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windeln.de SE Investor Presentation 2015

May 27, 2015

490_ip_2015-05-27_b962430e-19d6-4ad0-aafe-11abd8ed6f9b.pdf

Investor Presentation

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A high growth e-commerce company

May 2015

Disclaimer

This document has been issued by windeln.de AG (the "Company") and does not constitute or form part of and should not be construed as any offer or invitation to sell or issue, or any solicitation of any offer to purchase or subscribe for, any securities of the Company, nor shall any part of it nor the fact of its distribution form part of or be relied on in connection with any contract or investment decision relating thereto, nor does it constitute a recommendation regarding the securities of the Company or any present or future member of the group.

All information contained herein has been carefully prepared. However, no reliance may be placed for any purposes whatsoever on the information contained in this document or on its completeness. No representation or warranty, express or implied, is given by or on behalf of the Company or any of its directors, officers or employees or any other person as to the accuracy or completeness of the information or opinions contained in this document and no liability whatsoever is accepted by the Company or any of its directors, officers or employees nor any other person for any loss howsoever arising, directly or indirectly, from any use of such information or opinions or otherwise arising in connection therewith.

The information contained in this presentation is subject to amendment, revision and updating. Certain statements, beliefs and opinions in this document are forward-looking, which reflect the Company's or, as appropriate, senior management's current expectations and projections about future events. By their nature, forward-looking statements involve a number of risks, uncertainties and assumptions that could cause actual results or events to differ materially from those expressed or implied by the forward-looking statements. These risks, uncertainties and assumptions could adversely affect the outcome and financial effects of the plans and events described herein. Forward-looking statements contained in this document regarding past trends or activities should not be taken as a representation that such trends or activities will continue in the future. The Company does not undertake any obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. You should not place undue reliance on forward-looking statements, which speak only as of the date of this document.

This document is not an offer of securities for sale in the United States of America. Securities may not be offered or sold in the United States of America absent registration or an exemption from registration under the U.S. Securities Act of 1933, as amended. Neither this document nor any copy of it may be taken or transmitted into the United States of America, its territories or possessions or distributed, directly or indirectly, in the United States of America, its territories or possessions or to any US person.

By attending, reviewing or consulting the presentation to which this document relates or by accepting this document you will be taken to have represented, warranted and undertaken that you have read and agree to comply with the contents of this notice.

Nothing in this document constitutes tax advice. Persons should seek tax advice from their own consultants or advisors when making investment decisions.

Who we are

Alexander Brand Co-CEO & Founder

Konstantin Urban Co-CEO & Founder

Dr. Nikolaus Weinberger CFO

Leading online retailer for baby and toddler products in the German-speaking region and customers in China 1

1 Germany measured by brand awareness, China measured by online shop awareness.

2 CAGR calculated based on full-year 2011 revenues as per HGB and full-year 2014 revenues as per IFRS reporting.

3 Q1 2015 revenues multiplied by four.

Strong growth across our regions ...

3

... as well as our three shops

  • 1 Positive Adj. EBIT contribution in 2014.
  • 2 Includes Austria as well as insignificant revenues from customers in other countries/rest of Europe.
  • 3 kindertraum.ch AG including webshops kindertraum.ch and Toys.ch acquired in November 2013.

We target the most influential customers: Moms

Proven financial track record

Top-line growth throughout all quarters

1 Shown numbers (full-year 2012, 2013 and 2014 and Q1 2015) as per IFRS reporting; remaining bars based on quarterly management reporting numbers.

2 CAGR calculated based on full-year 2011 revenues as per HGB and full-year 2014 revenues as per IFRS reporting.

We achieved scale, high loyalty and growing engagement

Note: All numbers based on management reporting.

  • 1 Number of customers who placed an order within the last twelve months.
  • 2 NPS measures the loyalty that exists between a provider and a consumer. NPS can be as low as -100 (everybody is a detractor) or as high as +100 (everybody is a promoter); average as of 2014; tracked by windeln.de.
  • 3 Number of orders from customers who had previously purchased from windeln.de at any point in time, irrespective of returns.
  • 4 Refers to the share of repeat customer orders (in % of number of orders) we define as the number of orders from repeat customers divided by the number of orders during the measurement period.
  • 5 Order intake (incl. VAT and shipping) divided by total number of orders during respective year.
  • 6 Share of mobile traffic from non-Chinese customers on windeln.de and windeln.ch only for the fourth quarter of the respective year; does not include traffic on the windeln.de magazine. 7

Increasing customer lifetime values at stable costs

Growing customer lifetime revenues of cohorts ...

... lead to increasing customer lifetime values

Note: All numbers based on management reporting.

1 Marketing costs divided by number of new customers during respective period.

2 Customer lifetime value is measured as customer lifetime revenues multiplied by contribution margin (after logistics costs relating to picking, packaging and shipping; before marketing); 2014 contribution margin applied to all years.

We win customers with diapers and baby food and cross-sell into higher-margin products

1 Based on net merchandise value in DACH region. We define net merchandise value as the total amount spent by our customers excluding value added tax and excluding marketing rebates in the relevant measurement period, irrespective of returns.

2 Stock keeping units; as of December 2014.

Cross-selling and significant operating leverage drive profitability

1 Marketing costs consist mainly of advertising expenses, including search engine marketing, online display and other marketing channel expenses, as well as costs for our marketing tools, which include tools for automated SEA bidding and multivariate landing page optimization, and allocated overhead costs, but not costs related to our loyalty program. Allocated overhead costs include rent and depreciation, but not costs of shared services.

2 Fulfillment costs comprise logistics and rental expenses.

3 We define adjusted other SG&A expenses as selling and distribution expenses plus administrative expenses and other operating expenses less other operating income, but excluding marketing and fulfillment costs; adjusted to exclude cash settled share-based compensation expenses resulting from virtual stock option programs (VSOP) of €1.0m, €1.7m and €3.4m in 2012, 2013 and 2014 respectively, transaction costs of €0.1m in 2013 and IPO related expenses of €0.2m in 2014.

4 Adjusted to exclude cash settled share-based compensation expenses resulting from virtual stock option programs (VSOP), transaction costs and IPO related expenses; in the fiscal year ended December 31, 2012, all income/expenses were allocated to the business segment "windeln.de".

5 Adj. EBIT contribution margin from windeln.de business segment (excluding windelbar, windeln.ch / kindertraum.ch / toys.ch and shared services).

Attractive business model due to low marketing costs and return ratio

1 As perwindeln.de consolidated financial statements for FY2014.

2 Financials for FY2013 as per Zalando IPO prospectus.

3 Source: Handelsblatt, 15 February 2013 ("Zalando wächst und macht mehr Miese").

4 Includes logistics costs relating to picking, packaging and shipping as well as rent expenses.

5 Gross margin less marketing and fulfillment.

6 Includes outbound logistics, content creation, service and payment expenses, as well as allocated respective overhead costs and expenses for bad debt allowances.

Asset light business model with high cash efficiency

€32m net cash position 6 out of €65m total funding

  • 1 Equals cash from investing activities.
  • 2 DSO (days sales outstanding) defined as year-end trade receivables divided by revenues times 365.
  • 3 DPO (days payables outstanding) defined as year-end trade payables divided by cost of sales times 365.
  • 4 DIO (days inventory outstanding) defined as year-end inventories divided by cost of sales times 365.
  • 5 CCC (cash conversion cycle) defined as the sum of DSO and DIO less DPO.
  • 6 As of February 2015.

How we capture our growth opportunities

Baby products e-commerce market set to take off

  • 1 Source: Euromonitor International, Apparel and Footwear 2014 edition, Consumer Electronics 2014 edition, Consumer Health 2015 edition, Personal Accessories 2015 edition, Retailing 2015 edition. Based on retail value RSP.
  • 2 Source: Euromonitor International; Analysis of Baby and Toddler Products Retail in Germany (commissioned report, Feb-15); Baby consumables includes: Baby foods and food accessories; Nappies/diapers/pants; Baby care, health and dental hygiene; Values represent market for children in first 36 months.
  • 3 In January 2015, dm announced to launch an online shop for Germany in early summer of 2015.
  • 4 Müller runs an online shop which however does not feature a home delivery service (i.e. delivery to store only).

German "Category Killer" ranking 1

Rank Image Loyalty
1 81.0 80.7
2 80.9 67.4
3 77.0 72.0
4 76.6 71.9
5 76.1 71.5
6 74.9 72.2
7 71.7 65.8
8 70.9 66.1
9 68.3 65.8 5%

Unaided brand awareness of internet providers for diapers in Germany 4

1 Source: Dr. Wieselhuber & Partner, 2014 (Category Killer – Der stationäre Handel unter Zugzwang); sorted by image.

2 Online review portal (trustedshops.com); as of 22 February 2015.

3 NPS measures the loyalty that exists between a provider and a consumer. NPS can be as low as -100 (everybody is a detractor) or as high as +100 (everybody is a promoter); average as of 2014; tracked by windeln.de.

4 Source: Innofact Werbetracking as of March 2014; commissioned by windeln.de.

We are positioned to become a European e-commerce champion for young families

Large growth opportunity in China with 17m births a year 1

€3bn €6bn €11bn €18bn €29bn €41bn €53bn 2011 2012 2013 2014E 2015E 2016E 2017E Gross Merchandise Value (GMV) of China cross-border online shopping 2 CAGR 2014E-17E: +43% Top 5 product categories purchased by China crossborder online shoppers in 2014 3 Cosmetics & personal care 57% Food and health care products 44% 3C products 40% Clothes, shoes and hats 47% Maternal and child products 55% Maternal and child products account for 41% of total GMV

1 Source: China.org.cn, 10 February 2015, based on China Population Association (CPA); figure refers to 2014.

2 Source: iResearch, 2015 ("2015 China Cross-border Online Shopper Behavior Report"), based on State Statistics Bureau, financial results published by enterprises and expert interviews; commissioned by windeln.de; cross-border online shopping (cross-border online B2C import) refers to the value of commodities purchased by domestic consumers via the cross-border shopping channel of domestic e-commerce platforms (including domestic online importers) as well as foreign shopping sites; translated with CNY/EUR rate of 0.14362.

3 Source: iResearch, 2015 ("2015 China Cross-border Online Shopper Behavior Report"), commissioned by windeln.de; based on a survey conducted on iClick in January 2015 with a sample size of N=2,301; question asked related to whether respective participant has purchased respective product category at least once in 2014; multiple responses possible.

Our strong foothold in the Chinese market

1 Operated by third-party outsourcing partner.

2 Source: OC&C consumer survey 2014 based on 1,041 respondents.

3 Source: OC&C consumer survey 2014.

We leverage data and analytics to drive personalization and relevance

  • Innovative business intelligence systems predict buying patterns of customers
  • Disclosed age of the baby and detailed cohort-shopping behavior are key figures

Examples of customized newsletters

Pregnant woman Mom with 1-month old child Mom with 18-month old child

Growth into new categories and countries

Company highlights

True growth company with revenue CAGR of ~160% ¹

Successfully serving moms – the most loyal and influential customers

Scalable business model with profitable core

Positioned to become European e-commerce champion for young families

Large growth potential in China with 17 million births a year

Appendix

1 Source: iResearch, 2015 China Cross-border Online Shopper Behavior Report (converted with CNY/EUR rate of 0.14362). Refers to GMV of cross-border online shopping of maternal and child products in 2014 of CNY 53.24bn, translated with CNY/EUR 0.14362.

  • 2 Source: windeln.de management estimate.
  • 3 Source: Marketline Childrenswear Industry Analysis (Jul-14); Excludes baby and toddler wear and footwear products for babies in first 36 months.
  • 4 Source: IMS, The Rising Tide of OTC in Europe (Feb-13); Cosmeticdesign Europe (Jun-13); CBI, EU MARKET for Home Decoration and Home Textiles (Sep-12).
  • 5 Source: Euromonitor International; Analysis of Baby and Toddler Products Retail in Germany (commissioned report, Feb-15); Values represent market for babies in first 36 months.
  • 6 Source: IFH Branchenfokus Baby und Kinderausstattung; Excludes baby and toddler wear and footwear products for babies in first 36 months.

7 Source: IMS, The Rising Tide of OTC in Europe (Feb-13); KPMG, Personal Care 2020 (2014); CBI, EU MARKET for Home Decoration and Home Textiles (Sep-12); Excludes baby care, health and dental hygiene and nappies/diapers/pants for babies in first 36 months.

Visionary and experienced team

... and a highly motivated team

Selected key performance metrics (1/3)

2012 2013 2014
Site Visits (in thousand) ¹ 8,182 22,435 38,912
Mobile Visit Share (in % of Site Visits) 2 15.7% 35.6% 55.7%
Mobile Orders (in % of Number of Orders) 3 9.5% 23.7% 38.9%
Active Customers (in thousand) 4 163 290 496
Number of Orders (in thousand) 5 345 773 1,354
Average Orders per Active Customer (in number of orders) 6 2.1 2.7 2.7
Orders from Repeat Customers (in thousand) 7 245 637 1,131
Share of Repeat
Customer Orders (in % of Number of Orders) 8
70.9% 82.5% 83.5%
Gross Order Intake (in €
thousand) 9
26,836 61,145 120,451
Gross Revenues (in €
thousand) 10
25,607 59,890 120,020
Average Order Value (in €) 11 77.7 79.1 89.0
Returns (in % of Net Merchandise Value) 12 4.5% 5.0% 5.7%
Marketing Cost Ratio (in % of revenues) 13 13.9% 8.3% 5.1%
Fulfillment Cost Ratio (in % of revenues) 14 14.4% 14.4% 11.0%
Adjusted Other SG&A Expenses
(in
% of revenues)
15
20.1% 19.4% 15.0%
Q1 2012 Q2 2012 Q3 2012 Q4 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014 Q3 2014 Q4 2014
Site Visits (in thousand) ¹ 1,385 1,697 2,263 2,837 4,682 6,120 5,759 5,874 7,323 8,483 10,647 12,459
Mobile Visit Share (in % of Site
Visits) 2
9.9% 13.2% 16.7% 19.7% 26.2% 32.6% 39.3% 42.0% 47.9% 52.7% 58.2% 60.5%
Mobile Orders (in % of Number of
Orders) 3
6.2% 8.6% 10.0% 12.2% 16.4% 21.2% 26.8% 27.8% 32.7% 37.3% 41.2% 42.3%
Active Customers (in thousand) 4 92 117 142 163 194 229 259 290 334 372 430 496
Number of Orders (in thousand) 5 62 78 92 114 154 198 202 219 273 303 363 416
Average Orders per Active
Customer (in number of orders) 6
1.8 1.9 2.0 2.1 2.3 2.4 2.6 2.7 2.7 2.7 2.7 2.7
Orders from Repeat Customers (in
thousand) 7
36 48 58 82 114 153 158 175 211 238 286 328
Share of Repeat
Customer Orders
(in % of Number of Orders) 8
59.1% 62.0% 63.6% 71.7% 73.9% 77.5% 78.0% 79.7% 77.2% 78.7% 78.8% 78.9%
Gross Order Intake (in €
thousand) 9
4,188 5,638 7,148 9,862 12,209 15,034 15,676 18,226 23,241 26,208 32,111 38,891
Average Order Value (in €) 11 67.9 72.6 77.9 86.3 79.3 76.1 77.5 83.2 85.2 86.6 88.5 93.5
Returns (in % of Net Merchandise
Value) 12
4.4% 4.1% 4.9% 4.4% 4.3% 4.6% 4.9% 5.8% 5.1% 5.8% 6.8% 5.1%

Selected key performance metrics (3/3)

  • 1) We define Site Visits as the number of series of page requests from the same device and source in the measurement period and include visits to our online magazine. A visit is considered ended when no requests have been recorded in more than 30 minutes. The number of site visits depends on a number of factors including the availability of the products we offer, the level and effectiveness of our marketing campaigns and the popularity of our online shops. Measured by Google Analytics.
  • 2) We define Mobile Visit Share (in % of Site Visits) as the number of visits via mobile devices (smartphones and tablets) to our mobile optimized websites divided by the total number of Site Visits in the measurement period. We have excluded visits to our online magazine and visits from China. We exclude visits from China because the most common online translation services on which most of our customers who order for delivery to China rely to translate our website content are not able to do so from their mobile devices, and therefore very few of such customers order from their mobile devices. Measured by Google Analytics.
  • 3) We define Mobile Orders (in % of Number of Orders) as the number of orders via mobile devices to our mobile optimized websites divided by the total Number of Orders in the measurement period. We have excluded orders from China. Measured by Google Analytics.
  • 4) We define Active Customers as the number of customers placing at least one order in the 12 months preceding the end of the measurement period, irrespective of returns.
  • 5) We define Number of Orders as the number of customer orders placed in the measurement period irrespective of returns. An order is counted on the day the customer places the order. Orders placed and orders delivered may differ due to orders that are in transit at the end of the measurement period or have been cancelled. Every order which has been placed, but for which the products in the order have not been shipped (e.g., the products are not available or the customer cancels the order), is considered ''cancelled''.
  • 6) We define Average Orders per Active Customer as Number of Orders divided by the number of Active Customers in the measurement period.
  • 7) We define Orders from Repeat Customers as the number of orders from customers who have placed at least one previous order, irrespective of returns.
  • 8) We define Share of Repeat Customer Orders as the number of orders from Repeat Customers divided by the Number of Orders during the measurement period.
  • 9) We define Gross Order Intake as the aggregate Euro amount of customer orders placed in the measurement period minus cancellations. The Euro amount includes value added tax and excludes marketing rebates.
  • 10) We define Gross Revenues as unconsolidated revenues, plus value added tax, and plus returns (including value added tax).
  • 11) We define Average Order Value as Gross Order Intake divided by the Number of Orders in the measurement period.
  • 12) We define Returns (in % of Net Merchandise Value) as the Net Merchandise Value of items returned divided by Net Merchandise Value in the measurement period.
  • 13) We define Marketing Cost Ratio as marketing costs divided by revenues for the measurement period. Marketing costs consist mainly of advertising expenses, including search engine marketing, online display and other marketing channel expenses, as well as costs for our marketing tools, which include tools for automated SEA bidding and multivariate landing page optimization, and allocated overhead costs, but not costs related to our loyalty program. Allocated overhead costs include rent and depreciation, but not costs of shared services.
  • 14) We define Fulfillment Cost Ratio as fulfillment costs divided by revenues for the measurement period. Fulfillment costs consist of logistics and rental expenses.
  • 15) We define Adjusted Other SG&A Expenses (in % of revenues) as Adjusted Other SG&A Expenses divided by revenues. We define Adjusted Other SG&A Expenses as selling and distribution expenses plus administrative expenses and other operating expense less other operating income, but excluding marketing and fulfillment costs, cash settled share-based compensation expenses resulting from virtual stock option programs (VSOP), transaction costs and IPO related expenses.
Sales channel Geographic region
In €k 2012 2013 2014 In €k 2012 2013 2014
Revenue 21,542 49,438 101,324 Revenue 21,542 49,438 101,324
windeln.de 21,542 45,029 88,768 DACH 3 14,397 23,981 44,040
windelbar.de - 4,090 8,780 China 4 7,079 24,734 55,666
windeln.ch - 319 3,776 Other/rest of Europe 5 66 723 1,618
Adj. EBIT
1,2
-6,359 -10,487 -8,087 Quarterly revenues
In €k Q1 14 Q2 14 Q3 14 Q4 14 Q1 15
windeln.de
Adj. EBIT
contribution
-7,316 -4,338 1,916 Revenue 19,083 21,554 26,485 34,202 35,649
windelbar.de
Adj. EBIT
contribution
- -2,209 -2,601
windeln.ch Adj. EBIT
contribution
- -520 -1,660
1 Adjusted to exclude cash settled share-based compensation expenses resulting from virtual stock option programs (VSOP), transaction costs and IPO related expenses.
--- --------------------------------------------------------------------------------------------------------------------------------------------------------------------- -- -- -- --

2 Adjusted EBIT at the Group level does not correspond to the sum of the Adjusted EBIT Contributions of the "windeln.de", "windelbar.de" and "windeln.ch" business segments because (a) certain income/expenses relating to shared services are managed and contracted on a central basis and not allocated to the business segments and (b) effects resulting from intersegment transactions are eliminated at the Group level. In the fiscal year ended December 31, 2012, all income/expenses were allocated to the business segment "windeln.de".

3 Our ''DACH'' geographic region consists of that part of our business that generates product and services revenues from customers ordering for delivery to Germany, Austria and Switzerland.

4 Our ''China'' geographic region consists of that part of our business that generates product and services revenues from customers ordering for delivery to China.

5 Our ''Other/rest of Europe'' geographic region consists of that part of our business that generates product and services revenues from customers ordering for delivery to countries other than Germany, Austria, Switzerland and China.

Income statement

In €k 2012 2013 2014
Revenues 21,542 49,438 101,324
% growth - 129.5% 105.0%
Cost of sales -17,476 -39,106 -77,869
Gross Profit 4,066 10,332 23,455
% margin 18.9% 20.9% 23.1%
Selling and distribution expenses -8,557 -17,138 -26,668
Administrative expenses -2,873 -5,402 -8,678
Other operating income 48 25 267
Other operating expenses - -40 -99
EBIT1 -7,316 -12,223 -11,723
% margin -34.0% -24.7% -11.6%
Financial result 23 -23 2,138
EBT -7,293 -12,246 -9,585
% margin -33.9% -24.8% -9.5%
Income taxes -11 -28 -242
Profit or loss for the period -7,304 -12,274 -9,827
% margin -33.9% -24.8% -9.7%
Depreciation & amortization 133 447 785
EBITDA -7,183 -11,776 -10,938
% margin -33.3% -23.8% -10.8%
Cash settled share-based compensation2 957 1,659 3,419
Acquisition and integration costs3 - 77 -
IPO related expenses4 - - 217
Adjusted EBIT -6,359 -10,487 -8,087
% margin -29.5% -21.2% -8.0%
Adjusted EBITDA -6,226 -10,040 -7,302
% margin -28.9% -20.3% -7.2%

1 EBIT includes cash-settled share-based compensation expense resulting from virtual stock option programs (VSOP), transaction costs and certain expenses incurred in connection with the Offering (the "IPO related expenses").

2 Share-based compensation includes all expenses recorded for share-based payments resulting from virtual stock option programs (VSOP).

3 Transaction costs of €77 thousand were incurred in the fiscal year ended December 31, 2013 in connection with the acquisition and integration of kindertraum.ch AG in 2013.

4 IPO related expenses of €217 thousand were incurred in the fiscal year ended December 31, 2014 in connection with the preparation of the Offering.

Balance sheet and cash flow statement

Consolidated statement of financial position Consolidated statement of cash flows

In €k 2012 2013 2014
Assets
Total non-current assets 861 4,694 4,523
Inventories 3,242 7,260 10,754
Prepayments 6 17 285
Trade receivables 1,005 1,171 1,725
Miscellaneous other current assets1 1,153 3,011 5,927
Cash and cash equivalents 411 267 33,830
Total current assets 5,817 11,726 52,521
Issued capital 101 124 163
Share premium 13,559 27,587 68,911
Accumulated loss -12,386 -24,661 -34,488
Cumulated other comprehensive income - -9 35
Total equity 1,274 3,041 34,621
Total non-current liabilities 1,273 3,317 6,813
Other provisions 125 875 1,246
Financial liabilities 1 1,920 1,532
Trade payables 3,127 5,219 8,830
Deferred revenue 317 794 1,985
Miscellaneous current liabilities2 561 1,253 2,017
Total current liabilities 4,131 10,062 15,610
In €k 2012 2013 2014
Net cash flows from/used in operating activities -6,510 -11,193 -6,064
Net cash flows from/used in investing activities -713 -1,043 -1,234
Net cash flows from/used in financing activities 117 12,088 40,861
Cash and cash equivalents at the beginning of the
period
7,517 411 267
Net increase/decrease in cash and cash
equivalents
-7,106 -148 33,563
Change in cash and cash equivalents
due to changes in the consolidated group
- 4 -
Cash and cash equivalents at the end of the period 411 267 33,830

1 Miscellaneous other current assets include income tax receivables, current other financial assets and current other non-financial assets.

2 Miscellaneous other current liabilities include income tax payables, current other financial liabilities and current other non-financial liabilities.