Investor Presentation • May 13, 2021
Investor Presentation
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13 May 2021
*It Includes customer loans in Commercial Banking, Non Core and G&S. It excludes Npl business and €1.2bn Government bonds at amortized costs in G&S
** €0.47 per share . The dividend was defined in compliance with the parameters set by the Bank of Italy's recommendation of 16 December 2020 in which the latter expects that dividends and buy-backs of treasury shares do not exceed the lowest between 15% of the cumulated net profits for 2019- 20 and 20 bps of the Common Equity Tier 1 (CET1) ratio *** €1.1 per share
1Q19 1Q20 4Q20 1Q21
Npl cash collection - €mln
Customer management and cross/up sell process
✓ Reduction of time to yes
✓ Full-digital document checks and requests. Integrated dashboard to streamline assessment by analysts
| Moratoria | Original exposure |
Exposure 1Q21 |
Further €319mln as at |
reduction: 30 April |
Additional provisions due to Covid19 |
|---|---|---|---|---|---|
| Leasing | 481 | 365 | Clients voluntary restarted following the pick in up (cars Note: leased assets remarketing potential and quality risk minimize asset |
€116mln payments on economic activity technology) equipment , , and borrower sector |
( -24%) moratoria 2020: €31mln with • €31mln of additional provisions diversification for loan losses on sectors most |
| Mortgages | 126 | 104 | -€84mln guaranteed mortgages low quality risk Note: asset |
by State other mortages on |
impacted by Covid-19 and moratoria (mainly retail) |
| Commercial (run lending off) |
147 | 43 | Clients voluntary restarted - 71%) following the pick large Note: exposure vs granted and in 2014-16 quality risk |
€103mln payments on in economic activity up Italian investment with expiring in 2023-25 |
moratoria 1Q 21: €8mln grade corporates • €8mln provisions for additional limited asset protection from concentration risk |
| Other moratoria |
45 | 21 | - €10mln factoring in - €6mln structured finance in - €5mln other sectors |
in structured finance |
|
| Total | 799 | 533 | Clients voluntary restarted -33%) following pick in up |
€266mln payments on activity macro |
moratoria |
• Includes €21mln variable recovery expenses and €3mln onboarding costs of the NPL business
• Includes €4mln provisions to the Single Resolution Fund
Scope for cost containment program and "right spending"
| Banca Ifis Group Scope |
4Q20 | 1Q21 |
|---|---|---|
| RWA | 9.2 | 8.9 |
| CET1 | 1.4 | 1.4 |
| Total Capital | 1.8 | 1.8 |
| Total Capital % | 19.87% | 20.51% |
| La Scogliera Group scope |
4Q20 | 1Q21 |
|---|---|---|
| RWA | 9.2 | 8.9 |
| CET1 | 1.0 | 1.1 |
| Total Capital | 1.4 | 1.4 |
| Total Capital % | 14.85% | 15.47% |
| Excess CET1 not inc. in La Scogliera |
0.4 | 0.4 |
+34bps due to lower seasonally factoring loans for ~€200mln and ~€80mln for the purchases of external ratings on corporate exposures
*The application of the 2013/36/EU (CRD IV) Directive and EU Regulation 575/2013 (CRR) envisages that only 50.8% of the excess capital of Banca Ifis Group Scope is included in the CET1 of La Scogliera Group Scope. Excess Capital of €0.4bn is not included in CET1 of La Scogliera Group Scope.
** At group level capital requirements are: CET1 8.12%, Total Capital 12.5%
*** Both 2020 and 2019 dividends already excluded from capital ratios
| Banca | E-MARKET SDIR CERTIFIED |
|---|---|
| ------- | ---------------------------------------------------- |
| (€ mln) | 1Q20 | 4Q20 | 1Q21 |
|---|---|---|---|
| Net interest income | 91.4 | 120.9 | 115.8 |
| Net commission income | 21.1 | 19.4 | 18.8 |
| Trading and other revenues | (6.6) | 5.8 | 3.1 |
| Net revenues | 106.0 | 146.1 | 1 137.7 |
| Loan loss provisions (LLP) | (18.5) | (43.5) | 2 (16.1) |
| Net revenues – LLP |
87.4 | 102.6 | 121.6 |
| Personnel expenses | (32.0) | (34.1) | (33.8) |
| Other administrative expenses | (40.5) | (67.8) | 3 (52.5) |
| Other net income/expenses | (0.9) | 23.3 | 4 (5.0) 5 |
| Operating costs | (73.5) | (78.6) | (91.3) |
| Goodwill impairment | - | (0.7) | - |
| Gains (Losses) on disposal of investments | 6 24.2 |
- | - |
| Pre tax profit | 38.1 | 23.3 | 30.4 |
| Taxes | (11.7) | (6.6) | (9.6) |
| Net income - attributable to the Parent company |
26.4 | 16.5 | 20.1 |
| Customer loans | 7,601 | 9,135 | 9,032 |
| - of which Npl Business |
1,271 | 1,406 | 1,398 |
| Total assets | 10,493 | 12,026 | 11,841 |
| Total funding | 8,468 | 9,908 | 9,735 |
| - of which customer deposits |
4,894 | 5,472 | 5,526 |
of which TLTRO 791 1,995 1,992 Shareholders Equity 1,542 1,550 1,572
Net revenues benefit from the progressive improvement in judicial and extrajudicial Npl workout and in Commercial & Corporate Banking activity 1
| Commercial & Corporate banking | |||||||
|---|---|---|---|---|---|---|---|
| Data in € mln | Npl | Factoring | Leasing | Corp. Banking & Lending |
Tot. Commercial & Corporate banking |
Non core & G&S |
Consolidated |
| Net interest income | 58 | 20 | 11 | 12 | 44 | 15 | 116 |
| Net commission income | 0 | 13 | 3 | 3 | 19 | (0) | 19 |
| Trading & other revenues | 1 | 0 | 0 | 2 | 2 | 0 | 3 |
| Net revenues | 58 | 34 | 14 | 17 | 65 | 15 | 138 |
| -Of which PPA | 0 | 0 | 0 | 0 | 0 | 11 | 12 |
| Loan loss provisions | 0 | 4 | 1 (4) |
(6) | 2 (6) |
(10) | 3 (16) |
| Operating costs | (41) | (22) | (7) | (8) | (37) | (13) | 4 (91) |
| Net income | 11 | 11 | 2 | 2 | 15 | (6) | 21 |
| Net income attributable to non-controlling interests |
1 | ||||||
| Net income attributable to the Parent company |
20 | ||||||
| Net income (%) | 55% | 54% | 8% | 11% | 74% | (29)% | 100% |
| Customer Loans | 1,398 | 2,513 | 1,406 | 1,914 | 5,833 | 5 1,801 |
9,032 |
| RWA1 | 2,189 | 2,155 | 1,280 | 1,404 | 4,839 | 926 | 7,954 |
| 2 Allocated capital |
258 | 254 | 151 | 165 | 569 | 109 | 936 |
(1) RWA Credit and counterparty risk only. It excludes RWA from operating, market risks and CVA (€1bn); (2) RWA (Credit and counterparty risk only) x CET1 1Q21.
Banca Ifis's Commercial & Corporate banking portfolio includes €0.7bn towards PA; the remaining portfolio is well diversified in terms of sector, geography and size to face the potential impact of the current macroeconomic slowdown
| (€ bn) |
1Q21 | Description |
|---|---|---|
| Lending NHS/PA/guaranteed to by and large state corporate |
||
| and other loans public Factoring to administration |
0 7 |
The quality risk is limited , while there are uncertainties on the timeframe of asset payment |
| guaranteed by Loans 80% State (MCC) |
0 5 |
guaranteed by Loans SMEs 80% MCC/State to |
| chemists Factoring to |
0 1 |
(Credifarma) Short lending the face of chemists in term |
| large Italian Factoring Corporations to (Revenue >€500mln) |
0 2 |
(revenue > €500mln) The debtors are the large/top Italian corporations with a sound competitive advantage |
| Lending SMEs to |
||
| Factoring SMEs to |
1 7 |
diversification of months ticket of €300k (usually Strong and borrower Average duration ca. 4 Average The debtors medium sector exposures are to corporate) , with ratings well above the ones of the sellers of the credits |
| Leasing SMEs to |
1 4 |
and borrower diversification duration of exposures (escluding rental) 38k , with an average ticket Strong Average ca. 4Y Leasing sector to customers of €30k There are remarketing for all the repossessed which quality risk mitigate agreements assets asset |
| Lending chemists to |
0 7 |
Medium/long lending chemists (Credifarma Farbanca) term to + |
| Structured finance |
0 6 |
exposures (average of ca. €12mln) Lending Private equity consisting of ca. 55 ticket towards non-cyclical corporations Strong track record , with to no significant default in the last 10Y |
| Total loans customer |
8 5 |
Total loans of Commercial & Corporate Banking customer |
| * Source: management accounting data | 16 |
loans - €mln
| Data in €mln | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 |
|---|---|---|---|---|---|
| Net revenues | 36 | 33 | 34 | 40 | 34 |
| Net revenues / average customer loans |
4.9% | 4.6% | 4.8% | 5.7% | 5.2% 1 |
| Loan loss provisions | (5) | (1) | (2) | (23) | 2 4 |
• Npls disposed in 1Q21: €44mln GBV (disposal price €4.7mln, capital gain €0.9mln) of portfolios already worked out and not strategic for Banca Ifis. The remaining €0.1bn consists of settlements ("saldi stralci") and cash recovery
| Data in €mln | GBV | NBV | ERC |
|---|---|---|---|
| Waiting for workout - At cost |
1.1 | 0.1 | 0.2 |
| Extrajudicial positions | 11.0 | 0.4 | 0.6 |
| Judicial positions | 7.5 | 0.9 | 1.9 |
| Total | 19.7 | 1.4 | 2.8 |
| Judicial recovery (€ mln) | GBV | % | Ongoing |
|---|---|---|---|
| Freezed** | 3,243 | 43% | processing |
| Court injunctions ["precetto"] and foreclosures | 686 | 9% | Towards ODA or |
| Order of assignments | 702 | 9% | secured and corporate / |
| Secured and Corporate | 2,915 | 39% | future cash flows |
| Total | 7,546 | 100% |
Non-judicial payment plans
Judicial + non judicial recovery, data in €mln
Cash repayments > internal model estimates
(mainly secured) postponed due to court shutdown
Cash collections
• 1Q21 NPL cash collection at record high of €81mln (+€5mln vs. 4Q20 and +€16mln vs. 1Q20) 1
• 1Q 21 P&L contribution benefits from settlements ("saldi e stralci") in non judicial workout. In 4Q 20, P&L contribution included €11mln additional provisions (negative item) to reflect longer timeframes/slightly lower cash recoveries in the Npl portfolio due to Covid-19 2
| Data in € mln (escluding disposals) |
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 | 2018 YE |
2019 YE |
2020 YE |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cash collection | 57 | 67 | 59 | 76 | 65 | 52 | 66 | 76 | 1 81 |
181 | 258 | 259 |
| Contribution to P&L** | 66 | 60 | 44 | 78 | 50 | 34 | 48 | 2 50 |
2 64 |
238 | 248 | 182 |
| Cash collection / contribution to P&L |
87% | 112% | 132% | 97% | 132% | 153% | 137% | 152% | 127% | 76% | 104% | 143% |
*Source: management accounting data
** It includes only interest income, excludes cost of funding and some minor items (i.e. net commission income and the gains on sales of receivables)
| Cluster | GBV 1Q21 €mln |
% total | Description | Average time frame** |
Accounting valuation | Cash proceeds |
|---|---|---|---|---|---|---|
| Waiting for workout - Positions at cost |
1,147 | 6% | Recently acquired, under analysis to select the best recovery strategy, to be assigned either to extrajudicial or to judicial recovery |
6 months | Acquisition cost | |
| Extrajudicial positions | 10,987 | 56% | ||||
| -Ongoing attempt at recovery |
10,578 | 54% | Managed by internal and external call centres and recovery networks. The purpose is the transformation into voluntary payment plans (or into judicial recovery if conditions arises) |
NA | Statistical model (collective valuation) | No |
| - Non-judicial payment plans |
409 | 2% | Sustainable cash yields agreed with debtors through call centres and collection agents |
5 years | Increase in value (P&L), with valuation based on agreed plan, net of historical delinquency rate, discounted at the IRR used for acquisition |
Yes |
| Judicial positions | 7,546 | 38% | ||||
| - Freezed*** |
3,243 | 16% | Judicial process has started; but the court injunction ["precetto"] has not been issued |
6-12 months | Acquisition cost |
No |
| - Court injunctions ["precetto"] issued and foreclosures ("pignoramento") |
686 | 3% | Court injunction ["precetto"] already issued; legal actions continue to get the order of assignment |
8-12 months | #1 increase in value at court injunction ["precetto"] and #2 increase in value at foreclosure ["Pignoramento"]. Part of the legal costs are expensed in P&L |
No |
| - Order of assignments |
702 | 4% | Enforcement order already issued. The cash repayment plan is decided by the court and starts afterwards |
2-4 months | #3 increase in value. The remaining legal costs are expensed in P&L |
Yes |
| - Secured and Corporate |
2,915 | 15% | Ongoing execution of real estate collaterals | 4 years | Analytical valuation (expected time frame and amount to be recovered) |
Yes |
| Total | 19,680 | 100% |
*Source: management accounting data
** Data before Covid-19.
***Other Judicial positions
| GBV - €mln |
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 |
|---|---|---|---|---|---|---|---|---|---|
| Waiting for workout - Positions at cost |
2,864 | 1,598 | 1,783 | 1,794 | 1,440 | 1,709 | 1,885 | 2,140 | 1,147 |
| Extrajudicial positions | 9,745 | 9,862 | 9,574 | 10,378 | 10,619 | 10,257 | 10,579 | 10,273 | 10,987 |
| - Ongoing attempt at recovery |
9,393 | 9,491 | 9,194 | 9,975 | 10,206 | 9,850 | 10,182 | 9,896 | 10,578 |
| - Non-judicial payment plans |
352 | 371 | 380 | 403 | 413 | 407 | 398 | 378 | 409 |
| Judicial positions | 4,015 | 4,913 | 5,226 | 5,669 | 5,720 | 6,278 | 6,428 | 7,374 | 7,546 |
| - Freezed** |
1,822 | 1,931 | 2,192 | 2,521 | 2,533 | 2,627 | 2,518 | 3,299 | 3,243 |
| - Court injunctions ["precetto"] issued and foreclosures |
464 | 487 | 511 | 543 | 571 | 595 | 642 | 713 | 686 |
| - Order of assignments |
561 | 609 | 612 | 639 | 640 | 672 | 677 | 676 | 702 |
| - Secured and Corporate |
1,167 | 1,886 | 1,911 | 1,965 | 1,975 | 2,384 | 2,590 | 2,686 | 2,915 |
| Total | 16,624 | 16,373 | 16,583 | 17,841 | 17,779 | 18,244 | 18,893 | 19,787 | 19,680 |
| NBV - €mln |
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | *** 1Q21 |
|---|---|---|---|---|---|---|---|---|---|
| Waiting for workout - Positions at cost |
174 | 148 | 160 | 109 | 65 | 96 | 104 | 170 | 112 |
| Extrajudicial positions | 306 | 313 | 308 | 356 | 364 | 355 | 353 | 339 | 368 |
| - Ongoing attempt at recovery |
162 | 164 | 154 | 190 | 193 | 184 | 185 | 174 | 188 |
| - Non-judicial payment plans |
144 | 149 | 154 | 166 | 171 | 171 | 169 | 165 | 180 |
| Judicial positions | 643 | 711 | 720 | 813 | 840 | 854 | 867 | 894 | 916 |
| - Freezed** |
205 | 207 | 215 | 274 | 298 | 304 | 292 | 296 | 300 |
| - Court injunctions ["precetto"] issued and foreclosures |
118 | 118 | 118 | 128 | 120 | 132 | 148 | 160 | 162 |
| - Order of assignments |
227 | 244 | 245 | 259 | 270 | 265 | 264 | 280 | 292 |
| - Secured and Corporate |
94 | 142 | 142 | 152 | 152 | 153 | 162 | 158 | 162 |
| Total | 1,123 | 1,172 | 1,188 | 1,278 | 1,269 | 1,305 | 1,324 | 1,404 | 1,396 |
*Source: management accounting data
**Other Judicial positions
***Does not include customer loans (invoices to be issued) related to Ifis Npl Servicing third parties servicing activities
| P&L - €mln |
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 |
|---|---|---|---|---|---|---|---|---|---|
| Waiting for workout - Positions at cost |
|||||||||
| Extrajudicial positions | 19 | 19 | 19 | 20 | 17 | 10 | 11 | 7 | 22 |
| - Ongoing attempt at recovery |
(3) | (2) | (1) | 4 | (4) | (3) | (5) | (5) | (2) |
| - Non-judicial payment plans |
22 | 21 | 20 | 17 | 21 | 13 | 15 | 12 | 24 |
| Judicial positions | 46 | 42 | 26 | 58 | 33 | 24 | 37 | 43 | 42 |
| - Freezed** |
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| - Court injunctions and foreclosures + Order of assignments |
37 | 28 | 18 | 40 | 26 | 24 | 32 | 43 | 36 |
| - Secured and Corporate |
9 | 14 | 7 | 18 | 6 | 0 | 6 | 0 | 5 |
| Total | 66 | 60 | 44 | 78 | 50 | 34 | 48 | 50 | 64 |
| Cash - €mln |
1Q19 | 2Q19 | 3Q19 | 4Q19 | 1Q20 | 2Q20 | 3Q20 | 4Q20 | 1Q21 |
|---|---|---|---|---|---|---|---|---|---|
| Waiting for workout - Positions at cost |
|||||||||
| Extrajudicial positions | 27 | 32 | 27 | 38 | 30 | 23 | 33 | 37 | 42 |
| - Ongoing attempt at recovery |
4 | 6 | 4 | 10 | 4 | 3 | 4 | 6 | 6 |
| - Non-judicial payment plans |
23 | 26 | 23 | 28 | 26 | 20 | 29 | 31 | 36 |
| Judicial positions | 30 | 35 | 32 | 38 | 35 | 29 | 33 | 40 | 39 |
| - Freezed** |
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| - Court injunctions and foreclosures + Order of assignments |
24 | 25 | 25 | 27 | 29 | 23 | 26 | 29 | 30 |
| - Secured and Corporate |
6 | 11 | 7 | 11 | 7 | 5 | 7 | 11 | 9 |
| Total | 57 | 67 | 59 | 76 | 65 | 52 | 66 | 76 | 81 |
from 5k to 20k 29%
100k 26%
Customer loans (€ mln)
• 1Q21 customer loans at €9,032mln (-€103mln or - 1.1% vs 4Q20)
• Factoring decrease (-€242mln QoQ) driven by seasonality
*Starting from January 2021, Credifarma has been reclassified from Factoring into Corporate Banking and Lending. All 2020 information provided consider this re-allocation.
| 3Q20 | 4Q20 | 1Q21 | |
|---|---|---|---|
| LCR | >1,300% | >900% | >1,400% |
| NSFR | >100% | >100% | >100% |
• In 1Q21, the proprietary portfolio reported net revenues of €6.1mln of which ~ €1.85mln in FVOCI bond trading Banca Ifis adopted the mechanism offsetting unrealized gains/losses measured through the FVOCI method on government assets
| Type of asset - Data in €mln as at end of | Bonds | ||||||
|---|---|---|---|---|---|---|---|
| quarter | Government | Financial | Corporate | Equity | Securitization | Total | |
| Held to collect/amortized cost | 1206 | 122 | 16 | 110 | 1453 | ||
| Held to collect and sell (FVOCI) | 637 | 15 | 17 | 79 | 748 | ||
| Total (HTC and HTC&S) | 1842 | 138 | 33 | 79 | 110 | 2202 | |
| Held for trading | 11 | ||||||
| Total portfolio at market value | 1842 | 138 | 33 | 79 | 110 | 2213 | |
| Percentage of total | 83,2% | 6,2% | 1,5% | 3,6% | 5,0% | 100,0% | |
| Held to collect/amortized cost Duration | 3,1 | 3,2 | 2,9 | NA | 0,2 | 3,1 | |
| Held to collect and sell (FVOCI) Duration | 1,5 | 3,6 | 4 | NA | - | 1,6 | |
| Average duration (HTC and HTC&S) - YEARS | 2,6 | 3,3 | 3,5 | NA | 0,2 | 2,6 | |
| Consolidated ratios |
3Q20 | 4Q20 | 1Q21 |
|---|---|---|---|
| Gross Npe** | 10.0% | 6.4% | 6.9% |
| Net Npe** | 5.0% | 3.2% | 3.4% |
| Commercial & Corporate Banking |
Gross Coverage |
Net | |
|---|---|---|---|
| Bad loans |
166 | 74% | 43 |
| UTPs | 170 | 48% | 88 |
| Past dues | 40 | 11% | 35 |
| Total Npes | 376 | 56% | 166 |
| Non Core & G&S | Gross | Coverage % |
Net |
|---|---|---|---|
| Bad loans |
29 | 49% | 15 |
| UTPs | 59 | 37% | 37 |
| Past dues | 7 | 36% | 5 |
| Total Npes | 95 | 41% | 56 |
Reversal of PPA ex-IB (pre-tax)
1Q21 pre tax reversal PPA at €12mln Variability due to reversal of PPA depending on the prepayment / disposal of ex-Interbanca's loans
Capital gains from Npl disposal
• The application of the 2013/36/EU (CRD IV) Directive and EU Regulation 575/2013 (CRR) envisages that 49.2% of the excess capital of the Banca Ifis Group Scope is not included in the CET1 of La Scogliera Group Scope. CET1 excess capital of €0.4bn is not included in La Scogliera Group Scope
50.8%** Banca Ifis S.p.A.
| Data as at 31 Mar 2021 |
Banca Ifis Group Scope |
Capital requirements* |
Excess Capital | Minority stake of La Scogliera |
Excess capital not included |
La Scogliera Group Scope |
|---|---|---|---|---|---|---|
| CET1 | 1.4 | 0.8 | 49.2% | 0.4 | 1.1 | |
| Total Capital | 1.8 | 0.9 | 49.2% | 0.4 | 1.4 | |
| CET1 % | 16.0% | 7.0% | 49.2% | 11.8% | ||
| Total Capital % | 20.5% | 10.5% | 49.2% | 15.5% | ||
| RWA | 8.9 | 8.9 |
| Convertible DTAs |
• DTAs related to write downs of loans convertible into tax credits (under Law 214/2011) • Their recovery is certain regardless of the presence of future taxable income and is defined by fiscal law (range ca. 5%-12% per annum, with full release by 2026) • No time and amount limit in the utilization of converted DTAs • Capital requirements: 100% weight on RWA |
Data in €/mln 219.4 |
|---|---|---|
| DTAs due to tax losses (non - convertible) |
• DTAs on losses carried forward (non-convertible) and DTAs on ACE (Allowance for Corporate Equity) deductions can be recovered in subsequent years only if there is positive taxable income • No time limit to the use of fiscal losses against taxable income of subsequent years • Capital requirements: 100% deduction from CET1 |
48.8 |
| Other non-convertible DTAs |
• DTAs generated due to negative valuation reserves and provisions for risks and mln charges (~€ 38.2 as of 31 Mar 2021) • Capital requirements: deduction from CET1 or weighted in RWA depending on certain thresholds*. For Banca Ifis they would be weighted at 250% but they are partially offset by DTL (~€ 30.7mln as of 31 Mar 2021) |
7.5 |
*Includes prudentially €5.7mln of DTAs related to Ifis Rental and Ifis Real Estate not included in the Banking Group as not a regulated entity
** As stated by CRR (article 48), these kind of DTAs are subjected to a double threshold mechanism: if their amount is less than 10% of the CET1 Capital, they are weighted at 250%; if their amount added to the total investments in financial sector subjects is less than 17.65% they are weighted. If the amount of DTAs is greater than or the first or the second threshold, the amount in excess is deducted from CET1 Capital. 36
PPA reversal in P&L- €mln
Net customer loans PPA
*In 4Q 20, the write back of PPA was mainly driven by loans and Npl disposals and prepayments
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