income attributable to equity holders of Telenor ASA | 7689 | 1774 | 17 341 | 773 |
| Capex excl. licences and spectrum | 5787 | 5 574 | 16351 | 17 415 |
| Total Capex | 10 389 | 6194 | 21440 | 18 075 |
| Free cash flow before M&A | 1988 | 547 | 12 542 | 3831 |
| Total Free cash flow | 9 130 | (8742) | 20 855 | (18998) |
| Mobile subscriptions - Change in quarter/Total (mill.) | 1.5 | 2.6 | 181.8 | 186.0 |
Fourth quarter 2020 summary1)
- · The Group's mobile subscriber base grew by 1.5 million and was 182 million at the end of the quarter.
- Subscription and traffic revenues decreased by 3% on an organic basis. Total reported revenues were NOK 30.9 billion, a decrease of NOK 0.8 billion or 2%. For the full year 2020, organic subscription and traffic revenues decreased by 2%.
- · Currency adjusted opex excluding DNA decreased by NOK 0.7 billion, or 7%. Reported opex decreased by NOK 0.5 billion. For the full year, currency adjusted operating expenses excluding DNA were reduced by NOK 2.6 billion, or 7%.
- EBITDA remained stable on an organic basis, as the decline in . subscription and traffic revenues was offset by the continued reduction in operating expenses. Reported EBITDA before other items was NOK 13.5 billion and the EBITDA margin was 44%. For the full year, organic EBITDA increased by 2% and the EBITDA margin was 46%.
- · Capex excluding licences, spectrum and leases was NOK 5.8 billion, yielding a capex to sales ratio of 19%. For the full year, the capex to sales ratio ended at 13%
- · Reported net income was NOK 7.7 billion. The sale of Tapad contributed with a gain of NOK 2.1 billion and the sale and partial leaseback of the headquarter office building in Norway contributed with NOK 1.2 billion.
- · Free cash flow before M&A was NOK 2.0 billion in the fourth quarter and NOK 12.5 billion for the full year. Total free cash flow in 2020 was NOK 20.9 billion.
- Leverage decreased to just below 2.0x at the end of the fourth . quarter from 2.1x at the end of the previous quarter.
- On 1 February 2021, the military of Myanmar declared a state of emergency. Telenor is concerned about the situation and will closely monitor the development.
COVID-19 impact on Telenor's business
Our business in Asia and roaming revenues continue to be impacted by the COVID-19 pandemic. There have been new waves of outbreaks during the fourth quarter in several of our markets, especially in Myanmar, which has impacted the economy with increasing poverty rates. Pakistan experienced a new wave in the fourth quarter, while the number of new daily COVID-19 cases in Bangladesh was more stable. In Thailand and Malaysia the trend of daily new cases is increasing going into 2021. Local lockdowns and restrictions have been reimposed and the macroeconomic pressure in Asia is increasing, impacting both customer intake and monetisation opportunities. In Developed Asia, this is also impacting postpaid segments through downselling to subscriptions with smaller packages. In the Nordics, a new wave of outbreaks has resulted in restrictions during the fourth quarter, especially in Denmark, where shops were closed before Christmas.
The sharp decline in international travel has reduced roaming volumes dramatically and will likely remain at a low level also in the first half of 2021, impacting our Nordic operations as well as the prepaid revenues from tourism in Thailand and Malaysia. The duration and modality of restrictions, reactive measures by the regulators and the timing of economic recovery remain uncertain in Asia. Furthermore, Telenor is exposed to the related uncertainty regarding macroeconomic development and currency fluctuations.
During the pandemic, Telenor has continued to enable and improve flexible work-from-home solutions, ensuring business continuity and employee safety, and has accelerated digitalisation including zero touch operations and automation. Telenor maintains its strategic direction, while closely monitoring revised expectations for economic development and changed risk profiles globally and in our markets.
For more details on the impact of COVID-19 on Telenor's business and financial results, please refer to pages 3 - 5 for a description of the Group's consolidated figures, the Interim report on Telenor's operations for market specific information, as well as Note 9 COVID-19.
Shareholder remuneration
Based on the performance during the year, the Board of Directors propose an ordinary dividend of NOK 9.00 per share for 2020, to be declared by the Annual General Meeting (AGM) on 27 May 2021. The proposed dividend shall be split into two tranches of NOK 5.00 and NOK 4.00 per share, to be paid in May and October 2021 respectively, and represents a 3% increase per share compared to 2019.
Outlook for 2021
The effects of the pandemic on our operations in Asia remain. Lockdowns and border closures will continue into 2021 and Telenor expects a gradual recovery in the Asian markets during the second half of the year. For the Nordic operations, roaming is expected to remain the area most impacted by the pandemic.
For the full year 2021, Telenor expects organic subscription and traffic revenues and EBITDA to remain around the 2020 level. We foresee a capex to sales ratio of 15-16%.
The strategic priorities remain and Telenor confirms the mid-term ambitions given at the capital markets day in March 2020.
Please refer to Definitions on page 25 for description on eneasures Some of the Group's financial results for the fourth quarter 2020 are made excluding DNA. Please refer to page 9 for the Group's consolidated figures in NOK for DNA.
Group performance in the fourth quarter 202017
SUBSCRIPTION AND TRAFFIC REVENUES
In the fourth quarter, reported subscription and traffic revenues fell by 2%. On an organic basis, subscription and traffic revenues decreased by 3%.
In the Nordics, our operations in Norway and Finland demonstrated strong performance, with 2% growth in subscription and traffic revenues. In Norway, growth in domestic mobile, fixed wireless access and fibre more than offset the decline in roaming and copper revenues. Our operations in Sweden and Denmark continued to progress towards stabilisation. In Asia, the top-line development remained challenging, despite the increase in the subscriber base in Thailand, Bangladesh and Pakistan. The prepaid decline in Thailand and postpaid decline in Malaysia continued to be the main drivers for the revenue decrease compared to last year. In Myanmar, growth in data consumption could not offset the continued subscriber base decline following the SIM reregistration and the effect of the removal of the price floor.
For the full year 2020, organic subscription and traffic revenues decreased by 2%. While performance in Norway, Finland and Myanmar was strong, the revenue decline in Asia combined with lower roaming revenues resulted in a decline for the year.

OPERATING EXPENSES (OPEX)
Reported opex decreased by NOK 0.5 billion in the quarter. On a currency adjusted basis and excluding DNA in Finland, opex decreased by NOK 0.7 billion, or 7%.
The solid opex reduction in the fourth quarter was a result of reductions across all main cost categories. Personnel costs continued decline as a result of modernisation initiatives in several operations, primarily in Thailand, Norway and Sweden, as well as in Corporate Functions. Sales and marketing costs declined mainly due to lower sales and commissions in Asia. Lower energy prices had a positive impact on energy costs in the fourth quarter, in addition to the positive effect from the deconsolidation of Tapad.
In 2020, operating expenses decreased by NOK 2.6 billion or 7%, on a currency adjusted basis and excluding DNA in Finland. Significant effects from our structural efficiency agenda and modernisation efforts resulted in lower operating expenses within most cost categories compared to last year. In addition, cost such as travel cost and sales and marketing cost were impacted by the pandemic.

EBITDA BEFORE OTHER INCOME AND OTHER EXPENSES (EBITDA)
Reported EBITDA increased by NOK 0.1 billion and the EBITDA margin was 44%.
In spite of revenue pressure, especially in Developed Asia. EBITDA remained stable on an organic basis as a result of reduced operating expenses, mainly due to structural initiatives. The strong performance in Telenor Norway and DNA in Finland contributed positively, as did EBITDA growth in Pakistan and Denmark. In addition, the EBITDA contribution from Other units improved, mainly explained by higher external revenues combined with reduced underlying cost in Corporate Functions.
For 2020, EBITDA increased by 2% on an organic basis, as significant opex reductions protected profitability. Reported EBITDA increased by NOK 5.8 billion to NOK 56.5 billion, as the consolidation of DNA and currency effects added to the organic growth.

As planned, capex increased towards the end of the year. In the fourth quarter, capex excluding licences and spectrum was NOK 5.8 billion, which corresponds to a capex to sales ratio of 19%. Capex was driven by network modernisation in several of our markets, including fibre and 5G roll-out in Norway, 5G roll-out in Finland and network capacity and coverage expansion in Thailand.
For the full year 2020, capex excluding licences and spectrum was NOK 16.4 billion, yielding a capex to sales ratio of 13%. Compared to 2019, capex was substantially lower in Asia, mainly due to high investment levels in Thailand last year and import restrictions in Bangladesh in the beginning of this year.


NET INCOME
Reported net income to equity holders of Telenor ASA in the fourth quarter was NOK 7.7 billion, which is an increase of NOK 5.9 billion. Operating profit increased by NOK 3.0 billion, mainly due to improved reported EBITDA and positive development in net financial items, partly offset by higher taxes. The sale of Tapad contributed with a gain of NOK 2,1 billion and the sale and partial leaseback of the headquarter office building in Norway contributed with NOK 1.2 billion.
For the full year 2020, net income to equity holders of Telenor ASA increased by NOK 9.6 billion to NOK 17.3 billion, primarily as a result of stronger EBITDA, lower taxes and the gains realised in the fourth quarter. Furthermore, the gain on the disposal of Canal Digital of NOK 1.7 billion and qain of NOK 0.5 billion from the sale and leaseback transaction related to development properties in Norway contributed positively.


1) The comments are related to Teleno's development in the fourth quarter of 2019 and are based on current Group structure unless otherwise stated. Please refer to Definitions on page 25 for descriptions of alternative performance measures.
FREE CASH FLOW
Free cash flow before M&A was NOK 2.0 billion, an increase of NOK 1.4 billion compared to last year. The increased cash flow was mainly a result of lower taxes, improved working capital and dividends of NOK 1.2 billion from Allente. Total free cash flow was NOK 9.1 billion.
For the full year, free cash flow before M&A was NOK 12.5 billion, which is an increase of NOK 8.7 billion. The improvement was primarily a result of higher EBITDA, mainly explained by the acquisition of DNA in 2019, and lower taxes. The positive effects from the CAT settlement in 2019 and the dividend from Allente were offset by deposits to BTRC of NOK 2.2 billion and the ESA fine payment of 1.2 billion.
Total free cash flow for this year was NOK 20.9 billion. This is an increase of NOK 39.9 billion. Total free cash flow was positively impacted by an instalment of NOK 1.2 billion related to the sale of our operations in Central and Eastern Europe in 2018 received in the first quarter, proceeds for the sale and leaseback transaction related to development properties of NOK 0.8 billion in the third quarter, the net proceeds from the sale of Tapad of NOK 2.4 billion and the net proceeds from the sale of the Telenor headquarters at Fornebu of NOK 4.9 billion in the fourth quarter.

MOBILE SUBSCRIPTIONS
In Asia, Telenor Pakistan and Grameenphone in Bangladesh continued to grow their customer base, adding 1.0 million and 1.4 million new subscriptions, respectively. The customer base in Myanmar decreased by 0.9 million in the quarter, however with an improving trend through the quarter and with growth in December.
In the Nordics, our operations in Sweden and Denmark reported a positive development with in total 13,000 new subscriptions this quarter, while DNA in Finland and Telenor Norway ended the quarter with a customer base decline, resulting in a reduction of 6,000 subscriptions in the Nordic units.
The Group's mobile subscription base increased by 1.5 million this quarter to 182 million.

1) The comments are related to Teleno's development in the fourth quarter of 2019 and are based on current Group structure unless
otherwise stated. Please refer to Definitions on page 25 for descriptions of alternative performance measures.
Interim report
Telenor's operations
The comments and financial figures for Telenor's segments are related to the development in the fourth quarter of 2020 compared to the fourth quarter of 2019 in local currency, unless otherwise stated. In the first quarter 2020, Norkring (within Other units) was demerged into two businesses, of which one was merged with Telenor Norway, while the other company Telenor Infra. Financial figures for 2019 for both Norway and Other units have been restated. See note 10 for further information. Please refer to Definitions on page 25 for descriptions of atternative performance measures. All comment in EBITDA before other income and other expenses. Please refer to page 13 for 'Specification of other expenses'. Additional information is available at: www.telenor.com/in
Norway
6 -
Telenor Norway delivered yet another quarter with solid performance, with a 1% increase in EBITDA, or 3% adjusted for the structural changes related to Norkring and Telenor Infra. The improvement continued to be driven by customers' demand for our offerings and the effects of ongoing modernisation initiatives, including the significant investments in both fixed and mobile networks.
Mobile subscription and traffic revenues increased by 1% despite a 3 percentage points negative impact of lower roaming revenues. Mobile ARPU increased by 3% as a continued increase in demand for value added services like insurance and security offset the reduction in roaming revenues. Mobile postpaid subscriptions increased by 3,000 in the quarter. The strong growth within fixed non-legacy services continued, with 13,000 new fibre subscriptions and 6,000 new fixed wireless access subscribers, thereby nearly offsetting the decline in legacy copper revenues. Total subscription and traffic revenues increased by 2%, but remained stable when adjusting for a non-recurring item related to TV connection fees.
Opex increased by 3%, but decreased by 1% when adjusted for non-recurring items. The EBITDA margin increased by 2 percentage points to 47%. The reduction in operating profit was related to increased depreciations resulting from the ongoing network modernisation.
The strong momentum on the network modernisation was maintained, with capex mainly focused on the 5G and fibre roll-out. In 2020, more than 52,000 new fibre subscriptions were added.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenues mobile operation | ||||
| Subscription and traffic | 2809 | 2777 | 11170 | 11140 |
| Interconnect | 109 | 120 | 435 | 475 |
| Other mobile | 273 | 270 | 1 071 | 1027 |
| Non-mobile | 867 | 847 | 2993 | 2697 |
| Total revenues mobile operation | 4 057 | 4 015 | 15 670 | 15 339 |
| Revenues fixed operation | ||||
| Telephony | 182 | 246 | 812 | 1 018 |
| Internet and TV | 1 711 | 1604 | 6 550 | 6168 |
| Data services | 133 | 121 | 502 | 485 |
| Other fixed | 295 | 432 | 1127 | 1 461 |
| Total retail revenues | 2 321 | 2 403 | 8 990 | 9 133 |
| Wholesale and broadcasting | 384 | 475 | 1648 | 1920 |
| Total revenues fixed operation | 2 705 | 2879 | 10 638 | 11 053 |
| Total revenues | 6 762 | 6893 | 26 307 | 26 392 |
| Gross profit | 5222 | 5 130 | 20 446 | 20532 |
| Operating expenses | (2 035) | (1973) | (7659) | (7920) |
| EBITDA before other items | 3 187 | 3 158 | 12 787 | 12 612 |
| Operating profit | 1 474 | 1752 | 5 023 | 7 135 |
| EBITDA before other items/Total revenues (%) | 47.1 | 45.8 | 48.6 | 47.8 |
| Capex | 1260 | 1903 | 5 298 | 5854 |
| Statistics (monthly in NOK): | ||||
| Mobile ARPU | 344 | 334 | 341 | 332 |
| Fixed Telephony ARPU | 252 | 254 | 248 | 239 |
| Fixed Internet ARPU | 431 | 420 | 426 | 395 |
| TV ARPU | 384 | 331 | 345 | 329 |
| No. of subscriptions - Change in quarter/Total (in thousands): | ||||
| Mobile | (8) | (11) | 2817 | 2886 |
| Fixed telephony | (20) | (20) | 232 | 314 |
| Fixed Internet | (15) | (7) | 790 | 819 |
| TV | 8 | 590 | 571 | |
Comparative figures for 2019 for Norway have been restated. Norkring, the provider of digital terrestrial TV and radio transmission, has been demerged into two businesses, of which one was merged with Telenor Norway, while the other became part of the newly established infrastructure company Telenor Infra. See note 10 for further information. Since 1 January 2020, Telenor Infra operates all passive infrastructure in Norway previously operated by Telenor Norway, Norkring and Telenor Real Estate. Hence, year on year developments in reported financial figures do not fully reflect Telenor Norway's underlying development and comments on the latter are made where deemed appropriate.
Sweden
Our operation in Sweden continued to grow its mobile customer base, ending the year at around the same level as last year. Mobile subscription and traffic revenues continued to develop in line with the stabilising trend seen in last quarter.
Compared to the same quarter last year, mobile subscription and traffic revenues decreased by 10%, as ARPU continue to be negatively impacted by lower roaming revenues and persisting price pressure. Fixed subscription and traffic revenues remained stable, as the decrease in the fixed legacy portfolio was offset by growth in fibre revenues. High-speed internet subscriptions increased by 6,000 in the period. Total subscription and traffic revenues decreased by 6%.
Opex decreased by 3%, driven by lower personnel costs as well as reduced network and IT costs, partly offset by higher sales and marketing costs. EBITDA fell by 12% primarily as a result of lower mobile subscription and traffic revenues.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenues mobile operation | ||||
| Subscription and traffic | 1447 | 1447 | 5772 | 5 728 |
| Interconnect | 113 | 136 | 451 | 524 |
| Other mobile | 105 | 112 | 426 | 434 |
| Non-mobile | 692 | 642 | 2267 | 2046 |
| Total revenues mobile operation | 2 358 | 2338 | 8916 | 8 732 |
| Revenues fixed operation | ||||
| Telephony | 36 | 37 | 146 | 149 |
| Internet and TV | 731 | 667 | 2841 | 2 632 |
| Data services | 49 | 38 | 199 | 151 |
| Other fixed | 67 | 80 | 197 | 281 |
| Total retail revenues | 884 | 821 | 3 383 | 3 212 |
| Wholesale | 85 | 6/ | 320 | 251 |
| Total revenues fixed operation | 968 | 8888 | 3 702 | 3 464 |
| Total revenues | 3 327 | 3 226 | 12 618 | 12195 |
| Gross profit | 2070 | 2 034 | 8 304 | 7975 |
| Operating expenses | (892) | (832) | (3 472) | (3308) |
| EBITDA before other items | 1178 | 1 201 | 4 832 | 4 667 |
| Operating profit | 480 | 561 | 228 | 2 494 |
| EBITDA before other items/Total revenues (%) | 35.4 | 37.2 | 38.3 | 38.3 |
| Capex | 506 | 391 | 1429 | 1 310 |
| Investments in businesses | 5 | |||
| Statistics (monthly in NOK): | ||||
| Mobile ARPU | 189 | 191 | 190 | 190 |
| Fixed Telephony ARPU | 35 | 31 | 33 | 32 |
| Fixed Internet ARPU | 243 | 219 | 238 | 214 |
| TV ARPU | 150 | 142 | 145 | 143 |
| No. of subscriptions - Change in quarter/Total (in thousands): | ||||
| Mobile | 13 | (1) | 2754 | 2760 |
| Fixed telephony | (4) | (5) | 115 | 131 |
| Fixed Internet | ന | (6) | 694 | 685 |
| TV | (1) | 1 | 478 | 479 |
| Exchange rate (NOK/SEK, average for the | |||
|---|---|---|---|
| period) | 1.0227 0.9302 |
Denmark
In Denmark, Telenor continued to gain new customers this quarter, resulting in a mobile subscription base of 1.7 million, 2% higher than a year ago.
Mobile ARPU declined by 3% mainly explained by lower roaming revenues. Total subscription and traffic revenues declined by 1%, albeit on an improving trend following a year of customer growth.
EBITDA improved by 9%, as effects from the modernisation programmes materialised.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenues mobile operation | ||||
| Subscription and traffic | 756 | 721 | 2987 | 2833 |
| Interconnect | 65 | 59 | 264 | 230 |
| Other mobile | 81 | 61 | 308 | 266 |
| Non-mobile | 378 | 411 | 1245 | 1166 |
| Total revenues mobile operation | 1 281 | 1 251 | 4804 | 4 495 |
| Revenues fixed operation | ||||
| Telephony | 29 | 27 | 116 | 112 |
| Internet and TV | 94 | 85 | 362 | 348 |
| Data services | 7 | 6 | 26 | 25 |
| Total revenues fixed operation | 129 | 119 | 505 | 485 |
| Total revenues | 1 410 | 1371 | 5 308 | 4980 |
| Gross profit | 822 | 747 | 3247 | 3 012 |
| Operating expenses | (485) | (458) | (1887) | (1755) |
| EBITDA before other items | 337 | 289 | 1360 | 1 257 |
| Operating profit | 75 | 35 | 317 | 353 |
| EBITDA before other items/Total revenues (%) | 23.9 | 21.1 | 25.6 | 25.3 |
| Capex | 182 | 164 | 520 | 472 |
| Statistics (monthly in NOK): | ||||
| Mobile ARPU | 163 | 158 | 164 | 154 |
| No. of subscriptions - Change in quarter/Total (in thousands): | ||||
| Mobile | 1 | (15) | 1675 | 1637 |
| Fixed telephony | (2) | (3) | 30 | 38 |
| Fixed Internet | 1 | (4) | 107 | 107 |
| Exchange rate (NOK/DKK, average for the | ||||
| period) | 1.4386 | 1.3191 | ||
DNA – Finland
DNA reported a quarter with strong progress on the 5G roll-out, ending the year with a 5G population coverage of 33%.
Total subscription and traffic revenues grew by 2%. Mobile subscription and traffic revenues increased by 1% driven by ARPU growth from upselling to higher speed subscriptions. As a result of solid growth in fixed broadband, fixed subscription and traffic revenues increased by 5%.
Opex decreased by 2%, but increased by 3% when excluding the positive impact of the capitalisation of reassessed lease contracts starting from September 2020. The increase was a consequence of higher sales and marketing costs, in addition to increased operation and maintenance cost related to the 5G roll-out. As a result of subscription and traffic revenue growth, EBITDA increased by 13%, or 6% when excluding the effect from re-assessed lease contracts.
Capex in the fourth quarter was high and related to network modernisation and 5G roll-out, with 1,516 5G sites now on-air.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenues mobile operation | ||||
| Subscription and traffic | 1 348 | 1 221 | 5362 | 1756 |
| Interconnect | 110 | 98 | 437 | 141 |
| Other mobile | 30 | 26 | 115 | 38 |
| Non-mobile | 545 | 499 | 1843 | 689 |
| Total revenues mobile operation | 2033 | 1844 | 7 757 | 2623 |
| Revenues fixed operation | ||||
| I elephony | 46 | 41 | 180 | 60 |
| Internet and TV | 411 | 359 | 1578 | 518 |
| Other fixed | 74 | 124 | 311 | 178 |
| Total retail revenues | 531 | 524 | 2 069 | 757 |
| Wholesale | 44 | 38 | 172 | 54 |
| Total revenues fixed operation | 575 | 562 | 2 241 | 811 |
| Total revenues | 2 608 | 2 406 | 9 998 | 3 434 |
| Gross profit | 1885 | 1661 | 7392 | 2391 |
| Operating expenses | (995) | (938) | (3839) | (1361) |
| EBITDA before other items | 890 | 723 | 3 553 | 1 030 |
| Operating profit | 197 | 151 | 1 030 | 205 |
| EBITDA before other items/Total revenues (%) | 34.1 | 30.0 | 35.5 | 30.0 |
| Capex | 803 | 710 | 1903 | 854 |
| Statistics (monthly in NOK): | ||||
| Mobile ARPU | 180 | 163 | 180 | 160 |
| Fixed Telephony ARPU | 480 | 395 | 452 | 418 |
| Fixed Internet ARPU | 176 | 160 | 175 | 165 |
| TV ARPU | 72 | 58 | 64 | 61 |
| No. of subscriptions - Change in quarter/Total (in thousands): | ||||
| Mobile | (12) | (13) | 2694 | 2696 |
| Fixed telephony | (1) | 2 | 31 | 36 |
| Fixed Internet | 10 | 7 | 584 | 542 |
| TV | (4) | 285 | 330 | |
| Exchange rate (NOK/EUR, average for the | ||||
| period) | 10.7236 | 9.8484 |
dtac - Thailand
In Thailand, dtac's mobile subscription base increased by 170,000, building on the positive trends from last quarter. However, subscription and traffic revenues declined by 9%, with both prepaid and postpaid segments being significantly impacted by the economic downturn in Thailand. Closed borders and travel restrictions impacted roaming and tourist revenues.
Opex decreased by 8%, primarily due to reduced sales and marketing spend and lower personnel costs. In addition, lower rent and CAT lease costs were able to offset higher network and energy costs resulting from the continued network roll-out.
EBITDA decreased by 9% as the revenue decline could not be offset by lower opex and lower handset subsidies.
Capex in the quarter was high as planned and mainly related to 4G capacity and coverage expansion. On 24 December 2020, dtac received and capitalised its 700 MHz licence, and roll-out has begun. In December, dtac also paid instalments for the 700 MHz, 900 MHz and 1800 MHz licences of in total NOK 3.8 billion.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenues mobile operation | ||||
| Subscription and traffic | 4140 | 4664 | 17472 | 17279 |
| Interconnect | 108 | 168 | 475 | 621 |
| Other mobile | 32 | 115 | 136 | |
| Non-mobile | 1796 | 1565 | 5641 | 5 013 |
| Total revenues mobile operation | 6 044 | 6 429 | 23704 | 23 048 |
| Total revenues | 6 044 | 6 429 | 23704 | 23 048 |
| Gross profit | 3 477 | 3913 | 15 052 | 14773 |
| Operating expenses | (1526) | (1695) | (5 976) | (6125) |
| EBITDA before other items | 1951 | 2 218 | 9 076 | 8 647 |
| Operating profit | 255 | 524 | 2542 | 2747 |
| EBITDA before other items/Total revenues (%) | 323 | 34.5 | 38.3 | 37.5 |
| Capex | 6 124 | 1146 | 777 | 3683 |
| Statistics (monthly in NOK): | ||||
| Mobile ARPU | 75 | 79 | 78 | 12 |
| No. of subscriptions - Change in quarter/Total (in thousands): | ||||
| Mohile | 173 | 226 | 18 856 | 20642 |
| Exchange rate (NOK/THB, average for the nerind) |
U 3006 | U 2838 |
Digi - Malaysia
In Malaysia, the intense competition persisted and the macroeconomic development remained challenging. For Digi, this resulted in subscriber losses in the prepaid segment as well as downselling to lower value subscriptions in the postpaid segment. Closed borders and travel restrictions continued to impact roaming revenues and prepaid revenues from migrants. Subscription and traffic revenues fell by 4% and gross profit decreased by 5%.
Opex decreased by 4% as lower sales and marketing spend, reduced travel expenses and lower bad debt due to improved collection rates offset higher network related costs following coverage and capacity investments.
EBITDA decreased by 5%, as cost savings could not fully compensate for the gross profit decline.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenues mobile operation | ||||
| Subscription and traffic | 2854 | 2974 | 11 675 | 11336 |
| Interconnect | 60 | 92 | 231 | 347 |
| Other mobile | 18 | 27 | 102 | 120 |
| Non-mobile | 496 | 570 | 1758 | 1572 |
| Total revenues mobile operation | 3 429 | 3 663 | 13 766 | 13 375 |
| Total revenues | 3 429 | 3 663 | 13 766 | 13 375 |
| Gross profit | 2511 | 2629 | 10 324 | 10328 |
| Uperating expenses | (817) | (845) | (3386) | (3304) |
| EBITDA before other items | 1694 | 1784 | 6 938 | 7 025 |
| Operating profit | 976 | 1 130 | 4 085 | 4 463 |
| EBITDA before other items/Total revenues (%) | 49.4 | 48.7 | 50.4 | 525 |
| Capex | 600 | 451 | 1605 | 1599 |
| Statistics (monthly in NOK): | ||||
| Mobile ARPU | 91 | 90 | 91 | 90 |
| No. of subscriptions - Change in quarter/Total (in thousands): | ||||
| Mobile | (239) | (49) | 10441 | 11 281 |
| Exchange rate (NOK/MYR, average for the noriod) |
2 2371 | 00CCCC |
Grameenphone - Bangladesh
In Bangladesh, Grameenphone continued to expand its customer base, gaining 1.4 million new customers in the quarter. However, the softer economic environment continued to impact the revenue development.
Subscription and traffic revenues decreased by 3% partly offset by 5% growth in data revenue. Mobile ARPU decreased by 6% mainly due to lower voice usage and prices, a consequence of changed customer behavior and reduced domestic mobility.
Opex decreased by 6%, primarily due to lower sales commissions, but also lower maintenance, energy and consultancy costs. Despite sizable cost reductions, EBITDA decreased by 4% as a result of the revenue decline.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenues mobile operation | ||||
| Subscription and traffic | 3507 | 3654 | 14634 | 14 053 |
| Interconnect | 129 | 177 | 616 | 691 |
| Other mobile | 6 | 5 | 27 | 17 |
| Total revenues mobile operation | 3693 | 3887 | 15 483 | 14 980 |
| Total revenues | 3 693 | 3887 | 15 483 | 14 980 |
| Gross profit | 3453 | 3662 | 14 505 | 14 098 |
| Operating expenses | (112) | (1198) | (4730) | (4879) |
| EBITDA before other items | 2341 | 2 464 | 9776 | 9 218 |
| Operating profit | 1662 | 1 771 | 7 036 | 6 668 |
| EBITDA before other items/Total revenues (%) | 63.4 | 63.4 | 63.1 | 61.5 |
| Capex | 479 | 816 | 1165 | 1825 |
| Statistics (monthly in NOK): | ||||
| Mobile ARPU | 16 | 17 | 17 | 16 |
| No. of subscriptions - Change in quarter/Total (in thousands): | ||||
| Mohile | 1445 | 745 | 79 037 | 76462 |
| Exchange rate (NOK/BDT, average for the | ||||
| period) | 0.1109 | 0.1043 |
Pakistan
Telenor Pakistan's mobile customer base increased by 1.0 million subscribers, and the improving revenue trend continued. Subscription and traffic revenues remained stable. The improved subscription and traffic revenue development led to a gross profit increase of 5%.
Opex decreased by 5% as a result of modernisation programmes bringing down personnel cost, as well as lower consultancy costs and targeted initiatives to reduce energy costs. Following the top-line improvement and lower cost level, EBITDA increased by 13%.
The renewal of Telenor Pakistan's 900 MHz and 1800 MHz licence, which expired on 25 May 2019, is still not concluded. A hearing was held during the last part of the quarter, and the court adjourned pending a conclusion of the matter. The next hearing is expected in the first quarter.
| Fourth quarter | Year | |||||
|---|---|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 | ||
| Revenues mobile operation | ||||||
| Subscription and traffic | 1184 | 1239 | 4822 | 5190 | ||
| Interconnect | 201 | 191 | 797 | 796 | ||
| Other mobile | 7 | 4 | 19 | 19 | ||
| Non-mobile | 70 | 46 | 241 | 227 | ||
| Total revenues mobile operation | 1 461 | 1 480 | 5 880 | 6 232 | ||
| Total revenues | 1 461 | 1 480 | 5 880 | 6 232 | ||
| Gross profit | 1277 | 1270 | 5 104 | 5274 | ||
| Operating expenses | (508) | (558) | (1937) | (2106) | ||
| EBITDA before other items | 770 | 712 | 3 167 | 3 168 | ||
| Operating profit | 296 | 222 | 1205 | 1374 | ||
| EBITDA before other items/Total revenues (%) | 52.7 | 48.1 | 53.9 | 50.8 | ||
| Capex | 142 | 286 | 889 | 1446 | ||
| Statistics (monthly in NOK): | ||||||
| Mobile ARPU | 10 | 11 | 10 | 11 | ||
| No. of subscriptions - Change in quarter/Total (in thousands): | ||||||
| Mohile | 1029 | dd8 | 47240 | 45389 | ||
| Exchange rate (NOK/PKR, average for the | ||||||
| period) | 0.0582 | 0.0588 | ||||
Myanmar
In Myanmar, our customers' use of voice and data services continued to grow. However, the fierce competition and price pressure particularly on data persisted and the price floor remains suspended by the regulator.
Subscription and traffic revenues decreased by 7% as a result of lower prices and fewer customers after the SIM registration process, partly offset by a non-recurring item. While Telenor Myanmar reported a loss of 0.9 million subscriptions in the fourth quarter, the subscriber development improved during the quarter and resulted in growth of 0.2 million in December.
Opex decreased by 17%, primarily due to lower commissions and lower energy prices. In addition, the net effect from several non-recurring items this quarter contributed positively with 2 percentage points. As a result of adapting cost levels to the revenue challenge, EBITDA decreased by only 1%.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenues mobile operation | ||||
| Subscription and traffic | 1 451 | 1441 | 6258 | 5 013 |
| Interconnect | 174 | 198 | 729 | 733 |
| Other mobile | 5 | 15 | 25 | 44 |
| Non-mobile | 1 | 3 | 6 | 11 |
| Total revenues mobile operation | 1631 | 1656 | 7 018 | 5 801 |
| Total revenues | 1647 | 1664 | 7 069 | 5825 |
| Gross profit | 1462 | 1 454 | 6290 | 5113 |
| Operating expenses | (543) | (599) | (2 234) | (1996) |
| EBITDA before other items | 919 | 354 | 4 055 | 3116 |
| Operating profit | 387 | 210 | 1399 | 701 |
| EBITDA before other items/Total revenues (%) | 55.8 | 51.3 | 57.4 | 53.5 |
| Capex | 191 | 185 | 540 | 625 |
| Statistics (monthly in NOK): | ||||
| Mobile ARPU | 33 | 25 | 28 | 24 |
| No. of subscriptions - Change in quarter/Total (in thousands): | ||||
| Mobile | (940) | 684 | 16243 | 22255 |
| Exchange rate (NOK/MMK, average for the | ||||
| period) | 0.0068 | 0.0059 | ||
Other units
Revenues in Other units decreased by NOK 0.1 billion due to the loss of low margin revenues in Global Wholesale, a challenged cruise industry impacting Telenor Maritime and the deconsolidation of Tapad.
EBITDA remained stable. Positive contribution from the inclusion of Telenor Infra offset the negative revenue effects explained above as well as a non-recurring item in Corporate Functions of NOK 166 million with no net effect on Group EBITDA.
EBIT increased as a result of the gain on disposal of Tapad and real estate in Norway.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenues | ||||
| Corporate Functions | 424 | 465 | 1742 | 1894 |
| Infra | 356 | 1652 | ||
| Satellite | 212 | 234 | 841 | 950 |
| Other Businesses | 798 | 1239 | 3846 | 5 276 |
| Eliminations | (43) | (42) | (163) | (206) |
| Total revenues | 1 748 | 1896 | 7919 | 7 914 |
| Operating expenses | (1076) | (1133) | (4 105) | (4546) |
| EBITDA before other items | ||||
| Corporate Functions | (186) | (124) | (401) | (524) |
| Infra | 184 | 883 | ||
| Satellite | 149 | 163 | 599 | 672 |
| Other Businesses | 85 | 153 | 643 | 729 |
| Eliminations | 2 | |||
| Total EBITDA before other items | 232 | 195 | 1724 | 877 |
| Operating profit (loss) | ||||
| Corporate Functions | (109) | (173) | (514) | (841) |
| Infra | ਰਤੋ | 415 | ||
| Satellite | 117 | 95 | 367 | 382 |
| Other Businesses | 3 208 | 144 | 4428 | 535 |
| Eliminations | (123) | |||
| Total operating profit (loss) | 3 309 | 66 | 4 573 | 77 |
| Capex | 101 | 142 | 372 | 407 |
| Investments in businesses | 92 | 359 | 352 | 27807 |
Group performance in 2020
The comments below are related to Telenor's development in 2020 compared to 2019. From the fourth quarter 2019, Canal Digital has been classified as discontinued operations, but is no longer included in the Group's consolidated figures following the approval of the transaction (Joint venture with NENT Group) by the European Commission and subsequent closing, See note 3 for further information.
Specification of other income and other expenses
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| EBITDA before other income and other expenses | 13 512 | 13397 | 56520 | 50 735 |
| EBITDA before other income and other expenses (%) | 43.7 | 42.2 | 46.0 | 44.6 |
| Other income | 124 | 150 | 46 | |
| Gains on disposals of property, plant and equipment (PPE) and operations | 3402 | 293 | 4 438 | 696 |
| Losses on disposals of property, plant and equipment (PPE) and operations | (366) | (86) | (577) | (283) |
| Workforce reductions, onerous (loss) contracts and other | (187) | (423) | (1966) | (917) |
| EBITDA | 16 486 | 13 182 | 58 565 | 50 276 |
| EBITDA margin (%) | 53.3 | 41.5 | 47.7 | 44.2 |
In the fourth quarter, gains on disposals of PPE and operations was mainly related to the sale of Tapad (NOK 2.1 billion) and the sale and partial leaseback of the headquarter office building at Fornebu, Norway (NOK 1.2 billion). Other experses consisted mainly of losses on disposal of network assets and scraping of other PPE in dtac and Digi, as well as workforce reductions (of which NOK 77 million in Telenor Norway). In the fourth quarter 2019, other expenses consisted mainly of which NOK 138 million in dtac, NOK 75 million in Corporate Functions and NOK 73 million in Grameenphone), partly offset by a NOK 235 million gain on the partial disposal of 701Search.
In the year, gains on disposals of PPE and operations consisted mainly of the fourth quarter, together with a gain of NOK 538 million from the sale and leaseback of development properties in Norway, and a NOK 310 million adjustment to the gartial disposal of 701Searchin 2019. Other expenses were mainly related to a provision of NOK 1.2 billion recognised in the decision from ESA, and workforce reductions (of which NOK 308 million in Telenor Norway, NOK 139 million in Gramellione, and NOK 110 million in Telenor Sweden), In 2019, other expenses consisted mainly of which NOK 255 million in Corporate Functions, NOK 208 million in Telenor Norway and NOK 167 million in dtac), partly offset by qains on the partial disposal of 701Search (NOK 235 million) and Digital Money Myanmar (NOK 216 million), as well as a gain of NOK 119 million in Telenor Denmark from a sale and partial leaseback of assets.
Operating profit
Reported operating profit increased by NOK 3.5 billion. EBTDA increased by NOK 8.3 billion to NOK 58.6 billion to NOK 58.6 billion of which NOK 2.5 billion were a result of the consolidation of DNA.
Depreciations increased by NOK 4.5 billion, mainly driven by the consolidation effect from DNA with NOK 1.7 billion and currency effects of NOK 1.4 billion in the year 2020. In addition, fibre investments and accelerated depreciation on copper infrastructure in Norway, as well as higher noncurrent assets in Thailand increased depreciations by NOK 1.0 billion and NOK 0.3 billion, respectively,
Financial items
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Financial income | 177 | 252 | 675 | 1 354 |
| Financial expenses | (852) | (1193) | (4 635) | (5 031) |
| Net currency gains (losses) | 1679 | 906 | 1189 | (282) |
| Net change in fair value of financial instruments | (67) | (34) | (727) | 60 |
| Net gains (losses and impairment) of financial assets and liabilities | (13) | 3) | (0) | 15 |
| Net financial income (expenses) | 923 | (73) | (3 498) | (3 884) |
| Gross interest expenses related to interest bearing liabilities and lease liabilities | (688) | (1107) | (3 970) | (4561) |
| Net interest expenses | (555) | (888) | (3 470) | (3917) |
Net financial items in 2020 amounted to negative NOK 3.9 billion compared to negative NOK 3.9 billion last year. Financial income in 2019 includes dividend from VEON of NOK 556 million. Financial expensed to 2019 shows adecrease of NOK 0.4 billion, mainly due to lower interest cost.
Net currency gains were NOK 1.2 billion in 2020, compared to losses of NOK 0.3 billion last year. The currency gains mainly relate to funding activities in EUR earlier this year. The Norwegian Krone has strengthened against USD during second half of 2020, reversing most of the net currency losses related to liabilities denominated in USD in the currencies than USD are to a large extent used for net investment hedges, and related currency gains or losses are classified within other comprehensive income.
Taxes
For the year, the effective tax rate is 26% , mainly due to non-taxable gain in the sale of the headquarter office building at Fornebu, partly offset by the provision based on the second quarter. The effective taxrate for the fourth quarter is 17%, impacted by the mentioned non-taxable gain. The underlying tax rate for the year remained stable around 30%. The year 2021 is estimated to be around 30%.
Cash flow
Net cash inflow from operating activities during 2020 was NOK 44 billion compared to 2019. Adjusted for cash flows from DNA, operating cash flow increased by NOK 7.5 billion compared to 2019 mainly due to improved EBITDA before other taxes paid, dividends received from Allente of NOK 1.2 billion, payment of NOK 1.2 billion. Net cash flow from operating activities in 2020 includes payment of the deposit to BTRC of NOK 2.2 billion, while cash flow includes payments related to the CAT settlement in Thailand of NOK 2,3 billion.
Net cash outflow to investing activities during 2020 was NOK 10.8 billion compared to 2019. Payments of PPE and intancibles were lower by NOK2.8 billion compared to 2019. The decrease in purchases of businesses by NOK 25.6 billion was explained by acquisition of DNA last year. The increase in proceeds from sale of business by NOK 8.4 billion was explained by sale and leaseback transactions related to headguarter and development properties amounting to NOK 2.4 billion partly offset by deconsolidation effect of NOK 0.5 billion of Canal Digital in 2020 and deconsolidation effect of NOK 0.9 billion of Telenor Banka and Wave Money in 2019. Proceeds from other investments decrease was due to disposal of VEON shares in 2019 amounting to NOK 5.2 billion and was partly offset by the receipt of NOK 1.2 billion related to the deferred sale consideration for sale of CEE in 2020.
Net cash outflow to financing activities during 2020 was NOK 27.6 billion. This was primarily payments to Telepor ASA shareholders of NOK 16.4 billion, repayments of licence obligations of NOK 3.6 billion, repayments of NOK 5.4 billion, net receipt of NOK 1.2 billion and NOK 3.2 billion dividends paid to non-controlling interests.
Cash and cash equivalents in continuing operations increased by NOK 20.1 billion as of 31 December.
Financial position
During 2020, total assets increased by NOK 7.5 billion to NOK 256.4 billion.
Net debt increased by NOK 3.5 billion to NOK 110.4 billion compared to the end of last year, while decreased to the end of the third quarter of 2020. Interest-bearing licence obligations increased by NOK 10.4 billion primarily driven by the depreciation of the Norwegian Krone currencies with an impact of approximately NOK 5.5 billion and increase in lease liblities by NOK 3.3 billion of which NOK 2.3 billion was from the sale and lease back of the headquarter office building Cash and cash equivalents increased by NOK 6.7 billion.
Total equity increased by NOK 0.6 billion. The increase was primarily due to positive net income from operations of NOK 21 billion during the year partially offset by dividends to equity holders of Telenor ASA and non-controlling interests of NOK 15.6 billion, share buyback of NOK 4.1 billion, and negative currency translation effects of NOK 0.5 billion.
Transactions with related parties
For detailed information on related party transactions, please refer to Note 33 Related parties in the Group's Annual Report 2019.
Risks and uncertainties
The risks and uncertainties described below are expected to remain for the next three months.
A significant share of Telenor's revenues and profits is derived from operations outside Norway. Currency fluctuations may influence the reported figures in Norwegian Kroner significantly. Political risk, including regulatory conditions, may also influence the results. On 1 February 2021, the military of Myanmar declared a state of emergency, and Telenor is concerned about the situation. Please refer the reporting period.
Telenor ASA seeks to allocate debt on the basis of equity market values in local currencies, predominantly EUR, USD and SEK. Foreign currency debt in Telenor ASA that exceeds the booked equity of investments in the same currency will not be part of an effective net investment hedge relationship. Currency fluctuations related to this part of the debt will be recorded in the income statement.
The regulatory environment in Bangladesh is crameerphone and Telenor. This relates to BTRC and their conducted audit overing the period 1997 until 2014. Please see Note 6 Legal disputes for further details.
From the latter part of March, we have seen impact from the global spread of COVID-19 on our performance. A major risk is the duration of the COVID-19 impact. Furthermore, Telenor is exposed to the related uncertainty regarding macroeconomic development and currency fluctuations. For more information related to COVID-19, see page 2 and Note 9 COVID-19.
For additional explanations regarding risks and uncertainties, please refer to the Group's Annual Report 2019: the Risk Management section in the Board of Directors Report, Note 29 Financial Risk Management and Note 34 Legal Disputes and contingencies. Readers are also referred to the Disclaimer below.
For new developments of legal disputes and contingencies since the publication of the Group's Annual Report for 2019, see Note 6 Legal disputes
Disclaimer
This report contains statements regarding the future in connection with Telenor's growth initiatives, profit figures and objectives. In particular, the section Outlook on statements regarding the Group's expectations. All statements regarding the future are subject to inherent risks and uncertainties, and ead to actual profits and developments deviating substantially from what has been expressed or implied in such statements.
Fornebu. 1 February 2021 The Board of Directors of Telenor ASA
14
Interim condensed financial information
Consolidated income statement
Telenor Group
| Fourth quarter | Year | ||||
|---|---|---|---|---|---|
| NOK in million | Note | 2020 | 2019 | 2020 | 2019 |
| Revenues | 2 | 30 949 | 31737 | 122811 | 113 666 |
| Total cost of materials and traffic charges | (8 265) | (8 671) | (29768) | (27 912) | |
| Salaries and personnel costs | (2886) | (3 006) | (11398) | (10803) | |
| Other operating expenses | (6286) | (6663) | (25 125) | (24 215) | |
| Other income | 3 527 | 293 | 4 588 | 741 | |
| Other expenses | (553) | (508) | (2543) | (1 200) | |
| EBITDA | 16 486 | 13 182 | 58 565 | 50 276 | |
| Depreciation and amortisation | (7190) | (6835) | (29 053) | (24527) | |
| Impairment losses | (3) | (63) | (11) | (47) | |
| Operating profit | 9 292 | 6 283 | 29 500 | 25 702 | |
| Share of net income from associated companies and joint ventures | (55) | (588) | (361) | (849) | |
| Net financial Items | 923 | (73) | (3 498) | (3884) | |
| Profit/Loss before Taxes | 10 160 | 5622 | 25 641 | 20 968 | |
| Income taxes | (1691) | (1351) | (6577) | (9 033) | |
| Profit from continuing operations | 8 469 | 4 272 | 19 064 | 11 936 | |
| Profit (loss) from discontinued operations | 3 | 44 | (1562) | 1995 | (742) |
| Net income | 8 513 | 2 709 | 21 059 | 11 194 | |
| Net income attributable to: | |||||
| Non-controlling interests (Minority interests) | 824 | 935 | 3718 | 3421 | |
| Equity holders of Telenor ASA | 7689 | 1774 | 17341 | 773 | |
| Earnings per share in NOK | |||||
| Basic/diluted from continuing operations | 5.46 | 2.34 | 10.90 | 5.91 | |
| Basic/diluted from discontinued operations | 0.03 | (1.10) | 1.42 | (0.52) | |
| Basic/diluted from total operations | 5.49 | 1.25 | 12.32 | 5.40 |
Consolidated statement of comprehensive income
Telenor Group
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Net income | 8 513 | 2709 | 21 059 | 11 194 |
| Translation differences on net investment in foreign operations | (4550) | (294) | 2409 | (138) |
| Amount reclassified from other comprehensive income statement on partial disposal | 69 | (235) | (133) | (244) |
| Net gain (loss) on hedge of net investment | 2175 | (91) | (3 587) | ਦਰ |
| Income taxes | (478) | 20 | 789 | (13) |
| Share of other comprehensive income (loss) of associated companies and joint ventures | (2) | (4) | ||
| Amount reclassified from equity to profit and loss on disposal | (3) | (3) | ||
| ltems that may be reclassified subsequently to income statement | (2791) | (599) | (530) | (335) |
| Net gain (loss) on equity investments | (63) | (98) | 32 | (26) |
| Remeasurement of defined benefit pension plans | 677 | 1205 | (416) | 714 |
| Income taxes | (138) | (266) | 104 | (158) |
| Items that will not be reclassified to income statement | 475 | 841 | (280) | 530 |
| Other comprehensive income (loss), net of taxes | (2315) | 242 | (810) | 194 |
| Total Comprehensive Income | 6 198 | 2 951 | 20 250 | 11 388 |
| Total comprehensive income attributable to: | ||||
| Non-controlling interests | 410 | 868 | 3612 | 3670 |
| Equity holders of Telenor ASA | 5 788 | 2083 | 16638 | 7717 |
Consolidated statement of financial position
Telenor Group
| NOK in million | Note | 31 December 2020 | 31 December 2019 |
|---|---|---|---|
| Deferred tax assets | 2 841 | 2 445 | |
| Goodwill | 28947 | 27451 | |
| Intangible assets | 11 222 | 11 370 | |
| Right-of-use assets | 62813 | 59 381 | |
| Property, plant and equipment | 79367 | 83179 | |
| Associated companies and joint ventures | 6417 | 4 299 | |
| Other non-current assets | 15829 | 13916 | |
| Total non-current assets | 207 437 | 202040 | |
| Prepaid taxes | 1239 | 1334 | |
| Inventories | 1 313 | 1485 | |
| Trade and other receivables | 25 255 | 25 773 | |
| Other current financial assets | 576 | 910 | |
| Assets classified as held for sale | 3 | 3 489 | |
| Cash and cash equivalents | 20 577 | 13 867 | |
| Total current assets | 48 961 | 46858 | |
| Total assets | 256 398 | 248 899 | |
| Equity attributable to equity holders of Telenor ASA | 38324 | 38 054 | |
| Non-controlling interests | 5 594 | 5 286 | |
| Total equity | 43 918 | 43 339 | |
| Non-current lease liabilities | 35 584 | 32 002 | |
| Non-current interest-bearing liabilities | 4 | 98 627 | 83987 |
| Non-current non-interest-bearing liabilities | 1335 | 1 549 | |
| Deferred tax liabilities | 4 831 | 4902 | |
| Pension obligations | 2747 | 2 386 | |
| Provisions and obligations | 8 820 | 7701 | |
| Total non-current liabilities | 151944 | 132527 | |
| Current lease liabilities | 9 298 | g 295 | |
| Current interest-bearing liabilities | 4 | 7 296 | 14761 |
| Trade and other payables | 33891 | 35 691 | |
| Current tax payables | 3988 | 4 863 | |
| Current non-interest-bearing liabilities | 1 871 | 227 | |
| Provisions and obligations | 1123 | 1219 | |
| Liabilities classified as held for sale | 3 | 3070 | 4 976 |
| Total current liabilities | 60 536 | 73 032 | |
| Total equity and liabilities | 256 398 | 248 899 |
Consolidated statement of cash flows
Telenor Group
| Fourth quarter | Year | ||||
|---|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 | |
| Profit before taxes from total operations11 | 10 204 | 4 151 | 27639 | 20 318 | |
| Income taxes paid | (2 281) | (4 299) | (1395) | (10 512) | |
| Net (gains) losses from disposals, impairments and change in fair value of financial assets and | |||||
| liabilities | (2990) | (152) | (4828) | (471) | |
| Depreciation, amortisation and impairment losses | 7192 | 6 908 | 29 063 | 24 625 | |
| Loss (profit) from associated companies and joint ventures | 55 | 288 | 361 | 849 | |
| Dividends received from associated companies | 1250 | 1 250 | 63 | ||
| Currency (gains) losses not related to operating activities | (2140) | (1192) | (919) | (226) | |
| Changes in working capital and other | 232 | gg2 | (1135) | (425) | |
| Net cash flow from operating activities | 11522 | 6 996 | 44 036 | 34 222 | |
| Purchases of property, plant and equipment (PPE) and intangible assets | (2 083) | (4641) | (19216) | (21 986) | |
| Purchases of subsidiaries, associated companies and joint ventures, net of cash acquired | (65) | (11 486) | (340) | (25 957) | |
| Proceeds from disposal of PPE, intangible assets, associated companies and businesses, net of cash | |||||
| disposed | 7 285 | (78) | 7 705 | (688) | |
| Proceeds from sale and purchases of other investments | 84 | 3 202 | 1070 | 5 106 | |
| Net cash flow from investing activities | 2 221 | (13 008) | (10 781) | (43526) | |
| Proceeds from and repayments of borrowings | 183 | (1968) | 1 175 | 32 261 | |
| Payments of lease liabilities related to spectrum licences | (2770) | (237) | (3634) | (1080) | |
| Payments of lease liabilities related to other lease contracts | (1508) | (1 238) | (5 395) | (4 282) | |
| Net payments of supply chain financing | 82 | 104 | (89) | (5) | |
| Purchase of treasury shares | (3) | (853) | (4161) | (6114) | |
| Dividends paid to and purchases of shares from non-controlling interests | (338) | (1357) | (3 202) | (4327) | |
| Dividends paid to equity holders of Telenor ASA | (6017) | (5706) | (12277) | (12 121) | |
| Net cash flow from financing activities | (10371) | (11 255) | (5) 283) | 4 332 | |
| Effects of exchange rate changes on cash and cash equivalents | (252) | 94 | 420 | 641 | |
| Net change in cash and cash equivalents | 3 119 | (17 173) | 6 091 | (4 330) | |
| Cash and cash equivalents at the beginning of the period | 16970 | 31171 | 13 997 | 18 328 | |
| Cash and cash equivalents at the end of the period 2/ | 20 088 | 13 997 | 20 088 | 13 997 | |
| Of which cash and cash equivalents in assets held for sale at the end of the period | 735 | 735 | |||
| Cash and cash equivalents in continuing operations at the end of the period | 20 088 | 13 262 | 20 088 | 13 262 | |
| 1) Profit before taxes from total operations consists of: | 10160 | 5 622 | 25 641 | ||
| Profit before taxes from continuing operations | 44 | 1998 | 20 968 | ||
| Profit before taxes from discontinued operations Profit hefore taxes from total onerations |
10.204 | (1472) 4151 |
27639 | (651) 20 318 |
2) As of 31 December 2020, restricted cash was NOK 184 million, while as of 31 December 2019, restricted cash was NOK 724 million.
Cash flow from discontinued operations
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Net cash flow from operating activities | (5) | 151 | 139 | 1006 |
| Net cash flow from investing activities | (39) | (20) | (531) | (779) |
| Net cash flow from financing activities | - | (4) |
The cash flow ascribed to discontinued operations are only cash flows from external transactions. Hence, the cash flows presented for discontinued operations do not reflect these operations as if they were standalone entities.
Consolidated statement of changes in equity
Telenor Group
| NOK in million | Total paid in capital |
Other reserves |
Retained earnings |
Cumulative translation differences |
Total | Non- controlling interests |
Total equity |
|---|---|---|---|---|---|---|---|
| Equity as of 1 January 2019 | 8818 | (15 630) | 58 425 | (2168) | 49 446 | 5 009 | 54 455 |
| Net income for the period | 773 | 773 | 3421 | 11194 | |||
| Other comprehensive income for the period | 522 | (578) | (56) | 250 | 194 | ||
| Total comprehensive income for the period | 522 | 773 | (578) | 777 | 3 670 | 11 388 | |
| Disposal of VEON shares | 3 586 | (3 586) | |||||
| Acquisition of subsidiaries with non-controlling interests | 651 | 65 | |||||
| Disposal of subsidiaries with non-controlling interests | (52) | (52) | |||||
| Transactions with non-controlling interests | (476) | (506) | (982) | (653) | (1635) | ||
| Dividends | (12 125) | (12125) | (3 33a) | (15 464) | |||
| Share buy back | (213) | (5 738) | (5 951) | (5 951) | |||
| Sale of shares, share issue, and share options to employees | (56) | (56) | (56) | ||||
| Equity as of 31 December 2019 | 8 605 | (17 792) | 49 982 | (2746) | 38 051 | 5 286 | 43 339 |
| Net income for the period | 17341 | 17 341 | 3718 | 21059 | |||
| Other comprehensive income for the period | (268) | (435) | (703) | (106) | (810) | ||
| Total comprehensive income for the period | (268) | 17341 | (435) | 16 638 | 3612 | 20 250 | |
| Disposal of equity investments at fair value through other comprehensive income | (4) | 4 | |||||
| Equity adjustments in associated companies | 2 | 2 | 2 | ||||
| Dividends | (12277) | (12 277) | (3304) | (15 581) | |||
| Share buy back | (139) | (3974) | (4 113) | (4 113) | |||
| Sale of shares, share issue, and share options to employees | 21 | 21 | 21 | ||||
| Equity as of 31 December 2020 | 8 466 | (22 014) | 55 049 | (3181) | 38 324 | 5 594 | 43 918 |
Notes to the interim consolidated financial statements
Note 1 - General accounting principles
Telenor (the Group) consists of Telenor ASA (the Company) and its subsidiaries. Telenor ASA is a limited liability company, incorporated in Norway. The condensed consolidated interim financial statements consist of the Group and the Group's interests in associated companies and joint arrangements. As a result of rounding differences, numbers or percentages may not add up to the total.
These interim condensed consolidated financial statements for the year ended 31 December 2020, have been prepared in accordance with IAS 34 Interim Financial Reporting. The interim condensed consolidated financial statements do not include all the information and disclosures required in the annual financial statements and should be read in conjunction with the Group's annual financial statements for 2019 (Annual Report 2019). Key developments in risks and uncertainties, including COVID-19, are described in the section Risks and uncertainties on page 14.
The accounting policies applied in the preparation of the interim consolidated financial statements are consistent with those followed in the preparation of the Group's annual financial statements for the year ended 31 December 2019. For information about standards, amendments to standards and interpretations effective from 1 January 2020, please refer to note 1 in the Group's Annual Report 2019. None of the standards, amendments or interpretations effective from 1 January 2020 has a significant impact on the Group's consolidated interim financial statements.
On 28 May 2020, the IASB published an amendment to IFRS 16 that provides an optional practical expedient for lessees from assessing whether a rent concession related to COVID-19 is a lease modification. Lessees can elect to account for such rent concessions in the same way as they would if they were not lease modifications. In many cases, this will result in accounting for the concession as variable lease payments in the period(s) in which the event or condition that triggers the reduced payment occurs. A lessee may apply the amendment for annual reporting periods beginning on or after 1 June 2020. Earlier application is permitted. EU approved the amendment on 12 October 2020. The Group has chosen to adopt the amendment with effect from 1 January 2020, using the option for early application. The amendment has not had a significant impact on the Group's consolidated financial statements.
Note 2 - Disaggregation of revenue
In the following table, revenue is disaggregated by mo the reportable segments as shown in note 10. For further information on the categories, please refer to note 6 in the Group's Annual Report 2019.
Fourth quarter 2020
| DNA - | dtac - | Digi | Grameen- phone |
Other | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| NOK in million | Norway | Sweden | Denmark | Finland | Thailand | Malaysia | Bangladesh | Pakistan | Myanmar | units | Eliminations | Group |
| Type of good/ services | ||||||||||||
| Mobile operation | 4 016 | 2304 | 1 274 | 2024 | 5 193 | 3 383 | 3 651 | 1398 | 1630 | (273) | 24 598 | |
| Services | 3 346 | 1706 | 909 | 1544 | 4 409 | 2966 | 3647 | 1379 | 1630 | (270) | 21 265 | |
| Goods | 670 | 598 | 365 | 480 | 784 | 417 | 4 | 19 | (3) | 3334 | ||
| Fixed operation | 2 458 | 966 | 129 | 575 | 16 | 412 | (159) | 4 397 | ||||
| Services | 2415 | 966 | 129 | 575 | 16 | 412 | (121) | 4393 | ||||
| Goods | 43 | (39) | র্ব | |||||||||
| Other | 176 | 968 | (455) | 689 | ||||||||
| Services | 176 | 968 | (455) | 689 | ||||||||
| Goods | ||||||||||||
| Sum type of good/ services | 6 651 | 3 270 | 1 403 | 2599 | 5 193 | 3 383 | 3 651 | 1 398 | 1646 | 1380 | (888) | 29 684 |
| Type of mobile subscription | ||||||||||||
| Contract | 2875 | 1 516 | 821 | 1400 | 2822 | 1310 | 147 | 43 | 17 | (14) | 10 939 | |
| Prepaid | 43 | 45 | 57 | 1425 | 1604 | 3 489 | 1336 | 1 607 | (112) | 9 495 | ||
| Otherl) | 428 | 145 | 87 | 86 | 161 | 52 | 10 | 5 | (145) | 831 | ||
| Sum services in Mobile operation | 3346 | 1 706 | 909 | 1544 | 4 409 | 2966 | 3647 | 1 379 | 1630 | (270) | 21 265 | |
| Timing of revenue recognition | ||||||||||||
| Over time | 5937 | 2672 | 1038 | 2119 | 4 409 | 2966 | 3647 | 1379 | 1646 | 1379 | (846) | 26346 |
| At a point in time | 713 | 598 | 365 | 480 | 784 | 417 | 4 | 19 | (42) | 3 338 | ||
| Total revenue from contract with | ||||||||||||
| customers | 6 651 | 3 270 | 1 403 | 2 599 | 5 193 | 3 383 | 3 651 | 1398 | 1646 | 1379 | (887) | 29 684 |
| Other revenues2) | 112 | 57 | 1 | 8 | 851 | 46 | 43 | 64 | 369 | (292) | 1 265 | |
| Total revenue | 6 762 | 3 327 | 1 410 | 2 608 | 6 044 | 3 429 | 3 693 | 1 461 | 1647 | 1748 | (1179) | 30 949 |
| Segment revenue as presented in note 10 |
6 762 | 3 327 | 1 410 | 2 608 | 6 044 | 3 429 | 3 693 | 1 461 | 1647 | 1748 | (1 179) | 30 949 |
Year 2020
| Grameen- | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| NOK in million | Norway | Sweden | Denmark | DNA - Finland |
dtac - Thailand |
Digi Malaysia |
phone Bangladesh |
Pakistan | Myanmar | Other units |
Eliminations | Group |
| Type of good/ services | ||||||||||||
| Mobile operation | 15 503 | 8 718 | 4777 | 7722 | 20 681 | 13 579 | 15 309 | 5 729 | 7 012 | (1186) | 97843 | |
| Services | 13263 | 6830 | 3 591 | 6123 | 18 612 | 12143 | 15 295 | 5684 | 7012 | (1175) | 87378 | |
| Goods | 2240 | 1887 | 1185 | 1599 | 2070 | 1437 | 13 | 45 | (11) | 10 465 | ||
| Fixed operation | 9679 | 3697 | 505 | 2241 | - | 51 | 1 845 | (621) | 17 397 | |||
| Services | 9274 | 3675 | 505 | 2241 | 51 | 1845 | (529) | 17 06 | ||||
| Goods | 405 | 22 | (92) | 336 | ||||||||
| Other | 712 | - | - | 4 295 | (1975) | 3 032 | ||||||
| Services | 712 | 4 290 | (1975) | 3027 | ||||||||
| Goods | 5 | 5 | ||||||||||
| Sum type of good/ services | 25 894 | 12 415 | 5 281 | 9 963 | 20 681 | 13 579 | 15 309 | 5 729 | 7 063 | 6139 | (3 781) | 118 272 |
| Type of mobile subscription | ||||||||||||
| Contract | 11 452 | 6 052 | 3 250 | 5579 | 11908 | 5 454 | 647 | 179 | 66 | (55) | 44 533 | |
| Prepaid | 154 | 171 | 220 | 6 039 | 6452 | 14 604 | 5440 | 6921 | (439) | 39562 | ||
| Otherl) | 1658 | 607 | 341 | 324 | 665 | 236 | 45 | 65 | 25 | (681) | 3284 | |
| Sum services in Mobile operation | 13 263 | 6 830 | 3 591 | 6 123 | 18 612 | 12 143 | 15 295 | 5684 | 7 012 | (1175) | 87378 | |
| Timing of revenue recognition | ||||||||||||
| Overtime | 23249 | 10 506 | 4 096 | 8 363 | 18 612 | 12143 | 15 295 | 5684 | 7063 | 6135 | (3679) | 107 467 |
| At a point in time | 2645 | 1910 | 1185 | 1599 | 2070 | 1437 | 13 | 45 | 5 | (102) | 10806 | |
| Total revenue from contract with | ||||||||||||
| customers | 25 894 | 12415 | 5 281 | 9 963 | 20 681 | 13 579 | 15 309 | 5729 | 7 063 | 6 139 | (3 781) | 118 272 |
| Other revenues2) | 414 | 203 | 27 | 35 | 3022 | 187 | 174 | 15 | 6 | 1779 | (1460) | 4 537 |
| Total revenue | 26 307 | 12 618 | 5 308 | 9 998 | 23 704 | 13 766 | 15 483 | 5 880 | 7 069 | 7919 | (5 240) | 122 811 |
| Segment revenue as presented in | ||||||||||||
| note 10 | 26 307 | 12 618 | 5 308 | 9 998 | 23 704 | 13 766 | 15 483 | 5 880 | 7 069 | 7919 | (5 240) | 122 811 |
1) Other includes revenues from other mobile services, refer to definitions on page 25.
2) Other revenues include mainly lease revenue.
Fourth quarter 2019
| Grameen- | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| NOK in million | Norway3) | Sweden | Denmark | DNA - Finland |
dtac - Thailand |
Digi Malaysia4) |
phone Bangladesh |
Pakistan | Myanmar | Other units3) |
Eliminations | Group |
| Type of good/ services | ||||||||||||
| Mobile operation | 3974 | 2292 | 1245 | 1835 | 5 789 | 3609 | 3846 | 1 429 | 1655 | (245) | 25 429 | |
| Services | 3 258 | 1738 | 849 | 1393 | 4994 | 3141 | 3843 | 1412 | 1655 | (244) | 22040 | |
| Goods | 715 | 554 | 396 | 442 | 794 | 468 | 4 | 16 | 3 389 | |||
| Fixed operation | 2 590 | 885 | 119 | 563 | - | 8 | 522 | (206) | 4 481 | |||
| Services | 2 388 | 871 | 119 | 563 | 8 | 522 | (173) | 4 298 | ||||
| Goods | 202 | 14 | (33) | 183 | ||||||||
| Other | 186 | - | - | 1 280 | (659) | 808 | ||||||
| Services | 186 | 1278 | (659) | 806 | ||||||||
| Goods | 2 | 2 | ||||||||||
| Sum type of good/ services | 6 749 | 3 178 | 1 364 | 2 398 | 5 789 | 3609 | 3846 | 1 429 | 1663 | 1802 | (1109) | 30 717 |
| Type of mobile subscription | ||||||||||||
| Contract | 2859 | 1543 | 779 | 1266 | 3066 | 1406 | 170 | 50 | 12 | (18) | 11135 | |
| Prepaid | 38 | 40 | 53 | 1765 | 1659 | 3662 | 1363 | 1627 | (93) | 10113 | ||
| Otherl) | 360 | 155 | 70 | 75 | 162 | 76 | 12 | 16 | (133) | 792 | ||
| Sum services in Mobile operation | 3 258 | 1 738 | 849 | 1393 | 4994 | 3141 | 3843 | 1 412 | 1 655 | (244) | 22 040 | |
| Timing of revenue recognition | ||||||||||||
| Over time | 5832 | 2609 | 968 | 1956 | 4 994 | 3141 | 3843 | 1412 | 1663 | 1800 | (1076) | 27143 |
| At a point in time | 917 | 569 | 396 | 442 | 794 | 468 | 4 | 16 | 2 | (33) | 3574 | |
| Total revenue from contract with customers |
6749 | 3 178 | 1 364 | 2398 | 5 789 | 3609 | 3846 | 1 429 | 1663 | 1802 | (1109) | 30 717 |
| Other revenues2) | 144 | 48 | 1 | 9 | 641 | 54 | 41 | 51 | 93 | (69) | 1020 | |
| Total revenue | 6 893 | 3 226 | 1371 | 2 406 | 6 429 | 3663 | 3887 | 1 480 | 1664 | 1896 | (1 178) | 31 737 |
| Segment revenue as presented in | ||||||||||||
| note 10 | 6 893 | 3 226 | 1371 | 2 406 | 6 429 | 3663 | 3887 | 1 480 | 1664 | 1896 | (1178) | 31737 |
Year 2019
| Grameen- | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| NOK in million | Norway3 | Sweden | Denmark | DNA - Finland |
dtac - Thailand |
Digi Malaysia41 |
phone Bangladesh |
Pakistan | Myanmar | Other units3) |
Eliminations | Group |
| Type of good/ services | ||||||||||||
| Mobile operation | 15 176 | 8 562 | 4 470 | 2 611 | 20 839 | 13 191 | 14820 | 6 162 | 5 797 | (891) | 90 736 | |
| Services | 12999 | 6850 | 3 358 | 2004 | 18439 | 11984 | 14 802 | 6 052 | 5796 | (890) | 81394 | |
| Goods | 2176 | 1712 | 112 | 608 | 2400 | 1207 | 18 | 109 | (1) | 9 342 | ||
| Fixed operation | 9 935 | 3 452 | 485 | 811 | 24 | 2321 | (766) | 16 261 | ||||
| Services | 9 350 | 3 400 | 485 | 811 | 24 | 2321 | (672) | 15 719 | ||||
| Goods | 585 | 51 | (94) | 542 | ||||||||
| Other | 734 | 5 186 | (2748) | 3 172 | ||||||||
| Services | 734 | 5 174 | (2748) | 3160 | ||||||||
| Goods | 12 | 12 | ||||||||||
| Sum type of good/ services | 25 844 | 12 013 | 4 955 | 3 422 | 20 839 | 13 191 | 14820 | 6 162 | 5 821 | 7507 | (4 405) | 110 169 |
| Type of mobile subscription | ||||||||||||
| Contract | 11452 | 6 098 | 3 063 | 1823 | 11197 | 5 249 | 628 | 19 | 43 | (78) | 39667 | |
| Prepaid | 164 | 153 | 74 | 6702 | 6 433 | 14 116 | 5 795 | 5 703 | (323) | 38816 | ||
| Otherl) | 1384 | 598 | 295 | 107 | 539 | 302 | 58 | 6/ | 50 | (489) | 2911 | |
| Sum services in Mobile operation | 12 999 | 6 850 | 3 358 | 2004 | 18 439 | 11984 | 14802 | 6 052 | 5 796 | (890) | 81 394 | |
| Timing of revenue recognition | ||||||||||||
| Over time | 23 083 | 10250 | 3843 | 2815 | 18439 | 11984 | 14 802 | 6 052 | 5821 | 7 495 | (4 310) | 100 273 |
| At a point in time | 276 | 1764 | 112 | 608 | 2 400 | 1207 | 18 | 109 | 12 | (95) | 9896 | |
| Total revenue from contract with | ||||||||||||
| customers | 25 844 | 12 013 | 4 955 | 3 422 | 20 839 | 13 191 | 14820 | 6 162 | 5821 | 7 506 | (4 405) | 110 169 |
| Other revenues2) | 548 | 182 | 25 | 12 | 2 209 | 184 | 160 | 11 | 4 | 407 | (305) | 3496 |
| Total revenue | 26392 | 12195 | 4 980 | 3 434 | 23 048 | 13 375 | 14 980 | 6 232 | 5 825 | 7 914 | (4709) | 113 666 |
| Segment revenue as presented in note 10 |
26 392 | 12195 | 4 980 | 3 434 | 23 048 | 13 375 | 14 980 | 6 232 | 5825 | 7914 | (4709) | 113 666 |
1) Other includes revenues from other mobile services, refer to definitions on page 25.
2) Other revenues include mainly lease revenue.
3) Figures for 2019 have been restated, see note 10 for more information.
40 During the fourth quarter 2020 Digi reclassified revear the categories Contract and Prepaid, with no effect on the been restated accordingly.
Note 3 – Discontinued operations and assets held for sale
As announced on 22 October 2019, the Group entered into an arrangement with Nordic Entertainment Group ("NENT") to combine their satellite-based entertainment businesses in a joint venture to extract synergies and deliver enhanced customer experience. With effect from the fourth quarter 2019, the Group's Canal Digital operations were classified as asset held for sale and discontinued operations in the Group's financial reporting. The comparative numbers for the income statement for the first three quarters of 2019 were represented. The arrangement was approved by the European Commission on 30 April 2020 and the transaction was closed on 5 May 2020. Accordingly, the Group disposed of Canal Digital as a subsidiary and recognized its 50% share of the joint venture ("Allente") at fair value of NOK 3.1 billion with a gain of NOK 1.7 billion recognised during the second quarter of 2020.
During 2019, Telenor Banka in Serbia which was one of the two main contributors to the Financial Services segment, remained classified as asset held for sale and discontinued operations until it was disposed of on 20 February 2019.
The results of all disposal groups are presented as discontinued operations until disposal:
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Revenue | 4 | 1042 | 1 296 | 4 201 |
| EBITDA | 2 | (1472) | 317 | (645) |
| EBIT | 2 | (1482) | 317 | (697) |
| Profit (loss) before tax | 90 | (1 411) | 378 | (623) |
| Income taxes | (91) | (2) | (91) | |
| Profit (loss) after tax | 90 | (1 501) | 375 | (714) |
| Gain (loss) on disposal | (46) | (60) | 1620 | (28) |
| Profit (loss) from discontinued | ||||
| operations | 44 | (1 561) | 1995 | (742) |
During 2020 Canal digital contributed with profit of NOK 240 million until its disposal as subsidiary (2019: NOK 1.0 billion).
During 2019, a provision of NOK 1.7 billion was recgonised after a ruling by the Supreme Court of India with regard to Adjusted Gross Revenue as basis for licence fee and spectrum usage charge.
The major classes of assets and liabilities of the disposal groups representing primarily Canal Digital and India classified as held for sale as of 31 December 2020 and 31 December 2019:
| 31 December | 31 December | |
|---|---|---|
| NOK in million | 2020 | 2019 |
| Assets | ||
| Property, plant and equipment | 10 | |
| Goodwill | 1597 | |
| Intangible assets | 183 | |
| Other non-current assets | 338 | |
| Inventory | 103 | |
| Trade and other receivables | 525 | |
| Cash and cash equivalents | 735 | |
| Total assets classified as held for sale | 3 489 | |
| Liabilities | ||
| Non-current liabilities | 86 | |
| Current liabilities | 3070 | 4890 |
| Total liahilities held for sale | 3070 | 4976 |
Liabilities held for sale includes provision of NOK 3.0 billion (NOK 3.4 billion as of 31 December 2019) representing the exposure to claims from the Indian Department of Telecommunications (DoT) related to the period the Group owned the business in India. A guarantee to Bharti Airtel was recognised at fair value as of closing date of the transaction with Bharti Airtel. Subsequent changes to the estimate are recognised on the discontinued operations line in the income statement.
Note 4 – Interest-bearing liabilities
Fair value of interest-bearing liabilities recognised at amortised cost:
| 31 December 2020 | ||||||
|---|---|---|---|---|---|---|
| NOK in million | Carrying amount | Fair value | ||||
| Interest-bearing liabilities1) | (105 923) | (111882) | ||||
| of which fair value level 1 | (102 223) | |||||
| of which fair value level 2 | (9659) | |||||
| 31 December 2019 | ||||||
| NOK in million | Carrying amount | Fair value |
(98748)
1) Excluding lease liabilities.
Interest-bearing liabilities13
of which fair value level 1
of which fair value level 2
Note 5 - Fair value of financial instruments
Financial derivatives are recognised at fair value based on observable market data (level 2). See note 30 in the Annual Report 2019 for valuation methodologies. The financial derivatives are classified in the consolidated statement of financial position as disclosed in the table:
| 31 December | 31 December | |
|---|---|---|
| NOK in million | 2020 | 2019 |
| Other non-current assets | 3194 | 1984 |
| Other current financial assets | 181 | 368 |
| Non-current non-interest-bearing financial | ||
| liabilities | (1174) | (1398) |
| Non-current interest-bearing financial liabilities | (108) | |
| Current non-interest-bearing liabilities | (506) | (787) |
| Total | 1695 | 59 |
Note 6 - Legal disputes
Grameenphone
Bangladesh Telecommunication Regulatory Commission (BTRC) has over several years conducted an information system audit of Grameenphone for the period 1997 to 2014. On 2 April 2019, Grameenphone received a demand notice from BTRC for payment of NOK 8.5 billion to BTRC (NOK 2.3 billion in principal and NOK 6.2 billion in interest), including some matters pending in ongoing formal resolution processes (sub-judice). These claims are unjustified from Telenor's and Grameenphone's position. In addition, BTRC has unauthorized and erroneously claimed NOK 4.1 billion, which mainly is related to an already resolved matter and other sub-judice matters with the National Board of Revenue (NBR). The total demand amounts to NOK 12.6 billion (the Demand). The need for provision has been assessed based on legal merits and is consistent with prior periods.
On 20 and 24 February 2020, the Appellate Division of Supreme Court (AD) ordered Grameenphone to make payment of a total deposit of NOK 2.2 billion to BTRC in two equal installments within 24 February 2020 and 31 May 2020. Both installments were paid before the due dates. Further, AD also directed BTRC to allow Grameenphone to carry on its business without any hindrance and fixed the matter on 31 May 2020 for passing further order. Due to the COVID-19 situation in Bangladesh, the meeting was postponed, and no new date has been set. BTRC has lifted the operational restrictions on the import of network equipment etc.
The original Title suit, where the court is supposed to assess the merits of the Demand, is pending at the District Court. BTRC and its Auditor appeared in the suit earlier, but they have not yet submitted their reply.
India
Telenor's previous operations in India are subject to a number of disputes with the Indian Department of Telecommunications (DoT), which remain to be concluded. One of these disputes is related to the basis for calculation of licence fees and spectrum usage charges for the entire duration of Telenor's operations in India. This is a principal matter common to all industry participants. During 2019 and 2020, DoT has issued demand notices in the mentioned matter to approximately NOK 3.6 billion, including penalty and interest, against Telenor's Indian subsidiaries. In a ruling in the fourth quarter of 2019, and subsequent court orders, the Supreme Court of India has upheld DoT's view on the determination of licence fees and spectrum usage charges. Despite the Supreme Court's final ruling in this matter, there are still computational and other elements that remain unclarified.
Telenor Norway
Following an investigation that started in 2012, the EFTA Surveillance Authority (ESA) issued a decision against Telenor Norway and Telenor ASA on 29 June 2020 with a fine of NOK 1.2 billion (EUR 112 million) for abuse of dominant position. The investigation has covered a number of issues, but the final decision only concerns the alleged insufficient margins between Telenor's wholesale prices and prices for mobile broadband to residential customers when sold on a stand-alone basis between 2008 and 2012. The case rests on a number of other legal, economic and factual considerations as well, on which ESA and Telenor have different opinions. In conjunction with an appeal to the EFTA court, Telenor was obliged to either pay the current fine or submit a bank quarantee for the amount. Telenor appealed the decision to the EFTA Court on 28 August 2020 and simultaneously paid the fine amount.
Note 7 - Equity information
Dividend
(102702)
(91441)
(11261)
On 11 May 2020, the Annual General Meeting approved a dividend of NOK 8.70 to be paid out in two tranches of NOK 4.40 and NOK 4.30 in May and October 2020 respectively. The first tranche of NOK 4.40 was paid out on 25 May 2020, with ex-dividend date of 12 May 2020. The second tranche of NOK 4.30 was paid out on 21 October 2020, with ex-dividend date of 8 October 2020.
Reduction of share capital
On 3 July 2020, Telenor ASA reduced the share capital with a total of NOK 257,999,994 in accordance with the resolution of the Annual General Meeting 11 May 2020. This was done by cancelling 19,794,961 own shares that were repurchased in the open market under the 2019-2020 share buyback programme, and by redeeming 23,205,038 shares held by the Kingdom of Norway through the Ministry of Trade, Industry and Fisheries by paying an amount of NOK 4,112,795,000. The share capital after the capital reduction is NOK 8,396,748,198 divided into 1,399,458,033 shares, each with a par value of NOK 6.00.
Note 8 - Events after the reporting period
Myanmar
On 1 February 2021. the military of Myanmar declared a state of emergency. Telenor is concerned about the situation, and our main priority is to ensure the safety and security of Telenor Myanmar's employees. Parts of the mobile network was affected. The situation remains unclear, and Telenor is closely monitoring the development.
Dividend for 2020
Based on the performance during the year, the Board of Directors propose an ordinary dividend of NOK 9.00 per share for 2020, to be declared by the Annual General Meeting (AGM) on 27 May 2021. The proposed dividend shall be split into two tranches of NOK 5.00 and NOK 4.00 per share, to be paid in May and October 2021 respectively, and represents a 3% increase per share compared to 2019.
Grameenphone - Bangladesh
On 27 January 2021, the Board of Directors of Grameenphone Ltd. proposed final dividend for 2020 of BDT 14.5 per share, which corresponds to approximately NOK 2.0 billion total dividend and approximately NOK 1.1 billion for Telenor's ownership share.
Digi - Malaysia
On 27 January 2021, the Board of Directors of Digi declared the final dividend for 2020 of MYR 0.036 per share, which corresponds to approximately NOK 0.6 billion total dividend and approximately NOK 0.3 billion for Telenor's ownership share.
dtar - Thailand
On 29 January 2021, the Board of Directors of dtac declared annual dividend for 2020 of THB 2.12 per share, which correspond to approximately NOK 1.4 billion total dividend and approximately NOK 0.9 billion for Telenor's ownership share.
Note 9 - COVID-19
24
The spread of cross-border diseases such as COVID-19 may have an operational effect on Telenor Group due to, among other things, mobility restrictions and lockdown measures, change in consumption, usage patterns, potential disruptions in the supply chain of hardware and handsets, maintenance of infrastructure and access to resources as well as impact on employees. From the latter part of March and through fourth quarter, we have seen impact from the global spread of COVID-19 on our performance, as mobility restrictions and lockdown measures were implemented in all countries Telenor operates in. Furthermore, Telenor is exposed to the related uncertainty regarding the macroeconomic development and currency fluctuations. A major risk is the duration of the COVID-19 impact. For comments on the impact on Telenor's business and financial results, please refer to page 2.
In light of the effects on financial results and outlook, Telenor has assessed whether there are indicators of impairment of cash-generating units (CGUs) with or without goodwill and associated companies in accordance with IAS 36 Impairment of Assets. The Group has not recognised any impairments of CGUs with or without goodwill or associated companies during 2020. The need for additional provisions for expected credit losses related to trade receivables and contract assets has also been assessed. The level of provisions remains fairly stable.
Local authorities have implemented economic relief measures in all of Telenor's markets, however the impact on Telenor has not been material.
Note 10 – Segment information and reconciliation of EBITDA before other income and other expenses
In the first quarter 2020, Norkring was demerged into two businesses, of which one was merged with Telenor Norway, while the other became part of the infrastructure company Telenor Infra. The segment information for 2019 has been restated to reflect this.
The segment information is reported in accordance with the reporting to Group Executive Management (chief operating decision makers) and is consistent with financial information used for assessing performance and allocating resources.
Fourth quarter 2020
| EBITDA before other income and other | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Total revenues | of which internal | expenses | Investments2) | ||||||||
| NOK in million | 2020 | 2019 | Growth | 2020 | 2019 | 2020 | Margin | 2019 | Margin | 2020 | 2019 |
| Norway3) | 6762 | 6893 | -1.9 % | 213 | 132 | 3187 | 47.1 % | 3158 | 45.8 % | 1260 | 903 |
| Sweden | 3327 | 3226 | 3.1% | 9 | 22 | 1178 | 35.4% | 1 201 | 37.2% | 506 | 391 |
| Denmark | 1410 | 1371 | 2.8% | 23 | 24 | 337 | 23.9 % | 289 | 21.1 % | 182 | 164 |
| DNA – Finland | 2608 | 2 406 | 8.4% | 11 | 890 | 34.1 % | 723 | 30.0 % | 803 | 710 | |
| dtac - Thailand | 6 044 | 6429 | -6.0 % | (g) | 5 | 1951 | 32.3 % | 2 218 | 34.5 % | 6 124 | 1146 |
| Digi - Malaysia | 3 429 | 3663 | -6.4 % | 13 | 16 | 1694 | 49.4 % | 1784 | 48.7 % | 600 | 451 |
| Grameenphone - Bangladesh | 3 693 | 3887 | -5.0 % | 20 | 2341 | 63.4 % | 2 464 | 63.4 % | 479 | 816 | |
| Pakistan | 1 461 | 1 480 | -1.2 % | 73 | 60 | 770 | 52.7 % | 712 | 48.1 % | 142 | 286 |
| Myanmar | 1647 | 1664 | -1.0 % | 20 | 37 | 919 | 55.8 % | 854 | 51.3 % | 191 | 185 |
| Other units3) | 1748 | 1896 | -7.8 % | 796 | 873 | 232 | 13.3 % | 195 | 10.3 % | 193 | 501 |
| Eliminations | (1 179) | (1178) | 0.1 % | (1169) | (1178) | 14 | -1.2 % | (201) | 17.1 % | ||
| Group | 30949 | 31737 | -2.5 % | 13 512 | 43.7 % | 13 397 | 42.2% | 10 480 | 6 553 |
Year 2020
| EBITDA before other income and other | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Total revenues of which internal |
expenses) | Investments21 | |||||||||
| NOK in million | 2020 | 2019 | Growth | 2020 | 2019 | 2020 | Margin | 2019 | Margin | 2020 | 2019 |
| Norway3) | 26307 | 26392 | -0.3 % | 798 | 448 | 12 787 | 48.6 % | 12 612 | 47.8 % | 5 308 | 5 854 |
| Sweden | 12618 | 12195 | 3.5 % | 57 | 66 | 4832 | 38.3 % | 4667 | 38.3 % | 1435 | 1310 |
| Denmark | 5308 | 4980 | 6.6% | 91 | 109 | 1360 | 25.6 % | 1257 | 25.3 % | 520 | 472 |
| DNA – Finland | 9 998 | 3 434 | 191.1% | 21 | 3 553 | 35.5 % | 1030 | 30.0 % | 1903 | 854 | |
| dtac - Thailand | 23704 | 23 048 | 2.8 % | 42 | 54 | 9076 | 38.3 % | 8647 | 37.5 % | 7717 | 3 683 |
| Digi - Malaysia | 13766 | 13 375 | 2.9 % | 47 | 41 | 6938 | 50.4 % | 7025 | 52.5 % | 1605 | 1599 |
| Grameenphone - Bangladesh | 15 483 | 14 980 | 3.4 % | 71 | 9776 | 63.1 % | 9 218 | 61.5 % | 1165 | 1825 | |
| Pakistan | 5880 | 6232 | -5.7 % | 282 | 203 | 3167 | 53.9 % | 3168 | 50.8 % | 889 | 1446 |
| Myanmar | 7 069 | 5 825 | 21.4 % | 98 | 135 | 4 055 | 57.4 % | 3116 | 53.5 % | 540 | 625 |
| Other units3) | 7919 | 7914 | 0.1 % | 3783 | 3656 | 1724 | 21.8 % | 877 | 11.1 % | 724 | 28 214 |
| Eliminations | (5 240) | (4709) | 11.3 % | (5290) | (4709) | (748) | 14.3 % | (883) | 18.7 % | ||
| Group | 122 811 | 113 666 | 8.0 % | 56 520 | 46.0 % | 50 735 | 44.6 % | 21 807 | 45 882 |
1) The segment profit is EBITDA before other income and other expenses.
2) Investments consist of capex and investments in businesses.
3) Financial figures for 2019 have been restated.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Profit before taxes | 2 272 | 6 206 | 2 272 | 6 206 |
| Share of net income from associate companies and joint ventures | (109) | (87) | (109) | (87) |
| Net financial items | (4256) | (230) | (4256) | (230) |
| Operating profit | 6 636 | 6 523 | 6 636 | 6 523 |
| Depreciation and amortisation | (7 152) | (5 634) | (7152) | (5 634) |
| Impairment losses | (8) | (19) | (8) | (19) |
| FRITDA | 13 796 | 12 175 | 13 796 | 12 175 |
| Other income | 76 | 218 | 76 | 218 |
| Other expenses | (386) | (220) | (386) | (220) |
| EBITDA before other income and other expenses | 14 106 | 12 177 | 14 106 | 12 177 |
Definitions
Alternative Performance Measures
Telenor Group's financial information is prepared in ancial Reporting standards (FRS), In addition it is management s intent to provide alternative performance mat are regularly reviewed by management to enhance the understanding of Telenor's performance, but not instead of, the financial statements prepared in accordance performance measures presented may be determined or calculated differently by other companies.
Organic revenue growth
Organic revenue is defined as revenue adjusted for the effects of acquisition and currency effects. We believe that the measure provides useful and necessary information to investors and other stakeholders for the following reasons:
- it provides additional information on underlying growth of the effect of certain factors unrelated to its operating performance; it is used for internal performance analysis; and
- it facilitates comparability of underlying growth with other companies (although the term "organic" is not a delined term under IFRS and may not, therefore, be comparable with similarly titled measures reported by other companies).
Reconciliation
| Change fourth quarter | Change fourth quarter | |||||
|---|---|---|---|---|---|---|
| NOK in million | 2020 | Change YoY | 2019 | Change YoY | Change YTD 2020 | Change YTD |
| Totalrevenue growth | (788) | -2.5 % | 4 738 | 17.5 % | 9 145 | 8.0 % |
| Impact using exchange rates for 2020 and 2019 | (612) | (1659) | (5 957) | |||
| M&A | 143 | (2291) | (5 917) | |||
| Organic revenue growth | (1 257) | -3.9 % | 788 | 2.8 % | (2730) | -2.3 % |
Organic subscription and traffic revenue growth
Subscription and traffic revenues consist of revenues from mobile subscription and traffic, fixed telephony, fixed hternet in and fixed data services. Organic subscription and traffic revenues are defined and traffic revenues adjusted for the effects of acquisition and disposal of operations and currency effects. We believe that the mesure provides useful and necessary information to the following reasons:
- it refers to the core revenue streams of the business making up more than 75% of total revenues and almost the entire group;
- it provides additional information on underlying growth of the business within these core revenue streams, without the effect of certain factors unrelated to its operating performance;
- it is used for internal performance analysis; and
- it facilitates comparability of under companies (although neither "subscription and traffic revenues" nor the term "organic" are defined terms under IFRS and may not, therefore, be comparable with similarly titled measures reported by other companies),
Reconciliation
| Change fourth quarter | Change fourth quarter | |||||
|---|---|---|---|---|---|---|
| NOK in million | 2020 | Change YoY | 2019 | Change YoY | Change YTD 2020 | Change YoY |
| Subscription and traffic revenue growth | (447) | -1.9 % | 3320 | 16.6 % | 7 486 | 8.7 % |
| Impact using exchange rates for 2020 and 2019 | (377) | (1335) | (4 674) | |||
| M&A | (1615) | (4 547) | ||||
| Organic subscription and traffic revenue growth | (824) | -3.4 % | 370 | 1.8 % | (1735) | -1.9 % |
Subscription and traffic revenues
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Mobile subscription and traffic | 19 488 | 20 133 | 80 126 | 74 304 |
| Fixed telephony | 294 | 351 | 1 255 | 1339 |
| Fixed Internet/TV | 2955 | 2718 | 11 355 | 9 672 |
| Fixed data services | 179 | 160 | 704 | 638 |
| Subscription and traffic revenues | 22 916 | 23 363 | 93 439 | 85 954 |
| Other revenues | 8 033 | 8374 | 29 371 | 27712 |
| Total revenues | 30 949 | 31 737 | 122 811 | 113 666 |
Gross profit
Gross orgit is a key financial parameter for Telence between total revear and costs of materials and traffic charges. Gross profit reflects the profitability contribution of Telenue growth in its markets and therefore describes Telenor's potential for sustainable value creation, making gross profit a key financial parameter to follow. It is also used for internal performance analysis.
Reconciliation
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Total revenues | 30 949 | 31737 | 122 811 | 113 666 |
| Costs of materials and traffic charges | (8 265) | (8671) | (29768) | (27912) |
| Gross profit | 22684 | 23 067 | 93 043 | 85 754 |
| Gross profit FX adjusted | 22948 | 23 688 | 93 043 | 90 149 |
| Gross profit FX adjusted excl. DNA | 21 068 | 21 887 | 85 651 | 87546 |
| Change | (818) | (1895) | ||
| Change (%) | -3.7 % | -2.2 % |
Operating expenses (opex)
Operating expenses (opex) is a key financial parameter for Telenor and consists of salaries and other operating expenses. Telenor's continuous effort to improve efficiency makes opex a key financial parameter to follow. It is also used for internal performance analysis.
Reconciliation
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Salaries and personnel cost | (2886) | (3 006) | (11398) | (10803) |
| Other operating expenses | (6 286) | (6663) | (25 125) | (24215) |
| Operating expenses | (9 172) | (9 669) | (36 523) | (35 019) |
| Operating expenses FX adjusted | (9 259) | (9948) | (36 523) | (36 786) |
| Operating expenses FX adjusted excl. DNA | (8 266) | (8 931) | (32684) | (35 305) |
| Change | 664 | 2621 | ||
| Change (%) | 7.4% | 7.4% |
Positive change indicates opex reduction
EBITDA before other income and other expenses and EBITDA margin
Earnings before interest, tax, depreciation (EBITDA) is a key financial parameter for Telenor. EBITDA before other income and other expenses is defined as EBITDA less gains and losses on disposals of property, plant and equipment (PPE) and operations, mercus contracts and one-time pension costs, and is reconciled. EBTDA margin is defined as EBTDA before other income and expenses divided by total segment revenues. This mestors and other stakeholders in evaluating operating profitability on a more variable cost basis as they exclude deprecation expenses related primarily to capital expenses and acquisitions that occurred in the past and non-recurring items, as well as evaluating operating performance in relation to Telenor's competison between segments and other operators.
EBITDA margin
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019/ | 2020 | 2019 |
| Total revenues | 30 949 | 31737 | 122 811 | 113 666 |
| EBITDA before other items | 13 512 | 13397 | 56520 | 50 735 |
| EBITDA marqin | 43.7% | 42.2 % - | 46.0 % / | 44.6 % |
Organic EBITDA growth
Organic EBTTDA growth is defined as EBTDA (before other experses) adjusted for the effects of acquisition and disossal of operations and currency effects. We believe that the measure provides useful and necessary information to investors, and other stakeholders for the following reasons:
it provides additional information on underlying growth of the effect of certain factors unrelated to its operating performance;
it is used for internal performance analysis.
| Change fourth quarter | Change fourth quarter | |||||
|---|---|---|---|---|---|---|
| NOK in million | 2020 | Change YoY | 2019 | Change YoY | Change YTD 2020 | Change YoY |
| EBITDA growth | 115 | 0.9 % | 1752 | 17.3 % | 5784 | 11.4 % |
| Impact using exchange rates for 2020 and 2019 | (174) | (597) | (2 657) | |||
| M&A | 27 | (674) | (2199) | |||
| Organic EBITDA growth | (33) | -0.2 % | 481 | 4.6 % | 929 | 1.7% |
Capital expenses
Capital expenses (capex) are derived from the balance sheet and consist of investments in tangible assets, excluding business combinations and asset retirement obligations. Capex is a measure of investments in the relevant period and is useful to investors and other stakeholders in evaluating the operations. Capex and capex/evenues is deemed to better gauge the actual investments committed in the period than the purchases of property, plant and equipment (PPE) and intangible assets in the cash flow statement.
Capex excluding licences and spectrum is relevant to users to measure the level of underlying investments. Historically, licence and spectrum investments have varied significantly between reporting periods.
Reconciliation
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Purchases of PPE and intangible assets | 5 083 | 4 645 | 19 216 | 21986 |
| Working capital movement in respect of capital expenses | 1072 | 1136 | (2241) | (4341) |
| Deferred licence obligations | 4234 | 413 | 4466 | 476 |
| ા કડડા | ||||
| Discontinued operations | (46) | |||
| Capex | 10 389 | 6 194 | 21 440 | 18 075 |
| Licence and spectrum acquisition | (4 601) | (620) | (5 089) | (660) |
| Capex excl. licence and spectrum | 5 787 | 5574 | 16 351 | 17 415 |
| Total revenues | 30 949 | 31737 | 122 811 | 113666 |
| Capex excl. licence and spectrum/Revenues (%) | 18.7 % | 17.6 % | 13.3 % | 15.3 % |
| Total Capex/Revenues (%) | 33.6 % | 19.5 % | 17.5 % | 15.9 % |
Investments
Investments consist of capex and investments in businesses comprise acquisitions of shares and participations, including acquisitions of subsidiaries and businesses not organies. Investments (or total investments) is deemed to better gauge the actual investments for the period than in the purchases of property, plant intangible assets line items in the cash flow statement.
| Fourth guarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 / | 2020 | 2019 |
| Capital expenses | 10 389 | 6 194 | 21 440 | 18 075 |
| Investments in businesses | 92 | 359 | 367 | 27807 |
| Investments | 10 480 | 6 553 | 21807 | 45 882 |
Net interest-bearing debt excluding licence obligations (Net debt)
Net debt is derived from the balance sheet and non-current interest-bearing liabilities, current and non-current lease liabilities less related current and non-currents, financial instruments, such as debt instruments and derivatives, and cash and cash and cash and cash and cash and cash equivalents. Net debt is adjusted for licence obligations.
Net debt is a measure of the Group's net indeptor of the overall balance sheet strength. It is also a single measure that can be used to assess both the Group's cash position and its in the term 'net debt' does not necessarily mean that the cash included in the net debt calculation is available to settle the liabilities included in this measure.
| NOK in million | 31 December 2020 | 31 December 2019 |
|---|---|---|
| Non-current interest bearing liabilities | 98 627 | 83987 |
| Non-current lease liabilities | 35 584 | 32002 |
| Current interest-bearing liabilities | 7296 | 14761 |
| Current lease liabilities | 9298 | 9295 |
| ಕಿರ್ವಾ : | ||
| Cash and cash equivalents | (20577) | (13867) |
| Hedging instruments | (2387) | (1988) |
| Financial instruments | (356) | (485) |
| Adjustments: | ||
| Non-current licence obligations | (13 446) | (12309) |
| Current licence obligations | (3601) | (4421) |
| Net interest-bearing debt excluding licence obligations | 110 438 | 106 977 |
Net debt/EBITDA
Telenor has so far measured leverage as the ratio of Net debt/EBITDA. From the first quarter 2020, Telenor changes the denominator from EBTDA to EBITDA before other items. Firstly, this ensures consistency with our atternative performance measure organic EBITDA growth, which is also based on EBITDA before other items, and our external guiding for this prevents temporary spikes in leverage due to other income and expenses and thus ensures transparency and a better understanding of Telenor's ability to cover debt with profits from its regular operations.
The impact of other income and expenses is however assessed to not be material in the mid and long-term, thus Telenor keeps its previously communicated guiding range and aims to maintain a solid balance sheet through keeping Net debt/EBTDA before other in the range of 1.8x to 2.3x, in order to maintain financial flexibility and ensure cost efficient funding.
The measure provides useful information about the strength of our financial position and is reqularly . For comparability, the 12 months rolling EBITDA before other items includes proforma figures for DNA for the periods before consolidation. Note that the Net debt figure for the first quarter 2019 has been adjusted to reflect discontinuation of Canal Digital.
| Year | ||
|---|---|---|
| NOK in million | 2020 | 2019 |
| Net debt | 110 438 | 106 977 |
| EBITDA before other items | 56 520 | 52691 |
| of which EBITDA before other items proforma DNA | 1956 | |
| Net debt/EBITDA before other items | 2.0 | 2.0 |
Free cash flow
Telenor makes use of free cash flow before M&A activities as important performance measures when presenting and discussing our reported results. We believe it is both useful and necessary to communicate free cash flow before M&A activities for the following reasons:
- Free cash flow and free cash flow before M&A activities allow us and investors to evaluate Telenor's liquirity and cash generations.
- Free cash flow excludes items that are deemed discretionary, such as financing activities. In addition, free cash flow before M&A activities excludes a cash flows relating to acquisitions and disposals of businesses.
- Free cash flow facilitates comparability with other companies, although our measure of free cash flow may not be similar titled measures used by other companies.
- These measures are used for management planning, reporting and incentive purposes.
A reconciliation of net cash flow from operating activities and net cash flow from investing activities to free cash flow before M&A activities is provided in the table below.
| Fourth quarter | Year | |||
|---|---|---|---|---|
| NOK in million | 2020 | 2019 | 2020 | 2019 |
| Net cash flows from operating activities | 11522 | 6994 | 44 036 | 34 221 |
| Net cash flows from investing activities | 2 221 | (13 008) | (10781) | (43526) |
| Payments of lease liabilities related to spectrum licences | (2770) | (237) | (3634) | (1080) |
| Repayments of borrowings - supply chain financing | 82 | 104 | (89) | (5) |
| Dividends paid to and purchase of shares from non-controlling interest | (417) | (1357) | (3 281) | (4327) |
| Payments of lease liabilities related to other lease contracts | (1 508) | (1238) | (5 395) | (4 282) |
| Free cash flow | 9 130 | (8 742) | 20 855 | (18 998) |
| M&A activities | 7142 | (9 289) | 8313 | (22829) |
| Free cash flow before M&A activities | 1988 | 547 | 12 542 | 3831 |
Mobile operations
Revenues
Mobile subscription and traffic
Consist of subscription and connection fees, revenues from voice (raffic, outbound roaming and other mobile service revenues. Subscription and traffic includes only revenues from the company's own subscriptions.
Interconnect
Consist of revenues from incoming traffic related to the subscriptions. Revenues from incoming traffic related to service provider or MVNO subscriptions are not included.
Other mobile
Consist of inbound roaming, national roaming, telemetric and related to service providers and MVNOs (Mobile Virtual Network Operators). Telemetric is defined as subscriptions and services related to machine (M2M) / Internet of Things (IoT), i.e. industrial mobile data applications directed at communication between machines.
Non-mobile
Consist of revenues from customer equipment and businesses that are not directly related to mobile operations.
Mobile revenues from company's own subscriptions
Consist of 'Mobile subscription and traffic' and do not include revenues from inbound roaming, national roaming, service providers, MVNOs, sale of customer equipment and incoming traffic related to service provider subscriptions.
Key Figures
Subscriptions
Contract subscriptions are counted until the subscription is terminated or until there has or outgoing/incoming traffic during the last three months. Prepaid subscriptions are counted as active if there has been outgoing or if the SM card has been reloaded during the last three months. Service provider and MVNO subscriptions are not included. Data only SM cards used for telemetric applications and twin/multi SM cares are excluded. Total subscriptions are voice SIM cards used for mobile broadband.
Active mobile internet users
Active mobile internet users are subscriptions with at least 150 KB of data during the last three months.
Average traffic minutes per subscription per month (AMPU)
Traffic minutes per subscription per month are calculated based on total outgoing rated minutes from the company's own subscriptions less data only subscriptions. This includes and outgoing minutes from own subscriptions while roaming. Outgoing and incoming minutes related to inbound roaming, service providers and MVNOs are not included.
Average revenue per subscription per month (ARPU)
ARPU is calculated based on mobile revenues from the company's own subscriptions, divided by the average number of subscriptions for the relevant period.
TELENOR FOURTH QUARTER 2020
Fixed operations
Revenues
Telephony
Consist of subscription and connection fixed to fixed to mobile, to other countries, value added services, other traffic) for PSTN/ISDN and Voice over Internet Protocol (VoIP).
Internet and TV
Consist of subscription, traffic charges and connection fees for xDSL, cable, fibre and fixed wireless access, in addition to reverses. High-speed fixed internet includes fibre, cable, VDSL and fixed wireless access.
Data services
Consist of Nordic Connect/IP-VPN and security.
Other
Consist of leased lines, managed services and other retail products.
Wholesale and broadcasting
Wholesale consist of sale to service providers of telephony (PSTN//SDN), Bitstream, LLUB, national interconnect, transit traffic, leased lines and other wholesale products. Broadcasting consist of revenues from terrestrial radio and TV transmission.
Key Figures
Subscriptions
Telephony consists of PSTN, ISDN and VolP subscriptions. Internet consists of broadband access over xDSL, fibre, cable and fixed wireless access. TV consists of TV services over fibre and cable. Subscriptions are counted until the subscription is terminated.
Average revenue per subscription per month (ARPU)
ARPU is calculated based on revenues from the company's own subscriptions, divided by the average number of subscriptions for the relevant period. Internet ARPU is calculated based on Internet revenues as defined above except TV service revenues. TV ARPU is calculated based on revenues from TV services.
Other
Revenues
Satellite
Consist of revenues from satellite services from the satellite position 1-degree west.
Infra
Consist of revenues from passive infrastructure services in Norway.

Fourth quarter 2020
Published by Telenor ASA N-1360 Fornebu, Norway Phone: +47 67 89 00 00
Investor Relations: E-mail: [email protected]
www.telenor.com