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Zalando SE Call Transcript 2020

May 7, 2020

499_ip_2020-05-07_67fbbadc-4cf5-4b0f-97ab-43adadc197ae.pdf

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Zalando Q1/2020 Earnings Call

May 7th, 2020

While COVID-19 impacts Q1 financials, we see strong traction on our Starting Point Strategy

COVID-19 Response: Company-wide response effort successfully ensuring employee safety, financial health and strategic response

Q1 financial performance has been impacted negatively: GMV Growth (+13.9% YoY) and adj. EBIT (-99m EUR)

Our Starting Point Strategy is even more relevant than before and we see strong traction: fast Active Customer growth (+17.2% YoY) and accelerated platform transition (+4.4pp YoY Partner Program share)

We are confident to give an optimistic outlook for the full year guiding to doubledigit GMV growth and clear profitability, and we continue to aim for our 2023/24 targets.

Executing our Strategy in times of Covid-19

Rubin Ritter, Co-CEO

Our #1 priority is to ensure the safety of our employees

All colleagues who can work from home are in home office

For colleagues who cannot work from home, we do everything possible to create a safe working environment.

We are focused on ensuring business continuity despite high absence rates and struggling carrier networks.

Our #2 priority is to safeguard our financial success

Developed different demand scenarios for the year and stress-tested our financial health

Initiated cost savings and drew our revolving credit facility to remain flexible also in worst case

Adjusted our trading routines to the new environment (preponed mid-season sale, adjusted marketing steering and messaging to customers)

Our #3 priority is to find the right strategic response

Opportunity to be part of the solution for the fashion industry

Accelerate our Starting Point strategy, specifically platform transition

Adjust our priorities for the year accordingly

We see first signs that customers may shift to online even faster: highest number of new customers ever achieved in month of April

Brands need to shift towards digital even faster - and we are supporting them by accelerating the platform transition

We are supporting bricks and mortar retail by accelerating our Connected Retail program, driving offline/online convergence

We have the right assets and the right strategy to grow stronger throughout this crisis

We have the right assets… …and the right strategy…

…to grow stronger throughout this crisis.

Confident to finish 2020 with strong growth and profitability, remaining on track to our targets 2023/2024

Financial Update Q1/2020

David Schröder, CFO

Continued double digit growth in a highly challenging environment

1) Q1/20 (Q1/19) contains -€89.6m (-€129.7m) reconciliation of internal revenues

2) Other segments including various emerging businesses; private label offering zLabels no longer presented as separate unit since Q2/19

Underlying customer metrics continue to follow historical trends

1) Defined as GMV divided by the number of orders

2) Defined as GMV divided by the number of active customers

Short-term profitability hit hard by negative impact from Covid-19

1) Q1/20 (Q1/19) contains -€0.0m (€0.4m) reconciliation of internal EBIT

2) Excluding equity-settled share-based compensation (SBC) in Q1/20 of €14.5m (Q1/19: €24.8m thereof SBC of €11.8m; restructuring costs and non-operating one-time effects of €13.1m)

3) All other segments including various emerging businesses; private label offering zLabels no longer presented as separate unit since Q2/19

Decisive adjustments in commercial steering and continued improvements in overhead efficiency could not compensate for lower growth and deterioration in gross margin

Costs and savings
(in % of revenue, unadjusted)
Q1
2019 2020 Delta
Cost of sales (60.1%) (64.7%) 4.6pp
Gross profit 39.9% 35.3% (4.6pp) SS20 inventory write-off
and price investments
Fulfillment
costs
(28.7%) (29.9%) 1.2pp Lower utilization and
higher sickness rate
Marketing costs (7.0%) (8.1%) 1.1pp Elevated ROI based
marketing investment
Administrative expenses & Other (5.4%) (4.7%) (0.7pp)
EBIT (1.2%) (7.4)% (6.2pp)
Adj. EBIT1 0.5% (6.5%) (7.0pp)

1) Excluding equity-settled share-based payment expense ("SBC"), restructuring costs and non-operating one-time effects

Negative Q1 YoY EBIT Development largely driven by operating deleverage, inventory write-off and price investments caused by Covid-19

1) Net difference between equity-settled share-based compensation (SBC) in Q1/20 of €14.5m and Q1/19 of €24.8m (thereof SBC of €11.8m; restructuring costs and non-operating one-time effects of €13.1m) and a gain recognized from the sale and lease back of undeveloped land in Berlin (Zalando Campus) in Q1/20

Working capital increased significantly driven by increase in inventories and lower business volume

Our strong cash position allows us to navigate confidently through this challenging time

  • (1) Both Q1/20 and Q4/19 liquidity include investments into short-term deposits with maturity of more than 3 and less than 12 months of €25m, respectively.
  • (2) Includes investments in fixed and intangible assets and payments for acquisitions and change in restricted cash (+€0.0m)
  • (3) Includes financing cash flow (€359.6m) and effect of exchange rate on cash and cash equivalents (+€0.5m).

Outlook

GMV and Revenue growth of 10 – 20%

Adj. EBIT1 : €100 – 200m

Negative net working capital and €230 – 280m in Capex2

1) Excluding equity-settled share-based payment expense ("SBC") of ~€50m, restructuring costs and non-operating one-time effects for FY/20

2) Excludes M&A transactions

Issued share capital

SHARE INFORMATION Type of Shares Ordinary bearer shares with no-par value (Stückaktien)
(AS OF MAR 31, 2020) Stock Exchange Frankfurt Stock Exchange
Market Segment Regulated Market (Prime Standard)
Index Listings MDAX
Total Number of Shares Outstanding 252,883,564
Issued Share Capital €252,883,564

STOCK OPTION PROGRAMS MGMT BOARD (AS OF MAR 31, 2020) STOCK OPTION PROGRAMS SENIOR MGMT (AS OF MAR 31, 2020)

Program # Options outstanding Weighted average exercise
price (EUR)
SOP 20111 1,346,400 5.65
SOP 20131 9,275,200 15.56
VSOP 2017 290.000 42.24
LTI 2018² 5,250,000 47.44
VSOP 2018 500,000 29.84
LTI 2019 784,000 15.71
Total 17,445,600 25.25
Program # Options outstanding Weighted average exercise
price (EUR)
SOP 20141 2,061,931 21.28
EIP1 3,628,749 35.31
VSOP 2017 459,166 42.24
ZOP 707.439 17. 58
Total 6,857,285 29.73

1) Settled with new shares

2) Only to 43% dilutive / to be settled with new shares, remaining backed by treasury shares

Upcoming events

Date Event
Wednesday, May 13 UBS Pan European Small and Mid-Cap Conference 2020 All events
are
virtual
Thursday, May 14 Exane BNP Paribas Frankfurt E-Commerce Day
Thursday, May 14 Roadshow Frankfurt, Hamburg & Austria
Monday/Tuesday, May 18-19 US-Roadshow
Monday/Tuesday, May 18-19 Roadshow Scandinavia
Wednesday, May 20 Roadshow Zurich
Thursday, May 28 Morgan Stanley Annual Berlin Internet Field Trip
Tuesday, June 2 Roadshow Paris
Monday, June 15 Barclays Internet Day
Tuesday/Wednesday, June 16-17 Erste Consumer Conference
Tuesday, June 23 Annual General Meeting
Tuesday, August 11 Q2/2020 Results

Zalando Investor Relations Team

Patrick Kofler Head of IR

[email protected]

Dorothee Schultz Junior Manager IR

[email protected]

Nils Pöppinghaus Manager IR

[email protected]

Jan Edelmann Manager IR

[email protected]

Team Contact

T: +49 3020 9681 584 Zalando Tamara-Danz-Straße 1 10243 Berlin

[email protected] https://corporate.zalando.com/en

Disclaimer

Certain statements in this communication may constitute forward looking statements. These statements are based on assumptions that are believed to be reasonable at the time they are made, and are subject to significant risks and uncertainties.

You should not rely on these forward-looking statements as predictions of future events and we undertake no obligation to update or revise these statements.

Our actual results may differ materially and adversely from any forward-looking statements discussed on this call due to a number of factors, including without limitation, risks from macroeconomic developments, external fraud, inefficient processes at fulfillment centers, inaccurate personnel and capacity forecasts for fulfillment centers, hazardous material / conditions in production with regard to private labels, lack of innovation capabilities, inadequate data security, lack of market knowledge, risk of strike and changes in competition levels.