Investor Presentation • Mar 29, 2022
Investor Presentation
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FY 2021 Results
Munich, March 29, 2022
Certain statements in this communication may constitute forward looking statements. These statements are based on assumptions that are believed to be reasonable at the time they are made and are subject to significant risks and uncertainties. You should not rely on these forward-looking statements as predictions of future events, and we undertake no obligation to update or revise these statements. Our actual results may differ materially and adversely from any forward-looking statements discussed on this call due to a number of factors, including without limitation, risks from macroeconomic developments, external fraud, inefficient processes at fulfillment centers, inaccurate personnel and capacity forecasts for fulfillment centers, hazardous material / conditions in production with regard to private labels, lack of innovation capabilities, inadequate data security, lack of market knowledge, risk of strike and changes in competition levels.



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| FY 2021 RESULTS |
GROWTH | EUR 522m Revenue, 21% growth on top of strong baseline from last year | |||||
|---|---|---|---|---|---|---|---|
| PROFITABILITY | Profit generation of EUR 40m Adj. EBITDA at 7.7% Adj. EBITDA margin | ||||||
| FREE CASH FLOW | Positive Free Cash Flow of EUR 2.7m while financing inventory buffers against supply chain disruptions |
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| ACTIVE CUSTOMERS | Loyal active customer base at 1.7m end of 2021, +11% vs. end of 2020 driven by existing as well as new customer acquisition |
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| COHORT UPDATE | 91% GMV retention in 2021 in line with a strong first half of the year followed by a weaker second half; 2021 and 2020 cohorts continue to behave in line with pre-pandemic cohort behavior |
Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based compensation (in Fulfilment, Marketing and General and Administrative expenses) and (ii) expenses for a tax claim provision against a divested entity regarding previous years, (iii) expenses for the SE conversion and (iv) income/expenses for the French business restructuring. "Adjusted EBITDA" is calculated by adjusting for these items.
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Note: All figures unaudited.

Note: All figures unaudited.




| Protecting topline in a dynamic and uncertain macro environment, while managing profitability levels alongside inflationary headwinds and continued supply chain challenges |
|---|
| Driving strategic investments for long-term growth in line with our Customer Experience 2.0 strategy |
| Remaining long-term oriented by focusing on key areas to enable future growth, despite the short-term macro developments |







Available countries Germany, France and Netherlands
7,100 individually designed rooms for 4,800 customers in 2021
Average GMV per customer More than EUR 2,000 2022 Focus
Scaling service in existing countries
Differentiating our offering to customer segments



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(1) Net Promoter Score, average score.

Sustainability touches all parts of our business, from people to products and from customers to supply chain.
Our new Sustainability Strategy 2030 accordingly covers all aspect of our business model based on our belief that there is a sustainable way to live beautifully.
by

Westwing is scored within the top 30% of our industry

The use by Westwing Group SE of any MSCI ESG Research LLC or its affiliates ("MSCI") data, and the use of MSCI logos, trademarks , service marks or index names herein, do not constitute a sponsorship, endorsement, recommendation, or promotion of Westwing Group SE by MSCI. MSCI services and data are the property of MSCI or its information providers and are provided 'as is' and without warranty. MSCI names and logos are trademarks or service marks of MSCI.
Selected sustainability initiatives already implemented
Climate neutral in our own operations since 2021
100% recycled(1) packaging
+100 campaigns with our WE CARE(2) label launched in 2021
90% of returns being resold on our site
18 Note: As of December 2021. (1) Outbound packaging from our warehouses; valid for warehouses in Germany, Poland, and Italy. (2) ''WE CARE" label is assigned to brands based on select sustainability criteria as defined by Westwing.


| [in % of revenue] | Q4 2019 | Q4 2020 | Q4 2021 | Delta 21 vs. 20 |
FY 2019 | FY 2020 | FY 2021 | Delta 21 vs. 20 |
|
|---|---|---|---|---|---|---|---|---|---|
| Gross margin | 47.1% | 51.3% | 47.6% | -3.8% | 44.6% | 49.4% | 49.1% | -0.3% | Higher sea freight rates compensated by increased Westwing Collection share |
| Fulfilment ratio | -21.1% | -18.8% | -20.0% | -1.2% | -23.2% | -19.9% | -20.5% | -0.6% | Rise in logistics and warehousing costs due to temporary supply chain disruptions and inflation |
| Contribution margin |
26.0% | 32.5% | 27.6% | -4.9% | 21.4% | 29.5% | 28.7% | -0.9% | |
| Marketing ratio | -8.2% | -7.0% | -9.5% | -2.6% | -8.6% | -7.1% | -9.4% | -2.3% | Growth investments into Marketing |
| G&A ratio1) G&A ratio(1) |
-17.7% | -11.0% | -13.4% | -2.5% | -20.0% | -13.3% | -14.0% | -0.7% | Growth investments into Technology and Westwing Collection |
| D&A ratio D&A ratio |
2.9% | 1.9% | 2.4% | +0.5% | 3.4% | 2.5% | 2.5% | +0.0% | |
| Adj. EBITDA Adj. EBITDA margin margin |
3.1% | 16.5% | 7.0% | -9.5% | -3.8% | 11.5% | 7.7% | -3.8% |
(1) Includes "Other result".
Note: Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based compensation (in Fulfilment, Marketing and General and Administrative expenses) and (ii) expenses for a tax claim provision against a divested entity regarding previous years, (iii) expenses for the SE conversion and (iv) income/expenses for the French business restructuring. "Adjusted EBITDA" is calculated by adjusting for these items.
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Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based compensation (in Fulfilment, Marketing and General and Administrative expenses) and (ii) expenses for a tax claim provision against a divested entity regarding previous years, (iii) expenses for the SE conversion and (iv) income/expenses for the French business restructuring. "Adjusted EBITDA" is calculated by adjusting for these items.
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-12% to +3% yoy growth Positive in H2 after baseline effects phase out

-2% to +3% Adj. EBITDA margin Much better in H2


at 21% growth yoy
at 7.7% margin
4.4m orders delivered LTM
Westwing Collection at 34% share towards strategic target of 50%
Huge Home & Living market of EUR 120bn is still very early in eCommerce adoption
The differentiating creative and inspirational core of Westwing drives superior loyalty with 80% repeat order share(1)
Our growing Westwing Collection perfectly leverages the loyalty to our love brand at +12 to +15%pts Adj. EBITDA margin upside vs. 3rd party suppliers
Based on our highly profitable consumer love brand strategy we target a long-term profitability of 15% Adj. EBITDA
Structurally negative Net Working Capital and low CAPEX ratio
Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based compensation (in Fulfilment, Marketing and General and Administrative expenses) and (ii) expenses for a tax claim provision against a divested entity regarding previous years, (iii) expenses for the SE conversion and (iv) income/expenses for the French business restructuring. "Adjusted EBITDA" is calculated by adjusting for these items. (1) as of FY 2021.






| Group KPIs | Unit | Q1 2019 | Q2 2019 | Q3 2019 | Q4 2019 | Q1 2020 | Q2 2020 | Q3 2020 | Q4 2020 | Q1 2021 | Q2 2021 | Q3 2021 | Q4 2021 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Westwing Collection share |
in % of GMV | 21% | 22% | 27% | 25% | 25% | 22% | 26% | 28% | 31% | 32% | 38% | 37% |
| Active customers | in k | 927 | 909 | 926 | 949 | 986 | 1,178 | 1,284 | 1,529 | 1,720 | 1,730 | 1,750 | 1,705 |
| Number of orders | in k | 591 | 492 | 539 | 805 | 675 | 1,051 | 874 | 1,474 | 1,268 | 1,022 | 819 | 1,262 |
| Average basket size | in EUR | 129 | 132 | 132 | 121 | 127 | 122 | 129 | 119 | 129 | 135 | 144 | 131 |
| Average orders LTM per active customer |
in # | 2.6 | 2.6 | 2.6 | 2.6 | 2.5 | 2.6 | 2.7 | 2.7 | 2.7 | 2.7 | 2.6 | 2.6 |
| Average GMV LTM per active customer | in EUR | 318 | 322 | 326 | 327 | 324 | 325 | 330 | 328 | 337 | 341 | 340 | 343 |
| GMV | in EUR m | 76 | 65 | 71 | 98 | 85 | 128 | 113 | 175 | 164 | 139 | 118 | 166 |
| Mobile visit share | in % | 75% | 76% | 77% | 76% | 76% | 79% | 80% | 79% | 79% | 80% | 80% | 80% |
| Westwing Collection share | GMV share of Westwing Collection (formerly "Own & Private Label"): GMV of Westwing Collection business as % of GMV Group in the same reporting period |
|---|---|
| Active customers | A customer who has made a valid order within the last 12 months |
| Number of orders | Total number of valid orders (excluding failed and cancelled orders) of a reporting period |
| Average basket size | Weighted average value of an order: GMV divided by total number of orders of the same reporting period |
| Average orders LTM per active customer | Total number of orders of the last 12 months divided by active customers of a reporting period |
| Average GMV LTM per active customer | GMV of the last 12 month divided by active customers |
| GMV | Gross Merchandise Volume: Value of all valid customer orders placed of a reporting period (i.e. excluding cancelation and VAT, but including returns). |
| Mobile visit share | Share of daily unique visits per platform via mobile devices (tablets and smartphones) as % of all daily unique visits per platform of a reporting period |
| EUR m, in % of revenue | FY 2020 | FY 2021 | Q4 2020 | Q4 2021 |
|---|---|---|---|---|
| Revenue | 433 | 522 | 156 | 149 |
| Cost of Sales | -219 | -266 | -76 | -78 |
| Gross profit | 214 | 257 | 80 | 71 |
| Fulfilment expenses | -86 | -107 | -29 | -30 |
| Marketing expenses | -31 | -49 | -11 | -14 |
| General and administrative expenses | -65 | -79 | -18 | -16 |
| Other operating expenses | -4 | -4 | -2 | -2 |
| Other operating income | 3 | 4 | 1 | 1 |
| Operating result | 31 | 21 | 21 | 10 |
| Financial result | -4 | -2 | -2 | -1 |
| Result before income tax | 28 | 19 | 20 | 9 |
| Income tax expense | 2 | -7 | 5 | -2 |
| Result for the period | 30 | 12 | 25 | 8 |
| Reconciliation to Adj. EBITDA | ||||
| Operating result (EBIT) | 31 | 21 | 21 | 10 |
| Share-based compensation expenses | 8 | 6 | 1 | -3 |
| Centralization France | -0 | -0 | -0 | 0 |
| SE Conversion Costs | 0 | 0 | 0 | 0 |
| Provision tax claim Russia | 0 | 0 | 0 | -0 |
| D&A | 11 | 13 | 3 | 4 |
| Adj. EBITDA | 50 | 40 | 26 | 10 |
| Adj. EBITDA margin (%) | 11.5% | 7.7% | 16.5% | 7.0% |
Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based compensation (in Fulfilment, Marketing and General and Administrative expenses) and (ii) expenses for a tax claim provision against a divested entity regarding previous years, (iii) expenses for the SE conversion and (iv) income/expenses for the French business restructuring. "Adjusted EBITDA" is calculated by adjusting for these items.
| EUR m, in % of revenue | FY 2020 | FY 2021 | Q4 2020 | Q4 2021 |
|---|---|---|---|---|
| Revenue | 433 | 522 | 156 | 149 |
| Revenue Growth yoy | 62.0% | 20.7% | 76.1% | -4.2% |
| Cost of Sales | -219 | -266 | -76 | -78 |
| Gross Profit | 214 | 257 | 80 | 71 |
| Gross Margin | 49.4% | 49.1% | 51.3% | 47.6% |
| Fulfillment expenses | -86 | -107 | -29 | -30 |
| Contribution profit | 128 | 150 | 51 | 41 |
| Contribution margin | 29.5% | 28.7% | 32.5% | 27.6% |
| Marketing expenses | -31 | -49 | -11 | -14 |
| General and administrative expenses | -57 | -73 | -17 | -19 |
| Other operating expenses | -4 | -3 | -2 | -2 |
| Other operating income | 3 | 4 | 1 | 1 |
| Depreciation and Amortization | 11 | 13 | 3 | 4 |
| Adj. EBITDA | 50 | 40 | 26 | 10 |
| Adj. EBITDA Margin | 11.5% | 7.7% | 16.5% | 7.0% |
Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based compensation (in Fulfilment, Marketing and General and Administrative expenses) and (ii) expenses for a tax claim provision against a divested entity regarding previous years, (iii) expenses for the SE conversion and (iv) income/expenses for the French business restructuring. "Adjusted EBITDA" is calculated by adjusting for these items.
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.
| DACH in EUR m | FY 2020 | FY 2021 | Q4 2020 | Q4 2021 |
|---|---|---|---|---|
| Revenue | 243 | 297 | 91 | 87 |
| yoy Growth (in %) |
60% | 22% | 75% | -5% |
| Adj. EBITDA | 41 | 39 | 20 | 11 |
| Adj. EBITDA Margin % | 16.9% | 13.1% | 22.1% | 12.2% |
| International in EUR m | FY 2020 | FY 2021 | Q4 2020 | Q4 2021 |
|---|---|---|---|---|
| Revenue | 190 | 226 | 65 | 62 |
| yoy Growth (in %) |
64% | 19% | 77% | -3% |
| Adj. EBITDA | 9 | 3 | 6 | 1 |
| Adj. EBITDA Margin % | 4.8% | 1.2% | 8.6% | 1.1% |
Figures in this section are presented on an adjusted basis, i.e. excluding (i) share-based compensation (in Fulfilment, Marketing and General and Administrative expenses) and (ii) expenses for a tax claim provision against a divested entity regarding previous years, (iii) expenses for the SE conversion and (iv) income/expenses for the French business restructuring. "Adjusted EBITDA" is calculated by adjusting for these items.

Note: Unaudited.
Net Working Capital (NWC) breakdown as of December 31, 2021 (EUR m)

| Share Information as of December 31, 2021 | |
|---|---|
| Type of Shares | Ordinary bearer shares with no-par value (Stückaktien) |
| Stock Exchange | Frankfurt Stock Exchange |
| Market Segment | Regulated Market (Prime Standard) |
| Number of Shares issued | 20,903,968 |
| Issued Share Capital | EUR 20,903,968 |
| Treasury Shares | 326,475 |
| Program | # of options outstanding | Weighted average exercise price (EUR) |
|---|---|---|
| VSOPs(1) | 898,000 | 2.44(1) |
| LTIP 2019(2) | 1,861,050 | 19.30(2) |
| LTIP 2016 | 96,450 | 0.01 |
| Other | 755,075 | 11.24 |
| Total | 3,610,575 | 12.90 |
| March 30, 2022 | Jefferies 2nd Annual Pan-European Mid-Cap Conference |
|---|---|
| May 11, 2022 | Publication of quarterly statement Q1 2022 |
| May 17, 2022 | Bank of America Consumer eCommerce Virtual Field Trip |
| May 18, 2022 | Annual General Meeting for the 2021 financial year |
| August 11, 2022 | Publication of half-year financial report 2022 |
| September 13, 2022 | Jefferies Virtual Home Retail Summit 2022 |
| September 19, 2022 | Berenberg and Goldman Sachs Eleventh German Corporate Conference |
| November 10, 2022 | Publication of quarterly statement Q3 2022 |
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