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Tryg Annual Report 2023

Feb 10, 2024

3389_rns_2024-02-10_a5df605b-a57b-40a6-bb74-00dc5d447dd5.pdf

Annual Report

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Annual Report Tryg Forsikring 2023.pdf

Name Method Signed at
Carl-Viggo Johannes Östlund BANKID 2024-02-09 11:51 GMT+01
Charlotte Dietzer MitID 2024-02-09 11:46 GMT+01
Tina Snejbjerg MitID 2024-02-09 11:45 GMT+01
Jukka Pekka Pertola MitID 2024-02-09 11:03 GMT+01
Gunnar Elias Bakk BANKID 2024-02-09 10:57 GMT+01
MENGMENG DU BANKID 2024-02-09 12:04 GMT+01
Thjømøe, Mari BANKID 2024-02-09 20:19 GMT+01
MitID 2024-02-09 10:51 GMT+01
Claus Wistoft MitID 2024-02-09 19:11 GMT+01
Steffen Kragh MitID 2024-02-09 10:44 GMT+01
Lars Ulrik Bonde MitID 2024-02-09 12:16 GMT+01
Osvold, Mette BANKID 2024-02-09 10:20 GMT+01
Allan Kragh Thaysen MitID 2024-02-09 12:13 GMT+01

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Name Method Signed at
Anne Kjer Kaltoft MitID 2024-02-09 10:11 GMT+01
Per Rolf Larssen MitID 2024-02-09 17:21 GMT+01
Stefan Vastrup MitID 2024-02-09 16:06 GMT+01
Thomas Peider Hofman-Bang MitID 2024-02-09 17:23 GMT+01
MIKAEL KÄRRSTEN BANKID 2024-02-09 12:30 GMT+01
Anna Lena Maria Darin BANKID 2024-02-09 12:29 GMT+01
Jørn Rise Andersen MitID 2024-02-09 13:54 GMT+01
MitID 2024-02-09 12:48 GMT+01

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Annual Report 2023

Tryg Forsikring A/S

1 January - 31 December 2023

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Tryg Forsikring A/S · Klausdalsbrovej 601, 2750 Ballerup, Denmark · CVR no. 24260666

Tryg Forsikring

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Management's review - Contents

Contents

Management's review

Tryg at a glance 3
Business areas 4
Income overview 5
Financial outlook 6
Targets and strategy 2024 8
Strategic initiatives 10
Tryg Forsikring's results 11
Private 14
Commercial 16
Corporate 18
Investment activities 19
Capital and risk management 21
Sustainability statement 25
Corporate governance 33
Supervisory Board 36
Executive Board 40

Financial statements

Financial statements 42
Statement by the Supervisory Board and the Executive Board 43
Independent Auditor's Report 44
Group chart 146
Glossary 147

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03

Tryg at a glance

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06

Financial outlook

Ownership

Tryg Forsikring A/S is part of the Tryg Forsikring Group. The company has a share capital of DKK 1,646m and is wholly-owned by Tryg A/S, Ballerup, Denmark.

The annual report is included in the consolidated Financial Statements of TryghedsGruppen smba, Hummeltoftevej 49, 2830 Virum and Tryg A/S, Ballerup (https://www.tryghed.dk and www.Tryg.com)

Address

Tryg Forsikring A/S
Klausdalsbrovej 601
DK-2750 Ballerup

Tel. +45 70 11 20 20
www.Tryg.dk

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Tryg at a glance

As the world changes, we make it easier to be tryg*

Leading market position

Tryg Forsikring is the leading non-life insurer in Scandinavia. We are the largest player in Denmark and the third-largest in Sweden, and fourth-largest company in Norway.

More than 5 million customers

Our 6,800 employees provide peace of mind for over 5 million customers and handle approximately 1.7 million claims on a yearly basis.

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Balanced geographical footprint, revenue split

☐ Denmark
☐ Norway
☐ Sweden

Trygheds-Gruppen

TryghedsGruppen owns 47.5%** of Tryg A/S and contributes to projects that create peace of mind via TrygFonden. In 2023, Tryg Fonden has contributed up to DKK 650m and TryghedsGruppen has paid a member bonus of 950m to Danish customers in Tryg Forsikring.

Read more about our history at tryg.com

Tryg means feeling protected and cared for in Danish.
Calculated excluding Tryg's own shares

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Annual report 2023 | Tryg Forsikring A/S | 3


Management's review - Contents

Business areas

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Private

Private provides insurance products to private customers in Denmark, Sweden and Norway. Private offers a range of insurance products including motor, content, house, accident, travel, motorcycle, pet and health.

65%

of insurance revenue

Distribution channels

Own sales agents • Call centres • Real estate agents • Online • Bancassurance • Car dealers • Franchises • Partner

Brands

alka

Trg

Trysg

TRYGG

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Commercial

Commercial provides insurance products to small and medium-sized commercial customers in Denmark, Sweden and Norway. Commercial offers a range of insurance products including motor, property, liability, workers' compensation, travel and health.

25%

of insurance revenue

Distribution channels

Call centres • Online • Bancassurance • Own sales agents • Franchises • Partner

Brands

Trysg

Trysg

Garanti

TRYGG HANSA

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Corporate

Corporate provides insurance products to large corporate customers in Denmark, Sweden and Norway. Corporate offers a range of insurance products including motor, property, liability, workers' compensation, travel and health.

10%

of insurance revenue

Distribution channels

Own sales agents • Insurance brokers

Brands

Trysg

Trysg

HANSA

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Annual report 2023 | Tryg Forsikring A/S | 4


Management's review - Contents

Income overview

DKKm 2022
All figures restated to IFRS 17 2023 pro-forma 2022
Insurance revenue 37,135 37,379 34,814
Gross claims -25,270 -25,407 -23,904
Total insurance operating costs -4,959 -5,077 -4,701
Insurance service expense -30,229 -30,484 -28,605
Profit/loss on gross business 6,906 6,897 6,212
Net expense from reinsurance contracts -507 -606 -576
Insurance service result 6,399 6,292 5,636
Investment return 615 -510
Other income and costs -1,815 -2,024
Profit/loss before tax 5,199 3,102
Tax -1,206 -832
Profit/loss 3,993 2,270
Run-off gains/losses, net of reinsurance 1,099 1,115 759
Key ratios
Shareholders' equity 40,062 42,655
Return on equity after tax (%) 9.6 8.2
Return on Own Funds (%) 25.6 17.4
Return on Tangible Equity (%) 35.8 24.0
Revenue growth in local currencies (%)a) 4.8 5.9
Gross claims ratio 68.0 68.0 68.7
Net reinsurance ratio 1.4 1.6 1.7
Claims ratio, net of reinsurance 69.4 69.6 70.3
Gross expense ratio 13.4 13.6 13.5
Combined ratio 82.8 83.2 83.8
Run-off, net of reinsurance (%) -3.0 -3.0 -2.2
Large claims, net of reinsurance (%) 2.7 3.3 3.3
Weather claims, net of reinsurance (%) 3.4 1.7 1.7
Discounting (%) 3.0 2.1 2.1
Combined ratio by business areas
Private 84.5 82.3 82.9
Commercial 78.1 81.9 82.7
Corporate 83.2 92.3 92.3

a) Revenue growth in FY 2023 is measured against comparative proforma 2022 figures

Annual report 2023 | Tryg Forsikring A/S | 5

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Management's review - Contents

Financial outlook

Global geopolitical tensions continued to run high in 2023, causing macroeconomic volatility. Inflation levels remained elevated in the first half of 2023, but declined in most advanced economies in the second half of the year. The Scandinavian economies continued to perform well, while the non-life insurance markets remained broadly stable with all listed players adjusting prices to protect margins and fight inflationary pressures.

Global geopolitical tensions remained high in 2023 on multiple fronts: Russia's invasion of Ukraine, US/China tensions on the future of Taiwan, Israel and Palestine at war, and a number of other flashpoints around the world. These geopolitical tensions are reflected in a complex macroeconomic environment characterised by persistently high inflation and high interest rates, especially in the first half of the year. Inflation levels (as measured by CPI) and general inflation expectations eased in the last few months of 2023, driving interest rates slightly lower. Financial markets have been volatile with risk assets coming under pressure, especially during the summer and early autumn. Most asset classes, with the noticeable exception of real estate, generally produced a good return during the year. Equities moved higher, but returns were driven by the performances of certain specific sectors/ companies.

Despite the complex macroeconomic environment, Scandinavian countries continue to perform relatively well. A high level of trust in public authorities, solid overall public finances with low levels of Government debt and

relatively low unemployment rates remain strong competitive advantages, especially during periods of volatility.

Scandinavian non-life insurance markets remain generally stable. The region is characterised by relatively high product penetration, with ratios of non-life premiums as a percentage of GDP being some of the highest in the world. Product offerings are broader and more diverse compared to larger European countries. Motor, Property, and Accident & Health are the most important business lines, but smaller products like contents insurance and travel insurance are also widely sold. Households usually cover their insurance needs well and trust in insurance companies is generally high. Retention levels are very high in Scandinavia compared to everywhere else in the world. This is a key profitability driver, as it helps insurers keep their overall expenses low. Retention rates hover around 90% in the Private and Commercial (SMEs) segments, which together represent close to 90% of Tryg Forsikring's total business. Direct distribution also contributes significantly to the very efficient business model. The expense ratio was 13.4% (13.6%) at the end of 2023.

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Tryg Forsikring's reserves position remains strong. Tryg Forsikring's systematic claims reserving approach still includes a margin of approximately 3% on best estimates. Weather claims and large claims (both on a net basis) are expected to be DKK 800m annualised post the RSA Scandinavia integration. This is meant as a normal annualised guidance, there will always be fluctuations, positive and negative, around this level.

Investment activities (DKK 64bn as per end of 2023) are managed taking into consideration the specifics of the non-life insurance business. Invested assets are split into a match portfolio (DKK 46bn) and a free portfolio (DKK 18bn). The match portfolio is primarily made up of Scandinavian covered bonds (rated AAA)

matching the insurance liabilities. The objective is for the return on the portfolio to be as close as possible to zero, as capital gains or losses driven by interest rate movements should result in similar, but opposite, movements (gains or losses) on assets and liabilities. The free portfolio is a diversified mix of assets where the goal is to seek the best risk-adjusted return. Riskier asset classes like equities, real estate and corporate bonds should offer higher normalised returns compared to safer assets classes like covered bonds.

The overall insurance service result is underpinned by DKK 900m in synergies from the Codan Norway and Trygg-Hansa acquisition, these are targeted to be DKK 650m in 2023 (DKK 350m in 2022) and DKK 900m in 2024.

Annual report 2023 | Tryg Forsikring A/S

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Management's review - Contents

Interest rates are approximately 200 basis points higher compared to the 2021 Tryq A/S Capital Markets Day period, which has a clear positive impact on Tryq Forsikring earnings, but on the contrary currencies (SEK and NOK) have moved unfavourably. Tryq Forsikring is maintaining all financial targets for 2024 including the insurance service result between DKK 7.2-7.6bn and the combined ratio target at or below 82. Tryq Forsikring continues to expect positive top-line growth in 2024, primarily driven by the Private and Commercial segments, while the Corporate segment is expected to remain broadly stable. Most growth currently stems from price adjustments enacted to protect margins during a period of relatively high inflation. The overall tax rate for full-year 2024 is expected to be approximately 24%. Higher Swedish earnings in the enlarged Group will help lower the tax rate due to a lower corporate tax rate in Sweden, while a new Danish financial tax (so-called "Arne skat") will tend to increase the corporate tax rate. The investment result may also weigh positively or negatively on the tax rate.

IFRS 17 came into effect on 1 January 2023
A new accounting standard for the insurance sector, IFRS 17, came into effect on 1 January 2023. The new accounting standard had very limited implications for Tryq Forsikring, as the company had been reporting the entire balance sheet at mark to market for many years. The new standard only effects Tryq Forsikring Group whereas accounting principles for the parent company is prepared in accordance with the executive order on financial reports presented by insurance companies and lateral pension funds issued by the Danish FSA.

Tryq A/S published an Investor Update in March 2023 on the introduction of IFRS 17 containing extensive information and comparison figures for the Group and various business segments. The update can be found here.

Financial targets 2024

7.2-7.6bn ≤82.0 13.5%
Insurance service result (DKK) Combined ratio Expense ratio (reaffirmed)

Customer targets

≥40% 88 20-25,000
Digitalisation (% growth in value-creating actions upon login) Customer satisfaction Sustainability & ESG (tonnes CO2e reduction)

Annual report 2023 | Tryq Forsikring A/S | 7


Management's review - Contents

Targets and strategy 2024

Tryg Forsikring revising its financial target for 2024. It now targets an insurance result of between DKK 7.2bn and 7.6bn.

Financial targets

Tryg Forsikring targets an insurance service result of between DKK 7.0bn and 7.4bn, driven by a combined ratio at or below 82 and an expense ratio around 14% under the IFRS 4 accounting standard. The new accounting standard, IFRS 17, came into effect in 2023 and resulted in Tryg Forsikring revising its financial targets for 2024. It now targets an insurance service result of between DKK 7.2bn and 7.6bn, driven by a reiterated combined ratio at or below 82 and a revised expense ratio of around 13.5%.

Customer targets

Tryg Forsikring believes that high customer satisfaction and retention rates lead to lower distribution costs. Customer satisfaction targets are therefore of high importance for realising the financial targets. Tryg Forsikring has disclosed two ambitious targets relating to the customer experience.

The first target builds on the customer journey, from onboarding the customer to claims handling and relation processes. In 2023, Tryg Forsikring reported a customer satisfaction score of 86 (on a scale from 0-100), and the target is to reach 88 by 2024.

Our purpose

As the world changes,
we make it easier to be tryg*

Grasping opportunities to develop rather than just defending our business
- Digitalisation
- New products
- Analytics

Adjusting to customer preferences and needs
- Self-service
- Straight-through processing
- Packaging of products

Increasing customer relevance and share of wallet
- Product innovation
- Prevention
- Add-on services

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  • Tryg' means feeling protected and cared for in Danish.
    ** Calculated excluding Tryg's own shares

Tryg Forsikring's business model

Tryg Forsikring makes it easier to be 'tryg' for its customers by offering them insurance against risk, efficient claims handling, and advice and services to prevent claims from arising in the first place. By making it easier for our customers to feel protected and cared for, we all benefit as Tryg Forsikring's stakeholders. Via TryghedsGruppen's 47,3%** ownership of Tryg A/S, to Tryg Forsikring, part of the company's profit is returned to customers, who are also members of TryghedsGruppen. Tryg Forsikring's purpose applies to all stakeholders – our customers, our employees and our shareholders.

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Annual report 2023 | Tryg Forsikring A/S | 8


Management's review - Contents

Tryg Forsikring 2024 financial targets

Secondly, Tryg Forsikring has set a target to grow 'value-creating actions' upon logging in online. To illustrate this, if a customer logs in to Tryg.dk to report a claim, buy insurance, self-service or similar, the customer creates value in a very low-cost, frictionless manner. Tryg Forsikring aims to increase these low-cost value-creating actions by 40% by 2024 (vs -DKK 14m in 2020). In 2023, Tryg Forsikring increased the level of value-creating actions by 53% exceeding the target. This was achieved by, for example, using "My page" for all communication instead of emails and also as a result of customers preferring to use self-service to a greater extent.

Tryg Forsikring also introduced a new target related to sustainability. By 2024, Tryg Forsikring aims to avoid carbon emissions by 20,000-25,000 tonnes in claims handling, equivalent to approximately 1,000 annual household emissions by focusing on repairs, reuse and recycling. Sustainable claims handling, with initiatives within motor, property and content claims, etc., is expected to be the main driver for reaching the sustainability target. In 2023, Tryg Forsikring reduced its carbon emissions by 21,208 tonnes through the above-mentioned initiatives. Read more about Groups latest sustainability initiatives on Tryg.com.

| Full speed ahead in a successful core
DKK -1,050m
increase in insurance service result | Change the way to win in B2B
DKK -600m
increase in insurance service result | Shape the future
DKK -1.5bn premiums in 2024 across product types | Trygg-Hansa and Codan NO synergies
DKK -900m in synergies |
| --- | --- | --- | --- |
| Advanced approach to claims | Grow among smaller SMEs in Commercial | Expand the market of today | Leverage scale to realise cost synergies |
| Sales and customer excellence | Improve profitability in Corporate | Build the market of tomorrow | Share best practices to realise commercial synergies |
| Customer experience | | |
| --- | --- | --- |
| Sustainability & ESG | | |
| Key enablers | | |
| Data and analytics | IT capabilities | HR - people, organisation and culture |

Annual report 2023 | Tryg Forsikring A/S | 9

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Management's review - Contents

Strategic initiatives

Tryg Forsikring has defined four key strategic pillars to support both its financial and customer targets for 2024.

Full speed ahead in a successful core

This strategic pillar aims to increase the insurance service result by DKK ~1,050m by 2024 through the continued improvement of Tryg Forsikring's core business. DKK ~650m will relate to a more advanced approach to claims, such as the claims handling process, procurement savings and a focus on reducing the level of fraud. To further support this strategic pillar, DKK ~400m will be reached through sales and customer excellence, including partnerships as lead generators, cross and upselling as well as pricing and analytics.

Change the way to win in B2B*

This strategic pillar aims to increase the insurance service result by DKK ~600m in 2024. Small customers make up the most profitable segment, and a segment where Tryg Forsikring can offer good advice. Tryg Forsikring therefore aims to grow its Commercial business while making Corporate more profitable. This involves a 30% portfolio increase in the SME segment (0-9 employees) for Commercial and aiming for a ~90% combined ratio with run-off levels around 5-7% in the Corporate segment. An increased focus on more accurate underwriting, better segmentation to reduce risk exposure, improved sales and distribution, and new products and services will support the target of reaching DKK ~600m by 2024. These initiatives strongly supported improvement in Tryg Forsikring's underlying claims ratio both via a continued focus on growing the SME segment and by rebalancing and reducing risk exposure for international property and US liability.

Shape the future

This strategic pillar aims to grow insurance revenue by DKK ~1,500m via new products and services by 2024. This initiative builds on Tryg Forsikring's continued focus on launching new and profitable products. Expanding the market of today and building the market of tomorrow will support realising the target. Both the Private and Commercial businesses have developed strongly in this area. Tryg Forsikring has generally seen strong development in the health area for both Private and Commercial. Tryg Forsikring does not see any value in defining a specific growth target, as profitability remains the key focus.

Trygg-Hansa and Codan Norway synergies

In connection with the acquisition of RSA Scandinavia, Tryg Forsikring communicated expected synergies of DKK 900m to be delivered by 2024. In 2023, synergies of DKK 305m were realised, thus amounting to DKK 711m for 2021, 2022 and 2023 accumulated. The main synergy drivers continue to be cost initiatives, with administration & distribution and procurement driving the largest effects. The accumulated synergies of DKK 348m related to administration and distribution were predominantly driven by the termination of Codan Norway's IT contracts and the reduction in IT FTE staff. Synergies of DKK 147m associated with procurement were driven by utilisation of lowest price contracts and an intensified focus on repairing plastic and glass car parts in Sweden. Synergies of DKK 88m were linked to claims costs, supported by natural attrition and the ongoing effect of improving processes in areas like fraud and recourse. Synergies of DKK 127m were supported by commercial initiatives driven by the cross-selling of Moderna's niche products to Trygg-Hansa's customers and the upselling of Trygg-Hansa's products and coverages to Moderna's customers. Synergies were negatively impacted by weaker currencies, especially the SEK.

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  • Commercial customers are defined as enterprises with less than 100 FTEs and/or DKK 100m in turnover. Corporate customers are defined as enterprises with more than 100 FTEs and/or DKK 100m in turnover.

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Annual report 2023 | Tryg Forsikring A/S | 10


Management's review - Contents

Tryg Forsikring's results

Tryg Forsikring reported an insurance service result of DKK 6,399m (DKK 6,292m) in 2023. The result was impacted by revenue growth of 4.8% in local currencies, driven primarily by price adjustments to mitigate inflation and a significantly higher than normal level of weather claims of just below DKK 1.3bn due to cloudbursts, storms and heavy rain hitting all geographies. The underlying claims ratio for Tryg Forsikring improved by 0.5 percentage points, while the delivery of RSA Scandinavia-related synergies reached DKK 711m against a target of DKK 650m for 2023. The Investment result was DKK 615m, predominantly driven by positive returns from the equity and fixed income asset classes. The pre-tax result was DKK 5,199m. The solvency ratio at the end of the year is 197, demonstrating resilience in challenging times.

Results 2023*

Tryg Forsikring reported an insurance service result of DKK 6,399m (DKK 6,292m) and a combined ratio of 82.8 (83.2). The result was impacted by insurance revenue growth of 4.8% measured in local currencies and predominantly driven by premium growth in the Private and Commercial segments to mitigate increased inflation costs. The insurance service result was negatively impacted by significantly higher weather claims compared to 2022 and the normalised level. Numerous weather claims related to cloudbursts and heavy rain were recorded in all markets together with a powerful storm. Total weather claims amounted to approximately DKK 1.3bn (annual normalised expected level of DKK 800m). Higher inflation levels drove interest rates up, hitting the Swedish and Norwegian kroner in particular. Currency movement had a negative impact of approximately DKK 360m in 2023. The insurance service result was positively impacted by an improvement in Tryg Forsikring's underlying claims

ratio (adjusted for reported volatile items such as weather claims, large claims, run-offs and discounting) of approximately 50 basis points, primarily driven by profitability initiatives in the Commercial and the Corporate segments. The underlying claims ratio in Private deteriorated slightly, mainly driven by the motor segment due to increased spare parts costs, especially in Norway and Sweden as a result of adverse currency movements, and a slight increase in motor claims frequencies across countries. The result was supported by the realisation of synergies related to the RSA Scandinavia acquisition of DKK 305m for 2023 and a total of DKK 711m since the beginning of the integration. DKK 348m of the synergies relates to administration and distribution, DKK 147m relates to procurement, DKK 88m comes from claims costs, and DKK 127m relates to commercial initiatives.

Financial performance in general was helped by higher interest rates (a higher discounting rate reduces the value of claims in the income statement), weather claims were significantly worse than in 2022 (and also a normal year),

large claims were lower than in 2022 (but still somewhat worse than a normal year), while the run-off result was in line with 2022 and also in line with the 3% to 5% guidance for 2024.

A customer satisfaction score of 86 was achieved in 2023, an increase from 85 in 2022. Tryg Forsikring had a strong focus on improving customer satisfaction. Different events in 2023 called for extraordinary assistance, as many customers were affected by the numerous weather-related claim events in both Scandinavia and abroad.

Total investment return amounted to DKK 615m, predominantly driven by good returns from the equity and fixed income asset classes. Equity markets returned a positive result in 2023 with some volatility during the year.

Financial highlights 2023

6,399m

Insurance service result (DKK)

2022*: 6,292m

5,199m

Profit before tax

2022: 3,102m

69.4

Claims ratio, net of reinsurance

2022*: 69.6

13.4

Gross expense ratio

2022*: 13.6

82.8

Combined ratio

2022*: 83.2

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Annual report 2023 | Tryg Forsikring A/S | 11


Management's review - Contents

Tryg Forsikring reduced its equity exposure by some 25%, equivalent to DKK 900m, in H2, reflecting Tryg Forsikring's continued pursuance of a relatively low-risk investment strategy with limited exposure to risky assets and a conservative fixed income profile (more than 90% of fixed income securities are Nordic covered bonds). It should be remembered that Tryg Forsikring marks to market both assets and liabilities, resulting in heightened P&L volatility in turbulent times.

Total invested assets amounted to approximately DKK 64bn, with the free portfolio accounting for approximately DKK 18bn of this amount.

Insurance revenue

Insurance revenue amounted to DKK 37,135m (DKK 37,379m), corresponding to growth of 4.8% in local currencies. Growth was impacted by the conversion of the Codan portfolio in Norway and the repricing of the Moderna portfolio in Trygg-Hansa in Sweden in 2023, and technical partner agreements in Denmark. Excluding the conversion, repricing and technical adjustments, growth was approximately 5.5%. The impact of the conversion and repricing on premium growth was in line with expectations. The Private segment reported revenue growth of 5.5% and approximately 6.5% after adjusting for technical adjustments, repricing and conversions related to the RSA Scandinavia transaction. Insurance revenue growth in Private was predominantly driven by pricing initiatives to mitigate inflation, but also further cross-selling to existing customers, strong sales via partner agreements and an enhanced focus on direct customers. Growth in the Private segment was negatively impacted by a slight deterioration in retention rates, especially in Denmark and Norway, and particularly for customer with a lower lifetime.

Inflation, interest rates and currencies

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Inflation

img-12.jpeg
Interest rates¹

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Interest rates have started to increase following many years of very low levels

Due to the unstable macroeconomic environment, currency movements have been highly unfavourable, as the SEK and NOK are trading close to 20-year lows

An increase of one percentage point in the average interest rate used for discounting claims will reduce the claims ratio by ~1 p.p.

A one percentage point fluctuation in the exchange rate will effect Tryg Forsikring's insurance service result by ~DKK 50-75m annually.

¹ Tryg A/S has published a newsletter on the sensitivity of earnings to interest rate movements. Read more on tryg.com/newsletters

Annual report 2023 | Tryg Forsikring A/S | 12


Management's review - Contents

The commercial segment reported insurance revenue growth of 3.9%, and approximately 5% after adjusting for the transfer between Commercial and Corporate in the Norwegian business in 2023. Growth in the Commercial segment was predominantly driven by pricing initiatives to mitigate inflation, an enhanced focus on smaller commercial customers supported by increased sales of packaged products and strong sales through our own sales force and online channels, but was negatively impacted by a deterioration in retention rates following a period of continuous price adjustments. The Corporate segment continued its efforts to improve profitability through price adjustments and by reducing exposure to property and liabilities outside Scandinavia. Corporate reported modest growth of 2.3%, or slightly negative after adjusting for the transfer from Commercial to Corporate, which is in line with expectations.

Claims

The claims ratio, net of reinsurance, was 69.4 (69.6) and characterised by higher weather claims at 3.4 (1.7) impacted by numerous cloudbursts across Scandinavia, storm "Hans" in August, and hailstorms and wildfires in Southern Europe that affected Scandinavian travellers. The multiple weather events were below Tryg Forsikring's own retention of DKK 300m, hence the total amount of weather claims in 2023 was very high and there was little help from reinsurance protection. Despite an unusually high level of weather claims in 2023, Tryg Forsikring does not consider the recent development as a new trend and is therefore reiterating the guidance for annual weather claims at DKK 800m. The claims ratio was positively impacted by a lower level of large claims at 2.7 (3.3), including a single large claim event in Q2 related to Tryg Forsikring's Scandinavian exposure. Large claims were approximately DKK 1,000m, higher than the DKK 800m for a normalised year, but lower than in 2022, when large claims totalled DKK 1,250m.

The run-off level was 3.0 (3.0), in line with the 2022 level. The run-off result was impacted by multiple factors including the increased inflation levels in 2022 and 2023 compared to previous years. Discounting of claims reserves was higher at 3.0 (2.1), predominantly reflecting the higher level of interest rates. The underlying claims ratio for Tryg Forsikring improved by 50 basis points compared to 2022. The underlying claims ratio for the Private segment deteriorated marginally compared to 2022, primarily driven by a higher claims level for travel insurance in the first half of 2023 and a higher level of motor comprehensive claims in the second half of 2023. Automobile spare parts costs were higher in Norway and Sweden following the weakening of the currencies (SEK & NOK), plus a slight increase in motor claims frequencies was recorded across countries.

Profitability initiatives in the Commercial & Corporate segments, including a rebalancing of the Corporate portfolio, supported the improvement in Tryg Forsikring's underlying claims ratio.

Reinsurance prices increased from the beginning of 2023 and price initiatives were initiated to mitigate the impact for both the large claims and weather reinsurance contracts.

Tryg Forsikring has been working actively with procurement agreements to contain claims inflation. Tryg Forsikring is in continuous dialogue with suppliers and updates selected agreements to reflect the current market situation. Most agreements extend beyond one year and have fixed prices. Inflation remained high during most of 2023, and worth mentioning is that wage growth is the main driver for claims inflation. Moreover, the Swedish and Norwegian businesses are affected by their respective currencies weakening, which in particular has impacted automobile spare parts. It is important to emphasise that the full impact of the price adjustments will only be visible in the Income Statement after 12-24 months. In the long term, price adjustments will match claims inflation, but there may be some slightly more volatile developments in the short term.

Expenses

The expense ratio was 13.4 (13.6) for 2023, impacted by strong cost control. Tryg Forsikring's targets an expense ratio of around 13.5% in 2024 - a very efficient set-up is considered a key competitive advantage. In 2023, synergies from the RSA Scandinavia acquisition had a positive impact on the overall expense level and supported the low expense ratio.

Investment activities

Investment income was DKK 615m, primarily driven by positive returns from the equity and fixed income asset classes. The free portfolio reported an overall result of DKK 622m (DKK -945m), the match portfolio reported an overall result of DKK 468m (DKK 207m), while other financial income and expenses amounted to DKK -475m (DKK 194m), including a value adjustment from the inflation swap of DKK -246m.

Other income and costs

Other income and costs amounted to DKK -1,815m (DKK -2,024m). The remaining DKK 300m of integration costs from the acquisition of RSA Scandinavia was booked in 2023 (H1). This accounting item primarily comprises intangibles amortisation (customer relations) of DKK 968m from the RSA Scandinavia acquisition and the Alka acquisition. Finally, other general costs (primarily costs related to the holding company, bancassurance-related commissions and general costs) and other non-insurance costs. Tryg Forsikring also booked DKK 180m in 2023 in costs related to the redundancies of 250-270 employees communicated in Q3 2023 as well as a DKK 50m change related to the bankruptcy of Gefion Finans A/S (a Danish insurance company). An initial charge of DKK 50m for the bankruptcy of Gefion was booked in Q1 2022, but based on an updated view of the company's financial position, Tryg Forsikring has updated the total cost to DKK 100m.

Profit before and after tax

Profit before tax was DKK 5,199m, while profit after tax and discontinued activities was DKK 3,993m. Total tax amounted to DKK -1,206m, equating to a tax rate of approximately 23.2%.

Solvency

Own funds totalled DKK 15,188m at the end of 2023, while the SCR was DKK 7,707m. Tryg Forsikring reports a year-end solvency ratio of 197.

Annual report 2023 | Tryg Forsikring A/S | 13

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Management's review - Contents

Private

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Results 2023*

Private reported an insurance service result of DKK 3,800m (DKK 4,331m) and a combined ratio of 84.5 (82.3). The lower insurance service result was impacted by numerous weather-related claims and a modest deterioration in the underlying claims ratio due to travel insurance claims in the first half of 2023 and a slightly higher claims level for motor comprehensive in the second half of 2023. Insurance revenue growth was mainly driven by price adjustments to mitigate inflation.

Insurance revenue

Insurance revenue amounted to DKK 24,455m (DKK 24,453m), corresponding to growth of 5.5% in local currencies. Growth was impacted by the conversion and repricing of the Moderna portfolio in Sweden and Codan Norway in Norway, and technical adjustments of partner agreements. Adjusted for this, growth was 6.5%. Growth was generated across all countries, and as Private is the most profitable segment in Tryg Forsikring with the lowest capital requirement, growth in this segment is structurally positive for Tryg Forsikring. In Denmark, Tryg Forsikring reported top-line growth impacted by price adjustments, an enhanced focus on direct customers, strong sales in partner channels and cross-selling to existing customers, and technical adjustments of partner agreements. In Norway, Tryg Forsikring reported top-line growth impacted by price adjustments, strong performance across multiple sales channels and increased sales of insurance to new electric cars. In Sweden, Trygg-Hansa reported top-line growth impacted

*) FY 2023 figures are measured against comparative proforma 2022 figures, as the RSA Scandinavia business was fully consolidated only from Q2 2022.

by organic growth across multiple sales channels and cross-selling to existing customers. Growth was also supported by good sales via Trygg-Hansa's new automobile partnerships. All geographical areas in the Private segment continued to adjust prices to mitigate inflation and saw a high level of acceptance, as retention rates in all countries showed only a modest deterioration. In Denmark, the retention rate remained high but decreased to 89.7 (90.3), impacted by customers with a lower lifetime. In Norway, the retention rate decreased slightly to 87.4 (88.7) following a period of continuous price adjustments. In Sweden, the retention rate was flat at 87.8 (87.8) despite a period of significant price adjustments.

Claims

The claims ratio, net of reinsurance, was 71.9 (69.4), impacted by higher weather claims at 3.8 (1.8) due to numerous unrelated cloudbursts across several countries, hailstorms and wildfires in southern Europe that affected Scandinavian travellers, landslides impacting Tryg Forsikring through the Natural Perils Pool in Norway, and storm "Hans" causing havoc throughout the region. The run-off result was lower at 1.1 (2.3) and was impacted by inflationary pressure, whilst large claims were lower at 0.3 (0.6). The underlying claims ratio deteriorated slightly, driven somewhat by motor insurance due to higher costs for spare car parts, particularly in Norway and Sweden following significant adverse currency movements (SEK & NOK), and also a slight increase in claims frequency across countries. Motor comprehensive is a

Key figures - Private

DKKm 2022 2022 2022
All figures restated to IFRS 17 2023 pro-forma 2022
Insurance revenue 24,455 24,453 22,776
Gross claims -17,305 -16,634 -15,625
Total insurance operating costs -3,074 -3,141 -2,913
Insurance service expense -20,379 -19,775 -18,538
Profit/loss on gross business 4,076 4,678 4,238
Net expense from reinsurance contracts -276 -347 -332
Insurance service result 3,800 4,331 3,906
Run-off gains/losses, net of reinsurance 268 567 357
Key ratios
Revenue growth in local currencies (%) 5.5 4.9
Gross claims ratio 70.8 68.0 68.6
Net reinsurance ratio 1.1 1.4 1.5
Claims ratio, net of reinsurance 71.9 69.4 70.1
Gross expense ratio 12.6 12.8 12.8
Combined ratio 84.5 82.3 82.9
Combined ratio exclusive of run-off 85.6 84.6 84.4
Run-off, net of reinsurance (%) -1.1 -2.3 -1.6
Large claims, net of reinsurance (%) 0.3 0.6 0.6
Weather claims, net of reinsurance (%) 3.8 1.8 1.8

65% The business area accounts for 65% of the Group's total insurance revenue.

Financial highlights 2023

| 5.5%
Revenue growth
(local currencies) | 3,800m
Insurance service result
(DKK) | 12.6
Expense ratio | 84.5
Combined ratio |
| --- | --- | --- | --- |
| Based on
pro-forma figures | 2022: 4,331m | 2022: 12.8 | 2022: 82.3 |

Annual report 2023 | Tryg Forsikring A/S | 14


Management's review - Contents

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short-tailed line of business that Tryg Forsikring is currently monitoring and increasing prices to offset the negative impact of rising inflation. Additionally, claims related to travel insurance were high, as travel activity increased and many households displayed a changed travel pattern with fewer but more expensive trips in the first half of the year. Also, Tryg Forsikring observed a further increase in the number of smaller travel claims associated with card agreements with major banks in Scandinavia.

Expenses

The expense ratio was lower at 12.6 (12.8) and was supported by synergies related to the acquisition of RSA Scandinavia's Swedish and Norwegian businesses.

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Management's review - Contents

Commercial

Results 2023*

Commercial reported an insurance service result of DKK 2,010m (DKK 1,684m) and a combined ratio of 78.1 (81.9). The higher insurance service result was supported by a lower level of large claims. The underlying claims ratio improved due to a continued focus on smaller commercial customers. Insurance revenue growth was mainly driven by price adjustments to mitigate inflation but was also impacted positively by organic growth.

Insurance revenue

Insurance revenue amounted to DKK 9,178m (DKK 9,295m), corresponding to growth of 3.9% measured in local currencies. Growth was mainly impacted by price adjustments and a portfolio transfer from Commercial Norway to Corporate Norway. Note that while the conversion had been finalised, it still had an impact on insurance revenue. Adjusted for the transfer, growth for the segment was approximately 5%. In Denmark, Tryg Forsikring reported growth impacted by price adjustments and a positive net inflow of new customers. The business unit continued to focus on smaller commercial customers. In Norway, Tryg Forsikring reported negative growth impacted by the portfolio transfer from Commercial to Corporate, as a high proportion of the customers in Coden Norway are labelled as Corporate customers according to Tryg Forsikring's definition. Adjusting for this, Commercial Norway reported growth predominantly driven by price adjustments. In Sweden, Trygg-Hansa reported growth impacted by organic growth

in the small customer segment on the back of a strong business performance by Trygg-Hansa's own sales force and online sales, whilst price adjustments also had an impact. Tryg Forsikring also reported growth in the credit and surety business (Tryg Garanti). All geographical areas in the Commercial segment continued to adjust prices to mitigate inflation with a high level of acceptance. Retention rates remained high but deteriorated slightly, primarily due to customer reaction to price adjustments. In Denmark, the retention rate deteriorated to 87.6 (88.0) following a period of continuous price adjustments. In Norway, the retention rate improved to 89.5 (89.0) following a period of continuous price adjustments. In Sweden, the retention rate improved slightly to 88.6 (88.5).

Claims

The claims ratio, net of reinsurance, was 62.3 (65.9), characterised by a lower level of large claims at 3.8 (7.3). Weather claims were higher at 3.1 (1.5), impacted by numerous unrelated cloudbursts in Scandinavia, whilst the run-off level was lower at 3.4 (4.4). The underlying claims ratio improved, driven by price adjustments and by focusing on growing the smaller commercial customer segment, as this segment displays higher profitability. The increase in claims costs was highest for the property line of business and for motor comprehensive. The increase in the motor segment was mainly driven by higher costs for spare parts following currency weakness (SEK & NOK). Motor comprehensive is a short-tailed line of business where Tryg Forsikring is increasing prices to offset the negative impact of rising inflation.

Key figures - Commercial

DKKm 2022 2022
All figures restated to IFRS 17 2023 pro-forma
Insurance revenue 9,178 9,295
Gross claims -5,517 -6,045
Total insurance operating costs -1,454 -1,485
Insurance service expense -6,972 -7,530
Profit/loss on gross business 2,207 1,765
Net expense from reinsurance contracts -197 -81
Insurance service result 2,010 1,684
Run-off gains/losses, net of reinsurance 315 411
Key ratios
Revenue growth in local currencies (%) 3.9 8.6
Gross claims ratio 60.1 65.0
Net reinsurance ratio 2.1 0.9
Claims ratio, net of reinsurance 62.3 65.9
Gross expense ratio 15.8 16.0
Combined ratio 78.1 81.9
Combined ratio exclusive of run-off 81.5 86.3
Run-off, net of reinsurance (%) -3.4 -4.4
Large claims, net of reinsurance (%) 3.8 7.3
Weather claims, net of reinsurance (%) 3.1 1.5

25%

The business area accounts for 25% of the Group's total insurance revenue

Financial highlights 2023

3.9% 2,010m 15.8 78.1
Revenue growth (local currencies) Insurance service result (DKK) Expense ratio Combined ratio
Based on pro-forma figures 2022: 1,684m 2022: 16.0 2022: 81.9

*1 FY 2023 figures are measured against comparative 2022 figures, as the RSA Scandinavia business was fully consolidated only from Q2 2022

Annual report 2023 | Tryg Forsikring A/S | 16


Management's review - Contents

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Expenses

The expense ratio was lower at 15.8 (16.0). The segment is generally focused on lowering distribution costs through the use of more efficient sales channels. The expense ratio was also supported by synergies related to the acquisition of RSA Scandinavia's Swedish and Norwegian businesses. Furthermore, pricing adjustments were widely accepted, which also helped lower the expense ratio.

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Management's review - Contents

Corporate

Results 2023*

Corporate reported an insurance service result of 590m (278m) and a combined ratio of 83.2 (92.3). The higher insurance service result was supported by a higher run-off result, but dampened by a higher level of large claims. The higher result was driven by a continued focus on rebalancing the portfolio and price adjustments.

Insurance revenue

Insurance revenue amounted to DKK 3,502m (3,631m), corresponding to growth of 2.3% in local currencies. Growth was mainly impacted by price adjustments and a portfolio transfer from Commercial Norway to Corporate Norway. Note that while the conversion had been finalised, it still had an impact on insurance revenue. Adjusted for the transfer, growth for the segment was negative. In Denmark, Tryg Forsikring reported negative growth as the business unit continued to rebalance its portfolio and reduce volatility and exposure. In Norway, Tryg Forsikring reported positive growth impacted by the transfer of customers from Commercial to Corporate, as a high proportion of the customers in Codan Norway are labelled as Corporate customers according to Tryg Forsikring's definition. Adjusted for the transfer, growth was negative. In Sweden, Trygg-Hansa reported growth driven by price adjustments to offset rising inflation.

Claims

The claims ratio, net of reinsurance, was 70.9 (79.9), characterised by a higher run-off result and a higher level of large claims. The claims ratio, net of reinsurance, was supported by a higher run-off result at 14.7 (3.8), but dampened by a higher level of large claims at 16.6 (10.7) on the back of various large claims below Tryg Forsikring's retention level and a large claims event related to Tryg Forsikring's Scandinavia exposure. Weather claims were higher at 1.7 (1.0). The underlying claims ratio improved, mainly driven by profitability initiatives across countries and the segment's continued focus on rebalancing the portfolio and reducing volatility by cutting exposure to international property and US liability.

Expenses

The expense ratio was higher at 12.3 (12.4). In general, a lower expense ratio should be expected for the Corporate segment, as acquisition costs in the broker channel are paid for by customers via a commission to brokers.

Key figures - Corporate
DKKm 2022
All figures restated to IFRS 17 2023 pro-forma 2022
Insurance revenue 3,502 3,631 3,631
Gross claims -2,448 -2,724 -2,724
Total insurance operating costs -430 -451 -451
Insurance service expense -2,878 -3,175 -3,175
Profit/loss on gross business 624 456 456
Net expense from reinsurance contracts -34 -177 -177
Insurance service result 590 278 278
Run-off gains/losses, net of reinsurance 517 137 137
Key ratios
Revenue growth in local currencies (%) 2.3 -0.8
Gross claims ratio 69.9 75.0 75.0
Net reinsurance ratio 1.0 4.9 4.9
Claims ratio, net of reinsurance 70.9 79.9 79.9
Gross expense ratio 12.3 12.4 12.4
Combined ratio 83.2 92.3 92.3
Combined ratio exclusive of run-off 97.9 96.1 96.1
Run-off, net of reinsurance (%) -14.7 -3.8 -3.8
Large claims, net of reinsurance (%) 16.6 10.7 10.7
Weather claims, net of reinsurance (%) 1.7 1.0 1.0

10% The business area accounts for 10% of the Group's total insurance revenue

Financial highlights 2023
2.3% Revenue growth (local currencies) 590m Insurance service result (DKK) 12.3 Expense ratio 83.2 Combined ratio
2022: 278m 2022: 12.4 2022: 92.3

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Management's review - Contents

Investment activities

Investment result 2023

Capital markets experienced challenging developments in 2023. Geopolitical tensions remained very high following Russia's invasion of Ukraine, US/China tensions on Taiwan and, later in the year, the Israel/Palestine war. Interest rates remained elevated following a spike in inflation during the first half of 2022 as central banks in all the world's advanced economies attempted to carefully balance tightening monetary conditions without creating a severe recession. Interest rates started to fall again in the final quarter of the year after inflation slowed in most advanced economies.

The total market value of Tryg Forsikring's investment portfolio was approximately DKK 64bn at 2023 year-end. The investment portfolio consists of a match portfolio (which matches the insurance liabilities and is constructed to minimise capital consumption) of DKK 46bn and a free portfolio (the net asset value of the company) of DKK 18bn.

Tryg Forsikring maintained a low risk approach to its investment activities while further reducing the allocation to equities in Q3 2023.

The investment return for the full year was DKK 615m (DKK -510m), which represents the sum of the free and the match portfolio returns and other financial income and expenses. The free portfolio reported a result of DKK 622m (DKK -945m), with most of the performance coming in the final quarter of the year after data clearly pointed to lower inflation expectations. Equities are approaching record levels while real estate returns were challenging in a higher interest rate environment.

The match portfolio reported a result of DKK 468m (DKK 207m). An increasing DK-EU yield spread provided a negative regulatory deviation, whereas Nordic covered bond spreads traded sideways during the year. Finally, positive interest on premium provisions (previously booked as technical interest under IFRS 4) helped the match portfolio result in its performance component. Other financial income and expenses totalled DKK -475 (DKK 194m), the higher level (compared to full year 2022) primarily driven by somewhat higher interest expenses on subordinated loans and especially the Q4 negative value adjustment on the inflation swap (DKK -222m) driven by sharply lower future inflation expectations in the final three months of the year.

Free portfolio

Financial markets experienced a challenging and volatile year. Geopolitical tensions remained high in multiple areas of the world. Against this unsettled backdrop, equity markets developed positively overall, but with significant differences driven by single stock performances and varying quarterly returns. Interest rates remained at a high level, while real estate as an asset class found conditions challenging. Tryg Forsikring's free portfolio produced a total result of DKK 622m (DKK -945m), with all main asset classes except properties producing positive returns. Tryg Forsikring's equity portfolio reported a return of 11.1% (-15.7%), corporate bonds (a relatively small asset class for Tryg Forsikring's investment portfolio).

Financial highlights 2023

  • 622m
    Free portfolio (DKK)
  • 468m
    Match portfolio (DKK)
  • 615m
    Total investment return (DKK)

Return - Investments

DKKm 2023 2022
Free portfolio, gross return 622 -945
Match portfolio, regulatory deviation and performance 468 207
Other financial income and expenses -475 194
Income from RSA Scandinavia 0 34
Total investment return 615 -510

Return - Match portfolio

DKKm 2023 2022
Return, match portfolio 2,580 -2,433
Value adjustments, changed discount rate -905 3,419
Transferred to insurance technical interest -1,207 -779
Match, regulatory deviation and performance 468 207
Hereof:
Match, regulatory deviation -7 142
Match, performance 475 65

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Management's review - Contents

Forsikring) reported a 8.2% (-15.4%) return, while real estate reported a -8.5% (10.4%) return. The free portfolio totalled DKK 18bn at the end of 2023.

Match portfolio

The match portfolio of DKK 46bn primarily consists of Nordic covered bonds for the purpose of matching insurance liabilities while keeping capital consumption low. The result can be split into a "regulatory deviation" and a "performance result". The "regulatory deviation" reported a slightly negative contribution of DKK -7m (DKK 142m) due to a slightly increased DK-EU yield spread. The "performance" result was DKK 475m (DKK 65m), primarily driven by interest on premium provisions (the old technical interest, which was previously booked under the technical result in IFRS 4), whereas Nordic covered bond spreads traded sideways during the year.

Other financial income and expenses

Other financial income and expenses include interest expenses related to outstanding subordinated debt, the cost of currency hedges to protect own funds, the value change on the inflation swap, the cost of running the investment operations and other general costs. Other financial income and expenses totalled DKK -475m (DKK 194m). The higher level compared to normalised expectations is primarily driven by the negative value adjustment on the inflation swap of DKK -222m booked in Q4 due to sharply lower inflation.

Return - free portfolio

DKKm 2023 2023 (%) 2022 2022 (%) Investment assets
31/12/2023 31/12/2022
Government and Covered Bonds 240 4.2 -427 -7.5 7,198 6,034
Corporate and Emerging Markets Bonds 254 8.2 -420 -15.4 2,969 2,979
Investment grade credit 97 8.2 -155 -15.4 1,113 1,199
Emerging markets bonds 97 8.3 -120 -15.2 1,157 1,039
High-yield bonds 61 8.2 -144 -15.4 699 742
Diversifying Alternatives 77 6.4 -40 -3.3 1,456 1,239
Equity 377 11.1 -525 -15.7 2,418 3,182
Real Estate -326 -8.5 467 10.4 3,465 4,222
Total 622 3.6 -945 -5.8 17,506 17,656

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Management's review - Contents

Capital and risk management

Risk management is a key function at Tryg Forsikring. The assessment and management of Tryg Forsikring's aggregated risk and associated capital requirement constitute a core element in the management of the company.

Tryg Forsikring's risk management is based on the targets and strategy and the risk exposure limits determined by the Supervisory Board.

Tryg Forsikring's Supervisory Board defines the framework for the company's target risk appetite and thereby the capital which must be available to cover any losses. The company's risk management is based on four risk categories: Strategic and business risk, Insurance risk, Investment risk and Operational risk. A detailed description of these can be found in the tables below.

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Strategic and business risk

Definition

Financial losses or lost opportunities due to a lack of ability to carry out business plans and strategies.

This includes the risk of not being able to adjust to changing market conditions in a timely fashion.

Strategy

Tryg Forsikring is one of the most successful non-life insurance companies in Scandinavia.

Tryg Forsikring has chosen to implement a decentralised organisation with a large degree of autonomy for each business unit. This ensures a timely reaction to changing market conditions in the separate business units.

Risk Management

The risk management policy adopted by the Supervisory Board sets out tolerance limits and guidelines for risk management.

The strategy process sets out overall strategic objectives. This is done as a bottom-up process where the individual business units contribute with concrete business plans.

Objectives and methods

Risk management carries out ongoing risk identification and assessment to ensure that all existing and emerging strategic and business risks are reported to the Supervisory Board on a quarterly basis - thus providing close monitoring of each business unit with regard to their performance towards the overall strategic objectives.

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Management's review - Contents

Investment risk

Definition Strategy Risk Management Objectives and methods
Financial losses due to changes in the value of financial assets or liabilities. Tryg Forsikring has decided to divide its investment assets into the free portfolio and the match portfolio.

The strategy for the match portfolio is to mitigate interest rate risk from provisions.

The strategy for the free portfolio is to achieve the optimal market return on a medium-term basis taking risk, liquidity, etc. into account. | The investment risk policy adopted by the Supervisory Board sets out general guidelines for permitted investment risk. This includes specific maximum limits for:
• asset classes
• interest rate risk
• currency risk
• credit risk
• counterparty exposure
• SCR market risk | Daily reporting on investment return on all asset classes.

Independent daily control ensures compliance with permitted risk-taking. |

Operational risk

Definition Strategy Risk Management Objectives and methods
Operational risk is understood as the risk of loss due to inadequate or failed internal processes, people and/or system errors, or as a result of external events. The Supervisory Board sets out the overall strategy regarding operational risk. The operational risk policy adopted by the Supervisory Board sets out tolerance limits and general guidelines for operational risk. This includes general guidelines for IT security, physical security, compliance, fraud, money laundering, contingency planning, and model risk. Ongoing identification, measurement, management, monitoring and reporting on risks and incidents potentially resulting in a loss or a near loss for Tryg Forsikring.

This is ensured by implemented methods covering incident management, operational risk self-assessments and internal controls and through business continuity management. |

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Management's review - Contents

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Capital management

Capital management and capital modelling are central and key functions of the Finance team at Tryq Forsikring. Capital management broadly covers the company's current and future capital requirements, capital allocation to the different lines of business and required returns.

Tryq Forsikring's solvency ratio is a function of developments in own funds and the solvency capital requirement (based on the approved partial internal model). Tryq Forsikring has modelled the insurance risk internally, while all other modules are based on the standard formula. The capital model is based on Tryq Forsikring's risk profile and takes into consideration the composition of Tryq Forsikring's insurance portfolio, geographical diversification, reinsurance programme, investment mix and overall level of profitability. The solvency ratio was 197 at year-end 2023 compared to 199 at year-end 2022.

The key components of Tryq Forsikring's own funds are shareholders' tangible equity, qualifying debt instruments (both Tier 1 and Tier 2 debt) and future profit. Own funds totalled DKK 15,188m at the end of 2023 vs DKK 15,940m at the end of 2022.

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Management's review - Contents

The solvency capital requirement (SCR) is calculated in such a way that Tryq Forsikring should be able to honour its obligations in 199 out of 200 years and is regularly stress-tested. At the end of 2023, Tryq Forsikring's SCR was DKK 7,707m, down from DKK 7,991m at the end of 2022. The lower level is mainly explained by weakening NOK and SEK exchange rates and a reduced equity exposure.

Tryq Forsikring's solvency ratio continues to display low sensitivity towards movements in the capital markets. Fixed-income securities represent some 90% of Tryq Forsikring's invested assets, therefore the highest sensitivity is towards spread risk, where a widening/ tightening of 100 basis points would impact the solvency ratio by approximately 12 percentage points. Lower sensitivity is displayed towards equity market losses and interest rate fluctuations.

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Sustainability statement

For Tryg Forsikring Sustainability reporting, please refer to Sustainability statement in Tryg Annual Report 2023.

Download Tryg Annual Report with Sustainability statement from page 37 to page 88:

Tryg annual report 2023 including Sustainability statement.

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Management's review - Sustainability statement contents

EU Taxonomy-aligned insurance and investment activities

For the first time, Tryg Forsikring is reporting on the share of 'taxonomy-aligned' insurance and investment activities.

The EU Taxonomy is considered a lever for future-proofing Tryg Forsikring's business by enabling and protecting customers against climate-related risks.

In 2023, work has been done to establish a solid foundation for being able to develop and adapt products, as well as measure and report on the Taxonomy-aligned insurance and investment activities in Tryg Forsikring.

This reporting is based on Tryg Forsikring's best understanding of the requirements set out in the legislation and associated guidance at the time

of preparing the reporting, Tryg will continue to follow the regulatory developments closely.

Preparing customers for climate change Substantial progress was achieved in 2023, when Tryg Forsikring's different business areas and relevant staff functions were actively engaged in a Group-wide project pursuing efforts to align

eligible insurance activities in Denmark, Norway and Sweden.

As of 31 December 2023, 83% of Tryg Forsikring's insurance activities are Taxonomy-eligible but not aligned – confirming that Tryg Forsikring has significant opportunities to substantially contribute to the EU's

EU Taxonomy - Insurance activities

tDKK Economic activities Absolute premiums Proportion of premiums Proportion of premiums 2022 Climate change mitigation Water and marine resources Circular economy Pollution Biodiversity and ecosystems Minimum safeguards
Currency % % Y/N Y/N Y/N Y/N Y/N Y/N
A.1 Non-life insurance and reinsurance underwriting Taxonomy-aligned activities (environmentally sustainable) 3,572,278 9.8 % Y Y
A.1.1 Of which reinsured 220,250 0.6 % Y Y
A.1.2. Of which stemming from reinsurance activity
A.1.2.1 Of which reinsured (retrocession)
A.2 Non-life insurance and reinsurance underwriting Taxonomy-eligible but not environmentally sustainable activities (not Taxonomy-aligned activities) 30,436,547 83 % 90 %
B. Non-life insurance and reinsurance underwriting Taxonomy-non-eligible activities 2,645,281 7 % 10 %
Total A.1 + A.2 + B) 36,654,106 100 % 100 %

Data sources for the Taxonomy-eligible, non-eligible and aligned insurance activities are accounting data, retrieved from Tryg's registers in accordance with requirements set out in the Solvency II regulation and external data sources such as the NACE-code classification.
A1: GWP for Taxonomy-aligned activities within a given product group has been used for the calculation at the end of the financial year 2023. The GWP data from Taxonomy-aligned activities is included in the alignment ratio once the Taxonomy-aligned product is available for customers.
A2: Tryg's economic activities are segmented according to the categories defined in the Climate Delegated Act to assess taxonomy eligibility. For each product category, it is examined whether the insurance products provide cover for climate-related risks as defined by the EU Taxonomy. Once an insurance policy does not explicitly exempt all climate-related events from coverage, it is concluded that the insurance product encompasses climate-related cover, and the full gross written premium of the product category is reported as taxonomy eligible.

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environmental objective for climate change adaptation going forward.

Going forward, alignment with the Taxonomy will be considered as part of Tryg Forsikring's product development processes. Tryg Forsikring expects to align more insurance activities with the EU Taxonomy and to explore and pursue any commercial opportunities within climate change adaptation over the coming years.

Substantially contribute to climate change adaptation

In 2023, Tryg Forsikring adapted its first insurance products to be aligned with the EU Taxonomy. Specifically, this covered house insurance and property insurance activities in Denmark, Norway and Sweden. Additionally, Norway also included boat insurance.

Taxonomy-aligned activities are the share of Tryg Forsikring's insurance activities that meet the technical screening criteria outlined in the Taxonomy regulation, i.e. activities that substantially contribute to climate change adaptation, do no significant harm to climate change mitigation, and comply with the minimum social safeguards.

DKK 3.57bn, corresponding to 9.8% of total insurance activities, are aligned with the EU Taxonomy as of 31 December 2023.

State-of-the-art modelling techniques

In Tryg Forsikring's risk modelling, climate risks are modelled separately from other risks in the product and each cover is priced separately. To assess the impact of climate change on pricing and future claims, Tryg Forsikring incorporates historical internal data sources in combination with external weather sources and climate

projections on the forward-looking RCP climate change scenarios adopted by the UN's Intergovernmental Panel on Climate Change (IPCC). Tryg Forsikring will continuously work with the data and techniques to maintain the state-of-the-art standard going forward.

Incentives for customers to prevent climate related damage

For 2023 alignment, Tryg Forsikring has ensured that each Taxonomy-aligned product includes a risk-based incentive for preventative actions to encourage customers to reduce the risk of water-related damage to their house or property following extreme weather-related events, such as cloudbursts. Specifically, customers are offered a reduced premium or can avoid the deductible if they install specific devices that prevent water-related damage. In Norway, boat insurance customers are offered a reduced premium if the boat is protected during the winter season, e.g., stored inside.

Tryg Forsikring communicates to customers about the importance of preventative measures and informs about incentives and the impact that preventing climate-related damage can have on their insurance coverage via various communication channels e.g. SMS, email or through the claims handling processes.

As part of the ongoing work with the EU Taxonomy, Tryg Forsikring will seek to identify any potential new and appropriate preventive measures and integrate these into the pricing and product design as well as customer communication.

Coverage of relevant climate-related risks

Tryg Forsikring has reviewed the coverage of the relevant climate-related perils and documented the customers' demands and needs of coverage in

products related to house, property and boat insurance across Denmark, Norway and Sweden.

The analyses have been carried out based on an evaluation of climate-related damage covered by Tryg Forsikring or by other relevant insurance pools such as Naturskaderådet in Denmark and the Norwegian Natural Perils Pool, as well as an assessment of customers' actual and stated needs and concerns.

The analyses have included relevant claims data, scenarios on climate change risks, interviews with claims handlers and sales departments as well as customer surveys. To ensure that Tryg Forsikring is also able to meet customers' future needs and demands, Tryg Forsikring expects to take relevant customer insights into consideration.

Sharing climate-related claims data

Tryg Forsikring's focus on prevention includes improving data quality to understand and provide the authorities with better tools for identifying risks and vulnerabilities, developing adaptation strategies and planning relevant measures to help both customers and public authorities. Tryg Forsikring has prepared for sharing such claims data, and will upon request and free of charge share claims data with public authorities for the purpose of analytical research.

Helping customers through large-scale climate events

Various contingency plans are in place across all countries and business units and ready to be activated in case of a large-scale climate or weather-related event. Claims handlers regularly go through an internal training programme that enables them to always handle

claims in accordance with applicable laws, including after large-scale natural disasters.

Recently, Tryg's contingency plans were activated in connection with storm Hans in Sweden and Norway in the late summer of 2023, confirming that Tryg provides a high level of service in post-disaster situations.

Do no significant harm

Taxonomy-aligned activities must not cover insurance of the extraction, storage, transport or manufacture of fossil fuels (coal, oil and gas), or insurance of vehicles, property or other assets dedicated to such purposes. Tryg Forsikring has used applicable NACE codes relevant for this criteria to identify these activities. Based on data available, Tryg Forsikring has excluded the relevant activities from the numerator in the calculation of its Taxonomy aligned activities.

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Comply with minimum social safeguards

Tryg Forsikring's compliance with the OECD Guidelines for Multinational Enterprises and the UN Guiding Principles on Business and Human Rights is embodied in Tryg Forsikring's Code of Conduct, Supplier Code of Conduct as well as Tryg Forsikring's Human and labour rights policy.

Tryg Forsikring has established human rights due diligence processes, which are carried out in relation to own workforce, customers and suppliers.

Finally, Tryg Forsikring has anti-corruption processes in place, a governance setup on taxation, and screens commercial customers and suppliers for compliance with international standards. Furthermore, Tryg Forsikring promotes employee awareness and trains senior management in the importance of compliance with applicable regulation. Tryg Forsikring has a whistleblower scheme in place for both external parties and employees to raise concerns regarding unlawful or unethical behaviour.

Taxonomy-aligned investments

As the largest non-life insurance company in Scandinavia, Tryg Forsikring manages a large amount of investment assets. Most of Tryg Forsikring's assets are invested by external managers. At fund level, Tryg Forsikring seeks to select funds that are either SFDR Article 8 or 9 whenever possible – or funds that can demonstrate an equivalent level of ESG-integration (especially relevant for non-EU funds). Other ESG features are also evaluated, including Taxonomy alignment.

Total Taxonomy-alignment - Investment activities

The weighted average value of all the investments of insurance or reinsurance undertakings that are directed at funding, or are associated with Taxonomy-aligned economic activities relative to the value of total assets covered by the KPI, with following weights for investments in undertakings per below:

Turnover-based: Turnover-based:
0.13 % (of assets covered by the KPI) 76,586,090 DKK
Capital expenditures-based: Capital expenditures-based:
0.17 % (of assets covered by the KPI) 100,885,395 DKK

Assets covered by the KPI relative to total investments of insurance or reinsurance undertakings (total AuM). Excluding investments in sovereign entities.

Coverage ratio: Coverage:
93.59 % (of total AuM) 59,571,978,828 DKK

A variety of data sources have been used for the calculation of Taxonomy-aligned assets under management. Data sources depend on the asset class, and methodological differences may arise across these sources. For listed equity and corporate bonds, a dataset containing reported EU Taxonomy data from the companies is used. For unlisted assets held via funds, external manager reporting is used as a basis.

Assets for assessment

The economic activities concerning the total investment assets of Tryg Forsikring have been categorised pursuant to the Climate Delegated Act – including Annexes 1 and 2, as such activities could be related to climate change mitigation and/or climate change adaptation.

Tryg Forsikring performs investments in a variety of asset classes, and a description of data and calculation method is described in the text box. Disclosures are based on available data obtained from Sustainalytics for the purpose.

Listed equities, REITS and corporate bonds: Most

of these asset class exposures are held through funds. The underlying holding of the funds are aggregated, and the third-party data set is applied to the underlying holdings. Only reported data from the companies is used. Currently, very few companies have reported on the EU Taxonomy.

Covered Bonds: EU taxonomy eligibility is evaluated using NACE codes provided by the EU Taxonomy Compass. Currently, Tryg does not have data available to evaluate Taxonomy alignment, and eligible exposures are considered non-aligned as a precautionary assumption. Part of the holdings are invested in green bonds, but Tryg only considers a green bond Taxonomy-aligned, if the bond is considered eligible (in NACE code screening). This is a precautionary assumption until data quality is considered high enough.

Sovereign, supranational and agency bonds: These assets are not included in the calculations of the KPIs. Part of the holdings are invested in green bonds but are also considered non-aligned as a precautionary assumption until data quality is considered high enough.

Derivatives: Holdings include primarily fixed-income derivatives, and equity derivatives to a lesser extent. These assets are not included in the calculation of the KPIs.

Real Estate: Most of these asset class exposures are held through funds, while a minor portion is held directly. All exposures have been determined to be fully Taxonomy-eligible. Fund reporting data is used to calculate the relevant KPIs (alignment). For directly held real estate, Taxonomy alignment data is currently not available and is assumed non-aligned in the reporting.

Other unlisted exposures: The exposures include unlisted infrastructure, unlisted credit and private equity held through funds and directly held unlisted equity positions. Fund reporting data is used to calculate the relevant KPIs. For directly held equity positions, Taxonomy alignment data is not currently available.

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EU Taxonomy-alignment investments

Additional, complementary disclosures

Breakdown of denominator
The percentage of derivatives relative to total assets covered by the KPI. The value in monetary amounts of derivatives
0.00% 0
The proportion of exposures to financial and non-financial undertakings not subject to Articles 19a and 29a of Directive 2013/34/EU over total assets covered by the KPI. Value of exposures to financial and non-financial undertakings not subject to Articles 19a and 29a of Directive 2013/34/EU.
For non-financial undertakings: 12.5% For non-financial undertakings: 7,431,239,262
For financial undertakings: 87.0% For financial undertakings: 51,823,757,169
The proportion of exposures to financial and non-financial undertakings from non-EU countries not subject to Articles 19a and 29a of Directive 2013/34/EU over total assets covered by the KPI. Value of exposures to financial and non-financial undertakings from non-EU countries not subject to Articles 19a and 29a of Directive 2013/34/EU.
For non-financial undertakings: 8.3% For non-financial undertakings: 4,931,737,682
For financial undertakings: 15.8% For financial undertakings: 9,403,746,391
The proportion of exposures to financial and non-financial undertakings subject to Articles 19a and 29a of Directive 2013/34/EU over total assets covered by the KPI. Value of exposures to financial and non-financial undertakings subject to Articles 19a and 29a of Directive 2013/34/EU.
Non-financial undertakings: 0.5% Non-financial undertakings: 301,118,151
Financial undertakings: 0.03% Financial undertakings: 15,864,245
The proportion of exposures to other counterparties and assets over total assets covered by the KPI. Value of exposures to other counterparties and assets.
0% 0

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EU Taxonomy-alignment investments

Additional, complementary disclosures

Breakdown of denominator
The proportion of the insurance or reinsurance undertaking's investments other than investments held in respect of life insurance contracts where the investment risk is borne by the policy holders, that are directed at funding, or are associated with, Taxonomy-aligned economic activities. Value of the insurance or reinsurance undertaking's investments other than investments held in respect of life insurance contracts where the investment risk is borne by the policy holders, that are directed at funding, or are associated with, Taxonomy-aligned economic activities.
0.13% 76,177,610
The value of all the investments that are funding economic activities that are not Taxonomy-eliqible relative to the value of total assets covered by the KPI. Value of all the investments that are funding economic activities that are not Taxonomy-eliqible.
92.83% 53,301,354,485
The value of all the investments that are funding Taxonomy-eliqible economic activities, but not Taxonomy-aligned relative to the value of total assets covered by the KPI. Value of all the investments that are funding Taxonomy-eliqible economic activities, but not Taxonomy-aligned.
7.04% 4,194,038,253

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EU Taxonomy-alignment investments

Additional, complementary disclosures

Breakdown of denominator
The proportion of Taxonomy-aligned exposures to financial and non-financial undertakings subject to Articles 19a and 29a of Directive 2013/34/EU over total assets covered by the KPI. Value of Taxonomy-aligned exposures to financial and non-financial undertakings subject to Articles 19a and 29a of Directive 2013/34/EU.
For non-financial undertakings:
Turnover-based:
0.04% For non-financial undertakings:
Turnover-based:
25,696,103
Capital expenditures-based:
0.08% Capital expenditures-based:
45,286,034
For financial undertakings:
Turnover-based:
0.00% For financial undertakings:
Turnover-based:
2,483,867
Capital expenditures-based:
0.01% Capital expenditures-based:
6,352,310
The proportion of the insurance or reinsurance undertaking's investments other than investments held in respect of life insurance contracts where the investment risk is borne by the policy holders, that are directed at funding, or are associated with, Taxonomy-aligned. Value of insurance or reinsurance undertaking's investments other than investments held in respect of life insurance contracts where the investment risk is borne by the policy holders, that are directed at funding, or are associated with, Taxonomy-aligned.
Turnover-based:
0.13% Turnover-based:
76,177,610
Capital expenditure-based:
0.17% Capital expenditure-based:
100,187,177
The proportion of Taxonomy-aligned exposures to other counterparties and assets in over total assets covered by the KPI. Value of Taxonomy-aligned exposures to other counterparties and assets in over total assets covered by the KPI.
Turnover-based:
0.00% Turnover-based:
0
Capital expenditure-based:
0.00% Capital expenditure-based:
0

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EU Taxonomy-alignment investments

Breakdown of the numerator of the KPI per environmental objective

Taxonomy-aligned activities

Provided 'do-no-significant-harm (DNSH) and social safeguards positive assessment

(1) Climate change mitigation Turnover: 0.13% Transitional activities: 0.08%; 0.08%
CapEx: 0.17% Enabling activities: 0.03%; 0.05%
(2) Climate change adaptation Turnover: 0.08% Enabling activities: 0.00%; 0.00%
CapEx: 0.08%

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Corporate governance

Tryg Forsikring focuses on managing the company in accordance with the principles of good corporate governance and generally complies with the Danish recommendations prepared by the Committee on Corporate Governance. The Recommendations on Corporate Governance are available at corporategovernance.dk. At tryg.com, Tryg Forsikring has published its statutory corporate governance report based on the 'comply-or-explain' principle for each individual recommendation. This section on corporate governance is an excerpt of the corporate governance report.

Download Tryg's Statutory Corporate Governance Report at www.tryg.com/en/downloads-2023

Annual General Meeting

Tryg Forsikring holds an Annual General Meeting (AGM) every year and the next meeting will take place March 21 2024.

Duties, responsibilities and composition of the Supervisory Board

The Supervisory Board is responsible for the central strategic management and financial control of Tryg Forsikring and for ensuring that Tryg Forsikring's business setup is robust. This is achieved by monitoring targets and frameworks based on regular and systematic reviews of strategy and risks.

The Executive Board reports to the Supervisory Board on strategies and action plans, market developments and Group performance, funding issues, capital resources and special risks. The Supervisory Board holds one annual strategy seminar to decide on and/or adjust the Group's strategy to sustain value creation in the company. The Executive Board works with the Supervisory Board to ensure that the Group's strategy is developed and monitored. The Supervisory Board ensures that the necessary skills and financial resources are available for Tryg Forsikring to achieve its strategic targets. The Supervisory Board specifies its activities in a set of rules of procedure and an annual cycle for its work.

The current nine external members of the Supervisory Board were elected by the annual general meeting for a term of one year. Of the nine members elected at the annual general meeting, six, and thus the majority, are independent persons, thus complying with recommendation 3.2.1. in the Recommendations on Corporate Governance. The other three members are dependent persons, as they are appointed by Tryg's largest shareholder, TryghedsGruppen. See pages 36-39 for information on when the individual members joined the Supervisory Board, were re-elected, and when their current election period ends. To ensure the integration of new talent onto the Supervisory Board, members elected by the annual general meeting may hold office for a maximum of twelve years.

The Supervisory Board has 14 members in total, with an equal gender representation, as the board currently comprises seven women and seven men (including one male and four female employee representatives). This complies with legislation as well as Tryg's policy. The Supervisory Board has members from Denmark, Sweden and Norway.

See details about the independent board members in the section Supervisory Board on pages 36-39 and at www.tryg.com/en/governance/management/supervisory-board

The Supervisory Board performs an annual evaluation of its work and skills to ensure that it possesses the expertise required to perform its duties in the best possible way. In addition to the annual self-evaluation, an assessment is facilitated with external assistance at least every three years to ensure objectivity in the evaluation process. The Supervisory Board focuses primarily on the following qualifications and skills: business judgement, problem solving, networking, risk management, succession management, general management, CFO/audit, people and organisation, ESG, business development, financial services, risk and regulatory compliance, insurance - commercial and product insurance - technical/financial modelling, IT & digitalisation, value chain optimisation and customer journey.

As part of the evaluation, the Supervisory Board also focuses on other executive positions and board memberships held by the members of the Supervisory Board, including the level of commitment and workload associated with each position to prevent potential overboarding. The evaluation is based on the individual board member's ability to devote the necessary time for preparation, their performance, attendance and participation at committee and board meetings in Tryg Forsikring.

In 2023, an externally assisted evaluation was conducted of all board members and members of the executive management based on a questionnaire focusing on board competencies and performance. The overall conclusion was that Tryg Forsikring has a very good, value-adding and professional Supervisory Board that works efficiently and in accordance with sound governance principles. The evaluation resulted in a continued strong focus on ESG, Diversity and Digitalisation.

See CVs and descriptions of skills in the section Supervisory Board on pages 36-39 and at www.tryg.com/en/governance/management/supervisory-board

Duties and composition of the Executive Board

Each year, the Supervisory Board reviews and adopts the rules of procedure of the Supervisory Board and the Executive Board, comprising relevant policies, guidelines and instructions describing reporting requirements and requirements for communication with the Executive Board. Financial legislation also requires the Executive Board to disclose all relevant information to the Supervisory Board and report on compliance with limits defined by the Supervisory Board and in legislation.

The Supervisory Board considers the composition, development, risk and succession plans of the Executive Board in connection with the annual evaluation of the Executive Board,

*Calculated excluding Tryg's own shares

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and regularly in connection with board meetings. Each year, the Supervisory Board discusses Tryq Forsikring's activities to guarantee diversity at management levels. Tryq Forsikring attaches great importance to diversity at all management levels. Tryq Forsikring has adopted policy and target figures for the underrepresented gender that set out specific targets to ensure diversity and equal opportunities and access to management positions for qualified men and women. For several years, Tryq Forsikring has had a strong focus on diversity and has been aiming to increase the number of women in management positions to 41%. The number of women in management positions increased from 40.55% in 2022 to 42.35% in 2023, exceeding the initial target. Progress has been driven through continuous focus in the recruitment and HR processes.

See the General action plan for diversity including women in management at www.tryq.com/en/governance/policies

Board committees

Tryq Forsikring has an Audit Committee, a Risk Committee, a Nomination Committee, a Remuneration Committee and an IT Data Committee. The frameworks for the committees' work are defined in their terms of reference.

The board committees' terms of reference can be found at www.tryq.com/en/governance/management/supervisory-board/board-committees including descriptions of members, meeting frequency, responsibilities and activities during the year.

  1. See the tasks of the Board Committees in 2023 at www.tryq.com/en/governance/management/supervisory-board/board-committees

All members of the Audit Committee and three out of four members of the Risk Committee, including the committee chair, are independent persons. Three out of the five members of the Remuneration Committee are independent persons, including the committee chair. Two out of three members of the Nomination Committee are independent persons, including the committee chair. Three out of five members of the IT Data Committee are independent persons, including the committee chair. Board committee members are elected primarily on the basis of their specialist skills considered important by the Supervisory Board. The involvement of the employee representatives in the committees is also considered important. The committees exclusively prepare matters for decision by the entire Supervisory Board.

  1. The specialist skills of all members are also described at www.tryq.com/en/governance/management/supervisory-board/about-board

Remuneration of management

Tryq Forsikring has adopted a remuneration policy for Tryq Forsikring in general that includes specific schemes for the Supervisory Board, the Executive Board and other employees in Tryq Forsikring whose activities have a material impact on the risk profile of the company - risk-takers. The remuneration policy for 2023 was adopted by the Supervisory Board in January 2023 and approved by the annual general meeting on 30 March 2023.

The Chair of the Supervisory Board reports on Tryq Forsikring's remuneration policy each year in connection with the review of the annual report at the annual general meeting. The Board's proposal for the remuneration of the Supervisory Board for the current financial year is also submitted for approval by the shareholders at the annual general meeting.

Remuneration of the Supervisory Board

Members of Tryq Forsikring's Supervisory Board receive a fixed fee and are not covered by any form of incentive or severance programme or pension scheme. Their remuneration is based on trends in peer companies and benchmarked against C25, taking into account the required skills and efforts and the scope of the Supervisory Board's work, including the number of meetings held. The remuneration received by the Chair of the Supervisory Board is three times that received by ordinary members, while the Deputy Chair's remuneration is twice that received by ordinary members of the Supervisory Board.

Remuneration of the Executive Board

Members of the Executive Board are employed on a contractual basis, and all terms of their remuneration are established by the Supervisory Board within the framework of the approved remuneration policy.

Tryq Forsikring wants to strike an appropriate balance between management remuneration, predictable risk and value creation for the company's shareholders in the short and long term.

The Executive Board's remuneration consists of a fixed basic salary, a pension contribution of 25% of the base salary and other benefits. The base salary must be competitive and appropriate for the market and provide sufficient motivation for all members of the Executive Board to do their best to realise the company's defined targets.

The Supervisory Board can decide that the base salary should be supplemented with a variable pay element of up to 50% of the fixed salary including pension.

The variable pay is set out in an incentive programme for the Executive Board. The allocation of the variable salary components under the incentive programme is based on a result and performance assessment for the performance year (financial year) in accordance with specific weighted financial and non-financial targets decided at the beginning of the performance year.

The principal purpose of the incentive programme is to ensure the congruence of the financial interest of the participants and the company's shareholders and to create a correlation between remuneration and performance results. Secondly, the programme should contribute to retaining the participants in the programme at Tryq Forsikring. For the performance year 2023, the variable pay element was in January 2024 allotted as a combination of cash and conditional shares.

The allotted conditional shares are deferred for four years from the time of allotment. After the end of the deferral period, the participant will receive free shares in Tryq A/S corresponding to the numbers of conditional shares allotted. The granting of free shares is conditional upon the fulfilment of additional conditions such as continued employment and back-testing (testing prior to granting to ensure that the criteria on which the variable salary is based are still met at the time of the granting of free shares).

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Read more about remuneration at Tryq in the Remuneration policy and in the Remuneration Report at www.tryq.com/en/governance/remuneration

Independent and internal audit

The Supervisory Board ensures monitoring by competent and independent auditors. The group's internal auditor attends all board meetings as well as meetings in the audit committee and risk committee. The independent auditor attends the annual board meeting where the annual report is presented as well as meetings in the audit committee and risk committee.

The annual general meeting appoints an independent auditor recommended by the Supervisory Board. At least once a year, the auditors meet with the Audit Committee without the presence of the Executive Board. The Audit Committee chair deals with any matters that need to be reported to the Supervisory Board.

Deviations and explanations

Tryq Forsikring complies with all the Recommendations on Corporate Governance.

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Supervisory Board

Charlotte Dietzer (1974)
Board member, Employee representative
Manager advisor in Claims Denmark,
Tryg A/S, has solid knowledge and
experience within the insurance industry.

Jakke Pertala (1963)
Chairman
More than 25 years of top
management experience in the IT
and telecommunication industry and
electrical engineering, the latest
position being the CEO of Siemens
Denmark from 2002 to 2017.

Elias Bakk (1975)
Board member, Employee representative
Product & Strategic Engagement Manager
in Tryg A/S, Solid Insurance knowledge
from 114 years in the industry, business
know-how and judgement.

Jonas Darle (1961)
Board member
Employee representative
Office of Triage Personnel Department,
Employed since 1987.

Lena Darle (1961)
Board member, Employee representative
Since 1989, Lena Darle has worked as a
claims hander in the insurance industry.

Mangmang Da (1980)
Board member
The rough knowledge of the Technicart up
space as well as international experience
from leading positions within Marketing
and Operations at Spotify and COO
at Asset.

Jen-Ilise Andersen (1966)
Board member
Many years of experience from top
management positions in Danish trade
unions as well as board seats
in financial companies.

Thomas Hofman-Beng (1964)
Board member
CEO in the Danish Industry
Foundation, Extensive spatial
experience in the B2B environment
and within the professional
services industry.

Carl-Hage Östlund (1955)
Board member
Has experience from insurance
vapours, finance and banking, from
leading positions in listed and
non-listed companies. Carl-Hage
Östlund has specialist knowledge of
Swedish market conditions.

Marl Trijanas (1962)
Board member
Business know-how from experience with
the financial sector and energy.
Understanding of risk management, strategy,
recruitment, business development, IHBA.
IR and financial communication and working
with regulatory authorities.

Steffen Knagh (1964)
Deputy Chairman
22 years' experience heading an
international company with 3,000
employees within the consumer
space where technology, data,
subscription, and user experience
are key elements.

Claus Wistoff (1959)
Board member
Top management experience from
operating his own business for 39 years.
Araclidized approach to problem-solving,
solid business know-how and business
development, understanding of risk
management and succession.

Mette Sterdal (1978)
Board member, Employee representative
Since 2003, Mette Sterdal has held various
positions in Tryg, including as process and
business development project manager,
compliance manager and most recently
as Chair of Financiers under in Tryg.

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Supervisory Board

Jukka Pertola$^{a)}$

Born in 1960. Joined the Supervisory Board in 2017. Finnish citizen.

Career Professional board member, Former CEO of Siemens Denmark

Education MSc in Electrica, Engineering

Board seats, Chair Tryg A/S and Tryg Forsikring A/S, Siemens Gamesa Renewable Energy A/S, COWI Holding A/S, GN Store Nord A/S incl. GN Audio A/S and GN Hearing A/S

Board member Asetek A/S

Committee memberships Remuneration Committee (Chair), Nomination Committee (Chair) and IT Data Committee in Tryg A/S, Nomination and Remuneration Committee in COWI Holding A/S (Chair), Remuneration Committee (Chair) Asetek A/S, Remuneration Committee, Nomination Committee and Strategy (Chair) in GN Store Nord A/S

Experience More than 25 years of top management experience in the IT and telecommunication industry and electrical engineering. The latest position being the CEO of Siemens Denmark from 2002 to 2017. Broad international experience with global and regional business responsibilities in both BtC and BtB

Competencies Solid technological background in telecommunication, IT, digitalisation, business models, strategy and business development. Understanding and experience of risk management, M&A, ESG, business know-how and judgement as well as insurance

Number of shares 13,000

Change in portfolio since the start of 2023 0

Steffen Kragh$^{a)}$

Born in 1964. Joined the Supervisory Board in 2023. Danish citizen.

Career President & CEO of Egmont Fonden and Egmont International Holding A/S since 2001 (as well as management positions in 12 Egmont daughter companies). Previously CEO of Egmont subsidiaries, employment in insurance and banking group Hafnia Holding A/S and stockbroker Erik Møllers Efterfølgere A/S.

Education MSc in Economics and MBA

Board seats, Chair Lundbeckfonden (including Lundbeckfond Invest A/S), Various Egmont companies

Board seats, Deputy Chair Tryg A/S and Tryg Forsikring A/S, Lundbeckfonden (including Lundbeckfond Invest A/S)

Board member: Various Egmont companies

Director: NAB Invest 103 ApS

Committee memberships Lundbeckfonden (Investment committee)

Experience 22 years' experience heading an international company with 6,000 employees within the consumer space where technology, data, subscription, and user experience are key elements.

Former chairman of Nykredit, including roles in Audit, Risk, Remuneration and Nomination Committee

Competencies Experience within strategy, economics, finance and accounting, capital markets, securities and funding, legal and regulatory matters of importance to financial business, and corporate management including data, technology and ESG.

Number of shares 6,900

Change in portfolio since the start of 2023 0

Mari Thjømøe$^{a)}$

Born in 1962. Joined the Supervisory Board in 2012. Norwegian citizen.

Career Professional board member and independent advisor. Former CFO of KLP and CFO/CEO of Norwegian Property

Education MSc in Economics and Business Administration, Chartered Financial Analyst (CFA), the Senior Executive Programme from London Business School and Effective Board Management from Harvard Business School

Board seats, Chair Seilsport Maritimt Forlag A/S and ThjømøeKranen A/S

Board seats, Deputy Chair Norconsult ASA, Norconsult Norge AS

Board member Tryg A/S and Tryg Forsikring A/S, Hafslund AS, Deezer SA, Varme og Bad AS, SINTEF Eiendom Holding AS, FCG Fonder AB

Committee memberships Audit Committee and Risk Committee in Tryg A/S, Audit Committee (Chair) in Norconsult A/S, Audit Committee (Chair) in Deezer SA and Audit Committee in Hafslund AS

Experience Senior management experience from large cap companies, insurance, and real estate. Extensive experience from board of directors within finance, energy and renewables and is engaged in developing sustainable businesses and good governance. Headed the Norwegian IR associations for ten years and received the Women's Board Award for Norway

Competencies Business know-how from experience with the financial sector and energy as well as risk management, strategy, restructuring, business development, M&A, IR and financial communication and working with regulatory authorities

Number of shares 16,817

Change in portfolio since the start of 2023 0

Carl-Viggo Östlund$^{a)}$

Born in 1955. Joined the Supervisory Board in 2015. Swedish citizen.

Career Former CEO of Swedish banks SBAB and Nordnet and the Insurance company SalusAnsvar. At present entrepreneur, professional board member and investor

Education BSc in International Business and Finance & Accounting, Stockholm School of Economics

Board seats, Chair Coeli Finans AB, Fondo Solutions AB, Gladsheim Fastigheter AB, Juvinum Food & Beverage AB, Nedvi Fastigheter AB, Posmart AB and Ponture AB

Board member Tryg A/S and Tryg Forsikring A/S, Alart Östlund AB, Goodit Group AB including Goodit AB, Goodit Exchange AB and Goodit Blocktech AB, Havsgard AB, Yvonne Media Group AB, Wonderbox AB, Hemdel AB, Umbrella Finans AB

Committee memberships IT Data Committee (Chair) and Remuneration Committee in Tryg A/S

Experience More than 30 years as CEO and Managing Director in local and international environments in both listed and privately held companies as well as banks. Experience from the following industries: manufacturing, logistics, insurance, finance and banking

Competencies Solid background from the Insurance industry, non-life as well as life. Business know-how and judgement, banking and finance know-how, understanding of digitalisation and risk management, ESG

Number of shares 7,765

Change in portfolio since the start of 2023 0

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document.

Document ID: 73A2208FC2CF4D29AC63EB8E949F29EA

Annual report 2023 | Tryg Forsikring A/S | 37


Management's review - Sustainability statement contents

Supervisory Board

Thomas Hofman-Bang$^{a)}$

Born in 1964. Joined the Supervisory Board in 2022. Danish citizen.

Career CEO of the Danish Industry Foundation

Education Certified Public Accountant

Board seats, Chair CBS Academic Housing, K. Alternativ Private Equity 2019 A/S, K. Alternativ Private Equity 2020 K/S, K. Alternativ Private Equity 2021 K/S, K. Alternativ Private Equity 2022 K/S, K. Alternativ Private Equity 2023, K. Alternativ Private Equity 2024, K/S, Half Double Institute Emce

Board seats, Deputy Chair Bikubenfonden

Board member Tryg A/S and Tryg Forsikring A/S and Tranes Fjord, Foreningen Roskilde Festival

Committee memberships Audit Committee (Chair) and Risk Committee (Chair) in Tryg A/S

Experience Extensive global experience in the B2B environment and within the professional services industry in various roles as CEO, CFO, COB, non-executive director and advisor for world class and market leading companies, including positions as CEO KPMG Denmark (5 years), President and Group CEO NKT (8 years) and Group CFO NKT (8 years)

Competencies Key competencies include leadership, development and execution of ambitious growth strategies focused on value creation, performance culture, transparency, integrity, strong team performance and sustainability

Number of shares 12,233

Change in portfolio since the start of 2023 +7,403

Mengmeng Du$^{a)}$

Born in 1960. Joined the Supervisory Board in 2022. Swedish citizen.

Career Independent advisor to tech startups and professional board member. Former leading positions at Spotify and Acast

Education MSc in Economics and Business Administration from Stockholm School of Economics, MSc in Computer Science from Royal Institute of Technology (KTH)

Board member Tryg A/S and Tryg Forsikring A/S, Domestic Group AB, Seaspie Oy and Clas Grsson AB

Committee memberships IT Data Committee in Tryg A/S, People and Remuneration Committee in Swaspie Oy

Experience 10+ years of top management experience and as board member. Thorough knowledge of the Tech startup space as well as international experience from leading positions within Marketing and Operations at Spotify and COO at Acast. Extensive board experience from Retail, Life Insurance and Aviation. Member of Sweden's National Innovation Council

Competencies General top management experience from the Tech industry. Extensive experience in the areas of IT & digitalisation, transformation, marketing, organisation, strategy and business development

Number of shares 3000

Change in portfolio since the start of 2023 +3,000

Anne Kaltoft$^{b)}$

Born in 1961. Joined the Supervisory Board in 2023. Danish citizen.

Career Managing Director of the Danish Heart Foundation.

Education MSc in Medicine, Medical Specialist in cardiology, PhD in cardiology, Master of Public Management, Pathfinder (a leadership development programme).

Board seats, Chair Tjeneste mændenes Leaneforening, Dansk Told og Skatteforbunds Fællesleget, TryghedsGruppen SMBA

Board member Tryg A/S, Tryg Forsikring A/S, TryghedsGruppen smba

Committee memberships TrygFondens bevidingsudvalg

Experience Many years' experience from top management positions within the Danish healthcare system, and as Managing Director of the Danish Heart Foundation

Competencies Competencies within management, strategy and business development, communication and governance, optimisation of structure and processes, financial management and social development within health

Number of shares 0

Change in portfolio since the start of 2023 -

Claus Wistoft$^{b)}$

Born in 1958. Joined the Supervisory Board in 2019. Danish citizen.

Career 1st Deputy Mayor, Municipality of Syddjurs and member of the finance committee. Agriculturalist, wind energy production, tenanted properties and project development of building sites, CEO in Dansk Holding A/S and C.W. Holding A/S

Education Agricultural education at Byghsim Agricultural College and various business courses

Board member Tryg A/S and Tryg Forsikring A/S, TryghedsGruppen smba, I/S Tonttoft (F. Seidelmann Holding ApS, Houmarlen A/S, Lyngfeldt A/S, Lyngfeldt Finansiering A/S, Lyngfeldt Maskinudlejning ApS, Komplementariseiskabet Print Carl Anlage (ApS, K/S Print Carl Anlage) and Ejendomsfonden - Maiflaorveen

Experience Top management experience from operating his own business for 36 years

Competencies Analytical approach to problem-solving, solid business know-how and business development, understanding of risk management and succession

Number of shares 5,416

Change in portfolio since the start of 2023 0

Jørn Rise Andersen$^{b)}$

Born in 1956. Joined the Supervisory Board in 2022. Danish citizen.

Career Union Chairman of Dansk Told og Skatteforbund (the Danish Customs and Tax Union)

Education 3-year education in the Danish Customs Authorities. Various accounting courses (business diploma level), such as internal and external accountancy, organisation and tax law

Board seats, Chair Dansk Told og Skatteforbunds Fællesleget, TryghedsGruppen SMBA

Board member Tryg A/S and Tryg Forsikring A/S, TJM Forsikring, Jån og Spar Bank A/S, Interesseforeningen, Fondet af 1844, Fagbevægelsens Hovedorganisation (the Trade Union Central Organisation), CO10 (The Central Organisation of 2010) and Forenede Gruppe IV

Committee memberships Remuneration committee and nomination committee in Tryg A/S. Chairman of the Audit Committee in Lån og Spar Bank A/S, member of the Risk Committee and Remuneration Committee in Lån og Spar Bank A/S

Experience Many years of experience from top management positions in Danish trade unions as well as board seats in financial companies

Competencies Understanding of the financial sector, finance and risk management, member loyalty and care, investments and capital management, political fair

Number of shares 0

Change in portfolio since the start of 2023 0

Charlotte Dietzer$^{b)}$

Born in 1974. Joined the Supervisory Board in 2020. Danish citizen.

Employed since 1996

Career Manager advisor in Calms Denmark, Tryg A/S

Education Insurance education at Forsikringsakademiet (level 5) as well as various management and communication educations. Supervisory Board education at Forsikringsakademiet

Board member Tryg A/S and Tryg Forsikring A/S

Experience Division partner in Tryg A/S and examiner at Forsikringsakademiet

Competencies Solid knowledge and experience of the insurance industry. Excellent interpersonal and verbal communication skills

Number of shares 706

Change in portfolio since the start of 2023 0

Annual report 2023 | Tryg Forsikring A/S | 38

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Management's review - Sustainability statement contents

Supervisory Board

Tina Snejbjerg$^{a)}$

Born in 1962. Joined the Supervisory Board in 2010. Danish citizen.

Employed since 1967

Career Officer of Tryg's Personnel Department

Education Insurance training

Board member The Central Board of Forsikringsforbundet, Tryg A/S and Tryg Forsikring A/S

Committee memberships Risk and Remuneration Committees in Tryg A/S

Experience From 1987 to 2001, Tina Snejbjerg worked with insurance sales to both private and commercial customers as well as providing insurance advice to customers. From 2001-2009, Tina Snejbjerg was the deputy chair of the local branch of Forsikringsforbundet and since 2009 she has been the chair, working with operations, strategy, negotiating agreements and engaged in recruiting and retaining members.

Competencies Many years of experience mean Tina Snejbjerg has acquired solid business know-how and judgement, problem-solving abilities, and has worked with management and HR-related issues in the financial sector, specifically the insurance industry

Number of shares held 2,657

Change in portfolio since the start of 2023 0

Ellas Bakk$^{a)}$

Born in 1975. Joined the Supervisory Board in 2017. Swedish citizen.

Employed since 2006

Career Product & Strategic Engagement Manager in Tryg A/S

Education Norra Rea: Gymnasium, financial services & Insurance at Företagsekonomiska Institut Stockholm. Programme at Forsikringsakademiet for new board members.

Board member Tryg A/S and Tryg Forsikring A/S

Committee memberships IT Data Committee in Tryg A/S

Experience Team Manager in Moderna Affinity for 12 years, Business development in Moderna and Affinity for 4.5 years

Competencies Solid insurance knowledge from his years in the industry, business know-how and judgement, experience with organisation development, business development, customer handling and interaction

Number of shares 4,000

Change in portfolio since the start of 2023 = 1,000

Mette Osvold$^{b)}$

Born in 1978. Joined the Supervisory Board in 2022. Norwegian citizen.

Employed since 2003

Career Chair of Finansforbundet in Tryg

Education BA in Business and Finance for Managers from Oxford Brookes University, Executive programme from Norwegian School of Economics, Executive management programme from Norwegian Business School, Executive programme from Høyskolen Kristiania

Board seats, Chair Finansforbundet in Tryg

Board member Tryg A/S and Tryg Forsikring A/S

Experience Since 2003, Mette Osvold has held various positions in Tryg, including as process and business developer, project manager, competence manager and most recently as Chair of Finansforbundet in Tryg

Competencies High competencies and experience within the insurance industry, management, strategy and business development, negotiations, processes and organisation optimisation.

Number of shares held 853

Change in portfolio since the start of 2023 0

Lena Darin$^{b)}$

Born in 1981. Joined the Supervisory Board in 2022. Swedish citizen.

Employed since 1989

Career Claims handler

Education Cand.jur/LLM

Board seats, Chair Chair of Akademike-fibreningen of Trygg-Hansa since 2012

Board member Tryg A/S and Tryg Forsikring

Experience Since 1989, Lena Darin has worked as a claims handler in the insurance industry. Former Board Employee representative at Trygg-Hansa (2012-2015)

Competencies Solid knowledge and experience of the insurance industry

Number of shares held 0

Change in portfolio the start of 2023 0

Members of the Supervisory Board are elected for a term of one year. Employee representatives are, however, elected for a term of four years.

$^{a}$ Independent member of the Supervisory Board, as per the definition in Recommendations on Corporate Governance

$^{b}$ Dependent member of the Supervisory Board.

Committee meeting overview 2023

Name Supervisory Board Audit Committee Risk Committee Nomination Committee Remuneration Committee IT Data Committee
Jukka Pertola 15/15 B/8 6/6 6/6
Steffen Kragm$^{c}$ 10/15 5/6 5/6 7/8 4/6
Mari Thjømøe 15/15 6/6 6/6
Carl-Viggo Östlund 15/15 6/6 6/6
Thomas Hofman-Bang 15/15 6/6 6/6
Mengmeng Du 15/15 6/6
Anne Kaltoft$^{d)}$ 10/15
Claus Wistoft 15/15
Jørn Rise Andersen 15/15 B/8 6/6
Charlotte Dietzer$^{e)}$ 15/15 5/6
Tina Snejbjerg 15/15 5/6 6/6
Elias Bakk 15/15 6/6
Mette Osvold 15/15
Lena Darin 15/15

$^{a}$ Joined the Board 30 March 2023. Please note that 5 board meetings were held prior to 30 March 2023, and 10 were held after 30 March 2023. As for the Audit Committee, 5 meetings were held after 30 March 2023. As for the Risk Committee, 5 meetings were held after 30 March 2023. As for the Nomination Committee, 7 meetings were held after 30 March 2023. As for the Remuneration Committee, 4 meetings were held after 30 March 2023.

$^{b}$ Joined the Board 30 March 2023. Please note that 5 board meetings were held prior to 30 March 2023, and 10 meetings were held after 30 March 2023.

$^{c}$ Joined the IT-Data Committee 30 March 2023. Please note that 1 IT-Data Committee meeting was held before 30 March 2023, and 5 IT-Data committee meetings were held after 30 March 2023.

Annual report 2023 | Tryg Forsikring A/S | 39


Management's review - Sustainability statement contents

Executive Board

Allen Knott Thaysen (1977)

Group CFO

Key competencies include management, accounting, tax, external and internal reporting, Financial Planning & Analysis, reserving, risk management and capital marketing. He is a commercially oriented finance executive with a strong strategic, technical and commercial focus and understanding of the business.

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Mavandra Bostkar Winther (1985)

Group CEO

Key competencies include experience in strategic development & execution, M&A and scope-scale transformations. She has an innovative and commercial mindset with a continuous focus on identifying potential for further improvement.

Johan Kirstein Brammer (1976)

Group CEO

Key competencies include management, data and reporting, pricing, profitability, analytics, portfolio management and product development.

Cara Borda (1985)

Group CFO

Key competencies include management, case and reporting, pricing, profitability, analytics, portfolio management and product development.

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Management's review - Sustainability statement contents

Executive Board

Johan Kirstein Brammer Group CEO

Born in 1976. Joined Tryg in 2018.
Joined the Executive Board in 2018.

Education: LL.M., University of Copenhagen, M&A Australian Graduate School of Management, and Graduate Diploma (HD-Finance) Copenhagen Business School

Experience: Johan Kirstein Brammer has extensive top management experience from a range of industries. Prior to joining Tryg's Executive Board, Johan headed Tryg's Private Lines business in Denmark. Before joining Tryg, Johan held numerous executive roles with TDC before joining the company's Board as Head of Consumer and Group Chief Marketing Officer. Prior to this, Johan was with McKinsey & Co as a strategy consultant based in Australia and the UK. Before joining McKinsey & Co, Johan was an attorney with Kromann Reument in Denmark. This range of experience has provided Johan with a broad, diverse toolbox, having held strategic and P&L responsibilities across multiple industries in an international setting.

Competencies: Johan Kirstein Brammer has an international and strategic mindset developed from his time as a management consultant as well as a number of strategic roles across several industries. He couples this with a strong commercial sense and a desire to grow the business and improve the customer experience through innovation and digitalisation. Johan has extensive experience within transformative M&A across borders and sectors.

Number of shares held in Tryg: 65: 91,081
Number of shares held at the start of 2023: 55,287
Change in portfolio: +35,734

Allan Kragh Thaysen Group CFO

Born in 1977. Joined Tryg in 2018.
Joined the Executive Board in 2023.

Education: Graduate Diploma (HD/II) in Accounting and an MSc in Business Economics and Auditing (CMA) from Copenhagen Business School
Experience: Since May 2018, Allan Kragh Thaysen has been SVP of Group Finance in Tryg. Before then he held several positions in the Norwegian company Gjensidige from 2005 to 2018, where he became Financial Director for the Danish and Swedish operation of the business from 2010 to 2018. He started his career as an accountant at Deloitte from 1998 to 2005.

Allan Kragh Thaysen is deeply rooted in the insurance sector and has extensive experience from finance management within non-life insurance. He has for many years been in management positions within the core finance areas: accounting, tax, external and internal reporting. Financial Planning and Analysis, reserving, risk management and capital modelling.

Throughout his career he has been part of several M&A transactions and integration cases, and he played a pivotal role for Tryg in the acquisition of RSA's Scandinavian businesses, Trygg-Hansa and Codan Norway.

Competencies: Allan Kragh Thaysen's key competencies include management, accounting, tax, external and internal reporting, FP&A, reserving, risk management and capital modelling. Allan Kragh Thaysen is a commercially oriented finance executive with a strong strategic, technical and commercial focus and understanding of the business.

Number of shares held: 2,998
Number of shares held at the start of 2023: -
Change in portfolio: -

Alexandra Bastkær Winther Group CCO

Born in 1965. Joined Tryg in 2020.
Joined the Executive Board in 2023.

Education: McNill in Finance, University of Cambridge MSc Economics, University of Copenhagen
Board seats: Forsikring og Pension, Scand UV Co 2 A/S Experience, Alexandra Bastkær Winther is an accomplished executive leader with experience spanning across multiple industries and geographies. At Tryg, Alexandra initially led the transformative acquisition of Trygg-Hansa and Codan NO. Subsequently, she headed up Alka Forsikring, acting as 'CEO'. Here, she was a board member of Alka Liv II and Alka Fordele. Prior to Tryg, Alexandra was with Boston Consulting Group (BCG) for almost a decade working as a management consultant across more than 20 countries and numerous industries, before she specialised in Financial Institutions, M&A, and Transformation. Prior to BCG, Alexandra was with J.P. Morgan Chase & Co. In London where she worked in capital markets, focusing on equity derivates for institutional investors.

Competencies: Alexandra Bastkær Winther comes with deep experience in strategy development & execution, M&A and large-scale transformations. She has an innovative and commercial mindset with a continuous focus on identifying potential for further improvement. This is supported by a strong implementation capacity, focus on leadership & change management, ultimately driving better outcomes for customers and employees.

Number of shares held: 2,638
Number of shares held at the start of 2023: -
Change in portfolio: -

Lars Bonde Group COO

Born in 1965. Joined Tryg in 1998.
Joined the Executive Board in 2006.

Education: Insurance training, LL.M., University of Copenhagen
Board seats, Chair: P/F Betti Trygging, Forsikringsakademiet and F&P Arbejdsgiver
Experience: With more than 35 years' experience in the insurance industry, of which more than 15 years have been as a top executive, Lars Bonde has extensive industry knowledge. Throughout his tenure, he has held consecutive positions as leader and business-responsible for claims and all Tryg's business units, some of which were alongside his role as a member of the Executive Board. Lars Bonde has over 10 years of international experience from board positions.

Competencies: Comprehensive experience from the insurance industry. Experienced in strategy, business development, digitalisation, innovation, legal and M&A. Management and leadership experience, including international experience. Extensive board experience across several countries.

Number of shares held: 159,616
Number of shares held at the start of 2023: 122,892
Change in portfolio: 38,924

Mikael Kärrsten Group CTO

Born in 1975. Joined Tryg in 2022.
Joined the Executive Board in 2023.

Education: Master in Business Economics
Board seats, Chair: Tryg Livsforsikring A/S
Board member: Trafikforsikringsforeningen
Experience: Mikael Kärrsten has extensive experience from insurance management, particularly within the technical field, including portfolio management, case underwriting, pricing and product management. Over the past 15+ years he has held management positions within underwriting, both in commercial and personal lines. Before joining Tryg as part of the acquisition of Trygg-Hansa and Codan Norway in April 2022, he held positions as Underwriting Director for Trygg-Hansa (2016-2018) and Chief UW Officer for RSA Scandinavia (2018-2022). In RSA Scandinavia, Mikael was one of the key architects of the insurance technical excellence programme that gained RSA Scandinavia in general and Trygg-Hansa in particular a competitive edge through in-depth portfolio understanding and proactive action management. This experience was brought into Tryg when Mikael joined the company as PPU (price, product and underwriting) Director, and in 2023 Mikael join the Executive Board of Tryg.

Competencies: Mikael Kärrsten's key competencies include management, case underwriting, pricing, profitability, analytics, portfolio management and product development.

Mikael Kärrsten is a commercially oriented, technical insurance executive with a strong strategic focus as well as focus on setting and achieving ambitious goals. Having spent two decades within insurance, he has an understanding of most insurance activities and has the ability to connect slots and simplify complex issues and generate results through proactive leadership.

Number of shares held: 3,970
Number of shares held at the start of 2023: -
Change in portfolio: -

This file is sealed with a digital signature. The seal is a guarantee for the authenticity of the document.

Document ID: 73A2208FC2CF4D29AC63E88E949F79EA

Annual report 2023 | Tryg Forsikring A/S | 41


Financial statements - Contents

Contents – Financial statements 2023

Tryg Forsikring A/S

Note

Statement by the Supervisory Board and the Executive Board 43
Independent Auditor's Report 44
Financial highlights 48
Income statement 49
Statement of comprehensive income 50
Statement of financial position 51
Statement of changes in equity 52
Cash flow statement 54
1 Risk and capital management 55
2 Operating segments 68
2 Insurance service result by geography 68
3 Insurance revenue 74
4 Insurance service result 74
5 Insurance service expenses 74
6 Interest and dividends 78
7 Value adjustments 78
8 Net finance income/expenses from insurance contracts 78
9 Net finance income/expenses from reinsurance contracts 78
10 Other income and costs 78
11 Tax 79

Note

12 Intangible assets 80
13 Property, plant and equipment 84
14 Investment property 85
15 Equity investments in associates 85
16 Financial assets 86
17 Assets from reinsurance contracts 89
18 Cash at bank and in hand 91
19 Current tax 91
20 Solvency II - Own funds 92
21 Insurance contract liabilities 93
22 Pensions and similar obligations 95
23 Deferred tax 96
24 Other provisions 97
25 Other debt 97
26 Contractual obligations, collateral and contingent liabilities 98
27 Related parties 100
28 Financial highlight 102
29 Acquisition activities 103
30 Accounting policies 104
31 Transition to IFRS 9 & IFRS 17 at 1 January 2023 118

Tryg Forsikring A/S (parent company)

Income and comprehensive income statement 120
Statement of financial position 122
Statement of changes of equity 124
Notes 125

Information

Group chart 146
Glossary, key rations and alternative performance measures 147
Disclaimer 149

Annual report 2023 | Tryg Forsikring A/S | 42

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Financial statements - Contents

Statement by the Supervisory Board and the Executive Board

The Supervisory Board and the Executive Board have today considered and adopted the annual report for 2023 of Tryg Forsikring A/S and the Tryg Forsikring Group.

The consolidated financial statements are prepared in accordance with IFRS Accounting Standards as adopted by the EU and the Danish disclosure requirements for issuers of listed bonds. Management's Review has been prepared in accordance with the Danish Financial Business Act and Article 8 of Regulation (EU) 2020/852 (EU Taxonomy Regulation). The annual report of the parent company is prepared in accordance with the executive order on financial reports presented by insurance companies and lateral pension funds issued by the Danish FSA.

In our opinion, the accounting policies applied are appropriate, and the annual report gives a true and fair view of the Group's and the parent company's assets, liabilities and financial position at 31 December 2023 and of the results of the Group and the parent company's operations and the cash flows of the Group for the financial year 1 January 2023 - 31 December 2023.

We are furthermore of the opinion that the management's review includes a fair review of the developments in the activities and financial position of the Group and the parent company, the results for the year and of the Group's and the parent company's financial position in general and describes significant risk and uncertainty factors that may affect the Group and the parent company.

We recommend that the annual report be adopted by the shareholders at the annual general meeting.

Ballerup, 9 February 2024

Executive Board

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Annual report 2023 | Tryg Forsikring A/S | 43


Financial statements - Contents

Independent Auditor's Report

To the shareholders of Tryg Forsikring A/S

Our opinion

In our opinion, the Consolidated Financial Statements give a true and fair view of the Group's financial position at 31 December 2023 and of the results of the Group's operations and cash flows for the financial year 1 January to 31 December 2023 in accordance with IFRS Accounting Standards as adopted by the EU and further requirements in the Danish Financial Business Act.

Moreover, in our opinion, the Parent Company Financial Statements give a true and fair view of the Parent Company's financial position at 31 December 2023 and of the results of the Parent Company's operations for the financial year 1 January to 31 December 2023 in accordance with the Danish Financial Business Act.

Our opinion is consistent with our Auditor's Long-form Report to the Audit Committee and the Board of Directors.

What we have audited

The Consolidated Financial Statements of Tryg Forsikring A/S for the financial year 1 January to 31 December 2023 comprise the consolidated income statement and statement of other comprehensive income, the consolidated statement of financial position, the consolidated statement of changes in equity, the consolidated cash flow statement and notes, including material accounting policy information.

The Parent Company Financial Statements of Tryg Forsikring A/S for the financial year 1 January to 31 December 2023 comprise the income statement and statement of other comprehensive income, the statement of financial position, the statement of changes in equity and notes, including material accounting policy information.

Collectively referred to as the "Financial Statements".

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (ISAs) and the additional requirements applicable in Denmark. Our responsibilities under those standards and requirements are further described in the Auditor's responsibilities for the audit of the Financial Statements section of our report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence

We are independent of the Group in accordance with the International Ethics Standards Board for Accountants' International Code of Ethics for Professional Accountants (IESBA Code) and the additional ethical requirements applicable in Denmark. We have also fulfilled our other ethical responsibilities in accordance with these requirements and the IESBA Code.

To the best of our knowledge and belief, prohibited non-audit services referred to in Article 5(1) of Regulation (EU) No 537/2014 were not provided.

Appointment

We were first appointed auditors of Tryg Forsikring A/S on 26 March 2021 for the financial year ending 31 December 2021. We have been reappointed annually by shareholder resolution for a total period of uninterrupted engagement of three years including the financial year 2023.

Statement on Management's Review

Management is responsible for Management's Review.

Our opinion on the Financial Statements does not cover Management's Review, and we do not express any form of assurance conclusion thereon.

In connection with our audit of the Financial Statements, our responsibility is to read Management's Review and, in doing so, consider whether Management's Review is materially inconsistent with the Financial Statements or our knowledge obtained in the audit, or otherwise appears to be materially misstated.

Moreover, we considered whether Management's Review includes the disclosures required by the Danish Financial Business Act and Article 8 of Regulation (EU) 2020/852 (EU Taxonomy Regulation).

Based on the work we have performed, in our view, Management's Review is in accordance with the Consolidated Financial Statements and the Parent Company Financial Statements and has been prepared in accordance with the requirements of the Danish Financial Business Act and Article 8 of Regulation (EU) 2020/852 (EU Taxonomy Regulation). We did not identify any material misstatement in Management's Review.

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Financial statements - Contents

Key audit matters

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the Financial Statements for 2023. These matters were addressed in the context of our audit of the Financial Statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.

Measurement of provisions for insurance contracts

The Group's provisions for insurance contracts total DKK 48,483 million, which constitutes 44% of the statement of financial position total. Provisions for insurance contracts primarily comprise premium provisions (liability for remaining coverage, LRC) and claims provisions (liability for incurred claims, LIC).

The IFRS 17 premium allocation approach (P44) is applied for measurement of groups of insurance contracts.

Premium provisions (LRC) are recognised at the premiums received on initial recognition as the carrying amount. Subsequently, the carrying amount of the LRC is increased by any premiums received and decreased by the amount recognised as insurance revenue for services provided. Services are primarily provided based on passage of time. The estimate covers direct and indirect costs relating to the remaining service period. Insurance acquisition costs are expensed as incurred.

Claims provisions (LIC) are measured as the total of the expected fulfilment cash flows relating to insurance events occurred at the statement of financial position date, which comprise estimates of future cash flows, adjusted to reflect the time value of money and the associated financial risks, and a risk adjustment for non-financial risks. The estimate includes direct and indirect claims handling costs that arise from events occurring up to the statement of financial position date.

Accounting estimates in respect of provisions for insurance contracts is an experience-based estimate involving use of historic claims data and complex actuarial methods and models, which involve significant assumptions on the frequency and extent of insurance events relating to the insurance contracts.

We focused on the measurement of provisions for insurance contracts, as the accounting estimate is by nature complex and influenced by subjectivity and thus to a large extent associated with estimation uncertainty.

Reference is made to the description in the Financial Statements of "Risk and capital management" in Note 1 and in "Accounting policies" sections "Significant accounting estimates and assessments" and "Insurance and reinsurance contracts" in Note 30.

How our audit addressed the key audit matter

We performed risk assessment procedures with the purpose of achieving an understanding of the systems, procedures and relevant controls relating to claims processing and insurance provisioning. In respect of controls, we assessed whether these were designed and implemented effectively to address the risk of material misstatement. For selected controls, on which we planned to rely on, we tested whether these controls had been performed on a consistent basis.

We used our own actuaries in the evaluation of the actuarial methods and models applied by the Group as well as assumptions applied, and calculations made. For a sample of provisions for insurance contracts, we tested the calculation and the data used in the underlying documentation.

We assessed and challenged the methods and models and significant assumptions applied based on our experience and industry knowledge with a view to ensure that these are in line with regulatory and accounting requirements, including IFRS 17. This comprised an assessment of the continuity in the basis for the calculation of provisions for insurance contracts.

We tested the calculation of provisions for insurance contracts on a sample basis.

We assessed whether the disclosures on provisions for insurance contracts were adequate.

Recoverability of the carrying amount of goodwill, trademarks and customer relations

The Group's goodwill, trademarks and customer relations total DKK 30,674 million, which constitutes 27% of the statement of financial position total.

The principal risks are in relation to Management's assessment of the future timing and amount of projected cash flows that are used to assess the recoverability of the carrying amount of goodwill, trademarks and customer relations. There are specific risks related to the impact on future earnings from intensified competition and receding economic conditions in key markets. Bearing in mind the generally long-lived nature of the assets, the significant assumptions are Management's view of expected premium growth rates, claims ratio, reinsurance ratio, gross cost ratio, discount rate and inflation.

We focused on this, as there is a high level of subjectivity exercised by Management in estimating future cash flows and the models used are complex.

The key assumptions and accounting treatment are described in Note 12 "Intangible assets" in the Financial Statements and in "Accounting policies" sections "Significant accounting estimates and assessments" and "Measurement of Goodwill, Trademarks and Customer relations" in Note 30.

How our audit addressed the key audit matter

We performed risk assessment procedures to obtain an understanding of IT systems, business processes and relevant controls related to the assessment of the carrying amount of goodwill, trademarks and customer relations. In respect of controls, we assessed whether these were designed and implemented effectively to address the risk of material misstatement.

We considered the appropriateness of Management's defined CGUs within the business. We examined the methodology used by Management to assess the carrying amount of goodwill, trademarks and customer relations and the process for identifying CGUs that require impairment testing to determine compliance with IFRS.

We performed detailed testing for the assets where an impairment review was required and evaluated whether there were any indications of impairment related to the assets. For those assets, we analysed the reasonableness of significant assumptions in relation to the ongoing operation of the assets.

We evaluated and challenged the assumptions used by Management, including assessment of expected premium growth rates, claims ratio, reinsurance ratio, gross cost ratio, discount rate and inflation and tested the mathematical accuracy of the relevant value-in-use models prepared by Management.

Further, we assessed the appropriateness of disclosures, including sensitivity analyses prepared for the significant assumptions.

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Financial statements - Contents

Management's responsibilities for the Financial Statements

Management is responsible for the preparation of consolidated financial statements that give a true and fair view in accordance with IFRS Accounting Standards as adopted by the EU and further requirements in the Danish Financial Business Act, and for the preparation of parent company financial statements that give a true and fair view in accordance with the Danish Financial Business Act, and for such internal control as Management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the Financial Statements, Management is responsible for assessing the Group's and the Parent Company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless Management either intends to liquidate the Group or the Parent Company or to cease operations, or has no realistic alternative but to do so.

Auditor's responsibilities for the audit of the Financial Statements

Our objectives are to obtain reasonable assurance about whether the Financial Statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs and the additional requirements applicable in Denmark will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these Financial Statements.

As part of an audit in accordance with ISAs and the additional requirements applicable in Denmark, we exercise professional judgement and maintain professional scepticism throughout the audit. We also:

  • Identify and assess the risks of material misstatement of the Financial Statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

  • Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group's and the Parent Company's internal control.

  • Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by Management.

  • Conclude on the appropriateness of Management's use of the going concern basis of accounting and based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Group's and the Parent Company's ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor's report to the related disclosures in the Financial Statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor's report. However, future events or conditions may cause the Group or the Parent Company to cease to continue as a going concern.

  • Evaluate the overall presentation, structure and content of the Financial Statements, including the disclosures, and whether the Financial Statements represent the underlying transactions and events in a manner that gives a true and fair view.

  • Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the Group to express an opinion on the Consolidated Financial Statements. We are responsible for the direction, supervision and performance of the group audit. We remain solely responsible for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence and, where applicable, actions taken to eliminate threats or safeguards applied.

From the matters communicated with those charged with governance, we determine those matters that were of most significance in the audit of the Financial Statements of the current period and are therefore the key audit matters. We describe these matters in our auditor's report unless law or regulation precludes public disclosure about the matter.

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Financial statements - Contents

Hellerup, 9 February 2024

PricewaterhouseCoopers
Statsautoriseret Revisionspartnerselskab
CVR No 3377 1231

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Per Rolf Lerssen
State Authorised Public Accountant
mne24822

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Stefan Vastrup
State Authorised Public Accountant
mne32126

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Financial statements - Contents

Financial highlights

DKKm 2023 2022 2021 2020 2019
Insurance revenue 39,126 38,365 25,369 23,442 22,405
Insurance service expenses -32,219 -32,156 -21,304 -19,276 -18,375
Net expense from reinsurance contracts -507 -576 -727 -480 -538
Insurance service result 6,399 5,636 3,338 3,687 3,492
Total investment return 615 -510 1,208 230 432
Other income and costs -1,815 -2,024 -639 -292 -231
Profit/loss before tax a) 5,199 3,102 3,907 3,624 3,693
Tax -1,206 -832 -767 -788 -797
Profit/loss on continuing business 3,993 2,270 3,140 2,837 2,896
Profit/loss on discontinued and divested business 0 0 -3 0 -2
Profit/loss for the period 3,993 2,270 3,137 2,837 2,895
Run-off gains/losses, net of reinsurance 1,099 759 435 1,194 1,332
Run-off gains/losses, Gross 1,735 1,120 421 1,179 1,312
Statement of financial position
Total provisions for insurance contract 49,463 48,063 32,968 31,081 30,884
Assets from reinsurance contracts 3,060 2,823 2,244 2,052 1,959
Total equity 40,062 42,655 13,468 12,944 12,720
Total assets 112,809 113,041 63,027 59,772 57,668
Kay ratios
Gross claims ratio 68.0 68.7 70.9 68.9 68.6
Net reinsurance ratio 1.4 1.7 2.9 2.0 2.4
Claims ratio, net of reinsurance 69.4 70.3 73.8 70.9 71.0
Gross expense ratio 13.4 13.5 13.1 13.3 13.4
Combined ratio 82.8 83.8 86.8 84.3 84.4
Operating ratio 82.8 83.8 86.8 84.3 84.4
Relative run-off gains/losses 2.7 2.9 1.7 4.9 5.4
Return on equity after tax (%) 9.6 8.2 22.4 19.3 22.7

a) Trygg-Hansa and Cadan Norway were consolidated in the Financial Statements from 1 April 2022.
Please see the income overview in Management's review for further details.

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Financial statements - Contents

Income statement

DKKm 2023 2022
Note
3 Insurance revenue 39,126 38,365
5 Insurance service expenses -32,219 -32,156
Net expense from reinsurance contracts -507 -576
2,4 Insurance service result 6,399 5,636
Investment activities
Profit/Loss from associates -75 -53
Income from investment property 35 48
6 Interest income and dividends 1,624 915
7 Value adjustments 1,663 -3,697
6 Interest expenses -332 -141
Administration expenses in connection with investment activities -194 -168
Investment return 2,721 -3,096
8 Net finance income/expense from insurance contracts -2,190 2,621
9 Net finance income/expense from reinsurance contracts 84 -34
Total Investment return 615 -510
10 Other income 115 126
10 Other costs -1,930 -2,150
Profit/loss before tax 5,199 3,102
11 Tax -1,206 -832
Profit/loss for the period 3,993 2,270

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Financial statements - Contents

Statement of comprehensive income

DKKm 2023 2022
Note
Profit/loss for the period 3,993 2,270
Other comprehensive income which cannot subsequently be reclassified as profit or loss
Actuarial gains/losses on defined-benefit pension plans -2 -2
Tax on actuarial gains/losses on defined-benefit pension plans 0 1
-1 -2
Other comprehensive income which can subsequently be reclassified as profit or loss
Exchange rate adjustments of foreign entities -105 -2,217
Hedging of currency risk in foreign entities 130 496
Tax on hedging of currency risk in foreign entities -33 -109
-8 -1,830
Total other comprehensive income -9 -1,832
Comprehensive income 3,984 438

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Financial statements - Contents

Statement of financial position

DKKm 2023 2022
Note Assets
12 Intangible assets 31,987 32,716
Operating Equipment 191 178
Group-occupied property 935 693
13 Total property, plant and equipment 1,125 871
14 Investment property 498 1,017
15 Equity investments in associates 34 37
Total investments in associates 34 37
Equity investments 3,939 4,647
Unit trust units 8,192 8,330
Bonds 57,045 55,782
Other lending 0 75
Derivative financial instruments 2,038 1,763
Reverse repurchase lending 59 194
Total other financial investment assets 71,272 70,792
16 Total investment assets 71,804 71,845
17 Assets from reinsurance contracts 3,060 2,823
Receivables from Group undertakings 208 1
Other receivables 210 385
Total receivables 418 386
19 Current tax assets 5 847
18 Cash at bank and in hand 3,089 2,588
Other 5 0
Total other assets 3,099 3,435
Interest and rent receivable 418 230
Other prepayments and accrued income 898 735
Total prepayments and accrued Income 1,316 966
Total assets 112,809 113,041
DKKm 2023 2022
--- --- --- ---
Note Equity and liabilities
20 Equity 40,062 42,655
1 Subordinated loan capital 3,031 3,688
21 Total provisions for insurance contracts 49,463 49,063
22 Pensions and similar obligations 77 85
23 Deferred tax liability 3,317 3,492
24 Other provisions 223 94
Total provisions 3,616 3,671
Amounts owed to credit institutions 2,028 1,305
Debt relating to repos 4,645 4,222
Derivative financial instruments 1,779 2,398
Debt to Group undertakings 298 96
Current tax liabilities 389 98
25 Other debt 7,460 5,792
Total debt 16,599 13,911
Accruals and deferred income 38 52
Total equity and liabilities 112,809 113,041

1 Risk and capital management
26 Contractual obligations, collateral and contingent liabilities
27 Related parties
28 Financial highlights
29 Acquisition activities
30 Accounting policies
31 Transition to IFRS 9 & IFRS 17 at 1 January 2023

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Financial statements - Contents

Statement of changes in equity

DKKm Reserve for exchange Other reserves Retained earnings Proposed dividend Non-controlling Interest Share-holders of Tryg Forsikring Additional Tier 1 capital Total equity
Share capital rate adjustment
Equity at 31 December 2022 1,646 -2,176 4,724 35,384 2,570 1 42,149 506 42,655
Changes in impairment owing to implementation of IFRS 9 -2 -2 -2
Changes in taxes due owing to implementation of IFRS 9 1 1 1
Equity at 1 January 2023 1,646 -2,176 4,724 35,382 2,570 1 42,148 506 42,654
2023
Profit/loss for the period -178 -1,358 5,460 3,924 69 3,993
Other comprehensive income -8 -1 -9 -9
Total comprehensive income 0 -8 -178 -1,359 5,460 0 3,915 69 3,984
Dividend paid -7,030 -7,030 -7,030
Interest paid on additional Tier 1 capital 0 -69 -69
Issue of additional Tier 1 capital 0 987 987
Cancellation of Tier 1 capital 41 41 -506 -465
Total changes in equity in 2023 0 -8 -178 -1,318 -1,570 0 -3,074 481 -2,593
Equity at 31 December 2023 1,646 -2,184 4,547 34,065 1,000 1 39,075 987 40,062

The possible payment of dividend from Tryg Forsikring A/S to Tryg A/S is influenced by contingency fund provisions of DKK 4,547m (DKK 4,724m in 2022). The contingency fund provisions can be used to cover losses in connection with the settlement of insurance provisions or otherwise for the benefit of the insured.

1

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Financial statements - Contents

Statement of changes in equity

DKKm Reserve for exchange Other reserves Retained earnings Proposed dividend Non-controlling Interest Share-holders of Tryg Forsikring Additional Tier 1 capital Total equity
Share capital rate adjustment
Equity at 31 December 2021 1,100 41 1,735 9,383 700 1 12,962 506 13,468
2022
Profit/loss for the period 2,989 -3,789 3,070 2,270 2,270
Other comprehensive income -2,217 385 -1,832 -1,832
Total comprehensive income 0 -2,217 2,989 -3,403 3,070 0 438 0 438
Dividend paid -1,200 -1,200 -1,200
Interest paid on additional Tier 1 capital -16 -16 -16
Issue of additional Tier 1 capital 546 29,420 29,966 29,966
Total changes in equity in 2022 546 -2,217 2,989 26,001 1,870 0 29,188 29,188
Equity at 31 December 2022 1,646 -2,176 4,724 35,384 2,570 1 42,149 506 42,655

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Financial statements - Contents

Cash flow statement

DKKm 2023 2022
Cash flow from operating activities
Insurance revenue received 36,905 33,433
Insurance service expenses paid -29,562 -30,235
Net expenses from reinsurance contracts -876 -1,126
Cash flow from insurance activities 6,468 2,071
Interest income 1,128 538
Interest expenses -332 -149
Dividend received 149 152
Taxes -175 -1,072
Other income and costs -960 -2,011
Total cash flow from operating activities 6,279 -471
Cash flow from investment activities
Purchase/sale of equity investments and unit trust units 883 -222
Purchase/sale of bonds (net) -523 1,810
Purchase/sale of operating equipment (net) -69 -50
Sale of investment property 502 0
Hedging of currency risk 130 486
Total cash flow from investment activities 922 2,035
Cash flow from financing activities
Subordinated loan capital -45 0
Dividend paid -7,030 -1,200
Debt and receivables, Group -124 1,160
Change in lease liabilities -211 -194
Change in amounts owed to credit institutions 722 471
Total cash flow from financing activities -6,688 237
Change in cash and cash equivalents, net 513 1,801
Exchange rate adjustment of cash and cash equivalents, 1
January -12 -11
Change in cash and cash equivalents, gross 501 1,791
Cash and cash equivalents at 1 January 2,988 797
Cash and cash equivalents at end of period 3,089 2,588

DKKm

Liabilities arising from financing activities
Subordinated loans* Amounts owed to credit institutions Total
Carrying amount at 1 January 4,194 1,305 5,500
Exchange rate adjustments -134 0 -134
Amortisation 3 0 3
Cash flow* -45 722 677
Carrying amount at 31 December 4,018 2,028 6,045

*hereof DKK 987m part of equity

2022
Carrying amount at 1 January 4,442 835 5,277
Exchange rate adjustments -250 0 -250
Amortisation 2 0 2
Cash flow 0 471 471
Carrying amount at 31 December 4,194 1,305 5,500

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Financial statements - Contents

Notes

1 Risk and capital management

Risk management In Tryg Forsikring

The Supervisory Board defines the basis for the risk appetite through the business model and the current strategy. The Supervisory Board has regulated the management of risk activities through policies and guidelines to the business supported by underlying business processes and a power of attorney structure. The company's risk management forms the basis for the risk profile being in line with the specified risk appetite at all times. Tryg Forsikring's risk profile is continuously measured, quantified and reported to the management and the Supervisory Board.

In Tryg Forsikring, we have adopted a three lines governance model across the organisation. This is to ensure robust governance and effective communication between the business areas, key function and internal audit as well as reporting to the Supervisory Board and the Supervisory Board's Risk Committee.

  • 1st line is the Business Management
  • 2nd line is Compliance-, Actuarial- and Risk Management function
  • 3rd line is Internal Audit and Internal Audit function

The 1st line consists of the Business Management:

The business areas and group functions are responsible for the daily risk management and for carrying out every day work based on Tryg's policies and instructions regarding the management of risks and are responsible for being compliant with both internal and external requirements. This means that there must be procedures and guidelines in place for vital areas, and that internal controls are carried out in such a way that risks are identified in a timely manner and necessary risk mitigation activities are implemented.

The 2nd line consists of the Compliance-, Actuarial- and Risk Management function:

The compliance function has the overall responsibility for overseeing and monitoring compliance with applicable laws and legislation as well as internal policies and guidelines. The key responsibility of the actuarial function is to ensure and assess the adequacy of the provisions. The risk management function is responsible for the facilitation and, monitoring of effective risk management practices and reporting of adequate risk-related information throughout the organisation. The risk management function ensures a consistent approach to risk identification across the organisation, risk assessment of the most significant risks at Group level and reporting to the Supervisory Board.

What risk profile does Tryg Forsikring want?

  • Business model
  • Strategy
  • Policies

How is this supported?

Tactically Operationally
- Policies - Frameworks
- Capital plan - Limitations
- Contingency plan - Instructions
- Allocated capital
- Contingency plans

How is the actual risk profile measured?

Tactically

  • Risk reports
  • Internal controls
  • Capital model
  • Stress tests

Governance model

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Tryg Forsikring's risk management environment

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Financial statements - Contents

Notes

Furthermore, the function prepares specific recommendations in relation to capital management, reinsurance, investment risk management and more.

The functions in the second line must have an overview of business processes and risks across the organisation.

The 3rd line consists of Internal Audit and Internal Audit function

The third line must ensure an independent and objective audit of the organisation's internal controls, risk management and governance processes. Internal audit reports independently to the Supervisory Board and to its Audit Committee.

The Supervisory Board has organised their own Risk Committee consisting of 4 members of the Supervisory Board. In addition to these 4 members, the Chief Financial Officer, Chief Risk Officer and the General Counsel (in Capacity as overseeing the Compliance function) are part of the Committee. The Supervisory Board's Risk Committee was established to ensure that all risk and capital related topics are discussed thoroughly before discussed in the Supervisory Board.

Capital management

Tryg Forsikring's capital management is based on the key business objectives:

  • A solid capital base, supporting both the statutory requirements and a single 'A' rating from Moody's.

Tryg Forsikring's capital base currently consists of Tier 1 and 2 capital, such as shareholders' equity and subordinated loans.

The capital base is continuously measured against the capital requirement calculated on the basis of Tryg's partial internal model, where insurance risks are modelled using an internal model, while other risks are described using the standard formula.

The model calculates Tryg Forsikring's capital requirement with 99.5% solvency level with a 1-year horizon, which means that Tryg will be able to fulfil its obligations in 199 out of 200 years. The partial internal model has been used for a number of years, and was approved by the Danish Financial Supervisory Authority (DFSA) in December 2015. A major model change was last approved by DFSA in October 2023.

Monitoring of the capital base also involves capital projections based on expected business plans within the strategic planning period and selected stress scenarios.

Company's Own Risk and Solvency Assessment (ORSA)

ORSA is the company's own risk assessment based on the Solvency II principles, which implies that Tryg Forsikring must assess all material risks that the company is or may be exposed to. The ORSA report also contains an assessment of whether the calculation of solvency capital requirement is reasonable and is reflecting Tryg Forsikring's actual risk profile.

Tryg Forsikring's risk activities are implemented via continuous risk management processes, where the main results are reported to the Supervisory Board and its Risk Committee during the year. Therefore, the ORSA report is an annual summary document assessing all these processes.

Insurance risk

Insurance risk comprises two main types of risks: Underwriting risk and reserving risk.

Underwriting risk

Underwriting risk is the risk that insurance premiums will not be sufficient to cover the compensations and other costs associated with the insurance business. Underwriting risk is managed primarily through the company's insurance policy defined by the Supervisory Board, and administered through business procedures, underwriting guidelines etc. Underwriting risk is assessed in Tryg Forsikring's capital model, determining the capital impact from insurance products.

Reinsurance is used to reduce the underwriting risk in situations where this cannot be achieved to a sufficient degree via ordinary diversification. The main components of the reinsurance programme as of 1 January 2024 are:

  • In case of major events involving damage to buildings and contents, Tryg Forsikring's reinsurance programme provides sufficient protection to cover a loss defined by the Solvency II Standard Scenario which corresponds to a 1 in 200 year event.
  • Retention for such events is DKK 300m.
  • Tryg Forsikring has also taken out reinsurance on a per risk basis for large claims occurring in business lines with very high sums insured. Retention for large claims is DKK 200m, gradually dropping to DKK 135m.
  • Tryg Forsikring has a reinsurance cover of other lines with retention of DKK 100m for the first claim and gradually dropping to DKK 46m.

The use of reinsurance creates a natural counterparty risk. This risk is handled by applying a wide range of reinsurers with a suitable rating and adequate capital level as defined by the Supervisory Board.

Reserving risk

Reserving risk relates to the risk of Tryg Forsikring's insurance provisions being inadequate. The Supervisory Board lays down the overall framework for the handling of reserving risk in the insurance policy, while the overall risk is measured in the capital model. The uncertainty associated with the calculation of claims reserves affects Tryg Forsikring's results through the run-off on reserves.

Long-tailed reserves in particular are subject to interest rate and inflation risk. Interest rate risk is hedged by means of Tryg Forsikring's match portfolio which is aligned to the discounted claims reserves. In order to manage the inflation risk of claims reserves, Tryg Forsikring has bought zero coupon inflation swaps. Tryg Forsikring determines the claims reserves via statistical methods as well as assessments of individual claims.

At the end of 2023, Tryg Forsikring's claims reserves net of reinsurance totalled DKK 40,705m with an average discounted duration

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Financial statements - Contents

Notes

of approximately 5.4 years (average duration undiscounted 7.9 years).

Investment risk

The overall framework for managing investment risk is defined by the Supervisory Board in Tryg Forsikring's investment policy. In overall terms, Tryg Forsikring's investment portfolio is divided into a match portfolio and a free portfolio. The match portfolio corresponds to the value of the discounted provisions for insurance contracts and is designed to hedge the interest rate sensitivity of these as closely as possible. Tryg Forsikring carries out daily monitoring, follow-up and risk management of the Group's interest rate risk.

The free portfolio is subject to the framework defined by the Supervisory Board through the investment policy. The purpose of the free portfolio is to achieve the highest possible return relative to risk. At the end of 2023, investment properties accounted for 1.7% (including property funds) and Tryg Forsikring's equity portfolio accounted for 5.5% of the total investment assets.

Tryg Forsikring operates its insurance business in other currencies than Danish kroner. Tryg Forsikring is therefore exposed to currency risk. Tryg Forsikring is primarily exposed to fluctuations in the other Scandinavian currencies due to its ongoing insurance activities. Premiums earned and claims paid in other currencies create a natural currency hedge, for which reason other risk mitigation measures are not required in this area. However, the part of tangible equity held in other currencies than Danish kroner will be exposed to currency risk. This risk is to a large degree hedged on an ongoing basis using currency swaps.

In addition to the above-mentioned risks, Tryg Forsikring is exposed to credit, counterparty and concentration risk. These risks primarily relate to exposures in high-yield bonds, emerging market debt exposures as well as Tryg Forsikring's investments in AAA-rated Nordic and European government and mortgage bonds. These risks are also managed through the investment policy and the framework for reinsurance defined in the insurance policy.

For a non-life insurance company like Tryg Forsikring, liquidity risk is practically nonexistent, as premium payments fall due before claims payments. The only significant assets on Tryg Forsikring's balance sheet, which by nature is somewhat illiquid, are the property portfolio.

Operational risk

Operational risk relates to errors or failures in internal procedures, fraud, breakdown of infrastructure, IT security and similar factors. Tryg Forsikring focuses on an adequate control environment for its operations to mitigate operational risk. In practice, this work is organised by means of procedures, controls and guidelines covering the various aspects of the Group's operations. The Supervisory Board defines the overall framework for managing operational risk in Tryg Forsikring's Operational risk policy and in the Information Security Policy.

Sensitivity analysis

DKKm 2023 2022
Insurance risk
Effect of 1% change in:
Combined ratio (1 percentage point) +/- 391 +/- 339
Large single loss -150 -150
Catastrophe event -300 -200
Reserving risk
1% change in inflation on person-related lines of business +/- 1,325 +/- 1,240
10% error in the assessment of long-tailed lines of business (workers' compensation, motor liability, liability, accident) +/- 2,853 +/- 2,780
Investment risk
Interest rate market
Effect of 1% increase in Interest curve:
NOK:
Impact of interest-bearing securities -201 -252
Higher discounting of claims provisions 136 173
Net effect of interest rate rise -66 -79
SEK:
Impact of interest-bearing securities -990 -936
Higher discounting of claims provisions 1,301 1,164
Net effect of interest rate rise 312 228
DKK, EUR and Other:
Impact of interest-bearing securities -735 -723
Higher discounting of claims provisions 620 596
Net effect of interest rate rise -115 -128
Equity market
15% decline in equity market -357 -505
Impact of derivatives and related thereto 31 32
Real estate market
15% decline in real estate markets -575 -694
Currency market
Equity:
15% decline in exposed currency (exclusive of EUR) relative to DKK -2,357 -3,177
Impact of derivatives 1,610 2,904
Net impact of exchange rate decline -747 -273
Insurance service result per year:
Impact of 15% change in NOK and SEK exchange rates relative to DKK +/- 476 +/- 524

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Financial statements - Contents

Notes

A special crisis management structure is set up to deal with the eventuality that Tryg Forsikring is hit by major crises.

This comprises a Crisis Management Team at Group level, national contingency teams at country level and finally business continuity teams in the individual areas. Tryg Forsikring has prepared contingency plans to address the most important areas among these ensuring servicing of customers. In addition, comprehensive IT contingency plans have been established, primarily focusing on the business critical systems.

Other risks

Strategic risk

The strategic risk is the risk of loss as a result of Tryg Forsikring's chosen strategic position. The strategic position covers both business transactions, IT strategy, choice of business partners and changed market conditions. Tryg Forsikring's strategic position is determined by Tryg Forsikring's Supervisory Board in close collaboration with the Executive Board. Before determining the strategic position, the strategic decisions are subject to a risk assessment, explaining the risk of the chosen strategy to Tryg Forsikring's Supervisory Board and Executive Board.

Compliance risk

Compliance risk means the risk of Tryg Forsikring being subject to legal sanctions, authority sanctions, suffering financial losses or deterioration of reputation due to non compliance with legislation, market standards or internal regulations. The Compliance function controls assess and report whether Tryg Forsikring's methods and procedures for complying with the legislation are reliable and function effectively. The compliance functions conducts a risk assessment annually and identifies the areas to be reviewed in the coming year. Compliance continuously deals with the identified compliance risks until they are mitigated and monitors and assesses whether any new risks are being handled. In addition, the Compliance Function also provides ongoing training in compliance matters, e.g. Code of conduct and GDPR training as part of our mandatory compliance training courses.

Emerging risk

Emerging risk covers both new risks and already known risks, with changing characteristics. The management of this type of risk is handled in a strategic level by the Supervisory Board and Executive Board, and also at an operational level by the individual business areas, which monitor the market and adapt the products as the conditions change.

Liquidity risk

Liquidity risk is the risk of loss as a result of not being able to meet payments when they fail due. In insurance companies the liquidity risk is very limited as premiums are paid prior to the beginning of the risk period. The majority of Tryg Forsikring's investment portfolio are placed in AAA or AA rated bonds which can be either sold or reposed in a short-time span.

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Financial statements - Contents

Notes

Liability for incurred claims (LIC)

Gross (DKKn) 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Total
Estimated accumulated claims
End of year 13,110 11,961 13,947 12,137 11,999 12,936 15,403 16,184 16,640 25,493 27,865
1 year later 13,380 12,279 13,882 11,985 12,079 13,640 15,432 15,995 20,317 24,784
2 year later 13,043 12,113 13,847 11,911 12,286 13,610 15,397 16,929 18,651
3 year later 12,885 12,031 13,768 12,041 12,192 13,622 16,341 17,321
4 year later 12,868 11,929 13,798 12,015 12,186 14,422 16,175
5 year later 12,735 11,850 13,780 11,984 12,837 14,300
6 year later 12,593 11,599 13,745 12,452 12,724
7 year later 12,462 11,533 14,155 12,520
8 year later 12,427 11,827 14,081
9 year later 12,729 11,769
10 year later 14,011
14,011 11,769 14,081 12,520 12,724 14,300 16,175 17,321 18,651 24,784 27,865 184,201
Cumulative payments to date -11,870 -10,987 -13,112 -11,334 -11,515 -12,722 -13,953 -13,989 -14,978 -19,203 -14,174 -147,836
Provisions before discounting, end of year 2,141 783 969 1,186 1,210 1,578 2,221 3,332 3,672 5,582 13,691 36,365
Discounting -371 -160 -168 -212 -227 -273 -356 -470 -496 -550 -841 -4,124
Reserves from 2012 and prior years 8,943
Gross provisions for claims, end of year 41,185
Debt related to Liability for incurred claims (LIC) and other insurance liabilities 2,544

The amounts in foreign currency in the table are translated to Danish kroner using the exchange rate 31 December 2023 to prevent the impact of exchange rate fluctuations.

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Financial statements - Contents

Notes

Asset for incurred claims (AIC)
Ceded business (DK:Km) 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Total
Estimated accumulated claims
End of year 528 249 2,032 189 267 553 342 687 517 1,255 1,953
1 year later 1,452 281 1,839 235 364 605 417 763 596 816
2 year later 1,237 278 1,870 230 358 630 437 683 479
3 year later 1,230 273 1,851 224 368 640 428 628
4 year later 1,247 280 1,861 220 339 616 367
5 year later 1,147 276 1,874 220 332 584
6 year later 1,194 277 1,866 221 261
7 year later 1,154 277 1,862 221
8 year later 1,152 279 1,858
9 year later 1,280 277
10 year later 1,401
1,401 277 1,858 221 261 584 367 628 479 816 1,953 8,844
Cumulative payments to date -1,161 -266 -1,849 -216 -327 -598 -351 -569 -380 -453 -189 -6,358
Provisions before discounting, end of year 240 11 9 5 -67 -14 16 60 100 363 1,764 2,486
Discounting -10 0 0 0 4 1 -1 -5 -4 -14 -50 -79
Reserves from 2012 and prior years 206
Provisions for claims, end of year 2,614
Receivables related to Asset for incurred claims (AIC) 410

The amounts in foreign currency in the table are translated to Danish kroner using the exchange rate at 31 December 2023 to prevent the impact of exchange rate fixations.

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Financial statements - Contents

Notes

LIC and AIC

Net of reinsurance (DKKm) 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Total
Estimated accumulated claims
End of year 12,582 11,712 11,915 11,948 11,732 12,383 15,061 15,497 16,123 24,238 25,912
1 year later 11,928 11,998 12,044 11,750 11,715 13,035 15,016 15,231 19,721 23,969
2 year later 11,807 11,835 11,977 11,682 11,928 12,980 14,959 16,246 18,171
3 year later 11,655 11,758 11,917 11,817 11,825 12,981 15,914 16,693
4 year later 11,622 11,649 11,937 11,794 11,847 13,806 15,808
5 year later 11,587 11,575 11,906 11,764 12,504 13,716
6 year later 11,399 11,322 11,879 12,230 12,464
7 year later 11,308 11,256 12,293 12,300
8 year later 11,276 11,548 12,223
9 year later 11,449 11,492
10 year later 12,610
12,610 11,492 12,223 12,300 12,464 13,716 15,808 16,693 18,171 23,969 25,912 175,357
Cumulative payments to date -10,709 -10,720 -11,262 -11,119 -11,187 -12,124 -13,603 -13,421 -14,599 -18,750 -13,986 -141,478
Provisions before discounting, end of year 1,901 772 961 1,181 1,276 1,592 2,205 3,273 3,573 5,219 11,927 33,879
Discounting -361 -159 -167 -212 -232 -275 -355 -465 -491 -536 -791 -4,045
Reserves from 2012 and prior years 8,737
Provisions for claims, net of reinsurance, end of the year 38,571

The amounts in foreign currency in the table are translated to Danish kroner using the exchange rate at 31 December 2023 to prevent the impact of exchange rate flautions.

Elopa yield curves used on all contracts measured under PAA 2023 2022
Currency 1 year 5 years 10 years 20 years 30 years 1 year 5 years 10 years 20 years 30 years
DKK 3.34 % 2.31 % 2.38 % 2.41 % 2.55 % 3.16 % 3.12 % 3.09 % 2.75 % 2.72 %
SEK 3.04 % 2.25 % 2.25 % 2.76 % 2.99 % 3.46 % 3.16 % 3.02 % 3.18 % 3.27 %
NOK 3.99 % 3.31 % 3.21 % 3.26 % 3.30 % 3.46 % 3.15 % 3.19 % 3.28 % 3.32 %

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Financial statements - Contents

Notes

DKKm 0-1 year 1-2 years 2-3 years 3-4 years 4-5 years >5 years Total
Expected cash flow, not discounted
2023
Liabilities for incurred claims 17,089 6,386 3,850 2,909 2,271 18,621 51,127
Assets for incurred claims -2,122 -687 -108 -75 -24 -112 -3,127
14,968 5,698 3,742 2,834 2,247 18,509 47,999
2022
Liabilities for incurred claims 16,539 6,397 4,239 3,048 2,378 18,511 51,111
Assets for incurred claims -1,817 -449 -327 -77 -33 -81 -2,783
14,721 5,948 3,912 2,970 2,345 18,431 48,328

Concentration of underwriting risk

Reinsurance is ceded across all geographic regions in which Tryg Forsikring's operates, Tryg Forsikring does not have a significant concentration of credit risk with any single reinsurer. The geographical concentration of the Group's liabilities for incurred claims is noted below. The disclosure is based on the countries where the business is written.

DKKm 2023
Denmark Sweden Norway Other Total
Income protection 8,608 8,595 3,193 0 20,395
Motor 1,717 7,340 755 0 9,812
Property 2,514 2,750 1,836 0 7,100
Liability 1,553 810 693 0 3,056
Other 2,091 359 713 203 3,365
Total 16,483 19,853 7,189 203 43,728
DKKm 2022
Denmark Sweden Norway Other Total
Income protection 8,780 7,420 3,812 0 20,012
Motor 1,595 6,966 1,035 0 9,596
Property 2,531 1,848 1,531 0 5,910
Liability 1,413 1,092 714 0 3,218
Other 2,238 1,011 753 244 4,247
Total 16,556 18,338 7,845 244 42,983

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Financial statements - Contents

Notes

DKKm 2023 2022
Investment risk
The notes below are based on Tryg's investment portfolio without the external customers share
Bonds portfolio including interest derivatives
Duration 1 year or less 24,610 20,361
Duration 1 - 5 years 17,904 20,459
Duration 5 - 10 years 12,532 10,350
Duration more than 10 years 1,909 4,513
Total 56,955 55,683
Duration 3.1 3.8

The option adjusted duration is used to measure duration. The option adjustment relates primarily to Danish mortgage bonds and reflects the expected duration-shortening effect of the borrower's option to cause the bond to be redeemed through the mortgage institution at any point in time.

Shares

Nordic countries 179 193
European countries ex. Nordic countries 204 240
North America 1,339 1,752
Others 624 1,642
Total 2,345 3,827

Share exposure includes exposure from share derivatives of DKK - 206m (DKK - 214m in 2022) and excluding shares related to property exposure. Unlisted equity investments are based on an estimated market price.

Exposure to exchange rate risk

2023 2022
DKKm Assets and debt Hedge Exposure Assets and debt Hedge
USD 6,610 -6,462 148 7,271 -7,106
EURa) 2,094 115 2,209 2,257 -973
GBP 437 -410 27 292 -274
NOK 2,716 -2,646 70 5,033 -5,066
SEK 3,213 -3,197 15 4,941 -4,862
Other 994 -777 217 1,113 -854
Total 2,686 1,840

a) Due to correlation between DKK and EUR the exposure limit is higher than all other currencies.

DKKm
Credit risk 2023 2022
Bond portfolio by ratings DKKm % DKKm %
AAA 54,867 89.6 53,325 89.9
AA 1,710 2.8 2,502 4.2
A 1,055 1.7 725 1.2
BBB 1,007 1.6 1,016 1.7
BB 550 0.9 606 1.0
B or lower 2,046 3.3 1,098 1.9
Total 61,235 100.0 59,273 100.0
Reinsurance balances
AAA to A 2,922 96.6 % 2,515 93.8 %
Not rated 102 3.4 % 167 6.2 %
Total 3,024 100.0 % 2,682 100.0 %

At 31 December 2023, the maximum exposure to credit risk from insurance contracts is DKK 1,800m (DKK 1,621m in 2022), which primarily relates to premiums receivable for services that the Group has already provided. In 2023 management performed impairment test of the receivables from Insurance contracts. The total write-down and reversed write-down for 2023 amount to DKK 3m (DKK 15m) totalling write-down at 31 December 2023 of DKK 152m (DKK 153m). The reversed write-down in 2023 amount to DKK 41m (DKK 34m in 2022). The maximum exposure to credit risk from reinsurance contracts is DKK 410m (DKK 498m in 2022).

Liquidity risk
Maturity of the Group's financial obligations including interest

2023 0-1 year 1-5 years >5 years Total
Subordinated loan capital 169 676 4,721 5,566
Amounts owed to credit institutions 2,028 0 0 2,028
Debt relating to unsettled funds transactions and repos 4,645 0 0 4,645
Other debt 7,460 0 0 7,460
Total 14,302 676 4,721 19,699
2022 0-1 year 1-5 years >5 years Total
Subordinated loan capital 152 607 5,250 6,009
Amounts owed to credit institutions 1,305 0 0 1,305
Debt relating to unsettled funds transactions and repos 4,287 0 0 4,287
Other debt 5,792 0 0 5,792
Total 11,536 607 5,250 17,393

Interest on loans for a perpetual term has been disclosed for the first fifteen years.

Annual report 2023 | Tryg Forsikring A/S | 63

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Financial statements - Contents

Notes

Subordinated loan capital

DKKm 2023^{a)} 2022 2023 2022 2023 2022
Amortised cost value of the loan recognised in statement of financial position 0 566 927 989 669 666
The fair value of the loan at the statement of financial position date 0 567 967 990 660 638
The fair value of the loan at the statement of financial position date is based on a price of 0 100 104 100 98 95
Total capital losses and costs at the statement of the financial position date 0 0 1 1 2 3
Interest expenses for the year 8 32 61 46 39 21
Effective interest rate 6.8 % 5.7 % 6.6 % 4.7 % 5.8 % 3.2 %

The share of subordinated loan capital included in own funds totals DKK 3,052m (DKK 4,162m in 2022)

The loans are initially recognised at fair value on the date on which a loan is entered and subsequently measured at amortised cost.

The loans are taken by Tryg Forsikring A/S. The creditors have no option to call the loans before maturity or otherwise terminate the loan agreements.

The loans are automatically accelerated upon the liquidation or bankruptcy of Tryg Forsikring A/S. Prices used for determination of fair value in respect of the loans are based on actual traded prices from Bloomberg.

a) Cancelled in 2023

Loan terms:
Lender Listed bonds Listed bonds Listed bonds
Principal NOK 800m NOK 1,400m SEK 1,000m
Issue price 100 100 100
Issue date March 2013 November 2015 February 2021
Maturity year Perpetual 2045 Perpetual
Loan may be called by lender as from 2023 2025 2026
Repayment profile Interest-only Interest-only Interest-only
Interest structure 3.75 % above NIBOR 3M (until 2023) 2.75 % above NIBOR 3M (until 2025) 2.4 % above STIBOR 3M
4.75 % above NIBOR 3M (from 2023) 3.75 % above NIBOR 3M (from 2025)

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Financial statements - Contents

Notes

Subordinated loan capital (continued)

DKKm Bond loan NOK 850m Bond loan SEK 1,300m
2023 2022 2023 2022
Amortised cost value of the loan recognised in statement of financial position 562 600 872 867
The fair value of the loan at the statement of financial position date 564 563 854 830
The fair value of the loan at the statement of financial position date is based on a price of 100 94 98 95
Total capital losses and costs at the statement of the financial position date 1 1 2 2
Interest expenses for the year 29 19 40 18
Effective interest rate 5.1 % 3.1 % 4.6 % 2.0 %

Loan terms:

Lender Listed bonds Listed bonds
Principal NOK 850m SEK 1,300m
Issue price 100 100
Issue date May 2021 May 2021
Maturity year 2051 2051
Loan may be called by lender as from 2027 2026

Repayment profile

Interest structure

Interest-only

1.25% above NIBOR 3M (until 2031)
1.15% above STIBOR 3M (until 2031)
2.25% above NIBOR 3M (from 2031)
2.15% above STIBOR 3M (from 2031)

The loans are initially recognised at fair value on the date on which a loan is entered and subsequently measured at amortised cost.

The loans are taken by Tryg Forsikring A/S. The creditors have no option to call the loans before maturity or otherwise terminate the loan agreements.

The loans are automatically accelerated upon the liquidation or bankruptcy of Tryg Forsikring A/S. Prices used for determination of fair value in respect of the loans are based on actual traded prices from Bloomberg.

a) Cancelled in 2023

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Financial statements - Contents

Notes

Subordinated loan capital (continued)

DKKm 2023 2022
Amortised cost value of the loan recognised in statement of financial position
Bond loan NOK 800m 0 566
Bond loan NOK 1,400m 927 989
Bond loan NOK 850m 562 600
Bond loan SEK 1,300m 872 867
Bond loan SEK 1,000m 669 666
Total amortised cost value of the loan recognised in statement of financial position 3,031 3,688

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Notes

Subordinated loan capital recognised as equity for accounting purposes

Bond loan SEK 900m² Bond loan NOK 600m² Bond loan SEK 700m
DKKm 2023 2023 2023 2022
Carrying amount of the loan recognised in statement of financial position 596 391 0 506
The fair value of the loan at the statement of financial position date 604 401 0 463
The fair value of the loan at the statement of financial position date is based on a price of 100 101 0 99
Total capital losses and costs at the statement of the financial position date 0 0 0 2
Interest expenses for the year 33 23 12 16
Effective interest rate 7.1 % 7.5 % 5.8 % 3.4 %

a) Interest on the Notes is due and payable only at the sole and absolute discretion of Tryg Forsikring. Accordingly, Tryg Forsikring may at any time in its sole and absolute discretion elect to cancel any Interest payment (or any part thereof) which would otherwise be payable on any interest payment date. Will become payable only in the event of Tryg Forsikring A/S's bankruptcy.

Loan terms:

Lender Listed bonds Listed bonds Listed bonds
Principal SEK 900m NOK 600m SEK 700m
Issue price 100 100 100
Issue date March 2023 March 2023 April 2018
Maturity year Perpetual Perpetual Perpetual
Loan may be called by lender as from 2028 2028 2023
Repayment profile Interest-only Interest-only Interest-only
3.5 % above 3.45 % above 2.5 % above
Interest structure STIBOR 3M NIBOR 3M STIBOR 3M

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Financial statements - Contents

Notes

DKKm Private Commercial Corporate Othera) Group
2 Operating segments
2023
Insurance revenue 24,455 9,178 3,502 1,990 39,126
Gross claims -17,305 -5,517 -2,448 -1,990 -27,261
Insurance operating costs -3,074 -1,454 -430 0 -4,959
Insurance service expenses -20,379 -6,972 -2,878 -1,990 -32,219
Net expense from reinsurance contracts -276 -197 -34 0 -507
Insurance service result 3,800 2,010 590 0 6,399
Investment return 615
Other income and costs -1,815
Profit/loss before tax 5,199
Tax -1,206
Profit/loss for the period 3,993
Run-off gains/losses, net of reinsurance 268 315 517 0 1,099
Intangible assets 28,089 2,584 0 1,314 31,987
Equity investments in associates 34
Assets from reinsurance contracts 239 946 1,575 300 3,060
Other assets 77,729
Total assets 112,809
Total provision for insurance contracts 29,595 11,999 8,898 -1,029 49,463
Other liabilities 23,284
Total liabilities 72,747
Non-current assets by country 2023 2022
--- --- ---
Denmark 6,806 6,817
Norway 1,642 1,685
Sweden 24,657 25,075
Other 8 10
Total 33,112 33,587

Description of segments

Please refer to the accounting policies for a description of operating segments.

a) The other segment in the profit/loss includes insurance revenue and gross claims arising from the RSA Scandinavia acquisition. Please refer to Accounting policies for further description. The assets from reinsurance contracts and provisions for insurance contracts allocated to the segment pertain to debts and receivables from insurance contracts.

Other assets and liabilities are managed at Group level and are not allocated to the individual segments but are included under 'Other'.

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Financial statements - Contents

Notes

DKKm Private Commercial Corporate Other^{c} Group
2 Operating segments (continued)
2022
Insurance revenue 22,776 8,408 3,631 3,551 38,365
Gross claims -15,625 -5,551 -2,724 -3,551 -27,451
Insurance operating costs -2,913 -1,337 -451 0 -4,702
Insurance service expenses -18,538 -6,889 -3,175 -3,551 -32,156
Net expense from reinsurance contracts -332 -66 -177 0 -576
Insurance service result 3,906 1,453 278 0 5,636
Investment return -510
Other income and costs -2,024
Profit/loss before tax 3,102
Tax -832
Profit/loss for the period 2,270
Run-off gains/losses, net of reinsurance 357 264 137 0 759
Intangible assets 28,793 2,809 0 1,114 32,716
Equity investments in associates 37
Assets from reinsurance contracts 164 967 1,320 372 2,823
Other assets 77,466
Total assets 113,041
Total provision for insurance contracts 28,678 12,682 8,428 -724 49,063
Other liabilities 21,323
Total liabilities 70,386

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Financial statements - Contents

Notes

DKKm 2023 2022
2 Insurance service result by geography
Danish general insurance
Insurance revenue 17,396 16,430
Insurance service results 3,200 2,110
Run-off gains/losses, net of reinsurance 631 109
Key ratios
Gross claims ratio 66.5 72.5
Net reinsurance ratio 1.8 1.3
Claims ratio, net of reinsurance 68.3 73.8
Gross expense ratio 13.3 13.3
Combined ratio 81.6 87.2
Run-off, net of reinsurance (%) -3.6 -6.7
Number of full-time employees, end of period 3,377 3,303
Norwegian general insurance
NOK/DKK, average rate for the period 65.37 73.95
Insurance revenue 7,962 8,445
Insurance service results 662 1,266
Run-off gains/losses, net of reinsurance 188 324
Key ratios
Gross claims ratio 73.8 67.6
Net reinsurance ratio 4.6 4.1
Claims ratio, net of reinsurance 78.4 71.7
Gross expense ratio 13.3 13.3
Combined ratio 91.7 85.0
Run-off, net of reinsurance (%) -2.4 -3.8
Number of full-time employees, end of period 1,350 1,344
DKKm 2023 2022
--- --- ---
2 Insurance service result by geography (continued)
Swedish general insurance
SEK/DKK, average rate for the period 64.88 70.33
Insurance revenue 11,512 9,730
Insurance service results 2,511 2,219
Run-off gains/losses, net of reinsurance 266 298
Key ratios
Gross claims ratio 67.2 62.8
Net reinsurance ratio -2.3 0.6
Claims ratio, net of reinsurance 64.9 63.4
Gross expense ratio 13.3 13.8
Combined ratio 78.2 77.2
Run-off, net of reinsurance (%) -2.3 -3.1
Number of full-time employees, end of period 1,973 1,781
Other European countries4)
Insurance revenue 265 209
Insurance service results 27 41
Run-off gains/losses, net of reinsurance 14 27
Number of full-time employees, end of period 59 49
Other4)
Insurance revenue 1,990 3,551
Insurance service expenses -1,990 -3,551
Insurance service result 0 0

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Financial statements - Contents

Notes

DKKm 2023 2022
2 Insurance service result by geography (continued)
Group (total)
Insurance revenue 39,126 38,365
Insurance service result 6,399 5,636
Investment return 615 -510
Other income and costs -1,815 -2,024
Profit/loss before tax 5,199 3,102
Run-off gains/losses, net of reinsurance 1,099 759
Key ratios
Gross claims ratio 68.0 68.7
Net reinsurance ratio 1.4 1.7
Claims ratio, net of reinsurance 69.4 70.3
Gross expense ratio 13.4 13.5
Combined ratio 82.8 83.8
Run-off, net of reinsurance (%) -3.0 -2.2
Number of full-time employees, end of period 6,759 6,477

a) Comprises credit & surety insurance (Tryg Garanti) in European countries besides Denmark, Norway and Sweden and amounts relating to one-off items.
b) Reclassification relating to claims provisions from the Trygg-Hansa and Cadan Norway acquisition. Please refer to Accounting policies for further description.

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Financial statements - Contents

Notes

2 Insurance service result, net of reinsurance, by line of business

DKKm Accident and health Health care Worker's compensationa) Motor TPL Motor comprehensive Insurance Marine, aviation and cargo Insurance
2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022
Gross premiums written 6,223 5,454 905 773 1,034 1,065 2,910 2,911 8,611 8,375 199 281
Insurance revenue 6,171 5,337 880 755 1,040 1,056 2,885 2,903 8,699 8,257 252 276
Gross claims -3,499 -3,167 -561 -563 5 -882 -1,775 -1,334 -6,601 -6,052 -217 -138
Insurance operating costs -787 -650 -109 -91 -144 -131 -405 -459 -1,237 -1,014 -30 -45
Net expense from reinsurance -13 -11 0 0 -9 -5 -30 -29 -88 -69 31 -30
Insurance service result 1,872 1,509 209 102 892 38 676 1,082 772 1,123 35 62
Gross claims ratio 56.7 59.3 63.8 74.5 -0.5 83.5 61.5 45.9 75.9 73.3 86.3 50.2
Combined ratio 69.7 71.7 76.2 86.5 14.2 96.4 76.6 62.7 91.1 86.4 86.1 77.3
Claims frequencya) 6.8 % 6.9 % 37.0 % 33.0 % 13.7 % 15.9 % 5.9 % 6.7 % 32.0 % 27.4 % 27.4 % 27.0 %
Average claims DKKb) 12,517 11,549 5,058 5,703 66,231 77,412 13,033 10,597 8,025 7,861 33,525 26,354
Total claims 252,439 274,306 132,998 109,839 9,509 11,618 148,916 158,615 814,423 709,220 6,411 6,259
DKKm Fire and contents (Private) Fire and contents (Commercial) Change of ownership Liability insurance Credit and guarantee Insurance Tourist assistance Insurance
--- --- --- --- --- --- --- --- --- --- --- --- ---
2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022
Gross premiums written 8,116 7,901 4,501 3,578 3 0 1,804 1,677 807 739 1,123 1,067
Insurance revenue 8,195 7,915 4,438 3,936 7 12 1,762 1,717 809 738 1,140 1,067
Gross claims -6,192 -5,555 -3,545 -2,728 -1 -2 -778 -964 -429 -622 -947 -1,073
Insurance operating costs -1,081 -1,121 -605 -605 -3 -5 -260 -266 -121 -111 -127 -127
Net expense from reinsurance -221 -227 15 -261 0 0 -70 -6 -109 125 -1 -59
Insurance service result 701 1,012 303 342 3 5 653 482 150 131 65 -193
Gross claims ratio 75.6 70.2 79.9 69.3 14.9 14.9 44.2 56.1 53.0 84.2 83.1 100.6
Combined ratio 91.4 87.2 93.2 91.3 59.3 58.6 62.9 71.9 81.4 82.3 94.3 118.0
Claims frequencya) 8.0 % 10.4 % 10.7 % 8.0 % 2.8 % 2.9 % 5.7 % 6.4 % 0.3 % 0.3 % 23.5 % 22.5 %
Average claims DKKb) 11,060 10,130 69,622 56,679 21,979 24,406 65,556 65,902 931,454 1,187,688 5,611 6,453
Total claims 569,227 568,677 50,804 41,024 202 310 15,216 15,790 834 709 179,864 163,672

a) The claims frequency is calculated as the number of claims insured in the year in proportion to the average number of insurance contracts in the year.
b) Average claims are total claims before run-off in the year relative to the number of claims in the year
c) Under IFRS 17, the inflation swap from Danish Worker's compensation is moved out of Insurance service result and into the investment result. This explains a rise in Gross claims compared with the former reported figure from 2022.

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Financial statements - Contents

Notes

2 Insurance service result, net of reinsurance, by line of business (continued)

DKKm Other Insurance a) Total exclusive of Group Life b) Group Life, one-year policies c) Total c)
2023 2022 2023 2022 2023 2022 2023 2022
Gross premiums written 0 0 36,236 33,821 890 837 37,126 34,658
Insurance revenue 1,990 3,551 38,267 37,522 859 844 39,126 38,365
Gross claims -1,990 -3,551 -26,530 -26,629 -730 -826 -27,261 -27,455
Insurance operating costs 0 0 -4,911 -4,625 -48 -76 -4,959 -4,701
Net expense from reinsurance contracts 0 0 -495 -573 -11 -2 -507 -576
Insurance service result 0 0 6,330 5,695 69 -61 6,399 5,636
Gross claims ratio 67.6 % 67.9 % 85.0 % 97.9 % 68.0 % 68.7 %
Combined ratio 82.6 % 83.2 % 91.9 % 107.2 % 82.8 % 83.8 %

a) Please refer to note 4 regarding other insurance
e) Group Life one-year policies related to Norwegian Group Life and Alka Group Life
f) Key ratios are calculated based on the figures used in "Management's Review". Excluded are amounts under "Other Insurance".

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Financial statements - Contents

Notes

DKKm 2023 2022
3 Insurance revenue
Direct insurance 39,045 38,294
Indirect insurance 81 72
Insurance revenue total 39,126 38,365
Direct insurance, by location of risk
Denmark 17,347 16,381
Other EU countries(1) 13,591 13,464
Other countries(1) 8,107 8,449
39,045 38,294

a) Primarily Norway
b) Primarily Sweden

DKKm 2023 Insurance service result in Management's Review Income statement
Reclassification a) Reclassification a)
4 Insurance service result
--- --- --- ---
Insurance revenue 37,135 1,990
Gross claims -25,270 -1,990
Insurance operating costs -4,959 0
Total Insurance service expenses -30,229 -1,990
Expenses from reinsurance contracts held -1,729 0
Income from reinsurance contracts held 1,222 0
Net expense from reinsurance contracts -507 0
Insurance service result 6,399 0
DKKm 2022 Insurance service result in Management's Review Reclassification a) Income statement
--- --- --- --- ---
4 Insurance service result
Insurance revenue 34,814 3,551 38,365
Gross claims -23,904 -3,551 -27,455
Insurance operating costs -4,701 0 -4,701
Total Insurance service expenses -20,605 -3,551 -32,156
Expenses from reinsurance contracts held -1,447 0 -1,447
Income from reinsurance contracts held 871 0 871
Net expense from reinsurance contracts -576 0 -576
Insurance service result 5,636 0 5,636

a) IFRS 17 requires that claims provisions acquired shall be presented as Insurance revenue. The reclassification refers to Insurance revenue and Gross claims relating to Claims provisions from the Trygg-Hansa and Codan Norway acquisition. The presentation would have resulted in an artificial high insurance revenue and Gross claims with no impact on the insurance service result. Therefore Tryg Forsikring presents Insurance revenue and Gross claims in "Management's review" without the above reclassification as it gives a fair view of Insurance revenue, Gross claims and Insurance service result as well as key ratios. This explains the difference between "Management's review" and the Financial statements. Key ratios are calculated on the basis of the figures used in "Management's Review".

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Financial statements - Contents

Notes

DKKm 2023 2022
5 Insurance service expenses
Insurance operating costs
Commissions regarding direct insurance contracts -410 -421
Other acquisition costs -2,957 -3,276
Total acquisition costs -3,367 -3,697
Administration expenses -1,592 -1,004
Insurance operating costs, gross -4,959 -4,701
Fees to the auditors recognized in insurance service expenses
PwC appointed by the annual general meeting -11 -8
-11 -8
The fee is divided into:
Statutory audit -7 -6
Other audit assignments -1 0
Tax advice -1 0
Other services -2 -2
-11 -8

Fees for non-audit services provided by PricewaterhouseCoopers to the Group amount to DKK 3m (DKK 2m in 2022) and consists of general advice related to tax, accounting and ESG matters.

DKKm 2023 2022
5 Insurance service expenses (Continued)
Insurance operating costs, gross, classified by type
Commissions -410 -421
Staff expenses -2,799 -2,629
Other staff expenses -200 -195
Office expenses, fees and headquarter expenses -1,212 -1,333
IT operating and maintenance costs, software expenses -487 -312
Depreciation, amortisation and impairment losses and -132 -118
Other income 281 305
-4,959 -4,701

Please refer to note 13 and note 26 for leases recognised according to IFRS 16.

Total staff expenses recognised in income statement
Salaries and wages -4,039 -3,866
Commission -2 -5
Recognised expenses related to conditional shares and -79 -64
Pension plans -663 -530
Other social security costs -9 -8
Payroll tax -906 -828
-5,698 -5,301

Please refer to note 27 for specification of Remuneration for the Supervisory Board and Executive Board.

Average number of full-time employees during the year (continuing business) 6,742 5,909

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Financial statements - Contents

Notes

DKKm

5 Share-based payment

Matching shares Total Numbers Fair Value
2023 Executive Board Risk-takers Other Total Average value per matching share at grant date DKK Total value at time of allocation DKKm Value per matching share at 31 December DKK Total fair value at 31 December DKKm
Matching shares allocated in 2023 0 408 56,415 56,823 163 9 147 8
Allocated in 2011 - 2022 295,068 108,118 340,590 743,777 138 102 147 109
Category changes and addition -32,167 -9,136 39,189 -2,114 138 0 147 0
Cancelled -14,328 -7,476 -49,958 -71,762 138 -10 147 -11
Exercised -248,573 -79,860 -204,625 -533,058 138 -73 147 -78
Total 31.12.23 0 11,646 125,196 136,843 138 19 147 20
2022 Executive Board Risk-takers Other Total Average value per matching share at grant date DKK Total value at time of allocation DKKm Value per matching share at 31 December DKK Total fair value at 31 December DKKm
--- --- --- --- --- --- --- --- ---
Matching shares allocated in 2022 0 6,695 61,282 67,977 172 12 165 11
Allocated in 2011-2021 295,068 93,636 287,096 675,800 134 91 165 112
Category changes and addition 0 7,788 -7,788 0 134 0 165 0
Cancelled -14,328 -7,476 -47,272 -69,076 134 -9 165 -11
Exercised -196,558 -72,467 -172,388 -441,413 134 -59 165 -73
Total 31.12.22 84,182 21,481 59,649 165,311 134 22 165 27

Matching shares

In accordance with the Group's remuneration policy Tryg Forsikring has on agreed terms allocated matching shares for some employees.

Executive Board, Risk-takers and Other employees are allocated one share in Tryg A/S for each share they acquire in Tryg A/S at market rate for liquid cash at a contractually agreed sum over deferral period of up to 4 years.

In 2023, the recognised fair value of matching shares for the Group amounted to DKK 14m (DKK 18m in 2022). At 31 December 2023, total fair value related to matching shares amounted to DKK 28m. The number of shares is adjusted for dividend paid, no expected dividend is included.

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Financial statements - Contents

Notes

DKKm

5 Share-based payment (continued)

2023 Executive Board Risk-takers Other Total Average value per conditional share at grant date DKK Total value at time of allocation DKKm Value per conditional share at 31 December DKK Total fair value at 31 December DKKm
Conditional shares allocated in 2023 34,800 153,604 47,213 235,617 163 38 147 35
Allocated in 2018-2022 206,118 490,337 226,996 923,451 171 158 147 136
Category changes and addition -93,915 98,219 134,878 139,182 171 24 147 20
Cancelled 0 -14,208 -12,857 -27,065 171 -5 147 -4
Exercised -10,077 -253,532 -209,252 -472,861 171 -81 147 -69
Total 31.12.23 102,126 320,816 139,765 562,707 171 96 147 83
2022 Executive Board Risk-takers Other Total Average value per conditional share at grant date DKK Total value at time of allocation DKKm Value per conditional share at 31 December DKK Total fair value at 31 December DKKm
--- --- --- --- --- --- --- --- ---
Conditional shares allocated in 2022 70,169 30,585 4,314 105,068 162 17 165 17
Allocated in 2018-2021 135,949 405,078 212,088 753,115 172 130 165 125
Category changes and addition 0 54,674 10,594 65,268 172 11 165 11
Cancelled 0 0 -8,231 -8,231 172 -1 165 -1
Exercised -10,077 -102,578 -139,486 -252,151 172 -43 165 -42
Total 31.12.22 125,872 357,174 74,955 558,001 172 96 165 92

Conditional shares

In accordance with the Group's remuneration policy Tryg Forsikring has on agreed terms allocated conditional shares for some employees.

Executive Board, Risk-takers and Other employees are allocated shares in Tryg A/S if certain conditions are fulfilled over a period of up to 4 years.

In 2023, the recognised fair value of conditional shares for the Group amounted to DKK 62m (DKK 43m in 2022). At 31 December 2023, total fair value related to conditional shares amounted to DKK 117m.

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Financial statements - Contents

Notes

DKKm 2023 2022
6 Interest and dividends
Interest Income and dividends
Dividends 149 152
Interest income, bonds 1,427 763
Interest income, other 47 0
1,624 915
Interest expenses
Interest expenses subordinated loan capital, credit institutions and cash at bank -195 -136
Interest expenses, other -137 -5
-332 -141
1,293 774
7 Value adjustments
--- --- ---
Value adjustments concerning financial assets or liabilities at fair value with value adjustment in the income statement:
Equity investments -550 704
Unit trust units 765 -1,481
Bonds 642 -2,116
Derivatives (Equity, interest, currency and inflation) 713 -738
1,571 -3,631
Value adjustments concerning assets or liabilities that cannot be attributed to IFRS 9:
--- --- ---
Investment property 96 9
Other statement of financial position items -4 -74
92 -66
1,663 -3,697

Exchange rate adjustments concerning financial assets or liabilities which cannot be stated at fair value total DKK 9m (DKK 26m in 2022)

DKKm 2023 2022
8 Net finance income/expenses from insurance
Changed discount rate -912 3,462
Unwinding -1,285 -797
Exchange rate adjustment from insurance contracts 7 -44
-2,190 2,621
9 Net finance income/expenses from reinsurance
--- --- ---
Changed discount rate 7 -44
Unwinding 78 20
Exchange rate adjustment from reinsurance contracts -1 -10
84 -34
10 Other income and costs
--- --- ---
Include income and costs which cannot be directly ascribed to the insurance portfolio or investment assets.
Other Income
Income related to the sale of non-insurance products 115 126
115 126
Other costs
Amortisation of customer relations and trademarks -968 -786
Integration and restructuring costs RSA Scandinavia -300 -949
Costs related to the sale of non-insurance products -162 -100
Other costs a) -500 -315
-1,930 -2,150
-1,815 -2,024

a) thereof DKK 180m in Q3 2023 related to restructuring costs and DKK 100m related to bankruptcy of Geflon, hereof DKK 50m in Q3 2023 and DKK 50m in Q1 2022

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Notes

DKKm 2023 2022
11 Tax
Tax on accounting profit/loss -1,308 -683
Difference between Danish and foreign tax rates 60 -28
Tax adjustment, previous years 64 -23
Adjustment of non-taxable income and costs 0 0
Change in valuation of tax assets -4 18
Change in tax rate -8 -30
Tax on permanent differences -10 -86
-1,206 -832
Effective tax rate % %
Tax on accounting profit/loss 25.2 22.0
Difference between Danish and foreign tax rates -1.2 1.0
Tax adjustment, previous years -1.2 1.0
Change in valuation of tax assets 0.1 1.0
Change in tax rate 0.2 -0.5
Tax on permanent differences 0.2 2.5
23.2 27.0

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Financial statements - Contents

Notes

DKKm

12 Intangible assets

2023 Trademarks and customer relations Total
Goodwill cost Softwarea) Assets under constructiona)
Cost
Cost at 1 January 20,673 12,287 2,597 369 35,926
Exchange rate adjustments -9 45 -31 -5 -1
Transferred from assets under construction to software 0 0 262 -262 0
Additions for the year 29 0 45 458 531
Disposals for the year 0 0 -12 -1 -13
Cost at 31 December 20,693 12,332 2,861 559 36,445
Amortisation and write-downs
Amortisation and write-downs at 1 January -104 -1,254 -1,851 0 -3,209
Exchange rate adjustments 4 -2 18 0 21
Amortisation for the year 0 -967 -274 0 -1,241
Impairment losses and write-downs for the year -29 0 -4 0 -33
Reversed amortisation 0 0 6 0 6
Amortisation and write-downs at 31 December -129 -2,223 -2,106 0 -4,459
Carrying amount at 31 December 20,564 10,110 755 559 31,987

Material Intangible assets

Trygg-Hansa Trademark DKK 2,569m not depreciated.
Trygg-Hansa Customer relations Private customers DKK 5,757m (DKK 6,425m at 31 December 2022) depreciated over 10 years. Remaining depreciation 8 years.
Trygg-Hansa Customer relations Commercial customers DKK 688m (DKK 815m at 31 December 2022) depreciated over 7 years. Remaining depreciation 5 years.

DKKm

12 Intangible assets

2022 Trademarks and customer relations Total
Goodwill cost Softwarea) Assets under constructiona)
Cost
Cost at 1 January 4,880 1,863 2,267 267 9,276
Exchange rate adjustments -34 -16 -29 -4 -84
Transferred from assets under construction to software 0 0 215 -215 0
Additions for the year 0 0 77 281 358
Additions, demerger of Trygg-Hansa, Codan Norway 15,827 10,441 74 40 26,382
Disposals for the year 0 0 -7 0 -7
Cost at 31 December 20,673 12,287 2,597 369 35,926
Amortisation and write-downs
Amortisation and write-downs at 1 January -104 -510 -1,637 0 -2,251
Exchange rate adjustments 0 12 19 0 31
Amortisation for the year 0 -756 -233 0 -988
Impairment losses and write-downs for the year 0 0 -7 0 -7
Reversed amortisation 0 0 7 0 7
Amortisation and write-downs at 31 December -104 -1,254 -1,851 0 -3,209
Carrying amount at 31 December 20,569 11,033 746 369 32,716

a) Hereof proprietary software and assets under construction DKK 522m (DKK 445m at 31 December 2022)

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Financial statements - Contents

Notes

12 Intangible assets (continued)

Impairment test

Goodwill

The value-in-use method is used when testing the Goodwill for Impairment.

Primary assumptions for impairment test:

When assessing the cash flow management has based its estimates of insurance revenue on the insurance portfolio adjusted to reflect the expected effect of business decisions and market development from past experiences. The portfolio is indexed with the wage and salary index. Gross claims are based on expected claims ratios, which corresponds to normalised large- and weather claims. Reinsurance is taken into account when looking at the overall insurance service result together with the expected expense ratio. Required returns are based on management's requirements for returns of the individual cash generation units and are not expected to change significantly in the near future.

Alka

In 2018, Tryg Forsikring acquired Forsikrings-Aktieselskabet Alka. The insurance activities were incorporated into the Group's business structure from 8 November 2018.

Comprises the sale of insurance products to customers under the 'Alka' brand.

At 31 December 2023, management performed an impairment test of the carrying amount of goodwill based on the allocation of the cost of goodwill to the cash-generating unit.

The cash flows appearing from the latest prognosis approved by management for the next 6 quarters are used when calculating the value in use of Private DK. The cash flows in the latest prognosis period have been extrapolated for financial years after the prognosis periods (terminal period) and adjusted for expected growth rates determined on the basis of expectations for the general economic growth. The required return is based on an assessment of the risk profile of the tested business activities compared with the market's expectations for the Group.

The impairment test shows a calculated value in use of approximately DKK 27.2bn (DKK 26.9bn) relative to the value of the CGU of DKK 15.4bn (DKK 13.7bn) and does not indicate any impairment in 2023. Goodwill amounts to DKK 4.2bn (DKK 4.2bn).

According to the sensitivity information below a change in the required return rate will have the highest effect on the equity. An increase in the required return of approx. $3.2\%$ will result in a write down of goodwill.

DKKm 2023 2022
12 Intangible assets (continued)
— Earned premium assumed CAGR 0-10 years 3 % 3 %
— Earned premium assumed CAGR > 10 years (terminal 2 % 2 %
— Required return before tax 10 % 9 %
— Expected level of combined ratio 81 % 82 %
Sensitivity information
Impact on the calculated present value from the following changes:
CAGR + 1.0 percentage point (0-10 years) 1.1bn 1.1bn
CAGR - 1.0 percentage point (0-10 years) -1.0bn -1.1bn
Required return +1.0 percentage point -3.8bn -4.1bn
Required return -1.0 percentage point 5.2bn 5.9bn
Combined ratio +1.0 percentage point -1.3bn -1.4bn
Combined ratio -1.0 percentage point 1.3bn 1.4bn

The above changes have no impact on equity

Norway

In 2022, Tryg Forsikring acquired the Norwegian branch Codan Norway. See note 29. The insurance activities were incorporated into the Group's business structure from 1 April 2022 and distributed under the Tryg Brand.

In 2017, Tryg Forsikring acquired Obos' insurance portfolio. The insurance activities were incorporated into the Group's business structure from 1 June 2017.

At 31 December 2023, management performed an impairment test of the carrying amount of goodwill based on the allocation of the cost of goodwill to the cash-generating unit.

The cash flows appearing from the latest prognosis approved by management for the next 6 quarters are used when calculating the value in use of private Norway. The cash flows in the prognosis period have been extrapolated for financial years after the prognosis periods (terminal period) and adjusted for expected growth rates determined on the basis of expectations for the general economic growth. The required return is based on an assessment of the risk profile of the tested business activities compared with the market's expectations for the Group.

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Financial statements - Contents

Notes

The impairment test shows a calculated value in use of approximately DKK 8.1bn (DKK 9.6bn) relative to the value of the CGU of DKK 3.8bn (DKK 3.3bn) and does not indicate any impairment in 2023. Goodwill amounts to DKK 1.1bn (DKK 1.2bn).

According to the sensitivity information below a change in the required return rate will have the highest effect on the equity. An increase in the required return of approx. 6.7% will result in a write down of goodwill.

DKKm 2023 2022
12 Intangible assets (continued)
— Earned premium assumed CAGR 0-10 years 3 % 3 %
— Earned premium assumed CAGR > 10 years (terminal) 2 % 2 %
— Required return before tax 11 % 9 %
— Expected level of combined ratio 88 % 88 %
Sensitivity information
Impact on the calculated present value from the following changes:
CAGR + 1.0 percentage point (0-10 years) 0.2bn 0.3bn
CAGR - 1.0 percentage point (0-10 years) -0.2bn -0.3bn
Required return -1.0 percentage point -1.0bn -1.4bn
Required return -1.0 percentage point 1.3bn 2.0bn
Combined ratio +1.0 percentage point -0.8bn -1.0bn
Combined ratio -1.0 percentage point 0.8bn 1.0bn

The above changes have no impact on equity

Sweden

In 2022, Tryg Forsikring acquired the Swedish branch Trygg-Hansa. See note 29. The insurance activities were incorporated into the Tryg Group's business structure from 1 April 2022 and distributed under the Trygg-Hansa Brand.

In 2016, Tryg Forsikring acquired Skandia's child and adult accident insurance portfolio. The insurance activities were incorporated into the Group's business structure from 1 September 2016.

At 31 December 2023, management performed an impairment test of the carrying amount of goodwill based on the allocation of the cost of goodwill to the cash-generating unit. Trygg-Hansa portfolio consists from 1 April 2022 of Trygg-Hansa, Moderna, Securator and Skandia, considered as one cash-generating unit. The reason behind the single cash-generating unit, is that they are all managed together as part of the Swedish private business and reported as part of the operating segment "Private".

Private SE comprises the sale of insurance products to private customers under the 'Trygg-Hansa' brand. Moreover, insurance is sold under the brands Atlantica, Blisport & MC and Moderna Djurförsäkringar. Sales take place through its own sales force, call centres and online.

The cash flows appearing from the latest prognosis approved by management for the next 6 quarters are used when calculating the value in use of "Sweden". The cash flows in the latest prognosis period have been extrapolated for financial years after the prognosis periods (terminal period) and adjusted for expected growth rates determined on the basis of expectations for the general economic growth. The required return is based on an assessment of the risk profile of the tested business activities compared with the market's expectations for the Group.

The impairment test shows a calculated value in use of approximately DKK 35.8bn (DKK 30.5bn) relative to the value of the CGU of DKK 27.6bn (DKK 26.3bn) and does not indicate any impairment in 2023. Goodwill amount to DKK 15.1bn (DKK 15.1bn).

According to the sensitivity information below a change in the required return rate will have the highest effect on the equity. An increase in the required return of approx. 2.1% will result in a write down of goodwill.

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Notes

DKKm 2023 2022
12 Intangible assets (continued)
— Earned premium assumed CAGR 0-10 years 3 % 2 %
— Earned premium assumed CAGR > 10 years (terminal) 3 % 2 %
— Required return before tax 10 % 10 %
— Expected level of combined ratio 79 % 79 %
Sensitivity Information
Impact on the calculated present value from the following changes:
CAGR + 1.0 percentage point (0-10 years) 1.6bn 1.5bn
CAGR - 1.0 percentage point (0-10 years) -1.5bn -1.4bn
Required return +1.0 percentage point -5.7bn -5.0bn
Required return -1.0 percentage point 8.4bn 7.1bn
Combined ratio +1.0 percentage point -1.7bn -1.5bn
Combined ratio -1.0 percentage point 1.7bn 1.5bn
The above changes have no impact on equity

Material Goodwill

Goodwill Alka DKK 4,242m

Goodwill Trygg-Hansa and Moderna DKK 15,049m

Goodwill Codan-Norge DKK 1,080m

Trademarks and customer relations

As at 31 December 2023 management performed an assessment of the carrying amounts of customer relations as an integral part of the Sweden, Norway and Alka portfolio goodwill test.

Software and assets under construction

As at 31 December 2023 management performed a test of the carrying amounts of software and assets under construction.

The impairment test compares the carrying amount with the estimated present value of future cash flows. The test did indicate an impairment of DKK 4m (DKK 7m) of it systems, due to higher related costs and some lower expected systems benefits, a write-down has been recognized. The cost is recognised as write-downs under insurance service expenses in the income statement.

Assets under construction are not depreciated but tested once a year for impairment or when if any indication of a decrease in value.

Amortised software is assessed for impairment at the balance sheet date or when there are indications that the future cash flow cannot justify the carrying amount.

If the recoverable amount is lower than the carrying amount, the difference is recognised in the income statement.

The recoverable amount is the higher of fair value less sales costs and value in use.

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Financial statements - Contents

Notes

13 Property, plant and equipment

DKKm Operating equipment Leases ROU equipment a) Leases ROU 'Group-occupied property b) Total
2023
Cost
Cost at 1 January 295 105 1,203 1,603
Exchange rate adjustments -2 0 -16 -19
Additions for the year 56 0 424 481
Disposals for the year -25 0 0 -25
Cost at 31 December 324 105 1,811 2,040
Accumulated depreciation and value adjustments
Accumulated depreciation and value adjustments at 1 January -133 -89 -510 -732
Exchange rate adjustments 1 0 9 10
Depreciation for the year -23 -9 -175 -207
Reversed depreciation and value adjustments 15 0 0 15
Accumulated depreciation and value adjustment at 31 December -141 -98 -676 -915
Carrying amount at 31 December 183 7 935 1,125

a) Lease assets (Right of use-assets (ROU)) equipment only consists of leases of vehicles with a lease term of three to four years. The monthly amounts are fixed and there is no option for purchase or extension. Short term leases are not recognised as Right of use-assets.

b) Lease assets (ROU), Group occupied property consists of leases of offices buildings. Contract terms are from 1 to 13 years and with yearly rent adjustments. Tryg Forsikring has no lease contracts with variable lease payments based on sale or similar.

2022

Cost
Cost at 1 January 251 103 983 1,337
Exchange rate adjustments -3 0 -19 -22
Additions for the year 28 0 95 123
Additions, demerger of Trygg Hansa, Codan Norway 20 2 144 166
Disposals for the year -1 0 0 -1
Cost at 31 December 295 105 1,203 1,603
Accumulated depreciation and value adjustments
Accumulated depreciation and value adjustments at 1 January -121 -75 -379 -575
Exchange rate adjustments 2 0 10 12
Depreciation for the year -15 -14 -141 -170
Reversed depreciation and value adjustments 1 0 0 1
Accumulated depreciation and value adjustment at 31 December -133 -89 -510 -732
Carrying amount at 31 December 162 16 693 871

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Notes

DKKm 2023 2022
14 Investment property
Fair value at 1 January 1,017 1,040
Exchange rate adjustments -30 -26
Additions for the year 0 1
Disposals for the year -588 -6
Value adjustments for the year a) 99 7
Fair value at 31 December 498 1,017
a) Value adjustment in the income statement for property held at the statement of financial position date recognised in value adjustments amounts DKK -31m
Total rental income amounts to DKK 46m (DKK 57m in 2022)
Total expenses amounts to DKK 9m (DKK 12m in 2022).
External experts were involved in valuing the majority of the investment properties.
Return percentages, weighted average 2023 2022
Business property -39.8 5.1
Office property 4.9 5.5
Residential property 5.0 4.0
Total 1.2 5.4

Sensitivity

The Group's property valuations are based on the market-based rental income and operating expenses of the individual property relative to the required rate of return. The most important factors impacting the valuations are the applied rates of return, annual net rental income and occupancy rates. The average rates of return applied are stated above.

Impacts on the fair value of properties 2023 2022
Increase in applied rate of return of 0.25% -20 -34
Decrease in applied rate of return of 0.25% 22 36
Decrease in net rental income of 3% -15 -30
Decrease in occupancy rate of 3% -3 -7
DKKm 2023 2022
--- --- ---
15 Equity investments in associates
Cost
Cost at 1 January 211 137
Additions for the year 69 55
Additions, demerger of Trygg-Hansa, Codan Norway 0 19
Disposals for the year 0 0
Cost at 31 December 280 211
Revaluations at net asset value
Revaluations at 1 January -174 -122
Reversed on sale 0 0
Value adjustments for the year -72 -53
Revaluations at 31 December -246 -174
Carrying amount at 31 December 34 37

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Financial statements - Contents

Notes

DKKm 2023 2022
16 Financial assets
Financial assets held for trading 20,621 19,852
Financial assets designated at fair value a) 50,593 50,593
Derivative financial instruments at fair value used for hedge accounting with value adjustment in other comprehensive income 0 78
Financial assets measured at amortised cost 3,576 4,090
Total financial assets 74,790 74,613
Financial assets at amortised cost only deviate to a minor extent from fair value.
Financial liabilities
Derivative financial instruments at fair value with value adjustments in the income statement 1,431 2,394
Derivative financial instruments at fair value with value adjustments in other comprehensive income 348 4
Financial liabilities at amortised cost 17,553 15,106
Total financial liabilities 15,332 17,504

a) Financial assets designated at fair value comprise bonds in the match portfolio.
Please refer to note 1 for valuation of subordinated loan capital at fair value. Other financial liabilities measured at amortised cost only deviate to a minor extent from fair value.

The Fair value hierarchy

Quoted market prices (level 1) consists of financial instruments that are quoted and traded in a principal and active market (markets generally accessible and with substantial volume and trade frequency).

Valuation based on observable input (level 2) consists of financial instruments that are valued substantially on the basis of observable input other than quoted prices for the instrument itself. If a financial instrument is quoted in a market that is not active, Tryg Forsikring bases its measurement on the most recent transaction price. For 2023 Tryg Forsikring has assessed whether quoted prices does represent fair value at the measurement date. Thus quoted prices derived from a brokered market are considered Level 2 input.

Adjustment is made for subsequent changes to market conditions, for instance, by including transactions in similar financial instruments that are assumed to be motivated by normal business considerations. For a number of financial assets and liabilities, no market exists.

In such cases, Tryg uses recent transactions in similar instruments and discounted cash flows or other generally accepted estimation and valuation techniques based on market conditions at the balance sheet date to calculate an estimated value. This category covers instruments such as derivatives valued on the basis of observable yield curves and exchange rates and illiquid mortgage bonds valued by reference to the value of similar liquid bonds. Equity investments includes private equity with underlying real estate.

Valuation based on significant non-observable input (level 3) consists of certain financial instruments based substantially on non-observable input. Such instruments primarily includes unlisted shares and some unlisted bonds. The fair value of investment property is also based on non-observable input. Please refer to note 14 and accounting policies section Investment property.

If, at the balance sheet date, a financial instrument's classification differs from its classification at the beginning of the year, the classification of the instrument changes. Changes are considered to have taken place at the balance sheet date. Developments in the financial markets can result in reclassifications between the categories. Some bonds have become illiquid and have therefore been moved from Quoted prices to the Observable input category, while other bonds have become liquid and have been moved from Observable input to the Quoted prices category.

Fair value hierarchy for financial instruments and investment property measured at fair value in the statement of financial position.

2023 Quoted prices Observable Input Non-observable Input Total
Investment property 0 0 498 498
Equity investments 142 3,699 97 3,939
Unit trust units 6,966 1,194 32 8,192
Bonds 26,543 30,128 373 57,045
Derivative financial instruments, assets 9 2,029 0 2,038
Derivative financial instruments, debt 0 -1,779 0 -1,779
33,660 35,271 1,001 69,932

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Financial statements - Contents

Notes

DKKm
16 Financial assets (continued)

2022 Consolidated references prices Observable Input Non-observable Input Total
Investment property 0 0 1,017 1,017
Equity investments 0 4,554 92 4,647
Unit trust units 6,917 1,377 36 8,330
Bonds 55,354 428 0 55,782
Derivative financial instruments, assets 15 1,748 0 1,763
Derivative financial instruments, debt 0 -2,398 0 -2,398
62,286 5,710 1,145 69,141

Bonds measured on the basis of observable inputs consist of Norwegian and Swedish bonds issued by banks and to some extent Danish semi-liquid bonds, where no quoted prices based on actual trades are available. External experts were involved in valuing the majority of the investment properties.

DKKm
2023
2022

16 Financial assets (continued)
Financial instruments measured at fair value in the statement of financial position on the basis of non-observable input:
Carrying amount at 1 January 1,145 1,114
Exchange rate adjustments -29 -25
Addition, demerger of Trygg-Hansa, Coden Norge 0 50
Gains/losses in the income statement 101 6
Purchases 373 9
Sales -591 -8
Transfers to/from the group 'non-observable input' 0 0
Carrying amount at 31 December 1,001 1,145
Gains/losses in the income statement for assets held at the statement of financial position date recognised in value adjustments 2 -1

DKKm
2023
2022

16 Financial instruments transferred from "Quoted prices" to "Observable input" 11,521 0.00

Transfers between the categories quoted prices and observable input mainly result from bonds that are reclassified either due to traded volume or the number of days between last transaction and the time of determination.

Reconciliation of Tryg Forsikring's Investment portfolio
Investment assets according to statement of financial 71,804 71,845
Other, hereof financial instrument in liabilities a) -6,763 -7,185
External customers c) -1,672 -1,972
Tryg Forsikring's Investment portfolio a) 63,369 62,688
Match portfolio 45,863 45,032
Free portfolio 17,506 17,656

a) Primarily debt relating to repos and derivatives.
b) The setup of Tryg Invest is impacting Tryg Forsikring's statement of financial position as external customers investments are booked under "Total other financial investments" with opposing liabilities entries as "other debt".

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Notes

DKKm

16 Financial assets (continued)

Derivative financial instruments

Derivatives with value adjustments in the income statement at fair value:

2023

DKKm Nominal Positive market value Negative market value Fair value in statement of financial position
Interest derivatives 64,765 1,221 -1,694 -473
Share derivatives 206 37 -5 32
Exchange rate derivatives^{a)} 13,065 942 -597 345
Inflation derivatives 5,918 354 0 354
Gross amount before offsetting 83,954 2,554 -2,295 258
Due after less than 1 year 13,656 979 -601 377
Due within 1 to 5 years 37,029 430 -372 57
Due after more than 5 years 33,269 1,145 -1,321 -176
2022
Interest derivatives 58,339 913 -2,453 -1,541
Share derivatives 221 53 -8 44
Exchange rate derivatives^{a)} 19,359 519 -249 270
Inflation derivatives 4,588 629 -38 591
Gross amount before offsetting 82,507 2,113 -2,749 -836
Due after less than 1 year 27,304 638 -535 103
Due within 1 to 5 years 31,393 605 -646 -41
Due after more than 5 years 23,810 870 -1,568 -698

a) hereof used for hedging of foreign entities nom. DKK 6.8bn (2022 DKK 6.6bn)*

Derivatives are used continuously as part of the cash and risk management carried out by Tryg Forsikring and its portfolio managers.

DKKm

16 Financial assets (continued)

Derivative financial instruments used in connection with hedging of foreign entities for accounting purposes.

Gains and losses on hedges charged to other comprehensive income:

2023 2022
Gains Losses Net Gains Losses Net
Gains and losses at 1 January 4,875 -4,161 715 3,986 -3,768 219
Value adjustments for the year 1,001 -872 130 889 -393 496
Gains and losses at 31 December 5,877 -5,033 844 4,875 -4,161 715

Value adjustments

Value adjustments of foreign entities recognised in other comprehensive income in the amount of:

2023 2022
Value adjustments at 1 January -2,347 -184
Value adjustment for the year -105 -2,215
Exchange rate adjustment for the year recognised in profit/loss 11 52
Value adjustments at 31 December -2,441 -2,347

Derivative financial instruments used in connection with hedging of foreign entities for accounting purposes consists of FX-forward contracts with a duration of 3 month and have a nominal value of SEK 6.4bn at an exchange rate of 64.11 and NOK 3.8bn at an exchange rate of 62.42.

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Notes

DKKm

17 Assets from reinsurance contracts

2023

Asset for incurred claims
Asset for Remaining Coverage^{a)} Present value of future cash flows Risk adjustment for non-financial risk Total
Balance as at 1 January 141 2,086 596 2,823
Reinsurance expenses 1,729 0 0 1,729
Claims recovered 0 -2,632 774 -1,858
Run-off previous years adjustments to the AIC 0 1,182 -547 636
Net income/expenses from reinsurance contracts held 1,729 -1,450 228 507
Finance expenses from reinsurance contracts held -34 -66 16 -84
Total amounts recognised in income statement 1,696 -1,516 243 423
Cash flows
Premiums paid net of ceding commissions and other directly attributable expenses paid^{a)} -1,800 0 0 -1,800
Recoveries from reinsurance^{b)} 0 1,614 0 1,614
Total Cash flows -1,800 1,614 0 -186
Closing balance assets from reinsurance contracts 36 2,184 840 3,060
Balance as at 31 December 36 2,184 840 3,060

a) Premiums paid include amounts from change in balance sheet and exchange rate adjustments
b) Recoveries from reinsurance contains recoveries, change in balance sheet and exchange rate adjustments
c) No recognised loss components

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DKKm

17 Assets from reinsurance contracts (continued)

2022

Asset for Incurred claims

Asset for Remaining Coverage^{a)} Present value of future cash flows Risk adjustment for non-financial risk Total
Opening balance re-insurance contract assets 185 1,639 420 2,244
Addition, demerger of Trygg-Hansa, Codan Norway 22 50 42 114
Balance as at 1 January 207 1,689 462 2,358
Reinsurance expenses 1,447 0 0 1,447
Claims recovered 0 -731 -501 -1,232
Run-off previous years adjustments to the AIC 0 8 353 361
Net income/expenses from reinsurance contracts held 1,447 -723 -148 575
Finance expenses from reinsurance contracts held -2 36 0 34
Total amounts recognised in income statement 1,444 -686 -148 610
Cash flows
Premiums paid net of ceding commissions and other directly attributable expenses paid^{a)} -1,511 0 0 -1,511
Recoveries from reinsurance^{b)} 0 1,084 282 1,366
Total Cash flows -1,511 1,084 282 -145
Closing balance assets from reinsurance contracts 141 2,086 596 2,823
Balance as at 31 December 141 2,086 596 2,823

a) Premiums paid include amounts from change in balance sheet and exchange rate adjustments
b) Recoveries from reinsurance contains recoveries, change in balance sheet and exchange rate adjustments
c) No recognised loss components

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DKKm 2023 2022
18 Cash at bank and in hand
Impairment charges for receivables from credit institutions
Additions 0 0
Reversals 0 0
Write-offs for the year, not previously written down for 0 0
Total Impairment charges 0 0
DKKm Stage 1 Stage 2 Stage 3 Total
Total Impairment IAS 39 provisions 31 December 2022 0 0 0 0
Effect of IFRS 9 transition 2 0 0 2
Total Impairment provisions, 1 January 2023 2 0 0 2
Transfer to stage 1 0 0 0 0
Transfer to stage 2 0 0 0 0
Transfer to stage 3 0 0 0 0
Additions 0 0 0 0
Reversals 0 0 0 0
Previously written down for impairment, now written off 0 0 0 0
Interest on impaired facilities 0 0 0 0
Total Impairment provisions, 31 December 2023 2 0 0 2
DKKm 2023 2022
--- --- --- ---
19 Current tax
Net current tax at 1 January 749 72
Exchange rate adjustments 3 10
Change to opening figure 29 -4
Addition, demerger Trygg-Hansa, Codan Norway 0 115
Current tax for the year -1,306 -401
Current tax on equity entries -33 -109
Tax paid for the year 175 1,066
Net current tax at 31 December -384 749
Current tax is recognised in the statement of financial position as follows:
Assets, current tax 5 847
Liabilities, current tax -389 -98
Net current tax at 31 December -384 749

Due to IFRIC 23, Tryg Forsikring A/S have previous included 80% of an expected repayment for unused tax losses in the closed Finnish branch in 2012

Tryg Forsikring A/S has received the decision from the Danish tax authorities. The decision has been appealed to National tax Tribunal and a new valuation and assessment of the expected outcome have been made. The expected probability to win the case at the National Tax Tribunal is less than 50%. The tax asset has therefore been written down in full.

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DKKm 2023 2022
20 Solvency II - Own funds
Solvency II - Own funds
Equity according to annual report 40,062 42,655
Proposed dividend -1,000 -2,570
Intangible assets -31,987 -32,716
Profit margin, solvency purpose 3,400 3,000
Taxes 1,660 1,896
Subordinate loan capital 3,052 3,697
Solvency II - Own funds 15,188 15,963

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DKKm

21 Provisions for insurance contracts

2023 Liability for remaining coverage Liabilities for incurred claims for contracts under the PAA
Excluding loss component Loss component Present value of future cash flows Risk adjustment for non-financial risk Total
Provisions for Insurance contracts
Balance as at 1 January 6,077 1 40,939 2,045 49,063
Insurance revenue -39,126 0 0 0 -39,126
Incurred claims and other directly attributable expenses 1,588 0 27,703 1,292 30,584
Insurance acquisition cash flows amortisation 3,371 0 0 0 3,371
Run-off previous years adjustments to the LIC -599 -1,136 -1,735
Insurance service expenses (gross) 4,959 0 27,105 156 32,219
Profit/loss on gross business -34,167 0 27,105 156 -6,906
Finance expenses from insurance contracts issued -4 0 2,106 88 2,190
Total Income statement (Gross) -34,170 0 29,211 244 -4,716
Cash flows
Insurance revenue received (a) 38,785 0 0 0 38,785
Claims and other directly attributable expenses paid (c) -1,588 0 -28,711 0 -30,298
Insurance acquisition costs cash flows (c) -3,371 0 0 0 -3,371
Total Cash flows 33,826 0 -28,711 0 5,116
Closing insurance contract liabilities 5,733 1 41,440 2,289 49,463
Balance as at 31 December 5,733 1 41,440 2,289 49,463

The calculated risk adjustment corresponds to the confidence level of 69.0 at 31 December 2023.
(a) Insurance revenue received contains ordinary premiums received, change in liability for remaining coverage from business combinations (Trygg-Hansa), change in debt and receivable and exchange rate adjustment from local currency to group currency.
(b) Claims and other directly attributable expenses paid contains claims paid, claims from IFRS 3 business combinations (Trygg-Hansa), change in debt and receivable and exchange rate adjustment from local currency to group currency. Liability for remaining coverage contains administrations costs related to insurance contracts.
(c) Tryg Forsikring has chosen to expense acquisition cost as they incur.

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DKKm

21 Provisions for insurance contracts (continued)

2022 Liability for remaining coverage Liabilities for incurred claims for contracts under the PAA
Excluding loss component Loss component Present value of future cash flows Risk adjustment for non-financial risk Total
Provisions for Insurance contracts
Opening balance
Insurance contract liabilities 4,506 0 26,947 1,516 32,968
Balance as at 1 January 4,506 0 26,947 1,516 32,968
Addition, demerger of Trygg-Hansa, Coden Norway 1,980 0 16,129 410 18,519
Net balance 6,486 0 43,075 1,926 51,488
Insurance revenue -38,365 0 0 0 -38,365
Incurred claims and other directly attributable expenses 1,833 0 27,508 1,068 30,409
Insurance acquisition cash flows amortisation 2,868 0 0 0 2,868
Run-off previous years adjustments to the LIC -373 -746 -1,120
Losses on onerous contracts and reversal of those losses 0 1 0 0 1
Insurance service expenses (gross) 4,700 1 27,134 321 32,156
Profit/loss on gross business -33,668 1 27,134 321 -6,212
Finance expenses from insurance contracts issued -8 0 -2,410 -203 -2,621
Total income statement (Gross) -33,677 1 24,724 119 -8,833
Cash flows
Insurance revenue received (a) 37,969 0 0 0 37,969
Claims and other directly attributable expenses paid (c) -1,833 0 -26,860 0 -28,694
Insurance acquisition costs cash flows (c) -2,868 0 0 0 -2,868
Total Cash flows 33,268 0 -26,860 0 6,408
Closing insurance contract liabilities 6,077 1 40,939 2,045 48,063
Balance as at 31 December 6,077 1 40,939 2,045 48,063

The calculated risk adjustment corresponds to the confidence level of 68.0 at 31 December 2022.
(a) Insurance revenue received contains ordinary premiums received, change in liability for remaining coverage from business combinations (Trygg-Hansa), change in debt and receivable and exchange rate adjustment from local currency to group currency.
(b) Claims and other directly attributable expenses paid contains claims paid, claims from IFRS 3 business combinations (Trygg-Hansa), change in debt and receivable and exchange rate adjustment from local currency to group currency. Liability for remaining coverage contains administrations costs related to insurance contracts.
(c) Trygg Forsikring has chosen to expense acquisition cost as they incur.

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Notes

DKKm 2023 2022
22 Pensions and similar obligations
Jubilees, pensions and other obligations 39 37
Compensation liability 12 24
Recognised liability 51 61
Defined-benefit pension plans:
Present value of pension obligations funded through operations 26 24
DKKm 2023 2022
--- --- ---
Specification of change in recognised pension obligations:
Recognised pension obligation at 1 January 24 29
Exchange rate adjustments -2 -1
Capital cost of previously earned pensions 6 1
Actuarial gains/losses 2 2
Paid during the period -4 -7
Recognised pension obligation at 31 December 26 24
Total pensions and similar obligations at 31 December 26 24
Total recognised obligation at 31 December 77 85
Specification of pension cost for the year:
Present value of pensions earned during the year 1 1
Total year's cost of defined-benefit plans 1 1

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Notes

DKKm 2023 2022
The premium for the following financial years is estimated at 1 1
Number of pensioners 102 110
Assumptions used % %
Discount rate 3.0 2.7
Salary adjustments 3.8 3.8
Pension adjustments 2.4 1.7
G adjustments 3.5 3.5
Turnover 7.0 7.0
Employer contributions 19.1 19.1
Mortality table K2013 K2013

Description of the Swedish plan

Trygg-Hansa, a branch of Tryg Forsikring A/S, complies with the Swedish industry pension agreement, the FTP plan, which is insured with Forsikringsbranschens Pensionskassa - FPK.

Under the terms of the agreement, the Group's Swedish branch has undertaken, along with the other businesses in the collaboration, to pay the pensions of the individual employees in accordance with the applicable rules.

The FTP plan is primarily a defined-benefit plan in terms of the future pension benefits. FPK is unable to provide sufficient information for the Group to use defined-benefit accounting. For this reason, the Group has accounted for the plan as if it were a defined-contribution plan in accordance with IAS 19.30.

This years premium paid to FPK amounted to DKK 18m (DKK 21m in 2022), which is about 2.3% (4.2% in 2022) of the annual premium in FPK (2022). FPK writes in its annual report for 2022 that it had a solvency ratio of 135 at 31 December 2022 (Solvency ratio 139 for 31 December 2021).

The Solvency Ratio is defined as the own funds relative to the solvency capital requirement.

DKKm 2023 2022
23 Deferred tax
Tax asset
Operating equipment -1 25
Bonds 4 17
Capitalised tax loss 0 137
4 179
Tax liability
Intangible rights 2,168 2,368
Land and buildings -2 0
Debt and provisions -1 46
Contingency funds 1,156 1,173
3,321 3,587
Deferred tax 3,317 3,408
Development in deferred tax
Deferred tax at 1 January 3,492 806
Exchange rate adjustments -14 -33
Change to opening figure -38 19
Change to deferred tax rate on opening figures 2 30
Addition, demerger of Trygg-Hansa, Codan Norway 0 2,317
Change in deferred tax recognised in income statement -308 347
Change in valuation of tax asset 4 -17
Change in tax on tax loss to carry forward 179 24
Change in deferred tax recognised on equity 0 -1
Deferred tax at 31 December 3,317 3,492

Tax value of non-capitalised tax loss

Loss determined according to Swedish, Finnish, German, Belgium, Dutch and Austrian rules can be carried forward indefinitely. In Switzerland tax losses can be carried forward 7 years.

The losses are not recognised as tax assets until it has been substantiated that the company can generate sufficient future taxable income to offset the tax loss.

The total current and deferred tax relating to items recognised in equity is recognised in the statement of financial position in the amount of DKK -33m (DKK -109m at 31 December 2022).

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Notes

DKKm 2023 2022
24 Other provisions
Other provisions at 1 January 94 40
Exchange rate adjustment 0 -1
Change in provisions 129 55
Other provisions 31 December 223 94

Other provisions relates to provisions for the Group's own insurance claims, restructuring costs and bankruptcy of Gefion. Additions to the provision for restructuring costs and other provisions during the year amounts to DKK 238m (DKK 81m at December 2022) and use of existing restructuring provisions amounts to DKK 109m (DKK 28m at December 2022).

Other provisions at 31 December 2023 excluding own insurances amounts to DKK 222m (DKK 88m at 31 December 2022).

25 Other debt

Other debt amounts to DKK 7,460m (DKK 5,792m at 31 December 2022) and mainly consists of debt related to external customers' investments in Kapitalforeningen Tryg Invest Funds, unsettled fund transactions, leasing and accrued costs. Debt related to external customers' investments in Kapitalforeningen Tryg Invest Funds amounts to amounts to DKK 1,672m (DKK 1,972m at 31 December 2022).

DKKm 2023 2022
25 Other debt
Maturity of undiscounted lease liabilities
Due 1 year or less 202 181
Due 2-5 years 465 399
Due more than 5 years 625 359
Total lease liabilities 31 December 1,293 939
Lease liabilities included in the statement of financial position
Hereof future cash flow of contract options 45 44
Amounts recognised in statement of cash flow
Total cash out-flow for leases 211 194
Amounts recognised in income statement
Interest on lease liabilities -51 -38

There are no short team-leases recognised in the financial statement.

Debt related to lease are included in Other debt. Please refer to note 13 for specification of ROU assets.

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Notes

DKKm

26 Contractual obligations, collateral and contingent liabilities

Contractual obligations Obligations due by period
2023 <1 year 1-3 years 3-5 years > 5 years Total
Other contractual obligations a) 1,010 742 451 11 2,214
1,010 742 451 11 2,214
2022 <1 year 1-3 years 3-5 years > 5 years Total
Other contractual obligations a) 747 755 424 11 1,936
747 755 424 11 1,936

a) Other contractual obligations mainly consists of investment commitments, IT and outsourcing agreements.
Please refer to note 13 for lease agreements recognised as ROU.

2023

Tryg Forsikring has signed the following contracts above DKK 50m:

Tryg Forsikring is committed to invest in some investment funds. The commitment amounts to DKK 909m of which DKK 284m are expected called during 2024 and additionally DKK 625m within 5 years.

Tryg Forsikring has signed IT infrastructure agreements with commitments amounting to DKK 737m within 5 years.

2022

Tryg Forsikring has signed the following contracts above DKK 50m:

Tryg Forsikring is committed to invest in some investment funds. The commitment amounts to DKK 1,196m of which DKK 363m are expected called during 2023 and additionally DKK 833m within 5 years.

Tryg Forsikring has signed IT infrastructure agreements with commitments amounting to DKK 416m within 5 years.

The Danish companies in the Tryg Group are jointly taxed with TryghedsGruppen smba. The companies and the other jointly taxed companies are liable for any obligations to withhold taxes at source on interest, royalties, dividends and income taxes etc. in respect of the jointly taxed companies.

DKKm

26 Contractual obligations, collateral and contingent liabilities (continued)

Tryg Livsforsikring A/S, Forsikrings-Aktieselskabet Alka Liv II and Holmia Livförsäkring AB have registered the following assets as having been held as security for the insurance provisions:

2023 2022
Equity investments 463 313
Bonds 553 748
Interest and rent receivable 3 2
Total 1,019 1,063

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Notes

DKKm

26 Contractual obligations, collateral and contingent liabilities (continued)
Offsetting and collateral in relation to financial assets and obligations

Collateral which is not offset in the statement of financial position
2023 Gross amount before offsetting Offsetting According to the statement of financial position Further offsetting, master netting agreements Collateral Net amount
Assets
Reverse repos 59 0 59 0 -59 0
Derivative financial instruments 2,554 -516 2,038 -1,223 -788 27
2,613 -516 2,096 -1,223 -847 27
Liabilities
Repo debt 4,645 0 4,645 0 -4,645 0
Derivative financial instruments 2,295 -516 1,779 -1,223 -434 123
6,940 -516 6,424 -1,223 -5,079 123

2022

Assets
Reverse repos 194 0 194 0 -194 0
Derivative financial instruments 2,114 -350 1,763 -1,255 -456 52
2,308 -350 1,958 -1,255 -551 52
Liabilities
Repo debt 4,222 0 4,222 0 -4,222 0
Derivative financial instruments 2,748 -350 2,398 -1,255 -1,052 91
6,970 -350 6,620 -1,255 -5,274 91

Financial assets and liabilities are offset and the net amount reported when the Group and the counterparty have a legally enforceable right of set-off and have agreed to settle on a net basis or to realise the asset and settle the liability.

Positive and negative fair values of derivative financial instruments with the same counterparty are offset if it has been agreed to settle contractual payments on a net basis when cash payments are made or collateral is provided on a daily basis in case of fair value changes. The Group's netting of positive and negative fair values of derivative financial instruments may be cleared through LCH (CCP clearing).

Furthermore, netting is carried out in accordance with enforceable master netting agreements. Master netting agreements and similar agreements entitle parties to offset in the event of default, which further reduces the exposure to a defaulting counterparty but does not meet the conditions for accounting offsetting in the balance sheet.

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Notes

DKKm

26 Contractual obligations, collateral and contingent liabilities (continued)

Contingent liabilities

Price adjustments 2016-2020

The Consumers Ombudsman (FO) has raised doubts about the lawfulness of the price increases in Denmark between 2016 and 2019 and has therefore mentioned the possibility to pursue a compensation on behalf of some customers. The case is related to a part of the private portfolio in Denmark.

The FO has now brought the case to court. Tryg Forsikring does not agree with the FO's assessment as the company believes it has followed the guidelines stated by the Danish FSA in terms of price increases. Tryg Forsikring has given mandate to an external lawyer to produce a legal judgement, this is unchanged from previous assessments, the probability of winning the case remains higher than the probability of losing the case. The case is expected to be tried in court in February 2024.

Management has decided not to disclose an estimated amount but this is deemed to be immaterial.

Other

Companies in the Group are party to a number of other disputes in Denmark, Norway and Sweden, which management believes will not affect the Group's financial position significantly beyond the obligations recognized in the statement of financial position at 31 December 2023.

DKKm

27 Related parties

Tryg Forsikring has no related parties with a controlling influence other than the parent company Tryg A/S, TryghedsGruppen smba and the subsidiaries of TryghedsGruppen smba (other related parties). Related parties include the Supervisory Board, the Executive Board (which is considered Key Management) and their members' family.

Premium Income

-Parent company (TryghedsGruppen smba) 0.5 0.6
-Key management 0.6 0.6
-Other related parties 2.6 2.3

Claims payments

-Parent company (TryghedsGruppen smba) 0.3 0.1
-Key management 0.1 0.2
-Other related parties 0.3 0.3

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Notes

27 Related parties (continued)

Specification of remuneration

DKKm 2023 Number of persons Base salary incl. car allowance Share-based variable salary a) Cash variable salary b) Pension Total
Supervisory Board 16 12 0 0 0 12
Executive Board 7 30 18 10 8 66
Risk-takers 12 15 2 2 2 21
Risk-takers staff functions 24 41 9 7 7 65
Risk-takers Independent 4 8 0 0 1 10
Risk-takers other 28 66 18 11 12 107
91 172 48 30 30 280

a) Total expenses recognised in 2023 for matching shares and conditional shares allocated in 2023 and previous year. For matching shares and conditional shares allocated to Executive Board in 2023, please refer to "Corporate governance" in Management review. For further details on remunerations of Supervisory Board and Executive Board, please refer to "Corporate governance" in Management review.

b) Including non-competition clause

Of which retired Number of persons Severance pay
Supervisory Board 2 0
Executive Board c) 2 14
Risk-takers 0 0
4 14

c) Severance pay is included in the remuneration table above in all categories, for a split please see the Remuneration report 2023 on Tryg.com

DKKm 2022

DKKm 2022 Number of persons Base salary incl. car allowance Share-based variable salary a) Cash variable salary Pension Total
Supervisory Board 18 11 0 0 0 11
Executive Board 4 31 16 0 8 55
Risk-takers Investment 11 15 1 2 2 20
Risk-takers staff functions 23 39 7 6 7 59
Risk-takers Independent control functions 4 8 0 0 1 10
Risk-takers other functions 31 68 15 11 12 107
91 172 40 19 29 261

c) Total expenses in 2022 for matching shares and conditional shares allocated in 2022 and previous year.

Of which retired Number of persons Severance pay
Supervisory Board 4 0
Executive Board 0 0
Risk-takers 2 0
6 0

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27 Related parties (continued)

Base salary are charges incurred during the financial year. Variable salary includes the charges for conditional shares, which are recognised over a deferral period up to 4 years. Reference is made to section 'Corporate governance' of the management's review on the corresponding disbursements. The Executive Board and risk-takers are included in incentive programmes. Please refer to note 5 for more information.

The members of the Supervisory Board in Tryg Forsikring are paid with a fixed remuneration and are not covered by the incentive schemes.

The members of the Executive Board is paid a fixed remuneration, pension, car allowance, special allowances, and staff benefits.

The variable salary is awarded with 40% cash, and 60% conditional shares which are deferred for 4 years. Please refer to 'Corporate governance'.

Each member of the Executive Board is entitled to 12 months' notice and severance pay equal to 12 months' salary plus pension contribution. If a change of control clause is actioned COO is entitled to severance pay equal to 36 months' salary.

Risk-takers are defined as employees whose activities have a significant influence on the company's risk profile. The Supervisory Board decides which employees should be considered to be risk-takers.

Parent company

In 2023 Tryg Forsikring A/S paid Tryg A/S DKK 7,030m (1,200m in 2022)

Intra-Group trading involved 2023 2022
- Providing and receiving services 9 0
- Interest expenses 0 -6
- Intra-group account 90 0

Intra-group transactions

Administration fee, etc. is fixed on a cost-recovery basis.

Intra-group accounts are offset and carry interest on market terms.

The companies in Tryg Forsikring have entered into reinsurance contracts on market terms.

Transactions with Group undertakings have been eliminated in the consolidated financial statements in accordance with the accounting policies.

28 Financial highlights

Please refer to page 48

100

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Notes

29 Acquisition activities

2023

Undo

29 December 2023 Tryg Forsikring acquired all the outstanding shares in Undo Forsikringsagentur A/S. Tryg Forsikring had prior to the acquisition a non-controlling interest in Undo and Undo is now part of the Tryg Group. The acquisition affects the Financial statement from 29 December 2023:

If the activities were included with a full year, the premium income and the insurance service result would not be significantly affected.

DKKm

29 Net assets acquired

Assets Undo 2023 (DKKm) RSA Scandinavia 2022 (DKKbn)
Intangible assets 0.0 11.3
Tangible assets 0.0 0.2
Financial assets 62.2 23.9
Total reinsurance of provisions 0.0 0.1
Receivables 0.0 3.7
Other assets and accrued income 15.4 0.9
Liabilities
Total provisions for insurance contracts 0.0 19.8
Debt and accruals and deferred income 72.8 7.4
Total identifiable net assets acquired 4.8 12.9
Purchase price (Shares in Tryg Forsikring A/S) 34.0 29.9
Goodwill 29.2 17.0

The Group has not incurred any significant acquisition costs in connection with the closed acquisition. The purchase price is final. In connection with the acquisition, a sum was paid which exceeds the fair value of the identifiable acquired assets.

It has not been decided how the activities in Undo will be integrated into Tryg Forsikring hence the excess value (Goodwill) will be expensed at the acquisition date.

29 Acquisition activities (continued)

2022

RSA Scandinavia (Trygg-Hansa and Codan Norway)

Acquisition of activities

Trygg-Hansa and Codan Norway were merged into Tryg Forsikring A/S from 1 April 2022. Holmia was acquired as part of the merger. Following the merger the result for Trygg-Hansa, Codan Norway and Holmia Livsforsikring is included in the result from 1 April 2022

The measurement at fair value of identifiable acquired assets and liabilities at the acquisition date, including intangible assets (customer relations and brands) and provisions for insurance contracts, results in a goodwill of DKK 17.0bn. This goodwill relates to expected synergies between the acquired activities and the Group's existing activities. The goodwill acquired is not tax deductible

As the acquisition date was 1 April 2022, the acquired businesses have not impacted the Group's premium income or net income for the first quarter of 2022. Due to the ongoing system integration of the acquired activities, including the migration of policy administration systems, it is not possible to publish the full year premium income and net income for the acquired businesses separately. If the acquisition date was 1 January 2022 the premium income of the Group would have been DKK 36.5bn and net income of the Group would have been DKK 2.1bn. The figures are preliminary. The determination of these pro forma amounts for premium income and net income for the period to the acquisition is based on the following significant assumptions:

  • Premiums and claims have been calculated on the basis of the fair values determined in the acquisition balance sheets for premium and claims provisions, rather than the original carrying amounts.
  • Other costs, including amortisation of intangible assets, have been calculated on the basis of the fair values determined in the acquisition balance sheets, rather than the original carrying amounts.

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Notes

30 Accounting policies

The consolidated financial statements are prepared in accordance with the IFRS Accounting Standards as adopted by the EU on 31 December 2023 and the additional Danish disclosure requirements of the Danish Financial Business Act on annual reports prepared by listed financial services companies. The annual report of the parent company is prepared in accordance with the executive order on financial reports presented by insurance companies and lateral pension funds issued by the Danish FSA.

The following deviations are only relevant concerning presentation between the group and parent:

  • "The Executive order on financial reports by insurance companies and lateral pension funds" issued by the Danish FSA from May 2023 implement elements from the Solvency II regime, which sets down the basic principles for the calculation of insurance provisions;

(i) Best estimate of the present value of expected future cash flows for incurred insurance

(ii) A risk margin to cover the risk of deviation between best estimate and final execution of future cash flows

(iii) An interest rate curve laid down for Solvency II. Tryg Forsikring uses the interest rate curve without adjustment.

  • Solvency II incorporates the expected profit in the capital base at the time when insurance is incurred.

  • Premium income represents gross premiums written during the year, net of reinsurance premiums and adjusted for changes in premium provisions, corresponding to an accrual of premiums to the risk period of the policies, in the reinsurers' share of the premium provisions, and the change in profit margin and risk margin.

  • The amendment to IFRS 3 Business Combinations introduced by IFRS 17 requires that claims provisions acquired should be presented as insurance revenue. Claims reserves acquired before the initial application date 01.01.2023 will be presented as insurance revenue based on the expected cash flows as of the acquisition date. The reclassification refers to Insurance revenue and Gross claims relating to Claims provisions from the Trygg-Hansa and Codan Norway acquisition (Tryg Forsikring Group). This differs from recognition in Tryg Forsikring A/S (parent company) according to The Danish FSA's executive order.

  • Bonus and premium discounts will be presented as Insurance service expenses (Claims costs) in Tryg Forsikring group and under "Bonus and premium" rebate in Tryg Forsikring A/S (parent company).

  • Unwinding and discounting are presented as part of Net finance income/expenses from insurance and net finance income/expenses from reinsurance in Tryg Forsikring Group and under "Return and value adjustment on insurance provisions" in Tryg Forsikring parent.

  • Changes in risk margin related to claims provisions are deducted and presented in a separate line, change in risk margin on net basis for Tryg Forsikring A/S (parent).

  • Movement in inflation swaps is included in 'claims costs' in Tryg Forsikring parent group and under 'investment activities' in Tryg Forsikring Group.

  • Under IFRS 17, specific risk adjustment is divided into a part related to recoveries from reinsurance contracts held and a gross amount from liability for incurred claims. In Tryg Forsikring A/S (parent company) total risk adjustment is presented under Claims provisions on a net basis.

  • Premium provisions are stated at the present value of the best estimate of the expected payments for future insurance events covered by existing insurance policies. In Tryg Forsikring insurance is mainly signed for one year. Expected payments include claims and costs for claims handling, other costs as well as bonuses and discounts.

  • Profit margin is the expected profit of the remaining period of cover for written insurance. Profit margin is calculated as the difference between premiums for future periods of cover for written insurance, and the expected payments included in the premium provision. The profit margin is deducted with the portion of the risk margin attributable to the settlement of premium provision. If the expected present value of future payments and risk margin for a portfolio of insurance policies with similar risks exceeds the premium, the profit margin for this portfolio is recognised at zero.

Changes in the present value of the expected payments as a result of the change in the yield curve, as well as unwinding of the profit margin, are transferred to return and value adjustment on insurance provisions. Claims provisions are calculated at the present value of best estimate of incurred claims, covered by incurred insurance. Tests are continuously performed to ensure the adequacy of the liability for insurance contracts. In performing these tests, current estimates of future fulfilment cash flows of claims, including direct and indirect claims handling costs are used. Any deficiency results in an increase in the relevant liability, and the adjustment is recognised in the income statement.

  • Depreciation related to some intangible assets, such as customer relationship and distribution will be presented in the line item "Acquisition costs and administration expenses".

Change in accounting policies following implementation of IFRS 9 and IFRS 17

This is the first set of the Group's annual financial statements in which IFRS 17 Insurance Contracts and IFRS 9 Financial Instruments

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Notes

have been applied. As a result, Tryg Forsikring has restated comparative amounts and the presentation of the Profit and loss and the balance sheet as at 1 January 2023. Except for the changes mentioned, the accounting policies have been applied consistently for all periods presented in these consolidated financial statements.

IFRS 17, as adopted by EU, has been implemented with effect from 1 January 2023. The standard establishes principles for the recognition, measurement, presentation and disclosure of insurance contracts and reinsurance contracts held. It replaces IFRS 4 – Insurance contracts.

Changes in accounting policies from the adoption of IFRS 17 have been applied using a full retrospective approach at 1 January 2022 to the extent practicable. Tryg Forsikring has:

  • identified, recognised and measured each group of insurance and reinsurance contracts as if IFRS 17 had always been applied;
  • identified, recognised and measured any assets for insurance acquisition cash flows as if IFRS 17 had always been applied;
  • derecognised previously reported balances that would not have existed if IFRS 17 had always been applied; and
  • recognised any resulting net difference in equity. The carrying amount of goodwill from previous business combinations was not adjusted.

In IFRS 17 a general measurement model measures groups of contracts based on the estimates of the present value of future cash flows that are expected as the contracts are

fulfilled. The general model is based on present value of future cash flows, adjusted to reflect the time value of money, including a risk adjustment and a contractual service margin. The contractual service margin represents the unearned profit to be recognised in the statement of profit or loss when services are provided in future periods. At each reporting date, the fulfilment cash flows are remeasured using current assumptions.

IFRS 17 requires that a risk margin is estimated. Tryg Forsikring uses a cost of capital approach, which is also prescribed under Solvency II. A cost of capital approach estimates the capital which a third party would need to hold, in order to protect itself from the underlying risks associated with the insurance contract liabilities, and which cannot be mitigated in the market. IFRS 17 requires that the risk margin is split into both a gross margin and a ceded margin.

The gross margin does not play a role in Tryg Forsikrings internal management of capital and reserves, and is constructed for reporting purposes only. Tryg Forsikring's business is entirely focused on non-life insurance and it is relatively short-tail. This makes Tryg Forsikring eligible to use the premium allocation approach as simplification for measurement. In some cases e.g. when Tryg Forsikring in the future acquire portfolios the premium allocation model may not be applied. In these cases the general model will apply.

The premium allocation model is similar to Tryg Forsikring's previous accounting principles. Tryg Forsikring has in line with the current

accounting principle chosen to expense acquisition cost as they incur. This means that the financial effect of implementing IFRS 17 is limited.

The main impact will be on presentation of profit and loss compared to previously:

  • Insurance revenue
    Insurance revenue is the amount recognised for services provided in the period. Predominantly on the basis of the passage of time. The previous top-line 'gross earned premium' was measured in the same way.
  • Insurance service expenses
    Insurance service expenses comprise 'Acquisition costs', 'claims costs' and 'administration expenses'. Previously,
    (i) 'Bonus and premium discounts' were off set in 'Gross earned premium'. Under IFRS 17 it will be presented as 'Claims costs'
    (ii) 'Onerous contracts' were off set in 'Gross earned premiums' as 'unexpired risk'. Under IFRS 17 it will be presented as 'Claims costs'
    (iii) Movement in inflation swaps were included in 'claims costs'. Going forward the movements will be included in 'Investment activities'.
  • Net expenses from reinsurance contracts
    Net expenses from reinsurance contracts comprise payments to and recoveries from reinsurance contracts held. Under IFRS 17 these will be presented in profit and loss as a single net amount including changes in a specific risk adjustment. Previously, amounts recovered from reinsurers and reinsurance

expenses were presented separately and off set in insurance contracts.

  • 'Insurance service result' is the result of 'Insurance revenue', 'Insurance service expenses' and 'Net expenses from reinsurance contracts'.

Statement of financial position presentation has been changed following IFRS 17. The carrying amount of portfolios of

  • reinsurance contracts held that are assets Comprises reinsurer's share of premiums and claims provisions and receivables and debt relating to reinsurance
  • insurance contracts issued that are liabilities Comprises provisions for premium, claims, bonuses and premium discounts and receivables and debt relating to policyholders

Acquired portfolios

The amendment to IFRS 3 Business Combinations introduced by IFRS 17 that requires a entity to classify contracts acquired as insurance contracts based on the contractual terms and other factors at the date of acquisition. Claims reserves acquired before the initial application date 1 January 2023 will be presented as insurance revenue based on the expected cash flows as of the acquisition date. IFRS 9 has been implemented with effect from 1 January 2023. The standard includes new provisions governing 'classification and measurement of financial assets', 'Impairment of financial assets' and 'hedge accounting'. Implementation of IFRS 9 has not lead to reclassifications.

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Accounting regulation

Implementation of changes to accounting standards and interpretation in 2023

The International Accounting Standards Board (IASB) has issued several changes to the international accounting standards, and the International Financial Reporting Interpretations Committee (IFRIC) has also issued a number of interpretations.

No standards have been implemented for the first time for the accounting year that began on 1 January 2023 that will have a significant impact on the Group except IFRS 9 and IFRS 17. See below regarding IFRS 9 'Financial Instruments'

Significant accounting estimates and assessments

The preparation of financial statements under IFRS requires the use of certain critical accounting estimates and requires management to exercise its judgement in the process of applying the Group's accounting policies. The areas involving more judgement or complexity, or areas where assumptions and estimates are significant to the consolidated financial statements are:

  • Insurance and reinsurance contracts
  • Fair value of financial assets and liabilities
  • Valuation of property
  • Business Combinations
  • Measurement of Goodwill, Trademarks and Customer relations
  • Control of subsidiaries

Insurance and reinsurance contracts

Estimates of insurance contracts liabilities and especially liability for incurred claims represent the Group's most critical accounting estimates, as these provisions involve several uncertainty factors. Similarly, the estimation of recoveries from reinsurers may be significant.

Changes in the following key assumptions may change the fulfilment cash flows materially:

  • assumptions about the contract boundary;
  • assumptions about level of aggregation;
  • assumptions about claims development; and
  • assumptions about discount rates, including any illiquidity premiums.

Fulfilment cash flows comprise:

  • estimates of future cash flows;
  • an adjustment to reflect the time value of money and the financial risks related to future cash flows, to the extent that the financial risks are not included in the estimates of future cash flows; and
  • a risk adjustment for non-financial risk.

The expected fulfilment cash flows are similarly applied to reinsurance contract assets.

The sensitivity of the key assumptions and the underlying assumptions and development of discount rates are disclosed in note 1.

Fair value of financial assets and liabilities

Measurements of financial assets and liabilities for which prices are quoted in an active market or which are based on generally accepted models with observable market data are not subject to material estimates. For securities that are not listed on a stock exchange, or for which no stock exchange price is quoted that reflects the fair value of the instrument, the fair value is determined using a current OTC price of a similar financial instrument or using a model calculation. The valuation models include the discounting of the instrument cash flow using an appropriate market interest rate with due consideration for credit and liquidity premiums.

Valuation of property

The fair value is calculated based on a market-determined rental income, as well as operating expenses in proportion to the property's required rate of return in per cent. Investment property is recognised at fair value. The calculation of fair value is based on market prices, considering the type of property, location and maintenance standard, and based on a market-determined rental income and operating expenses in proportion to the property's required rate of return. Cf. note 13, 14 and 16.

Business Combinations

In Business Combinations, significant assessments are made when considering the fair value of the assets required and liabilities assumed and when identifying intangible assets, such as Trademarks, Customer relations and goodwill as part of the transactions.

Measurement of Goodwill, Trademarks and Customer relations

Goodwill, Trademarks and Customer relations was acquired in connection with the acquisition of businesses. Goodwill is allocated to the cash-generating units under which management manages the investment. The carrying amount is tested for impairment at least annually. Impairment testing involves estimates of future cash flows and is affected by several factors, including discount rates and other circumstances dependent on economic trends, such as customer behaviour and competition. Cf. note 12.

Control of subsidiaries

Control of subsidiaries is assessed yearly. Hence, whether a subsidiary should still be part of the consolidation on line by line basis or as a single line item in the balance sheet.

Description of accounting policies

Recognition and measurement

The annual report has been prepared under the historical cost convention, as modified by the revaluation of owner-occupied property, where increases are recognised in other comprehensive income, and revaluation of investment property, financial assets held for trading and financial assets and financial liabilities (including derivative instruments) at fair value are recognised in the income statement.

Assets are recognised in the statement of financial position when it is probable that future economic benefits will flow to the Group, and the value of such assets can be measured reliably. Liabilities are recognised in the statement of financial position when the Group has a legal or constructive obligation as a result of a prior event, and it is probable that future economic benefits will flow out of the Group, and the value of such liabilities can be measured reliably.

On initial recognition, assets and liabilities are measured at cost, with the exception of financial

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assets, which are recognised at fair value. Measurement after initial recognition is affected as described below for each item. Anticipated risks and losses that arise before the time of presentation of the annual report and that confirm or invalidate affairs and conditions existing at the statement of financial position date are considered at recognition and measurement.

Income is recognised in the income statement as earned, whereas costs are recognised by the amounts attributable to this financial year. Value adjustments of financial assets and liabilities are recognised in the income statement unless otherwise described below. All amounts in the notes are shown in millions of DKK unless otherwise stated.

Consolidation

Consolidated financial statements

The consolidated financial statements comprise the financial statements of Tryq Forsikring A/S (the parent company) and the enterprises (subsidiaries) controlled by the parent company. The parent company is regarded as controlling an enterprise when it:

  1. exercises a controlling influence over the relevant activities in the enterprise in question,
  2. is exposed to or has the right to a variable return on its investment, and
  3. can exercise its controlling influence to affect the variable return.

Enterprises in which the Group directly or indirectly holds between 20% and 50% of the voting rights and exercises significant influence but no controlling influence are classified as associates.

Basis of consolidation

The consolidated financial statements are prepared based on the financial statements of Tryq Forsikring A/S and its subsidiaries. The consolidated financial statements are prepared by combining items of a uniform nature. The financial statements used for the consolidation are prepared in accordance with the Group's accounting policies. On consolidation, intra-group income and costs, intra-group accounts and dividends, and gains and losses arising on transactions between the consolidated enterprises are eliminated. Items of subsidiaries are fully recognised in the consolidated financial statements.

Business combinations

Newly acquired or newly established enterprises are recognised in the consolidated financial statements from the date of acquisition and the date of formation, respectively. The date of acquisition is the date on which control of the acquired enterprise actually passes to Tryq. Divested or discontinued enterprises are recognised in the consolidated statement of comprehensive income up to the date of disposal or the settlement date. The date of disposal is the date on which control of the divested enterprise actually passes to a third party.

The purchase method is applied for new acquisitions if the Group gains control of the acquired enterprise. Subsequently, identifiable assets, liabilities and contingent liabilities in the acquired enterprises are measured at fair value at the date of acquisition. Non-current assets which are acquired with the intention of selling them are, however, measured at fair value less expected selling costs. Restructuring costs are recognised in the pre-acquisition balance sheet only if they constitute an obligation for the acquired enterprise. The tax effect of revaluations is taken into account. The acquisition price of an enterprise consists of the fair value of the price paid for the acquired enterprise. If the final determination of the price is conditional upon one or more future events, such events are recognised at their fair values at the date of acquisition. Costs relating to the acquisition are recognised in the income statement as incurred.

Any positive balances (goodwill) between the acquisition price of the acquired enterprise, the value of minority interests in the acquired enterprise and the fair value of previously acquired equity investments, on the one hand, and the fair value of the acquired assets, liabilities and contingent liabilities, on the other hand, is recognised as an asset under intangible assets, and are tested for impairment at least once a year. If the carrying amount of the asset exceeds its recoverable amount, it is impaired to the lower recoverable amount.

If at the date of acquisition, there is uncertainty as to the identification or measurement of acquired assets, liabilities or contingent liabilities or the determination of the acquisition price, initial recognition is based on a preliminary determination of values. The preliminarily determined values may be adjusted, or additional assets or liabilities may be recognised up to 12 months after the acquisition, provided that new information has come to light regarding matters existing at the date of acquisition which would have affected the determination of the values at the date of acquisition, had such information been known.

Generally, subsequent changes in estimates of conditional acquisition prices are recognised directly in the income statement.

Currency translation

A functional currency is determined for each of the reporting entities in the Group. The functional currency is the currency used in the primary economic environment in which the reporting entity operates. Transactions in currencies other than the functional currency are transactions in foreign currencies.

On initial recognition, transactions in foreign currencies are translated into the functional currency using the exchange rate applicable at the transaction date. Assets and liabilities denominated in foreign currencies are translated using the exchange rates applicable at the statement of financial position date. Translation differences are recognised in the income statement under price adjustments. On consolidation, the assets and liabilities of the Group's foreign operations are translated using the exchange rates applicable at the statement of financial position date. Income and expense items are translated using the average exchange rates for the period. Exchange rate differences arising on translation are classified as other comprehensive income and transferred to the Group's translation reserve. Such translation differences are recognised as income or as expenses in the period in which the activities are

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divested. All other foreign currency translation gains and losses are recognised in the income statement.

The presentation currency in the annual report is DKK.

Segment reporting

Segment information is based on the Group's management and internal financial reporting system and supports the management decisions on allocation of resources and assessment of the Group's results divided into segments. Execute Board is considered Key operating decision makers.

The operational business segments in the Group are Private, Commercial, Corporate and Other. Private encompasses the sale of insurances to private individuals in Denmark, Sweden and Norway. Commercial encompasses the sale of insurances to small and medium sized businesses, in Denmark, Sweden and Norway. Corporate sells insurances to industrial clients primarily in Denmark, Norway and Sweden. In addition, Corporate handles all business involving brokers.

Geographical information is presented based on the economic environment in which the Tryg Group operates. The geographical areas are Denmark, Norway, Sweden and other European countries.

Segment income and segment costs as well as segment assets and liabilities comprise those items that can be directly attributed to each individual segment and those items that can be allocated to the individual segments on a reliable basis. Unallocated items primarily comprise assets and liabilities concerning investment activity managed at Group level.

Key ratios

Key ratios are calculated in accordance with Recommendations and Ratios issued by The Danish Finance Society and the Executive Order on Financial Reports for Insurance Companies and Multi-Employer Occupational Pension Funds issued by the Danish Financial Supervisory Authority.

Income statement

Insurance revenue

The insurance revenue for the period is the amount of expected premium receipts (excluding any investment component) allocated to the period. Tryg Forsikring allocates the expected premium receipts to each period of insurance contract services on the basis of the passage of time. If the expected pattern of release of risk during the coverage period differs significantly from the passage of time, then the allocation is made on the basis of the expected timing of incurred insurance service expenses.

Tryg Forsikring changes the basis of allocation between the two methods above as necessary, if facts and circumstances change. The change is accounted for prospectively as a change in accounting estimate.

For the periods presented, all revenue has been recognised on the basis of the passage of time.

Loss component

Tryg Forsikring assumes that no contracts are onerous at initial recognition unless facts and circumstances indicate otherwise.

Tryg Forsikring considers facts and circumstances to identify whether a group of contracts are onerous based on:

  • Pricing information
  • Results of similar contracts it has recognised
  • Environmental factors, e.g., a change in market experience or regulations

Where this is not the case, and if at any time during the coverage period, the facts and circumstances mentioned indicate that a group of insurance contracts is onerous, Tryg Forsikring establishes a loss component as the excess of the fulfilment cash flows that relate to the remaining coverage of the group over the carrying amount of the liability for remaining coverage of the group.

Accordingly, by the end of the coverage period of the group of contracts the loss component will be nil.

Loss-recovery components

When Tryg Forsikring recognises a loss on initial recognition of an onerous group of underlying insurance contracts, or when further onerous underlying insurance contracts are added to a group, Tryg Forsikring establishes a loss-recovery component of the asset for remaining coverage for a group of reinsurance contracts held depicting the expected recovery of the losses if relevant.

The loss-recovery component is subsequently reduced to zero in line with reductions in the onerous group of underlying insurance contracts in order to reflect that the loss-recovery component shall not exceed the portion of the carrying amount of the loss component of the onerous group of underlying insurance contracts that the entity expects to recover from the group of reinsurance contracts held.

Insurance service expenses

Insurance service expenses arising from insurance contracts are recognised in profit or loss generally as they are incurred. They exclude repayments of investment components and comprise the following items.

  • Incurred claims
  • Amortisation of insurance acquisition cash flows:
  • Losses on onerous contracts and reversals of such losses.
  • Adjustments to the liabilities for incurred claims that do not arise from the effects of the time value of money, financial risk and changes therein.
  • Other insurance service expenses

Incurred claims

Claims are claims incurred during the year. Incurred claims include run-off gains/losses in respect of previous years. The portion which can be ascribed to unwinding and/or change in discount rates is transferred to insurance finance income and expenses.

Incurred claims include direct and indirect claims handling costs, including costs of inspecting and assessing claims, costs to prevent, control and mitigate damage and other direct and indirect costs associated with the handling of claims incurred in relation insurance contracts in force.

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Incurred claims comprise bonus and premiums discounts based on defined claims experience set prior to the period where the insurance contract was incepted or sold.

Tryg Forsikring disaggregates changes in the risk adjustment for non-financial risk between the insurance service result and insurance finance income or expenses. Changes relating to the risk adjustment for non-financial risk are included in the insurance service result while discounting effects are included in Net finance income from reinsurance contracts.

Insurance acquisition cash flows

Insurance acquisition cash flows Insurance acquisition cash flows arise from the costs of selling, underwriting and starting a group of insurance contracts (issued or expected to be issued) that are directly attributable to the portfolio of insurance contracts to which the group belongs.

Tryg Forsikring chooses to expense insurance acquisition cash flows as they occur for contracts measured under the PAA, if the coverage period for each contract in a group is one year or less.

Other insurance service expenses

Other insurance service expenses represent administration expenses to administrate insurance contracts in force. Administration expenses are all other incurred expenses attributable to the administration of existing contracts. Expenses relating to future contracts or expenses that cannot be directly attributed to the portfolio of insurance contracts e.g. some development and training costs are expensed as 'Other costs' as they incur.

Share-based payment

The Group's incentive programmes comprise an employee bonus scheme and incentive programmes for executive board, risk takers and other employees.

Employee bonus scheme

According to the remuneration policy, the Group's employees can be granted a bonus in the form of free shares in Tryg A/S. When the bonus is granted, employees can choose between receiving shares in Tryg A/S or cash. The expected value of the shares will be expensed over the performance period. The scheme will be treated as a financial instrument, consisting of the right to cash settlement and the right to request delivery of shares. It is treated as a liability and is remeasured until the time of exercise, such that the total recognition is based on the actual number of shares or the actual cash amount.

Conditional shares

Conditional shares have been allocated to some employees in accordance with the incentive programme.

The shares are recognised at market value and are accrued from up to four years.

Matching shares

Matching shares have been allocated to some employees in accordance with the incentive programme.

As part of the matching shares-program, employees have bought investment shares in

Tryg A/S at market price, using taxed funds, for up to the amount decided.

The purchase of investment shares entitles the holder to a number of matching shares in Tryg A/S, corresponding to the number of investment shares which the holder has bought. The shares (matching shares) are provided free of charge, four or three years after the time of purchase of the investment shares. The holder may not sell the shares until six months after the matching date. The shares are recognised at market value and are accrued over the four and tree year maturation period, based on the market price at the time of acquisition. Recognition is from the end of the month of acquisition under staff expenses with a balancing entry in debt to Group undertakings. If the holder retires during the maturation period but remains entitled to shares, the remaining expense is recognised in the current accounting year.

Net expense from reinsurance contracts held

Income and expenses from reinsurance contracts are presented separately from revenue and expenses from insurance contracts. Income and expenses from reinsurance contracts, other than insurance finance income or expenses, are presented in one line as 'net expenses from reinsurance contracts' in the insurance service result.

Investment activities

Income from associates includes the Group's share of the associates' net profit.

Income from investment properties before fair value adjustment represents the profit from property operations less property management expenses.

Interest and dividends represent interest earned and dividends received during the financial year and are recognised as a separate line item in the income statement. Realised and unrealised investment gains and losses, including gains and losses on derivative financial instruments, value adjustment of investment property, foreign currency translation adjustments and the effect of movements in the yield curve used for discounting, are recognised as value adjustments.

Investment management charges represent expenses relating to the management of investments including salary and management fees on the investment area. The external investors share of the result in Kapitalforeningen Tryg Invest Funds and Tryg Invest Real Estate are either deducted (in case of a profit) from or added (in case of a loss) to the investment result.

Insurance finance income and expenses

Insurance finance income and expenses comprise changes in the carrying amounts of groups of insurance and reinsurance contracts and arising from the effects of the time value of money, financial risk and changes therein. Moreover, Insurance finance income and expenses comprise changes in the carrying amounts risk adjustment for non financial risks and arising from the effects of the time value of money, financial risk and changes therein.

Other income and costs

Other income and costs include income and expenses which cannot be ascribed to the Group's insurance portfolio or investment assets, including the sale of products for Velliv,

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Pension & Livsforsikring A/S, Danske Bank and depreciations of intangibles assets identified in Business combinations.

Discontinued and divested business

Discontinued and divested business is consolidated in one item in the income statement. Discontinued and divested business includes gross premiums, gross claims, gross costs, profit/loss on ceded business, insurance technical interest net of reinsurance, investment return after insurance technical interest, other income and costs and tax in respect of the discontinued business. Any reversal of earlier impairment is recognised under other income and costs.

The statement of financial position items concerning discontinued activities are reported unchanged under the respective entries whereas assets and liabilities concerning divested activities are consolidated under one item as assets held for sale and liabilities held for sale.

Statement of financial position Intangible assets

Goodwill

Goodwill is acquired in connection with acquisition of business. Goodwill is calculated as the difference between the cost of the undertaking and the fair value of acquired identifiable assets, liabilities and contingent liabilities at the time of acquisition. Goodwill is allocated to the cash-generating units under which management manages the investment and is recognised under intangible assets. Goodwill is not amortised but is tested for impairment at least once per year.

Trademarks and customer relations

Trademarks and customer relations have been identified as intangible assets on acquisition. The intangible assets are recognised at fair value at the time of acquisition and amortised on a straight-line basis over the expected economic lifetime of 5–15 years.

Software

Acquired computer software licences are capitalised on the basis of the costs incidental to acquiring and bringing to use the specific software. The costs are amortised based on an estimated economic lifetime of up to 8 years. Costs for group developed software that are directly connected with the production of identifiable and unique software products, where there is sufficient certainty that future earnings will exceed the costs in more than one year, are reported as intangible assets. Direct costs include personnel costs for software development and directly attributable relevant fixed costs. All other costs connected with the development or maintenance of software are continuously charged as expenses.

After completion of the development work, the asset is amortised according to the straight-line method over the assessed economic lifetime, though over a maximum of 8 years. The amortisation basis is reduced by any impairment and write-downs.

Assets under construction

Group-developed intangibles are recorded under the entry "Assets under construction" until they are put into use, whereupon they are reclassified as software and are amortized in accordance with the amortization periods stated above.

Fixed assets

Operating equipment

Fixtures and operating equipment are measured at cost less accumulated depreciation and any accumulated impairment losses. Cost encompasses the purchase price and costs directly attributable to the acquisition of the relevant assets until the time when such assets are ready to be brought into use.

Depreciation of operating equipment is calculated using the straight-line method over its estimated economic lifetime as follows:

  • IT, 4 years
  • Vehicles, 5 years
  • Furniture, fittings and equipment, 5–10 years

Leasehold improvements are depreciated over the expected economic lifetime, however maximally the term of the lease.

Gains and losses on disposals and retired assets are determined by comparing proceeds with carrying amounts. Gains and losses are recognised in the income statement. When revalued assets are sold, the amounts included in the revaluation reserves are transferred to retained earnings.

Leasing

Right-of-use assets

At inception of a contract, Tryg Forsikring assesses whether a contract is, or contains, a lease. It has the following prerequisites:

  • The underlying asset is identifiable
  • The group has the right to obtain substantially all the economic benefits from use of the asset throughout the period of use
  • The group has the right to direct the use of the asset

Tryg Forsikring recognises a right-of-use asset and a corresponding lease liability with respect to all lease agreements in which it is the lessee, excluding short-term leases (defined as leases with a lease term of 12 months or less) and leases of low value assets.

At inception or on reassessment of a contract that contains lease components, Tryg Forsikring allocates the consideration in the contract to each lease component based on their relative stand-alone prices.

Right-of-use asset (ROU asset) and lease liability are recognised at the lease commencement date. The ROU asset is initially measured the cost, which comprises the initial amount of the lease liability adjusted for

  • lease payments made at or before the commencement date
  • any initial direct cost incurred
  • estimate of costs to dismantle and remove the underlying asset or to restore the underlying asset
  • lease incentives received
  • ROU assets are tested for impairment.

Lease liability

The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement date, discounted by using the rate implicit in the lease. If this rate cannot be readily determined, Tryg Forsikring uses its incremental borrowing rate.

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Subsequently, the lease liability is measured at amortised cost using the effective interest method and is presented as part of other debt. It is remeasured when there is a change in future lease payments. A corresponding adjustment is made to the carrying amount of the ROU asset.

Land and buildings

Land and buildings are divided into owner-occupied property and investment property. The Group has no longer any owner-occupied properties. All remaining properties are classified as investment property.

Investment property

Properties held for renting yields that are not occupied by the Group are classified as investment properties.

Investment property is recognised at fair value. Fair value is based on transaction prices for similar properties, adjusted for any differences in the nature, location or maintenance condition of specific assets. If this information is not available, the Group uses alternative valuation methods such as discounted cash flow projections and recent prices in the market. The fair value is calculated on the basis of market-specific rental income per property and typical operating expenses for the coming year. The resulting operating income is divided by the required return on the property in per cent, which is adjusted to reflect market interest rates and property characteristics, corresponding to the present value of a perpetual annuity. The value is subsequently adjusted with the capitalised value of the return on prepayments and deposits and adjustments for specific property issues such as vacant premises or special tenant terms and conditions. Cf. note 14.

Changes in fair values are recorded in the income statement.

Impairment test for intangible assets, property and operating equipment

Operating equipment and intangible assets are assessed at least once per year to ensure that the depreciation method and the depreciation period that is used are connected to the expected economic lifetime. This also applies to the salvage value. Write-down is performed if impairment has been demonstrated.

Goodwill is tested annually for impairment, or more often if there are indications of impairment, and impairment testing is performed for each cash-generating unit to which the asset belongs. The present value is normally established using budgeted cash flows based on business plans. The business plans are based on past experience and expected market developments.

Equity investments in Group undertakings

The parent company's equity investments in subsidiaries are recognised and measured using the equity method. The parent company's share of the enterprises' profits or losses after elimination of unrealised intra-group profits and losses is recognised in the income statement. In the statement of financial position, equity investments are measured at the pro rata share of the enterprises' equity. Subsidiaries with a negative net asset value are recognised at zero value. Any receivables from these enterprises are written down by the parent company's share of such negative net asset value where the receivables are deemed irrecoverable. If the negative net asset value exceeds the amount receivable, the remaining amount is recognised under provisions if the parent company has a legal or constructive obligation to cover the liabilities of the relevant enterprise. Net revaluation of equity investments in subsidiaries is taken to reserve for net revaluation under equity if the carrying amount exceeds cost. The results of foreign subsidiaries are based on translation of the items in the income statement using average exchange rates for the period unless they deviate significantly from the transaction day exchange rates. Income and costs in domestic enterprises denominated in foreign currencies are translated using the exchange rates applicable on the transaction date.

Statement of financial position items of foreign subsidiaries are translated using the exchange rates applicable at the statement of financial position date.

When it is assessed that the parent company no longer has control over the subsidiary, it will be transferred to either assets held for sale or unquoted shares and when sold, it will be derecognised.

Equity investments in associates

Associates are enterprises in which the Group has significant influence but not control, generally in the form of an ownership interest of between 20% and 50% of the voting rights. Equity investments in associates are measured using the equity method and the carrying amount of the investment represents the Group's proportionate share of the enterprises' net assets. Significant transaction costs are recognised as part of the acquisition price. Profit after tax from equity investments in associates is included as a separate line in the income statement. Income is made up after elimination of unrealised intra-group profits and losses.

Associates with a negative net asset value are measured at zero value. If the Group has a legal or constructive obligation to cover the associate's negative balance, such obligation is recognised under liabilities.

Recognition and classification of financial instruments

Following implementation of IFRS 9 financial instruments are classified as follows:

As at 1 January 2023, financial instruments were classified as follows based on the Group's business models:

  • The asset is held to collect cash flows from payments of principal and interest (hold to collect business model). Measured at amortised cost after initial recognition.
  • The asset is held to collect cash flows from payments of principal and interest and selling the asset (hold to collect and sell business model). Measured at fair value with changes recognised through other comprehensive income with reclassification to the income statement on realisation of the assets.
  • Other financial assets are measured at fair value through profit or loss. These include assets managed on a fair value basis, held in the trading book or assets, where contractual cash flows do not solely comprise interest and principal of the receivable. It is also still possible to measure financial assets at fair value with value adjustment through profit or loss, when such measurement significantly reduces or eliminates an accounting

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mismatch that would otherwise have occurred on measurement of assets and liabilities or recognition of losses and gains on different bases.

  • Generally, financial liabilities are measured at amortised cost after initial recognition.

For the first two categories, financial assets must be held within a business model whose objective is to hold assets to collect contractual cash flows representing payments of principal and interest etc combined with limited sales activity.

If this is not the objective of the business model, the financial assets will be placed in a category, which is subject to fair value adjustment through profit or loss. Financial assets, which, if measured at amortised cost fair fair value with changes recognised through other comprehensive income would result in a accounting mismatch, are also recognised in this category.

The Group's financial assets and business models have been reviewed to ensure correct classification thereof. The review included an assessment of whether collecting cash flows is a significant element, including whether the cash flows represent solely payments of principal and interest.

Tryg Forsikring does not have a business model that implies recognising fair value adjustments in other comprehensive income. Thus, bank loans and deposits are essentially still measured at amortised cost.

Financial assets and liabilities measured at fair value through profit or loss

A financial asset is attributable to this category

  • if the asset is not held within a business model whose objective is to hold assets to collect cash flows representing payments of principal and interest and which has limited sales activity
  • if measurement of the asset at amortised cost or at fair value through other comprehensive income would result in an accounting mismatch.

Equity and bond portfolios are generally measured at fair value through profit or loss.

The business model behind the bond portfolio is not intrinsically based on collecting cash flows from payments of principal and interest but is based on, for example, short-term trading activity and investments focused on cost minimisation, where contractual cash flows do not constitute a central element but follow solely from the investment.

Equity instruments are not based on cash flows which comprise payments of principal and interest. Therefore, these instruments are measured at fair value with value adjustment through profit or loss.

Derivative financial instruments (derivatives), which are assets or liabilities, are measured at fair value through profit or loss, unless they are classified as hedging instruments.

The investment portfolio is divided into a match portfolio corresponding to the technical provisions, and a free portfolio. The objective for the return on the match portfolio is to

approximately offset the capital gains and losses on the assets with the corresponding developments on the insurance provisions. The free portfolio is invested in different asset classes with a view to obtaining the best risk-adjusted return.

Realised and unrealised profits and losses that may arise because of changes in the fair value for the category financial assets at fair value are recognised in the income statement in the period in which they arise.

Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired, or if they have been transferred, and the Group has also transferred substantially all risks and rewards of ownership. Financial assets are recognised and derecognised on a trade date basis, the date on which the Group commits to purchase or sell the asset.

The fair values of quoted securities are based on stock exchange prices at the statement of financial position date. For securities that are not listed on a stock exchange, or for which no stock exchange price is quoted that reflects the fair value of the instrument, the fair value is determined using valuation techniques. These include the use of similar recent arm's length transactions, reference to other similar instruments or discounted cash flow analysis.

Derivative financial instruments and hedge accounting

The Group's activities expose it to financial risks, including changes in share prices, foreign exchange rates, interest rates and inflation.

Forward exchange contracts and currency swaps are used for currency hedging of portfolios of shares, bonds, hedging of foreign entities and insurance statement of financial position items. Interest rate derivatives in the form of futures, forward contracts, swaps and FRAs are used to manage cash flows and interest rate risks related to the portfolio of bonds and insurance provisions. Share derivatives in the form of futures and options are used from time to time to adjust share exposures.

Derivative financial instruments are reported from the trading date and are measured in the statement of financial position at fair value. Positive fair values of derivatives are recognised as derivative financial instruments under assets. Negative fair values of derivatives are recognised under derivative financial instruments under liabilities. Positive and negative values are only offset when the company is entitled or intends to make net settlement of more financial instruments.

Discounting based on market interest rates is applied in the case of derivative financial instruments involving an expected future cash flow.

Recognition of the resulting gain or loss depends on whether the derivative is designated as a hedging instrument and, if so, the nature of the item being hedged. The Group designates certain derivatives as hedges of investments in foreign entities. Changes in the fair value of derivatives that are designated and qualify as net investment hedges in foreign entities and which provide effective currency hedging of the

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net investment are recognised in other comprehensive income. The tangible net asset value of the foreign entities estimated at the beginning of the financial year is hedged 90-100% by entering into short-term forward exchange contracts according to the requirements of hedge accounting. Changes in the fair value relating to the ineffective portion are recognised in the income statement. Gains and losses accumulated in equity are included in the income statement on disposal of the foreign entity.

Reinsurance contract assets

Portfolios of reinsurance contracts that are assets and those that are liabilities, are presented separately in the statement of financial position. Any assets or liabilities recognised for cash flows arising before the recognition of the related group of contracts are included in the carrying amount of the related portfolios of contracts.

Expected cash flows from reinsurers are measured consistently with the amounts associated with the reinsured insurance contracts and in accordance with the terms of each reinsurance contract.

Changes due to unwinding and changes due to changes in the yield curve or foreign exchange rates are recognised as 'Net finance income from reinsurance contracts'.

The effect of Changes in expected cash flows that result from changes in the risk of non-performance by the issuer of a reinsurance contract held is recognised separately and disclosed in note 17.

Receivables

Receivables primarily contain accounts receivable in connection with property.

Other assets

Other assets include current tax assets and cash at bank and in hand. Current tax assets are receivables concerning tax for the year adjusted for on-account payments and any prior-year adjustments. Cash at bank and in hand is recognised at nominal value less impairment provisions at the statement of financial position date. Reverse repurchase lending to credit institutions are recognised and measured at amortised cost, and the return is recognised as interest income in the income statement.

Impairment charges for loans, advances and receivables

Impairments corresponding to expected credit losses are based on a classification of the individual loans in stages, reflecting the changes in credit risk since initial recognition.

  • Stage 1 covers loans and advances etc without significant increase in credit risk since initial recognition. For this category, impairment provisions at initial recognition are made corresponding to the expected credit losses over a period of 12 months for lending at amortised cost. If there is an insignificant change in credit risk, the impairment provisions will be adjusted but the exposure will be kept at stage 1.
  • Stage 2 covers loans and advances etc with significant increase in credit risk since initial recognition. For this category, impairment provisions are made corresponding to the expected credit losses over the time-to-maturity.
  • Stage 3 covers loans and advances that are credit impaired, and which have been subject to individual provisioning on the specific assumption that the customers will default on their loans. For this category, impairment provisions are also made corresponding to the expected credit losses over the time-to-maturity.

This model is applied to all instruments in the scope of the impairment of IFRS 9 measured at amortised cost.

Tryg Forsikring has applied the methodology used under Solvency II to derive the expected credit loss on a single name exposure. Further, determining the expected credit loss is subject to management judgement.

At the statement of financial position date Tryg Forsikring has no exposures covered by Stage 2 or Stage 3.

Prepayments and accrued income

Prepayments include expenses paid in respect of subsequent financial years and interest receivable. Accrued underwriting commission relating to the sale of insurance products is also included.

Equity

Share capital

Shares are classified as equity when there is no obligation to transfer cash or other assets. Costs directly attributable to the issue of equity instruments are shown in equity as a deduction from the proceeds, net of tax.

Revaluation reserves

Revaluation of owner-occupied property is recognised in other comprehensive income unless the revaluation offsets a previous impairment loss.

Foreign currency translation reserve

Assets and liabilities of foreign entities are recognised using the exchange rate applicable at the statement of financial position date. Income and expense items are recognised using the average monthly exchange rates for the period. Any resulting differences are recognised in Other comprehensive income. When an entity is wound up or sold, the balance is transferred to the income statement. The hedging of the currency risk in respect of foreign entities is also offset in other comprehensive income in respect of the part that concerns the hedge.

Contingency fund reserves

Contingency fund reserves are recognised as part of other reserves under equity. The reserves may only be used when so permitted by the Danish Financial Supervisory Authority and when it is for the benefit of the policyholders. The Norwegian contingency fund reserves include provisions for the Norwegian Natural Perils Pool and security reserve. The Danish and Swedish provisions comprise contingency fund provisions. Deferred tax on the Norwegian and Swedish contingency fund reserves is allocated.

Additional Tier 1 capital

Perpetual Additional Tier 1 capital with discretionary payment of interest and principal

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is recognised as equity for accounting purposes. Correspondingly, interest expenses relating to the issue are recorded as dividend for accounting purposes. Interest is deducted from equity at the time of payment.

Dividends

Proposed dividend is part of equity until payment.

Subordinated loan capital

Subordinated loan capital is recognised initially at fair value, net of transaction costs incurred. Subordinated loan capital is subsequently stated at amortised cost; any difference between the proceeds (net of transaction costs) and the redemption value is recognised in the income statement over the borrowing period using the effective interest method.

Interest on the Notes is due and payable only at the sole and absolute discretion of Tryq Forsikring. Accordingly, Tryq Forsikring may at any time in its sole and absolute discretion elect to cancel any interest payment (or any part thereof) which would otherwise be payable on any interest payment date.

In case interest payments are cancelled Tryq Forsikring shall, in general, solicit interest from new investors for the purchase and subscription of replacement securities and redeem the original notes at a price equal to their outstanding principal amount together with any accrued interest and accrued and unpaid interest. Accordingly, perpetual additional capital with discretionary payment of interest and principal is recognised as debt.

Insurance contracts

Insurance and reinsurance contract classification

Contracts under which Tryq Forsikring accepts significant insurance risk are classified as insurance contracts. Contracts held by Tryq Forsikring under which it transfers significant insurance risk related to underlying insurance contracts are classified as reinsurance contracts. Insurance and reinsurance contracts also expose the Group to financial risk, but does not include any savings contracts.

To a limited extent Tryq Forsikring also issues reinsurance contracts to compensate other insurers for claims arising from one or more insurance contracts issued by them.

Insurance and reinsurance contracts accounting treatment

Tryq Forsikring assesses its non-life insurance and reinsurance products to determine whether they contain distinct components which must be accounted for under another IFRS instead of under IFRS 17. After separating any distinct components, Tryq Forsikring applies IFRS 17 to all remaining components of the insurance contract. Currently, Tryq Forsikring's products do not include any distinct components that require separation.

Some reinsurance contracts issued contain profit commission arrangements. Under these arrangements, there is a minimum guaranteed amount that the policyholder will always receive – either in the form of profit commission, or as claims, or another contractual payment irrespective of the insured event happening. The minimum guaranteed amounts have been assessed to be highly interrelated with the insurance component of the reinsurance contracts and are, therefore, non-distinct investment components which are not accounted for separately.

Aggregation and recognition

Insurance contracts are aggregated into groups for measurement purposes. Groups of insurance contracts are determined by identifying portfolios of insurance contracts, each comprising contracts subject to similar risks and managed together, and dividing each portfolio into annual cohorts (i.e. by year of issue) and each annual cohort into three groups based on the profitability of contracts:

  • any contracts that are onerous on initial recognition;
  • any contracts that, on initial recognition, have no significant possibility of becoming onerous subsequently; and
  • any remaining contracts in the annual cohort.

An insurance contract issued is recognised from the earliest of:

  • the beginning of its coverage period;
  • when the first payment from the policyholder becomes due or, if there is no contractual due date, when it is received from the policyholder; and
  • when facts and circumstances indicate that the contract is onerous.

An insurance contract acquired in a transfer of contracts or a business combination is recognised on the date of acquisition.

Reinsurance contracts

Groups of reinsurance contracts are established such that each group comprises a single contract.

A group of reinsurance contracts is recognised on the following date.

  • Reinsurance contracts held that provide proportionate coverage is recognised at the date on which any underlying insurance contract is initially recognised. This applies to the Group's quota share reinsurance contracts.
  • Other reinsurance contracts held is recognised at the beginning of the coverage period of the group of reinsurance contracts.
  • Tryq Forsikring recognises an onerous group of underlying insurance contracts if Tryq Forsikring entered into the related reinsurance contract held at or before that date.
  • Reinsurance contracts acquired is recognised at the date of acquisition.

Contract boundary

Contract boundary define the cash flows within the boundary of each insurance contract.

Cash flows are within the contract boundary if they arise from substantive rights and obligations that exist during the reporting period in which Tryq Forsikring can compel the policyholder to pay premiums or has a substantive obligation to provide services (including insurance coverage and any investment services).

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Notes

A substantive obligation to provide services ends when:

  • Tryg Forsikring has the practical ability to reassess the risks of the particular policyholder and can set a price or level of benefits that fully reflects those reassessed risks; or
  • Tryg Forsikring has the practical ability to reassess the risks of the portfolio that contains the contract and can set a price or level of benefits that fully reflects the risks of that portfolio, and the pricing of the premiums up to the reassessment date does not take into account risks that relate to periods after the reassessment date.

The reassessment of risks considers only risks transferred from policyholders to Tryg Forsikring, which may include both insurance and financial risks, but exclude lapse and expense risks.

Tryg Forsikring issues non-life insurance contracts with a short period of insurance covers. Tryg Forsikring apply the premium allocation model to all insurance contracts issued.

Cash flows are within the contract boundary of a reinsurance contract held if they arise from substantive rights and obligations that exist during the reporting period in which Tryg Forsikring is compelled to pay amounts to the reinsurer or has a substantive right to receive services from the reinsurer.

A substantive right to receive services from the reinsurer ends when the reinsurer:

  • has the practical ability to reassess the risks transferred to it and can set a price or level of benefits that fully reflects those reassessed risks; or
  • has a substantive right to terminate the coverage.

The contract boundary is reassessed at each reporting date to include the effect of changes in circumstances.

Measurement, insurance contracts

Tryg Forsikring uses the premium allocation approach to simplify the measurement of groups of insurance contracts.

On initial recognition of each group of contracts, the carrying amount of the liability for remaining coverage is measured at the premiums received on initial recognition. Tryg Forsikring has chosen to expense insurance acquisition cash flows when they are incurred.

The coverage period is defined as the period when an insured event can occur.

Subsequently, the carrying amount of the liability for remaining coverage is increased by any premiums received and decreased by the amount recognised as insurance revenue for services provided. Services is usually provided based on passage of time.

Tryg Forsikring expects that the time between providing each part of the services and the related premium due date is no more than a year. Accordingly, Tryg Forsikring has chosen not to adjust the liability for remaining coverage to reflect the time value of money and the effect of financial risk.

If at any time during the coverage period, facts and circumstances indicate that a group of contracts is onerous, then the Group recognises a loss in profit or loss and increases the liability for remaining coverage to the extent that the current estimates of the fulfilment cash flows that relate to remaining coverage exceed the carrying amount of the liability for remaining coverage.

The fulfilment cash flows are discounted (at current rates) (see below).

Claims and claims handling costs are expensed in the income statement as incurred based on the estimated future cash flows to policyholders or third parties to fulfil the obligations toward policyholders. Claims include direct and indirect claims handling costs that arise from events that have occurred up to the statement of financial position date even if they have not yet been reported to the Group.

Liability for incurred claims is measured as the total of the expected fulfilment cash flows, which comprise estimates of future cash flows, adjusted to reflect the time value of money and the associated financial risks, and a risk adjustment for non-financial risk. The fulfilment cash flows of a group of insurance contracts do not reflect the Group's non-performance risk. The risk adjustment for non-financial risk for the liability for incurred claims is determined separately from the other estimates and is the compensation required for bearing uncertainty about the amount and timing of the cash flows that arises from non-financial risk. The risk adjustment is based on statistical methods (cost of capital) and the disclose of the confidence level corresponding to the results of that technique is in note 21.

Tryg Forsikring disaggregates the change in the risk adjustment for non-financial risk between the insurance service result and the effect of discounting in insurance finance income or expenses.

Tryg Forsikring recognises the liability for incurred claims of a group of insurance contracts at the amount of the fulfilment cash flows relating to incurred claims. The future fulfilment cash flows are discounted (at current rates).

Fulfilment cash flows are estimated using the assessments of individual cases reported to the Group and statistical analyses of claims incurred but not reported and the expected ultimate cost of more complex claims that may be affected by external factors (such as court decisions). The provisions include claims handling costs.

Liability for incurred claims is discounted to reflect the time value of money and the associated financial risks at the reporting date. Discount rate reflects the yield curve in the appropriate currency for instruments that expose the holder to no or negligible credit risk, adjusted to reflect the liquidity characteristics of payment of future incurred claims.

Assumptions and interdependencies

Level of aggregation and the evaluation of contract boundary are significant assumptions as these define the use of the premium

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Notes

allocation model's simplified measurement model.

Discounting affects in particular long tailed claims where payments may be made as annuity payments or where the assessment of the actual claim takes time. This is the case for claims in motor liability, professional liability, workers' compensation and personal accident and health insurance classes.

Liability for incurred claims are determined for each line of business based on actuarial methods. Where such business lines encompass more than one business area, short-tailed claims provisions are distributed based on number of claims reported while long-tailed claims provisions are distributed based on premiums earned. The models currently used are Chain-Ladder, Bornhuetter-Ferguson, the Loss Ratio method. Chain-Ladder techniques are used for lines of business with a stable run-off pattern. The Bornhuetter-Ferguson method, and sometimes the Loss Ratio method, are used for accident years in which the previous run-off provides insufficient information about the future run-off performance.

In some instances, historic data used in the actuarial models is not necessarily predictive for the expected future development of claims. This is the case with legislative changes. In this situation the a priori estimate used for premium increases is used to reflect the expected increase in claims based on the new legislation. This estimate is used for determining the change in the level of claims. The estimate is maintained until new loss history materialises which can be used for re-estimation.

Several assumptions and estimates underlying the calculation of the liability for incurred claims are interdependent. Most importantly, this can be expected to be the case for assumptions relating to interest rates and inflation.

Workers' compensation is an area in which explicit inflation assumptions are used, with annuities for the insured being indexed based on the workers' compensation index. An inflation curve that reflects the market's inflation expectations plus a real wage spread is used as an approximation to the workers' compensation index.

For other lines of business, with implicit inflation assumptions, the actuarial models will cause a certain lag in predicting the level of future losses when a change in inflation occurs. On the other hand, the effect of discounting will show immediately as a consequence of inflation changes to the extent that such changes affect the interest rate.

Other correlations are not deemed to be significant.

Measurement, reinsurance contracts

The Group applies the same accounting policies to measure a group of reinsurance contracts, adapted where necessary to reflect features that differ from those of insurance contracts.

If a loss-recovery component is created for a group of reinsurance contracts measured under the PAA, then Tryg Forsikring adjusts the carrying amount of the asset for remaining coverage.

Risk adjustment for non-financial risk for reinsurance contracts are modelled using similar statistical models as for direct insurance contract so that it represents the amount of risk being transferred by the holder of the group of reinsurance contracts to the issuer of those contracts.

Presentation

Portfolios of insurance contracts that are assets and those that are liabilities, and portfolios of reinsurance contracts that are assets and those that are liabilities, are presented separately in the statement of financial position. Any assets or liabilities recognised for cash flows arising before the recognition of the related group of contracts are included in the carrying amount of the related portfolios of contracts.

Employee benefits

Pension obligations

The Group operates various pension schemes. The schemes are funded through contributions to insurance companies or trustee-administered funds. In Norway, the Group operated a defined-benefit plan which was closed at 01 January 2020. In Denmark, the Group operates a defined-contribution plan. A defined-contribution plan is a pension plan under which the Group pays fixed contributions into a separate entity (a fund) and will have no legal or constructive obligation to pay further contributions. In Sweden, the Group complies with the industry pension agreement, FTP-Planen. FTP-Planen is primarily a defined-benefit plan as regards the future pension benefits. Försäkringsbranschens Pensionskassa (FPK) is unable to provide sufficient information for the Group to use defined-benefit accounting.

The plan is on that basis accounted for as a defined-contribution plan. As part of the termination of the defined-benefit plan in Norway, an agreement of compensation to the employees covered by the plan was agreed. A liability has been established to cover the expected compensation to be paid to the employees upon retirement from the company. If the employee leaves before retirement only a part of the compensation is paid. There is no future actuarial assumptions related to the liability, only uncertainty is whether the employees stays to retirement or not.

Other employee benefits

Employees of the Group are entitled to a fixed payment when they reach retirement and when they have been employed with the Group for 25 and for 40 years. The Group recognises this liability at the time of signing the contract of employment.

In special instances, the employee can enter into a contract with the Group to receive compensation for loss of pension benefits caused by reduced working hours. The Group recognises this liability based on statistical models.

Income tax and deferred tax

The Group expenses current tax according to the tax laws of the jurisdictions in which it operates. Current tax liabilities and current tax receivables are recognised in the statement of financial position as estimated tax on the taxable income for the year, adjusted for change in tax on prior years' taxable income and for tax paid under the on-account tax scheme.

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Financial statements - Contents

Notes

Deferred tax is measured according to the statement of financial position liability method on all timing differences between the tax and accounting value of assets and liabilities. Deferred income tax is measured using the tax rules and tax rates that apply in the relevant countries on the statement of financial position date when the deferred tax asset is realised, or the deferred income tax liability is settled.

Deferred income tax assets, including the tax value of tax losses carried forward, are recognised to the extent that it is probable that future taxable profit will be realised against which the temporary differences can be offset. Deferred income tax is provided on temporary differences concerning investments, except where Tryg Forsikring controls when the temporary difference will be realised, and it is probable that the temporary difference will not be realised in the foreseeable future.

Other provisions

Provisions are recognised when the Group has a legal or constructive obligation because of an event prior to or at the statement of financial position date, and it is probable that future economic benefits will flow out of the Group. Provisions are measured at the best estimate by management of the expenditure required to settle the present obligation.

Provisions for restructuring are recognised as obligations when a detailed formal restructuring plan has been announced prior to or at the statement of financial position date at the latest to the persons affected by the plan.

Own insurance is included under other provisions. The provisions apply to the Group's own insurance claims and are reported when the damage occurs according to the same principle as the Group's other claims provisions.

Debt

Debt comprises debt in connection with direct insurance and reinsurance, amounts owed to credit institutions, current tax obligations, debt to group undertakings and other debt. Other liabilities are assessed at amortised cost based on the effective interest method.

Debt related to leasing and the external investors share of Kapitalforeningen Tryg Invest Funds is included in other debt. The external investors share of Kapitalforeningen Tryg Invest Funds relates to shares, bonds and investment properties.

Repo deposits from credit institutions are recognised and measured at amortised cost, and the return is recognised as interest expenses in the income statement.

Cash flow statement

The consolidated cash flow statement is presented using the direct method and shows cash flows from operating, investing and financing activities as well as the Group's cash and cash equivalents at the beginning and end of the financial year. No separate cash flow statement has been prepared for the parent company because it is included in the consolidated cash flow statement. Cash flows from operating activities are calculated whereby major classes of gross cash receipts and gross cash payments are disclosed.

Cash flows from investing activities comprise payments in connection with the purchase and sale of intangible assets, property, plant and equipment as well as financial assets and deposits with credit institutions.

Cash flows from financing activities comprise changes in the size or composition of Tryg Forsikring's share capital and related costs as well as the raising of loans, repayments of interest-bearing debt and the payment of dividends.

Cash and cash equivalents comprise cash and demand deposits.

Other

The amounts in the report are disclosed in whole numbers of DKKm, unless otherwise stated. The amounts have been rounded and consequently the sum of the rounded amounts and totals may differ slightly.

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Financial statements - Contents

Notes

DKKm

31 Transition to IFRS 9 & IFRS 17 at 1 January 2023

01.01.23 31.12.22
Changes opening balance 01.01.23 related to IFRS 17 and IFRS 9 IFRS 17 & IFRS 9 Change IFRS 4 & IAS 39
Assets
Total other financial investment assets 70,792 424 70,369
Of which held at fair value through profit or loss 70,598 424 70,174
Of which held at amortised cost 194 0 194
Assets from reinsurance contracts 2,823 971 1,851
Reinsurers' share of premium provisions 264
Reinsurers' share of claims provisions 1,587
Receivables from policyholders 0 -1,621 1,621
Receivables from insurance enterprises 0 -498 498
Cash at banks and in hand (amortised cost) 2,586 -2 2,588
Other asset positions 36,840 -175 37,015
Total assets 113,041 -901 113,042

DKKm

31 Transition to IFRS 9 & IFRS 17 at 1 January 2023 (Continued)

Change in income statement due to IFRS 17 01.01.23 31.12.22
IFRS 17 & IFRS 9 Change IFRS 4 & IAS 39
Gross premiums written 34,658
Change in premium provisions 157
Insurance revenue a) 38,365 3,551 34,815
Insurance technical interest, net of reinsurance -152 152
Claims paid -22,046
Change in claims provisions -361
Bonus and premium discounts -877
Acquisition costs and administration expenses -4,783
Insurance service expenses a) -32,156 -4,090 -28,067
Ceded insurance premiums -1,673
Change in reinsurers' share of premium provisions -3
Reinsurance cover received 398
Change in the reinsurers' share of claims provisions 325
Reinsurance commissions and profit participation from reinsurers 229
Net expense from reinsurance contracts -576 146 -723
Insurance service result/Technical result 5,636 -542 6,177

a) The reclassification of DKK 3,551m refers to insurance revenue and Gross claims relating to Claims provisions from the Trygg-Hansa and Coden Norway acquisition. Incurred claims are now presented as insurance revenue instead of Claims. Please refer to note 33 Accounting policy section Acquired portfolios.

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Financial statements - Contents

Notes

DKKm

31 Transition to IFRS 9 & IFRS 17 at 1 January 2023 (Continued)

Change in income statement due to IFRS 17 31.12.22 31.12.22
IFRS 17 & IFRS 9 Change IFRS 4 & IAS 39
Investment activities
Profit/loss from associates -53 0 -53
Income from investment property 48 0 48
Interest income and dividends 915 0 915
Value adjustments -3,695 -2,767 -931
Interest expenses -141 0 -141
Administration expenses in connection with investment activities -168 0 -168
Investment return -3,094 -2,767 -331
Return on insurance provisions 0 930 -930
Net finance income from reinsurance contracts 2,621 2,621 0
Net finance expenses from insurance contracts -34 -34 0
Total Investment return -510 751 -1,261
Other income 126 0 126
Other costs -2,150 -209 -1,940
Profit/loss before tax 3,102 0 3,102
Tax -832 0 -832
Profit/loss on continuing business 2,270 0 2,270
Profit/loss on discontinued and divested business 0 0 0
Profit/loss for the year 2,270 0 2,270

Financial assets and liabilities Classification of financial assets and financial liabilities on the date of initial application of IFRS 9

The following table shows the original measurement categories with IAS 39 and the new measurement categories under IFRS 9 for the Group's financial assets and financial liabilities as at 1 January 2023.

DKKm

31 Transition to IFRS 9 & IFRS 17 at 1 January 2023 (Continued)

Original classification under IAS 39 New classification under IFRS 9 Original carrying amount under IAS 39 New carrying amount under IFRS 9
Financial assets
Equity investments FVTPL FVTPL (mandatory) 4,647 4,647
Unit trust units FVTPL FVTPL (mandatory) 8,330 8,330
Bonds FVTPL FVTPL (mandatory) 6,310 6,310
Bonds FVTPL (designated) FVTPL (designated) 49,472 49,472
Loans and receivables Amortised cost 75 75
Other lending FVTPL FVTPL (mandatory) 1,340 1,763
Derivative financial instruments Loans and receivables Amortised cost 194 194
Loans and receivables Amortised cost 385 385
Reverse repurchase lending Loans and receivables Amortised cost 2,588 2,586
Other receivables Loans and receivables Amortised cost 847 847
Cash at bank and in hand Loans and receivables Amortised cost 2,588 2,586
Current tax assets Loans and receivables Amortised cost 847 847
Total financial assets 74,188 74,609
Financial liabilities
Subordinated loan capital Amortised cost Amortised cost 3,688 3,688
Amounts owed to credit institutions Amortised cost Amortised cost 1,305 1,305
Debt relating to repos Amortised cost Amortised cost 4,222 4,222
Derivative financial instruments FVTPL FVTPL (mandatory) 2,398 2,398
Total financial liabilities 11,613 11,613

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Income statement (parent company)

DKKm 2023 2022
Notes
2 General insurance
Gross premiums written 26,656 34,202
Ceded insurance premiums -1,882 -1,672
2 Change in premium provisions -1,491 -1,434
2 Change in profit margin and risk margin 1,493 1,013
Change in reinsurers' share of premium provisions -103 -3
Premium income, net of reinsurance 34,674 32,687
Claims paid -25,215 -21,817
Reinsurance cover received 840 398
Change in claims provisions 808 -162
Change in risk margin 0 -307
Change in the reinsurers' share of claims provisions 155 325
Claims, net of reinsurance -23,412 -21,562
Bonus and premium discounts -460 -690
Acquisition costs -3,347 -3,696
Administration expenses -2,557 -1,853
Acquisition costs and Administration expenses -5,904 -5,549
Reinsurance commissions and profit participation from reinsurers 256 229
3 Insurance operating costs, net of reinsurance -5,648 -5,320
4 Technical result 5,146 5,107
Investment activities
5 Income from Group undertakings 704 -647
Income from associates -75 -53
Income from investment property 0 5
6 Interest income and dividends 1,295 683
7 Value adjustments 1,459 -3,350
6 Interest expenses -326 -147
Administration expenses in connection with investment activities -113 -98
Total investment return 2,943 -3,606
Return and value adjustment on insurance provisions -2,082 2,397
Total Investment return after insurance technical interest 861 -1,009
8 Other income 115 126
8 Other costs -962 -1,154
Profit/loss before tax 5,159 3,070
9 Tax -1,167 -800
Profit/loss for the year 3,993 2,270
Proposed distribution for the year:
Dividend proposed net paid 1,000 2,570
Dividend proposed and paid during the year 4,460 500
Transferred to Other reserves -178 2,989
Transferred to Net revaluation as per equity method 688 1,256
Transferred to Retained earnings -1,978 -5,045
3,993 2,270

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Statement of comprehensive income

(parent company)

DKKm 2023 2022
Profit/loss for the year 3,993 2,270
Other comprehensive income which cannot subsequently be reclassified as profit or loss
Actuarial gains/losses on defined-benefit pension plans -2 -2
Tax on actuarial gains/losses on defined-benefit pension plans 0 1
-1 -2
Other comprehensive income which can subsequently be reclassified as profit or loss
Exchange rate adjustments of foreign entities for the year -105 -2,217
Hedging of currency risk in foreign entities for the year 130 436
Tax on hedging of currency risk in foreign entities for the year -33 -109
-8 -1,630
Total other comprehensive income -9 -1,832
Comprehensive income 3,994 430

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Statement of financial position (parent company)

DKKm 2023 2022
Notes
10 Assets
Intangible assets 31,987 32,716
11 Operating equipment 191 178
Group-occupied property 935 693
Total property, plant and equipment 1,125 871
12 Investment property 1 6
13 Investments in Group undertakings 17,503 17,861
14 Equity investments in associates 34 37
Total investments in Group undertakings and associates 17,537 17,898
Equity investments 97 92
Unit trust units 32 36
Bonds 49,676 48,284
Deposits with credit institutions 0 0
Derivative financial instruments 1,031 848
15 Other (Reverse repurchase lending) 59 194
Total other financial investment assets 50,895 49,454
Total investment assets 68,433 67,358
Reinsurers' share of premium provisions 146 264
Reinsurers' share of claims provisions 1,774 1,587
Total reinsurers' share of provisions for insurance contracts 1,920 1,851
Receivables from policyholders 1,787 1,614
15 Total receivables in connection with direct insurance contracts 1,787 1,614
Receivables from insurance enterprises 410 498
Receivables from Group undertakings 570 479
Other receivables 179 303
Total receivables 2,945 2,895
16 Current tax assets 0 844
Cash at bank and in hand 2,811 2,227
17 Deferred tax assets 0 179
Total other assets 2,812 3,251
Interest and rent receivable 361 189
Other prepayments and accrued income 896 721
Total prepayments and accrued income 1,257 910
Total assets 110,479 109,852

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Financial statements - Contents

Statement of financial position (parent company)

DKKm 2023 2022
Notes
Equity and liabilities
Equity 40,062 42,655
1 Subordinate loan capital 3,031 3,688
Premium provisions 1,246 2,900
Profit margin - Non-life contracts 5,952 4,459
Claims provisions 38,651 37,670
Risk margin - Non-life contracts 1,428 1,428
Provisions for bonus and premium discounts 1,239 1,359
Total provisions for insurance contracts 48,516 47,815
Pensions and similar liabilities 77 85
17 Deferred tax liability 3,313 3,587
18 Other provisions 223 94
Total provisions 3,613 3,766
Debt relating to direct insurance 771 882
Debt relating to reinsurance 110 121
Amounts owed to credit institutions 1,221 717
Debt relating to unsettled funds transactions and repos 4,645 3,616
15 Derivative financial instruments 1,588 2,059
Debt to Group undertakings 789 589
16 Current tax liabilities 381 80
19 Other debt 5,713 3,810
Total debt 15,219 11,874
Accruals and deferred income 38 52
Total equity and liabilities 110,479 109,852
1 Risk management and Capital management
20 Own funds
21 Contractual obligations, collateral and contingent liabilities
22 Related parties
23 Financial highlights
24 Reconciliation of profit/loss and equity (Danish FSA and IFRS)
25 Accounting policies

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Financial statements - Contents

Statement of changes in equity (parent company)

DKKm Revaluation Other reserves a) Retained earnings Proposed dividend Non-controlling interest Share-holders of Tryg Forsikring Additional Tier 1 capital Total equity
Share capital equity method
Equity at 31 December 2022 1,646 706 4,724 32,502 2,570 1 42,149 506 42,655
2023
Profit/loss for the year 688 -178 -2,047 5,460 3,924 69 3,993
Other comprehensive income -8 -1 0 -9 -9
Total comprehensive income 0 680 -178 -2,048 5,460 0 3,915 69 3,984
Issue Additional tier 1 capital 987 987
Dividend paid -7,030 -7,030 -7,030
Cancellation of Tier 1 41 41 -506 -465
Interest paid on additional Tier 1 capital 0 -69 -69
Total changes in equity in 2023 0 680 -178 -2,007 -1,570 0 -3,074 481 -2,593
Equity at 31 December 2023 1,646 1,387 4,546 30,495 1,000 1 39,075 987 40,062
Equity at 31 December 2021 1,100 1,281 1,735 8,144 700 1 12,962 506 13,468
2022
Profit/loss for the year 1,256 2,989 -5,045 3,070 2,270 0 2,270
Other comprehensive income -1,830 -2 0 -1,832 -1,832
Total comprehensive income 0 -574 2,989 -5,046 3,070 0 438 0 438
Issue of new shares 546 0 29,420 29,966 29,966
Dividend paid -1,200 -1,200 -1,200
Interest paid on additional Tier 1 capital -16 -16 -16
Non-controlling interest -16 -16 -16
Total changes in equity in 2022 546 -574 2,989 24,358 1,870 0 29,187 0 29,187
Equity at 31 December 2022 1,646 706 4,724 32,502 2,570 1 42,149 506 42,655

a) The possible payment of the dividend from Tryg Forsikring A/S to Tryg A/S is influenced by contingency fund provisions of DKK 4,546m (DKK 4,724m in 2022).
The contingency fund provisions can be used to cover losses in connection with the settlement of insurance provisions or otherwise for the benefit of the insured and have been reclassified from retained earnings to reflect the total amounts related to Norwegian Natural Perils Pool and contingency fund provisions.

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Notes (parent company)

DKKm 2023 2022
1 Risk management and Capital management
Please refer to note 1 in Tryg Forsikring Group
2 Premium income
Direct insurance 36,577 34,291
Indirect insurance 81 72
36,658 34,363
Unexpired risk provision 1 -1
36,659 34,362
Direct insurance, by location of risk 2023 2022
Gross Gross
Denmark 17,013 16,047
Other EU countries a) 11,457 9,794
Other countries b) 8,107 8,449
36,577 34,290
a) Primarily Sweden b) Primarily Norway

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Financial statements - Contents

Notes (parent company)

DKKm 2023 2022
3 Insurance operating costs, net of reinsurance
Commission regarding direct insurance business -410 -420
Other acquisition costs -2,937 -3,276
Total acquisition costs -3,347 -3,696
Administration expenses -2,557 -1,853
Insurance operating costs, gross -5,904 -5,549
Commission from reinsurers 256 229
-5,648 -5,320
Fees to the auditors recognized in administration expenses
PwC appointed by the annual general meeting -11 -8
-11 -8
3 Insurance operating costs, net of reinsurance (continued)
For specification of audit costs please refer to the note 6 in Tryg Forsikring Group.
Insurance operating costs and claims include the following staff expenses:
Salaries and wages -3,900 -3,732
Commision -2 -5
Recognised expenses related to conditional shares and matching shares -79 -61
Pension -648 -517
Other social security costs -8 -8
Payroll tax -891 -816
-5,528 -5,139
Remuneration for the Supervisory Board and Executive Board is disclosed in note 24 'Related parties'.
Average number of full-time employees during the year (continuing business) 6,742 5,909
Share-based payment
Please refer to the note 5 in Tryg Forsikring Group.

Annual report 2023 | Tryg Forsikring A/S | 126

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Financial statements - Contents

Notes (parent company)

DKKm

4 Technical result, net of reinsurance, by line of business

Accident and health Healthcare Workmen's compensation Motor TPL Motor comprehensive Marine, aviation and cargo
2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022
Gross premiums written 6,106 5,351 882 756 1,034 1,065 2,910 2,911 8,611 8,375 199 281
Gross premium income 5,849 5,021 853 735 1,028 1,045 2,903 2,953 8,586 7,954 251 275
Gross claims -3,267 -3,059 -540 -572 -209 -241 -1,795 -1,348 -6,494 -5,714 -205 -136
Gross operating expenses -929 -782 -129 -128 -172 -144 -484 -519 -1,478 -1,139 -36 -57
Profit/loss on ceded business -11 -10 0 0 -10 -4 -27 -41 -82 -93 19 -31
Technical result 1,642 1,170 184 35 636 656 597 1,045 532 1,008 29 51
Gross claims ratio 55.9 60.9 63.3 77.8 20.3 23.1 61.8 45.6 75.6 71.8 81.4 49.5
Combined ratio 71.9 76.7 78.4 95.2 38.1 37.2 79.4 64.6 93.8 87.3 88.4 81.5
0 0 0
Claims frequency a) 7.4% 7.1% 42.4% 38.3% 13.7% 15.9% 6.1% 6.7% 33.0% 27.4% 28.2% 27.0%
Average claims DKK b) 12,296 11,816 4,915 5,668 66,231 77,362 13,033 10,313 8,025 7,968 33,525 21,721
Total claims 251,711 273,566 132,585 109,433 9,509 11,618 148,916 158,615 814,423 709,220 6,411 6,259
Fire & contests (Private) Fire and contests (commercial) Change of ownership Liability Credit & guarantee insurance Tourist assistance insurance
--- --- --- --- --- --- --- --- --- --- --- --- ---
2023 2022 2023 2022 2023 2022 2023 2022 2023 2022 2023 2022
Gross premiums written 8,118 7,901 4,501 3,578 3 0 1,804 1,677 807 739 1,123 1,067
Gross premium income 8,072 7,806 4,421 3,865 7 12 1,756 1,711 809 738 1,132 1,041
Gross claims -5,983 -5,459 -3,427 -2,704 -1 -2 -759 -926 -405 -559 -939 -1,041
Gross operating expenses -1,291 -1,417 -723 -693 -4 -5 -311 -333 -145 -133 -152 -135
Profit/loss on ceded business -307 -248 -85 -271 0 0 -83 -26 -133 61 -2 -59
Technical result 491 684 185 197 2 5 602 426 127 107 40 -194
Gross claims ratio 74.1 69.9 77.5 70.0 14.9 16.7 43.2 54.1 50.0 75.7 82.9 100.0
Combined ratio 93.9 91.2 95.8 94.9 67.9 58.3 65.7 75.1 84.4 85.5 96.5 118.6
Claims frequency a) 8.1% 10.4% 11.1% 8.0% 2.8% 2.9% 5.9% 6.4% 0.3% 0.3% 23.5% 22.5%
Average claims DKK b) 11,060 9,690 69,622 64,195 21,979 24,374 65,556 65,281 931,454 1,024,542 5,611 6,412
Total claims 569,227 568,677 50,804 41,024 202 310 15,216 15,790 834 709 179,864 163,672

Annual report 2023 | Tryg Forsikring A/S

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Financial statements - Contents

Notes (parent company)

DKKm

4 Technical result, net of reinsurance, by line of business

Total Group Life, One-year policies Total including Norwegian Group Life
2023 2022 2023 2022 2023 2022
Gross premiums written 36,099 33,701 557 502 36,656 34,203
Gross premium income 35,666 33,156 525 508 36,191 33,664
Gross claims -24,023 -21,761 -384 -525 -24,407 -22,286
Gross operating expenses -5,853 -5,485 -52 -64 -5,904 -5,549
Profit/loss on ceded business -722 -722 -12 -1 -734 -722
Technical result 5,068 5,190 78 -83 5,146 5,107
Gross claims ratio 67.4 65.6 73.1 103.3 67.4 66.2
Combined ratio 85.8 84.3 85.2 116.3 85.8 84.8

a) The claims frequency is calculated as the number of claims incurred in proportion to the average number of insurance contracts in the year.
b) Average claims are total claims before run-off in the year relative to the number of claims in the year.
c) Claims prevention cost totalled 1% of claims cost for the year 2023 primarily related to fire & contests (Private) but also fire and contests (commercial), Healthcare, Motor comprehensive and Accident and health (total in 2022 was 1%).

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Financial statements - Contents

Notes (parent company)

DKKm 2023 2022
5 Income from Group undertakings
Holmia Livförsäkring AB 70 35
TI Real Estate KL -3 -88
TI Short Term Placement KL 1 0
Forsikrings-Aktieselskabet Alka Liv II 5 1
Kapitalforeningen Tryg Invest Funds 608 -652
Tryg Ejendomme A/S 0 1
Tryg Livsforsikring A/S 23 55
704 -647
6 Interest income and dividends
Interest income and dividends
Dividends 8 7
Interest income cash at bank and in hand 45 2
Interest income bonds 1,233 674
Interest income other 8 0
1,295 683
Interest expenses
Interest expenses subordinate loan capital and credit institutions -177 -136
Interest expenses others -149 -11
-326 -147
970 536
7 Value adjustments
Value adjustments concerning financial assets or liabilities at fair value with value adjustment in the income statement:
Equity investments 2 -666
Unit trust units -4 593
Bonds 559 -1,625
Derivatives (Equity, Interest, Currency) 937 -1,371
Other loans -3 -40
1,491 -3,109
Value adjustments concerning assets or liabilities that cannot be attributed to IAS 39:
Investment property 1 0
Other statement of financial position items a) -33 -241
-32 -241
1,459 -3,350

a) Exchange rate adjustments concerning financial assets or liabilities which cannot be stated to fair value total DKK 12m (DKK 166m in 2022).

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Financial statements - Contents

Notes (parent company)

DKKm 2023 2022
8 Other income and costs
Include income and costs which cannot be directly ascribed to the insurance portfolio or investment assets.
Other income
Income related to the sale of non-insurance products 115 126
115 126
Other costs
Integration and restructuring costs related to RSA Scandinavia -300 -949
Costs related to the sale of non-insurance products -162 -100
Other costs a) -500 -105
-962 -1,154
-848 -1,027
a) Hereof DKK 180m in 2023 related to restructuring and DKK 100m related to bankruptcy of Gefion (DKK 50m in 2022 and DKK 50m in 2023).
9 Tax
Tax on accounting profit/loss -1,269 -675
Difference between Danish and foreign tax rates 68 4
Tax adjustment, previous years 69 -24
Change in tax rate -8 -30
Tax on permanent differences -23 -93
Change in valuation of tax assets -4 18
-1,167 -800
Effective tax rate % %
Tax on Profit/loss for the year 25.2 22.0
Difference between Danish and foreign tax rate -1.4 -0.5
Tax adjustment, previous year -1.4 1.0
Change in tax rate 0.2 1.0
Tax on permanent differences 0.5 3.0
Change in valuation of tax assets 0.1 -0.5
23.2 26.0
Tax on the Profit/loss for the year in the parent company is calculated exclusive of profit/loss and tax in Group undertakings.

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Financial statements - Contents

Notes (parent company)

10 Intangible assets

2023 Goodwill Trademarks and customer relations Software a) Assets under construction a) Total
Cost
Cost at 1 January 20,673 12,287 2,597 369 35,926
Exchange rate adjustments -9 45 -31 -5 -1
Transferred from asset under construction 0 0 262 -262 0
Additions for the year 29 0 45 458 531
Disposals for the year 0 0 -12 -1 -13
Cost at 31 December 20,693 12,332 2,861 559 36,445
Amortisation and write-downs
Amortisation and write-downs at 1 January -104 -1,254 -1,851 0 -3,209
Exchange rate adjustments 4 -2 18 0 21
Amortisation for the year 0 -967 -274 0 -1,241
Impairment losses and write-downs for the year -29 0 -4 0 -33
Reversed amortisation 0 0 6 0 6
Amortisation and write-downs at 31 December -129 -2,223 -2,106 0 -4,459
Carrying amount at 31 December 20,564 10,110 755 559 31,987

a) Hereof proprietary software and assets under construction DKK 522m (DKK 445m at 31 December 2022)

2022 Goodwill Trademarks and customer relations Software a) Assets under construction a) Total
Cost
Cost at 1 January 4,880 1,863 2,267 267 9,276
Exchange rate adjustments -34 -16 -29 -4 -84
Addition, demerger Trygg-Hansa, Codan Norway 15,827 10,441 74 40 26,382
Transferred from asset under construction 0 0 215 -215 0
Additions for the year 0 0 77 281 358
Disposals for the year 0 0 -7 0 -7
Cost at 31 December 20,673 12,287 2,597 369 35,926
Amortisation and write-downs
Amortisation and write-downs at 1 January -104 -510 -1,637 0 -2,251
Exchange rate adjustments 0 12 19 0 31
Amortisation for the year 0 -756 -223 0 -988
Impairment losses and write-downs for the year 0 0 -7 0 -7
Reversed amortisation 0 0 7 0 7
Amortisation and write-downs at 31 December -104 -1,254 -1,851 0 -3,209
Carrying amount at 31 December 20,569 11,033 746 369 32,716

Goodwill
The Value-in-use method is used when testing the Goodwill for impairment.
Please refer to the Note 10 "Intangible assets" in Tryg Forsikring Group regarding impairment test of goodwill for Alka, Norway and Sweden.

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Financial statements - Contents

Notes (parent company)

DKKm

11 Property, plant and equipment

2023 Operating equipment Losses BOU equipment a) Losses BOU 'Group-occupied property b) Total
Cost
Cost at 1 January 295 105 1,203 1,603
Exchange rate adjustments -2 0 -16 -19
Additions for the year 56 0 424 481
Disposals for the year -25 0 0 -25
Cost at 31 December 324 105 1,611 2,040
Accumulated depreciation and value adjustments
Accumulated depreciation and value adjustments at 1 January -133 -89 -510 -733
Exchange rate adjustments 1 0 9 10
Depreciation for the year -23 -9 -175 -207
Reversed depreciation and value adjustments 15 0 0 14
Accumulated depreciation and value adjustments at 31 December -141 -58 -476 -515
Carrying amount at 31 December 183 7 935 1,125
2022 Operating equipment Losses BOU equipment a) Losses BOU 'Group-occupied property b) Total
--- --- --- --- ---
Cost
Cost at 1 January 251 103 983 1,237
Exchange rate adjustments -3 0 -19 -22
Additions for the year 28 0 55 123
Addition, demerger Trygg-Mansø, Coden Norway 20 2 144 166
Disposals for the year -1 0 0 -1
Cost at 31 December 295 105 1,203 1,603
Accumulated depreciation and value adjustments
Accumulated depreciation and value adjustments at 1 January -121 -75 -379 -575
Exchange rate adjustments 2 0 10 12
Depreciation for the year -15 -14 -141 -170
Reversed depreciation and value adjustments 1 0 0 1
Accumulated depreciation and value adjustments at 31 December -133 -89 -510 -733
Carrying amount at 31 December 162 16 693 871

a) Lease assets (Night of use-assets(NOU)) equipment only consists of leases of vehicles with a lease term of three to four years. The monthly amounts are fixed and there is no option for purchase or extension. Short-term leases are not recognised as Night of use-assets.
b) Lease assets (Night of use-assets), Group-occupied property consists of leases of offices buildings. Contract terms are from 1 to 14 years and with yearly rent adjustments. Tryg Forsikring has no lease contracts with variable lease payments based on sale or similar.

12 Investment property

Fair value at 1 January

Disposals for the year

Fair value at 31 December

2023 2022
6 13
-6 -5
1 6

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Financial statements - Contents

Notes (parent company)

DKKm 2023 2022
13 Investments in Group undertakings
Cost
Cost at 1 January
Addition, demerger of Trygg-Hansa, Codan Norway
Exchange rate adjustments
Additions for the year
Disposals for the year
Cost at 31 December
Revaluations to equity value
Revaluations at 1 January
Exchange rate adjustments
Revaluations during the year
Dividend paid
Disposals for the year
Revaluations at 31 December
Write downs
Write downs at 1 January
Exchange rate adjustments
Revaluations during the year
Write downs at 31 December
Carrying amount at 31 December 17,503 17,861
Name and registered office Ownership share in % Profit/loss for the year
2023 2022 2023
Respons Inkasso AS, Bergen 100 100
Forsikrings-Aktieselskabet Alka Liv II, Ballerup 100 100
Tryg Ejendomme A/S, Ballerup 100 100
Tryg Livsforsikring A/S, Ballerup 100 100
Holmia Livförsäkring AB 100 100
TI Short Term Placement KL 0 67
Kapitalforeningen Tryg invest Funds 90 82
Undo Forsikringsagentur A/S 100 87

Annual report 2023 | Tryg Forsikring A/S | 133

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Financial statements - Contents

Notes (parent company)

DKKm 2023 2022
14 Equity investments in associates
Cost
Cost at 1 January 211 137
Additions for the year 72 55
Disposals for the year 0 19
Cost at 31 December 283 211
Revaluations at net asset value
Revaluations at 1 January -174 -122
Revaluations during the year -75 -53
Revaluations at 31 December -249 -174
Carrying amount at 31 December 34 37

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Financial statements - Contents

Notes (parent company)

DKKm 2023 2022
15 Financial assets
Investment in Group undertakings, applying the equity method 17,503 17,861
Financial assets held for trading 1,534 1,032
Financial assets designated at fair value 49,302 48,284
Derivative financial instruments at fair value used for hedge accounting with value adjustment in other comprehensive income 0 78
Receivables measured at amortised cost 5,815 6,145
Total financial assets 74,155 73,460
Financial assets at amortised cost only deviate to a minor extent from fair value.
Financial liabilities
Derivative financial instruments at fair value with value adjustments in the income statement 1,240 2,059
Derivative financial instruments at fair value with value adjustments in other comprehensive income 349 4
Financial liabilities at amortised cost 16,661 13,503
Total financial liabilities 18,250 15,566
Information on valuation of subordinate loan capital at fair value is stated in note 1. Other financial liabilities measured at amortised cost only deviate to a minor extent from fair value.
The Fair value hierarchy
"Quoted market prices" (level 1) consists of financial instruments that are quoted and traded in a principal and active market (markets generally accessible and with substantial volume and trade frequency)
Valuation based on observable input (level 2) consists of financial instruments that are valued substantially on the basis of observable input other than quoted price for the instrument itself. If a financial instrument is quoted in a market that is not active, Tryg Forsikring bases its measurement on the most recent transaction price. For 2023 Tryg Forsikring has assessed whether quoted prices does represent fair value at the measurement date. Thus quoted prices derived from a brokered market are considered Level 2 input. Adjustment is made for subsequent changes to market conditions, for instance, by including transactions in similar financial instruments that are assumed to be motivated by normal business considerations. For a number of financial assets and liabilities, no market exists. In such cases, Tryg Forsikring uses recent transactions in similar instruments and discounted cash flows or other generally accepted estimations and valuation techniques based on market conditions at the balance sheet date to calculate an estimated value. This category covers instruments such as derivatives valued on the basis of observable yield curves and exchange rates and illiquid mortgage bonds valued by reference to the value of similar liquid bonds.
Valuation based on significant non-observable input (level 3) consists of certain financial instruments based substantially on non-observable input. Such instruments include unlisted shares and unit trust investments. The fair value of investment property is also based on non-observable input.
If, at the balance sheet date, a financial instrument's classification differs from its classification at the beginning of the year, the classification of the instrument changes. Changes are considered to have taken place at the balance sheet date. Developments in the financial markets can result in reclassifications between the categories. Some bonds have become illiquid and have therefore been moved from "Quoted prices" to the "Observable input" category, while other bonds have become liquid and have been moved from "Observable input" to the "Quoted prices" category.

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Financial statements - Contents

Notes (parent company)

DKKm

15 Fair value hierarchy for financial instruments and investment property measured at fair value in the statement of financial position

2023 Quoted prices Observable input Non-observable input Total
Investment property 0 0 1 1
Equity investments 0 0 97 97
Unit trust units 0 0 32 32
Bonds 21,248 28,055 373 49,676
Derivative financial instruments, assets 0 1,031 0 1,031
Derivative financial instruments, debt 0 -1,588 0 -1,588
21,248 27,497 504 49,249
a) Consolidated reference prices means Nasdaq consolidated reference prices Consolidated references prices a) Observable input Non-observable input Total
2022
Investment property 0 0 6 6
Equity investments 0 0 92 92
Unit trust units 0 0 36 36
Bonds 47,874 410 0 48,284
Derivative financial instruments, assets 0 848 0 848
Derivative financial instruments, debt 0 -2,059 0 -2,059
47,874 -802 134 47,207

Bonds measured on the basis of observable inputs consist of Norwegian and Swedish bonds issued by banks and to some extent Danish semi-liquid bonds, where no quoted prices or consolidated reference prices based on actual trades are available.

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Financial statements - Contents

Notes (parent company)

DKKm

15 Financial assets (continued) 2023 2022
Financial instruments transferred from “Quoted prices” to “Observable input” 10,753 0
Financial instruments measured at fair value in the statement of financial position on the basis of non-observable input:
Carrying amount at 1 January 134 86
Exchange rate adjustments 2 1
Gains/losses in the income statement 4 -1
Purchases 374 56
Sales -10 -8
Carrying amount at 31 December 504 134
Gains/losses in the income statement for assets held at the statement of financial position date recognised in value adjustments 2 -1
Receivables
Total receivables in connection with direct insurance contracts 1,787 1,614
Receivables from insurance enterprises 410 498
Receivables from Group undertakings 570 479
Other receivables 179 303
2,945 2,895
Specification of write-downs on receivables from insurance contracts
Write-downs at 1 January 155 133
Exchange rate adjustments -3 -3
Addition, demerger of Trygg-Hansa, Codan Norway 0 29
Reversed writedowns -4 -4
Write-downs at 31 December 148 155
Receivables are written down in full when submitted for debt collection. The write-down is reversed if payment is subsequently received from debt collection and amounts to DKK 41m (DKK 34m in 2022).

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Financial statements - Contents

Notes (parent company)

DKKm 2023 2022
16 Current tax
Net current tax, 1 January 765 90
Exchange rate adjustments -2 10
Change to opening figure 29 -6
Tax on taxable income booked on equity -33 -109
Current tax for the year -1,299 -380
Addition, demerger of Trygg-Hansa, Codan Norway 0 110
Tax paid for the year 159 1,050
Net current tax at 31 December -381 765
Current tax is recognised in the statement of financial position as follows:
Under assets, current tax 0 844
Under liabilities, current tax -381 -80
Net current tax -381 765
Due to IFRIC 23, Tryg Forsikring A/S have previous included 80% of an expected repayment for unused tax losses in the closed Finnish branch in 2012
Tryg Forsikring A/S has received the decision from the Danish tax authorities. The decision has been appealed to National tax Tribunal and a new valuation and assessment of the expected outcome have been made. The expected probability to win the case at the National Tax Tribunal is less than 50%. The tax asset has therefore been written down in full.

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Financial statements - Contents

Notes (parent company)

DKKm 2023 2022
17 Deferred tax
Tax asset
Operating equipment 5 25
Obligationer 4 17
Capitalized tax loss 0 137
9 179
Tax liability
Intangible rights 2,168 2,368
Contingency funds 1,156 1,173
Debt and provisions -2 46
3,322 3,587
Deferred tax 3,313 3,408
Development in deferred tax
Deferred tax at 1 January 3,408 723
Exchange rate adjustments -9 -27
Addition, demerger of Trygg-Hansa, Codan Norway 0 2,317
Change to opening figure -44 18
Change in deferred tax relating to change in tax rate 8 30
Change in deferred tax taken to the income statement -233 341
Change in valuation of tax asset 4 -17
Change in tax on tax loss to carry forward 179 24
Change in deferred tax taken to equity 0 -1
Deferred tax at 31 December 3,313 3,408
Loss determined according to Swedish, Finnish, German, Belgium, Dutch and Austrian rules can be carried forward indefinitely.
In Switzerland tax losses can be carried forward 7 years.
The losses are not recognised as tax assets until it has been substantiated that the company can generate sufficient future taxable income to offset the tax loss.
The total current and deferred tax relating to items recognised in equity is recognised in the statement of financial position in the amount of DKK -33m (DKK -109m at 31 December 2022).

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Financial statements - Contents

Notes (parent company)

DKKm 2023 2022
18 Other provisions
Other provisions 1 January 94 40
Exchange rate adjustments 0 -1
Change in provisions 129 55
Other provisions 31 December 223 94
Other provisions relate to provisions for the Group's own insurance claims, restructuring costs and bankruptcy of Gefion.
Additions to the provision for restructuring costs and other provisions during the year amounts to DKK 238m (DKK 81m at December 2022)
and use of existing restructuring provisions amounts to DKK 109m (DKK 28m at December 2022).
The balance as at 31 December 2023 excluding own insurances amounts to DKK 222m (DKK 88m at December 2022).
The mature of the obligation is within 5 years.

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Financial statements - Contents

Notes (parent company)

DKKm
2023
2022

19 Other debt
Other debt amounts to DKK 5,713m (DKK 3,810m at 31 December 2022) and mainly consists of debt related to external customers' investments in Tryg Invest, unsettled fund transactions, leasing and accrued costs. Debt related to external customers investments in Tryg Invest investment funds amounts to DKK 1,672m (DKK 1,972m at 31 December 2022).
Maturity of undiscounted lease liabilities
Due 1 year or less 202 181
Due 2 - 5 years 465 399
Due more than 5 years 625 359
Total Lease liabilities 31 December 1,293 939
Lease liabilities included in the statement of financial position
Hereof future cash flow Options 45 44
Amounts recognised in statement of cash flow
Total cash out-flow for leases 211 194
Amounts recognised in income statement
Interest on lease liabilities -51 -38
There are no short term leases recognised in the financial statement.
* Please refer to Note 25 Accounting policies for further description
** Please refer to Note 21 Contractual obligations
Debt related to lease liabilities are included in Other debt. Please refer to note 11 for the specification of ROU assets.
20 Own funds
Equity according to annual report 40,062 42,655
Proposed dividend -1,000 -2,570
Intangible assets -31,987 -32,717
Profit margin, solvency purpose 3,400 2,981
Taxes 1,660 1,893
Subordinate loan capital 3,052 3,697
Own funds 15,188 15,940

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Financial statements - Contents

Notes (parent company)

DKKm 2023 2022
21 Contractual obligations, collateral and contingent liabilities
Obligations due by period
2023 0-1 year 1-3 years 3-5 years > 5 years Total
Other contractual obligations a) 664 418 119 11 1,213
664 418 119 11 1,213
Contractual obligations Obligations due by period
2022 0-1 year 1-3 years 3-5 years > 5 years Total
Other contractual obligations a) 327 259 40 11 637
327 259 40 11 637
a) Other contractual obligations mainly consists of IT and outsourcing agreements.
Please refer to note 11 for lease agreements recognised as ROU.
2023
Tryg Forsikring has signed the following contracts with amounts above DKK 50m
Tryg Forsikring has signed IT infrastructure agreements with commitments amounting to DKK 737m within 5 years.
2022
Tryg Forsikring has signed the following contracts with amounts above DKK 50m
Tryg Forsikring has signed IT infrastructure agreements with commitments amounting to DKK 347m within 5 years.
Collateral and contingent liabilities
The Danish companies in the Tryg Forsikring Group are jointly taxed with TryghedsGruppen smba. As of 1. July 2012, the companies and the other
jointly taxed companies are liable for any obligations to withhold taxes at source on interest, royalties and dividends in respect of the jointly taxed companies.
Please find note "Offsetting and collateral in relation to financial assets and obligations" in Tryg Forsikring Group note 26 "Contractual obligations,
collateral and contingent liabilities".
Please find note "Contingent liabilities" in Tryg Forsikring Group note 26 "Contractual obligations, collateral and contingent liabilities".

Annual report 2023 | Tryg Forsikring A/S | 142

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Financial statements - Contents

Notes (parent company)

DKKm
2023
2022

22 Related parties
Tryg Forsikring A/S has no related parties with a decisive influence other than the parent company Tryg A/S, TryghedsGruppen smba and the subsidiaries of TryghedsGruppen smba (Other related parties). Related parties with significant influence include the Supervisory board, Executive Board and their families.

In 2023 Tryg Forsikring A/S paid dividend to Tryg A/S DKK 7,030m (DKK 1,200m in 2022)

Premium income 2023 2022
- TryghedsGruppen smba 0.5 0.6
- Key management 0.6 0.6
- Other related parties 2.6 2.3
Claims paid
- TryghedsGruppen smba 0.3 0.1
- Key management 0.1 0.2
- Other related parties 0.3 0.3

22 Specification of remuneration please refer to note 27 in Tryg Forsikring Group

Intra-group transactions
Tryg A/S Group undertakings
Providing and receiving services 9 41
Intra-group account 257 -38
Interest 0 -2

Transactions between Tryg Forsikring A/S, Tryg A/S and group undertakings are conducted on an arm's length basis.

Administration fee, ect. is fixed on a cost-recovery basis. Intra-group accounts are offset and carry interest on market terms. The companies in the Tryg Forsikring group have entered into reinsurance contracts on market terms.

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Financial statements - Contents

Notes (parent company)

23 Financial highlights of Tryg Forsikring A/S (parent company)

DKKm 2023 2022 2021 2020 2019
Gross premium income 36,191 33,664 23,967 22,485 21,541
Gross claims -24,407 -22,286 -16,159 -15,276 -14,686
Total insurance operating costs -5,904 -5,549 -3,514 -3,330 -3,225
Profit/loss on gross business 5,880 5,829 4,294 3,878 3,629
Profit/loss on ceded business -734 -722 -730 -497 -566
Technical result 5,146 5,107 3,564 3,381 3,064
Investment return after insurance technical interest 861 -1,009 672 263 525
Other income 115 126 132 88 168
Other costs -962 -1,154 -506 -124 -125
Profit/loss for the year before tax 5,159 3,070 3,862 3,608 3,631
Tax -1,167 -800 -722 -771 -734
Profit/loss for the year, continuing business 3,993 2,270 3,140 2,837 2,896
Profit/loss on discontinued and divested business after tax 0 0 -3 0 -2
Profit/loss for the year 3,993 2,270 3,137 2,837 2,895
Run-off gains/losses, net of reinsurance 1,067 900 934 1,188 1,188
Run-off gains/losses, gross 1,702 892 927 1,171 1,171
Statement of financial position
Total provisions for insurance contracts 48,516 47,815 32,450 31,396 31,149
Total reinsurers' share of provisions for insurance contracts 1,920 1,851 1,494 1,377 1,501
Total equity 40,062 42,655 13,468 12,944 12,720
Total assets 110,479 109,852 58,661 56,734 56,140
Key ratios
Gross claims ratio 67.4 66.2 67.4 67.9 68.2
Business ceded as a percentage of gross premiums 2.0 2.1 3.0 2.2 2.6
Claims ratio, net of ceded business 69.5 68.3 70.5 70.2 70.8
Gross expense ratio 16.3 16.5 14.7 14.8 15.0
Combined ratio 85.8 84.8 85.1 85.0 85.8
Operating ratio 85.8 84.8 85.1 85.0 85.8
Relative run-off gains/losses 3.0 3.9 4.2 5.4 5.4
Return on equity after tax and before discontinued and divested business (%) 9.6 8.2 22.4 19.3 22.7
Return on equity after tax and discontinued and divested business (%) 9.6 8.2 22.4 19.3 22.7

Tryg Forsikring A/S started to fully consolidate Codan Norway and Trygg-Hansa from April 2022.

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Financial statements - Contents

Notes (parent company)

24 Reconciliation of profit/loss and equity (Danish FSA and IFRS)
The executive order on application of International Financial Reporting Standards for companies subject to the Danish Financial Business Act issued by the Danish FSA requires disclosure of differences between the of report under International Financial Reporting Standards and the rules issued by the Danish FSA.

There is no difference in profit/loss or equity recognised after Danish FSA and IFRS.

25 Accounting policies
Please refer to the Note 30 Accounting policies in Tryg Forsikring Group.

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Financial statements - Contents

Group chart

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Organisation chart at 1 January 2024. Companies and branches are wholly owned by Danish owners and domiciled in Denmark, unless otherwise stated.

☐ Company
☐ Branch

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Financial statements - Contents

Glossary, key ratios and alternative performance measures

The financial highlights and key ratios of Tryq Forsikring have been prepared in accordance with the executive order issued by the Danish Financial Supervisory Authority on the financial reports for insurance companies and multi-employer occupational pension funds, and also comply with 'Recommendations & Ratios' issued by the CFA Society Denmark.

| Claims ratio, net of reinsurance
Gross claims ratio = net reinsurance ratio. | Gross expense ratio without adjustment
Gross insurance operating costs × 100
Insurance revenue | Insurance revenue
Calculated as insurance revenue adjusted for change in gross premium provisions. | Net reinsurance ratio
Net expense from reinsurance contracts × 100
Insurance revenue | Norwegian general insurance
Comprises Tryq Forsikring A/S, Norwegian branch. | Other insurance
Comprises Finnish, Dutch, Austrian, Ireland, Swiss, Belgian, German, United Kingdom and credit & surety insurance. | Own funds
Equity plus share of qualifying solvency debt and profit margin (solvency purpose), less intangible assets, tax asset and proposed dividend. |
| --- | --- | --- | --- | --- | --- | --- |
| Combined ratio
The sum of the gross claims ratio, the net reinsurance ratio and the gross expense ratio. | Insurance revenue | Return on equity after tax (%)
Profit or loss for the year after tax
Weighted average equity | Relative run-off result
Run-off gains/losses net of reinsurance relative to claims provisions net of reinsurance, beginning of year | Run-off gains/losses
The difference between the claims provisions at the beginning of the financial year (adjusted for foreign currency translation adjustments and discounting effects) and the sum of the claims paid during the financial year and the part of the claims provisions at the end of the financial year pertaining to injuries and damage occurring in earlier financial years. | Solvency ratio
Ratio between own funds and capital requirement. | Swedish general insurance
Comprises Tryq Forsikring A/S, Swedish branch |
| Danish general Insurance
Comprises the legal entities Tryq Forsikring A/S, Tryq Livsforsikring A/S, Forsikrings-Aktieselskabet Liv II and excluding the Norwegian and Swedish branches. | | | | | | |
| Discounting
Expresses recognition in the financial statements of expected future payments at a value below the nominal amount, as the recognised amount carries interest until payment. The size of the discount depends on the market-based discount rate applied and the expected time to payment. | | | | | | |
| Gross claims ratio
Gross claims × 100
Insurance revenue | | | | | | |

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Financial statements - Contents

Large claims, net of reinsurance

Large claims, net of reinsurance, as calculated by the Group, represents:

Large claims, net of reinsurance is defined as single claims or claims events gross above 10m in local currencies adjusted for reinsurance.

Large claims, net of reinsurance

Insurance revenue

Weather claims, net of reinsurance

Weather claims, net of reinsurance, as calculated by the Group, represents:

Weather claims, net of reinsurance, is defined as claims related to storm, cloudbursts, natural perils and winter, adjusted for reinsurance.

Weather claims, net of reinsurance

Insurance revenue

Run-off, net of reinsurance

Run-off, net of reinsurance, as calculated by the Tryq Group, represents

Run-off, net of reinsurance

Insurance revenue

Premium proforma growth in local currencies

Premium proforma growth in local currencies is based on proforma figures that includes Tryq- Hansa and Codan Norway. As calculated by the Tryq Group, represents:

(Insurance revenue including Tryq- Hansa and Codan Norway pro-forma in year X - Insurance revenue including Tryq- Hansa and Codan Norway pro-forma in year X-1)

Insurance revenue including Tryq- Hansa and Codan Norway pro-forma in year X-1

Return On Own Funds (ROOF)

Profit for the year after tax x 100

(Own Funds Primo + Own Funds Ultimo)/2

Return On Tangible Equity (ROTE)

Profit for the year after tax x 100

(Tangible Equity primo + Tangible Equity Ultimo)/2

Annual report 2023 | Tryq Forsikring A/S

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Disclaimer

Certain statements in this financial report are based on the beliefs of our management as well as assumptions made by and information currently available to management. Statements regarding Tryg Forsikring's future operating results, financial position, cash flows, business strategy, plans and future objectives other than statements of historical fact can generally be identified by the use of words such as 'targets', 'believes', 'expects', 'aims', 'intends', 'plans', 'seeks', 'will', 'may', 'anticipates', 'would', 'could', 'continues' or similar expressions.

A number of different factors may cause the actual performance to deviate significantly from the forward-looking statements in this financial report, including but not limited to general economic developments, changes in the competitive environment, developments in the financial markets, extraordinary events such as natural disasters or terrorist attacks, changes in legislation or case law and reinsurance.

Should one or more of these risks or uncertainties materialise, or should any underlying assumptions prove to be incorrect, Tryg Forsikring's actual financial condition or results of operations could materially differ from that described herein as anticipated, believed, estimated or expected. Tryg Forsikring is not under any duty to update any of the forward-looking statements or to conform such statements to actual results, except as may be required by law.

Tryg Forsikring urges readers to refer to the section on risk management available on the Tryg's website for a description of some of the factors that could affect the company's future performance and the industry in which it operates.

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