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COMPUTERSHARE LIMITED. Investor Presentation 2007

Mar 15, 2007

64696_rns_2007-03-15_5f4cc100-50a1-4c88-8371-378ced64277e.pdf

Investor Presentation

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Computershare Limited

ABN 71 005 485 825 Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 Australia PO Box 103 Abbotsford Victoria 3067 Australia Telephone 61 3 9415 5000 Facsimile 61 3 9473 2500 www.computershare.com

MARKET ANNOUNCEMENT

Friday, 16 March 2007
To:
********
Investor Briefing Materials
lli
Attached are the materials that are being presented to investors today as part of a management briefing.

A copy of these materials will also be posted on the Company's website (www.computershare.com) later today.

For further details please contact:

Mr Darren Murphy Head of Treasury & Investor Relations Tel + 61 3 9415 5102

About Computershare Limited (CPU)

Computershare (ASX:CPU) is a global leader in share registration, employee equity plans, proxy solicitation and other specialised financial and communication services. Many of the world's largest companies employ our innovative solutions to maximise the value of their relationships with investors, employees, customers and members.

Computershare has approximately 10,000 employees across the world and serves 14,000 corporations and 100 million shareholders and employee accounts in 17 countries across five continents. For more information, visit www.computershare.com

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This document contains privileged and confidential information intended only for the use of the named addressee. Any unauthorised use of the contents of this document is expressly prohibited. If you have received this document in error please notify Computershare Limited by telephone (reverse charges) immediately and then shred this document. Thank you for your cooperation.

COMPUTERSHARE INVESTOR PRESENTATION 2007

16th March 2007

Computershare

COMPUTERSHARE INVESTOR PRESENTATION

Stuart Crosby Chief Executive Officer 16th March 2007

COMPUTERSHARE EMEA INVESTOR PRESENTATION

Chris Morris Managing Director / EMEA 16th March 2007

COMPUTERSHARE - EMEA

  • -Investor Services
  • -Communication Services
  • -Plans
  • -Pepper (CRM)
  • -Corporate Proxy

South Africa: Johannesburg

-Investor Services -Plans -Custodial Services

COMPUTERSHARE - UK

  • Evaluated all clients profitability and increased fees or terminated contracts

  • Shared services lowest of all CPU locations

  • Marketing and PR excellent, still no sales staff and we are winning $\geq$ business
  • Financial reporting and control finally up to scratch $\geq$
  • Service levels improved dramatically $\sum$
  • Staff morale a lot better

COMPUTERSHARE - UK

  • Hired a top senior management team, by end of the year the business $\sum$ will be run by the Poms
  • Restructured business to a model more suited to the UK environment $\sum$
  • Totally restructured operations, more flexible working conditions. Aim $\sum$ to have 50% moved to night shift
  • Winning of Deposit Protection Scheme (DPS) $\geq$
  • Depositary Interest (DI) and Global Transaction Unit (GTU) $\left\langle \right\rangle$

COMPUTERSHARE - EMEA

Ireland

  • 90% market share, only competitor Capita $\sum$
  • No growth but improving margins $\rightarrow$

South Africa

  • A difficult market but managed to retain over 95% market share $\geq$
  • A significant improvement in service levels $\rightarrow$

Italy, Spain and Portugal

  • Proxy and Stock Identification work $\geq$
  • Good deal flow out of continental Europe $\geq$
  • Restructured the Italian proxy group now profitable $\geq$

COMPUTERSHARE - EMEA

Germany, Austria, Switzerland

  • Main business lines Plans, Registry and AGM $\geq$
  • Plans market currently relatively small, but government initiatives underway $\geq$
  • Standard Life 200,000 German policy holders $\geq$
  • 80% of AGM market $\sum$
  • Purchased another print business $\sum$

Russia

  • Now have 65% of National Registry (NRC) $\sum$
  • Purchased 40% of NIKoil >
  • Many offers to invest in other registries ≻
  • Very profitable business

  • Close to listing the first DI in the UK of a Russian company, huge potential ≻

COMPUTERSHARE - EMEA BUSINESS CHALLENGES

  • Maintain service standards $\sum$
  • Expansion in Europe $\sum$
  • Increase commercial work in print/mail $\sum$
  • Develop better relationships with market participants $\geq$
  • Get to number 1 in registry in the UK, 1 year left to meet our goal $\sum_{i=1}^{n}$
  • Make more money in EMEA than the US so we can start reporting in $\geq$ pounds!

COMPUTERSHARE - EMEA BUSINESS OPPORTUNITIES

  • Sale of Lloyds Registry

  • DI cross listings in the UK from Russia and the US $\sum$
  • We are now established as a credible provider of BPO services to Government with Corgi, Gilts and DPS which should create further opportunities.

COMPUTERSHARE AUSTRALASIA INVESTOR PRESENTATION

Mark Davis Group Regional Director - Australasia 16 March 2007

REGIONAL OVERVIEW

9 Sites $\mathbf{A}$

  • Perth $(2)$

  • Adelaide

  • Melbourne (2) $\sum_{i=1}^{n}$
  • Sydney $(2)$

  • Brisbane $\sum$
  • Auckland

5 Business lines $\mathcal{P}$

  • Investor Services

  • Communication Services $\sum$
  • Plan Managers $\sum_{i=1}^{n}$
  • Corporate Proxy

  • Fund Services

INVESTOR SERVICES AUSTRALIA

  • Continues to be market leader with approximately 60% market share $\sum$
  • Capitalised well on strong market conditions >
  • Key enterprise (but not the only one) for cross selling group services $\blacktriangleright$
  • Positive pricing outcomes being achieved

  • Private equity / takeover activity an overall positive but threats remain $\geq$

  • Self Service and automation
  • Leveraging off infrastructure and technology to win broader business $\geq$

INVESTOR SERVICES NEW ZEALAND

  • Mature market with approximately 85% market share $\sum$
  • Succession planning has been key issue but has been handled effectively $\sum$

  • Bringing new innovation from broader CPU world to market $\blacktriangleright$

  • Preserving pre-eminent market position $\geq$

COMMUNICATION SERVICES

  • Rebranded $\mathbf{v}$
  • Efficiency benefits from state of the art new facility in Port Melbourne $\blacktriangleright$
  • Settled and strong management team $\sum$
  • Capitalising well off the registry market but meeting commercial $\geq$ business targets

  • On-line annual report legislation move to opt in $\sum$

  • Migration to electronic communications ≻

  • Market leader in Australia $\sum$
  • Less opportunity in New Zealand due to absence of regulatory $\sum$ incentives
  • Organic growth over last two years has been robust but still small in $\sum$ overall context

  • Good organic growth opportunities within CIS book remain $\geq$

  • Citibank alliance $-$ dealing and wealth management $\geq$
  • Ongoing development of China book of business by Sydney team $\geq$

CORPORATE PROXY

  • Market leader in Australia having advised on over \$160 billion of M&A transactions over the last few years

  • Premium offering recognised in the market and we are winning all the big jobs eg. Cemex, Qantas, Promina, Flight Centre

  • Do not call register legislation $\sum$

  • Increased competition $-$ particularly on price $\sum_{i=1}^{n}$

FUND SERVICES

  • Year of integration completed

  • Market has shown us that there exists significant opportunity and already $\triangleright$ won circa \$1m annuity client

  • Automation move from manual to STP $\sum$

  • Old legacy systems causing problems in industry $\geq$
  • Getting system strategy right remains key $\geq$

COMPUTERSHARE ASIA INVESTOR PRESENTATION

James Wong Head of Asia 16th March 2007

Computershare

COMPUTERSHARE - ASIA

Japan: Tokyo -Analytics

-Corporate Proxy

Singapore

-Pepper CRM

Philippines: Manila

-Analytics back-end data preparation and capture

India: Hyderabad, Mumbai, Bangalore and $100 + \text{others}$

-Investor Services -Fund Services

China: Beijing

  • Representative Office Hong Kong: Wanchai, Kwun Tong

-Investor Services -Plans

COMPUTERSHARE - ASIA HONG KONG

  • Main business line Investor Services

  • Seeing some results with expansion of Plans business into Hong Kong and China

  • Focusing on product extension (eIPO and results web hosting)

  • Playing an important role in local market infrastructure development in both Hong Kong and China

COMPUTERSHARE - ASIA CHINA

  • Setting up a presence

  • Now securing registration as a wholly-owned Foreign Enterprise

  • To provide onshore customer service and regulatory liaison

  • Excellent relationship with regulators

  • Exploring onshore revenue stream in addition to Plans

  • Help secure Hong Kong's lead by building a bridge between the Hong Kong and mainland China markets

COMPUTERSHARE - ASIA INDIA

  • 50:50 JV with Karvy Group

  • Biggest player in India

  • Main business lines Investor Services and Fund Services

  • Highly competitive but growing market especially in Fund Services

COMPUTERSHARE - ASIA JAPAN

  • 50:50 JV with Mitsubishi UFJ Trust Bank

  • Main business lines Analytics and Corporate Proxy

  • Excellent start to new business since November 2005

  • Exploring possibilities to extend the scope of the joint venture $\sum_{i=1}^{n}$

COMPUTERSHARE - ASIA BUSINESS CHALLENGES AND OPPORTUNITIES

  • Strengthening our position in Hong Kong, and catching opportunities in China, Japan and India

  • Product and service extension into the investor space

  • Integrating our services into market infrastructure to become a $\sum$ utility

COMPUTERSHARE US INVESTOR PRESENTATION

Steven Rothbloom President & CEO North America 16th March 2007

COMPUTERSHARE US

LINES OF BUSINESS

  • Investor Services

  • Corporate Actions

  • Fund Services

  • Corporate Proxy Solicitation

  • Communication Services

  • Employee Share Plans

  • Other $\sum$

WHAT I SAID LAST YEAR AND WHERE WE ARE AT TODAY

  • Then: EquiServe migration was 50% complete

  • Now: 99.999% complete

  • > Then: Retention so far looked good
  • $\triangleright$ Now: Still great at 98%
  • Then: M&A activity looked promising

  • Now: Involved in some of the largest deals in the industry, e.g., AT&T/BellSouth, Verizon spin-off, Sears PostMerger CleanUp™

  • Then: Fund Services triple the $\sum$ year before, unprecedented

  • Now: Well, we made it happen $\sum$ again
  • Then: Georgeson Proxy continued to have the most overall deals in the industry

  • Now: Even greater market share $\geq$
  • Then: Rule change looked promising but would it ever happen?

  • Now: Lo and behold, it has! $\sum$

  • Financial results $-$ Tom is in the room, but you can see I'm smiling $\rightarrow$

  • US transfer agent business $\sum$
  • Largest market share of top-tier clients

    • $S\&P 36\%$ $\mathbf{S}$
    • Fortune $500 29%$
    • Dow $30 63%$ $\mathbf{v}$
  • Client retention through two integrations EquiServe and SunTrust acquisitions - 98%

  • Won 5 spin-offs that created new companies and took away 7 clients from competitors thus far this fiscal year

  • Won 47 IPOs in calendar year 2006 $\sum$
  • Acquired U.S. Stock Transfer Corporation $\geq$
  • Expands our small- and mid-cap issuer base $\geq$
  • Establishes a presence in Glendale, California (Los Angeles area) $\rightarrow$
  • Will be managed as part of our Colorado-based operations $\rightarrow$

Corporate Actions / M&A

  • Largest corporate actions of the year $\blacktriangleright$
  • AT&T/BellSouth merger $\rightarrow$
  • Verizon spin $\geq$
  • LSI Logic acquisition of Agere shareholder approval expected $\mathbf{\Sigma}$ March 29
  • Small shareholder and PostMerger Cleanup

  • Sears- PostMerger CleanUp ™ $\rightarrow$
  • Federate Department Stores PostMerger CleanUp™ $\rightarrow$
  • Boeing small shareholder program $\rightarrow$

Fund Services

  • Second straight year as top in the industry

  • Hired to handle more than 80% of the major engagements in market $\mathbf{\lambda}$
  • Major wins included: ≻
  • Merrill Lynch sale of mutual fund business to BlackRock Fund $\rightarrow$ Services solicitation for both sides of transaction
  • Legg Mason $-$ second-phase of project for their purchase of $\rightarrow$ Citigroup's mutual fund business
  • Multiple projects for Morgan Stanley Dean Witter $\overline{\phantom{0}}$

Georgeson corporate proxy solicitation $\sum$

  • Maintained top market share in the industry

  • Solicitations for M&A transactions:

  • 21.4% increase in deal activity compared to last year

  • Represented more than a third of companies in the S&P 500

  • Cross-sell synergies from transfer agency business:

  • Principal Financial Group

  • Unum Provident

  • 31 pieces of new proxy solicitation business over past 7 months

  • Cross-sell synergies from Fund Services:

  • Merrill Lynch Investment Managers

  • Putnam Investments

Communication Services

  • Continued expansion of commercial print/mail business for statement and check printing $\geq$
  • Included large statement printing contracts for:

  • Eastern Bank

  • Dime Savings Bank

  • Centra Credit Union

Plan Managers

  • 20 new clients

  • Includes multiple transfer agent clients, such as:

  • Windstream

  • $>$ Hanesbrands
  • $>$ Aimco

World Records

  • More than 25 new contracts, including

  • AutoNation

  • McKesson

  • Centex Corporation

CHALLENGES

  • Shift from an integration focus to a quality/service enhancements mode

  • Continue to compete effectively and profitably with broker firms in the $\sum$ equity compensation marketplace
  • Continue to generate value and cross-sell synergies from the non-annuity portion of our business

  • Remain tops in the field despite continued strong competitive pressure $\geq$ across all business lines
  • Continue to provide solutions that help our clients meet the demands of a complex regulatory and compliance environment

  • Continue to drive regulatory change that benefits our clients and their shareholders, such as the new "notice and access" proxy distribution model

  • Complete rationalization and maximize utilization of infrastructure $\sum$
  • Take advantage of and maximize opportunities from more stringent SEC rules

  • Capitalize on increased market activity in IPOs and M&A $\blacktriangleright$
  • Expand on the synergies between our transfer agent/M&A/proxy $\geq$ solicitation service offerings

COMPUTERSHARE CANADA INVESTOR PRESENTATION

Wayne Newling President and Chief Executive Officer - Canada 16th March 2007

COMPUTERSHARE - CANADA

REGISTRY

  • Western Canada $\mathbf{v}$
  • Central Canada $\blacktriangleright$
  • Eastern Canada $\mathbf{v}$
  • Competitors $\blacktriangleright$
  • CIBC Mellon

  • Three regional players

  • Sensible pricing in market $\rightarrow$
  • Extremely buoyant Corporate Actions market $\geq$

Key Focus Going Forward

  • Continued acquisition strategy across remaining small Corporate Registry $\rightarrow$ companies
  • Developing new product to take to market leveraging current capability $\rightarrow$

75% Market Share 70% Market Share 80% Market Share

CORPORATE TRUST

  • 70% Market Share across Canadian market $\mathbf{v}$
  • Strong predictable earnings and margin ≻
  • Continuing to show growth year over year ≻
  • Strong regional management in place ≻
  • Continued integration of recent acquisitions ≻
  • New Corporate Trust recordkeeping platform in place $\mathbf{L}$

Key Focus Going Forward

  • Continued acquisition strategy across remaining small Corporate Trust companies
  • Developing new product to take to market leveraging current capability

COMPUTERSHARE COMMUNICATION SERVICES

  • Successfully winning "commercial business" $\mathbf{\lambda}$
  • Bank of Nova Scotia

  • Leveraging other Computershare relationships to gain CCS business $\rightarrow$
  • Continuing to drive efficiency and cost reduction across all $\sum$ Computershare business lines
  • Scannable Forms/EDC

  • Generic certificate

  • Experienced focused management team in place $\left\langle \right\rangle$
  • Developing presence in Canadian market as a "Solutions Provider", $\rightarrow$ meeting CCS strategy of niche player / quality output / increased margins

Key Focus Going Forward

  • Quality output $\rightarrow$
  • Commercial growth $\blacktriangleright$
  • Acquisitions
  • Continue to develop "Solution/Consultative" relationships within Canadian $\geq$ market

COMPUTERSHARE INVESTOR PRESENTATION 2007

16th March 2007

Computershare