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bpost SA/NV — Investor Presentation 2025
Feb 28, 2025
3922_rns_2025-02-28_3b6bd2af-c018-4f83-a474-311c4f7091a6.pdf
Investor Presentation
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Fourth quarter 2024 results Analyst call
Chris Peeters, CEO Philippe Dartienne, CFO
February 28th, 2025


Investor presentation
Interim financial report 4Q24
Financial Calendar
26.03.2025 Annual report 2024
09.05.2025 (07:00 CET) Quarterly results 1Q25
14.05.2025 Ordinary General Meeting of Shareholders
08.08.2025 (07:00 CET) Quarterly results 2Q25
More on bpostgroup.com/investors
Disclaimer
This presentation is based on information published by bpostgroup in its Fourth Quarter 2024 Interim Financial Report, made available on February 28th , 2025 at 07.00am CET on bpostgroup.com/investors. This information forms regulated information as defined in the Royal Decree of November 14th , 2007. The information in this document may include forwardlooking statements1 , which are based on current expectations and projections of management about future events. By their nature, forward-looking statements are not guarantees of future performance and involve known and unknown risks, uncertainties, assumptions and other factors because they relate to events and depend on circumstances that will occur in the future whether or not outside the control of the Company. Such factors may cause actual results, performance or developments to differ materially from those expressed or implied by such forward-looking statements. Accordingly, no assurance is given that such forward-looking statements will prove to have been correct. They speak only as at the date of the Presentation and the Company undertakes no obligation to update these forward-looking statements contained herein to reflect actual results, changes in assumptions or changes in factors affecting these statements. This material is not intended as and does not constitute an offer to sell any securities or a solicitation of any offer to purchase any securities.
1 as defined among others under the U.S. Private Securities Litigation Reform Act of 1995
Highlights of FY24
Domestic Parcels growth, Staci contribution and Radial productivity gains mitigate the impact of new Press contracts and topline pressures in North America
Group operating income
€ 4,341.3m (€ +69.1m) o/w € 338.1m from Staci
Group adjusted EBIT
€ 224.9m (€ -23.6m) 5.2% EBIT margin o/w € 40.7m from Staci
Group reported net result
€ -209.2m (vs. adjusted € 122.7m) reflecting € 299.4m impairment1 on Radial US
No dividend
in line with FY24 negative net result
Last Mile
€ 133.7m (€ -44.8m) 5.7% EBIT margin
- Total operating income at € 2,349.5m (-2.1%)
- o € -50.6m lower Press revenues
- o underlying mail volume decline (ex. Press) of -6.3% mitigated +5.2% price/mix
- o parcels volumes +5.3% and price/mix impact of +1.2%
- o € -20.3m lower banking revenues
- Stable adjusted OPEX from (i) salary indexation and stable FTEs offset by (ii) lower Corporate costs
3PL
€ 52.0m (€ +35.8m) 3.6% EBIT margin
- Total operating income at € 1,460.4m (+11.0%)
- o Staci consolidation impact as from August '24 (€ +338.1m)
- o continued expansion of Radial EU and Active Ants (+13.8%)
- o lower revenues (-18.9% excl. FX) at Radial US from continued volume pressure
- Higher OPEX (+6.3%) reflecting (i) Staci consolidation impact offsetting (ii) reduced opex from lower US volumes and productivity gains
Cross-border
€ 79.8m (€ -11.6m) 13.0% EBIT margin
- Total operating income at € 614.8m (-2.9%)
- o lower revenues at Landmark US from Amazon insourcing and downtrading customers
- o higher cross-border sales reflecting growth from existing and recent customer wins in Europe and Asia
- Lower OPEX (-1.5%) from (i) lower volume driven transport costs and (ii) higher payroll costs
Delivering on 2024 strategic priorities
Group
Launch of strategic vision to become a regional, digital expert in parcel size logistics, with mail products
- Organizing around 3 dedicated Business Units and strengthening of group executive leadership functions
- Leveraging capabilities for client solutions & capturing benefits across the group
- Diversification of group portfolio and acceleration into B2B market with Staci acquisition
- Transformation Roadmap: Launching of several transformation pilots across the different Business Units
- Investing in traditional mail products by adapting to modern needs
3PL
International logistics unit operational in 2 regions (N. America & Europe)
North America
Europe
- Focus on new SME's focus on • Integration of Staci with Radial Europe and Active Ants
- Development "Radial Fast Track", fast onboarding of midsize brands
value instead of volume, diversification and resilience
• Synergies between Staci & Radial North America
-
BeNe Last Mile
Accelerate transformation from postal company to parcel size logistics expert
- Exploring new market segments with parcel size focus for future value-based growth: B2B, C2C, B2C. First pilots launched
- OOH1 strategy defined, ~400 additional Parcel Lockers installed in 2024
- Evolve to new Press distribution model after the press concession era
- Modernize mail products to slow down mail decline
Cross Border
Creation of a global unit for cross-border service offering
- Integrated with other Business Units to improve service offering to clients.
- Continue to defend and diversify existing key lanes and develop new lanes
Highlights of 4Q24
bpostgroup delivers results in line with expectations.
Staci contribution and successful peak execution help offset the impact of new Press contracts and revenue pressures in North America
Group operating income
€ 1,335.0m (€ +117.8m)
+9.7% vs. 4Q23
€ 214.1m contribution from Staci
Group adjusted EBIT
€ 84.0m (€ +9.9m) 6.3% EBIT margin
€ 26.4m contribution from Staci
Last Mile
€ 24.8m (€ -11.5m) 4.0% EBIT margin
- Total operating income at € 614.3m (-3.6%)
- o € -21.3m lower Press revenues
- o underlying mail volume decline (ex. Press) of -8.1% mitigated +5.3% price/mix
- o parcels volumes +6.9% and price/mix impact of +0.6%
- Nearly stable OPEX from (i) salary indexations and slightly lower FTEs offset by (ii) lower cost of sales
3PL
€ 45.3m (€ +25.1m) 8.0% EBIT margin
- Total operating income at € 568.8m (+36.5%)
- o Staci consolidation impact (€ +214.1m)
- o continued expansion of Radial EU and Active Ants (+14.6%)
- o lower revenues (-19.8% excl. FX) at Radial US from continued volume pressure
- Higher OPEX (+28.0%) reflecting (i) Staci consolidation impact offsetting (ii) reduced opex from lower US volumes and productivity gains
Cross-border
€ 23.6m (€ -4.2m) 13.6% EBIT margin
- Total operating income at € 173.8m (-7.2%)
- o lower revenues at Landmark US from downtrading customers
- o higher cross-border sales reflecting growth from existing and recent customer wins in Europe and Asia
- Lower OPEX (-6.2%) from (i) lower volume driven transport costs and (ii) higher payroll costs
Key financials 4Q24
| € million | Reported | Adjusted1 | |||
|---|---|---|---|---|---|
| 4Q23 | 4Q24 | 4Q23 | 4Q24 | D % | |
| Total operating income | 1,217.2 | 1,335.0 | 1,217.2 | 1,335.0 | 9.7% |
| Operating expenses | 1,063.6 | 1,154.0 | 1,063.6 | 1,155.9 | 8.7% |
| EBITDA | 153.6 | 181.0 | 153.6 | 179.1 | 16.6% |
| Depreciation & Amortization | 82.7 | 403.9 1 |
79.6 | 95.1 1 |
19.5% |
| EBIT | 70.9 | -222.9 | 74.1 | 84.0 | 13.4% |
| Margin (%) | 5.8% | - | 6.1% | 6.3% | |
| Financial result | -28.0 | 2 -7.8 |
-28.0 | 2 -7.8 |
-71.9% |
| Profit before tax | 43.0 | -230.7 | 46.1 | 76.2 | 65.3% |
| Income tax expense | 10.5 | 26.8 | 11.6 | 28.7 | 148.5% |
| Net profit | 32.4 | -257.5 | 34.6 | 47.5 | 37.4% |
| FCF | 110.4 | 220.6 3 |
75.9 | 193.2 3 |
- |
| Net Debt at Dec. 31 | 420.5 | 1,800.4 4 |
420.5 | 1,800.4 4 |
- |
| Capex | 48.1 | 64.2 | 48.1 | 64.2 | 33.5% |
| Average # FTEs and interims | 39,374 | 41,027 | 39,374 | 41,027 | 4.2% |
- 1Unaudited figures
6
1 Amortization and impairments of intangibles recognized during PPA are adjusted, leading to increase in EBIT (€ +9.4m) and income tax (€ +2.4m)
€ 299.4m non -cash impairment charges on Radial US in the context of material recent client churn, combined with a continued challenging market environment and related materializing downside risks tied to the long -term plan
- Increase in financials results reflecting last year's costs related to IAS 19 evolution discount rates, favorable FX partially offset by higher interest costs 24 Including € 889.7m of lease liabilities
- Adjusted FCF excludes the cash Radial receives on behalf of its customers for performing billing services 3
- and € 1,000m of additional debt for Staci acquisition in FY24
Lower revenues from new Press contracts offset parcel volume growth

4
5
Last Mile revenues, € million

7
Domestic Mail
Revenues down € -27.9m (-8.5%):
- € -21.3m lower Press revenues tied to new Press contracts and structural volume decline
- € -6.7m (-2.8%) lower revenues in Transactional and Advertising
- o Underlying volume decline of -8.1%
- o Price/mix impact of +5.3%
Parcels Belgium
Parcels Belgium revenues up € +10.7m (+7.4%):
- Volume growth of +6.9% reflecting strong contribution and outperformance of marketplaces
- Price/mix of +0.6%
Proximity and convenience retail network
Indexation of Management Contract offset by lower banking revenues 3
Value added services
Stable operational revenues offset by negative repricing impact now reported under VAS (vs. Other revenue in FY23)
Pers. Logistics
2
Nearly stable revenues from DynaGroup
Year-over-year EBIT decline driven by new Press contracts and payroll cost inflation

BeNe Last Mile 4Q23 4Q24 D % Transactional 189.6 180.4 -4.8% Advertising 48.6 51.1 5.2% Press 89.2 67.9 -23.8% Parcels Belgium 143.8 154.5 7.4% Proximity and convenience retail network 76.2 71.8 -5.7% Value added services 33.5 30.2 -9.7% Personalised Logistics 34.2 34.8 1.9% Intersegment and other 22.4 23.6 5.1% Total operating income 637.4 614.3 -3.6% Operating expenses 575.9 571.5 -0.8% EBITDA 61.5 42.9 -30.2% Depreciation & Amortization 25.9 18.8 -27.4% Reported EBIT 35.5 24.1 -32.3% Margin (%) 5.6% 3.9% Adjusted EBIT 36.2 24.8 -31.7% Margin (%) 5.7% 4.0% Additional KPIs Underlying Mail volume trend -8.1% -7.0% Transactional -9.2% -10.2% Advertising -8.7% +0.2% Press -11.2% -7.5% Parcels volume trend +3.4% +6.9%
Key takeaways 4Q24
- Total operating income down € -23.0m (-3.6%)
- Operating expenses (incl. adjusted D&A) down € -11.5m or -1.9%, mainly driven by:
- ‐ higher salary cost per FTE (+3.4% from 2 salary indexations y/y) and slightly lower FTEs despite higher parcel volumes
- ‐ lower cost of sales and lower D&A
8
€ million
Staci contribution and e-commerce logistics momentum in Europe offset continuous pressure in North America 4Q24 – 3PL
1
3PL revenues, € million

3PL Europe
Revenues up € +219.8m:
- € 213.9m consolidation impact of Staci (acquired in August '24)
- Radial Europe and Active Ants revenue growth of +14.6% reflecting higher sales from international expansion (new customer onboardings) and upselling from existing customers
3PL North America
Radial N. Am. revenues down € -69.2m (-18.7% or -19.8% excl. FX) resulting from:
- lower sales from existing customers, and
- contribution of new customers partially mitigating revenue churn from terminated contracts announced in 2023
EBIT growth fueled by Staci's contribution, productivity gains in North America offset topline pressure
4Q24 – 3PL
| € million | ||||
|---|---|---|---|---|
| 3PL | 4Q23 | 4Q24 | D % | Key takeaways 4Q24 |
| 3PL Europe | 45.3 | 265.2 | 485.1% | |
| 3PL North America | 370.3 | 301.1 | -18.7% | |
| Intersegment and other | 1.2 | 2.5 | 108.4% | |
| Total operating income | 416.8 | 568.8 | 36.5% | |
| Operating expenses | 370.0 | 473.5 | 28.0% | |
| EBITDA | 46.8 | 95.3 | 103.6% | -15.3%) when excluding Staci, reflecting: |
| Depreciation & Amortization | 28.9 | 358.0 | - | |
| Reported EBIT | 17.9 | -262.7 | - | |
| Margin (%) | 4.3% | - | ||
| Adjusted EBIT | 20.2 | 45.3 | 123.9% | |
| Margin (%) | 4.9% | 8.0% | ||
| Staci consolidation impact of € 26.4m | ||||
| downside risks tied to the long-term plan |
Key takeaways 4Q24
- Total operating income down € -62.1m (-14.9%), or up € +152.0m (+36.5%) including Staci consolidation impact of € +214.1m
- Lower adjusted operating expenses (incl. adjusted D&A) (€ -60.8m or -15.3%) when excluding Staci, reflecting:
- ‐ Lower variable opex in line with revenue development at Radial US
- ‐ Sustained improvement in Radial US variable contribution margin (+ 5.5% y/y, reaching a record high in peak period)
- Adjusted EBIT down € -1.3m from € 20.2m at constant perimeter, Staci consolidation impact of € 26.4m
Reported EBIT of € -262.7m reflects € 299.4m impairment on Radial US in the context of material recent client churn, combined with a continued challenging market environment and related materializing
Staci Perspectives on topline and margin development
topline and margin2 development | FR GAAP to IFRS EBITDA margin
FY23 FY24 FY25e Revenues EBITDA (FR GAAP) 3-5% CAGR € 771m 12.5% 12-13% 12.2% 2-2.5% CAPEX TO REVENUE RATIO

Revenues EBITDA

Staci Group1
2 EBITDA (margin) FR GAAP not audited – FY23 excluding normalization of M&A costs as presented in April 2024
• Staci's FY23-FY25e topline growth of 3-5% p.a., in line with plan. Impacted by FY24 sell-side process and transition year, as well as US acquisition integration (topline trajectory now back on track).
3PL - STACI
Growth acceleration (mid- to high single digit %) expected beyond FY25 and reaching full potential from FY27, notably driven by crossselling with Radial Europe and Active Ants, leveraging complementarity of B2C/e-commerce/B2B service offering and geo. footprint.
• FY24 EBITDA margin reflects US acquisition integration phase. Margin expected to rise to 12-13% (FR GAAP) in FY25, benefiting from synergies.
Higher IFRS margin mainly reflects IFRS 16 impacts, with an EBITDA margin of ~20% vs. ~12% (FR GAAP) for the period Aug.-Dec. '24, one of highest standards in the logistics industry.
- Low CAPEX intensity
- Further value creation expected from Radial Europe and Active Ants' revenue growth, alongside profitability gains driven by Staci's experienced management and bpostgroup's e-com logistics expertise.
Radial US Productivity gains safeguard EBITDA in challenging market conditions 3PL – RADIAL US

4-5% CAPEX TO REVENUE RATIO
1 excluding one-offs as disclosed in quarterly results presentations:
€ -9.2m EBIT impact from ransomware attack in 4Q20; € +6.6m from cyber insurance recovery in 3Q/4Q21; € +5.2m EBIT uplift from a one-time concession from a vendor; € -7.1m provision reflecting dispute with terminated customer
- Radial's efficiency gains and enhanced peak execution have driven a 9% EBITDA margin expansion over the past 5 years.
- Despite a -28% revenue drop (\$ -390m) since its FY22 peak, Radial successfully protected EBITDA, limiting the decline to \$ 12m by focusing on what it can control - cost management and productivity improvements - amid adverse market backdrop
FY24 Variable Contribution Margin improvement led to \$ 47m in costs savings y/y
- Further topline pressure expected in 2025 due to (key) customer losses. Customer portfolio transformation underway alongside reduction of CAPEX intensity (3-4%)
- While the US 3PL market has recently contracted due to macroeconomic headwinds, including inflationary pressures and shifting consumer behavior, the long-term outlook remains positive, with the market expected to resume its growth trajectory in the coming years.
4Q24 – Cross-border
Downtrading customers in North America offset expansion efforts in Europe and domestic inbound volumes
Cross-border revenues, € million

Cross-border Europe
Revenues up € +2.4m (+2.4%) mainly from:
- Growth in Asian volumes with destination Belgium and
- Expansion efforts in Europe and improving UK market conditions, partly offset by
- Asian consolidators shifting away from untracked services
Cross-border N. Am.
Revenues down € -15.3m (-18.0%) mainly reflecting:
- Continued underlying headwinds at Landmark US, mitigated by
- Strong peak volume development boosted by positive volume transfer during Canada Post strike
Topline pressure in North America leads to lower EBIT and margin dilution
| € million | |||
|---|---|---|---|
| Global Cross-border | 4Q23 | 4Q24 | D % |
| Cross-border Europe | 100.6 | 103.0 | 2.4% |
| Cross-border North America | 85.3 | 69.9 | -18.0% |
| Intersegment and other | 1.5 | 0.9 | -35.1% |
| Total operating income | 187.3 | 173.8 | -7.2% |
| Operating expenses | 153.3 | 143.7 | -6.2% |
| EBITDA | 34.0 | 30.1 | -11.4% |
| Depreciation & Amortization | 6.3 | 6.6 | 5.7% |
| Reported EBIT | 27.7 | 23.5 | -15.3% |
| Margin (%) | 14.8% | 13.5% | |
| Adjusted EBIT | 27.9 | 23.6 | -15.2% |
| Margin (%) | 14.9% | 13.6% |
Key takeaways 4Q24
- Total operating income down € -13.5m (-7.2%)
- Lower operating expenses (incl. adjusted D&A) (€ -9.2m or -5.8%) reflecting:
- ‐ Lower volume driven transport costs in line with lower North American volumes and positive mix impact from higher volumes with destination Belgium
- ‐ Slightly higher salary costs reflecting international activity rampup, inflationary pressure and absorption of unexpected peak volumes tied to Canada Post strike
- Lower EBIT (€ -4.2m) and margin dilution mainly tied to ongoing pressure at Landmark US
Salary indexations mitigated by lower corporate costs
€ million
| Corporate | 4Q23 | 4Q24 | D % |
|---|---|---|---|
| External operating income | 1.0 | 1.4 | 36.6% |
| Intersegment Operating Income | 109.9 | 111.2 | 1.2% |
| Total operating income | 111.0 | 112.6 | 1.5% |
| Operating expenses | 99.6 | 99.9 | 0.4% |
| EBITDA | 11.4 | 12.7 | 11.6% |
| Depreciation & Amortization | 21.6 | 20.5 | -5.3% |
| Reported EBIT | -10.2 | -7.8 | - |
| Margin (%) | -9.2% | -6.9% | |
| Adjusted EBIT | -10.2 | -9.7 | - |
| Margin (%) | -9.2% | -8.6% |
Key takeaways 4Q24
- External revenues up € +0.4m
- Stable adjusted net operating expenses (€ -0.2m, incl. D&A) after intersegment, reflecting (i) higher FTEs and inflationary pressure on payroll costs (+3.4% from 2 salary indexations), and (ii) lower corporate costs (a.o. lower consultancy, legal support and ICT costs).
- Adjusted EBIT nearly stable at € -9.7m
Net cash flow reflects higher EBITDA and working capital development following the end of the Press concession
€ million - Adjusted
| 4Q23 | 4Q24 | D | |
|---|---|---|---|
| Cash flow from operating activities before Δ in WC and provisions | 122.3 | 159.9 | 1 37.5 |
| Change in working capital and provisions | 3.4 | 95.9 | 92.5 2 |
| Cash flow from operating activities | 125.8 | 255.7 | 130.0 |
| Cash flow from investing activities | -49.8 | -62.6 | -12.8 3 |
| Free cash flow | 75.9 | 193.2 | 117.2 |
| Cash flow from financing activities | -203.9 | -74.7 | 4 129.2 |
| Net cash movement | -128.0 | 118.5 | 246.5 |
| Capex | 48.1 | 64.2 | 16.1 |
Adjusted vs. Reported Cash Flow Statement in appendix
CF from operating activities
- Mainly driven by € 25.4m higher EBITDA
- € +92.5m variation in working capital evolution and provisions mainly driven by
- the end of the Press concession as of July 1, 2024, which was traditionally settled in the following year (decrease in receivables at year-end 2024),
- evolution of accounts receivable,
- and terminal dues settlements.
CF from investing activities
CAPEX of € 64.2m in 4Q24 (€ +16.1m y/y) reflecting spending on international e-commerce logistics, domestic fleet, operational infrastructure and parcels capacity.
CF from financing activities
4
3
Lower cash outflow from financing activities reflecting (i) last year's repayment of the \$ 185m Term Loan and (ii) higher payments related to lease liabilities this year
1
Strategic initiatives in 2025 FY25
Group
Accelerate transformation execution to become a regional digital expert in parcel size logistics, creating value for our clients and building customer centric solutions
- Leverage capabilities for client solutions & capturing benefits across the bpostgroup
- Scale up transformation tracks & pilots
- New leadership organization following the new 3 business unit structure
- Integrate Group and Belgium executive leadership organization to accelerate Belgian transformation and benefit from synergies
- Accelerated focus on cost reduction
3PL
Reinforcing strategy between B2B and B2C and focus on mid-size clients
Europe
- Launch new organizational structure with full integration of 3 entities (Staci, Radial EU, Active Ants)
- Deliver profitable topline growth, successfully crossselling our products and services across geographies and industries
North America
- Onboarding new CEO
- Accelerate shift and diversification of client portfolio: mid-market clients, multi-client warehouse and diversified sector focus (Staci model)
BeNe Last Mile
- Install new leadership organization
- Continue launching pilots for new competitive offers in the field of B2B, B2C, C2C and commercial launch of first solutions
- Triple locker capacity
- Prepare 8th Management Contract for the retail network, with the Belgian State
Cross Border
- Focused lane development on inbound destinations with last mile offering
- Group-wide leverage of transport capabilities
- Diversification to mid-size clients
Financial outlook 2025 - Adjusted EBIT of € 150-180m

bpostgroup transformation in progress: Staci's strategic contribution mitigates domestic challenges and impact of new Press contracts; Radial US's strong cost control alleviates topline pressure from recent customer losses.
Last Mile
Slightly lower total operating income1 notably driven by
- c. €55m lower Press revenues from 2024 new contracts and structural volume decline
- Mail (excl. Press): volume decline of 7-9% mitigated by 4-5% price / mix
- Parcel: underlying volume growth of mid- to high-single digit % and low single digit % price/mix, excluding strike impacts
2-3% adjusted EBIT margin
Beyond structural mail impact, margin erosion from new Press contracts, higher payroll costs due to salary indexations2 , strikes and delays in reorganizations affecting efficiency improvement targets
3PL
20-25% growth in total operating income1 driven by
- Consolidation of Staci (acquired in August '24, mid-single digit % growth proforma)
- Continued growth of Active Ants and Radial Europe
- Radial US net revenue decline due to enterprise customer losses, with contributions from new mid-market customers not yet compensating the impact, amid adverse market conditions
4-6% adjusted EBIT margin
reflecting (i) Staci's contribution (EBIT margin of 10-12%) and (ii) accelerated productivity improvement and cost reductions at Radial US to mitigate topline pressure
Cross-border
Mid-single digit % growth in total operating income1 reflecting
• Gradual topline recovery at Landmark Global US driven by customer wins
11-13% adjusted EBIT margin
Profitability dilution mainly tied to product mix (commercial vs. postal)
• Continued growth of European and Asian Cross-Border Commercial activities incl. development of new lanes
Group
High single digit % growth in total operating income1and
Group adj. EBIT between € 150-180m
Including EBIT decline at Corporate due to salary indexations2 , higher FTEs, and increased OPEX to support transformation initiatives
Gross capex around € 180m
18
2 based on latest monthly forecast, the next +2% salary indexations should occur in March and October '25, resulting in a weighted average annual indexation of +3.0% 1 based on macro-economic assumptions as of February 28, 2024, does not capture direct / indirect revenues strike impacts, potential impacts from US trade tariffs
FY24


Key financials FY24
| € million | Reported | Adjusted1 | |||
|---|---|---|---|---|---|
| FY23 | FY24 | FY23 | FY24 | D % | |
| Total operating income | 4,272.2 | 4,341.3 | 4,272.2 | 4,341.3 | 1.6% |
| Operating expenses | 3,794.4 | 3,807.2 1 |
3,719.4 | 3,786.4 1 |
1.8% |
| EBITDA | 477.8 | 534.1 | 552.8 | 554.9 | 0.4% |
| Depreciation & Amortization | 317.0 | 652.1 2 |
304.3 | 330.1 2 |
8.5% |
| EBIT | 160.8 | -118.1 | 248.5 | 224.9 | -9.5% |
| Margin (%) | 3.8% | - | 5.8% | 5.2% | |
| Financial result | -41.6 | -30.8 3 |
-41.6 | -30.8 3 |
-26.1% |
| Profit before tax | 119.2 | -148.8 | 206.9 | 194.1 | -6.2% |
| Income tax expense | 54.5 | 60.4 | 59.0 | 71.4 | 21.1% |
| Net profit | 64.8 | -209.2 | 147.9 | 122.7 | -17.1% |
| FCF | 223.8 | -887.1 4 |
220.7 | -875.3 4 |
- |
| Net Debt at Dec. 31 | 420.5 | 1,800.4 5 |
420.5 | 1,800.4 5 |
- |
| Capex | 154.7 | 146.6 | 154.7 | 146.6 | -5.3% |
| Average # FTEs and interims | 37,782 | 37,500 | 37,782 | 37,500 | -0.7% |
FY24
1 € 75.0m provision in 2023 for the repayment to the Belgian State for potential overcompensation for the years prior 2023
M&A costs (Staci acquisition), leading to increase in EBIT (€ +20.9m) and income tax (€ +4.0m)
Amortization and impairments of intangibles recognized during PPA are adjusted, leading to increase in EBIT (€ +22.7m) and income tax (€ +7.1m)
€ 299.4m non -cash impairment charges on Radial US in the context of material recent client churn, combined with a continued challenging market environment and related materializing downside risks tied to the long -term plan 24 Adjusted FCF excludes the cash Radial receives
- Increase in financial results reflecting last year's costs related to IAS 19 discount rates, favorable FX and partially offset by higher interest costs 3
- on behalf of its customers for performing billing services
- 5 Including € 889.7m of lease liabilities and € 1,000m of additional debt for Staci acquisition
Lower revenues from new Press contracts offset resilient mail revenues and strong parcel volume growth

4
5
Last Mile revenues, € million

Domestic Mail
Revenues down € -60.7m (-4.8%):
- € -50.6m lower Press revenues tied to (i) reduced governmental compensation for extended Press concession in 1H24 (€-7.7m), (ii) new Press contracts in 2H24 and (iii) structural volume decline
- € -10.1m (-1.1%) lower revenues in Transactional and Advertising, including c. € 6m uplift from European, Federal and Regional elections in June and Sept '24
- o Underlying volume decline of -6.3%
- o Price/mix impact of +5.2%
Parcels Belgium
Parcels Belgium revenues up € +32.2m (+6.5%):
- Volume growth of +5.3% mainly driven by strong contribution and outperformance of marketplaces
- Price/mix impact of +1.2%
Proximity and convenience retail network
Indexation of Management Contract offset by lower banking revenues 3
Value added services
State services negative repricing impact now reported under VAS (vs. Other revenue in FY23)
Pers. Logistics
2
Lower revenues from DynaGroup
Year-over-year EBIT decline driven by new Press contracts and payroll cost inflation

€ million
| BeNe Last Mile | FY23 | FY24 | D % |
|---|---|---|---|
| Transactional | 747.1 | 724.3 | -3.1% |
| Advertising | 179.0 | 191.8 | 7.2% |
| Press | 349.6 | 299.0 | -14.5% |
| Parcels Belgium | 499.1 | 531.3 | 6.5% |
| Proximity and convenience retail network | 292.1 | 271.7 | -7.0% |
| Value added services | 132.5 | 118.9 | -10.3% |
| Personalised Logistics | 133.1 | 129.7 | -2.5% |
| Intersegment and other | 66.9 | 82.8 | 23.8% |
| Total operating income | 2,399.4 | 2,349.5 | -2.1% |
| Operating expenses | 2,198.7 | 2,122.8 | -3.5% |
| EBITDA | 200.6 | 226.7 | 13.0% |
| Depreciation & Amortization | 99.9 | 95.8 | -4.1% |
| Reported EBIT | 100.7 | 130.9 | 30.0% |
| Margin (%) | 4.2% | 5.6% | |
| Adjusted EBIT | 178.6 | 133.7 | -25.1% |
| Margin (%) | 7.4% | 5.7% | |
| Additional KPIs | |||
| Underlying Mail volume trend | -8.4% | -5.7% | |
| Transactional | -9.2% | -8.4% | |
| Advertising | -11.9% | +2.5% | |
| Press | -9.4% | -8.7% | |
| Parcels volume trend 22 |
+6.3% | +5.3% |
Key takeaways FY24
- Higher intersegment revenues from inbound cross-border volumes handled in the domestic network, and € 10.0m higher other revenue tied to last year's impact of State services in-year repricing (now booked under VAS in FY24)
- Reported operating expenses (incl. D&A) decreased by € 80.1m following the € 75.0m provision in 3Q23 for the repayment to the Belgian State towards overcompensation over the past years
- Adjusted operating expenses (incl. D&A) remained stable, mainly driven by:
- ‐ higher salary cost per FTE (+3% from 2 salary indexations y/y) and stable FTEs despite higher parcel volumes
- ‐ lower intersegment Corporate costs and higher recoverable VAT
Staci contribution and e-commerce logistics momentum in Europe offset continuous pressure in North America FY24 – 3PL
1
3PL revenues, € million

3PL Europe
Revenues up € +358.3m:
- € 337.7m consolidation impact of Staci as from August '24
- Radial Europe and Active Ants revenue growth of +13.8% reflecting higher sales from international expansion (new customer onboardings) and upselling from existing customers
3PL North America
Radial N. Am. revenues down € - 214.8m (-18.7% or -18.9% excl. FX) resulting from:
- lower sales from existing customers, and
- contribution of new customers partially mitigating revenue churn from terminated contracts announced in 2023
EBIT growth fueled by Staci's contribution, productivity gains in North America offset topline pressure
FY24 – 3PL
| € million | ||||
|---|---|---|---|---|
| 3PL | FY23 | FY24 | D % | Key takeaways FY24 |
| 3PL Europe | 158.0 | 516.2 | 226.8% | |
| 3PL North America | 1,150.9 | 936.1 | -18.7% | |
| Intersegment and other | 7.1 | 8.0 | 12.0% | |
| Total operating income | 1,316.0 | 1,460.4 | 11.0% | |
| Operating expenses | 1,196.4 | 1,271.3 | 6.3% | |
| EBITDA | 119.5 | 189.1 | 58.1% | when excluding Staci, reflecting: |
| Depreciation & Amortization | 112.6 | 455.7 | 304.8% | |
| Reported EBIT | 7.0 | -266.7 | - | |
| Margin (%) | 0.5% | - | ||
| Adjusted EBIT | 16.2 | 52.0 | 220.3% | |
| Margin (%) | 1.2% | 3.6% | (+ 4.6% y/y, currently at its highest level) | |
| Staci consolidation impact of € 40.7m | ||||
| downside risks tied to the long-term plan | ||||
Key takeaways FY24
- Total operating income down € -193.7m (-14.7%), or up € +144.4m (+11.0%) including Staci consolidation impact of € +338.1m
- Lower operating expenses (incl. adjusted D&A) (€ -188.8m or -14.5%) when excluding Staci, reflecting:
- ‐ Lower variable opex in line with revenue development at Radial US
- ‐ Sustained improvement in Radial US variable contribution margin (+ 4.6% y/y, currently at its highest level)
- Adjusted EBIT down € -5.0m from € 16.2m at constant perimeter, Staci consolidation impact of € 40.7m
Reported EBIT of € -266.7m reflects € 299.4m impairment on Radial US in the context of material recent client churn, combined with a continued challenging market environment and related materializing
Downtrading customers and Amazon's insourcing in North America offset expansion efforts in Europe
Cross-border revenues, € million

Cross-border Europe
Revenues up € +12.1m (+3.5%) mainly from:
- Existing and recent customer wins
- Growth in Asian volumes with destination Belgium, partly offset by
- Continued adverse UK market conditions and Asian consolidators shifting away from untracked services
Cross-border N. Am.
Revenues down € -29.2m (-10.5%) mainly reflecting lower sales at Landmark US due to
- Downtrading customers and limited contribution of new business
- Amazon's insourcing
Topline pressure in North America leads to lower EBIT and margin dilution
| Global Cross-border | FY23 | FY24 | D % |
|---|---|---|---|
| Cross-border Europe | 349.5 | 361.6 | 3.5% |
| Cross-border North America | 277.4 | 248.1 | -10.5% |
| Intersegment and other | 6.6 | 5.1 | -22.8% |
| Total operating income | 633.4 | 614.8 | -2.9% |
| Operating expenses | 519.1 | 511.4 | -1.5% |
| EBITDA | 114.4 | 103.4 | -9.6% |
| Depreciation & Amortization | 23.6 | 24.2 | 2.6% |
| Reported EBIT | 90.8 | 79.2 | -12.7% |
| Margin (%) | 14.3% | 12.9% | |
| Adjusted EBIT | 91.4 | 79.8 | -12.6% |
| Margin (%) | 14.4% | 13.0% |
Key takeaways FY24
- Total operating income down € -18.6m (-2.9%)
- Lower operating expenses (incl. adjusted D&A) (€ -7.1m or -1.3%) reflecting:
- ‐ Lower volume driven transport costs in line with lower North American volumes and positive mix impact from higher volumes with destination Belgium
- ‐ Slightly higher salary costs reflecting international activity ramp-up and inflationary pressure
- Lower EBIT (€ -11.6m) and margin dilution tied to ongoing pressure at Landmark US
Salary indexations offset by last year's compliance review costs
€ million
| Corporate | FY23 | FY24 | D % |
|---|---|---|---|
| External operating income | 7.0 | 4.3 | -39.1% |
| Intersegment Operating Income | 422.6 | 406.8 | -3.7% |
| Total operating income | 429.6 | 411.1 | -4.3% |
| Operating expenses | 386.4 | 396.2 | 2.5% |
| EBITDA | 43.3 | 14.9 | -65.6% |
| Depreciation & Amortization | 81.0 | 76.4 | -5.6% |
| Reported EBIT | -37.7 | -61.5 | |
| Margin (%) | -8.8% | -15.0% | |
| Adjusted EBIT | -37.7 | -40.7 | |
| Margin (%) | -8.8% | -9.9% |
Key takeaways FY24
- External revenues down € -2.7m from lower building sales
- Stable adjusted net operating expenses (€ +0.2m or +0.5%, incl. D&A) after intersegment, reflecting (i) inflationary pressure on payroll costs (+3.0% from 2 salary indexations) and slightly higher FTEs tied to transformation and corporate projects and (ii) lower Corporate costs (incl. compliance reviews last year)
- Adjusted EBIT down € -3.0m at € -40.7m.
Reported EBIT down € -23.8m at € -61.5m when including € 20.9m M&A costs
Net cash flow reflects acquisition of Staci, partly funded through bond issuance
€ million - Adjusted
| FY23 | FY24 | D | |
|---|---|---|---|
| Cash flow from operating activities before Δ in WC and provisions | 418.9 | 498.0 | 1 79.2 |
| Change in working capital and provisions | -45.8 | 48.6 | 94.3 2 |
| Cash flow from operating activities | 373.1 | 546.6 | 173.5 |
| Cash flow from investing activities | -152.4 | -1,422.0 | -1,269.5 3 |
| Free cash flow | 220.7 | -875.3 | -1,096.0 |
| Cash flow from financing activities | -428.7 | 758.6 | 4 1,187.3 |
| Net cash movement | -208.1 | -116.8 | 91.3 |
| Capex | 154.7 | 146.6 | -8.2 |
Adjusted vs. Reported Cash Flow Statement in appendix
CF from operating activities
Higher EBITDA (incl. last year's € -75.0m provision related to overcompensation and Staci contribution) and lower corporate income tax payments
- € +94.3m variation in working capital evolution and provisions mainly driven by
- evolution of accounts receivable, including the end of the Press concession as of July 1, 2024, which was traditionally settled in the following year (decrease in receivables at year-end 2024),
- last year's deferral into 1Q23 of the 4Q22 payments of the withholding tax on payroll (€ +30.6m), as granted by the Belgian government in the context of the energy crisis
- partially offset by last year's € 75.0m increase in provision
CF from investing activities
Acquisition of Staci (€ -1,277.3m) in FY24
CAPEX of € 146.6m in FY24 (€ -8.2m y/y) reflecting spending on international e-commerce logistics, domestic fleet, operational infrastructure and parcels capacity.
FY24
CF from financing activities
4
3
Mainly driven by (i) the € 1bn bond issuance related to Staci acquisition in 3Q24 (vs. \$ 185m Term Loan repayment in 4Q23), (ii) lower dividend payment (€ 26.0m in FY24, € -54.0m y/y) and (iii) € 33.3m higher payments related to lease liabilities in FY24
1
Additional info

Adjusted vs. reported Cash Flow Statement
| € million | Reported | Adjusted | ||||
|---|---|---|---|---|---|---|
| 4Q23 | 4Q24 | D | 4Q23 | 4Q24 | D | |
| Cash flow from operating activities before Δ in WC and provisions | 122.3 | 159.9 | 37.5 | 122.3 | 159.9 | 37.5 |
| Change in working capital and provisions | 37.9 | 123.3 | 85.3 | 3.4 | 95.9 | 92.5 |
| Cash flow from operating activities | 160.3 | 283.2 | 122.9 | 125.8 | 255.7 | 130.0 |
| Cash flow from investing activities | -49.8 | -62.6 | -12.8 | -49.8 | -62.6 | -12.8 |
| Free cash flow | 110.4 | 220.6 | 110.1 | 75.9 | 193.2 | 117.2 |
| Cash flow from financing activities | -203.9 | -74.7 | 129.2 | -203.9 | -74.7 | 129.2 |
| Net cash movement | -93.5 | 145.9 | 239.4 | -128.0 | 118.5 | 246.5 |
| Capex | 48.1 | 64.2 | 16.1 | 48.1 | 64.2 | 16.1 |
Adjustments
Change in working capital:
Cash outflow related to collected proceeds due to Radial's clients was € 7.1m lower (€ 34.5m inflow in 4Q23 against € 27.4m in 4Q24)
4Q24
Adjusted vs. reported Cash Flow Statement
| € million | Reported | Adjusted | ||||
|---|---|---|---|---|---|---|
| FY23 | FY24 | D | FY23 | FY24 | D | |
| Cash flow from operating activities before Δ in WC and provisions | 418.9 | 498.0 | 79.2 | 418.9 | 498.0 | 79.2 |
| Change in working capital and provisions | -42.6 | 36.8 | 79.4 | -45.8 | 48.6 | 94.3 |
| Cash flow from operating activities | 376.2 | 534.9 | 158.6 | 373.1 | 546.6 | 173.5 |
| Cash flow from investing activities | -152.4 | -1,422.0 | -1,269.5 | -152.4 | -1,422.0 | -1,269.5 |
| Free cash flow | 223.8 | -887.1 | -1,110.9 | 220.7 | -875.3 | -1,096.0 |
| Cash flow from financing activities | -428.7 | 758.6 | 1,187.3 | -428.7 | 758.6 | 1,187.3 |
| Net cash movement | -204.9 | -128.5 | 76.4 | -208.1 | -116.8 | 91.3 |
| Capex | 154.7 | 146.6 | -8.2 | 154.7 | 146.6 | -8.2 |
Adjustments
Change in working capital:
Cash outflow related to collected proceeds due to Radial's clients was € 14.9m higher (€ 11.7m outflow in FY24 against inflow of € 3.2m in FY23)
1
€ million
| € million | |||
|---|---|---|---|
| Equity and Liabilities | Dec 31, 2023 | Dec 31, 2024 | |
| Total equity | 1,026.5 | 854.8 |
| Assets | Dec 31, 2023 | Dec 31, 2024 | Equity and Liabilities | Dec 31, 2023 | Dec 31, 2024 |
|---|---|---|---|---|---|
| Property, Plant and Equipment | 1,372.0 | 1,627.7 | Total equity | 1,026.5 | 854.8 |
| Intangible assets | 810.9 | 1,945.5 | Interest-bearing loans & borrowings | 1,291.0 | 2,547.6 |
| Investments in associates and joint ventures | 0.1 | 0.1 | Employee benefits | 249.8 | 234.3 |
| Other assets | 38.0 | 29.1 | Trade & other payables | 1,432.5 | 1,430.5 |
| Trade & other receivables | 1,001.2 | 968.3 | Provisions | 106.0 | 115.6 |
| Inventories | 25.4 | 32.3 | Derivative instruments | 0.2 | 0.5 |
| Cash & cash equivalents | 870.6 | 747.4 | Other liabilities | 12.8 | 167.6 |
| Assets held for sale | 0.6 | 0.6 | Liabilites held for sale | 0.0 | 0.0 |
| Total Assets | 4,118.8 | 5,351.0 | Total Equity and Liabilities | 4,118.8 | 5,351.0 |
Main balance sheet movements
- Property, plant and equipment increased by € 255.7m mainly driven by the integration of Staci, as well as the capital expenditure and the new right-of-use assets, partially offset by the depreciation. • Intangible assets increased by € 1,134.6m due to the acquisition of Staci, for which the goodwill amounted to € 826.4m and intangibles throughout purchase price allocation amounted to € 570.0m (mainly customer relationships).Offset by the non-cash impairment of the goodwill of Radial US (€ 299.4m)
- The decrease of Trade and other receivables by € -32.9m was mainly driven by the settlement of the press concession for the year 2023, lower terminal dues and lower sales in the US, partially offset by the integration of Staci.
- Cash & cash equivalents decreased by € 123.2m mainly due to the acquisition of Staci, partially offset by the issuance of a € 1,000m dual-tranche bond offering in the context of this acquisition.
- The increase of the Interest-bearing loans and borrowings by € 1,256.6m was mainly explained by the bond issuance (see above) and the increase of the lease liabilities, tied to the acquisition of Staci.
- The slight decrease of Trade and other payables by € -2.0m was mainly due to the decrease of the terminal dues payables, partially offset by the increase of the social and trade (related) payables, explained by the integration of Staci.
• The increase of the Other liabilities was mainly explained by the increase of the deferred tax liabilities, primarily due to the deferred tax liabilities recognised through the purchase price allocation of Staci.
Financing Structure & Liquidity
| € million | ||
|---|---|---|
| Available Liquidity | Dec 31, 2023 | Dec 31, 2024 |
| Ca sh & c a sh eq u iv a l en ts |
870.6 | 747.4 |
| Cash in network | 122.5 | 133.8 |
| Transit accounts | 79.1 | 60.6 |
| Cash payment transactions under execution | -28.5 | -38.4 |
| Bank current accounts | 447.0 | 456.1 |
| Short-term deposits | 250.6 | 135.3 |
| U n d ra w n rev o l v in g c red it f a c il ities |
375.0 | 475.0 |
| Syndicated facility - 06/2029 | 300.0 | 400.0 |
| Bilateral facility - 06/2025 | 75.0 | 75.0 |
€ million
| € million | ||
|---|---|---|
| External Funding | Dec 31, 2023 | Dec 31, 2024 |
| L o n g -term |
650.0 | 1,653.5 |
| Long-term bond1 (1.25% - 07/2026) |
650.0 | 650.0 |
| Long-term bond1 (3.29% - 10/2029) |
0.0 | 500.0 |
| Long-term bond1 (3.632% - 10/2034) |
0.0 | 500.0 |
| Long-term loans | 0.0 | 3.5 |
| Sh o rt-term |
0.0 | 9.3 |
| Short-term loans | - | 9.3 |
| Total External Funding | 650.0 | 1,662.8 |
Liquidity: Cash & Committed credit lines
Total available liquidity on Dec. 31, 2024 consisted out of € 747m cash & cash equivalents of which € 591m is readily available on bank current accounts and as short-term deposits.
Total Available Liquidity 1,245.6 1,222.4
In addition, bpost group has 2 undrawn revolving credit facilities for a total amount of € 475m.
External Funding & Debt Amortization (excl. IFRS16 lease liabilities)
The debt portfolio mainly consists of € 1,650m bonds with a well-balanced debt maturity profile
Non-current and Current lease liabilities amount to € 889.7m.
1 € 1,650m long-term bond with a carrying amount of € 1,645m, the difference being the re-offer price and issuance fees.
Key contact

Antoine Lebecq Head of Investor Relations
Email: [email protected] Direct: +32 (0) 2 276 29 85 Mobile: +32 (0) 471 81 24 77 Address: bpostgroup, Boulevard Anspach 1, 1000 Brussels, Belgium