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Tryg

Annual Report Jan 24, 2025

3389_10-k_2025-01-24_038b9c9a-0b33-42d3-9246-5c2b17311afc.pdf

Annual Report

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Annual Report 2024 - TRYG A_S_reduced.pdf

Name Method Signed at
MIKAEL KÄRRSTEN BANKID 2025-01-23 09:19 GMT+01
Osvold, Mette BANKID 2025-01-23 09:17 GMT+01
Allan Kragh Thaysen MitID 2025-01-23 09:05 GMT+01
Mengmeng Du BANKID 2025-01-23 09:01 GMT+01
Carl-Viggo Johannes Östlund BANKID 2025-01-23 08:46 GMT+01
MitID 2025-01-23 09:31 GMT+01
Steffen Kragh MitID 2025-01-23 21:36 GMT+01
Anne Kjer Kaltoft MitID 2025-01-23 08:46 GMT+01
Per Rolf Larssen MitID 2025-01-23 19:23 GMT+01
Lars Ulrik Bonde MitID 2025-01-23 08:43 GMT+01
MitID 2025-01-23 09:50 GMT+01
Claus Wistoft MitID 2025-01-23 08:42 GMT+01
Charlotte Dietzer MitID 2025-01-23 09:42 GMT+01

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List of Signatures Page 2/2

Name Method Signed at
Gunnar Elias Bakk BANKID 2025-01-23 08:41 GMT+01
Agerup, Benedicte E Bakke BANKID 2025-01-23 12:08 GMT+01
Jukka Pekka Pertola MitID 2025-01-23 11:55 GMT+01
Stefan Vastrup MitID 2025-01-23 13:28 GMT+01
Tina Snejbjerg MitID 2025-01-23 10:33 GMT+01
Jørn Rise Andersen MitID 2025-01-23 10:28 GMT+01
Thomas Peider Hofman-Bang MitID 2025-01-23 10:46 GMT+01
Anna Lena Maria Darin BANKID 2025-01-23 10:40 GMT+01

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D

ual Rei

easier to be e ma s the 10

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Document ID:
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SABA

Strategy

Financial statements

Contents

Management's review

Introduction

A message from the Chair and Group CEC
ryg at a glance -vents in 2024

Strategy

2024 financial targets fully delivered United Towards '27

0 เ 12

б

Financial results

15

91 17 8 l

nvestment activities
Corporate
Financial highlights 2024
Financial outlook
ncome overview
Tryg's results
Private
Commercial Business areas
Financial highlights Q4 2024

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Governance

35

98 40 45 リ 51

לו ב

Corporate governance Capital and risk management Investor information Supervisory Board USSUL ONITILO KASTA
---------------------- ----------------------------- ---------------------- --------------------- ---------------------

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132 133 134 205 213 218 219
Contents - Financial statements Statement by the Supervisory Board and the Executive Board Independent Auditor's Reports Tryg A/S (Parent company) Quarterly outlines Group chart Glossary, key ratios and alternative performance measures

221

Disclaimer

Strategy

Introduction

Financial results

Governance

Sustainability statement

A message from the Chair and Group CEO

a DKK 2bn share buyback in December. وو dividend to our shareholders and started 66 2024 was a year of satisfactory results customer satisfaction, paid a higher aunched a new strategy, increased with all financial targets met. We

A year of continued progress

period and demonstrating that Tryg continues to macroeconomic environment. At year-end, Tryg Markets Day in November 2021. This represents operations progressed, driven by solid customer 2024 was another defining and eventful year for a solid foundation for raising our ambitions and activity and satisfaction in an ever challenging shareholders and customers. Core insurance successful conclusion of the current strategy embarking on the forthcoming new strategy was satisfied to have reached all its financial deliver on the commitments made to both Tryg, characterised by a well-planned and targets for 2024 presented at the Capital towards 2027.

Delivering on all financial targets for 2024

ratio of 81.0% and thus better than the target at range of DKK 7.2-7.6bn along with a combined Tryg is pleased to report an insurance service result above DKK 7.3bn and in the targeted

overall capital levels, so we are pleased to have insurance operators in the market. Tryg has a around 13.5% was also delivered, supporting or below 82%. Tryg's expense ratio target of strong focus on producing solid returns on realised a Return On Own Funds (ROOF) of 34.1%, underpinning our capital discipline. our position as one of the most efficient

RSA Scandinavia synergies target exceeded

Norwegian and Swedish currencies. We are also We are satisfied to have delivered the synergies pleased that Trygg-Hansa and Codan Norway's communicated at the time of the acquisition of the Swedish and Norwegian businesses of RSA. synergies, exceeding the target of DKK 900m despite unfavourable developments in the In 2024. Tryg delivered DKK 930m in total IT processes and systems have now been milestone marks the final step in the RSA integrated into Tryg's IT landscape. This

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Introduction

Strategy

Financial results

Governance

Sustainability statement

Financial statements

acquisition, solidifying Tryg's position as a leading Scandinavian insurance operator.

Growth driven by price adjustments to offset inflation

financial environment. Norwegian and Swedish first part of the year inflationary pressure eased need to restore profitability in selected parts of Despite headwinds, Tryg reported satisfactory price adjustments to mitigate inflation and the Commercial businesses grew by 6%, while our by profitability and reduce international property depreciation, albeit at lower levels, and in the Corporate business experienced a decline as Geopolitical tensions continued to affect the and liability business with the aim to reduce From a macroeconomic perspective, 2024 consequence of Tryg's strategy to improve results. In 2024, growth was mainly driven our Norwegian business. Our Private and turned out to be another eventful year. currencies stabilised after a period of volatilitv.

Weather claims in 2024

The weather events for the full year were in line disruptions, etc. As a leading insurance provider claims. The first half of the vear brought severe snowfall. Both events caused property damage and interfered with everyday life through traffic in Scandinavia, Tryg is dedicated to supporting increasingly impacted by climate change, Tryg with Tryg's annual expectations, even though weather challenges to our customers. Heavy experienced a harsh winter with substantial recovering from weather events. In a world rainfall impacted Denmark, while Norway society and assisting our insured clients in 2024 had its fair share of weather-related offers customers peace of mind, ensuring coverage in the event of claims.

expand practices for repairs and the recycling of positioned to develop and anchor new practices culture and strong talent retention, Tryg is welland deliver on ambitious sustainability targets evidence for our direct and indirect activities suppliers. New climate emission targets are Vith high employee engagement, a diverse materials through close collaboration with reduction per claim. Tryg will develop and defined in line with conclusive scientific 2027 ov

of

since 2020, but slightly shy of our 2024 target

87, an improvement of 3 percentage points

  1. We are proud of achieving this high level

tisfaction, especially for a period when

sat

Tryg achieved a customer satisfaction level of

Maintaining a high level of customer

satisfaction

of

necessary price adjustments to offset inflation

have been implemented more frequently than

seen for many years. Improving the customer

satisfaction score was made possible by the

New targets and strategy for 2027

relentless efforts of Tryg's employees. Customer satisfaction remains paramount to Tryg, and we

continue to work diligently to meet and exceed

customer expectations.

result between DKK 8.0-8.4bn in 2027 driven by strategy "United Towards '27 - Leveraging scale on the previous strategy period, realising synergies record of stable, nominally increasing dividends The strategy builds on three important strategic This strategy underpins our ambitious financial management and therefore aim to deliver high Excellence". Tryg targets an insurance service including the entire Swedish business. During rom the RSA acquisition was one of our main remuneration, as evidenced by our consistent to drive technical and commercial excellence' satisfaction of 83 for the full Group, now also priorities. Now, it is time to leverage our scale Tryg hosted a Capital Markets Day in London a combined ratio around 81. Return On Own and capitalise on the advantages of our size. Funds (ROOF) is targeted between 35% and maintain a strong emphasis on shareholder returns on our own funds. Additionally, we Excellence" and "Customer & Commercial targets. We wish to combine best-in-class the 4 December 2024, unveiling the new 40%. Tryg has set a target for customer profitability goals with excellent capital pillars "Scale & Simplicity", "Technical

of

to

ent

Reporting Directive (CSRD). Involving differ

preparing for the Corporate Sustainability

integral parts of Tryg's business and customer

offerings.

organisation, sustainability & ESG are now

teams, skills and disciplines across the

have reduced CO2e emissions of 27.825 tonnes

annual claims, and in 2024 Tryg is pleased

in claims handling. 2024 has also been a vear

from the handling of approximately 2.2 million

use of resources in the claims handling process

A large part of Tryg's carbon emissions stem

while maintaining our focus on minimising the

expanded our offerings with products that can

During the current strategy period, we have

Anchoring ESG across the organisation

help our customers adapt to climate change,

ncreased shareholder remuneration

1.95, amounting to DKK 7.8 per share for the full 2024, it was announced that Tryg has initiated a commenced on 13 October 2023. Additionally, further DKK 2bn buyback ending no later than On 31 January 2024, Tryg concluded the DKK consistently paid a quarterly dividend of DKK year and equivalent to DKK 4,844m in total 30 June 2025. Throughout 2024, Tryg has at the Capital Markets Day on 4 December dividend. Tryg remains very focused on l bn share buyback programme that shareholder remuneration.

Thank you to all employees

The Supervisory Board and the Executive Board outstanding contributions. A special thank you would like to express a sincere thank you to all customer relationships was more crucial than satisfaction in a year when maintaining close employees for their dedicated efforts and for achieving a high level of customer ever.

JUKKA PERTOLA Chair

JOHAN KIRSTEIN BRAMMER

coupled with extraordinary share buybacks.

shareholders, customers and employees as well

owards '27, Tryg will continue its efforts to

Driving sustainable change from its core

business

contribute to a more sustainable future and

create long-term value, benefiting our

as society. Tryg will continue to address carbon

emissions in claims handling and in its supply

chain with a target of a 6% average emissions

Group CEO

of the document

三 Contents

Introduction

Strategy

Financial results

Governance

Tryg at a glance

As the world changes, we make it easier to be tryg*

Leading market position

Denmark, the third-largest in Sweden and Scandinavia. We are the largest player in Tryg is the leading non-life insurer in fourth-largest in Norway.

Around 6 million customers

Our 6,621 employees provide peace of mind approximately 2.2 million claims on a yearly for around 6 million customers and handle basis.

dividend policy Attractive

out 60-90% of operating Tryg aims to distribute a stable, nominal increase in dividends and to pay earnings.

Scandinavian Strong

Revenue distribution footprint

TryghedsGruppen

1 bn to Danish customers in contributes to projects that TryghedsGruppen has paid TrygFonden. In 2024. Tryg approximately DKK 680m create peace of mind via a member bonus of DKK TryghedsGruppen owns Fonden has contributed 48.1%** of Tryg and to these projects. Tryg.

2024

Financial statements Sustainability statement

@ Read more about our history at tryg.com

□ Denmark █ Norway █ Sweden

** Calculated excluding Tryg's own shares

* 'Tryg' means feeling protected and cared for in Danish.

of the document.

of the document.

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Contents III

ntroduction

Strategy

Group

Presenting the new strategy at our Capital Markets Day

financial targets for 2027 were published and hosted a Capital Markets Day in London. The On 4 December 2024, the Executive Board the new strategy "Leveraging scale to drive commercial and technical excellence" was presented.

New steps on Tryg's technology journey

advanced voice analytics are also now being During 2024, Tryg launched new technology customer advisors in real time based on key words that the customer mentions during a telephone conversation. In Norway, Al and customer experience. In Denmark, the Al used to train and coach Tryg's customer solutions to help further enhance the suggestions and input to our Danish assistant Felix now offers tailored

Sweden, the Al assistant Llucia offers a faster response to our Swedish customers with a increased levels of digitally filed claims. In advisors, resulting in improved customer satisfaction, improved sales results and child insurance policy who have been involved in an accident.

Tryg receives top score in MSCI ESG rating

ESG and sustainability, which has been honed score - AAA - in the international ESG rating MSCI. MSCI rates companies' performance For the first time, Tryg received the highest companies' ESG efforts, it is a testimony to Tryg's dedicated and focused approach to environmental, social and governance themes. Used by leading institutional nvestors to assess the strength of and approach to a wide range of over recent years.

measures, while also mitigating the effects of committed to helping its customers adapt to New targets to drive sustainability and ESG ambitious ESG targets have been defined to enhance competitiveness. In a world facing more severe weather events, Tryg remains climate change and implement prevention Sustainability and ESG are defined as key enablers to support Tryg's 2027 strategy climate as much as possible by reducing Under the themes "Future-fit products", 'Climate action" and "People at Tryg", bolster future business resilience and Tryg's greenhouse gas emissions.

Denmark

Tryg placed in time capsule for future generations

King Frederik X of Denmark and sealed within the building in April 2024. The time capsule is a symbolic gesture, and is only to be opened was placed in a time capsule by His Maiesty Stock Exchange after a major fire destroyed 1 00 years from now, Prime Minister Mette he rebuilding of the historic Copenhagen country to conduct business in and live in Danish Chamber of Commerce) to share their vision. Johan's aspirational message Brammer, were invited by Dansk Erhverv n an attempt to make Denmark the best Frederiksen and nine prominent Danish CEOs, including Tryg's Johan Kirstein reconstruction of the stock exchange. after 100 years, a century after the

Setting the public agenda on climate protection

documentation of climate changes impacting the urgent need for political involvement and common solutions across Danish society to Danish newspaper, Tryg's CEO emphasised contributing to helping customers adapt to address the expected increasing frequency and intensity of extreme weather events in engagement in this topic stems from clear climate protection. In an interview with a the long term. The motivation for Tryg's spearheaded advocating for increased Tryg's CEO, Johan Kirstein Brammer, many customers. Tryg is focused on more severe weather.

TryghedsGruppen's member bonus

TryghedsGruppen, Tryg's largest shareholder DKK 1bn, equivalent to 6% of premiums paid paid out a member bonus of approximately for 2023. The bonus was paid to 1.5m Tryg customers in Denmark, amounting to every For the ninth consecutive year, fourth Dane.

Financial statements

Sustainability statement

Governance

Financial results

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ntroduction

Strategy

Financial statements

Sustainability statement

Governance

Financial results

Norway

Tailored coaching results in positive sales development

the Customer Service Award in the insurance restigious national awards: first place in the boosted sales. This training programme has tailored training and coaching for individual applied to dialogues between advisers and national response time championship and By leveraging advanced speech analytics customers, Tryg has been able to provide advisors. As a result, nearly 60 percent of satisfaction scores and 40 percent have advisors have improved their customer played a significant role in Tryg's sales success in 2024 and earned Tryg two category.

Sustainability Excellence in Norwegian

nsurance

sustainability assessment among Norwegian future weather conditions - as well as Tryg's focus on circularity and CO2e reductions in nsurance companies. Key aspects of the nsurance policies to climate change and claims handling, as well as Tryg's general Tryg achieved top rankings at an annual commitment to responsible investment evaluation included the adaptation of management.

Sweden

70 years of water safety

becomes the main partner of SLS. One of the n 1954, Trygg-Hansa and the Swedish Life announced the renewal and extension of their cooperation, whereby Trygg-Hansa ifebuoy. In 2024, Trygg-Hansa and SLS Saving Society (SLS) donated the first

Throughout the year, Trygg-Hansa celebrated waters safer, having saved hundreds of lives its well-known lifebuoy making Swedish summer swimming classes for children. support of SLS's important work with initiatives is Trygg-Hansa's continued during the past 70 years.

Products made to last and to make a difference

over half of the 1.5 million insured children in health among children and young adults, as well as rapid support and compensation for offers a deeper focus on supporting mental n 2024, Trygg-Hansa redesigned its child insurance coverage. Child insurance now Sweden

market according to the Swedish Consumers insurance product, focusing on providing a nsurance Bureau. Moreover. Trygg-Hansa ranked as the best motor insurance on the more flexible offer to customers. It is now Also, Trygg-Hansa redesigned its motor relaunched the Aktsam brand, a motor insurance specifically tailored to more mature drivers. In 2024, Trygg-Hansa also launched payouts to customers through the digital payments compensation for a claim in a matter of service Swish. Now customers can get seconds, completely digitally.

Navigating motherhood can be challenging; To enhance personal care services, Tryggapp designed specifically for new parents. Hansa has partnered with LEIA Health, an

offers expert-developed content and answers nine out of ten new mothers face issues such Trygg-Hansa and LEIA Health provide unique support for new parents dealing with postto help address these concerns. Together, depression and birth injuries. LEIA's app as breastfeeding difficulties, post-natal natal challenges.

Supporting our clients in preventing claims

enables Trygg-Hansa to warn clients in areas at risk of storms and to share tips on how to preventative information, we also help our Meteorological and Hydrological Institute, Our cooperation with SMHI, the Swedish prepare for extreme weather. With Tryggidentifies an increase in a specific type of customers who own car brands that are Hansa's own AI feature, it can also warn claim. Through specific warnings and clients in specific areas where the Al particularly exposed to theft.

Guidewire powering claims operations

Guidewire cloud. By using the same platform across countries is able to share knowledge scale, Trygg-Hansa decided to implement throughout Tryg, the claims organisation In Denmark and Norway, the operational claims system is Guidewire. To leverage and create more efficient and scalable solutions.

v deliverea
Strategy
ial
Financial results Governance Sustainability statement and strategic targets
Status on financial
Financial statements
reused materials in claims handling. Read more
27,825 tonnes of CO2e from its claims handling
initiatives for increasing repairs and the use of
20,000-25,000 tonnes. The fulfilment of this
target was made possible through several
processes, exceeding the target of
Key Performance
Indicators
Targets
2024
Status 2024
about Tryg's sustainability initiatives from page
53.
Combined ratio < 82% > 81%
Lastly, Tryg set a target to grow 'value-creating
actions' upon logging in online. During the
strategy period, Tryg introduced several
Insurance service result DKK 7.2-7.6bn 7,324m
DKK
nitiatives boosted 'value-creating actions' by
more than 50%, against the target of 40% or
initiatives, notably 'My Page'.
above in 2024.
These different Financial
1
Return On Own Funds
(ROOF)
≥ 25% > 34.1%
Tryg defined four key strategic pillars to support
Follow-up on strategic initiatives
Expense ratio ~13.5% > 13.5%
The first strategic pillar, 'Full speed ahead in a
both the financial and customer targets.
successful core', aimed to increase the
satisfaction
Customer
88 > 87
with initiatives related to an advanced approach
2024. The strategic initiative reached the target,
insurance service result by DKK ~1,050m by
3 Reduced CO2e emissions
from claims processes
20-25k ton p.a. 9
27,825
and Norway supported the advanced approach
to claims, sales and customer excellence. The
full implementation of Guidewire in Denmark
Strategic Growth in value creating
actions upon login
≥ 40% >50
to claims, while sales and customer excellence
were supported by the use of advanced data
and analytics.
( ) Delivered Not delivered

targets fully d 2024 financia

Introduction

Contents

III

Follow-up on 2024 targets

concluded, and Tryg is pleased to announce the targets were published. The strategy period has reaching two out of three strategic targets. Markets Day where the 2024 strategy and In November 2021, Tryg hosted a Capital fulfilment of all financial targets and fully

Financial targets

7.2-7.6bn, a combined ratio at or below 82%, an strategy period. The main financial targets were Return On Own Funds (ROOF) at or above 25%. Tryg has set ambitious financial targets for the Tryg is pleased to report that all 2024 financial expense ratio of approximately 13.5%, and an insurance service result between DKK targets have been delivered.

Strategic targets

Tryg had set three strategic targets for 2024 as described below. The first target was customer satisfaction, which 88. The past three years have seen the return of reached 87 in 2024, slightly below the target of which had a direct impact on overall customer implement price adjustments to offset this, embedded throughout Tryg's organisation. inflation on a global scale, and Tryg had to satisfaction. Customer satisfaction is of paramount importance to Tryg and is

related to sustainability. By 2024, Tryg reduced Secondly, Tryg has progressed on targets

Annual Report 2024 | Tryg A/S | 10

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Introduction

Strategy

the middle of 2024, whilst Corporate reached its service result by DKK ~600m in 2024 supported in the SME segment exceed the target of 30% by around 5-7% in the Corporate segment. Growth managed to reduce its exposure to international The second strategic pillar, 'Change the way to Denmark and Norway, aiming for a combined property by 50% and reduced US liabilities by earlier than anticipated, as the business area win in B2B', aimed to increase the insurance employees) within Commercial segment in by growth of 30% in the SME segment (0-9 CMD target of reducing exposure one year ratio of around 90%, and run-off levels of 70%.

during the strategy period thus exceeding the services grew by approximately DKK 1,600m The third strategic pillar, 'Shape the future', ~1,500m via new products and services by aimed to grow insurance revenue by DKK 2024. The revenue for new products and target. The final strategic pillar, 'Trygg-Hansa and Codan Tryg reported total synergies of DKK 930m, with Norway synergies', was expected to deliver total DKK 221m related to Procurement, DKK 153m synergies of DKK 900m by 2024. At year-end, from Claims, DKK 373m from Administration and Distribution and DKK 184m from commercial initiatives.

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Annual Report 2024 | Tryg A/S | 11

Financial results

Introduction

Strategy

Financial results

Sustainability statement

Governance

United Towards '27

Tryg hosted a Capital Markets Day on 4 December 2024, unveiling its 2027 financial and strategic targets.

targets for 2027 were unveiled under the theme Tryg hosted a Capital Markets Day in December 2024, during which its strategy and financial "Leveraging Scale to Drive Technical and Commercial Excellence".

Financial targets

(ROOF) of between 35% and 40%. These targets 8.0-8.4bn supported by a Return On Own Funds Norwegian businesses, which virtually doubled following the acquisition of RSA's Swedish and and an insurance service result between DKK Tryg targets a combined ratio of around 81% leveraging the scale of the expanded Group are the most ambitious in Tryg's history Tryg's insurance service result.

including an ordinary dividend of DKK 15-16bn remuneration grounded in a robust and stable December 2024. This ambition underscores shareholder remuneration of DKK 17-18bn, Tryg's ongoing commitment to shareholder extraordinary share buyback launched in Tryg also communicated an ambition for in the period 2025-2027 and a DKK 2bn insurance business.

Tryg identified three strategic targets in this new Strategic targets

strategy period.

objectives. For the new strategy period, Tryg has set a customer satisfaction score target of 83 by scoring methodology and by the inclusion of the the customer satisfaction targets for 2024. Tryg improving customer satisfaction. Tryg believes Therefore, achieving the customer satisfaction entire Swedish business, which was not part of improvement of 2 points against the old target. period. This difference arises from an updated satisfaction baseline from 87 to 81 in the new that high customer satisfaction and retention rates contribute to lower distribution costs. The first strategic target is centred around target is crucial for realising the financial is therefore targeting a score of 83, an 2027.Tryg has rebased the customer

strategic KPIs 2027 Financial and

Annual Report 2024 | Tryg A/S | 12

Introduction

Strategy

involve any manual touchpoint, thus only relying higher degree of automation results in increased efficiency, thus contributing to the realisation of to over 55%, an improvement of 10 percentage through processing for digitally reported claims STP as a claims handling process that does not points from the baseline of 45%. Tryg defines on automated processes. Tryg believes that a increasing straight-through-processing (STP). Tryg is strongly focused on fast and efficient claims handling, aiming to increase straightcustomer satisfaction and improved cost The second strategic target focuses on the financial objectives.

emissions. Sustainability and ESG are integrated by reducing its own CO2e emissions. Tryg's main emission footprint is through its claims handling adapting 30 product categories, corresponding mitigate its climate impact as much as possible aspects of Tryg's business. Tryg is dedicated to of reducing CO2e emissions by 6% per average helping its customers adapt to climate change activities. To address this, Tryg has set a target and prevent claims from happening in the first The final strategic target aims to reduce CO2e place. To achieve this, Tryg has set a target of Taxonomy. At the same time, Tryg aims to to 60% of categories in scope for the EU claim by 2027 compared to 2024.

Strategic pillars supporting the targets

four enablers to support the strategy towards To achieve the financial and strategic targets, Tryg has identified three strategic pillars and 2027.

Tryg's size and scaling best practices across the insurance service result by DKK 1bn by 2027. The three strategic pillars, Scale & Simplicity, Commercial Excellence, focus on leveraging Group. These pillars aim to increase the Technical Excellence, and Customer &

Governance

Financial results

Sustainability statement

Introduction

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Scale & Simplicity

one aims to deliver economies of scale in claims transaction to combine IT systems. The second main contributors. The first one is to leverage and more efficient company. There are three utilising our size to become an even stronger the increased size from the RSA Scandinavia optimised procurement and increased fraud automation. In total, the target is to deliver a through the digitalisation of claims handling, DKK 500m improvement in the insurance The first strategic pillar is focused around prevention. The third focus area aims to streamline the back-end tasks through service result towards 2027.

Technical Excellence

to the rest of Tryg, to use more advanced pricing portfolio management competences in Sweden profitability and manage volatility. The target is to deliver a DKK 300m insurance result impact to improve our risk selection and risk-correct standardisation in underwriting to increase disciplines. The aim is to scale world-class strengthening Tryg's technical insurance pricing, and to further leverage scale and The second strategic pillar focuses on by 2027.

Customer & Commercial Excellence

copy commercial successes across markets, e.g. customers and focuses on ensuring commercial scaling best practices in motor, partnership and result by 2027 and also expand Tryg's position by copying personal accident and online sales excellence across Tryg's business. We plan to Norway to Sweden. These initiatives target to in each market to ensure a strong long-term The third strategic pillar is anchored around from Sweden to Denmark and Norway, and deliver DKK 200m to the insurance service customer satisfaction from Denmark and business.

Enablers

customer experience, sustainability & ESG, data & technology and people & culture. These will ensure we deliver in a holistic way across the The strategy is supported by four enablers: Group.

Strategic pillars 2027

3 Commercial
Customer &
Excellence
increase in ISR
DKK 200m
ട്ട് വ commercial successes
across the Group and
focus on customer
further strengthen
Scale proven
satisfaction
2 Excellence
Technical
increase in ISR
DKK 300m
Sp portfolio management
and underwriting with
and advance pricing
Scale world-class
new data and
technology
Customer experience Sustainabilitv & ESG Data and technology People and culture
1 Simplicity
Scale &
increase in ISR
DKK 500m
deliver economies of
Leverage increased
size to combine IT
systems, simplify
processes and
scale

Strategy

Introduction

Financial results

Governance

Financial highlights 2024

Financial 2024

Revenue growth 4.1%

(in local currencies)

ratio improvement

7.324m

Insurance service result (DKK)

2023: 6,399m

2023: 631m

Dividend per share 7.80

6.303m

196%

(DKK)

Solvency ratio

2023: 197%

2023: 7.40

Profit before tax

(DKK)

2023:5.029m

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Expense ratio

81.0% Combined Ratio

2023: 82.8%

2023: 4.8%

0.3pp

(improvement) 2023:0.5pp

Group underlying claims

2023: 13.4%

643m

DKK)

Net investment result

Contents

Strategy

Introduction

Financial results

Governance

Financial statements

Financial highlights Q4 2024

Financial Q4 2024

3.6%

13.3%

Expense ratio

Group underlying claims

0.2pp

(in local currencies) Revenue growth

ratio improvement Q4 2023: 0.5pp (improvement) Q4 2023: 6.3%

Q4 2023: 13.5%

82.5% Combined Ratio

Net investment result

(DKK)

(DKK) (DKK)

Q4 2023: 146m

Q4 2023: 1,654m

-265m

1,708m Insurance service result

Q4 2023: 82.4%

1,033m

196%

1.95

Solvency ratio

Dividend per share (DKK) Annual Report 2024 | Tryg A/S | 17

Q3 2024: 202%

04 2023: 1.85

Q4 2023: 1,389m

(DKK)

Profit before tax

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Q4 Q4
0KKm 2024 2023 2024 2023 2022
nsurance revenue 9.734 9.396 38.596 37.135 34,814
Gross claims -6.466 -6.241 -25,328 -25,270 -23.904
nsurance operating costs -1.299 -1.272 -5.196 -4.959 -4.701
nsurance service expenses -7,765 -7,513 -30,524 -30,229 -28,605
Profit/loss on gross business 1,969 1,883 8,072 6,906 6,212
Net expense from reinsurance contracts -261 -229 -748 -507 -576
nsurance service result 1.708 1.654 7.324 6.399 5,636
Net investment result® -265 146 643 631 -441
Other income and costs -409 -411 -1.664 -2.001 -2,143
Profit/loss before tax 1.033 1.389 6,303 5,029 3,051
ах -247 -258 -1,488 -1.178 -804
Profit/loss 786 1,129 4,816 3,851 2,247
Run-off gains/losses, net of reinsurance 233 281 1.090 1,099 759
Kev figures and ratios
Total equity 38,864 40,351 38,864 40,351 42,504
Return on equity after tax (%) 7.6 11.0 12.2 9.4 4.9
Return on Own Funds (%) 21.9 30.3 34.1 24.8 13.0
Return on Tangible Equity (%) 30.4 42.1 47.2 34.3 7.8
Number of shares (1,000) 613,165 617.455 613,165 617,455 633,710
Earnings per share (DKK) 1.25 1.82 7.71 6.08 3.47
Operating earnings per share (DKK)6) 1.54 2.12 8.90 7.26 4.43
Ordinary dividend per share (DKK) 1.95 1.85 7.80 7.40 6.29
Net asset value per share (DKK) 63.38 65.35 63.38 65.35 67.07
Revenue growth in local currencies (%)이 3.6 6.3 4.1 4.8 5.9
Gross claims ratio (%) 66.4 66.4 65.6 68.0 68.7
Net reinsurance ratio (%) 2.7 2.4 1.9 1.4 1.7
laims ratio, net of reinsurance (%) 69.1 68.9 67.6 69.4 70.3
Expense ratio (%) 13.3 13.5 13.5 13.4 13.5
Combined ratio (%) 82.5 82.4 81.0 82.8 83.8
Run-off, net of reinsurance (%) -2.4 -3.0 -2.8 -3.0 -2.2
arge claims, net of reinsurance (%) 1.5 1.5 1.4 2.7 3.3
Veather claims, net of reinsurance (%) 2.8 3.4 2.4 3.4 1.7
Discounting (%) 2.1 2.6 2.3 3.0 2.1
Combined ratio (%) by business areas
Private 83.5 84.0 82.8 84.5 82.9
Commercial 76.3 73.1 75.4 78.1 82.7
Corporate 94.1 95.4 8
83.
83.2 92.3

a) lhome from RSA Scandinavia includes net effect from 01/06-2021 to 1/06-2021 to 31/03-2022
b) Adjusted for interest on Additional Tierin on intangible asses related b Brand

Annual Report 2024 | Tryg A/S | 18

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

Income overview

Contents

ntroduction

Strategy

Financial results

Financial statements

Sustainability statement

Financial outlook

and price increases. Tryg targets an insurance service result of segment, while the profitability outlook is helped by lower inflation 2027 driven by a combined ratio of around 81%. On Own Funds is targeted between 35% and 40% in 2027. Insurance revenue growth will primarily come from the retail DKK 8.0-8.4bn in Return ahead

Commercial segment has been hovering around satisfaction remains high. Growth in the industry driven by price increases to match inflationary pressures. Long-term growth in the Private & The Scandinavian non-life insurance markets remain generally stable, as consumers cover has been accelerating in the past two years their insurance needs well and customer low-to-mid single digit.

Capital markets day in London

0-8.4bn in 2027 driven by a combined ratio of service result is anticipated to grow by DKK 1bn initiatives are detailed in the CMD presentation an insurance service result in the range of DKK On financial and strategic targets. Tryg is targeting Own Funds (ROOF) between 35% and 40%. As both at DKK 800m per annum. The Insurance Tryg hosted a Capital Markets Day in London normalised level of large and weather claims, from the normalised 2024 level to 2027 with Simplicity (DKK 500m), Technical Excellence Excellence (DKK 200m). The most important always, the financial targets assume current levels of interest rates and currencies and a around 81%. Tryg is also targeting a Return (DKK 300m) and Customer & Commercial three pillars being the key drivers: Scale & December 2024 and presented its 2027

2025 outlook

2025 marks the start of the new strategy period, with focus mainly on laying the groundwork to achieve the financial targets set for 2027, as announced in London in December 2024.

come primarily from the retail segment (Private nsurance revenue growth has stemmed mainly monitor, and Tryg continues to see this around Tryg's revenue growth in 2025 is expected to & Commercial), while growth in Corporate is ikely to be more muted. In the last two years, pressures. It is important to remember that wage inflation is the leading indicator to from price increases to offset inflation 4% going into 2025.

selling and up-selling to existing customers as Longer term, Tryg anticipates more balanced growth achieved through a focus on crosswell as acquiring new customers.

highest ever insurance service result of between adjusted for the more favourable-than-normal DKK 8.0-8.4bn in 2027. The insurance service large and weather claims outcome, of around DKK 7.2bn in 2024 and it is now targeting its Tryg reported an insurance service result, result is expected to increase gradually throughout the strategy period.

Ordinary dividends
and extraordinary
17-18bn
share buyback2).
35-40%
own funds
Return on
6% reduction per claim
Average CO2e
emission
2) including DKK 15-16bn ordinary diving 2025-2027 and DKK 2bn extraordinary share buyback
~81%
Combined
ratio1)
33 satisfaction
Customer
1) As always, assuming current interest rates, currency levels and guided large/weather claims
8.0-8.4bn
Insurance service
result (DKK)1)
Strategic KPI's 2027 >55% Straight-through
processing

As earnings. Tryg remains confident in the strength off level of approximately 2% to maintain stable nistorically enabled Tryg to maintain stable and businesses in Scandinavia, Tryg expects a rundirected to shape the business for the future. High retention levels in Scandinavia coupled of its reserve position and will continue its continue, with reinvestments strategically a well-diversified insurer with three large with dedicated cost management have expense ratios. This cost focus will prudent reserving practices. Tryg's insurance business is generally stable but be events and large claims. These factors must may be subject to volatility due to weather monitored over extended periods, as their

expected in Q1, 10% in Q2, 20% in Q3, and 30% amount to approximately DKK 800m annually, evenly distributed across the quarters, with an expected annual level of DKK 800m. Historical data suggests that weather-related claims will inevitable. Large claims are anticipated to be historical data on large and weather-related impact can vary annually, as evidenced by with seasonal variations: 40% of these are claims. Tryg is protected by an extensive reinsurance programme to mitigate this volatility, though some fluctuations are in 04. The decline in interest rates in 2024 has resulted ooints drop in interest rates leads to a 100 basis in a reduced discounting effect. A 100 basis

c) Pro-forma numbers

announced at the CMD in December 2024. Tryg total free portfolio) with a two-year duration and additionally disclosed that properties will not be properties (20% of the free portfolio). Tryg has covered and government bonds (80% of the expects a more stable return from the free portfolio, which currently comprises only Following the de-risking of investments

part of the asset mix in the long term, covered and government bonds will be the only asset class.

Financial results

Strategy

to earnings distribution across Sweden, which has the lowest corporate tax rate at 20.6%, Norway, The overall full-year tax rate 2025 is expected i has a corporate tax rate of 25%, and Denmark, special 'Arne tax' for financial institutions. The be approximately 24%. This reflects Tryg's has the highest rate at 26%, including the investment result may also weigh either positively or negatively on the tax rate.

Tryg will continue to focus on disciplined capital continues to aim to offer a nominally stable and ncreasing ordinary dividend on an annual basis The targeted payout ratio of 60-90% (based on management, and with ambitious profitability operating earnings) is secondary to the aim of targets delivered with a high Return On Own Funds targeted in the range of 35-40%, Tryg increasing the annual dividend.

New operating segments going forward

its Commercial and Corporate Lines in Denmark reduce exposure in the corporate segment, has model for commercial customers, Tryg merged led Tryg to report the former Commercial and Corporate segments jointly as 'Commercial', change, along with the strategic decision to Given Trygg-Hansa's successful operating and Norway in 2023. This organisational starting from 2025.

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Contents III

Introduction

therefore reporting a higher level of claims in its claims reserves with a lower interest rate level, negatively impact the insurance service result. points deterioration in the combined ratio, all profit/loss. Additionally, while the combined else being equal, as Tryg would discount its fluctuations, significant drops in either the Norwegian krone or Swedish krona will ratio is virtually unaffected by currency

to to be between negative DKK 1.4 and DKK 1.5bn For 2025, other income and costs are expected acquisition against this line, which is expected Tryg is primarily booking the intangibles amortisation from the RSA Scandinavia be around DKK 800m per annum.

The ് പ losses driven by interest rate movements should matching the insurance liabilities. The objective assets and liabilities. From 2023 onwards (unde the specifics of the non-life insurance business is for the return on the match portfolio to be as Invested assets are split into a match portfolio also booked as part of the match portfolio and Investment activities (DKK 61 bn as per end of IFRS 17), the return on premium provisions is expected to be around DKK 300m per annum 2024) are managed taking into consideration result in similar, but opposite, movements on (DKK 44bn) and a free portfolio (DKK 17bn). close as possible to zero, as capital gains or Scandinavian covered bonds (rated AAA) match portfolio is primarily made up of with the current level of interest rates.

Introduction

Tryg's results

Strategy

Financial results

Sustainability statement

Financial highlights 2024

positive returns in most asset classes. The profit/loss before tax was DKK 6,303m (DKK 5,029m) basis points supported by the delivery at 631m share Commercial segments. The majority of the growth was driven by price adjustments to mitigate claims 2024. The solvency ratio Tryg reported an insurance service result of DKK 7,324m (DKK 6,399m) in 2024. Insurance revenue a The investment result was DKK 643m (DKK Tryg is paying a dividend for the full year of DKK 7.80 per share and has in addition announced ಹ growth measured in local currencies was 4.1% primarily driven by solid growth in the Private i buyback programme of DKK 2bn at its Capital Markets Day on 4 December inflation. The underlying claims ratio for the Group improved by 30 lated synergies. 930m of RSA Scandinavia-rel year-end 2024 was 196%. driven by of DKK

Results 2024

Tryg reported an insurance service result of DKK

the overall result was supported by the realisation of The result was positively impacted by insurance line due to a strategic decision to exit certain Corporate segment experienced a decline in its primarily driven by profitability initiatives in the normalised level of DKK 800m. The underlying revenue growth of 4.1% (4.8%) primarily from weather claims DKK 112m lower than normal segments of the Corporate business. The fullthe Private and Commercial segments, while 7,324m (DKK 6,399m) for the full-year 2024 driven by a combined ratio of 81.0% (82.8%). were well below the normalised level of DKK 800m, while weather claims were above the claims ratio (i.e. the claims ratio adjusted for assumptions, more specifically large claims Commercial and Corporate segments. The movements) improved by 30 basis points volatile factors such as large and weather vear result included the sum of large and synergies related to the RSA Scandinavia claims, run-off result and interest rate top

Scandinavia integration, with DKK 221m related initiatives. The run-off result was virtually flat at 2.8% (3.0%), while the discount rate for claims Distribution and DKK 184m from Commercial Claims. DKK 373m from Administration and acquisition of DKK 219m for 2024 and DKK provisions for the full year was 2.3% (3.0%) reflecting a generally lower level of interest to Procurement. DKK 153m coming from 930m since the beginning of the RSA rates.

of characterised by significant profitability actions achieved in 2024 year-end, an increase from 86 for running a successful business. The increase in 2023. Tryg continues to have a strong focus satisfactory even if the level of 87 falls short on customer satisfaction as this is paramount A customer satisfaction score of 87 was in customer satisfaction during a period the targeted 88 for the end of 2024.

noticeable exception of real estate, reported Capital markets developed positively during 2024 and most asset classes, with the

  1. Total invested assets amounted to DKK positive returns. Geopolitical tensions remained solvency rules place on these assets and also to while the remaining 20% consists of real estate. will be included in the free portfolio. The further investment return was DKK 643m (DKK 631m) In the long term, the property exposure will be sold and only covered and government bonds made up of covered and government bonds, high, resulting at times in sudden shocks to portfolio, where 80% of the assets are now reduce earnings volatility further. The total prompted by the high capital charges that capital markets. In December 2024, Tryg disclosed a further de-risking of the free de-risking of the free portfolio has been 61bn as per end of 2024.

nsurance revenue

while the Corporate segment experienced a top-Insurance revenue amounted to DKK 38,596m 4.1% in local currencies. Growth was primarily line decline as a result of a strategic decision to driven by the Private & Commercial segments, DKK 37,135m), corresponding to growth of

7.324m

Insurance service result (DKK) 2023: 6.399m

Profit/loss before tax 2023:5.029m

Claims ratio, net of reinsurance 2023: 69.4%

13.5% Gross expense ratio 2023: 13.4% 31 0% Combined ratio 2023: 82.8%

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exit certain segments of the Corporate business. in en on the CMD 2024 targets, achieving a combined pressures and supported by strong sales across development. The Corporate segment delivered growth was mainly driven by price adjustments customers accounting for more than half of the local currencies. The growth was mainly driven grew customers in the Private segment, as indicated 4.5% (3.9%) measured in local currencies. The multiple channels. The price adjustments were widely accepted by customers, as indicated by In Private, growth was 6.9% (5.5%) measured development was -16.7% (2.3%) measured in to mitigate inflationary pressures and suppor local currencies. The segment experienced a multiple channels despite a lower level of car segment and solid sales performance across stable retention rates. In Corporate, top-line price adjustments to offset inflationary Commercial segment, insurance revenue by an increase in the smaller commercial decline, with a handful of relatively large broadly stable retention rates. In the adjustments were widely accepted by sales in some geographies. The price ratio below 90%.

Claims

being equal) and therefore impacts the reported The claims ratio, net of reinsurance, was 67.6% (69.4%) in 2024. The sum of large and weather normal assumptions, which helped the overall with the discount rate at 2.3% (3.0%). A lower discount rate of the liabilities implies a higher unchanged at 2.8% (3.0%). Interest rates fell, results, while the run-off result was virtually amount of claims in the profit/ loss (all else claims was almost DKK 112m lower than claims ratio negatively.

better-than-normal large claims. The sum of the The insurance service result in 2024 included worse-than-normal weather claims and much

vs 2023, as these were around DKK 800m lower in 01 but were broadly in line with expectations two was almost DKK 112m better than normal. Weather claims hit the results particularly hard between Q2 and Q4. A significant difference in large and weather claims was reported in 2024 the current year compared to the previous vear.

by

ಲ During the year, Motor claims frequencies have evident in the Norwegian business, where most been challenging, although the trend was more compared to the end of the year. Additionally, a profitability actions to mitigate this trend have slightly higher average claims cost was also reported. This issue has been noted across geographies generally but was particularly pronounced at the beginning of the year been taken.

The run-off result was in line with expectations with a 2023 full-vear run-off level of 3.0%. The run-off result was impacted by various factors. being 2.8% for full-year 2024 and compares including the increased inflation levels since where most of the long-tail business resides. general reduction in the Corporate segment, mid-2022 compared to previous years and

Corporate portfolio. The underlying claims ratio mproved 30 basis points driven by profitability Scandinavia acquisition totalling DKK 153m in was helped by claims synergies from the RSA nitiatives in the Commercial and Corporate "he underlying claims ratio for the Group business, including a re-balancing of the 2024.

Expenses

The expense ratio is reported at 13.5% (13.4%) controls and sees this as a key competitive Tryg remains focused on having tight cost

advantage. The expense ratio is in line with the nvestment activities 2024 guidance.

equities, corporate bonds and alternative assets reducing exposure to risky assets. Tryg has sold Scandinavian covered bonds. In the longer term this will support a less volatile investment result investment result totalled DKK 643m (DKK -565m (DKK -459m). As mentioned previously, Tryg disclosed in December that it has changed geopolitical tensions, most asset classes, with berformed well and offered good returns. The and replaced these with short-duration, liquid 622m) result, the match portfolio reported a financial income and expenses totalled DKK as the asset mix in the free portfolio by further while, all else being equal, the return will be DKK 536m (DKK 468m) result, while other ree portfolio reported a DKK 672m (DKK more than DKK 7bn of risky assets, such the noticeable exception of properties, 631m) for the full year. Despite deep approximately DKK 200m lower. The

Other income and costs

DKK -1,664m (DKK -2,001m). The largest costs guarantee fund (a fund covering claims caused development costs and educational costs. Due to certain extraordinary items in 2024, the leve is elevated compared to the annual guidance o The line other income and costs amounted to Scandinavia transaction, which were DKK 117 and DKK 806m respectively in 2024. In 2024, by this line were the amortisation of customer uninsured vehicles) of approximately DKK ncluded in this line. Finally, this line includes 50m. In 2024, extraordinary costs related to other income and costs was also impacted organisational adiustments have also been relations related to the Alka and the RSA extraordinary payment to the DFIM costs related to the parent company, between DKK 1.4 and 1.5 bn. an ov

Profit/loss before and after tax

whilst the net profit was DKK 4,816m, implying corresponding to a tax rate of 24% and in line The profit/loss before tax was DKK 6,303m, an overall tax expense of DKK 1,488m with Tryg's guidance.

Solvency and shareholders' remuneration

reflect the deduction of the announced buyback orogramme of DKK 2bn. In addition to the share was DKK 6,769m at year-end 2024, resulting in year 2024 dividend of DKK 7.80 per share. The buyback programme, Tryg will be paying a fullcompared to previous quarters reflects the de-Гryg's own funds amounted to DKK 13,239m risking of the free investment portfolio during Q4 2024, while the own funds figures already above the targeted level. ROOF was impacted while the solvency capital requirement (SCR) Return On Own Funds (ROOF) is 34.1%, well positively by the de-risking and subsequent a solvency ratio of 196%. The lower SCR buvback.

Results Q4 2024

reported a drop of -20.3% in line with the plan to Tryg reported an insurance service result of DKK the expected normalised level of DKK 200m per ooints, while the Private underlying claims ratio corresponding to DKK 147m. which was below ,708m (DKK 1,654m) in Q4. Revenue growth Q4). Large claims weighed negatively by 1.5%, measured in local currencies was 3.6% (6.3%) underlying claims ratio improved by 20 basis above the quarterly guidance (DKK 240m for corresponding to DKK 272m and therefore de-risk the corporate business. The Group segments, while the Corporate segment Weather claims were 2.8% (3.4%) in Q4, driven by the Private and Commercial deteriorated by 20 basis points. quarter Annual Report 2024 | Tryg A/S | 22

Strategy

Governance

Contents lll

Introduction

Strategy

Financial results

Governance

Sustainability statement

Financial statements

There was a general drop in interest rates in Q4 , so the discounting level was 2.1% compared with the Q4 2023 level of 2.6%.

(13.5%), showing the strong focus on tight cost Tryg delivered a strong expense ratio of 13.3% The run-off in Q4 2024 was 2.4% (3.0%), broadly in line with previous quarters. control.

negative than normal at DKK -409m compared guidance. In Q4, some additional costs related to restructuring were booked against this line. The other income and costs line was more to a DKK -350m to DKK -370m quarterly

will pay a flat quarterly dividend of DKK 1.95 per In accordance with Tryg's dividend policy, Tryg share. Additionally, Tryg announced a DKK 2bn share buyback at the Capital Markets Day on 4 December 2024.

Corporate Norway. Corporate offers a range of insurance
corporate customers in Denmark, Sweden and
products including motor, property, liability,
Corporate provides insurance products to
workers' compensation, travel and health.
7% insurance revenue
of full year
Distribution channels Own sales agents ·
Insurance brokers
Tryg O TRYGG HANSA
Brands
Commercial small and medium-sized commercial customers
in Denmark, Sweden and Norway. Commercial
offers a range of insurance products including
Commercial provides insurance products to
motor, property, liability, workers'
compensation, travel and health.
25% insurance revenue
of full year
Distribution channels · Franchises · Insurance brokers · Partner
Own sales agents · Online · Call centres
Bancassurance
Tryg Trade
TRYGG HANSA
Brands
ryg (
areas accident, travel,
ducts to private
en and Norway.
ance products
nealth.
e els n sales agents ·
ncassurance ·
te agents
Tryg O
CHANSA

Private

Private provides insurance pro customers in Denmark, Swede Private offers a range of insur including motor, content, house motorcycle, pet and l

63% insurance revenu of full year

Distribution chann

  • Online · Call centres · Own
  • Partner · Franchises · Ba
  • Car dealers · Real esta

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Sustainability statement

Financial results

Strategy

Introduction

三 Contents

Annual Report 2024 | Tryg A/S | 24

Key figures - Private Q4 04
Vate DKKm 2024 2023 2024 2023
Insurance revenue 6,621 6,203 26.100 24.455
024 customer satisfaction. In Denmark and Norway, Gross claims -4,662 -4.339 -17,942 -17,305
and
the retention rate dropped to 88.9% (89.7%)
Insurance operating costs -810 -775 -3.337 -3.074
egment reported an insurance ectively due to a period with
86.5% (87.4%) resp
nsurance service expenses -5,472 -5,114 -21,279 -20,379
of DKK 4,498m (DKK 3,800m) and continued price adjustments and the loss of Profit/loss on gross business 1.150 1.089 4.821 4.076
atio of 82.8% (84.5%). The higher selected partner agreements as a consequence Net expense from reinsurance contracts -55 -98 -323 -276
rvice result was supported by a of enhanced focus on profitability. In Sweden, Insurance service result 1.095 991 4,498 .800
3
weather-related claims and higher the retention rate dropped to 87.0% (87.8%). Run-off gains/losses, net of reinsurance 125 87 592 268
. The underlying claims ratio being affected by slightly higher churn among
single-product customers.
Key figures and ratios
mainly driven by a slightly higher Revenue growth in local currencies (%) 6.8 7.7 6.9 5.5
ency and slightly higher average Claims Gross claims ratio (%) 70.4 70.0 68.7 70.8
in the motor comprehensive
improvement (i.e. a smaller
The claims ratio, net of reinsurance, was 70.0% Net reinsurance ratio (%) 0.8 1.6 1.2 1.1
) was recorded towards the end of (71.9%) and characterised by both a lower level Claims ratio, net of reinsurance (%) 71.2 71.5 70.0 71.9
pared to the beginning of the year. of weather claims at 2.5% (3.8%) and a higher Expense ratio (%) ci
12
್ರ
8
12.
12.6
venue growth was mainly driven by run-off result at 2.3% (1.1%). Weather claims Combined ratio (%) 83.5 84.0 82.8 84.5
ents to mitigate inflationary compared to last year's
returned to normal
Combined ratio exclusive of run-off (%) 85.4 85.4 85.0 85.6
d good sales performance. level, which was due to
extraordinarily high
Run-off, net of reinsurance (%) -1.9 -1.4 -2.3 -1.1
several weather-related events in Scandinavia Large claims, net of reinsurance (%) 0.1 -0.2 0.2 0.3
venue and Europe affecting Scandinavian customers. Weather claims, net of reinsurance (%) 0
8
ಗಾ
G
8
venue amounted to DKK 26,100m The underlying claims ratio experienced a
m), corresponding to growth of modest deterioration driven by a slightly higher
claims frequency and slightly higher average
measured in local currencies. In
owth was driven by price
claims costs in the motor segment. However, The business area accounts for 68% of
to offset inflationary pressures, a
the underlying claims ratio experienced
the Group's total insurance revenue.
strong sales across multiple smaller deterioration in the latter part of the
Norway, growth was driven by price year compared to the first part of the year,
and solid sales performance across
nels. In Sweden, growth was
reflecting the impact of ongoing profitability
initiatives.
Financial highlights 2024
pacted by price adjustments to
Evnancac

apellses

The expense ratio was 12.8% and broadly in line with 2023 (12.6%). The segment realised cost operational setup. A very efficient operational businesses and continued to reinvest in its synergies related to the acquisition of RSA Scandinavia's Swedish and Norwegian setup is considered a key competitive advantage.

Financial statements

Sustainability statement

Governance

Financial results

Combined ratio 2023: 84.5%
Expense ratio 2023: 12.6%
4.498m 12.8% 82.8% Insurance service result
(DKK)
2023: 3.800m
69% in local currencies
Revenue growth
2023:5.5%

Annual Report 2024 | Tryg A/S | 25

Introduction

Strategy

Pri

Results 20

The Private se insurance ser lower level o claims freque claims costs pressures an service resul run-off result deteriorated. segment. An deterioration the year com Insurance re price adjustr a combined

Insurance rev

growth was supported by cross-selling of niche affected by a lower level of car sales. Moreover offset inflationary pressures but was adversely customers.The price adjustments were widely relatively stable, demonstrating a high level of product insurance, such as pet, leisure boats accepted by customers, as indicated by the and vintage cars & motorcycles, to existing retention rates in all countries remaining (DKK 24,455 supported by adjustments various chan positively imp Insurance re 6.9% (5.5%) Denmark, gr adjustments channels. In

Financial results

Governance

Sustainability statement

Financial statements

Claims

slightly increased frequency of motor claims and compared to the first part of the year, reflecting The claims ratio, net of reinsurance, was 71.2% underlying claims ratio deteriorated by 20 basis points, mirroring the trend reported in Q3 2024 (71.5%) and was characterised by a lower level However, a smaller deterioration was visible the impact of ongoing profitability initiatives. supported by profitability initiatives to offset of weather claims at 3.0% (3.8%) and higher inflationary pressures but dampened by a level of run-off results at 1.9% (1.4%). The The underlying ratio development was higher average claims costs.

higher average claims costs, however this will be

Insurance revenue growth was mainly driven by

price adjustments to mitigate inflationary

pressures and good sales performance.

mitigated by continued profitability initiatives.

84.0%). The higher insurance service result was

driven by top-line growth and supported by a

lower level of weather claims, while the

underlying claims ratio deteriorated modestly

The underlying claims ratio was affected by a

slightly higher claims frequency and slightly

The insurance service result was DKK 1,095m

Results 04 2024

DKK 991m) and the combined ratio 83.5%

Expenses

Norwegian businesses but continued to reinvest The expense ratio was lower at 12.2% (12.5%). The segment realised synergies related to the acquisition of RSA Scandinavia's Swedish and in its operational setup.

DKK 6,203m), corresponding to growth of 6.8%

7.7%) measured in local currencies. Top-line

nsurance revenue amounted to DKK 6,621m

nsurance revenue

rising inflation, but was also supported by good

sales across multiple areas.

driven by price adjustments to mitigate the development across countries was mainly

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Contents

III

Strategy

Key figures - Commercial
nmercial 04 Q4
DKKm 2024 2023 2024 2023
Insurance revenue 2,409 2,315 9,588 9,178
The claims ratio, net of reinsurance, was Gross claims -1.255 -1,296 -5.186 -5.517
aracterised by a
60.1% (62.3%) and ch
surance operating costs
In
-388 -390 -1.469 -1.454
rted an insurance service of large claims at 3.0%
significantly lower level
Insurance service expenses -1.642 -1.686 -6.654 -6.972
55m (DKK 2,010m) and a (3.8%). The first part of the year experienced a Profit/loss on gross business 767 629 2.934 2,207
75.4% (78.1%). The higher higher level of large claims, whereas the Net expense from reinsurance contracts -195 -6 -579 -197
g
result was supported by
second part of the year reported a lower level Insurance service result 572 623 2,355 2,010
r level of large claims. of large claims. The weather claims level was Run-off gains/losses, net of reinsurance 55 102 267 315
by
e growth was mainly driven
lower at 2.5% (3.1%) despite the first part of Key figures and ratios
s to mitigate inflationary claims, while the second part of the year was
the year witnessing a higher level of weather
Revenue growth in local currencies (%) 4.3 4.2 4.5 3.9
derlying claims ratio improved more favourable. Run-off level was lower at Gross claims ratio (%) 52.1 56.0 54.1 60.1
nt's focus on implementing 2.8% (3.4%). The underlying claims ratio Net reinsurance ratio (%) 8.1 0.3 6.0 2.1
tives and a continued focus on e
improved driven by price adjustments and
Claims ratio, net of reinsurance (%) 60.2 56.2 60.1 62.3
ial customers. focus on growing the smaller commercial Expense ratio (%) 16.1 6
16.
15.3 15.8
e customer segment, as this segment is more Combined ratio (%) 3
76.
73.1 7
75.
78.1
e amounted to DKK 9,588m profitable. The increases in claims costs were Combined ratio exclusive of run-off (%) 9
78.
77.5 C
78.
81.5
rresponding to growth of 4.5% highest for motor comprehensive driven, as Run-off, net of reinsurance (%) 3
-2.
-4.4 8
-2.
-3.4
in local currencies. In increased frequency of
expected, by a slightly
Large claims, net of reinsurance (%) 9
3
2.0 0
3
3.8
was mainly driven by price motor claims and slightly higher average Weather claims, net of reinsurance (%) 3
0
S
2
3.1
itigate inflationary pressures claims costs.
an increase in the smaller
ent. In Norway, growth was Expenses The business area accounts for 25% of
justments complemented by The expense ratio was lower at 15.3% the Group's total insurance revenue
mance across multiple primarily aims to
(15.8%). The segment
den, growth was impacted by reduce distribution costs by leveraging more
s' repricing efforts to offset ાંટે.
efficient sales channe
ures. The price adjustments
nton hy cuctom
Financial highlights 2024

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of the document.

Claims

三 Contents

Introduction

Strategy

Financial statements

Sustainability statement

Governance

Financial results

Com

Results 2024

Commercial repo result of DKK 2,35 combined ratio of insurance service significantly lower Insurance revenu price adjustments pressures. The un due to the segmen profitability initiat smaller commerc

Insurance revenu

high level of customer satisfaction. In Denmark, the retention rate slightly deteriorated to 87.2% indicated by the retention rates in all countries retention rate experienced a minor increase to inflationary pressures. The price adjustments 89.6% (89.5%), while in Sweden the retention continued price adjustments. In Norway, the remaining relatively stable, demonstrating a (87.6%) as a consequence of a period with were widely accepted by customers, as rate dropped to 87.8% (88.6%). channels. In Swed the business units Insurance revenu (DKK 9,178m), co (3.9%) measured Denmark, growth adjustments to m and supported by commercial segm driven by price ad good sales perfor

Annual Report 2024 | Tryg A/S | 27

75.4%

15.3%.

2,355m

45%

Combined ratio

Expense ratio

Insurance service result

(in local currencies)

Revenue growth

2023:78.1%

2023: 15.8%

2023: 2,010m (DKK)

2023: 3.9%

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Introduction

Strategy

Financial results

impact from large and weather claims and by a lower run-off result. Insurance revenue growth underlying claims ratio was broadly stable due DKK 623m). The insurance service result was The insurance service result was DKK 572m negatively impacted by a higher combined was mainly driven by price adjustments to mitigate inflationary pressures, while the to the segment's focus on implementing profitability initiatives.

nsurance revenue

DKK 2,315m), corresponding to growth of 4.3% and complemented by good sales performance repricing efforts to offset inflationary pressures. adjustments to mitigate inflationary pressures. adjustments to mitigate inflationary pressures nsurance revenue amounted to DKK 2,409m Denmark, growth was mainly driven by price growth was impacted by the business unit's across multiple sales channels. In Sweden, 4.2%) measured in local currencies. In In Norway, growth was driven by price

Claims

The claims ratio, net of reinsurance, was 60.2% (56.2%) and was characterised by a higher level by focusing on growing the smaller commercial motor claims and slightly higher average claims broadly stable driven by price adjustments and of large claims at 3.6% (2.0%) and a lower level of run-off at 2.3% (4.4%). Weather claims were lower at 2.3% (3.0%), positively contributing to profitable. The increases in claims costs were expected, by a slightly increased frequency of customer segment, as this segment is more highest for motor comprehensive driven, as the result. The underlying claims ratio was costs.

Expenses

The expense ratio was lower at 16.1% (16.9%), distribution costs by leveraging more efficient The segment primarily aims to reduce sales channels.

Annual Report 2024 | Tryg A/S | 28

Governance

Key figures - Corporate
Corporate DKKm 04
2024
04
2023
2024 2023
704 879 2,908 3,502
Insurance revenue
Results 2024 Claims Gross claims -550 -606 -2,200 -2.448
The claims ratio, net of reinsurance, was 70.4% Insurance operating costs -101 -107 -390 -430
Corporate reported an insurance service result by a significantly lower
(70.9%), characterised
nsurance service expenses -651 -713 -2.591 -2.878
of DKK 472m (DKK 590m) and a combined ratio level of large claims at 7.6% (16.6%). In the Profit/loss on gross business 53 166 317 624
of 83.8% (83.2%). The lower insurance service comparison year, Tryg was impacted by a few Net expense from reinsurance contracts -11 -125 154 -34
result was adversely impacted by lower large claims below the company's retention Insurance service result 41 41 472 590
insurance revenue. The combined ratio was level. The run-off result was significantly lower Run-off gains/losses, net of reinsurance 53 92 23. 517
impacted by a more favourable large claims The segment continued to
at 7.9% (14.7%), whilst weather claims were
lower at 1.1% (1.7%).
Key figures and ratios
experience partly offset by a lower run-off bv
display good underwriting discipline
Revenue growth in local currencies (%) -20.3 2.5 -16.7 2.3
result. The segment reports a top-line decline in implementing profitability initiatives across Gross claims ratio (%) C
78.
69.0 75.7 69.9
line with the strategy of rebalancing the portfolio
and increasing profitability. With a combined
countries and maintaining a strong focus on Net reinsurance ratio (%) 1.6 14.3 -5.3 1.0
ratio of 83.8% for the full year, the corporate bv an
rebalancing the portfolio, as evidenced
Claims ratio, net of reinsurance (%) 79.8 83.3 70.4 70.9
segment has delivered on the strategic target of improved underlying claims ratio. Expense ratio (%) 14.4 12.1 13.4 12.3
achieving a combined ratio of less than 90%. Combined ratio (%) 94.1 95.4 83.8 83.2
Expenses Combined ratio exclusive of run-off (%) 101.7 105.9 91.7 97.9
Insurance revenue I he expense ratio was higher at 13.4% (12.3%). Run-off, net of reinsurance (%) -7.6 -10.5 -7.9 -14.7
Insurance revenue amounted to DKK 2,908m The higher expense ratio was impacted by the Large claims, net of reinsurance (%) 7.4 .6
12.
7.6 16.6
(DKK 3,502m), corresponding to a top-line lower top-line. In general, a lower expense ratio Weather claims, net of reinsurance (%) Ci
2
1.7 1.1 1.7
accounted for more than half of the decline. In
currencies. A few relatively large customers
decline of 16.7% (2.3%) measured in local
should be expected for the Corporate segment,
as acquisition costs in the broker channel are
paid for by customers via a commission to
The business area accounts for 7% of
decline relates to higher churn in the first part of
the year. The decline aligns with Tryg's strategy
general, approximately 80% of the top-line
brokers. the Group's total insurance revenue
of rebalancing the portfolio in order to reduce
volatility. The fall in the top-line was visible in all Financial highlights 2024
countries as the segment rebalanced its

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

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exposures.

Annual Report 2024 | Tryg A/S | 29

83.8%

472m 13.4%

-16.7%

Combined ratio

Expense ratio

Insurance service result

(in local currencies) Revenue growth

2023: 83.2%

2023: 12.3%

2023: 590m (DKK)

2023: 2.3%

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Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

7.6% (10.5%), whilst weather claims were higher The claims ratio, net of reinsurance, was 79.8% retention level. The run-off result was lower at lower level of large claims at 7.4% (12.6%), as rebalancing the portfolio, as evidenced by an countries and maintaining a strong focus on (83.3%) and characterised by a significantly the same quarter last year was impacted by implementing profitability initiatives across at 2.2% (1.7%). The segment continued to various large claims events below Tryg's display good underwriting discipline by improved underlying claims ratio.

ower top-line. In general, a lower expense ratio should be expected for the Corporate segment, The expense ratio was higher at 14.4% (12.1%) The higher expense ratio was impacted by the as acquisition costs in the broker channel are paid for by customers via a commission to

Return - Investments

Q4 04
2023 2024 2023 DKKm 2024 2023 2024 2023
I 397 672 622 Return, match portfolio -187 863 473 2,580
56 34 536 468 /alue adjustments, changed discount rate 466 ,548 13 -005
48 -285 -565 -459 Unwind of discounting -229 -28 * 050
-
.207
146 643 631 Matcl 56 34 536 468

Annual Report 2024 | Tryg A/S | 31

Financial statements

Sustainability statement

Governance

Financial results Strategy

Introduction

Contents

III

Investment activities

nvestment result 2024

was a positive development after more than two 2024 as inflation expectations declined, which Central banks began to reduce interest rates Geopolitical tensions have remained high in years of aggressive monetary policies in the Western economies.

US elections in November has sparked concerns central bank to maintain elevated interest rates. In Europe, there is growing apprehension about In Norway, the combination of a weak currency various parts of the world. The outcome of the about potential trade wars between the United a potential economic recession. The Swedish times, while the European Central Bank has and high inflation has forced the Norwegian central bank has lowered interest rates four implemented three rate cuts. States, Europe and China.

portfolio was DKK 61bn at year-end 2024. The portfolio at DKK 44bn is designed to minimise discounting of the liabilities. At year-end 2024 the free portfolio (the net asset value of the The total market value of Tryg's investment investment portfolio is split into a match portfolio and a free portfolio. The match capital consumption by matching the

Other financial income and expenses

Investment result

Free portfolio, gross return

Match portfolio

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DKKm

ncome from premium provisions amounted to DKK 343m. Interest income has declined over 2024 due to the drop in short interest rates.

while real estate represents 20%. Real estate

will not be an asset of choice in the long term as disclosed at the Capital Markets Day.

Return - Match portfolio

Introduction

Strategy

investment operation, are also booked against this line. Other financial income and expenses

subordinated loans. Several other items, such as Tryg books various items against this line, the items, the value change in inflation swaps and protect own funds and general balance sheet most important being interest expenses on the cost related to the currency hedges to costs related to running the

Other financial income and expenses amounted related to the inflation hedge of DKK -115m and normal expenses are mainly due to an expense higher than normal expenses to hedge balance to DKK -565m (DKK -459m). The higher than

sheet items of DKK -76m (DKK 162m).

Modelling the free portfolio from the start of 2025

two indexes can be used. 50% NYKRCMB2 and 50% NYKRCMG2. The and government bonds' portfolio, a weighted average of the following and government bonds with an average duration of 2 years as well as 20% in real estate. To model the return of the Scandinavian covered The free portfolio is made up by 80% Scandinavian covered bonds normalised annually, as disclosed at CMD in December 2024. real estate portfolio is assumed to produce a return of 6.5%

Governance

Financial statements

Sustainability statement

Introduction
Investment result Q4 2024
provisions, which added DKK
Strategy
on the premium
Financial results Governance Sustainability statement Financial statements
In Q4, Tryg sold DKK 7.4bn worth of risky assets
and reallocated these investments into more
73m for the quarter, slightly offset by a modest
widening of covered bond spreads.
Financial highlights Q4 2024
stable and less capital consuming Scandinavian
investment result in Q4 totalled DKK -265m
covered bonds and government bonds. The
Other financial income and expenses amounted
normalised quarterly level of DKK -90m. A DKK
to DKK -248m, clearly more negative than the
-70m value change in the inflation swaps was
-73m
When corporate bonds, equities and diversifying
risking in October, the financial markets were
alternatives were liquidated as part of the de-
(DKK -48m), in line with previous quarters, while
subordinated loans amounted to DKK -43m
expenses for hedging balance sheet items
booked. Interest expenses related to
Free portfolio
(DKK)
DKK 80m. The loss is in line with the negative
impact on the free portfolio of approximately
market developments in October. The free
down, which resulted in a negative one-off
amounted to DKK -56m (DKK 34m). 56m
corresponding to a -0.4% return for the quarter.
porttolio reports a return of DKK -73m,
Match portfolio
(DKK)
satisfactory DKK 49m return, corresponding to
exposure developed slightly negatively during
the quarter and reported a DKK -53m return.
0.6% and 2.4% annualised. The real estate
Government and covered bonds added a
Total investment return
-265m
for the quarter. The return is made up of a return
The match portfolio reported a DKK 56m return
(DKK)

Return - free portfolio

Q4 Q4 Q41 Q4 Investment assets
DKKm 2024 2024 (%) 2023 2023 (%) 2024 2024 (%) 2023 2023 (%) 31.12.2024 31.12.2023
Government and Covered Bonds 49 0.6 131 2.2 253 3.3 240 4.2 13,282 7,198
Corporate and Emerging Markets Bonds -43 -1.6 199 6.9 104 3.7 254 8.2 2,969
Investment grade credit -19 -1.8 74 ്ര 20 97 8.2 ,113
Emerging markets bonds -19 -1.9 78 7.0 57 5.5 97 8.3 1,157
High-yield bonds -5 10- 8h o L 3.8 , 9 8.2 699
Diversifying Alternatives -41 -2.0 0.7 27 1.4 77 6.4 1,456
Equity 15 0.4 150 4.7 430 16.3 377 11.1 72 2,418
Real Estate -53 -1.6 -91 -2.6 -142 -4.2 -326 -8.5 3.278 3.465
Total -73 -0.4 397 2.4 672 3.6 622 3.6 16.632 7,506

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Annual Report 2024 | Tryg A/S | 33

Introduction

Strategy

Financial results

Sustainability statement

l ax governance

Tryg Group acknowledges that the taxes we pay tax compliance focus is ensuring that all taxes paid Tryg Group is a transparent and responsible are a significant contribution to sustainable societies in the countries we do business in payer, and our tax governance and key tax are fair and in accordance with legislation.

the Tryg Tax Policy inspired by GRI Sustainability Reporting standard #207 regarding tax. The Tax Policy governs all entities in the Tryg Group, all taxes paid by the Tryg Group and, to the extent The tax governance approach is embedded in possible, also to investments made by Tryg Group.

to The Tryg Tax Policy is overseen by the Chair of approved annually by the Executive Board and the Tryg Group's risk management and actively risk management is therefore aligned with Supervisory Board of Tryg. Our approach within the strategic and business objectives. the Tryg Risk Committee and reviewed and monitored to ensure that tax positions are the tax

and overseen by the Group CFO. Tax operations and tax risk management are undertaken on a Tax matters are a part of the finance function day-to-day basis by the tax team in Tryg.

The Tryg Tax Policy is available on our website at www.tryg.com.

Corporate income tax 2024

1,488m (DKK1,178m), corresponding to an Corporate income tax amounted to DKK effective tax rate for Tryg Group of 24%.

three Scandinavian countries. Tryg Group did geographical split of the business across the not receive any tax relief or tax grants from The tax rate is primarily impacted by the governments in 2024. The effective tax rate for 2025 is expected to be approximately 24%.

Pillar II - Global minimum tax regime

minimum tax regulations, also known as Pillar II exception, Tryg has assessed that no entities in Tryg Group is within scope of the OECD global the Group will be impacted by a top-up tax in [EU Minimum Tax Directive and OECD Safe Harbour rules). Based on the mandatory 2024.

Total tax impact - the Tryg Tax Universe

authorities of DKK 6,041m in 2024. The total tax contribution arises from various taxes from our operations and business activities, see the Tax Tryg Group paid a total tax contribution to tax Universe table on the right.

For further information on the split of the total tax contribution, reference is made to the Financial Statement below.

= Contents

  • Corporate governance 150
  • Capital and risk management .
  • · Investor information
  • Supervisory Board O

Executive Board

O

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35

ryg A/S

This file is sealed with a digital signature. The seal is a guarantee for the authenticity

III

Introduction

Strategy

'comply-or-explain' principle for each individual with the Danish recommendations prepared by the Committee on Corporate Governance. The corporate governance and generally complies Recommendations on Corporate Governance recommendation. This section on corporate are available at corporategovernance.dk. At Tryg focuses on managing the company in corporate governance report based on the governance is an excerpt of the corporate tryg.com, Tryg has published its statutory accordance with the principles of good governance report.

Governance Report at www.tryg.com/en. Download Tryg's Statutory Corporate downloads-2024

Dialogue between Tryg, its shareholders and other stakeholders

maintains regular contact with analysts and Tryg's Investor Relations (IR) department investors.

conference calls and participates in conferences Together with the Executive Board, the Investor Relations team organises investor meetings, in Denmark and abroad.

stakeholders. Tryg has an IR policy which states The Supervisory Board is regularly informed about the dialogue with investors and other that all company announcements may be published in English only. Tryg publishes quarterly interim reports in English.

presentations which are used in the dialogue Tryg also prepares quarterly investor

available at tryg.com. This material provides all with investors and analysts. Additionally, Tryg stakeholders with a comprehensive picture of relevant topics. All announcements, financial reports, presentations and newsletters are also regularly publishes IR newsletters on Tryg's position and performance.

Standards. At tryg.com, stakeholders are invited and stock exchange codes of conduct. Tryg has presented in accordance with IFRS Accounting sensitive information complies with legislation guidelines ensure that the disclosure of priceadopted a number of policies describing the relationship between different stakeholders. The consolidated financial statements are to subscribe to press releases, company announcements. A number of internal nnouncements and insider trading

See the IR Policy at www.tryg.com/en/ governance/policies

Annual General Meeting

Shareholders may also opt to receive the notice meeting virtually, as well as an agenda for the Tryg holds an Annual General Meeting (AGM) company announcement and at tryg.com technical requirements for attending the Association, the AGM is convened via a nformation about the time and venue, subject to at least three weeks' notice. every year. As required by the Danish by post or email. The notice contains Companies Act and Tryg's Articles of meeting.

es, safeguards for shareholders' participation rights through electronic means, detailed information meetings. Thus, there will be clear instructions will be made available at Tryg's website and in All shareholders are encouraged to attend the questions and submit comments and cast vot he notice convening such electronic general decides to hold general meetings exclusively concerning registration and procedures for and feedback channels ensuring sufficient general meeting. If the Supervisory Board virtual attendance, including how to ask at potential future virtual-only meetings.

appoint the Supervisory Board or a third party as Shareholders may propose items to be included or tem on the agenda. The proxy form and form their proxy. Shareholders may consider each Shareholders may vote at the AGM. by post. for voting by post are available at tryg.com on the agenda for the AGM and may ask questions before and at the meeting. before the AGM.

nvites shareholders to submit written questions Furthermore, prior to the general meeting, Tryg communicated to shareholders and published nformation on how to exercise shareholders' be considered at the general meeting. rights at the general meeting is clearly at tryg.com. C

Share and capital structure

48.1%1 of the shares and is the only shareholder class, and all shares rank pari passu. The largest owning more than 5% of the company's shares. 「ryg's share capital comprises a single share shareholder, TryghedsGruppen smba, owns

capital structure is aligned with the needs of the Group and the interests of its shareholders and contingency capital plan, which are reviewed applicable to Tryg as a financial undertaking, The Supervisory Board ensures that Tryg's that it complies with the requirements Tryg has adopted a capital plan and a annually by the Supervisory Board

the Supervisory Board proposes the distribution adjustment of the capital structure is required. Depending on the financial results, each year extraordinary annual dividend if a further of quarterly dividends, and possibly an

Duties, responsibilities and composition of the Supervisory Board2

regular and systematic reviews of strategy and monitoring targets and frameworks based on Supervisory Board is responsible for the business setup is robust. This is achieved by central strategic management and financial control of Tryg and for ensuring that Tryg's The

decide on and/or adjust the Group's strategy to The Executive Board reports to the Supervisory developments and Group performance, capital Board on strategies and action plans, market requirements and risks, etc. The Supervisory achieve its strategic targets. The Supervisory is Executive Board works with the Supervisory financial resources are available for Tryg to sustain value creation in the company. The developed and monitored. The Supervisory Board ensures that the necessary skills and Board to ensure that the Group's strategy Board holds an annual strategy seminar

Annual Report 2024 | Tryg A/S | 36

Calculated excluding Tryg's own shares

GOV-2 GOV-1

Governance

Financial results

recommendation 3.2.1. in the The role of the Supervisory Board excl. employee representatives
Recommendations on Corporate Governance. ESRS ID Unit 2024 2023 2019
ਰੰਤ
The other three members are dependent,
they are appointed by Tryg's largest
Size of the Supervisory Board: Number of non-
executive members
GOV-1 01
Number 6 6 റ്റ
shareholder, TryghedsGruppen. See pages 47 Number of executive members
GOV-1_02
Number 0 0 0
50 for information on when the individual Number of employee representatives
ಗಾ
GOV-1 0
Number S S 7
members joined the Supervisory Board, were re-
members elected by
elected, and when their current election period
tion of new talent
ends. I o ensure the integra
into the Supervisory Board
Percentage of members of administrative, management and
supervisory bodies by gender and other aspects of diversity
GOV-1_05
may hold office for a
the annual general meeting
Board members age group, <30 years Number 0 0 0
maximum of twelve years. Board members age group, 30-49 years Number 3 7
Board members age group, 50 and above Number 10
members in the section Supervisory Board
independent board
See details about the
Board's gender diversity ratio
GOV-1_06
% 33 33 50
on pages 47-50 and at www.tryg.com/
en/governance/management/
supervisory-board
Other information about the Supervisory Board
Independent supervisory board members
GOV-1 07
% 67 67 63
The Supervisory Board has 14 members in total
l ryg's employees are entitled to elect a number
s. In total the board
the composition of the Supervisory Board with
ryg wishes to keep a balanced distribution in
rights, duties and responsibilities as any other
of board representatives, who have the same
women and seven
n 44 and 69 years,
and Sweden and
all of which are non-executive, including five
Three out of the
nine members elected at the annual general
represent the markets that Tryg operates in.
respect to gender, nationality and age. The
men (including one male and four female
meeting are women. This complies with
Board.
policy.
are from Denmark, Norway
employee representatives).
member of the Supervisory
legislation as well as Tryg's
employee-elected member
members are aged betwee
currently comprises seven
members is calculated at the end of the reporting period. Also, in accordance with section
based on their relation to TryghedsGruppen. The figure are excl. employee representative.
GOV-1_02 Number of executive members: Tryg's Supervisory Board consists of only non-
a term of four years. Percentage of members of administrative, management
GOV-1_01 Size of the Supervisory Board: Number of non-executive members: The total
GOV-1_05 Board members age group, <30 years, 30-49 years and 50 years and above:
representatives. Also in accordance with section 143(1) in BEK no. 503 of 23/05/2024.
board-composition or in the CVs on page 47-50. Independent members are calculated
members and their independence is published on Tryg's website https://tryg.com/en/
calculated at the end of the reporting period and include all board
GOV-1_03 Number of employee representatives: The employee representatives are
GOV-1_06 Board's gender diversity ratio: The average ratio of female to male board
GOV-1 07 Percentage of independent board members: Information about board
number of members in the supervisory Board excluding employee-elected
and supervisory bodies by gender and other aspects of diversity
executive directors who have no management responsibilities,
143(1) in BEK no. 503 of 23/05/2024
Accounting principles
The age groups are
elected for
members

Board specifies its activities in a set of rules of

Introduction

Contents

III

procedure and an annual cycle for its work.

adopts the rules of procedure of the Supervisory

relevant policies, guidelines and instructions

Board and the Executive Board, comprising

Each year, the Supervisory Board reviews and

Over the coming strategy period, Tryg wants to

further enhance ESG board oversight. Among

Board on ESG in the quarterly reports, and a

quarterly ESG dashboard to ensure close

the initiatives are further elaboration to the

and report on compliance with limits defined by

the Supervisory Board and in legislation.

relevant information to the Supervisory Board

requires the Executive Board to disclose all

requirements for communication with the Executive Board. Financial legislation also

describing reporting requirements and

monitoring of development against targets and

strategic initiatives.

Supervisory Board. At the annual Board strategy

seminar, the full strategy, including ESG, was

presented and discussed. The strategy

encompasses numerous material ESG impacts, risks and opportunities translated into strategic

developed and received final approval from the

In 2024, the 2027 strategy and targets were

ESRS disclosure points incorporated by reference in this section (ESRS ID): GOV-1_01-07;_14, and GOV-2_01-03

Annual Report 2024 | Tryg A/S | 37

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Supervisory board composition and diversity of

Supervisory Board were elected by the annual general meeting for a term of one year. Of the

The current nine external members of the

members1

meeting, six (67%), and thus the majority, are

independent, thus complying with

nine members elected at the annual general

criteria for climate adaptation, employees and diversity, and resource use in claims handling.

impact, products that meet the EU Taxonomy

objectives, such as targets related to climate

Financial results
Strategy
Governance Financial statements
Sustainability statement
As part of the evaluation, the Supervisory Board Duties and composition of the Executive Board Board committees
and
also focuses on other executive positions
and
Each year, the Supervisory Board reviews
Tryg has an Audit Committee, a Risk Committee
board memberships held by the members of the adopts the rules of procedure of the Supervisory a Nomination Committee, a Remuneration
Of
Supervisory Board, including the level
Board and the Executive Board, comprising Committee and an IT Data Committee. The
commitment and workload associated with relevant policies, guidelines and instructions frameworks for the committees' work are
each position to prevent potential overboarding. describing reporting requirements and defined in their terms of reference.
board
The evaluation is based on the individual
requirements for communication with the
member's ability to devote the necessary time Executive Board. Financial legislation also The Board Committees' terms of
for preparation, their performance, attendance requires the Executive Board to disclose all reference can be found at www.tryg.com/
and participation at committee and board relevant information to the Supervisory Board en/governance/management/
the
meetings in Tryg. Specifically for ESG,
and report on compliance with limits defined by supervisory-board/board-committees
evaluation confirmed that the Board has been the Supervisory Board and in legislation. including descriptions of members,
involved in discussing matters related to ESG meeting frequency, responsibilities and
strategy and reporting, and that the necessary I he Supervisory Board considers the activities during the year.
to
governance and actions are in place
composition, development, risk and succession
implement the new reporting requirements. plans of the Executive Board in connection with All members of the Audit Committee and three
the annual evaluation of the Executive Board, out of five members of the Risk Committee,
In 2024, an externally assisted evaluation was and regularly in connection with board including the committee chair, are independent.
conducted of all board members and members meetings. Each year, the Supervisory Board Three out of the five members of the
g
of the executive management based on
discusses Tryg's activities to guarantee diversity Remuneration Committee are independent,
questionnaire focusing on board competencies at management levels. Tryg attaches great including the committee chair. Two out of three
and performance and individual interviews with
each member of the Supervisory Board. The
importance to diversity at all management members of the Nomination Committee are
very
overall conclusion was that Tryg has a
set
figures for the underrepresented gender that
levels. Tryg has adopted policy and target
independent, including the committee chair.
Three out of five members of the IT Data
good, value-adding and professional equa
out specific targets to ensure diversity and
Committee are independent, including the
Supervisory Board that works efficiently and in opportunities and access to management committee chair.
accordance with sound governance principles. positions for qualified men and women. For
The evaluation resulted in a continued strong several years, Tryg has had a strong focus on Board committee members are elected
focus on ESG, Diversity and Digitalisation. diversity and has been aiming to increase the primarily on the basis of their specialist skills
number of women in management positions to considered important by the Supervisory Board.
See CVs and descriptions of skills in the 41%2.The number of women in management The involvement of the employee
section Supervisory Board on pages 47-50 positions increased from 41%3 in 2023 to also
representatives in the committees is
and at www.tryg.com/en/governance/ Progress
in 2024, exceeding the initial target.
considered important. The committees
management/supervisory-board has been driven through continuous focus in the
recruitment and HR processes
exclusively prepare matters for decision by the
entire Supervisory Board.
The board has broad representation of
members with ESG experience, as reflected in
the CVs of each board member available on
See the General action plan for diversity
including women in management at
Read more about the ESG oversight at
committee level on page 59.
pages 47-50. ww.tryg.com/en/governance/policies
The specialist skills of all members are
also described at www.tryg.com/en/
governance/management/supervisory-
board/about-board

ESRS disclosure points incorporated by reference in this section (ESRS ID): GOV-1_04; _08;_15-17; G1.GOV-1_02 Accounting principles available on page 112

Annual Report 2024 | Tryg A/S | 38

The definition has been aligned with the ESRS definition as reported in the Sustainability changed the figures from 2023.

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

To ensure geographic representation, employee

Introduction

Contents

III

representatives are divided across the three

Denmark, two from Sweden and one from

Norwav.

countries with two representatives from

set discusses Tryg's activities to guarantee diversity composition, development, risk and succession plans of the Executive Board in connection with annual evaluation of the Executive Board, figures for the underrepresented gender that positions for qualified men and women. Read out specific targets to ensure diversity, equal meetings. Each year, the Supervisory Board at management levels. Tryg attaches great importance to diversity at all management opportunities and access to management levels. Tryg has adopted policy and target more about the policy, specific initiatives, targets and progress on pages 105-113. and regularly in connection with board The Supervisory Board considers the the

Skills and expertise available - Supervisory board1

duties in the best possible way. In addition to the management, general management, CFO/audit, regulatory compliance, insurance - commercial evaluation of its work and skills to ensure that it possesses the expertise required to perform its facilitated with external assistance every three primarily on the following qualifications and and product insurance – technical/financial years to ensure objectivity in the evaluation skills: business judgement, problem solving, The Supervisory Board performs an annual networking, risk management, succession modelling, IT & digitalisation, value chain annual self-evaluation, an assessment is development, financial services, risk and process. The Supervisory Board focuses people and organisation, ESG business optimisation and customer journey.

Strategy

Governance

Remuneration of management

Tryg has adopted a remuneration policy for Tryg in general that includes specific schemes for the other employees in Tryg whose activities have a for 2024 was adopted by the Supervisory Board company - risk-takers. The remuneration policy in January 2024 and approved by the annual Supervisory Board, the Executive Board and material impact on the risk profile of the general meeting on 21 March 2024.

connection with the review of the annual report Supervisory Board for the current financial year The Chair of the Supervisory Board reports on shareholders at the annual general meeting. at the annual general meeting. The board's Tryg's remuneration policy each year in proposal for the remuneration of the is also submitted for approval by the

Remuneration of the Supervisory Board

is scope of the Supervisory Board's work, including number of meetings held. The remuneration scheme. Their remuneration is based on trends three times that received by ordinary members, while the Deputy Chair's remuneration is twice received by the Chair of the Supervisory Board account the required skills and efforts and the Members of Tryg's Supervisory Board receive incentive or severance programme or pension in peer companies and benchmarked against fixed fee and are not covered by anv form of Nasdag Copenhagen OMX C25, taking into that received by ordinary members of the Supervisory Board. the

Remuneration of the Executive Board

Members of the Executive Board are employed Supervisory Board within the framework of the on a contractual basis, and all terms of their remuneration are established by the approved remuneration policy.

company's shareholders in the short and long Tryg wants to strike an appropriate balance predictable risk and value creation for the between management remuneration, term. of 25% of the base salary and other benefits. The Executive Board to do their best to realise the The Executive Board's remuneration consists a fixed base salary, a pension contribution of sufficient motivation for all members of the appropriate for the market and provide base salary must be competitive and company's defined targets. Furthermore, Tryg has an incentive programme for the Executive Board with a variable pay element of up to 50% of the fixed salary including pension.

of accordance with specific weighted financial and components under the incentive programme is based on a result and performance assessmen non-financial targets decided at the beginning for the performance vear (financial vear) in The allocation of the variable salary the performance year.

should contribute to retaining the participants in performance results. Secondly, the programme programme is to ensure the congruence of the financial interest of the participants and the company's shareholders and to create a correlation between remuneration and The principal purpose of the incentive the programme at Tryg.

The allotted conditional shares are deferred for combination of cash and conditional shares.

five years from the time of allotment. After the

For the performance year 2024, the variable pay

element was in January 2025 allotted as a

criteria on which the variable salary is based are receive free shares in Tryg A/S corresponding to the numbers of conditional shares allotted. The granting of free shares is conditional upon the end of the deferral period, the participant will testing prior to granting to ensure that the fulfilment of additional conditions such as still met at the time of the granting of free continued employment and back-testing shares). Read more about remuneration at Tryg in Remuneration Report at www.tryg.com/ the Remuneration policy and in the en/governance/remuneration

6

ndependent and internal audit

meeting where the annual report is presented as The Supervisory Board ensures monitoring by ndependent auditor attends the annual board well as meetings in the Audit Committee and competent and independent auditors. The Group's internal auditor attends all board meetings as well as meetings in the Audit Committee and Risk Committee. The Risk Committee.

auditors meet with the Audit Committee without Supervisory Board. At least once a year, the ndependent auditor recommended by the The Audit Committee chair deals with any The annual general meeting appoints an matters that need to be reported to the the presence of the Executive Board. Supervisory Board.

Deviations and explanations

f ryg complies with all the Recommendations on Corporate Governance. Annual Report 2024 | Tryg A/S | 39

三 Contents

Strategy

Introduction

Financial results

Sustainability statement

Capital and risk management

Tryg's risk management is based on the targets Risk management is a key function at Tryg. The requirement constitute a core element in the and strategy and the risk exposure limits assessment and management of Tryg's aggregated risk and associated capital determined by the Supervisory Board. management of the company.

Tryg's Supervisory Board defines the framework Investment risk and Operational risk. A detailed thereby the capital which must be available to description of these can be found in the tables management is based on four risk categories: for the company's target risk appetite and Strategic and business risk, Insurance risk, cover any losses. The company's risk below.

Strategic and business risk

Definition

Financial losses or lost opportunities due to a lack of ability to carry out business plans and strategies.

adjust to changing market conditions in a This includes the risk of not being able to timely fashion.

Strategy

Tryg is one of the most successful non-life insurance companies in Scandinavia.

decentralised organisation with a large degree ensures a timely reaction to changing market conditions in the separate business units. of autonomy for each business unit. This Tryg has chosen to implement a

Risk Management

The risk management policy adopted by the Supervisory Board sets out tolerance limits and guidelines for risk management The strategy process sets out overall strategic process where the individual business units contribute with concrete business plans. objectives. This is done as a bottom-up

Objectives and methods

business risks are reported to the Supervisory identification and assessment to ensure that close monitoring of each business unit with Board on a quarterly basis - thus providing Risk management carries out ongoing risk regard to their performance towards the existing and emerging strategic and overall strategic objectives. all

Annual Report 2024 | Tryg A/S | 40

results set the overall ambition for profitability
Capital Markets Day targets for ROOF and UW
Supervisory Board sets out general guidelines
for permitted insurance risk. This includes
The insurance risk policy adopted by the
profitability measuring, reinsurance, etc.
versus capital consumption (measure of
underwriting principles, new products,
guidelines for provisioning, general
unexpected risk).
Commercial businesses
are considered the most attractive segments due
business in Scandinavia with a focus on the retail
to their higher margins while volatility and capital
Tryg's main focus is to write non-life insurance
Tryg's business model. It is therefore naturally
Taking on insurance risk is the cornerstone of
well-diversified and
an other segments.
I ryg has a conservative approach to claims
ight on the retail
the area where Tryg has the largest risk
requirements are lower th
segment. The Private and
The insurance portfolio is
profitable with an overwe
provisioning
segment.
appetite.
mpensation and
the insurance
ovisions being
miums are
Day-to-day monitoring of developments in the
underlying profitability, capital consumption,
etc.) is key to ensuring development in line
insurance business (premium growth,
with desired risk appetite.
a sufficient degree via ordinary diversification. The
risk in situations where this cannot be achieved to
The internal model used to calculate the solvency
allocate capital consumption to the business and
capacity of the reinsurance programme is set so
Reinsurance is used to reduce the underwriting
retention limit specifies the maximum loss that
provision based on the guidelines set out in the
that it is very unlikely that a breach will occur.
Tryg is willing to take on a specific event. The
The actuary function calculates the technical
capital requirements in Solvency II is used to
Both the retention limit and the capacity are
thereby ensure sufficient profitability in the
insurance risk policy. These are regularly
approved by the Supervisory Board.
presented to the Supervisory Board.
insurance business.

三 Contents

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

Definition

The risk that insurance prem insufficient to cover the cor other costs associated with business. The risk of the insurance pro inadequate.

Definition Strategy Risk Management Objectives and methods
Financial losses due to changes in the value
of financial assets or liabilities.
assets into the free portfolio and the match
divide its investment
Tryg has decided to
portfolio.
Supervisory Board sets out general guidelines
The investment risk policy adopted by the
and specific tolerance limits for permitted
Daily reporting on investment return on all
asset classes.
mitigate interest rate risk from provisions.
The strategy for the match portfolio is to
investment risk. Independent daily control ensures compliance
with permitted risk-taking.
The strategy of the free portfolio is to support
Tryg's dividend policy and ROOF target. In Q4
portfolio and thereby enhance earnings
2024, Tryg decided to de-risk the free
stability.
Operational risk
Definition Strategy Risk Management Objectives and methods
Operational risk is understood as the risk of
processes, people and/or system errors, or
loss due to inadequate or failed internal
as a result of external events.
The Supervisory Board sets out the overall
strategy regarding operational risk.
security, physical security, compliance, fraud,
Supervisory Board sets out tolerance limits
and general guidelines for operational risk.
The operational risk policy adopted by the
This includes general guidelines for IT
risks and incidents potentially resulting in a
management, monitoring and reporting on
Ongoing identification, measurement,
loss or a near loss for Tryg.
money laundering, contingency planning and
model risk.
covering incident management, operational
risk self-assessments and internal controls,
This is ensured by implemented methods
and through business continuity
management.

-

Annual Report 2024 | Tryg A/S | 42

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document.

Annual Report 2024 | Tryg A/S | 43

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

and increasing ordinary dividend on an annual
basis. The targeted payout ratio of 60-90%
(based on operating earnings) is secondary to the aim of increasing the annual dividend.
e
Tryg has an "A1" (stable outlook) insurance
Moody's rating
financial strength (IFSR) rating from Moody's. The rating agency highlights Tryg's strong position in the Nordic P&C market, robust
profitability, very good asset quality and
relatively low financial leverage. Moody's also assigned an "A3" rating to Tryg's Tier 2 debt and
a "Baa3" rating to Tryg's Tier 1 debt.
Solvency ratio development (%) 0.5
0.5
196
202
195
191
197
1.95
1.95 1.95 1.95
Own Funds target (ROOF) and the dividend
policy.
Tryg will pay a Q4 dividend per share of DKK dividend for the first nine months of DKK 5.85
1.95 on 28 January 2025 after having paid
per share, bringing the total for the full year to
DKK 7.80 per share.
In December 2024, Tryg announced a share 324m out of the total DKK 2bn has been bought
buyback of DKK 2bn. As per end of 2024, DKK
back. TryghedsGruppen, Tryg's largest shareholder, is not participating in the buyback.
TryghedsGruppen owns 48.1%** of the shares,
increased ownership level towards the stated
with the ongoing buyback facilitating an
50% plus target. Shareholder remuneration (DKK per share) Extraordinary Share buyback (2bn)
Extraordinary Share buyback (5bn)
Extraordinary Share buyback (1 bn
Ordinarv
1.1 32
4.6
1.85 1.85 1.85
6.3
7.0
1.85
4.3
throw the match investment portfolio and
interest rate swaps.
The relatively low sensitivities towards currency
risk are due to Tryg's FX strategy of reducing FX
risk on the balance sheet and thereby protecting
the solvency ratio and dividend capacity.
Shareholders' remuneration S
The Supervisory Board regularly assesses Tryg"
capital structure in light of future internal
earnings forecasts and balance sheet needs. The company's strategy for the coming years and
are also based on the most significant risks
projections include initiatives set out in the
identified by the company.
Tryg's strategic targets, including the Return On
Capital adequacy is measured in relation to
Solvency Capital Requirement (DKKm) 6,769
7,633
obligations in 199 out of 200
a way that Tryg should be
ital requirement (SCR) is
2024, Tryg's SCR was DKK evel is mainly explained by a
om DKK 7,633m at year-end
ee investment portfolio. atio continues to display low s movements in the capital as further reduced by the de-
investment portfolio.
urities represent some 95% of
ng of 100 basis points would
sets, therefore the highest
rds spread risk, where a
cy ratio by approximately 15 ls interest rate risk is due to an
s (covered bonds). The low
13,239

** Calculated excluding Tryg's own shares

14,998

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document.

三 Contents

  1. The lower le de-risking of the fr able to honour its 6,769m, down fro The solvency capi calculated in such years. At year-end

Tryg's solvency rat markets, which wa risking of the free i sensitivity toward:

Fixed-income secu Tryg's invested ass sensitivity is towar impact the solven percentage points sensitivity toward: widening/tighteni

Own funds

(DKKm)

Strategy

Introduction

Financial results

Financial statements

Sustainability statement

Governance

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D Annual Report 2024 | Tryg A/S | 44

Q4
2024

Q3
2024

Q2
2024

Q1
2024

Q4
2023

2024

2023

2022

2021*

2020

Q4 2024

Q4 2023

Q4 2024

Q4 2023

end of 2020) following the DKK 37bn rights issue to fund the acquisition 2021 DPS impacted by the higher number of shares at 653m (301m

of RSA Scandinavia.

Introduction

Strategy

Financial results

Sustainability statement

Investor information

information requirements are met at the highest possible level. IR is in charge of communication team Investor Relations (IR) is responsible for Tryg's is with equity investors, fixed income investors stakeholders can form a true and fair view of important that investors, analysts and other communication with the capital markets. It financial results. For this reason, Tryg's IR company developments, including Tryg's strives to be as open and transparent as possible to ensure that stakeholders' and rating agencies.

team met more than 300 investors from all over meetings and conferences were held in-person shareholders and potential investors. Quarterly world . The majority of analyst and investor conferences at a local and global level. In 2024 Tryg's Executive Board and Investor Relations After the publication of quarterly and annual Copenhagen and London. Tryg also attends analyst presentations are typically held in reports, Tryg's management and IR team ordinarily travel extensively to meet with investor meetings and various financial across Europe, the USA and Canada.

targets for 2027 were disclosed. Tryg targets an on 4 December 2024 in London where financial insurance service result of between DKK 8.0bn selected aspects of the business, while a more three years. Tryg hosted a Capital Markets Day financial targets are unveiled, is hosted every recommendations and earnings forecasts. in-depth Capital Markets Day, where new The Tryg share is currently covered by 18 hosts an annual Analyst Day focusing on analysts, who continuously update their

and total cumulative shareholder repatriation of between DKK 17 and 18bn divided between an ordinary dividend range of DKK 15 to 16bn and and DKK 8.4bn, a combined ratio around 81, a Return On Own Funds between 35% and 40% an extraordinary buyback of DKK 2bn starting on 4 December 2024 and ending on 30 June 2025.

The Tryg share

are published in English - and in Danish on an announcements and trading announcements optional basis. Interim reports and annual The Tryg share is listed on the NASDAQ reports are published in English only. Copenhagen exchange. Company

DKK investment operations are relatively low risk and negatively. The share developed more positively he business is considered stable and produces improved macroeconomic environment driven return (price and dividends) on the share was a pressure in the first part of the year as inflation strong cash flow. Equity market performance The Tryg share started the year at a price of 1 46.9 and ended 2024 at DKK 151.5. Total from the spring onwards due to favourable nflation trends matched by the announced performance is not particularly sensitive to during the year was positively helped by an defensive stock, as the company's top-line by lower inflation and falling interest rates. positive 7.67%. The Tryg share was under profitability initiatives. Tryg is a relatively macroeconomic environment weighed macroeconomic developments, while worries and a generally challenging

Geopolitical developments remain complex at times, resulting in sudden market shocks.

Share capital and ownership

Tryg's share capital totalled DKK 3,081,960,545 shareholder holding more than 5% of the share at 31 December 2024. There is one share class largest shareholder, TryghedsGruppen smba, 6,392,109 shares with a nominal value of capital. TryghedsGruppen supports peace of mind and healthcare activities in the Nordic DKK 5), and all shares rank pari passu. The owns 48,1%* of the shares and is the only region. 61

Quarterly dividends

The Tryg share has a distinct income profile due Tryg started paying quarterly dividends in 2017 to the business generally growing in line with GDP, thus producing high margins that are mostly returned to shareholders.

business and the company's focus on returning capital to shareholders. Tryg's dividend policy is nsurance is one of the sectors offering the nighest dividend vield. From an investment perspective, a quarterly dividend is a clear reminder of the high profitability of Tryg's based on the following premises:

  • · an aspiration to distribute a steadily increasing · a general objective of creating long-term value · a competitive dividend policy compared to the dividend in nominal terms on a full-year basis. or the company's shareholders.
    • policies of Tryg's Nordic competitors.
      • annual distribution of 60-90% of operating

earnings.

Trygheds Gruppen

In 2024, and for the ninth vear TryghedsGruppen, paid out running, Tryg's largest shareholder,

Denmark, corresponding to 6% of the annual premiums paid in 2023. TryghedsGruppen owns DKK 1bn in member bonuses 48.1%* of the shares in Tryg. to Tryg's customers

TrygFonden

annually to projects that create contributes around DKK 680m TrygFonden is the leading and and defibrillators. TrygFonden creating peace of mind, such as coastal lifeguards, cuddle bears for children in hospita peace of mind in all parts of best-known peace-of-mind activities that contribute to supporting around 800 promoter in Denmark, Denmark.

Calculated excluding Tryg's own shares

Annual Report 2024 | Tryg A/S | 45

2020 2.115 7.0 76%
2021 2,802 4.28 89%
2022 4,118 6.29 183% 5,000
Financial calendar 2025* 24 Jan. 2025 Tryg shares are traded ex-dividend
28 Jan. 2025 Payment of Q4 dividend
26 Mar. 2025 Annual general meeting
11 Apr. 2025 Interim report Q1
14 Apr. 2025 Tryg shares are traded ex-dividend
11 July 2025 Interim report Q2 and H1
16 Apr. 2025 Payment of Q1 dividend
14 July 2025 Tryg shares are traded ex-dividend
16 July 2025 Payment of Q2 dividend
13 Oct. 2025 Tryg shares are traded ex-dividend
10 Oct. 2025 Interim report Q1-Q3
15 Oct. 2025 Payment of Q3 dividend * Supervisory Board's approval required 2023 4.734 7.4 123% 1,000
2024 4.844 7.8 101% 2,000
Tryg's annual general meeting will be held on 26
advertised in the daily press in February 2025
March 2025 at 15:00 CET. The notice will be
Annual general meeting
and will be sent to shareholders upon request. Shareholder distribution DKKm Dividend Dividend per share (DKK) Payout ratio Extraordinary share buyback programme
Extraordinary dividend
• the capital level must at all times reflect Tryg's
targets for Return On Own Funds and statutory
• The capital level may be adjusted via
capital requirements.
extraordinary dividends or share buybacks Free float - geographical distribution
UK
Denmark
Others
USA
34%
23%
1896 16%

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

This file is sealed with a digital signature. The seal is a guarantee for the authenticity
of the document.

Annual Report 2024 | Tryg A/S | 46

Extraordinary dividend per share (DKK)

*Free float is exclusive of TryghedsGruppen. Source:

CMi2i

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

solid knowledge and experience Denmark, Tryg Forsikring. Has Manager advisor in Claims of the insurance industry. Environmental, Social and Board member, Employee representative

Governance knowledge

Department. Employed since 1987. Has worked with management and HR-related issues in the financial sector, specifically the insurance Board member, Employee Officer of Tryg's Personnel industry for many years. representative

insurance knowledge from his years in the industry, business know-how Manager in Tryg Forsikring. Solid Product & Strategic Engagement Board member, Employee representative and judgement.

Chair

and electrical engineering, the latest position being the CEO of Siemens management experience in the IT and telecommunication industry Denmark from 2002 to 2017. More than 25 years of top

Foundation. Extensive global CEO in the Danish Industry Board member

experience in the B2B environment and within the professional services industry.

trade unions as well as board seats management positions in Danish Customs and Tax Union. Many Union Chairman of the Danish years of experience from top in financial companies. Board member

management, sales and as Chair Many years of experience from business development, project the insurance industry within of Finansforbundet in Tryg. Board member, Employee representative

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document.

t 2024 | Tryg A/S |- 4 ]

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document

Contents

III

Introduction

Strategy

Financial statements

Supervisory Board

Jukka Pertola®

Born in 1960. Joined the Supervisory Board in 2017. Career Professional board member. Former CEO of Finnish citizen.

Siemens Gamesa Renewable Energy A/S, COWI Holding Board seats, Chair Tryg A/S and Tryg Forsikring A/S, Education MSc in Electrical Engineering Board member Asetek A/S A/S. GN Store Nord A/S Siemens Denmark

international experience with global and regional business Committee (Chair) Asetek A/S, Remuneration Committee, and electrical engineering. The latest position being the CEO Committee in COWI Holding A/S (Chair), Remuneration Committee in Tryg A/S, Nomination and Remuneration lecommunication, IT, digitalisation, business models, strategy and business development. Understanding and Nomination Committee and Technology & Innovation experience in the IT and telecommunication industry experience of risk management, M&A. ESG, business Committee memberships Remuneration Committee Experience More than 25 years of top management (Chair), Nomination Committee (Chair) and IT Data Competencies Solid technological background in Siemens Denmark from 2002 to 2017. Broad know-how and judgement as well as insurance Committee (Chair) in GN Store Nord A/S responsibilities in both BtC and BtB Number of shares 13.000

Change in portfolio since the start of 2024 0

Steffen Kraghal

Born in 1964. Joined the Supervisory Board in 2023. Danish citizen.

Experience 23 years' experience heading an international financial business, and corporate management including nternational Holding Group since 2001. Previously CEO Career President & CEO of Egmont Fonden and Egmont banking group Hafnia Holding A/S and stockbroker Erik _undbeckfond Invest A/S). Various Egmont companies inance and accounting, capital markets, securities and funding, legal and regulatory matters of importance to Egmont subsidiaries, employment in insurance and Competencies Experience within strategy, economics company with 6,000 employees within the consumer space where technology, data, subscription, and user Former chairman of Nykredit, including roles in Audit, Committee memberships Remuneration Committee, Tryg A/S, Lundbeckfonden (Investment committee) Nomination Committee, Audit and Risk Committee Risk. Remuneration and Nomination Committees business development, data, technology and ESG Board seats, Chair Lundbeckfonden (including Forsikring A/S, Nordic Bioscience Holding A/S Board seats, Deputy Chair Tryg A/S and Tryg Board member: Various Egmont companies Education MSc in Economics and MBA tc xperience are key elemen Møllers Efterfølgere A/S Number of shares 6.500 of

Change in portfolio since the start of 2024 0

Benedicte Bakke Agerup®

Born in 1964. Joined the Supervisory Board in 2024. Norwegian citizen.

Previously CFO of Wilh. Wilhelmsen ASA and CFO of KLP nsurance. Advisor and mentor for various startup Career CEO of Laho AS, Procerta AS since 2018. companies

AS, Søren Bulls Vei 25 Invest AS, Laboratoriebygg AS, KGJ nfrastructure GP L.L.C., Unifor, Helseapps AS, Feminvest Administration ("siv.øk") from the Norwegian School of Board member Tryg A/S and Tryg Forsikring A/S, Altera Committee memberships Audit Committee and Risk Management Program at Harvard Business School. Economics ("NHH"), completed the Advanced Education Degree in Economics and Business Board seats, Chair Puregas AS, Laer & Co AS Partnership IX AS and Inven2 AS

Committee in Tryg A/S, Chair Audit Committee of Altera nfrastructure GP L.L.C.

unlisted companies within insurance, maritime, energy executive. Previous directorships in several listed and Experience CFO and senior management positions in complex and large organisations. Wealth and pension management experience and as a broad business and renewables and finance

includes strategy, restructuring, financial investments and communication, business development and governance risk management and has in-depth understanding of the financial institutions are subiect to. Business know-how Competencies Has worked extensively with capital and financial services sector. Familiar with a balance-sheet driven businesses and the regulatory implications that Number of shares 0

Change in portfolio since the start of 2024 0

Carl-Viggo Ostlunda)

Born in 1955. Joined the Supervisory Board in 2015.

Delimport Ltd, The Real Impact Company AB and RiQuest Career Former CEO of Swedish banks SBAB and Nordnet Gladsheim Fastigheter AB, Juvinum Food & Beverage AB, Board seats, Chair Coeli Finans AB, Fondo Solutions AB, entrepreneur, professional board member and investor Education BSc in International Business and Finance & Östlund AB, Delimport Ltd, Goobit Group AB including Board member Tryg A/S and Tryg Forsikring A/S, Allert and the insurance company SalusAnsvar. At present Finans AB, Umbrella Investment Group AB, Director Ywonne Media Group AB, Wonderbox AB, Umbrella Goobit AB and Goobit Blocktech AB, Havsgaard AB, Accounting, Stockholm School of Economics Nedvi Fastigheter AB and Ponture AB Swedish citizen. Group AB

understanding of digitalisation and risk management, ESG Committee memberships |T Data Committee (Chair) and Experience from the following industries: manufacturing, ndustry, non-life as well as life. Business know-how and Director in local and international environments in both Experience More than 30 years as CEO and Managing Competencies Solid background from the insurance isted and privately held companies as well as banks. udgement, banking and finance know-how, Change in portfolio since the start of 2024 0 Substitute member Irisande Care Group AB ogistics, insurance, finance and banking Remuneration Committee in Tryg A/S Number of shares 7,788

Annual Report 2024 | Tryg A/S | 48

rnativ
22.
as board member. Thorough knowledge of the Tech Claus Wistoftb) Committee memberships Remuneration Committee and
Nomination Committee in Tryg A/S, Chairman of the
Spotify and COO at Acast. Extensive board experience
ional experience from
leading positions within Marketing and Operations at
startup space as well as internat
Born in 1959. Joined the Supervisory Board in 2019.
Danish citizen.
Audit Committee in Lån og Spar Bank A/S, member of the
Risk Committee and Remuneration Committee in Lăn og
Spar Bank A/S
from Retail, Life Insurance and Aviation. Member of
Sweden's National Innovation Council
Syddjurs, now city councillor, Municipality of Syddjurs and
Career Former 1st Deputy Mayor, Municipality of
management positions in Danish trade unions as well as
Experience Many years of experience from top
y 2020 Competencies General top management experience from
the Tech industry. Extensive experience in the areas of IT
member of the finance committee. Agriculturalist, wind
energy production, tenanted properties and project
Competencies Understanding of the financial sector,
board seats in financial companies
y 2023
ativ
marketing, organisation,
and sustainability
strategy, business development
& digitalisation, transformation,
development of building sites. CEO in C.W. Holding A/S
and former CEO in Demex Holding A/S
finance and risk management, member loyalty and care,
investments and capital management, political flair
uble Number of shares 3,000 Education Agricultural education at Bygholm Agricultural
College and various business courses
Number of shares 0
ningen Change in portfolio since the start of 2024 0 Board member Tryg A/S and Tryg Forsikring A/S, Change in portfolio since the start of 2024 0
ു ഹോട
r) and
Anne Kaltoft® Holding ApS, Houmarken A/S, Lyngfeldt A/S, Lyngfeldt
TryghedsGruppen smba, 1/5 Torntoft, jf. Seidelmann
Charlotte Dietzerb)
Born in 1961. Joined the Supervisory Board in 2023 Ejendomsfonden Maltfabrikken, DinBoli A/S and
Maskinudlejning ApS, K/S Prinz Carl Anlage I,
Born in 1974. Joined the Supervisory Board in 2020
industry Danish citizen. Rosenfeldt Gods Danish citizen.
director Danish Heart
Career Managing Director of the
Committee memberships Risk Committee in Tryg A/S Employed since 1998
cluding Foundation. Experience Top management experience from operating Career Manager advisor in Claims Denmark, Tryg
dent and
vears)
Education MSc in Medicine, Medical Specialist in
cardiology, PhD in cardiology, Master of Public
Competencies Analytical approach to problem-solving,
his own business for 38 years
Education Insurance education at Forsikringsakademiet
Forsikring
nip, Management. Pathfinder (a leadership development solid business know-how and business development, (level 5) as well as various management and
programme). understanding of risk management and succession communication training courses. Supervisory Board
Board member Tryg A/S, Tryg Forsikring A/S, Number of shares 8,716 at Forsikringsakademiet
programme
rmance TryghedsGruppen smba Change in portfolio since the start of 2024 0 Board member Tryg A/S and Tryg Forsikring A/S
ation of Committee memberships TrygFondens bevillingsudvalg Committee memberships IT Data Committee in Tryg A/S
Experience Many years' experience from top Jørn Rise Andersenb) Experience Division partner in Tryg A/S and examiner at
system, and as Managing Director of the Danish Heart
management positions within the Danish healthcare
Competencies Solid knowledge and experience of the
Forsikringsakademiet
Foundation Born in 1956. Joined the Supervisory Board in 2022. insurance industry. Excellent interpersonal and verbal
Competencies Competencies within management, Danish citizen communication skills. Environmental, Social and
strategy and business development, communication and Career Union Chairman of Dansk Told og Skatteforbund Governance knowledge
governance, optimisation of structure and processes, (the Danish Customs and Tax Union) Number of shares 841
22. financial management and social development within Education 3-year education in the Danish Customs Change in portfolio since the start of 2024 +135
health Authorities. Various accounting courses (business
Number of shares 0 diploma level), such as internal and external accountancy,
ions at Change in portfolio since the start of 2024 0 Board seats, Chair Dansk Told og Skatteforbunds
organisation and tax law
istration Fælleslegat, TryghedsGruppen SMBA
nputer Board member Tryg A/S and Tryg Forsikring A/S,TJM
Forsikring, Lån og Spar Bank A/S, Interesseforeningen,
Dometic Fondet af 1844, Fagbevægelsens Hovedorganisation (the
Trade Union Central Organisation), CO 10 (The Central
ryg A/S, Organisation of 2010) and Forenede Gruppeliv

三 Contents

Introduction

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Supervisory Bo

Thomas Hofman-Bangal

Born in 1964. Joined the Supervisory Board in 202 Career CEO of the Danish Industry Foundation Danish citizen.

Board seats, Chair CBS Academic Housing, K Alte Private Equity 2019 K/S, K Alternativ Private Equit K/S, K Alternativ Private Equity 2021 K/S, K Altern Private Equity 2022 K/S. K Alternativ Private Equit K/S, K Alternativ Private Equity 2024 K/S, Half Do Education Certified Public Accountant

Board member Tryg A/S, Tryg Forsikring A/S, Fore Roskildefestivalen, K Alternativ Private Equity 202 Committee memberships Audit Committee (Chair Risk Committee (Chair) in Tryg A/S Institute fmba, Tranes Fond

Experience Extensive global experience in the B2I environment and within the professional services in various roles as CEO, CFO, CFO, COB, non-executive for world class and market-leading companies, inc positions as CEO KPMG Denmark (5 years). Preside Group CEO NKT (8 years) and Group CFO NKT (6 Competencies Key competencies include leaders culture, transparency, integrity, strong team perfo Extensively involved in development and dissemin development and execution of ambitious growth strategies focused on value creation, performance Change in portfolio since the start of 2024 0 knowledge in sustainability. Number of shares 12,233

Mengmeng Dua)

Born in 1980. Joined the Supervisory Board in 202 Swedish citizen.

of the document.

professional board member. Former leading posit Career Independent advisor to tech startups and Spotify and Acast

Education MSc in Economics and Business Admin from Stockholm School of Economics, MSc in Con Science from Royal Institute of Technology (KTH) Committee memberships IT Data Committee in T People and Remuneration Committee in Swappie Board member Tryg A/S and Tryg Forsikring A/S, Group AB, Swappie Oy and Clas Ohlson AB

Annual Report 2024 | Tryg A/S | 49

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

Supervisory Boa
Tina Snejbjergb) experience with organisation development, business
development, customer handling and interaction
Members of the Supervisory Board are elected for a term of one year. Employee representatives are, however,
elected for a term of four years.
Born in 1962. Joined the Supervisory Board in 2010.
Danish citizen.
Change in portfolio since the start of 2024 +1 35
35
Number of shares 4, "
al Independent member of the Supervisory Board, as per the definition in Recommendations on Corporate Governance
b) Dependent member of the Supervisory Board
Career Officer of Tryg's Personnel Department
Employed since 1987
Mette Osvoldb)
Board member The Central Board of
Education Insurance training
the Supervisory Board in 2022
Born in 1978. Joined
Forsikringsforbundet, Tryg A/S and Tryg Forsikring A/S
Committee memberships Risk and Remuneration
Norwegian citizen.
Employed since 2003
Experience From 1987 to 2001, Tina Snejbjerg worked
Committees in Tryg A/S
Education BSc in Business and Finance from Oxford
Career Chair of Finansforbundet in Tryg
with insurance sales to both private and commercial Brookes University
customers as well as providing insurance advice to Board member Tryg A/S and Tryg Forsikring A/S and
deputy chair of the local branch of Forsikringsforbundet
customers. From 2001-2009, Tina Snejbjerg was the
Experience Many years of experience from the insurance
Finansforbundet (Central)
and since 2009 she has been the chair, working with industry within business development, project Committee meeting overview 2024
operations, strategy, negotiating agreements and engaged
in recruiting and retaining members
management, sales and as chair of Finansforbundet in
l ryg
Audit
Supervisory
Risk Nomination Remuneration II Data
Competencies Many years of experience mean Tina Competencies Solid insurance knowledge, experience Name Committee
Board
Committee Committee Committee Committee
Snejbjerg has acquired solid business know-how and with strategy and business development, management,
judgement, problem-solving abilities, and has worked human resources, organisation, negotiations, processes Jukka Pertola 12/12 3/3 4/4 4/4
with management and HR-related issues in the financial
sector, specifically the insurance industry
customer interaction, and culture
ld 853
Number of shares he
Steffen Kragh 12/12 8/8
117
3/3 4/4
Number of shares held 2,792 Change in portfolio since the start of 2024 0 Benedicte Bakke Agerup® 11/12 7/8
6/7
Change in portfolio since the start of 2024 +135 Carl-Viggo Ostlund 11/12 4/4 4/4
Lena Darinb) Thomas Hofman-Bang 12/12 8/8
117
Elias Bakkb) Mengmeng Du 11/12 4/4
the Supervisory Board in 2022
Born in 1961. Joined
Claus Wistoftb)
Anne Kaltoft
11/12
Born in 1975. Joined the Supervisory Board in 2017. Swedish citizen. Jørn Rise Andersen 12/12
12/12
5/8 3/3 4/4
Danish citizen. Career Claims handler
Employed since 1989
Charlotte Dietzer 12/12 4/4
Career Product & Strategic Engagement Manager in Tryg
Employed since 2006
Education Cand.jur/LLM Tina Snejbjerg 12/12 7/8 4/4
Forsikring Board seats, Chair Chair of Akademikerföreningen of Elias Bakk 12/12 4/4
Education Norra Real Gymnasium, financial services &
insurance at Företagsekonomiska Institut Stockholm.
Board member Tryg A/S and Tryg Forsikring
Trygg-Hansa since 2012
Mette Osvold 12/12
Programme at Forsikringsakademiet for new board Experience Since 1989, Lena Darin has worked as a Lena Darin 12/12
members claims handler in the insurance industry. Former Board a Joined the Board 21 March 2024. Please note that 1 board meeting was held prior to 21 March 2024, and 11 were held
Committee memberships IT Data Committee in Tryg A/S
Board member Tryg A/S and Tryg Forsikring A/S
Employee representative at Trygg-Hansa (2012-2015)
Competencies Solid knowledge and experience of the
after 21 March 2024. As for the Audit Committee, 6 meetings were held after 21 March 2024. As for the Risk Committee, 7
Experience Team Manager in Moderna Affinity for 12 insurance industry meetings were held after 21 March 2024.
years, Business and Product development in Moderna and
Trygg-Hansa Affinity for 6 years
Change in portfolio the start of 2024 110
Number of shares held 110
6 Joined the Risk Committee 21 March 2024. Please note that 1 Risk Committee meeting was held prior to 21 March 2024
Competencies Solid insurance knowledge from his years and 7 Risk Committee meetings were held after 21 March 2024.

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

Annual Report 2024 | Tryg A/S | 5 0

This file is sealed with a digital signature. The seal is a guarantee for the authenticity
of the document.

in the industry, business know-how and judgement,

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document.

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

Introduction

Strategy

Sustainability statement

Executive Board

Johan Kirstein Brammer Group CEO

Born in 1976. Joined Tryg in 2016.

Education: LL.M., University of Copenhagen, MBA Australian Graduate School of Management, and Joined the Executive Board in 2018.

management experience from a range of industries. Prior Graduate Diploma (HD-Finance) Copenhagen Business Experience: Johan Kirstein Brammer has extensive top to joining Tryg's Executive Board, Johan headed Tryg's Private Lines business in Denmark. Before joining Tryg, Johan held numerous executive roles with TDC before joining the company's Board as Head of Consumer and Group Chief Marketing Officer. Prior to this, Johan was with McKinsey & Co as a strategy consultant based in Australia and the UK. Before joining McKinsey & Co, Johan was an attorney with Kromann Reumert in

time as a management consultant as well as a number of with a strong commercial sense and a desire to grow the strategic roles across several industries. He couples this isiness and improve the customer experience through nternational and strategic mindset developed from his experience within transformative M&A across borders innovation and digitalisation. Johan has extensive Competencies: Johan Kirstein Brammer has an nternational setting.

Number of shares held at the start of 2024: 74.854 Number of shares held: 91.131 Change in portfolio: +16,277 and sectors

Allan Kragh Thaysen Group CF0

Born in 1977. Joined Tryg in 2018.

Joined the Executive Board in 2023

an MSc in Business Economics and Auditing (CMA) from Education: Graduate Diploma (HD/R) in Accounting and been SVP of Group Finance in Tryg. Before then he held Experience: Since May 2018, Allan Kragh Thaysen has Copenhagen Business School

several positions in the Norwegian company Gjensidige from 2005 to 2018, where he became Financial Director management within non-life insurance. He has for many reporting, financial planning and analysis, reserving, risk Throughout his career he has been part of several M&A Allan Kragh Thaysen is deeply rooted in the insurance the Danish and Swedish operation of the business ears been in management positions within the core ransactions and integration cases, and he played a inance areas: accounting, tax, external and internal Scandinavian businesses, Trygg-Hansa and Codan sector and has extensive experience from finance from 2010 to 2018. He started his career as an oivotal role for Tryg in the acquisition of RSA's accountant at Deloitte from 1998 to 2005. management and capital modelling. Norway. for t

technical and commercial focus and understanding of the nternal reporting, FP&A, reserving, risk management and Competencies: Allan Kragh Thaysen's key competencies capital modelling. Allan Kragh Thaysen is a commercially include management, accounting, tax, external and oriented finance executive with a strong strategic. business

Denmark. This range of experience has provided Johan with a broad, diverse toolbox, having held strategic and

P&L responsibilities across multiple industries in an

Number of shares held at the start of 2024: 504 Number of shares held: 8.000 Change in portfolio: +7,496

Alexandra Bastkær Winther Group CCO

Born in 1985. Joined Tryg in 2020.

Education: Mphil in Finance, University of Cambridge and accomplished executive leader with experience spanning up Alka Forsikring, acting as 'CEO'. Here, she was a board Trygg-Hansa and Codan NO. Subsequently, she headed Alexandra was with Boston Consulting Group (BCG) for of member of Alka Liv II and Alka Fordele. Prior to Tryg, Alexandra initially led the transformative acquisition across multiple industries and geographies. At Tryg. MSc in Economics, University of Copenhagen Experience: Alexandra Bastkær Winther is an Joined the Executive Board in 2023. Board seats: Forsikring og Pension

es before she specialised in Financial Institutions, M&A and almost a decade working as a management consultant Transformation. Prior to BCG. Alexandra was with J.P. across more than 20 countries and numerous industr Morgan Chase & Co. in London, where she worked in capital markets, focusing on equity derivates for nstitutional investors.

Competencies: Alexandra Bastkær Winther comes with driving better outcomes for customers and employees. nnovative and commercial mindset with a continuous ocus on identifying potential for further improvement This is supported by a strong implementation capacity, focus on leadership & change management, ultimately deep experience in strategy development & execution, M&A and large-scale transformations. She has an Number of shares held at the start of 2024: 235 Number of shares held: 7,111

Lars Bonde Group coo

Change in portfolio: +6.876

Joined the Executive Board in 2006. Born in 1965. Joined Tryg in 1998.

Education: Insurance training, LL.M., University of Copenhagen

consecutive positions as leader and business-responsible industry knowledge. Throughout his tenure, he has held Experience: With more than 35 years' experience in the for claims and all Tryg's business units, some of which nsurance industry, of which more than 15 years have were alongside his role as a member of the Executive Competencies: Comprehensive experience from the Board. Lars Bonde has over 10 years of international been as a top executive, Lars Bonde has extensive Forsikringsakademiet and F&P Arbejdsgiver Board seats. Chair: P/F Betri Trygging. experience from board positions.

development, digitalisation, innovation, legal and M&A. nsurance industry. Experienced in strategy, business nternational experience. Extensive board experience Management and leadership experience, including oss several countries

Number of shares held at the start of 2024: 142,707 Number of shares held: 159,616 Change in portfolio: +16,909 Annual Report 2024 | Tryg A/S | 52

Mikael Kärrsten Group сто

Born in 1975. Joined Tryg in 2022.

Director, and in 2023 Mikael joined the Executive Board of Hansa and Codan Norway in April 2022, he held positions experience was brought into Tryg when Mikael joined the underwriting, pricing and product management. Over the past 15+ years he has held management positions within In RSA Scandinavia, Mikael was one of the key architects as Underwriting Director for Trygg-Hansa (2016-2018) and Chief UW Officer for RSA Scandinavia (2018-2022). particular a competitive edge through in-depth portfolio understanding and proactive action management. This gained RSA Scandinavia in general and Trygg-Hansa in of the insurance technical excellence programme that Experience: Mikael Kärrsten has extensive experience technical field, including portfolio management, case Before joining Tryg as part of the acquisition of Tryggunderwriting, both in commercial and personal lines. from insurance management, particularly within the Competencies: Mikael Kärrsten's key competencies company as PPU (price, product and underwriting) Board member: Trafikförsäkringsföreningen Board seats, Chair: Tryg Livsforsikring A/S Education: Master in Business Economics Joined the Executive Board in 2023.

orofitability, analytics, portfolio management and product nclude management, case underwriting, pricing, development.

as focus on setting and achieving ambitious goals. Having insurance executive with a strong strategic focus as well ability to connect dots and simplify complex issues and understanding of most insurance activities and has the Mikael Kärrsten is a commercially oriented, technical Number of shares held at the start of 2024: 2,880 spent two decades within insurance, he has an generate results through proactive leadership. Number of shares held: 6,332 Change in portfolio: +3,452

=

me stainab

disclosure じ C ਦੇ

  • Basis for preparatio
  • ustainability governance S
  • ategy, business model and value S
  • o D aterial impacts, risks and

ાં બાદના પાક

  • Climate change
  • Resource use and circu
  • EU Taxonomy

ocial

  • Own workforce
  • Consumers and end-users
  • Governance
  • Business conduct O
  • Responsible investment practices 0
  • Independent auditor's limited assurance report on Sustainability statement Data points deriving from other EU legislation O

Annual Report 2024 | Tryg A/S | 53

Strategy

Financial results

Sustainability anchored in the core business

Tryg delivers on its 2024 strategy targets with good traction across its three 2024 strategy pillars. Building on this strong foundation, new targets are defined to guide efforts towards 2027.

2024 performance

Sustainable insurance

Focus on repairs and use of recycled material has helped reduce

27,825 tCO2e emissions

Green workplace

Emissions from own operations

and emplovee transportation

70% reduction

Women across all levels

Diverse workplace

43%

Equivalent to 30 product categories Relative to base year 2024.

of management

Empowering people

Create gender proportionality at each management level of minimum

40/60 gender diversity

of the document.

The seal is a guarantee for the authenticity

Governance

.............

Future-fit products

~60% of product categories in scope for climate Products supporting customers in adapting to climate change. adaptation to be aligned with the EU Taxonomy

Decarbonising the value chain and focus on repairs

and reuse in claims handling

Climate action

6% CO2e reduction per average claim2

2027 ESG targets

Introduction

Strategy

Financial results

Follow-up on 2024 Sustainability strategy

The table outlines Tryg's Sustainability targets and 2024 performance.

9

C

Responsible company

Sustainable insurance
Resource use and circular
1
economy
page 87
Strategic focus area
2024 targets 80% increase in sustainable

handling

T

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document.

Status on targets related to responsible investment not reported, due to changes to investment strategy, see page 31

Market-based and scope 2 only

Market-based

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D Annual Report 2024 | Tryg A/S | 55

ircular Supplier management
page 124 ----
Responsible investment Own workforce
page 103 -- ▶
Climate change
page 77 -- ▶
2024 2024 targets 2024 2024 targets 2024 2024 targets
inable 47% Sustainability screening of
suppliers
management level (2026
· 33% women at other
29% · 35% CO2e reduction
s CO2e 27,825 • Up to 90% of contract
suppliers
89% target) · 58% CO2e reduction from
energy consumption
trom
ns
· Up to 100% of contract
suppliers within claims
97% · 33% women at top
management level
32% · 12% CO2e reduction from
High supplier performance for · 41% women at director level 36% waste
· Up to 50% of contract
screened suppliers
44% · 41% women in management 43% · 23% CO2e reduction from air
travel
· 70% of contract suppliers
within claims
suppliers
46% positions · 23% CO2e reduction from car
fleet
2024
2030 targets
2030
reduction from equity
50% CO2e intensity
portfolio
· 55% CO2e reduction
production companies
· Exclusion of fossil fuel
with no strategy for
green transition
13

Green workplace

Climate change
1
page / /
2024 targets 201
· 35% CO2e reduction 10
· 58% CO2e reduction from
energy consumption
372
· 12% CO2e reduction from L

发 发布

49%

% (

28%

70%2

2024

三 Contents

Introduction

Strategy

Financial results

Governance

Financial statements

Sustainability statement

General disclosures

ESRS 2

  • Basis for preparation
  • · Governance
  • · Strategy
  • Impacts, risks and opportunities

with the ESRS ID
in the report are marked
statement following the fiscal year 1 January Sources of estimation and outcome uncertainty
General basis for preparation number in accordance with IG-3. 2024 to 31 December 2024. See Group chart Tryg aims to disclose data as correctly and
This statement represents Tryg's statutory on page 218. accurately as possible by using primary
Sustainability Statement in accordance with the entified as material
Only ESRS data points id
measurement data and by standardising the
EU's Corporate Sustainability Reporting under the double materiality assessment and Activities under Tryg's credit and surety calculation of emissions using emission factors
Directive (CSRD) and the associated European mandatory under the ESRS are reported. business, Tryg Trade, are not included in the from Tryg's carbon accounting system.
Sustainability Reporting Standards1 (ESRS). are
Voluntary data points according to the ESRS
quantitative or qualitative data points. This is
The statement also covers Tryg's statutory follows ESRS recommendations regarding one-
not included in the report. Furthermore, Tryg
primarily due to its size, constituting less than
1% of the total profit/loss.
Tryg relies on the following key methods of
measurement aligned with the
reporting on the underrepresented gender as or three-year phase-in periods. These data recommendations of the GHG protocol: 1)
expressed in Section 143 of the Danish points will be reported in 2025 and 2027, Any deviations to this, are described in the Spend-based, 2) Activity-based and 3) Hybrid.
Executive Order on Financial Reports for respectively. accounting principles under the relevant
Insurance Companies and Lateral Pension All data points in the Sustainability Statement indicators. Tryg does not use any indirect data sources, e.g.
industry or sector averages, in the value chain.
Funds. are subject to limited assurance. The The Sustainability Statement covers Tryg's up-
Tryg also reports according to the key indicators quantitative data points included in the scope of and downstream value chain. See further details Tryg uses estimates in its reporting on selected
of the climate partnership of the Danish limited assurance in 2023 are specifically in the sections: 'Business model and value chain data points due to its fast closing and
Financial Sector as well as the Norwegian marked (●) in the ESG tables. and 'Material impacts, risks and opportunities' dependency on data from suppliers. A defined
Transparency Act. on pages 64 and 68. process for assessing and, if necessary,
The index on page 71-72 shows material adjusting estimates is in place. For further
Finally, the report comprises information for disclosures and their location throughout the Disclosures in relation to specific information on estimates, please refer to the
communicating on progress to the UN Global report. Where relevant, Tryg has used the circumstances specific disclosure requirement regarding the
Compact and thus underlines Tryg's ongoing principle of 'Incorporation by reference' to GHG calculation.
commitment to the Ten Principles on human ensure integration throughout the Time horizons
and labour rights, environment and anti- Management's review. The short-term time horizon for data in the Any potential sources of measurement
corruption. Sustainability Statement follows the financial uncertainty, assumptions or estimates are
References to other EU legislations as defined statement. Medium- (up to five years) and long- described in the accounting principles of the
This is the first time Tryg is reporting in by ESRS 2 Appendix B, is available on page 129 - term (more than five years) horizons are aligned respective disclosure point.
accordance with CSRD and ESRS and best 131. with the definitions under the double materiality
efforts have been put into translating the assessment. Changes in reporting or reporting errors
quantitative and qualitative disclosure Going forward, Tryg will continue to assess and Materiality thresholds are defined for when to
requirements into relevant descriptions and develop its disclosures in line with the disclosure restate quantitative information together with
data points. As a guiding tool, Tryg has relied on requirements of the ESRS. procedures for how a restatement should be
the implementation guides made available by performed, which also covers cases of reporting
the European Financial Reporting Advisory Scope of reporting errors in prior periods. If data has been restated,
Group (EFRAG), in particular the The organisational scope for the Sustainability this will be clearly stated.
Points (IG-3)2. The quantitative ESRS data points
'Implementation guide 3': List of ESRS Data
Group and its subsidiaries, and it is prepared in
Statement includes all operations for Tryg
alignment with Tryg's consolidated financial

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

Contents

III

General basis for preparation

BP-2 BP-1

Annual Report 2024 | Tryg A/S | 57

of the document.

the Compliance Board and the Risk Committee, ESG Board. Additionally, Sustainability & ESG is discussed at management level in for example matters. Tryg has a dedicated Sustainability & To ensure proper oversight of sustainability

for regarding Supervisory Board oversight and sustainability-related skills, see Corporate exercised through the board committees, which further details are disclosed on the following page. For general information At Supervisory Board level, oversight is Governance section pages 36 - 39.

Sustainability & ESG Board

agenda. The board is chaired by Tryg's COO and strategic direction on the sustainability and ESG Tryg's Sustainability & ESG Board drives Tryg's composed of Senior Executives from central functions such as HR, Compliance, Risk management and Procurement.

recommendations related to material impacts, At quarterly meetings, the board discusses Tryg's direction, specific initiatives and risks and opportunities.

Board has centred around the preparation of the commitment, products aligned with the criteria 2027 strategy and the related ESG focus areas environmental management system ISO 1400 the In 2024, the focus of the Sustainability & ESG covers, among other themes, Tryg's climate and targets as well as CSRD reporting. This assessment and the annual evaluation of of the EU Taxonomy, double materiality

The Sustainability & ESG Board receives a from own activities and from the claims handling process.

projects prior to final approval by the Executive The Sustainability & ESG Board approves Board and/or the Supervisory Board.

business, the composition of the board will be targets are more closely connected to Tryg's updated as of 2025, when Senior Executives Commercial and Claims, will step on to the rom Tryg's three business areas, Private, board. This will help ensure that ESG is

[ryg's Compliance Board monitors compliance

Compliance Board

anchored closer to the business.

cutting legislation and regulation. The purpose

risks and the implementation of new cross-

the board is to ensure strategic and tactical

of

material compliance decisions and activities.

prioritisation, and alignment and approval of

including diversity. CO2e emission reductions quarterly update on the strategic ESG targets,

board is chaired by the CFO and composed the COO. Directors from each business areas

The

of

IT, Legal, and Risk management, while Cyber

security and Tryg's CCO attend as observers.

Risk Committee management level

functions attend based on relevance and need.

Representatives from business areas and staff

management level, a Risk Committee chaired defined risk categories. This includes the overall responsibility for business conduct matters. consolidates the total risk profile across the management system across Tryg and by the CFO ensures an efficient risk At

Supervisory Board Executive Board

Investor Relations, Financial Performance and Executive Board, Senior Vice Presidents from The Risk Committee is composed of the management and Compliance. The Risk Group legal, as well as the head of Risk

Risk

Sustainability & ESG team

COO

Chair

Commercial Private Claims

Committee reviews risk appetite across Tryg or a quarterly basis, including for its specific ESG targets.

In light of Tryg's 2027 strategy, where the ESG

risk management, monitoring and follow-up on annual wheel of the Risk Committee to further different processes as well as ensuring proper As of 2025, ESG is formally included in the strengthen the integration of ESG across orogress.

Commercial Steering Group and Product & Distribution Board

discussions between the commercial directors Tryg's Commercial Steering Group, chaired by about products, distribution and customer the CCO, ensures strategic and tactical experiences.

Commercial Steering Group. The board meets 4 Product & Distribution Board ensures that Tryg Prevention, and members are appointed by the adapting products to the EU Taxonomy. The business areas and countries. This includes Under the Commercial Steering Group, the knowledge sharing and inspiration around facilitates sharing of best practices across board is chaired by Group Innovation and coordinates product development and times a year

Sustainability statement

III

Strategy

Governance

Financial statements
Sustainability statement
ESG is an integrated part of the work performed by the Supervisory Board committees, specifically the Audit, Risk, Nomination Material issues addressed in 2024 Review and approval of double materiality assessment process
Review of result of half-yearly and year-end limited assurance
Review and approval of 2024 annual report.
process on non-financial data
and result for 2025 reporting
development in risk profile, risk identification, significant
Quarterly review of risk management report including
Yearly assessment of own risk and solvency (ORSA)
Emerging risk profile.
operational events
Self-evaluation of the competencies required and available in
the governing bodies.
ensuring that the targets defined contribute to Tryg's business
Annual review and approval of variable salary programme,
strategy, long-term interests and sustainability.
Governance 0
Annual review and approval of double materiality assessment
financial data points, including observations and conclusions
Oversee the result of the limited assurance process of non-
Oversee result of internal controls in relation to reporting.
C
0
Assess and monitor the efficiency of the risk management
Monitor risk management system, related processes and
professional competencies and experience to understand the
Competency and diversity policy to ensure that Supervisory
company's activities and associated risks, including ESG.
elements to include in remuneration of Supervisory Board and
Prepare variable salary programme for the Executive Board.
Prepare recommendations to the Supervisory Board on
Financial results Area of responsibility incl. in terms of reference CSRD-compliant reporting Review the Group risk profile and emerging risk profile
Review the Group risk appetite
Review operational incidents
environment.
systems
Board members have adequate collective knowledge, Executive Board.
Strategy committees. Areas of responsibility and issues addressed are listed below.
ESG integration across Supervisory Board committees
Body of governance Audit committee 0
Risk committee
Nomination committee 0
0
Remuneration committee
Introduction CONCECCLE
= Contents ALL AND THE LED

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Annual Report 2024 | Tryg A/S | 59

三 Contents

Financial statements

Strategy

Governance

Remuneration

Integration of sustainability-related

based on their organisational level. The purpose of the incentive schemes is first and foremost to performance. The incentive scheme is based on ensure alignment of financial interests between Executive Board, risk takers and other leaders weighted financial and non-financial targets participants and Tryg's shareholders and to create a link between remuneration and Tryg has incentive programmes for the performance into incentive schemes defined at the beginning of the year.

composed of targets for employee engagement, Sustainability & ESG targets constituted 15% of avoided CO2e emissions from claims handling, categories and assessed on a linear scale from milestones and thresholds within each of the operations, top-line growth from prevention disclosed. Performance is based on specific management and management teams. The CO2e emission reductions from Tryg's own weight of the respective ESG targets is not 1 to 7. The specific targets are approved the variable salary in 2024. The index is initiatives, and diversity and inclusion in Specifically for the Executive Board, annually by the Supervisory Board.

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GOV-3

三 Contents

Introduction

Strategy

Financial results

Governance

Financial statements

Sustainability statement

Due diligence

Core elements of due diligence Sections in the Sustainability Statement
Embedding due diligence in governance,
strategy and business model
Strategy and business model, p. 64
Sustainability governance, p. 58
Engaging with affected stakeholders in all
key steps of the due diligence
Employee engagement survey, p. 106 - 107
Supplier screenings, p. 124 - 125
Stakeholder engagement, p. 67
Customer engagement, p. 116
ldentifying and assessing adverse impacts Employee engagement survey and communication
p. 122
Corruption and bribery risk assessment,
Supplier screenings, p. 124 - 125
ESG customer screenings, p. 1 15
committees, p. 106 - 107
Tracking the effectiveness of these efforts
and communicating
Employee engagement survey process, p. 106 - 107
Supplier screenings, p. 124 - 125

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GOV-4

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D Annual Report 2024 | Tryg A/S | 61

ransparency Act #
sessment considers severity, likelihood
el of complicity of potential adverse
ഗ്
ensure that relevant employee issues can be
raised and managed.
information from suppliers and to support them
future will be to clarify the specific needs for
subject. A key initiative on this matter in the
Read more in the section "Own Workforce" on in materialising this within their business.
ment across its own employees,
desk-based human rights risk
page 103. Read more about how Tryg works with
nted areas of potentially heightened risk.
ers and suppliers, Tryg identified and
In the supply chain, Tryg has established
Suppliers
responsible supply chain management on page
124.
rpose of the assessment was to map
al impacts and ensure that existing
monitor and assess potential impacts and poor
measures and governance to continuously
Customers
ses, governance and actions for
ion are in place.
performance across social and environmental
issues. Through questionnaires covering ESG
environmental impacts through the commercial
Tryg can be linked to adverse social and
topics and a supplier risk assessment, Tryg can customers it insures. Tryg is therefore actively
nployees identify suppliers of concern where further communicating its expectations to commercial
own employees, the general risk of being action might be needed. One questionnaire customers to follow the ten principles of the UN
and labour rights is considered low. This
cit or contributing to adverse impacts on
specifically asks suppliers about their respective
due diligence measures across ESG themes.
Global Compact. This is part of the insurance
conditions.
o the nature of the work - primarily
elated, high-skilled work - and the The outcome of the screenings shows Following a risk-based approach, the largest
n of its operations, i.e. Denmark, Norway generally low risk of adverse impacts at commercial customers are also screened
eden. suppliers include industries that are potentially
suppliers. Nevertheless, realising that Tryg's
according to ESG parameters. The screening
considers the customers' respective
s from the impact risk assessment more exposed to labour rights issues, Tryg performance and governance around ESG as
ond to material negative impacts continuously works to improve its processes well as any potential adverse media cases,
ed under the ESRS standard 'S1 Own and to more precisely determine, address and current investigations, verdicts or injunctions.
rce', namely related to working hours /
fe balance and gender pay inequalities.
supplier level. Specifically for large IT suppliers,
mitigate the specific risks that might occur at
performance and thus actual impacts that Tryg
The screenings provide insight into the actual
an increased risk of human and labour rights might be linked to. Based on the result of the
the measures for tracking developments and business integrity impacts are identified 2024 screenings, no further actions were
ning insight into current state is the based on desk research. Relevant mitigation needed.
ted by a mandatory pre-defined process
ee engagement survey, which is
m discussions and follow-up.
measures are currently being investigated to
ensure effective and relevant actions going
torward.
Read more about Tryg's work with consumers
and end-users on page 114.
nally, close collaboration and frequent
gs with unions and union
Tryg's supply chain is related to environmental
Generally, the highest risk frequency within
ntatives, both at local and regional level, protection. However, this is largely due to a lack
of information from these suppliers on the

三 Contents

Introduction

Norwegian T

Strategy

Financial results

Governance

Financial statements

Sustainability statement

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

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Transparency Act. This section constitutes the For general information regarding Tryg's reporting according to its criteria.

The ass and lev

Tryg Norway is subject to the Norwegian

impact

business and value chain see page 64.

Human and labour rights due diligence

mitigation. The company has high ambitions to conduct extends beyond compliance and risk Tryg's commitment to responsible business foster a diverse culture and push for more suppliers, and through engagement with sustainable solutions both internally for employees, through collaboration with customers.

example, the International Bill of Human Rights decent working conditions as expressed in, for (ILO) core conventions on fundamental rights and the International Labour Organisation's As expressed in Tryg's Human and Labour respecting fundamental human rights and Rights policy, Tryg is fully committed to and principles in working life.

through its products and services, its customers environmental impacts across its operations, contribute or be linked to adverse social and and business partners, and across its supply Tryg recognises that it can potentially cause, chain.

of the document.

principles in line with the UN Guiding Principles identifying, assessing and mitigating actual or and the OECD Guidelines of continuously Tryg therefore works with due diligence potential adverse impacts.

Using a highligh potenti proces assess custon The pu mitigat

Own er

For its compli human office-r locatio and Sw is due t

Finding corres identifi Workfo work-li Among employ suppor for tear and ga

Additio represe meetir

Annual Report 2024 | Tryg A/S | 62

Strategy

Governance

Financial statements

Risk management and internal controls

Scope, main features and components

information, statements, figures or conclusions Risk assessments are integrated into the data collection process to prevent misleading based on inaccurate or incomplete data

5000 was not finally approved before December ED-5000 has been used as a reference point for Explanatory Memorandum. The exposure draft this reporting process as the final version ISSA The framework for Tryg's risk assessment in sustainability reporting follows the IAASB 2024.

Risk assessments

material misstatements are likely to arise in the risk management systems established for the responsible for monitoring and assessing the assessment has been performed for all main data collection process. A risk mapping and The risk assessment methodology for the Sustainability Statement identifies where data points. Tryg's Audit Committee is financial and ESG reporting process.

Main risks identified, mitigation strategies and related controls

the specific data points and described in relation Risks are identified as incidents that can have an 'Qualitative characteristics of information'. Risks are identified in the data collection process for impact on the audit objectives: Completeness, to the audit objectives together with relevant accuracy and consistency from ESRS 1-2 mitigation actions.

Mitigation actions and quality controls are described for each process step for each

GOV-5

Annual Report 2024 | Tryg A/S | 63

identified risk. The controls are integrated into group or across similar groups of disclosures. the specific data collection process for each

corrective or detective controls - in order to be able to identify risks as early as possible in the Tryg aims to base its control environment on forward, Tryg will work to automate as many robust preventive controls - as opposed to automated controls are in place and, going data collection process. Both manual and controls as possible.

Periodic reporting of findings from risk assessment and internal controls

auditors, which is in line with the process of the periodical internal or external reporting. Audits are performed by both internal and external activities are performed in connection with The risk assessment and mitigating control financial audit.

connection with half-year and year-end audits ncluding potential observations or identified risks, are reported to the Audit Committee in The results of the limited assurance process

ntroduction

Financial results

Strategy

Governance

Financial statements

Strategy, business model and value chain

Business model and value chain

million customers, an insurance revenue of DKK 38,596m, and approximately 2.2 million claims annually. Insurance is provided for private and Scandinavia, with 7,587 employees1, around Tryg is one of the largest non-life insurers in commercial customer segments across Denmark. Sweden and Norway

content, house, cyber, accident, travel, pet and Private customers constitute approximately 68% of premiums. Products include motor health insurance.

constitute approximately 32% of premiums, and the product range includes motor, property, iability, workers' compensation, travel and health, transport and group life insurance. Commercial and corporate customers

importance of providing high quality advisory on customers against unforeseen events. Through its purpose. 'As the world changes, we make it dentifying and assessing insurance risks and relevant and appropriate coverage, properly Tryg aims to be a proactive peace-of-mind creator for its customers by protecting easier to be tryg", Tryg underlines the relevant prevention measures.

customers, it can reduce the number and size of preventing claims from arising in the first place. claims, which has an economic, environmental Close to the core of its business is a focus on In addition to the comfort this provides and social upside.

2 'tryg' means to feel safe, protected and cared for in Danish Headcount

Annual Report 2024 | Tryg A/S | 64

to their respective members and to Tryg's own sectors to offer attractive packages and prices organisations and companies across various Tryg also engages in partnerships with customers

pricing framework as well as appropriate capital nsurance product ranges, risk assessments and insurance products to customers is intellectual designed processes, appropriate non-life allocation and an investment framework. The primary resource required to deliver property: Skilled employees, IT systems,

portfolio primarily consisting of Nordic covered To match insurance liabilities, the majority of 「rvg's investments are placed in a match nvestment portfolio with the purpose of bonds. Tryg Invest manages Tryg's total ensuring long-term attractive returns.

handles claims on behalf of Tryg, which works One of Tryg's main deliveries to customers is to ensure stable and close collaboration with claims handling. Tryg's network of suppliers suppliers so they operate and deliver in accordance with Tryg's expectations.

and assessors make sure that terms. conditions. ambition to push claims suppliers towards new Supplier relations management, procurement and more resource-efficient ways of working. quality and standards are complied with. In addition to handling claims, Tryg has an

resources and is an area where Tryg can make a Handling claims requires significant amounts of pushing its suppliers toward more circular and significant impact by collaborating with and resource-efficient approaches.

Introduction

Governance

Sustainability statement

to bolster future business resilience and Three strategic sustainability themes enhance competitiveness

Future-fit products

Taxonomy, corresponding to approximately 60% of all product categories1 in scope for 30 product categories aligned with the EU climate adaptation. .

Climate action

  • 42% CO2e emissions reduction in Scope 1
  • 100% annual sourcing of renewable electricity in Scope 2
  • 40% of suppliers (by spend) aligned with SBTi targets in Scope 3

6% CO2e reduction per average claim

  • Empowering people
  • Minimum 40% gender representation across each management level .

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Annual Report 2024 | Tryg A/S | 65

Financial results
Strategy
Governance Sustainability statement
stream flooding, and rising groundwater. Tryg
climate change and prevent claims in a world
water levels - from heavy rainfall, river and
dedicated to helping its customers adapt to
Two specific 2027 targets are defined with the
change and reduce the impact from resolving
aim of helping customers adapt to climate
claims:
working to reduce their CO2e emissions, while
customers. Many of these are already actively
Tryg has a number of large commercial
some have not progressed so far yet.
same time, Tryg aims to mitigate these impacts
as much as possible by reducing its own CO2e
facing more extreme weather events. At the
emissions.
Taxonomy, corresponding to approximately
EU
60% of all product categories in scope for
30 product categories aligned with the
climate adaptation.
them towards a green transition with the target:
extraction and production of fossil fuels, Tryg
take a more proactive role in pushing
Specifically for customers involved in the
aims to
Tryg is committed to helping customers prevent
climate-related claims through proactive
Future-fit products
Reducing the consumption of new materials
in claims handling by 10% per average
claim.
covered by green transition plans by 2027
extractors and producers of fossil fuels
100% of premiums from commercial
strategic focus on preventing claims before they
customers to implement preventive measures,
Tryg helps them safeguard their homes and
and motivating
ryg's long-term
support and effective solutions. This
possessions from extreme weather.
commitment aligns with 7
occur. By communicating
change is one of the most significant challenges
Addressing and mitigating the impact of climate
right now. Tryg is dedicated to contributing to
this effort and has defined specific climate
The targets are:
Climate action
targets.
customers requires committed employees and
range of competences. Continuously investing
in people to leverage the entire talent pool
Creating peace of mind across society and
Empowering people
therefore crucial
anticipating the impacts of climate change and
Tryg contributes to understanding, pricing and
related weather events, even in the long term.
By leveraging extensive data and forecasting,
L
42% CO2e emissions reduction in Scope
100% annual sourcing of renewable
electricity in Scope 2 in 2030
by 2030
0
engagement, a diverse and inclusive culture and
the organisation, specific levers are identified.
high talent retention, but to further empower
Tryg builds on a strong position of high
ipports its millions of
so they can move
safely as possible
If claims do occur, Tryg su
customers in Scandinavia
forward as smoothly and
40% of suppliers (by spend) aligned with
SBTi targets in Scope 3 by 2029
are advancing female leaders in
tocus on creating diversity in
and
top management and director level,
these
maintaining
Among
break from the 'use-and-throw-away' culture
For several years Tryg has been working to
and instead promote a circular approach,
current initiatives by continuing to repair floors,
A large part of Tryg's direct and indirect CO2e
annual claims. By 2027, Tryg will intensify its
emissions stems from its approx. 2.2 million
leadership, accelerating solutions for career
development, and leveraging leadership to
sustain an attractive workplace and high-
performing organisation.
focusing on repair and reuse. Large amounts of
glass, are required when customers need to
materials, such as wood, metal, plastic and
all while maintaining the highest standards of
recycle car parts and refurbish mobile phones
safety and quality
ensure that relevant and necessary
A specific target for gender proportionality is
measures are in place to be able to advance
defined to
a van, or get a new
rebuild their house, repair
mobile phone.
The target that will drive development towards
2027 is:
gender balance on each level of management.
female leaders internally in order to reach
Tryg is now specifically targeting the reduction
of new materials used in the claims handling
process.
6% CO2e emissions reduction per average
claim
Minimum 40% gender representation
Towards 2030, the guiding target is:
Read more about the specific targets on
page 80 - 82.
across each management level

category "House/Villa" is counted three times because all three countries offer this insurance category. A product category is defined as one or more insurance products 'tryg' means 'to feel safe, protected and cared for in Danish SBM-1

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Sustainability-targets

Introduction

Contents

III

Sustainability & ESG is an integral part of Tryg's 2027 strategy being an enabler within all three pillars of Customer & Commercial Excellence, Scale & Simplicity, and Technical Excellence.

providing safety and comfort to customers. Tryg is committed to creating peace of mind not just Building on Tryg's purpose 'As the world changes, for today, but for the next 10, 20 and 30 years. we make it easier to by tryg¹', insurance is about

of insecurity in people's lives. In Scandinavia, its Climate change is evidently a significant source effects are mainly seen through increasing

targets related to three focus Tryg has defined specific areas:

customers in adapting to climate change Future-fit products: Supporting our and preventing its impacts.

Customer & Commercial Excellence and Incorporated under the strategic pillars Scale & Simplicity'

Incorporated under the strategic pillars transition throughout the value chain. Climate action: Driving the green Scale & Simplicity and Technical Excellence"

sustainability targets by leveraging all our Empowering people: Achieving talent.

'Customer & Commercial Excellence and Incorporated under the strategic pillars Scale & Simplicity'

Contents

Introduction

Strategy

Financial results

Governance

Stakeholder engagement

Try enqages with is key stakeholder goups across and for different purposes. The table describes the nature, outcome and anchoring of the engagements.

Stakeholder Stakeholder engagement keholder interests and purpose
Stal
Outcome of engagement Organisational anchoring
Employees Annual and pulse engagement surveys
Development plan and training.
Performance dialogues
Work committees
where great talents perform, thrive and want to invest their
Work-life balance, job security, personal development,
Attract and retain employees. Make Tryg a workplace
Decent working conditions and environment
benefits and payments.
career:
0
Reduce or maintain employee turnover.
Result of employee engagement survey
incentives programme for Executive Board
informed about the results of employee
Employee engagement included in the
Executive and Sustainability Boards
Supervisory Board informed about
pulse surveys
employee turnover.
engagement and
0
Customers Min side (tryg.dk, tryg.no, trygg-hansa.se)
Sales and relations meetings
Complaints handling
Customer surveys.
Customer service
Risk assessments
Claims handling
Prevention measures for most prevalent climate risks
claims through prevention, relevant products, proper risk
protect customers against unforeseen events and
Value propositions, benefits, prevention initiatives
Information about customer data handling.
assessments and efficient claims handling:
Prices and case handling
nsurance coverage
Help
Proactive approach to ensure adequate
Reduction in number and size of claims
Reduction in number of complaints
and relevant coverage of claims.
Increased customer awareness
Customer satisfaction score
0
0
0
Quarterly status on customer satisfaction
programme and in the general employee
Customer satisfaction score included in
score to the Executive and Supervisory
the Executive Board's incentive
bonus scheme.
Boards
0
Suppliers Case-by-case management between suppliers
and claims assessors sharing best and new
Supplier self-assessment questionnaires
Supplier relations management
Negotiations and agreements
Supplier workshops.
practice
Pushing for responsible business conduct and decent
competences towards more resource-efficient claims
Clearly defined expectations to suppliers (quality,
Sharing knowledge to increase capabilities and
Long-term planning for suppliers
speed of delivery, etc.)
working conditions
handling.

0
Close supplier relations and security of
Reducing CO2e emissions related to
supplier network.
claims
Reduced CO2e emissions from repairs and
ಹಿ
reported quarterly to the Sustainability
quarterly reports and presentations to
management and Supervisory Board
reuse in the claims handling process
Claims handling costs included in
ESG Board.
C
Investors Communication and meetings with analysts
Quarterly conference calls with analysts/
Roadshows meeting Investors
Annual general meetings.
Investor conterences
Capital markets days
investors
Q&As about recent developments, targets, dividend
Introduction to Tryg and the Scandinavian non-life
and capital allocations, ESG, etc.
insurance market
non-financial targets and development
Manage expectations for financial and
Understanding expectations from
analysts/investors.
development and feedback from analysts
Quarterly reports on stock price
and investors.

of the document.

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SBM-2

Contents III

Introduction

Strategy

Financial results

Governance

Material impacts, risks and opportunities

Material risks

(DMA). Tryg has identified and assessed material impacts, risks and opportunities across its up-Based on the double materiality assessment and downstream value chain and in its own operations.

use and circular economy (E5), Own workforce ESRS themes: Climate change (E1), Resource Materiality is identified across the following (S1), Consumers and end-users (S4), and Business conduct (G1).

related to product offerings or specific customer employees, governance and processes for data and product and service offerings. Upstream use and management, prevention measures and associated climate impact of the claims handling process. Downstream impacts are Material for Tryg's own operations are its impacts centre around the resource use segments.

A detailed description of the impacts and opportunities are presented under the respective ESRS topical descriptions.

business, its consequences for pricing decisions As an insurance company, climate, and weather addressing this type of risk is the core of Tryg's in particular, are risks that Tryg has identified management framework. Quantifying and understands the impact of climate on its and diligently works with under its risk business and key to ensure that Tryg and in the customer dialogues.

exist across the material themes, yet due to data Tryg recognises that generic and gross risks availability, only the risk of weather related

claims are described in the report - although not considered material from a residual risk perspective Going forward, Tryg will work to further mature data, quantification and understanding of social environmental and governance risks.

Theme Negative impacts Positive impacts Risks Opportunities
E1 Climate change Climate change
mitigation
Climate change
adaptation
Weather related
claims
Climate change
adaptation
E5 Resource use and Resource inflows
circular economy
incl. resource use incl. resource use
Resource inflows
S1 Own workforce Other work-related
Equal treatment
rights
Work/life balance
Equal treatment
S4 Consumers and
end-users
Information-related
impacts
Personal health &
Safety
Social inclusion
G1 Business
conduct
relationships with
Management of
suppliers

SBM-3

such as HR, supply chain, compliance, facilities
impacts, risks and opportunities were primarily
subject matter experts within specific areas,
The stakeholders involved in identifying
and Tryg's three business areas, Private
understanding and overview of Tryg's activities
Commercial and Claims. Whereas the group of
stakeholders for the validation workshops was
and business, e.g. investor relations, legal, risk
composed of people who possess an overal
management and finance.
Assumptions:
within the largest types of claims, namely motor
Customers: For the downstream assessment of
scope of the assessment is limited to suppliers
the probability of negative impacts or risks are
and building - which are also the areas where
impacts towards or through customers, the
considered highest relative to other claims
Claims handling: For claims suppliers, the
areas
assessment focused on the general purpose and
delivery of an insurance company to private and
opportunities were considered only in terms of
commercial customers. From a value chain
perspective, specific impacts, risks and
Investments: As described under the financial
established market consensus for moving
high-climate impact sectors due to the
towards a green transition.
investments. The updated strategy means that
results, Tryg has performed a de-risking of its
credits have been removed to ensure a more
Scandinavian covered bonds. Equities and
the portfolio is now made up primarily of
stable return.
impacts, risks and opportunities were existing
standards and frameworks and peer reviews.
Insights from existing due diligence systems,
Sources for identifying actual and potential
internal information, insights from external
tv assessment
areas, representatives from the Executive Board
internal stakeholder proxies or industry insights,
were fed into the identification phase through
surveys, external stakeholder feedback from
internal stakeholder interviews with subject
matter experts, directors from the business
such as supplier screenings, engagement
and core functions.
opportunities were validated by cross-functiona
workshops. The short-listed impacts, risks and
Once finalised, long-lists of impacts, risks and
teams of subject matter experts in different
determined valid for the assessment phase.
opportunities were further assessed for
completeness and dependencies and
DMA results & reporting scope Sustainability & ESG Board
and Audit Committee
Reporting requirements on
material disclosures
A first step to identifying and assessing impacts,
risks and opportunities material to Tryg was to
map and understand the business model and
Phase I: Understanding the business
model and value chain
chain activities to create a clearly defined scope
stakeholders were mapped across key value
Phase II: Identifying impacts, risks and
value chain of Tryg. Resources and key
for the assessment.
opportunities
opportunities were identified
gave rise to heightened risk of adverse impacts
across the pre-defined ESRS topics, sub-topics
and sub-sub topics. Across Tryg's activities, no
However, the scope of claims suppliers was
value chain activity or business relationship
limited to the largest claims areas. See
assumptions.
mpacts, risks and
description under
Assessment
Identification
Assessment of risks and
opportunities
Desktop research, peers,
Identification of impacts
stakeholders
Assessment of impacts
Identification of risks and
opportunities
Double materia
opportunities, Tryg has conducted a DMA where
materiality is considered from both an impact
To identify material impacts, risks and
and financial perspective.
validate and assess the analysis. Where relevant,
with each validated by internal stakeholders and
selected internal stakeholder groups have acted
assessment was divided into separate phases,
proxies for key external stakeholder groups
involved throughout the process to inform,
A wide group of internal stakeholders was
as proxies for external stakeholders. The
best practice, new guidance, new developments
The DMA will be reviewed annually based on
before continuing to the next phase.
or organisational changes.
Understanding Business model outline Value chain mapping

IRO-2 IRO-1

Annual Report 2024 | Tryg A/S | 69

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of the document.

Financial statements

Governance

Financial results

Strategy

Introduction

三 Contents

IIII ouuction
Collettis
rillalleidiresults
ી વાણવાડી તેમ જ દૂધની ડેરી જેવી સવલતો પ્રાપ્ય થયેલી છે. આ ગામના લોકોનો મુખ્ય વ્યવસાય ખેતી, ખેતમજૂરી તેમ જ પશુપા
Guvellidlice rinancial Statements
Sustamaniny Statement
investment practices were identified as material
in the DMA. However, in light of the changes to
Governance measures around responsible
The transition risks are not directly informed by
the climate scenarios.
such criteria are defined as the insurance sector
in the Nordic region.
identifying relevant risks that will be further
assessed in terms of appropriate mitigation
DMA is considered an important radar for
the portfolio, these are no longer considered
material.
mitigating actions such as reassurance, price
In the current assessment of risks, existing
Phase III: Assessing impacts, risks and
opportunities
measures and management.
Process used to identify material impacts,
risks and opportunities
taken into consideration when determining the
adjustments and prevention measures were
financial impact, which was in line with the
thresholds for impact and financial materiality
The assessment methodologies and initial
were aligned with the Risk management
bilateral engagements with key stakeholders in
For both impact and financial materiality, the
actual assessment was performed through
Climate: Impacts on climate change are guidance available at the point in time when the framework of Iryg. the organisation and, finally, validated at
insurance company, the majority of Tryg's
identified across Tryg's value chain. As an
analysis was performed. As a result, no climate-
related risks were considered material in the
Impact materiality: Impacts have been assessed
according to severity (scale, scope and
workshops with cross-functional teams.
or
emissions stems from suppliers, investments
customers, which is reflected in the specific
2024 DMA. irremediability) and likelihood. For positive Phase IV: Final validation and senior
level approval
negative impacts identified and assessed as Resource use and circular economy: Impacts, impacts, irremediability was not considered, and The consolidated overview of material impacts,
the number or size of claims, and are considered
material. Prevention measures can help reduce
risks and opportunities related to resource
inflow focus on claims suppliers, more
for actual impacts, likelihood was not
considered.
validated first by a cross-functional team before
risks and opportunities was also reviewed and
a positive impact. specifically within motor and building. The
inflow of resources is considered at a
Financial materiality: Risks and opportunities it was approved first by the Sustainability & ESG
Board and ultimately by the Audit Committee.
The risks identified under climate change are consolidated level across suppliers. No were considered in terms of their potential
connected to Tryg's business model. They relate
centred around underwriting and closely
screenings or consultations were performed
and the assessment was based on existing
effect on, respectively, cash flow, development,
performance, position, cost of capital and
Determining material information
to be disclosed
ട്ട
to both climate mitigation and adaptation
knowledge, as it has been a strategic target for access to finance. The potential financial effects To determine what information to disclose,
example the increase in frequency and severity
well as physical and transitional risks, for
Tryg in recent years. stakeholders from finance and risk management
were assessed in close collaboration with key
initial thresholds for materiality were defined in
of weather events and the emergence of new Pollution, water and marine resources, and and based on various sources of input such as validated and approved, all material themes and
the assessment phase. Once completed,
technology for the green transition, which from biodiversity: For the purpose of identifying financial targets and performance, existing risk disclosure requirements were further assessed
an insurance perspective can be difficult to
price.
material impacts, risks and opportunities for the
thematic ESRS standards on pollution, the
management framework, estimates and
assumptions.
to determine the final scope of reporting
assessment has focused on Tryg's claims disclosures.
UN consensus climate-scenarios, suppliers. For water and marine resources, only
Tryg's own activities have been assessed. For
on a stand-alone basis, they are rather seen as a
Sustainability-related risks are not considered
Specific disclosures related to topics, sub-topics
Representative Concentration Pathways (RCP),
are compared against Tryg's portfolio and
biodiversity, actual and potential impacts are part of the company's overall risk taxonomy and or sub-sub topics below the threshold were not
included. A holistic lens was applied to ensure
claims patterns to assess the financial impact of identified and assessed across its up- and are considered in the established ongoing risk
management processes. Given the relevance
that the final set of disclosures reflects the
both chronic and acute climate-related hazards downstream value chain. Due to the nature of and focus on sustainability-related risks, further material matters.
such as flooding or cloudbursts on Tryg's claims
costs, in particular its weather-related claims.
transitional or physical risks are identified with
the insurance business, no dependencies,
work is being carried out to ensure that there is
The analysis considers low, medium and high
emission scenarios.
regards to biodiversity. One systemic risk related
to customers' impact on biodiversity is identified
even more clarity on how sustainability-related
risks are managed within the company's risk
but not assessed material for an insurance management system.
market changes are described under SBM-3.
regulation, technological advancement and
Transition risks relating to policies and
company at this point in time. No consultations
Business conduct: Business conduct is
on these topics.
have been conducted
the purpose of the DMA where it is the gross risk
Under Tryg's risk management, the residual risk
is considered, as opposed to risks identified for
considered across Tryg's own operations, as that determines materiality. In this context, the

三 Contents

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Annual Report 2024 | Tryg A/S | 70

三 Contents

Strategy

Financial results

Financial statements

Index of material disclosures

ESRS standard DR Description Page number
BP-1 General basis for preparation of sustainability statement 19
BP-2 Disclosures in relation to specific circumstances 57
GOV-1 The role of the administrative, management and supervisory bodies 36 - 391; 58 - 59
GOV-2 Information provided to and sustainability matters addressed by the undertaking's administrative, management and supervisory
bodies
36 - 391; 58 - 59
GOV-3 performance in incentive schemes
Integration of sustainability-related
og
ESRS 2 GOV-4 Statement on due diligence 19
GOV-5 Risk management and internal controls over sustainability reporting ਦੇਤ
SBM-1 chain
Strategy, business model and value
64 - 66
SBM-2 Interests and view of stakeholders 67
SBM-3 Material impacts, risks and opportunities and their interaction with strategy and business model 68; 75 - 77; 87; 103; 114; 121
RO-1 Description of the process to identify and assess material impacts, risks and opportunities 69 - 70
IRO-2 Disclosure requirements in ESRS covered by the undertaking's sustainability statement 71 - 72; 129 - 131
E1-1 Transition plan climate change mitigation
E1-2 Policies related to climate change mitigation and adaptation 77
E1 =1-3 climate change policies
Actions and resources in relation to
77 - 78; 80
E1-4 Targets related to climate change mitigation and adaptation 80 - 82
E1-5 Energy consumption 79
E1-6 emissions
Gross Scopes 1, 2, 3 and Total GHG
83 - 86
=5-1 circular economy
Policies related to resource use and
88
=5-2 Actions and resources related to resource use and circular economy 88 - 90
E5 E5-3 circular economy
Targets related to resource use and
โซ
=5-4 Resource inflows ਰਤ
E5-5 Resource outflows ਰੇਤ
S1-1 Policies related to own workforce 105 - 106
S1 S1-2 Process for engaging with own workforce and workers' representatives about impacts 106 - 107
S1-3 Process to remediate negative impacts and channels for own workforce to raise concerns 108

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1 Some disclosure points under GOV-1 and GOV-2 are incorporated by reference in the Corporate Governance section. See further details here.

IRO-2

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

Introduction

ESRS standard DR Description Page number
S1-4 Taking action on material impacts on own workforce and approaches to managing material
opportunities related to own workforce, and effectiveness of those actions
108 - 110
S1-5 Tarqets related to manaqing material negative impacts and managing material risks and opportunities 111 - 112
S 1-6 Characteristics of the undertaking's employees 104; 107
S1-7 Characteristics of non-employees in the undertaking's own workforce 104
S1 S1-8 Collective bargaining coverage and social dialogue 107
S1-9 Diversity metrics 112
S1-13 Training and skills 113
51-16 Remuneration metrics (pay gap and total remuneration) 113
S1-17 Incidents, complaints and severe human rights impacts 108
S4-1 Policies related to consumers and end-users 114 - 115
S4-2 Process for engaging with consumers and end-users about impacts
S4 S4-3 Process to remediate negative impacts and channels for consumers and end-users to raise concerns 116 - 117
S4-4 Taking action on material impacts on consumers, and approaches to managing material risks and pursuing material
opportunities related to consumers and end-users, and effectiveness of those actions
117 - 118
S4-5 Targets related to managing material negative impacts, and managing material risks and opportunities 118 - 119
G1-1 Corporate culture and business conduct policies 121 - 122
G1 G1-2 Management of relationships with suppliers 124 - 125
G1-3 Prevention and detection of corruption and bribery 123

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

Contents

ill

Introduction

Strategy

Financial results

Environment

  • E1 Climate change
  • E5 Resource use and circular economy

EU Taxonomy

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Strategy

Sustainability statement

Climate change

Transition plan for climate change

Tryg is committed to taking its part in mitigating to a low-carbon economy. As a financial sector the impact of climate change and contributing company, the majority of Tryg's CO2e impacts are indirect and occur in the value chain, e.g. from suppliers and investments.

locations in Denmark, Norway and Sweden, Tryg from its offices through energy efficiency, waste With approximately 7,600 employees across 32 measures to also reduce the climate impact of its own operations by minimising emissions remains focused on taking the necessary reduction and segregation, and changing employees' transportation habits.

Tryg has finalised its 2024 strategy period and has set new targets that will drive its climate ambitions going forward.

manuals from the GHG protocol, Partnership for targets as part of its 2027 strategy. The targets validated, Tryg has worked to define its targets manuals from the SBTi. As such, although not externally available guidance such as relevant Tryg has defined climate emissions reduction Carbon Accounting Financials (PCAF) and are defined based on best practices and in line with the Paris Agreement's 1.5℃ scenario.

The targets are:

  • Scope 1: 42% CO2e emission reductions by 2030 compared to 2023
  • Scope 2: 100% annual sourcing of renewable electricity until 2030
  • by spend) have set Science Based Targets Scope 3: 40% of suppliers (measured by 20291

CO2e emission reductions from claims handling In addition to these targets based on conclusive scientific evidence, Tryg has defined a target for related to own operations, waste and business travel. Tryg is not excluded from the EU Parisactivities and has updated its existing targets aligned Benchmarks.

The primary levers and actions defined to drive progress on the targets are:

Scope 1

The majority of scope 1 emission reductions will the company car fleet focusing on getting more employees eligible for company cars to choose will be on shifting the heating source to district driven by incentives and policies related to used in one minor building in Denmark. Focus stems from natural gas heating, which is still electrical vehicle. A minor part of scope 1 heating or heat pumps, for example.

Scope 2

Sourcing renewable electricity is dependent on Guarantee of Origin certificates will be applied various issues, such as authority approval, dialogue with the landlord and physical condition of the site. For the remainder

Scope 3

Supplier engagement is a prerequisite for driving suppliers, Tryg will advocate and push for them climate impact. Additionally, Tryg will continue andling through repairs and reuse, leading to commit to Paris-aligned targets, the larger the to commit to SBTi. The more companies that ts focus on more resource-efficient claims progress in the supply chain. Across all its CO2e emission reductions

Senior-level approval of transition plan

Sustainability & ESG Board. The targets and underlying roadmaps are an integral part of fryg's 2027 strategy and as such ultimately The transition plan is approved by the approved by the Supervisory Board.

across the organisation as of 2025. More details about the specific action plans are described in new targets to ensure ownership and progress Governance and roadmaps are defined for all the following sections.

of the document.

The seal is a guarantee for the authenticity

Introduction

Strategy

still being discussed and must be expected to be

further defined over the coming years.

Financial results

Sustainability statement Governance

Material impacts, risks and opportunities

Negative impacts Material negative impacts on climate change mitigation relate to claims handling and underwriting.

Claims handling

positively impact the number and size of claims

happening in the first place or minimising any

damage or loss that might occur, Tryg can

change by including prevention measures in product offerings. By preventing claims from

Tryg can have a positive impact on climate

Positive impact and opportunity

resource use from replacing broken or stolen

tems

and thereby reduce the climate impact and

Prevention is also identified as an opportunity

ambition of being a proactive peace-of-mind

for Tryg and consequently central to Tryg's

creator. In addition to the comfort this gives

emissions from Tryg's own operations. Thus, the oractices towards more efficient resource use committed to going forward, and which it has Claims handling is a resource-heavy process requires close collaboration across the value impact is high and the time horizon for the impact to occur is short. Changing existing that is closely linked to the core of Tryg's insurance business. Emissions from the resources used to handle claims, e.g. by replacing or repairing broken items, are significantly higher than the total direct chain. This is an area Tryg will remain defined specific targets for.

Underwriting

integrated across numerous products today. It is

customers, there is also both an environmental

and social upside. Prevention initiatives are

lines and one of the technical screening criteria

for classifying a product as EU Taxonomy

aligned.

an integrated focus area across the business

In its essence, providing insurance is a means to mitigate risks, reduce financial uncertainty and responsibility. At the same time. Tryg wants to contribute to the green transition and a more customers. Ensuring that those who need make accidental loss manageable for insurance have access to it is a social sustainable societal development

In light of a changing climate with more frequent

weather events, introducing new climate-

adapted insurance products presents an

modifying existing products to include specific

opportunity for Tryg. Our efforts may involve

new climate-related coverage and prevention

measures

for certain activities in the fossil fuel sector. This and greenhouse gas emission reduction targets Tryg will start pushing for green transition plans with conclusive scientific evidence, as of 2025 In addition to the new climate targets, aligned encouraging and monitoring its customers' is a first step towards Tryg proactively plans for decarbonisation.

As an integral part of its risk management, Tryg

applies consensus UN Representative

Understanding climate impact on Tryg

Concentration Pathways (RCP2.6, RCP4.5 and

RCP8.5) to assess the potential impact of

impact sectors such as fossil fuel are recognised and clear. However, the role of insurance here is The negative repercussions of high-climate-

SBM-3

these low, medium and high emission scenarios

are considered against Tryg's portfolio and

claims patterns.

climate change on its business. The impacts of

Task Force for Climate-Related Financial Disclosures

pages 36 and 58), SBM-3 (page 75 - 77) double materiality assessment (page 69), and throughout The recommendations of the Task Force for Climate-Related Financial Disclosures (TCFD) have been fully integrated into the climate change-related disclosure standards, ESRS E1, on Climate Change. As a result, Tryg no longer includes a separate overview of the recommendations. The relevant descriptions are covered in the sections on Corporate and Sustainability Governance the section on Climate change (pages 74 - 86).

The effects of climate change are expected to be To counter the financial impact of changes in
changes from decade to decade. Increases in
significant within this century, with visible
capabilities of pricing and analysis, reserves and
weather events, Tryg relies on its technical
average temperatures and sea levels will be claims forecasting, underwriting risks and
followed by a significant increase in the reinsurance.
frequency and severity of extreme weather
events, i.e., heavy rain and flooding or draught.
Also, coastal flooding is expected to be a
Reinsurance is used to reduce the underwriting
risk in situations where this cannot be achieved
significant issue on a global scale due to rising to a sufficient degree via ordinary diversification
sea levels. However, risks associated with wind - thereby capping the cost of large and weather-
storms are expected to be relatively unchanged related claims. As a non-life insurance company
The increase in coastal flooding, in particular, is thus ensuring that the long-term climate impact
the insurance policies are renewed annually,
also expected to impact the interface of what on claims costs will be mitigated through annual
can be insured and what will be covered through price adjustments. The forward-looking
national schemes, measures or services. It could scenario-based approach accounting for
also be a new product designed to help climate impact is incorporated into the pricing
I he
customers adapt to a changing climate.
of products where relevant (notably Taxonomy-
2027 strategy commits to ensuring that 30 aligned insurance products)
product categories1 are aligned with the
technical screening criteria of the EU Taxonomy, To prevent or minimise claims, Tryg advises its
corresponding to 60% of all product categories customers on how to protect their assets from
in scope. Read more on page 95. environmental and climate-related damage.
Tryg works closely with local authorities to
Similarly, Tryg will continuously track prevent damage to buildings and assets through
Ship
The Danish financial sector's climate partner
technological developments, advanced for example a willingness to share data on areas
knowledge and the application of sophisticated that are exposed to weather-related claims.
In 2019, the Danish government set up thirteen climate partnerships divided into industries
that will contribute to the government's ambition of reducing Denmark's carbon emissions
data to enhance its claims prevention and
by 70% by 2030 compared with 1990. climate adaptation measures. Tryg has The transition to a global low-carbon economy
established an approval process for new and is also associated with climate-related risks,
significantly redesigned products involving including regulatory, technological and societal
than 0.1% of total
The financial sector's own emissions are estimated to account for less
Danish emissions.
relevant Group functions, such as Legal, developments, which represent a range of risks
Compliance, Risk and Sustainability, in and opportunities for Tryg as a business.
reas:
The sector wants to contribute to the Danish reduction target in four a
evaluating perspectives such as ESG risks and
the possibilities for climate adaptation. Transitional risks
carbon footprints
Setting targets and monitoring the reduction in customers'
One of Tryg's main transitional risks is
Actively engaging with customers
Physical risks associated with developments in climate-
Integrating sustainability into business models
While the residual risk from weather events was related policies and regulations. This includes
Reducing emissions from the financial sector itself
4.
assessment, it remains a key focus area under
not deemed material in the double materiality
the implementation of national carbon taxes or
the tightening of energy efficiency standards.
Tryg's risk management and is essential to
Relevant data points are available on pages 78 - 84; 94 - 97; and 162. ensure that Tryg can maintain its resilience. Despite having a relatively limited direct
footprint, the introduction of regulations and

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

1 A product category is defined as one or more the same object, e, a house. Try counts the number of product categories per county, meaning hat, for instance, the product category "House/Villa" is counted three because all three countries offer this insurance category.

Annual Report 2024 | Tryg A/S | 76

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E1-2
E1-3

policies on climate-related matters, such as reporting requirements. will have significant carbon taxes or increased compliance and

implications for Tryg.

insuring outdated technologies or industries that fail to adapt quickly. Market shifts towards more sustainable products and services can affect the related to high-emission activities or industries technologies obsolete, creating risks related to towards greener solutions can render existing Additionally, technological advancements potentially reducing demand for products demand for certain types of insurance,

lead to higher claims and legal costs for Tryg. litigation against companies perceived to be contributing to climate change, which could Furthermore, there is an increasing risk of

to The transition to a low-carbon economy migh processes, leading to increased claims related industries heavily reliant on carbon-intensive also disrupt supply chains, particularly for business interruptions.

transitional risks due to climate-related policies these challenges and maintain competitiveness training and controls are essential to navigate and market changes, proactive adaptations In summary, while Tryg faces several in the evolving landscape.

Policies related to climate change mitigation and adaptation

Tryg's Climate and Environmental policy guides O facilities, procurement and the business areas. climate and environment. The policy applies f all legal entities and business areas and cuts and is owned by the Head of Sustainability efforts to mitigate negative impacts on across various functions in Tryg, such as & ESG.

Efforts to ensure protection of the climate and environment, including biodiversity, are driven by the certified environmental management commitment to integrate the UN Global system ISO 14001 and reflect Tryg's Compact Principles into its business

cooperating with and encouraging suppliers and minimise its direct and indirect adverse climate emissions from e.g. claims handling constitute environmental and social considerations into and environmental impacts. As an insurance the bulk of emissions. Tryg is committed to The policy outlines Tryg's commitment to company, we acknowledge that indirect business partners to integrate climate, their operations.

Tryg remains focused on actively working to focus on reducing emissions from company through the use of renewable energy and a mprove energy efficiency across its sites cars and business travel.

adaptation in terms of managing climate-related risks. Data monitoring and prevention measures are among the mechanisms to mitigate the risk. The policy also addresses climate change

Actions and resources in relation to climate change policies

emission reduction targets. The new targets are throughout the year has been to make sure that expected to be feasible within current resource Tryg continues to build on its positive progress in order to reach its 2024 targets and be ready Specific initiatives completed during the year to start delivering on the newly defined CO₂e re described below. The overall purpose allocation.

Electricity and energy savings

Tryg covers 100% of its electricity consumption through Guarantee of Origin certificates. Going nto the new strategy period, Tryg maintains its ambition of using 100% renewable electricity.

and air conditioning systems, and relocation to continuously minimising the share covered by The ambition is supported by actions such as adjustment of operating times on ventilation converting to more energy-efficient lighting, ensure that general consumption levels are more energy-efficient locations in order to reduced to the extent possible, thereby certificates.

This is an important step in its scope 1 emission reductions, and means that Tryg only has one district heating at its site in Kolding, Denmark. In 2024, Tryg converted from natural gas to minor site left that still uses natural gas.

Waste

equipment at its Danish locations enables Tryg to better sort its waste into fragments and ensure that what can be reused is reused. mplementation of new waste handling

Additionally. Tryg makes sure to donate or resell excess office furniture to charity organisations compared to the base year as a result of these or at auctions. As of 2025, Tryg expects to be emissions from waste were reduced by 20% able to expand its waste report to include IT waste sent to reuse. During the year, CO2e initiatives.

Business travel

Business travel is an area where each employee can make a difference through their behaviour. ncreased options for online collaboration and meetings support this.

III

Governance

Financial statements

Contents

ntroduction

Tryg has updated its travel policy and frequently

consider whether travel is necessary or if the

emphasises the need for each employee to

meeting can be online instead. As a result of

these efforts, emissions for air travel have been

reduced by 49% since 2019.

Strategy

Governance

Sustainability statement

Financial statements

2024 636 443 45 .080 858 858 2023 880 2019 380 Unit tCO2e tCO2e tCO2e tCO2e +CO2F Emissions from fossil fuel consumption, Cars total Emissions from fossil fuel consumption, Cars DK Emissions from electricity consumption, Cars DK Emissions from fossil fuel consumption, Cars SE Emissions from electricity consumption, Cars SE Company cars (scope 1 and 2) Scope 2 Scope 1

Business travel (scope 3-C6)

46

tCO2e

Emissions from electricity consumption, Cars total

Unit 2019 2023 2024
Air travel tCO2e 299
2,629 .684
Public transport tCO2e 283
X
la
tCO2e 268
Business travel in private cars tCO2e 506
Business travel. Total tCO2e 299
3
2,629 2.741
imited assurance in 2023

Note: All environment tables are aligned with the requirements of ESRS E 1-6 table 1 (AR48) on page 83. Years are therefore listed in ascending order.

sustainability initiatives. This collaboration is the their impact on the climate and the environment through an environmental certification process Norwegian small businesses to actively reduce The collaboration provides Tryg's customers first of its kind, with the goal of encouraging

claims handling initiatives focused on repairing

protocol, and progress will be driven by the

guidance from the Greenhouse Gas (GHG)

per claim by 2027. The target is based on

and reusing to the extent possible rather than

replacing with new items.

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

Norway.

Financial results

changes in Tryg's actual emission inventory over reduction target represents reductions in Tryg's claims handling initiatives, the CO2e emissions total emissions calculated by comparing time relative to a base year. Tryg is thus expanding the scope of the target.

ISO 14001 environmental management certification guides our efforts

locations in Denmark, Norway and Sweden. The mplementation and follow-up on initiatives and Tryg is certified according to the environmental environmental management system supports management system ISO 14001 across all its Tryg in ensuring continuous focus, planning, targets related to environment and climate.

travel in private cars. This forms the baseline for

a new 2030 target for business travel. Tryg will

public transport by train, bus, taxi and business

include other types of business travel, such as

As of 2024, the KPI has been expanded to

environment and will support Tryg in delivering on its strategy and ambitions while paving the way for future climate considerations. Regular external audits are performed to maintain the The certification implies a highly systematic approach to working with climate and certification.

Tryg in Denmark has granted an increase in the

Company cars

option.

total cost of ownership (TCO) for employees selecting an electrical vehicle. The increased

TCO has had a visible effect in the car fleet

towards electrical vehicles.

not possible, select the most emission-efficien

employees to minimise transportation and, if

continue to monitor travel patterns and urge

Eco-Lighthouse certification in Norway

national Eco-Lighthouse certification scheme, which focuses on the environment and a safe Tryg Norway is further certified under the working environment for employees.

emissions. Tryg does not have company cars in

cars, which has resulted in a general increase

As of 2024, cars in Sweden are included in the

calculation of CO2e emissions from company

foundation to assist small and medium-sized enterprises with their sustainability efforts. Tryg Norway has furthermore entered a collaboration with the Eco-Lighthouse

reducing CO2e emissions by an average of 6%

To account for emissions from the claims handling process, Tryg has set a target of

Claims handling:

with tools and expertise they can use in their

(read more on page 91) that only covers specific

Compared to the target for avoided emissions

Introduction Contents

III

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Energy consumption and mix

ESRS ID Unit 2019 2023 2024
Energy consumption and mix
Total energy consumption from electricity and district heating 15,490
Total electricity consumption MWh 8.636.0
Total district heating MWh 6,854
E1-5_02 Total energy consumption from fossil sources MWh 4.533
Company cars, fossil fuel MWh 4.20-
Natural gas, tota MWh 323
arv
Diesel, station
MWh
E1-5_01 Total energy consumption related to own operations MWh 26,779 17,848 20,023
Total energy consumption from renewable sources
E1-5_06 Fuel consumption from renewable sources MWh 122
Consumption of purchased or acquired electricity, heat, steam, and cooling from
renewable sources (Market-based)
E1-5 07
MWh 3.933

E1-5 - Energy consumption and mix Accounting principles

documentation from suppliers. Locations under 750 m2 are based on average estimation on m2. The figures for own operation are based on utility activity data based on meter readings and

suppliers. When the results from 04 have been collected and calculated, a comparison control is The data includes estimations on 04 performance because of delays in receiving invoices from performed and any deviations are considered against material thresholds. E1-5_01 Total energy consumption related to own operations: Tryg's energy consumption in own operations forms the input to scope 1 and 2. It covers energy consumption based on fossil sources, electricity consumption and district heating used across Tryg's facilities.

E1-5 02 Total energy consumption from fossil sources: Energy consumption from fossil fuel comes from two sources.

  • Denmark and Sweden. Norway has no company cars. Driving consumption is based Company cars, fossil fuel: All transportation in fossil fuel company vehicles in on data processed by Tryg's leasing partner.
  • Stationary combustion: Includes natural gas based on meter readings and documentation from suppliers, and diesel use for emergency generators. 2.

E1-5_03 Total energy consumption from nuclear sources: Tryg's energy consumption consists of an energy mix based on the Nordic energy co-operation, which consists of among other sources,

14,056 70

MWh

%

Percentage of renewable sources in total energy consumption

E1-5 09

E1-5_05 Total energy consumption from renewable sources

46

Limited assurance in 2023

nuclear. Tryg has no direct nuclear sources.

E1-5_05 Total energy consumption from renewable sources: Share of renewable sources in Tryg's consumption of fuels, electricity and district heat. E1-5 06 Fuel consumption from renewable sources: Fuel consumption from renewable sources comes from Tryg's use of natural gas that contains a percentage of the renewable source biogas. Percentage share comes from https://groengas.dgc.dk/ (2022 figures)

E1-5_07 Consumption of purchased or acquired electricity, heat, steam, and cooling from

consumption of purchased or acquired electricity and district heating is based on market-based renewable sources (market-based): The calculation of Tryg's share of renewable energy in the emission factors, being the most conservative and representative.

renewable energy share includes how much of the total consumed energy comes from renewable E1-5_09 Percentage of renewable sources in total energy consumption: The indicator of energy sources.

Strategy

Sustainability statement

Climate change adaptation actions

patterns can directly impact Tryg in terms of the As an insurance company, changes in weather claims. Such claims can be severe for Tryg's customers, who can potentially experience frequency and severity of weather-related destruction of their homes.

weather events with both human and economic consequences, the time has come to realise that as a society there is a need for a more proactive approach to protect these assets in the future In light of another year marked by severe

Helping customers and society to adapt to these challenges is a high priority for Tryg, which has oroactively started to address this at a societal level. The purpose is to ensure that adequate revention measures are in place for climate extreme weather events we must expect will adaptation in order to be prepared for the continue to occur in the future.

Tryg has partnered with Rambøll, a global leader in engineering and consultancy, to provide damages and increasing the use of reused solutions for mitigating weather-related commercial customers with innovative materials in the claims handling.

industry, making these projects and insuring identification for buildings constructed with addresses a long-standing challenge in the The partnership also aims to simplify risk lower-carbon footprint materials. This them more feasible. In Norway, Tryg continues its partnership with initiative aimed at co-producing new solutions for predicting and managing climate risks on a Climate Futures together with a cluster of oartners in climate and weather-sensitive sectors. Climate Futures is a Norwegian

time horizon ranging from ten days to ten years into the future. By participating in this project, value and relevance of its claim's prevention Tryg gains knowledge that can improve the advice and actions for customers. Tryg continues its work to adapt products to the EU Taxonomy. With the main purpose of helping criteria for climate change adaptation under the customers adapt to climate change, the essence of Taxonomy-aligned products is to ensure that happening. Read more about Tryg's work with related hazards and that the products include customers are protected against weatherrisk incentives for preventing claims from the EU Taxonomy on page 94.

Taxonomy, there is no link between the financial Aside from premiums being aligned with the EU reporting and the climate-related activities.

Targets

respectively, and for its total GHG emissions. As entered a new period, targets are presented in Tryg has defined targets for scope 1, 2 and 3, two tables, one for 2024 and one for 2027 / Tryg has finalised one strategy period and 2030 targets.

practices and externally available guidance such The climate targets are defined based on best Partnership for Carbon Accounting Financials as relevant manuals from the GHG protocol, (PCAF) and SBTi.

departments in Tryg. No external stakeholders The targets are owned by the respective have been involved in the process.

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E1-4

2024
58
12
23
23
35
Targets
Units
రం
પ્રદ
96
ಳಿಂ
ಗಿರ
1.684
2,802
Reporting year
2024
636
332
112
O
O
O

O
2023
133
Comparative
58
520
629
4.180
8

880
140
9,376
Base vear
299
2019
4.152
ಗ್ರಾ
tCO2e
tCO2e
tCO2e
tCO2e
Units
tCO2e
CO2e reduction from energy consumption (market-based)
CO2e Total emissions reduction (market-based)0
CO2e reduction from air travel (C6) b)
Significant scope 3 GHG emissions
CO2e reduction from waste (C5)
CO2e reduction from car fleet a)
Scope 1 GHG emissions
Scope 2 GHG emissions
Total GHG emissions
Scopes
E1-4_10
E1-4_13
E1-4_16
E1-4_07
ESRS ID
Climate targets - 2024 Sustainability strategy Reduction vs
Performance
2024
baseline
28
92
20
49
1,378
tCO2e
Achieved GHG emission reductions in 2024
E1-3 03
70
20,000-25,000
80
tCO2e
96
27,825
47

C
21,208
29
ರಿ)
(p
11.493
0
tCO2e
70
Avoided emissions from more sustainable claims handling
Prevention and claims handling
Increase in sustainable spend
27,825
47

a) Figures are based on fossil fuel company cars in Denmark.

b) Fiqures only include air travel from external business travel management systems.

c) The total figures are based the same definition as 2019 which included company cars (DK), natural gas travel (air travel, air travel, air travel, (air travel, d) Base line year 2020. Annual Report 2024 | Tryg A/S | 81

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E1-3
E1-4

Introduction

Follow-up 2024 climate targets

Strategy

Financial results

Governance

Sustainability statement

Financial statements

2027 and 2030 climate targets
Accounting principles for the respective figures are described under the Accounting Principles for E1-6 on page 85 - 86.
The table below presents Tryg's 2027 and 2030 climate emission reduction
targets. The table includes base year value, comparative year as well as 2024 reduction against baseline.
Climate targets - 2027 and 2030 Sustainability targets Base year Compara- Reporting Targets Performance Decarbonisation lever
Scopes tive year Reduction vs
baseline
ESRS ID Units 2024 N/A 2024 Units 2027 2030 2024
Scope 1 GHG emissions
E1-4 07
CO2e emissions reduction
E1-4_07
tCO2e 1,120 1,120 ಗಿಂ 24 42 0 Transition away from natural gas and change in
company car fleet
(part of C02e emission reduction, scope 1)
CO2e reduction from car fleet
tCO2e 1,080 1.080 % Internal policies and incentives towards electrical
vehicles
E1-4_10
Scope 2 GHG emissions
E1-4_13
Annual sourcing of renewable energy
(Renewable electricity)
tCO2e 100 100 రిం 100 100 0 Compensate by purchasing GO (Guarantee of Origin
certificates )
CO2e reduction from energy consumption
(location-based)
E1-4_13
tCO2e 978 978 % ട്ടി
L
15 0 Energy-efficiency
Scope 3 GHG emissions
E1-4_16
CO2e reduction from waste (C5)
E1-4 16
tCO2e 112 112 ಗಿಂ ర్ 9 0 Waste segregation
CO2e reduction from from business travel, air
travel (C6)
E1-4_16
tCO2e 1,684 1,684 ಗಿಂ (P
C
G 0 Internal policies, online meeting and collaboration
platforms
Suppliers have set Science Based Targets® ర్గా (၁ 96 b)
40
40 - Supplier engagements and Terms and conditions
CO2e reduction per average claim tCO2e 70 9 Repairs and reuse in clams handling
Total GHG emissions
CO2e Total emissions reduction target
(location-based)
tCO2e 757,703 757.703 % TBD (2025) TBD (2025) 0 Scope 1, 2 and 3
Expected GHG emission reductions
E1-3 04
tCO2e (p જ્ઞા
Other Climate actions and products
Climate-adapted product categories, aligned with
the EU Taxonomy
Number 13 13 No. 30
Reduction in use of new materials per average
claim
E5-3 04
KS 96 10 Repairs and reuse in claims handling
Customers active within fossil fuels to have green
transition plan in place
ల్లిన % 100
h) Target vear 2029 due to alignment with SRTi manuals
a) Target based on air travel.
c) The target covers all supplier emissions across the scope 3 categories C1, C2 and C11e 2024. First time reporting will be year-end 2025.
d Evnactad GHG amiccion reductions can only he calculated when all target haights are
cot

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

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Annual Report 2024 | Tryg A/S | 82

Retrospective Milestones and target years
Base year Comparativ
e
Reporting
year
Index Actual
reduction
Target Target Target Target Target Annual
Base year
% Target/
(tCO2e) (tCO2e) (tCO2e) (%) (%) (tCO2e) (%) (tCO2e) (%) (tCO2e) (%)
ESRS ID 2024 N/A 2024 N / N-1 N-1/N 2027 2027 2030 2030 (2050)
Gross Scope 1 GHG emissions
Scope 1 GHG emissions
E1-6_07
1,120 1,120 851 24 649 42 (p
GHG emissions from regulated emission trading
Percentage of Scope 1
schemes
E1-6 08
100 100
Gross location-based Scope 2 GHG emissions
Scope 2 GHG emissions
E1-6_09
78
6
978 905 7,5 831 15 d)
రా
Gross market-based Scope 2 GHG emissions
-6 10
E1
32
ಗಾ
332
Significant scope 3 GHG emissions
Total Gross indirect (Scope 3) GHG emissions
E1-6
05
9
55.
755.605
Purchased goods and services 61
ರ್ಗ್
40.
40,361 N/A 9
9
2 Capital goods 169 169 N/A 0
9
(not included in Scope1 or Scope 2)
3 Fuel and energy-related Activities
8
S
518 N/A
5 Waste
-
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
112 108 a
3
105 9 p
6 Business travelling 2,741 2,741 2,686 g
2
2,604 9 (p
11 Use of sold products 291,381 291,381 N/A 0
C
15 Investments 420,323 420,323 e
TBD (2025)
TBD (2025)
Total GHG emissions
Total GHG emissions (location-based)
E1-6_12
757,703 757,703 N/A N/A
Total GHG emissions (market-based)
E1-6_13
757,057 757.057 TBD (2025) TBD (2025)

a) The target for Scope 3 consists of C5 (Waste) and C6 (Business travel, air travel for C1, C2, C11 and C15 are intensity targets. c) Target are set in Q1-2025. The Investment target are based on SBT i recommendations where Tryg set a reduction intensity target in % per m2. b) Transversal intensity target 'CO₂e emissions reduction per claim' at 6% covers all supplier emissions across C1, C2 and C11,

d) Annual % target / based year are calculated on the 2030 target.

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E1-6

三 Contents

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Financial statements

2024

2023

2019

Sustainability statement
Governance
Financial results

Strategy

Gross Scopes 1, 2, 3 and Total GHG emissions
ESRS ID Units
Gross Scopes 1. 2. 3 and Total GHG emissions
-
Percentage of contractual instruments used for sale and purchase of unbundled energy attribute claims in relation to
Scope 2 GHG emissions
J
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
-0
(
பா
0.00002
Number Number
GHG Intensity based on Insurance revenue E1-6 30 GHG emissions intensity, location-based (total GHG emissions per insurance revenue) E1-6 31 GHG emissions intensity, market-based Itotal GHG emissions per insurance revenuel

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Annual Report 2024 | Tryg A/S | 84

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

Accounting principles GHG emissions Governance Sustainability statement
I ryg's carbon footprint provides a general
E1-6 Gross Scopes 1, 2, 3 and Total GHG
emissions
Facility data is provided by external suppliers
consumption. Because of the rapid year-end
with a delay compared to the time of
C8. Upstream Leased Assets: Tryg does not
C9. Downstream Transportation and
operate assets that are leased.
emissions are calculated as both location- and
marked-based.
external systems. The carbon footprint analysis
overview of Tryg's greenhouse gas emissions
converted into CO2 equivalents (CO2e). It is
based on reported data from internal and
closing in Tryg, the fourth quarter is an estimate
based on relevant data from the corresponding
period including adjustment for any known
changes. When actual data is available, an
C10. Processing of Sold Products: Tryg does
Distribution: Tryg has no physical products
that need to be transported or distributed
after point of sale.
emissions: Scope 3 includes indirect emissions
E1-6_11 Gross Scope 3 greenhouse gas
from Tryg's activities in the value chain.
by the Greenhouse Gas Protocol Initiative (GHG
Corporate Accounting and Reporting Standard,
is based on the international standard: A
Protocol) and developed by the World
Scopes and definitions of scope 1 and 2 have
update is made in the next external reporting
the figures are above the material limit.
C 12. End-of-life treatment of sold products:
companies' production of goods and/or
not sell products that are part of other
services.
goods and C11. Use of sold products are all new
disclosures in 2024, based on spend data from
C1. Purchased goods and services, C2. Capital
Tryg's procurement system.
Resources Institute (WRI) and World Business
greenhouse gases, all converted into Carbon
Council for Sustainable Development
The reporting considers the following
(WBCSD, 2021).
been updated. Scope 3 has been expanded, as
added to the emission figures, and category 6
and 15 have been
completeness. See descriptions of the
categories in scope under E1-6_11.
has also been extended to ensure
the categories 1, 2, 3, 11
C13. Downstream leased assets: Tryg does
Tryg does not offer any products to its
C14. Franchises: Tryg Group does not
not lease assets to other companies.
customers that generate waste after
end-of-life of the products.
C5 Waste generated in operations: Data is based
based on the derived distribution by multiplying
included in scope 1 or scope 2). New data point
the total facilities and transport consumption
C3 Fuel and energy-related activities (not
figures by the relevant emission factor.
inventory, as well as in the different scopes. The
defines what should be included in the carbon
dioxide), CH4 (methane), N2O (Nitrous oxide),
trifluoride). The methodology is based on the
Greenhouse Gas Protocol. The calculation is
based on the financial control aspect that
Dioxide Equivalents (CO2e): CO2 (Carbon
(Perfluorocarbons) and NF3 (Nitrogen
reporting is presented by source type.
SF6 (Sulphur hexafluoride), HFCs
(Hydrofluorocarbons) and PFCs
Distribution: Tryg does not produce physical
The following scope 3 GHG emission categories
sub-elements. Plans to include transport of
goods and therefore has no transport of
separately so the effect on the total figure is
Emissions from each category are reported
are excluded from the GHG inventory:
C4. Upstream Transportation and
transparent.
emissions: Scope 1 consists of the total energy
from Tryg's carbon accounting system. Details
All emission factors used in the calculation of
scope 1-3 are based on the emission factors
described under each disclosure regarding
regarding methods and assumptions are
E1-6_07 Gross Scope 1 greenhouse gas
operate any franchises.
scope 1-3.
investments in covered bonds are calculated by
using key figures (CO2e emissions per million in
transportation, taxi and business travel. Data is
on invoices from waste management facility or
C15 Investments: CO2e emissions from Tryg's
system. The inventory is based on a hybrid of
C6 Business travel: Includes flights, public
management systems and Tryg's expense
sourced by external business travel
activity and spend data.
supplier.
Panel on Climate Change (IPCC), Department of
The key external sources used as a basis for the
Energy Agency (IEA/OECD), Intergovernmental
Accounting principles for selected indicators
Resource Institute (WRI/US), International
CO2e calculations in this report are World
Energy and Climate Change (DECC/UK),
EcoInvent LCI Database.
indirect products and services in the coming
transportation. It is currently assessed that
homes to Tryg locations using all kinds of
there is too much uncertainty associated
employees commute from their private
with calculating the figures. This will be
further assessed in the coming years.
C7. Employee Commuting: Tryg's
years.
emissions: Includes indirect emissions related to
control. According to the GHG protocol, scope 2
cooling at locations where Tryg has operational
emissions from company cars in Denmark and
purchased energy, i.e. electricity and heating/
emissions from fossil fuel sources, which are
E1-6_09 & E1-6_10 Gross location- and
marked-based Scope 2 greenhouse gas
Sweden and stationary combustion.
from Swedish and Norwegian issuers are not yet
DKK) supplied by Capital Market Partners. They
respective issuers in Denmark. CO2e emissions
possible for them to produce. Therefore, these
two CO2e emission figures on covered bonds
calculated using a key figure for the Danish
collect publicly available data from the
portfolio.

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Annual Report 2024| Tryg A/S | 85

Introduction

E1-6_02 & E1-6_13 Total GHG emissions (location-based) (tCO2e) and Total GHG

(respectively, location- and market-based) and emissions (market-based) (tCO2e): The total GHG emission (location-based) and (marketbased) is based on a sum of scope 1, 2 3 all categories.

with attribute claims in relation to Scope 2 GHG E1-6_22 Percentage of contractual instruments used for sale and purchase of unbundled energy percentage of contractual instruments for Tryg's contains energy from renewable sources. The emissions: Tryg's consumed energy also

Energy Certificates (RECS). Tryg covers 100% of protocol is considered the same as Renewable total consumed energy comes from electricity scope 2 emissions includes how much of the generated through Guarantee of Origin (GO) certificates, which according to the GHG its electricity consumption through GO certificates.

(location-based) and (market-based) (total GHG

from the financial statements, note 4, page 157. in tonnes CO2e divided by insurance revenue

emissions (location-based) and (market-based) E1-6_30 & E1-6_31 GHG emissions intensity, emissions intensity is based on Total GHG emissions per net revenue): Tryg's GHG

Governance

Financial results

Strategy

Sustainability statement

Financial statements

Annual Report 2024 | Tryg A/S | 86

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Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

Strategy

Introduction

Financial results

Governance

Resource use and circular economy

Material impacts, risks and opportunities

Positive and negative impact

handling process, i.e. at the claims suppliers and Tryg's material impacts on resource use and circular economy are identified in the claims their respective use of resources.

This involves all types of materials for replacing amount of resources needed to handle claims. Claims handling is identified as an area where or repairing broken items and is considered Tryg can have a negative impact due to the short term.

Extensive use of resources puts pressure on the producing material as well as on the climate in At the same time, Tryg has a strategic focus on material rather than replacing with new items. environment and nature when extracting and reducing resource use in the claims handling process, focusing on repairs and reused terms of the related emissions.

customers, yet an area where Tryg is dependent on the supplier base to make sure that material Handling claims is the core of Tryg's delivery to impacts are addressed.

Thus, minimising resource use and prioritising the use of recycled materials requires close supplier collaboration and a willingness to change existing practices.

percentage of spend used for these initiatives on an annual basis. Going into the 2027 strategy emissions from claims handling and on the Tryg has reported on the avoided CO2e

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E5

Contents |||

ntroduction

Strategy

Financial results

Governance

Sustainability statement

Financial statements

centred around reusing, repairing and ultimately strategic target to further drive the practice of more circular approach to claims handling period, resource use is defined as a new reducing the use of new materials.

a

Policies related to resource use and circular economy

functions in Tryg, such as facilities, procuremen expresses Tryg's commitment to minimising and the business areas, and is owned by the resource use in the claims handling process. Head of the Sustainability & ESG function. The policy applies to all legal entities and Tryg's Climate and Environmental policy business areas and cuts across various

The policy describes how resource use and the more than 2.2 million claims annually, Tryg car circular economy are particularly important to address in the claims handling process. With repairs and utilisation of reused spare parts. have a significant impact by minimising the resources and materials used by increasing

materials in the claims handling process and to Tryg is committed to reducing the use of virgin cooperate with and encourage suppliers to consider this in their approach to handling claims

level. For Tryg, it means including data regarding to preferred suppliers alongside other KPIs such new repair or preservation methods that can be repair and reuse in the matrix that steers claims working and sourcing of spare parts at supplier as geography and cost. It also means that Tryg plays a role in continuously helping to identify It entails the implementation of new ways of expanded to more types of claims.

Practices around supply chain management are Tryg's ambition is to push for a shift away from policy does not address renewable resources. the traditional replace-with-new towards a repair and reuse mindset. Currently, Tryg's described under G1 Business conduct on page 124.

resource use and circular economy Actions and resources related to

Tryg has for several years, in close collaboration preserved, repairing what can be repaired, and use and the associated emissions from claims reusing what can be reused – thereby putting with suppliers, focused on reducing resource resource use in the claims handling process, To address the negative material impact of handling. Through specific initiatives, Tryg handling aimed at preserving what can be works to create a mindset around claims the least possible strain on the planet's resources.

such as procurement, claims and the insurance collaboration, capacity building and knowledge sharing both internally across relevant teams, mindset, which takes time and involves close assessors, as well as externally towards and This new way of working requires a shift in between suppliers and partners. Internally, Tryg facilitates knowledge sharing o good practices. Initiatives can be implemented across all types of claims in all countries, and internal knowledge sharing is necessary to expand the types of claims where reused material or repairs can be applied

ntroduction

Strategy

thus increases the potential for working with

resource efficiency.

webinars with external suppliers and partners. possible, included at dedicated theme days or

Externally, inspiration and knowledge sharing

about repairing and reusing are, to the extent

Financial results

Governance

Ensuring internal progress

Sustainability statement

Financial statements

common platform, the Sustainability Initiative qualifying new initiatives and projects that can The Procurement and Claims departments in Tryg gather all initiatives and new ideas on a Platform. It includes a gatekeeper model for be implemented.

It targets suppliers and serves as inspiration and initiatives where repairs or reuse can be applied During 2024, Tryg launched the catalogue 'Handled with care', describing specific capacity building for the supplier base.

within the categories Motor and Building. These for significant impact if applied across the category are managed. Even small improvements in the more circular thinking in terms of how claims categories in particular hold a great potential way individual claims are handled can have a Tryg's largest groups of claims suppliers are over the course of a year.

seeing a real impact from its efforts. Established bumpers, rims, car body parts and headlights Motor claims remains the area where Tryg is practices for repairing windshields, car are now showing good results.

ibe collaborates with are increasingly using recycled spare parts to repair the cars. With regards to its customers. Tryg's insurance conditions descr suppliers, specific KPIs related to repair rates repairing instead of replacing with new. With Additionally, the auto repair shops that Tryg how Tryg will attempt to resolve claims by are increasingly included in contracts.

with one of the largest chains of car repair shops and bumpers, even on cars less than 5 years old the car and customers' warranties remain intact This expands the scope of potential repairs and reused spare part is never older than the rest of In Norway, Tryg has entered into a partnership on the use of reused car parts, such as doors which is normally the lower boundary. The

practices across markets and product groups. Monthly internal reports on current initiatives continuously build capacity and share best are shared with relevant stakeholders to Tryg also focuses on the construction sector

handling within building claims through smarter spot repairs of parquet floor and preservation of repair techniques and preservation. Among the foundation walls or building materials such as and on how to promote and improve claims initiatives are repairs of doors and windows. concrete or tiles.

challenges or focus areas are shared with the Quarterly reports on progress and potential

Executive Board and the Sustainability &

ESG Board.

projects to assess the applicability, feasibility, Norway and Sweden regularly conduct pilot different business areas across Denmark, To expand the number of initiatives, the mpact, and data foundation of a given technique or process.

that products from claims handling that are still functioning can be reused and resold instead of directly feed into the specific targets but which support the agenda of limiting the unnecessary Tryg works with a business partner to ensure waste of resources. In Sweden, for example, This can also include initiatives that do not being scrapped.

Responsibility and profitability go hand in hand

Our efforts to push for more conscious resource merely replacing with new. Close collaboration example of how responsibility and profitability chains are not always fully established and the attempt to find used spare parts can be a more use in the claims handling process are a good safety or quality. As it is still early days, supply resolving claims, and never at the expense of expectations are therefore crucial in Tryg's can go hand in hand. Used spare parts and complex task for the claims handlers than repairs are a cost-effective approach to and knowledge sharing as well as clear ongoing supplier dialogues. Annual Report 2024 | Tryg A/S | 89

Introduction

Strategy

Financial results

Governance

Financial statements

Sustainability statement

• Conservation of building foundations &

initiatives that have an impact on the amount of

initiatives for reducing emissions related to transport. The initiatives feed into the 2027

new materials used in claims handling and

The list on the rights hand side outlines key

Key actions taken in the reporting year

  • building materials
    • Partial repairs of parquet floors .
      • Reuse of tiles
  • Reduce the use of building materials
  • · Multiseal

the most part been effectuated for some years target on resource use. The initiatives have for

and also feed into the 2024 target of avoiding

20,000 - 25,000 tonnes of CO2e emissions.

In total, 27,825 tonnes CO2e emissions were avoided in 2024 as a result of new and more

efficient ways of handling claims.

  • Smart-repair of pipes

Content

  • Repairs of phone screens

    - Motor

    • Repairs of headlights
    • Repairs of rims
  • · Repairs of plastic car bumpers
    • Repairs of car body parts
  • · SMART-repair
  • Repairs of caravans
  • Repairs of windshields • Used spare parts

Reduced transport need

  • Reduction of transport related to inspection
    • activities
  • · Online veterinarian consultations (FirstVet) Remote monitoring of building claims
    • Online psychological help

to the specific projects listed above. As

such, the scope does not cover all

claims handling activities. Going

of the document.

emissions. The scope of this is limited

In the 2024 strategy period, Tryg has

Avoided emissions

worked with a target for avoided

  • Online medical consultations
  • Electric rental cars
  • Paint in-house
  • Photo inspection
  • Road assistance by phone-fix service • Use of biofuels in marine services

material are defined and aligned with

the ESRS E5 standard to guide the

claims handling process.

related to CO2e emission reductions forwards 2027, new targets

and reductions in the use of new

Annual Report 2024 | Tryg A/S | 90

Introduction

Strategy

Financial results

Sustainability statement

Governance

Through these initiatives, Tryg's absolute target

emissions by 2024. In the first year of reporting

repairs and reused material across all claims.

To track the effectiveness of its strategic focus

Use of new materials

Targets

on reducing the use of new materials in the

As a measure for monitoring the extent of

Sustainable spend

「ryg measures the share of spend used for

was to avoid 20,000 - 25,000 tonnes of CO2e

areas and markets. Included in the target is also and classification of sustainable spend is based The 2024 target was to reach an 80% increase compared to base vear 2020. The evaluation nitiatives effectuated across Tryg's business on the performance of the repair and reuse spend used on emission-saving initiatives these initiatives. material per claim by 10% by 2027. The target is claims handling process, Tryg has set a strategic not mandatory by law. No interim targets have The target concerns resource inflows, i.e. the intensity target to reduce the use of new

been defined.

share of spend, Tryg updated the methodology sustainable was 47% compared to base year Due to maturity and more sophisticated and accurate methodologies for calculating the In 2024, the share of spend classified as such as online or phone solutions. 2020. the minimisation of primary raw material use. As materials used across all claims categories. With handling, the target relates to the increased use of circular materials or repair techniques and the overarching objective of reducing the such, it does not address circular product management or other matters related to amount of new materials used in claims resource use and circular economy. design, sustainable sourcing, waste

The target is based on data from claims handling systems, specifically the quantity of materials oartners, such as material weight factors. The target is not based on conclusive evidence. used per claim case, as well as data from

material use are based on the data foundation stakeholders have been involved in setting the data from suppliers and partners. No external Methodologies used in the reporting of new from the claims handling systems as well as target.

used. Progress on target will be reported for the baseline will be calculated based on 2024 data The target is part of Tryg's 2027 strategy. The for number of claims and amount of material

first time in the 2025 Annual Report.

E5-3

needs by offering smarter online solutions, such

materials and from reducing transportation

replacing, the use of recycled parts and

as online medical support or road assistance by

phone.

Incorporated into the target was a commitment emissions were avoided from claims handling. on the target, in 2021, 13,600 tonnes of CO2e opportunities for avoiding CO2e emissions in 「ryg's claims handling processes. While not to continue working to identify more

quantify the climate impact of changing existing involved in ensuring progress on the target and procurement and claims are continuously based on conclusive evidence, it aims to practices. Internal stakeholders across in identifying focus areas.

CO2e emissions from a baseline or conventional alternative sustainable claims handling process. The calculation of avoided CO2e emissions is principles. From a life cycle perspective, the claims handling process are compared to an based on Life-cycle assessment (LCA)

defined target. 2024 is the last year of reporting the target is replaced by the targets focusing or In 2024, Tryg reached a level of 27,825 tonnes on avoided CO2e emissions, as going forward handling initiatives, which is well beyond the CO2e intensity and use of new materials per avoided CO>e emissions from the claims claim.

reuse initiatives in 2024 was 47%. This is the last

vear of reporting on sustainable spend. as the

target is not included in the 2027 strategy.

During the 2024 strategy period, Tryg worked

Avoided emissions

The target measures the CO2e emissions that

re avoided as a result of repairing instead of

emissions from its claims handling initiatives.

with a target to measure the avoided CO2e

result, Tryg did not reach its 2024 target of 80%

Report. The updated methodology is perceived

in 2023, as described in the 2023 Annual

as more conservative but more accurate. As a

The share of spend classified for e.g. repair and

of the document.

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Introduction

Strategy

Financial results

Governance

Financial statements

Sustainability statement

2024 2023

2020

Unit

Avoided emissions from claims handling projects

Avoided emissions from claims handling projects
Motor tCO2e 0954 20,106 ,625
24,
et
d
ంది
Health
tCO2e 55 300 31
Building tCO2e 0 ട്ടി
47:
S
03
Content tCO₂e ర్
383.
P

1,834
Total tCO2e 11,493 21,208 27,825
Suctainahla Snand - volume adjustad racults ్రస్ 20 1.7

Accounting principles

Claims handling: Claims handling covers both private and commercial claims. The CO2e emissions alternative sustainable claims handling process. The calculations are mainly performed by the use reduction effect is based on Life-cycle assessment (LCA) principles. From a life cycle perspective, of LCA software, including the environmental databases ecoinvent and exiobase as well as other the CO2e emissions from a baseline/conventional claims handling approach are compared to an relevant sources, such as DEFRA (Department for Environment, Food and Rural Affairs) and EPD (Environmental Product Declaration).

Tryq's claims payments that can be documented as payments to more sustainable solutions and are Sustainable spend: Sustainable spend is limited to supplier payments. Sustainable spend refers to referred to as more sustainable claims handling.

O

Limited assurance in 2023

building claims. In 2024, Try introduced reporting on Motor, where of Resource inflow from building claims will be included
E5-4 2 Overall total weight of products and biological materials used during the reporting period: Try has no critical raw materials on
as of 2025. Data is collected based on different systems in Denmark, Norway and Sweden. All systems collect information on the use of spare parts
rare earths according to the definition in the European Critical Raw Materials a list of Critical and strategic raw material (CRM)
This means that Resource inflows are the claims handling process. The main resource-intensive business are motor and
Identifying and reporting on reused on the same method as the reporting of new spare parts, but using categories regarding
hazardous waste according to the waste categories, recovery operation types, which includes; incineration, landfill and other
5,759
0.28
2024
0.28
0
0
233
457
461
227
E5-5 08 - E5-5 09 Recovery operation and treatment type: The waste is diverted in respectively hazardous and non-
E5-5_15 Total amount of hazardous waste: This consist of various chemical substances, fluorescent tubes, batteries and similar materials
E5-5_07 Total Waste generated: Waste is generated in own operations and based on invoices from waste management supplier
E5-4 04 The absolute weight of secondary recycled components, secondary intermediary products and secondary
E5-5_11 Percentage of non-recycled waste: The percentage of the total amount of wasted generated.
Units
Tonnes
Tonnes
70
Tonnes
Tonnes
Tonnes
Tonnes
Tonnes
Tonnes
Tonnes
E5-5_10 Non-recycled waste: This is disposal waste that cannot be recycled and therefore is sent to landfill.
The absolute weight of secondary reused or recycled components, secondary intermediary products and
secondary materials used to manufacture the undertaking's products and services (including packaging)
Overall total weight of products and technical and biological materials used during the reporting period
from disposal, breakdown by non-hazardous waste in recovery operation types
materials used to manufacture the undertaking's products and services (including packaging)
used in the operation of facilities. Tryg continually tries to minimise this type of waste fraction.
Waste diverted from disposal, breakdown by hazardous waste in recovery operation types
(in tonnes), and a suitable weight factor is derived from the system named Märkesdemo
Waste directed to disposal, breakdown by non-hazardous waste in treatment type
Waste directed to disposal, breakdown by hazardous waste in treatment type
E5-5_16 Total amount of radioactive waste: Tryg has no radioactive waste.
Tryg is aiming to have no non-recycled waste.
Percentage of non-recycled waste
Total amount of hazardous waste
Total waste generated
Non-recycled waste
Resource outflows
Resource inflows
Accounting principles
Waste diverted
disposal operations.
reuse and recycle.
E5-5_08
E5-5_15
E5-4 02
E5-5_08
E5-5_09
E5-5_09
E5-5_10
ESRS ID
E5-4 04
E5-5_11
E5-5 07
accordance with the waste hierarchy defined by
To further enable waste sorting and compliance
amounts of II equipment are regularly disposed
Directive, with the result that the majority of the
legislation, waste handling equipment has been
with the EU Directive on Waste from Electrical
landlords are responsible for making sure that
waste is in place. This is progressing, and Tryg
operations, Tryg manages its internal waste in
of. Here, Tryg places demands on the supplier
four purposes: Preparing for reuse, recycling,
the EU, which means that waste is sorted for
who handles the electronic waste to comply
Restriction of Hazardous Substances (RoHS)
the optimal solution for sorting and reusing
office furniture such as desks, cabinets and
One example of reuse is donations of used
usable IT equipment is sold on or recycled.
As a result of continual replacement, large
proactively contributes to finding the best
and Electronic Equipment (WEEE) and the
Across sites in Sweden and Norway, local
with the waste hierarchy and EU Waste
To address resource outflow in its own
installed at all Danish locations.
other utilisation and disposal.
solution for every location.
bookcases to charities.
Internal waste management implemented Resource use and circular economy

三 Contents

ដូចជាប្រជាជាតិ

Annual Report 2024 | Tryg A/S | 93

Introduction

Strategy

Governance

EU Taxonomy-aligned insurance and investment activities

Enabling our customers to adapt to

climate change

The section constitutes Tryg's reporting pursuant to Article 8 of Regulation (EU) 2020/852 on the EU Taxonomy.

Non-life insurance activities

Taxonomy-alignment ratio

portion of Tryg's insurance premiums that meet The Taxonomy-alignment ratio represents the technical screening criteria outlined below including substantial contributions to climate the

mpacts, it is increasingly crucial for Tryg to offer

relevant products and measures to help its

DNSH (Do No Significant Harm)

with significant human, material and economic

Given another year of severe weather events

adapting to climate change



Strategy 2027 and target to support customers

premium stemming from incoming reinsurance.

As Tryg does not offer reinsurance products or

services. A.1.2 and A.1.2.1 are considered

irrelevant for Tryg.

significantly reduced the alignment ratio in 2024

compared to 2023. As of 31 December

gross premiums written. Consequently, this new

interpretation and calculation method has

The alignment ratio reported in 2023 was based

on Tryg's best understanding of the legislative

requirements and associated guidance at the

the share of coverage for climate-related perils is now calculated proportionally relative to the

Since Tryg primarily offers multi-risk products,

change adaptation, doing no significant harm to climate change mitigation, and compliance with

minimum social safeguards.

2024, DKK 917,486,607, corresponding to 2,6%

total insurance activities, are aligned with the

of

time. However, relevant guidance for reporting

insurance premium related to the coverage of

20241 specifies that only the portion of the

calculate Taxonomy eligibility and alignment.

climate-related perils should be used to

EU Taxonomy. For comparison, Tryg reported

9.8% in 2023.

It is Tryg's understanding that A.1.2 is related to

EU Taxonomy - Insurance activities

Substantial contribution to climate change

adaptation
Economic activities premiums premiums premiums Absolute
mitigation
resources
marine
Circular
economy
Pollution Biodiversity
ecosystems
and
Minimum
safeguards
DKK 90 90 Y / N Y /N
2024 2023
Taxonomy-aligned activities (environmentally sustainable)
A.1 Non-life insurance and reinsurance underwriting
917,486,607 9
2
8
6
A.1.1 Of which reinsured 42,358,242 0 9
A. 1.2. Of which stemming from reinsurance activity 31
A.1.2.1 Of which reinsured (retrocession) al
Taxonomy-eligible but not environmentally sustainable activities
A.2 Non-life insurance and reinsurance underwriting
not Taxonomy-aligned activities
0.0 83
B. Non-life insurance and reinsurance underwriting
Taxonomy-non-eligible activities
34,095,250,522 97.4
Multiservice suppliers - transport reduction
Total (A.1 + A.2 + B) 35,012,737,129 100 100

Not relevant for products in scope for 2024.

The drate on the interpretation and implementation of certain legal provisions of the Disclosurs Delegated Actual Both PLU Taxonomy Regulation on the eportine of Taxonomy-eligible and Taxonomic activities and assets (third Commission Notice),

Annual Report 2024 | Tryg A/S | 94

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

of the document.

Strategy

to climate change adaptation by aligning insurance life insurance company, Tryg plays a pivotal role in society by helping to assess and manage risks to life, health and assets, including those related to weather events. This capability allows Tryg customers adapt to climate change. As a noncontribute to the environmental objective of products with the EU taxonomy.

customers - so more of Tryg's customers can peace-of-mind in relation to their insurance at time when climate change continues to bring is essential for Tryg to ensure that products aimed at helping customers adapt to climate incentives for prevention, should be clearly prevent climate-related damage and have communicated to and actively utilised by change also deliver tangible value to the customers. Thus, the benefits, including new challenges.

of Tryg not only focuses on what creates peace-ofchanging weather patterns into account in price ensuring peace-of-mind in 10. 20. and 30 years Taxonomy is therefore seen as a tool for futurecome and create value for both customers and prepare its customers for the changes that will proofing Tryg's business and reducing the risk against climate-related risks while also taking losses by enabling and protecting customers time. By thinking long-term, Tryg can better communities they are a part of. The EU mind here and now: Trvg also focuses on the

Nature, objectives and evolution of Taxonomy-aligned economic activities

change adaptation is the only one of the EU's six According to the Taxonomy Regulation, non-life activities in making substantial contributions to The technical screening criteria emphasise how insurance is classified as an enabling economic activity that can significantly contribute to EU's insurance can make a substantial contribution. adaptation, provided it directly supports other non-life insurance products can play a crucial role in climate change adaptation, as detailed this objective. Tryg understands that climate environmental objective of climate change environmental objectives where non-life below.

customers are covered against relevant climatencentive to prevent climate-related damage. cloudbursts, and that the policies contain an This means that the insurance policies have been thoroughly scrutinised to ensure that related risks, such as storms, wildfires and

customers with preventative measures ahead of screening criteria. Tryg Denmark has continued approach for sending text messages to private recycled materials. Additionally, a systematic prevent new climate-related damage and for coverage as an add-on to the already aligned to enhance its house and building insurance products with the EU Taxonomy's technical In 2024, Tryg has focused on aligning more additional costs for installing measures to repairing damage using eco-certified and products and introduced a new climate building insurance product. This covers extreme weather was developed.

models.

Voluntary information:

Tryg's strategic ambitions towards 2027

target is that a total of 30 product categories will be Taxonomy-aligned by 2027, corresponding to climate adaptation and prevention through relevant communication measures, new partnerships The aim of the target is not merely Taxonomy alignment. Tryg aims to foster innovative thinking designed during the strategy period - with the criteria set forth in the EU Taxonomy. Trye's 2027 As part of Tryg's new strategy towards 2027, launched in December 2024, Tryg has set a target for the total number of taxonomy-aligned products - measured in product categories*. Each of and dialogue with customers - both before and after customers experience extreme weather [rye's six business areas in Denmark. Norway and Sweden has contributed to the target and committed to aligning all their products in scope for climate adaptation - whether new or rearound climate change and ensure that customers know and understand the importance of approximately 60% of all product categories in scope for climate adaptation. events and resulting claims.

Read more about Tryg's 2027 strategy on page 65.

Tryg counts the number of product categories per country, meaning, the 'House/Villa' category is iolistically and mainly at the product level, Tryg sets its targets and measures them within product categories *Since the assessment of a product's compliance with the EU's five technical screening criteria is conducted A product category is defined as one or more insurance products covering the same object, such as a house counted three times because all three countries offer this insurance category.

Human and labour rights policy. This implies the
commercial business area has been responsible
for identifying theses premiums in their systems
these purposes. Tryg has utilised relevant NACE
companies comply with international standards
transport or manufacture of fossil fuels
use of due diligence processes to continuously
property or other assets dedicated to
based on the NACE codes in scope. Premiums
codes to identify these activities e.g. related to
from customers active in these activities have
Human and labour rights: Tryg follows the UN
operations, suppliers and customers. Insights
for human rights, corruption, taxation and fair
identify, prevent and, if relevant, mitigate any
(coal, oil and gas), as well as the insurance of
adverse human rights impact across its own
Multinational Enterprises as described in its
Guiding Principles on Business and Human
screenings or from employee engagement
numerous weather events affecting Tryg's
premium income related to the extraction,
The taxonomy-aligned ratio must exclude
been excluded from the numerator in the
Comply with minimum social safeguards
calculation of its Taxonomy-aligned ratio.
are gathered from supplier and customer
mining and quarrying or extraction. Each
mitigation actions and monitoring of the
processes to ensure strong governance,
The minimum social safeguards ensure
For each of these, Tryg has established
awareness and understanding, proper
Rights and the OECD Guidelines for
potential impacts outlined below:
Do no significant harm
competition.
customers.
vehicles.
storage,
customer surveys. To ensure Tryg can also meet
Claims handlers regularly go through an internal
customers' future needs and demands, relevant
research. Additionally, Tryg Denmark and Trygg-
Customer satisfaction - including within claims
contingency plans in place for both Private and
authorities in planning and protecting assets or
measures to assist both customers and public
High and fair standards for claims and service
adaptation efforts. Tryg has prepared to share
climate change risk scenarios, interviews with
handling - remains one of the key parameters
activated in case of a large-scale claims event
Tryg is dedicated to enhancing data quality to
These analyses included relevant claims data,
Denmark and Sweden for analytical research
Commercial customers, that are ready to be
Hansa will, upon request and free of charge,
claims handlers and sales departments, and
identifying risks and vulnerabilities, thereby
improving decision-making in planning and
share claims data with public authorities in
applicable laws, including after large-scale
activities against weather-related damage.
natural disasters. In all countries, Tryg has
involves continuously identifying effective
such claims data with public authorities in
training programme that enables them to
for Tryg. It is noteworthy to see customer
Norway, making it available for analytical
always handle claims in accordance with
Tryg's commitment to claims prevention
provide authorities with better tools for
Sharing climate-related claims data
customer insights will be taken into
related to different climate risks.
consideration.
purposes.
related coverage, Tryg has reviewed the relevant
and are as such targeted towards the customers
continuously work to ensure that customers are
predicts cloudbursts or storms and can forward
text messages to customers to notify and guide
this to customers together with a reminder and
importance of climate adaptation and enabling
climate-related perils for the products targeted
as Naturskadeordningerne in Denmark and the
by Tryg or other relevant insurance pools, such
about the importance of prevention measures
and the impact that preventing climate-related
When a cloudburst is approaching, Tryg sends
Through data agreements with local suppliers,
belongings. The alerts focus on local warnings
insurance coverage
evaluation of climate-related damage covered
for alignment. The analyses were based on an
As part of the strategy towards 2027, Tryg will
informed about relevant climate-related risks
lead to discounted premiums or avoidance of
customers' needs and demands for climate-
actual and stated
Tryg regularly communicates to customers
and the benefits of prevention - enhancing
needs and concerns in relation to climate-
Tryg is alerted when the weather forecast
Norwegian Naturskadepool, as well as an
them about relevant preventive actions.
advice on how to best safeguard their
To ensure that aligned products meet
knowledge and understanding of the
customers to take relevant action.
assessment of customers'
damage can have on their
Climate-related cover
related risks.
the excess.
at risk.
rygg-Hansa in Sweden has aligned products for
that also account for future changes in climate
continuously updating its data and techniques
sources and climate projections based on the
enables Tryg to set more accurate premiums
to maintain a state-of-the-art standard. This
urged to store the assets indoors, which can
PCC's RCP scenarios. Tryg is committed to
risk of damage following extreme weather-
aligned a range of products, such as cabin,
are
Modelling and pricing climate risks
business and boat, while Tryg Norway has
contents, car, moped, motorcycle, tractor,
snowmobile, motorhome and boat.
n Tryg's risk modelling, climate risks
assessed separately from other risks. The most
relevant climate-related peril, defined as one or
more perils with the most significant impact on
claims, is integrated into the products. To
evaluate the impact of climate change on
pricing and future claims, Tryg uses historical
nternal data along with external weather
and weather patterns.
Product design and distribution
For products added in 2024, Tryg continues to
ensure that each Taxonomy-aligned product
includes a risk-based incentive for preventative
actions to encourage customers to reduce the
related events. In the Nordic region, the
changing climate and weather patterns produce
more water.
Customers with Taxonomy-aligned insurance
products are offered a reduced premium or can
avoid the excess if they install specific devices
that prevent weather-related claims. For house
or building products this can for example be
nstalling a backflow prevention valve or storing
contents on elevated levels in basements. For
motor- or boat-related products, customers are
satisfaction remaining high despite years with

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action.

surveys to identify areas of improvement and

external codes of conduct guide the overarching Anti-corruption and bribery: Tryg has a strong, training. For business areas with a potentially ensure and facilitate credibility, integrity and ndependence in its operations. Internal and performed together with applicable internal three-line of defence governance set-up to principles, and employees receive annual higher risk, annual risk assessments are training sessions.

affairs in accordance with its Tryg Tax Strategy taxation requirements of the OECD guidelines, and business strategy. Tryg complies with the that is closely aligned with Tryg's core values Taxation: Tryg conducts and manages its tax management set-up. Read more in the Tax through a Tax governance and Tax risk overview on page 34.

and decisions from relevant national authorities, and handle competition law issues in their dayreceives training in necessary tools to identify to-day work. Tryg monitors inquiries, notices training, Tryg seeks to continuously promote employees' understanding and awareness of including competition authorities across the competition laws. Senior management also Fair competition: Through regular internal Nordics. During 2024, there have been no convictions or violations concerning any of the above themes.

of the document.

Strategy

Introduction

Contents

III

Financial results

Governance

the alignment calculation method Contextual information about

Calculation of Taxonomy-aligned premiums

and data

guidance prescribes that only the portion of the calculating Taxonomy-aligned premiums as of product were included for alignment, the new Based on guidance from the EU Commission. premiums written from a Taxonomy-aligned such as cloudbursts, storms, drought, floods premium relating to climate-related hazards, 2024. Whereas, previously, the full gross Tryg has updated its methodology for etc., should be included.

available guidance of the EU Taxonomy. Each of these are aligned against Tryg's gross premium Different split methods are used, in line with written in order to ensure comparability.

premium for a specific product, the premium is If Tryg does not have the necessary data to identify and document the climate-related reported as 'non-eligible'.

Calculation of Taxonomy-eligible premiums

eligibility. If not, the premium will be reported as non-eligible. Due to limitations in extracting and eligibility. Unlike previous vears, only premiums related premium can be documented, either in calculation of eligible premiums. If the climateclimate-related cover are now counted in the documenting specific climate-related covers full or proportionately, it will be included for premiums for which Tryg has the necessary premiums will only include already aligned The updated methodology for calculating from lines of business explicitly including alignment also impacts the calculation of across all lines of business, the eligibility data. Annual Report 2024 | Tryg A/S | 97

Turnover-based share of insurance premiums and investment assets

Sustainability statement

Contents

ntroduction

Strategy

Financial results

Governance

Financial statements Sustainability statement

Total Taxonomy-alignment - Investment activities 2024

2024

to

be fully Taxonomy-eligible. Fund reporting data

directly. All exposures have been determined

Most of these asset class exposures are held

Real Estate:

through funds, while a minor portion is held

The weighted average value of all the investments of insurance undertakings that are directed at funding, or are associated with Taxonomy-aligned economic activities relative to the value of total assets covered by the KPI, with following weights for investments in undertakings per below:

I urnover-based: Turnover-based:
0.66 388,700,897
Capital expenditures-based: Capital expenditures-based:
0.66 389,229,077

Assets covered by the KPI relative to total investments of insurance undertakings (total AuM). Excluding investments in sovereign entities.

Coverage: 58,579,821,001
Coverage ratio: 96.1

Derivatives:

categorised pursuant to the Climate Delegated

Economic activities concerning the total

Assets for assessment

investment assets of Tryg have been

mitigation and/or climate change adaptation

Tryg makes investments in different asset

activities could be related to climate change

Act - including Annexes 1 and 2, as such

aligned as a precautionary assumption until data

quality is considered sufficient.

green bonds but are also considered non-

These assets are not included in the calculation of the KPIs. Part of the holdings are invested in

Sovereign, supranational and agency bonds:

available and is assumed non-aligned in the

reporting.

Article 8 or 9 whenever possible - or funds tha

can demonstrate an equivalent level of ESG

integration (especially relevant for non-EU

funds). Other ESG features are also evaluated,

including Taxonomy alignment.

Tryg seeks to select funds that are either SFDR

invested by external managers. At fund level,

Scandinavia, Tryg manages a large amount of

nvestment assets. Most of Tryg's assets are

As the largest non-life insurance company in

Taxonomy-aligned investments

nvestment assets

Taxonomy alignment data is currently not

(alignment). For directly held real estate,

is used to calculate the relevant KPIs

derivatives. These assets are not included in the Holdings include primarily fixed income calculation of the KPIs.

Other unlisted exposures:

The exposures include unlisted infrastructure equity positions, Taxonomy alignment data is calculate the relevant KPIs. For directly held and private equity held through funds, and available, fund reporting data is used to directly held unlisted equity positions. If currently not available.

Annual Report 2024 | Tryg A/S | 98

EU taxonomy eligibility is evaluated using NACE

Covered Bonds:

obtained from Sustainalytics for the purpose.

Disclosures are based on available data calculation method is presented below. classes, and a description of data and

codes provided by the EU Taxonomy Compass

Currently, Tryg does not have data available to

evaluate Taxonomy alignment, and eligible exposures are considered non-aligned as a

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considers a green bond Taxonomy-aligned if the

screening). This is a precautionary assumption

until data quality is considered sufficient.

bond is considered eligible (in NACE code

precautionary assumption. Part of the holdings

are invested in green bonds, but Tryg only

<-- PDF CHUNK SEPARATOR -->

The proportion of exposures to financial and non-financial undertakings not subject to Articles 19a and 29a of
The percentage of derivatives relative to total assets covered by the KPI.
DKK
The value in monetary amounts of derivatives
0
Directive 2013/34/EU over total assets covered by the KPI. Value of exposures to financial and non-financial undertakings not subject to Articles 19a and 29a of Directive
2013/34/EU.
For non-financial undertakings: For non-financial undertakings:
4,177,601,266
For financial undertakings: For financial undertakings:
54,402,219,735
The proportion of exposures to financial undertakings from non-EU countries not subject to
Articles 19a and 29a of Directive 2013/34/EU over total assets covered by the KPI.
Value of exposures to financial and non-financial undertakings from non-EU countries not subject to Articles 19a
and 29a of Directive 2013/34/EU.
For non-financial undertakings: For non-financial undertakings:
2,284,288,473
For financial undertakings: For financial undertakings:
8.031.054.444
The proportion of exposures to financial and non-financial undertakings subject to Articles 19a and 29a of
Directive 2013/34/EU over total assets covered by the KPI.
Non-financial undertakings:
Value of exposures to financial and non-financial undertakings subject to Articles 19a and 29a of Directive
Non-financial undertakings:
2013/34/EU.
0
Financial undertakings: Financial undertakings:
0
The proportion of exposures to other counterparties and assets over total assets covered by the KPI. Value of exposures to other counterparties and assets cover total assets covered by the KPI.
0
respect of life insurance contracts where the investment risk is borne by the policy holders, that are directed at
than investments held in
The proportion of the insurance or reinsurance undertaking's investments other
funding, or are associated with, Taxonomy-aligned economic activities.
insurance contracts where the investment risk is borne by the policy holders, that are directed at funding, or are
Value of the insurance or reinsurance undertaking's investments held in respect of life
associated with, Taxonomy-aligned economic activities.
378.109.317
The value of all the investments that are funding economic activities that are not Taxonomy-eligible relative to
the value of total assets covered by the KPI.
Value of all the investments that are funding economic activities that are not Taxonomy-eligible.
54,400,839,904
The value of all the investments that are funding Taxonomy-eligible economic activities, but not Taxonomy-
aligned relative to the value of total assets covered by the KPI.
Value of all the investments that are funding Taxonomic activities, but not Taxonomy-aligned
relative to the value of total assets covered by the KPI.
3.790.280.199

Annual Report 2024 | Tryg A/S | 99

Breakdown of numerator of the KPI 2024
DKK
ಳಿರ
The proportion of Taxonomy-aligned exposures to financial undertakings subject to Articles
19a and 29a of Directive 2013/34/EU over total assets covered by the KPI.
Value of Taxonomy-aligned exposures to financial and non-financial undertakings subject to Articles 19a
and 29a of Directive 2013/34/EU.
For non-financial undertakings: For non-financial undertakings:
Turnover-based: Turnover-based:
0
0
Capital expenditures-based: Capital expenditures-based:
0
0
For financial undertakings: For financial undertakings:
Turnover-based: Turnover-based:
0
0
Capital expenditures-based: Capital expenditures-based:
0
0
Capital expenditure-based:
0.65
Capital expenditure-based:
378,109,317
The proportion of Taxonomy-aligned exposures to other counterparties and assets covered
0.65
378,637,497
by the KPI. Value of Taxonomy-aligned exposures to other counterparties and assets in over total assets covered by the KPI.
Turnover-based: Turnover-based:
0
0
Capital expenditure-based: Capital expenditure-based:
0
0

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

Annual Report 2024 | Tryg A/S | 100

of the document.

Breakdown of the numerator of the KPI per environmental objective Nuclear and fossil gas related activities (Appendix XII)
Nuclear and fossil gas related activities (Appendix XII) Nuclear energy related activities 2024
Nuclear energy related activities
Breakdown of the numerator of the KPI per environmental objective demonstration and deployment of innovative electricity generation facilities that
The undertaking carries out, funds or has exposures to research, development,
NO
Taxonomy-aligned activities 2024 produce energy from nuclear processes with minimal waste from the fuel cycle.
Provided 'do-no-significant-harm' (DNSH) and social safeguards positive assessment The undertaking carries out, funds or has exposures to construction and safe
operation of new nuclear installations to produce electricity or process
0/2 0/2 heat,including for the purposes of district heating or industrial processes such as
2
NO
lurnover: Transitional activities: hydrogen production, as well as their safety upgrades, using best available
0.66 0.59 0.59 technologies
(1) Climate change
mitigation
CapEx: Enabling activities: purposes of district heating or industrial processes such as hydrogen production
The undertaking carries out, funds or has exposures to safe operation of existing
nuclear installations that produce electricity or process heat, including for the
NO
0.66 0.66 0.66 from nuclear energy, as well as their safety upgrades
I urnover: Transitional activities: Fossil gas related activities
0.59 The undertaking carries out, funds or has exposures to construction or operation
2) Climate change
adaptation
of electricity generation facilities that produce electricity using fossil gaseous
ട.
tuel
NO
CapEx: Enabling activities: The undertaking carries out, funds or has exposures to construction,
0.59 0.59 0.59 refurbishment, and operation of combined heat/cool and power generation
facilities using fossil gaseous fuels.
9
NO
The undertaking carries out, funds or has exposures to construction,
refurbishment and operation of heat generation facilities that produce heat/cool
using fossil gaseous fuels.
NO
Contextual information

Governance

Financial results

Strategy

Introduction

三 Contents

Tryg's investment portfolio consists of Nordic covered bonds and a minor share of real estate. I.e. there is no exposure to specific nuclear and fossil gas related activities.

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Social

S1 Own workforce

S4 Consumers and end-users

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of the document.

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

81

Strategy

Financial results

Governance

Financial statements

opportunities

60

insurance company, employees are high-skilled Tryg can directly impact its employees through Norway and Sweden. Employee well-being and engagement is critical for Tryg to deliver on its office workers, primarily located in Denmark, ts established company culture, benefits, policies and practices. As a Scandinavian strategy and targets.

Negative impacts

terms of gender pay inequality and harassment. Potential negative impacts are identified in

As described on page 1 1 3, gender pay inequality that it is a structural issue that requires a variety exists. Tryg recognises this, but also recognises of initiatives to address the many underlying aspects.

been launched to help push towards more equal equity and inclusion, including establishing the creating a workplace with a focus on diversity, mechanisms behind gender pay equality. In previous years, a number of initiatives have Tryg has for many years been dedicated to representation and pay between genders. data foundation and understanding the

actions are not in place. Tryg has a no tolerance Harassment is identified as a potential negative encourages employees to raise concerns if they discrimination and harassment policy, and mpact that can occur if proper mitigation experience anything related to this. Annual Report 2024 | Tryg A/S | 103

Positive impact

employees, and for enabling them to perform at creating a company culture offering purposeful and flexible work, allowing for leisure time, and work. This is central to retaining and attracting ensuring proper influence in their day-to-day Tryg can positively impact employees by their full potential.

engagement and improved collaboration as well employees in the sense that they can be their Fostering and cultivating a diverse, equal and as more diverse thinking, which benefits not only the organisation but also customers. nclusive culture also positively impacts true self at work. It creates employee

S1-6_02 Number of employees: The headcount represents the number of employees with
The total headcount split into the main countries of operation: Denmark, Norway, Sweden
employment status 'active'. It includes the employment types; permanent, temporary and
headcounts are split into male, female, not reported and others in the organisation, and
51-6_02 Total gender distribution headcount and total gender distribution ratio: Total
and others. Others is primarily represented by Tryg Trade, which is not included in the
employees are people not employed or salaried by Tryg. The global employment type
country. All figures are an average of headcounts during each month of the reporting
also reported as respective ratios. Gender is specified by the employees themselves.
non-guaranteed hourly paid employees. The employees are divided by gender and
S1-7_02 Non-employee workers in the own workforce (headcount): Tryg's non-
Not disclosed
0
0
A thin red line indicates the mandatory tables as defined by the ESRS.
period, with the figures determined at the end of each month.
External' is used for registering non-employee workers.
Othera)
0
0
0
0
S1-6 05 Country distribution
Accounting principles
other social figures.
Male
3,648
350
89
4,087
2019
54
46
0
Female
3,499
3,102
74
323
0
O
O
O
0
O
O
O
Limited assurance in 2023
4,350
7,943
3,591
55
45
0
2023

2024
3,743
2,352
2,804
2024
7,587
4,087
3.499
54
46
0
0
1.492
0
Male
Unit
% male
% female
Female
Other
Number
Number
reported
Number
Number
Number
% other
reported
Not
% not
Characteristics of non-employee workers in the
Characteristics of the undertaking's employees
Employment types and gender (headcount)
Total gender distribution headcount
Number of non-guaranteed hours employees
Non-employee workers in the own
Country distribution: Denmark
Total gender distribution ratio
undertaking's own workforce
Country distribution: Sweden
Country distribution: Norway
Number of permanent employees
Number of temporary employees
workforce (headcount)
Number of employees
Number of employees
(headcount)
Social data
S1-6 05
S1-6 05
ESRS ID
S1-6 05
S1-6 02
S1-7_02
S1-6 02
Contents
Introduction Strategy Financial results Governance Sustainability statement Financial statements
Total
7,587
6,751
163
673

ª Gender as specified by the employees themselves.

Annual Report 2024 | Tryg A/S | 104

Contents III

ntroduction

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Policies related to own workforce

culture where everyone feels equally included. A that reflect the society we live in is assumed to well-being of employees is critical for creating diverse pool of employees and managers with retain the full pool of talent. Under the tagline different backgrounds, skills and experiences Tryg is committed to providing a healthy and engaging working environment. Securing the an attractive workplace and for being able to "Tryg as you are', Tryg strives for a company better understand and match the changing needs of Tryg's diverse customers.

ultimately approved by the Supervisory Board driving positive impacts towards ensuring an inclusive, engaging and attractive workplace. mitigating potential negative impacts and Each of them are reviewed annually and Four policies guide Tryg's work around and hereafter published on tryg.com.

  • Sustainability policy
  • Human and labour rights policy
  • Tryg's Code of Conduct (CoC)
    • underrepresented gender Policy and target for the

Sustainability policy

Tryg's Sustainability policy guides the processes Compact and the UN Sustainable Development for fulfilling the sustainability strategy and the legal requirements as well as for adhering to public commitments such as the UN Global

Specifically for Tryg's own employees, the policy internationally recognised human rights and the where everyone is treated with equal dignity and core conventions of the International Labour outlines Tryg's commitment to respecting commitment to create a company culture Organization (ILO). It guides the overall

respect and feels equally included to ensure that all employees are comfortable being their true self at work.

Human and labour rights policy

fryg's commitment to respect all fundamental The Human and labour rights policy describes human rights and decent working conditions.

internationally recognised human rights such as and principles in working life. The commitment Cultural Rights from 1966, the UN Convention on Civil and Political Rights from 1966 and the ILO's core conventions on fundamental rights specifically address trafficking, forced or child the UN Convention on Economic, Social and covers human rights at large, and does not undamental human rights means labour

and business relations, and in the supply chain. human and labour rights in its own operations contribute or be linked to adverse impacts on through its products and services, customers Tryg recognises that it can potentially cause,

prevent and mitigate risks of adverse impacts on C Guidelines for Multinational Enterprises, which human and labour rights both internally in our organisation and across the value chain. Due means that it continuously works to identify, Tryg supports the UN Guiding Principles on Business and Human Rights, and the OECD the limited exposure, there is no workplace accident prevention policy or management svstem in place.

Tryg's Norwegian branch is subject to the Norwegian Transparency Act.

Norwegian Transparency Act on page 62. Read Tryg's reporting according to the

Trvg's CoC

which Tryg's employees and other parties acting customers, colleagues, competitors, suppliers on Tryg's behalf must familiarise themselves Tryg's CoC addresses all the key issues with and comply with in their interactions with and other stakeholders.

It describes how Trygexpects everyone to, for example:

  • Contribute to promoting equal opportunities and safe working conditions for all colleagues
  • employees take action against behaviour environment where it is expected that hat may be experienced as offensive Create a safe and pleasant working
  • Refrain from discrimination of employees oolitical views or national, social or ethnic orientation, beliefs, religion, skin colour, based on gender, age, disability, sexual origin
  • stereotypes and prejudices they may hold about people different from themselves Support shared responsibility to respect Be aware of and try to reduce the

numan rights

Annual Report 2024 | Tryg A/S | 105

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S1-1

Be aware of and express concerns about actual or suspected negative impacts on human rights.

For managers it includes:

  • Acting as role models to uphold high moral and ethical standards
    • Actively ensuring that their employees are aware of Tryg's rules and safeguards
  • Taking action against inappropriate behaviour.

principles. This is also part of the onboarding for consequences for employment. Each year, all employees complete CoC training and take a test to confirm their understanding of its Any violations of the CoC may have new employees.

Policy for the underrepresented gender

The Underrepresented gender policy applies to all employees in Tryg Forsikring A/S and guides long-term objectives: the

  • equal treatment and equal opportunities for To promote awareness of and attention to women and men.
    • To achieve representation for women at all overall distribution of women and men levels of management that reflects the in Trvg.
  • performing the same job or a job of the opportunities for women and men To promote equal pay and equal same value.

opportunities while complying with applicable It ensures that Tryg delivers on its ambition of creating a gender balance and equal rules and legislation in this area. HR is responsible for working with diversity and inclusion as well as promoting the under-

represented gender through initiatives, goal developments: these actions are described setting and continuously monitoring more in the sections below.

Processes for engaging with own workforce

Engagement with and remedy for workforce on human and labour rights

actual and potential adverse impacts on human and labour rights internally in the organisation. insights, such as employee or whistleblower surveys, as part of a due diligence to identify ases and employee engagement and pulse continuously assesses relevant data and As part of Tryg's commitment, Tryg

Employee engagement survey

and well-being of employees in order to be able the year. Tryg conducts employee engagement dialogues around issues that can be improved. understanding of the motivation, engagement to create the best possible workplace. During surveys to enable employee feedback and Tryg wants to ensure close alignment and

for individual employees to ensure they have the The surveys are an important tool for Tryg to be completed, discussions and follow-up plans are undertaken in the respective divisions, sections best possible conditions for fulfilling their work. The annual survey is conducted in the autumn. and teams to ensure that the insights feed into able to deliver on its financial results. but also and a shorter Pulse survey at mid-year. Once actions.

The HR function is responsible for conducting the engagement survey and managers are responsible for the follow-up.

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Contents

Strategy

Financial results

Sustainability statement

Governance

2024

llnit

The survey is carried out by an external provider employee exposure to harassment or offensive motivation, management, team collaboration, environment. Questions specifically related to behaviour ensure that employees have the working conditions, payment and terms of and covers themes such as engagement, employment, training and development, harassment and psychological working opportunity to speak up.

communication committees at the regional and

employee organisations, Tryg has works and

Nordic level. The purpose of the committees is

The committees are composed of members of information exchange across the organisation.

acceptance through open dialogue and

to promote mutual understanding and

the Executive Board, HR leadership and

employee and union representatives.

To facilitate dialogues across trade unions and

Engagement with trade unions

ever before, Tryg is transforming. Change is now The result of the 2024 survey showed a still high level of engagement at 77 out of a maximum of 75. The result is a decline from last year's result offers more opportunities and challenges than 100, above the Nordic industry benchmark of a fundamental condition and it is satisfying to of 79, but a slight increase from the mid-year see that Tryg has maintained its high level of competitive and strong in a market that Pulse survey in the spring. To remain engagement.

engagement, career development and diversity

and inclusion initiatives.

In addition to the survey, each employee has order to ensure continuous engagement and performance appraisals two times a year in development.

Employee turnover [S1-6 ] ne management met de lange met de lange met de lange en de lange en de lange en de langer en de langer en de langen de langen de langen de langen de langen de langen de lange

ESRS Unit 2024 2023
S1-6 11 Employee who have left undertaking Number .730 405
12
S1-6
Employee turnover నిర 22 8
Share of voluntary leavers (of turnover
rate)
ಗಿರ L
C
T
(of
Share of involuntary leavers P
turnover rate)
જુરી 8
imited assurance in

Collective bargaining coverage and social dialogue ESRS ID

S1-8 01 Percentage of total employees covered by collective bargaining
agreements
bargaining agreements: Tota
Collective o
ಗಿರ ਰੇਤੇ
ark
agreements: Denm
bargaınıng
Collective
ಳಿಕ 88
agreements: Norway
bargaining
Collective
જુદ 94
agreements: Sweden
Collective bargaining
ಗಿರ 100
51-8 06 Employees covered by workers' representatives
covered by workers' representatives: Denmark
Employees
96 8
8
Employees covered by workers' representatives: Norway ಗಿರ 94
Employees covered by workers' representatives: Sweden ర్గం

Social dialogue

organisation, changes in terms and conditions

Organisational changes, downsizing the

Among topics discussed in 2024 were:

related to workforce reduction, changes to

employee-related policies, employee

પાવાળદ્યાદ
2024 Collective Bargaining Coverage Social dialogue
Employees - EEAa) Workplace representation
Coverage Rate (EEA only)
0-19%
20-39%
40-59%
60-79%
Denmark Denmark
80-100% Norway Norway
Sweden Sweden

Accounting principles

of, respectively, voluntary and involuntary leavers by the average total headcount. The number involuntary leavers. The share of leavers within the year is calculated by dividing the number S1-6 11 Employees who have left undertaking: Total leavers include both voluntary and covers all employees, including temporary and non-guaranteed hourly paid employees.

employees leaving within the year divided by the average headcount during the financial year The number includes all employees, including temporary and non-guaranteed hourly paid S1-6_12 Employee turnover (headcount): The turnover rate is based on the total share of employees.

2019

529

Employees that have a collective bargaining agreement divided by headcount per country. S1-8 01 Percentage of total emplovees covered by collective bargaining agreements:

S1-8 06 Employees covered by workers' representatives: The total percentage of employees There is a total of seven different collective bargaining agreement across Tryg.

covered by workers' representatives split by country level due to different legislation across Denmark, Norway and Sweden.

a) EEA: European Economic Area

Strategy

Financial results

Sustainability statement

Governance

Processes to remediate negative impacts and channels for own workforce to raise concerns

HR. Employees also have the option of involving managers' manager, or through the help of representative, occupational health and safety discrepancies can be handled by the manager representative, HR, or use Tryg's anonymous encouraged and aimed for that any potential whistleblower mechanism. It is generally concerns with their direct manager, staff Employees in Tryg can at any time raise a workers' representative. the

employee is expected to be aware of and report any concerns about non-compliant conduct, or actual or suspected lack of respect for human and labour rights in its own business, among communicated via the intranet, employment Tryg's CoC explicitly addresses how every contract and the annual Code of Conduct partners or in the supply chain. This is training.

Whistleblower hotline

employees to report concerns relating to serious matters directed against an employee, such as harassment, sexual harassment or violation of Tryg's whistleblower hotline is available for all discrimination, psychological violence, human rights.

whistleblower unit, consisting of the compliance Forsikring A/S and the Chairman of Tryg's Audit and Risk committee. Employees can choose to be anonymous but are encouraged to identify themselves, though with the reassurance that Whistleblowers are protected against reprisal officer in Tryg A/S, the Legal Director of Tryg Reports to the whistleblower scheme are received and processed by the internal their identity will remain confidential. under the Whistleblower Act.

2024 Unit ncidents of discrimination ESRS ID

2019

2023

14

11

Number

S1-17_02 Number of incidents of discrimination

Accounting principles

S1-17_02 Number of incidents of discrimination is a collective term for cases of discrimination, bullying, sexual harassment and other types of harassment that can occur at the workplace. Cases are reported to the HR department through leaders, union or employee representatives or through the Whistleblower hotline.

Taking action on material impacts on own workforce

mportant task in enabling employees to create For the benefit, retention, engagement and a purposeful and well-balanced work life. performance of employees, Tryg has an

for flexibility, influence and purpose. Tryg works across a range of initiatives to address material conditions available to help facilitate the need impacts, risks and opportunities related to its Determining the right balance is an individual responsibility, but Tryg can make relevant own workforce.

Allocation of resources

responsibility for ensuring adequate measures 「ryg's HR department has operational for employee-related impacts.

responsibility and resource use is decentralised across Tryg. In practice, the theme is integrated ranging from considerations in the recruitment process, composition of teams, to action plans advancing the diversity and inclusion agenda for addressing improvement points from the One person has dedicated responsibility for across the organisation in ways of working, engagement survey, and as such the across the organisation.

Contents |||

ntroduction

Strategy

Financial results

Governance

Financial statements

Sustainability statement

actions to avoid discrimination and harassment Creating a diverse working place, and taking

equity and inclusion with both ongoing and new launched on Tryg's intranet, so that employees can easily find relevant information and tips on In 2024. Tryg continued its work with diversity initiatives. A dedicated site covering initiatives within diversity, equity and inclusion has been how to get involved in the work.

largest offices in Denmark, Norway and Sweden now have reflection rooms that can be utilised Actions have also been taken to increase the for meditation and prayer. Denmark has also inclusiveness of office environments. The implemented gender-neutral bathrooms.

other, or choose not to register in the interna HR system, allowing people to freely choose themselves as respectively female, male, or As of 2024, employees in Tryg can identify their preferred pronoun.

Internal employee resource groups to foster understanding and inclusion

Understanding is key to creating an inclusive ethnic origin, gender, age, sexual orientation, workplace with a diverse representation of health status, disabilities, political opinion, religious beliefs or other facets or needs. To facilitate this, Tryg has two internal resource focusing on LGBTQ+ people, and the Sunflower groups based in Denmark: the Rainbow group, group, focusing on invisible disabilities.

engagement and ultimately a workplace where everyone is comfortable being their true self. dedicated purpose to share insights, create Common for the two resource groups is a

Rainbow resource group

Pride month, the network is active in co-hosting purpose. Creating an inclusive and safe working employees who identify as LGBTO+ and also of barriers that LGBTQ+ persons might face in the employees who act as allies, which is the exact environment requires an effort from everyone, events together with Tryg to further shed light, every quarter to discuss specific conditions or The Rainbow resource group consists both of educate and involve colleagues in the agenda. workplace. In connection with international supporting the agenda. The network meets and allied colleagues play a crucial role in

Strong feeling of inclusion among employees

ncludes specific questions about inclusion. Like signal that employees feel safe being their true last year, these questions received the highest scores across all categories, which is a strong self at work and that they experience equal The annual employee engagement survey opportunities for all.

Making the invisible visible

nclusion of people with invisible disabilities and With the purpose of making the invisible visible, programme with the purpose of ensuring Tryg supports the Hidden Disabilities Programme, which is an international special needs.

structures or behaviour that are not inclusive or understand the challenges that colleagues with discuss how Tryg can create the most suitable enables employees to engage in the area and where people do not feel safe. The group can help Tryg identify blind spots where further nvisible disabilities face, which can lead to An internal Tryg sunflower resource group conditions for all. It can be difficult to fully

At Tryg, there are equal identify, age, ethnicity, religion, disability, etc. regardless of gender opportunities for all, sexual orientation.

At Tryg, I can be who I am.

makes sure everyone in the team is heard and My direct manager feels included. Annual Report 2024 | Tryg A/S | 109

Sustainability statement

Financial statements

maternity/paternity leave for women, men and co-parents, and quarterly reporting on gender drive the change are a focus on unconscious lower. Among the initiatives in place to help bias in talent reviews, equal conditions of diversity across all management levels.

place when recruiting for leadership positions to inclusion and minimising bias in the recruitment applicants is too limited. In Denmark, Tryg has a stringent recruitment and approval process in searches for management positions in cases consistent focus in the recruitment process. Among the initiatives are external candidate recruitment partners are trained in ensuring ensure a gender-balanced population. All where the level of diversity in the pool of Tryg also promotes diversity through a process

To increase the share of women in management positions, Tryg has defined targets for different Accounting Principles). This also includes the levels of management (see definitions in the lower levels of management as a means for building up the talent pool.

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Introduction

Strategy

Governance

Contents III

Introduction

Strategy

Targets

diversity at management levels in its current and Tryg has defined targets for increasing gender coming strategy period.

Building on progress and initiatives established women across all employees, and 43% women in the previous strategy period, Tryg remains management levels. Currently, Tryg has 46% committed to ensuring a minimum of 40% gender representation across each across all levels of management.

that the relevant and necessary measures are in internally and achieve a gender balance on each The target of minimum 40% covers all levels of management levels, the aspiration is to ensure the organisation with the primary focus on the female representation. By focusing on gender most senior roles as these have the lowest place to be able to advance female leaders proportionality across the different level of management. Tryg follows market practice and defines gender balance as when neither women nor men are represented by less than 40%.

respectively 2024, 2030 and the 2026 target for 'Other management levels' that is mandatory by The table on page 112 shows the targets for Danish law.

Executive Board. The second level is managers below the Supervisory Board. The first level is with staff responsibilities reporting directly to according to BEK no. 503 Section 143 (2) of 23/05/2024 as the two management levels the Executive Board and persons who are organisationally on the same level as the 'Other management levels' are defined members of the Executive Board. Annual Report 2024 | Tryg A/S | 111

Danish legislation. with three of nine (33%) nonemployee elected members being women. No distribution that is considered equal under Tryg's Supervisory Board has a gender specific target is therefore defined.

Setting targets and involving affected stakeholders

diversity at management level is owned by the HR department and is part of the corporate process for developing the 2027 strategy. The process for setting targets for gender

internal stakeholder engagement and alignment. The strategy and targets are ultimately approved Initially the high-level strategic ambition for the area is defined, followed by a process to further concretise the target. The process involves by the Supervisory Board.

Further, employee representatives, who are also potentially affected stakeholders, are involved in the review process as part of the Supervisory Board's review.

Financial results

51-9_02 Gender distribution, top management level: Gender distribution at
Executive Board and persons who are organisationally on the same level as
employed in a management position during the last month of the reporting
the upper level in Tryg called 'Top management', which consists of 'Senior
defined according to BEK no. 503 Section 143 (2) of 23/05/2024. It is two
calculated at the end of the reporting period and include all headcounts in
Gender distribution, all management levels (headcount): The number of
types of either 'permanent' or 'temporary'. The indicator includes Tryg's
employment
Gender distribution, director level: Gender distribution on the second
management levels below the Supervisory Board. The first level is the
are
S1-9_03 - 05 Employee age groups (headcount): The age groups are
responsibilities reporting directly to members of the Executive Board.
Gender distribution, the other level of management: This indicator is
O
O
O
C
at management level is the year-end headcounts who
management level, the director level, is based on job level or role.
24
28
2023
47
Limited assurance in 2023
the Executive Board. The second level is managers with staff
period. A manager must be an 'active' employee with the
Vice President', 'Vice President' and 'Executive Board'.
2024
26
49
25
Tryg. The age groups are > 30, 30-49 and 50+years.
Unit
%
%
ల్లో
Employees, 50 years and
Employees, 30-49 years
Employees, < 30 years
four levels of management.
Accounting principles
Employee age groups
above
employees
S1-9_03
S1-9 04
51-9 05
ESRS ID
Targets
2030
40
40
40
-5
-4
2024

Perfor-
-1
target
mance vs.
a)
33
33
Targets
41
41
2024
2019
46
0
35
0
0
0
O
O
0
O
O
O
0
0
0
O
0
0
0
0
O
O
0
O
O
O
O
59
480
339
40
15
73
24
74
26
રે 3
29
2023
0
0
0
27
69
0
0
22
0
0
Limited assurance in 2023
41
0
7 1
2024
432
332
0
43
0
0
29
0
68
0
0
6
112
0
64
36
0
0
25
10
0
29
0
0
0
57
0
32
0
0
9
19
1
Unit
% male
% not reported
Number male
% male
% not reported
Number male
Number female
% male
% female
Number male
reported
% male
Number male
Number female
% female
reported
% not reported
Number female
% female
% not reported
reported
% female
Number female
reported
Number not
Number not
Number not
% other
Number not
Number other
% other
% other
% other
Number other
Number other
Number other
Gender distribution at management levels
Gender distribution,
Gender distribution.
Gender distribution,
Gender distribution,
levels (headcount)
top management
the other level of
all management
director level
management
a) Target for June 30, 2026
level
S1-9 02
ESRS ID
2019
16
53
31

S1-9

Tryg has a gender-neutral remuneration policy
and strives for equal pay. However, it is
of responsibility - not on
the specific person currently holding the
complexity and degree
ESRS ID Unit 2024 2023 2019
accomplished a complete gender pay balance
acknowledged that Tryg has not yet
position. Employees that participated in regular
performance and career development
51-13_02
ಗಿಂ 60 0
66
analyses to better understand where there are
Tryg works purposefully to improve data and
ryg regularly launches
differences. Tryg Denmark has for the past
initiatives that aim to minimise structural
To reduce inequality, T
male
Number
2,414 O
2,557
causes. Tryg is currently preparing for the EU
differences as well as their respective root
where every parent, regardless of gender or
couple of years had a parental leave policy
Employees that participated in regular temale
Number
2,120 O
2,282
pay transparency directive and is continuously
working on identifying and reducing pay gaps
within the organisation.
of paid parental
entation in 2022, male
employees' parental leave increased from an
5 weeks
relation, is entitled to 2
leave. Since its implem
performance and career development
by gender
S1-13_03
Number
other
0
architecture with specific job levels and salary
In June 2024, Tryg introduced a new job
average of 8.2 weeks to 17.22 weeks in 2024
extraordinary pool to
Tryg has introduced an
Number
not
reported
1 O
0
packages tied to these. This will enable Tryg to
packages will be based on the role and level of
increase fairness and transparency, as salary
an employee as well as internal and external
benchmarks. The job levels are defined by
increase gender pay equality. S 1-13_04 Average employee training hours Hours 3 20
Accounting principles Hours
male
3
reviews divided by the total number of employees (permanent) in Tryg minus employees not
development reviews: Total number of employees that have participated
S1-13_02 Percentage of employees that participated in regular perform
in scope for career development and training e.g. students. Figures are m
anaged in Tryg's
in development
ance and career
Average employee training hours by
gender
S1-13 04
Hours
Hours
female
other
3
0
S1-13_02 Employees that participated in regular performance and career development
global HR system.
reported
Hours not
0
S1-13_03 and S1-13_04 Average employee training hours per person and by gender: Only
development reviews, broken down by gender (male, female, other, and not reported).
reviews: The number of employees that have participated in regular perf
ormance and career Limited assurance in 2023 0
includes mandatory compliance training. The figure is reported as an average per person and
split by gender. The figures are managed in Tryg's three learning platforms.
Pay ratio
pay gap by calculating the difference between average gross monthly earnings of males and
S1-16_01 Gender pay ratio per country: This indicator measures the average female-male
ESRS ID Unit 2024 2023 2019
females that are included in the headcount figure. Gender pay ratio - Denmark
S1-16 01
ಗಿರ 3
S1-16_02 Annual total remuneration ratio: Total annual remuneration ratio of the highest Gender pay ratio - Norway
S1-16_01
ಗಿರ S
paid employees to the median annual total remuneration for all employees excl. the highest Gender pay ratio - Sweden
S1-16 01
70 3
paid employee. Annual total remuneration ratio
S1-16 02
ల్లి 21 O
21
9

三 Contents

Introduction

Financial statements

Sustainability statement

Governance

Financial results

Strategy

architecture w

Accountin

S1-13_02 P

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

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of the document.

S1-16 S1-13

Strategy

Consumers and

end-users

Material impacts, risks and opportunities

adequate protection against unforeseen events. economic losses and unforeseen expenditures In essence, Tryg manages risks on behalf of its customers, which creates a safety net for responsibility to provide customers with As an insurance company, Tryg has a

customers. Yet, this comes with a responsibility Tryg needs to be well positioned to understand product offerings that benefit both Tryg and its of ensuring transparent and ethical processes claims prevention. The prevalence of data in understanding customer needs, the value of its customers and their particular needs for solutions can contribute to more precise development of artificial intelligence (AI) personalising offerings, as well as the for how data is handled and applied.

is handled can impact all types of customers for about its customers on a daily basis, and how it all types of products. Data is the basis of Tryg's determine prices and coverage, handle claims Tryg handles personal and confidential data business, and a prerequisite for Tryg to and safeguard its business model.

Negative impacts

governance and policies in place for handling unlawful management of data can negatively impact Tryg's customers, and having strong Any potential unethical, irresponsible or

'Tryg' means feeling protected and cared for in Danish

64-1 -

relevant that customers can trust that their data and applying data to customise products and determine prices is key. In light of the rise of is handled with due care and consideration. automated or AI solutions, it is ever more

that data is used in a responsible manner that is transparent, fair and thoughtful of the customer dependent on relevant and accessible products such, Tryg has established processes to ensure and services that can help protect them agains any negative impact of unforeseen events. As Furthermore, society and customers are

handling are considered general for the industry and not related to a specific group of customers The potential negative impacts regarding data

Positive impact and opportunity

provide insurance to its customers. Insurance can provide peace of mind for customers and protect them against uncertainties related to Data is the foundation for Tryg to be able to property damage or sickness. e.g.

whether that relates to potential cyber threats, relevant products that respond to some of the supporting and protecting customers against weather-related damage to their assets, or health problems. This is an integral part of main challenges faced by our customers, unforeseen events. Tryg aims to develop An opportunity is identified in terms of

「ryg's strategy and its purpose, 'As the world changes we make it easier to be Tryg1'.

Policies related to consumers and end-users

used to target the specific product offerings and To fulfil the societal obligation of safeguarding handling, application and storage of the data accessible products, data is key, as is the customers and developing relevant and determine prices.

Policies for managing material impacts with responsible and ethical use of data and the regards to Tryg's customers centre around protection of rights.

Data - responsible use, handling and protection

particularly confidential and personal data. Tryg governance setup that allows the potential of Al technology to be harnessed while also ensuring standards and thoughtful consideration of how To ensure ethical use of data, Tryg refers to the With the increased focus and application of AI association Insurance & Pension Denmark as internationally agreed standards. Data ethical oractices are based on three main principles Transparency, free choice and data security. Data Ethical Codex from the Danish trade has taken the first steps in establishing a well as relevant legal requirements and to apply and safeguard customers' data solutions comes a need for high ethical

Annual Report 2024 | Tryg A/S | 114

Financial statements
Sustainability statement
labour rights in order to monitor performance.
parameters specifically including human and
Commercial customers of a certain size are
furthermore screened according to ESG
the product does not have unfavourable effects
approval process. The purpose is to ensure that
All new products and significant adaptations of
existing products must go through a product
customers and that the product provides value
for customers, unintentionally discriminates or
appropriate measures have been taken to
prevent or mitigate any adverse effects on
negatively impacts equal treatment, that
for the customer.
and share guidance and best practices with the
follow developments on e.g. equal treatment,
Tryg's Legal and Quality departments closely
relevant business areas as appropriate.
Furthermore, one of the most important tasks of
all Tryg's customer-facing functions is to deliver
good customer experience. As an insurance
company, Tryg has a responsibility to deliver
e
qualified, understandable and relevant advice
beyond this and includes making sure that
measures, etc. But our responsibility goes
with regards to coverage and preventive
processes and decisions on claims are
necessary practical or emotional support they
transparent, and that customers get the
need in their specific situation.
Denmark has established a dedicated sunflower
group of customers might need more patience,
For customers with hidden disabilities, Tryg in
phone line to address any special needs. This
when filing a claim or having to understand their
have been trained in answering these calls and
insurance cover. Customer-facing employees
extended explanations or emotional support
the phone line is open daily.
Governance data security with the industry and authorities as
part of its memberships of the respective Trade
Associations in Denmark, Norway and Sweden.
Tryg collaborates and shares experiences on
information security in the insurance industry
and in society. Any data breach is carefully
To the extent possible, Tryg shares threat
intelligence to support a high level of
analysed to prevent future breaches.
Respecting human rights through its customer
Tryg's Human and Labour Rights policy
relations.
describes Tryg's commitment to the UN Guiding
Principles for business and human rights across
its value chain, including in customer relations
that these customers, as a minimum, live up to
clear expectations in the insurance conditions
respect human and labour rights and sets out
the ten principles of the UN Global Compact.
I ryg expects its commercial customers to
Financial results
Strategy
The policy outlines specific guidelines for access
legal rights of individuals; and manage access to
maintain availability of information; protect the
information.
and Procedures as well as Tryg's Three Line of
compliance programmes. It is complemented
by the Information Security Rules, Processes
and data protection,
system development, resilience, and
controls, cyber security
Defence governance model. An appointed Chief
responsibility for overseeing the policy and for
facilitating the process for determining the
Information Security Officer (CISO) has
second line of defence.
Executive Board and Supervisory Board. The
cyber risk appetite to be approved by the
CISO operates from the
Tryg continuously monitors the evolution of the
adapting technical and organisational cyber
controls to ensure proper cyber resilience.
surrounding cyber-threat landscape while
oduction applicable
respect for
pach to the
ig that Al is
use of Al
damental
he
sponsible es and olicy and the
up, including
department
annually.
by customers,
rotect data
escribes
ers.
le with
sed
a.g.
ity
applies to all
tems and is
ory Board.
safeguard
protected
rmation;
integrity,
hether

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

This file is sealed with a digital signature. The seal is a guarantee for the authenticity

Contents

III

Introduction

that practices are not in violation o legislation and are conducted with individual rights and freedoms.

employed in a lawful, ethical and re organisation. It establishes five func within Tryg, with the aim of ensurin Tryg's Al policy describes our appro development and use of AI across principles for the development and manner.

The five principles are:

  • Thoughtfulness & Accountabili .
    • Fairness . .
  • Privacy & Data governance Transparency .
    • Robustness & Security .

business areas within the Tryg Grou all subsidiaries. Tryg's Group Legal Supervisory Board for approving it The policy applies to all legal entitie is responsible for maintaining the p

Tryg's Information Security policy o and information entrusted to Tryg suppliers, employees or other parti Tryg's commitment and efforts to

The policy is aligned and compatibl ISO27001:2013, NIST Cyber Secur Framework) and best practices. It a business units and information sys approved annually by the Superviso financial services industry-recognis Information Security frameworks (

of the document.

Information and all assets must be from internal or external threats, w deliberate or accidental in order to accuracy and completeness of info confidential information; maintain

Strategy

Sustainability statement

consumers and end-users about Processes for engaging with impacts

customers in order to gather insights on areas that work well and areas that can be improved Tryg engages on a regular basis with its

Listening to our customers

successful Tryg. Consequently, it is a key target responsibility resides in each business area High customer satisfaction is an important externally on a quarterly basis. Operational parameter for creating and maintaining a in Tryg's corporate strategy and reported

satisfaction. The targets focus on the customer journey, including several types of touchpoints experiences, onboarding and claims handling and key processes, e.g. telephone and online processes and the overall relation with our Tryg has defined a target for customer customers.

about level of satisfaction as well as open-ended questions for direct feedback, allowing for more ensure individual follow-up on negative scores or comments as a way for Tryg to gain a better Customer feedback is collected automatically opportunity to make data more insightful and understanding of the specific customer pain. nteraction. They include specific questions action-oriented. Customer feedback loops through trigger-based surveys after each nuanced customer feedback and the

Depending on the issue in question, actions can All customers are included in the scope of the feedback. Feedback is shared with the relevan initiate appropriate actions for improvements departments at Tryg who, when relevant, will surveys and have the option of providing

processes or improving communication to be training and coaching, streamlining customers.

ensure quick follow-up. This provides managers organisation as soon as it is received in order to Customer feedback is made available to the in the customer-facing areas with a strong management tool and enables broad engagement across the organisation.

Proactive customer communication

aims to be a proactive peace-of-mind creator for Guided by its purpose, 'As the world changes, we make it easier to be Tryg', Tryg is committed to sickness, etc. Whether this relates to warnings measures for avoiding property damage, Tryg uncertainties related to property damage or extreme weather events or prevention proactively protecting customers against its customers. on

damage or loss that might occur. Tryg regularly mechanisms available through their insurance, or which they can add in order to minimise the happening in the first place or minimising any sends out emails or newsletters to customers. reminding them of services or prevention This is a way of preventing claims from risk of having a claim.

weather forecast predicts cloudbursts or storms and can forward this to customers together with reminder and advice on how to best safeguard warnings and are as such targeted towards the protect their assets. Through data agreements direct text messages to relevant customers to cloudbursts or storms, Tryg proactively sends inform and encourage them to take action to with local suppliers, Tryg is alerted when the their belongings. The alerts focus on local In the case of weather events such as customers at risk.

consumers and end-users to raise Process to remediate negative mpacts and channels for

concerns

they have the option of raising a complaint with In the event of a customer disagreeing with the Tryg's Quality department, which will reassess final conclusion of a claims handling process, the case.

about options for complaints are communicated Complying with legal requirements, information to the customer in the event of a dispute over available on Tryg's websites and described in the final coverage. The information is also the insurance conditions.

f agreement cannot be reached between Tryg and the customer, Tryg refers the case to the 'Ankenævnet') and similar institutions in relevant public institutions, such as the Insurance Appeals Board in Denmark Norway and Sweden.

the business conduct of Tryg or any misconduct performed by a Trygemployee, can at any time Customers are, however, not protected by the protection against reprisal, in accordance with Customers who want to raise concerns about special provisions of the legislation on use Tryg's Whistleblower mechanism the Whistleblower Act.

Read more about Tryg's Whistleblower mechanism on page 122. Annual Report 2024 | Tryg A/S | 116

Strategy

Sustainability statement

Taking actions on material impacts on consumers and end-users

handling and application of data. These types of concerns ensuring compliance and responsible actions centre around internal processes, such as a strong governance setup for data handling are considered prerequisites for Tryg to run its cyber security and functioning IT systems and categorised under two themes: The first one Actions to address material impacts can be business.

protect them from unforeseen events. Among these actions are close customer interactions The other type of actions is largely dependent measures to help customers prevent damage addresses their specific needs and can help and development of initiatives, services or on data and connected to Tryg's purpose: Delivering insurance to customers that and protect their assets.

allocations. This will be further investigated over disciplines associated with managing material impacts towards customers, it is currently not possible to identify the specific resource Due to the diverging and cross-cutting the coming years.

Developing and deploying AI solutions

is made solutions and helping customers prevent With data as the foundation for offering tailorclaims, it is critical to ensure that the data use especially true when it comes to automated in the best interest of the customer. This is solutions and the use of AI technology.

Board helps ensure that Tryg follows its defined principles of thoughtfulness & accountability, A governance setup on the development and established. A newly established Al Advisory fairness, transparency, privacy & data deployment of AI solutions has been

S4-4

Annual Report 2024 | Tryg A/S | 117

for example a pre-screening in the design phase. governance, and robustness & security through

adequate level of traceability and explainability, taking into consideration the use-case and the unintended biases in the algorithm or data. At not produce discriminatory outcomes due to responsibility to ensure that the system does the same time, the system must maintain an When developing AI technology, Tryg has a type of Al model used.

ensuring fairness, transparency, accountability processes remain thoughtful of the customers, years to make sure that the data solutions and and strong data governance over the coming Tryg will continue to strengthen its setup for help drive customer satisfaction and meet regulatory and ethical standards.

fraining and awareness of data handling

confidential processing of data and avoidance of regularly trains employees in privacy and cyber behaviour are central to ensuring proper and Generally, the human factor and employee cyber incidents. Tryg raises awareness and security through mandatory e-learning and training programmes.

Among the focus areas for 2025 are training and adequately equipped and that standards are initiatives to ensure that the organisation is defined as to how Tryg addresses the area. establishing the proper governance and For Al. focus during 2024 has been on internal awareness.

Contents III

Introduction

Strategy

classical risk analyses and data from wearables,

benefiting the customer, its employees, Tryg

and society.

Tryg is able to prevent work-related injuries

Financial results

Governance

Sustainability statement

Financial statements

Prevention

focus area across the business lines and one part of Tryg's delivery to its customers and are a Prevention measures are considered a central years and already has a number of initiatives orivate households and risk assessments for Tryg has worked with prevention for several place, such as pump well or rat blockers for insurance product as EU taxonomy-aligned of the technical criteria for classifying an commercial customers.

Advocating for better climate adaptation and

As a corporate citizen, Tryg wishes to actively

protection of customers' assets

helping to tackle the challenges we face as a

contribute to driving societal change and

society. Tryg wishes to be part of the public

During 2024, new prevention initiatives included prevent fires at farms for agricultural customers Hansa has developed an Al model to predict the occur in order to be able to prevent future ones For customers working with the transportation of goods, Tryg has developed a programme to risk of claims based on deviations in predicted serve the purpose of improving peace of mind help understand and predict how accidents claims estimates. Together, these initiatives unwanted costs or operating losses. Trygga partnership with an electrical installer to and thereby avoid claims that can lead to for Tryg's customers and minimising the number and extent of any damage.

democracy festival, 'Folkemøde'. Engaging with

In 2024, Tryg participated in the Danish

politicians, NGOs, academics and key opinion

eaders, CEO Johan Kirstein Brammer hosted a

adaption - calling for more political action and

debate on the topic of preventive climate

Advising and supporting customers

customer-facing risk management function has been established with the purpose of creating a positive impact for customers. This can take t recommendations in an easily accessible and form of larger analyses and projects or more general material such as one pagers or video guidelines communicating Tryg's advice and For commercial customers, an external comprehensible manner.

evident that the type of damage we must expect

to see during this century will challenge the nterface between what can be insured and

what should be covered through national

schemes.

impact on its business. From the analyses, it is

As described on page 75. Tryg works with UN

RCP climate scenarios to assess the climate

occupational injuries. Through a combination of facing risk management concept focusing on include 'Tryg på Arbejde', the first customer-Specific initiatives under Risk management

54-5

current and future customers' risk exposure to

model but, more importantly, to safeguard its

conditions - not only to safeguard its business

consequences of more extreme weather

needed to help society adapt to the

Tryg's ambitions are clear, political action is

weather-related damage. Citizens, particular safeguard them against emerging climate threats and ensure the protection of their hazards, need to have confidence in their those most at risk from weather-related government and insurance company to property in the future.

Targets

key parameters for Tryg. The 2024 target was to reach 88 on a scale from 0 to 100 - a stable and 「ryg's customer satisfaction score is one of the widely used method for calculating customer satisfaction. At year-end the customer satisfaction score was 87.

use through dialogue with partners, customers

and society.

debate and put its knowledge and insights into

The score is based on customers' assessment of the customer journey and covers key processes which the customers will receive a survey. The service matters. It is based on direct customer survey includes both questions that should be customer relationship, where the customer is satisfaction in touchpoints and key processes target and will continue to focus on customer rated and open text fields for direct feedback. digital self-service and claims handling, after nteractions cover, for example, phone calls, Towards 2027, Tryg is committed to a new onboarded, to handling claims and ongoing and touchpoints from the beginning of the feedback from interactions with Tryg.

significant destruction and substantial human

and economic consequences.

a-100-years weather events that resulted in

Denmark and Norway experienced once-in-

extreme weather conditions. In 2023, both

awareness of the consequences of more

address their specific pain and areas where Tryg The open-ended text fields allow customers to achieve a customer satisfaction score of 83, A new target has been defined for 2027 to can improve the customer experience. which Tryg will report on as of 2025.

Strategy

Sustainability statement

expanded to include Trygg-Hansa (as opposed This is due to the fact, that the target has been The 2027 target is lower than the 2024 target. scope for customer satisfaction to get a more to the 2024 target that merely covered Tryg Denmark and Norway) and broadening the holistic view of e.g., the digital customer experience.

customer feedback are shared with the business which collaborate closely with all business areas input, learnings and business planning that can drive improvements in customer satisfaction. It The processes around customer satisfaction is is ultimately the Executive Board that approves driven by the Group Customer Insights team, across Denmark, Norway and Sweden. Each areas to ensure transparency and actions to business area has thorough insight into the customer experience and contributes with the target level and focus. The results and address areas of improvement.

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Strategy

Financial results

Governance

Financial statements Sustainability statement

Governance

G1 Business conduct

Responsible investment practices

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三 Contents

Strategy

Introduction

Financial results

Governance

Sustainability statement

business, its credibility, and its ability to succeed partners and external investment managers to with its strategy. It is a responsibility that Tryg As a financial sector company, responsible business conduct is fundamental for Tryg's promotes throughout its value chain and expects employees, suppliers, business comply with.

Material impacts, risks and opportunities

potential adverse impact, policies and initiatives related to prevention and detection of incidents In the double materiality assessment, only an opportunities related to corruption or bribery because Tryg recognises that this could be a were assessed material. However, to fulfil its commitment to the UN Global Compact and considered material. No impacts, risks or impact related to supplier relations was of corruption and bribery are described.

Positive impact

enabling a smooth claims handling process that benefits customers. This includes processes to mutually beneficial interactions with suppliers, ensure that suppliers share Tryg's values and establishing and maintaining effective and and delivery of services for the purpose of A positive impact is identified in terms of standards.

suppliers by ensuring a steady flow of work. The network of claims suppliers. This benefits Tryg in terms of having an established and known Tryg aims to direct claims to suppliers in its supplier base while helping the often small benefits are mutual and require close collaboration.

Business conduct

Business conduct policies and corporate culture

undertaken to comply with the Code of Conduct competition, duty of confidentiality, sensitive in their cooperation agreements with Tryg. It expectations and guidelines applicable to all covers themes such as accountability, good Tryg's Code of Conduct (CoC) describes employees and other partners who have data, and security and economic crime. business conduct, effective and free

procedures are established to operationalise the ncidents of corruption and bribery, breaches of principles around, for example, preventing To support the CoC, standard operational financial sanctions and tax evasion. The CoC is based on the rules applicable to Tryg the ten principles of the United Nations Global nternationally agreed standards, in particular Nations Convention against Corruption. It is Compact, and more specifically the United reviewed annually and approved by the as an insurance company as well as Executive Board.

describes expectations for suppliers. Read more environmental requirements to suppliers on about how Tryg works to convey social and Tryg's Supplier Code of Conduct clearly page 124. Annual Report 2024 | Tryg A/S | 121

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Contents III

ntroduction

Strategy

Financial results

Governance

Sustainability statement

Establishing, developing, promoting and evaluating corporate culture

facilitate credibility, integrity and independence company, Tryg administers a special trust from in its operations in order to not jeopardise the the public in providing economic security for A strong compliance setup is critical for how customers. Tryg must be able to ensure and Tryg conducts business. As an insurance trust of its customers or the public.

based on Tryg's policies and instructions and are business areas and Group functions responsible In Tryg's governance model, initial precautions environment through the 1st, 2nd and 3rd line responsible for compliance with both internal responsible for carrying out everyday work are taken to ensure an appropriate control for day-to-day risk management. They are of defence. The 1st line of defence is the and external requirements.

adequacy of the provisions, and for facilitating legislation and internal policies, assessing the monitoring compliance with applicable laws responsible for respectively overseeing and and monitoring effective risk management Actuarial and Risk Management functions. The 2nd line consists of the Compliance, practices and reporting.

monitor Tryg's compliance with legislation and regulation. The governance setup provides the Internal and external assessments regularly The 3rd line consists of the Internal Audit management and governance processes. independent and objective audit of the foundation for ways of working in Tryg. function responsible for ensuring an organisation's internal controls, risk

To ensure that Tryg can live up to its purpose deliver on its strategy and continue to create

G1-1

three key characteristics are set forth to support culture of Tryg: Create development, show trust, take responsibility. They apply to all employees, leadership and employee performance across Tryg. The characteristics are defining for the peace of mind for its customers and society, regardless of level and function.

Training on business conduct

Tryg's values and principles for ethical business All Tryg employees are required to complete epractice are included as training elements. The new employees and members of management behaviour. As an integral part of the CoC, antiensure that they are aware of and understand corruption, whistleblower and good business learning on Tryg's CoC on an annual basis to training is mandatory for all Tryg employees,

measures, control functions and specific groups performed to properly understand the potential potentially be a higher risk of corruption and at risk. Group Security is responsible for the bribery, an annual risk assessment must be assessments to ensure an objective and For the business areas where there can risks, their impact, relevant mitigation unbiased outcome.

areas are therefore also expected to discuss and work with the principles and standards for anticorruption and anti-bribery in their respective teams and through internal training sessions. handling, procurement and contracts. These customer-facing functions, such as claims Areas of higher risk are considered to be

Whistleblower scheme

be questioned and that any suspected violations Tryg wishes to ensure that its credibility cannot of the law or other serious matters are investigated.

ndividuals, such as persons working under the websites and on the intranet. For the full scope customers, can speak up about any suspected scheme, which is available via Tryg's external violation of the law or other serious matters the Whistleblower mechanism see Tryg supervision of suppliers or consultants and Employees and other specifically defined relating to Tryg via Tryg's whistleblower Home (whistleblowernetwork.net) of

serious offences or other serious matters, such suspected violations of financial regulations or the Anti-Money Laundering Act, suspicion of as financial crime, including bribery, fraud or Among the matters that can be reported are corruption, violation of competition rules,

osychological violence, discrimination, human rights violations, harassment or violations of suspected serious matters directed against employees, e.g. any form of physical or Tryg's Code of Conduct.

the scope of the Whistleblower mechanism, and protection and protection against retaliation in so far as the nature of the report is covered by In certain cases, whistleblowers have special as long as the report is based on reasonable cause and good faith.

whistleblower unit, which is composed of the Head of Group Compliance in Tryg A/S, the reported matters are investigated by the Reports can be made anonymously and

Accounting principles board members will be handled with different
precautionary measures to ensure that prompt,
independent and objective case handling can
or
Chairman of Tryg's Audit and Risk committee.
Legal Director of Tryg Forsikring A/S and the
The whistleblower scheme is an electronic,
100
ర్గం
G1-3 - Prevention and detection of corruption and bribery
Percentage of functions-at-risk covered by training
programmes
G1-3_07
202
2024
Unit
Prevention and detection of corruption and bribery
ESRS ID
CFO of Tryg. monitoring of transactions.
Group Security reports Tryg's over
and bribery risks to the Manageme
Supervisory Board's risk committe
severe cases can be directly escali
established for the approval flows and the
procedure and for developing necessary
guidance or training for their respective
employees. Furthermore, controls are
contacted to ensure independent
investigation of the specific case.
internal governance holds each business area
communication and training. The established
responsible for ensuring compliance with the
compliance with the procedure, G
HR, the Whistleblower mechanism
management's Risk Committee ca
Among the measures is a management
commitment, risk assessments,
and travel. Any advantages given o
must be transparent to both partie
organisations. In case of suspecte
designed to foster a culture for fighting
corruption and for detecting incidents
of corruption.
Tryg has defined thresholds for the
receiving of gifts, advantages, repr
corruption. Preventative measures must be
appropriate and effective defence against

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reported persons.

Financial results

Strategy

Introduction

三 Contents

Sustainability statement

Governance

Financial statements

, Group Security, nt and qualified the giving and epresentation, en or received ism or the cted noncan be rties'

verall corruption ittees. Specific, calated to the ment's and

ESRS ID Unit 2024 2023 201
G1-3 – Prevention and detection of corruption and bribery
- 3 Percentage of functions-at-risk covered by training
07
)
G1
96
programmes

tolerance approach to corruption and bribery. The training covers CoC, anti-corruption G1-3_07 Percentage of functions-at-risk covered by training programmes: Mandatory training of all Tryg employees (permanent and temporary). Tryg operates with a zeroand bribery, whistleblower, business ethics and practice, and IT security.

employee training, Tryg has a written procedure

In addition to Tryg's CoC and the annual

Prevention and detection of corruption

the necessary security measures to protect the integrity and identity of the whistleblower and and bribery

Tryg helps to counter bribery and corruption. in place for the purpose of establishing how

In general, Tryg must at all times have an

i.e. reports concerning employees, management

G1-3

moderate the case handling process, depending on who the report concerns and the nature of it,

Governance and procedures are in place to

Contents III

ntroduction

Strategy

Supplier management

Management of relationships with supplier

র্ব standard payment terms towards suppliers that sustainability is therefore an integral part of the Tryg is a large buyer with a large annual spend. suppliers. This benefits Tryg in terms of having an established and known supplier base while helping the often small suppliers by ensuring steady flow of work. The benefits are mutual are included in the contracts to prevent late procurement processes. Tryg aims to direct claims to suppliers in its network of claims and require close collaboration. Tryg has large spend can create a high impact, so payment.

purposes: one, to ensure that potential negati monitored and, if necessary, acted upon; and two, to drive a change towards more circular social or environmental impacts are closely practices in the claims handling processes. Tryg engages with suppliers for two main

request for proposal' process, also for indirect managers engage in dialogue with suppliers to inspire and learn about trends and share Tryg's sustainability is an integral part of any supplier cleaning suppliers, and that sustainability is pproach to more resource-efficient claims supplier agreements, e.g. with canteen or included in the contracts. Tryg's sourcing Tryg's procurement teams ensure that handling.

Compact and specifically outlines requirements sustainable and responsible business conduct. is based on the ten principles of the UN Global expresses the requirements and expectations for suppliers and partners with respect to Tryg's Supplier Code of Conduct (SCoC) within business ethics, climate and

environment, working conditions, employment practices, health and safety and human rights, including the total prohibition of child and forced labour.

mitigate risks of adverse impacts on human and Business and Human Rights, which means that labour rights both internally in the organisation it continuously seeks to identify, prevent and Tryg supports the UN Guiding Principles on and across the value chain. Tryg's Human and Labour Rights policy includes standards for human and labour rights - thereby mitigating risks. The commitment to human and labour rights includes a commitment to conduct to identify, prevent and mitigate adverse human rights impacts from occurring in the value chain regular due diligence to ensure that Tryg is able sustainability performance and achieve higher commitment to proactively collaborate with suppliers to help them increase their

health & safety in place, or more generally about One of the means for engaging with suppliers is topics, such as human and labour rights, for rights policy or programmes and training on nstance whether the supplier has a human through questionnaires related to specific what their due diligence process entails.

on sectors and geographic location, specific due Tryg conducts an annual impact assessment as workers. Besides conducting an analysis based the supplier will be the first step to identifying gaps or breaches are identified, dialogue with suppliers as part of the screening process. I part of its due diligence to identify actual or potential negative impacts on value chain diligence questionnaires are answered by what is needed to mitigate the situation.

Sustainability statement

Governance

Financial results

Supplier screenings

breach of contract with Tryg, in which case Tryg imebound action plan addressing the breaches and a plan to remedy this and, as a last resort in cases of continued breaches, Tryg reserves the engages in dialogue with the supplier with a requirements in the SCoC may constitute a right to terminate any agreement with the Repeated or serious violations of the supplier.

platform. Through the platform, Tryg can screen compliance with the SCoC, Tryg systematically screens suppliers through an evaluation To enable an evaluation of suppliers'

adherence to the ten principles of the UN Global and evaluate suppliers' ESG risks and their Compact based on their responses to ESG questionnaires.

their responses to the ESG questionnaires. Tryg engages in dialogue with suppliers accordingly. assesses whether further action is needed and questionnaires covering ESG topics. Based on actual risk areas where supplier collaboration should be advanced as a means of improving This allows Tryg to identify any potential or Currently, 1,600 suppliers have received performance.

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G1-2

Financial statements 2024
target
Perfor-
mance vs.
-1 -3 -6 -24
90 100 50 70 as
2024
Targets
are classified
Base year
2022
43 50
Sustainability statement performing suppliers has been expanded, which
has caused a slight decline in the percentage.
performing. The scope for assessing high-
Compara-
2023
tive
66 73 50 48 1-5 employees) are classified as high-performing if they
Reporting
year
2024
89 97 44 46
Unit % % ల్లిన ಗಿರ
Governance through the supplier evaluation platform. 46%
Management of relationships with suppliers
contracted by Procurement were screened
In 2024, 97% of active claims suppliers
of these were categorised as high-
ESRS ID Suppliers screened
Contract suppliers
G1-2 02
Suppliers w/ claims High-performing suppliers
Contract suppliers
G1-2 02
Suppliers w/ claims Accounting principles G1-2_02 Suppliers screened: Tryg systematically screens contract and claims suppliers
through an evaluation platform to evaluate suppliers' compliance with Tryg's Supplier
Code of Conduct and sustainability performance,
high-performance suppliers. The tracking is done for both contract suppliers and suppliers
High-performing suppliers: If a supplier has accepted Tryg's Supplier Code of
and has a policy or certificate within areas of sustainability they
Small suppliers (size
with claims.
Conduct
G1-2 02
accept the Supplier Code of Conduct and have a documented positive contribution within
selected sustainability area.
P
Financial results
Strategy
are understandable to suppliers, both large and
suppliers to ensure that they
and that more knowledge on sustainability is
imately builds capacity on
necessary guidance
established across the organisation.
During 2024, Tryg reviewed its ESG
ರಿ
small, and with th
questionnaires to
provided. This ulti
efforts for risk mitigation or knowledge sharing
sustainability amongst suppliers and enables
To address the increasing burden suppliers,
iew responses and guide
Tryg to better revi
sector in Denmark, face in terms of submitting
environmental and social information to their
suppliers within the motor
customers, Tryginitiated a process in close
especially smaller
collaboration with the Danish industry to standardise the information
organisation, Insurance & Pension Denmark, to
develop a standard framework for supplier
l he purpose was
questionnaires.
lightening the burden of suppliers having to
requested from this type of supplier across
insurance companies in Denmark, thereby
report different data in different formats.
performance and compliance
CoC, the guiding target is that
by
iers contracted
all of Tryg's suppli
with the supplier
To track supplier
Targets
target of ensuring that at least
g
screened in 2024. Out of
claims suppliers achieve
high-performance rating.
Procurement are
these, Tryg has a
70% of screened
on sustainability and at the same time leaves no-
and motivates its supply chain to increase focus
size of the supplier to ensure that Tryg inspires
takes into consideration the
one behind or excludes any potential positive
contribution among smaller suppliers.
The classification
Introduction
Contents
This can be due to lack of formalised procedures
and interpreting questions, or simply not having
issues at supplier level, issues of understanding
to manage some of the social or environmental
I ryg pays close attention to and tracks supplier
responses to the questionnaires. This includes
have difficulties answering the questionnaires.
dialogues with (often smaller) suppliers who
In cases where a supplier has not responded to
the necessary capacity or resources available.
the questionnaires or accepted Tryg's SCoC,
Tryg's Procurement team will engage in
matter and, if needed, draw up a timebound
dialogue with the supplier to resolve the
action plan.
As expressed in the SCoC, Tryg expects employees have the ability to voice grievances
Additionally, workers in the value chain can at
suppliers to have a grievance mechanism or
anonymously and without fear of reprisal.
similar procedure in place to ensure their
supervision of the management of contracting
anonymous whistleblower hotline, which is
available for persons working under the
any time raise concerns through Tryg's
parties, subcontractors, suppliers and
consultants.
Whistleblower mechanism is given under the
A description of the process for tracking and
monitoring issues raised through the
This year, the process for supplier screening
Actions for improving processes around
supplier screenings and follow-ups
section 'Whistleblower scheme'
purpose of supplier screenings were cemented.
was further established amongst procurement
basis ensures that Tryg's processes are aligned
Building capacity internally and on an ongoing
colleagues, where the scope, impact and

III

Actions for improving processes around supplier screenings and follow-ups

of the document.

Annual Report 2024 | Tryg A/S | 125

Contents III

Introduction

Strategy

Financial results

Governance

Financial statements

Responsible investment practices

Tryg has made strategic changes to simplify and December 2024, all equities and high-risk assets investment portfolio and ensure a stable return have been sold - to create a simpler, less risky reduce the risk of its investment portfolio. As announced at the Capital Markets Day in

ncluding green bonds. These bonds are know demonstrate strong resilience against climate diversified portfolio of Nordic covered bonds, As a result, Tryg now primarily invests in a government bonds, and mortgage bonds, for their stability and reliability and also and environmental risks.

investment practices. Due to the recent changes Tryg believes that a strong governance setup key to ensuring transparent and responsible to the investment strategy, no action plan or targets are currently defined for the areas

Policies for governing responsible

details how portfolios are screened for potential Furthermore, the process for ethical screening The Responsible investment policy governs breaches of policies against controversial Tryg's responsible investment practices. weapons and behaviour. nvestment practices

activities are managed with due consideration to characteristics and meet sustainable investment policy is twofold: To ensure that the investment sustainability-related risks and their potential The purpose of the Responsible investment adverse impact on society. Secondly, to promote environmental and social objectives.

Responsible investment policy [link]

natural inclination towards an ethical mindset externally and typically through commingled managers are UN PRI signatories and have a External manager selection and monitoring fund structures. Tryg's external investment Some of Tryg's investments are managed

into account specific asset class characteristics integration of ESG considerations while taking An important aspect of the implementation of managers' governance and commitment to external managers and specific investment funds. Tryg evaluates (a) the external fund responsible investment is the selection of responsible investing and (b) the specific

positive environmental and social impacts, and meet sustainable investment objectives when Tryg qualifies all external managers through a manage sustainability-related risks, promote monitoring to ensure that each manager can due diligence process followed by ongoing applied.

organisations and UN PRI signatories and, on average, score well on UN PRI assessments. Additionally, most have explicit net-zero commitments and have joined relevant Tryg's external managers are generally members of responsible investment coalitions.

As part of the ongoing monitoring of asset managers, Tryg continues to review their responsible investment practices. Annual Report 2024 | Tryg A/S | 126

Ethical screening process

weapons and controversial behaviour defined as are violation of the ten principles of the UN Global aligned to Tryg's values, ethical screenings . To ensure that the individual holdings are conducted annually against controversial Compact.

compliance with UN and EU council regulations. The screening is carried out using data from an external ESG research provider and considers

If a violation is identified, a formal escalation process guides the further process.

Process for ethical screening [link]

engagement vary in nature and timing from, and
e
assurance engagement. Consequently, the level
assurance that would have been obtained had
of assurance obtained in a limited assurance
engagement is substantially lower than the
are less in extent than for, a reasonable
The procedures in a limited assurance
Group's activities and business relationships
Statement in accordance with the ESRS and for
(IRO-1) of the Sustainability Statement. This
understanding the context in which the
subsection Double materiality assessment
disclosing this Process as included in the
responsibility includes:
sustainability reporting methods and making
the selection and application of appropriate
that is free from material misstatement,
assumptions and estimates that are
whether due to fraud or error; and
reasonable in the circumstances.
reasonable assurance engagement been
performed.
take place and developing an understanding
the identification of the actual and potential
of its affected stakeholders;
In reporting forward-looking information in
Inherent limitations in preparing the
Sustainability Statement
We believe that the evidence we have obtained
is sufficient and appropriate to provide a basis
for our conclusion. Our responsibilities under
to sustainability matters, as well as risks and
impacts (both negative and positive) related
opportunities that affect, or could
the basis of disclosed assumptions about events
accordance with ESRS, management is required
to prepare the forward-looking information on
Auditor's responsibilities for the assurance
this standard are further described in the
engagement section of our report.
reasonably be expected to affect, Tryg A/S's
financial position, financial performance,
capital over the short-, medium-, or long-
cash flows, access to finance or cost of
actions by the Group. Actual outcomes are likely
that may occur in the future and possible future
to be different since anticipated events
frequently do not occur as expected.
We are independent of the Group in accordance
with the International Ethics Standards Board
Our independence and quality management
identified impacts, risks and opportunities
the assessment of the materiality of the
term;
Auditor's responsibilities for the
assurance engagement
for Accountants' International Code of Ethics for
(IESBA Code) and the
additional ethical requirements applicable in
Denmark. We have also fulfilled our other
Professional Accountants
related to sustainability matters by selecting
making assumptions that are reasonable in
and applying appropriate thresholds; and
the circumstances.
0
Statement is free from material misstatement,
Our responsibility is to plan and perform the
assurance about whether the Sustainability
assurance engagement to obtain limited
ethical responsibilities in accordance with these
requirements and the IESBA Code.
preparation of the Sustainability Statement,
Management is further responsible for the
conclusion. Misstatements can arise from fraud
whether due to fraud or error, and to ıssue
limited assurance report that includes our
Quality Management 1, which requires the firm
to design, implement and operate a system of
Our firm applies International Standard on
quality management including policies or
which includes the information identified by the
Insurance Business Act Chapter 17 including:
Process, in accordance with the Danish
compliance with the ESRS;
of users taken on the basis of the Sustainability
reasonably be expected to influence decisions
individually or in the aggregate, they could
or error and are considered material if,
procedures regarding compliance with ethical
applicable legal and regulatory requirements.
requirements, professional standards and
subsection EU Taxonomy-aligned insurance
preparing the disclosures as included in
and investment activities section of the
As part of a limited assurance engagement in
Statement as a whole.
Management is responsible for designing and
information reported in the Sustainability
implementing a process to identify the
Management's responsibilities for the
Sustainability Statement
Sustainability Statement, in compliance with
preparation of the Sustainability Statement
designing, implementing and maintaining
such internal control that management
determines is necessary to enable the
Article 8 of the Taxonomy Regulation;
exercise professional judgement and maintain
accordance with ISAE 3000 (Revised) we
professional scepticism throughout the
engagement.

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

Contents

III

To the stakeholders of Tryg A/S

Limited assurance conclusion

engagement on the sustainability statement of Statement"), for the financial year 1 January Management's review (the "Sustainability We have conducted a limited assurance Tryg A/S (the "Group") included in the 31 December 2024.

-

and the evidence we have obtained, nothing has prepared, in all material respects, in accordance with the Danish Insurance Business Act Chapter come to our attention that causes us to believe Based on the procedures we have performed that the Sustainability Statement is not including: 17,

  • compliance with the European Sustainability Sustainability Statement (the "Process") is in the process carried out by the management Reporting Standards (ESRS), including that to identify the information reported in the accordance with the description set out in the subsection Double materiality assessment (IRO-1); and
  • compliance of the disclosures in subsection section of the Sustainability Statement with Article 8 of EU Regulation 2020/852 (the investment activities the Environmental Taxonomy-aligned insurance and EU

Basis for conclusion

"Taxonomy Regulation").

of the document.

additional requirements applicable in Denmark. 3000 (Revised), Assurance engagements other engagement in accordance with International Standard on Assurance Engagements (ISAE) information ("ISAE 3000 (Revised)") and the than audits or reviews of historical financial We conducted our limited assurance

Our independence and

Management's respon Sustainability Stateme

Annual Report 2024 | Tryg A/S | 127

Strategy

Financial results

Governance

Financial statements

Our responsibilities in respect of the Process include:

  • Obtaining an understanding of the Process Process, including the outcome of the conclusion on the effectiveness of the but not for the purpose of providing a Process:
    • disclosure requirements of the ESRS; and Designing and performing procedures to Considering whether the information identified addresses the applicable
  • with Tryg A/S's description of its Process, as evaluate whether the Process is consistent disclosed in the subsection Double materiality assessment (IRO-1)

Our other responsibilities in respect of the Sustainability Statement include:

  • Identifying where material misstatements are likely to arise, whether due to fraud or error; and
  • misstatements are likely to arise. The risk of resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions. Sustainability Statement where material Designing and performing procedures not detecting a material misstatement misrepresentations, or the override of responsive to disclosures in the internal control.

Summary of the work performed

misstatements are likely to arise, whether due to about the Sustainability Statement. The nature, the identification of disclosures where material depend on professional judgement, including fraud or error, in the Sustainability Statement. performing procedures to obtain evidence A limited assurance engagement involves timing and extent of procedures selected

Obtained an understanding of the Process engagement, with respect to the Process, we: In conducting our limited assurance

internal documentation of its Process]; and management; and reviewing the Group's sources of the information used by

performing inquiries to understand the

by

with the description of the Process set out in Evaluated whether the evidence obtained implemented by Tryg A/S was consistent from our procedures about the Process the subsection Double materiality assessment (IRO-1)

engagement, with respect to the Sustainability In conducting our limited assurance Statement, we:

  • obtaining an understanding of the Group's Obtained an understanding of the Group's preparation of its Sustainability Statement including the consolidation processes by control environment, processes and information systems relevant to the reporting processes relevant to the
  • preparation of the Sustainability Statement control activities, obtaining evidence abou but not evaluating the design of particular their implementation or testing their operating effectiveness:
    • identified by the Process is included in the Evaluated whether the information Sustainability Statement;
  • presentation of the Sustainability Statement Evaluated whether the structure and the
    • information in the Sustainability Statement; Performed inquires of relevant personnel and analytical procedures on selected are in accordance with the ESRS;
  • procedures on selected information in the Performed substantive assurance Sustainability Statement:
  • Where applicable, compared disclosures in the Sustainability Statement with the

data for developing estimates and forwardcorresponding disclosures in the Financial Evaluated the methods, assumptions and Statements and Management's review;

taxonomy-aligned economic activities and Obtained an understanding of the Group's process to identify taxonomy-eligible and the corresponding disclosures in the looking information; and

Other Matter

Sustainability Statement.

Statement for the financial year 1 January – 31 The comparative information not marked with assurance engagement. Our conclusion is not modified in respect of this limitation of scope. grey dots included in the Sustainability December 2023 was not subject to an

PricewaterhouseCoopers Statsautoriseret Hellerup, 23 January 2025 Revisionspartnerselskab CVR no 33 77 12 31

State Authorised Public Accountant Per Rolf Larssen

State Authorised Public Accountant Stefan Vastrup mne32126

Annual Report 2024 | Tryg A/S | 128

other EU legislation
Data points deriving from
Disclosure Requirement and related data point SFDR ( 23 ) Pillar 3 ( 24 ) Regulation ( 25 )
Benchmark
EU Climate Law ( 26 )
ESRS 2 GOV-1 Board's gender diversity paragraph 21 (d) p. 37 / p. 58-59 p. 37 / p. 58-59
Percentage of board members who are independent paragraph 21 (e)
ESRS 2 GOV-1
p. 37 / p. 58-59
Statement on due diligence paragraph 30
ESRS 2 GOV-4
61
p.
Involvement in activities related to fossil fuel activities paragraph 40 (d)
ESRS 2 SBM-1
Not material Not material Not material
:=============================================================================================================================================================================
Involvement in activities related to chemical production paragraph 40 (d)
ESRS 2 SBM-1
Not material Not material
Involvement in activities related to controversial weapons paragraph 40 (d) iii
ESRS 2 SBM-1
Not material Not material
Involvement in activities related to cultivation and production of tobacco paragraph 40 (d) iv
ESRS 2 SBM-1
Not material
Transition plan to reach climate neutrality by 2050 paragraph 14
ESRS E1-1
p. 74
Undertakings excluded from Paris-aligned Benchmarks paragraph 16 (q)
ESRS E1-1
p. 74 p. 74
GHG emission reduction targets paragraph 34
ESRS E1-4
p. 80 p. 80 p. 80
imate impact sectors) paragraph 38
Energy consumption from fossil sources disaggregated by sources (only high cl
ESRS E1-5
Not material
ESRS E1-5 Energy consumption and mix paragraph 37 79
p.
Energy intensity associated with activities in high climate impact sectors paragraphs 40 to 43
ESRS E1-5
Not material
3 and Total GHG emissions paragraph 44
2,
1.
Gross Scope
ESRS E1-6
p. 83 p. 83 p. 83
55
Gross GHG emissions intensity paragraphs 53 to
ESRS E1-6
p.84 p. 84 p. 84
GHG removals and carbon credits paragraph 56
ESRS E1-7
Not material
Exposure of the benchmark portfolio to climate-related physical risks paragraph 66
ESRS E1-9
Material (phase-in)
Disaggregation of monetary amounts by acute and chronic physical risk paragraph 66 (a)
Location of significant assets at material physical risk paragraph 66 (c).
ESRS E1-9
ESRS E1-9
Material (phase-in)
ESRS E1-9 Breakdown of the carrying value of its real estate assets by energy-efficiency classes paragraph 67 (c). Material (phase-in)
69
Degree of exposure of the portfolio to climate- related opportunities paragraph
ESRS E1-9
Material (phase-in)

IRO-2

Annual Report 2024 | Tryg A/S | 129

Introduction

Contents

lll

Financial results

Strategy

Sustainability statement Governance

Financial statements

Disclosure Requirement and related data point SFDR ( 23 ) Pillar 3 ( 24 ) Regulation ( 25 )
Benchmark
EU Climate Law ( 26 )
ESRS E2-4 Not material
Amount of each pollutant listed in Annex II of the E-PRTR Regulation (European Pollutant Release and Transfer
Register) emitted to air, water and soil, paragraph 28
Water and marine resources paragraph 9
ESRS E3-1
Not material
Dedicated policy paragraph 13
ESRS E3-1
Not material
Sustainable oceans and seas paragraph 14
ESRS E3-1
Not material
Total water recycled and reused paragraph 28 (c)
ESRS E3-4
Not material
Total water consumption in m 3 per net revenue on own operations paragraph 29
ESRS E3-4
Not material
ESRS 2- SBM 3 - E4 paragraph 16 (a) i Not material
ESRS 2- SBM 3- E4 paragraph 16 (b) Not material
ESRS 2- SBM 3 - E4 paragraph 16 (c) Not material
Sustainable land / agriculture practices or policies paragraph 24 (b)
ESRS E4-2
Not material
Sustainable oceans / seas practices or policies paragraph 24 (c)
ESRS E4-2
Not material
Policies to address deforestation paragraph 24 (d)
ESRS E4-2
Not material
(d)
Non-recycled waste paragraph 37
ESRS E5-5
ਰੇ 3
p.
Hazardous waste and radioactive waste paragraph 39
ESRS E5-5
ਰੇ ਤੇ
D.
Risk of incidents of forced labour paragraph 14 (f)
ESRS 2- SBM3 - S1
Not material
Risk of incidents of child labour paragraph 14 (g)
ESRS 2-SBM3 - S1
Not material
Human rights policy commitments paragraph 20
ESRS S1-1
105
p.
Labor Organisation Conventions 1 to
Due diligence policies on issues addressed by the fundamental International
8, paragraph 21
ESRS S1-1
105
p.
22
processes and measures for preventing trafficking in human beings paragraph
ESRS S1-1
Not material
workplace accident prevention policy or management system paragraph 23
ESRS S1-1
Not material
grievance/complaints handling mechanisms paragraph 32 (c)
ESRS S1-3
p. 108

Sustainability statement

Governance

Financial results

Annual Report 2024 | Tryg A/S | 130

Strategy

三 Contents

Introduction

Benchmark
Disclosure Requirement and related data point SFDR ( 23 ) Pillar 3 ( 24 ) Regulation ( 25 ) EU Climate Law ( 26 )
Number of fatalities and number and rate of work-related accidents paragraph 88 (b) and (c)
ESRS S1-14
Not material Not material
ESRS S1-14
Number of days lost to injuries, accidents, fatalities or illness paragraph 88 (e) Not material
Unadjusted gender pay gap paragraph 97 (a)
ESRS S1-16
113
p.
p. 113
Excessive CEO pay ratio paragraph 97 (b)
ESRS S1-16
113
p.
Incidents of discrimination paragraph 103 (a)
ESRS S1-17
p. 108
Guidelines paragraph 104 (a)
ESRS S1-17 Non-respect of UNGPs on Business and Human Rights and OECD
Not material Not material
(b)
-
Significant risk of child labour or forced labour in the value chain paragraph 1
ESRS 2-SBM3 - S2
Not material
Human rights policy commitments paragraph 17
ESRS S2-1
Not material
ESRS S2-1 Policies related to value chain workers paragraph 18 Not material
nd OECD guidelines paragraph 19
ESRS S2-1 Non-respect of UNGPs on Business and Human Rights principles a
Not material Not material
Due diligence policies on issues addressed by the fundamental International Labor Organisations 1 to
8, paragraph 19
ESRS S2-1
Not material
Human rights issues and incidents connected to its upstream value chain paragraph 36
ESRS S2-4
Not material
Human rights policy commitments paragraph 16
ESRS S3-1
Not material
non-respect of UNGPs on Business and Human Rights, ILO principles or OECD guidelines paragraph 17
ESRS S3-1
Not material Not material
ESRS S3-4
Human rights issues and incidents paragraph 36 Not material
ESRS S4-1 Policies related to consumers and end-users paragraph 16 p. 114
Non-respect of UNGPs on Business and Human Rights and OECD guidelines paragraph 17
ESRS S4-1
115
p.
115
p.
Human rights issues and incidents paragraph 35
ESRS S4-4
Not material
United Nations Convention against Corruption paragraph 10 (b)
ESRS G1-1
p. 121
Protection of whistle- blowers paragraph 10 (d)
ESRS G1-1
122
p.
Fines for violation of anti-corruption and anti-bribery laws paragraph 24 (a)
ESRS G1-4
Material (postponed) Material (postponed)
Standards of anti- corruption and anti- bribery paragraph 24 (b)
ESRS G1-4
Material (postponed)

Annual Report 2024 | Tryg A/S | 131

Financial statements

Governance

Financial results

三 Contents

Strategy

Introduction

Contents III

Introduction

Strategy

Financial results

Contents - Financial statements

Tryg's Group consolidated financial statements are prepared in accordance with IFRS Accounting Standards

Tryg Group

Note
Statement by the Supervisory Board and the
Executive Board
Independent Auditor's Reports
Financial highlights
Income statement
Statement of comprehensive income
Statement of financial position
Statement of changes in equity
Cash flow statement
1 Risk and capital management
2 Insurance revenue
3 Insurance service result
7 Operating segments
Insurance service result by geography
9 Insurance service result by line of business
1 Insurance service expenses
00 Interest and dividends
6 Value adjustments
10 Net finance income/expenses from insurance
contracts
Net finance income/expenses from reinsurance

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document.

Other income and costs

12 11

contracts

Income and comprehensive income statement Tryg A/S (parent company)

164 166

Intangible assets

33 34

Tax

Note 13 14 15 16

140

17 18 19 20

138 l 39

205 206

Property, plant and equipment 170 Statement of financial position 206
Investment property 171 Statement of changes in equity 207
Equity investments in associates 171 Notes 208
Financial assets 172
Assets from reinsurance contracts 175 Reporting for Q4
Cash at bank and in hand 176 Quarterly outline - Segments 213
Equity 176 Quarterly outline - Geography 215
Subordinated loan capital 178
Insurance contracts liabilities 180
Pensions and similar obligations 182 Information
Deferred tax 183 Group chart 218
Other provisions 184 Glossary, key ratios and alternative performance
Earnings per share, operating earnings per share 184 measures 219
Other debt 184 Disclaimer 221
Contractual obligations, collateral and contingent
liabilities 185
Related parties 186
Share-based payments 189
Financial highlight 190

26

158

157

24 25

156

156

22 23

21

142 144 145

141

  • Contr
    • liabilit 29

163

163

  • Relate 30
    -
  • Share-31

163

  • Finano 32
  • Accounting policies 33 163

191

163

Contents ||

Introduction

Strategy

Financial results

Sustainability statement

tement by the Supervisory Board

and the Executive Board

have today considered and adopted the Annual The Supervisory Board and Executive Board Report of Tryg A/S for the financial year 1 January - 31 December 2024.

Accounting Standards as adopted by the EU and Insurance Business Act. Management's Review financial statements of listed companies. The been prepared in accordance with the Danish further requirements in the Danish Insurance companies and the requirements of NASDAQ The Consolidated Financial Statements have Parent Company Financial Statements have has been prepared in accordance with the Business Act for listed financial services Copenhagen for the presentation of the been prepared in accordance with IFRS Danish Insurance Business Act.

Group Statements and the Parent Company Financial cash flows of the Group for the financial year and the Parent Company operations and the Statements give a true and fair view of the Group's and the Parent Company's assets, our opinion, the Consolidated Financial December 2024 and of the results of the iabilities and financial position as at 31 January 2024 - 31 December 2024. In our opinion, Management's Review includes a fair review of the development in the operations and uncertainty factors that may affect the the Parent Company and describes significant and financial circumstances of the Group and Group and the Parent Company risk

Additionally, the sustainability statement, which is part of Management's Review, is prepared, in

process undertaken by Management to identify Act and rules issued accordingly. This includes accordance with the description set out in the Reporting Standards (ESRS) including that the Chapter 17 of the Danish Insurance Business is in compliance with the European Sustainability IRO-1). Furthermore, disclosures within the Environmental section of the sustainability accordance with Article 8 of EU Regulation subsection Double materiality assessment all material respects, in accordance with statement are, in all material respects, in the reported information (the "Process") 2020/852 (the "Taxonomy Regulation"). The year 2024 marks the initial implementation of Chapter 17 of the Danish Insurance Business Act concerning compliance with ESRS. As such, more clear guidance and practice are

anticipated in various areas, which are expected assumptions about events that may occur in the future and possible future actions by the Group. Actual outcomes are likely to be different since to be issued in the coming years. Furthermore, the sustainability statement includes forwardanticipated events frequently do not occur as looking statements based on disclosed expected.

2024 with the file name tryg-2024-12-31- en.zip In our opinion, the annual report of Tryg A/S for the financial year 1 January to 31 December is prepared, in all material respects, in compliance with the ESEF Regulation

We recommend that the Annual Report be adopted at the Annual General Meeting.

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document.

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

Annual Report 2024| Tryg A/S | 133 othe psiole Mengmeng Di Thomas Hofman-Bang Mikael Kärrsten 1h Afrem Group CTO Elias Bakk ಡಿ Alexandra Bastkær Winther Carl-Viggo Ostlund there andra Tina Snejbjer Group CCO Benedicte Bakke Ager arlotte Dietzer Lars Bonde Group COO Ara Ors Jørn Rise Andersen min Claus Wistoft whit

Jour.

Governance

Independent Auditor's Reports

To the shareholders of Tryg A/S

Report on the audit of the Financial Statements

Our opinion

Group's financial position at 31 December 2024 Accounting Standards as adopted by the EU and and of the results of the Group's operations and further requirements in the Danish Insurance cash flows for the financial year 1 January to Statements give a true and fair view of the In our opinion, the Consolidated Financial December 2024 in accordance with IFRS Business Act.

of December 2024 and of the results of the Paren Moreover, in our opinion, the Parent Company Company's operations for the financial year 1 January to 31 December 2024 in accordance the Parent Company's financial position at 31 Financial Statements give a true and fair view with the Danish Insurance Business Act.

Long-form Report to the Audit Committee and Our opinion is consistent with our Auditor's Board of Directors. the

What we have audited

The Consolidated Financial Statements of Tryg statement of changes in equity, the cash flow accounting policy information for the Group. statement and statement of comprehensive ncome, the statement of financial position, A/S for the financial year 1 January to 31 statement and notes, including material December 2024 comprise the income

statement of financial position, the statement of changes in equity and notes, including material The Parent Company Financial Statements of Tryg A/S for the financial year 1 January to 31 December 2024 comprise the income and comprehensive income statement, the accounting policy information.

Collectively referred to as the "Financial Statements".

Basis for opinion

described in the Auditor's responsibilities for the audit of the Financial Statements section of our nternational Standards on Auditing (ISAs) and We conducted our audit in accordance with Denmark. Our responsibilities under those the additional requirements applicable in standards and requirements are further report.

obtained is sufficient and appropriate to provide We believe that the audit evidence we have a basis for our opinion.

Independence

for Accountants' International Code of Ethics for ethical responsibilities in accordance with these We are independent of the Group in accordance Professional Accountants (IESBA Code) and the with the International Ethics Standards Board additional ethical requirements applicable in Denmark. We have also fulfilled our other requirements and the IESBA Code.

Article 5(1) of Regulation (EU) No 537/2014 prohibited non-audit services referred to in To the best of our knowledge and belief, were not provided.

Appointment

have been reappointed annually by shareholder We were first appointed auditors of Tryg A/S or 26 March 2021 for the financial year 2021. We engagement of 4 years including the financial resolution for a total period of uninterrupted vear 2024.

We considered the appropriateness of Management's defined were any indications of impairment of the assets. We analysed understanding of IT systems, business processes and relevant impairment review was required and evaluated whether there ter and in antes are the struct in a procession in and the internal second of the Prancis Steen of the control of the marked for auto of the marked for and of framies of our controls related to the assessment of the carrying amount of customer relations and the process for identifying CGUs that IFRS. We performed detailed testing for the assets where an the reasonableness of significant assumptions in relation to growth rates, claims ratio, reinsurance ratio, gross cost ratio, goodwill, trademarks and customer relations. In respect of Management, including assessment of expected premium require impairment testing to determine compliance with accuracy of the relevant value-in-use models prepared by We performed risk assessment procedures to obtain an controls, we assessed whether these were designed and We examined the methodology used by Management to assess the carrying amount of goodwill, trademarks and Further, we assessed the appropriateness of disclosures including sensitivity analyses prepared for the significant discount rate and inflation and tested the mathematical We evaluated and challenged the assumptions used by implemented effectively to address the risk of material How our audit addressed the key audit matter the ongoing operations related to the assets. CGUs within the business. misstatement. Management. assumptions. total assessment of the future projected cash flows that are used to elated to the impact on future earnings from competition and long-lived nature of the assets, the significant assumptions are economic trends in key markets. Bearing in mind the generally exercised by Management in estimating future cash flows and The key assumptions and accounting treatment are described DKK 28,925 million, which constitutes 28% of the total assets in Note 1 4 "Intangible assets" in the Financial Statements and estimates and assessments" and "Measurement of Goodwill, assess the recoverability of the carrying amount of goodwill, claims ratio, reinsurance ratio, gross expense ratio, discount trademark and customer relations. There are specific risks Management's view of expected insurance revenue, gross Recoverability of the carrying amount of goodwill, relations focused on this, as there is a high level of subjectivity in "Accounting policies" sections "Significant accounting The principal risks are in relation to Management's Trademarks and Customer relations" in Note 33. The Group's goodwill, trademarks and customer Independent Auditor's Reports trademarks and customer relations models used are complex. rate and inflation. Wet Statements of "Risk and capital management" in Note 1 and in ndustry knowledge with a view to ensure that these are in line ignificant assumptions applied based on our experience and oasis for the calculation of provisions for insurance contracts, assumptions applied, and calculations made. For a sample of regulatory and accounting requirements, including IFRS estimates and assessments" and "Insurance and reinsurance We performed risk assessment procedures with the purpose of achieving an understanding of it-systems, procedures and elevant controls relating to claims processing and insurance these were designed and implemented effectively to address We used our own actuaries in the evaluation of the actuarial orovisions for insurance contracts, we tested the calculation on assessed and challenged the methods and models and 17 . This comprised an assessment of the continuity in the orovisioning. In respect of controls, we assessed whether the risk of material misstatement. For selected controls, We assessed whether the disclosures on provisions for Accounting policies" sections "Significant accounting which we planned to rely on, we tested whether these methods and models applied by the Group as well as How our audit addressed the key audit matter Reference is made to the description in the Financial We tested the calculation of provisions for insurance nd the data used to the underlying documentation. controls had been performed on a consistent basis insurance contracts were adequate. contracts on a sample basis. contracts" in Note 33. opinion thereon, and we do not provide a separate opinion on these matters. time value of money and the associated financial risks, and The a risk adjustment for non-financial risks. The estimate includes The IFRS 17 premium allocation approach (PAA) is applied for Subsequently, the carrying amount of the LRC is increased by 46,969 million, which constitutes 45% of the total equity and We focused on the measurement of provisions for insurance nprise estimates of future cash flows, adjusted to reflect Accounting estimates in respect of provisions for insurance Measurement of provisions for insurance contracts coverage, LRC) and claims provisions (liability for incurred expected fulfilment cash flows relating to insurance events occurred at the statement of financial position date, which contracts is an experience-based estimate involving use of contracts, as the accounting estimate is by nature complex The Group's provisions for insurance contracts total DKK Services are primarily provided based on passage of time remaining service period. Insurance acquisition costs are provisions (LRC) is recognised as the premiums received. Claims provisions (LIC) are measured as the total of the historic claims data and complex actuarial methods and requency and extent of insurance events relating to the and influenced by subjectivity and thus to a large extent direct and indirect claims handling costs that arise from estimate covers direct and indirect costs relating to the recognised as insurance revenue for services provided. On initial recognition the carrying amount of premium any premiums received and decreased by the amount events occurred at or before the statement of financial models, which involve significant assumptions on the liabilities. Provisions for insurance contracts primarily comprise premium provisions (liability for remaining measurement of groups of insurance contracts. associated with estimation uncertainty. Key audit matters expensed as incurred. nsurance contracts.

claims, LIC).

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

Contents

III

Annual Report 2024| Tryg A/S | 135

oosition date.

of the document

Introduction
Contents
Independent Auditor's Reports Governance Financial statements
Sustainability statement
Management's Review and, in doing so, consider
ot cover Management's Review, and we do not
with the Consolidated Financial Statements and
equirements of the Danish Insurance Business
Management's Review includes the disclosures
equired by the Danish Insurance Business Act.
the Parent Company Financial Statements and
Management is responsible for Management's
This does not include the requirements related
Act, except for the requirements related to the
sustainability statement, cf. above. We did not
Our opinion on the Financial Statements does
to the sustainability statement covered by the
otherwise appears to be materially misstated.
Based on the work we have performed, in our
view, Management's Review is in accordance
nconsistent with the Financial Statements or
whether Management's Review is materially
In connection with our audit of the Financial
separate auditor's limited assurance report
as been prepared in accordance with the
statements, our responsibility is to read
our knowledge obtained in the audit, or
as part of the audit express any form of
Statement on Management's Review
dentify any material misstatement in
Moreover, we considered whether
assurance conclusion thereon.
Management's Review.
Review
ereon
to going concern and
control as Management determines is necessary
Accounting Standards as adopted by the EU and
operations, or has no realistic alternative but to
Management is responsible for the preparation
of consolidated financial statements that give a
Business Act and for the preparation of parent
unless Management either intends to liquidate
company financial statements that give a true
the Group or the Parent Company or to cease
further requirements in the Danish Insurance
Management is responsible for assessing the
misstatement, whether due to fraud or error.
Insurance Business Act, and for such interna
Group's and the Parent Company's ability to
using the going concern basis of accounting
and fair view in accordance with the Danish
continue as a going concern, disclosing, as
true and fair view in accordance with IFRS
statements that are free from material
In preparing the Financial Statements,
to enable the preparation of financial
Management's responsibilities for
applicable, matters related
the Financial Statements
do so.
is higher than for one resulting from error, as
and to issue an auditor's report that includes our
those risks, and obtain audit evidence that is
opinion. Reasonable assurance is a high level of
additional requirements applicable in Denmark
material misstatement resulting from fraud
economic decisions of users taken on the basis
As part of an audit in accordance with ISAs and
Denmark, we exercise professional judgement
a bası
intentional omissions, misrepresentations,
audit

misstatement of the Financial Statements,
Statements as a whole are free from material
whether due to fraud or error, design and
misstatement, whether due to fraud or error,
arise from
for our opinion. The risk of not detecting
fraud or error and are considered material if,
perform audit procedures responsive to
and the
Identify and assess the risks of material
will always detect a material misstatement
individually or in the aggregate, they could
the additional requirements applicable in
assurance, but is not a guarantee that an
sufficient and appropriate to provide
reasonably be expected to influence the
fraud may involve collusion, forgery,
Our objectives are to obtain reasonable
assurance about whether the Financial
Auditor's responsibilities for the audit
or the override of internal control.
and maintain professional scepticism
in accordance with ISAs
when it exists. Misstatements can
of these Financial Statements.
throughout the audit. We also:
of the Financial Statements
conducted
our auditor's report. However, future events
Evaluate the appropriateness of accounting
auditor's report to the related disclosures in
relevant to the audit in order to design audit
Obtain an understanding of internal control
ability to continue as a going concern. If we
Evaluate the overall presentation, structure
expressing an opinion on the effectiveness
conclude that a material uncertainty exists,
basis of accounting and based on the audit
Parent Company to cease to continue as a
including the disclosures, and whether the
opinion. Our conclusions are based on the
Group's and the Parent Company's
conditions that may cast significant doubt
or conditions may cause the Group or the
of the Group's and the Parent Company's
disclosures are inadequate, to modity our
audit evidence obtained up to the date of
and content of the Financial Statements,
policies used and the reasonableness of
Management's use of the going concern
our
circumstances, but not for the purpose
underlying transactions and events in a
evidence obtained, whether a material
procedures that are appropriate in the
manner that gives a true and fair view.
uncertainty exists related to events or
we are required to draw attention in
Conclude on the appropriateness of
Financial Statements represent the
disclosures made by Management.
the Financial Statements or, if such
accounting estimates and related
internal control.
going concern.
on the
0

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Document ID:

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Introduction

Strategy

Financial results

Financial statements

Sustainability statement

Governance

Independent Auditor's Reports

ട്ട് ട are responsible for the direction, supervision Parent Company Financial Statements. We Plan and perform the group audit to obtain Consolidated Financial Statements and the and review of the audit work performed for entities or business units within the group regarding the financial information of the purposes of the group audit. We remain solely responsible for our audit opinion. sufficient appropriate audit evidence a basis for forming an opinion on the

the significant deficiencies in internal control that governance regarding, among other matters, We communicate with those charged with planned scope and timing of the audit and significant audit findings, including any we identify during our audit.

We also provide those charged with governance taken to eliminate threats or safeguards applied. independence, and to communicate with them independence and, where applicable, actions with a statement that we have complied with all relationships and other matters that may relevant ethical requirements regarding reasonably be thought to bear on our

report unless law or regulation precludes public audit of the Financial Statements of the current charged with governance, we determine those period and are therefore the key audit matters matters that were of most significance in the From the matters communicated with those We describe these matters in our auditor's disclosure about the matter.

Report on compliance with the ESEF Regulation

we performed procedures to express an opinion the orepared, in all material respects, in compliance with the Commission Delegated Regulation (EU) As part of our audit of the Financial Statements financial year 1 January to 31 December 2024 requirements related to the preparation of the whether the annual report of Tryg A/S for with the filename tryg-2024-12-31-en.zip is 2019/815 on the European Single Electronic annual report in XHTML format and iXBRL Format (ESEF Regulation) which includes tagging of the Consolidated Financial Statements including notes. on

Management is responsible for preparing an annual report that complies with the ESEF Regulation. This responsibility includes:

  • The preparing of the annual report in XHTML format;
  • The selection and application of appropriate iXBRL tags, including extensions to the ESEF elements in the taxonomy, for all financial information required to be tagged using taxonomy and the anchoring thereof to judgement where necessary;
  • Ensuring consistency between iXBRL tagged Statements presented in human-readable data and the Consolidated Financial format: and

For such internal control as Management preparation of an annual report that is compliant with the ESEF Regulation. determines necessary to enable the

prepared, in all material respects, in compliance with the ESEF Regulation based on the evidence auditor's judgement, including the assessment whether due to fraud or error. The procedures extent of procedures selected depend on the we have obtained, and to issue a report that includes our opinion. The nature, timing and requirements set out in the ESEF Regulation, of the risks of material departures from the assurance on whether the annual report is Our responsibility is to obtain reasonable include:

  • Testing whether the annual report is prepared in XHTML format;
  • internal control over the tagging process; company's iXBRL tagging process and of Obtaining an understanding of the
  • Evaluating the completeness of the iXBRL tagging of the Consolidated Financial Statements including notes:
  • from the ESEF taxonomy and the creation of company's use of iXBRL elements selected element in the ESEF taxonomy has been extension elements where no suitable Evaluating the appropriateness of the identified:
  • elements to elements in the ESEF taxonomy; Evaluating the use of anchoring of extension and

audited Consolidated Financial Statements. Reconciling the iXBRL tagged data with the

2024 with the file name tryg-2024-12-31-en.zip In our opinion, the annual report of Tryg A/S for the financial year 1 January to 31 December is prepared, in all material respects, in compliance with the ESEF Regulation.

Hellerup, 23 January 2025

PricewaterhouseCoopers

Statsautoriseret Revisionspartnerselskab CVR No 33 77 12 31

State Authorised Public Accountant Per Rolf Larssen

mne24822

State Authorised Public Accountant mne32126

Stefan Vastrup

三 Contents

Introduction

Strategy

Financial results

Governance

Financial statements Sustainability statement

Financial highlights

DKKm 2024 2023 2022 2021 2020
nsurance revenue 39.974 39,126 38,365 25,369 23,442
nsurance service expenses -31,902 -32,219 -32,156 -21,304 -19,276
Net expenses from reinsurance contracts -748 -507 -576 -727 -480
Insurance service result 7,324 6,399 5,636 3,338 3,687
Net investment result® 643 631 -441 1,369 241
Other income and costs -1.664 -2.001 -2.143 -752 -387
Profit/loss before tax 6,303 5.029 3.051 3.956 3.541
ax -1.488 -1.178 -804 -795 -768
Profit/loss on continuing business 4.816 3,851 2.247 3.161 2,773
Profit/loss on discontinued and divested business 0 0 0 -3
Profit/loss for the period 4,816 3,851 2,247 3,158 2,773
Other comprehensive income
Other comprehensive income which cannot subsequently be reclassified as profit or loss -1 -1 -2 0 -62
Other comprehensive income which can subsequently be reclassified as profit or loss -837 -8 -1.828 -36 48
Other comprehensive income -838 -9 -1,830 -36 -14
Comprehensive income 3,978 3,842 417 3,122 2,759
Run-off gains/losses, net of reinsurance 1,090 1,099 759 435 1,194
Run-off gains/losses, Gross 1.898 1,735 1,120 421 1,179
Statement of financial position
Insurance contracts liabilities 46.969 49,463 49,063 32,968 31.081
Assets from reinsurance contracts 2.974 3,060 2,823 2,244 2,052
l otal equity 38,864 40,351 42,504 49,008 12,264
Total assets 104,376 112,940 113.387 99,245 59.647
Key Ratios
Gross claims ratio 65.6 68.0 68.7 70.9 6
68.
Net reinsurance ratio 1.9 1.4 1.7 6
2.0
Claims ratio, net of reinsurance 67.6 69.4 70.3 73.8 70.9
Expense ratio 9
ന്ന
13.4 3.5 13.1 13.3
Combined ratio 81.0 82.8 83.8 86.8 84.3
Operating ratio 81.0 82.8 83.8 ರಿ
86.
84.3
Relative run-off gains/losses 6
2.
2.7 6
ರಿ
-
4.9
Return on equity after tax (%) 12.2 7
6
4.9 ರು
L
S
22.
Share price (DKK) 151.50 146.90 165.35 161.50 192.10
Market price/Net asset value 7
2
2.2 2.5 2.2 4.7
Price/Earnings L
9.
24.2 47.6 29.3 20.9

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Contents
Introduction Strategy Financial results Governance Sustainability statement Financial statements
Income stateme
DKKm 2024 2023
Note
Insurance revenue 39,974 39,126
L Insurance service expenses -31,902 -32,219
Net expenses from reinsurance contracts -748 -507
3-6 Insurance service result 7.324 6.399
Investment activities
Profit/loss from associates -48 -75
Income from investment property 22 35
8 Interest income and dividends 1,633 1,624
6 Value adjustments 559 1,674
8 Interest expenses -392 -344
Administration expenses in connection with investment activities -239 -176
Investment return 1,535 2,738
10 Net finance income/expense from insurance contracts -1.016 -2,190
11 Net finance income/expense from reinsurance contracts 124 84
Net investment result 643 631
12 Other income 132 145
12 Other costs -1,796 -2,147
Profit/loss before tax 6,303 5,029
l ax -1.488 -1.178
Profit/loss for the period 4.816 3,851
27 Earnings per share 7.71 6.08
27 Diluted earnings per share 7.70 6.07
Contents

DKKm

Strategy

Introduction

Financial results

Sustainability statement

Governance

Financial statements

2023

2024

Statement of comprehensive income

Note
Profit/loss for the period 9
4,81
3,851
Other comprehensive income which cannot subsequently be reclassified as profit or loss
Actuarial gains/losses on defined-benefit pension plans
Tax on actuarial gains/losses on defined-benefit pension plans
Other comprehensive income which can subsequently be reclassified as profit or loss
Exchange rate adjustments of foreign entities -1.030 -105
Hedging of currency risk in foreign entities 262 36
Tax on hedging of currency risk in foreign entities -6: -33
-83
Total other comprehensive Income -838

3,842

3,978

Comprehensive income

Statement of fir ncial osit
DKKm 2024 2023 DKKm 2024 2023
Note Note
Assets Equity and liabilities
14 Intangible assets 30.692 31,987 21 Equity 38.864 40.351
Operating equipment 192 191 22 Subordinated loan capital 2.906 3.031
Group-occupied property 759 ਰ 35
15 Total property, plant and equipment 951 1.125 23 Insurance contracts liabilities 46.969 49,463
16.18 Investment property 429 498 24 Pensions and similar obligations 57 77
17 25 Deferred tax liability 2,780 3,367
Equity investments in associates
Total investments in associates
38
38
54
54
26 Other provisions
Total provisions
2,921
84
3,666
223
Equity investments 3,836 3,939 Amounts owed to credit institutions 989 2,028
Unit trust units 1,168 8,192 Debt relating to repos 3.684 4,645
Bonds 59,687 57,065 8 Derivative financial instruments 1,048 1,779
Derivative financial instruments 661 2,038 ర్ర
1
Current tax liabilities 887 389
Reverse repurchase lending 340 59 28 Other debt 6,068 7,551
8 Total other financial investment assets 65.693 71.293 Total debt 12.677 16,391
Total investment assets 66.159 71.844 Accruals and deferred income 39 38
L Assets from reinsurance contracts
6
2,974 3,060 Total equity and liabilities 104.376 112.940
Other receivables 472 526 - Risk and capital management
Total receivables 472 526 29 Contractual obligations, collateral and contingent liabilities
13 Current tax assets 43 197 30
31
Related parties
20 Cash at bank and in hand 2.123 3,132 32 Share-based payment
Financial highlights
Other 0 S 33 Accounting policies
Total other assets 2,166 3,334
Interest and rent receivable 388 418
Other prenavments and accrued income 574 645

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Total prepayments and accrued income

Total assets

1,063 112,940

962 104,376

Strategy

Introduction

三 Contents

Financial results

Sustainability statement

Contents

Strategy

Financial results

Governance

Statement of changes in equity

Reserve for
exchange
rate
Other Retained Proposed controlling
Non-
Share- holders of
DKKm Share capital reservesal earnings dividend interest Tryg Tier 1 capital Total equity
Equity at 31 December 2023 3,174 -1,796 4,547 32,263 1.174 39,364 987 40,351
2024
Profit/loss for the period -186 84 4.844 4.742 73 4.816
Other comprehensive income -837 -838 -838
Total comprehensive income -837 -186 83 4.844 3,905 13 8
.97
ಗಾ
Nullification of own shares -92 92
Dividend paid -4.816 16
-4.8.
-4,816
Dividend, own shares 76 76
Interest paid on additional Tier 1 capital -73 -73
Purchase and sale of own shares -707 -707 -707
Share-based payment 9
9
56 56
Total changes in equity in 2024 -92 -837 -186 -400 28 0 -1.487 0 -1.487
Equity at 31 December 2024 3,082 -2,633 4,361 31,864 1,202 37,877 987 38,864

a The continency fund provisions can be used to cover the settement of insurance provisions or otherwise for the insured and are not available for dividends

Proposed dividend pershare is catal dividend proposed by the Supervisory Board after the end divided by the total number of stares at the end of the year 6 6, 20, 10 shares.

The possible payment of dividend from Trye Forsikring A/S influenced by contingency fund provisions of DKK 4,367m in 2023,

Contents III

Introduction

Strategy

Financial results

Governance

Statement of changes in equity

Reserve for
exchange
rate
Other Retained Proposed controlling
Non-
Share- holders of
DKKm Share capital adjustment reservesal earnings dividend interest Tryg Tier 1 capital Total equity
Equity at 31 December 2022 3,273 -1,789 4,724 35,247 1,047 42,504 0 42,504
Changes in impairment owing to implementation of IFRS 9
Changes in taxes due owing to implementation of IFRS 9
Equity at 1 January 2023 3,273 -1.789 4,724 35,245 1,047 42,502 42,502
2023
Profit/loss for the period -178 -763 4.734 3,794 57 3,851
Other comprehensive income -8 -9 ರ್
Total comprehensive income -8 -178 -765 4,734 ,785
గా
57 ,842
8
Nullification of own shares -99 6
6
0
Dividend paid -4.607 -4.607 -4.607
Dividend, own shares 135 135 135
Interest paid on additional Tier 1 capital -57 -57
Purchase and sale of own shares -2,531 -2,53 -2,531
Issue of additional Tier 1 capital 987 ರಿಕ
Share-based payment 79 o
Total changes in equity in 2023 -99 -8 -178 -2.982 127 0 -3,138 987 -2,151
Equity at 31 December 2023 3.174 -1.796 4.547 32,263 1.174 39.364 987 40.351

a The continency fund provisions can be used to cover the settlement of insurance provisions or otherwise for the insured and an ot available for dividents.

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三 Contents

Introduction

Financial results

Financial statements Sustainability statement

Cash flow statement

DKKm 2024 2023 0
Cash flow from operating activities
Insurance revenue received 38,886 36,905
Insurance service expenses paid -31.436 -29,060
Net expenses from reinsurance contracts -663 -876
Cash flow from insurance activities 6.786 6.970
nterest income 1,291 1,145
nterest expense -392 -344
Dividend received 155 149
Corporate taxes -1.365 -318
Other income and costs -826 -1,034
Total cash flow from operating activities 5.649 6.569
Cash flow from Investment activities
Purchase/sale of equity investments and unit trust units 6.771 883
Purchase/sale of bonds (net) -6.084 -523
Purchase/sale of intangible assets -819 -502
Purchase/sale of operating equipment (net) -9 -69
Acquisition/sale of associate -31 165
Sale of investment property 38 502
Hedging of currency risk 262 130
Total cash flow from investment activities 129 585
Cash flow from financing activities
Purchase and sale of own shares (net) -707 -2.531
Subordinated loan capital 0 -45
Dividend paid -4.816 -4.607
Change in lease liabilities -210 -211
Change in amounts owed to credit institutions -1.039 722
Total cash flow from financing activities -6,772 -6,672
Change in cash and cash equivalents. net -994 482
Exchange rate adjustment of cash and cash equivalents, 1 January -16 -12

Liabilities arising from financing activities

DKKm

Amounts
owed to
Subordinated credit
2024 loans" institutions Total
Carrying amount at 1 January 8
4.01
2.028 6.045
Exchange rate adjustments -126 -126
Amortisation
Cash flow -1.039 -1.039
Carrying amount at 31 December 3.894 686 4,881
2023
Carrying amount at 1 January 4,154 1.305 5,459
Exchange rate adjustments -94 -93
Amortisation
Cash flow -45 67
Carrying amount at 31 December 4.018 2.028 6.045

a) hereof is DKK 987m recognised as equity cf. note 21

of the document. Document ID:

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470 2,662 3,132

-1,009 3,132 2,123

Change in cash and cash equivalents, gross

Cash and cash equivalents at end of period Cash and cash equivalents at 1 January

0B653D38890E4BF78CE4FF97188B8A1D

Strategy

Governance

Strategy

Sustainability statement

Notes

Risk and capital management

Risk management in Tryg

with the specified risk appetite at all times. Tryg's risk profile is continuously measured, quantified and policies and guidelines to the business supported by underlying business processes and a power of attorney structure. The company's risk management forms the basis for the risk profile being in line The Supervisory Board defines the basis for the risk appetite through the business model and the current strategy. The Supervisory Board has regulated the management of risk activities through reported to the management and the Supervisory Board.

In Tryg, we have adopted a three lines governance model across the organisation. This is to ensure robust governance and effective communication between the business areas, key function and internal audit as well as reporting to the Supervisory Board and the Supervisory Board's Risk Committee.

  • 1st line is the Business Management
  • 2nd line is Compliance-, Actuarial- and Risk Management function
  • 3rd line is Internal Audit and Internal Audit function

The 1st line consists of the Business Management:

means that there must be procedures and guidelines in place for vital areas, and that internal controls are carried out in such a way that risks are identified in a timely manner and necessary risk mitigation carrying out every day work based on Tryg's policies and instructions regarding the management of risks and are responsible for being compliant with both internal and external requirements. This The business areas and group functions are responsible for the daily risk management and for activities are implemented.

The 2nd line consists of the Compliance-, Actuarial- and Risk Management function:

The compliance function has the overall responsibility for overseeing and monitoring compliance with applicable laws and legislation as well as internal policies and guidelines. The key responsibility of the actuarial function is to ensure and assess the adequacy of the provisions.

The risk management function is responsible for the facilitation and, monitoring of effective risk management practices and reporting of adequate risk-related information throughout the organisation.

Governance model

Tryg's risk management environment

The Supervisory Board's Risk Committee was established to ensure that all risk and capital related
topics are discussed thoroughly before discussed in the Supervisory Board.
A solid capital base, supporting both the statutory requirements and a single 'A' rating from Support of a steadily increasing nominal dividend per share, with a payout ratio in the interval Tryg's capital base currently consist of Tier 1 and 2 capital, such as shareholders' equity and Tryg's partial internal model, where insurance risks are modelled using an internal model, while
The capital base is continuously measured against the capital requirement calculated based on
The model determines Tryg's required capital with a 99.5% confidence level over a 1-year horizon, which means that Tryg will be able to fulfil its obligations in 199 out of 200 years. The partial
internal model has been used for several years, and was approved by the Danish Financial
Supervisory Authority (DFSA) in December 2015. A major model change was last approved by DFSA Monitoring of the capital base also involves capital projections based on expected business plans which implies that Tryg must assess all material risks that the company is or may be exposed to.
ORSA is the company's own risk and solvency assessment based on the Solvency II principles,
The ORSA report also contains an assessment of whether the calculation of solvency capital results are reported to the Supervisory Board and its Risk Committee during the year. Therefore, the
Tryg's risk activities are implemented via continuous risk management processes, where the main
ORSA report is an annual summary document assessing all these processes.
Tryg's capital management is based on the key business objectives:
Capital management
60-90% (of operating earnings)
Moody's.
subordinated loans. other risks are described using the standard formula. in October 2023. within the strategic planning period and selected stress scenarios. Company's Own Risk and Solvency Assessment (ORSA) requirement is reasonable and is reflecting Tryg's actual risk profile.
risk management and governance processes. Internal audit reports independently to the Supervisory
The third line must ensure an independent and objective audit of the organisation's internal controls,
Supervisory Board. In addition to these 4 members, the Chief Financial Officer, Chief Risk Officer and
the General Counsel (in Capacity as overseeing the Compliance function) are part of the Committee.
I he risk management function ensures a consistent approach to risk identification across the
organisation, risk assessment of the most significant risks at Group level and reporting to the
Furthermore, the function prepares specific recommendations in relation to capital management, The functions in the second line must have an overview of business processes and risks across the Operationally - Frameworks
- Limitations
- Contingency plans
- Instructions
Capital model
- Stress tests
The Supervisory Board has organised their own Risk Committee consisting of 4 members of the
Risk and capital management (continued) reinsurance, investment risk management and more. What risk profile does Tryg want?
- Business model
Strategy
Policies
How is this supported?
Tactically
- Capital plan
- Policies
plan
Allocated capita
- Contingency
How is the actual risk profile measured?
Tactically
- Internal controls
- Risk reports
The 3rd line consists of Internal Audit and Internal Audit function: and to its Audit Committee.
Notes Supervisory Board organisation. Board
Notes
Risk and capital management (continued)
Insurance risk Insurance risk comprises two main types of risks: Underwriting risk and reserving risk. I he use of reinsurance introduces counterparty risk, which is managed by engaging a diverse range of
reinsurers with suitable ratings and adequate capital levels, as defined by the Supervisory Board.
Sensitivity analysis
DKKm 2024 2023 Concentration of underwriting risk
Effect of 1% change in: Reinsurance is ceded across all geographic in which Tryg operates, Tryg does not have a significant
Combined ratio (1 percentage point) +/-400 +/-391 concentration of credit risk with any single reinsurer.
Catastrophe event
Large single loss
-300
-200
-150
-300
The geographical concentration of the Group's liabilities for incurred claims is noted below.
Underwriting risk Underwriting risk refers to the possibility that insurance premiums may not be adequate to cover The disclosure is based on the countries where the business is written.
compensations and other costs related to the insurance business. This risk is primarily managed DKKm 2024
through the company's insurance policy, which is defined by the Supervisory Board and implemented Denmark Sweden Norway Other
business procedures
via
and underwriting guidelines. Tryg assesses underwriting risk using its capital Income protection 8,793 8,078 3,065 0
model to determine the capital impact of insurance products. Motor 1,453 6,909 840 0
0
Reinsurance is employed to mitigate underwriting risk when it cannot be sufficiently reduced through Property 2,309 699
2
1,572
standard diversification. As of January 1, 2025, the main components of Tryg's reinsurance program Liability
Other
1,726
1,620
168
656
373
501
84
0
1
include:
Total 15,901 511
18,
6,351 84
Major Events like natural perils: For significant incidents involving damage to buildings and 2023
contents/business interruption etc, Tryg's reinsurance program offers protection for losses defined Income protection 8,608 595
റ്റ
3,193 0
Motor 1,717 7,340 755 0
in 200-year
by the Solvency II Standard Scenario, equivalent to a 1
event. The retention for such
is DKK 300m
events
Property 2,514 2,750 1,836 0
Liability 1,553 810 693 0
Large Claims: Tryg is protected by reinsurance on a per-risk basis for large claims incidents Other 2.09 359 13
1
203
claims is DKK 200m. involving damage to buildings and contents/business interruption. The retention for these large Total 16,483 19,853 7,189 203
retention is adjusted to a maximum estimated loss of DKK 60m, however nominal maximum of
Credit/Surety: Tryg's retention is 20% of DKK 500m for Credit and
for larger Surety clients the %-
DKK 120m for certain bond types.
0 Other Lines: There is also reinsurance coverage for other lines with a retention of DKK 100m.

of

Strategy

Sustainability statement

Notes

Risk and capital management (continued) 1 -

Reserving risk

Reserving risk relates to the risk of Tryg's insurance provisions being inadequate. The Supervisory Board lays down the overall framework for the handling of reserving risk in the insurance policy, while the overall risk is measured in the capital model. The uncertainty associated with the calculation of claims reserves affects Tryg's results through the run-off on reserves.

zero coupon inflation swaps. Tryg determines the claims reserves via statistical methods as well as Long-tailed reserves in particular are subject to interest rate and inflation risk. Interest rate risk is hedged by means of Tryg's match portfolio which is aligned to the discounted claims reserves. In order to manage the inflation risk of claims reserves, Tryg has mitigated the inflation risk through assessments of individual claims. At the end of 2024, Tryg's claims reserves net of reinsurance totalled DKK 38,059m (DKK 40,705m in 2023) with an average discounted duration of approximately 5.6 years in 2023) and average duration undiscounted 8.2 years (7.9 years in 2023).

Sensitivity analysis

DKKm 2024 2023
1% change in intlation on person-related lines of business +/- 9 15
10% error in the assessment of long-talled lines of business
(workers' compensation, motor liability, liability, accident) +/-2.734 +/-2.853

Contents

Strategy

Financial results

Governance

Financial statements Sustainability statement

Notes

Risk and capital management (continued) -

Liability for incurred claims (LIC)

Gross (DKKm) 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 Total
Estimated accumulated claims
End of vear 11,716 691
13.
11,894 11.757 12,666 5,118 15,891 16,344 24.949 27.255 .278
27.
year later 12,032 625
13.
11.741 838
11.
13,372 5,153 15,700 19,909 24.242 26,413
vear later 11.872 594
13.
11.669 12,045 13,336 5,118 16,598 18,275 24,207
vear later 11.793 13,515 11,797 11.947 13,349 16,028 16,994 18,219
vear later 11,690 13,545 11,768 11,941 14,121 861
5.
17,114
o vear later 11.611 13,526 11,738 567
2.
14.001 824
15.
vear later 11.365 13,493 2,188 12,456 13,969
vear later 11.300 888
13.
12,257 513
12,
vear later 11,583 13,816 12,177
a vear later 11,526 13,780
10 vear later 11,778
11.778 13.780 12.177 12,513 13,969 15.824 17.114 18.219 24,207 26.413 27,278 193.272
Cumulative payments to date -10,863 -12,974 -11,202 -11.418 -12,740 -14,318 -14,222 -15,491 -20,861 -20,508 -14,856 -159,453
Provisions before discounting, end of year 916 806 975 1,095 1,229 1,506 2,892 2,727 3,346 5,905 12,422 33,819
Discounting -150 -154 -191 -208 -232 -274 -593 -464 -422 -513 -717 -3,918
Reserves from 2013 and prior years ,906
8
Gross provisions for claims, end of year ,807
38,
Debt related to Liability for incurred claims (LIC) and other
nsurance liabilities
2,139

The amounts in foreign currency in the table are translated to DKK using the exchange rate at 31

December 2024 to prevent the impact of exchange rate fluctuations.

Contents

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Notes

Risk and capital management (continued) 1

Asset for incurred claims (AIC
Ceded business (DKKm) 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 Total
Estimated accumulated claims
End of vear 241 2,016 185 260 530 33 677 510 ,239 1,914 1,460
1 vear later 272 823
1.
229 354 581 402 752 587 806 1,01
2 year later 269 S
85
223 348 605 422 7
67
472 76
3 year later 264 1,836 8
21
358 615 412 618 442
4 vear later 271 1,846 7
21
330 590 35. 642
5 year later 267 1,859 7
21
322 8
55
426
6 vear later 268 1,851 9
21
251 547
7 vear later 268 1,847 215 9
33
8 year later 270 1.843 212
9 vear later 268 1,847
10 year later 498
498 1,847 212 336 547 426 642 442 761 1,011 1.460 8.183
Cumulative payments to date -257 -1,834 -210 -316 -594 -472 -612 -414 -599 -353 -175 -5,836
Provisions before discounting, end of year 241 12 20 -47 -46 30 28 162 658 ,286 2,346
Discounting -5 - 1 9 -2 -3 -5 -13 -37 -57
Reserves from 2013 and prior years 119
Provisions for claims, end of year 2,408
Receivable related to Asset for incurred claims (AIC) 480

The amounts in foreign currency in the table are translated to DKK using the exchange rate at 31

December 2024 to prevent the impact of exchange rate fluctuations.

= Contents

Strategy

Introduction

Financial results

Sustainability statement Governance

Notes

Risk and capital management (continued) -

Liability for Incurred claims (LIC) and Asset for incurred claims (AIC)
let of reinsurance (DKKm) 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 Total
stimated accumulated claims
nd of vear 11,475 11,675 11,710 11,497 12,136 14,787 15,214 15,834 23,711 25,341 8
25,81
vear later 11,760 11,801 512 11.484 12,791 14,752 14,948 ,322
19,
23,435 25,401
year later 11,603 11,739 11.446 11,698 12,731 14,696 15,925 17,803 23,446
vear later 11,528 11,680 .579 11,589 12,734 15,617 16,375 17,777
vear later 11,419 11,698 .553 11,611 13,531 15,510 .472
16.
vear later 11,345 11,667 ,523 12,245 13,443 8
39
5,
vear later 11,097 11,642 ,973 12,205 422
13.
year later 11,031 12,041 12,043 12,177
vear later 11,313 11,973 11,965
vear later 11,258 11,934
0 vear later 11,280
11,280 11,934 11,965 12,177 13.422 15,398 16.472 17.777 23,446 25.401 8
25,812
185,090
umulative payments to date -10,606 -11.140 -10,992 -11,102 -12,146 -13,846 -13,610 -15,078 -20,261 -20,154 -14,681 -153,617
rovisions before discounting, end of year 675 794 973 1,075 ,276 1,552 2,862 2,699 3,185 5,247 11.136 31.473
Discounting -145 -154 -191 -207 -235 -280 -591 -462 -416 -500 -680 -3,861
eserves from 2013 and prior vears 8,787
Provisions for claims, net of reinsurance, end of year 36,400

The amounts in foreign currency in the table are translated to DKK using the exchange rate at 31 December 2024 to prevent the impact of exchange rate fluctuations.

Eiopa yield curves used on all contracts measured under PAA 202 2023
Currency year years
5
10 years years 30 years year 5 years 10 years years
20
30 years
K
0
2.22 % 70
2.14
96
2.26
2.25 % 2.38 % %
3.34
96
2.31
%
2.38
2.41 % ರ್
2.55
SEI 70
2.25
%
2.41
96
2.63
70
2.93
જ્ઞા
3.05
%
3.04
ಗಿರ
2.25
ಗಿರ
2.25
%
2.76
70
2.99
4.30 % 96
4.00
96
3.94
જ્વ
3.81
3.70 % %
3.99
70
3.31
0/2
3.21
ಲ್ಲೇ
.26
>
70
3.30

Financial statements 2023
2024
-201
-121
1 36
124
-66
3
-990
-863
1,301
1.106
312
245
-735
-823
620
623
-115
-201
-357
-19
31
0
-575
-492
-2,096
-211
2,024
211
-72
0
+/- 99
+1-95
+/-377
+/-493
Sustainability statement
Governance DKKm Sensitivity analysis Effect of 1% increase in interest curve:
Interest rates
NOK:
mpact of interest-bearing securities Higher discounting of insurance contracts liabilities Net effect of interest rate rise
SEK:
Impact of interest-bearing securities Higher discounting of insurance contracts liabilities Net effect of interest rate rise DKK, EUR and Other: mpact of interest-bearing securities Higher discounting of insurance contracts liabilities Net effect of interest rate rise Equity market 15% decline in equity market Impact of derivatives and related thereto Real estate market 15% decline in real estate markets Currency market Equity: 15% decline in exposed currency (exclusive of EUR) relative to DKK Impact of derivatives Net impact of exchange rate decline Insurance service result per year: Impact of 15% change in NOK exchange rates relative to DKK Impact of 15% change in SEK exchange rates relative to DKK
Financial results eason other risk mitigation
Strategy daily basis.
Risk and capital management (continued)
Introduction
investment policy. In overall terms, Tryg's investment portfolio is divided into a match portfolio and
The overall framework for managing investment risk is defined by the Supervisory Board in Tryg's
a free portfolio. The match portfolio corresponds to the discounted insurance contracts
liabilities with the purpose of hedging the interest rate sensitivity as closely as possible. Tryg is
monitoring and manage the risk of the Group's interest rate risk on a
The free portfolio is subject to the framework defined by the Supervisory Board through the target. At the end of 2024, investment properties accounted for 5.4% (including property funds) of
investment policy. The strategy of the free portfolio is to support Tryg's dividend policy and ROOF
Tryg operates its insurance business in other currencies than Danish kroner, Tryg is therefore exposed to currency risk. Tryq is primarily exposed to fluctuations in the other Scandinavian currencies due to its ongoing insurance activities. Cash flow from insurance revenue and gross claims in other currencies cause a natural currency hedge, for which n measures are not required for these activities. However, the part of tangible equity held in other currencies than Danish kroner will be exposed to currency risk. This risk is to a large degree hedged
on an ongoing basis using currency swaps.
In addition to the above-mentioned risks, Tryg is exposed to credit, counterparty and concentration risk. These risks primarily relate to Tryg's investments in AAA-rated Nordic and European government and mortgage bonds. These risks are also managed through the investment policy and the framework for reinsurance defined in the insurance policy.
Notes
Contents
-
ll
Investment risk the total investment assets.

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Notes
Risk and capital management (continued)
The notes below are based on Tryg's investment portfolio without the external customers share Credit risk
2024 2023
DKKm 2024 2023 Bond portfolio by ratings DKKm 96 DKKm %
Bonds portfolio including interest derivatives AAA 56,776 95.2 54,887 89.6
Duration 1 year or less 23,308 24,674 AA 1,368 2.3 1,710 2.8
Duration 1 - 5 years 20,849 17,904 V 1,032 1.7 1,055 1.7
5 - 10 years
Duration
,932
8
12,532 BBB 0 0.0 1,007 1.6
Duration more than 10 years 1,964 1,909 BB 0 0.0 550 0.9
Total 55,053 57,019 B or lower 507 0.8 2,046 3.3
Duration 3.2 3.1 Total 59.683 100.0 61,256 100.0
The duration is adjusted for options. The adjustment relates to Danish mortgage bonds and reflects Reinsurance balances
the expected duration-shortening effect of the borrower's option to cause the bond to be redeemed AAA to A 2,825 8
97.
2,922 96.6
through the mortgage institution at any point in time. Not rated 63 C
2
102 3.4
Total 2,888 100.0 3,024 100.0
DKK 88m (DKK 2,345 in 2023). Unlisted equity investments are based on an estimated market price.
Equity exposure, including share derivatives and excluding shares related to
The share exposure is primarily invested in Nordic countries.
Equity investments
property exposure, totals The maximum exposure to credit risk from reinsurance contracts is DKK 480m (DKK 410m in 2023).
At 31 December 2024, the maximum exposure to credit risk from insurance contracts totals DKK
2,026m (DKK 1,800m in 2023), which primarily relates to premiums receivable for insurance services
Exposure to currency risk which the Group has already provided.
DKKm 2024 2023 In 2024 management performed impairment test of the receivables from reinsurance contracts. The
debt
Assets and
Hedge Exposure debt
Assets and
Hedge Exposure total net impact of write-down and reversed write-down for 2024 amount to DKK 4m in
USD 2,221 -2,221 0 6,610 -6,462 148 2023).
EURa) 1,868 -208 1,660 7 €
2,09
115 209
GBP 365 -369 7 437 -410 27
nok -542 657 115 9
2,71
-2,646 70
SEK -705 599 106
3,21
-3,197 15
Other 69 -75 9 994 -777 217
Total 1,892 2,686

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Contents
Introduction Strategy Financial results Governance Sustainability statement Financial statements
Notes
1
Risk and capital management (continued)
Information Security Policy.
Operational risk
Operational risk relates to errors or failures in internal procedures, fraud, breakdown of infrastructure,
IT security and similar factors. Tryg focuses on an adequate control environment for its operations to
guidelines covering the various aspects of the Group's operations. The Supervisory Board defines the
mitigate operational risk. In practice, this work is organised by means of procedures, controls and
overall framework for managing operational risk in Tryg's Operational risk policy and in the
Strategic risk
Other risks
position covers both business transactions, IT strategy, choice of business partners and changed
collaboration with the Executive Board. Before determining the strategic
market conditions. Tryg's strategic position is determined by Tryg's Supervisory Board in close
The strategic risk is the risk of loss as a result of Tryg's chosen strategic position. The strategic
crises. A special crisis management structure is set up to deal with the eventuality that Tryg is hit by major Supervisory Board and Executive Board. decisions are subject to a risk assessment, explaining the risk of the chosen strategy to Tryg
business critical systems. addition, comprehensive IT contingency plans have been established, This comprises a Crisis Management Team at Group level, national contingency teams at country
level and finally business continuity teams in the individual areas. Tryg has prepared contingency
primarily focusing on the
plans to address the most important areas among these ensuring servicing of customers. In
Compliance risk effectively. The compliance function conducts a risk assessment annually and identifies the areas to
be reviewed in the coming year. Compliance continuously deals with the identified compliance risks
whether Tryg's methods and procedures for complying with the legislation are reliable and function
addition, the Compliance Function also provides ongoing training in compliance matters, e.g. Code
until they are mitigated and monitors and assesses whether any new risks are being handled. In
suffering financial losses or deterioration of reputation due to non-compliance with legislation,
Compliance risk means the risk of Tryg being subject to legal sanctions , authority sanctions,
of conduct and GDPR training as part of our mandatory compliance training courses.
market standards or internal regulations. The Compliance function controls assess
and reports
the market and adapt the products as the conditions change.
Emerging risk
Executive Board, and also at an operational level by the individual business areas, which monitor
Emerging risk covers both new risks and already known risks, with changing characteristics. The
management of this type of risk is handled at a strategic level by the Supervisory Board and

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Risk and capital management (continued)
Liquidity risk is the risk of loss as a result of not bey fall due. For non-life insurance company like Try, Liquidity riskis practically non-existent, as pemium payments
fall due before claims payments. The majority of Tryg's investment portiolio are placed in AA or AA rated bonds which as hort-time span.
Liquidity risk
Maturity of the Group's financial obligations including interest
2024 2023
DKKm 0-1 year 1-5 years >5 years Total 0-1 year 1-5 years >5 years
Subordinated loan capital 181 S
72
6
4.71
5,625 169 9
67
4.721
Amounts owed to credit institutions 989 0 0 989 2,028 0 0
Debt relating to unsettled funds transactions and repos 3,684 0 0 3,684 4,645 0 0
Other debt 6,068 0 0 6,068 7,551 0 0
Total 10,922 S
72
6
4,71
16,366 14,392 9
67
4,721
DKKm 0-1 year 1-2 years 2-3 years 3-4 years 4-5 years >5 years
Expected cash flow from Insurance contracts liabilities and assets, not discounted
2024
Liabilities for incurred claims 5,866 5,729 3,622 2,721 2,140 18,207
Assets for incurred claims -2.217 -41 -129 S
-7
8
-2
8
-11
13,649 5,318 3,493 2,646 2,112 18,089
Liabilities for incurred claims
2023
17,089 6,386 3,850 2,909 2,271 18,621
Assets for incurred claims -2.122 -687 -108 -75 -24 -112
14,968 5,698 3,742 2,834 2,247 18,509
Contents

Strategy

Financial results

Governance

Financial statements Sustainability statement

Notes

Insurance revenue ನ

DKKm 2024 2023
Direct insurance 894
39.
39.045
Indirect insurance 80 00 DKK
Insurance revenue total 39,974 39,126
Direct insurance, by location of risk
Denmark 83
8
17.347
Other EU countries® 13,494 13,591
Other countries™ D
.21
8
107
8
39,894 39,045

a) Primarily Sweden b) Primarily Norway

Insurance service result ကိုးကား

Insurance service
result in
Management's Income
DKKm Review Reclassificational statement
2024
Insurance revenue 38,596 1.378 39.974
Gross claims -25,328 8
-1.378
-26,706
Insurance operating costs -5.196 -5.196
Insurance service expenses -30.524 -1.378 -31,902
Expenses from reinsurance contracts held -1.349 -1.349
Income from reinsurance contracts held 601 601
Net expense from reinsurance contracts -748 0 -748
Insurance service result 7,324 7,324
2022
CULJ
Insurance revenue 37,135 1,990 39,126
Gross claims -25,27 0
.991
-27,26
Insurance operating costs -4,959 -4,959
Insurance service expenses -30,229 -1,990 -32,219
Expenses from reinsurance contracts held 1,729
-1
1,729
p

ncome from reinsurance contracts hi
,222 22
2
Net expense from reinsurance contracts -507 -507
Insurance service result 6,399 6,399

impact on the Insurance service result. Therefore, Tryq presents Insurance revenue and Gross claims in "Management's reclassification refers to Insurance revenue and Gross claims relating to LIC from the Trygg-Hansa and Codan Norway acquisition. The presentation would have resulted in an artificial high insurance revenue and Gross claims with no Review" without the above reclassification as it gives a fair view of Insurance revenue, Gross claims as well as key ratios. This explains the difference between "Management's Review" and the Financial Statements. Key ratios are a) IFRS 17 requires that Liability for incurred claims (LIC) acquired shall be presented as Insurance revenue. The calculated based on the figures presented in "Management's Review".

= Contents Introduction Strategy Financial results Governance Sustainability statement Financial statements
Notes
Operating segments
4
2024
DKKm
Private Commercial Corporate Othera) Group 2023
DKKm
Commercial
Private
Corporate Othera) Group
Insurance revenue 26,100 9,588 8
2,90
1,378 39,974 Insurance revenue 9,178
24,455
3,502 1,990 39,126
Gross claims -17,942 -5,186 -2,200 -1.378 -26,706 Gross claims -5,517
-17,305
-2.448 -1,990 -27,261
Insurance operating costs -3,337 -1,469 0
-39
0 -5,196 nsurance operating costs -1,454
-3,074
-430 0 -4,959
Insurance service expenses -21,279 -6,654 -2,591 -1,378 -31,902 Insurance service expenses -6,972
-20,379
-2,878 -1,990 -32,219
Net expense from reinsurance Net expense from reinsurance
contracts -323 -579 154 0 -748 contracts -197
-276
-34 0 -507
Insurance service result 4,498 2,355 472 0 7,324 Insurance service result 2,010
3,800
590 0 6,399
Net investment result 643 Net investment result 631
Other income and costs -1,664 Other income and costs -2,001
Profit/loss before tax 3
6,30
Profit/loss before tax 5,029
l ax -1.488 lax -1,178
Profit/loss for the period 4,816 Profit/loss for the period 3,851
Run-off gains/losses, net of Run-off gains/losses, net of
reinsurance 592 267 231 0 1,090 reinsurance 315
268
517 0 1,099
Intangible assets 26,683 2,242 0 1,768 30,692 ntangible assets 2,584
28,089
,314
1
0
31,987
Equity investments in
associates
00
3
Equity investments in
associates
54
Assets from reinsurance Assets from reinsurance
contracts 207 784 8
1,54
435 974
7
contracts 946
239
1,575 300 3,060
Other assets 70,67 Other assets 77,839
Total assets 104.376 Total assets 112,940
Insurance contracts liabilities 28,876 11.236 8.443 -1,586 46,969 nsurance contracts liabilities 11,999
29,595
8,898 -1,029 49.463
Other liabilities 18,542 Other liabilities 23,126
Total liabilities 65.512 Total liabilities 72,589
Non-current assets by country 2024 2023 a) The 'Other' segment in the profit/loss insurance revenue and gross claims arising from the Tryg-Hansa and Codan
Norway acquisition. Please refer to note 3 Insurance service result and Accounting policies for further description. The assets
Denmark 6,776 6,806 from reinsurance contracts and provisions for insurance contracts allocated to the segment pertain to debts and receivables
Norway 1,510 1,642 from insurance contracts. Other assets and liabilities are managed at Group level and are not allocated to the individual segments
but are included under 'Other'.
Sweden 23,350 24,657
Other 8 8 Description of segments
Total 31,643 33,112 Please refer to the accounting policies, note 33, for a description of operating segments.

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of the document.

Notes
19 Insurance service result by geography
DKKm 2024 2023 DKKm 2024 2023
Danish general insurance Swedish general insurance
Insurance revenue 18.207 17.396 SEK/DKK, average rate for the period 65.33 64.88
Insurance service result 3,323 3,200 Insurance revenue 11,796 11,512
Run-off gains/losses, net of reinsurance 286 631 Insurance service result 3.284 2,511
Key ratios Run-off gains/losses, net of reinsurance 675 266
Gross claims ratio 65.0 66.5 Key ratios
Net reinsurance ratio 2.7 1.8 Gross claims ratio 60.5 67.2
Claims ratio, net of reinsurance 67.7 68.3 Net reinsurance ratio -1.2 -2.3
Expense ratio 14.1 13.3 Claims ratio, net of reinsurance 59.3 64.9
Combined ratio 81.7 81.6 Expense ratio 12.8 13.3
Run-off, net of reinsurance (%) -1.6 -3.6 Combined ratio 72.2 78.2
Number of full-time employees, end of period 3,154 3,423 Run-off, net of reinsurance (%) -5.7 -2.3
Norwegian general insurance Number of full-time employees, end of period 2.085 1,973
NOK/DKK, average rate for the period 64.30 65.37 Other European countries®
Insurance revenue 8,282 7,962 Insurance revenue 311 265
Insurance service result 636 662 Insurance service result 81 27
Run-off gains/losses, net of reinsurance 114 188 Run-off gains/losses, net of reinsurance 14 14
Key ratios Number of full-time employees, end of period 65 ਦੇ ਰੋ
Gross claims ratio 76.3 8
73.
Otherb)
Net reinsurance ratio 3.1 4.6 Insurance revenue 1,378 1.990
Claims ratio, net of reinsurance 9
79.
78.4 Insurance service expenses -1,378 -1,990
Expense ratio 12.9 13.3 Insurance service result 0 0
Combined ratio 92.3 91.7
Run-off, net of reinsurance (%) -1.4 -2.4 a) Comprises credit & surety insurance (Tryg Trade) in European countries besides Denmark, Norway and Sweden.
Number of full-time employees, end of period 1,318 1,350 b) Reclassification relating to claims provisions from the Tryge-Hansa and Codan Norway acquisition. Please refer to
note 3 Insurance service result and Accounting policies for further description.

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Annual Report 2024 | Tryg A/S | 158

Strategy

Introduction

三 Contents

. C

Governance

Sustainability statement

Sustainability statement

Notes

Insurance service result by geography (continued) ပါ

DKKm

2023

2024

Group (Total)
Insurance revenue 39,974 39,126
Insurance service result 7,324 6,399
Net investment result 643 631
Other income and costs -1.664 -2,001
Profit/loss before tax 6.303 5,029
Run-off gains/losses, net of reinsurance 1.090 1,099
Key ratios
Gross claims ratio 9
65.
68.0
Net reinsurance ratio 6 1.4
Claims ratio, net of reinsurance 67.6 69.4
Expense ratio S
13.
13.4
Combined ratio 81.0 82.8
Run-off, net of reinsurance (%) -2.8 -3.0
Number of full-time employees, end of period 6,621 6,805

Contents

Strategy

Financial results

Governance

Sustainability statement

Notes

Insurance service result by line of business 6

Motor comprehensive Marine, aviation and
Accident and health Health care Worker's compensation Motor TPL insurance cargo Insurance
DKKm 2024 2023 2024 2023 2024 2023 2024 2023 2024 2023 2024 2023
Gross premiums written 6,702 6,223 1,058 905 1,052 1,034 2,742 2,910 9,430 8,611 193 199
Insurance revenue 6.603 6.171 1,034 880 1.046 1.040 2,779 2,885 9,153 8,699 194 252
Gross claims -3.361 -3.499 -772 -561 -549 S -1.937 -1.775 -7.088 -6.601 -62 -217
Insurance operating costs -805 -787 -135 -109 -132 -144 -430 -405 -1.262 -1,237 -33 -30
Net expense from reinsurance contracts -13 0 - / -9 -30 -89 -88 -59 31
Insurance service result 2,442 1,872 127 209 358 892 430 676 715 772 41 35
Gross claims ratio 50.9 % 56.7 % 74.6% 63.8 % 52.5 % -0.5 % 69.7 % 61.5 % 77.4% 75.9 % 31.9% 86.3 %
Combined ratio 63.0 % 69.7 % 87.7 % 76.2 % 65.7 % 14.2 % 84.5 % 76.6 % 92.2 % 91.1 % 79.1 % 86.1 %
Claims frequencyal 7.9 % 6.8 % 40.0 % 37.0 % 96
9.8
13.7 % %
4.9
5.9 % 36.6 % 32.0 % 14.4 % 27.4 %
Average claims DKK® 13.732 12.517 4.95 5,058 107.000 66.23 6.516 13.033 7.905 8.025 42.032 33,525
Total claims 278.162 252,439 156,821 132,998 6,570 9,509 116,801 148,916 866,173 814.423 3,078 6,411
Fire and contents Fire and contents Credit and guarantee Tourist assistance
(Private) (Commercial) Change of ownership Liability insurance insurance insurance
DKKm 2024 2023 2024 2023 2024 2023 2024 2023 2024 2023 2024 2023
Gross premiums written 8.792 8,116 4.470 4.501 19 1.774 1,804 902 807 1,263 1,123
(Private) (Commercial) Change of ownership Liability insurance insurance insurance
DKKm 2024 2023 2024 2023 2024 2023 2024 2023 2024 2023 2024 2023
Gross premiums written 8.792 8.116 4.470 4,501 19 1.774 1.804 902 807 1,263 1,123
Insurance revenue 8,652 8,195 4.384 4.438 S .714 .762 900 809 .222 1.140
Gross claims -6.049 -6,192 -2.544 -3.545 - 1 -880 -778 -165 -429 -991 -947
Insurance operating costs -1.197 -1.081 -627 -605 -3 -258 -260 -134 -121 -132 -127
Net expense from reinsurance contracts -289 -221 -99 15 124 -70 -340 -109 -2 -1
Insurance service result 1,116 701 1.115 303 8 700 653 262 150 97 65
Gross claims ratio 69.9 % 75.6 % 58.0 % 79.9 % %
44.1
14.9 % 51.4% 44.2 % 18.3 % 53.0 % 81.1 % 0/2
83.1
Combined ratio 87.1 % 91.4% 74.6% 93.2 % 44.4 % 59.3 % 59.1 % 62.9 % 70.9 % 81.4 % 92.0 % 94.3 %
Claims frequency® 6.9 % 8.0 % 11.1 % 10.7 % 2.3 % 2.8 % 5.6 % 5.7 % %
0.3
0.3 % 25.7 % 90
23.5 9
Average claims DKK句 11.041 11.060 58.909 69.622 23.994 21,979 63,587 65,556 903,763 931.454 5.484 5,611
I otal claims 554.223 569,227 50,548 50,804 252 202 176
9
5,216 653 834 194,102 9.864

Contents

Strategy

Financial results

Governance

Sustainability statement

Notes

Insurance service result by line of business (continued) ల

Total exclusive of Group Group Life, one-year
Othero Life policiesd-e) Total
DKKm 2024 2023 2024 2023 2024 2023 2024 2023
Gross premiums written 0 0 38,397 36,236 918 890 39,315 37,126
Insurance revenue 00
37
.990 39,075 38,267 900 859 39,974 39,126
Gross claims 00
37
-1,990 -25,783 -26,530 -924 -730 -26,706 -27,261
Insurance operating costs -5.144 -4,91 -52 -48 -5.196 -4,959
Net expense from reinsurance contracts -737 -495 -1 1 -11 -748 -507
Insurance service result 0 7,411 6,330 -87 69 7,324 6,399
Gross claims ratio 64.7 % 67.6 % 102.6 % 85.0 % 65.6 % 68.0 %
Combined ratio 80.3 % 82.6 % 109.7 % 91.9 % 81.0 % 82.8 %

c) Please refer to note 4 regarding "Other".

d) Group Life one-year policies related to Norwegian Group Life and Alka Group Life.

el Claims prevention cost (1% in 2023) and primarily eleted to Fire a contents (Private) but also Fire and contents (Conmercial), Heathere, Motor comprehensive and Accident f) Key ratios are calculated based on the figures used in "Management's Review" excluded amounts under "Other".

-410
2023
-2,799
-366
2024
-3,223
Insurance operating costs, gross, classified by type
Commissions
Staff expenses
-410
-2,957
-409
-3,122
Commissions regarding direct insurance contracts
Other acquisition costs
Total acquisition costs
Administration expenses

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

Other income and costs
Changed discount rate
Changed discount rate
Other income
Unwinding
Unwinding
assets.
DKKm
10
12
11
1,427
47
1,280
1,624
-195
-149
-344
2023
149
-550
-392
1.426
S
52
1,633
2024
-181
1,241
-211
-261
15
Interest expenses subordinated loan capital, credit Institutions and cash at
Value adjustments concerning financial assets or liabilities at fair value
with value adjustment in the income statement:
Interest income and dividends
Interest and dividends
Interest expenses, other
Interest income, bonds
Interest income, other
Notes
Value adjustments
Equity investments
Interest expenses
Unit trust units
Dividends
bank
DKKm
8
6
Net finance income/expenses from reinsurance contracts
Net finance income/expenses from insurance contracts
Exchange rate adjustment from reinsurance contracts
Exchange rate adjustment from insurance contracts
102
-1.016
75
39
2024
-1.125
1
11
78
2023
-912
-2.190
-1,285
1
-
124 84
Include income and costs which cannot be directly ascribed to the insurance portfolio or investment
Income related to the sale of non-insurance products
765
751
121 115
Other income
642
295
Bondsa)
11 31
713
-111
Derivatives (Equity, interest, currency and inflation)
32 1 45
Other costs
1,571
673
Value adjustments concerning assets or liabilities that cannot be Amortisation of customer relations -934 -968
attributed to IFRS 9: Integration and restructuring costs related to RSA Scandinavia 0 -300
ರಿಕ
-28
Investment property
Costs related to the sale of non-insurance products -153 -162
Other costsa
9
-86
Other statement of financial position itemsbl
-709 -717
103
-114
-1.796 -2,147
1.674
559
-1.664 -2.001

a) Hereof DKK 58m related to IT investments and DKK 123m related to restructuring costs in 2024 (DKK 180m in 2023).

b) Exchange rate adjustments concerning financial assets or liabilities which cannot be stated at fair value total DKK 57m (DKK

17m in 2023) 2023)

Annual Report 2024 | Tryg A/S | 163

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

三 Contents

Introduction

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Notes

Tax 13

DKKm 2024 2023 DKKm
Tax on accounting profit/loss 1,6399 .268 Net current
Difference between Danish and foreign tax rates -141 -56 Exchange ra
Tax adjustment, previous years -1 -64 Current tax
Adjustment of non-taxable income and costs Current tax
Change in valuation of tax assets Adjustment
Change in tax rate 00 Tax paid for
Other taxes Net current
1,488 1,178
Current tax
Effective tax rate 70 ಗಿಂ position as
Tax on accounting profit/loss 26.0 25.2 Assets, curr
Difference between Danish and foreign tax rates -2.2 -1.1 Liabilities, c
l ax adjustment, previous years -0.3 -1.3 Net current
Adjustment of non-taxable income and costs 0 0.3
Change in valuation of tax assets 0
0.
0.
Change in tax rate 0.0 0.2
Other taxes 0.0 0.0
23.6 23.4
DKKm 2024 2023
Net current tax at 1 January -192
Exchange rate adjustments S
Current tax for the year -1.895 -1,277
Current tax on changes in equity -68 -33
Adjustments of current tax in respect of previous years -58 28
Tax paid for the year 365 310
Net current tax at 31 December -844 -192
Current tax is recognised in the statement of financial
position as follows:
Assets, current tax 43 197
Liabilities, current tax -88. -389
Net current tax at 31 December -844 -192

Current tax

profit/loss, except for items recognised directly in equity or other comprehensive income, in which Tax in the income statement comprises current and deferred tax. Taxes are recognised through case the tax effect will also be recognised for those items.

Current tax is calculated based on the relevant tax rate for each country.

Tax is adjusted by any tax related to previous periods.

of the document.

Financial statements

Sustainability statement

Introduction

Strategy

Financial results

Governance

Notes

Tax (continued) 13

2023

2024

Profit/loss Corporate Profit/loss Corporate
DKKm before tax paid
tax
Other taxes before tax paid
tax
Other taxes
Denmark 8
.65'
1
C
701 ,324
C
L
S
S
C
8
26
9
2,231
Norwa 4
95.
249 8
3
833 8 529
Sweden S
.6.
2
405 930 T
59
-26 904
Other countries 9
D
3 45 23 -9 44
Total 6,303 .365 9
,67
5
5,029 310 4,713

The figures below illustrates financial result before tax compared to actual tax payments for other countries.

44 -9 23 S
9
C 9 otal
0 - Z -3 Ireland
-
C
0 -8 g- UK
0 -G L 7 - Belgium
0 9- ւ 0 l - Switzerland
C 0 3 0 6 Austria
C 0 S- Netherlands
9 3 7 40 Germany
9
1
34 00 1 38 Finland

Activities in these other countries consist of Tryg's Credit & Surety business, Tryg Trade.

countries. Corporate tax payment for the actual payments (related to current and previous years) during the year made to the respective countries. There may be a difference in the Due to local tax regulations, there may be variations in the timing of tax payments between the accrual of the profit/loss before tax for the year and the actual tax paid.

Tryg Group also pays other taxes consisting of employer/social taxes, insurance premium taxes and consumption taxes, such as VAT. These are specified in the figures in the next table.

2024
Insurance
Employer premium
DKKm taxes taxes taxes VAT Total
Denmark 424 .151 684 64 2.324
Norway 70 234 941 33 1,378
Sweden 267 331 212 19 930
Other 6 18 45
Total 871 1,735 1,854 217 4,676
2023
Denmark 476 967 727 65 2.236
Norway 194 239 1.042 54 1.529
Sweden 252 314 256 82 904
Other 8 16 21 44
Total 929 1,537 2.046 202 4,713

Global minimum tax regime

The Group has applied the mandatory exception for recognition and disclosure about deferred tax asset and liabilities related to Pillar II income taxes.

and
Trademarks
customer
Assets
under
construc-
and
Trademarks
customer
Assets
under
construc-
DKKm 2024 Goodwill relations Softwarea) tional Total 2023
DKKm
Good will relations Softwarea) tional Total
Cost Cost
Cost at 1 January 20,693 12,332 861
C
559 36.445 Cost at 1 January 20,673 12,287 2,597 369 .926
35.
Exchange rate adjustments -556 -354 -34 -8 -952 Exchange rate adjustments -9 45 -31 -5 -1
Transferred from assets under Transferred from assets under
construction to software
Additions for the year
0 37
0
264
391
555
-391
856
0
construction to software
Additions for the year
29
0
262
45
-262
458
531
Disposals for the year 0 -307 -307 Disposals for the year 0 -12 -1 -13
Cost at 31 December 20,137 12,015 3,175 715 36,041 Cost at 31 December 20,693 12,332 2,861 559 36,445
Amortisation and write-downs Amortisation and write-downs
Amortisation and write-downs at Amortisation and write-downs at
1 January -129 -2,223 -2.106 -4.459 1 January -104 -1,254 -1,851 0 -3,209
Exchange rate adjustments 0 54 21 76 Exchange rate adjustments 7 -2 18 0 21
Amortisation for the year 0 -929 -290 -1,219 Amortisation for the year 0 -967 -274 0 -1,241
Impairment losses and write- Impairment losses and write-
downs for the year 0 0 -42 -42 downs for the year -29 0 -4 0 -33
Reversed amortisation 0 0 295 0 295 Reversed amortisation 0 0 9 0 9
Amortisation and write-downs
at 31 December
-129 -3,098 -2,122 0 -5,350 Amortisation and write-downs
at 31 December
-129 -2,223 -2,106 0 -4,459
Carrying amount at 31
December
20,008 8,917 1,053 715 30,692 Carrying amount at 31
December
20,564 10,110 755 559 31,987

a) Hereof proprietary software and assets under construction DKK 522m at 31 December 2023)

Annual Report 2024 | Tryg A/S | 166

Notes

Introduction

Financial results

Sustainability statement

Financial statements

This file is sealed with a digital signature. The seal is a guarantee for the authenticity
of the document.

Governance

Notes
Intangible assets (continued)
Impairment test
Goodwill
14
economic growth. The required return is based on an assessment of the tested
business activities compared with the market's expectations for the Group.
Primary assumptions for impairment test: development from past experiences. Management have identified CAGR and Combined ratio as the
main drivers for cash flow. It is based on experience and no external data sources is used besides to
When assessing the cash flow management has based its estimates of insurance revenue on the
insurance portfolio adjusted to reflect the expected effect of business decisions and market
The value-in-use method is used when testing the Goodwill for impairment.
31 December 2023). 2023) and does not indicate any impairment in 2024. Goodwill amounts to DKK 4.2bn at
The impairment test shows a calculated value in use of approximately DKK 33.2bn (DKK 27.2bn at
31 December 2023) relative to the value of the CGU of DKK 15.4bn at 31 December
is taken into on expected claims ratios, which corresponds to normalised large- and weather claims. Reinsurance
account when looking at the overall insurance service result together with the expected
individual cash generation units and are not expected to change significantly in the near future.
expense ratio. Required returns are based on management's requirements for returns of the
determine the required return. The portfolio is indexed with the wage
index. Gross claims are based down of goodwill. highest effect on the equity. An increase in the required return of approx. 3.2% will result in a write
According to the sensitivity information below a change in the required return rate will have the
2024 2023
Carrying Earned premium assumed CAGR 0 - 10 years
- Required return before tax
Earned premium assumed CAGR > 10 years (terminal period) ಗಂ
96
ಗಿಂ
3

8
Material goodwill
DKKm
amount, end
of year
Expected level of combined ratio 82 %
Trygg-Hansa and Moderna
Alka
4,242
14,551
CAGR + 1.0 percentage point (0-10 years)
Sensitivity information
Impact on the calculated present value from the following changes: +1.4bn +1.1bn
Codan Norway 1,026 CAGR - 1.0 percentage point (0-10 years)
Required return +1.0 percentage point
-1.3bn
-5.2bn
-1.0bn
-3.8bn
Alka In 2018, Tryg acquired Forsikrings-Aktieselskabet Alka. The insurance activities were incorporated
into the Tryg Group's business structure from 8 November 2018. Comprises the sale of insurance
Combined ratio +1.0 percentage point
Required return -1.0 percentage point
Combined ratio -1.0 percentage point
+1.7bn
+7.6bn
-1.7bn
+5.2bn
-1.3bn
+1.3bn
products to customers under the 'Alka' brand. The above changes have no impact on equity
At 31 December 2024, management performed an impairment test of the carrying amount of
goodwill based on the allocation of the cost of goodwill to the cash-generating unit.
Norway incorporated into the Tryg Group's business structure from 1 April 2022 and distributed under the
In 2022, Tryg acquired the Norwegian branch Codan Norway. The insurance activities were
This file is sealed with a digital signature. The cash flows appearing from the latest prognosis approved by management for the next 6 quarters
are used when calculating the value in use of Private Denmark. The cash flows in the latest prognosis
adjusted for expected growth rates determined on the basis of expectations for the general
period have been extrapolated for financial years after the prognosis
periods (terminal period) and Tryg Group's business structure from 1 June 2017.
Tryg Brand.
In 2017, Tryg acquired Obos' insurance portfolio. The insurance activities were incorporated into the

Conta -

14 Intangible assets (continued)
Notes
appearing from the latest prognosis approved by management for the next 6 quarters are used when
goodwill based on the allocation of the cost of goodwill to the cash-generating unit. The cash flows
expected growth rates determined on the basis of expectations for the general economic growth.
The required return is based on an assessment of the risk profile of the tested business activities
calculating the value in use of Private Norway. The cash flows in the prognosis period have been
At 31 December 2024, management performed an impairment test of the carrying amount of
extrapolated for financial years after the prognosis periods (terminal period) and adjusted for
compared with the market's expectations for the Group.
Sweden
Brand.
In 2016, Tryg acquired Skandia's child and adult accident insurance portfolio. The insurance activities
In 2022, Tryg acquired the Swedish branch Trygg-Hansa. The insurance activities were incorporated
into the Tryg Group's business structure from 1 April 2022 and distributed under the Trygg-Hansa
were incorporated into the Tryg Group's business structure from 1 September 2016.
December 2023). The impairment test shows a calculated value in use of approximately DKK 8.9bn (DKK 8.1bn at 31
December 2023) relative to the value of the CGU of DKK 4.5bn (DKK 3.8bn at 31 December 2023)
and does not indicate any impairment in 2024. Goodwill amounts to DKK 1.1 bn at 31
segment "Private". goodwill based on the allocation of the cost of goodwill to the cash-generating unit. The Trygg-Hansa
portfolio consists from 1 April 2022 of Trygg-Hansa, Moderna, Securator and Skandia, considered as
one cash-generating unit. The reason behind the the single cash-generating unit, is that they are all
managed together as part of the Swedish private business and reported as part of the operating
At 31 December 2024, management performed an impairment test of the carrying amount of
down of goodwill. highest effect on the equity. An increase in the required return of approx. 4.1% will result in a write
According to the sensitivity information below a change in the required return rate will have the
Hansa' brand. Moreover, insurance is sold under the brands Atlantica, Bilsport & MC and Moderna
Private Sweden comprises the sale of insurance products to private customers under the " I rygg-
Djurförsäkringar. Sales take place through its own sales force, call centres and online.
- Expected level of combined ratio
Required return before tax
Sensitivity information
Earned premium assumed CAGR > 10 years (terminal period)
- Earned premium assumed CAGR 0 - 10 years
3 %
88 %
2 %
11 %
2023
88 %
ಗಿಂ
ಳಿಕ
ಗಿಂ
2024
11
3
-
compared with the market's expectations for the Group.
The required
The cash flows appearing from the latest prognosis approved by management for the next 6 quarters
are used when calculating the value in use of "Sweden". The cash flows in the latest prognosis period
for expected growth rates determined on the basis of expectations for the general economic growth.
have been extrapolated for financial years after the prognosis periods (terminal period) and adjusted
return is based on an assessment of the risk profile of the tested business activities
Impact on the calculated present value from the following changes:
CAGR + 1.0 percentage point (0-10 years)
CAGR - 1.0 percentage point (0-10 years)
Required return + 1.0 percentage point
Required return - 1.0 percentage point
+0.2bn
-0.2bn
-1.0bn
+1.3bn
+0.2bn
-0.2bn
+1.4bn
-1.1bn
at 31 December 2023). 2023) and does not indicate any impairment in 2024. Goodwill amount to DKK 14.6bn (DKK 15.1bn
The impairment test shows a calculated value in use of approximately DKK 43.8bn at
31 December 2023) relative to the value of the CGU of DKK 27.6bn at 31 December
The above changes have no impact on equity
Combined ratio + 1.0 percentage point
Combined ratio - 1.0 percentage point
+0.8bn
-0.8bn
+0.8bn
-0.8bn
down of goodwill. highest effect on the equity. An increase in the required return of approx. 2.0% will result in a write
According to the sensitivity information below a change in the required return rate will have the

Annual Report 2024 | Tryg A/S | 168

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

Amortisation Remaining
2024
(DKKm)
2023
(DKKm)
period
(years)
amortisation
(vears)
Trygg-Hansa
Trademark 2,484 2,569 n/a n/a
Customer relations (Private) 4.892 5.757 10 L
Customer relations (Commercial) 538 688 1 7
Alka
Trademark 603 603 n/a n/a
The impairment test compares the carrying amount with the estimated present value of future cash
been recognised. The cost is recognised as write-downs under insurance service expenses in the
The test did indicate an impairment of DKK 42m (DKK 4m at 31
higher related costs and
income statement.
due to
systems,
flows.
some lower expected systems benefits, a write-down December 2023) of it has
Assets under construction are not amortised but tested once a year for impairment or when if any
indication of a decrease in value.
Software is assessed for impairment at the balance sheet date or when there are indications that the
future cash flow cannot justify the carrying amount. If the recoverable amount is lower than
carrying amount, the difference is recognised
in the income statement. the
The recoverable amount is the higher of fair value less sales costs and value in use.

Notes

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

Intangible assets (continued) 14

2024 2023
- Earned premium assumed CAGR 0 - 10 years ಗಿರ
3
%
3
- Earned premium assumed CAGR > 10 years (terminal period) 70
3
ಳಿಕ
3
- Required return before tax 80
8
రిం
10
- Expected level of combined ratio 86
81
ಲ್ಲಿ
19
Sensitivity information
Impact on the calculated present value from the following changes:
CAGR + 1.0 percentage point (0-10 years) +2.1bn +1.6bn
CAGR - 1.0 percentage point (0-10 years) -2.0bn -1.5bn
Required return + 1.0 percentage point -8.3bn -5.7bn
Required return - 1.0 percentage point +13.8bn +8.4bn
Combined ratio + 1.0 percentage point -2.2bn -1.7bn
Combined ratio - 1.0 percentage point +2.2bn +1.7bn SO

The above changes have no impact on equity

Trademarks and customer relations

customer relations as an integrated part of the impairment test of goodwill in Sweden, Norway and As at 31 December 2024 management performed an assessment of the carrying amounts of Alka portfolio.

Alka and Trygg-Hansa trademarks have indefinite useful lifetimes as the trademarks are one of the most well-known trademarks in their respective countries and comprise the sale of insurance products to customers under their brand.

0B653D38890E4BF78CE4FF97188B8A1D

This file is sealed with a digital signature.

ROU
Operating Leases
Leases ROU
Group-
occupied
Operating Leases ROU Leases ROU
Group-
occupied
DKKm 2024 nenta)
equipm
equipment
property" Total 2023
DKKm
equipmenta
equipment
propertyb) Total
Cost Cost
Cost at 1 January 105
324
1,611 2,040 Cost at 1 January 295 G
10
1,203 1,603
Exchange rate adjustments -3 -33
0
-36 Exchange rate adjustments -2 0 -16 -19
Additions for the vear 37
6
9
S
Additions for the year 56 424 481
Disposals for the year -6
-96
-54 9
-15
Disposals for the year -25 0 -25
Cost at 31 December 136
234
1,530 1,900 Cost at 31 December 324 105 1,611 2,040
Accumulated depreciation and value
adjustments
Accumulated depreciation and value
adiustments
Accumulated depreciation and value
adjustments at 1 January
-98
-141
-676 9
-91
Accumulated depreciation and value
adjustments at 1 January
-133 -89 -510 -732
Exchange rate adjustments - 0 9
15
Exchange rate adjustments 0 6 10
Depreciation for the year -15
-26
-156 -197 Depreciation for the year -23 -9 -175 -207
Reversed depreciation and value adjustments ਰੇਤ 46
S
9
14
Reversed depreciation and value adjustments 1 5 0 0 15
Accumulated depreciation and value -109
-70
-771 -950 Accumulated depreciation and value
adjustments at 31 December
-141 -98 -676 -915
adjustments at 31 December
Carrying amount at 31 December 28
164
759 વેરે Carrying amount at 31 December 183 L ਰੇਤੇ 5 1,125

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document.

Financial results

Strategy

Introduction

三 Contents

Governance

C Alata with yearly rent adjustments. Tryg has no lease contracts with variable lease payments based on sale or similar. Refer to note 28

for lease liabilities.

Contents

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Notes

16 Investment property
DKKm 2024 2023
Fair value at 1 January 00
49
Exchange rate adjustments 0
-31
Additions for the year
Disposals for the year 8
-3
-588
Value adjustment for the year® -3 6
6
Tota 429 8
49

a) Value adjustment recognised in the income statement property held at the statement of financial position date amounts DKK -28m (DKK -31m in 2023)

  • Total rental income amounts to DKK 31m (DKK 46m in 2023) .
    • Total expenses amounts to DKK 7m (DKK 9m in 2023). .

External experts were involved in valuing the majority of the investment properties.

Please refer to note 18 for a description of fair value measurement of investment properties.

Return percentages, weighted average (%)

-

œ
5.
2
9
Tota
0
D
S
proper
Residential
பு
9
T 5
L
. It
proper
Office
.5
7
0
0
1
susiness propert

Sensitivity


expenses of the individual property relative to the required rate of return. The most important factors impacting the valuations are the applied rates of return, annual net rental income and occupancy The valuation of investment property is based on the market-based rental income and operating rates. The average rates of return applied are stated above.

חוש מחו fair value of ﻤﻄﺎﺑ e m ﻪ ﺩﺭ ﻣﺮﺩﻡ ﺍﺳﺖ.

rail vatue of investment property (Provin)
IIIIIIaCC5 UII IIIc
%
in applied rate of return of 0.25%
increase !
1 20
1
ಳಿಂ
of return of 0.25's
pplied rate
a
in .
Decrease i
8 22
in net rental income of 3%
Decrease
3
1
9
-1 '
of 3%
Decrease in occupancy rate
C
1
1
-3

Equity investment in associates 17 -

DKKm 2024 2023
Cost
Cost at 1 January 300 396
Additions for the year 52 ട്ടേ
Disposals for the year -21 -165
Cost at 31 December 330 300
Revaluations at net asset value
Revaluation at 1 January -246 -175
Profit/loss for the year -46 -72
Revaluations at 31 December -292 -246
Carrying amount at 21 Dacamhar 20 E.L.
Notes
Financial assets
18
DKKm 2023
2024
The Fair value hierarchy
Financial assets Quoted market prices (level 1) consists of financial instruments that are quoted and traded in a
Financial assets held for trading 20,641
21,111
principal and active market (markets generally accessible and with substantial volume and trade
Financial assets designated at fair value® 50,593
44,235
frequency).
Derivative financial instruments at fair value used for hedge accounting
Financial assets measured at amortised costb)
3,626
2,587
1
0 Valuation based on observable input (level 2) consists of financial instruments that are valued
Total financial assets 74,859
67.940
substantially on the basis of observable input other than quoted prices for the instrument itselt. It
Financial liabilities Derivative financial instruments at fair value with value adjustments in business considerations. financial instrument is quoted in a market that is not active, Tryg bases its measurement on the most
including transactions in similar financial instruments that are assumed to be motivated by normal
recent transaction price adjusted for subsequent changes to market conditions, for instance, by
income statement 1,431
1.018
Derivative financial instruments at fair value with value adjustments in For a number of financial assets and liabilities, no market exists. In such cases, Tryg uses recent
other comprehensive income 348
30
transactions in similar instruments and discounted cash flows or other generally accepted estimation
Financial liabilities at amortised cost 17,643
14,534
and valuation techniques based on market conditions at the financial position date
Total financial liabilities 19,422
15,583
basis of observable yield curves and exchange rates and illiquid mortgage bonds valued by reference
to calculate an estimated value. This category covers instruments such as derivatives valued on the
b) Financial assets at amortised cost only deviate to a minor extent from fair value
a) Financial assets designated at fair value comprise bonds in the match portfolio.
estate. to the value of similar liquid bonds. Equity investments includes private equity with underlying real
Please refer to note 22 for valuation of subordinated loan capital at fair value. Other financial
liabilities measured at amortised cost only deviate to a minor extent from fair value.
Tryg has assessed whether quoted prices does represent fair value at the measurement date. Thus
quoted prices derived from a brokered market are considered Level 2 input.
Investment property. Valuation based on signiticant non-observable input (level 3) consists of certain financial instruments
based substantially on non-observable input. Such instruments includes a limited amount of unlisted
observable input. Please refer to note 16 Investment property and accounting policies section
shares and some unlisted bonds. The fair value of Investment property is also based on non-
If, at the statement of the financial position date, a financial instrument's classification differs from its
reclassifications between the categories. Some bonds have become illiquid and have therefore been
moved from Quoted prices to the Observable input category, while other bonds have become liquid
classification at the beginning of the year the changes are considered to have taken place at the
statement of the financial position. Developments in the financial markets can result in
and have been moved from Observable input to the Quoted prices category.
Annual Report 2024 Tryg A/S

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

Notes
Financial assets (continued)
18
Fair value hierarchy for financial instruments and investment property measured at fair value in the DKKm 2024 2023
statement of financial position. Non- Financial instruments measured at fair value in the statement of financial
position on the basis of non-observable input:
2024
DKKm
prices Quoted Observable
input
observable
input
Total Carrying amount at 1 January 1,001
3
1,145
-29
Investment property 0 0 429 429 Gains/losses in the income statement
Exchange rate adjustments
-21 101
Equity investments 102 9
67
58 3.836 Purchases 373
Unit trust units 1,138 0 30 1.168 Sales -467 -591
Bonds 30,066 .621
29
0 59.687 Transfers to/from Level 3 'non-observable input' 0 0
Derivative financial instruments, assets 0 661 0 661 Carrying amount at 31 December 517 1,001
Derivative financial instruments, debt 0 .048 0 -1.048
31.306 910
32
517 64.733 Gains/losses in the income statement for assets held at the statement of -14
2023 financial position date recognised in value adjustments
Investment property 0 0 498 8
49
Equity investments 142 6
,69
97 6
ರಿತ
3
Unit trust units 6,966 ,194 32 192
8
Tryg's investment portfolio
Bonds 26,564 8
30.12
373 57,065 66,159 71,844
Derivative financial instruments, assets 6 .029
0 2,038 Other, hereof financial instrument in liabilities®
Total investment assets
-4,924 -6,803
Derivative financial instruments, debt 0 .779 0 -1.779 External customers -634 -1,672
33.681 .271
35
1.001 69,952 Tryg's investment portfoliob) 60.602 63.369
Bonds measured on the basis of observable inputs consist of Norwegian and Swedish bonds issued Match portfolio 43,969 45,863
by banks and to some extent Danish semi-liquid bonds, where no quoted prices based on actual Free portfolio 6,632
1
17,506
trades are available. External experts were involved in the majority of the investment
properties.
b) The setup of Tryg Invest is impacting Tryg's balance sheet as external customers' investments are booked under
"Total other financial investment assets" with opposing liabilities entries such as "Other debt".
a) Primarily debt relating to repos and derivatives
DKKm 2024 2023
Financial instruments transferred from "Quoted prices" to "Observable
input"
1,287 11,521
Financial instruments transferred from "Observable input" to "Quoted
prices"
611 0

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

Transfers between the categories quoted prices and observable input mainly result from bonds that are reclassified either due to traded volume or the number of days between last transaction and the time of determination.

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of the document.

purposes consists of FX-forward contracts with a duration of 3 months and have a nominal value of
Value adjustments of foreign entities recognised in other comprehensive income in the amount of:
Derivative financial instruments used in connection with hedging of foreign entities for accounting
Derivate financial instruments used in connection with hedging of foreign entities for accounting
SEK 6.4bn at a exchange rate of 64.45 and NOK 3.8bn at a exchange rate of 63.17.
2023
Gain
5,877
4,875
1,001
The hedge strategy is structured to mitigate fluctuations in Tryg's Own funds.
Gains and losses on hedges charged to other comprehensive income:
Net
844
1,106
262
Exchange rate adjustment for the year recognised in profit/loss
5,483
5,033
Losses
451
6,589
2024
Gains
2
5,877
71
Value adjustment at 31 December
Value adjustments at 1 January
Value adjustments for the year
Value adjustments for the year
Gains and losses at 1 January
Gains and losses at 31
Value adjustments
December
purposes.
DKKm
DKKm
-176
-240
258
57
-473
32
345
354
Fair value
542
0
-56
387
-167
377
position
212
21
statement
of financial
Negative
1,106
1,336
1,694
value
1.708
1,321
market
0
441
S
597
0
2,295
372
121
251
161
601
value
1,145
Positive
794
0
182
2,554
979
430
65
274
865
1,221
942
354
462
,321
37
market
Derivatives with value adjustments in the income statement at fair value:
L
5,918
Nominal
206
33,269
0
8.041
17,422
49,464
37,119
39,024
64,765
13,065
83,954
13,656
37,029
100,144
125,607
Gross amount before offsetting
Gross amount before offsetting
Due after more than 5 years
Due after more than 5 years
Derivative financial instruments
Exchange rate derivativesal
Exchange rate derivativesal
Due after less than 1 year
Due after less than 1 year
Due within 1 to 5 years
Due within 1 to 5 years
Inflation derivatives
Inflation derivatives
Interest derivatives
Interest derivatives
Share derivatives
Share derivatives
2023
2024
DKKm
Financial assets (continued)
18
Losses
4,161
872
5,033
2024
-2,441
-1.030
-3
-3,474
a) hereof used for hedging of foreign entities nominal value of DKK 6.8bn at 31 December 2023)
Asset for incurred claims Asset for incurred claims
Present Risk
adjustment
Present Risk
adjustment
DKKm 2024 remaining
coveraged
Assets for
value of
future cash
flow
for non-
ris k
financial
Total 2023
DKKm
remaining
coveraged
Assets for
future cash
value of
flow
risk
for non-
financia
Total
Balance at 1 January 36 2,184 840 3,060 Balance at 1 January 141 2,086 9
59
2.823
Reinsurance expenses 1.349 0 0 1,349 Reinsurance expenses 1.729 0 0 1,729
Claims recovered 0 -2.088 680 -1.409 Claims recovered 0 -2,632 774 -1,858
Run-off, adjustments of previous years 1.634 -826 808 Run-off, adjustments of previous years 0 1.182 -547 636
Net income/expenses from reinsurance Net income/expenses from reinsurance
contracts held 1,349 -454 -147 748 contracts held 1.729 -1,450 228 507
Finance expenses from reinsurance contracts
held
-3 -134 14 -124 Finance expenses from reinsurance contracts
held
-34 -66 16 -84
Total amounts recognised in income statement 1.346 -588 -133 624 Total amounts recognised in income statement 1.696 -1.516 243 423
Cash flows Cash flows
Premiums paid net of ceding commissions and Premiums paid net of ceding commissions and
other directly attributable expenses paidal -1.296 0 0 -1,296 other directly attributable expenses paidª -1.800 0 0 -1,800
Recoveries from reinsurance® 0 586 0 9
58
Recoveries from reinsurance® 0 1.614 0 1.614
Total Cash Flows -1,296 586 0 0
-71
Total Cash Flows -1.800 1.614 0 -186
Closing balance assets from reinsurance
contracts
87 2,181 706 7
97
7
Closing balance assets from reinsurance
contracts
36 2,184 840 3,060
Balance at 31 December 87 2,181 706 2,974 Balance at 31 December 36 2,184 840 3,060

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Annual Report 2024 | Tryg A/S | 175

c) No recognised loss components in 2023 or 2024.

Sustainability statement

Introduction

三 Contents

Strategy

Financial results

Governance

Contents

Strategy

Financial results

Governance

Financial statements Sustainability statement

Notes

Cash at bank and in hand 20

Stage C
Total impairment IAS 39 provisions 31 December 2022 transition
of IFRS 9
ect
Eff
Total impairment provisions, 1 January 2023 Total impairment provisions, 31 December 2023

At 31 December 2024 management performed an impairment test of charges for receivables from impairment changes of charges for receivables from credit institutions and impairment provisions credit institutions. The impairment test resulted in provisions of DKK 2m in 2023). The are not material. Furthermore, there have been no transfers between stages or impairment provisions in stage 2 and 3.

Equity 21

Total C

Shares outstanding Own shares
Number of shares (1.000) 2024 2023 2024 2023
Number of shares at 1 January 455
617.
633,710 7.380 20.944
Acquired own shares during the yea -4,732 6,359
-1
4,732 6,359
Cancellation in connection with share buyback -18.443 -19.819
Exercise of incentive programme 441 105 -441 -105
Number of shares at 31 December 613,165 617.455 3,227 17,380
Number of shares as a percentage of issued 48
99
97.26 0.52 2.74
Nominal value at 31 December (DKKm) 3.066 3.087 9 87

All shares have equal rights.

2

Total impairment provisions, 31 December 2024

Pursuant to the authorisation granted by the shareholders, Tryg may acquire up to a total face value DKK 308m of the share capital in the period up until 31 December 2025. Own shares are acquired for share buyback and for use in the Group's incentive programme.

DKKm 2024 2023
Solvency II - Own funds
Equity according to statement of financial position 38.864 40,351
Proposed dividena -1,202 -1.174
Outstanding Share buyback -1,676 -304
Intangible assets -30,692 -31,987
Profit margin, solvency purpose 3,600 3,400
laxes 1,459 1,660
Subordinated loan capital 2,886 3,052
Solvanev II - Own finds 12 230 1600 71

三 Contents

Introduction

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Notes

Equity (continued) 21

Subordinated loan capital recognised as equity for accounting purposes

Bond loan SEK 900mª Bond loan NOK 600mª Carrying amou
DKKm 2024 2023 2024 2023
Carrying amount of the loan recognised in Bond loan SEK
Bond loan NOK
statement of financial position 596 596 39 39
I otal capital losses and costs at the statement Total carrying
position
of the financial position date
Interest expenses for the year 43 33 32 23
Effective interest rate 70
6.75
70
7.61
20
8
ರಿಗ
00
Loan terms:

Listed bonds

Listed bonds

SEK 900m

100

lssue price lssue date

Principal Lender

NOK 600m

March 2023

March 2023

Perpetual

2028

100

Perpetual

2028

Maturity year
Loan may be called by borrower as from
Repayment profile
Interest structure
MITH ELEC
(1)
a) Coupon on the Notes is due and payable only at the so
its sole and absolute discretion elect to cancel any interes

due and payable only at the sole and absolute discretion of Tryg. Accordingly, Tryg may at any time in etion elect to cancel any interest payment or a part thereof which would otherwise be payable on any interest payment date. Will become payable only in the event of Tryg Forsikring A/S's bankruptcy.

3.50% above STIBOR 3m 3.45% above NIBOR 3m

Interest-only

Interest-only

DKKm 2024 2023
Carrying amount of the loan recognised in statement of financial position
Bond loan SEK 900m 9
6
S
Jl
6
S
Bond loan NOK 600m 39
39
in statement of financial
Total carrying amount of the loan recognised
position œ
98
8
6
5.90 %
Bond loan SEK 1,300m
1.15% above STIBOR 3m
The loas are automatically acceerated upon the light of Try Forsiking AS, Prices used for delevinetion of fair walle in respect of the loans are based on atual traded on atua
2.15% above STIBOR
to call the loans before maturity or otherwise terminate the loan agreements. Tryg Forsikring A/S have the option to pay the
Interest-only
%
Listed bonds
SEK 1,300m
2024
843
826
98
(from 2031)
41
(until 2031)
39
May 2021
S
2026
2051
100
6.65 %
2023
564
100
29
Bond loan NOK 850m
562

2.25% above NIBOR 3m
1.25% above NIBOR 3m
Interest-only
Listed bonds
%
33
534
533
100
2024
(from 2031)

(until 2031)
NOK 850m
.72
May 2021
9
2051
2027
100
2023
6.46 %
ರಿ 8
669
660

6
Bond loan SEK 1,000m
3
2.4% above STIBOR 3m
February 2021
Interest-only
Listed bonds
5.79 %
S

40
SEK 1,000m
2024
647
101
65
Perpetual
2026
100
.34 %
2023
967
104
Bond loan NOK 1,400m

61
927
is entered and subsequently measured at amortised cost.
3.75% above NIBOR 3m
2.75% above NIBOR 3m
The fair value of the loans are based on quoted prices. Given the low frequency of trades the prices are considered Level 2 input.
8
November 2015
NOK 1,400m
Interest-only
%
Listed bonds
894
0
2024
67
(from 2025)
101
881
(until 2025)
2,886m (DKK 3,052m at 31 December 2023).
.42
8
2045
2025
100
The fair value of the loan at the statement of financial position date is based on a price of
subordinated loan at nominal maturity date with an option for early redemption.
Amortised cost value of the loan recognised in statement of financial position
Total capital losses and costs at the statement of the financial position date
The loans are issued by Tryg Forsikring A/S. The creditors have no option
The loans are initially recognised at fair value on the date on which a loan
The share of subordinated loan capital included in own funds totals DKK
The fair value of the loan at the statement of financial position date
Loan may be called by borrower as from
Interest expenses for the year
Effective interest rate
Repayment profile
Interest structure
Maturity year
Loan terms:
lssue price
Issue date
Principal
Lender
DKKm
Bloomberg.
Subordinated loan capital
22
Notes
2023
872
854
3m
669
3,031
2,906
647
Total amortised cost value of the loan recognised in statement of financial position
Bond loan SEK 1,000m
562
8
534
843
Bond loan SEK 1,300m
Bond loan NOK 850m
927 88. Bond loan NOK 1,400m
Amortised cost value of loan recognised in statement of financial position
2023 2024 22 Subordinated loan capital (continued) DKKm
Notes
Financial statements Sustainability statement Governance Financial results Strategy Introduction 三 Contents

The calculated risk adjustment corresponds to the confidence level of 75% at 31 December 2024
Incurred claims and other directly attributable expenses
Claims and other directly attributable expenses paidbl
Finance expenses from insurance contracts issued
Insurance acquisition cash flows amortisation
Run-off previous years adjustments to the LIC
Insurance acquisition costs cash flowsol
Closing insurance contract liabilities
Insurance service expenses (gross)
23
Total income statement (gross)
Profit/loss on gross business
Insurance revenue receiveda)
Balance as at 31 December
Balance as at 1 January
Notes
Insurance revenue
Total Cash Flows
Cash flows

The calculated risk adjustment corresponds to the confidence level of 75% at 31 December 2024.

b) Clims and the directly attitled be equipment of the PCS 3 busines onlinitions (Tr get Harse, in and enclares and entraces and entrine on battility of renaining to couper o a) Isurance resired includes preniming coverse from business continations (Tyge-Horse) cance in declange at a digisterand recome a a dijustimat from boat currency (copy curre coverage includes administration costs related to insurance contracts.

c) Tryg has chosen to expense acquisition cost as they incur.

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of the document.

Financial statements Total 49.063 -39.126 30,584 3,371 -1.735 32,219 -6.906 2,190 -4.716 38,785 -30,298 -3,371 5,116 49,463 49.463
under the PAA Risk
adjustment
for non-
financial
risk 2,045 0 1,292 0 -1.136 156 156 88 244 0 0 0 0 2,289 2.289
Liabilities for incurred
claims for contracts
Present future cash
value of
flows 40,939 0 27,703 0 6
-59
27,105 27.105 2,106 29,211 0 71
-28.
-28.711 41.440 41.440
Sustainability statement coverage Loss component 1 0 0 0 0 0 0 0 0 0 0 0 0
Liability for remaining Excluding
loss
component 6.077 -39.126 1,588 3,371 0 4,959 -34.167 - 4 -34,170 38,785 -1,588 -3,371 33.826 5,733 5.733
Governance
Financial results
8% at 31 December 2023.
Strategy
Incurred claims and other directly attributable expenses
Introduction
23 Insurance contracts liabilities (continued) Balance as at 1 January Insurance revenue Insurance acquisition cash flows amortisation Run-off previous years adjustments to the LIC Insurance service expenses (gross) Profit/loss on gross business Finance expenses from insurance contracts issued Total income statement (gross) nsurance revenue receiveda) Claims and other directly attributable expenses paidb Insurance acquisition costs cash flowso Total Cash Flows Closing insurance contract liabilities Balance as at 31 December
Notes
Contents
2023
DKKm
Cash flows The calculated risk adjustment corresponds to the confidence level of 6

b) Claims and checkly attibutes continitions continitions (Frights) continuitos (Frights), chream on the capit on a cation on trion on concerner capit on the maining al Isurance resired includes premime coreage from business combinations (Tyge-Horsa, canceinderan ecolares and and reacly on and connect on a durency operaty, coverage includes administrations costs related to insurance contracts.

c) Tryg has chosen to expense acquisition cost as they incur.

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

of the document.

24 Pensions and similar obligations
DKKm 2024 2023 Description of the Swedish plan
Jubilees, pensions and other obligations 20 39 agreement, the FTP plan, which is insured with Försäkringsbranschens Pensionskassa - FPK.
Trygg-Hansa, a branch of Tryg Forsikring A/S, complies with the Swedish industry pension
Compensation liability
Recognised liability
28
8
51
12
Present value of pension obligations funded through operations
Defined-benefit pension plans Norway:
6
2
26 Under the terms of the agreement, the Group's Swedish branch has undertaken, along with the
other businesses in the collaboration, to pay the pensions of the individual employees in
accordance with the applicable rules.
Specification of change in recognised pension obligations
Recognised pension obligation at 1 January
26 7
unable to provide sufficient information for the Group to use defined-benefit accounting. For this
plan is primarily a defined-benefit plan in terms of the future pension benefits. FPK is
The FTP
Exchange rate adjustments Capital cost of previously earned pensions -1 -2
9
reason, the Group has accounted for the plan as if it were a defined-contribution plan in
accordance with IAS 19.30.
Paid during the period
Actuarial gains/losses
-4 -4
This years premium paid to FPK amounted to DKK 17m (DKK 18m in 2023), which is about 3.0%
Recognised pension obligation at 31 December 29 26 (2.3% in 2023) of the annual premium in FPK (2023). FPK writes in its annual report for 2023 that
Total pensions and similar obligations at 31 December 29 26 The Solvency Ratio is defined as the own funds relative to the solvency capital requirement.
a solvency ratio of 126 at 31 December 2023 Solvency ratio 135 at 31
it had
December 2022).
Total recognised obligation at 31 December 57 77
Accrued employer contributions Present value of pensions earned during the year
Specification of pension cost for the year:
9
1
S
-
Total year's cost of defined-benefit plans L 9
Number of pensioners The premium for the following financial years is estimated at 105
102
Assumptions used నిం %
Discount rate 8
2
3.0
Pension adjustments
Salary adjustments
1.9
S
ಗೆ
2.4
3.8
G adjustments 3.3 3.5
Turnover 7.0 7.0
Employer contributions
Mortality table
K2013
19.1
K2013
19.1

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of the document.

三 Contents

Introduction

Strategy

Financial results

Governance

Sustainability statement

Notes

Deferred tax 25

DKKm 2024 2023 Tax value of non-capitalised tax loss
Tax assets DKKm
Land, buildings and operating equipment 4
Bonds Denmark
Capitalised tax loss Norway
Receivables and provisions 327 Sweden
345 S Finland
Tax liabilitv Germanv
Intangible rights 1.954 2.168 Netherlands
Land and buildings 84 0 Austria
Debt and provisions 49 Switzerland
Contingency funds 1,086 1,156 Belgium
3,125 3,373 UK
Ireland
Deferred tax 2,780 3,367 Total
Development in deferred tax
Deferred tax at 1 January 3,367 3,542 Tax loss determined according to Swe
Exchange rate adjustments -106 -14 legislation can be carried forward inde
Change in deferred tax relating to change in tax rate 8 years. The tax losses are not recognis
Change in deferred tax previous years -76 -38 entities or branches can generate suff
Change in capitalised tax loss 179 losses.
Change in deferred tax recognised in income statement -405 -314
Change in deferred tax recognised in equity 4 The total current and deferred tax rela
DKKm 2024 2023
Loss Tax value Loss Tax value
Denmark
Norway
Sweden
Finland
Germany
Netherlands
Austria
Switzerland 26 26
Belgium 5
UK 7
Ireland
Total 88 86

x losses are not recognised as tax assets as it has not been substantiated that the local ranches can generate sufficient future taxable income within 3-5 years to offset the tax ermined according to Swedish and Finnish, German, Belgium, Dutch and Austria tax an be carried forward indefinitely. In Switzerland tax losses can be carried forward 7

statement of financial position in the amount of DKK -68m (DKK -37m at 31 December 2023). rrent and deferred tax relating to items recognised in equity is recognised in the

3,367

2,780

Deferred tax at 31 December

2023), lease liabilities of DKK 856m (DKK 1,003m at 31 December 2023)
Lease liabilities included in the statement of financial position
Amounts recognised in the statement of cash flow
Total undiscounted lease liabilities 31 December
DKK 1,381m (DKK 1,216m at 31 December 2023).
Amounts recognised in the income statement
Hereof future cash flow of contract options
Maturity of undiscounted lease liabilities
Total cash out-flow for leases
Interest on lease liabilities
Due more than 5 years
Due 1 year or less
Due 2-5 years
DKKm
0
2023
2023
3,794
3,794
739
94
0
129
223
4.533
-57
3,851
Other provisions primarily relate to the bankruptcy of Gefion, and Group's own insurance claims.
In 2023 restructuring costs are also included. The maturity of the obligation is within 5 years.
2024
84
2024
4.816
4,742
4,742
223
-73
735
-2
5.477
-137
Amortisation on intangible assets related to customer relations after tax
Profit/loss from continuing business to shareholders of Tryg
Adjusted for interest on Additional Tier 1 capital cf. equity
Earnings per share, operating earnings per share
Profit/loss for the period cf. Income statement
Operating Profit/loss for the period
Other provisions 31 December
Other provisions at 1 January
Exchange rate adjustments
Profit/loss for the period
Change in provisions
DKKm
DKKm
27
Other debt amounts to DKK 6,068m (DKK 7,551m at 31 December 2023) and mainly consists of
and accrued costs of
debt related to external customers' investments in Tryg Invest of DKK 634m (DKK 1,672m at 3
December
ecember 2023), unsettled fund transactions of DKK 1,965m (DKK 1,977m at 31
2024
1,096
210
There are no short team-leases recognised in the financial statement.
624,507
615,441
Average number of shares ('000)
Please refer to note 15 for specification of ROU assets.
625,528
615,903
Diluted number of shares ('000)
6.08
7.71
Earnings per share, continuing business
6.07
7.70
Diluted earnings per share, continuing business
6.08
7.71
Earnings per share
6.07
7.70
Diluted earnings per share
7.26
8.90
Operating earnings per shareal

Annual Report 2024 | Tryg A/S | 184

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

2023 463 553 1.019
Financial statements does not 2024 500 645 3 1.149
Sustainability statement At the end of October 2020 Tryg received the Danish Consumer Ombudsman's assessment
of the case. In the Danish Consumer Ombudsman's opinion Tryg was not complying with
regulations on giving notice for price adjustments for private customers when increasing prices above normal indexation between March 2016 and February 2020. The case is related to a part of the private portfolio in Denmark. Based on this assessment the Danish Consumer Ombudsman
that certain customers may have a recovery claim against Tryg. I ryg
the applicable regulation and guidelines stated by the Danish Financial Supervisory Authority
agree with the Danish Consumer Ombudsman's assessment as Tryg believes it has followed
("FSA") in terms of price increases. In April 2022 the Danish Consumer Ombudsman decided Consumer Ombudsman arguments against Tryg. Tryg has appealed the decision and the permission
On 5 April 2024 the Danish Maritime & Commercial Court has ruled in favour of the Danish
The Executive Board has decided not to disclose any amount but the case is deemed to have
immaterial financial consequences for Tryg's equity and solvency position.
Companies in the Tryg Group are party to a number of other disputes in Denmark, Norway and
beyond the obligations recognised in the statement of financial position at 31 December 2024.
Sweden, which management believes will not affect the Group's financial position significantly
Tryg Livsforsikring A/S, Forsikrings-Aktieselskabet Alka Liv II and Holmia Livförsäkring AB have
registered the following assets as having been held as security for the insurance provisions:
Governance Contingent liabilities Price adjustments 2016-2020 concluded that the case should be tested in court. to appeal has been granted by the Danish Supreme Court. Other DKKm Equity investments Bonds Interest and rent receivable
Financial results Total 1,529
1,529
2,216 2,216
Obligations due by period >5 years 117
117
11 11 companies under the
3-5 years 155
155
45 1 451
Strategy 1-3 years 506
506
742 742
<1 year 751
751
1,011 1,011
Introduction Contractual obligations, collateral and contingent liabilities Contractual obligations Other contractual obligations 31 Other contractual obligations 31 a) Other contractual obligations mainly consists of investment commitments, IT and outsourcing agreements.
Please refer to note 15 for lease agreements recognised as ROU assets.
Tryg has signed the following material contracts above DKK 50m (DKK 909m in 2023) of which DKK 166m are expected called during 2025 (DKK 284m in 2023 are
expected called during 2024), additionally DKK 308m (DKK 625m in 2023) within 5 years and DKK
Tryg is committed to invest in some investment funds. The commitment amounts to DKK 573m
99m (DKK 0m in 2023) after 5 years.
Tryg has signed II intrastructure agreements with commitments amounting to DKK 489m (DKK joint taxation group are jointly liable for any taxes to be withheld and paid in the group, including
Tryg Groups Danish companies are in majority part of a joint taxation with TryghedsGruppen
smba, with some exemptions due to Danish legislation. TryghedsGruppen smba is the
administration company in the Danish joint taxation group. The Danish
income taxes, and taxes withheld at source such as taxes on interest and dividends.
Contents
Notes
29
2024
DKKm
2023 737m in 2023) within 5 years.

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

Annual Report 2024 | Tryg A/S | 185

Financial assets and liabilities are offset and the net amount reported when the Group and the counterparty have a legally enforceable right of set-off and have agreed to settle on a net basis or to Positive and negative fair values of derivative financial instruments with the same counterparty are
offset if it has been agreed to settle contractual payments on a net basis when cash payments are
made or collateral is provided on a daily basis in case of fair value changes. The Group's netting of positive and negative fair values of derivative financial instruments may be cleared through LCH Master netting agreements and similar agreements entitle parties to offset in the event of default,
Furthermore, netting is carried out in accordance with enforceable master netting agreements
which further reduces the exposure to a defaulting counterparty but does not meet the conditions The Group has no related parties with a controlling influence other than the parent company, TryghedsGruppen smba and the subsidiaries of TryghedsGruppen smba (other related parties). 2023
2024
0.5
8
0
0.6
2.6
0.6
0.1
0.3
0.2
0.3
0.1
0.0
0.1
for accounting offsetting in the statement of financial position. Related parties include the Supervisory Board, the Executive Board (which is considered Key
realise the asset and settle the liability. (CCP clearing). Related parties
30
Management) and their members' family. DKKm Premium income - Parent company (TryghedsGruppen smba) Other related parties
Key management
Claims payments - Parent company (TryghedsGruppen smba) - Other related parties
Key management
Net amount 0 2 0 7 4 0 27 27 0 123 123
Collateral which is not offset in the statement of financial position Collateral -340 -109 -450 -3,684 -494 -4.178 -59 -788 -847 -4,645 -434 -5,079
Further netting
offsetting,
master
agreements 0 -550 -550 0 -550 -550 0 -1.223 1,223 0 1,223 1,223
According to the
of financial
statement
position 340 661 1,002 3,684 1.048 4.732 59 2.038 2.096 4,645 1.779 6,424
Offsetting 0 -659 -659 0 -659 -659 0 -516 -516 0 -516 -516
Gross
amount
before
offsetting 340 1,321 1,661 3,684 1.708 5,392 59 2.554 2,613 4,645 2,295 6,940
Contractual obligations, collateral and contingent liabilities (continued)
29
Offsetting and collateral in relation to financial assets and liabilities 2024
DKKm
Assets Reverse repos Derivative financial
instruments
Liability Repo debt Derivative financial
instruments
2023 Assets Reverse repos Derivative financial
instruments
Liability Repo debt Derivative financial
instruments

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of the document.

Base salary Share-
based
Cash Base salary Share-
based
Cash
DKKm 2024 persons
Number of
allowance®)
incl. car
salaryb)
variable
variable
salary
Pension Total 2023
DKKm
persons
Number of
allowance®)
incl. car
salaryb)
variable
salaryo)
variable
Pension Total
Supervisory Board S 12 0 0 0
1
Supervisory Board 9
1
12 0 0 0 12
Executive Board S 33 6 7 8 54 Executive Board 1 30 ರಿ
1
10 8 66
Risk-takers
investment
functions
11 17 2 2 22 Risk-takers
investment
functions
12 15 21
Risk-takers staff
functions
34 52 10 3 6 7
1
Risk-takers staff
functions
24 41 6 65
independent control
Risk-takers
functions
7 8 0 0 10 independent control
Risk-takers
functions
7 8 0 0 10
Risk-takers other
functions
58 92 9 9 9 130 Risk-takers other
functions
28 66 8 2 107
127 214 38 13 36 301 91 172 48 30 30 280
Number of
persons
(nom.)
Severance
pay
(DKKm)
Number of
persons
(nom.)
Severance
pay
(DKKm)
Of which retired Of which retired
Supervisory Board 0 Supervisory Board 0
Executive Board® 0 0 Executive Board® N 7
Risk-takers 00 0 Risk-takers 0 0
6 0 7 14

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

Annual Report 2024 | Tryg A/S | 187

d) Severance pay is included in the remuneration table above in all categories.

Financial statements

Sustainability statement

Strategy

Introduction

三 Contents

Notes

Financial results

Governance

Related parties (continued)
30
programmes. conditional shares, which are recognised over a deferral period up to 5 years from performance year
Base salary are charges incurred during the financial year. Variable salary includes the charges for
2024. Reference is made to section 'Corporate governance' of the management's review on the
corresponding disbursements. The Executive Board and risk-takers are included in incentive
Please refer to note 31 for more information.
basis. The transactions between TryghedsGruppen smba and Tryg A/S is conducted on an arm's length
In 2024 Tryg A/S paid TryghedsGruppen smba dividends of DKK 2,265m (DKK 2,102m in 2023).
covered by the incentive schemes. The members of the Supervisory Board in Tryg A/S are paid with a fixed remuneration and are not administrative services, IT and data deliveries. Intra-group transactions with TryghedsGruppen smba from Tryg Forsikring A/S consists of
allowances, and staff benefits The members of the Executive Board are paid a fixed remuneration, pension, car allowance, special The transactions amounts to DKK 4m (DKK 2m in 2023).
All transactions are conducted on an arm's length basis.
Management review. years for the Executive Board from performance year 2024. Please refer to 'Corporate governance' in
The variable salary is awarded with 40% cash, and 60% conditional shares which are deferred for 5
severance pay equal to 36 months´ salary. months' salary plus pension contribution. If a change of control clause is actioned COO is entitled to
Each member of the Executive Board is entitled to 12 months' notice and severance pay equal to 12
Risk-takers are defined as employees whose activities have a significant influence on the company's
risk profile. The Supervisory Board decides which employees should be considered to be risk-takers.
TryghedsGruppen smba
Parent company
A/S.
TryghedsGruppen smba controls 47.9% (46.3% at 31 December 2023) of the total shares in Tryg
This amounts to TryghedsGruppen smba controlling 48.1% (47.5% at 31 December 2023) of the
shares outstanding in Tryg A/S as at 31 December 2024.

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

Total Numbers
Fair Value
Average
matching
value per
share at
Total value
at time of
matching
Value per
share at 31
Total fair
value at 31
Other
Risk-takers
Executive
Board
grant date

DK
Total
allocation
DKKm
DKK
December
December
DKKm
0
0
0
Matching shares allocated in 2024
0
0
0 0 0
437,916
03,203
262,901
140
804.021
112 152 122
-26,126
26.126
0
Category changes and addition
0
0
0 0 0
-49,958
-7.476
-14,328
140
-71,762
-10 152 -11
-270.07
87.363
క్
.57
-248.
140
-606.007
-85 152 -92
91,761
34,491
0
140
126,252
18 152 19
57,362
1.670
0
Matching shares allocated in 2023
163
59,032
10 147 6
341,802
108,118
295,068
138
989
744.
103 147 109
38,752
-6,585
-32,167
Category changes and addition
138
0
0 147 0
-49,958
-7.476
-14,328
138
-71.762
-10 147 -11
-205,400
-79,860
573
-248.
138
-533,833
-74 147 -78
125.196
14.197
0
138
139,393
19 147 20
In accordance with the Group's remuneration policy Tryg has on agreed terms allocated matching shares for some employees.
Executive Book, Risk-alers and Other employees are in Typ A S for each share they aquire in Trye A S at market price for liguid cast at a contractually agreed sun ver deferal
h 2024, the recepised fair your anounted to DKK 9m (DKK 14m in 2023), AC 3 December 2024, total tair value reded to matching shares mounted to DKK 19m (DKK
29m in 2023). The number of shares is adjusted for dividend paid, no expected dividend is included.

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

Conditional shares Total Numbers Fair Value
Average
conditional
value per
share at
Total value
at time of
Value per
share at 31
conditional
Total fair
value at 31
2024 Executive
Board
Risk-takers Other Total grant date
DKK
allocation
DKKm
DKK
December
December
DKKm
Conditional shares allocated in 2024 35,556 54.977 97.592 188.125 161 30 152 29
Allocated in 2018 - 2023 147,003 781,378 422,729 1,351,110 169 228 152 205
Category changes and addition 4,625 -69,713 96,421 31,333 169 S 152 S
Cancelled 0 -14,208 -12,857 -27,065 169 -5 152 -4
Exercised Si
-74.52
-429.680 68
-338.
-842.886 169 -143 152 -128
Total 31.12.24 77,103 267,777 167,612 512,492 169 87 152 78
2023
Conditional shares allocated in 2023 34,800 163,583 58,829 257,212 161 42 147 38
Allocated in 2018 - 2022 206,118 490,725 226,996 923.839 17 1 158 147 36
Category changes and addition g
-93.91
127.070 136,904 170.059 17 1 29 147 25
Cancelled 0 -14.208 -12,857 -27.065 171 -5 147 -4
Exercised -10,077 -268,152 -213,898 -492,127 17 -84 147 -72
Total 31.12.23 102,126 335,435 137,145 574,706 171 98 147 84

Please refer to page 138

Annual Report 2024 | Tryg A/S | 190

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

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三 Contents

Introduction

Strategy

Financial results

Governance

Financial statements

Sustainability statement

Financial statements about claims development; and
Sustainability statement The expected fulfilment cash flows are similarly
assumptions about discount rates, including
especially liability for incurred claims represent
the Group's most critical accounting estimates,
Changes in the following key assumptions may
Estimates of insurance contracts liabilities and
as these provisions involve several uncertainty
The sensitivity of the key assumptions and the
assumptions about the contract boundary;
factors. Similarly, the estimation of recoveries
underlying assumptions and development of
an adjustment to reflect the time value of
change the fulfilment cash flows materially:
about level of aggregation;
and the financial risks related to
future cash flows, to the extent that the
a risk adjustment for non-financial risk.
financial risks are not included in the
applied to reinsurance contract assets
estimates of future cash flows; and
discount rates are disclosed in note 1.
from reinsurers may be significant.
estimates of future cash flows;
Fulfilment cash flows comprise:
any illiquidity premiums.
assumptions
assumptions
money
o
Governance Generally speaking, the key differences between
involves simpler calculation of provisions for the
with a coverage period of one year or less as the
more than one year, provided it can be
PAA. The product groups Change of Ownership,
the two methods are, for example, that the PAA
IT
effect of discounting on the provision for these
has been assessed that the use of PAA will not
whether the conditions for using the PAA have
than
eligibility tests have been carried out to assess
The PAA may be used for insurance contracts
conditions for using the PAA. Hence
coverage period of one year or less under the
will be limited. However, the PAA can also be
used for insurance contracts with a coverage
to
The Tryg Group recognises all policies with a
documented that measurement of technical
Tryg has thus chosen to use the PAA for the
previous policies as well as fewer reporting
been met. All product groups have proved
remaining coverage period in line with the
contracts with a coverage period of more
a materially different result than
a materially different result than
provisions according to the PAA will not
one year. For these groups of contracts,
Construction Policies and Affinity have
measurement according to the GMM.
measurement according to the GMM
Financial results entire insurance portfolio.
requirements.
meet the
period of
produce
produce
Strategy International Financial Reporting Interpretations
assumptions and estimates are significant to the
requires management to exercise its judgement
first time for the accounting year that began on
Committee (IFRIC) has also issued a number of
IFRS Accounting Standards requires the use of
Goodwill, Trademarks and
The International Accounting Standards Board
The preparation of financial statements under
The areas involving more
No standards have been implemented for the
Fair value of financial assets and liabilities
international accounting standards, and the
The PAA is basically a simplified version of
Implementation of changes to accounting
January 2024 that will have a significant
judgement or complexity, or areas where
the GMM which may be used if a number
certain critical accounting estimates and
(IASB) has issued several changes to the
Insurance and reinsurance contracts
in the process of applying the Group's
consolidated financial statements are:
Significant accounting estimates and
standards and interpretation in 2024
Insurance and reinsurance contracts
of conditions have been met.
Customer relations
Accounting regulation
impact on the Group.
accounting policies.
Measurement of
interpretations.
assessments
0
Introduction
Accounting policies
Notes
prepared in accordance with the executive order
contingency reserves allocated from untaxed
prepared by listed financial services companies.
company have been adjusted accordingly on
recognition and measurement requirements of
Dy
Accounting Standards as adopted by the EU on
the transition to IFRS Accounting Standards.
Tryg has not implemented any new significant
additional Danish
The Danish FSA's executive order does not
The parent company financial statements are
companies and lateral pension funds issued
on financial reports presented by insurance
The accounting policies have been applied
Business Act on annual reports
The consolidated financial statements are
comprehensive income of the parent
the Danish FSA. The deviations from the
accounting policies or IFRS Accounting
disclosure requirements of the Danish
allow provisions for deferred tax of
prepared in accordance with the IFRS
funds. Deferred tax and the other
IFRS Accounting Standards are:
Change in accounting policies
31 December 2024 and the
consistently with last year.
Contents
ਤੇ ਤੇ
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Standards in 2024.
Insurance
This file is sealed with a digital signature.
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of the document.
On consolidation, intra-group income and costs,
Items of subsidiaries are fully recognised in the
and losses arising on transactions between the
consolidation are prepared in accordance with
intra-group accounts and dividends, and gains
consolidated enterprises are eliminated.
The financial statements used for the
consolidated financial statements.
the Group's accounting policies.
than the functional currency are transactions in
CHF and GBP. Transactions in currencies other
A functional currency is determined for each of
functional currencies are DKK, SEK, NOK, EUR,
the reporting entities in the Group. Tryg's
Currency translation
foreign currencies.
currency using the exchange rate applicable at
translated using the exchange rates applicable
Translation differences are recognised in the
On initial recognition, transactions in foreign
currencies are translated into the functional
income statement under price adjustments.
at the statement of financial position date.
the transaction date. Assets and liabilities
denominated in foreign currencies are
items are translated using the average exchange
On consolidation, the assets and liabilities of the
Group's foreign operations are translated using
the exchange rates applicable at the statement
of financial position date. Income and expense
rates for the period.

Notes

Accounting policies (continued) 33

Fair value of financial assets and liabilities

an subject to material estimates. For securities that is consideration for credit and liquidity premiums. los are not listed on a stock exchange, or for which for which prices are quoted in an active market no stock exchange price is quoted that reflects discounting of the instrument cash flow using calculation. The valuation models include the the fair value of the instrument, the fair value similar financial instrument or using a model Measurements of financial assets and liabilit models with observable market data are not determined using a current OTC price of a or which are based on generally accepted appropriate market interest rate with due

Measurement of Goodwill, Trademarks and Customer relations

was acquired in connection with the acquisition Impairment testing involves estimates of future circumstances dependent on economic trends, of businesses. Goodwill is allocated to the cash Goodwill, Trademarks and Customer relations manages the investment. The carrying amount such as customer behaviour and competition. cash flows and is affected by several factors, generating units under which management is tested for impairment at least annually. including discount rates and other Cf. note 14.

amounts attributable to this financial vear. Value adiustments of financial assets and liabilities are as earned, whereas costs are recognised by the time of presentation of the financial statements position date are considered at recognition and conditions existing at the statement of financia ncome is recognised in the income statement and that confirm or invalidate affairs and measurement.

recognised in the income statement unless

otherwise described below.

All amounts in the notes are shown in millions of DKK unless otherwise stated.

Consolidation

Consolidated financial statements

assets held for trading and financial assets and

revaluation of investment property, financial

The financial statements have been prepared

Description of accounting policies Recognition and measurement under the historical cost convention and

nstruments) at fair value are recognised in the

income statement.

inancial liabilities (including derivative

The consolidated financial statements comprise he financial statements of Tryg A/S (the parent controlled by the parent company. The parent company) and the enterprises (subsidiaries) company is regarded as controlling an enterprise when it:

exercises a controlling influence over the relevant activities in the enterprise in

or

financial position when the Group has a legal

iabilities are recognised in the statement of

is exposed to or has the right to a variable eturn on its investment, and question, 2

benefits will flow out of the Group, and the value

of such liabilities can be measured reliably.

event, and it is probable that future economic

constructive obligation as a result of a prior

measured at cost, with the exception of financial

On initial recognition, assets and liabilities are

fair value. Measurement after initial recognition

assets and liabilities, which are recognised at

can exercise its controlling influence to affect the variable return.

voting rights and exercises significant influence ndirectly holds between 20% and 50% of the but no controlling influence are classified as Enterprises in which the Group directly or associates.

Anticipated risks and losses that arise before the

is affected as described below for each item.

Basis of consolidation

financial statements are prepared by combining Tryg A/S and its subsidiaries. The consolidated orepared based on the financial statements of The consolidated financial statements are items of a uniform nature. Annual Report 2024 | Tryg A/S | 192

Contents |||

Introduction

Strategy

Financial results

Governance

Financial statements

Sustainability statement

Strategy

Financial results

Governance

Notes

Accounting policies (continued) 33

Exchange rate differences arising on translation The presentation currency in the annual report are classified as other comprehensive income losses are recognised in the income statemen period in which the activities are divested. All other foreign currency translation gains and recognised as income or as expenses in the and transferred to the Group's translation reserve. Such translation differences are is DKK.

Operating segments

assessment of the Group's results divided into Segment information is based on the Group's segments. Executive Board is considered Key management and internal financial reporting reporting is based on the Group Accounting decisions on allocation of resources and operating decision makers. The segment system and supports the management policy. The operational business segments in the Group portfolios. Cf. note 4 reclassification column and involving brokers. Other encompasses Acquired are Private, Commercial, Corporate and Other. Private encompasses the sale of insurances to Norway. Commercial encompasses the sale of Corporate sells insurances to industrial clients businesses, in Denmark. Sweden and Norway primarily in Denmark, Norway and Sweden. In private individuals in Denmark, Sweden and addition, Corporate handles all business nsurances to small and medium sized description.

Geographical information is presented based on the economic environment in which the Tryg Group operates. The geographical areas are Denmark, Norway and Sweden.

be Segment income and segment costs as well as segment assets and liabilities comprise those ndividual segment and those items that can items that can be directly attributed to each investment activity managed at Group level comprise assets and liabilities concerning reliable basis. Unallocated items primarily allocated to the individual segments on a

Key ratios

Danish Finance Society and the Executive Order on Financial Reports for Insurance Companies according to IAS 33. This and other key ratios Recommendations and Ratios issued by The nd Multi-Employer Occupational Pension Earnings per share (EPS) are calculated Funds issued by the Danish Financial are calculated in accordance with Supervisory Authority.

nsurance revenue Income statement

release of risk during the coverage period differs the significantly from the passage of time, then the allocation is made on the basis of the expected timing of incurred insurance service expenses. expected premium receipts to each period of The insurance revenue for the period is the nsurance contract services on the basis of passage of time. If the expected pattern of allocated to the period. Tryg allocates the excluding any investment component) amount of expected premium receipts

Tryg changes the basis of allocation between the two methods above as necessary, if facts accounted for prospectively as a change in and circumstances change. The change is accounting estimate. For the periods presented, all revenue has been recognised on the basis of the passage of time.

_oss component

Tryg assumes that no contracts are onerous at Tryg considers facts and circumstances to dentify whether a group of contracts are nitial recognition unless facts and circumstances indicate otherwise. onerous based on:

  • Pricing information
  • Results of similar contracts it has recognised in Environmental factors, e.g., a change

market experience or regulations

Annual Report 2024 | Tryg A/S | 193

circumstances mentioned indicate that a group establishes a loss component as the excess of Accordingly, by the end of the coverage period of the group of contracts the loss component carrying amount of the liability for remaining Where this is not the case, and if at any time the fulfilment cash flows that relate to the remaining coverage of the group over the during the coverage period, the facts and of insurance contracts is onerous. Tryg coverage of the group. will be nil.

_oss-recovery components

component of the asset for remaining coverage depicting the expected recovery of the losses if recognition of an onerous group of underlying underlying insurance contracts are added to a insurance contracts, or when further onerous for a group of reinsurance contracts held group, Tryg establishes a loss-recovery When Tryg recognises a loss on initial relevant.

recover from the group of reinsurance contracts component of the onerous group of underlying loss-recovery component is subsequently insurance contracts that the entity expects to reduced to zero in line with reductions in the recovery component shall not exceed the portion of the carrying amount of the loss contracts in order to reflect that the lossonerous group of underlying insurance held. The

ટીર
in
incentive programmes for executive board, risk
comprise an employee bonus scheme and
The Tryg Group's incentive programmes
takers and other employees.
Share-based payment
shares, the remaining expense is recognised in
The shares are recognised at market value and
performance year. It the holder retires during
the maturation period but remains entitled to
are accrued from up to five years from
U Group's employees can be granted a bonus in
the form of free shares. When the bonus is
According to the remuneration policy, the
Employee bonus scheme
Matching shares have been allocated to some
employees in accordance with the incentive
the current accounting year.
Matching shares
performance period. The scheme will be treated
as a financial instrument, consisting of the right
receiving shares or cash. The expected value of
granted, employees can choose between
the shares will be expensed over the
maturation period, based on the market price at
The shares are recognised at market value and
are accrued over the three or four year
programme.
ed
recognised in equity and is not remeasured. The
remeasured until the time of exercise, such that
delivery of shares. The difference between the
number of shares or the actual cash amount.
the total recognition is based on the actual
to cash settlement and the right to request
value of shares and the cash payment is
remainder is treated as a liability and is
the time of acquisition. Recognition is from the
shares, the remaining expense is recognised in
end of the month of acquisition under staff
expenses with a balancing entry directly in
maturation period but remains entitled to
equity. If the holder retires during the
the current accounting year.
ട്
to
Conditional shares have been allocated to some
Equity-settled conditional shares are measured
deferral period (the transfer date), where the
employees in accordance with the incentive
recognised under staff costs over the period
from the allotment date until the end of the
and
at the fair value at the allotment date
holder receive free shares.
Conditional shares
programme.
Net expense from reinsurance contracts held
finance income or expenses, are presented in
reinsurance contracts, other than insurance
one line as 'net expenses from reinsurance
contracts' in the insurance service result.
contracts are presented separately from
Income and expenses from reinsurance
revenue and expenses from insurance
contracts. Income and expenses from

Notes

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

Contents

|||

Accounting policies (continued) 33

Insurance service expenses arising from Insurance service expenses

loss generally as they are incurred. They exclude insurance contracts are recognised in profit or repayments of investment components and comprise the following items.

  • Incurred claims
  • Amortisation of insurance acquisition cash flows: .
  • Losses on onerous contracts and reversals of such losses.
  • claims that do not arise from the effects of the time value of money, financial risk and Adjustments to the liabilities for incurred changes therein. .
    • Other insurance service expenses

Incurred claims

prevent, control and mitigate damage and other handling of claims incurred in relation insurance can be ascribed to unwinding and/or change in in respect of previous years. The portion which direct and indirect costs associated with the Incurred claims include run-off gains/losses Claims are claims incurred during the year. Incurred claims include direct and indirect discount rates is transferred to Insurance inspecting and assessing claims, costs to claims handling costs, including costs of finance income and expenses. contracts in force.

Incurred claims comprise bonus and premiums discounts based on defined claims experience set prior to the period where the insurance contract was incepted or sold. Annual Report 2024 | Tryg A/S | 194

effects are included in Net finance income from insurance service result and insurance finance income or expenses. Changes relating to the ri the insurance service result while discounting adjustment for non-financial risk between the adjustment for non-financial risk are included Tryg disaggregates changes in the risk reinsurance contracts.

Insurance acquisition cash flows

nsurance acquisition cash flows arise from the costs of selling, underwriting and starting a attributable to the portfolio of insurance group of insurance contracts (issued or expected to be issued) that are directly contracts to which the group belongs. Tryg chooses to expense insurance acquisitior under the PAA, if the coverage period for each cash flows as they occur for contracts measur contract in a group is one year or less.

Other insurance service expenses

contracts. Expenses relating to future contract or expenses that cannot be directly attributed the portfolio of insurance contracts e.g. some development and training costs are expensed attributable to the administration of existing Other insurance service expenses represent nsurance contracts in force. Administration expenses are all other incurred expenses administration expenses to administrate 'Other costs' as thev incur.

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Contents |||

Introduction

Strategy

Financial results

Governance

Financial statements

Sustainability statement

Notes

Accounting policies (continued) 33

Investment activities

property operations less property management Income from investment properties before fair interest earned and dividends received during Income from associates includes the Group's value adjustment represents the profit from expenses. Interest and dividends represent separate line item in the income statement the financial year and are recognised as a share of the associates' net profit.

through profit or loss is recognised as interest and not part of the fair value adjustments. Coupon on bond designated as fair value

of represent expenses relating to the management adjustments. Investment management charges losses, including gains and losses on derivative The a profit) from or added (in case of a loss) to the Realised and unrealised investment gains and Invest Real Estate are either deducted (in case external investors share of the result in Tryg financial instruments, value adjustment of management fees on the investment area. translation adjustments and the effect of movements in the vield curve used for nvestment property, foreign currency discounting, are recognised as value of investments including salary and investment result.

nsurance finance income and expenses nsurance finance income and expenses

mounts risk adjustment for non financial risks groups of insurance and reinsurance contracts nd arising from the effects of the time value of and arising from the effects of the time value of comprise changes in the carrying amounts of expenses comprise changes in the carrying money, financial risk and changes therein. money, financial risk and changes therein. Moreover, Insurance finance income and

Other income and costs

Pension & Livsforsikring A/S and depreciations assets, including the sale of products for Velliv. Other income and costs include income and expenses which cannot be ascribed to the Group's insurance portfolio or investment intangibles assets identified in Business combinations. of

Discontinued and divested business

technical interest net of reinsurance, investment statement. Discontinued and divested business costs, profit/loss on ceded business, insurance return after insurance technical interest, other impairment is recognised under other income gross discontinued business. Any reversal of earlier income and costs and tax in respect of the includes gross premiums, gross claims, consolidated in one item in the income Discontinued and divested business is and costs.

tem as assets held for sale and liabilities held for concerning discontinued activities are reported divested activities are consolidated under one The statement of financial position items whereas assets and liabilities concerning unchanged under the respective entries sale.

Statement of financial position Intangible assets

Goodwill

ic acquisition of business. Goodwill is calculated which management manages the investment iabilities at the time of acquisition. Goodwill allocated to the cash-generating units under identifiable assets, liabilities and contingent undertaking and the fair value of acquired Goodwill is not amortised but is tested for and is recognised under intangible assets. Goodwill is acquired in connection with the difference between the cost of the mpairment at least once per year.

Trademarks and customer relations

Trademarks and customer relations have been Customer relations are recognised at fair value nence are not amortised but instead tested for Trademarks with an indefinite useful lifetime, at the time of acquisition and amortised on a dentified as intangible assets on acquisition. straight-line basis over the expected useful mpairment at least once per year. ifetime of 5-15 years.

Software

capitalised on the basis of the costs incidental to earnings will exceed the costs in more than one asset is amortised according to the straight-line software. The costs are amortised based on an After completion of the development work, the development and directly attributable relevant fixed costs. All other costs connected with the year, are reported as intangible assets. Direct development or maintenance of software are where there is sufficient certainty that future Costs for group developed software that are costs include personnel costs for software dentifiable and unique software products, directly connected with the production of Acquired computer software licences are method over the assessed useful lifetime, estimated useful lifetime of up to 8 years. acquiring and bringing to use the specific though over a maximum of 8 years. The amortisation basis is reduced by any continuously charged as expenses. mpairment and write-downs.

as

Assets under construction

accordance with the amortisation periods stated until they are put into use, whereupon they are reclassified as software and are amortised in under the entry "Assets under construction" Group-developed intangibles are recorded above.

Strategy

Sustainability statement

Notes

Accounting policies (continued) 33

Fixed assets

Fixtures and operating equipment are measured relevant assets until the time when such assets at cost less accumulated depreciation and any calculated using the straight-line method over directly attributable to the acquisition of the encompasses the purchase price and costs Depreciation of operating equipment is estimated useful lifetime as follows: accumulated impairment losses. Cost are ready to be brought into use. Operating equipment its

  • Vehicles. 5 vears IT, 4 years
  • Furniture, fittings and equipment, 5-10 years

the expected useful lifetime, however maximally _easehold improvements are depreciated over the term of the lease.

revalued assets are sold, the amounts included Gains and losses on disposals and retired asse in the revaluation reserves are transferred to are determined by comparing proceeds with recognised in the income statement. When carrying amounts. Gains and losses are retained earnings.

Right-of-use assets Leasing

whether a contract is, or contains, a lease. It has At inception of a contract. Tryg assesses The underlying asset is identifiable the following prerequisites: c

use of the asset throughout the period of use substantially all the economic benefits from The group has the right to direct the use of The group has the right to obtain the asset

corresponding lease liability with respect to all excluding short-term leases (defined as leases with a lease term of 12 months or less) and lease agreements in which it is the lessee, Tryg recognises a right-of-use asset and a leases of low value assets.

that contains lease components, Tryg allocates component based on their relative stand-alone the consideration in the contract to each lease At inception or on reassessment of a contract prices. Right-of-use asset (ROU asset) and lease liability cost, which comprises the initial amount of the date. The ROU asset is initially measured the are recognised at the lease commencement lease liability adjusted for

  • lease payments made at or before the commencement date
  • estimate of costs to dismantle and remove any initial direct cost incurred
    • the underlying asset or to restore the underlying asset
      • ROU assets are tested for impairment. lease incentives received

The lease liability _ease liability

present value of the lease payments that are not by ncremental borrowing rate. Subsequently, the adjustment is made to the carrying amount of paid at the commencement date, discounted using the rate implicit in the lease. If this rate is initially measured at the cannot be readily determined. Tryg uses its lease liability is measured at amortised cost liability is remeasured to reflect changes in using the effective interest method and is presented as part of other debt. The lease future lease payments. A corresponding the ROU asset.

and and buildings

oroperties are classified as investment property. occupied property and investment property. All _and and buildings are divided into owner-

nvestment property

Properties held for renting yields that are not occupied by the Group are classified as investment properties.

in the nature, location or maintenance condition market-specific rental income per property and nvestment property is recognised at fair value. similar properties, adjusted for any differences available, the Group uses alternative valuation tor projections and recent prices in the market specific assets. If this information is not The fair value is calculated on the basis of Fair value is based on transaction prices methods such as discounted cash flow of

developments.

special tenant terms and conditions. Cf. note 16. The resulting operating income is divided by the which is adjusted to reflect market interest rates capitalised value of the return on prepayments typical operating expenses for the coming year. and property characteristics, corresponding to the present value of a perpetual annuity. The required return on the property in per cent, property issues such as vacant premises or and deposits and adjustments for specific Changes in fair values are recorded in the value is subsequently adjusted with the income statement.

mpairment test for intangible assets, property

based on business plans. The business plans are normally established using budgeted cash flows expected useful lifetime. This also applies to the based on past experience and expected market Operating equipment and intangible assets are the depreciation method and the depreciation assessed at least once per year to ensure that Goodwill is tested annually for impairment, or which the asset belongs. The present value is performed for each cash-generating unit to salvage value. Write-down is performed if period that is used are connected to the mpairment, and impairment testing is more often if there are indications of mpairment has been demonstrated. and operating equipment

Contents |||

Introduction

Strategy

Financial results

Governance

Financial statements Sustainability statement

Notes

Accounting policies (continued) 33

Equity investments in Group undertakings

subsidiaries are recognised and measured using elimination of unrealised intra-group profits and the equity method. The parent company's sha losses is recognised in the income statement. in The parent company's equity investments of the enterprises' profits or losses after

are written down by the parent company's share Q negative net asset value are recognised at zero investments are measured at the pro rata shar of the enterprises' equity. Subsidiaries with a value. Any receivables from these enterprises In the statement of financial position, equity of such negative net asset value where the receivables are deemed irrecoverable.

to cover the liabilities of the relevant enterprise company has a legal or constructive obligation is f the negative net asset value exceeds the amount receivable, the remaining amount recognised under provisions if the parent

revaluation under equity if the carrying amount Net revaluation of equity investments in subsidiaries is taken to reserve for net exceeds cost

translation of the items in the income statement The results of foreign subsidiaries are based on costs in domestic enterprises denominated in transaction day exchange rates. Income and using average exchange rates for the period unless they deviate significantly from the

exchange rates applicable on the transaction foreign currencies are translated using the date. Statement of financial position items of foreign subsidiaries are translated using the exchange rates applicable at the statement of financial position date. When it is assessed that the parent company no longer has control over the subsidiary, it will be transferred to either assets held for sale or unquoted shares and when sold, it will be derecognised.

Equity investments in associates

generally in the form of an ownership interest of elimination of unrealised intra-group profits and Equity investments in associates are measured Group's proportionate share of the enterprises Associates are enterprises in which the Group ssociates is included as a separate line in the income statement. Income is made up after net assets. Significant transaction costs are between 20% and 50% of the voting rights. recognised as part of the acquisition price. Profit after tax from equity investments in using the equity method and the carrying amount of the investment represents the has significant influence but not control, osses.

measured at zero value. If the Group has a legal Associates with a negative net asset value are or constructive obligation to cover the

ഗ associate's negative balance, such obligation recognised under liabilities.

Recognition and classification of financial instruments

Financial instruments are classified as follows based on the Group's business models:

  • The asset is held to collect cash flows from payments of principal and interest (hold to amortised cost after initial recognition. collect business model). Measured at
  • വു model). Measured at fair value with changes payments of principal and interest and sellir The asset is held to collect cash flows from ncome with reclassification to the income the asset (hold to collect and sell business ecognised through other comprehensive statement on realisation of the assets.
  • value with value adjustment through profit or the trading book or assets, where contractual assets managed on a fair value basis, held in and principal of the receivable. It is also still loss. when such measurement significantly iabilities or recognition of losses and gains fair value through profit or loss. These include possible to measure financial assets at fair cash flows do not solely comprise interest occurred on measurement of assets and Other financial assets are measured at mismatch that would otherwise have reduces or eliminates an accounting on different bases.
  • Generally, financial liabilities are measured at amortised cost after initial recognition.

objective is to hold assets to collect contractual cash flows representing payments of principal must be held within a business model whose and interest etc combined with limited sales For the first two categories, financial assets activity.

If this is not the objective of the business model. through profit or loss. Financial assets, which, if the financial assets will be placed in a category, measured at amortised cost fair fair value with accounting mismatch, are also recognised in comprehensive income would result in a which is subject to fair value adjustment changes recognised through other this category.

assessment of whether collecting cash flows is a flows represent solely payments of principal and significant element, including whether the cash models have been reviewed to ensure correct classification thereof. The review included an The Group's financial assets and business interest

other comprehensive income. Thus, bank loans and deposits are essentially still measured at mplies recognising fair value adjustments in Tryg does not have a business model that amortised cost.

lotes
Accounting policies (continued)
33
collect cash flows representing payments of
principal and interest and which has limited
financial asset is attributable to this category
model whose objective is to hold assets to
comprehensive income would result in an
if measurement of the asset at amortised
easured at fair value through profit or loss.
nancial assets and liabilities measured at
if the asset is not held within a business
quity and bond portfolios are generally
cost or at fair value through other
ir value through profit or loss
accounting mismatch.
sales activity
provisions, and a free portfolio. The objective for
approximately offset the capital gains and losses
The investment portfolio is divided into a match
fair value through profit or loss, unless they are
opments on the insurance provisions. The free
at
with a view to obtaining the best risk-adjusted
Derivative financial instruments (derivatives),
portfolio is invested in different asset classes
which are assets or liabilities, are measured
the corresponding devel
portfolio corresponding to the technical
the return on the match portfolio is to
classified as hedging instruments.
on the assets with
return.
The Group's activities expose it to financial risks
stock exchange price is quoted that reflects the
not listed on a stock exchange, or for which no
determined using valuation techniques. These
instruments or discounted cash flow analysis.
include the use of similar recent arm's length
SI
exchange rates, interest rates and inflation.
Forward exchange contracts and currency
of the instrument, the fair value
including changes in share prices, foreign
swaps are used for currency hedging of
transactions, reference to other similar
Derivative financial instruments and
hedge accounting
fair value
Recognition of the resulting gain or loss depends
hedging instrument and, if so, the nature of the
In
Discounting based on market interest rates is
certain derivatives as hedges of investments
P
foreign entities. Changes in the fair value of
company is entitled or intends to make net
on whether the derivative is designated as
item being hedged. The Group designates
settlement of more financial instruments.
instruments involving an expected future
applied in the case of derivative financial
negative values are only offset when the
cash flow.
ne business model behind the bond portfolio is
quity instruments are not based on cash flows
do
ot intrinsically based on collecting cash flows
om payments of principal and interest but is
onds which are held to match the insurance
easured at fair value with value adjustment
easured at fair value through profit or loss.
inimisation, where contractual cash flows
ot constitute a central element but follow
hich comprise payments of principal and
sed on, for example, short-term trading
terest. Therefore, these instruments are
tivity and investments focused on cost
ntracts liabilities are designated to be
lely from the investment.
rough profit or loss.
The fair values of quoted securities are based on
for the category financial assets at fair value are
substantially all risks and rewards of ownership
derecognised on a trade date basis, the date on
transferred, and the Group has also transferred
Realised and unrealised profits and losses that
may arise because of changes in the fair value
rights to receive cash flows from the financial
ommits to purchase or sell
Financial assets are derecognised when the
recognised in the income statement in the
stock exchange prices at the statement of
assets have expired, or if they have been
Financial assets are recognised and
period in which they arise.
which the Group c
the asset.
Positive fair values of derivatives are recognised
as derivative financial instruments under assets.
portfolios of shares, bonds, hedging of foreign
from the trading date and are measured in the
form of futures, forward contracts, swaps and
position items. Interest rate derivatives in the
derivatives in the form of futures and options
Derivative financial instruments are reported
and insurance statement of financial
interest rate risks related to the portfolio of
statement of financial position at fair value.
are used from time to time to adjust share
FRAs are used to manage cash flows and
bonds and insurance provisions. Share
Negative fair values of derivatives are
recognised under derivative financial
exposures.
entities
and losses accumulated in equity are included in
the income statement on disposal of the foreign
which provide effective currency hedging of the
are recognised in the income statement. Gains
comprehensive income. The tangible net asset
requirements of hedge accounting. Changes in
the fair value relating to the ineffective portion
90-100% by entering into short-term forward
derivatives that are designated and qualify as
net investment hedges in foreign entities and
value of the foreign entities estimated at the
beginning of the financial year is hedged
net investment are recognised in other
exchange contracts according to the
entity.

Annual Report 2024 | Tryg A/S | 198

instruments under liabilities. Positive and

financial position date. For securities that are stock exchange prices at the statement of

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Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

A financia

  • · if the a model collect princip sales a
    • · if mea cost of compr accour

Equity and measured Bonds wh contracts measured

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Strategy

Financial results

Governance

Financial statements

Sustainability statement

Notes

Accounting policies (continued) 33

Reinsurance contract assets

recognition of the related group of contracts are included in the carrying amount of the related recognised for cash flows arising before the Portfolios of reinsurance contracts that are financial position. Any assets or liabilities presented separately in the statement of assets and those that are liabilities, are portfolios of contracts.

contracts and in accordance with the terms of measured consistently with the amounts Expected cash flows from reinsurers are associated with the reinsured insurance each reinsurance contract. Changes due to unwinding and changes due to changes in the yield curve or foreign exchange rates are recognised as 'Net finance income from reinsurance contracts'.

The effect of Changes in expected cash flows performance by the issuer of a reinsurance that result from changes in the risk of noncontract held is recognised separately and disclosed in note 19.

Receivables

Receivables primarily contain accounts receivable in connection with property.

Other assets

Other assets include current tax assets and cash receivables concerning tax for the year adjusted at bank and in hand. Current tax assets are

provisions at the statement of financial position amortised cost, and the return is recognised as recognised at nominal value less impairment for on-account payments and any prior-year institutions are recognised and measured at Reverse repurchase lending to credit adjustments. Cash at bank and in hand is interest income in the income statement. date.

mpairment charges for loans, advances and receivables

ndividual loans in stages, reflecting the changes Impairments corresponding to expected credit osses are based on a classification of the in credit risk since initial recognition.

  • credit losses over a period of 12 months for impairment provisions at initial recognition impairment provisions will be adjusted but since initial recognition. For this category, are made corresponding to the expected without significant increase in credit risk lending at amortised cost. If there is an Stage 1 covers loans and advances etc insignificant change in credit risk, the the exposure will be kept at stage 1.
  • significant increase in credit risk since initial Stage 2 covers loans and advances etc with recognition. For this category, impairment provisions are made corresponding to the expected credit losses over the time-tomaturity.

credit impaired, and which have been subject on their loans. For this category, impairmen Stage 3 covers loans and advances that are the expected credit losses over the time-toassumption that the customers will default provisions are also made corresponding to to individual provisioning on the specific maturity.

scope of the impairment of IFRS 9 measured at This model is applied to all instruments in the amortised cost.

Solvency II to derive the expected credit loss on a single name exposure. Further, determining fryg has applied the methodology used under the expected credit loss is subject to management judgement.

has no exposures covered by Stage 2 or Stage 3. At the statement of financial position date Tryg

Prepayments and accrued income

relating to the sale of insurance products is also Prepayments include expenses paid in respect receivable. Accrued underwriting commission of subsequent financial years and interest included.

Share capital Equity

obligation to transfer cash or other assets. Costs Shares are classified as equity when there is no instruments are shown in equity as a deduction directly attributable to the issue of equity from the proceeds, net of tax.

Foreign currency translation reserve

ncome and expense items are recognised using in Other comprehensive income. When an entity offset in other comprehensive income in respect currency risk in respect of foreign entities is also period. Any resulting differences are recognised recognised using the exchange rate applicable is wound up or sold, the balance is transferred to the income statement. The hedging of the the average monthly exchange rates for the Assets and liabilities of foreign entities are at the statement of financial position date. of the part that concerns the hedge.

Contingency fund reserves

policyholders. The Norwegian contingency fund reserves may only be used when so permitted reserves include provisions for the Norwegian the Norwegian and Swedish contingency fund Contingency fund reserves are recognised as by the Danish Financial Supervisory Authority contingency fund provisions. Deferred tax on Natural Perils Pool and security reserve. The Danish and Swedish provisions comprise part of other reserves under equity. The and when it is for the benefit of the reserves is allocated.

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nsaction costs) and the redemption value is
cognised in the income statement over the
orrowing period using the effective interest
ethod.
Some reinsurance contracts issued contain
components that require separation.
products do not include any distinct
when the first payment from the policyholder
becomes due or, if there is no contractual
due date, when it is received from the
the beginning of its coverage period;
surance and reinsurance contract
surance contracts
assification
amount that the policyholder will always receive
– either in the form of profit commission, or as
arrangements, there is a minimum guaranteed
profit commission arrangements. Under these
when facts and circumstances indicate that
An insurance contract acquired in a transfer of
the contract is onerous.
policyholder; and
o
ntracts. Contracts held by Tryg under which it
ontracts under which Tryg accepts significant
insurance
surance risk are classified as
irrespective of the insured event happening. The
minimum guaranteed amounts have been
claims, or another contractual payment
contracts or a business combination is
recognised on the date of acquisition.
derlying insurance contracts are classified as
risk related to
nsfers significant insurance
nsurance contracts.
assessed to be highly interrelated with the
insurance component of the reinsurance
contacts and are, therefore, non-distinct
investment components which are not
accounted for separately.
Groups of reinsurance contracts are established
such that each group comprises a single
Reinsurance contracts
contract.
pose the Group to financial risk, but does not
surance and reinsurance contracts also
clude any savings contracts. Insurance contracts are aggregated into groups
for measurement purposes. Groups of
Aggregation and recognition
A group of reinsurance contracts is recognised
Reinsurance contracts held that provide
on the following date.
a limited extend Tryg also issues reinsurance
ntracts to compensate other insurers for
e insurance
ims arising from one or mor
ntracts issued by them.
risks and managed together, and dividing each
each comprising contracts subject to similar
identifying portfolios of insurance contracts,
portfolio into annual cohorts (i.e. by year of
insurance contracts are determined by
contract is initially recognised. This applies to
proportionate coverage is recognised at the
date on which any underlying insurance
the Group's quota share reinsurance
surance and reinsurance contracts
counting treatment
issue) and each annual cohort into three groups
based on the profitability of contracts:
recognised at the beginning of the coverage
Other reinsurance contracts held is
contracts.
plies IFRS 17 to all remaining components of
ter separating any distinct components, Tryg
ey contain distinct components which must
counting Standard instead of under IFRS 17.
nsurance products to determine whether
yg assesses its non-life insurance and
accounted for under another IFRS
any remaining contracts in the annual cohort.
have no significant possibility of becoming
any contracts that, on initial recognition,
any contracts that are onerous on initia
onerous subsequently; and
recognition;
o
o
0
entered into the related reinsurance contract
period of the group of reinsurance contracts.
underlying insurance contracts if Tryg
recognised at the date of acquisition.
Tryg recognises an onerous group of
Reinsurance contracts acquired is
held at or before that date.
o
e insurance contract. Currently, Tryg's An insurance contract issued is recognised from
the earliest of:

Notes

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

Contents

III

Accounting policies (continued) 33

Additional Tier 1 capital

is recognised as equity for accounting purposes. accounting purposes. Interest is deducted from discretionary payment of interest and principal Correspondingly, interest expenses relating to Perpetual Additional Tier 1 capital with the issue are recorded as dividend for equity at the time of payment.

Dividends

Proposed dividend is part of equity until payment.

Own shares

The purchase and sale sums of own shares and dividends thereon are taken directly to retained shares acquired for incentive programmes and earnings under equity. Own shares include share buyback programme.

connection with the matching shares are taken Proceeds from the sale of own shares in directly to equity.

Subordinated loan capital

of the document.

Subordinated debt consists of financial liabilities repaid until the claims of ordinary creditors have capital is subsequently stated at amortised cost; voluntary or compulsory liquidation, will not be transaction costs incurred. Subordinated loan any difference between the proceeds (net of in the form of subordinated loan capital and Additional Tier 1 capital which, in case of been met. Subordinated loan capital is recognised initially at fair value, net of

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Annual Report 2024 | Tryg A/S | 200

Notes
Accounting policies (continued)
33
obligations that exist during the reporting period
pay premiums or has a substantive obligation to
portfolio, and the pricing of the premiums up
Contract boundary define the cash flows within
provide services (including insurance coverage
to the reassessment date does not take into
Tryg has the practical ability to reassess the
account risks that relate to periods after the
Tryg has the practical ability to reassess the
Cash flows are within the contract boundary if
may include both insurance and financial risks,
Trygissues non-life insurance contracts with a
The reassessment of risks considers only risks
risks of the particular policyholder and can
transferred from policyholders to Tryg, which
in which Tryg can compel the policyholder to
benefits that fully reflects the risks of that
A substantive obligation to provide services
set a price or level of benefits that fully
the boundary of each insurance contract.
contract and can set a price or level of
risks of the portfolio that contains the
they arise from substantive rights and
reflects those reassessed risks; or
but exclude lapse and expense risks.
and any investment services).
reassessment date.
Contract boundary
ends when:
the contract boundary of a
reporting date to include the effect of changes in
transferred to it and can set a price or level of
the carrying amount of the liability for remaining
On initial recognition of each group of contracts,
coverage is measured at the premiums received
expense insurance acquisition cash flows when
receive services from the
bility to reassess the risks
has a substantive right to receive services from
reflects those reassessed
Tryg uses the premium allocation approach to
compelled to pay amounts to the reinsurer or
The contract boundary is reassessed at each
during the reporting period in which Tryg is
substantive rights and obligations that exist
held if they arise from
right to terminate the
on initial recognition. Tryg has chosen to
simplify the measurement of groups of
Measurement, insurance contracts
reinsurer ends when the reinsurer:
Cash flows are within
insurance contracts.
reinsurance contract
A substantive right to
has the practical a
benefits that fully
has a substantive
they are incurred.
circumstances.
the reinsurer.
coverage.
risks; or
contracts is onerous, then the Group recognises
a loss in profit or loss and increases the liability
If at any time during the coverage period, facts
liability for remaining coverage is increased by
Accordingly, Tryg has chosen not to adjust the
time value of money and the effect of financial
services provided. Services is usually provided
any premiums received and decreased by the
Tryg expects that the time between providing
current estimates of the fulfilment cash flows
amount recognised as insurance revenue for
for remaining coverage to the extent that the
that relate to remaining coverage exceed the
carrying amount of the liability for remaining
liability for remaining coverage to reflect the
The coverage period is defined as the period
Claims and claims handling costs including
and circumstances indicate that a group of
The fulfilment cash flows are discounted at
premium due date is no more than a year.
Subsequently, the carrying amount of the
each part of the services and the related
when an insured event can occur.
based on passage of time.
current rates (see below).
coverage.
risk.
claims handling costs that arise from events that
policyholders. Claims include direct and indirect
The risk adjustment for non-financial risk for the
adjustment is based on statistical methods (cost
adjustment for non-financial risk. The fulfilment
cash flows of a group of insurance contracts do
estimated future cash flows to policyholders or
which comprise estimates of future cash flows,
adjusted to reflect the time value of money and
compensation required for bearing uncertainty
about the amount and timing of the cash flows
Liability for Incurred claims is measured as the
have occurred up to the statement of financial
separately from the other estimates and is the
adjustment for non-financial risk between the
not reflect the Group's non-performance risk.
of capital) and the disclose of the confidence
position date even if they have not yet been
discounting in insurance finance income or
third parties to fulfil the obligations toward
that arises from non-financial risk. The risk
total of the expected fulfilment cash flows,
liability for incurred claims is determined
Tryg disaggregates the change in the risk
insurance service result and the effect of
level corresponding to the results of that
the associated financial risks, and a risk
technique is in note 23.
reported to the Group.
expenses.
short period of insurance covers. Tryg apply the
premium allocation model to all insurance
contracts issued.
expected claims handling costs are expensed in
the income statement as incurred based on the

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

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Financial results
Strategy
Governance Sustainability statement Financial statements
workers' compensation, personal accident and
the actual claim takes time. This is the case for
claims in motor liability, professional liability,
health insurance classes.
the calculation of the liability for incurred claims
Several assumptions and estimates underlying
are interdependent. Most importantly, this can
be expected to be the case for assumptions
relating to interest rates and inflation.
the PAA, then Tryg adjusts the carrying amount
reinsurance contracts are modelled using
Risk adjustment for non-financial risk for
of the asset for remaining coverage.
adder, Bornhuetter-
Liability for incurred claims is determined for
claims provisions are allocated to segments
encompass more than one business area,
ia. The models
each line of business based on actuarial
methods. Where such business lines
based on pragmatic criter
areas in which explicit inflation assumptions are
used, with claim payments being indexed based
on wage increases or consumer price inflation.
are
Annuity payments and personal accident
Inflation curves that reflects the market's
contract so that it represents the amount of risk
similar statistical models as for direct insurance
being transferred by the holder of the group
reinsurance contracts to the issuer of those
contracts.
Ol
method, are used for
others. Chain-Ladder techniques are used for
ines of business with a stable run-off pattern.
among
accident years in which the future run-off is
In some instances, historic data used in the
The Bornhuetter-Ferguson method, and
Ferguson and the Loss Ratio method
currently used are Chain-L
sometimes the Loss Ratio
highly uncertain.
For other lines of business, with implicit inflation
certain lag in predicting the level of future losses
when a change in inflation occurs. On the other
changes to the extent that such changes affect
the actuarial models will cause a
and wage increase expectations are
approximate the future indexation.
immediately as a consequence of inflation
hand, the effect of discounting will show
the interest rate.
assumptions,
inflation
used to
the statement of financial position. Any assets or
contracts are included in the carrying amount of
Portfolios of insurance contracts that are assets
reinsurance contracts that are assets and those
that are liabilities, are presented separately in
and those that are liabilities, and portfolios of
before the recognition of the related group of
liabilities recognised for cash flows arising
the related portfolios of contracts.
Presentation
the expected future development of claims. This
actuarial models is not necessarily predictive for
situation the a priori estimate used for premium
increase in claims based on the new legislation.
history materialises
change in the level of claims. The estimate is
changes. In this
This estimate is used for determining the
increases is used to reflect the expected
is the case with legislative
maintained until new loss
adapted where necessary to reflect features that
policies
to measure a group of reinsurance contracts,
Other correlations are deemed not to be
The Group applies the same accounting
differ from those of insurance contracts.
Measurement, reinsurance contracts
significant.
line of businesses on the basis of the Solvency II
portfolios of insurance contracts are are split in
requirements and regulation. The groups
Tryg is subject to Solvency II capital
regulation.
which can be used for re-estimation. group of reinsurance contracts measured under
If a loss-recovery component is created for a

Notes

Introduction

Contents

III

Accounting policies (continued) 33

of a group of insurance contracts at the amount Tryg recognises the liability for incurred claims of the fulfilment cash flows relating to incurred claims. The future fulfilment cash flows are discounted (at current rates).

Group and statistical analyses of claims incurred of more complex claims that may be affected by but not reported and the expected ultimate cost assessments of individual cases reported to the Fulfilment cash flows are estimated using the external factors (such as court decisions). The provisions include claims handling costs.

of expose the holder to no or negligible credit risk, associated financial risks at the reporting date. adjusted to reflect the liquidity characteristics Liability for incurred claims is discounted to Discount rate reflects the vield curve in the appropriate currency for instruments that reflect the time value of money and the payment of future incurred claims.

Assumptions and interdependencies

contract boundary are significant assumptions allocation model's simplified measurement Level of aggregation and the evaluation of as these define the use of the premium model.

annuity payments or where the assessment of Discounting affects in particular long tailed claims where payments may be made as

Annual Report 2024 | Tryg A/S | 202

Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

Financial statements statement of financial position date at the latest provisions. The provisions apply to the Group's
own insurance claims and are reported when
the damage occurs according to the same
principle as the Group's other claims provisions.
Debt comprises debt in connection with direct
credit institutions, current tax obligations, debt
are assessed at amortised cost based
insurance and reinsurance, amounts owed to
to group undertakings and other debt. Other
share of investment assets is included in other
Debt related to leasing and external investors
debt. External investors share of investment
recognised and measured at amortised cost,
Repo deposits from credit institutions are
Sustainability statement to the persons affected by the plan. Own insurance is included under other Debt on the effective interest method.
liabilities
assets relates to bonds and investment
properties.
and the return is recognised as interest
expenses in the income statement.
Governance Deferred income tax is measured using the tax
tax rates that apply in the relevant
accounting value of assets and liabilities.
rules and
countries on the statement of financial position
date when the deferred tax asset is realised, or
the deferred income tax liability is settled
recognised to the extent that it is probable that
Deferred income tax assets, including the tax
future taxable profit will be realised against
value of tax losses carried forward, are
difference will be realised, and it is probable that
which the temporary differences can be offset.
the temporary difference will not be realised in
Deferred income tax is provided on temporary
differences concerning investments, except
where Tryg controls when the temporary
Provisions are recognised when the Group has a
an
event prior to or at the statement of financial
legal or constructive obligation because of
the foreseeable future.
Other provisions
are measured at the best estimate by
economic benefits will flow out of the Group.
management of the expenditure required to
position date, and it is probable that future
settle the present obligation.
Provisions
obligations when a detailed formal restructuring
Provisions for restructuring are recognised as
plan has been announced prior to or at the
Financial results
Strategy
liability, only uncertainty is whether the
employees stays to retirement or not.
payment when they reach retirement and when
they have been employed with the Group for 25
Employees of the Group are entitled to a fixed
Other employee benefits
and for 40 years. The Group recognises this
liability at the time of signing the contract of
caused by reduced working hours. The Group
In special instances, the employee can enter
recognises this liability based on statistical
compensation for loss of pension benefits
into a contract with the Group to receive
operates. Current tax liabilities and current tax
receivables are recognised in the statement of
to
The Group expenses current tax according
the tax laws of the jurisdictions in which it
Income tax and deferred tax
year, adjusted for change
in tax on prior years' taxable income and for tax
financial position as estimated tax on the
paid under the on-account tax scheme.
taxable income for the
statement of financial position liability method
on all timing differences between the tax and
Deferred tax is measured according to the
employment. models.

Notes

Introduction

Contents

III

Accounting policies (continued) 33

Pension obligations Employee benefits

to insurance companies or trustee-administered funds. In Norway, the Group operated a definedcontribution plan is a pension plan under which benefits. Försäkringsbranschens Pensionskassa (FPK) is unable to provide sufficient information for the Group to use defined-benefit accounting. employees upon retirement from the company. separate entity (a fund) and will have no legal or The schemes are funded through contributions Norway, an agreement of compensation to the The Group operates various pension schemes. contributions. In Sweden, the Group complies employees covered by the plan was agreed. A benefit plan which was closed at 01 January The plan is on that basis accounted for as a with the industry pension agreement, FTPbenefit plan as regards the future pension Planen. FTP-Planen is primarily a definedliability has been established to cover the the Group pays fixed contributions into a termination of the defined-benefit plan in expected compensation to be paid to the 2020. In Denmark, the Group operates a defined-contribution plan. As part of the constructive obligation to pay further defined-contribution plan. A defined-

lf the employee leaves before retirement only a part of the compensation is paid. There is no future actuarial assumptions related to the Annual Report 2024 | Tryg A/S | 203

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of the document.

Strategy

Governance

Notes

Accounting policies (continued) 33

Cash flow statement

from operating activities are calculated whereby major classes of gross cash receipts and gross financing activities as well as the Group's cash and cash equivalents at the beginning and end consolidated cash flow statement. Cash flows presented using the direct method and shows statement has been prepared for the parent of the financial year. No separate cash flow cash flows from operating, investing and The consolidated cash flow statement is company because it is included in the cash payments are disclosed.

payments in connection with the purchase and Cash flows from investing activities comprise sale of intangible assets, property, plant and equipment as well as financial assets and deposits with credit institutions.

raising of loans, repayments of interest-bearing Cash flows from financing activities comprise share capital and related costs as well as the changes in the size or composition of Tryg's debt and the payment of dividends.

Cash and cash equivalents comprise cash and demand deposits.

Other

consequently the sum of the rounded amounts stated. The amounts have been rounded and whole numbers of DKKm, unless otherwise The amounts in the report are disclosed in and totals may differ slightly.

Strategy

Financial results

Sustainability statement

Parent company

Income and comprehensive income statement

Parent company
DKKm 2024 2023 DKKm
Note Note
Investment activities Profit/loss fo
ncome from subsidiaries 859
4.
4,358
ncome from associates Other compre
nterest income 9 as profit or lo
2 Value adjustment 6 Actuarial gain
Interest expenses -12 -563 Tax on actuar
Administration expenses in connection with investment activities -6 -6
Total investment return 4,836 3,798 Other compre
ర్ Other costs -122 -155 profit or loss
Exchange rate
Profit/loss before tax 4,715 3,643 Hedging of cu
7 l ax 28 151 Tax on hedgin
Profit/loss for the period 4,742 3,794
Proposed distribution for the period: Total other co
Dividend 4.844 4.734 Comprehensi
Transferred to reserve for net revaluation according to the equity method 292 -3,328
Transferred to retained earnings -394 2,387
4.742 3,794
Km 2024 2023
te
Profit/loss for the period 4.742 3,794
Other comprehensive income which cannot subsequently be reclassified
as profit or loss
Actuarial gains/losses on defined-benefit pension plans -1
Tax on actuarial gains/losses on defined-benefit pension plans
-1
Other comprehensive income which can subsequently be reclassified as
profit or loss
Exchange rate adjustments of foreign entities -1.030 -1 05
Hedging of currency risk in foreign entities 262 130
Tax on hedging of currency risk in foreign entities -68 -33
-837 -8
Total other comprehensive income -838 -9
Comprehensive income 3,905 3,785

Strategy

Introduction

Financial results

Governance

Statement of financial position

Parent company
DKKm 2024 2023 DKKm
Note Note
Assets
S Equity investments in subsidiaries 82
S
8
3
39,169
്ര Equity investments in associates 0 20
Total investments in associates and subsidiaries 38,582 39,189
Total investment assets 38,582 39,189
Receivables from subsidiaries C 261
Total receivables 0 261 00
Current tax assets 27 151 6
Cash at bank and in hand 8
Total other assets 29 । ਦੇ ਰੋ
Other prepayments and accrued income C 41
Total prepayments and accrued income 0 41
Total assets 38.611 39,650
Parent company
DKKm 2024 2023
Note
Equity and liabilities
Equity 37,877 39,364
Debt to subsidiaries 684 211
Other debt 0
S
S
Total debt 734 286
Total equity and liabilities 38,611 39,650
8 Contractual obligations, contingent liabilities and collateral
6 Related parties

Reconciliation of profit/loss and equity

Accounting policies

三 Contents

Introduction

Strategy

Financial results

Governance

Financial statements

Statement of changes in equity

Parent company
DKKm Share capital Revaluation
reserves
Retained
earnings
Proposed
dividend
interest
controlling
Non-
Total equity
Equity at 31 December 2023 3,174 126 34.889 1,174 39.364
2024
Profit/loss for the period 292 -394 4.844 4.742
Other comprehensive income -838 0 -838
Total comprehensive income 0 -545 -394 4,844 0 3,905
Nullification of own shares -92 92 0
Dividend paid -4.816 -4,816
Dividend, own shares 76 76
Purchase and sale of own shares -707 -707
Share-based payment 56 56
Total changes in equity in 2024 -92 -545 -877 28 0 -1.487
Equity at 31 December 2024 3.082 -419 34.012 1,202 1 37,877
Equity at 1 January 2023 3,273 3,463 34,719 1,047 42,504
2023
Profit/loss for the period -3,328 2,387 4.734 3,794
Other comprehensive income -9 0 6
Total comprehensive income 0 -3,337 2,387 4.734 0 3,785
Nullification of own shares -99 ਰੇ ਰੇ 0
Dividend paid -4.607 -4,607
Dividend, own shares 135 135
Purchase and sale of own shares -2,531 -2,531
Share-based payment 79 79
Total changes in equity in 2023 -99 -3.337 169 127 0 -3.139
Equity at 31 December 2023 3,174 126 34,889 1,174 39,364

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Document ID: 0B653D38890E4BF78CE4FF97188B8A1D

Contents

Strategy

Financial results

Governance

Financial statements Sustainability statement

Notes

Income from subsidiaries -

Parent company
DKKm 2024 2023
Tryg Invest A/S 4 8
Fordelsselskabet A/S -24
Scandi JV Co A/S 0 43.
Tryg Forsikring A/S 00
83:
4.
3,927
4.859 4.358

Value adjustments 2

Value adjustments only consist of currency adjustments both in 2023 and 2024.

Other costs ന

155
1
cr
120
1
1
1
dministration expenses

Remuneration for the Executive Board is paid partly by Tryg A/S and partly by Tryg Forsikring A/S and is charged to Tryg A/S via the cost allocation. Refer to note 7 in the Tryg Group for a specification of the audit fee.

Tax 4

Parent company
DKKm 2024 2023
Reconciliation of tax costs
Tax on profit/loss for the year -38 -180
Difference between Danish tax percent and local tax percent 9 23
I ax adjustments, previous years
Adjustment of non-taxabale income and costs 7
-28 -151
Effective tax rate % %
Tax on profit/loss for the year 26. 25.2
Difference between Danish tax percent and local tax percent -4.0 -3.2
Tax adjustments, previous years 0.1 0.0
Adjustment of non-taxabale income and costs -3.0 -1.0
Net current tax at 31 December 19.1 21.0

三 Contents

Introduction

Strategy

Financial results

Governance

Financial statements Sustainability statement

Notes

Equity investments in subsidiaries 5

Cost
Cost at 1 January 39,043 69,061
Additions for the year 40 రు
Disposals for the year -83 -30.021
Cost at 31 December 39,001 39,043
Revaluation and impairment to net asset value
Revaluation and impairment at 1 January 126 3,463
Revaluations for the year 4.096 3.693
Dividend paid -4.642 -7.030
Revaluation and impairment at 31 December -419 126
Carrying amount at 31 December 38,582 39,169
Ownership Profit/loss. Equity,
Name, registered office and activity City share in % DKKm DKKm
2024
Tryg Invest A/S Ballerup 100 4 , 6
Scandi JV Co A/S Ballerup 00 58
Tryg Forsikring A/S Ballerup 00 4.9 39.419
2023
Tryg Invest A/S Ballerup 100 8
Fordelsselskabet A/Sa) Ballerup 00 -24 9

등 영 은

9

11 40.062

437 3.984

100 100

Ballerup

Ballerup

a) Fordelsselskabet A/S was sold in April 2024

Tryg Forsikring A/S Scandi JV Co A/S

Equity investments in associates ల

Parent company

DKKm 2024 2023
Cost
Cost at 1 January 20 85
Disposals for the year -20 65
-1
Cost at 31 December C 20
Carrying amount at 31 December 20

Current tax assets 7

Reconciliation of tax costs
eceivable at 1 Januar
Tax r
S 06
ear
Current tax for the
P
2
9
7
Tax paid for the year
-15 1 06
-
Net current tax at 31 December 27 51
1

Contractual obligations, contingent liabilities and collateral ထ

administration company in the Danish joint taxation group. The Danish companies under the including income taxes, and taxes withheld at source such as taxes on interest and dividends. Tryg Groups Danish companies are in majority part of a joint taxation with TryghedsGruppen smba, with some exemptions due to Danish legislation. TryghedsGruppen smba is the joint taxation group are jointly liable for any taxes to be withheld and paid in the group,

Tryg A/S has no significant disputes. Management believes that the outcome of these disputes will not affect Tryg A/S financial position significantly beyond the obligations recognised in the statement of financial position at 31 December 2024.

of the document.

Contents

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Notes

Related parties ക

Board, the Executive Board (which is considered Key Management) and their members' related TryghedsGruppen smba. Related parties with a significant influence include the Supervisory Tryg A/S has no related parties with a controlling influence other than the parent company, familv.

Parent company, TryghedsGruppen smba

A/S. This amounts to TryghedsGruppen smba controlling 48.1% (47.5% at 31 December 2023) of TryghedsGruppen smba controls 47.9% (46.3% at 31 December 2023) of the total shares in Tryg the shares outstanding in Tryg A/S as at 31 December 2024.

Transactions with Group undertakings and associates

Tryg A/S exercises full control over Tryg Forsikring A/S, Scandi JV Co A/S, Scandi Co 3 A/S and Tryg Invest A/S. In 2024 Tryg Forsikring A/S paid Tryg A/S DKK 4,642m (DKK 7,030m in 2023) and Tryg A/S paid TryghedsGruppen smba DKK 2,265m (DKK 2,102m in 2023) in dividends.

Parent company
DKKm 2024 2023
Intra-Group trading involved
Providing and receiving services 8
- Intra-Group accounts -684 50
- Interest -562
The intra-group trading is primarily against Tryg Forsikring A/S
Administration fee, etc. is settled on a cost-recovery basis.
Intra-group accounts are offset and carry interest on market terms.

Specification of remuneration

el - u

Share-
e
Base sal
p
sel
ba
8
Casl
2024
DKKm
of
persons
8
Number
allowance®
ca
incl
0
rub)
0
sala
g
8
g
ryc)
ರಿ
riabl
ar
sa
g
A
8
Pensio
ota
F
D
1
Boar
Supervisory
S 2 C C C
p
2
B
0

Executive
S 3
3
6 7 8 1
17
S
p
Risk-takers
C C C C C
N 45 6 7 8 65
(DKKm)
pay
0
(nom.)
persons

Number of Severance

Financial statements
Sustainability statement
Governance
Base salary are charges incurred during the financial year. Variable salary includes the charges for
performance
5 years from
conditional shares, which are recognised over a deferral period up to
refer to note 31 for Tryg Group for more information. The members of the Supervisory Board in
year 2024. The Executive Board and risk-takers are included in incentive programmes. Please
Tryg A/S are paid with a fixed remuneration and are not covered by the incentive schemes.
Total
The members of the Executive Board are paid a fixed remuneration, pension, car allowance,
special allowances, and staff benefits.
12
66 The variable salary is awarded with 40% cash, and 60% conditional shares which are deferred for
0
5 years for the Executive Board from performance year 2024. Please refer to 'Corporate
governance
77
Each member of the Executive Board is entitled to 12 months' notice and severance pay equal to
ાં ટે
12 months' salary plus pension contribution. If a change of control clause is actioned COO
entitled to severance pay equal to 36 months' salary.
pay
Risk-takers are defined as employees whose activities have a significant influence on the
0
company's risk profile. The Supervisory Board decides which employees should be considered to
14
be risk-takers.
0
14 between Financial Statement prepared in accordance with the IFRS Accounting Standards and the
There is no difference in profit/loss or equity recognised after Danish FSA and IFRS Accounting
The executive order on application of IFRS Accounting Standards for companies subject to the
Danish Insurance Business Act issued by the Danish FSA requires disclosure of differences
Reconciliation of profit/loss and equity
rules issued by the Danish FSA.
Standards.
10
Financial results Parent company Pension 0 8 0 8 Severance
(DKKm)
Number of
persons
(nom.)
0 presented. The amounts are
Cash
salary9
variable
0 10 0 10
Strategy salaryb)
Share-
variable
based
0 18 0 18
Introduction allowance®
Base salary
incl. car
persons
Number of
12
9
L
30 0 41
24
Notes
Contents
Related parties (continued) 2023
DKKm
Supervisory Board Executive Board Risk-takersd) Of which retired Supervisory Board Executive Board Risk-takers b) Total expenses recognised in 2024 and 2023 for matching shares allocated in 2024 and previous
d) Risk-takers in Tryg A/S includes only one employee, wherefore salary and pension is not
Car allowance is not included in the base salary for the Supervisory Board
c) Including non-competition clause
included in note 30 for Tryg Group.

Document ID:
0B653D38890E4BF78CE4FF97188B8A1D

Strategy

Sustainability statement

Notes

Accounting policies 11 -

Please refer to Tryg Group's accounting policies in note 33.

Accounting error

the Parent company, related to the recognition of some subordinated loans classified as Equity in In the financial statements for 2023 there was an accounting error in the Financial statements of Tryg Forsikring A/S. The loans classified as Equity should not have been recognised in the Parent company Tryg A/S. It has no affect on the consolidated numbers, key figures or ratios in Tryg Group due to line by line consolidation. The accounting error had the following affect on Profit/loss for the year and Equity and therefore comparative figures have been restated accordingly.

Financial
DKKm 2023
Statements
Change Restated
2023
Income from subsidiaries 9
4,41.
-5 4,358
Profit/loss for the year 3,85 ಗ್ರಾ ,794
Equity investments in subsidiaries 40,156 -987 39,169
Total Assets 40,637 -98 39,650
Equity 40,35 -98 39,364
fotal equity and liabilities 40.63 -987 39.650

Quarterly outlin egments
DKKm Q4
2024
03
2024
Q2
2024
2024
Q1
2023
Q4
2023
Q3
Q2
2023
Q1
2023
Q4
2022
Q3
2022
Private
Insurance revenue 6.621 6.646 6.455 6.378 6.203 6,180 6.070 6,002 6,010 6,274
Insurance service result 1.095 1,345 1.323 735 991 877 1.104 828 1.027 1,254
Key ratios
Gross claims ratio 70.4 65.9 64.3 74.5 70.0 71.8 69.1 72.2 67.6 66.8
Net reinsurance ratio 0.8 1.1 2.1 1.0 1.6 1.4 0.1 1.4 2.8 0.1
Claims ratio, net of reinsurance 71.2 67.0 66.4 75.5 71.5 3.2
1
69.2 73.6 70.3 66.9
Expense ratio 12.2 8
N
3.1 13.0 2.5 2.6 12.6 2.6 12.6 13.1
Combined ratio 83.5 79.8 79.5 88.5 84.0 85.8 81.8 86.2 82.9 80.0
Combined ratio exclusive of run-off 85.4 82.5 81.9 90.5 85.4 87.4 82.2 87.2 84.1 81.9
Commercial
Insurance revenue 2,409 2,431 2,379 2,369 2,315 2,304 2,286 2,273 2,306 2,354
Insurance service result 572 670 717 396 623 463 523 401 414 481
Key ratios
Gross claims ratio 52.1 49.6 6
48.
65.9 56.0 57.3 65.9 61.4 70.4 61.1
Net reinsurance ratio 8.1 8.2 9
ഹ്
2.2 0.3 7.3 -4.0 5.1 -4.7 3.4
Claims ratio, net of reinsurance 60.2 57.8 54.5 68.1 56.2 64.6 61.8 66.5 65.6 64.5
Expense ratio 16.1 14.6 5.4
1
5.2
1
16.9 5.3
1
15.3 15.9 16.4 15.1
Combined ratio 76.3 72.4 69.9 83.3 73.1 79.9 77.2 82.3 82.0 79.6
Combined ratio exclusive of run-off 78.6 74.1 71.9 88.4 77.5 84.0 80.8 83.9 87.5 83.6
Corporate
Insurance revenue 704 709 710 785 879 865 844 914 904 917
Insurance service result 41 115 171 144 41 172 131 246 30 54
Key ratios
Gross claims ratio 78.2 58.7 62.4 100.8 69.0 54.6 116.7 42.0 75.0 74.4
Net reinsurance ratio 1.6 11.3 0.5 -31.8 14.3 12.1 -44.8 19.9 6.6 7.4
Claims ratio, net of reinsurance 79.8 70.0 62.9 69.0 83.3 66.8 71.9 61.9 81.5 81.9
Expense ratio 14.4 13.7 3.0 12.7 12.1 ర్

-
12.6 11.2 15.1 12.2
Combined ratio 94.1 83.7 75.9 81.7 95.4 80.1 84.4 73.1 96.6 94.1
Combined ratio exclusive of run-off 101.7 86.7 80.8 97.2 105.9 93.9 106.2 86.4 95.9 101.2

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of the document.

Introduction

Strategy

Financial results

Sustainability statement

Governance

Financial statements

Annual Report 2024| Tryg A/S | 213

Quarterly outlin
Q4 Q3 Q2 Q1 Q4 Q3 Q2 Q1 Q4 Q3
DKKm 2024 2024 2024 2024 2023 2023 2023 2023 2022 2022
Othera)
Insurance revenue 312 329 348 390 411 447 521 610 749 1.010
Insurance service result 0 0 0 0 0 0 0 0 0 0
Tryg total
Insurance revenue 10.046 10,115 9.893 9.921 9.808 9.797 9.722 9.799 9.969 10,555
Insurance service result 1.708 2.130 2,212 1.275 1.654 1.513 1.759 1.474 1.472 1.785
Net investment result -265 444 347 117 146 265 53 167 549 -203
Other income and costs -409 -441 -430 -384 -411 -553 -583 -455 -644 -618
Profit/loss before tax 1,033 2.134 2,129 1.007 1,389 1,225 1,229 1,187 1,377 964
Гах -247 -523 -486 -232 -258 -311 -307 -302 -296 -336
Profit/loss 786 1,611 1.642 776 1,129 914 922 885 1,081 628
Key ratios
Gross claims ratio 4
9
9
61.3 60.3 74.5 7
9
9
9
9
9
72.7 66.5 69.0 66.2
Net reinsurance ratio 2.7 9
3
8
N
-1.4 7
6
గా
-5.0 4.2 1.3 1.6
Claims ratio, net of reinsurance 69.1 64.9 63.2 73.1 6
8
9
70.5 67.6 70.7 70.3 67.8
Expense ratio 13.3 3
13.
9
13.
S
13.
്ച
13.
13.3 13.3 13.3 13.8 13.5
Combined ratio 82.5 78.2 76.8 86.6 7
82.
83.8 80.9 84.0 84.0 81.3
Combined ratio exclusive of run-off 84.9 80.7 4
79.
90.6 85.4 87.1 84.1 86.2 86.1 84.2

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

autline

a) Amounts relating to Trygg-Hansa and Codan Norway acquisitions. Please refer to note 3 Insurance service result and note 33 Accounting policies in the financial statements for 2024

A further detailed version of the presentation can be downloaded from

tryg.com/uk>investor> Downloads>tables

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Quarterly outlin e og 90
Q4 Q3 Q2 Q1 Q4 03 Q2 Q1 Q4 03
DKKm 2024 2024 2024 2024 2023 2023 2023 2023 2022 2022
Danish general insurance
Insurance revenue 4.556 4.609 4.571 4.471 4.434 4.334 4.361 4.267 4.115 4.133
Insurance service result 899 GBB 819 616 761 657 1.001 781 517 587
Run-off gains/losses, net of reinsurance 134 51 84 17 S
S
269 204 103 25 97
Key ratios
Gross claims ratio 63.9 61.2 62.5 72.7 69.1 9
66.
64.5 66.0 74.7 71.2
Net reinsurance ratio 3.5 2.8 4.5 -0.2 1.1 4.3 -0.9 2.6 0.0 1.1
Claims ratio, net of reinsurance 67.4 64.0 6
66.
72.5 70.2 70.9 63.6 68.6 74.6 72.3
Expense ratio 12.8 14.5 5.2 13.7 2.6 14.0 13.5 13.1 12.8 13.5
Combined ratio 80.3 78.5 82.1 86.2 82.8 84.8 77.0 81.7 87.4 85.8
Run-off, net of reinsurance (%) -2.9 -1.1 -1.8 -0.4 -1.2 -6.2 -4.7 -2.4 -0.6 -2.3
Number of full-time employees, end of period 3.154 3,133 3,208 3.288 3,423 3,496 3,449 3,403 3,345 3,307
Norwegian general insurance
NOK/DKK, average rate for the period 63.24 64.18 64.17 65.61 64.25 64.77 63.54 68.92 71.66 74.03
Insurance revenue 2.125 2.083 2.020 2.054 2.014 1,993 1.905 2,049 2.137 2.175
Insurance service result 130 311 240 -45 96 125 366 75 278 410
Run-off gains/losses, net of reinsurance 10 51 35 17 56 22 69 41 96 86
Key ratios
Gross claims ratio 79.5 67.5 74.7 83.6 75.2 76.7 66.7 76.4 63.8 66.4
Net reinsurance ratio 0.7 5.0 1.3 5.4 6.5 4.0 1.1 6.5 8.3 1.9
Claims ratio, net of reinsurance 80.3 S
72.
6.0
1
89.0 81.7 8
80.
67.8 8
82.
72.2 68.2
Expense ratio 3.6 S
7
2.1 13.2 3.6 3.0 13.0 9
13.
14.8 12.9
Combined ratio 93.9 85.1 88.1 102.2 95.2 93.7 80.8 96.4 87.0 81.2
Run-off, net of reinsurance (%) -0.5 -2.5 -1.7 -0.8 -2.8 -1.1 -3.6 -2.0 -4.5 -4.0
Number of full-time employees, end of period 1,318 1,327 1,331 1,352 1,350 1,408 1,385 1,375 1,344 1,341

三 Contents

Introduction

Strategy

Financial results

Governance

Sustainability statement

Financial statements

Quarterly outlin agg
DKKm 2024
Q4
03
2024
2024
Q2
01
2024
Q4
2023
2023
Q3
2023
Q2
2023
Q1
2022
Q4
2022
Q3
Swedish general insurance
SEK/DKK, average rate for the period 64.96 65.24 64.53 66.60 64.33 63.42 65.25 66.54 68.18 7 0.2 1
Insurance revenue 2.962 3.014 2,882 2,937 2,875 2,953 2,873 2,811 2,911 3,182
Insurance service result 627 810 1.147 700 790 6
71
391 611 687 774
Run-off gains/losses, net of reinsurance 86 133 121 336 166 13 8
1
69 70 96
Key ratios
Gross claims ratio 63.7 58.7 47.7 71.8
56.
61.5 88.7 61.5 61.7 60.2
Net reinsurance ratio 1.3 2.4 0.4 -8.9 8
0.
1.7 -15.3 3.7 0.4 1.6
Claims ratio, net of reinsurance 65.0 61.1
48.
6
62.
57.7 63.2 73.4 65.2 62.1 61.9
Expense ratio 8
സ്
12.1 2. 13.3 8
14.
S

1
13.0 13.0 14.3 13.8
Combined ratio 78.8 73.1 60.2 76.2 S
72.
75.7 86.4 78.3 76.4 75.7
Run-off, net of reinsurance (%) -2.9 -4.4 -4.2 -11.4 -5.8 -0.4 -0.6 -2.5 -2.4 -3.0
Number of full-time employees, end of period 2.085 2,076 2.058 2.033 1,973 1,950 1,947 1,906 1.781 1.776
Other European countriesal
Insurance revenue 90 79 72 69 73 69 61 61 56 55
Insurance service result 51 20 9 7 2 12 0 8 -10 15
Run-off gains/losses, net of reinsurance 7 7 2 7 7 7 2 6
Number of full-time employees, end of period 65 64 66 62 6
S
57 G
S
53 49 51
Otherb)
Insurance revenue 312 329 348 390 411 447 521 610 749 1.010
Insurance service expenses -312 -329 -348 -390 -411 -447 -521 -610 -749 -1,010
Insurance service result 0 0 0 0 0 0 0 0 0 0

Financial statements

Sustainability statement

Governance

Financial results

Strategy

Introduction

三 Contents

Quarterly outline
Q4 Q3 Q2 Q1 04 03 Q2 Q1 Q4 03
DKKm 2024 2024 2024 2024 2023 2023 2023 2023 2022 2022
Tryg total
Insurance revenue 10.046 10.115 9.893 9.921 9.808 9.797 9.722 9.799 9.969 10.555
Insurance service result 1.708 2,130 2,212 1.275 1.654 1.513 1.759 1.474 1.473 5
1.78
Net investment result -265 444 347 146 265 53 167 549 -203
Other income and costs -409 -441 -430 -384 -411 -553 -583 -455 -644 -618
Profit/loss before tax 1,033 2,134 2.129 1.007 1,389 1.225 1,229 1.187 1,377 964
Run-off gains/losses, net of reinsurance 3
23
239 242 9
37
28 309 293 21 ర్
19
280
Key ratios
Gross claims ratio 4
66.
61.3 60.3 74.5 4
66.
9
66.
72.7 66.5 69.0 66.2
Net reinsurance ratio 2.7 9
3
8
2.
-1.4 4
2.
6
-5.0 4.2 1.3 1.6
Claims ratio, net of reinsurance 69.1 64.9 63.2 1
73.
6
68.
70.5 67.6 70.7 70.3 67.8
Expense ratio 13.3 3
3.
9
13.
S
13.
13.5 3.3 13.3 13.3 13.8 13.5
Combined ratio 82.5 78.2 76.8 9
86.
7
82.
8
83.
80.9 84.0 84.0 81.3
Run-off, net of reinsurance (%) -2.4 -2.4 -2.5 6
-3.
-3.0 -3.3 -3.2 -2.4 -2.1 -2.9
Number of full-time employees, end of period 6,621 600
9
6,662 6,734 6,805 6,910 6,836 .736
9
8
.51
9
475
9

b) Reclassification relating to claims provisions from the Tryge-Hansa and Codan Norway acquisition. Please refer to note 3 a) Comprises credit & surety insurance (Tryg Trade) in European countries besides Denmark, Norway and Sweden. Insurance service result and note 33 - Accounting policies in the financial statements for 2024

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Introduction

Strategy

Financial results

Governance

Sustainability statement

Financial statements

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Strategy

Financial results

Governance

Glossary, key ratios and alternative erformance measures

Financial Supervisory Authority on the financial reports for insurance companies and multi-employer occupational pension funds, The financial highlights and key ratios of Tryg have been prepared in accordance with the executive order issued by the Danish also comply with 'Recommendations & Ratios' issued by the CFA Society Denmark. and

Claims ratio, net of reinsurance

Gross claims ratio + net reinsurance ratio.

Combined ratio

reinsurance ratio and the gross expense ratio. The sum of the gross claims ratio, the net

Danish general insurance

Comprises the legal entities Tryg Forsikring A/S, Aktieselskabet Alka Liv II and excluding the Tryg Livsforsikring A/S. Forsikrings-Norwegian and Swedish branches.

Diluted average number of shares

Average number of shares adjusted for number of shares which may potentially dilute.

Discounting

the market-based discount rate applied and the payment. The size of the discount depends on statements of expected future payments at a value below the nominal amount, as the recognised amount carries interest until Expresses recognition in the financial expected time to payment

Dividend per share

Proposed dividend

Number of shares end of period

Earnings per share

Profit or loss for the period Average number of shares

Earnings per share of continuing business

Diluted earnings from continuing business after tax

Diluted average number of shares

Gross claims ratio

Gross claims x 100

Insurance revenue

Gross expense ratio without adjustment

Gross insurance operating costs x 100

Insurance revenue

Insurance revenue

Calculated as insurance revenue adjusted for change in gross premium provisions.

Market price/net asset value

Share price

Net asset value per share

Net asset value per share

Equity end of period

Number of outstanding shares end of period

Net reinsurance ratio

Net expense from reinsurance contracts x 100

Insurance revenue

Norwegian general insurance

Comprises Tryg Forsikring A/S, Norwegian branch.

Other insurance

Trade) in European countries besides Denmark, business combinations, from RSA Scandinavia Norway and Sweden and amounts relating to one-off items and reclassification relating to Comprises credit & surety insurance (Tryg transaction.

Own funds

Equity plus share of qualifying solvency debt and profit margin (solvency purpose), less intangible assets, tax asset and proposed dividend.

Price/Earnings

Share price

Earnings per share

Return on equity after tax (%)

Weighted average equity

Profit or loss for the period after tax

Run-off gains/losses

The difference between the claims provisions at paid during the financial year and the part of the claims provisions at the end of the financial year the beginning of the financial year (adjusted for discounting effects) and the sum of the claims pertaining to injuries and damage occurring in foreign currency translation adjustments and earlier financial years.

of the document. Document ID:

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0B653D38890E4BF78CE4FF97188B8A1D

Governance

Glossary, key ratios and alternative performance measures

Solvency II

Solvency requirements for insurance companies issued by the EU Commission is the regulatory framework that the Group operates under.

Solvency ratio

Ratio between own funds and capital requirement.

Swedish general insurance

Comprises Tryg Forsikring A/S, Swedish branch

Unwinding

under claims, but under investment result in the payment, the smaller the discount. This gradual Unwinding of discounting takes place with the payment is reduced. The closer the time of increase of the provision is not recognised passage of time as the expected time to income statement.

Large claims, net of reinsurance

Large claims, net of reinsurance, as calculated by the Tryg Group, represents

single claims or claims events gross above 10m Large claims, net of reinsurance is defined as in local currencies adjusted for reinsurance.

Large claims, net of reinsurance

Insurance revenue

Weather claims, net of reinsurance

calculated by the Tryg Group, represents: Weather claims, net of reinsurance, as

Weather claims, net of reinsurance, is defined as claims related to storm, cloudbursts, natural oerils and winter, adjusted for reinsurance.

Weather claims, net of reinsurance

Insurance revenue

Run-off, net of reinsurance

Run-off, net of reinsurance, as calculated by the Tryg Group, represents

Run-off, net of reinsurance

Insurance revenue

Return On Own Funds (ROOF)

Profit for the period after tax x 100

(Own Funds Primo + Own Funds Ultimo)/2

Return On Tangible Equity (ROTE)

Profit for the period after tax x 100

(Tangible Equity primo + Tangible Equity Ultimo)/ 2

Tangible Equity

Tangible Equity is defined as weighted average equity excluding intangible assets and deferred tax related to intangible assets

Contents III

Introduction

Strategy

Disclaimer

"seeks", 'will', 'may', 'anticipates', 'would', 'could', based on the beliefs of our management as well currently available to management. Statements financial position, cash flows, business strategy Certain statements in this financial report are identified by the use of words such as 'targets' statements of historical fact can generally be 'believes', 'expects', 'aims', 'intends', 'plans', as assumptions made by and information regarding Tryg's future operating results, plans and future objectives other than 'continues' or similar expressions.

actual performance to deviate significantly from natural disasters or terrorist attacks, changes in the forward-looking statements in this financial financial markets, extraordinary events such as competitive environment, developments in the A number of different factors may cause the report, including but not limited to general economic developments, changes in the legislation or case law and reinsurance.

incorrect, Tryg's actual financial condition or under any duty to update any of the forwardbelieved, estimated or expected. Tryg is not results of operations could materially differ statements to actual results, except as may from that described herein as anticipated, uncertainties materialise, or should any looking statements or to conform such Should one or more of these risks or underlying assumptions prove to be be required by law.

description of some of the factors which may page 40-44, and in note 1 on page 145 for a Read more in the Annual report 2024 in the chapter of Capital and risk management on affect the Group's performance or the insurance industry.

్రా

Sustainability statement

Governance

Financial results

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Annual Report 2024| Tryg A/S | 221

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