Profit Or Loss [Abstract]
| Concept | 
                                    
                                        2024-01-01 to 2024-12-31  | 
                            
                                
                                    
                                        2023-01-01 to 2023-12-31  | 
                            
                        
|---|---|---|
| Profit or loss [abstract] | ||
| Profit (loss) [abstract] | ||
| Revenue | — | — | 
| Interest revenue calculated using effective interest method | 
                                        
                                             
                                                16,757,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                15,849,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Other income | 
                                        
                                             
                                                311,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                483,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Employee benefits expense | 
                                        
                                             
                                                2,776,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                2,492,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Other expenses, by nature | 
                                        
                                             
                                                84,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                106,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Gain (loss) arising from derecognition of financial assets measured at amortised cost | 
                                        
                                             
                                                71,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                75,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Impairment loss (impairment gain and reversal of impairment loss) determined in accordance with IFRS 9 | 
                                        
                                             
                                                21,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                158,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Share of profit (loss) of associates and joint ventures accounted for using equity method | 
                                        
                                             
                                                9,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                41,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Profit (loss) before tax | 
                                        
                                             
                                                3,415,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                3,544,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Tax expense (income) | 
                                        
                                             
                                                1,013,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                847,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Profit (loss) | 
                                        
                                             
                                                2,403,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                2,697,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Profit (loss), attributable to [abstract] | ||
| Profit (loss), attributable to owners of parent | 
                                        
                                             
                                                2,403,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                2,697,000,000
                                                
                                                    
                                                        EUR
                                                    
                                                
                                             
                                        
                                     | 
                                
                            
| Earnings per share [text block] | — | — | 
| Earnings per share [abstract] | ||
| Earnings per share [line items] | ||
| Basic earnings per share [abstract] | ||
| Basic earnings (loss) per share | 
                                        
                                             
                                                2.72
                                                
                                             
                                        
                                     | 
                                
                                    
                                        
                                             
                                                2.99
                                                
                                             
                                        
                                     |