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Aptech Ltd. Environmental & Social Information 2024

Sep 2, 2024

60838_rns_2024-09-02_641b0a4a-a015-432f-8c08-0dfb2c6efe62.pdf

Environmental & Social Information

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Aptech Limited Regd. office: Aptech House A-65, MIDC, Marol, Andheri (E), Mumbai - 400 093. T: 91 22 6828 2300 / 6646 2300 F: 91 22 6828 2399 www Aptech-worldwide corn

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Unleash your potential

September 02, 2024

September 02, 2024
To,
BSE Limited
25thFloor, P J Towers,
Dalal Street,
Mumbai – 400 001
To,
The National Stock Exchange of India Limited
Exchange Plaza, Plot no. C/1, G Block,
Bandra-Kurla Complex
Bandra(E), Mumbai - 400 051
Scrip Code: 532475
Email:[email protected]
Symbol: APTECHT
Email:[email protected]

Dear Sir/Madam,

Sub: Submission of Business Responsibility and Sustainability Report for Financial Year 2023-24.

Pursuant to Regulation 34(2)(f) of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, we are enclosing herewith the Business Responsibility and Sustainability Report for the Financial Year 2023-24, which also forms part of the Annual Report of the Company for the Financial Year 2023-24.

Kindly take the same on record.

For Aptech Limited

AKSHAR Digitally signed KRISHNA by AKSHAR KRISHNAKUMAR KUMAR BIYANI Date: 2024.09.02 BIYANI 18:15:19 +05'30'

A K Biyani Company Secretary Membership No: F8378 Encl.: as above

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BUSINESS RESPONSIBILITY & SUSTAINABILITY REPORT 2023-24

ANNUAL REPORT 2023-24

94

Corporate Overview Board & Management Reports Financial Statements

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ROAD AHEAD

In recent times, a notable transformation has occurred within the corporate landscape, as more and more businesses are adopting the principles of environment, social, and governance (ESG) principles. ESG serves as a comprehensive framework that encourages Companies to assess their impact on the environment, nurture stakeholder relationships and uphold robust governance and ethical practices within their organizational framework. The heightened consciousness surrounding these aspects has propelled the company to start taking substantive measures in integrating ESG strategies.

Our commitment extends to cultivating inclusive and diversified work environments, ensuring equitable labour procedures, and fostering community engagement. There’s also an enhanced emphasis on enhancing governance structures. This includes the implementation of transparent reporting mechanisms and accountability protocols. These progressive strides underline our dedication to embracing ESG principles.

These initiatives signify a broader realization within the Company that the prosperity of businesses is inherently intertwined with the well-being of the environment and society.

This holistic approach encompassing ESG considerations, reflects our dedication to creating a positive impact, not only for our business but also for the world at large.

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ANNUAL
REPORT 95
2023-24
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APTECH LIMITED - BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORT

SECTION A: GENERAL DISCLOSURES

  • I. Details of the listed entity

  • Corporate Identity Number (CIN) of the Listed Entity - L72900MH2000PLC123841

  • Name of the Listed Entity - Aptech Limited

  • Year of incorporation - 2000

  • Registered office address - Aptech House, A 65, M.I.D.C Marol, Andheri (East) Mumbai MH 400093

  • Corporate address - Aptech House, A 65, M.I.D.C Marol, Andheri (East) Mumbai MH 400093

  • E-mail - [email protected]

  • Telephone - 022-68282300

  • Website - https://www.aptech-worldwide.com/

  • Financial year for which reporting being done – April 1, 2023 to March 31, 2024 (FY 2023-24)

  • Name of the Stock Exchange(s) where shares are listed

Name of the Exchange Stock Code
BombayStock Exchange (BSE) 532475
National Stock Exchange (NSE) APTECHT
  1. Paid-up Capital – The paid-up equity share capital as on March 31, 2024, stood at 57,99,30,480 consisting of 5,79,93,048 equity shares of 10 each

  2. Name and contact details (telephone, email address) of the person who may be contacted in case of any queries on the BRSR report

Mr. A. K. Biyani

  • Company Secretary cum Compliance Officer Tel no. 022-68282300

  • Email – [email protected]

  • Reporting boundary - Are the disclosures under this report made on a Standalone basis (i.e. only for the entity) or on a Consolidated basis (i.e. for the entity and all the entities which form a part of its Consolidated Financial Statements, taken together) . –

The disclosures under this report are made on a Consolidated basis.

  1. Name of Assurance Provider – Not Applicable

  2. Type of Assurance obtained – Not Applicable

II. Products/Services

  1. Details of business activities (accounting for 90% of the turnover):

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S. Description of Main Activity Description of Business Activity % of Turnover
No. of the entity
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S.
No.
Description of Main Activity Description of Business Activity % of Turnover
of the entity
1. Retail Domestic and International
Training, Skilling and Education
Business
Vocational skilling and non-formal academic curriculum based
training programs. Under Individual Training, Aptech offers non-
formal education, career and professional training through its
multi brands - Arena Animation, Aptech Learning, Aptech Aviation
Academy, MAAC, Aptech International Preschool, Lakme Academy
Powered by Aptech and The Virtual Production Academy.
87%
2. Institutional
Training
and
Assessment Solutions (Enterprise
Business Group – EBG)
Institutional Business Training, Assessment and recruitment
solutions including infrastructure and software solutions for
various Organizations / Institutions / Corporates.
13%
  1. Products/Services sold by the entity (accounting for 90% of the entity’s Turnover):
S. No. Product/Service NIC Code % of total Turnover contributed
1. Other Educational Service 85499 87
2. Educational Support Services (Testing Evaluation Services) 85500 13

ANNUAL 96 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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III. Operations

  1. Number of locations where plants and / or operations / offices of the entity are situated:
Location Number of plants Number of offices Total
National NA 45 45
International NA 2^ 2
  • ^The International offices of the Company are situated in Malaysia & Dubai.

19. Markets served by the entity:

  • a. Number of locations
Locations Number
National (No. of States) PAN India
International (No. of Countries) 20+
  • b. What is the contribution of exports as a percentage of the total turnover of the entity? The Company has 9% contribution from exports in total turnover.

  • c. A brief on types of customers

IV. Employees

20. Details as at the end of Financial Year:

  • a. Employees and Workers (including differently abled):

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S. No. Particulars Total (A) Male Female
No. (B) % (B / A) No. (C) % (C / A)
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S. No. Particulars Total (A) Male Male Female Female
No. (B) % (B / A) No. (C) % (C / A)
EMPLOYEES
1. Permanent (D) 497 363 73.04 134 26.96
2. Other than Permanent (E) 114 94 82.46 20 17.54
3. Total employees (D + E) 611 457 74.80 154 25.20
WORKERS
4. Permanent (F) Nil Nil Nil Nil Nil
5. Other than Permanent (G) Nil Nil Nil Nil Nil
6. Total workers (F + G) Nil Nil Nil Nil Nil

Note: Being a Technology Driven Skilling, Education and Training Company, we do not have workforce categorised as “Workers”; thus, no such disclosure applies to the entire Report.

  • b. Differently abled Employees and Workers:

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S. Particulars Total (A) Male Female
No.
No. (B) % (B / A) No. (C) % (C / A)
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S.
No.
Particulars Total (A) Male Male Female Female
No. (B) % (B / A) No. (C) % (C / A)
DIFFERENTLY ABLED EMPLOYEES
1. Permanent (D) Nil Nil Nil Nil Nil
2. Other than Permanent (E) Nil Nil Nil Nil Nil
3. Total differently abled employees (D + E) Nil Nil Nil Nil Nil
DIFFERENTLY ABLED WORKERS
4. Permanent (F) Nil Nil Nil Nil Nil
5. Other than permanent (G) Nil Nil Nil Nil Nil
6. Total differently abled workers (F + G) Nil Nil Nil Nil Nil

ANNUAL REPORT 97 2023-24

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  1. Participation / Inclusion / Representation of women:
Particulars Total (A) No. and percentage of Females No. and percentage of Females
No. (B) % (B / A)
Board of Directors 10 1 10
Key Management Personnel* 3 0 0

*Key Managerial Personnel include Whole-time Director & Interim CEO, Chief Financial Officer and Company Secretary.

  1. Turnover rate for Permanent Employees and Workers:

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Particulars FY 2023-24 FY 2022-23 FY 2021-22
Male Female Total Male Female Total Male Female Total
Permanent Employees 25.76 22.50 24.86 20.65 31.72 23.70 19.79 35.60 23.80
Permanent Workers NA NA NA NA NA NA NA NA NA
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V. Holding, Subsidiary and Associate Companies (including Joint Ventures)

  1. (a) Names of Holding / Subsidiary / Associate Companies / Joint Ventures:
S.
No.
Name of the Holding / Subsidiary /
Associate companies / Joint Ventures
(A)
Indicate whether
Holding/ Subsidiary/
Associate/ Joint
Venture
% of shares
held by
listed
entity
Does the entity indicated at
column A, participate in the
Business Responsibility initiatives
of the listed entity? (Yes/No)
1. Aptech Training Limited FZE Dubai Subsidiary 100.00 All
Subsidiaries
/
Associate
Companies endeavor to participate
in the Business Responsibility
initiatives of the Company.
2. MEL
Training
and
Assessments
Limited
Subsidiary 100.00
3. AGLSM SDN BHD, Malaysia Subsidiary 100.00
4. Aptech Ventures Ltd, Mauritius Subsidiary 100.00
5. Aptech Investment Enhancers Limited
(Subsidiary of Aptech Ventures Limited)
Subsidiary 100.00

VI. CSR Details

  1. (i) Whether CSR is applicable as per Section 135 of Companies Act, 2013: Yes

  2. a. Turnover (in Lakhs) – 43,680.55 Lakhs

  3. b. Networth (in Lakhs) – 25,998.35 Lakhs

ANNUAL 98 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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NA NA NA NA NA
Remarks Routine Routine
complaints complaints
0 2
Nil Nil Nil Nil Nil
FY 2022-23 Number of complaints
pending resolution at close of the year
Nil Nil 11 Nil 134 Nil Nil
the year
Number of complaints filed during
NA NA NA NA NA
Remarks Routine Routine
complaints complaints
1 1
Nil Nil Nil Nil Nil
FY 2023-24 Number of complaints
pending resolution at close of the year
Nil Nil 22 Nil 462 Nil Nil
the year
Number of complaints filed during
ustomercare@
c
[email protected]
grievance redress policy)
(If Yes, then provide web-link for
Grievance Redressal Mechanism in Place (Yes/No)
No No Yes, Redressal / Complaints can be made to the Company [ by phone & [email protected] ], RTA [by phone & email-einward.ris @kfintech.com) Yes, Whistle Blower policy. Weblink- https://www. aptech-worldwide.com/downloads/code-of-conduct/ WhistleBlowerPolicy.pdf Yes, Customer Care Mechanism aptech.ac.in Yes, Grievance Care Mechanism Nil
whom received
Stakeholder group from complaint is Communities Investors (other than Shareholders) Shareholders Employees and Workers Customers Value Chain Partners Other (Please Specify)
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ANNUAL REPORT 99 2023-24

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Financial implications of
the risk or opportunity
(Indicate positive or
negative implications)





Negative




Negative






Negative and Positive






Negative



Negative
Positive
In case of risk, approach to adapt or mitigate





The Company has prioritized the implementation
of the Information Security Management System
within the Organization to strengthen the security
posture. This will include a focus on Information
Data and Privacy through a rigorous and well-evident
structured policy and procedure.



The Company has introduced a variety of training
programs, encompassing both physical and virtual
modules. These initiatives include opportunities for
learning that are specifically designed to help retain
employees within the Organization.





Enhanced
disclosures,
consumer
grievance
redressals, student resolutions, standard operating
procedures for marketing/selling practices and
seamless student deliverables keeping ethics,
integrity and fairness in dealing with students and
their interests are being ensured by the Company to
mitigate this risk.






The Company has set stringent policies and
procedures in place to protect itself from any legal
/ regulatory / compliance issues and ensuing fines
/ penalties. The company has proper compliance
management systems and SOPs in place which is key
to ensure all regulatory risks are mitigated in case
any future risk arises.




This risk is part of the formal ESG governance
process that incorporates this risk as part of Aptech
Risk Management systems and is integrated at the
leadership / Senior Management level.



Rationale for identifying the risk/ opportunity The exposure / leakage of sensitive personal data
information through cybersecurity breaches, digital
malicious / hacking activities, Student negligence,
dedicated cyber-attacks and such other fraudulent
attempts through digital, social media, darknet and
other newer technological/ Artificial Intelligence
threats.
The inability to attract and retain quality people
caused by factors such as inappropriate work culture,
equality and ethics and inappropriate policy for
women safety at workplace.

Using
false,
unfair,
misrepresentation
and
misleading selling practices and advertisements to
bring prospective students may result in consumer
complaints, goodwill depletion, significant fines and
loss of public/ government credibility & reputational
loss.
The Company understands that Legal / Regulatory /
Compliance obligations and representations, if not
followed may result in business continuity risks. Lack
of policies preventing fraud, unethical behaviour,
integrity
issues,
corrupt
practices,
financial
impropriety and other unfairness are some indicators
of governance issues.
Emerging requirements from investors, raters and
regulators on ambitious ESG requirements and
transparency thereof. The risk is reputational in case
of instances of non-compliance with regulations or
sectoral norms.
Our capability to create Courses / Content IP in new
Emerging Areas and to bring continuous innovation,
career driven pedagogy and cutting-edge skilling
solutions enabled with technology keeping pace with
rapidly changing industry requirements.
Indicate
whether risk
or opportunity
(R/O)
Risk Risk Risk
and
Opportunity
Risk Risk Opportunity
Material
issue
identified
Data Privacy
and Cyber
Security
People’s Risk Selling
Practices
& Services
Delivery
with Student
complaints
Legal,
Compliance
and
Regulatory
Risks
Ethical
Governance
and
Transparency
Emerging
Areas and
Innovation
S.
No.
1. 2. 3. 4. 5. 6.

ANNUAL 100 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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SECTION B: MANAGEMENT AND PROCESS DISCLOSURES

This Section is aimed at helping Businesses demonstrate the Structures, Policies and Processes put in place towards adopting the NGRBC Principles and Core Elements.

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Principle Particulars
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Principle Particulars
P1 Businesses should conduct andgovern themselves with integrityin a manner that is ethical,transparent and accountable.
P2 Businesses shouldprovidegoods and services in a manner that is sustainable and safe.
P3 Businesses should respect andpromote the well-beingof all employees,includingthose in their value chains
P4 Businesses should respect the interests of and be responsive towards all its stakeholders.
P5 Businesses should respect andpromote human rights.
P6 Businesses should respect, protect and make efforts to restore the environment.
P7 Businesses when engaging in influencing public and regulatory policy, should do so in a manner that is responsible and
transparent.
P8 Businesses shouldpromote inclusivegrowth and equitable development.
P9 Businesses should engage with andprovide value to their consumers in a responsible manner.

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Disclosure Questions P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9
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Disclosure Questions P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9
Policy and Management processes
1. a. Whether your entity’s policy / policies cover
each principle and its core elements of the
NGRBCs. (Yes / No)
Yes Yes Yes Yes Yes Yes Yes Yes Yes
b. Has the policy been approved by the Board?
(Yes / No)
Yes Yes Yes Yes Yes Yes Yes Yes Yes
c. Web Link of the Policies, if available P1 - FAMILIARISATION FOR INDEPENDENT DIRECTORS -https://www.aptech-
worldwide.com/downloads/InvestorPolicy/Familiarisation-for-Independent-
Directors.pdf
P1, P2 - RISK MANAGEMENT POLICY -https://www.aptech-worldwide.com/
downloads/InvestorPolicy/RiskManagementPolicy.pdf
P3, P4 -DIVIDEND DISTRIBUTION POLICY -https://www.aptech-worldwide.
com/downloads/InvestorPolicy/DIVIDENDDISTRIBUTIONPOLICY-APTECH.pdf
P5 - PREVENTION OF SEXUAL HARASSMENT -https://www.aptech-worldwide.
com/pages/investor-relations/investorrelations.aspx
P6 – E-WASTE MANAGEMENT POLICY (Internal)
P1 - DETERMINATION OF LEGITIMATE PURPOSE -https://www.aptech-
worldwide.com/downloads/InvestorPolicy/Policyonlegitimatepurpose2.0.pdf
P1 - POLICY AND PROCEDURE OF INQUIRY IN CASE OF LEAK OF UNPUBLISHED
PRICE SENSITIVE INFORMATION -https://www.aptech-worldwide.com/
downloads/InvestorPolicy/PolicyProcedure-LeakofUPSI.pdf
P1 - POLICY ON BOARD DIVERSITY -https://www.aptech-worldwide.com/
downloads/InvestorPolicy/Policy-on-Board-Diversity2.0.pdf
P1 - POLICY FOR ARCHIVING DISCLOSURES -https://www.aptech-worldwide.
com/downloads/InvestorPolicy/ArchivalPolicy.pdf
P9 - INVESTOR COMMUNICATION POLICY -https://www.aptech-worldwide.
com/downloads/aptech-policy/aptech-investors-policy.pdf
P1, P4, P7 - POLICY ON MATERIALITY OF RELATED PARTY TRANSACTIONS -
https://www.aptech-worldwide.com/downloads/InvestorPolicy/
AptechRPTPolicy2.0.pdf
P1 - POLICY ON MATERIAL SUBSIDIARY -https://www.aptech-worldwide.
com/downloads/InvestorPolicy/Policy-on-Material-Subsidiaries2.0.pdf
P3, P8 - REMUNERATION POLICY -https://www.aptech-worldwide.com/
downloads/aptech-policy/Remuneration-Policy.pdf
P1, P4 - POLICY ON DETERMINATION OF MATERIALITY OF EVENTS -
https://www.aptech-worldwide.com/downloads/InvestorPolicy/Policy-on-
determination-of-materiality-of-events2.0.pdf

ANNUAL REPORT 101 2023-24

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Disclosure Questions P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9
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Disclosure Questions P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9
2. Whether the entity has translated the policy into
procedures. (Yes / No)
Yes
3. Do the enlisted policies extend to your value
chain partners? (Yes / No)
At present the Company does not involve value chain partners in its policies
since they are separate entities working on a principal-to-principal basis.
4. Name of the national and international codes
/ certifications / labels / standards (e.g. Forest
Stewardship Council, Fairtrade, Rainforest
Alliance, Trustea) standards (e.g. SA 8000,
OHSAS, ISO, BIS) adopted by your entity and
mapped to each principle.
The Company has following certifications for its Institutional Business:

ISO 9001 – Standards for Quality Management System to improve customer
satisfaction.

ISO 27001 – Standards for Information Management to avoid security
breaches

CMMi – Standards for Risk Management and Risk Mitigation

ISO 20000 – Standards for Service Management to delivery better services
5. Specific commitments, goals and targets set by
the entity with defined timelines, if any.
In its ESG Journey, in alignment with Global targets, the Company looks
forward to set short, medium and long term targets for sustainability KPIs
mentioned below:
1. Climate change mitigation
2. Energy conservation
3. Water management
4. Waste management
5. GHG reduction and
6. Biodiversity protection
6. Performance of the entity against the specific
commitments, goals and targets along-with
reasons in case the same are not met.
Governance, leadership and oversight
7. Statement by director responsible for the Business Responsibility and Sustainability Report, highlighting ESG related challenges,
targets and achievements.
The Company has been endorsing and practicing best practices towards conservation of environment, people care management
and best governance practices with continued efforts over the years. We are fully committed to giving our stakeholders insights
into our ESG Journey.
8. Details of the highest authority responsible for
implementation and oversight of the Business
Responsibility policy (ies).
Whole-time Director & Interim CEO
9. Does the entity have a specified Committee of
the Board / Director responsible for decision
making on sustainability related issues? (Yes /
No). If yes, provide details.
Board as a whole takes decisions on Sustainability related issues with the
help of Policies and Procedures in place.
10. Details of Review of NGRBCs by the Company:

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Subject for Review Indicate whether review was undertaken by Frequency (Annually/ Half yearly/ Quarterly/
Director / Committee of the Board/ Any other – please specify)
Any other Committee
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Subject for Review Indicate whether review was undertaken by
Director / Committee of the Board/
Any other Committee
Indicate whether review was undertaken by
Director / Committee of the Board/
Any other Committee
Indicate whether review was undertaken by
Director / Committee of the Board/
Any other Committee
Indicate whether review was undertaken by
Director / Committee of the Board/
Any other Committee
Indicate whether review was undertaken by
Director / Committee of the Board/
Any other Committee
Indicate whether review was undertaken by
Director / Committee of the Board/
Any other Committee
Indicate whether review was undertaken by
Director / Committee of the Board/
Any other Committee
Indicate whether review was undertaken by
Director / Committee of the Board/
Any other Committee
Indicate whether review was undertaken by
Director / Committee of the Board/
Any other Committee
Frequency (Annually/ Half yearly/ Quarterly/
Any other – please specify)
Frequency (Annually/ Half yearly/ Quarterly/
Any other – please specify)
Frequency (Annually/ Half yearly/ Quarterly/
Any other – please specify)
Frequency (Annually/ Half yearly/ Quarterly/
Any other – please specify)
Frequency (Annually/ Half yearly/ Quarterly/
Any other – please specify)
Frequency (Annually/ Half yearly/ Quarterly/
Any other – please specify)
Frequency (Annually/ Half yearly/ Quarterly/
Any other – please specify)
Frequency (Annually/ Half yearly/ Quarterly/
Any other – please specify)
Frequency (Annually/ Half yearly/ Quarterly/
Any other – please specify)
P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9 P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9
Performance against above
policies and follow up action
Yes Annually
Compliance with statutory
requirements of relevance
to
the
principles
and
rectification of any non-
compliances
No major non-compliance of material nature
has been reported. Operational issues are
being addressed on an ‘ongoing basis’ as
and when identified. Each functional head
monitors and ensures Compliance applicable
to their respective functions.
Periodically
11. Has the entity carried out Independent Assessment / Evaluation of
the working of its policies by an external agency? (Yes/No). If yes,
provide name of the agency.
P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9
In addition to periodic internal evaluation at Board level,
assurances and comfort is sought by the Company on
its policies / procedures / codes through periodic audits
by internal auditors and by external agencies / law
firms on case-to-case basis.

ANNUAL 102 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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  1. If answer to question (1) above is “No” i.e. not all Principles are covered by a policy, reasons to be stated:

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Questions P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9
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Questions P 1 P 2 P 3 P 4 P 5 P 6 P 7 P 8 P 9
The entity does not consider the Principles material to its
business (Yes / No).
NA NA NA NA NA NA NA NA NA
The entity is not at a stage where it is in a position to formulate
and implement the policies on specified principles (Yes / No)
NA NA NA NA NA NA NA NA NA
The entity does not have the financial or/human and technical
resources available for the task (Yes/No)
NA NA NA NA NA NA NA NA NA
It is planned to be done in the next financial year (Yes / No) NA NA NA NA NA NA NA NA NA
Any other reason (please specify) NA NA NA NA NA NA NA NA NA

SECTION C: PRINCIPLE WISE PERFORMANCE DISCLOSURE

This Section is aimed at helping entities demonstrate their performance in integrating the Principles and Core Elements with key processes and decisions. The information sought is categorized as “Essential” and “Leadership”. While the essential indicators are expected to be disclosed by every entity that is mandated to file this report, the leadership indicators may be voluntarily disclosed by entities which aspire to progress to a higher level in their quest to be Socially, Environmentally and Ethically responsible.

PRINCIPLE 1: Businesses should conduct and govern themselves with integrity and in a manner that is Ethical, Transparent and Accountable.

Leadership Indicators

  1. Percentage coverage by training and awareness programmes on any of the Principles during the Financial Year:

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Segment Total Number Topics / principles covered under the training and its % age of persons
of training and impact in respective
awareness category covered
programmes by the awareness
held programmes
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Segment Total Number
of training and
awareness
programmes
held
Topics / principles covered under the training and its
impact
% age of persons
in respective
category covered
by the awareness
programmes
Board of Directors 4 • Familiarization on the Company’s Core Values, Code
of Conduct, Roles and Responsibilities including the
purpose and the business it operates in through
familiarisation programmes.
• Key integrity matters that help to reflect and focus
on key strategies.
• Sustainable initiatives of the Company, including
regulatory and economic trends in the country.
100
Key Managerial
Personnel
4 • Sessions on SEBI (Prohibition of Insider Trading)
Regulations, 2015
• Aptech Code of Conduct of the Company
100
Employees other
than BOD and KMPs
2 • Performance Management 5%
Workers Not Applicable

ANNUAL REPORT 103 2023-24

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  1. Details of fines / penalties / punishment / award / compounding fees / settlement amount paid in proceedings (by the entity or by directors / KMPs) with regulators / law enforcement agencies / judicial institutions in the financial year in the following format (Note: The entity shall make disclosures on the basis of materiality as specified in Regulation 30 of SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 and as disclosed on the entity’s website):

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Monetary
NGRBC Name of the Amount (in Brief of the Case Has an
Principle regulatory / INR) appeal been
enforcement agencies preferred?
/ judicial institutions (Yes/No)
Penalty/ Fine P1 BSE Limited National 11,800 each During the period under review, the Not
Stock Exchange of for both Company experienced a delay in Applicable
India Limited Exchanges submitting the prior Board meeting
intimation for the quarter ending June
30, 2023, as required by Regulation
29 of SEBI (LODR) Regulations, 2015.
Settlement Nil NA NA NA NA
Compounding Nil NA NA NA NA
Fees
Non-Monetary
Imprisonment NA
Punishment
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  1. Of the instances disclosed in Question 2 above, details of the Appeal / Revision preferred in cases where monetary or nonmonetary action has been appealed:
Case Details Name of the Regulatory / Enforcement agencies / Judicial institutions
No
  1. Does the entity have an Anti-Corruption or Anti-Bribery policy? If yes, provide details in brief and if available, provide a web-link to the policy.

The Company recognizes the importance of fostering a culture of integrity and ethical conduct. As part of its ongoing commitment to responsible business practices, the Company has documented and implemented Anti-Bribery and AntiCorruption policy available on Company’s internal policy section.

  1. Number of Directors / KMPs / Employees / Workers against whom disciplinary action was taken by any law enforcement agency for the charges of bribery / corruption:

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Particulars FY 2023-24 FY 2022-23
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Particulars FY 2023-24 FY 2022-23
Directors Nil Nil
KMPs
Employees
Workers
  1. Details of complaints with regard to conflict of interest:

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FY 2023-24 FY 2022-23
Number Remarks Number Remarks
Number of complaints received in relation to issues of conflict of interest NA NA NA NA
of the Directors
Number of complaints received in relation to issues of Conflict of Interest NA NA NA NA
of the KMPs
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  1. Provide details of any corrective action taken or underway on issues related to fines / penalties / action taken by regulators / law enforcement agencies / judicial institutions on cases of corruption and conflicts of interest:

Not Applicable

  1. Number of days of accounts payables ((Accounts payable *365) / Cost of goods / services procured) in the following format:
Particulars FY 2023-24 FY 2022-23
Number of days of accountspayables 28 days 121 days

ANNUAL REPORT 2023-24

104

Corporate Overview Board & Management Reports Financial Statements

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  1. Openness of business:

  2. Provide details of concentration of purchases and sales with trading houses, dealers and related parties along-with loans and advances and investments, with related parties, in the following format:

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Parameter Metrics FY 2023-24 (%) FY 2022-23 (%)
Concentration a. Purchases from trading houses as % of total purchase. Nil Nil
of Purchases
b. Number of trading houses where purchases are made from. Nil Nil
c. Purchases from top 10 trading houses as % of total purchases Nil Nil
from trading houses.
Concentration a. Sales to dealers / distributors as % of total sales. Nil Nil
of Sales
b. Number of dealers / distributors to whom sales are made. Nil Nil
c. Sales to top 10 dealers / distributors as % of total sales to dealers Nil Nil
/ distributors.
Share of RPTs a. Purchases (Purchases with related parties / Total Purchases). 0.000127 0.00141
in
b. Sales (Sales to related parties / Total Sales). Nil Nil
c. Loans & advances (Loans & advances given to related parties / Nil Nil
Total loans & advances).
d. Investments (Investments in related parties / Total Investments made) Nil Nil
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*Note – It is not in the nature of Purchases but Services availed from third party RPT (Airpay Payment Services Pvt. Ltd) reflected on Consolidated basis. For detailed RPT disclosure, please refer in the Financial Section of Annual Report.

Leadership Indicators

  1. Awareness programs conducted for value chain partners on any of the Principles during the Financial Year:

Total number of awareness programs held Topic / Principles covered % age of value chain partners covered under the training (by value of business done with such partners) under the awareness programs

Given the nature of our business, the Company does not currently cover any value chain partners.

  1. Does the entity have processes in place to avoid / manage conflict of interests involving members of the Board? (Yes/No) If Yes, provide details of the same.

Yes, the Company has a Code of Conduct for the Board and Senior Management, which effectively addresses and manages conflicts of interest. This code sets clear guidelines for identifying and disclosing conflicts, ensuring decisions are made in the best interests of the Company. It promotes transparency, accountability and ethical decision-making fostering a culture of integrity at the highest levels of governance.

SUSTAINABLE DEVELOPMENT GOALS (SDG) MAPPING: PRINCIPLE 1

SDG 16: PEACE, JUSTICE AND STRONG INSTITUTIONS:

Policies and SOPs:

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  • Aptech has various policies such as:

  • The Whistle Blower Policy,

    • Code of Conduct, - Prevention of Sexual Harassment Policy and - Corporate Social Responsibility Policy, - Dividend Distribution Policy - Risk Management Policy.

ANNUAL REPORT 105 2023-24

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PRINCIPLE 2 : Businesses should provide goods and services in a manner that is sustainable and safe

Leadership Indicators Leadership Indicators Leadership Indicators Leadership Indicators
1.
2.
Percentage of R&D and capital expenditure (capex) investments in specific technologies to improve the Environmental and
Social impacts of product and processes to total R&D and Capex Investments made by the Entity, respectively.
FY 2023-24 FY 2022-23 Details of improvements in the environmental and social impacts
R&D Nil Nil Regular updation of its curriculum and content keeps the company’s courses
relevant and in line with the needs of the industry. This is the reason why industry
prefers to hire the company’s students. Hence, the amount spent by the company on
content development has a direct impact on the social development through better
employabilityand employment.
Capex 13.75% 17.74%
a.
Does the entity have procedures in place for sustainable sourcing? (Yes/No)
The Company aims to enhance its sustainability efforts and contribute to environmentally and socially responsible
sourcing practices based on following pillars.
Promote Environmental Sustainability: All suppliers to support a precautionary approach to environmental issues and
undertake initiatives to promote better environmental responsibility.
Commitment to Human Rights, Labour and the Society: Suppliers to support, respect and protect human and labour
rights and make sure their organisation/entity is not complicit in any kind of abuses and/or violations.
Ethical Integrityand Legality: Suppliers to demonstrate the highest standard of integrity, ethics and business conduct.
b.
If yes, what percentage of inputs was sourced sustainably?
We do not have apolicyof computingthe value of inputs sourced sustainably.
Commitment to Human Rights, Labour and the Society: Suppliers to support, respect and protect human and labour
rights and make sure their organisation/entity is not complicit in any kind of abuses and/or violations.
Ethical Integrityand Legality: Suppliers to demonstrate the highest standard of integrity, ethics and business conduct.
b.
If yes, what percentage of inputs was sourced sustainably?
We do not have apolicyof computingthe value of inputs sourced sustainably.
3.
4.
Describe the processes in place to safely reclaim your products for reusing, recycling and disposing at the end of life, for
(a) Plastics (including packaging) (b) E-waste (c) Hazardous waste and (d) other waste.
Not applicable, as we are engaged in providing Training, Skilling, Education, Institutional Training, Assessment services
and business solutions and we do not engage in manufacturingany products.
Whether Extended Producer Responsibility (EPR) is applicable to the entity’s activities (Yes / No). If yes, whether the waste
collection plan is in line with the Extended Producer Responsibility (EPR) plan submitted to Pollution Control Boards? If
not, provide steps taken to address the same.

Considering the nature of business, EPR is not applicable.

Leadership Indicators

  1. Has the entity conducted Life Cycle Perspective / Assessments (LCA) for any of its products (for Manufacturing Industry) or for its services (for Service Industry)? If yes, provide details in the following format?
NIC Code Name of
Product/
Service
% of total
Turnover
Contributed
Boundary
for which the
Life Cycle
Perspective /
Assessment
was conducted
Whether
conducted by
independent
external
agency (Yes/
No)
Results
communicated
in public domain
(Yes/No). If yes,
provide the
web-link.
Not applicable. Since the Company is
engaged in providing Training, Skilling,
Education, Institutional Training, Assessment
services and business solutions. We are
dedicated to offering services that do not
raise any social or environmental concerns.
The Company maintains a focus on delivering
solutions that align with responsible and
sustainable practices, ensuring that its
offerings have no adverse impacts on society
or the environment. We strive to uphold high
standards of ethical and responsible business
conduct in all aspects of its operations.

ANNUAL 106 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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  1. If there are any significant social or environmental concerns and / or risks arising from production or disposal of your products / services, as identified in the Life Cycle Perspective / Assessments (LCA) or through any other means, briefly describe the same along-with action taken to mitigate the same:
Name of Product/ Service Description of the risk/ concern Action Taken
Considering the nature of business, LCA is not applicable.
  1. Percentage of recycled or reused input material to total material (by value) used in production (for Manufacturing Industry) or providing services (for Service Industry):
Indicate input material Recycled or re-used input material to total material Recycled or re-used input material to total material
FY 2023-24 FY 2022-23
Not Applicable,we are engaged in
solutions and do not manufacture
Training, Skilling, Education, Institutional Training, Assessment services and business
any products.
  1. Of the products and packaging reclaimed at end of life of products, amount (in metric tonnes) reused, recycled and safely disposed, as per the following format:
FY 2023-24 FY 2023-24 FY 2023-24 FY 2022-23 FY 2022-23 FY 2022-23
Re-Used Recycled Safely Disposed Re-Used Recycled Safely Disposed
Plastics (including packaging) Considering the nature of business the same is not applicable.
E-waste
Hazardous Waste
Other waste
  1. Reclaimed products and their packaging materials (as percentage of products sold) for each product category:
Indicate product category Reclaimed products and their packaging materials (as percentage of products sold) for
each product category.
Considering the nature of business the
same is not applicable.

SUSTAINABLE DEVELOPMENT GOALS (SDG) MAPPING: PRINCIPLE 2

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SDG 12: RESPONSIBLE COSUMPTION AND PRODUCTION:

  • For its B2B services of Assessment & Testing, the Company offers solutions that help customers minimize environmentally intensive resource utilization, especially paper.

  • The Company practices segregation of dry and wet waste as per the local municipal guidelines and works with vendors to responsibly dispose the e-waste

SDG 13: CLIMATE ACTION:

  • Company’s charter provides how to responsibly dispose e-waste in accordance with the governmental policies.

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  • For its B2B services of Assessment & Testing, the Company offers solutions that help customers minimize environmentally intensive resource utilization, especially paper.

  • The Company practices segregation of dry and wet waste as per the local municipal guidelines and works with vendors to responsibly dispose the e-waste

  • The course material for the training programs of the Company is not printed on paper but delivered digitally.

  • It also experiments in some initiatives that promote awareness of environmental issues.

ANNUAL REPORT 107 2023-24

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PRINCIPLE 3: Businesses should respect and promote the well-being of all employees, including those in their value chains

Essential Indicators

1. a.
Details of measures
a.
Details of measures
for the well-being of Employees: for the well-being of Employees: for the well-being of Employees: for the well-being of Employees: for the well-being of Employees: for the well-being of Employees: for the well-being of Employees: for the well-being of Employees: for the well-being of Employees: for the well-being of Employees:
% of Employees covered by
Particular Total
(A)
Health
Insurance
Accident
Insurance
Maternity
Insurance
**Paternity Benefits ** Day Care facilities
Number
(B)
%
(B/A)
Number
(C)
%
(C/A)
Number
(D)
%
(D/A)
Number
(E)
% (E/A) Number
(F)
% (F/A)
Permanent Employees
Male 363 363 100.00 363 100.00 Nil Nil 363 100 363 100.00
Female 134 134 100.00 134 100.00 134 100 Nil Nil 134 100.00
Total 497 497 100.00 497 100.00 134 100 363 100 497 100.00
Other than Permanent Employees
Male 94 25 26.60 8 8.51 Nil Nil Nil Nil Nil Nil
Female 20 0 0.00 0 0.00 Nil Nil Nil Nil Nil Nil
Total 114 25 21.92 8 7.01 Nil Nil Nil Nil Nil Nil

b. Details of measures for the well-being of workers:

% of Employees covered by % of Employees covered by % of Employees covered by % of Employees covered by % of Employees covered by % of Employees covered by % of Employees covered by % of Employees covered by % of Employees covered by % of Employees covered by
Particular Total
(A)
Health
Insurance
Accident
Insurance
Maternity
Insurance
**Paternity Benefits ** Day Care facilities
Number
(B)
%
(B/A)
Number
(C)
%
(C/A)
Number
(D)
%
(D/A)
Number
(E)
% (E/A) Number
(F)
% (F/A)
Permanent Employees
Male Not applicable
Female
Total
Other than Permanent Employees
Male Not applicable
Female
Total
c.
Spending on measures towards well-being of employees and workers (including permanent and other than
permanent) in the following format:
Particulars FY 2023-24 FY 2022-23
Cost incurred on well- beingmeasures as a % of total revenue of the Company. 16.26% 14.35%
  1. Details of retirement benefits for Current Financial Year and Previous Financial Year:

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Benefits FY 2023-24 FY 2022-23
No. of No. of Deducted and No. of No. of Deducted and
employees workers deposited employees workers deposited
covered as covered as with the covered as covered as with the
a % of total a % of total authority a % of total a % of total authority
employees workers (Y/N/N.A.) employees workers (Y/N/N.A.)
PF 100 NA Yes 100.00 NA Yes
Gratuity 100 NA Yes 100.00 NA Yes
ESI 0 NA NA 100.00 NA NA
Others – please specify NA NA NA NA NA NA
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*Considered Permanent Employees

ANNUAL 108 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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  1. Accessibility of workplaces

Are the premises / offices of the entity accessible to differently abled employees and workers, as per the requirements of the Rights of Persons with Disabilities Act, 2016? If not, whether any steps are being taken by the entity in this regard:

There are currently no disabled employees on the payroll, however the Company is dedicated to complying with the regulatory stipulations of the Disabilities Act, 2016. Acknowledging the significance of equal opportunities and inclusivity, the Company is prepared to provide active support to individuals with disabilities in alignment with compliance requirements.

  1. Does the entity have an equal opportunity policy as per the Rights of Persons with Disabilities Act, 2016? If so, provide a web-link to the policy”

The Company recognizes the importance of equal opportunities for persons with disabilities and the entity is committed to creating an inclusive and accessible work environment. The Company has documented and implemented Equal opportunity policy available on Company’s internal policy section.

  1. Return to work and Retention rates of Permanent Employees and Workers that took parental leave:
Permanent Employees Permanent Employees Permanent workers Permanent workers
Gender Return to work rate Retention rate Return to work rate Retention rate
Male 100.00 100.00 Not applicable
Female 100.00 100.00
Total 100.00 100.00
  1. Is there a mechanism available to receive and redress grievances for the following categories of employees and worker? If yes, give details of the mechanism in brief:

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Yes / No (If Yes, then give details of the mechanism in brief)
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Yes / No (If Yes, then give details of the mechanism in brief)
Permanent Workers Not applicable
Other than Permanent Workers
Permanent Employees Employees may register their concerns through the dedicated e-mail address
[email protected]. The Company encourages its employees to
register their concerns / grievances and ensures that there is no discrimination,
retaliation or harassment of any kind against any employee who reports under the
vigil mechanism or participates in the investigation.
Other than Permanent Employees
  1. Membership of Employees and Worker in Association(s) or Unions recognized by the Listed Entity:
Category FY 2023-24 FY 2022-23 FY 2022-23 FY 2022-23
Total employees
/ workers in
respective
category
(A)
No. of employees/
workers in respective
category, who are part of
association(s) or Union
(B)
%
(B/A)
Total employees
/ workers in
respective
category
(C)
No. of employees/
workers in respective
category, who are part of
association(s) or Union
(D)
%
(D/C)
Total Permanent
Employees

Nil
Nil
Male
Female
Total Permanent
Worker
Male
Female

ANNUAL REPORT 109 2023-24

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  1. Details of training given to employees and workers:
FY 2023-24 FY 2023-24 FY 2023-24 FY 2023-24 FY 2022-23 FY 2022-23 FY 2022-23 FY 2022-23
Total
(A)
On Health and
Safety measures
On Skill
upgradation
Total
(D)
On Health and
Safety measures
On Skill
upgradation
No. (B) % (B/A) No. (C) % (C/A) No. (E) % (E/D) No. (F) % (F/D)
Employees*
Male 363 144 39.67 200 55.10 369 68 18.43 11 2.98
Female 134 45 33.58 125 93.28 136 36 26.47 5 3.68
Total 497 189 38.03 325 65.39 505 104 20.59 16 3.17
Workers
Male Not Applicable
Female
Total

*Considered Permanent Employees

  1. Details of performance and career development reviews of employees* and worker:
Category FY 2023-24 FY 2023-24 FY 2023-24 FY 2022-23 FY 2022-23 FY 2022-23
Total (A) No. (B) % (B/A) Total (C) No. (D) % (D/C)
Employees
Male 363 269 74.10 369 262 71.00
Female 134 106 79.10 136 95 69.85
Total 497 375 75.45 505 356 70.50
Workers
Male Not Applicable
Female
Total

*Considered Permanent Employees

  1. Health and Safety Management System:

  2. a. Whether an occupational health and safety management system has been implemented by the entity? (Yes/ No). If yes, the coverage such system?

The Company is committed to safety management and prioritizes the well-being of its employees through comprehensive measures. On March 14, 2024, we conducted a fire drill training session to ensure our employees are well-prepared for fire emergencies. Our ongoing safety training programs cover a wide range of topics promoting a strong culture of safety and awareness among employees. We actively encourage employee participation and volunteering in safety meetings and regularly perform safety audits and inspections to maintain strict adherence to safety standards and regulations.

  • b. What are the processes used to identify work-related hazards and assess risks on a routine and non-routine basis by the entity?

The Company acknowledges the critical need to develop processes for identifying work-related hazards and assessing future risks. It is dedicated to implementing effective measures, including regular inspections, audits, risk assessments and incident reporting to maintain a safe work environment.

  • c. Whether you have processes for workers to report the work-related hazards and to remove themselves from such risks. (Y/N)

The Company prioritizes the safety and well-being of everyone involved in its operations. Although we do not have any workers in the Company, we uphold a strong system that promotes the reporting of any work-related concerns or risks.

  • d. Do the employees / worker of the entity have access to non-occupational medical and healthcare services? (Yes/ No)

Yes, the Company values employee well-being and has a comprehensive mediclaim policy and annual healthcare check-ups, ensuring access to quality medical coverage and promoting proactive health management.

ANNUAL 110 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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  1. Details of safety related incidents, in the following format:

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Safety Incident/ Number Category FY 2023-24 FY 2022-23
Lost Time Injury Frequency Rate (LTIFR) (per one million-person Employees Nil Nil
hours worked)
Workers NA NA
Total recordable work-related injuries. Employees Nil Nil
Workers NA NA
No. of fatalities Employees Nil Nil
Workers NA NA
High consequence work-related injury or ill-health (excluding Employees Nil Nil
fatalities)
Workers NA NA
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The Company’s operations does not involve any hazardous activity.

  1. Describe the measures taken by the entity to ensure a safe and healthy workplace:

The Company prioritizes employee safety by implementing robust safety measures, including fire-fighting equipments, a reliable alarm system, 24-hour security, regular sanitization, regular health checkups and CCTV surveillance ensuring a secure working environment.

  1. Number of Complaints on the following made by employees and workers:
Particulars FY 2023-24 FY 2023-24 FY 2023-24 FY 2023-24 FY 2022-23 FY 2022-23 FY 2022-23
Filed during
the year
Pending resolution
at the end of year
Remarks Filed during
the year
Pending resolution
at the end of year
Remarks
Working Conditions Nil Nil Nil Nil Nil Nil
Health & Safety Nil Nil Nil Nil Nil Nil
Assessments for the year:
Particulars % of your plants and offices that were assessed (by entity or statutory authorities or
third parties)
Health and safety practices While we haven’t conducted any formal assessments, however, we have robust safety
measures, including fire-fighting equipments, a reliable alarm system, 24-hour security,
regular sanitization regular health checkups and CCTV surveillance.
Working Conditions
  1. Assessments for the year:

  2. Provide details of any corrective action taken or underway to address safety-related incidents (if any) and on significant risks / concerns arising from assessments of health & safety practices and working conditions:

No such assessment was carried out during the reporting period. However, several safety infrastructures such as emergency exits, signage and first aid kits have been appropriately placed and improved on periodic basis. Regular emergency response safety meetings are conducted to ensure employees are well-prepared for emergency situations. Emergency contact information is clearly displayed on the Notice Boards.

Leadership Indicators

  1. Does the entity extend any life insurance or any compensatory package in the event of death of (A) Employees (Y/N) (B) Workers (Y/N):

Yes, the Company provides life insurance policies to protect its employees in the event of their death. The Company’s dedication to its employees and their families is demonstrated through the offering of comprehensive life insurance coverage. In the unfortunate event of an employee’s passing, the Company ensures that their family and beneficiaries receive crucial financial support and assistance.

  1. Provide the measures undertaken by the entity to ensure that statutory dues have been deducted and deposited by the value chain partners:

The Company ensures that statutory compliances are adhered by value chain partners. Proof of payment, deposit of statutory dues e.g., TDS payments is matched with Form 26AS, GST payment by the suppliers is matched through GST portal to ensure compliance, amongst other controls.

ANNUAL REPORT 111 2023-24

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  1. Provide the number of employees / workers having suffered high consequence work- related injury / ill-health / fatalities (as reported in Q11 of Essential Indicators above), who have been rehabilitated and placed in suitable employment or whose family members have been placed in suitable employment:
Particulars Total no. of affected
employees/workers
Total no. of affected
employees/workers
No. of employees / workers that are rehabilitated and placed in suitable
employment or whose family members have been placed in suitable employment
No. of employees / workers that are rehabilitated and placed in suitable
employment or whose family members have been placed in suitable employment
**FY 2023-24 ** FY 2022-23 FY 2023-24 FY 2022-23
Employees Nil, as no such instance was reported.
Workers Not applicable
  1. Does the entity provide transition assistance programs to facilitate continued employability and the management of career endings resulting from retirement or termination of employment? (Yes/ No)

No

  1. Details on assessment of value chain partners:
Particular % of value chain partners (by value of business done with such partners) that were assessed
Health and safety practices We are committed to assessing our value chain partners on health and safety issues such
as safe working conditions and sanitation.
WorkingConditions
  1. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from assessments of health and safety practices and working conditions of value chain partners.

Not applicable, as no such assessment was conducted during the year.

SUSTAINABLE DEVELOPMENT GOALS (SDG) MAPPING: PRINCIPLE 3

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SDG 9: INDUSTRY, INNOVATION AND INFRASTRUCTURE:

  • Arena Animation inaugurated a new center in Nanded: Skilling youth for the growing AVGC.

SDG 4: QUALITY EDUCATION:

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  • Providing computer, animation and related literacy to underprivileged children and youth, including high school and college drop-outs and the entire fee of the course is borne by the Company and its subsidiaries.

  • The Company provides free-of-cost computer, animation and related training to underprivileged children and youth at its various centers.

  • Aptech Aviation Academy formed a strategic alliance with GMR Aviation Academy to propel careers in airport management and customer service.

SDG 5: GENDER EQUALITY:

  • The Company has in place Prevention of Sexual Harassment Policy under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal ) Act, 2013.

PRINCIPLE 4: Businesses should respect the interests of and be responsive to all its Stakeholders

Essential Indicators

  1. Describe the processes for identifying key stakeholder groups of the entity:

The first step in stakeholder’s management is understanding the different stakeholder categories as they pertain to workforce planning. There are several types of stakeholders who have interests in our business. Stakeholder identification helps in empowering people, creating sustainable change, building relationships and a better organization. We have always believed that its human capital is its biggest strength. We are fully aware that business growth is not sustainable without customers. The Company is privileged to have a strong relationship with the investors. Our suppliers / vendors/ contractors / partners have always made us deliver our promises promptly.

Our stakeholders include employees, customers, suppliers, vendors, investors and shareholders, business partners, government and regulators. We commit to engage openly and authentically with our stakeholders to enhance cooperation and mutual support for a sustainable relationship.

ANNUAL 112 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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  1. List stakeholder groups identified as key for your entity and the frequency of engagement with each stakeholder group:

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Stakeholder Whether Channels of Communication Frequency of Purpose and scope of engagement
Group identified as (Email, SMS, Newspaper, engagement including key topics and concerns
Vulnerable & Pamphlets, Advertisement, (Annually / Half raised during such engagement
Marginalized Community, Meetings, Notice yearly / Quarterly
Group (Yes/ Board, Website, Other) / others – please
No) specify)
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Stakeholder
Group
Whether
identified as
Vulnerable &
Marginalized
Group (Yes/
No)
Channels of Communication
(Email, SMS, Newspaper,
Pamphlets, Advertisement,
Community, Meetings, Notice
Board, Website, Other)
Frequency of
engagement
(Annually / Half
yearly / Quarterly
/ others – please
specify)
Purpose and scope of engagement
including key topics and concerns
raised during such engagement




Employees No Website,
E-mails,
Intranet,
Documents, Meetings, Trainings
Continuous Proposing
initiatives
to
enhance
employee competency at work and
promote work-life balance, including
continuous
learning,
health
and
safety programs, diversity initiatives
and additional benefits.
Sharehol-
ders /
Investors
No Press
releases
and
press
conferences, Stock Exchange
updates,
Email
Advisories;
SMS,
E-Voting
facilities;
Physical
/
Digital
Meetings;
Investor Conferences; Analyst/
Institutional Investor Calls /
Meets.
As and when
required
Discuss
Company’s
financial
performance and strategic priorities.
Pursuant to Regulation 46 of the SEBI
(Listing Obligations and Disclosure
Requirements) Regulations, 2015, the
Company’s website contains a dedicated
functional
segment
‘INVESTOR
RELATIONS’ where all the information
meant for the Shareholders is available,
including information on Directors,
Financial Statements, Annual Reports,
codes and policies, etc. Financial
performance, Regulatory compliances
and Corporate Governance.
Customers
/ Vendors
No Direct communication Regular and
need-based
To be preferred vocational training,
skilling
and
learning
solutions
provider to students / skill aspirants
and make them highly employable
and job-ready with industry relevant
course curriculum.
Regulatory/
Govern-
ment
No Official communication channels,
Regulatory audits/ inspections,
Environmental compliance, Policy
intervention, good governance,
StatutoryCorporate Filings
As per the
Statutory
Requirements
Report and comply on Legal and
Regulatory Requirements.

Leadership Indicators

The consultation with the Board on key stakeholder concerns is largely mediated by different organizational functions which are responsible for the respective stakeholders. Periodic Board reviews are held at least once a quarter, during which the Board holds extensive discussions with the Managing Director / Whole-time Director / CEO and other senior leaders representing these functions.

  1. Provide the processes for consultation between stakeholders and the Board on economic, environmental and social topics or if consultation is delegated, how is feedback from such consultations provided to the Board:

We have identified our most material issues through a data-driven and consultative exercise. The material topics were shortlisted and prioritized based on their impact on our stakeholders and our business.

  1. Whether stakeholder consultation is used to support the identification and management of environmental, and social topics (Yes / No). If so, provide details of instances as to how the inputs received from stakeholders on these topics were incorporated into policies and activities of the entity:

Yes, Company’s ESG strategy on material topics uses inputs gathered during stakeholder consultations. Material topics are shortlisted and prioritized based on their impact on our stakeholders and our business.

  1. Provide details of instances of engagement with, and actions taken to, address the concerns of vulnerable / marginalized stakeholder groups:

All the CSR programs are primarily focused on vulnerable & marginalised sections of the society. A significant percentage of our beneficiaries are from economically backward sections of the society.

ANNUAL REPORT 113 2023-24

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SUSTAINABLE DEVELOPMENT GOALS (SDG) MAPPING: PRINCIPLE 4

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SDG 9: INDUSTRY, INNOVATION AND INFRASTRUCTURE:

  • Please refer to SDG 9 – that is mentioned above in Principle 3

SDG 16: PEACE, JUSTICE AND STRONG INSTITUTIONS:

  • The Company always has the benefits of its stakeholders in mind. It has identified students, recruiters, business franchise partners (and suppliers), employees and shareholders as its key stakeholders and has been instrumental in transforming the lives of many students across the globe by putting them on an accelerated career growth path. Please refer to SDG 16 – that is mentioned above in Principle 1

PRINCIPLE 5: Businesses should respect and promote Human Rights

Essential Indicators

  1. Employees and Workers who have been provided training on human rights issues and policies) of the entity, in the following format:
2. Category FY 2023-24 FY 2023-24 FY 2023-24 FY 2022-23 FY 2022-23 FY 2022-23
Total (A) No. of employees/
workers covered (B)
% (B/A) Total (C) No. of employees/
workers covered (D)
% (D/C)
Employees
Permanent 497 497 100 505 505 100.00
Other thanpermanent 114 114 100 140 140 100.00
Total Employees 611 611 100 645 645 100.00
Workers
Permanent Not applicable, given the nature of the business, no workers are employed.
Other thanpermanent
Total Workers
Details of minimum wages paid to employees and workers, in the following format:

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Category FY 2023-24 FY 2022-23
Total Equal to More than Total Equal to More than
Minimum Wage Minimum Wage Minimum Wage Minimum Wage
(A) (D)
No. (B) % (B/A) No. (C) % (C/A) No. (E) % (E/D) No. (F) % (F/D)
Employees
Permanent 497 Nil Nil 497 100 505 Nil Nil 505 100
Male 363 Nil Nil 363 100 369 Nil Nil 369 100
Female 134 Nil Nil 134 100 136 Nil Nil 136 100
Other than Permanent 114 Nil Nil 114 100 140 Nil Nil 140 100
Male 94 Nil Nil 94 100 117 Nil Nil 117 100
Female 20 Nil Nil 20 100 23 Nil Nil 23 100
Workers
Permanent
Male Not applicable Not applicable
Female
Other than Permanent
Male Not applicable Not applicable
Female
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ANNUAL 114 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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  1. Details of remuneration / salary / wages, in the following format (Rupees in lakhs p.a.): a. Median remuneration / wages:
Male Male Female Female
Number Median remuneration/
Salary/ Wages of
respective category
Number Median remuneration/
Salary/ Wages of
respective category
Board of Directors (BoD)* 8 12.50 1 20.28
KeyManagerial Personnel** 4*** 174.76 0 0
Employees# other than BoD and KMP 360 7.58 134 7.42
Workers NA NA NA NA

Considered permanent employees as on March 31, 2024.

Median remuneration based on CTC of employees.

  • Board of Directors to not include Managing Director and Chief Executive Officer, Whole-time Director and Interim CEO.

  • ** Key Managerial Personnel include Managing Director and Chief Executive Officer, Whole-time Director and Interim CEO, Chief Financial Officer (CFO) and Company Secretary (CS).

  • *** Sad demise of Managing Director and Chief Executive Officer with effect from August 15, 2023.

  • b. Gross wages paid to females as % of total wages paid by the entity, in the following format:

Particulars FY 2023-24 FY 2022-23
Gross wagespaid to females as % of total wages* 19.44% 19.69%

*Considered permanent employees.

  1. Do you have a focal point (Individual / Committee) responsible for addressing human rights impacts or issues caused or contributed to by the business? (Yes/No)

Yes, Mr. Shourya K. Chakravarty- Chief Human Resources Officer, takes care of human rights issues.

  1. Describe the internal mechanisms in place to redress grievances related to human rights issues:

The Whistle-blower Policy and other reporting mechanisms have been implemented to empower our employees to voice their concerns and report any instances of malpractice, impropriety, abuse, deviant behaviour, or other such events. We recognize the importance of creating a safe and transparent work environment where every individual feels heard and protected. Our commitment to this policy ensures that employees can come forward without fear of retaliation, victimization, or any form of discrimination.

  1. Number of Complaints on the following made by employees and workers:
Particulars FY 2023-24 FY 2023-24 FY 2023-24 FY 2022-23 FY 2022-23 FY 2022-23
Filed
during
theyear
Pending
resolution at the
end of theyear
Remarks Filed
during
theyear
Pending
resolution at the
end of theyear
Remarks
Sexual harassment Nil Nil
Discrimination at workplace
Child Labour
Forced Labour/ InvoluntaryLabour
Wages
Other Human Rights related issues
  1. Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, in the following format:

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Particulars FY 2023-24 FY 2022-23
Total Complaints reported under Sexual Harassment on of Women at Workplace NIL NIL
(Prevention, Prohibition and Redressal) Act, 2013 (POSH)
Complaints on POSH as a % of female employees / workers NIL NIL
Complaints on POSH upheld NIL NIL
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ANNUAL REPORT 115 2023-24

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  1. Mechanisms to prevent adverse consequences to the complainant in discrimination and harassment cases:

We take pride in being a company that prioritizes the well-being and safety of our employees. Our comprehensive policy on the prevention of sexual harassment ensures a respectful and inclusive workplace for everyone. We handle every case of sexual harassment with utmost seriousness, committing to swift and thorough investigations, providing support to victims, and taking necessary actions to prevent recurrence. Our commitment to fostering a culture of respect and zero tolerance for harassment distinguishes us and contributes to the overall happiness and success of our employees.

  1. Do human rights requirements form part of your business agreements and contracts?

While human rights requirements may not currently be incorporated in our agreements / contracts with our business partners since our business partners are separate entities working on a principal-to-principal basis. However, it is our endeavour to bring human rights posture / considerations in all our engagements.

  1. Assessments for the year:

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Particulars % of your plants and Offices that were assessed
(by entity or statutory authorities or third parties)
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Particulars % of your plants and Offices that were assessed
(by entity or statutory authorities or third parties)
Child Labour 100
Forced/involuntary labour 100
Sexual Harassment 100
Discrimination at workplace 100
Wages 100
  1. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from the assessments at Question 10 above.

NIL as during the reporting period no concerns were reported.

Leadership Indicators

  1. Details of a business process being modified / introduced as a result of addressing human rights grievances/ complaints:

NIL as during the reporting period no concerns were reported.

  1. Details of the scope and coverage of any Human rights due-diligence conducted:

The Company embrace a zero-tolerance approach when it comes to issues pertaining to human rights. We are deeply committed to upholding the fundamental rights and dignity of every individual. Our unwavering dedication extends to complying with all government regulations and regulatory policies, as we believe in fostering an environment that promotes responsible and ethical practices.

  1. Is the premise / office of the entity accessible to differently abled visitors, as per the requirements of the Rights of Persons with Disabilities Act, 2016?

The entity’s premises / office comply with the accessibility requirements outlined in the Rights of Persons with Disabilities Act ensuring equal access for differently-abled persons.

  1. Details on assessment of value chain partners:

% of value chain partners (by value of business done with such partners) that were assessed Sexual Harassment Discrimination at workplace We are committed to assessing our value chain partners on human rights Child Labour issues such as child labour and sexual harassment. At present the Company does not involve value chain partners in its assessment since they are Forced Labour / Involuntary Labour separate entities working on a principal-to-principal basis. Wages Others – Please Specify

  1. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from the assessments at Question 4 above.

Not applicable, since no such assessment were conducted during the reporting period.

ANNUAL 116 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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SUSTAINABLE DEVELOPMENT GOALS (SDG) MAPPING: PRINCIPLE 5

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SDG 5: GENDER EQUALITY:

  • The Company has in place Prevention of Sexual Harassment Policy under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013.

SDG 10: REDUCED INEQUALITIES:

  • The Company has in place Prevention of Sexual Harassment Policy under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013.

  • Human rights are one of core principles at the Company. The Company’s commitment to the protection and safeguarding of human rights is strong. It has implemented a Code of Conduct that all the employees, whether permanent or temporary, in addition to the vendor staff operating from its premises

SDG 16: PEACE, JUSTICE AND STRONG INSTITUTION:

  • Please refer to SDG 16– that is mentioned above in Principle 1

PRINCIPLE 6: Businesses should respect and make efforts to protect and restore the Environment

Essential Indicators

1. Details of total energy consumption (in Joules or multiples) and energy intensity, in the following format:

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Parameter FY 2023-24 (In GJ) FY 2022-23 (In GJ)
From renewable sources (in Giga Joules)
Total electricity consumption (A) 0 0
Total fuel consumption (B) 0 0
Energy consumption through other sources (C) 0 0
Total energy consumption (A+B+C) 0 0
From Non-renewable sources
Total electricity consumption (D) 2837.88 2168.779
Total fuel consumption (E) 64.694 51.0333
Energy consumption through other sources (F) 0 -
Total energy consumption (D+E+F) 2902.574 2219.812
Energy intensity per rupee of turnover (Total energy consumption/ turnover in rupees) 0.000000665 0.000000486
Energy intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) 0.0000149 0.0000108
(Total energy consumed / Revenue from operations adjusted for PPP)
Energy intensity in terms of physical output (GJ / Full time Employee) 5.748 4.466
Energy intensity (optional) – the relevant metric may be selected by the entity Nil Nil
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*The revenue from operations has been adjusted for PPP based on the latest PPP conversion factor published by the IMFfor India. For the years ended March 31, 2024 and March 31, 2023, it is 22.401 and 22.167 respectively.

Note: Indicate if any Independent Assessment / Evaluation / Assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No, the evaluation is not being conducted by any external agency.

2. Does the entity have any sites / facilities identified as designated consumers (DCs) under the Performance, Achieve and Trade (PAT) Scheme of the Government of India? (Y/N) If yes, disclose whether targets set under the PAT scheme have been achieved. In case targets have not been achieved, provide the remedial action taken, if any.

Not Applicable. The Company is not identified as a Designated Consumer under the PAT Scheme.

ANNUAL REPORT 117 2023-24

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3. Provide details of the following disclosures related to water, in the following format:

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Parameter FY 2023-24 FY 2022-23
Water withdrawal by source (in kilolitres)
(i) Surface water 3596.084 1680.46
(ii) Groundwater 280.00 47.00
(iii) Third party water 50.10 44.28
(iv) Seawater / desalinated water 0 0
(v) Others 0 0
Total volume of water withdrawal (in kilolitres) (i + ii + iii + iv + v) 3926.184 1771.74
Total volume of water consumption (in kilolitres) 3926.184 1771.74
Water intensity per rupee of turnover (Water consumed / turnover) 0.000000899 0.000000388
Water intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) 0.0000201 0.00000859
(Total water consumption / Revenue from operations adjusted for PPP
Water intensity in terms of physical output (Kilolitres / Full time Employee) 7.775 3.565
Water intensity (optional) – the relevant metric may be selected by the entity Nil Nil
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*The revenue from operations has been adjusted for PPP based on the latest PPP conversion factor published by the IMF- for India. For the years ended March 31, 2024 and March 31, 2023, it is 22.401 and 22.167 respectively.

Note: Indicate if any Independent Assessment / Evaluation / Assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No, the evaluation is not being conducted by any external agency.

4. Provide the following details related to water discharged:

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Parameter FY 2023-24 FY 2022-23
Water discharge by destination and level of treatment (in kilolitres)
(i) To Surfacewater
- No treatment Nil Nil
- With treatment – please specify level of treatment Nil Nil
(ii) To Groundwater
- No treatment Nil Nil
- With treatment – please specify level of treatment Nil Nil
(iii) To Seawater
- No treatment Nil Nil
- With treatment – please specify level of treatment Nil Nil
(iv) Sent to third-parties
- No treatment Nil Nil
- With treatment – (Wastewater sent for municipal treatment) 1570.474 708.69
(v) Others
- No treatment Nil Nil
- With treatment – please specify level of treatment Nil Nil
Total water discharged (in kilolitres) 1570.474 708.690
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Note: Indicate if any Independent Assessment / Evaluation / Assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No, the evaluation is not being conducted by any external agency.

ANNUAL 118 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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  1. Has the entity implemented a mechanism for Zero Liquid Discharge? If yes, provide details of its coverage and implementation.

Given the nature of business the same is not applicable.

6. Please provide details of Air Emissions (other than GHG emissions) by the entity, in the following format:

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Parameter Please specify unit FY 2023-24 FY 2022-23
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Parameter Please specify unit FY 2023-24 FY 2022-23
NOx The Company being a training and education services and business solutions
company does not have significant air emissions other than those arising from the
operation of diesel generator sets during power outrages. The operations of the
Company have necessary consent under the Air (Prevention & Control of Pollution)
Act, 1981 for operation of DG sets and ensures compliance.
Sox
Particulate matter (PM)
Persistent organic pollutants (POP)
Volatile organic compounds (VOC)
Hazardous air pollutants (HAP)
Others – please specify

Note: Indicate if any Independent Assessment / Evaluation / Assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No, the evaluation is not being conducted by any external agency.

7. Provide details of Greenhouse Gas Emissions (Scope 1 and Scope 2 emissions) & its intensity, in the following format:

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Parameter Unit FY 2023-24 FY 2022-23
Total Scope 1 emissions tCO2 e 18.16 16.99
(Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, if available)
Total Scope 2 emissions (Break-up of the GHG into CO2, CH4, N2O, HFCs, tCO2 e 0.47 0.308
PFCs, SF6, NF3, if available)
Total Scope 1 and Scope 2 emissions intensity per rupee of turnover tCO2e 0.00000000427 0.00000000379
(Total Scope 1 and Scope 2 GHG emissions / Revenue from Operations)
Total Scope 1 and Scope 2 emission intensity per rupee of turnover adjusted tCO2e 0.0000000955 0.0000000839
for Purchasing Power Parity (PPP)
(Total Scope 1 and Scope 2 GHG emissions / Revenue from Operations
adjusted for PPP)
Total Scope 1 and Scope 2 emission intensity in terms of physical output tCO2e 0.0369 0.0348
(tCO2e / Full time employee)
Total Scope 1 and Scope 2 emission intensity (optional) – the relevant Nil Nil
metric may be selected by the entity
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*The revenue from operations has been adjusted for PPP based on the latest PPP conversion factor published by the IMFfor India. For the years ended March 31, 2024 and March 31, 2023, it is 22.401 and 22.167, respectively.

Note: Indicate if any Independent Assessment / Evaluation / Assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency

No, the evaluation is not being conducted by any external agency.

  1. Does the entity have any project related to reducing Green House Gas emission? If yes, then provide details.

The Company is committed to sustainability and actively exploring innovative solutions to reduce greenhouse gas emissions. While we currently don’t have specific projects in place, we are dedicated to investing in research and development initiatives that align with our values. Through collaboration and transparency, we aim to make a positive impact and contribute to a greener future.

ANNUAL REPORT 119 2023-24

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9. Provide details related to waste management by the entity, in the following format:

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Parameter FY 2023-24 FY 2022-23
Total Waste generated (in metric tonnes)
Plastic waste (A) 0.0216 0.0154
E-waste (B) 0 0
Bio-medical waste (C) 0 0
Construction and demolition waste (D) 0.430 0.150
Battery waste (E) 0 0
Radioactive waste (F) 0 0
Other Hazardous waste. Please Specify, if any. (G) 0 0
Other Non-hazardous waste generated (H). Please specify, if any. (Break-up by 15.756 6.389
composition i.e. by materials relevant to the sector)
Total (A+B + C + D + E + F + G +H) 16.208 6.554
Waste intensity per rupee of turnover (Total waste generated / Revenue from operations) 0.00000000371 0.00000000143
Waste intensity per rupee of turnover adjusted for Purchasing Power Parity (PPP) 0.0000000831 0.0000000318
(Total waste generated / Revenue from operations adjusted for PPP)
Waste intensity in terms of physical output (Metric tonnes / Full time employee) 0.0321 0.0132
Waste intensity (optional) – the relevant metric may be selected by the entity Nil Nil
For each category of waste generated, total waste recovered through recycling, re-using or other recovery operations
(in metric tonnes)
Category of waste
(i) Recycled Nil Nil
(ii) Re-used Nil Nil
(iii) Other recovery operations Nil Nil
Total Nil Nil
For each category of waste generated, total waste disposed by nature of disposal method (in metric tonnes)
Category of waste
(i) Incineration Nil Nil
(ii) Landfilling Nil Nil
(iii) Other disposal operations – Municipal Corporation 16.208 6.554
Total 16.208 6.554
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*The revenue from operations has been adjusted for PPP based on the latest PPP conversion factor published by the IMFfor India. For the years ended March 31, 2024 and March 31, 2023, it is 22.401 and 22.167, respectively.

Note: Indicate if any Independent Assessment / Evaluation / Assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No, the evaluation is not being conducted by any external agency.

  1. Briefly describe the waste management practices adopted in your establishments. Describe the strategy adopted by your company to reduce usage of hazardous and toxic chemicals in your products and processes and the practices adopted to manage such wastes.

Not applicable. As an education, training and tech-focused company, we recognize the importance of minimizing the usage of hazardous and toxic chemicals in our operations. Our strategy revolves around implementing stringent purchasing policies and collaborating with suppliers who prioritize environmental friendly alternatives. We actively seek out technologies and materials that are free from harmful substances, ensuring the safety of our employees, customers and the environment.

11. If the entity has operations/offices in/around ecologically sensitive areas (such as national parks, wildlife sanctuaries, biosphere reserves, wetlands, biodiversity hotspots, forests, coastal regulation zones etc.) where environmental approvals / clearances are required, please specify details in the following format:

S.
No.
Location of operations /
offices
Types of operations Whether the conditions of environmental approval / clearance
are being complied with? (Y/N)
If no, the reasons thereof and corrective action taken, if any.
Nil, since none of the Company’s entityis located in ecologicallysensitive area.

ANNUAL 120 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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12. Details of environmental impact assessments of projects undertaken by the entity based on applicable laws in the current financial year:

Name and brief
details ofproject
EIA Notification
No.
Date Whether conducted by independent
external agency (Yes / No)
Results communicated in
public domain(Yes / No)
Relevant
Web link
Nil. Currently,the Companyhas not undertaken anysuch assessment.

13. Is the entity compliant with the applicable environmental law / regulations / guidelines in India; such as the Water (Prevention and Control of Pollution) Act, Air (Prevention and Control of Pollution) Act and Environment protection act and rules thereunder (Y/N). If not, provide details of all such non-compliances, in the following format:

Serial Number Specify the law
/ regulation /
guidelines which was
not complied with
Provide
details of
the non-
compliance
Any fines / penalties /
action taken by regulatory
agencies such as pollution
control boards or by courts
Corrective
taken, if
any action
Yes, the Company is compliant with all applicable
environmental law / regulations /guidelines in India.

Leadership Indicators

  1. Water withdrawal, consumption and discharge in areas of water stress (in kilolitres): Not applicable

For each facility / plant located in areas of water stress, provide the following information:

  • (i) Name of the area : Not Applicable

  • (ii) Nature of operations : Training, Skilling, Education, Institutional Training, Assessment services and business solutions

  • (iii) Water withdrawal, consumption and discharge in the following format:

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Parameter FY 2023-24 FY 2022-23
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Parameter FY 2023-24 FY 2022-23
Water withdrawal bysource(in kilolitres)
(i)
Surface water
Not Applicable, since the Company
does not withdraw, consume, or
discharge water in Central Ground
Water Board (CGWB) notified areas of
water stress.
(ii)
Groundwater
(iii)Thirdpartywater
(iv)Seawater / desalinated water
(v)
Others
Total volume of water withdrawal(in kilolitres)
Total volume of water consumption(in kilolitres)
Water intensity per rupee of turnover(Water consumed / turnover)
Water intensity (optional)– the relevant metric maybe selected bythe entity
Water discharge bydestination and level of treatment(in kilolitres)
(i)
Into Surface water
Not Applicable, since the company
does not withdraw, consume, or
discharge water in Central Ground
Water Board (CGWB) notified areas of
water stress.
- No treatment
- With treatment –please specifylevel of treatment
(ii)
Into Groundwater
- No treatment
- With treatment –please specifylevel of treatment
(iii)Into Seawater
- No treatment
- With treatment –please specifylevel of treatment
(iv)Sent to third-parties
- No treatment
- With treatment –please specifylevel of treatment
(v)
Others
- No treatment
- With treatment –please specifylevel of treatment
Total water discharged(in kilolitres)

Note: Indicate if any Independent Assessment / Evaluation / Assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No, the evaluation is not being conducted by any external agency.

ANNUAL REPORT 121 2023-24

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  1. Please provide details of total Scope 3 emissions & its intensity, in the following format:

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Parameter Unit FY 2023-24 FY 2022-23
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Parameter Unit FY 2023-24 FY 2022-23
Total Scope 3 emissions
(Break-up of the GHG into CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, if available)
Metric
tonnes of CO2
equivalent
Considering the level of
quantification required
for scope 3 calculation,
currently the Company
is not evaluating the
emission and intensity.
Total Scope 3 emissions per rupee of turnover
Total Scope 3 emission intensity (optional) – the relevant metric may be
selected by the entity

Note: Indicate if any Independent Assessment / Evaluation / Assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No, the evaluation is not being conducted by any external agency.

  1. With respect to the ecologically sensitive areas reported at Question 11 of Essential Indicators above, provide details of significant direct and indirect impact of the entity on biodiversity in such areas along-with prevention and remediation activities.

Not Applicable, since none of the entity of the organisation is located in ecologically sensitive area.

  1. If the entity has undertaken any specific initiatives or used innovative technology or solutions to improve resource efficiency, or reduce impact due to emissions / effluent discharge / waste generated, please provide details of the same as well as outcome of such initiatives, as per the following format:

Sr. Initiative undertaken Details of the initiative (Web-link, if any, may be provided Outcome of the initiative No along-with summary)

Nil, since the reporting period no such initiative was undertaken.

  1. Does the entity have a business continuity and disaster management plan? Give details in 100 words/ web link.

The Company has provisioned adequate disaster management and business continuity measures in order to deal with any unfortunate situations. The Company has tested and implemented work from home / anywhere policy dealing with unfortunate situations and have a robust disaster recovery system in place.

  1. Disclose any significant adverse impact to the environment, arising from the value chain of the entity. What mitigation or adaptation measures have been taken by the entity in this regard?

No significant adverse impact envisaged from the company’s value chain.

  1. Percentage of value chain partners (by value of business done with such partners) that were assessed for environmental impacts.

Not Assessed, the Company is committed to initiate such assessments for environmental impacts in the forthcoming years.

SUSTAINABLE DEVELOPMENT GOALS (SDG) MAPPING: PRINCIPLE 6

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SDG 12: RESPONSIBLE COSUMPTION AND PRODUCTION:

  • Please refer to SDG 12– that is mentioned above in Principle 2

SDG 13: CLIMATE ACTION:

  • Please refer to SDG 13– that is mentioned above in Principle 2

SDG 15: LIFE ON LAND:

  • The Company provides books in electronic format, reducing the Consumption of paper products.

ANNUAL 122 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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PRINCIPLE 7 Businesses, when engaging in influencing public and regulatory policy, should do so in a manner that is responsible and transparent

Essential Indicators

  1. a) Number of affiliations with trade and industry chambers / associations.

    • The Company has 7 affiliations with trade and industry chambers / associations.
  2. b) List the top 10 trade and industry chambers / associations (determined based on the total members of such body) the entity is a member of / affiliated to.

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S. Name of the trade and industry chambers/ associations Reach of trade and industry chambers/
No associations (State/National)
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S.
No
Name of the trade and industry chambers/ associations Reach of trade and industry chambers/
associations (State/National)
1. Bombay Chamber of Commerce & Industry State
2. Confederation of Indian Industry (CII) National
3. Federation of Indian Chambers of Commerce and Industry (FICCI) National
4. National Association of Software and Service Companies (NASSCOM) National
5. Beauty and Wellness Sector Skill Council (BWSSC) National
6. Media and Entertainment Skill Council (MESC) National
  1. Provide details of corrective action taken or underway on any issues related to anti-competitive conduct by the entity, based on adverse orders from regulatory authorities.
Name of authority Brief of the case Corrective active taken
Not applicable, since no adverse orders received from regulatory authorities.

Leadership Indicators

  1. Details of public policy positions advocated by the entity:
Sr.
No
Public policy advocated Method resorted for
such advocacy
Whether
information
available in
public domain?
(Yes/No)
Frequency of Review
by Board (Annually/
Half yearly/
Quarterly / Others –
please specify)
Web Link, If
available
1. Not Applicable

SUSTAINABLE DEVELOPMENT GOALS (SDG) MAPPING: PRINCIPLE 7

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SDG 10: REDUCED INEQUALITIES:

  • Please refer to SDG 10 – that is mentioned above in Principle 5.

SDG 16: PEACE, JUSTICE AND STRONG INSTITUTIONS

  • Please refer to SDG 16– that is mentioned above in Principle 1

ANNUAL REPORT 123 2023-24

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PRINCIPLE 8 : Businesses should promote inclusive growth and equitable development

Essential Indicators

  1. Details of Social Impact Assessments (SIA) of projects undertaken by the entity based on applicable laws, in the Current Financial Year.

Name and Brief SIA Date of Whether conducted by Results communicated Relevant Web details of project Notification notification independent external in public domain (Yes/ Link No. agency (Yes/No) No) No such projects were undertaken by the Company for which SIA was required as per applicable laws. Provide information on project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being undertaken by your entity, in the following format: S. No Name of Project for State District No. pf Project Affected % of PAFs Amounts paid to PAFs which R&R is ongoing Families (PAFs) covered by R&R in the FY (in INR)

  1. Provide information on project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being undertaken by your entity, in the following format:

Not applicable, since no such projects were undertaken.

  1. Describe the mechanisms to receive and redress grievances of the community.

The Company has accessible channels of communication such as dedicated email addresses or online platforms where community members can submit their grievances. The Company also has periodic employee connects through the employee experience team to check the pulse of the organization or to address grievances, if any.

  1. Percentage of input material (inputs to total inputs by value) sourced from suppliers:
FY 2023-24 FY 2022-23
Directlysourced from MSMEs/ smallproducers Given the nature of the business, this is not
applicable.
Sourced directlyfrom within the district and neighbouringdistricts
  1. Job creation in smaller towns – Disclose wages paid to persons employed (including employees or workers employed on a permanent or non-permanent / on contract basis) in the following locations, as % of total wage cost

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Location FY 2023-24 FY 2022-23
Rural 0 0
Semi-urban 0 0
Urban 0 20
Metropolitan 100 80
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(Place to be categorized as per RBI Classification System - rural / semi-urban / urban / metropolitan)

Leadership Indicators

  1. Provide details of actions taken to mitigate any negative social impacts identified in the Social Impact Assessments (Reference: Question 1 of Essential Indicators above):

Details of negative social impact identified Corrective action taken

Not applicable, as the Company has not undertaken any projects of this nature.

  1. Provide the following information on CSR projects undertaken by your entity in designated aspirational districts as identified by government bodies:

S. No State Aspirational District

Amount spent (In INR)

Nil, since none of the Company’s CSR projects are undertaken in designated aspirational districts.

  1. (a) Do you have a preferential procurement policy where you give preference to purchase from suppliers comprising marginalized /vulnerable groups? (Yes/No)

Considering the type of industry, the organization currently do not purchase from suppliers comprising marginalized / vulnerable groups.

  • (b) From which marginalized /vulnerable groups do you procure?

Not applicable, since the organization do not procure from marginalized/ vulnerable group.

  • (c) What percentage of total procurement (by value) does it constitute

Not applicable, since the organization do not procure from marginalized/ vulnerable group.

ANNUAL 124 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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  1. Details of the benefits derived and shared from the intellectual properties owned or acquired by your entity (in the Current Financial Year), based on traditional knowledge:
S. No Intellectual Property based on
traditional knowledge
Owned/ Acquired
(Yes/No)
Benefit shared (Yes
/ No)
Basis of calculating benefit
share
Not Applicable, since no Intellectual Propertywas acquired bythe entity.
  1. Details of corrective actions taken or underway, based on any adverse order in intellectual property related disputes wherein usage of traditional knowledge is involved.
Name of authority Name of authority Brief of the case Brief of the case Brief of the case Corrective Action taken
Not Applicable
Details of beneficiaries of CSR Projects:
S.
No.
CSR Project No. of persons
benefitted from
CSR projects
% of beneficiaries from vulnerable and
marginalized groups
1 Azad Foundation 66 All the programs are primarily focused
on vulnerable and marginalised sections
of the society. A significant percentage of
our beneficiaries are from economically
backward sections of the society.
2 Ugam Education Foundation 4000+
3 Childrens Movement for Civic Awareness (CMCA) 722
4 Sri Krishna Sevadhama Trust, Udupi 50
5 Workwith Dignity Foundation (WWD) 50
  1. Details of beneficiaries of CSR Projects:

SUSTAINABLE DEVELOPMENT GOALS (SDG) MAPPING: PRINCIPLE 8

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SDG 4: QUALITY EDUCATION

  • Please refer to SDG 4 (Point 1, 2, 3 and 4) – that is mentioned above in Principle 3.

SDG 9: INDUSTRY, INNOVATION AND INFRASTRUCTURE:

  • Please refer to SDG 9 – that is mentioned above in Principle 3

SDG 16: PEACE, JUSTICE AND STRONG INSTITUTIONS:

  • Please refer to SDG 16– that is mentioned above in Principle 1

PRINCIPLE 9 : Businesses should engage with and provide value to their consumers in a responsible manner

Essential Indicators

  1. Describe the mechanisms in place to receive and respond to consumer complaints and feedback.

The students have access to multiple channels to register their issues/ problems/ complaints regarding the course/ centre/ support services to the Company. These include a dedicated email address, online form and dedicated telephone number. The Company also responds to and resolves any complaints received on its social media pages. These complaints are handled based on a defined process flow and genuine complaints resolved to the satisfaction of the student.

  1. Turnover of products / services as a percentage of turnover from all products / service that carry information about:
Particulars As a percentage to total turnover
Environmental and social parameters relevant to the product Given the nature of the business, this is not applicable.
Safe and responsible usage
Recycling and / or safe disposal

ANNUAL REPORT 125 2023-24

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  1. Number of consumer complaints in respect of the following:

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FY 2023-24 Remarks FY 2022-23 Remarks
Particulars Received Pending Received Pending
during the resolution at during the resolution at
Year end of Year Year end of Year
Data Privacy
Advertising
Cyber-security
Nil Nil
Delivery of essential services
Restrictive Trade Practices
Unfair Trade Practices
Other – Customer Complaints 462 1 Routine 134 2 Routine
complaints complaints
Details of instances of product recalls on account of safety issues:
Number Reasons for recall
Voluntary recalls
Given the nature of the business, this is not applicable.
Forced recalls
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  1. Details of instances of product recalls on account of safety issues:

  2. Does the entity have a framework / policy on cyber security and risks related to data privacy? (Yes/No) If available, provide a web-link of the policy

The company has prioritized the implementation of the Information Security Management System within the Organization to strengthen the security posture. This will include a focus on Information Data and Privacy through a rigorous and wellevident structured policy and procedure.

  1. Provide details of any corrective actions taken or underway on issues relating to advertising and delivery of essential services; cyber security and data privacy of customers; re-occurrence of instances of product recalls; penalty / action taken by regulatory authorities on safety of products / services.

The Company adheres to the applicable guidelines in the Code Book of The Advertising Standards Council of India (ASCI) in its marketing communication. The Company does not have any case filed against it regarding unfair trade practices, irresponsible advertising and/or anti-competitive behaviour during the last year and pending as of the end of the financial year. No complaints have been received related to cyber security or data privacy of customers.

  1. Provide the following information relating to data breaches;

  2. a) Number of instances of data breaches : 1

  3. b) Percentage of data breaches involving personally identifiable information of customers: None

  4. c) Impact, if any of the data breaches: Impact of data breach could not be assessed however corrective incident management action was duly completed.

Leadership Indicators

  1. Channels / platforms where information on products and services of the entity can be accessed (provide web link, if available).

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BRAND PLATFORM LINK
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BRAND PLATFORM LINK
ARENA
ANIMATION
Website https://www.arena-multimedia.com/in/en
Instagram https://www.instagram.com/arenaanimation/
Facebook https://www.facebook.com/arenaanimation
LinkedIn https://www.linkedin.com/school/arena-animation/
Twitter https://twitter.com/Animation_Arena
YouTube http://www.youtube.com/arenaanimation
MAAC Website https://www.maacindia.com/
Instagram https://www.instagram.com/maacindiaofficial/
Facebook https://www.facebook.com/maacindia/
LinkedIn https://www.linkedin.com/school/595329/admin/
Twitter https://twitter.com/MayaAcademyInd
YouTube https://www.youtube.com/user/maacindia

ANNUAL 126 REPORT 2023-24

Corporate Overview Board & Management Reports Financial Statements

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BRAND PLATFORM LINK
LAKMÉ ACADEMY Website https://www.lakme-academy.com/
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BRAND PLATFORM LINK
LAKMÉ ACADEMY Website https://www.lakme-academy.com/
POWERED BY
APTECH
Instagram https://www.instagram.com/lakmeacademy_aptech/
Facebook https://www.facebook.com/lakmeacademypoweredbyaptech/
LinkedIn https://www.linkedin.com/school/65074556/admin/
Twitter https://twitter.com/lakmeacademy/
YouTube https://www.youtube.com/channel/UCPXWTT2B2I8j4Y4PZ5JNXsQ
APTECH
LEARNING
Website https://www.aptechlearning.com/
Instagram https://www.instagram.com/aptechlearning_official/
Facebook https://www.facebook.com/AptechLearningOfficial
LinkedIn https://www.linkedin.com/school/aptech-learning/
Twitter https://twitter.com/Aptech_Learning
YouTube https://www.youtube.com/c/AptechLearning
APTECH AVIATION
ACADEMY
Website https://www.aptechaviationacademy.com/
Instagram https://www.instagram.com/aptech_aviation_official/
Facebook https://www.facebook.com/aptechaviationhospitality
LinkedIn https://www.linkedin.com/school/aptech-aviation-academy/
Twitter https://twitter.com/AptechAviation2
YouTube https://www.youtube.com/user/aptechaviation
APTECH
INTERNATIONAL
PRESCHOOL
Website https://www.aptechinternationalpreschool.com/
Instagram https://www.instagram.com/aptech_international_preschool/
Facebook https://www.facebook.com/aptechinternationalpreschool
LinkedIn https://www.linkedin.com/school/aptech-international-preschool/
Twitter https://twitter.com/AptechIntl
YouTube https://www.youtube.com/@AptechInternationalPreschool
APTECH
CORPORATE
Website https://www.aptech-worldwide.com/
Instagram https://www.instagram.com/thehouseofaptech/
Facebook https://www.facebook.com/Aptech
LinkedIn https://www.linkedin.com/company/aptech/
Twitter https://twitter.com/aptechltd
YouTube http://www.youtube.com/aptechltd
THE VIRTUAL
PRODUCTION
ACADEMY BY
APTECH
Website https://thevirtualproductionacademy.com
Instagram https://instagram.com/thevirtualproductionacademy?igshid=MzRlODBiNWFlZA==v
Facebook https://www.facebook.com/thevirtualproductionacademy/
Twitter https://twitter.com/thetvpaofficial
Youtube https://www.youtube.com/channel/UCnp9RBMY9Ao4-ItB8WBTvRw
LinkedIN https://www.linkedin.com/company/97937773/admin/feed/posts/
Pintrest https://in.pinterest.com/thevirtualproductionacademy/
Threads https://www.threads.net/@thevirtualproductionacademy
  1. Steps taken to inform and educate consumers about safe and responsible usage of products and/or services.

The company is into the business of providing educational services. The welcome email to the students of its courses address the relevant aspects related to delivery of their course and usage of its online learning platform OnlineVarsity and online career platform Creosouls.

ANNUAL REPORT 127 2023-24

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  1. Mechanisms in place to inform consumers of any risk of disruption/discontinuation of essential services.

The Company has put in place systems to let customers know if there is a possibility of important services being disrupted or stopped however, we are upgrading the systems further. We believe in being open and honest with our customers, so we have mechanisms in place to communicate any risks or potential problems that may affect the services they rely on.

We use various methods such as email and messaging groups to provide timely updates about any risks or potential disruptions. Our aim is to keep customers well-informed so that they can make informed decisions and minimize any inconvenience.

  1. Does the entity display product information on the product over and above what is mandated as per local laws? (Yes/No/ Not Applicable) If yes, provide details in brief. Did your entity carry out any survey with regard to consumer satisfaction relating to the major products / services of the entity, significant locations of operation of the entity or the entity as a whole? (Yes/No)

Not applicable, since the Company is involved in providing services.

SUSTAINABLE DEVELOPMENT GOALS (SDG) MAPPING: PRINCIPLE 9

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SDG 4: QUALITY EDUCATION:

  • Please refer to SDG 4– that is mentioned above in Principle 3

SDG 12: RESPONSIBLE CONSUMPTION AND PRODUCTION:

  • Please refer to SDG 12 – that is mentioned above in Principle 2

ANNUAL 128 REPORT 2023-24