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Tryg Interim / Quarterly Report 2021

Jul 9, 2021

3389_rns_2021-07-09_0a5113ff-eb7a-4feb-a411-f1a26d620712.pdf

Interim / Quarterly Report

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Tryg | O

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Interim report

Q2 and H1 2021


Contents

Management's review

  • Highlights 03
  • Income overview 05
  • Tryg's results 06
  • Business initiatives 09
  • Private 11
  • Commercial 13
  • Corporate 15
  • Sweden 17
  • Investment activities 19
  • Solvency and dividend 21
  • Financial outlook 22
  • Financial calendar 24

Financial statements

  • Financial statements 25
  • Statement by the Supervisory Board and the Executive Board 26
  • Financial highlights 27
  • Income statement 28
  • Statement of comprehensive income 29
  • Statement of financial position 30
  • Statement of changes in equity 31
  • Cash flow statement 33
  • Notes 34
  • Quarterly outline 42
  • Income statement for Tryg A/S (parent company) 44
  • Statement of financial position (parent company) 45
  • Disclaimer 46

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06
Tryg results

Tryg aims to pay a nominal, stable and increasing ordinary dividend, while maintaining stable results and a high level of return on capital employed

Shareholder remuneration

(DKK per share)

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  • Calculated on the new 654m number of shares following the DKK 37bn rights issue to fund the RSA Scandinavia acquisition

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09

Business initiatives

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19

Investment activities

22

Financial outlook

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Interim report Q2 and H1 2021 | Tryg A/S


Management's review - Contents

Highlights

Financial Q2

4.7% 1,144m 0.8 14.1
Premium growth in local currencies Technical result (DKK) impacted by positive developments in core business/Alka synergies Group underlying claims ratio improved Expense ratio
Q2 2020: 7.0% Q2 2020: 1,063m Q2 2020: 14.3
181m -1,191m 253m -757m
--- --- --- ---
Income from RSA Scandinavia (DKK) Currency hedge related to RSA Scandinavia (DKK) Tryg stand-alone investment return (DKK) Total investment return (DKK)
Q2 2020: 541m
81.0 274m 1.07 175
--- --- --- ---
Combined ratio Profit before tax Dividend per share (DKK) Solvency ratio
Q2 2020: 80.9 Q2 2020: 1,539m

Premium growth of 4.7% in Q2, primarily driven by positive developments in the Private and Commercial segments. Technical result of DKK 1,144 (DKK 1,063m), supported by the continued positive development in core business and the delivery of Alka synergies. The underlying claims ratio improved by 0.8% for the Group, while it was flat for the Private segment, both figures exclude the impact of COVID-19.

Financial H1

5.5% 1,895m 0.8 14.1
Premium growth in local currencies Technical result (DKK) impacted by positive developments in core business/Alka synergies Group underlying claims ratio improved Expense ratio
H1 2020: 7.9% H1 2020: 1,735m H1 2020: 14.2
181m -1,035m 440m -414m
--- --- --- ---
Income from RSA Scandinavia (DKK) Currency hedge related to RSA Scandinavia (DKK) Tryg stand-alone investment return (DKK) Total investment return (DKK)
H1 2020: -439m
84.0 1,296m 2.14 175
--- --- --- ---
Combined ratio Profit before tax Dividens per share (DKK) 1.07 paid in April and DKK 1.07 to be paid on 14 July Solvency ratio
H1 2020: 84.4 H1 2020: 1,167m

Tryg's stand-alone investment result for Q2 was DKK 253m (DKK 541m), driven primarily by positive financial markets providing support to especially Tryg's equity, property and credit portfolios.

Interim report Q2 and H1 2021 | Tryg A/S | 3


Management's review - Contents

Tryg's key focus remains on its stand-alone financial performance but the current quarter includes items related to the RSA Scandinavia acquisition which are noteworthy. Tables summarising the main components of Tryg's Q2 P&L, including the RSA acquisition currency hedge and RSA contribution, are shown below.

1) Tryg stand-alone financial result

DKKm Q2 2021 H1 2021
Technical result 1,144 1,895
Investment result (excluding currency hedge and RSA contribution) 253 440
Pre-tax (excluding currency hedge and RSA contribution) 1,284 2,150

2) RSA-related currency hedge and one month's RSA contribution

DKKm Q2 2021 H1 2021
RSA currency hedge (non-tax deductible) -1,191 -1,035
RSA contribution for June (net profit after tax) 181 181

a To be equity accounted for under "income from associates" in investment income until demerger

Tryg as reported (1+2)

DKKm Q2 2021 H1 2021
Technical result 1,144 1,895
Investment result -757 -414
Pre-tax 274 1,296

The investment result as reported for Q2, including the RSA related currency hedge and the relevant RSA contribution for June, was DKK -757m (DKK 541m) in Q2.

Profit before tax of DKK 274m (DKK 1,539m). Solvency ratio was 175, taking into consideration the Q2 result, a dividend per share of DKK 1.07 (DKK 700m) and the higher capital requirement following the inclusion of Codan Norway, Trygg-Hansa and 50% of Codan Denmark.

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Interim report Q2 and H1 2021 | Tryg A/S


Management's review - Contents

Income overview

DKKm Q2 2021 Q2 2020 H1 2021 H1 2020 2020
Gross premium income 6,057 5,595 11,963 11,190 22,653
Gross claims -3,864 -3,534 -8,007 -7,850 -15,437
Total insurance operating costs -855 -802 -1,685 -1,589 -3,202
Profit/loss on gross business 1,338 1,260 2,271 1,752 4,014
Profit/loss on ceded business -185 -192 -359 -11 -499
Insurance technical interest, net of reinsurance -8 -5 -17 -6 -20
Technical result 1,144 1,063 1,895 1,735 3,495
Income from RSA Scandinavia^{a} 181 0 181 0 0
Currency hedge related to RSA Scandinavia -1,191 0 -1,035 0 0
Tryg stand-alone Investment return 253 541 440 -439 311
Investment return after insurance technical interest -757 541 -414 -439 311
Other income and costs -113 -64 -186 -129 -265
Profit/loss before tax 274 1,539 1,296 1,167 3,541
Tax -337 -293 -545 -363 -768
Profit/loss -63 1,246 751 804 2,773
Run-off gains/losses, net of reinsurance 243 204 497 561 1,145
Key figures
Total equity 48,112 11,854 48,112 11,854 12,264
Return on equity after tax (%)^{b} -0.8 42.9 4.8 13.9 22.5
Number of shares, end of period (1,000) 654,085 301,734 654,085 301,734 301,750
Earnings per share -0.10 4.13 1.53 2.67 9.19
Operating earnings per share (DKK)^{c} -0.06 4.22 1.64 2.84 9.54
Ordinary dividend per share (DKK) 1.07 0.00 2.14 0.00 7.00
Premium growth in local currencies 4.7 7.0 5.5 7.9 7.0
Gross claims ratio 63.8 63.2 66.9 70.1 68.1
Net reinsurance ratio 3.1 3.4 3.0 0.1 2.2
Claims ratio, net of reinsurance 66.9 66.6 69.9 70.2 70.3
Gross expense ratio 14.1 14.3 14.1 14.2 14.1
Combined ratio 81.0 80.9 84.0 84.4 84.5
Run-off, net of reinsurance (%) -4.0 -3.6 -4.2 -5.0 -5.1
Large claims, net of reinsurance (%) 1.7 1.3 1.9 1.8 2.2
Weather claims, net of reinsurance (%) 0.9 0.9 1.6 1.4 1.6
Discounting (%) 0.4 0.1 0.3 0.2 0.2
COVID-19 claims, net of reinsurance (%) -0.5 -1.7 -0.9 -0.5 -0.8
Combined ratio on business areas
Private 81.1 80.8 84.4 85.4 83.9
Commercial 81.5 81.1 82.0 84.8 83.7
Corporate 79.7 77.7 87.1 78.3 88.0
Sweden 80.9 83.7 80.7 86.6 83.2

a Tryg's acquisition of RSA Scandinavia impacts the Financial Statements from 1 June 2021 (date of closing)
b BOE is calculated as profit for the year after tax divided with weighted average equity (as prescribed by the Danish FSA)
c Adjusted for depreciation on intangible assets (after tax), related to Brands and Customer relations after tax

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Combined ratio

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Expense ratio

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* Rights issue of 37 bn impacting figures from Q1-2021

Interim report Q2 and H1 2021 | Tryg A/S


Management's review - Contents

Tryg's results

Tryg reported a Q2 technical result of DKK 1,144m (DKK 1,063m), driven by a positive top-line development, particularly in the Private and Commercial segments, good development in the core business and the continued delivery of Alka synergies. The underlying claims ratio for the Group improved by 0.8 percentage points, while it was flat for the Private segment. Both figures exclude the impact of COVID-19. The combined ratio was 81.0 (80.9). The investment return for the quarter was DKK -757m (DKK 541m), representing the sum of Tryg's stand-alone investment income, the cost of the currency hedge related to the purchase price of the acquisition and one month's of net profits from Codan Norway, Trygg-Hansa and 50% of Codan Denmark. The pre-tax result was DKK 274m (DKK 1,539m). A solvency ratio of 175, including the newly acquired businesses, was reported at the end of the quarter.

Results

Group premium growth was 4.7% (7.1% excluding bonus and premium rebates) in Q2, impacted primarily by a solid growth in the Private and Commercial segments in Denmark and Norway and a decrease in the Corporate segment following profitability actions. The Private segment reported a growth of 5.0%, or 8.6%, after adjusting for higher bonus and premium rebates compared to the corresponding period in 2020. The combined ratio was 81.0 (80.9), driving a technical result of DKK 1,144m (DKK 1,063m). Lower claims frequencies caused by COVID-19 had a net impact on the technical result of DKK 32m in Q2 2021. Since mid-April, governments

have gradually re-opened large sections of society and business in Denmark and Norway. Economic activity has consequently picked up substantially, resulting in a more normalised development of claims frequencies and of Tryg's business in general. Weather claims and large claims were below normal. The run-off result was 4.0% (3.6%). The Group's underlying claims ratio, adjusted for weather claims, large claims, run-offs, discount rate (to discount the claims provisions) and COVID-19 impact, was 0.8 percentage points better than in Q2 2020, as profitability initiatives in Commercial and particularly in Corporate are improving results. The Private underlying claims ratio was flat compared to Q2

2020 as growth remained robust in the quarter. Profitability is usually somewhat lower for "new business" compared to "old" business due to an approximately 3% higher claims frequency and higher distribution costs. When growth levels are very strong, the Private segment will therefore contribute less to the underlying development in the claims ratio. Commercial and especially Corporate, given Tryg's long-term initiatives, will ensure continuous improvement for the Group and more than offset developments in the Private segment. A higher share of premium income from the Private segment will be considered a key competitive advantage in the medium and long term. Tryg's Corporate business is actively increasing prices and reducing exposure to unprofitable segments and expects profitability to improve in 2021 and the following years.

Synergies from the Alka transaction amounted to DKK 35m (DKK 43m), of which DKK 9m stemmed from lower costs, DKK 14m from claims and DKK 12m from revenue initiatives.

Customer satisfaction increased from 83 in Q2 2020 to 84 in Q2 2021. For the sixth year in a row, TryghedsGruppen, Tryg's largest shareholder, decided to pay a member bonus. The bonus for 2021 is around DKK 700m, equivalent to 5% of premiums paid in 2020. The bonus should be seen in conjunction with Tryg's dividend and will be paid to Tryg and Alka customers in Denmark later this year. Awareness of the member bonus for non-customers was at a much higher level than the same period in 2020 and reached 43% in Q2 2021 (29%).

The total investment return amounted to DKK -757m (DKK 541m), driven primarily by a previously disclosed charge of approximately DKK 1.2bn for the currency hedge related to the RSA acquisition. Tryg's stand-alone investment result was DKK 253m supported by positive financial markets. The result for June* of Codan Norway, Trygg-Hansa and 50% of Codan Denmark, was DKK 181m and it is included in the investment income as "income from associates". Tryg's stand-alone investment result showed a free portfolio result of DKK 312m (DKK 519m), driven primarily by positive financial markets providing support to especially Tryg's equity, property and credit portfolios. The match portfolio also developed positively, driven primarily by narrowing covered bond spreads. The overall match portfolio result was DKK 19m (DKK 127m). Other financial income and expenses were DKK -78m (DKK -105m).

Tryg continues to pursue a relatively low-risk investment strategy with limited equity exposure and a conservative fixed-income profile (more than 90% of fixed-income securities are Nordic covered bonds). It should be remembered that Tryg marks to market both assets and liabilities (in accordance with Danish Financial Supervisory Authority rules), resulting in some P&L volatility in turbulent times. Other Nordic and European insurers, meanwhile, hold large parts of their fixed-income portfolios to maturity or book most

  • The RSA Scandinavia acquisition was closed on 1 June as per stock exchange announcement "The scheme of arrangement with RSA Insurance Group plc has become effective"

Interim report Q2 and H1 2021 | Tryg A/S | 6


Management's review - Contents

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of the asset moves to shareholders' equity. Asset allocation remained broadly unchanged during the period.

Premiums

Gross premium income was DKK 6,057m (DKK 5,595m), corresponding to a 4.7% growth in local currencies (7.1% excluding bonus and premium rebates). The Private segment reported a growth of 5.0%, or 8.6% when adjusted for bonus and premium rebates, which reflects the high profitability of many of Tryg's partner agreements and also some periodisation between quarters. The year-to-date growth in the Private segment was around 8%, which better reflects the underlying growth in this segment. Private sales generally remained strong throughout the COVID-19 period. In Denmark, growth continued to be driven by a combination of cross-selling to existing customers, new customers from partner agreements, like FDM and Danske Bank, and continued strong sales from the latest sales channel – Tryg's independent agents. As expected, there was a reduction in the Nordea portfolio as a natural consequence of the termination of the Nordea agreement, which also impacted the retention rate negatively, though Tryg still saw a net positive inflow when looking at Danske Bank and Nordea combined. Private Norway again saw strong sales from partner agreements with OBOS and NITO, and continued to record strong sales via the car channel Enter. Commercial premiums increased by 8.1%, with Denmark characterised by high organic growth and Norway characterised by growth through price initiatives. In Denmark, sales grew by 8.5%, with a net inflow of customers, while growth in Commercial Norway was 7.0%, partly due to the acceptance of price hikes by larger Commercial customers and therefore not expected to be a sustainable growth level. The Corporate segment continued its effort to improve profitability by increasing prices; top-line development was broadly flat. The Corporate segment in Denmark and Sweden reported a reduction due to price hikes. The growth in Corporate Norway also reflects the fact that price increases in that part of the portfolio started earlier compared to Corporate Denmark and Corporate Sweden. Profitability is generally a key focus for all Corporate areas. Private Sweden saw a flat top-line development, impacted by price adjustments for main products and pet insurance.

Claims

The claims ratio net of ceded business was 66.9 (66.6). The underlying claims ratio for the Group, excluding large claims and weather claims, runoffs, discounting and COVID-19, was 69.1 (69.9), which was 0.8 percentage points better than the corresponding quarter in 2020. The Private underlying claims ratio was flat at 68.1. The gradual reopening of societies and businesses has brought a normalisation of claims frequencies. Tryg reported a modest positive impact of DKK 32m (net) in Q2 from COVID-19. In general, the biggest impact of the lower frequencies stemming from reduced economic activity related to COVID-19 was reported in the Private segment. This impact has been excluded from the calculation of the underlying claims ratio.

The current strong level of growth in the Private segment is likely to impact the underlying claims ratio somewhat, as new business does not initially have the same profitability as old business. The claims ratio for new business is approximately 3% higher than existing business, primarily because new customers generally have a higher propensity to claim on their insurance more frequently in the first couple of years. Meanwhile, profitability initiatives in

Interim report Q2 and H1 2021 | Tryg A/S | 7


the Corporate segment should help sustain the improvement in the Group's underlying claims ratio. Tryg continues to expect an improvement in the underlying claims ratio for FY 2021.

Tryg has been working with procurement for many years and the procurement team collaborates on an ongoing basis with the claims department to monitor and control claims inflation. Tryg has benefited from the tight focus on procurement in recent months, which have been characterised by increased prices for materials, especially (but not only) in the property segment. Tryg has a cooperative arrangement with craftsmen, and for example uses three-year agreements to keep costs under control. These agreements ensure a stable income for craftsmen and are highly appreciated by both parties. More broadly, Tryg's business is relatively short tail, with an average duration of four years, while the duration on most Private products is less than one year. Price adjustments can be introduced if needed while inflation levels continue to be very carefully monitored.

Scandinavia has been relatively cold and wet, during spring and early summer, and a couple of smaller cloudbursts have been registered. Weather claims amounted to DKK 57m (DKK 49m), or 0.9% (0.9%) of the claims ratio. Large claims impacted the claims ratio negatively by 1.7% (1.3%), which is below the expected quarterly average. For the full year, Tryg assumes large claims (with no quarterly seasonality) of DKK 550m and weather claims (mainly in Q1 and Q4) of DKK 600m.

Expenses

The expense ratio was 14.1 (14.3), influenced by the good top-line growth and tight cost control. At its CMD in 2017, Tryg announced an expense ratio target for 2020 of around 14, as IT investments and an increase in employee numbers (especially in the short term) would be broadly offset by continuous efficiency improvements, driven primarily by lower distribution costs. The expense ratio target of around 14 has also been repeated for 2021. Cost synergies of DKK 9m from the Alka transaction helped the expense ratio slightly.

Investment return

Investment income was DKK -757m (DKK 541m). The number includes Tryg's stand-alone investment result, and as previously disclosed, it also includes a charge of approximately DKK 1.2bn for the currency hedge related to the RSA acquisition. Furthermore, prior to the demerger, equity accounting will be used to include the results of the acquired business. The investment result also includes the June stand-alone result for Codan Norway, Trygg-Hansa and 50% of Codan Denmark, which amounted to DKK 181m.

Tryg's stand-alone investment result showed a free portfolio result of DKK 312m (DKK 519m), driven primarily by positive financial markets providing support to especially Tryg's equity, property and credit portfolios. Equities were up more than 5% in Q2 2021, while fixed-income returns benefitted from narrowing credit spreads. The match portfolio returned a positive DKK 19m (DKK 127m). Other financial income and expenses were DKK -78m (DKK -105m).

Profit before and after tax

Profit before tax was DKK 274m (DKK 1,539m), while the profit after tax and discontinued activities was DKK -63m (DKK 1,246m). The total tax bill was DKK 337m (DKK 293m), equating to a tax rate of 345% (after adjusting the pre-tax result for the result from RSA). The unusual tax rate is driven by the approximate DKK 1.2bn charge for the currency hedge, which is non-tax deductible, as communicated previously.

Dividend and solvency

Own funds were DKK 17,395m at the end of Q2, while the SCR was DKK 9,916m. Both Own funds and the solvency capital requirement now fully incorporate Codan Norway, Trygg-Hansa and the 50% Codan Denmark ownership. The solvency ratio at the end of Q2 was 175. Tryg will be paying a Q2 dividend of DKK 700m or DKK 1.07 per share. The quarterly dividend is expected to remain flat, even in a ‘transition' year like 2021, when various items -- such as equity accounting of acquired assets, transaction costs and restructuring costs -- will impact the P&L account and the balance sheet compared to a normal year. On 11 June 2021, Tryg announced the sale of Codan Denmark for a total consideration of DKK 12.6bn, of which 50% pertains to Tryg, and 50% pertains to Intact. Following the closing of this divestment, Tryg intends to carry out a share buyback programme of approximately DKK 5bn. The precise buyback amount will be communicated when all aspects of the transaction are settled. As previously indicated, TryghedsGruppen does not expect to participate in a share buyback to facilitate overall increased ownership in Tryg.

H1 2021 results

Premium growth of 5.5%, when measured in local currencies, was primarily driven by solid growth in the Private and Commercial segments. The H1 technical result was DKK 1,895m (DKK 1,735m) and therefore better than the prior-year period, driven by the good growth, continuous improvements in the core business and the delivery of Alka synergies. Investment return was broadly similar at DKK -414m (DKK -439m). H1 2020 saw the outbreak of COVID-19, which caused extreme disruption in capital markets in March, while the negative investment result in H1 2021 is as expected impacted by the charge of approximately DKK 1.2bn connected to the RSA related currency hedge booked in Q2. Tryg reported a profit before tax of DKK 1,296m (DKK 1,167m). The solvency ratio was 175 at the end of H1 (with both Own funds and solvency capital requirement including the impact of RSA Scandinavia). Tryg has paid a Q1 dividend per share of DKK 1.07 and will pay a Q2 dividend per share of DKK 1.07, bringing the total dividend per share for H1 to DKK 2.14.


Management's review - Contents
9

Business initiatives

In 2021, Tryg continues to build on the foundation for customer and sales excellence established during the previous strategy period (2018-2020). Additionally, 2021 will see a strong focus on the B2B segment, and initiatives will be implemented to grow the Commercial segment and increase profitability in the Corporate segment.

Private

In Private, Tryg continues to build on the strong foundation of innovative capabilities, increasing 'tryghed' (peace of mind) for customers and increasing profitability.

In Q2, Tryg launched several new products to increase 'tryghed' for customers. In Norway, Tryg works with Housecar.no, offering comprehensive insurance and roadside assistance when renting recreational vehicles via the Housecar platform. In Denmark, an updated travel insurance has been launched with better coverage for domestic vacations and for COVID-19. All new products and services seek to address customers' immediate needs, making it easier to be 'tryg'.

Tryg Norway has continued to focus on up- and cross-selling. As the distribution of Enter car insurance has been very successful in the recent year, particular attention has been paid to cross-selling to Enter customers. As a result, the number of Enter customers with additional Tryg insurances has increased approximately 4% from Q2 2020 to Q2 2021. In Denmark, an initiative to utilise data to a greater extent when pricing new customers and adjusting prices based on claim history was implemented in Q2 2021 to maintain current profitability.

Business-to-business

In the business-to-business (B2B) segment, there is a dual focus on growth in small and medium-sized enterprises (SME) while also increasing profitability on large businesses. Both focus areas are equally important to ensuring a competitive position in the B2B segment in the Nordics. To underpin growth, initiatives related to the expansion of the product portfolio and increasing the quality and effectiveness of distribution have been prioritised. To ensure profitability, achieving the right balance between risk and price is a priority.

Tryg recently launched a health product for Commercial customers in Denmark. The health product is tailored to small enterprises that require basic health insurance with only the most frequently used coverage. The product includes services such as stress and psychological counselling, as well as access to the Tryg Health App, where customers, among other things, can access the services provided via their insurance and get advice on how to prevent health problems.

To further strengthen growth in the SME segment, a digital risk advisory portal for Commercial distribution has been launched in Q2 2021. The portal collects and displays customer data from a multitude of sources to support the effective and accurate risk assessment of existing and new customers.

Claims

The implementation of a new and more effective claims handling system continues in Tryg's Danish and Norwegian claims organisations. The new claims handling system boosts the quality of the claims handling process by ensuring that all the correct information is collected, and that the customer receives payment as fast as possible.

In Sweden, the digitalisation of the customer claim journey continues. The aim is to provide Moderna customers with the best and fastest possible experience when submitting claim requests. To help ensure this, Moderna has implemented Swish payments to Private customers in Moderna. In Q2 2021, almost 50% of all customers chose to receive their claims payment via Swish.

Corporate Responsibility

Tryg's Corporate Responsibility strategy 'Driving sustainable impact' supports Tryg's customers in the green transition by offering sustainable insurance products and sustainable claims handling. In order to provide this, Tryg favours working with sustainable suppliers. Tryg has begun to screen suppliers for compliance and performance. Tryg evaluates suppliers in relation to the minimum requirements described in Tryg's Supplier Code of Conduct and performs an ESG (Environmental, Social and Governance) risk screening.

A practical example of how Tryg works with sustainability is the focus on 'smart repair', with a cooperative agreement between Tryg, repair shops and car importers now established in Denmark. The aim is to reduce plastic waste by repairing damaged bumpers instead of replacing them. In 2021, the target is to repair at least 25% of all bumper damage, with an estimated waste reduction of 15-20 tonnes of plastic. In Q2 2021, approximately 26% of all bumpers were repaired, putting Tryg on track to realise this target.

In Norway, Tryg has entered a cooperative agreement with 'Sykkelverket', whereby claims on high-end bicycles above NOK 20,000 are sent for valuation. The purpose is to repair rather than replace when possible and use the network of 'Sykkelverket' to obtain replacement bikes.

Alka

In connection with the acquisition of Alka, Tryg communicated a guidance of DKK 300m of synergies that are expected to be achieved in 2021. Synergy realisation remains on track with a further DKK 35m achieved in Q2 2021, bringing total synergies to approximately DKK 239m.

The synergies are accumulated from a large number of initiatives focusing on revenues, costs and claims. With respect to claims, some of the synergies are derived from continued savings from better supplier contracts, e.g. from renegotiating roadside assistance and building network contracts. Others are related to a more effective distribution setup, with best practices from Tryg's sales channels applied to Alka, which has positively affected revenues.

Interim report Q2 and H1 2021 | Tryg A/S | 9


Management's review - Contents

RSA Scandinavia H1 financial performance

Trygg-Hansa and Codan Norway reported a good H1 financial performance. Trygg-Hansa reported a top-line growth of approximately 3% and a technical result of DKK 1,052m (DKK 1,071m), two relatively large weather events impacted the technical result negatively during the spring while the run-off result was higher than the corresponding period. Profitability for the main products remained stable.

Codan Norway reported an H1 technical result of DKK 58m, tight expense control and a positive run-off development are the key drivers.

The June technical result ended up at DKK 163m for the combined Trygg-Hansa and Codan Norway.

The overall after tax net profit for June (Codan Norway, Trygg-Hansa and 50% of Codan Denmark) was DKK 181m, which is the amount included in Tryg's Q2 result (income from RSA Scandinavia).

Trygg-Hansa highlights*

DKKm H1 2021 H1 2020
Gross earned premiums 4,702 4,553
Technical result 1,052 1,071
Combined ratio 76.4 75.5
  • Preliminary and unaudited numbers

Codan Norway highlights*

DKKm H1 2021 H1 2020
Gross earned premiums 557 539
Technical result 58 -12
Combined ratio 88.2 99.3
  • Preliminary and unaudited numbers

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Interim report Q2 and H1 2021 | Tryg A/S | 10


Management's review - Contents

Private

Private encompasses the sale of insurance products to private individuals in Denmark and Norway. Sales are distributed via multiple channels eg. call centres, the internet, Tryg's own agents, Alka (Denmark), franchisees (Norway), interest organisations, car dealers, estate agents and Danske Bank branches. The business area accounts for 57% of the Group's total premium income.

Results

Private reported a technical result of DKK 645m (DKK 607m) and a combined ratio of 81.1 (80.8). The higher premium level positively impacted the result, while the underlying claims ratio was flat, impacted by a lower level of run-offs and a similarly lower level of weather claims. The net impact of COVID-19 in the Private segment was positive in the quarter at 0.8% (1.3%) of the combined ratio.

Premiums

Gross premium income increased by 5.0% (10.0%), impacted by a much higher level of bonus and premium rebates due to increased profitability in partner agreements. Premium growth, excluding bonus and premium rebates, was 8.6%. Private Denmark continued to grow on the back of high sales levels for partner agreements (FDM and Danske Bank), cross-selling to existing customers and a high level of sales from independent sales agents. Private Norway reported increased growth in local currency, positively impacted further by strong sales to OBOS and

NITO customers and the car sales channel Enter. The retention rate was 90.1 (90.9) for Denmark, which was a favourable development compared to previous quarters, when Tryg as expected reported higher churn in the Nordea portfolio due to the cancellation of this agreement. The drop in the Nordea portfolio was more than offset by sales to Danske Bank customers. In Norway, the retention rate developed favourably, reaching 87.9 (87.8).

Claims

The claims ratio, net of ceded business, was 67.5 (67.1), COVID-19 impacted the figures positively by 0.8% (1.3%), while a higher level of large claims 0.4% (0.3%) was recorded due to a fire claim in the property segment in Norway.

The underlying claims ratio was unchanged, driven primarily by claims reduction initiatives, price adjustments broadly in line with inflation and was slightly negatively impacted by the continued high inflow of new business in Denmark and Norway. New business has a higher

Key figures – Private

DKKm Q2 2021 Q2 2020 H1 2021 H1 2020 2020
Gross premium income 3,431 3,169 6,802 6,331 12,743
Gross claims -2,236 -2,058 -4,679 -4,558 -8,883
Gross expenses -468 -434 -927 -867 -1,727
Profit/loss on gross business 727 677 1,196 905 2,133
Profit/loss on ceded business -78 -67 -135 18 -76
Insurance technical interest, net of reinsurance -4 -3 -9 -4 -12
Technical result 645 607 1,051 920 2,045
Run-off gains/losses, net of reinsurance 34 45 66 77 120
Key ratios
Premium growth in local currency (%) 5.0 10.0 6.4 10.2 9.0
Gross claims ratio 65.2 65.0 68.8 72.0 69.7
Net reinsurance ratio 2.3 2.1 2.0 -0.3 0.6
Claims ratio, net of reinsurance 67.5 67.1 70.8 71.7 70.3
Gross expense ratio 13.6 13.7 13.6 13.7 13.6
Combined ratio 81.1 80.8 84.4 85.4 83.9
Combined ratio exclusive of run-off 82.1 82.2 85.4 86.6 84.8
Run-off, net of reinsurance (%) -1.0 -1.4 -1.0 -1.2 -0.9
Large claims, net of reinsurance (%) 0.4 0.3 0.2 0.4 0.2
Weather claims, net of reinsurance (%) 0.8 1.4 1.9 1.8 2.1

57%

The business area accounts for 57% of the Group's total premium income.

Financial highlights Q2 2021

5.0%

Premium growth (local currencies)

Q2 2020: 10.0%

645m

Technical result (DKK)

Q2 2020: 607m

81.1

Combined ratio

Q2 2020: 80.8

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Management's review - Contents

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claims level in the short term due to customers' higher propensity to claim on their insurance, and it may also include some initial discount. As mentioned, the net impact from COVID-19 in the Private segment was 0.8% (1.3%) of the combined ratio, primarily driven by a lower level of travel claims.

Expenses

The expense ratio was 13.6 (13.7), broadly unchanged despite continued high growth and thus reflecting the focus on efficient distribution. The number of employees was 1,320 at the end of the quarter against 1,344 at the end of 2020. The decrease in number of employees was mainly due to restructuring activities in both Denmark and Norway.

H1 2021 results

The technical result was DKK 1,051m (DKK 920m). The combined ratio was 84.4 (85.4). The outbreak of COVID-19 in Q1 2020 resulted in a high level of claims on travel insurance, while the significantly lower level of travel claims in 2021 explains the improved result. Overall, COVID-19 had an impact of 1.3% in H1 2021 against 0.2% in H1 2020. Premium growth was 6.4% (10.2%) due to strong sales to partner agreements and high performance in general from all sales channels. The claims ratio, net of ceded business, was 70.8 (71.7), with COVID-19 the main driving force behind the improvement.

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Management's review - Contents

Commercial

Commercial encompasses the sale of insurance products to small and medium-sized businesses in Denmark and Norway and under the brand 'Tryg Garanti' in selected European countries. Sales are distributed via Tryg's own sales force, brokers, Alka (Denmark), franchisees (Norway), customer centres and Group agreements. The business area accounts for 22% of the Group's total premium income.

Results

Commercial posted a technical result of DKK 241m (DKK 223m) and a combined ratio of 81.5 (81.1). The results were positively impacted by higher premium income, an underlying improvement and a higher run-off level. The net positive impact from COVID-19 on the combined ratio was 0.4 (2.4). In general, Tryg reports positive developments for Commercial, with the Danish part showing growth in customer numbers after focusing on smaller Commercial customers, while Norway focused on improving profitability through price adjustments.

Premiums

Gross premium income totalled DKK 1,316m (DKK 1,187m), representing an 8.1% increase in local currencies. In Denmark and Norway, Tryg saw good development in premium growth, which, as mentioned, in Denmark was driven by net gains in customers and in Norway, primarily by increasing prices for unprofitable customers with a high level of acceptance. Tryg also reported healthy growth in the credit and surety business (Tryg Garanti), especially in Germany and the Netherlands.

The retention rate at Commercial Denmark was 88.7 (88.5), which can be ascribed both to an improved service concept and the member bonus from TryghedsGruppen. In Norway, the retention rate was flat at 89.3 (89.3), driven by continued strengthening of the customer focus.

Claims

The claims ratio, net of ceded business, was 64.9 (64.9). The flat development was impacted by improved underlying claims levels, a higher level of large claims, and also a higher run-off level. The claims level was positively affected by profitability initiatives, particularly in Norway, and the general claims efficiency programme, which lead to an improved underlying claims level. The net positive impact from COVID-19 on the combined ratio was 0.4 (2.4), primarily driven by travel claims.

Key figures – Commercial

DKKm Q2 2021 Q2 2020 H1 2021 H1 2020 2020
Gross premium income 1,316 1,187 2,604 2,421 4,930
Gross claims -865 -735 -1,669 -1,693 -3,167
Gross expenses -218 -193 -436 -398 -831
Profit/loss on gross business 233 260 499 329 932
Profit/loss on ceded business 10 -35 -31 37 -130
Insurance technical interest, net of reinsurance -2 -1 -5 -2 -5
Technical result 241 223 463 365 798
Run-off gains/losses, net of reinsurance 77 38 129 138 348
Key ratios
Premium growth in local currency (%) 8.1 3.6 6.7 5.1 5.5
Gross claims ratio 65.7 61.9 64.1 70.0 64.2
Net reinsurance ratio -0.8 3.0 1.2 -1.5 2.6
Claims ratio, net of reinsurance 64.9 64.9 65.3 68.4 66.9
Gross expense ratio 16.6 16.2 16.7 16.4 16.9
Combined ratio 81.5 81.1 82.0 84.8 83.7
Combined ratio exclusive of run-off 87.4 84.3 87.0 90.5 90.7
Run-off, net of reinsurance (%) -5.9 -3.2 -5.0 -5.7 -7.1
Large claims, net of reinsurance (%) 5.6 2.4 2.8 4.8 1.8
Weather claims, net of reinsurance (%) 0.9 0.1 1.3 1.6 1.6

22%

The business area accounts for 22% of the Group's total premium income.

Financial highlights Q2 2021

8.1%
Premium growth (local currencies)
Q2 2020: 3.6%

241m
Technical result (DKK)
Q2 2020: 223m

81.5
Combined ratio
Q2 2020: 81.1

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Management's review - Contents

img-13.jpeg

International Business Case Competition in Q2, Tryg participated in the case competition for students studying International Business at Copenhagen Business School. The participants offered possible solutions for reaching Tryg's Commercial segment. The competition presented an exciting way to engage with talented students.

Expenses

The expense ratio was 16.6 (16.2), and Tryg continues to see good results from the new initiative of recruiting independent sales agents selling exclusively for Tryg at lower costs than traditional sales agents. The slightly higher expense ratio is not representative of a trend but primarily driven by quarterly fluctuations in the expense level.

At the end of the quarter, Commercial had 610 employees against 617 at the end of 2020, primarily due to distribution efficiency.

H1 2021 results

The technical result was DKK 463m (DKK 365m). The combined ratio was 82.0 (84.8), with a significantly lower large claims level, improved underlying claims ratio, and a lower run-off level. Premium growth was 6.7% (5.1%), driven by solid organic growth in Denmark, the credit and surety business, and pricing initiatives in Norway with high acceptance. The net positive impact from COVID-19 on the combined ratio was 0.6 (1.0), primarily driven by less travel activity.

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Management's review - Contents

Corporate

img-14.jpeg

Corporate sells insurance products to corporate customers under the brands 'Tryg' in Denmark and Norway, and 'Moderna' in Sweden. Sales are effected both via Tryg's own sales force and via insurance brokers. Moreover, customers with international insurance needs are serviced by Corporate through its cooperation with the AXA Group. The business area accounts for 15% of the Group's total premium income.

Results

The technical result amounted to DKK 174m (DKK 183m) with a combined ratio of 79.7 (77.7). The broadly unchanged technical result is due to an underlying improvement in the claims ratio as result of continued profitability initiatives, primarily in Norway, and a higher level of large claims and a slightly higher level of run-offs. The net positive impact from COVID-19 on the combined ratio was 0.0 (1.8).

Premiums

Gross premium income totalled DKK 864m (DKK 825m), representing a modest increase of 0.4% (0.1%) compared to the prior-year period when measured in local currencies. Premiums were impacted by profitability initiatives in all countries, resulting in a drop in premium income for Denmark and Sweden and an increase in premium income in Norway, mainly due to an inflow of new customers.

Claims

The claims ratio, net of ceded business, was 69.2 (67.1). The total level of large claims, weather claims and positive run-off was somewhat lower than the same period last year. The underlying claims level improved, primarily due to profitability initiatives in Norway, but an improved underlying claims level was also seen in the Danish and Swedish portfolios due to significant profitability initiatives. There was no net positive impact from COVID-19 on the combined ratio at 0.0 (1.8), highlighting that business in the Corporate is stabilising.

Expenses

The expense ratio was in line with the level of last year at 10.5 (10.7). At the end of the quarter, the number of employees in Corporate was 220 against 212 at the end of 2020.

Key figures – Corporate

DKKm Q2 2021 Q2 2020 H1 2021 H1 2020 2020
Gross premium income 864 825 1,738 1,672 3,376
Gross claims -476 -468 -1,137 -1,064 -2,311
Gross expenses -91 -88 -180 -176 -367
Profit/loss on gross business 298 269 421 431 698
Profit/loss on ceded business -122 -86 -197 -68 -294
Insurance technical interest, net of reinsurance -1 -1 -2 0 -2
Technical result 174 183 222 363 401
Run-off gains/losses, net of reinsurance 81 71 174 245 436
Key ratios
Premium growth in local currency (%) 0.4 0.1 2.2 2.7 1.5
Gross claims ratio 55.1 56.7 65.4 63.7 68.5
Net reinsurance ratio 14.1 10.4 11.3 4.0 8.7
Claims ratio, net of reinsurance 69.2 67.1 76.7 67.7 77.2
Gross expense ratio 10.5 10.7 10.4 10.5 10.9
Combined ratio 79.7 77.7 87.1 78.3 88.0
Combined ratio exclusive of run-off 89.0 86.4 97.1 92.9 101.0
Run-off, net of reinsurance (%) -9.3 -8.6 -10.0 -14.6 -12.9
Large claims, net of reinsurance (%) 2.0 4.0 7.9 3.9 11.5
Weather claims, net of reinsurance (%) 0.7 0.3 0.4 0.5 0.6

15%

The business area accounts for 15% of the Group's total premium income.

Financial highlights Q2 2021

0.4%

Premium growth (local currencies)

Q2 2020: 0.1%

174m

Technical result (DKK)

Q2 2020: 183m

79.7

Combined ratio

Q2 2020: 77.7

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Management's review - Contents

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H1 2021 results

The technical result was DKK 222m (DKK 363m), while the combined ratio was 87.1 (78.3). The lower result and the higher combined ratio reflect a much higher level of large claims and a lower level of run-off gains. Premiums increased by 2.2% (2.7%) when measured in local currencies, mainly due to a loss of business in Denmark caused by the profitability initiatives, high acceptance of price hikes in Norway and inflow of new business. The net positive impact from COVID-19 on the combined ratio was very modest, at 0.2 (0.8).

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Management's review - Contents

Sweden

Sweden comprises the sale of insurance products to private customers under the 'Moderna' brand. Moreover, insurance is sold under the brands Atlantica, Bilsport & MC and Moderna Djurförsäkringar. Sales take place through its own sales force, call centres, partners and online. The business area accounts for 6% of the Group's total premium income.

Results

Sweden posted a technical result of DKK 85m (DKK 67m) and a combined ratio of 80.9 (83.7). The higher technical result was primarily due to improved underlying performance. The net impact from COVID-19 on the combined ratio was 0.0 (1.8).

The Swedish business pays a great attention to customer service and has achieved great success with Swish Payout (the main Swedish payment app supported by all Swedish banks). This system enables customers to receive claims compensation in a few seconds instead of the customary few days. Almost 50% of all customer payments are now completed via Swish Payout, which has led to a much higher customer satisfaction compared to the traditional payment system.

Premiums

Premium income totalled DKK 446m (DKK 415m), representing a positive development of 2.4% (7.4%) when measured in local currency. This development was primarily due to price initiatives to improve profitability that impacted both retention and sales levels. Private Sweden decided to drop one of its main aggregators, as the profitability for leads was not acceptable and instead chose to focus on own distribution and partnerships.

Claims

The claims ratio, net of ceded business, was 63.4 (65.1). The lower claims level was primarily due to a lower level of run-off, but Tryg continues to see an improved underlying claims ratio based on the implemented profitability initiatives. The net impact from COVID-19 on the combined ratio was neutral at 0.0 (1.8), illustrating a more normalised situation. Price adjustments have been implemented to improve profitability for both main products and smaller products, such as pet insurance.

Expenses

The expense ratio was somewhat lower at 17.5 (18.6), which did not reflect a new trend but merely seasonal volatility. At the end of the quarter, the number of employees was 423, 15

Key figures – Sweden

DKKm Q2 2021 Q2 2020 H1 2021 H1 2020 2020
Gross premium income 446 415 818 768 1,604
Gross claims -288 -265 -523 -525 -1,067
Gross expenses -78 -77 -142 -141 -269
Profit/loss on gross business 80 72 153 102 268
Profit/loss on ceded business 5 -4 4 1 1
Insurance technical interest, net of reinsurance -1 0 -1 0 -1
Technical result 85 67 157 103 268
Run-off gains/losses, net of reinsurance 51 57 127 110 249
Key ratios
Premium growth in local currency (%) 2.4 7.4 1.9 6.2 4.9
Gross claims ratio 64.6 64.0 63.9 68.4 66.5
Net reinsurance ratio -1.2 1.0 -0.5 -0.2 -0.1
Claims ratio, net of reinsurance 63.4 65.1 63.3 68.2 66.4
Gross expense ratio 17.5 18.6 17.4 18.4 16.8
Combined ratio 80.9 83.7 80.7 86.6 83.2
Combined ratio exclusive of run-off 92.4 97.4 96.2 100.9 98.8
Run-off, net of reinsurance (%) -11.5 -13.6 -15.5 -14.3 -15.5
Weather claims, net of reinsurance (%) 2.1 0.0 1.5 0.1 0.1

6%

The business area accounts for 6% of the Group's total premium income.

Financial highlights Q2 2021

2.4%

Premium growth (local currencies)

Q2 2020: 7.4%

85m

Technical result (DKK)

Q2 2020: 67m

80.9

Combined ratio

Q2 2020: 83.7

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Management's review - Contents

img-16.jpeg

higher than at the end of 2020.

H1 2021 results

The technical result was DKK 157m (DKK 103m), while the combined ratio was 80.7 (86.6). The improvement primarily reflected an underlying improvement due to the price initiatives implemented. The net impact from COVID-19 on the combined ratio was 0.0 (0.3).

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Management's review - Contents

Investment activities

The investment return for the quarter was DKK -757m (DKK 541m), representing the sum of Tryg's stand-alone investment result, the cost of the currency hedge related to the purchase price of the acquisition and the net profit for June of Codan Norway, Trygg-Hansa and 50% of Codan Denmark, which totalled DKK 181m.

Tryg's stand-alone investment result showed a free portfolio result of DKK 312m (DKK 519m), driven primarily by positive financial markets providing support to especially Tryg's equity, property and credit portfolios. The match portfolio also developed slightly positively, despite a significant weakening of Danish mortgage bonds in May and increasing EUR-DKK yield-spread. The overall match portfolio result was DKK 19m (DKK 127m). Other financial income and expenses were DKK -78m (DKK -105m).

The total market value of Tryg's investment portfolio was DKK 44.6bn at 30 June 2021. The investment portfolio consists of a match portfolio of DKK 32.0bn and a free portfolio of DKK 12.6bn. The match portfolio is composed of low-risk fixed-income assets that mirror the Group's insurance liabilities, so fluctuations resulting from interest rate changes are therefore offset to the greatest possible extent. The free portfolio reflects the Group's capital, it is invested in a global multi-asset low-risk portfolio strategy, predominantly in fixed-income securities of short duration but also in equities and properties.

Free portfolio

Macroeconomic expectations are improving, driven by an accelerated rollout of COVID-19 vaccination programmes (in some countries faster than others) while there remain differences in the lockdown (or reopening) across countries, with the Nordic countries managing the situation relatively well compared to many other countries. Equity markets performed well and Tryg's equity portfolio was up approximately 5% (12% in the prior-year period) for the quarter. Interest rates have moved higher upward since the beginning of the year, driving a mark-to-market loss on some parts of the fixed-income portfolio. Properties generated a return of 3.8% (1.4%), led by price increases due to the very low

Return - Investments

DKKm Q2 2021 Q2 2020 H1 2021 H1 2020 2020
Free portfolio, gross return 312 519 505 -194 585
Match portfolio, regulatory deviation and performance 19 127 91 -76 -19
Other financial income and expenses a) -78 -105 -156 -169 -255
Income from RSA Scandinavia 181 0 181 0 0
Currency hedge related to RSA Scandinavia -1,191 0 -1,035 0 0
Total investment return -757 541 -414 -439 311

a) DKK 156m moved from Other financial income and expenses to Currency hedge related to RSA compared to reported Q1 2021.

Return - match portfolio

DKKm Q2 2021 Q2 2020 H1 2021 H1 2020 2020
Return, match portfolio 22 260 -222 495 548
Value adjustments, changed discount rate 13 -127 334 -533 -351
Transferred to insurance technical interest -16 -6 -21 -38 -166
Match, regulatory deviation and performance 19 127 91 -76 -19
Hereof:
Match, regulatory deviation 8 27 47 -63 -48
Match, performance 11 100 44 -13 29

Return - free portfolio

DKKm Q2 2021 Q2 2021 (%) Q2 2020 Q2 2020 (%) H1 2021 H1 2021(%) H1 2020 H1 2020 (%) Investment assets
30.06.2021 31.12.2020
Bonds -8 -0.2 56 1.5 -15 -0.4 63 1.6 3,900 3,839
Credit bonds 67 3.2 194 9.8 14 0.7 -31 -1.4 2,041 2,261
Investment grade credit 24 3.2 84 8.9 8 1.1 37 3.8 700 908
Emerging market bonds 20 3.2 63 13.3 4 0.8 -22 -4.0 709 654
High-yield bonds 23 3.2 47 8.5 2 0.3 -46 -7.8 632 699
Diversifying Alternatives a) -3 -0.3 2 0.3 8 0.9 -6 -1.0 940 935
Equity 151 5.5 234 12.2 359 13.6 -167 -8.3 2,802 2,588
Real Estate 105 3.7 32 1.4 139 5.0 -53 -2.2 2,907 2,806
Total 312 2.5 519 4.9 505 4.1 -194 -1.7 12,590 12,429

a) Diversifying Alternatives consists of CAT bonds and other diversifying strategies

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Management's review - Contents

interest rates environment, a higher savings level after COVID-19 and fears of inflation. Tryg's free portfolio was up overall 2.5% (4.9%) in Q2 2021.

Match portfolio

The result of the match portfolio is the difference between the return on the match portfolio and the amount transferred to the technical result. The result can be split into a "regulatory deviation" and a "performance result". The "regulatory deviation" reported a positive contribution of DKK 8m (DKK 27m). The "performance" result represented a positive contribution of DKK 11m (DKK 100m) and is driven by decreasing covered bond credit spreads in Q2 and reversed the increase in the Danish Mortgage market in May.

Investment activities post RSA Scandinavia acquisition

The investment result, starting Q3 2021, will be shown as Tryg's stand-alone investment result and (in a separate line) the income from RSA Scandinavia. All tables with reference to the free and match portfolio returns will be unchanged offering the same transparency into Tryg's investments activities. Following the acquisition of RSA's Scandinavia activities, Tryg will increase its invested assets by approximately DKK 25bn, divided between an approximately DKK 6-7bn higher free portfolio and an approximately DKK 18-19bn higher match portfolio. These invested assets pertain to Codan Norway and Trygg-Hansa alone. During the transition period, Tryg will gradually start to adjust the assets mix moving towards the allocations of Tryg's portfolio.

img-17.jpeg

Interim report Q2 and H1 2021 | Tryg A/S


Management's review - Contents

Solvency and dividend

The solvency ratio at the end of Q2 includes all figures related to RSA Scandinavia, this means that both Own funds and the solvency capital requirement are now fully reflecting the acquisition. The solvency ratio (based on Tryg's partial internal model) was 175 at the end of Q2, compared to 180 (adjusted for the equity raise) at the end of Q1 2021. Own funds were DKK 17,395m, and the solvency capital requirement was DKK 9,916m. Both figures now include Codan Norway, Trygg-Hansa and 50% of Codan Denmark. The level of the solvency ratio of 175 is in the middle of the previously guided range of -170 and 180 as per end of Q2. Tryg will pay a quarterly dividend of DKK 1.07 per share in Q2 corresponding to DKK 700m. That amount has already been deducted from the overall Own funds level.

Own funds

Own funds totalled DKK 17,395m at the end of Q2 (DKK 46,058m at the end of Q1 including the proceeds from the rights issue). The downward move was primarily driven by the inclusion of the RSA transaction (primarily intangible assets from the acquisition). Additionally, the move in Own funds from Q1 to Q2 has been characterised by an overall increase in qualifying debt (call back of old Tier 2 and the issuance of new Tier 2 and Tier 1) for approximately DKK 1bn. Tryg's overall result and the dividend payment are also included in the Own funds. Tryg's Own funds predominantly consist of shareholders' equity and subordinated loans. These items should be adjusted for the total amount of intangibles on the balance sheet (fully deducted in Solvency 2).

Solvency capital requirement

Tryg calculates its individual solvency capital requirement based on a partial internal model in accordance with the Danish FSA's Executive Order on Solvency and Operating Plans for Insurance Companies. The model is based on the structure of the standard model. Tryg uses an internal model to evaluate insurance risks, while other risks are calculated using standard model components.

The solvency capital requirement, calculated using the partial internal model, was DKK 9,916m (DKK 5,123m at the end of Q1). The increasing SCR is driven by the enlarged perimeter including Codan Norway, Trygg-Hansa and 50% of Codan Denmark. The Q2 SCR is slightly higher than the previously disclosed "pro-forma" number of DKK 9.8bn, which is entirely driven by a higher market risk charge, primarily stemming from the positive development in equity markets in Q2. Tryg has mentioned previously that once the sale of Codan Denmark becomes effective, the solvency capital requirement will be, all else being equal, DKK 1bn lower.

Moody's rating

Tryg has an 'A1' (stable outlook) insurance financial strength rating (IFSR) from Moody's. The rating agency highlights Tryg's strong position in the Nordic P&C market, robust profitability, very good asset quality and relatively low financial leverage. Moody's also assigned an 'A3' rating to Tryg's subordinated debt and a 'Baa3' rating to the Tier 1 notes. All ratings were confirmed following the announcement of the RSA Scandinavia assets acquisition and the recent bond issues.

Own funds

(DKKm)
img-18.jpeg

Solvency Capital Requirement

(DKKm)
img-19.jpeg

Shareholder remuneration

(DKK per share)
img-20.jpeg

  • Calculated on the new 654m number of shares

Interim report Q2 and H1 2021 | Tryg A/S


Management's review - Contents

Financial outlook

Recommended offer for RSA Insurance Group plc

Establishing the biggest non-life insurer in Scandinavia and becoming #3 insurer across all Scandinavian countries

img-21.jpeg
Tryg technical result pre-acquisition, Five-year avg., %¹

img-22.jpeg
Tryg technical result post-acquisition, Pro-forma, %²

img-23.jpeg
Synergies to be realised (DKKm)

Expected deal returns

~7

ROI (positively impacted by the sale of Codan Denmark)

EPS

High-teens EPS accretion in 2023

Sweden

~17%

Market share (Pro-forma)

Norway

~16%

Market share (Pro-forma)

Denmark

1

Remain #1 player

✓ Public announcement on 18 November 2020 ✓ Shareholder vote Tryg on 18 December 2020, RSA on 18 January 2021 ✓ Tier 1 capital notes issuance and call of Tier 2 loan ✓ Rights issue (Q1 2021) ✓ Norwegian, Swedish and Danish antitrust approvals and Danish FSA ✓ Deal closing on 1 June 2021 ✓ Sale of 100% of the capital of Codan Denmark to Alm. Brand for DKK 12.6bn on 11 June 2021 Separation estimated complete (Q1 2022)

¹ Five-year average, 2015-2019
² Pro-forma technical result based on reported five-year historical average contribution by country for Tryg and Denmark, Sweden, Norway, plus estimated transaction synergies by country

The previous three-year strategy period ended in 2020 with Tryg meeting all its financial targets. A new Capital Markets Day was initially scheduled for 28 January 2021 but has been postponed to 16 November 2021 in order to include Codan Norway & Trygg-Hansa in the new strategy and financial targets. The acquisition is considered transformational, as it will create the largest Scandinavian non-life insurer and double the pro-forma technical result. Hence, including the acquired asset in future financial targets is deemed essential for Tryg's next Capital Markets Day. Tryg has decided to publish a detailed outlook for 2021 together with the annual report. It is important to note that Tryg will not publish annual financial guidance going forward (i.e. in future annual reports), but will instead refer to the financial targets presented at the next Capital Markets Day in autumn 2021 for the next three years ending in 2024.

Tryg (excluding RSA's assets) expects a technical result in the range of DKK 3.5-3.8bn (DKK 3.3-3.7bn previously) in 2021. On 5 July, the guidance has been upgraded and narrowed following a positive H1, while the range is due to the natural volatility of large and weather claims and profitability initiatives which could impact the top line, especially in the Corporate and Commercial segments. The low end of the range would imply a significantly higher level of weather and large claims compared to normalised guidance of large claims of DKK 550m and weather claims of DKK 600m a year. Run-off gains are expected to be between 3-5%. After Q1, Tryg guided for an investment income of between DKK 350m and DKK 500m. The standalone investment result totalled DKK 440m in

Source: Investor Presentation: Recommended Offer for RSA Insurance Group plc (available on tryg.com)

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Management's review - Contents

Tryg stand-alone

Tryg stand-alone 2021 outlook (DKK)

3.5 - 3.8bn
Technical result

~450 - 550m
Investment income

-200 and -300m
Other income and costs

H1, and the updated forecast is therefore for an investment result between DKK ~450m and DKK 550m for the full-year. A newsletter explaining all the movements is available on tryg.com. Additionally, a link on tryg.com provides daily updates on the return from the free portfolio (the capital of the company) for greater transparency about overall investment income. Other income and costs in the P&L are expected to be between DKK -200m and -300m (DKK -150m and -250m in the Q1 2021 report). This item includes the depreciation associated with the Alka acquisition, some holding company costs not related to the insurance portfolio and the income and costs related to selling pension products for Danske Bank. Additionally, in Q2, some IFRS 17 implementation costs are being booked together with expenses related to Group projects, including the acquisition of RSA Scandinavia.

Impact of RSA's assets

The acquisition of RSA's Norwegian and Swedish businesses and 50% of RSA's Danish business has been finally approved by all relevant authorities, and the closing date was 1 June. Based on this, RSA's assets are being 'equity-accounted'

for starting 1 June 2021. Tryg will book the net profit contribution (for the relevant period) from the acquired assets under 'income from associates' under investment activities. A profit of DKK 181m has been included for the month of June. In the table taken from the rights issue prospectus, it is possible to see the results for the past three years of Codan Norway and Trygg-Hansa consolidated.

Tryg has disclosed total costs of DKK 4.4bn related to the RSA transaction.

Some of these costs will be booked in the P&L, while some will be recognised on the balance sheet. In 2020, the RSA related currency hedge was booked with no impact on the P&L. In Q2 2021, an expense of approximately DKK 1.2bn related to the cost of the contract has as expected been booked in the P&L following the closing of the transaction. Additionally, DKK 1.5bn (previous guidance DKK 1.6bn) pertaining to underwriting fees for the rights issue and to the fees of financial and legal advisers has been booked on the balance sheet. Approximately DKK 700m was booked in Q1 as a deduction from shareholder equity and an additional DKK

Codan Norway and Trygg-Hansa 2018-2020 (simplified P&L)

2018 2019 2020
Gross premium income 10,037 9,987 9,843
Gross premium growth (in local currencies)a 1.0% 1.2%
Technical result 2,000 2,200 1,975
Investment result -345 361 -618
Other costs -58 - -120
Pre-tax profit 1,597 2,561 1,237

a Excluding a DKK 180m write-off in 2020 of prior year Swedish customer debt in 2020
Source: Tryg Rights Issue Prospectus

780m has been booked in Q2. Total restructuring costs expected of DKK 1.6bn (previous guidance DKK 1.5bn) will also be booked in the P&L. At the time of writing, some DKK 500m is expected to be booked in H2 2021, and the remaining DKK 1.1bn in 2022. However, the exact timing remains uncertain as it depends on the assets separation expected during the spring in 2022. A first draft of the purchase price allocation shows likely annual amortisation of intangible assets (after-tax) in the range of DKK 600-800m following the assets separation expected in the spring of 2022.

Solvency and dividends

Tryg has announced dividends of between DKK 2.6bn and DKK 3.0bn for the full-year 2021. A quarterly dividend of DKK 700m (DKK 1.07 per share) was announced for Q1 2021, and the same amount will be paid after Q2 in line with Tryg's policy to pay a flat nominal quarterly dividend. The solvency ratio is now expected to be approximately 180 (previously above 170) at the end of 2021.

Costs related to RSA transaction

DKKbn P&L Balance sheet
2021
Transaction costs (excluding restructuring) 1.3* 1.5*
Restructuring costs 0.5
2022
Restructuring costs 1.1
Total 4.4
  • Non-tax deductible

Interim report Q2 and H1 2021 | Tryg A/S | 23


Management's review - Contents

Financial calendar 2021

12 July 2021 Tryg shares are traded ex-dividend
14 July 2021 Payment of Q2 dividend
12 Oct. 2021 Interim report Q3 and Q1-Q3
13 Oct. 2021 Tryg shares are traded ex-dividend
15 Oct. 2021 Payment of Q3 dividend

img-24.jpeg

Interim report Q2 and H1 2021 | Tryg A/S | 24


Financial statements - Contents

Contents – Financial statements Q2 and H1 2021

Financial statements

26 Statement by the Supervisory Board and the Executive Board
27 Financial highlights
28 Income statement
29 Statement of comprehensive income
30 Statement of financial position
31 Statement of changes in equity
33 Cash flow statement
34 Notes
42 Quarterly outline
44 Income statement for Tryq A/S (parent company)
45 Statement of financial position (parent company)
46 Disclaimer

Tryq’s Group consolidated financial statements are prepared in accordance with IFRS.

Interim report Q2 and H1 2021 | Tryq A/S | 25


Financial statements - Contents

Statement by the Supervisory Board and the Executive Board

The Supervisory Board and the Executive Board have today considered and adopted the interim report for H1 2021 of Tryq A/S and Q2 2021 and H1 2021 of the Tryq Group.

The report, which is unaudited and has not been reviewed by the company's auditors, is presented in accordance with IAS 34 Interim Financial Reporting, the Danish Financial Business Act and the requirements of the NASDAQ Copenhagen for the presentation of financial statements of listed companies.

The report for the parent company is prepared in accordance with the executive order on financial reports presented by insurance companies and lateral pension funds issued by the Danish FSA.

In our opinion, the report gives a true and fair view of the Group's and parent company's assets, liabilities and financial position at 30 June 2021 and of the results of the Group's and parent company's activities and cash flows for the period for the Group.

We are furthermore of the opinion that the management's review includes a fair review of the developments in the activities and financial position of the Group and parent company, the results for the period and of the Group's and parent company's financial position in general and describes the principal risks and uncertainties that the Group and parent company face.

Ballerup, 9 July 2021

Executive Board

Morten Hübbe
Group CEO

Barbara Plucnar Jensen
Group CFO

Lars Bonde
Group COO

Johan Kirstein Brammer
Group CCO

Supervisory Board

Jukka Pertola
Chairman

Torben Nielsen
Deputy Chairman

Elias Bakk

Gert Ove Mikkelsen

Charlotte Dietzer

Karen Bladt

Claus Wistoft

Ida Sofie Jensen

Lene Skole

Tina Snejbjerg

Mari Thjømøe

Carl-Viggo Östlund

Lone Møller Olsen

Interim report Q2 and H1 2021 | Tryq A/S | 26


Financial statements - Contents

Financial highlights

DKKm Q2 2021 Q2 2020 H1 2021 H1 2020 2020
NOK/DKK, average rate for the period 74.12 66.90 71.27 70.31 69.63
SEK/DKK, average rate for the period 73.25 69.52 73.62 70.02 70.95
Gross premium income 6,057 5,595 11,963 11,190 22,653
Gross claims -3,864 -3,534 -8,007 -7,850 -15,437
Total insurance operating costs -855 -802 -1,685 -1,589 -3,202
Profit/loss on gross business 1,338 1,260 2,271 1,752 4,014
Profit/loss on ceded business -185 -192 -359 -11 -499
Insurance technical interest, net of reinsurance -8 -5 -17 -6 -20
Technical result 1,144 1,063 1,895 1,735 3,495
Investment return after insurance technical interesta -757 541 -414 -439 311
Other income and costs -113 -64 -186 -129 -265
Profit/loss before tax 274 1,539 1,296 1,167 3,541
Tax -337 -293 -545 -363 -768
Profit/loss for the period -63 1,246 751 804 2,773
Other comprehensive income
Other comprehensive income which cannot subsequently be reclassified as profit or loss 0 0 0 -22 -62
Other comprehensive income which can subsequently be reclassified as profit or loss -17 50 6 4 48
Other comprehensive income -17 50 6 -19 -14
Comprehensive income -80 1,296 757 785 2,759
Run-off gains/losses, net of reinsurance 243 204 497 561 1,145
Run-off gains/losses, Gross 238 207 482 551 1,131
Statement of financial position
Total provisions for insurance contracts 35,126 34,163 35,126 34,163 32,488
Total reinsurers' share of provisions for insurance contracts 1,728 1,837 1,728 1,837 1,377
Total equity 48,112 11,854 48,112 11,854 12,264
Total assets 99,651 60,252 99,651 60,252 60,916
Key ratios
Gross claims ratio 63.8 63.2 66.9 70.1 68.1
Net reinsurance ratio 3.1 3.4 3.0 0.1 2.2
Claims ratio, net of reinsurance 66.9 66.6 69.9 70.2 70.3
Gross expense ratio 14.1 14.3 14.1 14.2 14.1
Combined ratio 81.0 80.9 84.0 84.4 84.5

a) Tryes acquisition of RSA Scandinavia affects the Financial Statement from closing the 1 June 2021. The investment return includes Income from RSA Scandinavia of DKK 181m. Please see the income overview.

Interim report Q2 and H1 2021 | Tryg A/S


Financial statements - Contents

Income statement

DKKm H1 2021 H1 2020 2020
Notes General insurance
Gross premiums written 14,671 13,721 23,652
Ceded insurance premiums -971 -933 -1,552
Change in premium provisions -2,196 -2,187 -187
Change in reinsurers' share of premium provisions 164 275 85
Premium income, net of reinsurance 11,668 10,876 21,998
Insurance technical interest, net of reinsurance -17 -6 -20
Claims paid -7,757 -7,865 -15,542
Reinsurance cover received 191 464 987
Change in claims provisions -250 15 105
Change in the reinsurers' share of claims provisions 175 107 -187
Claims, net of reinsurance -7,640 -7,278 -14,637
Bonus and premium discounts -513 -344 -812
Acquisition costs -1,348 -1,305 -2,532
Administration expenses -338 -284 -669
Acquisition costs and administration expenses -1,685 -1,589 -3,202
Reinsurance commissions and profit participation from reinsurers 82 76 170
Insurance operating costs, net of reinsurance -1,604 -1,513 -3,032
1 Technical result 1,895 1,735 3,495
DKKm H1 2021 H1 2020 2020
--- --- --- ---
Notes Investment activities
4 Income from associates 172 -28 -47
Income from investment property 22 23 49
Interest income and dividends 258 265 506
2 Value adjustments -662 -554 110
Interest expenses -108 -56 -126
Administration expenses in connection with investment activities -74 -52 -145
Total investment return -393 -401 348
Return on insurance provisions -21 -38 -37
Total Investment return after insurance technical interest -414 -439 311
Other income 46 42 88
Other costs -232 -171 -354
Profit/loss before tax 1,296 1,167 3,541
Tax -545 -363 -768
Profit/loss on continuing business 751 804 2,773
Profit/loss for the period 751 804 2,773
3 Earnings/ diluted earnings per share 1.53 2.67 9.19
3 Operating earnings per share 1.64 2.84 9.54

Interim report Q2 and H1 2021 | Tryg A/S | 28


Financial statements - Contents

Statement of comprehensive income

DKKm H1 2021 H1 2020 2020
Notes Profit/loss for the period 751 804 2,773
Other comprehensive income
Other comprehensive income which cannot subsequently be reclassified as profit or loss
Actuarial gains/losses on defined-benefit pension plans 0 -30 -68
Tax on actuarial gains/losses on defined-benefit pension plans 0 7 6
0 -22 -62
Other comprehensive income which can subsequently be reclassified as profit or loss
Exchange rate adjustments of foreign entities 59 -156 -51
Hedging of currency risk in foreign entities -68 204 127
Tax on hedging of currency risk in foreign entities 15 -45 -28
6 4 48
Total other comprehensive income 6 -19 -14
Comprehensive income 757 785 2,759

Interim report Q2 and H1 2021 | Tryg A/S | 29


Financial statements - Contents

Statement of financial position

DKKm 30.06.2021 30.06.2020 31.12.2020
Notes Assets
Intangible assets 7,117 7,208 7,124
Operating equipment 142 143 147
Group-occupied property 586 664 630
Total property, plant and equipment 728 807 777
Investment property 1,140 1,081 1,117
4 Equity investments in associates 36,083 7 16
Total investments in associates 36,083 7 16
Equity investments 2,911 2,466 2,611
Unit trust units 7,004 6,196 6,878
Bonds 35,762 33,802 34,339
Other lending 75 75 80
Derivative financial instruments 1,018 1,312 1,840
Total other financial investment assets 46,771 43,851 45,748
5 Total investment assets 83,994 44,940 46,881
Reinsurers' share of premium provisions 461 469 291
Reinsurers' share of claims provisions 1,267 1,368 1,087
Total reinsurers' share of provisions for insurance contracts 1,728 1,837 1,377
Receivables from policyholders 2,717 2,972 1,674
Total receivables in connection with direct insurance contracts 2,717 2,972 1,674
Receivables from insurance enterprises 346 405 270
Other receivables 1,261 670 685
Total receivables 4,325 4,048 2,628
Current tax assets 45 116 51
Cash at bank and in hand 1,358 843 1,390
Other 1 4 1
Total other assets 1,404 963 1,442
Interest and rent receivable 88 93 131
Other prepayments and accrued income 267 357 555
Total prepayments and accrued income 356 450 686
Total assets 99,651 60,252 60,916
DKKm 30.06.2021 30.06.2020 31.12.2020
--- --- --- --- ---
Notes Equity and liabilities
Equity 48,112 11,854 12,264
6 Subordinated loan capital 4,425 2,702 2,801
Premium provisions 8,321 7,939 6,036
Claims provisions 25,122 24,677 24,957
Provisions for bonuses and premium discounts 1,683 1,547 1,495
Total provisions for insurance contracts 35,126 34,163 32,488
Pensions and similar liabilities 130 157 130
Deferred tax liability 852 904 851
Other provisions 41 78 57
Total provisions 1,022 1,139 1,038
Debt relating to direct insurance 720 470 516
Debt relating to reinsurance 291 538 56
Amounts owed to credit institutions 1,246 1,201 1,191
5 Debt relating to repos 613 1,540 3,259
5 Derivative financial instruments 703 707 897
Debt to Group undertakings 0 289 0
Current tax liabilities 686 278 357
Other debt 6,675 5,342 5,979
Total debt 10,935 10,365 12,255
Accruals and deferred income 32 29 69
Total equity and liabilities 99,651 60,252 60,916

7 Related parties
8 Contingent Liabilities
9 Accounting policies

Interim report Q2 and H1 2021 | Tryg A/S


Financial statements - Contents

Statement of changes in equity

DKKm Share capital Reserve for exchange rate adjustment Other reserves^{a)} Retained earnings Proposed dividend Non-controlling interest Total
Equity at 31 December 2020 1,511 25 1,706 8,492 529 1 12,264
H1 2021
Profit/loss for the period -8 -642 1,401 751
Other comprehensive income 6 0 6
Total comprehensive income 0 6 -8 -642 1,401 0 757
Dividend paid -1,229 -1,229
Dividend, own shares 1 1
Purchase and sale of own shares -37 -37
Issue of new shares^{b)} 1,763 34,557 36,319
Share-based payment 37 37
Total changes in equity in H1 2021 1,763 6 -8 33,916 172 0 35,848
Equity at 30 June 2021 3,274 31 1,698 42,408 700 1 48,112
Equity at 31 December 2019 1,511 -23 1,677 7,906 1,013 1 12,085
--- --- --- --- --- --- --- ---
H1 2020
Profit/loss for the period -72 876 0 804
Other comprehensive income 4 -22 -19
Total comprehensive income 0 4 -72 854 0 0 785
Dividend paid -1,013 -1,013
Dividend, own shares 1 1
Purchase and sale of own shares -13 -13
Share-based payment 8 8
Total changes in equity in H1 2020 0 4 -72 850 -1,013 0 -231
Equity at 30 June 2020 1,511 -19 1,605 8,756 0 1 11,854

a) Other reserves contains Norwegian Natural Perils Pool and contingency fund provisions. The provisions can be used to cover losses in connection with the settlement of insurance provisions or otherwise for the benefit of the insured and are not available for dividends.

b) 352,505,989 new shares of nominal DKK 5 at a price of DKK 105 per share were issued. Cost related to the issue of new shares are deducted in proceeds recognised in retained earnings with DKK 694 m.

Interim report Q2 and H1 2021 | Tryg A/S | 31


Financial statements - Contents

Statement of changes in equity

DKKm Share capital Reserve for exchange rate adjustment Other reserves^{a)} Retained earnings Proposed dividend Non-controlling interest Total
Equity at 31 December 2019 1,511 -23 1,677 7,906 1,013 1 12,085
2020
Profit/loss for the year 29 629 2,115 2,773
Other comprehensive income 48 -62 0 -14
Total comprehensive income 0 48 29 567 2,115 0 2,759
Dividend paid -2,599 -2,599
Dividend, own shares 4 4
Purchase and sale of own shares -13 -13
Share-based payment 29 29
Total changes in equity in 2020 0 48 29 586 -484 0 179
Equity at 31 December 2020 1,511 25 1,706 8,492 529 1 12,264

a) Other reserves contains Norwegian Natural Perils Pool and contingency fund provisions. The provisions can be used to cover losses in connection with the settlement of insurance provisions or otherwise for the benefit of the insured and are not available for dividends.

Interim report Q2 and H1 2021 | Tryg A/S | 32


Financial statements - Contents

Cash flow statement

DKKm H1 2021 H1 2020 2020
Cash from operating activities
Premiums 13,353 12,038 22,884
Claims -7,732 -8,182 -15,400
Ceded business -492 -201 -634
Costs -1,679 -1,432 -2,961
Change in other debt and other amounts receivable 126 402 468
Cash flow from insurance activities 3,576 2,624 4,358
Interest income 200 253 359
Interest expenses -108 -56 -126
Dividend received 48 36 66
Taxes -215 -258 -599
Other income and costs -117 -59 -126
Total cash flow from operating activities 3,384 2,540 3,932
Cash flow from investment activities
Sale of property 0 0 13
Purchase/sale of equity investments and unit trust units (net) 324 -4,784 -5,502
Purchase/sale of bonds (net) -4,728 2,832 4,339
Purchase/sale of operating equipment (net) -9 -12 -37
Acquisition of associate -36,357 0 0
Hedging of currency risk 6 4 48
Total cash flow from investment activities -40,763 -1,960 -1,139
DKKm H1 2021 H1 2020 2020
--- --- --- ---
Cash flow from financing activities
Issue of new shares 36,319 0 0
Share-based payments/purchase of own shares (net) -37 -13 -13
Dividend paid -1,229 -1,013 -2,599
Subordinated loan capital 2,318 0 0
Change in lease liabilities -68 -70 -139
Change in amounts owed to credit institutions 45 490 480
Total cash flow from financing activities 37,348 -605 -2,271
Change in cash and cash equivalents, net -32 -26 522
Exchange rate adjustment of cash and cash equivalents, 1 January 0 1 0
Change in cash and cash equivalents, gross -32 -25 522
Cash and cash equivalents, beginning of year 1,390 868 868
Cash and cash equivalents, end of period 1,358 843 1,390

Interim report Q2 and H1 2021 | Tryg A/S


Financial statements - Contents

Notes

DKKm Private Commerciala) Corporatea) Sweden Otherb) Group
1 Operating segments
H1 2021
Gross premium income 6,802 2,604 1,738 818 11,963
Gross claims -4,679 -1,669 -1,137 -523 1 -8,007
Gross operating expenses -927 -436 -180 -142 1 -1,685
Profit/loss on ceded business -135 -31 -197 4 -359
Insurance technical interest, net of reinsurance -9 -5 -2 -1 -17
Technical result 1,051 463 222 157 2 1,895
Other items -1,144 -1,144
Profit/loss 751
Run-off gains/losses, net of reinsurance 66 129 174 127 1 497
Intangible assets 5,646 62 526 883 7,117
Equity investments in associates 36,083 36,083
Reinsurers' share of premium provisions 105 73 281 1 461
Reinsurers' share of claims provisions 136 441 687 3 1,267
Other assets 54,723 54,723
Total assets 99,651
Premium provisions 3,489 2,065 1,760 1,006 8,321
Claims provisions 6,786 7,357 8,141 2,839 25,122
Provisions for bonuses and premium discounts 1,477 114 1 90 1,683
Other liabilities 16,414 16,414
Total liabilities 51,539

a) Credit & surety insurance has been transferred from the Corporate segment to the Commercial segment in Q1 2021 - comparative figures have been restated accordingly.

b) Amounts relating to one-off items are included under 'Other'. Other assets and liabilities are managed at Group level and are not allocated to the individual segments but are included under 'Other'.

Costs are allocated according to specific keys, which are believed to provide the best estimate of assessed resource consumption.

Interim report Q2 and H1 2021 | Tryg A/S


Financial statements - Contents

Notes

DKKm Private Commerciala) Corporatea) Sweden Otherb) Group
1 Operating segments (continued)
H1 2020
Gross premium income 6,331 2,421 1,672 768 11,190
Gross claims -4,558 -1,693 -1,064 -525 -9 -7,850
Gross operating expenses -867 -398 -176 -141 -7 -1,589
Profit/loss on ceded business 18 37 -68 1 -11
Insurance technical interest, net of reinsurance -4 -2 -6
Technical result 920 365 363 103 -16 1,734
Other items -930 -930
Profit/loss 804
Run-off gains/losses, net of reinsurance 77 138 245 110 -9 561
Intangible assets 5,741 59 531 877 7,208
Equity investments in associates 7 7
Reinsurers' share of premium provisions 89 50 328 1 469
Reinsurers' share of claims provisions 143 155 1,060 10 1,368
Other assets 51,200 51,200
Total assets 60,252
Premium provisions 3,279 1,926 1,779 956 7,939
Claims provisions 6,263 6,768 8,845 2,800 24,677
Provisions for bonuses and premium discounts 1,360 125 20 42 1,547
Other liabilities 14,235 14,235
Total liabilities 48,398

a) Credit & surety insurance has been transferred from the Corporate segment to the Commercial segment in Q1 2021 - comparative figures have been restated accordingly.

b) Amounts relating to one-off items are included under 'Other'. Other assets and liabilities are managed at Group level and are not allocated to the individual segments but are included under 'Other'.

Costs are allocated according to specific keys, which are believed to provide the best estimate of assessed resource consumption.

Interim report Q2 and H1 2021 | Tryg A/S


Financial statements - Contents

Notes

DKKm Private Commerciala) Corporatea) Sweden Otherb) Group
1 Operating segments (continued)
2020
Gross premium income 12,743 4,930 3,376 1,604 22,653
Gross claims -8,883 -3,167 -2,311 -1,067 -9 -15,437
Gross operating expenses -1,727 -831 -367 -269 -7 -3,202
Profit/loss on ceded business -76 -130 -294 1 -499
Insurance technical interest, net of reinsurance -12 -5 -2 -1 -20
Technical result 2,045 798 401 268 -16 3,495
Other items -723
Profit/loss 2,773
Run-off gains/losses, net of reinsurance 120 348 436 249 -9 1,145
Intangible assets 5,677 60 533 854 7,124
Equity investments in associates 16 16
Reinsurers' share of premium provisions 50 24 216 291
Reinsurers' share of claims provisions 140 330 604 12 1,087
Other assets 52,398 52,398
Total assets 60,916
Premium provisions 2,747 1,364 943 983 6,036
Claims provisions 6,348 7,306 8,406 2,896 24,957
Provisions for bonuses and premium discounts 1,303 118 5 69 1,495
Other liabilities 16,164 16,164
Total liabilities 48,651

a) Credit & surety insurance has been transferred from the Corporate segment to the Commercial segment in Q1 2021 - comparative figures have been restated accordingly.

b) Amounts relating to one-off items are included under 'Other'. Other assets and liabilities are managed at Group level and are not allocated to the individual segments but are included under 'Other'.

Costs are allocated according to specific keys, which are believed to provide the best estimate of assessed resource consumption.

Interim report Q2 and H1 2021 | Tryg A/S


Financial statements - Contents

Notes

DKKm Q2 2021 Q2 2020 H1 2021 H1 2020 2020
1 Geographical segments
Danish general insurance
Gross premium income 3,576 3,509 7,189 6,939 13,902
Technical result 716 761 1,350 1,371 2,694
Run-off gains/losses, net of reinsurance 159 80 334 287 639
Key ratios
Gross claims ratio 64.0 61.5 66.0 67.1 65.5
Net reinsurance ratio 1.4 2.5 0.8 -0.9 1.1
Claims ratio, net of reinsurance 65.4 64.0 66.8 66.3 66.6
Gross expense ratio 14.4 14.2 14.1 13.8 13.9
Combined ratio 79.7 78.1 81.0 80.1 80.4
Run-off, net of reinsurance (%) -4.4 -2.3 -4.6 -4.1 -4.6
Number of full-time employees, end of period 2,944 2,689 2,826
Norwegian general insurance
Gross premium income 1,824 1,484 3,547 3,135 6,411
Technical result 388 216 438 199 473
Run-off gains/losses, net of reinsurance 105 67 148 109 247
Key ratios
Gross claims ratio 61.2 69.1 67.8 80.5 75.3
Net reinsurance ratio 4.5 2.7 6.4 -0.7 3.4
Claims ratio, net of reinsurance 65.7 71.9 74.1 79.8 78.7
Gross expense ratio 13.1 13.6 13.6 14.1 14.1
Combined ratio 78.8 85.5 87.7 93.9 92.7
Run-off, net of reinsurance (%) -5.8 -4.5 -4.2 -3.5 -3.9
Number of full-time employees, end of period 1,114 1,070 1,099

Interim report Q2 and H1 2021 | Tryg A/S | 37


Financial statements - Contents

Notes

DKKm Q2 2021 Q2 2020 H1 2021 H1 2020 2020
1 Geographical segments
Swedish general insurance
Gross premium income 618 577 1,156 1,070 2,234
Technical result 35 101 108 176 331
Run-off gains/losses, net of reinsurance -24 66 23 176 274
Key ratios
Gross claims ratio 73.4 58.3 70.8 60.5 65.8
Net reinsurance ratio 5.5 9.3 4.7 7.0 4.0
Claims ratio, net of reinsurance 78.9 67.6 75.6 67.5 69.9
Gross expense ratio 15.4 14.8 15.0 16.0 15.3
Combined ratio 94.3 82.4 90.6 83.5 85.1
Run-off, net of reinsurance (%) 3.8 -11.5 -2.0 -16.4 -12.3
Number of full-time employees, end of period 458 441 441
Other a
Gross premium income 39 25 70 47 105
Technical result 6 -16 -1 -12 -3
Number of full-time employees, end of period 35 32 33
Tryg
Gross premium income 6,057 5,595 11,963 11,190 22,653
Technical result 1,144 1,063 1,895 1,735 3,495
Investment return activities -757 541 -414 -439 311
Other income and costs -113 -64 -186 -129 -265
Profit/loss before tax 274 1,539 1,296 1,167 3,541
Run-off gains/losses, net of reinsurance 243 204 497 561 1,145
Key ratios
Gross claims ratio 63.8 63.2 66.9 70.1 68.1
Net reinsurance ratio 3.1 3.4 3.0 0.1 2.2
Claims ratio, net of reinsurance 66.9 66.6 69.9 70.2 70.3
Gross expense ratio 14.1 14.3 14.1 14.2 14.1
Combined ratio 81.0 80.9 84.0 84.4 84.5
Run-off, net of reinsurance (%) -4.0 -3.6 -4.2 -5.0 -5.1
Number of full-time employees, end of period 4,550 4,232 4,400

a Comprises Finnish, Dutch, Austrian, Swiss and German credit & surety insurance and amounts relating to one-off items.

Interim report Q2 and H1 2021 | Tryg A/S


Financial statements - Contents

Notes

DKKm H1 2021 H1 2020 2020
2 Value adjustments
Value adjustments concerning financial assets or liabilities at fair value with value adjustment in the income statement:
Equity investments 87 153 -153
Unit trust units 651 -786 -358
Bonds -148 -208 -233
Derivatives (equity, interest, currency)a -1,575 857 769
-985 15 25
Value adjustments concerning assets or liabilities that cannot be attributed to IAS 39:
Investment property 7 -16 4
Discounting 334 -533 -530
Other statement of financial position items -18 -21 611
323 -569 85
-662 -554 110

aContains the value adjustment of RSA related currency hedge DKK 1.035m, which consists of the premium paid and exchange rate changes that cannot be attributed to hedge accounting.

DKKm H1 2021 H1 2020 2020
3 Earnings per share
Profit/loss from continuing business 751 804 2,773
Profit/loss for the year 751 804 2,773
Depreciation on intangible assets related to Brands and Customer relations after tax 53 53 105
Operating Profit/loss for the year 804 857 2,878
Average number of shares (1,000) 490,455 301,607 301,678
Diluted number of shares (1,000) 490,455 301,607 301,678
Diluted average number of shares (1,000) 0 0 0
Earnings per share, continuing business 1.53 2.67 9.19
Diluted earnings per share, continuing business 1.53 2.67 9.19
Earnings per share 1.53 2.67 9.19
Diluted earnings per share 1.53 2.67 9.19
Operating earnings per share 1.64 2.84 9.54

Interim report Q2 and H1 2021 | Tryg A/S


Financial statements - Contents

Notes

4 Equity investments in associates

Acquisition of activities

RSA Scandinavia (Scandi JVco)

On 1 June 2021, Tryg acquired RSA's Swedish (Trygg-Hansa) and Norwegian (Codan Norway) businesses and a co-share of RSA's Danish business, being Codan Denmark. The transaction was performed with Intact Financial Corporation as co-investor. Tryg's share of purchase price amounted £4.2bn.

RSA shareholders were entitled to receive 685 pence per ordinary share which represents an aggregate cash consideration of approximately £7.2bn, consisting of:

  • £3.0bn for the acquisition of RSA's Canadian, UK and International operations and the Intact's indirect co-share of RSA's Danish business; and
  • £4.2bn for the acquisition of RSA's Swedish and Norwegian businesses and Tryg's co-share of RSA's Danish business.

Due to the shareholders' agreement Tryg will not have control of RSA's Scandinavian business but will have significant influence. Accordingly, the investment is classified as an investment in associates. Investments in associates are accounted for by applying the equity method, whereby Trygs shares of the current profit/loss is recognised in the investment activities as profit/loss from associates.

Equity method will be applied from closing up until the Swedish and Norwegian businesses will be separated from the Danish business through a demerger. After demerger the Swedish and Norwegian businesses will be fully consolidated in the financial statement. Until the demerger Tryg's investment is considered one unit of account. Demerger is expected in Q1 2022.

Prior to the delivery of sole legal ownership of the Swedish and Norwegian businesses to Tryg pursuant to the demerger, Tryg will enjoy all benefits and risk of the Swedish and Norwegian businesses including by having sole control of their daily and long-term operations pursuant to the shareholders' agreement.

In respect of Codan Denmark, Intact and Tryg will co-own Codan Danmark on a 50/50 economic basis. Tryg will indirectly have 50% of the voting rights, however, Tryg's ability to exercise such voting rights will be restricted, as to ensure compliance with the competition law. Intact will have sole control of Codan Denmark with Tryg's rights being reduced to minority shareholder protection rights.

Initial recognition comprise:

Purchase price (GBP 4.205m) 36,357
Value adjustment from hedge of firm commitment -1,240
Costs directly attributable to the acquisition 780
Cost on initial recognition 35,897

Net profit (after tax) related to the RSA transaction 1 June – 30 June 2021 amounts DKK 181m. The amount is recognised in the investment return as Profit/Loss from associates. The net profit relates to the net income after tax for the Tryg-Hansa and Codan Norway and 50% of the share of Codan Denmark.

Tryg hedged the purchase price to foreign currency fluctuations entering into a RSA related currency hedge (deal contingent forward). Premium inherent in the contract amounts to DKK 1,285m. The hedge has resulted in a positive FX value adjustment of DKK 250m. The total effect of the DCF hedge is a negative value adjustment of DKK 1,035m and is included in investment return. - Of which DKKm 156 was recorded in Q1 and DKKm -1,191 in Q2 2021.

The purchase price was deposited on an Escrow account. However, the account carried negative interest. The resulting interest expense amounted DKK 33m.

DKKm H1 2021 H1 2020 2020
5 Tryg's investment portfolio
Total investment assets 83,994 44,940 46,881
Other, hereof financial instrument in liabilitiesa -738 -2,376 -3,888
External customers -2,610 -2,296 -2,470
Tryg's investment portfolioa 80,646 40,268 40,523
Hereof Match portfolio 31,978 29,344 28,094
Hereof Free portfolio 12,590 10,924 12,429
Hereof related to RSA Scandinavia 36,077 0 0

a Primarily debt relating to repos and derivatives.
b The setup of Tryg Invest is impacting Tryg's balance sheet as external customers investments are booked under "Total other financial investments" with opposing liabilities entries such as "Debt to group undertakings" and "Other debt"

Interim report Q2 and H1 2021 | Tryg A/S | 40


Financial statements - Contents
31

Notes

6 Subordinated loan capital

Tryg Forsikring A/S has issued a new restricted Tier 1 Capital notes for the amount of SEK 1,000m.

Amortised cost value of the loan is recognised with 735m DKK in the Statement of financial position.

Lender Listed bonds
Issue date February 2021
Maturity date Perpetual
Loan may be called by lender as from 2026
Repayment profile Interest-only
Interest structure 2.4% above STIBOR 3M

Tryg Forsikring A/S has issued a new Tier 2 Capital notes for the amount of SEK 1,300m.

Amortised cost value of the loan is recognised with 953m DKK in the Statement of financial position.

Lender Listed bonds
Issue date May 2021
Maturity date May 2051
Loan may be called by lender as from November 2026
Repayment profile Interest-only
Interest structure 1.15% above STIBOR 3M after May 2031 2.15% above STIBOR 3M

Tryg Forsikring A/S has issued a new restricted Tier 1 Capital notes for the amount of NOK 850m.

Amortised cost value of the loan is recognised with 630m DKK in the Statement of financial position.

Lender Listed bonds
Issue date May 2021
Maturity date May 2051
Loan may be called by lender as from May 2027
Repayment profile Interest-only
Interest structure 1.25% above NIBOR 3M after May 2031 2.25% above NIBOR 3M

For information on other subordinated loans, please refer to annual report 2020, note 1.

The total share of loan capital included in the calculation of own funds totals DKK 4,437m.

Tryg Forsikring A/S has in April 2021 cancelled a Restricted Tier 1 subordinated loan of the amount of SEK 1.000m and it was paid out in full in May 2021.

7 Related parties

In H1 2021, a dividend for Q1 2021 of DKK 529m was paid and of which 53% has been paid to TryghedsGruppen SMBA, and in Q2 a dividend of DKK 700m was paid and of which 44.9% has been paid to TryghedsGruppen SMBA.

In H1 2021, a dividend of DKK 1,929m has been paid from Tryg Forsikring A/S to Tryg A/S.

There have been no other significant transactions.

8 Contingent Liabilities

Companies in the Tryg Group are party to a number of other disputes in Denmark, Norway and Sweden, which management believes will not affect the Group's financial position significantly beyond the obligations recognised in the statement of financial position at 30 June 2021.

9 Accounting policies

Tryg's interim report for H1 2021 is presented in accordance with IAS 34 Interim Financial Reporting and the requirements of the NASDAQ Copenhagen for the presentation of financial statements of listed companies.

The application of IAS 34 means that the report is limited relative to the presentation of a full annual report and that the valuation principles are in accordance with International Financial Reporting Standards (IFRS).

The interim report for H1 of the parent company is prepared in accordance with the executive order on financial reports presented by insurance companies and lateral pension funds issued by the Danish FSA.

Changes in accounting policies

There have been no changes to the accounting policies or accounting estimates in H1 2021.

Other

The amounts in the report are disclosed in whole numbers of DKKm, unless otherwise stated.

The amounts have been rounded and consequently the sum of the rounded amounts and totals may differ slightly.

Interim report Q2 and H1 2021 | Tryg A/S | 41


Financial statements - Contents

Quarterly outline

DKKm Q2 2021 Q1 2021 Q4 2020 Q3 2020 Q2 2020 Q1 2020 Q4 2019 Q3 2019 Q2 2019 Q1 2019
Private
Gross premium income 3,431 3,371 3,245 3,167 3,169 3,162 3,059 3,055 3,010 2,897
Technical result 645 407 537 588 607 313 494 458 593 406
Key ratios
Gross claims ratio 65.2 72.5 68.1 66.8 65.0 79.1 67.9 69.2 64.8 70.7
Net reinsurance ratio 2.3 1.7 2.5 0.4 2.1 -2.7 2.5 1.8 1.8 1.6
Claims ratio, net of reinsurance 67.5 74.2 70.5 67.3 67.1 76.4 70.4 71.0 66.5 72.3
Gross expense ratio 13.6 13.6 12.8 14.1 13.7 13.7 13.4 13.9 13.8 13.8
Combined ratio 81.1 87.8 83.3 81.3 80.8 90.1 83.8 84.9 80.3 86.1
Combined ratio exclusive of run-off 82.1 88.8 83.7 82.3 82.2 91.1 84.9 85.4 83.1 89.8
Commerciala
Gross premium income 1,316 1,288 1,261 1,248 1,187 1,233 1,205 1,203 1,180 1,166
Technical result 241 222 179 253 223 142 199 190 233 152
Key ratios
Gross claims ratio 65.7 62.4 61.9 55.5 61.9 77.7 65.5 65.2 55.6 62.5
Net reinsurance ratio -0.8 3.2 5.4 7.9 3.0 -5.9 0.9 2.0 7.7 7.3
Claims ratio, net of reinsurance 64.9 65.6 67.3 63.4 64.9 71.8 66.4 67.3 63.3 69.8
Gross expense ratio 16.6 16.9 18.4 16.1 16.2 16.6 17.1 17.0 17.1 17.2
Combined ratio 81.5 82.5 85.7 79.6 81.1 88.5 83.5 84.2 80.4 87.0
Combined ratio exclusive of run-off 87.4 86.6 96.6 85.3 84.3 96.5 86.1 91.9 87.3 95.4
Corporatea
Gross premium income 864 875 844 860 825 846 861 912 876 850
Technical result 174 47 -32 70 183 180 -21 168 93 48
Key ratios
Gross claims ratio 55.1 75.6 86.7 59.8 56.7 70.5 93.6 65.3 69.1 84.1
Net reinsurance ratio 14.1 8.5 4.5 21.9 10.4 -2.1 -3.1 7.7 9.8 0.8
Claims ratio, net of reinsurance 69.2 84.2 91.2 81.7 67.1 68.4 90.5 73.1 78.9 84.9
Gross expense ratio 10.5 10.2 12.5 10.0 10.7 10.4 11.8 8.4 10.8 9.4
Combined ratio 79.7 94.4 103.7 91.7 77.7 78.8 102.3 81.5 89.7 94.3
Combined ratio exclusive of run-off 89.0 105.1 113.1 104.7 86.4 99.3 112.2 95.0 97.2 110.3

A further detailed version of the presentation can be downloaded from

Tryg.com/en>investor>Downloads>tables

a Credit & surety insurance has been transferred from the Corporate segment to the Commercial segment in Q1 2021 – comparative figures have been restated accordingly.

Interim report Q2 and H1 2021 | Tryg A/S


Financial statements - Contents

Quarterly outline

DKKm Q2 2021 Q1 2021 Q4 2020 Q2 2020 Q2 2020 Q1 2020 Q4 2019 Q3 2019 Q2 2019 Q1 2019
Sweden
Gross premium income 446 372 393 443 415 353 364 422 392 343
Technical result 85 72 96 69 67 35 90 54 61 26
Key ratios
Gross claims ratio 64.6 63.0 61.3 67.9 64.0 73.5 53.1 70.5 66.5 76.4
Net reinsurance ratio -1.2 0.2 0.3 -0.3 1.0 -1.6 0.8 0.3 1.3 0.3
Claims ratio, net of reinsurance 63.4 63.2 61.6 67.6 65.1 71.9 53.8 70.8 67.8 76.7
Gross expense ratio 17.5 17.3 13.9 16.6 18.6 18.1 21.5 16.5 16.6 15.7
Combined ratio 80.9 80.5 75.5 84.2 83.7 90.0 75.3 87.3 84.4 92.4
Combined ratio exclusive of run-off 92.4 100.8 96.8 96.8 97.4 105.1 104.8 98.8 98.2 102.9
Other d
Gross premium income 0 0 0 0 0 0 -11 -9 -6 -28
Technical result 0 2 0 0 -18 2 0 0 0 -6
Tryg
Gross premium income 6,057 5,906 5,744 5,719 5,595 5,595 5,479 5,583 5,451 5,228
Technical result 1,144 751 780 980 1,063 672 762 870 979 626
Investment return -757 343 513 237 541 -980 198 -29 57 353
Profit/loss before tax 274 1,022 1,223 1,150 1,539 -372 940 779 979 930
Profit/loss -63 814 1,038 930 1,246 -442 705 599 782 757
Key ratios
Gross claims ratio 63.8 70.1 69.0 63.4 63.2 77.1 70.3 67.8 63.6 71.8
Net reinsurance ratio 3.1 2.9 3.3 5.2 3.4 -3.2 1.2 2.7 4.3 2.2
Claims ratio, net of reinsurance 66.9 73.1 72.3 68.6 66.6 73.9 71.5 70.5 67.9 74.0
Gross expense ratio 14.1 14.1 14.0 14.1 14.3 14.1 14.6 13.9 14.2 14.0
Combined ratio 81.0 87.1 86.3 82.7 80.9 88.0 86.1 84.4 82.1 88.0
Combined ratio exclusive of run-off 85.0 91.5 91.8 87.4 84.6 94.4 90.7 89.4 87.4 95.1

d Amounts relating to one-off items and to some extent eliminations are included under 'Other'.

Interim report Q2 and H1 2021 | Tryg A/S | 43


Financial statements - Contents

Income statement for Tryg A/S (parent company)

DKKm H1 2021 H1 2020 2020
Notes Investment activities
Income from subsidiaries 1,716 838 2,843
Income from associates 181 0 0
Value adjustment -1,029 0 0
Interest expenses -34 0 0
Investment management charges -3 0 -2
Total return on investment activities 831 838 2,841
Other income
Other expenses -42 -43 -88
Profit before tax 789 795 2,753
Tax -39 10 20
Profit on continuing business 751 804 2,773
Profit for the period 751 804 2,773
DKKm H1 2021 H1 2020 2020
--- --- --- --- ---
Notes Statement of comprehensive income
Profit/loss for the period 751 804 2,773
Other comprehensive income
Other comprehensive income which cannot subsequently be reclassified as profit or loss
Actuarial gains/losses on defined-benefit pension plans
Revaluation of owner-occupied property and other adjustments 0 -30 -68
Tax on actuarial gains/losses on defined-benefit pension plans 0 7 6
0 -22 -62
Other comprehensive income which can subsequently be reclassified as profit or loss
Exchange rate adjustments of foreign entities 59 -156 -51
Hedging of currency risk in foreign entities -68 204 127
Tax on hedging of currency risk in foreign entities 15 -45 -28
6 4 48
Total other comprehensive income 6 -19 -14
Comprehensive income 756 786 2,759

Interim report Q2 and H1 2021 | Tryg A/S | 44


Financial statements - Contents

Statement of financial position (parent company)

DKKm 30.06.2021 30.06.2020 31.12.2020
Notes Assets
Intangible assets 0 1 0
Investments in subsidiaries 12,293 12,041 12,475
investments in associates 36,077 0 1
Total investments in associates and subsidiaries 48,371 12,041 12,475
Total investment assets 48,371 12,041 12,475
Current tax assets 0 27 20
Cash in hand and at bank 31 1 0
Other 1 1 2
Total other assets 31 28 21
Total prepayments and accrued income 16 0 326
Total assets 48,418 12,071 12,823
Liabilities
Share capital 3,274 1,511 1,511
Revaluation reserves 3,263 3,046 3,470
Total reserves 3,263 3,046 3,470
Proposed dividends 700 0 529
Retained earnings 40,875 7,297 6,754
Non-controlling interest 1 1 1
Shareholders' equity 48,112 11,854 12,264
Debt to subsidiaries 211 209 513
Current tax liabilities 19 0 0
Other debt 76 7 46
Total debt 307 216 559
Total liabilities and equity 48,418 12,071 12,823

DKKm

  1. Investment in associates
    Please refer to note 4 in Tryq Group

  2. Related parties
    Please refer to note 7 in Tryq Group

  3. Contingent Liabilities
    Please refer to note 8 in Tryq Group

  4. Accounting policies
    Please refer to note 9 in Tryq Group

  5. Reconciliation of profit/loss and equity
    The executive order on application of international financial reporting standards for companies subject to the Danish Financial Business Act issued by the Danish FSA requires disclosure of differences between the format of the annual report under international financial reporting standards and the rules issued by the Danish FSA.

No differences are recognised in the interim report for H1 2021.

Interim report Q2 and H1 2021 | Tryq A/S | 45


Disclaimer

Certain statements in this annual report are based on the beliefs of our management as well as assumptions made by and information currently available to management. Statements regarding Tryg's future operating results, financial position, cash flows, business strategy, plans and future objectives other than statements of historical fact can generally be identified by the use of words such as 'targets', 'believes', 'expects', 'aims', 'intends', 'plans', 'seeks', 'will', 'may', 'anticipates', 'would', 'could', 'continues' or similar expressions.

A number of different factors may cause the actual performance to deviate significantly from the forward-looking statements in this annual report, including but not limited to general economic developments, changes in the competitive environment, developments in the financial markets, extraordinary events such as natural disasters or terrorist attacks, changes in legislation or case law and reinsurance.

Should one or more of these risks or uncertainties materialise, or should any underlying assumptions prove to be incorrect, Tryg's actual financial condition or results of operations could materially differ from that described herein as anticipated, believed, estimated or expected. Tryg is not under any duty to update any of the forward-looking statements or to conform such statements to actual results, except as may be required by law.

Read more in the chapter Solvency and dividend on pages 31-32, and in Note 1 on page 60, in the Annual report 2020, for a description of some of the factors which may affect the Group's performance or the insurance industry.

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