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FREELANCER LIMITED AGM Information 2026
64924_rns_2026-05-13_a8e2c51f-8197-40d7-9e13-122975620ae1.pdf
AGM Information
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ASX: FLN
OTCQX: FRLCY
FREELANCER LIMITED
AGM 2026
EVERY QUEST
NEEDS A CHAMPION
freelancer
ESCROW.COM
Loadshift
2
Board of Directors
Technology focused entrepreneurial board with successful exits to major global corporations
Matt Barrie
Chief Executive Officer & Chairman
BE (Hons I) BSc (Hons I) Syd.
GDipAppFin MAppFin
HonDLitt Macq.
MSEE Stanford SEP GAICD FIEAut
Matt Barrie is an award winning technology entrepreneur. Matt was Adjunct Associate Professor at the Department of Electrical and Information Engineering at the University of Sydney where he taught Cryptography for fifteen years and, later, Technology Venture Creation. He is the co-author of over 20 US patent applications. Previously he founded and was CEO of Sensory Networks Inc., a vendor of high performance network security processors which sold to Intel Corporation (NASDAQ:INTC).
Darren Williams
Non-Executive Director
BSc (Hons I) PhD (Computer Science) MAICD
Darren transitioned from Executive Director and Chief Technology Officer of Freelancer to Non-Executive Director in late 2015. In his time as an executive he was responsible day-to-day for strategic leadership of the company's operating and technical direction. Darren has experience in computer security, protocols, networking and software. Prior to joining Freelancer, Darren was a co-founder of Sensory Networks, where he held the roles of Chief Technology Officer and subsequently Chief Executive Officer. In 2013 Sensory Networks sold to Intel Corporation (NASDAQ:INTC).
Simon Clausen
Non-Executive Director
Founder & CEO of PCtools
Simon is a founding investor of Freelancer. Simon has more than 17 years experience in high growth technology businesses in both Australia and the United States. His technical expertise includes proficiency in multiple software development languages, computer security and vulnerability analysis, and he is co-author and inventor of a number of technology patents. Simon founded and was CEO of PC Tools, which he grew to over $100 million in revenue, more than 250 employees and offices in 7 countries. PC Tools was acquired by Symantec Corporation (NASDAQ:SYMC) in October 2008 in one of Australia's largest ever technology acquisitions.
Patrick Grove
Non-Executive Director
Co-Founder & Group CEO at Catcha Group
Since founding Catcha Group in 1999, Patrick has built an extensive track record of founding, building, acquiring, listing and growing both private and public Southeast Asian digital businesses. Today, he is widely recognized as one of the leading entrepreneurs in the region, having founded and taken 6 digital businesses from their early stages to initial public offering in Australia and Southeast Asia, including the iProperty Group (ASX:IPP) – which was acquired by REA Group (ASX:REA) in 2016 in one of the largest ever acquisitions of a Southeast Asian internet company at the time; iCarAsia (ASX:ICQ) and Frontier Digital Ventures.
Craig Scroggie
Non-Executive Director
CEO & MD of NEXTDC
CEO of an ASX 100-listed technology company NextDC (ASX: NXT) and Asia's most innovative Data Centre-as-a-Service provider. With over 30 years of experience in the ICT industry, Craig brings a wealth of knowledge and expertise to Freelancer's board. Throughout his career, Craig has held senior positions with industry giants such as Symantec, Veritas Software, Computer Associates, EMC Corporation, and Fujitsu. Under Craig's leadership, NEXTDC has become a cornerstone of Australia's digital economy, providing critical services to businesses across the country and beyond.
3
Agenda
Chairman's Address
Formal Business
Questions & Answers
Close of Business
7
Freelancer Limited
Chairman's Address
5
The Amazon of Services. Labour. Payments. Freight.
ESCROW.COM
1 Global Escrow Platform US$8,100,000,000 in secure transactions to date
1 Global Labour Marketplace 85M+ professionals US$5,000,000,000+ jobs posted
1 Australian Heavy Haulage 800,000,000 km in freight Going Global
Freelancer Limited
ASX: FLN, OTCQX: FRLCY
6
Solving Trillion Dollar Problems
Labour
5 billion seek work while talent runs scarce: intellectual capital is the 21st century battleground.
Freelancer: Making tomorrow's innovations real today.
Payments
Trust closes deals. In high-stakes transactions, bulletproof escrow isn't a luxury:
Escrow.com powers global trade without borders.
Freight
Logistics gone digital. Today's shippers demand transparency, instant matching, and secure payments.
Loadshift keeps the world's supply chains running.
Freelancer Limited: Powering Global Commerce
How We Generate Revenue
Freelancer
World's largest cloud workforce: 85m+ users, $10 to $10m jobs
3% fee from clients + 10% from freelancers on every job, plus optional memberships and premium upgrades.
Escrow.com
World's largest online escrow company: $8.1b+ vol, $10k to $100m deals
Average 1.64% on each secure transaction; high-value, repeat deals monetise trust at scale.
Loadshift
Australia's largest freight marketplace, 800,000,000 km shifted
3% fee from shippers + 10% from carriers on every load; volume-driven upside. Built on Freelancer's DNA, now going global.
Our competitive edge: Monetising critical business infrastructure across the digital economy. Three asset-light platforms, each monetising trust, talent, or transport at transaction speed.
freelancer
WORLD'S LARGEST CLOUD WORKFORCE
88M+ PROFESSIONALS READY TO MAKE YOUR DREAMS REAL.
YOUR VISION, DELIVERED.
ANYTIME, ANYWHERE.
9
Management Team | Freelancer
Specialists in growth, finance, operations, infrastructure, international execution, compliance and engineering
Neil Katz
Chief Financial Officer
BCom (Hons) ACA
EPGC (Stanford)
Adam Byrnes
Vice President, Product Strategy & Growth
BE (Electrical) (Hons I) / BSc (Adv) (Physics)
Laurent Goudet
Chief Technology Officer
BSc (Mathematics & Computer Science) (Hons) / MSc (Embedded Systems) (Hons)
Andrew Bateman
Vice President of Product & Enterprise
B App Sci (IT) RMIT
Ayen Torcuator
Global Head of Customer Service
B PoliSci
Brent O'Halloran
Director of Communications
B Communications
Trisha Epp
Director of Innovation
BSc (Physics & Philosophy) Hons / MSc (Geophysics) Caltech / PMP
Owen Smith
Director of Compliance and Legal
LL.B (Commercial Law), BA
Neil Katz is responsible for the finance and administration functions of the Company. Neil has over 20 years experience in finance, accounting and general management. Neil has held CFO roles at a number of technology companies, including IPscape, Threatmatrix (acquired by NYSE:RELX), Sensory Networks (acquired by NASDAQ:INTC) and Aptrix (acquired by NYSE:IBM).
Adam Byrnes is responsible for product leadership at Freelancer. He advises on the product direction and strategy of the Freelancer marketplace, and provides mentorship to other product managers in the business. Adam holds first class honours degrees in Advanced Physics and Electrical Engineering from the University of Sydney.
Laurent Goudet is responsible for the technical direction of the company, ensuring alignment with its business goals. Prior to transitioning from Software Architect to Chief Technology Officer in early 2021, Laurent has been leading multiple technical initiatives, transforming the Web & native clients into mobile-friendly, fast, and reliable web applications, lifting the user experience and reducing the engineering costs.
Joining Freelancer in 2023, Andrew leads product strategy and development for our enterprise division. He has over two decades experience as a technology and product leader, most recently as co-founder, CTO and Head of Product at B2B marketplace vendor Bench. Prior to this Andrew was Technical Director of digital studio Future Büro, winning multiple international honours including Cannes Lions, Webby and D&AD awards.
Ayen Torcuator is responsible for ensuring that customers receive 24/7 world class service and solutions. Ayen holds a bachelor's degree in Political Science from the University of the Philippines, Diliman and has been part of the company for more than a decade.
Brent O'Halloran brings distinguished experience in strategic communications and media relations. Working in 14 countries and engaging with government, military, NGO, and private enterprise stakeholders allows him to confidently lead Freelancer's ambitious global communications strategy, enhancing brand narrative and stakeholder engagement worldwide.
Trisha leads the innovation team at Freelancer, managing research programs for NASA and other government and enterprise clients across space exploration, biotech, environmental solutions, and emerging technologies. She specializes in strategic planning and unlocking solutions to complex challenges through global talent networks.
Owen Smith is an expert in regulatory affairs and compliance management with extensive experience across Asia-Pacific regulated businesses. His focus areas include Anti-Money Laundering, Counter-Terrorism Financing, fraud prevention, and implementing compliance assurance and internal control programs in finance and fintech. He has held senior roles such as Head of Legal and Compliance at Crown Financial Services Group, Head of Regional Compliance at CLSA Premium, and compliance leadership roles at Independent Reserve.
Make it real.
This game product design cost and took 30 days make
$2500 USD
11
Create the Future
We help entrepreneurs & organizations create products & services of the future.
This Apple VR headset concept cost and had 56 entries in 14 days
$500 AUD
Change lives.
"Coming from a third-world country and the smallest in West Africa where opportunities are very limited, Freelancer has helped me expand globally by helping me make a living from something that I really have a passion for, design."
12
Sulayman S.
@sulayman360
★★★★ 5.0
Video & Motion Graphics
Banjal, Gambia
Freelancer is the world's biggest cloud workforce
- USERS
- JOBS POSTED
- JOBS DONE
Note: Sample of projects awarded in 2020. The pink lines indicate where projects are being posted by employers, and the blue lines indicate where the projects are being performed by freelancers. Thicker lines indicate a higher volume of work. White dots indicate the location of Freelancer's users. Edges are sampled data from awarded projects in the period indicated.
14
Freelancer’s Online Economy - United States
Freelancer's Online Economy - Europe
Freelancer's Online Economy - India
17
52
Regional Websites
North America
- US (International)
- Canada
- Jamaica
Latin America
- Argentina
- Brazil
- Chile
- Colombia
- Ecuador
- Mexico
- Peru
- Uruguay
Africa
- South Africa
- Kenya
Europe
- United Kingdom
- European Union
- France
- Germany
- Greece
- Portugal
- Spain
- Czech Republic
- Sweden
- Iceland
- Ireland
- Italy
- Netherlands
- Turkey
- Poland
- Romania
- Ukraine
- Norway
- Hungary
- Finland
- Denmark
- Albania
- Slovenia
Asia Pacific
- Australia
- New Zealand
- Hong Kong
- Bangladesh
- India
- Indonesia
- Japan
- Korea, Republic of
- Malaysia
- Pakistan
- Philippines
- P. R. China
- Singapore
- Thailand
- Vietnam
Languages
Afrikaans
- Bahasa Indonesia
- Bahasa Malaysia
রাজ্য
- Català
- Čeština
- Dansk
- Deutsch
ধ্বংসপূর্বক
- English
- Español
- Suomi
- Filipino
- Français
চিন
- Magyar
- Italiano
মেক্সিকো
- Norsk-Bokmål
- Nederlands
- Polski
- Português
- Română
- Shqip
- Slovene
- Svenska
- Kiswahili
- Thai
- Türkçe
- Tiếng Việt
- Українська
- мова
- 中文(简体)
Currencies
USD BRL
NZD CNY
AUD DKK
GBP VND
HKD AED
SGD ARS
PHP BDT
EUR COP
CAD PKR
ZAR CHF
INR HUF
JMD ILS
CLP KRW
MXN NOK
IDR QAR
MYR RON
SEK SAR
JPY THB
PLN TRY
Transform your business with
ADEVELOPMENT
Your new receptionist just ate Siri for breakfast.
Get your AI Action plan now at: freelancer.com/ai
Web Development > App Development > AI Development
19
Try out an AI Agent
20
Matt Starky (@Brightdock) built a seven-figure business through Freelancer, now mentors the next generation of digital entrepreneurs.
Change lives.
Where ambition meets execution.
85M+ professionals competing for your business.
85M+ GLOBAL TALENT POOL
25M+ PROJECTS CREATED
21
The Industry's Most Trusted Talent Platform
Freelancer leads every major competitor for customer satisfaction:
- 4.5 "Excellent" rating on Trustpilot from 18,000+ verified reviews
- 4.7 out of 5 on SiteJabber across 20,000+ customer ratings
- Winner – 2024 SiteJabber Customer Choice Award for outstanding service
-
1 in customer satisfaction among global freelancing platforms, year after year
When you choose Freelancer, you're choosing the platform businesses trust most.
22
Marketplace Dynamics FY25
"Every job, every country, every language, every currency, at any time"
- Unparalleled diversity with 3,000+ job categories spanning cutting-edge fields: from Aerospace to Biotechnology
- Complexity & sophistication growing over time
- Average project value soared to US$413 in FY25 (↑19.4%), reflecting higher-value work migration to platform
- Based on the number of completed projects in FY24
- Defined as the GMV over the time period, divided by the count of projects with GMV within the time period.
Top completed project categories by count FY25
- Based on the number of completed projects in FY24
- Defined as the GMV over the time period, divided by the count of projects with GMV within the time period.
23
Freelancer: The World's Largest Cloud Workforce
Unmatched value, unrivaled scale, AI-powered precision
Global Talent Network:
80+ million professionals across 247 countries & territories, 3,000+ skills, 33 languages, and 38 currencies
Hyperfluid Marketplace:
Projects receive bids within 60 seconds; no platform globally matches our response velocity or scale
Client-Friendly Model:
- Free to post jobs, review portfolios, and receive competitive bids
- Industry-low 3% commission only when you hire
Freelancer-Friendly Platform:
- Free access to global opportunity marketplace
- Free professional profile and portfolio builder
- Transparent 10% commission structure
- Unlock global talent today- post your project for free
24
Projects
From Concept to Creation in Minutes
Post your project brief and watch top talent compete for your business. Our platform delivers unmatched speed and selection with built-in payment protection.
Simply describe your needs and set your budget
Review portfolios, ratings, and previous work
84% of projects receive bids within 60 seconds
54 bids on average per project
Handwritten Notes (Top Right):
Some of the projects will be in the process of continuing, continuing, and continuing operations. The project will be in the process of continuing operations. The project will be in the process of continuing operations. The project will be in the process of continuing operations. The project will be in the process of continuing operations. The project will be in the process of continuing operations. The project will be in the process of continuing operations.
Handwritten Notes (Top Right):
Some of the projects will be in the process of continuing, continuing, and continuing operations. The project will be in the process of continuing operations. The project will be in the process of continuing operations. The project will be in the process of continuing operations. The project will be in the process of continuing operations.
25
Contests
Unlimited creative firepower, only pay for results
Harness the collective genius of our global talent pool: logos, website designs, naming, packaging, illustration, and product concepts & more.
The Contest Advantage:
1,500,000+ entries per month
20,000,000+ entries per year
93%
of contests receive entries within 1 hour
761
average entries per contest
289 freelancers competing for the prize!
Ratings and feedback until won
Offer a prize
This mobile app, design took 10 days to make.
$500 USD
This 3D product visualisation took 3 weeks
$435 USD
7
These detailed 3D watches modelled in 1 week.
$500 USD
This Next Generation System for First Responders was built for the National Institute of Standards and Technology
$1M USD
NIST
National Institute of Standards and Technology
30
Ready-to-Deliver Services from Top-Tier Talent
Realistic 3D Animation Creation
What's included
Hourly Work
☑ For 3D Video Animation $40/hour
Items
☑ 90 second 3D Animation $2,000
Realistic
☐ 38 days delivery
Purchase for $2,000
- Chat
By purchasing this service, you declare you have read and agree to our User Agreement and Privacy Policy.
About this service
Custom CGI 3D Animation Service. Elevate your concepts with our tailored CGI 3D animation service. From script to rendering, we promise exceptional quality and creative realisation.
Key Steps: Consultation: In-depth discussion to understand your vision, setting the stage for collaboration.
Script and Storyboard: Develop a comprehensive script and storyboard as the guiding blueprint.
Clients can purchase services directly
31
Your Project, Our Global Cloud of 88 Million Professionals
Ashraf S. @ashrafshekh
★★★★★ 49 168 81 95%
MECHANICAL ENGINEER | SOLIDWORKS | ANSYS | CAD,CAM
$38.058 / Hour 🚫 India (3:15 AM) - Joined on March 26, 2015
VUTUK DESIGN AND MEDIA
Looking for a highly skilled mechanical engineer with a wealth of experience in design and expert proficiency in various design tools? Look no further! With 12 years of experience in the design field, I have honed my skills in both such as SolidWorks, ANSYS, CATAI, and Fusion 360, to name a few.
My expertise in machine design, FSA analysis, CFS analysis, and structural analysis make me a valuable asset to any team.
Additionally, I have a talent for creating stunning 3D drawings, product renderings, and animations, including explainer animations in both 2D and 3D. I also have experience in heavy equipment lifting plans, 2D explainer animation videos, and video editing.
Let's work together to bring your designs to life and take your projects to the next level!
Portfolio
3D Modelling [24] New Product design [25] CFS Simulations [12] New Concept Design [4]
Machine designs Portfolio-21
3D MODELLING, NEW PRODUCT DESIGN
Portfolio
3D Modelling [24] New Product design [25] CFS Simulations [12] New Concept Design [4]
32
freelancer
MOONSHOT
INNOVATION CHALLENGES
Unleash the power of global genius
Where 88 million minds converge
solve humanity’s greatest challenges
Enterprise Access to NASA-Grade Problem Solving
freelancer.com/innovation-challenges
Trusted by
NASA
NIH
CDC
STATEMENT OF ENERGY
— BUREAU OF RECLAMATION
NIST
PUBLISHERS
RESEARCH CENTER
NIE
NASA
Tournament Lab
NIH
TARGETED Genome Editor Delivery Challenge
Client National Institutes of Health
Field Biotechnology
Problem Genome editing to treat rare diseases which affects 10% of the population.
- programmable delivery systems
- crossing the blood-brain barrier
Breakthrough innovation Self-Assembling Proteins, Extracellular Vesicle-Based Delivery, Ultrasound-Assisted Lipid Nanoparticles, Milk Exosomes
Expertise Biotechnology | Medical Research | Bioengineering Epidemiology | CRISPR
$6M USD
5 YEARS
514,460 OUTREACH
34
TARGETED/NIH Winners
Academia
Broad Institute of MIT & Harvard:
A platform for targeting AAVs to specific receptors
Freelance Researchers
Saad & Karaoudi, PhDs: Development of a Programmable Extracellular Vesicle-Based Delivery System of Allele-Specific Gene Editing Therapy Using Biorthogonal Chemistry
Biotechnology Research Labs
Orion Therapeutics, Inc.: Multifunction Lipid Nanoparticle Delivery System for Delivery of CRISPR Therapeutics Across the Blood-Brain Barrier
RION
THERAPEUTICS
Target Area 1: Programmable Delivery System for Gene Editing
Winning Solutions $75,000 USD Prize
- Perelman School of Medicine at the University of Pennsylvania: Targeted Delivery of Genome Editing Machinery to Blood Marrow Stem Cells, Pulmonary Endothelium, and Cardiomyocytes
- Nizar Y. Saad, PhD and Meisam Naeimi Karamudi, PhD: Development of A Programmable Extracellular Vesicle-Based Delivery System of Allele-Specific Gene Editing Therapy Using Biorthogonal Chemistry
- Beth Israel Deaconess Medical Center: Self-Assembling Protein Polymer Micelles for Targeted Gene Editor Delivery
- Reza Shahbazi, Ph.D. (Lead PI) Indiana University School of Medicine: Developing In Vivo CRISPR Nanotherapeutics with Enhanced Safety and Precision by Dual Targeting Approach
- Vesigen Therapeutics: Engineered AEMMs: Promising Human Derived Vectors for Cell Type Specific Delivery of Genome Editors
NNSA
NORTHERN SANACCIONAL SERVICE
Modified Condition / Decision Coverage and Path Coverage
| Client | NASA Orion Avionics, Power, and Software (APS) |
|---|---|
| Field | Software Engineering |
| Task | NASA required MC/DC evaluation and Path Coverage added to the gcov open source tool in order to save thousands of hours of manual analysis of the software on the Orion spacecraft on the Artemis program |
| Breakthrough innovation | Successful integration of Modified Condition/Decision Coverage (MC/DC) analysis into the GCC compiler as part of the Phase 1. Delivered a more intuitive and detailed coverage reporting system, including updated command-line features like filtering in Phase 2 of the project. |
$365K
USD
1.5
YEARS
3000+
LINES OF CODE
NNSA
NASSAU
Navigation Solutions for the Lunar South Pole
| Client | NASA |
|---|---|
| Field | Aeronautical Engineering |
| Problem | NASA needs orienteering tools to explore the lunar south pole. Its permanently shadowed areas may be traps for water ice, offering a valuable resource for future missions to Mars. |
| Breakthrough Innovation | Ultra-lightweight navigational aid; star analog navigation; shadow compass; modular rover system; hydrolox propulsion hopper |
| Expertise | Mechanical Engineering |
$100K USD
3 MONTHS
83 NEW CONTRIBUTORS
37
NIH
S-Index Challenge
Client: The National Institutes of Health
Field: Data Science
Problem: Lack of standardized, robust metric to assess how effectively researchers are sharing valuable data
Breakthrough innovation: Creation of the Data Sharing Index (S-index), a new metric that evaluates and rewards researchers for making their data accessible and transparent, incentivizing data sharing excellence, promote openness in science.
Expertise: Academic Publishing | Data Analytics | Research Writing
$1M USD
PRIZES
10
MONTHS
159
REGISTRATIONS
freelancer Enterprise
Global Fleet
Generative AI Solutions
Scale in an Instant
Access 25,000+ vetted specialists per day across 247 regions & 3,000+ skills, under one contract.
Customisable Workflows
Multi-layer human and automated reviews tailored to your accuracy targets, with full audit trails.
Accelerate model training, fine-tuning, and deployment through a global network of subject matter experts—spinning up projects in hours, not weeks.
Expert Human Intelligence, Powering AI Innovation
Where human intelligence meets artificial intelligence
Massive Scalability: Capacity to deliver instant access to 80m+ for millions of human-in-the-loop training hours monthly
Specialized AI Training: Expert reinforcement learning (RLHF), safety evaluation, dialect recording, labeling across 52+ languages.
Rapid, On-Demand Mobilization: Can marshall 25,000+ pre-qualified experts per day
Trusted by Global Leaders: Proven success powering foundational AI projects, including Google's Gemini and other leading AI platforms.
We don't just deliver AI experts, we deliver specialists for AI
freelancer Global Fleet
40
freelancer Global Fleet
Generative AI Case Study
Accelerating Major Foundational Model Development
The Challenge
- Evaluate millions of AI prompts across 52 languages
- Meet aggressive timelines with safety requirements
- Support specialized domain expertise needs
The Solution
- Deployed 175,000+ AI specialists globally
- Implemented ethical oversight protocols
- Created seamless 24/7 workflow system
The Results
- Accelerated development while enhancing accuracy
- Reduced bias through diverse global evaluation
- Achieved 100% client satisfaction
175,000+
AI Specialists
52
Languages
24/7
Coverage
50,000+
Hours worked
100%
Satisfaction
41
Freelancer Global Fleet
Field Services
When infrastructure fails, every second costs millions. We deploy in an instant.
Freelancer's Global Fleet connects you with skilled professionals exactly when and where you need them. Get full coverage during peak seasons and maintain operations in the most challenging locations all without the overhead of maintaining year-round staff.
Get started
42
Your on-demand field service revolution.
Surge Capability Meets Whitespace Coverage
Access a global network of 80 million freelancers to eliminate coverage gaps, provide surge capability, reduce fixed costs, and ensure service excellence anywhere, anytime.
Surge Capability:
Global technician deployment in hours, not days
Whitespace Coverage:
Consistent service from metro to remote regions
Cut Fixed Costs:
Scale workforce without financial risk
Specialized Expertise:
freelancer
Partner: Freelancer ☐
Status: All ☐
Date Range: this week ☐
Awaiting Dispatch (15)
Onsite Repair: WO-12131212
SLA 4h 33m
Status: In Progress Budget: $500 USD
Location: 123 Address St, Sydney Just now
Onsite Repair: WO-27898292 ★
SLA 27h 4m
Status: In Progress Budget: $500 USD
Location: 456 Address St, Melbourne 10 mins ago
Onsite Repair: WO-29348594 ★
INCOMPLETE SLA 32h 19m Customer Delay
Status: In Progress Budget: $500 USD
Location: 456 Address St, Melbourne 10 mins ago
Onsite Repair: WO-29348594 ★
SLA Not Stated
Status: In Progress Budget: $500 USD
Location: 789 Address St, Brisbane 10 mins ago
Onsite Repair: WO-12131212
SLA 4h 33m
Status: In Progress Budget: $500 USD
Location: 123 Address St, Sydney 20 mins ago
In Progress (53)
Onsite Repair: WO-12131212
SLA 4h 33m
Status: In Progress Budget: $500 USD
Location: 123 Address St, Sydney Just now
Onsite Repair: WO-27898292 ★
SLA 27h 4m
Status: In Progress Budget: $500 USD
Location: 456 Address St, Melbourne 10 mins ago
Onsite Repair: WO-29348594 ★
INCOMPLETE SLA 32h 19m Customer Delay
Status: In Progress Budget: $500 USD
Location: 456 Address St, Melbourne 10 mins ago
Onsite Repair: WO-29348594 ★
SLA Not Stated
Status: In Progress Budget: $500 USD
Location: 789 Address St, Brisbane 10 mins ago
Onsite Repair: WO-12131212
SLA 4h 33m
Status: In Progress Budget: $500 USD
Location: 123 Address St, Sydney 20 mins ago
Delayed (4)
Onsite Repair: WO-12131212
SLA 4h 33m
Status: In Progress Budget: $500 USD
Location: 123 Address St, Sydney
Onsite Repair: WO-27898292
NEW SLA 27h 4m
Status: In Progress Budget: $500 USD
Location: 456 Address St, Melbourne
Onsite Repair: WO-29348594
INCOMPLETE SLA 32h 19m Customer Delay
Status: In Progress Budget: $500 USD
Location: 456 Address St, Melbourne
Onsite Repair: WO-29348594
WORK COMPLETE SLA 4h 33m
Status: In Progress Budget: $500 USD
Location: 789 Address St, Brisbane
Mohammed H. @hpengineer
Status: In Progress Budget: ₹679 INR
Location: Hyderabad, India PID: 24116407
SLA 27h 4m
Case Id: 5150480435
Customer Case Id: ERPUAT_Test011
Business Segment: Printing
Specific Symptom: xxxx
Code Not Found: xxxx
Subject: 3-Printer unable to fax and scan documents
Description: Printer unable to fax and scan documents, troubleshooting steps... /41.03.A2
General misprint error / 53.A2.21 Tray 2 media overload warning set
Case Severity: 0-Immediate
Created Date Time: xxxx
Work order details
Asset details
Notes
2024-07-01, 9:45am, @hpengineer
"Parts collected from warehouse, I am on my way"
2024-07-01, 9:45am, @dispatcher
"Job delayed by 3 hours due to parts issue"
2024-07-01, 9:45am, @dispatcher
"Job delayed by 3 hours due to parts issue"
Re-assign
Change task step
44
freelancer Global Fleet
Field Services
Case Study
Building a Global Surge and Whitespace Capability for Hewlett Packard
The Challenge
- Rigid workforce
- Remote coverage gaps
- Peak-time bottlenecks
- Unsustainable fixed costs
The Solution
- Pay-per-work-order flexibility
- Strategic over-staffing
- Instant surge capacity
- Total geographic reach
The Measured Impact
- Fully-integrated capability
- Gaps filled
- Cost reduction of 21%
- Repair time reduced by 35%
- Exceptional sNPS scores
90,000+
WORK ORDERS COMPLETED
48
CITIES
5
COUNTRIES
~1,000
FREELANCE FSES
35%
REPAIR TIME REDUCTION
45
TAMkeen
Governor
Interprise
Government
partnerships:
empowering
global talent
iu Soo
Tamkeen
Transform your exports with
GLOBAL REACH
U.S. tariffs closed one door.
We'll open a hundred more.
- ☑ Regional Marketing Experts
- ☑ Cultural Adaptation
- ☑ Local Experts
- ☑ Logistics Consulting
GOLD 2016 STEVEI ASSOCIATE AGA-PRODUCE STEVE AWARDS
Innovation in Artificial Intelligence
Prototyper
New Product
GOLD STEVIE® WINNER
48
Recent Awards | Freelancer
Gold Stevie
Innovation in Artificial Intelligence - Prototyper
The Asia-Pacific Stevie Awards 2026
THE WEBBY AWARDS
Official Winner
People's Voice Employment
29th Annual Webby Awards 2025
Gold Stevie
Company of the Year - Business or Professional Services - Medium-size
International Business Awards 2024
Silver Stevie
Communications Team of the Year
International Business Awards 2024
Gold Stevie
Most Innovative Communications Professional of the Year
The Asia-Pacific Stevie Awards 2024
Gold Stevie
Business or Professional Services - Freelancer.com
International Business Awards 2023
THE WEBBY AWARDS
Official Webby Honoree
Websites and Mobile Sites Employment
27th Annual Webby Awards 2023
HR Tech Award
Talent Acquisition: Best Virtual / Hybrid Solution
HR Tech Awards 2022
APAC Insider
Best Cloud-Based Freelancing & Crowdsourcing Talent Platform
Southeast Asia Business Awards 2022
Gold Stevie
Excellence in Innovation in Technology Industries (More than 100 Employees)
The Asia-Pacific Stevie Awards 2021
49
"160 million jobs, or about 11% of the projected 1.46 billion services jobs worldwide, could in theory be carried out remotely, barring any constraints in supply"*
- McKinsey Global Institute, The Emerging Global Labor Market, Part I: The Demand for Offshore Talent in Services.
ESCROW.COM
POWERING THE WORLD'S COMMERCE
OVER US$8,100,000,000 IN TRANSACTIONS SECURED
BUYERS INSPECT.
SELLERS DELIVER.
FUNDS RELEASE ONLY
WHEN BOTH SIDES AGREE.
ESCROW.COM
THE WORLD'S TRADE IS GOING ONLINE
BUT DIGITAL PAYMENTS CAN ONLY BUY A COFFEE, NOT A CAR
ESCROW.COM IS THE TRUSTED INFRASTRUCTURE THAT MAKES HIGH-VALUE E-COMMERCE WORK.
Most of the innovation in payments is in low-value
52
ESCROW.COM
The red ocean in small value payments <3% of card volume
Includes all card transactions made via a digital wallet, including tokenized digital wallet. Include: Digital wallet transactions made by using electronic devices, such as smartphone, smart watch, or activity tracker, by "tapping" the device at the point-of-sale (POS) terminal (i.e., Apple Pay, Samsung Pay, Google Pay, Fitbit Pay, Masterpass). Also include tokenized digital wallet transactions made by using customer's payment credentials saved in a virtual account number. These credentials can be stored either on a smartphone or in the cloud. When making a purchase, a substitute account number and a transaction specific code ("token") are used to process payments. This can include purchasing items online with a computer or using a smartphone to make a purchase with a browser or in-app (i.e., Apple Pay, Google Pay, Masterpass, Visa Checkout, Amex Express Checkout). Include digital wallet near-field communication (NFC) transactions, MST (magnetic secure transmission) transactions, quick response (QR) code transactions, barcode transactions, in-app transactions, or browser transactions. Do not include: Card-on-file e-commerce transactions (cardholder-initiated or merchant-initiated) (i.e., installment payment) or transactions made via contactless cards (i.e., "tap and pay").
53
ESCROW.COM
Card volume <8% of US domestic payments
Annual US e-commerce retail sales as percentage of total sales, seasonally adjusted
Source: FRED database, CB Insights, US Federal Reserve
https://www.federalreserve.gov/paymentsystems/december-2021-findings-from-the-federal-reserve-payments-study.htm
54
ESCROW.COM
55
ESCROW.COM
Zelle: https://www.businessinsider.com/zelle-and-venmo-end-2021-with-strong-volume-2022-2. https://www.businessofapps.com/data/mobile-payments-app-market/
Paypal: https://www.nasdaq.com/articles/paypal-stock-has-given-up-all-its-gandemic-era-gains -is-it-a-buy-now
SWIFT: https://economics.stackexchange.com/questions/9165/how-much-money-is-wire-transferred-every-year-worldwide
BPay, Bank transfer: https://www.rba.gov.au/publications/annual-reports/pob/2020/trends-in-payments-clearing-and-settlement-systems.html
Letter of Credit: https://swiftinstitute.org/wp-content/uploads/2014/11/2014-11-International-Trade-Risk-and-Role-of-Banks-Niepmann-and-Schmidt-Eisenlohr-REVISED.pdf
Checks: https://go.gale.com/ps/i.do?id=GALE%7CA91090224&sid=googleScholar&v=2.1&t=r&linkaccess=abs&issn=1048115X&p=AONE&sw=w&userGroupName=anon%7E8bea63a6
Apple Pay, Google Pay: https://appleinsider.com/articles/21/08/17/apple-pay-accounted-for-92-of-us-mobile-wallet-debit-transactions-in-2020-study-says
Volumes: https://blockworks.co/bitcoin-surpasses-3-trillion-in-transactions/
Venmo: https://www.businessofapps.com/data/venmo-statistics/
Letter of Credit: https://www.alliedmarketresearch.com/letter-of-credit-confirmation-market-A06312#:~:text=The%20global%20letter%20of%20credit,2.72%25%20from%202021%20to%202030.
56
ESCROW.COM
Online payments fail above a few thousand dollars
Secure business payments are bespoke, slow, error-prone & expensive.
Inspections are required before shipping.
"According to the ICC, the world-wide documentary discrepancy rates against the DLC [letters of credit] are between 60% to 70%"
https://www.researchgate.net/publication/328420369_Mitigating_the_Risk_of_Documentary_Discrepancy_in_Process_of_Estonian_Export_Letters_of_Credit_Transaction
57
ESCROW.COM
Online payments fail with untrustworthy counterparties
Buyer protection is a terrible experience for consumers.
Card fraud over the next decade will cost $409 billion in losses globally *
I sent all the evidence that a £450 pair of trainers were perfect, but it refunded the buyer who has kept my trainers
Money > Property Pensions Savings Borrowing Careers
Consumer champions Scams
I could prove I had been scammed but eBay wasn't on my side
I sent all the evidence that a £450 pair of trainers were perfect, but it refunded the buyer who has kept my trainers
Protection. It's our way
Miles Brignall
Mon 31 Aug 2020 02:00 EDT
f 👦 💩
eBay Buyer Protection
Covers your purchase price plus original
Here's how eBay Buyer Protection works:
Fast – Solve problems quickly with our customer su
Easy – We'll work with the seller to make it right.
Free – It's included with your eBay purchases.
▲ Stay's buyer protection ... but what about a seller who has been scammed? Photograph: NetPhotos/Alamy
I appear to have been scammed after I sold a £450 pair of trainers on eBay about a month ago to a "buyer" in the US.
They paid straight away, and the delivery address was a business in New York, but there was no contact name and they had zero feedback. This concerned me, but I believed I'd be protected by eBay.
I took pictures of the shoes and the box from every angle, and then I bubble-wrapped and double-boxed them so there was zero chance of any damage, and the buyer couldn't possibly dispute their condition. Which is exactly what happened.
- https://www.paymentsdive.com/news/card-industry-faces-400b-in-fraud-losses-over-next-decade-nilson-says/611521/
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ESCROW.COM
ESCROWAPI
Spend more time running your business and less time worrying about payments code and compliance overhead.
Built for developers, by developers.
ESCROWPay
One line of code. Bulletproof Payments. Embed escrow into any website, app, or marketplace through a developer-first API.
Escrow.com payments with one line of code.
ESCROWOffer
Allows buyers and sellers to negotiate a price and securely transact domain names, cars, boats, aircraft or any high-value item online.
Escrow.com solves large value payments in an untrustworthy world
1
2
3
4
5
Buyer and seller agree to the transaction and its declared terms
Buyer pays Escrow.com
Seller delivers the goods or service
Buyer conducts an inspection of the received goods or service
Escrow.com pays the seller
Escrow.com holds the funds while the transaction completes.
59
ESCROW.COM
60
ESCROW.COM
Escrow.com is the only secure online payment method for high value items.
Supporting payments in USD, EUR, CAD, AUD & GBP from 100 to 100,000,000+.
| DAMAINS | COLLECTIBLES | COMPUTERS, TV & HIFI | MACHINERY & ROBOTICS |
| ANTIQUES | NETWORK EQUIPMENT | GEMSTONES & JEWELRY | GENERAL MERCHANDISE |
| HEAVY EQUIPMENT | INTELLECTUAL PROPERTY | IMPORT/EXPORT | SPACE STATION DEPOSITS |
| BUSINESS ASSETS | SERVICES & CONTRACTORS | WEBSITES | ELECTRONICS |
ESCROW.COM
Gross Payment Volume (US$)
$300,000,000
US$8.1 billion in payment volume to date
Gross Payment Volume (US$)
61
ES-CROW.COM
ESCROW.COM
Over 3 million customers
NOTE: SAMPLE OF TRANSACTIONS. THE PINK LINES INDICATE WHERE ESCROW TRANSACTIONS ARE BEING ORIGINATED BY BUYERS, AND THE BLUE LINES INDICATE WHERE TRANSACTIONS ARE BEING FULFILLED BY SELLERS. THICKER LINES INDICATE HIGHER VOLUME. WHITE DOTS INDICATE THE LOCATION OF ESCROW.COM'S USERS. ALL TIME DATA.
ESCROW.COM
Key Verticals
1 https://www.pwc.com/gx/en/services/deals/trends.html
2 https://www.grandviewresearch.com/industry-analysis/used-car-market
3 https://usa.watchpro.com/pre-owned-luxury-watch-market-is-worth-18-6-billion-and-growing-fast/
4 https://www.grandviewresearch.com/industry-analysis/jewelry-market
5 https://www.ibisworld.com/industry-statistics/market-size/web-domain-name-sales-united-states/
6 https://domainnamewire.com/2021/04/14/sizing-the-domain-name-aftermarket/
7 https://www.msci.com/documents/1296102/19878845/MSCI_Real_Estate_Market_Size_2020.pdf/06a13e2c-0230-f253-26fa-3318cecb1c59
8 https://www.gminsights.com/industry-analysis/used-construction-equipment-market
9 https://www.artsy.net/article/artsy-editorial-collectors-art-market-2021-report
10 Escrow.com estimates, https://www.caida.org/catalog/papers/2013_first_look_transfer_markets/first_look_transfer_markets.pdf
11 US Trade Census FT900 https://www.census.gov/foreign-trade/Press-Release/ft900_index.html
63
ESCROW.COM
64
Beach head customers in key verticals
| Domain Names | GoDaddy | sedo
Bus. Park, Grill, Domains | afternic | media options |
| --- | --- | --- | --- | --- |
| IP Addresses | IPv4.GLOBAL | BRANDER | GROUP | LARUS
Pv4.center |
| Cars | ClassicLars | HAGERTY. | N | AUTOHUNTER
2000S OF DIAMONDAM.com
Porsche Digital |
| Boats, Aircraft, Vehicles | TruckTractorTrailer | YACHTSMART | Motorcycle.com | VINGFORM |
| Fine Art | ART SY | ARTLAND | turbare | artprice.com |
| Luxury, Watches & Jewellery, Auctions | HERITAGE
AUCTIONS
AWARENESS AUCTION HOUSE | WatchPayer | verticalscope | |
| Intellectual Property | Hilco
Streambank | Royalty Exchange | | |
| Business Sales, Mergers & Acquisitions | shopify | Flippa | acquire | CHEVAL M&A, INC
traderco
MERGERSCORP |
| Import / Export | globalssources | MAALEXI | BrokerBin.com
100 000 technology exchange | |
| Agriculture | exim'crop | ONFARM | | |
| Oil & Gas | OGHelp
CROSS OFFICE FOR CONTINUING | ENERGY DOMAIN
COMPUTER PLANNING | | |
| Services | freelancer | Loadshift
Consolidating Disparity & Custom | MUSCOVITCH
LIFE CREDIT | KILPATRICK TOWNSEND |
The world's largest online escrow company.
Escrow.com is licensed to operate in 55 jurisdictions, including a full US footprint.
Escrow.com holds an Australian Financial Services License #501215 and is licensed as a MSB with FINTRAC in Canada #M23461013.
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ESCROW.COM
Escrow.com is the only multi-jurisdiction online escrow company, licensed to operate in 55 jurisdictions
DFPI DEPARTMENT OF FINANCIAL PROTECTION & INNOVATION
Search any financial topic or provider
HOME CONSUMERS REGULATED INDUSTRIES RULES & ENFORCEMENT NEWS ABOUT SUBMIT A COMPLAINT
Home > Regulated Industries > Escrow Agents > Online Escrow Companies
Online Escrow Companies
Not external
The following companies are licensed to provide online escrow services:
Upwork Escrow Inc.
Telephone: 650-316-7557
Email: [email protected]
Website: https://www.upwork.com
Internet Escrow Services, Inc.
Telephone: 1-888-511-8600, 840-625-3800
Email: [email protected]
Website: https://www.escrow.com
Surrogacy escrow
SeedTrust Escrow, Inc.
Telephone: 800 205-3527
Email: [email protected]
Website: https://SeedTrustInc.com
If you are checking on any company other than the ones listed above, you should click here for Consumer Alerts. Many alleged online escrow companies are falsely using names similar to our licensees or current licensee Numbers in an effort to deceive consumers into believing they are licensed and regulated by the State of California.
California escrow licenses
© ESCROW.COM.
67
Benefits of using Escrow.com
Increase Trust
Transform marketplace confidence. Escrow creates the bedrock of trust that powers successful platforms.
Increase Network Effects
Greater liquidity means more buyers & sellers, better choice, pricing and conversion rates.
Increase Insights
Capture the complete customer journey with detailed transaction data and post-completion analytics.
Increase Liquidity
Buyers can inspect the goods or services before releasing the funds, driving cross-border transactions.
Increase Compliance
Offload complex regulatory requirements: AML/KYC, sanctions checks, and legal frameworks to the experts.
Increase Revenue
Upselling is now possible because the platform handles the payment.
E
ESCROW.COM
ESCROW.COM
Cars, Boats & Planes: The Perfect Match for Escrow.com
Eliminating Risk in Vehicle Transactions
- No more risky in-person meetings between strangers
- Protection against payment fraud and chargebacks
- Buyers inspect before funds release
- Enables confident cross-border and interstate transactions
The Escrow Advantage for Transport
Secure long-distance sales with full inspection rights on delivery, creating a safe marketplace for high-value vehicles.
Complete Transaction Management
- Title verification and transfer
- Lienholder payoff coordination
- Lease termination solutions
- Shipping documentation verification
- Post-inspection price adjustments
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ESCROW.COM
Escrow.com secures startup acquisitions from LOI to close.
As soon as a letter of intent or an asset purchase agreement is signed, Escrow.com ensures the acquisition deal proceeds safely and smoothly for both parties.
Key benefits:
- Holds purchase funds securely during DD
- Manages contingent payment structures
- Ensures orderly transfer of digital assets & IP
- Reduces transaction risk for both buyers & sellers
- Facilitates international deals
70
ESCROW.COM
Escrow.com enables trading of oil, gas and mineral rights online
In a world first, Escrow.com enabled Energy Domain to complete sales of non-operated mineral rights online, transforming a centuries old business into an online marketplace.
ENERGY DOMAIN
a MineralWare company
52.5 mineral acres of oil rights securely sold through Escrow.com
71
ESCROW.COM
Escrow.com protects global IT hardware trade
Whether across town or across borders, Escrow.com provides the secure payment infrastructure powering leading B2B IT hardware exchange BrokerBin.com.
With operations spanning 65+ countries, it enables trusted global trade for 10,000+ IT Asset Disposition (ITAD) and IT Asset Management (ITAM) professionals.
72
ESCROW.COM
Securing the World's Digital Real Estate.
| Meta | Uber | ChatGPT | Grok | Freelancer | |
|---|---|---|---|---|---|
| META.COM DOMAIN & TRADEMARKS | UBER.COM | CHAT.COM | GROK.COM | INSTAGRAM.COM | FREELANCER.COM |
| Gmail | crypto.com | + | amazon | chrome | SPACEX |
| GMAIL.COM | CRYPTO.COM | SNAPCHAT.COM | AWS.COM, PRIME.COM | CHROME.COM | SPACEX.COM |
| WORDPRESS | Windows Live | snowflake | slack | JD.COM | |
| WORDPRESS.COM | LIVE.COM | TWITTER.COM | SNOWFLAKE.COM | SLACK.COM | JD.COM |
| #10 WEBSITE GLOBALLY | |||||
| Twitch | wise | 天福 | |||
| TMALL.COM | zoom | BINANCE | |||
| TWITCH.TV | WISE.COM | TMALL.COM | |||
| #3 WEBSITE GLOBALLY | WECHAT.COM | ZOOM.US | BINANCE.COM |
The gold standard for high-value domain transactions
ESCROW.COM
Recent Awards | Escrow.com
Gold Stevie
Financial Services - Escrow.com
The International Business Stevie Awards 2023
Bronze Stevie
Achievement in Growth
The International Business Stevie Awards 2022
Silver Stevie
Most Trusted Escrow Service
The International Business Stevie Awards 2021
Bronze Stevie
$5B in transactions
The International Business Stevie Awards 2021
Gold Stevie
Company of the Year - Financial Services - Small
The International Business Stevie Awards 2020
Bronze Stevie
Most Innovative Company of the Year - Up to 100 Employees
The International Business Stevie Awards 2020
Silver Stevie
Company of the Year: for Financial Services - Small
The International Business Stevie Awards 2019
Bronze Stevie
FinTech Solution
The International Business Stevie Awards 2019
Gold Stevie
Company of the Year: Financial Services - Small
The International Business Stevie Awards 2018
BBB Torch Award For Ethics
Better Business Bureau Torch Awards 2017
73
ESCROW.COM
74
Management Team
Matt Barrie
Chief Executive
BE (Hons I) BSc (Hons I)
GDipAppFin MAppFin MSEE
(Stanford) GAICD SEP FIEAust
Neil Katz
Chief Financial Officer
BCom (Hons) ACA
EPGC (Stanford)
Elliot Dunn
Partnerships
MSC Law, Business and
Management. LLB Law
Owen Smith
Director of Compliance and
Legal
LL.B (Commercial Law), BA
Dean Villanueva
Global Support Manager
BCIT
Tony Yan
Director of Operations
BSc (Microbiology,
Immunology &
Bioinformatics)
Kristian Sisayan
Product Manager
BSCS
Matt Barrie is an award winning technology entrepreneur. Matt was Adjunct Associate Professor at the Department of Electrical and Information Engineering at the University of Sydney where he taught Cryptography for fifteen years and, later, Technology Venture Creation. He is the co-author of over 20 US patent applications. Previously he founded and was CEO of Sensory Networks Inc., a vendor of high performance network security processors which sold to Intel Corporation (NASDAQ:INTC).
Neil Katz is the Chief Financial Officer at the Freelancer Group and is responsible for the finance and administration functions of the Company. Neil has over 20 years experience in finance, accounting and general management. Neil has held CFO roles at a number of technology companies, including iPscape, Threatmatrix (acquired by NYSE:RELX), Sensory Networks (acquired by NASDAQ:INTC) and Aptrix (acquired by NYSE:IBM).
Elliot is a sales professional with extensive experience in regulated industries, including cybersecurity, IT management, AI SaaS, and Fintech. He has a proven track record of driving new business and supporting revenue growth across organizations ranging from startups to global, private equity-backed companies.
With a strong legal background, holding a Law degree, a Master's, and having completed the Legal Practice Course (LPC) in the UK, Elliot brings a unique perspective to commercial roles. He has led go-to-market strategies, developed strategic partnerships, and navigated complex B2B sales cycles. His understanding of regulated markets enables him to bridge cross-functional teams effectively, fostering business growth and scalability.
Owen Smith is a recognised expert in regulatory affairs and compliance management, with comprehensive expertise in compliance frameworks developed across multiple regulated businesses in the Asia-Pacific region.
Owen's focus areas include Anti-Money Laundering and Counter-Terrorism Financing, fraud prevention, and the implementation of compliance assurance and internal control programs in the financial and fintech sectors.
Owen previously held senior positions, including Head of Legal and Compliance at Crown Financial Services Group, Head of Regional Compliance at CLSA Premium, and compliance leadership roles at Independent Reserve.
Dean Jason Villanueva is the Operations Manager, responsible for leading support operations, driving process improvements, and managing team performance across multiple functions. He works closely with internal stakeholders to address challenges and implement strategic initiatives that enhance customer experience and operational efficiency. Dean has led teams in support, social media engagement, and enterprise services, and has built and optimized operational workflows for various startups. He holds a bachelor's degree in Communication and Information Technology.
Tony Yan leads the Account Management team at Escrow.com, where he oversees strategic partnerships, user experience, and customer success. With a background in data science and a proven track record managing high-value client portfolios in the biotech and SaaS industries, Tony brings a unique blend of analytical rigor and relationship-building expertise. He works closely with key stakeholders to align on business goals and drive execution, ensuring the long-term success of Escrow.com's partners. Tony holds a Bachelor's degree in Microbiology, Immunology, and Bioinformatics from the University of British Columbia.
Kristian Sisayan is the Product Manager at Escrow.com, where he is responsible for overseeing product development, engineering, and business operations. He also manages relationships with partners and key stakeholders, and ensures timely and proper execution of goals across the business. Kristian was previously a Software Engineer at Escrow.com and holds a bachelor's degree in Computer Science from De La Salle University in the Philippines.
74
ESCROW.COM
loadshift
Australia's largest freight marketplace
800,000,000+ KM OF FREIGHT POSTED
76
#1 for Heavy Haulage
Powering the Nation's Supply Chain Since 2007
Spanning the entire continent, Loadshift connects businesses with 46,000+ verified carriers to move everything from precision machinery to oversized mining equipment.
Delivering efficiencies through scale and technology, Loadshift keeps Australia's economy moving.
77
Freight Customers
| NYKLINE
Hapag-Lloyd
MANSPARES
NEWS WEEKLY | MINSPARES
NEWS WEEKLY | LIBERTY INDUSTRIAL
Monodelphous | REOPATH |
| --- | --- | --- | --- |
| CENTURION
FREIGHTPLUS | sarens | SHAW'S | NEWCREST
BASIC UNIT |
| NSW
syndney METRO | TUTT BRYANT | SMITH BROUGHTON
SOUTHWARK | SHERMAC
SOUTHWARK |
| PANORAMIC
BENEFICIARY LIFE | truckworld.com.au
search, buy & sell trucks online | PHIBION | BARRICK |
| ALLIED | TractorHouse | K'LINE | EMS
GROUP |
| CENTURY
COMPETITIVE
EVE
LONGYEAR | machines
THE MACHINERY MARKETPLACE | William Adams
BAT | HYDRA
MECH |
| POART
LONGYEAR | Mancala | CIM Resources Limited | PANTORO |
| BRICKWORKS | CONSOLIDATED
TIN MINES (10) | AAS | Aeris
HONOL |
LOADSHIFT
Connecting Shippers & Carriers
78
Loads Shifted
Loadshift
Connecting Shippers & Carriers
79
46,000+ Carriers at Your Fingertips
From Load to Delivery in Minutes
Post your freight needs and receive competitive quotes instantly from Australia's largest network of verified carriers- all from your mobile device.
Loadshift
DOWNSCHEM. STABILIS & CONTACT A PARTNER IN THEM
7
80,827 quotes 2,785 loads delivered
Q1 2026
★ Coburn project coburn wa to canning vale WA
The Loadshift Advantage
Instant Competitive Bidding
Simply upload photos, dimensions, and delivery details to receive multiple quotes within minutes, driving better rates through competition.
Real-Time Shipment Visibility
Track your cargo throughout its journey with collection notifications, delivery confirmations & detailed analytics.
End-to-End Compliance
Rest easy with Loadshift's rigorous operator auditing, load verification processes that maintain regulatory standards.
Verified Quality Carriers
Access only pre-screened, rated transporters with verified credentials and performance histories to ensure reliable service.
Secure payment protection
Funds remain protected until successful delivery confirmation, eliminating payment risks for all parties.
Loadshift
71
52 loads for
Boart Longyear
over 86,500km
Q1 2026
BOART LONGYEAR™
Shipping Container transported from Forrestfield, WA to Leinster, WA
Industrial
- Mining
- Infrastructure
- Construction
- Rail
- Oil & Gas
- Manufacturing
- Heavy haulage
- Bulk tipper
- Car, boat
- Container
- Palletised freight
- Grain transport
- Livestock
- Machinery
- Liquid
- Trailer
- Refrigerated
- International shipping
Retail
- Food delivery
- Furniture delivery
- Courier
- General freight
- Motorcycle courier
- Bike courier
- Pickup & delivery
- Removal services
- Packing & shipping
Loadshift
84
Loadshift can manage it all for you
- Permits
- Pilots
- Road closures
- Import / export taxes & duties
- Marine Insurance
- Customs clearance
- Quarantine
-
Shipping documents
-
Packing
- Washing
- Cleaning
- Cranage
- Container rental
- Vessel booking
- Multi-currency
- Escrow payments
Mining
Ship anything, anywhere. Urgent or unique, Loadshift can handle it. Whether sending CAT loaders to Tanzania, a drill to South Korea or hotshotting a transmission to Papua New Guinea, we've done it.
An ASX 50 listed mining company reported saving over 30% on heavy haulage and urgent freight movements for an underground gold mine using Loadshift, whilst also achieving huge efficiency gains.
Caterpillar 740 Dump Truck Marulan, NSW to Shepparton, VIC
Loadshift
Infrastructure & Construction
Strict deadlines and challenging locations are a speciality.
Project requirements can change quickly, Loadshift ensures that you are not held up by transport.
Mac25 Franna Crane Webberton, WA to Primbee WA
7
International Shipping
Use Loadshift to handle all of your import / export or shipping needs. Direct rates with some of the biggest shipping lines.
Extensive network of freight forwarders and customs brokers all over the world. Payment secured by Escrow.com.
- 54 tonne CAT Underground Loader delivered to Tanzania using Loadshift
87
Australia's Leading Tender Platform for Heavy Haulage
Whether you're managing site-to-port logistics for mining operations, coordinating construction equipment movements, or handling nationwide industrial freight, Loadshift's platform scales to meet your most complex tender requirements.
Cat 336 Next Gen excavator Tomago NSW to Bibra Lake WA
Loadshift
89
Enterprise Logistics, Reimagined
Centralised Tender Command Center
Manage all freight operations in one powerful platform from spot loads to multi-year contracts across regions and transport types with complete visibility and control.
Seamless Carrier Ecosystem
Preserve existing carrier relationships while gaining access to thousands of pre-vetted carriers. Maintain compliance standards while expanding your network for optimal coverage.
Dynamic Market-Responsive Pricing
Replace outdated annual rate cycles with real-time competitive bidding. Adapt instantly to market conditions while carriers benefit from a transparent marketplace.
- Pallets of Hard Cover from Dalby. QLD 4405 to Bungendore NSW 2621
90
Maritime Constructions Transport
Managing cross country shipping - this 22m long, 70 tonne barge was transported across the country from South Australia to Darwin in May 2025.
Management Team
Matt Barrie
Executive Chairman
Matt Barrie is an award winning technology entrepreneur. Matt was Adjunct Associate Professor at the Department of Electrical and Information Engineering at the University of Sydney where he taught Cryptography for fifteen years and, later, Technology Venture Creation. He is the co-author of over 20 US patent applications. Previously he founded and was CEO of Sensory Networks Inc., a vendor of high performance network security processors which sold to Intel Corporation (NASDAQ:INTC).
Mas Mohammad
Director of Loadshift
Mas Mohammad, Director of Loadshift and Head of Field Services for Freelancer Enterprise, has 20 years of experience in the IT and telecommunications sectors, including significant roles at David Jones IT, Telstra and NBN Co. With over 15 years of leadership expertise, he is recognised for his ability to drive results, optimise operational teams, streamline processes, and expand businesses globally to enhance organisational performance.
Neil Katz
Chief Financial Officer
Neil Katz is the Chief Financial Officer at the Freelancer Group and is responsible for the finance and administration functions of the Company. Neil has over 20 years experience in finance, accounting and general management. Neil has held CFO roles at a number of technology companies, including IPscope, Threatmetrix (acquired by NYSE:RELX), Sensory Networks (acquired by NASDAQ:INTC) and Aptrix (acquired by NYSE:IBM).
Stanislav Markevic
Director of Engineering
Stanislav has been working professionally as a web developer for the past 15 years. Before joining the Freelancer Group six years ago, he was involved in a number of startups and consulting projects. Stanislav brings a wealth of knowledge and experience to his role leading the Loadshift engineering teams. He has a Bachelors of Computer Science and a Masters in Computer Science from the University of Bialystok in Poland.
Jaysean Qian
Product Manager
Jaysean brings over 12 years of experience as a Technical Product Manager, with expertise in AI and logistics solutions. Previously at Alibaba, he led multiple product lines spanning smart cockpit systems, AI-powered customer service platforms, and logistics. Jaysean leads product strategy for Loadshift, focusing on growth and revenue generating initiatives.
Simon Manton
Operations Manager
Simon brings with him a wealth of experience in the industry. He has built strong relationships with many of Loadshift's clients and is consistently striving to improve the user experience and grow Loadshift's share of the Marketplace. Before joining Loadshift, Simon managed a successful harvest workforce, and is utilising his skills and experience to optimise the operations process.
Loadshift
Connecting Shippers & Carriers
Freelancer Limited
FY25 Recap
93
Group Financial Snapshot FY25
All-time record profitability. Cash generative.
- Gross Marketplace Value (GMV): A$881.5M (↓7.1%)
- Revenue: A$55.2M (↑4.1%)
- NPAT: A$2.2M (vs. –A$0.8M in FY24) – ALL TIME RECORD
- Operating Profit (excl. FX): A$2.0M (↑162% vs. FY24) – ALL TIME RECORD
- Operating Cash Flow (excl. FX): A$7.7M (↑32% vs. FY24)
- Cash Flow: -A$2.5M (vs. A$0.8M FY24)
- Cash Balance: A$22.9M (↓11.9% from FY24, no net debt), Loadshift buyback to 73.4%
All-time record profit | Escrow.com: 5th consecutive year of profitability
GMV represents the underlying transaction value between third parties which is the basis for Freelancer's revenue, i.e. the value of services performed (Freelancer); goods shipped (Loadshift) or goods / services exchanged (Escrow).
94
Segment Performance FY25
Three platforms, one inflection point.
Freelancer
GMV: A$133.4M (↑2.3%); Revenue: A$40.9M (↑0.7%)
FY25 Wins: Joint winner of 10y US$475M NASA NOIS3 contract. New Bengaluru office opened.
AI Development ramping: Now 5% of GMV and growing.
Escrow.com
GMV: A$748.1M (↓8.6%); Revenue: A$12.3M (↑18.8%) - ALL TIME RECORD
FY25 Wins: 5th consecutive year of profitability
New verticals: B2B electronics, business acquisitions, real estate
Loadshift
GMV: ↑7.7% YoY; Revenue (↑12.4%) - ALL TIME RECORD
FY25 Wins: Maiden FY profit, record quarterly revenue 3Q25, 4Q25, in-app calling live.
Enterprise: New enhanced dashboard for high-volume customers.
95
* GMV is the total transaction value between third parties underpinning Freelancer's revenue. Based on unaudited management accounts.
Group Gross Marketplace Volume FY25
Group Revenue FY25
- Off Platform Enterprise Services includes engineering consulting services
97
Cash Flow Profile FY25
Cash & cash equivalents at $22.9 million at 31 December 2025 ↓1.0% from FY24
98
Summary Profit & Loss FY25
Group FY25 NPAT: $2.2M - all time record. A$3.0M swing from FY24's loss.
Revenue A$55.3M ↑4.1%, led by all-time record Escrow.com revenue A$12.3M (↑18.8%), Take-rate expansion offset lower Escrow GPV. Loadshift revenue ↑12.4% with maiden FY25 profit.
Gross margin at 85.2%: improved Escrow take-rate and payment gateway cost optimisation, on par with Freelancer
$1.5m unrealised FX gain: revaluation of foreign denominated assets & liabilities after AUD/USD ↑8% for FY25.
Costs up 5.2%:
- Payroll ↑6%, reflecting higher headcount
- Marketing ↑19%, off low base
- Occupancy ↓7%, driven by better renewal terms
Core operating profit before tax (ex-SBP, D&A, FX): $2.0m - all time record ↑162%, reflecting stronger underlying profitability
Outlook: double-digit revenue growth targeted and A$500k+/mo sustained operating profit.
| (A$m)
1 Jan - 31 Dec | FY25
Actual | FY24
Actual | Change |
| --- | --- | --- | --- |
| Group Revenue | 55.3 | 53.1 | +4.1% |
| Gross Profit | 45.3 | 41.8 | +8.5% |
| Gross margin (%) | 85.2% | 81.9% | +4% |
| Other income | 0.3 | 0.5 | n/m |
| Employee expenses | (20.8) | (19.6) | +6.1% |
| Administrative expenses | (11.7) | (11.5) | +2.2% |
| Marketing related expenses | (6.4) | (5.4) | +19% |
| Occupancy costs | (4.5) | (4.9) | -6.8% |
| Foreign exchange | 1.4 | (1.9) | swing +ve |
| Share- based payment expense | (0.1) | (0.1) | n/m |
| Depreciation | (0.1) | (0.2) | n/m |
| NPBT | 3.4 | (1.3) | swing +ve |
| NPAT | 2.2 | (0.8) | swing +ve |
| Excluding share-based payments, depreciation & unrealised fx gains/ losses | | | |
| Operating profit before tax | 2.0 | 0.8 | swing +ve |
Notes
- Occupancy costs adjusted to include depreciation of $4.4m (FY24: $4.5m) and finance costs of $0.8m (FY24: $1.3m) relating to property leases and deducting sublease rental income of $1.8m (FY24: $1.6m).
- Depreciation excludes depreciation arising from AASB16 leases.
- $0.7m unrealised fx loss taken directly to FCTR
99
Summary Balance Sheet FY25
Cash & equivalents at A$22.9m: ↓1% from FY24, no net debt
Trade receivables ↓19%: Reflects shorter gateway settlement times.
Right of use asset ↓47%: Lower due to depreciation in line with lease terms and reduced lease liabilities (down 44%), optimising occupancy costs.
Trade payables ↓2%: Includes $0.8m deferred consideration payable on acquisition of some minority shareholders in Loadshift
Other liabilities ↑23%: mainly reflecting higher contract liabilities (deferred revenue) of $0.7m and increased tax provisions of $0.4m.
- Deferred tax assets reflected net of Deferred tax assets of $10.9m and Deferred tax liabilities of $(2.0m)$.
- Reserves include the NCI in the Loadshift Group. In FY25, the Company acquired an additional ownership interest for $2.3 million. This equity transaction reduced NCI by $0.6 million, with the balance of $1.7 million recognised as a reduction in retained earnings.
| (A$m)
31 December 2025 | FY25
Actual | FY24
Actual | Change |
| --- | --- | --- | --- |
| Cash and cash equivalents | 22.9 | 23.2 | -1% |
| Trade and other receivables | 2.0 | 2.5 | -19% |
| Other assets | 2.5 | 3.4 | -27% |
| Plant and equipment | 0.3 | 0.2 | n/m |
| Intangibles | 34.1 | 34.1 | - |
| Right of Use Asset | 4.9 | 9.2 | -47% |
| Deferred tax assets (net) | 8.9 | 8.7 | +2% |
| Total assets | 75.7 | 81.3 | -6.9% |
| Trade and other payables | 36.5 | 37.1 | -2% |
| Lease Liabilities | 7.0 | 12.4 | -44% |
| Other liabilities | 6.2 | 5.1 | +23% |
| Total liabilities | 49.7 | 54.6 | -9% |
| Net assets | 26.0 | 26.7 | -3% |
| Contributed equity | 38.9 | 38.9 | - |
| Reserves | 4.4 | 5.6 | -21% |
| Retained earnings | (17.3) | (17.8) | -3% |
| Total equity | 26.0 | 26.7 | -3% |
100
FY26 Outlook
All-time record profitability established. Now scaling.
Freelancer
AI is reshaping both sides of the marketplace with AI Development now ~5% of GMV. Freelancers are using AI to deliver faster and better. Prototyper™ launched. AI-automated project review lifted conversion ~10%. Next: AI-powered matching and bid quality in the primary funnel.
Escrow.com
All-time record revenue. .ai domains +189%. Formalised e-commerce GTM with dedicated merchant acquisition team. Front-end migrating to Freelancer tech stack (live 2Q26).
New verticals: B2B electronics, luxury, acquisitions, real estate.
Loadshift
Maiden FY profit. Record quarterly revenue. Now investing in GPS tracking, enterprise dashboards, and mobile adoption to convert Australia's #1 position into a scalable digital freight platform.
Operational Discipline: Targeting >$500K/month operating profit & profitability in all 3 divisions.
Freelancer Limited
Business of the meeting
Y
Annual General Meeting
Financial Statements and Reports
- To receive and consider the Annual Financial Report of Freelancer Limited and the Directors' Report, Remuneration Report and Independent Auditor's Report for the year ended 31 December 2025.
Y
Annual General Meeting
Resolution 1 – Non-Binding Resolution to adopt Remuneration Report
- To consider and, if thought fit, to pass the following Resolution as a non-binding ordinary resolution:
- "That the Remuneration Report as contained in the Directors' Report of the Company for the financial year ended 31 December 2025 be adopted."
- Note: The vote on this Resolution is advisory only and does not bind the Directors or the Company. Shareholders are encouraged to read the Explanatory Memorandum for further details on the consequences of voting on this Resolution.
Y
Annual General Meeting
Resolution 2 – Re-election of Darren Williams as a Director
- To consider and, if thought fit, to pass the following Resolution as an ordinary resolution:
- “That Darren Williams who is required to retire under the Company’s Constitution and, being eligible, offers himself for re-election, is re-elected as a Director of the Company.”
Freelancer Limited
Questions and answers
Freelancer Limited
Close of business
freelancer
Notice & Disclaimer
This presentation has been prepared by Freelancer Limited (ACN 141 959 042) (Freelancer or the Company). The information contained in this presentation is current at the date of this presentation. The information is a summary overview of the current activities of the Company and does not purport to be all inclusive or to contain all the information that a prospective investor may require in evaluating a possible investment. This presentation is for general information purposes and is not intended to be and does not constitute a prospectus, product disclosure statement, pathfinder document or other disclosure document for the purposes of the Corporations Act 2001 (Cth) (Corporations Act) and has not been, and is not required to be, lodged with the Australian Securities & Investments Commission. The material contained in this presentation is not, and should not be considered as, financial product or investment advice. This presentation is not (and nothing in it should be construed as) an offer, invitation, solicitation or recommendation with respect to the subscription for, purchase or sale of any security in any jurisdiction, and neither this document nor anything in it shall form the basis of any contract or commitment. This presentation is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor which need to be considered, with or without professional advice, when deciding whether or not an investment is appropriate.
This presentation contains information as to past performance of the Company. Such information is given for illustrative purposes only, and is not – and should not be relied upon as – an indication of future performance of the Company. The historical information in this presentation is, or is based upon, information contained in previous announcements made by the Company to the market.
Forward looking statements
This document contains certain "forward-looking statements". The words "anticipate", "believe", "expect", "project", "forecast", "estimate", "outlook", "upside", "likely", "intend", "should", "could", "may", "target", "plan" and other similar expressions are intended to identify forward-looking statements. Indications of, and guidance on, future earnings and financial position and performance, including Freelancer's outlook, are also forward-looking statements, as are statements regarding Freelancer's plans and strategies and the development of the market.
Such forward-looking statements are not guarantees of future performance and involve known and unknown risks, uncertainties and other factors, many of which are beyond the control of Freelancer, which may cause actual results to differ materially from those expressed or implied in such statements.
Freelancer cannot give any assurance or guarantee that the assumptions upon which management based its forward-looking statements will prove to be correct or exhaustive beyond the date of its making, or that Freelancer's business and operations will not be affected by other factors not currently foreseeable by management or beyond its control. Such forward-looking statements only speak as at the date of this announcement and Freelancer assumes no obligation to update such information. The release, publication or distribution of this presentation in jurisdictions outside Australia may be restricted by law. Any failure to comply with such restrictions may constitute a violation of applicable securities laws.
Non-IFRS information
This presentation includes certain financial measures that are not recognised under Australian Accounting Standards (AAS) or International Financial Reporting Standards (IFRS). Such non-IFRS financial measures do not have a standardised meaning prescribed by AAS or IFRS and may not be comparable to similarly titled measures presented by other entities, and should not be construed as an alternative to other financial measures determined in accordance with AAS or IFRS. The information is presented to assist in making appropriate comparisons with prior periods and to assess the operating performance of the business. Freelancer uses these measures to assess the performance of the business and believes that information is useful to investors. Gross Payment Volume, EBITDA, and EBIT have not been audited or reviewed. Recipients are cautioned not to place undue reliance on any non-IFRS financial measures included in this presentation.
All references to dollars are to Australian currency unless otherwise stated.
To the maximum extent permitted by law, Freelancer makes no representation or warranty (express or implied) as to the accuracy, reliability or completeness of any information contained in this document. To the maximum extent permitted by law, Freelancer shall have no liability (including liability to any person by reason of negligence or negligent misrepresentation) for any statements, opinions or information (express or implied), arising out of, contained in or derived from, or for any omissions from this document, except liability under statute that cannot be excluded.