Just Dial Limited — Investor Presentation 2021

Feb 10, 2021

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February 10, 2021

To

BSE Limited Department of Corporate Services Listing Department P J Towers, Dalal Street, Mumbai – 400001 Scrip Code: 535648	National Stock Exchange of India Limited Listing Department Exchange Plaza, Plot no. C/1, G Block, Bandra-Kurla Complex, Bandra (East), Mumbai – 400051 Scrip Symbol: JUSTDIAL	Metropolitan Stock Exchange of India Limited 4thFloor, Vibgyor Towers, Plot No. C 62, G Block, Opp. Trident Hotel, Bandra Kurla Complex, Bandra (East), Mumbai – 400098 Scrip Symbol: JUSTDIAL

Dear Sir/Madam,

Sub.: Regulation 30 of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 - Intimation of Investor Calls

In accordance with the provisions of the Regulation 30 of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015, we would like to inform that the representative(s) of the Company shall attend investors meeting viz. – “Edelweiss India e-Conference 2021 – India 2025: The New Order” on Thursday, February 11, 2021 organised by Edelweiss..

The Schedule may undergo change due to exigencies on part of Investor/Company.

List of participants and copy of presentation to be shared with investors are enclosed.

This is for your information and records please.

Thanking You,

Yours truly,

For Just Dial Limited

MANAN Digitally signed by MANAN YOGENDRA UDANI DN: c=IN, st=Maharashtra, 2.5.4.20=70ab1c767f3eab5e57643772b2e92afed244ec0b39c 561188bbe53cff5758e3a, postalCode=400064, street=B 17 SHANTI NAGAR S V ROAD NEAR N L HIGH SCHOOL MALAD YOGENDRA WEST DELY MALAD (WEST) MUMBAI MH 400064, serialNumber=2ed28603ebec3b9a48d700e24821714d74270f 870bc406534c4120e2097bde7d, o=Personal, cn=MANAN YOGENDRA UDANI, UDANI pseudonym=f27f7e2b3086a6cac24d0baf05debe31 Date: 2021.02.10 18:29:50 +05'30'

Manan Udani Company Secretary

Encl: As above

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Just Dial Limited – Investors Meeting – February 11, 2021

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Sr. No Name of the Participants
1 Alchemy Capital Management Pvt. Ltd.
2 Amiral Gestion
3 APAH Capital
4 Ashmore UK
5 Bajaj Allianz Life Insurance Company Ltd.
6 Baroda Mutual Fund
7 Birla Sun Life Insurance Company Ltd
8 Canara HSBC Life Insurance
9 Elephant Asset Management
10 Equentis Advisors
11 GF Halo Global
12 Habrok Capital Management LLP
13 Helios Capital Management Pte Ltd.
14 Hornbill Capital
15 ICICI Bank Limited
16 ITI MF
17 Kalidas Capital
18 Karma Capital Management LLC
19 Kotak Offshore
20 Lacuna GmbH
21 Mirae Asset Management (India) Pvt. Ltd.
22 New Horizon Investments
23 Oneup Finance
24 Steinberg Asset Management
25 Subhkam Ventures
26 V.E.C Alternative Investment Fund
27 Vishuddha Capital
28 William Blair and Company
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CORPORATE PRESENTATION

January 2021

D I S C L A I M E R

This Presentation has been prepared by Just Dial Limited (“Just Dial”) for investors, shareholders, analysts and other relevant stakeholders, solely for informational purposes. The information set out in this Presentation, including business overview, traffic related numbers, products related information, historical financial performance and any forecasts should not be considered as advice or a recommendation to investors or potential investors in relation to holding, purchasing or selling securities or other financial products. Before acting on any information, you should consider the appropriateness of the information having regard to these matters, any relevant offer document and in particular, you should seek independent financial advice.

This presentation may contain forecasts/ forward looking statements based on facts, expectations, and/or past figures relating to the business, financial performance and results of the Company. As with all forward-looking statements, forecasts are connected with known and unknown risks, uncertainties and other factors that may cause the actual results to deviate significantly from the forecast. Readers are cautioned not to place undue reliance on these forward looking statements. Forecasts prepared by the third parties, or data or evaluations used by third parties and mentioned in this communication, may be inappropriate, incomplete, or falsified. Neither the Company or any of its subsidiaries or any of its Directors, officers or employees thereof, provide any assurance that the assumptions underlying such forward-looking statements are fully free from errors nor do any of them accept any responsibility for the future accuracy of the opinions expressed in the Presentation or the actual occurrence of the forecasted developments. Neither the Company nor its directors or officers assumes any obligation to update any forward - looking statements or to confirm these forward-looking statements to the Company’s actual results.

The contents of this presentation are confidential, and they must not be copied, distributed, disseminated, published or reproduced, in whole or in part, or disclosed by recipients directly or indirectly to any other person. Just Dial makes no representation or warranty as to the accuracy or completeness of this information and shall not have any liability for any representations (expressed or implied) regarding information contained in, or for any omissions from, this information or any other written or oral communications transmitted to the recipient in the course of its evaluation of the Company.

Any information provided in this presentation is subject to change without notice.

Q3 FY21 means the period Oct 1, 2020 to Dec 31, 2020 FY21 or FY 20-21 or FY 2021 means the Financial Year starting Apr 1, 2020 and ending Mar 31, 2021

C OV I D - 1 9 I M PA C T & R E S P O N S E

• ❑ As a result of lockdown imposed by the Government in March 2020 owing to COVID-19, the Company moved to Work-from-Home (WFH) for all employees. Post lockdown relaxations, Company has opened its offices across India in line with Government’s directives issued from time to time.

• ❑ To optimize discretionary costs, Company had curtailed its advertising spends (both digital and non-digital) from April 2020. Majority of traffic is presently coming organically (without advertising). For 1Q FY21, 2Q FY21 and 3Q FY21, we had 100 million (declined 35.9% YoY), 130.6 million (declined 19% YoY) and 132.6 million (declined 15.6% YoY) quarterly unique visitors, respectively. Organic traffic has recovered steadily from COVID19 impact and advertising spends are gradually resuming.

• ❑ With lockdown easing and impact of COVID-19 abating, monetization has been on an improving trajectory. 3Q FY21 Collections grew 22% QoQ (down 13.6% YoY). Consequently, deferred revenue witnessed 9.2% QoQ increase to Rs 3.05 billion, as on 31 Dec 2020. Overall, monthly monetization currently stands at ~80% of preCOVID levels which is reasonably healthy considering the severe impact COVID-19 has had on SMEs.

• ❑ While prioritizing safety and well-being of its employees, the Company is extensively leveraging technology for its operations. While the Company has a strong Balance Sheet and robust cash position, the Company is reevaluating and optimizing all costs (despite ~30% YoY decline in revenue for 9M FY20, adjusted EBITDA margin of 29.9% delivered) and focusing even more on automated processes to enable it to emerge stronger from the impact of COVID-19.

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B U S I N E S S O V E R V I E W

C O M PA N Y OV E RV I E W

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Justdial’s services connect sellers of products & services with potential buyers/ users

132.6 million quarterly unique visitors in Q3-FY21

Scalable and profitable business model

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High user engagement, 114.7 million ratings & reviews

Database of 30.2 million listings

453,800 active paid campaigns

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Figures as on Dec 31, 2020

K E Y S T R E N G T H S

• ❑ First Mover Advantage in Indian Local Search Market

• ❑ Strong Brand Recognition with 132.6 million unique quarterly visitors^ in Q3 FY21 (130.6 million in Q2 FY21)

• ❑ Comprehensive database of 30.2 million listings

• ❑ Attractive Value Proposition For Local SMEs

• ❑ Experience and Expertise in Local Indian Market

• ❑ Advanced and Scalable Technology Platform

• ❑ Efficient & Profitable Business Model

• ❑ Strong & Experienced Management Team

• ❑ Strong Financial Profile, Prepaid Model

^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

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N AT I O N W I D E P R E S E N C E

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Chandigarh
Delhi NCR (Noida)
Jaipur
Ahmedabad
Kolkata
Mumbai
Pune
Hyderabad
Chennai
Bengaluru
Coimbatore
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Traffic
Share
Q3 FY21
132.6 million^
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P L AT F O R M S

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81.7%
M O B I L E
Mobile Site & Apps
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13.5% D E S K T O P/ P C www.justdial.com

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4.8% V O I C E 88888-88888

^ Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

M O B I L E

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Android & iOS Apps Predictive Auto-Suggest Company, Category, Product Search Map View of Category Search Location Detection Voice Search App Notifications

JD Pay

JD Social

Maps & directions

Location-based search service Ratings & Reviews Friends’ Ratings

Favorites

Search Plus

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W E B S I T E

Predictive Auto-Suggest

Company, Category, Product Search Location Detection Maps & directions Operating hours Business logos Pictures & videos Ratings & reviews Friends’ Ratings

Favorites

Search Plus

Popular Category Searches

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V O I C E

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88888-88888

Operator-assisted Hotline Number One number across India 24 Hours a day x 7 Days a week Multi-lingual support Zero-ring Pickup Personalized Greeting Multiple queries in one call Instant Email & SMS

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VA LU E P R O P O S I T I O N F O R S M E s

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LISTING

OWN WEBSITE

PAYMENTS

RATINGS

REACH

Every SME should be listed on Justdial - India's leading local search engine & online marketplace

Justdial can create SMEs can accept websites for SMEs digital payments instantly, which are from their mobile-ready, customers - via JD dynamic & have Pay, an online transactional payment capabilities mechanism

Ratings are key to JD Social, a social users’ decisionmedia platform making, JD Ratings with curated tool helps SMEs content, provides gather more great visibility to ratings & reviews businesses rated by users

U S E R E N G A G E M E N T

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114.7 million Ratings & Reviews Mobile-verified, unbiased ratings Friends’ Ratings 10-Point Rating Scale Facebook & Twitter-shareable Photos Upload with Review Ratings shared on JD Social Robust Audit Mechanism

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T R A F F I C / V I S I TO RS

Quarterly Unique Visitors (million)

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180
161.3
156.1 157.0
160
139.1 138.9
140 134.2 132.6
130.6
120
100.0
100
80
60
40
20
0
3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21
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T R A F F I C / V I S I TO RS

Quarterly Unique Visitors split (million)

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180
160
140
120
100
129.8
125.1 127.9
80 105.3 110.4 111.2
105.5 108.3
60
81.0
40
20 20.3 20.6 22.3 23.3 21.6 21.1 19.0 17.9
15.6
0 8.6 8.1 8.7 8.1 7.6 6.6 3.4 6.1 6.4
3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21
Voice Web Mobile
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Unique visitors are aggregated across various mediums – Voice, Desktop/ PC, Mobile; these may not necessarily be mutually exclusive

U S E R E N G A G E M E N T

Ratings & Reviews (million) 120 114.7 111.9 109.7 110.5 105.9 100.8 98.1 100 95.6 91.3 80 60 40 20 0 3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21

D ATA E N R I C H M E N T

0 5 10 15 20 25 30 35	Active Listings - period end (million)
	286 29.4 29.6 30.0 30.2
	24.8 25.7 26.5 27.6 .
	3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21

D ATA E N R I C H M E N T

0 2 4 6 8 10 12 14 16 18 20	Listings with Geocodes (million)
	15.9 16.5 16.8 17.0 17.2
	134 14.0 14.5 15.2
	.
	3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21

D ATA E N R I C H M E N T

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Images in Active Listings (million)
120
99.6
96.6
100
84.2 85.1
78.4
80
73.4
66.8
60.3
60 55.3
40
20
0
3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21
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M O B I L E A P P S

0 5 10 15 20 25 30	Cumulative App Downloads (million)
	24.5 25.4 26.1 26.6 27.1 27.6 28.1
	22.8 23.7
	3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21

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P R O D U C T O V E R V I E W

J D - M O B I L E

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J D S O C I A L

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V O I C E S EA R C H

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N E W S / L I V E T V

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R A D I O / M OV I E S O N L I N E

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J D PAY

Seamless digital payment solution

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B E YO N D S EA R C H

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Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets

Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.

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B E YO N D S EA R C H

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Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.

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B E YO N D S EA R C H

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Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.

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B E YO N D S EA R C H

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Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.

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B E YO N D S EA R C H

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Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.

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B E YO N D S EA R C H

Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets

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Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.

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B E YO N D S EA R C H

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Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets

Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.

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B E YO N D S EA R C H

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Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets

Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.

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B E YO N D S EA R C H

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Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI

… and many more.

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B E YO N D S EA R C H

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Price Comparison Hail a Cab Flight Tickets Train Tickets Bus Tickets Hotel Bookings Bills & Recharge Stocks Augmented Reality Pay via UPI … and many more.

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N E W I N I T I AT I V E S

J D M a r t – E xc l u s i v e B 2 B P l a t fo r m , a N e w W h o l e s a l e E x p e r i e n c e

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J D M a r t – E xc l u s i v e B 2 B P l a t fo r m , a N e w W h o l e s a l e E x p e r i e n c e

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J D M a r t – E xc l u s i v e B 2 B P l a t fo r m , a N e w W h o l e s a l e E x p e r i e n c e

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J D M a r t – E xc l u s i v e B 2 B P l a t fo r m , a N e w W h o l e s a l e E x p e r i e n c e

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J D M a r t – E xc l u s i v e B 2 B P l a t fo r m , a N e w W h o l e s a l e E x p e r i e n c e

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J D M A R T – P R O D U C T S TA C K

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J D M A R T – P R O D U C T S TA C K

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J D M A R T – P R O D U C T S TA C K

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J D X P E R T S – O N E S TO P S O LU T I O N F O R O N - D E M A N D S E RV I C E S

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J D X P E R T S – O N E S TO P S O LU T I O N F O R O N - D E M A N D S E RV I C E S

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J D O m n i – C l o u d - H o s te d S o l u t i o n fo r D i g i t a l i z i n g B u s i n e s s e s

J D O m n i – C l o u d - H o s te d S o l u t i o n fo r D i g i t a l i z i n g B u s i n e s s e s

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J D O M N I – P R O D U C T S TA C K

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J D O M N I – P R O D U C T S TA C K

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F I N A N C I A L O V E R V I E W

E F F I C I E N T & P R O F I TA B L E B U S I N E S S M O D E L

• Paid Advertisers pay a fixed fee to run searchled advertising campaigns for their businesses on Justdial’s platforms

• Various premium & non-premium listing packages available which determine placements in search results

• Multiple factors determine pricing, such as business categories of advertiser, geographies targeted, type of package

• Add-on products such as banners, own website, JD Pay, JD Ratings, etc. available

• Advertisers can pay amounts either upfront or through monthly payment plans, with ability to manage campaigns online

• Justdial also runs multi-city/ national campaigns for pan-India advertisers

• Sales team comprises of 3,429 employees in tele-sales, 1,308 feet-on-street (marketing), -

• and 3,752 feet-on-street (JDAs Just Dial Ambassadors, cold calling team) as on Q3 FY21

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KEY
BUSINESS
ATTRIBUTES
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R E V E N U E

- 500 1,000 1,500 2,000 2,500	2402 2426 Operating Revenue (Rs million)
	2,268 2,323 , , 2,354 2,349
	1,624 1,675 1,695
	3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21

O P E R AT I N G M A R G I N

Adjusted EBITDA (Rs million) & Margin %

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900 40%
800 34.0%
35%
32.6%
30.3%
700 28.7% 29.0% 28.5% 28.4% 30%
26.7%
26.1%
600
25%
500
20%
400 800
689 703 712 15%
300 606 607
546
482
463 10%
200
5%
100
- 0%
3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21
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C O S T S T R U C T U R E

Expenses as % of Operating Revenue

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
		3.8%	10% 3.4% 33% 3.1% 36% 3.4% 3.2% 31% 3.8% 3.2% 3.1%
			10.6% 11.6% 0.9% 1.5% . . . . 3.1%
	5.4% 5.9% 20.2% 18.9% 17.5% 16.0% 14.9% 134% 10.0%
	2.4% 0.8% 1.9% 1.2% 1.8% 2.4% 5.9% .
	609%
	53.1% 55.0% 53.9% 55.0% 54.8% 52.6% . 57.4% 59.9%
	3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21 Employee Costs ESOP Expenses Other Expenses Interest Cost on Lease Liability Depreciation on Lease Asset Depreciation - Others

OT H E R I N C O M E

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Other Income (Rs million)
800 769
700
600
500
441
381
400
341
322
311 304
300 264 267
200
100
-
3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21
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N E T P R O F I T M A R G I N

Net Profit (Rs million) & PAT Margin %

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900 60%
51.3%
800
50%
700
600 40%
29.5%
32.4%
31.7%
500
28.3%
26.9% 30%
26.4%
25.3% 833
400 23.9%
769 760
300 625 620 20%
573 573
499
473
200
10%
100
- 0%
3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21
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Note: PAT Margin is calculated as Net Profit (Profit After Taxes) as a percentage of Operating Revenue for the quarter.

PA I D C A M PA I G N S

- 100,000 200,000 300,000 400,000 500,000 600,000	Active Paid Campaigns - period end
	485410 500,838 515,300 528,915 534,960 536,236
	, 444,934 448,600 453,800
	3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21

C A S H A N D I N V E S T M E N T S

Cash & Investments - period end (Rs million)

- 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000
	15357 15,913 16,432
	14,411 13310 13,967 14,680 , 14,274 15,096
	,
	3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21

Note: 2018 Buy-back for Rs2.2bn was concluded/ paid in 4Q FY19 2020 Buy-back for Rs2.2bn, along with Buy-back Tax of Rs0.51bn, was concluded/ paid in 2Q FY21

S A L E S F O R C E

Sales Strength - Period End

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10,000
8,000 4,411
3,866 4,168
3,650 3,896 3,924
3,752
3,324
6,000 3,232
1,448 1,461 1,526 1,515 1,503 1,480
4,000 1,363 1,308
1,292
2,000 4,143 4,072 4,291 4,307 4,202 3,972
3,413 3,429
3,138
-
3Q FY19 4Q FY19 1Q FY20 2Q FY20 3Q FY20 4Q FY20 1Q FY21 2Q FY21 3Q FY21
Tele-Marketing Feet-on-Street (Marketing) Feet-on-Street (JDAs, Cold Calling)
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JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY
Metric	Unit	3Q FY21	3Q FY20	YoY change	**2Q FY21 **	QoQ change
Operating Revenue	(₹ million)	1,695	2,354	-28.0%	1,675	1.2%
Operating EBITDA	(₹ million)	381	671	-43.1%	447	-14.7%
Operating EBITDA Margin	%	22.5%	28.5%	-599 bps	26.7%	-418 bps
Adjusted EBITDA (excl. ESOP expenses)	(₹ million)	482	712	-32.3%	546	-11.8%
Adjusted EBITDA Margin (excl. ESOP expenses)	%	28.4%	30.3%	-183 bps	32.6%	-418 bps
Other Income, net	(₹ million)	304	264	15.1%	267	13.9%
Profit Before Taxes	(₹ million)	564	781	-27.7%	580	-2.8%
Net Profit	(₹ million)	499	620	-19.5%	473	5.5%
Net Profit Margin	%	29.5%	26.4%	310 bps	28.3%	119 bps
Unearned Revenue (period end)	(₹ million)	3,053	3,712	-17.7%	2,795	9.2%
Cash & Investments (period end)	(₹ million)	15,096	15,357	-1.7%	14,274	5.8%

Note: 2020 Buy-back for Rs2.2bn, along with Buy-back Tax of Rs0.51bn, was concluded/ paid in 2Q FY21

JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY	JUST DIAL LTD - 3Q FY21 (Quarter ended December 31, 2020) PERFORMANCE SUMMARY
Metric	Unit	3Q FY21	3Q FY20	YoY change	**2Q FY21 **	QoQ change
Unique Visitors	(million)	132.6	157.0	-15.6%	130.6	1.5%
- Mobile	(million)	108.3	127.9	-15.3%	105.5	2.6%
- Desktop/ PC	(million)	17.9	21.6	-17.2%	19.0	-5.9%
- Voice	(million)	6.4	7.6	-15.8%	6.1	4.4%
- Mobile	% share	81.7%	81.4%	27 bps	80.8%	93 bps
- Desktop/ PC	% share	13.5%	13.7%	-26 bps	14.5%	-106 bps
- Voice	% share	4.8%	4.8%	-1 bps	4.7%	13 bps
Total Listings (period end)	(million)	30.2	28.6	5.5%	30.0	0.7%
Net Listings Addition		196,107	991,552	-80.2%	340,635	-42.4%
Total Images in Listings (period end)	(million)	99.6	78.4	27.0%	96.6	3.1%
Listings with Geocodes (period end)	(million)	17.2	15.9	7.8%	17.0	0.7%
Ratings & Reviews	(million)	114.7	105.9	8.4%	111.9	2.5%
Paid campaigns (period end)		453,800	534,960	-15.2%	448,600	1.2%
Total App Downloads (period end)	(million)	28.1	26.1	7.9%	27.6	2.0%
App Downloads per day		9,604	11,912	-19.4%	9,207	4.3%
Number of Employees (period end)		11,387	13,058	-12.8%	10,305	10.5%

B O A R D O F D I R E C TO RS

EXECUTIVE DIRECTORS	EXECUTIVE DIRECTORS
V S S Mani	Founder, Managing Director and Chief Executive Officer of Justdial with over 32 years of experience in the field of media and local search services.
V Krishnan	Whole-time Director with 27 years of experience, working with Justdial in strategic planning and execution.
Abhishek Bansal	CFO and whole-time Director of Justdial, with overall 12 years of experience and handles Finance, Strategy, Accounting, Treasury, Audit, Legal, Compliance & Traffic. He holds an MBA from IIM Bangalore and a B. Tech. in Electrical Engineering from IIT Roorkee.
NON-EXECUTIVE DIRECTORS – INDEPENDENT
B Anand	Anand is CEO of Nayara Energy, and previously was CFO of Trafigura. He has 33 years of experience in Corporate Finance, Strategy & Investment Banking. He is a Commerce graduate and an associate member of ICAI.
Sanjay Bahadur	Sanjay is CEO of Pidilite Industries for its Global Constructions & Chemicals division and has 36 years of experience. He holds a degree from Delhi College of Engineering.
Malcolm Monteiro	Malcolm is serving on Justdial Board since August 02, 2011 and was previously CEO India, DHL eCommerce & was also a member of DHL eCommerce Management Board. He holds a degree from IIT Mumbai & IIM Ahmedabad.
Bhavna Thakur	Bhavna heads Capital Markets at Everstone Capital and has over 22 years of experience in Corporate Finance, Investment Banking, M&A and Capital Markets. She holds a BA LLB (Hons.) from NLSIU, Bangalore & a Masters in Law from Columbia University, New York.
NON-EXECUTIVE DIRECTORS – NON-INDEPENDENT
Pulak Prasad	Pulak is Founder & MD of Nalanda Capital and has over 28 years of experience in Management Consulting & Investing. He holds a B. Tech. from IIT Delhi and is an IIM Ahmedabad alumni.
Anita Mani	Anita has 27 years of experience in the field of General Management. She is a history graduate from University of Delhi.

L E A D E RS H I P T E A M

Name	Designation	Experience	Functional Areas
V S S Mani	Chief Executive Officer	32 Years	Overall growth strategy, planning, execution &
			management
Abhishek Bansal	Chief Financial Officer	12 Years	Finance, Strategy, Accounting, Treasury, Audit, Legal, Compliance & Traffic
Vishal Parikh	Chief Product Officer	20 Years	Leads Product, Design & Technology teams, and Voice Operations
Sumeet Vaid	Chief Revenue Officer	25 Years	Revenue growth & Business development
Rajesh Madhavan	Chief People Officer	25 Years	Human Resource Functions
Ajay Mohan	Group Vice President, Sales	25 Years	Sales platform management, Strategic alliances, Corporate partnerships & Business expansion
Rakesh Ojha	Group Vice President, Sales	25 Years	Sales & Expansion (West & South Region)
Prashant Nagar	Vice President, Sales	21 Years	Sales & Expansion (Delhi, Just Dial Ambassadors)
Suhail Siddiqui	Vice President, Sales	25 Years	Sales & Expansion (North & East Region)
Rajiv Nair	Vice President, Sales	22 Years	Sales & Expansion (South Region)
Shwetank Dixit	AVP & Head, Database & Content	9 Years	Database Augmentation, Curation & Content enrichment; Traffic (Organic & Inorganic)

S H A R E H O L D I N G PAT T E R N

9.54%

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I N D I V I D U A L S

35.56%

P R O M O T E R S

22.02

D O M E S T I C I N V E S T O R S

A S O N D E C 3 1 , 2 0 2 0

32.88%

F O R E I G N I N V E S T O R S

END OF PRESENTATION