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Zensar Technologies Ltd. Earnings Release 2025

Apr 25, 2025

61559_rns_2025-04-25_0480e969-a000-4452-b0dd-8bdc72827216.pdf

Earnings Release

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April 25, 2025

BSE Limited

Corporate Service Department, 1[st] Floor, P. J. Towers, Dalal Street, Mumbai 400 001

National Stock Exchange of India Limited

Exchange Plaza, 3[rd] floor, Plot No. C/1, ‘G’ block, Bandra Kurla Complex, Bandra (E), Mumbai 400 051

Scrip Code: 504067

Symbol: ZENSARTECH

Sub.: Press Release, Analyst and Investor Presentation

Dear Sir/Madam,

Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, please find enclosed herewith Press Release along with Analyst and Investor presentation on the Financials Results of the Company for the quarter and year ended March 31, 2025.

You are requested to take note of the above.

Thanking you,

Yours sincerely,

For Zensar Technologies Limited

ANAND Digitally signed by ANAND CHAMPAL CHAMPALAL DAGA Date: 2025.04.25 AL DAGA 19:54:08 +05'30' Anand Daga Company Secretary

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Encl.: As above

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CIN: L72200PN1963PLC012621 +(20) 6607 4000, 2700 4000 +(20) 6605 7888

Zensar Technologies Limited, Zensar Knowledge Park, Plot No. 4, MIDC Kharadi, Off Nagar Road, Pune 411014

www.zensar.com [email protected]

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Zensar reports 6.3% YoY revenue growth in constant currency for Q4FY25

Pune, India, April 25, 2025 : Zensar Technologies, a leading Experience Engineering and Engagement solutions company, announced its consolidated financial results for its fourth quarter, ending March 31, 2025, of the fiscal year 2024-2025.

Financial Highlights:

  • In Q4FY25, the company reported revenue of $156.8M, sequential QoQ growth of 0.9% in constant currency and QoQ decline of 0.1% in reported currency.

  • In Q4FY25, Gross Margins stood at 30.3%, sequential growth of 20bps QoQ with an EBITDA% of 15.6%.

  • For the full year FY25, the company reported revenue of $624.5M, yearly YoY growth of 5.1% in constant currency and 5.4% in reported currency.

  • Company reported net cash balance of $290.5M.

  • US as a region grew by 0.3% sequential QoQ and by 6.5% YoY in constant currency

  • Europe as a region grew by 2.5% in sequential QoQ and by 10.0% in YoY constant currency terms

  • Africa as a region grew by 0.9% sequential QoQ but declined by 1.7% in YoY constant currency terms.

  • Banking and Financial Services reported a sequential QoQ revenue growth of 3.4% in constant currency.

  • Telecommunication, Media and Technology reported a sequential QoQ revenue growth of 1.7% in constant currency.

  • Manufacturing and Consumer Services reported a sequential QoQ revenue decline of 2.6% in constant currency.

  • Healthcare and Life Sciences reported a sequential QoQ revenue decline of 1.4% in constant currency.

Manish Tandon, CEO and Managing Director, Zensar, said, “We’re proud to report consistent growth across all geographies in constant currency, Zensar’s performance reflects the resilience and global relevance of our EEE value proposition. This quarter marks our highest-ever order book, driven by strong client confidence and strategic investments. Focused efforts in mining new accounts are yielding results, with significant traction in client acquisitions. Additionally, our improved attrition number highlights the success of our people-first approach and culture that values long-term relations.”

Pulkit Bhandari, CFO, Zensar, commenting on the Q4FY25 & FY25 performance, said , “Revenue for the quarter was $156.8M translating into 0.9% growth in constant currency with an EBITDA margin of 15.6%. For the year, revenue stood at $624.5M with constant currency growth of 5.1%. Continuing our momentum with sales effort, we booked orders worth $213.5M this quarter. The quality of engagements is more strategic and long term which is a validation of our strategy.

We delivered a balanced performance on all operational and financial parameters. Revenue grew along with sustainable margins. With a strong focus on verticalization, deepening service line capabilities and investing in AI solutions, we believe Zensar is well poised to capture upcoming opportunities”

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Significant Wins in Q4FY25:

  • End-to-end infrastructure managed services onshore model for a vision care company.

  • Guidewire migration for a US based motor association that provides insurance.

  • Reimagined to establish a distinct brand positioning for a retail clothing group.

  • AI-based solutions to reduce human exposure to hazardous material for client in pipe solution.

  • Digital transformation to establish a robust cloud-first ecosystem for a British retail bank

  • Automation of pricing engine for Leading distributor’s products.

Awards and Recognitions in Q4FY25:

  • Zensar was named a 2025 Training APEX Awards winner for the fourth consecutive year.

  • Zensar was recognized as a WOW Workplace (Workplace of Winners) for FY25 in the IT, ITES, & GCC category.

  • Zensar South Africa was certified as a Top Employer for the fourth consecutive year.

About Zensar (www.zensar.com)

We conceptualize, build, and manage digital products through experience design, data engineering, and advanced analytics for 145+ global clients. Our solutions leverage industry-leading platforms and help clients be competitive, agile, and disruptive as they navigate transformational changes with velocity. With headquarters in Pune, India, our 10,000+ employees work across 30+ locations, including San Jose, Seattle, Princeton, Cape Town, London, Singapore, and Mexico City.

Follow Zensar via: Zensar Blog: http://www.zensar.com/blogs Twitter: https://twitter.com/Zensar LinkedIn: https://www.linkedin.com/company/zensar-technologies Facebook: https://www.facebook.com/ZensarTech/ Catch our refreshed new website at: www.zensar.com

About RPG Enterprises (www.rpggroup.com)

RPG Enterprises, established in 1979, is one of India’s fastest-growing business groups, with a turnover of US$ 4.7 billion. The group has diverse business interests in the areas of Infrastructure, Tyres, Pharma, IT and Specialty as well as in emerging innovation-led technology businesses.

For any queries, please feel free to reach out:

Media Contact

Sunanda Jayaseelan Public Relations Zensar Technologies [email protected]

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Safe Harbor

Certain statements in this release concerning our future prospects are forward-looking statements that involve a number of underlying identified/non-identified risks and uncertainties that could cause actual results to differ materially. This release and other statements—written and oral—that we periodically make contain forwardlooking statements that set out anticipated results based on the management’s plans and assumptions. However, the same are subject to risks and uncertainties, including, but not limited to, our ability to manage growth; fluctuations in earnings/exchange rates; intense competition in IT services, including factors affecting cost advantage; wage increases; ability to attract and retain highly skilled professionals; time and cost overruns on fixed price, fixed-time frame, or other contracts; client concentration; restrictions on immigration; our ability to manage international operations; reduced demand for technology in our service offerings; disruptions in telecommunication networks; our ability to successfully complete and integrate acquisitions; liability for damages on our service contracts; government measures in India and countries where our customers operate; withdrawal of governmental fiscal incentives; economic downturn in India and/or around the world; political instability; legal restrictions on raising capital or acquiring companies; and unauthorized use of intellectual property and general economic conditions affecting the industry.

In addition to the foregoing, global pandemics like COVID-19 may pose an unforeseen, unprecedented, unascertainable, and constantly evolving risk(s), inter-alia, to us, our customers, delivery models, vendors, partners, employees, and general global operations and may also impact the success of companies in which we have made strategic investments, demand for the Company’s offerings, and the onshore-offshore-nearshore delivery model.

The results of these assumptions made relying on available internal and external information are the basis for determining the carrying values of certain assets and liabilities. Since the factors underlying these assumptions are subject to change over time, the estimates on which they are based are also subject to change accordingly. These forward-looking statements represent only the Company’s current intentions, beliefs, or expectations, and any forward-looking statement speaks only as of the date on which it was made. The Company assumes no obligation to revise or update any forward-looking statements, whether as a result of new information, future events, or otherwise.

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Zensar reports 6.3% YoY revenue growth in constant currency for Q4FY25

Pune, India, April 25, 2025 : Zensar Technologies, a leading Experience Engineering and Engagement solutions company, announced its consolidated financial results for its fourth quarter, ending March 31, 2025, of the fiscal year 2024-2025.

Financial Highlights:

  • In Q4FY25, the company reported revenue of $156.8M, sequential QoQ growth of 0.9% in constant currency and QoQ decline of 0.1% in reported currency.

  • In Q4FY25, Gross Margins stood at 30.3%, sequential growth of 20bps QoQ with an EBITDA% of 15.6%.

  • For the full year FY25, the company reported revenue of $624.5M, yearly YoY growth of 5.1% in constant currency and 5.4% in reported currency.

  • Company reported net cash balance of $290.5M.

  • US as a region grew by 0.3% sequential QoQ and by 6.5% YoY in constant currency

  • Europe as a region grew by 2.5% in sequential QoQ and by 10.0% in YoY constant currency terms

  • Africa as a region grew by 0.9% sequential QoQ but declined by 1.7% in YoY constant currency terms.

  • Banking and Financial Services reported a sequential QoQ revenue growth of 3.4% in constant currency.

  • Telecommunication, Media and Technology reported a sequential QoQ revenue growth of 1.7% in constant currency.

  • Manufacturing and Consumer Services reported a sequential QoQ revenue decline of 2.6% in constant currency.

  • Healthcare and Life Sciences reported a sequential QoQ revenue decline of 1.4% in constant currency.

Manish Tandon, CEO and Managing Director, Zensar, said, “We’re proud to report consistent growth across all geographies in constant currency, Zensar’s performance reflects the resilience and global relevance of our EEE value proposition. This quarter marks our highest-ever order book, driven by strong client confidence and strategic investments. Focused efforts in mining new accounts are yielding results, with significant traction in client acquisitions. Additionally, our improved attrition number highlights the success of our people-first approach and culture that values long-term relations.”

Pulkit Bhandari, CFO, Zensar, commenting on the Q4FY25 & FY25 performance, said , “Revenue for the quarter was $156.8M translating into 0.9% growth in constant currency with an EBITDA margin of 15.6%. For the year, revenue stood at $624.5M with constant currency growth of 5.1%. Continuing our momentum with sales effort, we booked orders worth $213.5M this quarter. The quality of engagements is more strategic and long term which is a validation of our strategy.

We delivered a balanced performance on all operational and financial parameters. Revenue grew along with sustainable margins. With a strong focus on verticalization, deepening service line capabilities and investing in AI solutions, we believe Zensar is well poised to capture upcoming opportunities”

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Significant Wins in Q4FY25:

  • End-to-end infrastructure managed services onshore model for a vision care company.

  • Guidewire migration for a US based motor association that provides insurance.

  • Reimagined to establish a distinct brand positioning for a retail clothing group.

  • AI-based solutions to reduce human exposure to hazardous material for client in pipe solution.

  • Digital transformation to establish a robust cloud-first ecosystem for a British retail bank

  • Automation of pricing engine for Leading distributor’s products.

Awards and Recognitions in Q4FY25:

  • Zensar was named a 2025 Training APEX Awards winner for the fourth consecutive year.

  • • Zensar was recognized as a WOW Workplace (Workplace of Winners) for FY25 in the IT, ITES, & GCC category.

  • Zensar South Africa was certified as a Top Employer for the fourth consecutive year.

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Q4FY25 Revenue and Profitability snapshot:

Particulars Q4FY25 Q4FY25 Growth Growth Growth Growth Growth Growth
USD Mn INR Mn Q-o-Q Y-o-Y
USD INR CC USD INR CC
Revenue 156.8 13,589 -0.1% 2.5% 0.9% 5.8% 10.5% 6.3%
EBITDA 24.5 2,125 0.2% 2.7% 0.2% 4.7%
EBIT 21.8 1,887 0.5% 3.0% 0.7% 5.2%
PAT 20.3 1,764 7.6% 10.4% -2.7% 1.7%

Performance Highlights:

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Revenue (USD Mn)
156.2 157.0 156.8
154.4
Q1FY25 Q2FY25 Q3FY25 Q4FY25
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EBITDA (%)
15.6% 15.6%
15.4%
15.2%
Q1FY25 Q2FY25 Q3FY25 Q4FY25
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PAT (%)
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13.0%
12.3%
11.9% 12.0%
Q1FY25 Q2FY25 Q3FY25 Q4FY25
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MILLION DOLLAR CLIENTS
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31 32 34 33
14 15 14 14
4 4 5 6
Q1FY25 Q2FY25 Q3FY25 Q4FY25
5M+ Clients 10M+ Clients 20M+ Clients
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Income Statement (USD Mn)

Income Statement(USD Mn) Q4 FY 24 Q3 FY 25 Q4 FY 25 FY 24 FY 25
Operating revenue 148.1 157.0 156.8 592.3 624.5
Sequential Growth
Year-Over-Year Growth
Cost of revenue
2.4%
0.5%
102.7
0.5%
8.6%
109.8
-0.1%
5.8%
109.3
-2.0%
404.0
5.4%
439.0
Grossprofit 45.4 47.2 47.5 188.3 185.5
Gross profit % of revenue
Sequential Growth
Year-Over-Year Growth
Sales and marketing expenses
General and administration expenses
Operating expenses
% of revenue
30.6%
0.9%
-3.5%
9.0
11.9
20.9
14.1%
30.1%
7.6%
5.0%
10.2
12.6
22.7
14.5%
30.3%
0.6%
4.6%
10.2
12.7
23.0
14.7%
31.8%
12.3%
36.2
46.9
83.0
14.0%
29.7%
-1.5%
40.1
48.9
89.0
14.3%
Earnings before interest, tax, depreciation and amortization
(EBITDA)
24.5 24.5 24.5 105.3 96.5
EBITDA % of revenue
Sequential Growth
Year-Over-Year Growth
Depreciation and amortization
16.5%
-1.9%
14.5%
2.9
15.6%
2.0%
-1.9%
2.8
15.6%
0.2%
0.2%
2.8
17.8%
53.8%
16.2
15.5%
-8.3%
12.1
Earnings before interest and tax(EBIT) 21.6 21.7 21.8 89.1 84.4
EBIT % of revenue
Sequential Growth
Year-Over-Year Growth
Interest
Exchange Gain/(Loss)
Other income
14.6%
2.0%
26.4%
0.3
-0.7
7.0
13.8%
6.0%
2.3%
0.4
-1.3
4.9
13.9%
0.5%
0.7%
0.6
-0.6
5.9
15.0%
95.4%
2.5
0.1
19.1
13.5%
-5.2%
2.1
-4.3
23.2
Profit before tax 27.6 24.9 26.5 105.8 101.3
% of revenue
Sequential Growth
Year-Over-Year Growth
Provision for taxation
18.6%
8.2%
40.3%
6.7
15.8%
0.2%
-2.3%
6.0
16.9%
6.6%
-3.8%
6.2
17.9%
92.7%
25.5
16.2%
-4.2%
24.6
Profit after tax 20.9 18.9 20.3 80.3 76.7
Profit after tax % of revenue
Sequential Growth
14.1%
7.6%
12.0%
1.7%
13.0%
7.6%
13.6% 12.3%
-4.4%
Year-Over-Year Growth 44.2% -2.7% -2.7% 98.4%

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Income Statement (INR Mn)

Income Statement(INR Mn) Q4 FY 24 Q3 FY 25 Q4 FY25 FY 24 FY 25
Operating revenue 12,297 13,256 13,589 49,019 52,806
Sequential Growth
Year-Over-Year Growth
Cost of revenue
2.1%
1.4%
8,529
1.3%
10.1%
9,266
2.5%
10.5%
9,471
1.1%
33,433
7.7%
37,111
Grossprofit 3,768 3,990 4,118 15,586 15,695
Gross profit % of revenue
Sequential Growth
Year-Over-Year Growth
Sales and marketing expenses
General and administration expenses
Operating expenses
% of revenue
30.6%
0.6%
-2.7%
746
992
1,738
14.1%
30.1%
8.6%
6.5%
860
1,061
1,921
14.5%
30.3%
3.2%
9.3%
888
1,105
1,993
14.7%
31.8%
15.6%
2,992
3,876
6,869
14.0%
29.7%
0.7%
3,391
4,137
7,528
14.3%
Earnings before interest, tax, depreciation and amortization
(EBITDA)
2,031 2,069 2,125 8,717 8,167
EBITDA % of revenue
Sequential Growth
Year-Over-Year Growth
Depreciation and amortization
16.5%
-2.2%
15.5%
237
15.6%
2.9%
-0.3%
237
15.6%
2.7%
4.7%
238
17.8%
57.9%
1,338
15.5%
-6.3%
1,019
Earnings before interest and tax(EBIT) 1,793 1,833 1,887 7,379 7,148
EBIT % of revenue
Sequential Growth
Year-Over-Year Growth

Interest
Exchange Gain/(Loss)
Other income
14.6%
1.6%
27.4%
28
-60
581
13.8%
7.0%
3.9%
37
-109
416
13.9%
3.0%
5.2%
49
-50
510
15.1%
99.8%
209
5
1,583
13.5%
-3.1%
173
-360
1,963
Profit before tax 2,286 2,103 2,298 8,758 8,577
% of revenue
Sequential Growth
Year-Over-Year Growth
Provision for taxation
18.6%
7.8%
41.5%
553
15.9%
1.1%
-0.8%
505
16.9%
9.3%
0.5%
534
17.9%
97.2%
2,108
16.2%
-2.1%
2,079
Profit after tax 1,733 1,598 1,764 6,650 6,498
Profit after tax % of revenue
Sequential Growth
14.1%
7.2%
12.1%
2.6%
13.0%
10.4%
13.6% 12.3%
-2.3%
Year-Over-Year Growth 45.4% -1.2% 1.7% 103.0%

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Other Metrics

Other Metrics Q4 FY 24 Q3 FY 25 Q4 FY 25 FY 24 FY 25
Revenue By Service Offering (as % of Revenue)
Digital Application Services
Application Services + Enterprise Application (SaaS)
Advanced Engineering Services
Experience Services
Data Engineering and Analytics
Cloud Infrastructure and Security
81.6%
47.8%
15.9%
10.0%
7.8%
18.4%
79.5%
45.5%
17.3%
7.7%
8.9%
20.5%
79.3%
45.4%
16.7%
7.6%
9.6%
20.7%
81.6%
47.3%
16.4%
9.3%
8.6%
18.4%
80.0%
45.9%
16.7%
8.2%
9.2%
20.0%

Revenue By Vertical (as % of Revenue)
Telecommunication, Media and Technology*
Manufacturing & Consumer Services
Banking & Financial Services
Healthcare & Life Sciences
25.5%
26.3%
38.7%
9.5%
21.4%
27.7%
40.1%
10.8%
21.7%
26.7%
41.0%
10.6%
27.1%
25.6%
37.7%
9.6%
22.5%
26.6%
40.4%
10.4%
Revenue By Geographical Segment (as % of Revenue)
US
Europe
Africa
67.2%
20.8%
12.0%
67.3%
21.2%
11.5%
67.4%
21.4%
11.2%
67.2%
20.8%
12.0%
67.7%
20.9%
11.4%
Operating revenue (Constant Currency Mn)
Sequential Growth
Year-Over-Year Growth
147.6
2.0%
0.4%
157.4
0.7%
7.5%
158.4
0.9%
6.3%
594.3
-1.6%
-1.6%
622.2
5.1%
5.1%
Constant Currency Growth By Vertical (QoQ %)
Telecommunication, Media and Technology*
Manufacturing & Consumer Services
Banking & Financial Services
Healthcare & Life Sciences
0.7%
2.4%
2.3%
3.2%
-3.5%
6.5%
-1.3%
3.2%
1.7%
-2.6%
3.4%
-1.4%
-13.8%
0.2%
9.3%
-6.4%
-9.4%
8.2%
12.3%
18.3%
Number of million dollar Clients (LTM Revenue)
1 Million dollar +
5 Million dollar +
10 Million dollar +
85
31
14
4
87
34
14
5
84
33
14
6
85
31
14
4
84
33
14
6
20 Million dollar +

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Other Metrics Q4 FY 24 Q3 FY 25 Q4 FY 25 FY 24 FY 25
Revenue from top clients
Revenue- top 5 clients
Revenue- top 10 clients
Revenue- top 20 clients

Number of active clients
28.3%
40.8%
57.2%
148
27.5%
41.0%
56.8%
158
27.6%
40.8%
55.8%
166
30.7%
41.8%
58.3%
148
27.7%
41.3%
57.3%
166

Onsite: Offshore (as % of Revenue)
Revenue mix
Onsite
Offshore
50.0%
50.0%
49.5%
50.5%
49.0%
51.0%
50.9%
49.1%
49.9%
50.1%
Utilization (excluding Trainees)
Utilization (excluding Trainees)

Headcount
Total Headcount
Technical - Onsite
Technical - Offshore
Gross employees added during the period

% of women employees
**Voluntary Attrition %(LTM) **
83.7%
10,349
2,078
7,387
816
30.1%
10.9%
82.9%
10,517
2,095
7,567
975
29.8%
10.0%
84.6%
10,702
2,061
7,772
873
29.6%
9.9%
83.7%
10,349
2,078
7,387
2,740
30.1%
10.9%
84.6%
10,702
2,061
7,772
3,396
29.6%
9.9%

Exchange Rates (Rupee Dollar Rate)
Period Closing Rate
Period Average Rate
83.4
83.0
85.6
84.4
85.5
86.7
83.4
82.8
85.5
84.5

Accounts receivables (in days)
Billed
Unbilled
Total
49
24
73
45
23
68
48
25
73
49
24
73
48
25
73

Summary of Cash and Cash Equivalents (in USD Mn)
Balances with Banks
Investments
Cash and Cash Equivalents including investments
86.8
174.9
261.7
68.7
200.4
269.2
87.0
203.5
290.5
86.8
174.9
261.7
87.0
203.5
290.5
Debt (USD Mn) - - - - -
**Total Outstanding Hedges(in USD Mn) ** 340.2 109.5 76.5 340.2 76.5

* Erstwhile presented as Hitech

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We conceptualize, build, and manage digital products through experience design, data engineering, and advanced analytics for 145+ global clients. Our solutions leverage industry-leading platforms and help clients be competitive, agile, and disruptive as they navigate transformational changes with velocity. With headquarters in Pune, India, our 10,000+ employees work across 30+ locations, including San Jose, Seattle, Princeton, Cape Town, London, Singapore, and Mexico City.

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Zensar Blog: http://www.zensar.com/blogs Twitter: https://twitter.com/Zensar LinkedIn: https://www.linkedin.com/company/zensar-technologies Facebook: https://www.facebook.com/ZensarTech/ Catch our refreshed new website at: www.zensar.com

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(www.rpggroup.com)
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(www.rpggroup.com)

RPG Enterprises, established in 1979, is one of India’s fastest-growing business groups, with a turnover of US$ 4.7 billion. The group has diverse business interests in the areas of Infrastructure, Tyres, Pharma, IT and Specialty as well as in emerging innovation-led technology businesses.

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Public Relations Zensar Technologies

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Certain statements in this release concerning our future prospects are forward-looking statements that involve a number of underlying identified/non-identified risks and uncertainties that could cause actual results to differ materially. This release and other statements—written and oral—that we periodically make contain forward-looking statements that set out anticipated results based on the management’s plans and assumptions. However, the same are subject to risks and uncertainties, including, but not limited to, our ability to manage growth; fluctuations in earnings/exchange rates; intense competition in IT services, including factors affecting cost advantage; wage increases; ability to attract and retain highly skilled professionals; time and cost overruns on fixed price, fixed-time frame, or other contracts; client concentration; restrictions on immigration; our ability to manage international operations; reduced demand for technology in our service offerings; disruptions in telecommunication networks; our ability to successfully complete and integrate acquisitions; liability for damages on our service contracts; government measures in India and countries where our customers operate; withdrawal of governmental fiscal incentives; economic downturn in India and/or around the world; political instability; legal restrictions on raising capital or acquiring companies; and unauthorized use of intellectual property and general economic conditions affecting the industry.

In addition to the foregoing, global pandemics like COVID-19 may pose an unforeseen, unprecedented, unascertainable, and constantly evolving risk(s), inter-alia, to us, our customers, delivery models, vendors, partners, employees, and general global operations and may also impact the success of companies in which we have made strategic investments, demand for the Company’s offerings, and the onshore-offshore-nearshore delivery model.

The results of these assumptions made relying on available internal and external information are the basis for determining the carrying values of certain assets and liabilities. Since the factors underlying these assumptions are subject to change over time, the estimates on which they are based are also subject to change accordingly. These forward-looking statements represent only the Company’s current intentions, beliefs, or expectations, and any forward-looking statement speaks only as of the date on which it was made. The Company assumes no obligation to revise or update any forward-looking statements, whether as a result of new information, future events, or otherwise.

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Analyst Presentation Quarter ending March 31, 2025 Zensar Technologies Ltd.

Safe Harbor

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Certain statements in this release concerning our future prospects are forward-looking statements which involve a number of underlying identified/non identified risks and uncertainties that could cause actual results to differ materially. This release and other statements – written and oral – that we periodically make contain forward-looking statements that set out anticipated results based on the management’s plans and assumptions. However the same are subject to risks and uncertainties, including but not limited to, our ability to manage growth; fluctuations in earnings/exchange rates; intense competition in IT services including factors affecting cost advantage; wage increases; ability to attract and retain highly skilled professionals; time and cost overruns on fixed price, fixed-time frame or other contracts; client concentration; restrictions on immigration; our ability to manage international operations; reduced demand for technology in our service offerings; disruptions in telecommunication networks; our ability to successfully complete and integrate acquisitions; liability for damages on our service contracts; government measures in India and countries where our customer operate, withdrawal of governmental fiscal incentives; economic downturn in India, and/or around the world, political instability, legal restrictions on raising capital or acquiring companies; and unauthorized use of intellectual property and general economic conditions affecting the industry.

In addition to the foregoing, global pandemic like COVID-19 may pose an unforeseen, unprecedented, unascertainable and constantly evolving risk(s), inter-alia, to us, our customers, delivery models, vendors, partners, employees, general global operations and may also impact the success of companies in which we have made strategic investments, demand for Company’s offerings and the onshoreoffshore-nearshore delivery model.

The results of these assumptions made relying on available internal and external information are the basis for determining the carrying values of certain assets and liabilities. Since the factors underlying these assumptions are subject to change over time, the estimates on which they are based, are also subject to change accordingly. These forward-looking statements represent only the Company’s current intentions, beliefs or expectations, and any forward-looking statement speaks only as of the date on which it was made. The Company assumes no obligation to revise or update any forward-looking statements, whether as a result of new information, future events, or otherwise.

www.zensar.com | © Zensar Technologies 2025 | Page 2

Q4FY25 snapshot

Total Revenue $156.8M

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0.9% QoQ CC
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6.3% YoY CC
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Wins
PAT%
$213.5M 13.0%
$32.0 M YoY 100 bps QoQ
Attrition Cash
9.9% $290.5M
10 bps QoQ $21.4M QoQ
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Vertical and Geography performance

Vertical highlights

Geography highlights

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BFSI
41.0%
Q4 FY25 revenue
3.4%
QoQ cc
12.3%
YoY cc
HLS
10.6%
Q4 FY25 revenue
-1.4%
QoQ cc
MCS
26.7%
Q4 FY25 revenue
-2.6%
QoQ cc
18.3%
YoY cc
8.2%
YoY cc
TMT
21.7%
Q4 FY25 revenue
1.7%
QoQ cc
-9.4%
YoY cc
USA
67.4%
Q4 FY25 revenue
0.3%
QoQ cc
6.5%
YoY cc
UK/EU
21.4%
Q4 FY25 revenue
2.5%
QoQ cc
10.0%
YoY cc
South Africa
0.9%
QoQ cc
-1.7%
YoY cc
11.2%
Q4 FY25 revenue
  • TMT - Telecommunication, Media and Technology erstwhile – Hitech

  • BFSI - Banking, Financial Services & Insurance

  • MCS - Manufacturing and Consumer Services

  • HLS– Healthcare & Life Sciences

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Revenue and margin walk

Revenue walk (in $M)

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157.0M 0.6M 2.2M 156.8M
-1.1M
-0.2M
-1.6M
Exchange
TMT BFSI MCS HLS
Q3FY25 Impact Q4FY25
EBITDA walk (in % of revenue)
15.6% 0.0% 0.4% 15.6%
-0.2% -0.2%
Exchange impact Volume and Increased Cost SG&A
Q3FY25 on GM Utilization of Delivery Impact Q4FY25
Gross margin (GM) Impact
Cost of delivery includes leave utilization benefit in Q3
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Client and Revenue mix
34
33
31 Q3FY25
Q4FY25
Q4FY24
14 14 14
Q4FY24 Q3FY25 Q4FY25
Client mix 6
4 5
Q4FY25
Q4FY24 Q3FY25
$20M+ $10M+ $5M+
Q4FY24 28.3% Q4FY24 40.8% Q4FY24 57.2%
Revenue mix
Q3FY25 27.5% Q3FY25 41.0% Q3FY25 56.8%
(% of total revenue)
27.6% 55.8%
Q4FY25 Q4FY25 40.8% Q4FY25
Top 5 Clients Top 10 Clients Top 20 Clients
| © Zensar Technologies 2025 | Page 6
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Client and Revenue mix

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Win momentum continues: Notable projects

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AI-based solutions to reduce human exposure to hazardous material for client in pipe solution

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Reimagined to establish a distinct brand positioning for a retail clothing group

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Guidewire migration for a US based motor association that provides insurance

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End-to-end infrastructure managed services onshore model for a vision care company

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Digital transformation to establish
a robust cloud-first ecosystem for
a British retail bank
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Automation of pricing engine for Leading distributor’s products

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Case studies: Next-generation services bring business value​

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Automating Productivity Measurement Framework for an Energy-Based Client

Agentic AI for Life Insurance Support for an US based Insurance Company

Multilateral Development for Bank Providing Financial Assistance to Business

The client’s Productivity Measurement Framework report, which tracks the performance of multiple Scrum teams across the enterprise, was conducted entirely offline using Excel. The existing system was time-consuming, non-scalable, and prone to errors.

Zensar developed an automated, Productivity Measurement Framework using Power BI, SQL server, and Azure DevOps. This solution eliminates manual processes, provides real-time updates, and enhances scalability, ensuring KPI generation reflects the performance of a scrum team. With an 80% Reduction in manual effort for KPI tracking and reporting. Real-time visibility and increased data security. Empowering the client to measure productivity across their entire digital enterprise.

US based mutual insurance company that provides financial services to cooperatives, credit unions, their members worldwide. Client needed support in 3 life insurance events to reduce cost and drive sales. Zensar created Agentic AI based solutions:

Life Event Change – Upgrades Coverage

Agent, processes name change, beneficiary change, provides options for coverage increase & close billing. Payment Date Reminder – Accepts option to set auto-reminder and completes number verification to set preferred channel for reminder and relays info to physical agent.

Policy Cancellation – Handles angry customer to determine issue; accepts & updates new CC#. Understands further challenges and completes warm hands off to policy specialist for assist.

Client’s core objective was to re-design and replatform Digital marketing experience to provide robustness and flexibility to marketers across the geographies they operate.

Client chose Zensar to architect, build, deploy and support the Adobe Experience Cloud based solution leveraging Zensar’s Digital Experience Platform (DXP) accelerator.

This DXP solution has helped the client to consolidate their brand that is known for its integrity and consistency in serving their clients

The DXP solution has helped accelerate Go-tomarket time by 30% and Improved the Digital experience by 100%

The launch was covered across the media in UK as a major event.

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Leadership structure

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Manish Tandon
CEO and MD
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Vijayasimha Alilughatta Chief Operating Officer

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Pulkit Bhandari Chief Financial Officer

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Vivek Ranjan
CHRO
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Parag Jain
Head Manufacturing and Consumer
Services, and Growth Office
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Harish Lala

Head – Telecommunication , Media and Technology, and Africa

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Pratik Maroo

Head- Healthcare and Life Sciences

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Nachiketa Mitra Head – Banking and Financial Services

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Chaitanya Rajebahadur
Head - Europe
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Anup Rege
Chief Business Officer – Experience
Services, and Brand and
Communications
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ESG updates

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Environment

Carbon emissions: Zensar commits to reach Net-zero greenhouse gas emissions across the value chain by FY45 as per targets approved by SBTi.

Renewable Energy Share: 70% of total energy consumption globally by FY30

Waste & water management: Sustain the below status for owned premises YOY:

  • Sustain Water positive status

  • Zero water discharge

  • Zero waste to landfills

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Social

Happiness: Sustain Happiness Index Score at 82 or more

Diversity and inclusion: Create a genderdiverse workplace with 35% women associates by FY27

Corporate social responsibility: Reach 225,000 lives through community development initiatives by FY30

Human resources development: Achieve 80 average hours of training per associate by FY30

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Governance

Governance & compliance:

  • 100% compliance for code of conduct training

  • Strengthen ombudsman process

Procurement & supplier diversity: Assess all suppliers based on sustainable procurement criteria by FY30

Data security & privacy: Commitment to data privacy compliance

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Zensar’s stock price and shareholding pattern

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Share Price Volume
25
900
20
825
750
15
675
600 10
525
5
450
375 0
31-Mar-24 30-Apr-24 31-May-24 30-Jun-24 31-Jul-24 31-Aug-24 30-Sep-24 31-Oct-24 30-Nov-24 31-Dec-24 31-Jan-25 28-Feb-25 31-Mar-25
INR
Millions
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Equity Share Information

▪ Share Price (28th March 2025): INR 701/ share ▪ Market Cap (28th March 2025):INR 15,923 crs ▪ Financial Year: April to March

▪ Face Value: INR 2 / share

▪ Listed on Indian Stock Exchanges:

▪ Bombay Stock Exchange (code: 504067)

▪ National Stock Exchange (code: ZENSARTECH)

▪ Bloomberg Code: ZENT.IN

▪ Reuters Code: ZENT.BO

Shareholding Pattern

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(as of March 28, 2025)
Promoter Group, 49.1%
FPIs, 15.0%
Mutual Funds, 17.4%
Others, 18.5%
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RPG Group Update

RPG Group key financials

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Revenue FY20-24 CAGR 12.1%
Gross Total Income (In Cr.) EBITDA (In Cr.) PAT (INR Cr.)
38,823
35,456
29,207
26,160
24,546
4,063
2,594 3,009 2,520 2,642
1,111 1,379 966 863 1,815
FY20 FY21 FY22 FY23 FY24
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RPG Group key financials

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Net Worth (Rs Cr.) ROE ROCE
12,742
40.0%
11,113
10,364 35.0%
9,677
30.0%
8,369
25.0%
14.1% 13.2% 14.1% 20.0%
14.2% 14.2%
13.3%
15.0%
9.4%
13.5% 9.3%
11.0% 10.7% 13.6% 13.3% 10.0%
10.9%
8.6% 7.8% 5.0%
0.0%
FY20 FY21 FY22 FY23 FY24
Market Cap (Rs Cr.)
Group CEAT KEC ZENSAR
55,409
20,837
15,923
11,653
INR Cr.
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13000
11500
10000
8500
7000
5500
4000
2500
1000
-500
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Group CEAT KEC ZENSAR Apr-24 May-24 Jun-24 Jul-24 Aug-24 Sep-24 Oct-24 Nov-24 Dec-24 Jan-25 Feb-25 Mar-25

Note: 1. ROCE is calculated by taking EBIT*(1-ETR) divided by Capital Employed 2. ROE is calculated by taking PAT divided by Net Worth 3. Market Cap updated to March 31, 2025

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Thank You

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