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RS Group PLC

Annual Report Jun 6, 2024

5258_10-k_2024-06-06_045afe27-6176-4dd0-9747-bff1d02a7520.pdf

Annual Report

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FOCUS. ALIGN. PRIORITISE. EXECUTE.

ANNUAL REPORT AND ACCOUNTS 2024 For the year ended 31 March 2024 rsgroup.com

In this report

Strategic report

Performance highlights 1
RS Group at a glance 2
Value creation 3
Chair's introduction 4
Our stakeholders 6
Our marketplace 8
Chief Executive Officer's (CEO)
introduction 10
Business model and strategy 13
Strategy in action 14
Our growth ambitions 17
Our values 18
Key performance indicators 20
Financial review 24
Regional review 29
Risks, viability and going concern 32
Environmental, social
and governance (ESG) 40
Regulatory statements 70
Governance report
Chair's letter 73
Our Board of Directors 74
Governance at a glance 76
Board leadership and governance
framework 77
Board activities during the year 80
Board evaluation 84
Governance code compliance 86
Nomination Committee report 88
Audit Committee report 92
Directors' Remuneration report 99
Directors' report 116
Statement of Directors'
responsibilities 119
Financial statements
Independent Auditors' report 120
Group accounts 127
Company accounts 173
Other information
Shareholder information 179
Glossary of terms 181

Five year record 178

We have included a glossary of terms at the end of this document to help explain our acronyms

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<Front cover: The Technical Solutions Centre at our regional distribution centre at Fort Worth, US

FINANCIAL +
Read more on page 24
ESG GLOBAL GOALS +
Read more on pages 40 to 69
Revenue
£2,942m
Change: (1)%
Like-for-like1
revenue change
(8)%
Change: (18) pts
Advancing
sustainability
61%
Reduction in Scope 1
and 2 emissions since
2019/20 excluding
recent acquisitions2,3
2022/23: 57%2,3
90%
of Group electricity
is from renewable
sources
2022/23: 91%4
ESG RATINGS AND
STANDARDS
S&P: included in
Sustainability Yearbook
Profit before tax
£249m
Change: (33)%
Adjusted1
profit before tax
£281m
Like-for-like1
change: (30)%
Championing
education and
innovation
796k
Young engineers and
students reached
through educational
programmes, products
31k
lives improved since
2019/20 through
our support of The
Washing Machine
Medal rating: Platinum
Adjusted1 operating profit margin
10.6%
Change: (2.9) pts
Return on capital employed1
17.4%
Change: (13.4) pts
Empowering
our
people
and DesignSpark
platform since 2020/21
2022/23: 471k
Project (TWMP)
2022/23: 28k
Climate leadership score: A
Earnings per share
38.8p
Adjusted1 earnings per share
43.8p
75
employee
engagement score
2022/23: 78
34%
of our senior leaders
are women and 11%
are ethnically diverse
2022/23: 30% women
and 11% ethnically diverse
Global top 50 ESG companies
Change: (36)%
Dividend per share
Like-for-like1
change: (34)%
Adjusted1 free cash flow
Doing business
responsibly
45%
of employees with
carbon reduction
metric in annual
52%
of suppliers by spend
have an EcoVadis
rating to drive ESG
2024 rating: AA
22.0p
Change: +5%
£151m
Change: (43)%
bonus incentive
2022/23: 50%
2. Performance excludes acquisitions completed in 2022/23 and 2023/24.
3. Scope 1 and 2 emissions updated to reflect reporting and emissions factor changes.
4. 2022/23 performance restated to include post-acquisition data from acquisitions
performance
2022/23: 49%4
Index score 2023: 3.6/5

completed in 2022/23 and 2023/24.

  1. See Note 3 on pages 135 to 138 for definitions and reconciliations.

WE ARE RS GROUP

OUR PURPOSE Making amazing happen for a better world

Our purpose reflects our focus on delivering results for people, planet and profit. Our 2030 ESG action plan – For a Better World – delivers long-term value for all our stakeholders.

  • Read more on pages 40 – 69

OUR VISION First choice for all our stakeholders

We strive to be the best place to work for our people, the go-to partner for customers and suppliers, contributing to the communities around us and delivering long-term, sustainable value for our shareholders. Americas 32% Asia Pacific 7%

  • Read more on pages 6 – 7

OUR VALUES How we work

Our values support us to deliver our strategy by guiding daily decisions. They are how we work across our organisation in a consistent way. The values unite us in how we should behave and help us build a culture we are proud of.

+ Read more on pages 18 – 19

A TRUSTED PARTNER

We are a digitally enabled global distributor of product and service solutions, providing small volumes of our suppliers' products to satisfy our industrial customers' maintenance, repair and operations (MRO) demands.

35

Revenue

Change: (1)%

£2,942m

countries with RS operations

Like-for-like change: (8)%1 2022/23: £2,982m

1.1m customers

EMEA Revenue

£1,795m Change: +1%

Like-for-like change: (5)%1 2022/23: £1,769m

  • Read more on page 29

employees

c.9,000

>2,500 suppliers

Americas

Revenue £934m

Change: (1)% Like-for-like change: (13)%1 2022/23: £946m

  • Read more on page 30

2022/23: £268m

  • Read more on page 31

Asia Pacific

Like-for-like change (15)%1

Revenue £214m Change: (20)%

Revenue split by products and service solutions

Automation and control (A&C) 42%

EMEA 61% Americas 32% Asia Pacific 7%

  • Mechanical and fluid power 5%
  • Electronics 18%

Region split

EMEA 61%

Region split

  • Maintenance 26%
  • Safety and protection 4% Single-board computing 1%
  • Other 4%

+ Read more on pages 24 to 31

  1. See Note 3 on pages 135 to 138 for definitions and reconciliations

Revenue split by range of industries

Original equipment manufacturing 18%
Commerical and finanical services 11%
Electronics manufacturing 11%
Process manufacturing 17%
Public sector 4%
Transport and defence 7%
Utilities and energy 5%
Other 27%

Value creation

CREATING VALUE FOR ALL OUR STAKEHOLDERS

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

1. Well positioned in growth markets Global leader in a large, industrial MRO market, growing at GDP+ through cycle

2. Differentiated proposition driving market share gain Digitally enabled, high service distributor of a broad range of technical product and service solutions for industrial customers that demand low volumes of critical products across many categories

3. Significant operating leverage Creating, utilising and optimising more efficient and flexible physical, digital and process infrastructure

4. Attractive financial characteristics Strong cash generation supporting ongoing investment and high returns on invested capital

5. Disciplined acquisitions accelerating consolidation Rigorous investment discipline and clear capital allocation policy driving accelerated value creation

THROUGH-CYCLE VALUE CREATION TARGETS

MID-TEEN ADJUSTED OPERATING PROFIT MARGIN

30%ADJUSTED OPERATING PROFIT CONVERSION

Chair's introduction

OUR PEOPLE ARE FUNDAMENTAL TO OUR SUCCESS

Rona Fairhead Chair

A challenging year but we remainconfident about the opportunities ahead.

Last year was a challenging one for RS and the industry in general. The industrial market is cyclical but, by prioritising and pursuing the tremendous opportunities that lie ahead, we are confident in delivering through-cycle growth and significantly improved financial performance over the medium term. The people of RS are fundamental to our success and, again this year, they have been outstanding in terms of their dedication, professionalism and enthusiasm. My sincere thanks go out to each and every one of them.

Strategy

Our strategy remains the same but we have refined it during the year to provide greater focus, more alignment, better prioritisation and improved execution. We remain focused on organic growth, supplemented by value-accretive mergers and acquisitions (M&A).

The Board is fully supportive of the work that the Executive Committee (ExCo) team has undertaken to clarify the strategic actions and KPIs required to help us achieve our strategic goals and create sustainable value.

With our leadership in digital and our vast range of product and service solutions, we are well positioned to capitalise on the significant market opportunity. For more on our market opportunity and strategy please see pages 8 and 13.

Following its acquisition in January 2023, Risoul has outperformed our expectations. In Latin America, we see tremendous opportunities ahead as our team in Americas increases its collaboration with Risoul.

We were also pleased to welcome the Distrelec team into RS Group following completion of its acquisition in June 2023. Distrelec is a strong fit with RS in EMEA. Its rapid integration, in terms of combined sales, marketing and product management, will accelerate our business across the region. Our M&A pipeline is strong and we will continue to exercise strategic and financial discipline.

Our culture and values

The Board is clear that culture is fundamental to the success of our business. We have continued to admire and value the special culture that exists across our global operations.

Towards the end of the year, RS created a new set of values to unite the business behind how we should behave and work. Launched at our 2024 Leadership Event, the values help guide our decision making to deliver great outcomes, improve our corporate governance and reinforce our amazing culture – a culture of which we can all be proud.

The Board believes that these values outline what the business needs to do to be successful: – We are one team

  • We deliver brilliantly
  • We do the right thing
  • We make every day better

A strong Environmental, Social and Governance (ESG) approach is embedded in our culture and strategy and we remain focused on our commitment to raise ESG standards across our business and wider value chain. At RS, we are clear that strong ESG performance is a key part of our success and provides opportunities for business growth. To read about our progress against our 2030 ESG action plan goals please see pages 40 to 61.

During the year, the Group has been included in the S&P Global Sustainability Yearbook 2024, positioned in the top 15% of companies in its industry, reflecting leadership and progress in sustainability. In addition, RS Group was awarded a platinum medal by EcoVadis for the second consecutive year, placing our business in the top 1% of the 100,000+ companies assessed.

The Board has seen real benefits from harnessing the full potential of diverse talents, perspectives and experiences to drive innovation, sound decision making and sustainable success. We were pleased to be recognised by the FTSE 100 Women

Chair's introduction continued

Leaders Review where RS was ranked fourth due to having more than 50% of women on our Board.

+ See pages 18 and 19 for more on our values and culture

Our stakeholders

Our vision is to become first choice for all our stakeholders: our people, customers, suppliers, communities, and shareholders. The Board and Company seek to engage actively with them all to understand their needs. We have outlined on pages 6 and 7 our stakeholder engagement and outcomes for the Group during 2023/24.

We fully understand our obligations to our owners – our shareholders. In addition to other Board members, I have spent a lot of time engaging with shareholders and we truly value that dialogue. In this regard, as well as building a strong, sustainable company for our owners, we also recognise the importance of our dividend to them, and the Board is pleased to continue with our progressive dividend policy. More details on our Board engagement with our stakeholders can be found on pages 80 to 83.

Our Board

At the end of his first year at RS Group as Chief Executive Officer (CEO), the Board is delighted with how Simon Pryce has directed the business. He has recognised the challenges, refined the strategy and is positioning the business for improved execution and the growth opportunities ahead. We are confident that the greater clarity and focus will resonate strongly with our stakeholders and drive further value.

We were also thrilled to welcome Kate Ringrose as our Chief Financial Officer (CFO). She joined RS Group from Centrica, a FTSE 100 company, where she spent 18 years, culminating in the role of CFO. Kate has a strong track record of driving exceptional business transformation, operational excellence and strategic growth, and brings a wealth of experience that has already been of significant benefit to the Group.

We are confident that, under Simon's leadership, supported by Kate and our global leaders, RS will be able to accelerate the execution of our strategy and capitalise on the opportunities ahead.

Before I conclude, I would like to turn to the Board. Our Board review has confirmed that we have a diverse range of relevant experience and expertise, even as we continue to shape our Board for the future. I would like to thank each member of the Board for their excellent counsel, insights and wisdom throughout the year. Once again, they have been tremendous.

Looking ahead

As we continue to navigate the challenging external environment, it is critical that we remain focused on executing our strategy with zeal and passion. We are excited and positive about the opportunities that lie ahead and feel confident that, with the right leadership and people in place, we will generate notable value and strong growth in the medium term.

Culture is a critical driver which energises and motivates our people."

DRIVING VALUE FOR ALL OUR STAKEHOLDERS

Driving value for all our stakeholders underpins our purpose ofmaking amazing happen for abetter world andensures that wedo so sustainably and responsibly.

For our people

Customer Customer

Customer Customer Customer

Shareholders

Globe

  • Clear people plan (page 53)
  • Created new set of values (pages 18 and 19)

Customer For our customers

  • Better World product range of c. 30,000 sustainable products (page 48)
  • Sustainable MRO solutions to help customers meet their ESG goals (page 49)
  • Enhanced Scope 3 emissions reporting (page 47)

For our suppliers

  • Regular engagement on supplier ESG action priorities (page 49)
  • Support and guidance via our ESG supplier handbook (page 43)

Community For our communities

  • Supporting education and innovation through RS Grass Roots, DesignSpark and OKdo (page 51)
  • Improving lives through support of social impact partners and volunteering (pages 51 and 56 respectively)

Shareholders For our shareholders

  • RS sustainable products and solutions are generating long-term revenue (pages 48 and 49)
  • Expansion into low-carbon industry segments, such as renewable energy, opening up new market opportunities (page 49)

UNDERSTANDING THE NEEDS OF ALL OUR STAKEHOLDERS

It is important for us to engage with all our stakeholders to understand what matters to them, ensuring we are responsive to their needs and adding value. The views of our stakeholders are fundamental to us becoming first choice and driving a long-term sustainable business. Wehave therefore defined KPIs for each of our stakeholders and will set targets to determine our progress in becoming first choice.

Why they matter The value we bring How we will measure first choice
Customer
Customer
OUR PEOPLE
Our people are fundamental to the success
of our business and we continue to invest in
our ability to recruit, retain and develop the
best talent.
Creating an inclusive and engaging
environment where everyone is proud and
excited to come to work as themselves and
can perform at their best, develop and thrive.
– My Voice engagement score
Customer
Customer
Customer
Customer
CUSTOMERS
Itis crucialto understand our customers'
needs in order to create value, solve problems
and unlock opportunities.
Being a trusted problem solver, delivering
excellence through a connected experience
and a suite of valued product and service
solutions for industrial MRO customers.
– Net promoter score
SUPPLIERS We work in partnership with our suppliers
to deliver an unrivalled product choice and
innovative solutions for our customers.
Being a technically led, service-oriented
supplier partner of choice, bringing an
unrivalled product range and innovative
solutions to industrial MRO customers.
– Number of stocked products
Community
Shareholders
COMMUNITIES
Across our communities worldwide, we
are implementing educational initiatives to
improve lives and inspire the next generation
of engineers.
Supporting our communities to improve
people's lives, inspiring future generations,
while creating a more sustainable world.
– Reduction in carbon emissions
Shareholders
Globe
SHAREHOLDERS
Our shareholders include institutional
investors and individuals who provide the
capital for our business to grow.
Creating superior economic value through
delivering reliably for our stakeholders,
generating consistent and sustainable cash
returns on invested capital well in excess of
our cost of capital.
– Earnings per share

Customer Customer OUR PEOPLE

What matters to our people

  • High-performance, purpose-led culture
  • Diversity and inclusion
  • Wellbeing and mental health
  • Training and career development
  • Personal financial planning and education

How we engage

  • Encourage employee-led networks and communities
  • Regular employee engagement surveys
  • Diversity and inclusion training
  • Non-Executive Director initiatives and interactions
  • Training programmes and development
  • opportunities for all employees – Health and wellbeing resources
  • Access to personal financial wellbeing tools and regular pension seminars

What we have achieved

  • 2024 Leadership Event in March with 193 leaders
  • Finalist and listed in the Top 100 Inspiring Places to Work in North America
  • Received a 95/100 on the annual Corporate Equality Index review for LGBTQIA+ Inclusive Workplaces
  • Won Outstanding Employer award in the 2024 Top Human Resource Management Awards in China
  • Programme partner in first ever Executive Accelerator programme by Moving Ahead
  • 253 people in UK apprenticeship programme
  • A Gold member of the Apprentice 5% club for three consecutive years in the UK

Linked to our ESG goals:

Customer SUPPLIERS Customer Customer

What matters to our customers

  • Innovative and sustainable solutions to solve problems and unlock opportunities
  • A seamless experience so customers can focus on what they do best
  • A partner to build a more sustainable and socially responsible future
  • An unrivalled choice of products and services and availability

How we engage

  • Dedicated customer service
  • Seamless communication
  • Trade fairs, forums and presence at customer sites
  • Voice of the Customer surveys
  • Customer performance reviews

What we have achieved

  • Expanded Better World productrange to c. 30,000
  • Risoul transactional website launched in Mexico
  • Expanded technical solution services in Americas
  • Enhanced search capabilities on 27 websites through using Google technology and artificial intelligence (AI)
  • Enabled greater localisation of digital experiences to connect better with customers
  • Improved translation quality with 94% of customers responding that product translations are good
  • Drove a cutting-edge, data-driven 'test and learn' approach that significantly boosted customer engagement and satisfaction

Customer CUSTOMERS Shareholders

What matters to our suppliers

  • Data-driven product management
  • Knowledge of customer needs and trends
  • Ease of doing business
  • Offering full range of product and service solutions to our customers
  • Positive environmental and social impact, operating to high ethical standards

How we engage

  • Dedicated account managers
  • Regional and global supplier events
  • Supplier scorecards with defined targets
  • Voice of Supplier survey every two years – RS Connect – partnering with suppliers to connect with customers
  • Seamless new product introductions
    • Regular engagement with suppliers on ESG action plan

What we have achieved

  • Stronger partnerships with our suppliers
  • Worked with suppliers to extend Better World product range
  • Developing a programme to source, store and deliver products closer to the customer
  • Attendance at Smart Production Solutions (SPS) conference in Munich, Germany

Community COMMUNITIES Globe

What matters to our communities

  • Providing support to our local communities
  • Providing educational initiatives to young people
  • Limiting environmental impact in operations

How we engage

  • Competitions to encourage innovation
  • Delivering SuperSkills Employability Training
  • Our exclusive Global Youth Advisory Board (The FAB15)
  • Organising and supporting community events and awards
  • Supporting academic institutions to deliver high-quality engineering and technology education

What we have achieved

  • c. 20,000 students participated in Engineers Without Borders activity
  • 1,942 students supported via our engineering society partnerships
  • 141 hours of Super Skills training delivered
  • 1,591 young people attended RS Grass Roots supported events
  • 30 teams received £1,000 worth of components and tools through the Formula Student Build Fund
  • 39 Divya washing machines built for The Washing Machine Project (TWMP) by 110 RS volunteers and sent to India, Kenya and Uganda
  • Delivered micro:bit computers to 90% of primary schools in the UK as a key partner in the BBC next gen campaign

Linked to our ESG goals: Linked to our ESG goals: Linked to our ESG goals: Linked to our ESG goals:

Shareholders SHAREHOLDERS

What matters to our shareholders

  • Sustainable growth and superior returns
  • Understanding the business and our strategy
  • Strong corporate governance
  • ESG

How we engage

  • Annual General Meeting (AGM)
  • Investor roadshows, detailed investor events, meetings and conferences
  • Stock exchange announcements, press releases and results briefings
  • Ongoing dialogue with analysts and investors

What we have achieved

  • Achieved revenue compound annual growth rate of 6% over last five years excluding acquisitions
  • Science-based targets developed to achieve net zero, validated by the Science Based Target initiative (SBTi)
  • Awarded best Annual Report: FTSE 100 organisation by Corporate Reporting Awards 2023
  • Awarded Best Company for Sustainability Reporting in the industrial sector at the Corporate ESG Awards 2023
  • Held meetings with shareholders representing 72% of our top 20 shareholders
  • Relaunched the RS Group corporate website

WELL POSITIONED FOR SUSTAINABLE GROWTH

THE MARKETS WE OPERATE IN

We operate in a large and fragmented industrial market with RS being only one of a few global distributors of industrial MRO product and service solutions. Despite its size, much of the market is still local and many of our competitors are independent businesses and regional firms specialising in anarrow product offering and limited service solutions with less developed digital capabilities.

A broad and deep product offering

We have the product range, superior availability and responsive service capabilities that enable us to offer industrial and MRO products globally. Our electronics range concentrates mainly on the sub-categories associated with industrial requirements.

Unnamed major competitors
RS 1 2 3 4 5 6 7 8
Product categories Automation and control
Mechanical and fluid power
Electronics
Maintenance
Safety and protection
Single-board computing

The markets we address

  • Automation and control (A&C) Mechanical and fluid power
  • Electronics
  • Maintenance
  • Safety and protection
  • Single-board computing

Solutions to unlock new opportunities

Full product offer Part range

We have solutions that span our customers' asset lifecycle as they manage their design, procurement, inventory and MRO needs.

TRENDS THAT ARE SHAPING OUR MARKET

We see five key trends that are shaping the markets we operate in. As we execute our strategic action plan, we must continue tobe agile to react to the ever‑changing market demands and future proof our business, while remaining focusedon our long-term vision. RS Group plc Annual Report and Accounts for the year ended 31 March 2024 STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

Ease of doing business

Our B2B customers are expecting a personalised, seamless experience mirroring the B2C online experience. Our suppliers want a partner that understands their technical, specialist products and that can bring their products to market successfully.

Our strategic response

  • Digitally enabling a more globally aligned and data-driven solutions offering that builds on our core strengths, while helping us move up the value chain with both customers and suppliers
  • Continue to invest in our supply chain networks and distribution sites infrastructure to increase capacity and local sourcing capabilities
  • Continue to develop our digital platforms to simplify procurement for our customers, making it easier to do business with us and control their spend

Providing solutions

Offering solutions is a key differentiator for any organisation and our customers are increasingly expecting solutions to solve their immediate problems and predict problems before they happen.

Our strategic response

  • Shifting our global focus towards MRO to exploit fully our digital channels, increasing our inventory holding and leveraging our global presence
  • Developing digitally led solutions offering
  • Targeting specific industry verticals with service solutions that resonate with our customers' needs

One-stop shop

Our customers are seeking to simplify their supplier base, leverage spend and realise greater value. Receiving products and services from one provider saves time and generates cost efficiencies.

Our strategic response

  • Maintaining our unique broad offering of readily available products for industrial customers
  • Deepening our core industrial product category of A&C and related product categories to enable industrial electrification – Continuing to develop our new product introduction capabilities to develop further a curated, expanded product range and elevate the specialist product ranges of our acquired businesses

The industrial distribution market is consolidating at pace increasing two-fold over the last ten years, driven by globalisation and digitalisation. This will accelerate scale and lead to improved efficiencies.

Our strategic response

  • Ensuring we maintain a strong balance sheet to provide the support to drive consolidation
  • Clear and disciplined criteria set to focus on potential acquisitions which will provide operational excellence, solution capability expansion, new or adjacent product range extensions and geographic opportunities
  • Strengthening our corporate development and integration teams to support a pipeline of potential acquisitions and integration
  • Acquisition of a bolt-on business in Australia in April 2024 to strengthen our geographic presence

Consolidation Increased focus on sustainability

ESG has fast become a priority for all our stakeholders and increasingly we have seen greater focus on more sustainable products, distribution and service solutions, responsible supply chain practices and inclusive culture.

Our strategic response

  • Robust ESG action plan with four global goals to achieve by 2030
  • Launched the Better World products claims-based framework – a clear and robust industry precedent, enabling our customers to purchase sustainable and responsible products they can trust

SIGNIFICANT OPERATIONAL PROGRESS

Chief Executive Officer's (CEO) introduction

Simon Pryce CEO

RS remains a leading, global MRO distributor with real competitive advantage given our technical specialism, broad product range anddigitally enabled offer.

2023/24 was a challenging year. Markets were difficult with weak global industrial demand, change from peak to trough electronics cycle and geopolitical tension impacting confidence just as supply constraints began to ease. In addition, a deeper analysis of our performance in 2021/22 and 2022/23 identified that RS was a major beneficiary of unusual post-pandemic trading tailwinds, particularly in electronics. At a time of pent-up demand and supply chain challenges, our strong inventory investment, supplier relationships and long-tail product offering allowed us to provide industry-leading product availability. As a result, we saw significant revenue growth, in part as core customers increased their order quantities to address concerns over market availability and in part through sales of scarce parts to resellers and one-off transitory customers. This was at a time when supplier and therefore product price inflation, particularly on long-tail products, resulted in short-term gross margin improvement. We are making material improvements to our performance management systems to improve transparency and identify such trading dynamics better in the future.

We estimate that the 2022/23 benefit of these tailwinds was c. £95 million revenue and c. £60 million of operating profit (higher than previously reported as it now includes uplift from gross margin benefit as well as revenue). Towards the end of 2022/23 and throughout 2023/24 these tailwinds began to dissipate, with average order values returning to previous levels and supply chains normalising. This resulted in less demand from resellers and transient customers, general destocking and the unwinding of inflation-related benefits.

This more difficult trading environment highlighted the importance of more focus and alignment, better prioritisation and execution, greater agility and more operational rigour across the RS Group. Thanks to the exceptional efforts of our passionate and committed people, we made good progress in addressing these issues whilst reducing our cost base and we are particularly pleased with the strategic acceleration our recent acquisitions are delivering.

As a result, and despite a challenging macroeconomic environment, 2023/24 was also a year of significant strategic and operational progress for RS.

Our 2023/24 financial performance

During 2023/24 our revenue reflected the change in the electronics cycle and unwind of associated post-pandemic trading tailwinds as well as softness in industrial production. Our level of organic investment and our operating cost base had grown over the last two years to meet inflated post-pandemic demand and had limited immediate flexibility to reduce significantly as this demand reduced. This had a significant impact on the Group's operating profit margin in 2023/24. We partially addressed this by taking cost reduction actions in the functions and regions, accelerating the integration of Distrelec and reducing discretionary spend. This also included the write down of underperforming software and inventory investments.

Our business in EMEA delivered a robust performance. We delivered a 5% decline in like-for-like revenue, due to the overall market weakness, specifically in the electronics category and within those markets where we sell a higher-than-average proportion of on-board electronics such as Germany, together with the unwind of c. £35 million of revenue from postpandemic trading tailwinds. The growth accelerators of digital, service solutions and RS PRO (our main own brand) outperformed the region. Like-for-like operating profit declined 9%. When excluding restructuring, write-offs and integration costs of the acquisition of Distrelec, it declined 3% benefiting from in year cost action. EMEA remains

Chief Executive Officer's (CEO) introduction continued

our most developed business and one where we see significant benefit from effective and more progressed implementation of our strategy.

After a compound annual growth rate (CAGR) of 19% over the previous two years, our like-for-like revenue in Americas declined by 13%. This region has high exposure to A&C and other products correlated to the electronics cycle, as well as a higher proportion of original equipment manufacturers. Both are factors in increasing Americas' sensitivity to the rapid turn in the electronics cycle. The estimated revenue gain in 2022/23 from post-pandemic trading was c. £50 million. Americas continues to focus on expanding both share of wallet and the industry verticals that it supports leveraging the Group's capability and investment in digital channels, expanding service solutions and accelerating RS PRO sales.

Profitability in Asia Pacific reduced significantly with a reduction in sales volumes combined with a 6.5 percentage point decline in gross margin. Nearly half of the decline is attributed to the unwind in the post-pandemic tailwinds which elevated prices, and the remainder due to its high electronics exposure notably in Japan and China. Australia and New Zealand delivered growth while South East Asia significantly outperformed the region. Asia Pacific continues to be a developing region for RS where in many countries we are building critical mass as their industrial base develops through the rollout of a more differentiated offer, focused on industrial and service solutions, to drive volumes and operational leverage.

Significant strategic and operational work during 2023/24

During the year we made good progress in addressing the issues highlighted by the change in trading environment. These actions are improving the underlying quality of our business to support the Group's significant growth opportunity and to ensure we are better placed to benefit as markets improve. We are focused on driving operational effectiveness and execution, improving operating leverage and investing in our strategic growth accelerators.

Bringing more focus to the Group's strategy

RS has a clear identity – we are a differentiated distributor of product and service solutions. During the year, we brought clarity to the Group strategy, reduced complexity and created alignment around key strategic actions:

  • We are customer focused and will deliver greater value by meeting the maintenance, repair and operations needs, often technically complex and low volume, of high lifetime value industrial customers.
  • We are product experts, providing automation and control, electrical and other technically differentiated product solutions as part of a broad but curated product range with high availability.
  • Our solutions deepen customer relationships through selected scalable service solutions that generate core product pull through.
  • Our customer experience is digitally enabled and is becoming increasingly customised.
  • We drive operational excellence to deliver efficient and well-invested physical, digital and process infrastructure, sustainably and with great people.

We have developed and aligned actions across the Group to deliver this strategy better.

1. Driving operational effectiveness

Following a review of the way we operate, we took a number of tangible actions during the year to reduce complexity and improve effectiveness and efficiency, putting in place the capabilities to deliver our multi-year strategic action plan.

We enhanced our senior leadership experience and capability by streamlining our senior management team into an empowered leadership ExCo. This committee is chaired by the CEO and is comprised of the CFO, the Chief People Officer (CPO), the Chief Information Officer, the Chief of Corporate Services and Company Secretary and our three Regional Presidents. Effective from 1 April 2024, we also created three new roles to lead our growth accelerators of Customer Experience, Product and Supply Chain, and Solutions and Services. We strengthened our functional capability through strong external CFO and CPO appointments and made internal

appointments into growth accelerator roles. This team is already driving needed changes in our strong culture, aligning the organisation behind a clear purpose, strategy and new set of corporate values "We are one team. We deliver brilliantly. We do the right thing. We make every day better."

This ExCo reflects our simplified operating model that empowers teams closest to the supplier and customer to make rapid and effective decisions within clear guidelines. This model is designed to drive sustainable growth by clarifying accountabilities and supporting local decision making, providing support for our growth accelerators underpinned by cost efficient enabler functions (people, technology, finance and corporate services).

Already we are making quicker decisions and making positive progress. This includes treating our electronics offering as a strategic product category, not a separate business, and shifting our single board computing and internet of things (IoT) solutions proposition (OKdo) away from consumers to our core industrial customer base.

Importantly, we also enhanced our performance management process to improve visibility, accountability, agility and to drive better operational and functional delivery.

2. Improving operating leverage

We are a well invested distribution business spanning 35 countries globally with considerable physical, digital and process infrastructure. However, we see significant opportunities to improve our productivity and operating leverage through the better coordination across, and utilisation of, our physical infrastructure and standardising our systems and processes where there is no value in differentiation. This includes consolidating and upgrading our technology and digital platforms and greater harmonisation across our administrative processes.

We are already improving the operational performance of our physical infrastructure. In 2023/24, we increased the efficiency of our regional distribution centre (DC) in Germany through upgrading and tuning our warehouse

ESG IN ACTION

PRODUCTS FOR A BETTER WORLD

Our Better World product range helps the global engineers, innovators and problem solvers we serve to make sustainable and responsible product purchases that meet their long-term needs.

We know from our close customer relationships and industry research that sustainability is a top business priority and central to customer business goals. A joint report from CIPS and RS Indirect Procurement Report in 2024 showed that 'sustainable and ethical procurement' is a top business pressure for UK procurement professionals. Additionally, many of our customers have set long-term net zero commitments and need cost-effective, efficient and credible products and solutions to help them reach these aims.

With a lack of credible sustainable product choices available for industrial customers, we saw an opportunity to leverage our industry-leading position to create a clear and robust claims-based framework that enables customers and suppliers to seamlessly transition to more sustainable alternatives. As of March 2024, our Better World product range has expanded to c. 30,000 products from 90+. The range is diverse and extensive and covers all our key product categories and technologies including electrical equipment, personal protective equipment and renewable energy equipment.

Over the coming years, our ambition is to collaborate with our suppliers to offer 100,000 sustainable products. This will be supported by the expansion of our sustainability solutions offer (see page 48). In doing so, we will continue to create long-term value for our stakeholders while advancing global sustainability outcomes.

  • For more information on Better World products and sustainability solutions, see pages 48 and 49.

management system and removing waste utilising our continuous improvement toolbox. We closed a small local fulfilment centre (FC) in Newport, UK absorbing product into our Nuneaton and Corby facilities. We began upgrading our warehouse management system in the UK and we opened an expanded FC in Spain, as well as three small, customer FCs operated by third party providers in Malaysia, Philippines and New Zealand.

We continue to simplify and upgrade our technology infrastructure. During the year we migrated the majority of our datacentres to the cloud, improved our digital procurement capabilities, began converging our Microsoft estate and designed a high-level roadmap to modernise and harmonise key processes and systems.

During the year, and in response to the challenging trading environment, we also identified and commenced sustainable cost reduction actions, including accelerating the integration of Distrelec. Together, these actions will deliver in excess of £30 million of annualised cost savings (with £9 million delivered in 2023/24 and additional c. £22 million in 2024/25). During the year there was £13 million of costs associated with the reduction and Distrelec integration.

We have identified significant further cost and efficiency benefits which we will pursue over time. These will be realised through standardising a number of back office support processes, better leveraging our functional expertise across the Group and more effective management of our cost to serve and sales channels.

3. Growth accelerators

We also continued to invest in our growth accelerators that will drive increased customers and share of wallet:

– Customer experience: During the year we made selective investments in our digital capabilities to enhance the customer experience, embedding AI powered search capability in our websites to 27 markets, launching a new transactional website in Latin America, introducing an integrated customer relationship management tool and customised web pages for specific industry verticals.

  • Product and supply chain: Within product we are developing a more relevant RS PRO offer in Americas, deepening our offer with technical specialist brands and expanding our Better World sustainable range (now c. 30,000 products available globally). In supply chain we are investing in better inventory management, including a new digital product management system in Americas, and product adoption systems to improve product ingestion, order tracking and delivery accuracy.
  • Solutions and services: We continue to expand our service solutions portfolio, rolling out supplier and digitally enabled procurement solutions across Europe and America, focusing on services that pull through product revenue and generate customer loyalty. We expanded this offer further throughout EMEA and invested in experienced sales teams in Americas. Within RS Integrated Supply we are standardising our service provision across the UK and US to deliver profitability and scalability.

We see the opportunity to accelerate value creation by investing further in our technology platform to personalise our digital customer experience, utilise better our customer database and manage our product and service solutions offer more cost effectively. This is the main focus of the additional c. £15 million of organic investment planned in both 2024/25 and 2025/26.

Acquisitions that accelerate our strategy

The large, fragmented markets in which we operate provide significant opportunity for consolidation. We create value from bolt-on acquisitions through being price disciplined and by targeting high quality businesses that increase our presence in key markets, strengthen our product specialisation, expand our solutions and services portfolio and / or create the opportunity to accelerate operating leverage.

In June 2023, we completed the acquisition of Distrelec, a strong fit with RS in EMEA. The acquisition delivers increased revenue in Germany, Scandinavia and Switzerland where it also adds a local fulfilment centre that is complementary to our existing European footprint. Distrelec's proposition is closely aligned to RS and we will operate through one set of physical, digital and process infrastructure. We are accelerating our initial integration plans with our expected cost savings already exceeding those anticipated when we made the initial acquisition. Therefore, despite weaker trading in 2023/24, in line with RS's relevant European markets, we expect to at least cover our cost of capital by the third year with the longer-term benefits of the acquisition remaining very exciting.

Risoul, which we acquired in January 2023, has outperformed our expectations reflecting strong market conditions in Mexico and Risoul's specialist technical service offer. We are beginning to realise the significant synergy opportunities from the combination as we introduce RS's digital capabilities and own-brand products into Risoul and use the Risoul service approach to enhance our service offering across our Americas region.

We continue to have an active pipeline of acquisition opportunities and after the year end acquired Trident Australia Pty Ltd (Trident) for c. £8 million. Trident is a specialist MRO distribution and service partner for the energy and natural resource industry in Western Australia. It adds to our Australian presence by increasing RS's access to the energy and natural resources sector with associated customer and product synergies and provides distribution infrastructure and service capacity in Western Australia.

For a Better World

We continued to make good progress towards our 2030 ESG action plan by improving sustainability in our operations, packaging and logistics and collaborating with our suppliers to offer our customers more sustainable product and service solution choices to operate more responsibly.

This year, we received validation of our Scope 1, 2 and 3 carbon reduction targets from the Science Based Targets initiative. We are progressing well towards these, having reduced our direct carbon emissions by 61% since our 2019/20 baseline excluding acquisitions completed in 2022/23 and 2023/24.

We were again recognised with a Platinum EcoVadis rating, which is used by many of our customers and suppliers to make ESG-based procurement decisions and select business partners.

Exciting long-term potential

We have a distinct competitive advantage at RS as the critical link between some of the world's leading suppliers of industrial products and a diverse customer base that want to purchase in small volumes and demand high service levels. We have a global presence and scale, a strong digital platform and distribution infrastructure and increasingly have a solutions and service orientation that drives customer loyalty and share of wallet growth.

The strength of our offer can be seen in our outperformance over time. RS has delivered 6% revenue CAGR over the last five years excluding all acquisitions completed 2018/19 onwards. This is stronger than the growth rate of industrial production over the same period. Our outperformance in EMEA, even with a difficult market, indicates the strength of our proposition. We have focused action plans in place to accelerate deployment of our differentiated offer into our operations in Americas and Asia Pacific which supports our longer-term growth opportunity.

We operate within attractive and highly fragmented industrial MRO markets which demonstrate good through-cycle growth and we continue to invest to extend our record of industrial production outperformance. We are pursuing significant opportunities to improve our operating leverage and the efficiency of our physical, digital and process infrastructure. We also have a strong balance sheet and generate good cash flow which we will continue to deploy if we see the opportunity for accelerated value creation.

With improved focus and a clear action plan, supported by targeted investments to enhance our capability, RS is well positioned to deliver on its growth potential and first choice outcomes for all stakeholders over the longer term.

First choice for

OUR COMPETITIVE ADVANTAGE

Business model and strategy

First choice for SUPPLIERS

HOW WE WIN

RS is a digitally enabled global distributor of product and service solutions, providing small volumes of our suppliers' products to satisfy our industrial customers' MRO demands

>2,500

suppliers of industrial MRO products

stocked products

>750K

Who are our suppliers? The world's leading providers of general, technical and specialist products for industrial MRO application

Why do they choose RS?

  • End customer reach / market access
  • Rapid new product deployment – Added value technical know-how
  • and solutions around products – Data-driven product management – Intelligence on market needs /
  • trends
  • Supporting their ESG agendas – Inventory cover close to customers / ability to break bulk
  • orders into smaller quantities – Reliability and ease of doing business

CUSTOMERS Who are our customers? Global multi-site operators to small one-off industrial customers purchasing small volumes of multi-category MRO products 1.1m customers £257 Average order value

Why do they choose RS?

  • Product assortment that meets their complex needs
  • Availability when they need it / fulfilment reliability
  • Specialist technical product support
  • One-stop shop for supplier consolidation
  • Supporting their ESG agendas
  • Solutions that solve problems and unlock opportunities
  • A seamless customer experience across all interactions

TARGET INDUSTRIAL MRO CUSTOMERS

To be our customers' first choice, we must provide the relevant product and services that solve their procurement needs. We deliver excellence through a connected experience and a suite of valued product and service solutions for industrial MRO customers.

While continuing our unique service proposition for other relevant sectors, we are targeting customers with a high lifetime value and a consolidating behaviour in key vertical markets. Our target customers are those industrial customers purchasing small volumes of multi-category MRO products ranging from global multi-site operators to small single-site customers.

SUPPORTING SOLAR POWER ADVANCEMENT

Adoption of renewable energy is an essential element in the fight against climate change and the flexibility and efficiency of solar generation has seen it emerge as one of the most popular and appealing options. RS PRO offers a comprehensive approach to solar power, providing everything needed from a single source. The portfolio is also modular and scalable, allowing end users to future proof systems so they can be quickly expanded and adapted when required.

ENABLING OFFSHORE WIND

In 2023, RS won a landmark contract to provide MRO solutions to support the world's largest offshore wind farm. Working with Equinor, RS will provide products and vital operational supplies to support several wind projects across the UK for the next three years. As demand for renewable energy increases, the development of the offshore wind industry is crucial for long-term energy security and sustainability.

Read more on page 49

We offer a broad and deep range of industrial MRO products to meet our customers' needs. We will maintain our broad range of technically led and specialist products, with a strong focus on A&C. We will also increase and curate a range in adjacent categories and a broader offering tailored to specific customer needs whilst leveraging our unique regional strengths.

Our strong and extensive supplier relationships ensure wide product choice, availability and substitute options. Our own brand, RS PRO, is a key differentiator for us, offering customers high-quality, competitively priced products.

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

SCALE OUR SERVICE SOLUTIONS

We offer service solutions, mainly digital, that create customer loyalty and address customers' problems that drive product pull through. We also have a number of revenue-generating services such as our maintenance solutions, see case study below, and our safety solutions which include personal protective equipment (PPE) and hygiene control solutions.

We make our customers' lives easier across the design and maintain lifecycle which drives stronger relationships, recurring revenue and greater customer lifetime value.

MAKING SUSTAINABLE CHOICES EASY We have implemented several digital

features to help customers find and purchase products from our range of c. 30,000 Better World products. Our customer-facing website now includes the BWP product stamp on all eligible products, detailed sustainable product factsheets and a guidelines document outlining our inclusion criteria and methodology.

Read more on page 48

DELIVERING SUSTAINABLE SOLUTIONS

In 2023/24, compressed air leak surveys conducted by RS Maintenance Solutions helped to identify energy losses of over £2.3 million among 14 customers, with the average return on investment to repair faults taking less than six weeks. Our sustainability solutions help customers run their businesses more efficiently, cost effectively, safely and sustainably at all stages of the industrial lifecycle.

STRENGTHEN OUR CUSTOMER EXPERIENCE

We provide a digitally enabled experience powered by a human touch and specialist knowledge. We aim to provide a seamless customer experience, tailored to customer type and potential lifetime value.

We are focusing on providing a more personalised and bespoke customer service for higher-value customers as we optimise our costs to serve. This will deliver sustainable cash returns and further differentiation from marketplaces and pure digital players.

61% of revenue through digital channels

DELIVER OPERATIONAL EXCELLENCE

We are improving our operational effectiveness to drive efficiencies in our technology and digital processes and physical infrastructure. We are focusing on developing process efficiency, where things can be done better consistently. We are evolving our enabling functions to share expertise and provide support across the Group.

Strategy in action continued

Our continuous improvement approach through our great people and our increased use of automation and data analytics enables us to provide efficient and best-in-class service to our customers.

c. 9,000 employees

INCREASING SUSTAINABLE PACKAGING

In 2023/24, our European operations switched to brown packaging boxes for product distribution which are made from 100% recycled material. We also replaced all plastic tape in the UK, France, Italy and Germany with paper tape sealing which allows for easier recyclability while reducing customer waste.

Read more on page 46

2024 LEADERSHIP EVENT

An opportunity for clarity and alignment

In March 2024, 193 of our senior leaders from across the world attended our leadership event in Europe. The event gave them the opportunity to learn about the refined Group strategy and the aligned regional strategies, presented by each of the regional presidents, as well as the updated operating model.

The new values were unveiled, along with how they fit with our purpose, vision, strategy and operating model. Our senior leaders left the event understanding how the values will help deliver our strategy more effectively and the need to clearly communicate their significance to their teams.

OUR GROWTH AMBITIONS

We see opportunities to continue to take market share across all our operating areas. Market outperformance results from selling more product and service solutions to existing and new customers, growing our branded and own-brand product range and leveraging our digital and data capabilities to improve our customer service and experience. All of this should increase our share of customer wallet and attract new customers.

With our disciplined investment criteria, we are accelerating organic growth by adding high-quality, strategic acquisitions that will develop our:

Operating leverage Geographic opportunities
Product extensions and adjacencies Product and service solutions
Operating
leverage
Geographic
opportunities
Product extensions
and adjacencies
Product and
service solutions
May 2018
Jan 2019
Dec 2020
Jan 2021
Feb 2021
Jun 2022
Jan 2023
Jun 2023
Apr 2024

ACQUISITIONS IN ACTION

ACCELERATING VALUE CREATION

Distrelec

In June 2023, we completed the acquisition of Distrelec which is a strong fit with RS in EMEA. It will deliver significant cost savings and drive increased revenue through our existing distribution capability across Europe and has brought the addition of a much-needed local fulfilment centre in Switzerland.

We are accelerating our initial integration plans with our expected cost savings already exceeding those anticipated when we made the initial acquisition.

Our customers will benefit from combined product and value-added solutions and our own-brand product range, RS PRO, which is starting to prove popular with Distrelec customers. Suppliers benefit from an unrivalled joint distribution network.

Risoul

We acquired Mexico-based Risoul in January 2023. Since then, the business in Latin America has outperformed our expectations, reflecting a strong market and specialist technical service offer. We see significant synergy opportunities as we introduce RS Group's digital capabilities and RS PRO, our own-brand product range, into Risoul, as well as the service learnings we can develop within RS in Americas.

The launch of Risoul's transactional website in February 2024 has continued to solidify our foundations in Latin America and will support the future expansion of the business.

Our values

OUR VALUES WILL HELP US SUCCEED

We are one team who deliver brilliantly by doing the right thing to make every day better.

Our values are four guiding principles that outline what our people need to do together to succeed. They are how we work across our organisation in a consistent way. They unite us in how we should behave and differentiate us from our competition. Our values help us to build trust with our customers, suppliers and investors. We have a clear plan of action and an ambition to improve the way we operate and to build a purpose-led culture that we are all proud of. The values will help us deliver our strategy more effectively and with better long-term outcomes for everyone.

We listen, respect and trust each other. We seek diverse perspectives. We collaborate with purpose as one connected team.

We are empowered, take ownership and deliver what customers need with energy and passion.

We care about our impact on colleagues, customers, suppliers and communities, today and tomorrow.

We are adaptable, agile and inspired to innovate and make positive changes, always finding ways to improve, challenge and simplify.

survey responses 350

2,500

people joined our focus groups

CONSISTENT VALUES FOR ALL

Our values were created with the input of our people around the world. Todevelop them, we evaluated 2,500 survey responses and gained feedback from 350 of our people, customers and suppliers through focus groups, in addition to garnering the perspectives of our senior leaders.

One consistent set of values; embraced and demonstrated by all RS people

Adjusted1

Adjusted1

Adjusted1

(EPS)

FINANCIAL KPIs

Our six financial key performance indicators (KPIs)help us to measure the successful implementation of our strategy and monitor and drive our performance. The following pages provide details of our KPIs which have been in place during 2023/24.

Under our new leadership we have been reviewing our operational KPIs and developing those that ensure alignment to our strategic ambitions. These operational KPIs are being incorporated in our business performance reviews and we will report those most relevant, and not commercially sensitive, in our Annual Report and Accounts for the year ending 31 March 2025.

Like-for-like revenue growth

By driving a differentiated customer experience and providing innovative solutions, we aim to drive market share gains and higher revenue growth, which in turn drives profit growth. Like-for-like revenue growth is adjusted for trading days, currency movements and to exclude the impact of acquisitions until they have been owned for a year. See page 25

19/20 20/21 21/22 22/23 23/24

We are constantly striving to make our operating model as lean and

operating

19/20 20/21 21/22 22/23 23/24

A great customer experience, high-performance team and operational excellence should all drive improvement in adjusted operating profit margin. A higher adjusted operating profit margin should drive higher returns for our shareholders. It is adjusted operating profit expressed as a percentage of revenue. See page 26 for further details.

operating

earnings per share

19/20 20/21 21/22 22/23 23/24

Adjusted EPS is a measure used by investors in deciding whether to invest in the Company. It is a measure of the growth and profitability of the Company that also reflects management performance. See page 26 for further details.

  1. Adjusted excludes amortisation and impairment of intangible assets arising on acquisition of businesses, acquisition-related items, substantial reorganisation costs, substantial asset write-downs, one-off pension credits or costs, significant tax rate changes and associated income tax (see Note 3 on pages 135 to 138 for reconciliations).

efficient as possible so we can convert a higher percentage of gross profit into adjusted operating profit. Our aim is that each region, each market and each individual takes responsibility for our performance and constantly questions whether we can do things more efficiently to drive greater returns. See page 26 for further details.

Link to remuneration Performance measure in long term incentive plan

for further details.

Link to remuneration Performance measure in annual incentive

Return on capital employed

19/20 20/21 21/22 22/23 23/24 62.1

ROCE is a measure used by investors in deciding whether to invest in the Company. A tight focus on working capital control and more disciplined capital investment, coupled with increased profitability, will drive improved returns for our shareholders. ROCE is measured as adjusted operating profit expressed as a percentage of the monthly average of net assets excluding net debt and retirement benefit obligations. See page 28 for further details.

Through tight working capital management and disciplined capital investment, we aim to convert a high percentage of our operating profit into operating cash flow. Adjusted operating cash flow conversion is defined as adjusted free cash flow before income tax and net interest paid, as a percentage of adjusted operating profit. The higher the conversion, the more cash we have available to invest in our business to drive future growth and returns for our shareholders. See pages 26

Link to remuneration Underpin in long term incentive plan

flow conversion

operating cash

Adjusted2

and 27 for further details.

  1. Adjusted excludes the cash impact of substantial reorganisation costs and acquisition-related items (see Note 3 on page 137).

ESG IN ACTION

DIVERSE PEOPLE, DIVERSE IDEAS

Navigating through our Asia Pacific roadmap over the past few years, one of our key regional priorities has been to build an inclusive and diverse culture that supports the growth of ideas and talent. As of 2023/24, Asia Pacific now has the highest proportion of female employees across the Group at 62%, with 50% female people managers and 40% female senior leaders.

To embed efforts further to enhance the diversity of our workforce to grow and attract new talent, we updated our hiring policies in Asia Pacific to encourage gender-neutral hiring and promote more senior employment through return-to-work hires. Through these initiatives, we are becoming an attractive and well recognised employer across our Asia Pacific locations to attract top talent.

+ For more information on diversity and inclusion see pages 54, 55 and 91.

NON-FINANCIAL KPIs

We report eight non-financial KPIs that help measure progress against our strategic actions and our commitment to our people and culture.

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

Key performance indicators continued

Packaging intensity1 (tonnes / £m revenue)

ENVIRONMENT

11,900

7,500

19/20 20/21 21/22 22/23 23/24

Our aim is to provide the best customer experience in the most sustainable way. We work across our network of distribution sites to reduce packaging, while increasing recycled content and recyclability. This is a measure in our SLL. Performance improved by 8% during the year, with positive progress achieved by reducing customer packaging and using reusable eco-totes in internal systems. Since 2019/20 we have reduced packaging intensity by 35%. See page 46 for further details.

We recognise the role and responsibilities we have as a global business to address our environmental impacts and help tackle climate change. Our aim is to decouple our business growth from our carbon footprint and we have reduced our carbon intensity by 63% since 2019/20. Carbon intensity in 2023/24 has been impacted by the integration of emissions data from our acquisitions completed in 2022/23 and 2023/24, as well as Group revenue performance. See pages 44 and 45 for further details.

We target absolute carbon reduction in line with our net zero action plan and this is a measure in our employee rewards programme and SLL. Excluding recent acquisitions, we reduced our direct emissions by 10% from 2022/23 and by 61% since 2019/20. When integrating post-acquisition emissions data from acquisitions completed in 2022/23 and 2023/24, direct emissions increased to 6,800 tonnes CO2e. We are proactively working with our acquired businesses to develop and implement their decarbonisation programmes to stay on track with our ambition to be net zero in our direct operations by 2030. See pages 44 and 45 for further details.

19/20 20/21 21/22 22/23 23/24

Link to remuneration Performance measure in annual incentive

Waste1 (% of waste recycled)

2.3 6,800 1.57 82%

Ensuring we are able to grow and scale the business in a sustainable way is key. In addition to segregating waste materials for recycling, we implement waste reduction initiatives internally and by working with our suppliers. Performance improved during the year with a 6 percentage points improvement from 2022/23. See page 46 for further details.

  1. KPIs are on a constant exchange rates basis and are updated to reflect changes in reporting methodology. 2023/24 data includes businesses acquired in 2022/23 and 2023/24. 2022/23 data also updated to include businesses acquired in that year.

Financial review

PERFORMANCE IN A CHALLENGING ENVIRONMENT

Kate Ringrose CFO

RS Group plc

Revenue £2,942m

Change: (1)% 2022/23: £2,982m

Like-for-like1 revenue growth (8)%

2022/23: 10%

Operating profit £280m

Change: (27)% 2022/23: £383m

Adjusted2 operating profit £312m

Like-for-like1 change: (25)% 2022/23: £402m

Adjusted2 operating profit margin

10.6% 2022/23: 13.5%

Net debt £418m

2022/23: £113m

Revenue £2,942m £2,982m (1)% (8)%
Gross profit £1,264m £1,352m (7)% (11)%
Gross margin 43.0% 45.3% (2.3) pts (1.1) pts
Operating profit £280m £383m (27)% (25)%
Adjusted2
operating profit
£312m £402m (22)% (25)%
Adjusted2
operating profit margin
10.6% 13.5% (2.9) pts (2.2) pts
Adjusted2
operating profit conversion
24.7% 29.7% (5.0) pts (4.4) pts
Profit before tax £249m £372m (33)% (31)%
Adjusted2
profit before tax
£281m £391m (28)% (30)%
Earnings per share 38.8p 60.4p (36)% (34)%
Adjusted2
earnings per share
43.8p 63.6p (31)% (34)%
Cash generated from operations £301m £413m (27)%
Adjusted2
free cash flow
£151m £264m (43)%
Adjusted2
operating cash flow conversion
81.9% 92.0% (10.1) pts
Net debt £418m £113m
Net debt to adjusted2
EBITDA
1.1x 0.2x

Return on capital employed 17.4% 30.8%

Dividend per share 22.0p 20.9p 5%

Overall results

  1. Like-for-like change excludes the impact of acquisitions and the effects of changes in exchange rates on translation of overseas operating results, with 2022/23 converted at 2023/24 average exchange rates. Revenue is also adjusted to eliminate the impact of trading days year on year. Acquisitions are only included once they have been owned for a year, at which point they start to be included in both the current and comparative periods for the same number of months (see Note 3 on pages 135 to 138 for reconciliations).

  2. Adjusted excludes amortisation and impairment of intangible assets arising on acquisition of businesses, acquisition-related items, substantial reorganisation costs, substantial asset write-downs, one-off pension credits or costs, significant tax rate changes and associated income tax (see Note 3 on pages 135 to 138 for reconciliations).

Our financial performance reflects the challenging market and unwinding of our unusual post-pandemic trading benefit."

2024 2023 Change

Like-for-like1 change

Financial review continued

Revenue

Group revenue decreased by 1% to £2,942 million. Like-for-like revenue declined 8% after adjusting for the £282 million contribution from acquisitions, £57 million from adverse exchange rate movements and a negative impact of £24 million from fewer trading days. Trading performance was affected by the challenging macroeconomic environment and the unwinding of our post-pandemic trading tailwinds.

RS benefited from strong post-pandemic trading that boosted our financial performance in 2021/22 and 2022/23 due to excellent product availability when global supply chains were constrained, enhancing our revenue and profit over the two-year period. We estimate this benefit contributed c. £95 million of revenue during 2022/23 which has since unwound as global supply chain issues eased and our customers reduced their high inventory levels, reducing our like-for-like revenue by c. 3% during 2023/24. The unwind of the tailwinds is most evident in electronics and A&C categories and through the reduction in the number of one-off, low-value and transitory customers.

Customer numbers were flat at 1.1 million but on a like-for-like basis decreased by 0.1 million, the majority of which were one-off, low-value customers that we attracted during the post-pandemic trading and have now returned to their normal procurement channels. Larger corporate and key account customer numbers were stable. Our average order value (AOV) (excluding RS Integrated Supply's pass-through sales orders) grew marginally to £257 from £255. This reflected Risoul's higher AOV, a small increase in EMEA, and a reduction in Americas which was impacted by customer destocking.

Our industrial product and service solutions ranges, which account for 81% of Group revenue, decreased by 4% like-for-like. This was a function of a weak A&C product category (42% of Group

revenue), where performance is most correlated with the electronics cycle, offsetting growth in all other categories as the post-pandemic trading tailwinds, especially in Americas, unwound. The macroeconomic environment was challenging as illustrated by the deteriorating Purchasing Manager Index (PMI) and industrial production figures across our main markets.

Our electronics product and service solutions range accounts for 18% of Group revenue. Like-for-like electronics revenue decreased by 22% reflecting the tough comparatives in the prior period due to the very strong performance over the last two years and the unwind of price inflation.

Digital, accounting for 61% of Group revenue, performed slightly ahead of the Group overall with a like-for-like revenue decline of 6%. The flat like-for-like performance from eProcurement and purchasing manager, which drives product pull through and customer loyalty, demonstrates the benefit of targeting higher lifetime value customers. Web revenue decreased by 9% on a like-for-like basis, reflecting less traffic from more transitory customers.

RS PRO, our main own-brand product range, accounts for 13% of Group revenue and grew by 3% like-for-like as the brand extended its product breadth by c. 8,000 and focused its end-to-end sales and marketing in the regions. It also benefited from the rebadging of our safety solutions own brands to RS PRO. Our competitively priced offer continues to gain traction as a quality alternative to branded ranges with quality assurance qualifications, in-house design and testing facilities.

Service solutions revenue, associated with 24% of our Group revenue, increased by 3% like-for-like. This is mainly due to a 2% like-for-like increase in procurement solutions and, in addition, 6% growth in RS Integrated Supply like-for-like revenue reflecting additional contract wins and ongoing strong customer retention.

Gross margin

Group gross margin decreased 2.3 percentage points to 43.0%, of which 1.2 percentage points was a function of the dilutive impact from our recent acquisitions due to their lower digital and own-brand product participation compared to the rest of the Group. Like-for-like gross margin decreased 1.1 percentage points as post-pandemic trading benefits reversed and inflation gains unwound, especially within electronics products. There was an additional inventory impairment for slow moving product within OKdo.

Gross profit fell by 11% on a like-for-like basis. The combined effect of the post-pandemic trading benefit in like-for-like revenue and short-term gross margin improvement led to c. £70 million benefit to our gross profit in 2022/23 which reduced our like-for-like gross profit by c. 5% during 2023/24.

Operating costs

Operating costs, including regional and central costs, increased by 2%. Excluding the impact of acquisitions, the benefit of currency movements, amortisation and impairment of acquired intangibles and acquisition-related items, adjusted operating costs reduced by 6% like-for-like with lower variable supply chain costs and annual incentive accruals more than offsetting salary cost increases and inflation in rates and utilities.

A large proportion of our operating costs relates to our people. We awarded a mid-single digit pay increase across the Group which included an above average increase for our non-management employees in most markets in recognition of the greater impact of inflationary pressures. Given our financial performance during 2023/24, our annual incentive accruals and share-based payments reduced and there was no repeat of the £10 million ad hoc cost-of-living payments made in the prior year, equating to a £47 million total reduction. We anticipate 2024/25 to include improved employee annual incentives.

We continue to invest in our processes, systems and infrastructure to both support growth and efficiency. We invested £24 million during the year and will continue to improve our digital and commercial capabilities, customer experience and data analytics. We are also simplifying our technology platform to support standardised processes. We expect to invest an incremental £15 million, a total of c. £40 million during 2024/25, as we continue to widen our differential with our competitors. There was an additional £5 million of costs relating to technology impairments.

The capital investment we have made in recent years in our supply chain network and regional DC expansions in Fort Worth, US and Bad Hersfeld, Germany, continue to see improved operational efficiency and reduced cost to serve. Our freight costs in continental Europe (excluding Distrelec) have reduced due to lower volumes and optimised inventory sourcing and stocking.

We are taking action to manage our operating costs more effectively. In November 2023 we identified over £30 million of annualised savings. We delivered £9 million of savings during the year, with £8 million of associated costs incurred and a further £5 million of integration costs for the Distrelec acquisitions. During 2024/25 we expect to spend a further c. £13 million to deliver further in-year benefits of c. £22 million.

Central costs (Group strategic investment, Board, Group Finance and Group Professional Services and People costs) decreased by £11 million to £49 million. This is largely because of lower share-based payments and annual incentive costs highlighted earlier. We are reassessing the definition of central costs and will limit it to Group Head Office activity which will result in some of our central costs being attributed to the regions in 2024/25.

Financial review continued

Adjusted operating costs as a percentage of revenue increased by 0.5 percentage points to 32.4% (2022/23: 31.9%). Excluding the impact of acquisition integration costs, impairments and restructuring costs, adjusted operating costs as a percentage of revenue would have been 31.8%. Adjusted operating profit conversion is 5.0 percentage points lower at 24.7%.

Operating profit

Operating profit decreased by 27% to £280 million. Excluding the impact of acquisitions and the adverse impact of currency movements, adjusted operating profit saw a like-for-like decrease of 25%. We estimate that 2022/23 operating profit benefited by c. £60 million from the post-pandemic trading tailwinds which unwound during 2023/24 contributing c. 14% of the like-for-like adjusted operating profit decrease. This is c. £25 million higher than reported at the first half results (November 2023) as we estimate there was also a gross margin benefit across our total Group revenue from price inflation. Adjusted operating profit margin declined by 2.9 percentage points to 10.6%.

Items excluded from adjusted profit

To improve the comparability of information between reporting periods and between businesses with similar assets that were internally generated, we exclude certain items from adjusted profit measures. The items excluded are described below (see Note 3 on pages 135 to 138 for definitions and reconciliations of adjusted measures).

Amortisation and impairment of acquiredintangibles

Amortisation of acquired intangibles was £27 million (2022/23 amortisation and impairment of acquired intangibles: £17 million) and relates to the intangible assets arising from acquisitions.

Acquisition-related items

Acquisition-related items of £5 million are predominantly transaction costs which are directly attributable to the acquisition of Distrelec.

Net finance costs

Net finance costs were £32 million, up from £12 million mainly due to the impact of increased net debt resulting from the acquisitions of Distrelec and Risoul and higher interest rates. At 31 March 2024, 26% of the Group's gross borrowings excluding lease liabilities (2022/23: 49%) were at fixed rates, with surplus cash deposited at variable rates.

Profit before tax

Profit before tax declined 33% to £249 million. Adjusted profit before tax was down 28% to £281 million, 30% on a like-for-like basis.

Taxation

The Group's income tax charge was £65 million (2022/23: £87 million). The adjusted income tax charge, which excludes acquisition-related tax

Summary cash flow

£m 2024 2023
Operating profit 280 383
Add back depreciation and amortisation 84 65
EBITDA 364 448
Add back impairments and loss on disposal of non-current assets 7 12
Movement in working capital (69) (49)
Defined benefit retirement contributions in excess of charge (10) (11)
Movement in provisions 1 (1)
Other 8 15
Cash generated from operations 301 413
Net capital expenditure (52) (46)
Operating cash flow 249 367
Add back cash effect of adjustments1 6 3
Adjusted1
operating cash flow
256 370
Net interest paid (31) (13)
Income tax paid (73) (94)
Adjusted1
free cash flow
151 264
  1. Adjusted excludes the cash impact of substantial reorganisation costs and acquisition-related items.

items and the impact of tax relief on items excluded from adjusted profit before tax, was £73 million (2022/23: £91 million), resulting in an effective tax rate of 26.1% on adjusted profit before tax (2022/23: 23.2%). This reflected the change in the UK tax rate from 19% to 25% effective from 1 April 2023. Going forward we expect the 2024/25 effective tax rate on adjusted profit before tax to be c. 26%.

Earnings per share

Earnings per share declined by 36% to 38.8p. Adjusting for items excluded from adjusted profit and associated income tax effects, adjusted earnings per share of 43.8p declined 34% on a like-for-like basis.

Cash flow

before tax

Lower EBITDA (earnings before interest, tax, depreciation and amortisation) was compounded by a substantial outflow in payables of £82 million. This decrease in payables was due to high balances at March 2023 relating to 2022/23's increase in inventory, and lower accruals due to the slowdown in the business and lower annual incentive accruals

down part of our £400 million SLL facility. The SLL, term loan and the private placement loan notes form our committed debt facilities of £685 million, of which £245 million was undrawn at the year end.

In October 2023, our request to take up one of the one-year term extensions to the SLL was approved by the lenders and so this facility now matures in October 2028, with a further one-year extension option and a lender option accordion of up to a further £100 million remaining.

Financial review continued

at March 2024. As a result, cash generated from operations was £301 million (2022/23: £413 million) with a 10.1 percentage point fall in adjusted operating cash flow conversion to 81.9%.

Net capital expenditure increased from £46 million to £52 million as we continued to invest in optimising our distribution sites, implementing new product management systems, augmenting digital commerce capabilities and strengthening our technology platforms.

Capital expenditure remained at 1.3 times depreciation in line with our typical maintenance capital expenditure levels of 1.0 – 1.5 times depreciation. We anticipate capital expenditure in 2024/25 to be c. £50 million including planned spend to deliver our 2030 ESG action plan such as continuing to decarbonise our regional DC in Beauvais, France, and starting at Bad Hersfeld, Germany, and Fort Worth, US. We anticipate a further c. £7 million of depreciation charges in 2024/25 relating to the capital expenditure on our product and delivery information systems.

Net interest paid increased by £18 million to £31 million due to increased net debt resulting from the acquisitions of Distrelec and Risoul and higher interest rates.

Income tax paid fell to £73 million reflecting lower taxable profit, timing differences and utilisation of losses.

Adjusted free cash flow fell to £151 million following the decrease in operating profit and the unwind of elevated payables from March 2023 as a consequence of large inventory orders during 2022/23.

Working capital

Trade and other receivables have increased by £9 million to £701 million, with the acquisition of Distrelec increasing receivables by £27 million. As the fall in revenue is partly related to the reduction in one-off, low value customers it has a smaller effect on receivables as these customers typically transact using credits cards or with shorter payment terms.

Gross inventories were £725 million, an increase of £65 million with the acquisition of Distrelec accounting for £52 million and the remainder in continental Europe as we continue to add inventory into our extended regional DC in Bad Hersfeld, Germany. Our inventory levels increased in the first half due to the easing of global supply chain issues resulting in the improvement in performance of suppliers fulfilling new orders and the receipt of inventory previously on long lead times. As expected, this unwound in the second half due to our actions to reduce inventory levels in response to declining volumes and, as a result, our inventory turn was flat at 2.6 times year on year. Inventory provisions have increased by £25 million to £69 million, due to the continued sales slowdown pushing inventory into excess, particularly of electronics products where minimum order quantities are high and single-board computing products which are slow moving.

Overall trade and other payables decreased to £603 million from £659 million with the acquisition

Summary balance sheet

31 March 2024 31 March 2023
£m Assets Liabilities Net assets Assets Liabilities Net assets
Intangible assets 983 983 705 705
Property, plant and equipment 181 181 186 186
Right-of-use assets 73 73 47 47
Investment in joint venture 1 1 2 2
Other non-current assets and
liabilities
18 (125) (107) 13 (104) (91)
Current assets and liabilities 1,383 (637) 746 1,330 (685) 646
Capital employed
Retirement benefit net assets /
2,638 (761) 1,877 2,283 (789) 1,494
(obligations) 2 (27) (26) 1 (37) (36)
Net cash / (debt) (including
lease liabilities) 259 (677) (418) 260 (373) (113)
Assets / (liabilities) 2,898 (1,466) 1,433 2,544 (1,199) 1,345

Net debt analysis

£m 2024 2023
Non-current borrowings (440) (185)
Bank overdrafts (163) (140)
Lease liabilities (74) (49)
Gross borrowings (677) (373)
Cash and short-term deposits 259 260
Net debt (418) (113)

those for annual incentives.

Net debt

of Distrelec increasing payables by £36 million. The overall reduction reflects the timing of payments for inventories with high balances outstanding at March 2023 relating to 2022/23's increase in inventory plus the slowdown in the business this year reducing accruals, including

Our net debt has increased to £418 million from £113 million with the acquisition of Distrelec increasing net debt by £333 million.

The acquisition was in part funded by a new three-year term loan of €150 million and drawing

The Group's financial metrics remain strong, with net debt to adjusted EBITDA of 1.1x and EBITA to interest of 10.5x, leaving significant headroom for the Group's banking covenants of net debt to adjusted EBITDA less than 3.25 times and EBITA to interest greater than 3 times.

Financial review continued

items

employee shares

ROCE

ROCE is the adjusted operating profit for the 12 months ended 31 March 2024 expressed as a percentage of the monthly average capital employed (net assets excluding net debt and retirement benefit obligations). ROCE was 17.4% compared to 30.8% last year, due to the impact of acquisitions (5.1 percentage points) and the decline in adjusted operating profit (8.7 percentage points), partly offset by a decrease in monthly average capital employed (0.4 percentage points).

Retirement benefit obligations

Retirement benefit net obligations of the Group's defined benefit schemes were £26 million compared to £36 million at 31 March 2023. The UK defined benefit scheme (our largest scheme) had a net obligation of £16 million under International Accounting Standard 19 'Employee Benefits', being the present value of the agreed future deficit contributions agreed following the March 2022 triennial funding valuation and payable to September 2025.

Dividend

The Board intends to continue to pursue a progressive dividend policy whilst remaining committed to a healthy dividend cover over time by driving improved results and stronger cash flow. The Board proposes to maintain the final dividend at 13.7p per share. This will be paid on 19 July 2024 to shareholders on the register on 14 June 2024. As a result, the total proposed dividend for 2023/24 will be 22.0p per share, representing an increase of 5% over the 2022/23 full-year dividend. Adjusted earnings dividend cover for 2023/24 is 2.0 times.

Foreign exchange risk

The Group does not hedge translation exposure on the income statements of overseas subsidiaries. Based on the mix of non-sterling denominated revenue and adjusted operating profit, a one cent movement in the euro would impact annual adjusted profit before tax by £2.0 million and a one cent movement in the US dollar would impact annual adjusted profit before tax by £0.7 million.

The Group is also exposed to foreign currency transactional risk because most operating companies have some level of payables in currencies other than their functional currency. Some operating companies also have receivables in currencies other than their functional currency. On their behalf, Group Treasury maintains three to seven months hedging against freely tradable currencies to smooth the impact of fluctuations in currency. For Risoul, hedges can extend out to 11 months for US dollar trading projections. The Group's largest exposures related to euros and US dollars.

The 52kW capacity solar panel array and 40kWh battery installed at our offices and FC in Midrand, South Africa have supplied over 45% of the site's electricity use since they were commissioned in October 2023.

Previously, power cuts in South Africa meant that the site relied on its diesel generator for up to 13 hours a day compared to less than six hours per month now the system is operational.

On-site solar power generation has cut energy costs by around 40%, reduced carbon emissions and has provided much needed energy security for RS South Africa.

Retirement benefit obligations

31 March 2024 31 March 2023
£m UK Other Total UK Other Total
Fair value of scheme assets 421 31 452 425 7 432
Defined benefit obligations (385) (26) (411) (391) (6) (396)
Effect of asset ceiling / onerous liability (52) (4) (56) (61) (61)
Status of funded schemes (16) 2 (15) (26) 1 (25)
Unfunded schemes (11) (11) (11) (11)
Total net obligations (16) (10) (26) (26) (10) (36)

EMEA PERFORMANCE

Overall results

2024 2023 Change Like-for-like1
change
Revenue £1,795m £1,769m 1% (5)%
Operating profit2 £256m £276m (7)% (9)%
Operating profit
margin
14.2% 15.6% (1.4) pts (0.6) pts
Digital revenue3 £1,322m £1,311m 1% (3)%
RS PRO revenue3 £346m £338m 2% 3%
Service solutions
revenue3
£532m £506m 5% 5%
    1. Like-for-like adjusted for currency and to exclude the impact of acquisitions; revenue also adjusted for trading days.
    1. See Note 2 on pages 132 and 133 for reconciliations to Group operating profit.
    1. See Note 2 on pages 133 and 134 for disaggregation of revenue analysis and reconciliations to region's revenue.

19%

50.9

NPS

of revenue from RS PRO

Highlights

74%

of revenue from digital

30%

of revenue from service solutions Revenue increased 1% including the acquisition of Distrelec. Like-for-like revenue declined 5% due to the electronics downcycle and low levels of industrial production across the region. PMIs have been below 50 (which represents a contraction) in all major countries throughout the year. Revenue decline was concentrated in Germany given its electronic exposure. We estimate the post-pandemic trading tailwinds contributed c. £35 million of revenue in EMEA during 2022/23 which, as it unwound, reduced our like-for-like revenue by c. 2% during 2023/24.

Our industrial product ranges performed well with 1% like-for-like growth especially within maintenance, mechanical and fluid power, and safety and protection as we continue to focus our sales and marketing efforts on core industrial categories. Demand for electronics reduced at a time when there was excessive inventory and industry destocking. The A&C industrial category is also closely correlated to the electronics cycle and, whilst growth was negative, we outperformed the electronics market.

We have focused our marketing efforts on high lifetime value customers and have seen strong performance from our corporate accounts where revenue grew as that market segment consolidated their distribution partners across multiple categories. Additionally, we are improving the profitability of small value transactions by applying appropriate handling charges. There has been a decrease in small transitory customers, gained during supply shortages and are not our target customers, who have now reverted to their normal distribution channels.

UK and Ireland, which accounts for 38% of the region's revenue, saw a small revenue decline reflecting market weakness and less demand from mid-sized customers. France saw low single digit growth delivering solid performance in our industrial product categories, especially where we have worked closely with our suppliers on specific promotions. Germany suffered from weak PMI data and a high exposure to electronics products, leading to a double-digit revenue decline.

Digital delivered good growth in our eProcurement and purchasing manager solutions. These solutions are integrated within our customers' systems, pulling through product revenue and generating customer loyalty and recurring revenue. Web revenue has been impacted by reduced demand from small and medium‑sized customers.

Our service solutions, which are associated with 30% of EMEA's revenue, benefited from greater participation of our digital solutions as we actively migrated higher-value customers from the web. RS Integrated Supply in EMEA continues to win new contracts and has a strong retention rate for existing customers, however the operational investment required in the early years of contract rollout continued to impact financial performance and depress profitability.

RS PRO increased as customers respond to a lower price point, high quality alternative, and as we rebranded our own-brand Safety Solutions products to RS PRO. We launched RS PRO into the Distrelec ecommerce platforms and saw early success especially in markets where Distrelec has a higher presence than RS such as Switzerland.

Distrelec contributed £135 million to revenue and £6 million to EMEA's operating profit since its acquisition on 30 June 2023. Trading in Distrelec has been similarly impacted by market conditions notably in its electronics exposure in Germany and eastern Europe. However, integration plans have been accelerated which, combined with further cost savings identified, will deliver returns that will cover the Group's cost of capital within three years.

EMEA's like-for-like gross margin was flat due to disciplined control of discounts and some buying efficiencies offsetting the unwinding of the post-pandemic trading benefits (c. 0.7 percentage points impact).

Operating costs fell by 4% like-for-like. Cost measures were offset by inflationary pressures, redundancy charges relating to our cost action programme (including the closure of the FC in Newport, UK and initial steps integrating Distrelec) and impairments on some software and technology products. EMEA's operating profit margin fell by 0.6 percentage points like-for-like to 14.2%. We estimate c. £25 million of operating profit associated with the post-pandemic trading benefit did not repeat in 2023/24.

EMEA's rolling 12-month NPS was 50.9, up from 49.2 in 2022/23. We continued to improve inventory availability as lead times reduced, while inventory investments in our expanded regional DC in Germany and our new FC in Spain have also improved service levels to customers.

AMERICAS PERFORMANCE

Regional review continued

Overall results

2024 2023 Change Like-for-like1
change
Revenue £934m £946m (1)% (13)%
Operating profit2 £101m £149m (32)% (37)%
Operating profit
margin
10.9% 15.7% (4.8) pts (4.2) pts
Digital revenue3 £336m £405m (17)% (13)%
RS PRO revenue3 £7m £7m (6)% (2)%
Service solutions
revenue3
£133m £133m 0% (2)%
    1. Like-for-like adjusted for currency and to exclude the impact of acquisitions; revenue also adjusted for trading days.
    1. See Note 2 on pages 132 and 133 for reconciliations to Group operating profit.
    1. See Note 2 on pages 133 and 134 for disaggregation of revenue analysis and reconciliations to region's revenue.

1%

64.8

NPS

of revenue from RS PRO

Highlights

36%

of revenue from digital

14%

of revenue from service solutions Revenue declined 1% with like-for-like revenue down 13% excluding Risoul, exchange rate movements and the impact of trading days. This performance reflects the change in the electronics cycle and the very strong comparatives in the prior period where we benefited from strong inventory availability. This was enabled by the expansion of our regional DC in Fort Worth, US completed during 2020/21. We estimate the post-pandemic trading benefit contributed c. £50 million of revenue in Americas during 2022/23 which, as it unwound, reduced our like-for-like revenue by c. 5% during 2023/24.

Our performance reflected the soft economic backdrop, PMI data and change in the electronics cycle. Our business has a strong correlation to the build cycles in the electronics market given the additional high exposure to A&C industrial products (70% of the region's revenue versus 42% across the Group) and so was impacted by the decrease in demand and oversupply within the electronics industry more acutely. Additionally, our customer spend in Americas has a greater proportion of direct material and project-related expenditure, with less of a MRO demand than the rest of the Group, and therefore was more affected by customers reducing demand and destocking.

Revenue from digital declined by 13% like-for-like, in line with the region's performance. Our rebranding in February 2023 impacted our search engine optimisation (SEO) and smaller, transactional customer accounts who have less interactions with our sales team. Additionally, the lack of digital sales in Risoul diluted the region's digital revenue participation.

RS Integrated Supply in Americas has undergone several changes as we placed more focus on higher lifetime value customers and put in place processes that will allow the business to scale more quickly and efficiently. We have signed several new contracts with multinational customers and are focusing on driving cross-selling opportunities with RS PRO. Our other service solutions were impacted by lower procurement solution transactions in the declining market.

RS PRO still accounts for only 1% of the region's revenue and is a key focus for our sales and leadership teams. We expect improved revenue participation from our rebranding (RS in Americas having previously traded under the Allied name) and tailoring our product offering to be more appropriate for our customers in the region. We expect participation as a percentage of the region's revenue to increase as we start offering RS PRO products in Risoul.

Risoul had a strong year of growth partially offset by foreign exchange movements on an appreciating Mexican peso. We launched a transactional website in February 2024 to support the future expansion of the business and are introducing a broader product range and enhanced procurement solutions.

Americas' gross margin fell by 2.8 percentage points on a like-for-like basis as the post-pandemic trading tailwinds unwound (accounting for c. 1.4 percentage points) and some increased price competition from the wider availability of products in the market.

Operating profit and operating profit margin declined due to reduced revenue and the resulting gross profit decline. We reduced our operating costs by 8% like-for-like reflecting the restructuring of our teams in the first half of the year and reduced discretionary costs. We continue to invest in initiatives focused on customer growth, digital and our service solutions offering. We estimate c. £25 million of operating profit associated with the post-pandemic trading benefit did not repeat in 2023/24.

Americas' rolling twelve-month NPS was 64.8, down from 65.9 in 2022/23 but still the highest in our Group. This is a strong performance given competitive pricing pressure, lag effect of the rebrand and temporary impact of disrupted relationships from the restructuring of sales teams to better serve our broad customer base. Our focus remains on delivering a strong customer experience through timely response and consistent service.

Regional review continued

ASIA PACIFIC PERFORMANCE of total segment

Overall results

2024 2023 Change Like-for-like1
change
Revenue £214m £268m (20)% (15)%
Operating profit2 £4m £38m (90)% (89)%
Operating profit
margin
1.8% 14.3% (12.5) pts (11.7) pts
Digital revenue3 £123m £161m (23)% (17)%
RS PRO revenue3 £33m £37m (11)% (4)%
Service solutions
revenue3
£43m £46m (6)% 0%
  1. Like-for-like adjusted for currency and to exclude the impact of acquisitions; revenue also adjusted for trading days.

    1. See Note 2 on pages 132 and 133 for reconciliations to Group operating profit.
    1. See Note 2 on pages 133 and 134 for disaggregation of revenue analysis and reconciliations to region's revenue.

16%

21.8

NPS

of revenue from RS PRO

Highlights

58%

of revenue from digital

20%

of revenue from service solutions Asia Pacific's revenue declined by 20% including currency movements. Like-for-like revenue decreased by 15% reflecting a significant market slowdown and subsequent contraction in the electronics market demand coupled with the easing of supply constraints. We estimate the post-pandemic trading tailwinds contributed c. £10 million of revenue in Asia Pacific during 2022/23 which, as it unwound, reduced our like-for-like revenue by c. 4% during 2023/24. Despite the challenges in the region, we believe that with the expansion of capability and geographic footprint capacity over the last year, RS in Asia Pacific will grow to be a differentiated and market-leading, solution-based distributor in the coming years. We have built an extensive geographic operational footprint that separates us from our competitors within the region.

Japan generates over 55% of its revenue from electronics and its customers are largely electronics focused. Greater China, representing 23% of the region's revenue, faced uniquely challenging trading conditions due to reduced external investment as trade shifted outside China's borders and trading sanctions reduced our customer base.

Australia and New Zealand, which accounts for 33% of the region's revenue, maintained low single digit like-for-like revenue growth with targeted marketing to large corporate customers offsetting the market decline. We saw robust trading from large industrial customers and have a lower exposure to electronics customers. Since the year end we have completed a small acquisition, Trident, in Perth, Australia, that expands our service,

warehousing and local support in a major resource hub in Asia Pacific.

South East Asia, which contributes 31% of the region's revenue, saw a high single digit like-for-like decline in revenue mainly due to electronics weakness. Our strategic investments in local inventory capacity, including an upgrade to our FC in Thailand and leasing new FCs in Malaysia, Philippines and New Zealand, improved lead times and supported second half recovery.

Digital like-for-like revenue performance reflected weaker market demand. In the second half, we saw a substantial improvement in both paid and SEO performance. This was driven by better alignment of our marketing to focus on locally stocked products and a new team improving our content and value-add functionality. We also launched several local digital initiatives in the second half, including search engine enhancements.

RS PRO like-for-like revenue decline outperformed the region performance, supported by an enhanced go-to-market strategy, including targeted product marketing campaigns and competitive pricing.

Our gross margin decreased on a like-for-like basis by 6.5 percentage points almost half of which was the unwind of price inflation benefits related to post-pandemic trading. Additionally, we saw heightened competitive pricing as supply chain constraints eased, order books unwound and excess inventory was available in the market.

Our operating profit margin decline reflected the negative operational gearing impact of the lower volumes and gross margin on our cost base. We adjusted our cost base, which delivered some financial benefits in the second half. Over the full year, our operating costs fell like-for-like by 3%. We are focused on operating a more appropriate and flexible cost structure in the region, moving to more local sourcing and increasing our local fulfilment capacity in South East Asia and New Zealand, which is improving our speed to market, reducing delivery times and improving our customer service significantly. We estimate that c. £10 million of operating profit associated with the post-pandemic trading (revenue and gross margin) benefit did not repeat in 2023/24.

Despite the challenges in the region, our focus remains on delivering a strong customer experience. Our rolling twelve-month NPS for Asia Pacific improved to 21.8, compared with 20.2 in 2022/23.

HOW WE MANAGE OUR RISKS EFFECTIVELY

The Group has risk management and internal control processes to identify, assess, manage and monitor the risks which have the potential to affect the achievement of its strategy.

Risk governance

The Board has overall accountability for the Group's risk management, which is delegated to the ExCo and supported by the Group's risk team. The Board and ExCo are committed to setting and embedding a sound risk culture which is aligned with the principles and values of the Group and recognise that the right risk culture is vital in assisting management and employees in the avoidance of many potential organisational difficulties. They aim to set the correct tone from the top and ensure that risk is an intrinsic element of the governance structure.

Risks, viability and going concern

Risk appetite

We define our risk appetite as the amount of risk that the Group is willing to take to meet its strategic objectives and deliver projected returns. The Board has the responsibility of assigning a risk appetite against each of the risk themes and agreeing behaviours that align to each of the appetite categories. The appetite is underpinned by key factors such as our ways of working, treating customers fairly, our strategic actions, along with national and international laws and regulations within the areas in which we operate. There is a low tolerance for health and safety risks, regulatory risks or risks to the reputation of the business. RS will not tolerate fraud or other financial crimes in any aspect of its operations and any suspected acts will be fully investigated and prosecuted if appropriate. See pages 59 and 70 for more information regarding our Code of Conduct and policies.

Risk framework

Risk management is an essential part of business activities, to assist identifying the problems the Group may face and to help avoid or manage them where necessary. Effective risk management empowers management and the organisation to act with autonomy and accountability and supports the Group to use risk information as a guide to good decisions and help prioritise resources.

The risk framework is designed to identify and mitigate potential risks proactively, ensure regulatory compliance, enhance operational efficiency and foster stakeholder confidence. It is a strategic asset for safeguarding the Group's financial health, managing our reputation and ensuring targets are achieved. The members of the ExCo are responsible for the operational day-to-day understanding and adherence to the risk framework and are also tasked with creating

a positive risk culture. Senior managers are responsible for producing risk registers for their areas of the business and being transparent in providing information to the risk team. This process involves market, business and function risk leaders to provide bottom-up visibility of possible risks.

Assessment of risks

The risk owner identifies the controls for each risk and assesses the impact (using both financial and non-financial criteria) and likelihood of the risk occurring (using consistent measures). These assessments consider the effects of the existing controls leading to the resulting net or residual risk.

This assessment process is supplemented by an annual risk and controls questionnaire which is completed by all relevant operating locations and Group-wide functions. This provides more detailed risk information across the Group and is reviewed by the Group's risk team.

Emerging risks

Some risks cannot be easily quantified, often due to a lack of information to facilitate a clear understanding of the consequences. These risks are categorised as emerging and they are closely monitored until more information is available.

Risks, viability and going concern continued

ACCOUNTABLE AND RESPONSIBLE TEAMS

Board

Overall accountability for the Group's approach to risk management. Supported by the Audit Committee to ensure effective internal controls and risk management systems, the Board also approves the Group's risk appetite and the principal risks.

Executive Committee

Responsible for owning and reviewing the Group's risk management process, risks and mitigating internal controls and making recommendations to the Board.

Markets, businesses, regions and Group functions

Identifying, reviewing and communicating local risks using risk registers where applicable.

Supporting teams

Overall

accountability

Risk owners

Group Risk

Supports the business to identify, assess, manage and report risks. This includes providing a consistent measurement process for risks and helping identify risks that should be reported at a Group level.

Other specialist functions

Other functions complementing the Group risk team that oversee areas including information security, technology, legal, compliance and environmental and health and safety teams.

Assurance

Operational Audit

Operational Audit, as part of its scheduled audits, reviews the effectiveness of the Group's mitigating controls for its risks.

BEING CYBER SECURE MANAGING RISKS IN ACTION:

Cyber security continues to be a key concern for all businesses. However, it is short-sighted to only consider technological cyber security risks. RS Group's approach to cyber security has a strong focus on human behaviour and culture and our information security team is passionate about helping our people to stay safe online, whether at work or at home.

We take a people-first approach to our education and awareness, recognising that cyber security can be perceived as complicated and overly technical. Our information security team and our education partners create engaging and friendly content that ensures that employees feel safe to reach out and ask questions, and that they get answers in plain language, not specialist jargon. This includes delivering face-to-face briefing sessions as well as formal and informal videos, how-to guides and blog posts.

Recently, we performed a survey across all employees to help understand their cyber security awareness and tailor our approach to different types of learners and different profiles of risk. This had a strong response rate and we will be using the data gathered to make further improvements in the coming year.

We have also recently launched a new training platform in conjunction with a third-party specialist that continues our people-focused approach to cyber security awareness. This includes tools, tricks and informative blog posts to keep our employees up to date, as well as quizzes to show them where they could improve their online safety knowledge. This platform is informed by research in human psychology and corporate anthropology and adopts a continual learning approach, delivering smaller courses on a regular basis rather than a single annual training package. As well as improving engagement, crucially this enables both greater measurement and greater remediation of human cyber risk.

We take a people-first approach to our education and awareness, recognising that cyber security can be perceived as complicated and overly technical."

OUR PRINCIPAL RISKS AND UNCERTAINTIES

Cyber security Risk theme: Operational

What is the risk and how could it affect us? A successful attack on our systems, sites, data or a third party, means that confidential information is lost or business critical systems become unavailable that may lead to negative customer or supplier impacts, regulatory action, reputational damage and / or loss of business and revenue.

Change initiatives Risk theme: Operational M&A activity

What is the risk and how could it affect us?

We are not able to implement successfully a business and technology change programme to deliver the strategic agenda which could lead to a lack of engagement and prioritisation for deployment and embedding the required change initiatives into the business.

Risk theme: Operational

What is the risk and how could it affect us? We do not realise the appropriate value from our acquisitions.

Principal risks

The Board and ExCo confirm that they have undertaken a robust assessment of the Group's principal and emerging risks, including those that could threaten its business model, future performance, solvency or liquidity, and assessed them against the Group's risk appetite.

For several principal risks, ExCo members will, as part of their ongoing activities, update the Board on these risks and their mitigation. This allows the Board to determine whether the actions being taken by management are sufficient.

Risks direction definition

  • The risk is likely to increase within the next 12 months
  • The risk is likely to remain stable within the next 12 months
  • The risk is likely to reduce within the next 12 months

New risk

What are we doing to manage the risk?

  • Controls in place include technical and organisational protection measures including:
  • ⸰ Firewalls
  • ⸰ Anti-malware software
  • ⸰ Staff training and awareness
  • ⸰ Procedures to update security patches ⸰ Regular security testing
  • ⸰ Incident response processes
  • Regular assessment and continuous development of security controls, including investing in employee education and awareness and further security testing capabilities. This includes running simulations of security incidents with both senior and operational leaders.

What are our future areas of focus?

  • Continue to stay abreast of developments relating to cyber security, including regulatory changes such as
  • The Network and Information Security (NIS2) Directive. – As security threats continue to evolve, we also work collaboratively with the National Cyber Security Centre and other third-party security intelligence organisations.

What are we doing to manage the risk?

– The design and implementation of a robust strategic delivery and execution framework, with sponsorship and leadership by the members of the ExCo, supported by a defined governance process.

What are we doing to manage the risk?

  • Process to build and maintain a pipeline of opportunities, including thorough screening for fit with our agreed strategy and with our culture.
  • Rigorous due diligence and contract negotiation processes, including full involvement of expertise across our businesses, functions and (where appropriate) external advisors.
  • Clear value-focused returns criteria for investments, expertise in comprehensive suite of valuation techniques and a commercial approach to negotiation.
  • Robust integration planning process closely linked with the due diligence process; ownership of the business plan and synergy targets by the acquiring business; detailed synergy capture plan and strong governance of post-acquisition delivery process.

What are our future areas of focus?

  • Continue to train and develop latest industry-standard
  • Provide regular reporting through the quarterly business review process.

What are our future areas of focus? – Deployment of a change management methodology and creation of a community of practice.

  • Continue to audit and refine internal processes.
  • techniques for valuation, acquisition and integration.

Risks, viability and going concern continued

Talent and capability Risk theme: Operational Geopolitical environment Risk theme: Operational Market disruption Risk theme: Strategy and change What is the risk and how could it affect us? If we are not able to attract, develop and retain the necessary high-performing employees and capabilities, we may not be able to meet our ambitious strategic goals and maintain customer service levels and relationships. What is the risk and how could it affect us? Future global destabilisation impacts our international business activities, increasing operating costs, additional trade sanctions, supply chain delays, and / or hinders passage of products between our distribution sites with delays and higher costs. What is the risk and how could it affect us? Unexpected changes in market buying behaviours result in lower than forecast financial results. What are we doing to manage the risk? – Holistic people plan to create the right culture that delivers on our employee vision. – Upweighting succession planning with greater focus on action follow up. – Investing in leader and manager capability development. – Improved cascade of objectives and improved performance management. What are we doing to manage the risk? – Continually monitoring the existing markets in which the Group operates to identify potential uncertainties that may impact our service to customers within countries, regions or globally. – Through our supplier (direct and indirect) relationships, identifying potential supply vulnerabilities and ensuring appropriate resilience is in place. – Considered as part of the due diligence process when looking at potential acquisition targets. – Continued investments in trade compliance intelligence and capabilities. What are we doing to manage the risk? – Continually assess what is 'value' to our customers and the optimal ways to deliver this at an appropriate return for the Group. – Continue to improve our online user experience through rich and differentiated product content to make it easier for customers to compare and select the right product across an unrivalled product range. – Mitigate cyclicality by building increased flexibility into our cost base and targeting less cyclical customer verticals and product categories. What are our future areas of focus? – Introducing strategic workforce planning to ensure we have the capabilities required to deliver the strategy. – Launching employee value proposition for external attraction and internal retention. What are our future areas of focus? – Increase share of local and nearshore sourcing reduces singular risk from one sourcing market. – Continued expansion of our product range in both depth and breadth reduces dependency on any specific supplier or sourcing market. What are our future areas of focus? – Continued targeted expansion of our product range in both depth and breadth to ensure we cover our customers' existing and future needs, including horizon-scanning on future technologies and driving consolidation of customers' purchases with us. – Further development of solutions offering to provide more value to customers and enhance customer loyalty. Risks direction definition The risk is likely to increase within the next 12 months The risk is likely to remain stable within the next 12 months The risk is likely to reduce within the next 12 months New risk

  • The risk is likely to increase within the next 12 months
  • The risk is likely to remain stable within the next 12 months
  • The risk is likely to reduce within the next 12 months

New risk

Business resilience Climate change Access to debt and capital markets
Risk theme: Operational Risk theme: Operational
Risk theme: Financial resilience
What is the risk and how could it affect us?
We are not adequately prepared for a major business
disruption, caused by an unplanned event disrupting
critical infrastructure (physical and / or digital assets),
and cannot carry out key processes and functions.
What is the risk and how could it affect us?
We do not adequately manage the potential impacts
on the business due to climate change effects. This
could be either:
– The physical risks of more extreme weather conditions
(including heatwaves, storms or floods) could impact
employee health and wellbeing, our supply chain
channels and customer service, reducing revenue
and increasing operating and capital costs in order
to mitigate the risks.
– The transition risks associated with the migration to
a low-carbon industrial sector, including declining
demand from heavy and energy intensive industries or
single-use RS products and increased costs of logistics
(due to carbon taxes on fuels and investment in clean
technologies), could lead to reduced revenue or
reduced customer NPS.
What is the risk and how could it affect us?
We are not able to access adequate capital to support
ongoing operations and future growth. This may
impact us in that we cannot generate adequate cash
flow to support day-to-day operations, cannot access
financing to support organic and inorganic
investments and / or do not have adequate debt
facilities to operate as a going concern.
What are we doing to manage the risk?
– Global supply chain network with the ability to fulfil
customer orders by another distribution site and
maintain service.
– Ongoing assessments of critical third-party inventory
suppliers and appropriate inventory levels to mitigate
risk where identified.
– Resilient IT systems infrastructure featuring operating
redundancies and disaster recovery.
– Annual disaster recovery testing of core IT systems,
both digital and supply chain.
– Strict control over upgrades to core transaction
systems and other applications.
What are we doing to manage the risk?
– Refreshed our climate scenario analysis, to overlay
climate scenarios onto our five-year strategic plan.
– Continued to expand our sustainable products,
including our Better World product range, to support
our customers' climate goals.
– Improved our supply chain and operational capabilities,
to reduce emissions from our distribution sites and
product shipments.
– Continued to invest in measures to improve operational
resilience at our distribution sites.
– Supporting new RS businesses to develop and execute
their first-phase decarbonisation plans.
What are we doing to manage the risk?
– Cash forecasting and working capital management.
– Proactive investor relations programme for equity.
– Diversification of funding sources.
– Diversification of debt funding maturities.
– Existing facilities refinanced in excess of 12 months
prior to maturity.
– Robust bank relationship management with
appropriate distribution of ancillary business.
What are our future areas of focus?
– Continued expansion of product ranges stocked closer
to customers to reduce dependency on individual
distribution sites within the network.
– Continue to update legacy systems and test disaster
recovery of existing systems.
What are our future areas of focus?
– Continue to grow our customer offerings and revenue
from sustainable products, service solutions and
low-carbon industries, optimise our supply chain and
focus on business continuity planning and building
upgrades at our distribution sites most exposed to
physical climate impacts.
– Recent acquisitions have impacted the Group's
carbon reduction progress. Investment will be
required to decarbonise these businesses (and future
acquisitions) to continue to meet the Group's target
to be net zero in its direct operations by 2030 and
avoid reputational risk.
What are our future areas of focus?
– Ongoing evaluation of alternative lenders and
funding sources.
– Alignment with strategic forecasts and awareness
of M&A pipeline to ensure preparedness for future
funding needs.
– Continuous assessment of the debt markets and
bank economic advice to make opportunistic
funding decisions and avoid future economic
adverse conditions.

RS Group plc Annual Report and Accounts for the year ended 31 March 2024 36

Risk theme: Regulatory compliance

What is the risk and how could it affect us? We fail to manage legal and regulatory compliance

  • risks which could lead to: – Serious health and safety incidents / breaches
  • Non-compliance with trade, transport or product regulations across different markets
  • Breaches of any other regulatory or legislative requirements (such as the UK Bribery Act 2010 and Criminal Finances Act 2017)
  • Non-conformance with operational compliance, AI policies and NIS2 directive.

What are we doing to manage the risk?

  • Accident and near miss reporting, reduction strategies and actions provided by specialist support.
  • Ongoing reviews of relevant national and international compliance requirements.
  • Training and awareness programmes focusing on legalregulations and requirements.
  • Code of conduct for all employees and whistleblowing facilities to raise concerns.
  • Ethical sourcing policy for suppliers.
  • Our trade compliance systems scanning customer orders to ensure trade compliance requirements are being followed.

What are our future areas of focus?

  • Implementing a monitoring programme focused on key ethics and compliance risks.
  • Continued awareness campaign and promotion ofthe Speak Up process.
  • Focused training on fraud for key roles within the business.
  • Global review process to be introduced to review and challenge submissions.
  • Review and monitoring of AI use across RS.

Risks direction definition

  • The risk is likely to increase
  • The risk is likely to remain stable
  • The risk is likely to reduce within the next 12 months
  • within the next 12 months

  • within the next 12 months
  • New risk

MANAGING RISKS IN ACTION:

OUR APPROACH TO AI GOVERNANCE

Similar to our approach to other technological developments in recent history, such as cloud computing, 3D printing or video conferencing, our AI governance strategy aims to balance the benefit and business opportunity of using this new technology with the risks that it entails (notably on quality, bias, accuracy of output, reputational, legal or security issues). While we do not want to stifle innovation, any deployment of AI within the Group must be done safely and in line with risk appetite.

We have put in place a series of controls adapted to the risk profile of the Group as a user of AI tools:

  • A new Group AI Policy was launched in April 2024 with guidance for our people on how to use AI tools
  • Key principles of the policy have been showcased as part of the Code of Conduct and Privacy training
  • An AI community was formed in December 2023 with representatives from Technology, Information Security, Group Legal and Compliance as well as Indirect Procurement. This community is being expanded to cover regional representation as well. Colleagues who wish to use an AI tool at work can seek

advice from the AI community through the Innovation Forum

  • Technology colleagues are reviewing the IT systems catalogue to assess current AI usage
  • Questions targeting AI usage have been built into the supplier pre-qualification questionnaire as part of the procurement process. This will prevent our suppliers adding AI capabilities as part of their service offering for the Group without express permission
  • Suppliers are also asked to sign bespoke clauses to cover the Group on AI risk

Looking ahead, the Group will need to navigate an evolving global legal framework around the world. The EU is currently leading the charge with an AI Regulation, expected to apply fully by 2026 across all EU member states. We will be closely monitoring legal developments with a particular focus on the EU AI Regulation in order to assess further implications for the Group and adapt our internal control framework accordingly. The AI community will continue to advise our colleagues on implementing AI safely but will also seek to develop an AI toolkit to enable self-service and increase efficiencies.

Our AI governance strategy aims to balance the benefit and business opportunity with the risks that it entails.

Viability statement Assessment of prospects

Our business model and strategy, as described on page 13, is structured so that the Group is a digitally-enabled global distributor of product and service solutions, providing small volumes of our suppliers' products to satisfy our industrial customers' MRO demands. We supply a very broad spread of customers both in terms of industry sector and geography. The Group is not reliant on one particular group of customers or suppliers, with its largest customer accounting for under one percent of revenue and its largest supplier less than five percent of revenue. Our business model is differentiated by: our global network of distribution sites; our customer-centric team; our strong supplier relationships; our broad and deep product offering and service solutions capabilities; and our strong digital presence. The Group has high inventory availability with products sourced from a large number of suppliers and provides customers with a reliable and fast service.

The Group's results and financial position are reviewed monthly by both our ExCo and the Board. Every day the ExCo receives an analysis of the previous day's revenue and gross margin. The Board receives and reviews regularly the monthly management accounts, including cash flows, and also receives regular performance and forecast updates from the CFO and CEO.

We update our detailed rolling 18-month forecast of the Group's income statement, balance sheet and cash flows frequently which are regularly reviewed, and the assumptions approved, by the Board.

The Group's long-term prospects are assessed primarily through our strategic and financial planning process. This includes the preparation of a five-year strategic plan and an annual budget setting process involving both Group and regional management which are updated annually and reviewed and approved by the Board. The ExCo receives and reviews progress against the strategic plan objectives regularly. The Board also receives updates and, if appropriate, the strategic plan is updated depending on progress and performance.

The Board also considers the long-term prospects of the Group as part of its regular monitoring and review of risk management and internal control system, as described on pages 32 and 80 to 83.

Our regular cash flow forecasts enable us to track our net debt position and to take any necessary actions on a timely basis. Our capital position is supported by regular reviews of the Group's funding facilities and banking covenants' headroom, through the Group's Treasury Committee. In April 2023 we took out a new €150 million three-year term loan to partly fund our acquisition of Distrelec and in October 2023 our request to take up one of the one-year term extensions to the £400 million SLL facility was approved by lenders and so now matures in October 2028. Only £155 million of this facility was drawn down at 31 March 2024.

As described throughout this Annual Report and Accounts, the Group's performance was impacted by the challenging macroeconomic environment over the past year and the unwinding of our post-pandemic trading benefit. As a result, like-for-like revenue declined by 8% and adjusted free cash flow fell by 43% to £151 million leading to net debt of £418 million (including lease liabilities of £74 million) at 31 March 2024. We also paid dividends during the year of £104 million (2022/23: £89 million) and the acquisition we completed during the year increased net debt by £333 million. We have ended the year with a strong balance sheet.

Details of our sources of finance are outlined in Note 23 on page 163, with the earliest facilities maturing being the three-year term loan and two tranches of our private placement loan notes in 2026/27.

The Group's debt covenants are EBITA to interest to be greater than 3:1 and net debt to adjusted EBITDA to be less than 3.25:1. At 31 March 2024 EBITA to interest was 10.5x (2022/23: 34.2x) and net debt to adjusted EBITDA was 1.1x (2022/23: 0.2x) (see Note 3 on pages 137 and 138 for reconciliations) and under our strategic plan these are also comfortably met.

Viability assessment period

In its assessment of the Group's viability, the Board has reviewed the assessment period and has determined that a three-year period to 31 March 2027 continues to be most appropriate. The robustness of the strategic plan is significantly higher in the first three years with the final two years being a high-level extrapolation. The Group has few contracts with either customers or suppliers extending beyond three years and, in the main, contracts are for one year or less.

The business operates with a minimal forward order book, generally taking orders and shipping them on the same day. In addition, as more business becomes digital and we become more agile, speed of change increases and so visibility is relatively short term. Of the Group's long-term obligations, the UK pension scheme is the largest and its triennial funding valuation forms the basis of our agreeing its funding with its trustee. Our share-based payment schemes are also mainly for three years.

Assessment of viability

Each of the Group's principal risks and uncertainties on pages 34 to 37 has a potential impact on the Group's viability and so the Board considered various scenarios and examined a number of factors that could impact each in the future. It decided which scenarios would have the most impact on the viability of the Group and determined an appropriately severe but plausible stress test for each of these scenarios.

The strategic plan approved at the January 2024 Board meeting, adjusted to include the estimated effect of our acquisition of Trident in April 2024, is considered to reflect the Board's currently best estimate of the future prospects of the Group. Therefore, in order to assess the viability of the Group, the scenarios and stress tests were modelled by overlaying them onto the adjusted strategic plan to quantify the potential impact of one or more of them crystallising over the assessment period.

The scenarios and related stress tests modelled and how they link to the principal risks and uncertainties were:

Scenario and related stress tests modelled Link to principal risk and uncertainties
Revenue and gross margin down with no
cost mitigations
Revenue falls in 2024/25 by more than the
like-for-like decline in 2023/24, with a further
decline in 2025/26. Gross margin declines in
2024/25 to 40% and operating costs stay static
as no mitigation is taken. Costs move in line with
revenue in future years.
– Change initiatives
– M&A activity
– Talent and capability
– Geopolitical environment
– Market disruption
– Climate change
– Legal and regulatory compliance
Cash collection down
Cash collection from trade receivables
deteriorates leading to trade receivables
impaired by 2% of revenue in 2024/25.
– Geopolitical environment
Significant infrastructure failure
Major incident at the distribution site with
the largest impact, destroying the building
and its contents.
– Business resilience
– Climate change
Major cyber breach / information loss
Major system failure (possibly caused by a cyber
attack) leading to a serious loss of service, fines
for data breach and loss of reputation leading
to halving of revenue growth.
– Cyber security
– Business resilience

In performing the above tests it was assumed that no major reorganisations or significant working capital initiatives occur in mitigation, capital expenditure is not lower than that in the strategic plan, dividends continue to be paid and there are no changes in or extensions to debt financing. As a result, all the above tests model the new principal risk and uncertainty 'Access to debt and capital markets'.

In none of the stress tests were the Group's covenants breached nor were the Group's debt facilities used up. The results of the stress tests to the left showed the Group would be able to withstand the impact of these scenarios occurring.

Reverse stress tests were also undertaken to assess the circumstances that would threaten the Group's current financing arrangements. These included significant declines in revenue, significant declines in revenue and gross margin and a major deterioration in cash collection and would have to result in adjusted operating profit margin falling to under 5% in at least one of the following three years. Also, a reverse stress test of an acquisition of a significantly loss-making business was undertaken and would have to cost over £300 million to use up our debt facilities. All these reverse stress tests assumed that no major reorganisations or significant working capital initiatives occur in mitigation, capital expenditure is unchanged from that in the strategic plan, dividends continue to be paid and there are no changes in or extensions to debt financing. The Board considers the risk of these circumstances occurring to be remote.

The above scenarios are hypothetical and extremely severe for the purpose of creating outcomes that have the ability to threaten the viability of the Group; however, multiple control measures are in place to prevent and mitigate any such occurrences from taking place. If any of these scenarios actually happened, various options are available to the Group to maintain liquidity so as to continue in operation.

Confirmation of viability

Based on the assessment outlined above, the Board has a reasonable expectation that the Group will be able to continue in operation and meet its liabilities as they fall due over the three years to 31 March 2027.

Going concern

The going concern period is defined as a period of at least 12 months from 22 May 2024.

Based on the assessment outline above and the output of our detailed rolling 18-month forecasts, the Board believes that it is appropriate to continue to adopt the going concern basis in preparing the Group's accounts.

Environmental, social and governance (ESG)

CREATING VALUE FOR A BETTER WORLD

Advancing sustainability 42
Championing education and innovation 50
Empowering our people 52
Doing business responsibly 58
  • Read more about our ESG approach at: rsgroup.com/sustainability

RS Group plc Annual Report and Accounts for the year ended 31 March 2024 40

FOR A BETTER WORLD

Our purpose, making amazing happen for a better world, reflects our commitment to delivering results for people, planet and profit. To create value for all our stakeholders, our 2030 ESG action plan targets four global goals and 15 actions where we are driving positive change.

ESG continued

N GLOBAL GOALS
Our 2030 ESG action
plan
-------------- -- ----------------

We continue to take ESG action to support our 1.1 million customers, c. 9,000 people and over 2,500 global suppliers. By targeting the Group's most material ESG actions, as identified through our Corporate Sustainability Reporting Directive (CSRD) aligned double materiality assessment, we are enabling our strategy, strengthening relationships and generating value for all our stakeholders.

Our ESG action plan supports six UN SDGs. A summary of progress against each of our global goals and key action areas can be found in the table below, with detailed progress updates against all 15 actions outlined on pages 42 to 61.

All 2023/24 and 2022/23 ESG data now includes post-acquisition data for businesses acquired by the Group in 2022/23 and 2023/24, unless stated otherwise.

To read more about our ESG approach, including our methodology for collecting and calculating ESG data, accounting for acquisitions and historical performance, head to: rsgroup.com/sustainability

OUR 2030 ESG ACTION PLAN GLOBAL GOALS KEY ACTION AREAS PERFORMANCE HIGHLIGHTS
Advancing sustainability
Developing sustainable
operations and product and
service solutions for our
customers and suppliers
Net zero emissions in direct
operations by 2030, value
chain before 2050; Science
Based Targets initiative (SBTi),
UN Global Compact's Business
Ambition for 1.5°C and UN Race
to Zero commitments
61%
reduction
in Scope 1 and 2
emissions since 2019/20
excluding acquisitions1
53%
of our packaging has
>50% recycled content,
an increase of 6% pts
since 2022/23
26%
reduction in Scope 3
transport emissions
intensity2
since 2019/20
Championing education
andinnovation
Partnering with education providers,
building skills and fostering innovative
solutions that improve lives
Building skills and fostering
innovation with 1.5 million
engineers and innovators
c. 5,200
educational institutions
use our products in
their teaching
£628k
raised for The Washing
Machine Project (TWMP)
to improve lives since
2019/20
1.4m
DesignSpark members,
including professional
design engineers and
students
Supporting six United Nations
Sustainable Development Goals
(UN SDGs):
Empowering our people
Creating a safe, inclusive and
dynamic culture where everyone
can thrive and grow
Working towards a diverse
leadership team of 37% to 42%
women and 17% to 22%
ethnically diverse leaders3
75
employee engagement
score – down from 78
in 2022/23
34%
of our senior leaders are
women and 11% are
ethnically diverse4
46%
reduction in our all
accident frequency
rate4 since 2019/205
Doing business responsibly
Ensuring the highest ethical
standards throughout our
business and global supply chain
Increasing screening and
ESG objectives for suppliers.
ESG metrics in employee
rewards and sustainability
linked loan (SLL)
45%
of employees have
their annual incentives
aligned to carbon
reduction targets
32%
of suppliers by spend
set science-based
targets (SBTs)
66%
of RS PRO suppliers
are Sedex members
  1. Excludes acquisitions completed in 2022/23 and 2023/24. Scope 1 and 2 emissions have been updated to reflect reporting and emissions factor changes.

  2. Tonnes of CO2e due to Scope 3 transportation emissions per tonne of product sold.

  3. We have updated our 2030 D&I actions in 2023/24. See pages 54 and 55 for more.

  4. 102 of 128 senior managers self-reported ethnicity via the employee database (including not specified /

  5. prefer not to say) and 11 identified as non-white.

    1. Per 200,000 hours worked.

ADVANCING SUSTAINABILITY

As a critical partner to the global industrial sector, we play an important role in advancing sustainability and tackling climate change.

By developing a cleaner and greener distribution service and providing sustainable product and service solutions, we can make a real and lasting impact and differentiate our brand as a strategic partner to our customers and suppliers.

By 2030 in our direct operations:
– Carbon emissions: Be net zero with
a SBT to reduce absolute emissions
from our own operations by 75%1
61%
reduction in Scope 1
and 2 emissions since 2019/20
excluding recent acquisitions2,3
– Packaging: Make our packaging
more sustainable: reduce intensity by
30%1
, with 100% of packaging widely
reusable or recyclable and made with
at least 50% recycled content
35%
reduction in packaging intensity
since 2019/204
– Recycling and waste: Reduce,
reuse and recycle our waste: reduce
intensity by 50%1
, recycle > 95% and
achieve zero waste to landfill in our
direct operations
82%
of total waste recycled
Working towards a net zero
global value chain by 2050:
– Product transportation: Reduce
Scope 3 transport emissions by 25%
per tonne of product sold1
26%
reduction in intensity of Scope 3
transport emissions since 2019/205
– Products and solutions: Develop
innovative and sustainable product
and service solutions for all our
customers, including offering
100,000 Better World products1
c. 30k
products in the Better World
product range
– Supplier engagement: Commit to
engaging 67% of suppliers by spend
32%
    1. Performance excludes acquisitions completed in 2022/23 and 2023/24.
    1. Scope 1 and 2 emissions updated to reflect reporting and emissions factor changes.
    1. Tonnes per £m revenue.
    1. Tonnes of CO2e due to Scope 3 transport emissions per tonne of product sold.

2030 ACTIONS PERFORMANCE STATUS COMMENTARY READ MORE
By 2030 in our direct operations:
– Carbon emissions: Be net zero with
a SBT to reduce absolute emissions
from our own operations by 75%1
61%
reduction in Scope 1
and 2 emissions since 2019/20
excluding recent acquisitions2,3
Positive progress made from site energy savings,
switching to renewable electricity and creating
a net zero fleet. Including acquisitions, direct
emissions increased by 19% from 5,700 tCO2e
in 2022/23 to 6,800 tCO2e in 2023/24
Pages 43 to 46
rsgroup.com/
sustainability
– Packaging: Make our packaging
more sustainable: reduce intensity by
30%1
, with 100% of packaging widely
reusable or recyclable and made with
at least 50% recycled content
35%
reduction in packaging intensity
since 2019/204
Packaging intensity decreased by 8% from
2022/23 and by 35% since 2019/20 with recent
acquisitions included. Positive progress due to
reducing customer packaging and using
reusable eco-totes in internal systems
– Recycling and waste: Reduce,
reuse and recycle our waste: reduce
intensity by 50%1
, recycle > 95% and
achieve zero waste to landfill in our
direct operations
82%
of total waste recycled
Overall percentage of waste recycled improved
as we continued to prioritise better waste
segregation, recycling and reuse. For example,
our global distribution centre (DC) in Nuneaton,
UK increased its recycling rate from 74% to 87%
Working towards a net zero
global value chain by 2050:
– Product transportation: Reduce
Scope 3 transport emissions by 25%
per tonne of product sold1
26%
reduction in intensity of Scope 3
transport emissions since 2019/205
Ongoing progress by prioritising modal shifts
and optimising our supply chain to source, store
and ship more products locally to customers
through our distribution sites. However, our
intensity KPI was impacted by a change in global
emissions factors and supply chain challenges
Pages 47 to 49
– Products and solutions: Develop
innovative and sustainable product
and service solutions for all our
customers, including offering
100,000 Better World products1
c. 30k
products in the Better World
product range
Increased Better World product range to
c. 30,000 products from over 90 suppliers,
available in 30 countries worldwide. We also
launched new solutions to help our customers
run their businesses more sustainably
– Supplier engagement: Commit to
engaging 67% of suppliers by spend
to set SBTs by 2025
32%
of suppliers by spend have set SBTs
Positive seven percentage point increase in
suppliers setting SBTs during the year, but off
track to meet our 2025 target. We will continue
to engage suppliers in ESG action in 2024/25
1. By 2029/30 from 2019/20. Status key

Each of our actions are broken down into annual targets that need to be met to remain on track to achieve our 2025 and 2030 goals. The key below reflects our current position:

  • On track or ahead
  • Slightly behind target monitor closely
  • Not on track further action required

More information is available in our full ESG scorecard: rsgroup.com/sustainability

Our net zero plan

Our ambition is to be net zero in our direct operations by 2030 and across our wider value chain by 2050. For RS, this means implementing our science-based emissions reduction targets across Scope 1, 2 and 3 emissions and using certified Gold Standard offsets for any additional residual, hard-to-abate emissions. To achieve this, we have set four SBTs which were validated by the SBTi in 2023/24 and cover the Group's most material operational activities, including our direct operations, logistics, suppliers and products. These targets and their supporting initiatives drive our decarbonisation approach in line with the 2015 Paris Agreement to limit global warming to 1.5°C above pre-industrial levels. Our detailed climate performance covering our direct and indirect activities can be found on pages 44 to 47, our Task Force on Climaterelated Financial Disclosures (TCFD) response on pages 62 to 67 and our independent assurance statement from ERM CVS on pages 68 and 69.

Net zero across our direct operations by 2030 pages 44 and 45 Net zero across our value chain by 2050 pages 47 to 49
We are committed to taking action to decarbonise our direct operations. Our three priority areas are: Over 99% of our emissions sit within our global value chain, which is where we have the greatest opportunity to
drive change and create value for our stakeholders. Our three priority areas are:
1. Decarbonising
our buildings
2. Switching to
renewable electricity
3. Creating a
net zero fleet
1. Sustainable product
and service solutions
2. Product
transportation
3. Supplier
engagement
Upgrading our distribution sites
to be more automated, energy
efficient and sustainable to
provide a better service to our
customers and reduce our
environmental impacts.
Generating and procuring
renewable electricity by installing
solar photovoltaic panels on
our buildings and procuring
green electricity.
Transitioning our company car
fleet to electric and hybrid vehicles
and encouraging adoption with
our people.
Expanding our range of
sustainable product and
service solutions to help
customers reduce costs, save
resources and achieve their
environmental goals.
Cutting the distance our products
travel by sourcing, storing and
shipping closer to customers and
suppliers and switching to less
carbon intensive modalities.
Collaborating with our suppliers
to prioritise carbon reduction
activities that drive reductions
across the value chain, including
sourcing, designing,
manufacturing and shipping
products more sustainably.
Key actions in 2023/24:
– Implemented environmental
management dashboards at our
10 largest sites which include
monthly emissions reduction
targets and monitoring
– Moved to a new energy-efficient
local fulfilment centre (FC) in
Madrid, Spain and progressed
multi-year project to improve
the efficiency of our regional
DCinBeauvais, France
– Worked with a third-party
decarbonisation partner at our
regional DC in Bad Hersfeld,
Germany tocreate a net zero plan
Key actions in 2023/24:
– Installed solar panels at our FC in
Midrand, South Africa which have
provided over 45% of the site's
electricity use since October 2023
– Solar panels on the roof of our FC in
Madrid, Spain
– Group Energy Management Policy
promoted to all owned and leased
sites to procure green electricity
where available. Where purchasing
a renewable energy tariff is not
possible, we purchase Energy
Attribute Certificates for select sites
Key actions in 2023/24:
– Installed over 40 additional electric
charging points in locations across
the UK
– Accelerated UK fleet policy to
mandate the switch to hybrid or
electric vehicles (EVs) to reach our
2030 target
– Established cross-functional
working groups to roll out EV
and hybrid company car policy
to EMEA markets
Key actions in 2023/24:
– Increased the number of Better
World products in our range and
broadened our framework to
target multiple sustainability
improvements across the
product lifecycle (see page 48)
– Continued to expand our
sustainability-focused
maintenance, repair and
operation (MRO) services, such
as energy monitoring and
compressed air surveys (see
page 49)
Key actions in 2023/24:
– Product replenishments from the UK
to our regional DC in Fort Worth, US
moved to sea and road deliveries,
rather than air, to reduce emissions
– Optimised our regional DC in Bad
Hersfeld, Germany to enable more
European customers to be served
locally by road
– Increased carrier engagement and
selection based on sustainability
principles
Key actions in 2023/24:
– Engaged with our top 67% of
suppliers by spend to act on four
sustainability priorities detailed in
our ESG supplier handbook,
including setting SBTs and
becoming members of EcoVadis
or Sedex (see page 61)
– Conducted c. 300 meetings with
suppliers to target development
of more sustainable products,
forinclusion in the Better World
product range
Impact:
4%
reduction in premises energy use
in 2023/24 excluding acquisitions1
Impact:
90%
renewable electricity
use in 2023/24
Impact:
30%
Group company cars and 82% of
UK fleet are electric or hybrid
Impact:
c. 30k
Better World products offered
to customers in 2023/24
Impact:
26%
reduction in product transport
intensity since 2019/202
Impact:
32%
suppliers by spend set carbon
targets with SBTi
1. Performance excludes acquisitions completed in 2022/23 and 2023/24.
2. Tonnes of CO2e due to Scope 3 transport emissions per tonne of product sold.

Access to technologies

Government policies and incentives

Advancing sustainability within our business

Carbon emissions (Scope 1 and 2) in our direct operations

By 2029/30, our ambition is to be net zero in our direct operations. We have set a SBT validated by SBTi to reduce absolute emissions from our own operations by 75% and will use Gold Standard certified offsets closer to 2030 for any residual, hard-to-abate emissions.

Scope 1 and 2 emissions (tonnes CO2e)1
Excluding recent acquisitions2
4,600
Including recent acquisitions3
6,800
10% reduction from 2022/23 19% increase from 2022/23
Carbon intensity (tonnes CO2e/£m)1
Excluding recent acquisitions2
1.8
Including recent acquisitions3
2.3
Unchanged from 2022/23 21% increase from 2022/23
In 2023/24, we integrated post-acquisition data Pathway to net zero

In 2023/24, we integrated post-acquisition data from our acquisitions completed in 2022/23 and 2023/243 into our Scope 1 and 2 emissions reporting. This has increased our direct carbon footprint from 5,100 to 5,700 tonnes CO2e in 2022/23 and from 4,600 to 6,800 tonnes CO2e in 2023/24. Risoul, our industrial product and service solutions business in Mexico, has had a significant impact on our direct operational footprint as it owns its fleet of logistics vehicles to deliver products directly to customers.

We have restated our historic emissions to include emissions from businesses acquired in 2022/23 and 2023/24. This is summarised in the Scope 1 and 2 emissions table (bottom right), along with our pathway to net zero in our direct operations (top right) which shows our updated trajectory towards meeting our ambitions.

We remain committed to achieving our Group net zero ambition and to working with our acquired businesses to decarbonise their operations and inspire action with customers and suppliers.

Our ESG team is proactively supporting operational teams at our acquired businesses of DH, Risoul and Distrelec to develop first-phase decarbonisation plans aligned to the Group's net zero ambition and SBTs. Initial plans will focus on site energy efficiency, options for renewable electricity, hybrid and electric vehicles and logistics optimisation.

We will share more information on our plans and progress in our climate transition plan which will be published in line with compliance timelines.

Scope 1 and 2 emissions1

(tonnes CO2e)

Change
from 2020
2024 2023 2022
Excluding recent acquisitions2 (61)% 4,600 5,100 6,300
Including emissions from acquired businesses,
from the point of RS ownership3
(43)% 6,800 5,700 6,300
Including emissions from acquired businesses,
in 2019/20 baseline year (SBTi target)4
(57)% 6,800 7,300 8,500
    1. KPIs are on a constant exchange rate basis and updated to reflect changes in reporting methodology, emissions factors and additional data. Coverage includes operations under our direct financial control globally.
    1. Performance excludes acquisitions completed in 2022/23 and 2023/24.
    1. Includes post-acquisition data from acquired businesses domnick hunter-RL (Thailand) Co., Ltd. (DH) and Risoul y Cia, S.A. de C.V. (Risoul) (completed in 2022/23) and Distrelec B.V (Distrelec) (completed in 2023/24).
    1. Performance and plan re-based to 2019/20 to include emissions from acquired businesses.

Carbon emissions (Scope 1 and 2) in our direct operations continued

We continued to make strong progress in reducing our Scope 1 and 2 emissions in our existing business in 2023/24, achieving a 10% reduction from 2022/23 excluding recent acquisitions1 .

This was driven by continued activities to reduce energy consumption across our distribution sites, switching to renewable electricity and progressing towards an electric and hybrid company car fleet in the UK.

Through continued energy efficiency improvements at our sites, we achieved a 4% reduction in energy consumption in 2023/24 and a 9% reduction from 2019/201 . The Group's energy intensity has reduced by 33% since our baseline year of 2019/201,4. We also increased the proportion of our UK company cars that are electric or hybrid to 82% (2022/23: 54%).

Carbon reduction will remain a key focus in 2024/25. This is a core KPI for the Group and 45% of our people and leaders are incentivised to drive progress through the Scope 1 and 2 emissions reduction metric in the annual incentive (page 60).

Streamlined Energy and Carbon Reporting (SECR) disclosure

In accordance with UK SECR requirements, our 2023/24 Group Scope 1 and 2 emissions are summarised in the table to the right and restated to include post-acquisition data from acquisitions completed in 2022/23 and 2023/24. Our Scope 3 emissions performance breakdown by material category can be found on page 47.

Environmental Management Systems (EMS)

All of our distribution sites have a robust EMS in place to manage risk, track ongoing performance and identify opportunities to target further emissions reductions. Additionally, 37 distribution sites covering 49% of our operations by revenue and 59% by floor area, are covered by ISO 14001 environmental management certifications.

Greenhouse gas (GHG) emissions (Scope 1 and 2) and SECR disclosure

Metric 2024 2023
Group Scope 1 emissions
Combustion of fossil fuels5 tonnes CO2e 6,022 5,067
Operation of facilities, including fugitive emissions3 tonnes CO2e 119 113
Group Scope 2 emissions6
Purchased electricity (market-based) tonnes CO2 788 594
Electricity use from renewable sources % Group electricity 90% 91%
Electricity use from own renewable generation % Group electricity 2% 2%
Intensity metric
CO2e due to premises energy and vehicles use
per £m revenue
tonnes CO2e / £m 2.3 1.9
Total GHGs per £m revenue3 tonnes CO2e / £m 2.4 2.0
SECR disclosures7
UK total Scope 1 and 2 emissions (market-based) tonnes CO2e 2,614 3,114
UK energy consumption GWh 26.3 29.2
  1. Performance excludes acquisitions completed in 2022/23 and 2023/24.

  2. 2022/23 Scope 1 and 2 CO2e emissions restated as 5,700 tonnes to include businesses acquired in 2022/23.

  3. Figure includes 119 tonnes of CO2e due to fugitive emissions from air-conditioning systems (2022/23: 113 tonnes), which are not included in our reported Scope 1 and 2 emissions of 6,800 tonnes CO2e.

    1. KPIs are on a constant exchange rate basis and updated to reflect changes in reporting methodology, emissions factors and additional data. Coverage includes operations under our direct financial control globally.
    1. Includes emissions of 3,656 tonnes relating to fuel use in company vehicles (2022/23: 2,534 tonnes).
    1. Scope 2 emissions calculated using CO2 factors as CO2e factors are not consistently available for all countries. Market-based emissions from electricity purchased from renewable sources were nil tonnes CO2 (2022/23: nil). Market-based emissions from electricity purchased from non-renewable sources calculated using grid average emission factors. Location-based Scope 2 emissions calculated using grid average factors were 7,630 tonnes CO2 (2022/23: 7,609 tonnes).
    1. SECR: UK emissions were 38% of global market-based emissions. UK energy use, including vehicle energy use, was 46% of global energy use.

GHGs are calculated in line with the GHG Protocol (Corporate Standard) using UK Department for Environment, Food & Rural Affairs and country-specific grid average International Energy Agency emissions factors. Further details can be found in our basis of reporting document and ESG data centre on our website: rsgroup.com/sustainability

absolute CO2e emissions from Scope 1 and 2 and Scope 3 categories 1, 4 and 11; emissions intensity from Scope 1 and 2, product transportation and RS PRO products in-use; and packaging intensity. Their independent assurance report is set out on pages 68 and 69.

CO2e (tonnes) due to 2022/23 and 2023/24 acquisitions

CO2e (tonnes) excluding recent acquisitions

CO2e intensity (tonnes CO2e / £m revenue) excluding recent acquisitions

CO2e intensity (tonnes CO2e / £m revenue) including recent acquisitions

Packaging

By 2029/30, we want to make our packaging more sustainable: reduce intensity by 30% and 100% of packaging to be widely reusable or recyclable and made with at least 50% recycled content.

Packaging intensity1,2

1.57 8% reduction from 2022/23 % packaging made with at least 50% recycled content

Packaging sustainability is a critical issue for our customers. They want to know that we are taking proactive measures to reduce the amount of packaging used, while increasing the amount of recycled content and recyclable materials to minimise waste. Packaging intensity is one of our non-financial KPIs and is included in our SLL targets (see page 60).

In 2023/24, our packaging intensity reduced by 8% from 2022/23 and by 35% from 2019/20. We continued to reduce overall packaging tonnage by using more reusable eco-totes and pallets in our internal replenishment systems and automated packaging machines to produce made-to-fit transit cartons that save space and reduce waste.

Reusable plastic collars were introduced and plastic pallets were increased for inventory replenishments between RS locations in EMEA. This has significantly reduced waste across the organisation.

We made significant progress in switching to more sustainable packaging materials across our regions this year to support our customers:

  • RS in EMEA: we moved to brown packaging boxes which are made from 100% recycled material
  • RS in Americas: we increased the proportion of packaging made with over 50% recycled content from 15% by weight in 2022/23 to 46% in 2023/24
  • RS in the UK, France, Italy and Germany: we replaced plastic tape with paper tape sealing to reduce plastic consumption by four tonnes and make it easier for customers to recycle

Combined, these efforts mean that over 53% of total packaging by weight is made from materials that contain at least 50% recycled content. This represents a 6 percentage points increase in recycled content from 2022/23. At the end of 2023/24, 94% of our packaging was reusable or recyclable, unchanged from 2022/23.

In 2024/25, we will develop the next phase of our packaging strategy, including our initiatives, investment plans and a review of our 2030 packaging targets to identify further opportunities for action.

Recycling and waste

resources, we can also reduce costs and support customer and supplier sustainability preferences. Waste has been a key area of focus for our distribution site management teams in 2023/24 as we prioritised better waste segregation, recycling and reuse across our global operations. Our global DC in Nuneaton, UK implemented a major continuous improvement project to reduce supplier and customer packaging and increase

By 2029/30, we want to reduce, reuse and recycle our waste: reduce intensity by 50%, recycle over 95% and achieve zero waste to landfill in our direct operations.

Waste intensity1,2 Waste recycled
1.37 82%
increased by 1% from 2022/23 increased by 6 pts from 2022/23
We are committed to reducing, reusing and
recycling our waste to create a cleaner and
greener world. By reducing our use of natural
recycling. This led to a 13 percentage point
increase in the site's recycling rate.

In 2023/24, our waste intensity increased by 1% from 2022/23 but was 10% lower than in the 2019/20 baseline year. The proportion of total waste recycled increased by 6 percentage points to 82%. Waste that is not recycled is typically sent for incineration, energy recovery and only to landfill as a last resort. In 2023/24, 11% of our total waste was incinerated, 5% was sent to landfill and 2% was treated via other means of disposal.

  1. Tonnes / £ million revenue.

2. KPIs are on a constant exchange rates basis and are updated to reflect changes in reporting methodology.

Advancing sustainability within our value chain

Scope 3 emissions

As a global distributor of industrial product and service solutions, Scope 3 emissions represent over 99% of our total carbon footprint. It is therefore vital that we collaborate with suppliers and customers to influence reductions in both upstream and downstream emissions. In doing so, we are driving collective climate action and creating greater value for all our stakeholders.

In 2023/24, emissions from the Group's three material Scope 3 emissions categories totalled some 5.2 million tonnes CO2e. We have set SBTs for each of these categories which were validated by the SBTi in 2023/24.

In 2023/24, we worked with third-party experts to refine our Scope 3 product emissions methodologies from a spend-based approach

to a product specific methodology that provides greater accuracy. This has resulted in an increase in our two most material emissions categories from 2022/23: purchased goods and services and in-use emissions from RS PRO products (see table below).

Our reporting methodologies are detailed in our basis of reporting document, which can be found at: rsgroup.com/sustainability. Performance data has been externally assured by ERM CVS (see pages 68 and 69). Moving forward, we will continue to mature our Scope 3 data collection, methodologies and reporting.

In 2024/25, we will focus on in-use emissions from our wider product portfolio, beyond RS PRO.

Key Scope 3 emissions categories

% Change from
2020 2024 2023 2022
Product transportation
Product transportation (Scope 3, Category 4)1,3,5
(18)% 48,400 49,400 54,500
Product transportation carbon intensity2,3,5
(SBTi target)
(26)% 1.23 1.23 1.29
Purchased goods and services
Purchased goods and services (Scope 3, Category 1)3,5
(12)% 2.9m 2.9m 3.0m
% of suppliers by spend with SBTs
(SBTi target)
+17% pts 32% 25% 19%
In-use emissions from RS PRO products
Use of sold products: RS PRO(Scope 3, Category 11)3,4,5
+4% 2.2m 2.5m 2.3m
RS PRO products in-use carbon intensity3,4,5
(SBTi target)
(18)% 184 222 203
  1. Tonnes of CO2e (from inbound, outbound and inter-site deliveries controlled by RS Group).

  2. Transport emissions intensity (tonnes of CO2e from inbound, outbound and inter-site deliveries controlled by RS Group, per tonne of product sold).

  3. KPIs updated to reflect changes in reporting methodology and emissions factors.

  4. Tonnes of CO2e from RS PRO products in-use per tonne of product sold.

  5. Subject to independent external assurance by ERM CVS. See independent assurance report on pages 68 and 69.

Product transportation

By 2029/30, we aim to reduce Scope 3 transport emissions by 25% per tonne of product sold.

Scope 3 transport emissions intensity2,3

1.23 unchanged from 2022/23

With thousands of product shipments every day, including inbound supplier deliveries and outbound customer deliveries, it is critical that we continue to optimise our supply chain to reduce our transport emissions. In 2023/24, our transport emissions intensity2 was unchanged from 2022/23, with an overall decrease of 26% from 2019/20.

Our progress in 2023/24 was impacted by several factors outside our control, including an increase in global emissions factors used to calculate our transport emissions and global supply chain challenges. This was further compounded by a short-term increase in Asia Pacific customer deliveries by air. Despite these challenges, we have continued to make positive strides in our global product transportation strategy to set us on a positive path for the future.

We continued to prioritise modal shifts from air to sea and road in 2023/24. We also implemented several key logistical improvements across our locations. This included the following activities:

  • RS in EMEA: we have expanded the inventory capacity of our regional DC in Bad Hersfeld, Germany by 14% in 2023/24 and introduced new routes into France, Italy and Spain, resulting in less products being shipped from the UK into mainland Europe, reducing emissions and saving transportation costs
  • RS in Spain: our expanded FC in Madrid holds more products locally, reducing delivery distances and emissions
  • RS in Asia Pacific: we expanded our supply chain network with FCs in Malaysia, Thailand, the Philippines and New Zealand to reduce the distance of customer deliveries in these markets by 9%
  • RS in Americas: UK to US product replenishments moved from air to sea, reducing transport emissions on these lanes by 22%

In 2024/25, we will develop the next phase of our transportation strategy, including our initiatives, investment plans and a review of 2030 targets. A key priority will be working with our acquired businesses to support supply chain optimisation and seek opportunities to further reduce air travel, cost and emissions.

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

Sustainable products

By 2029/30, we want to develop innovative and sustainable product and service solutions for all our customers, including an ambition to offer over 100,000 Better World products to customers.

Sustainable products

c. 30,000 products in our Better World product range in 2023/24

Better World products

Better World products enable our customers to make more sustainable and responsible purchasing decisions they can trust. Initially launched in 2022/23 as a range of c. 20,000 products in the UK and Republic of Ireland, we expanded the range in 2023/24 to include 10,000 new products from 50 additional suppliers, across 30 countries.

With customers often finding sustainable purchasing confusing and limited, we launched a claims based framework in March 2024 to offer better choices that are backed by clear, credible and verified sustainability claims.

Partnering with external consultants to ensure its robustness, the framework is structured by product attributes that are aligned to evolving legislation such as the Green Claims Directive. The framework also covers key areas of the product lifecycle, with claims grouped into three categories based on customer need:

  • Made more sustainably: features products that are produced using more sustainable materials or manufacturing processes
  • Sustainable solution: features products that help customers run their business more sustainably; from reducing energy and emissions to protecting health and safety
  • Supports circularity: features products with an increased lifespan, or that can be reused, repaired or recycled to reduce waste

Our Better World product range now features c. 30,000 products from over 90 suppliers and includes over 1,300 products that support energy and carbon reduction or renewable energy generation across customer facilities.

Our ambition is to grow the range to over 100,000 products in the coming years and create a clear and robust sustainability standard for our industry that supports both customers and suppliers. To achieve this ambition, we need our suppliers to accelerate the development and verification of sustainable products at a significantly faster pace. This is something we are strongly advocating for with our supplier partners, but recognise it will take more time for the industry to make this fundamental shift and we have therefore updated our target year to 2029/30.

The Better World product range also forms the foundation of our alignment towards the EU taxonomy for sustainable activities. As we continue to develop the framework, we will begin to report key metrics that are taxonomy-aligned. Our aim is to complete a taxonomy benchmarking analysis over the next year in preparation for reporting in 2025/26.

Better World products answer the clear market need for more sustainable options. The framework helps customers make the right decisions for their own environmental goals."

Markus Schlink Corporate Account Manager, Siemens AG

  • Download the Better World product guidelines here: rsgroup.com/sustainability/ advancing-sustainability/ sustainable-products

Sustainable service solutions

Sustainability solutions

We want to help our customers run their businesses more efficiently, cost effectively, safely and sustainably at all stages of the industrial lifecycle. By offering value-added and sustainability-focused industrial MRO services, we are strengthening customer relationships and increasing revenue through service fees and product pull through:

– Maintenance, repair and operations:

We offer industrial MRO solutions including energy, water and compressed air leakage surveys that promote operational efficiency, cut costs and reduce emissions Highlights: In 2023/24, we successfully launched customer energy and air leak surveys focused on operational compressed air, heat loss / steam loss, panel thermography, LED lighting and pumps. These surveys have been rolled out to a number of UK and Ireland customers as part of an initial trial

– Recycling and circular economy solutions:

We are working with established third-party recycling providers in the UK to provide product recycling schemes for customers and circular economy trials

Highlights: In 2023/24, we continued to develop two new recycling solutions focused on personal protective equipment (PPE) and cable recycling. We are actively seeking pilot customers to develop this further and broaden our offer to cover both refurbish and repair

– Health and safety (H&S) solutions:

We have partnered with training providers to create a comprehensive suite of H&S training courses and customer site surveys including air quality testing, fire risk assessments, H&S audits and healthy building certification Highlights: In 2023/24, in the UK, we launched H&S training courses in collaboration with supplier partners

Supporting low carbon industries

Our product and service solutions support the growth of low-carbon industries by providing their product procurement, industrial MRO and logistics needs. In doing so, RS plays an important role in enabling the transition to a low-carbon economy, while creating new green revenue streams from high value growth industries:

– Renewables:

We are partnering with the UK renewables sector to enable fast access to critical MRO products and solutions which will minimise their downtime and support growth Highlights: In 2023/24, we formed a strategic partnership with energy company Equinor to provide MRO solutions to the off-shore wind sector in the UK. This collaboration will support vital offshore wind projects, including the world's largest offshore wind project, Dogger Bank, UK. We also joined Offshore Renewable Energy (ORE) Catapult and other partners in a project designed to provide off-shore wind operators with vital insight into wind turbine health, logistical planning and MRO product solutions

– Electric vehicles and solar:

We provide a range of products for customers that manufacture, install, operate and maintain EV charging equipment. We are also increasing our range of solar power equipment to support customer sustainability

Highlights: In 2023/24, we enhanced our EV charging offer, increasing the availability of charging points, cables, connectors and electronic components. Our aim is to develop charging kits and bundles to become a one-stop shop for installers and maintainers of EV equipment

Supplier engagement

By 2025, we commit to engaging 67% of suppliers by spend to set SBTs.

Suppliers by spend setting SBTs

32%

7% pts increase from 2022/23

With over 750,000 stocked products from over 2,500 suppliers and a significant proportion of our Scope 3 emissions from purchased goods and services, it is vital that we engage, inspire and collaborate with our supplier partners to decarbonise our value chain. In doing so, we can create long-term value while helping our suppliers reach higher levels of sustainability and making their products and services more attractive to customers.

We continued to engage with our key suppliers in 2023/24 to encourage them to develop and offer more sustainable products, prioritise carbon reduction and set SBTs. Through regular interactions, supplier events, quarterly business reviews (QBRs) and supplier ESG communications, we have made good progress in encouraging our suppliers to take sustainability action. Read page 61 for more.

In 2023/24, 32% of suppliers by spend have set SBTs with the SBTi, an increase of 7 percentage points from 2022/23. Despite steady progress, this means that we are not on track to meet our 2025 ambition of 67%. In 2024/25, we will continue with our programme of supplier ESG engagement to influence further progress.

CHAMPIONING EDUCATION AND INNOVATION

It is essential that we inspire the next generation of industrial innovators to ensure we have the right skills to thrive in the future.

By providing educational products, inspirational learning content and immersive skills development opportunities, we help young engineers and technologists embark onexciting future careers. We also collaborate with social impact partners on projects that improve lives.

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

  • On track or ahead
  • Slightly behind target monitor closely
  • Not on track further action required
  • More information is available in our full ESG scorecard: rsgroup.com/sustainability

Our key actions

Inspiring future engineers and innovators

By 2029/30 we want to reach one million young people with educational technologies, learning content and skills development opportunities to support future engineers and innovators.

We are passionate about inspiring young people, not only by encouraging them to pursue tech-based careers but by directing their development towards purpose-led engineering.

As well as providing educational products to c. 5,200 institutions, we are shaping the next generation of innovators through two key programmes:

  • OKdo education provides coding and electronics products, tools and games to help young students (aged 6-18) learn to code
  • RS Grass Roots education gives young engineers and technologists (aged 18-30) vital skills to inspire and shape their early career

Key actions in 2023/24

OKdo education highlights:

  • Participated in the BBC micro:bit the next gen campaign, an ambitious project from the BBC, Micro:bit Foundation and Nominet to provide every primary school in the UK with tools, resources and training to support skills development in the classroom. As a key partner, OKdo distributed 675,000 micro:bits to reach 90% of UK primary schools (c. 20,000)
  • Continued to support the BBC's annual do your :bit challenge: by donating £20,000 and 500 micro:bit boards to the Compton Unified Schools District, US

RS Grass Roots education highlights:

  • RS student project fund provided students with up to £300-worth of RS products to bring their university projects to life. We also ran Student Project Competition, EPIC and separate projects in South Africa and Spain
  • Provided online learning content to accelerate SuperSkills development and help engineering students gain important employability skills

+ More information rsgroup.com/sustainability uk.rs-online.com/web/content/discovery/education www.okdo.com

Purpose-driven innovation

By 2029/30 we want to engage with 1.5 million engineers and innovators in creating socially responsible and sustainable solutions.

As a purpose-led business at the heart of the global industrial sector, we are passionate about fostering ingenuity by bringing the engineering community together to develop new tech that benefits people and planet.

In 2023/24, through our DesignSpark platform, we engaged with a global community of 1.4 million design engineers, students and innovators from around the world, to accelerate the design and development of projects that improve lives. By promoting our #ActivistEngineering ethos, we encourage engineers to adopt a responsible mindset to influence change.

Key actions in 2023/24 DesignSpark highlights:

  • Promoted the second phase of our Air Quality Project an initiative that encourages DesignSpark members to use a certified open-source, cloud-connected sensor platform (ESDK) to tackle global pollution
  • Continued to work with the Maltese government to support air quality education by implementing our Breathe Better Bear project across ten schools, with additional schools set to take part over the next year. The project features a toy bear linked to an ESDK sensor to educate primary school children on air pollution and climate change
  • Launched a new podcast series called Mission Responsible to coincide with National Engineering Week. The podcast explores how responsible engineering can build a better planet by exploring topics focused on building a sustainable future

  • More information rsgroup.com/sustainability rs-online.com/designspark/home

Social impact partnerships

By 2029/30 we want to support our social impact partners to develop solutions that improve lives, including supporting TWMP to help 100,000 people in need.

To act as a force for good, we support global social impact projects that develop innovative solutions to solve challenges and save lives.

Since 2019/20, we have provided financial and volunteering support to two primary partnerships:

TWMP provides displaced and low-income communities with an accessible, off-grid washing machine solution that has improved the lives of 31,000 people to date

Engineers Without Borders-International (EWB-I) works across the globe to put sustainability at the heart of engineering

Key actions in 2023/24

TWMP highlights:

  • In 2023/24, we raised c. £298,000 for TWMP Foundation through fundraising activities, employee donations and matched-giving. Since 2019/20, we have raised a total of £628,000 for the charity
  • 110 RS employees volunteered to build 39 flatpack washing machines which were sent to communities in need across India, Kenya and Uganda
  • Participated in community wash days near to our regional DC in Fort Worth, US, where employees volunteered to support the homeless community

EWB-I highlights:

– We sponsored EWB-I's Engineering for People Design Challenge in the UK and US, which gives c. 20,000 students the opportunity to design sustainable solutions that tackle community development challenges

+ More information rsgroup.com/sustainability www.thewashingmachineproject.org www.ewb-international.org

ESG continued

EMPOWERING OUR PEOPLE

Our unique team of c. 9,000 individuals is the lifeblood of our business. Every day, their passion and expertise enable us to provide product and service solutions that delight our customers and make amazing happen for abetter world.

Our commitment is to be first choice for our people, creating an inclusive and engaging environment where all our people can grow, learn and thrive.

2030 ACTIONS PERFORMANCE STATUS COMMENTARY READ MORE Engaged employees: Achieve and maintain an employee engagement score in the top 10% of high-performing companies 75 employee engagement score (out of 100) 3 point decrease in 2023/24, from 78 to 75. We have taken action to refine our strategy, values and operating model and enhance our people plan to support engagement See page 54 rsgroup.com/ sustainability Diversity and inclusion (D&I): Ensure our team is reflective of the customers, suppliers and communities we serve by working towards 37% to 42% of our senior leaders being women and 17% to 22% being ethnically diverse1 34% women in senior leadership roles We have made some progress towards our D&I actions to create a more diverse leadership team in 2023/24. Gender diversity among our leaders increased by 4 percentage points to 34%, while ethnic diversity remained unchanged at 11%. Following a benchmark in 2023/24, we have subsequently refined our global D&I strategy and 2030 actions See pages 54 and 55 11% ethnically diverse senior leaders2 Health, safety and wellbeing: Aim for zero accidents involving our people 0.37 8% decrease in our all accident frequency rate3 since 2022/23 Our health and safety performance continued to improve, with a further all accident frequency rate reduction in 2023/24. We will continue to take action to reach zero accidents by 2030 See page 56 Volunteering: Inspire 50% of colleagues to volunteer to support their communities and build new skills 23% of employees have volunteered in the last two years The number of employees using their two days of paid volunteering leave increased by 5% points this year. With 23% of our employees volunteering in the last two years, there is still work to be done to reach our 2030 ambition See page 56 Status key Each of our actions are broken down into annual targets that need to be met to remain on track to achieve our 2025 and 2030 goals. The key below reflects our current position: On track or ahead Slightly behind target – monitor closely Not on track – further action required More information is available in our full ESG scorecard: rsgroup.com/sustainability 1. We have updated our 2030 D&I actions in 2023/24. See pages 54 and 55 for more. 2. 102 of 128 senior managers self-reported ethnicity via the employee database (including not specified / prefer not to say) and 11 identified as non-white. 3. Per 200,000 hours worked.

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

Putting people first

The RS people plan details our approach to attracting, developing, engaging and retaining an outstanding team to meet our long-term strategic and operational aims.

OUR PEOPLE PLAN

Creating an inclusive and engaging environment where everyone is proud and excited to come to work and can perform at their best, develop and thrive.

…to support our strategy, operating model and vision

Our vision for our people is to be first choice by creating an inclusive and engaging environment where everyone is proud and excited to come to work and can perform at their best, develop and thrive.

In 2023/24, we strengthened our commitment to people and culture through the development of our refreshed operating model, people plan and values launched in March 2024 (see pages 13, 18 and 19).

Led by our Chief People Officer, our people plan focuses on four core pillars of culture, talent, capability and reward. It is guided by our values and behaviours and underpinned by two core foundational priorities: D&I to ensure we are promoting diverse thought and representation in everything we do and technology, data and insight to ensure we have robust tools and data to consistently meet the needs of all our stakeholders.

Through our people plan, we are confident we will continue to build and support an outstanding RS team who will embody our values, execute our strategy brilliantly and deliver high performance to create long-term value for all our stakeholders.

Read about how we are putting our people first on pages 54 to 57.

Culture

Employee engagement

By 2029/30, we want to achieve and maintain an employee engagement score in the top 10% of high-performing companies.

Engagement score

75 Down by 3 from 78 in 2022/23

Creating a high-performance, engaged and motivated team is critical for our long-term success. To ensure we are meeting the needs of our people consistently, we regularly check in with them to assess ongoing levels of satisfaction and engagement. In 2023/24, our My Voice survey included 21 questions and was run in 11 languages to gain valuable insights from our global team. We received an 88% response rate this year (2022/23: 86%), our highest to date. We also received more than 11,000 comments (an increase of 11%), which is testament to the trust our colleagues have in sharing their views.

Overall, our engagement score declined by three points in 2023/24, from 78 to 751. Feedback highlighted uncertainty surrounding recent leadership changes, as well as concerns about global economic conditions. This sentiment was

echoed by external engagement benchmarks, which saw a general trend in declining engagement scores globally in 20232. Our current score places us four percentage points below our ambition to be in the top 25% of high-performing companies by 2024/25.

In response, we continue to invest in our people plan and identify ways to evolve our listening approach. From 2024/25, we will conduct quarterly pulse surveys to encourage managers to check in with their people more regularly. This will be further supported by My Voice, which will provide a global view on Group sentiment every 18 months. We hope that these actions will strengthen our two-way listening approach and ensure we continue to meet the needs of our people quickly and effectively.

Diversity and inclusion

By 2029/30, we want to ensure our team reflects the customers, suppliers and communities we serve by working towards 37% to 42% senior leaders being women and 17% to 22% being ethnically diverse.

% female leaders % ethnically diverse leaders3 34% Increase of 4 pts from 2022/23

As a global business, it is vital that we create an inclusive and dynamic environment where all our people can grow and thrive. By promoting a culture of openness and respect, we continue to attract and retain the best talent in our industry and beyond, while harnessing a diverse range of strengths relating to gender, ethnicity, age, neurodiversity, disability and sexuality.

We continued to implement measures to increase the broad diversity of our senior leadership team in 2023/24. During the year, the number of senior leaders that are women increased to 34% (2022/23: 30%), while the percentage of our leaders who are ethnically diverse3 was unchanged.

Despite our continued efforts, we have not made progress at the pace we would wish. To understand why and to help us make a bigger shift, we conducted an external review of our D&I strategy during the year. This identified opportunities to embed D&I more robustly in our governance, systems and processes and data.

We have subsequently used these findings to refine our global D&I strategy, strengthen our action plan and review our 2030 actions to ensure they remain ambitious and achievable. As an outcome, in April 2024, our ExCo agreed revised 2030 D&I actions to ensure our team is reflective of the customers, suppliers and communities we serve, by working towards 37% to 42% of our senior leaders being women and 17% to 22% being ethnically diverse.

11% Unchanged from 2022/23

By introducing a minimum target range to our actions, we continue to be ambitious and aspirational, while creating flexibility to accommodate significant regional variations and changes in representation across our global communities and talent pipelines.

Gender

We are committed to promoting gender diversity across the Group and wider industry to drive our business and sector forward.

Globally, our Group-wide gender split remains balanced, with near equal numbers of men and women across the organisation (2023/24: 49% female; 51% male). At a senior leadership level, our female manager population increased by four percentage points in 2023/24 to 34% (2022/23: 30%)4.

At Board level, composition increased to 56% female Board members (2022/23: 44%), including our Chair and CFO, following the appointment of Kate Ringrose. This was recognised in the FTSE Women Leaders Review for 'Women on Boards' in 2024, where we ranked joint fourth for FTSE 100 Board diversity.

    1. 102 of 128 senior managers self-reported ethnicity via the employee database (including not specified / prefer not to say) and 11 identified as non-white.
    1. The percentage of our manager population which is female has been subject to independent external assurance by ERM CVS. See independent assurance report on pages 68 and 69.

11,000+ comments received in our latest My Voice engagement survey

    1. As at 31 March 2024, we were four points away from the global benchmark for the top 25% of high-performing companies.
    1. Glint's June 2023 Global Benchmark saw a 1% decline in overall engagement scores since our last survey.

Diversity and inclusion continued

We continued to implement measures to support, develop and promote gender diversity across the Group in 2023/24. Highlights include:

  • Elevate: Our women and allies' network brings together and supports global members who are working to bring gender diversity to the forefront of the agenda
  • Accelerating leaders: Continued to support talented women through accelerator programmes like Remarkable Women and Mission Include's 30% Club which promote personal and professional development
  • Women in Tech: Partnered with Women in Electronics in the US to invite 32 women into our workplace and expand employment opportunities for women in industry
  • STEM Returners: Worked with STEM Returners to recruit, develop, retain and promote women and other under-represented groups

Ethnicity

We are committed to promoting a diverse culture reflective of the communities and countries we serve. In support, we are working towards building a more ethnically diverse leadership team. In 2023/24, 11% of our senior leaders identified as ethnically diverse 1 (2022/23: 11%).

To accelerate, we conducted a review of our D&I strategy, 2030 actions and initiatives in 2023/24. We will be taking action on this in 2024/25 to continue to create a more ethnically diverse and gender balanced team.

While we are behind on our 2030 action, we continue to raise awareness of ethnic and cultural diversity across our existing employee base. We have taken important measures to attract, recruit and promote talented people of all races and ethnicities in 2023/24. Highlights include:

  • EmbRACE: Our ethnically diverse employee resource group (ERG) and allies' network brings together global members who are working to recognise and celebrate diversity
  • Accelerating diverse leaders: 20 RS employees joined Mission Include's 30% Club to help

under-represented groups develop leadership skills. A further 20 employees participated by joining the programme as mentors

  • Cultural awareness training: Delivered global training with a focus on cognitive bias and promoting cultural intelligence
  • Celebrating diversity: Continued to celebrate events including Black History Month in the UK and US, Windrush (UK) and Juneteenth (US)

Moving forward, ethnicity will remain a key priority in our refreshed D&I strategy as we look to identify ways to improve our performance and attract diverse talent into our industry and organisation.

Broader inclusion

We are committed to operating as an equal opportunity employer and supporting D&I in its broadest sense so that everyone is proud and excited to come to work and can perform at their best, develop and thrive. We support underrepresented and vulnerable employees by giving them the tools they need to succeed.

Our employee-led ERGs support colleagues in the areas of gender (Elevate), ethnicity (EmbRACE), sexual orientation and LGBTQIA+ (Spectrum) and, youth (Bloomers). Our ERGs actively run events throughout the year to raise awareness across the entire organisation.

We recognise we still have a long way to go, but we are passionate about investing in our people and becoming an inclusive employer of choice.

  1. 102 of 128 senior managers self-reported ethnicity via the employee database (including not specified / prefer not to say) and 11 identified as non-white.

Our external disclosures relating to Board and senior management are aligned to the Financial Conduct Authority's Diversity and Reporting requirements (see pages 90 and 91). Read more about our diversity and inclusion programmes, policies and progress on our website: rsgroup.com/sustainability

Health, safety and wellbeing

By 2029/30, we aim for zero accidents involving our people.

All accident frequency rate (per 200,000 hours)

0.37 Decrease of 8% from 2022/23

In 2019/20, we set the ambition to reach zero accidents involving our people by 2029/30. To achieve this, our Target Zero programme aims to implement measures that continuously improve performance, prevent avoidable incidents and support physical health and mental wellbeing.

Following the acquisition of DH, Risoul and Distrelec, we conducted health and safety audits, assessments, induction and awareness training to align the new sites and our colleagues to Group standards.

We continued to make progress in reducing the number of total accidents and incidents across the Group in 2023/24. Our all-accident frequency rate per 200,000 hours was down 8% to 0.37 – a reduction of 46% since 2019/20. During the year, the total number of accidents across the Group decreased to 32. No accidents resulted in life-changing injuries or fatalities.

To promote a safety-first culture, we encourage our people to have greater awareness and individual ownership of their actions to protect themselves, their colleagues and families. We do this through comprehensive awareness training, best practice alignment and regular reflection through our learning from experience process.

In 2023/24, we continued our Behaviour Based Safety initiative to help employees and leaders identify and eliminate any behaviours that may result in future incidents. We also aligned our distribution sites on five DC safety priorities to ensure that key safety requirements are embedded consistently across our locations.

Near miss reporting continued to underpin our health and safety focus and we conducted regular campaigns to encourage our people to identify and report unsafe acts, hazards and near misses. The total number of near misses reported in 2023/24 increased to 20,124. Once reported, all near misses are investigated immediately, with most corrected at the time of reporting and others requiring more stringent control procedures to be addressed as soon as viable.

To ensure consistency across our operations, all our sites have health and safety management systems in place, with 29 sites certified to ISO 45001 or an equivalent standard, covering 58% of floor area and 33% of our sites. We continue to identify and target sites with higher accident rates and work with them to develop action plans which we monitor closely.

13% increase in reported near misses per head in 2023/24 29

sites certified to ISO 45001 or an equivalent standard

Our performance
Change from
2023
2024 2023 2022
All accidents (3)% 32 33 40
All accident frequency rate (per 200,000 hours) (8)% 0.37 0.40 0.53
Lost time accidents (23)% 17 22 23
Lost time accident frequency rate (per 200,000 hours) (30)% 0.19 0.27 0.31
Total calendar days lost (9)% 302 333 252
Near misses reported +20% 20,124 16,740 13,770
Near misses per head +13% 2.21 1.96 1.76

For additional health and safety data, including how we are supporting mental health and wellbeing, please visit our ESG data centre: rsgroup.com/sustainability

Volunteering

By 2029/30 we want to inspire 50% of our employees to use their volunteer time to have a positive impact on global communities.

% of employees who have volunteered in the last two years

23%

Increase of 5% pts from 2022/23

We continued to support local communities in 2023/24 by encouraging our people to use their two days of paid volunteering leave to participate in community-based initiatives and volunteer for good causes. As well as supporting local communities, volunteering is a great way to develop skills, improve engagement and boost health and wellbeing.

We were pleased to see an increase in volunteering by five percentage points this year, with employees donating a total of 1,700 days to support a local cause or one of our key social impact partners. Key highlights included volunteering for TWMP, where 110 employees volunteered their time to build 39 of the latest

Divya 1.65 washing machines and a further 50 volunteers participated in community wash days to give homeless people the dignity of clean clothes.

While volunteering participation continues to increase steadily, we still have work to do to ensure that 50% of our people are using their time to support community causes. Volunteering will be promoted alongside the roll out of our new values and behaviours in 2024/25 as an example of how we do the right thing.

For more on our volunteering initiatives and activities, go to: rsgroup.com/sustainability

Talent, capability, reward

Talent and leadership

We operate in a competitive industry, which is why we place strong emphasis on accelerating the long-term growth and career advancement of our people and leaders to retain talent and drive our commercial success.

In 2023/24, we continued to increase our insight and rigour into the selection and development of our leadership population. To achieve this, we introduced a Global Executive Talent Policy which defines our common approach to assessing internal and external leadership hires while balancing leadership behaviours with technical capabilities. In 2024/25, we will include leadership succession tracking into our QBRs to embed further talent planning, visibility and accountability.

As part of our talent review process, we regularly identify and nominate future leaders to participate in development activities that are best aligned to their needs. In 2023/24, we enrolled select candidates in strategic learning opportunities such as Ezra Coaching and

Influence with Impact. We also continued to encourage peer-to-peer interaction via monthly Management Matters facilitated sessions and our 2024 Leadership Event, which was attended by 193 people managers in March 2024.

We are also passionate about identifying and investing in emerging talent to accelerate their progression into leadership roles. Through Future Shapers, we are helping ambitious cohorts of employees to develop their leadership skills. Led by Ivy House, 14 employees participated in Future Shapers this year, with a total cohort of 71 employees since the programme began in 2019/20.

We continue to provide apprenticeships and supported 253 colleagues in the UK in 2023/24. We have been recognised as a Gold member of the 5% Club and our employees have spent over 11,000 hours developing their knowledge, skills and behaviours through 'earn and learn' training.

Capability development

Our people are integral to creating a highperformance culture that unlocks the innovation and ingenuity we need to deliver our strategy and to remain first choice for all our stakeholders. By setting a consistent global framework for learning and development, we are shaping the talent we need to thrive.

We invest in our people through a broad mix of on-the-job activities, learning opportunities and formal training. In 2023/24, our employees completed a total of over 51,000 hours of learning through our global learning platform, My Academy, on both mandatory and nonmandatory content. This is supplemented by live training which provides over 30,000 additional training hours.

Our approach to ensuring we have the right capabilities in place is driven by two key global processes: talking performance and talent & succession reviews. By promoting a regular rhythm of career conversations between managers and employees, we can identify developmental needs quickly and effectively to accelerate their progression.

In 2023/24, we introduced a new people managers' guidebook to support our managers with everything they need to positively engage, develop and manage their people. The guidebook includes guidance in facilitating excellent career and development conversations to support skills development and career progression.

We also relaunched our monthly Management Matters sessions in 2023/24 to bring people managers from all roles and regions together to share experiences and learning.

Reward and recognition

We want to provide competitive rewards and benefits to incentivise our people to perform at their best and to attract and retain top talent.

In 2023/24, we enhanced our rewards and benefits to provide a package of physical, social and financial incentives for our people and their families (see pages 103 and 104).

Our approach is guided by our global commitment to ensuring base pay levels are set to pay a living wage and that we offer competitive bonuses to our people, as well as long term incentive plans (LTIPs) to reward our senior leaders. This is supported by a market-based approach that aligns our benefits and rewards packages to local market norms and supports our commitment to diversity and inclusion.

DOING BUSINESS RESPONSIBLY

Our commitment to doing the right thing underpins everything we do and ensures we remain a trusted and transparent partner.

We adopt a strong approach to governance, ethics and compliance both within our business and across our value chain. By actively collaborating with our 2,500+ product suppliers, we ensure that the more than 750,000 products we stock come from responsible businesses that share our high ethical and environmental standards.

2030 ACTIONS PERFORMANCE STATUS COMMENTARY READ MORE
Responsible business:
ESG-related targets included in
our employee rewards
programme across all levels,
geographies and in our SLL
45%
of employees had their annual
incentive aligned to Group carbon
reduction in 2023/24
45% were incentivised to deliver Scope 1 and 2
emissions reduction goals in 2023/24, with a
carbon metric accounting for between 10% to
15% in the Group's annual incentive. Three ESG
metrics are in our £400 million SLL
See page 60
rsgroup.com/
sustainability
Responsible supply chain:
59%
Evaluate our suppliers against our
high ethical and environmental
of suppliers by spend with signed
standards and set ESG objectives
Ethical Trading Declaration
for strategic suppliers
52%
of suppliers by spend have an
EcoVadis rating
We continue to drive ESG action with our
strategic product and service suppliers across
EMEA and RS Integrated Supply. Specifically, we
target our key suppliers (top 67% by spend) by
encouraging them to work on four ESG priorities
set out in our Supplier ESG Handbook. By
including supplier spend from recent
acquisitions, the number of suppliers in the top
67% by spend has increased from c. 350
businesses to 390. This has impacted the
See page 61

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

66%

of RS PRO suppliers by spend are Sedex members

Status key

Each of our actions are broken down into annual targets that need to be met to remain on track to achieve our 2025 and 2030 goals. The key below reflects our current position:

  • On track or ahead
  • Slightly behind target monitor closely
  • Not on track further action required

More information is available in our full ESG scorecard: rsgroup.com/sustainability

See page 60
rsgroup.com/
sustainability

See page 60 rsgroup.com/

percentage of suppliers with a signed Ethical Trading Declaration and an EcoVadis assessment in 2023/24. We will continue to work with the acquisitions in 2024/25 to align to our supply chain ambitions

ESG governance

The ExCo, led by our CEO, has ultimate responsibility for the development, delivery and progress of our 2030 ESG action plan. They oversee the development, implementation and performance management of all ESG-related policies, goals, initiatives, investments and disclosures. The ExCo receives quarterly ESG performance updates and annual training on our net zero strategy and climate transition plans to ensure they are taking action on the Group's key climate-related risks and opportunities, the latest regulations and embedding best practice.

The Board has close oversight of our ESG action plan. They ratify key ESG policies, targets, initiatives and investments, while monitoring progress via regular ESG updates. In respect of ESG, the Board is supported by two of its committees: the Audit Committee (see pages 92 to 98), who ensure alignment to existing and emerging ESG compliance and the Remuneration Committee (see pages 99 to 115), who make decisions on ESG metrics and targets to be included in executive remuneration and employee rewards.

In 2023/24, the Audit Committee reviewed the Group's climate-scenario modelling and wider TCFD disclosure, as well as our updated Scope 3 emissions modelling and recommended these to the Board for disclosure (see page 80). We also selected a new Non-Executive Director ESG lead, Bessie Lee, to provide a deeper governance link between the Board, ExCo and ESG team.

The Group ESG team is responsible for the day-to-day delivery of our ESG action plan. Operating within our Corporate Services function, the team is led by our VP of Social Responsibility & Sustainability and is supported by four cross organisational steering groups focused on net zero, packaging, transport and Better World products. These teams meet monthly to develop

strategic plans, oversee initiatives and manage ongoing performance. The ESG team are also supported by the ESG compliance steering group who oversees the development and delivery of the Group's approach to existing and emerging ESG legislation, including the TCFD and CSRD.

Reporting and disclosure

To ensure our ESG disclosures meet the evolving needs of our stakeholders, we continued to align our reporting to key frameworks, ratings and standards. Our 2023/24 ESG Report and data centre includes up to five years of environmental data and our climate-related KPIs. We also provide a separate basis of reporting document which outlines the reporting methodology for key ESG KPIs. Assurance of our ESG data from ERM CVS can be found on pages 68 and 69. For more, please go to: rsgroup.com/sustainability.

Our ESG disclosures are aligned to the following frameworks and standards:

  • TCFD: In 2023/24, we enhanced our TCFD disclosure with financial modelling and refined our Scope 3 emissions methodology, disclosure and assurance process (see pages 62 to 67)
  • GRI & SASB: Our ESG reporting aligns to the Global Reporting Initiative (GRI) and sectorspecific recommendations of Sustainability Accounting Standards Board (SASB)
  • UNGC: We are members of the United Nation's Global Compact (UNGC), and our latest
  • Communication on Progress (COP) can be found on our website
  • UN SDGs: Our ESG action plan is aligned to six of the UN SDGs where we can make the biggest impact (see page 41)

The ESG regulatory landscape continues to evolve rapidly and we are working hard to stay aligned with the latest standards and sector-specific recommendations. This includes taking measures to align our approach to emerging UK and EU regulation, including CSRD, the International Sustainability Standards Board (ISSB), UK Transition Plan Taskforce (TPT) and the EU and UK Green Taxonomies.

Awards and recognition

In 2023/24, RS Group was awarded Best Company for Sustainability Reporting in the industrial sector at the Corporate ESG Awards 2023, held by ESG Investing. We were also listed in the S&P Global Sustainability Yearbook for the first time, placing us in the top 15% of companies in our industry for ESG action.

We continued to align to leading global ESG ratings in 2023/24, including:

  • EcoVadis: Platinum medal
  • CDP: A- Climate score
  • MSCI: AA rating
  • Sustainalytics: 6.4 score (Global top 50 ESG companies)
  • S&P: Sustainability Yearbook inclusion

Ethics and compliance

We are committed to upholding the highest standards of ethics and compliance across the Group and ask our suppliers and partners to do the same. To ensure consistent action, our key policies and processes align to regional legislative requirements and best practice standards. These include the policies and processes described below and on page 60.

Code of Conduct

In 2023/24, we launched a new Code of Conduct to reinforce our commitment to achieving the highest ethical and legal standards across the Group. The Code of Conduct sets out our policy to maintain the highest standards of ethical conduct and behaviour, legal and compliance requirements we must adhere to and ways of raising concerns via our Speak Up helpline (see page 60).

To familiarise people with the Code of Conduct, we launched mandatory training in early 2024 which 100% of our top 500 leaders and 91% of employees have completed to date, with ongoing training to cover remaining employees.

8

unchanged from 2022/23

ESG governance continued

Ethical trading

We continue to promote ethical standards for our people through the Code of Conduct and for our suppliers through our Procurement Policy and Ethical Trading Policy.

We are committed to partnering with suppliers with strong ESG standards. We ask all our products and service suppliers to sign our Ethical Trading Declaration, or provide their own equivalent ethical policy that aligns to our standards. As of 2023/24, 59% of suppliers by spend had signed our Ethical Trading Declaration or provided their own.

Anti-bribery and corruption

We are committed to conducting our business affairs ethically and transparently, ensuring we do not engage in or facilitate any forms of bribery or corruption as outlined in UNGC Principle 10.

Our Anti-Bribery & Corruption Policy covers our stance on bribes, gifts and hospitality, facilitation payments and political and charitable contributions. This policy and expected procedures are detailed in our Code of Conduct training which all employees are required to complete. We delivered anti-bribery training to 100% of our top 500 leaders in 2023/24.

Whistleblowing

Speak Up, our dedicated whistleblowing process is a confidential method for employees, customers and suppliers to raise concerns regarding ethical or legal concerns without fear of victimisation. Available globally, we provide both an internal channel and an external independent reporting service that is operated by a third party supplier.

In 2023/24, we received 23 Speak Up reports, all of which were investigated and where necessary acted upon. The operation of our Speak Up process is monitored regularly by our Audit Committee (see page 98). We refreshed our Speak Up Policy during the year and continued

to deliver dedicated training, awareness and Speak Up refresher campaigns.

Modern slavery

Our 2024 Modern Slavery Transparency Statement outlines our zero-tolerance stance towards any forms of slavery, human trafficking, child or forced labour within any part of our business or supply chain. This position is reinforced in our Anti-Slavery and Human Trafficking Policy and Ethical Trading Policy.

We comply fully with the International Labour Organization (ILO) Forced Labour Convention and Abolition of Forced Labour Convention and the ILO's Minimum Age Convention. In 2023/24, 91% of our employees undertook modern slavery training as part of our Code of Conduct training, including employees across all DCs.

Data, information security and privacy

We continue to operate a robust information security programme, central to which is our Information Security Policy that is aligned to the principles of the NIST Cybersecurity Framework and ISO 27001. We recognise and respect the high level of trust our customers, suppliers and employees place in us. This is why we continue to maintain a high level of focus on data, privacy and information security, as key mitigations to cyber security as a principal risk for the Group. We also published a Data Incidents Policy and an AI Policy which is being translated for global distribution.

In 2023/24, we brought all our mandatory information security and privacy training requirements into a single course that forms part of our Code of Conduct training. In addition, we provided tailored training to over 600 colleagues across the Group (100% of high risk teams) that deal with personal data from the UK and EU.

For a full list of Group codes, policies and standards, go to: rsgroup.com/sustainability/ codes-policies-and-standards

Incentivising ESG progress

By 2029/30, we want to include ESG-related targets in our employee rewards programme across all levels and geographies.

ESG metrics in Group performance scorecard

We have taken steps to integrate ESG targets into our employee rewards programme to drive progress towards our 2030 ESG action plan. As of 2023/24, 45% of Group employees have their annual incentive aligned to the Group's Scope 1 and 2 emissions reduction target, with this metric accounting for between 10% to 15% of the Group annual incentive. In 2023/24, we exceeded the maximum performance level for this metric. Furthermore, 75 of our senior leaders continue to participate in the Journey to Greatness LTIP, which has employee engagement as a measure.

In addition to these incentives, ESG forms a core part of our performance management at both a Group and individual level. The ExCo and Board receive ESG performance updates quarterly. We also have eight non-financial KPIs in our updated Group performance scorecard which the ExCo will use to manage ESG performance via QBRs with the regions and functions. Specific individuals and teams have ESG targets in their annual objectives and annual incentive structures to drive further progress.

Sustainability-linked loan

a 5% pts decrease from 2022/23

45%

metric in annual incentive

The Group continues to have access to funding via a £400 million SLL facility which is directly linked to the achievement of three of the Group's most material 2030 ESG actions – direct carbon emissions (Scope 1 and 2 CO2e emissions), packaging intensity and the percentage of management that are women. In 2023/24, we met the annual performance targets for all three KPIs, as specified in the SLL framework agreement.

% of employees with carbon reduction

Responsible supply chain

By 2029/30, we want to evaluate all our suppliers against our high ethical and environmental standards and set ESG objectives for strategic suppliers.

Supplier ESG action plan

We are committed to leveraging our position at the centre of the global industrial value chain to drive responsible action among our suppliers, on behalf of our customers. We recognise that sustainability is a new part of the journey for some of our suppliers, which is why we are committed to educating, upskilling and encouraging them to set responsible business standards that align with our own. In doing so, we are forging stronger relationships and accelerating value chain decarbonisation.

We continued to strengthen our approach towards screening and collaborating with suppliers in 2023/24, which helps to reduce risk and increase trust among customers. We target to engage our top 67% of suppliers by spend (c. 390 suppliers) and all RS PRO suppliers on four ESG priorities outlined in our Supplier ESG Handbook:

– Sign and return the Ethical Trading Declaration: 59% of suppliers by spend with a signed Ethical Trading Declaration in place in 2023/24 (2022/23: 50%1 )

  • Develop and offer more sustainable products: Engaged suppliers to develop and offer more sustainable products via ongoing webinars and individual meetings. 50 new suppliers and 10,000 new products were added to the Better World product range in 2023/24, which now totals c. 30,000 products from over 90 suppliers (see page 48)
  • Set science-based carbon reduction targets by 2025: As of 2023/24, 32% of suppliers have set science-based climate goals through the SBTi (see page 49)
  • Become EcoVadis-rated or Sedex members: Continued to encourage strategic suppliers to become EcoVadis rated, with 52% by spend now rated (2022/23: 49%2 ). Not only has participation increased, but overall scores have also improved from an average bronze medal in 2022/23 to silver in 2023/24. Additionally, we encourage RS PRO suppliers to become Sedex members, with 66% of our key suppliers now signed up (2022/23: 49%)

Beyond this, we continued to engage suppliers on key ESG topics throughout the year via webinars and events covering topics such as EcoVadis alignment, sustainable PPE, health and safety and Better World product development.

Finally, we continued to conduct detailed ethics and compliance monitoring with our key suppliers to ensure ongoing alignment to Group standards and expectations. This included:

– Risk screening: As of 2023/24, we have risk screened all existing suppliers on the RS

Since May 2023, all new suppliers are required to complete a mandatory pre-qualification questionnaire as part of our supplier onboarding process. In 2023/24, we updated the questionnaire and trialled a re-qualification supplier ESG questionnaire for our top suppliers, covering 67% of supplier spend. We will aim to re-qualify our suppliers every three years to ensure they are all aligned to evolving and emerging standards

– RS PRO site inspections: 39 audits of higherrisk RS PRO suppliers from Asia took place in 2023/24

More information on our supplier ESG action plan can be found online at: rsgroup.com/ sustainability

database against global government lists – Supplier pre-qualification questionnaires:

  1. Restatement of 2022/23 from 52% to 50% due to updates in reporting methodology and data cleansing.

  2. Restatement of 2022/23 from 50% to 49% due to updates in reporting methodology and data cleansing.

TASK FORCE ON CLIMATE-RELATED FINANCIAL DISCLOSURES

At the time of publication, we have aligned with the requirements of Listing Rule 9.8.6R and the Companies (Strategic Report) (Climate-related Financial Disclosure) Regulations 2022 by including climate-related financial disclosures that are consistent with the 11 TCFD recommendations.

Where possible, we have made use of the TCFD Final Recommendations Report and Annexes (2021) and technical supplements for our quantitative climate scenario analysis. We will continue to use these resources to strengthen our disclosures in the future, including development of our first climate transition plan.

The table below sets out the 11 TCFD recommendations and where the related information can be found within this report:

Recommendation Disclosure Reference
Governance A) Describe the Board's oversight of climate-related risks and opportunities Doing business responsibly (page 59)
B) Management's role in assessing and managing climate-related risks and opportunities Doing business responsibly (page 59)
Strategy A) Describe the climate-related risks and opportunities the organisation has identified over
the short, medium and long term
TCFD strategy (pages 63 to 67)
B) Describe the impact of climate-related risks and opportunities on the organisation's
businesses, strategy and financial planning
TCFD strategy (pages 63 to 67)
C) Describe the resilience of the organisation's strategy, taking into consideration different
climate-related scenarios, including a 2°C or lower scenario
TCFD strategy (pages 63 to 67)
Risk
management
A) Describe the organisation's processes for identifying and assessing climate-related risks TCFD risk management (page 67) / Risks,
viability and going concern (page 36)
B) Describe the organisation's processes for managing climate-related risks TCFD risk management (page 67) / Risks,
viability and going concern (page 36)
C) Describe how processes for identifying, assessing and managing climate-related risks
are integrated into the organisation's overall risk management
TCFD risk management (page 67) / Risks,
viability and going concern (page 36)
Metrics and
targets
A) Disclose the metrics used by the organisation to assess climate-related risks and
opportunities in line with its strategy and risk management process
Advancing sustainability / TCFD metrics
and targets (page 67)
B) Disclose Scope 1, Scope 2 and if appropriate Scope 3 greenhouse gas (GHG) emissions
and the related risks
Advancing sustainability (pages 44, 45
and 47)
C) Describe the targets used by the organisation to manage climate-related risks and
opportunities and performance against targets
Advancing sustainability (pages 42 and
43)

Climate change is one of the greatest challenges facing our world today. As a Group, we are committed to climate action and supporting the critical priorities of the Paris Agreement to limit global warming to 1.5°C above pre-industrial levels. This is not only the right thing to do for people and planet, but core to our purpose of making amazing happen for a better world and our strategy, which is focused on delivering sustainable value for all our stakeholders.

We remain committed to communicating our progress on climate action transparently. This is the third year we have published a TCFD report and we have made good progress in this time, moving from qualitative to quantitative scenario analysis for our five climate-related risks and opportunities (CRROs), embedding strong governance and risk management controls and integrating climate and ESG priorities into our products, solutions, target customer industries and operational capabilities. Our progress to date enables us to mitigate our risks, while leveraging the opportunities to deliver long-term value for our stakeholders by supporting the transition to a low-carbon global industrial sector.

Our five CRROs are summarised in the table on this page and further detail can be found on pages 64 and 65. These remain consistent with our assessment and disclosure in prior TCFD reports (available at: rsgroup.com/sustainability/ reporting-centre), which set out further complementary detail and context on our climate governance and risk management approach and our climate-related scenario analysis.

Governance

Our climate governance activities are fully integrated within our wider corporate governance. For an overview of our ESG governance arrangements and key activities for 2023/24, inclusive of climate risks and opportunities, refer to page 59. For an update on key ExCo and Board climate-related engagement and activities in 2023/24, please refer to pages 80 to 83.

Strategy Driving climate action through our core businessstrategy

Climate action is core to our purpose, strategy, values and 2030 ESG action plan. We refined our strategy in 2023/24 and this has provided an opportunity to deepen this integration further. Some key examples of how we are mitigating climate risks and maximising opportunities, aligned to our strategy include:

  • Customers: developing and retaining customers in industry sectors that are critical to the low-carbon transition, including renewables, utilities and automotive sectors (see page 14)
  • Products: offering our customers more sustainable products that help them to reduce their energy consumption and transition to lower-carbon operations (see pages 15 and 48)
  • Solutions: helping our customers run their businesses more sustainably, via solutions such as energy monitoring and product recycling (see pages 15 and 49)
  • Operational excellence: reducing emissions from our DC operations and product shipments (see pages 16 and 42 to 47)

We are engaging with our suppliers, customers and wider value chain partners to drive collaborative action for a low-carbon global

industrial sector, for example, through our Better World product range and supplier ESG action plan (see pages 48 and 49). We are already seeing our commitment and progress on ESG be a key differentiator in attracting and retaining high-value customers. Alongside this, we are making good progress in developing our climate transition plan, utilising the TPT Framework released in 2023 and will publish this in line with developing compliance timelines.

Refining our approach to climate scenario analysis

In 2023/24, we refreshed our quantitative climate scenario analysis. Our ESG and Group financial control teams worked together to overlay climate scenarios onto our refreshed five-year strategic plan and projected out to 2050. This has helped to bring tighter ownership and control over our CRROs and demonstrates our commitment to embedding climate action across our business.

We have modelled the impact on Group adjusted operating profit after mitigation of the CRROs under three different climate scenarios from the International Energy Agency (IEA) for transition risk and under three Intergovernmental Panel on Climate Change (IPCC) Representative Concentration Pathways (RCPs) for physical risk, which is consistent with our previous analyses (see reference table on page 66).

We identified the likely timeframe for each CRRO to emerge:

  • Short term: 0 to 5 years (aligned to our five-year strategic plan)
  • Medium term: 5 to 10 years (aligned to the risk management process, modelled as 2030 in our quantitative climate scenario analysis)
  • Long term: 10 to 30 years (aligned to the risk management process, modelled as 2050 in our quantitative climate scenario analysis)

Whilst we have identified short-term climate opportunities, we have not identified any material short-term risks. We have modelled our medium and long-term CRROs in the table on page 66.

Our five CRROs

Products, solutions and customers

  1. Changes in customer segments andproduct demand (transition opportunity)

  1. Technology transition andrising fuel costs (transition risk)

Distribution sites

Logistics

    1. Reduced emissions and energy costs through solar generation (transition opportunity)
    1. Impact of extreme heat (physical risk)
    1. Impact of extreme weather (physical risk)

We are already seeing our commitment and progress on ESG be a key differentiator in attracting and retaining high-value customers

2023/24 actions on our CRROs:

CRRO Description Business owners Metrics monitored 2023/24 initiatives, progress and
investment activities
Transition
Opportunity 1. Products, solutions and
customers: Changes
in customer segments
and product demand
Strategic action alignment:
Connected stakeholders:
Customer
Customer
Customer
Customer
Growth in customer segments linked to the
low-carbon economy and product categories
that enable the net zero transition, alongside
a smaller downside of decline in traditional
customer segments (fossil fuel) and products
that are not required in the low-carbon
economy (although modelling indicates this is
of low significance)
Products: Chief
of Product and
Supply Chain
(P&SC)
Solutions: Chief
of Solutions and
Services
– Number of products in the Better World product
range (ambition for 100,000)
– Investment in and incremental revenue from
sustainable products and services e.g. Better World
products, industrial MRO services that reduce
energy and carbon and low-carbon industry sectors
– Overall green revenues metric to be developed,
aligned to UK Green Taxonomy guidance
– Better World products – c. 30,000 products launched
in 30 countries (see page 48)
– Low-carbon industry sectors – business development
team and strategy established for UK offshore wind
industry. Key strategic MRO partnership established
with Equinor to serve the world's largest offshore wind
farm – Dogger Bank, UK (see page 49)
– New sustainability solutions to help customers monitor
and reduce energy in their operations (see page 49)
2024/25 focus: Continue to grow our customer
propositions and revenue from sustainable product
and service solutions and low-carbon industries
Risk 2. Logistics: Technology
transition and rising
fuel costs
Strategic action alignment:
Connected stakeholders:
Customer
Customer
Customer
Customer
Increased costs from third-party logistics
providers associated with carbon freight taxes
and investment in low-carbon technologies
(expected to continue to be embedded in
pricing margin)
Chief of P&SC
and Regional
Presidents (RPs)
– Total CO2 emissions and emissions intensity for
product transportation – 25% reduction per
tonne of product sold by 2029/30 from 2019/20
(SBTi target)
– Logistics costs as a % of revenue
– 26% reduction in absolute carbon emissions from
product transportation since 2019/20201
, delivered
via ongoing initiatives to regionalise and optimise our
supply chain and switch transport modes to sea or
ground to limit distance, air miles, costs and carbon
emissions (see page 47)
2024/25 focus: Continued supply chain optimisation
through regional sourcing, storing and shipping and
modal shift to reduce distances travelled, carbon
footprint and cost
Opportunity 3. Distribution sites:
Reduced emissions
and energy costs through
solar generation
Strategic action alignment:
Connected stakeholders:
Community
Customer
Customer
Customer
Customer
Customer
Customer
Shareholders
Installation of solar panels on available
distribution site roof space to reduce energy
costs and increase resilience
Chief of P&SC
and RPs
– Capital expenditure on distribution site solar
generation and storage solutions has been
embedded in goodwill impairment on page 95
– Reduction in energy costs
– Percentage of 2023/24 electricity use from on-site
solar generation: 2%
– Investing in solar panels at our distribution sites or
leasing new distribution sites with solar installed
– 52kW solar panels array added to our FC at Midrand,
South Africa
– New leased FC in Madrid, Spain, with solar panels
installed
– Proposals in development for other key distribution
sites (see page 43)
2024/25 focus: Review and progress proposals
for installation of solar generation at further sites
  1. Scope 3 emissions from product transportation (Category 4) per tonne of product sold.

2023/24 actions on our CRROs:

Customer

Customer

Customer

CRRO Description Business owners Metrics monitored 2023/24 initiatives, progress and
investment activities
Physical
Risk 4. Distribution sites:
Impact of extreme heat
Strategic action alignment:
Connected stakeholders:
Customer
Customer
Increased costs associated with installation
of high-efficiency cooling systems and / or
potential impacts on the health, safety
and wellbeing of people working at our
distribution sites which could reduce
productivity. Key material site identified
to be exposed to extreme heat is our
regional distribution site in Fort Worth, US
Chief of P&SC
and RPs
– Distribution site operating temperatures
– Worker productivity and absence during high-heat
periods (>35°C and >40°C)
– Capital expenditure in heating, ventilation and air
conditioning (HVAC) systems has been embedded
in goodwill impairment on page 95
– Employee productivity monitored in distribution
sites during high-heat periods with regular breaks
and refreshments
– Building upgrades and new building management
system installed at our regional DC in Fort Worth,
US, supporting HVAC optimisation (c. £0.5 million
capital investment)
– New, modern and energy-efficient FC in Madrid, Spain
and improvement in roof insulation and windows at our
regional Beauvais DC, France, to reduce solar
gain (c. £1 million capital investment)
2024/25 focus: Ongoing mitigation through business
continuity planning, review additional sites for HVAC
and fabric improvement options
Risk 5. Distribution sites:
Impact of extreme weather
Strategic action alignment:
Connected stakeholders:
Customer
Customer
Customer
Extreme weather events, including flooding,
storms and tornadoes, have the potential to
disrupt our operations and logistics and cause
physical damage to our infrastructure. Our
regional distribution sites in Fort Worth, US
was identified to be the key site at risk, due to
physical exposure and strategic importance
for our Americas distribution network
Chief of P&SC
and RPs
– Distribution site insurance costs
– Frequency and cost impact of severe weather
events on distribution sites
– Investment in distribution site facility improvements
– Proactive business continuity planning by our
regional DC team in Fort Worth, US, includes
mitigations such as drop shipments, alternative
warehousing, updated contingency plan and
enhanced revenue recovery procedures
2024/25 focus: Ongoing mitigation through business
continuity planning

Stakeholder key Customer Customer Our people Customer Customer Customer Customer Customers Suppliers Shareholders Community Communities Globe Shareholders Shareholders Strategic action Customers Products Solutions Experience Operational excellence

Updated climate scenario analysis

In 2023/24, our ESG and Group financial control teams conducted quantitative climate scenario analysis, overlaying the CRROs onto our refreshed five-year strategic plan. High-level results of the analysis are shown in the table on the right, with the residual financial impact of CRROs post mitigation. Opportunities indicate a positive net impact on operating profit (shaded green) and risks indicate a negative net impact (shaded red). Our analysis indicates that physical risks are expected to be greater under a higher warming scenario, whereas transition opportunities and risks are greater under lower temperature scenarios, due to faster and more significant policy and market changes to deliver the low-carbon transition.

The main update to our analysis, compared to 2022/23, is that we have reassessed the physical risk from extreme weather on our DC in Fort Worth, US, to be 'Very Low' (post mitigation) under RCP 8.5 scenario (>4oC) compared to previously assessing it to be 'Low'. We conducted a more detailed, externally-facilitated recovery assessment that increased the speed and magnitude of the mitigating activities, which we have included in our analysis. We have also re-categorised our product demand CRRO as an opportunity (previously reported as an opportunity and a risk), as our updated analysis indicates that the downside risk of lost revenue is minimal. Our exposure to the fossil fuel sector is very low, relative to the potential opportunity to expand and further develop our sustainable product and service solutions and support low-carbon industries.

For further detail on our quantitative financial scenario analysis methods, please refer to our basis of reporting document at: rsgroup.com/sustainability

CRRO Financial impact Timeframe1 Annual net impact on Group
adjusted operating profit
Financial materiality key
Transition Temperature rise 1.5°C 2°C >2°C
1. Opp Products, solutions and customers: Annual revenue impact 2030 Very Low Very Low Very Low
changes in customer segments and
product demand
2050 Medium Low Very Low
2.
Risk
Logistics: technology transition
and rising fuel costs
Increased operating costs, fully
offset through embedding in
pricing margin
2030 No impact No impact No impact
2050 No impact No impact No impact
3.
Opp
Distribution sites: reduced emissions
and energy costs through solar generation
Annual operating costs impact
(including depreciation)
2030 Very Low Very Low Very Low
2050 Very Low Very Low Very Low
Physical 2°C >2°C >4°C
4. Risk
Distribution sites: impact
Capital and operating costs to 2030 Very Low Very Low Very Low
of extreme heat mitigate risk, expected to fully
mitigate impact on productivity
Very Low Very Low Very Low
5. Risk Distribution sites: impact
Annual revenue impact and
2030 No impact Very Low Very Low
of extreme weather operating cost, offset by
recovery via insurance policies
2050 No impact Very Low Very Low

Net financial impact

Overall, we have low exposure to physical climate risks, with our operations generally in low-risk locations. Furthermore, our diversified business model and global customer base, strong supplier partnerships and capital strength mean we are well placed to mitigate potential future risks. We are also well positioned to support the transition to a low-carbon industrial sector by leading in sustainable products, solutions and industry sectors.

Our analysis suggests that if we are able to deliver upon our strategic growth ambitions relating to low-carbon products, service solutions and industry sectors, we will see a net positive financial impact from the CRROs. This demonstrates the overall resilience of our business model to manage our risks and maximise our opportunities under various future climate pathways.

Financial materiality key2

Annual impact on Group adjusted operating profit

Very high >32% Low 8 to 16%
High 24 to 32% Very low 0 to 8%
Medium 16 to 24% No impact 0%

Temperature scenarios3

Temperature
Scenario
Temperature Scenario
Transition Physical
1.5°C NZE – 1.4°C 2°C RCP 2.6 – 2.0°C
2°C APS – 2.1°C >2°C RCP 4.5 – 2.4°C
>2°C STEPS – 2.6°C >4°C RCP8.5 – 4.3°C
  1. 2030 – medium term, 2050 – long term. Time horizons for the climate scenario analysis were selected according to the time periods for which data was consistently available for both IEA and RCP scenarios within the range of RS's medium and long-term risk time horizons outlined on page 63.

  2. Aligned to RS enterprise risk management guidance, a CRRO is considered to be material where the annual net impact on adjusted operating profit is greater than +/-2%. CRRO 1 Products, solutions and customers: changes in customer segments and product demand is the only CRRO deemed to be material aligned to this threshold.

  3. NZE – The Net Zero Emissions scenario by 2050, APS – The Announced Pledges Scenario, STEPS – The Stated Policies Scenario (Source: IEA), RCPs 2.6, 4.5 and 8.5 (Source: IPCC).

ESG continued

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

Risk management

Our CRROs are managed via our risk management process to ensure a robust and consistent approach across the Group. We have a high-level CRRO risk register and mitigation plans, which are refreshed periodically in consultation with market and functional leaders. We also have strategies and controls in place to mitigate physical climate-related risks on our operations and wider supply chain (see page 36).

CRROs are integrated into our risk management process for ongoing management. Each CRRO has an owner, mitigating controls and a series of metrics and targets that are monitored and reported on. The internal audit and risk team monitor the controls associated with our CRROs and review these frameworks when conducting audit inspections. A review of ESG impacts is incorporated at the due diligence stage of acquisitions and investment will be added to future integration plans. Updates and key risks are provided to the Risk Committee, ExCo, Audit Committee and the Board during their bi-annual risk reviews to ensure a clear line of sight and integration into our strategy, business planning and decision making. For more information on our principal risks, including climate change, see pages 34 to 37.

Metrics and targets

To understand and manage our climate impacts, we monitor key metrics for our CRROs and have set performance targets related to the most material CRROs (aligned to the materiality of their financial impact as outlined on page 66). Each of our CRROs has a business owner to oversee the approach with relevant leadership teams, see pages 64 and 65. The Group's non-financial KPIs contain four climate-related metrics and targets (Scope 1 and 2 carbon emissions, carbon intensity, packaging intensity and waste recycled) and we have set four SBTs covering our most material Scope 1, 2 and 3 emissions categories, which were validated by the SBTi in 2023/24. These are reviewed by the ExCo quarterly and by the Board twice a year (see page 59).

Our science-based Scope 1 and 2 carbon reduction target is included in the annual performance incentive for 45% of all RS employees, including the annual incentive for Executive Directors, and is also included within our SLL, see page 60. We monitor a set of key climate metrics to ensure our net zero action plan is on track, refer to the Advancing sustainability section pages 42 to 49 for a full update on our progress and performance against our climate-related metrics and targets, as well as our online data centre for the total list of all ESG metrics we monitor. We will continue to develop our climate-related metrics and targets further through our climate transition plan, which we will publish in line with developing compliance timelines.

Our CRROs are managed via our risk management process to ensure a robust and consistent approach across the Group

ESG ASSURANCE

ESG continued

Independent limited assurance report to RS Group plc

ERM Certification and Verification Services Limited (ERM CVS) was engaged by RS Group plc (the Group) to provide limited assurance in relation to the selected information set out below and presented in RS Group's Annual Report and Accounts 2024 (the Report).

Engagement summary
Scope of our assurance
engagement
Whether the 2023/24 data for the following ESG KPIs on pages 41 to 47 and 54 of the Report are fairly presented, in all material respects, in accordance with the reporting criteria:
– Total Scope 1 and Scope 2 GHG emissions (tonnes CO2e)
– Carbon intensity (total Scope 1 and Scope 2 (market-based) GHG emissions in tonnes CO2e per £ million revenue)
– Total Scope 3 GHG emissions from the following categories (tonnes CO2e):
⸰Category 1 – Purchased goods and services
⸰Category 4 – Upstream transportation and distribution
⸰Category 11 – Use of sold products (RS PRO products only)
– Product transportation emissions intensity (tonnes CO2e per tonne of product sold)
– In-use carbon intensity (RS PRO products only) (tonnes CO2e per tonne of product sold)
– Packaging intensity (tonnes packaging per £ million revenue)
– Percentage of management that are women (percentage)
Our assurance engagement does not extend to information in respect of earlier periods or to any other information included in the Report.
Reporting period – 2023/24 (1 April 2023 – 31 March 2024)
Reporting criteria – WBCSD/WRI GHG Protocol Corporate Accounting and Reporting Standard (2004, as updated in 2015 with the Scope 2 Guidance) for the Scope 1 and Scope 2 GHG emissions
– WBCSD/WRI GHG Protocol Corporate Value Chain (Scope 3) Accounting and Reporting Standard for the Scope 3 GHG emissions
– The Group's internal definitions (basis of reporting) for the KPIs, as described in the Group's ESG basis of reporting 2023/24 (see: rsgroup.com/sustainability)
Assurance standard
and
level of assurance
We performed a limited assurance engagement, in accordance with the International Standard on Assurance Engagements ISAE 3000 (Revised) 'Assurance Engagements other
than Audits or Reviews of Historical Financial Information' issued by the International Auditing and Assurance Standards Board.
The procedures performed in a limited assurance engagement vary in nature and timing from and are less in extent than for a reasonable assurance engagement and
consequently, the level of assurance obtained in a limited assurance engagement is substantially lower than the assurance that would have been obtained had a reasonable
assurance engagement been performed.
Respective responsibilities The Group is responsible for preparing the Report and for the collection and presentation of the information within it and for the designing, implementing and maintaining of
internal controls relevant to the preparation and presentation of the selected performance data.
ERM CVS' responsibility is to provide a conclusion to the Group on the agreed scope based on our engagement terms with the Group, the assurance activities performed and
exercising our professional judgement.

Our conclusion

Based on our activities, as described below, nothing has come to our attention to indicate that the 2023/24 data for the ESG KPIs listed under Scope of our assurance engagement on page 68 are not fairly presented on pages 41 to 47 and 54 of the Report, in all material respects, in accordance with the reporting criteria.

Our assurance activities

Considering the level of assurance and our assessment of the risk of material misstatement of the 2023/24 data and information for the selected disclosures a multi-disciplinary team of sustainability and assurance specialists performed a range of procedures that included, but was not restricted to, the following:

  • Evaluating the appropriateness of the reporting criteria for the selected disclosures
  • Interviews with RS Group management personnel and external consultants responsible for the management of the ESG KPI data to understand and evaluate the data management systems and processes (including internal review processes) used for measuring, collecting and reporting the ESG KPI data
  • In-person site visits to RS Group facilities in Mexico, Italy and the UK to review the data measurement, collection and reporting

processes at the facility level and to test the consistency of reported 2023/24 data for the energy and fuel use underlying the Scope 1 and Scope 2 GHG emissions and for packaging with underlying source data and related documentation

  • An analytical review of the 2023/24 data for all the Group locations included in the reporting boundary, including a review of the completeness of the data and of the mathematical accuracy of the consolidation of the data
  • A review of the unit conversion and emission factors used in the calculation of the GHG emissions data and the alignment of these factors with the relevant sources
  • A review of the definition of management roles applied by the Group in the calculation of the percentage of management that are women and a review of employee data by gender and grade
  • A review of the presentation of information relevant to the scope of our work in the Report to ensure consistency with our findings

The limitations of our engagement

The reliability of the assured information is subject to inherent uncertainties, given the available methods for determining, calculating or estimating the underlying information. It is important to understand our assurance conclusions in this context.

For the carbon and packaging intensity KPIs, we reviewed the accuracy of the calculations based on the final, assured GHG emissions and packaging data for 2023/24 and the audited revenue figure for 2023/24 provided by the Group; we have not separately audited the revenue figure used in the calculation of these KPIs.

For the Scope 3 GHG emissions from categories 1 and 11 and the in-use carbon intensity for RS PRO products, our work consisted of reviewing the calculations of the GHG emissions and the carbon intensity based on purchase and sales transactions extracted from the Group's financial systems and applying the methodology developed by the Group; we have not separately audited the purchase and sales transactions underlying these GHG emissions and carbon intensity.

Our observations

We have provided the Group with a separate Management Report with our detailed observations. Without affecting our assurance conclusion, we make the following observation: – As disclosed on page 47 of the Report and in the ESG basis of reporting 2023/24, the Group accounts for product transportation (Scope 3 Category 4) GHG emissions from inbound, outbound and inter-site deliveries where these are controlled by RS Group

Our independence, integrity and quality control

ERM CVS is an independent certification and verification body accredited by the United Kingdom Accreditation Service to ISO 17021:2015. Accordingly we maintain a comprehensive system of quality control, including documented policies and procedures regarding compliance with ethical requirements, professional standards and applicable legal and regulatory requirements. Our quality management system is at least as demanding as the relevant sections of ISQM-1 and ISQM-2 (2022).

ERM CVS applies a Code of Conduct and related policies to ensure that its employees maintain integrity, objectivity, professional competence and high ethical standards in their work. Our processes are designed and implemented to ensure that the work we undertake is objective, impartial and free from bias and conflict of interest. Our certified management system covers independence and ethical requirements that are at least as demanding as the relevant sections of the IESBA Code relating to assurance engagements.

ERM CVS has extensive experience in conducting assurance on environmental, social, ethical and health and safety information, systems and processes and provides no consultancy related services to the Group in any respect.

Gareth Manning Partner, Corporate Assurance UK, London

22 May 2024

ERM Certification and Verification Services Limited www.ermcvs.com Email: [email protected]

Regulatory statements

NON-FINANCIAL AND SUSTAINABILITY INFORMATION STATEMENT

This section constitutes the Group's non-financial information statement (NFIS), produced to comply with sections 414CA and 414CB of the Companies Act 2006. The information presented below is incorporated by cross-reference and most of the policies listed can be found on our website: rsgroup.com/sustainability/codes-policies-and-standards. Our Code of Conduct underpins the Group's business activities while providing our stakeholders with clear guidance on expected behaviours, actions and compliance requirements covering each of the below areas.

Reporting requirement and policy position Relevant policies and standards Due diligence and further information
Environmental
matters
Our environmental policies set out our commitment to
continuously improving our environmental performance
to ensure sustainable growth in line with global goals.
Global Environmental Policy
Group Energy Management Policy
Supplier Ethical Trading Declaration
– Advancing sustainability: pages 42 to 47
– TCFD report: pages 62 to 67
– Sustainability section of website: rsgroup.com/sustainability
People Our people policies support our people plan and ambition
to create an inclusive and engaging environment where
everyone is proud and excited to come to work and can
perform at their best, develop and thrive.
Group Health & Safety Policy
Diversity and Inclusion Policy
Gender Pay Gap Report
Equal Opportunity Policy
Speak Up Policy
– Empowering our people: pages 52 to 57
– Governance report: pages 72 to 119
– Nomination Committee report: pages 88 to 91
– Sustainability section of website: rsgroup.com/sustainability
Social matters We have strict standards of behaviour that we expect of
our employees and supply chain partners, which are set
out in our Code of Conduct and Ethical Trading Declaration.
This includes respecting and safeguarding our people and
wider community.
Supplier Code of Conduct
Ethical Trading Declaration
Information Security Policy
Volunteering Policy
– Empowering our people: pages 52 to 57
– Doing business responsibly: pages 58 to 61
– Sustainability section of website: rsgroup.com/sustainability
Respect for human
rights
We recognise and respect the Universal Declaration
of Human Rights, ensuring that all people have freedom,
dignity and equality. We uphold the highest ethical and
legal standards within our business and supply chain.
Modern Slavery Policy
Modern Slavery Statement
UNGC Communication on Progress (COP)
Conflict Minerals and Chemicals of Concern Policy
– Doing business responsibly: pages 58 to 61
– Sustainability section of website: rsgroup.com/sustainability
Anti-bribery and
corruption
We have a zero-tolerance stance on all forms of bribery and
corruption and are committed to conducting our activities
in line with UNGC Principle 10. Our Group Anti-Bribery Policy
covers our stance on these matters in detail.
Anti-Bribery Policy
Commitment to Compliance and Quality Policy
Competition Law Compliance Policy
Tax Strategy
Corporate Criminal Offence Policy
– ESG governance: pages 59 to 60
– Governance report: pages 72 to 119
– Audit Committee report: pages 92 to 98
– Sustainability section of website: rsgroup.com/sustainability
Business model – Business model and strategy: page 13
Non-financial KPIs – Non-financial KPIs: pages 22 and 23
Principal risks – How we manage our risks effectively: pages 32 and 33
– Our principal risks and uncertainties: pages 34 to 39
Climate-related
financial disclosures
– Disclosures aligned to clauses (a) to (h) of The Companies
(Strategic Report) (Climate-related Financial Disclosure)
Regulations 2022 detailed in the TCFD report: pages 62 to 67

SECTION 172 STATEMENT

The Companies Act 2006 and section 172

Under the Companies Act 2006, our Directors are required to act in a way that they consider, in all good faith, would most likely promote the success of RS Group plc and its stakeholders. Throughout 2023/24, we have strived to continue to demonstrate how, as a considerate, sustainable, responsible and solutions-driven business, our Board of Directors and the ExCo have achieved this. Throughout this report, there are many examples of how we have taken into account our key stakeholders: our people, customers, suppliers, communities and shareholders. Details of how the Board in particular has considered these stakeholders' interests can be found in the Corporate Governance Report on pages 80 to 82.

Forward-looking statements This financial report contains certain statements, statistics and projections that are or may be forward looking. The accuracy and completeness of all such statements, including, without limitation, statements regarding the future financial position, strategy, projected costs, plans and objectives for the management of future operations of RS Group plc and its subsidiaries is not warranted or guaranteed. These statements typically contain words such as 'intends', 'expects', 'anticipates', 'estimates' and words of similar import. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. Although RS Group plc believes that the expectations reflected in such statements are reasonable, no assurance can be given that such expectations will prove to be correct. There are a number of factors, which may be beyond the control of RS Group plc, which could cause actual results and developments to differ materially from those expressed or implied by such forward-looking statements. Other than as required by applicable law or the applicable rules of any exchange on which our securities may be listed, RS Group plc has no intention or obligation to update forward-looking statements contained herein.

Engaging with our suppliers to help ease significant supply chain challenges Pages 7, 9 and 49
The impact of the Group's operations on the environment and community
Enhancing a purpose-led culture, driving our environmental, social and governance goals in our commitment
for a better world
Pages 40 to 69
Driving to be a sustainable and responsible leader in our sector Pages 58 to 61
Supporting suppliers to provide more sustainable and clean products Page 61
Our reputation for having high standards and sound ethical conduct
Code of conduct: for our people (Speak Up) and our suppliers Pages 59 and 60
Ensuring anti-bribery training is regularly rolled out to our employees Page 60
Ensuring we apply a zero-tolerance approach to modern slavery Page 60

The long-term consequences of decisions that are taken

The interests of our employees

perform at their best, develop and thrive

opportunities

Ensuring we apply a zero-tolerance approach to modern slavery Page 60 The need to act fairly between members of the Company Continuing to pursue a progressive dividend policy Page 28 Increasing operational effectiveness Page 16

The Strategic Report was approved by the Board on 22 May 2024 and is signed on its behalf by:

Simon Pryce Chief Executive Officer Pages 53 to 55

Pages 56 and 57

Board oversight of our strategy and ongoing monitoring of performance against agreed metrics Pages 13, 20 to 23 and 80 to 82

Ensuring we have the right foundations to support the Group's growth opportunity Pages 11 and 12 Acquisition and integration of Risoul and Distrelec into the Group's business to create effective synergies Pages 12 and 17 Accelerating our growth ambitions organically and inorganically Page 17 Refining our strategy to provide greater focus, more alignment, better prioritisation and improved execution Pages 13 to 16

Strengthening our commitment to our people and culture through the development of our new set of values Pages 18 and 19

Continuing our programme of Board employee engagement Pages 73, 77, 80 and 81

Our competitive advantage and strategy in action Pages 13 to 16 Aligning our operating plans to build organisational capabilities and a scalable market strategy Pages 8 and 9

Creating an inclusive and engaging environment where everyone is proud and excited to come to work and can

Prioritising the health, safety and wellbeing of our workforce and providing career development and learning

The need to foster our business relationships with our customers, suppliers and regulators

CORPORATE GOVERNANCE

Chair's letter 73
Our Board of Directors 74
Governance at a glance 76
Board leadership and governance framework 77
Board activities during the year 80
Board evaluation 84
Governance code compliance 86
Nomination Committee report 88
Audit Committee report 92
Directors' Remuneration report 99
Directors' report 116
Statement of Directors' responsibilities 119

Our governance framework has been refreshed during the year with a view to streamlining and clarifying responsibilities and simplifying decision making processes.

RS Group plc Annual Report and Accounts for the year ended 31 March 2024 72

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

CHAIR'S LETTER

Activities for 2023/24

RONA FAIRHEAD CHAIR

  • Overseeing the refinement of the Group's strategy and values
  • Reviewing the enhanced governance framework and operating model, including the streamlining of the senior management to an empowered Executive Committee (ExCo)
  • Appointment of Kate Ringrose as the Group's Chief Financial Officer (CFO)

Priorities for 2024/25

  • Monitoring the embedding of our operational model and values
  • Continued focus on environmental, social and governance (ESG) matters and further enhancement of ESG reporting
  • Continued development of the mergers and acquisitions (M&A) pipeline
  • Monitoring of performance against our strategic actions

Dear shareholder

The Board's priority during the year has been to ensure the Group is set up for long-term, sustainable success, while navigating through headwinds created by the wider macroeconomic environment. To help enable and support this we have adopted a more robust governance structure which provides clarified responsibilities while simplifying approval processes and decision making across the Group. Further details can be found on page 79.

Board changes

As reported in the Annual Report and Accounts 2023, Simon Pryce was appointed as Chief Executive Officer (CEO) with effect from 3 April 2023. Simon has provided exceptional leadership during his first year as CEO, enhancing the governance framework by streamlining the senior management team to an empowered ExCo, improving our performance management framework and aligning the strategy across the Group to become more focused with an action orientated and aligned plan to deliver our goals.

As announced during the year, David Egan stepped down as CFO with effect from 3 May 2023. Kate Ringrose was appointed as CFO with effect from 2 October 2023. Kate is a highly experienced CFO with a strong track record of successfully leading finance functions, driving operational excellence and delivering accelerated strategic growth. I would like to take this opportunity to thank Jane Titchener, who was appointed as interim CFO between David stepping down and Kate's appointment. Jane made a significant contribution during the interim period, ensuring that we maintained our financial discipline and provided valuable support to the Board.

Enhancing our governance framework

During the year, the Board oversaw the streamlining of the senior management team into an empowered ExCo led by Simon. Alongside this, the new operating model has been developed with our three regions supported by Group-wide enabling functions to ensure we deliver all of our performance, governance and reporting requirements. Our accelerator functions have been created to help drive scale and accelerate growth across the Group. This new structure brings more focused attention to the strategic actions of the Group, allows greater oversight and brings the voice of customers, suppliers, solutions and technology to the heart of everything we do.

Strategy

A dedicated strategy Board session was held in January 2024, where the ExCo presented their strategic plan to capitalise on the market opportunity and maximise stakeholder value. The refined strategy will help drive better execution and accelerate value creation through increased revenue and returns, expanding automated logistics and closer relationships with strategic suppliers, all underpinned by our continued commitment to industry-leading ESG. An overview of the industrial distribution landscape and markets provided the Board with a detailed backdrop for the macro-environment in which the Group operates. Each regional president presented the individual strategic plan for their region and key initiatives which would deliver the strategy.

Culture

The success of the Group depends on our people and our culture. During the year, the Board approved the adoption of our people plan and new set of values. For more information on our people plan and new values, see pages 53 and 18 and 19, respectively.

Stakeholder engagement

Our two designated employee engagement Directors met with employee representatives from the office in Frankfurt and regional distribution centre (DC) in Bad Hersfeld, Germany, in September 2023 and employees based in our London, UK, office in December 2023. During these sessions opinions and feedback were collected and reported back to the Board and relevant senior leaders and action plans put in place to address issues raised.

As a result of Simon and Kate joining during the year, they met with a number of major shareholders, together representing 50% of our share register. Our top 30 shareholders were also invited to engage with Joan Wainwright, the Chair of our Remuneration Committee, during the year to discuss the Directors' Remuneration Report and overall remuneration structure.

Further information regarding employee and shareholder engagement can be found on pages 81 and 100, respectively.

Board evaluation

An internal evaluation of the Board was conducted during the year. The outcome of this, along with an update following the previous year's externallyfacilitated evaluation, can be found on pages 84 and 85.

Corporate Governance Code

The Company's statement of compliance with the UK Corporate Governance Code 2018 (the Code) can be found on page 87.

Rona Fairhead Chair 22 May 2024

Our Board of Directors

THE RIGHT BLEND OF SKILLS AND EXPERIENCE

Members as at 22 May 2024

  • Nomination Committee
  • Audit Committee
  • Remuneration Committee
  • Disclosure Committee
  • C Committee Chair

Rona Fairhead

Committee membership C Date of appointment Nov 2020

Skills, experience and contribution

Rona brings a tremendous range of commercial and strategic experience to the Company. Rona's strong understanding of UK corporate governance and her extensive experience in digital transformation and international expansion provide the Board with strong and valuable leadership to deliver long-term sustainable value for all our stakeholders. Previous roles have included chair of the BBC Trust, Minister of State in the UK Department for International Trade, non-executive director of HSBC Holdings plc and PepsiCo, Inc. and chair and chief executive officer of Financial Times Group.

Current external roles

  • Non-executive director of Oracle Corporation
  • Member of the House of Lords
  • Member of the advisory board of Hong Kong Exchanges & Clearing Limited

Committee membership Date of appointment Jun 2019

David brings a wealth of experience to the Board, including valuable insight into the dynamics of service-led business models, having been the senior independent director at Bunzl plc. As serving chief executive officer, and previously chief financial officer, of SEGRO plc David has strong financial, real estate, manufacturing and distribution experience. He also brings to the Board in-depth financial, strategic and governance experience, which are essential to his role as Senior Independent Director. David has also previously served as president of the British Property Federation and group

– Senior independent director of CVC Capital Partners plc

Simon Pryce Chief Executive Officer1

Committee membership C Date of appointment Sep 20161

Skills, experience and contribution

Simon is a highly experienced leader of customer-focused, global industrial manufacturing and service businesses. He has a strong track record of driving results and delivering excellent stakeholder outcomes through enhanced performance and the effective execution of organic and inorganic growth strategies. Previous roles include chief executive officer of Ultra Electronics Holdings plc, group chief executive at BBA Aviation plc and a range of international finance and management roles at GKN plc, JP Morgan and Lazards.

Current external roles

– None

Alex Baldock

Committee membership Date of appointment Oct 2023

Skills, experience and contribution

Kate has extensive experience of successfully leading the finance function in a FTSE 100 company. She has a proven track record in driving business transformation, improving business resilience, leading operational excellence and accelerating strategic growth. Kate is a chartered accountant and trained with KPMG in South Africa. Previously, Kate had a successful 18-year career at Centrica plc where she held various senior roles in energy supply, service solutions, trading and financial operations. Her most recent role was group CFO.

Current external roles

– None

Independent Non-Executive Director

Committee membership Date of appointment Sep 2021

Skills, experience and contribution

Alex has extensive experience in digital transformation, accelerating omni-channel growth and embedding customer focus, evidenced through his successful transformation of Currys plc. Alex was previously chief executive officer of Shop Direct, now the Very Group, where he led the business's digital transformation from a catalogue retailer to the UK's second largest e-commerce pureplay and through four consecutive years of record growth in sales, profits, customer satisfaction and colleague engagement.

Current external roles

– Group chief executive of Currys plc

Chair

David Sleath Senior Independent Director

Skills, experience and contribution

finance director of Wagon plc.

– Chief executive officer of SEGRO plc

– Board member, European Public Real Estate Association

Current external roles

Our Board of Directors continued

Louisa Burdett Independent Non-Executive Director

Committee membership C Date of appointment Feb 2017

Skills, experience and contribution

Louisa brings a wealth of financial, commercial, M&A and risk management experience to the role of Non-Executive Director and Chair of the Audit Committee. Louisa is a chartered accountant and has held senior financial positions in industrial, manufacturing, publishing and pharmaceutical companies. Louisa was previously the chief financial officer of Meggitt plc, group finance director at Victrex plc, and chief financial officer at Optos plc and the Financial Times Group.

Current external roles

  • Chief financial officer of Croda International plc2
  • Chief financial officer of Spirax-Sarco Engineering plc2

Committee membership Date of appointment Jun 2022

Skills, experience and contribution

Navneet brings great international experience, in particular in the transformation and digital fields and change from product to service-driven approaches. In his current role at A.P. Møller– Mærsk, he is responsible for driving changes across culture and leadership, modernising processes and technology landscapes, and developing digital platforms and ways of working. Prior to this, Navneet held various senior leadership roles at Target India, part of Target Corporation, and was vice president, marketing at General Electric in Asia.

Current external roles

– Executive vice president and chief technology and information officer of A.P. Møller–Mærsk A/S

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

Bessie Lee

Committee membership Date of appointment Mar 2019

Skills, experience and contribution

Independent Non-Executive Director

Bessie has extensive strategic experience in digital marketing technology and media knowledge, principally in Greater China. She has in-depth experience in the world of eCommerce and digital media. She is a frequent media commentator, blogger and international speaker. Bessie has more than 30 years' experience in the media communications industry in Greater China. Her previous roles include chief executive officer at Mindshare, GroupM and WPP in China.

Current external roles

  • Chief executive officer of Withinlink
  • Chief executive officer of JLL Greater China

Joan Wainwright Independent Non-Executive Director

Clare Underwood Chief of Corporate Services and Company Secretary

Committee membership C Date of appointment Nov 2019

Skills, experience and contribution

Joan has extensive experience in distribution, transforming digital platforms to generate revenue growth and leading customer experience programmes that drive measurable improvements. Her extensive knowledge of customer experience aligns with the Company's vision and she provides a strong insight into the customer dynamic in the US. Joan's previous roles include president, channel & customer experience at TE Connectivity Ltd, vice president, public affairs at Merck & Co, and deputy commissioner of communications at the US Social Security Administration.

Current external roles

  • Director of NJM Insurance Group
  • Member of the global advisory council of ServiceNow 1. Joined in September 2016 as Non-Executive Director. Appointed as CEO on 3 April 2023.

Other Directors who served during the year

David Egan stepped down from the Board on 3 May 2023.

Date of appointment Mar 2022

Skills, experience and contribution

Clare brings a wealth of FTSE 100 governance experience to support the Board in effective governance. The skills and knowledge from her previous roles at John Laing Group plc and Cable and Wireless Communications plc enable her to provide first-class company secretarial advice and support. Clare is a member of the ExCo and leads the Corporate Services team, one of our enabling functions which serves the Group as centres of excellence in shared business services, automation, ESG, health and safety, legal, governance and compliance. Clare is also executive sponsor for our employee resource group, Elevate.

Members as at 22 May 2024

  • Nomination Committee
  • Audit Committee
  • Remuneration Committee
  • Disclosure Committee
  • C Committee Chair

  • Louisa will leave Croda International plc in June 2024 and join Spirax-Sarco Engineering plc in July 2024.

GOVERNANCE AT A GLANCE

Governance at a glance

SKILLS, EXPERIENCE AND KNOWLEDGE OF OUR BOARD

Summary of the skills, experience and knowledge held by our Directors

Digital 89% Emerging Markets 44%
M&A 67% Service Industry 78%
ESG 67% Finance 56%
Strategy 78% Technology 56%
International Operations 100% Supply Chain 44%
Distribution 33% Customers 78%

We are incredibly proud to be recognised in the FTSE Women Leaders Top Ten Best Performers in respect of the number of women on our Board, coming joint fourth in the FTSE 100. By having such a diverse Board, we've seen the real benefits from harnessing the full potential of diverse talents, perspectives and experiences to drive innovation, sound decision making and sustainable success."

  1. Diversity data of the wider senior leader population, in accordance with the requirements of the Financial Conduct Authority (FCA) Listing Rules, is included in the Nomination Committee report on page 91.

BOARD AND COMMITTEE MEETING ATTENDANCE

Director Board Nomination Audit Remuneration
Rona Fairhead 9/9 5/5
Simon Pryce 9/9
Kate Ringrose1 4/4
Alex Baldock 9/9 4/4 6/6
Louisa Burdett2 8/9 5/5 4/4 5/6
Navneet Kapoor 9/9 5/5 4/4
Bessie Lee 9/9 5/5
David Sleath3 8/9 5/5 4/4 6/6
Joan Wainwright 9/9 5/5 6/6
  1. Kate Ringrose joined the Board on 2 October 2023.

  2. Louisa Burdett was unable to join an unscheduled Board and Remuneration Committee meeting due to prior engagements.

  3. David Sleath was unable to join an unscheduled Board meeting due to a prior engagement.

RS Group plc Annual Report and Accounts for the year ended 31 March 2024 76

Board leadership and governance framework

BOARD LEADERSHIP AND GOVERNANCE FRAMEWORK

REVIEW OF OUR PURPOSE, VISION, VALUES, CULTURE AND STRATEGY

To achieve the long-term sustainable value generation of the Group, the Board has continued to work closely with the ExCo on the Group's purpose of making amazing happen for a better world.

During the strategy session held in January 2024, the Board was provided with an overview of the current Group strategy, where focus will be going forward, areas of prioritisation and the challenges to be addressed to drive better execution and accelerate value creation.

Our overall Group strategy remains the same, with clear focus on customers, products, solutions, customer experience and operational excellence. It has been refined during the year to provide greater alignment, better prioritisation and improved execution. During the strategy session, the Board considered and discussed details in respect of the industrial distribution landscape and markets along with the Group strategy to capitalise on the market opportunity and maximise stakeholder value.

The Board recognises the importance of ensuring alignment between purpose, vision, values and strategy to accelerate successful delivery. As part of the strategic review that took place during the year, our purpose and new set

of Group-wide values have also been considered in detail by the Board. This one set of Group-wide values will support delivery of our strategy by uniting and aligning the Group and providing direction for the culture and behaviours across the organisation. Having been reviewed, our purpose remains the same. See page 18 for details of our values.

Other activities undertaken by the Board during the year to monitor the Group's culture have included:

  • A review of the proposed people plan which highlighted the key initiatives which will support our strategic actions. See page 53 for further information.
  • Bessie Lee and Joan Wainwright (as our designated Directors for employee engagement) conducted two employee engagement sessions during the year. In-depth feedback was then provided to the Board following these engagements, with outcomes being shared with relevant management.
  • In September 2023, the Board visited our offices in Frankfurt and regional DC in Bad Hersfeld, Germany. This included the opportunity for members of the Board to meet employees of the regional DC and have informal discussions with regional leadership.

Board leadership

The Board's principal responsibility is to promote and assess the long-term sustainable success of the Group as a whole, generating value for shareholders and contributing to the wider society. The Board is accountable to stakeholders for the Group's financial and operational performance and is responsible for taking material strategic decisions and providing oversight across the Group. The Board aims to lead with integrity and in a sustainable commercial manner to ensure value is created for all the Group's stakeholders. The Board also provides guidance and challenge to Executive Directors and senior leaders and applies a robust governance framework to ensure that this leadership is delivered effectively.

The Board is responsible for ensuring that the strategic objectives are adequately resourced and supported to help ensure the long-term success of the Group, realisation of its strategy, and to monitor the effective deployment of those resources. The Group's risk management framework supports the strategic actions of the Group, with controls to help mitigate identified risks. The Board regularly reviews the internal controls and overall risk management framework, with support from the Audit Committee. Full details of the risk management framework can be found on pages 32 to 37.

The Board is supported by its Committees, which make decisions and recommendations on matters delegated to them by the Board. This enables the Board to spend time on key strategic matters. Each Committee comprises Non-Executive Directors only and has an experienced Chair. Regular updates are provided to the Board by the

Committee Chairs as well as by the Chair of the Board, the CEO and CFO. Each Committee of the Board has provided reports on how they have discharged their responsibilities and details of their activities during the year, which can be found on pages 88 to 115.

The key topics the Board has focused on this year, as well as those it plans to assess for the coming year, are set out on page 73.

In addition to the Committees of the Board, the ExCo is responsible for making effective decisions that keep the Group focused on the right priorities, accelerate realisation of our strategy, drive performance and ensure we develop and maintain a diverse, supportive and inclusive culture where our people are empowered within a clear framework. The ExCo supports the CEO in exercising his authority in relation to material matters having strategic, cross-business or Group-wide implications and oversight of the day-to-day management of the Company's business. With effect from 1 April 2024, the members of the ExCo are the CEO, CFO, the Presidents for EMEA, Americas and Asia Pacific, Chief of Solutions and Services, Chief of Product and Supply Chain, Chief of Customer Experience, Chief of Corporate Services and Company Secretary, Chief People Officer (CPO) and Chief Information Officer. The ExCo has representation from each of the regions, both accelerating and enabling functions and brings the voice of customers, suppliers, solutions and technology to the decision making process.

Division of responsibilities

There is a clear division of responsibilities between the leadership of the Board and the executive leadership of the Group. The responsibilities of the Chair, CEO, CFO, Senior Independent Director, Board and Committees are agreed by the Board. See page 79 for the overall governance framework and below for a summary of the division of responsibilities. Full details can be found at rsgroup.com

Position Responsibilities
Chair
Rona Fairhead – Leading the Board and ensuring its oversight of strategy, performance, value creation, culture, stakeholders and accountability
– Promoting open, trusting, challenging discussions and debate and constructive relations between Executive and
Non-Executive Directors
– Leading the Board succession planning and seeking to ensure effective communication with shareholders
Executive Directors
Simon Pryce (CEO) – Managing and leading the Group on a day-to-day basis, making decisions on matters affecting the operation and performance
of the Group's business
– Designing, developing and implementing the strategic plans
– Ensuring robust management succession plans are in place
Kate Ringrose (CFO) – Financial management and implementation and monitoring of financial controls
– Developing the Group's financial policies and strategies
– Ensuring a commercial focus across the business activities and appropriateness of risk management
Senior Independent Director
David Sleath – Acting as a sounding board to both the Chair and the CEO
– Acting as a conduit for the views of other Non-Executive Directors and conducting the Chair's annual performance appraisal
– Being available to shareholders to help resolve concerns
Non-Executive Directors
Alex Baldock – Overseeing and constructively challenging executive management regarding the performance of management against agreed
Louisa Burdett performance objectives, and helping to review and monitor the Group's strategy
– Satisfy themselves on the integrity of financial information and reviewing the Group's risk exposure and controls
Navneet Kapoor
Bessie Lee
Joan Wainwright
Company Secretary
Clare Underwood – Supporting and advising the Board on matters relating to governance, ensuring good information flows and providing practical
support to the Directors
– Organising Directors' induction and training

Meetings during the year

The Board held a combination of in-person and virtual meetings in 2023/24 and a breakdown of attendance is shown in the table on page 76. In addition to the seven scheduled Board meetings, a further two ad hoc meetings were held.

There may be instances during the year where a Director is unable to attend a meeting. If this is the case, they are provided with all the meeting information and have the opportunity to discuss their feedback with the Chair or Company Secretary to ensure their contributions are raised at the meeting.

During the year, the Chair held a number of meetings with the Non-Executive Directors without the Executive Directors being present. The Non-Executive Directors also met without the Chair to discuss the Chair's performance.

The Chair and the Committee Chairs ensure Board and Committee meetings are structured to facilitate open discussion, debate and challenge. As part of the annual Board evaluation process, the functioning of the Board and each of its Committees are reviewed and considered by the Board as a whole. The findings of the review are used to establish an ongoing programme of actions to improve effectiveness of both the Board and the Committees. Further information on this can be found on pages 84 and 85.

Matters reserved for the Board

All matters that have a material impact upon the Group are reserved for the Board and are formally set out in a schedule which can be found on our website at: rsgroup.com/investors/ governance/governance-framework

GOVERNANCE FRAMEWORK

Our governance framework underpins and supports robust governance across the Group to help ensure efficient decision making and clear division of responsibilities.

During the year, the Group's governance framework has been refreshed with a view to streamlining responsibilities and accountabilities, simplifying approval processes and creating a clearer flow of information to enable swifter, more robust decision making. As part of this, the following actions have been taken:

  • Streamlined the senior management team to an empowered ExCo
  • Reviewed and enhanced the Schedule of Matters Reserved for the Board. Flowing from this, a revised Group Delegation of Authority has been approved by the Board which provides the Group with clear guidance regarding the decision making and approval processes throughout the Group, balancing authority with responsibility and accountability
  • Clearly defined the division of responsibilities between the Board, its Committees, individual members of the Board and the ExCo, with a dedicated session held at an ExCo meeting whereby the Company Secretary presented the details to the ExCo members
  • The Disclosure Committee Terms of Reference have been refreshed and adopted

As part of our ESG governance, the Board has close oversight of our ESG action plan and is provided with frequent updates on its performance. For further details on ESG governance see pages 59 and 60.

The Board

Chair: Rona Fairhead

The Board is responsible for the oversight of the purpose, vision, strategy and values for the Group, ensuring the culture is aligned, and promoting the long-term sustainable success of the Company for the benefit of our members and stakeholders.

The Board discharges some of its responsibilities directly or has delegated authority to its Committees.

Disclosure Committee

Chair: Simon Pryce

  • Reviews procedures, systems and controls for identification and treatment of inside information
  • Reviews regulatory announcements, shareholder circulars, prospectuses etc. before release
  • Considers materiality of variances between performance and forecasts

Nomination Committee

+ See pages 88 to 91 for further details

Chair: Rona Fairhead

  • Reviews the structure, skills, knowledge, experience and diversity of the Board
  • Identifies and nominates, for approval by the Board, candidates to fill Director positions – Leads succession planning for Non-Executive, Executive Directors and has oversight of
  • succession planning for the ExCo

Audit Committee

+ See pages 92 to 98 for further details

Chair: Louisa Burdett

  • Monitors integrity of financial statements and announcements
  • Reviews the Group's internal financial controls and internal control and risk management systems
  • Monitors the internal audit function
  • Manages the external Auditors

Remuneration Committee + See pages 99 to 115 for further details

  • Agrees the Remuneration Policy for Executive Directors and remuneration structure
  • Approves the design and targets for incentive plans

In order to facilitate an effective working relationship between the Board and ExCo, the Board receives regular updates and detailed reviews from the ExCo throughout the year.

Executive Committee (ExCo) Chair: Simon Pryce

  • Assisting the CEO in exercising his authority in relation to all matters affecting the operations, performance and strategy, with input from regional, accelerating and enabling functions
  • Oversight of day-to-day management of the Group

Chair: Joan Wainwright forthe ExCo – Oversees ExCo and Group workforce remuneration

Customer Customer Customer Customer Customer Customer

Customer Customer Customer Customer Customer Customer

Customer Customer Customer Customer Customer Customer

Globe Shareholders

Shareholders

Globe Shareholders

Shareholders Community Globe Shareholders

Globe Shareholders

Activity Stakeholders

Finance Approval of the year end results, including consideration of viability and going concern. Approval of the payment of the final dividend, subject to shareholder approval in July. Multiple stakeholders were considered when deciding to pay the dividend, including impact on employees and their remuneration and working conditions, customer and supplier propositions, acquisitions and our shareholder base.

ESG

The Audit Committee approved, and recommended to the Board, the ESG-related disclosures around an ESG double materiality assessment, Scope 3 carbon emissions reporting and results of the quantitative climate scenario analysis for Task Force on Climate-related Financial Disclosures (TCFD), and the adoption of the TCFD report. The Board also approved the production of a dedicated ESG report to meet our full ESG reporting requirements. See pages 40 to 69 for further details.

Governance

Approval of the ESG governance framework, which includes confirming the ExCo's responsibility for climate strategy, development and execution of policies, initiatives and disclosures. The Board continues to maintain oversight through ratification of policies, strategy, key investment initiatives and performance monitoring. Bessie Lee was appointed as the Non-Executive Director ESG lead to create a clear and robust governance link between the Board and ExCo. Operational management of our 2030 ESG action plan and climate-related risks and opportunities are embedded within relevant central functions and the three regions (see pages 59 and 60 for further details relating to ESG governance).

Evaluation of all provisions of the Code to review compliance for the year ended 31 March 2023.

Reviewed the results of the externally-facilitated Board evaluation and agreed the actions arising from the evaluation. See pages 84 and 85 for further details. Globe

APR
23
MAY
23
JUN
23
JUL
23
Activity Stakeholders

Strategy Strategic update from the Asia Pacific team highlighting performance, regional market trends and strategic plans.

The Board was provided with an update on the integration of Distrelec, including progress to date and key milestones. As part of both the acquisition and integration process, various stakeholders were considered, such as the impact on employees, customers and suppliers of both the acquired entity and the existing RS business to help ensure the acquisition will provide long-term benefits to all.

Culture / people

Approval of the appointment of Kate Ringrose as CFO, with effect from 2 October 2023. For further details of the recruitment and approval process, see page 89.

Governance

Customers Suppliers

The Annual General Meeting (AGM) is held. Shareholders have the opportunity to attend, vote and raise any questions directly to the Board.

Communities

Shareholders Community

Stakeholder key

Our people

Customer Customer Customer Customer

Customer Customer

BOARD ACTIVITIES DURING THE YEAR

Board activities during the year

The following pages outline some of the key topics reviewed, monitored, considered and discussed by the Board during the year. Before the start of each year, the Board and each of its Committees consider and review a calendar of events and agenda items for the year ahead. As part of our governance framework and in response to feedback received as part of the Board evaluation process, key strategic items are identified and scheduled throughout the year. The Chair, with assistance from the CEO, CFO and Company Secretary, agrees the agenda for each Board meeting. This process ensures that sufficient time is being set aside for strategic discussions and business critical items, while including regular standing items, such as reports on trading and financial performance and routine reporting or compliance requirements.

Our Strategic Report on pages 1 to 71 demonstrates how the business considers and engages with the Company's key stakeholders: our people, customers, suppliers, communities and shareholders. This section of the Governance Report sets out the areas of focus for the Board during the year, how these relate to our strategic aims and, where appropriate, how our stakeholders have been considered.

The Board delegates the day-to-day operational decision making of the business to the CEO and CFO with support from the ExCo and their teams. The Board recognises, however, that doing so does not absolve it of its accountabilities to the Group's stakeholders and the need to reinforce and support the ExCo's decisions by setting the

tone from the top. The Board must consider the needs of, and impacts of its decisions on, all stakeholders as well as the consequences of its decisions in the long term. The Board recognises that when making decisions it will sometimes have to consider the competing interests of stakeholders and that it may not always be possible to deliver an outcome that is welcomed by all stakeholders. In these situations, the Board is guided by the need to consider the long-term sustainability of the business.

A timeline is provided over the following pages detailing the key activities of the Board during the year. Throughout the year, the Board and its Committees received regular updates on various aspects of the business. Such updates included financial reporting of performance, details of our acquisition pipeline, feedback from employee engagement surveys and updates on shareholder engagement and activities. Regular reports were also provided in respect of health and safety performance and actions, whistleblowing activity, data protection and cyber security and any legal or regulatory matters which arose from time to time.

Net zero and climate transition plan sessions were delivered to the Board and the ExCo, highlighting strategic planning, performance monitoring and climate education and skills development. See the case study on page 83 for further details.

Key themes and observations from employee engagement sessions held in the UK and Germany during the year were around working conditions, IT infrastructure, strategy, culture and clarity of communications and processes.

Shareholders

Customer Customer Customer Customer Customer Customer

Customer Customer Customer Customer Customer Customer

Customer Customer Globe Shareholders

Globe Shareholders

Shareholders

Shareholders

Shareholders Community Globe Shareholders

Globe Shareholders

Board activities during the year continued

Activity
Strategy
The Board visited our office in Frankfurt and regional DC at Bad
Hersfeld, Germany. An update on the German, Austrian and
Swiss region was provided by the leadership team, including
an overview of current performance, regional market trends,
strategic objectives, culture and integration of Distrelec.
Stakeholders
Community
Customer
Customer
Customer
Shareholders
Globe
Customer
Customer
Customer
Shareholders
Presentations were also given to the Board in respect of supply
chain and technology which provided an update on performance
and oversight of strategic actions within the teams.
Community
Customer
Customer
Customer
Customer
Customer
Customer
Shareholders
Risk
The Board reviewed the principal risks of the Group and
considered the half-year risk statement. Further information
regarding the management of the Group's principal and emerging
risks can be found on pages 34 to 37.
Community
Customer
Customer
Customer
Shareholders
Globe
Customer
Customer
Customer
Shareholders
Culture / people
Bessie Lee and Joan Wainwright held an employee engagement
session with representatives from both the Frankfurt office and
regional DC at Bad Hersfeld, Germany. Further information can be
found on pages 73 and 80.
Customer
Customer
Activity
Finance
Stakeholders
Customer
Customer
Customer
The Board approved the objectives of the CEO. The objectives
provide stretching targets and are clearly linked to the successful
delivery of our strategic actions.
Customer
Customer
Approval of the half-year accounts (including
consideration of going concern) along with
interim dividend payment to be made to
shareholders in January.
Customer
Customer
Customer
AUG
SEP
23
23
OCT
23
NOV
23
Activity
Strategy
The Board considered the strategic planning process. This
included an overview of the planning process, the strategic
development, long-term planning cycle and key discussion
points for the Board to build in feedback ahead of the workshop
in January.
Stakeholders
Customer
Customer
Customer
Customer
Community
Customer
Shareholders
Globe
Customer
Shareholders
Strategy
The Investor Relations team presented its strategy and
action plan to the Board, providing an overview of the Group's
proposed shareholder-related reporting and engagement,
along with outlining the alignment between internal and
externalreporting cadence.
Shareholders
Globe
Culture / people
Bessie Lee and Joan Wainwright met with representatives from
the London, UK, office for an employee engagement session.
Feedback was provided to the Board and actions taken by
management to address any issues raised.
Customer
Customer
Review of the ExCo members' objectives, to ensure the ExCo
members are aligned to the Group's strategic actions.
Customer
Customer
Customer
Customer
Community
Customer
Shareholders
Globe
Customer
Shareholders
NOV
DEC
23
23
Activity Stakeholders
Strategy
The Board received a deep dive session on Artificial Intelligence (AI), including
the wider view on AI, opportunities for RS, risks and mitigations and our approach
to governance.
Community
Customer
Customer
Customer
Shareholders
Globe
Customer
Customer
Customer
Shareholders
Strategic update from the Americas team provided a strategic regional update to
the Board, including details of performance, current initiatives, strategic priorities
and an overview of the external market.
Community
Customer
Customer
Customer
Shareholders
Globe
Customer
Customer
Customer
Shareholders
Culture / people
Approval of the CFO's objectives, to ensure alignment to the Group's
strategic objectives.
Customer
Customer
A pensions funding update was provided to the Board. Regular updates
on funding position of the UK defined benefit scheme help to ensure the
pension fund is appropriately funded for our current and former employees.
Further details regarding the pension scheme can be found on page 28.
Customer
Customer

Stakeholder key

Our people

Customer Customer Customer Customer

Customers Suppliers

Customer Customer Globe Shareholders

Shareholders Community RS Group plc Annual Report and Accounts for the year ended 31 March 2024 81

Communities

Globe Shareholders

Shareholders

Stakeholder key

Our people

Customer Customer Customer Customer

Customers Suppliers

Shareholders Community

Communities

Globe Shareholders

Shareholders

Customer Customer

The Board must consider the needs of, and impacts of its decisions on, all stakeholders as well as the consequences of its decisions in the long term."

GOVERNANCE IN ACTION

RESPONDING TO CLIMATE CHANGE

Board activities during the year continued

Enabling our Board and ExCo to respond effectively to climate change

As a global business enabling the technology, manufacturing and engineering sectors, our long-term success and value creation potential is inextricably linked to how we respond to the challenges and opportunities posed by climate change. The decisions and actions we take now will have an impact on our ability to mitigate our longer-term risks, while fully leveraging the clear opportunity we see to be a key enabler of a lower-carbon global industrial sector. To support this agenda, it is essential our ExCo and Board are fully informed and enabled to lead our climate response.

In 2023/24, we delivered climate sessions for our ExCo and Board on the key areas of our climate agenda:

  • Our net zero trajectory including strategy, performance, initiative development and investment planning (see page 43)
  • ESG products and solutions strategy, initiative development and investment planning (see pages 48 and 49)
  • Updates on our climate-related risks and opportunities progress and scenario modelling (see page 66)

These sessions ensure the ExCo and Board have a solid understanding of the latest climate science, best practice in climate risk mitigation, a view of the rapidly evolving stakeholder expectations and a clear line of sight of our current performance and future trajectory. This builds capability and ensures they can make the informed key decisions that will leverage our climate opportunities and mitigate our risks, as part of wider corporate governance and delivery of our strategy.

  • For more information on our net zero strategy and how we are advancing sustainability across the business, see page 43.

  • For more information on our commitment to doing business responsibly, see page 58.

BOARD EVALUATION

Board evaluation

Board evaluations provide invaluable insight and objectivity to the Directors and the Committees, which in turn enables the Board to improve its leadership, effectiveness and focus. Examining each Director's role and their corresponding responsibilities within the overall Board dynamic encourages collaborative decision making and strategic clarity.

The Board reflects on its performance and effectiveness annually. During 2023/24, the Board conducted an internal evaluation following the external evaluation in 2022/23. The scope of the evaluation covered the Board and its Committees, along with performance of the Chair, Senior Independent Director and Company Secretary. The Chair worked with the Company Secretary to devise the questionnaires, which were circulated

to the Board members, the external Auditors and Remuneration Committee advisor. The questionnaires were supplemented with interviews between the Chair and each member of the Board and the Company Secretary. The Senior Independent Director met with each of the Non-Executive Directors to review the Chair's performance and the feedback was subsequently shared with the Chair. The results of the evaluation

were assessed and discussed at the March 2024 Board meeting, following which the Board confirmed its view that the Board continues to operate effectively within an inclusive and transparent environment. Overall, there were positive improvements in the quality of discussions and papers, in particular, the strategy session in January 2024 provided a clear articulation of the Group's strategic direction.

Key recommendations Actions agreed Succession planning and talent management – Succession planning was a key topic raised by the Board in the review. It was acknowledged that focus was required over the coming year to ensure that the Group has the right pipeline of future leaders. This has renewed focus with the appointment of the new CPO during the year – Succession planning would be scheduled for review twice a year by the Nomination Committee – The Nomination Committee considered and discussed an update on succession planning in March 2024. This provided a clear direction of focus and plans for the coming year. The Committee will monitor progress by receiving biannual updates Strategy – More information and analysis on competition in key markets, how the Group differentiates itself and increased clarity on performance compared to the market to be included in Board discussions – Regular updates to be provided in respect of trends, investments and further development regarding the opportunities and threats in digital and AI – Following the strategy session in January 2024, the forward agenda of strategic items has been developed and was considered by the Board in March 2024. This will be built into Board agendas for the coming year to help ensure appropriate market and strategic information is included within the regional performance discussions Board process – Rebalance of agenda items to provide greater focus on key strategic items in order to allow more time for deep dives and discussions and gain strategic input and insight from the Non-Executive Directors on key issues – To ensure items have the appropriate amount of time for discussion, papers circulated in advance of meetings would be taken as read to enable presentation time to be reduced and discussion time increased – A more strategically focused, forward looking agenda has now been adopted and this will be kept under review by the Chair, Executive Directors and the Company Secretary

The outcomes from the 2023/24 Board evaluation are as follows:

Progress against the 2022/23 Board effectiveness evaluation

Board evaluation continued

A summary of the Board's progress against the actions from the 2022/23 evaluation is set out below.

Key recommendations Actions agreed Progress against actions
Succession planning and talent management
– Consideration to be given in respect of skills gaps and
maintaining the right balance of experience and background
for new Board appointments
– Continued focus on talent, development and succession of the
members of the senior management team (now the ExCo)
– Recruitment to take into consideration aspects such as existing
appointments, time commitments and locality
– Further agenda items to be included in the forward looking
agenda regarding key people topics and succession planning
– A role profile has been developed highlighting key attributes
required for future Non-Executive Director appointments
– As a result of the appointment of a new CPO, renewed focus
has been given to the people plan, succession planning and
development which will evolve over the coming year
– An update on the ExCo succession plan was discussed by the
Nomination Committee in March 2024
Strategy
– Increased information to be provided to the Board regarding
exploration of opportunities in global markets, with the continued
prioritisation of technology and digital. Information provided on
the market and competitors to be further enhanced
– Refine how progress is tracked against the strategy, with KPIs
underpinned by deep dives and regular focus on critical areas
such as technology and new products
– Annual forward looking calendar for strategic discussions to
be reviewed
– Performance reporting and KPIs to be reviewed by management.
Deep dives to be aligned
– With the appointment of both Simon and Kate as Executive
Directors during the year, there has been a thorough review of
our strategy. To align with this, the forward looking agenda was
considered by the Board and the strategic aspects to be presented
during the year were agreed to ensure a suitable cadence of topics
– A deep dive in respect of AI was held in December 2023, with
further sessions to be scheduled
Board
effectiveness
and
process
– Agendas to have a sharper focus around priority topics and
reduce the number of standing reports and updates. Key topics
to be presented as deep dives at regular intervals to help further
enhance discussion
– Continued consideration to be given on how to keep Board and
Committee papers concise and easy to navigate
– A review of agendas and standing reports will be built into the
above review of the forward looking calendar
– The Board paper template will be updated with clear guidance to
users on what information to include and level of detail required
– Board papers and presentations have been evolving over the year
under new executive leadership. Templates and guidance have
been updated however, to address any concerns or requirements
of the Board; a specific question was included in this year's Board
evaluation to seek further feedback
– Board paper templates have been reviewed, with best practice
being shared amongst presenters. This will help ensure
consistency of content, highlighting key messages to the Board
and providing a clear indication of what is required of the Board
during the meeting

Training and induction

Governance code compliance

As part of the Board's continuous development, the Directors receive regular updates from the Company Secretary as well as a schedule of externally available briefings and training sessions. External training includes facilitated events, forum discussions and seminars related to the listed company environment, many of which were offered virtually. In 2023/24, the Board undertook deep dives which included the following:

  • AI, which provided an overview of opportunities for the Group, risks and mitigations and the Group's approach to AI-related governance
  • Emerging ESG-related reporting regulations, focusing on climate transition planning for the UK's Transition Plan Taskforce and the Corporate Sustainability Reporting Directive
  • The Board held a session in October 2023 regarding the strategic planning process which outlined the longer-term cycle of strategic thinking, implementation and refresh.

Finally, to enhance operational awareness, the Board travelled to Germany to visit our office in Frankfurt and regional DC in Bad Hersfeld in September 2023. This provided an opportunity for Directors to meet with employees and see first hand the operations at the regional DC. As part of this site visit, the Board was given an in-depth business overview and strategy update for RS in Germany, Austria and Switzerland.

The Company Secretary is available to all Directors whenever needed and ensures that both Directors and Committees have access to independent professional advice (at the Group's expense) if they deem it necessary to carry out their role effectively.

Following the appointment of any new Director, the Chair and Company Secretary ensure that a customised induction to the Company and the role of the Board is made available. The induction programme is tailored to the individual Director, based on their skills, experience and needs. New Directors are provided with a pack which sets out the relevant information on the Company's approach to governance, information on key Group policies and day-to-day administrative matters, as well as historical Board and Committee papers if applicable.

Kate Ringrose joined the Board in October 2023, and has undertaken a thorough induction plan since her appointment, details of which can be found to the right. Simon Pryce also received an induction programme which was tailored to reflect the time he served as a Non-Executive Director since 2016. Simon spent the first four months of his appointment as CEO with a programme of meetings with key stakeholders. In addition to this he immersed himself in the business and travelled to all the regions to build his knowledge of our culture, operations and requirements across the Group.

Appointment and time commitments

The Chair, Senior Independent Director and other Non-Executive Directors each have letters of appointment with RS Group plc and do not serve, or are employed in any capacity by, the Group.

Non-Executive Directors are generally appointed for three-year fixed terms; however, in line with what is considered good governance practice, all Directors are proposed for annual re-election (or election if newly appointed) by shareholders at the AGM, where letters of appointment for each Non-Executive Director are available for inspection. As illustrated on pages 74 and 75, the Board has a diverse and appropriate range of skills and experience and works effectively in its role.

The expectation regarding time commitment for Board members to effectively discharge their duties is set out in the Directors' letters of appointment. The external commitments of our Directors are kept under review to ensure they have the time to contribute effectively to the activities of the Board and its Committees throughout the year. Any additional external appointment taken on by a Director must be approved by the Chair prior to appointment, to ensure that the Director's ability to meet the required time commitments to the Group is maintained. During the year, Louisa Burdett informed the Board of her intention to step down from her position as CFO at Croda International plc from June 2024 and her appointment as CFO of Spirax-Sarco Engineering plc from July 2024. The Board considered the time commitment and potential conflicts of interest involved and was satisfied that she would continue to have sufficient time to commit to the RS Board and her committee appointments.

The Board, following the annual evaluation process, also considers whether each Director performs effectively and demonstrates their commitment to the role. The Board recommends that all Directors be re-elected and Kate Ringrose to be elected at this year's AGM.

As recommended by the Code, the Executive Directors who held roles during the year did not hold more than one non-executive directorship in a FTSE 100 company or any other significant appointments.

KATE RINGROSE CFO

As part of Kate's onboarding, her induction has been split into two aspects with the aim of providing an effective introduction to RS, both to the business as a whole and to the boardroom.

The first of these is an ongoing programme of meetings with key people in various regions and functions, along with key advisors. She met with each of the three regional presidents and those responsible for the accelerating and enabling functions, providing an invaluable introduction into each region and area of business specialism.

During Kate's first six months she has travelled to Americas (including RS in the US and Risoul in Mexico), Beauvais, France, Bad Hersfeld, Germany, Johannesburg, South Africa and both our global DCs in Corby and Nuneaton, UK. She will visit a number of further markets, including Italy, Spain, Malaysia, Singapore, Australia, Denmark and Poland, along with meeting our colleagues from Distrelec during the course of 2024/25. Kate has also met with our major shareholders and completed an investor roadshow with Simon.

The second aspect consisted of an induction pack of key corporate documents and information relating to the Group, such as the latest Annual Report and Accounts, strategy papers, the five-year plan, mergers and acquisitions pipeline, the internal audit plan and governance documents such as the Articles of Association, Terms of Reference of the Committees and a Directors' responsibilities briefing.

UK CORPORATE GOVERNANCE CODE

Compliance statement

The UK Corporate Governance Code 2018 (the Code) applied to the financial year ended 31 March 2024. The Code is publicly available at www.frc.org.uk.

The Company confirms that it applied the principles and has complied with the Provisions of the Code during 2023/24.

Application of the Code

The Directors' Report is set out in a way that helps shareholders and investors to evaluate how the Company has applied the principles and complied with the Provisions of the Code during the year. The table to the right signposts the most relevant parts of the Annual Report and Accounts, in particular where supporting information is not in the Directors' Report.

Principles of the Code Page(s)
1. Board leadership and Company purpose
Chair's introduction 4, 5 and 73
Our Board 74 and 75
Purpose, values and strategy 8 to 19
Culture 6, 18, 21 and
53 to 55
Board stakeholder engagement and decision making 80 to 82
Key performance indicators and strategic performance 20 to 23
Risk assessment 32
Risk management 32 to 37
Rewarding our people 57
Whistleblowing 60 and 98
2. Division of responsibilities
Our Board 74 and 75
Board leadership and governance framework 77 to 79
Board independence and time commitments 76 and 86
Committee reports 88 to 115
Board and Committee meeting attendance 76
Principles of the Code Page(s)
3. Composition, succession and evaluation
Our Board 74 and 75
Board leadership and governance framework 77 to 79
Board evaluation 84 and 85
Nomination Committee report 88 to 91
4. Audit, risk and internal controls
Audit Committee report 92 to 98
Statement of Directors' responsibilities 119
Risk management 32 to 37
Principal risks and emerging risks 34 to 37
Going concern 39
Viability statement 38 and 39
5. Remuneration
Directors' Remuneration report 99 to 115
Other remuneration disclosures 114 and 115

KEY ACTIVITIES DURING THE YEAR

NOMINATION COMMITTEE REPORT

Nomination Committee report

RONA FAIRHEAD CHAIR OF THE NOMINATION COMMITTEE

Key highlights

Membership as at 22 May 2024

Rona Fairhead (Chair) Louisa Burdett
Navneet Kapoor Bessie Lee
David Sleath Joan Wainwright

Activities for 2023/24

  • Oversight of CFO selection process
  • Consideration of candidates for ExCo roles – Enhancement of talent mapping, development and succession planning
  • Oversight of the Board evaluation process

Priorities for 2024/25

  • Continued focus on improving the succession planning process
  • Continued focus on diversity and inclusion (D&I)

Dear shareholder

I am pleased to present the Nomination Committee's (the Committee) report for the year ended 31 March 2024. This section of the Annual Report and Accounts details how the Committee discharged its duties during the year, along with its key activities.

During the first part of the year, the Committee focused its attention on the CFO recruitment after David Egan stepped down from the Board. After a rigorous selection process, Kate Ringrose was appointed CFO with effect from 2 October 2023. Kate is a highly experienced CFO with a strong track record of successfully leading finance functions. In her role as CFO, Kate was instrumental in the transformation of Centrica plc. The Committee, along with the rest of the Board, is very confident that Kate has the skills to support strongly the acceleration of the next stage of the Group's strategy. Full details of the CFO selection process can be found in the following pages. I would like to thank Jane Titchener, who took up the position of Interim CFO when David stepped down and who has helped ensure a smooth onboarding for Kate.

Throughout the year, the Committee further enhanced its work to strengthen talent mapping, development and succession planning for both the Executive Directors and senior leaders. This has included consideration of shortlisted individuals for appointment to the ExCo. In addition to this, further work has been carried out in respect of Non‑Executive Director succession planning. Further details on this can be found on page 89.

The Board places great emphasis on ensuring its membership reflects diversity in its broadest sense. During the year, the Committee recommended an updated Board D&I Policy, which was subsequently adopted by the Board. This sets out the objectives for Board membership in respect of diversity, along with specific targets for the senior management, as reflected in the Group's D&I Policy. Further details on the Board D&I Policy can be found on page 90.

An internal Board evaluation was conducted during the year, with the process being overseen by the Committee. The findings from the evaluation were broadly positive, with some areas of improvement being identified. These will form the basis of an action plan which will be implemented during the course of the year, with oversight from the Committee. The Committee also considered the actions identified from the 2022/23 external evaluation and monitored progress against these. Full details of the Board evaluation process, outcomes and previous actions can be found on pages 84 and 85.

Rona Fairhead Chair of the Nomination Committee 22 May 2024

MAY – Talent mapping and succession planning for the CFO role JUL – Succession planning for key senior leadership roles – Recommendation of the appointment of Kate Ringrose as CFO and a member of the Board – Non-Executive Director succession planning DEC – Non-Executive Director succession planning MAR – Internal Board evaluation outcome – Executive and Non-Executive Director succession planning – Review of Committee Terms

of Reference

Nomination Committee report continued

CFO SELECTION PROCESS

The CFO is a trusted and strategic partner to the CEO and a key member of the ExCo and the Board. With this in mind, the Committee developed a role profile, which was used by Russell Reynolds Associates1 (Russell Reynolds) to conduct the search. The essential skills and experience that the Committee specified for the role of CFO included bringing first class business and financial insights, commerciality, common sense and creativity, to ensure that while the business has sound controls and reporting processes it maximises value both from its operations and balance sheet. It was also essential for the candidate to have the ability to partner with the CEO and CPO as a cultural evolution leader. A diverse longlist of candidates were produced, based on a global search and utilising the internal talent mapping already in place. Simon Pryce and Rona Fairhead worked with Russell Reynolds to reduce the longlist down to a shortlist including both internal and external candidates based on their strong experience and relevant backgrounds.

The shortlisted candidates who were identified as the strongest were subject to full psychometric assessments with Russell Reynolds, interviewed by the CEO and Chair and met with other members of the Board and ExCo. Based on the outcome of the rigorous assessment and referencing process, Kate was identified as being the strongest candidate for the role with the skills to work with Simon and the ExCo to continue the Group's strategic growth.

The Remuneration Committee met to determine the remuneration package to be offered and, having been agreed, the Committee made the recommendation to the Board to appoint Kate as CFO with effect from 2 October 2023.

  1. Russell Reynolds has provided recruitment services for senior management positions during the year. There are no other connections with it or the individual Directors.

Nurturing talent is a key enabler to delivering our business strategy and creating a high-performance, purpose-led culture.

Board changes

As detailed in last year's Annual Report and Accounts, following the departure of Lindsley Ruth as CEO, a rigorous selection process was conducted for the role, which led ultimately to the appointment of Simon Pryce as CEO effective 3 April 2023. For details of Simon's selection process, refer to page 101 of the Annual Report and Accounts for the year ended 31 March 2023. David Egan stepped down from the Board and his role of CFO with effect from 3 May 2023 and Kate Ringrose was appointed as CFO from 2 October 2023. Kate's full biographical details can be found on page 74.

Succession planning

Nurturing talent is a key enabler to delivering our business strategy and creating a high-performance, purpose-led culture.

With the appointment of Simon and Kate, along with a new CPO, renewed focus has been given to succession planning and talent development within the Group. This has included a review of work carried out in the last couple of years and identifying areas for improvement. Our succession planning process will evolve to strengthen accountability for developing key talent, drive and monitor more action-orientated outcomes and develop a stronger and more diverse internal pipeline of talent through accelerated development and hiring.

Ensuring a clear connection between our operating model and succession planning

A strategic review was conducted during the year which resulted in our new operating model being adopted. This also includes three new roles on the ExCo for the accelerator functions. A rigorous process was undertaken to identify the leaders for each of these new functions and we are proud that each has been filled by internal talent. The new model was effective from 1 April 2024. Further information regarding the operating model can be found on page 11.

In order to help accelerate the effective functioning of the executive team, each of the ExCo members have undertaken externally‑facilitated psychometric assessments to improve their understanding of themselves and each other. This has helped the ExCo build a strong team dynamic, with a clear understanding of their purpose, required management behaviours and ways of working.

Our succession planning process

There is an annual process whereby all individuals throughout the Group undergo regular performance reviews and are responsible for their own development plans, with oversight and support provided by line managers. In addition to this, an ongoing succession planning process is in place to identify talent and successors to senior leadership roles, and to highlight any potential retention risks. For details of our talent programme, see page 57.

Our succession planning can be split into two tiers: the first for the Executive Director positions, and the second for key senior management roles.

The succession plans are split between short-term and long-term requirements:

  • Short-term requirements: for use in unplanned or emergency situations, whereby interim cover on a short-term basis is implemented.
  • Longer-term requirements: for creating a diverse pipeline of talent within the organisation by identifying individuals who have potential to step into the role in the next one to five years. Any gaps in experience and knowledge are identified, and a development plan devised and implemented to upskill potential candidates.

Nomination Committee report continued

Over the coming months, we will continue to align the senior leadership teams to the new operating model, and succession planning into the new roles will be reviewed. This will be carried out with input, alignment and ownership from the ExCo. The Committee will continue to review and monitor the succession planning process to ensure it is effective and appropriate for the Group.

Non-Executive Director succession planning

Throughout the year, the Committee continually considered the Board's balance of skills and experience to ensure the overall composition of the Board remains appropriate. This approach also enables the Committee to identify any skills gaps and to build quickly role profiles when needed.

Diversity and inclusion

The Committee has approved an updated Board D&I Policy. This provides a high-level overview of the Board's approach to driving D&I in our succession planning, selection, nomination, operation and evaluation of the Board. This policy works in conjunction with our wider Group D&I Policy and reflects the overall Group target ranges for our senior leaders. For further details of performance against targets see page 54.

Policy statement

We believe in creating an inclusive and engaging environment where everyone is proud and excited to come to work and can perform at their best, develop and thrive. We are proud to support our people to be their best by building an inclusive workplace that supports everyone, irrespective of ethnicity, disability, socio-economic backgrounds, mental health conditions, neurological divergence, age, religion, sexual orientation or gender identity.

The Board places great emphasis on ensuring that its membership reflects diversity in its broadest sense. We believe a key driver in delivering our organisational diversity commitments is through a Board which has a balance of skills, personal and cognitive strengths, experience, diversity, independence and knowledge. Consideration is given to the combination of demographics, skills, experience, ethnicity, age, gender and other relevant personal attributes on the Board to provide the range of perspectives, insights and challenge needed to support good decision making.

New appointments are made on merit, taking account of the specific skills and experience, independence and knowledge needed to ensure a diverse and rounded Board and the benefits each candidate can bring to the overall composition of the Board and its Committees.

Objectives

Objectives for achieving Board diversity are periodically reviewed. The Board aspires to be comprised of:

  • At least 40% women
  • At least one of the senior Board positions (Chair, CEO, CFO or Senior Independent Director) is a woman
  • At least one Director from an ethnically diverse background, with a target of 25% by 2030, to reflect the overall Group target for senior roles held by ethnically diverse executives

The Board acknowledges that in periods of Board change, there may be times when this balance is not maintained.

Reflecting these aspirations, the Board will aim to meet any recommendations set out by the FTSE Women Leaders review (formerly Hampton-Alexander Review) and the Parker Review.

The Board places high emphasis on ensuring the development of diversity in the senior leadership roles across the Group and supports and oversees the Group's ambition of working towards 37% to 42% of senior leaders being women and 17% to 22% being ethnically diverse by 2030.

Currently, this Policy is not applied to Board Committees individually, although we strive to apply similar representation across the Committees. The Board is comfortable that the diversity of the Board is reflected across the Committee memberships and that this remains an ongoing consideration.

Responsibilities, monitoring and reporting

The Chair of the Board will lead the Board's diversity agenda and set measurable objectives, with the aim of continuously improving D&I generally, ultimately leading to better debate and decision making.

The Board will be expected to role model inclusive language, behaviours and practice in all undertakings for and on behalf of the Group, setting a clear tone from the top.

The Committee is responsible for ensuring that the Board has the right balance of skills, experience and knowledge and, in accordance with its Terms of Reference, shall:

  • Regularly review Board composition
  • Monitor and drive succession planning, talent development and the broader aspects of D&I for both Executive Directors and the ExCo
  • For any Director appointments, work with executive search firms that reflect and understand the Group's values and approach to diversity, including this Policy, and will honour those values and approach in identifying and proposing suitable candidates for appointment to the Board and its Committees
  • Identify suitable candidates for appointment to the Board on merit against objective criteria having regard to:
  • ⸰the benefits of diversity in promoting the success of the Group for the benefit of its shareholders as a whole
  • ⸰the skills, experience, background, independence and expertise of current members of the Board and its Committees
  • Report annually in the Governance Report of the Annual Report and Accounts on the implementation of the Board D&I Policy and other matters as required by the Code and other regulatory and statutory requirements
  • Review the Board D&I Policy at least annually and recommend any revisions to the Board

Nomination Committee report continued

Gender and ethnicity representation The FCA, in its capacity as the UK Listing Authority, introduced new rules during 2022 that require listed companies to publish information on gender and ethnic representation on the Board and in executive management roles (LR 9.8.6(10)). This is our first year reporting in full against these requirements. The tables below outline the current gender and ethnic diversity of the Board and our senior leaders.

Diversity statistics as at 31 March 2024

Reporting table on gender representation

Number of
Board
members
Percentage
of the Board
Number of senior
positions on the
Board (CEO, CFO,
SID and Chair)
Number of
senior leaders
Percentage
of senior
leaders
Men 4 44% 2 85 66%
Women 5 56% 2 43 34%
Not specified / prefer not to say 0 0 0 0 0%

Reporting table on ethnicity representation

Number of
Board
members
Percentage
of the Board
Number of senior
positions on the
Board (CEO, CFO,
SID and Chair)
Number of
senior leaders
Percentage
of senior
leaders
White British or other White
(including minority-white groups)
7 78% 4 89 70%
Mixed / Multiple Ethnic Groups 0 0 0 3 2%
Asian / Asian British 2 22% 0 7 5%
Black / African / Caribbean /
Black British
0 0 0 0 0%
Other ethnic group, including Arab 0 0 0 1 1%
Not specified / prefer not to say 0 0 0 28 22%

Definition of senior leader

Permanent and temporary employees who operate at a senior level in the Group and typically, although not exclusively, are the members of ExCo and their direct reports (including directors of subsidiary entities). Contractors and agency staff are not included. In 2023/24, four temporary employees (three female and one male) were also excluded. In objective terms this is anyone in a role sized as a Willis Towers Watson global grade of 15 or above (or equivalent in new acquisitions).

Methodology of data collection

Data in respect of our senior leaders is compiled through our employee database and collected on a self-reporting basis. 102 of 128 senior leaders self-reported ethnicity via this database (including not specified / prefer not to say) and 11 identified as non-white. Data in respect of the Board is collected on a self-reporting basis and agreed directly with the Board members.

Board evaluation

The Committee, led by the Chair of the Board, is responsible for overseeing the Board evaluation process. This year the Board underwent an internal evaluation.

The Committee also considered the remaining actions taken in response to feedback from the previous external review undertaken in 2022/23 and monitored progress against the agreed actions. Full details of both the evaluation and actions against the previous year's evaluation are provided on pages 84 and 85.

Committee governance Committee structure and meetings

The Committee is comprised of independent members. There were no changes to the Committee membership during the year.

The Committee held four scheduled meetings during the year and held a further one unscheduled meeting to consider the CFO selection process and appointment. Details of attendance at meetings can be found on page 76.

In addition to the members, the regular attendees at the meetings of the Committee have included the CEO, CFO, CPO and the Company Secretary.

The Committee Chair attends the Company's AGM and is happy to answer any questions from shareholders on matters falling within the Committee's responsibilities.

Meetings of the Committee generally take place shortly before Board meetings and activities of the Committee are reported by the Chair to the Board as a separate agenda item.

Committee responsibilities

The Committee's chief responsibilities have not changed during the year. The Committee's Terms of Reference are reviewed formally and approved annually and set out its principal duties in full, including its authority to carry out its duties. These are available at rsgroup.com.

Committee evaluation

As part of the internal evaluation, the Committee examined its own performance and operational effectiveness. The Committee members agreed that the meetings continued to be well run with appropriate levels of detail presented. All respondents felt well informed and involved in the specification and approach to the recruitment activity which occurred during the year. As reported on page 84 there was strong feedback in respect of the need to provide greater focus on succession planning in the coming year.

The overall findings of the evaluation demonstrated that the Committee operated effectively and continues to discharge its duties in line with its Terms of Reference.

The findings of the Committee's evaluation demonstrated that it operated effectively and continues to discharge its duties.

AUDIT COMMITTEE REPORT

Audit Committee report

Membership as at 22 May 2024

Louisa Burdett (Chair) Alex Baldock Navneet Kapoor David Sleath

Activities for 2023/24

  • Oversight of the transition from PricewaterhouseCoopers LLP (PwC) to Deloitte LLP (Deloitte) as new external Auditors from 2024/25
  • Reviewed and monitored the Group's approach
  • to risk, the risk management process and its internal control system
  • Evaluation of the performance of the internal audit function
  • Continued its focus on development of the Group's information security strategy
  • Reviewed the progress of the second phase of the Group's review of internal controls over financial reporting (ICFR)
  • Reviewed the fair value determination of the acquisition of Distrelec completed in the year and the initial integration and effectiveness of recent acquisitions' internal control systems
  • Reviewed the Group's ESG reporting approach, including the update on its climate-related risks and opportunities in relation to TCFD

Priorities for 2024/25

  • Review the Group's assessment of the impact of the Financial Reporting Council's (FRC) updated UK Corporate Governance Code 2024 (the updated Code) in relation to internal controls and any necessary changes to the Group's ICFR review and the extension to all material controls. Continue to monitor the Group's progress in this review
  • Continue to review risks and opportunities for ongoing ESG reporting, including TCFD
  • Review the integration of the 2023/24 acquisition and assess the improvement in the effectiveness of its internal control systems
  • Monitor the transition to Deloitte as external Auditors

Dear shareholder

As Chair of the Audit Committee (the Committee), I am pleased to present the Committee's Report for the year ended 31 March 2024. The purpose of this Report is to describe the work undertaken by the Committee and explain how it has discharged its responsibilities throughout the year.

The Committee's main role is to monitor and review the integrity of the Company's financial information. This includes recommending to the Board whether the Company's Annual Report and Accounts, taken as a whole, is fair, balanced and understandable and whether the assessment of the Group's going concern assumptions and longer-term viability are reasonable. The Committee is also responsible for providing assurance to the Board that the Group's internal controls and risk management systems are fit for purpose and regularly reviewed, as well as overseeing the effectiveness and independence of the external Auditors, including recommending to the Board the approval of their fees and appointment on an annual basis. PwC were the Company's external Auditors for 2023/24 and Deloitte will be the Company's new external Auditors for 2024/25.

We continued to see professional, comprehensive and robust work in all areas which has meant that the Committee has been able to discharge its obligations seamlessly throughout the year.

The Committee has continued to focus on the Group's financial reporting, including approving the disclosures in relation to geopolitical uncertainties and climate change, impacts of inflation, the Group's going concern and viability statements and the Group's use and definitions of alternative performance measures. The Committee has continued to focus on the key accounting matters set out on pages 94 and 95. All of these matters were conducted to the satisfaction of the Committee.

We continue to monitor the Group's progress on its ICFR programme to strengthen and formalise its financial processes and controls framework. This will stand it in good stead for complying with the regulations coming out of the updated Code.

The Committee has spent some time understanding all emerging ESG legislation and the related disclosures and reviewed the Group's reporting approach to it, including the third year of reporting the climate-related risks and opportunities in relation to the Group's obligations under TCFD (see pages 62 to 69).

As part of its duties, the Committee has continued to review the Group's information security and data protection controls, further details of which can be found on page 96.

On behalf of the Committee, I would like to thank our internal audit and finance teams for their contribution over the past year. I would also like to add thanks to PwC for their role as the Group's Auditors since 2014/15 and, subject to the AGM vote, to welcome Deloitte.

I will be available, as usual, at this year's AGM to answer any shareholder questions in relation to audit matters.

Louisa Burdett Chair of the Audit Committee 22 May 2024

We continue to monitor the Group's progress on its internal controls over financial reporting programme to strengthen and formalise its financial processes and controls framework."

KEY ACTIVITIES DURING THE YEAR

Audit Committee report continued

MAY – Reviewed the year-end key accounting judgements and issues (including tax) and approved their
accounting treatment; viability and going concern; and fair, balanced and understandable criteria
for recommendation to the Board
– Reviewed the TCFD report for its recommendation to the Board
– Recommended to the Board for approval the adoption of the Annual Report and Accounts for the year
ended 31 March 2023 and the full-year results announcement
– Reviewed non-audit fees and the Non-Audit Services Policy
– Recommended to the Board for approval the re-appointment of PwC as Auditors for 2023/24
– Reviewed updates regarding operational audit reports, information security and quarterly whistleblowing
JUL – Reviewed Group Operational Audit remit and performance
– Reviewed the key accounting judgements and issues
– Quarterly review of non-audit fees completed
– Approved PwC's audit plan for 2023/24
– Received reports from the Data Protection Officer and quarterly whistleblowing report
– Review of operational audit reports
– New external Auditors' transition update received
– Reviewed the external Auditors' performance
– Received an update on the ICFR programme
OCT – Received the half-year key accounting judgements and issues (including tax) and approved their
accounting treatment; going concern; and fair, balanced and understandable criteria for recommendation
to the Board
– Reviewed the draft interim results for recommendation to the Board
– Quarterly review of non-audit fees completed
– Review of the onboarding plan for the new external Auditors
– Reviewed PwC's audit fees for 2023/24 and recommended their approval to the Board
– Reviewed updates regarding operational audit reports, information security and quarterly whistleblowing
FEB – Received the Group Operational Audit update, reviewed the Group's risk and control assessment and
approved the 2024/25 operational audit plan
– Reviewed the key accounting judgements and issues
– 2023/24 ESG reporting approach agreed, including TCFD actions and disclosure
– Received an update on emerging ESG reporting regulations
– ICFR update received, including a summary of the changes made to the updated Code in relation to
internal controls
– Quarterly review of non-audit fees completed
– Reviewed the Anti-Bribery & Corruption Policy and procedures
– Received a report from the Data Protection Officer
– Reviewed the annual whistleblowing arrangements and the quarterly whistleblowing report
– New external Auditors' transition update received

FAIR, BALANCED AND UNDERSTANDABLE

The Board is required to confirm to the Company's shareholders that the Annual Report and Accounts, taken as a whole, is fair, balanced and understandable and provides the necessary information and key messages to enable shareholders and other stakeholders to assess the Group and the Company's position, performance, business model and strategy. The Committee advises the Board on whether this confirmation can be made and the Committee assesses whether it can make this recommendation to the Board by following its regular, robust approach which is:

  • Ensuring regulatory requirements for the Annual Report and Accounts were thoroughly understood.
  • Reviewing draft copies of the Annual Report and Accounts to assess and advise on direction and key messages, with a near final version provided to the Committee and Board prior to sign-off of the Annual Report and Accounts.

– Assessing management's fair, balanced and understandable verification process and reviewing its results. This included a cascaded sign-off across the Group to determine the accuracy, consistency and clarity of the data, information and language.

  • Reviewing the use and disclosure of alternative performance measures and confirming its belief that separate disclosure of these measures enables readers of the Annual Report and Accounts to understand better the underlying financial and operating performance of the Group. The alternative performance measures are consistent with prior years. The definitions and reconciliations of alternative performance measures are set out in Note 3 on pages 135 to 138.
  • Ensuring that a thorough review of the Annual Report and Accounts was undertaken by all appropriate parties, including external advisors.

The Committee has reviewed the Annual Report and Accounts for the year ended 31 March 2024 and has advised the Board that, in its opinion, the Annual Report and Accounts, taken as a whole, is fair, balanced and understandable and provides the information necessary to assess the Group's position and performance, business model and strategy.

Financial reporting

Audit Committee report continued

The primary role of the Committee in relation to financial reporting is to monitor the integrity of the Group's published financial information, including reviewing its full-year and half-year financial results. The Committee undertakes this with both management and PwC and concentrates on ensuring compliance with the relevant financial and governance reporting requirements. The Committee considers the principal accounting policies that are used when preparing these results as well as reviewing the significant accounting issues and areas of judgement made as noted below and other key areas of focus as noted on page 95. Also, this includes the fair, balanced and understandable review as described in more detail on page 93. The Committee receives regular reports from the CFO and Group Financial Controller to support this work.

Significant accounting issues and areas ofjudgement

Management is required to exercise judgement in a number of areas when preparing the Group accounts and the Company accounts. The Committee focuses on any significant areas of judgement that may materially impact the Group's and Company's reported results and assesses and challenges, if necessary, whether these judgements are reasonable and appropriate. The Committee also reviews the clarity and transparency of the related disclosures.

The significant accounting issues and areas of judgement considered by the Committee during the year, and how these were addressed, are set out to the right.

Significant accounting issues and areas of judgement How the Committee addressed these matters and conclusions reached

Retirement benefit obligations

The Group has a material defined benefit pension scheme in the UK and smaller defined benefit schemes in the Republic of Ireland, Germany, France and Italy and a contribution-based pension scheme in Switzerland that guarantees a minimum rate of investment return and so is accounted for as a defined benefit pension scheme. At 31 March 2024, the total net deficit in relation to these retirement benefit obligations was £25.7 million (2022/23: £36.4 million), of which the UK was £16.1 million (2022/23: £26.2 million). Key judgements are made in relation to the assumptions used when valuing the retirement benefit obligations. See Note 10 on pages 144 to 150.

Small changes to the assumptions used to value the UK retirement benefit obligation, particularly changes in bond yields used to determine the discount rate, can have a significant impact on the financial position and results of the Group.

The assumptions put forward by the actuaries, Head of Group Pensions and Group Financial Controller were reviewed by the Committee. The Committee also reviewed the external Auditors' comparisons of the assumptions with those of other similar schemes. After discussion, the Committee agreed the reasonableness of the assumptions used in valuing the retirement benefit obligations at the half year and year end.

At the year end, the Audit Committee agreed with management's decision to update the inflation rate sensitivity analysis to show the impact of a 0.25% movement as this is considered to be currently a reasonable possible change.

Inventories valuation

Inventories represent a material proportion of the Group's net assets. At 31 March 2024, the Group had £656.0 million (2022/23: £616.3 million) of inventories on the balance sheet. Judgements are made in estimating the net realisable value of inventories. At 31 March 2024, inventory provisions were £68.6 million (2022/23: £43.7 million). Sensitivity analysis on the assumptions was performed, which indicates that any reasonably likely change in assumptions, including the current global economic uncertainty and longer-term impacts of climate change and environmental regulations, is not expected to have a material impact on the current net realisable value of inventories. See Note 18 on page 158.

From an International Accounting Standard (IAS) 1 'Presentation of Financial Statements' perspective, the judgements involved in estimating the net realisable value of inventories do not have a significant risk of resulting in a material adjustment to the carrying amount of inventories within the next year. However, the Committee believes that inventories and their management are so critical to the Group's operating model that areas of judgement in inventories valuation are significant and require its particular focus.

The Group estimates the net realisable value of inventories in order to determine the value of any provision required. The judgements made in the methodology used to estimate the net realisable value relate to the number of years of sales there are in inventories of each product and the value recoverable from these inventories. These assumptions are based on recent experience and knowledge of the products on hand and are reviewed regularly. The impact of the current global economic uncertainty and the longer-term impacts of climate change and environmental regulations on these assumptions were considered and the assumptions were adjusted where necessary to ensure they remain appropriate. Also, adjustments were made to take account of the continued slowdown in sales of electronics products and slow-moving single-board computing products and their impact on the net realisable value. The latest review was presented to the Committee and it reviewed and agreed the reasonableness of the assumptions.

With the increase in the inventory provision due to the continued slowdown in the business pushing inventory into excess, the Committee agreed with management's decision to update the sensitivity analysis to consider the impact of reasonably likely decreases as well as increases to provisions.

Going concern and viability statements

As part of the Committee's responsibility to provide advice to the Board, the Committee reviewed and challenged the Group's going concern assumptions at the half year and full year and reviewed and challenged the process and assessment of the Group's longer-term viability at the full year.

Management included a going concern statement in the Group's half-year report. The Committee reviewed the process conducted to prepare this statement, including the assumptions used in the reverse stress tests. It recommended to the Board that it was appropriate to continue to adopt the going concern basis in the half-year results. The Committee also reviewed and agreed the wording of the going concern statement and recommended its approval to the Board.

For the viability statement and going concern statement in the Annual Report and Accounts, the Committee reviewed the assessment period and reviewed and challenged the scenarios considered for each principal risk and the determination of severe but plausible stress tests and reverse stress tests. The Committee reviewed the outcomes of these stress tests and, as a result, recommended to the Board that it is able to confirm the Group's viability statement and the going concern statement. Details of these statements can be found on pages 38 and 39 of the Strategic Report.

Other key areas of focus

The Committee also reviews a number of other key areas that require management to exercise judgement. These judgements have not had a significant effect on the amounts recognised in the accounts in the year ended 31 March 2024 nor are they significant estimates which have a significant risk of resulting in a material adjustment to the carrying amounts of the Group's assets and liabilities within the next year. However, the Committee focuses on these areas to ensure these judgements are also reasonable and appropriate and to ensure they have not become significant.

These other key areas of focus in the year were:

Other key area of focus How the Committee addressed these matters and conclusions reached
Fair values and goodwill on acquisition of businesses
The Group completed the acquisition of Distrelec on 30 June 2023
for consideration of £313.1 million. The purchase price allocation
resulted in goodwill of £182.3 million and other intangible assets
of £106.2 million.
Judgements are made in relation to the assumptions and data used
in determining the fair values of the intangible assets acquired and
the goodwill arising. See Note 29 on pages 168 and 169.
The Group reviewed the net assets acquired, identifying and fair valuing all
the assets and liabilities. For larger acquisitions the Group engages external
professional advisors for the identification and calculation of fair values of intangible
assets while ensuring that the assumptions and forecast cash flows used in the
valuation models are reasonable.
The Committee reviewed the process, discussed it with management and the
external Auditors and assessed the results of the work undertaken. The Committee
concluded that it is satisfied with the fair values and goodwill arising on acquisition
of businesses.
Impairment of goodwill and other assets
There is £646.3 million of goodwill on the balance sheet at
31 March 2024 (2022/23: £463.3 million). Judgements are made in
relation to the assumptions used in the value-in-use models which
are used to assess impairment of goodwill and other assets when
there are indicators that they may be impaired.
The value of goodwill is reviewed regularly for impairment using value-in-use
models using cash flows and discount rates as set out in Note 14 on pages 153 to
155. The Committee reviews these impairment tests every year, including the main
assumptions. These assumptions also include consideration of the impact of climate
change. The Committee agrees with the tests' confirmation that there remains
adequate headroom in place and no impairment provision is required.
Other assets are regularly reviewed to ensure there are no indicators that they may
be impaired. If any significant impairments are found, the Committee will also review
these impairment tests, including the main assumptions, confirming that the
valuation is reasonable.
The Committee also reviewed and agreed with the trade receivable impairment
allowance and disclosure in Note 23 on pages 162 and 163.

Other matters

The Committee also carried out a range of other activities in relation to financial reporting during the year which included:

– Reviewing the impact of amendments to accounting standards adopted during the year

Audit Committee report continued

  • Reviewing the effective tax rate, judgements made in relation to the levels of tax contingencies for potential challenges by local tax authorities and recoverability of losses, and relevant disclosures
  • Approving the restatement of the service solutions disaggregation of revenue following management's review of what it classes as service solutions
  • Reviewing and agreeing the accounting treatment and disclosure of any potential post-balance sheet events at both the half year and full year
  • Agreeing with management's assessment that there are no indicators of impairment for the investments the Company holds in its subsidiaries

Internal control and risk management

The Vice President Group Operational Audit and Risk (VP Audit and Risk) provides quarterly reports to the Committee which cover the performance of the Group's system of internal controls and its effectiveness in managing the Group's principal risks and identifying any control failings or weaknesses. These reports highlight matters which might impact the delivery of the Group's key strategic objectives or which indicate improvement is required in any of the Group's processes or controls. The Committee carefully considers these findings and discusses appropriate actions where necessary.

An annual review of the Group's risk management processes is undertaken by the Committee, as required by the Code, the FRC Guidance on Audit Committees and the recommendations of the FRC Guidance on Risk Management, Internal Control and Related Financial and Business Reporting. These processes include material controls which cover financial, operational and compliance controls and risk management systems. The outcomes of these reviews are shared with the Board.

These, in combination with other updates to the Board on the Group's principal risks, allowed the Board to assess the effectiveness of the Group's systems of internal control and residual risk prior to making its statement in this Annual Report and Accounts. Further information regarding the Group's principal risks can be found on pages 34 to 37 of the Strategic Report.

The internal control system and risk management process have been in place during the year and up to the date of this Annual Report and Accounts. In the event weaknesses are identified in the internal control system, plans for strengthening them are put in place and then regularly monitored. All the more significant control weakness observations, where noted, have actions and agreed timelines assigned against them.

Internal financial controls

Internal financial controls are the systems that the Group employs to support the Board in discharging its responsibilities for financial matters and the financial reporting process as described on page 119.

The main elements include:

other matters of concern

  • Assessments by internal audit on the effectiveness of operational controls
  • Clear terms of reference setting out the duties of the Board and its Committees, with delegation to management in all locations
  • Group Finance and Group Treasury manuals outlining accounting policies, processes and controls
  • Weekly, monthly, quarterly and annual reporting cycles, including targets approved by the Board and regular forecast updates
  • Local leadership teams reviewing financial results against forecast and agreed performance metrics and targets with overall performance reviewed at region, business and Group levels
  • Specific reporting systems covering treasury operations, major investment projects and legal and insurance activities, which are reviewed by the Board and its Committees on a regular basis – Whistleblowing procedures allowing individuals to report fraud or financial irregularities and

In 2021/22, in advance of the regulations arising from the then Department of Business, Energy & Industrial Strategy's corporate reform, the Group commenced a review of its ICFR. The first phase, completed during 2022/23, was to assess the Group's financial reporting controls and identify what improvements should be made. The second phase, to action the improvements required, then started and continued into 2023/24, although at a slower pace due to waiting for the publication of the updated Code in January 2024 and the Group's review of its operating model. The goal is to improve and build on our existing financial reporting controls focused on key areas. This will be extended to other relevant internal control areas impacted by the updated Code which will apply to the Group's year ending 31 March 2027. The Committee will continue to monitor the Group's progress.

Internal audit

The work of the internal audit function spans the whole Group, including, as and when relevant, acquired businesses, and provides independent and objective assurance over the Group's systems of internal controls through a risk-based approach. The Committee reviews and approves the scope and resourcing of the internal audit plan annually with the VP Audit and Risk. The scope of the plan is determined by reference to the Group's operating risks and strategy as well as geographic, functional and external risks. The Committee reviews:

  • The level and skills of resources allocated to the internal audit function to conduct this programme of work
  • The summary of the results of each audit and the business team's resolution of any control issues identified
  • The effectiveness of the internal audit function

The VP Audit and Risk has regular, open access to the Committee Chair. Discussions focus on audit planning and matters noted during internal audit assignments. Other members of the Committee are also available as required. The Committee meets with the VP Audit and Risk without the presence of management at least once a year.

Other activities

During the year, the Committee continued its focus on enhancing the Group's information security strategy via regular updates from the Chief Information Security and Compliance Officer (CISO). These included updates on information security risk assessments relating to our industrial control systems, including improvement actions both underway and planned. Testing of all our primary distribution sites has now been completed and the project will shortly be entering its second phase, which includes defining future monitoring solutions. Throughout the year, the Committee also received updates on other specific information security risks, upcoming regulatory changes and improvement actions, including strengthening IT access controls.

The Committee continued with its reviews of the data protection compliance programme through reports from the Data Protection Officer. The Committee continued to provide oversight of the Group's compliance with laws regarding the protection of personal data across its operations, including the General Data Protection Regulation and the UK's Data Protection Act.

The Committee received regular reports from the Data Protection Officer, highlighting ongoing compliance work such as training, targeted training for high risk teams and awareness campaigns to embed a culture of privacy by design, as well as assessments of the impact of material changes to the Group's operations on its handling of personal data (such as significant changes to systems and integration of acquisitions) and monitoring of changes in the regulatory environment.

The Committee received updates on current and emerging ESG legislation during the year. It discussed and agreed the ESG reporting requirements for 2023/24 and future years, including Scope 3 emissions and additional disclosures in the Group's third TCFD report included in this Annual Report and Accounts. The Committee was comfortable that the

Audit Committee report continued

disclosures contain appropriate and accurate data and information and recommended to the Board that it approve the ESG disclosures in this Annual Report and Accounts, including the TCFD report.

External Auditors

Effectiveness, independence, tender and rotation

The Committee is responsible for reviewing the performance and effectiveness of the external Auditors, as well as their appointment and remuneration.

A review of the external Auditors' performance and effectiveness is undertaken by the Committee each year. The review includes looking at qualification, expertise, resources and reappointment (where relevant) of the external Auditors, as well as ensuring that no issues have arisen which might adversely affect their independence and objectivity.

The review also considers how robust the external audit has been, as well as the quality of delivery. It also addresses the FRC's Audit Quality Inspection Report on PwC and Deloitte as well as any feedback received from the Group's senior managers.

The Committee assessed how well the external Auditors have exercised professional scepticism and whether they have provided an appropriate degree of constructive challenge to management. The Committee also considers the risk of the external Auditors withdrawing from the market. PwC demonstrated professional scepticism and challenge on the valuation of inventories, the acquisition fair values of Distrelec, the recoverability of receivables and assumptions in the going concern and viability assessments.

During the year, the Senior Statutory Audit Partner, Sandeep Dhillon, or the Audit Director, together with other relevant and appropriate members of the PwC audit team, attended all of the Committee's meetings. In addition to PwC's attendance, Jon Thomson who will be the Group's Senior Statutory Audit Partner from Deloitte also attended meetings from October onwards as part of the external Auditors' transition planning process. PwC provided reports and conclusions on the Group's key accounting judgements, internal control processes, Annual Report and Accounts and half-year report.

Following an external tender process in 2014, PwC was appointed as the Group's external Auditors with their first audit being the 2014/15 Annual Report and Accounts. In line with the Companies Act 2006 and as detailed in the Annual Report and Accounts 2023, the Company undertook a robust public tender process for the audit of the Annual Report and Accounts for the year ending 31 March 2025. As a result of this, the Committee recommended to the Board that either PwC or Deloitte, with a preference for Deloitte, be appointed as the external Auditors for 2024/25. The Board accepted this recommendation and preference and a resolution will therefore be put to shareholders at the forthcoming AGM to appoint Deloitte.

Further details of how the Committee and the external Auditors work together, as well as how the external Auditors' independence is maintained, can be found in the governance section of our website. As in previous years' reports, the Committee can confirm that the Group does not engage PwC to undertake any work that could affect their independence. As a result of Deloitte's transition to external Auditors, Deloitte resigned during the year from all non-audit work it provided to the Group and so no longer undertakes any work that could affect their independence.

The Committee has satisfied itself that the Company has complied with the provisions of the Statutory Audit Services for Large Companies Market Investigation (Mandatory Use of Competitive Processes and Audit Committee Responsibilities) Order 2014, published by the Competition and Markets Authority on 26 September 2014.

Non-audit assignments undertaken by theAuditors

The Group operates a policy to ensure that the provision of non-audit services does not impair the external Auditors' independence or objectivity and that only permitted services are provided. In determining this policy, the Committee took into account possible threats to the external Auditors' independence and objectivity.

The policy on non-audit services includes:

  • In providing a non-audit service, the external Auditors should not:
  • ⸰Audit their own work
  • ⸰Make management decisions for the Group ⸰Create a mutuality of interest
  • ⸰Find themselves in the role of advocate for the Group
  • The total non-audit fees for any financial year should not exceed 70% of the average of the external audit fee over the last three years. In practice, the non-audit fees are normally significantly below this level

The policy also states that the Committee has pre-approved the CFO to have authority to commission the external Auditors to undertake non-audit work (not covered above) where there is a specific project with a cost that is not expected to exceed £50,000.

Full details of our policy in relation to non-audit services can be found on the governance section of our website. This policy was reviewed by the Committee during the year and no changes were required.

During the year under review there were audit‑related assurance services of £0.1 million and no other non-audit fees for PwC compared to audit fees of £3.1 million. Further information on fees payable to PwC are included in Note 6 on page 140.

The Committee has satisfied itself that its use of the external Auditors complies with both the Code and the FRC's Ethical and Auditing Standards regarding the scope and level of non-audit work and non-audit fees incurred by the Group.

Fraud

The Committee is responsible for reviewing the Group's procedures for the prevention and detection of fraud. Suspected cases of fraud must be reported to the Company Secretary or General Counsel within 48 hours and investigated by operational management, Group Compliance or internal audit, as appropriate. The outcome of any investigation is reported to the Company Secretary, General Counsel and the CFO. A register of all suspected fraudulent activity and the outcome of any investigation is maintained and circulated to the Board on a regular basis, with the Committee also receiving regular updates. The Group takes steps in line with good business practice to detect and prevent fraudulent activity, and is preparing for the new requirements of the Economic Crime and Corporate Transparency Act related to fraud prevention. The Committee is pleased to report that there were no frauds of a material nature discovered during the year, although the Group is subject to various attempts at external and low-level credit card and online fraud.

Audit Committee report continued

Whistleblowing

In accordance with the provisions of the Committee's Terms of Reference, the Committee is responsible for reviewing the arrangements whereby all of the Group's employees may, in confidence, raise concerns about illegal, unethical or improper behaviour or other matters and for ensuring that these concerns are investigated and escalated as appropriate. Reports may be raised directly to senior management or through an external third-party reporting tool. Whistleblowing is referred to internally as Speak Up and is available to all of the Group's employees. The Committee receives aggregated reports on matters raised through these services and monitors their resolution. The Group's existing policies and procedures (adopted globally) have been updated to reflect the ongoing implementation across EU Member States of the 2021 European Whistleblowing Directive. The Group will continue to monitor any national laws that implement additional, relevant requirements and make any required changes to policies and procedures where appropriate. For further information see page 60.

Committee governance Committee structure and meetings

The Committee acts independently of management to ensure the interests of our shareholders are protected properly in relation to financial reporting, risk and internal control. All members of the Committee are independent Non-Executive Directors, with sufficiently wide-ranging business experience, expertise and competence to enable the Committee to fulfil its responsibilities effectively. There were no changes to the membership of the Committee during the year. Louisa Burdett is a chartered accountant and, having held senior financial management positions, has extensive knowledge and experience of financial markets, treasury, risk management and financial accounting standards. Biographies for the Committee members are set out on pages 74 and 75.

The Committee held four scheduled meetings during the year. Meetings were held in line with the financial and reporting cycles of the Company. Meetings are generally held prior to Board meetings so that optimum collaboration with the Board is maintained. The Committee Chair provides updates to the Board on the proceedings, considerations and findings of each meeting.

The Committee Chair extends invitations to certain other key individuals to attend meetings, including the Chair of the Board, other Non-Executive Directors who are not members of the Committee, the CEO, CFO, the Company Secretary, Group Financial Controller, VP Audit and Risk and the external Auditors. The CISO also attends to provide regular updates on the Group's Information Security strategy. The Data Protection Officer attends meetings twice a year to give updates on data protection matters.

During the year, the Committee held separate sessions with the VP Audit and Risk and the external Auditors without the presence of management. The VP Audit and Risk and the external Auditors have direct access to the Committee Chair outside of formal Committee meetings.

Committee responsibilities

The Committee's chief responsibilities have not changed during the year. The Committee's Terms of Reference are reviewed formally and approved annually and set out its principal duties in full, including its authority to carry out its duties, and are available in the governance section of our website: rsgroup.com.

The core functions of the Committee include:

  • Supporting the Board in ensuring the integrity of the financial and corporate reporting and auditing processes
  • Assisting the Board in assessing the long-term viability of the Group by reviewing and challenging the scenarios considered and severe but plausible stress testing performed on the principal risks
  • Advising the Board on whether the half-year and full-year financial reports present a fair, balanced and understandable assessment of the Group's position and prospects
  • Ensuring effective internal control and risk management systems are in place
  • Measuring the Group's effectiveness in managing risk and reviewing the risk identification process
  • Approving the remit of the internal audit function and reviewing its effectiveness and findings
  • Ensuring that an appropriate relationship is maintained between the Group and its external Auditors, including the recommendation to the Board to approve their appointment and fees
  • Monitoring progress of the Group's information security strategy to mitigate its major risks
  • Reviewing the scope and effectiveness of the external audit process
  • Reviewing whistleblowing, fraud, anti-bribery and corruption and data protection procedures

Committee evaluation

This year, the Board underwent an internal evaluation of its performance and the activities of the Committee were reviewed as part of this process. The results of the evaluation demonstrated that the Committee continued to operate effectively and provided sufficient challenge, and that the composition worked well with a good balance of experience. Key recommendations arising include launching a campaign to raise awareness of the whistleblowing hotline and its purpose and further enhancements to Committee papers to improve the quality and shorten the length.

Further details of the evaluation process can be found in the Governance Report on pages 84 and 85.

REMUNERATION AT A GLANCE

Directors' Remuneration report

2024 SALARY INCREASES

Like-for-like revenue change

(8)% 2022/23: 10%

Adjusted profit before tax (PBT)

£281m 2022/23: £391m

2023/24 PERFORMANCE

Adjusted earnings per share (EPS)

43.8p 2022/23: 63.6p

CO2e reduction (Scope 1 and 2 emissions)

10% 2022/23: 21%

Return on capital employed (ROCE)

17.4% 2022/23: 30.8%

3% 3%
Executive Director salaries UK employees will receive
will increase by 3% an average pay increase of
effective 1 June 2024 3% effective 1 June 2024

3.1% employees globally will receive an average pay increase of 3.1% in 2024

SHARE OWNERSHIP REQUIREMENTS

Owned outright Target

Simon Pryce Target: 400% of base salary

Owned Outright: 141%

Kate Ringrose Target: 400% of base salary

Owned Outright: 0%

Simon Pryce and Kate Ringrose joined the Company on 3 April 2023 and 2 October 2023 respectively

ALIGNMENT WITH BROADER EMPLOYEE REWARDS

100% of employees are eligible to participate in an incentive plan

10% at least 10% of employees own RS Group shares

2023/24 ANNUAL INCENTIVE OUTCOME
Performance measures
Outcome as % of maximum
Adjusted PBT Maximum: £374.1m
Target: £359.1m
Threshold: £339.1m
Actual: £280.5m
Like-for-like revenue change Maximum: 3.0%
Target: 1.0%
Threshold: (2.0)%
Actual: (8)%
Adjusted free cash flow Maximum: £207.4m
Target: £197.4m
Threshold: £177.4m
Actual: £151.2m
CO2e reduction
Threshold: 4.2%
Target: 5.5%
Maximum: 8.0%
Actual: 10%
Individual strategic targets
Simon Pryce
Target: 10%
Actual: 10%
Kate Ringrose Target: 10%
Actual: 7.5%
Final annual incentive outcome
Simon Pryce Kate Ringrose
25% 22.5%
Underpin Underpin
adjustment adjustment
0% 0%

REMUNERATION COMMITTEE REPORT JOAN WAINWRIGHT

Key highlights

Membership as at 22 May 2024

Joan Wainwright (Chair) Alex Baldock Louisa Burdett David Sleath

Activities for 2023/24

  • Reviewed and aligned 2023/24 remuneration outcomes with Company performance
  • Approved remuneration structure for the CFO, Kate Ringrose, and ExCo members
  • Consideration of future reward framework
  • Appointed a new remuneration advisor, Alvarez & Marsal (A&M)
  • Continued commitment to shareholder engagement and review of shareholder feedback

Priorities for 2024/25

COMMITTEE

  • Review of the Remuneration Policy (Policy) in readiness for implementation of new Policy in 2025; early engagement with key stakeholders on proposed changes
  • Ensuring that both short and long-term incentive design and outcomes continue to reflect the performance of the Company, the experience of all our stakeholders and support delivery of the strategy
  • Refresh the Company reward philosophy to underpin the Company strategy and values
  • Aligning the employee global recognition programme with the new Company values – Maintaining an active and open dialogue with
  • shareholders and ensuring their views are sought and considered when determining executive remuneration

Dear shareholder

On behalf of the Remuneration Committee (the Committee), I am pleased to present the Directors' Remuneration Report for the year ended 31 March 2024.

2023/24 was a challenging year for the Group, with continued external headwinds and the unwinding of the post-pandemic trading tailwinds. A summary of the financial performance of the Group is set out on pages 24 to 31. While the financial results were disappointing, we have strengthened and empowered our ExCo to position the Company for future success. Full details of the remuneration outcomes are detailed on pages 106 and 107.

Consideration of the wider workforce experience

We continue to ensure remuneration outcomes align with wider Company performance to drive positive experiences for all our stakeholders.

The wellbeing of our people remains an ongoing priority for the Group. Throughout the year we helped support our people in various ways including: – A competitive base pay increase in June 2023 (with an average UK increase of 5% for management and 5.9% for non-management); in countries where it was permitted, a higher proportion of the available budget was awarded to non-management employees to support those impacted most heavily by the continued high-inflationary environment

  • We increased the number of employees participating in an incentive plan globally from 87% to 100% including extending the Group Annual Incentive Plan to RS Integrated Supply employees in the US, to align with their colleagues in other geographies
  • Granted RS YAY! Awards to all Risoul employees employed on the date the Group acquired Risoul
  • Enhanced our UK medical plan to include support for menopause, fertility treatment and neurodivergent conditions
  • Extended life and accident insurance benefits to our employees in Australia and New Zealand, aligning with their Asia Pacific-based colleagues

There was a continued focus on promoting sustainable benefits, including a fleet open day in Corby, UK, demonstrating the range of vehicle offerings available and the benefits of hybrid and electric vehicles over traditional fuel vehicles.

We continue to listen to our people to understand how we can improve our benefit offerings to reflect our diverse workforce at different life stages.

Our proposed base pay increases for our UK employee population for June 2024 is expected to be an average of 3%.

Sharing success

Giving our people a chance to share in our collective success remains a priority through the provision of incentive plans and all employee share plans. Our senior leaders participate in Long Term Incentive Plan (LTIP) programmes, with many also being part of our Journey to Greatness LTIP Award (J2G LTIP Award) and the majority of our people continue to participate in the RS YAY! share award.

We will continue to consider other ways to help our people share in our overall success including reviewing the design of the Group Annual Incentive and equity plans below executive level and extending share purchase plans more broadly.

Consideration of shareholder feedback

The Committee noted that the 2023 Directors' Remuneration Report (2023 DRR) received a vote of more than 20% against at the 2023 AGM. For many years, the Company has been committed to an ongoing dialogue with shareholders on the issue of executive remuneration. Prior to the 2022 AGM, at which the current Policy was approved, we conducted an extensive multi-phased shareholder consultation process, which helped to shape the final proposals. We acknowledged at that time that some had concerns around the potential maximum quantum available under the J2G LTIP Award, but concluded that implementation was supported by the majority of major shareholders and was in the best interests of the Company and its stakeholders.

In order to align our incoming CEO, Simon Pryce, with the remuneration structure in place for the rest of the management team (and also the wider employee population), Simon was granted a J2G LTIP Award on appointment in April 2023. This was reduced on a pro-rata basis and based on the same exceptionally stretching performance targets. We engaged with over 77% of our shareholder register in advance of the 2023 AGM and, while most of our largest shareholders were supportive, we recognise and acknowledge that some shareholders, and an influential voting advisory body, were not supportive of this approach. The Committee also acknowledges that certain votes against the 2023 DRR were based on concerns around the exit arrangements for the former CFO, David Egan.

Since the 2023 AGM, we have conducted a further round of engagement, writing to our largest 30 shareholders, representing over 81% of the register. We received a small number of responses, in each case welcoming the offer to engage, but noting that it was not felt to be necessary given the extensive prior consultation referred to on page 100. It should also be noted that our new CFO, Kate Ringrose, does not participate in the J2G LTIP Award, as she joined after the agreed deadline for participation and that J2G LTIP Awards to our former CEO and CFO lapsed in full on cessation of their employment.

The Committee would like to thank our shareholders who have engaged with us during the year. The perspectives of our shareholders form an important part of the Committee's deliberations and we reiterate our commitment to this open dialogue, particularly as we develop our 2025 Remuneration Policy where our intention is to continue to seek to drive strategic performance and sustainable shareholder value through our incentive programmes.

KEY ACTIVITIES DURING THE YEAR

MAY

JUL

NOV

DEC

FEB

MAR

  • Approved the 2022/23 Annual Incentive and 2020 LTIP Award outcomes – Set objectives for the coming year for the CEO – Reviewed senior management pay outcomes
    • Approved the remuneration package for the interim CFO
    • Approved CEO and senior management 2023 share awards and approved the proposed awards for the ExCo
    • Approved the grant of RS YAY! Awards to Risoul employees
    • Approved the 2023 DRR to be put to shareholders at the July 2023 AGM
    • Reviewed approach to the wider workforce remuneration for the year

– Approved the remuneration package for the new CFO

– Approved the appointment of A&M as the new independent advisor to the Committee

  • Approved LTIP grants to eligible people who joined the Company in the period May to December 2023
  • Considered the approach to reward for the wider workforce
  • Reviewed the current status of share ownership of senior leaders
  • Discussed the proposed refresh of the Group pay philosophy – Considered the proposed 2024/25 Annual Incentive and 2024 LTIP design – Reviewed shareholder consultation during the year and considered further action
  • Discussed the 2023/24 Gender Pay Gap report
  • Received a market update from A&M
    • Reviewed the initial view of the 2023/24 outcomes for the Annual Incentive and 2021 LTIP against the performance targets
    • Approved the 2024 pay review for the Executive Directors and ExCo
    • Approved in principle Executive Director 2024/25 Annual Incentive and 2024 LTIP design
  • Approved fees for the Chair of the Board
    • Reviewed the final design of the 2024/25 Annual Incentive and 2024 equity plans design below the executive level
    • Reviewed the proposed actions to address the Gender Pay Gap
    • Reviewed the Terms of Reference for the Committee and the All Employee Share Plan Committee
  • Reviewed the Committee evaluation outcome

Remuneration arrangements for Kate Ringrose

I would like to take this opportunity to welcome Kate to the Group as CFO and an Executive Director of the Board. Kate was appointed on 2 October 2023 and her remuneration package was determined by the Committee in line with our Policy, taking into account her experience and background, the external environment and appropriate market data.

Kate's base salary on appointment, of £500,000, reflected her previous experience as a FTSE 100 CFO, and her experience in helping to lead high performance organisations that improve business resilience, drive operational excellence and deliver accelerated strategic growth. Additionally, the Committee considered benchmarking data and the remuneration of the prior CFO. Other aspects of the package were in line with our Policy (as summarised on pages 103 and 104), with the annual incentive opportunity for 2023/24 time pro-rated from Kate's start date.

The Committee carefully considered the approach to compensating Kate for the forfeiture of equity awards from her previous employment with Centrica plc. It was determined that two replacement awards would be granted and that these would remain subject to performance conditions where appropriate and would mirror the vesting and release schedule of the forfeited awards. The full details of these replacement share awards can be found on page 109.

Kate is a great asset to the Group and the Board and has the right leadership style and experience to support Simon in leading the Group to future success (as described on page 74). Details of the CFO recruitment and selection process are set out on page 89.

Incentive outcomes for the year ended 31 March 2024

The 2023/24 annual incentive measures were adjusted PBT, like-for-like revenue change, adjusted free cash flow and CO2e reduction (Scope 1 and 2 emissions). Additionally, for the first time, Executive Directors had individual strategic measures with targets set for 2023/24. The formulaic incentive outcome for the year was 25% of maximum for Simon and 22.5% for Kate, driven by the strong performance of the CO2e reduction (Scope 1 and 2 emissions) and achievement of their individual objectives, which are detailed on page 107. Reflecting our established commitment to a high performance culture, the incentive is subject to a robust adjusted PBT underpin. As a result of the challenging trading and market conditions, the adjusted PBT underpin was not achieved and therefore no incentive is payable to either of the Executive Directors. Further detail of the specific targets and the performance delivered are set out on page 107.

Additionally, neither Simon nor Kate participated in the 2021 LTIP Award and did not have an LTIP award vest during the year. For reference, the 2021 LTIP Award which was based on performance over the three-years ended 31 March 2024, will vest at 50% of maximum. Full details are set on page 107.

The Committee believes in creating a remuneration structure that incentivises and rewards sustainable performance and that allows us to attract and retain senior leaders globally to deliver the Group strategy effectively. The Committee recognises that the zero-incentive outcome for both of the Executive Directors does not reflect their efforts nor the significant underlying progress they have made in very challenging market conditions. Therefore, while the Committee has followed the Policy without exercising discretion, it does not feel the remuneration outcomes for the Executive Directors reflect their accomplishments.

Remuneration approach for the year ending 31 March 2025

Consistent with prior practice when reviewing base pay for the Executive Directors, a combination of performance, market position and relativity to the wider workforce was considered. After careful consideration it was agreed to award both Simon and Kate a 3% increase to base salary in alignment with the average expected for the UK wider workforce. Other aspects of the package for Executive Directors will be in accordance with the Policy. The Annual Incentive will be based on a balanced set of key financial and strategic targets for the year. The only change to the incentive structure from last year is a minor re-balance to the performance measures to increase the weighting of the cash measure reflecting the strategic prioritisation of cash management in the current environment and reducing the weighting on revenue. The LTIP structure will be consistent with prior years. We will continue to set stretching targets to reward sustainable, long-term growth. Further details are set out on pages 105 and 106.

In addition, we will be transitioning from a performance share to a restricted share LTIP below the ExCo to incentivise performance and drive retention in future policies.

Consistent with the approach taken for the Executive Directors, the Committee also determined that the Chair's fees should be increased by 2%. Full details are set out page 106.

Appointment of new Remuneration Advisor

Deloitte LLP stepped down as the independent remuneration advisor to the Committee in October 2023, following their appointment as the Group's new external Auditors. Following a robust tender process, the Committee was pleased to appoint A&M as the new advisor from November 2023. Full details of the selection process can be found on page 114.

Looking forward

Later this year, we will commence the review of our Remuneration Policy ahead of seeking shareholder approval at the 2025 AGM. We will be looking to ensure that the incentive structure allows us to appropriately reward our Executive Directors for the delivery of sustainable performance and continued strategic execution in a challenging external market. We will also review the quantum of executive packages against evolving market practice, to ensure we can secure the talent we need to deliver our strategy, and address any potential retention risks, in a highly competitive global talent market. As ever, we plan to engage widely with our shareholders and I look forward to that consultation process later this calendar year.

I would like to thank our shareholders for the time taken to engage with us during the year and their continued support at the last AGM, as well as all Committee members for their contribution during the year. I hope that you will join the Board in supporting the resolution to approve the 2023/24 Remuneration Report to be put to shareholders at the 2024 AGM.

Joan Wainwright Chair of the Remuneration Committee 22 May 2024

SUMMARY OF THE 2022 REMUNERATION POLICY

2022 Remuneration Policy

The Policy was approved by shareholders at the AGM held on 14 July 2022 and became effective from that date. A summary of key terms in the Policy is set out below and the full Policy as approved by shareholders is available in the Corporate Governance section of our website at: rsgroup.com. Details of how the Policy has been applied during the year can be found throughout the Annual Report on Remuneration on pages 105 to 115.

Element Details
Salary Established by considering scope and responsibilities of the role, skills and experience, scale and complexity of the Group, overall total compensation opportunity and competitive environment including
consideration of appropriate market data for companies of broadly similar size, sector and international scope to RS Group plc.
Salary increases will normally be based on the same framework which applies across the UK employee population.
Pension andbenefits Pension allowance aligned with the prevailing rate for the majority of the wider UK employee population (currently 10.5% of base salary).
Other benefits include a company car (or cash allowance in lieu) and medical insurance.
Executive Directors do not normally receive total taxable benefits exceeding 10% of base salary.
Annual incentive Maximum opportunity is 150% of base salary.
Based on financial and strategic performance measures which the Committee considers to be aligned to the strategy and the creation of shareholder value. Such measures include revenue, profit, cash
flow, NPS and ESG-related matters.
Before any incentive may pay out, a threshold level of adjusted PBT must be achieved.
For threshold performance, the incentive pay out will normally be nil, but in no circumstances will it exceed 10% of the maximum opportunity. For target performance, the incentive pay out will be no
higher than 50% of the maximum opportunity.
The Committee has discretion to adjust the formulaic incentive outcomes (including down to zero) to ensure alignment of pay with performance and fairness to shareholders and participants.
One third of total incentive payment will be deferred as shares, which vest after two years.
Dividend equivalents may be payable on shares which vest and will be delivered in the form of shares.
Malus and clawback provisions apply.

Summary of the 2022 Remuneration Policy continued

Directors' Remuneration report continued

Element Details
LTIP award The maximum LTIP award in respect of a financial year will be 250% of salary.
Awards vest after a performance period of three years, subject to the satisfaction of performance measures. The performance measures for awards are determined annually and will include metrics
linked to profitability, shareholder value and capital efficiency.
A further holding period of two years will apply post vesting.
The level of vesting for threshold performance will be no higher than 25% of maximum.
Additionally, for the award to vest, the Committee must be satisfied that there has been a sustained improvement in the Company's underlying financial performance. The Committee has discretion to
adjust the formulaic LTIP outcomes if it does not reflect appropriately the underlying performance over the period or is not appropriate in the context of circumstances that were unexpected or
unforeseen when awards were made.
Dividend equivalents may be payable on any shares vesting and will be delivered in the form of shares.
Malus and clawback provisions apply.
J2G LTIP Award The maximum J2G LTIP Award which may be granted over the life of the Policy is 750% of salary for each of the Executive Directors on a one-off basis.
The J2G LTIP Award will vest based on the achievement of exceptionally stretching performance targets measured over a performance period of three years to 31 March 2025. A further holding period of
two years will apply post vesting.
The level of vesting for threshold performance is nil.
Additionally, for the award to vest, the Committee must be satisfied that there has been a sustained improvement in the Company's underlying financial performance. The Committee has discretion to
adjust the formulaic J2G LTIP Award outcomes if it does not appropriately reflect underlying performance over the period or is not appropriate in the context of circumstances that were unexpected or
unforeseen when awards were made.
Dividend equivalents may be payable on any shares vesting and will be delivered in the form of shares.
Malus and clawback provisions apply.
An Executive Director appointed during this Policy period may receive a J2G LTIP Award to align with other members of the ExCo. The Committee would set any award level with due regard to the
proportion of the J2G LTIP Award performance period which had elapsed at the time of appointment.
Shareholding guidelines Executive Directors are expected to build up and retain a personal holding in RS Group plc shares of 400% of salary. There is an expectation that Executive Directors retain at least 50% of any vested
share awards until this guideline is met.
Post-employment
shareholding requirement
Executive Directors must retain a personal holding in RS Group plc shares for a two-year period post-cessation of employment. This must be either equal to the 400% in-employment guideline or, if
lower, the actual shareholding at the date of cessation of employment.
The actual shareholding at cessation includes only shares which have vested (or are in a deferral or holding period, on a net-of-tax basis) from a share award which was granted after the effective date of
the 2022 Remuneration Policy.

ANNUAL REPORT ON REMUNERATION

This part of the Remuneration Report has been prepared in accordance with Part 3 of the revised Schedule 8 set out in The Large and Medium-sized Companies and Groups (Account and Reports) (Amendment) Regulations 2013 and Listing Rule 9.8.6R. The Annual Report on Remuneration will be put to an advisory shareholder vote at the forthcoming AGM.

Remuneration Policy implementation for the year ending 31 March 2025

Executive Directors

Base salary

Base salary for the Executive Directors effective from 1 June 2024 are shown below.

Base salary
effective
1 June 2024
Base salary
on appointment1
Change
Simon Pryce £772,697 £750,191 3%
Kate Ringrose £515,000 £500,000 3%
  1. The 2023 salaries for Simon Pryce and Kate Ringrose were effective from their respective start dates 3 April 2023 and 2 October 2023.

When undertaking its review of the Executive Directors' base salaries this year, the Committee considered a combination of performance, market position and relativity to the wider workforce. After careful consideration it was agreed to award both Simon and Kate a 3% increase to base salary in recognition of their strong performance and in alignment with the average expected for the wider UK workforce.

Benefits

Benefits will be provided in accordance with the Policy. There are no changes in benefits compared to the prior year.

Pension

The pension rate for Executive Directors is 10.5% of base salary, which aligns with the rate for the majority of the wider UK employee population.

Performance-related annual incentive

The maximum annual incentive opportunity for Executive Directors will remain unchanged at 150% of base salary.

The annual incentive will be based on a balanced set of key financial and strategic targets for the year, as set out below:

Performance measure Weighting
Adjusted PBT 30%
Adjusted free cash flow 30%
Like-for-like Group revenue change 15%
CO2e reduction (Scope 1 and 2 emissions) 15%
Individual strategic targets 10%

The measures remain consistent with prior years, with an adjustment to weightings to increase focus on cash to reflect the strategic prioritisation of cash management in our current environment, and reducing the weighting on revenue. The specific targets are considered commercially sensitive as they may reveal information that damages our competitive advantage. Accordingly, they will not be disclosed in advance but, to the extent the Directors consider them to be no longer sensitive, will be disclosed retrospectively in the annual report on remuneration for the relevant year.

The Committee retains the discretion within the Policy to adjust the overall incentive outcome to ensure alignment of pay with performance and fairness to shareholders and participants.

Before any incentive may be paid, a threshold level of adjusted PBT must be achieved.

One-third of any incentive earned by Executive Directors will be deferred into shares for a further two years under the Deferred Share Bonus Plan (DSBP).

2024 LTIP Award

Both Simon Pryce and Kate Ringrose will be granted a 2024 LTIP Award of 250% of salary in accordance with the Policy.

The performance measures of adjusted EPS and total shareholder return (TSR) are consistent with the prior year. The bespoke TSR peer group of 16 of the Group's global peers (as set out below) will remain unchanged.

Vesting of these awards will be determined in accordance with the following performance targets measured over the three years ending 31 March 2027.

Measure Weight Threshold
(25% of max)
Maximum
(100% of max)
Adjusted EPS CAGR (three-year CAGR of the 2026/27
adjusted EPS, compared with the 2023/24 adjusted EPS)1
50% 5% 10%
TSR (vs industrial / electronic peer group)1,2 50% Median Upper
Quartile
ROCE (average of 2024/25, 2025/26, 2026/27) 3 Underpin 15%
If the underpin is not met, the Committee will
review the formulaic level of vesting and consider
whether it would be appropriate to use its
discretion to adjust the level of vesting.
  1. Straight-line vesting between measurement points.

  2. TSR peer group comprises ABB, Arrow Electronics, Avnet, Bunzl, Datwyler, Essentra, Fastenal, Ferguson, MSC Industrial Direct, Rexel, Rockwell, Schneider, Siemens, TE Connectivity, WESCO International and WW Grainger.

  3. The ROCE underpin has been set at a reduced level from prior years to adjust for the impact of the Risoul and Distrelec acquisitions.

Taking account of internal forecasts of performance over the performance period, the challenging market conditions in which the Group operates, our long-term growth ambitions and the expectations of the investment community of the Group's future potential performance, the adjusted EPS targets are considered to be appropriately stretching. The ROCE underpin has been set at a lower level than the prior year award, to adjust for the impact of recent acquisitions.

The award will be subject to a post-vesting holding period of two years.

All employee share plans

Executive Directors can participate in any all employee share schemes offered to all employees on identical terms, with the exception that they are not able to participate in the all employee RS YAY! Award.

Chair and Non-Executive Directors

Following a review, the fees for the Chair and Non-Executive Directors will be increased by 2%. The pay increases for UK employees are expected to be an average of 3%. With effect from 1 April 2024, the Chair's fees increased from £377,804 to £385,360 and the Non-Executive Directors' fees were increased from £66,601 to £67,935. The additional fees for the Audit and Remuneration Committee Chairs and Senior Independent Director (£15,000) and roles in respect of employee engagement (£5,000) remain unchanged.

Implementation of Executive Director 2022 Remuneration Policy for the year ended 31 March 2024

Single figure for total remuneration for Executive Directors (audited)

The following table provides a single figure for total remuneration of the Executive Directors for the year ended 31 March 2024 and the prior year. The value of the annual incentive includes the element of incentive deferred under the DSBP, where relevant.

Simon Pryce Kate Ringrose David Egan
20241 2023 20241 2023 20241 2023
Base salary £749,383 – £250,000 £45,138 £469,235
Double hatting allowance2 £82,051
Taxable benefits3 £17,169 £7,323 £1,538 £15,970
Pension benefit4 £78,770 £26,250 £4,740 £60,673
Total fixed £845,322 – £283,573 £51,416 £627,929
Annual incentive5 – £300,694
LTIP6, 8 £89,397 – £544,806
SAYE award discount7 £4,606 £4,606
Total variable £4,606 £94,003 – £845,500
Total £849,928 £377,576 £51,416 £1,473,429
  1. The total remuneration for David Egan in 2023/24 details his actual earnings up to 3 May 2023 when he stepped down as CFO and as a Director of the Board. The total remuneration for Simon Pryce and Kate Ringrose reflects their respective appointment dates of 3 April 2023 and 2 October 2023 and excludes Simon's fees for the period of the year he was a Non-Executive Director, which are detailed on page 110.

    1. David Egan was paid a double hatting allowance of £200,000 per annum, pro rata for the period 3 November 2022 to 2 April 2023 for acting in the role of CEO.
    1. Taxable benefits consists of medical insurance, car allowance and personal fuel allowance, where received.
    1. Simon received the amounts shown above as a cash supplement in lieu of pension. Kate Ringrose received a contribution of £5,000 to the defined contribution pension plan and received a further £21,250 as a cash supplement in lieu of pension. No Executive Director has prospective benefits under a defined benefit pension relating to qualifying service.
    1. Annual incentive shows the full value of the annual incentive in respect of each year. The incentive is subject to service conditions set out in the Policy, which is available in the Corporate Governance section of our website at rsgroup.com. For 2023/24 the formulaic outcome of the incentive has resulted in no incentive being paid to Executive Directors. Further detail of the 2023/24 formulaic outcome can be found on page 107. For 2022/23 David's incentive was delivered without the share deferral element, the full detail of this award can be found on page 124 of last year's report.
    1. The LTIP Award value for 2022/23 shows the value of David Egan's award which vested on 13 June 2023. The value of the 2020 LTIP Award has been restated based on the share price on the date of vesting of 811.58p. The figure includes dividend equivalent shares of £26,620 to David Egan in respect of the shares vesting. The value of David's award declined over the period between grant and vest by £6,461, due to share price depreciation.
    1. The Save As You Earn (SAYE) Award discount is the difference between the grant date value per share and the exercise price, the exercise price was 562.00p.
    1. The LTIP Award value for 2023/24 shows the value of the restricted share sign-on award granted to Kate Ringrose over 12,527 shares on 14 November 2023. Full details of the award can be found on page 109.

Incentive outcomes for the year ended 31 March 2024 (audited) Annual incentive in respect of performance for the year ended 31 March 2024

The performance measures, target ranges and performance against each of the measures for the 2023/24 annual incentive are outlined in the table below. Targeted performance was calibrated to deliver an incentive of 75% of salary for the Executive Directors (50% of the maximum opportunity), with incentive payments worth up to 150% of salary for achieving stretch performance targets.

Based on the Group's performance in 2023/24 against the targets, the formulaic outcome for Simon was 25% of maximum and Kate was 22.5% of maximum, driven by strong performance against the carbon and individual strategic measures. However, reflecting our commitment to a high performance culture, the incentive is subject to a robust adjusted PBT underpin. As a result of the challenging trading and market conditions, this underpin was not met and therefore no incentive was achieved by the Executive Directors. In line with good practice and the terms of the Policy, the Committee considered this incentive outcome in the context of business performance for the year in its broadest sense. This review considered the resilience of delivery given the impact of ongoing external challenges, as well as the overall experience of all the Group's stakeholders and the intended purpose of the award. While the Board followed the Policy in force, it acknowledged that the remuneration outcomes for Simon and Kate did not reflect their efforts and accomplishments. However, the Policy was followed and no discretion has been applied to the Executive Director incentives. The Committee considered this to be appropriate. Further background on financial and strategic performance for the year ended 31 March 2024 is provided in the Strategic Report.

Full details of the target ranges and performance against each of the measures are as follows:

Measure and weighting Performance
level
Payout (% of
max incentive)
Target Actual
performance
Simon Pryce
earned
incentive
(% of max)
Kate Ringrose
earned
incentive
(% of max)
Adjusted PBT Threshold 0.0% £339.1m £280.5m 0% 0%
(30% weighting) Target 15.0% £359.1m
Maximum 30.0% £374.1m
Like-for-like Group Threshold 0.0% (2.0)% (8)% 0% 0%
revenue change Target 15.0% 1.0%
(30% weighting) Maximum 30.0% 3.0%
Adjusted free cash flow Threshold 0.0% £177.4m £151.2m 0% 0%
(15% weighting) Target 7.5% £197.4m
Maximum 15.0% £207.4m
CO2e reduction
(Scope 1 and 2 emissions)
Threshold 0.0% 4.2% 10% 15% 15%
Target 7.5% 5.5%
(15% weighting) Maximum 15.0% 8.0%
Individual strategic targets
(detailed to the right)
Up to 10% 10% 7.5%
Total (formulaic outcome) 25% 22.5%
Adjustment to reflect adjusted
PBTunderpin not being met
(25)% (22.5)%
Final outcome 0% 0%
Individual strategic targets Outcomes
Simon
Pryce
Group transformation
– Develop and implement RS Group strategy to
deliver exceptional returns for all stakeholders
– Identify and transition to the required target
operating model to accelerate strategy delivery
– Clarify and implement the organisational values
required to execute on the strategy delivery
Refined strategy, operating model and Company
values agreed with the Board and launched to
our senior leaders at the 2024 Leadership Event in
March 2024
Successfully appoint and onboard the new
CFO position
Kate Ringrose appointed and successfully onboarded
in October 2023. Additionally, appointed and
onboarded the new CPO in October 2023, and
reshaped the ExCo, appointing new roles to accelerate
the delivery of our strategy
Accelerate the integration of Distrelec to optimise
value realisation
Integration plan and team in place and activity ongoing
to achieve implementation to the revised timescales
Kate
Ringrose
Strategic planning
– Deliver strategic plan to the Board, identifying
future investment
– Define and implement a robust performance
management process to measure the execution
of the strategic plan
Strategic plan approved by the Board and robust
performance management process launched to senior
leaders in March 2024 for cascade and implementation
from April 2024
Finance structure
– Define and implement finance structure to
support the delivery of the refined strategy
– Accountable for the SAP ERP transformation
Finance structure identified and transition is ongoing
Successful transition of Group Auditors from
PwC to Deloitte
Deloitte to shadow PwC in closing the year ended
31 March 2024. Review cadence in place to ensure
successful transition

2021 LTIP Awards vesting

Neither Executive Director participated in this award. However, for reference, the performance measures, target ranges and performance against each of the measures over the three years ended 31 March 2024 are summarised in the table below:

Measure Weight Threshold
(25% of max)
Maximum
(100% of max)
Performance
achieved
Vesting (% of
maximum)
Adjusted EPS (cumulative 2021/22,
2022/23, 2023/24)1
50% 133p 158p 158.7p 50%
TSR (vs industrial / electronic
peer group)1,2
50% Median Upper
quartile
Below
median
0%
ROCE (average over 2021/22,
2022/23, 2023/24)
Underpin
20%
25.6%
Total 2021 LTIP Award vesting 50%
  1. Straight-line vesting between measurement points. Vested awards will be subject to a two-year holding period post vesting. 2. TSR peer group is detailed on page 105.

Scheme interests awarded during the year ended 31 March 2024 (audited) 2023 LTIP Award

During the year the following LTIP Awards were granted to the Executive Directors:

Simon Pryce Kate Ringrose
Basis of award (% of base salary) 250% 250%
Number of performance shares
awarded1
236,414 175,168
Award date face value £1,875,478 £1,250,000
Performance period 1 April 2023 – 31 March 2026
Threshold vesting outcome 25%
Post-vesting holding period Two years
  1. Awards were made using the average of the share price for the three dealing days immediately preceding the date of grant, being 26 May 2023 for Simon Pryce (793.30p) and 14 November 2023 for Kate Ringrose (713.60p). The shares were awarded as performance shares, the performance conditions are detailed below.

The performance conditions are as follows:

LTIP targets
Measure Weight Threshold
(25% of max)
Maximum
(100% of max)
Adjusted EPS CAGR (three-year CAGR of the
2025/26 adjusted EPS compared with the
2022/23 adjusted EPS)1
50% 5% 10%
TSR (vs industrial / electronic peer group)1,2 50% Median Upper
Quartile
ROCE (average of 2023/24, 2024/25, 2025/26) Underpin at 20%
If the underpin is not met, the Committee will review
the formulaic level of vesting and consider whether
it would be appropriate to use its discretion to
reduce the level of vesting.
  1. Straight-line vesting between measurement points.

  2. TSR peer group is detailed on page 105.

J2G LTIP Award

During the year the following J2G LTIP Award was granted to Simon Pryce:

Simon Pryce
Basis of award (% of base salary) 483%
Number of performance shares awarded 355,427
Award date face value (1,020.50p per share)1 £3,627,133
Performance period 1 April 2022 – 31 March 2025
Threshold vesting outcome 0%
Post-vesting holding period Three years
  1. The awards were made using the average of the middle market quota (MMQ) share prices for the dealing in the period 9 to 29 March 2022 (1,020.50p). The shares were awarded as performance shares; the performance conditions are detailed below.

The award granted to Simon was pro-rated and is equivalent to 498% of base salary of the Group's former CEO and is subject to the achievement of the exceptionally stretching performance conditions as set out below. The award is due to vest in July 2025, and in line with best practice and shareholder expectations, an additional holding period will be applied to Simon's award such that the total vesting and holding period is five years.

The performance conditions are as follows:

Measure Weight Threshold
(0% of max)
Maximum
(100% of max)
Adjusted EPS CAGR (three-year CAGR of the
2024/25 adjusted EPS compared with the
2021/22 adjusted EPS)
70% 15% 21%
Key long-term performance indicators (KPIs)
scorecard (see page 109)
30%
ROCE (average of 2022/23, 2023/24, 2024/25) Underpin at 20%
If the underpin is not met, the Committee will review
the formulaic level of vesting and consider whether
it would be appropriate to use its discretion to
reduce the level of vesting.

The scorecard comprises the specific KPIs which will reflect execution of the strategy in each area, with specific focus on cultural transformation, operational and growth acceleration (with financials already reflected in the EPS component). The scorecard measures each have a stretching target range. The scorecard measures and weightings are detailed on page 109.

Weighting Measure Threshold Maximum
Cultural
transformation
7.5% Employee engagement score
To be measured based on the 2024/25 Group
employee engagement survey outcome.
Upper
quartile
Upper
decile
Operational
efficiency
7.5% On Time To Promise
Available product delivered when expected in a
cost effective and efficient manner. Performance
to be measured over the three-month period
95% 98%
ending 31 March 2025.
Growth
5.0%
Web revenue
accelerators
31 March 2025.
5.0%
Service solutions revenue
Increased web traffic, increasing average order
value and increasing average order frequency.
Performance to be measured on web revenue
CAGR over the three-year period ending
12.0% 14.5%
To be more solutions led, solve customers'
challenges, drive value to stakeholders and
drive greater customer loyalty and pull through
products. Performance to be measured on
service solutions revenue CAGR over the
three-year period ending 31 March 2025.
12.5% 15.5%
5.0% New product introduction (NPI) revenue
A wider product range, driven by data insights to
ensure it is relevant, increases customer loyalty
and helps the Group become their first choice. It
also represents deeper supplier relationships. A
product is included as an NPI for 12 months from
its introduction into the Group's product range.
Once it has been in the Group's product range
for a year, its future revenue is not included in NPI
revenue. Performance to be measured on NPI
revenue CAGR over the three-year period ending
31 March 2025.
14.5% 26.0%

Kate Ringrose sign-on arrangements

The Committee carefully considered the approach to compensating Kate for the forfeiture of equity awards from her previous employment with Centrica plc. It was determined that two replacement awards would be granted and that these would remain subject to performance conditions where appropriate and would mirror the vesting and release schedule of the forfeited awards. The detail of these replacement awards is summarised in the table below.

Grant date Award mechanism Maximum value
at grant date1
Shares
awarded
Performance conditions Normal
vest date2
14 November
2023
Performance
shares
£162,330 25,9733 This award was based on
the disclosed performance
of the equivalent forfeited
award in Kate's previous
employer.
30 June 2024
14 November
2023
Restricted shares £89,397 12,527 30 June 2025
  1. Both of the above awards made to Kate will be subject to a two-year post vest holding period. The grant share price was 713.60p. The awards were made using the average of the MMQ share prices for the dealing three days preceding the grant.

  2. The outcome of the performance share award will be determined by the final outcome of the Centrica 2021 LTIP plan as documented in the Centrica plc 2023 Annual Report & Accounts. Full details will be disclosed post vesting of the award in the 2025 DRR.

  3. Kate will also receive additional RS shares as compensation dividend equivalent shares forfeited with Centrica plc. Full details will be disclosed post vesting of the award in the 2025 DRR.

SAYE

Both Simon Pryce and Kate Ringrose each received a grant of 3,300 share options for their planned contributions to SAYE. Full details of the grants are detailed on page 113.

Total pension entitlements (audited)

The pension rate for Executive Directors is 10.5% of base salary, which aligns with the rate for the majority of the wider UK employee population.

External appointments

Neither Simon Pryce nor Kate Ringrose have any external appointments.

Implementation of Chair and Non-Executive Directors 2022 Remuneration Policy for the year ended 31 March 2024

Chair and Non-Executive Director remuneration

Non-Executive Directors do not have service agreements, but instead have letters of appointment. The Chair's letter of appointment and the Non-Executive Directors' letters have a three-month notice period. All Directors are subject to re-election annually at the AGM. Neither the Chair nor the Non-Executive Directors are eligible to participate in any of the Company's incentive, share schemes or pension plans. Details of the policy on fees paid to the Company's Chair and Non-Executive Directors are set out in the Policy available in the Governance section of our website: rsgroup.com.

Single figure for total remuneration for Non-Executive Directors (audited)

The table below sets out a single figure for the total remuneration received by each Non-Executive Director for the year ended 31 March 2024 and the prior year:

Total fees Taxable expenses Total
2024 2023 2024 2023 2024 2023
Rona Fairhead £377,804 £366,800 £6,037 £5,213 £383,841 £372,013
Alex Baldock £66,601 £64,662 £984 £1,756 £67,585 £66,418
Louisa Burdett £81,601 £79,662 £498 £2,089 £82,099 £81,751
Navneet Kapoor1 £66,601 £53,885 £11,450 £1,275 £78,051 £55,160
Bessie Lee £71,601 £69,662 £9,493 £5,437 £81,094 £75,099
Simon Pryce2 £78,854 £1,822 £80,676
David Sleath £81,601 £79,662 £551 £1,550 £82,152 £81,212
Joan Wainwright3 £87,409 £70,470 £14,097 £13,885 £101,506 £84,355
  1. Navneet Kapoor was appointed as a Non-Executive Director of the Board on 1 June 2022.

  2. Simon Pryce stepped down as a member and Chair of the Committee on 14 March 2023, and as a Non-Executive Director with effect from 2 April 2023, following confirmation of his appointment to CEO of the Group from 3 April 2023.

  3. Joan Wainwright was appointed Chair of the Remuneration Committee on 14 March 2023 and her fees were increased accordingly.

For 2023/24, the Non-Executive Directors received base fees of £66,601 per annum. Fees were paid on a pro rata basis reflecting length of time in the role. Additional fees of £15,000 per annum were paid in respect of the Senior Independent Director role and to the Chairs of the Audit and Remuneration

Committees. The Chair of the Nomination Committee role was conducted by Rona Fairhead, Chair of the Board. Rona did not receive an additional fee for chairing the Nomination Committee. Bessie Lee and Joan Wainwright each received an additional fee of £5,000 per annum for their role as the Board's representatives on employee engagement. Expenses have increased compared to previous years as a result of travel costs linked to in-person attendance at Board and Committee meetings.

Percentage change in remuneration of the Directors and employees as 31 March 2024

The table below shows the percentage change in the annual cash remuneration of the Directors (comprising base salary / fees, the value of taxable benefits and earned annual incentives), as disclosed in the single figure for total remuneration (tables on page 106 for Executive Directors and to the left for the Non-Executive Directors) from the prior year compared with the average percentage change for all UK employees of the Group. This group consists of UK-based ExCo and employees. If the Directors did not serve a full year their base salary / fee is annualised. This table will be built up over time to show the required five year history.

The upward change in incentive reflects an increase to incentive target levels for some employees participating in the Group Annual Incentive during 2023/24 and increased employee incentive participation across the Group. Benefits provided for broader employees include medical insurance and for some employees vehicle or vehicle allowance. The downward change in benefits for broader employees is explained by the accelerated transition from transitional fuel vehicles into electric / hybrid vehicles, following a substantial reduction in vehicle lead times, but was offset by high levels of medical inflation impacting the cost of our plans.

Base salary / fees Taxable benefits Annual incentive
Change
2023/24
Change
2022/23
Change
2021/22
Change
2020/21
Change
2023/24
Change
2022/23
Change
2021/22
Change
2020/21
Change
2023/24
Change
2022/23
Change
2021/22
Change
2020/21
Simon Pryce1 850.3% 2.8% 9.6% 0% 100% N/A N/A N/A N/A N/A N/A N/A
Kate Ringrose2 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
David Egan3 (90.4)% 8.2% 3.2% 0% (90.4)% (1.2)% 0.1% 0% (100)% (42.6)% 3.0% 272.9%
Rona Fairhead4 3.0% 4.8% 223.1% N/A N/A N/A N/A N/A N/A N/A N/A N/A
Alex Baldock5 3.0% 4.8% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
Louisa Burdett 2.4% 3.9% 9.6% 0% N/A N/A N/A N/A N/A N/A N/A N/A
Bessie Lee6 2.8% 5.8% 9.8% 0% N/A N/A N/A N/A N/A N/A N/A N/A
Navneet Kapoor7 23.5% N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
David Sleath8 2.4% 3.9% (2.1)% 0% N/A N/A N/A N/A N/A N/A N/A N/A
Joan Wainwright9 24.0% 7.0% 9.8% 0% N/A N/A N/A N/A N/A N/A N/A N/A
UK-based ExCo and employee population10 7.4% 8.1% 1.92% 1.3% (8.3)% 5.6% (6.41)% (1.5)% 17.1% 20.3% 17.7% 114.5%
  1. Simon Pryce stepped down as Chair of the Committee on 14 March 2023 and as a Non-Executive Director with effect from 2 April 2023, following confirmation of his appointment as CEO of the Group effective 3 April 2023. The very large percentage increase for 2023/24 simply reflects this transition of Simon's role from a Non-Executive Director to an Executive Director.

  2. Kate Ringrose was appointed as CFO of the Group effective 2 October 2023.

  3. David Egan was paid a double hatting allowance of £200,000 pro-rated for the period 3 November 2022 to 2 April 2023 as compensation for acting in the role of CEO, which is excluded from the above table. David's 2022/23 incentive was delivered without the share deferral element. Further details can be found on page 125 of last year's report.

  4. Rona Fairhead was appointed to the Board on 1 November 2020 as Non-Executive Director and received the Non-Executive Director base fee until she became Chair of the Board and Nomination Committee on 1 February 2021, at which point her fee was increased to the Chair's fee at that time of £350,000.

  5. Alex Baldock was appointed to the Board on 1 September 2021.

  6. Bessie Lee was appointed as Board employee engagement representative on 1 June 2021.

  7. Navneet Kapoor was appointed to the Board on 1 June 2022.

  8. David Sleath stepped down as Chair of the Nomination Committee on 31 January 2021.

  9. Joan Wainwright was appointed as Board employee engagement representative on 1 June 2021 and Chair of the Remuneration Committee on 14 March 2023.

  10. The annual percentage change in bonus is calculated by reference to the bonus payable in respect of performance applicable to the financial year for Executive Directors and by reference to all bonus payments received during the financial year for all employees.

CEO pay ratio reporting

Performance graph and table

Directors' Remuneration report continued

The following graph shows the 10-year TSR performance of the Company relative to the FTSE 250, FTSE 100 and All Share Indices. The FTSE All Share, FTSE 100 and FTSE 250 are broad equity market indices of which RS Group plc has been a member in this period.

The table below details the CEO's single figure of remuneration for the same period.

Total shareholder return

(value of £100 invested on 31 March 2014).

Source: Datastream

25th percentile pay ratio Median pay ratio 75th percentile pay ratio Year Method Salary Total pay & benefits Ratio Salary Total pay & benefits Ratio Salary Total pay & benefits Ratio 20241 A £24,209 £27,455 31:1 £30,512 £35,284 24:1 £49,768 £59,203 14:1 2023 A £22,442 £25,349 104:1 £27,422 £32,845 80:1 £44,000 £55,134 48:1 2022 A £21,048 £22,552 115:1 £25,000 £27,770 93:1 £40,137 £46,333 56:1 2021 A £20,277 £25,813 99:1 £24,000 £31,404 88:1 £37,664 £51,858 49:1 2020 A £18,050 £20,427 207:1 £22,000 £25,424 166:1 £33,721 £40,300 105:1

  1. UK-based employee data and the CEO data was taken as at 31 March 2024.

The Company adopted Method A in the regulations to calculate the pay ratios because this is considered to be the most statistically robust methodology. Under Method A the total pay and benefits has been calculated on a full-time equivalent basis to identify the 25th percentile, median and 75th percentile people. No elements of pay have been omitted from the calculation and there has been no deviation from the single figure methodology.

As a result of Simon Pryce being appointed as CEO on 3 April 2023, the CEO pay ratio was calculated using his annualised remuneration. A significant portion of CEO pay is delivered as variable pay; as Simon Pryce did not have an LTIP vest or receive an incentive payment during 2023/24, this has resulted in a material reduction in the CEO ratio. We anticipate this increasing in future years when variable payments are made to the CEO. In line with the Company's reward practices, the median pay ratio employee receives a base salary at market rates for their role and is eligible for the full range of benefits available to their peers of the same level within the organisation.

Year ended
31 March
2015
Year ended
31 March
2016
Year ended
31 March
2017
Year ended
31 March
2018
Year ended
31 March
2019
Year ended
31 March
2020
Year ended
31 March
2021
Year ended
31 March
2022
Year ended
31 March
2023
Year ended
31 March
2024
Ian Mason Lindsley Ruth Lindsley Ruth Lindsley Ruth Lindsley Ruth Lindsley Ruth Lindsley Ruth Lindsley Ruth Lindsley Ruth2 David Egan3 Simon Pryce
CEO total remuneration (£000s) 891 2,072 1,401 4,410 4,421 2,551 2,578 2,976 1,813 487 850
Annual incentive award
(as a % of maximum opportunity)
16.9% 23.8% 82.5% 90.1% 68.0% 21.7% 80.8% 80.0% 63.2% 63.2% 0%4
LTIP award vesting
(as a % of maximum opportunity)
0% N/A1 N/A1 100% 100% 91.3% 74.7% 46.0% 50.0% 50.0% N/A5
  1. Lindsley Ruth joined the Company in 2015 and therefore did not receive any vested LTIP Awards in 2016 and 2017.

  2. Lindsley Ruth's remuneration for the year ended 31 March 2023 is pro-rated to reflect that he stepped down from the role of CEO on 16 December 2022.

  3. David Egan's remuneration for the year ended 31 March 2023 has been adjusted to reflect the period he acted as CEO (3 November 2022 to 31 March 2023).

  4. Simon Pryce did not receive an incentive award for the year ended 31 March 2024. Full details of the incentive outcomes are detailed on page 107.

  5. Simon Pryce was appointed as CEO in 2023 and therefore did not receive any vested LTIP Awards in the year ended 31 March 2024.

Payments for Loss of office (audited)

Directors' Remuneration report continued

There were no payments for loss of office during the year, other than those previously disclosed on page 125 of last year's report. David Egan was on gardening leave for the first six months of his notice period. Thereafter he was paid in lieu of notice for the final six months of his notice period ending on 2 May 2024. During both periods he received his base salary on a monthly basis, receiving a total of £475,782. He also continued to receive pension allowance and other benefits during the initial period to 3 November 2023, comprising a total of £28,071 and £9,771, respectively. In line with his service contract, Lindsley Ruth received his base salary of £516,375, pension allowance of £51,699 and other benefits of £12,841 for the duration of his 12-months' notice period, ending on 16 December 2023.

Payments to past directors (audited)

There were no payments to past directors, other than those previously disclosed on page 125 of last year's report.

Relative importance of spend on pay

The graphs below show total dividends paid by the Company to shareholders and expenditure on total employee pay for the year and the prior year, and the percentage change year on year.

The total employee pay expenditure figures above include labour exit costs set out in Note 8 on page 141.

Directors' shareholdings (audited)

The interests of the Directors and their connected persons in the Company's ordinary shares are shown below, together with total share awards and share options and information on whether the Executive Directors had met their shareholding requirements on 31 March 2024. For 2023/24, Executive Directors were expected to start to build up a personal holding to 400% of salary in RS Group plc shares.

Share awards held Options held
Owned
outright1
Shareholding
guideline
% base salary
Current
holding
% salary
Guideline
met?
Unvested,
not subject to
performance
(A)
LTIP
unvested,
subject to
performance
(B)2
DSBP
unvested,
not subject to
performance
(C)3
SAYE
unvested but
not subject to
performance
(D)
Simon Pryce 139,077 400% 141% No 591,841 3,300
Kate Ringrose 400% 0% No 12,527 201,141 3.300
David Egan1 418,282 400% 670% Yes
Alex Baldock 2,239
Louisa Burdett
Rona Fairhead 49,976
Navneet Kapoor
Bessie Lee
David Sleath 22,666
Joan Wainwright
  1. The number of shares and current holding percentage of salary is shown as at 3 May 2023 for David Egan, the date on which he stepped down from the Board.

  2. Including J2G LTIP Award, where applicable. As set out on page 125 of last year's report, David Egan's unvested 2021 and 2022 LTIP Awards and his J2G LTIP Award lapsed in full.

  3. As set out on page 125 of last year's report, David Egan's 2022 DSBP shares vested on 3 November 2023. Shares were sold to settle tax liabilities and the balance of shares are to be retained until the normal vesting date.

The value of the shares used to calculate whether the shareholding guideline is met is 762.0p, being the average MMQ share price over the three months ended 31 March 2024. Between the year end and the date of this Annual Report and Accounts, there has been no movement in current Directors' shareholdings. Details of the scheme interests contained in columns A–D of the table above are provided in the 'Share Awards' table on page 113.

Executive Directors' service contracts

Simon Pryce entered a service contract with the Company on 13 March 2023, with an effective date of 3 April 2023. Kate Ringrose entered a service contract with the Company on 26 July 2023, with an effective date of 2 October 2023. Both contracts have no fixed term and are subject to 12 months' notice by either party.

Director's share scheme interests (audited)

Share awards

Scheme Notes Date of award Shares awarded
on 1 April
2023
Awarded during
the year
Vested during
the year
Lapsed during
the year
Shares awarded
on 31 March
2024
Normal
Vesting
date
Simon Pryce LTIP 1 26 May 23 236,414 236,414 26 May 26
J2G LTIP 1 26 May 23 355,427 355,427 21 Jul 25
Total 591,841 591,841
Kate Ringrose Performance
sign-on
2 14 Nov 23 25,973 25,973 30 Jun 24
Restricted
sign-on
2 14 Nov 23 12,527 12,527 30 Jun 25
LTIP 1 14 Nov 23 175,168 175,168 26 May 26
Total 213,668 213,668
David Egan LTIP 1,3,4 19 Nov 20 127,699 3,280 63,849 63,850 4 Jun 23
1,3 24 Jun 21 108,402 108,402 24 Jun 24
1,3 21 Jul 22 123,365 123,365 21 Jul 25
J2G LTIP 1,3 21 Jul 22 349,668 349,668 21 Jul 25
DSBP 4,5 9 Jun 21 16,457 552 17,009 9 Jun 23
4,5 21 Jul 22 18,108 465 18,573 21 Jul 24
Total 743,699 4,297 102,711 645,284
  1. All awards made to the Executive Directors under the LTIP and J2G LTIP awards are subject to performance conditions set out on pages 108 and 109. The normal vesting date for the LTIP award is the third anniversary of grant, the 2020 LTIP Award vested on 13 June 2023.

  2. The restricted sign-on award is not subject to performance conditions and therefore has been disclosed in the Single Figure Remuneration table on page 106 accordingly.

  3. David Egan's 2021 and 2022 LTIP Awards and his J2G LTIP Awards lapsed in full on his termination date, 3 November 2023.

  4. Shares in lieu of dividends were awarded to David Egan upon vesting of the 2020 LTIP Award and the 2021 and 2022 DSBP Awards.

  5. The shares from David Egan's 2022 DSBP were taxed at his termination date, 3 November 2023, but the after-tax shares will not be released until the normal vesting date for the award.

Share options

Scheme Date of grant Vesting date Expiration date Exercise price Shares
under option
1 April 23
Granted during
the year
Exercised during
the year
Lapsed during
the year
Shares under option
31 March 2024
Simon Pryce SAYE 6 Dec 23 1 Feb 27 31 Jul 27 562.00p 3,300 3,300
Total 3,300 3,300
Kate Ringrose SAYE 6 Dec 23 1 Feb 27 31 Jul 27 562.00p 3,300 3,300
Total 3,300 3,300
David Egan SAYE 10 Sep 21 1 Nov 26 30 Apr 27 824.00p 3,640 3,640
Total 3,640 3,640

Summary of shareholder voting

Summarised below are the results at the 2023 AGM vote on the 2023 DRR (excluding the part summarising the Policy) and the 2022 AGM vote on the 2022 Remuneration Policy:

2023 vote on Directors' Remuneration Report Total number of votes % of votes cast
For (including discretionary) 233,063,776 61.59%
Against 145,370,019 38.41%1
Total votes cast (excluding withheld votes) 378,433,795
Votes withheld 13,417,931
Total votes (including withheld votes) 391,851,726
  1. For further details regarding the low vote for the 2022/23 Directors' Remuneration Report, including a summary of the reasons for it, see pages 100 and 101.
2022 vote on Directors' Remuneration Policy Total number of votes % of votes cast
For (including discretionary) 230,629,838 60.77%
Against 148,894,394 39.23%2
Total votes cast (excluding withheld votes) 379,524,232
Votes withheld 25,152,385
Total votes (including withheld votes) 404,676,617
  1. For further details regarding the low vote for the 2022 Remuneration Policy, see page 116 of the Annual Report and Accounts 2023.

Advisors

Deloitte had provided independent advice since being appointed by the Committee in 2015. Deloitte is a founding member of the Remuneration Consultants Group and voluntarily operates under the Code of Conduct in relation to executive remuneration consultancy in the UK (details of which can be found at www.remunerationconsultantsgroup.com). Deloitte stepped down as independent advisor in October 2023, following their appointment as the new external Auditors. All services were completed by 31 October 2023. There was no connection between Deloitte, the Company or its Directors.

During the year Deloitte provided advice in several areas, including:

  • Independent advice to support the Committee in setting performance targets
  • Updates to the Committee on regulatory changes and the investor environment

Deloitte also provided advice to the Company regarding globally mobile employees, but the Committee did not consider that this jeopardised the independence of Deloitte, which operated in line with the Code of Conduct described above. Deloitte's fees for the provision of executive remuneration consultancy services to the Committee during the year, charged on a time and materials basis, totalled £23,000.

Following a robust tender process, A&M were appointed as the new independent advisors to the Committee from November 2023. The detail of the appointment process is set out to the right. A&M is also a member of the Remuneration Consultants Group and they too voluntarily operate under the Code of Conduct in relation to executive remuneration consultancy in the UK. There is no connection between A&M, the Company or its Directors.

During the year A&M provided advice to the Committee, including:

  • Guidance to develop a refreshed reward philosophy and to design short and long-term incentives
  • Support in drafting the Directors' Remuneration Report for the year ended 31 March 2024
  • Independent advice to support the Committee in setting performance targets
  • Updates to the Committee on regulatory changes and the investor environment

A&M's fees for the provision of executive remuneration consultancy services to the Committee during the year, charged on a time and materials basis, totalled £96,850.

ADVISOR APPOINTMENT PROCESS

A three stage selection process was followed to ensure a fair, robust, and in-depth assessment in respect of the appointment of a new independent advisor to the Committee. In summary this included:

1 Request for information (RFI) Five firms were invited to respond to an RFI. Following a review of the responses against the pre-defined selection criteria, three firms including A&M were shortlisted and invited to meet with a selection panel to discuss their response in detail.

2 Selection meetings The meetings took place in August 2023, with the first stage selection panel. Having considered the presentation content and cultural fit with RS against the selection criteria, two firms including A&M were shortlisted for the final selection meetings.

3 Final selection meetings The final selection meetings took place in October 2023 with the second stage selection panel, which consisted of the Chair of the Committee, CEO, CPO and Company Secretary. Both firms were asked to provide a high-level overview of the proposed services to be provided, including showcasing their experience of providing remuneration advisory services to high growth, cyclical global companies. Additionally, they were asked to provide an overview of how they intended to engage and build an effective working relationship with both management and the Committee.

Following the final selection meetings, the panel was unanimous in its recommendation to appoint A&M as independent advisor to the Committee. Having considered the recommendation in detail, including the review of the RFI and scores of the final two firms in the process, the Committee approved the panel's recommendation.

Remuneration for the wider workforce

The remuneration for the wider workforce is based on principles broadly aligned with the Policy. Annual salary reviews across the Group consider business performance, local pay and market conditions, individual performance and salary levels for similar roles in comparable companies.

All employees including the Executive Directors, ExCo members and senior leaders from across the Group are eligible to participate in an incentive programme. In line with typical market practice, opportunities and performance measures vary by organisational level, geographical region and an individual's role. Members of the ExCo are eligible to participate in the DSBP, LTIP and the J2G LTIP Awards on similar terms, including share ownership requirements. Differences apply where appropriate (e.g. in the grant levels awarded). Awards made under the J2G LTIP Award and LTIP awards vest after three years, subject to performance conditions and continued employment. Senior leaders may also be invited to participate in the LTIP. All our eligible employees can participate in the Company's all employee share plans. This includes an all employee RS YAY! Award as set out on page 122 of the Annual Report and Accounts 2023.

It is important that our people have the opportunity to share in the success of the business that they help create. We achieved this in 2023/24 through:

  • Providing the opportunity for all of our employees at all levels of the organisation to participate in an incentive programme
  • Providing employees in the newly acquired Risoul, to be become future shareholders through an RS YAY! Award
  • Providing a SAYE plan to help our UK employees become shareholders
  • Providing a phantom SAYE plan in those countries outside the UK where it is legally possible to do so (which is cash settled for participants)

Consideration of employment conditions elsewhere in the Group

The Group seeks to promote and maintain good relations with employee representative bodies, including trade unions and works councils, as part of its broader employee engagement strategy and consultation on matters affecting our people and business performance as required, in each case, by law and regulation in the jurisdictions in which the Group operates. The Committee is mindful of the pay increases, incentive outcomes and share award participation in relevant markets across the rest of the Group when considering the remuneration of the Executive Directors. Our people have the opportunity to discuss various topics including the Policy and framework via various internal forums. One such forum is the employee engagement sessions held with Bessie Lee and Joan Wainwright, in their capacity as engagement designated Non-Executive Directors. Further information regarding the sessions held during the year can be found on pages 80 and 81.

Committee governance

Committee structure and meetings

The Committee is comprised of independent members. Joan Wainwright was appointed as Chair in March 2023. Joan has been a member of the Committee since July 2021 and therefore meets the requirements of the Code. There have been no further changes to Committee membership during the year. Details of the skills and experience of the Committee members can be found on pages 74 and 75.

The Committee held four scheduled and two unscheduled meetings during the year. Details of attendance at meetings can be found on page 76.

The Chair of the Board, CEO, CFO, other Board members, Company Secretary, CPO, Vice President, Group Reward and Director, Executive Remuneration were invited to attend Committee meetings to advise on specific items and on matters relating to the performance and remuneration of senior managers, other than in relation to their own remuneration. The Company Secretary acts as Secretary to the Committee. Meetings of the Committee generally take place shortly before Board meetings, and activities of the Committee are reported by the Chair to the Board as a separate agenda item.

The Committee Chair attends the Company's AGM and is happy to answer any questions from shareholders on matters falling within the Committee's responsibilities. As described above, the Committee Chair is also one of the Non-Executive Directors designated to undertake employee engagement, therefore also providing employees the chance to raise direct remuneration-related questions during the year.

Committee responsibilities

The role of the Committee is to consider the remuneration packages designed to promote the long-term success of the Company and to ensure that Executive Directors and the ExCo are compensated appropriately for their contributions to the Group's performance, taking into consideration the wider employee group. The Committee also considers the remuneration of the Chair of the Board. The Board determines the remuneration of the Non-Executive Directors. No individual is present while decisions are made regarding their own remuneration.

The Committee's key responsibilities have not changed during the year. The Committee's Terms of Reference are reviewed formally and approved annually and are available at: rsgroup.com.

Committee evaluation

This year, the Board underwent an internally facilitated evaluation of its performance and the activities of the Committee were reviewed as part of this process. The results of this evaluation demonstrated that the Committee continued to operate effectively and in alignment with its Terms of Reference. Further details of the evaluation process can be found in the Corporate Governance Report on pages 84 and 85.

DIRECTORS' REPORT

Directors' report

This section (together with the information on pages 72 to 115 and other information cross-referenced by this section which is incorporated by reference) constitutes the Directors' report for the purposes of the Companies Act 2006 and fulfils the requirements of the corporate governance statement for the purposes of the Financial Conduct Authority's Disclosure Guidance and Transparency Rules (DTR).

Information incorporated by reference

The following information required to be disclosed in this Directors' Report (in accordance with Listing Rule (LR) 9.8.4R and otherwise) is set out on the page numbers below:

Content Page
Likely future
developments
5 and 10 to 12
Diversity and Inclusion
Policy (including
disability1
)
70
Employee engagement 6, 52 to 54, 73, 81 and
115
Other stakeholder
engagement
6, 7, 50, 51, 73, 80, 81
and 101
Greenhouse gas
emissions1
44 and 45
Names of Directors who
served during the year
74 and 75
Details of employee share
schemes
100 to 102, 104,
106 and Note 9
Risk management
(including hedging) and
financial instruments
159, 160 and 162 to 166
Activity on Company
culture
6, 18, 19, 21 and 53
to 55
Long-term incentive
schemes
104, 105, 107 to 109,
113 and Note 9
  1. Information required by the Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008 and included in the Strategic Report.

Principal activities

RS Group is a differentiated global distributor of product and service solutions providing small volumes of our suppliers' products to our industrial customers. RS Group plc is a public company incorporated in England and Wales with company number 647788.

A list of the Company's investments and subsidiaries at 31 March 2024 can be found in Note 30 to the Group accounts on pages 169 to 172 of this Annual Report.

The principal activity of the Company is to act as the holding company of the Group.

The Directors are not aware, at the date of this report, of any major changes in the Group's activities in the coming year.

Results and dividends

The Group's results for the year ended 31 March 2024 are set out in the Group income statement on page 127.

The Board proposes, subject to approval of shareholders at the AGM to be held on 11 July 2024, that a final dividend of 13.7p per ordinary share be paid on 19 July 2024 to shareholders whose names are on the register of members at the close of business on 14 June 2024. The Directors have declared dividends as follows.

During the year under review Computershare Trustees (Jersey) Limited, trustee of the RS Group Employee Trust has waived its right to receive dividends over its total holding of 343,147 shares as at 31 March 2024.

Appointment and retirement of Directors

The appointment and retirement of Directors is governed by the Company's Articles, the Code and the Companies Act. The Company's Articles may only be amended by a special resolution of the shareholders in a general meeting.

In the interest of good governance and in accordance with the provisions of the Code, all Directors will retire and will seek re-election at the forthcoming AGM.

Biographies of the current Directors can be found on pages 74 and 75. Details of the Directors seeking re-election at the AGM are set out in the Notice of AGM.

Dividends in 2023/24 Dividends in 2022/23
Interim dividend of 8.3p per ordinary share
(paid on 5 January 2024)
7.2p per ordinary share
Proposed final dividend of 13.7p per ordinary
share (to be paid on 19 July 2024)
13.7p per ordinary share
Total ordinary dividend of 22.0p per ordinary
share for the year ended 31 March 2024
20.9p per ordinary share

Board composition changes

Directors' report continued

Changes to the composition of the Board since 1 April 2023 up to the date of this Report are shown in the table below. Simon Pryce, who joined the Board in September 2016 as a Non-Executive Director, became CEO with effect from 3 April 2023.

Joined the Board Left the Board
Kate Ringrose 2 October
2023
David Egan 3 May 2023

Directors' interests

The Directors' interests in, and options over, ordinary shares in the Company are shown in the Directors' Remuneration Report. Since the year end, there have been no changes to such interests.

In line with the requirements of the Companies Act, Directors have a statutory duty to avoid situations in which they have, or may have, interests that conflict with those of the Company unless that conflict is first authorised by the Board.

The Board has in place a formal conflicts of interest management procedure. The Board is responsible for considering whether authorisation is required, and if it can be given, in relation to new situations as they arise. The Board reviews annually any conflict authorisations it has given and any limitations that have been applied. The Company's Articles contain provisions to allow the Directors to authorise potential conflicts of interest, so that if approved, Directors will not be in breach of their duty under company law.

Powers of the Directors

Subject to the Articles, the Companies Act and any directions given by special resolution, the business of the Company will be managed by the Board, who may exercise all the powers of the Company. The Board may exercise all the powers of the Company to borrow money and to mortgage or charge any of its undertaking, property and uncalled capital and to issue debentures or other securities, whether outright or as collateral security for any debt, liability or obligation of the Company or of any third party.

Directors' indemnities

In accordance with the relevant provisions of the Companies Act and the Company's Articles of Association (Articles), the Company entered into a new deed in March 2023 to indemnify the Directors and Officers (from time to time) of the Company to the extent permitted by the law. The deed for existing Directors is available for inspection at the registered office of the Company. The Company purchased and maintained Directors' and Officers' liability insurance throughout 2023/24, which was renewed for 2024/25. Neither the indemnity nor insurance provides cover in the event that a Director or Officer is proved to have acted fraudulently.

Substantial shareholders

The processes by which the Company seeks to understand the views of its major shareholders are described on page 7.

Information provided to the Company by substantial shareholders pursuant to the DTR is published via a Regulatory Information Service.

As at 31 March 2024 and 22 May 2024, being the last practicable date, the Company had been notified by its substantial shareholders under Rule 5 of the DTR of the following interests in the Company's shares:

Shareholder Number of
shares as at
31 March 2024
Percentage of
issued share
capital as at
31March2024
Number of
shares as at
22 May 2024
Percentage of
issued share
capital as at
22May 2024
Ameriprise Financial, Inc.1 47,120,586 9.94% 47,120,586 9.94%
FMR LLC 23,685,248 5.00% 38,165,532 8.05%
Wellington Management Group LLP 23,691,502 5.00% 23,691,502 5.00%
  1. Ameriprise Financial, Inc. includes Threadneedle Asset Management Holdings Ltd.

Share capital

As at 31 March 2024, the Company's issued share capital comprised a single class of 474,012,312 ordinary shares of 10p each, totalling £47,401,231.

Full details of share options, awards and shares issued under the terms of the Company's share incentive plans can be found in Note 9 on pages 141 to 144.

The Company was authorised by shareholders at the AGM held on 13 July 2023 to purchase up to 5% of its ordinary share capital in the market. The Company did not make use of this authority during the year, and in line with market practice, will be seeking to renew such authority at this year's AGM.

Restrictions on voting rights

A member is not entitled to vote (in person or by proxy) at any general meeting or class meeting if either: (i) any call or other sum then payable by that member in respect of that share remains unpaid; or (ii) that member has been served with a notice after failure to provide the Company with information concerning interests in those shares required to be provided under the Companies Act. Voting rights may be exercised in person, by proxy or, in relation to corporate members, by a corporate representative. Proxy forms must be submitted not less than 48 hours before the time of the meeting or adjourned meeting.

Restrictions on transfer of shares

The Directors may, in the case of shares in certificated form, in their absolute discretion and without assigning any reason, refuse to register any transfer of shares (not being fully paid shares) provided that such discretion may not be exercised in such a way as to prevent dealings in the shares of that class from taking place on an open and proper basis.

The Directors may also refuse to register an allotment or transfer of shares (whether fully paid or not) in favour of more than four persons jointly, in which case notice of the refusal must be sent to the allottee or transferee within two months after the date on which the letter of allotment or transfer was lodged with the Company. A shareholder does not need to obtain the approval of the Company, or of other shareholders in the Company, for a transfer of shares to take place.

Political donations

In the year ended 31 March 2024, the Group made no political donations or contributions. It remains the Company's policy not to make political donations. However, the application of the relevant provisions of the Companies Act is potentially very broad in nature and, as it did last year, the Board will be seeking shareholder authority to make political donations up to a defined limit to ensure that the Group does not inadvertently breach these provisions as a result of the breadth of its business activities, although the Board has no intention of using this authority.

AGM

The Notice of AGM is set out in a separate circular. The AGM will be held at 12.00pm on Thursday, 11 July 2024 at the offices of Allen Overy Shearman Sterling LLP, One Bishops Square, London E1 6AD. This year we will be offering shareholders the ability to attend in person. Shareholders can submit questions relating to the business of the meeting in advance to CompanySecretary@ rsgroup.com. Further information is set out in the Notice of AGM.

Independent Auditors and audit information

Each Director who held office at the date of approval of this Directors' Report confirms that:

  • So far as they are aware, there is no relevant audit information of which the Company's Auditors are unaware
  • That each Director has taken all steps that they ought to have taken as a Director to make themselves aware of any relevant audit information and to establish that the Company's Auditors are aware of that information

This confirmation is given and should be interpreted in accordance with the provisions of the Companies Act.

Significant agreements: change of control

The Company has a number of contractual arrangements which it considers essential to the business of the Company. Specifically, these are committed loan facilities from a number of banks and arrangements with third-party providers of administrative services. A change of control of the Company may cause some agreements to which the Company is a party to alter or terminate. These include bank facility agreements and employee share plans, which would normally vest and become exercisable on a change of control subject to the satisfaction of any performance conditions at that time.

The Group has committed facilities totalling £685 million as at 31 March 2024 which contain clauses which require lender consent for any change of control. Should consent not be given, a change of control would trigger mandatory repayment of the said facilities.

Articles of Association

Any amendments to the Articles of the Company may be made in accordance with the provisions of the Companies Act by way of a special resolution of the Company's shareholders in a general meeting. The Articles were last approved by shareholders at the AGM in 2021/22.

Governance arrangements

Information regarding the Company's governance arrangements is set out in the Governance Report on pages 72 to 115. These pages are incorporated by reference into the Directors' Report.

On behalf of the Board:

Clare Underwood Company Secretary 22 May 2024

STATEMENT OF DIRECTORS' RESPONSIBILITIES

Responsibility of Directors for annual report and accounts

The Directors are responsible for preparing the Annual Report and Accounts in accordance with applicable law and regulation.

Company law requires the Directors to prepare accounts for each financial year. Under that law the Directors have prepared the Group accounts in accordance with UK-adopted international accounting standards (UK IAS) and Company accounts in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards, comprising Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' (FRS 102), and applicable law).

Under company law the Directors must not approve the accounts unless they are satisfied that they give a true and fair view of the state of affairs of the Group and Company and of the profit or loss of the Group and Company for that period. In preparing the accounts, the Directors are required to:

  • Select suitable accounting policies and then apply them consistently;
  • State whether applicable UK IAS have been followed for the Group accounts and United Kingdom Accounting Standards, comprising FRS 102, have been followed for the Company accounts, subject to any material departures disclosed and explained in the accounts;
  • Make judgements and accounting estimates that are reasonable and prudent; and
  • Prepare the accounts on the going concern basis unless it is inappropriate to presume that the Group and Company will continue in business.

The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Group and Company's transactions and disclose with reasonable accuracy at any time the financial position of the Group and Company and enable them to ensure that the accounts and the Directors' Remuneration Report comply with the Companies Act 2006.

The Directors are also responsible for safeguarding the assets of the Group and Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The Directors are responsible for the maintenance and integrity of the Company's website. Legislation in the United Kingdom governing the preparation and dissemination of accounts may differ from legislation in other jurisdictions.

The Directors consider that the Annual Report and Accounts, taken as a whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Group and Company's position and performance, business model and strategy.

Each of the Directors, whose names and functions are listed on pages 74 and 75 confirm that, to the best of their knowledge:

  • The Group accounts, which have been prepared in accordance with UK IAS, give a true and fair view of the assets, liabilities, financial position and profit of the Group;
  • The Company accounts, which have been prepared in accordance with United Kingdom Accounting Standards, comprising FRS 102, give a true and fair view of the assets, liabilities and financial position of the Company; and
  • The Strategic Report includes a fair review of the development and performance of the business and the position of the Group and Company, together with a description of the principal risks and uncertainties that it faces.

In the case of each Director in office at the date the Directors' Report is approved:

  • so far as the Director is aware, there is no relevant audit information of which the Group and Company's Auditors are unaware; and
  • they have taken all the steps that they ought to have taken as a Director in order to make themselves aware of any relevant audit information and to establish that the Group and Company's Auditors are aware of that information.

Simon Pryce Chief Executive Officer 22 May 2024

INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF RS GROUP PLC

Independent Auditors' report

Report on the audit of the accounts Opinion

In our opinion:

– RS Group plc's Group accounts and Company accounts (the accounts) give a true and fair view of the state of the Group's and of the Company's affairs as at 31 March 2024 and of the Group's profit and the Group's cash flows for the year then ended;

– the Group accounts have been properly prepared in accordance with UK-adopted international accounting standards as applied in accordance with the provisions of the Companies Act 2006;

– the Company accounts have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards, including FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland', and applicable law); and

– the accounts have been prepared in accordance with the requirements of the Companies Act 2006.

We have audited the accounts, included within the Annual Report and Accounts (the Annual Report), which comprise: the Group and the Company balance sheets as at 31 March 2024; the Group income statement and the Group statement of comprehensive income, the Group cash flow statement, the Group and the Company statements of changes in equity for the year then ended; and the notes to the accounts, which include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit Committee.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under ISAs (UK) are further described in the Auditors' responsibilities for the audit of the accounts section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence

We remained independent of the Group in accordance with the ethical requirements that are relevant to our audit of the accounts in the UK, which includes the FRC's Ethical Standard, as applicable to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC's Ethical Standard were not provided.

Other than those disclosed in Note 6 to the Group accounts, we have provided no non-audit services to the Company or its controlled undertakings in the period under audit.

Our audit approach Overview

Audit scope

  • We identified seven reporting components and used component teams in six countries which, in our view, required a full scope audit based on their size.
  • In addition, we used component teams to perform audit procedures on specific account line items of two reporting components, with the Group engagement team performing audit procedures on specific account line items of another three reporting components.
  • The Group consolidation, accounts disclosures and a number of other items (including taxation, Group annual incentive accrual, goodwill, acquired intangibles, share-based payments and UK retirement benefit obligations) prepared by the head office finance function, were audited by the Group engagement team.

Key audit matters

  • Inventory obsolescence provisions (Group)
  • Defined benefit pension scheme liabilities UK (Group)
  • Fair value of acquired intangibles Distrelec (Group)
  • Carrying value of investments (Company)

Materiality

  • Overall Group materiality: £12.6 million (2022/23: £18.7 million) based on 5% of Group profit before tax, substantial reorganisation costs, substantial asset write-downs and acquisition-related items.
  • Overall Company materiality: £5.1 million (2022/23: £4.7 million) based on 0.5% of net assets.
  • Performance materiality: £9.4 million (2022/23: £14.0 million) (Group) and £3.75 million (2022/23: £3.53 million) (Company).

The scope of our audit

As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the accounts.

Key audit matters

Key audit matters are those matters that, in the auditors' professional judgement, were of most significance in the audit of the accounts of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by the auditors, including those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. These matters, and any comments we make on the results of our procedures thereon, were addressed in the context of our audit of the accounts as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

This is not a complete list of all risks identified by our audit.

The key audit matters below are consistent with last year.

Independent Auditors' report continued

Inventory obsolescence provisions (Group)

Refer to page 94 (Audit Committee Report), page 131 (Note 1 Basis of preparation) and page 158 (Note 18 Inventories).

The balance of gross inventories at 31 March 2024 was £724.6 million (2022/23: £660.0 million), against which provisions of £68.6 million (2023: £43.7 million) were held.

The Group's business model is based on having the broadest range in the industry and delivering products on time, often the next day.

This results in large quantities of inventory comprising many different types of products, being held for long periods of time which raises the risk of inventory obsolescence.

The inventory provisions are calculated on an inventory cover basis with the underlying calculation based on appropriate product categorisation and assumptions over sales trends, provision rates and recoverable amounts.

The inventory provisions are calculated within the Group's accounting systems using an automated process. Where necessary, manual overlays are applied to these provisions to account for unusual circumstances that may have arisen during the year or where there is a right of return in place in which case no provision may be required.

Key audit matter How our audit addressed the key audit matter

For the year-end inventory provisions, we assessed the completeness of the data used by the Group's accounting system to calculate the provisions by agreeing the sub-ledger to the general ledger. We recalculated the provisions to ensure mathematical accuracy and consistency of application with the methodology.

We evaluated the reasonableness of management's estimates regarding the future annual sales and the obsolescence percentage applied by comparing these assumptions to historical sales and historical write-offs. We found the assumptions to be reasonable.

We challenged manual overlays to the automated calculation by validating the circumstances relating to the adjustments or whether there was a right of return under the contractual arrangements.

In assessing management's consideration of the estimation uncertainty within the inventory obsolescence provisioning, we re-performed management's sensitivity assessment which considered an increase and decrease in inventory cover days and provisioning rates.

Based on our audit procedures, including the review of disclosures given in Note 18, we agree with the figures presented and with management's conclusions that based on the information available at the time of the Board's approval of the accounts, such sensitivities would not result in a material change to the inventory provisions.

Defined benefit pension scheme liabilities – UK (Group)

obligations are made up of immaterial amounts in respect of other European defined benefit pension and retirement indemnity schemes. The valuation of pension plan liabilities requires estimation in determining appropriate assumptions such as salary increases, mortality rates, discount rates and inflation levels. Movement in these assumptions can have a material impact on the determination of the liabilities. Management uses external actuaries to assist in determining these assumptions.

Refer to page 94 (Audit Committee Report), page 131 (Note 1 Basis of preparation) and pages 144 to 150 (Note 10 Retirement benefit obligations).

Key audit matter How our audit addressed the key audit matter The Group has net retirement benefit obligations of £25.7 million at 31 March 2024 (2022/23: £36.4 million), which are significant in the context of the overall balance sheet. The net retirement benefit obligations in respect of the UK scheme is £16.1 million (2022/23: £26.2 million). This is after the application of asset ceiling rules to the scheme surplus of £36.1 million whereby this is restricted to zero given that under the scheme rules there is no unconditional right to a refund of surplus that may arise on the scheme. An additional liability of £16.1 million has been recognised on the balance sheet, which represents the present value of deficit contributions agreed at the latest statutory funding valuation. The remaining £9.6 million net retirement benefit We used our actuarial experts to assess whether the assumptions used in calculating the defined benefit liabilities for the UK scheme and the application of the asset ceiling based on review of scheme rules were reasonable. We challenged whether salary increases and mortality rates assumptions were consistent with the specifics of the plan and, where applicable, with relevant national benchmarks. We also assessed whether the discount rate and inflation rates were consistent with our internally developed benchmarks and in line with other companies. We evaluated the calculations prepared by the external actuaries to assess the consistency of the assumptions and methodologies applied.

Based on our procedures, we noted that the assumptions in respect of future improvements in mortality, discount rate and commutation assumptions are at the mid point / optimistic end of an acceptable range. Overall, we consider valuation of the UK defined benefit scheme liabilities to be reasonable.

We reviewed the related disclosures in Note 10 to the Group accounts which also included the sensitivity analysis in respect of changes to significant assumptions and consider these disclosures to be appropriate.

Fair value of acquired intangibles – Distrelec (Group)

Independent Auditors' report continued

Refer to page 95 (Audit Committee Report), page 131 (Note 1 Basis of preparation) and pages 168 to 169 (Note 29 Acquisitions).

Key audit matter How our audit addressed the key audit matter
On 30 June 2023, the Group completed the
acquisition of 100% of the share capital of
Distrelec B.V. and its subsidiaries (Distrelec)
for purchase consideration of £313.1 million.
The acquisition resulted in the recognition of
£288.5 million of intangible assets at the
acquisition date, primarily made up of goodwill
of £182.3 million, customer relationships of
£73.5 million, brands £22.1 million and software
of £10.6 million.
Management determined the acquisition date
fair values of intangible assets with the help of
external valuation experts. The calculation of
these fair values involves judgements and
estimates regarding forecasts and other
assumptions used in the valuation models.
We reviewed the share purchase agreement and
noted no unusual terms.
We agreed the consideration to the share purchase
agreement and the amount paid to bank
statements.
We audited the assumptions and bases of the
valuations utilising the assistance of our specialist
valuation team and performed work to test the
bases and mechanical accuracy of the models,
the application of the valuation methodology,
appropriateness of the key assumptions and
inputs applied, including discount rates, growth
rates, attrition rates of customers, royalty rates
and contributory asset charges. Based on this
work we did not identify any issues.
We have reviewed the cash flow forecasts and
agreed these back to financial forecasts used
in the due diligence.
We have performed an independent
recalculation of the overall weighted average
cost of capital (WACC) used in the valuation
models and found management's WACC to
be within a reasonable range.
We examined the disclosures in respect of
the acquisition (Note 29) and found them to
be appropriate, providing a fair reflection of
the accounting.
Overall, based on our work performed, we
consider the fair values of acquired intangibles
and the related disclosures in the Group
accounts to be appropriate.
The Company holds investments in subsidiaries
of £648.6 million at 31 March 2024
(2022/23: £491.2 million).
Investments in subsidiaries are accounted for
at cost less provision for impairment in the
Company balance sheet. Investments are tested
for impairment if impairment indicators exist.
If such indicators exist, the recoverable amounts
of investments in subsidiaries are estimated in
order to determine the extent of the impairment
loss, if any. Any such impairment loss is
recognised in the profit and loss account.
The impairment assessment was identified as
a key audit matter given the size of the
underlying investment carrying values in the
Company accounts at 31 March 2024. The
assessment requires the application of
management judgement, particularly in
determining whether any impairment indicators
have arisen that trigger the need for an
impairment assessment and in assessing
whether the carrying value of each investment
can be supported by its recoverable amount.

Carrying value of investments (Company)

Refer to page 96 (Audit Committee Report) and page 175 (Note 8 Investments in subsidiaries in the Company accounts).

Key audit matter How our audit addressed the key audit matter
The Company holds investments in subsidiaries
of £648.6 million at 31 March 2024
(2022/23: £491.2 million).
Investments in subsidiaries are accounted for
at cost less provision for impairment in the
Company balance sheet. Investments are tested
for impairment if impairment indicators exist.
If such indicators exist, the recoverable amounts
of investments in subsidiaries are estimated in
order to determine the extent of the impairment
loss, if any. Any such impairment loss is
recognised in the profit and loss account.
The impairment assessment was identified as
a key audit matter given the size of the
underlying investment carrying values in the
Company accounts at 31 March 2024. The
assessment requires the application of
management judgement, particularly in
determining whether any impairment indicators
have arisen that trigger the need for an
impairment assessment and in assessing
whether the carrying value of each investment
can be supported by its recoverable amount.
We evaluated management's assessment of
whether any indicators of impairment existed by
comparing the carrying values of investments in
subsidiaries to the net assets of the underlying
subsidiaries at 31 March 2024 and no impairment
indicators were noted.
Based on the procedures performed, we concur
with management that there are no indicators of
impairment in respect of investment in subsidiaries.

Independent Auditors' report continued

How we tailored the audit scope

We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the accounts as a whole, taking into account the structure of the Group and the Company, the accounting processes and controls, and the industry in which they operate.

The Group's accounting process is structured around a local finance function in most of the Group's country reporting components. These functions maintain their own accounting records and controls (although transactional processing and certain controls for many reporting components are performed at the Group's EMEA, Americas and Asia Pacific global shared business service centres) and report to the head office finance team through an integrated consolidation system.

In establishing the overall approach to the Group audit, we determined that we needed to conduct audit work over the complete financial information of RS UK, RS Germany, RS France, RS Italy, RS Shanghai, RS Americas and RS Group plc. In each country we used PwC component auditors to audit and report on the aggregated financial information of that reporting component. This work is supplemented by audit procedures over specific balances performed on RS Integrated Supply UK, RS Integrated Supply US, Risoul, Distrelec Switzerland, Bodenfeld, and procedures performed centrally on the Group consolidation, accounts disclosures, taxation, Group annual incentive accrual, goodwill, acquired intangibles, share-based payments, UK retirement benefit obligations, acquisition accounting and certain reporting component balances not covered by local country component teams.

Where the work was performed by component auditors, under our instruction, we determined the level of involvement we needed to have in the audit work at those reporting components to be able to conclude whether sufficient appropriate audit evidence had been obtained as a basis for our opinion on the Group accounts as a whole. We maintained regular communication with the local teams, before, during and after their audit. We

directed the work of component teams, reviewed their approach and findings, and participated in the closing meetings of the significant and material reporting components.

The reporting components that are part of our audit scope as set out to the left account for 71% of Group revenue and 72% of Group profit before tax, substantial reorganisation costs, substantial asset write-downs and acquisition-related items.

The impact of climate risk on our audit

As part of our audit procedures, we have considered the potential impact of climate change on the Group's business and its accounts.

The Group continues to develop its assessment of the potential impacts of climate change as explained throughout the Strategic Report and in more detail on pages 42 to 49 and pages 62 to 67.

As part of our audit, we have obtained management's climate-related risk assessment and held discussions with management, together with our own climate change experts, to understand the process of identifying climate related risks, the determination of mitigating actions and the impact on the Group's accounts.

Management has assessed that the most likely impacted accounts line items and estimates are those associated with future cash flows since the impact of climate change is expected to become more notable in the medium to long term.

While auditing these forecast cash flows, we have challenged management on reflecting the impact of climate change and any climate change related commitments in the forecasts.

We have not identified any matters as part of this work which are inconsistent with the disclosures in the Annual Report or would lead to any material adjustments to the accounts.

Materiality

The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. These, together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and extent of our audit procedures on the individual financial statement line items and disclosures and in evaluating the effect of misstatements, both individually and in aggregate on the accounts as a whole.

Based on our professional judgement, we determined materiality for the accounts as a whole as follows:

Accounts – Group Accounts – Company
Overall materiality £12.6 million (2022/23: £18.7 million). £5.1 million (2022/23: £4.7 million).
How we determined it 5% of Group profit before tax,
substantial reorganisation costs,
substantial asset write-downs and
acquisition-related items
0.5% of net assets
Rationale for
benchmark applied
Profit before tax adjusted for
one-off items is the key measure
used by the shareholders as a
body in assessing the Group's
performance. We consider that
excluding the substantial
reorganisation costs, substantial
asset write-downs and acquisition
related items is appropriate as this
provides us with a consistent
year-on-year basis for determining
materiality by eliminating the
non-recurring impact of these items.
Net assets is the primary measure
used by the shareholders in
assessing the performance and
position of the entity as it reflects
the Company's principal activity as a
holding company and is a generally
accepted auditing benchmark.

Independent Auditors' report continued

For each component in the scope of our Group audit, we allocated a materiality that is less than our overall Group materiality. The range of materiality allocated across components was between £1.0 million and £6.0 million. Certain components were audited to a local statutory audit materiality that was also less than our overall Group materiality.

We use performance materiality to reduce to an appropriately low level the probability that the aggregate of uncorrected and undetected misstatements exceeds overall materiality. Specifically, we use performance materiality in determining the scope of our audit and the nature and extent of our testing of account balances, classes of transactions and disclosures, for example in determining sample sizes. Our performance materiality was 75% (2022/23: 75%) of overall materiality, amounting to £9.4 million (2022/23: £14.0 million) for the Group accounts and £3.75 million (2022/23: £3.53 million) for the Company accounts.

In determining the performance materiality, we considered a number of factors – the history of misstatements, risk assessment and aggregation risk and the effectiveness of controls – and concluded that an amount at the upper end of our normal range was appropriate.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above £0.63 million (Group audit) (2022/23: £0.935 million) and £0.25 million (Company audit) (2022/23: £0.244 million) as well as misstatements below those amounts that, in our view, warranted reporting for qualitative reasons.

Conclusions relating to going concern

Our evaluation of the Directors' assessment of the Group's and the Company's ability to continue to adopt the going concern basis of accounting included:

  • understanding of the mechanics and key inputs into the going concern model and holding discussions with Group management and regional finance to obtain an understanding of the trading performance and future outlook for their respective markets;
  • evaluating the key assumptions within the forecasts;
  • reviewing the terms of the existing debt and facilities;
  • considering the potential downside sensitivities that management had applied and their likelihood and whether more severe scenarios could apply and the associated impact on available liquidity;
  • assessing management's stress testing and whether this appropriately considered the principal risks facing the business and the likelihood of events arising that could erode liquidity and breach covenants within the forecast period; and
  • reviewing the disclosures within the Annual Report and validating that it accurately described management's going concern considerations.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Group's and the Company's ability to continue as a going concern for a period of at least twelve months from when the accounts are authorised for issue.

In auditing the accounts, we have concluded that the Directors' use of the going concern basis of accounting in the preparation of the accounts is appropriate.

However, because not all future events or conditions can be predicted, this conclusion is not a guarantee as to the Group's and the Company's ability to continue as a going concern.

In relation to the Directors' reporting on how they have applied the UK Corporate Governance Code, we have nothing material to add or draw attention to in relation to the Directors' statement in the accounts about whether the Directors considered it appropriate to adopt the going concern basis of accounting.

Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of this report.

Reporting on other information

The other information comprises all of the information in the Annual Report other than the accounts and our auditors' report thereon. The Directors are responsible for the other information. Our opinion on the accounts does not cover the other information and, accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly stated in this report, any form of assurance thereon.

In connection with our audit of the accounts, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the accounts or our knowledge obtained in the audit, or otherwise appears to be materially misstated. If we identify an apparent material inconsistency or material misstatement, we are required to perform procedures to conclude whether there is a material misstatement of the accounts or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report based on these responsibilities.

With respect to the Strategic report and Directors' Report, we also considered whether the disclosures required by the UK Companies Act 2006 have been included.

Based on our work undertaken in the course of the audit, the Companies Act 2006 requires us also to report certain opinions and matters as described below.

Strategic report and Directors' report

In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic report and Directors' report for the year ended 31 March 2024 is consistent with the accounts and has been prepared in accordance with applicable legal requirements.

In light of the knowledge and understanding of the Group and Company and their environment obtained in the course of the audit, we did not identify any material misstatements in the Strategic report and Directors' report.

Directors' Remuneration

In our opinion, the part of the Directors' Remuneration report to be audited has been properly prepared in accordance with the Companies Act 2006.

STRATEGIC REPORT GOVERNANCE REPORT FINANCIAL STATEMENTS OTHER INFORMATION

Corporate governance statement

The Listing Rules require us to review the Directors' statements in relation to going concern, longer-term viability and that part of the corporate governance statement relating to the Company's compliance with the provisions of the UK Corporate Governance Code specified for our review. Our additional responsibilities with respect to the corporate governance statement as other information are described in the Reporting on other information section of this report.

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate governance statement is materially consistent with the accounts and our knowledge obtained during the audit, and we have nothing material to add or draw attention to in relation to:

  • The Directors' confirmation that they have carried out a robust assessment of the emerging and principal risks;
  • The disclosures in the Annual Report that describe those principal risks, what procedures are in place to identify emerging risks and an explanation of how these are being managed or mitigated;
  • The Directors' statement in the accounts about whether they considered it appropriate to adopt the going concern basis of accounting in preparing them, and their identification of any material uncertainties to the Group's and Company's ability to continue to do so over a period of at least twelve months from the date of approval of the accounts;
  • The Directors' explanation as to their assessment of the Group's and Company's prospects, the period this assessment covers and why the period is appropriate; and
  • The Directors' statement as to whether they have a reasonable expectation that the Company will be able to continue in operation and meet its liabilities as they fall due over the period of its assessment, including any related disclosures drawing attention to any necessary qualifications or assumptions.

Our review of the Directors' statement regarding the longer-term viability of the Group and Company was substantially less in scope than an audit and only consisted of making inquiries and considering the Directors' process supporting their statement; checking that the statement is in alignment with the relevant provisions of the UK Corporate Governance Code; and considering whether the statement is consistent with the accounts and our knowledge and understanding of the Group and Company and their environment obtained in the course of the audit.

In addition, based on the work undertaken as part of our audit, we have concluded that each of the following elements of the corporate governance statement is materially consistent with the accounts and our knowledge obtained during the audit:

  • The Directors' statement that they consider the Annual Report, taken as a whole, is fair, balanced and understandable, and provides the information necessary for the members to assess the Group's and Company's position, performance, business model and strategy;
  • The section of the Annual Report that describes the review of effectiveness of risk management and internal control systems; and
  • The section of the Annual Report describing the work of the Audit Committee.

We have nothing to report in respect of our responsibility to report when the Directors' statement relating to the Company's compliance with the Code does not properly disclose a departure from a relevant provision of the Code specified under the Listing Rules for review by the auditors.

Responsibilities for the accounts and the audit Responsibilities of the Directors for the accounts

As explained more fully in the Statement of Directors' responsibilities, the Directors are responsible for the preparation of the accounts in accordance with the applicable framework and for being satisfied that they give a true and fair view. The Directors are also responsible for such internal control as they determine is necessary to enable the preparation of accounts that are free from material misstatement, whether due to fraud or error.

In preparing the accounts, the Directors are responsible for assessing the Group's and the Company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Directors either intend to liquidate the Group or the Company or to cease operations, or have no realistic alternative but to do so.

Auditors' responsibilities for the audit ofthe accounts

Our objectives are to obtain reasonable assurance about whether the accounts as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditors' report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these accounts.

Irregularities, including fraud, are instances of non‑compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

Based on our understanding of the Group and industry, we identified that the principal risks of non-compliance with laws and regulations related to Listing Rules of the Financial Conduct Authority (FCA) and pensions legislations, and we considered the extent to which non-compliance might have a material effect on the accounts. We also considered those laws and regulations that have a direct impact on the accounts such as the Companies Act 2006 and the UK and other relevant tax legislation. We evaluated management's incentives and opportunities for fraudulent manipulation of the accounts (including the risk of override of controls), and determined that the principal risks were related to posting inappropriate journal entries to manipulate financial results and management bias in accounting estimates. The Group engagement team shared this risk assessment with the component auditors so that they could include appropriate audit procedures in response to such risks in their work. Audit procedures performed by the Group engagement team and / or component auditors included:

  • discussions with management, legal counsel and the internal audit function, including consideration of known or suspected instances of non-compliance with laws and regulations and fraud;
  • assessment of matters reported on the Group's whistleblowing helpline and results of management's investigation of such matters;
  • challenging assumptions made by management in its significant and other key accounting estimates in particular in relation to defined benefit pension scheme liabilities and inventory obsolescence provisions;
  • identifying and testing higher risk journal entries, in particular any journal entries posted with unusual account combinations, journals posted by senior management, or unauthorised users or super-user access and consolidation journals;
  • reviewing internal audit reports and minutes of meetings with those charged with governance; and minutes of meetings with those charged with governance; and
  • reviewing accounts disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations.

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-compliance with laws and regulations that are not closely related to events and transactions reflected in the accounts. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion.

Our audit testing might include testing complete populations of certain transactions and balances, possibly using data auditing techniques. However, it typically involves selecting a limited number of items for testing, rather than testing complete populations. We will often seek to target particular items for testing based on their size or risk characteristics. In other cases, we will use audit sampling to enable us to draw a conclusion about the population from which the sample is selected.

A further description of our responsibilities for the audit of the accounts is located on the FRC's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditors' report.

Use of this report

This report, including the opinions, has been prepared for and only for the Company's members as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may come save where expressly agreed by our prior consent in writing.

Other required reporting Companies Act 2006 exception reporting

Under the Companies Act 2006 we are required to report to you if, in our opinion:

  • we have not obtained all the information and explanations we require for our audit; or
  • adequate accounting records have not been kept by the Company, or returns adequate for our audit have not been received from branches not visited by us; or
  • certain disclosures of Directors' remuneration specified by law are not made; or
  • the Company accounts and the part of the Directors' Remuneration report to be audited are not in agreement with the accounting records and returns; or
  • a corporate governance statement has not been prepared by the Company.

We have no exceptions to report arising from this responsibility.

Appointment

Following the recommendation of the Audit Committee, we were appointed by the members on 11 August 2014 to audit the accounts for the year ended 31 March 2015 and subsequent financial periods. The period of total uninterrupted engagement is 10 years, covering the years ended 31 March 2015 to 31 March 2024.

Other matter

The Company is required by the Financial Conduct Authority Disclosure Guidance and Transparency Rules to include these accounts in an annual financial report prepared under the structured digital format required by DTR 4.1.15R – 4.1.18R and filed on the National Storage Mechanism of the Financial Conduct Authority. This auditors' report provides no assurance over whether the structured digital format annual financial report has been prepared in accordance with those requirements.

Sandeep Dhillon (Senior Statutory Auditor)

for and on behalf of PricewaterhouseCoopers LLP

Chartered Accountants and Statutory Auditors London 22 May 2024

For the year ended 31 March 2024 For the year ended 31 March 2024

Group accounts

Notes 2024
£m
2023
£m
Revenue 2,3,4 2,942.4 2,982.3
Cost of sales 5 (1,678.5) (1,630.1)
Gross profit 1,263.9 1,352.2
Operating costs 6 (983.8) (969.2)
Operating profit 2,3 280.1 383.0
Finance income 7 4.8 2.0
Finance costs 7 (36.7) (14.2)
Share of profit of joint venture 17 0.6 0.7
Profit before tax 248.8 371.5
Income tax expense 11 (65.1) (86.7)
Profit for the year attributable to owners of the Company 183.7 284.8

Earnings per share attributable to owners of the Company

Basic 12 38.8p 60.4p
Diluted 12 38.7p 60.2p

The Notes on pages 131 to 172 form part of these Group accounts.

GROUP INCOME STATEMENT GROUP STATEMENT OF COMPREHENSIVE INCOME

2024 2023
£m
183.7 284.8
(34.2)
7.9
(26.3)
17 (0.2) (0.1)
(3.9) 43.1
23 3.4 5.4
27 (0.1) 3.9
11 (0.7)
(0.8) 51.6
(0.1) 25.3
183.6 310.1
183.7 310.1
(0.1)
183.6 310.1
Notes
10
11
£m
0.8
(0.1)
0.7

The Notes on pages 131 to 172 form part of these Group accounts.

GROUP BALANCE SHEET

As at 31 March 2024 Company number: 647788

Group accounts continued

Notes 2024
£m
2023
£m
Non-current assets
Intangible assets 14 982.6 704.8
Property, plant and equipment 15 180.9 186.3
Right-of-use assets 16 72.8 46.9
Investment in joint venture 17 1.3 1.5
Other receivables 19 8.4 6.5
Retirement benefit net assets 10 1.5 0.8
Deferred tax assets 11 9.5 6.9
Total non-current assets 1,257.0 953.7
Current assets
Inventories 18 656.0 616.3
Trade and other receivables 19 701.4 692.0
Cash and cash equivalents – cash and short-term deposits 22 258.7 260.3
Derivative assets 21 2.6 1.8
Current income tax receivables 22.7 19.9
Total current assets 1,641.4 1,590.3
Total assets 2,898.4 2,544.0
Current liabilities
Trade and other payables 20 (602.7) (658.9)
Cash and cash equivalents – bank overdrafts 22 (162.7) (139.8)
Lease liabilities 16,22 (16.0) (14.6)
Derivative liabilities 21 (1.1) (1.7)
Provisions 24 (5.0) (1.8)
Current income tax liabilities (27.8) (22.1)
Total current liabilities (815.3) (838.9)
2024 2023
Notes £m £m
Non-current liabilities
Other payables 20 (17.3) (9.3)
Retirement benefit obligations 10 (27.2) (37.2)
Borrowings 22 (440.3) (184.6)
Lease liabilities 16,22 (57.9) (34.3)
Provisions 24 (4.2) (4.7)
Deferred tax liabilities 11 (103.3) (90.1)
Total non-current liabilities (650.2) (360.2)
Total liabilities (1,465.5) (1,199.1)
Net assets 1,432.9 1,344.9
Equity
Share capital and share premium 26 286.9 283.3
Own shares held by Employee Benefit Trust (EBT) 26 (1.8) (2.2)
Other reserves 27 108.3 108.8
Retained earnings 1,038.9 954.3
Equity attributable to owners of the Company 1,432.3 1,344.2
Non-controlling interests 0.6 0.7
Total equity 1,432.9 1,344.9

The Notes on pages 131 to 172 form part of these Group accounts.

These Group accounts were approved by the Board of Directors on 22 May 2024 and signed on its behalf by:

Kate Ringrose Chief Financial Officer

GROUP CASH FLOW STATEMENT

For the year ended 31 March 2024

Group accounts continued

GROUP BALANCE SHEET

Notes

Intangible assets 14 982.6 704.8 Property, plant and equipment 15 180.9 186.3 Right-of-use assets 16 72.8 46.9 Investment in joint venture 17 1.3 1.5 Other receivables 19 8.4 6.5 Retirement benefit net assets 10 1.5 0.8 Deferred tax assets 11 9.5 6.9 Total non-current assets 1,257.0 953.7

Inventories 18 656.0 616.3 Trade and other receivables 19 701.4 692.0 Cash and cash equivalents – cash and short-term deposits 22 258.7 260.3 Derivative assets 21 2.6 1.8 Current income tax receivables 22.7 19.9 Total current assets 1,641.4 1,590.3 Total assets 2,898.4 2,544.0

Trade and other payables 20 (602.7) (658.9) Cash and cash equivalents – bank overdrafts 22 (162.7) (139.8) Lease liabilities 16,22 (16.0) (14.6) Derivative liabilities 21 (1.1) (1.7) Provisions 24 (5.0) (1.8) Current income tax liabilities (27.8) (22.1) Total current liabilities (815.3) (838.9)

2024 £m

2023 £m

Non-current liabilities

Equity

on its behalf by:

Kate Ringrose Chief Financial Officer Notes

Other payables 20 (17.3) (9.3) Retirement benefit obligations 10 (27.2) (37.2) Borrowings 22 (440.3) (184.6) Lease liabilities 16,22 (57.9) (34.3) Provisions 24 (4.2) (4.7) Deferred tax liabilities 11 (103.3) (90.1) Total non-current liabilities (650.2) (360.2) Total liabilities (1,465.5) (1,199.1) Net assets 1,432.9 1,344.9

Share capital and share premium 26 286.9 283.3 Own shares held by Employee Benefit Trust (EBT) 26 (1.8) (2.2) Other reserves 27 108.3 108.8 Retained earnings 1,038.9 954.3 Equity attributable to owners of the Company 1,432.3 1,344.2 Non-controlling interests 0.6 0.7 Total equity 1,432.9 1,344.9

These Group accounts were approved by the Board of Directors on 22 May 2024 and signed

The Notes on pages 131 to 172 form part of these Group accounts.

2024 £m

2023 £m

As at 31 March 2024 Company number: 647788

Non-current assets

Current assets

Current liabilities

Notes 2024
£m
2023
£m
Cash flows from operating activities
Profit before tax 248.8 371.5
Depreciation and amortisation 6 83.7 64.6
Impairment of intangible assets 14 4.6 7.1
Impairment of right-of-use assets 0.4
Loss on disposal of non-current assets 6 1.6 4.4
Equity-settled share-based payments 8,9 7.8 14.2
Net finance costs 31.9 12.2
Share of profit of and dividends received from joint venture 17 (0.1)
Decrease / (increase) in inventories 4.9 (44.3)
Decrease / (increase) in trade and other receivables 8.1 (37.8)
(Decrease) / increase in trade and other payables (82.2) 33.2
Increase / (decrease) in provisions 1.1 (1.4)
Defined benefit retirement contributions in excess of charge (9.8) (10.6)
Cash generated from operations 300.9 413.0
Interest received 4.8 2.0
Interest paid (35.8) (14.6)
Income tax paid (73.3) (93.9)
Net cash from operating activities 196.6 306.5
Cash flows from investing activities
Acquisition of businesses 29 (313.1) (237.2)
Cash and cash equivalents acquired with businesses 29 9.0 12.7
Total cash impact on acquisition of businesses (304.1) (224.5)
Purchase of intangible assets (35.7) (27.5)
Purchase of property, plant and equipment (15.9) (18.6)
Proceeds on sale of property, plant and equipment 0.1
Net cash used in investing activities (355.7) (270.5)
Notes 2024
£m
2023
£m
Cash flows from financing activities
Proceeds from the issue of share capital 26 3.6 4.8
Purchase of own shares by EBT (1.5) (2.1)
Loans drawn down 286.7 83.2
Loans repaid (27.3) (58.1)
Principal elements of lease payments (18.5) (18.8)
Dividends paid 13 (104.1) (88.6)
Net cash generated from / (used in) financing activities 138.9 (79.6)
Net decrease in cash and cash equivalents (20.2) (43.6)
Cash and cash equivalents at the beginning of the year 120.5 158.4
Effect of exchange rate changes (4.3) 5.7
Cash and cash equivalents at the end of the year 22 96.0 120.5

The Notes on pages 131 to 172 form part of these Group accounts.

GROUP STATEMENT OF CHANGES IN EQUITY

For the year ended 31 March 2024

Group accounts continued

Attributable to owners of the Company
Share capital and
share premium
(Note 26)
£m
Own shares held
by EBT
£m
Other reserves
(Note 27)
£m
Retained earnings
£m
Total
£m
Non-controlling
interests
£m
Total equity
£m
At 1 April 2022 278.5 (3.0) 60.2 772.8 1,108.5 1,108.5
Profit for the year 284.8 284.8 284.8
Other comprehensive income 51.6 (26.3) 25.3 25.3
Total comprehensive income 51.6 258.5 310.1 310.1
Cash flow hedging gains transferred to inventories (3.7) (3.7) (3.7)
Tax on cash flow hedging gains transferred to inventories 0.7 0.7 0.7
Dividends (Note 13) (88.6) (88.6) (88.6)
Equity-settled share-based payments (Notes 8 and 9) 14.2 14.2 14.2
Settlement of share awards 4.8 2.9 (2.9) 4.8 4.8
Purchase of own shares by EBT (2.1) (2.1) (2.1)
Tax on equity-settled share-based payments 1.0 1.0 1.0
Sale of subsidiary's shares to non-controlling interests (0.7) (0.7) 0.7
At 31 March 2023 283.3 (2.2) 108.8 954.3 1,344.2 0.7 1,344.9
Profit for the year 183.7 183.7 183.7
Other comprehensive income (0.7) 0.7 (0.1) (0.1)
Total comprehensive (expense) / income (0.7) 184.4 183.7 (0.1) 183.6
Cash flow hedging gains transferred to inventories (1.6) (1.6) (1.6)
Cash flow hedging losses transferred to acquisition purchase price 1.8 1.8 1.8
Dividends (Note 13) (104.1) (104.1) (104.1)
Equity-settled share-based payments (Notes 8 and 9) 7.8 7.8 7.8
Settlement of share awards 3.6 1.9 (1.9) 3.6 3.6
Purchase of own shares by EBT (1.5) (1.5) (1.5)
Tax on equity-settled share-based payments (1.6) (1.6) (1.6)
At 31 March 2024 286.9 (1.8) 108.3 1,038.9 1,432.3 0.6 1,432.9

The Notes on pages 131 to 172 form part of these Group accounts.

NOTES TO THE GROUP ACCOUNTS

For the year ended 31 March 2024

1 Basis of preparation

GROUP STATEMENT OF CHANGES IN EQUITY

The Notes on pages 131 to 172 form part of these Group accounts.

Attributable to owners of the Company

Other reserves (Note 27) £m

Retained earnings

£m

Total £m Non-controlling interests £m

Total equity £m

Own shares held by EBT £m

Share capital and share premium (Note 26) £m

At 1 April 2022 278.5 (3.0) 60.2 772.8 1,108.5 – 1,108.5 Profit for the year – – – 284.8 284.8 – 284.8 Other comprehensive income – – 51.6 (26.3) 25.3 – 25.3 Total comprehensive income – – 51.6 258.5 310.1 – 310.1 Cash flow hedging gains transferred to inventories – – (3.7) – (3.7) – (3.7) Tax on cash flow hedging gains transferred to inventories – – 0.7 – 0.7 – 0.7 Dividends (Note 13) – – – (88.6) (88.6) – (88.6) Equity-settled share-based payments (Notes 8 and 9) – – – 14.2 14.2 – 14.2 Settlement of share awards 4.8 2.9 – (2.9) 4.8 – 4.8 Purchase of own shares by EBT – (2.1) – – (2.1) – (2.1) Tax on equity-settled share-based payments – – – 1.0 1.0 – 1.0 Sale of subsidiary's shares to non-controlling interests – – – (0.7) (0.7) 0.7 – At 31 March 2023 283.3 (2.2) 108.8 954.3 1,344.2 0.7 1,344.9 Profit for the year – – – 183.7 183.7 – 183.7 Other comprehensive income – – (0.7) 0.7 – (0.1) (0.1) Total comprehensive (expense) / income – – (0.7) 184.4 183.7 (0.1) 183.6 Cash flow hedging gains transferred to inventories – – (1.6) – (1.6) – (1.6) Cash flow hedging losses transferred to acquisition purchase price – – 1.8 – 1.8 – 1.8 Dividends (Note 13) – – – (104.1) (104.1) – (104.1) Equity-settled share-based payments (Notes 8 and 9) – – – 7.8 7.8 – 7.8 Settlement of share awards 3.6 1.9 – (1.9) 3.6 – 3.6 Purchase of own shares by EBT – (1.5) – – (1.5) – (1.5) Tax on equity-settled share-based payments – – – (1.6) (1.6) – (1.6) At 31 March 2024 286.9 (1.8) 108.3 1,038.9 1,432.3 0.6 1,432.9

For the year ended 31 March 2024

RS Group plc (the Company) is a public limited company registered in England and Wales and listed on the London Stock Exchange.

The Group accounts for the year ended 31 March 2024 are presented in sterling and rounded to £0.1 million. They are prepared in accordance with UK-adopted international accounting standards (UK IAS) and the requirements of the Companies Act 2006.

The Group accounts have been prepared on a going concern basis (see the going concern statement on page 39) under the historical cost convention, modified by the revaluation of retirement benefit obligations and certain financial assets and liabilities (including derivative financial instruments) as explained in the relevant notes. The principal accounting policies have been applied consistently unless otherwise stated.

Basis of consolidation

The Group accounts comprise the results, assets and liabilities of the Company and all its subsidiaries (together referred to as the Group) and include the Employee Benefit Trust (EBT) and the Group's interest in a joint venture. Subsidiaries are entities controlled by the Company. The joint venture is accounted for using the equity method of accounting.

The results of businesses acquired in the year are consolidated from the effective date of acquisition. The net assets of businesses acquired are incorporated in the Group accounts at their fair values at the date of acquisition.

Intra-group transactions and balances are eliminated in preparing the Group accounts and no profit or loss is recognised on intra-group transactions. Unrealised gains or losses arising from transactions with the joint venture are eliminated to the extent of the Group's interest in the entity.

Estimates and judgements

The preparation of accounts in accordance with UK IAS requires the Group to make judgements and estimates that affect the application of accounting policies and reported amounts of assets and liabilities, income and expenses. Except for judgements involved in estimations, no judgements have been made in the process of applying the Group's accounting policies that have had a significant effect on the amounts recognised in the accounts. The judgements involved in estimations take account of the Group's latest expectations of the longer-term impacts of climate change and environmental regulations and the current global economic and geopolitical uncertainties.

Significant estimates are those that have a significant risk of resulting in a material adjustment to the carrying amounts of the Group's assets and liabilities within the next year. The significant estimates made in preparing the accounts were in relation to retirement benefit obligations and further details on the application of these estimates can be found in Note 10. While not significant estimates, the Group also focuses on estimates made in relation to inventories (Note 18), the fair values on acquisition of businesses (Note 29) and the review of intangibles and other assets for impairment (Notes 14 and 23). Further details are provided in the relevant notes.

Actual results in the longer term may differ from these estimates.

Foreign currency

Foreign currency transactions

Transactions in foreign currencies are recorded using the rate ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance sheet date are retranslated at the rate ruling at that date and the gains and losses on translation are recognised in operating profit. Non-monetary assets and liabilities that are measured in terms of historical cost in a foreign currency are translated using the rate at the date of the transaction. Non-monetary assets and liabilities denominated in foreign currencies that are stated at fair value are translated at the rate ruling at the date the fair value was determined.

Translation of foreign operations

The assets and liabilities of foreign operations, including goodwill and fair value adjustments arising on acquisition, are translated at exchange rates ruling at the balance sheet date. The income statement and cash flows of foreign operations are translated at the average rate for the period. Foreign exchange differences on translation of foreign operations are recognised in other comprehensive income.

Standards and interpretations adopted in the year Amendments to IAS 12 'International Tax Reform – Pillar Two Model Rules'

The amendments clarify that IAS 12 applies to income taxes arising from tax law enacted or substantively enacted to implement the Pillar Two model rules published by the Organisation for Economic Co-operation and Development (OECD). The amendments introduce a temporary exception to the recognition and disclosure of information about deferred tax assets and liabilities related to any resulting top-up income taxes, which the Group has applied. Note 11 contains more details on the implementation of these amendments.

For the year ended 31 March 2024

Group accounts continued

1 Basis of preparation continued

Amendments to IAS 12 'Deferred Tax related to Assets and Liabilities arising from a Single Transaction'

The amendments narrow the scope of the initial recognition exemption to exclude transactions that give rise to equal and offsetting temporary differences, such as leases. The Group previously recognised the deferred tax asset or liability on leases on a net basis. Following the amendments, the Group has recognised a separate deferred tax asset in relation to its lease liabilities and a deferred tax liability in relation to its right-of-use assets from the beginning of the comparative period presented and disclosed the amounts in Note 11. There was no impact on the balance sheet, as the balances qualify for offset under paragraph 74 of IAS 12, or on opening retained earnings as at 1 April 2022 as a result of the change.

Other

International Financial Reporting Standard (IFRS) 17 'Insurance Contracts', Amendments to IAS 1 and IFRS Practice Statement 2 'Disclosure of Accounting Policies' and Amendments to IAS 8 'Definition of Accounting Estimates' were adopted in the year. There was no material impact on the reported results or financial position of the Group.

Standards or interpretations issued but not yet applied

The Group does not consider that any standards or interpretations issued but not yet applicable will have a significant impact on the accounts.

The impact of any standards or interpretations issued after the year end has not been assessed yet.

2 Segmental reporting

The Group's operating segments comprise three regions: EMEA, Americas and Asia Pacific. Their principal activities are described on pages 29 to 31. The operating segments' performance is assessed on revenue and adjusted operating profit on a monthly basis by the chief operating decision maker, who is the Chief Executive Officer. Inter-segment pricing is determined on an arm's length basis, comprising sales of product at cost and a handling charge included within operating costs.

Year ended 31 March 2024 EMEA
£m
Americas
£m
Asia Pacific
£m
Group
£m
Revenue from external customers 1,794.8 933.7 213.9 2,942.4
Segmental operating profit 255.7 101.4 3.8 360.9
Central costs (49.1)
Adjusted operating profit 311.8
Amortisation of acquired intangibles (26.6)
Acquisition-related items (Note 3) (5.1)
Operating profit 280.1
Net finance costs (31.9)
Share of profit of joint venture 0.6
Profit before tax 248.8
Segmental capital expenditure 38.3 12.5 0.4 51.2
Central costs
Capital expenditure 51.2
Segmental depreciation
and amortisation
38.8 14.2 2.7 55.7
Central costs 1.4
Amortisation of acquired intangibles 26.6
Depreciation and amortisation
(including of right-of-use assets)
83.7

For the year ended 31 March 2024

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

Amendments to IAS 12 'Deferred Tax related to Assets and Liabilities arising from

The amendments narrow the scope of the initial recognition exemption to exclude transactions that give rise to equal and offsetting temporary differences, such as leases. The Group previously recognised the deferred tax asset or liability on leases on a net basis. Following the amendments, the Group has recognised a separate deferred tax asset in relation to its lease liabilities and a deferred tax liability in relation to its right-of-use assets from the beginning of the comparative period presented and disclosed the amounts in Note 11. There was no impact on the balance sheet, as the balances qualify for offset under paragraph 74 of IAS 12, or on opening retained earnings as at 1 April 2022

2 Segmental reporting

Year ended 31 March 2024

Segmental depreciation

Depreciation and amortisation

The Group's operating segments comprise three regions: EMEA, Americas and Asia Pacific. Their principal activities are described on pages 29 to 31. The operating segments' performance is assessed on revenue and adjusted operating profit on a monthly basis by the chief operating decision maker, who is the Chief Executive Officer. Inter-segment pricing is determined on an arm's length basis, comprising sales of product at cost and a handling charge included within operating costs.

EMEA £m

Revenue from external customers 1,794.8 933.7 213.9 2,942.4 Segmental operating profit 255.7 101.4 3.8 360.9 Central costs (49.1) Adjusted operating profit 311.8 Amortisation of acquired intangibles (26.6) Acquisition-related items (Note 3) (5.1) Operating profit 280.1 Net finance costs (31.9) Share of profit of joint venture 0.6 Profit before tax 248.8

Segmental capital expenditure 38.3 12.5 0.4 51.2 Central costs – Capital expenditure 51.2

and amortisation 38.8 14.2 2.7 55.7 Central costs 1.4 Amortisation of acquired intangibles 26.6

(including of right-of-use assets) 83.7

Americas £m Asia Pacific £m Group £m

International Financial Reporting Standard (IFRS) 17 'Insurance Contracts', Amendments to IAS 1 and IFRS Practice Statement 2 'Disclosure of Accounting Policies' and Amendments to IAS 8 'Definition of Accounting Estimates' were adopted in the year. There was no material impact on the reported results

The Group does not consider that any standards or interpretations issued but not yet applicable will

The impact of any standards or interpretations issued after the year end has not been assessed yet.

For the year ended 31 March 2024

1 Basis of preparation continued

a Single Transaction'

as a result of the change.

or financial position of the Group.

have a significant impact on the accounts.

Standards or interpretations issued but not yet applied

Other

2 Segmental reporting continued

Year ended 31 March 2023 EMEA
£m
Americas
£m
Asia Pacific
£m
Group
£m
Revenue from external customers 1,768.5 945.5 268.3 2,982.3
Segmental operating profit 275.8 148.5 38.4 462.7
Central costs (60.5)
Adjusted operating profit 402.2
Amortisation and impairment of acquired
intangibles
(16.6)
Acquisition-related items (Note 3) (2.6)
Operating profit 383.0
Net finance costs (12.2)
Share of profit of joint venture 0.7
Profit before tax 371.5
Segmental capital expenditure 34.9 7.1 0.4 42.4
Central costs
Capital expenditure 42.4
Segmental depreciation and
amortisation
34.7 11.9 3.2 49.8
Central costs 1.5
Amortisation of acquired intangibles 13.3
Depreciation and amortisation
(including of right-of-use assets)
64.6

Disaggregation of revenue

In the table below, revenue is disaggregated by sales channels, by own-brand products or other product and service solutions, and also by service solutions or other. The Group's largest own brand is RS PRO. £2,850.7 million of revenue is recognised at a point in time (2022/23: £2,901.2 million) and £91.7 million over time (2022/23: £81.1 million).

Sales channel

Year ended 31 March 2024 EMEA
£m
Americas
£m
Asia Pacific
£m
Group
£m
Web 880.8 258.9 88.5 1,228.2
eProcurement and other digital 441.5 77.3 34.6 553.4
Digital 1,322.3 336.2 123.1 1,781.6
Offline 472.5 597.5 90.8 1,160.8
Revenue 1,794.8 933.7 213.9 2,942.4
Year ended 31 March 2023
Web 893.8 304.3 121.2 1,319.3
eProcurement and other digital 417.3 100.5 39.6 557.4
Digital 1,311.1 404.8 160.8 1,876.7
Offline 457.4 540.7 107.5 1,105.6
Revenue 1,768.5 945.5 268.3 2,982.3

Own-brand / other products and service solutions

Year ended 31 March 2024 EMEA
£m
Americas
£m
Asia Pacific
£m
Group
£m
Own-brand product and service solutions 364.9 6.7 33.2 404.8
Other product and service solutions 1,429.9 927.0 180.7 2,537.6
Revenue 1,794.8 933.7 213.9 2,942.4
Year ended 31 March 2023
Own-brand product and service solutions 360.2 7.1 37.2 404.5
Other product and service solutions 1,408.3 938.4 231.1 2,577.8
Revenue 1,768.5 945.5 268.3 2,982.3

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

2 Segmental reporting continued

Service solutions / other

During the first half of the year the Group reviewed what it classes as service solutions which has resulted in certain revenue streams now being included and certain ones excluded, resulting in an overall decrease to the service solutions revenue for the year ended 31 March 2023 of £48.6 million and £29.9 million for the year ended 31 March 2022. The information below reflects the new classification.

Year ended 31 March 2024 EMEA
£m
Americas
£m
Asia Pacific
£m
Group
£m
Service solutions 532.3 132.8 43.4 708.5
Other 1,262.5 800.9 170.5 2,233.9
Revenue 1,794.8 933.7 213.9 2,942.4
Year ended 31 March 2023 (restated)
Service solutions 506.1 132.9 46.4 685.4
Other 1,262.4 812.6 221.9 2,296.9
Revenue 1,768.5 945.5 268.3 2,982.3
Year ended 31 March 2022 (restated)
Service solutions 425.6 93.4 39.1 558.1
Other 1,153.9 625.3 216.4 1,995.6
Revenue 1,579.5 718.7 255.5 2,553.7

Revenue and non-current assets by geographical location

In the table below, revenue is based on the location of the Group operation where the sales originated and non-current assets are based on the location of the assets. Non-current assets exclude financial instruments, retirement benefit net assets and deferred tax assets.

Revenue Non-current assets
2024
£m
2023
£m
2024
£m
2023
£m
UK (country of domicile) 686.1 713.2 218.4 216.8
US 698.3 852.8 381.9 394.3
France 326.2 323.1 13.7 11.6
Mexico 193.2 46.5 238.8 231.5
Germany 189.0 208.2 30.2 61.3
Italy 126.9 128.6 3.4 4.3
Switzerland 44.3 12.9 288.0
Rest of world 678.4 697.0 63.3 20.0
Group 2,942.4 2,982.3 1,237.7 939.8

During the first half of the year the Group reviewed what it classes as service solutions which has resulted in certain revenue streams now being included and certain ones excluded, resulting in an overall decrease to the service solutions revenue for the year ended 31 March 2023 of £48.6 million and £29.9 million for the year ended 31 March 2022. The information below reflects the new

EMEA £m

Service solutions 532.3 132.8 43.4 708.5 Other 1,262.5 800.9 170.5 2,233.9 Revenue 1,794.8 933.7 213.9 2,942.4

Service solutions 506.1 132.9 46.4 685.4 Other 1,262.4 812.6 221.9 2,296.9 Revenue 1,768.5 945.5 268.3 2,982.3

Service solutions 425.6 93.4 39.1 558.1 Other 1,153.9 625.3 216.4 1,995.6 Revenue 1,579.5 718.7 255.5 2,553.7

Americas £m Asia Pacific £m Group £m Revenue and non-current assets by geographical location

instruments, retirement benefit net assets and deferred tax assets.

In the table below, revenue is based on the location of the Group operation where the sales originated and non-current assets are based on the location of the assets. Non-current assets exclude financial

2024 £m

UK (country of domicile) 686.1 713.2 218.4 216.8 US 698.3 852.8 381.9 394.3 France 326.2 323.1 13.7 11.6 Mexico 193.2 46.5 238.8 231.5 Germany 189.0 208.2 30.2 61.3 Italy 126.9 128.6 3.4 4.3 Switzerland 44.3 12.9 288.0 – Rest of world 678.4 697.0 63.3 20.0 Group 2,942.4 2,982.3 1,237.7 939.8

Revenue Non-current assets

2024 £m 2023 £m

2023 £m

For the year ended 31 March 2024

2 Segmental reporting continued

Service solutions / other

classification.

Year ended 31 March 2024

Year ended 31 March 2023 (restated)

Year ended 31 March 2022 (restated)

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

3 Alternative Performance Measures (APMs)

The Group uses a number of APMs in addition to those measures reported in accordance with UK IAS. Such APMs are not defined terms under UK IAS and are not intended to be a substitute for any UK IAS measure. The Directors believe that the APMs are important when assessing the underlying financial and operating performance of the Group. The APMs are used internally for performance analysis and in employee incentive arrangements, as well as in discussions with the investment analyst community.

The APMs improve the comparability of information between reporting periods by adjusting for factors such as fluctuations in foreign exchange rates, number of trading days and items, such as reorganisation costs, that are substantial in scope and impact and do not form part of operational or management activities that the Directors would consider part of underlying performance. The Directors also believe that excluding recent acquisitions, amortisation and impairment of acquired intangibles and acquisition-related items aids comparison of the underlying performance between reporting periods and between businesses with similar assets that were internally generated.

Adjusted profit measures

These are the equivalent UK IAS measures adjusted to exclude amortisation and impairment of intangible assets arising on acquisition of businesses, acquisition-related items, substantial reorganisation costs, substantial asset write-downs, one-off pension credits or costs, significant tax rate changes and, where relevant, associated income tax effects. Adjusted profit before tax is a performance measure for the annual incentive and the all employee Long Term Incentive Plan (LTIP) called the RS YAY! Award. Adjusted earnings per share is a performance measure for the LTIP and Journey to Greatness (J2G) LTIP Award. Adjusted operating profit conversion, adjusted operating profit margin and adjusted earnings per share are financial key performance indicators (KPIs) which are used to measure the Group's progress in delivering the successful implementation of its strategy and monitor and drive its performance.

Year ended 31 March 2024 Operating costs
£m
Operating profit
£m
Operating profit
margin1
%
Operating profit
conversion2
%
Profit before tax
£m
Profit for the year
£m
Basic earnings
per share
p
Diluted earnings
per share
p
Reported (983.8) 280.1 9.5% 22.2% 248.8 183.7 38.8p 38.7p
Amortisation of acquired intangibles 26.6 26.6 26.6 19.8 4.2p 4.2p
Acquisition-related items 5.1 5.1 5.1 3.8 0.8p 0.8p
Adjusted (952.1) 311.8 10.6% 24.7% 280.5 207.3 43.8p 43.7p
Year ended 31 March 2023
Reported (969.2) 383.0 12.8% 28.3% 371.5 284.8 60.4p 60.2p
Amortisation and impairment of acquired intangibles 16.6 16.6 16.6 13.3 2.8p 2.8p
Acquisition-related items 2.6 2.6 2.6 2.1 0.4p 0.4p
Adjusted (950.0) 402.2 13.5% 29.7% 390.7 300.2 63.6p 63.4p
  1. Operating profit margin is operating profit expressed as a percentage of revenue.

  2. Operating profit conversion is operating profit expressed as a percentage of gross profit.

Acquisition-related items comprise transaction costs directly attributable to the acquisition of businesses, any deferred consideration payments relating to the retention of former owners of acquired businesses expensed as remuneration, adjustments to acquisition-related indemnification assets and the related liabilities that result from events after the acquisition date and any remeasurements of contingent consideration payable on acquisition of businesses that result from events after the acquisition date.

For the year ended 31 March 2024

Group accounts continued

3 Alternative Performance Measures (APMs) continued

2024
£m
2023
£m
Transaction costs – acquisition-related costs incurred in year for acquisitions
completed in year (Note 29)
(4.7) (2.6)
Adjustments to indemnification assets and related liabilities included in
operating costs
(0.8)
Remeasurements of contingent consideration (Note 29) 0.4
Acquisition-related items (in operating costs) (5.1) (2.6)
Adjustments to uncertain tax provisions related to indemnification assets 1.3
Other associated income tax effects 0.5
Acquisition-related items after tax (3.8) (2.1)

Like-for-like revenue and profit measures

Like-for-like revenue and profit measures are adjusted to exclude the effects of changes in exchange rates on translation of overseas profits. They exclude acquisitions in the relevant years until they have been owned for a year, at which point they start to be included in both the current and comparative years for the same number of months. These measures enable management and investors to track more easily, and consistently, the underlying performance of the business.

The principal exchange rates applied in preparing the Group accounts and in calculating the following like-for-like measures are:

2024
Average
2024
Closing
2023
Average
2023
Closing
US dollar 1.257 1.264 1.206 1.239
Euro 1.159 1.170 1.158 1.137

Like-for-like revenue change

Like-for-like revenue change is also adjusted to eliminate the impact of differences in trading days year on year. It is calculated by comparing the revenue of the base business for the current year with the prior year converted at the current year's average exchange rates and pro-rated for the same number of trading days as the current year. It is a performance measure for the annual incentive and a financial KPI.

£m
Revenue for 2023 2,982.3
Effect of exchange rates (57.4)
Effect of trading days (24.1)
Revenue for 2023 at 2024 rates and trading days 2,900.8
2024
Group
£m
Less:
acquisitions
owned
< 1 year
£m
2024
base
business
£m
2023
£m
2023 at
2024 rates and
trading days
£m
Like-for-like
change
%
EMEA 1,794.8 134.6 1,660.2 1,768.5 1,743.1 (5)%
Americas 933.7 145.9 787.8 945.5 909.3 (13)%
Asia Pacific 213.9 1.8 212.1 268.3 248.4 (15)%
Revenue 2,942.4 282.3 2,660.1 2,982.3 2,900.8 (8)%

Gross margin and like-for-like gross margin change

Gross margin is gross profit expressed as a percentage of revenue. Like-for-like change in gross margin is calculated by taking the difference between gross margin for the base business for the current year and gross margin for the prior year with revenue and gross profit converted at the current year's average exchange rates.

2024
Group
£m
Less:
acquisitions
owned < 1 year
£m
2024 base
business
£m
2023
£m
2023 at
2024 rates
£m
Like-for-like
change
pts
Revenue 2,942.4 282.3 2,660.1 2,982.3 2,924.9
Gross profit 1,263.9 88.8 1,175.1 1,352.2 1,326.0
Gross margin 43.0% 31.5% 44.2% 45.3% 45.3% (1.1) pts

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

3 Alternative Performance Measures (APMs) continued

Like-for-like profit change

£m

Like-for-like change %

Like-for-like change pts

NOTES TO THE GROUP ACCOUNTS CONTINUED

3 Alternative Performance Measures (APMs) continued

Transaction costs – acquisition-related costs incurred in year for acquisitions

more easily, and consistently, the underlying performance of the business.

Adjustments to indemnification assets and related liabilities included in

completed in year (Note 29) (4.7) (2.6)

operating costs (0.8) – Remeasurements of contingent consideration (Note 29) 0.4Acquisition-related items (in operating costs) (5.1) (2.6) Adjustments to uncertain tax provisions related to indemnification assets 1.3 – Other associated income tax effects 0.5 Acquisition-related items after tax (3.8) (2.1)

Like-for-like revenue and profit measures are adjusted to exclude the effects of changes in exchange rates on translation of overseas profits. They exclude acquisitions in the relevant years until they have been owned for a year, at which point they start to be included in both the current and comparative years for the same number of months. These measures enable management and investors to track

The principal exchange rates applied in preparing the Group accounts and in calculating the following

2024 Average

US dollar 1.257 1.264 1.206 1.239 Euro 1.159 1.170 1.158 1.137

2024 Closing 2024 £m

2023 Average 2023 £m Like-for-like revenue change

2024 Group £m

Gross margin and like-for-like gross margin change

2024 Group £m

current year's average exchange rates.

a financial KPI.

Like-for-like revenue change is also adjusted to eliminate the impact of differences in trading days year on year. It is calculated by comparing the revenue of the base business for the current year with the prior year converted at the current year's average exchange rates and pro-rated for the same number of trading days as the current year. It is a performance measure for the annual incentive and

Revenue for 2023 2,982.3 Effect of exchange rates (57.4) Effect of trading days (24.1) Revenue for 2023 at 2024 rates and trading days 2,900.8

EMEA 1,794.8 134.6 1,660.2 1,768.5 1,743.1 (5)% Americas 933.7 145.9 787.8 945.5 909.3 (13)% Asia Pacific 213.9 1.8 212.1 268.3 248.4 (15)% Revenue 2,942.4 282.3 2,660.1 2,982.3 2,900.8 (8)%

Gross margin is gross profit expressed as a percentage of revenue. Like-for-like change in gross margin is calculated by taking the difference between gross margin for the base business for the current year and gross margin for the prior year with revenue and gross profit converted at the

2024 base business £m

Gross margin 43.0% 31.5% 44.2% 45.3% 45.3% (1.1) pts

Less: acquisitions owned < 1 year £m

Revenue 2,942.4 282.3 2,660.1 2,982.3 2,924.9 Gross profit 1,263.9 88.8 1,175.1 1,352.2 1,326.0

2024 base business £m

2023 £m

2023 £m

2023 at 2024 rates and trading days £m

2023 at 2024 rates £m

Less: acquisitions owned < 1 year £m

2023 Closing

For the year ended 31 March 2024

Like-for-like revenue and profit measures

like-for-like measures are:

Like-for-like change in profit is calculated by comparing the base business for the current year with the prior year converted at the current year's average exchange rates.

2024
Group
£m
Less:
acquisitions
owned <
1 year
£m
2024
base
business
£m
2023
£m
2023 at
2024 rates
£m
Like-for-like
change
%
Segmental operating profit
EMEA 255.7 5.9 249.8 275.8 274.1 (9)%
Americas 101.4 11.7 89.7 148.5 142.3 (37)%
Asia Pacific 3.8 3.8 38.4 33.7 (89)%
Segmental operating profit 360.9 17.6 343.3 462.7 450.1 (24)%
Central costs (49.1) (49.1) (60.5) (60.1) (18)%
Adjusted operating profit 311.8 17.6 294.2 402.2 390.0 (25)%
Adjusted profit before tax 280.5 15.4 265.1 390.7 378.5 (30)%
Adjusted earnings per share 43.8p 2.8p 41.0p 63.6p 61.7p (34)%
Adjusted diluted earnings per
share
43.7p 2.8p 40.9p 63.4p

Adjusted free cash flow and adjusted operating cash flow conversion

Adjusted free cash flow is net cash from operating activities less purchases of intangible assets, property, plant and equipment plus any proceeds on sale of intangible assets, property, plant and equipment, adjusted for the cash impact of substantial reorganisation costs and acquisition-related items and is a performance measure for the annual incentive.

Adjusted operating cash flow is adjusted free cash flow before income tax and net interest paid. Adjusted operating cash flow conversion is adjusted operating cash flow expressed as a percentage of adjusted operating profit and is a financial KPI.

2024
£m
2023
£m
Net cash from operating activities 196.6 306.5
Purchase of intangible assets (35.7) (27.5)
Purchase of property, plant and equipment (15.9) (18.6)
Proceeds on sale of property, plant and equipment 0.1
Add back: impact of substantial reorganisation cash flows 0.7 0.5
Add back: impact of acquisition-related items cash flows 5.5 2.6
Adjusted free cash flow 151.2 263.6
Add back: income tax paid 73.3 93.9
Add back: net interest paid 31.0 12.6
Adjusted operating cash flow 255.5 370.1
Adjusted operating profit 311.8 402.2
Adjusted operating cash flow conversion 81.9% 92.0%

Earnings before interest, tax, depreciation and amortisation (EBITDA), net debt and net debt to adjusted EBITDA

EBITDA is operating profit excluding depreciation and amortisation. Net debt is defined and reconciled in Note 22. Net debt to adjusted EBITDA (one of the Group's debt covenants) is the ratio of net debt to EBITDA excluding impairment of intangible assets arising on acquisition of businesses, acquisitionrelated items, substantial reorganisation costs, substantial asset write-downs and one-off pension credits or costs.

2024
£m
2023
£m
Operating profit 280.1 383.0
Add back: depreciation and amortisation 83.7 64.6
EBITDA 363.8 447.6
Add back: impairment of acquired intangibles 3.3
Add back: acquisition-related items 5.1 2.6
Adjusted EBITDA 368.9 453.5
Net debt 418.2 113.0
Net debt to adjusted EBITDA 1.1x 0.2x

For the year ended 31 March 2024

Group accounts continued

3 Alternative Performance Measures (APMs) continued

Earnings before interest, tax and amortisation (EBITA) and EBITA to interest

EBITA is adjusted EBITDA after depreciation. EBITA to interest (one of the Group's debt covenants) is the ratio of EBITA to finance costs including capitalised interest less finance income.

2024
£m
2023
£m
Adjusted EBITDA 368.9 453.5
Less: depreciation (35.5) (36.2)
EBITA 333.4 417.3
Finance costs 36.7 14.2
Less: finance income (4.8) (2.0)
Interest (per debt covenants) 31.9 12.2
EBITA to interest 10.5x 34.2x

Return on capital employed (ROCE)

ROCE is adjusted operating profit expressed as a percentage of monthly average net assets excluding net debt and retirement benefit obligations and is an underpin for the LTIP and J2G LTIP Award and a financial KPI.

2024
£m
2023
£m
Average net assets 1,389.3 1,258.0
Add back: average net debt 371.6 25.6
Add back: average retirement benefit net (assets) / obligations 31.2 24.1
Average capital employed 1,792.1 1,307.7
Adjusted operating profit 311.8 402.2
ROCE 17.4% 30.8%

Working capital as a percentage of revenue

Working capital is inventories, current trade and other receivables and current trade and other payables.

2024
£m
2023
£m
Inventories 656.0 616.3
Current trade and other receivables 701.4 692.0
Current trade and other payables (602.7) (658.9)
Working capital 754.7 649.4
Revenue 2,942.4 2,982.3
Working capital as a percentage of revenue 25.6% 21.8%

Inventory turn

Inventory turn is cost of sales divided by inventories.

2024
£m
2023
£m
Cost of sales 1,678.5 1,630.1
Inventories 656.0 616.3
Inventory turn 2.6 2.6

Ratio of capital expenditure to depreciation

Ratio of capital expenditure to depreciation is capital expenditure divided by depreciation and amortisation excluding amortisation of acquired intangibles and depreciation of right-of-use assets.

2024
£m
2023
£m
Depreciation and amortisation 83.7 64.6
Less: amortisation of acquired intangibles (26.6) (13.3)
Less: depreciation of right-of-use assets (18.6) (18.3)
Adjusted depreciation and amortisation 38.5 33.0
Capital expenditure 51.2 42.4
Ratio of capital expenditure to depreciation 1.3 times 1.3 times

For the year ended 31 March 2024

4 Revenue recognition

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

3 Alternative Performance Measures (APMs) continued

Earnings before interest, tax and amortisation (EBITA) and EBITA to interest

is the ratio of EBITA to finance costs including capitalised interest less finance income.

EBITA is adjusted EBITDA after depreciation. EBITA to interest (one of the Group's debt covenants)

Adjusted EBITDA 368.9 453.5 Less: depreciation (35.5) (36.2) EBITA 333.4 417.3 Finance costs 36.7 14.2 Less: finance income (4.8) (2.0) Interest (per debt covenants) 31.9 12.2 EBITA to interest 10.5x 34.2x

ROCE is adjusted operating profit expressed as a percentage of monthly average net assets excluding net debt and retirement benefit obligations and is an underpin for the LTIP and J2G LTIP Award and

Average net assets 1,389.3 1,258.0 Add back: average net debt 371.6 25.6 Add back: average retirement benefit net (assets) / obligations 31.2 24.1 Average capital employed 1,792.1 1,307.7 Adjusted operating profit 311.8 402.2 ROCE 17.4% 30.8%

2024 £m

2024 £m 2023 £m

Inventory turn

Working capital as a percentage of revenue

Inventory turn is cost of sales divided by inventories.

Ratio of capital expenditure to depreciation

Working capital is inventories, current trade and other receivables and current trade and other payables.

Inventories 656.0 616.3 Current trade and other receivables 701.4 692.0 Current trade and other payables (602.7) (658.9) Working capital 754.7 649.4 Revenue 2,942.4 2,982.3 Working capital as a percentage of revenue 25.6% 21.8%

Cost of sales 1,678.5 1,630.1 Inventories 656.0 616.3 Inventory turn 2.6 2.6

Depreciation and amortisation 83.7 64.6 Less: amortisation of acquired intangibles (26.6) (13.3) Less: depreciation of right-of-use assets (18.6) (18.3) Adjusted depreciation and amortisation 38.5 33.0 Capital expenditure 51.2 42.4 Ratio of capital expenditure to depreciation 1.3 times 1.3 times

Ratio of capital expenditure to depreciation is capital expenditure divided by depreciation and amortisation excluding amortisation of acquired intangibles and depreciation of right-of-use assets.

2024 £m

2024 £m

2024 £m 2023 £m

2023 £m

2023 £m

2023 £m

For the year ended 31 March 2024

Return on capital employed (ROCE)

a financial KPI.

Revenue from the sale of goods is recognised in the income statement when control of the goods has transferred, which in most countries is contractually on delivery to the customer but in a few countries is contractually on collection from the Group's distribution sites by the delivery company. When the Group arranges the delivery of goods where control has transferred on collection, the customer is invoiced an amount to cover the cost of freight and this is included in revenue over time as the goods are shipped. Customers are invoiced on dispatch of the goods. Revenue is measured with reference to the amount invoiced to the customer, net of any immediate discounts applicable to the order. Obligations for retrospective customer volume discounts are calculated by estimating the expected discount percentage that will be achieved for the contractual period using historical data adjusted for current experience and applying that percentage to actual qualifying sales. When a customer has a right to return goods purchased, the Group estimates the obligation for the expected value of the refunds using recent experience. Obligations for both retrospective customer volume discounts and the expected value of refunds for returns are deducted from the revenue recognised when the goods are sold and included in other payables on the balance sheet and at 31 March 2024 were £16.7 million (2022/23: £18.1 million).

Products sourced for customers under the provision of outsourced services are sent directly by suppliers to customers and the Group has no control over the products sourced and bears no inventory risk. The Group does not have discretion in establishing the price as the price charged to customers is the price charged by the suppliers. Therefore, the Group acts as an agent in relation to these products and so does not recognise the value of these products in revenue or cost of sales. Revenue is measured with reference to the amount invoiced to the customer for management charges and is recognised either over time based on time elapsed for monthly management charges or when the related products are delivered for other management charges. Invoices are raised monthly for monthly management charges or when the invoices for the related products are invoiced for other management charges, normally on a weekly or monthly basis. Income earned from suppliers for access to the Group's online procurement portals is recognised as revenue either over time based on time elapsed for subscription fees or as their products are delivered to the Group's customers for licence fees. Invoices are raised monthly, quarterly or annually in advance for subscription fees depending on contractual terms. Credit notes for licence fee income are received from suppliers depending on contractual terms with the least frequent being annual.

Revenue from the sale of calibration services is recognised when control of the services has transferred, which is upon delivery to the customer of the items which have been calibrated. Customers are invoiced on dispatch of the calibrated items. Revenue is measured with reference to the amount invoiced to the customer.

All revenue is recognised net of sales taxes and all payment terms are based on commercially reasonable terms for the respective markets and no element of financing is deemed present.

Remaining performance obligations (unsatisfied or partially unsatisfied) at the year end all relate to customer contracts that have an original expected duration of not more than one year or are invoiced based on time incurred. As permitted under IFRS 15 'Revenue from Contracts with Customers', the transaction price allocated to these remaining performance obligations is not disclosed.

5 Cost of sales

Cost of sales comprises the cost of goods delivered to customers and the write-down of inventories to net realisable value.

When a customer has a right to return goods, the Group estimates the expected value of the goods that are likely to be returned based on historical experience and the expected gross margin. It recognises an asset in other receivables for the right to recover these goods and deducts this from cost of sales when the goods are sold.

The Group receives rebates from certain suppliers relating mainly to the volume of purchases made in a specified time period. These rebates are recognised as a reduction in cost of sales to the extent that the inventories purchased from the supplier and eligible for rebates have been sold in the year. Rebates on purchases that remain in inventories are deducted from the cost of inventories, thus reducing cost of sales in the income statement in the period in which the inventories are expensed. The Group recognises the rebate only where there is evidence of a binding arrangement with the supplier, the amount can be estimated reliably and receipt is probable. The Group estimates whether the supplier rebates relate to products already sold or remaining in inventories, based on inventory turns. When estimating the value of supplier rebates earned but not yet received, the Group makes assumptions about the likely volume of eligible purchases to be made over the remaining rebate period. As at 31 March 2024, the Group had £2.1 million (2022/23: £4.2 million) of supplier rebates recognised within trade and other receivables.

2024
£m
2023
£m
Inventory scrapped 13.2 12.6
Movement in inventory provisions 21.9 20.4
Write-down of inventories to net realisable value 35.1 33.0
Loss on foreign exchange related to sales and purchases 6.8 1.5
Net gains on forward foreign exchange contracts classified as fair value
through profit or loss
(2.6)
Direct pass-through costs related to the provision of outsourced services 42.8 39.6
Inventories recognised as an expense 1,596.4 1,556.0
Cost of sales 1,678.5 1,630.1

For the year ended 31 March 2024

Group accounts continued

6 Operating costs

2024
£m
2023
£m
Amortisation of intangible assets (Note 14) 48.2 28.4
Depreciation of property, plant and equipment (Note 15) 16.9 17.9
Depreciation of right-of-use assets (Note 16) 18.6 18.3
Depreciation and amortisation 83.7 64.6
Amortisation of government grants (0.1) (0.1)
Loss on other foreign exchange 0.1 4.2
Net (gains) / losses on forward foreign exchange contracts classified as fair
value through profit or loss
(0.5) 5.2
Loss on disposal of intangible assets 0.2 4.4
Loss on disposal of property, plant and equipment 1.3
Loss on disposal of right-of-use assets 0.1
Increase in impairment allowance for financial assets (Note 23) 3.4 5.5
Employee costs (Note 8) 469.7 479.0
Less: capitalised employee costs (15.4) (13.0)
Less: pass-through employee costs included in cost of sales (39.8) (35.8)
Other operating costs 481.1 455.2
Operating costs 983.8 969.2
Fees paid to the Auditors were:
2024
£m
2023
£m
Fees payable to the Company's Auditors for the audit of the Company and
Group accounts
1.1 0.9
Fees payable to the Company's Auditors and their associates for other
services:
Audit of the Company's subsidiaries 2.0 2.0
Audit-related assurance services 0.1 0.1
Total fees payable to the Company's Auditors and their associates 3.2 3.0

7 Finance income and costs

Finance costs that are directly attributable to the construction of an asset that necessarily takes a substantial period of time to get ready for its intended use are capitalised as part of the cost of that asset. Interest on financial assets and liabilities measured at amortised cost and on lease liabilities is calculated using the effective interest method and recognised in the income statement as incurred.

Invoice finance charges relate to costs incurred when the Group makes use of its customers' supplier invoice financing options where this is commercially and administratively attractive. These options are used for some outsourced services customers, including where they give the Group access to the customers' invoice portals to simplify the invoice query reconciliation process and so speed up the receipt of payments.

2024
£m
2023
£m
Finance income
Interest income on financial assets measured at amortised cost 4.8 1.8
Interest income on interest rate swaps 0.2
Finance income 4.8 2.0
Finance costs
Interest expense on financial liabilities measured at amortised cost (28.1) (9.5)
Interest expense on lease liabilities (2.9) (1.1)
Interest expense on financial liabilities not at fair value through profit or loss (31.0) (10.6)
Interest expense on interest rate swaps (0.7)
Interest expense on tax payable (1.2)
Interest on uncertain income tax positions (0.1) (0.2)
Invoice finance charges (4.4) (2.7)
Finance costs (36.7) (14.2)

For the year ended 31 March 2024

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

Net (gains) / losses on forward foreign exchange contracts classified as fair

Fees payable to the Company's Auditors for the audit of the Company and

Fees payable to the Company's Auditors and their associates for other

Amortisation of intangible assets (Note 14) 48.2 28.4 Depreciation of property, plant and equipment (Note 15) 16.9 17.9 Depreciation of right-of-use assets (Note 16) 18.6 18.3 Depreciation and amortisation 83.7 64.6 Amortisation of government grants (0.1) (0.1) Loss on other foreign exchange 0.1 4.2

value through profit or loss (0.5) 5.2 Loss on disposal of intangible assets 0.2 4.4 Loss on disposal of property, plant and equipment 1.3 – Loss on disposal of right-of-use assets 0.1 – Increase in impairment allowance for financial assets (Note 23) 3.4 5.5 Employee costs (Note 8) 469.7 479.0 Less: capitalised employee costs (15.4) (13.0) Less: pass-through employee costs included in cost of sales (39.8) (35.8) Other operating costs 481.1 455.2 Operating costs 983.8 969.2

Group accounts 1.1 0.9

Audit of the Company's subsidiaries 2.0 2.0 Audit-related assurance services 0.1 0.1 Total fees payable to the Company's Auditors and their associates 3.2 3.0

2024 £m

2024 £m 2023 £m 7 Finance income and costs

receipt of payments.

Finance income

Finance costs

Finance costs that are directly attributable to the construction of an asset that necessarily takes a substantial period of time to get ready for its intended use are capitalised as part of the cost of that asset. Interest on financial assets and liabilities measured at amortised cost and on lease liabilities is calculated using the effective interest method and recognised in the income statement as incurred. Invoice finance charges relate to costs incurred when the Group makes use of its customers' supplier invoice financing options where this is commercially and administratively attractive. These options are used for some outsourced services customers, including where they give the Group access to the customers' invoice portals to simplify the invoice query reconciliation process and so speed up the

Interest income on financial assets measured at amortised cost 4.8 1.8 Interest income on interest rate swaps 0.2 Finance income 4.8 2.0

Interest expense on financial liabilities measured at amortised cost (28.1) (9.5) Interest expense on lease liabilities (2.9) (1.1) Interest expense on financial liabilities not at fair value through profit or loss (31.0) (10.6) Interest expense on interest rate swaps (0.7) Interest expense on tax payable (1.2) – Interest on uncertain income tax positions (0.1) (0.2) Invoice finance charges (4.4) (2.7) Finance costs (36.7) (14.2)

2024 £m 2023 £m

2023 £m

For the year ended 31 March 2024

6 Operating costs

Fees paid to the Auditors were:

services:

8 Employees
Average number of employees 2024 2023
EMEA 5,872 5,417
Americas 2,256 1,670
Asia Pacific 767 668
Central costs 69 63
Group 8,964 7,818
Employment costs 2024
£m
2023
£m
Wages and salaries 373.8 385.9
Social security costs 52.7 50.7
Share-based payments – equity-settled (Note 9) 7.8 14.2
Share-based payments – cash-settled (Note 9) 0.4 1.3
Defined contribution retirement benefit costs (Note 10) 21.0 19.5
Defined benefit retirement benefit costs (Note 10) 4.1 3.5
459.8 475.1
Termination benefits 9.9 3.9
Total 469.7 479.0

Information on the Directors' remuneration is given in the Directors' Remuneration Report on pages 99 to 115.

9 Share-based payments

The Group operates share-based payment schemes which are the LTIPs, the Deferred Share Bonus Plan (DSBP) and the Savings-Related Share Option Scheme (SAYE).

Equity-settled share-based payments are measured at fair value at the grant date, calculated using an appropriate option pricing model. The fair value is expensed in the income statement with a corresponding increase in equity on a straight-line basis over the period that employees become unconditionally entitled to the awards. The income statement charge is adjusted to reflect expected and actual levels of vesting associated with non-market performance related criteria.

Cash-settled share-based payments are measured at fair value at the balance sheet date, taking into account the estimated number of awards that will actually vest and the relative completion of the vesting period. This fair value is included in liabilities and changes in the value of these liabilities are recognised in the income statement.

The EBT established to administer the schemes owns shares in the Company which are shown in equity.

LTIPs – equity settled and cash settled

The Group's active LTIPs are granted under the 2019 LTIP, the 2022 LTIP, the J2G LTIP Award and the RS YAY! Award. Under these LTIPs, awards are made to plan participants normally subject to service conditions and performance conditions. Some of the awards are equity settled and some are cash settled. At the vesting date the award will either vest, in full or in part, or expire depending on the outcome of normally the performance conditions. All awards have £nil exercise price and normally receive accrued dividends on settlement.

Those awards made under the 2019 LTIP in 2020/21 (vested in June 2023) and 2021/22 are normally subject to a market performance condition based on total shareholder return (TSR) of the Group versus a defined comparator group (see the Directors' Remuneration Report for details) and a non-market performance condition based on cumulative growth in adjusted earnings per share (EPS) over the vesting period with a ROCE underpin.

Awards under the 2022 LTIP are normally subject to a market performance condition based on TSR of the Group versus a defined comparator group (see the Directors' Remuneration Report for details) and a non-market performance condition based on the adjusted EPS compound annual growth rate (CAGR) over the vesting period with a ROCE underpin.

Awards under the J2G LTIP Award to senior management are subject to non-market performance conditions based on the adjusted EPS CAGR over the vesting period and a scorecard of key performance indicators directly linked to The RS Way scorecard, with a ROCE underpin.

For the year ended 31 March 2024

Group accounts continued

9 Share-based payments continued

Awards under the RS YAY! Award to all other employees are subject to a non-market performance condition based on adjusted profit before tax CAGR over the vesting period.

The fair values of equity-settled LTIP awards were calculated at the grant date using the assumptions below, with the fair value of those subject to market performance conditions calculated using a Monte Carlo model.

2024 2023
Grant date December
2023
November
2023
June
2023
May
2023
December
2022
July
2022
Market performance
conditions
Awards granted 31,818 110,006 6,109 931,186 77,792 777,686
Fair value at grant date 243p 184p 251p 295p 471p 626p
Assumptions used:
Share price 816p 714p 800p 798p 921p 979p
Expected volatility 29.5% 29.6% 30.0% 30.2% 32.8% 32.4%
Expected life 2 years
5 months
2 years
6 months
2 years
11 months
3 years 2 years
7 months
3 years
Risk-free interest rate 3.97% 4.29% 4.95% 4.50% 3.36% 1.75%
Other conditions
Awards granted 31,818 178,634 53,670 1,413,539 243,911 4,009,281
Fair value at grant date 816p 714p 800p 798p 921p 979p

Expected volatility was estimated based on the historical volatility of the Company's shares over the most recent period commensurate to the expected life of the award. The risk-free interest rate represents the yield, at the grant date, of UK government bonds with duration commensurate to the expected life of the award.

The fair values of cash-settled LTIP awards at 31 March 2024 were:

Awards
granted
Fair value
June 2021 – Other conditions 4,393 727p
June 2021 – Market performance conditions 4,393 –p
July 2022 – Other conditions 12,000 245p
December 2022 – Other conditions 1,300 230p
June 2023 – Other conditions 462 200p
December 2023 – Other conditions 2,419 –p
December 2023 – Market performance conditions 2,419 –p

The movements in the LTIP awards (equity and cash settled) were:

2024
Number of
awards
2023
Number of
awards
Outstanding at 1 April 6,302,743 3,940,677
Forfeited during the year (1,019,886) (1,293,879)
Expired during the year (585,383) (789,203)
Exercised during the year (632,463) (676,822)
Granted during the year 2,762,080 5,121,970
Outstanding at 31 March 6,827,091 6,302,743

DSBP – equity settled

Under the DSBP, one-third of the total annual incentive earned by plan participants is awarded as shares and vests after two years, normally subject to the continued employment of the participant within the Group. There are no other performance conditions. The participants receive accrued dividends on vesting. Deferred share awards relating to the annual incentive for the year ended 31 March 2024 are expected to be awarded in June 2024. The fair value of the shares awarded during the year was 803p (2022/23: 1,005p) per share award which was the share price at the date of award.

NOTES TO THE GROUP ACCOUNTS CONTINUED For the year ended 31 March 2024

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

condition based on adjusted profit before tax CAGR over the vesting period.

December 2023

5 months

Awards under the RS YAY! Award to all other employees are subject to a non-market performance

November 2023

2 years 6 months

The fair values of equity-settled LTIP awards were calculated at the grant date using the assumptions below, with the fair value of those subject to market performance conditions calculated using a Monte

Awards granted 31,818 110,006 6,109 931,186 77,792 777,686 Fair value at grant date 243p 184p 251p 295p 471p 626p

Share price 816p 714p 800p 798p 921p 979p Expected volatility 29.5% 29.6% 30.0% 30.2% 32.8% 32.4%

Risk-free interest rate 3.97% 4.29% 4.95% 4.50% 3.36% 1.75%

Awards granted 31,818 178,634 53,670 1,413,539 243,911 4,009,281 Fair value at grant date 816p 714p 800p 798p 921p 979p Expected volatility was estimated based on the historical volatility of the Company's shares over the most recent period commensurate to the expected life of the award. The risk-free interest rate represents the yield, at the grant date, of UK government bonds with duration commensurate to the

2024 2023

May 2023

3 years 2 years

December 2022

7 months

July 2022

The fair values of cash-settled LTIP awards at 31 March 2024 were:

The movements in the LTIP awards (equity and cash settled) were:

June 2021 – Other conditions 4,393 727p June 2021 – Market performance conditions 4,393 –p July 2022 – Other conditions 12,000 245p December 2022 – Other conditions 1,300 230p June 2023 – Other conditions 462 200p December 2023 – Other conditions 2,419 –p December 2023 – Market performance conditions 2,419 –p

Outstanding at 1 April 6,302,743 3,940,677 Forfeited during the year (1,019,886) (1,293,879) Expired during the year (585,383) (789,203) Exercised during the year (632,463) (676,822) Granted during the year 2,762,080 5,121,970 Outstanding at 31 March 6,827,091 6,302,743

Under the DSBP, one-third of the total annual incentive earned by plan participants is awarded as shares and vests after two years, normally subject to the continued employment of the participant within the Group. There are no other performance conditions. The participants receive accrued dividends on vesting. Deferred share awards relating to the annual incentive for the year ended 31 March 2024 are expected to be awarded in June 2024. The fair value of the shares awarded during the year was 803p (2022/23: 1,005p) per share award which was the share price at the date of award.

Awards

2024 Number of awards

granted Fair value

2023 Number of awards

3 years

DSBP – equity settled

June 2023

2 years 11 months

For the year ended 31 March 2024

Expected life 2 years

Carlo model.

Market performance

Assumptions used:

Other conditions

expected life of the award.

Grant date

conditions

9 Share-based payments continued

9 Share-based payments continued

The movements in the DSBP awards were:

2024
Number of
awards
2023
Number of
awards
Outstanding at 1 April 224,185 259,570
Forfeited during the year (17,766)
Exercised during the year (108,658) (189,422)
Granted during the year 133,061 171,803
Outstanding at 31 March 248,588 224,185

SAYE – equity settled and cash settled

The SAYE scheme is available to the majority of employees of the Group employed at the time that the invitation period commences. The UK element is equity settled and the overseas element is cash settled. The option price is based on the average market price of the Company's shares over the three days prior to the offer, discounted by 20%. The option exercise conditions are the employee's continued employment for a three-year period and the maintenance of employee's regular monthly savings. Failure of either of these conditions is normally deemed a forfeiture of the option. Employees may subscribe to the three-year or, when offered, the five-year savings period. Under the UK element, at the end of the savings period, the employee has six months to either exercise their options to purchase the shares at the agreed price or withdraw their savings with accrued interest. Under the overseas element, at the end of the savings period, the employee has six months to either exercise their options to receive cash equal to the difference between the market price and the option price or withdraw their savings with accrued interest. There are no market conditions attached to the vesting of the options.

The fair value of equity-settled SAYE options was calculated at the grant date using a Black-Scholes model, with the assumptions below.

2024 2023
Grant date 3 year
November 2023
3 year
December 2022
Options granted 1,814,474 1,300,316
Fair value at grant date 265p 325p
Assumptions used:
Share price 776p 944p
Exercise price 562p 715p
Expected volatility 28.7% 32.6%
Expected option life 3 years 3 years
Expected dividend yield 2.50% 1.71%
Risk-free interest rate 4.14% 3.16%

Expected volatility was estimated based on the historical volatility of the Company's shares over the most recent three-year period. Expected dividend yield was the annual dividend yield as at the grant date. The risk-free interest rate was the yield, at the grant date, of three-year UK government bonds.

The fair values of cash-settled SAYE options at 31 March 2024 are shown below and were calculated using a Black-Scholes model, using a share price of 727p, expected dividend yield of 2.7% and additional assumptions below.

Options
granted
Fair value Exercise
price
Expected
volatility
Expected
remaining
option life
Risk-free
interest
rate
5 year September 2019 99,256 288p 439p 26.2% 0.5 years 4.50%
5 year September 2020 19,798 189p 573p 27.9% 1.5 years 4.17%
3 year September 2021 222,284 27p 824p 26.2% 0.5 years 4.50%
5 year September 2021 11,939 106p 824p 30.1% 2.5 years 3.94%
3 year December 2022 518,735 216p 715p 27.9% 1.8 years 4.17%
3 year November 2023 707,264 324p 562p 28.8% 2.8 years 3.94%

Expected volatility is estimated based on the historical volatility of the Company's shares over the most recent period commensurate to the expected remaining life of the option. Expected dividend yield is the annual dividend yield as at the year end. The risk-free interest rate is the yield, at the year end, of UK government bonds with duration commensurate to the expected remaining life of the option.

For the year ended 31 March 2024

Group accounts continued

9 Share-based payments continued

The movements in and weighted average exercise price of the SAYE options (equity and cash settled) were:

2024 2023
Weighted
average
exercise
price
Number of
options
Weighted
average
exercise
price
Number of
options
Outstanding at 1 April 662p 4,056,336 564p 3,850,612
Forfeited during the year 733p (299,010) 594p (154,098)
Expired during the year 708p (847,998) 729p (147,083)
Exercised during the year 539p (904,196) 442p (1,312,146)
Granted during the year 562p 2,521,738 715p 1,819,051
Outstanding at 31 March 616p 4,526,870 662p 4,056,336
Exercisable at 31 March 573p 125,525 438p 171,214

SAYE options outstanding at the year end were:

2024 2023
Option prices:
£2.00 – £2.99 1,310
£4.00 – £4.99 280,813 488,139
£5.00 – £5.99 2,761,202 1,090,103
£7.00 – £7.99 1,048,950 1,778,421
£8.00 – £8.99 435,905 698,363
4,526,870 4,056,336
Weighted average remaining contractual life (in years) 2.62 1.91
Weighted average share price during period of exercise 753p 954p

10 Retirement benefit obligations

For defined benefit schemes, the surplus or deficit recognised in the balance sheet is the difference between the fair value of the scheme assets and the present value of the obligations at the balance sheet date. The present value of the obligations is calculated by independent actuaries using the projected unit credit method. It is determined by discounting estimated future cash outflows using a discount rate reflecting yields on high-quality corporate bonds with terms approximating the terms of the related obligation. The operating profit charge comprises the current service cost, net interest cost, past service costs, administrative expenses, curtailment gains and losses and settlement gains and losses. The net interest cost is based on the discount rate at the beginning of the year, contributions paid in and the surplus or deficit during the year. Past service costs and curtailment gains and losses are recognised at the earlier of when the scheme amendment or curtailment occurs and when any related reorganisation costs or termination benefits are recognised. Settlement gains and losses are recognised when the settlement occurs. Remeasurements, representing returns on scheme assets excluding amounts included in interest and actuarial gains and losses arising from changes in demographic and financial assumptions and experience adjustments, are recognised in other comprehensive income.

The Group's largest defined benefit pension scheme is in the UK, providing benefits based on final pensionable pay for eligible employees who joined on or before 1 April 2003. The scheme is administered by a corporate trustee and the funds are independent of the Group's finances. The Group also has defined benefit pension schemes in Germany and the Republic of Ireland which are closed to both new members and accruals for future service, defined benefit retirement indemnity schemes in France and Italy, and a contribution-based pension scheme in Switzerland that guarantees a minimum rate of investment return and so is accounted for under IAS 19 'Employee Benefits' as a defined benefit pension scheme.

For defined contribution schemes, the costs are charged to operating profit as they fall due. The Group has defined contribution schemes in a number of countries, including the UK, the US, Australia and Germany, and contributes to government schemes in a number of other countries that are defined contribution schemes. The Group also makes payments to employees' personal pensions in the UK when their employing company does not provide defined benefit or defined contribution schemes.

NOTES TO THE GROUP ACCOUNTS CONTINUED For the year ended 31 March 2024

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

The movements in and weighted average exercise price of the SAYE options (equity and cash

Weighted average exercise price

Outstanding at 1 April 662p 4,056,336 564p 3,850,612 Forfeited during the year 733p (299,010) 594p (154,098) Expired during the year 708p (847,998) 729p (147,083) Exercised during the year 539p (904,196) 442p (1,312,146) Granted during the year 562p 2,521,738 715p 1,819,051 Outstanding at 31 March 616p 4,526,870 662p 4,056,336 Exercisable at 31 March 573p 125,525 438p 171,214

£2.00 – £2.99 1,310 £4.00 – £4.99 280,813 488,139 £5.00 – £5.99 2,761,202 1,090,103 £7.00 – £7.99 1,048,950 1,778,421 £8.00 – £8.99 435,905 698,363

Weighted average remaining contractual life (in years) 2.62 1.91 Weighted average share price during period of exercise 753p 954p

2024 2023

Weighted average exercise price

Number of options

10 Retirement benefit obligations

in other comprehensive income.

defined benefit pension scheme.

contribution schemes.

For defined benefit schemes, the surplus or deficit recognised in the balance sheet is the difference between the fair value of the scheme assets and the present value of the obligations at the balance sheet date. The present value of the obligations is calculated by independent actuaries using the projected unit credit method. It is determined by discounting estimated future cash outflows using a discount rate reflecting yields on high-quality corporate bonds with terms approximating the terms of the related obligation. The operating profit charge comprises the current service cost, net interest cost, past service costs, administrative expenses, curtailment gains and losses and settlement gains and losses. The net interest cost is based on the discount rate at the beginning of the year, contributions paid in and the surplus or deficit during the year. Past service costs and curtailment gains and losses are recognised at the earlier of when the scheme amendment or curtailment occurs and when any related reorganisation costs or termination benefits are recognised. Settlement gains and losses are recognised when the settlement occurs. Remeasurements, representing returns on scheme assets excluding amounts included in interest and actuarial gains and losses arising from changes in demographic and financial assumptions and experience adjustments, are recognised

The Group's largest defined benefit pension scheme is in the UK, providing benefits based on final pensionable pay for eligible employees who joined on or before 1 April 2003. The scheme is administered by a corporate trustee and the funds are independent of the Group's finances. The Group also has defined benefit pension schemes in Germany and the Republic of Ireland which are closed to both new members and accruals for future service, defined benefit retirement indemnity schemes in France and Italy, and a contribution-based pension scheme in Switzerland that guarantees a minimum rate of investment return and so is accounted for under IAS 19 'Employee Benefits' as a

For defined contribution schemes, the costs are charged to operating profit as they fall due. The Group has defined contribution schemes in a number of countries, including the UK, the US, Australia and Germany, and contributes to government schemes in a number of other countries that are defined contribution schemes. The Group also makes payments to employees' personal pensions in the UK when their employing company does not provide defined benefit or defined

2024 2023

4,526,870 4,056,336

Number of options

For the year ended 31 March 2024

settled) were:

Option prices:

9 Share-based payments continued

SAYE options outstanding at the year end were:

10 Retirement benefit obligations continued Regulatory framework and governance

The UK scheme, the RS Group Pension Scheme, is a registered scheme established under trust law and, as such, is subject to UK pension, tax and trust legislation. It is managed by a corporate trustee, RS Group Pension Trustees Limited (the Trustee). The Trustee includes representatives appointed by both the Company and members. Although the Company bears the financial cost of the scheme, the Trustee directors are responsible for the overall management of the scheme including compliance with applicable regulations and legislation. The Trustee directors are required by law to act in the interest of all relevant beneficiaries and to set certain policies, to manage the day-to-day administration of the benefits and to set the scheme investment strategy in consultation with the Company.

UK pensions are regulated by the Pensions Regulator whose statutory objectives and regulatory powers are described on its website: www.thepensionsregulator.gov.uk.

Deficit position and funding

The funding of the UK scheme is assessed using assumptions in accordance with the advice of independent actuaries. These assumptions may be different to those used for the accounting valuation. The last triennial funding valuation was carried out as at 31 March 2022 and showed a deficit of £36.4 million on a statutory technical provisions basis. The Trustee and the Company agreed a recovery plan to eliminate this deficit over time. Under this plan, the Group agreed to make deficit contributions of £11.1 million per annum with the aim that the scheme will be fully funded on a statutory technical provisions basis by 30 September 2025.

The rules of the UK scheme give the Trustee powers to wind up the scheme, which it may exercise if the Trustee is aware that the assets of the scheme are insufficient to meet its liabilities. Although the scheme was in deficit on a statutory funding basis at 31 March 2022, the Trustee has confirmed that it has no current intention to exercise its power to wind up the scheme.

Under the UK scheme's rules the power to wind up the scheme and augment benefits is with the Trustee and, therefore, under IFRIC 14 the Group does not have an unconditional right to any surplus that may arise. On that basis, the defined benefit net asset at 31 March 2024 has been restricted to £nil (2022/23: £nil) and an additional liability of £16.1 million (2022/23: £26.2 million) has been recognised which is equal to the present value of the agreed future deficit contributions under the recovery plan.

Based on the funding position as at 31 March 2024, in the year ending 31 March 2025 the Group expects to pay £13.1 million of contributions to the UK scheme, including £11.1 million of deficit contribution payments, and £0.8 million to the other defined benefit schemes.

Investment strategy and risk exposure

The defined benefit schemes expose the Group to actuarial risks such as longevity, interest rate, inflation and investment risks. The approach for managing the UK scheme's investment strategy and risks are set out below.

Interest rate risk

The Trustee has set a benchmark for total investment in bonds (government and corporate), interest rate swaps, inflation swaps, gilt repurchase agreements and cash as part of its matching asset portfolio (comprising the qualifying investor alternative investment fund (QIAIF), a bespoke pooled structure in which the scheme is the sole investor). Under this strategy, if gilt yields fall, the value of the investments within the matching asset portfolio will rise to help match the increase in the valuation of the liabilities arising from a fall in the discount rate, which is derived from gilt yields. Similarly, if gilt yields rise, the value of the matching asset portfolio will fall, as will the valuation of the liabilities because of an increase in the discount rate.

Inflation risk

The scheme holds index-linked gilts, inflation swaps and repurchase agreements to manage against inflation risk associated with pension liability increases.

Longevity risk

Prudent mortality assumptions are used that appropriately allow for future improvements in life expectancy. These assumptions are reviewed on a regular basis to ensure they remain appropriate. The Trustee uses the Club Vita Service to provide a better estimate of the mortality rates of the scheme's membership than the standard tables. With effect from 1 June 2008, the scheme introduced a mortality risk sharing mechanism whereby members' benefits for pensionable service after that date will be reduced if the life expectancy of the scheme's members increases more quickly than a predetermined rate.

Environmental, social and governance (ESG) and climate risk

The Trustee considers how ESG and climate change are integrated within investment processes and how they align with the Trustee's policies in appointing new investment managers and monitoring existing investment managers. The Trustee has set out clear expectations for its advisors and the scheme's investment managers to consider ESG issues, including climate change, where relevant to investment outcomes. The Trustee, together with its advisor, monitors annually the extent to which ESG factors, including explicit consideration of climate change, are integrated into the investment managers' approaches. To supplement this, the Trustee makes regular use of the investment consultant's ESG ratings and will engage proactively with investment managers whose ESG ratings are judged to be lagging their peers within the asset class. The investment and risk subcommittee meets all investment managers at least annually to discuss ESG and climate change issues specifically.

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

10 Retirement benefit obligations continued

Assumptions

Financial assumptions

The principal assumptions used to determine the defined benefit obligations were:

2024 2023
UK Other UK Other
Discount rate 4.90% 2.31% 4.90% 3.66%
Rate of increase in pensionable salaries Nil 1.57% Nil 1.04%
Rate of RPI inflation 3.20% 1.58% 3.30% 2.34%
Rate of CPI inflation 2.80% 1.58% 2.80% 2.34%
Rate of pension increases
RPI inflation capped at 5.0% p.a. 2.95% n/a 3.05% n/a
RPI inflation capped at 2.5% p.a. 1.95% n/a 2.05% n/a

Life expectancy assumptions

Based upon the demographics of scheme members, the weighted average life expectancy assumptions used to determine the UK defined benefit obligations were:

2024
Years
2023
Years
Member aged 65 (current life expectancy) – male 22.0 21.9
Member aged 65 (current life expectancy) – female 23.4 23.3
Member aged 45 (life expectancy at aged 65) – male 23.4 23.3
Member aged 45 (life expectancy at aged 65) – female 25.1 25.8

At 31 March 2024, the weighted average duration of the UK defined benefit obligation was 14 years (2022/23: 14 years).

Sensitivity analysis of the impact of changes in key assumptions

The calculations of the defined benefit obligations are sensitive to the assumptions used. The sensitivity analysis below is based on a change in the assumption on the UK scheme while holding all other assumptions constant; in practice changes in some of the assumptions may be correlated.

A change would have the following increase / (decrease) on the UK defined benefit obligations as at 31 March 2024:

Increase in
assumption
£m
Decrease in
assumption
£m
Effect on obligation of a 0.5 pts change to the assumed discount rate (24.7) 27.3
Effect on obligation of a 0.25 pts change in the assumed inflation rate 11.7 (11.3)
Effect on obligation of a change of one year in assumed life expectancy 10.9 (10.9)

For the year ended 31 March 2024

10 Retirement benefit obligations continued

Income statement

NOTES TO THE GROUP ACCOUNTS CONTINUED

The principal assumptions used to determine the defined benefit obligations were:

Discount rate 4.90% 2.31% 4.90% 3.66% Rate of increase in pensionable salaries Nil 1.57% Nil 1.04% Rate of RPI inflation 3.20% 1.58% 3.30% 2.34% Rate of CPI inflation 2.80% 1.58% 2.80% 2.34%

RPI inflation capped at 5.0% p.a. 2.95% n/a 3.05% n/a RPI inflation capped at 2.5% p.a. 1.95% n/a 2.05% n/a

Member aged 65 (current life expectancy) – male 22.0 21.9 Member aged 65 (current life expectancy) – female 23.4 23.3 Member aged 45 (life expectancy at aged 65) – male 23.4 23.3 Member aged 45 (life expectancy at aged 65) – female 25.1 25.8 At 31 March 2024, the weighted average duration of the UK defined benefit obligation was 14 years

Based upon the demographics of scheme members, the weighted average life expectancy

assumptions used to determine the UK defined benefit obligations were:

2024 2023

UK Other UK Other

2024 Years

2023 Years 31 March 2024:

Sensitivity analysis of the impact of changes in key assumptions

The calculations of the defined benefit obligations are sensitive to the assumptions used. The sensitivity analysis below is based on a change in the assumption on the UK scheme while holding all other assumptions constant; in practice changes in some of the assumptions may be correlated. A change would have the following increase / (decrease) on the UK defined benefit obligations as at

Effect on obligation of a 0.5 pts change to the assumed discount rate (24.7) 27.3 Effect on obligation of a 0.25 pts change in the assumed inflation rate 11.7 (11.3) Effect on obligation of a change of one year in assumed life expectancy 10.9 (10.9)

Increase in assumption £m

Decrease in assumption £m

For the year ended 31 March 2024

Assumptions

Financial assumptions

Rate of pension increases

(2022/23: 14 years).

Life expectancy assumptions

10 Retirement benefit obligations continued

The net charge / (credit) recognised in operating profit for retirement benefit obligations was:

2024 2023
UK
£m
Other
£m
Total
£m
UK
£m
Other
£m
Total
£m
Current service cost 1.2 0.4 1.6 2.0 0.3 2.3
Past service cost (0.1) (0.1)
Interest expense on obligation 18.7 0.9 19.6 15.4 0.3 15.7
Interest income on scheme assets (20.7) (0.6) (21.3) (16.3) (0.1) (16.4)
Interest expense on asset ceiling / onerous liability 3.0 0.1 3.1 0.7 0.7
Administrative expenses 1.2 1.2 1.2 1.2
Total charge for defined benefit schemes 3.4 0.7 4.1 3.0 0.5 3.5
Total charge for defined contribution schemes and personal pensions 10.6 10.4 21.0 8.9 10.6 19.5

Balance sheet

The amounts included in the balance sheet arising from the Group's assets / (obligations) in respect of its defined benefit schemes was:

2024 2023
UK
£m
Other
£m
Total
£m
UK
£m
Other
£m
Total
£m
Fair value of scheme assets 421.2 30.8 452.0 425.4 6.6 432.0
Present value of defined benefit obligations (385.1) (36.7) (421.8) (390.5) (16.8) (407.3)
Effect of asset ceiling / onerous liability (52.2) (3.7) (55.9) (61.1) (61.1)
Retirement benefit net obligations (16.1) (9.6) (25.7) (26.2) (10.2) (36.4)
Amount recognised on the balance sheet – liability (16.1) (11.1) (27.2) (26.2) (11.0) (37.2)
Amount recognised on the balance sheet – asset 1.5 1.5 0.8 0.8

For the year ended 31 March 2024

10 Retirement benefit obligations continued

The other defined benefit schemes were:

2024 2023
Fair value of
scheme assets
£m
Present value of
defined benefit
obligations
£m
Effect of asset
ceiling / onerous
liability
£m
Retirement
benefit
obligations
£m
Fair value of
scheme assets
£m
Present value of
defined benefit
obligations
£m
Retirement
benefit
obligations
£m
Germany's defined benefit pension scheme (7.2) (7.2) (7.1) (7.1)
Republic of Ireland's defined benefit pension scheme 7.2 (5.7) 1.5 6.6 (5.8) 0.8
France's defined benefit retirement indemnity scheme (3.1) (3.1) (3.0) (3.0)
Italy's defined benefit retirement indemnity scheme (0.8) (0.8) (0.9) (0.9)
Switzerland's contribution-based scheme 23.6 (19.9) (3.7)
Other 30.8 (36.7) (3.7) (9.6) 6.6 (16.8) (10.2)

Movements in the present value of the defined benefit obligations in the year were:

2024 2023
UK
£m
Other
£m
Total
£m
UK
£m
Other
£m
Total
£m
At 1 April 390.5 16.8 407.3 560.8 20.0 580.8
Acquisitions 20.5 20.5
Current service cost 1.2 0.4 1.6 2.0 0.3 2.3
Past service cost (0.1) (0.1)
Interest expense 18.7 0.9 19.6 15.4 0.3 15.7
Effect of changes in demographic assumptions (5.1) (5.1) (17.8) 0.3 (17.5)
Effect of changes in financial assumptions (4.4) 1.6 (2.8) (176.1) (4.9) (181.0)
Effect of experience adjustments 2.3 0.1 2.4 24.3 0.7 25.0
Benefits paid (18.1) (3.2) (21.3) (18.1) (0.6) (18.7)
Employee contributions 0.1 0.1
Exchange differences (0.4) (0.4) 0.7 0.7
At 31 March 385.1 36.7 421.8 390.5 16.8 407.3

Of the UK scheme's present value of the defined benefit obligations, £33.8 million (2022/23: £33.8 million) relates to active members, £153.6 million (2022/23: £153.3 million) to vested deferred members and £197.7 million (2022/23: £203.3 million) to retirees.

2024 2023

2024 2023

Total £m

Fair value of scheme assets £m

UK £m

Present value of defined benefit obligations £m

Other £m

Retirement benefit obligations £m

Total £m

Retirement benefit obligations £m

Fair value of scheme assets £m

Germany's defined benefit pension scheme – (7.2) – (7.2) – (7.1) (7.1) Republic of Ireland's defined benefit pension scheme 7.2 (5.7) – 1.5 6.6 (5.8) 0.8 France's defined benefit retirement indemnity scheme – (3.1) – (3.1) – (3.0) (3.0) Italy's defined benefit retirement indemnity scheme – (0.8) – (0.8) – (0.9) (0.9) Switzerland's contribution-based scheme 23.6 (19.9) (3.7) – – – – Other 30.8 (36.7) (3.7) (9.6) 6.6 (16.8) (10.2)

At 1 April 390.5 16.8 407.3 560.8 20.0 580.8 Acquisitions – 20.5 20.5 – – – Current service cost 1.2 0.4 1.6 2.0 0.3 2.3 Past service cost – (0.1) (0.1) – – – Interest expense 18.7 0.9 19.6 15.4 0.3 15.7 Effect of changes in demographic assumptions (5.1) – (5.1) (17.8) 0.3 (17.5) Effect of changes in financial assumptions (4.4) 1.6 (2.8) (176.1) (4.9) (181.0) Effect of experience adjustments 2.3 0.1 2.4 24.3 0.7 25.0 Benefits paid (18.1) (3.2) (21.3) (18.1) (0.6) (18.7) Employee contributions – 0.1 0.1 – – – Exchange differences – (0.4) (0.4) – 0.7 0.7 At 31 March 385.1 36.7 421.8 390.5 16.8 407.3 Of the UK scheme's present value of the defined benefit obligations, £33.8 million (2022/23: £33.8 million) relates to active members, £153.6 million (2022/23: £153.3 million) to vested deferred members and

Present value of defined benefit obligations £m

UK £m

Effect of asset ceiling / onerous liability £m

Other £m

NOTES TO THE GROUP ACCOUNTS CONTINUED

Movements in the present value of the defined benefit obligations in the year were:

For the year ended 31 March 2024

The other defined benefit schemes were:

10 Retirement benefit obligations continued

£197.7 million (2022/23: £203.3 million) to retirees.

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

10 Retirement benefit obligations continued

Movements in the fair value of the schemes' assets in the year were:

2024 2023
UK
£m
Other
£m
Total
£m
UK
£m
Other
£m
Total
£m
At 1 April 425.4 6.6 432.0 585.7 7.6 593.3
Acquisitions 25.6 25.6
Interest income 20.7 0.6 21.3 16.3 0.1 16.4
Return on scheme assets (excluding interest income) (18.6) 0.5 (18.1) (170.7) (1.5) (172.2)
Contributions by company 13.0 0.9 13.9 13.4 0.7 14.1
Benefits paid (18.1) (3.2) (21.3) (18.1) (0.6) (18.7)
Administrative expenses (1.2) (1.2) (1.2) (1.2)
Employee contributions 0.1 0.1
Exchange differences (0.3) (0.3) 0.3 0.3
At 31 March 421.2 30.8 452.0 425.4 6.6 432.0

The fair values of the schemes' assets were:

2024 2023
UK
£m
Other
£m
Total
£m
UK
£m
Other
£m
Total
£m
QIAIF (liability driven investment and credit portfolio of quoted assets) 264.9 264.9 281.4 281.4
Quoted equities 10.1 10.1 2.4 2.4
Quoted debt instruments 68.3 12.8 81.1 63.1 4.1 67.2
Unquoted debt instruments 87.8 87.8 80.1 80.1
Property 7.7 7.7
Cash 0.2 0.2 0.4 0.8 0.1 0.9
Total market value of scheme assets 421.2 30.8 452.0 425.4 6.6 432.0

The defined benefit schemes do not invest in the Company and no property or other assets owned by the schemes are used by the Group.

The fair values of the unquoted debt instruments are determined by the fund managers using quoted prices for similar assets or other valuation techniques where all the inputs are directly observable or indirectly observable from market data.

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

10 Retirement benefit obligations continued

Movements in the effect of asset ceiling / onerous liability were:

2024 2023
UK
£m
Other
£m
Total
£m
UK
£m
Other
£m
Total
£m
At 1 April 61.1 61.1 24.9 24.9
Acquisitions 5.1 5.1
Interest expense 3.0 0.1 3.1 0.7 0.7
Change in asset ceiling / onerous liability (excluding interest expense) (11.9) (1.5) (13.4) 35.5 35.5
At 31 March 52.2 3.7 55.9 61.1 61.1

11 Taxation

Current and deferred tax are recognised in the income statement, except when they relate to items recognised in other comprehensive income or directly in equity when the related tax is also recognised in other comprehensive income or directly in equity.

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the balance sheet date, and any adjustment to tax payable in respect of previous years.

The Group recognises deferred tax assets and liabilities based on estimates of future taxable income and recoverability. Deferred tax is provided using the balance sheet liability method, providing for temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes.

The amount of deferred tax provided is calculated using tax rates enacted or substantively enacted at the balance sheet date that are expected to apply when the deferred tax asset is realised or the deferred tax liability is settled. Deferred tax assets are recognised to the extent that it is probable that future taxable profits will be available against which these temporary differences can be utilised.

No deferred tax liabilities are recognised on the initial recognition of goodwill. However, when goodwill arises in a jurisdiction where it is deductible in determining taxable profit, the amortisation for tax purposes of goodwill creates a taxable temporary difference and this resulting deferred tax liability is recognised.

The Group recognises a current tax provision when the Group has a present obligation as a result of a past event, and it is considered probable that there will be a future outflow of funds. As an international business, the Group is exposed to the income tax laws of the large number of jurisdictions in which it operates. These laws are complex and subject to different interpretations by taxpayers and tax authorities. The assessment of uncertain tax positions is subjective. It is based on the Group's interpretation of country-specific tax law and its application and interaction, on previous experience and on management's professional judgement supported by external advisors where necessary.

The Group estimates a provision for uncertain tax positions by making judgements about the position likely to be taken by each tax authority. Where it is considered probable that the tax authority will accept the tax treatment used, or expected to be used, in the income tax return, the accounts reflect the treatment in the return. Where it is not considered probable that the tax authority will accept the tax treatment, the tax amounts in the accounts reflect that uncertainty using either the most likely amount or the expected value amount depending on which method is expected to reflect the resolution of that uncertainty better.

Provisions for uncertain tax positions are included within current tax liabilities. The Group's uncertain tax positions relate principally to cross-border transfer pricing. As at 31 March 2024, the total value of these tax provisions was £8.8 million (2022/23: £10.6 million). It is possible that the amounts paid will be different from the amounts provided but this is not expected to be material.

For the year ended 31 March 2024

11 Taxation continued
----------------------- --

Group accounts continued

2024 2023

UK £m Other £m Total £m

Total £m

The Group recognises a current tax provision when the Group has a present obligation as a result of a past event, and it is considered probable that there will be a future outflow of funds. As an international business, the Group is exposed to the income tax laws of the large number of jurisdictions in which it operates. These laws are complex and subject to different interpretations by taxpayers and tax authorities. The assessment of uncertain tax positions is subjective. It is based on the Group's interpretation of country-specific tax law and its application and interaction, on previous experience and on management's professional judgement supported by external advisors

The Group estimates a provision for uncertain tax positions by making judgements about the position likely to be taken by each tax authority. Where it is considered probable that the tax authority will accept the tax treatment used, or expected to be used, in the income tax return, the accounts reflect the treatment in the return. Where it is not considered probable that the tax authority will accept the tax treatment, the tax amounts in the accounts reflect that uncertainty using either the most likely amount or the expected value amount depending on which method is expected to reflect the

Provisions for uncertain tax positions are included within current tax liabilities. The Group's uncertain tax positions relate principally to cross-border transfer pricing. As at 31 March 2024, the total value of these tax provisions was £8.8 million (2022/23: £10.6 million). It is possible that the amounts paid will

be different from the amounts provided but this is not expected to be material.

UK £m

At 1 April 61.1 – 61.1 24.9 – 24.9 Acquisitions – 5.1 5.1 – – – Interest expense 3.0 0.1 3.1 0.7 – 0.7 Change in asset ceiling / onerous liability (excluding interest expense) (11.9) (1.5) (13.4) 35.5 – 35.5 At 31 March 52.2 3.7 55.9 61.1 – 61.1

where necessary.

resolution of that uncertainty better.

Other £m

NOTES TO THE GROUP ACCOUNTS CONTINUED

Current and deferred tax are recognised in the income statement, except when they relate to items recognised in other comprehensive income or directly in equity when the related tax is also

Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantively enacted at the balance sheet date, and any adjustment to tax payable in respect of

The Group recognises deferred tax assets and liabilities based on estimates of future taxable income and recoverability. Deferred tax is provided using the balance sheet liability method, providing for temporary differences between the carrying amounts of assets and liabilities for financial reporting

The amount of deferred tax provided is calculated using tax rates enacted or substantively enacted at the balance sheet date that are expected to apply when the deferred tax asset is realised or the deferred tax liability is settled. Deferred tax assets are recognised to the extent that it is probable that future taxable profits will be available against which these temporary differences can be utilised.

No deferred tax liabilities are recognised on the initial recognition of goodwill. However, when goodwill arises in a jurisdiction where it is deductible in determining taxable profit, the amortisation for tax purposes of goodwill creates a taxable temporary difference and this resulting deferred tax liability

For the year ended 31 March 2024

11 Taxation

previous years.

is recognised.

10 Retirement benefit obligations continued Movements in the effect of asset ceiling / onerous liability were:

recognised in other comprehensive income or directly in equity.

purposes and the amounts used for taxation purposes.

Tax expense / (income) recognised in the income statement

2024
£m
2023
£m
Current tax
Current tax on profits for the year 67.8 89.5
Adjustments for prior years 6.3 (0.6)
Total current tax 74.1 88.9
Deferred tax
Origination and reversal of temporary differences (2.6) (2.4)
Changes in tax rates and laws (0.5)
Adjustments for prior years (6.4) 0.7
Total deferred tax (9.0) (2.2)
Income tax expense 65.1 86.7

The income tax expense for the year can be reconciled to the profit per the income statement as follows:

2024
£m
2023
£m
Profit before tax 248.8 371.5
Expected tax charge at UK corporation tax rate of 25% (2023: 19%) 62.2 70.6
Recurring items
Differences in overseas corporation tax rates 0.2 12.3
Impact of tax losses (0.1) (0.2)
Items not taxable for tax purposes (1.2) (1.2)
Items not deductible for tax purposes 4.7 4.1
Other local taxes suffered overseas 1.1 1.0
Non-recurring items
Changes in tax rates and laws (0.5)
Movement in uncertain tax provisions in current year 0.9 1.7
Movement in uncertain tax provisions for prior years (2.6) (1.2)
Prior year adjustments (0.1) 0.1
65.1 86.7

The Group's effective tax rate increased in the year as the UK government enacted a change in the UK corporation tax rate in May 2021 from 19% to 25% which was effective from 1 April 2023.

The Group is within the scope of the OECD Pillar Two model rules, which the UK government substantively enacted in its Finance (No.2) Act 2023 on 20 June 2023, introducing an income inclusion rule and domestic minimum top-up tax that apply for accounting periods beginning on or after 31 December 2023. The Group has applied the exception under Amendments to IAS 12 'International Tax Reform – Pillar Two Model Rules' to not recognise and disclose information about deferred tax assets and liabilities related to any resulting top-up income taxes. The Group is continuing to assess the full impact of this and it is not expected to have a material impact on the reported results or financial position of the Group.

Tax expense / (income) recognised directly in other comprehensive income

2024
£m
2023
£m
Relating to remeasurement of retirement benefit obligations 0.1 (7.9)
Relating to movement in cash flow hedges 0.7
0.1 (7.2)

For the year ended 31 March 2024

11 Taxation continued

Movement in deferred tax assets and liabilities

Intangible assets
(excluding goodwill),
right-of-use assets
and property, plant
and equipment
restated1
Goodwill Retirement
benefit
Employee
obligations
benefits
Tax losses Lease
liabilities
restated1
Other Net tax
(liabilities) / assets
£m £m £m £m £m £m £m £m
At 1 April 2022 (24.9) (48.2) 2.2 9.9 3.0 2.5 (55.5)
Effect of Amendments to IAS 12 (Note 1) (11.3) 11.3
At 1 April 2022 (restated) (36.2) (48.2) 2.2 9.9 3.0 11.3 2.5 (55.5)
Acquisitions (35.1) 2.9 1.6 (30.6)
Credit / (charge) to income statement 1.8 (0.1) 0.6 2.5 (0.2) (1.4) (1.0) 2.2
Recognised directly in equity 5.8 (0.5) 5.3
Translation differences (2.4) (2.9) 0.1 0.1 0.3 0.2 (4.6)
At 31 March 2023 (71.9) (51.2) 8.7 12.0 2.8 13.1 3.3 (83.2)
Acquisitions (Note 29) (25.7) 2.4 6.8 2.4 (14.1)
Credit / (charge) to income statement 8.9 0.3 0.4 (3.7) 1.6 (1.0) 2.5 9.0
Recognised directly in equity (2.9) (1.7) (4.6)
Translation differences (1.7) 1.0 (0.1) (0.1) (0.9)
At 31 March 2024 (90.4) (49.9) 6.1 6.5 6.8 18.9 8.2 (93.8)

Analysed in the balance sheet as:

2024
£m
2023
£m
Deferred tax assets 9.5 6.9
Deferred tax liabilities (103.3) (90.1)
(93.8) (83.2)

1 Restated as described in Note 1

A deferred tax asset has been recognised for tax losses where current projections show that sufficient taxable profits will arise in the near future against which these losses may be offset. A deferred tax asset has not been recognised in respect of carry-forward tax losses where recoverability is uncertain totalling £1.3 million (2022/23: £0.7 million) which carries no expiry date.

NOTES TO THE GROUP ACCOUNTS CONTINUED For the year ended 31 March 2024

12 Earnings per share

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

Deferred tax assets 9.5 6.9 Deferred tax liabilities (103.3) (90.1)

A deferred tax asset has been recognised for tax losses where current projections show that sufficient taxable profits will arise in the near future against which these losses may be offset. A deferred tax asset has not been recognised in respect of carry-forward tax losses where recoverability is uncertain

totalling £1.3 million (2022/23: £0.7 million) which carries no expiry date.

Intangible assets (excluding goodwill), right-of-use assets and property, plant and equipment restated1 £m

2024 £m

(93.8) (83.2)

Goodwill £m

2023 £m

At 1 April 2022 (24.9) (48.2) 2.2 9.9 3.0 – 2.5 (55.5) Effect of Amendments to IAS 12 (Note 1) (11.3) – – – – 11.3 – – At 1 April 2022 (restated) (36.2) (48.2) 2.2 9.9 3.0 11.3 2.5 (55.5) Acquisitions (35.1) – – – – 2.9 1.6 (30.6) Credit / (charge) to income statement 1.8 (0.1) 0.6 2.5 (0.2) (1.4) (1.0) 2.2 Recognised directly in equity – – 5.8 (0.5) – – – 5.3 Translation differences (2.4) (2.9) 0.1 0.1 – 0.3 0.2 (4.6) At 31 March 2023 (71.9) (51.2) 8.7 12.0 2.8 13.1 3.3 (83.2) Acquisitions (Note 29) (25.7) – – – 2.4 6.8 2.4 (14.1) Credit / (charge) to income statement 8.9 0.3 0.4 (3.7) 1.6 (1.0) 2.5 9.0 Recognised directly in equity – – (2.9) (1.7) – – – (4.6) Translation differences (1.7) 1.0 (0.1) (0.1) – – – (0.9) At 31 March 2024 (90.4) (49.9) 6.1 6.5 6.8 18.9 8.2 (93.8)

Retirement benefit obligations £m

Employee benefits £m

Tax losses £m

Lease liabilities restated1 £m

Other £m

Net tax (liabilities) / assets

£m

For the year ended 31 March 2024

Movement in deferred tax assets and liabilities

11 Taxation continued

Analysed in the balance sheet as:

1 Restated as described in Note 1

Basic earnings per share is calculated by dividing the profit for the year attributable to owners of the Company by the weighted average number of shares in issue during the year excluding shares held by the EBT.

Diluted earnings per share is calculated by adjusting the weighted average number of shares to assume the conversion of all potentially dilutive ordinary shares. The share-based payment schemes which result in the issue of shares at a value below the market price of the shares are potentially dilutive.

2024
Number
2023
Number
Weighted average number of shares 473,300,106 471,717,928
Dilutive effect of share-based payments 781,177 1,194,205
Diluted weighted average number of shares 474,081,283 472,912,133
Basic earnings per share 38.8p 60.4p
Diluted earnings per share 38.7p 60.2p

13 Dividends

2024
£m
2023
£m
Final dividend for the year ended 31 March 2023 – 13.7p (2022: 11.6p) 64.8 54.6
Interim dividend for the year ended 31 March 2024 – 8.3p (2023: 7.2p) 39.3 34.0
104.1 88.6

The trustees of the EBT have waived their right to receive dividends and this rounds to £nil (2022/23: £nil).

A proposed final dividend for the year ended 31 March 2024 of 13.7p is subject to approval by shareholders at the Annual General Meeting on 11 July 2024 and the estimated amount to be paid of £64.9 million has not been included as a liability in these accounts.

14 Intangible assets

Goodwill represents the excess of the fair value of the consideration of an acquisition over the fair value attributed to the net assets acquired (including contingent liabilities). Goodwill is not amortised but is reviewed annually for impairment. Acquisition-related costs are charged to the income statement as incurred.

Intangible assets excluding goodwill are stated at cost, or fair value at the date of acquisition, less accumulated amortisation and any provisions for impairment. Residual value is reassessed annually. Expenditure on internally generated goodwill and brands is recognised in the income statement as an expense as incurred. Amortisation is calculated to write off the cost on a straight-line basis over the following useful lives from the date the assets are first available for use: software 2 – 11 years; development expenditure 3 years; brands 5 – 10 years; customer contracts, relationships and distribution agreements 4 – 16 years; and acquired research 3 years.

For the year ended 31 March 2024

14 Intangible assets continued

Goodwill Software Development
expenditure
Brands Customer
contracts,
relationships and
distribution
agreements
Acquired
research
Total
£m £m £m £m £m £m £m
Cost
At 1 April 2022 330.5 326.2 1.8 4.0 86.3 1.1 749.9
Acquisitions 111.8 107.8 219.6
Additions – internally generated 10.8 10.8
Additions – other 14.6 14.6
Disposals (10.2) (4.0) (14.2)
Reclassifications (0.6) (0.6)
Translation differences 21.0 2.7 5.7 29.4
At 31 March 2023 463.3 343.5 1.8 199.8 1.1 1,009.5
Acquisitions (Note 29) 182.3 10.6 22.1 73.5 288.5
Additions – internally generated 12.4 12.4
Additions – other 23.2 23.2
Disposals (1.0) (1.0)
Translation differences 0.7 (1.3) (0.1) 6.4 5.7
At 31 March 2024 646.3 387.4 1.8 22.0 279.7 1.1 1,338.3
Amortisation
At 1 April 2022 250.7 0.7 0.5 24.2 0.5 276.6
Charge for the year 14.5 0.7 0.2 12.7 0.3 28.4
Impairment losses 3.8 3.3 7.1
Disposals (5.8) (4.0) (9.8)
Translation differences 2.1 0.3 2.4
At 31 March 2023 265.3 1.4 37.2 0.8 304.7
Charge for the year 21.2 0.4 2.0 24.3 0.3 48.2
Impairment losses 4.6 4.6
Disposals (0.8) (0.8)
Translation differences (1.2) 0.2 (1.0)
At 31 March 2024 289.1 1.8 2.0 61.7 1.1 355.7
Net book value
At 31 March 2024 646.3 98.3 20.0 218.0 982.6
At 31 March 2023 463.3 78.2 0.4 162.6 0.3 704.8

Goodwill £m

At 1 April 2022 330.5 326.2 1.8 4.0 86.3 1.1 749.9 Acquisitions 111.8 – – – 107.8 – 219.6 Additions – internally generated – 10.8 – – – – 10.8 Additions – other – 14.6 – – – – 14.6 Disposals – (10.2) – (4.0) – – (14.2) Reclassifications – (0.6) – – – – (0.6) Translation differences 21.0 2.7 – – 5.7 – 29.4 At 31 March 2023 463.3 343.5 1.8 – 199.8 1.1 1,009.5 Acquisitions (Note 29) 182.3 10.6 – 22.1 73.5 – 288.5 Additions – internally generated – 12.4 – – – – 12.4 Additions – other – 23.2 – – – – 23.2 Disposals – (1.0) – – – – (1.0) Translation differences 0.7 (1.3) – (0.1) 6.4 – 5.7 At 31 March 2024 646.3 387.4 1.8 22.0 279.7 1.1 1,338.3

At 1 April 2022 – 250.7 0.7 0.5 24.2 0.5 276.6 Charge for the year – 14.5 0.7 0.2 12.7 0.3 28.4 Impairment losses – 3.8 – 3.3 – – 7.1 Disposals – (5.8) – (4.0) – – (9.8) Translation differences – 2.1 – – 0.3 – 2.4 At 31 March 2023 – 265.3 1.4 – 37.2 0.8 304.7 Charge for the year – 21.2 0.4 2.0 24.3 0.3 48.2 Impairment losses – 4.6 – – – – 4.6 Disposals – (0.8) – – – – (0.8) Translation differences – (1.2) – – 0.2 – (1.0) At 31 March 2024 – 289.1 1.8 2.0 61.7 1.1 355.7

At 31 March 2024 646.3 98.3 – 20.0 218.0 – 982.6 At 31 March 2023 463.3 78.2 0.4 – 162.6 0.3 704.8

Software £m Development expenditure £m

Brands £m

Customer contracts, relationships and distribution agreements £m

Acquired research £m

Total £m

For the year ended 31 March 2024

14 Intangible assets continued

Cost

Amortisation

Net book value

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

14 Intangible assets continued

As at 31 March 2024, the cost and accumulated amortisation of internally generated intangible assets included in software were £78.8 million and £49.5 million (2022/23: £68.5 million and £41.9 million) respectively. All development expenditure was internally generated.

At 31 March 2024, the only material individual software asset was the new product management system with a net book value of £16.0 million which will have a useful life of 8 years (2022/23: none). Material individual customer contracts, relationships and distribution agreements are from the acquisitions of IESA, Synovos, Risoul and Distrelec with net book values of £15.4 million, £14.4 million, £105.0 million and £69.7 million respectively (2022/23: £19.8 million, £18.6 million, £108.0 million and £nil) and remaining useful lives of 1 to 4 years, 4 years, 1 to 14 years and 15 years respectively.

Goodwill is allocated at acquisition to the cash generating units (CGUs) that are expected to benefit from the synergies arising as a result of the acquisition, with £412.1 million (2022/23: £410.2 million) relating to the Americas CGU, £231.1 million (2022/23: £49.7 million) relating to the EMEA CGU and £3.1 million (2022/23: £3.4 million) relating to the Asia Pacific CGU.

The Group reviews its intangible assets regularly to assess if there are any indications the assets may be impaired. In addition, goodwill and any other intangible assets that are not yet being amortised are subject to annual impairment reviews.

An impairment loss is recognised whenever the carrying amount of an asset or its CGU exceeds its recoverable amount. The recoverable amount is calculated as the higher of fair value less costs of disposal and value in use. For an asset that does not generate largely independent cash flows, the recoverable amount is determined for the CGU to which the asset belongs.

In 2022/23, as a result of the rebranding of Needlers to RS Safety Solutions effective from 1 November 2022, the net book value of the Needlers brand acquired in December 2020 was impaired by £3.3 million and then written off. This impairment was included in operating costs (and was the impairment in amortisation and impairment of acquired intangibles).

The software impairments are included in operating costs in EMEA and relate to assets which will stop being used in the future.

For the goodwill impairment reviews, the recoverable amount of the CGUs is based on value-in-use calculations, which use cash flow projections based on the Group's annual targets and strategic plan which cover the next five years. The strategic plan is also used as the basis for the viability statement. When the strategic plan was prepared it considered current performance and made assumptions about future revenue and gross margin growth rates determined using internal forecasts based upon historical growth rates and future medium-term plans which consider, and are consistent with, relevant macroeconomic indicators. It also took into account expected increases in costs of products

and overheads, including those related to climate change as well as expected benefits from the expansion of the Group's more sustainable product range and ESG solutions business. The cash flows from the strategic plan are extrapolated using the relevant long-term growth rate for the CGU and discounted at the Group's externally sourced pre-tax weighted average cost of capital (including lease liabilities) adjusted for the estimated tax cash flows and risk applicable for the CGU to estimate cash flow projections. These cash flow projections are adjusted to take account of the likely future capital expenditure costs of meeting the Group's climate change commitments to be net zero in its direct operations by 2030 (expected to be c. £15 million) and are consistent with the Group's climate scenario analysis of physical and transition risk impacts conducted for the Task Force on Climate-related Financial Disclosures (TCFD).

For the Americas CGU, the long-term growth rate is 1.9% (2022/23: 1.8%) which is consistent with the market estimate of long-term average growth rates for the product and service solutions providers industries and does not exceed expected long-term GDP growth for Americas. The nominal pre-tax discount rate is 11.9% (2022/23: 11.6%).

For the EMEA CGU, the long-term growth rate is 1.5% (2022/23: 1.7%) which is consistent with the market estimate of long-term average growth rates for the product and service solutions providers industries and does not exceed expected long-term GDP growth for EMEA. The nominal pre-tax discount rate is 11.9% (2022/23: 11.6%).

For the Asia Pacific CGU, the long-term growth rate is 2.0% (2022/23: 2.0%) which is consistent with the market estimate of long-term average growth rates for the product and service solutions providers industries and does not exceed expected long-term GDP growth for Asia Pacific. The nominal pre-tax discount rate is 17.5% (2022/23: 16.3%).

There is significant headroom between the carrying amount and the value in use of the CGUs (over 70%) and so the Directors believe that currently all reasonably likely changes in the key assumptions referred to above would not give rise to an impairment charge.

15 Property, plant and equipment

Property, plant and equipment are stated at cost less accumulated depreciation and any provisions for impairment after taking account of any impact of the Group's strategy related to climate change. The cost of self-constructed assets includes the cost of materials, direct labour and certain direct overheads.

No depreciation has been charged on freehold land. Other assets are depreciated to residual value, which is reassessed annually, on a straight-line basis over the following useful lives: freehold buildings and improvements to leasehold buildings 50 years (or the lease term if shorter); plant and machinery 5 – 20 years; and computer equipment 3 – 5 years. This reassessment includes consideration of the Group's climate scenario analysis of physical and transition risk impacts conducted for the TCFD.

For the year ended 31 March 2024

Group accounts continued

15 Property, plant and equipment continued

Land and
buildings
Plant and
machinery
Computer
equipment
Total
£m £m £m £m
Cost
At 1 April 2022 155.6 226.1 62.4 444.1
Acquisitions 1.5 1.0 0.4 2.9
Additions 1.8 10.9 4.3 17.0
Disposals (0.7) (2.3) (3.0)
Reclassifications (0.1) 0.7 0.6
Translation differences 4.8 4.6 1.5 10.9
At 31 March 2023 163.7 241.8 67.0 472.5
Acquisitions (Note 29) 0.4 0.2 0.6
Additions 2.7 10.1 2.8 15.6
Disposals (0.6) (2.8) (0.5) (3.9)
Reclassifications 0.1 (0.1)
Translation differences (2.7) (2.7) (0.7) (6.1)
At 31 March 2024 163.1 246.9 68.7 478.7
Depreciation
At 1 April 2022 56.0 152.9 57.9 266.8
Charge for the year 3.6 10.3 4.0 17.9
Disposals (0.6) (2.3) (2.9)
Translation differences 1.2 1.9 1.3 4.4
At 31 March 2023 60.8 164.5 60.9 286.2
Charge for the year 3.7 11.0 2.2 16.9
Disposals (0.5) (1.6) (0.5) (2.6)
Reclassifications 0.1 (0.1)
Translation differences (0.8) (1.3) (0.6) (2.7)
At 31 March 2024 63.2 172.7 61.9 297.8
Net book value
At 31 March 2024 99.9 74.2 6.8 180.9
At 31 March 2023 102.9 77.3 6.1 186.3

Included above are £5.9 million of property, plant and equipment under construction at 31 March 2024 (2022/23: £2.2 million).

16 Leases

The Group assesses at the inception of a contract whether the contract is, or contains, a lease. Where it conveys the right to control the use of an identified asset for a period of time in exchange for consideration, the contract is deemed to be, or to include, a lease. The Group leases various properties, plant and machinery, computer equipment and vehicles typically for periods between 2 and 20 years. Where a contract includes a vehicle lease, the Group has elected to account for the non-lease components as part of the lease. Where the Group determines, at the commencement date of each lease, that it is reasonably certain to exercise an option to extend the lease or not to exercise an option to terminate the lease, the additional period is included within the lease term.

Leases are recognised on the balance sheet at their commencement date as a liability representing the present value of the future lease payments not yet paid and a right-of-use asset reflecting the future benefit to the Group generated by using the underlying asset. The discount on the lease liability is calculated using the Group's incremental borrowing rate, as rates implicit in the Group's leases cannot be readily determined, and is charged to finance costs in the income statement as it unwinds. The Group's incremental borrowing rate is adjusted to take account of the country risk, lease term and start date for each lease. Fixed payments less any lease incentives receivable, in-substance fixed payments and variable payments based on an index or rate form part of the lease liability. Variable payments which are not based on an index or rate are expensed when the event that triggers the payment occurs.

The right-of-use asset is stated at cost less accumulated depreciation and any provisions for impairment. Initially the cost of the right-of-use asset comprises the initial amount of the lease liability adjusted for any lease payments made at or before commencement of the lease less any lease incentives received, plus any direct costs incurred and an estimate of the cost to restore the underlying asset. The right-of-use asset is depreciated on a straight-line basis over the lease term (or useful life of the asset, if shorter), which is reassessed as the underlying facts and circumstances of the lease change.

The Group has elected to not recognise the lease liability and right-of-use asset in respect of shortterm leases and leases of low-value assets on the balance sheet. Short-term leases and leases of lowvalue assets are expensed in the income statement on a straight-line basis over the lease term.

The lease liability is remeasured when there is a change in the future lease payments or if the Group changes its assessment of whether it will exercise an extension or termination option. When the lease liability is remeasured in this way, a corresponding adjustment is made to the carrying value of the right-of-use asset. If the carrying value of the right-of-use asset is reduced to zero, any further reductions are recognised in the income statement.

When the Group is an intermediate lessor, it accounts for the head lease and the sublease as two separate contracts. The sublease is classified as an operating lease by reference to the right-of-use asset arising from the head lease. Rental income from operating leases is recognised on a straight-line basis over the term of the relevant lease.

For the year ended 31 March 2024

Group accounts continued

16 Leases continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

Land and buildings £m

At 1 April 2022 155.6 226.1 62.4 444.1 Acquisitions 1.5 1.0 0.4 2.9 Additions 1.8 10.9 4.3 17.0 Disposals – (0.7) (2.3) (3.0) Reclassifications – (0.1) 0.7 0.6 Translation differences 4.8 4.6 1.5 10.9 At 31 March 2023 163.7 241.8 67.0 472.5 Acquisitions (Note 29) – 0.4 0.2 0.6 Additions 2.7 10.1 2.8 15.6 Disposals (0.6) (2.8) (0.5) (3.9) Reclassifications – 0.1 (0.1) – Translation differences (2.7) (2.7) (0.7) (6.1) At 31 March 2024 163.1 246.9 68.7 478.7

At 1 April 2022 56.0 152.9 57.9 266.8 Charge for the year 3.6 10.3 4.0 17.9 Disposals – (0.6) (2.3) (2.9) Translation differences 1.2 1.9 1.3 4.4 At 31 March 2023 60.8 164.5 60.9 286.2 Charge for the year 3.7 11.0 2.2 16.9 Disposals (0.5) (1.6) (0.5) (2.6) Reclassifications – 0.1 (0.1) – Translation differences (0.8) (1.3) (0.6) (2.7) At 31 March 2024 63.2 172.7 61.9 297.8

At 31 March 2024 99.9 74.2 6.8 180.9 At 31 March 2023 102.9 77.3 6.1 186.3 Included above are £5.9 million of property, plant and equipment under construction at 31 March 2024

Plant and machinery £m

Computer equipment £m

Total £m 16 Leases

The Group assesses at the inception of a contract whether the contract is, or contains, a lease. Where it conveys the right to control the use of an identified asset for a period of time in exchange for consideration, the contract is deemed to be, or to include, a lease. The Group leases various properties, plant and machinery, computer equipment and vehicles typically for periods between 2 and 20 years. Where a contract includes a vehicle lease, the Group has elected to account for the non-lease components as part of the lease. Where the Group determines, at the commencement date of each lease, that it is reasonably certain to exercise an option to extend the lease or not to exercise

an option to terminate the lease, the additional period is included within the lease term.

based on an index or rate are expensed when the event that triggers the payment occurs.

which is reassessed as the underlying facts and circumstances of the lease change.

reductions are recognised in the income statement.

basis over the term of the relevant lease.

Leases are recognised on the balance sheet at their commencement date as a liability representing the present value of the future lease payments not yet paid and a right-of-use asset reflecting the future benefit to the Group generated by using the underlying asset. The discount on the lease liability is calculated using the Group's incremental borrowing rate, as rates implicit in the Group's leases cannot be readily determined, and is charged to finance costs in the income statement as it unwinds. The Group's incremental borrowing rate is adjusted to take account of the country risk, lease term and start date for each lease. Fixed payments less any lease incentives receivable, in-substance fixed payments and variable payments based on an index or rate form part of the lease liability. Variable payments which are not

The right-of-use asset is stated at cost less accumulated depreciation and any provisions for impairment. Initially the cost of the right-of-use asset comprises the initial amount of the lease liability adjusted for any lease payments made at or before commencement of the lease less any lease incentives received, plus any direct costs incurred and an estimate of the cost to restore the underlying asset. The right-of-use asset is depreciated on a straight-line basis over the lease term (or useful life of the asset, if shorter),

The Group has elected to not recognise the lease liability and right-of-use asset in respect of shortterm leases and leases of low-value assets on the balance sheet. Short-term leases and leases of lowvalue assets are expensed in the income statement on a straight-line basis over the lease term. The lease liability is remeasured when there is a change in the future lease payments or if the Group changes its assessment of whether it will exercise an extension or termination option. When the lease liability is remeasured in this way, a corresponding adjustment is made to the carrying value of the right-of-use asset. If the carrying value of the right-of-use asset is reduced to zero, any further

When the Group is an intermediate lessor, it accounts for the head lease and the sublease as two separate contracts. The sublease is classified as an operating lease by reference to the right-of-use asset arising from the head lease. Rental income from operating leases is recognised on a straight-line

For the year ended 31 March 2024

Cost

Depreciation

Net book value

(2022/23: £2.2 million).

15 Property, plant and equipment continued

The amounts recognised relating to leases were:

2024
£m
2023
£m
Right-of-use assets
Buildings 64.3 39.5
Plant and machinery 0.1 0.2
Computer equipment 1.3
Vehicles 8.4 5.9
Right-of-use assets 72.8 46.9
Lease liabilities
Current 16.0 14.6
Non-current 57.9 34.3
Lease liabilities 73.9 48.9
Depreciation charge for right-of-use assets
Buildings 13.3 10.1
Plant and machinery 0.1 0.3
Computer equipment 1.3 5.2
Vehicles 3.9 2.7
Depreciation charge for right-of-use assets 18.6 18.3
Additions to right-of-use assets
Right-of-use assets acquired with businesses 29.8 10.0
Other additions to right-of-use assets 8.4 6.3
Additions to right-of-use assets 38.2 16.3
2024
£m
2023
£m
Total cash outflow / (inflow) for leases
Included in cash flows from operating activities:
Interest expense 2.9 1.1
Expense relating to short-term leases 1.1 1.0
Expense relating to leases of low-value assets, excluding short-term
leases of low-value assets
0.4 0.5
Expense relating to variable lease payments not included in
measurement of lease liabilities
0.9 0.6
Income from sub-leasing right-of-use assets (1.8)
Included in cash flows from financing activities:
Principal elements of lease payments 18.5 18.8
Total cash outflow for leases 22.0 22.0

The contractual maturity analysis of lease liabilities is included in liquidity risk in Note 23.

17 Investment in joint venture

The Group's share of the post-tax profit of its joint venture is included in profit before tax. The investment in the joint venture is carried in the Group balance sheet at historical cost plus post-acquisition changes in the Group's share of the joint venture's net assets. The Group owns 50% of the share capital of RS Components & Controls (India) Limited, its joint venture.

2024
£m
2023
£m
At 1 April 1.5 1.5
Group's share of profit for the year 0.6 0.7
Group's share of other comprehensive expense (0.2) (0.1)
Group's share of total comprehensive income 0.4 0.6
Dividends (0.6) (0.6)
At 31 March 1.3 1.5

For the year ended 31 March 2024

18 Inventories

Inventories are valued at the lower of cost and net realisable value. Cost is calculated on a weighted average basis and for finished goods and goods for resale includes attributable overheads.

The Group estimates the net realisable value of inventories in order to determine the value of any provision required. In this estimation judgements, including any impact of obsolescence including that related to regulatory changes due to amongst other things climate change, are made in relation to the number of years of sales there are in inventories of each product and the value recoverable from those inventories. The Group bases its estimates on recent historical experience and knowledge of the products on hand.

2024
£m
2023
£m
Raw materials and consumables 111.0 96.6
Finished goods and goods for resale 613.6 563.4
Gross inventories 724.6 660.0
Inventory provisions (68.6) (43.7)
Net inventories 656.0 616.3

If the numbers of each product sold in a year decreased leading to an increase of one year in the number of years of sales there are in inventory, inventory provisions would increase by £4.8 million (2022/23: £3.0 million). If the numbers of each product sold in a year increased leading to a decrease of one year in the number of years of sales there are in inventory, inventory provisions would decrease by £3.7 million (2022/23: £2.3 million). A reduction in the value recoverable leading to an increase in provision rates of 10%, up to a maximum of 100% provision per product, would increase the inventory provisions by £4.3 million (2022/23: £2.0 million). An increase in the value recoverable leading to a decrease in provision rates of 10% would decrease the inventory provisions by £5.7 million (2022/23: £2.8 million). Therefore, currently the Group does not expect any reasonably likely changes, including regulatory changes and the current global economic and geopolitical uncertainties, to have a material impact on the net realisable value of inventories.

19 Trade and other receivables

2024
£m
2023
£m
Current
Gross trade receivables 624.0 621.0
Impairment allowance (Note 23) (11.1) (12.6)
Net trade receivables 612.9 608.4
Amounts owed by joint venture 1.5 2.8
Prepayments 43.9 36.1
Other taxation and social security 7.8 6.3
Contract assets 8.1 1.8
Other receivables 27.2 36.6
Current trade and other receivables 701.4 692.0
Non-current
Prepayments 0.1 0.3
Other receivables 8.3 6.2
Non-current other receivables 8.4 6.5

Contract assets relate mainly to licence fee income and are where the Group has performed its part of the contract for that element but other performance obligations are required to be completed before it can receive the credit note for licence fee income from suppliers or raise the invoice for other contracts with customers.

Other receivables include £7.9 million (2022/23: £20.7 million) for amounts yet to be invoiced to customers related to product sales where the Group acts as an agent (Note 4). Invoices cannot be raised until other performance obligations are completed.

For the year ended 31 March 2024

20 Trade and other payables

Group accounts continued

2024 £m 2023 £m

NOTES TO THE GROUP ACCOUNTS CONTINUED

Inventories are valued at the lower of cost and net realisable value. Cost is calculated on a weighted average basis and for finished goods and goods for resale includes attributable overheads.

The Group estimates the net realisable value of inventories in order to determine the value of any provision required. In this estimation judgements, including any impact of obsolescence including that related to regulatory changes due to amongst other things climate change, are made in relation to the number of years of sales there are in inventories of each product and the value recoverable from those inventories. The Group bases its estimates on recent historical experience and knowledge of the

Raw materials and consumables 111.0 96.6 Finished goods and goods for resale 613.6 563.4 Gross inventories 724.6 660.0 Inventory provisions (68.6) (43.7) Net inventories 656.0 616.3 If the numbers of each product sold in a year decreased leading to an increase of one year in the number of years of sales there are in inventory, inventory provisions would increase by £4.8 million (2022/23: £3.0 million). If the numbers of each product sold in a year increased leading to a decrease of one year in the number of years of sales there are in inventory, inventory provisions would decrease by £3.7 million (2022/23: £2.3 million). A reduction in the value recoverable leading to an increase in provision rates of 10%, up to a maximum of 100% provision per product, would increase the inventory provisions by £4.3 million (2022/23: £2.0 million). An increase in the value recoverable leading to a decrease in provision rates of 10% would decrease the inventory provisions by £5.7 million (2022/23: £2.8 million). Therefore, currently the Group does not expect any reasonably likely changes, including regulatory changes and the current global economic and geopolitical uncertainties, to have a material

2024 £m 2023 £m Current

Non-current

contracts with customers.

raised until other performance obligations are completed.

19 Trade and other receivables

Gross trade receivables 624.0 621.0 Impairment allowance (Note 23) (11.1) (12.6) Net trade receivables 612.9 608.4 Amounts owed by joint venture 1.5 2.8 Prepayments 43.9 36.1 Other taxation and social security 7.8 6.3 Contract assets 8.1 1.8 Other receivables 27.2 36.6 Current trade and other receivables 701.4 692.0

Prepayments 0.1 0.3 Other receivables 8.3 6.2 Non-current other receivables 8.4 6.5 Contract assets relate mainly to licence fee income and are where the Group has performed its part of the contract for that element but other performance obligations are required to be completed before it can receive the credit note for licence fee income from suppliers or raise the invoice for other

Other receivables include £7.9 million (2022/23: £20.7 million) for amounts yet to be invoiced to customers related to product sales where the Group acts as an agent (Note 4). Invoices cannot be

For the year ended 31 March 2024

impact on the net realisable value of inventories.

18 Inventories

products on hand.

2024
£m
2023
£m
Current
Trade payables 381.8 398.5
Other taxation and social security 40.7 42.4
Government grants 0.1 0.1
Cash-settled share-based payment liability 1.2 2.0
Accruals 133.0 180.6
Contract liabilities 4.4 7.6
Other payables (including estimated obligations for customer volume
discounts and refunds – Note 4)
41.5 27.7
Current trade and other payables 602.7 658.9
Non-current
Government grants 2.2 2.3
Cash-settled share-based payment liability 2.4 2.8
Other employee benefits 3.8 3.5
Accruals 0.1 0.7
Other payables 8.8
Non-current other payables 17.3 9.3

Contract liabilities are where the Group has received payment but is yet to perform its part of the contract.

Government grants related to expenditure on property, plant and equipment are credited to the income statement at the same rate as the depreciation on the asset to which the grant relates.

The Group offers a supply chain finance facility to its suppliers. This was set up when the Group worked with suppliers to extend payment terms to protect its working capital position. It is primarily provided to give suppliers the option to protect their own working capital position from the impact of this extension. The substance of the contractual terms with the bank providing the financing does not differ from the terms under the supplier contracts and there are no changes to the invoice terms and therefore the amount owed to the bank of £14.1 million (2022/23: £13.5 million) is included in trade payables. Related cash flows are included in cash generated from operations.

21 Financial instruments

The Group uses derivative financial instruments, principally forward foreign exchange contracts and occasionally currency swaps, to cover its exposure to foreign exchange risk arising from operational and financing activities.

In accordance with its treasury policies, the Group designates the majority of its derivative financial instruments as cash flow hedges or net investment hedges. The Group does not hold or issue derivative financial instruments for trading purposes.

Derivatives are recognised at fair value. Derivative financial instruments that do not qualify for cash flow hedge or net investment hedge accounting are classified as measured at fair value through profit or loss and changes in their fair values are recognised in the income statement as they arise.

Cash flow hedge accounting

The Group uses derivative financial instruments, namely forward foreign exchange contracts, to hedge variability in cash flows of a recognised asset or liability, or a highly probable forecast transaction. The effective part of any gain or loss on the derivative financial instrument is recognised in other comprehensive income, while any ineffective part is recognised immediately in the income statement. When the hedged item subsequently results in the recognition of a non-financial asset or liability (e.g. inventories), the associated cumulative gain or loss recognised in the hedging reserve is transferred to the initial carrying amount of the asset or liability. When the hedged item subsequently results in the recognition of a financial asset or liability, the associated cumulative gain or loss that was recognised in other comprehensive income is reclassified from equity to the income statement in the same period that the hedged item affects the income statement.

When a hedging instrument expires or is sold, terminated or exercised, or the Group discontinues hedge accounting as it no longer meets the Group's risk management objective but the hedged forecast transaction is still expected to occur, the cumulative gain or loss at that point remains in equity and is reclassified from equity when the transaction occurs in accordance with the above policy. If the hedged transaction is no longer expected to take place, the cumulative unrealised gain or loss recognised in equity is reclassified to the income statement.

The fair value of forward foreign exchange contracts is the difference between their discounted contractual forward price and their current forward price.

Net investment hedge accounting

The portion of the gain or loss on an instrument used to hedge a net investment in a foreign operation that is determined to be an effective hedge is recognised in other comprehensive income. The ineffective portion is recognised immediately in the income statement. Amounts taken to other comprehensive income are reclassified from equity to the income statement when the foreign operations are sold or liquidated.

For the year ended 31 March 2024

21 Financial instruments continued

Other financial instruments

Group accounts continued

All other financial instruments are initially recognised at fair value plus transaction costs. Initial fair value is generally the transaction price. Subsequent measurement is as follows:

  • Borrowings are measured at amortised cost unless they are designated as being fair value hedged, in which case they are remeasured for the fair value changes in respect of the hedged risk with these changes recognised in the income statement. Options to extend the term of facilities are considered to be loan commitments.
  • All other financial assets, including current receivables, are measured at amortised cost less any impairment allowances.
  • All other financial liabilities, including current payables, are measured at amortised cost.

Derivatives

2024 2023
Current
assets
£m
Current
liabilities
£m
Current
assets
£m
Current
liabilities
£m
Forward foreign exchange contracts designated as
cash flow hedges (principal amount £225.3 million
(2022/23: £112.4 million))
2.4 (1.1) 1.1 (1.4)
Forward foreign exchange contracts classified as fair
value through profit or loss
0.2 0.7 (0.3)
Derivatives 2.6 (1.1) 1.8 (1.7)

Fair values

Under IFRS 13 'Fair Value Measurement', fair values are measured using a hierarchy where the inputs are:

  • Level 1 quoted prices in active markets for identical assets or liabilities
  • Level 2 not Level 1 but are observable for that asset or liability either directly or indirectly
  • Level 3 not based on observable market data (unobservable)

The derivatives listed above are measured at fair value using Level 2 inputs, estimated by discounting the future contractual cash flows using appropriate market-sourced data at the balance sheet date.

For all financial assets and liabilities, fair value approximates the carrying amounts in the balance sheet except for the following:

2024 2023
Carrying
amounts
£m
Fair
value
£m
Carrying
amounts
£m
Fair
value
£m
Non-current private placement loan notes (157.1) (142.9) (160.4) (147.7)

The fair values are calculated using Level 2 inputs by discounting future cash flows to net present values using prevailing interest rate curves and the Group's credit margin.

Netting arrangements for financial instruments

The Group operates a number of cash pooling arrangements to provide the benefits of settling interest on a net basis. The balances on these accounts do not meet the criteria for offsetting and so are not presented on a net basis in the balance sheet. Where a legal right of offset exists, these are shown in the table below along with any financial instruments which can be netted under master netting arrangements.

Gross and net
amounts in
balance sheet
£m
Financial
instruments
not offset
£m
Net amounts
£m
At 31 March 2024
Cash and cash equivalents – cash and short-term deposits 258.7 (159.9) 98.8
Other derivative assets 2.6 (1.0) 1.6
Cash and cash equivalents – bank overdrafts (162.7) 159.9 (2.8)
Other derivative liabilities (1.1) 1.0 (0.1)
At 31 March 2023
Cash and cash equivalents – cash and short-term deposits 260.3 (135.2) 125.1
Other derivative assets 1.8 (1.0) 0.8
Cash and cash equivalents – bank overdrafts (139.8) 135.2 (4.6)
Other derivative liabilities (1.7) 1.0 (0.7)

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

22 Net debt

NOTES TO THE GROUP ACCOUNTS CONTINUED

value is generally the transaction price. Subsequent measurement is as follows:

All other financial instruments are initially recognised at fair value plus transaction costs. Initial fair

– All other financial assets, including current receivables, are measured at amortised cost less any

(2022/23: £112.4 million)) 2.4 (1.1) 1.1 (1.4)

value through profit or loss 0.2 – 0.7 (0.3) Derivatives 2.6 (1.1) 1.8 (1.7)

The derivatives listed above are measured at fair value using Level 2 inputs, estimated by discounting the future contractual cash flows using appropriate market-sourced data at the balance sheet date.

Under IFRS 13 'Fair Value Measurement', fair values are measured using a hierarchy where the

– Level 2 – not Level 1 but are observable for that asset or liability either directly or indirectly

– Level 1 – quoted prices in active markets for identical assets or liabilities

– Level 3 – not based on observable market data (unobservable)

Current assets £m

2024 2023

Current assets £m

Current liabilities £m

except for the following:

netting arrangements.

At 31 March 2024

At 31 March 2023

For all financial assets and liabilities, fair value approximates the carrying amounts in the balance sheet

Non-current private placement loan notes (157.1) (142.9) (160.4) (147.7) The fair values are calculated using Level 2 inputs by discounting future cash flows to net present

The Group operates a number of cash pooling arrangements to provide the benefits of settling interest on a net basis. The balances on these accounts do not meet the criteria for offsetting and so are not presented on a net basis in the balance sheet. Where a legal right of offset exists, these are shown in the table below along with any financial instruments which can be netted under master

Cash and cash equivalents – cash and short-term deposits 258.7 (159.9) 98.8 Other derivative assets 2.6 (1.0) 1.6 Cash and cash equivalents – bank overdrafts (162.7) 159.9 (2.8) Other derivative liabilities (1.1) 1.0 (0.1)

Cash and cash equivalents – cash and short-term deposits 260.3 (135.2) 125.1 Other derivative assets 1.8 (1.0) 0.8 Cash and cash equivalents – bank overdrafts (139.8) 135.2 (4.6) Other derivative liabilities (1.7) 1.0 (0.7)

values using prevailing interest rate curves and the Group's credit margin.

Netting arrangements for financial instruments

Carrying amounts £m

2024 2023

Carrying amounts £m

Financial instruments not offset £m

Fair value £m

Net amounts £m

Fair value £m

Gross and net amounts in balance sheet £m

Current liabilities £m

– All other financial liabilities, including current payables, are measured at amortised cost.

– Borrowings are measured at amortised cost unless they are designated as being fair value hedged, in which case they are remeasured for the fair value changes in respect of the hedged risk with these changes recognised in the income statement. Options to extend the term of facilities are considered

For the year ended 31 March 2024

Other financial instruments

to be loan commitments.

impairment allowances.

Derivatives

Fair values

inputs are:

21 Financial instruments continued

Forward foreign exchange contracts designated as cash flow hedges (principal amount £225.3 million

Forward foreign exchange contracts classified as fair

Net debt comprises cash and cash equivalents, borrowings and lease liabilities. Cash and cash equivalents comprise cash in hand and in current accounts, overnight deposits and short-term deposits net of overdrafts with qualifying financial institutions. Borrowings represent loans from qualifying financial institutions.

2024
£m
2023
£m
Cash and short-term deposits 258.7 260.3
Bank overdrafts (unsecured) (162.7) (139.8)
Cash and cash equivalents 96.0 120.5
2024
£m
2023
£m
Non-current borrowings
Unsecured private placement loan notes repayable after more than five years (78.4) (80.0)
Unsecured private placement loan notes repayable from three to four years (80.4)
Unsecured private placement loan notes repayable from two to three years (78.7)
Unsecured sustainability-linked loan repayable from four to five years (155.0) (24.2)
Unsecured term loan repayable from two to three years (128.2)
Non-current borrowings (440.3) (184.6)
Total borrowings (440.3) (184.6)
Cash and cash equivalents 96.0 120.5
Non-current lease liabilities (57.9) (34.3)
Current lease liabilities (16.0) (14.6)
Net debt (418.2) (113.0)

Movements in net debt were:

At 31 March 2024 (440.3) (73.9) (514.2) 96.0 (418.2)
Translation differences 3.7 0.2 3.9 (4.3) (0.4)
Disposal of leases 0.5 0.5 0.5
Lease modifications (7.3) (7.3) (7.3)
New leases (8.4) (8.4) (8.4)
Acquired with businesses (28.5) (28.5) (28.5)
Cash flows (259.4) 18.5 (240.9) (20.2) (261.1)
At 31 March 2023 (184.6) (48.9) (233.5) 120.5 (113.0)
Translation differences (7.7) (0.8) (8.5) 5.7 (2.8)
(Loss) / gain in fair value in year (0.1) (0.1) 0.1
Disposal of leases 0.3 0.3 0.3
Lease modifications (2.4) (2.4) (2.4)
New leases (6.3) (6.3) (6.3)
Acquired with businesses (9.8) (9.8) (9.8)
Cash flows (25.1) 18.8 (6.3) (43.6) (49.9)
At 1 April 2022 (151.7) (48.7) (200.4) (0.1) 158.4 (42.1)
Borrowings
£m
Lease
liabilities
£m
Total
liabilities
from
financing
activities
£m
Interest
rate swaps
£m
Cash and
cash
equivalents
£m
Net debt
£m

The amount borrowed under the sustainability-linked loan facility matured in April 2024 and was rolled for another month. The expectation is that the amounts rolled will be gradually reduced until they will be fully repaid during 2027/28.

For the year ended 31 March 2024

Group accounts continued

23 Financial risk management

The principal financial risks to which the Group is exposed are those of credit, liquidity and market. Market risk includes foreign currency transaction risk and interest rate risk. Each of these is managed in accordance with Board-approved policies.

Credit risk

The Group is exposed to credit risk on financial assets such as cash deposits, derivative instruments and trade and other receivables.

The amounts in the balance sheet represent the maximum credit risk exposure at the balance sheet date. There were no significant concentrations of credit risk at the balance sheet date, as exposure is spread over a large number of counterparties, customers and geographic locations. The Group has reviewed its credit risk again carefully this year due to the current global economic and geopolitical uncertainties and the Group does not believe it has materially altered during the year.

For cash deposits and derivative instruments, the Group identifies counterparties of suitable creditworthiness based on ratings assigned by international credit-rating agencies and has procedures to ensure that only these parties are used, that exposure limits are set based on the external credit ratings and that these limits are not exceeded. The impairment losses on these are immaterial.

For trade and other receivables, all operating companies have credit policies and monitor their credit exposure on an ongoing basis. Each operating company performs credit evaluations on all customers seeking credit over a certain amount. For countries with no local operating company presence, export credit limits are set and monitored on a country basis monthly by the Treasury Committee. The impairment losses on contract assets, amounts owed by joint venture and other receivables are immaterial.

The impairment allowance for trade receivables is measured at an amount equal to lifetime expected credit losses. Trade receivables have been grouped based on shared credit risk characteristics and the number of days from date of invoice. The expected loss rates are based on the payment profile of sales over a 36-month period from 1 April 2020 and the corresponding historical credit losses experienced within this period calculated as the trade receivables from this period that have not been paid by the year end. The historical loss rates are adjusted to reflect current and forward-looking information on macroeconomic factors affecting the ability of the customers to settle the receivables.

On that basis, the impairment allowance for trade receivables was determined as follows:

2024
2023
Expected
loss rate
%
Gross
carrying
amount
£m
Loss
allowance
£m
Expected
loss rate
%
Gross
carrying
amount
£m
Loss
allowance
£m
0 – 30 days from date of invoice 1.0% 339.4 3.5 0.9% 366.0 3.4
31 – 60 days from date of invoice 1.2% 174.0 2.1 1.3% 162.4 2.1
61 – 90 days from date of invoice 1.8% 51.1 0.9 2.1% 42.6 0.9
91 – 120 days from date of invoice 3.0% 16.6 0.5 2.9% 17.5 0.5
Over 120 days from date of invoice 9.6% 42.9 4.1 17.5% 32.5 5.7
Total 624.0 11.1 621.0 12.6

The ageing of net trade receivables at the reporting date was:

2024
£m
2023
£m
Not past due 487.2 483.7
Past due 0 – 30 days 71.8 73.5
Past due 31 – 60 days 18.6 17.4
Past due 61 – 120 days 10.1 13.0
Past due over 120 days 25.2 20.8
Total 612.9 608.4

The movement in the impairment allowance for trade receivables was as follows:

2024
£m
2023
£m
At 1 April (12.6) (9.1)
Acquisitions (0.8) (2.1)
Trade receivables written off 5.6 4.5
Increase in impairment allowance recognised in profit or loss (3.4) (5.5)
Translation differences 0.1 (0.4)
At 31 March (11.1) (12.6)

The principal financial risks to which the Group is exposed are those of credit, liquidity and market. Market risk includes foreign currency transaction risk and interest rate risk. Each of these is managed

The Group is exposed to credit risk on financial assets such as cash deposits, derivative instruments

The amounts in the balance sheet represent the maximum credit risk exposure at the balance sheet date. There were no significant concentrations of credit risk at the balance sheet date, as exposure is spread over a large number of counterparties, customers and geographic locations. The Group has reviewed its credit risk again carefully this year due to the current global economic and geopolitical

uncertainties and the Group does not believe it has materially altered during the year.

For cash deposits and derivative instruments, the Group identifies counterparties of suitable creditworthiness based on ratings assigned by international credit-rating agencies and has procedures to ensure that only these parties are used, that exposure limits are set based on the external credit ratings and that these limits are not exceeded. The impairment losses on these

For trade and other receivables, all operating companies have credit policies and monitor their credit exposure on an ongoing basis. Each operating company performs credit evaluations on all customers seeking credit over a certain amount. For countries with no local operating company presence, export credit limits are set and monitored on a country basis monthly by the Treasury Committee. The impairment losses on contract assets, amounts owed by joint venture and other

The impairment allowance for trade receivables is measured at an amount equal to lifetime expected credit losses. Trade receivables have been grouped based on shared credit risk characteristics and the number of days from date of invoice. The expected loss rates are based on the payment profile of sales over a 36-month period from 1 April 2020 and the corresponding historical credit losses experienced within this period calculated as the trade receivables from this period that have not been paid by the year end. The historical loss rates are adjusted to reflect current and forward-looking information on macroeconomic factors affecting the ability of the customers to settle the receivables.

For the year ended 31 March 2024

23 Financial risk management

and trade and other receivables.

Credit risk

are immaterial.

receivables are immaterial.

in accordance with Board-approved policies.

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

23 Financial risk management continued

Trade receivables are written off when there is no reasonable expectation of recovery, for example when a customer enters liquidation or the Group agrees with the customer to write off an outstanding invoice. The Group continues to limit its exposure through tight credit policies, proactive monitoring and collections. Historically, the Group has generally experienced very low levels of trade receivables not being recovered, including those significantly past due, and this was also the case during 2023/24. However, with the continued global economic and geopolitical uncertainties, the Group remains cautious about its exposure and so has reviewed carefully, and maintained at a higher level, its expected loss rates for those markets and industries that are most affected.

At 31 March 2024, the largest trade receivable balance was £13.5 million (2022/23: £12.0 million), of which £11.0 million has been received since the year end. The maximum exposure with a single bank for deposits was £12.6 million (2022/23: £26.0 million) and the largest mark to market exposure for derivative financial instruments to a single bank was £0.6 million (2022/23: £0.7 million). The Group also occasionally uses money market funds to invest surplus cash thereby diversifying credit risk and at 31 March 2024 its exposure to these funds was £nil (2022/23: £nil).

Liquidity risk

On that basis, the impairment allowance for trade receivables was determined as follows:

Gross carrying amount £m

– 30 days from date of invoice 1.0% 339.4 3.5 0.9% 366.0 3.4 – 60 days from date of invoice 1.2% 174.0 2.1 1.3% 162.4 2.1 – 90 days from date of invoice 1.8% 51.1 0.9 2.1% 42.6 0.9 – 120 days from date of invoice 3.0% 16.6 0.5 2.9% 17.5 0.5 Over 120 days from date of invoice 9.6% 42.9 4.1 17.5% 32.5 5.7 Total 624.0 11.1 621.0 12.6

Not past due 487.2 483.7 Past due 0 – 30 days 71.8 73.5 Past due 31 – 60 days 18.6 17.4 Past due 61 – 120 days 10.1 13.0 Past due over 120 days 25.2 20.8 Total 612.9 608.4

At 1 April (12.6) (9.1) Acquisitions (0.8) (2.1) Trade receivables written off 5.6 4.5 Increase in impairment allowance recognised in profit or loss (3.4) (5.5) Translation differences 0.1 (0.4) At 31 March (11.1) (12.6)

Expected loss rate %

The movement in the impairment allowance for trade receivables was as follows:

The ageing of net trade receivables at the reporting date was:

2024 2023

Expected loss rate %

Gross carrying amount £m

2024 £m

2024 £m

Loss allowance £m

2023 £m

2023 £m

Loss allowance £m

The Group's key priority is to ensure that it can meet its liabilities as they fall due. The Group ensures this by having sufficient committed debt facilities in place to meet its anticipated funding requirements. The Group's forecast funding requirements and its committed debt facilities are reported to and monitored by the Treasury Committee monthly.

During the year, the Group's request to take up one of the one-year term extensions to the sustainability-linked loan facility was approved by the lenders and therefore, as at 31 March 2024, the Group had the following committed debt finance in place:

– Private placement loan notes of €18 million with a maturity of October 2026, US\$80 million with a maturity of December 2026, €13 million with a maturity of October 2029, US\$35 million with a maturity of March 2030 and US\$50 million with a maturity of October 2031.

– A £400 million sustainability-linked loan facility, with a lender option accordion of up to a further £100 million, which has a maturity of October 2028 with an option for the Group to extend for a further one year subject to individual lender approval. It is linked to the Group's most material ESG actions of the reduction of direct Scope 1 and 2 CO2e emissions, packaging intensity and percentage of management that are women. Meeting these annual ESG actions means a margin benefit of up to 2.5 basis points, while missing these ESG actions would mean paying a margin premium of up to 2.5 basis points. Amounts borrowed under this facility are borrowed for fixed amounts of time after which they can be repaid or rolled up to a maximum of the facility maturity.

– A €150 million term loan repayable by 27 April 2026.

As at 31 March 2024, the Group had £245.0 million (2022/23: £375.8 million) of available undrawn committed debt facilities in respect of which all conditions precedent had been met.

The Group also uses bank overdrafts, uncommitted short-term money market loans, cash and short-term investments. The main purpose of these financial instruments is to manage the Group's day-to-day funding and liquidity requirements.

For the year ended 31 March 2024

23 Financial risk management continued

The contractual maturities of financial liabilities, including contractual future interest payments were:

Carrying
amounts
Contractual
cash flows
Within
1 year
1 – 2
years
2 – 3
years
3 – 4
years
After 4
years
£m £m £m £m £m £m £m
Derivative financial liabilities
Inflows for forward foreign exchange contracts 150.6 150.5 150.5
Outflows for forward foreign exchange contracts (151.7) (151.7) (151.7)
Forward foreign exchange contracts (1.1) (1.2) (1.2)
Non-derivative financial liabilities
Sustainability-linked loan (155.0) (163.5) (77.8) (74.3) (11.4)
Term loan (128.2) (142.0) (6.6) (6.6) (128.8)
Private placement loan notes (157.1) (182.4) (4.9) (4.9) (83.6) (2.6) (86.4)
Lease liabilities (73.9) (89.6) (19.0) (15.8) (12.8) (7.4) (34.6)
Bank overdrafts (162.7) (162.7) (162.7)
Trade payables, other payables and accruals (519.1) (519.1) (507.7) (3.0) (8.4)
At 31 March 2024 (1,197.1) (1,260.5) (779.9) (104.6) (245.0) (10.0) (121.0)
Carrying Contractual Within 1 – 2 2 – 3 3 – 4 After 4
amounts
£m
cash flows
£m
1 year
£m
years
£m
years
£m
years
£m
years
£m
Derivative financial liabilities
Inflows for forward foreign exchange contracts 86.1 87.0 87.0
Outflows for forward foreign exchange contracts (87.8) (87.8) (87.8)
Forward foreign exchange contracts (1.7) (0.8) (0.8)
Non-derivative financial liabilities
Sustainability-linked loan (24.2) (24.3) (24.3)
Private placement loan notes (160.4) (191.3) (5.0) (5.0) (5.0) (85.4) (90.9)
Lease liabilities (48.9) (57.4) (16.1) (11.7) (8.7) (6.6) (14.3)
Bank overdrafts (139.8) (139.8) (139.8)
Trade payables, other payables and accruals (533.0) (533.0) (532.3) (0.7)
At 31 March 2023 (908.0) (946.6) (718.3) (17.4) (13.7) (92.0) (105.2)

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

The contractual maturities of financial liabilities, including contractual future interest payments were:

Carrying amounts £m

Carrying amounts £m

Inflows for forward foreign exchange contracts 150.6 150.5 150.5 – – – – Outflows for forward foreign exchange contracts (151.7) (151.7) (151.7) – – – – Forward foreign exchange contracts (1.1) (1.2) (1.2) – – – –

Sustainability-linked loan (155.0) (163.5) (77.8) (74.3) (11.4) – – Term loan (128.2) (142.0) (6.6) (6.6) (128.8) – – Private placement loan notes (157.1) (182.4) (4.9) (4.9) (83.6) (2.6) (86.4) Lease liabilities (73.9) (89.6) (19.0) (15.8) (12.8) (7.4) (34.6) Bank overdrafts (162.7) (162.7) (162.7) – – – – Trade payables, other payables and accruals (519.1) (519.1) (507.7) (3.0) (8.4) – – At 31 March 2024 (1,197.1) (1,260.5) (779.9) (104.6) (245.0) (10.0) (121.0)

Inflows for forward foreign exchange contracts 86.1 87.0 87.0 – – – – Outflows for forward foreign exchange contracts (87.8) (87.8) (87.8) – – – – Forward foreign exchange contracts (1.7) (0.8) (0.8) – – – –

Sustainability-linked loan (24.2) (24.3) (24.3) – – – – Private placement loan notes (160.4) (191.3) (5.0) (5.0) (5.0) (85.4) (90.9) Lease liabilities (48.9) (57.4) (16.1) (11.7) (8.7) (6.6) (14.3) Bank overdrafts (139.8) (139.8) (139.8) – – – – Trade payables, other payables and accruals (533.0) (533.0) (532.3) (0.7) – – – At 31 March 2023 (908.0) (946.6) (718.3) (17.4) (13.7) (92.0) (105.2)

Contractual cash flows £m

Contractual cash flows £m

Within 1 year £m

Within 1 year £m

1 – 2 years £m

1 – 2 years £m

2 – 3 years £m

2 – 3 years £m

3 – 4 years £m

3 – 4 years £m

After 4 years £m

After 4 years £m

For the year ended 31 March 2024

Derivative financial liabilities

Non-derivative financial liabilities

Derivative financial liabilities

Non-derivative financial liabilities

23 Financial risk management continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

23 Financial risk management continued Market risk – foreign currency transaction risk

The Group is exposed to foreign currency transaction risk as it has operating companies with payables and receivables in currencies other than their functional currency. The Group also has foreign currency translation risk resulting from investment in foreign subsidiaries and foreign currency debt which is mainly in US dollars and euros.

Hedging of currency exposures during periods when operating companies cannot easily change their selling prices is implemented in order to shelter the forecast gross profit during those periods. In this way the impacts of currency fluctuations can be smoothed until selling prices can be changed in the light of movements in exchange rates. The hedges are enacted through forward foreign exchange contracts entered into by Group Treasury in appropriate currencies based on trading projections provided by the operating companies with fixed terms mainly of between three and seven months and occasionally out to 11 months for some more certain US dollar trading projections. The Group's largest exposures relate to euros and US dollars.

In addition, specific cash flows relating to material transactions in currencies other than the functional currency of the local business are hedged when the commitment is made.

The Group classifies forward foreign exchange contracts as hedging instruments against forecast cash receipts and payments for sales and purchases and designates the forward element of these contracts as cash flow hedges for accounting purposes on a 1:1 basis which means the fair value movement in the hedged item is equal and opposite to the fair value movement in the hedging instrument. The forecast cash flows are expected to occur evenly throughout the forecast period from the year end, which is between three and 11 months, and will affect the income statement in the period in which they occur or the inventories are sold. The average forward prices of the outstanding forward foreign exchange contracts are €1.17:£1 and US\$1.26:£1 (2022/23: €1.13:£1 and US\$1.21:£1).

Foreign currency transaction exposures, and the hedges in place to mitigate them, are monitored monthly by the Treasury Committee. The Group does not believe its foreign currency transaction risk has altered materially during the year. Ineffectiveness may arise if actual foreign currency transactions are lower than the trading projections.

The Group has designated the US\$165 million private placement loan notes (2022/23: US\$165 million), with a carrying amount of £130.5 million (2022/23: £133.2 million), as hedges of US\$165 million (2022/23: US\$165 million) of net investments in its US dollar functional currency subsidiaries. The Group has designated the €181 million of private placement loan notes and term loan (2022/23: €nil), with a carrying amount of £154.8 million (2022/23: £nil), as hedges of €181 million (2022/23: €nil) of net investments in its euro functional currency subsidiaries. These hedges are expected to remain highly effective as the change in the value of the net assets of the subsidiaries hedged is always exactly offset by the related change in the fair value of the private placement loan notes and term loan.

No other foreign currency translation exposures are explicitly hedged although local currency debt is used where economically and fiscally efficient in the financing of subsidiaries and this provides a degree of natural hedging. Guidelines are in place to manage the currency mix of the Group's net debt. The Group does not believe its foreign currency translation risk has altered materially during the year. The balance in the cumulative translation reserve relating to the US\$165.0 million and €181.0 million net investment hedges is a gain of £7.1 million with a further loss of £36.7 million relating to previous net investment hedging relationships.

Borrowings are analysed by currency as:

At 31 March 2024 Bank
overdrafts
£m
Term loan
£m
Sustainability
linked loan
£m
Private
placement
loan notes
£m
Total
£m
Sterling (94.1) (155.0) (249.1)
US dollar (26.4) (130.5) (156.9)
Euro (28.5) (128.2) (26.6) (183.3)
Canadian dollar (8.3) (8.3)
Other (5.4) (5.4)
Total borrowings (162.7) (128.2) (155.0) (157.1) (603.0)
At 31 March 2023
Sterling (125.0) (125.0)
US dollar (3.4) (24.2) (133.2) (160.8)
Euro (27.2) (27.2)
Canadian dollar (9.7) (9.7)
Other (1.7) (1.7)
Total borrowings (139.8) (24.2) (160.4) (324.4)

For the year ended 31 March 2024

Group accounts continued

23 Financial risk management continued Market risk – interest rate risk

The Group has relatively high interest cover. The Group's policy dictates regular monitoring of interest rate exposure with a view to taking suitable actions should exposure reach certain levels. Following the Group's acquisition of Distrelec B.V. and its subsidiaries, the Group's borrowings at variable rates, and hence its exposure to interest rate risk, increased.

As at 31 March 2024 (and 31 March 2023), the Group had US\$165 million and €31 million of private placement loan notes at fixed interest rates. All other borrowings were at variable rates. At 31 March 2024, 26% (2022/23: 49%) of the Group's gross borrowings excluding lease liabilities (total borrowings plus bank overdrafts) was at fixed rates, with surplus cash deposited at variable rates.

Sensitivity analysis of exposure to interest rates and foreign exchange rates

The sensitivity analysis is based on the following:

  • Change of one percentage point in market interest rates affecting all variable rate elements of financial instruments.
  • Change of 5% in euro and US dollar exchange rates affecting the fair value of derivative financial instruments designated as hedging instruments and other financial assets and liabilities. The transactional foreign exchange effect in equity due to net investment hedges included below would be offset in full by the translation of the US and European subsidiaries.
2024 2023
Impact on
income
statement
gain / (loss)
£m
Impact on
equity
gain / (loss)
£m
Impact on
income
statement
gain / (loss)
£m
Impact on
equity
gain / (loss)
£m
One percentage point increase in
interest rates
(1.9) 1.0
5% weakening of the euro 1.1 5.4 1.6 0.5
5% weakening of the US dollar (2.1) 10.0 (6.3) 4.3

A corresponding decrease in interest rates or strengthening of exchange rates would result in an equal and opposite effect to the amounts above.

Capital management

The Board's policy is to maintain a strong capital base always, with an appropriate debt to equity mix, to ensure investor, creditor and market confidence and to support the future development of the business. The Board monitors ROCE (Note 3), and the level of dividends to ordinary shareholders.

The Group seeks to raise debt from a variety of sources and with a variety of maturities. As at 31 March 2024, the Group had a £400 million sustainability-linked loan facility, with an accordion of up to a further £100 million, which has a maturity of October 2028 with an option for the Group to extend for a further one year subject to individual lender approval; private placement loan notes of €18 million with a maturity of October 2026, US\$80 million with a maturity of December 2026, €13 million with a maturity of October 2029, US\$35 million with a maturity of March 2030 and US\$50 million with a maturity of October 2031; and a €150 million term loan maturing in April 2026.

The Group's debt covenants are net debt to adjusted EBITDA to be less than 3.25 times and EBITA to interest to be greater than 3 times, which are measured on a rolling 12-month basis at half year and year end. At the year end the Group comfortably met these covenants with net debt to adjusted EBITDA of 1.1x (2022/23: 0.2x) and EBITA to interest of 10.5x (2022/23: 34.2x).

There were no significant changes in the Group's approach to capital management during the year.

For the year ended 31 March 2024

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

The Group has relatively high interest cover. The Group's policy dictates regular monitoring of interest rate exposure with a view to taking suitable actions should exposure reach certain levels. Following the Group's acquisition of Distrelec B.V. and its subsidiaries, the Group's borrowings at variable rates, and

As at 31 March 2024 (and 31 March 2023), the Group had US\$165 million and €31 million of private placement loan notes at fixed interest rates. All other borrowings were at variable rates. At 31 March 2024, 26% (2022/23: 49%) of the Group's gross borrowings excluding lease liabilities (total borrowings plus bank overdrafts) was at fixed rates, with surplus cash deposited at variable rates.

– Change of one percentage point in market interest rates affecting all variable rate elements of

– Change of 5% in euro and US dollar exchange rates affecting the fair value of derivative financial instruments designated as hedging instruments and other financial assets and liabilities. The transactional foreign exchange effect in equity due to net investment hedges included below would

Impact on income statement gain / (loss) £m

interest rates (1.9) – 1.0 – 5% weakening of the euro 1.1 5.4 1.6 0.5 5% weakening of the US dollar (2.1) 10.0 (6.3) 4.3 A corresponding decrease in interest rates or strengthening of exchange rates would result in an

2024 2023

Impact on income statement gain / (loss) £m

Impact on equity gain / (loss) £m

Capital management

The Board's policy is to maintain a strong capital base always, with an appropriate debt to equity mix, to ensure investor, creditor and market confidence and to support the future development of the business. The Board monitors ROCE (Note 3), and the level of dividends to ordinary shareholders. The Group seeks to raise debt from a variety of sources and with a variety of maturities. As at

31 March 2024, the Group had a £400 million sustainability-linked loan facility, with an accordion of up to a further £100 million, which has a maturity of October 2028 with an option for the Group to extend for a further one year subject to individual lender approval; private placement loan notes of €18 million with a maturity of October 2026, US\$80 million with a maturity of December 2026, €13 million with a maturity of October 2029, US\$35 million with a maturity of March 2030 and US\$50 million with

The Group's debt covenants are net debt to adjusted EBITDA to be less than 3.25 times and EBITA to interest to be greater than 3 times, which are measured on a rolling 12-month basis at half year and year end. At the year end the Group comfortably met these covenants with net debt to adjusted

There were no significant changes in the Group's approach to capital management during the year.

a maturity of October 2031; and a €150 million term loan maturing in April 2026.

EBITDA of 1.1x (2022/23: 0.2x) and EBITA to interest of 10.5x (2022/23: 34.2x).

Impact on equity gain / (loss) £m

Sensitivity analysis of exposure to interest rates and foreign exchange rates

be offset in full by the translation of the US and European subsidiaries.

For the year ended 31 March 2024

Market risk – interest rate risk

financial instruments.

One percentage point increase in

23 Financial risk management continued

hence its exposure to interest rate risk, increased.

The sensitivity analysis is based on the following:

equal and opposite effect to the amounts above.

24 Provisions and contingent liabilities

Provisions are recognised when the Group has a present obligation as a result of a past event and a reasonable estimate can be made of a probable adverse outcome. Otherwise, material contingent liabilities are disclosed unless the transfer of economic benefits is remote.

Reorganisation
provision
£m
Penalties and
interest on
uncertain
income tax
provision
£m
Dilapidation
provision
£m
Total
£m
At 1 April 2023 2.1 4.0 0.4 6.5
Acquisitions (Note 29) 0.1 1.4 1.5
Additions 7.6 0.1 0.8 8.5
Utilised (5.5) (5.5)
Released (0.6) (1.2) (1.8)
At 31 March 2024 3.6 3.0 2.6 9.2

Analysed in the balance sheet as:

2024
£m
2023
£m
Current 5.0 1.8
Non-current 4.2 4.7
9.2 6.5

The reorganisation provision is expected to be fully spent by March 2027 and the dilapidation provision is expected to be fully utilised by March 2028.

At 31 March 2024, there were no material contingent liabilities (2022/23: none).

25 Capital commitments

As at 31 March 2024, the Group is contractually committed to, but has not provided for, future capital expenditure of £8.0 million (2022/23: £3.5 million) for property, plant and equipment and £4.6 million (2022/23: £2.1 million) for intangible assets.

26 Share capital and share premium

Number of
shares
Share capital
£m
Share premium
£m
Total
£m
Issued and fully paid ordinary shares of 10p each:
At 1 April 2022 471,022,022 47.1 231.4 278.5
Issues to settle employee share awards 1,762,387 0.2 4.6 4.8
At 31 March 2023 472,784,409 47.3 236.0 283.3
Issues to settle employee share awards 1,227,903 0.1 3.5 3.6
At 31 March 2024 474,012,312 47.4 239.5 286.9

The EBT buys shares on the open market and holds them in trust for employees participating in the Group's share-based payment schemes. At 31 March 2024, the EBT held 343,147 shares (2022/23: 336,084 shares) which had not yet vested unconditionally with employees.

27 Other reserves

Hedging Cumulative
translation
reserve
£m
reserve
£m
Total
£m
At 1 April 2022 (0.7) 60.9 60.2
Foreign exchange translation differences 43.0 43.0
Fair value gain on net investment hedges (Note 23) 5.4 5.4
Cash flow hedging gains taken to equity 3.9 3.9
Tax on other comprehensive income (Note 11) (0.7) (0.7)
Total comprehensive income 3.2 48.4 51.6
Cash flow hedging gains transferred to inventories (3.7) (3.7)
Tax on cash flow hedging transferred to inventories 0.7 0.7
At 31 March 2023 (0.5) 109.3 108.8
Foreign exchange translation differences (4.0) (4.0)
Fair value gain on net investment hedges (Note 23) 3.4 3.4
Cash flow hedging gains taken to equity 1.3 1.3
Cash flow hedging gains transferred to cost of sales (1.4) (1.4)
Total comprehensive expense (0.1) (0.6) (0.7)
Cash flow hedging gains transferred to inventories (1.6) (1.6)
Tax on cash flow hedging transferred to inventories 0.4 0.4
Cash flow hedging losses transferred to acquisition purchase price 1.8 1.8
Tax on cash flow hedging transferred to acquisition purchase price (0.4) (0.4)
At 31 March 2024 (0.4) 108.7 108.3

For the year ended 31 March 2024

Group accounts continued

28 Related parties

The Group's joint venture (Note 17) is a related party and during the year, the Group made sales of £4.0 million (2022/23: £4.5 million) to the joint venture, and a balance of £1.5 million (2022/23: £2.8 million) was outstanding at the year end.

The Group's pension schemes are related parties and the Group's transactions with them are disclosed in Note 10. Transactions and balances between the Company and its subsidiaries have been eliminated on consolidation.

The key management personnel of the Group are the Directors and the Senior Management Team / Executive Committee, whose compensation was:

2024
£m
2023
£m
Short-term employee benefits 6.1 12.0
Post-employment benefits 0.1 0.2
Termination benefits 0.6 1.8
Share-based payments 1.1 8.1
7.9 22.1

29 Acquisitions

On 30 June 2023 the Group acquired 100% of the issued share capital of Distrelec B.V. and its subsidiaries (Distrelec), a high-service, digital-led distributor of industrial and maintenance, repair and operations (MRO) products in Europe. Distrelec significantly expands the Group's presence in continental Europe and will leverage the Group's existing operations to drive value-accretive growth. The goodwill is attributable to cost synergies in procurement, logistics and warehousing, and marketing and administration, in addition to revenue synergies from cross-selling opportunities of RS's own brand and solutions offer. Distrelec is included in EMEA.

The fair value of the net assets acquired, consideration paid and goodwill arising, plus transaction costs and contribution to the Group's results since acquisition were:

£m
Intangible assets – customer relationships 73.5
Intangible assets – brands 22.1
Intangible assets – software 10.6
Property, plant and equipment 0.6
Right-of-use assets 29.8
Inventories 51.6
Current trade and other receivables 27.1
Cash and cash equivalents – cash and short-term deposits 9.0
Current trade and other payables (36.2)
Current lease liabilities (2.4)
Current provisions (0.2)
Non-current lease liabilities (26.1)
Non-current other payables (11.1)
Non-current other provisions (1.3)
Current income tax liabilities (4.9)
Deferred tax liabilities (14.1)
Net assets acquired 128.0
Indemnification assets (included in non-current other receivables) 2.8
Goodwill 182.3
Consideration paid – cash 313.1
Acquisition-related costs charged to operating costs:
In 2023/24 4.7
In 2022/23 2.8
Revenue since acquisition 134.6
Loss after tax since acquisition 1.1
Trade and other receivables:
Gross contractual amounts receivable 27.9
Estimate of amounts not expected to be collected 0.8

For the year ended 31 March 2024

29 Acquisitions continued

Group accounts continued

£m

NOTES TO THE GROUP ACCOUNTS CONTINUED

The Group's joint venture (Note 17) is a related party and during the year, the Group made sales of £4.0 million (2022/23: £4.5 million) to the joint venture, and a balance of £1.5 million

in Note 10. Transactions and balances between the Company and its subsidiaries have

The key management personnel of the Group are the Directors and the Senior Management

On 30 June 2023 the Group acquired 100% of the issued share capital of Distrelec B.V. and its subsidiaries (Distrelec), a high-service, digital-led distributor of industrial and maintenance, repair and operations (MRO) products in Europe. Distrelec significantly expands the Group's presence in continental Europe and will leverage the Group's existing operations to drive value-accretive growth. The goodwill is attributable to cost synergies in procurement, logistics and warehousing, and marketing and administration, in addition to revenue synergies from cross-selling opportunities

The Group's pension schemes are related parties and the Group's transactions with them are disclosed

Short-term employee benefits 6.1 12.0 Post-employment benefits 0.1 0.2 Termination benefits 0.6 1.8 Share-based payments 1.1 8.1

2024 £m 2023 £m The fair value of the net assets acquired, consideration paid and goodwill arising, plus transaction

Intangible assets – customer relationships 73.5 Intangible assets – brands 22.1 Intangible assets – software 10.6 Property, plant and equipment 0.6 Right-of-use assets 29.8 Inventories 51.6 Current trade and other receivables 27.1 Cash and cash equivalents – cash and short-term deposits 9.0 Current trade and other payables (36.2) Current lease liabilities (2.4) Current provisions (0.2) Non-current lease liabilities (26.1) Non-current other payables (11.1) Non-current other provisions (1.3) Current income tax liabilities (4.9) Deferred tax liabilities (14.1) Net assets acquired 128.0 Indemnification assets (included in non-current other receivables) 2.8 Goodwill 182.3 Consideration paid – cash 313.1

In 2023/24 4.7 In 2022/23 2.8 Revenue since acquisition 134.6 Loss after tax since acquisition 1.1

Gross contractual amounts receivable 27.9 Estimate of amounts not expected to be collected 0.8

costs and contribution to the Group's results since acquisition were:

Acquisition-related costs charged to operating costs:

Trade and other receivables:

7.9 22.1

For the year ended 31 March 2024

(2022/23: £2.8 million) was outstanding at the year end.

Team / Executive Committee, whose compensation was:

of RS's own brand and solutions offer. Distrelec is included in EMEA.

28 Related parties

29 Acquisitions

been eliminated on consolidation.

The goodwill will not be deductible for tax purposes. The indemnification assets relate to:

  • £1.9 million for full indemnification from the sellers of costs under the lease of the regional distribution centre in the Netherlands from 1 January 2027 to the end of the lease in November 2036, or when the lease is exited if earlier, measured as the difference between the right-of-use asset and the lease liability for that lease over that time frame, with a range of outcomes from £nil to an amount equal to the aggregate of any such costs (capped at the consideration for the acquisition); and
  • £0.9 million for contractual indemnifications relating to uncertain tax provisions measured on the same basis as the provisions, with a range of outcomes from £nil to £0.9 million.

If the acquisition had occurred on 1 April 2023, the Group's revenue and profit for the year ended 31 March 2024 would have been £2,992.0 million and £178.5 million respectively, including the additional amortisation of acquired intangibles that would have been charged and the consequential tax effects.

Included in acquisition-related items for the year ended 31 March 2024 was the release of the £0.4 million contingent consideration payable on acquisition of domnick hunter-RL (Thailand) Co., Ltd. given the conditions for payment were not met.

On 2 April 2024 the Group acquired Trident Australia Pty Ltd (Trident), a specialist MRO distribution and rental, calibration and mechanical services partner for the energy and natural resource industry in Australia, for an estimated £8.0 million on a debt-free, cash-free, tax-free basis. The completion accounts are being prepared and once agreed the consideration will be finalised and the fair value of the net assets acquired assessed.

30 Related undertakings

A full list of related undertakings (comprising subsidiaries and a joint venture) is set out below. All subsidiaries are wholly owned except where indicated below and operate within their countries of incorporation. Those companies marked with an asterisk (*) are indirectly held by the Company.

Name and registered address of undertaking Country of
incorporation
Class of
share held
Distributor of product and service solutions
RS Components Pty Limited* Australia Ordinary
25, Pavesi Street, Smithfield, Sydney NSW 2164, Australia
Distrelec Gesellschaft m.b.H.* Austria Ordinary
Jagdgasse 25, 1100 Wien, Austria
RS Components Handelsgesellschaft m.b.H*
Albrechtser Straße 11, 3950, Gmünd, Austria
Austria Share of equity
Name and registered address of undertaking Country of
incorporation
Class of
share held
RS Integrated Supply Belgium* Belgium Ordinary
Louizalaan 65/11, 1050 Elsene, Belgium
RS Americas (Canada), Inc.* Canada Common
1155 Lola Street, Unit 6, Ottawa, ON, K1K 4C1, Canada
RS Integrated Supply Canada Corp.*
600-1741 Lower Waters Street, Halifax NS B3J 0J2, Canada
Canada Common
RS Group Limitada (DBA – RS Limitada)* Chile Ordinary
Av. Eduardo Frei Montalva, 6001-71 Conchali, Santiago, Chile
RS Components Limited*
Suite 1608, Level 16, Tower 1, Kowloon Commerce Centre, 51 Kwai
Cheong Road, Kwai Chung, Hong Kong
China Ordinary
RS Components (Shanghai) Company Limited*
Unit 501, Floor 5, Building C, The New Bund World Trade Center Phase II,
No.3, Lane 227, Dong Yu Road, Pudong Shanghai, China
China Ordinary
Elfa Distrelec A/S* Denmark Ordinary
Haslegårdsvej 8-12, 8210 Aarhus V , Denmark
RS Components A/S* Denmark Ordinary
Nattergalevej 6, 2400, København NV, Denmark
Risoul Dominicana S.R.L* Dominican Ordinary
Autopista Duarte KM 17, Calle Los Almejos, Palma Enana No 13, Nave 1,
Villa Linda, Palmarejito, Santo Domingo Oeste, Dominican Republic
Republic
Elfa Distrelec OÜ* Estonia Ordinary
Hobujaama 4, Tallinn 10151 Estonia
Elfa Distrelec Oy* Finland Ordinary
Bertel Jungin Aukio 5, FI-02600, Finland
RS Components SAS* France Ordinary
Rue Norman King, 60000, Beauvais, France
RS Integrated Supply France*
Rue Norman King BF 453, F-60031 Beauvais Cedex, France
France Ordinary
Distrelec Deutschland GmbH* Germany Ordinary
Lise-Meitner-Str. 4, DE-28359 Bremen, Germany
RS Components GmbH* Germany Ordinary
Mainzer Landstraße 180, 60327, Frankfurt, Germany
RS Integrated Supply Deutschland GmbH*
Bleibtreustr. 21, 10623, Berlin, Germany
Germany Ordinary

For the year ended 31 March 2024

Group accounts continued

30 Related undertakings continued

Name and registered address of undertaking Country of
incorporation
Class of
share held
RS Integrated Supply Hungary Korlátolt Felelősségű Társaság*
1062, 1-3. Tower A, 6th floor, Budapest, Hungary
Hungary Ordinary
RS Components & Controls (India) Limited*†
222 Okhla Industrial Estate, New Delhi, India
India Ordinary
Distrelec Italia S.r.l.*
Via Ramazzotti 12, 20045 Lainate, Italy
Italy Ordinary
RS Components S.r.l.*
Sesto san Giovanni, Viale Thomas Alva Edison, 110, 20099, MI, Italy
Italy Ordinary
RS Integrated Supply Italy S.r.l.*
Sesto san Giovanni, Viale Thomas Alva Edison, 110, 20099, MI, Italy
Italy Ordinary
RS Components KK*
West Tower 12F, Yokohama Business Park, 134 Godocho, Hodogaya,
Yokohama, Kanagawa, 240-0005, Japan
Japan Ordinary
Elfa Distrelec SIA*
Krišjāņa Valdemāra iela 62, Rīga LV 1013, Latvia
Latvia Ordinary
Elfa Distrelec, UAB*
Visorių g. 2-309, LT-08300 Vilnius, Lithuania
Lithuania Ordinary
RS Components Sdn. Bhd.*
Suite 9D, Level 9, Menara Ansar, 65 Jalan Trus, Johor Bahru, 80000,
Johor, Malaysia
Malaysia Ordinary
Allied Electronics & Automation S. de R.L. de C.V.*
Avenida Circunvalación Agustin Yalez N° 2613 Int. 1A 105, Colonia Arcos
Vallarta Sur, Guadalajara Jalisco, 44500 Mexico
Mexico Ordinary
Risoul y Cia, S.A. de C.V.*
Avenida Sendero Divisorio 400, Residencia Casa Bella, San Nicolas de los
Garza, Nuevo Leon, 66428, Mexico
Mexico Ordinary
Storeroom Solutions Mexico, S. de R.L. de C.V.*
Florencia 57 P, 3 Juarez Distritio Federal, 06600, Mexico
Mexico Ordinary
Distrelec B.V.*
De Tweeling 28, 5215 MC 's Hertogenbosch, Netherlands
Netherlands Ordinary
Liscombe B.V.*
Jarmuiden 56 a, 1046 AE, Amsterdam, Netherlands
Netherlands Ordinary
RS Components B.V.*
Bingerweg 19, 2031 AZ Haarlem, Netherlands
Netherlands Ordinary
Name and registered address of undertaking Country of
incorporation
Class of
share held
RS Integrated Supply Netherlands B.V.* Netherlands Ordinary
Bingerweg 19, 2031 AZ Haarlem, Netherlands
RS Components Limited* New Zealand Ordinary
KPMG, 18 Viaduct Harbour Avenue, Auckland, 1010, New Zealand
Elfa Distrelec AS* Norway Ordinary
Apotekergata 10B, 0180 Oslo Norway
RS Components AS* Norway Ordinary
10. etg., Fredrik Selmers vei 6, Oslo, 0663, Norway
RS Components Corporation*
21st Floor Multinational Bancorporation Centre, 6805 Ayala Avenue,
Makati City, Philippines
Philippines Common and
preference
Elfa Distrelec Sp. z.o.o*
Al. Jerozolimskie 136, PL-02-305, Warszawa, Poland
Poland Ordinary
RS Components sp. z.o.o.* Poland Ordinary
Ul. Domaniewska 48, 02-672, Warszawa, Poland
RS Integrated Supply Poland Sp. z.o.o.*
Ul. Domaniewska 48, 02-672, Warszawa, Poland
Poland Ordinary
Radionics Limited* Republic Ordinary
Glenview Industrial Estate, Herberton Road, Rialto, Dublin 12, Ireland of Ireland
RS Integrated Supply Ireland Limited* Republic Ordinary
Glenview Industrial Estate, Herberton Road, Rialto, Dublin 12, Ireland of Ireland
Synovos Ireland Limited* Republic Ordinary
70 Sir John Rogerson's Quay, Dublin 2, Ireland of Ireland
RS Components Pte Ltd* Singapore Ordinary
112 Robinson Road, #05-01, 068902, Singapore
RS Integrated Supply Singapore Pte. Ltd.*
10 Ubi Crescent, #06-18 Ubi Techpark, 408564, Singapore
Singapore Ordinary
Synovos Singapore Pte. Ltd.*
1 Marina Boulevard, #28-00, One Marina Boulevard, 018989, Singapore
Singapore Ordinary
RS Integrated Supply Slovakia s.r.o.* Slovakia Ordinary
Landererova 12, Bratislava- mestská časť Staré Mesto, 81109, Slovakia
Amidata S.A.U.* Spain Ordinary
Avenida de Bruselas 6, Alcobendas, 28108, Madrid, Spain
Risoul Iberica SA*
08402 – Granollers, calle Girona, numero 85, Barcelona, Spain
Spain Ordinary

Country of

Class of

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

Group accounts continued

NOTES TO THE GROUP ACCOUNTS CONTINUED

RS Integrated Supply Hungary Korlátolt Felelősségű Társaság* Hungary Ordinary

RS Components & Controls (India) Limited*† India Ordinary

Distrelec Italia S.r.l.* Italy Ordinary

RS Components S.r.l.* Italy Ordinary

RS Integrated Supply Italy S.r.l.* Italy Ordinary

RS Components KK* Japan Ordinary

Elfa Distrelec SIA* Latvia Ordinary

Elfa Distrelec, UAB* Lithuania Ordinary

RS Components Sdn. Bhd.* Malaysia Ordinary

Allied Electronics & Automation S. de R.L. de C.V.* Mexico Ordinary

Risoul y Cia, S.A. de C.V.* Mexico Ordinary

Storeroom Solutions Mexico, S. de R.L. de C.V.* Mexico Ordinary

Distrelec B.V.* Netherlands Ordinary

Liscombe B.V.* Netherlands Ordinary

RS Components B.V.* Netherlands Ordinary

Country of incorporation Class of share held Name and registered address of undertaking

Apotekergata 10B, 0180 Oslo Norway

Makati City, Philippines

Bingerweg 19, 2031 AZ Haarlem, Netherlands

  1. etg., Fredrik Selmers vei 6, Oslo, 0663, Norway

Al. Jerozolimskie 136, PL-02-305, Warszawa, Poland

Ul. Domaniewska 48, 02-672, Warszawa, Poland

Ul. Domaniewska 48, 02-672, Warszawa, Poland

70 Sir John Rogerson's Quay, Dublin 2, Ireland

112 Robinson Road, #05-01, 068902, Singapore

10 Ubi Crescent, #06-18 Ubi Techpark, 408564, Singapore

Avenida de Bruselas 6, Alcobendas, 28108, Madrid, Spain

08402 – Granollers, calle Girona, numero 85, Barcelona, Spain

KPMG, 18 Viaduct Harbour Avenue, Auckland, 1010, New Zealand

Country of incorporation

of Ireland

of Ireland

of Ireland

RS Integrated Supply Netherlands B.V.* Netherlands Ordinary

RS Components Limited* New Zealand Ordinary

Elfa Distrelec AS* Norway Ordinary

RS Components AS* Norway Ordinary

Elfa Distrelec Sp. z.o.o* Poland Ordinary

RS Components sp. z.o.o.* Poland Ordinary

RS Integrated Supply Poland Sp. z.o.o.* Poland Ordinary

RS Components Pte Ltd* Singapore Ordinary

RS Integrated Supply Singapore Pte. Ltd.* Singapore Ordinary

Synovos Singapore Pte. Ltd.* Singapore Ordinary

RS Integrated Supply Slovakia s.r.o.* Slovakia Ordinary

Amidata S.A.U.* Spain Ordinary

Risoul Iberica SA* Spain Ordinary

Radionics Limited* Republic

RS Integrated Supply Ireland Limited* Republic

Synovos Ireland Limited* Republic

Glenview Industrial Estate, Herberton Road, Rialto, Dublin 12, Ireland

Glenview Industrial Estate, Herberton Road, Rialto, Dublin 12, Ireland

1 Marina Boulevard, #28-00, One Marina Boulevard, 018989, Singapore

Landererova 12, Bratislava- mestská časť Staré Mesto, 81109, Slovakia

RS Components Corporation* Philippines Common and 21st Floor Multinational Bancorporation Centre, 6805 Ayala Avenue, preference

Class of share held

Ordinary

Ordinary

Ordinary

For the year ended 31 March 2024

Name and registered address of undertaking

30 Related undertakings continued

1062, 1-3. Tower A, 6th floor, Budapest, Hungary

Sesto san Giovanni, Viale Thomas Alva Edison, 110, 20099, MI, Italy

Sesto san Giovanni, Viale Thomas Alva Edison, 110, 20099, MI, Italy

West Tower 12F, Yokohama Business Park, 134 Godocho, Hodogaya,

Suite 9D, Level 9, Menara Ansar, 65 Jalan Trus, Johor Bahru, 80000,

Avenida Circunvalación Agustin Yalez N° 2613 Int. 1A 105, Colonia Arcos

Avenida Sendero Divisorio 400, Residencia Casa Bella, San Nicolas de los

222 Okhla Industrial Estate, New Delhi, India

Via Ramazzotti 12, 20045 Lainate, Italy

Yokohama, Kanagawa, 240-0005, Japan

Krišjāņa Valdemāra iela 62, Rīga LV 1013, Latvia

Visorių g. 2-309, LT-08300 Vilnius, Lithuania

Vallarta Sur, Guadalajara Jalisco, 44500 Mexico

Florencia 57 P, 3 Juarez Distritio Federal, 06600, Mexico

De Tweeling 28, 5215 MC 's Hertogenbosch, Netherlands

Jarmuiden 56 a, 1046 AE, Amsterdam, Netherlands

Bingerweg 19, 2031 AZ Haarlem, Netherlands

Garza, Nuevo Leon, 66428, Mexico

Johor, Malaysia

30 Related undertakings continued

Name and registered address of undertaking incorporation share held
Name and registered address of undertaking Country of
incorporation
Class of
share held
RS Integrated Supply Puerto Rico LLC* United States Common
Elfa Distrelec AB* Sweden Ordinary Two Radnor Corporate Center, Suite 400, Radnor, PA 19087, United States of America
Kronborgsgränd 1, 164 46 Kista, Sweden RS Integrated Supply US Inc.* United States Common
RS Components AB* Sweden Ordinary Two Radnor Corporate Center, Suite 400, Radnor, PA 19087, United States of America
Kronborgsgränd 1, 164 46 Kista, Sweden
RS Integrated Supply Sweden AB* Sweden Ordinary Holding, Financing and Management Companies
Drottninggatan 96, 113 60, Stockholm, Sweden Electrocomponents Limited China Ordinary
Distrelec Schweiz AG* Switzerland Ordinary Suite 1608, Level 16, Tower 1, Kowloon Commerce Centre, 51 Kwai Cheong
Road, Kwai Chung, Hong Kong
Grabenstrasse 6, 8606 Nänikon, Switzerland
Domnick (Thailand) Co., Ltd.* (86.74%) Thailand Ordinary RS Components Business Services (Foshan) Limited*
22nd Floor, Glory International Financial Center, No.25, Ronghe Road,
China Ordinary
No. 99/1-3, Naradhiwas Rajanagarindra Road, Chong Nonsi, Guicheng, Nanhai District, Foshan, Guangdong, 528200, China
Yan Nawa, Bangkok, 10120, Thailand Electrocomponents France SARL* France Ordinary
RS Components Co., Ltd* Thailand Ordinary Rue Norman King, 60000, Beauvais, France
GMM Grammy Place, Room No. 1901-1904, Floor 19, No. 50, Sukhumvit 21 Bodenfeld Immobilien GmbH* Germany Ordinary
(Asoke), Klongtoey Nua, Wattana, Bangkok, 10110, Thailand Mainzer Landstraße 180, 60327, Frankfurt, Germany
Distrelec Ltd* UK Ordinary Electrocomponents Jersey Finance Unlimited* Jersey Common
7th floor, 2 St Peter's Square, Manchester, M2 3AA, UK 44 Esplanade, St Helier, JE4 9WG Jersey
IESA A & D Limited* UK Ordinary Synovos Netherlands C.V.* Netherlands Partnership
IESA Works Daten Park, Birchwood, Warrington, Cheshire, WA3 6UT, UK Two Radnor Corporate Center, Suite 400, Radnor, PA 19087, United States
John Liscombe Limited* UK Ordinary and Electrocomponents Holdings (Thailand) Limited* (49.00%) Thailand Ordinary
Fifth Floor, Two Pancras Square, London N1C 4AG, UK preference GMM Grammy Place, Room No. 1901-1904, Floor 19, No. 50, Sukhumvit 21
Needlers Limited* UK Ordinary and (Asoke), Klongtoey Nua, Wattana, Bangkok, 10110, Thailand
Fifth Floor, Two Pancras Square, London N1C 4AG, UK preference Electrocomponents Newco (Thailand) Limited* (86.73%) Thailand Ordinary
OKdo Technology Limited* UK Ordinary GMM Grammy Place, Room No. 1901-1904, Floor 19, No. 50, Sukhumvit 21
Fifth Floor, Two Pancras Square, London N1C 4AG, UK (Asoke), Klongtoey Nua, Wattana, Bangkok, 10110, Thailand
RS Components Limited UK Ordinary Electrocomponents (Thailand) Limited* (73.99%) Thailand Ordinary
Birchington Road, Weldon, Corby, Northamptonshire, NN17 9RS, UK GMM Grammy Place, Room No. 1901-1904, Floor 19, No. 50, Sukhumvit 21
RS Integrated Supply UK Limited* UK Ordinary (Asoke), Klongtoey Nua, Wattana, Bangkok, 10110, Thailand
IESA Works Daten Park, Birchwood, Warrington, Cheshire, WA3 6UT, UK Electrocomponents Overseas Limited* UK Ordinary
MRO Distribution, Inc.* United States Common Fifth Floor, Two Pancras Square, London N1C 4AG, UK
Two Radnor Corporate Center, Suite 400, Radnor, PA 19087, United States of America Electrocomponents US Finance Limited* UK Ordinary
New DEAM, LLC* United States Common Fifth Floor, Two Pancras Square, London N1C 4AG, UK
Two Radnor Corporate Center, Suite 400, Radnor, PA 19087, United States of America IESA A & D Holdings Limited* UK Ordinary
RS Americas, Inc* United States Common IESA Works Daten Park, Birchwood, Warrington, Cheshire, WA3 6UT, UK
7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States of America

Country of

Class of

NOTES TO THE GROUP ACCOUNTS CONTINUED

For the year ended 31 March 2024

Group accounts continued

30 Related undertakings continued

Name and registered address of undertaking incorporation share held
Name and registered address of undertaking Country of
incorporation
Class of
share held
RS Limited* UK Ordinary
IESA Holdings Limited*
IESA Works Daten Park, Birchwood, Warrington, Cheshire, WA3 6UT, UK
UK Ordinary Fifth Floor, Two Pancras Square, London N1C 4AG, UK
† Note 17 provides details about the Company's interest in the joint venture.
Needlers Holdings Limited*
Fifth Floor, Two Pancras Square, London N1C 4AG, UK
UK Ordinary and
preference
RS Components Limited (UK), RS Components B.V. (Netherlands) and RS Components GmbH
(Germany) operate branch offices in South Africa, the Philippines, China (Taiwan), Belgium and
RS Components Holdings Limited*
Fifth Floor, Two Pancras Square, London N1C 4AG, UK
UK Ordinary Switzerland.
RS Group International Holdings Limited
Fifth Floor, Two Pancras Square, London N1C 4AG, UK
UK Ordinary
RS Group Pension Trustees Limited
Fifth Floor, Two Pancras Square, London N1C 4AG, UK
UK Ordinary
Electrocomponents, Inc*
7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States
United States
of America
Common and
preference
Electrocomponents North America, Inc.*
7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States
United States
of America
Common
Electrocomponents North America LLC*
7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States
United States
of America
Common
Electrocomponents (US), Inc.*
7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States
United States
of America
Common
Electrocomponents US LLC*
7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States
United States
of America
Common
Synovos International, Inc.*
Two Radnor Corporate Center, Suite 400, Radnor, PA 19087, United States
United States
of America
Common
Not currently trading
RS Components (Proprietary) Limited*
20 Indianapolis Street, Kyalami Business Park, Kyalami Midrand, Gauteng,
1684, South Africa
South Africa Ordinary
Risoul (Trinidad and Tobago) Limited*
Nunez & Co, Level 2, Invaders Bay Tower, Invaders Bay, Off Audrey Jeffers
Highway, Port of Spain, Trinidad and Tobago
Trinidad and
Tobago
Ordinary
Electro Lighting Group Limited*
Fifth Floor, Two Pancras Square, London N1C 4AG, UK
UK Ordinary
IESA Limited
Fifth Floor, Two Pancras Square, London N1C 4AG, UK
UK Ordinary

IESA Works Daten Park, Birchwood, Warrington, Cheshire, WA3 6UT, UK

IESA Holdings Limited* UK Ordinary

RS Group International Holdings Limited UK Ordinary

RS Group Pension Trustees Limited UK Ordinary

7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States preference

Electrocomponents, Inc* United States

Electrocomponents North America, Inc.* United States

Electrocomponents North America LLC* United States

Electrocomponents (US), Inc.* United States

Electrocomponents US LLC* United States

Synovos International, Inc.* United States

Risoul (Trinidad and Tobago) Limited* Trinidad and

RS Components (Proprietary) Limited* South Africa Ordinary

Electro Lighting Group Limited* UK Ordinary

IESA Limited UK Ordinary

Needlers Holdings Limited* UK Ordinary and Fifth Floor, Two Pancras Square, London N1C 4AG, UK preference RS Components Holdings Limited* UK Ordinary

Country of incorporation

of America

of America

of America

of America

of America

of America

Tobago

Class of share held Name and registered address of undertaking

Switzerland.

Fifth Floor, Two Pancras Square, London N1C 4AG, UK † Note 17 provides details about the Company's interest in the joint venture. Country of incorporation

RS Limited* UK Ordinary

RS Components Limited (UK), RS Components B.V. (Netherlands) and RS Components GmbH (Germany) operate branch offices in South Africa, the Philippines, China (Taiwan), Belgium and

Class of share held

Common and

Common

Common

Common

Common

Common

Ordinary

For the year ended 31 March 2024

Name and registered address of undertaking

30 Related undertakings continued

Fifth Floor, Two Pancras Square, London N1C 4AG, UK

Fifth Floor, Two Pancras Square, London N1C 4AG, UK

Fifth Floor, Two Pancras Square, London N1C 4AG, UK

7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States

7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States

7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States

7151 Jack Newell Blvd S., Fort Worth, TX 76118, United States

Not currently trading

Highway, Port of Spain, Trinidad and Tobago

Fifth Floor, Two Pancras Square, London N1C 4AG, UK

Fifth Floor, Two Pancras Square, London N1C 4AG, UK

1684, South Africa

Two Radnor Corporate Center, Suite 400, Radnor, PA 19087, United States

20 Indianapolis Street, Kyalami Business Park, Kyalami Midrand, Gauteng,

Nunez & Co, Level 2, Invaders Bay Tower, Invaders Bay, Off Audrey Jeffers

Notes 2024
£m
2023
£m
Fixed assets
Tangible assets 7 15.1 15.7
Investments in subsidiaries 8 648.6 491.2
Total fixed assets 663.7 506.9
Current assets
Debtors: amounts falling due after more than one year 10 0.7 2.2
Debtors: amounts falling due within one year 10 1,242.6 995.7
Cash at bank and in hand 104.6 171.3
Total current assets 1,347.9 1,169.2
Creditors: amounts falling due within one year 11 (531.2) (512.0)
Net current assets 816.7 657.2
Total assets less current liabilities 1,480.4 1,164.1
Creditors: amounts falling due after more than one year 12 (440.9) (185.6)
Net assets 1,039.5 978.5
Capital and reserves
Share capital 16 47.4 47.3
Share premium account 16 239.5 236.0
Own shares held by Employee Benefit Trust (EBT) 16 (1.8) (2.2)
Profit and loss account (including profit for the year
of £155.6 million (2022/23: £142.5 million))
16 754.4 697.4
Total equity 1,039.5 978.5

COMPANY BALANCE SHEET COMPANY STATEMENT OF CHANGES IN EQUITY

As at 31 March 2024 For the year ended 31 March 2024

Share capital
£m
Share
premium
account
£m
Own shares
held by EBT
£m
Profit and
loss account
£m
Total
£m
At 1 April 2022 47.1 231.4 (3.0) 632.1 907.6
Profit and total comprehensive income for
the year
142.5 142.5
Dividends (Note 16) (88.6) (88.6)
Equity-settled share-based payments (Note 5) 14.2 14.2
Settlement of share awards (Note 16) 0.2 4.6 2.9 (2.9) 4.8
Purchase of own shares by EBT (Note 16) (2.1) (2.1)
Tax on equity-settled share-based payments 0.1 0.1
At 31 March 2023 47.3 236.0 (2.2) 697.4 978.5
Profit and total comprehensive income for
the year
155.6 155.6
Dividends (Note 16) (104.1) (104.1)
Equity-settled share-based payments (Note 5) 7.8 7.8
Settlement of share awards (Note 16) 0.1 3.5 1.9 (1.9) 3.6
Purchase of own shares by EBT (Note 16) (1.5) (1.5)
Tax on equity-settled share-based payments (0.4) (0.4)
At 31 March 2024 47.4 239.5 (1.8) 754.4 1,039.5

The Company accounts on pages 173 to 177 were approved by the Board of Directors on 22 May 2024 and were signed on its behalf by:

Kate Ringrose Chief Financial Officer

RS Group plc Company number: 647788

NOTES TO THE COMPANY ACCOUNTS

For the year ended 31 March 2024

Company accounts continued

1 General information

RS Group plc (the Company) is the parent company of the RS Group and is included in the consolidated accounts of RS Group plc (the Group accounts). The Company is a public limited company and is incorporated, registered and domiciled in England and Wales. The address of its registered office is Fifth Floor, Two Pancras Square, London N1C 4AG, UK.

2 Statement of compliance

The individual accounts of the Company have been prepared in compliance with United Kingdom Accounting Standards, including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' (FRS 102), and the Companies Act 2006.

3 Basis of preparation

These are the Company's separate accounts and have been prepared on a going concern basis, under the historical cost convention, as modified by the recognition of certain financial assets and liabilities measured at fair value through profit and loss. They are presented in sterling and rounded to the nearest £0.1 million. The principal accounting policies have been applied consistently unless otherwise stated.

The preparation of accounts under FRS 102 requires the Company to make judgements, estimates and assumptions that affect the application of accounting policies and reported amounts of assets and liabilities, income and expenses. There are no areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant that are included in these accounts.

Under section 408 of the Companies Act 2006 the Company is exempt from the requirement to present its own profit and loss account.

The Company has taken advantage of the following disclosure exemptions available under FRS 102:

  • i. preparation of a cash flow statement
  • ii. financial instrument disclosures
  • iii. share-based payment disclosures
  • iv.key management personnel compensation disclosure

Transactions in foreign currencies are recorded using the rate ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance sheet date are retranslated at the rate ruling at that date and the gains and losses on translation are recognised in profit or loss.

4 Employees

2024 2023
69 63
2024
£m
2023
£m
6.9 8.0
0.9 1.9
(0.2) 3.8
(0.4) (0.2)
0.4 0.3
7.6 13.8
0.6 1.4
8.2 15.2

Information on the Directors' remuneration is in the Directors' Remuneration Report on pages 99 to 115.

The numbers and costs above are for employees who work for the Company. There are a number of Group employees whose contracts of employment are with the Company but who actually work in its subsidiaries and perform no services directly for the Company. These employees are not included above.

5 Share-based payments

The Company operates a number of share-based payment schemes for employees of the Group, details of which are in Note 9 of the Group accounts. Certain of the Company's employees participate in the equity-settled LTIPs, DSBP and equity-settled SAYE which grant rights to the Company's own equity instruments and hence are accounted for as equity-settled share-based payments.

NOTES TO THE COMPANY ACCOUNTS CONTINUED

For the year ended 31 March 2024

6 Post-employment benefits

Company accounts continued

Employees of the Company may be members of the Group's UK pension schemes.

Defined benefit scheme

NOTES TO THE COMPANY ACCOUNTS

RS Group plc (the Company) is the parent company of the RS Group and is included in the consolidated accounts of RS Group plc (the Group accounts). The Company is a public limited company and is incorporated, registered and domiciled in England and Wales. The address of its

applicable in the UK and Republic of Ireland' (FRS 102), and the Companies Act 2006.

The individual accounts of the Company have been prepared in compliance with United Kingdom Accounting Standards, including Financial Reporting Standard 102 'The Financial Reporting Standard 4 Employees

included above.

5 Share-based payments

Aggregate employment costs

Average number of employees 2024 2023 Management and administration 69 63

Wages and salaries 6.9 8.0 Social security costs 0.9 1.9 Share-based payments – equity-settled (Note 5) (0.2) 3.8 Share-based payments – cash-settled (0.4) (0.2) Defined contribution retirement benefit costs (Note 6) 0.4 0.3

Termination benefits 0.6 1.4 Total 8.2 15.2 Information on the Directors' remuneration is in the Directors' Remuneration Report on pages 99 to 115. The numbers and costs above are for employees who work for the Company. There are a number of Group employees whose contracts of employment are with the Company but who actually work in its subsidiaries and perform no services directly for the Company. These employees are not

The Company operates a number of share-based payment schemes for employees of the Group, details of which are in Note 9 of the Group accounts. Certain of the Company's employees participate in the equity-settled LTIPs, DSBP and equity-settled SAYE which grant rights to the Company's own

equity instruments and hence are accounted for as equity-settled share-based payments.

2024 £m

2023 £m

7.6 13.8

These are the Company's separate accounts and have been prepared on a going concern basis, under the historical cost convention, as modified by the recognition of certain financial assets and liabilities measured at fair value through profit and loss. They are presented in sterling and rounded to the nearest £0.1 million. The principal accounting policies have been applied consistently unless

The preparation of accounts under FRS 102 requires the Company to make judgements, estimates and assumptions that affect the application of accounting policies and reported amounts of assets and liabilities, income and expenses. There are no areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant that are included in

Under section 408 of the Companies Act 2006 the Company is exempt from the requirement to

The Company has taken advantage of the following disclosure exemptions available under FRS 102:

Transactions in foreign currencies are recorded using the rate ruling at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies at the balance sheet date are retranslated at the rate ruling at that date and the gains and losses on translation are recognised in

registered office is Fifth Floor, Two Pancras Square, London N1C 4AG, UK.

For the year ended 31 March 2024

1 General information

2 Statement of compliance

present its own profit and loss account.

i. preparation of a cash flow statement ii. financial instrument disclosures iii. share-based payment disclosures

iv.key management personnel compensation disclosure

3 Basis of preparation

otherwise stated.

these accounts.

profit or loss.

There is no agreement or stated policy for charging the net defined benefit cost for the scheme to the individual Group entities. Both the Company and RS Components Limited, the main UK trading subsidiary of the Company, are the sponsoring employers. The majority of the scheme members work for RS Components Limited and so it accounts for the UK scheme as a defined benefit scheme in its accounts. The Company recognises a cost equal to its contributions.

Details of the UK defined benefit scheme is in Note 10 of the Group accounts.

Defined contribution scheme

Contributions to the defined contribution scheme are expensed as they fall due.

7 Tangible assets

Tangible assets are stated at cost (or deemed cost for the freehold warehouse facility which is occupied by a wholly owned subsidiary) less accumulated depreciation and any provisions for impairment. Cost includes the original purchase price, costs directly attributable to bringing the asset to its working condition for its intended use and any dismantling and restoration costs.

No depreciation has been charged on land. Other assets are depreciated to residual value on a straight-line basis over the following useful lives: investment property (freehold warehouse facility occupied by a wholly owned subsidiary) 50 years; leasehold improvements 10 years; plant and machinery 10 years; and computer equipment 5 years.

Investment
property
Leasehold
improvements
Plant and
machinery
Computer
equipment
Total
Cost £m £m £m £m £m
At 1 April 2023 and 31 March 2024 18.2 1.2 9.2 0.8 29.4
Depreciation
At 1 April 2023 3.0 0.7 9.2 0.8 13.7
Charged in the year 0.5 0.1 0.6
At 31 March 2024 3.5 0.8 9.2 0.8 14.3
Net book value
At 31 March 2024 14.7 0.4 15.1
At 31 March 2023 15.2 0.5 15.7

8 Investments in subsidiaries

Investments in subsidiaries, including loans that are expected to be repaid after more than one year although there is an option for the Company to require repayment on demand, are carried at the lower of cost and expected recoverable amount. Impairments are recognised in the profit and loss account.

The expense relating to share-based payments that grant rights to the Company's equity instruments to employees of other Group companies is treated as an increase in investments with the corresponding credit taken directly to reserves. In the year ended 31 March 2024, this amounted to £8.0 million (2022/23: £10.4 million).

Shares
£m
Loans
£m
Total
£m
Cost
At 1 April 2023 227.9 279.1 507.0
Additions 8.0 155.5 163.5
Written off on strike off of subsidiary (0.5) (0.3) (0.8)
Translation differences (6.0) (6.0)
At 31 March 2024 235.4 428.3 663.7
Impairments
At 1 April 2023 0.4 15.4 15.8
Written off on strike off of company (0.4) (0.3) (0.7)
At 31 March 2024 15.1 15.1
Net book value
At 31 March 2024 235.4 413.2 648.6
At 31 March 2023 227.5 263.7 491.2

A number of non-trading subsidiaries were struck off during the year.

A list of the Company's related undertakings is in Note 30 to the Group accounts.

Company accounts continued

NOTES TO THE COMPANY ACCOUNTS CONTINUED

For the year ended 31 March 2024

9 Financial instruments

Basic financial instruments

Basic financial assets, including cash and bank balances and amounts owed by subsidiary undertakings, are initially recognised at transaction price and then subsequently at amortised cost less any provision for impairment.

Basic financial liabilities, including accruals, other creditors, bank overdrafts and loans, private placement loan notes and amounts owed to subsidiary undertakings, are initially recognised at transaction price and then subsequently at amortised cost.

Derivative financial instruments and hedging activities

The Company has elected to adopt the recognition and measurement provisions of IAS 39 (as adopted in the UK) and the disclosure provisions of FRS 102 in respect of financial instruments.

The Company uses derivative financial instruments to cover its exposure to foreign exchange risks arising from operational and financing activities. It principally employs forward foreign exchange contracts to hedge against changes in exchange rates on behalf of its operating subsidiaries using back-to-back external and intra-group forward foreign exchange contracts and these subsidiaries apply cash flow hedging where appropriate. In accordance with its treasury policies, the Company does not hold or issue derivative financial instruments for trading purposes.

All the Company's derivatives are measured at fair value with changes in the fair values recognised in profit or loss.

10 Debtors

2024
£m
2023
£m
Amounts falling due within one year:
Amounts owed by subsidiary undertakings 1,233.8 988.1
Other derivative assets 3.8 3.4
Prepayments 5.0 4.2
Debtors: amounts falling due within one year 1,242.6 995.7
Amounts falling due after more than one year:
Deferred tax asset (Note 13) 0.7 2.2
Debtors: amounts falling due after more than one year 0.7 2.2

Amounts owed by subsidiary undertakings are unsecured, bear interest at market rates and are repayable on demand.

11 Creditors: amounts falling due within one year

2024
£m
2023
£m
Amounts owed to subsidiary undertakings 353.7 363.8
Bank overdrafts 157.6 134.0
Other derivative liabilities 3.8 3.4
Accruals 7.9 10.3
Other creditors 8.1 0.2
Cash-settled share-based payment liability 0.1 0.3
531.2 512.0

Amounts owed to subsidiary undertakings are unsecured, bear interest at market rates and are repayable on demand.

NOTES TO THE COMPANY ACCOUNTS CONTINUED

For the year ended 31 March 2024

Company accounts continued

NOTES TO THE COMPANY ACCOUNTS CONTINUED

Basic financial assets, including cash and bank balances and amounts owed by subsidiary undertakings, are initially recognised at transaction price and then subsequently at amortised cost

in the UK) and the disclosure provisions of FRS 102 in respect of financial instruments.

does not hold or issue derivative financial instruments for trading purposes.

Basic financial liabilities, including accruals, other creditors, bank overdrafts and loans, private placement loan notes and amounts owed to subsidiary undertakings, are initially recognised at

The Company has elected to adopt the recognition and measurement provisions of IAS 39 (as adopted

10 Debtors

repayable on demand.

repayable on demand.

Amounts falling due within one year:

Amounts falling due after more than one year:

11 Creditors: amounts falling due within one year

Amounts owed by subsidiary undertakings 1,233.8 988.1 Other derivative assets 3.8 3.4 Prepayments 5.0 4.2 Debtors: amounts falling due within one year 1,242.6 995.7

Deferred tax asset (Note 13) 0.7 2.2 Debtors: amounts falling due after more than one year 0.7 2.2

Amounts owed to subsidiary undertakings 353.7 363.8 Bank overdrafts 157.6 134.0 Other derivative liabilities 3.8 3.4 Accruals 7.9 10.3 Other creditors 8.1 0.2 Cash-settled share-based payment liability 0.1 0.3

Amounts owed to subsidiary undertakings are unsecured, bear interest at market rates and are

Amounts owed by subsidiary undertakings are unsecured, bear interest at market rates and are

The Company uses derivative financial instruments to cover its exposure to foreign exchange risks arising from operational and financing activities. It principally employs forward foreign exchange contracts to hedge against changes in exchange rates on behalf of its operating subsidiaries using back-to-back external and intra-group forward foreign exchange contracts and these subsidiaries apply cash flow hedging where appropriate. In accordance with its treasury policies, the Company

All the Company's derivatives are measured at fair value with changes in the fair values recognised in

For the year ended 31 March 2024

9 Financial instruments Basic financial instruments

less any provision for impairment.

profit or loss.

transaction price and then subsequently at amortised cost. Derivative financial instruments and hedging activities

12 Creditors: amounts falling due after more than one year

2024
£m
2023
£m
Unsecured private placement loan notes repayable after more than five
years
78.4 80.0
Unsecured private placement loan notes repayable from three to four years 80.4
Unsecured private placement loan notes repayable from two to three years 78.7
Unsecured sustainability-linked loan repayable from four to five years 155.0 24.2
Unsecured term loan repayable from two to three years 128.2
Other creditors 0.4 0.7
Cash-settled share-based payment liability 0.2 0.3
440.9 185.6

Details of the private placement loan notes, sustainability-linked loan are in Notes 21 to 23 of the Group accounts.

13 Deferred tax

2024 £m

2024 £m

531.2 512.0

2023 £m

2023 £m

The charge or credit for taxation is based on the taxable profit or loss for the year and takes into account taxation deferred because of timing differences. Deferred tax is recognised, without discounting, in respect of all timing differences between the treatment of certain items for taxation and accounting purposes.

Deferred tax assets are attributable to the following:

2024
£m
2023
£m
Equity-settled share-based payments 0.7 2.1
Other 0.1
Deferred tax asset (Note 10) 0.7 2.2

There are no unused tax losses or unused tax credits.

14 Operating lease commitments

Future minimum amounts payable under non-cancellable operating leases are:

2024
£m
2023
£m
Within one year 1.2 1.2
From one to five years 2.8 4.0
4.0 5.2

15 Contingent liabilities

The Company enters into financial guarantee contracts to guarantee the indebtedness of certain other companies within the Group. The Company treats the guarantee contracts as a contingent liability until such time as it becomes probable that the Company will be required to make a payment under the guarantee.

Guarantees exist in respect of bank facilities available to certain subsidiaries, up to a maximum of £86.7 million (2022/23: £81.4 million), of which £8.8 million (2022/23: £9.3 million) had been drawn down at the end of the year.

16 Capital and reserves and dividends

Details of the Company's share capital, share premium account, EBT and dividends paid to shareholders are in Notes 13 and 26 of the Group accounts.

The Company has sufficient distributable reserves to pay dividends for a number of years and is also able to increase its distributable reserves further by receiving distributions from its subsidiaries.

FIVE YEAR RECORD

Year ended 31 March

Five year record

Summary income statements and related metrics

2024
£m
2023
£m
2022
£m
2021
£m
2020
£m
Revenue 2,942.4 2,982.3 2,553.7 2,002.7 1,953.8
Operating profit 280.1 383.0 308.8 167.2 205.3
Add back: amortisation and impairment
of acquired intangibles
26.6 16.6 11.6 7.0 5.4
Add back: acquisition-related items 5.1 2.6 2.9
Add back: substantial reorganisation costs
and substantial asset write-downs
11.2 10.0
Adjusted operating profit 311.8 402.2 320.4 188.3 220.7
Net finance costs (31.9) (12.2) (7.1) (6.8) (5.9)
Share of profit of joint venture 0.6 0.7 0.5 0.2 0.2
Adjusted profit before tax 280.5 390.7 313.8 181.7 215.0
Amortisation and impairment of acquired
intangibles
(26.6) (16.6) (11.6) (7.0) (5.4)
Acquisition-related items (5.1) (2.6) (2.9)
Substantial reorganisation costs
and substantial asset write-downs
(11.2) (10.0)
Profit before tax 248.8 371.5 302.2 160.6 199.6
Income tax expense (65.1) (86.7) (72.2) (35.1) (44.9)
Profit for the year attributable to owners
of the Company
183.7 284.8 230.0 125.5 154.7
Earnings per share 38.8p 60.4p 48.9p 27.7p 34.7p
Adjusted earnings per share 43.8p 63.6p 51.3p 31.3p 37.7p
Dividend per share1 22.0p 20.9p 18.0p 15.9p 15.4p

Summary balance sheets and other metrics

2024 2023 2022 2021 2020
£m £m £m restated3
£m
£m
Non-current assets 1,257.0 953.7 706.1 711.0 573.4
Current assets 1,641.4 1,590.3 1,395.1 1,134.8 1,044.3
Current liabilities (815.3) (838.9) (726.2) (631.8) (570.4)
Non-current liabilities (650.2) (360.2) (266.5) (314.6) (327.4)
Net assets 1,432.9 1,344.9 1,108.5 899.4 719.9
Add back: net debt 418.2 113.0 42.1 122.0 189.8
Add back: retirement benefit net
assets / obligations
25.7 36.4 12.4 55.7 55.8
Capital employed 1,876.8 1,494.3 1,163.0 1,077.1 965.5
Return on capital employed (ROCE)2 17.4% 30.8% 28.7% 19.4% 24.0%
Adjusted free cash flow 151.2 263.6 162.9 145.4 80.9
Average number of employees 8,964 7,818 7,383 6,806 7,044
Share price at 31 March 726.8p 914.0p 1,084.0p 993.0p 516.2p

1 An additional interim dividend for the year ended 31 March 2020 of 9.5p, to replace the deferred final dividend, was paid on 18 December 2020. This is included in the 2019/20 dividend per share amount.

2 ROCE for the year ended 31 March 2020 was updated in 2020/21 to be based on monthly average capital employed.

3 Restated in 2021/22 for measurement period adjustments for prior year acquisitions.

REGISTERED OFFICE, FINANCIAL CALENDAR AND ADVISORS

Registered office

RS Group plc Fifth Floor Two Pancras Square London N1C 4AG United Kingdom Tel: +44 (0)20 7239 8400

rsgroup.com Registered number: 647788 Registered in England and Wales

Shareholder services Registrar

If you have any questions about your shareholding in the Company, please contact our Registrar: Computershare Investor Services PLC The Pavilions, Bridgwater Road, Bristol BS99 6ZZ Tel: 0370 703 0199 www.investorcentre.co.uk/contactus

Investor Centre

To access online information about your shareholding visit www.investorcentre.co.uk. Through the Investor Centre you can:

  • Update member details and address changes
  • Update dividend bank mandate instructions and review dividend payment history
  • Register to receive Company communications electronically

Your shareholder reference number (SRN) is required to access your shareholding. This can be found at the top of your welcome letter or share certificate. Alternatively, you can obtain your SRN by contacting Computershare on the number given above.

Dividend reinvestment plan (DRIP)

Should you wish to reinvest your dividends in the Company, you can take advantage of our DRIP. It will allow you to use your cash dividend to buy more RS Group shares in the market. You will need to complete a DRIP application form and return it to Computershare. This can be found, together with plan terms and conditions, at www.investorcentre.co.uk or in the Shareholder Information section of our website under FAQs. Alternatively, please contact Computershare on the number given above, and details and a form will be sent to you.

Share price information

The latest information on the RS Group plc share price is available on our corporate website: rsgroup.com

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FIND US ONLINE

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Archive information

  • Financial results
  • Annual Reports
  • Company news
  • Video library

For more information and the latest news, including details of our principal locations, visit: rsgroup.com

The results of the Group are normally published at the following times:

Shareholder information continued

– Half-year results for the six months ending 30 September in mid-November

  • Preliminary announcement for the year ending 31 March in late May
  • Annual Report and Accounts for the year ending 31 March in mid-June

Dividend payments

Our current policy is to normally make dividend payments at the following times:

  • Interim dividend in January
  • Final dividend in July

Contacts

Auditors

2023/24 PricewaterhouseCoopers LLP 1 Embankment Place London WC2N 6RH

2024/25

Deloitte LLP 2 New Street Square London EC4A 3BZ

Financial public relation advisors

Teneo The Carter Building, 11 Pilgrim Street London EC4V 6RN

Financial advisors and corporate

brokers

Rothschild & Co New Court St Swithin's Lane London EC4N 8AL

J.P. Morgan Cazenove 25 Bank Street Canary Wharf London E14 5JP

Barclays 1 Churchill Place Canary Wharf London E14 5HP

Registrar and transfer office

Computershare Investor Services PLC The Pavilions Bridgwater Road Bristol BS99 6ZZ

Solicitors

Allen Overy Shearman Sterling LLP One Bishops Square London E1 6AD

GLOSSARY OF TERMS

Shareholder information continued

A&C Automation and control
AGM Annual general meeting
AI Artificial intelligence
B2B Business to business
B2C Business to customer
BEIS Department of Business, Energy & Industrial Strategy
(from February 2023, the Department for Business
and Trade)
CAGR Compound annual growth rate
CEO Chief Executive Officer
CFO Chief Financial Officer
CISO Chief Information Security and Compliance Officer
CO2e Carbon dioxide equivalent
CoE Centre of Expertise
CPO Chief People Offcer
CSRD Corporate Sustainability Reporting Directive
D&I Diversity and inclusion
DC Distribution centre
DJSI Dow Jones Sustainability Indices
DRIP Dividend Reinvestment Plan
DRR Directors' Remuneration Report
DSBP Deferred share bonus plan
DTAM Distributor total addressable market
EBITA Earnings before interest, taxes and amortisation
EBITDA Earnings before interest, taxes, depreciation
and amortisation
EMD Environmental management dashboard
EPS Earnings per share
ERG Employee resource groups
ESG Environmental, social and governance
EU European Union
EV Electric vehicles
EWB Engineers Without Borders-International
ExCo Executive Committee
FC Fulfilment centre
FCA Financial Conduct Authority
FRC Financial Reporting Council
FRS Financial Reporting Standard
GSBS Global Shared Business Services
GHG Greenhouse gas
IAS International accounting standards
ICFR Internal controls over financial reporting
IFRS International Financial Reporting Standard
IoT Internet of things
ISSB International Sustainability Standards Board
J2G Journey to Greatness
KPIs Key performance indicators
LGBTQIA+ Lesbian, gay, bisexual, transgender, queer, intersex
and others
LTIP Long term incentive plan
M&A Mergers and acquisitions
MRO Maintenance, repair and operations
NIS2 The Network and Information Security (NIS2) Directive
NPI New product introduction
NPS Net Promoter Score
OEM Original equipment manufacturer
ORE Offshore Renewable Energy
OTTP On time to promise
PBT Profit before tax
PMI Purchasing Manager Index
PPE Personal protective equipment
PwC PricewaterhouseCoopers LLP
QBR Quarterly business review
ROCE Return on capital employed
RS YAY! RS YAY! all employee share award
SAYE Save as you earn
SBC Single-board computing
SBT Science-based targets
SBTi Science Based Targets initiative
SEO Search engine optimisation
SID Senior Independent Director
SLL Sustainability-linked loan
SMT Senior Management Team
STEM Science, technology, engineering and maths
TCFD Task Force on Climate-related Financial Disclosures
The Code UK Corporate Governance Code 2018
The updated
Code The UK Corporate Governance Code 2024
TPT UK Transition Plan Taskforce
TSR Total shareholder return
TWMP The Washing Machine Project
UK IAS UK-adopted international accounting standards
UNGC United Nations Global Compact
UN SDGs United Nations sustainable development goals

RS Group plc

Fifth Floor Two Pancras Square London N1C 4AG United Kingdom Tel: +44 (0)20 7239 8400 rsgroup.com

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