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SUNCORP GROUP LIMITED Interim / Quarterly Report 2011

Feb 22, 2011

65879_rns_2011-02-22_325c7759-d93e-4eea-8080-4deae86e8a3a.pdf

Interim / Quarterly Report

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ABN 66 010 831 722 Suncorp-Metway Ltd

Consolidated Financial Results

for the half year ended 31 December 2010 Release date 23 February 2011

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Consolidated financial results

for the half year ended 31 December 2010

Basis of Preparation

The Suncorp-Metway Ltd Group (Suncorp Group) comprises Suncorp-Metway Ltd and its subsidiaries and the Group's interests in associates and jointly controlled entities.

For the half year ended 31 December 2010, Suncorp-Metway Ltd was the ultimate holding company of the Suncorp Group. On 7 January 2011, Suncorp-Metway Ltd completed a restructure under a court approved scheme of arrangement, which resulted in Suncorp Group Limited becoming the new parent entity of the Suncorp Group, listed on the Australian Securities Exchange. On this date, Suncorp-Metway Ltd became a wholly owned subsidiary of Suncorp Group Limited. This restructure has no impact on the financial results for the half year ended 31 December 2010.

The results have been determined in accordance with Australian Accounting Standards. All figures have been quoted in Australian dollars unless otherwise denoted and have been rounded to the nearest million.

All figures relate to the half year to 31 December 2010 and comparatives are for the half year ended 31 December 2009 unless otherwise stated.

The Core and Non-core Bank results are presented separately in this report, with the consolidated result available in Appendix 8. The Core and Non-core banking tables represent an indicative view of relative performance. Whilst every effort has been made to ensure that the tables are as accurate as possible, necessary assumptions around the allocation of funding and expenses have been made.

Disclaimer

This report contains general information which is current as at 23 February 2011. It is information given in summary form and does not purport to be complete.

It is not a recommendation or advice in relation to Suncorp Group Limited, Suncorp-Metway Ltd or any product or service offered by the Suncorp Group. It is not intended to be relied upon as advice to investors or potential investors, and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice, when deciding if an investment is appropriate.

This report should be read in conjunction with all other information concerning Suncorp Group Limited filed with the Australian Securities Exchange.

The information in this report is for general information only. To the extent that the information may constitute forward-looking statements, the information reflects Suncorp's intent, belief or current expectations with respect to our business and operations, market conditions, results of operations and financial condition, capital adequacy, specific provisions and risk management practices at the date of this report. Such forward-looking statements are not guarantees of future performance and involve known and unknown risks and uncertainties, many of which are beyond Suncorp's control, which may cause actual results to differ materially from those expressed or implied. Suncorp undertakes no obligation to update any forward-looking statement to reflect events or circumstances, after the date of this report (subject to securities exchange disclosure requirements).

Registered Office

Level 18, 36 Wickham Terrace Brisbane Queensland 4000 Telephone: (07) 3835 5769 www.suncorpgroup.com.au

Investor Relations

Steve Johnston

EGM Group Corporate Affairs and Investor Relations Telephone: (07) 3135 3988 [email protected]

Consolidated financial results

for the half year ended 31 December 2010

Table of Contents

Basis of Preparation ............................................................................................................................................................................. 2 Financial Results Summary ................................................................................................................................................................. 5 Review of Consolidated Operations ................................................................................................................................................... 6 Post balance date events and implications ....................................................................................................................................... 8 Contribution to Profit by Division ..................................................................................................................................................... 10 Statement of Financial Position ........................................................................................................................................................ 11 Ratios and Statistics .......................................................................................................................................................................... 12 Group Capital ...................................................................................................................................................................................... 13 Dividends ............................................................................................................................................................................................. 14 Income Tax .......................................................................................................................................................................................... 14 Segment Information – General Insurance ...................................................................................................................................... 15 Result overview ............................................................................................................................................................................... 15 Profit contribution ............................................................................................................................................................................ 16 General Insurance ratios ................................................................................................................................................................. 16 Statement of financial position ........................................................................................................................................................ 17 Gross written premium .................................................................................................................................................................... 18 Net incurred claims .......................................................................................................................................................................... 21 Operating expenses ........................................................................................................................................................................ 22 Managed schemes .......................................................................................................................................................................... 23 Joint ventures and other income ..................................................................................................................................................... 23 Investment income .......................................................................................................................................................................... 23 Personal Lines Australia.................................................................................................................................................................. 25 Commercial Lines Australia ............................................................................................................................................................. 26 New Zealand ................................................................................................................................................................................... 27 Segment Information – Core Bank .................................................................................................................................................... 29 Result overview ............................................................................................................................................................................... 29 Outlook ............................................................................................................................................................................................ 30 Profit contribution – Core Bank ....................................................................................................................................................... 30 Ratios and statistics ........................................................................................................................................................................ 30 Loans, advances and other receivables .......................................................................................................................................... 31 Wholesale funding including securitisation maturity profile ............................................................................................................. 34 Net interest income ......................................................................................................................................................................... 35 Net banking fee income................................................................................................................................................................... 37 Other operating revenue ................................................................................................................................................................. 37 Operating expenses ........................................................................................................................................................................ 38 Impairment losses on loans and advances ..................................................................................................................................... 38 Impaired assets ............................................................................................................................................................................... 39 Average banking balance sheet ...................................................................................................................................................... 41 Segment Information – Non-core Bank ............................................................................................................................................ 43 Result overview ............................................................................................................................................................................... 43 Outlook ............................................................................................................................................................................................ 43 Profit contribution – Non-core Bank ................................................................................................................................................ 44 Ratios and statistics ........................................................................................................................................................................ 44 Loans, advances and other receivables .......................................................................................................................................... 45 Funding ........................................................................................................................................................................................... 47 Net interest income ......................................................................................................................................................................... 49 Net banking fee income................................................................................................................................................................... 51 Operating expenses ........................................................................................................................................................................ 51 Impairment losses on loans and advances ..................................................................................................................................... 51 Impaired asset balances ................................................................................................................................................................. 52 Provision for impairment.................................................................................................................................................................. 53 Average banking balance sheet ...................................................................................................................................................... 54 Segment Information – Life ............................................................................................................................................................... 55 Result overview ............................................................................................................................................................................... 55 Life Embedded Value ...................................................................................................................................................................... 62

Consolidated financial results

for the half year ended 31 December 2010

Appendix 1 – Consolidated income statement for the half year ended 31 December 2010 ........................................................ 67 Appendix 2 – Ratio Calculations ....................................................................................................................................................... 68 Appendix 3 – Group Capital ............................................................................................................................................................... 70 Banking capital adequacy ............................................................................................................................................................... 73 Appendix 4 – Underlying General Insurance ITR ........................................................................................................................... 77 Appendix 5 – General Insurance Profit – Short-tail and Long-tail (includes NZ) ........................................................................ 78 Appendix 6 – General Insurance New Zealand Segment Results Expressed in NZ$ .................................................................. 79 Appendix 7 – General Insurance Profit Excluding the Discount Rate Movements and FSL ....................................................... 80 Appendix 8 – Consolidated Bank ...................................................................................................................................................... 81 APS330 Disclosure ......................................................................................................................................................................... 91 Appendix 9 – Definitions .................................................................................................................................................................... 95 Appendix 10 – 2011 Key Dates[(1)] ......................................................................................................................................................... 98

Consolidated financial results for the half year ended 31 December 2010

Financial Results Summary

  • Group net profit after tax (NPAT) of $223 million. Profit after tax from business lines of $356 million

  • Interim ordinary dividend of 15 cents per share, fully franked, representing a payout ratio of 54% of cash earnings excluding divestments

  • General Insurance NPAT of $292 million. Underlying ITR of 10.5%, up from 9% in FY10

  • Gross Written Premium up 2.1% on a reported basis and 4.3% excluding product exits

  • Core Bank profit after tax of $110 million. Net interest margin of 1.83%

  • Non-core Bank loss after tax of $107 million. Non-core run-off progressing ahead of plan with total lending reducing to $9.8 billion.

  • $35 million provision overlay for expected weather event impacts on Suncorp Bank

  • Suncorp Life NPAT of $61 million including underlying profit after tax of $71 million.

  • Suncorp Life Embedded Value remained stable at $2.4 billion

  • Capital levels remain strong with the General Insurance MCR coverage at 2.03 times and the Bank Net Tier 1 ratio at 13.74%

Operational Summary

  • Business stabilised. Bank S&P credit rating upgraded to ‘A+’

  • Building Blocks program progressing ahead of schedule

  • One view of our employees – single enterprise agreement approved

  • One view of group finances – single general ledger completed

  • One view of customers – single customer data warehouse operating

  • AAMI home and motor products moved to the Group’s single pricing engine

  • Single claims system and Repairlink progressing well

  • Tyndall Investments and New Zealand Guardian Trust divested

  • Transition to Non-Operating Holding Company structure approved

Consolidated financial results

for the half year ended 31 December 2010

Review of Consolidated Operations

In November 2009, Suncorp CEO Patrick Snowball outlined the immediate priorities for the Group. These were to stabilise the business; appoint a new executive team; strengthen the balance sheet, provisions and reserves; simplify the business ; and outline a plan for future growth . The half year to 31 December 2010 provided further evidence of Suncorp executing a range of initiatives under these key areas.

A comprehensive program to stabilise the Group through improved operational performance, simplification and the communication of a clear strategy resulted in an upgrade to the Standard & Poor’s credit rating for the Bank to ‘A+’ with a stable outlook.

During the half, the Suncorp Senior Leadership Team was further strengthened with the appointment of Amanda Revis, Group Executive Human Resources.

With the business stabilised and the executive team in place, the Group has focused on the three remaining priorities.

On-going simplification

In the year to June 2010, the Group began the process of simplifying its structures and eliminating management distractions. Initiatives included divestment of LJ Hooker and the 50% joint venture positions in the insurance arms of Royal Automobile Club of Queensland (RACQI) and Royal Automobile Association of South Australia (RAAI). The Group also commenced a number of projects referred to as ‘building blocks’ which are designed to provide a single view of the Group’s employees, customers, financial management and insurance pricing and claims.

There has been substantial progress in the delivery of these key projects and other initiatives to simplify the business during the past six months.

Building block projects

The Group has moved to significantly simplify its people processes by consolidating multiple terms and conditions into consistent employment arrangements for all employees in Australia. In November 2010, Suncorp employees voted in favour of a single Group-wide Enterprise Agreement. The Suncorp Group Enterprise Agreement 2011 has now been approved by Fair Work Australia and will come into effect on 26 February 2011.

During the half, the Group also successfully moved to one general ledger accounting system providing a single view of the Group’s finances.

Suncorp now has a single view of its direct customer base with the commissioning of a single customer data warehouse. This initiative, completed in November 2010, is already allowing the Group to better target its marketing through its personal insurance business. It has also enabled the Group to successfully develop life insurance products that can be marketed through general insurance brands including Apia, Suncorp and GIO.

The general insurance building block projects are progressing ahead of schedule. In pricing, AAMI home and motor products were successfully moved to the general insurance pricing engine (GIPE); thereby enabling pricing to be tailored to individual risk and improving risk selection overall. In claims, the move to a single system for home and motor repair is progressing well, with the continued roll out of Guidewire ClaimCentre and the introduction of Repairlink assessing teams, representing all brands.

SMART (Small-Medium Accident Repair Technique) Repair centres continue to be rolled out with shops operational in Melbourne (3), Adelaide (1) and Perth (1). Sydney’s first SMART shop will open in mid 2011.

Consolidated financial results

for the half year ended 31 December 2010

Non-Operating Holding Company (NOHC)

On 7 January 2011, Suncorp completed its transition to a Non-Operating Holding Company (NOHC) structure. This further simplifies the Group’s legal structures, provides a more transparent view of the way capital is managed throughout the Group and enhances strategic flexibility. The new Group holding company is Suncorp Group Limited and the Group’s ASX code remains ‘SUN’.

Divestments

During the half year, the Group announced the divestment of its ownership of Tyndall Investments (Tyndall) and New Zealand Guardian Trust (NZGT) for $80 million and NZ$42 million respectively. These divestments continue the program of re-focusing and simplifying Suncorp Life’s core life insurance business.

Strengthening the balance sheet / capital management

The Group remains focused on strengthening its balance sheet and capital reserves. The Group’s capital levels have further improved during the half allowing it to set a dividend payout ratio towards the midpoint of the Group’s target range of 50% to 60% of cash earnings (excluding divestments) despite the increased costs associated with recent natural hazard events.

The Bank continues to achieve run-off of the non-core portfolio ahead of schedule providing further support to the Group’s future capital outlook. The non-core book reduced by $2.8 billion during the half.

The Group expects current regulatory uncertainty will be substantially resolved over the remainder of the 2011 financial year. This will allow the Group to establish appropriate capital targets for each of its businesses and, in turn, direct capital that is surplus to those targets to the Group NOHC. A key priority for the Group over the remainder of the year will be to outline a capital management program under the NOHC structure and to identify capital that is surplus to the requirements of the business.

Execution of growth plans

Each of the businesses is making good progress on the plans outlined to the market.

The three General Insurance (GI) businesses are committed to:

  • At least 3% improvement in underlying GI margins by FY12. (The underlying margin for FY10 was 9% and this increased to 10.5% in this result) ;

  • $235 million in annual benefits from the building blocks program;

  • A personal insurance business with one functionally aligned, customer focused team delivering portfolio growth and using its scale in pricing and claims;

  • A commercial insurance business targeting market share growth of 3% based on a significant opportunity in SME and targeted growth in Corporate and Specialty sectors; and

  • The potential to double the Group’s scale and profit footprint in New Zealand.

Suncorp Bank has outlined plans to capitalise on its regional bank leadership position and realise its vision to be recognised as the best bank for middle Australia within its chosen areas of personal banking, SME and agribusiness. The Core Bank is committed to:

  • Achieving 1 to 1.3 times system growth in housing lending by December 2010. (This was surpassed in the half to December with home loan growth of 4.7%, representing 1.5 times system growth levels)

  • Delivering a sustained Return on Equity greater than 15%, and by 2013: o to grow the total customer base to greater than one million;

  • in Western Australia and New South Wales, double the branch footprint and treble the number of customers;

  • increase ‘main financial institution’ (MFI) bank customers by 50%; and

  • to reduce the cost to income ratio to the mid 40's.

Consolidated financial results for the half year ended 31 December 2010

Suncorp Life plans to lead the Independent Financial Adviser (IFA) market and build a direct distribution business of scale. Life is committed to:

  • More than double new business volumes (new business increased by 16% in the first half);

  • Reduce acquisition expenses as a percentage of new business premium;

  • Reduce maintenance expenses as a percentage of in-force premium;

  • Generate double digit in-force premium growth with an active focus on retention; and

  • Improve disability claims experience.

Driving each of these metrics will enhance profit, improve Return on Equity and grow Embedded Value (EV).

Financial performance for the half year to 31 December 2010

The General Insurance profit after tax was $292 million. Natural hazard claims were $182 million above allowances. Improvements in the management of long-tail claims and reduced claims handling costs have resulted in central estimate reserve releases that were $151 million above the Group’s normal expectations. The underlying ITR has improved from 9% in FY10 to 10.5% in the first half as the early benefits of claims and pricing initiatives flow through.

In the Core Bank , profit after tax was $110 million, with a half year net interest margin of 1.83%. The margin against lending assets was 2.10% for the half. Both measures improved when compared to the December 2009 half year.

The Non-core Bank incurred a loss after tax of $107 million. The run-off of the portfolio progressed ahead of expectations with total lending reducing 22% or $2.8 billion over the half year. Impairment losses were significantly lower than the December 2009 half.

Suncorp Life’s profit after tax was $61 million. Underlying profit after tax of $71 million was impacted by higher than expected claims incidences and policy lapses. The EV of Suncorp Life was stable at $2.4 billion and value of one year’s sales amounted to $40 million.

The combined profit after tax from business lines was $356 million for the half year.

The after tax loss from divestments of Tyndall and NZGT was $77 million. This, along with the amortisation of intangibles, resulted in a Group net profit after tax of $223 million.

Cash earnings per share (excluding divestments) which forms the basis of the Group’s dividend payout was 27.7 cents. The interim dividend of 15 cents represents a payout ratio of 54%.

Post balance date events and implications

Natural Hazard events since 1 January 2011

Since 1 January 2011, there has been a succession of major natural hazard events in Australia including:

  • flooding in Brisbane, Toowoomba, Ipswich and the Lockyer Valley from 8 January 2011;

  • ● flooding in regional Victoria from 13 January 2011;

  • impacts of Cyclone Yasi in North Queensland from 2 February 2011; and

  • flooding and storms in Victoria from 4 February 2011.

The Group has engaged additional resources to assist in the processing and assessment of claims and the management of repair activity. The Group's comprehensive reinsurance program, including a property catastrophe treaty and aggregate cover, has significantly limited the net financial costs associated with these events. The estimated net costs of the events are calculated in the table below.

Consolidated financial results

for the half year ended 31 December 2010

APPROX. ESTIMATED RECOVERABLE RECOVERABLE ESTIMATED
NUMBER OF GROSS FROM CATASTROPHE FROM AGGREGATE NET
CLAIMS COST PROGRAM PROGRAM COST
EVENT $M $M $M $M
South East Queensland floods (from 8 January) 10,500 750 - 850 550 - 650 118 72
Regional Victoria floods (from 13 January) 2,600 30 n/a 20 10
Tropical Cyclone Yasi North Queensland (from 2 February) 15,000 200 n/a 190 10
Storms and floodingVictoria(from 4 February) (1) 12,000 110 - 120 n/a 72 38 - 48

(1) The Group received preliminary meteorological advice to suggest that weather related claims in Victoria from 4 February were caused by the same Cyclone Yasi weather system that impacted North Queensland and therefore should be treated as one event for reinsurance purposes. While this opinion was initially supported by one of the Group's reinsurance partners, another has recently advised the Group that it disputes this interpretation. Accordingly, the financial impacts have been shown above assuming the impacts of the Cyclone Yasi system are treated as two separate events.

Status of Aggregate Cover

As a consequence of these events, the Group has fully utilised the $400 million of capacity under the aggregate cover.

Reinsurance reinstatements and costs

Given the frequency and severity of recent natural hazard events, the Group believes it has been appropriate to continue to maintain significant catastrophe reinsurance coverage including:

  • The purchase of additional cover to reduce the Group's maximum event retention for New Zealand risks to NZ$60 million. The cost of this cover is $13 million and is included in the first half results.

  • Two reinstatements providing coverage for losses between $200 million and $500 million following the New Zealand earthquake and south-east Queensland flooding events. The cost of these additional covers is $120 million.

  • The purchase of additional reinstatement coverage for losses between $500 million and $1 billion following the development of the south-east Queensland flooding event. The cost of this cover is $40 million.

Following the purchase of these additional reinsurance covers, the Group’s property catastrophe treaty will be restored to provide a similar level of coverage to that available at the beginning of the financial year.

Suncorp Bank impact

The Group has estimated the potential financial impact of all of the weather events on Suncorp Bank and, in particular, the potential impact on credit quality. In the financial results to 31 December 2010, an allowance of $35 million has been included in the collective provision to cover possible downgrades to credit quality in the book. The Group does not expect to make any additional provision overlays in the second half.

Suncorp Life impact

While the events may have an impact on new business sales and claims duration in Suncorp Life, this is likely to be short-term in nature and no specific allowance is considered necessary.

Consolidated financial results

for the half year ended 31 December 2010

Contribution to Profit by Division

Contribution to Profit by Division
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
General Insurance
Gross writtenpremium 3,563 3,537 3,490 0.7 2.1
Net earned premium 3,266 3,166 3,144 3.2 3.9
Net incurred claims (2,284) (2,446) (2,191) (6.6) 4.2
Operating expenses (795) (858) (812) (7.3) (2.1)
Investment income - insurance funds 169 342 260 (50.6) (35.0)
Insurance tradingresult 356 204 401 74.5 (11.2)
Managed schemes net income 3 (4) 8 n/a (62.5)
Joint venture and other income 12 30 23 (60.0) (47.8)
Investment income - shareholder funds 87 94 100 (7.4) (13.0)
Profit before tax and capital funding 458 324 532 41.4 (13.9)
Capital funding (43) (41) (41) 4.9 4.9
Profit before tax 415 283 491 46.6 (15.5)
Income tax (123) (73) (144) 68.5 (14.6)
General Insuranceprofit after tax 292 210 347 39.0 (15.9)
Banking
Core Bank profit after tax 110 114 154 (3.5) (28.6)
Non-core Bankprofit/(loss)after tax (107) (74)
(150) 44.6 (28.7)
Total Bankprofit after tax 3 40 4 (92.5) (25.0)
Life
Underlying profit after tax 71 103 85 (31.1) (16.5)
Market adjustments after tax (10) 14 20 n/a n/a
Lifeprofit after tax 61 117 105 (47.9) (41.9)
Profit after tax from business lines 356 367 456 (3.0) (21.9)
Other
Contribution from LJ Hooker - - 4 n/a (100.0)
Sale of subsidiaries and investment in joint ventures(1) (106) 165 50 n/a n/a
Consolidation adjustments(2) 5 10 (1) (50.0) n/a
Amortisation of acquisition intangible assets (76) (98) (112) (22.4) (32.1)
Integration costs - - (59) n/a (100.0)
Profit/(loss) before tax (177) 77
(118) n/a 50.0
Income tax 48 (22) 29 n/a 65.5
Profit/(loss) on other items (129) 55
(89) n/a 44.9
Profit after tax before non-controlling interests 227 422 367 (46.2) (38.1)
Non-controllinginterests (4) (6) (3) (33.3) 33.3
Netprofit after tax 223 416 364 (46.4) (38.7)

(1) Includes the loss before tax on the sale of Tyndall and NZGT of $106 million in the half year to 31 December 2010, profit before tax of the sale from the RACQI and RAAI joint ventures of $165 million in the half year to 30 June 2010 and profit before tax from sale of LJ Hooker of $50 million in the half year to 31 December 2009.

(2) Represents elimination of Group transactions including treasury shares and transactions between lines of business.

10

Consolidated financial results

for the half year ended 31 December 2010

Statement of Financial Position

Statement of Financial Position
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Assets
Cash and cash equivalents 1,496 883 1,499 69.4 (0.2)
Receivables due from other banks 91 232 123 (60.8) (26.0)
Trading securities 4,868 8,233 7,050 (40.9) (31.0)
Derivatives 376 833 384 (54.9) (2.1)
Investment securities 23,969 21,091 20,469 13.6 17.1
Assets classified as held for sale 118 - - n/a n/a
Loans, advances and other receivables 52,311 53,724 55,552 (2.6) (5.8)
Reinsurance and other recoveries receivable 2,166 1,878 1,560 15.3 38.8
Deferred insurance assets 918 748 880 22.7 4.3
Investments in associates and joint ventures 58 62 220 (6.5) (73.6)
Property, plant and equipment 337 358 367 (5.9) (8.2)
Deferred tax assets 170 101 159 68.3 6.9
Investment property 146 144 156 1.4 (6.4)
Other assets 464 425 414 9.2 12.1
Goodwill and intangible assets 6,368 6,627 6,707 (3.9) (5.1)
Total assets 93,856 95,339 95,540 (1.6) (1.8)
Liabilities
Deposits and short-term borrowings 36,912 34,098 34,638 8.3 6.6
Derivatives 3,266 2,461 2,460 32.7 32.8
Payables due to other banks 18 28 20 (35.7) (10.0)
Payables and other liabilities 1,233 1,874 1,635 (34.2) (24.6)
Current tax liabilities 171 1 72 large 137.5
Liabilities classified as held for sale 12 - - n/a n/a
Employee benefit obligations 238 280 239 (15.0) (0.4)
Unearned premium liabilities 3,674 3,672 3,582 0.1 2.6
Outstanding claims liabilities 8,358 8,028 7,550 4.1 10.7
Gross policy liabilities 5,650 5,583 5,888 1.2 (4.0)
Unvested policyowner benefits 452 404 452 11.9 -
Deferred tax liabilities 3 - - n/a n/a
Managed funds units on issue 581 437 788 33.0 (26.3)
Securitisation liabilities 4,011 4,710 4,336 (14.8) (7.5)
Debt issues 12,680 16,759 17,236 (24.3) (26.4)
Total liabilities excluding loan capital 77,259 78,335 78,896 (1.4) (2.1)
Loan capital
Subordinated notes 1,814 2,182 2,207 (16.9) (17.8)
Preference shares 871 869 867 0.2 0.5
Total loan capital 2,685 3,051 3,074 (12.0) (12.7)
Total liabilities 79,944 81,386 81,970 (1.8) (2.5)
Net assets 13,912 13,953 13,570 (0.3) 2.5
Equity
Share capital 12,614 12,618 12,526 (0.0) 0.7
Reserves 4 74 93 (94.6) (95.7)
Retainedprofits 1,273 1,241 942 2.6 35.1
Total equity attributable to owners of the Company 13,891 13,933 13,561 (0.3) 2.4
Non-controllinginterests 21 20 9 5.0 133.3
Total equity 13,912 13,953 13,570 (0.3) 2.5

The consolidated statement of financial position includes the assets and liabilities of the statutory funds of the Group’s life insurance businesses which are subject to restrictions under the Life Insurance Act 1995.

Consolidated financial results

for the half year ended 31 December 2010

Ratios and Statistics

HALF YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
% %
Performance ratios
Earnings per share(1)
Basic (cents) 17.51 32.81 28.97 (46.6) (39.6)
Diluted (cents) 17.51 31.90 28.28 (45.1) (38.1)
Cash earnings per share(1)
Basic (cents) 31.61 38.22 35.21 (17.3) (10.2)
Diluted (cents) 31.61 35.21 32.53 (10.2) (2.8)
Cash earnings per share excluding divestments
Basic (cents) 27.71 28.38 32.43 (2.4) (14.6)
Diluted (cents) 27.71 26.14 29.97 6.0 (7.5)
Return on average shareholders' equity (%) 3.2 6.1 5.4
Cash return on average shareholders' equity (%) 5.7 7.1 6.6
Return on average total assets (%) 0.47 0.88 0.75
Insurance trading ratio (%)
10.9
6.4 12.8
Core Bank net interest margin (interest earning assets) (%)
1.83
1.84 1.76
Shareholder summary
Dividend per ordinary share (cents) 15.0 20.0 15.0 (25.0) -
Payout ratio
Net profit after tax (%) 85.6 61.2 52.0
Cash earnings (%) 47.4 52.5 42.8
Cash earnings excluding divestments (%) 54.1 70.8 46.5
Weighted average number of shares
Basic (million) 1,272.7 1,267.8 1,256.4 0.4 1.3
Diluted (million) 1,272.7 1,376.4 1,359.8 (7.5) (6.4)
Number of shares at end of period (million) 1,272.2 1,273.2 1,262.6 (0.1) 0.8
Net tangible asset backing per share ($) 5.91 5.74 5.43 3.0 8.8
Share price at end of period ($) 8.61 8.04 8.70 7.1 (1.0)
Productivity
Core Bank cost to income ratio (%)
52.99
51.35 49.67
General Insurance expense ratio (%)
24.40
27.10 25.80
Financial position
Total assets ($ million)
93,856
95,339 95,540 (1.6) (1.8)
Net assets ($ million)
13,912
13,953 13,570 (0.3) 2.5
Capital
Bank capital adequacy ratio - Total (%) 14.20 14.71 13.70
Bank capital adequacy ratio - Net Tier 1 (%) 13.74 13.23 11.96
General Insurance GroupMCR coverage (times) 2.03 1.89 1.88

(1) Refer Appendix 2 for details of Earnings per share and Return on average shareholders’ equity calculations. Refer Appendix 9 for definitions.

12

Consolidated financial results

for the half year ended 31 December 2010

Group Capital

The Group’s capital position has strengthened due to retained earnings and as the Non-core Bank continues to run-off.

The Bank’s capital adequacy ratio of 14.2% has reduced slightly due to the redemption of $220 million of subordinated debt in September 2010. Importantly, the quality of capital has improved with the Net Tier 1 core ratio increasing by 51 basis points to 13.74%. The General Insurance Minimum Capital Requirement (MCR) has increased to 2.03 times from 1.89 times, in preparation for implementation of the NOHC structure.

Due to the ongoing uncertainty in the regulatory capital frameworks for banks and insurers, and the increased incidence of natural hazard events, the Board continues to believe it is prudent to retain appropriate capital buffers. Once regulatory uncertainties are resolved, the Group believes it will be in a position to provide further clarity regarding revised capital targets and its capital management strategy. The Board remains strongly of the view that capital, surplus to the requirements of the Group, should be returned to shareholders.

Given the strength of the capital position, and despite the impact of recent weather events, the Board has:

  • Declared an interim ordinary dividend of 15 cents per share, towards the midpoint of the stated 50% to 60% target range of cash earnings per share excluding divestments.

  • As a result of pursuing the transition to a NOHC, agreed to the redemption of $42 million in Reset Preference Shares; and

  • Maintained a zero discount on the Dividend Reinvestment Plan (DRP).

AS AT 31 DECEMBER 2010

CONSOLIDATION
& NON
GENERAL REGULATED
INSURANCE BANKING LIFE OTHER ENTITIES TOTAL
$M $M $M $M $M $M
Net Tier 1 capital 3,061 4,983 1,684 (42) (1,281) 8,405
Net Tier 1 capital ratios 1.63 times 13.74%
Total capital 3,824 5,151 1,684 - 181 10,840
Total capital ratios 2.03 times 14.20%

Detailed Group capital tables (including consolidation entries) are provided in Appendix 3.

Pro-forma capital on a NOHC basis

The NOHC restructure was approved by shareholders on 15 December 2010 and final capital transactions were executed on 7 January 2011. The intention of the NOHC restructure is to continue to manage capital in accordance with the existing internal capital targets, however, the new Group holding company, Suncorp Group Limited (SGL) may hold some of the capital to meet the internal targets of the operating businesses. Additionally, SGL will hold capital for risks associated with the service companies.

Shown below is a pro-forma capital position as at 31 December 2010. On this pro-forma basis, the Bank net Tier 1 ratio is 9.32% and the GI MCR is 1.81 times. Capital of $538 million is held at the NOHC level.

SGL & SERVICE GENERAL
COMPANIES INSURANCE BANKING LIFE CONSOLIDATION TOTAL
$M $M $M $M $M $M
Net Tier 1 capital 538 2,650 3,368 1,644 205 8,405
Net Tier 1 capital ratios 1.41 times 9.32%
Total capital 538 3,413 5,024 1,644 221 10,840
Total capital ratios 1.81 times 13.91%

Consolidated financial results

for the half year ended 31 December 2010

Dividends

The final dividend of 15 cents per share is fully franked and due to be paid on 1 April 2011. The record date for determining entitlements to the dividend is 4 March 2011.

HALF YEAR ENDED
DEC-10 JUN-10 DEC-09
$M $M $M
Franking credits
Franking credits available for subsequent financial years based on a
tax rate of 30% after proposed dividend 636 521 561

Income Tax

DEC-10 JUN-10 DEC-09
$M $M $M
Profit before income tax expense 364 551 567
Income tax using the domestic corporation tax rate of 30% 109 165 170
Increase in income tax expense due to:
Non-deductible expenses 10 8 7
Imputation gross-up on dividends received 1 11 1
Statutory funds 17 (29) 28
Income tax offsets and credits (2) (37) (2)
Amortisation of Promina acquisition intangible assets 4 4 3
Other - 11 2
139 133 209
(Over) provision inprioryears (2) (4) (9)
Income tax expense onpre-tax netprofit 137 129 200
Effective tax rate 37.6% 23.4% 35.3%
Income tax expense by segment
General Insurance 123 73 144
Banking 13 25 9
Life 49 9 76
Other (48) 22 (29)
Total income tax expense 137 129 200

The Group’s consolidated effective tax rate for the six months ended 31 December 2010 was 37.6%. The effective tax rate varies from the corporate tax rate mainly due to the following:

  • The statutory fund adjustment of $17 million. Accounting standards require that the tax expense from an increase in net market values of policyowner assets be recognised as part of the Group’s income tax expense, whereas the net profit before tax of the Group includes a partially offsetting transfer to policyowner liabilities. Consequently, the tax expense is disproportionate relative to the net profit before tax. The reverse (a tax credit) is required in periods where the market values of policyowner assets decrease.

  • Non-deductible expenses includes interest paid in respect of convertible preference shares ($6 million) and reset preference shares ($1 million).

14

Consolidated financial results

General Insurance

for the half year ended 31 December 2010

Segment Information – General Insurance

Basis of preparation

During the prior financial year, the General Insurance segments of Commercial Insurance, Personal Insurance and New Zealand were aligned with the internal management structure. Accordingly, the Compulsory Third Party (CTP) portfolio is now included in Commercial Insurance and historical comparatives have been adjusted to reflect this change.

Financial information in this section includes both fire service levies and the impact of discount rate movements. These impacts are eliminated in the General Insurance profit contribution table in Appendix 7. Appendices 4 to 7 contain supplementary General Insurance tables and include the underlying General Insurance ITR calculation.

Result overview

General Insurance recorded an after tax profit of $292 million for the half year to 31 December 2010.

The Insurance Trading Result (ITR) was $356 million, representing an insurance trading ratio of 10.9%. The headline ITR has reduced due to adverse natural hazard claims experience of $182 million above allowances. Favourable long-tail claims experience, resulted in reserve releases above normal expectations.

Gross Written Premium (GWP) increased 2.1% to $3.6 billion.

Short-tail classes experienced solid growth, with Home up 8.8% and Motor up 4.7%. Premium rates in these classes have continued to increase following ongoing adverse weather experience and higher reinsurance costs. Despite these premium increases, retention rates have remained strong.

Compulsory Third Party (CTP) GWP increased 5.4% despite a headline ceiling rate reduction in the Queensland scheme. Commercial insurance GWP reduced 6.3% on a headline basis, however, after excluding exited product lines, GWP increased by 2.3%.

Net incurred claims totalled $2.3 billion. Short-tail claims expenses were impacted by a number of major weather events resulting in net natural hazard claims being $182 million above the Group’s allowance. In long-tail claims, reserve releases of $176 million were primarily attributable to improved claims management and favourable claims experience.

Total operating expenses decreased by $17 million to $795 million. Acquisition expenses and other underwriting expenses reduced by $4 million and $13 million respectively primarily due to the run off of the exited Covermore business.

Investment income on insurance funds was $169 million. This included a benefit of $42 million from the narrowing of credit spreads and other mismatches. Investment returns on shareholder funds was $87 million.

Joint ventures and other income contributed $12 million. This is lower than prior years due to the divestment of the RACQ and RAA joint ventures.

The Group’s New Zealand operations were significantly impacted by the Christchurch earthquake in September 2010. Despite being one of the largest global events for the 2010 calendar year, a prudent reinsurance program which included a Maximum Event Retention (MER) of A$47 million, enabled NZ operations to report a minor pre-tax loss of $5 million.

General Insurance

for the half year ended 31 December 2010

Consolidated financial results

Profit contribution

HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Gross written premium 3,563 3,537 3,490 0.7 2.1
Gross unearnedpremium movement (16) (85) (53) (81.2) (69.8)
Gross earned premium 3,547 3,452 3,437 2.8 3.2
Outwards reinsurance expense (281) (286) (293) (1.7) (4.1)
Net earnedpremium 3,266 3,166 3,144 3.2 3.9
Net incurred claims
Claims expense (3,044) (3,299) (2,667) (7.7) 14.1
Reinsurance and other recoveries revenue 760 853 476 (10.9) 59.7
(2,284) (2,446) (2,191) (6.6) 4.2
Total operating expenses
Acquisition expenses(1) (447) (514) (451) (13.0) (0.9)
Other underwritingexpenses(1) (348) (344) (361) 1.2 (3.6)
(795) (858) (812) (7.3) (2.1)
Underwriting result 187 (138) 141 n/a 32.6
Investment income - insurance funds 169 342 260 (50.6) (35.0)
Insurance trading result 356 204 401 74.5 (11.2)
Managed schemes net contribution 3 (4) 8 n/a (62.5)
Joint venture and other income 12 30 23 (60.0) (47.8)
General Insurance operational earnings 371 230 432 61.3 (14.1)
Investment income - shareholder funds 87 94 100 (7.4) (13.0)
General Insurance profit before tax and capital funding 458 324 532 41.4 (13.9)
Capital funding (2) (43) (41) (41) 4.9 4.9
General Insuranceprofit before tax 415 283 491 46.6 (15.5)
Income tax (123) (73) (144) 68.5 (14.6)
General Insurance profit after tax 292 210 347 39.0 (15.9)

(1) Comparative information for New Zealand has been restated to be consistent with the current treatment of expense disclosures between acquisition costs and underwriting expenses in the Group.

(2) Includes interest expense on subordinated notes allocated to General Insurance.

General Insurance ratios

HALF YEAR ENDED HALF YEAR ENDED
DEC-10 JUN-10 DEC-09
% % %
Acquisition expenses ratio 13.7 16.2 14.3
Other underwritingexpenses ratio 10.7 10.9 11.5
Total operatingexpenses ratio 24.4 27.1 25.8
Loss ratio 69.9 77.3 69.7
Combined operating ratio 94.3 104.4 95.5
Insurance trading ratio 10.9 6.4 12.8

Consolidated financial results

General Insurance

for the half year ended 31 December 2010

Statement of financial position

DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Assets
Cash and cash equivalents 167 156 515 7.1 (67.6)
Investment securities 11,259 11,151 10,455 1.0 7.7
Derivatives 15 36 28 (58.3) (46.4)
Loans, advances and other receivables 1,792 2,273 1,654 (21.2) 8.3
Reinsurance and other recoveries 1,824 1,551 1,249 17.6 46.0
Deferred insurance assets 898 726 858 23.7 4.7
Investments in associates and joint ventures 57 61 217 (6.6) (73.7)
Due from subsidiaries 7 - - n/a n/a
Investment property 146 144 156 1.4 (6.4)
Property, plant and equipment 37 39 41 (5.1) (9.8)
Other assets 146 138 146 5.8 -
Goodwill and intangible assets 5,553 5,616 5,690 (1.1) (2.4)
Total assets 21,901 21,891 21,009 0.0 4.2
Liabilities
Payables and other liabilities 711 705 419 0.9 69.7
Derivatives 107 49 95 118.4 12.6
Due to subsidiaries - 237 193 (100.0) (100.0)
Deferred tax liabilities 50 119 96 (58.0) (47.9)
Employee benefit obligations 106 104 107 1.9 (0.9)
Unearned premium liabilities 3,665 3,670 3,582 (0.1) 2.3
Outstanding claims liabilities 8,200 7,886 7,410 4.0 10.7
Other financial liabilities 17 56 55 (69.6) (69.1)
Subordinated notes 655 689 695 (4.9) (5.8)
Total liabilities 13,511 13,515 12,652 (0.0) 6.8
Net assets 8,390 8,376 8,357 0.2 0.4

General Insurance

for the half year ended 31 December 2010

Consolidated financial results

Gross written premium

HALF YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Gross written premium by product
Australia
Motor 1,192 1,180 1,140 1.0 4.6
Home 861 780 791 10.4 8.8
Commercial 670 667 722 0.4 (7.2)
Compulsory third party 428 431 406 (0.7) 5.4
Workers' compensation and Other 70 160 93 (56.3) (24.7)
3,221 3,218 3,152 0.1 2.2
New Zealand
Motor 70 66 65 6.1 7.7
Home 82 78 76 5.1 7.9
Commercial 170 146 174 16.4 (2.3)
Other 20 29 23 (31.0) (13.0)
342 319 338 7.2 1.2
Total
Motor 1,262 1,246 1,205 1.3 4.7
Home 943 858 867 9.9 8.8
Commercial 840 813 896 3.3 (6.3)
Compulsory third party 428 431 406 (0.7) 5.4
Workers' compensation and Other 90 189 116 (52.4) (22.4)
3,563 3,537 3,490 0.7 2.1
HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Gross written premium by geography
Queensland 928 936 921 (0.9) 0.8
New South Wales 1,153 1,142 1,114 1.0 3.5
Victoria 742 739 733 0.4 1.2
Western Australia 197 204 190 (3.4) 3.7
South Australia 108 103 99 4.9 9.1
Tasmania 52 51 55 2.0 (5.5)
Other 41 43 40 (4.7) 2.5
Total Australia 3,221 3,218 3,152 0.1 2.2
New Zealand 342 319 338 7.2 1.2
Total 3,563 3,537 3,490 0.7 2.1

Consolidated financial results

General Insurance

for the half year ended 31 December 2010

Gross written premium (continued)

Motor

In Australia, Motor GWP grew by 4.6%. This was evenly split between net written units and average written premium. Unit growth in AAMI was particularly strong, despite aggressive pricing and high visibility marketing campaigns by new entrants. New market entrants are having a limited impact on market share and retention rates.

Across the motor portfolio, underlying profit remains strong.

The growth in business being written online continues, and Suncorp is investing to support this channel. Bingle, Suncorp’s online motor insurance brand, continues to pick up new business.

In New Zealand growth remains strong, with an increase in gross written premium of 7.7%, or 10.7% in NZ$ terms. Both ANZ National and AAI continue to see strong unit growth, attributable in part to online sales. Vero NZ has also seen solid growth due principally to rate increases.

Home

In Australia, Home GWP grew by 8.8%. This was largely due to average premium increases following significant natural hazard claims and increased reinsurance costs. The single pricing engine, GIPE, has enabled premium changes to be targeted at relevant policies rather than across the entire portfolio.

Unit growth and retention figures have remained stable.

New Zealand is showing good momentum, up 7.9%, or 10.3% in NZ$ terms. An increased marketing presence, strong conversion rates and online sales growth has driven unit increases in AAI.

Commercial Insurance

Commercial Insurance GWP income decreased 6.3% to $840 million.

As a result of a portfolio review in early 2010, Suncorp ceased writing Home Warranty, Aviation and Farm policies. These exited portfolios had contributed $75 million in the prior comparative period and, accordingly, after excluding their impact, Australian commercial insurance underlying GWP grew by 3.5%. This is driven by favourable new business performance along with rate increases across targeted channels. Retention has remained stable.

New Zealand Commercial GWP is down 2.3% due to aggressive pricing strategies from some market participants.

Compulsory Third Party (CTP)

CTP GWP increased 5.4% to $428 million.

CTP GWP growth for the period to 31 December 2010 was solid, with increases in the New South Wales portfolio coming from an increase in new business as well as solid renewal rates. The Group’s niche offerings have also performed well, growing their book by targeting preferred risks. In Queensland, the headline CTP rate has been reduced by $11 and $24 in recent quarters, however unit growth in both the Suncorp and AAMI brands has resulted in Queensland CTP GWP remaining flat.

Consolidated financial results for the half year ended 31 December 2010

General Insurance

Suncorp continues to be the leading CTP insurance provider in Queensland with over 50% market share. In New South Wales, Suncorp remains the second largest CTP provider and utilises a two-brand strategy, primarily focused on attracting and retaining preferred risks.

Workers' Compensation and other

Workers’ Compensation GWP was lower primarily due to premium reductions in the Western Australian gazette rate and some aggressive competition. Suncorp has maintained its underwriting discipline in this soft market. Workers' Compensation is underwritten by GIO in Western Australia, ACT, Tasmania and Northern Territory.

‘Other’ premium income relates to direct travel insurance and Deposit Power products. It was stable at $14 million for the half.

Reinsurance expense

Outwards reinsurance expense for the half year was $281 million, representing a decrease of $12 million. This reduction reflects reduced reinsurance cover required for Aviation and Builders Warranty portfolios as well as a reduced upper limit on the catastrophe program due to the divestment of joint venture partners.

The Property Catastrophe treaty is the largest element of the Group’s reinsurance program, which covers home, motor and commercial property accounts against major catastrophes such as windstorm, hail, bushfire, flood and earthquake. The maximum event retention under this program is $200 million, however, in respect of New Zealand risks, additional cover is purchased to further reduce the retention to NZ$60 million. An additional reinstatement premium of $13 million was incurred during the half to reinstate this additional level of protection following the Christchurch earthquake.

In addition, the Group purchased Aggregate reinsurance cover where events with claim losses above $10 million can be aggregated until the retention of $300 million is exceeded. The treaty has $400 million reinsurance capacity.

Reinsurance security was maintained for the 2011 financial year program, with over 87% of long-tail business and 85% short-tail business protected by reinsurers rated ‘A+’ or better.

MAXIMUM MAXIMUM
SINGLE RISK EVENT RISK
RETENTION RETENTION
DEC-10 DEC-10
$M $M
Property(1) 10 200
General liability 10 10
Global liability 10 10
Workers' compensation 10 10
CTP 10 10
Motor(1) 10 200
Home owners' warranty 5 5
Professional Indemnity 5 5
Travel & Personal Accident 5 5
Marine 3 3

(1) $200 million is the maximum retention. These classes are also protected by the property aggregate treaty. Once the $300 million aggregate deductible is eroded, the maximum event retention is $10 million. This treaty provides $400 million of capacity.

Consolidated financial results

General Insurance

for the half year ended 31 December 2010

Net incurred claims

Total claims costs increased $377 million to $3,044 million.

The allowance for natural hazard claims of $230 million for the half was exceeded by $182 million as a result of the Christchurch earthquake, major storm events across the eastern seaboard and other natural hazard events throughout the period. Major natural hazard events in the half were as follows:

DATE EVENT $M
Sept 2010 Victorian floods (3-6 Sept 10) 26
Sept 2010 Christchurch earthquake (4 Sep 10)(1) 47
Oct 2010 Brisbane storms/floods (7-11 Oct 10) 12
Oct 2010 Eastern Australia storms (15-16 Oct 10) 13
Dec 2010 Eastern Australia rain (2-6 Dec 10) 16
Dec 2010 South Australian storms (7-8 Dec 10) 10
Dec 2010 QLD-NSW hail/rain (15-17 Dec 10) 51
Dec 2010 Central and Southwest QLD flooding (from 25 Dec 10) 143
Total 318

(1) Results shown in $AUD and net of catastrophe reinsurance recoveries

Working loss claims ratios have reduced, reflecting improved risk selection, improved claims processes as well as reduced procurement costs. Event related claims inflation is limited. To date this is isolated to Melbourne following the March 2010 hail storms due to a lack of competitive tension between Victorian repairers.

The valuation of outstanding claims at December 2010 resulted in central estimate releases of $151 million above the Group’s normal expectation for reserve releases (1.5% of net earned premium). This is primarily due to favourable claims experience and ongoing improvements in claims management.

Risk margins

The Group has not significantly changed its approach to setting risk margins since 30 June 2009, with these remaining at approximately 18% of outstanding claim reserves and giving an approximate level of confidence of 90%.

Risk margins decreased by $19 million over the year, mainly owing to increases in interest rates. The assets notionally backing risk margins returned $4 million. The net financial impact of risk margins on the ITR is $23 million. This is reversed in calculating the underlying margin in Appendix 4.

Outstanding claims provisions over time

The following table shows the gross and net outstanding claim liabilities and their movement over time. The net outstanding claim liabilities are shown split between the net central estimate, the discount on net central estimate and the (90[th] percentile, discounted) risk margin components. The net outstanding claim liabilities are also shown by major class of insurance business.

General Insurance

for the half year ended 31 December 2010

Consolidated financial results

DEC-10
DEC-10
DEC-10
JUN-10
DEC-09
vs JUN-10
vs DEC-09
$M
$M
$M
%
%
HALF YEAR ENDED
Gross outstanding claims liabilities
Reinsurance and other recoveries
8,200
7,886
7,410
4.0
10.7
(1,824)
(1,551)
(1,249)
17.6
46.0
Net outstanding claims liabilities 6,376
6,335
6,161
0.6
3.5
Expected future claim payments and claims handling expenses
Discount to present value
Risk margin
6,488
6,385
6,294
1.6
3.1
(1,074)
(1,031)
(1,093)
4.2
(1.7)
962
981
960
(1.9)
0.2
Net outstanding claims liabilities 6,376
6,335
6,161
0.6
3.5
Personal
Australia short-tail
New Zealand
Commercial
Australia long-tail
Australia short-tail
New Zealand
846
687
661
23.1
28.0
51
51
41
-
24.4
5,101
5,224
5,124
(2.4)
(0.4)
258
250
217
3.2
18.9
120
123
118
(2.4)
1.7
Total 6,376
6,335
6,161
0.6
3.5

Outstanding claims provision breakdown

This table shows the net outstanding claim reserves split between the net central estimate (discounted) and the risk margin (90[th] percentile, discounted), broken down by class of business. It also shows the change in net central estimate by class of business.

NET CENTRAL RISK MARGIN (90TH CHANGE IN NET
ESTIMATE PERCENTILE CENTRAL
ACTUAL (DISCOUNTED) DISCOUNTED) ESTIMATE(1)
$M $M $M $M
Personal
Short-tail and other 846 774 72 (9)
New Zealand 51 46 5 (4)
Commercial
Australia long-tail 5,101 4,261 840 (174)
Australia short-tail 258 233 25 (11)
New Zealand 120 100 20 (2)
Total 6,376 5,414 962 (200)

(1) This column is equal to the closing central estimate for outstanding claims (before the impact of a change in interest rates) incurred before the opening balance sheet date, less the opening net central estimate for outstanding claims, plus payments and claims handling expenses, less investment income earned on net central estimate. A negative sign implies that there has been a release from outstanding reserves.

Operating expenses

Total operating expenses have decreased by $17 million to $795 million. As a result of premium growth, the total operating expense ratio has decreased from 25.8% to 24.4%.

Acquisition costs have decreased 0.9%. The key elements of this decrease are a reduction of commissions following the exit from the Covermore business last year. The acquisition expenses ratio has decreased from 14.3% to 13.7%.

Other underwriting expenses have decreased $13 million over the half year to $348 million. The decrease in expenses is primarily due to the run-off from the exit of the Covermore business and reduced one-off New Zealand expenses relating to the ANZ National Bank distribution arrangement. This decrease was offset by one-off costs relating to specific initiatives around revenue generation and cost reduction. The other underwriting expense ratio has decreased from 11.5% to 10.7%.

Consolidated financial results

General Insurance

for the half year ended 31 December 2010

Managed schemes

Net profit from managed scheme business was $3 million, down from $8 million in the prior year. This is largely due to a loss of market share and reduced incentive fees.

Joint ventures and other income

The Group participates in an insurance joint venture with the motoring club in Tasmania. The joint venture and other income contribution for the half year to 31 December 2010 was $12 million, down from $23 million in the prior corresponding period. The Group divested its joint venture interests with the motoring clubs in Queensland and South Australia in early 2010.

Investment income

HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Investment income on insurance funds
Cash and short-term deposits 2 4 8 (50.0) (75.0)
Interest bearingsecurities and other 167 338 252 (50.6) (33.7)
Total 169 342 260 (50.6) (35.0)
Investment income on shareholder funds
Cash and short-term deposits - 1 2 (100.0) (100.0)
Interest bearing securities 69 105 87 (34.3) (20.7)
Overseas equities(1) 4 (6) 4 n/a -
Propertyand other 14 (6) 7 n/a 100.0
Total 87 94 100 (7.4) (13.0)
Total investment income 256 436 360 (41.3) (28.9)

(1) Refers to investments held by the New Zealand entities.

The total investment income on technical reserves was $169 million. This result comprises:

  • Underlying yield income of $224 million.

  • A negative $97 million mark-to-market movement due to interest rate changes. This is offset by the corresponding reduction in claims expense resulting from the change in discount rates.

  • A negative accounting mismatch of $20 million caused by the impact of an increase in interest rates on asset backed liabilities that are not marked to market for accounting purposes, namely unearned premium net of insurance debtors. It is referred to as an ‘accounting mismatch’ because the liability is, in reality, interest rate sensitive.

  • A positive economic mismatch of $62 million caused by credit spreads, inflation linked bonds returns and other duration and yield curve movements.

Investment income on Shareholder funds for the half year was $87 million down 13%, largely attributable to an increase in interest rates.

Consolidated financial results

General Insurance

for the half year ended 31 December 2010

HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Allocation of investments held against:
Insurance funds
Cash and short-term deposits 90 129 330 (30.2) (72.7)
Interest bearingsecurities and other 8,191 8,193 7,514 - 9.0
Total 8,281 8,322 7,844 (0.5) 5.6
Shareholders' funds
Cash and short-term deposits 63 239 146 (73.6) (56.8)
Interest bearing securities 2,784 2,605 2,818 6.9 (1.2)
Overseas equities(1) 78 77 67 1.3 16.4
Propertyand other 319 190 137 67.9 132.8
Total 3,244 3,111 3,168 4.3 2.4

(1) Refers to investments held by the New Zealand entities.

The majority of the Australian General Insurance Technical Reserve portfolios are managed against a uniform benchmark allocation of 60% credit, 10% inflation, 10% Government and 20% Semi-Government Bonds.

Credit risk exposure – fixed interest investments

Credit risk exposure – fixed interest investments
AVERAGE DEC-10
JUN-10
DEC-09
%
%
%
HALF YEAR ENDED
AAA
AA
A
BBB
45.5
44.0
45.3
41.0
43.2
39.5
12.3
11.6
12.6
1.2
1.2
2.6
100.0
100.0
100.0

Consolidated financial results

General Insurance

for the half year ended 31 December 2010

Personal Lines Australia

HALF YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Gross writtenpremium 2,067 1,977 1,945 4.6 6.3
Net earned premium 1,883 1,788 1,784 5.3 5.5
Net incurred claims (1,452) (1,448) (1,158) 0.3 25.4
Acquisition expenses (216) (279) (248) (22.6) (12.9)
Other underwritingexpenses (187) (181) (188) 3.3 (0.5)
Total operatingexpenses (403) (460) (436) (12.4) (7.6)
Underwriting result 28 (120) 190 n/a (85.3)
Investment income - insurance funds 58 46 48 26.1 20.8
Insurance trading result 86 (74) 238 n/a (63.9)
% % %
Ratios
Acquisition expenses ratio 11.5 15.6 13.9
Other underwritingexpenses ratio 9.9 10.1 10.5
Total operatingexpenses ratio 21.4 25.7 24.4
Loss ratio 77.1 81.0 64.9
Combined operating ratio 98.5 106.7 89.3
Insurance tradingratio 4.6 (4.1) 13.3

Market overview

Australian personal lines delivered a solid underlying result amid ongoing weather volatility. The ITR for the six months to 31 December 2010 was $86 million. This was primarily influenced by severe weather in Queensland resulting in natural hazard claims exceeding allowances by $126 million.

While down on the prior year’s ITR result, the underlying ITR momentum remained positive due to premium increases, solid retention rates and unit growth in key portfolios. Working loss ratios have reduced as the Group begins to see the benefits of building block initiatives and improved risk selection. GWP increased 6.3% with positive increases in both net written units and average written premium. AAMI and the niche brands were the stand-out performers.

Outlook

Personal Insurance continues to lay the foundations for margin improvement through the implementation of its building blocks program. Progress is continuing to achieve the Group’s commitment of at least a 3% improvement in the underlying general insurance margin. Specific initiatives include:

  • During the half, the AAMI home and motor portfolios successfully transferred onto the Suncorp/GIO GIPE platform. This platform enables pricing of individual risks such as flood and theft, and therefore, over the long term, improves both risk selection and financial returns. The Apia brand will transfer to GIPE before 30 June 2011.

  • In claims, the shift to a single system for home and motor has progressed well, with the continued rollout of Guidewire ClaimCentre and the introduction of Repairlink uniting all brands under one assessing banner. Motor assessment centres are being consolidated across all brands.

Premium rates are expected to increase following the sequence of natural hazard events that have continued into the 2011 calendar year.

General Insurance

for the half year ended 31 December 2010

Consolidated financial results

Commercial Lines Australia

HALF YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Gross writtenpremium 1,154 1,241 1,207 (7.0) (4.4)
Net earned premium 1,094 1,090 1,074 0.4 1.9
Net incurred claims (623) (831) (873) (25.0) (28.6)
Acquisition expenses (162) (172) (136) (5.8) 19.1
Other underwritingexpenses (138) (134) (141) 3.0 (2.1)
Total operatingexpenses (300) (306) (277) (2.0) 8.3
Underwriting result 171 (47) (76) n/a n/a
Investment income - insurance funds 104 289 205 (64.0) (49.3)
Insurance trading result 275 242 129 13.6 113.2
% % %
Ratios
Acquisition expenses ratio 14.8 15.8 12.7
Other underwritingexpenses ratio 12.6 12.3 13.1
Total operatingexpenses ratio 27.4 28.1 25.8
Loss ratio 56.9 76.2 81.3
Combined operating ratio 84.3 104.3 107.1
Insurance tradingratio 25.1 22.2 12.0

Market overview

The Australian commercial insurance market was variable during the six months to 31 December 2010, with modest hardening in property and casualty lines being offset by some aggressive competition in SME and Workers’ Compensation markets.

Claims management improvements and favourable experience across the Group’s long-tail classes have resulted in reserve releases being well above normal expectations. GWP growth has remained solid despite significant headline rate reductions in the Queensland scheme. Along with headline rate reductions, the CTP regulator has banned commission payments to motor distributors and prohibited cross-subsidisation.

Suncorp welcomes the announcement from the Victorian Government that it will remove Fire Services Levies in 2012 and continues to support the removal of these duties in New South Wales and Tasmania.

Outlook

SME conditions are likely to remain challenging due to limited system growth and a small number of competitors aggressively discounting to attract new business from incumbents. Suncorp’s strategy continues to focus on increasing share of SME business through leveraging the Group’s range of products and distribution channels. This strategy balances growth with profitability, and is underpinned by sound underwriting and pricing discipline.

In property classes, the recent weather events may cause inflationary pressures, and this, combined with the potential for an increase in reinsurance costs, may result in market hardening.

Progress continues on schedule for delivering the building block benefits. Strategic initiatives include establishing a functional model for key operational and business support areas and leveraging the scale benefits of the Group’s Personal Insurance and Commercial Insurance resources.

Consolidated financial results

General Insurance

for the half year ended 31 December 2010

New Zealand

This table is shown in A$. Appendix 6 shows a copy of this table restated in NZ$.

HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Gross writtenpremium 342 319 338 7.2 1.2
Net earned premium 289 288 286 0.3 1.0
Net incurred claims (209) (167) (160) 25.1 30.6
Acquisition expenses (69) (63) (67) 9.5 3.0
Other underwritingexpenses (23) (29) (32) (20.7) (28.1)
Total operatingexpenses (92) (92) (99) - (7.1)
Underwriting result (12) 29 27 n/a n/a
Investment income - insurance funds 7 7 7 - -
Insurance trading result (5) 36 34 n/a n/a
% % %
Ratios
Acquisition expenses ratio 23.9 21.9 23.4
Other underwritingexpenses ratio 8.0 10.1 11.2
Total operatingexpenses ratio 31.9 32.0 34.6
Loss ratio 72.3 58.0 55.9
Combined operating ratio 104.2 90.0 90.5
Insurance tradingratio (1.7) 12.5 11.9

Market overview

On 4 September 2010, New Zealand experienced a major earthquake in Christchurch. Gross losses for Vero NZ and AAI will take some time to calculate precisely, however, due to prudent reinsurance protections, net claims costs are limited to A$47 million. As a result of this event, natural hazards were A$45 million above allowances which offset a strong underlying performance.

GWP increased by 1.2% in A$ terms and was offset by adverse exchange rate movements. In NZ$ terms, GWP increased by 5% supported by a combination of rate increases and new business growth.

Outlook

The New Zealand operations remain committed to their market leading approach to risk selection and pricing. The focus is on providing world class service and processes to customers while continuing to reduce operational expenses. Strong customer satisfaction and high calibre employees provide a competitive edge over other underwriters in the New Zealand market. Vero NZ was once again awarded the prestigious ‘Insurer of the Year’ award by New Zealand insurance brokers.

The New Zealand market, particularly in commercial property and personal lines, is slowly starting to harden as a result of the impact of the Christchurch earthquake event. Some markets however, remain competitive as brokers negotiate discounts to offset premium increases in other classes.

The New Zealand operations have taken a leading role in responding to the Christchurch earthquake event and continue to work with local and central Governments to ensure a satisfactory outcome for impacted customers.

Positive momentum in the AA Insurance joint venture and distribution arrangements with AMP and the ANZ National Bank will contribute to the Group's commitments to improve the underlying ITR.

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Consolidated financial results

Core Bank

for the half year ended 31 December 2010

Segment Information – Core Bank

Result overview

Core Bank profit after tax for the half year to 31 December 2010 was $110 million.

Core Bank performance for the half year has been solid with a return to above system growth levels in home lending, stable net interest margins and the maintenance of the deposit to core loan ratio at the top end of the target range.

After reaching the top end of the deposit to core loan ratio target, the Bank focused on restoring lending growth and achieved an increase in housing loan receivables (including securitised assets) of 4.7% over the half year to $30.5 billion.

Consumer lending decreased 2.1% over the half to $557 million as customers continued to focus on repaying existing debt.

Core Bank business lending assets totalled $7.7 billion at 31 December 2010, an increase of 1% during the half year.

The Bank continued its focus on attracting retail deposits and developing MFI relationships with customers. The deposit to core lending ratio was maintained at the top end of the Bank’s target range although deposit growth was moderated to match lending growth and provide support to the net interest margin.

Net interest income for the half year was $400 million, representing a net interest margin of 1.83%, while net interest income to lending assets was 2.10%.

Net banking fee income of $42 million was 27.6% down on the December 2009 half and reflected low fee lending offers and reductions in deposit fees.

Operating expenses in the Core Bank were $239 million. The Bank continued to invest in the business to stimulate growth through increases in front line staff, new branch openings as well as advertising and promotion. The Core Bank cost-to-income ratio of 53% is expected to reduce as the growth in average receivables balances normalises towards current lending growth rates over coming periods.

The Bank took the prudent step of increasing the collective provision by $25 million during the half year to allow for potential losses and portfolio credit quality deterioration that may arise in the Bank’s core lending portfolios due to the recent flood events. Historical credit losses relating to natural weather events have been immaterial, however, the Bank took a conservative approach to provide for the dislocation impacts that could potentially arise given the breadth of these events.

Excluding this $25 million increase relating to weather events, the collective provision reduced by $7 million for the half reflecting a reduction in retail arrears and the migration of several accounts to impaired status. The specific provision charge was $25 million during the half year, primarily reflecting the movement of four small secured accounts to impaired status during the September 2010 quarter.

Excluding the additional provision for weather-related events, impairment charges represent 17 basis points of credit risk weighted assets.

29

Consolidated financial results

Core Bank

for the half year ended 31 December 2010

Outlook

The Bank has demonstrated good progress in returning to solid lending growth levels and at the same time has maintained its deposit to core loan ratio at the top end of its target 60-70% range. While mortgage system growth is slowing and the business lending market remains constrained, investment in distribution capability is expected to deliver a continuation of improving performance trends.

Net interest margin, while flat half on half, is showing an improving trend. Margins have benefited from the out-of-cycle mortgage rate increase late in the half and the improved ability to optimise the composition of the retail deposit base.

Profit contribution – Core Bank

Profit contribution – Core Bank
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Net interest income 400 382 371 4.7 7.8
Non-interest income
Net banking fee income 42 55 58 (23.6) (27.6)
MTM on financial instruments 7 - 17 n/a (58.8)
Other income 2 7 3 (71.4) (33.3)
Total non-interest income 51 62 78 (17.7) (34.6)
Total income 451 444 449 1.6 0.4
Operating expenses (239) (228) (223) 4.8 7.2
Profit before impairment losses on loans and advances 212 216 226 (1.9) (6.2)
Impairment losses on loans and advances (43) (49) (2) (12.2) large
Core Bank profit before tax 169 167 224 1.2 (24.6)
Income tax (59) (53) (70) 11.3 (15.7)
Core Bankprofit after tax 110 114 154 (3.5) (28.6)

Ratios and statistics

HALF YEAR ENDED HALF YEAR ENDED
DEC-10 JUN-10 DEC-09
% % %
Net interest margin (interest earning assets) 1.83 1.84 1.76
Net interest (lending assets) 2.10 2.10 2.01
Cost to income ratio 52.99 51.35 49.67
Impairment losses to gross loans and advances 0.22 0.26 0.01
Impairment losses to risk weighted assets 0.42 0.51 0.02
Deposit to core loan ratio 70.05 71.11 68.98

30

Consolidated financial results

Core Bank

for the half year ended 31 December 2010

Loans, advances and other receivables

Loans, advances and other receivables
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Housing loans 25,954 23,904 23,756 8.6 9.3
Securitised housingloans 4,510 5,202 4,638 (13.3) (2.8)
Total housing loans 30,464 29,106 28,394 4.7 7.3
Consumer loans 557 569 596 (2.1) (6.5)
Retail loans 31,021 29,675 28,990 4.5 7.0
Commercial (SMEs) 4,374 4,273 4,147 2.4 5.5
Agribusiness 3,371 3,397 3,440 (0.8) (2.0)
Business loans 7,745 7,670 7,587 1.0 2.1
Total lending 38,766 37,345 36,577 3.8 6.0
Other receivables(1) 137 111 451 23.4 (69.6)
Gross banking loans, advances and other receivables 38,903 37,456 37,028 3.9 5.1
Provision for impairment (123) (102) (79) 20.6 55.7
Loans, advances and other receivables 38,780 37,354 36,949 3.8 5.0
Risk weighted assets 20,455 19,488 19,002 5.0 7.6

(1) Other receivables are primarily collateral deposits provided to derivative counterparties.

Total Core Bank lending was $38.8 billion at 31 December 2010, an increase of 3.8% during the half year.

Market conditions remained subdued, with lower levels of system growth across all categories. Higher interest rates, increased wholesale funding costs and general de-leveraging continued, reducing home loan growth levels and small business growth.

The positive momentum in home lending growth achieved during the latter part of the 2010 financial year continued into this half. The Bank continued to focus on advertising and promotion at the local level and achieved home lending growth of 4.7% for the half year, representing 1.5 times system growth levels (as measured by the RBA).

Growth conditions are expected to remain difficult over coming months with recent flooding events and storms likely to reduce overall housing activity in Queensland in the short-term. Strong growth levels are emerging in New South Wales and Victoria as the Bank continues to utilise the intermediary channel to supplement growth.

31

Consolidated financial results for the half year ended 31 December 2010

Core Bank

Personal Lending

Housing lending

Home loan receivables, including securitised assets grew 4.7% over the half.

The strong growth momentum that emerged late in the previous period continued during the half. Distribution expansion in New South Wales and Western Australia, complemented by competitive offerings and increased marketing activity, has resulted in growth being maintained at above system levels.

Consumer lending

Consumer lending decreased 2.1% over the half. Consumers remain cautious in taking on new debt, with a focus on repaying existing debt.

Business Lending

Business lending conditions were generally weak but with some positive signs beginning to emerge late in the half. Competitive price offerings and a further focus on staff development resulted in some increase in the pipeline late into the half.

Core Bank business lending assets increased 1% over the half.

Commercial (SME)

Commercial loans to small to medium business increased 2.4% during the half year.

Difficult trading conditions continued, with customers delaying investments and focusing on paying down debt. The Bank maintained its focus on the SME segment with the expansion of regional business banking centres and local area marketing to increase presence and brand awareness. Strong deposit and transactional banking growth during the previous period have enabled expansion into all service offerings, including loans in the sub $20 million category.

Continuing growth in branches and business banking centres, along with the increase in dedicated SME specialists in branch, provide the Bank with emerging growth momentum in this core market.

Agribusiness

The agribusiness portfolio reduced by 0.8% over the half. Agribusiness customers began the half with renewed optimism, restocking and taking opportunities to reduce debt levels. The higher Australian dollar reduced some returns in what was generally an improved trading environment. Customers continued to focus on existing commitments without needing to increase debt levels.

Recent flooding and storm activity in Queensland is likely to have a short-term impact on some agribusiness customers. Suncorp continues to increase its presence in regional communities and remains committed and well placed to support customers as they capitalise on the medium to long-term benefits the high rainfall will have on productive capacity.

32

Consolidated financial results

Core Bank

for the half year ended 31 December 2010

DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Retail funding
Retail deposits
Transaction 5,238 5,051 5,646 3.7 (7.2)
Investment 3,651 3,670 3,990 (0.5) (8.5)
Term 14,702 14,518 12,874 1.3 14.2
Core retail deposits 23,591 23,239 22,510 1.5 4.8
Retail treasurydeposits 3,564 3,318 2,721 7.4 31.0
Total retail funding 27,155 26,557 25,231 2.3 7.6
Wholesale funding
Domestic funding sources
Short-term wholesale 5,703 6,378 4,493 (10.6) 26.9
Long-term wholesale 919 323 525 184.5 75.0
Subordinated notes 309 289 375 6.9 (17.6)
Reset preference shares 95 60 78 58.3 21.8
Convertiblepreference shares 476 303 390 57.1 22.1
7,502 7,353 5,861 2.0 28.0
Overseas funding sources (1)
Short-term wholesale 2,165 982 1,489 120.5 45.4
Long-term wholesale 1,120 735 1,472 52.4 (23.9)
Subordinated notes 452 335 442 34.9 2.3
3,737 2,052 3,403 82.1 9.8
Total wholesale funding 11,239 9,405 9,264 19.5 21.3
Total funding (excluding securitisation) 38,394 35,962 34,495 6.8 11.3
Securitised funding
APS 120 qualifying 1,998 3,338 2,902 (40.1) (31.2)
APS 120 non-qualifying 2,140 1,568 1,806 36.5 18.5
Total securitised funding 4,138 4,906 4,708 (15.7) (12.1)
Total funding (including securitisation) 42,532 40,868 39,203 4.1 8.5
Total funding is represented on the balance sheet by:
Deposits 27,155 26,557 25,231 2.3 7.6
Short-term borrowings 7,868 7,360 5,982 6.9 31.5
Securitisation liabilities 4,138 4,906 4,708 (15.7) (12.1)
Bonds, notes and long-term borrowings 2,039 1,058 1,997 92.7 2.1
Subordinated notes 761 624 817 22.0 (6.9)
Preference shares 571 363 468 57.3 22.0
Total 42,532 40,868 39,203 4.1 8.5
Deposit to core loan ratio 70.05% 71.11% 68.98%

(1) Foreign currency borrowings are hedged back into Australian dollars.

33

Consolidated financial results

Core Bank

for the half year ended 31 December 2010

Retail funding

Core retail deposits grew 1.5% for the half. The Bank's deposit to core lending ratio remained at the upper end of the target range at 70% at December 2010. The Bank moderated deposit growth to match lending growth during the half, improving margins while maintaining an attractive price proposition. The Bank continues to focus on attracting customers through its differentiated customer value proposition and on acquiring MFI customers.

The targeted expansion of the branch network in Queensland, Western Australia and New South Wales, along with the expansion of the ATM network and customer service improvements, has increased the Bank's reach and future growth opportunities. In addition to opening five new branches during the half, business banking operations in a range of regional centres were expanded to include personal banking facilities.

Wholesale funding

The Bank has maintained its conservative approach to liquidity management with stable liquid asset balances and a strong wholesale funding profile.

With the Bank operating at the top of its target deposit to core lending ratio and slowing levels of system growth, the Bank has been selective in undertaking wholesale funding as opportunities have arisen.

Wholesale funding activities undertaken during the half included the re-establishment of Suncorp’s US Commercial Paper program following interest expressed by investors in new Australian bank credit. Target issuance is expected to be up to A$2 billion. Total offshore short-term wholesale funding will be kept at low levels to avoid reliance on markets considered less stable for Australian issuers in times of dislocation.

Term wholesale funding undertaken during the half centered on Suncorp’s first unguaranteed domestic senior unsecured transaction since May 2008. The Bank moved to capitalise on strong domestic investor demand following Standard & Poor’s ratings upgrade to ‘A+’ in October 2010. A transaction, initially sized at $500 million, was increased to $900 million to accommodate investor demand. The success of this transaction means that Suncorp has minimal term funding requirements and only $750 million is planned to be completed in the second half of the financial year.

Following investor support in both senior term funding and RMBS in 2010, Suncorp has the ability to access multiple term wholesale markets. The Bank can now afford to target those markets which offer the best transaction execution and investor diversification.

Wholesale funding including securitisation maturity profile

Wholesale funding including securitisation maturity profile
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09(1) vs JUN-10 vs DEC-09
$M $M $M % %
Maturity
0 to 3 months 7,413 7,118 5,900 4.1 25.6
3 to 12 months 2,089 2,263 1,921 (7.7) 8.7
1 to 3 years 4,719 3,220 3,848 46.6 22.6
3+years 1,156 1,710 2,303 (32.4) (49.8)
Total wholesale funding 15,377 14,311 13,972 7.4 10.1

(1) Comparative information has been restated to be consistent with current accounting treatment to additionally include subordinated notes, reset preference shares and convertible preference shares.

34

Consolidated financial results

Core Bank

for the half year ended 31 December 2010

Net interest income

Net interest income
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Interest revenue lending assets 1,376 1,257 1,160 9.5 18.6
Interest revenue other assets(1) 161 131 107 22.9 50.5
Interest expense deposits and funding (1,123) (994) (886) 13.0 26.7
414 394 381 5.1 8.7
Interest expensepreference shares (14) (12) (10) 16.7 40.0
Net interest income 400 382 371 4.7 7.8
Net interest margin(interest earning assets) 1.83% 1.84% 1.76%
Net interest margin(lending assets) 2.10% 2.10% 2.01%

(1) Includes liquid asset portfolio.

Net interest income for the half was 7.8% higher than the December 2009 half year at $400 million, driven by higher asset balances and an improved margin outcome. The higher weighted average cost of funding has been offset by a higher yield curve, improved deposit pricing and mix, as well as increases to home and business lending rates.

The net interest margin as measured against average lending assets was steady at 2.10% for the half, while the net interest margin as measured against average interest earning assets was 1.83%.

The extent of the difference between the two ratios reflects the Bank’s conservative approach to liquidity management, with higher liquid asset balances than the industry average, diluting the margin on average interest earnings assets. It is important to note that the impact and associated cost of holding liquid assets is factored into both measures. As such, the margin on lending assets is a better reflection of the total profitability of the Bank against its customer franchise.

Whilst funding cost increases continue to flow through the balance sheet, the Bank’s strong liquidity and funding position enabled it to focus on improving the quality and cost composition of its retail deposit base, whilst maintaining a 70% deposit to core loan ratio. This supported the net interest margin result over the period.

35

Consolidated financial results

Core Bank

for the half year ended 31 December 2010

==> picture [470 x 309] intentionally omitted <==

----- Start of picture text -----

0.01% 0.01% 0.02%
0.26% 2.10% 2.10% 0.27%
1.84% 1.83%
NII to Impact of NII to Lending Funding Capital NII to Impact of NII to
interest liquid lending spreads spreads lending liquid interest
earning assets assets assets assets earning
assets 2H10 1H11 assets
2H10 1H11
----- End of picture text -----

Lending spreads were relatively constant for the half, with a net reduction of one basis point. Changes in the mix of the lending portfolio contributed to the small decline in lending spreads.

Funding spreads resulted in a one basis point decrease in margin for the half. Downward pressure on the margin resulted from continued competition in deposit markets plus the flow-through effect of the official interest rate rises which occurred in the prior half as the fixed rate deposit portfolio continued to reprice upwards at rollover. These downward pressures were offset by repricing and portfolio mix initiatives undertaken by the Bank to manage funding costs.

These impacts were offset by the increase in interest rates which occurred in the latter part of the half, increasing the free funding benefit of capital.

36

Consolidated financial results

Core Bank

for the half year ended 31 December 2010

Net banking fee income

Net banking fee income
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Net lending fees 4 7 10 (42.9) (60.0)
Transaction fees 28 39 40 (28.2) (30.0)
Interchange fees 10 9 8 11.1 25.0
42 55 58 (23.6) (27.6)

Net banking fee income was $42 million for the half year with low fee lending offers and reductions in deposit fees as customers have switched to low fee transaction accounts.

Other operating revenue

Net mark-to-market gains for the half were $7 million.

As part of its ordinary balance sheet management operations, the Bank purchases liquid assets and uses short-dated hedging instruments for interest rate risk management purposes that do not qualify for hedge accounting and are accounted for on a mark-to-market basis. These instruments are often held to maturity and as such will unwind, with the impact realised in net interest income until maturity.

The movement in the unrealised mark-to-market position on these balance sheet management instruments during the period is as follows:

Unrealised mark-to-market movement

HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Balance at the beginning of the half year 7 19 (1) (63.2) n/a
Unwind to net interest income 1 (8) 4 n/a (75.0)
Unrealisedgains for theperiod - (4) 16 (100.0) (100.0)
Balance at the end of the half year 8 7 19 14.3 (57.9)

Expected unwind profile

Expected unwind profile
JUN-11 DEC-11 JUN-12 DEC-12
$M $M $M $M
Balance at the beginning of the half year 8 5 3 1
Movement futureperiods (3) (2) (2) (1)
Balance at the end of the halfyear 5 3 1 -

37

Consolidated financial results

Core Bank

for the half year ended 31 December 2010

Operating expenses

Operating expenses for the half year were $239 million, resulting in a Core Bank cost to income ratio of 53.0%.

During the half the Bank continued its investment in the business. Increases in front line staff, new branch openings and advertising and promotions were partially offset by savings through servicing and administration costs.

Impairment losses on loans and advances

mpairment losses on loans and advances
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Collective provision for impairment 18 32 (19) (43.8) n/a
Specific provision for impairment 25 (3) 4 n/a large
Actual net write-offs - 20 17 (100.0) (100.0)
43 49 2 (12.2) large
Impairment losses to risk weighted assets 0.42% 0.51% 0.02%

Impairment losses on loans and advances in the Core Bank were $43 million for the half year. Included in the impairment losses for loans is a $25 million allowance for recent flood events.

Excluding the allowance for flood impacts and the impact of methodology changes in the previous half, underlying impairment losses have decreased significantly from 40 to 17 basis points. Economic conditions have further stabilised as housing arrears have improved and unemployment levels reduced.

This $25 million collective provision has been determined to allow for the credit quality deterioration of the portfolio for both direct and indirect impacts of the flood events in Queensland. Whilst actual historical loss experience from natural hazard events is immaterial, the Bank took a prudent approach given the scale of the dislocation.

The provision includes an allowance for internal credit rating portfolio downgrades and assesses various factors including location, insurance coverage, severity of loss, mortgage insurance and loan equity levels. While actual losses are not expected to be known for some time, adequate provision has been established.

Total movement in Core Bank specific provisions was $25 million for the half as impaired assets moved through the cycle. New provisions continue to be weighted towards SME and Agribusiness accounts.

38

Consolidated financial results

Core Bank

for the half year ended 31 December 2010

Impaired assets

Impaired asset balances have increased $29 million over the half. Trading conditions are mixed across the portfolio with some Agribusiness and SME customers still experiencing the impact of previous disruptions.

Impaired asset balances

mpaired asset balances
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Gross balances of individually impaired loans
with specific provisions set aside 179 150 142 19.3 26.1
without specificprovisions set aside - - - n/a n/a
Gross impaired assets 179 150 142 19.3 26.1
Specificprovision for impairment (40) (37) (46) 8.1 (13.0)
Net impaired assets 139 113 96 23.0 44.8
Size of gross impaired assets
Less than one million 12 15 22 (20.0) (45.5)
Greater than one million but less than ten million 111 101 97 9.9 14.4
Greater than ten million 56 34 23 64.7 143.5
179 150 142 19.3 26.1
Past due loans not shown as impaired assets 224 241 172 (7.1) 30.2
Gross non-performing loans 403 391 314 3.1 28.3
Interest income on impaired assets recognised in the
contribution toprofit 1 1 1 - -
Analysis of movements in gross impaired assets
Balance at the beginning of the half year 150 142 145 5.6 3.4
Recognition of new impaired assets 78 39 35 100.0 122.9
Increases in previously recognised impaired assets 2 3 9 (33.3) (77.8)
Impaired assets written off/sold during the half year (12) (12) (13) - (7.7)
Impaired assets which have been restated as performing assets
or repaid (39) (22) (34) 77.3 14.7
Balance at the end of the half year 179 150 142 19.3 26.1

39

Core Bank

for the half year ended 31 December 2010

Consolidated financial results

Provision for impairment

Provision for impairment
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Collective provision
Balance at the beginning of the period 65 33 52 97.0 25.0
Charge against contribution toprofit 18 32 (19) (43.8) n/a
Balance at the end of theperiod 83 65 33 27.7 151.5
Specific provision
Balance at the beginning of the period 37 46 42 (19.6) (11.9)
Charge against impairment losses 25 9 17 177.8 47.1
Specific provision used (17) (12) (13) 41.7 30.8
Charge against interest income (5) (6) - (16.7) n/a
Balance at the end of theperiod 40 37 46 8.1 (13.0)
Totalprovision for impairment - Banking activities 123 102 79 20.6 55.7
Equity reserve for credit loss
Balance at the beginning of the period 84 55 62 52.7 35.5
Transfer(to)/from retained earnings (12) 29 (7) n/a 71.4
Balance at the end of theperiod 72 84 55 (14.3) 30.9
Pre-tax equivalent coverage 103 120 79 (14.2) 30.4
Total provision for impairment and equity reserve for credit
loss coverage - Core Banking activities 226 222 158 1.8 43.0
% % %
Provision for impairment expressed as a percentage of gross
impaired assets are as follows:
Collective provision 46.37 43.33 23.24
Specific provision 22.35 24.67 32.39
Total provision 68.72 68.00 55.63
Equity reserve for credit loss coverage 57.54 80.00 55.63
Totalprovision and equityreserve for credit loss coverage 126.26 148.00 111.27

40

Consolidated financial results

Core Bank

for the half year ended 31 December 2010

Average banking balance sheet

HALF YEAR ENDED DEC-10 HALF YEAR ENDED DEC-10 HALF YEAR ENDED DEC-10 HALF YEAR ENDED JUN-10 HALF YEAR ENDED JUN-10 HALF YEAR ENDED JUN-10
AVERAGE INTEREST AVERAGE AVERAGE INTEREST AVERAGE
BALANCE RATE BALANCE RATE
$M $M % $M $M %
ASSETS
Interest earning assets
Trading and Investment securities 5,490 161 5.82 5,224 131 5.06
Gross loans, advances and other receivables 37,811 1,376 7.22 36,658 1,257 6.91
Other interest earningassets - - - - - n/a
Total interest earningassets 43,301 1,537 7.04 41,882 1,388 6.68
Non-interest earning assets
Other assets(inc. loanprovisions) 855 464
Total non-interest earningassets 855 464
TOTAL ASSETS 44,156 42,346
LIABILITIES
Interest bearing liabilities
Retail deposits 27,004 706 5.19 26,039 626 4.85
Wholesale liabilities 13,557 402 5.88 13,147 354 5.43
Debt capital 1,043 29 5.52 1,001 26 5.24
Total interest bearingliabilities 41,604 1,137 5.42 40,187 1,006 5.05
Non-interest bearing liabilities
Other liabilities 950 782
Total non-interest bearingliabilities 950 782
TOTAL LIABILITIES 42,554 40,969
Analysis of interest margin and spread
Interest earning assets 43,301 1,537 7.04 41,882 1,388 6.68
Interest bearing liabilities 41,604 1,137 5.42 40,187 1,006 5.05
Net interest spread 1.62 1.63
Net interest margin (interest earning assets) 43,301 400 1.83 41,882 382 1.84
Net interest margin (lending assets) 37,811 400 2.10 36,658 382 2.10

41

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Consolidated financial results

Non-core Bank

for the half year ended 31 December 2010

Segment Information – Non-core Bank

Result overview

The key priority in the Non-core Bank continues to be the responsible run-off of the portfolio in a manner that maximises the amount of distributable capital that can be returned to the Group.

Gross loans and advances in the Non-core Bank reduced by $2.8 billion over the half year to $9.8 billion at 31 December 2010. This continued strong run-off was achieved across all segments.

The Bank continues to explore opportunities for sale of individual loans as well as selected portfolios of loans. Conditions have improved, with investors and financiers returning to the market, thereby stabilising prices and increasing opportunities for sale and refinance.

The Bank has maintained its strategy of match funding the non-core book, enabling a reduction in funding risk through to portfolio maturity. The Bank currently holds excess liquid assets over prudential requirements which has enabled the comfortable repayment of significant funding maturities occurring during the half year. The Bank is also well positioned to meet any regulator imposed requirements to strengthen liquidity reserves across the industry.

The significant holding of liquid assets and an overall increase in the weighted average cost of funding continue to have a material impact on the non-core net interest margin. Partially offsetting this impact, the Bank has continued to reprice facilities for risk and increased funding costs where contractually possible.

Non-core impaired assets increased to $2.3 billion at 31 December 2010. Six new accounts were individually impaired during the half in the Development Finance and Property Investment segments. Improvement in market conditions across the sectors has allowed some resolution of accounts. Where new problems are emerging they generally relate to individual exposures where projects reach completion and refinancing and sale is required.

Non-core impairment losses for the half year were $170 million, a reduction of 37.5% on the December 2009 half, with a significant improvement in the December 2010 quarter. A collective provision of $10 million has been established to account for potential credit quality deterioration that might arise in the non-core lending portfolios due to the recent flooding events in Queensland.

Outlook

Good success has been achieved in portfolio run-off activities in the performing part of the portfolio. Conditions suggest this should continue, although risks remain and the balance sheet funding and liquidity position has been set to provide a buffer to any slowdown.

The trend in impairment losses is positive, however, the book has a high concentration of large exposures and as such risk exists due to its lumpy nature.

The release of capital from the portfolio has gained momentum over the half and this is expected to continue.

43

Non-core Bank

for the half year ended 31 December 2010

Consolidated financial results

Profit contribution – Non-core Bank

Profit contribution – Non-core Bank
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Net interest income 38 80 95 (52.5) (60.0)
Non-interest income
Net banking fee income 21 21 21 - -
Other income (2) (6) (1) (66.7) 100.0
Total non-interest income 19 15 20 26.7 (5.0)
Total income 57 95 115 (40.0) (50.4)
Operating expenses (40) (41) (54) (2.4) (25.9)
Profit before impairment losses on loans and advances 17 54 61 (68.5) (72.1)
Impairment losses on loans and advances (170) (156) (272) 9.0 (37.5)
Non-core Bank profit/(loss) before tax (153) (102) (211) 50.0 (27.5)
Income tax 46 28 61 64.3 (24.6)
Non-core Bankprofit/(loss) after tax (107) (74) (150) 44.6 (28.7)

Ratios and statistics

Ratios and statistics
HALF YEAR ENDED
DEC-10 JUN-10 DEC-09
% % %
Net interest margin (interest earning assets) 0.36 0.71 0.78
Net interest (lending assets) 0.67 1.10 1.13
Cost to income ratio 70.18 43.16 46.96
Impairment losses to gross loans and advances 2.79 2.19 3.15
Impairment losses to risk weighted assets 3.07 2.48 3.39

44

Consolidated financial results

Non-core Bank

for the half year ended 31 December 2010

Loans, advances and other receivables

Loans, advances and other receivables
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Corporate 1,971 2,548 3,004 (22.6) (34.4)
Development finance 3,229 4,286 5,579 (24.7) (42.1)
Property investment 4,021 4,961 5,909 (18.9) (32.0)
Lease finance 599 843 1,153 (28.9) (48.0)
Non-coreportfolio 9,820 12,638 15,645 (22.3) (37.2)
Other receivables(1) 2,288 1,724 1,508 32.7 51.7
Gross banking loans, advances and other receivables 12,108 14,362 17,153 (15.7) (29.4)
Provision for impairment (479) (570) (741) (16.0) (35.4)
Loans, advances and other receivables 11,629 13,792 16,412 (15.7) (29.1)
Risk weighted assets 10,987 12,661 15,932 (13.2) (31.0)

(1) Other receivables are primarily collateral deposits provided to derivative counterparties.

Non-core loans reduced 22.3% or $2.8 billion during the half to $9.8 billion.

The Bank has continued to achieve successful run-off of the non-core portfolio across all sectors. Investors and financiers for property assets continue to return to the market, thereby stabilising prices and increasing opportunities for orderly sale and refinance. The property and development finance market continues to show positive signs with an increase in sales and refinancing opportunities.

45

Consolidated financial results for the half year ended 31 December 2010

Non-core Bank

Business Portfolios

Corporate lending

The corporate lending book has continued to run-off ahead of expectations, reducing by 22.6% over the half to $2 billion.

The return of confidence to funding markets, combined with increased investor activity, has enabled solid run-off over the period. Opportunities for customers to sell underlying assets or refinance with other financiers have continued to develop. Appetite remains exposure-specific.

Development finance

The balance of Development Finance loans continued to decline over the half, reducing 24.7% to $3.2 billion.

Conditions in development finance markets remained stable during the half. Surplus levels of existing commercial properties, combined with static business confidence, has resulted in reduced appetite for new property. Sale opportunities continue for completed projects, particularly in attractive locations at the sub $30 million level.

Some customers have been able to complete asset sales to reduce leverage levels, enabling them to refinance with other institutions.

With recent flooding throughout south-east Queensland, delays to property completion and sales are anticipated.

Property investment

Property investment includes assets such as shopping centres, commercial offices, and industrial warehouses and excludes construction projects.

Property investment loans reduced 18.9% during the half to $4.0 billion.

With a stabilising market outlook and vacancy rates continuing at relatively low rates, appetite has slowly continued to improve for investors and financiers, although loan to valuation ratios following property price depreciation serves to constraints refinance activity. As conditions improve, purchasers are showing interest in acquiring quality properties in strong locations.

Lease finance

In line with the natural portfolio amortisation, the lease finance receivables balance reduced by 28.9% for the half, to $599 million.

46

Consolidated financial results

Non-core Bank

for the half year ended 31 December 2010

Funding

Funding
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Wholesale funding
Domestic funding sources
Short-term wholesale 1,574 303 2,782 419.5 (43.4)
Long-term wholesale 4,962 4,709 4,829 5.4 2.8
Subordinated notes 162 403 321 (59.8) (49.5)
Reset preference shares 50 84 66 (40.5) (24.2)
Convertiblepreference shares 250 422 333 (40.8) (24.9)
6,998 5,921 8,331 18.2 (16.0)
Overseas funding sources (1)
Short-term wholesale 598 47 830 large (28.0)
Long-term wholesale 6,041 11,277 10,768 (46.4) (43.9)
Subordinated notes 237 465 374 (49.0) (36.6)
6,876 11,789 11,972 (41.7) (42.6)
Total funding (excluding securitisation) 13,874 17,710 20,303 (21.7) (31.7)
Securitised funding
APS 120 qualifying - - - n/a n/a
APS 120 non-qualifying - - - n/a n/a
Total securitised funding - - - n/a n/a
Total funding (including securitisation) 13,874 17,710 20,303 (21.7) (31.7)
Total funding is represented on the balance sheet by:
Short-term borrowings 2,172 350 3,612 large (39.9)
Securitisation liabilities - - - n/a n/a
Bonds, notes and long-term borrowings 11,003 15,986 15,597 (31.2) (29.5)
Subordinated notes 399 868 695 (54.0) (42.6)
Preference shares 300 506 399 (40.7) (24.8)
Total funding (including securitisation) 13,874 17,710 20,303 (21.7) (31.7)

(1) Foreign currency borrowings are hedged back into Australian dollars.

Wholesale funding including securitisation maturity profile

DEC-10 DEC-10
DEC-10 JUN-10 DEC-09(1) vs JUN-10 vs DEC-09
$M $M $M % %
Maturity
0 to 3 months 2,301 444 3,027 418.2 (24.0)
3 to 12 months 4,508 7,111 4,846 (36.6) (7.0)
1 to 3 years 7,007 6,526 8,678 7.4 (19.3)
3+years 58 3,629 3,752 (98.4) (98.5)
Total wholesale funding 13,874 17,710 20,303 (21.7) (31.7)

(1) Comparative information has been restated to be consistent with current accounting treatment to additionally include subordinated notes, reset preference shares and convertible preference shares.

47

Consolidated financial results for the half year ended 31 December 2010

Non-core Bank

The Bank has maintained its strategy of match funding the non-core book, enabling a reduction in funding risk through to portfolio maturity.

Total wholesale funding across the Bank has been apportioned to the core and non-core portfolios, enabling the separate management of balance sheet and funding risk. The asset maturity of the non-core portfolio has been modelled based upon expected run-off over time, taking into account individual account management plans and repayment profiles. From this, a liability profile has been constructed based on the following principles:

  • The non-core portfolio is to be positively funded to maturity;

  • Short-term funding is to fund liquid assets only; and

  • Liquid assets are to be maintained to ensure adequate pay down of maturities as and when they occur.

These principles have allowed the Bank to match fund the non-core portfolio to maturity, reducing refinancing risk and allowing flexibility to repay debt when required.

The chart below illustrates the cumulative funding position of the Non-core Bank, showing that the portfolio remains positively funded to maturity.

==> picture [446 x 258] intentionally omitted <==

----- Start of picture text -----

Non-core portfolio - funding maturity profile, $m
4,000
3,000
2,000
1,000
0
-1,000
-2,000
-3,000
-4,000
Expected Portfolio Rundown Excess Long Term Funding
LT Funding maturities Net cumulative funding position
----- End of picture text -----

The Bank repaid a significant funding maturity in December 2010 with another significant series of maturities scheduled in the fourth quarter of the 2011 financial year. The Bank currently holds excess liquid assets over prudential requirements that effectively pre-fund these maturities.

The significant holding of liquid assets to pre-fund wholesale maturities and the cost of holding excess liquid assets funded by long-term liabilities, continues to have a significant impact on the non-core net interest margin. As these long-term funding maturity windows are repaid, the short-term liquid assets will be funded from less expensive short-term wholesale funding.

48

Non-core Bank

Consolidated financial results

for the half year ended 31 December 2010

Net interest income

Net interest income
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Interest revenue lending assets 447 530 527 (15.7) (15.2)
Interest revenue other assets 230 169 143 36.1 60.8
Interest expense deposits and funding (630) (610) (566) 3.3 11.3
47 89 104 (47.2) (54.8)
Interest expensepreference shares (9) (9) (9) - -
Net interest income 38 80 95 (52.5) (60.0)
Net interest margin(interest earning assets) 0.36% 0.71% 0.78%
Net interest margin(lending assets) 0.67% 1.10% 1.13%

Net interest income was $38 million for the half year and was impacted by continued higher costs of longterm wholesale funding and declining non-core balances.

The Bank's strategy to de-risk the funding profile of the non-core book by match funding to maturity has resulted in higher funding costs across the non-core book.

The Bank continues to run down the non-core portfolio ahead of expectations, with lower average balances reducing net interest income over the year. The Bank also has a higher ratio of impaired assets in the portfolio, where interest is not brought to account. This has a significant impact on net interest income and will continue to do so until the market for realisation of these exposures improves further.

For the half year to December 2010, the net interest margin as measured against average interest earning assets was 0.36%, while the net interest margin as measured against average lending assets was 0.67%.

The extent of the difference between the two ratios reflects the Bank’s conservative approach to liquidity management, with higher liquid asset balances diluting the margin on average interest earnings assets, however the cost impact of holding liquid assets is factored into both measures.

49

Consolidated financial results for the half year ended 31 December 2010

Non-core Bank

==> picture [470 x 300] intentionally omitted <==

----- Start of picture text -----

0.44% 0.28%
0.60%
0.39%
1.10%
0.01%
0.71% 0.67% 0.31%
0.36%
NII to Impact of NII to Lending Impact of Increase Capital NII to Impact of NII to
interest liquid lending spreads impaired in funding lending liquid interest
earning assets assets assets costs assets assets earning
assets 2H10 1H11 assets
2H10 1H11
----- End of picture text -----

Increased funding costs have, where possible, been repriced into the non-core lending assets, resulting in an increase in lending spreads of 44 basis points. The Bank continued to reprice facilities for risk and increased funding costs where contractually possible.

The run-off of the non-core lending portfolio has resulted in a change in the mix of the asset portfolio, with the impaired asset portfolio representing a larger proportion of the reducing book. This, along with the absolute increase in yield curve interest rates as a result of the increase in official rates, has magnified the margin impact of the impaired asset portfolio, where interest is not brought to account. The impaired asset portfolio contributed an additional 28 basis point reduction in the net interest margin.

Funding costs increased by 60 basis points during the half. Whilst no new term debt was issued for the non-core portfolio, the faster than expected run-off of the non-core lending portfolio lead to a change in the mix of funding, with short-term wholesale debt reduced from the surplus cash. This combined with the maturities of older debt issued in more favourable debt markets and resulted in an overall increase in the weighted average cost of funding for the non-core portfolio.

Consistent with the de-risking of the portfolio and increase in capital allocated to the non-core portfolio, along with higher yield curve interest rates, the margin benefited by 1 basis point as a result of the ’freefunding’ benefit of capital.

50

Consolidated financial results

Non-core Bank

for the half year ended 31 December 2010

Net banking fee income

Net banking fee income
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Net lending fees 20 20 19 - 5.3
Transaction fees 1 1 2 - (50.0)
21 21 21 - -

Net banking fee income was $21 million for the half.

It is expected that future non-core fee income will reduce in line with receivables balances.

Operating expenses

Operating expenses of the non-core portfolio were $40 million for the half to 31 December 2010.

The Bank has continued its program of cost extraction in line with portfolio run-off. This program has reduced the cost base associated with the management of the non-core portfolio, namely direct management and servicing costs. It is anticipated that this cost management program will continue until the end of 2013, albeit on a lagged profile compared to the portfolio amortisation.

While the Bank has continued its cost extraction program for the non-core portfolio, this has been offset by several one-off costs associated with Group projects designed to simplify the business.

Impairment losses on loans and advances

mpairment losses on loans and advances
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Collective provision for impairment (31) (54) (40) (42.6) (22.5)
Specific provision for impairment 191 (57) 155 n/a 23.2
Actual net write-offs 10 267 157 (96.3) (93.6)
170 156 272 9.0 (37.5)
Impairment losses to risk weighted assets 3.07% 2.48% 3.39%

Impairment losses on non-core loans and advances were $170 million for the half, a reduction of 37.5% on the December 2009 half year.

An increase in collective provisions of $10 million has been established in the non-core portfolio to allow for recent flooding events in Queensland.

Assets continue to work through the cycle, moving from collective provisioning to specific and in some cases to write-off. Impairment charges continue to be focused on the property and development portfolios. Reductions in valuations and extended work-out periods continue to increase impairment costs.

51

Non-core Bank

for the half year ended 31 December 2010

Consolidated financial results

Impaired asset balances

mpaired asset balances
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Gross balances of individually impaired loans
with specific provisions set aside 2,337 1,972 2,077 18.5 12.5
without specificprovisions set aside - - - n/a n/a
Gross impaired assets 2,337 1,972 2,077 18.5 12.5
Specificprovision for impairment (374) (434) (551) (13.8) (32.1)
Net impaired assets 1,963 1,538 1,526 27.6 28.6
Size of gross impaired assets
Less than one million 16 39 33 (59.0) (51.5)
Greater than one million but less than ten million 229 243 211 (5.8) 8.5
Greater than ten million 2,092 1,690 1,833 23.8 14.1
2,337 1,972 2,077 18.5 12.5
Past due loans not shown as impaired assets 107 103 123 3.9 (13.0)
Gross non-performing loans 2,444 2,075 2,200 17.8 11.1
Interest income on impaired assets recognised in the
contribution to profit - - - n/a n/a
Analysis of movements in gross individually impaired assets
Balance at the beginning of the half year 1,972 2,077 1,329 (5.1) 48.4
Recognition of new impaired assets 713 479 1,019 48.9 (30.0)
Increases in previously recognised impaired assets 15 14 25 7.1 (40.0)
Impaired assets written off/sold during the half year (159) (237) (154) (32.9) 3.2
Impaired assets which have been restated as performing assets
or repaid (204) (361) (142) (43.5) 43.7
Balance at the end of the half year 2,337 1,972 2,077
18.5
12.5

Gross impaired assets in the non-core portfolio increased to $2.3 billion at December 2010. Past due loans, which are not impaired assets, remained relatively flat at $107 million.

Six new accounts were individually impaired during the half in the Development Finance and Property Investment segments. Credit issues relating to individual facilities and property security is causing this deterioration.

Market conditions continue to improve across the sectors, allowing some realisation of exposures. Where new problems are emerging they generally relate to individual exposures where projects reach completion and refinancing and sale is required.

It is expected that these conditions will remain for the short-term, adding some period to period volatility to impaired balances. The Bank remains appropriately provisioned and capitalised and is managing impaired asset workouts in a measured way to maximise shareholder value extraction.

52

Consolidated financial results

Non-core Bank

for the half year ended 31 December 2010

Provision for impairment

Provision for impairment
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Collective provision
Balance at the beginning of the period 136 190 230 (28.4) (40.9)
Charge against contribution toprofit (31) (54) (40) (42.6) (22.5)
Balance at the end of theperiod 105 136 190 (22.8) (44.7)
Specific provision
Balance at the beginning of the period 434 551 435 (21.2) (0.2)
Charge against impairment losses 191 169 310 13.0 (38.4)
Specific provision used (179) (226) (155) (20.8) 15.5
Charge against interest income (72) (60) (39) 20.0 84.6
Balance at the end of theperiod 374 434 551 (13.8) (32.1)
Totalprovision for impairment - Banking activities 479 570 741 (16.0) (35.4)
Equity reserve for credit loss
Balance at the beginning of the period 142 236 133 (39.8) 6.8
Transfer(to)/from retained earnings (52) (94) 103 (44.7) n/a
Balance at the end of theperiod 90 142 236 (36.6) (61.9)
Pre-tax equivalent coverage 128 203 337 (36.9) (62.0)
Total provision for impairment and equity reserve for credit
loss coverage - Non-core Banking activities 607 773 1,078 (21.5) (43.7)
% % %
Provision for impairment expressed as a percentage of gross
impaired assets are as follows:
Collective provision 4.49 6.90 9.15
Specific provision 16.00 22.01 26.53
Total provision 20.50 28.90 35.68
Equity reserve for credit loss coverage 5.52 10.29 16.23
Totalprovision and equityreserve for credit loss coverage 26.02 39.20 51.90

53

Consolidated financial results

Non-core Bank

for the half year ended 31 December 2010

Average banking balance sheet

HALF YEAR ENDED DEC-10 HALF YEAR ENDED DEC-10 HALF YEAR ENDED DEC-10 HALF YEAR ENDED JUN-10 HALF YEAR ENDED JUN-10 HALF YEAR ENDED JUN-10
AVERAGE INTEREST AVERAGE AVERAGE INTEREST AVERAGE
BALANCE RATE BALANCE RATE
$M $M % $M $M %
ASSETS
Interest earning assets
Financial assets 9,401 231 4.87 7,789 169 4.38
Gross loans, advances and other receivables 11,273 435 7.65 14,610 524 7.23
Other interest earningassets 395 11 5.52 208 6 5.82
Total interest earningassets 21,069 677 6.37 22,607 699 6.24
Non-interest earning assets
Other assets(inc. loanprovisions) (1,231) (1,264)
Total non-interest earningassets (1,231) (1,264)
TOTAL ASSETS 19,838 21,343
LIABILITIES
Interest bearing liabilities
Wholesale liabilities 17,662 619 6.95 18,974 599 6.37
Debt capital 695 20 5.71 804 20 5.02
Total interest bearingliabilities 18,357 639 6.91 19,778 619 6.31
Non-interest bearing liabilities
Other liabilities 24 27
Total non-interest bearingliabilities 24 27
TOTAL LIABILITIES 18,381 19,805
Analysis of interest margin and spread
Interest earning assets 21,069 677 6.37 22,607 699 6.24
Interest bearing liabilities 18,357 639 6.91 19,778 619 6.31
Net interest spread (0.54) (0.07)
Net interest margin (interest earning assets) 21,069 38 0.36 22,607 80 0.71
Net interest margin (lending assets) 11,273 38 0.67 14,610 80 1.10

54

Consolidated financial results

Life

for the half year ended 31 December 2010

Segment Information – Life

Result overview

Suncorp Life is a trans-Tasman life risk specialist with a complementary business in superannuation and investments. Products are distributed through Independent Financial Advisers (IFAs) and directly to customers via Group brands.

Suncorp Life reported an underlying profit after tax of $71 million for the half year, down 16.5%. Net profit after tax was $61 million. In-force premium grew to $801 million and Embedded Value (EV) was up marginally on 30 June 2010 at $2,410 million. Value of one year’s sales (VOYS) was $40 million for the half.

Life Risk profit after tax was $38 million down 35.6%. This is comprised of planned profit margin release of $49 million (up 11.4%), mortality experience of $1 million and underlying investment income of $22 million (down 12%). Morbidity experience losses of $15 million also contribute to the Life Risk profit and relate to higher than expected disability income claims incidence. Claims incidence has been partially offset by early termination of new claims, benefiting from recently implemented specific claims initiatives. Other experience losses were $19 million, which includes lapse and other persistency experience and an allocation of distribution expenses. Recent lapse losses are largely confined to pockets within legacy products. Life’s overall lapse rates remain below market average and progress is being made on its ongoing retention program. Retention for current products remain within expectations.

Suncorp Life has a clear strategy in place as a life insurance specialist with specific focus on:

  • Leading the IFA market; and

  • Building a direct distribution business of scale.

This is underpinned by a focus on increasing the value of in-force driven by simplification, claims management and retention initiatives.

Significant progress has been made against this strategy with new business sales in both channels up solidly and further simplification of the business with two divestments announced during the reporting period.

Overall Life Risk new business sales increased by 16.7% to $49 million. Individual Life Risk new business is up 15% to $46 million reflecting strong momentum in the IFA and direct distribution channels. The Australian IFA channel new business sales were up 12.5% on the back of similar growth at the full year 2010. This improvement has been driven by market leading products, underwriting enhancements and strong Australian Financial Services Licencee (AFSL) group engagement.

In the direct channel, sales to the Group’s general insurance customer base are gaining traction with three new products and campaigns launched to the Suncorp, GIO and Apia customer bases. There has also been improvement in bank channel performance.

In Superannuation & Investments (S&I), funds under administration (FUA) was up 1.6% over the half to $12.5 billion. Net profit after tax was $26 million, up 44.4% reflecting a stable underlying result and improvement in investment income. The S&I result includes an allocation of distribution expenses.

In the recently divested Asset Management business, funds under management (FUM) was flat at $24.9 billion, with profit down 12.5% to $7 million.

Market Adjustments, while not impacting underlying performance, impact net profit after tax and are negative by $10 million. This is largely due to the impact of discount rate movements on policy liabilities.

Suncorp Life’s operating expenses increased by 6.2% to $155 million, in line with in-force premium growth, reflecting the investment in growing the business and realising its strategic goals.

Consolidated financial results for the half year ended 31 December 2010

Life

Outlook

While the first half 2010/11 financial result was impacted by adverse experience in claims and lapses, Suncorp Life remains committed to its overall strategy. Suncorp Life will continue to execute against its stated goals of building growth in the IFA and direct channels while focusing on customer retention, claims management, and operational efficiency as key drivers of profitability.

Suncorp Life will continue using the Asteron brand to lead the IFA market and maximise emerging opportunities through specialisation, relationship management, product innovation and delivery. This is proving to be successful with independent recognition as a leading life insurance specialist.

Suncorp Life will continue to leverage the Group customer base in Australia and the Automobile Association (AA) customer base in New Zealand to grow the direct distribution business. Suncorp Life has recently renewed the AA Life contract.

The Sunsuper Group Risk contract will conclude on 1 July 2011. The loss of this business will not have a material impact on the Suncorp Life result or its EV.

In S&I, regulatory change is anticipated to mandate simplification and streamlining of the superannuation industry. The significant simplification program undertaken over the last two years by Suncorp Life to migrate legacy products and consolidate funds, positions the business well to take advantage of the emerging changes.

In line with the strategy to simplify and focus on the core life insurance business, Suncorp Life announced two major transactions during the reporting period. These were the divestments of Tyndall and NZGT. Completion of these transactions is a key focus for the quarter ending 31 March 2011.

Overall, over the next 3 years, Suncorp Life expects to:

  • More than double new business volumes;

  • Reduce acquisition expenses as a percentage of new business premium;

  • Reduce maintenance expenses as a percentage of in-force premium;

  • Achieve double digit in-force premium growth including an active focus on retention; and

  • Improve disability claims experience.

Driving each of these metrics will enhance profit, improve return on equity and grow EV.

56

Life

Consolidated financial results

for the half year ended 31 December 2010

Profit contribution

Profit contribution
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Life Risk
Planned profit margin release(1)(2) 49 47 44 4.3 11.4
Mortality experience 1 5 (1) (80.0) n/a
Morbidity experience (15) 3 3 n/a n/a
Other experience(2) (19) (7) (12) 171.4 58.3
Loss capitalisation - 1 - (100.0) n/a
Underlyinginvestment income 22 25 25 (12.0) (12.0)
Life Risk 38 74 59 (48.6) (35.6)
Superannuation & Investments 26 23 18 13.0 44.4
Asset Management 7 6 8 16.7 (12.5)
Total Life underlying profit after tax 71 103 85 (31.1) (16.5)
Market adjustments
Annuities market adjustments 3 (3) 6 n/a (50.0)
Life Risk policy liability discount rate changes(3) (12) 34 (7) n/a 71.4
Investment income experience(2) (1) (17) 21 (94.1) n/a
Market adjustments (10) 14 20 n/a n/a
Net profit after tax and including non-controlling interests 61 117 105 (47.9) (41.9)

(1) Planned profit margin release includes the unwind of policy liabilities which refers to the profit impact of changes in the value of policy liabilities due to the passing of time.

(2) Previous disclosures reported the entire Group Risk result, which is calculated on an accumulation basis, within ‘Other experience’. For consistency, the Group Risk result has been presented on a projection basis. Comparatives for Planned profit margin release, Other experience and Investment income experience have been restated to reflect this change.

(3) Risk free rates are used to discount Life Risk policy liabilities. Due to deferred acquisition costs there are net negative policy liabilities (an asset). An increase in discount rates leads to a loss whilst a decrease leads to a gain.

Shareholder investment income

Shareholder investment income
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Shareholder investment income on invested assets 29 15 50 93.3 (42.0)
Less underlying investment income:
Life Risk (22) (25) (25) (12.0) (12.0)
Superannuation & Investments (7) (6) (4) 16.7 75.0
Asset Management (1) (1) - - n/a
Investment income experience (1) (17) 21 (94.1) n/a

Investment income experience represents the difference between actual shareholder investment income on invested assets and underlying investment income. Underlying investment income has been derived by applying long-term expected earning rates, consistent with those used in the prior periods EV calculations, to actual shareholder assets.

Operating expenses

Operating expenses
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Total operating expenses (1) 155 151 146 2.6 6.2

(1) The operating expense definition has been modified to exclude stamp duty and medical fees. Comparatives have been adjusted. Consistent with prior disclosures sales commissions have been excluded.

Life

for the half year ended 31 December 2010

Consolidated financial results

Statement of financial position

Statement of financial position
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Total Assets
Assets
Invested assets 4,989 5,018 5,004 (0.6) (0.3)
Assets backing annuity policies 135 142 138 (4.9) (2.2)
Assets backing participating policies 2,409 2,290 2,501 5.2 (3.7)
Reinsurance ceded 341 327 311 4.3 9.6
Assets classified as held for sale 118 - - n/a n/a
Other assets(1) 281 286 263 (1.7) 6.8
Goodwill and intangible assets(1) 734 917 944 (20.0) (22.2)
9,007 8,980 9,161 0.3 (1.7)
Liabilities
Payables(1) 159 232 149 (31.5) 6.7
Outstanding claims liabilities 156 141 145 10.6 7.6
Deferred tax liabilities(1) 84 72 104 16.7 (19.2)
Liabilities classified as held for sale 12 - - n/a n/a
Policy liabilities 5,650 5,583 5,888 1.2 (4.0)
Unvestedpolicyholder benefits(2) 452 404 452 11.9 -
6,513 6,432 6,738 1.3 (3.3)
Total Net Assets 2,494 2,548 2,423 (2.1) 2.9
Policyholder assets
Invested assets 3,646 3,653 3,791 (0.2) (3.8)
Assets backing annuity policies 135 142 138 (4.9) (2.2)
Assets backing participating policies 2,409 2,290 2,501 5.2 (3.7)
Deferred tax assets 11 34 12 (67.6) (8.3)
Other assets(1) 60 58 46 3.4 30.4
6,261 6,177 6,488 1.4 (3.5)
Liabilities
Payables - - 16 n/a (100.0)
Policy liabilities 5,809 5,773 6,020 0.6 (3.5)
Unvestedpolicyholder benefits(2) 452 404 452 11.9 -
6,261 6,177 6,488 1.4 (3.5)
Policyholder Net Assets - - - n/a n/a
Shareholder Assets
Assets
Invested assets 1,343 1,365 1,213 (1.6) 10.7
Reinsurance ceded 341 327 311 4.3 9.6
Assets classified as held for sale 118 - - n/a n/a
Other assets(1) 221 228 217 (3.1) 1.8
Goodwill and intangible assets(1) 734 917 944 (20.0) (22.2)
2,757 2,837 2,685 (2.8) 2.7
Liabilities
Payables(1) 159 232 133 (31.5) 19.5
Outstanding claims liabilities 156 141 145 10.6 7.6
Deferred tax liabilities(1) 95 106 116 (10.4) (18.1)
Liabilities classified as held for sale 12 - - n/a n/a
Policyliabilities (159) (190) (132) (16.3) 20.5
263 289 262 (9.0) 0.4
Shareholder Net Assets 2,494 2,548 2,423 (2.1) 2.9

(1) Certain asset and liability balances in the prior periods have been restated to include acquisition intangible assets and related tax balances allocated to Life as part of the Legal Entity Restructure project.

(2) Consists of participating business policyholder retained profits.

58

Life

Consolidated financial results

for the half year ended 31 December 2010

Invested shareholder assets[(1) ]

nvested shareholder assets(1)
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Cash 240 220 232 9.1 3.4
Fixed interest securities 1,006 907 797 10.9 26.2
Equities 91 219 173 (58.4) (47.4)
Property 5 18 10 (72.2) (50.0)
Other 1 1 1 - -
Total 1,343 1,365 1,213 (1.6) 10.7

(1) Excludes assets backing annuity and participating business.

(2) The reduction in equity allocation reflects implementation of a de-risked investment strategy for some non-participating liabilities.

Life Risk

Regulatory change and market consolidation has increased the relevance and importance of independent life insurance providers in the IFA market.

Suncorp Life is making significant progress in positioning Asteron as a viable product alternative for institutional owned dealer groups and will continue to pursue this strategy through quality dealer support and competitive offerings.

Asteron has been successful in building its profile as a leading life insurance specialist. It was awarded the 2010 CoreData Life Company of the Year, for the second year running, and was ranked second out of the top 10 insurers for business capability in the 2010 NMG business capability report.

The economic and market environment continues to place pressure on lapses and disability claims. Close attention to claims duration management and customer retention initiatives has mitigated some of this impact. This will continue to be an area of focus for the business.

There is a growing appetite for direct life insurance products and Suncorp Life is in a unique position to capture this opportunity through the Group customer base in Australia and the AA customer base in New Zealand.

Life Risk new business by product

Life Risk new business by product
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Term and TPD 18 16 15 12.5 20.0
Trauma 10 9 9 11.1 11.1
Disability income 12 11 11 9.1 9.1
Other 6 5 5 20.0 20.0
Total individual 46 41 40 12.2 15.0
Group 3 3 2 - 50.0
Total 49 44 42 11.4 16.7

Life Risk new business sales were up 16.7% to $49 million. Individual new business sales were up by 15% to $46 million. In keeping with Suncorp Life’s strategy, new business growth has risen 12.5% in the core Australian IFA distribution channel and there has been substantial growth in the direct channels albeit off a small base.

Consolidated financial results

Life

for the half year ended 31 December 2010

Life Risk in-force annual premium[(1)]

Life Risk in-force annual premium(1)
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Term and TPD 301 290 282 3.8 6.7
Trauma 125 118 112 5.9 11.6
Disability income 194 190 184 2.1 5.4
Other 22 25 24 (12.0) (8.3)
Total individual 642 623 602 3.0 6.6
Group 159 161 155 (1.2) 2.6
Total 801 784 757 2.2 5.8

(1) Annual premiums reflect the balance at the end of the period, 31 December 2010.

Overall, in-force premiums on risk products increased to $801 million with individual in-force up to 6.6% to $642 million.

Superannuation & Investments

The S&I business continues to simplify and focus on improving the customer experience. The recent launch of Employer Administration Super Exchange (EASE), an automated online contribution system, compliments the major simplification program completed in recent years and positions the business well for the emerging superannuation environment.

Superannuation & Investments new business

Superannuation & Investments new business
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Superannuation 97 83 91 16.9 6.6
Pensions 58 56 56 3.6 3.6
Investment 13 18 16 (27.8) (18.8)
Total 168 157 163 7.0 3.1

S&I new business sales increased by 3.1% to $168 million. Investment in sales campaign activity has resulted in a modest uplift in bank planner sales, while redemptions have remained steady.

Funds Under Administration

Funds Under Administration
DEC-10
DEC-10
DEC-10
JUN-10
DEC-09
vs JUN-10
vs DEC-09
$M
$M
$M
%
%
Funds under administration
Opening balance at start of period
Net inflows/(outflows)
Investment income and other
12,307
13,016
11,851
(5.4)
3.8
48
(1)
(4)
n/a
n/a
153
(708)
1,169
n/a
(86.9)
Balance at end of period 12,508
12,307
13,016
1.6
(3.9)

FUA increased by 1.6% to $12.5 billion over the half, underpinned by strong retention through the migration of customers to the WealthSmart product. FUA predominantly comprises the Australian S&I business but also includes around $2.7 billion from NZGT.

60

Life

Consolidated financial results

for the half year ended 31 December 2010

Funds under Supervision

Funds under Supervision
DEC-10
DEC-10
DEC-10
JUN-10
DEC-09
vs JUN-10
vs DEC-09
$M
$M
$M
%
%
Funds under supervision
Opening balance at start of period
Investment income and other
43,013
41,772
47,874
3.0
(10.2)
276
1,241
(6,102)
(77.8)
n/a
Balance at end of period 43,289
43,013
41,772
0.6
3.6

Funds under supervision (FUS) have increased by 0.6% to $43.3 billion half on half.

Asset Management

Asset Management returned a profit of $7 million, down 12.5%, due primarily to market volatility. The sale of Tyndall is expected to complete before the end of March 2011.

Funds under Management

Funds under Management
DEC-10
DEC-10
DEC-10
JUN-10
DEC-09
vs JUN-10
vs DEC-09
$M
$M
$M
%
%
Opening balance at start of period
Net inflows/(outflows)
Investment income and other
24,926
24,921
23,385
-
6.6
(773)
25
(457)
n/a
69.1
763
(20)
1,993
n/a
(61.7)
Balance at end of period 24,916
24,926
24,921
-
-

Funds under Management by source

Funds under Management by source
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
General Insurance 11,361 11,216 10,836 1.3 4.8
Life Companies 6,638 6,651 6,425 (0.2) 3.3
External 6,917 7,059 7,660 (2.0) (9.7)
Total funds under management 24,916 24,926 24,921 - -

FUM were stable at $24.9 billion.

Consolidated financial results for the half year ended 31 December 2010

Life

Life Embedded Value

Suncorp Life includes the two Australian life companies (Asteron Life Ltd and Suncorp Life & Superannuation Limited), the New Zealand life company (Asteron Life Limited) and various other legal entities in the Suncorp Life group of companies.

The EV is the sum of the net present value of all future cashflows distributable to the shareholder that are expected to arise from in-force business, the value of franking credits at 70% of face value and the net assets in excess of target capital requirements (adjusted net worth). The EV differs from what is known as an Appraisal Value, as it does not consider the value of future new business that the company is expected to write.

The components of value are shown in the table below:

Embedded Value

Embedded Value
DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Adjusted Net Worth 163 127 191 28.3 (14.7)
Value of distributable profits 1,867 1,878 1,766 (0.6) 5.7
Value of imputation credits 380 401 344 (5.2) 10.5
Value of in-force 2,247 2,279 2,110 (1.4) 6.5
Traditional Embedded Value 2,410 2,406 2,301 0.2 4.7
Value of oneyear’s sales(VOYS) 40 38 46 5.3 (13.0)

Note that in relation to the above values:

  • The components of value relate to Suncorp Life in its entirety;

  • The risk discount rate was equal to 4% above the risk-free rate;

  • Value of in-force is the present value of distributable profits emerging (in excess of target capital), together with value of associated franking credits; and

  • VOYS includes an allowance for the cost of holding target capital.

62

Consolidated financial results

Life

for the half year ended 31 December 2010

Change in Embedded Value

EV increased marginally from $2,406 million at 30 June 2010 to $2,410 million at 31 December 2010.

There were a number of structural changes in Suncorp Life’s portfolio that have impacted EV in this half. This includes the sale of Tyndall and the NZGT businesses and the conclusion of the Sunsuper Group risk contract as at 1 July 2011. Sunsuper is reflected in ‘Other experience’ reducing the EV by $40 million, or 1.7% of the starting EV. A further adjustment has been made to reflect the difference between the carrying value of Tyndall and NZGT, and the agreed sale prices, included in ‘Other Assumptions’.

The increase in the risk free discount rate over the half year decreased the EV but this was partly offset by economic assumptions (i.e. greater future expected long-term returns). The change in discount rates also reduced the value added from new business relative to 30 June 2010.

The change in EV over the current year is shown in more detail below:

JUN-10 TO DEC-10
$M
Embedded Value at the start of theperiod 2,406
Expected return 99
Earnings on net worth 3
Experience
Economic 10
Loss of contract Sunsuper (40)
Other (20)
Changes in assumptions
Discount rate (65)
Economic 33
Other (10)
Value Added from new business 17
Embedded Value at the end of the period prior to 2,433
Dividends/transfers(1) (12)
Release of frankingcredits (11)
Embedded Value as at end of theperiod after transfers 2,410

(1) Dividends/transfers include dividends recommended but not yet paid up to the parent company.

Consolidated financial results for the half year ended 31 December 2010

Life

Assumptions

The assumptions used for valuing in-force business and the YOYS are based on long-term best estimate assumptions.

Maintenance unit costs were based on assumptions underlying the statement of 31 December 2010 profit results for Suncorp Life, and where expressed in dollar amounts (as opposed to percentage of claims, for example), were assumed to grow in line with inflation. The valuations do not assume any improvements in future unit costs from efficiency gains. Discontinuance and claim (mortality and morbidity) assumptions are best estimate assumptions based on company experience and are consistent with those used for profit reporting.

In relation to VOYS:

  • New business is based on the mix and volume of business sold in the half year to 31 December 2010, together with forecast volumes for the remainder of the year.

  • Acquisition costs are the actual costs incurred in the half year to 31 December 2010, together with forecast costs for the remainder of the year.

  • New business includes new policies as well as voluntary increases (i.e. benefit increases) to existing policies.

EV includes contractual increases (age and CPI) on retail business but excludes voluntary increases to existing retail policies.

The Australian Life Companies are required to hold regulatory capital in excess of policy liabilities. In addition, they hold an additional amount of capital ('target surplus') based on internal requirements. Asteron Life Ltd New Zealand holds capital as prescribed in Professional Standard 5 (PS5), ‘Solvency Reserving for Life Insurance Business’, issued by the New Zealand Society of Actuaries and an additional amount of target surplus is held within that company. In determining the EV, the value of this capital is discounted based on the expected time it is required to be held prior to being available for distribution to shareholders.

The Suncorp Life EV also includes the value of entities other than the life companies, such as Suncorp Portfolio Services Limited for which values were based on discounted cash flow projections. The values of Suncorp Metway Investment Management Ltd, Tyndall Investment Management Ltd, Tyndall Investment Management New Zealand Ltd and New Zealand Guardian Trust Ltd were held at their balance sheet value based on anticipated sale proceeds on formal completion of the sales. In addition, a number of smaller entities within the division were valued at net assets.

Economic assumptions are shown below.

Economic assumptions are shown below.
DEC-10 JUN-10
AUSTRALIA NEW ZEALAND AUSTRALIA NEW ZEALAND
% PER ANNUM % PER ANNUM % PER ANNUM % PER ANNUM
Investment return for underlying asset classes (gross of tax)
Risk-free rate (at 10 years) 5.6 6.0 5.2 5.4
Cash 6.3 5.7 5.7 5.5
Fixed interest 6.4 6.3 5.8 5.8
Australian equities (inc. allowance for franking credits)(1) 10.7 10.6 10.3 10.0
International equities 9.7 9.6 9.2 9.9
Property 8.2 8.6 7.7 8.0
Investment returns(net of tax) (2) 4.5 5.0 4.4 4.8
Inflation
Benefit indexation 3.0 2.5 3.0 2.5
Expenses inflation 3.0 2.5 3.0 2.5
Risk discount rate 9.6 10.0 9.2 9.4

(1) New Zealand assumption covers Australasian equities.

(2) Investment Returns (net of tax) are based on the assumed investment returns for underlying asset classes, applied to the invested shareholder assets. Projected returns for assets backing policyholder liabilities will also depend on the mix of policyowner assets from time to time.

64

Consolidated financial results

Life

for the half year ended 31 December 2010

Sensitivity analysis

The tables below set out the sensitivity of the EV and value of new business as at 31 December 2010 to changes in key economic and business assumptions.

AS AT
DEC-10
$M
Base Embedded Value 2,410
Embedded Value assuming
Discount rate 1% higher 2,262
Investment returns 1% higher 2,495
Discontinuance rates 10% higher 2,250
Renewal expenses 10% higher 2,356
Claims 10% higher(1) 2,214
Base value of one year’s new business 40
Value of one year’s new business assuming
Discount rate 1% higher 28
Investment returns 1% higher 42
Discontinuance rates 10% higher 23
Renewal expenses 10% higher 34
Claims 10% higher(1) 12

(1) Claims decrements includes mortality, lump sum morbidity, disability income incidence and 10% worse for disability income recovery rates.

These sensitivities are indicative only as the variations caused by changes to assumptions are not always linear, symmetrical, or independent.

THIS PAGE INTENTIONALLY LEFT BLANK

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 1 – Consolidated income statement for the half year ended 31 December 2010

This consolidated income statement presents revenue and expense categories that are reported for statutory purposes.

HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Revenue
Banking interest revenue 2,213 2,085 1,937 6.1 14.2
Bankinginterest expense (1,773) (1,624) (1,466) 9.2 20.9
440 461 471 (4.6) (6.6)
Banking fee and commission revenue 103 116 118 (11.2) (12.7)
Banking fee and commission expense (40) (40) (39) - 2.6
General insurance premium revenue 3,547 3,452 3,437 2.8 3.2
Life insurance premium revenue 398 377 379 5.6 5.0
Reinsurance and other recoveries revenue 857 942 564 (9.0) 52.0
General insurance investment revenue
- insurance funds 154 334 254 (53.9) (39.4)
- shareholder funds 101 106 94 (4.7) 7.4
Life insurance investment revenue/(loss) 451 (40) 804 n/a (43.9)
Gain on sale of subsidaries and investment in joint ventures - 165 50 (100.0) (100.0)
Other revenue 237 258 221 (8.1) 7.2
6,248 6,131 6,353 1.9 (1.7)
Expenses
Operating expenses (1,532) (1,625) (1,606) (5.7) (4.6)
General insurance claims expense (3,044) (3,299) (2,667) (7.7) 14.1
Life insurance claims expense (269) (225) (252) 19.6 6.7
Outwards reinsurance premium expense (380) (377) (389) 0.8 (2.3)
(Increase)/decrease in net policy liabilities (266) 162 (527) n/a (49.5)
(Increase)/decrease in unvested policyowner benefits (49) 49 (55) n/a (10.9)
Outside beneficial interests in managed funds (3) (30) (16) (90.0) (81.3)
Fair value remeasurement of assets and liabilities classified as
held for sale (106) - - n/a n/a
Non-bankinginterest expense (25) (39) (20) (35.9) 25.0
(5,674) (5,384) (5,532) 5.4 2.6
Share ofprofits of associates andjoint ventures 3 9 20 (66.7) (85.0)
Profit before impairment losses on loans and advances and tax 577 756 841 (23.7) (31.4)
Impairment losses on loans and advances (213) (205) (274) 3.9 (22.3)
Profit before tax 364 551 567 (33.9) (35.8)
Income tax expense (137) (129) (200) 6.2 (31.5)
Profit for theperiod 227 422 367 (46.2) (38.1)
Attributable to:
Owners of the Company 223 416 364 (46.4) (38.7)
Non-controllinginterests 4 6 3 (33.3) 33.3
Profit for theperiod 227 422 367 (46.2) (38.1)

67

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 2 – Ratio Calculations

Earnings per share

Earnings per share
Numerator HALF YEAR ENDED
DEC-10 JUN-10 DEC-09
$M $M $M
Earnings:
Earnings used in calculating basic earnings per share 223 416 364
Interest expense on reset preference shares (net of tax) - 3 4
Interest expense on convertiblepreference shares(net of tax) - 20 17
Earnings used in calculating diluted earnings per share 223 439 385
Denominator HALF YEAR ENDED
DEC-10 JUN-10 DEC-09
**NO. OF SHARES ** **NO. OF SHARES ** NO. OF SHARES
Weighted average number of shares:
Weighted average number of ordinary shares used as the denominator in
calculating basic earnings per share 1,272,704,720 1,267,822,711 1,256,407,901
Effect of conversion of reset preference shares - 18,015,915 17,159,799
Effect of conversion of convertiblepreference shares - 90,523,478 86,221,804
Weighted average number of ordinary shares used as the denominator in
calculating diluted earnings per share 1,272,704,720 1,376,362,104 1,359,789,504

Return on average shareholders' equity

Numerator

Earnings for return on average shareholders’ equity – is as per ‘earnings per share’ information above.

Denominator

HALF YEAR ENDED HALF YEAR ENDED
DEC-10 JUN-10 DEC-09
$M $M $M
Adjusted average shareholders' equity
Opening total equity 13,953 13,570 13,229
Less non-controllinginterests (20) (9) (6)
Openingadjusted equity 13,933 13,561 13,223
Closing total equity 13,912 13,953 13,570
Less non-controllinginterests (21) (20) (9)
Closingadjusted equity 13,891 13,933 13,561
Average adjusted equity 13,912 13,747 13,392

68

Appendices

for the half year ended 31 December 2010

Consolidated financial results

Appendix 2 – Ratio Calculations (continued)

Issued shares

Issued shares
DEC-10
JUN-10
DEC-09
HALF YEAR ENDED
Ordinary shares each fully paid
Number at the end of the period
Dividend declared for the period (cents per share)
Reset preference shares (classified as liability) each fully paid
Number at the end of the period
Dividend declared for the period ($ per share)(1)
Convertible preference shares (classified as liability) each fully paid
Number at the end of the period
Dividend declared for the period ($ per share)(1)
1,281,390,524
1,281,390,524
1,270,897,282
15
20
15
1,440,628
1,440,628
1,440,628
2.55
2.51
2.55
7,350,000
7,350,000
7,350,000
2.82
2.65
2.29

(1) Classified as interest expense.

69

Consolidated financial results for the half year ended 31 December 2010

Appendices

Appendix 3 – Group Capital

Group capital position

The Group has three distinct business lines with different regulatory requirements for capital. The corporate structure of the Group has the Bank as the holding company for subsidiaries operating General Insurance, Life Insurance and other businesses.

To assist in understanding the regulatory capital position within the Group the following table (including consolidation entries) demonstrates the distribution of regulatory capital and risk-based capital requirements across the consolidated segments. Consolidated segments include companies that are excluded from regulatory reporting groups.

AS AT 31 DECEMBER 2010
GENERAL
INSURANCE(1) BANKING(1) LIFE OTHER CONSOLIDATION TOTAL
$M $M $M $M $M $M
Tier 1
Ordinary share capital - 12,730 - - - 12,730
Subsidiary share capital (eliminated
upon consolidation) 8,321 - 2,264 - (10,585) -
Reserves (75) 57 237 - (254) (35)
Retained profits(2) (72) 953 (9) (42) 188 1,018
Preference shares - 879 - - - 879
Insurance liabilities in excess of liability
valuation 494 - - - - 494
Less goodwill, brands (5,546) (7,690) (718) - 7,675 (6,279)
Less software assets (7) (66) (16) - - (89)
Less other intangible assets - (107) - - - (107)
Less deferred tax asset - (251) - - 131 (120)
Less other required deductions(3) (12) (1) (73) - - (86)
Less Tier 1 deductions for investments in
subsidiaries,capital support - (1,486) - - 1,486 -
Net Tier 1 capital 3,103 5,018 1,685 (42) (1,359) 8,405
Tier 2
APRA general reserve for credit losses - 275 - - - 275
Asset revaluation reserves - 6 - - - 6
Subordinated notes 763 1,391 - - - 2,154
Less Tier 2 deductions for investments in
subsidiaries,capital support - (1,486) - - 1,486 -
Net Tier 2 capital 763 186 - - 1,486 2,435
Total capital base 3,866 5,204 1,685 (42) 127 10,840
Represented by:
Capital in regulated entities 3,824 5,151 1,684 - - 10,659
Capital in unregulated entities 42 53 1 (42) 127 181
3,866 5,204 1,685 (42) 127 10,840
Target capital base(4) 3,198 4,716 1,580 - - 9,494

(1) These numbers are for the consolidated segments. They do not align with the regulatory reporting groups used in the Banking adequacy and General Insurance minimum capital requirement calculations.

[(2)] For Banking and domestic General Insurance, this represents the business line retained profits determined using the APRA calculation. New Zealand General Insurance retained profits are on a statutory basis. APRA requires accrual of expected dividends in the Bank and General Insurance current year profits. To allow for consistency across the Group, expected dividends are also included for Life.

(3) Other required deductions includes surpluses in defined benefit funds and internal funding transactions of a capital nature.

(4) APRA requires regulated entities to have internal capital targets. For the Banking business, the capital target is a 13% capital adequacy ratio. The target capital for the General Insurance business is 1.7 times the Minimum Capital Requirement. The Life business capital target is an amalgamation of target capital for Statutory Funds, minimum capital required for Shareholder Funds and net tangible asset requirements for investment management entities.

70

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 3 – Group Capital (continued)

Group capital position (continued)

AS AT 31 DECEMBER 2010 AS AT 31 DECEMBER 2010
GENERAL CONSOLIDA
INSURANCE BANKING LIFE OTHER TION(1) TOTAL
$M $M $M $M $M $M
Reconciliation of total capital base to net assets
Net assets 8,390 13,696 2,494 - (10,668) 13,912
Difference relating to APRA definition of retained profits (213) - - (42) - (255)
Equity items not eligible for inclusion in capital for APRA
purposes
Reserves (Post AIFRS) (4) 55 - - 1 52
Non-controlling interests - - (2) - - (2)
Additional items allowable for capital for APRA purposes
Preference shares - 879 - - - 879
Subordinated notes 763 1,391 - - - 2,154
Technical provisions in excess of liability valuation 494 - - - - 494
Holdings of own shares - 103 - - 16 119
Collective provision (net of tax effect) - 113 - - - 113
Other items, adjustments 1 54 - - - 55
Deductions from capital for APRA purposes
Goodwill(2), brands (5,546) (7,690) (718) - 7,675 (6,279)
Software assets (7) (66) (16) - - (89)
Deductible capitalised expenses (includes share raising costs) - (107) - - - (107)
Deferred tax asset - (251) - - 131 (120)
Other assets excluded from regulatory capital (12) (1) (73) - - (86)
Fundingof capital andguarantees byBank holdingcompany - (2,972) - - 2,972 -
Total capital base 3,866 5,204 1,685 (42) 127 10,840

(1) Consolidation mainly represents the Bank's investments in non-banking subsidiaries.

(2) APRA requires the intangible component of the book value of investments in non-banking subsidiaries to be deducted from Tier 1 capital. As it relates to non-banking subsidiaries, it is not amortised at the Banking level. Amortisation and impairment testing occurs within General Insurance and Life and when the entire Group is consolidated. The total intangible deduction from Group capital in the table above of $6,279 million represents the total amortised balance of goodwill and brands etc for the Group.

AS AT 31 DECEMBER 2010 AS AT 31 DECEMBER 2010
GENERAL CONSOLIDA
INSURANCE BANKING LIFE OTHER TION TOTAL
$M $M $M $M $M $M
Reconciliation of business line retained profits to reported
retained profits
Reported retainedprofits(losses) 141 953 (9) - 188 1,273
Expected group dividend net of Dividend Reinvestment Plan - - - (192) - (192)
Expected intragroup dividends (150) - - 150 - -
Other differences in retainedprofits for APRApurposes (63) - - - - (63)
(213) - - (42) - (255)
Business line retained profits/(losses) used in Group
capital position (72) 953 (9) (42) 188 1,018

71

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 3 – Group Capital (continued)

Pro-forma NOHC Group Capital Position

The NOHC restructure was approved by shareholders on 15 December 2010 and final capital transactions were executed on 7 January 2011. The intention of the NOHC restructure is to continue to manage capital in accordance with the existing internal capital targets, however, the new Group holding company, Suncorp Group Limited (SGL) may hold some of the capital to meet the internal targets of the operating businesses. Additionally, SGL will hold capital for risks associated with the service companies. The table below outlines the pro-forma capital position of the Suncorp Group under a NOHC structure.

AS AT 31 DECEMBER 2010 AS AT 31 DECEMBER 2010
SGL & SERVICE GENERAL
COMPANIES INSURANCE BANKING LIFE CONSOLIDATION TOTAL
$M $M $M $M $M $M
Tier 1
Ordinary share capital 12,730 - - - - 12,730
Subsidiary share capital (eliminated
upon consolidation) - 8,220 1,844 2,224 (12,288) -
Reserves and non-controlling interests 57 (75) - 237 (254) (35)
Retained profits(1) 258 (382) 963 (9) 188 1,018
Preference shares - - 851 - 28 879
Insurance liabilities in excess of liability
valuation - 494 - - - 494
Less goodwill, brands - (5,546) (22) (718) 7 (6,279)
Less software assets (66) (7) - (16) - (89)
Less other intangible assets (55) - (52) - - (107)
Less deferred tax asset (96) - (155) - 131 (120)
Less other required deductions(2) (1) (12) - (73) - (86)
Less Tier 1 deductions for investments in
subsidiaries,capital support (12,289) - (26) - 12,315 -
Net Tier 1 capital 538 2,692 3,403 1,645 127 8,405
Tier 2 - - - - - -
Preference shares not included in Tier 1 - - 28 - (28) -
APRA general reserve for credit losses - - 275 - - 275
Asset revaluation reserves - - 6 - - 6
Subordinated notes - 763 1,391 - - 2,154
Less Tier 2 deductions for investments in
subsidiaries,capital support - - (26) - 26 -
Net Tier 2 Capital - 763 1,674 - (2) 2,435
Total capital base 538 3,455 5,077 1,645 125 10,840
Represented by:
Capital in regulated entities - 3,413 5,024 1,644 - 10,081
Capital in unregulated entities 538 42 53 1 125 759
538 3,455 5,077 1,645 125 10,840
Target capital base(3) 458 3,104 4,516 1,580 (44) 9,614

(1) For Banking and General Insurance, this represents the business line retained profits determined using the APRA calculation. New Zealand General Insurance retained profits are on a statutory basis. APRA require accrual of expected dividends in the Bank and General Insurance current year profits. To allow consistency across the Group, expected dividends are also included for Life.

(2) Other required deductions include surpluses in defined benefit funds and internal funding transactions of a capital nature.

(3) Internal business capital targets remain the same with an additional amount of capital held at SGL for the Life Insurance business, the service companies and other target requirements pertaining to operational risk and unregulated non-banking entities.

72

Appendices

Consolidated financial results

for the half year ended 31 December 2010

Banking capital adequacy

Banking capital adequacy
DEC-10 JUN-10 DEC-09
$M $M $M
Consolidated banking capital
Tier 1
Fundamental Tier 1
Ordinary share capital 12,787 12,783 12,694
Retainedprofits 913 847 848
13,700 13,630 13,542
Residual Tier 1
Reset preference shares 144 144 144
Convertiblepreference shares 735 735 735
879 879 879
Tier 1 deductions
Goodwill and other intangibles arising on acquisition (7,690) (7,809) (7,837)
Software assets (66) (61) (59)
Other intangible assets (107) (95) (98)
Deferred tax asset (228) (191) (224)
Other Tier 1 deductions (1) - (1)
Tier 1 deductions for investments in subsidiaries,capital support (1,504) (1,428) (1,413)
(9,596) (9,584) (9,632)
Total Tier 1 Capital 4,983 4,925 4,789
Tier 2
Upper Tier 2
APRA general reserve for credit losses 275 346 448
Perpetual subordinated notes 170 170 170
Asset revaluation reserves 6 7 6
451 523 624
Lower Tier 2
Subordinated notes 1,221 1,458 1,483
1,221 1,458 1,483
Tier 2 Deductions
Tier 2 deductions for investments in subsidiaries,capital support (1,504) (1,428) (1,413)
(1,504) (1,428) (1,413)
Total Tier 2 Capital 168 553 694
Capital base 5,151 5,478 5,483
Risk-weighted exposures 32,873 33,568 36,488
Market risk capital charge 334 572 544
Operational risk capital charge 3,072 3,094 2,994
Total assessed risk 36,279 37,234 40,026
Risk weighted capital ratio 14.20% 14.71% 13.70%
Adjusted Fundamental Tier 1 core capital 2,600 2,618 2,497
AFT1 ratio 7.17% 7.03% 6.24%

73

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 3 – Group Capital (continued)

Banking capital adequacy (continued)

Banking capital adequacy (continued)
DEC-10
JUN-10(1)
DEC-09
$M
$M
$M
Reconciliation of deduction for investments in subsidiaries
Investment securities
Less debt securities held in the banking book
Add back investments in banking subsidiaries not included in
regulatory consolidation
Less securities held by entities not consolidated for APRA purposes
Less intangible component deducted from Tier 1 capital - non-banking
subsidiaries
Less investments risk weighted for capital adequacy purposes
16,503
13,730
13,659
(5,850)
(3,117)
(2,980)
36
36
36
(1)
-
(68)
(7,668)
(7,787)
(7,815)
(12)
(11)
(11)
Deduction for net tangible investment in subsidiaries
Capital supportprovided to subsidiaries
3,008
2,851
2,821
-
5
5
Capital deduction for investments in subsidiaries, capital support 3,008
2,856
2,826
50% deduction from Tier 1 capital
50% deduction from Tier 2 capital
(1,504)
(1,428)
(1,413)
(1,504)
(1,428)
(1,413)
Deductions for investments in subsidiaries, capital support (3,008)
(2,856)
(2,826)
(1)June 2010 capital deductions for investment in subsidiaries, capital support has been restated due to a reclassification of assets
Retained profits movement
Retained profits opening for the half year
847
848
859
Add Banking profit after tax for the half year
-
34
25
Less profit after tax of entities not consolidated for APRA purposes
-
(35)
(1)
Add/(less) APRA adjustments
66
76
(103)
Less dividend expense/accrual
-
(256)
(191)
Less estimated change in dividend reinvestment plan
-
(67)
(21)
Add dividends from non-bankingsubsidiaries
-
247
280
Retainedprofits closing for the halfyear
913
847
848
Reconciliation of banking deduction for intangible assets to Group
intangible assets
Deduction for banking subsidiaries intangible assets
22
22
22
Deduction for non-bankingentities intangible assets
7,668
7,787
7,815
Banking deduction for intangible assets
7,690
7,809
7,837
APRA adjustments
-
-
(8)
Goodwill reflected in investments in associates
(73)
-
(39)
Amortisation of non-banking goodwill and intangible assets
(1,314)
(1,242)
(1,137)
Software assets(1)
66
61
59
Intangible assets not deducted from capital
-
(1)
(5)
Group intangible assets
6,369
6,627
6,707

(1) This amount represents the Banking group capital deduction for software assets. Software assets held elsewhere in the Group are included in the capital deduction for goodwill, brands etc.

74

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 3 – Group Capital (continued)

Banking capital adequacy (continued)

Banking capital adequacy (continued)
CARRYING VALUE AVERAGE RISK WEIGHTED BALANCE
RISK
DEC-10 JUN-10 DEC-09 WEIGHTS DEC-10 JUN-10 DEC-09
$M $M $M % $M $M $M
Risk weighted assets
Assets
Cash items 227 210 199 8% 18 21 13
Claims on Australian and foreign
governments 886 691 683 0% 3 3 2
Claims on central banks, international
banking agencies, regional development
banks, ADIs and overseas banks 6,454 4,031 4,358 20% 1,291 806 872
Claims secured against eligible
residential mortgages 29,362 26,594 26,528 40% 11,795 10,674 10,609
Past due claims 2,522 2,712 2,856 138% 3,472 3,124 3,118
Other assets and claims 16,000 18,118 20,791 93% 14,863 17,521 20,320
Total Banking assets (1) 55,451 52,356 55,415 31,442 32,149 34,934

(1) Total Banking assets differ from Banking segment assets due to the adoption of the APRA classification of intangible assets, deferred taxation, incorporation of the trading book in the market risk capital charge and general reserve for credit losses for capital adequacy purposes.

NOTIONAL CREDIT AVERAGE
AMOUNT EQUIVALENT RISK RISK WEIGHTED BALANCE
DEC-10 DEC-10 WEIGHTS DEC-10 JUN-10 DEC-09
$M $M % $M $M $M
Off balance sheet positions
Guarantees entered into in the normal course of
business 194 192 90% 173 165 150
Commitments to provide loans and advances 5,855 1,997 53% 1,060 956 1,123
Capital commitments 23 23 100% 23 23 14
Foreign exchange contracts 15,664 264 32% 85 139 127
Interest rate contracts 54,048 78 115% 90 136 140
Total off balance sheetpositions 75,784 2,554 1,431 1,419 1,554
Market risk capital charge 334 572 544
Operational risk capital charge 3,072 3,094 2,994
Total risk weighted assets 31,442 32,149 34,934
Total assessed risk 36,279 37,234 40,026
Risk weighted capital ratios % % %
Tier 1 13.74 13.23 11.96
Tier 2 0.46 1.48 1.74
Total risk weighted capital ratios 14.20 14.71 13.70

75

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 3 – Group Capital (continued)

General Insurance minimum capital requirement

DOMESTIC GI GROUP DOMESTIC GI GROUP (1) GI GROUP(2)
DEC-10 JUN-10 DEC-09 DEC-10 JUN-10 DEC-09
$M $M $M $M $M $M
Tier 1
Ordinary share capital 2,758 2,758 2,758 2,886 2,894 2,893
Reserves 5 10 6 5 10 6
Retained profits 735 667 529 951 900 742
Insurance liabilities in excess of liability valuation 677 561 554 706 606 581
Less: Tax effect of excess insurance liabilities (203) (168) (166) (212) (182) (174)
3,972 3,828 3,681 4,336 4,228 4,048
Less:
Goodwill and other intangible assets (1,111) (1,111) (1,111) (1,175) (1,188) (1,179)
Other Tier 1 deductions (93) (36) (59) (100) (36) (69)
Total deductions from Tier 1 capital (1,204) (1,147) (1,170) (1,275) (1,224) (1,248)
Net Tier 1 capital 2,768 2,681 2,511 3,061 3,004 2,800
Tier 2
Subordinated notes 763 778 767 763 778 767
APRA capital base 3,531 3,459 3,278 3,824 3,782 3,567
Outstanding claims risk capital charge 804 802 778 822 822 796
Premium liabilities risk capital charge 421 424 405 457 460 439
Total insurance risk capital charge 1,225 1,226 1,183 1,279 1,282 1,235
Investment risk capital charge 347 469 424 402 514 463
Catastrophe risk capital charge 200 200 200 200 200 200
Total minimum capital requirement(MCR) 1,772 1,895 1,807 1,881 1,996 1,898
MCR coverage (times) 1.99 1.83 1.81 2.03 1.89 1.88
DEC-10 JUN-10 DEC-09 DEC-10 JUN-10 DEC-09
$M $M $M $M $M $M
Retained profits movement
Retained profits opening for the half year 667 529 168 900 742 355
Add General Insurance profit after tax for the half year 250 51 84 250 68 101
Add profit after tax of entities not consolidated for APRA
purposes 35 181 229 35 181 229
Add/(less) APRA adjustments (245) 121 138 (262) 124 147
Less dividends received/(paid) 28 (215) (90) 28 (215) (90)
Retainedprofits closing for the halfyear 735 667 529 951 900 742

(1) Domestic GI Group - Suncorp's Australian licensed insurers.

(2) GI Group - Sum of MCR for the Domestic GI Group and Vero NZ.

76

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 4 – Underlying General Insurance ITR

In May 2010, the Suncorp Group outlined operational strategies and building blocks projects that would drive an improvement of at least 3% in the underlying Insurance Trading Ratio (ITR) for the year to 30 June 2012. The underlying ITR for the full year to 30 June 2010 was 9%.

The methodology for calculating the underlying ITR is the reported ITR adjusted for the following:

Reserve releases

The adjustment is the difference between actual reserve releases and the long run average ‘expected’ release. Based on the Group’s conservative approach to reserving, the expected release in any discrete full year period calculated to be around 1.5% of Net Earned Premium (NEP).

Natural hazards

The adjustment is the total of all natural hazard claims above or below the allowance.

Investment income mismatch

This adjustment removes the impact of changes in credit spreads and the volatility in the value of indexlinked bonds (‘economic mismatch’ of $62 million), together with timing mismatches on premium liabilities (‘accounting mismatch’ of $20 million). There was also a $7 million unwind of the previous accounting mismatch.

Other adjustments

This adjustment captures any material and abnormal one-off items including material movements in risk margins. For the six months to 31 December 2010, the adjustments were a $13 million reinstatement premium following the Christchurch earthquake and a $23 million impact from reduced risk margins.

The calculation of the underlying ITR for the half year to December 2010 is displayed in the table below:

DEC-10
ITR
$M
$M
%
DEC-10
ITR
$M
$M
%
Reported ITR
Reported reserve releases
Less: 1.5% of NEP
Natural hazards above long-run allowances
Investment income mismatch
Other:
New Zealand reinsurance reinstatement
Risk Margin
356
10.9%
(200)
49
(151)
182
(35)
13
(23)
Underlying ITR 342
10.5%

77

Consolidated financial results for the half year ended 31 December 2010

Appendices

Appendix 5 – General Insurance Profit – Short-tail and Long-tail (includes NZ)

HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Short-tail
Gross writtenpremium 2,753 2,670 2,651 3.1 3.8
Net earned premium 2,452 2,360 2,358 3.9 4.0
Net incurred claims (1,858) (1,762) (1,464) 5.4 26.9
Acquisition expenses (330) (392) (365) (15.8) (9.6)
Other underwritingexpenses (258) (258) (269) - (4.1)
Total operatingexpenses (588) (650) (634) (9.5) (7.3)
Underwriting result 6 (52) 260 n/a (97.7)
Investment income - insurance funds 69 57 59 21.1 16.9
Insurance trading result 75 5 319 large (76.5)
% % %
Ratios
Acquisition expenses ratio 13.5 16.6 15.5
Other underwritingexpenses ratio 10.5 10.9 11.4
Total operatingexpenses ratio 24.0 27.5 26.9
Loss ratio 75.8 74.7 62.1
Combined operating ratio 99.8 102.2 89.0
Insurance tradingratio 3.1 0.2 13.5
HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Long-tail
Gross writtenpremium 810 867 839 (6.6) (3.5)
Net earned premium 814 806 786 1.0 3.6
Net incurred claims (426) (684) (727) (37.7) (41.4)
Acquisition expenses (117) (122) (86) (4.1) 36.0
Other underwritingexpenses (90) (86) (92) 4.7 (2.2)
Total operatingexpenses (207) (208) (178) (0.5) 16.3
Underwriting result 181 (86) (119) n/a n/a
Investment income - insurance funds 100 285 201 (64.9) (50.2)
Insurance trading result 281 199 82 41.2 242.7
% % %
Ratios
Acquisition expenses ratio 14.4 15.1 10.9
Other underwritingexpenses ratio 11.1 10.7 11.7
Total operatingexpenses ratio 25.5 25.8 22.6
Loss ratio 52.3 84.9 92.5
Combined operating ratio 77.8 110.7 115.1
Insurance tradingratio 34.5 24.7 10.4

78

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 6 – General Insurance New Zealand Segment Results Expressed in NZ$

HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
NZ$M NZ$M NZ$M % %
Gross writtenpremium 441 406 420 8.6 5.0
Net earned premium 373 365 355 2.2 5.1
Net incurred claims (269) (211) (199) 27.5 35.2
Acquisition expenses (89) (81) (83) 9.9 7.2
Other underwritingexpenses (29) (36) (40) (19.4) (27.5)
Total operatingexpenses (118) (117) (123) 0.9 (4.1)
Underwriting result (14) 37 33 n/a n/a
Investment income - insurance funds 8 9 9 (11.1) (11.1)
Insurance trading result (6) 46 42 n/a n/a
% % %
Ratios
Acquisition expenses ratio 23.9 22.2 23.4
Other underwritingexpenses ratio 7.8 9.9 11.3
Total operatingexpenses ratio 31.7 32.1 34.7
Loss ratio 72.1 57.8 56.1
Combined operating ratio 103.8 89.9 90.8
Insurance tradingratio (1.6) 12.6 11.8

79

Consolidated financial results for the half year ended 31 December 2010

Appendices

Appendix 7 – General Insurance Profit Excluding the Discount Rate Movements and FSL

DEC-10
DEC-10
DEC-10
JUN-10
DEC-09
vs JUN-10
vs DEC-09
$M
$M
$M
%
%
HALF YEAR ENDED
Gross written premiums(1)
Gross unearnedpremium movement
3,434
3,418
3,359
0.5
2.2
(12)
(86)
(38)
(86.0)
(68.4)
Gross earned premiums
Outwards reinsurance expense
3,422
3,332
3,321
2.7
3.0
(281)
(286)
(293)
(1.7)
(4.1)
Net earnedpremium 3,141
3,046
3,028
3.1
3.7
Net incurred claims
Claims expense
Reinsurance and other recoveries revenue
(3,141)
(3,255)
(2,569)
(3.5)
22.3
760
853
476
(10.9)
59.7
(2,381)
(2,402)
(2,093)
(0.9)
13.8
Total operating expenses
Acquisition expenses(2)
Other underwritingexpenses(2)
(447)
(514)
(451)
(13.0)
(0.9)
(223)
(224)
(245)
(0.4)
(9.0)
(670)
(738)
(696)
(9.2)
(3.7)
Underwriting result 90
(94)
239
n/a
(62.3)
Investment income - insurance funds
266
298
162
(10.7)
64.2
Insurance trading result 356
204
401
74.5
(11.2)
Managed schemes net contribution
Joint venture and other income
3
(4)
8
n/a
(62.5)
12
30
23
(60.0)
(47.8)
General Insurance operational earnings 371
230
432
61.3
(14.1)
Investment revenue - shareholder funds
87
94
100
(7.4)
(13.0)
General Insurance profit before tax and capital funding
Capital funding (3)
458
324
532
41.4
(13.9)
(43)
(41)
(41)
4.9
4.9
General Insurance profit before tax 415
283
491
46.6
(15.5)
Income tax (123)
(73)
(144)
68.5
(14.6)
General Insuranceprofit after tax 292
210
347
39.0
(15.9)

(1) Net of Fire Service Levies (FSL) of $129 million (30 June 2010: $119 million, 31 December 2009: $131 million).

(2) Comparative information for New Zealand has been restated to be consistent with the current treatment of expense disclosures between acquisition costs and underwriting expenses.

(3) Includes interest expense on subordinated notes allocated to General Insurance.

acquisition costs and underwriting expenses.
3)
Includes interest expense on subordinated notes allocated to General Insurance.
HALF YEAR ENDED
DEC-10 JUN-10 DEC-09
% % %
Acquisition expenses ratio 14.2 16.9 14.9
Other underwritingexpenses ratio 7.1 7.4 8.1
Total operatingexpenses ratio 21.3 24.3 23.0
Loss ratio 75.8 78.9 69.1
Combined operating ratio 97.1 103.2 92.1
Insurance trading ratio 11.3 6.7 13.2

80

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank

Profit contribution – Consolidated Bank

HALF YEAR ENDED
CORE NON-CORE TOTAL TOTAL TOTAL DEC-10 DEC-10
DEC-10 DEC-10 DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M $M $M % %
Net interest income 400 38 438 462 466 (5.2) (6.0)
Non-interest income
Net banking fee income 42 21 63 76 79 (17.1) (20.3)
MTM on financial instruments 7 - 7 - 17 n/a (58.8)
Other income 2 (2) - 1 2 (100.0) (100.0)
Total non-interest income 51 19 70 77 98 (9.1) (28.6)
Total income from Banking activities 451 57 508 539 564 (5.8) (9.9)
Operating expenses (239) (40) (279) (269) (277) 3.7 0.7
Consolidated Bank profit before
impairment losses on loans and advances 212 17 229 270 287 (15.2) (20.2)
Impairment losses on loans and advances (43) (170) (213) (205) (274) 3.9 (22.3)
Consolidated Bank profit before tax 169 (153) 16 65 13 (75.4) 23.1
Income tax (59) 46 (13) (25) (9) (48.0) 44.4
Consolidated Bankprofit after tax 110 (107) 3 40 4 (92.5) (25.0)

Ratios and statistics

HALF YEAR ENDED HALF YEAR ENDED
DEC-10 JUN-10 DEC-09
% % %
Net interest margin (interest earning assets) 1.35 1.44 1.40
Net interest (lending assets) 1.77 1.82 1.74
Cost to income ratio 54.92 49.91 49.11
Impairment losses to gross loans and advances 0.83 0.80 1.00
Impairment losses to risk weighted assets 1.34 1.29 1.56
Deposit to Core loan ratio 70.05 53.13 48.31

81

Consolidated financial results for the half year ended 31 December 2010

Appendices

Appendix 8 – Consolidated Bank (continued)

Statement of financial position – Consolidated Bank

CORE NON-CORE TOTAL DEC-10 DEC-10
DEC-10 DEC-10 DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M $M $M % %
Assets
Cash and cash equivalents 63 770 833 329 550 153.2 51.5
Receivables due from other banks 91 - 91 232 123 (60.8) (26.0)
Trading securities 894 3,974 4,868 8,233 7,050 (40.9) (31.0)
Derivatives 303 47 350 733 355 (52.3) (1.4)
Investment securities(1) 4,764 11,739 16,503 13,730 13,659 20.2 20.8
Bank acceptances from customers - 1 1 1 2 - (50.0)
Loans, advances and other receivables(2) 38,780 11,628 50,408 51,145 53,359 (1.4) (5.5)
Due from subsidiaries 187 - 187 315 268 (40.6) (30.2)
Property, plant and equipment 106 188 294 311 318 (5.5) (7.5)
Deferred tax assets 42 257 299 293 355 2.0 (15.8)
Other assets(3) 212 80 292 264 247 10.6 18.2
Intangible assets 28 60 88 102 73 (13.7) 20.5
Total assets 45,470 28,744 74,214 75,688 76,359 (1.9) (2.8)
Liabilities
Deposits and short-term borrowings 35,023 2,172 37,195 34,267 34,825 8.5 6.8
Derivatives 450 2,708 3,158 2,356 2,364 34.0 33.6
Payables due to other banks 18 - 18 28 20 (35.7) (10.0)
Bank acceptances - 1 1 1 2 - (50.0)
Payables and other liabilities 636 - 636 876 762 (27.4) (16.5)
Current tax liabilities 171 - 171 - 72 n/a 137.5
Employee benefit obligations 44 84 128 172 126 (25.6) 1.6
Due to subsidiaries(2) - - - 15 86 (100.0) (100.0)
Securitisation liabilities 4,138 - 4,138 4,906 4,708 (15.7) (12.1)
Debt issues 2,039 11,003 13,042 17,044 17,594 (23.5) (25.9)
Subordinated notes 761 399 1,160 1,492 1,512 (22.3) (23.3)
Preference shares 571 300 871 869 867 0.2 0.5
Total liabilities 43,851 16,667 60,518 62,026 62,938 (2.4) (3.8)
Net assets 1,619 12,077 13,696 13,662 13,421 0.2 2.0
Less: Investment in non-banking
subsidiaries - 10,641 10,641 10,664 10,663 (0.2) (0.2)
Net assets - banking line of business 1,619 1,436 3,055 2,998 2,758 1.9 10.8
Reconciliation of net equity to Adjusted Fundamental Tier 1 Capital
Net equity - Banking line of business 3,055 2,998 2,758
Add: regulatory capital equity adjustments 206 233 417
Less: regulatory capital deductions (424) (347) (382)
Less: other reserves excluded from AFT1 ratio (237) (266) (296)
Adjusted Fundamental Tier 1 Capital 2,600 2,618 2,497

(1) Includes investment in subsidiaries of $10.6 billion (30 June 2010: $10.7 billion; 31 December 2009: $10.7 billion).

(2) Core Bank continues to recognise some assets and liabilities attributed to the Non-core Bank and other subsidiaries as part of the holding company for the Group.

(3) Other assets is mainly made up of accrued interest and prepayments. Other assets also includes interdivisional loans and clearing accounts between core and non-core.

82

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank (continued)

Loans, advances and other receivables

Loans, advances and other receivables
CORE NON-CORE TOTAL TOTAL TOTAL DEC-10 DEC-10
DEC-10 DEC-10 DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M $M $M % %
Housing loans 25,954 - 25,954 23,904 23,756 8.6 9.3
Securitised housingloans 4,510 - 4,510 5,202 4,638 (13.3) (2.8)
Total housing loans 30,464 - 30,464 29,106 28,394 4.7 7.3
Consumer loans 557 - 557 569 596 (2.1) (6.5)
Retail loans 31,021 - 31,021 29,675 28,990 4.5 7.0
Commercial (SME's) 4,374 - 4,374 4,273 4,147 2.4 5.5
Corporate - 1,971 1,971 2,548 3,004 (22.6) (34.4)
Development finance - 3,229 3,229 4,286 5,579 (24.7) (42.1)
Property investment - 4,021 4,021 4,961 5,909 (18.9) (32.0)
Lease finance - 599 599 843 1,153 (28.9) (48.0)
Agribusiness 3,371 - 3,371 3,397 3,440 (0.8) (2.0)
Business loans 7,745 9,820 17,565 20,308 23,232 (13.5) (24.4)
Total lending 38,766 9,820 48,586 49,983 52,222 (2.8) (7.0)
Other receivables(1) 137 2,288 2,425 1,835 1,959 32.2 23.8
Gross banking loans, advances and other
receivables 38,903 12,108 51,011 51,818 54,181 (1.6) (5.9)
Provision for impairment (123) (479) (602) (672) (820) (10.4) (26.6)
Loans, advances and other receivables 38,780 11,629 50,409 51,146 53,361 (1.4) (5.5)
Risk weighted assets 20,455 10,987 31,442 32,149 34,934 (2.2) (10.0)
Geographical breakdown - gross banking
loans, advances and other receivables
Queensland 24,912 6,725 31,637 31,948 33,392 (1.0) (5.3)
New South Wales 7,272 3,264 10,536 10,887 11,137 (3.2) (5.4)
Victoria 3,640 1,531 5,171 5,564 6,394 (7.1) (19.1)
Western Australia 2,129 414 2,543 2,463 2,508 3.2 1.4
South Australia and other 950 174 1,124 956 750 17.6 49.9
Outside of Queensland loans 13,991 5,383 19,374 19,870 20,789 (2.5) (6.8)
Gross banking loans, advances and other
receivables 38,903 12,108 51,011 51,818 54,181 (1.6) (5.9)

(1) Other receivables are primarily collateral deposits provided to derivative counterparties.

83

Consolidated financial results for the half year ended 31 December 2010

Appendices

Appendix 8 – Consolidated Bank (continued)

Funding and deposits

CORE NON-CORE TOTAL TOTAL TOTAL DEC-10 DEC-10
DEC-10 DEC-10 DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M $M $M % %
Retail funding
Retail deposits
Transaction 5,238 - 5,238 5,051 5,646 3.7 (7.2)
Investment 3,651 - 3,651 3,670 3,990 (0.5) (8.5)
Term 14,702 - 14,702 14,518 12,874 1.3 14.2
Core retail deposits 23,591 - 23,591 23,239 22,510 1.5 4.8
Retail treasurydeposits 3,564 - 3,564 3,318 2,721 7.4 31.0
Total retail funding 27,155 - 27,155 26,557 25,231 2.3 7.6
Wholesale funding
Domestic funding sources
Short-term wholesale 5,703 1,574 7,277 6,681 7,276 8.9 0.0
Long-term wholesale 919 4,962 5,881 5,032 5,354 16.9 9.8
Subordinated notes 309 162 471 692 696 (31.9) (32.3)
Reset preference shares 95 50 145 144 144 0.7 0.7
Convertiblepreference shares 476 250 726 725 723 0.1 0.4
7,502 6,998 14,500 13,274 14,193 9.2 2.2
Overseas funding sources (1)
Short-term wholesale 2,165 598 2,763 1,029 2,318 168.5 19.2
Long-term wholesale 1,120 6,041 7,161 12,012 12,240 (40.4) (41.5)
Subordinated notes 452 237 689 800 816 (13.9) (15.6)
3,737 6,876 10,613 13,841 15,374 (23.3) (31.0)
Total wholesale funding 11,239 13,874 25,113 27,115 29,567 (7.4) (15.1)
Total funding (excluding securitisation) 38,394 13,874 52,268 53,672 54,798 (2.6) (4.6)
Securitised funding
APS 120 qualifying 1,998 - 1,998 3,338 2,902 (40.1) (31.2)
APS 120 non-qualifying 2,140 - 2,140 1,568 1,806 36.5 18.5
Total securitised funding 4,138 - 4,138 4,906 4,708 (15.7) (12.1)
Total funding (including securitisation) 42,532 13,874 56,406 58,578 59,506 (3.7) (5.2)
Total funding is represented on the
balance sheet by:
Deposits 27,155 - 27,155 26,557 25,231 2.3 7.6
Short-term borrowings 7,868 2,172 10,040 7,710 9,594 30.2 4.6
Securitisation liabilities 4,138 - 4,138 4,906 4,708 (15.7) (12.1)
Bonds, notes and long-term borrowings 2,039 11,003 13,042 17,044 17,594 (23.5) (25.9)
Subordinated notes 761 399 1,160 1,492 1,512 (22.3) (23.3)
Preference shares 571 300 871 869 867 0.2 0.5
Total 42,532 13,874 56,406 58,578 59,506 (3.7) (5.2)

(1) Foreign currency borrowings are hedged back into Australian dollars.

84

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank (continued)

Wholesale funding including securitisation maturity profile

CORE NON-CORE TOTAL TOTAL TOTAL DEC-10 DEC-10
DEC-10 DEC-10 DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M $M $M % %
Maturity
0 to 3 months 7,413 2,301 9,714 7,562 8,927 28.5 8.8
3 to 12 months 2,089 4,508 6,597 9,374 6,767 (29.6) (2.5)
1 to 3 years 4,719 7,007 11,726 9,746 12,526 20.3 (6.4)
3+years 1,156 58 1,214 5,339 6,055 (77.3) (80.0)
Total wholesale funding 15,377 13,874 29,251 32,021 34,275 (8.7) (14.7)

Net interest income

Net interest income
HALF YEAR ENDED
CORE NON-CORE TOTAL TOTAL TOTAL DEC-10 DEC-10
DEC-10 DEC-10 DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M $M $M % %
Interest revenue lending assets 1,376 447 1,823 1,787 1,687 2.0 8.1
Interest revenue other assets 161 230 391 300 250 30.3 56.4
Interest expense deposits and funding (1,123) (630) (1,753) (1,604) (1,452) 9.3 20.7
414 47 461 483 485 (4.6) (4.9)
Interest expensepreference shares (14) (9) (23) (21) (19) 9.5 21.1
Net interest income 400 38 438 462 466 (5.2) (6.0)
Net interest margin (interest earning
assets) 1.83% 0.36% 1.35% 1.44% 1.40%
Net interest margin(lending assets) 2.10% 0.67% 1.77% 1.82% 1.74%

Net banking fee income

Net banking fee income
HALF YEAR ENDED
CORE NON-CORE TOTAL TOTAL TOTAL DEC-10 DEC-10
DEC-10 DEC-10 DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M $M $M % %
Net lending fees 4 20 24 27 29 (11.1) (17.2)
Transaction fees 28 1 29 40 42 (27.5) (31.0)
Interchange fees 10 - 10 9 8 11.1 25.0
42 21 63 76 79 (17.1) (20.3)

85

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank (continued)

Operating expenses

HALF YEAR ENDED HALF YEAR ENDED DEC-10 DEC-10
DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M % %
Total operating expenses
Core operating expenses (239) (228) (223) 4.8 7.2
Non-core operatingexpenses (40) (41) (54) (2.4) (25.9)
(279) (269) (277) 3.7 0.7
Consisting of:
Staff expenses (158) (151) (166) 4.6 (4.8)
Equipment and occupancy expenses (54) (45) (50) 20.0 8.0
Hardware, software and dataline expenses (15) (18) (15) (16.7) -
Advertising and promotion (18) (17) (13) 5.9 38.5
Office supplies, postage and printing (12) (11) (12) 9.1 -
Other(1) (22) (27) (21) (18.5) 4.8
**(279) ** (269) (277) 3.7 0.7

(1) Other operating expenses are primarily made up of financial, legal, motor vehicle and travel and accommodation expenses.

Impairment losses on loans and advances

mpairment losses on loans and advances
HALF YEAR ENDED
CORE NON-CORE TOTAL TOTAL TOTAL DEC-10 DEC-10
DEC-10 DEC-10 DEC-10 JUN-10 DEC-09 vs JUN-10 vs DEC-09
$M $M $M $M $M % %
Collective provision for impairment 18 (31) (13) (22) (59) (40.9) (78.0)
Specific provision for impairment 25 191 216 (60) 159 n/a 35.8
Actual net write-offs - 10 10 287 174 (96.5) (94.3)
43 170 213 205 274 3.9 (22.3)
Impairment losses to risk weighted assets 0.42% 3.07% 1.34% 1.29% 1.56%

86

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank (continued)

Impaired asset balances

Impaired asset balances Impaired asset balances
CORE NON-CORE
TOTAL
TOTAL
TOTAL
DEC-10
DEC-10
DEC-10
DEC-10
DEC-10
JUN-10
DEC-09 vs JUN-10 vs DEC-09
$M
$M
$M
$M
$M
%
%
Gross balances of individually impaired loans
with specific provisions set aside
179
2,337
2,516
2,122
2,219
18.6
13.4
without specificprovisions set aside
-
-
-
-
-
n/a
n/a
Gross impaired assets
179
2,337
2,516
2,122
2,219
18.6
13.4
Specificprovision for impairment
(40)
(374)
(414)
(471)
(597)
(12.1)
(30.7)
Net impaired assets
139
1,963
2,102
1,651
1,622
27.3
29.6
Size of gross individually impaired assets
Less than one million
12
16
28
54
55
(48.1)
(49.1)
Greater than one million but less than ten million
111
229
340
344
308
(1.2)
10.4
Greater than ten million
56
2,092
2,148
1,724
1,856
24.6
15.7
179
2,337
2,516
2,122
2,219
18.6
13.4
Past due loans not shown as impaired assets
224
107
331
344
295
(3.8)
12.2
Gross non-performing loans
403
2,444
2,847
2,466
2,514
15.5
13.2
Interest income on impaired assets recognised in
the contribution to profit
Net interest charged and recognised as revenue in
the contribution toprofit duringthe halfyear was
1
-
1
1
1
-
-
Analysis of movements in gross individually
impaired assets
Balance at the beginning of the half year
150
1,972
2,122
2,219
1,474
(4.4)
44.0
Recognition of new impaired assets
78
713
791
518
1,054
52.7
(25.0)
Increases in previously recognised impaired assets
2
15
17
17
34
-
(50.0)
Impaired assets written off/sold during the half year
(12)
(159)
(171)
(249)
(167)
(31.3)
2.4
Impaired assets which have been restated as
performingassets or repaid
(39)
(204)
(243)
(383)
(176)
(36.6)
38.1
Balance at the end of the halfyear
179
2,337
2,516
2,122
2,219
18.6
13.4

87

Consolidated financial results for the half year ended 31 December 2010

Appendices

Appendix 8 – Consolidated Bank (continued)

Provision for impairment

CORE NON-CORE TOTAL TOTAL TOTAL DEC-10 DEC-10
DEC-10 DEC-10 DEC-10 JUN-10 **DEC-09 ** vs JUN-10 vs DEC-09
$M $M $M $M $M % %
Collective provision
Balance at the beginning of the period 65 136 201 223 282 (9.9) (28.7)
Charge against contribution toprofit 18 (31) (13) (22) (59) (40.9) (78.0)
Balance at the end of theperiod 83 105 188 201 223 (6.5) (15.7)
Specific provision
Balance at the beginning of the period 37 434 471 597 477 (21.1) (1.3)
Charge against impairment losses 25 191 216 178 327 21.3 (33.9)
Specific provision used (17) (179) (196) (238) (168) (17.6) 16.7
Charge against interest income (5) (72) (77) (66) (39) 16.7 97.4
Balance at the end of theperiod 40 374 414 471 597 (12.1) (30.7)
Total provision for impairment - Banking
activities 123 479 602 672 820 (10.4) (26.6)
Equity reserve for credit loss
Balance at the beginning of the period 84 142 226 291 195 (22.3) 15.9
Transfer to retained earnings (12) (52) (64) (65) 96 (1.5) n/a
Balance at the end of theperiod 72 90 162 226 291 (28.3) (44.3)
Pre-tax equivalent coverage 103 128 231 323 416 (28.5) (44.4)
Total provision for impairment and equity reserve
for credit loss - Banking activities 226 607 833 995 1,236 (16.3) (32.6)
% % % % %
Provision for impairment expressed as a
percentage of gross impaired assets are as
follows:
Collective provision 46.37 4.49 7.50 9.50 10.05
Specific provision 22.35 16.00 16.45 22.20 26.90
Total provision 68.72 20.50 23.93 31.67 36.95
Equity reserve for credit loss coverage 57.54 5.52 9.18 15.22 18.75
Total provision and equity reserve for credit loss
coverage 126.26 26.02 33.11 46.89 55.70

88

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank (continued)

Average banking balance sheet

AVERAGE INTEREST AVERAGE AVERAGE INTEREST AVERAGE AVERAGE INTEREST AVERAGE
BALANCE
RATE BALANCE
RATE BALANCE
RATE
$M
$M
%
$M
$M
%
$M
$M
%
CORE PORTFOLIO
NON-CORE PORTFOLIO
TOTAL PORTFOLIO
HALF YEAR ENDED DEC-10
AVERAGE INTEREST AVERAGE AVERAGE INTEREST AVERAGE AVERAGE INTEREST AVERAGE
BALANCE
RATE BALANCE
RATE BALANCE
RATE
$M
$M
%
$M
$M
%
$M
$M
%
CORE PORTFOLIO
NON-CORE PORTFOLIO
TOTAL PORTFOLIO
HALF YEAR ENDED DEC-10
Assets
Interest earning assets
Trading securities
5,490
161
5.82
Gross loans, advances and other
receivables
37,811
1,376
7.22
Other interest earningassets
-
-
-
9,401
231
4.87
14,891
392
5.22
11,273
435
7.65
49,084
1,811
7.32
395
11
5.52
395
11
5.52
Total interest earningassets
43,301
1,537
7.04
21,069
677
6.37
64,370
2,214
6.82
Non-interest earning assets
Other assets(inc. loanprovisions)
855
Total non-interest earningassets
855
TOTAL ASSETS
44,156
Liabilities
Interest bearing liabilities
(1,231)
(376)
(1,231)
(376)
19,838
63,994
Retail deposits
27,004
706
5.19
Wholesale liabilities
13,557
402
5.88
Debt capital
1,043
29
5.52
-
-
27,004
706
5.19
17,662
619
6.95
31,219
1,021
6.49
695
20
5.71
1,738
49
5.59
Total interest bearingliabilities
41,604
1,137
5.42
18,357
639
6.91
59,961
1,776
5.88
Non-interest bearing liabilities
Other liabilities
950
Total non-interest bearingliabilities
950
TOTAL LIABILITIES
42,554
Analysis of interest margin and spread
24
974
24
974
18,381
60,935
Interest earning assets
43,301
1,537
7.04
Interest bearing liabilities
41,604
1,137
5.42
Net interest spread
1.62
Net interest margin (interest earning
assets)
43,301
400
1.83
Net interest margin(lending assets)
37,811
400
2.10
21,069
677
6.37
64,370
2,214
6.82
18,357
639
6.91
59,961
1,776
5.88
(0.54)
0.94
21,069
38
0.36
64,370
438
1.35
11,273
38
0.67
49,084
438
1.77

89

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank (continued)

Average banking balance sheet (continued)

HALF YEAR ENDED JUN-10 HALF YEAR ENDED JUN-10 HALF YEAR ENDED JUN-10 HALF YEAR ENDED DEC-09 HALF YEAR ENDED DEC-09 HALF YEAR ENDED DEC-09
TOTAL PORTFOLIO TOTAL PORTFOLIO
AVERAGE INTEREST AVERAGE AVERAGE INTEREST AVERAGE
BALANCE RATE BALANCE RATE
$M $M % $M $M %
Assets
Interest earning assets
Trading securities 13,013 300 4.65 11,999 240
3.97
Gross loans, advances and other receivables 51,268 1,781 7.01 53,221 1,675 6.24
Other interest earning assets 208 6 5.82 820
22
5.32
Total interest earning assets 64,489 2,087 6.53 66,040 1,937 5.82
Non-interest earning assets
Other assets (inc. loan provisions) (800) (435)
Total non-interest earning assets (800) (435)
TOTAL ASSETS 63,689 65,605
Liabilities
Interest bearing liabilities
Retail deposits 26,039 626 4.85 23,919 495
4.11
Wholesale liabilities 32,121 953 5.98 36,245 936
5.12
Debt capital(1) 1,805 46 5.14 1,807 40
4.39
Total interest bearing liabilities 59,965 1,625 5.46 61,971 1,471
4.71
Non-interest bearing liabilities
Other liabilities 809 926
Total non-interest bearing liabilities 809 926
TOTAL LIABILITIES 60,774 62,897
Analysis of interest margin and spread
Interest earning assets 64,489 2,087 6.53 66,040 1,937
5.82
Interest bearing liabilities 59,965 1,625 5.46 61,971 1,471
4.71
Net interest spread 1.06 1.11
Net interest margin (interest earning assets) 64,489 462 1.44 66,040 466
1.40
Net interest margin (lending assets) 51,268 462 1.82 53,221 466
1.74

(1) Excludes the subordinated notes and preference shares notionally allocated to General Insurance as share of capital funding and the associated interested cost charged to General Insurance.

90

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank (continued)

APS330 Disclosure

Table 15

Capital Structure

DEC-10 JUN-10
$M $M
Tier 1
Ordinary share capital 12,787 12,783
Retained profits 912 847
Preference shares 879 879
Less goodwill, brands (7,690) (7,809)
Less software assets (66) (61)
Less other intangible assets (107) (95)
Less deferred tax asset (228) (191)
Less tier 1 deductions for investments in subsidiaries,capital support (1,504) (1,428)
Total tier 1 capital 4,983 4,925
Tier 2
APRA general reserves for credit losses 275 346
Asset Revaluation Reserve 6 7
Subordinated notes 1,391 1,628
Less tier 2 deductions for investments in subsidiaries,capital support (1,504) (1,428)
Total tier 2 capital 168 553
Total capital base 5,151 5,478

Table 16

On balance risk weighted assets

RISK WEIGHTED BALANCE

DEC-10 JUN-10 DEC-09
$M $M $M
On Balance Sheet Risk weighted assets
Assets
Cash Items 18 21 13
Claims on Australian and foreign governments 3 3 2
Claims on central banks, international banking agencies, regional development banks,
ADIs and overseas banks 1,291 806 872
Claims on securitisation exposures 244 117 57
Claims secured against eligible residential mortgages 11,795 10,674 10,609
Past due claims 3,472 3,124 3,118
Other retail assets 1,120 981 1,002
Corporate 13,032 15,863 18,660
Other assets and claims 467 560 601
Total Banking assets (1) 31,442 32,149 34,934

(1) Total Banking assets differ from Banking segments assets due to the adoption of the APRA classification of intangible assets, deferred taxation, incorporation of the trading book in the market risk capital charge and general reserve for credit losses for capital adequacy purposes.

91

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank (continued)

APS330 Disclosure

Table 16

Off balance sheet risk weighted assets

Table 16
Off balance sheet risk weighted assets
RISK WEIGHTED BALANCE
DEC-10 JUN-10 DEC-09
$M $M $M
Off balance sheet positions
Guarantees entered into in the normal course of business 151 165 150
Commitments to provide loans and advances 1,050 793 967
Capital commitments 23 23 14
Foreign exchange contracts 97 139 127
Interest rate contracts 75 90 89
Securitisation exposures 35 209 207
Total off balance sheetpositions 1,431 1,419 1,554
Total Credit Risk capital charge 32,873 33,568 36,488
Market risk capital charge 334 572 544
Operational risk capital charge 3,072 3,094 2,994
Total assessed risk 36,279 37,234 40,026
Risk weighted capital ratios % % %
Tier 1 13.74 13.23 11.96
Total risk weighted capital ratios 14.20 14.71 13.70

92

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank (continued)

APS330 Disclosure

Table 17A

Credit risk by gross credit exposure – outstanding as at 31 December 2010

RECEIVABL
ES DUE
FROM
OTHER
BANKS
TRADING
SECURITIES
INVESTMENT
SECURITIES
LOANS,
ADVANCES
AND OTHER
RECEIVABLE
S
CREDIT
COMMITM
ENTS
DERIVATIVE
INSTRUMENT
S
$M
$M
$M
$M
$M
$M

TOTAL
CREDIT
RISK
IMPAIRED
ASSETS
PAST DUE
NOT
IMPAIRED >
90 DAYS
TOTAL NOT
PAST DUE
OR
IMPAIRED
SPECIFIC
PROVISION
S
$M
$M
$M
$M
$M
Agribusiness
Construction and development
Financial services
Hospitality
Manufacturing
Professional services
Property investment
Real estate - Mortgage
Personal
Government/public authorities
Other commercial and industrial
Total gross credit risk
Eligible securitised loans
Total including eligible
securitised loans
Impairment provision
TOTAL
-
-
-
3,244
26
-
-
-
-
3,515
162
-
94
4,858
4,637
3,288
-
330
-
-
-
1,131
-
-
-
-
-
626
-
-
-
-
-
401
-
-
-
-
-
5,039
-
-
-
-
-
28,509
1,840
-
-
-
-
348
-
-
-
-
-
4
-
-
-
-
-
2,766
153
-
3,270
201
12
3,057
43
3,677
1,437
76
2,164
272
13,207
-
-
13,207
-
1,131
82
4
1,045
7
626
13
-
613
4
401
5
2
394
1
5,039
640
46
4,353
68
30,349
10
169
30,170
3
348
-
8
340
-
4
-
-
4
-
2,919
128
13
2,778
16
94
4,858
4,637
48,871
2,181
330
-
10
1,212
2,140
31
9
60,971
2,516
330
58,125
414
3,402
-
-
3,402
-
94
4,868
5,849
51,011
2,212
339
64,373
2,516
330
61,527
414
(602)
(414)
(27)
(161)
-
63,771
2,102
303
61,366
414

Table 17A

Credit risk by gross credit exposure – average gross exposure over period 1 October to 31 December 2010

RECEIVABL
ES DUE
FROM
OTHER
BANKS
TRADING
SECURITIES
INVESTMENT
SECURITIES
LOANS,
ADVANCES
AND OTHER
RECEIVABLE
S
CREDIT
COMMITM
ENTS
DERIVATIVE
INSTRUMENT
S
$M
$M
$M
$M
$M
$M

TOTAL
CREDIT
RISK
IMPAIRED
ASSETS
PAST DUE
NOT
IMPAIRED >
90 DAYS
TOTAL NOT
PAST DUE
OR
IMPAIRED
SPECIFIC
PROVISION
S
$M
$M
$M
$M
$M
Agribusiness
Construction and development
Financial services
Hospitality
Manufacturing
Professional services
Property investment
Real estate - Mortgage
Personal
Government/public authorities
Other commercial and industrial
Total gross credit risk
Eligible securitised loans
Total including eligible
securitised loans
Impairment provision
TOTAL
-
-
-
3,227
25
-
-
-
-
3,734
182
-
112
6,033
4,551
3,353
-
536
-
-
-
1,183
-
-
-
-
-
634
-
-
-
-
-
414
-
-
-
-
-
5,210
-
-
-
-
-
27,535
1,832
-
-
-
-
456
-
-
-
-
-
4
-
-
-
-
-
2,789
158
-
3,252
213
14
3,025
53
3,916
1,381
67
2,468
293
14,585
-
-
14,585
-
1,183
94
2
1,087
17
634
12
7
615
6
414
7
3
404
1
5,210
688
39
4,483
79
29,367
13
166
29,188
5
456
-
6
450
-
4
-
-
4
-
2,947
100
21
2,826
19
112
6,033
4,551
48,539
2,197
536
-
17
1,140
2,690
35
12
61,968
2,508
325
59,135
473
3,894
-
-
3,893
-
112
6,050
5,691
51,229
2,232
548
65,862
2,508
325
63,028
473
(665)
(473)
(35)
(157)
-
65,197
2,035
290
62,871
473

93

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 8 – Consolidated Bank (continued)

APS330 Disclosure

Table 17B

Credit risk by portfolio

GROSS
CREDIT
RISK
EXPOSURE
AVERAGE
GROSS
EXPOSURE
IMPAIRED
ASSETS
PAST DUE
NOT
IMPAIRED >
90 DAYS
SPECIFIC
PROVISIONS
CHARGES
FOR
SPECIFIC
PROVISIONS
& WRITE
OFFS
$M
$M
$M
$M
$M
**$M **
Claims secured against eligible residential
mortgages
Other retail
Financial services
Government and public authorities
Corporate and other claims
Total
30,349 29,367 10 169 3 -
348 456 - 8 - 2
13,207 14,585 - - - -
4 4 - - - -
17,063 17,556 2,506 153 411 115
60,971
61,968
2,516
330
414
117

Table 17C

General reserves for credit losses

$M
General Reserve for Credit losses
Collective provision for impairment
Ineligible Collective Provisions on Past Due not Impaired
Eligible Collective Provisions
FITB relating to eligible collective provision
Equity Reserve for credit losses
188
(27)
161
(48)
162
275

94

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 9 – Definitions

Appendix 9 – Definitions
ADI Authorised Deposit-taking Institutions
Adjusted Fundamental Tier 1 capital Tier 1 equity less preference share capital less the tangible
component of investment in subsidiaries
Adjusted Fundamental Tier 1 ratio Adjusted Fundamental Tier 1 capital divided by total assessed
risk
Annuities market adjustments The value of annuity obligations are determined by discounting
future obligations into today’s dollars using risk free rates. The
value of such obligations fluctuate as market referenced
discount rates change. The value of assets backing annuity
obligations also fluctuate with investment markets. The net
impact of both of these market driven valuation changes are
removed from Suncorp Life’s Underlying Profit and recorded
as annuity market adjustments
Impairment losses to gross loans Impairment losses on loans and advances divided by gross
and advances banking loans, advances and other receivables
Basic shares Ordinary shares on issue
Basis points (BPS) A ’basis point’ is 1/100th of a percentage point
Cash earnings per share Adjusts the earnings per share ratio by adding back
amortisation of Promina acquisition intangible assets, the
intangible assets written-off as part of investments, and the
related tax benefit to profit after tax
Cash return on average Adjusts the return on average shareholders’ equity by adding
shareholders' equity back amortisation of Promina acquisition intangible assets and
the related tax benefit to after tax profit
Capital adequacy ratio Capital base divided by total assessed risk, as defined by
APRA
Combined operating ratio The percentage of net earned premium that is used to meet
the costs of all claims incurred plus pay the costs of acquiring
(including commission), writing and servicing the General
Insurance business
Cost to income ratio Operating expenses of the Banking business divided by total
income from Banking activities
Deferred acquisition costs (DAC) The portion of acquisition costs not yet expensed on the basis
that it can be reliably measured and it is probable that it will
give rise to premium revenue that will be brought to account in
subsequent financial periods
Deposit to loan ratio Total retail lending divided by total loans and advances,
excluding other receivables
Diluted shares Diluted shares is based on the weighted average number of
ordinary shares outstanding during the period adjusted for
potential ordinary shares that are dilutive in accordance with
AASB 133_Earnings per Share_

95

Consolidated financial results for the half year ended 31 December 2010

Appendices

Appendix 9 – Definitions (continued)

Earnings per share Basic earnings per share is calculated by dividing profit after
tax for the period by the weighted average number of ordinary
shares outstanding during the period. Diluted earnings per
share is calculated by dividing the profit after tax for the period
adjusted for consequential changes in income or expense
associated with the dilutive potential ordinary shares divided
by the weighted average number of diluted shares outstanding
during the period. Ordinary shares are adjusted for treasury
shares
Effective tax rate Income tax expense divided by profit before tax
Embedded value Embedded value is equivalent to the sum of the adjusted net
worth and the net present value of all future cashflows
distributable to the shareholder that are expected to arise from
in-force business, together with the value of franking credits
Equity reserve for credit losses The equity reserve for credit losses is a reserve held against
potential losses reasonably assessed to be possible (but not
certain) to arise from existing facilities which are currently
satisfying their contractual terms. It is the credit loss intrinsic in
the business which an ADI undertakes
Fire service levies (FSL) The expense relating to the amount levied on policyholders by
insurance companies as part of premiums payable on policies
with a fire risk component, which is established to cover the
corresponding fire brigade charge which the Group will
eventually have to pay
Funds under administration Funds where the Australian S&I business and NZGT receive a
fee for the administration of an asset portfolio
Funds under management Funds where Suncorp Investment Management or Tyndall has
been appointed as the investment manager for both internal
Group funds and external funds
Funds under supervision Funds where NZGT receives a fee for acting as a custodian or
for providing corporate trustee services
General Insurance – Commercial Commercial products consist of commercial motor insurance,
commercial property insurance, marine insurance, industrial
special risk insurance, public liability and professional
indemnity insurance, workers’ compensation insurance and
compulsory third party insurance
General Insurance – Personal Personal products consist of home and contents insurance,
motor insurance, boat insurance, travel insurance, loan
protection, rental bond and personal effects cover
Gross non-performing loans Gross impaired assets plus past due loans
Impairment losses to risk weighted Impairment losses on loans and advances divided by risk
assets weighted assets

96

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 9 – Definitions (continued)

Insurance trading ratio The insurance trading result expressed as a percentage of net
earned premium
Life insurance policyholders' Amounts due to an entity or person who owns a life insurance
interests policy. This need not be the insured. This is distinct from
shareholders’ interests. Policyholders’ interests are excluded
from the Life section of the Analysts Pack
Life risk in-force annual premiums Total annualised statistical premium for all business in-force at
the disclosure date (including new business written during the
period)
Life risk new business annual Total annualised statistical premium for policies issued during
premiums the reporting period
Loss ratio Net claims incurred expressed as a percentage of net earned
premium. Net claims incurred consist of claims paid during the
period increased (or decreased) by the increase (decrease) in
outstanding claims liabilities
Net interest margin Net interest income divided by average interest earning assets
or lending assets, as specified
Net interest spread The difference between the average interest rate on average
interest earning assets and the average interest rate on
average interest bearing liabilities
Net tangible asset backing Total equity attributable to owners of the Company less
intangible assets divided by ordinary shares at the end of the
period adjusted for treasury shares
Operating expense ratio The percentage of the net premium that is used to meet the
costs of acquiring (including commission), writing and
servicing the General Insurance business
Payout ratio – cash earnings Ordinary shares at the end of the period multiplied by ordinary
dividend per share for the period divided by cash earnings.
Ordinary shares are adjusted for treasury shares
Payout ratio – net profit after tax Ordinary shares at the end of the period multiplied by ordinary
dividend per share for the period divided by profit after tax.
Ordinary shares are adjusted for treasury shares
Return on average total assets Profit after tax divided by average total assets. Averages are
based on beginning and end of period balances. The ratio is
annualised for half years
Return on average shareholders' Profit after tax divided by adjusted average ordinary
equity shareholders’ equity. Averages are based on beginning and
end of period balances. The ratio is annualised for half years
Risk weighted assets Total of the carrying value of each asset class multiplied by
their assigned risk weighting, as defined by APRA
Total assessed risk Risk weighted assets, off balance sheets positions and market
risk capital charge and operational risk charge, as defined by
APRA
Treasury shares Ordinary shares of the Company that are acquired by
subsidiaries

97

Consolidated financial results

Appendices

for the half year ended 31 December 2010

Appendix 10 – 2011 Key Dates[(1)]

Ordinary shares (SUN)

Half-year results announcement

Ex dividend date Record date Dividend payment

23 February 2011

28 February 2011 4 March 2011 1 April 2011

Group Investor Day

30 May 2011 (tentative)

Full year results and final dividend announcement

Ex dividend date Record date Dividend payment

Annual General Meeting

24 August 2011 29 August 2011 2 September 2011 3 October 2011

27 October 2011

Floating Rate Capital Notes (SUNHB)

Ex interest date Record date Interest payment

Ex interest date Record date Interest payment

Ex interest date Record date Interest payment

Ex interest date Record date Interest payment

9 February 2011 15 February 2011 2 March 2011

10 May 2011 16 May 2011 31 May 2011

9 August 2011 15 August 2011 30 August 2011

9 November 2011 15 November 2011 30 November 2011

Reset Preference Shares (SUNPA)

Ex dividend date Record date Dividend payment

Ex dividend date Record date Dividend payment

28 February 2011 4 March 2011 14 March 2011

29 August 2011 2 September 2011 14 September 2011

Convertible Preference Shares (SUNPB)

Ex dividend date Record date Dividend payment

Ex dividend date Record date Dividend payment

Ex dividend date Record date Dividend payment

Ex dividend date Record date Dividend payment

28 February 2011 4 March 2011 14 March 2011 30 May 2011 3 June 2011 14 June 2011

29 August 2011 2 September 2011 14 September 2011

30 November 2011 6 December 2011 14 December 2011

(1) All dates are subject to change and dividend dates will be confirmed at the date of declaration of the respective dividend.

98