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SUNCORP GROUP LIMITED Annual Report 2009

Aug 24, 2009

65879_rns_2009-08-24_eb871691-c968-4777-a273-8267b3a12ca1.pdf

Annual Report

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Announcement of Consolidated Financial Results

for the year ended 30 June 2009 Release date 25 August 2009 ABN 66 010 831 722 Suncorp-Metway Ltd and controlled entities

Investor Relations

Steve Johnston Executive General Manager, Group Corporate Affairs & Investor Relations

Telephone: (07) 3835 5769 Fax: (07) 3832 5139 Email: [email protected]

Registered Office Level 18 36 Wickham Terrace Brisbane Qld 4000 Mailing address: GPO Box 1453, Brisbane Qld 4001 Telephone: (07) 3835 5355 Fax: (07) 3836 1190 Internet: www.suncorpgroup.com.au

Announcement of results

for the year ended 30 June 2009

Basis of preparation

The results use the Australian equivalents to International Financial Reporting Standards (AIFRS). All figures have been quoted in Australian dollars unless otherwise denoted and have been rounded to the nearest million.

Change in accounting policy for defined benefit superannuation plans

The Group recognises all actuarial gains and losses arising from defined benefit plans directly in equity. In the consolidated financial statements for periods beginning before 1 July 2008, the Group recognised actuarial gains and losses arising from experience adjustments and changes in actuarial assumptions in the Income Statement. This change in accounting policy has been made to enable the consolidated financial statements of the Group to be more comparable to industry peers and better represent the Group’s underlying financial performance.

Disclaimer

The information in this report is for general information only. To the extent that the information may constitute forwardlooking statements, the information reflects Suncorp’s current views at the date of this report and is subject to known and unknown risks and uncertainties, many of which are beyond Suncorp’s control, which may cause actual results to differ materially from those expressed or implied.

Suncorp undertakes no obligation to update any forwardlooking statement to reflect events or circumstances after the date of this report (subject to stock exchange disclosure requirements).

The information is also not financial product advice. Investors should seek appropriate advice on their own objectives, financial situation and needs.

The change in accounting policy was applied retrospectively in accordance with Accounting Standards, and comparatives have been restated. The change in accounting policy had the following impact on these consolidated financial statements:

CONSOLIDATED YEAR ENDED CONSOLIDATED YEAR ENDED
JUN-09 JUN-08
$M $M
Consolidated income statement
(Decrease) in operating (24) (38)
expenses
Increase in proft for the period 18 27
Increase in basic earnings per share 1.64 2.79
(cents)
Increase in diluted earnings per share 1.46 2.79
(cents)
Consolidated statement of
recognised income and expense
Actuarial (losses) on defned beneft (18) (27)
plans
Increase in net (expense) income (18) (27)
recognised directlyin equity
Increase in proft for the period 18 27

There has been no impact on total recognised income and expense for the period, or on the Balance Sheet.

2

Announcement of results for the year ended 30 June 2009

Table of Contents Balance sheet – General Insurance 49
Summary 4 General Insurance ratios 49
Review of consolidated operations 5 Gross Written Premium 50
Operational outcomes 6 Reinsurance 52
Outlook 10 Claims expense 55
Contribution to proft by division Operating expenses 57
for the year ended 30 June 2009 11 Managed schemes 58
Balance sheet 13 Joint venture and other income 58
Ratios and statistics for the year ended Investment income 58
30 June 2009 14 Proft contribution – Commercial Lines Australia 61
Group Capital 16 Proft contribution – Personal Lines Australia 62
Group capital position 16 Proft contribution – New Zealand 63
Banking capital adequacy 19 Proft contribution – short-tail and long-tail 65
General Insurance minimum capital ratio 22 Segment information – Life 67
Group Credit Ratings 23 Proft overview and strategy 67
Dividends 23 Proft contribution – Life 68
Income tax 24 Operating expenses 69
Segment information – Banking 25 Balance Sheet – Life 70
Market and strategic overview 25 Life Risk 71
Proft overview
Proft contribution – Banking
25
26
Funds management
Appendix 1 – Consolidated income statement
73
Balance sheet – Banking 27 for the year ended 30 June 2009 75
Banking ratios and statistics 27 Appendix 2 – Proft contribution
Loans, advances and other receivables 28 – General Insurance excluding the impact of
discount rate movements and excluding
Funding and deposits 32 Fire Sevice Levy 76
Net interest income 34 Appendix 3 – Core and non-core Banking 77
Operating expenses 36 Appendix 4 – Life Embedded Value 83
Impaired assets 38 Appendix 5 – Operating expenses 85
Average banking assets and liabilities 42 Appendix 6 – Defnitions 86
Segment information – General Insurance 47 Appendix 7 – Ratio calculations 89
Proft overview 47 Appendix 8 – Details of share capital 91
Proft contribution – General Insurance 48 Appendix 9 – 2009 Key dates 92

3

Announcement of results

for the year ended 30 June 2009

Suncorp-Metway Ltd Full Year Results 2009

Summary

  • All businesses impacted by unfavourable operating environments

  • Net profit after tax (NPAT) of $348 million, down 40%

  • Bank contribution before tax and bad debts of $781 million, up 16.9%

  • Bad debt expense increases significantly to $710 million

  • Bank contribution before tax of $117 million

  • General Insurance trading result of $462 million represented a margin of 7.7% on net earned premium

  • General Insurance contribution before tax of $573 million

  • Life NPAT of $115 million, up 3.6%, including life risk underlying profit of $87 million, up 13%

  • Cash earnings per share of 47.2 cents

  • Final dividend at 20 cents per share fully franked

  • Integration synergies and costs increased marginally

Key strategic changes

  • Capital boosted by $1 billion raised following increase to internal targets

  • Appointment of Chief Risk Officer

  • Bank reduced industry and client concentrations by run-off of non-core portfolios

  • Bank significantly lengthened balance sheet and increased liquidity

  • General Insurance increased reinsurance protection with aggregate cover

  • Wealth Management operation simplified and refocused as ‘Suncorp Life’

  • Reduced exposure to equity markets

4

Announcement of results

for the year ended 30 June 2009

Review of consolidated operations

Except where otherwise stated, all figures relate to the full year to 30 June 2009.

Comparatives are for the full year ended 30 June 2008.

The 2009 financial year coincided with the most volatile period in Australian financial services history. While investment market volatility had been apparent since the emergence of sub-prime mortgage failures in the United States in 2007, the full impact of the global financial crisis emerged following the collapse of the US-based investment bank, Lehman Bros. in September 2008. What followed was an unprecedented dislocation of global credit markets – with access to short and long-tem debt effectively frozen. This, in turn, caused an immediate contraction of credit and a dramatic slowing in global demand. While conditions have begun to stabilise, the events of the past 18 months have fundamentally changed the financial services landscape – forcing traditional business models to be dramatically overhauled.

Recently the Group announced the appointment of a new Chief Executive Officer. Patrick Snowball is a highly experienced financial services executive with a background in insurance that includes an extensive career at Aviva plc, the worlds’ fifth largest insurance group and the largest insurance services provider in the United Kingdom. Mr Snowball will commence on 1 September 2009.

The high level profit summary includes:

  • Profit before tax and Promina acquisition items reduced by 20.5% to $799 million.

  • Cash earnings per share was 47.2 cents.

  • The Board has resolved to pay a final dividend of 20 cents per share fully franked.

Each of Suncorp’s three lines of business has been materially affected by the global financial crisis with the general insurer also dealing with an unprecedented series of major weather and natural hazard events. This has resulted in a significant reduction in Group profits, with reported net profit after tax (NPAT) at $348 million for the year to June 2009, down 40% on the prior year. Irrespective of the effect of external factors on the result, the Board, management and all Suncorp people are conscious that this constitutes an extremely disappointing outcome for Suncorp shareholders.

However, the year has also seen the Group make significant progress in restructuring and reshaping each business to take account of the changed external environment. During the year, both Suncorp Bank and Suncorp Life completed comprehensive strategic reviews designed to achieve sustainable, low risk business models with a focus on the core franchise. The general insurer has continued to drive further cost efficiencies through integration and has de-risked its investment portfolios in response to continuing market volatility. At the Group level, significant enhancements have been made to risk frameworks, including the appointment of a Chief Risk Officer, while the overall capital position now sits well ahead of internal targets.

5

Announcement of results

for the year ended 30 June 2009

Operational outcomes

The major operational outcomes for the year were:

In Banking , profit before tax, impairment losses and one-off items for the 2009 financial year was $781 million, an increase of 16.9% over the prior year. As forecast, the tail winds that supported strong revenue growth in the first half have been replaced by the significant head winds associated with the lengthening of the Bank’s balance sheet and increased funding costs.

Net interest income increased 8.4% over the prior year, reflecting strong net interest margins and higher average receivables balances in the first half of the year. In the second half, net interest income was negatively impacted by slower lending growth and increased wholesale funding costs as the duration of the funding base was substantially lengthened.

During the year, the Bank implemented a strategic realignment of the portfolio to position the business for the new funding and risk environment. The Bank separated lending portfolios into core and non-core lines and is now focused on relationship-based lending and deposit gathering in the core business, while responsibly managing run-off of the non-core business.

Gross banking loans, advances and other receivables reduced 1.1% to $55.4 billion, reflecting a period of conservative lending in core portfolios in the slower economic environment and the commencement of the run-down in non-core portfolios.

Housing loan receivables (including securitised assets) grew 3.9% to $28.3 billion, while consumer lending reduced by 29.3% to $610 million as consumers reduced personal loan and margin lending balances in line with tighter economic conditions and volatile equity markets. Business lending receivables reduced by 5.6% to $25.5 billion, with the non-core segments of Corporate and Lease Finance reducing considerably.

The Bank continued its strong focus on deposit gathering and, despite extreme volatility in financial markets and significant outflows in the first quarter, grew core retail deposits by 13.2% to $21.4 billion. At 30 June 2009, the ratio of deposits to core lending was 64.1%.

Suncorp raised $11 billion of term debt during the 2009 financial year and lengthened the weighted average term of liabilities from 0.69 years at 30 June 2008 to 1.32 years. The Bank significantly reduced its reliance on short-term wholesale funding and increased liquid assets, with the liquidity ratio increasing from 12.5% at 30 June 2008 to 16.7% at 30 June 2009. The proportion of lending funded through short-term wholesale sources net of liquid assets has reduced from 27% to 8% over the year.

As foreshadowed in Suncorp’s market update in February 2009, margins contracted over the second half of the 2009 financial year, reflecting increased wholesale funding costs resulting from further lengthening of the Bank’s wholesale funding duration. Net interest margin for the 2009 financial year was 1.68%, down 11 basis points on the prior year.

The Bank maintained a strong focus on efficiency and expense management during the year, with operating expenses reducing slightly, despite incurring a one-off cost of $25 million in the first half through the consolidation of the Retail and Business Banking divisions into a single operation.

Bad debt expense for the 2009 financial year rose to $710 million, equating to 128 basis points of gross loans, advances and other receivables.

The difficult economic conditions adversely impacted bad debt expenses for the year. The Group’s specific provision increase included a $93 million provision for Babcock & Brown International as well as provisions for several large corporates, including Raptis Group Ltd, Sunleisure Pty Ltd and five large private companies that in aggregate represented 45% of the individually assessed impairment charges for the year.

The Group increased its collective provision by $202 million for the 2009 financial year. This included an economic overlay of $75 million, taken in the first half of the year to reflect ongoing economic deterioration. The economic overlay was maintained at 30 June 2009.

6

Announcement of results for the year ended 30 June 2009

As a result of the additional provisioning, the ratio of total impairment provisions (excluding the equity reserve for credit losses) to total loans has increased to 137 basis points, from 28 basis points at 30 June 2008. At 30 June 2009 impaired assets were $1,474 million.

In General Insurance , pre-tax profit was $573 million for the year. All brands have experienced solid premium growth as markets harden in both short and long-tail products.

The insurance trading result (ITR) was $462 million, or 7.7% of net earned premium, reflecting the impact of natural hazards occurring during the year. The major natural hazard events together cost $345 million net of reinsurance, well ahead of Suncorp’s normal long run expectation for natural hazard events of $240 million per year. Additionally, attritional natural hazards were $120 million above normal long run expectations and additional reinsurance coverage was purchased costing around $30 million.

Gross written premium increased by 6% on the prior year with strong premium growth in the home (9.2%), personal motor (5.3%), CTP (9.6%) and commercial (5.2%) portfolios. Premium increases introduced following reductions in investment returns and severe weather activity have not resulted in any significant increase in customer attrition, although some customers continue to respond to the slowing economy by raising their excesses.

In long-tail classes, central estimate releases were strong due to favourable experience and signs that superimposed inflation not seen at expected level. During the year, the central estimate releases from the outstanding claims provision were $382 million but these were partially offset by current accident period and risk margins strains. Consistent with widespread forecasts for a slowing Australian economy in the coming years, in the first half Suncorp reduced its assumption for wage inflation to 4% from 4.5%, resulting in a benefit of around $86 million. This was the only cornerstone assumption change for the year and this and other assumptions are still considered to be conservative.

Investment returns on technical reserves have continued to be adversely affected by the mark to market impact of widening credit spreads. The Group has over $8 billion in its technical reserves portfolio, where underlying investments are matched to the expected payouts in the outstanding claims provision. These are quality investments, largely semi-government and highly-rated corporate bonds that have no significant default risk; however, the economic mismatch from credit spread movements and other yield curve and duration movements reduced profitability by $125 million.

The general insurance shareholders’ funds, which eliminated exposure to equity investments during the first quarter of 2008/09, generated a return of $130 million.

The Life business unit reported profit after tax of $115 million, up 3.6% for the year to 30 June 2009. Underlying profit, which excludes annuities market adjustments, life risk policy liability discount rate changes and net investment income on shareholder assets, decreased 16.4% to $122 million. Discount rates increased during the second half, following a dramatic decrease in the half year to 31 December, significantly reversing first half gains.

During the year to 30 June 2009, Suncorp Wealth Management changed its name to Suncorp Life. The past twelve months have been a period of operational stabilisation. The business model has been simplified in order to respond to the environment and rebase the business. Suncorp Life is focused on achieving its aspiration of becoming a leading life insurance specialist, with ‘first tier’ scale in Australia and New Zealand, and is concentrating on three key areas of distribiution, retention and cost management. This has resulted in solid and sustained profit growth for life risk.

Life risk underlying profit is $87 million, up 13%, reflecting in-force premium growth, positive experience and expense management. Life risk in-force premium rose 7.3% to $733 million. Individual risk in-force premium grew at 8.2% and Group risk in-force premium grew at 4.1%. Individual life risk new business grew 10.6% to $73 million. Group Life new business fell due to a one-off premium rate increase for a major client in the prior comparative period.

7

Announcement of results

for the year ended 30 June 2009

In funds management, which includes the Superannuation & Investments and Asset Management divisions, profit after tax for the full year was $35 million, a decrease of 49.3%. Funds under Management remained steady at $23.4 billion.

Profits reduced due to a change in the mix in Funds under Management from equities to fixed interest and Funds under Administration dropping 17.9% on the prior year, in line with market.

In June, Life released its traditional Embedded Value (EV) which was independently assessed as $2.175 billion as at 31 December 2008. Life intends to provide updated EV as part of ongoing market disclosures.

Tight control of costs saw Life’s operating expenses reduce by 8.6% to $338 million through both reductions in discretionary expenditure and key investments in sustainable cost reduction such as the introduction of electronic underwriting and a new superannuation platform.

Capital

During February 2009 the Group raised just over $1 billion of equity, comprising:

  • an accelerated, non-renounceable institutional entitlement offer;

  • an institutional placement; and

  • a non-renounceable entitlement offer allowing shareholders to subscribe for 1 new share for every 5 existing ordinary shares at an issue price of $4.50.

Following this raising, Suncorp’s capital ratios are considered prudent and well above internal targets with a Tier 1 ratio of 11.31% and a capital adequacy ratio of 12.77%.

Integration

The Integration journey is now moving towards a conclusion having delivered the long-term strategic objectives of the merger through:

  • implementation of the new business model without impacting on the customer experience;

  • demonstration of enhanced capabilities in customer-facing businesses and support infrastructure; and

  • value for shareholders through on-time realisation of synergies.

The Plan

The Group has continued to follow the robust plan which was laid out following completion of the merger and has maintained its disciplined approach to governance and tracking.

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----- Start of picture text -----

PHASE 1 PHASE 2 PHASE 3
Settling in phase Design phase Implementation phase
May – July July – November December 2007
2007 2007 onward
n Business model n Implementation of n Implementation of
design business model prioritised initiatives
n Executive n Design of n Strong governance
appointments Integration and oversight
n Formation of initiatives n Synergy benefits
Integration team n Due diligence realisation
----- End of picture text -----

The Implementation Phase commenced in December 2007 and despite the distraction of unprecedented external events over the past 18 months, Suncorp has made excellent progress and is currently ahead of targets. Approximately 90% of the initiatives have now been implemented.

8

Announcement of results for the year ended 30 June 2009

Transaction economics

Integration costs and benefits P&L view, $M

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----- Start of picture text -----

400
324 345
271 337
300
283
200
104 124
100
0
-8
-60
-60 -35 -41
-100
-139 -147
-200
2006/07 2007/08 2008/09 2009/10 2010/11
Net P&L impact (pre-tax) Ongoing benefits One-off implementation costs
----- End of picture text -----

The diagram above provides an updated view of the timing profile of synergy benefits and one-off implementation costs. For the 12 months to 30 June 2009, the P&L synergy benefit was $271 million, with Integration costs of $147 million. The projected full year 2009/10 results are in line with expectations and 2010/11 results have been amended, reflecting $20 million of additional synergies. Implementation costs have increased to $395 million from $375 million primarily as a result of additional surplus lease costs following reduced demand for commercial property reducing the opportunities to sublet lease space.

The table below provides further detail about how the benefits and costs flow through to the P&L over the life of the Integration.

FULL YEAR FULL YEAR FULL YEAR FULL YEAR
JUN-08 JUN 09 JUN-10 JUN-11
$M $M $M $M
Banking
OperatingExpenses 6 23 28 28
Banking Contribution Before Tax 6 23 28 28
General Insurance
Net Earned Premium 41 41 41 41
Net Incurred Claims 13 56 72 73
OperatingExpenses 39 127 149 167
GI Contribution Before Tax 93 224 262 281
Life Contribution Before Tax 5 24 34 36
Net Proft Before Tax 104 271 324 345
Integration Costs (139) (147) (41) (8)
Income Tax 11 (37) (85) (101)
Total Contribution (24) 87 198 236

Summary

Given the strong progress that has been made to date, the program will now be finalised at the end of September 2009, nine months sooner than expected.

9

Announcement of results

for the year ended 30 June 2009

Outlook

The Group expects economic conditions to remain volatile for some time as investment markets look for signs of economic recovery. While the domestic economy has demonstrated healthy resilience over the past twelve months, the effects of the slowdown have been more severe in specific sectors such as commercial property and in certain geographies. To date, Government stimulus has supported economic growth meaning the full effects of the economic slowdown are yet to be fully experienced across the breadth of the economy. The key macro variables still remain: (1) the depth of the unemployment cycle; and (2) the timing and extent of any future tightening of monetary policy.

On 1 September, Suncorp welcomes the arrival of new chief executive officer, Patrick Snowball. An immediate priority will be for the new chief executive to acquaint himself fully with key operational and environmental issues. At the appropriate point the market will be fully updated in respect of this review, any actions that may be proposed and the impact of these initiatives on the Suncorp business. Accordingly, this outlook statement will focus only on the macro variables affecting each of the operational businesses.

In Suncorp Bank , the key focus will remain on implementation of the current program of work which is designed to reshape the Bank, drive deposit growth and build momentum in core lending portfolios. The extent to which the non-core banking operations amortise will very much depend on the extent of refinancing opportunities available across the industry. The quantum of impairment losses expected in the year to June 2010 remains subject to many variables including the extent of deterioration in the Australian economy and movements in commercial and residential property values. The advent of APS330 credit quality reporting provides the market with actual loan loss experience on a quarterly basis thereby allowing the market to evaluate more accurately impairment trends.

In General Insurance , the recent evidence of price hardening is likely to continue as all insurers rebuild profitability following significant claims events, increased reinsurance costs and reduced investment yields. In the Suncorp personal lines business significant work has been undertaken in refocusing the brand infrastructure, ensuring each brand has a clear market position and customer proposition. In commercial lines the business will continue to target profitable market segments and run off small, unprofitable portfolios. In regulated long-tail classes, the business will continue to work with Government agencies to ensure premium levels continue to be adjusted to reflect the impact of lower running yields on investment portfolios.

Suncorp Life aspires to be a ‘tier one’ life insurer in Australia and New Zealand. For the coming twelve months, Suncorp Life will focus on growing distribution capability and reach, retention of existing customers and continuing its program of simplification and cost control.

The Board has previously indicated that, for the 2009/10 year and beyond, it intends to target a dividend payout ratio of 50% to 60% of cash earnings. As with all dividend guidance this may vary depending on the capital requirements of the business, the general business and economic outlook and is subject to any necessary regulatory approval.

10

Announcement of results

for the year ended 30 June 2009

FULL YEAR ENDED FULL YEAR ENDED FULL YEAR ENDED
JUN-09 JUN-08 JUN-09
vs JUN-08
$M $M %
Contribution to proft by division
for the year ended 30 June 2009
Banking
Net interest income 1,117 1,030 8.4
Non-interest income 202 178 13.5
Total income 1,319 1,208 9.2
Operatingexpenses (538) (540) (0.4)
Contribution before impairment losses, one-off items and tax 781 668 16.9
Impairment losses on loans and advances (710) (71) large
One-off non-recurringitems 46 36 27.8
Contribution before tax 117 633 (81.5)
General Insurance
Gross writtenpremium 6,815 6,430 6.0
Net earned premium 5,981 5,866 2.0
Net incurred claims (4,610) (4,081) 13.0
Operating expenses (1,642) (1,633) 0.6
Investment income - insurance funds 733 455 61.1
Insurance tradingresult 462 607 (23.9)
Managed schemes net income 19 47 (59.6)
Joint venture and other income 1 17 (94.1)
Investment income - shareholder funds 130 (232) (156.0)
Contribution before tax and capital funding 612 439 39.4
Capital funding (39) (132) (70.5)
Contribution before tax 573 307 86.6
Contribution from Life before tax(1) 98 30 226.7
Other(2)
Contribution from LJ Hooker 8 14 (42.9)
Consolidation adjustments(3) 3 21 (85.7)
Contribution before tax 11 35 (68.6)
Proft before tax and Promina acquisition items 799 1,005 (20.5)
Amortisation of Promina acquisition intangible assets (245) (361) (32.1)
Deferred acquisition cost adjustment on consolidation(4) - 161 (100.0)
Integration costs (147) (139) 5.8
Income tax 407
(54)
666
(78)
(38.9)
(30.8)
Proft before minority interests 353 588 (40.0)
Minorityinterests (5) (5) -
Net proft after minority interests 348 583 (40.3)

(1) The Contribution from Life result is grossed up for income tax expense paid by the life insurance companies on behalf of policyholders in accordance with Australian Accounting Standards. As a consequence, the results presented here are not comparable across periods. In addition this result does not take into account minority interests.

(2) The ‘Other’ contribution for the year ended 30 June 2008 has been restated due to the change in accounting policy for defined benefit plans.

(3) Represents elimination of Group transactions including:

  • Treasury shares - certain managed schemes controlled by Life entities own shares (‘treasury shares’) in Suncorp-Metway Ltd. These shares are recorded at fair value in the schemes’ accounts and at cost at the Group level. The treasury share adjustment is $5 million (30 June 2008: $21 million).

  • Life deferred acquisition costs (‘DAC’) - within Suncorp Life DAC incorporates charges from other lines of business. From a Group viewpoint, these costs must be expensed as they are not incremental to the Group.

  • Transactions between Banking and General Insurance, including profit or loss on the fair value movements of General Insurance. Banking securities held by General Insurance.

(4) On recognition of the fair value of Promina assets and liabilities, the deferred acquisition costs in Promina’s balance sheet cannot be recognised as an asset. Therefore the amortisation of DAC in Promina’s books at the date of acquisition is reversed at the Group level.

11

Announcement of results

for the year ended 30 June 2009

HALF YEAR ENDED

JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Contribution to proft by division
for the year ended 30 June 2009 continued
Banking
Net interest income 509 608 546 484 (16.3) (6.8)
Non-interest income 68 134 94 84 (49.3) (27.7)
Total income 577 742 640 568 (22.2) (9.8)
Operatingexpenses (244) (294) (295) (245) (17.0) (17.3)
Contribution before impairment losses, one-off items and tax 333 448 345 323 (25.7) (3.5)
Impairment losses on loans and advances (355) (355) (55) (16) - large
One-off non-recurringitems 42 4 36 - large 16.7
Contribution before tax 20 97 326 307 (79.4) (93.9)
General Insurance
Gross writtenpremium 3,472 3,343 3,274 3,156 3.9 6.0
Net earned premium 2,993 2,988 2,921 2,945 0.2 2.5
Net incurred claims (1,855) (2,755) (1,904) (2,177) (32.7) (2.6)
Operating expenses (803) (839) (828) (805) (4.3) (3.0)
Investment income – insurance funds (31) 764 267 188 (104.1) (111.6)
Insurance tradingresult 304 158 456 151 92.4 (33.3)
Managed schemes net income 3 16 13 34 (81.3) (76.9)
Joint venture and other income 11 (10) (2) 19 (210.0) large
Investment income – shareholder funds (24) 154 (260) 28 (115.6) (90.8)
Contribution before tax and capital funding 294 318 207 232 (7.5) 42.0
Capital funding 26 (65) (72) (60) (140.0) (136.1)
Contribution before tax 320 253 135 172 26.5 137.0
Contribution from Life before tax(1) (17) 115 (95) 125 (114.8) (82.1)
Other(2)
Contribution from LJ Hooker 5 3 6 8 66.7 (16.7)
Consolidation adjustments(3) (11) 14 14 7 (178.6) (178.6)
Contribution before tax (6) 17 20 15 (135.3) (130.0)
Proft before tax and Promina acquisition items 317 482 386 619 (34.2) (17.9)
Amortisation of Promina acquisition intangible assets (123) (122) (181) (180) 0.8 (32.0)
Deferred acquisition cost adjustment on consolidation(4) - - 53 108 n/a (100.0)
Integration costs (62) (85) (85) (54) (27.1) (27.1)
132 275 173 493 (52.0) (23.7)
Income tax (38) (16) 29 (107) 137.5 (231.0)
Proft before minority interests 94 259 202 386 (63.7) (53.5)
Minorityinterests (4) (1) (3) (2) 300.0 33.3
Netproft after minority interests 90 258 199 384 (65.1) (54.8)

(1) The Contribution from Life result is grossed up for income tax expense paid by the life insurance companies on behalf of policyholders in accordance with Australian Accounting Standards. As a consequence, the results presented here are not comparable across periods. In addition this result does not take into account minority interests.

(2) The ‘Other’ contribution for the year ended 30 June 2008 has been restated due to the change in accounting policy for defined benefit plans.

(3) Represents elimination of Group transactions including:

• Treasury shares - certain managed schemes controlled by Life entities own shares (‘treasury shares’) in Suncorp-Metway Ltd. These shares are recorded at fair value in the schemes’ accounts and at cost at the Group level. The treasury share adjustment is nil (31 December 2008: $5 million; 30 June 2008: $7 million; 31 December 2007: $14 million).

• Life deferred acquisition costs (‘DAC’) - within Suncorp Life DAC incorporates charges from other lines of business. From a Group viewpoint, these costs must be expensed as they are not incremental to the Group.

• Transactions between Banking and General Insurance, including profit or loss on the fair value movements of General Insurance. Banking securities held by General Insurance.

(4) On recognition of the fair value of Promina assets and liabilities, the deferred acquisition costs in Promina’s balance sheet cannot be recognised as an asset. Therefore the amortisation of DAC in Promina’s books at the date of acquisition is reversed at the Group level.

12

for the year ended 30 June 2009

Announcement of results

JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Balance Sheet
Assets
Cash and cash equivalents
2,356
1,295 1,003 1,237 81.9 134.9
Receivables due from other banks
118
68 263 4 73.5 (55.1)
Trading securities
6,694
8,336 5,685 7,842 (19.7) 17.7
Derivatives
552
960 532 263 (42.5) 3.8
Investment securities
20,330
18,687 19,149 20,305 8.8 6.2
Loans, advances and other receivables
56,753
57,194 57,343 51,860 (0.8) (1.0)
Reinsurance and other recoveries
1,622
1,616 1,382 1,329 0.4 17.4
Deferred insurance assets
744
717 688 560 3.8 8.1
Assets classifed as held for sale
-
56 151 151 (100.0) (100.0)
Investments in associates and joint ventures
201
155 264 290 29.7 (23.9)
Property, plant and equipment
407
338 350 324 20.4 16.3
Deferred tax assets
260
94 - - 176.6 n/a
Investment property
160
175 171 145 (8.6) (6.4)
Other assets
430
632 643 431 (32.0) (33.1)
Goodwill and intangible assets
6,836
6,971 7,098 7,278 (1.9) (3.7)
Total assets
97,463
97,294 94,722 92,019 0.2 2.9
Liabilities
Deposits and short-term borrowings
37,866
46,538 43,147 41,055 (18.6) (12.2)
Derivatives
1,556
214 921 263 large 68.9
Payables due to other banks
29
24 45 43 20.8 (35.6)
Bank acceptances
3
121 865 759 (97.5) (99.7)
Payables and other liabilities
2,342
1,601 1,956 1,844 46.3 19.7
Current tax liabilities
154
5 9 9 large large
Employee beneft obligations
251
305 250 185 (17.7) 0.4
Unearned premium liabilities
3,528
3,367 3,263 3,186 4.8 8.1
Outstanding claims liabilities
7,506
7,856 7,140 7,404 (4.5) 5.1
Gross policy liabilities
5,547
5,782 6,793 7,717 (4.1) (18.3)
Unvested policyowner benefts
397
341 314 322 16.4 26.4
Deferred tax liabilities
-
- 182 378 n/a (100.0)
Managed funds units on issue
506
527 813 1,248 (4.0) (37.8)
Securitisation liabilities
5,711
6,593 6,409 7,566 (13.4) (10.9)
Debt issues
15,661
8,034 6,748 4,585 94.9 132.1
Total liabilities excludingloan capital
81,057
81,308 78,855 76,564 (0.3) 2.8
Loan capital
Subordinated notes
2,312
2,824 2,638 2,926 (18.1) (12.4)
Preference shares
865
863 863 144 0.2 0.2
Total loan capital
3,177
3,687 3,501 3,070 (13.8) (9.3)
Total liabilities
84,234
84,995 82,356 79,634 (0.9) 2.3
Net assets
13,229
12,299 12,366 12,385 7.6 7.0
Equity
Share capital
12,425
11,307 10,799 10,467 9.9 15.1
Reserves
(123)
(202) 209 247 (39.1) (158.9)
Retainedprofts
921
1,187 1,352 1,668 (22.4) (31.9)
Total parent entity interest
13,223
12,292 12,360 12,382 7.6 7.0
Minorityinterests
6
7 6 3 (14.3) -
Total equity
13,229
12,299 12,366 12,385 7.6 7.0

The consolidated Balance Sheet includes the assets and liabilities of the statutory funds of the Group’s life insurance businesses which are subject to restrictions under the Life Insurance Act 1995.

13

Announcement of results

for the year ended 30 June 2009

FULL YEAR ENDED FULL YEAR ENDED FULL YEAR ENDED
JUN-09 JUN-08 JUN-09
vs JUN-08
%
Ratios and statistics for the year ended 30 June 2009
Performance ratios
Earnings per share(1)
Basic (cents)
31.6
60.2 (47.5)
Diluted (cents)
31.1
60.2 (48.3)
Cash earnings per share(1)
Basic (cents)
47.2
74.7 (36.8)
Diluted (cents)
41.9
74.7 (43.9)
Return on average shareholders' equity (%)
2.7
4.7 (42.6)
Cash return on average shareholders' equity (%)
4.1
5.8 (29.3)
Return on average total assets (%)
0.36
0.65 (44.6)
Insurance trading ratio (%)
7.7
10.3 (25.2)
Shareholder summary
Dividend per ordinary share (cents)
40.0
107.0 (62.6)
Payout ratio (%)
143.7
174.4 (17.6)
Weighted average number of shares
Basic (million)
1,100.5
967.9 13.7
Diluted (million)
1,238.8
967.9 28.0
Number of shares at end of period (million)
1,250.2
950.5 31.5
Net tangible asset backing per share ($)
5.11
5.54 (7.8)
Share price at end of period ($)
6.70
13.04 (48.6)
Productivity
Banking cost to income ratio (%)
40.8
44.7 (8.7)
General Insurance expense ratio (%)
27.4
27.9 (1.8)
Financial position
Total assets ($ million)
97,463
94,722 2.9
Capital
Bank capital adequacy ratio - Total (%)
12.77
10.44 22.3
Bank capital adequacy ratio - Tier 1 (%)
11.31
8.04 40.7
Bank adjusted common equity ratio (%)
6.25
4.95 26.3
Bank adjusted total equity ratio (%)
8.31
6.09 36.5
General Insurance domestic minimum capital ratio coverage (times)
1.60
1.66 (3.6)

(1) Earnings per share and cash earnings per share have been restated due to the change in accounting policy for defined benefit superannuation plans.

14

for the year ended 30 June 2009

Announcement of results

HALF YEAR ENDED
JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
% %
Ratios and statistics for the year
ended 30 June 2009 continued
Performance ratios
Earnings per share(1)
Basic (cents)
7.6
25.3 20.4 40.0 (70.0) (62.7)
Diluted (cents)
7.6
24.7 20.4 40.0 (69.2) (62.7)
Cash earnings per share(1)
Basic (cents)
14.9
33.7 29.6 45.2 (55.8) (49.7)
Diluted (cents)
14.9
30.3 29.6 45.2 (50.8) (49.7)
Return on average shareholders' equity (%)
1.4
4.2 3.2 6.2 (66.7) (56.3)
Cash return on average shareholders' equity (%)
2.7
5.5 4.6 7.0 (50.9) (41.3)
Return on average total assets (%)
0.19
0.54 0.43 0.86 (64.8) (55.8)
Insurance trading ratio (%)
10.2
5.3 15.6 5.1 92.5 (34.6)
Shareholder summary
Dividend per ordinary share (cents)
20.0
20.0 55.0 52.0 - (63.6)
Payout ratio (%)
277.8
78.0 262.7 125.3 256.2 5.7
Weighted average number of shares
Basic (million)
1,184.5
1,017.9 975.8 960.1 16.4 21.4
Diluted (million)
1,184.5
1,133.7 975.8 960.1 4.5 21.4
Number of shares at end of period (million)
1,250.2
1,006.2 950.5 925.0 24.2 31.5
Net tangible asset backing per share ($)
5.11
5.29 5.54 5.52 (3.4) (7.8)
Share price at end of period ($)
6.70
8.40 13.04 16.92 (20.2) (48.6)
Productivity
Banking cost to income ratio (%)
42.3
39.6 46.1 43.1 6.8 (8.2)
General Insurance expense ratio (%)
26.8
28.0 28.3 27.3 (4.3) (5.3)
Financial position
Total assets ($ million)
97,463
97,294 94,722 92,019 0.2 2.9
Capital
Bank capital adequacy ratio - Total (%)
12.77
10.67 10.44 10.84 19.7 22.3
Bank capital adequacy ratio - Tier 1 (%)
11.31
8.83 8.04 7.69 28.1 40.7
Bank adjusted common equity ratio (%)
6.25
3.97 4.95 5.45 57.4 26.3
Bank adjusted total equity ratio (%)
8.31
5.18 6.09 5.94 60.4 36.5
General Insurance minimum capital ratio coverage (times)
1.60
1.73 1.66 1.97 (7.5) (3.6)

(1) Earnings per share and cash earnings per share for the half years ended 31 December 2007 and 30 June 2008 have been restated due to the change in accounting policy for defined benefit superannuation plans.

Refer Appendix 6 for definitions.

Refer Appendix 7 for details of Earnings per share and Return on average shareholders’ equity calculations.

15

Announcement of results

for the year ended 30 June 2009

Group Capital

Group capital is calculated in accordance with APRA guidelines. Regulatory capital will differ from statutory capital due to the inclusion of some liabilities such as preference shares and subordinated debt, and the deduction of intangible assets such as goodwill and software assets.

In response to the emerging risks associated with the Global Financial Crisis and the reduced internally generated capital, internal capital targets were revised upwards with particular emphasis on improving the quality of capital.

To increase capital to those new targets, the Group has undertaken:

  • an institutional equity placement of $390 million;

  • an institutional entitlements offer, which raised $466 million; and

Group capital position

The Group’s capital policy is to hold capital surplus to operating requirements in the Bank, being the holding company of the Group.

At 30 June 2009, the Bank had a capital adequacy ratio of 12.77%, above the revised range of 11.5% – 12%. The Tier 1 ratio was 11.31%, well above the target range of 9% – 9.5%.

At 30 June 2009, the domestic general insurance group held capital at 1.60 times the Minimum Capital Requirement, above the target multiple of 1.55.

The quality of the capital held by the general insurance group was improved by repurchasing subordinated debt, Tier 2 capital, and retaining fundamental Tier 1 capital.

  • a retail entitlements offer which raised $189 million.

In addition to raising new capital, the capital demand has been managed by:

  • removing all equity exposures from the General Insurance investment portfolios;

  • reducing equity exposures in the Life shareholder funds; and

  • constraining the growth of the Bank’s risk weighted exposures.

The strengthening of Tier 1 capital resulted in total capital surplus to our revised internal targets. This enabled Suncorp to repurchase $405 million of subordinated debt. Profits generated from the repurchase further enhanced fundamental Tier 1 capital.

16

Announcement of results

for the year ended 30 June 2009

Group capital position continued

Group capital table

The Group has three distinct business lines with different regulatory requirements for capital. The corporate structure of the Group has the Bank as the holding company for subsidiaries operating General Insurance, Life and other businesses. To assist in understanding the regulatory capital position within the Group the following table (including consolidation entries) demonstrates the distribution of capital.

AS AT 30 JUNE 2009 AS AT 30 JUNE 2009
BANKING GENERAL LIFE OTHER CONSOL- TOTAL
INSURANCE(4) IDATION
$M $M $M $M $M $M
Tier 1
Ordinary share capital 12,584 - - - - 12,584
Subsidiary share capital (eliminated upon consolidation) - 3,052 718 17 (3,787) -
Reserves - - - - - -
Retained profts(1) 859 355 785 69 (1,587) 481
Preference shares 879 - - - - 879
Insurance liabilities in excess of liability valuation - 415 - - - 415
Less goodwill, brands (7,818) (1,181) - - 2,314 (6,685)
Less software assets (66) (9) - - (79) (154)
Less deductible capitalised expenses (118) - - - - (118)
Less deferred tax asset (186) (184) - - 227 (143)
Less other required deductions(2) (1) (2) - - - (3)
Less tier 1 deductions for investments in subsidiaries,capital support (1,424) - - - 1,424 -
Total tier 1 capital 4,709 2,446 1,503 86 (1,488) 7,256
Tier 2
APRA general reserve for credit losses 392 - - - - 392
Asset revaluation reserves 3 - - - - 3
Subordinated notes 1,636 784 - - (1) 2,419
Less tier 2 deductions for investments in subsidiaries,capital support (1,424) - - - 1,424 -
Total tier 2 capital 607 784 - - 1,423 2,814
Total capital base 5,316 3,230 1,503 86 (65) 10,070
Target capital base (3) 4,995 2,994 1,399 17 - 9,405
Excess/(defciency) 321 236 104 69 (65) 665
Target core capital base 3,746 1,996 1,399 17 (574) 6,584
Excess/(defciency) core capital 963 450 104 69 (914) 672

(1) For Banking and domestic General Insurance, this represents the APRA calculation of retained profits. New Zealand General Insurance retained profits are on a statutory basis. APRA requires accrual of expected dividends in the Bank and General Insurance current year profits. To allow for consistency across the Group, expected dividends are also included for Life and other businesses.

(2) Other required deductions includes surpluses in defined benefit funds and internal funding transactions of a capital nature.

(3) APRA requires regulated entities to have internal capital targets. For the Banking business the capital target is a capital adequacy ratio percentage. The target capital for the General Insurance business is based on a multiple of the various MCR components. The Life business capital target is an amalgamation of target capital for Statutory Funds, minimum capital required for Shareholder Funds and net tangible asset requirements for investment management entities. The target capital for entities within the Other businesses are based upon their actual capital base.

(4) The General Insurance group includes licensed entities regulated by APRA plus the New Zealand General Insurance operations. Other entities within the statutory General Insurance reporting group are included in the Other businesses in this table.

17

Announcement of results

for the year ended 30 June 2009

AS AT 30 JUNE 2009 AS AT 30 JUNE 2009
BANKING GENERAL LIFE OTHER CONSOL- TOTAL
INSURANCE IDATION
$M $M $M $M $M $M
Group capital positioncontinued
Reconciliation of total capital base to net assets
Net assets 13,246 3,746 1,502 26 (5,291) 13,229
Difference relating to APRA defnition of retained profts (4) (936) - 60 434 (446)
Equity items not eligible for inclusion in capital for
APRA purposes
Reserves (Post AIFRS) 257 594 - - (524) 327
Minority interests - (24) (1) - 25 -
Additional items allowable for capital for APRA purposes
Preference shares 879 - - - - 879
Subordinated notes 1,636 784 - - (1) 2,419
Technical provisions in excess of liability valuation - 415 - - - 415
Holdings of own shares 88 - - - 18 106
Collective provision (partial) 197 - - - - 197
Other items, adjustments (1) 27 2 - (36) (8)
Deductions from capital for APRA purposes
Goodwill(2), brands (7,818) (1,181) - - 2,314 (6,685)
Software assets (66) (9) - - (79) (154)
Deductible capitalised expenses (63) - - - - (63)
Deferred tax asset (186) (184) - - 227 (143)
Other assets excluded from regulatory capital (1) (2) - - - (3)
Fundingof capital andguarantees byBank holdingcompany (2,848) - - - 2,848 -
Total capital base 5,316 3,230 1,503 86 (65) 10,070

(1) Consolidation mainly represents the Bank’s investments in non-banking subsidiaries and amortisation of goodwill.

(2) APRA requires the intangible component of the book value of investments in non-banking subsidiaries to be deducted from Tier 1 capital. As it relates to non-banking subsidiaries, it is not amortised at the Banking level. Amortisation and impairment testing occurs within General Insurance and when the entire Group is consolidated. The total intangible deduction from Group capital in the table above of $6,685 million represents the total amortised balance of goodwill and brands etc for the Group.

AS AT 30 JUNE 2009 AS AT 30 JUNE 2009
BANKING GENERAL LIFE OTHER CONSOL- TOTAL
INSURANCE IDATION
$M $M $M $M $M $M
Reconciliation of APRA retained profts to reported
retained profts
Reported retained profts
863 1,291 785 9 (2,021) 927
Retained profts of entities not consolidated for APRA purposes (4) (59) - 63 - -
Expected group dividend net of DRP (163) - - - - (163)
Expected intragroup dividends 163 (160) - (3) - -
Adjustments for pre-acquisition earnings - (435) - - 435 -
Other differences in retainedprofts for APRApurposes - (282) - - (1) (283)
(4) (936) - 60 434 (446)
APRA retained profts 859 355 785 69 (1,587) 481

18

for the year ended 30 June 2009

Announcement of results

JUNE-09 DEC-08 JUN-08 DEC-07
$M $M $M $M
Banking capital adequacy
Consolidated banking capital
Tier 1
Fundamental Tier 1
Ordinary share capital 12,584 11,411 10,882 10,562
Reserves - - 5 2
Retainedprofts 859 1,010 676 926
Residual Tier 1 13,443 12,421 11,563 11,490
Reset preference shares 144 144 144 144
Convertible preference shares 735 735 735 -
Residual Tier 1 transferred to Upper Tier 2 - - (22) -
Tier 1 deductions 879 879 857 144
Goodwill and other intangibles arising on acquisition (7,818) (7,816) (7,798) (7,744)
Software assets (66) (74) (86) (86)
Other intangible assets (118) (73) (67) (52)
Less excluded assets - - - -
Deferred tax asset (186) (259) (22) -
Other Tier 1 deductions (1) (3) (2) -
Tier 1 deductions for investments in subsidiaries,capital support (1,424) (1,258) (1,015) (992)
(9,613) (9,483) (8,990) (8,874)
Total tier 1 capital 4,709 3,817 3,430 2,760
Tier 2
Upper Tier 2
APRA general reserve for credit losses 392 198 197 177
Perpetual subordinated notes 170 170 170 170
Asset revaluation reserves 3 - - -
Residual Tier 1 transferred to Upper Tier 2 - - 22 -
Lower Tier 2 565 368 389 347
Subordinated notes 1,466 1,684 1,649 1,777
Lower Tier 2 deductions - - - -
Tier 2 Deductions 1,466 1,684 1,649 1,777
Tier 2 deductions for investments in subsidiaries,capital support (1,424) (1,257) (1,015) (991)
(1,424) (1,257) (1,015) (991)
Total Tier 2 Capital 607 795 1,023 1,133
Capital base 5,316 4,612 4,453 3,893
Total assessed risk 41,626 43,206 42,650 35,900
Risk weighted capital ratio 12.77% 10.67% 10.44% 10.84%
Adjusted common equity (ACE) 2,600 1,714 2,112 1,958
ACE ratio 6.25% 3.97% 4.95% 5.45%

19

Announcement of results

for the year ended 30 June 2009

JUNE-09 DEC-08 JUN-08 DEC-07
$M $M $M $M
Banking capital adequacycontinued
Reconciliation of deduction for investments in subsidiaries
Investment securities
14,535
13,267 11,075 9,706
Less debt securities held in the banking book
(3,932)
(2,936) (1,254) -
Add back investments in banking subsidiaries not included in regulatory consolidation
37
- - -
Less securities held by entities not consolidated for APRA purposes
(1)
(27) (19) (6)
Less intangible component deducted from Tier 1 capital
– non-banking subsidiaries
(7,796)
(7,794) (7,777) (7,722)
Deduction for net tangible investment in subsidiaries
2,843
2,510 2,025 1,978
Capital supportprovided to subsidiaries
5
5 5 5
Capital deduction for investments in subsidiaries, capital support
2,848
2,515 2,030 1,983
50% deduction from Tier 1 capital
(1,424)
(1,258) (1,015) (992)
50% deduction from Tier 2 capital
(1,424)
(1,257) (1,015) (991)
Deductions for investments in subsidiaries, capital support
(2,848)
(2,515) (2,030) (1,983)
Retained profts movement
Retained profts opening for the half year
1,010
676 926 1,046
Add Banking proft after tax for the half year
9
23 168 199
Less proft after tax of entities not consolidated for APRA purposes
-
(1) (1) 2
Add/(less) APRA adjustments
(190)
127 (11) (19)
Less dividend expense/accrual
(251)
(203) (526) (484)
Add/(less) estimated change in dividend reinvestment plan
17
(60) 10 (6)
Add/(less)dividends from non-bankingsubsidiaries
264
448 110 188
Retainedprofts closing for the halfyear
859
1,010 676 926
Reconciliation of banking deduction for intangible assets to group intangible
assets
Deduction for banking subsidiaries intangible assets
22
22 21 22
Deduction for non-bankingentities intangible assets
7,796
7,794 7,777 7,722
Banking deduction for intangible assets
7,818
7,816 7,798 7,744
APRA adjustments
(3)
- - 66
Goodwill refected in investments in associates
(39)
(39) (39) (39)
Amortisation of non-banking goodwill
(1,014)
(890) (763) (590)
Software assets(1)
66
74 86 86
Intangible assets not deducted from capital
8
10 8 11
Group intangible assets
6,836
6,971 7,090 7,278

(1) This amount represents the Banking group capital deduction for software assets. Software assets held elsewhere in the Group are included in the capital deduction for goodwill, brands etc.

20

for the year ended 30 June 2009

Announcement of results

CARRYING VALUE AVERAGE RISK WEIGHTED BALANCE RISK WEIGHTED BALANCE RISK WEIGHTED BALANCE
RISK
JUN-09 DEC-08 JUN-08 DEC-07 WEIGHTS JUN-09 DEC-08 JUN-08 DEC-07
$M $M $M $M % $M $M $M $M
Banking capital adequacy
continued
Risk weighted assets
Assets
Cash items 210 188 365 541 11% 23 3 35 2
Claims on Australian and foreign
governments 1,169 1,613 260 63 0% 3 3 1 -
Claims on central banks,
international banking agencies,
regional development banks, ADIs
and overseas banks 3,794 2,713 581 163 20% 759 548 119 33
Claims secured against eligible
residential mortgages 24,664 26,153 23,162 19,678 40% 9,896 11,566 9,996 9,839
Past due claims 2,113 1,123 511 - 105% 2,213 1,534 696 -
Other assets and claims 23,524 23,587 26,175 23,273 98% 23,152 23,224 25,700 23,306
Total Banking assets(1) 55,474 55,377 51,054 43,718 36,046 36,878 36,547 33,180
NOTIONAL CREDIT AVERAGE
AMOUNT EQUIV- RISK RISK WEIGHTED BALANCE
ALENT WEIGHTS
JUN-09 JUN-09 JUN-09 DEC-08 JUN-08 DEC-07
$M $M % $M $M $M $M
Off balance sheet positions
Guarantees entered into in the normal course of business 349 210 90% 190 208 186 184
Commitments to provide loans and advances 7,389 2,104 75% 1,576 1,926 2,273 1,755
Capital commitments 45 45 100% 45 21 96 31
Foreign exchange contracts 21,996 557 28% 154 223 91 78
Interest rate contracts 64,173 503 47% 237 274 136 123
Total off balance sheetpositions 93,952 3,419 2,202 2,652 2,782 2,171
Market risk capital charge 499 998 597 549
Operational risk capital charge 2,879 2,678 2,724 -
Total risk weighted assets 36,046 36,878 36,547 33,180
Total assessed risk 41,626 43,206 42,650 35,900
Risk weighted capital ratios % % % %
Tier 1 11.31 8.83 8.04 7.69
Tier 2 1.46 1.84 2.40 3.15
Total risk weighted capital ratios 12.77 10.67 10.44 10.84

(1) Total Banking assets differ from Banking segment assets due to the adoption of the APRA classification of intangible assets, deferred taxation, incorporation of the trading book in the market risk capital charge and general reserve for credit losses for capital adequacy purposes.

21

for the year ended 30 June 2009

Announcement of results

General Insurance Minimum Capital Ratio

The minimum capital requirement (MCR) for General Insurance is calculated by assessing the risks inherent in the business, which comprise:

  • the risk that the liability for outstanding claims is not sufficient to meet the obligations to policy holders arising from losses incurred up to the reporting date (outstanding claims risk);

  • the risk that the unearned premium liability is insufficient to meet the obligations to policy holders arising from losses incurred after the reporting date on existing policies (premium liabilities risk);

  • the risk that the value of assets is diminished (investment risk); and

  • the risk of a catastrophe giving rise to major claims losses up to the retention amount under existing reinsurance arrangements (catastrophe risk).

These risks are quantified to determine the minimum capital required under the APRA prudential standards. This requirement is compared with the capital held in the General Insurance companies. Any provisions for outstanding claims and insurance risk in excess of the amount required to provide a level of sufficiency at 75% is classified as capital.

HALF YEAR ENDED HALF YEAR ENDED
DOMESTIC GI GROUP(1) GI GROUP(2)
JUN-09 DEC-08 JUN-08 DEC-07 JUN-09 DEC-08 JUN-08 DEC-07
$M $M $M $M $M $M $M $M
Tier 1
Ordinary share capital
2,918
3,050 2,085 2,085 3,052 3,189 2,216 2,216
Reserves
-
12 6 - - 12 6 -
Retained profts
168
376 1,075 1,341 355 566 1,252 1,518
Insurance liabilities in excess of liability valuation
463
327 289 414 524 392 336 462
Less: Tax effect of excess insurance liabilities
(91)
(98) (87) (124) (109) (118) (101) (139)
3,458 3,667 3,368 3,716 3,822 4,041 3,709 4,057
Less:
Goodwill and other intangible assets
(1,113)
(1,118) (1,010) (1,018) (1,190) (1,202) (1,087) (1,094)
Other Tier 1 deductions
(186)
(286) (350) (27) (186) (286) (350) (27)
Total deductions from Tier 1 capital
(1,299)
(1,404) (1,360) (1,045) (1,376) (1,488) (1,437) (1,121)
Total Tier 1 capital
2,159
2,263 2,008 2,671 2,446 2,553 2,272 2,936
Tier 2
Subordinated notes
784
985 940 980 784 985 940 980
APRA capital base
2,943
3,248 2,948 3,651 3,230 3,538 3,212 3,916
Outstanding claims risk capital charge
770
815 755 744 787 833 771 760
Premium liabilities risk capital charge
422
406 410 375 453 438 441 406
Total insurance risk capital charge
1,192
1,221 1,165 1,119 1,240 1,271 1,212 1,166
Investment risk capital charge
453
511 591 633 492 551 622 664
Catastrophe risk capital charge
200
150 150 200 200 150 150 200
APRA approved adjustments
-
- (126) (100) - - (126) (100)
Total minimum capital requirement (MCR)
1,845
1,882 1,780 1,852 1,932 1,972 1,858 1,930
MCR coverage ratio (times)
1.60
1.73 1.66 1.97 1.67 1.79 1.73 2.03

(1) Domestic GI Group - Suncorp General Insurance Consolidated Group (Australia only)

(2) GI Group - Sum of MCR for the Domestic GI Group and Vero NZ

22

for the year ended 30 June 2009

Announcement of results

HALF YEAR ENDED HALF YEAR ENDED
DOMESTIC GI GROUP(1) GI GROUP(2)
JUN-09 DEC-08 JUN-08 DEC-07 JUN-09 DEC-08 JUN-08 DEC-07
$M $M $M $M $M $M $M $M
General Insurance
Minimum Capital Requirementcontinued
Retained profts movement
Retained profts opening for the half year 376
1,075
1,341 1,347 566 1,252 1,518 1,524
Add General Insurance proft after tax for the half year 207
185
95 120 204 185 130 108
Less proft after tax of entities not consolidated for
APRA purposes (46) (14) (39) (27) (46) (2) (39) (27)
Add retained profts of new consolidated entities -
-
(2) (5) - - (2) (5)
Add/(less) APRA adjustments (209) (420) 55 96 (209) (419) 47 108
Less dividendspaid/received (160) (450) (375) (190) (160) (450) (402) (190)
Retainedprofts closing for the halfyear 168
376
1,075 1,341 355 566 1,252 1,518

Group credit ratings

The Group’s credit ratings were impacted by the global financial volatility during the year to 30 June 2009.

In January 2009, Standard and Poor’s reduced the long-term counterparty credit rating for the Bank to ‘A’ from ‘A+’ with a stable outlook. Other ratings were not impacted and the ratings for General Insurance and Life subsidiaries remained at ‘A+’ with a stable outlook. These ratings were affirmed in February following the capital raising.

In February 2009, Fitch Ratings affirmed the ‘A+’ rating for Suncorp-Metway Limited and Suncorp Metway Insurance Limited, however, due to deteriorating economic conditions, Suncorp-Metway Limited has been placed on ‘negative outlook’.

In March 2009, Moody’s lowered the long-term deposit and debt ratings of the Bank to ‘A1’ from ‘Aa3’ with a stable outlook. At the same time, Moody’s confirmed the existing ‘Aa3’ insurance financial strength rating (IFSR) of Vero Insurance Limited and the ‘A1’ IFSR of Suncorp Metway Insurance Limited, but the outlook for these ratings has been changed to negative. SuncorpMetway Limited’s short-term ratings were not part of the review and remain unchanged at Prime-1.

Dividends

The final dividend of 20 cents per share is fully franked and due to be paid on 1 October 2009. The record date for determining entitlements to the dividends is 3 September 2009.

determining entitlements to the dividends is 3 September 2009.
HALF YEAR ENDED
JUN-09 DEC-08 JUN-08 DEC-07
$M $M $M $M
Franking credits
Franking credits available for subsequent fnancial years
based on a tax rate of 30% after proposed dividend 523 407 442 478

23

Announcement of results

for the year ended 30 June 2009

Income tax

JUN-09
JUN-09 JUN-08 vs JUN-08
$M $M %
Proft before income tax expense 407 666 (38.9)
Income tax using the domestic corporation tax rate of 30% 122 200 (39.0)
Effect of tax rates in foreign jurisdictions - 3 (100.0)
Increase/(decrease) in income tax expense due to:
Non-deductible expenses 21 7 200.0
Imputation gross-up on dividends received 4 9 (55.6)
Statutory funds (54) (83) (34.9)
Income tax offsets and credits (12) (32) (62.5)
Tax incentives not recognised in the Income Statement - (1) (100.0)
Amortisation of intangible assets on acquisition 7 7 -
Other (34) (18) 88.9
54 92 (41.3)
Over/(under)provision inprioryear - (14) (100.0)
Income tax expense/(beneft) onpre-tax netproft 54 78 (30.8)
Effective tax rate 13.3% 11.7% 13.7
Income tax expense/(beneft) by segment
Banking 48 190 (74.7)
General Insurance 157 63 149.2
Life (19) (83) (77.1)
Other (132) (92) 43.5
Total income tax expense/(beneft) 54 78 (30.8)

The Group’s consolidated effective tax rate for the year ended 30 June 2009 was 13.3%. The effective tax rate for the year continues to be significantly lower than the corporate tax rate due to the interaction of relatively large income tax adjustments with lower Group operating profits.

Income tax credits have arisen from:

  • an income tax credit of $7 million arising from the Group’s 2008 research and development claim;

  • the write back of a deferred tax liability of $9 million for amortising identified intangibles associated with a Group joint venture interest which was disposed in the current interim reporting period. Deferred tax balances were established for these identified intangibles at the date of acquisition pursuant to AASB 112 Income Taxes;

  • the statutory fund adjustment of $54 million. Accounting standards require that the tax credit from a reduction in net market values of policyholder assets be recognised as part of the Group’s income tax expense, whereas the net profit before tax of the Group includes a partially offsetting release of policyholder liabilities. Consequently, the tax credit is disproportionate relative to the net profit before tax. The reverse (a tax expense charge) is required in periods where the market values of policyholder assets increase; and

  • The Group’s decision to move its investment portfolios away from equities has resulted in a reduction in the receipt of tax exempt dividend income, increasing the effective tax rate.

Income tax expense has increased due to non-deductible distributions from Converting Preference Shares issued in June 2008 ($15 million) in addition to the non-deductible distributions from the remaining Reset Preference Shares ($2 million).

24

Announcement of results for the year ended 30 June 2009

Segment information – Banking

Market and strategic overview

The past two years have seen a confluence of economic, funding and international events that have fundamentally changed the operating environment for banks, particularly regional banks.

The cost of raising funds in wholesale markets is considerably greater, and, while all banks are paying greater spreads for their funding, the difference between ‘A’ rated and ‘AA’ rated issuers has widened appreciably.

The Government deposit guarantee has been successful in providing reassurance to consumers, while the guarantee for wholesale funding has stabilised Australia’s banking system and provided an injection of confidence. For ‘A’ rated banks such as Suncorp, costs associated with utilising the wholesale guarantee have been significant and include a fee of 100 basis points paid to the Government. In addition, debt investors continue to look through the sovereign guarantee and differentiate pricing according to underlying credit rating. The combination of these two pricing elements results in a cost of term funding for ‘A’ rated banks that is approximately 55 basis points higher than that for ‘AA’ rated banks. However during the year it was as much as 80 basis points higher.

This context of a significant change in the funding and risk environment prompted a fundamental review of the Bank’s strategic direction. In the first half of the 2009 financial year, Suncorp announced that it would separate the banking business into core and non-core portfolios and proceed to run-off the non-core portfolios over time. The delineation of core and non-core was based upon the assessment of numerous criteria, including the cost of funding in each of the lending segments, the ability to attract deposit funding and the requirement to reduce concentration of risk and bad debt volatility.

Specialist teams have been appointed to work with customers in the non-core portfolio, to manage the run-off and ensure appropriate monitoring and management of credit exposures.

The Bank is focused on providing full relationship-based banking solutions for personal, agribusiness and commercial (SME) customers and continuing to grow the deposit base. It is targeting an increased level of retail funding to core loans which will deliver reduced dependence on wholesale debt markets. The composition of lending in the core portfolio will deliver a bank with substantially reduced volatility in both credit quality and earnings.

Profit overview

Profit before tax, bad debts and one-off items increased by 16.9% to $781 million, reflecting higher average asset balances and tight cost control throughout the year, in addition to particularly strong income growth in the first half of the year.

The Bank reported a contribution before tax of $117 million, a decrease of 81.5% over the prior year. A sharp deterioration in economic conditions, falling property values and increased provisioning, including the establishment of an economic overlay to provisioning levels, resulted in a significant increase in impairment losses for the 2009 financial year.

Net interest income increased 8.4% over the prior year. Higher average lending balances, repricing of the asset book and favourable yield curve movements produced a strong result for the first half. In the second half, net interest income was negatively impacted by higher wholesale funding costs as the Bank improved its funding mix through significantly lengthening the duration of its wholesale funding base. Substantial term funding issuance was undertaken in the second half to reduce refinancing risk in the non-core portfolio and move towards a ‘match funded’ position.

Net interest margin for the 2009 financial year was 1.68%, down 11 basis points on the prior year, reflecting the impact of the risk mitigation activities to lengthen the Bank’s duration of liabilities.

Operating expenses decreased by 0.4% on the prior year. The Bank completed a restructuring program during the year, combining the Retail and Business Banking operations into a single organisation. In the process the Bank incurred $25 million in restructuring costs which were subsequently off set by focused cost-saving initiatives and realised ongoing benefits from the restructure. This resulted in the cost to income ratio improving to 40.8%.

During the year the Bank benefited from one-off items including the sale of remaining Visa Inc shares of $4 million and the profits from the redemption of subordinated debt instruments of $53 million. These were in part offset by the $11 million write-down of software implementation projects that were ceased following the decision to establish the non-core portfolio.

25

Announcement of results

for the year ended 30 June 2009

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Proft contribution – Banking
Net interest income
Interest revenue
4,702
Interest expense
(3,585)
4,659
(3,629)
0.9
(1.2)
2,009
(1,500)
2,693
(2,085)
2,533
(1,987)
2,126
(1,642)
(25.4)
(28.1)
(20.7)
(24.5)
1,117 1,030 8.4 509 608 546 484 (16.3) (6.8)
Net banking fee income
Banking fee and commission revenue
262
Banking fee and commission expense
(98)
239
(91)
9.6
7.7
134
(45)
128
(53)
118
(47)
121
(44)
4.7
(15.1)
13.6
(4.3)
164 148 10.8 89 75 71 77 18.7 25.4
Other operating revenue
Net proft on fnancial instruments
23
Other income
15
22
8
4.5
87.5
(31)
10
54
5
18
5
4
3
(157.4)
100.0
(272.2)
100.0
38 30 26.7 (21) 59 23 7 (135.6) (191.3)
Non-interest income
202
178 13.5 68 134 94 84 (49.3) (27.7)
Total income from Banking activities
1,319
1,208 9.2 577 742 640 568 (22.2) (9.8)
Operating expenses
Staff expenses
(307)
Equipment and occupancy expenses
(93)
Hardware, software and dataline expenses
(28)
Advertising and promotion
(27)
Offce supplies, postage and printing
(23)
Other(1)
(60)
(339)
(81)
(30)
(31)
(22)
(37)
(9.4)
14.8
(6.7)
(12.9)
4.5
62.2
(133)
(45)
(12)
(15)
(10)
(29)
(174)
(48)
(16)
(12)
(13)
(31)
(179)
(44)
(17)
(20)
(12)
(23)
(160)
(37)
(13)
(11)
(10)
(14)
(23.6)
(6.3)
(25.0)
25.0
(23.1)
(6.5)
(25.7)
2.3
(29.4)
(25.0)
(16.7)
26.1
(538) (540) (0.4) (244) (294) (295) (245) (17.0) (17.3)
Contribution to proft from Banking
activities before impairment losses
on loans and advances
781
Impairment losses on loans and advances
(710)
668
(71)
16.9
large
333
(355)
448
(355)
345
(55)
323
(16)
(25.7)
-
(3.5)
large
Contribution to proft before tax from
normal business activities
71
597 (88.1) (22) 93 290 307 (123.7) (107.6)
One-off non-recurring items
Net proft from credit card portfolio sale
-
Net proft from sale and recognition of fair
value of VISA Inc shares
4
Write-off of software implementation
project
(11)
Net profts from redemption of
subordinated debt
53
20
16
-
-
n/a
(75.0)
n/a
n/a
-
-
(11)
53
-
4
-
-
20
16
-
-
-
-
-
-
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Contribution to proft before tax
from Banking activities
117
633 (81.5) 20 97 326 307 (79.4) (93.9)
Return on equity (%)
2.4
16.3 (85.3) 0.5 4.7 16.2 15.0 (89.4) (96.9)

(1) Other operating expenses are made up primarily of financial, legal, motor vehicle, travel and accommodation expenses.

26

for the year ended 30 June 2009

Announcement of results

JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Balance sheet – Banking
Assets
Cash and liquid assets 1,367 298 225 432 358.7 large
Receivables due from other banks 118 68 263 4 73.5 (55.1)
Other fnancial assets
Trading securities 6,694 8,336 5,685 7,842 (19.7) 17.7
Derivatives 478 960 532 263 (50.2) (10.1)
Investment securities(1) 14,535 13,267 11,075 9,706 9.6 31.2
Bank acceptances from customers 3 121 865 759 (97.5) (99.7)
Loans, advances and other receivables(2) 54,616 55,215 54,963 49,461 (1.1) (0.6)
Property, plant and equipment 272 267 271 256 1.9 0.4
Current tax assets - 24 34 3 (100.0) (100.0)
Deferred tax assets 380 259 27 - 46.7 large
Other assets(3) 856 1,522 944 556 (43.8) (9.3)
Intangible assets 87 96 108 108 (9.4) (19.4)
Total assets 79,406 80,433 74,992 69,390 (1.3) 5.9
Liabilities
Deposits and short-term borrowings 38,203 46,615 44,379 41,484 (18.0) (13.9)
Derivatives 1,489 214 921 263 large 61.7
Payables due to other banks 29 24 45 43 20.8 (35.6)
Bank acceptances 3 121 865 759 (97.5) (99.7)
Payables and other liabilities(4) 1,204 1,715 979 641 (29.8) 23.0
Current tax liabilities 154 - - - n/a n/a
Employee beneft obligations 145 181 161 102 (19.9) (9.9)
Due to controlled entities 291 69 - - 321.7 n/a
Deferred tax liabilities - - - 3 n/a n/a
Securitisation liabilities 6,193 8,379 6,416 7,575 (26.1) (3.5)
Bonds, notes and long-term borrowings 16,001 8,286 6,745 4,585 93.1 137.2
Subordinated notes 1,583 1,839 1,699 1,945 (13.9) (6.8)
Preference shares 865 864 863 144 0.1 0.2
Total liabilities 66,160 68,307 63,073 57,544 (3.1) 4.9
Net assets 13,246 12,126 11,919 11,846 9.2 11.1

(1) Includes the Group investment in Promina of $7.9 billion.

(2) Includes securitised home loan balances of $6.1 billion (31 December 08 $8.4 billion: 30 June 08 $6.4 billion: 31 December 07 $7.3 billion).

(3) Other assets is mainly made up of accrued interest, prepayments and unrealised gains on derivative hedging positions.

(4) Includes unrealised losses on derivative hedging positions relating to cross currency swaps for offshore borrowings. Movements in the hedging positions are fully offset by movements in the underlying offshore borrowings.

fully offset by movements in the underlying offshore borrowings. fully offset by movements in the underlying offshore borrowings.
FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
% % % % % % % % %
Banking ratios and statistics
Cost to income ratio
40.8
44.7 (8.7) 42.3 39.6 46.1 43.1 6.8 (8.2)
Cost to average total banking assets ratio
0.70
0.79 (11.4) 0.63 0.76 0.84 0.74 (17.1) (25.0)
Capital adequacy ratio
12.77
10.44 22.3 12.77 10.67 10.44 10.84 19.7 22.3
Return on average risk weighted assets ratio
0.23
1.34 (82.8) 0.08 0.37 1.32 1.36 (78.4) (93.9)
Net interest margin (1)
1.68
1.79 (6.1) 1.51 1.84 1.81 1.76 (17.9) (16.6)
Net interest spread
1.38
1.43 (3.5) 1.25 1.53 1.44 1.43 (18.3) (13.2)

(1) Refer table on page 34 for analysis

27

Announcement of results

for the year ended 30 June 2009

JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Loans, advances and other receivables
Housing loans
22,191
19,762 20,876 17,963 12.3 6.3
Securitised housingloans
6,111
8,405 6,371 7,302 (27.3) (4.1)
Total housing loans
28,302
28,167 27,247 25,265 0.5 3.9
Consumer loans
610
694 863 1,185 (12.1) (29.3)
Retail loans
28,912
28,861 28,110 26,450 0.2 2.9
Commercial (SMEs)
5,676
5,654 5,588 5,036 0.4 1.6
Corporate
3,153
3,626 3,828 3,267 (13.0) (17.6)
Development fnance
6,055
6,089 5,915 5,000 (0.6) 2.4
Property investment
5,288
5,271 5,573 4,566 0.3 (5.1)
Lease fnance
1,769
2,177 2,419 2,468 (18.7) (26.9)
Agribusiness
3,506
3,547 3,645 3,379 (1.2) (3.8)
Structured fnance
4
4 5 5 - (20.0)
Business loans
25,451
26,368 26,973 23,721 (3.5) (5.6)
Total loans and advances
54,363
55,229 55,083 50,171 (1.6) (1.3)
Other receivables(1)
1,015
588 899 168 72.6 12.9
Gross banking loans, advances and other receivables
55,378
55,817 55,982 50,339 (0.8) (1.1)
Provision for impairment
(759)
(481) (154) (119) 57.8 392.9
Loans, advances and other receivables
54,619
55,336 55,828 50,220 (1.3) (2.2)
Risk weighted assets
36,046
36,878 36,547 33,180 (2.3) (1.4)
Geographical breakdown – gross banking loans, advances
and other receivables
Queensland
33,160
33,301 34,110 30,974 (0.4) (2.8)
New South Wales
12,425
12,301 12,082 10,794 1.0 2.8
Victoria
6,856
6,940 6,701 5,815 (1.2) 2.3
Western Australia
2,622
2,919 2,757 2,455 (10.2) (4.9)
South Australia and other
315
356 332 301 (11.5) (5.1)
Outside of Queensland loans
22,218
22,516 21,872 19,365 (1.3) 1.6
Gross banking loans, advances and other receivables
55,378
55,817 55,982 50,339 (0.8) (1.1)

(1) Other receivables are made up primarily of trade finance and foreign exchange advances.

Gross banking loans, advances and other receivables reduced 1.1% to $55.4 billion.

Lending conditions continued to deteriorate during the year to 30 June 2009, as volatility in financial markets, coupled with weaker economic conditions, resulted in conservative lending and general deleveraging across the economy. Recent government stimulus has provided limited support to consumer confidence and to first home buyers, however investors and businesses continue to remain cautious, deferring investment and spending decisions.

The Bank took a cautious approach to new lending in the uncertain economic environment and adjusted pricing where necessary to reflect increased funding costs. This had a particular impact on the indirect channel, with the Bank choosing not to aggressively pursue lending growth via intermediaries. In addition, volumes were impacted as the Bank ceased lending to new customers in the non-core portfolios.

28

Announcement of results

for the year ended 30 June 2009

HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Personal lending
Housing loans by State
Queensland 17,953 17,602 17,119 15,916 2.0 4.9
New South Wales 5,251 5,285 5,046 4,625 (0.6) 4.1
Victoria 2,821 2,945 2,865 2,717 (4.2) (1.5)
Western Australia 1,979 2,037 1,922 1,717 (2.8) 3.0
South Australia 211 215 213 212 (1.9) (0.9)
ACT 59 53 53 53 11.3 11.3
Tasmania 28 30 29 25 (6.7) (3.4)
Outside ofQueensland 10,349 10,565 10,128 9,349 (2.0) 2.2
Total 28,302 28,167 27,247 25,265 0.5 3.9

Housing lending

Home loan receivables, including securitised assets grew 3.9%, below market growth of 8.2% (as measured by the Reserve Bank of Australia).

The Bank remained cautious in its approach to new housing lending during the year. Government stimulus created confidence in the lower end first home buyer market, while the market for investors and those looking to upgrade has remained weak, with customers choosing to pay down debt and reduce leverage.

During the year the Bank rebranded and positioned itself to concentrate on higher quality full personal relationship business. The Bank focused on its core market of Queensland and also on growing the direct distribution channel in Western Australia. During the year the Bank added seven branches, further enhancing its full personal relationship capability.

Lending volumes via the direct distribution channel were impacted by reduced levels of activity as the economy slowed. In the difficult funding environment the Bank chose not to pursue strong growth in lending volumes via the intermediary channel and has strategically positioned this avenue as one of variable volume in line with funding conditions.

HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Consumer loans by purpose
Personal loans 376 397 390 370 (5.3) (3.6)
Overdrafts 5 4 7 5 25.0 (28.6)
Credit cards 7 8 10 235 (12.5) (30.0)
Margin lending 222 285 456 575 (22.1) (51.3)
Total 610 694 863 1,185 (12.1) (29.3)

Consumer lending

Consumer lending decreased 29.3% over the year, to $610 million.

Margin lending balances continued to reduce in line with volatility in equity markets, as consumers paid down margin lending facilities and reduced leverage to markets.

Personal loans decreased 3.6% as tighter economic conditions prompted consumers to reduce discretionary expenditure.

29

Announcement of results

for the year ended 30 June 2009

Business lending

A breakdown of business lending by state is shown below:

Business lending
A breakdown of business lending by state is shown below:
HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Business loans by State
Queensland 13,631 14,470 15,280 13,791 (5.8) (10.8)
New South Wales 7,143 6,982 6,949 6,061 2.3 2.8
Victoria 4,024 3,982 3,823 3,075 1.1 5.3
Western Australia 641 880 833 733 (27.2) (23.0)
South Australia and other 12 54 88 61 (77.8) (86.4)
Outside ofQueensland 11,820 11,898 11,693 9,930 (0.7) 1.1
Total 25,451 26,368 26,973 23,721 (3.5) (5.6)

Business lending

Business lending decreased by 5.6% during the 2009 financial year to $25.5 billion as the Bank moderated lending growth in the core portfolio and commenced run-off of the non-core book.

Core business portfolio

Commercial (SME)

The Commercial (SME) portfolio grew 1.6% over the year. As expected, the slowing economy saw small to medium businesses pay down borrowings and defer non-essential spending in an environment of weaker consumer and business confidence.

The Commercial (SME) segment is core to the Bank’s strategy and complements the growth in the branch footprint. The Bank remains committed to providing leading banking relationships in the small to medium commercial segment, particularly in Queensland, Western Australia and selected areas in New South Wales.

Agribusiness

The Agribusiness portfolio declined 3.8% over the year. Competition within this sector intensified during the year, with the business focusing on servicing the existing customer base and working with customers to optimise cash flows.

Agricultural seasonal conditions improved late in the year as rainfalls reverted to more normal patterns. After long periods of drought, favourable trading conditions have returned to many parts of the agribusiness sector, with lower fuel prices and higher crop and livestock returns.

The Agribusiness segment is core to the Bank’s strategy and has historically provided steady growth and returns throughout the cycle. Credit quality in Agribusiness has been more resilient, than other business segments, to the deterioration in economic conditions. The Bank has a long history of working with customers in the Agribusiness segment, providing full relationship banking services to agribusiness throughout Queensland, New South Wales and Victoria.

30

Announcement of results for the year ended 30 June 2009

Business lending continued

Non-core business portfolios

Corporate lending

Lending in the Corporate segment is heavily reliant on wholesale funding and, in line with the strategic realignment, the Bank has deemed this segment to be part of its non-core portfolio.

The Bank established a separate team to work with customers to run-off the corporate portfolio. This has seen a reduction in corporate exposures of 17.6% during the year. The difficult economic conditions continue to limit opportunities to reduce non-core corporate lending, despite the Bank’s exposures being strongly secured.

Development finance

The Development Finance portfolio grew 2.4% during the year, restricted to draw downs of existing in-progress facilities.

As expected, the Development Finance portfolio peaked in March 2009 and has started to decline in value as projects come to completion and asset stocks are sold.

The Development Finance segment is reliant on wholesale funding sources, provides little opportunity to grow deposits and therefore does not align with the Bank’s revised strategy. The Bank will work with customers to manage run-off of this segment.

Property investment

The Property investment portfolio contracted 5.1% as the Bank continued to selectively reduce its property market exposure. Despite some reduction in commercial property values, property accounts continue to remain well serviced, with low levels of vacancy and default rates.

Property investment includes assets such as shopping centres, commercial offices and industrial warehouses, and excludes construction projects which are classified as Development Finance.

Property investors took the opportunity to reduce debt and increase coverage levels during the period.

The Property investment segment is reliant on wholesale funding sources, provides little opportunity to grow deposits and therefore does not align with the Bank’s revised strategy. The Bank will work with customers to manage run-off of this segment.

Lease finance

In line with the Bank’s strategic decision to reduce receivables balances in non-core lending segments, the Lease Finance portfolio reduced by 26.9% over the year in line with its natural amortising repayment profile.

Lease finance is largely transactional in nature, with little opportunity to grow deposits or client relationships, and therefore does not align with the Bank’s revised strategy.

31

Announcement of results

for the year ended 30 June 2009

HALF YEAR ENDED HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Funding and deposits
Retail funding
Australian retail deposits
Transaction 6,110 5,964 5,625 5,635 2.4 8.6
Investment 3,673 4,236 4,344 4,615 (13.3) (15.4)
Term 11,635 10,409 8,945 7,280 11.8 30.1
Core retail deposits 21,418 20,609 18,914 17,530 3.9 13.2
Retail treasury 2,202 2,791 3,308 3,445 (21.1) (33.4)
Total retail funding 23,620 23,400 22,222 20,975 0.9 6.3
Wholesale funding
Domestic funding sources
Senior wholesale funding 16,531 26,225 19,827 17,889 (37.0) (16.6)
Subordinated notes 699 701 681 681 (0.3) 2.6
Preference shares 144 144 144 144 - -
Convertible Preference Shares 721 720 719 - 0.1 0.3
18,095 27,790 21,371 18,714 (34.9) (15.3)
Overseas funding sources(1)
Commercial paper 2,573 772 4,574 2,919 233.3 (43.7)
Medium-term notes 11,480 4,504 4,501 4,286 154.9 155.1
Subordinated notes 884 1,138 1,018 1,264 (22.3) (13.2)
14,937 6,414 10,093 8,469 132.9 48.0
Total wholesale funding 33,032 34,204 31,464 27,183 (3.4) 5.0
Total funding (excluding securitisation) 56,652 57,604 53,686 48,158 (1.7) 5.5
Securitised funding
Australian dollar wholesale(2) 4,644 6,680 4,590 5,300 (30.5) 1.2
Foreign currencywholesale(1) 1,549 1,699 1,826 2,275 (8.8) (15.2)
Total securitised funding 6,193 8,379 6,416 7,575 (26.1) (3.5)
Total funding (including securitisation) 62,845 65,983 60,102 55,733 (4.8) 4.6
Total funding is represented on the balance sheet by:
Deposits and short-term borrowings 38,203 46,615 44,379 41,484 (18.0) (13.9)
Securitisation liabilities 6,193 8,379 6,416 7,575 (26.1) (3.5)
Bonds, notes and long-term borrowings 16,001 8,286 6,745 4,585 93.1 137.2
Subordinated notes 1,583 1,839 1,699 1,945 (13.9) (6.8)
Preference shares 865 864 863 144 0.1 0.2
Total 62,845 65,983 60,102 55,733 (4.8) 4.6
Retail funding as a percentage of total funding
(excluding securitisation)(3) 42% 41% 41% 44% 2.4 2.4

(1) Foreign currency borrowings are hedged back into Australian dollars.

(2) Some Australian dollar borrowings are held offshore.

(3) For the purposes of calculating the percentage of retail funding, securitised liabilities have been excluded given securitised assets are match funded with these liabilities.

32

Announcement of results for the year ended 30 June 2009

Funding and deposits continued

This has been utilised to reduce the dependence on shortterm markets.

Retail funding

Core Retail deposits (net of treasury) increased 13.2% over the prior year to $21.4 billion.

The period has been one of extreme volatility in financial markets with the failure of a number of foreign banks and, during early September in particular, domestic investors shifting deposit funds from regional banks and credit unions to AA-rated banks.

The Government’s deposit guarantee added a level of confidence in ADIs generally and the subsequent deposit growth more than replaced the outflows experienced in early September, with growth in retail deposits returning to more normal levels during the year.

The Bank continues to achieve growth in core transaction account balances through the acquisition of new customers, both in Queensland and interstate, and providing full service banking.

Customers reviewed their credit limits in response to changes to the Bank’s credit ratings during the year. This resulted in retail treasury deposits reducing by 33.4%.

Wholesale funding

The Bank, like all global financial institutions, experienced a volatile year as credit markets, both short and long-term, froze following the collapse of Lehman Bros. in the second half of 2008. Despite this, the Group strengthened its funding position over the 2009 financial year.

As a result of these initiatives, the weighted average term of balance sheet liabilities (including securitisation) increased to 1.32 years at 30 June 2009, compared to 0.69 years at 30 June 2008. The ratio of short-term wholesale funding net of liquid assets, as a percentage of lending assets, decreased from 27% to 8% over the financial year.

In response to the increased liquidity risks created by the dislocation of credit markets, liquid assets (not including RMBS repo capacity) increased to $10.3 billion at 30 June 2009 (a liquid asset ratio of 16.7%) from $7.5 billion at 30 June 2008 (a liquid asset ratio of 12.5%).

In October 2008 the Bank privately placed $1.84 billion of AAA-rated RMBS paper internally with four of the Group’s General Insurance funds managed by Tyndall. As part of ongoing liquidity management, $1.1 billion of this was repurchased by the Bank in June 2009. Both transactions were undertaken at arm’s length on a fully commercial basis.

Over the year the Bank utilised the Government Guarantee to access new and existing investors to raise funds in the domestic, US, Japanese, UK and Swiss markets, in terms ranging from one to five years. The Bank will continue to seek opportunities to further strengthen the balance sheet in the future.

Suncorp raised $11 billion of government guarantee term debt over the year (and a further $2.7 billion in RMBS issuance), well above the previously forecast $4 billion to $4.5 billion required to fund asset growth and satisfy term maturities for the year.

33

Announcement of results

for the year ended 30 June 2009

==> picture [485 x 296] intentionally omitted <==

----- Start of picture text -----

FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Net interest income
Bank loans and funding 1,079 1,038 3.9 465 614 554 484 (24.3) (16.1)
Securitised loans and funding 87 (3) large 65 22 (5) 2 195.5 large
1,166 1,035 12.7 530 636 549 486 (16.7) (3.5)
Net establishment fees and acquisition costs (1) 2 (150.0) (2) 1 2 - (300.0) (200.0)
Preference shares (48) (7) large (19) (29) (5) (2) (34.5) 280.0
1,117 1,030 8.4 509 608 546 484 (16.3) (6.8)
FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Net interest margin
Bank loans and funding 1.62 1.81 (10.5) 1.37 1.86 1.84 1.76 (26.6) (25.6)
Securitised loans and funding 0.13 (0.01) large 0.20 0.07 (0.02) 0.01 200.1 large
1.75 1.80 (2.8) 1.57 1.93 1.82 1.77 (18.7) (13.9)
Net establishment fees and acquisition costs - - n/a - - 0.01 - n/a (100.0)
Preference shares (0.07) (0.01) large (0.06) (0.09) (0.02) (0.01) (35.7) 241.2
1.68 1.79 (6.1) 1.51 1.84 1.81 1.76 (17.9) (16.6)
----- End of picture text -----

Net interest income rose 8.4% over the prior year to $1,117 million, driven by particularly strong performance in the first half, namely higher average lending balances, repricing of the asset book and favourable yield curve movements. Offsetting these factors were increasing wholesale funding costs as short-term funding was replaced by term funding issued over the course of the year.

Net interest margin for the year was 1.68%, down 11 basis points over the prior year. The table illustrates the composition of the 11 basis point decrease:

Change in net interest margin %

==> picture [435 x 184] intentionally omitted <==

----- Start of picture text -----

1.79 (0.05)
(0.22)
0.06 1.68
0.09 (0.02) 0.03 1.62
30 June Increased Increased Product Change in Change in Underlying Yield Curve 30 June
2008 Liquid Wholesale Pricing Product Volume of Margin Movement 2009
Assets Funding Costs Mix Free Capital Benefits
----- End of picture text -----

34

Announcement of results for the year ended 30 June 2009

Net interest income continued

As a consequence of the economic environment, the Bank maintained a conservative approach to managing liquidity, holding an average of $3 billion in balances above the prior year. The increase in holdings reduced the margin by 5 basis points. The Bank concentrated on de-risking its balance sheet funding mix through reducing reliance on short-term wholesale funding, further diversifying the wholesale funding base and lengthening the average term to maturity. These actions resulted in the Bank increasing the weighted average term of liabilities from 0.69 years at 30 June 2008 to 1.32 years at 30 June 2009. In doing so the Bank raised $11 billion of term debt over the year, in excess of the $4 billion to $4.5 billion required to fund asset growth and maturities. The increased term funding has been applied toward eliminating the refinancing risk associated with the non-core portfolio.

The cost of raising funds in wholesale markets remained high throughout the year, as the spread between ‘A’ rated and ‘AA’ rated issuers widened following the dislocation of funding markets. While the government wholesale guarantee has provided stability to the Australian Banking system, the higher costs associated with accessing the guarantee for an ‘A’ rated bank such as Suncorp, in addition to the underlying cost differential to the major banks in raising term funding, has driven higher wholesale funding costs for the Bank. The impact of these higher costs, along with the Bank’s strategy to access term funding under the Government guarantee to reduce the refinancing risk of the non-core portfolio, reduced the margin by 22 basis points when compared to the prior year.

Higher costs across wholesale funding markets, as well as increased competition in deposits, prompted the Bank to increase risk premiums on business lending products. In addition, the continued decoupling of retail home lending interest rates away from the official Reserve Bank cash rate allowed the Bank to recover some of the increased costs of wholesale funding. The repricing activities resulted in a positive impact to the margin of 9 basis points.

The additional $1 billion of capital raised in February 2009 generated a 3 basis point benefit to net interest margin.

The net interest margin of 1.68% for the full year includes 6 basis points of benefit from the falling rate environment in the first half, and only a partial year’s impact of the net increase in wholesale funding costs over and above the ability for the Bank to pass this on to its customers. The net interest margin for the second half of the year was stable at 1.51%, reflecting a more normal yield curve environment, the full impact of increased wholesale funding costs and progressive product repricing over the period. The result for the last quarter, which was also 1.51%, is split between the core and non-core portfolios in Appendix 3.

Net banking fee income

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Net banking fee income
Lending fee revenue 107 82 30.5 60 47 40 42 27.7 50.0
Lendingfee expense (47) (43) 9.3 (22) (25) (23) (20) (12.0) (4.3)
Net lending fees 60 39 53.8 38 22 17 22 72.7 123.5
Transaction fees 99 103 (3.9) 46 53 51 52 (13.2) (9.8)
Interchange fees 5 6 (16.7) 5 - 3 3 n/a 66.7
164 148 10.8 89 75 71 77 18.7 25.4

Non-Interest income increased 10.8% on the prior year to $164 million. After taking into account the reduction of fee income following the sale of the credit card portfolio, banking fee income rose 20.6% on the prior year.

Other operating revenue

As part of its interest rate risk management activities, the Bank undertakes short dated hedging arrangements using derivative products that do not satisfy the technical requirements for hedge accounting. As a result, mark to market gains of $38 million were recognised in the first half. As anticipated, these amounts reversed in the second half as the payments on the derivatives were received and recognised as interest income.

35

Announcement of results

for the year ended 30 June 2009

Operating expenses

Operating expenses Operating expenses
FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Staff expenses
(307)
Equipment and occupancy expenses
(93)
Hardware, software and dataline
expenses
(28)
Advertising and promotion
(27)
Offce supplies, postage and printing
(23)
Other(1)
(60)
(339)
(81)
(30)
(31)
(22)
(37)
(9.4)
14.8
(6.7)
(12.9)
4.5
62.2
(133)
(45)
(12)
(15)
(10)
(29)
(174)
(48)
(16)
(12)
(13)
(31)
(179)
(44)
(17)
(20)
(12)
(23)
(160)
(37)
(13)
(11)
(10)
(14)
(23.6)
(6.3)
(25.0)
25.0
(23.1)
(6.5)
(25.7)
2.3
(29.4)
(25.0)
(16.7)
26.1
(538) (540) (0.4) (244) (294) (295) (245) (17.0) (17.3)

(1) Other operating expenses are made up primarily of financial, legal, motor vehicle, travel and accommodation expenses.

Operating expenses decreased 0.4% over the prior year.

Costs reduced over the prior year as the Bank benefited from reduced discretionary spending and the restructuring program undertaken during the first half. The restructure combined the Retail and Business banking divisions, resulting in efficiency gains through the streamlining of operations and removal of duplication. As a result of the restructure, the Bank incurred a restructuring charge of $25 million during the first half.

Operating expenses in the second half benefited from the reversal of expense provisions relating to lower employment bonuses, a favourable outcome on GST recoveries and lower project spend in delivering the credit card migration project. The favourable impact was approximately $20 million.

The Bank is continuing to find efficiency gains and cost reductions through simplification of activities and removal of costs through the run down of the non-core portfolios.

During the second half of the year, the Bank discontinued a software implementation project which was no longer required following the decision to re-focus activities on the core portfolio. This resulted in a write down of $11 million. This is reported in non-recurring items in the second half operating result.

The cost to income ratio for the year was 40.8%, down from 44.7% for the prior year.

Impairment losses on loans and advances

Impairment losses for the year were $710 million, equating to approximately 128 basis points of gross loans, advances and other receivables. The general deterioration of conditions across the economy, as well as the impact of several large single name exposures has driven the large increase. In response to continued deterioration of the domestic economy, the Bank took an economic overlay provision of $75 million during the first half of the year.

==> picture [483 x 137] intentionally omitted <==

----- Start of picture text -----

FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Impairment losses on loans
and advances
Collective provision for impairment 202 (15) large 31 171 (2) (13) (81.9) large
Specific provision for impairment 453 57 large 279 174 42 15 60.3 large
Bad debts written off 57 33 72.7 46 11 17 16 318.2 170.6
Bad debts recovered (2) (4) (50.0) (1) (1) (2) (2) - (50.0)
710 71 large 355 355 55 16 - large
----- End of picture text -----

36

Announcement of results

for the year ended 30 June 2009

Impairment losses on loans and advances continued

Several large property and corporate exposures have materially impacted impairment losses. Falling property prices have also had an impact on the position, along with weaker economic conditions and a general lack of business confidence.

Impairment losses of $710 million include individually assessed charges of $508 million, predominantly through increased specific provisions and an increase of $202 million in the collective provision, $75 million of which related to an economic overlay.

Impairment charges for the core banking portfolio totalled $75 million, equating to 20 basis points of core gross loans, advances and other receivables. The core lending segments of Personal and Agribusiness performed strongly given the economic environment, with low levels of impairments. Core Commercial (SME) experienced some deterioration during the course of the year, but overall credit quality remains sound and well within tolerance levels. Non-core portfolios have been severely impacted by the economic conditions, with impairment charges of $560 million.

The Group’s largest specific provision increase is a $93 million provision for Babcock & Brown International. Significant provisions were also raised for public entities Sunleisure Pty Ltd (associated with Octaviar) and Raptis Group Ltd, as well as five other large private groups. Provisions were raised largely as a result of the deterioration in the property market and slowing asset sales. These large single name exposures contributed 45% of the individually assessed impairment charges for the year.

The Group increased its collective provision by $202 million. This included $127 million to reflect a general decline in credit quality and the economic overlay of $75 million to reflect ongoing economic deterioration referrred to earlier.

37

Announcement of results

for the year ended 30 June 2009

Impaired assets

Total non-performing loans increased to $1.9 billion. This represents 3.5% of gross loans, advances and other receivables. Gross individually impaired assets have increased to $1.5 billion, representing 2.7% of gross loans, advances and other receivables.

Of the increase in gross impaired assets during the year, $707 million related to eight single name exposures requiring specific impairment charges. Seven of those exposures have come from the Property portfolio, with one large syndicated corporate exposure.

At 30 June 2009, gross impaired assets in the core portfolio were $145 million. Difficult trading conditions for commercial (SME) and agribusiness customers resulted in some small increases in non-performing loans and arrears levels. Notwithstanding, facilities remain well secured over physical property with low levels of expected loss.

Gross impaired assets in the non-core portfolio were $1.3 billion. The softer property market and fewer investors resulted in impaired assets in the development finance and property sectors increasing to $807 million and $196 million respectively. In January 2009, the Bank established a dedicated intensive management unit with specialist property experience to assist in managing property and development exposures showing signs of distress. This team facilitates ongoing intensive account management across all segments to identify key sensitivity points and potential triggers for possible impairment.

All geographical regions have shown signs of stress, with the largest increases stemming from the New South Wales development finance portfolio. Slower sales rates and general property investment weakness across the New South Wales market have resulted in higher impaired asset balances and increased provisioning requirements.

38

for the year ended 30 June 2009

Announcement of results

HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Impaired asset balances
Gross balances of individually impaired loans
with specifc provisions set aside 1,350 874 314 149 54.5 large
without specifcprovisions set aside 124 112 42 42 10.7 195.2
Gross individually impaired assets 1,474 986 356 191 49.5 314.0
Specifcprovision for impairment (477) (230) (74) (37) 107.4 large
Net individually impaired assets 997 756 282 154 31.9 253.5
Size of gross individually impaired assets
Less than one million 50 27 24 25 85.2 108.3
Greater than one million but less than ten million 301 187 123 85 61.0 144.7
Greater than ten million 1,123 772 209 81 45.5 437.3
1,474 986 356 191 49.5 314.0
Past due loans not shown as impaired assets(1) 449 441 243 163 1.8 84.8
Gross non-performing loans 1,923 1,427 599 354 34.8 221.0
Interest income on impaired assets recognised
in the contribution to proft
1 1 3 2 0.0 (66.67)
Analysis of movements in gross individually impaired assets
Balance at the beginning of the half year 986 356 191 157 177.0 416.2
Recognition of new impaired assets and increases in previously
recognised impaired assets 557 667 204 64 (16.5) 173.0
Impaired assets written off during the half year (38) (3) (10) (6) large 280.0
Impaired assets which have been restated
as performingassets or repaid (31) (34) (29) (24) (8.8) 6.9
Balance at the end of the halfyear 1,474 986 356 191 49.5 314.0
% % % %
Gross individually impaired assets as a percentage of gross loans, advances
and other receivables 2.66 1.77 0.64 0.38 50.7 318.6
Gross non-performing loans as a percentage of gross loans, advances and
other receivables 3.47 2.56 1.07 0.70 35.9 224.6
Gross individually impaired assets as a percentage of impairment
provisions and equity reserve for credit loss coverage 142.00 186.69 93.05 60.14 (23.9) 52.7
Impairment provisions and equity reserve for credit loss as a
percentage of risk weighted assets 2.88 1.43 1.05 0.96 101.0 175.0

(1) Impaired assets do not include loans accruing interest which are in arrears 90 days or more where the loans are well secured. Interest revenue continues to be recognised in the contribution to profit.

39

Announcement of results

for the year ended 30 June 2009

Impaired assets continued

Industry breakdown is shown below based on the source of credit risk whereas the loans, advances and other receivables table on page 28 is based on the nature of the loan.

Industry breakdown of impaired assets and specific provisions as at 30 June 2009 are as follows:

JUN-09 DEC-08 JUN-08 DEC-07
**GROSS ** INDIVIDUALLY SPECIFIC **GROSS ** INDIVIDUALLY SPECIFIC **GROSS ** INDIVIDUALLY SPECIFIC **GROSS ** INDIVIDUALLY SPECIFIC
**LOANS ** PROVISIONED PRO- **LOANS ** PROVISIONED PRO- **LOANS ** PROVISIONED PRO- **LOANS ** PROVISIONED PRO-
IMPAIRED VISION IMPAIRED VISION IMPAIRED VISION IMPAIRED VISION
ASSETS ASSETS ASSETS ASSETS
$M $M $M $M $M $M $M $M $M $M $M $M
Agribusiness 3,535
74

14
3,607
49
10 3,706
12
1 3,485
8
1
Construction and
development 6,576
804

224

6,507

459
78 6,154
240
58 5,504
142
29
Financial services 2,078
-

-
1,676
-
- 1,910
-
- 1,140
-
-
Hospitality 1,742
75

14
1,772
38
- 1,730
4
1 1,634
3
1
Manufacturing 904
20

8

966

5
4 928
2
- 856
3
1
Professional services(1) 654 144
115

766

3
- 851
1
- 1,402
4
-
Property investment 7,423
269

69
7,714
236
25 7,515
64
5 5,726
7
-
Real estate mortgage 28,464
31

8
28,471
24
5 27,608
9
2 25,584
9
2
Personal 610 -
-

694

-
- 864
-
- 1,185
1
-
Government and public
authorities 9
-

-

9

-
- 8
-
- 6
-
-
Other commercial
and industrial 3,383
57

25

3,635

172
108 4,708
24
7
3,817

14
3
55,378
1,474

477
55,817
986
230 55,982
356
74 50,339
191
37

(1) Includes exposure to Babcock & Brown International.

40

for the year ended 30 June 2009

Announcement of results

HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Provision for impairment
Collective provision
Balance at the beginning of the period 251 80 82 95 213.8 206.1
Charge against contribution toproft 31 171 (2) (13) (81.9) large
Balance at the end of theperiod 282 251 80 82 12.4 252.5
Specifc provision
Balance at the beginning of the period 230 74 37 25 210.8 large
Charge against impairment losses 279 174 42 15 60.3 large
Charge against interest income (32) (18) (5) (3) 77.8 large
Balance at the end of theperiod 477 230 74 37 107.4 large
Totalprovision for impairment – Banking activities 759 481 154 119 57.8 392.9
Equity reserve for credit loss
Balance at the beginning of the period 33 160 139 119 (79.4) (76.3)
Transfer (to)/from retained earnings 162 (127) 21 20 (227.6) large
Balance at the end of theperiod 195 33 160 139 490.9 21.9
Pre-tax equivalent coverage 279 47 229 199 493.6 21.8
Total provision for impairment and equity reserve for
credit loss coverage – Banking activities 1,038 528 383 318 96.6 171.0
% % % %
Provision for impairment expressed as a percentage of
gross impaired assets are as follows:
Collective provision 19.1 25.5 22.5 42.9
Specifc provision 32.4 23.3 20.8 19.4
Total provision 51.5 48.8 43.3 62.3
Equity reserve for credit loss coverage 18.9 4.8 64.2 104.0
Total provision and equity reserve for credit loss coverage 70.4 53.6 107.5 166.3

41

Announcement of results

for the year ended 30 June 2009

FULL YEAR ENDED JUN-09
AVERAGE
INTEREST
AVERAGE
BALANCE
RATE
$M
$M
%
FULL YEAR ENDED JUN-08
AVERAGE
INTEREST
AVERAGE
BALANCE
RATE
$M
$M
%
Average banking assets and liabilities
Assets
Interest earning assets
Trading securities
10,319
599
5.80
Gross loans, advances and other receivables
55,551
4,055
7.30
Other interest earningassets
800
48
6.00

7,238
525
7.25

49,303
4,078
8.27

1,087
56
5.15
Total interest earningassets
66,670
4,702
7.05

57,628
4,659
8.08
Non-interest earning assets
Other assets
10,668
Total non-interest earningassets
10,668
Total assets
77,338
Liabilities
Interest bearing liabilities
Deposits and short-term borrowings
44,746
2,554
5.71
Securitisation liabilities
7,627
444
5.82
Bonds, notes and long-term borrowings
8,980
471
5.24
Subordinated notes(1)
1,107
68
6.14
Preference shares(1)
810
48
5.93
10,761
10,761
68,389

40,765
2,667
6.54

7,503
556
7.41

5,116
312
6.10

1,101
87
7.90

115
7
6.09
Total interest bearingliabilities
63,270
3,585
5.67

54,600
3,629
6.65
Non-interest bearing liabilities
Other liabilities
1,853
Total non-interest bearingliabilities
1,853
Total liabilities
65,123
Net assets
12,215
Analysis of interest margin and spread
Interest earning assets
66,670
4,702
7.05
Interest bearing liabilities
63,270
3,585
5.67
Net interest spread
1.38
Net interest margin
66,670
1,117
1.68
1,968
1,968
56,568
11,821

57,628
4,659
8.08

54,600
3,629
6.65

1.43

57,628
1,030
1.79

(1) Excludes the subordinated notes and preference shares notionally allocated to General Insurance as share of capital funding and the associated interest cost charged to General Insurance.

42

for the year ended 30 June 2009

Announcement of results

HALF YEAR ENDED JUN-09
AVERAGE
INTEREST
AVERAGE
BALANCE
RATE
$M
$M
%
HALF YEAR ENDED DEC-08
AVERAGE
INTEREST
AVERAGE
BALANCE
RATE
$M
$M
%
Average banking assets and liabilities continued
Assets
Interest earning assets
Trading securities
11,518
260
4.55
Gross loans, advances and other receivables
55,670
1,729
6.26
Other interest earningassets
688
20
5.86

9,140
339
7.36
55,433
2,326
8.32

912
28
6.09
Total interest earningassets
67,876
2,009
5.97
65,485
2,693
8.16
Non-interest earning assets
Other assets
10,638
Total non-interest earningassets
10,638
Total assets
78,514
Liabilities
Interest bearing liabilities
Deposits and short-term borrowings
43,146
975
4.56
Securitisation liabilities
7,742
171
4.45
Bonds, notes and long-term borrowings
11,328
309
5.50
Subordinated notes(1)
1,107
26
4.74
Preference shares(1)
810
19
4.73
10,801
10,801
76,286

46,320
1,579
6.76

7,514
273
7.21

6,668
162
4.82

1,107
42
7.53

810
29
7.10
Total interest bearingliabilities
64,133
1,500
4.72
62,419
2,085
6.63
Non-interest bearing liabilities
Other liabilities
1,697
Total non-interest bearingliabilities
1,697
Total liabilities
65,830
Net assets
12,684
Analysis of interest margin and spread
Interest earning assets
67,876
2,009
5.97
Interest bearing liabilities
64,133
1,500
4.72
Net interest spread
1.25
Net interest margin
67,876
509
1.51
2,107
2,107
64,526
11,760

65,485
2,693
8.16

62,419
2,085
6.63

1.53

65,485
608
1.84

(1) Excludes the subordinated notes and preference shares notionally allocated to General Insurance as share of capital funding and the associated interest cost charged to General Insurance.

43

Announcement of results

for the year ended 30 June 2009

HALF YEAR ENDED JUN-08
AVERAGE
INTEREST
AVERAGE
BALANCE
RATE
$M
$M
%
HALF YEAR ENDED DEC-07
AVERAGE
INTEREST
AVERAGE
BALANCE
RATE
$M
$M
%
Average banking assets and liabilities continued
Assets
Interest earning assets
Trading securities
7,721
294
7.66
Gross loans, advances and other receivables
51,868
2,213
8.58
Other interest earningassets
1,017
26
5.14

6,760
231
6.78

46,788
1,865
7.91

1,155
30
5.15
Total interest earningassets
60,606
2,533
8.40

54,703
2,126
7.71
Non-interest earning assets
Other assets
10,596
Total non-interest earningassets
10,596
Total assets
71,202
Liabilities
Interest bearing liabilities
Deposits and short-term borrowings
43,555
1,491
6.88
Securitisation liabilities
7,020
274
7.85
Bonds, notes and long-term borrowings
5,443
167
6.17
Subordinated notes(1)
1,214
50
8.28
Preference shares(1)
156
5
6.45
10,642
10,642
65,345

38,005
1,176
6.15

7,981
282
7.01

4,796
145
5.83

987
37
7.44

75
2
5.29
Total interest bearingliabilities
57,388
1,987
6.96

51,844
1,642
6.28
Non-interest bearing liabilities
Other liabilities
2,185
Total non-interest bearingliabilities
2,185
Total liabilities
59,573
Net assets
11,629
Analysis of interest margin and spread
Interest earning assets
60,606
2,533
8.40
Interest bearing liabilities
57,388
1,987
6.96
Net interest spread
1.44
Net interest margin
60,606
546
1.81
1,863
1,863
53,707
11,638

54,703
2,126
7.71

51,844
1,642
6.28

1.43

54,703
484
1.76

(1) Excludes the subordinated notes and preference shares notionally allocated to General Insurance as share of capital funding and the associated interest cost charged to General Insurance.

44

Announcement of results for the year ended 30 June 2009

Changes in net interest income: volume and rate analysis

The tables below allocate changes in net interest income between changes in volume and changes in rate over three half years. Volume variances have been calculated by multiplying the average of the half years’ average interest rates by the movement in average asset and liability balances. Rate variances have been calculated by multiplying the average asset and liability balances by the change in average interest rates, and includes any differences arising from different numbers of days in the periods.

in the periods.
FULL YEAR JUN-09
vs JUN-08
CHANGES DUE TO:
VOLUME RATE TOTAL
$M $M $M
Interest earning assets
Trading securities 201 (127) 74
Gross loans, advances and other receivables 486 (509) (23)
Other interest earningassets (16) 8 (8)
Change in interest income
Interest bearing liabilities
671 (628) 43
Deposits and short-term borrowings 244 (357) (113)
Securitisation liabilities 8 (120) (112)
Bonds, notes and long-term borrowings 219 (60) 159
Subordinated notes - (19) (19)
Preference shares 42 (1) 41
Change in interest expense 513 (557) (44)
Change in net interest income 158 (71) 87
HALF YEAR JUN-09 HALF YEAR JUN-09 HALF YEAR JUN-09 HALF YEAR DEC-08 HALF YEAR DEC-08 HALF YEAR JUN-08 HALF YEAR JUN-08
vs DEC-08 vs JUN-08 vs DEC-07
CHANGES DUE TO: CHANGES DUE TO: CHANGES DUE TO:
VOLUME RATE TOTAL VOLUME RATE TOTAL VOLUME RATE TOTAL
$M $M $M $M $M $M $M $M $M
Interest earning assets
Trading securities 70
(148)
(78) 54
(9)
45 34
29
63
Gross loans, advances and other receivables 9
(607)
(598) 152
(39)
113 208
140
348
Other interest earningassets (7) (1) (8) (3) 5 2 (4) - (4)
Change in interest income 72
(756)
(684) 203
(43)
160 238
169
407
Interest bearing liabilities
Deposits and short-term borrowings (89) (514) (603) 95
(7)
88 180
135
315
Securitisation liabilities 7
(109)
(102) 19
(20)
(1) (36) 28 (8)
Bonds, notes and long-term borrowings 119
28
147 34
(39)
(5) 20
2
22
Subordinated notes -
(17)
(17) (4) (4) (8) 9
4
13
Preference shares -
(10)
(10) 22
2
24 2
1
3
Change in interest expense 37
(622)
(585) 166
(68)
98 175
170
345
Change in net interest income 35
(134)
(99) 37
25
62 63
(1)
62

45

Announcement of results

for the year ended 30 June 2009

This page is left blank intentionally

46

Announcement of results for the year ended 30 June 2009

Segment information – General Insurance

Basis of preparation

Note that all financial information in this section includes the impact of discount rate movements and shows fire service levies on a gross basis.

Profit overview

General Insurance recorded a pre-tax profit of $573 million for the year to 30 June 2009. The result featured the impacts of weather events, volatile fixed interest markets and strong reserve releases from long-tail classes.

The ITR was $462 million, representing an insurance trading ratio of 7.7%.

Major natural hazard events, net of catastrophe reinsurance, totalled $430 million. A further $85 million was recoverable under the aggregate reinsurance cover. The net cost of $345 million is well above the Group’s long run expectations for major natural hazard events of $240 million. This impacted on the financial result and was further exacerbated by an additional $30 million in reinsurance reinstatements and attritional natural hazard claims which were $120 million above long run expectations.

Gross written premium increased 6% to $6.8 billion as premium rates in home and motor classes were increased in response to weather event losses. The home and personal motor portfolios achieved growth of 9.2% and 5.3% respectively.

In CTP, premium rates increased in both Queensland and New South Wales resulting in an overall 9.6% increase in premium income. Suncorp has retained its position as the leading provider of CTP insurance in Queensland.

Commercial insurance lines grew gross written premium (GWP) by 5.2% and, by adhering to technical pricing disciplines in an environment of falling investment yields, the Australian Commercial Insurance business, including Workers’ Compensation, reported an insurance trading ratio of 8.6%.

Net incurred claims increased 13% to $4.6 billion, primarily due to the impact of falling discount rates and natural hazard events. Australian long-tail central estimate releases totalling $389 million for the year have been offset by the current accident period strains of $80 million. These releases have been due to continuing favourable claims experience relative to valuation and include the benefit of $86 million which was recognised in the first half following a reduction in assumptions around wage inflation.

Total operating expenses increased by 0.6% to $1.6 billion. Acquisition costs increased marginally, primarily due to an additional charge of $19 million as a result of the liability adequacy test. Offsetting this was the benefits of integration which reduced underwriting expenses.

Investment income on insurance provisions increased to $733 million, reflecting the reduction in discount rates but offset by the negative impact of credit spreads and yield curve twists causing an economic mismatch of $125 million.

Investment returns on shareholder funds increased to $130 million following the reduction in discount rates. During the first three months of the year, the General Insurance shareholders funds sold its equities exposures of approximately $1 billion. The sell down was completed at an average ASX 200 index level of around 4,945.

Impacting on the bottom line profit result was a significant reduction in income from joint ventures and managed schemes, primarily due to weather events, lower performance bonuses and reduced investment income.

47

Announcement of results

for the year ended 30 June 2009

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Proft contribution
– General Insurance
Gross written premium 6,815 6,430 6.0 3,472 3,343 3,274 3,156 3.9 6.0
Gross unearned premium movement (273) (123) 122.0 (182) (91) (108) (15) 100.0 68.5
Gross earned premium 6,542 6,307 3.7 3,290 3,252 3,166 3,141 1.2 3.9
Outwards reinsurance expense (561) (441) 27.2 (297) (264) (245) (196) 12.5 21.2
Net earnedpremium 5,981 5,866 2.0 2,993 2,988 2,921 2,945 0.2 2.5
Net incurred claims
Claims expense (5,647) (5,090) 10.9 (2,462) (3,185) (2,471) (2,619) (22.7) (0.4)
Reinsurance and other recoveries
revenue 1,037 1,009 2.8 607 430 567 442 41.2 7.1
(4,610) (4,081) 13.0 (1,855) (2,755) (1,904) (2,177) (32.7) (2.6)
Total operating expenses
Acquisition expenses (1,079) (1,013) 6.5 (522) (557) (482) (531) (6.3) 8.3
Other underwritingexpenses (563) (620) (9.2) (281) (282) (346) (274) (0.4) (18.8)
(1,642) (1,633) 0.6 (803) (839) (828) (805) (4.3) (3.0)
Underwriting result (271) 152 (278.3) 335 (606) 189 (37) (155.3) 77.2
Investment income – insurance funds 733 455 61.1 (31) 764 267 188 (104.1) (111.6)
Insurance trading result 462 607 (23.9) 304 158 456 151 92.4 (33.3)
Managed schemes net contribution 19 47 (59.6) 3 16 13 34 (81.3) (76.9)
Joint venture and other income 1 17 (94.1) 11 (10) (2) 19 (210.0) large
General Insurance operational
earnings 482 671 (28.2) 318 164 467 204 93.9 (31.9)
Investment income – shareholder funds 130 (232) (156.0) (24) 154 (260) 28 (115.6) (90.8)
Contribution to proft from
General Insurance activities
before tax and capital funding 612 439 39.4 294 318 207 232 (7.5) 42.0
Capital funding(1) (39) (132) (70.5) 26 (65) (72) (60) (140.0) (136.1)
Contribution to proft from General
Insurance activities before tax 573 307 86.6 320 253 135 172 26.5 137.0

(1) Includes interest expense on subordinated notes and preference shares allocated to General Insurance as described in Appendix 5 and $76 million gain from buy back of subordinated debt.

48

for the year ended 30 June 2009

Announcement of results

HALF YEAR ENDED HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Balance sheet – General Insurance
Assets
Cash and liquid assets 760 540 639 154 40.7 18.9
Investment securities 10,277 10,831 10,054 10,725 (5.1) 2.2
Investment property 160 175 171 284 (8.6) (6.4)
Investments in associates and joint ventures 157 156 267 282 0.6 (41.2)
Reinsurance and other recoveries – outstanding claims 1,310 1,278 1,213 1,077 2.5 8.0
Other receivables 1,570 2,228 2,185 2,465 (29.5) (28.1)
Deferred insurance assets 724 694 646 589 4.3 12.1
Deferred tax assets 87 19 107 12 large (18.7)
Other assets 219 176 315 217 24.4 (30.5)
Intangible assets 1,190 1,199 1,083 1,090 (0.8) 9.9
Total assets 16,454 17,296 16,680 16,895 (4.9) (1.4)
Liabilities
Interest bearing and non-interest bearing liabilities 586 681 832 925 (14.0) (29.6)
Payables 497 674 750 720 (26.3) (33.7)
Outstanding claims liabilities(1) 7,369 7,729 7,094 7,272 (4.7) 3.9
Unearned premium liabilities(1) 3,527 3,366 3,263 3,184 4.8 8.1
Subordinated notes 729 985 940 980 (26.0) (22.4)
Total liabilities 12,708 13,435 12,879 13,081 (5.4) (1.3)
Net assets 3,746 3,861 3,801 3,814 (3.0) (1.4)

(1) Reconciling items such as timing differences and premium debtors arise between insurance liabilities and investment assets.

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
% % % % % % % % %
General Insurance ratios
Acquisition expenses ratio 18.0 17.3 4.0 17.4 18.6 16.5 18.0 (6.5) 5.5
Other underwriting expenses ratio 9.4 10.6 (11.3) 9.4 9.4 11.8 9.3 0.0 (20.3)
Total operating expenses ratio 27.4 27.9 (1.8) 26.8 28.0 28.3 27.3 (4.3) (5.3)
Loss ratio 77.1 69.6 10.8 62.0 92.2 65.2 73.9 (32.8) (4.9)
Combined operating ratio 104.5 97.5 7.2 88.8 120.2 93.5 101.2 (26.1) (5.0)
Insurance trading ratio 7.7 10.3 (25.2) 10.2 5.3 15.6 5.1 92.5 (34.6)

49

Announcement of results

for the year ended 30 June 2009

Gross written premium

Gross written premium
FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Gross written premium
by product
Australia
Motor
Commercial
Home
Compulsory third party
Workers' compensation
Other
2,206
1,385
1,382
739
210
276
2,086
1,285
1,256
674
233
244
5.8
7.8
10.0
9.6
(9.9)
13.1
1,127
683
690
392
136
158
1,079
702
692
347
74
118
1,056
653
624
340
143
135
1,030
632
632
334
90
109
4.4
(2.7)
(0.3)
13.0
83.8
33.9
6.7
4.6
10.6
15.3
(4.9)
17.0
6,198 5,778 7.3 3,186 3,012 2,951 2,827 5.8 8.0
New Zealand
Motor
Commercial
Home
Other
117
306
137
57
120
323
135
74
(2.5)
(5.3)
1.5
(23.0)
57
135
68
26
60
171
69
31
59
156
67
41
61
167
68
33
(5.0)
(21.1)
(1.4)
(16.1)
(3.4)
(13.5)
1.5
(36.6)
617 652 (5.4) 286 331 323 329 (13.6) (11.5)
Total
Motor
Commercial
Home
Compulsory third party
Workers' compensation
Other
2,323
1,691
1,519
739
210
333
2,206
1,608
1,391
674
233
318
5.3
5.2
9.2
9.6
(9.9)
4.7
1,184
818
758
392
136
184
1,139
873
761
347
74
149
1,115
809
691
340
143
176
1,091
799
700
334
90
142
4.0
(6.3)
(0.4)
13.0
83.8
23.5
6.2
1.1
9.7
15.3
(4.9)
4.5
6,815 6,430 6.0 3,472 3,343 3,274 3,156 3.9 6.0
FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Gross written premium by
geography
Queensland 1,614 1,551 4.1 767 847 783 768 (9.4) (2.0)
New South Wales 2,427 2,214 9.6 1,295 1,132 1,132 1,082 14.4 14.4
Victoria 1,408 1,234 14.1 740 668 618 616 10.8 19.7
Western Australia 341 416 (18.0) 160 181 227 189 (11.6) (29.5)
South Australia 195 179 8.9 102 93 92 87 9.7 10.9
Tasmania 101 108 (6.5) 50 51 53 55 (2.0) (5.7)
Other 112 76 47.4 72 40 46 30 80.0 56.5
Total Australia 6,198 5,778 7.3 3,186 3,012 2,951 2,827 5.8 8.0
New Zealand 617 652 (5.4) 286 331 323 329 (13.6) (11.5)
Total 6,815 6,430 6.0 3,472 3,343 3,274 3,156 3.9 6.0

50

Announcement of results for the year ended 30 June 2009

Gross written premium continued

Motor

Motor insurance premium increased by 5.3% to $2,323 million. Growth in the second half accelerated to 6.2% on the prior corresponding period, with the direct channels experiencing significantly higher growth than indirect channels.

This growth is attributed to increases in average written premiums and overall unit growth.

Net written unit growth was 2.5%, underpinned by stable customer renewal levels and solid new business growth.

Average written premium growth was in part offset by customer preferences opting for higher excess levels and the average vehicle sums being impacted by the recessionary economic climate and reduced new vehicle sales.

By brand GWP growth was highest in the key mass market brand AAMI (7%), and strongly supported by our niche brands Apia (5%) and Shannons (13%).

Commercial Insurance

The Commercial Insurance portfolio increased 5.2% to $1.7 billion for the year to June 2009.

Despite difficult economic conditions and a competitive market, Australian Commercial Insurance GWP grew by 7.8% for the full year. The strong sales result was due to strong growth in both broker and direct channels. Continuing high retention rates, and solid rate increases largely in the second half have been achieved in most products. The success in achieving greater penetration into the broker market (10% growth in GWP) is particularly pleasing since this has been an area of focus. We have made substantial investments in making it easier for brokers to do business with us, such as new front end technology, and in our servicing capability. We have refreshed the Vero brand and established it as our broker brand for all business apart from Workers’ Compensation. We are progessing well with the migration of business into the Vero brand, and have had negligible customer attrition to date.

Premium rates have increased in the majority of product lines, mostly in the second half of the year, to reflect the impact of lower interest rates on prospective insurance margins and higher large loss experience seen across the industry over the last 2 years.

We have successfully leveraged our new front end technology into the broker market and have consistently grown share in target occupations during the year.

The Packaged Business was particularly strong with market share steadily increasing. Commercial Motor saw strong retention across all brands and solid strike rates for new business.

Corporate business also performed well this year driven by excellent retention and new business growth despite slower economic conditions impacting new business opportunities in Construction and Engineering, Infrastructure business and Builders’ Warranty. Growth was stronger during the first half of the year consistent with this.

Home

Home insurance premium increased by 9.2% to $1,519 million. Growth in the second half accelerated to 9.7% on the prior corresponding period. The direct channels experienced significantly higher growth than indirect channels.

This strong growth is largely attributable to increases in average premiums at 7.7%, whilst also delivering 1.5% in net written unit growth. This result was consistent with Suncorp’s stated objective for the 2009 financial year of delivering strong underlying margin growth in the portfolio, and was achieved despite a movement in some brands to higher excesses and, consequently, lower premiums as customers seek to manage affordability issues.

Growth in new business units was positive, while customer renewals remained resilient at over 90% despite significant average premium increases.

By brand GWP growth was strong in all three of the key mass market brands of Suncorp (15%), AAMI (11%) and GIO (11%). All other brands delivered premium growth.

The hardening rate cycle supported pricing increases, especially in the Queensland market, and is expected to continue next year as insurers seek to deliver profitable returns in zones at high risk of natural hazard losses and offset increases in the cost of reinsurance programmes.

51

Announcement of results

for the year ended 30 June 2009

Gross written premium continued.

Compulsory Third Party (CTP)

The CTP portfolio increased 9.6% to $739 million for the year to 30 June 2009.

Following quarterly regulated price increases due to yield curve pressures, Queensland average premiums were 13.7% higher than prior years and New South Wales average premiums were 10.8% higher.

Suncorp continues to be the leading CTP insurance provider in Queensland. Over the year there was a slight reduction in the risks in-force and correspondingly a marginal decline in market share. This was primarily due to some aggressive competitor advertising and pricing campaigns early in the year that have now moderated. Additionally, new business continues to be impacted by the reduction in credit financing, decline in new vehicle sales, general economic slowdown and an increase in stamp duty.

In New South Wales, by utilising a two-brand strategy, primarily focused on attracting and retaining better risks, the Group is now the second largest CTP provider despite a slight reduction in risks in-force over the year.

Workers’ Compensation

Suncorp underwrites Workers’ Compensation in Western Australia, ACT and Tasmania under the GIO brand. Additionally, the Group successfully entered the Northern Territory market on 30 June 2008 with full year GWP of just over $3 million.

Renewals were strong with healthy rate increases in line with the recent increase in Western Australia Gazette rates. Average premiums were also impacted by the aggressive pricing strategies adopted by competitors.

Other premium income

Other premium income includes travel insurance and Deposit Power which increased by 4.7% or $15 million.

The major component of the travel portfolio is Cover-More travel insurance ($215 million), which will not be renewed in the next financial year as Suncorp have exited from its business partnership with Cover-More effective 1 July 2009.

Reinsurance

Outward reinsurance expense

Outward reinsurance expense for the year was $561 million, an increase of $120 million from 2008. The increase was due to the reduction in the Group’s property catastrophe retention from $200 million to $150 million, the purchase of a property aggregate catastrophe reinsurance cover, which protected the Group against losses from multiple events below $150 million, increased surplus and facultative reinsurance spend (on large corporate risks), and the cost of reinstatement and back-up covers post the Victorian bushfires. The combined cost of the reinstatement and back-up covers was around $30 million.

Workers’ Compensation GWP declined by 9.9% to $210 million for the year to June 2009 as a result of lower new business levels and softening payrolls. GIO has been the first insurer to push up rates in this class stemming from the decline in interest rates during the first half of the year, and has declined to compete on unprofitable accounts.

All underwritten states operated in a competitive soft market cycle throughout the year, however price hardening has recently become evident in all underwritten states, particularly Western Australia, our largest market.

52

Announcement of results for the year ended 30 June 2009

Reinsurance retentions for 2009/10

The Group has completed renewal of its main reinsurance programs at 1 July 2009. The strategy of the renewal was to:

  • obtain a similar level of earnings protection as afforded in the expiring program from both single loss occurrences, and accumulations of losses; and

  • purchase a single property catastrophe event limit equivalent to a 1 in 250 year exceedence probability determined on a multi-peril whole of portfolio basis.

A schematic of the property catastrophe programs is set out below:

==> picture [375 x 348] intentionally omitted <==

----- Start of picture text -----

6.05bn
Main Catastrophe Programme
First Limit Prepaid
Reinstatement
Layer One ($300m) 4th Loss on Layer one
2nd Reinstatement Contributes to
@ 100% of Premium Aggregate
200m
Aggregate Cover - $355m xs $250m
$190m xs $10m contributing to erosion of the aggregate
$10m Deductible
Per Event
10m
1 2 3 4
Loss Number
----- End of picture text -----

The program is very similar to the 2008/09 program. Key features are:

  • The main catastrophe program, represented by the green vertical towers, attaches at $200 million with a limit of $6.05 billion. The cover includes 1 prepaid reinstatement for the full limit, and a further (second) reinstatement for the first layer only. The second reinstatement cost is 100% of the premium for the layer. Although the maximum event retention is $200 million, the “average” or expected event retention is circa $145 million since Suncorp shares the deductible with its joint venture partners.

53

Announcement of results

for the year ended 30 June 2009

  • The aggregate program, represented by the blue shaded area, attaches once the aggregate deductible of $250 million has been exhausted. Losses in excess of $10 million per event are eligible to erode the aggregate deductible. The program provides $355 million of cover. This is greater than the $300 million in the 2008/09 program.

  • The main catastrophe and aggregate programs are designed to work in tandem to provide robust cover in poor event conditions. As the programs align to Suncorp’s financial year, they will respond to provide earnings protection in financial years of poor claims experience. There is also no ‘gap’ in the cover, that is, the full amount of losses above $10 million fully erode the aggregate deductible, and if they exceed $200 million, are covered by the main catastrophe treaty. As an example, if a loss above $200 million was to occur, $190 million of the aggregate deductible would be eroded, with only another $60 million left to erode before Suncorp’s maximum net exposure for all catastrophe events falls to $10 million per event.

The only material change in Suncorp’s reinsurance program from the expiring program is the non-renewal of the $50 million xs $150 million main property catastrophe layer. This was not available at economic prices due to loss activity. Despite this, the level of protection afforded by the 2009/10 program is similar to that of the 2008/09 program. Although Suncorp is now exposed by up to a further $50 million for the first catastrophe event, the aggregate program will kick in $50 million earlier than previously and thus provide much greater second loss protection. For example, the reinsurance recoveries in 2008/09 would have been the same under the 2009/10 program as they were under the expiring program.

From 1 July 2009, the following retentions (before tax) will apply to the core general insurance business.

MAXIMUM MAXIMUM
SINGLE RISK EVENT RISK
RETENTION RETENTION
1 JULY 09 1 JULY 09
$M $M
Property
10
200(1)
General liability
10
10
Global liability
10
10
Workers' Compensation
10
10
CTP
10
10
Motor
10
200(1)
Home owners' warranty
5
5
Professional Indemnity
10
10(2)
Travel & Personal Accident
5
5
Marine
10
10

(1) $200 million is the maximum retention. The “expected” retention is $145 million due to the sharing of the retention with joint ventures where they also incur losses arising from the same event. These classes are also protected by the property aggregate treaty. Once the $250 million aggregate is eroded, the maximum event retention is $10 million.

(2) Retention is $5 million for the majority of occupations and industries.

The property catastrophe treaty is the largest element of the Group’s reinsurance program, which covers home, motor and commercial property accounts against major catastrophes such as wind, storm, hail, bushfire and earthquake. The Group’s joint venture partners participate in the treaty, allowing economies of scale and a degree of leverage in buying power.

Reinsurance security has been maintained for the 2010 financial year program, with over 88% of long-tail business and 80% short-tail business protected by reinsurers rated ‘A+’ or better.

54

Announcement of results for the year ended 30 June 2009

Claims expense

Short-tail claims expense

Short-tail claims have increased 2.6% to $3.4 billion for the year ended 30 June 2009. The total cost of natural hazard events continued to be well in excess of the Group’s allowance for major events of $240 million per year. Major natural hazard events for the year were:

DATE EVENT $M
Jul 2008 New Zealand 15
Sept 2008 Ipswich 20
Oct 2008 Gold Coast/Byron 10
Nov 2008 South East Queensland 135(1)
Feb 2009 Victorian bushfres 150(1)
Feb 2009 North Queensland foods 15
April 2009 Coffs Harbour foods 30
May2009 East Coast storms 55
Total 430

(1) Net of catastrophe reinsurance recoveries.

As a result of the decision to purchase an aggregate reinsurance policy during the 2008/09 year, around $85 million was recovered, reducing the net cost of major natural hazard events to $345 million.

Outside of these major natural hazard events, more volatile weather across eastern Australia contributed to an increase in natural hazard claims of around $120 million above long run expectations.

Long-tail claims expense

During the year, long-tail claims expenses increased by 59.3% to $1.2 billion, primarily as a result of a reduction in discount rates increasing claims expense by $316 million.

The valuation of outstanding claims at 30 June 2009 resulted in a full year central estimate release of $389 million in respect of Australian long-tail business. The largest parts of this release come from the Group’s CTP portfolios ($244 million) and, in the first half, a reduction in expected wage inflation ($86 million).

The CTP release came from a decision to place greater weight on the experience of recent years, with these claims being somewhat lower than previously assumed. The reduction in wage inflation reflected the deterioration in the state of the economy and lower prospective wage inflation expectations.

The following issues impact the central estimate reserves:

  1. Current accident period strain occurs because the business adopts a more conservative claims reserving basis for purposes of preparing its financial statements than its premium pricing basis. In the full year to 30 June 2009, the current accident period strain was $80 million, on a net central estimate basis.

  2. Net risk margin strain is the additional risk margin provided on the current accident period referred to above, less the risk margin released from claims settled during the year as well as prior period releases and adjusted for the change in the yield curve. This was a net strain of just $2 million for the year, reflecting the Group’s unchanged approach to setting risk margins.

  3. Superimposed inflation is the allowance for claims costs inflating at a rate greater than the average weekly earnings index. There continues to be some evidence of superimposed inflation emerging in some classes of business. If superimposed inflation were not to occur, this would result in a release of approximately $140 million for the year.

Risk margins

The Group has not significantly changed its approach to setting risk margins since 30 June 2008, with these remaining at approximately 18% of outstanding claim reserves and giving an approximate level of confidence of 90%.

55

Announcement of results

for the year ended 30 June 2009

Outstanding claim provisions over time

This table shows the gross and net outstanding claim liabilities and their movement over time. The net outstanding claim liabilities are shown split between the net central estimate, the discount on net central estimate and the (90[th] percentile, discounted) risk margin components. The net outstanding claims liabilities are also shown by major class of insurance business.

JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Gross outstanding claims liabilities
7,369
7,729 7,094 7,272 (4.7) 3.9
Reinsurance and other recoveries
(1,310)
(1,278) (1,213) (1,077) 2.5 8.0
Net outstanding claims liabilities
6,059
6,451 5,881 6,195 (6.1) 3.0
Expected future claims payments and claims handling expenses
6,096
6,175 6,197 6,480 (1.3) (1.6)
Discount to present value
(965)
(726) (1,209) (1,476) 32.9 (20.2)
Risk margin
928
1,002 893 1,191 (7.4) 3.9
Net outstanding claims liabilities
6,059
6,451 5,881 6,195 (6.1) 3.0
Personal
Australia
CTP
2,971
3,189 2,936 3,028 (6.8) 1.2
Short-tail and other
705
780 723 841 (9.6) (2.5)
New Zealand
50
50 46 52 - 8.7
Commercial
Australia
Liability and Workers’ Compensation
1,708
1,790 1,610 1,670 (4.6) 6.1
Short-tail and other
504
513 448 452 (1.8) 12.5
New Zealand
121
129 118 152 (6.2) 2.5
Total
6,059
6,451 5,881 6,195 (6.1) 3.0

Outstanding claims provisions breakdown

This table shows the net outstanding claims reserves split between the net central estimate (discounted) and the risk margin (90[th] percentile, discounted), broken down by class of business. It also shows the change in net central estimate by class of business valuations.

business valuations.
ACTUAL NET CENTRAL RISK MARGIN CHANGE IN
ESTIMATE (90TH NET CENTRAL
(DISCOUNTED) PERCENTILE, ESTIMATE (1)
DISCOUNTED)
$M $M $M $M
Personal
Australia
CTP
2,971
Short-tail and other
705
New Zealand
50
Commercial
Australia
Liability and Workers’ Compensation
1,708
Short-tail and other
504
New Zealand
121
2,564
640
45
1,359
428
95
407
65
5
349
76
26
(244)
(3)
3
(145)
10
(3)
Total
6,059
5,131 928 (382)

(1) This column is equal to the closing central estimate for outstanding claims, (before the impact of change in interest rates) incurred before the opening balance sheet date, less the opening net central estimate for outstanding claims, plus payments and claims handling expenses, less investment income earned on net central estimate. A negative sign implies that there has been a release from outstanding reserves.

56

Announcement of results for the year ended 30 June 2009

Claims development table

This table demonstrates that the claims development trends have been favourable in all accident years compared with the initial reserving estimates. This favourable outcome is largely a result of the general absence of superimposed inflation and the ongoing benefits from tort-law reforms, together with the Group’s generally cautious reserving basis.

The first row shows the estimated undiscounted ultimate claims by accident year. Reading down the columns, each successive number shows the ultimate cost by accident year estimated one year later. For example, the current estimate of ultimate claims costs for the 2005 year ($847 million) is 28% lower than estimated at the end of the 2005 accident year ($1,173 million). The remainder of the table then reconciles the undiscounted long-tail reserves to the 30 June 2009 provisions booked. This requires allowance for discounting, reserves for short-tail classes, claims handling expenses, risk margin etc.

ACCIDENT YEAR ACCIDENT YEAR
PRIOR 2004 2005 2006 2007 2008 2009 TOTAL
$M $M $M $M $M $M $M $M
Consolidated
Estimate of ultimate claims cost
At end of accident year 1,045 1,173 1,210 1,245 1,291 1,295
One year later 1,059 1,064 1,119 1,179 1,152
Two years later 924 938 1,038 1,074
Three years later 833 898 962
Four years later 762 847
Five years later 722
Current estimate of cumulative claims cost 722 847 962 1,074 1,152 1,295
Cumulativepayments (551) (560) (467) (329) (174) (64)
Outstanding claims – undiscounted 945 171 287 495 745 978 1,231 4,852
Discount (316) (24) (38) (62) (98) (145) (211) (894)
Deferredpremium - - - - - - (10) (10)
Outstandingclaims – long-tail 629 147 249 433 647 833 1,010 3,948
Outstanding claims – short-tail and other portfolios 911
Claims handling expense 272
Risk margin 928
Total net outstanding claims liabilities 6,059
Reinsurance and other recoveries on outstandingclaims liabilities 1,310
Totalgross outstanding claims 7,369

Operating expenses

Total Operating Expenses increased by 0.6% to $1,642 million for the full year to 30 June 2009. As a result of premium growth, the Total Operating Expenses Ratio has reduced by 0.5% to 27.4% from 27.9%.

Acquisition costs have increased 6.5% over the full year to $1,079 million which includes a liability adequacy deficiency (LAT) adjustment of $19 million. The LAT deficiency was principally the result of the reduction in risk free rates in the first half, which decreased prospective investment income and hence profit margins in business already written. Excluding the LAT deficiency of $19 million in 2009 and the LAT efficiency benefit of $40 million in 2008, acquisition costs increased marginally by 0.7%. Commissions have increased marginally due to underlying growth in all portfolios except Workers’ Compensation and Travel which have been impacted by the global financial crisis. The acquisition expenses ratio has increased to 18.0% from 17.3%, however, excluding LAT impact it reduced to 17.7% from 18.0%.

Other underwriting expenses have decreased 9.2% to $563 million from $620 million. The reduction in expenses is a result of integration benefits and tight cost control, as well as reductions in full-time employees and bonus payments. These savings are partly offset in Vero New Zealand for costs incurred in developing and launching product distributed through ANZ National Bank. Other underwriting expense ratio has reduced by 1.2% to 9.4% from 10.6%.

57

Announcement of results

for the year ended 30 June 2009

Managed schemes

Net profit from the managed scheme business was $19 million, down from $47 million in the prior year. Excluding the impact of prior period fee income ($12 million in June 2009 and $26m in June 2008), underlying net profit has decreased to $7 million from $21 million. This is largely in New South Wales where fee income relating to the current period reduced by $7 million (13.8%). This is a result of a decrease in performance-based income partly caused by the economic slow down.

Joint venture and other income

The Group participates in insurance joint ventures with motoring clubs in Queensland, South Australia and Tasmania. The ‘joint venture and other income’ contribution for the year to 30 June 2009 was a contribution of $1 million, down from $17 million in the prior year. This reduction is predominately due to lower investment returns and major weather events impacting results unfavourably, the largest being the November 2008 storms in South East Queensland.

On 23 July 2008, the Group announced the sale of its 50% share of the RAC Insurance (RACI) business in Western Australia. RACI contributed $5 million to the joint venture for the full year to 30 June 2008 and $4 million for the full year to 30 June 2009.

Investment income on insurance funds

The Australian General Insurance Legal Entity restructure was completed in December 2008. The Australian GI Technical Reserve portfolios of SMIL, GIOG, AAMI and VIL are now managed against a uniform benchmark allocation of 60% credit, 5% inflation, 8% Government and 27% Semi-Government Bonds. The AAI portfolio is managed against an allocation of 62% Cash and 38% credit. The credit ratings of these investments are outlined on page 60.

The total investment income on technical reserves was $733 million. This result comprises:

  • Underlying yield income of $459 million;

  • The mismatch against discount rate movements on claims of $316 million;

  • An accounting mismatch of $83 million representing additional assets not matched against interest rate sensitive liabilities; and

  • An economic mismatch of negative $125 million caused by credit spreads and other duration and yield curve movements.

The portfolio has been positively impacted on a mark to market basis by the falling forward rate yield curve and reductions in the Reserve Bank official rate, reversing six years of monetary policy tightening, to reduce the official cash rate to a low of 3%. This positive impact has been offset somewhat by a decrease in yields.

Investment income on shareholder funds

Investment income on shareholder funds increased to $130 million following a loss of $232 million in the prior year.

Domestic and international equities were sold in the quarter to 30 September 2008 to reduce the capital charge and the impact of financial market volatility. This portfolio transitioned to a benchmark weight of 95% fixed interest and 5% direct property portfolios.

This year’s result has been impacted by $35 million from the write down in valuations for the investment properties.

Income derived from cash and fixed interest was significant compared to full year June 2008 largely due to the reduction in interest rates over the first half, partially offset by increases in the second half.

Performance returns achieved on domestic and international equities, and the domestic fixed interest portfolios, are outlined below. The shareholder funds are managed in separate portfolios. To assist in presenting the combined performance of the funds, a simple weighted average return has been calculated. The consolidated returns presented may not be the same had the shareholder funds been held in, and measured as, a single portfolio.

Shareholder fund performance

HALF YEAR ENDED HALF YEAR ENDED
JUN-09 DEC-08 JUN-08 DEC-07
BENCHMARK ACTUAL BENCHMARK ACTUAL BENCHMARK ACTUAL BENCHMARK ACTUAL
RETURN RETURN RETURN RETURN RETURN RETURN RETURN RETURN
% % % % % % % %
Performance returns
Shareholders’ Funds:
Fixed Interest – domestic 1.57 0.74 11.05 10.67 2.83 2.93 2.18 1.83
Equities – domestic - - (0.66) (0.29) (16.14) (18.89) 3.00 2.65
Equities – international (12.79) (7.60) 3.57 8.38 (18.50) (16.88) (3.69) (2.31)

58

for the year ended 30 June 2009

Announcement of results

HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Allocation of investments
– General Insurance
Allocation of investments held against:
Insurance funds
Cash and short-term deposits 556 351 1,002 1,038 58.4 (44.5)
Interest bearing securities 7,463 7,810 6,625 6,588 (4.4) 12.6
Australian equities - - 2 7 n/a (100.0)
Propertyand other 2 5 194 158 (60.0) (99.0)
8,021 8,166 7,823 7,791 (1.8) 2.5
Shareholders’ Funds
Cash and short-term deposits 209 304 583 248 (31.3) (64.2)
Interest bearing securities 2,291 2,383 1,069 1,200 (3.9) 114.3
Australian equities - - 1,019 1,143 n/a (100.0)
Overseas equities(1) 56 52 183 141 7.7 (69.4)
Propertyand other(2) 185 327 181 107 (43.4) 2.2
2,741 3,066 3,035 2,839 (10.6) (9.7)

(1) Refers to investments held by the New Zealand entities.

(2) Legacy property holdings were transferred from the Insurance Funds to the Shareholder funds during the year following a review of the Insurance Funds’ mandate.

HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
% % % % % %
Allocation of investments held against:
Insurance funds
Cash and short-term deposits
7
4 13 13 75.0 (46.2)
Interest bearing securities
93
96 85 85 (3.1) 9.4
Propertyand other
-
- 2 2 n/a (100.0)
100 100 100 100 - -
Shareholders’ Funds
Cash and short-term deposits
8
10 19 8 (20.0) (57.9)
Interest bearing securities
83
78 35 42 6.4 137.1
Australian equities
-
- 34 40 n/a (100.0)
Overseas equities
2
2 6 5 - (66.7)
Propertyand other
7
10 6 5 (30.0) 16.7
100 100 100 100 - -

The investment funds are managed by the Group’s investment managers. The totals above are different to the cash and investment balances in the General Insurance balance sheet on page 49, because of the different classification of items such as operating cash and accrued interest. Reconciling items such as timing differences and premium debtors arise between insurance provisions and associated investment assets. The balance of the Shareholders’ Funds shown above excludes non-investment market assets such as goodwill relating to the acquisition of GIO and the investments in joint ventures.

59

Announcement of results

for the year ended 30 June 2009

HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Allocation of investment income
– General Insurance
Investment income on insurance funds
Cash and short-term deposits 6 12 27 32 (50.0) (77.8)
Interest bearing securities (36) 746 210 126 (104.8) (117.1)
Propertyand other (1) 6 30 30 (116.7) (103.3)
Total (31) 764 267 188 (104.1) (111.6)
Investment income on Shareholder Funds
Cash and short-term deposits 1 4 7 7 (75.0) (85.7)
Interest bearing securities 5 136 20 10 (96.3) (75.0)
Australian equities - 10 (241) 20 (100.0) (100.0)
Overseas equities - 11 (25) (2) (100.0) (100.0)
Property (32) 4 (12) 2 large 166.7
Other revenue 2 3 8 7 (33.3) (75.0)
Other expenses - (14) (17) (16) (100.0) (100.0)
Total (24) 154 (260) 28 (115.6) (90.8)
Total investment income (55) 918 7 216 (106.0) (885.7)

Credit risk exposure – fixed interest investments

The General Insurance fixed interest portfolios are restricted to investment grade securities to ensure there is adequate capital protection of the assets under all market conditions.

SUNCORP HALF SUNCORP HALF YEAR ENDED PROMINA HALF PROMINA HALF YEAR ENDED
JUN-09 DEC-08 JUN-08 DEC-07 JUN-09 DEC-08 JUN-08 DEC-07
AVERAGE % % % % % % % %
AAA 54.3 62.0 52.3 48.7 48.9 65.0 54.1 64.3
AA 28.0 22.8 24.4 21.0 36.0 24.6 34.7 27.1
A 16.0 13.4 20.9 27.6 12.4 7.9 8.4 5.8
BBB 1.7 1.8 2.4 2.7 2.7 2.5 2.8 2.8
100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0

60

Announcement of results

for the year ended 30 June 2009

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Proft contribution
– Commercial Lines Australia
Gross writtenpremium
1,595
1,524 4.7 819 776 799 725 5.5 2.5
Net earned premium
1,280
Net claims incurred
(952)
Acquisition expenses
(283)
Other underwritingexpenses
(193)
1,257
(594)
(235)
(196)
1.8
60.3
20.4
(1.5)
645
(301)
(155)
(98)
635
(651)
(128)
(95)
630
(289)
(106)
(106)
627
(305)
(129)
(90)
1.6
(53.8)
21.1
3.2
2.4
4.2
46.2
(7.5)
Total operatingexpenses
(476)
(431) 10.4 (253) (223) (212) (219) 13.5 19.3
Underwriting result
(148)
Investment income – insurance funds
258
232
140
(163.8)
84.3
91
(47)
(239)
305
129
78
103
62
(138.1)
(115.4)
(29.5)
(160.3)
Insurance trading result
110
372 (70.4) 44 66 207 165 (33.3) (78.7)
% % % % % %
Ratios
Acquisition expenses ratio
22.1
Other underwritingexpenses ratio
15.1
18.7
15.6
18.2
(3.2)
24.0
15.2
20.2
15.0
16.8
16.8
20.6
14.4
18.8
1.3
42.9
(9.5)
Total operatingexpenses ratio
37.2
34.3 8.5 39.2 35.2 33.6 35.0 11.4 16.7
Loss ratio
74.4
Combined operating ratio
111.6
Insurance trading ratio
8.6
47.3
81.6
29.6
57.3
36.8
(70.9)
46.7
85.9
6.8
102.5
137.7
10.4
45.9
79.5
32.9
48.6
83.6
26.3
(54.4)
(37.6)
(34.6)
1.7
8.1
(79.3)

Market overview

The Australian commercial insurance market result continues to demonstrate signs of market hardening with premium increases of 5% to 10% depending upon the class. These increases are likely to continue as a result of increased frequency of large losses, lower investment yields and higher reinsurance costs.

Workers’ Compensation underwritten markets are hardening as evidenced by the Scheme Actuary increasing the gazette rate by 10% rate increases in Western Australia. Average premium increases have been a more moderate 3%. GIO will continue with the current strategy of careful risk selection to ensure Workers’ Compensation business is of optimum quality. Economic conditions continue to provide uncertainty around profitability levels, especially with respect to short-term investment earnings, however there are some initial signs of recovery.

Insurance Trading Result (ITR)

Commercial lines reported an ITR of $110 million for the full year, equal to an ITR ratio of 8.6%. This result was achieved despite the economic conditions with a focus on key industries and geographical regions and a disciplined approach to underwriting. Key factors impacting on the reduction in the ITR from 29.6% to 8.6% were:

  • A slight increase in full year net central estimate releases on long-tail outstanding claims. The current year releases were largely attributable to public liability and workers’ compensation where actual claims payments experience continues to perform favourably to valuation assumptions.

  • The Builders’ Warranty book performed poorly during the year, incurring an ITR loss of $36 million. A large component of this loss relates to the pre Scheme Reform (ie 2002) years.

  • Continuation of higher frequency of large losses in commercial property and commercial motor.

  • A negative impact arising from the movement in credit spreads and reduction in interest rates during the year.

  • A negative liability adequacy test adjustment of $19 million. This largely reflects higher expected future claims experience stemming from slower economic activity.

  • The prior year results included one-off valuation releases from changes to risk margin diversification assumptions ($36 million) and level of sufficiency to 90% ($115 million).

The second half result was particularly impacted by lower yields following the sharp reduction in interest rates and an ITR loss of $18 million in Builders’ Warranty.

61

Announcement of results

for the year ended 30 June 2009

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Proft contribution
– Personal Lines Australia
Gross writtenpremium 4,602 4,254 8.2 2,367 2,235 2,152 2,102 5.9 10.0
Net earned premium 4,164 4,010 3.8 2,093 2,071 1,994 2,016 1.1 5.0
Net claims incurred (3,321) (3,129) 6.1 (1,408) (1,913) (1,453) (1,676) (26.4) (3.1)
Acquisition expenses (670) (649) 3.2 (301) (369) (310) (339) (18.4) (2.9)
Other underwritingexpenses (315) (369) (14.6) (161) (154) (210) (159) 4.5 (23.3)
Total operatingexpenses (985) (1,018) (3.2) (462) (523) (520) (498) (11.7) (11.2)
Underwriting result (142) (137) 3.6 223 (365) 21 (158) (161.1) 961.9
Investment income – insurance funds 456 298 53.0 14 442 182 116 (96.8) (92.3)
Insurance trading result 314 161 95.0 237 77 203 (42) 207.8 16.7
% % % % % %
Ratios
Acquisition expenses ratio 16.1 16.2 (0.6) 14.4 17.8 15.5 16.8 (19.1) (7.1)
Other underwritingexpenses ratio 7.6 9.2 (17.4) 7.7 7.4 10.5 7.9 4.1 (26.7)
Total operatingexpenses ratio 23.7 25.4 (6.7) 22.1 25.2 26.0 24.7 (12.3) (15.0)
Loss ratio 79.8 78.0 2.3 67.3 92.4 72.9 83.1 (27.2) (7.7)
Combined operating ratio 103.5 103.4 0.1 89.4 117.6 98.9 107.8 (24.0) (9.6)
Insurance trading ratio 7.5 4.0 87.5 11.3 3.7 10.2 (2.1) 205.4 10.8

Market overview

Australian Personal Lines experienced a challenging year with continuing volatile weather events and the tragic Victorian bushfires. Significant volatility in global financial markets also adversely impacted investment returns. Despite this, the underlying attractiveness of this market has been demonstrated by the recent emergence of new entrants.

Suncorp’s response was to position the personal lines portfolio for future profitable growth by taking advantage of the hardening rate cycle by lifting average premiums and delivery on integration and other cost control initiatives.

In Queensland CTP, Suncorp is currently at the Regulator’s ceiling price. The Regulator has raised the ceiling and floor premium bands for October 2009 for vehicle class 1 sedan and station wagon by $7. In New South Wales CTP, industry prices increased during the year due to falling interest pressures. In July 2009 the headline rate was increased by approximately 6.5% or $25.

Insurance Trading Result (ITR)

The combination of natural hazards and the reduced investment income have led to a disappointing insurance trading result of $314 million. This represents an ITR of 7.5%, impacted by the following factors:

  • Higher average premium rates in the home and motor portfolios, whilst maintaining stable customer renewal levels and delivering positive unit growth. Home and motor continued to hold leading (>30%) national market share positions.

  • Major natural hazard event costs (costing greater than $5 million each), net of reinsurance, were around $125 million greater than long run expectations.

  • An additional reinsurance reinstatement premium was required to be paid following the Victoria bushfire and Brisbane storm events resulting in an impact of $25 million.

  • Attritional natural hazard costs (costing less than $5 million each) exceeded long run expected costs by approximately $100 million for the year.

  • The Cover-More travel insurance portfolio continued its poor performance in the second half of the year, delivering a full year loss of approximately $35 million. This portfolio was placed into run-off from 1 July 2009.

  • The CTP portfolio provided a full year central estimate release of $244 million. This results from favourable claims experience and the adjustment to wage inflation and is significantly greater than the $114 million in the prior year.

  • Total operating expenses have reduced by around $33 million, or 1.7% as an expense ratio, as a result of a disciplined focus on cost control and the benefits of integration synergies.

62

for the year ended 30 June 2009

Announcement of results

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Proft contribution
– New Zealand
Gross writtenpremium
617
652 (5.4) 286 331 323 329 (13.6) (11.5)
Net earned premium
538
Net claims incurred
(337)
Acquisition expenses
(127)
Other underwritingexpenses
(55)
599
(358)
(129)
(55)
(10.2)
(5.9)
(1.6)
0.0
255
(146)
(66)
(22)
283
(191)
(61)
(33)
297
(162)
(66)
(30)
302
(196)
(63)
(25)
(9.9)
(23.6)
8.2
(33.3)
(14.1)
(9.9)
0.0
(26.7)
Total operatingexpenses
(182)
(184) (1.1) (88) (94) (96) (88) (6.4) (8.3)
Underwriting result
19
Investment income – insurance funds
19
57
17
(66.7)
11.8
21
2
(2)
17
39
7
18
10
(1,150.0)
(88.2)
(46.2)
(71.4)
Insurance trading result
38
74 (48.6) 23 15 46 28 53.3 (50.0)
% % % % % %
Ratios
Acquisition expenses ratio
23.6
Other underwriting expenses ratio
10.2
21.5
9.2
9.8
10.9
25.9
8.6
21.6
11.7
22.2
10.1
20.9
8.3
19.9
(26.5)
16.7
(14.9)
Total operatingexpenses ratio
33.8
30.7 10.1 34.5 33.3 32.3 29.2 3.6 6.8
Loss ratio
62.6
Combined operating ratio
96.4
Insurance trading ratio
7.1
59.8
90.5
12.4
4.7
6.5
(42.7)
57.3
91.8
9.0
67.5
100.8
5.3
54.5
86.8
15.5
64.9
94.1
9.3
(15.1)
(8.9)
69.8
5.1
5.8
(41.9)
FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
NZ$M NZ$M % NZ$M NZ$M NZ$M NZ$M % %
NEW ZEALAND RESULTS EXPRESSED IN NZ$
Gross writtenpremium 773 760 1.7 378 395 380 380 (4.3) (0.5)
Net earned premium 675 696 (3.0) 334 341 348 348 (2.1) (4.0)
Net claims incurred (420) (420) 0.0 (194) (226) (194) (226) (14.2) 0.0
Acquisition expenses (160) (151) 6.0 (87) (73) (78) (73) 19.2 11.5
Other underwritingexpenses (68) (65) 4.6 (30) (38) (35) (30) (21.1) (14.3)
Total operatingexpenses (228) (216) 5.6 (117) (111) (113) (103) 5.4 3.5
Underwriting result 27 60 (55.0) 23 4 41 19 475.0 (43.9)
Investment income – insurance funds 25 24 4.2 4 21 12 12 (81.0) (66.7)
Insurance trading result 52 84 (38.1) 27 25 53 31 8.0 (49.1)
% % % % % %
Ratios
Acquisition expenses ratio 23.7 21.7 9.2 26.0 21.4 22.4 21.0 21.5 16.1
Other underwriting expenses ratio 10.1 9.3 8.6 9.0 11.1 10.1 8.6 (18.9) (10.9)
Total operatingexpenses ratio 33.8 31.0 9.0 35.0 32.5 32.5 29.6 7.7 7.7
Loss ratio 62.2 60.3 3.2 58.1 66.3 55.7 64.9 (12.4) 4.3
Combined operating ratio 96.0 91.3 5.1 93.1 98.8 88.2 94.5 (5.8) 5.6
Insurance trading ratio 7.7 12.1 (36.4) 8.1 7.3 15.2 8.9 11.0 (46.7)

63

Announcement of results

for the year ended 30 June 2009

Market overview

The New Zealand operations produced a strong result for the full year to June 2009 despite a very competitive New Zealand market and the impact of the recession on the economy along with large weather events early in the year. In A$ terms, GWP reduced by 5.4%, however this is entirely due to the impact of the falling NZ$, as in New Zealand dollar terms, GWP grew 1.7% reflecting continuing rate increases in both Commercial and Personal lines businesses. Offsetting overall growth were reductions in some classes including Warranty, Travel and Construction and Engineering which have all been impacted by the recession in New Zealand.

A new distribution arrangement with the ANZ National Bank commenced in March 2009 contributing NZ$5 million to GWP. This is expected to increase to NZ$35 million in 2009/10.

Insurance Trading Result (ITR)

New Zealand reported an Insurance Trading Result of NZ$52 million for the full year to June 2009, equal to an ITR ratio of 7.7%. The main components impacting the ITR were:

  • Net Earned Premiums declined 3% primarily due to increased reinsurance costs.

  • The overall loss ratio has increased 1.9% due to reduced Net Earned Premiums and the July storm events. This was partially offset by reserve releases.

  • Overall total expense ratio is 33.8%, up 2.8%. This ratio was impacted by reduced Net Earned Premiums and set up costs for ANZ National Bank business partially offset by expense savings.

  • Investment income from insurance funds was $25 million for the full year to June 2009 which is marginally higher than the prior year.

64

Announcement of results

for the year ended 30 June 2009

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Proft contribution
by class of business
– short-tail and long-tail
(includes New Zealand)
Short-tail
Gross writtenpremium 5,352 5,017 6.7 2,699 2,653 2,537 2,480 1.7 6.4
Net earned premium 4,641 4,494 3.3 2,318 2,323 2,247 2,247 (0.2) 3.2
Net claims incurred (3,420) (3,334) 2.6 (1,718) (1,702) (1,602) (1,732) 0.9 7.2
Acquisition expenses (853) (835) 2.2 (425) (428) (420) (415) (0.7) 1.2
Other underwritingexpenses (458) (465) (1.5) (222) (236) (258) (207) (5.9) (14.0)
Total operatingexpenses (1,311) (1,300) 0.8 (647) (664) (678) (622) (2.6) (4.6)
Underwriting result (90) (140) (35.7) (47) (43) (33) (107) 9.3 42.4
Investment income – insurance funds 122 139 (12.2) 32 90 81 58 (64.4) (60.5)
Insurance trading result 32 (1) large (15) 47 48 (49) (131.9) (131.3)
% % % % % %
Ratios
Acquisition expenses ratio 18.4 18.6 (1.1) 18.3 18.4 18.7 18.5 (0.5) (2.1)
Other underwritingexpenses ratio 9.9 10.3 (3.9) 9.6 10.2 11.5 9.2 (5.9) (16.5)
Total operatingexpenses ratio 28.3 28.9 (2.1) 27.9 28.6 30.2 27.7 (2.4) (7.6)
Loss ratio 73.7 74.2 (0.7) 74.1 73.3 71.3 77.1 1.1 3.9
Combined operating ratio 102.0 103.1 (1.1) 102.0 101.9 101.5 104.8 0.1 0.5
Insurance trading ratio 0.7 0.0 n/a (0.6) 2.0 2.1 (2.2) (130.0) (128.6)
FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Long-tail
Gross writtenpremium 1,463 1,413 3.5 773 690 737 676 12.0 4.9
Net earned premium
Net claims incurred
Acquisition expenses
Other underwritingexpenses
1,340
(1,190)
(226)
(105)
1,372
(747)
(178)
(155)
(2.3)
59.3
27.0
(32.3)
675
(137)
(97)
(59)
665
(1,053)
(129)
(46)
674
(302)
(62)
(88)
698
(445)
(116)
(67)
1.5
(87.0)
(24.8)
28.3
0.1
(54.6)
56.5
(33.0)
Total operatingexpenses (331) (333) (0.6) (156) (175) (150) (183) (10.9) 4.0
Underwriting result
Investment income – insurance funds
(181)
611
292
316
(162.0)
93.4
382
(63)
(563)
674
222
186
70
130
(167.9)
(109.3)
72.1
(133.9)
Insurance trading result 430 608 (29.3) 319 111 408 200 187.4 (21.8)
% % % % % %
Ratios
Acquisition expenses ratio
Other underwritingexpenses ratio
16.9
7.8
13.0
11.3
30.0
(31.0)
14.4
8.7
19.4
6.9
9.2
13.1
16.6
9.6
(25.8)
26.1
56.5
(33.6)
Total operatingexpenses ratio 24.7 24.3 1.6 23.1 26.3 22.3 26.2 (12.2) 3.6
Loss ratio
Combined operating ratio
Insurance trading ratio
88.8
113.5
32.1
54.4
78.7
44.3
63.2
44.2
(27.5)
20.3
43.4
47.3
158.3
184.6
16.7
44.8
67.1
60.5
63.8
90.0
28.7
(87.2)
(76.5)
183.2
(54.7)
(35.3)
(21.8)

65

Announcement of results

for the year ended 30 June 2009

This page is left blank intentionally

66

Announcement of results for the year ended 30 June 2009

Segment information – Life

Profit overview and strategy

Suncorp Life aspires to be a tier one life insurer in Australia and New Zealand.

Suncorp Life is a trans-Tasman life risk, superannuation and investment and asset management business. Products are distributed through intermediated adviser channels, both aligned and external, and through the Suncorp customer base.

The past twelve months have been a period of operational stabilisation. The business model has been simplified in order to respond to the environment and rebase the business.

Suncorp Life is focused on:

  • growing distribution capability and reach;

  • the retention of existing customers; and

  • continuing its program of simplification and cost control.

Total underlying profit after tax was $122 million, down 16.4% on the prior corresponding period. Net profit after tax and minority interests was $115 million, up 3.6%.

The Life Risk result was up 13% year on year to $87 million, driven by strategies implemented to take advantage of the current favourable environment for Life Risk business.

Planned profit margin release was up by 6%, due to growth in in-force premiums. Other experience of $11 million, primarily consists of Group Life business which is valued on an accumulation basis, hence there are no planned margins.

Asteron was named the AFA/Plan for Life 2008 Life Risk Company of the Year in Australia, while in New Zealand it has been recognised for products and services. The Lifeguard product suite has received 22 industry awards since launch in April 2007 – with 16 of those awarded in 2008 and 2009.

Funds Management (comprising Superannuation & Investments and Asset Management) was down 49.3% to $35 million for the year as weaker investment markets reduced the value of assets on which fee income is earned.

Profits reduced due to a change in the mix in Funds under Management from equities to fixed interest and Funds under Administration dropping 17.9% for the year, in line with the market.

The key asset management brand Tyndall consistently receives industry recognition for its fixed interest and Australian equities capabilities.

Market Adjustments had a $7 million negative impact on the Life result. The impact of investment markets on shareholder assets and assets backing annuities was largely offset by discount rate changes on the value of life risk policy liabilities. In the six months to December 2008 a dramatic decrease in risk free rates led to a gain of $126 million. In the second half to 30 June 2009 that effect was significantly reversed, resulting in a net $39 million profit for the full year.

Operating expenses were down by 8.6% to $338 million from $370 million. During 2009, Life implemented a series of measures to reduce discretionary expenditure. Within the life risk business, efficiencies were achieved through the automation of business application processes and a focus on trans-Tasman economies of scale and scope. In funds management, along with other integration benefits, the launch of the WealthSmart superannuation platform sees the start of consolidation of existing products, systems and operations, reducing costs as a result.

67

Announcement of results

for the year ended 30 June 2009

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Proft contribution – Life
Excluding Life Insurance policy
owners’ interests
Life Risk
Planned proft margin release
71
Mortality experience
4
Morbidity experience
(1)
Other experience
11
Loss capitalisation
2
67
7
(1)
3
1
6.0
(42.9)
-
266.7
100.0
36
-
2
6
-
35
4
(3)
5
2
34
5
2
-
(2)
33
2
(3)
3
3
2.9
(100.0)
(166.7)
20.0
(100.0)
5.9
(100.0)
-
n/a
(100.0)
Life Risk
87
Funds management
Retail investment
39
Distribution
(12)
Asset management
8
77
66
(10)
13
13.0
(40.9)
20.0
(38.5)
44
14
(7)
3
43
25
(5)
5
39
27
(10)
5
38
39
-
8
2.3
(44.0)
(40.0)
(40.0)
12.8
(48.1)
(30.0)
(40.0)
Funds Management
35
69 (49.3) 10 25 22 47 (60.0) (54.5)
Total Life underlying proft
after tax
122
146 (16.4) 54 68 61 85 (20.6) (11.5)
Market adjustments
Annuities market adjustments(1)
(16)
Life Risk policy liability discount
rate changes(2)
39
Net investment income on
shareholder assets(3)
(30)
(11)
(11)
(13)
45.5
large
130.8
18
(87)
(5)
(34)
126
(25)
(11)
(5)
(37)
-
(6)
24
(152.9)
(169.0)
(80.0)
(263.6)
large
(86.5)
Market adjustments
(7)
(35) (80.0) (74) 67 (53) 18 (210.4) 39.6
Net proft after tax and minority
interests
115
111 3.6 (20) 135 8 103 (114.8) (350.0)

(1) Over the 2008/09 year a decrease in risk free rates, used to discount future policy liabilities, increased the value of these liabilities. At the same time the value of assets invested to back policy liabilities, declined with investment markets. The combined effect was to produce a loss for the 2008/09 year.

(2) Risk free rates are used to discount Life Risk policy liabilities. Due to deferred acquisition costs there are net negative policy liabilities (an asset). Discount rates decreased dramatically during the first half of 2008/09 resulting in an increase in the value of this asset, producing a gain through the P&L. This effect was reversed during the second half.

(3) Adverse investment market performance led to a loss on investment income on shareholder assets over 2008/09.

68

for the year ended 30 June 2009

Announcement of results

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED
RECONCILIATION OF REPORTED PROFIT JUN-09 JUN-09 JUN-09
BEFORE TAX TO NET PROFIT AFTER TAX JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
AND MINORITY INTERESTS $M $M % $M $M $M $M % %
Reported proft contribution from Life
before tax 98 30 226.7 (17) 115 (95) 125 (114.8) (82.1)
Policyholder and shareholder income
tax expense(1) 19 83 (77.1) (2) 21 104 (21) (109.5) (101.9)
Net proft after tax and before
minority interests 117 113 3.5 (19) 136 9 104 (114.0) (311.1)
Minorityinterests (2) (2) - (1) (1) (1) (1) - -
Net proft after tax and minority
interests 115 111 3.6 (20) 135 8 103 (114.8) (350.0)

(1) Income tax expense includes tax payable on behalf of Life insurance policyholders, mostly related to superannuation contributions and surcharge taxes. The effective income tax rate does not resemble the corporate tax rate.

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Shareholder investment
income
Shareholder investment income on
invested assets (36) (15) 140.0 (8) (28) (39) 24 (71.4) (79.5)
Less Product expected included in
underlying proft 6 2 200.0 3 3 2 - - 50.0
Net investment income on
shareholder assets (30) (13) 130.8 (5) (25) (37) 24 (80.0) (86.5)
FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Operating expenses
Total operating expenses (1) 338 370 (8.6) 166 172 189 181 (3.5) (12.2)

(1) Excludes integration implementation costs and includes allocated costs

69

Announcement of results

for the year ended 30 June 2009

HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Balance Sheet – Life
Policyholder assets
Invested assets 3,336 3,247 3,897 4,627 2.7 (14.4)
Assets backing annuity policies 143 164 134 146 (12.8) 6.7
Assets backing participating policies 2,491 2,750 3,081 3,339 (9.4) (19.1)
Deferred tax assets 54 75 - - (28.0) n/a
Other 39 70 55 74 (44.3) (29.1)
Liabilities 6,063 6,306 7,167 8,186 (3.9) (15.4)
Payables 8 6 4 1 33.3 100.0
Deferred tax liabilities - - 11 109 n/a (100.0)
Policy liabilities 5,658 5,958 6,837 7,754 (5.0) (17.2)
Unvestedpolicyholder benefts(1) 397 342 315 322 16.1 26.0
6,063 6,306 7,167 8,186 (3.9) (15.4)
Policyholder net assets - - - -
Shareholder assets
Invested assets 1,153 1,084 1,094 1,132 6.4 5.4
Deferred tax assets 23 48 30 - (52.1) (23.3)
Reinsurance ceded 310 337 252 253 (8.0) 23.0
Other 304 282 358 309 7.8 (15.1)
Liabilities 1,790 1,751 1,734 1,694 2.2 3.2
Payables 260 284 314 226 (8.5) (17.2)
Outstanding claims 139 130 128 134 6.9 8.6
Deferred tax liabilities - - - 23 n/a n/a
Policyliabilities (111) (176) (45) (37) (36.9) 146.7
288 238 397 346 21.0 (27.5)
Shareholder net assets 1,502 1,513 1,337 1,348 (0.7) 12.3
Total Assets
Assets
Invested assets 4,489 4,331 4,991 5,759 3.6 (10.1)
Assets backing annuity policies 143 164 134 146 (12.8) 6.7
Assets backing participating policies 2,491 2,750 3,081 3,339 (9.4) (19.1)
Deferred tax assets 77 123 19 - (37.4) 305.3
Reinsurance ceded 310 337 252 253 (8.0) 23.0
Other 343 352 413 383 (2.6) (16.9)
Liabilities 7,853 8,057 8,890 9,880 (2.5) (11.7)
Payables 268 289 318 227 (7.3) (15.7)
Outstanding claims 139 130 128 134 6.9 8.6
Deferred tax liabilities - - - 132 n/a n/a
Policy liabilities 5,547 5,783 6,792 7,717 (4.1) (18.3)
Unvestedpolicyholder benefts(1) 397 342 315 322 16.1 26.0
6,351 6,544 7,553 8,532 (2.9) (15.9)
Total net assets 1,502 1,513 1,337 1,348 (0.7) 12.3

(1) consists of participating business policyholder retained profits

70

Announcement of results

for the year ended 30 June 2009

HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Invested shareholder assets(1)
Cash 246 205 186 194 20.0 32.3
Fixed interest securities 693 546 523 440 26.9 32.5
Equities 199 290 328 406 (31.4) (39.3)
Property 11 39 56 74 (71.8) (80.4)
Other 4 4 1 18 - 300.0
Total invested shareholder assets 1,153 1,084 1,094 1,132 6.4 5.4

(1) Excludes assets backing annuity and participating business

Life’s invested shareholder assets are mixed across asset classes as shown. In response to market volatility Life took a defensive position in its investment holdings. Earnings to 30 June 2009 (page 69) were negative $30 million.

Life Risk – market environment

The challenging economic conditions continue in Australia, and New Zealand is in recession, however, the life risk markets in both countries remain attractive due to factors including Australian life industry growth projections and a growing recognition of under-insurance in Australia.

Within this environment, Suncorp Life is focused on growing its position to become a tier one life insurer in Australia and New Zealand.

Over the past twelve months, Life’s focus on distribution, retention and cost control has resulted in boosting the resources and capability of its sales force and the release of an electronic underwriting application, ‘Lifeguard EQ’, to advisers.

In an environment of ongoing financial stress, the industry as a whole remains sensitive to claims experience and lapse rates. Life has been proactive in managing claims with discipline and in the protection of its in-force portfolio in order to ensure that lapse rates remain below the industry average. Steps taken include active adviser engagement and specific customer retention activity.

retention activity.
HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Life Risk annual premium(1)
Life Risk In-force Premium
Term and TPD 272 263 246 243 3.4 10.6
Trauma 106 101 93 90 5.0 14.0
Disability income 177 175 172 173 1.1 2.9
Other 24 24 24 25 - -
Total individual 579 563 535 531 2.8 8.2
Group 154 150 148 144 2.7 4.1
Total 733 713 683 675 2.8 7.3

(1) Annual premiums reflect the balance at the end of the period, ie 30 June 2009

In-force premium rose 7.3% to $733 million over the year to 30 June 2009. All categories improved, with Term and Trauma in-force premiums increasing by 10.6% and 14% respectively.

71

Announcement of results

for the year ended 30 June 2009

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Life Risk
new business
Term and TPD
29
Trauma
15
Disability income
15
Other
14
25
12
13
16
16.0
25.0
15.4
(12.5)
13
8
8
6
16
7
7
8
12
6
6
8
13
6
7
8
(18.8)
14.3
14.3
(25.0)
8.3
33.3
33.3
(25.0)
Total individual
73
Group
8
66
44
10.6
(81.8)
35
4
38
4
32
23
34
21
(7.9)
-
9.4
(82.6)
Total
81
110 (26.4) 39 42 55 55 (7.1) (29.1)

New business growth was up 10.6%, excluding Group which was distorted by a one-off premium rate increase for a major client last financial year.

72

Announcement of results for the year ended 30 June 2009

Funds Management – market environment

Funds Management combines the results of Superannuation & Investments and Asset Management. Market volatility in the twelve months to June 2009 resulted in reduced asset-based fee revenue because of the impact the investment market has on asset values and funds flows. The mandatory savings environment in Australia, however, ensures these markets remain attractive.

In response to reduced asset fees the business undertook significant expense management activities that partially mitigated the fee reductions and systematically addressed costs through the simplification of systems, products and operations in WealthSmart. This commences a process that will see costs driven out of the business over time.

In Australia, the economic climate has resulted in greater Federal Government attention on the more than $1 trillion superannuation industry, resulting in a Government review[(1)] into the sector. Life expects this review to have significant longer term effects on financial services providers and the industry as a whole. The launch of Life’s simplified superannuation platform WealthSmart is an example of the proactive steps taken to address specific issues around the complexity of superannuation for customers. WealthSmart reduced investment options, provides easy online access and is supported by simplified information for customers, reducing the complexity of communications.

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Retail investment
new business
Superannuation
197
Pensions
163
Investment
30
388
466
100
(49.2)
(65.0)
(70.0)
66
51
12
131
112
18
130
127
36
258
339
64
(49.6)
(54.5)
(33.3)
(49.2)
(59.8)
(66.7)
Total retail investment
390
954 (59.1) 129 261 293 661 (50.6) (56.0)

Total retail investment sales were 59.1% lower at $390 million. All categories saw sales decrease. Generally negative sentiment due to volatility in the investment markets has been compounded by the attractiveness of bank deposits following the government bank deposit guarantee.

(1) Cooper Review into the governance, efficiency, structure and operation of Australia’s superannuation industry (report due 30 June 2010)

73

Announcement of results

for the year ended 30 June 2009

HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Funds management position
Retail investment funds position
Funds under administration
Opening balance at start of period 12,445 14,430 16,631 16,492 (13.8) (25.2)
Net infows/(outfows) (533) (340) (31) (126) 56.8 large
Investment income and other (61) (1,645) (2,170) 265 (96.3) (97.2)
Balance at end ofperiod 11,851 12,445 14,430 16,631 (4.8) (17.9)
Funds under supervision
Opening balance at start of period 29,786 27,502 31,796 31,793 8.3 (6.3)
Investment income and other 18,088 2,284 (4,294) 3 large large
Balance at end ofperiod 47,874 29,786 27,502 31,796 60.7 74.1
Funds under management
Opening balance at start of period 23,408 24,183 27,111 27,026 (3.2) (13.7)
Net infows/(outfows) (559) (141) (1,178) (516) 296.5 (52.5)
Investment income and other 536 (634) (1,750) 601 (184.5) (130.6)
Balance at end ofperiod 23,385 23,408 24,183 27,111 (0.1) (3.3)

Since December 2008, funds under administration (FUA) have fallen 4.8% to $11.9 billion or 17.9% year on year. FUA predominantly comprises the Australian Superannuation and Investments (S&I) business and New Zealand Guardian Trust. Funds under Supervision (FUS) have grown by 60.7% to $47.9 billion since December 2008. This reflects New Zealand Guardian Trust becoming trustee for a number of new bank securitisation structures.

HALF YEAR ENDED HALF YEAR ENDED JUN-09 JUN-09
JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M $M $M % %
Funds under management by source
General Insurance 10,519 10,839 10,125 10,376 (3.0) 3.9
Life companies 6,463 6,675 7,584 8,872 (3.2) (14.8)
External 6,403 5,894 6,474 7,863 8.6 (1.1)
Total funds under management 23,385 23,408 24,183 27,111 (0.1) (3.3)

Funds under management (FUM) have remained stable at $23.4 billion since December 2008. New mandates and net inflows have seen external FUM increase 8.6% to $6.4 billion.

74

Announcement of results for the year ended 30 June 2009

Appendix 1 – Consolidated income statement for the year ended 30 June 2009

This consolidated income statement presents revenue and expense categories that are reported for statutory purposes.

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Revenue
Banking interest revenue 4,676 4,696 (0.4) 2,003 2,673 2,578 2,118 (25.1) (22.3)
Bankinginterest expense (3,506) (3,666) (4.4) (1,456) (2,050) (2,032) (1,634) (29.0) (28.3)
Banking fee and commission revenue 1,170
266
1,030
239
13.6
11.3
547
134
623
132
546
118
484
121
(12.2)
1.5
0.2
13.6
Banking fee and commission expense (98) (90) 8.9 (45) (53) (46) (44) (15.1) (2.2)
General insurance premium revenue(1) 6,548 6,316 3.7 3,292 3,256 3,175 3,141 1.1 3.7
Life insurance premium revenue 719 698 3.0 356 363 341 357 (1.9) 4.4
Reinsurance and other recoveries
revenue 1,187 1,162 2.2 633 554 654 508 14.3 (3.2)
General insurance investment revenue 826 304 171.7 (62) 888 56 248 (107.0) (210.7)
Life insurance investment (loss)/
revenue (698) (843) (17.2) 2 (700) (961) 118 (100.3) (100.2)
Other revenue(2) 665 595 11.8 355 310 291 304 14.5 22.0
10,585 9,411 12.5 5,212 5,373 4,174 5,237 (3.0) 24.8
Expenses
Operating expenses(1) (3,386) (3,346) 1.2 (1,677) (1,709) (1,719) (1,627) (1.9) (2.4)
General insurance claims expense (5,638) (5,100) 10.5 (2,411) (3,227) (2,486) (2,614) (25.3) (3.0)
Life insurance claims expense (437) (411) 6.3 (214) (223) (199) (212) (4.0) 7.5
Outwards reinsurance premium
expense
(749) (619) 20.8 (400) (349) (330) (289) 14.6 21.2
Decrease/(increase) in net policy
liabilities
867 856 1.3 (59) 926 733 123 (106.4) (108.0)
Decrease/(increase) in unvested policy
owner benefts
(83) (74) 12.2 (56) (27) 6 (80) 107.4 large
Outside benefcial interests 74 173 (57.2) 144 (70) 151 22 (305.7) (4.6)
Non-bankinginterest expense (113) (164) (31.1) (59) (54) (101) (63) 9.3 (41.6)
Share of profts/(losses) of associates and (9,465) (8,685) 9.0 (4,732) (4,733) (3,945) (4,740) - 19.9
joint ventures (3) 11 (127.3) 7 (10) (1) 12 (170.0) large
Proft before impairment losses on loans
and advances 1,117 737 51.6 487 630 228 509 (22.7) 113.6
Impairment losses on loans and advances (710) (71) large (355) (355) (55) (16) - large
Proft before tax 407 666 (38.9) 132 275 173 493 (52.0) (23.7)
Income tax (expense)/beneft (54) (78) (30.8) (38) (16) 29 (107) 137.5 (231.0)
Proft for theyear 353 588 (40.0) 94 259 202 386 (63.7) (53.5)
Attributable to:
Equity holders of the Company 348 583 (40.3) 90 258 199 384 (65.1) (54.8)
Minorityinterests 5 5 - 4 1 3 2 300.0 33.3
Proft for theperiod 353 588 (40.0) 94 259 202 386 (63.7) (53.5)

(1) Net of General Insurance statutory fees and charges included in income and expenses in the Consolidated Interim Financial Report.

(2) Other operating revenue is primarily made up of Life profit, dividend revenue, property income, trust distributions and royalty income.

75

Announcement of results

for the year ended 30 June 2009

Appendix 2 – Profit contribution – General Insurance excluding the impact of discount rate movements and excluding Fire Services Levies For the year ended 30 June 2009

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Gross written premiums(1)
6,596
Gross unearned premium movement
(261)
6,241
(118)
5.7
121.2
3,368
(184)
3,228
(77)
3,181
(108)
3,060
(10)
4.3
139.0
5.9
70.4
Gross earned premiums
6,335
Outwards reinsurance expense
(561)
6,123
(441)
3.5
27.2
3,184
(297)
3,151
(264)
3,073
(245)
3,050
(196)
1.0
12.5
3.6
21.2
Net earnedpremium
5,774
5,682 1.6 2,887 2,887 2,828 2,854 - 2.1
Net incurred claims
Claims expense
(5,331)
Reinsurance and other recoveries
revenue
1,037
(5,141)
1,009
3.7
2.8
(2,711)
607
(2,620)
430
(2,493)
567
(2,648)
442
3.5
41.2
8.7
7.1
(4,294) (4,132) 3.9 (2,104) (2,190) (1,926) (2,206) (3.9) 9.2
Total operating expenses
Acquisition expenses(2)
(1,079)
Other underwritingexpenses
(356)
(1,013)
(436)
6.5
(18.3)
(522)
(175)
(557)
(181)
(482)
(253)
(531)
(183)
(6.3)
(3.3)
8.3
(30.8)
(1,435) (1,449) (1.0) (697) (738) (735) (714) (5.6) (5.2)
Underwriting result
45
101 (55.4) 86 (41) 167 (66) large (48.5)
Investment income – insurance funds
417
506 (17.6) 218 199 289 217 9.5 (24.6)
Insurance trading result
462
607 (23.9) 304 158 456 151 92.4 (33.3)
Managed schemes net contribution
19
47 (59.6) 3 16 13 34 (81.3) (76.9)
Joint venture and other income
1
17 (94.1) 11 (10) (2) 19 (210.0) large
General Insurance operational
earnings
482
671 (28.2) 318 164 467 204 93.9 (31.9)
Investment revenue – Shareholders’ funds
130
(232) (156.0) (24) 154 (260) 28 (115.6) (90.8)
Contribution to proft from
General Insurance activities
before tax and capital funding
612
439 39.4 294 318 207 232 (7.5) 42.0
Capital funding(3)
(39)
(132) (70.5) 26 (65) (72) (60) (140.0) (136.1)
Contribution to proft from
General Insurance activities
before tax
573
307 86.6 320 253 135 172 26.5 137.0

(1) Net of Fire Service Levies (FSL) of $105 million (31 December 2008: $114 million, 30 June 2008: $93 million; 31 December 2007: $96 million).

(2) Net of certain statutory fees and charges included in income and expenses in the Interim Consolidated Financial Report.

(3) Includes interest expense on subordinated notes and preference shares allocated to General Insurance as described in Appendix 7.

76

Announcement of results for the year ended 30 June 2009

Appendix 3 – Core and non-core Banking

During the first half of the year, Suncorp detailed the steps it was taking to adapt the Bank in the environment of the global credit crisis and scarcity of funding. Key to this strategy was the categorisation of the lending portfolio into core and non-core components and this was based upon the analysis of numerous criteria, including:

  • identification of portfolios where the widening spread differential to the AA-rated banks would make the cost of funding uneconomic in the new risk pricing environment;

  • requirement to reduce exposure to large single name risks;

  • requirement to reduce overall concentration of risk to property;

  • identification of portfolios where the Bank has a strong customer value proposition;

  • the degree to which portfolio segments could successfully attract deposits in line with lending growth;

  • reducing bad debt expense volatility; and

  • developing a strategy to ensure the funding mix was sustainable prior to the removal of the government guarantee.

Non-core portfolios are those that are largely transaction driven, with limited relationships, and while they may have delivered reasonable returns in the past are no longer viable given the new capital and funding dynamics. Accordingly, the Bank ceased lending to new customers in the noncore businesses of Corporate Banking, Corporate Property and intermediated Lease Finance and began working with existing customers to reduce exposures to these portfolios over time.

Ongoing analysis of the Bank’s risk tolerance to earnings and capital volatility provided further clarity around the desired operating model for the Bank.

As a result of this analysis, the Bank made two refinements to its strategy during the year:

  • Firstly, the decision was taken to move the remaining middle-market development finance and property investment exposures to non-core and run-off over time. The cyclical credit quality nature of these exposures, and associated earnings and capital volatility, was no longer consistent with a targeted core banking operation with lower absolute capital levels.

  • Secondly, the Bank completed a detailed review of its industry and sector concentration limits within the Commercial portfolio in light of the Bank’s revised risk appetite. As a result, the Bank has reclassified $1.5 billion of Commercial assets as non-core.

These restructures to the portfolio create a better balance from an industry risk perspective, minimise earnings volatility from bad debt expenses and better position the core business to focus on growing existing customers and acquiring new customers that fit with the Bank’s revised customer value proposition. No further material changes to the classification of core and non-core assets are anticipated.

The Loans, Advances and Other Receivables: core and noncore table on page 79 provides the breakdown of the total lending book into its core and non-core components as at 30 June 2009. This disclosure will form the basis upon which the Bank will report asset balances in future periods.

The core portfolios were defined as those in which Suncorp has a competitive advantage and a strong market position. These are Suncorp’s traditional core businesses of Personal Customers, Commercial (SME) and Agribusiness.

At the time of the initial assessment, Suncorp retained a presence in traditional middle-market development finance and property investment on the basis that no new lending was occurring given market dynamics at the time. Contingency planning identified the possibility of needing to contract, or exit, the property business.

77

Announcement of results

for the year ended 30 June 2009

Appendix 3 – Core and non-core Banking continued

Basis of preparation

These tables represent an unaudited, indicative view of the relative performance of the core and non-core operations of Suncorp Banking for the quarter ended 30 June 2009. Whilst every effort has been made to ensure that the tables are as accurate as possible, necessary assumptions around the allocation of funding and expenses have been made. Accordingly, caution should be taken in using these tables to assess performance metrics on an annualised basis.

QUARTER ENDED QUARTER ENDED HALF YEAR ENDED
JUN-09 MAR-09 JUN-09
CORE
NON-CORE
TOTAL TOTAL TOTAL
$M
$M
$M $M $M
Proft contribution – core and non-core Banking
Net interest income
Interest revenue 629
334
963 1,046 2,009
Interest expense (442)
(268)
(710) (790) (1,500)
187
66
253 256 509
Net banking fee income
Banking fee and commission revenue 52
14
66 68 134
Bankingfee and commission expense (19)
(1)
(20) (25) (45)
33
13
46 43 89
Other operating revenue
Net proft/(loss) on fnancial instruments (6)
(2)
(8) (23) (31)
Other income 2
7
9 1 10
(4)
5
1 (22) (21)
Non-interest income 29
18
47 21 68
Total income from Banking activities 216
84
300 277 577
Operating expenses(1) (102)
(23)
(125) (119) (244)
Contribution to proft from Banking activities before
impairment losses on loans and advances 114
61
175 158 333
Impairment losses on loans and advances (18)
(200)
(218) (137) (355)
Contribution to proft before tax from normal business
activities
96
(139)
(43) 21 (22)
One-off non-recurring items
Write-off of software implementation project (11)
-
(11) - (11)
Netprofts from redemption of subordinated debt 53
-
53 - 53
Contribution toproft before tax from Banking activities 138
(139)
(1) 21 20

(1) The favourable impact of expense provisioning reversals referred to on page 36 is allocated $10 million per quarter and split between core and non-core in a ratio consistent with other expenses.

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----- Start of picture text -----

QUARTER ENDED
JUN-09
CORE NON-CORE TOTAL
% % %
Ratios – core and non-core Banking
Cost to income ratio 47.2 27.4 41.7
Net interest margin 1.72 1.14 1.51
Net interest spread 1.57 0.59 1.23
Bad debts to gross loans and advances 0.19 4.56 1.57
Deposit to loan ratio 64.1 - 43.5
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78

Announcement of results

for the year ended 30 June 2009

Appendix 3 – Core and non-core Banking continued

AS AT JUN-09 AS AT JUN-09
CORE
NON-CORE
TOTAL
$M
$M
$M
Loans, advances and other receivables – core and non-core
Housing loans
22,191
-
Securitised housingloans
6,111
-
22,191
6,111
Total housing loans
28,302
-
Consumer loans
610
-
28,302
610
Retail loans
28,912
-
28,912
Commercial (SMEs)(1)
4,183
1,493
Corporate
-
3,153
Development fnance
-
6,055
Property investment
-
5,288
Lease fnance(2)
228
1,541
Agribusiness
3,506
-
Structured fnance
-
4
5,676
3,153
6,055
5,288
1,769
3,506
4
Non-coreportfolio
7,917
17,534
25,451
Total loans and advances
36,829
17,534
Other receivables
1,015
-
54,363
1,015
Gross banking loans, advances and other receivables
37,844
17,534
Provision for impairment
(96)
(663)
55,378
(759)
Loans, advances and other receivables
37,748
16,871
54,619
Risk weighted assets
17,668
18,378
36,046
Geographical breakdown – gross banking loans, advances and other receivables
Queensland
24,967
8,193
33,160
New South Wales
6,885
5,540
Victoria
3,815
3,041
Western Australia
2,034
588
South Australia and other
143
172
12,425
6,856
2,622
315
Outside ofQueensland loans
12,877
9,341
22,218
Gross banking loans, advances and other receivables
37,844
17,534
55,378

(1) Non-core Commercial (SME) accounts are to be allocated to Property Investment and Corporate in future reporting periods in accordance with the underlying exposure.

(2) Core Lease Finance accounts are to be allocated to Commercial and Agribusiness in future reporting periods in accordance with the underlying exposure.

79

Announcement of results

for the year ended 30 June 2009

Appendix 3 – Core and non-core Banking continued

QUARTER ENDING QUARTER ENDING JUN-09
CORE PORTFOLIO NON-CORE PORTFOLIO TOTAL PORTFOLIO
AVERAGE AVERAGE AVERAGE AVERAGE AVERAGE AVERAGE
BALANCE INTEREST RATE BALANCE INTEREST RATE BALANCE INTEREST RATE
$M $M % $M $M % $M $M %
Average balance sheet
– core and non-core Banking
ASSETS
Interest earning assets
Trading securities 5,084 50 3.94 6,358 69
4.35
11,442
119
4.17
Gross loans, advances and other receivables 37,995 571 6.03 17,636 266
6.05
55,631
837
6.03
Other interest earningassets 600 8 5.35 - -
-
600
8
5.35
Total interest earningassets 43,679 629 5.78 23,994 335
5.60
67,673
964
5.71
LIABILITIES
Interest bearing liabilities
Deposits and short-term borrowings 32,244 336 4.18 8,519 92
4.33
40,763
428
4.21
Securitisation liabilities 5,902 55 3.74 1,464 19
5.21
7,366
74
4.03
Bonds, notes and long-term borrowings 2,912 40 5.51 10,493 147
5.62
13,405
187
5.60
Subordinated notes 601 6 4.00 506 5
3.96
1,107
11
3.99
Preference shares 408 5 4.92 402 4
3.99
810
9
4.46
Total interest bearingliabilities 42,067 442 4.21 21,384 267
5.01
63,451
709
4.48
Analysis of interest margin
and spread
Interest earning assets 43,679 629 5.78 23,994 335
5.60
67,673
964
5.71
Interest bearing liabilities 42,067 442 4.21 21,384 267
5.01
63,451
709
4.48
Net interest spread 1.57 0.59 1.23
Net interest margin 43,679 187 1.72 23,994 68
1.14
67,673
255
1.51
AS AT JUN-09
CORE NON-CORE TOTAL
$M $M $M
Funding – core and non-core Banking
Deposits 23,620 - 23,620
Short-term borrowings 8,101 6,482 14,583
Securitisation liabilities 5,723 470 6,193
Bonds, notes and long-term borrowings 2,597 13,404 16,001
Subordinated notes 613 494 1,107
Total Preference shares 404 392 796
Total 41,058 21,242 62,300

The funding table excludes the subordinated notes and preference shares notionally allocated to General Insurance as share of capital funding.

80

Announcement of results for the year ended 30 June 2009

Appendix 3 – Core and non-core Banking continued

AS AT JUN-09 AS AT JUN-09
CORE
NON-CORE
TOTAL
$M
$M
$M
Impaired assets – core and non-core Banking
Gross balances of individually impaired loans
with specifc provisions set aside
100
1,250
without specifcprovisions set aside
45
79
1,350
124
Gross individually impaired assets
145
1,329
Specificprovision for impairment
(42)
(435)
1,474
(477)
Net individually impaired assets
103
894
997
Size of gross individually impaired assets
Less than one million
22
28
Greater than one million but less than ten million
58
243
Greater than ten million
65
1,058
50
301
1,123
145
1,329
1,474
Past due loans not shown as impaired assets(1)
249
200
449
Gross non-performing loans
394
1,529
1,923
Interest income on impaired assets recognised in the contribution toproft
1
-
1
%
%
%
Gross individually impaired assets as a percentage of gross loans, advances and other receivables
0.38
7.58
Gross non-performing loans as a percentage of gross loans, advances and other receivables
1.04
8.72
Gross individually impaired assets as a percentage of impairment provisions and general reserve for credit loss
78.38
155.80
Impairmentprovisions and equityreserve for credit loss as apercentage of risk weighted assets
1.05
4.64
2.66
3.47
142.00
2.88

(1) Impaired assets do not include loans accruing interest which are in arrears 90 days or more where the loans are well secured. Interest revenue continues to be recognised in the contribution to profit.

==> picture [484 x 152] intentionally omitted <==

----- Start of picture text -----

QUARTER ENDED HALF YEAR
ENDED
JUN-09 MAR-09 JUN-09
CORE NON-CORE TOTAL
$M $M $M $M $M
Impairment losses on loans and advances
– core and non-core Banking
Collective provision for impairment 2 (5) (3) 34 31
Specific provision for impairment 10 183 193 86 279
Bad debts written off 6 22 28 18 46
Bad debts recovered - - - (1) (1)
Total 18 200 218 137 355
----- End of picture text -----

81

Announcement of results

for the year ended 30 June 2009

Appendix 3 – Core and non-core Banking continued

AS AT JUN-09 AS AT JUN-09
**CORE ** NON-CORE TOTAL
$M $M $M
Provision for impairment – core and non-core Banking
Collective provision
Balance at the beginning of the period – 1 April 2009 52 233 285
Charge against contribution toproft 2 (5) (3)
Balance at the end of theperiod 54 228 282
Specifc provision
Balance at the beginning of the period – 1 April 2009 35 265 300
Charge against impairment losses 10 183 193
Charge against interest income (3) (13) (16)
Balance at the end of theperiod 42 435 477
Totalprovision for impairment – Banking activities 96 663 759
Equity reserve for credit loss
Balance at the beginning of the period – 1 April 2009 33 - 33
Transfer to/from retained earnings 29 133 162
Balance at the end of theperiod 62 133 195
Pre-tax equivalent coverage 89 190 279
Total provision for impairment and equity reserve for credit loss coverage
– Banking activities 185
%
853
%
1,038
%
Provision for impairment expressed as a percentage of gross impaired assets
are as follows:
Collective provision 37.2 17.1 19.1
Specifc provision 29.0 32.7 32.4
Total provision 66.2 49.9 51.5
Equity reserve for credit loss coverage 61.4 14.3 18.9
Total provision and equity reserve for credit loss coverage 127.6 64.2 70.4

82

Announcement of results for the year ended 30 June 2009

Appendix 4 – Life Embedded Value

Life’s traditional Embedded Value (EV) was independently assessed as $2.175 billion as at 31 December 2008 (released to the market on 24 June 2009). Life intends to provide updated EV as part of ongoing market disclosures.

Life includes the two Australian life companies (Asteron Life Ltd and Suncorp Life & Superannuation Limited), the NZ life company (Asteron NZ Limited) and various other legal entities in the Suncorp Life Group of companies (as set out below).

Embedded Value is equivalent to the sum of the adjusted net worth and the net present value of all future cashflows distributable to the shareholder that are expected to arise from in-force business, together with the value of franking credits at 70%. The Embedded Value differs from what is known as an Appraisal Value, as it does not consider the value of future new business that the company is expected to write.

The components of value are shown in the table below:

AS AT DEC-08
$M
Embedded Value
EV Components
Adjusted Net Worth
123
Value of distributable profts
Value of imputation credits
1,778
274
Value of in-force 2,052
Traditional Embedded Value 2,175
Value of one year’s new sales (VOYS) 95

Note that in relation to the above values:

  • the components of value relate to Suncorp Life in its entirety;

  • the risk discount rate was equal to 4% above risk-free rate;

  • imputation credits are included at 70% of their discounted value;

  • adjusted net worth taken as net assets in excess of target surplus;

  • value of in-force is the present value of distributable profits emerging (in excess of target surplus), together with value of associated franking credits; and

Assumptions

DEC-08 EV
AUST % P.A.
NZ %
EV Economic Assumptions
Investment return for underlying asset classes:
Risk free rate (at 10 years)
4.0
DEC-08 EV
AUST % P.A.
NZ %
EV Economic Assumptions
Investment return for underlying asset classes:
Risk free rate (at 10 years)
4.0
P.A.
4.7
Cash
4.4
5.0
Fixed interest
5.1
4.7
Australian equities (incl allowance for
franking credits)
7.1
9.2
International equities
7.1
8.2
Property
6.6
Investment returns (net of tax)
4.9
Infation
Beneft indexation
3.0
Expenses infation
3.0
7.2
4.3
2.5
2.5
Risk discount rate
8.0
8.7

The assumptions used for valuing in-force business and the value of one year’s new business are based on long-term best estimate assumptions, as adopted by our independent assessor.

Maintenance unit costs were based on assumptions underlying the statement of 31 December profit results for Life. These expenses were projected with expense inflation for dollar-related expenses. The valuations do not assume any improvements in future unit costs from efficiency gains.

Discontinuance and claim (mortality and morbidity) assumptions are best estimate assumptions based on recent company experience and are consistent with those used for profit reporting.

The VOYS is based on the mix of business sold in the six months ending on 31 December 2008, with the total volume of sales developed by applying scaling factors to gross up to a full year’s sales. The actual sales volumes in 2008/09 were materially the same as assumed in the quoted VOYS above.

New business includes new policies as well as voluntary increases (ie. benefit increases) to existing policies.

Embedded Value includes contractual increases (age and CPI) on retail business but excludes voluntary increases to existing retail policies.

  • value of one year’s sales (VOYS) includes an allowance for the cost of prudential capital.

83

Announcement of results

for the year ended 30 June 2009

Appendix 4 – Life Embedded Value continued

The Australian Life Companies are required to hold regulatory capital in excess of policy liabilities. In addition, they hold an additional amount of capital (‘target surplus’) based on internal requirements. Asteron Life Ltd New Zealand holds capital as prescribed in Professional Standard 5 (PS5), “Solvency Reserving for Life Insurance Business”, issued by the New Zealand Society of Actuaries and an additional amount of target surplus is held within that company. In determining the economic values, the value of this capital is discounted based on the expected time it is required to be held prior to being available for distribution to shareholders.

The Life Embedded Value also includes the value of entities other than the life companies, including Suncorp Metway Investment Management Ltd, Tyndall Investment Management Ltd, Tyndall Investment Management New Zealand Ltd, Suncorp Portfolio Services Limited and New Zealand Guardian Trust Ltd, for which values were based on discounted cash flow projections. In addition, a number of smaller entities within the division were valued at net assets.

Sensitivity Analysis

AS AT DEC-08
$M
EV Sensitivity Analysis
Base Embedded Value
2,175
Embedded Value Assuming:
Discount rate 1% higher
2,025
Investment Returns 1% higher
2,299
Discontinuance rates 10% higher
2,003
Renewal Expenses 10% higher
2,043
Claims 10% higher(1)
1,979
Base value of One Year’s New Business
95
Value of One Year’s New Business assuming:
Discount rate 1% higher
75
Investment returns 1% higher
105
Discontinuance rates 10% higher
71
Renewal expenses 10% higher
89
Claims 10% higher(1)
65

(1) Claims decrements includes mortality, lump sum morbidity, disability income incidence and 10% worse for disability income recovery rates.

The table above set out the sensitivity of the Embedded Value and value of new business as at 31 December 2008 to changes in key economic and business assumptions. These sensitivities are indicative only as the variations caused by changes to assumptions are not always linear, symmetrical, or independent.

84

Announcement of results for the year ended 30 June 2009

Appendix 5 – Operating expenses

This table presents further details on the Group’s expenses disclosed in the consolidated income statement in Appendix 1.

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-09 JUN-09
JUN-09 JUN-08 vs JUN-08 JUN-09 DEC-08 JUN-08 DEC-07 vs DEC-08 vs JUN-08
$M $M % $M $M $M $M % %
Operating expenses
Staff expenses 1,507 1,521 (0.9) 704 803 691 830 (12.3) 1.9
Total staff expenses 1,507 1,521 (0.9) 704 803 691 830 (12.3) 1.9
Equipment and occupancy expenses
Depreciation:
Buildings 1 1 - - 1 - 1 (100.0) n/a
Plant, equipment and software 73 67 9.0 34 39 39 28 (12.8) (12.8)
Leasehold improvements 27 21 28.6 15 12 12 9 25.0 25.0
Loss on disposal of property, plant
and equipment 3 7 (57.1) 2 1 6 1 100.0 (66.7)
Operating lease rentals 156 148 5.4 81 75 86 62 8.0 (5.8)
Other 39 34 14.7 17 22 18 16 (22.7) (5.6)
Total equipment and occupancy
expenses 299 278 7.6 149 150 161 117 (0.7) (7.5)
Other expenses
Hardware, software and dataline
expenses 110 126 (12.7) 61 49 79 47 24.5 (22.8)
Advertising and promotion expenses 172 195 (11.8) 89 83 108 87 7.2 (17.6)
Offce supplies, postage and printing 102 90 13.3 53 49 33 57 8.2 60.6
Amortisation:
Brand names 24 24 - 12 12 12 12 - -
Consumer relationships 129 237 (45.6) 65 64 119 118 1.6 (45.4)
Outstanding claims liability intangible 27 36 (25.0) 13 14 18 18 (7.1) (27.8)
Franchise agreements 1 2 (50.0) (2) 3 2 - (166.7) (200.0)
Software 109 86 26.7 65 44 39 47 47.7 66.7
Acquisition costs – insurance activities 513 396 29.5 243 270 306 90 (10.0) (20.6)
Financial expenses 172 201 (14.4) 89 83 111 90 7.2 (19.8)
Other 221 154 43.5 136 85 40 114 60 240.0
Total other expenses 1,580 1,547 2.1 824 756 867 680 9.0 (5.0)
Total operating expenses 3,386 3,346 1.2 1,677 1,709 1,719 1,627 (1.9) (2.4)

85

Announcement of results

for the year ended 30 June 2009

Appendix 6 – Definitions

ADI Authorised Deposit-taking Institutions
Adjusted common equity Tier 1 equity less preference share capital less the tangible component of
investment in subsidiaries
Adjusted common equity ratio Adjusted common equity divided by total assessed risk, as defned by APRA
Adjusted total equity Adjusted common equity plus eligible hybrid instruments up to 33% of adjusted
common equity
Adjusted total equity ratio Adjusted total equity divided by total assessed risk, as defned by APRA
Bad debts to gross loans and advances Impairment losses on loans and advances divided by gross banking loans,
advances and other receivables
Basic shares Ordinary shares on issue
Basis points (bps) A "basis point" is 1/100th of a percentage point
Cash earnings per share Adjusts the earnings per share ratio by adding back amortisation of Promina acquisition
intangible assets and deferred acquisition costs on consolidation after tax to proft
Cash return on average shareholders’ Adjusts the return on average shareholders’ equity by adding back Promina
equity acquisition items after tax to proft
Capital adequacy ratio Capital base divided by total assessed risk, as defned by APRA
Combined operating ratio The percentage of net premium that is used to meet the costs of all claims
incurred plus pay the costs of acquiring (including commission), writing and
servicing the General Insurance business
Cost to average total Banking assets ratio Operating expenses of the Banking business divided by average total Banking
assets as shown in the average Banking balance sheet. The ratio is annualised for
half years
Cost to income ratio Operating expenses of the Banking business divided by total income from
Banking activities
Deferred acquisition costs (DAC) The portion of acquisition costs not yet expensed on the basis that it can be
reliably measured and it is probable that it will give rise to premium revenue that
will be brought to account in subsequent fnancial years
Deposit to loan ratio Total deposits divided by total loans and advances, excluding other receivables
Diluted shares Diluted shares is based on the weighted number of ordinary shares adjusted for
potential ordinary shares that are dilutive in accordance with AASB 133 Earnings
per Share
Earnings per share Basic earnings per share is calculated by dividing proft after tax for the period
by the weighted average number of ordinary shares of the Company outstanding
during the period. Diluted earnings per share is calculated by dividing the proft
after tax for the period adjusted consequential changes in income or expense
associated with the dilutive potential ordinary shares divided by the weighted
average number of diluted shares outstanding during the period

86

Announcement of results for the year ended 30 June 2009

Appendix 6 – Definitions continued

Effective tax rate Income tax expense divided by operating proft before tax
Embedded value Embedded value is equivalent to the sum of the adjusted net worth and the net
present value of all future cashfows distributable to the shareholder that are
expected to arise from in-force business, together with the value of franking credits
Expense ratio The percentage of the net premium that is used to pay all the costs of acquiring
(including commission), writing and servicing the General Insurance business
Fire service levies (FSL) The expense relating to the amount levied on policyholders by insurance
companies as part of premiums payable on policies with a fre risk component,
which is established to cover the corresponding fre brigade charge which the
company will eventually have to pay
Funds under administration Funds where Asteron and New Zealand Guardian Trust receive a fee for the
administration of an asset portfolio
Funds under management Funds where Suncorp Investment Management or Tyndall has been appointed as
the investment manager for both internal Group funds and external funds
Funds under supervision Funds where New Zealand Guardian Trust receives a fee for acting as a custodian
or for providing corporate trustee services
General Insurance – Commercial Commercial products consist of commercial motor, aviation, home owners’
warranty, marine, construction and engineering, property, liability, professional
indemnity, industrial special risk, corporate property, motor dealers and workers’
compensation
General Insurance – Personal Personal products consist of home, personal motor, compulsory third party, travel,
consumer credit, deposit power, loan protection, and rental bond
General reserve for credit losses The General reserve for credit loss is classifed as upper tier 2 capital and is the
sum of the collective provision net of related deferred tax asset balances and the
Equity reserve for Credit losses
Gross non-performing loans Gross impaired assets plus past due loans
Insurance trading ratio The insurance trading result expressed as a percentage of net earned premium
Life insurance policy owners’ interests Amounts due to an entity or person who owns an insurance policy. This need
not be the insured. This is distinct from shareholders’ interests. Policy owners’
interests are excluded from the Life section of the Analysts Pack
Life risk in-force annual premiums Total annualised statistical premium for all business in-force at the disclosure
date (including new business written during the period)
Life risk new business annual premiums Total annualised statistical premium for policies issued during the reporting period
Loss ratio Net claims incurred expressed as a percentage of net earned premium. Net claims
incurred consist of claims paid during the period increased (or decreased) by the
increase (decrease) in outstanding claims liabilities

87

Announcement of results

for the year ended 30 June 2009

Appendix 6 – Defnitionscontinued
Net interest margin Net interest income divided by average interest earning assets
Net interest spread The difference between the average interest rate on average interest earning
assets and the average interest rate on average interest bearing liabilities
Net tangible asset backing Shareholders’ equity attributable to members of the Company less intangibles
divided by ordinary shares at the end of the period adjusted for treasury shares.
In determining the number of ordinary shares at the end of the period, partly paid
shares are taken into account by assuming that the unpaid amount is paid
Payout ratio Ordinary shares at the end of the period multiplied by ordinary dividend per share
for the period divided by operating proft after tax. Ordinary shares are adjusted
for treasury shares
Return on average risk weighted assets Banking operating proft after tax (based on assumed tax rate of 30%) divided by
average risk weighted assets. Averages are based on beginning and end of period
balances. The ratio is annualised for half years
Return on average total assets Operating proft after tax divided by average total assets. Averages are based on
beginning and end of period balances. The ratio is annualised for half years
Return on average shareholders’ equity Operating proft after tax divided by adjusted average ordinary shareholders’ equity.
Averages are based on beginning and end of period balances. The ratio is annualised
for half years
Return on equity – Banking Operating proft after tax at 30% divided by adjusted average shareholders’
equity. The equity base is adjusted by deducting investment in non-banking
subsidiaries and adding the notional reallocation to refect the Bank’s calculated
share of Group subordinated debt and preference shares. Averages are based on
beginning and end of period balances. The ratio is annualised for half years
Return on equity – General Insurance Operating proft after tax at 30% divided by adjusted average shareholders'
equity. The equity base is adjusted by deducting outside equity interests and
deducting the notional reallocation to refect the General Insurer’s calculated
share of Group subordinated debt and preference shares. Averages are based on
beginning and end of period balances. The ratio is annualised for half years
Return on equity – Life Operating proft after tax divided by average shareholders’ equity. Averages are based
on beginning and end of period balances. The ratio is annualised for half years
Risk weighted assets Total of the carrying value of each asset class multiplied by their assigned risk
weighting, as defned by APRA
Total assessed risk Risk weighted assets, off balance sheets positions and market risk capital charge

88

Announcement of results for the year ended 30 June 2009

Appendix 7 – Ratio calculations

FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-08 JUN-09 DEC-08 JUN-08 DEC-07
NO. OF SHARES NO. OF SHARES NO. OF SHARES NO. OF SHARES NO. OF SHARES NO. OF SHARES
Earnings per share
Denominator
Weighted average number of
shares:
Weighted average number of ordinary
shares used as the denominator in
calculating basic earnings per share
1,100,499,476 967,928,250 1,184,505,264 1,017,863,348 975,834,390 960,054,800
Effect of conversion of reset preference
shares

22,959,116
- - 19,233,129 - -
Effect of conversion of convertible
preference shares
115,361,284 - - 96,639,537 - -
Weighted average number of ordinary
shares used as the denominator in
calculatingdiluted earningsper share
1,238,819,876 967,928,250 1,184,505,264 1,133,736,014 975,834,390 960,054,800
FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-08 JUN-09 DEC-08 JUN-08 DEC-07
Numerator
Earnings $M $M $M $M $M $M
Earnings used in calculating basic
earnings per share 348 583 90 258 199 384
Interest expense on reset preferences
shares (net of tax) 5 - - 3 - -
Interest expense on convertible
preferences shares (net of tax) 32 - - 19 - -
Earnings used in calculating
diluted earnings per share 385 583 90 280 199 384
FULL YEAR ENDED FULL YEAR ENDED HALF YEAR ENDED
JUN-09 JUN-08 JUN-09 DEC-08 JUN-08 DEC-07
$M $M $M $M $M $M
Return on average
shareholders’ equity
Denominator
Adjusted average
shareholders’ equity
Opening total equity
12,366
12,391 12,299 12,366 12,385 12,391
Less minorityinterests
(6)
(1) (7) (6) (3) (1)
Openingadjusted equity
12,360
12,390 12,292 12,360 12,382 12,390
Closing total equity
13,229
12,366 13,229 12,299 12,366 12,385
Less minorityinterests
(6)
(6) (6) (7) (6) (3)
Closingadjusted equity
13,223
12,360 13,223 12,292 12,360 12,382
Average adjusted equity
12,792
12,375 12,757 12,326 12,371 12,386

Numerator

Earnings for return on average shareholders’ equity is as per “earnings per share” information above.

89

Announcement of results

for the year ended 30 June 2009

Appendix 7 – Ratio calculations continued

Group allocation of capital for diluted return on average shareholders’ equity calculations

The following table reconciles the equity base per the balance sheet of each business line to the Group equity. In addition, it shows the adjustments made to the equity base for the purposes of the diluted return on equity calculations and the net profit which is the numerator for the calculation.

AS AT 30 JUNE 2009
BANKING GENERAL LIFE OTHER CONSOL- TOTAL
INSURANCE IDATION
$M $M $M $M $M $M
Reconciliation of net proft after tax for diluted return
on average shareholders’ equity calculations
Proft before tax
117
573 98 8 (389) 407
Less tax expense
(48)
(157) 19 (3) 135 (54)
Netproft
69
416 117 5 (254) 353
Reconciliation of average adjusted equity for diluted
return on average shareholders’ equity calculations
Opening adjusted equity June 2008
Opening total equity
11,919
3,011 838 406 (3,808) 12,366
Adjustment for investment in subsidiaries
(9,821)
- - - 9,821 -
Notional reallocation of subordinated notes and preference shares(1)
793
(793) - - - -
Adjusted openingequity
2,891
2,218 838 406 6,013 12,366
Closing adjusted equity June 2009
Closing total equity
13,246
3,773 1,502 26 (5,318) 13,229
Adjustment for investment in subsidiaries
(10,603)
- - - 10,603 -
Notional reallocation of subordinated notes andpreference shares(1)
793
(793) - - - -
Adjusted closingequity
3,436
2,980 1,502 26 5,285 13,229
Adjusted average equity
3,164
2,599 1,170 216 5,649 12,798
% % % % % %
Annualised diluted return on average shareholders’ equity
2.2
16.0
10.0
2.3 (4.5) 2.8
June 2008
Subordinated notes and preference shares on issue
2,561
940 - - - 3,501
Add back currency revaluations and mark to market
149
88 - - - 237
Notional reallocation of subordinated notes andpreference shares
(793)
793 - - - -
Balance used for allocation of servicingcharge
1,917
1,821 - - - 3,738
June 2009
Opening balance subordinated notes and preference shares
2,561
940 - - - 3,501
Subordinated notes redeemed
(182)
(229) - - - (411)
Change in book value
69
18 - - - 87
Closingbalance subordinated notes andpreference shares
2,448
729 - - - 3,177
Add back currency revaluations and mark to market
80
70 - - - 150
Add back notes redeemed at end of year
182
229 - - - 411
Notional reallocation of subordinated notes
(793)
793 - - - -
Balance used for calculation of capital funding
1,917
1,821 - - - 3,738

(1) The Group notionally allocates subordinated debt and preference shares classified as debt between Banking and General Insurance based on their relative shares of Group regulatory capital. This results in a notional allocation from the Bank to General Insurance as the Bank physically carries all preference shares and the subordinated debt of the Group except for $729 million in General Insurance. The notional allocation adjusts the “free capital” of the business lines. The capital funding expense shown in General Insurance for the current half year reflects its calculated share of Group subordinated debt and preference shares.

90

Announcement of results

for the year ended 30 June 2009

HALF YEAR ENDED
JUN-09 DEC-08 JUN-08 DEC-07
Appendix 8 – Details of share capital
Ordinary shares each fully paid
Number at the end of the period 1,257,377,460 1,013,349,641 955,528,255 931,078,475
Dividend declared for the period (cents per share) 20 20 55 52
Reset Preference shares (classifed as liability)
each fully paid
Number at the end of the period 1,440,628 1,440,628 1,440,628 1,440,628
Dividend declared for the period ($ per share)(1) 2.51 2.55 2.53 2.55
Convertible Preference shares (classifed as liability)
each fully paid
Number at the end of the period 7,350,000 7,350,000 7,350,000 -
Dividend declared for the period ($ per share)(1) 2.44 3.85 - -
Non-participating shares fully paid
Number at the end of the period - - 2,000 2,000

(1) Classified as interest expense

91

Announcement of results

for the year ended 30 June 2009

Appendix 9 – 2009/10 Key dates[ (1)]

Ordinary shares (SUN)

Full year results and final dividend announcement

Ex dividend date[ (2)] Record date Dividend payment

Annual General Meeting

Half year results announcement

Ex dividend date[(2)] Record date Dividend payment

Full year results and final dividend announcement

25 August 2009

28 August 2009 3 September 2009 1 October 2009

28 October 2009

23 February 2010 26 February 2010 4 March 2010 1 April 2010

24 August 2010

Floating Rate Capital Notes (SUNHB)

Ex interest date[(2)] Record date Interest payment

Ex interest date[(2)] Record date Interest payment Ex interest date[(2)] Record date Interest payment Ex interest date[(2)] Record date Interest payment

11 August 2009 17 August 2009 1 September 2009

10 November 2009 16 November 2009 1 December 2009

9 February 2010 15 February 2010 2 March 2010

11 May 2010 17 May 2010 2 June 2010

Reset Preference Shares (SUNPA)

Ex dividend date[(2)] Record date Dividend payment Ex dividend date[(2)] Record date Dividend payment

28 August 2009 3 September 2009 14 September 2009

26 February 2010 4 March 2010 15 March 2010

Convertible Preference Shares (SUNPB)

Ex dividend date[(2)] Record date Dividend payment

Ex dividend date[(2)] Record date Dividend payment

Ex dividend date[(2)] Record date Dividend payment

Ex dividend date[(2)] Record date Dividend payment

28 August 2009 3 September 2009 14 September 2009

26 November 2009 2 December 2009 14 December 2009

26 February 2010 4 March 2010 15 March 2010

2 June 2010 8 June 2010 15 June 2010

(1) Dates may be subject to change

(2) Subject to ASX confirmation

92