DATA#3 LIMITED — Investor Presentation 2012

May 20, 2012

Data[#] 3 (DTL) Strategy update Managed Services

21[st] May 2012

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Introduction John Grant Managing Director Data[#] 3 Limited

Laurence Baynham Group General Manager

28 years IT experience (software, hardware and consulting) 18 years at Data[#] 3 Business degree Fellow Australian Institute of Company Directors (FAICD) Established Licensing and Data Centre business Member of Asia Pacific Advisory Boards Cisco, HP & IBM

Overall responsibility for revenue, profit and customer satisfaction

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Patrick Murphy General Manager Managed Services

21 years in the IT Industry

13 years at Data[#] 3

Prior roles in IT and infrastructure management within Financial Services industry

Responsible for revenue/profit and customer satisfaction for Managed Services Leads strategy and investment for Data[#] 3 Trusted Cloud and Datacentres

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Our business

Volume software licensing and asset management Software Licensing

Infrastructure Licensing Workforce design and recruitment & deployment projects contracting People Integrated Solutions Solutions Customer Outsourced/Cloud Lifecycle Managed Product infrastructure Services Solutions hardware maintenance, solutions support & operations

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Well articulated and connected strategy

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The environment

Global / national factors Political & financial markets uncertainty Productivity declining Costs increasing Competitiveness declining > 2 speed economy

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2012 CIO Gartner survey – trends in business riorities p

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The environment

Macro technology trends The world is mobile Technology is commoditising Data is BIG Enterprise IT is on the back foot Users are driving the agenda

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2012 Gartner CIO Survey - trends in technolo riorities gy p

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NB: global survey 4500 respondents approx 10% A/NZ

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The environment

Conclusions In flux Growth slowing Delaying investment and reducing costs Technology an imperative Tussle between Enterprise IT and users

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Tender flow

		Full Year 2010	Full Year 2011	1H 2012	End March
	Submitted bids	357	345	207	286
	Decided bids	271	238	69	127
	Won	126	119	42	72
	% won	46%	50%	61%	57%
	Undecided			138	159
	% undecided			67%	56%
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Data[#] 3 Solution Strategy

Laurence Baynham Group General Manager Data[#] 3 Limited

(pdo)[2] Customer Solution Lifecycle

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Structures the engagement from ICT solution planning, through implementation, and ultimately optimisation

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Background to Managed Services

• Customers over 15 years

• Mature offerings

• Resilient technology

• Difference between project vs. annuity contract

• Strategic decision to elevate and focus on Managed Services as a line of business

• Consistent growth since that decision

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Technology Consumption Model

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Managed Services Overview and Strategy Patrick Murphy General Manager Managed Services

Managed Services helps customers...

• Maintain infrastructure

• Through cost effective vendor supported maintenance contracts

• Manage infrastructure

• Through remote Infrastructure monitoring and proactive support services

• Support users

• Through remote and onsite services

• Access “as a service”

• For infrastructure, software and disaster recovery

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Compelling customer value through…

• 24 X 7 Services

• Consolidation of multiple supplier agreements

• Services based onshore in Australia

• A proven engagement methodology

• Processes and procedures based on recognised standards

• Underpinned by world leading systems

• Flexible contracts

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Customer choice across the full spectrum

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Private Trusted
Product Expertise Solution Outsource
Cloud Cloud
Essential Service Desk
Essential Hardware
Maintenance
Essential Mail &
Collaboration
Essential Infrastructure as
a Service
Essential Infrastructure
Management
Essential Field Services
Essential Desktop as a
Service
Essential Mobility
MANAGED SERVICES
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A real customer engagement

Data[#] 3 Strategic Consulting engaged into startup mining 1 joint venture. Business challenge – no capital, enterprise class infrastructure and applications required, immediate ramp up in remote locations, outsource and cloud services determined appropriate solution.

Outsourcing sales team flesh out detail to align Data[#] 3 2 services to customer requirements

• Infrastructure as a Service

• Software as a Service

• Desktops and Devices as a Service

• Fully supported by blended mix of centralised and remote field teams

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A real customer engagement

Transition team mobilises resources from within Data[#] 3 3 and through Data[#] 3 People Solutions. Work with Data[#] 3 Integrated Solutions to build infrastructure environment and deploy. Processes and procedures put in place, hand over to . Essential Support Centre

New business user joins firm, a single service request 4 mobilises desktop or laptop, all applications, mobile devices and support for a single fee per month.

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Broad spectrum of customers across a variet of industries y

Mining & gas Retail & commercial Government Education

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Key market differentiators

• 24 X 7 Australian based

• For service desk and datacentre

• Recognised global best practice approach implemented across full service - ITIL

• Flexible approach to contract

• Multi-vendor

• Experience in supporting mining sites

• Access to full breadth of Data[#] 3 capability, coverage and complimentary services

• Expertise

• People

• Vendors

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Market leadership recognised by partners

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HP Highest Growth Services Contracts

IBM Maintenance Partner of the Year Cisco Finalist Global Services Partner of the Year

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Premier marketing events

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• 27 vendors

• 800+ customers

• Brisbane

• Adelaide

• Perth

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Track record of strong growth

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1H Full Year
45 43
40
35.1 FY2012
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•
29.8 1H revenue up 33% over PCP
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•
Forecast revenue growth of
25 approx. 23% for full year
22.3
21.3
•
100% under contract
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16.0 • 3 year CAGR 24.5%
15 13.2
•
National coverage
10 • Investing in ‘Trusted Cloud’ in
6.6
a network of datacentres
5
0
FY09 FY10 FY11 FY12
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Managed Services Revenue ($M)
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The way forward

• Investing to expand offerings and capability

• Extending Data[#] 3 ‘Trusted Cloud’

  • Geographically

  • Capacity

• Introducing datacentre space

• Resources sector domain expertise in sales

• Investing to lower costs and improve customer access

• Systems automation

• Selective sourcing for low value services

• Industry recognised certifications

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The way forward

• Increasing our market access

• Via our partners

• Via ‘cross selling’ to Data[#] 3 customers

• Via consulting led engagements

• Via changes to customer technology consumption e.g. cloud

• Managing risks

• Leveraging our strengths to offset new competitors in market

• Extending customer base size to offset reliance on large contracts

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In summary

• Solutions relevant to every organisation

• Loyal and growing customer base

• Ready to support a hybrid world

• Uniquely positioned to address changes in the ways customers use technology

• Opportunity to grow associated services strongly

• Proven financial track record

• Delivers contracts and annuity revenue to Data[#] 3

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Disclaimer

This presentation has been prepared by Data[#] 3 Limited (“the Company”). It contains general background information about the Company’s activities current as at the date of the presentation. It is information given in summary form and does not purport to be complete. The distribution of this presentation in jurisdictions outside Australia may be restricted by law and you should observe any such restrictions.

This presentation is not (and nothing in it should be construed as) an offer, invitation, solicitation or recommendation with respect to the subscription for, purchase or sale of any security in any jurisdiction, and neither this document nor anything in it shall form the basis of any contract or commitment. The presentation is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice, when deciding if an investment is appropriate.

The Company has prepared this presentation based on information available to it, including information derived from publicly available sources that have not been independently verified. No representation or warranty, express or implied, is made as to the fairness, accuracy, completeness, correctness or reliability of the information, opinions and conclusions expressed.

Any statements or assumptions in this presentation as to future matters may prove to be incorrect and differences may be material. To the maximum extent permitted by law, none of the Company, its directors, employees or agents, nor any other person accepts any liability, including, without limitation, any liability arising from fault or negligence on the part of any of them or any other person, for any loss arising from the use of this presentation or its contents or otherwise arising in connection with it.

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