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Zalando SE Call Transcript 2021

May 6, 2021

499_ip_2021-05-06_c702636c-21c6-49ab-867d-f99385ba943c.pdf

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Zalando Q1/2021 Earnings Call

May 6th, 2021 David Schröder, CFO

2021 is off to a great start as we delivered exceptional growth and made fast strides on our journey towards being the Starting Point for Fashion

Growing our Customer Base: Surpassed 40m active customers in Q1, driven by exceptional new customer growth.

Building Great Customer Experiences: Expanded pre-owned fashion experience internationally, enabled more sustainable choices and enhanced our Plus program.

Expanding our European Logistics Network: Adding 5 new fulfillment centers to our network by 2023 to serve our customers even better and to enable continued strong growth.

Exceptional Q1 financial performance: Delivered GMV growth of +55.6% YoY and strong profitability with adj. EBIT margin of 4.2%.

Upgraded full-year 2021 outlook: GMV growth of 31-36%, Revenue growth of 26-31% and adj. EBIT of 400-475m EUR.

Business Update Q1 2021

We continue to innovate the way we engage with our customers by launching a number of exciting new experiences

Launched New Value Based Browsing Experience

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Trainers - black
Trainers - black Material & care
and. Details
sitive Impact Sustainability
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This product meets the following sustainability
criteria:
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is product put less strain on our planet's
sources by using materials and methods that
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Leather Working Group (Gold)
The leather sourced in this product comes from
environmentally responsible leather
manufacturers, audited and certified via the
Leather Working Group protocol. In this case, the
audited tannery has achieved the highest "Gold"
award.
Positive Impact
Choosing items that meet this criteria is a small
but meaningful way to support causes you care

Enhanced Experience for our Zalando Plus Customers

  • More customers can now enjoy the most convenient Pre-owned fashion experience in Europe
  • Enables customers to trade in and buy Pre-owned fashion with the same seamless Zalando experience
  • Customers are now able to filter our vast selection by different sustainability causes
  • New experience allows customers to make more informed choices based on values they care about
  • Plus customers get early access to limited product launches ahead of everyone else
  • Provides brands with an exciting new tool to target our best customers with their most exciting offers

To serve our customers even better, we will expand our European logistics network by adding five new fulfillment centers by 2023

Financial Update Q1 2021

In Q1, we delivered the strongest topline performance since IPO, fueled by a strong momentum in Germany on the back of an outstanding performance of our Partner Business

1) Q1/21 (Q1/20) contains -€148.0m (-€89.6m) reconciliation. Fashion Store DACH contains -€68.9m (-€43.7m) and Fashion Store RoE contains -€65.6m (-€37.6m).

2) Other segments includes various emerging businesses

All our key customer metrics showed significant improvements

1) Defined as GMV divided by the number of orders, dynamically reported

2) Defined as GMV divided by the number of active customers; rounding differences may occur, dynamically reported

We delivered exceptional profitability in Q1 on the back of strong topline momentum and continued tailwind from lower return rate

1) Q1/21 (Q1/20) contains €1.4m (€0.0m) reconciliation

2) Excluding share-based compensation (SBC) in Q1/21 (Q1/20 ) of 14.8 €m (14.5€m)

3) Other segment includes various emerging businesses

The increase in profitability was primarily driven by healthy gross margin improvement and lower return rates

Costs and margins Q1
(in % of revenue) 2019 2020 2021 YoY Delta
Cost of sales (60.1%) (64.7%) (59.2%) (5.5pp) Strong sell-through
and one-off inventory
000
Gross profit 39.9% 35.3% 40.8% 5.5pp write-down in Q1/20
Fulfillment costs (28.7%) (29.9%) (25.5%) (4.4pp) Lower return rates and
high network utilization
Marketing costs (7.0%) (8.1%) (7.7%) (0.4pp)
Administrative expenses
& Other
(5.4%) (4.7%) (4.0%) (0.7pp)
EBIT (1.3)% (7.4%) 3.5% 10.9pp
Adj. EBIT1 0.5% (6.5%) 4.2% 10.7pp

1) Excluding equity-settled share-based payment expense ("SBC"), restructuring costs and non-operating one-time effects

Net working capital increased as a result of strong inventory inbound

1) Excluding payments for acquisitions

Outlook

Upgraded FY/21 Outlook

1) Excluding equity-settled share-based payment expense ("SBC") of ~€65m vs previously communicated ~€57m, restructuring costs and non-operating one-time effects for FY/21

2) Excludes M&A transactions

Liquidity position

1) Includes sales and investments in fixed and intangible assets (-€39.8m), payments for acquisitions (€0.0m) and change in restricted cash (+€0.0m)

2) Includes financing cash flow (-€378.1m) and effect of exchange rate on cash and cash equivalents (-9.4m)

Overview of Kinnevik's Distribution of Zalando Shares

Upcoming events

Date Event
Friday, May 7-12 Roadshow different locations All events
are virtual
Tuesday, May 11 Fireside Chat with our CFO David Schröder (Bernstein)
Wednesday, May 19 Annual General Meeting, Berlin
Friday, May 20 Morgan Stanley Virtual Internet Field Trip
Monday, June 7 Deutsche Bank Global Consumer Conference, Paris
Tuesday, June 8 Berenberg Innovation Conference, London
Tue -
Wed, June 8-9
Erste Bank Conference, Warsaw
Tuesday, June 15 Barclays Internet Conference, London
Wed-Thu. June 16-17 dbAccess Berlin Conference 2021, Berlin
Friday, June 18 Goldman Sachs Inaugural Digital Economy Conference, London
Thursday, July 1 Unicredit Convertible Bond Conference
Thursday, August 5 Q2/2021 Results

Issued share capital

(AS OF MAR 31, 2021) Stock Exchange Frankfurt Stock Exchange
Market Segment Regulated Market (Prime Standard)
Index Listings MDAX
Total Number of Shares Outstanding 260,939,349
Issued Share Capital €260,939,349

STOCK OPTION PROGRAMS MGMT BOARD (AS OF MAR 31, 2021) STOCK OPTION PROGRAMS SENIOR MGMT (AS OF MAR 31, 2021)

Program # Options outstanding Weighted average exercise
price (EUR)
SOP 20131 1,157,475 1.00
LTI 2018² 5,223,983 47.44
VSOP 2018 245,974 29.84
LTI 2019 682,533 17.79
Total 7,309,965 36.73
Program # Options outstanding Weighted average exercise
price (EUR)
SOP 20141 775,788 23.23
EIP1 3,113,420 37.01
VSOP 2017 60,000 50.00
ZOP 1,300,319 27.83
Total 5,249,527 29.42

1) Settled with new shares

2) Only to 43% dilutive / to be settled with new shares, remaining backed by treasury shares

Zalando Investor Relations Team

Patrick Kofler Head of IR

[email protected]

Junior Manager IR

[email protected]

Nils Pöppinghaus Senior Manager IR

[email protected]

Jan Edelmann Manager IR

[email protected]

Team Contact

T: +49 3020 9681 584 Zalando Tamara-Danz-Straße 1 10243 Berlin

[email protected] https://corporate.zalando.com/en

Disclaimer

Certain statements in this communication may constitute forward looking statements. These statements are based on assumptions that are believed to be reasonable at the time they are made, and are subject to significant risks and uncertainties.

You should not rely on these forward-looking statements as predictions of future events and we undertake no obligation to update or revise these statements.

Our actual results may differ materially and adversely from any forward-looking statements discussed on this call due to a number of factors, including without limitation, risks from macroeconomic developments, external fraud, inefficient processes at fulfillment centers, inaccurate personnel and capacity forecasts for fulfillment centers, hazardous material / conditions in production with regard to private labels, lack of innovation capabilities, inadequate data security, lack of market knowledge, risk of strike and changes in competition levels.