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Telenor ASA Interim / Quarterly Report 2021

Oct 28, 2021

3773_rns_2021-10-28_e8d0ae07-20d7-479e-a32d-c7500124ebe1.pdf

Interim / Quarterly Report

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Q3 -- 2021

Interim report July -- September 2021

Contents

Highlights and Group performance 1
Outlook for 2021 1
Interim report 6
Telenor's operations 6
Group performance 13
Interim condensed financial information
Notes to the interim consolidated financial
statements
15
20
Definitions 27

Subscriber growth and strong cash flow

In the third quarter, Telenor reports flat organic subscription and traffic revenues, a 2% decline in organic EBITDA and a strong cash flow of NOK 7 billion. The results are impacted by the prevailing covid situation in Asia, nevertheless, we see strong trends, adding almost 2 million subscribers this quarter and almost 7 million year to date.

The solid performance in the Nordics continued. In Norway, demand for value added services drove a 3 % mobile ARPU growth in the quarter. The 5G rollout and copper decommissioning is running at full speed, supporting our superior network position and laying the foundation for future service growth. In Finland and Denmark, the strong performance resulted in 4 % growth in subscription and traffic revenues.

In Asia, there are early signs of gradual recovery from the impact of the pandemic. Subscriber growth and increasing data usage are important drivers in Bangladesh and Pakistan. In Thailand, the results are impacted by lockdowns. The country, however, is signaling re-opening of the borders for tourists towards the end of the year. In Malaysia, we see gradual improvement in performance through targeted market initiatives, supported by government stimuli packages and easing of restrictions as a result of high vaccination rates.

During the pandemic, we have accelerated the execution of our strategic ambitions, including modernisation and digitalization initiatives. As a result, our operations today are more efficient and resilient than they were at the beginning of the pandemic. Based on the performance so far this year, and on our expectations for the fourth quarter, we maintain our outlook for 2021.

-- Sigve Brekke, President and CEO

Key figures Telenor Group*)

Third quarter First three quarters
NOK in million 2021 2020 2021 2020 2020
Revenues 27 411 28 408 82 087 86 517 115 839
Organic revenue growth (%) 0.3 (2.7) 1.0 (2.4) (2.7)
Subscription and traffic revenues 20 698 21 465 61 542 65 693 87 147
Organic subscription and traffic revenue growth (%) (0.1) (2.9) (0.3) (2.3) (2.6)
EBITDA before other income and other expenses 12 856 13 623 37 418 39 798 52 347
Organic EBITDA growth (%) (2.2) 3.3 0.1 1.4 1.0
EBITDA before other income and other expenses/Revenues (%) 46.9 48.0 45.6 46.0 45.2
Net income attributable to equity holders of Telenor ASA 2 642 4 527 942 9 652 17 341
Capex excl. licences and spectrum 4 014 3 535 12 077 10 215 15 811
Total Capex 4 025 3 943 14 323 10 962 21 152
Free cash flow before M&A 6 170 3 895 11 288 10 554 12 542
Total Free cash flow 7 185 4 372 13 139 11 725 20 855
Mobile subscriptions - Change in quarter/Total (mill.) 1.8 4.2 172.1 163.1 165.5

* ) With effect from the second quarter of 2021, Telenor Myanmar is classified as held for sale and discontinued operations, see note 3. As a consequence, the relevant figures in the table above and throughout the report excludes Telenor Myanmar.

Third quarter 2021 summary1)

  • 1.8 million. The subscriber base was 172 million at the end of the quarter.
  • Subscription and traffic revenues remained stable on an organic basis. Total reported revenues were NOK 27.4 billion, a decrease of NOK 1.0 billion.
  • Currency adjusted opex decreased by NOK 0.1 billion, or 1%. Reported opex decreased by NOK 0.3 billion.
  • Organic EBITDA decreased by 2%. Adjusted for non-recurring item in Sweden last year, organic EBITDA decreased by 1%. Reported EBITDA before other items was NOK 12.9 billion and the EBITDA margin was 47%.
  • Capex excluding licences and spectrum was NOK 4.0 billion, yielding a capex to sales ratio of 15%.

  • Reported net income was NOK 2.6 billion.

  • Total free cash flow was NOK 7.2 billion. Leverage decreased to 1.9x at the end of the third quarter from 2.0x at the end of the previous quarter primarily driven by the solid free cash flow.

COVID-

Our business in Asia continued to be impacted by the COVID-19 pandemic. In Thailand, strict lockdowns prevailed during most of the third quarter following the escalated COVID-19 situation since July. The Thai economy remains severely hit by the drop in tourism, both directly and indirectly impacting the demand for telecom services. In Bangladesh, the lockdowns implemented since April prevailed until August. In Malaysia, the lockdowns have been eased mostly towards end of the third quarter and industries are gradually re-opening.

The low level ofinternational travel and roaming volumes will likely remain until restrictions are eased and mass-vaccination has gained traction. The duration and modality of restrictions, and the timing of economic recovery in Asia remains uncertain.

During the pandemic, Telenor has enabled and improved flexible workfrom-home solutions, ensuring business continuity and employee safety, and has accelerated digitalisation including touch free operations and automation. Telenor maintains its strategic direction, while closely monitoring revised expectations for economic development and changed risk profiles, both globally and in ourlocal markets.

For more details on the impact of COVIDfinancial results, please refer to pages 3 5 for a description of the for market specific information, as well as Note 7 COVID-19.

Divestment of operations in Myanmar

As announced on 8 July 2021, Telenor Group has entered into an agreement to sell 100 percent ofits mobile operations in Myanmar to M1 Group for a total consideration of USD 105 million (approximately NOK 900 million). The transaction is subject to regulatory approvals in Myanmar.

The decision to divest the operations in Myanmar followed the announcement from 4 May 2021 regarding impairment of Telenor Myanmar by NOK 6.5 billion. The further deterioration of the situation and developments in Myanmar formed the basis for the decision to divest the company.

around NOK 5.3 billion. After turning cashflow positive in 2017, Telenor Myanmar has distributed approximately NOK 3.2 billion in dividend.

With effect from the second quarter of 2021, Telenor Myanmar is classified as an asset held for sale and discontinued operations with comparative figures for the income statement re-presented, see note 3 for more information.

Until disposal, the results of Telenor Myanmar will continue to be consolidated as part of discontinued operations in the income statement, and cash flows will be part of total cash flow for the Group. Upon disposal, the net assets including consolidated results will be derecognised as part of profit (loss) from discontinued operations in the income statement. Cash flows as part of the cash balance will be derecognised as part of the total cash effect from disposal in the cash flow statement.

Outlook for 2021

Based on the performance so far this year, and on our expectations for the fourth quarter, we maintain our outlook for 2021. For the full year, Telenor expects growth in organic subscription and traffic revenues of 0-1%, organic EBITDA growth of 0-2% and a capex to sales ratio of 15- 16%.

Group performance in the third quarter 20211)

SUBSCRIPTION AND TRAFFIC REVENUES

On an organic basis, subscription and traffic revenues remained stable. Reported subscription and traffic revenues fell by 4%.

In Norway, mobile, fixed wireless access and fibre revenues grew by 4%. Total subscription and traffic revenues decreased by 1% as the decline in fixed legacy revenues more than offset the growth in non-legacy revenues. Our operations in Finland and Denmark continued to perform well, with 4% growth each. In Sweden, subscription and traffic revenues decreased by 2%.

In Asia, subscription and traffic revenues in Pakistan and Bangladesh increased by 7% and 2% respectively. Subscriber growth and increasing data usage, in addition to more favourable year-on-year comparables, contributed to the solid development in Pakistan. In Bangladesh, the positive contribution from strong subscriber growth was partly offset by the prevailing impact of lockdowns. In Malaysia and Thailand, subscription and traffic revenues decreased by 3% each. The pandemic continues to impact the overall economy, particularly in Thailand.

Year to date, organic subscription and traffic revenues were stable.

OPERATING EXPENSES (OPEX)

Our ongoing efforts to modernise our operations continued to have positive effect on the cost base. Reported opex decreased by NOK 0.3 billion in the quarter. On a currency adjusted basis, opex decreased by NOK 0.1 billion, or 1%. The decrease was driven by reduction in all main cost categories except energy cost.

Year to date, opex decreased by NOK 0.7 billion on a currency adjusted basis. The solid opex reduction was a result of reductions in most of the business units. Personnel costs were further reduced as a result of modernisation initiatives. The increase in sales and marketing costs due to higher activity level this year and increase in energy cost driven partly by price increase was more than offset by decrease in operation and maintenance cost as well as lower bad debt expenses across the Group. Sale of Tapad and Valyou last year contributed with reduction in opex by NOK 0.3 billion.

EBITDA BEFORE OTHER INCOME AND OTHER EXPENSES (EBITDA)

On an organic basis, EBITDA decreased by 2%. Adjusted for a non-recurring item in Sweden last year, the organic EBITDA decreased by 1%. Strong subscription and traffic revenues development in Denmark, Finland and Pakistan partly compensated for the decline due to weaker development in Thailand and Sweden as well as the effect of higher corporate activities and increase in energy cost. The latter was mainly driven by price increases in Norway and Pakistan.

Reported EBITDA decreased by NOK 0.8 billion and the EBITDA margin was 47%.

Year to date, EBITDA remained stable on an organic basis. Adjusted for a nonrecurring item in Sweden last year, the organic EBITDA increased by 1%. The improvement was driven by solid opex reductions despite increased energy prices. Reported EBITDA decreased by NOK 2.4 billion as the underlying improvement was more than offset by negative currency effects.

CAPITAL EXPENSES (CAPEX)

Capex in the third quarter was driven by the ongoing network modernisation in several of our markets, including 5G roll-out in Norway and Finland, fibre investments in Norway, network capacity and coverage expansion in Thailand, as well as 4G expansion in Bangladesh.

In total for the quarter, capex excluding licences and spectrum was NOK 4.0 billion, which corresponds to a capex to sales ratio of 15%.

So far this year, the capex excluding licences and spectrum was NOK 12.1 billion which corresponds to a capex to sales ratio of 15%.

NET INCOME

Reported net income to equity holders of Telenor ASA in the third quarter was NOK 2.6 billion, which is a decrease of NOK 1.9 billion.

Net income attributable to equity holders of Telenor ASA from continuing operations decreased by NOK 2.1 billion. The decrease was mainly driven by negative currency effects on operating profit and net financial items as well lower gain on disposals.

1) The comments are related to Telenor's development in the third quarter of 2021 compared to the third quarter of 2020 and are based on current Group structure unless otherwise stated. Please refer to Definitions on page 27 for descriptions of alternative performance measures.

Year to date, net income to equity holders of Telenor ASA was NOK 0.9 billion, which is a decrease of NOK 8.7 billion.

Net income attributable to equity holders of Telenor ASA from continuing operations increased by NOK 0.4 billion primarily driven by positive development in net financial items on year to date basis.

Net income attributable to equity holders of Telenor ASA from discontinued operations decreased by NOK 9.1 billion primarily due to impairment of Telenor Myanmar this year and gain on disposal of Canal Digital last year.

FREE CASH FLOW

Free cash flow before M&A was NOK 6.2 billion, which is an increase of NOK 2.3 billion compared to last year. The decrease in reported EBITDA by NOK 0.8 billion due to negative currency effects was more than compensated by positive development in working capital this year and ESA fine payment last year. The improvement in cash flow from M&A activities by NOK 0.5 billion was primarily driven by receipt of the second last installment this year of NOK 1 billion related to sale of Central and Eastern Europe (CEE) in 2018. Total free cash flow increased by NOK 2.8 billion.

Year to date, free cash flow before M&A was NOK 11.3 billion, which is an increase of NOK 0.7 billion. The decrease in reported EBITDA by NOK 2.4 billion due to negative currency effects was more than compensated by positive development in working capital this year, ESA fine payment in Norway and BTRC deposit payment in Bangladesh last year. The improvement in cash flow from M&A activities by NOK 0.7 billion was mainly explained by the two installments of NOK 2 billion for the sale of CEE received this year compared to one installment of NOK 1.1 billion received last year. Total free cash flow increased by NOK 1.4 billion.

MOBILE SUBSCRIPTIONS

increased by 1.8 million to 172 million, driven byGrameenphone and which added 1.6 million subscribers. The subscriber base of Pakistan increased by 48,000. Both Digi and dtac had positive subscriber growth with 148,000 and 26,000 subscribers respectively.

In the Nordics, our operations in Finland and Denmark reported continued improvement in their customer bases with total 18,000 new mobile subscriptions this quarter. The customer base in Sweden decreased by 21,000 mainly due to clean-up of inactive subscriptions, whereas in Norway it remained stable.

Interim report

Telenor's operations

d to the third quarter of 2020 in local currency, unless otherwise stated. With effect from the second quarter of 2021, Telenor Myanmar is classified as discontinued operation and accordingly, it is excluded from the segment reporting, see note 3 for more information. From 1 January 2020, Telenor Infra became the operator of all passive infrastructure in Norway. However, Telenor Norway retained ownership of its passive infrastructure, and as a second step, the ownership of the passive mobile infrastructure was transferred from Telenor Norway to Telenor Infra with effect from 1 January 2021. The reported figures for 2020 have not been restated to reflect this, hence the year-on-year development in the reported financial figures and the comments on the latter are made where deemed appropriate. See note 9 for further information. Please refer to Definitions on page 27 for descriptions of alternative performance measures. All comments on EBITDA are made on development in EBITDA before other income and other expenses. Please refer to page Additional information is available at: www.telenor.com/ir

Norway

In Norway we saw another quarter of robust performance, with continued good uptake of fibre and fixed wireless access subscribers, as well as upselling within mobile. The modernisation continued at high speed, with 5G roll-out and phase-out of fixed legacy services.

Mobile ARPU increased by 3% from continued strong demand for value-added services and speed-based products. Mobile postpaid subscriptions increased by 3,000 in the quarter, nearly offsetting the reduction within prepaid. Mobile subscription and traffic revenues remained stable.

The strong growth within fixed non-legacy services continued, with 6,000 new fibre subscriptions and 5,000 new fixed wireless access subscriptions, nearly offsetting the decline in legacy copper and cable revenues. Fixed subscription and traffic revenues from non-legacy services increased by 12%. Total subscription and traffic revenues decreased by 1%.

Total revenues fell by 3%, impacted by the transfer of ownership of the passive mobile infrastructure to Telenor Infra and lower hardware sales.

Opex decreased by 7%, or 4% adjusted for the effects from the transfer of ownership of the passive mobile infrastructure to Telenor Infra, resulting in a stable EBITDA. The underlying opex reduction was mainly a result of modernisation and efficiency initiatives.

Capex continued to be focused on fibre investments and the 5G roll-out with more than 1,000 sites activated in total.

In a spectrum auction on 30 September, Telenor Norway was awarded spectrum in the 2.6 GHz and 3.6 GHz frequency bands for a total consideration of NOK 1.2 billion. The first instalment is due in December, with the remaining installments to be paid over the next 5 years.

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Revenues mobile operation
Subscription and traffic 2 851 2 841 8 396 8 362 11 170
Interconnect 109 109 325 326 435
Other mobile 311 273 858 799 1 071
Non-mobile 594 668 1 791 2 126 2 993
Total revenues mobile operation 3 865 3 892 11 370 11 613 15 670
Revenues fixed operation
Telephony 135 197 451 630 812
Internet and TV 1 645 1 636 4 891 4 839 6 550
Data services 133 124 387 369 502
Other fixed 236 247 724 832 1 127
Total retail revenues 2 148 2 204 6 452 6 669 8 990
Wholesale and broadcasting 334 455 1 082 1 263 1 648
Total revenues fixed operation 2 482 2 659 7 535 7 933 10 638
Total revenues 6 347 6 551 18 904 19 545 26 307
Gross profit 5 047 5 162 14 982 15 224 20 446
Operating expenses (1 649) (1 772) (5 319) (5 624) (7 659)
EBITDA before other items 3 398 3 390 9 663 9 600 12 787
Operating profit 1 679 1 864 4 534 3 549 5 023
EBITDA before other items/Total revenues (%) 54 52 51 49 49
Capex excl. Licences and Spectrum 1 362 1 215 3 848 4 037 5 298
Statistics (monthly in NOK):
Mobile ARPU 357 348 349 339 341
Fixed Telephony ARPU 258 250 256 247 248
Fixed Internet ARPU 455 430 443 424 426
TV ARPU 356 335 347 330 345
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile (1) (6) 2 764 2 825 2 817
Fixed telephony (17) (21) 167 252 232
Fixed Internet (12) (8) 757 805 790

TV (7) 3 568 590 590

Sweden

In Sweden, the positive mobile subscribertrend continued,resulting into underlying net mobile subscription growth of 13,000 this quarter driven by the fighter-brand Vimla and the large enterprise segment. The reported subscription decrease this quarter was mainly caused by clean-up ofinactive subscriptions in the prepaid segment.

Mobile subscription and traffic revenues decreased by 1%, driven by negative effects from price pressure. Fixed subscription and traffic revenues decreased by 2% but remained stable when adjusting for a reclassification last year.

Opex increased by 3%, primarily driven by increase in sales and marketing cost. Adjusted for positive nonrecurring item last year, the underlying EBITDA decreased by 4%.

The ongoing network modernisation will be further stepped up in the coming quarters, including ramp up of 5G rollout.

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Revenues mobile operation
Subscription and traffic 1 391 1 436 4 131 4 324 5 772
Interconnect 105 108 314 338 451
Other mobile 122 110 336 320 426
Non-mobile 505 574 1 484 1 575 2 267
Total revenues mobile operation 2 123 2 227 6 265 6 558 8 916
Revenues fixed operation
Telephony 31 33 97 110 146
Internet and TV 706 718 2 107 2 110 2 841
Data services 48 66 146 150 199
Other fixed 38 15 105 130 197
Total retail revenues 823 833 2 456 2 499 3 383
Wholesale 89 82 268 235 320
Total revenues fixed operation 912 915 2 724 2 734 3 702
Total revenues 3 035 3 142 8 989 9 292 12 618
Gross profit 1 984 2 193 5 834 6 234 8 304
Operating expenses (798) (791) (2 482) (2 580) (3 472)
EBITDA before other items 1 186 1 402 3 352 3 654 4 832
Operating profit 500 786 1 416 1 749 2 228
EBITDA before other items/Total revenues (%) 39 45 37 39 38
Capex excl. Licences and Spectrum 329 293 889 916 1 429
Investments in businesses - - - 5 5
Statistics (monthly in NOK):
Mobile ARPU 177 188 177 190 190
Fixed Telephony ARPU 33 31 31 33 33
Fixed Internet ARPU 235 240 234 236 238
TV ARPU 143 148 142 143 145
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile (21) 20 2 793 2 741 2 754
Fixed telephony (8) (4) 103 119 115
Fixed Internet 3 - 699 692 694
TV (3) (2) 476 478 478
Exchange rate (NOK/SEK, average for the
period) - - 1.0070 1.0144 1.0227

Denmark

Telenor Denmark continued the positive trend and delivered another solid quarter.

Mobile subscription and traffic revenues increased by 3%, driven by growth in mobile ARPU. Fixed subscription and traffic revenues grew 7% as a result of upsell to subscriptions with higher speeds.

Opex decreased by 5% mainly from lower personnel cost, reflecting the impact of automations and new way of work. In combination with revenue growth, this led to EBITDA growth of 7%.

The ongoing network modernisation programme is accelerating into 2022 with the aim of supporting improved customer experiences, service innovation and unlocking further efficiency gains.

Third quarter First three quarters Year
NOK in million 2021 2020 2021
2020
2020
Revenues mobile operation
Subscription and traffic 744 744 2 186 2 231 2 987
Interconnect 81 62 206 198 264
Other mobile 103 80 265 227 308
Non-mobile 294 285 874 867 1 245
Total revenues mobile operation 1 222 1 172 3 532 3 523 4 804
Revenues fixed operation
Telephony 24 28 78 87 116
Internet and TV 99 90 283 269 362
Data services 6 6 18 19 26
Total revenues fixed operation 129 124 379 376 505
Total revenues 1 350 1 296 3 910 3 899 5 308
Gross profit 792 811 2 353 2 424 3 247
Operating expenses (406) (441) (1 250) (1 402) (1 887)
EBITDA before other items 386 371 1 103 1 023 1 360
Operating profit 142 117 354 242 317
EBITDA before other items/Total revenues (%) 29 29 28 26 26
Capex excl. Licences and Spectrum 179 79 380 339 520
Statistics (monthly in NOK):
Mobile ARPU 163 161 158 164 164
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile 5 21 1 688 1 674 1 675
Fixed telephony (2) (1) 24 32 30
Fixed Internet 2 (1) 113 106 107
Exchange rate (NOK/DKK, average for the
period) - - 1.3747 1.4365 1.4386

DNA - Finland

DNA in Finland stayed on the growth path and once again delivered a solid quarter. The 5G rollout is progressing as planned and more than half of 5G services.

The mobile subscription base increased by 13,000 this quarter to 2.7 million. Mobile subscription and traffic revenues increased by 3%, driven by growth in mobile ARPU from increased demand for high-end subscriptions. 7 000 new fixed broadband connections were added during the third quarter leading to 5% growth in fixed subscription and traffic revenues. Total subscription and traffic revenues improved by 4%.

Reported EBITDA decreased by 1%. A one-time correction to handset revenue and cost relating to previous periods was recorded with a net negative effect on EBITDA this quarter. Adjusted for this correction and the positive impact of capitalisation of re-assessed lease contracts, the underlying EBITDA improved by 4%.

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Revenues mobile operation
Subscription and traffic 1 331 1 333 3 921 4 014 5 362
Interconnect 95 106 300 327 437
Other mobile 33 29 94 85 115
Non-mobile 363 462 1 260 1 298 1 843
Total revenues mobile operation 1 823 1 930 5 574 5 724 7 757
Revenues fixed operation
Telephony 41 39 126 134 180
Internet and TV 403 397 1 192 1 167 1 578
Other fixed 70 76 201 237 311
Total retail revenues 514 512 1 519 1 538 2 069
Wholesale 36 44 119 128 172
Total revenues fixed operation 549 557 1 638 1 665 2 241
Total revenues 2 372 2 486 7 212 7 390 9 998
Gross profit 1 755 1 839 5 402 5 507 7 392
Operating expenses (851) (894) (2 635) (2 844) (3 839)
EBITDA before other items 903 945 2 767 2 663 3 553
Operating profit 233 314 766 833 1 030
EBITDA before other items/Total revenues (%) 38 38 38 36 36
Capex excl. Licences and Spectrum 368 470 942 1 027 1 830
Statistics (monthly in NOK):
Mobile ARPU 176 178 174 180 180
Fixed Telephony ARPU 405 397 456 442 452
Fixed Internet ARPU 170 174 166 174 175
TV ARPU 78 66 75 61 64
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile 13 30 2 707 2 706 2 694
Fixed telephony (1) (1) 28 33 31
Fixed Internet 7 11 601 573 584
TV (2) 5 273 289 285
Exchange rate (NOK/EUR, average for the
period) - - 10.2233 10.7133 10.7236

dtac - Thailand

In Thailand, the COVID-19 pandemic and economic The lockdowns in the third quarter led to closure of shops and declining number of active callers. The subscriber base increased by 26,000 this quarter, which is at a slower pace than seen in previous quarters. Subscription and traffic revenues decreased by 3%, mainly due to lower ARPU.

Opex decreased by 3%, mainly from reduction in personnel cost, a one-time regulatory effect and reassessment of lease contracts.

EBITDA decreased by 4%. Adjusted for re-assessment of lease contracts and other one-time effects, the underlying EBITDA decreased by 7% as a result of lower subscription and traffic revenues.

Capex in the quarter was driven by the accelerated rollout and capacity expansion on the 700 and 900 MHz frequency bands. At the end of the third quarter the 700 MHz roll-out includes more than 11,500 base stations, resulting in capacity and coverage uplift.

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Revenues mobile operation
Subscription and traffic 3 697 4 157 11 457 13 332 17 472
Interconnect 98 112 291 367 475
Other mobile 20 25 62 115 115
Non-mobile 1 295 1 256 4 403 3 845 5 641
Total revenues mobile operation 5 110 5 550 16 213 17 660 23 704
Total revenues 5 110 5 550 16 213 17 660 23 704
Gross profit 3 195 3 632 9 920 11 575 15 052
Operating expenses (1 216) (1 376) (3 682) (4 450) (5 976)
EBITDA before other items 1 978 2 256 6 238 7 125 9 076
Operating profit 463 701 1 662 2 286 2 542
EBITDA before other items/Total revenues (%) 39 41 38 40 38
Capex excl. Licences and Spectrum 928 624 2 842 1 318 2 924
Statistics (monthly in NOK):
Mobile ARPU 66 76 68 79 78
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile 26 (107) 19 274 18 683 18 856
Exchange rate (NOK/THB, average for the
period)
- - 0.2714 0.3028 0.3006

Digi - Malaysia

In Malaysia, the subscriber base grew by 148,000 subscribers this quarter, with positive development in both prepaid and postpaid segments.

Subscription and traffic revenue decreased by 3%, due to lower prepaid subscriber base and lower revenues from the migrant segment partly offset by growth in postpaid revenues and Malaysian segment. Subscription and traffic revenues were stable compared to the second quarter.

Opex and EBITDA remained stable. Increased handset revenues with an improved margin offset the subscription and traffic revenue decline, resulting in stable gross profit.

Capex in the quarter was mainly related to 4G capacity and coverage expansion.

The preparations for the proposed merger with Celcom are progressing according to plan.

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Revenues mobile operation
Subscription and traffic 2 690 2 878 7 995 8 821 11 675
Interconnect 65 57 186 171 231
Other mobile 22 22 67 84 102
Non-mobile 529 478 1 588 1 262 1 758
Total revenues mobile operation 3 308 3 435 9 836 10 337 13 766
Total revenues 3 308 3 435 9 836 10 337 13 766
Gross profit 2 450 2 548 7 120 7 813 10 324
Operating expenses (780) (813) (2 392) (2 569) (3 386)
EBITDA before other items 1 670 1 735 4 728 5 244 6 938
Operating profit 993 1 051 2 743 3 108 4 085
EBITDA before other items/Total revenues (%) 50 51 48 51 50
Capex excl. Licences and Spectrum 346 279 1 058 1 005 1 605
Statistics (monthly in NOK):
Mobile ARPU 89 92 88 92 92
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile 148 57 10 365 10 680 10 441
Exchange rate (NOK/MYR, average for the
period)
- - 2.0694 2.2512 2.2374

Grameenphone - Bangladesh

Bangladesh was severely impacted by the COVID-19 situation including lockdowns in July and August.

Despite of this, Grameenphone continued the growth with 2% increase in subscription and traffic revenues. Subscriber growth momentum continued with a net addition of 1.6 million subscribers this quarter, including 3.8 million new 4G data users, resulting in 23% growth in data revenues. At the end of the quarter, the subscriber base stood at 83.6 million, which is 8% higher than at the same time last year.

Opex increased by 2% due to higher regulatory cost as well as energy cost. EBITDA increased by 1%.

Capex spend was focused on enhancing network quality and coverage, following deployment of the spectrum acquired in March 2021.

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Revenues mobile operation
Subscription and traffic 3 551 3 621 10 200 11 127 14 634
Interconnect 140 138 402 487 616
Other mobile 4 8 16 21 27
Total revenues mobile operation 3 745 3 820 10 775 11 790 15 483
Total revenues 3 745 3 820 10 775 11 790 15 483
Gross profit 3 503 3 584 10 062 11 052 14 505
Operating expenses (1 134) (1 154) (3 311) (3 618) (4 730)
EBITDA before other items 2 369 2 430 6 751 7 435 9 776
Operating profit 1 631 1 791 4 818 5 374 7 036
EBITDA before other items/Total revenues (%) 63 64 63 63 63
Capex excl. Licences and Spectrum 205 353 1 081 685 1 114
Statistics (monthly in NOK):
Mobile ARPU 15 16 14 17 17
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile 1 555 3 061 83 581 77 592 79 037
Exchange rate (NOK/BDT, average for the
period) - - 0.1009 0.1125 0.1109

Pakistan

Telenor Pakistan reported another quarter of solid performance despite increased COVID-19 impact from lockdowns. Subscription and traffic revenues increased by 7% explained by subscriber growth and increased and data revenues.

During the quarter, 48,000 subscriptions were added. At the end of the quarter, the subscribers base stood at 48.9 million, which is 6% higher than at the same time last year. Data revenues grew by 35%.

Opex increased by 7% due to higher energy prices and sales and marketing spend. EBITDA increased by 7%, as a result of the solid growth in subscription and traffic revenues.

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Revenues mobile operation
Subscription and traffic 1 180 1 130 3 516 3 638 4 822
Interconnect 191 199 586 596 797
Other mobile 4 3 11 12 19
Non-mobile 50 49 158 172 241
Total revenues mobile operation 1 425 1 381 4 270 4 418 5 880
Total revenues 1 425 1 381 4 270 4 418 5 880
Gross profit 1 245 1 185 3 726 3 827 5 104
Operating expenses (493) (473) (1 428) (1 429) (1 937)
EBITDA before other items 752 713 2 298 2 397 3 167
Operating profit 305 270 962 908 1 205
EBITDA before other items/Total revenues (%) 53 52 54 54 54
Capex excl. Licences and Spectrum 158 120 630 617 718
Statistics (monthly in NOK):
Mobile ARPU 9 10 9 10 10
No. of subscriptions - Change in quarter/Total (in thousands):
Mobile 48 1 133 48 885 46 211 47 240
Exchange rate (NOK/PKR, average for the
period) - - 0.0538 0.0589 0.0582

Other units

Revenues in Other units decreased by NOK 0.1 billion mainly explained by the disposal of Tapad, partly offset by better development in Telenor Maritime and Satellite.

EBITDA decreased mainly as a result of higher corporate activities, increase in energy prices in Norway as well as the effect of the disposal of Tapad.

Operating profit in 2020 was positively impacted by gain on sale and leaseback transaction related to development properties in Norway of NOK 0.5 billion and an adjustment to the gain on partial disposal of 701Search in 2019 of NOK 0.3 billion.

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Revenues
Corporate Functions 406 434 1 277 1 318 1 742
Infra 468 435 1 330 1 296 1 652
Satellite 225 215 642 629 841
Other Businesses 872 983 2 480 3 108 3 896
Eliminations (36) (37) (123) (121) (163)
Total revenues 1 935 2 031 5 606 6 230 7 968
Operating expenses (914) (923) (2 666) (3 049) (4 125)
EBITDA before other items
Corporate Functions (119) (36) (243) (216) (401)
Infra 232 245 663 699 883
Satellite 171 165 458 451 599
Other Businesses 189 237 453 569 645
Eliminations - - - - -
Total EBITDA before other items 474 611 1 331 1 503 1 725
Operating profit (loss)
Corporate Functions (154) (105) (436) (405) (514)
Infra 44 114 152 322 415
Satellite 100 99 254 250 367
Other Businesses 141 1 083 240 1 231 4 429
Eliminations - (123) - (123) (123)
Total operating profit (loss) 130 1 068 211 1 275 4 575
-
Capex excl. Licences and Spectrum 139 102 407 270 372
Investments in businesses 13 260 203 260 352

Group performance in 2021

The comments below are related to development during first nine months of 2021 compared to 2020, unless otherwise stated. From the second quarter 2021, Telenor Myanmar is classified as discontinued operations. Historical figures related to the income statement are re-presented. See note 3 for further information.

Specification of other income and other expenses

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
EBITDA before other income and other expenses 12 856 13 623 37 418 39 798 52 347
EBITDA before other income and other expenses (%) 46.9 48.0 45.6 46.0 45.2
Other income 5 11 43 21 60
Gains on disposals of property, plant and equipment (PPE) and operations 16 913 74 1 036 4 366
Losses on disposals of property, plant and equipment (PPE) and operations 16 (59) (228) (152) (518)
Workforce reductions, onerous (loss) contracts and other (189) (108) (445) (1 776) (1 963)
EBITDA 12 703 14 380 36 862 38 927 54 293
EBITDA margin (%) 46.3 50.6 44.9 45.0 46.9

This quarter, other expenses related mainly to workforce reductions (of which NOK 134 million in Grameenphone). In the third quarter 2020, other income consisted mainly of NOK 537 million gain from the sale and leaseback transaction related to development properties in Norway and NOK 310 million adjustment to the gain on the partial disposal of 701Search in 2019.

In the first three quarters of 2021, other expenses consisted mainly of workforce reductions (of which NOK 209 million in Grameenphone, and NOK 101 million in Telenor Norway). In the first three quarters of 2020, other income consisted mainly of the mentioned gains on disposals of fixed assets and operations in the third quarter 2020, partly offsetting the other expenses related mainly to a provision of NOK 1.2 billion based on the decision from ESA, and workforce reductions (of which NOK 231 million in Telenor Norway, NOK 102 million in Grameenphone).

Operating profit

Reported operating profit decreased by NOK 1.7 billion to NOK 17.4 billion. The decrease in EBITDA before other items by NOK2.4 billion primarily driven by negative currency effects was partly offset by lower net negative other income and expenses by NOK 0.3 billion and lower depreciation by NOK 0.4 billion this year. The effect of increase in underlying depreciation by NOK 0.8 billion primarily driven by lease contracts in DNA and dtac was more than offset by positive currency effects of NOK 1.1 billion.

Associated Companies and Joint Ventures

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Profit (loss) after taxes (88) (101) (307) (306) (414)
Gains (losses) on disposal of ownership interests 21 - 21 - 53
Profit (loss) from associated companies and joint ventures (67) (101) (286) (306) (361)

In the third quarter of 2021, net loss after tax from associated companies and joint ventures was NOK 88 million which consisted mainly of loss after tax in Telenor Microfinance Bank of NOK 76 million and in Carousell of NOK 26 million which was partially offset by profit after tax in Allente Group AB (Allente) of NOK 43 million. Third quarter of 2020 includes loss after tax in Allente of NOK 62 million and in Carousell of NOK 54.

In the first three quarters of 2021, net loss after tax from associated companies and joint ventures consisted mainly of loss after tax in Telenor Microfinance bank of NOK 219 million and in Carousell of NOK 109 million which was partially offset by profit after tax in Allente of NOK 56 million. The first three quarters of 2020 includes loss after tax of NOK 250 million in Telenor Microfinance Bank and in Carousell of NOK 89 million.

Financial items

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Financial income 129 151 409 487 657
Financial expenses (926) (1 131) (2 670) (3 362) (4 081)
Net currency gains (losses) (833) 484 (836) (926) 820
Net change in fair value of financial instruments 86 (34) 45 (660) (727)
Net gains (losses and impairment) of financial assets and liabilities 1 - 6 13 -
Net financial income (expenses) (1 542) (530) (3 047) (4 447) (3 331)
Gross interest expenses related to interest-bearing liabilities and lease liabilities (747) (1 031) (2 241) (2 862) (3 417)
Net interest expenses (665) (928) (1 967) (2 505) (2 931)

Net financial items in the first three quarters of 2021 amounted to negative NOK 3.0 billion, compared to negative NOK 4.4 billion in the same period last year. Financial expenses were down by NOK 0.7 billion compared to last year due to lower interest cost. Net currency losses were NOK 0.8 billion, compared to losses of NOK 0.9 billion last year. The net currency losses were mainly related to liabilities denominated in USD. In 2020 this was partly offset by gains from funding activities in EUR.

Taxes

The effective tax rate for the first three quarters of 2021 was 33% in line with last year. The tax rate this year was mainly impacted by adjustments of non-taxable sales transactions from previous years, while last year was mainly impacted by the recognition of a provision based on the decision from ESA, largely offset by the non-taxable gains related to disposals. The effective tax rate for the year 2021 is expected to be around 32%.

Cash flow

Net cash inflow from operating activities during the first three quarters of 2021 was NOK 33.8 billion, an increase of NOK 1.2 billion compared to 2020. Adjusting for payment of the deposit to BTRC of NOK 2.2 billion and ESA fine payment of NOK 1.2 billion in 2020 the change is primarily explained by negative currency effects partly offset by positive effects from changes in working capital.

Net cash outflow to investing activities during first three quarters of 2021 was NOK 12.2 billion, a decrease of NOK 0.8 billion compared to 2020 mainly due to higher deferred consideration received forthe sale of CEE operations (NOK 2.0 billion in 2021 and NOK 1.1 billion in 2020). Payments of PPE, intangibles and prepayments of right-of-use assets in 2021 are NOK 0.4 billion higher compared to 2020.

Net cash outflow to financing activities during the first three quarters of 2021 was NOK 18.0 billion. This is explained by repayments of lease liabilities of NOK 5.0 billion, net payments of borrowings of NOK 2.6 billion and dividends paid of NOK 10.2 billion (7.0 billion paid to Telenor ASA shareholders and NOK 3.2 billion to non-controlling interests).

Cash and cash equivalents increased by NOK 3.1 billion during the first three quarters of 2021 to NOK 23.2 billion as of 30 September 2021.

Financial position

During the first three quarters of 2021, total assets decreased by NOK 22.9 billion to NOK 233.6 billion. The decrease was primarily caused by the impairment of Telenor Myanmar of NOK 6.5 billion and negative currency translation impact of approximately NOK 9.7 billion.

During the first three quarters of 2021, net debt decreased by NOK 14.1 billion to NOK 96.3 billion driven primarily by positive free cashflow of NOK 13.1 billion, Telenor Myanmar classification as held for sale, and positive currency impact of approximately NOK 5.0 billion, partly offset by payment of dividends to equity holders of Telenor ASA of NOK 7.0 billion. Interest-bearing liabilities excluding licence obligations decreased by NOK 13.8 billion. Cash and cash equivalents increased by NOK 1.4 billion.

During the first three quarters of 2021, total equity decreased by NOK 13.0 billion to NOK 31.0 billion. The decrease was due to dividends to equity holders of Telenor ASA and non-controlling interests of NOK 15.6 billion, and negative currency translation effects of NOK 1.3 billion. This was offset by positive net income from total operations of NOK 3.3 billion, impacted by impairment of Telenor Myanmar of NOK 6.5 billion.

Transactions with related parties

For detailed information on related party transactions, please refer to Note 33 Related parties

Risks and uncertainties

The risks and uncertainties described below are expected to remain for the next three months.

, and political risk, including regulatory conditions, may influence the . On 1 February 2021, a state of emergency was declared under military leadership in Myanmar. Since then, the situation in the country has deteriorated, posing challenges related to people security, the regulatory environment and compliance. On July 8 2021, Telenor Group announced an agreement to sell Telenor Myanmar. Please see Note 3 Discontinued operations and assets held for sale for more information. Further, the regulatory environment in Bangladesh is still challenging for Grameenphone and Telenor. This relates to BTRC and their conducted audit covering the period 1997 until 2014. Please see Note 34 Legal Disputes and contingencies 2020 for further details.

Currency fluctuations may also influence the reported figures in Norwegian Kroner significantly. Telenor ASA seeks to allocate debt based on equity market values in local currencies, predominantly EUR, USD, and SEK. Foreign currency debt in Telenor ASA that exceeds the recorded equity of investments in the same currency will not be part of an effective net investment hedge relationship. Currency fluctuations related to this part of the debt will be recorded in the income statement.

Our business in Asia continues to be impacted by the COVID-19 pandemic. The duration and modality of restrictions, and the timing of economic recovery in Asia, remains uncertain. Furthermore, Telenor is exposed to the related uncertainty regarding macroeconomic development and currency fluctuations. For more information related to COVID-19, see page 2 and Note 7 COVID-19.

For additional explanations regarding risks and uncertainties, 2020: the Risk section in the Board of Directors Report, Note 13 Income taxes, Note 29 Financial Risk Management and Note 34 Legal Disputes and contingencies. Readers are also referred to the Disclaimer below.

2020, see Note 6 Legal disputes.

Disclaimer

This report contains statements regarding the future in connection with T objectives. In particular, the section Outlook contains forwardfuture are subject to inherent risks and uncertainties, and many factors can lead to actual profits and developments deviating substantially from what has been expressed or implied in such statements.

Fornebu, 27 October 2021 The Board of Directors of Telenor ASA

Interim condensed financial information

Consolidated income statement

Telenor Group

Third quarter First three quarters Year
NOK in million Note 2021 2020 2021 2020 2020
Revenues 2 27 411 28 408 82 087 86 517 115 839
Total cost of materials and traffic charges (6 852) (6 757) (21 056) (20 944) (29 037)
Salaries and personnel costs (2 414) (2 493) (7 798) (8 333) (11 152)
Other operating expenses (5 289) (5 535) (15 815) (17 442) (23 302)
Other income 21 924 116 1 057 4 426
Other expenses (174) (167) (673) (1 928) (2 480)
EBITDA 12 703 14 380 36 862 38 927 54 293
Depreciation and amortisation (6 617) (6 447) (19 419) (19 796) (26 298)
Impairment losses 4 - (1) (8) (11)
Operating profit (loss) 6 091 7 933 17 442 19 123 27 984
Share of net income from associated companies and joint
ventures (67) (101) (286) (306) (361)
Net financial Items (1 542) (530) (3 047) (4 447) (3 331)
Profit (loss) before taxes 4 482 7 301 14 109 14 370 24 292
Income taxes (1 464) (2 125) (4 585) (4 739) (6 419)
Profit (loss) from continuing operations 3 017 5 176 9 523 9 630 17 873
Profit (loss) from discontinued operations 3 427 274 (6 220) 2 916 3 186
Net income 3 444 5 449 3 303 12 546 21 059
Net income attributable to:
Non-controlling interests 802 922 2 362 2 894 3 718
Equity holders of Telenor ASA 2 642 4 527 942 9 652 17 341
Earnings per share in NOK
Basic/diluted from continuing operations 1.58 3.04 5.12 4.78 10.05
Basic/diluted from discontinued operations 0.31 0.20 (4.44) 2.07 2.26
Basic/diluted from total operations 1.89 3.23 0.67 6.84 12.32

Consolidated statement of comprehensive income

Telenor Group

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Net income 3 444 5 449 3 303 12 546 21 059
Translation differences on net investment in foreign operations (456) 388 (2 853) 6 959 2 409
Amount reclassified from other comprehensive income to income statement on partial disposal - (11) - (202) (133)
Net gain (loss) on hedge of net investment 76 (426) 1 809 (5 761) (3 587)
Income taxes (17) 94 (398) 1 267 789
Share of other comprehensive income (loss) of associated companies and joint ventures 8 1 52 (2) (4)
Amount reclassified from other comprehensive income to income statement on disposal - - 1 - (3)
Items that may be reclassified subsequently to income statement (389) 46 (1 389) 2 261 (530)
Net gain (loss) on equity investments 65 (9) 60 95 32
Remeasurement of defined benefit pension plans 235 27 735 (1 093) (416)
Income taxes (52) (4) (162) 243 104
Items that will not be reclassified to income statement 248 14 633 (755) (280)
Other comprehensive income (loss), net of taxes (141) 60 (757) 1 505 (810)
Total Comprehensive Income 3 304 5 509 2 547 14 052 20 250
Total comprehensive income attributable to:
Non-controlling interests 794 833 2 159 3 202 3 612
Equity holders of Telenor ASA 2 510 4 676 388 10 850 16 638

Consolidated statement of financial position

Telenor Group

NOK in million Note 30 September 2021 31 December 2020 30 September 2020
Deferred tax assets 1 419 2 841 2 333
Goodwill 27 853 28 947 30 165
Intangible assets 10 313 11 222 11 664
Right-of-use assets 51 117 62 813 61 791
Property, plant and equipment 72 613 79 367 83 486
Associated companies and joint ventures 5 812 6 417 8 154
Other non-current assets 12 588 14 856 16 198
Total non-current assets 181 715 206 464 213 789
Prepaid taxes 1 813 1 239 1 394
Inventories 1 127 1 313 1 255
Trade and other receivables 23 238 26 359 26 181
Other current financial assets 1 014 576 538
Assets classified as held for sale 3 2 741 - -
Cash and cash equivalents 21 997 20 577 17 483
Total current assets 51 930 50 065 46 851
Total assets 233 645 256 529 260 640
Equity attributable to equity holders of Telenor ASA 26 179 38 324 32 522
Non-controlling interests 4 777 5 594 5 549
Total equity 30 956 43 918 38 072
Non-current lease liabilities 29 693 35 584 33 913
Non-current interest-bearing liabilities 4 88 834 98 627 103 188
Non-current non-interest-bearing liabilities 1 187 1 466 1 563
Deferred tax liabilities 3 992 4 831 4 822
Pension obligations 2 711 2 747 3 258
Provisions and obligations 8 572 8 820 8 031
Total non-current liabilities 134 990 152 075 154 776
Current lease liabilities 8 022 9 298 10 213
Current interest-bearing liabilities 4 10 123 7 296 8 377
Trade and other payables 30 712 33 891 33 019
Dividend payable 5 601 - 6 018
Current tax payables 5 182 3 988 3 899
Current non-interest-bearing liabilities 1 706 1 871 1 772
Provisions and obligations 783 1 123 1 116
Liabilities classified as held for sale 3 5 570 3 070 3 379
Total current liabilities 67 699 60 536 67 792
Total equity and liabilities 233 645 256 529 260 640

Consolidated statement of cash flows

Telenor Group

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Profit before taxes from total operations1) 4 959 7 597 7 917 17 435 27 639
Income taxes paid (1 067) (1 390) (4 744) (5 114) (7 395)
Net (gains) losses from disposals, impairments and change in fair value of
financial assets and liabilities
(121) (811) 63 (1 838) (4 828)
Depreciation, amortisation and impairment losses 6 664 7 132 26 921 21 871 29 063
Loss (profit) from associated companies and joint ventures 67 101 286 306 361
Dividends received from associated companies 131 - 405 - 1 250
Currency (gains) losses not related to operating activities 1 208 (550) 1 014 1 221 (919)
Changes in working capital and other 1 231 (1 153) 1 888 (1 367) (1 351)
Net cash flow from operating activities 13 071 10 926 33 751 32 514 43 820
Purchases of property, plant and equipment, intangible assets and prepayment
for right-of-use assets (4 134) (3 966) (14 511) (14 133) (19 000)
Purchases of subsidiaries, associated companies and joint ventures, net of cash
acquired (13) (275) (205) (275) (340)
Proceeds from disposal of PPE, intangible assets, associated companies and
businesses, net of cash disposed 33 773 149 420 7 705
Proceeds from sale and purchases of other investments 1 212 19 2 330 986 1 070
Net cash flow from investing activities (2 902) (3 448) (12 237) (13 002) (10 565)
Proceeds from and repayments of borrowings (3 692) 771 (2 609) 992 1 175
Payments of lease liabilities related to spectrum licences (320) (455) (765) (864) (3 634)
Payments of lease liabilities related to other lease contracts (1 289) (1 177) (4 216) (3 887) (5 395)
Net payments of supply chain financing (46) (89) (168) (171) (89)
Purchase of treasury shares - (4 113) - (4 158) (4 161)
Dividends paid to and purchases of shares from non-controlling interests (1 330) (1 385) (3 225) (2 864) (3 202)
Dividends paid to equity holders of Telenor ASA (255) - (6 997) (6 260) (12 277)
Net cash flow from financing activities (6 932) (6 448) (17 980) (17 212) (27 583)
Effects of exchange rate changes on cash and cash equivalents (408) (365) (453) 672 420
Net change in cash and cash equivalents 2 829 665 3 080 2 972 6 091
Cash and cash equivalents at the beginning of the period 20 339 16 305 20 088 13 997 13 997
Cash and cash equivalents at the end of the period 2) 23 168 16 970 23 168 16 970 20 088
Of which cash and cash equivalents in assets held for sale at the end of the
period 1 428 - 1 428 - -
Cash and cash equivalents in continuing operations at the end of the
period 21 740 16 970 21 740 16 970 20 088
1)
Profit before taxes from total operations consists of:
Profit before taxes from continuing operations
Profit before taxes from discontinued operations
4 482
477
7 301
295
14 109
(6 192)
14 370
3 066
24 292
3 347
Profit before taxes from total operations 4 959 7 597 7 917 17 435 27 639

2) As of 30 September 2021, restricted cash was NOK 8 million, while as of 30 September 2020, restricted cash was NOK 205 million.

Cash flow from discontinued operations

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Net cash flow from operating activities 865 867 1 907 2 857 3 758
Net cash flow from investing activities (26) (174) (221) (931) (1 095)
Net cash flow from financing activities (248) (184) (721) (709) (987)
Total cash flows from discontinued operations 591 509 965 1 216 1 676
Effects of exchange rate changes on cash and cash equivalents (217) 104 (301) 265 (64)
Net cash flows from discontinued operations 374 613 664 1 481 1 612

The cash flow ascribed to discontinued operations are only cash flows from external transactions. Hence, the cash flows presented for discontinued operations do not reflect these operations as if they were standalone entities.

Consolidated statement of changes in equity

Telenor Group

Attributable to equity holders of the parent
NOK in million Total paid in
capital
Other
reserves
Retained
earnings
Cumulative
translation
differences
Total Non
controlling
interests
Total equity
Equity as of 1 January 2020 8 605 (17 792) 49 982 (2 746) 38 051 5 286 43 339
Net income for the period - - 17 341 - 17 341 3 718 21 059
Other comprehensive income for the period - (268) - (435) (703) (106) (810)
Total comprehensive income for the period - (268) 17 341 (435) 16 638 3 612 20 250
Disposal of equity investments at fair value through other comprehensive - (4) 4 - - - -
income
Equity adjustments in associated companies
- 2 - - 2 - 2
Dividends - - (12 277) - (12 277) (3 304) (15 581)
Share buy back (139) (3 974) - - (4 113) - (4 113)
Share - based payment, exercise of share options and distribution of shares - 21 - - 21 - 21
Equity as of 31 December 2020 8 466 (22 014) 55 049 (3 181) 38 324 5 594 43 918
Net income for the period - - 942 - 942 2 362 3 303
Other comprehensive income for the period - 686 - (1 239) (554) (203) (757)
Total comprehensive income for the period - 686 942 (1 239) 388 2 159 2 547
Transactions with non-controlling interests - - (1) - (1) (1) (3)
Equity adjustments in associated companies - 3 - - 3 - 3
Dividends - - (12 595) - (12 595) (2 974) (15 569)
Share - based payment, exercise of share options and distribution of shares - 60 - - 60 - 60
Equity as of 30 September 2021 8 466 (21 265) 43 394 (4 420) 26 180 4 777 30 956
Attributable to equity holders of the parent
NOK in million Total paid in
capital
Other
reserves
Retained
earnings
Cumulative
translation
differences
Total Non
controlling
interests
Total equity
Equity as of 1 January 2020 8 605 (17 792) 49 982 (2 746) 38 051 5 286 43 339
Net income for the period - - 9 652 - 9 652 2 894 12 546
Other comprehensive income for the period - (761) - 1 959 1 198 308 1 506
Total comprehensive income for the period - (761) 9 652 1 959 10 850 3 202 14 052
Equity adjustments in associated companies - 2 - - 2 - 2
Dividends - - (12 277) - (12 277) (2 938) (15 215)
Share buy back (139) (3 974) - - (4 113) - (4 113)
Share - based payment, exercise of share options and distribution of shares - 7 - - 7 - 7
Equity as of 30 September 2020 8 466 (22 518) 47 357 (787) 32 523 5 549 38 072

Notes to the interim consolidated financial statements

Note 1 General accounting principles

Telenor (the Group) consists of Telenor ASA (the Company) and its subsidiaries. Telenor ASA is a public limited liability company, incorporated in Norway. The condensed consolidated interim financial statements consist of companies and joint arrangements. As a result of rounding differences, numbers or percentages may not add up to the total.

These interim condensed consolidated financial statements for the nine months ending 30 September 2021, have been prepared in accordance with IAS 34 Interim Financial Reporting. The interim condensed consolidated financial statements do not include all the information and disclosures required in the annual financial statements and should 2020 (Annual Report 2020). Key developments in risks and uncertainties are described in the section Risks and uncertainties on page 14.

The accounting policies applied in the preparation of the interim consolidated financial statements are consistent with those followed in ended 31 December 2020. For information about standards,

amendments to standards and interpretations effective from 1 January 2021 2020. None of the amendments effective from 1 January 2021 has had a significant impact on the G

The Group applies the optional practical expedient for lessees in IFRS 16 Leases from assessing whether a rent concession related to COVID-19 is a lease modification, and instead account for such rent concessions in the same way as they would if they were not lease modifications. In many cases, this will result in accounting for the concession as variable lease payments in the period(s) in which the event or condition that triggers the reduced payment occurs. On 31 March 2021, the IASB published the amendment Covid-19-Related Rent Concessions beyond 30 June 2021 extending the application period for the practical expedient to cover payments originally due on or before 30 June 2022. A lessee may apply this amendment for annual reporting periods beginning on or after 1 April 2021. Earlier application is permitted. EU approved the amendment on 30 August 2021, and the Group has chosen to adopt the amendment with effect from 1 January 2021, using the option for early application. The amendment has not had a

Note 2 Disaggregation of revenue

In the following table, revenue is disaggregated by major revenue streams divided into the reportable segments as shown in note 9. For further 2020.

Third quarter 2021

NOK in millions
Type of good/ services
Norway Sweden Denmark DNA
Finland
dtac
Thailand
Digi
Malaysia
Grameenphone
Bangladesh
Pakistan Other units Eliminations Group
Mobile operation 3 864 2 065 1 214 1 815 4 270 3 249 3 702 1 390 - (257) 21 312
Services 3 420 1 660 935 1 513 3 962 2 805 3 698 1 388 - (257) 19 124
Goods 444 406 279 302 308 445 3 2 - - 2 188
Fixed operation 2 265 910 129 549 - - - - 450 (136) 4 168
Services 2 208 909 129 549 - - - - 450 (122) 4 123
Goods 57 2 - - - - - - - (15) 44
Other 140 - - - - - - - 994 (447) 687
Services 140 - - - - - - - 993 (447) 686
Goods - - - - - - - - 1 - 1
Sum type of
goods/services
6 269 2 976 1 343 2 364 4 270 3 249 3 702 1 390 1 444 (840) 26 166
Type of mobile subscription
Contract 2 930 1 448 825 1 372 2 545 1 273 162 40 - (30) 10 566
Prepaid 30 48 - 55 1 249 1 482 3 529 1 331 - (97) 7 627
Other 1) 460 164 111 86 167 49 7 17 - (129) 933
Sum services in Mobile
operation
3 420 1 660 935 1 513 3 962 2 805 3 698 1 388 - (257) 19 124
Timing of revenue recognition
Over time 5 768 2 569 1 064 2 062 3 962 2 805 3 698 1 388 1 443 (826) 23 933
At a point in time 501 407 279 302 308 445 3 2 1 (15) 2 233
Total revenue from
contract with customers
6 269 2 976 1 343 2 364 4 270 3 249 3 702 1 390 1 444 (840) 26 166
Other revenue 2) 78 60 7 8 841 58 44 35 491 (377) 1 245
Total revenue 6 347 3 035 1 350 2 372 5 110 3 308 3 745 1 425 1 935 (1 217) 27 411
Segment revenue as
presented in note 9
6 347 3 035 1 350 2 372 5 110 3 308 3 745 1 425 1 935 (1 217) 27 411

1) Other includes revenues from other mobile and non-mobile services, refer to definitions on page 27.

2) Other revenues include mainly lease revenue.

First three quarters 2021

DNA dtac Digi Grameenphone Other
NOK in millions Norway Sweden Denmark Finland Thailand Malaysia Bangladesh Pakistan units Eliminations Group
Type of good/ services
Mobile operation 11 367 6 111 3 510 5 551 13 670 9 690 10 649 4 161 - (756) 63 953
Services 9 988 4 916 2 679 4 469 12 234 8 322 10 625 4 154 - (756) 56 630
Goods 1 379 1 195 831 1 082 1 436 1 368 24 8 - - 7 323
Fixed operation 6 811 2 717 379 1638 - - - - 1 347 (439) 12 453
Services 6 578 2 712 379 1 638 - - - - 1 347 (402) 12 251
Goods 233 5 - - - - - - - (36) 202
Other 492 - - - - - - - 2 873 (1 365) 2 001
Services 492 - - - - - - - 2 869 (1 365) 1 996
Goods - - - - - - - - 4 - 4
Sum type of
goods/services 18 670 8 828 3 889 7 189 13 670 9 690 10 649 4 161 4 220 (2 559) 78 407
Type of mobile
subscription
Contract 8 627 4 313 2 392 4 067 7 795 3 739 470 124 - (56) 31 472
Prepaid 94 132 - 154 3 953 4 441 10 131 3 978 - (282) 22 601
Other 1) 1 267 471 286 248 486 141 24 52 - (418) 2 558
Sum services in Mobile
operation 9 988 4 916 2 679 4 469 12 234 8 322 10 625 4 154 - (756) 56 630
Timing of revenue
recognition Over time 17 059 7 628 3 057 6 107 12 234 8 322 10 625 4 154 4 216 (2 523) 70 878
At a point in time 1 612 1 200 831 1 082 1 436 1 368 24 8 4 (36) 7 529
Total revenue from
contract with customers 18 670 8 828 3 889 7 189 13 670 9 690 10 649 4 161 4 220 (2 559) 78 407
Other revenue 2) 234 161 22 23 2 542 146 126 108 1 386 (1 069) 3 680
Total revenue 18 904 8 989 3 910 7 212 16 213 9 836 10 775 4 270 5 606 (3 628) 82 087
Segment revenue as
presented in note 9
18 904 8 989 3 910 7 212 16 213 9 836 10 775 4 270 5 606 (3 628) 82 087

Third quarter 2020

DNA dtac Digi Grameenphone Other
NOK in millions Norway Sweden Denmark Finland Thailand Malaysia 3) Bangladesh Pakistan units Eliminations Group
Type of good/ services
Mobile operation 3 849 2 179 1 165 1922 4 792 3 388 3 777 1 355 - (279) 22 149
Services 3 371 1 704 895 1 521 4 436 2 984 3 773 1 349 - (279) 19 754
Goods 478 475 270 400 356 405 5 6 - - 2 394
Fixed operation 2 416 908 124 557 - - - - 453 (142) 4 316
Services 2 284 905 124 557 - - - - 453 (125) 4 198
Goods 131 3 - - - - - - - (17) 118
Other 178 - - - - - - - 1 107 (474) 810
Services 178 - - - - - - - 1 105 (474) 807
Goods - - - - - - - - 3 - 3
Sum type of
goods/services 6 443 3 087 1 290 2 478 4 792 3 388 3 777 1 355 1 560 (896) 27 275
Type of mobile
subscription
Contract 2 910 1 499 806 1 382 2 849 1 312 127 43 - (11) 10 917
Prepaid 40 45 - 57 1 420 1 624 3 633 1 286 - (93) 8 013
Other 1) 421 160 89 82 167 48 13 20 - (175) 825
Sum services in Mobile
operation 3 371 1 704 895 1 521 4 436 2 984 3 773 1 349 - (279) 19 754
Timing of revenue
recognition Over time 5 834 2 609 1 019 2 078 4 436 2 984 3 773 1 349 1 558 (878) 24 761
At a point in time 610 478 270 400 356 405 5 6 2 (17) 2 514
Total revenue from
contract with customers 6 443 3 087 1 290 2 478 4 792 3 388 3 777 1 355 1 560 (896) 27 275
Other revenue 2) 107 54 7 8 758 46 43 26 470 (387) 1 132
Total revenue 6 551 3 142 1 296 2 486 5 550 3 435 3 820 1 381 2 031 (1 282) 28 408
Segment revenue as
presented in note 9
6 551 3 142 1 296 2 486 5 550 3 435 3 820 1 381 2 031 (1 282) 28 408

1) Other includes revenues from other mobile and non-mobile services, refer to definitions on page 27.

2) Other revenues include mainly lease revenue.

3) Revenues have been reclassified between the categories Contract and Prepaid, with no effect on the totals.

First three quarters 2020

NOK in millions Norway Sweden Denmark DNA
Finland
dtac
Thailand
Digi
Malaysia 3)
Grameenphone
Bangladesh
Pakistan Other units Eliminations Group
Type of good/ services
Mobile operation 11 487 6 414 3 503 5 698 15 488 10 196 11658 4 331 - (835) 67 940
Services 9 917 5 125 2 683 4 579 14 202 9 177 11 649 4 305 - (828) 60 809
Goods 1 570 1 289 820 1 119 1 286 1 020 9 26 - (8) 7 131
Fixed operation 7 221 2 731 376 1665 - - - - 1 433 (461) 12 965
Services 6 859 2 709 376 1 665 - - - - 1 433 (408) 12 633
Goods 362 22 - - - - - - - (53) 331
Other 536 - - - - - - - 3 387 (1 579) 2 344
Services 536 - - - - - - - 3 381 (1 579) 2 337
Goods - - - - - - - - 6 - 6
Sum type of
goods/services
19 243 9 145 3 878 7 363 15 488 10 196 11 658 4 331 4 820 (2 876) 83 248
Type of mobile
subscription
Contract 8 577 4 536 2 429 4 178 9 086 4 144 500 136 - (41) 33 545
Prepaid 111 126 - 163 4 613 4 848 11 115 4 098 - (250) 24 824
Other 1) 1 229 462 254 238 503 185 34 71 - (537) 2 440
Sum services in Mobile
operation
Timing of revenue
9 917 5 125 2 683 4 579 14 202 9 177 11 649 4 305 - (828) 60 809
recognition Over time 17 311 7 834 3 058 6 245 14 202 9 177 11 649 4 305 4 814 (2 815) 75 779
At a point in time 1 932 1 312 820 1 119 1 286 1 020 9 26 6 (60) 7 469
Total revenue from
contract with customers
19 243 9 145 3 878 7 363 15 488 10 196 11 658 4 331 4 820 (2 876) 83 248
Other revenue 2) 302 146 20 26 2 171 141 131 87 1 410 (1 168) 3 269
Total revenue 19 545 9 292 3 899 7 390 17 660 10 337 11 790 4 418 6 230 (4 044) 86 517
Segment revenue as
presented in note 9
19 545 9 292 3 899 7 390 17 660 10 337 11 790 4 418 6 230 (4 044) 86 517

Year 2020

DNA dtac Digi Grameenphone Other
NOK in millions Norway Sweden Denmark Finland Thailand Malaysia Bangladesh Pakistan units Eliminations Group
Type of good/ services
Mobile operation 15 503 8 718 4 777 7 722 20 681 13 579 15 309 5 729 - (1089) 90 928
Services 13 263 6 830 3 591 6 123 18 612 12 143 15 295 5 684 - (1 078) 80 464
Goods 2 240 1 887 1 185 1 599 2 070 1 437 13 45 - (11) 10 465
Fixed operation 9 679 3 697 505 2 241 - - - - 1 845 (620) 17 346
Services 9 274 3 675 505 2 241 - - - - 1 845 (529) 17 010
Goods 405 22 - - - - - - - (92) 336
Other 712 - - - - - - - 4 345 (2 023) 3 033
Services 712 - - - - - - - 4 339 (2 023) 3 027
Goods - - - - - - - - 6 - 6
Sum type of
goods/services
25 894 12 415 5 281 9 963 20 681 13 579 15 309 5 729 6 189 (3 733) 111 307
Type of mobile
subscription
Contract 11 452 6 052 3 250 5 579 11 908 5 454 647 179 - (55) 44 467
Prepaid 154 171 - 220 6 039 6 452 14 604 5 440 - (342) 32 738
Other 1) 1 658 607 341 324 665 236 45 65 - (681) 3 259
Sum services in Mobile
operation
13 263 6 830 3 591 6 123 18 612 12 143 15 295 5 684 - (1 078) 80 464
Timing of revenue
recognition Over time 23 249 10 506 4 096 8 363 18 612 12 143 15 295 5 684 6 183 (3 630) 100 501
At a point in time 2 645 1 910 1 185 1 599 2 070 1 437 13 45 6 (102) 10 807
Total revenue from
contract with customers
25 894 12 415 5 281 9 963 20 681 13 579 15 309 5 729 6 189 (3 733) 111 307
Other revenue 2) 414 203 27 35 3 022 187 174 151 1 779 (1 460) 4 532
Total revenue
Segment revenue as
26 307 12 618 5 308 9 998 23 704 13 766 15 483 5 880 7 968 (5 193) 115 839
presented in note 9 26 307 12 618 5 308 9 998 23 704 13 766 15 483 5 880 7 968 (5 193) 115 839

1) Other includes revenues from other mobile and non-mobile services, refer to definitions on page 27.

2) Other revenues include mainly lease revenue.

3) Revenues have been reclassified between the categories Contract and Prepaid, with no effect on the totals.

Note 3 Discontinued operations and assets held for sale

As announced on 8 July 2021, Telenor Group has entered into an agreement with M1 Group to sell 100 percent of its mobile operations in Myanmar for a total consideration of USD 105 million (approximately NOK 900 million), of which USD 55 million (approximately NOK 470 million) is a deferred payment over five years. The transaction corresponds to an implied enterprise value of approximately USD 600 million (approximately NOK 5.2 billion). The transaction is subject to regulatory approvals in Myanmar. With effect from the second quarter 2021, Telenor Myanmar is classified as an asset held for sale and discontinued operation. The comparative numbers for the income statement are re-presented.

On 1 February 2021, a state of emergency was declared under military leadership in Myanmar. Due to worsening of the economic and business environment outlook and a deteriorating security and human rights situation, Telenor saw limited prospects of improvement going forward. As a consequence, Telenor recognised an impairment of NOK 6.5 billion in the first quarter. Telenor estimated the value in use of the cashgenerating unit Myanmar as of 31 March 2021 based on a scenario analysis incorporating discounted cash flows from current revenue streams and capex levels, as well as the substantial uncertainty emerging from the overall unstable situation. Determination of key assumptions, including number of days with continued shutdown of mobile data, and probabilities to be assigned to the scenarios came with significant uncertainty. The discount rate applied in the terminal value of 12.2% was unchanged from 31 December 2020, as the increased risk emerging from the current situation was reflected in the cash flow scenarios. After the impairment (of which NOK 3.6 billion related to property, plant and equipment, NOK 2.4 billion related to right-of-use assets net of lease liabilities and NOK 0.5 billion related to other assets) the recoverable amount of the cash-generating unit Myanmar was approximately zero.

The profit (loss) for Telenor Myanmar presented as discontinued operation are as follows:

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Revenue 1 446 1 597 3 688 5 344 6 971
EBITDA 855 943 2 125 3 152 4 272
EBIT 805 258 (5 377) 1 085 1 516
Profit (loss)
before tax
569 320 (5 960) 1 111 1 349
Income taxes (50) (22) (29) (147) (158)
Profit (loss)
after tax
519 299 (5 989) 964 1 191
Gain (loss) on
disposal after tax
- - - - -
Profit (loss)
from
discontinued
operations 519 299 (5 989) 964 1 191

As announced on 22 October 2019, the Group entered into an arrangement with Nordic Entertainment Group (NENT) to combine their satellite-based entertainment businesses in a joint venture to extract synergies and deliver enhanced customer experience. The arrangement was approved by the European Commission on 30 April 2020 and the transaction was closed on 5 May 2020. Accordingly, the Group disposed of Canal Digital as a subsidiary and recognised its 50% share of the joint venture (Allente) at fair value of NOK 3.1 billion with a gain of NOK 1.7 billion recognised during the second quarter of 2020.

On 23 February 2017, the Group entered into an agreement with Bharti Airtel Limited (Airtel), whereby Airtel would take full ownership of Telenor India. The transaction was completed 14 May 2018. The exposure to claims related to the period Telenor owned the business remains with Telenor. A guarantee to Airtel was recognised at fair value as of closing date of the transaction, and subsequent changes to the estimate are recognised on the discontinued operations line in the income statement.

The profit (loss) of all disposal groups including Telenor Myanmar presented as discontinued operations until disposal, and subsequent adjustments:

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Revenue 1 446 1 600 3 688 6 636 8 267
EBITDA 855 945 2 125 3 466 4 587
EBIT 805 260 (5 377) 1 399 1 832
Profit (loss)
before tax
569 322 (5 960) 1 352 1 592
Income taxes (50) (22) (29) (150) (161)
Profit (loss)
after tax
519 300 (5 989) 1 203 1 431
Gain (loss) on
disposal after tax
(92) (27) (232) 1 713 1 755
Profit (loss)
from
discontinued
operations 427 274 (6 220) 2 916 3 186

The losses on disposal recognised during 2021 and third quarter of 2020 are mainly related to Telenor India.

The major classes of assets and liabilities of the disposal groups classified as held for sale as of 30 September 2021 (representing mainly Myanmar and India) and 30 September 2020 (representing mainly India):

30 September 31 December 30 September
NOK in million 2021 2020 2020
Assets
Right of use assets 913 - -
Inventory 14 - -
Trade and other receivables 367 - -
Cash and cash equivalents 1 428 - -
Total assets classified as
held for sale 2 741 - -
Liabilities
Non-current liabilities 18 - -
Current liabilities 5 552 3 070 3 379
Total liabilities held for
sale 5 570 3 070 3 379

Assets held for sale of NOK 2.7 billion relates to Telenor Myanmar. Liabilities held for sale includes NOK 2.4 billion related to Telenor Myanmar and NOK 3.2 billion representing the exposure to claims from the Indian Department of Telecommunications (DoT) related to the period the Group owned the business in India.

The accumulated amounts for discontinued operations recognised in Other comprehensive income within Equity are as follows:

30 September 31 December 30 September
NOK in million 2021 2020 2020
Telenor Myanmar (739) (195) 670
Telenor India 140 136 365
Total gain (loss) (599) (60) 1 035

Note 4 Interest-bearing liabilities

Fair value of interest-bearing liabilities recognised at amortised cost:

30 September 2021
NOK in million Carrying amount Fair value
Interest-bearing liabilities1) (98 956) (103 026)
of which fair value level 1 - (94 746)
of which fair value level 2 - (8 280)
31 December 2020
NOK in million Carrying amount Fair value
Interest-bearing liabilities1) (105 923) (111 882)
of which fair value level 1 - (102 223)
of which fair value level 2 - (9 659)
30 September 2020
NOK in million Carrying amount Fair value
Interest-bearing liabilities1) (111 565) (116 688)
of which fair value level 1 - (106 747)
of which fair value level 2 - (9 941)

1) Excluding lease liabilities.

Note 5 Fair value of financial instruments

Financial derivatives are recognised at fair value based on observable market data (level 2). See note 30 in the Annual Report 2020 for valuation methodologies. The financial derivatives are classified in the consolidated statement of financial position as disclosed in the table:

30 September 31 December 30 September
NOK in million 2021 2020 2020
Other non-current assets 1 361 3 325 2 967
Other current financial assets 639 181 227
Non-current non-interest-bearing
financial liabilities (1 038) (1 305) (1 374)
Non-current interest-bearing
financial liabilities (51) - (1)
Current non-interest-bearing
liabilities (587) (506) (551)
Total 325 1 695 1 268

Note 6 Legal disputes

India

disputes with the Indian Department of Telecommunications (DoT), which remain to be concluded. One of these disputes is related to the basis for calculating licence fees and spectrum usage charges for the common to all industry participants. In a ruling in the fourth quarter of 2019 and in subsequent court orders in 2020 and 2021, the Supreme Court of India has uphel calculate licence fees and spectrum usage charges. By the end of 2020, DoT had issued demand notices in the mentioned matter against 3.8 billion including penalty and interest. During 2021, DoT has issued new demands of NOK 0.9 billion, increasing the aggregate claim to NOK 4.7 billion. Despite al ruling in the fourth quarter 2019, there are still computational elements that remain unclarified and hence the outcome is uncertain.

Grameenphone - Dividend restrictions by Bangladesh Bank

Bangladesh Bank informed Grameenphone in 2019 that future dividend repatriation to Telenor with respect to its shares which were issued against contribution in-kind would be suspended until supporting documentary evidence was submitted to Bangladesh Bank. The original shareholders in Grameenphone had contributed services which were incurred as pre-incorporation expenses, and received shares currently representing 2.9% of the total number of shares in the company. Grameenphone has responded to all queries from Bangladesh Bank and duly submitted all available documents as requested by

Bangladesh Bank. On 13 April 2021, Bangladesh Bank issued a letter to Grameenphone where the bank revoked its earlier decision and allowed Grameenphone to undertake dividend repatriation related to the shares issued against contribution in-kind. Retained dividend in this matter amounted to NOK 0.2 billion, which was received in the second quarter 2021.

Telenor Norway - The Norwegian Competition Authority (NCA)

The case relates to an alleged breach of the prohibition against abuse of a dominant position related to the pricing model in one mobile wholesale agreement in the mobile market in the period 2010-2014. -out of the third mobile network in Norway. On 21 June 2018, the NCA issued a decision where it imposed a fine of NOK 0.8 billion. Telenor appealed the decision to the Competition Complaint Board on 20 December 2018. In a decision from 19 June 2019, the Competition Complaint Board sustained the NCA fine, but with a split decision. Telenor appealed the decision by the Competition Complaint Board to the Gulating Court of Appeal on 18 September 2019 and the court proceeding took place in January and February 2021. On 24 June 2021, the Gulating Court of Appeal gave a ruling where they upheld the decision from NCA and the Competition Complaint Board. External and internal competition law experts have thoroughly analysed the interpretation and application of the law made the agreement is legal, and Telenor appealed the ruling to the Supreme Court on 3 September 2021. No provision has been made in this matter.

dtac - Revenue share (deduction of interconnect expenses)

dtac is involved in industry disputes with CAT related to the calculation of revenue share in the now expired concession. The issue of the disputes is whether dtac had the right to deduct interconnect expenses from its interconnect revenues to be used as basis for calculating the payment of concession fee to CAT.

Since late December 2019, various arbitration panels have made s 16, 17, 18 and 20. Pursuant to these awards, dtac has an obligation to pay an approximate total amount of NOK 3.0 billion (excl. interest). dtac has appealed the negative decisions to the Central Administrative Court. On 20 May 2021, dtac received arbitral decisions in favor of CAT of approximately NOK 1.8 billion (excl. interest) for concession year 19, and dtac further intends to file a petition to the Central Administrative Court requesting the Court to revoke this arbitral decision.

Similar disputes exist for concession years 21 to 27 (16 September 2011 to 15 September 2018) where CAT has presented claims of NOK 4.1 billion in total (excl. penalty and interest).

Telenor Pakistan - Licence renewal

25 May 2019, and the renewal fee was set to NOK 3.9 billion (USD 449 million) by the Pakistan Telecommunication Authority (PTA) for an extension period of 15 years. Telenor Pakistan disagrees with the terms and conditions for renewal, primarily on the price. Telenor Pakistan believes that the renewal price should have been NOK 2.6 billion (USD 291 million), which is the same as for prior renewals for other operators. Accordingly, Telenor Pakistan challenged the terms and conditions for renewal of said licence in Islamabad High Court. Telenor Pakistan has paid a total deposit of NOK 2.9 billion (USD 314 million excl. interest) of the demanded licence renewal fee. The total deposit is considered adjustable against the final outcome of the case and has been recognised as prepayment. On 19 July 2021, the High Court decided the . Telenor Pakistan appealed the case to the Supreme Court on 31 August 2021.

Note 7 COVID-19

The spread of cross-border diseases such as COVID-19 may have an operational effect on Telenor Group due to, among other things, mobility restrictions and lockdown measures, change in consumption, usage patterns, potential disruptions in the supply chain of hardware and handsets, maintenance of infrastructure and access to resources as well as impact on employees. During the first nine months of 2021, we have seen continued impact from the COVID-19 pandemic on our

performance in Asia and through reduction in roaming revenues. The duration and modality of restrictions, and the timing of economic recovery in Asia, remains uncertain. Furthermore, Telenor is exposed to the related uncertainty regarding the macroeconomic development business and financial results, please refer to page 2.

In light of the effects on financial results and outlook, Telenor has assessed whether there are indicators of impairment of cashgenerating units (CGUs) with or without goodwill and associated companies in accordance with IAS 36 Impairment of Assets. With the exception of Telenor Myanmar in the first quarter (please see note 3), the Group has not recognised any significant impairments of CGUs with or without goodwill or associated companies during 2021. Telenor Myanmar is classified as discontinued operation from second quarter.

The need for additional provisions for expected credit losses related to trade receivables and contract assets has also been assessed. The level of provisions has not been significantly impacted by COVID-19.

Note 8 Equity information

Dividend

On 27 May 2021, the Annual General Meeting approved a dividend of NOK 9.00 per share to be paid out in two tranches of NOK 5.00 and NOK 4.00 in June and October 2021 respectively. The first tranche of NOK 5.00 was paid out on 9 June 2021, with ex-dividend date of 28 May 2021. The second tranche of NOK 4.00 was paid out on 20 October 2021, with ex-dividend date of 7 October 2021.

Note 9 Segment information and reconciliation of EBITDA before other income and other expenses

Pursuant to announcement on 8 July 2021 about divestment of Telenor Myanmar, with effect from the second quarter 2021 Telenor Myanmar is classified as discontinued operations with comparative figures for 2020 re-presented.

From 1 January 2020, Telenor Infra became the operator of all passive infrastructure in Norway. However, Telenor Norway retained ownership of its passive infrastructure, and as a second step, the ownership of the passive mobile infrastructure was transferred from Telenor Norway to Telenor Infra with effect from 1 January 2021. The reported figures for 2020 have not been restated to reflect the transfer.

The segment information is reported in accordance with the reporting to Group Executive Management (chief operating decision makers) and is consistent with financial information used for assessing performance and allocating resources.

Third quarter 2021 and 2020

EBITDA before other income and other
Total revenues of which internal expenses1) Investments2)
NOK in million 2021 2020 Growth 2021 2020 2021 Margin 2020 Margin 2021 2020
Norway 6 347 6 551 -3.1 % 115 183 3 398 53.5 % 3 390 51.8 % 1 331 1 223
Sweden 3 035 3 142 -3.4 % 17 18 1 186 39.1 % 1 402 44.6 % 330 301
Denmark 1 350 1 296 4.2 % 23 22 386 28.6 % 371 28.6 % 181 79
DNA - Finland 2 372 2 486 -4.6 % 7 7 903 38.1 % 945 38.0 % 368 556
dtac - Thailand 5 110 5 550 -7.9 % 13 12 1 978 38.7 % 2 256 40.7 % 928 899
Digi - Malaysia 3 308 3 435 -3.7 % 10 10 1 670 50.5 % 1 735 50.5 % 348 279
Grameenphone - Bangladesh 3 745 3 820 -2.0 % 29 22 2 369 63.3 % 2 430 63.6 % 219 354
Pakistan 1 425 1 381 3.2 % 70 74 752 52.8 % 713 51.6 % 181 160
Other units 1 935 2 031 -4.7 % 933 934 474 24.5 % 611 30.1 % 153 362
Eliminations (1 217) (1 282) -5.1 % (1 217) (1 282) (259) 21.3 % (231) 18.0 % - -
Group 27 411 28 408 -3.5 % - - 12 856 46.9 % 13 623 48.0 % 4 038 4 213

First three quarters

EBITDA before other income and other
Total revenues of which internal expenses1) Investments2)
NOK in million 2021 2020 Growth 2021 2020 2021 Margin 2020 Margin 2021 2020
Norway 18 904 19 545 -3.3 % 330 585 9 663 51.1 % 9 600 49.1 % 4 006 4 291
Sweden 8 989 9 292 -3.3 % 50 48 3 352 37.3 % 3 654 39.3 % 1 224 929
Denmark 3 910 3 899 0.3 % 65 68 1 103 28.2 % 1 023 26.2 % 776 339
DNA - Finland 7 212 7 390 -2.4 % 24 10 2 767 38.4 % 2 663 36.0 % 942 1 116
dtac - Thailand 16 213 17 660 -8.2 % 38 51 6 238 38.5 % 7 125 40.3 % 2 842 1 593
Digi - Malaysia 9 836 10 337 -4.9 % 37 35 4 728 48.1 % 5 244 50.7 % 1 091 1 005
Grameenphone - Bangladesh 10 775 11 790 -8.6 % 77 51 6 751 62.7 % 7 435 63.1 % 2 187 686
Pakistan 4 270 4 418 -3.4 % 212 208 2 298 53.8 % 2 397 54.3 % 847 747
Other units 5 606 6 230 -10.0 % 2 795 2 987 1 331 23.7 % 1 503 24.1 % 610 531
Eliminations (3 628) (4 044) -10.3 % (3 628) (4 044) (814) 22.4 % (846) 20.9 % - -
Group 82 087 86 517 -5.1 % - - 37 418 45.6 % 39 798 46.0 % 14 525 11 237

1) The segment profit is EBITDA before other income and other expenses.

2) Investments consist of capex and investments in businesses, see page 27 for alternative performance measures. Financial figures for 2020 have been restated to align with Group definition of capex.

Year 2020

Total revenues of which internal and other expenses1) Investments2)
NOK in million 2020 2020 2020 Margin 2020
Norway 26 307 798 12 787 48.6 % 5 544
Sweden 12 618 57 4 832 38.3 % 1 435
Denmark 5 308 91 1 360 25.6 % 520
DNA - Finland 9 998 21 3 553 35.5 % 1 919
dtac - Thailand 23 704 42 9 076 38.3 % 7 717
Digi - Malaysia 13 766 47 6 938 50.4 % 1 605
Grameenphone - Bangladesh 15 483 71 9 776 63.1 % 1 165
Pakistan 5 880 282 3 167 53.9 % 889
Other units 7 968 3 782 1 725 21.7 % 724
Eliminations (5 193) (5 193) (867) 16.7 % -
Group 115 839 - 52 347 45.2 % 21 519

3) The segment profit is EBITDA before other income and other expenses.

4) Investments consist of capex and investments in businesses, see page 27 for alternative performance measures. Financial figures for 2020 have been restated to align with Group definition of capex.

Reconciliation

Third quarter First three quarters
NOK in million 2021 2020 2021 2020 2020
Profit (loss) before taxes 4 482 7 301 14 109 14 370 24 292
Share of net income from associate companies and joint ventures (67) (101) (286) (306) (361)
Net financial items (1 542) (530) (3 047) (4 447) (3 331)
Operating profit (loss) 6 091 7 933 17 442 19 123 27 984
Depreciation and amortisation (6 617) (6 447) (19 419) (19 796) (26 298)
Impairment losses 4 - (1) (8) (11)
EBITDA 12 703 14 380 36 862 38 927 54 293
Other income 21 924 116 1 057 4 426
Other expenses (174) (167) (673) (1 928) (2 480)
EBITDA before other income and other expenses 12 856 13 623 37 418 39 798 52 347

Note 10 Events after the reporting period

Digi Dividend declared

On 20 October 2021, the Board of Directors of Digi declared the third interim dividend for 2021 of MYR 0.04 per share which corresponds to approximately NOK 0.7 billion total

Definitions

Alternative Performance Measures

prepared in accordance with International Financial Reporting standards (IFRS). In addition, intent to provide alternative performance measures that are regularly reviewed by management to enhance the understanding of performance, but not instead of, the financial statements prepared in accordance with IFRS. The alternative performance measures presented may be determined or calculated differently by other companies.

Organic revenue

Organic revenue is defined as revenue adjusted for the effects of acquisition and disposal of operations and currency effects. We believe that the measure provides useful and necessary information to investors and other stakeholders for the following reasons:

  • it provides additional information on underlying growth of the business without the effect of certain factors unrelated to its operating performance;
  • it is used for internal performance analysis; and
  • it facilitates comparability of underlying growth with other companies (although the term organic is not a defined term under IFRS and may not, therefore, be comparable with similarly titled measures reported by other companies).

Reconciliation

Third quarter Change third quarter
NOK in million 2021 2020 2021 Change YoY
Total revenue 27 411 28 408 (997) -3.5 %
Impact using exchange rates for 2021 (57) (1 023) 966
M&A - (125) 125
Organic revenue 27 355 27 261 94 0.3 %
Third quarter Change third quarter
NOK in million 2020 2019 2020 Change YoY
Total revenue 28 408 27 061 1 347 5.0 %
Impact using exchange rates for 2020 600 1 359 (759)
M&A (2 490) (1 185) (1 305)
Organic revenue 26 518 27 235 (717) -2.6 %

Organic subscription and traffic revenue

Subscription and traffic revenues consist of revenues from mobile subscription and traffic, fixed telephony, fixed Internet/TV and fixed data services. Organic subscription and traffic revenues are defined as subscription and traffic revenues adjusted for the effects of acquisition and disposal of operations and currency effects. We believe that the measure provides useful and necessary information to investors and other stakeholders for the following reasons:

  • it refers to the core revenue streams of the business making up more than 75% of total revenues and almost the entire gross profit for the Group;
  • it provides additional information on underlying growth of the business within these core revenue streams, without the effect of certain factors unrelated to its operating performance,
  • it is used for internal performance analysis, and
  • it facilitates comparability of underlying growth with other companies (although neither subscription and traffic revenues nor the term organic are defined terms under IFRS and may not, therefore, be comparable with similarly titled measures reported by other companies).
Reconciliation
Third quarter
NOK in million 2021 2020 2021 Change YoY
Subscription and traffic revenue 20 698 21 465 (767) -3.6%
Impact using exchange rates for 2021 (64) (810) 745
M&A - - -
Organic subscription and traffic revenue 20 634 20 656 (22) -0.1%
Third quarter
Change third quarter
NOK in million 2020 2019 2020 Change YoY
Subscription and traffic revenue 21 465 20 514 951 4.6%
Impact using exchange rates for 2020 512 1 068 (556)
M&A (1 777) (782) (994)

Subscription and traffic revenues

Third quarter Year
NOK in million 2021 2020 2020
Mobile subscription and traffic 17 437 18 137 73 869
Fixed telephony 230 296 1 255
Fixed Internet/TV 2 852 2 841 11 329
Fixed data services 180 191 694
Subscription and traffic revenues 20 698 21 465 87 147
Other revenues 6 713 6 943 28 692
Total revenues 27 411 28 408 115 839

Gross profit

Gross profit is a key financial parameter for Telenor and is the difference between total revenue and costs of materials and traffic charges. Gross profit creation, making gross profit a key financial parameter to follow. It is also used for internal performance analysis.

Reconciliation

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Total revenues 27 411 28 408 82 087 86 517 115 839
Costs of materials and traffic charges (6 852) (6 757) (21 056) (20 944) (29 037)
Gross profit 20 559 21 651 61 031 65 573 86 802
Gross profit FX adjusted 20 484 20 879 61 031 61 802
Change (395) (771)
Change (%) -1.9 % -1.2 %

Operating expenses (opex)

Operating expenses (opex) is a key financial parameter for Telenor and consists of salaries and pers continuous effort to improve efficiency makes opex a key financial parameter to follow. It is also used for internal performance analysis.

Reconciliation

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Salaries and personnel cost (2 414) (2 493) (7 798) (8 333) (11 152)
Other operating expenses (5 289) (5 535) (15 815) (17 442) (23 302)
Operating expenses (7 703) (8 028) (23 613) (25 775) (34 455)
Operating expenses FX adjusted (7 670) (7 734) (23 613) (24 340)
Change 64 727
Change (%) 0.8 % 3.0 %

Positive change indicates opex reduction

EBITDA before other income and other expenses and EBITDA margin

Earnings before interest, tax, depreciation and amortisation (EBITDA) is a key financial parameter for Telenor. EBITDA before other income and other expenses is defined as EBITDA less income and expenses, such as gains and losses on disposals of property, plant and equipment (PPE) and operations, workforce reductions, onerous contracts and outcome from legal settlements that are of special or structural nature. EBITDA before other income and expenses is reconciled in the section Group overview. EBITDA margin is defined as EBITDA before other income and expenses divided by total revenues. These measures are useful to investors and other stakeholders in evaluating operating profitability on a more variable cost basis as they exclude depreciation and amortisation expenses related primarily to capital expenses and acquisitions that occurred in the past and non-recurring items, as well nd other operators.

EBITDA margin

Third quarter
NOK in million 2021 2020 2020
Total revenues 27 411 28 408 115 839
EBITDA before other items 12 856 13 623 52 347
EBITDA margin 46.9 % 48.0 % 45.2 %

Organic EBITDA

Organic EBITDA growth is defined as EBITDA (before other income and other expenses) adjusted for the effects of acquisition and disposal of operations and currency effects. We believe that the measure provides useful and necessary information to investors, and other stakeholders for the following reasons:

it provides additional information on underlying growth of the business without the effect of certain factors unrelated to its operating performance, and

it is used for internal performance analysis.

Reconciliation

Third quarter Change third quarter
NOK in million 2021 2020 2021 Change YoY
EBITDA 12 856 13 623 (767) -5.6%
Impact using exchange rates for 2021 (42) (478) 436
M&A - (39) 39
Organic EBITDA 12 814 13 105 (291) -2.2%
Third quarter Change third quarter
NOK in million 2020 2019 2020 Change YoY
EBITDA 13 623 12 339 1 284 10.4%
Impact using exchange rates for 2020 314 623 (310)
M&A (548) (4) (544)

Capital expenses

Capital expenses (capex) are derived from the balance sheet and consist of investments in property, plant and equipment (PPE), intangible assets and licenses and spectrum as part of right-of-use assets. Capex excludes business combinations and asset retirement obligations. Capex is a measure of investments made in the operations in the relevant period and is useful to investors and other stakeholders in evaluating the capital intensity of the operations. Capex and capex/revenues is deemed to better gauge the actual capital expenses incurred in the period than the payment for purchases of PPE, intangible assets and licenses and spectrum as part of right-of-use assets in the cash flow statement.

Capex excluding licences and spectrum is relevant to users to measure the level of underlying investments. Historically, licence and spectrum investments have varied significantly between reporting periods.

Reconciliation

Third quarter First three quarters Year
2021 2020 2021 2020 2020
4 134 3 966 14 511 14 133 19 000
13 220 (1 371) (3 038) (1 758)
(93) (109) 1 334 231 4 466
(29) (135) (151) (365) (556)
4 025 3 943 14 323 10 962 21 152
(10) (408) (2 245) (747) (5 341)
4 014 3 535 12 077 10 215 15 811
27 411 28 408 82 087 86 517 115 839
14.6 % 12.4 % 14.7 % 11.8 % 13.6 %
14.7 % 13.9 % 17.4 % 12.7 % 18.3 %

Investments

Investments consist of capex and investments in businesses. Investments in businesses comprise purchase of shares in both controlled and noncontrolled entities from a third party, including acquisitions of businesses not organised as separate companies as well as capital injections into noncontrolled entities. Investments (or total investments) is deemed to better gauge the actual investments for the period than in the purchases of property, plant and equipment (PPE) and intangible assets line items in the cash flow statement.

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Capital expenses 4 025 3 943 14 323 10 962 21 152
Investments in businesses 13 275 203 275 367
Investments 4 038 4 218 14 525 11 237 21 519

Net interest-bearing debt excluding licence obligations (Net debt)

Net debt is derived from the balance sheet and consists of both current and non-current interest-bearing liabilities, current and non-current lease liabilities less related current and non-current hedging instruments, financial instruments, such as debt instruments and derivatives, and cash and cash equivalents. Net debt is adjusted for licence obligations.

indicator of the overall balance sheet strength. It is also a single measure that y mean that the cash included in the net debt calculation is available to settle the liabilities included in this measure.

Net debt is considered to be an alternative performance measure as it is not defined in IFRS. The most directly comparable IFRS measure is the aggregate interest-bearing liabilities (both current and non-current) and cash and cash equivalents. A reconciliation from these to net debt is provided below.

Reconciliation
NOK in million 30 September 2021 31 December 2020 30 September 2020
Non-current interest-bearing liabilities 88 834 98 627 103 188
Non-current lease liabilities 29 693 35 584 33 913
Current interest-bearing liabilities 10 123 7 296 8 377
Current lease liabilities 8 022 9 298 10 213
Less:
Cash and cash equivalents (21 997) (20 577) (17 483)
Hedging instruments (1 327) (2 387) (2 625)
Financial instruments (329) (356) (272)
Adjustments:
Non-current licence obligations (13 382) (13 446) (12 686)
Current licence obligations (3 307) (3 601) (4 387)
Net interest-bearing debt excluding licence obligations 96 329 110 438 118 239

Net debt/EBITDA

Telenor measures leverage as the ratio of Net debt/ EBITDA before other items. This ensures consistency with our alternative performance measure organic EBITDA growth, which is also based on EBITDA before other items, and our external guiding for this parameter. Further, this prevents temporary spikes in leverage due to other income and expenses and thus ensures transparency and a better understanding of T profits from its regular operations.

Telenor aims to maintain a solid balance sheet through keeping Net debt/EBITDA before other items in the range of 1.8x to 2.3x, in order to maintain financial flexibility and ensure cost efficient funding.

The measure provides useful information about the strength of our financial position and is regularly reported internally. For comparability, the 12 months rolling EBITDA before other items includes proforma figures for DNA for the periods before consolidation. 12 months EBITDA for the period ending 30 September 2020 and 31 December 2020 include EBITDA contribution from Telenor Myanmar.

First three quarters Year
NOK in million 2021 2020 2020
Net debt 96 329 118 239 110 438
EBITDA before other items 49 967 56 405 56 520
Net debt/EBITDA before other items 1.9 2.1 2.0

Free cash flow

Telenor makes use of free cash flow and free cash flow before M&A activities as important performance measures when presenting and discussing our reported results. We believe it is both useful and necessary to communicate free cash flow and free cash flow before M&A activities for the following reasons:

  • Free cash fl operations.
  • Free cash flow excludes items that are deemed discretionary, such as financing activities. In addition, free cash flow before M&A activities excludes cash flows relating to acquisitions and disposals of businesses.
  • Free cash flow facilitates comparability with other companies, although our measure of free cash flow may not be directly comparable to similar titled measures used by other companies.
  • These measures are used for management planning, reporting and incentive purposes.

A reconciliation of net cash flow from operating activities and net cash flow from investing activities to free cash flow and free cash flow before M&A activities is provided in the table below.

Reconciliation

Third quarter First three quarters Year
NOK in million 2021 2020 2021 2020 2020
Net cash flows from operating activities 13 071 10 926 33 751 32 514 43 820
Net cash flows from investing activities (2 902) (3 448) (12 237) (13 002) (10 565)
Payments of lease liabilities related to spectrum licences (320) (455) (765) (864) (3 634)
Repayments of borrowings - supply chain financing (46) (89) (168) (171) (89)
Dividends paid to and purchase of shares from non-controlling interest (1 330) (1 385) (3 225) (2 864) (3 281)
Payments of lease liabilities related to other lease contracts (1 289) (1 177) (4 216) (3 887) (5 395)
Free cash flow 7 185 4 372 13 139 11 725 20 855
M&A activities 1 014 476 1 852 1 171 8 313
Free cash flow before M&A activities 6 170 3 895 11 288 10 554 12 542

Return On Capital Employed (ROCE)

When evaluating different financial metrics before making an investment, the Group also considers the return on capital employed. Return on capital employed is calculated by dividing the return of last twelve months by the average balance of capital employed for the same twelve-month period. Return is defined as operating profit including share of profits from associated companies and joint ventures, less income taxes. Capital employed is defined as the sum of total equity and net interest-bearing debt including licence obligations and net pension obligations. The average of capital employed during the period is calculated as average of opening and closing balance for the given twelve-month period.

The calculated return on capital employed is based on the actual generated return, and hence it may be impacted by unusual returns or losses at a particular point of time.

Reconciliation

First three quarters Year
NOK in million 2021 2020 2020
Operating profit 26 303 25 180 27 984
Share of net income (loss) including gains/losses from associated companies and joint ventures (341) (894) (361)
Income taxes (6 270) (6 093) (6 419)
A - Earnings 19 692 18 193 21 204
Total equity as of beginning of the period 38 072 41 531 43 339
Net interest-bearing debt including license obligations as of beginning of the period 135 312 120 383 123 707
Net pension obligations as of beginning of the period 3 258 3 358 2 386
B - Total capital employed as of beginning of the period 176 641 165 272 169 432
Total equity as of end of the period 30 947 38 072 43 918
Net interest-bearing debt including license obligations as of end of the period 113 018 135 312 127 485
Net pension obligations as of end of the period 2 711 3 258 2 747
C - Total capital employed as of end of the period 146 676 176 641 174 150
D- Average capital employed before adjustments (D=(B+C)/2) 161 658 170 957 171 791
E - Adjustment for Telenor Myanmar and Canal Digital 6 473 13 458 12 749
F - Average capital employed (F=D-E) 155 186 157 499 159 042
G - Return on capital employed (G=A/F) 13% 12% 13%

31 TELENOR THIRD QUARTER 2021

Mobile operations

Revenues

Mobile subscription and traffic

Consist of subscription and connection fees, revenues from voice (outgoing traffic) and non-voice traffic, outbound roaming and other mobile

Interconnect

Consist of revenues from incoming traffic related to the MVNO subscriptions are not included.

Other mobile

Consist of inbound roaming, national roaming, telemetric and revenues related to service providers and MVNOs (Mobile Virtual Network Operators). Telemetric is defined as subscriptions and services related to machine-to-machine (M2M) / Internet of Things (IoT), i.e. industrial mobile data applications directed at communication between machines.

Non-mobile

Consist of revenues from customer equipment and businesses that are not directly related to mobile operations.

aming, national roaming, service providers, MVNOs, sale of customer equipment and incoming traffic related to service provider subscriptions.

Key Figures

Subscriptions

Contract subscriptions are counted until the subscription is terminated or until there has been no revenues or outgoing/incoming traffic during the last three months. Prepaid subscriptions are counted as active if there has been outgoing or incoming traffic or if the SIM card has been reloaded during the last three months. Service provider and MVNO subscriptions are not included. Data only SIM cards are included, but SIM cards used for telemetric applications and twin/multi SIM cards are excluded. Total subscriptions are voice SIM cards plus data only SIM cards used for mobile broadband.

Active mobile internet users

Active mobile internet users are subscriptions with at least 150 KB of data during the last three months.

Average traffic minutes per subscription per month (AMPU)

Traffic minutes per subscription per month are calculated base subscriptions less data only subscriptions. This includes zero rated minutes and outgoing minutes from own subscriptions while roaming. Outgoing and incoming minutes related to inbound roaming, national roaming, service providers and MVNOs are not included.

Average revenue per subscription per month (ARPU)

ons for the relevant period.

32 TELENOR THIRD QUARTER 2021

Fixed operations

Revenues

Telephony

Consist of subscription and connection fees, traffic (fixed to fixed, fixed to mobile, to other countries, value added services, other traffic) for PSTN/ISDN and Voice over Internet Protocol (VoIP).

Internet and TV

Consist of subscription, traffic charges and connection fees for xDSL, cable, fibre and fixed wireless access, in addition to revenues from TV services. High-speed fixed internet includes fibre, cable, VDSL and fixed wireless access.

Data services

Consist of Nordic Connect/IP-VPN and security.

Other

Consist of leased lines, managed services and other retail products.

Wholesale and broadcasting

Wholesale consist of sale to service providers of telephony (PSTN/ISDN), Bitstream, LLUB, national and international interconnect, transit traffic, leased lines and other wholesale products. Broadcasting consist of revenues from terrestrial radio and TV transmission.

Key Figures

Subscriptions

Telephony consists of PSTN, ISDN and VoIP subscriptions. Internet consists of broadband access over xDSL, fibre, cable and fixed wireless access. TV consists of TV services over fibre and cable. Subscriptions are counted until the subscription is terminated.

Average revenue per subscription per month (ARPU)

the relevant period. Internet ARPU is calculated based on Internet revenues as defined above except TV service revenues. TV ARPU is calculated based on revenues from TV services.

Other

Revenues

Satellite

Consist of revenues from satellite services from the satellite position 1-degree west.

Infra

Consist of revenues from passive infrastructure services in Norway.

Third quarter 2021 Published by Telenor ASA N-1360 Fornebu, Norway Phone: +47 67 89 00 00

Investor Relations: E-mail: [email protected]

www.telenor.com