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NLB — Investor Presentation 2019
May 27, 2019
1985_rns_2019-05-27_f9be7d59-f6b6-4b25-a819-66cd7b091077.pdf
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NLB Group Presentation 1Q 2019 Results

Disclaimer
This presentation has been prepared by Nova Ljubljanska banka d.d., Ljubljana (the "Company"). This presentation has been prepared solely for the purpose of informative presentation of the business conduct of the Company. This presentation has not been approved by any regulatory authority and does not constitute or form part of any offer to sell or issue or invitation to purchase, or any solicitation of any offer to purchase, any securities of the Company, nor shall it or any part of it nor the fact of its distribution form the basis of, or be relied on in connection with, any contract or investment decision.
This presentation should not be considered as a recommendation that any recipient of this presentation should purchase or sell any of the Companies financial instruments or groups of financial instruments or assets. This presentation does not include all necessary information, which should be considered by the recipient of this presentation when making a decision on purchasing any of the the Companies financial instruments or assets. Each recipient of this presentation contemplating purchasing any of the Companies financial instruments or assets should make its own independent investigation of the financial condition and affairs, and its own appraisal of the Companies creditworthiness. Any corporate body or natural person interested in investing into Companies financial instruments or assets should consult well-qualified professional financial experts and thus obtain additional information. The information and opinions contained in this presentation are provided as at the date of the presentation and are subject to change. No reliance may or should be placed by any person for any purposes whatsoever on the information contained in this presentation, or on its completeness, accuracy or fairness.
The presentation has not been independently verified and no representation or warranty, express or implied, is made or given by or on behalf of the Company or any of their respective parent or subsidiary undertakings or associated companies, or any of such person's respective directors, officers, employees, agents, affiliates or advisers, as to, and no reliance should be placed for any purpose whatsoever on the truth, fullness, accuracy, completeness or fairness of the information or opinions contained in this presentation or any other information relating to the Company, its subsidiary undertakings or, associated companies or affiliates, whether written, oral or in a visual or electronic form, and howsoever transmitted or made available and no responsibility or liability whatsoever is assumed by any such persons for any such information or opinions or for any errors or omissions or for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in connection therewith. The information in this presentation is subject to correction, completion and change without notice..
This presentation does not purport to contain all information that may be required to evaluate the Company. In giving this presentation, none of the Company or any of their respective parent or subsidiary undertakings or associated companies, or any of such person's respective directors, officers, employees, agents, affiliates or advisers, or any other party undertakes or is under any obligation to amend, correct or update this presentation or to provide the recipient with access to any additional information that may arise in connection with it. None of the foregoing persons accepts any responsibility whatsoever for the contents of this presentation, and no representation or warranty, express or implied, is made by any such person in relation to the contents of this presentation. To the fullest extent permissible by law, such persons disclaim all and any responsibility or liability, whether arising in tort, contract or otherwise, which they might otherwise have in respect of this presentation. Recipients should not construe the contents of this presentation as legal, tax, regulatory, financial or accounting advice and are urged to consult with their own advisers in relation to such matters.
To the extent available, the industry, market and competitive position data contained in this presentation come from official or third party sources. Third industry publications, studies and surveys generally state that the data contained therein have been obtained from sources believed to be reliable, but that there is no guarantee of the accuracy or completeness of such data. While the Company reasonably believes that each of these publications, studies and surveys has been prepared by a reputable source, the Company have not independently verified the data contained therein. In addition, certain of the industry, market and competitive position data contained in this presentation come from the Company's own internal research and estimates based on the knowledge and experience of the Company's management in the markets in which the Company operates. While the Company reasonably believes that such research and estimates are reasonable and reliable, they, and their underlying methodology and assumptions, have not been verified by any independent source for accuracy or completeness and are subject to change. Accordingly, undue reliance should not be placed on any of the industry, market or competitive position data contained in this presentation.
This presentation may not be reproduced, redistributed or passed on to any other person or published, in whole or in part, for any purpose, without the prior, written consent of the Company. The manner of distributing this presentation may be restricted by law or regulation in certain countries, including (but not limited to) the United States, Canada, Australia or Japan. Persons into whose possession this presentation may come are required to inform themselves about and to observe such restrictions. By accepting this presentation, a recipient hereof agrees to be bound by the foregoing limitations.
NLB is regulated by The Bank of Slovenia i.e. "Banka Slovenije, Slovenska 35, 1505 Ljubljana, Slovenia" and by The Securities Market Agency i.e. "Agencija za trg vrednostnih papirjev, Poljanski nasip 6, 1000 Ljubljana, Slovenia.

Key performance indicators of NLB Group
| Medium-term targets set in 2018(1) | |||||
|---|---|---|---|---|---|
| YE 17 | YE 18 | Q1 19 | Medium term | ||
| Net interest margin(2) |
2.57% | 2.56% | 2.56% | >2.7% | |
| Loans to deposits ratio | 70.8% | 68.3% | 68.0% | <95% | |
| Total capital ratio | 15.9% | 16.7% | 16.6% | ~16.25% | |
| Cost-income ratio | 58.4% | 58.5% | 51.6% | ~50% | |
| Cost of risk(3) | -62 bps | -43 bps | -23 bps | <90bps(6) | |
| Return on equity (RoE) | 14.4% | 11.8% | 14.0% | ~12.0% | |
| Dividend payout | 84%(5) | (8) 70% |
/ | ~70%(7) | |
| ratio(4) NPE |
6.7% | 4.7% | 4.3% | 3.0 – 4.0% |
Source: Company information
Note: (1) Target set by NLB management as a part of their financial projections for 2019-2023; (2) Calculated on the basis of interest bearing assets; interest margin data for 2018 are adjusted to new methodology (calculation based on the number of days for the period). (3) Calculated as credit impairments and provisions over average net loans to customers; (4) Based on EBA definition. (5) Payout calculated based on 2017 profit. Total dividend paid for 2017 amounted to EUR 270.6 million (EUR 189.1 million of profit for 2017 and EUR 81.5 million of retained profit from previous years) i.e. dividend payout 120%. (6) CoR < 90bps should be read as NLB Group's limit that should not be exceeded even in deteriorated economic conditions. (7) The payment of dividends by NLB, will depend on NLB's capital structure, risk appetite, profits, financial condition, regulatory requirements, general economic and business conditions, and future prospects. (8) The Management Board and Supervisory Board will propose to the shareholders that 70% of the NLB Group profit will be paid-out as dividend .

NLB Group – performance indicators across SEE countries

| Slovenia | North Macedonia |
Bosnia and |
Herzegovina | Kosovo | Montenegro | Serbia | NLB Group | |
|---|---|---|---|---|---|---|---|---|
| NLB d.d., Ljubljana |
NLB Banka Skopje |
NLB Banka Banja Luka |
NLB Banka Sarajevo |
NLB Banka Prishtina |
NLB Banka Podgorica |
NLB Banka Beograd |
||
| Data on stand-alone | basis | Consolidated data* |
||||||
| Result after tax (EURm) |
42.2 | 7.5 | 5.9 | 2.7 | 4.8 | -0.5(8) | 1.1 | 57.9 |
| Net interest margin(1) % |
1.92% | 3.84% | 2.67% | 3.02% | 4.43% | 4.22% | 4.21% | 2.56% |
| Cost/ income % |
51.7% | 42.2% | 42.7% | 52.5% | 34.4% | 51.4% | 75.8% | 51.6% |
| Loans/ Deposits % (net) |
62.8% | 80.6% | 63.8% | 77.9% | 81.4% | 83.2% | 94.2% | 68.0% |
| NPL ratio % | 5.5% | 5.2% | 2.6% | 5.5% | 2.3% | 4.9% | 2.4% | 6.3% |
| RoE a.t. |
12.8% | 14.8% | 25.9% | 13.5% | 25.8% | -2.8% | 6.2% | 14.0% |
| Total assets (EURm) |
9,088 | 1,336 | 753 | 601 | 691 | 494 | 499 | 13,066 |
| NLB ownership (%) |
/ | 86.97% | 99.85% | 97.34% | 81.21% | 99.83% | 99.99%(7) | / |
| No. of branches (#) |
94 | 53 | 55 | 38 | 35 | 18 | 28 | 321 |
| Market(2) share % |
23.0% | 16.3%(5) | 18.3%(3,5) | 5.2%(4,5) | 17.1% | 11.4%(6) | 1.6%(5) | / |
Note: Financial data as of March 2019.
* Consolidated data. Including non-core members and other activities and other core members.
(1) Calculated on the basis of interest bearing assets (calculation based on the number of days for the period); (2) Market share based on total assets; (3) Market share in the Republika Srpska; (4) Market share in the Federation of BiH; (5) Market share as of Dec-18; (6) Market share as of Feb-19; (7) NLB ownership is 99.9975% (8) Due to established provisions for legal disputes.
Income Statement
Result after tax of NLB Group – evolution YoY (EURm)

In Q1 2019, NLB Group generated EUR 57.9 million of profit after tax:
- Higher net interest income, mainly due to loan volume growth and lower interest expenses;
- Higher net fee and commission income, mostly as a result of package offer for individuals;
- Lower costs, mostly due to moderate decrease of discretionary spending in 2019;
- EUR 0.6 million of net provisions and impairments were established in Q1 2019, while in Q1 2018 EUR 2.8 million of net impairments and provisions were released.


Contribution to the NLB Group consolidated result a.t.

Result a.t.
Non-recurring items
Balance sheet structure – NLB Group
Simple client business driven balance sheet
(31 Mar 2019, in EUR million)

6

Business Performance

Net interest income & net interest margin
Net interest income increased YoY but remains under pressure


Source: Company information


NLB d.d. NLB Group Strategic foreign banks
Net interest margin(1) in NLB Group banks (in %)

Note: (1) Calculated on the basis of interest bearing assets; interest margin data for 2018 are adjusted to new methodology (calculation based on the number of days for the period).
3.71%
Net interest income drivers – NLB d.d. (1)

Net interest income drivers – Strategic foreign markets

Net non-interest income – NLB Group Good performance in Fee and Commissions

Net non-interest income (Group, EURm)
Dividend income Non-recurring items
Regular net income from financial transactions
| in FUR million | 1-3 2019 | 1-3 2018 | Change YoY | |
|---|---|---|---|---|
| Regular net other income | 0.5 | 1.1 | -0.6 | -58% |
| DGS | -22 | -2.0 | -0.2 | -12% |
| SRF | 0.0 | 0.0 | 0 0 | |
| BGR | 0.0 | 0.0 | 0.0 | 39% |
| External realisation NLB (IT, vault) | 1.0 | 1 1 | -0 1 | -10% |
| Rents | 1.5 | 2.0 | -0.5 | -25% |
| Valuation of investment property | 0-0 | -0.1 | 0.1 | 116% |
| Other | 0.2 | 0.1 | 0.1 | 83% |
Note: (1) Includes investment funds, guarantees, investment banking, insurance products and other services.
Net fee and commission income growing YoY (Group, EURm)

Net non-interest income decreased slightly YoY due to lower non-recurring income, which was almost off-set by substantial increase in net income from financial transaction, mostly due to partial repayment of larger exposure measured at fair value through profit and loss (EUR 5.1 million) and sale of debt securities held by the Bank (EUR 2.6 million)..The 2% increase in fee and commission income is mainly related to the new package offer for individuals that simplified the use of banking services.
Costs – NLB Group
Cost lower by 1% YoY

Other general administrative expenses
- EUR 0.4 million decrease in total costs due to moderate decrease of discretionary spending in 2019.
- CIR and CIR normalised(1) stood at 51.6% or 51.8% respectively.
- Headcount dropped by 19% over 2012-31 March 2019 driven primarily by Slovenia core & non-core members.
- Ongoing closures of unprofitable branches.

Operating expenses (Group, EURm) Employees and branches evolution – stronger rationalisation in tougher Slovenia market (#)

NLB d.d. Other
Impairments and provisions for credit risk & cost of risk
Cost of risk remained negative

In Q1 2019, the Group established EUR 0.6 million of net impairments and provisions while in Q1 2018 EUR 2.8 million net impairments and provisions were released.
Impairments and provisions for credit risk were net released in the amount of EUR 3.3 million, mainly as a result of a successful restructuring of several larger exposures and the recovery of NPLs, hence the cost of risk in Q1 2019 was negative.
Other impairments and provisions were established in the net amount of EUR 3.9 million.
Impairments and provisions for credit risk – contribution (EURm)

*Other includes: NLB Srbija, NLB Crna gora, Leasing companies, LHB Frankfurt and NLB InterFinanz
Negative cost of risk (Group, bps)(3)


Assets and Liabilities

NLB Group Assets
Well diversified loan book, strong liquidity position

Credit portfolio by segment (31 Mar 2019)

Banking book portfolio by asset class (Group, 31 Mar 2019, EURm)

NLB Group Assets – Loan portfolio
Balanced loan portfolio with loan growth in most of banks
Gross loans to non-banks by strategic member – contribution (EURm)

Gross loan growth in most subsidiaries banks, especially in NLB Banka Prishtina, NLB Banka Beograd and NLB Banka Podgorica.
Gross loans to individuals in subsidiary banks grew by 2.3% and to corporate by 1.6%.

NLB Group Liabilities and Equity
Funding structure driven by stable and price insensitive deposit base

Source: Company information
NLB Group NLB d.d.
NLB Group Liabilities
Deposit growth; interest rates decreasing
Deposits from customers by strategic member – contribution (EURm)

Deposit growth across most of the markets, despite low interest rate environment.
NLB d.d. charges 0.03% monthly fee on deposits volume (threshold from January 2019 at EUR 100k) to corporate deposits and account balances.

Decreasing deposit interest rates (%)*
Capital - NLB Group
CET 1 Capital slightly up YtD
NLB Group capital ratios (%) Capital structure and ratios

- At the end of March 2019, the capital ratios for NLB Group stood at 16.6% (or 0.1 p.p. lower YtD), and for NLB at 23.9% (0.2 p.p. lower YtD).
- The lower capital adequacy derives from higher RWA (EUR 133.9 million for NLB Group). In 2019 the capital increased by EUR 6.7 million, mainly due to higher Other comprehensive income (EUR 5.1 million) and lower Intangible assets (EUR 1.8 million, as deduction item).
| NLB Group | ||||
|---|---|---|---|---|
| (in EUR million) | 31.3.2019 | 31.12.2018 | Change YtD | |
| Common Equity Tier 1 capital | 1,460.1 | 1,453.4 | 6.7 | 0.5% |
| Additional Tier 1 capital | 0.0 | 0.0 | 0.0 | |
| Tier 1 capital | 1,460.1 | 1,453.4 | 6.7 | 0.5% |
| Tier 2 capital | 0.0 | 0.0 | 0.0 | |
| Total capital | 1,460.1 | 1,453.4 | 6.7 | 0.5% |
| Total risk exposure amount (RWA) | 8,811.6 | 8,677.6 | 133.9 | 1.5% |
| Common Equity Tier 1 Ratio | 16.6% | 16.7% | -0.1% | |
| Tier 1 Ratio | 16.6% | 16.7% | -0.1% | |
| Total Capital Ratio | 16.6% | 16.7% | -0.1% | |
Capital adequacy and local requirements (31 Mar-19, %)


Capital evolution and requirements Strong capital position

Capital position fully reflective of IFRS9 impact (Group, EURm)
RWA structure (EURm)

Well above applicable regulatory requirement and the EU average (as published by EBA (2))

- Highest quality capital, CET1 only, reaching 16.6% on Group level in Mar-19 (including of H1'18 profit)
- As of 1 March 2019 Pillar 2 Requirement (P2R) lower by 0.25 p.p. (3.25%), as a result of better overall SREP assessment. Comfortable buffers against 2019 regulatory requirements of 14.75% OCR
- NLB medium term target of 16.25% total capital ratio; to be regularly revised by competent bodies to reflect each time applicable capital requirements.
- NLB issued (3) a Tier 2 instrument in the amount of EUR 45 million as part of EC commitments (subject to market conditions), as such deploying its capital optimisation potential.
Note: (1) Increase of RWA for market risk since December 2016 is a result of inclusion of FX structural position of SEE subsidiaries; (2) See EBA's Risk Dashboard data as of Q42018 for average CET1 ratio of EU banks; (3) Tier 2 was issued on May 6 2019 and therefore not yet included in Q1 2019 figures.
Solid dividend distribution
| Implied payout ratio(%) |
48% | 58% | 84%(1) | 70%(2) |
|---|---|---|---|---|
| NLB Group dividend to shareholder (paid in year after) |
44 | 64 | 271 | 142.6(2) |
| NLB Group profit after tax |
92 | 110 | 225 | 204 |
| o/w dividends from subsidiaries, associates and joint ventures to NLB d.d. |
14 | 29 | 58 | 50 |
| NLB d.d. profit | 44 | 64 | 189 | 165 |
| 2015 | 2016 | 2017 | 2018 | |
| (NLB d.d., EURm) |
- The payment of dividends by NLB, will depend on a number of factors, including NLB's capital structure, risk appetite, profits, financial condition, regulatory requirements, general economic and business conditions, and future prospects.
- As at 31 December 2018, the Group had CET 1 ratio of 16.7% which includes the H1 2018 result of EUR 109 million. The Bank intends to further strengthen and also optimize NLB Group capital structure by issuing a Tier 2 instrument in 2019.
- The Bank targets the payment of dividend in the amount of approximately 70% of its consolidated profit, subject to the decision by the Bank's General Assembly.

Note: (1) 2017 payout (84%) calculated based on 2017 profit.Total dividend paid for 2017 amounted to EUR 270.6 million (EUR 189.1 million of profit for 2017 and EUR 81.5 million of retained profit from previous years) i.e. dividend payout 120%. (2) The Management Board and Supervisory Board will propose to the shareholders that 70% of the NLB Group profit will be paid-out as dividend

Asset Quality

Diversified credit portfolio, focused on core markets and cautious risk taking

Credit portfolio(1) by currency and rate type (Group, 31 Mar 2019)
Improving structure of credit portfolio by client credit ratings (Group)(2)
Source: Company information

- No large concentration in any specific industry or client segment
- Lending strategy focuses primarily on its core markets of retail, SME and selected corporate business activities
- Great emphasis is also placed on further improvement of credit portfolio
- Intensive and proactive handling of problematic customers
- Cautious lending policy
- Early warning system for detecting increased credit risk
- The Group is actively present on the market, financing existing and new creditworthy clients.
Note: (1) Credit portfolio also includes advances to banks and central banks; (2) Rating A, B and C are performing exposures. Rating A: investment grade clients with high financial stability; Rating B: clients with high ability to repay their obligations, a significant aggravation of the economic environment would cause problems to them; Rating C: performing clients with increased level of risk who may encounter problems with settlement of liabilities in the future; Ration D and E are NPLs: Default clients (article 178 of CRR), including clients in delay >90days and other clients considered 'unlikely to pay' with delays below 90 days. Numbers may not add up to 100% due to rounding.
Dec-15
Diversified credit portfolio, focused on core markets and cautious risk taking

Credit portfolio(1) by segment (Group, Mar-19, EURm)
Credit portfolio(1) by geography (Group, Mar-19, EURm)

Note: (1) Credit portfolio also includes advances to banks and central banks; (2) State includes exposures to central banks; (3) The largest part represent EU members.
NPLs fully covered by provisions and collateral

Top 20 NPLs (Group, Mar-19)

Source: Company information Note: (1) Cash coverage calculated including both individual and pool provisions.
NPL by geography (Group, Mar-19) NPL cash coverage(1) (Group, %)

NPL specific provisions Pool provisions
An important Group strength is the NPL cash coverage (CR1), which remains high at 78.6%. Further, the Group's NPL coverage ratio 2 stands at 64.9%, which is well above the EU average as published by the EBA (45.1% for Q4 2018).
As such, it enables a further reduction in NPLs without any material losses
New NPL formation very low, successfull legacy resolution

Low NPL in Retail segment throughout the economic cycle.
In Corporate segment a considerable reduction of NPL is observed in industries with the highest NPL %.
Top 10 NPL represent over 30% of the entire NPL volume; the coverage with provisions remains high, limiting the potential losses.
NPL ratio decreased from 6.9% to 6.3% YtD, while NPE ratio reduced by 0.4 p.p. YtD to 4.3%.

Note: NPL was defined until December 2014 as loan exposure to D and E clients/claims and delays over 90 days from loans to A, B and C classified clients. Since customers with loans (in arrears over) with 90 days past due should be classified in nonperforming grade (D or E), NPL definition changed and from 31.12.2014 include only D and E exposures; NPLs, NPL ratio and NPL cash coverage based on Credit portfolio; (1) Refers to corporate loans issued since 2014 and retail loans issued since 2015.
High % of Stage 1 Loan portfolio (Valued at amortized cost)
Stage portfolio at amortized costs (Group, Mar-19)

Stage 1 loans represent 88% of loan portfolio valued at amortized cost. Due to NPL reduction Strategy the share of Stage 3 loans is decreasing. Share of Stage 2 loans is reducing as well.


Strategy & IT

Track record of innovation
The pioneer of banking innovation in Slovenia

First Slovenian bank to launch contactless ATMs

First Slovenian bank to launch chat and video call functionalities

Only bank with multichannel 24/7 support (through phone, chat and video call)

Only bank with fully mobile express loan capabilities (Consumer & SME)

Top-ranked financial apps on App Store and Google Play

Mobile bank users(1) ('000s) Online bank users(1) ('000s)
Demonstrated success in moving to digital



% Penetration of client base
Use of chat and video call functionality ('000s of contacts)

Mobile wallet users & transactions (in EURk)


(1) Individual users (Klikin and NLB Klik); (2) In 2017 ~30,000 inactive NLB Klik users systematically removed; (3) Chat process improved with an additional question before putting chat to the queue, thus customers who previously clicked on a chat by mistake were removed and therefore consultans are more accessible to customers with real questions.
Clear strategy to address current challenges
Key challenges
| Sector and regulation | Macro | Clients | Technology |
|---|---|---|---|
| • Regulatory interventions |
• Low interest rate environment |
• More demanding and knowledgeable clients |
• Competition from fintechs |
| • Further complexity of new regulations (MREL, Basel IV) |
• Potential political and geopolitical risks |
• Preference for digital channels |
• Enhanced customer insights through data management |
| • Market consolidation |
• Potential economic slowdown |
• Impact of social media |
Strategic priorities
Source: Company information
| Innovative focus on customer experience ✓ Omni-channel product distribution ✓ Partnership programmes ✓ End-to-end customer solutions |
Enhanced distribution ✓ Migration to digital channels ✓ Sales process optimisation ✓ Improved value-creating customer insights |
|---|---|
| Cost containment – Simplicity champion ✓ Optimal operations and workforce ("Lean initiative") ✓ Effective procurement at group level ✓ Investment in IT transformation and shared services |
Improved risk management ✓ Optimised risk processes ✓ Improved risk modelling ✓ Streamlined risk governance |
| Optimised product offering ✓ Pricing optimisation ✓ Simplified product offering ✓ Further focus on fee-based & advisory products |
Regional specialist ✓ Exclusive strategic interest in and unique understanding of the region ✓ Consistent strategy across markets |

Medium-term objectives in IT and Digital
Leverage digital and data to enhance our business model
Enhance customer experience ✓ Increase customer satisfaction ✓ Create new business opportunities Optimise operations ✓ Full (paperless) digitalisation of processes ✓ Increased process automation ✓ Reduction in cost-to-serve ✓ Concentration on value adding activities (advisory, sales) Data insights ✓ Risk scoring models ✓ Behavioral models to inform individualised customer offers ✓ Support of automated decisions ✓ Upgrading digital channels to support full customer journeys ✓ Migration of customers to new digital channels ✓ Idea management implementation ✓ Deploying partnerships to explore new concepts ✓ Open eco-system to become solution Omni-channel Strategic initiatives 1 2 Innovative solutions 3 Increase innovation capacity ✓ Agile development ✓ Pull ideas driven by customer demands ✓ Empowering employees Simplification ✓ Process and product simplification to support digital delivery ✓ Simplified IT enabling digitalisation 4 Strategic objectives Improve customer insight ✓ Data collection ✓ Data extrapolation ✓ Advanced analytics

31
NLB Group synergy opportunities
Group synergies are being addressed in all functional areas
- Established predominantly for subsidiary banks
- Core banking maintenance and development operating since the beginning of 2018
- Additional support with common teams is being added:
- Solution for loan origination and approval process roll-out in 5 subsidiary banks
- ESB roll-out in 4 subsidiary banks
- CRM capability assessment followed by roll-out in 5 banks
IT regionalisation activities Procurement
- SIEM(1) and SOC(2) set up in Ljubljana are near completion
- Regional sourcing for all major categories is done on regular basis
- Implementation of a modern data management platform is progressing according to the project plan
- Regional IT strategy is currently being updated to fully reflect potential regional synergies
IT competence center Process (System) competences
- Introduction of lean principles is underway
- Loan origination and approval process is being mapped in all 6 subsidiary banks with aim to define and automate a standard regional process
- Standard and KPI definition is completed for payment processing and cash transactions
-
Basic KPI framework is being defined for common core processes
-
Updated regional standards in procurement that are ready to be implemented will unify local sourcing processes in the Group and maximise their financial effects
- Systematic approach to cost optimisation through Non-FTE cost optimisation project in the NLB Group was introduced in September 2015
- Central sourcing in strategic sourcing categories is in place
By actively working on Group synergies, NLB Group leverages on costs (scale), speed of implementation and knowledge sharing


Outlook

Outlook 2019
Macro outlook & risk factors affecting the business outlook
Business outlook
- ✓ Real GDP growth: most countries are likely to grow at around 3% - 4% if supported by loose monetary conditions, fiscal easing and solid domestic demand
- ✓ Public debt in all markets below EU average
- ✓ Low household indebtedness and solid savings performance
- ? Economies will be sensitive to a potential slowdown in the Eurozone
- ? Worsened interest rate outlook
- ? Regulatory & tax measures impacting banks
- ? Geopolitical uncertainties
ASSUMPTIONS:
- Moderate increase of revenues and pre-provision income
- Continued net loan growth in line with GDP dynamics and stable NIM
- Increase of cost of risk, however remaining at low levels
- Ambition to remain flat on costs, however upward pressure due to investments and labour costs

Appendixes
| Appendix 1: Segment Analysis |
36 |
|---|---|
| Appendix 2: Macro Overview |
55 |
| Appendix 3: EC committments |
69 |
| Appendix 4: Financial statements |
71 |


Appendix 1
Segment Analysis

NLB Group business segments
| Retail banking in Slovenia |
Corporate and investment banking in Slovenia |
Strategic foreign markets |
Financial markets in Slovenia |
Non-core members |
|
|---|---|---|---|---|---|
| Retail NLB Skladi NLB Vita(1) Bankart(2) |
Key corporates SME corporates Investment banking and custody Restructuring and workout |
NLB Banka, Skopje NLB Banka, Banja Luka NLB Banka, Sarajevo NLB Banka, Prishtina NLB Banka, Podgorica NLB Banka, Beograd |
Treasury activities Trading in financial instruments Asset and liabilities management (ALM) |
Non-core members according to EC commitments REAM entities NLB Srbija NLB Crna Gora |
|
| (Mar 2019, in EUR million) | • Largest retail banking group in Slovenia by loans, deposits and number of branches • #1 in private banking and asset management • Focused on upgrading customer digital experience and satisfaction |
• Market leader in corporate banking with focus on advisory and long-term strategic partnerships • Market leader in Investment Banking and Custody services • Regional know-how and experience in Corporate Finance and #1 lead organiser for syndicated loans in Slovenia • Strong trade finance operations and other fee based business • Market leader at FX and interest rate hedges |
• Leading SEE franchise with 6 independent, well capitalised and largely self-funded subsidiaries • The only international banking group with exclusive focus on the SEE region |
• Maintaining stable funding base • Management of well diversified liquidity reserves • Managing interest rate positions with responsive pricing policy |
• Assets booked non-core subsidiaries funded via NLB d.d. • Controlled wind-down of remaining assets, including collection of claims, liquidation of subsidiaries and sale of assets |
| Profit b.t. | 16.3 | 19.4 | 22.2 | 6.1 | 1.4 |
| Total assets |
2,441 | 2,014 | 4,293 | 3,911 | 217 |
| total assets(3) % of |
19% | 15% | 33% | 30% | 2% |
| CIR | 62.3% | 38.8% | 50.0% | 21.0% | 80.7% |
| Cost of risk (bp) |
5 | -15 | -2 | / | -67 |
Notes: (1) 50% equity stake, under equity consolidation; (2) 39% minority stake; (3) Other activities 1%.
Estimated effects of segments metodology changes
From 2019, the new methodology for monitoring the business segment operations has been in use, due to the changes in the market segmentation criteria and the treatment of legal entities in the Bank, the release of EC commitments related to disinvestments of certain industries and other strategic decisions:
- Investment Banking and Custody Services were transferred from the Financial Markets in Slovenia to Corporate and Investment Banking in Slovenia.
- SME reorganization affected Corporate and Investment Banking in Slovenia and Retail Banking in Slovenia (transfer of micro clients from Corporate to Retail segment).
- The EC commitments regarding the reduction of credit business in specific industries (construction, transport, financial holdings, foreign clients) have ceased to apply, hence the specific monitoring and management of this segment is not needed any more. This affected the Corporate and Investment Banking in Slovenia and the segment of Non-Core Members (renamed from Non-Core Markets and Activities).
- NLB Srbija and NLB Crna Gora were transferred from the segment Strategic Foreign Markets to Non-Core Members.
Due to the new methodology, the segment results for 2019 are not directly comparable to the segment results from the previous year. In the table below, the estimated effects due to segments changes for the full year 2018 are presented.
| in EUR million | Retail banking in Slovenia |
Corporate and Investment banking in Slovenia |
Strategic foreign markets |
Financial markets in Slovenia |
Non-core members |
Other |
|---|---|---|---|---|---|---|
| Net interest income | 3.1 | 1.8 | 0.5 | -0.3 | -5.1 | |
| Net non-interest income | 4.6 | 2.3 | -1.8 | -8.2 | 3.2 | |
| Total costs* | -6.1 | -4.4 | 1.4 | 6.1 | 3.0 | no effects |
| Impairments and provisions* | -0.9 | 6.6 | 1.4 | 0.0 | -7.1 | |
| Result before tax | 0.7 | 6.3 | 1.5 | -2.4 | -6.1 | |
| Total assets | 37.1 | -9.5 | -43.5 | 47.9 | -32.1 | |
| Gross loans to customers | 38.1 | 111.8 | -69.0 | -0.1 | -80.8 | no effects |
| Deposit from customers | 188.1 | -107.6 | 0.0 | -71.0 | -9.6 |
Estimated effects of segments methodology changes for 2018(1)
*negative value=increase, positive value=decrease

Note: (1) Investment banking was till 2019 officialy a part of Financial Markets in Slovenia but was presented as a separate segment within Corporate banking in Slovenia in previous reports. Under new segmentation it is included in the segment Corporate and Investment banking in Slovenia.
Retail banking in Slovenia
| in EUR million consolidated |
Retail banking in Slovenia | |||
|---|---|---|---|---|
| 1-3 2019 | 1-3 2018 | Change YoY* | ||
| Net interest income | 23.0 | 18.2 | 4.8 | |
| Net non-interest income | 20.0 | 18.3 | 1.8 | |
| Total net operating income | 43.0 | 36.4 | 6.6 | |
| Total costs | -26.8 | -25.5 | -1.3 | |
| Result before impairments and provisions | 16.2 | 10.9 | 5.3 | |
| o/w non-recurring items | 0.0 | 0.0 | ||
| Impairments and provisions | -1.1 | -1.2 | 0.2 | |
| Net gains from investments in subsidiaries, associates, and JVs' |
1.1 | 1.2 | 0.0 | |
| Result before tax | 16.3 | 10.9 | 5.4 |
| 31 Mar 2019 | 31 Dec 2018 | Change YtD* | |
|---|---|---|---|
| Net loans to customers | 2,277.1 | 2,217.4 | 59.7 |
| Gross loans to customers | 2,305.0 | 2,243.4 | 61.5 |
| Housing loans | 1,376.8 | 1,374.6 | 2.3 |
| Interest rate on housing loans | 2.54% | 2.50% | 0.04 p.p. |
| Consumer loans | 628.4 | 599.0 | 29.4 |
| Interest rate on consumer loans | 6.28% | 5.88% | 0.40 p.p. |
| Other | 299.7 | 269.9 | 29.8 |
| Deposits from customers | 6,095.4 | 5,814.5 | 280.9 |
| Interest rate on deposits | 0.06% | 0.08% | -0.03 p.p. |
| Non-performing loans (gross) | 43.9 | 43.0 | 0.9 |
| 1-3 2019 | 1-3 2018 | Change YoY* | |
| Cost of risk (in bps) | 5 | 4 | 1 |
| CIR | 62.3% | 70.0% | -7.7 p.p. |
* Due to the new methodology, the segment results for 2019 are not directly comparable to the segment results from the previous year.
0.32 p.p.
Interest margin 2.21% 1.89%
- The segment recorded EUR 43.0 million of net operating income. The comparison shows EUR 6.6 million increase YoY, of which approximately EUR 2 million increase is assessed as the effect of the transfer of micro clients from Corporate to Retail segment.
- Net interest income is higher due to higher interest rates and growth in volume of loans in the amount of EUR 61.5 million, of which EUR 38 million increase relates to the transfer of micro clients from Corporate segment. The production of new consumer loans in Q1 2019 amounted to EUR 100 million (EUR 82 million in Q1 2018), which led to increase of balance by EUR 29.4 million YtD. The share of consumer loans in all gross loans increased to 28% (from 25% in Q1 2018).
- Without the effect of the change in segment presentation (approximately EUR 1.5 million) the total costs remained on the level of the same period of previous year.
- Increase in deposits from customers mostly due to transfer of micro clients from Corporate segment (EUR 188.1 million) and increase in demand deposits from retail clients.
Retail banking in Slovenia
High and stable market shares across products

Market share of net loans to individuals in Slovenia Market share of deposits from individuals in Slovenia
Upside from fee generating products

NLB Private banking offering NLB Bankassurance GWP (EURm)


Long-term deposits Sight deposits Short-term deposits
- Improving macro and low household indebtedness (21% GDP) driving retail banking growth
-
1 player in Private Banking(3)
- Limited competition and strong cross-selling capabilities with Bankassurance and asset management
-
1 player in Slovenian asset management(4); market share of NLB Skladi at mutual funds in Slovenia equals 32.2% as of 31 Mar 2019
- AuM of 1,322 EUR m as of 31 Mar 2019 including investments in mutual funds and discretionary portfolios
- Bankassurance business
- Life: NLB Vita has reached 15.7% market share by GWP, becoming #3 largest player in the Slovenian market as of 31 March 2019
- Non-life: Solid growth, in partnership with #3 non-life company (Generali)
Source: Bank of Slovenia (retail loans and deposits), Company information, Slovenian Fund Management Association
Note: (1) Excluding the NPL sale effect of EUR 27m net; (2) Excludes deposits of foreign persons; (3) Company information; (4) By AuM (Slovenian Fund Management Association).
Corporate and Investment banking in Slovenia
| in EUR million consolidated |
Corporate and Investment banking in Slovenia |
||
|---|---|---|---|
| 1-3 2019 | 1-3 2018 | Change YoY* | |
| Net interest income | 10.8 | 9.6 | 1.2 |
| Net non-interest income | 15.5 | 8.4 | 7.1 |
| Total net operating income | 26.3 | 17.9 | 8.4 |
| Total costs | -10.2 | -10.5 | 0.4 |
| Result before impairments and provisions | 16.1 | 7.4 | 8.7 |
| Impairments and provisions | 3.3 | -1.1 | 4.4 |
| Result before tax | 19.4 | 6.3 | 13.1 |
| 31 Mar 2019 | 31 Dec 2018 | Change YtD* | |
|---|---|---|---|
| Net loans to customers | 2,011.4 | 1,950.4 | 61.0 |
| Gross loans to customers | 2,183.8 | 2,061.0 | 122.8 |
| Corporate | 1,987.7 | 1,854.4 | 133.3 |
| Key/SMECorporates | 1,697.2 | 1,643.2 | 54.0 |
| Interest rate on Key/SME Corporates | |||
| loans | 1.87% | 1.88% | -0.01 p.p. |
| Investment banking** | 0.1 | / | / |
| Restructuring and Workout | 290.4 | 211.2 | 79.2 |
| State | 195.8 | 206.1 | -10.4 |
| Interest rate on State loans | 2.84% | 1.69% | 1.15 p.p. |
| Deposits from customers | 1,111.7 | 1,120.8 | -9.1 |
| Interest rate on deposits | 0.07% | 0.07% | 0.00 p.p. |
| Non-performing loans (gross) | 262.8 | 179.7 | 83.0 |
| 1-3 2019 | 1-3 2018 | Change YoY* | |
|---|---|---|---|
| Cost of risk (in bps) | -15 | 4 | -19 |
| CIR | 38.8% | 58.9% | -20.1 p.p. |
| Interest margin | 2.87% | 2.32% | 0.56 p.p. |
| * Due to the new methodology, the segment results for 2019 are not directly comparable to the segment results |
**Investment banking w as show n as separate part of this segment before 2019. from the previous year.
- The segment recorded EUR 26.3 million of net operating income, EUR 8.4 million increase YoY, of which approximately EUR 2.3 million is assigned to change in segment presentation. Net non-interest income was mainly affected by partial repayment of larger exposure measured at fair value through profit and loss (EUR 5.1 million).
- The Investment Banking and Custody recorded net non-interest income in the amount of EUR 2.6 million and has increased by EUR 0.3 million YoY. Total income growth is the result of larger volume of transactions.
- Total costs decreased by EUR 0.4 million YoY, despite the transfer of the costs due to change in segment presentation.
- Impairments and provisions were released in the amount of EUR 3.3 million, which includes releases on NPL clients that were transferred from Non-core segment.
- Presented increase in gross loans to customers is mostly due to change in segment presentation (EUR 149.8 million due to transfer from NLB Non-core and EUR -38.1 million from transfer of micro clients to Retail). Key and SME clients recorded the growth due to redrawing of revolving loans and production of new loans (EUR 48.5 million). The gross loans to state recorded a decrease of EUR 10.4 million.
Corporate banking in Slovenia High market shares across products(1)

#1 in corporate and state loans

#1 in guarantees and letters of credit

- Largest bank in the country with high capacity to lend to and service large clients
- Serves over 9k corporate clients as of 31 Mar 2019
- Competitive advantage in SME market due to largest branch network fueled the growth in Mid Corporate and Small Enterprises
- Large Corporate portfolio has declined since 2016 mainly due to EC commitments that imposed:
- RoE targets, affecting NLB ability to participate in recent issuance by State-owned enterprises and high rated corporate clients(4)
- Additional restrictions on cross-border lending (released in Aug-18), leasing and factoring have impacted new business opportunity
- In 2018 sizable maturities and prepayments of some larger exposures.
- With the restrictions being lifted NLB is able to explore these and other opportunities to restore a healthy growth in Large Corporate segment
Strong local corporate fee business, across merchant acquiring, investment banking and custody services
12.9k (3) POS terminals
36.4% mkt share(3) in merchant acquiring
EUR 15.9bn assets under custody
Note: (1) Data for NLB as per 31 Mar 2019, other banks as per 31 Dec 2018 (latest available); (2) Key business excludes restructuring and workout; (3) As of 31 Mar 2019; (4) Based on NLB internal credit rating.
Source: Bank of Slovenia, Company information
Strategic foreign markets
| in EUR million consolidated |
Strategic foreign markets | ||
|---|---|---|---|
| 1-3 2019 | 1-3 2018 | Change YoY* | |
| Net interest income | 38.6 | 35.5 | 3.1 |
| Net non-interest income | 12.1 | 24.6 | -12.5 |
| Total net operating income | 50.7 | 60.1 | -9.4 |
| Total costs | -25.3 | -24.1 | -1.2 |
| Result before impairments and provisions | 25.4 | 36.0 | -10.6 |
| o/w non-recurring items | -0.3 | 12.2 | 0.0 |
| Impairments and provisions | -3.2 | 3.0 | -6.2 |
| Result before tax | 22.2 | 39.0 | -16.8 |
| o/w Result of minority shareholders | 2.0 | 3.0 | -1.0 |
31 Mar 2019 31 Dec 2018 Change YtD*
| Net loans to customers | 2,753.6 | 2,718.0 | 35.6 |
|---|---|---|---|
| Gross loans to customers | 2,915.8 | 2,932.7 | -17.0 |
| Retail | 1,466.7 | 1,438.1 | 28.6 |
| Interest rate on retail loans | 6.80% | 7.09% | -0.29 p.p. |
| Corporate | 1,364.6 | 1,405.0 | -40.3 |
| Interest rate on corporate loans | 4.71% | 4.92% | -0.21 p.p. |
| State | 84.4 | 89.6 | -5.2 |
| Interest rate on state loans | 4.23% | 4.33% | -0.09 p.p. |
| Deposits from customers | 3,466.1 | 3,438.1 | 28.0 |
| Interest rate on deposits | 0.56% | 0.61% | -0.06 p.p. |
| Non-performing loans (gross) | 146.2 | 219.9 | -73.6 |
| 1-3 2019 | 1-3 2018 | Change YoY* | |
|---|---|---|---|
| Cost of risk (in bps) | -2 | -9 | 7 |
| CIR normalized | 50.0% | 40.1% | 9.9 p.p. |
| Interest margin | 3.71% | 3.81% | -0.11 p.p. |
| * Due to the new methodology, the segment results for 2019 are not directly comparable to the segment results |
from the previous year.
- The segment recorded EUR 50.7 million of net operating income. In Q1 2018 the result was positively affected by the sale of NLB Nov Penziski Fond, Skopje (EUR 12.2 million). Increase of net interest income of EUR 3.1 million was recorded in all subsidiary banks on due to loan growth despite decreasing trend of interest margins.
- Total costs increased by EUR 1.2 million YoY of which EUR 0.3 million relates to nonrecurring costs.
- Change in impairments and provisions, establishment of EUR 3.2 million in Q1 2019, while release of EUR 3.0 million in Q1 2018.
- Gross loans to customers decreased by EUR 17.0 million YtD of which due to change in segment presentation in the amount of EUR -69.0 million. Nevertheless, gross loans in most subsidiary banks increased. The largest increases were recorded in NLB Banka, Prishtina (EUR 20.9 million) and NLB Banka, Beograd (EUR 21.0 million).
- NPLs decrease mostly due to change in segment presentation.
SEE banks continuing solid performance
- ✓ 8% growth of net interest income YoY
- ✓ Net non-interest income on the same level YoY, if non-recurring income from the sale of NLB Nov Penziski Fond, Skopje in Q1 2018 is excluded
- ✓ Growing credit portfolio in most markets, with aggregate deposits balance marginally up YtD
| NLB Banka Skopje |
Banja Luka | NLB Banka | NLB Banka Sarajevo |
Prishtina | NLB Banka | Podgorica | NLB Banka | NLB Banka Beograd |
Total | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| banks(1) core |
|||||||||||||||
| B/S (EURm) | 31 Mar 2019 |
31 Dec 2018 |
31 Mar 2019 |
31 Dec 2018 |
31 Mar 2019 |
31 Dec 2018 |
31 Mar 2019 |
31 Dec 2018 |
31 Mar 2019 |
31 Dec 2018 |
31 Mar 2019 |
31 Dec 2018 |
31 Mar 2019 |
31 Dec 2018 |
Δ |
| Total assets | 1,336 | 1,350 | 753 | 721 | 601 | 592 | 691 | 668 | 494 | 489 | 499 | 484 | 4,374 | 4,305 | 2% |
| Net loans to customers |
850 | 859 | 382 | 385 | 371 | 359 | 488 | 467 | 323 | 311 | 340 | 319 | 2,754 | 2,699 | 2% |
| Deposits from customers |
1,054 | 1,076 | 600 | 576 | 477 | 472 | 599 | 586 | 388 | 392 | 360 | 353 | 3,478 | 3,455 | 1% |
| P&L (EURm) | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | Δ |
| NII(2) | 12.4 | 11.8 | 4.8 | 4.3 | 4.4 | 4.3 | 7.4 | 6.2 | 4.8 | 4.1 | 4.9 | 4.9 | 38.6 | 35.6 | 8% |
| NNII(2) | 3.7 | 12.6 | 2.6 | 2.5 | 2.3 | 2.1 | 1.3 | 1.0 | 1.2 | 1.1 | 1.1 | 0.9 | 12.1 | 20.1 | -40%(4) |
| OpEx | -6.8 | -6.0 | -3.2 | -3.2 | -3.5 | -3.4 | -3.0 | -2.9 | -3.1 | -2.9 | -4.5 | -4.2 | -24.0 | -22.7 | 6% |
| PPI | 9.3 | 18.4 | 4.2 | 3.6 | 3.1 | 2.9 | 5.7 | 4.3 | 2.9 | 2.3 | 1.4 | 1.5 | 26.7 | 33.0 | -19% |
| Result a.t. |
7.5 | 17.0 | 5.9 | 5.3 | 2.7 | 3.0 | 4.8 | 3.6 | -0.5(5) | 2.7 | 1.1 | 1.4 | 21.5 | 33.1 | -35% |
| Ratios | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | 1-3 2019 | 1-3 2018 | |||
| LTD net (in %) |
80.6 | 81.8 | 63.8 | 65.1 | 77.9 | 78.1 | 81.4 | 78.7 | 83.2 | 78.1 | 94.2 | 93.7 | |||
| margin(3) Net interest |
3.84% | 3.99% | 2.67% | 2.61% | 3.02% | 3.26% | 4.43% | 4.26% | 4.22% | 3.89% | 4.21% | 5.43% | |||
| CIR | 42.2% | 24.6% | 42.7% | 46.5% | 52.5% | 54.0% | 34.4% | 40.2% | 51.4% | 56.5% | 75.8% | 73.8% | |||
| RoE a.t. |
14.8% | 39.2% | 25.9% | 23.5% | 13.5% | 16.5% | 25.8% | 20.9% | -2.8% | 16.3% | 6.2% | 9.0% |

Source: Company information
Note: (1) Calculated as simple sums for each item; (2) NII: Net interest income, NNII: Net non-interest income; (3) Calculated on the basis of interest bearing assets ; interest margin data for 2018 are adjusted to new methodology (calculation based on the number of days for the period). (4) In Q12018 one-off effect from the sale of Nov Penziski Fond, Skopje (EUR 8.5 milion effect on bank level). (5) Due to established provisions for legal disputes.
NLB Banka Skopje
| NLB Banka AD Skopje | "on stand alone basis" | |||||||
|---|---|---|---|---|---|---|---|---|
| Key financial indicators | Change | Balance sheet | Change | |||||
| 1-3 2019 | 1-3 2018 | YoY | in 000 EUR | 31 Mar 2019 | 31 Dec 2018 | YtD | ||
| ROE a.t. | 14.8% | 39.2% | -24.5 p.p. | Total assets | 1,336,123 | 1,350,054 | -13,931 | |
| Interest margin* | 3.84% | 3.99% | -0.2 p.p. | Loans to customers (net) | 849,792 | 858,592 | -8,800 | |
| CIR | 42.2% | 24.6% | 17.6 p.p. | Loans to customers (gross) | 909,789 | 918,140 | -8,351 | |
| Cost of risk net (bps)** | 37 | -14 | 51 | |||||
| LTD net (%) | 80.6 | 81.8 | -1.1 | Gross loans to corporate | 368,968 | 383,212 | -14,244 | |
| Income statement | Change | Gross loans to individuals | 537,621 | 531,406 | 6,215 | |||
| in 000 EUR | 1-3 2019 | 1-3 2018 | YoY | Gross loans to state | 3,200 | 3,522 | -322 | |
| Total net operating income | 16,066 | 24,400 | -8,334 | -34.2% | Financial assets | 225,608 | 196,112 | 29,496 |
| Net interest income | 12,413 | 11,847 | 566 | 4.8% | Deposits from customers | 1,054,053 | 1,076,154 | -22,101 |
| Net non-interest income | 3,653 | 12,553 | -8,900 | -70.9% | Deposits from corporate | 261,743 | 272,060 | -10,317 |
| o/w net fees and commissions |
3,561 | 3,799 | -238 | -6.3% | Deposits from individuals | 788,568 | 800,372 | -11,804 |
| Total costs | -6,776 | -6,004 | -772 | -12.9% | Deposits from state | 3,742 | 3,722 | 20 |
| Employee costs | -3,416 | -3,230 | -186 | -5.8% | ||||
| Other general and administrative expenses | -2,278 | -1,998 | -280 | -14.0% | NPL gross | 56,186 | 56,050 | 136 |
| Depreciation and amortization | -1,082 | -775 | -307 | -39.6% | % NPL | 5.2% | 5.1% | 0.1 p.p. |
| Result before impairments and provisions | 9,290 | 18,397 | -9,107 | -49.5% | Capital (according to local legislation) | |||
| Impairments and provisions | -946 | 208 | -1,154 | - | Capital adequacy ratio | 17.0% | 16.7% | 0.3 p.p. |
| Result after tax | 7,502 | 16,996 | -9,494 | -55.9% | ||||
| Number of employees | 878 | 858 | 20 | 2.3% |
* Interest margin data for 2018 are adjusted to new methodology (calculation based on the number of days for the period).
** Calculated as credit impairments and provisions over average net loans to customers.
Result after tax and before impairments and provisions

| Balance sheet | |||||
|---|---|---|---|---|---|
| in 000 EUR | 31 Mar 2019 | 31 Dec 2018 | YtD | ||
| Total assets | 1,336,123 | 1,350,054 | -13,931 | -1.0% | |
| Loans to customers (net) | 849,792 | 858,592 | -8,800 | -1.0% | |
| Loans to customers (gross) | 909,789 | 918,140 | -8,351 | -0.9% | |
| Gross loans to corporate | 368,968 | 383,212 | -14,244 | -3.7% | |
| Gross loans to individuals | 537,621 | 531,406 | 6,215 | 1.2% | |
| Gross loans to state | 3,200 | 3,522 | -322 | -9.1% | |
| Financial assets | 225,608 | 196,112 | 29,496 | 15.0% | |
| Deposits from customers | 1,054,053 | 1,076,154 | -22,101 | -2.1% | |
| Deposits from corporate | 261,743 | 272,060 | -10,317 | -3.8% | |
| Deposits from individuals | 788,568 | 800,372 | -11,804 | -1.5% | |
| Deposits from state | 3,742 | 3,722 | 20 | 0.5% | |
| NPL gross | 56,186 | 56,050 | 136 | 0.2% | |
| % NPL | 5.2% | 5.1% | 0.1 p.p. | ||
| Capital (according to local legislation) | |||||
| Capital adequacy ratio | 17.0% | 16.7% | 0.3 p.p. |

NLB Banka Banja Luka
| NLB Banka A.D., Banja Luka | "on stand alone basis" | |||
|---|---|---|---|---|
| Key financial indicators | Change | |||
| 1-3 2019 | 1-3 2018 | YoY | ||
| ROE a.t. | 25.9% | 23.5% | 2.4 p.p. | |
| Interest margin* | 2.67% | 2.61% | 0.1 p.p. | |
| CIR | 42.7% | 46.5% | -3.8 p.p. | |
| Cost of risk net (bps)** | -208 | -261 | 53 | |
| LTD net (%) | 63.8 | 65.1 | -1.3 | |
| Income statement | Change | |||
| in 000 EUR | 1-3 2019 | 1-3 2018 | YoY | |
| Total net operating income | 7,386 | 6,786 | 600 | 8.8% |
| Net interest income | 4,756 | 4,305 | 451 | 10.5% |
| Net non-interest income | 2,630 | 2,481 | 149 | 6.0% |
| o/w net fees and commissions |
2,579 | 2,591 | -12 | -0.5% |
| Total costs | -3,155 | -3,154 | -1 | 0.0% |
| Employee costs | -2,104 | -2,066 | -38 | -1.8% |
| Other general and administrative expenses | -716 | -794 | 78 | 9.8% |
| Depreciation and amortization | -335 | -294 | -41 | -13.9% |
| Result before impairments and provisions | 4,231 | 3,632 | 599 | 16.5% |
| Impairments and provisions | 1,914 | 2,294 | -380 | -16.6% |
| Result after tax | 5,862 | 5,327 | 535 | 10.0% |
| Number of employees | 481 | 485 | -4 | -0.8% |
* Interest margin data for 2018 are adjusted to new methodology (calculation based on the number of days for the period).
* * Calculated as credit impairments and provisions over average net loans to customers.
Result after tax and before impairments and provisions (EUR million)

| Balance sheet | Change | |||
|---|---|---|---|---|
| in 000 EUR | 31 Mar 2019 | 31 Dec 2018 | YtD | |
| Total assets | 753,027 | 720,509 | 4.5% | |
| Loans to customers (net) | 382,490 | 384,806 | -2,316 | -0.6% |
| Loans to customers (gross) | 403,345 | 408,312 | -4,967 | -1.2% |
| Gross loans to corporate | 171,546 | 176,353 | -4,807 | -2.7% |
| Gross loans to individuals | 184,363 | 180,933 | 3,430 | 1.9% |
| Gross loans to state | 47,436 | 51,026 | -3,590 | -7.0% |
| Financial assets | 134,076 | 107,316 | 26,760 | 24.9% |
| Deposits from customers | 599,828 | 575,775 | 24,053 | 4.2% |
| Deposits from corporate | 130,423 | 135,670 | -5,247 | -3.9% |
| Deposits from individuals | 416,523 | 402,203 | 14,320 | 3.6% |
| Deposits from state | 52,882 | 37,902 | 14,980 | 39.5% |
| NPL gross | 15,717 | 19,199 | -3,482 | -18.1% |
| % NPL | 2.6% | 3.2% | ||
| Capital (according to local legislation) | ||||
| Capital adequacy ratio | 16.1% | 15.6% | 32,518 -0.6 p.p. 0.5 p.p. |
|
| Gross loans to customers |
split | (31 Mar 2019, EUR million) | ||
| State 11,7% 45,7% |
Corporate 42,5% |
|||
| Individuals |

NLB Banka Sarajevo
| NLB Banka d.d., Sarajevo | "on stand alone basis" | |||
|---|---|---|---|---|
| Key financial indicators | Change | |||
| 1-3 2019 | 1-3 2018 | YoY | ||
| ROE a.t. | 13.5% | 16.5% | -3.0 p.p. | |
| Interest margin* | 3.02% | 3.26% | -0.2 p.p. | |
| CIR | 52.5% | 54.0% | -1.5 p.p. | |
| Cost of risk net (bps)** | -10 | -1 | -9 | |
| LTD net (%) | 77.9 | 78.1 | -0.2 | |
| Income statement | Change | |||
| in 000 EUR | 1-3 2019 | 1-3 2018 | YoY | |
| Total net operating income | 6,610 | 6,377 | 233 | 3.7% |
| Net interest income | 4,359 | 4,317 | 42 | 1.0% |
| Net non-interest income | 2,251 | 2,060 | 191 | 9.3% |
| o/w net fees and commissions |
2,010 | 1,708 | 302 | 17.7% |
| Total costs | -3,469 | -3,444 | -25 | -0.7% |
| Employee costs | -2,053 | -2,081 | 28 | 1.3% |
| Other general and administrative expenses | -1,070 | -1,169 | 99 | 8.5% |
| Depreciation and amortization | -346 | -194 | -152 | -78.4% |
| Result before impairments and provisions | 3,141 | 2,933 | 208 | 7.1% |
| Impairments and provisions | -40 | 352 | -392 | - |
| Result after tax | 2,748 | 2,966 | -218 | -7.3% |
| Number of employees | 449 | 464 | -15 | -3.2% |
* Interest margin data for 2018 are adjusted to new methodology (calculation based on the number of days for the period).
* * Calculated as credit impairments and provisions over average net loans to customers.
Result after tax and before impairments and provisions (EUR million)

| Balance sheet | Change YtD |
|||
|---|---|---|---|---|
| in 000 EUR | 31 Mar 2019 | 31 Dec 2018 | ||
| Total assets | 601,320 | 592,166 | 9,154 | 1.5% |
| Loans to customers (net) | 371,307 | 359,499 | 11,808 | 3.3% |
| Loans to customers (gross) | 402,779 | 391,567 | 11,212 | 2.9% |
| Gross loans to corporate | 182,970 | 176,368 | 6,602 | 3.7% |
| Gross loans to individuals | 216,501 | 211,972 | 4,529 | 2.1% |
| Gross loans to state | 3,308 | 3,227 | 81 | 2.5% |
| Financial assets | 42,103 | 39,337 | 2,766 | 7.0% |
| Deposits from customers | 476,690 | 472,297 | 4,393 | 0.9% |
| Deposits from corporate | 119,645 | 127,175 | -7,530 | -5.9% |
| Deposits from individuals | 286,099 | 280,207 | 5,892 | 2.1% |
| Deposits from state | 70,946 | 64,915 | 6,031 | 9.3% |
| NPL gross | 30,014 | 30,805 | -791 | -2.6% |
| % NPL | 5.5% | 5.7% | -0.2 p.p. | |
| Capital (according to local legislation) | ||||
| Capital adequacy ratio | 15.8% | 16.4% | -0.5 p.p. | |

NLB Banka Prishtina
| NLB Banka sh.a., Prishtine | "on stand alone basis" | ||||
|---|---|---|---|---|---|
| Key financial indicators | Change | ||||
| 1-3 2019 | 1-3 2018 | YoY | |||
| ROE a.t. | 25.8% | 20.9% | 4.9 p.p. | ||
| Interest margin* | 4.43% | 4.26% | 0.2 p.p. | ||
| CIR | 34.4% | 40.2% | -5.9 p.p. | ||
| Cost of risk net (bps)** | -6 | 1 | -7 | ||
| LTD net (%) | 81.4 | 78.7 | 2.7 | ||
| Income statement | Change | ||||
| in 000 EUR | 1-3 2019 | 1-3 2018 | YoY | ||
| Total net operating income | 8,695 | 7,198 | 1,497 | 20.8% | |
| Net interest income | 7,384 | 6,183 | 1,201 | 19.4% | |
| Net non-interest income | 1,311 | 1,015 | 296 | 29.2% | |
| o/w net fees and commissions |
1,575 | 1,297 | 278 | 21.4% | |
| Total costs | -2,989 | -2,896 | -93 | -3.2% | |
| Employee costs | -1,490 | -1,514 | 24 | 1.6% | |
| Other general and administrative expenses | -1,053 | -1,080 | 27 | 2.5% | |
| Depreciation and amortization | -446 | -302 | -144 | -47.7% | |
| Result before impairments and provisions | 5,706 | 4,302 | 1,404 | 32.6% | |
| Impairments and provisions | -363 | -311 | -52 | -16.7% | |
| Result after tax | 4,787 | 3,617 | 1,170 | 32.3% | |
| Number of employees | 470 | 476 | -6 | -1.3% |
* Interest margin data for 2018 are adjusted to new methodology (calculation based on the number of days for the period).
* * Calculated as credit impairments and provisions over average net loans to customers.
Result after tax and before impairments and provisions (EUR million)

| Balance sheet | Change | ||||
|---|---|---|---|---|---|
| in 000 EUR | 31 Mar 2019 | 31 Dec 2018 | YtD | ||
| Total assets | 691,186 | 668,127 | 23,059 | 3.5% | |
| Loans to customers (net) | 487,557 | 466,854 | 20,703 | 4.4% | |
| Loans to customers (gross) | 514,823 | 493,950 | 20,873 | 4.2% | |
| Gross loans to corporate | 331,322 | 315,408 | 15,914 | 5.0% | |
| Gross loans to individuals | 183,501 | 178,542 | 4,959 | 2.8% | |
| Gross loans to state | 0 | 0 | 0 | - | |
| Financial assets | 75,302 | 64,733 | 10,569 | 16.3% | |
| Deposits from customers | 598,878 | 585,851 | 13,027 | 2.2% | |
| Deposits from corporate | 153,429 | 154,828 | -1,399 | -0.9% | |
| Deposits from individuals | 435,513 | 421,003 | 14,510 | 3.4% | |
| Deposits from state | 9,936 | 10,020 | -84 | -0.8% | |
| NPL gross | 14,368 | 14,361 | 7 | 0.0% | |
| % NPL | 2.3% | 2.4% | -0.1 p.p. | ||
| Capital (according to local legislation) | |||||
| Capital adequacy ratio | 15.0% | 14.6% | 0.4 p.p. | ||

NLB Banka Podgorica
| NLB Banka a.d., Podgorica | "on stand alone basis" | ||||
|---|---|---|---|---|---|
| Key financial indicators | Change | ||||
| 1-3 2019 | 1-3 2018 | YoY | |||
| ROE a.t. | -2.8% | 16.3% | -19.1 p.p. | ||
| Interest margin* | 4.22% | 3.89% | 0.3 p.p. | ||
| CIR | 51.4% | 56.5% | -5.1 p.p. | ||
| Cost of risk net (bps)** | -21 | -97 | 76 | ||
| LTD net (%) | 83.2 | 78.1 | 5.2 | ||
| Income statement | Change | ||||
| in 000 EUR | 1-3 2019 | 1-3 2018 | YoY | ||
| Total net operating income | 5,981 | 5,183 | 798 | 15.4% | |
| Net interest income | 4,788 | 4,100 | 688 | 16.8% | |
| Net non-interest income | 1,193 | 1,083 | 110 | 10.2% | |
| o/w net fees and commissions |
1,318 | 1,214 | 104 | 8.6% | |
| Total costs | -3,075 | -2,929 | -146 | -5.0% | |
| Employee costs | -1,809 | -1,770 | -39 | -2.2% | |
| Other general and administrative expenses | -887 | -939 | 52 | 5.5% | |
| Depreciation and amortization | -379 | -220 | -159 | -72.3% | |
| Result before impairments and provisions | 2,906 | 2,254 | 652 | 28.9% | |
| Impairments and provisions | -3,369 | 478 | -3,847 | - | |
| Result after tax | -489 | 2,729 | -3,218 | - | |
| Number of employees | 300 | 311 | -11 | -3.5% |
* Interest margin data for 2018 are adjusted to new methodology (calculation based on the number of days for the period).
* * Calculated as credit impairments and provisions over average net loans to customers.
Result after tax and before impairments and provisions (EUR million)

| Change YtD |
|||
|---|---|---|---|
| 31 Mar 2019 | 31 Dec 2018 | ||
| 494,201 | 489,283 | 4,918 | 1.0% |
| 322,866 | 310,692 | 12,174 | 3.9% |
| 336,150 | 323,914 | 12,236 | 3.8% |
| 95,287 | 90,223 | 5,064 | 5.6% |
| 211,797 | 203,207 | 8,590 | 4.2% |
| 29,066 | 30,484 | -1,418 | -4.7% |
| 44,999 | 54,781 | -9,782 | -17.9% |
| 387,874 | 391,750 | -3,876 | -1.0% |
| 117,259 | 116,364 | 895 | 0.8% |
| 255,602 | 256,975 | -1,373 | -0.5% |
| 15,013 | 18,411 | -3,398 | -18.5% |
| 19,974 | 20,627 | -653 | -3.2% |
| 4.9% | 5.2% | -0.3 p.p. | |
| 15.7% | 16.2% | -0.5 p.p. | |

NLB Banka Beograd
| NLB Banka a.d., Beograd | "on stand alone basis" | ||||
|---|---|---|---|---|---|
| Key financial indicators | Change | ||||
| 1-3 2019 | 1-3 2018 | YoY | |||
| ROE a.t. | 6.2% | 9.0% | -2.9 p.p. | ||
| Interest margin* | 4.21% | 5.43% | -1.2 p.p. | ||
| CIR | 75.8% | 73.8% | 2.0 p.p. | ||
| Cost of risk net (bps)** | 34 | 5 | 28 | ||
| LTD net (%) | 94.2 | 93.7 | 0.5 | ||
| Income statement | Change | ||||
| in 000 EUR | 1-3 2019 | 1-3 2018 | YoY | ||
| Total net operating income | 5,972 | 5,723 | 249 | 4.4% | |
| Net interest income | 4,913 | 4,860 | 53 | 1.1% | |
| Net non-interest income | 1,059 | 863 | 196 | 22.7% | |
| o/w net fees and commissions |
1,190 | 1,091 | 99 | 9.1% | |
| Total costs | -4,528 | -4,225 | -303 | -7.2% | |
| Employee costs | -2,477 | -2,177 | -300 | -13.8% | |
| Other general and administrative expenses | -1,390 | -1,722 | 332 | 19.3% | |
| Depreciation and amortization | -661 | -326 | -335 | -102.8% | |
| Result before impairments and provisions | 1,444 | 1,498 | -54 | -3.6% | |
| Impairments and provisions | -392 | -42 | -350 | - | |
| Result after tax | 1,052 | 1,430 | -378 | -26.4% | |
| Number of employees | 455 | 439 | 16 | 3.6% |
* Interest margin data for 2018 are adjusted to new methodology (calculation based on the number of days for the period).
* * Calculated as credit impairments and provisions over average net loans to customers.
Result after tax and before impairments and provisions (EUR million)

| Balance sheet | Change YtD |
||||
|---|---|---|---|---|---|
| in 000 EUR | 31 Mar 2019 | 31 Dec 2018 | |||
| Total assets | 498,510 | 484,492 | 14,018 | 2.9% | |
| Loans to customers (net) | 339,551 | 318,792 | 20,759 | 6.5% | |
| Loans to customers (gross) | 348,874 | 327,847 | 21,027 | 6.4% | |
| Gross loans to corporate | 214,551 | 198,833 | 15,718 | 7.9% | |
| Gross loans to individuals | 132,931 | 127,629 | 5,302 | 4.2% | |
| Gross loans to state | 1,392 | 1,385 | 7 | 0.5% | |
| Financial assets | 62,990 | 58,285 | 4,705 | 8.1% | |
| Deposits from customers | 360,466 | 352,940 | 7,526 | 2.1% | |
| Deposits from corporate | 155,947 | 160,683 | -4,736 | -2.9% | |
| Deposits from individuals | 189,760 | 182,702 | 7,058 | 3.9% | |
| Deposits from state | 14,759 | 9,555 | 5,204 | 54.5% | |
| NPL gross | 9,983 | 9,957 | 26 | 0.3% | |
| % NPL | 2.4% | 2.4% | -0.1 p.p. | ||
| Capital (according to local legislation) | |||||
| Capital adequacy ratio | 16.7% | 16.7% | 0.0 p.p. | ||

Financial markets in Slovenia(1)
| in million EUR | Financial markets in Slovenia | ||
|---|---|---|---|
| consolidated | |||
| 1-3 2019 | 1-3 2018 | Change YoY | |
| Net interest income | 6.0 | 8.6 | -2.6 |
| Net non-interest income | 2.1 | -0.1 | 2.2 |
| Total net operating income | 8.1 | 8.5 | -0.4 |
| Total costs | -1.7 | -1.6 | -0.1 |
| Result before impairments and provisions | 6.4 | 6.9 | -0.5 |
| Impairments and provisions | -0.3 | 0.0 | -0.4 |
| Result before tax | 6.1 | 7.0 | -0.9 |
| 31 Mar 2019 | 31 Dec 2018 | Change YtD | |
| Balances with Central banks | 666.3 | 575.0 | 91.3 |
| Banking book securities | 2,924.1 | 2,755.2 | 168.8 |
| Interest rate on banking book securities | 1.10% | 1.25% | -0.14 p.p. |
Wholesale funding 244.0 244.1 -0.1 Interest rate on wholesale funding 0.53% 0.48%
• Lower net interest income, EUR 2.6 million YoY, due to lower transformation margin.
• Higher net non-interest income, EUR 2.2 million YoY, due to the sale of debt securities (EUR 2.6 million), which positively affected the net income from financial transaction.
• Increase in balances with ECB (EUR 91.3 million YtD) and increase in banking book securities (EUR 168.8 million YtD), due to lower LTD ratio and consequently higher amount of liquid assets (liquidity reserves).
0.05 p.p.
Note: (1) The segment Financial markets in Slovenia was in previous reports shown without Investment banking so the results are comparable with previous year.
Financial markets in Slovenia Strong liquidity position The volume of ECB

Well positioned and funded division
- Strong liquidity buffer provides solid base for future core growth consisting of liquid assets which are not encumbered for operational or regulatory purposes
- Banking book securities portfolio is well diversified in terms of asset class and geography to minimise concentration risk, and is invested predominantly in high quality issuers on prudent tenors
Well diversified banking book by geography (31 March 2019)

Maturity profile of banking book securities(3) (31 March 2019, EURm)


Note: Numbers refer to NLB d.d. only; (1) Incl. trading and banking book securities; (2) Includes other European countries, Canada and Russian federation; (3) Including DARS bonds;
eligible credit claims decreased due to
¸ (4) Loans booked under segment Corporate Banking Slovenia.
Non-core members
| in EUR million consolidated |
Non-core members | ||
|---|---|---|---|
| 1-3 2019 | 1-3 2018 | Change YoY* | |
| Net interest income | 1.0 | 3.1 | -2.1 |
| Net non-interest income | 2.8 | 2.6 | 0.2 |
| Total net operating income | 3.8 | 5.7 | -1.9 |
| Total costs | -3.1 | -4.7 | 1.7 |
| Result before impairments and provisions | 0.7 | 0.9 | -0.2 |
| o/w non-recurring items | 1.3 | ||
| -1.6 | |||
| -1.8 | |||
| Impairments and provisions Result before tax |
0.7 1.4 |
2.3 3.2 |
| 31 Mar 2019 | 31 Dec 2018 | Change YtD* | |
|---|---|---|---|
| Segment assets | 216.9 | 263.7 | -46.8 |
| Net loans to customers | 103.8 | 160.9 | -57.1 |
| Gross loans to customers | 196.0 | 288.6 | -92.6 |
| Investment property and property & equipment received for repayment of loans |
45.1 | 68.5 | -23.5 |
| Other assets | 68.1 | 34.3 | 33.8 |
| Deposits from customers | 0.0 | 9.6 | -9.6 |
| Non-performing loans (gross) | 126.3 | 179.7 | -53.4 |
| 1-3 2019 | 1-3 2018 | Change YoY* | |
|---|---|---|---|
| Cost of risk (in bps) | -67 | -66 | -1 |
| CIR normalized | 80.7% | 83.5% | 31.4 p.p. |
| * Due to the new methodology, the segment results for 2019 are not directly comparable to the segment results |
|||
from the previous year.
- The segment recorded EUR 1.9 million decrease of net operating income, partially due to transfer of NLB Non-core part to Corporate (approximately EUR -1.9 million) and transfer of NLB Srbija and NLB Crna Gora from Strategic foreign markets (EUR 0.3 million); non-recurring income from the contractual penalty (EUR 1.3 million).
- Decrease in total costs, EUR 1.7 million YoY, due to transfer of NLB Non-core part to Corporate (approximately EUR -1.0 million) and transfer of NLB Srbija and NLB Crna Gora from Strategic foreign markets (EUR 0.3 million).
- Gross loans to customers decreased, mostly due to change in segment presentation, EUR 80.8 million YtD, of which EUR 149.8 million from transfer of NLB Noncore part to Corporate and EUR 69.0 million from transfer of NLB Srbija and NLB Crna Gora from Strategic foreign markets.
- Decrease in deposits from customers, EUR 9.6 million due to transfer of NLB Noncore part to Corporate.
- NPLs decrease mostly due to new segmentation.

Other(1)
| in EUR million consolidated |
Other | ||
|---|---|---|---|
| 1-3 2019 | 1-3 2018 | Change | |
| Total net operating income | 2.1 | -0.1 | 2.2 |
| Total costs | -2.2 | -1.9 | -0.3 |
| Result before impairments and provisions | -0.1 | -2.0 | 1.9 |
| o/w non-recurring items | 0.2 | ||
| Impairments and provisions | 0.0 | -0.2 | 0.2 |
| Result before tax | -0.1 | -2.2 | 2.1 |
• The segment Other recorded EUR 0.1 million of loss before tax, with EUR 2.1 million net operating income and EUR 2.2 million of total costs, related mostly to IT, cash transport, external realization, restructuring costs and empty business permises.


Appendix 2: Macro Overview

NLB Group – Macro overview
NLB d.d. & 6 subsidiary banks operate in Slovenia (EU member) & 5 SEE countries (convergence to EU)
| EUR | |
|---|---|
| GDP (EURbn) | 45.9 |
| Real GDP growth (%) | 4.5 |
| Population (m) | 2.1 |
| Household indebtedness(1) |
21.9% |
| Credit ratings (S&P / Moody's / Fitch) |
A+ / Baa1 / A |
| EUR(3) | |
|---|---|
| GDP (EURbn) | 16.8 |
| Real GDP growth (%) | 3.1 |
| Population (m) | 3.5 |
| Household indebtedness(1) |
28.2% |
| Credit ratings (S&P / Moody's / Fitch) |
B / B3 / n.a. |
| EUR | |
|---|---|
| GDP (EURbn) | 4.6 |
| Real GDP growth (%) | 4.9 |
| Population (m) | 0.6 |
| Household indebtedness(1) |
27.1% |
| Credit ratings (S&P / Moody's / Fitch) |
B+ / B1 / n.a. |

| EUR | Serbia | |
|---|---|---|
| GDP (EURbn) | 45.9 | GDP (EURbn) |
| Real GDP growth (%) | 4.5 | Real GDP growth (%) |
| Population (m) | 2.1 | Population (m) |
| indebtedness(1) Household |
21.9% | Household indebtedness(1) |
| ratings (S&P / Moody's / Fitch) |
EUR A+ / Baa1 / A |
Credit ratings (S&P / Moody's / Fitch) |
| Kosovo | |
|---|---|
| GDP (EURbn) | 6.5 |
| Real GDP growth (%) | 3.9 |
| Population (m) | 1.8 |
| indebtedness(1) Household |
15.3% |
| Credit ratings (S&P / Moody's / Fitch) |
n.a. / n.a. / n.a. |
| North Macedonia |
|
|---|---|
| GDP (EURbn) | 10.7 |
| Real GDP growth (%) | 2.7 |
| Population (m) | 2.1 |
| indebtedness(1) Household |
23.6% |
| Credit ratings (S&P / Moody's / Fitch) |
BB- / n.a. / BB |

Source: IMF, World Bank, Central banks data, National Statistics Offices, FocusEconomics.
Note: GDP volume and growth estimated for 2018; (1) Includes households loans as % of GDP, Q4 2018, own calculation; (2) Bosnia and Herzegovina is comprised of 2 entities, The Federation of Bosnia and Herzegovina and Republic of Srpska; (3) Official currency is BAM – Bosnia-Herzegovina Convertible Mark, pegged to EUR.
Macro Overview
Economic data Fiscal data Monetary data
- Most countries are likely to grow at around 3% if supported by loose monetary conditions, fiscal easing and solid domestic demand.
- Inflation is likely to remain within target ranges throughout the region.
-
Economic growth will be sensitive to a potential slowdown in the Eurozone and tighter global financial conditions.
-
Environment for necessary reforms seen slightly improved.
- Fiscal imbalances should not aggravate general government borrowing position and public debt seems manageable, nevertheless caution still recommended.
-
Large current account deficits and geographical contagion are important drivers to capital flows.
-
Positive momentum for higher lending volumes seen ahead.
- As loan to deposit ratios remain firm, a future expansion of the regional banking sectors should not be capped from a refinancing perspective.
- A more pronounced slowdown in Europe or larger capital outflows from EM would moderate favourable trends in the region.

Real GDP growth, %

KEY FINDINGS:
Highest YoY increase of economic growth was registered by North Macedonia, growing from 0.2% to 2.7% in 2018, followed by Serbia (from 2% to 4.3% in 2018).
Five countries with above 3% growth of GDP in 2018.
Growth is likely to decelerate sligthly in 2019, but, overall, real GDP growth in the region will remain strong, well above the EMU.
| Real GDP growth, % | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|---|
| BiH | 0.7 | 4.1 | 3.4 | 3.4 | 3.1 | 3.0 | 3.0 | 3.1 |
| North Macedonia |
3.6 | 3.9 | 2.8 | 0.2 | 2.7 | 3.0 | 3.2 | 3.1 |
| Kosovo | 1.2 | 4.1 | 4.1 | 4.2 | 3.9 | 4.1 | 3.9 | 3.6 |
| Serbia | -1.6 | 1.8 | 3.3 | 2.0 | 4.3 | 3.4 | 3.3 | 3.2 |
| Montenegro | 1.8 | 3.4 | 2.9 | 4.7 | 4.9 | 3.0 | 2.8 | 2.8 |
| Slovenia | 3.0 | 2.3 | 3.1 | 4.9 | 4.5 | 3.3 | 2.9 | 2.6 |
| EMU | 1.4 | 2.1 | 2.0 | 2.4 | 1.8 | 1.3 | 1.4 | 1.4 |
Sources: National Statistical Offices, FocusEconomics, Eurostat
Note: Consensus Forecasts for 2019, 2020 and 2021
Average inflation rate, %

KEY FINDINGS:
There seems to be a favourable inflation development in all countries. Minor pressures noted in Serbia, yet with no material impact on the local currency.
CPI continues to be driven by exogenous factors, nonetheless robust domestic demand is expected to lift inflation over the medium term.
The inflation rates are projected to remain stable close to 2.0 %.
| Average inflation rate, % |
2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|---|
| BiH | -0.9 | -1.1 | -1.6 | 0.8 | 1.4 | 1.5 | 1.7 | 1.8 |
| North Macedonia |
-0.3 | -0.3 | -0.2 | 1.4 | 1.4 | 1.6 | 2.0 | 2.1 |
| Kosovo | 0.4 | -0.5 | 0.3 | 1.5 | 1.1 | 1.9 | 1.7 | 1.9 |
| Serbia | 2.1 | 1.4 | 1.1 | 3.2 | 2.0 | 2.4 | 2.7 | 2.8 |
| Montenegro | -0.7 | 1.5 | -0.3 | 2.4 | 2.6 | 2.1 | 2.0 | 1.9 |
| Slovenia | 0.2 | -0.5 | -0.1 | 1.4 | 1.7 | 1.6 | 1.8 | 1.9 |
| EMU | 0.4 | 0.2 | 0.2 | 1.5 | 1.8 | 1.3 | 1.5 | 1.6 |
Sources: National Statistical Offices, FocusEconomics
Note: Consensus Forecasts for 2019, 2020 and 2021
Unemployment rate, % 4 0

KEY FINDINGS:
Despite strong growth, unemployment is projected to stay at relatively high levels across the whole region, with the exception of Slovenia.
In 2018, the biggest improvement was recorded by BiH, North Macedonia, Slovenia. Future rates of unemployment are expected to continue to improve at a slower pace.
Official unemployment rates seem to be affected by various factors such as shrinking labour force on one side and permanent unemployment on the other.
| Unemployment rate, % |
2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|---|
| BiH | 27.5 | 27.7 | 25.4 | 20.5 | 18.4 | 18.0 | 18.0 | 18.0 |
| North Macedonia |
28.0 | 26.1 | 23.7 | 22.4 | 20.7 | 19.5 | 18.8 | 18.6 |
| Kosovo | 35.3 | 32.9 | 27.5 | 30.5 | 29.5 | 27.8 | 27.3 | 26.7 |
| Serbia | 19.2 | 17.7 | 15.3 | 13.5 | 12.7 | 11.5 | 10.9 | 10.4 |
| Montenegro | 18.0 | 17.6 | 17.7 | 16.1 | 15.2 | 14.8 | 14.4 | 14.0 |
| Slovenia | 9.7 | 9.0 | 8.0 | 6.6 | 5.1 | 4.8 | 4.7 | 5.1 |
| EMU | 11.6 | 10.9 | 10.0 | 9.1 | 8.2 | 7.8 | 7.7 | 7.6 |
Sources: FocusEconomics, ILO
Note: Consensus Forecasts for 2019, 2020 and 2021
Current account, % GDP

KEY FINDINGS:
Huge difference between countries due to various reasons. Trade deficit is being covered either by capital inflows or remittances.
Montenegro continues to underperform heavily in the region.
In general, no large reductions of current account deficits can be expected in the near future.
| Current Account, % GDP |
2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|---|
| BiH | -7.1 | -5.1 | -4.5 | -4.5 | -4.0 | -4.8 | -4.5 | -4.7 |
| North Macedonia |
-0.5 | -1.9 | -2.9 | -1.0 | -0.3 | -1.2 | -1.5 | -1.5 |
| Kosovo | -6.9 | -8.6 | -7.9 | -6.1 | -8.3 | -8.2 | -8.0 | -8.1 |
| Serbia | -5.6 | -3.5 | -2.9 | -5.2 | -5.2 | -5.1 | -4.8 | -4.6 |
| Montenegro | -12.4 | -11.0 | -16.2 | -16.1 | -18.2 | -17.3 | -15.7 | -15.1 |
| Slovenia | 5.8 | 4.5 | 5.5 | 7.2 | 7.3 | 6.5 | 6.0 | 5.8 |
| EMU | 4.8 | 7.5 | 4.2 | 4.1 | 2.9 | 2.9 | 2.8 | 2.5 |
Source: FocusEconomics
International reserves, import coverage in months

KEY FINDINGS:
International reserves expressed as import coverage in months remain stable and seem sufficient.
Favourable trendline adds to the stability of foreign exchange rate in Serbia, North Macedonia and BiH. Unless major geopolitical tensions realize, stable currency regimes remain our baseline scenario.
| Int. Reserves (months of imports) |
2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|---|
| BiH | 6.4 | 7.2 | 7.7 | 7.6 | 7.9 | 7.8 | 7.8 | 7.6 |
| North Macedonia |
6.3 | 5.6 | 5.9 | 4.8 | 5.2 | 5.1 | 5.1 | 4.8 |
| Kosovo | 3.3 | 3.5 | 2.8 | 2.9 | 3.0 | 3.2 | 3.2 | 3.2 |
| Serbia | 8.1 | 8.2 | 7.7 | 6.6 | 6.6 | 6.1 | 5.9 | 5.7 |
| Montenegro | 3.8 | 4.5 | 4.8 | 4.8 | 5.3 | 5.5 | 5.4 | 5.5 |
Source: FocusEconomics
Macro Overview – Fiscal data
Fiscal Balance, % GDP

KEY FINDINGS:
A slight deterioration in the fiscal performance throughout most of the region expected for 2019-20.
BiH and Slovenia are expected to keep balanced public finances, while budget deficit will stay at relatively high levels in North Macedonia and Kosovo. Levels are expected to improve in Montenegro.
| Fiscal balance, % GDP | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|---|
| BiH | -2.0 | 0.7 | 1.2 | 2.6 | 0.8 | 0.5 | 0.5 | 0.4 |
| North Macedonia |
-4.2 | -3.5 | -2.7 | -2.7 | -1.8 | -2.5 | -2.4 | -2.2 |
| Kosovo | 0.9 | -1.6 | -0.3 | -1.4 | -0.4 | -2.2 | -2.2 | -2.4 |
| Serbia | -6.2 | -3.5 | -1.2 | 1.1 | 0.6 | -0.3 | -0.6 | -0.6 |
| Montenegro | -3.0 | -8.0 | -3.4 | -5.5 | -3.7 | -2.4 | 0.5 | 0.5 |
| Slovenia | -5.5 | -2.8 | -1.9 | 0.0 | 0.7 | 0.5 | 0.4 | 0.7 |
| EMU | -2.5 | -2.0 | -1.6 | -1.0 | -0.5 | -1.0 | -1.0 | -1.1 |
Source: FocusEconomics
Macro Overview – Fiscal data
Public Debt, % GDP

KEY FINDINGS:
Public debt varies intensively between the countries.
Slow convergence of public indebtedness is projected. Reduction of public debt is expected in BiH, Serbia, Montenegro and Slovenia, while an increase is forecasted for Kosovo.
All the countries in the region are below the EMU level.
| Public debt, % GDP | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|---|---|---|
| BiH | 45.9 | 45.5 | 44.1 | 39.0 | 37.6 | 36.5 | 35.9 | 34.1 |
| North Macedonia |
38.1 | 38.1 | 39.9 | 39.5 | 40.5 | 40.6 | 40.3 | 39.6 |
| Kosovo | 10.7 | 13.1 | 14.6 | 16.2 | 17.1 | 19.2 | 20.7 | 23.0 |
| Serbia | 64.2 | 69.5 | 67.6 | 59.3 | 53.6 | 51.8 | 49.9 | 47.8 |
| Montenegro | 59.9 | 66.2 | 64.4 | 64.2 | 70.8 | 68.7 | 66.8 | 65.2 |
| Slovenia | 80.4 | 82.6 | 78.7 | 74.1 | 70.1 | 66.3 | 63.6 | 61.3 |
| EMU | 92.0 | 90.1 | 89.2 | 87.1 | 85.1 | 84.1 | 82.9 | 81.9 |
Source: FocusEconomics
Loans growth (NFC + Households), %

KEY FINDINGS:
Encouraging levels of credit growth in both corporate and retail segment, much higher than in EMU.
Kosovo (10.9%), Serbia (9.5%) and Montenegro (9.1%) leading the credit growth in the region.
In Serbia and Montenegro healthy loan dynamics driven by rising consumption and fixed investments.
| Loan growth (NFC + Households), % |
2014 | 2015 | 2016 | 2017 | 2018 | 2019 (1) |
|---|---|---|---|---|---|---|
| BiH | 1.8 | 2.4 | 3.8 | 7.3 | 5.5 | 5.3 |
| North Macedonia |
10.0 | 9.5 | 0.2 | 5.3 | 7.2 | 8.3 |
| Kosovo | 4.2 | 7.3 | 10.4 | 11.4 | 10.9 | 11.4 |
| Serbia | 0.5 | 3.3 | 5.5 | 3.6 | 9.5 | 9.5 |
| Montenegro | -1.1 | 2.5 | 5.4 | 7.7 | 9.1 | 10.0 |
| Slovenia | -12.4 | -5.1 | 1.8 | 4.6 | 4.7 | 4.4 |
| EMU | -1.9 | 1.0 | 1.3 | 1.9 | 2.8 | 2.7 |
Sources: National Central banks, ECB, Own calculations
Note: (1) February 2019 YoY growth
Total Loans (NBS), % GDP

KEY FINDINGS: Entire region below EMU average with growth potential. Stable loan to GDP ratio in BiH and North Macedonia.
In Montenegro, the negative trend stabilized last year. In Slovenia, the ratio is continuing to fall.
In Kosovo, the share of loans in GDP is steadily increasing, but still the lowest among peers.
| Total loans, % GDP | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 |
|---|---|---|---|---|---|---|
| BiH | 59.8 | 60.2 | 59.0 | 57.5 | 58.7 | 59.5 |
| North Macedonia |
47.1 | 49.3 | 51.0 | 47.6 | 48.7 | 48.8 |
| Kosovo | 33.9 | 33.8 | 34.9 | 36.9 | 38.9 | 42.4 |
| Serbia | 57.0 | 61.0 | 62.3 | 59.1 | 60.5 | 57.5 |
| Montenegro | 71.8 | 68.5 | 65.8 | 64.0 | 62.8 | 63.4 |
| Slovenia | 67.2 | 57.3 | 52.2 | 50.9 | 50.1 | 48.4 |
| EMU | 97.7 | 96.4 | 94.0 | 92.7 | 91.2 | 90.8 |
Sources: National Central banks, ECB, Own calculations
Note: EMU Total loans includes only NFC + Households loans
Deposits growth (NFC + Households), %

KEY FINDINGS:
There are substantial differences in deposit growth numbers.
Serbia (14.9%) is far ahead of the rest and leads the deposit growth in the region in 2018, followed by strong growth of other countries in the region.
An exception is Montenegro (3.2%), which went from having the highest growth in 2017 to the lowest in 2018 and is the only country with growth under the EMU level.
Underdeveloped capital markets participating importantly to deposit growth record.
| Deposit growth (NFC + Households), % |
2014 | 2015 | 2016 | 2017 | 2018 | 2019 (1) |
|---|---|---|---|---|---|---|
| BiH | 9.1 | 8.2 | 7.8 | 8.6 | 8.7 | 8.0 |
| North Macedonia |
10.5 | 6.4 | 5.4 | 5.0 | 9.5 | 9.0 |
| Kosovo | 2.7 | 7.5 | 8.2 | 4.5 | 8.9 | 7.7 |
| Serbia | 9.7 | 7.1 | 11.5 | 3.1 | 14.9 | 15.2 |
| Montenegro | 9.6 | 11.8 | 10.5 | 13.7 | 3.2 | 1.3 |
| Slovenia | 6.5 | 5.6 | 7.1 | 6.9 | 6.8 | 5.7 |
| EMU | 3.7 | 3.0 | 4.6 | 4.2 | 4.1 | 4.8 |
Sources: National Central banks, ECB, Own calculations
Note: (1) February 2019 YoY growth
Total Deposits (NBS), % GDP 9 0

KEY FINDINGS:
Slightly falling, but stable deposit to GDP ratio in Montenegro and Slovenia.
Growing trend in the rest of the region with the highest increase in BiH and Kosovo.
Across the whole region the share of deposits in GDP is lower than in EMU.
| Total deposits, % GDP | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 |
|---|---|---|---|---|---|---|
| BiH | 53.2 | 56.2 | 57.8 | 59.4 | 62.7 | 66.4 |
| North Macedonia |
51.6 | 54.2 | 54.6 | 53.7 | 55.0 | 56.8 |
| Kosovo | 46.0 | 45.6 | 46.6 | 47.9 | 48.5 | 52.0 |
| Serbia | 41.6 | 45.2 | 46.6 | 46.1 | 47.6 | 48.2 |
| Montenegro | 62.4 | 66.7 | 72.4 | 76.1 | 76.0 | 74.9 |
| Slovenia | 62.2 | 65.0 | 64.7 | 64.8 | 64.0 | 63.1 |
| EMU | 81.8 | 82.9 | 82.5 | 84.0 | 84.5 | 85.3 |
Sources: National Central banks, ECB, Own calculations
Note: EMU Total deposits includes only NFC + Households deposits

Appendix 3: EC committments

EC Commitments
Pursuant to EC decision of 10 August 2018, NLB and RoS must comply with certain commitments until specified deadlines.
Risk management and credit policies commitment (minimum specified RoE on either individual loan or each client relationship): currently ceased to apply due to divestment of more than 50% plus one share of the RoS shareholding in NLB, but could apply again from a specified date on and until RoS reduces its shareholding in NLB to the Blocking Minority.
NLB must also comply with the following:
- issue Tier 2 instrument by end of 2019, to investors who are totally independent from RS commitment completed with issuance of Tier 2 bond on 6 May 2019;
- close 15 outlets in Slovenia by end of June 2019 (1) o/w 14 already closed;
- EC decision also states that if RoS shareholding in NLB is not reduced to Blocking Minority until end of 2018, NLB has to divest its insurance subsidiary NLB Vita by a specified deadline.
Commitments valid until 31 December 2019:
- NLB will not acquire any stake in any undertaking (acquisition ban).
- RoS will:
- o allocate all of the seats and voting rights on the SB and its committees to independent experts;
- o ensure each state-owned bank remains a separate economic unit with independent powers of decision;
- o ensure non-discrimination of non-state-owned companies.
Commitments valid until RoS reduces its shareholding in NLB to Blocking Minority, except for Monitoring Trustee commitment which applies until end of 2019):
- Reduction of Costs: capped at EUR 297.7 million;
- Divestment of Non-core Subsidiaries: NLB will not re-enter business and activities which it had to divest;
- Bans of Advertising and Aggressive commercial strategies;
- Capital Repayment Mechanism: based on audited year-end accounts, NLB will pay to its shareholders for each fiscal year in form of dividend at least the amount of net income for such fiscal year, subject to regulations and capital requirement on the consolidated level;
- Monitoring Trustee;
- Divestiture Trustee.
Other commitments set out in 2013 EC decision (e.g. ban on cross-border business, reduction of balance sheet) no longer apply.


Appendix 4: Financial statements

NLB Group Income Statement
| (EURm) | 1-3 2019 |
1-3 2018 |
YoY | Q1 2019 | Q4 2018 | Q1 2018 | QoQ |
|---|---|---|---|---|---|---|---|
| Interest and similar income |
90.4 | 86.9 | 4% | 90.4 | 92.1 | 86.9 | -2% |
| Interest and similar expense |
-11.1 | -11.9 | 7% | -11.1 | -11.1 | -11.9 | 0% |
| Net interest income |
79.4 | 75.0 | 6% | 79.4 | 81.0 | 75.0 | -2% |
| Fee and commission income |
53.8 | 51.6 | 4% | 53.8 | 56.5 | 51.6 | -5% |
| Fee and commission expense |
-13.8 | -12.3 | -12% | -13.8 | -15.9 | -12.3 | 13% |
| Net fee and commission income | 40.1 | 39.3 | 2% | 40.1 | 40.7 | 39.3 | -1% |
| Dividend income | 0.1 | 0.0 | - | 0.1 | 0.0 | 0.0 | - |
| Net income from financial transactions |
12.3 | 2.7 | - | 12.3 | 3.1 | 2.7 | - |
| Other operating income |
2.0 | 13.3 | -85% | 2.0 | -0.5 | 13.3 | - |
| Total net operating income |
133.8 | 130.4 | 3% | 133.8 | 124.3 | 130.4 | 8% |
| Employee costs |
-40.1 | -40.3 | 1% | -40.1 | -43.2 | -40.3 | 7% |
| Other general and administrative expenses |
-21.2 | -22.3 | 5% | -21.2 | -28.4 | -22.3 | 25% |
| Depreciation and amortisation |
-7.7 | -6.8 | -14% | -7.7 | -6.7 | -6.8 | -15% |
| Total costs | -69.0 | -69.4 | 1% | -69.0 | -78.3 | -69.4 | 12% |
| - | - | ||||||
| Result before impairments and provisions |
64.8 | 61.0 | 6% | 64.8 | 46.0 | 61.0 | 41% |
| Impairments and provisions for credit risk | 3.3 | 3.3 | 1% | 3.3 | 7.0 | 3.3 | -53% |
| Other impairments and provisions |
-3.9 | -0.5 | - | -3.9 | -2.7 | -0.5 | -46% |
| Gains less losses from capital investments in subsidiaries, associates and joint ventures |
1.1 | 1.2 | -4% | 1.1 | 1.3 | 1.2 | -16% |
| Result before Tax |
65.3 | 65.0 | 1% | 65.3 | 51.7 | 65.0 | 26% |
| Income tax expense |
|||||||
| Non Controlling Interests |
-5.4 | -4.3 | -28% | -5.4 | -5.1 | -4.3 | -6% |
| Net Profit / (Loss) Attributable to Shareholders |
2.0 57.9 |
3.0 57.7 |
-35% 0% |
2.0 57.9 |
1.2 45.3 |
3.0 57.7 |
61% 28% |

NLB Group Statement of Financial Position
| (EURm) | 31 Mar 2019 | 31 Dec 2018 | YtD |
|---|---|---|---|
| ASSETS | |||
| Cash and balances with Central Banks | 1,589.0 | 1,588.3 | 0% |
| Financial instruments |
3,608.0 | 3,399.2 | 6% |
| o/w Trading Book |
38.4 | 63.6 | -40% |
| o/w Non-trading Book |
3,569.6 | 3,335.6 | 7% |
| Loans and advances to banks (net) | 108.9 | 118.7 | -8% |
| o/w gross loans |
109.0 | 118.8 | -8% |
| o/w impairments | -0.1 | -0.1 | -13% |
| Loans and advances to customers | 7,264.3 | 7,148.4 | 2% |
| o/w gross loans |
7,719.0 | 7,627.5 | 1% |
| - Corporates |
3,593.1 | 3,540.4 | 1% |
| - State |
345.2 | 360.5 | -4% |
| - Individuals |
3,780.7 | 3,726.5 | 1% |
| o/w impairments and valuation |
-454.7 | -479.0 | 5% |
| Investments in associates and JV | 42.9 | 37.1 | 16% |
| Goodwill | 3.5 | 3.5 | 0% |
| Other intagible assets |
29.7 | 31.4 | -6% |
| Property, plant and equipment |
193.8 | 177.4 | 9% |
| Investment property |
58.4 | 58.6 | 0% |
| Other assets |
167.3 | 177.1 | -6% |
| Total Assets | 13,065.8 | 12,740.0 | 3% |
| LIABILITIES & EQUITY | |||
| Deposits from banks and central banks |
24.6 | 26.8 | -8% |
| Deposits from customers |
10,675.8 | 10,464.0 | 2% |
| - Corporates |
2,255.3 | 2,337.3 | -4% |
| - State |
403.1 | 261.1 | 54% |
| - Individuals |
8,017.4 | 7,865.6 | 2% |
| Borrowings | 317.4 | 320.3 | -1% |
| Debt securities in issue |
- | - | - |
| Subordinated liabilities |
15.3 | 15.1 | 2% |
| Other liabilities |
305.7 | 256.5 | 19% |
| Total Liabilities | 11,338.8 | 11,082.6 | 2% |
| Shareholders' Equity | 1,683.8 | 1,616.2 | 4% |
| Non Controlling Interests |
43.2 | 41.2 | 5% |
| Total Equity | 1,727.0 | 1,657.4 | 4% |
| Total Liabilities & Equity |
13,065.8 | 12,740.0 | 3% |
