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Telenor ASA Interim / Quarterly Report 2020

Feb 2, 2021

3773_rns_2021-02-02_e8d0863f-9578-4392-afc3-952e6073e3af.pdf

Interim / Quarterly Report

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Q4 - 2020

Interim report January – December 2020

Contents

Highlights and Group performance
Outlook for 2021
Interim report
Telenor's operations
Group performance
6
6
13
Interim condensed financial information
Notes to the interim consolidated financial
statements
15
20
Netinitions

99 Strong performance in a challenging year

The year 2020 was marked by the global pandemic. In this unprecedented situation, Telenor accelerated the digitalisation managed to safeguard employees and maintained critical connectivity to customers. For the full year, Telenor delivered an organic EBITDA growth of 2 percent and a solid free cash flow of NOK 21 billion.

In the fourth quarter, we continue to deliver a strong performance in the Nordics. In Norway, growth in mobile and new fixed services more than offset a shortfall of roaming and copper legacy revenues. In Finland, revenue and EBITDA are growing as a result of our customers' demand for higher data speeds, including our new 5G offerings. In Asia, pressure on the remains due to intense competition and the impact of the pandemic, in particular in Thailand and Malaysia. For the Group, subscription and traffic revenues decreased by 3 percent, however, our flexibility to manage cost and investment levels resulted in stable EBITDA and improved cash flow.

Entering 2021, we will maintain focus on our strategic priorities: growth, modernisation and responsible business. In the coming months, all our markets and especially our Asian subsidiaries will still be impacted by the spread of COVID-19 and governments' responsive measures. For the full year 2021, we expect organic subscription and traffic revenues and EBITDA to remain around the 2020 level. We foresee a capex to sales ratio of 15-16 percent. Based on the performance in 2020, the Board of Directors propose a dividend of NOK 9.00 per share in line with our dividend policy,

– Sigve Brekke, President and CEO

Key figures Telenor Group

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues 30 949 31737 122 811 113 666
Organic revenue growth (%) (3.9) 2.8 (2.3) 1.2
Subscription and traffic revenues 22916 23 363 93439 85 954
Organic subscription and traffic revenue growth (%) (3.4) 1.8 (1.9) 0.4
EBITDA before other income and other expenses 13 512 13397 56520 50735
Organic EBITDA growth (%) (0.2) 4.6 1.7 (2.7)
EBITDA before other income and other expenses/Revenues (%) 43.7 42.2 46.0 44.6
Net income attributable to equity holders of Telenor ASA 7689 1774 17 341 773
Capex excl. licences and spectrum 5787 5 574 16351 17 415
Total Capex 10 389 6194 21440 18 075
Free cash flow before M&A 1988 547 12 542 3831
Total Free cash flow 9 130 (8742) 20 855 (18998)
Mobile subscriptions - Change in quarter/Total (mill.) 1.5 2.6 181.8 186.0

Fourth quarter 2020 summary1)

  • · The Group's mobile subscriber base grew by 1.5 million and was 182 million at the end of the quarter.
  • Subscription and traffic revenues decreased by 3% on an organic basis. Total reported revenues were NOK 30.9 billion, a decrease of NOK 0.8 billion or 2%. For the full year 2020, organic subscription and traffic revenues decreased by 2%.
  • · Currency adjusted opex excluding DNA decreased by NOK 0.7 billion, or 7%. Reported opex decreased by NOK 0.5 billion. For the full year, currency adjusted operating expenses excluding DNA were reduced by NOK 2.6 billion, or 7%.
  • EBITDA remained stable on an organic basis, as the decline in . subscription and traffic revenues was offset by the continued reduction in operating expenses. Reported EBITDA before other items was NOK 13.5 billion and the EBITDA margin was 44%. For the full year, organic EBITDA increased by 2% and the EBITDA margin was 46%.
  • · Capex excluding licences, spectrum and leases was NOK 5.8 billion, yielding a capex to sales ratio of 19%. For the full year, the capex to sales ratio ended at 13%
  • · Reported net income was NOK 7.7 billion. The sale of Tapad contributed with a gain of NOK 2.1 billion and the sale and partial leaseback of the headquarter office building in Norway contributed with NOK 1.2 billion.
  • · Free cash flow before M&A was NOK 2.0 billion in the fourth quarter and NOK 12.5 billion for the full year. Total free cash flow in 2020 was NOK 20.9 billion.
  • Leverage decreased to just below 2.0x at the end of the fourth . quarter from 2.1x at the end of the previous quarter.
  • On 1 February 2021, the military of Myanmar declared a state of emergency. Telenor is concerned about the situation and will closely monitor the development.

COVID-19 impact on Telenor's business

Our business in Asia and roaming revenues continue to be impacted by the COVID-19 pandemic. There have been new waves of outbreaks during the fourth quarter in several of our markets, especially in Myanmar, which has impacted the economy with increasing poverty rates. Pakistan experienced a new wave in the fourth quarter, while the number of new daily COVID-19 cases in Bangladesh was more stable. In Thailand and Malaysia the trend of daily new cases is increasing going into 2021. Local lockdowns and restrictions have been reimposed and the macroeconomic pressure in Asia is increasing, impacting both customer intake and monetisation opportunities. In Developed Asia, this is also impacting postpaid segments through downselling to subscriptions with smaller packages. In the Nordics, a new wave of outbreaks has resulted in restrictions during the fourth quarter, especially in Denmark, where shops were closed before Christmas.

The sharp decline in international travel has reduced roaming volumes dramatically and will likely remain at a low level also in the first half of 2021, impacting our Nordic operations as well as the prepaid revenues from tourism in Thailand and Malaysia. The duration and modality of restrictions, reactive measures by the regulators and the timing of economic recovery remain uncertain in Asia. Furthermore, Telenor is exposed to the related uncertainty regarding macroeconomic development and currency fluctuations.

During the pandemic, Telenor has continued to enable and improve flexible work-from-home solutions, ensuring business continuity and employee safety, and has accelerated digitalisation including zero touch operations and automation. Telenor maintains its strategic direction, while closely monitoring revised expectations for economic development and changed risk profiles globally and in our markets.

For more details on the impact of COVID-19 on Telenor's business and financial results, please refer to pages 3 - 5 for a description of the Group's consolidated figures, the Interim report on Telenor's operations for market specific information, as well as Note 9 COVID-19.

Shareholder remuneration

Based on the performance during the year, the Board of Directors propose an ordinary dividend of NOK 9.00 per share for 2020, to be declared by the Annual General Meeting (AGM) on 27 May 2021. The proposed dividend shall be split into two tranches of NOK 5.00 and NOK 4.00 per share, to be paid in May and October 2021 respectively, and represents a 3% increase per share compared to 2019.

Outlook for 2021

The effects of the pandemic on our operations in Asia remain. Lockdowns and border closures will continue into 2021 and Telenor expects a gradual recovery in the Asian markets during the second half of the year. For the Nordic operations, roaming is expected to remain the area most impacted by the pandemic.

For the full year 2021, Telenor expects organic subscription and traffic revenues and EBITDA to remain around the 2020 level. We foresee a capex to sales ratio of 15-16%.

The strategic priorities remain and Telenor confirms the mid-term ambitions given at the capital markets day in March 2020.

Please refer to Definitions on page 25 for description on eneasures Some of the Group's financial results for the fourth quarter 2020 are made excluding DNA. Please refer to page 9 for the Group's consolidated figures in NOK for DNA.

Group performance in the fourth quarter 202017

SUBSCRIPTION AND TRAFFIC REVENUES

In the fourth quarter, reported subscription and traffic revenues fell by 2%. On an organic basis, subscription and traffic revenues decreased by 3%.

In the Nordics, our operations in Norway and Finland demonstrated strong performance, with 2% growth in subscription and traffic revenues. In Norway, growth in domestic mobile, fixed wireless access and fibre more than offset the decline in roaming and copper revenues. Our operations in Sweden and Denmark continued to progress towards stabilisation. In Asia, the top-line development remained challenging, despite the increase in the subscriber base in Thailand, Bangladesh and Pakistan. The prepaid decline in Thailand and postpaid decline in Malaysia continued to be the main drivers for the revenue decrease compared to last year. In Myanmar, growth in data consumption could not offset the continued subscriber base decline following the SIM reregistration and the effect of the removal of the price floor.

For the full year 2020, organic subscription and traffic revenues decreased by 2%. While performance in Norway, Finland and Myanmar was strong, the revenue decline in Asia combined with lower roaming revenues resulted in a decline for the year.

OPERATING EXPENSES (OPEX)

Reported opex decreased by NOK 0.5 billion in the quarter. On a currency adjusted basis and excluding DNA in Finland, opex decreased by NOK 0.7 billion, or 7%.

The solid opex reduction in the fourth quarter was a result of reductions across all main cost categories. Personnel costs continued decline as a result of modernisation initiatives in several operations, primarily in Thailand, Norway and Sweden, as well as in Corporate Functions. Sales and marketing costs declined mainly due to lower sales and commissions in Asia. Lower energy prices had a positive impact on energy costs in the fourth quarter, in addition to the positive effect from the deconsolidation of Tapad.

In 2020, operating expenses decreased by NOK 2.6 billion or 7%, on a currency adjusted basis and excluding DNA in Finland. Significant effects from our structural efficiency agenda and modernisation efforts resulted in lower operating expenses within most cost categories compared to last year. In addition, cost such as travel cost and sales and marketing cost were impacted by the pandemic.

EBITDA BEFORE OTHER INCOME AND OTHER EXPENSES (EBITDA)

Reported EBITDA increased by NOK 0.1 billion and the EBITDA margin was 44%.

In spite of revenue pressure, especially in Developed Asia. EBITDA remained stable on an organic basis as a result of reduced operating expenses, mainly due to structural initiatives. The strong performance in Telenor Norway and DNA in Finland contributed positively, as did EBITDA growth in Pakistan and Denmark. In addition, the EBITDA contribution from Other units improved, mainly explained by higher external revenues combined with reduced underlying cost in Corporate Functions.

For 2020, EBITDA increased by 2% on an organic basis, as significant opex reductions protected profitability. Reported EBITDA increased by NOK 5.8 billion to NOK 56.5 billion, as the consolidation of DNA and currency effects added to the organic growth.

As planned, capex increased towards the end of the year. In the fourth quarter, capex excluding licences and spectrum was NOK 5.8 billion, which corresponds to a capex to sales ratio of 19%. Capex was driven by network modernisation in several of our markets, including fibre and 5G roll-out in Norway, 5G roll-out in Finland and network capacity and coverage expansion in Thailand.

For the full year 2020, capex excluding licences and spectrum was NOK 16.4 billion, yielding a capex to sales ratio of 13%. Compared to 2019, capex was substantially lower in Asia, mainly due to high investment levels in Thailand last year and import restrictions in Bangladesh in the beginning of this year.

NET INCOME

Reported net income to equity holders of Telenor ASA in the fourth quarter was NOK 7.7 billion, which is an increase of NOK 5.9 billion. Operating profit increased by NOK 3.0 billion, mainly due to improved reported EBITDA and positive development in net financial items, partly offset by higher taxes. The sale of Tapad contributed with a gain of NOK 2,1 billion and the sale and partial leaseback of the headquarter office building in Norway contributed with NOK 1.2 billion.

For the full year 2020, net income to equity holders of Telenor ASA increased by NOK 9.6 billion to NOK 17.3 billion, primarily as a result of stronger EBITDA, lower taxes and the gains realised in the fourth quarter. Furthermore, the gain on the disposal of Canal Digital of NOK 1.7 billion and qain of NOK 0.5 billion from the sale and leaseback transaction related to development properties in Norway contributed positively.

1) The comments are related to Teleno's development in the fourth quarter of 2019 and are based on current Group structure unless otherwise stated. Please refer to Definitions on page 25 for descriptions of alternative performance measures.

FREE CASH FLOW

Free cash flow before M&A was NOK 2.0 billion, an increase of NOK 1.4 billion compared to last year. The increased cash flow was mainly a result of lower taxes, improved working capital and dividends of NOK 1.2 billion from Allente. Total free cash flow was NOK 9.1 billion.

For the full year, free cash flow before M&A was NOK 12.5 billion, which is an increase of NOK 8.7 billion. The improvement was primarily a result of higher EBITDA, mainly explained by the acquisition of DNA in 2019, and lower taxes. The positive effects from the CAT settlement in 2019 and the dividend from Allente were offset by deposits to BTRC of NOK 2.2 billion and the ESA fine payment of 1.2 billion.

Total free cash flow for this year was NOK 20.9 billion. This is an increase of NOK 39.9 billion. Total free cash flow was positively impacted by an instalment of NOK 1.2 billion related to the sale of our operations in Central and Eastern Europe in 2018 received in the first quarter, proceeds for the sale and leaseback transaction related to development properties of NOK 0.8 billion in the third quarter, the net proceeds from the sale of Tapad of NOK 2.4 billion and the net proceeds from the sale of the Telenor headquarters at Fornebu of NOK 4.9 billion in the fourth quarter.

MOBILE SUBSCRIPTIONS

In Asia, Telenor Pakistan and Grameenphone in Bangladesh continued to grow their customer base, adding 1.0 million and 1.4 million new subscriptions, respectively. The customer base in Myanmar decreased by 0.9 million in the quarter, however with an improving trend through the quarter and with growth in December.

In the Nordics, our operations in Sweden and Denmark reported a positive development with in total 13,000 new subscriptions this quarter, while DNA in Finland and Telenor Norway ended the quarter with a customer base decline, resulting in a reduction of 6,000 subscriptions in the Nordic units.

The Group's mobile subscription base increased by 1.5 million this quarter to 182 million.

1) The comments are related to Teleno's development in the fourth quarter of 2019 and are based on current Group structure unless

otherwise stated. Please refer to Definitions on page 25 for descriptions of alternative performance measures.

Interim report

Telenor's operations

The comments and financial figures for Telenor's segments are related to the development in the fourth quarter of 2020 compared to the fourth quarter of 2019 in local currency, unless otherwise stated. In the first quarter 2020, Norkring (within Other units) was demerged into two businesses, of which one was merged with Telenor Norway, while the other company Telenor Infra. Financial figures for 2019 for both Norway and Other units have been restated. See note 10 for further information. Please refer to Definitions on page 25 for descriptions of atternative performance measures. All comment in EBITDA before other income and other expenses. Please refer to page 13 for 'Specification of other expenses'. Additional information is available at: www.telenor.com/in

Norway

6 -

Telenor Norway delivered yet another quarter with solid performance, with a 1% increase in EBITDA, or 3% adjusted for the structural changes related to Norkring and Telenor Infra. The improvement continued to be driven by customers' demand for our offerings and the effects of ongoing modernisation initiatives, including the significant investments in both fixed and mobile networks.

Mobile subscription and traffic revenues increased by 1% despite a 3 percentage points negative impact of lower roaming revenues. Mobile ARPU increased by 3% as a continued increase in demand for value added services like insurance and security offset the reduction in roaming revenues. Mobile postpaid subscriptions increased by 3,000 in the quarter. The strong growth within fixed non-legacy services continued, with 13,000 new fibre subscriptions and 6,000 new fixed wireless access subscribers, thereby nearly offsetting the decline in legacy copper revenues. Total subscription and traffic revenues increased by 2%, but remained stable when adjusting for a non-recurring item related to TV connection fees.

Opex increased by 3%, but decreased by 1% when adjusted for non-recurring items. The EBITDA margin increased by 2 percentage points to 47%. The reduction in operating profit was related to increased depreciations resulting from the ongoing network modernisation.

The strong momentum on the network modernisation was maintained, with capex mainly focused on the 5G and fibre roll-out. In 2020, more than 52,000 new fibre subscriptions were added.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues mobile operation
Subscription and traffic 2809 2777 11170 11140
Interconnect 109 120 435 475
Other mobile 273 270 1 071 1027
Non-mobile 867 847 2993 2697
Total revenues mobile operation 4 057 4 015 15 670 15 339
Revenues fixed operation
Telephony 182 246 812 1 018
Internet and TV 1 711 1604 6 550 6168
Data services 133 121 502 485
Other fixed 295 432 1127 1 461
Total retail revenues 2 321 2 403 8 990 9 133
Wholesale and broadcasting 384 475 1648 1920
Total revenues fixed operation 2 705 2879 10 638 11 053
Total revenues 6 762 6893 26 307 26 392
Gross profit 5222 5 130 20 446 20532
Operating expenses (2 035) (1973) (7659) (7920)
EBITDA before other items 3 187 3 158 12 787 12 612
Operating profit 1 474 1752 5 023 7 135
EBITDA before other items/Total revenues (%) 47.1 45.8 48.6 47.8
Capex 1260 1903 5 298 5854
Statistics (monthly in NOK):
Mobile ARPU 344 334 341 332
Fixed Telephony ARPU 252 254 248 239
Fixed Internet ARPU 431 420 426 395
TV ARPU 384 331 345 329
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile (8) (11) 2817 2886
Fixed telephony (20) (20) 232 314
Fixed Internet (15) (7) 790 819
TV 8 590 571

Comparative figures for 2019 for Norway have been restated. Norkring, the provider of digital terrestrial TV and radio transmission, has been demerged into two businesses, of which one was merged with Telenor Norway, while the other became part of the newly established infrastructure company Telenor Infra. See note 10 for further information. Since 1 January 2020, Telenor Infra operates all passive infrastructure in Norway previously operated by Telenor Norway, Norkring and Telenor Real Estate. Hence, year on year developments in reported financial figures do not fully reflect Telenor Norway's underlying development and comments on the latter are made where deemed appropriate.

Sweden

Our operation in Sweden continued to grow its mobile customer base, ending the year at around the same level as last year. Mobile subscription and traffic revenues continued to develop in line with the stabilising trend seen in last quarter.

Compared to the same quarter last year, mobile subscription and traffic revenues decreased by 10%, as ARPU continue to be negatively impacted by lower roaming revenues and persisting price pressure. Fixed subscription and traffic revenues remained stable, as the decrease in the fixed legacy portfolio was offset by growth in fibre revenues. High-speed internet subscriptions increased by 6,000 in the period. Total subscription and traffic revenues decreased by 6%.

Opex decreased by 3%, driven by lower personnel costs as well as reduced network and IT costs, partly offset by higher sales and marketing costs. EBITDA fell by 12% primarily as a result of lower mobile subscription and traffic revenues.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues mobile operation
Subscription and traffic 1447 1447 5772 5 728
Interconnect 113 136 451 524
Other mobile 105 112 426 434
Non-mobile 692 642 2267 2046
Total revenues mobile operation 2 358 2338 8916 8 732
Revenues fixed operation
Telephony 36 37 146 149
Internet and TV 731 667 2841 2 632
Data services 49 38 199 151
Other fixed 67 80 197 281
Total retail revenues 884 821 3 383 3 212
Wholesale 85 6/ 320 251
Total revenues fixed operation 968 8888 3 702 3 464
Total revenues 3 327 3 226 12 618 12195
Gross profit 2070 2 034 8 304 7975
Operating expenses (892) (832) (3 472) (3308)
EBITDA before other items 1178 1 201 4 832 4 667
Operating profit 480 561 228 2 494
EBITDA before other items/Total revenues (%) 35.4 37.2 38.3 38.3
Capex 506 391 1429 1 310
Investments in businesses 5
Statistics (monthly in NOK):
Mobile ARPU 189 191 190 190
Fixed Telephony ARPU 35 31 33 32
Fixed Internet ARPU 243 219 238 214
TV ARPU 150 142 145 143
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile 13 (1) 2754 2760
Fixed telephony (4) (5) 115 131
Fixed Internet (6) 694 685
TV (1) 1 478 479
Exchange rate (NOK/SEK, average for the
period) 1.0227 0.9302

Denmark

In Denmark, Telenor continued to gain new customers this quarter, resulting in a mobile subscription base of 1.7 million, 2% higher than a year ago.

Mobile ARPU declined by 3% mainly explained by lower roaming revenues. Total subscription and traffic revenues declined by 1%, albeit on an improving trend following a year of customer growth.

EBITDA improved by 9%, as effects from the modernisation programmes materialised.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues mobile operation
Subscription and traffic 756 721 2987 2833
Interconnect 65 59 264 230
Other mobile 81 61 308 266
Non-mobile 378 411 1245 1166
Total revenues mobile operation 1 281 1 251 4804 4 495
Revenues fixed operation
Telephony 29 27 116 112
Internet and TV 94 85 362 348
Data services 7 6 26 25
Total revenues fixed operation 129 119 505 485
Total revenues 1 410 1371 5 308 4980
Gross profit 822 747 3247 3 012
Operating expenses (485) (458) (1887) (1755)
EBITDA before other items 337 289 1360 1 257
Operating profit 75 35 317 353
EBITDA before other items/Total revenues (%) 23.9 21.1 25.6 25.3
Capex 182 164 520 472
Statistics (monthly in NOK):
Mobile ARPU 163 158 164 154
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile 1 (15) 1675 1637
Fixed telephony (2) (3) 30 38
Fixed Internet 1 (4) 107 107
Exchange rate (NOK/DKK, average for the
period) 1.4386 1.3191

DNA – Finland

DNA reported a quarter with strong progress on the 5G roll-out, ending the year with a 5G population coverage of 33%.

Total subscription and traffic revenues grew by 2%. Mobile subscription and traffic revenues increased by 1% driven by ARPU growth from upselling to higher speed subscriptions. As a result of solid growth in fixed broadband, fixed subscription and traffic revenues increased by 5%.

Opex decreased by 2%, but increased by 3% when excluding the positive impact of the capitalisation of reassessed lease contracts starting from September 2020. The increase was a consequence of higher sales and marketing costs, in addition to increased operation and maintenance cost related to the 5G roll-out. As a result of subscription and traffic revenue growth, EBITDA increased by 13%, or 6% when excluding the effect from re-assessed lease contracts.

Capex in the fourth quarter was high and related to network modernisation and 5G roll-out, with 1,516 5G sites now on-air.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues mobile operation
Subscription and traffic 1 348 1 221 5362 1756
Interconnect 110 98 437 141
Other mobile 30 26 115 38
Non-mobile 545 499 1843 689
Total revenues mobile operation 2033 1844 7 757 2623
Revenues fixed operation
I elephony 46 41 180 60
Internet and TV 411 359 1578 518
Other fixed 74 124 311 178
Total retail revenues 531 524 2 069 757
Wholesale 44 38 172 54
Total revenues fixed operation 575 562 2 241 811
Total revenues 2 608 2 406 9 998 3 434
Gross profit 1885 1661 7392 2391
Operating expenses (995) (938) (3839) (1361)
EBITDA before other items 890 723 3 553 1 030
Operating profit 197 151 1 030 205
EBITDA before other items/Total revenues (%) 34.1 30.0 35.5 30.0
Capex 803 710 1903 854
Statistics (monthly in NOK):
Mobile ARPU 180 163 180 160
Fixed Telephony ARPU 480 395 452 418
Fixed Internet ARPU 176 160 175 165
TV ARPU 72 58 64 61
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile (12) (13) 2694 2696
Fixed telephony (1) 2 31 36
Fixed Internet 10 7 584 542
TV (4) 285 330
Exchange rate (NOK/EUR, average for the
period) 10.7236 9.8484

dtac - Thailand

In Thailand, dtac's mobile subscription base increased by 170,000, building on the positive trends from last quarter. However, subscription and traffic revenues declined by 9%, with both prepaid and postpaid segments being significantly impacted by the economic downturn in Thailand. Closed borders and travel restrictions impacted roaming and tourist revenues.

Opex decreased by 8%, primarily due to reduced sales and marketing spend and lower personnel costs. In addition, lower rent and CAT lease costs were able to offset higher network and energy costs resulting from the continued network roll-out.

EBITDA decreased by 9% as the revenue decline could not be offset by lower opex and lower handset subsidies.

Capex in the quarter was high as planned and mainly related to 4G capacity and coverage expansion. On 24 December 2020, dtac received and capitalised its 700 MHz licence, and roll-out has begun. In December, dtac also paid instalments for the 700 MHz, 900 MHz and 1800 MHz licences of in total NOK 3.8 billion.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues mobile operation
Subscription and traffic 4140 4664 17472 17279
Interconnect 108 168 475 621
Other mobile 32 115 136
Non-mobile 1796 1565 5641 5 013
Total revenues mobile operation 6 044 6 429 23704 23 048
Total revenues 6 044 6 429 23704 23 048
Gross profit 3 477 3913 15 052 14773
Operating expenses (1526) (1695) (5 976) (6125)
EBITDA before other items 1951 2 218 9 076 8 647
Operating profit 255 524 2542 2747
EBITDA before other items/Total revenues (%) 323 34.5 38.3 37.5
Capex 6 124 1146 777 3683
Statistics (monthly in NOK):
Mobile ARPU 75 79 78 12
No. of subscriptions - Change in quarter/Total (in thousands):
Mohile 173 226 18 856 20642
Exchange rate (NOK/THB, average for the
nerind)
U 3006 U 2838

Digi - Malaysia

In Malaysia, the intense competition persisted and the macroeconomic development remained challenging. For Digi, this resulted in subscriber losses in the prepaid segment as well as downselling to lower value subscriptions in the postpaid segment. Closed borders and travel restrictions continued to impact roaming revenues and prepaid revenues from migrants. Subscription and traffic revenues fell by 4% and gross profit decreased by 5%.

Opex decreased by 4% as lower sales and marketing spend, reduced travel expenses and lower bad debt due to improved collection rates offset higher network related costs following coverage and capacity investments.

EBITDA decreased by 5%, as cost savings could not fully compensate for the gross profit decline.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues mobile operation
Subscription and traffic 2854 2974 11 675 11336
Interconnect 60 92 231 347
Other mobile 18 27 102 120
Non-mobile 496 570 1758 1572
Total revenues mobile operation 3 429 3 663 13 766 13 375
Total revenues 3 429 3 663 13 766 13 375
Gross profit 2511 2629 10 324 10328
Uperating expenses (817) (845) (3386) (3304)
EBITDA before other items 1694 1784 6 938 7 025
Operating profit 976 1 130 4 085 4 463
EBITDA before other items/Total revenues (%) 49.4 48.7 50.4 525
Capex 600 451 1605 1599
Statistics (monthly in NOK):
Mobile ARPU 91 90 91 90
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile (239) (49) 10441 11 281
Exchange rate (NOK/MYR, average for the
noriod)
2 2371 00CCCC

Grameenphone - Bangladesh

In Bangladesh, Grameenphone continued to expand its customer base, gaining 1.4 million new customers in the quarter. However, the softer economic environment continued to impact the revenue development.

Subscription and traffic revenues decreased by 3% partly offset by 5% growth in data revenue. Mobile ARPU decreased by 6% mainly due to lower voice usage and prices, a consequence of changed customer behavior and reduced domestic mobility.

Opex decreased by 6%, primarily due to lower sales commissions, but also lower maintenance, energy and consultancy costs. Despite sizable cost reductions, EBITDA decreased by 4% as a result of the revenue decline.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues mobile operation
Subscription and traffic 3507 3654 14634 14 053
Interconnect 129 177 616 691
Other mobile 6 5 27 17
Total revenues mobile operation 3693 3887 15 483 14 980
Total revenues 3 693 3887 15 483 14 980
Gross profit 3453 3662 14 505 14 098
Operating expenses (112) (1198) (4730) (4879)
EBITDA before other items 2341 2 464 9776 9 218
Operating profit 1662 1 771 7 036 6 668
EBITDA before other items/Total revenues (%) 63.4 63.4 63.1 61.5
Capex 479 816 1165 1825
Statistics (monthly in NOK):
Mobile ARPU 16 17 17 16
No. of subscriptions - Change in quarter/Total (in thousands):
Mohile 1445 745 79 037 76462
Exchange rate (NOK/BDT, average for the
period) 0.1109 0.1043

Pakistan

Telenor Pakistan's mobile customer base increased by 1.0 million subscribers, and the improving revenue trend continued. Subscription and traffic revenues remained stable. The improved subscription and traffic revenue development led to a gross profit increase of 5%.

Opex decreased by 5% as a result of modernisation programmes bringing down personnel cost, as well as lower consultancy costs and targeted initiatives to reduce energy costs. Following the top-line improvement and lower cost level, EBITDA increased by 13%.

The renewal of Telenor Pakistan's 900 MHz and 1800 MHz licence, which expired on 25 May 2019, is still not concluded. A hearing was held during the last part of the quarter, and the court adjourned pending a conclusion of the matter. The next hearing is expected in the first quarter.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues mobile operation
Subscription and traffic 1184 1239 4822 5190
Interconnect 201 191 797 796
Other mobile 7 4 19 19
Non-mobile 70 46 241 227
Total revenues mobile operation 1 461 1 480 5 880 6 232
Total revenues 1 461 1 480 5 880 6 232
Gross profit 1277 1270 5 104 5274
Operating expenses (508) (558) (1937) (2106)
EBITDA before other items 770 712 3 167 3 168
Operating profit 296 222 1205 1374
EBITDA before other items/Total revenues (%) 52.7 48.1 53.9 50.8
Capex 142 286 889 1446
Statistics (monthly in NOK):
Mobile ARPU 10 11 10 11
No. of subscriptions - Change in quarter/Total (in thousands):
Mohile 1029 dd8 47240 45389
Exchange rate (NOK/PKR, average for the
period) 0.0582 0.0588

Myanmar

In Myanmar, our customers' use of voice and data services continued to grow. However, the fierce competition and price pressure particularly on data persisted and the price floor remains suspended by the regulator.

Subscription and traffic revenues decreased by 7% as a result of lower prices and fewer customers after the SIM registration process, partly offset by a non-recurring item. While Telenor Myanmar reported a loss of 0.9 million subscriptions in the fourth quarter, the subscriber development improved during the quarter and resulted in growth of 0.2 million in December.

Opex decreased by 17%, primarily due to lower commissions and lower energy prices. In addition, the net effect from several non-recurring items this quarter contributed positively with 2 percentage points. As a result of adapting cost levels to the revenue challenge, EBITDA decreased by only 1%.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues mobile operation
Subscription and traffic 1 451 1441 6258 5 013
Interconnect 174 198 729 733
Other mobile 5 15 25 44
Non-mobile 1 3 6 11
Total revenues mobile operation 1631 1656 7 018 5 801
Total revenues 1647 1664 7 069 5825
Gross profit 1462 1 454 6290 5113
Operating expenses (543) (599) (2 234) (1996)
EBITDA before other items 919 354 4 055 3116
Operating profit 387 210 1399 701
EBITDA before other items/Total revenues (%) 55.8 51.3 57.4 53.5
Capex 191 185 540 625
Statistics (monthly in NOK):
Mobile ARPU 33 25 28 24
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile (940) 684 16243 22255
Exchange rate (NOK/MMK, average for the
period) 0.0068 0.0059

Other units

Revenues in Other units decreased by NOK 0.1 billion due to the loss of low margin revenues in Global Wholesale, a challenged cruise industry impacting Telenor Maritime and the deconsolidation of Tapad.

EBITDA remained stable. Positive contribution from the inclusion of Telenor Infra offset the negative revenue effects explained above as well as a non-recurring item in Corporate Functions of NOK 166 million with no net effect on Group EBITDA.

EBIT increased as a result of the gain on disposal of Tapad and real estate in Norway.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenues
Corporate Functions 424 465 1742 1894
Infra 356 1652
Satellite 212 234 841 950
Other Businesses 798 1239 3846 5 276
Eliminations (43) (42) (163) (206)
Total revenues 1 748 1896 7919 7 914
Operating expenses (1076) (1133) (4 105) (4546)
EBITDA before other items
Corporate Functions (186) (124) (401) (524)
Infra 184 883
Satellite 149 163 599 672
Other Businesses 85 153 643 729
Eliminations 2
Total EBITDA before other items 232 195 1724 877
Operating profit (loss)
Corporate Functions (109) (173) (514) (841)
Infra ਰਤੋ 415
Satellite 117 95 367 382
Other Businesses 3 208 144 4428 535
Eliminations (123)
Total operating profit (loss) 3 309 66 4 573 77
Capex 101 142 372 407
Investments in businesses 92 359 352 27807

Group performance in 2020

The comments below are related to Telenor's development in 2020 compared to 2019. From the fourth quarter 2019, Canal Digital has been classified as discontinued operations, but is no longer included in the Group's consolidated figures following the approval of the transaction (Joint venture with NENT Group) by the European Commission and subsequent closing, See note 3 for further information.

Specification of other income and other expenses

Fourth quarter Year
NOK in million 2020 2019 2020 2019
EBITDA before other income and other expenses 13 512 13397 56520 50 735
EBITDA before other income and other expenses (%) 43.7 42.2 46.0 44.6
Other income 124 150 46
Gains on disposals of property, plant and equipment (PPE) and operations 3402 293 4 438 696
Losses on disposals of property, plant and equipment (PPE) and operations (366) (86) (577) (283)
Workforce reductions, onerous (loss) contracts and other (187) (423) (1966) (917)
EBITDA 16 486 13 182 58 565 50 276
EBITDA margin (%) 53.3 41.5 47.7 44.2

In the fourth quarter, gains on disposals of PPE and operations was mainly related to the sale of Tapad (NOK 2.1 billion) and the sale and partial leaseback of the headquarter office building at Fornebu, Norway (NOK 1.2 billion). Other experses consisted mainly of losses on disposal of network assets and scraping of other PPE in dtac and Digi, as well as workforce reductions (of which NOK 77 million in Telenor Norway). In the fourth quarter 2019, other expenses consisted mainly of which NOK 138 million in dtac, NOK 75 million in Corporate Functions and NOK 73 million in Grameenphone), partly offset by a NOK 235 million gain on the partial disposal of 701Search.

In the year, gains on disposals of PPE and operations consisted mainly of the fourth quarter, together with a gain of NOK 538 million from the sale and leaseback of development properties in Norway, and a NOK 310 million adjustment to the gartial disposal of 701Searchin 2019. Other expenses were mainly related to a provision of NOK 1.2 billion recognised in the decision from ESA, and workforce reductions (of which NOK 308 million in Telenor Norway, NOK 139 million in Gramellione, and NOK 110 million in Telenor Sweden), In 2019, other expenses consisted mainly of which NOK 255 million in Corporate Functions, NOK 208 million in Telenor Norway and NOK 167 million in dtac), partly offset by qains on the partial disposal of 701Search (NOK 235 million) and Digital Money Myanmar (NOK 216 million), as well as a gain of NOK 119 million in Telenor Denmark from a sale and partial leaseback of assets.

Operating profit

Reported operating profit increased by NOK 3.5 billion. EBTDA increased by NOK 8.3 billion to NOK 58.6 billion to NOK 58.6 billion of which NOK 2.5 billion were a result of the consolidation of DNA.

Depreciations increased by NOK 4.5 billion, mainly driven by the consolidation effect from DNA with NOK 1.7 billion and currency effects of NOK 1.4 billion in the year 2020. In addition, fibre investments and accelerated depreciation on copper infrastructure in Norway, as well as higher noncurrent assets in Thailand increased depreciations by NOK 1.0 billion and NOK 0.3 billion, respectively,

Financial items

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Financial income 177 252 675 1 354
Financial expenses (852) (1193) (4 635) (5 031)
Net currency gains (losses) 1679 906 1189 (282)
Net change in fair value of financial instruments (67) (34) (727) 60
Net gains (losses and impairment) of financial assets and liabilities (13) 3) (0) 15
Net financial income (expenses) 923 (73) (3 498) (3 884)
Gross interest expenses related to interest bearing liabilities and lease liabilities (688) (1107) (3 970) (4561)
Net interest expenses (555) (888) (3 470) (3917)

Net financial items in 2020 amounted to negative NOK 3.9 billion compared to negative NOK 3.9 billion last year. Financial income in 2019 includes dividend from VEON of NOK 556 million. Financial expensed to 2019 shows adecrease of NOK 0.4 billion, mainly due to lower interest cost.

Net currency gains were NOK 1.2 billion in 2020, compared to losses of NOK 0.3 billion last year. The currency gains mainly relate to funding activities in EUR earlier this year. The Norwegian Krone has strengthened against USD during second half of 2020, reversing most of the net currency losses related to liabilities denominated in USD in the currencies than USD are to a large extent used for net investment hedges, and related currency gains or losses are classified within other comprehensive income.

Taxes

For the year, the effective tax rate is 26% , mainly due to non-taxable gain in the sale of the headquarter office building at Fornebu, partly offset by the provision based on the second quarter. The effective taxrate for the fourth quarter is 17%, impacted by the mentioned non-taxable gain. The underlying tax rate for the year remained stable around 30%. The year 2021 is estimated to be around 30%.

Cash flow

Net cash inflow from operating activities during 2020 was NOK 44 billion compared to 2019. Adjusted for cash flows from DNA, operating cash flow increased by NOK 7.5 billion compared to 2019 mainly due to improved EBITDA before other taxes paid, dividends received from Allente of NOK 1.2 billion, payment of NOK 1.2 billion. Net cash flow from operating activities in 2020 includes payment of the deposit to BTRC of NOK 2.2 billion, while cash flow includes payments related to the CAT settlement in Thailand of NOK 2,3 billion.

Net cash outflow to investing activities during 2020 was NOK 10.8 billion compared to 2019. Payments of PPE and intancibles were lower by NOK2.8 billion compared to 2019. The decrease in purchases of businesses by NOK 25.6 billion was explained by acquisition of DNA last year. The increase in proceeds from sale of business by NOK 8.4 billion was explained by sale and leaseback transactions related to headguarter and development properties amounting to NOK 2.4 billion partly offset by deconsolidation effect of NOK 0.5 billion of Canal Digital in 2020 and deconsolidation effect of NOK 0.9 billion of Telenor Banka and Wave Money in 2019. Proceeds from other investments decrease was due to disposal of VEON shares in 2019 amounting to NOK 5.2 billion and was partly offset by the receipt of NOK 1.2 billion related to the deferred sale consideration for sale of CEE in 2020.

Net cash outflow to financing activities during 2020 was NOK 27.6 billion. This was primarily payments to Telepor ASA shareholders of NOK 16.4 billion, repayments of licence obligations of NOK 3.6 billion, repayments of NOK 5.4 billion, net receipt of NOK 1.2 billion and NOK 3.2 billion dividends paid to non-controlling interests.

Cash and cash equivalents in continuing operations increased by NOK 20.1 billion as of 31 December.

Financial position

During 2020, total assets increased by NOK 7.5 billion to NOK 256.4 billion.

Net debt increased by NOK 3.5 billion to NOK 110.4 billion compared to the end of last year, while decreased to the end of the third quarter of 2020. Interest-bearing licence obligations increased by NOK 10.4 billion primarily driven by the depreciation of the Norwegian Krone currencies with an impact of approximately NOK 5.5 billion and increase in lease liblities by NOK 3.3 billion of which NOK 2.3 billion was from the sale and lease back of the headquarter office building Cash and cash equivalents increased by NOK 6.7 billion.

Total equity increased by NOK 0.6 billion. The increase was primarily due to positive net income from operations of NOK 21 billion during the year partially offset by dividends to equity holders of Telenor ASA and non-controlling interests of NOK 15.6 billion, share buyback of NOK 4.1 billion, and negative currency translation effects of NOK 0.5 billion.

Transactions with related parties

For detailed information on related party transactions, please refer to Note 33 Related parties in the Group's Annual Report 2019.

Risks and uncertainties

The risks and uncertainties described below are expected to remain for the next three months.

A significant share of Telenor's revenues and profits is derived from operations outside Norway. Currency fluctuations may influence the reported figures in Norwegian Kroner significantly. Political risk, including regulatory conditions, may also influence the results. On 1 February 2021, the military of Myanmar declared a state of emergency, and Telenor is concerned about the situation. Please refer the reporting period.

Telenor ASA seeks to allocate debt on the basis of equity market values in local currencies, predominantly EUR, USD and SEK. Foreign currency debt in Telenor ASA that exceeds the booked equity of investments in the same currency will not be part of an effective net investment hedge relationship. Currency fluctuations related to this part of the debt will be recorded in the income statement.

The regulatory environment in Bangladesh is crameerphone and Telenor. This relates to BTRC and their conducted audit overing the period 1997 until 2014. Please see Note 6 Legal disputes for further details.

From the latter part of March, we have seen impact from the global spread of COVID-19 on our performance. A major risk is the duration of the COVID-19 impact. Furthermore, Telenor is exposed to the related uncertainty regarding macroeconomic development and currency fluctuations. For more information related to COVID-19, see page 2 and Note 9 COVID-19.

For additional explanations regarding risks and uncertainties, please refer to the Group's Annual Report 2019: the Risk Management section in the Board of Directors Report, Note 29 Financial Risk Management and Note 34 Legal Disputes and contingencies. Readers are also referred to the Disclaimer below.

For new developments of legal disputes and contingencies since the publication of the Group's Annual Report for 2019, see Note 6 Legal disputes

Disclaimer

This report contains statements regarding the future in connection with Telenor's growth initiatives, profit figures and objectives. In particular, the section Outlook on statements regarding the Group's expectations. All statements regarding the future are subject to inherent risks and uncertainties, and ead to actual profits and developments deviating substantially from what has been expressed or implied in such statements.

Fornebu. 1 February 2021 The Board of Directors of Telenor ASA

14

Interim condensed financial information

Consolidated income statement

Telenor Group

Fourth quarter Year
NOK in million Note 2020 2019 2020 2019
Revenues 2 30 949 31737 122811 113 666
Total cost of materials and traffic charges (8 265) (8 671) (29768) (27 912)
Salaries and personnel costs (2886) (3 006) (11398) (10803)
Other operating expenses (6286) (6663) (25 125) (24 215)
Other income 3 527 293 4 588 741
Other expenses (553) (508) (2543) (1 200)
EBITDA 16 486 13 182 58 565 50 276
Depreciation and amortisation (7190) (6835) (29 053) (24527)
Impairment losses (3) (63) (11) (47)
Operating profit 9 292 6 283 29 500 25 702
Share of net income from associated companies and joint ventures (55) (588) (361) (849)
Net financial Items 923 (73) (3 498) (3884)
Profit/Loss before Taxes 10 160 5622 25 641 20 968
Income taxes (1691) (1351) (6577) (9 033)
Profit from continuing operations 8 469 4 272 19 064 11 936
Profit (loss) from discontinued operations 3 44 (1562) 1995 (742)
Net income 8 513 2 709 21 059 11 194
Net income attributable to:
Non-controlling interests (Minority interests) 824 935 3718 3421
Equity holders of Telenor ASA 7689 1774 17341 773
Earnings per share in NOK
Basic/diluted from continuing operations 5.46 2.34 10.90 5.91
Basic/diluted from discontinued operations 0.03 (1.10) 1.42 (0.52)
Basic/diluted from total operations 5.49 1.25 12.32 5.40

Consolidated statement of comprehensive income

Telenor Group

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Net income 8 513 2709 21 059 11 194
Translation differences on net investment in foreign operations (4550) (294) 2409 (138)
Amount reclassified from other comprehensive income statement on partial disposal 69 (235) (133) (244)
Net gain (loss) on hedge of net investment 2175 (91) (3 587) ਦਰ
Income taxes (478) 20 789 (13)
Share of other comprehensive income (loss) of associated companies and joint ventures (2) (4)
Amount reclassified from equity to profit and loss on disposal (3) (3)
ltems that may be reclassified subsequently to income statement (2791) (599) (530) (335)
Net gain (loss) on equity investments (63) (98) 32 (26)
Remeasurement of defined benefit pension plans 677 1205 (416) 714
Income taxes (138) (266) 104 (158)
Items that will not be reclassified to income statement 475 841 (280) 530
Other comprehensive income (loss), net of taxes (2315) 242 (810) 194
Total Comprehensive Income 6 198 2 951 20 250 11 388
Total comprehensive income attributable to:
Non-controlling interests 410 868 3612 3670
Equity holders of Telenor ASA 5 788 2083 16638 7717

Consolidated statement of financial position

Telenor Group

NOK in million Note 31 December 2020 31 December 2019
Deferred tax assets 2 841 2 445
Goodwill 28947 27451
Intangible assets 11 222 11 370
Right-of-use assets 62813 59 381
Property, plant and equipment 79367 83179
Associated companies and joint ventures 6417 4 299
Other non-current assets 15829 13916
Total non-current assets 207 437 202040
Prepaid taxes 1239 1334
Inventories 1 313 1485
Trade and other receivables 25 255 25 773
Other current financial assets 576 910
Assets classified as held for sale 3 3 489
Cash and cash equivalents 20 577 13 867
Total current assets 48 961 46858
Total assets 256 398 248 899
Equity attributable to equity holders of Telenor ASA 38324 38 054
Non-controlling interests 5 594 5 286
Total equity 43 918 43 339
Non-current lease liabilities 35 584 32 002
Non-current interest-bearing liabilities 4 98 627 83987
Non-current non-interest-bearing liabilities 1335 1 549
Deferred tax liabilities 4 831 4902
Pension obligations 2747 2 386
Provisions and obligations 8 820 7701
Total non-current liabilities 151944 132527
Current lease liabilities 9 298 g 295
Current interest-bearing liabilities 4 7 296 14761
Trade and other payables 33891 35 691
Current tax payables 3988 4 863
Current non-interest-bearing liabilities 1 871 227
Provisions and obligations 1123 1219
Liabilities classified as held for sale 3 3070 4 976
Total current liabilities 60 536 73 032
Total equity and liabilities 256 398 248 899

Consolidated statement of cash flows

Telenor Group

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Profit before taxes from total operations11 10 204 4 151 27639 20 318
Income taxes paid (2 281) (4 299) (1395) (10 512)
Net (gains) losses from disposals, impairments and change in fair value of financial assets and
liabilities (2990) (152) (4828) (471)
Depreciation, amortisation and impairment losses 7192 6 908 29 063 24 625
Loss (profit) from associated companies and joint ventures 55 288 361 849
Dividends received from associated companies 1250 1 250 63
Currency (gains) losses not related to operating activities (2140) (1192) (919) (226)
Changes in working capital and other 232 gg2 (1135) (425)
Net cash flow from operating activities 11522 6 996 44 036 34 222
Purchases of property, plant and equipment (PPE) and intangible assets (2 083) (4641) (19216) (21 986)
Purchases of subsidiaries, associated companies and joint ventures, net of cash acquired (65) (11 486) (340) (25 957)
Proceeds from disposal of PPE, intangible assets, associated companies and businesses, net of cash
disposed 7 285 (78) 7 705 (688)
Proceeds from sale and purchases of other investments 84 3 202 1070 5 106
Net cash flow from investing activities 2 221 (13 008) (10 781) (43526)
Proceeds from and repayments of borrowings 183 (1968) 1 175 32 261
Payments of lease liabilities related to spectrum licences (2770) (237) (3634) (1080)
Payments of lease liabilities related to other lease contracts (1508) (1 238) (5 395) (4 282)
Net payments of supply chain financing 82 104 (89) (5)
Purchase of treasury shares (3) (853) (4161) (6114)
Dividends paid to and purchases of shares from non-controlling interests (338) (1357) (3 202) (4327)
Dividends paid to equity holders of Telenor ASA (6017) (5706) (12277) (12 121)
Net cash flow from financing activities (10371) (11 255) (5) 283) 4 332
Effects of exchange rate changes on cash and cash equivalents (252) 94 420 641
Net change in cash and cash equivalents 3 119 (17 173) 6 091 (4 330)
Cash and cash equivalents at the beginning of the period 16970 31171 13 997 18 328
Cash and cash equivalents at the end of the period 2/ 20 088 13 997 20 088 13 997
Of which cash and cash equivalents in assets held for sale at the end of the period 735 735
Cash and cash equivalents in continuing operations at the end of the period 20 088 13 262 20 088 13 262
1) Profit before taxes from total operations consists of: 10160 5 622 25 641
Profit before taxes from continuing operations 44 1998 20 968
Profit before taxes from discontinued operations
Profit hefore taxes from total onerations
10.204 (1472)
4151
27639 (651)
20 318

2) As of 31 December 2020, restricted cash was NOK 184 million, while as of 31 December 2019, restricted cash was NOK 724 million.

Cash flow from discontinued operations

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Net cash flow from operating activities (5) 151 139 1006
Net cash flow from investing activities (39) (20) (531) (779)
Net cash flow from financing activities - (4)

The cash flow ascribed to discontinued operations are only cash flows from external transactions. Hence, the cash flows presented for discontinued operations do not reflect these operations as if they were standalone entities.

Consolidated statement of changes in equity

Telenor Group

NOK in million Total paid in
capital
Other
reserves
Retained
earnings
Cumulative
translation
differences
Total Non-
controlling
interests
Total equity
Equity as of 1 January 2019 8818 (15 630) 58 425 (2168) 49 446 5 009 54 455
Net income for the period 773 773 3421 11194
Other comprehensive income for the period 522 (578) (56) 250 194
Total comprehensive income for the period 522 773 (578) 777 3 670 11 388
Disposal of VEON shares 3 586 (3 586)
Acquisition of subsidiaries with non-controlling interests 651 65
Disposal of subsidiaries with non-controlling interests (52) (52)
Transactions with non-controlling interests (476) (506) (982) (653) (1635)
Dividends (12 125) (12125) (3 33a) (15 464)
Share buy back (213) (5 738) (5 951) (5 951)
Sale of shares, share issue, and share options to employees (56) (56) (56)
Equity as of 31 December 2019 8 605 (17 792) 49 982 (2746) 38 051 5 286 43 339
Net income for the period 17341 17 341 3718 21059
Other comprehensive income for the period (268) (435) (703) (106) (810)
Total comprehensive income for the period (268) 17341 (435) 16 638 3612 20 250
Disposal of equity investments at fair value through other comprehensive income (4) 4
Equity adjustments in associated companies 2 2 2
Dividends (12277) (12 277) (3304) (15 581)
Share buy back (139) (3974) (4 113) (4 113)
Sale of shares, share issue, and share options to employees 21 21 21
Equity as of 31 December 2020 8 466 (22 014) 55 049 (3181) 38 324 5 594 43 918

Notes to the interim consolidated financial statements

Note 1 - General accounting principles

Telenor (the Group) consists of Telenor ASA (the Company) and its subsidiaries. Telenor ASA is a limited liability company, incorporated in Norway. The condensed consolidated interim financial statements consist of the Group and the Group's interests in associated companies and joint arrangements. As a result of rounding differences, numbers or percentages may not add up to the total.

These interim condensed consolidated financial statements for the year ended 31 December 2020, have been prepared in accordance with IAS 34 Interim Financial Reporting. The interim condensed consolidated financial statements do not include all the information and disclosures required in the annual financial statements and should be read in conjunction with the Group's annual financial statements for 2019 (Annual Report 2019). Key developments in risks and uncertainties, including COVID-19, are described in the section Risks and uncertainties on page 14.

The accounting policies applied in the preparation of the interim consolidated financial statements are consistent with those followed in the preparation of the Group's annual financial statements for the year ended 31 December 2019. For information about standards, amendments to standards and interpretations effective from 1 January 2020, please refer to note 1 in the Group's Annual Report 2019. None of the standards, amendments or interpretations effective from 1 January 2020 has a significant impact on the Group's consolidated interim financial statements.

On 28 May 2020, the IASB published an amendment to IFRS 16 that provides an optional practical expedient for lessees from assessing whether a rent concession related to COVID-19 is a lease modification. Lessees can elect to account for such rent concessions in the same way as they would if they were not lease modifications. In many cases, this will result in accounting for the concession as variable lease payments in the period(s) in which the event or condition that triggers the reduced payment occurs. A lessee may apply the amendment for annual reporting periods beginning on or after 1 June 2020. Earlier application is permitted. EU approved the amendment on 12 October 2020. The Group has chosen to adopt the amendment with effect from 1 January 2020, using the option for early application. The amendment has not had a significant impact on the Group's consolidated financial statements.

Note 2 - Disaggregation of revenue

In the following table, revenue is disaggregated by mo the reportable segments as shown in note 10. For further information on the categories, please refer to note 6 in the Group's Annual Report 2019.

Fourth quarter 2020

DNA - dtac - Digi Grameen-
phone
Other
NOK in million Norway Sweden Denmark Finland Thailand Malaysia Bangladesh Pakistan Myanmar units Eliminations Group
Type of good/ services
Mobile operation 4 016 2304 1 274 2024 5 193 3 383 3 651 1398 1630 (273) 24 598
Services 3 346 1706 909 1544 4 409 2966 3647 1379 1630 (270) 21 265
Goods 670 598 365 480 784 417 4 19 (3) 3334
Fixed operation 2 458 966 129 575 16 412 (159) 4 397
Services 2415 966 129 575 16 412 (121) 4393
Goods 43 (39) র্ব
Other 176 968 (455) 689
Services 176 968 (455) 689
Goods
Sum type of good/ services 6 651 3 270 1 403 2599 5 193 3 383 3 651 1 398 1646 1380 (888) 29 684
Type of mobile subscription
Contract 2875 1 516 821 1400 2822 1310 147 43 17 (14) 10 939
Prepaid 43 45 57 1425 1604 3 489 1336 1 607 (112) 9 495
Otherl) 428 145 87 86 161 52 10 5 (145) 831
Sum services in Mobile operation 3346 1 706 909 1544 4 409 2966 3647 1 379 1630 (270) 21 265
Timing of revenue recognition
Over time 5937 2672 1038 2119 4 409 2966 3647 1379 1646 1379 (846) 26346
At a point in time 713 598 365 480 784 417 4 19 (42) 3 338
Total revenue from contract with
customers 6 651 3 270 1 403 2 599 5 193 3 383 3 651 1398 1646 1379 (887) 29 684
Other revenues2) 112 57 1 8 851 46 43 64 369 (292) 1 265
Total revenue 6 762 3 327 1 410 2 608 6 044 3 429 3 693 1 461 1647 1748 (1179) 30 949
Segment revenue as presented in
note 10
6 762 3 327 1 410 2 608 6 044 3 429 3 693 1 461 1647 1748 (1 179) 30 949

Year 2020

Grameen-
NOK in million Norway Sweden Denmark DNA -
Finland
dtac -
Thailand
Digi
Malaysia
phone
Bangladesh
Pakistan Myanmar Other
units
Eliminations Group
Type of good/ services
Mobile operation 15 503 8 718 4777 7722 20 681 13 579 15 309 5 729 7 012 (1186) 97843
Services 13263 6830 3 591 6123 18 612 12143 15 295 5684 7012 (1175) 87378
Goods 2240 1887 1185 1599 2070 1437 13 45 (11) 10 465
Fixed operation 9679 3697 505 2241 - 51 1 845 (621) 17 397
Services 9274 3675 505 2241 51 1845 (529) 17 06
Goods 405 22 (92) 336
Other 712 - - 4 295 (1975) 3 032
Services 712 4 290 (1975) 3027
Goods 5 5
Sum type of good/ services 25 894 12 415 5 281 9 963 20 681 13 579 15 309 5 729 7 063 6139 (3 781) 118 272
Type of mobile subscription
Contract 11 452 6 052 3 250 5579 11908 5 454 647 179 66 (55) 44 533
Prepaid 154 171 220 6 039 6452 14 604 5440 6921 (439) 39562
Otherl) 1658 607 341 324 665 236 45 65 25 (681) 3284
Sum services in Mobile operation 13 263 6 830 3 591 6 123 18 612 12 143 15 295 5684 7 012 (1175) 87378
Timing of revenue recognition
Overtime 23249 10 506 4 096 8 363 18 612 12143 15 295 5684 7063 6135 (3679) 107 467
At a point in time 2645 1910 1185 1599 2070 1437 13 45 5 (102) 10806
Total revenue from contract with
customers 25 894 12415 5 281 9 963 20 681 13 579 15 309 5729 7 063 6 139 (3 781) 118 272
Other revenues2) 414 203 27 35 3022 187 174 15 6 1779 (1460) 4 537
Total revenue 26 307 12 618 5 308 9 998 23 704 13 766 15 483 5 880 7 069 7919 (5 240) 122 811
Segment revenue as presented in
note 10 26 307 12 618 5 308 9 998 23 704 13 766 15 483 5 880 7 069 7919 (5 240) 122 811

1) Other includes revenues from other mobile services, refer to definitions on page 25.

2) Other revenues include mainly lease revenue.

Fourth quarter 2019

Grameen-
NOK in million Norway3) Sweden Denmark DNA -
Finland
dtac -
Thailand
Digi
Malaysia4)
phone
Bangladesh
Pakistan Myanmar Other
units3)
Eliminations Group
Type of good/ services
Mobile operation 3974 2292 1245 1835 5 789 3609 3846 1 429 1655 (245) 25 429
Services 3 258 1738 849 1393 4994 3141 3843 1412 1655 (244) 22040
Goods 715 554 396 442 794 468 4 16 3 389
Fixed operation 2 590 885 119 563 - 8 522 (206) 4 481
Services 2 388 871 119 563 8 522 (173) 4 298
Goods 202 14 (33) 183
Other 186 - - 1 280 (659) 808
Services 186 1278 (659) 806
Goods 2 2
Sum type of good/ services 6 749 3 178 1 364 2 398 5 789 3609 3846 1 429 1663 1802 (1109) 30 717
Type of mobile subscription
Contract 2859 1543 779 1266 3066 1406 170 50 12 (18) 11135
Prepaid 38 40 53 1765 1659 3662 1363 1627 (93) 10113
Otherl) 360 155 70 75 162 76 12 16 (133) 792
Sum services in Mobile operation 3 258 1 738 849 1393 4994 3141 3843 1 412 1 655 (244) 22 040
Timing of revenue recognition
Over time 5832 2609 968 1956 4 994 3141 3843 1412 1663 1800 (1076) 27143
At a point in time 917 569 396 442 794 468 4 16 2 (33) 3574
Total revenue from contract with
customers
6749 3 178 1 364 2398 5 789 3609 3846 1 429 1663 1802 (1109) 30 717
Other revenues2) 144 48 1 9 641 54 41 51 93 (69) 1020
Total revenue 6 893 3 226 1371 2 406 6 429 3663 3887 1 480 1664 1896 (1 178) 31 737
Segment revenue as presented in
note 10 6 893 3 226 1371 2 406 6 429 3663 3887 1 480 1664 1896 (1178) 31737

Year 2019

Grameen-
NOK in million Norway3 Sweden Denmark DNA -
Finland
dtac -
Thailand
Digi
Malaysia41
phone
Bangladesh
Pakistan Myanmar Other
units3)
Eliminations Group
Type of good/ services
Mobile operation 15 176 8 562 4 470 2 611 20 839 13 191 14820 6 162 5 797 (891) 90 736
Services 12999 6850 3 358 2004 18439 11984 14 802 6 052 5796 (890) 81394
Goods 2176 1712 112 608 2400 1207 18 109 (1) 9 342
Fixed operation 9 935 3 452 485 811 24 2321 (766) 16 261
Services 9 350 3 400 485 811 24 2321 (672) 15 719
Goods 585 51 (94) 542
Other 734 5 186 (2748) 3 172
Services 734 5 174 (2748) 3160
Goods 12 12
Sum type of good/ services 25 844 12 013 4 955 3 422 20 839 13 191 14820 6 162 5 821 7507 (4 405) 110 169
Type of mobile subscription
Contract 11452 6 098 3 063 1823 11197 5 249 628 19 43 (78) 39667
Prepaid 164 153 74 6702 6 433 14 116 5 795 5 703 (323) 38816
Otherl) 1384 598 295 107 539 302 58 6/ 50 (489) 2911
Sum services in Mobile operation 12 999 6 850 3 358 2004 18 439 11984 14802 6 052 5 796 (890) 81 394
Timing of revenue recognition
Over time 23 083 10250 3843 2815 18439 11984 14 802 6 052 5821 7 495 (4 310) 100 273
At a point in time 276 1764 112 608 2 400 1207 18 109 12 (95) 9896
Total revenue from contract with
customers 25 844 12 013 4 955 3 422 20 839 13 191 14820 6 162 5821 7 506 (4 405) 110 169
Other revenues2) 548 182 25 12 2 209 184 160 11 4 407 (305) 3496
Total revenue 26392 12195 4 980 3 434 23 048 13 375 14 980 6 232 5 825 7 914 (4709) 113 666
Segment revenue as presented in
note 10
26 392 12195 4 980 3 434 23 048 13 375 14 980 6 232 5825 7914 (4709) 113 666

1) Other includes revenues from other mobile services, refer to definitions on page 25.

2) Other revenues include mainly lease revenue.

3) Figures for 2019 have been restated, see note 10 for more information.

40 During the fourth quarter 2020 Digi reclassified revear the categories Contract and Prepaid, with no effect on the been restated accordingly.

Note 3 – Discontinued operations and assets held for sale

As announced on 22 October 2019, the Group entered into an arrangement with Nordic Entertainment Group ("NENT") to combine their satellite-based entertainment businesses in a joint venture to extract synergies and deliver enhanced customer experience. With effect from the fourth quarter 2019, the Group's Canal Digital operations were classified as asset held for sale and discontinued operations in the Group's financial reporting. The comparative numbers for the income statement for the first three quarters of 2019 were represented. The arrangement was approved by the European Commission on 30 April 2020 and the transaction was closed on 5 May 2020. Accordingly, the Group disposed of Canal Digital as a subsidiary and recognized its 50% share of the joint venture ("Allente") at fair value of NOK 3.1 billion with a gain of NOK 1.7 billion recognised during the second quarter of 2020.

During 2019, Telenor Banka in Serbia which was one of the two main contributors to the Financial Services segment, remained classified as asset held for sale and discontinued operations until it was disposed of on 20 February 2019.

The results of all disposal groups are presented as discontinued operations until disposal:

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Revenue 4 1042 1 296 4 201
EBITDA 2 (1472) 317 (645)
EBIT 2 (1482) 317 (697)
Profit (loss) before tax 90 (1 411) 378 (623)
Income taxes (91) (2) (91)
Profit (loss) after tax 90 (1 501) 375 (714)
Gain (loss) on disposal (46) (60) 1620 (28)
Profit (loss) from discontinued
operations 44 (1 561) 1995 (742)

During 2020 Canal digital contributed with profit of NOK 240 million until its disposal as subsidiary (2019: NOK 1.0 billion).

During 2019, a provision of NOK 1.7 billion was recgonised after a ruling by the Supreme Court of India with regard to Adjusted Gross Revenue as basis for licence fee and spectrum usage charge.

The major classes of assets and liabilities of the disposal groups representing primarily Canal Digital and India classified as held for sale as of 31 December 2020 and 31 December 2019:

31 December 31 December
NOK in million 2020 2019
Assets
Property, plant and equipment 10
Goodwill 1597
Intangible assets 183
Other non-current assets 338
Inventory 103
Trade and other receivables 525
Cash and cash equivalents 735
Total assets classified as held for sale 3 489
Liabilities
Non-current liabilities 86
Current liabilities 3070 4890
Total liahilities held for sale 3070 4976

Liabilities held for sale includes provision of NOK 3.0 billion (NOK 3.4 billion as of 31 December 2019) representing the exposure to claims from the Indian Department of Telecommunications (DoT) related to the period the Group owned the business in India. A guarantee to Bharti Airtel was recognised at fair value as of closing date of the transaction with Bharti Airtel. Subsequent changes to the estimate are recognised on the discontinued operations line in the income statement.

Note 4 – Interest-bearing liabilities

Fair value of interest-bearing liabilities recognised at amortised cost:

31 December 2020
NOK in million Carrying amount Fair value
Interest-bearing liabilities1) (105 923) (111882)
of which fair value level 1 (102 223)
of which fair value level 2 (9659)
31 December 2019
NOK in million Carrying amount Fair value

(98748)

1) Excluding lease liabilities.

Interest-bearing liabilities13

of which fair value level 1

of which fair value level 2

Note 5 - Fair value of financial instruments

Financial derivatives are recognised at fair value based on observable market data (level 2). See note 30 in the Annual Report 2019 for valuation methodologies. The financial derivatives are classified in the consolidated statement of financial position as disclosed in the table:

31 December 31 December
NOK in million 2020 2019
Other non-current assets 3194 1984
Other current financial assets 181 368
Non-current non-interest-bearing financial
liabilities (1174) (1398)
Non-current interest-bearing financial liabilities (108)
Current non-interest-bearing liabilities (506) (787)
Total 1695 59

Note 6 - Legal disputes

Grameenphone

Bangladesh Telecommunication Regulatory Commission (BTRC) has over several years conducted an information system audit of Grameenphone for the period 1997 to 2014. On 2 April 2019, Grameenphone received a demand notice from BTRC for payment of NOK 8.5 billion to BTRC (NOK 2.3 billion in principal and NOK 6.2 billion in interest), including some matters pending in ongoing formal resolution processes (sub-judice). These claims are unjustified from Telenor's and Grameenphone's position. In addition, BTRC has unauthorized and erroneously claimed NOK 4.1 billion, which mainly is related to an already resolved matter and other sub-judice matters with the National Board of Revenue (NBR). The total demand amounts to NOK 12.6 billion (the Demand). The need for provision has been assessed based on legal merits and is consistent with prior periods.

On 20 and 24 February 2020, the Appellate Division of Supreme Court (AD) ordered Grameenphone to make payment of a total deposit of NOK 2.2 billion to BTRC in two equal installments within 24 February 2020 and 31 May 2020. Both installments were paid before the due dates. Further, AD also directed BTRC to allow Grameenphone to carry on its business without any hindrance and fixed the matter on 31 May 2020 for passing further order. Due to the COVID-19 situation in Bangladesh, the meeting was postponed, and no new date has been set. BTRC has lifted the operational restrictions on the import of network equipment etc.

The original Title suit, where the court is supposed to assess the merits of the Demand, is pending at the District Court. BTRC and its Auditor appeared in the suit earlier, but they have not yet submitted their reply.

India

Telenor's previous operations in India are subject to a number of disputes with the Indian Department of Telecommunications (DoT), which remain to be concluded. One of these disputes is related to the basis for calculation of licence fees and spectrum usage charges for the entire duration of Telenor's operations in India. This is a principal matter common to all industry participants. During 2019 and 2020, DoT has issued demand notices in the mentioned matter to approximately NOK 3.6 billion, including penalty and interest, against Telenor's Indian subsidiaries. In a ruling in the fourth quarter of 2019, and subsequent court orders, the Supreme Court of India has upheld DoT's view on the determination of licence fees and spectrum usage charges. Despite the Supreme Court's final ruling in this matter, there are still computational and other elements that remain unclarified.

Telenor Norway

Following an investigation that started in 2012, the EFTA Surveillance Authority (ESA) issued a decision against Telenor Norway and Telenor ASA on 29 June 2020 with a fine of NOK 1.2 billion (EUR 112 million) for abuse of dominant position. The investigation has covered a number of issues, but the final decision only concerns the alleged insufficient margins between Telenor's wholesale prices and prices for mobile broadband to residential customers when sold on a stand-alone basis between 2008 and 2012. The case rests on a number of other legal, economic and factual considerations as well, on which ESA and Telenor have different opinions. In conjunction with an appeal to the EFTA court, Telenor was obliged to either pay the current fine or submit a bank quarantee for the amount. Telenor appealed the decision to the EFTA Court on 28 August 2020 and simultaneously paid the fine amount.

Note 7 - Equity information

Dividend

(102702)

(91441)

(11261)

On 11 May 2020, the Annual General Meeting approved a dividend of NOK 8.70 to be paid out in two tranches of NOK 4.40 and NOK 4.30 in May and October 2020 respectively. The first tranche of NOK 4.40 was paid out on 25 May 2020, with ex-dividend date of 12 May 2020. The second tranche of NOK 4.30 was paid out on 21 October 2020, with ex-dividend date of 8 October 2020.

Reduction of share capital

On 3 July 2020, Telenor ASA reduced the share capital with a total of NOK 257,999,994 in accordance with the resolution of the Annual General Meeting 11 May 2020. This was done by cancelling 19,794,961 own shares that were repurchased in the open market under the 2019-2020 share buyback programme, and by redeeming 23,205,038 shares held by the Kingdom of Norway through the Ministry of Trade, Industry and Fisheries by paying an amount of NOK 4,112,795,000. The share capital after the capital reduction is NOK 8,396,748,198 divided into 1,399,458,033 shares, each with a par value of NOK 6.00.

Note 8 - Events after the reporting period

Myanmar

On 1 February 2021. the military of Myanmar declared a state of emergency. Telenor is concerned about the situation, and our main priority is to ensure the safety and security of Telenor Myanmar's employees. Parts of the mobile network was affected. The situation remains unclear, and Telenor is closely monitoring the development.

Dividend for 2020

Based on the performance during the year, the Board of Directors propose an ordinary dividend of NOK 9.00 per share for 2020, to be declared by the Annual General Meeting (AGM) on 27 May 2021. The proposed dividend shall be split into two tranches of NOK 5.00 and NOK 4.00 per share, to be paid in May and October 2021 respectively, and represents a 3% increase per share compared to 2019.

Grameenphone - Bangladesh

On 27 January 2021, the Board of Directors of Grameenphone Ltd. proposed final dividend for 2020 of BDT 14.5 per share, which corresponds to approximately NOK 2.0 billion total dividend and approximately NOK 1.1 billion for Telenor's ownership share.

Digi - Malaysia

On 27 January 2021, the Board of Directors of Digi declared the final dividend for 2020 of MYR 0.036 per share, which corresponds to approximately NOK 0.6 billion total dividend and approximately NOK 0.3 billion for Telenor's ownership share.

dtar - Thailand

On 29 January 2021, the Board of Directors of dtac declared annual dividend for 2020 of THB 2.12 per share, which correspond to approximately NOK 1.4 billion total dividend and approximately NOK 0.9 billion for Telenor's ownership share.

Note 9 - COVID-19

24

The spread of cross-border diseases such as COVID-19 may have an operational effect on Telenor Group due to, among other things, mobility restrictions and lockdown measures, change in consumption, usage patterns, potential disruptions in the supply chain of hardware and handsets, maintenance of infrastructure and access to resources as well as impact on employees. From the latter part of March and through fourth quarter, we have seen impact from the global spread of COVID-19 on our performance, as mobility restrictions and lockdown measures were implemented in all countries Telenor operates in. Furthermore, Telenor is exposed to the related uncertainty regarding the macroeconomic development and currency fluctuations. A major risk is the duration of the COVID-19 impact. For comments on the impact on Telenor's business and financial results, please refer to page 2.

In light of the effects on financial results and outlook, Telenor has assessed whether there are indicators of impairment of cash-generating units (CGUs) with or without goodwill and associated companies in accordance with IAS 36 Impairment of Assets. The Group has not recognised any impairments of CGUs with or without goodwill or associated companies during 2020. The need for additional provisions for expected credit losses related to trade receivables and contract assets has also been assessed. The level of provisions remains fairly stable.

Local authorities have implemented economic relief measures in all of Telenor's markets, however the impact on Telenor has not been material.

Note 10 – Segment information and reconciliation of EBITDA before other income and other expenses

In the first quarter 2020, Norkring was demerged into two businesses, of which one was merged with Telenor Norway, while the other became part of the infrastructure company Telenor Infra. The segment information for 2019 has been restated to reflect this.

The segment information is reported in accordance with the reporting to Group Executive Management (chief operating decision makers) and is consistent with financial information used for assessing performance and allocating resources.

Fourth quarter 2020

EBITDA before other income and other
Total revenues of which internal expenses Investments2)
NOK in million 2020 2019 Growth 2020 2019 2020 Margin 2019 Margin 2020 2019
Norway3) 6762 6893 -1.9 % 213 132 3187 47.1 % 3158 45.8 % 1260 903
Sweden 3327 3226 3.1% 9 22 1178 35.4% 1 201 37.2% 506 391
Denmark 1410 1371 2.8% 23 24 337 23.9 % 289 21.1 % 182 164
DNA – Finland 2608 2 406 8.4% 11 890 34.1 % 723 30.0 % 803 710
dtac - Thailand 6 044 6429 -6.0 % (g) 5 1951 32.3 % 2 218 34.5 % 6 124 1146
Digi - Malaysia 3 429 3663 -6.4 % 13 16 1694 49.4 % 1784 48.7 % 600 451
Grameenphone - Bangladesh 3 693 3887 -5.0 % 20 2341 63.4 % 2 464 63.4 % 479 816
Pakistan 1 461 1 480 -1.2 % 73 60 770 52.7 % 712 48.1 % 142 286
Myanmar 1647 1664 -1.0 % 20 37 919 55.8 % 854 51.3 % 191 185
Other units3) 1748 1896 -7.8 % 796 873 232 13.3 % 195 10.3 % 193 501
Eliminations (1 179) (1178) 0.1 % (1169) (1178) 14 -1.2 % (201) 17.1 %
Group 30949 31737 -2.5 % 13 512 43.7 % 13 397 42.2% 10 480 6 553

Year 2020

EBITDA before other income and other
Total revenues
of which internal
expenses) Investments21
NOK in million 2020 2019 Growth 2020 2019 2020 Margin 2019 Margin 2020 2019
Norway3) 26307 26392 -0.3 % 798 448 12 787 48.6 % 12 612 47.8 % 5 308 5 854
Sweden 12618 12195 3.5 % 57 66 4832 38.3 % 4667 38.3 % 1435 1310
Denmark 5308 4980 6.6% 91 109 1360 25.6 % 1257 25.3 % 520 472
DNA – Finland 9 998 3 434 191.1% 21 3 553 35.5 % 1030 30.0 % 1903 854
dtac - Thailand 23704 23 048 2.8 % 42 54 9076 38.3 % 8647 37.5 % 7717 3 683
Digi - Malaysia 13766 13 375 2.9 % 47 41 6938 50.4 % 7025 52.5 % 1605 1599
Grameenphone - Bangladesh 15 483 14 980 3.4 % 71 9776 63.1 % 9 218 61.5 % 1165 1825
Pakistan 5880 6232 -5.7 % 282 203 3167 53.9 % 3168 50.8 % 889 1446
Myanmar 7 069 5 825 21.4 % 98 135 4 055 57.4 % 3116 53.5 % 540 625
Other units3) 7919 7914 0.1 % 3783 3656 1724 21.8 % 877 11.1 % 724 28 214
Eliminations (5 240) (4709) 11.3 % (5290) (4709) (748) 14.3 % (883) 18.7 %
Group 122 811 113 666 8.0 % 56 520 46.0 % 50 735 44.6 % 21 807 45 882

1) The segment profit is EBITDA before other income and other expenses.

2) Investments consist of capex and investments in businesses.

3) Financial figures for 2019 have been restated.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Profit before taxes 2 272 6 206 2 272 6 206
Share of net income from associate companies and joint ventures (109) (87) (109) (87)
Net financial items (4256) (230) (4256) (230)
Operating profit 6 636 6 523 6 636 6 523
Depreciation and amortisation (7 152) (5 634) (7152) (5 634)
Impairment losses (8) (19) (8) (19)
FRITDA 13 796 12 175 13 796 12 175
Other income 76 218 76 218
Other expenses (386) (220) (386) (220)
EBITDA before other income and other expenses 14 106 12 177 14 106 12 177

Definitions

Alternative Performance Measures

Telenor Group's financial information is prepared in ancial Reporting standards (FRS), In addition it is management s intent to provide alternative performance mat are regularly reviewed by management to enhance the understanding of Telenor's performance, but not instead of, the financial statements prepared in accordance performance measures presented may be determined or calculated differently by other companies.

Organic revenue growth

Organic revenue is defined as revenue adjusted for the effects of acquisition and currency effects. We believe that the measure provides useful and necessary information to investors and other stakeholders for the following reasons:

  • it provides additional information on underlying growth of the effect of certain factors unrelated to its operating performance; it is used for internal performance analysis; and
  • it facilitates comparability of underlying growth with other companies (although the term "organic" is not a delined term under IFRS and may not, therefore, be comparable with similarly titled measures reported by other companies).

Reconciliation

Change fourth quarter Change fourth quarter
NOK in million 2020 Change YoY 2019 Change YoY Change YTD 2020 Change YTD
Totalrevenue growth (788) -2.5 % 4 738 17.5 % 9 145 8.0 %
Impact using exchange rates for 2020 and 2019 (612) (1659) (5 957)
M&A 143 (2291) (5 917)
Organic revenue growth (1 257) -3.9 % 788 2.8 % (2730) -2.3 %

Organic subscription and traffic revenue growth

Subscription and traffic revenues consist of revenues from mobile subscription and traffic, fixed telephony, fixed hternet in and fixed data services. Organic subscription and traffic revenues are defined and traffic revenues adjusted for the effects of acquisition and disposal of operations and currency effects. We believe that the mesure provides useful and necessary information to the following reasons:

  • it refers to the core revenue streams of the business making up more than 75% of total revenues and almost the entire group;
  • it provides additional information on underlying growth of the business within these core revenue streams, without the effect of certain factors unrelated to its operating performance;
  • it is used for internal performance analysis; and
  • it facilitates comparability of under companies (although neither "subscription and traffic revenues" nor the term "organic" are defined terms under IFRS and may not, therefore, be comparable with similarly titled measures reported by other companies),

Reconciliation

Change fourth quarter Change fourth quarter
NOK in million 2020 Change YoY 2019 Change YoY Change YTD 2020 Change YoY
Subscription and traffic revenue growth (447) -1.9 % 3320 16.6 % 7 486 8.7 %
Impact using exchange rates for 2020 and 2019 (377) (1335) (4 674)
M&A (1615) (4 547)
Organic subscription and traffic revenue growth (824) -3.4 % 370 1.8 % (1735) -1.9 %

Subscription and traffic revenues

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Mobile subscription and traffic 19 488 20 133 80 126 74 304
Fixed telephony 294 351 1 255 1339
Fixed Internet/TV 2955 2718 11 355 9 672
Fixed data services 179 160 704 638
Subscription and traffic revenues 22 916 23 363 93 439 85 954
Other revenues 8 033 8374 29 371 27712
Total revenues 30 949 31 737 122 811 113 666

Gross profit

Gross orgit is a key financial parameter for Telence between total revear and costs of materials and traffic charges. Gross profit reflects the profitability contribution of Telenue growth in its markets and therefore describes Telenor's potential for sustainable value creation, making gross profit a key financial parameter to follow. It is also used for internal performance analysis.

Reconciliation

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Total revenues 30 949 31737 122 811 113 666
Costs of materials and traffic charges (8 265) (8671) (29768) (27912)
Gross profit 22684 23 067 93 043 85 754
Gross profit FX adjusted 22948 23 688 93 043 90 149
Gross profit FX adjusted excl. DNA 21 068 21 887 85 651 87546
Change (818) (1895)
Change (%) -3.7 % -2.2 %

Operating expenses (opex)

Operating expenses (opex) is a key financial parameter for Telenor and consists of salaries and other operating expenses. Telenor's continuous effort to improve efficiency makes opex a key financial parameter to follow. It is also used for internal performance analysis.

Reconciliation

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Salaries and personnel cost (2886) (3 006) (11398) (10803)
Other operating expenses (6 286) (6663) (25 125) (24215)
Operating expenses (9 172) (9 669) (36 523) (35 019)
Operating expenses FX adjusted (9 259) (9948) (36 523) (36 786)
Operating expenses FX adjusted excl. DNA (8 266) (8 931) (32684) (35 305)
Change 664 2621
Change (%) 7.4% 7.4%

Positive change indicates opex reduction

EBITDA before other income and other expenses and EBITDA margin

Earnings before interest, tax, depreciation (EBITDA) is a key financial parameter for Telenor. EBITDA before other income and other expenses is defined as EBITDA less gains and losses on disposals of property, plant and equipment (PPE) and operations, mercus contracts and one-time pension costs, and is reconciled. EBTDA margin is defined as EBTDA before other income and expenses divided by total segment revenues. This mestors and other stakeholders in evaluating operating profitability on a more variable cost basis as they exclude deprecation expenses related primarily to capital expenses and acquisitions that occurred in the past and non-recurring items, as well as evaluating operating performance in relation to Telenor's competison between segments and other operators.

EBITDA margin

Fourth quarter Year
NOK in million 2020 2019/ 2020 2019
Total revenues 30 949 31737 122 811 113 666
EBITDA before other items 13 512 13397 56520 50 735
EBITDA marqin 43.7% 42.2 % - 46.0 % / 44.6 %

Organic EBITDA growth

Organic EBTTDA growth is defined as EBTDA (before other experses) adjusted for the effects of acquisition and disossal of operations and currency effects. We believe that the measure provides useful and necessary information to investors, and other stakeholders for the following reasons:

it provides additional information on underlying growth of the effect of certain factors unrelated to its operating performance;

it is used for internal performance analysis.

Change fourth quarter Change fourth quarter
NOK in million 2020 Change YoY 2019 Change YoY Change YTD 2020 Change YoY
EBITDA growth 115 0.9 % 1752 17.3 % 5784 11.4 %
Impact using exchange rates for 2020 and 2019 (174) (597) (2 657)
M&A 27 (674) (2199)
Organic EBITDA growth (33) -0.2 % 481 4.6 % 929 1.7%

Capital expenses

Capital expenses (capex) are derived from the balance sheet and consist of investments in tangible assets, excluding business combinations and asset retirement obligations. Capex is a measure of investments in the relevant period and is useful to investors and other stakeholders in evaluating the operations. Capex and capex/evenues is deemed to better gauge the actual investments committed in the period than the purchases of property, plant and equipment (PPE) and intangible assets in the cash flow statement.

Capex excluding licences and spectrum is relevant to users to measure the level of underlying investments. Historically, licence and spectrum investments have varied significantly between reporting periods.

Reconciliation

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Purchases of PPE and intangible assets 5 083 4 645 19 216 21986
Working capital movement in respect of capital expenses 1072 1136 (2241) (4341)
Deferred licence obligations 4234 413 4466 476
ા કડડા
Discontinued operations (46)
Capex 10 389 6 194 21 440 18 075
Licence and spectrum acquisition (4 601) (620) (5 089) (660)
Capex excl. licence and spectrum 5 787 5574 16 351 17 415
Total revenues 30 949 31737 122 811 113666
Capex excl. licence and spectrum/Revenues (%) 18.7 % 17.6 % 13.3 % 15.3 %
Total Capex/Revenues (%) 33.6 % 19.5 % 17.5 % 15.9 %

Investments

Investments consist of capex and investments in businesses comprise acquisitions of shares and participations, including acquisitions of subsidiaries and businesses not organies. Investments (or total investments) is deemed to better gauge the actual investments for the period than in the purchases of property, plant intangible assets line items in the cash flow statement.

Fourth guarter Year
NOK in million 2020 2019 / 2020 2019
Capital expenses 10 389 6 194 21 440 18 075
Investments in businesses 92 359 367 27807
Investments 10 480 6 553 21807 45 882

Net interest-bearing debt excluding licence obligations (Net debt)

Net debt is derived from the balance sheet and non-current interest-bearing liabilities, current and non-current lease liabilities less related current and non-currents, financial instruments, such as debt instruments and derivatives, and cash and cash and cash and cash and cash and cash equivalents. Net debt is adjusted for licence obligations.

Net debt is a measure of the Group's net indeptor of the overall balance sheet strength. It is also a single measure that can be used to assess both the Group's cash position and its in the term 'net debt' does not necessarily mean that the cash included in the net debt calculation is available to settle the liabilities included in this measure.

NOK in million 31 December 2020 31 December 2019
Non-current interest bearing liabilities 98 627 83987
Non-current lease liabilities 35 584 32002
Current interest-bearing liabilities 7296 14761
Current lease liabilities 9298 9295
ಕಿರ್ವಾ :
Cash and cash equivalents (20577) (13867)
Hedging instruments (2387) (1988)
Financial instruments (356) (485)
Adjustments:
Non-current licence obligations (13 446) (12309)
Current licence obligations (3601) (4421)
Net interest-bearing debt excluding licence obligations 110 438 106 977

Net debt/EBITDA

Telenor has so far measured leverage as the ratio of Net debt/EBITDA. From the first quarter 2020, Telenor changes the denominator from EBTDA to EBITDA before other items. Firstly, this ensures consistency with our atternative performance measure organic EBITDA growth, which is also based on EBITDA before other items, and our external guiding for this prevents temporary spikes in leverage due to other income and expenses and thus ensures transparency and a better understanding of Telenor's ability to cover debt with profits from its regular operations.

The impact of other income and expenses is however assessed to not be material in the mid and long-term, thus Telenor keeps its previously communicated guiding range and aims to maintain a solid balance sheet through keeping Net debt/EBTDA before other in the range of 1.8x to 2.3x, in order to maintain financial flexibility and ensure cost efficient funding.

The measure provides useful information about the strength of our financial position and is reqularly . For comparability, the 12 months rolling EBITDA before other items includes proforma figures for DNA for the periods before consolidation. Note that the Net debt figure for the first quarter 2019 has been adjusted to reflect discontinuation of Canal Digital.

Year
NOK in million 2020 2019
Net debt 110 438 106 977
EBITDA before other items 56 520 52691
of which EBITDA before other items proforma DNA 1956
Net debt/EBITDA before other items 2.0 2.0

Free cash flow

Telenor makes use of free cash flow before M&A activities as important performance measures when presenting and discussing our reported results. We believe it is both useful and necessary to communicate free cash flow before M&A activities for the following reasons:

  • Free cash flow and free cash flow before M&A activities allow us and investors to evaluate Telenor's liquirity and cash generations.
  • Free cash flow excludes items that are deemed discretionary, such as financing activities. In addition, free cash flow before M&A activities excludes a cash flows relating to acquisitions and disposals of businesses.
  • Free cash flow facilitates comparability with other companies, although our measure of free cash flow may not be similar titled measures used by other companies.
  • These measures are used for management planning, reporting and incentive purposes.

A reconciliation of net cash flow from operating activities and net cash flow from investing activities to free cash flow before M&A activities is provided in the table below.

Fourth quarter Year
NOK in million 2020 2019 2020 2019
Net cash flows from operating activities 11522 6994 44 036 34 221
Net cash flows from investing activities 2 221 (13 008) (10781) (43526)
Payments of lease liabilities related to spectrum licences (2770) (237) (3634) (1080)
Repayments of borrowings - supply chain financing 82 104 (89) (5)
Dividends paid to and purchase of shares from non-controlling interest (417) (1357) (3 281) (4327)
Payments of lease liabilities related to other lease contracts (1 508) (1238) (5 395) (4 282)
Free cash flow 9 130 (8 742) 20 855 (18 998)
M&A activities 7142 (9 289) 8313 (22829)
Free cash flow before M&A activities 1988 547 12 542 3831

Mobile operations

Revenues

Mobile subscription and traffic

Consist of subscription and connection fees, revenues from voice (raffic, outbound roaming and other mobile service revenues. Subscription and traffic includes only revenues from the company's own subscriptions.

Interconnect

Consist of revenues from incoming traffic related to the subscriptions. Revenues from incoming traffic related to service provider or MVNO subscriptions are not included.

Other mobile

Consist of inbound roaming, national roaming, telemetric and related to service providers and MVNOs (Mobile Virtual Network Operators). Telemetric is defined as subscriptions and services related to machine (M2M) / Internet of Things (IoT), i.e. industrial mobile data applications directed at communication between machines.

Non-mobile

Consist of revenues from customer equipment and businesses that are not directly related to mobile operations.

Mobile revenues from company's own subscriptions

Consist of 'Mobile subscription and traffic' and do not include revenues from inbound roaming, national roaming, service providers, MVNOs, sale of customer equipment and incoming traffic related to service provider subscriptions.

Key Figures

Subscriptions

Contract subscriptions are counted until the subscription is terminated or until there has or outgoing/incoming traffic during the last three months. Prepaid subscriptions are counted as active if there has been outgoing or if the SM card has been reloaded during the last three months. Service provider and MVNO subscriptions are not included. Data only SM cards used for telemetric applications and twin/multi SM cares are excluded. Total subscriptions are voice SIM cards used for mobile broadband.

Active mobile internet users

Active mobile internet users are subscriptions with at least 150 KB of data during the last three months.

Average traffic minutes per subscription per month (AMPU)

Traffic minutes per subscription per month are calculated based on total outgoing rated minutes from the company's own subscriptions less data only subscriptions. This includes and outgoing minutes from own subscriptions while roaming. Outgoing and incoming minutes related to inbound roaming, service providers and MVNOs are not included.

Average revenue per subscription per month (ARPU)

ARPU is calculated based on mobile revenues from the company's own subscriptions, divided by the average number of subscriptions for the relevant period.

TELENOR FOURTH QUARTER 2020

Fixed operations

Revenues

Telephony

Consist of subscription and connection fixed to fixed to mobile, to other countries, value added services, other traffic) for PSTN/ISDN and Voice over Internet Protocol (VoIP).

Internet and TV

Consist of subscription, traffic charges and connection fees for xDSL, cable, fibre and fixed wireless access, in addition to reverses. High-speed fixed internet includes fibre, cable, VDSL and fixed wireless access.

Data services

Consist of Nordic Connect/IP-VPN and security.

Other

Consist of leased lines, managed services and other retail products.

Wholesale and broadcasting

Wholesale consist of sale to service providers of telephony (PSTN//SDN), Bitstream, LLUB, national interconnect, transit traffic, leased lines and other wholesale products. Broadcasting consist of revenues from terrestrial radio and TV transmission.

Key Figures

Subscriptions

Telephony consists of PSTN, ISDN and VolP subscriptions. Internet consists of broadband access over xDSL, fibre, cable and fixed wireless access. TV consists of TV services over fibre and cable. Subscriptions are counted until the subscription is terminated.

Average revenue per subscription per month (ARPU)

ARPU is calculated based on revenues from the company's own subscriptions, divided by the average number of subscriptions for the relevant period. Internet ARPU is calculated based on Internet revenues as defined above except TV service revenues. TV ARPU is calculated based on revenues from TV services.

Other

Revenues

Satellite

Consist of revenues from satellite services from the satellite position 1-degree west.

Infra

Consist of revenues from passive infrastructure services in Norway.

Fourth quarter 2020

Published by Telenor ASA N-1360 Fornebu, Norway Phone: +47 67 89 00 00

Investor Relations: E-mail: [email protected]

www.telenor.com