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Tryg Annual Report 2014

Jan 28, 2015

3389_iss_2015-01-28_76422af3-8b68-4baf-8d53-6a0bd24c8301.pdf

Annual Report

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Annual report 2014

Tryg Forsikring A/S (CVR-no. 24260666)

Contents

Company details
Management's review
Statement by the Supervisory Board and the Executive Management
Independent auditor's report

Tryg Forsikring Group

Financial highlights
lncome statement
Statement of financial position
Statement of changes in equity
Statement of cash flow
Notes

Tryg Forsikring A/S (parent company)

Income statement
Statement of financial position
Statement of changes in equity
Notes
Organisation chart
Glossary
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Disclaimer

Company details

Supervisory Board

Jørgen Huno Rasmussen, chairman Torben Nielsen, deputy chairman Paul Bergqvist Anya Eskildsen Lene Skole Jesper Hjulmand Tina Snejbjerg Bill-Owe Johansson Mari Thjømøe Lone Hansen Vigdis Fossehagen Ida Sofie Jensen

Executive Management

Morten Hübbe Tor Magne Lønnum Lars Bonde

Internal audit

Jens Galsgaard

Independent auditors

Deloitte, Statsautoriseret Revisionspartnerselskab

Ownership

Tryg Forsikring A/S is part of the Tryg Forsikring Group. The company has a share capital of DKK 1,100m and is wholly-owned by Tryg A/S, Ballerup, Denmark.

The annual report is included in the consolidated financial statements of TryghedsGruppen smba, Lyngby Hovedgade 4 2, 2800 Lyngby and Tryg A/S, Ballerup (www.tryghedsgruppen.dk and www.tryg.com)

Address

Tryg Forsikring A/S Klausdalsbrovej 601 DK-2750 Ballerup

Tel. +45 70 11 20 20 Fax+45 44 20 66 00 www.tryg.dk

Management's review

Income overview Tryg Forsikring Group

DKKm 2014 2013
Gross premium income 18,652 19,504
Technical result 3,032 2,496
Investment return after insurance technical interest 367 593
Profit/loss before tax 3,360 3,050
Profit/loss on continuing business 2,590 2,416
Profit/loss 2,600 2,412
Run-off gains/losses, net of reinsurance 1,131 970
Key figures
Total equity 11,828 11,725
Return on equity after tax (%) 22.1 21.3
Premium growth in local currencies -1.1 -2.7
Gross claims ratio 67.8 73.9
Net reinsurance ratio 1.8 -1.8
Claims ratio, net of ceded business 69.6 72.1
Gross expense ratio 14.6 15.6
Combined ratio 84.2 87.7
Combined ratio exclusive of run-off 90.3 92.7
Run-off, net of reinsurance (%) -6.1 -5.0
Large claims, net of reinsurance (%) 3.1 2.1
Weather claims, net of reinsurance (%) 2.4 3.2
Combined ratio on business areas
Private 82.5 86.0
Commercial 79.4 85.4
Corporate 89.8 91.7
Sweden 92.0 91.2

Financial outlook and targets

With the results for 2014, we are close to having delivered on the 2015 financial targets announced in 2012. We have raised the bar for the period up to 2017, and have presented new and ambitious financial targets and customer targets.

To ensure that we realise these financial targets, Tryg Forsikring is launching a new efficiency programme. The aim is to reduce expenses and claims by a total of DKK 750m, namely DKK 500m related to the procurement of claims services and administration and DKK 250m related to expenses, in the period up to and including 2017.

Tryg Forsikring expects that the development in gross premium income will be slightly negative to unchanged in 2015 and on a par with the growth in GDP in 2016.

Tryg Forsikring has a solid reserve position, which was also confirmed in connection with an external review by KPMG in 2014. This review has strengthened Tryg Forsikring's assessment of its reserve position, and it is therefore deemed likely that the run-off level in the coming years will be higher than that realised in previous years.

The interest rate used for discounting Tryg Forsikring's technical provisions is historically low, and we do not expect any significant interest rate increases in the short term. A higher interest rate level will have a positive effect on Tryg Forsikring's results.

Earnings in 2015

The value of the Norwegian krone fell in 2014, which had a negative impact on Tryg Forsikring's operating profit. The share of equity held in Norwegian kroner and Swedish kroner is continuously hedged in the financial markets.

In 2015, weather claims net of reinsurance and large claims are expected to be unchanged at DKK 500m and DKK 550m, respectively.

The investment portfolio is generally divided into a match portfolio corresponding to the technical provisions and a free portfolio. The objective is for the return on the match portfolio and changes in the technical provisions due to interest changes to be neutral when taken together.

The return on bonds in the free portfolio will vary, but considering the current interest rate level, a low current return is expected. For shares and property, the expectations are a return of 7% and 6%, respectively.

Investment activities include other types of investment income and expenses, especially the costs of managing the investments, gains and losses on foreign currency hedges and interest paid on loans.

Tax rates have gradually been lowered in Denmark, Norway and Sweden in recent years. In Denmark, the tax rate was 24.5% in 2014 and will be reduced to 22% up to 2016. The Norwegian tax rate was 27%, while the Swedish rate was 22%.

When calculating the total tax payable, it should also be taken into account that gains and losses on shareholdings are not taxed in Norway. All in all, this will cause the expected tax payable for an average year to be reduced from around 23-24% to 22-23% for 2015.

Tryg Forsikring's results

With a return on equity of 22.1% and a combined ratio of 84.2, Tryg Forsikring once again delivered a satisfactory result in line with the defined targets of a return on equity of 20% and a combined ratio below 90. This result was achieved despite a slightly higher total level of weather claims and large claims in 2014 than in 2013. The improvement of the technical result was mainly the result of Tryg Forsikring's efficiency programme, but is also attributable to the effect of the many new price differentiated products launched in recent years.

2014 saw intensive work on increasing customer loyalty in the different business areas. Together with the improved products and the targeted selection, this had a positive impact on results.

The efficiency programme affected results positively by DKK 395m, corresponding to an improvement of the combined ratio by approximately 2 percentage points. In 2014, the efficiency programme once again made it possible to avoid any major general price increases, and the prices have largely only been adjusted to take account of claims inflation. If unsatisfactory development of products or segments is identified, selective price measures may of course be taken.

In 2014, many price-differentiated products were developed, primarily for new customers. However, a large part of the portfolio was converted in 2014 to ensure that all customers have the most up-todate products. This conversion is also contributing to making Tryg Forsikring's processes more efficient, as old products may be discontinued. It also ensures that staff will only have one product to consider in their advisory and claims work.

The investment return was DKK 367m, and was especially affected by increasing equity prices, a low interest rate level and domicile impairments in Q4 2014 of DKK 106m. The primary purpose of the investment business is to support the insurance business, and the aim is to have a low risk profile. The investment return for 2014 was thus higher than what was generally expected.

Premiums

Premium income totalled DKK 18,652m (DKK 19,504m), representing a fall of 1.1% when measured in local currencies. The development in premium income was expected in view of the initiatives implemented to improve profitability in recent years. In 2014, Private saw an improved development trend, accounting for about 50% of the Group's premium income. Both the development in the number of customers and the development in sales for the new price differentiated products, in particular, improved in 2014 relative to 2013. The improvements in both 2013 and 2014 were primarily due to efficiency improvements and a strengthened customer focus, which had a significant positive effect on the development in premium income. Commercial's retention rate was improved in 2014, particularly in the Danish part, but there is a general need to boost sales to achieve a positive development of the portfolio. The Swedish business also required significant structural measures within both pricing and distribution, which, in combination with the termination of the distribution agreement with Nordea, caused the premium income to fall in 2014. For Corporate, growth was positive at 1.1% (-2.9%), which is satisfactory. For this business area, Tryg Forsikring is prepared for larger fluctuations in premium income due to the competitive situation and the focus on having a profitable portfolio.

Bank insurance is an important distribution channel, and Tryg Forsikring has a sound agreement with Nordea on bank insurance in Denmark and Norway, while Tryg Forsikring sells to and services Nordea's Liv & Pension customers. In Sweden, Tryg Forsikring has a distribution agreement with Danske Bank, which has distributed insurance for Tryg Forsikring on the Swedish market since the spring of 2014.

In 2014, Tryg Forsikring acquired a number of small companies and portfolios, including Securator, a market-leading provider of additional cover for electronic equipment in Denmark. In addition, Tryg Forsikring acquired the renewal right for Codan's agricultural portfolio, which has been successfully integrated in Tryg Forsikring's agricultural portfolio. Also, Tryg Forsikring acquired a small Swedish portfolio within pet insurance. These acquisitions have shown that Tryg Forsikring is capable of successfully integrating portfolios and achieving synergies that support Tryg Forsikring's objectives and create value for its shareholders. This is also something that Tryg Forsikring will focus on in the coming years.

Claims

The gross claims ratio was 67.8 (73.9), and the claims ratio, net of ceded business, which covers both claims and business ceded as a percentage of gross premiums, was 69.6 (72.1). The claims level is due to a combination of better procurement of claims services and administration of DKK 282m, corresponding to 1.5%, and an overall higher level of weather and large claims of 5.5% (5.3%). The runoff level was slightly higher at 6.1% (5.0%), which reflects a solid level of provisions.

The claims measures implemented have first and foremost included improved agreements with car repair shops, but 2014 also saw initiatives that have improved the procurement of claims services within contents insurance, among other things in the form of the agreement with Scalepoint, which benefits both customers and Tryg Forsikring. Customers are offered freedom of choice among claims products, and Tryg Forsikring has access to favourable purchasing agreements and updated prices for similar products, which is particularly important in the field of electronics claims. Fixedprice agreements were introduced for a number of defined standard house and building repairs. At the end of 2014, Tryg Forsikring started using the IN4MO system for the management of all processes and deliveries in connection with building claims. This system will contribute to reducing claims expenses in the coming years, and allows all stakeholders to follow the progress when damage is being repaired, which will improve customer experience.

The gross claims ratio improved from 73.9 to 67.8, which is especially attributable to better procurement of claims services and administration of DKK 282m, particularly related to purchasing agreements within contents insurance, web auctions for extensive damage repairs and the introduction of fixed-price agreements for a number of house and building repairs.

Tryg Forsikring's focused work on claims prevention bore fruit when Tryg Forsikring received several cloudburst claims in Q3 2014. The extent of damage was considerably lower than in connection with the cloudburst in the Copenhagen area in July 2011. A significant reason for this was the many preventative measures launched after the cloudburst in 2011. After this cloudburst, Tryg Forsikring offered customers an inspection of their homes and required them to place their belongings in basements above floor level. In addition, in case of repeated claims, Tryg Forsikring required customers to install an anti-flooding device. Moreover, the limit of cover for basement rooms was reduced, and a higher excess was introduced.

Tryg Forsikring has concluded a lateral reinsurance agreement running from 1 July 2014 to 30 June 2015. When the total storm and cloudburst claims expenses exceed DKK 300m, the agreement will cover the next DKK 600m. To be covered by the agreement, a claims event must exceed DKK 20m. Storm and cloudburst claims amounted to approximately DKK 220m in the second half of 2014, which means that after another approximately DKK 80m of claims, this agreement will provide cover in the first half of 2015. This is one example of how Tryg Forsikring strives to achieve stability in the results of the insurance business.

Large claims amounted to 3.1% in 2014 (2.1%) and weather claims 2.4% (3.2%). The level of large claims and weather claims was DKK 1,021m, which largely corresponds to the level of DKK 1,050m which is expected for an average year.

The run-off level stood at 6.1% (5.0%), which underlines Tryg Forsikring's solid provisions coverage, as was announced on the Capital Markets Day held by Tryg A/S in November 2014. The run-off gain was highest in Corporate, because the share of long-term business in the form of workers' compensation, in particular, is larger than for the other business areas.

Expenses

The expense ratio was 14.6 (15.6). Adjusted for one-off effects related to the Norwegian pension scheme and the change of IT suppliers in Q2 2014, the expense ratio was 15.3. The improvement of 0.3 percentage points was achieved through the ongoing efficiency programme and should be seen in the light of the expense ratio target of less than 15 in 2015 and 14 or less in 2017.

The efficiency programme contributed DKK 113m in 2014, corresponding to an impact on the expense ratio of 0.6 percentage points. The initiatives comprised a reduction in the number of employees, particularly in the staff functions, but also in the business areas. Tryg Forsikring has generally focused on reducing complexity, just as the number of offices has been reduced. Sourcing has also been an important initiative in 2014, which was demonstrated in particular in the change of IT suppliers from CSC to TCS, while IT development was outsourced to Accenture. Sourcing will continue to contribute to reducing the expense level in the years to come. In 2014, the number of employees was reduced from 3,692 to 3,585.

The expense level is also affected by increases in the payroll tax in Denmark, from 10.9% to 11.4% in 2014. The tax will gradually increase and will stand at 12.3% in 2021. However, this will not affect Tryg Forsikring's target of an expense ratio of less than 15 in 2015 and of 14 or less in 2017.

Profit/loss on discontinued business

The profit on discontinued business was DKK 10m in 2014, and comprised gains on provisions, primarily relating to the marine run-off business.

Investment return

The investment return was DKK 367m (DKK 593m) in 2014. Tryg Forsikring's investment portfolio is divided into a match portfolio and a free portfolio.

The match portfolio totalled DKK 29.5bn, and was made up of bonds which match the insurance provisions so that fluctuations resulting from interest rate changes are offset to the greatest possible extent. The free portfolio is a diversified portfolio of real estate, equities and bonds which largely reflect the company's total equity. At 31 December 2014, the value of the free portfolio totalled DKK 12.4bn. The return on the match portfolio was DKK 181m (DKK 40m) after transfer to insurance technical interest.

The return on the free investment portfolio was DKK 548m (DKK 891m). The return was impacted by price increases for equities, in particular. The return on the equity portfolio was positive at 10.0%. Bonds produced a return of 2.1% and, for high-yield and emerging market bonds in particular, there was a high return in 2014.

Other financial income and expenses were negative (net) by DKK 362m, partly due to the usual interest expenses relating to subordinate loans, foreign currency hedging and expenses for investment activities, and partly due to impairment of owner-occupied property of DKK 106m.

Gains on foreign currency hedges relating to equity and intercompany balances stood at approximately DKK 260m due to a fall in the price of the Norwegian krone and Swedish. Foreign currency hedging is aligned with Tryg Forsikring's objective of having a generally low risk profile.

Tax

Tax on profit for the year totalled DKK 770m, or 23% of the profit before tax. In 2014, Tryg Forsikring paid DKK 527m in income tax as well as various payroll taxes totalling DKK 332m, making the total payment DKK 859m in 2014.

Capital position

Tryg Forsikring Group's equity totalled DKK 11,828m (DKK 11,725m) at the end of 2014. Tryg Forsikring determines the individual solvency requirement according to the Danish Financial Supervisory Authority's guidelines. The individual solvency requirement was DKK 6,560m at the end of 2014, and is measured based on the adequate capital base, which amounted to DKK 9,938m. Tryg Forsikring thus has surplus cover of DKK 3,378m, corresponding to 46%.

In Q2 2014, the Danish Financial Supervisory Authority performed and ordinary inspection. The inspection confirmed its favourable opinion on risk management, reserve and capital position.

On 19 June 2014, the Financial Supervisory Authority of Norway made an announcement concerning issues associated with Solvency II. In the announcement, the Financial Supervisory Authority of Norway estimates that the Norwegian Natural Perils Pool and the Norwegian guarantee scheme in their current form should only to a limited extent be included in the capital adequacy calculation.

Tryg Forsikring's capital adequacy calculation includes about NOK 1.2bn from the Norwegian Natural Perils Pool and the Norwegian guarantee scheme after tax. This matter has not been clarified further in Q4 2014. In relation to Solvency II, final clarification of the expected future profit and the future recognition of subordinate loan capital is still pending; this will have a positive impact on Tryg Forsikring's capital. The final Solvency II rules will take effect from 1 January 2016.

Dividend policy

For 2014, dividend of DKK 2,400m (DKK 2,456m) is proposed.

Events after the statement of financial position date

In the opinion of Management, from the balance sheet date to the present date, no other matters of major significance have arisen that are likely to materially influence the assessment of the company's financial position.

Private

Financial highlights

-

-

Key figures

DKKm 2014 2013
Gross premium income 9,051 9,366
Gross claims -6,129 -6,596
Gross expenses -1,311 -1,418
Profit/loss on gross business 1,611 1,352
Profit/loss on ceded business -23 -43
Insurance technical interest, net of reinsurance 24 26
Technical result 1,612 1,335
Run-off gains/losses, net of reinsurance 357 310
Key ratios
Premium growth in local currencies 0.0 -2.2
Gross claims ratio 67.7 70.4
Net reinsurance ratio 0.3 0.5
Claims ratio, net of ceded business 68.0 70.9
Gross expense ratio 14.5 15.1
Combined ratio 82.5 86.0
Combined ratio exclusive of run-off 86.4 89.3
Run-off, net of reinsurance (%) -3.9 -3.3
Large claims, net of reinsurance (%) 0.1 0.1
Weather claims, net of reinsurance (%) 2.5 3.2

Private encompasses the sale of insurance products to private individuals in Denmark and Norway. Sales are effected via call centres, the Internet, Tryg Forsikring's own agents, franchisees (Norway), interest organisations, car dealers, estate agents and Nordea's branches. The business area accounts for 49% of the Group's total premium income.

Results

The technical result for 2014 was DKK 1,612m (DKK 1,335m), with a combined ratio of 82.5 (86.0). The improvement was achieved mainly through Tryg Forsikring's efficiency programme, but there was also a positive impact from the many new price-differentiated products in combination with improved selection. The improved profitability, which resulted from better pricing and selection, meant that only limited extraordinary price increases were implemented in 2014. Also, the claims level was positively affected by a lower level of weather claims and a considerably higher run-off level than in 2013. The expense ratio was reduced considerably from 15.1 to 14.5, which was achieved concurrently with a largely unchanged premium income.

Premiums

The development in gross premium income was significantly improved in 2014. Premium income was maintained, while 2013 saw a reduction of 2.2% The improved development was expected and is the result of many years of focusing on improving profitability. In 2014, significant efforts were directed at improving customers' perception of Tryg Forsikring, and combined with the fact that the prices were only increased in line with inflation, this meant that the retention rate was high. The increased customer focus in combination with improved price-differentiated products and selection had a positive impact on the development in sales in both Denmark and Norway. The improved price-differentiated products in combination with improved selection have made Tryg Forsikring more attractive to profitable customers, which will also result in a slight increase in premiums.

The development in premium income in Denmark is still affected by the sale of small cars which generally have more safety features. This leads to a reduction in both premiums and claims. In addition, competition on the Danish car market in particular was more intense, which resulted in a reduction of the premium level for the market as a whole. In that connection, Tryg Forsikring has been able to capitalise on the enhanced competitiveness achieved through the efficiency programme. The reduction in premium income in Private in Denmark was 1.4% (-3.8%). Developments in Norway were affected by competition from small market players, while the new price-differentiated products and improved selection also had a positive impact. Growth in Private in Norway was 1.5% (-0.3%), and generally developed positively throughout the year.

Claims

The gross claims ratio amounted to 67.7 (70.4), and the claims ratio, net of ceded business, was 68.0 (70.9). The underlying improvement amounted to 1.6 percentage points, and is attributable in particular to the efficiency programme implemented as well as the initial effects of the price differentiation and improved selection. The level of weather claims was largely unchanged with a higher level in the first three quarters and a considerably lower level in Q4 relative to 2013. The expenses for weather claims amounted to 2.5 (3.2). Run-off gains/losses improved the combined ratio by 3.9 (3.3) and were thus slightly higher than in 2013.

Expenses

The expense ratio was 14.5 (15.1) in 2014. The expense level was affected by the one-off effects of the pension scheme and the change of IT suppliers. Adjusted for this, the expense ratio was 15.3. The nominal expenses were considerably reduced as a result of a reduction in staff costs as part of the efficiency programme and continued optimisation of the distribution costs, in particular. The number of employees was reduced from 923 at the end of 2013 to 903 in 2014, reflecting an increase in distribution and a reduction in administration.

Commercial

Financial highlights

Financial highlights
· Technical result of DKK 875m
(DKK 654m).

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Key figures

DKKm 2014 2013
Gross premium income 4,190 4,411
Gross claims -2,673 -2,978
Gross expenses -664 -820
Profit/loss on gross business 853 613
Profit/loss on ceded business 8 29
Insurance technical interest, net of reinsurance 14 12
Technical result 875 654
Run-off gains/losses, net of reinsurance 310 265
Key ratios
Premium growth in local currencies -3.0 -2.9
Gross claims ratio 63.8 67.5
Net reinsurance ratio -0.2 -0.7
Claims ratio, net of ceded business 63.6 66.8
Gross expense ratio 15.8 18.6
Combined ratio 79.4 85.4
Combined ratio exclusive of run-off 86.8 91.4
Run-off, net of reinsurance (%) -7.4 -6.0
Large claims, net of reinsurance (%) 4.3 4.5
Weather claims, net of reinsurance (%) 1.9 4.5

Commercial encompasses the sale of insurance products to small and medium-sized businesses in Denmark and Norway. Sales are effected by Tryg Forsikring's own sales force, brokers, franchisees (Norway), customer centres as well as through group agreements. The business area accounts for 23% of the Group's total premium income.

Results

In 2014, Commercial continued its positive development and improved results significantly relative to 2013. The technical result was improved to DKK 875m (DKK 654m), with a combined ratio of 79.4 (85.4).

This shows that the efforts to improve the results in Commercial have borne fruit, and that the area contributes positively to achieving the Group's objectives. The improvement in results was achieved through both the efficiency programme and the impact of previous profitability measures. In addition, new price-differentiated products were introduced in Commercial. These increased the rate of sales and reduced the need for discounts to adjust the price based on the risk.

It has been very important to reduce the expense level to improve the competitive situation. Against this background, it is very satisfactory that the expense ratio has been reduced to 15.8 (18.6), which was achieved concurrently with a reduction of the premium level. Adjusted for one-off effects related to the Norwegian pension scheme and the change of IT suppliers, the expense ratio was 16.9.

Premiums

A combined fall in premium income of 3.0% (-2.9%) was realised, when measured in local currencies. The largely unchanged development comprised a reduction in the Danish business of 4.5% and growth in the Norwegian business of 0.6%. The reduction in Denmark is attributable to the important measures implemented in previous years as well as the fact that the smaller Danish companies are still struggling financially.

The growth in the Norwegian business has been achieved through, among other things, a significant increase in sales from the franchise distribution channel, which is attributable to a number of factors, including sales and service training for commercial products. The change in the setup of Commercial and Corporate led to an increase in premiums of approximately DKK 900m. The new additions have now been fully integrated and included in Commercial's service concepts. Similarly, the acquisition of the renewal right for Codan's agricultural portfolio progressed very satisfactorily with considerable positive support and full integration in Commercial.

The retention rate improved significantly to 87.0 (86.1) in 2014 in the Danish part of Commercial, while the Norwegian part saw a small improvement to 87.8 (87.6).

For Commercial, improving sales is thus the most important factor for improving premium development.

Claims

The gross claims ratio amounted to 63.8 (67.5), and the claims ratio, net of ceded business, was 63.6 (66.8). The low level is attributable to both the historic profitability measures, implementation of price-differentiated products and the efficiency programme. The level of weather claims was 1.9 (4.5), and was positively affected by mild winter weather in Q4 in both Denmark and Norway. At 4.3 (4.5), the level of large claims was largely unchanged since 2013, while the run-off level was somewhat higher at 7.4 (6.0).

Expenses

The expense ratio was 15.8 (18.6), and adjusted for one-off effects related to the Norwegian pension scheme and the change of IT suppliers, the expense ratio was 16.9. This development is very satisfactory and was achieved by means of the efficiency programme and structural adjustments in the Commercial organisation. This comprises, among other things, changes in the distribution structure and synergies in connection with the integration of the business transferred from Corporate. Reducing the expense level will continue to be an important focus area for Commercial in the coming years, which will contribute to improving competitiveness and supporting the Group's expense ratio reduction target.

Corporate

Financial highlights

Financial highlights
· Technical result of DKK 427m
(DKK 358m).
· Combined ratio of 89.8 (91.7).

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Key figures

DKKm 2014 2013
Gross premium income 4,033 4,158
Gross claims -2,872 -3,661
Gross expenses -446 -490
Profit/loss on gross business 715
Profit/loss on ceded business -304 338
Insurance technical interest, net of reinsurance 16 13
Technical result 427 358
Run-off gains/losses, net of reinsurance 421 375
Key ratios
Premium growth in local currencies 1.1 -2.9
Gross claims ratio 71.2 88.0
Net reinsurance ratio 7.5 -8.1
Claims ratio, net of ceded business 78.7 79.9
Gross expense ratio 11.1 11.8
Combined ratio 89.8 91.7
Combined ratio exclusive of run-off 100.2 100.7
Run-off, net of reinsurance (%) -10.4 -9.0
Large claims, net of reinsurance (%) 9.4 4.7
Weather claims, net of reinsurance (%) 3.0 2.5

Corporate sells insurance products to corporate customers under the brand 'Tryg' in Denmark and Norway, 'Moderna' in Sweden and 'Tryg Garanti'. Sales are effected both via Tryg Forsikring's own sales force and via insurance brokers. Moreover, customers with international insurance needs are served by Corporate through its cooperation with the AXA Group. The business area accounts for 21% of the Group's total premium income.

Results

The technical result improved to DKK 427m (DKK 358m), and the combined ratio amounted to 89.8 (91.7). The result was affected by a significantly higher overall level of large claims and weather claims, more than approximately DKK 200m higher than in 2013 in total. Adjusted for this, the underlying development in results was positive; among other things due to a lower level of medium-sized claims.

The Corporate portfolio comprises a higher share of long-tailed business than the other areas, for which reason the capital requirement is higher. For this reason, Corporate should have a lower combined ratio over time than the other business areas to contribute to Tryg Forsikring's financial targets.

Premiums

As a matter of course, the Corporate market comprises large single customers. As the market is also highly competitive, focus in Corporate will be on maintaining profitability, which means that the premium income will fluctuate more than for the other business areas.

In 2014, premium income increased by 1.1% (-2.9%). This is especially attributable to the Swedish part of Corporate, which is still being built up with a focus on profitability. In Sweden, growth amounted to 8.6%, and growth was positive at 0.8% for the Danish part and negative at 0.8% for the Norwegian part. The development in Denmark and Norway is attributable to normal fluctuations when large customers are added to or removed from the portfolio.

As part of the change in the setup of Corporate and Commercial, small customers with a total premium of approximately DKK 900m were moved. Against this background, Corporate has been able to continue its work on developing focused advisory concepts for large customers in a more focused way.

Claims

The gross claims ratio amounted to 71.2 (88.0), and the claims ratio, net of ceded business, was 78.7 (79.9). Adjusted for run-off level, weather claims and large claims, the claims ratio, net of ceded business, was significantly higher than in 2013, which underlines the profitability focus in Corporate. However, at the same time, it must be concluded that the claims level for the Swedish part was less satisfactory towards the end of the year.

Providing advice on risks is an integral part of Corporate's advisory concept, and this has been extended further in recent years, which has had a positive impact on the claims level.

Expenses

The expense ratio was 11.1 (11.8), and adjusted for one-off effects related to the Norwegian pension scheme and IT operating expenses, the expense ratio was 11.6.

The development in the expense level is satisfactory viewed in the context of the efforts to improve competitiveness and the financial results. The coming years will see a focus on streamlining the handling of large customers even more and reducing the expense level further.

The number of employees was reduced from 365 at the end of 2013 to 279 at the end of 2014. Of this, approximately 60 positions were moved in connection with the new division of Corporate and Commercial.

Sweden

Financial highlights

-

-

Key figures

DKKm 2014 2013
Gross premium income 1,399 1,587
Gross claims -998 -1,178
Gross expenses -268 -280
Profit/loss on gross business 133 129
Profit/loss on ceded business -21 9
Insurance technical interest, net of reinsurance 6 11
Technical result 118 149
Run-off gains/losses, net of reinsurance 43 20
Key ratios
Premium growth in local currencies -7.4 -4.9
Gross claims ratio 71.3 74.2
Net reinsurance ratio 1.5 -0.6
Claims ratio, net of ceded business 72.8 73.6
Gross expense ratio 19.2 17.6
Combined ratio 92.0 91.2
Combined ratio exclusive of run-off 95.1 92.5
Run-off, net of reinsurance (%) -3.1 -1.3
Weather claims, net of reinsurance (%) 1.5 1.4

Sweden comprises the sale of insurance products to private customers under the 'Moderna' brand. Moreover, insurance is sold under the brands: Atlantica, Bilsport & MC, Securator and Moderna Djurförsäkringar. Sales are effected via Tryg Forsikring's own salespeople, call centres and the Internet. The business area accounts for 7% of the Group's total premium income.

Results

The results of this business area have improved significantly in recent years. The combined ratio for 2014 was largely at the same level as in 2013 and was achieved in a year which saw an expected gradual reduction of the Nordea portfolio as a result of terminating the partner agreement in Sweden. In 2014, the cooperation with Danske Bank in Sweden was gradually expanded, and new, small portfolios were acquired. In addition, the important agreement with Elkjöp on product insurance distribution has been extended. At the same time, significant structural measures were also implemented in 2014 with regard to distribution, as a result of which the call centre in Luleå was closed, with only one call centre remaining based in Malmö.

The technical result was DKK 118m (DKK 149m). This was achieved through a continued focus on profitability within the broad private market and the usual sound results in the niche areas comprising leisure boats, motorcycles and product insurance.

Premiums

Premium income was reduced by 7.4% (-4.9%). This reduction was primarily due to the mentioned termination of the partner agreement with Nordea, just as the number of partner agreements in general was reduced, including ICA and Villaägerne (the house owners) in Sweden, to ensure profitability. This development was countered through the continued development of the cooperation with Danske Bank and the acquisition of the company Securator, which is a market-leading provider of extended guarantee insurance for electronic equipment in Denmark, as well as the acquisition of a small portfolio within insurance for pets.

Towards the end of the year, it could be concluded that the level of sales was now generally higher than before the agreement with Nordea was terminated. This was achieved through the establishment of one call centre in Malmö.

Claims

The gross claims ratio amounted to 71.3 (74.2), and the claims ratio, net of ceded business, was 72.8 (73.6). The largely unchanged claims ratio, net of ceded business, is satisfactory and positively affected by the gradual reduction of the Nordea portfolio, while it is negatively affected by a few midsized claims and an increasing claims frequency within contents insurance. Claims handling in Moderna is characterised by a high degree of efficiency, and the introduction of automatic claims handling without claims handlers continues. The claims handling is determined by the type of claim, the customer's claims history and a number of other factors. Tryg Forsikring sees great potential in this kind of claims handling for the Group as a whole. This is also a very efficient form of claims handling for customers, as a large portion of claims are registered and finalised on the same day, which results in high customer satisfaction and a positive effect on the claims level.

Run-off amounted to 3.1% (1.3%), which reflects that the Swedish part of the business has now also built a solid reserve position.

Expenses

The expense ratio was 19.2 (17.6), or 18.8 excluding one-off effects. The higher expense level is related to the reduction in premium income. It was expected that the expense ratio would increase, as it was not possible to adapt to a considerably lower premium level in the short term. Accordingly, in the coming years, initiatives will be implemented to ensure a reduction in expenses. The centralisation of customer service and telemarketing in Malmö was completed in 2014, which means that the corresponding function in Luleå has now finally been closed.

Investment activities

The purpose of the investment activities is primarily to support the insurance business by minimising the impact of interest and exchange rate fluctuations and by managing the investments in the best possible way while taking account of market risk and capital use.

Key figures - Investments
DKKm 2014 2013
Free portfolio, gross return 548 891
Match portfolio, regulatory deviation and performano 181 40
Other financial income and expenses -362 -338
Total investment return 367 593
Return - free portfolio Return Return (%) Investment assets
DKKm 2014 2014 31.12.2014 31.12.2013
Government bonds 15 4.7 279 501
Covered bonds 78 1.6 5,188 4,736
Emerging market bonds 23 5.9 410 387
High-yield bonds 35 5.2 910 802
Other® 17 1.4 1,085 1,944
Interest rate and credit exposure 168 2.1 7,872 8,370
Equity exposure 250 10.0 2,470 2,966
Investment property 130 6.4 2,099 2,022
Total gross return 548 4.4 12,441 13,358
Return - match portfolio Return
DKKm 2014
Return, match portfolio 1,336
Value adjustments, changed discount rate -741
Transferred to insurance technical interest -414
Match, regulatory deviation and performance 181
Hereof:
Match, regulatory deviation 77
Match, performance 104

At 31 December 2014, the total investment portfolio totalled DKK 41.9bn. The investment portfolio is divided into a match portfolio and a free portfolio of DKK 29.5bn and DKK 12.4bn, respectively. The sole purpose of the match portfolio is to hedge fluctuations in the discounting of insurance provisions and thus reduce the interest rate risk attaching to Tryg Forsikring's claims provisions. In addition to transferring the change in the value of the commitments, the match portfolio will also provide interest on the provisions to transfer insurance technical interest. The free investment portfolio generally corresponds to equity and is invested in bonds, real estate and equities.

Another purpose of the investment activities is to reduce the impact of exchange rate fluctuations. This is done by means of hedging, which in terms of expenses is included under other financial income and expenses.

Hedging covers the currency risk in the Norwegian and Swedish branches, and especially towards the end of 2014, it protected against fluctuations due to a significant drop in the Norwegian krone. Without this hedging, which relates to Tryg Forsikring's equity and intercompany balances, equity in 2014 would be approximately DKK 260m lower.

Financial markets in 2014

Activity in the global economy gradually gained momentum in the course of 2014, especially in the USA and the UK. However, growth in Europe was a little more restrained, while the Chinese and Japanese economies also slowed down. The central banks also had a bearing on the agenda in 2014. While the American central bank cut back its monetary easing by reducing its monthly acquisition of bonds, the European central bank eased its monetary policy on several occasions to boost the economy. In the Nordic countries, the Norwegian central bank's interest rate cut was particularly noteworthy, and was primarily driven by the fall in oil prices. The general impression of 2014 is a global economy a world with historically low inflation, interest rates and commodity prices plus growth which is still low and is primarily driven by America.

The uncertainty in the financial markets has primarily been due to one-off events such as Russia's annexation of the Crimea, the demonstrations in Hong Kong and the new tensions in the Middle East.

Investment return 2014

The investment return was affected by both positive equity and credit markets and falling interest rates as well as good performance. The return on the free portfolio was DKK 548m, while the return on the match portfolio was DKK 181m. After financial income and expenses of DKK -362m, the total investment return amounted to DKK 367m.

The result of the match portfolio comprises performance of DKK 104m and a regulatory deviation of DKK 77m. The positive performance was primarily due to the selected local bonds doing well relative to the local market.

The regulatory deviation is explained by the fact that the commitments are primarily calculated on the basis of euro swaps, while hedging is local. The difference between euro swaps and Norwegian swaps, in particular, explains most of the regulatory deviation. The interest rate difference between, for example, the two-year European and Norwegian swap rates is now only 1 percentage point, which is the lowest level since 2009.

In addition, the development in the financial markets resulted in positive returns on equities, credit exposure and the bond position in the free portfolio. The return was DKK 548m, corresponding to 4.4% on the average invested capital for the period. The return on Tryg Forsikring's equity portfolio was DKK 250m. The reduction of the interest rate level in 2014 combined with the positive return on high-yield bonds and emerging market bonds resulted in a return of DKK 168m, or 2.1%. Real estate investments contributed positively with DKK 130m. The value of the properties in Norway increased slightly, while the situation is largely unchanged in Denmark.

Other financial income and expenses

Other financial income and expenses totalled DKK -362m in 2014. This item comprises a number of elements, of which the largest are the expense relating to Tryg Forsikring's hedging of the currency risk of DKK 95m, as mentioned above, and the expenses relating to Tryg Forsikring's subordinate loan of DKK 90m. The value of Tryg Forsikring's domicile in Ballerup was impaired by DKK 106m.

Capital and risk management

The main concept of insurance is that of spreading risk. By pooling risks from a large number of customers, an insurance company's risks are spread more evenly and are also more predictable, thereby reducing the capital required to cover negative fluctuations. The assessment and management of Tryg Forsikring's aggregate risk and the associated capital requirements therefore constitute a central element in the management of an insurance company.

Risk profile and appetite

Tryg Forsikring's Supervisory Board defines the framework for the company's target risk appetite and thereby also the capital which must be available to cover any losses. The risk appetite is described in Tryg Forsikring's policies via exposure limits for different types of risk.

The fundamental insurance risk is managed via limits for the size of single large commitments and via the use of reinsurance, thereby limiting the maximum cost of large claims, expenses due to a storm, cloudburst or another event which affects a number of insurance customers simultaneously. Moreover, the insurance risk is managed through geographical limitations and by refraining from offering certain types of insurance such as aviation and marine insurance. Operating within these limits, Tryg Forsikring's risk will depend on the company's choice of exposure within different segments and industries in the insurance market.

Another example of the operationalisation of risk appetite is the management of the investment risk via exposure limits within different asset classes (shares and property etc.) and the management of the total interest risk via Tryg Forsikring's match strategy. This prescribes that Tryg Forsikring's investment assets corresponding to the technical provisions must be invested in interestbearing assets, the interest rate sensitivity of which precisely matches and thereby hedges the interest rate sensitivity of the discounted provisions.

Good risk management requires, among other things, the ongoing identification and quantification of risk factors, subsequent reduction of undesired risks and the reporting of the whole risk scenario. The quantification consists, among other things, of a calculation of the capital requirements and, against this background, an annual review is made of the framework for Tryg Forsikring's risk appetite.

To support the work with risk management, the Supervisory Board has appointed a special Risk Committee, whose task is to focus on the Board's responsibility in terms of capital and risk management.

Capital requirement and management

Capital management is based on Tryg Forsikring's internal capital model. The capital model is based on the risk profile, and thus takes account of the composition of the insurance portfolio, the geographical spread, the provision profile, the reinsurance programme, the investment portfolio and Tryg Forsikring's profitability in general. The model calculates the statutory capital requirement (Individual Solvency Requirement) with a 99.5% certainty level, such that Tryg Forsikring would statistically be able to honour claims in 199 out of 200 years.

At the end of 2014, the Individual Solvency Requirement totalled DKK 6,560m (DKK 6,366m in 2013). The capital required to meet the Individual Solvency Requirement is called the adequate capital base. At the end of 2014, this totalled DKK 9,938m after dividend, corresponding to a surplus cover of DKK 3,378m or 46%.

The Supervisory Board regularly assesses the need for capital adjustments. The assessments are made in the company's capital plan, in which the Individual Solvency Requirement is projected on the basis of Tryg Forsikring's budgets. In conjunction with the capital plan, a contingency plan has been prepared which describes specific measures that may be introduced in the short term, should the company's desired capital position be threatened. Both the capital plan and the contingency plan have been approved by Tryg Forsikring's Supervisory Board.

Tryg Forsikring's capital base consists of equity and subordinate loan capital. The relative sizes of these two categories are subject to ongoing assessment with a view to maintaining an optimum structure which takes account of the target return on equity, the capital costs and the desired financial flexibility. In 2015, this will be reassessed in connection with the refinancing of Tryg Forsikring's subordinate loan of EUR 150m. This refinancing will take the future Solvency II rules into account.

At the end of 2014, Tryg Forsikring's total subordinate loan capital amounted to 15% of equity, with total interest expenses of DKK 90m.

Towards Solvency II

The coming European solvency rules, Solvency II, will enter into force on 1 January 2016.

Under Solvency II, a company is allowed to calculate its capital requirement using an internal model approved by the Financial Supervisory Authority. Tryg Forsikring expects its internal model to be approved so that it can continue to be used by the company. If the approval process takes longer than expected, it will be necessary to use the Solvency II standard model for a period, which will result in a lower solvency surplus.

When Solvency II enters into force, the concept of 'adequate capital base' will be replaced by the Solvency II concept of 'own funds'. There are still some unresolved issues as to the interpretation of this capital calculation method, which may have a significant impact on Tryg Forsikring's capital situation. The capital elements still to be clarified are:

• Norwegian Natural Perils Pool, which may have a negative effect of DKK -1 to 0bn. Tryg Forsikring expects that Norwegian Natural Perils Pool will still be available as a tier 2 capital element when Solvency II has entered into force.

• Norwegian warranty provision, which may have a negative effect of DKK -0.2 to 0bn. Tryg Forsikring expects that the warranty provision will still be available as a tier 1 or tier 2 capital element under Solvency II.

• The Solvency II assessment of premium provisions will contribute positively with DKK 0.5 to 0.7bn to the own funds statement (expected future profit).

• An increased possibility for raising subordinate loan capital amounts from DKK 1.5 to 2.5bn.

Tryg Forsikring thus expects an overall positive capital effect in connection with the transition to Solvency II. The Solvency II provisions also introduce a requirement for an Own Risk and Solvency Assessment (ORSA). Tryg Forsikring has for several years prepared ORSA reports, which assess the general risk scenario and propose improvements. In 2014, such a risk assessment was also carried out and considered by the company's day-to-day management and Supervisory Board, which are consequently entering 2015 with a fully updated view of Tryg Forsikring's risk profile.

Standard & Poor's

In 2014, Tryg Forsikring achieved an 'A-' rating from the credit rating agency Standard & Poor's, and aims to maintain this rating.

Corporate governance

Tryg Forsikring focuses on managing the company in accordance with the principles for good corporate governance and generally complies with the recommendations. The Danish recommendations have been prepared by the Committee on Corporate Governance and most recently updated in 2014. The Recommendations on Corporate Governance can be found at corporate governance. dk. At tryg.com1 , Tryg Forsikring has published the statutory corporate governance report based on the 'comply or explain' principle for each individual recommendation. This section on corporate governance is an excerpt of the corporate governance report.

Dialogue between Tryg Forsikring and stakeholders

Tryg Forsikring has adopted an Investor Relations policy which states, among other things, that all company announcements and financial statements are published in English and that Tryg Forsikring publishes interim financial statements half yearly. This material provides all stakeholders with a comprehensive picture of Tryg Forsikring's position and performance. The consolidated financial statements are presented in accordance with IFRS.

Annual general meeting

Tryg Forsikring holds an annual general meeting every year. As required by the Danish Companies Act and the Articles of Association.

Capital structure

The Board ensures that Tryg Forsikring's capital structure is in line with the needs of the Group and that it complies with the requirements applicable to Tryg Forsikring as a financial undertaking. Tryg Forsikring has adopted a capital plan and a contingency capital plan, which are reviewed annually by the Board.

Depending on the development in results, each year the Board proposes a dividend.

Duties, responsibilities and composition of the Supervisory Board

The Board is responsible for the central strategic management and financial control of Tryg Forsikring and for ensuring that the business is organised in a sound way. This is achieved by monitoring targets and framework on the basis of regular and systematic review of the strategy and risks. The Executive Management reports to the Board on strategies and action plans, market developments and group performance, funding issues, capital resources and special risks. The Board holds one annual strategy seminar to decide on and/or adjust the Group's strategy with a view to sustaining value creation in the company. The Executive Management works with the Board to ensure that the Group's strategy is developed and monitored. The Board ensures that the necessary competencies and financial resources are available for Tryg Forsikring to achieve its strategic targets. The Board specifies its activities in a set of rules of procedure and an annual cycle for its work.

1 Where references are made to the descriptions at tryg.com the same applies to Tryg Forsikring Group

Board members elected by the annual general meeting are up for election each year at the annual general meeting. See pages 31-32 for information on when the individual members joined the Board, were re-elected and when their current election period expires. To ensure the integration of new talent on the Board, members elected by the annual general meeting may hold office for a maximum of nine years. Furthermore, members of the Board must retire at the first annual general meeting following their 70th birthday. The Board has 12 members, five men and seven women (including one male and three female employee representatives). The Board has members from Denmark, Sweden and Norway. Tryg Forsikring's board is thus not underrepresented.

Eight members of the Board are elected by the annual general meeting for a term of one year. Of the eight members elected at the annual general meeting, four are independent persons as stated in recommendation 3.2.1 in Recommendations on Corporate Governance, while the other four members are dependent persons as they are appointed by TryghedsGruppen the majority shareholder of the parent company Tryg A/S. See details about the independent board members in the section Supervisory Board on pages 31-32.

The Board performs an annual evaluation of its work and skills to ensure that it possesses the expertise required to perform its duties in the best possible way. In 2014, external assistance was brought in to contribute to this, which resulted in the recruitment of a new member for the Board in 2015. The Board focuses on the following qualifications and skills: management experience, financial insights, knowledge of insurance, including the organisation of insurance companies, product development of financial services, reinsurance, capital requirements and special accounting principles in insurance law, accounting insights, financial knowledge and experience, M&A experience, market insights and international experience. See CVs and descriptions of the skills in the section Supervisory Board on page 32-33.

Duties and composition of the Executive Management

Each year, the Board reviews and adopts the rules of procedure of the Board and the Executive Management with relevant policies, guidelines and instructions describing reporting requirements and requirements for communication with the Executive Management. Financial legislation also requires the Executive Management to disclose all relevant information to the Board and report on compliance with limits defined by the Board and in legislation.

The Board considers the composition, development, risks and succession plans of the Executive Management in connection with the annual evaluation of the Executive Management, and regularly in connection with board meetings.

Each year, the Board discusses Tryg Forsikring's activities to guarantee diversity at management levels. Tryg Forsikring attaches importance to diversity at all management levels. Tryg Forsikring has prepared an action plan which sets out specific targets to ensure diversity and equal opportunities and access to management positions for qualified men and women. In 2014, the proportion of women at management level was 36,5% against 34.6% in 2013. It is Tryg Forsikring's objective to increase the total proportion of women at management level to 38% in 2015.

Board committees

Tryg Forsikring has an Audit Committee, a Risk Committee, a Nomination Committee and a Remuneration Committee. The framework of the committees' work is defined in their terms of reference. The board committees' terms of reference can be found at tryg.com > Governance > Management > Supervisory Board > Board committees, including descriptions of members, meeting frequency, responsibilities and activities during the year.

Three out of four members of the Audit Committee and the Risk Committee, including the chairman of the committees, are independent persons. Of the four members of the Remuneration Committee, one member is an independent person, while one out of two members of the Nomination Committee is independent. Board committee members are elected primarily based on special skills that are considered important by the Board. Involvement of the employee representatives in the committees is also considered important. The committees exclusively prepare matters for decision by the entire Board. The special skills of all members are also described at tryg.com.

Remuneration of Management

Tryg Forsikring has adopted a remuneration policy for the Board and the Executive Management, including general guidelines for incentive pay. The remuneration policy for 2014 was adopted by the Board in December 2013 and by the annual general meeting on 3 April 2014.

The Chairman of the Board reports on Tryg Forsikring's remuneration policy each year in connection with the consideration of the annual report at the annual general meeting. See the remuneration policy at tryg.com > Governance > Remuneration.

Remuneration of Supervisory Board

Members of Tryg Forsikring's Board receive a fixed fee and are not comprised by any form of incentive or severance programme or pension scheme. Their remuneration is based on trends in peer companies, taking into account board members' required skills, efforts and the scope of the board's work, including the number of meetings. The remuneration received by the Chairman of the Board is triple that received by ordinary members, while the Deputy Chairman's remuneration is double that received by ordinary members of the Board.

DKK Fee Commitee Commitee Commitee Total
Jørgen Huno Rasmussen 990,000 135,000 1,125,000
Torben Nielsen 660,000 225,000 150,000 1,035,000
Paul Berggvist 330,000 90,000 420,000
Anya Eskildsen 330.000 90,000 420,000
Vigdis Fossehagen 330,000 90,000 420,000
Ida Sofie Jensen 330,000 330,000
Bill-Owe Johansson 330,000 330,000
Lone Hansen 330,000 330,000
Jesper Hjulmand 330,000 150,000 100.000 580,000
Lene Skole 330,000 150,000 100.000 580,000
Tina Snejbjerg 330,000 100.000 430,000
Mari Thjømøe 330,000 150,000 100,000 580,000

Remuneration of Executive Management

Members of the Executive Management are employed on a contractual basis, and all terms of their remuneration are established by the Board. This is based on the work and results of the individual members of the Executive Management and on the need to attract and retain the most highly qualified members of the Executive Management. The fixed pay element must be competitive and appropriate for the market and provide sufficient motivation for all members of the Executive Management to do their best to achieve the company's defined targets.

The Executive Management's remuneration consists of a fixed pay element, pension and a variable pay element. The variable pay constitutes only a limited part of the overall remuneration. The Board can decide that the fixed pay be supplemented with a variable pay element of up to 10% of the fixed basic pay including pension at the time of allocation. The variable pay element consists of a matching shares programme. Four years after the purchase by a member of the Executive Management of a specified number of shares in the parent company Tryg A/S, such member is allocated a corresponding number of free shares in the parent company Tryg A/S. Read more about the matching shares programme in the remuneration policy at tryg.com > Governance > Remuneration. Some members of the Executive Management still have unexercised share options, which were allocated under a previous programme. See Note 6 on page 62.

Each member of the Executive Management is entitled to 12 months' notice of termination and 12 months' severance pay. However, the Group CEO is entitled to 12 months' notice of termination and 18 months' severance pay.

Each member of the Executive Management has 25% of the basic salary paid into a pension scheme. Up until 31 July 2014, the Group CFO received a defined-benefit pension, disbursed from the retirement date. The benefit is determined by the final salary and how long the Group CFO has been covered by the defined-benefit pension. On 1 August 2014, Tor Magne Lønnum changed to a Danish employment contract with a pension scheme of 25% of his basic salary.

Total remuneration of the Executive Management in 2014
DKK Car
Basic salary Pension car allowance
Total fixed
salary
Value of
matching
shares a
Total
Tee
Morten Hübbe 8,928,218 2,232,055 255,000 11,415,273 850.000 12,265,273
Tor Magne Lønnum 5,022,283 1.184.610 154,564 6,361,457 550,000 6.911.457
Lars Bonde 4,385,281 1,096,320 255,000 5,736,602 400,000 6,136,602

Financial reporting, risk management and auditing

Being an insurance business, Tryg Forsikring is subject to the risk management requirements of the Danish Financial Business Act. In its policies, the Board defines Tryg Forsikring's risk management framework as regards insurance risk, investment risk and operational risk, as well as IT security. Guidelines are issued by the Board to the Executive Management.

Risks associated with new financial reporting rules and accounting policies are monitored and considered by the Audit Committee, the finance management and the internal auditors. Material legal and tax-related issues and the financial reporting of such issues are assessed on an ongoing basis. Other risks associated with the financial reporting are described in the section Capital and risk management on pages 22-24 and in Note 1 Risk- and capital management on page 46.

Tryg Forsikring engages in ongoing risk identification, mapping insurance risks and other risks related to realising the Group's strategy or which may have a potentially substantial impact on the Group's financial position. The process involves registering and continually monitoring the risks identified. In 2014, Tryg Forsikring undertook an Own Risk and Solvency Assessment (ORSA). The purpose of the ORSA is to link strategy, risk management and solvency, as the aim of the ORSA is to ensure a sensible correlation between the strategy for assuming risks and the available capital over a period of three to five years.

The Board and the Executive Management approve and monitor the Group's overall policies and guidelines, procedures and controls in important risk areas. They receive reports about developments in these areas and about the ways in which the frameworks are used. The Board checks that the company's risk management and internal controls are effective. Non-compliance with the frameworks and guidelines established by the Board is reported to the Board. The Risk Committee monitors the risk management on an ongoing basis and reports quarterly to the Board.

The Group's internal control systems are based on clear organisational structures and guidelines, general IT controls and segregation of functions, which are supervised by the internal auditors. Tryg Forsikring has a decentralised set-up whereby risk managers in the business areas carry out controlling tasks for the risk management environment and Tryg Forsikring's compliance function.

The Executive Management has established a formal process for the Group comprising monthly reporting, including for example budget and deviation reports.

Risk management is an integral part of Tryg Forsikring's business operations. The Group seeks at all times to minimise the risk of unnecessary losses in order to optimise returns on the company's capital. Read more about Tryg Forsikring's risk management in the section Capital and risk management on pages 22-24 and in Note 1 Risk management on page 46.

Whistle-blowing scheme

Tryg Forsikring has set up an Ethical Hotline, which allows employees, customers or business partners to report any serious wrongdoing or suspected irregularities. Reporting takes place in confidence to the Chairman of the Audit Committee.

Audit

The Board ensures monitoring by competent and independent auditors. The Group's internal auditor attends all board meetings. The independent auditor attends the annual board meeting at which the annual report is presented.

Each year, the annual general meeting appoints an independent auditor recommended by the Board.

At least once a year, the internal and independent auditors meet with the Audit Committee without the presence of the Executive Management. The Chairman of the Audit Committee deals with any matters that need to be reported to the Board.

Internal audit

Tryg Forsikring has set up an internal audit department which regularly reviews the quality of the Group's internal control systems and business procedures. It is responsible for planning, performing and reporting the audit work to the Board.

Deviations and explanations

Tryg Forsikring complies with the Recommendations on Corporate Governance with the exception of the recommendation for the number of independent members of the board committees, with which Tryg Forsikring complies partially.

Supervisory Board

Jørgen Huno Rasmussen®

Chairman

Born 1952. Jolned: 2012. Nationality: Danish, Professlonal board member. Adjunct Professor, CBS. Former Group CEO of the FLSmidth Group.

Educational background: Graduate Diploma In Organisation, Graduate Engineer and Licrechn. Chairman: Tryg A/5, Tryg Forsikring A/S, TryghedsGruppen smba, the Lundbeck Foundation and LundbeckFond Invest A/S.

Board member: Rambøll Group A/S, Bladt Industries A/S, Terma A/S, Haldor Topsøe A/S, Otto Mønsted A/S and Thomas B. Thriges Fond.

Committee memberships: Remuneration Committee (Chairman), Nornination Committee (Chairman) in Tryg A/S. Number of shares held: 366 Change in portfolio in 2014: 0

As former CEO of FLSmidth, Jørgen Huno Rasmussen has experience in International management of listed companies and special skills within strategy, business development, communication, risk manage ment and finance.

Torben Nielsen ₪

Deputy Chairman Born 1947. Jolned: 2011. Nationality: Danish. Professional board member. Adjunct Professor, CBS, Former Governor of Danmarks Nationalbank

Education: Savings bank educated, Graduate Diplomas In Organisation and Work Sociology, Credit and Financing. Chairman: Investeringsforeningen Sparinvest, Investeringsforeningen Sparinvest Sicav, Luxembourg, Elk bankl p/f, Færøerne, Capital Market Partners and Museum Sydøstdanmark. Deputy Chairman: Tryg A/S, Tryg forsikring A/S and Sydbank A/S. Board member: Sampension KP Livsforsikring A/S, Dansk Landbrugs Realkredit and Executive Board of Bombebøssen. Committee memberships: Audit Committee (Chairman), Risk

Committee (Chairman), Nornination Committee in Tryg A/S. Number of shares held: 3,500 Change in portfolio in 2014: 0

Torben Nielsen has special skills In the fields of management, finance, financial services and risk management as former Governor of Danmarks Nationalbank,

Paul Bergqvist®)

Born 1946. Joined: 2006. Nationality: Swedish. Professional board member. Former CEO of Carlsberg A/S.

Educational background: Economist and engineer. Chairman: Sverige Bryggerler AB, East Capital Explorer AB, Pieno Zvalgzdes AB, Norrköpings Segel Sallskap. Ostkinds Häradsallmänning. Board member: Tryg A/S, Tryg Forsikring A/S and Greencarrier AB. Committee memberships: Remuneration Committee In Tryg A/S. Number of shares held: 100

Change in portfolio in 2014: 0 Paul Bengqvist has International

management and board experience within M&A, strategic development, marketing, brand-Ing and financial management. Being a Swedish citizen. Paul Bergqvist has special knowledge of Swedish market conditions.

Anya Eskildsen al

Born 1968. Jolned: 2013. Nationality: Danish. President of Niels Brock Copenhagen Business College.

Education: MSc In Political Science, the certified ioD Board Program.

Board member: Tryg A/S and Tryg Forsikring A/S. Trygheds-Gruppen smba, California International Business University and Lær for Livet. Committee memberships: Remuneration Committee In Tryg A/S. Member of the Danish Growth Council, Nykredits Regionsråd, Danish Chinese Business Forum, ministerappointed GS coordinator, VL 21, Copenhagen Rotary and NOCA.

Anya Eskildsen has experience within financial management, strategic management, communication and marketing, Innovation and Ideas generation and International system exports.

Number of shares held: 0

Vigdls Fossehagen

Employee representative Born 1955. Joined: 2012. Nationality: Norweglan. Chairman of Finansforbundet, Tryg Norway. Employed In 1996.

Education: Educated In the area of agricultural mechanics. Board member: Tryg A/S and Tryg Forsikring A/S. Committee memberships: Remuneration Committee In Tryg A/S and Lay Judge In the District Court of Bergen. Number of shares held: 20 Change in portfolio in 2014: +20

Lone Hansen

Employee representative Born 1966. Joined: 2012. Nationality: Danish. Chairman of the Association for Tied Agents and Key Account Managers In Tryg. Employed In 1990.

Education: Certified commerclai Insurance agent. Various Insurance and sales courses and negotiation training. Board member: Tryg A/S and Tryg Forsikring A/S. Other duties: Member of the Insurance Agent Committee of the Financial Services Union Denmark. Number of shares held:106 Change in portfolio in 2014: +20

Members of the Board are elected for a term of one year. Employee representatives are, however, elected for a term of four years. The next election of employee representatives will be held in 2016.

a) Dependent member of the Supervisory Board.

b) Independent member of the Supervisory Board, as per the definition in Recommendations on Corporate Governance.

Jesper Hjulmandal

Born 1963 Joined: 2010. Nationality: Danish. CEO of SEAS-NVE A.m.b.a.

Education: MSc In Economics and Business Administration and Lieutenant-Colonel of the Danish Alt Force Reserve. Chairman: Association of Danish Eneny and Distribution Companles (DEA), the energy trading company Energi Danmark A/S, the fibre company Fibla P/S, the wind power company SEAS-NVE Vind AB, the energy trading company SEAS-NVE Strømmen A/S, Deputy Chairman: Trygheds-Gruppen smba.

Board member: Tryg A/S, Tryg Forslikring A./S, DI General Council, Dansk Energi and Danish Intelligent Energy Alliance. Committee memberships: Audit Committee and Risk Committee In Tryg A/S, Executive Director Committee of Dansk Energi (Chairman) and Green Committee, Region Zealan (Chairman). Number of shares held: 1,750 Change in portfolio in 2014: 0

Jesper Hjulmand has experience within M&A, strategy, organisational and management development, communication and business development.

Ida Sofie Jensen3

Born 1958. Joined: 2013. Nationality: Danish. Director General of Lif (Danish Association of the Pharmaceurdcal Industry). Director General of the subsidiary DLI (Dansk Lægemiddel Information A/S).

Education: MSc In Political Science, European Health Leadership Programme IN-SEAD, Executive Management Programme INSEAD, Executive Program Columbia Business School.

Board member: Tryg A/S and Tryg Forsikring A/S, Trygheds-Gruppen smba, Plougmann & Vington A/S and Den Erhvervs drivende Fond Hans Knudsen Institutter Number of shares held: 173

Change in portfolio in 2014: +79

Ida Sofie Jensen has experience from business operations and the health sector as well as management, strategy, politics and finance.

Mari Thjømøebl

Born 1962. Jolned: 2012. Nationality: Norweglan. Professional board member and Independent advisor.

Education: Master of Economics and Business Administration, Financial Analyst (CFA). Manage ment programme, London and Harvard Business School. Chairman: Sellsport Maritimt Forlag AS.

Board member: Tryg A/S, Tryg Forsikring A/S, Angentum Fondsinvesteringer as, Nordic Mining ASA, Forskningskonsernet Sintef, E-CO Energi, Scatec Solar ASA, Avinor, Sevan Marine ASA. Committee memberships: Audit Committee and Risk Committee, Tryg A/S. Audit Committee, Sevan Marine A.SA and E-CO (Chairman), Audit Committee, Scatec Solar ASA and Remuneration Com-

mittee, Argentum. Number of shares held: 300 Change in portfolio in 2014: 0

Marl Thijømøe has experience from International management, strategy, finance, capital manage ment, Investor relations, brand-Ing and special knowledge of the Insurance , and special Insights Into Norwegian market conditions as a Norwegian citizen.

Lene Skole®

Born 1959. Jolned: 2010. Nationality: Danish. CEO of the Lundbeck Foundation.

Education: A.P. Møller Group's International shipping education. Graduate Diploma In Financing and various International management programmes. Board member: Tryg A/S, Tryg Forsikring A/S and ALK.

Committee memberships: Audit Committee and Risk Committee In Tryg A/S and Audit Commit-Tee In ALK Number of shares held: 7 45 Change in portfolio in 2014: 0

Lene Skole has experience from International companies, among other things through her previous work in Coloplast and The Maersk Company Ltd., UK. Lene Skole has skills with in strategy, finance, financing and communication.

Tina Snejbjerg

Employee representative Born 1962. Jolned: 2010. Nationality: Danish. Head of Section In Tryg's staff association. Employed In 1987.

Education: Insurance training. Board member: Tryg A/S and Tryg Forsikring A/S. Committee memberships: Risk Committee in TrygA/S and DFL's General Council. Number of shares held: 106 Change in portfolio in 2014: +20

Bill-Owe Johansson

Employee representative Born 1959. Joined: 2010. Nationality: Swedish. Claims handler in Moderna (Swedish branch). Employed

In 2002.

Education: Insurance training. Board member: Tryg A/S and Tryg Forsikring A/S. Number of shares held: 220 Change in portfolio in 2014: +20

Members of the Supervisory Board are elected for a term of one year. Employee representatives are, however, elected for a term of four years. The next election of employee representatives will be held in 2016.

a) Dependent member of the Supervisory Board

b) Independent member of the Supervisory Board, as per the definition in Recommendations on Corporate Governance.

Group Executive Management

Morten Hübbe CEO/Group CEO

Born 1972. Employed in 2002. Joined the Group Executive Management in 2003. Member of the Executive Management and the Group Executive Management.

Education: BSc in International Business Administration and Modern Languages, MSc in Finance and Accounting and management programme at Wharton.

Board member: Tryg Ejendomme A/S, Ejendomsselskabet af 8. maj 2008 A/S and Tjenesternændenes Forsikring.

Number of shares held: 13,453 Change in portfolio in 2014: +1,693

Per Fornander

Group Executive Vice President, and Country Manager in Sweden

Born 1963. Employed in 2011. Joined the Group Executive Management in 2011. Education: Marketing DIHM, IHM Business School in Stockholm.

Board member: Tryg Garantiforsikring A/5, Svensk Forsakring, Forsäkringsbranschens Arbetsgivarorganisation, Forsäkringsbranschens Pensionskassa, Securator A/S (Chairman) and Optimal Djurforsakring i Norr AB.

Number of shares held: 3,372 Change in portfolio in 2014: + 582

Tor Magne Lønnum CFO/Group CFO

Born 1967 . Employed in 2011. Joined the Group Executive Management in 2011. Member of the Executive Management and the Group Executive Management.

Education: State-authorised public accountant, Executive Master of Business and Administration, University of Bristol and Ecole Nationale des Ponts et Chausses.

Board member: Tryg Garantiforsikring A/S, Thermopylae AS (Chairman) and Finansnæringens Fellesorganisasjon, TGS Nopec ASA and P/f Bakkafrost.

Number of shares held: 6,000 Change in portfolio in 2014: +1,090

Lars Bonde

Group Executive Vice President, Private, Country Manager in Denmark and COO

Born 1965. Employed in 1998. Joined the Group Executive Management in 2006. Member of the Executive Management and the Group Executive Management.

Education: Insurance training, LLM.

Board member: The Danish Employers' Association for the Financial Sector, Tjenestemændenes Forsikring, Forsikringsakademiet, the Danish Insurance Association and Cphbusiness.

Number of shares held: 5,411 Change in portfolio in 2014: +806

Jesper Joensen

Group Executive Vice President, Claims

Born 1963. Employed in 1992. Joined the Group Executive Management in 2013.

Education: Agricultural economist, certified insurance agent.

Number of shares held: 1,673 Change in portfolio in 2014: +587

Truls Holm Olsen

Group Executive Vice President, Corporate and Country Manager in Norway

Born 1964. Employed in 1998. Joined the Group Executive Management in 2009.

Education: LLM.

Board member: Tryg Garantiforsikring A/S, Norsk Naturskadepool and Tryg Almennyttige Stiftelse. Member of the committee of shareholders

Livsforsikringsselskapet Nordea Liv Norge AS.

Number of shares held: 3,305 Change in portfolio in 2014: +598

Trond Bøe Svestad

Group Executive Vice President, Commercial

Born 1967. Employed in 2013. Joined the Group Executive Management in 2013.

Education: Master of Management, Business/ Commerce and Bachelor of Commerce

Number of shares held: 780 Change in portfolio in 2014: +587

Corporate Social Responsibility

Statutory corporate social responsibility report

Tryg Forsikring's ambition is to create peace of mind and value for customers, employees and the shareholder Tryg A/S. Corporate social responsibility therefore constitutes an integral part of our core business and plays a key role in connection with the development and improvement of our products and services as well as the optimisation of our operations and our activities. In Tryg Forsikring, corporate social responsibility is associated primarily with our insurance products, our history and our expertise, and our efforts focus on the climate, claims prevention, inclusion and employee well-being.

Our efforts are based on the principles of the United Nations Global Compact initiative and the United Nations' Guiding Principles for Business and Human Rights; they focus on the possibilities and risks inherent in our business activities with regard to the climate, human rights, labour rights and anticorruption. Tryg Forsikring's CSR policy is approved annually by the Supervisory Board. Download the policy at tryg.com > CSR > CSR strategy > CSR policy.

Climate

For Tryg Forsikring, it is crucial to consistently promote sustainable initiatives which can prevent and address the issue of climate-related damage which we experience in our daily work with customers and suppliers. To provide the best possible solutions, we engage in cooperation and partnerships with public authorities and researchers, and together we develop contingency plans and solutions which can ensure that local areas, buildings and processes are geared to withstanding climate change. Read more at tryg.com > CSR > Thematic areas > Climate.

Preventing water and storm damage

In Tryg Forsikring, we work actively to prevent and minimise the risk of damage and not only help once the damage has happened. Tryg Forsikring focuses on how customers can avoid storm damage, and offers for example to check their basements for free. By being aware of the risk of flooding due to cloudbursts, it is possible to take preventive action and mitigate or avoid damage.

Carbon emissions

Our aim is to reduce Tryg Forsikring's environmental impact, and each year we measure our carbon emissions and waste volumes. Most of the daily carbon emissions are associated with the lighting and heating of our offices, as well as car and plane travel.

Tryg Forsikring has defined carbon emission targets since 2007, and initiatives have been implemented to reduce carbon emissions at our offices in Ballerup and in Bergen. At the same time, focus has been on reducing carbon emissions from travel by plane and car. In 2014, carbon emissions were reduced by 48,1% relative to 2007. The target for 2015 is a reduction of 50% relative to 2007. The reduction was primarily due to the reduced consumption of heating oil, as the office in Bergen started making more use of heat pumps instead of oil boilers for heating, which explains the increase in electricity consumption. Read more about the climate initiatives at tryg.com > CSR > Thematic areas > Climate.

Human rights

In Tryg Forsikring, we respect human rights in all aspects of our work, and we want to improve our preventive efforts to minimise the risk of human rights violations. Also, we focus on the well-being of our employees and their right to a healthy and safe workplace. Tryg Forsikring wants to respect and promote the human rights and labour rights that are relevant to our business and activity areas. This applies both internally and in relations with our customers, suppliers, investors and partners. Our efforts focus primarily on inclusion, equality and labour rights as well as data protection. Read more at tryg.com > CSR > Thematic areas > Well-being > Labour rights.

Inclusion

Tryg Forsikring welcomes diversity, and we ensure non-discrimination through equal treatment of all our employees, regardless of gender, age, disabilities, ethnic origin, sexual orientation and religion. As a workplace characterised by diversity and the representation of different perspectives, we increase the quality of our services by having a better understanding of our customers and their requirements. In 2014, 4% of Tryg Forsikring's employees were of non-Western origin; thus we did not meet our target of 4.2%. We will consistently focus on increasing the share of employees of non-Western origin even though this is not a specific KPI in 2015. With a view to making the most of our employees' linguistic and cultural expertise, in 2014 we launched a new insurance advisory service for our private customers in six languages. The new initiative was welcomed both by our employees and by our customers, of whom 280 made use of the service. Read more about inclusion in Tryg Forsikring at tryg.com > CSR > Thematic area > Inclusion. Read more about guidance in six languages at tryg.dk > Privat > Kontakt os > Other languages

Equal rights

To ensure compliance with section 99b of the Danish Financial Statements Act on equal gender representation at management level, Tryg Forsikring is devoting targeted efforts to ensuring gender equality with regard to pay as well as equal career opportunities. We have an action plan aimed at ensuring the representation of more women in management, and in 2014 the target of a 2% increase relative to 2013 was almost met with 36.5% against 34.6%. The target figure for 2015 is 38% or more women in management. Read more about women in management at tryg.com > CSR > CSR strategy > Plans of action

Everyday peace of mind

In 2014, Tryg Forsikring was the first Danish insurance company to roll out a hotline 'Tryg i Livet' counselling service. The purpose is to ensure peace of mind for our Tryg Plus customers in their daily lives by offering free counselling by psychologists who can help them tackle crises or even prevent a problem from developing into a crisis. Customers have unlimited access to the service, which is anonymous to guarantee confidentiality between counsellor and customer. 'Tryg i Livet' has been welcomed by our customers, and the initiative will continue in 2015.

Active steps to reduce burglaries in Denmark

Tryg Forsikring has introduced a number of initiatives to reduce burglaries. As the first insurance company in Denmark, Tryg Forsikring is offering synthetic DNA marking to customers. Through customers marking their valuable possessions, we are supporting police investigations of burglaries and ensuring that burglars can be linked to the crime scene. In other countries, DNA marking has been shown to be an effective deterrent against burglary. Tryg Forsikring has launched an experiment in Sønderborg, with the aim of documenting the preventive effect of DNA marking in Denmark. The purpose is to raise awareness of the benefits of DNA marking with a view to the long-term crime prevention.

Data protection

As part of our daily work, we handle sensitive information from our customers, and it is crucial that they trust our handling of their personal data. In 2014, we therefore held four workshops about personal data protection.

In the past, Tryg Forsikring used to send all information containing sensitive personal data to our customers by ordinary mail. However, in 2014, Tryg Forsikring implemented an email solution which makes it possible to send encrypted emails. Hence, Tryg Forsikring has further improved our data protection standards, while at the same time ensuring that customers receive our communications as quickly as possible.

Tryg Plus customers are helped in case of theft or abuse of their personal data. In 2014, 240 Danes and 49 Norwegian customers contacted Tryg ID. Read more about data protection in Tryg Forsikring at tryg.com > CSR > Thematic areas > Prevention > Data protection.

Anti-corruption

To create the best possible conditions for providing peace of mind, it is important that we encourage our employees to maintain high moral standards, to conduct themselves in an ethically correct fashion and in compliance with applicable legislation. To make it easier for our employees to observe all relevant rules and instructions, Tryg Forsikring is continuously updating the internal code of conduct which all employees must know and adhere to. Through Tryg Forsikring's ethical hotline (whistleblower) employees and external stakeholders are able to report, in confidentiality, any suspected instances of non-compliance with the guidelines or breaches of the law. The whistleblower was applied four times in 2014. Read more about the ethical hotline at tryg.com > Governance > Ethical hotline.

CSR in sourcing

To ensure that Tryg Forsikring's values and fundamental desire to run a responsible business are also reflected in the way in which our suppliers go about their business, our suppliers are required to conduct themselves in a socially responsible manner. Among other things, suppliers of automobile services to our customers and services to our business units must report annually on specific initiatives and results in the environmental area and when it comes to human rights, labour rights and anticorruption. In 2014, 25 caravan workshops reported on their CSR efforts, and in 2015 an additional 400 car repairers will be required to report.

Statement by the Supervisory Board and the Executive Management

The Supervisory Board and the Executive Management have today considered and adopted the annual report for 2014 of Tryg Forsikring A/S and the Tryg Forsikring Group.

The consolidated financial statements have been prepared in accordance with the International Financial Reporting Standards as adopted by the EU, and the financial statements of the parent company have been prepared in accordance with the Danish Financial Business Act.

In our opinion, the accounting policies applied are appropriate, and the annual report gives a true and fair view of the Group's and the parent company's assets, liabilities and financial position at 31 December 2014 and of the results of the Group's and the parent company's operations and the cash flows of the Group for the financial year 1 January – 31 December 2014.

Furthermore, in our opinion the Management's review gives a true and fair view of developments in the activities and financial position of the Group and the parent company, the results for the year and of the Group's and the parent company's financial position in general and describes significant risk and uncertainty factors that may affect the Group and the parent company.

We recommend that the annual report be adopted by the shareholders at the annual general meeting.

Ballerup, 28 January 2015

Executive Management:

Morten Hübbe
Group CEO
Tor Magne Lønnum
Group CFO
Lars Bonde
Group Executive Vice president
Supervisory Board:
Jørgen Huno Rasmussen
Chairman
Torben Nielsen
Deputy chairman
Paul Bergqvist
Anya Eskildsen Vigdis Fossehagen Lone Hansen
Jesper Hjulmand Ida Sofie Jensen Bill-Owe Johansson
Lene Skole Tina Snejbjerg Mari Thjømøe

Independent auditor's reports

To the shareholders of Tryg Forsikring A/S

Report on the consolidated financial statements and parent financial statements

We have audited the consolidated financial statements and parent financial statements of Tryg Forsikring A/S for the financial year 1 January to 31 December 2014, which comprise the income statement, statement of comprehensive income, statement of financial position, statement of changes in equity and notes, including the accounting policies, for the Group as well as for the Parent, and the consolidated statement of cash flow. The consolidated financial statements are prepared in accordance with International Financial Reporting Standards as adopted by the EU and the parent financial statements are prepared in accordance with the Danish Financial Business Act.

Management's responsibility for the consolidated financial statements and parent financial statements

Management is responsible for the preparation of consolidated financial statements that give a true and fair view in accordance with International Financial Reporting Standards as adopted by the EU as well as for the preparation of parent financial statements that give a true and fair view in accordance with the Danish Financial Business Act, and for such internal control as Management determines is necessary to enable the preparation and fair presentation of consolidated financial statements and parent financial statements that are free from material misstatement, whether due to fraud or error.

Auditor's responsibility

Our responsibility is to express an opinion on the consolidated financial statements and parent financial statements based on our audit. We conducted our audit in accordance with International Standards on Auditing and additional requirements under Danish audit regulation. This requires that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements and parent financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial statements and parent financial statements. The procedures selected depend on the auditor's judgement, including the assessment of the risks of material misstatements of the consolidated financial statements and parent financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity's preparation of consolidated financial statements and parent financial statements that give a true and fair view in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity's internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by Management, as well as the overall presentation of the consolidated financial statements and parent financial statements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Our audit has not resulted in any qualification.

Opinion

In our opinion, the consolidated financial statements give a true and fair view of the Group's financial position at 31 December 2014, and of the results of its operations and cash flows for the financial year 1 January to 31 December 2014 in accordance with International Financial Reporting Standards as adopted by the EU.

Moreover, in our opinion, the parent financial statements give a true and fair view of the Parent's financial position at 31 December 2014, and of the results of its operations for the financial year 1 January to 31 December 2014 in accordance with the Danish Financial Business Act.

Statement on the management's review

Pursuant to the Danish Financial Business Act, we have read the management's review. We have not performed any further procedures in addition to the audit of the consolidated financial statements and parent financial statements.

On this basis, it is our opinion that the information provided in the management review is consistent with the consolidated financial statements and parent financial statements.

Copenhagen, 28 January 2015

Deloitte Statsautoriseret Revisionspartnerselskab

Jens Ringbæk Lone Møller Olsen

State Authorised Public Accountant State Authorised Public Accountant

Tryg Forsikring Group

Financial highlights

DKKm 2014 2013 2012 2011 2010
Gross premium income 18,652 19,504 20,314 19,948 18,894
Gross claims -12,650 -14,411 -14,675 -15,783 -15,111
Total insurance operating costs -2,689 -3,008 -3,295 -3,271 -3,136
Profit/loss on gross business 3,313 2,085 2,344 894 647
Profit/loss on ceded business -341 349 86 507 -311
Insurance technical interest, net of reinsurance 60 62 62 171 124
Technical result 3,032 2,496 2,492 1,572 460
Investment return after insurance technical interest 367 593 593 68 559
Other income and costs -39 -39 7 27 53
Profit/loss before tax 3,360 3,050 3,092 1,667 1,072
Tax -770 -634 -855 -470 -281
Profit/loss on continuing business 2,590 2,416 2,237 1,197 791
Profit/loss on discontinued and divested business after tax * 10 -4 28 -8 -148
Profit/loss for the year 2,600 2,412 2,265 1,189 643
Run-off gains/losses, net of reinsurance 1,131 970 1,015 944 824
Statement of financial position
Total provisions for insurance contracts 31,692 32,939 34,355 34,220 32,031
Total reinsurers' share of provisions for insurance contracts 1,938 2,620 2,317 2,067 1,588
Total equity 11,828 11,725 10,872 8,968 8,322
Total assets 52,942 53,985 55,020 53,345 50,514
Key ratios
Gross claims ratio 67.8 73.9 72.2 79.1 80.0
Net reinsurance ratio 1.8 -1.8 -0.4 -2.5 1.6
Claims ratio, net of ceded business 69.6 72.1 71.8 76.6 81.6
Gross expense ratio 14.6 15.6 16.4 16.6 16.7
Combined ratio 84.2 87.7 88.2 93.2 98.3
Gross expense ratio without adjustment 14.4 15.4 16.2 16.4 16.6
Operating ratio 83.8 87.2 87.8 92.2 97.6
Relative run-off gains/losses 4.8 3.9 4.1 4.0 3.9
Return on equity after tax (%) 22.1 21.3 22.8 13.8 7.0
Solvency (Solvency I) 2.9 2.8 2.5 2.3 2.2

Income statement

DKKm 2014 2013
Note
General insurance
Gross premiums written 18,672 19,820
Ceded insurance premiums -1,059 -1,220
Change in premium provisions 268 36
Change in reinsurers' share of premium provisions -57 24
3 Premium income, net of reinsurance 17,824 18,660
4 Insurance technical interest, net of reinsurance 60 62
Claims paid -13,695 -14,059
Reinsurance cover received 1,361 1,034
Change in claims provisions 1,045 -352
Change in the reinsurers' share of claims provisions -688 406
5 Claims, net of reinsurance -11,977 -12,971
Bonus and premium discounts -288 -352
Acquisition costs -1,955 -2,227
Administration expenses -734 -781
Acquisition costs and administration expenses -2,689 -3,008
б Reinsurance commissions and profit participation from reinsurers
Insurance operating costs, net of reinsurance
102
-2,587
105
-2,903
2 Technical result 3,032 2,496
Investment activities
14 Income from associates 10 6
Income from investment property 94 97
7 Interest income and dividends 949 1,029
8 Value adjustments -95 115
7 Interest expenses -115 -113
Administration expenses in connection with investment activities
Total investment return
-62
781
-58
1,076
Return on insurance provisions -414 -483
Total investment return after insurance technical interest 367 593
Other income 81 100
Other costs -120 -139
Profit/loss before tax 3,360 3,050
9 rax -770 -634
Profit/loss on continuing business 2,590 2,416
10 Profit/loss on discontinued and divested business 10 -4
Profit/loss for the year 2,600 2,412
Statement of comprehensive income
DKKm
Profit/loss for the year 2,600 2,412
Other comprehensive income
Other comprehensive income which cannot subsequently be reclassified as profit or loss
Change in equalisation provision and other provisions 26 0
Revaluation of owner-occupied property for the year 2 9
Tax on revaluation of owner-occupied property for the year - 1 -3
Actuarial gains/losses on defined-benefit pension plans -46
12
179
-54
Tax on actuarial gains/losses on defined-benefit pension plans -7 131
Other comprehensive income which can subsequently be reclassified as profit or loss
Exchange rate adjustments of foreign entities for the year -178 -325
Hedging of currency risk in foreign entities for the year 191 305
Tax on hedging of currency risk in foreign entities for the year -47 -76
-34 -96
Total other comprehensive income -41 35
Comprehensive income 2,559 2,447

Statement of financial position

DKKm 2014 2013
Note
Assets
11 Intangible assets 984 758
Operating equipment 97 122
Owner-occupied property 1,153 1,304
Assets under construction 11 0
12 Total property, plant and equipment 1,261 1,426
13 Investment property 1,828 1,831
14 Equity investments in associates 225 215
Total investments in associates 225 215
Equity investments 128 150
Unit trust units 3,884 3,741
Bonds 37,175 36,971
Deposits with credit institutions 667 1,301
Derivative financial instruments 1,318 692
Total other financial investment assets 43,172 42,855
15 Total investment assets 45,225 44,901
Reinsurers' share of premium provisions 219 237
18 Reinsurers' share of claims provisions 1,719 2,383
16 Total reinsurers' share of provisions for insurance contracts 1,938 2,620
Receivables from policyholders 1,232 1,088
Total receivables in connection with direct insurance contracts 1,232 1,088
Receivables from insurance enterprises 208 299
Receivables from Group undertakings 718 629
Other receivables 223 1,027
15 Total receivables 2,381 3,043
17 Current tax assets O 131
Cash at bank and in hand 504 552
Total other assets 504 683
Interest and rent receivable 337 406
Other prepayments and accrued income 312 148
Total prepayments and accrued income 649 554
Total assets 52,942 53,985

Statement of financial position

DKKm 2014 2013
Note
Equity and liabilities
Equity 11,828 11,725
1 Subordinate loan capital 1,768 1,818
18 Premium provisions 5,810 6,212
18 Claims provisions 25,272 26,087
Provisions for bonuses and premium discounts 610 640
Total provisions for insurance contracts 31,692 32,939
19 Pensions and similar obligations 342 791
20 Deferred tax liability 1,022 1,057
21 Other provisions 83 73
Total provisions 1,447 1,921
Debt relating to direct insurance 565 447
Debt relating to reinsurance 188 330
22 Amounts owed to credit institutions 116 б
23 Debt relating to unsettled funds transactions and repos 2,902 2,821
15 Derivative financial instruments 799 514
17 Current tax liabilities 443 409
Other debt 1,148 1,029
Total debt 6,161 5,556
Accruals and deferred income 46 26
Total equity and liabilities 52,942 53,985
1 Risk and capital management
24 Contractual obligations, collateral and contingent liabilities
25 Acquisition of subsidiaries
26 Related parties

Statement of changes in equity

DKKm Share
capital
Revaluation rate Reserve for
exchange
reserves adjustment
Equali-
sation
reserve
Other
reserves
Retained
earnings
Proposed
dividend
Total
Equity at 31 December 2013 1,100 79 58 61 1,538 6,433 2,456 11,725
2014
Profit/loss for the year 0 60 -474 614 2,400 2,600
Other comprehensive income 0 1 -34 -15 41 -34 O -41
Total comprehensive income 0 1 -34 45 -433 580 2,400 2,559
Dividend paid -2,456 -2,456
Total changes in equity in 2014 O 1 -34 45 -433 580 -56 103
Equity at 31 December 2014 1,100 80 24 106 1,105 7,013 2,400 11,828
Equity at 31 December 2012 1,100 73 155 61 1,822 6,067 1,594 10,872
2013
Profit/loss for the year -284 240 2,456 2,412
Other comprehensive income 0 б -97 0 0 126 0 35
Total comprehensive income 0 6 -97 0 -284 366 2,456 2,447
Dividend paid -1,594 -1,594
Total changes in equity in 2013 0 e -97 O -284 366 862 853
Equity at 31 December 2013 1,100 79 58 61 1,538 6,433 2,456 11,725

Statement of cash flow

DKKm 2014 2013
Cash from operating activities
Premiums 18,139 19,610
Claims paid -13,584 -14,048
Ceded business 229 -63
Expenses -2,862 -3,032
Change in other payables and other amounts receivable -299 -1
Cash flow from insurance activities 1,623 2,466
Interest income 1,001 1,012
Interest expenses -115 -143
Dividend received 39 19
Taxes -527 -1,041
Other items -39 -60
Cash from operating activities, continuing business 1,982 2,253
Cash from operating activities, discontinued and divested business -58 25
Total cash from operating activities 1,924 2,278
Investments
Acquisition and refurbishment of real property -14 -18
Sale of real property 7 2
Acquisition of equity investments and unit trust units (net) 291 -128
Purchase/Sale of bonds (net) -386 657
Deposits with credit institutions 630 -420
Purchase/sale of operating equipment (net) -17 -6
Acquisition of intangble assets -228 0
Hedging of currency risk 191 305
Investments, continuing business 474 392
Investments, discontinued and divested business O -584
Total investments 474 -192
Financing
Subordinate loan capital 0 316
Debt and receivables, Group -89 -713
Dividend paid -2,456 -1,594
Change in amounts owed to credit institutions 110 -8
Financing, continuing business -2,435 -1,999
Financing, discontinued and divested business 0 0
Total financing -2,435 -1,999
Change in cash and cash equivalents, net -37 87
Additions relating to purchase of subsidiaries 14 0
Exchangerate adjustment of cash and cash equivalents, 1 January -25 -39
Change in cash and cash equivalents, gross -48 48
Cash and cash equivalents, 1 January 552 504
Cash and cash equivalents, 31 December 504 552

Notes

1 Risk- and capital management Risk management in Tryg Forsikring

The Supervisory Board defines the company's risk appetite through its business model and strategy, and this is operationalised through the company's policies. The company's risk management forms the basis for the risk profile being in line with the specified risk appetite at all times.

Tryg Forsikring's risk profile is continuously measured, quantified and reported to the management and the Supervisory Board.

Given that the requirements for the Supervisory Board's involvement in the company's capital and risk management are considerable and ever-growing, Tryg Forsikring's Supervisory Board has decided to set up a special Risk Committee to address these topics separately in the course of the year. The Committee meets five times a year for a detailed review of various risk management topics and regularly keeps the entire Supervisory Board up-to-date on the status.

Tryg Forsikring's risk management is organised into three levels of control. The first level of control is handled in the business where the company's policies are implemented, and day-to-day compliance is verified on a regular basis. Risk management at the first level of control is supported by decentralised risk managers affiliated with the individual areas.

At the second level of control, there is the risk management function which ensures consistent risk management across the organisation, among other things. The risk management function measures and assesses risks at group level and prepares continuous reporting to the management and the Supervisory Board. Among other things, this involves an ongoing identification and assessment of the most significant risks in the company. Furthermore, the function prepares specific recommendations in relation to capital management, reinsurance, interest rate risk identification and more. Tryg Forsikring's risk management function is also responsible for determining the company's capital requirements and for assessing whether the calculated solvency requirement is reasonable given the identified risks.

At the second level, there is also Tryg Forsikring's committee environment which deals with and monitors risk topics of a more principal and interdisciplinary nature. The third level consists of the internal audit which performs independent assessments of the entire control environment.

Capital management

Tryg Forsikring's capital management is based on the key business objectives:

• A solid capital base, supporting both the statutory requirements and a continued 'A-' rating from Standard & Poor's.

• Support of a steadily rising nominal dividend per share, where 60-90% of the net profit or loss for the year is paid out in two instalments.

• Return on the average equity of at least 21% after tax.

Viewed in isolation, in order to fulfil the first two objectives, the company's capital buffer must be as large as possible, while the third objective is best achieved by keeping the capital buffer to a minimum or by ensuring that the capital base is mostly made up of subordinate loan capital. The balance between the different objectives and the resulting capital requirement is assessed in the company's capital plan.

The capital base is continuously measured against the individual solvency requirement calculated on the basis of Tryg Forsikring's partial internal model, where insurance risks are modelled using a proprietary model, while other risks are described using the Solvency II standard model. The model calculates Tryg Forsikring's capital requirement with 99.5% certainty with a 1-year horizon, which means that Tryg Forsikring will be able to fulfil its obligations in 199 out of 200 years. The partial internal model has been used for a number of years, and Tryg Forsikring expects that the model will be approved by the Danish Financial Supervisory Authority at the end of 2015 so that the present solvency requirement can be maintained when Solvency II comes into force on 1 January 2016.

The model reflects all significant risks and takes (like the Solvency II standard model) into account the diversification between the different types of risks.

The individual solvency requirement should be kept within the adequate capital base consisting of the company's equity minus intangible assets plus subordinate loan capital. The balance between equity and subordinate loan capital will be assessed in the course of 2015 in connection with the refinancing of the subordinate loan of EUR 150m. This assessment takes into account the future Solvency II term 'own funds' as well as the temporarily increased access to including subordinate loan capital implemented by the Danish Financial Supervisory Authority from 1 January 2015.

Tryg Forsikring's total subordinate debt amounts to DKK 1,768m, corresponding to 16% of equity at the end of 2014.

Given Tryg Forsikring's strong results, Tryg Forsikring decided to announce extraordinary dividend in November 2014 in the form of a share buyback programme of DKK 1,000m. The share buyback programme was launched on 2 January 2015.

Company's own risk assessment 'ORSA' (Own Risk and Solvency Assessment)

ORSA is the company's own risk assessment based on the Solvency II principles, which implies that Tryg Forsikring must assess all material risks that the company is or may be exposed to. The ORSA report also contains an assessment of whether the individual solvency requirement is sensibly calculated in relation to Tryg Forsikring's actual risk profile. Moreover, the capital requirement is also assessed over the company's strategic planning period, and Tryg Forsikring's provisions and reinsurance are also subject to assessment.

Tryg Forsikring's risk activities are underpinned by continuous risk management processes, which are dealt with by the Supervisory Board and the risk committee during the year, while the ORSA report is an annual summary document assessing all these processes and presenting the total risk picture to Tryg Forsikring's Supervisory Board.

Insurance risk

Insurance risk comprises two main types of risks: underwriting risk and provisioning risk.

Underwriting risk

Underwriting risk is the risk of the premium charged in connection with the conclusion of insurance contracts not being sufficient to cover the compensation that the company is obliged to pay once a claim is made.

Underwriting risk is managed first and foremost through the company's insurance policy defined by the Supervisory Board, and administered through business procedures, insurance take out guidelines etc. Underwriting risk is assessed in Tryg Forsikring's capital model, determining the capital impact from various insurance products.

Reinsurance is used as an important tool to reducing underwriting risk where a special need for this exists.

In the event of major events involving damage to buildings and contents, Tryg Forsikring's reinsurance programme provides cover for up to DKK 5.75bn, which statistically is sufficient to cover a 250 year event. Retention for such events is DKK 150m. In the event of a frequency of natural disasters, Tryg Forsikring is covered for up to DKK 600m for all claims above DKK 20m, after total annual retention of DKK 300m.

Tryg Forsikring has also taken out reinsurance for the risk of large claims occurring in sectors with very large sums insured. Tryg Forsikring's largest individual building and contents risks are covered by up to DKK 1.7bn. Retention for large claims is DKK 100m, gradually falling to DKK 25m. Single risks exceeding DKK 1.7bn are hedged individually.

Tryg Forsikring has combined the minimum cover of other sectors into a joint cover with retention of DKK 100m for the first claim and DKK 25m for subsequent claims. For the individual sectors, individual cover has subsequently been taken out as needed.

For Tryg Forsikring's subsidiary Tryg Garantiforsikring A/S, the maximum retention is DKK 30m.

The use of reinsurance creates a natural counterparty risk. This risk be handled by applying a wide range of reinsurers with at least an 'A' rating and USD 100m in capital.

Provisioning risk

Provisioning risk relates to the risk of Tryg Forsikring's insurance provisions proving to be inadequate. The Supervisory Board lays down the overall framework for the handling of provisioning risk in the insurance policy, while the overall risk is measured in the capital model. The uncertainty associated with the calculation of claims provisions affects Tryg Forsikring's results through the run-off on provisions.

Long-tail provisions in particular are subject to interest rate and inflation risk. Interest rate risk is hedged by means of Tryg Forsikring's match portfolio which corresponds to the discounted claims provisions. In order to counter the inflation risk of Danish workers' compensation claims provisions, Tryg Forsikring has bought zero coupon inflation swaps.

Tryg Forsikring determines the claims provisions via statistical calculations and individual assessments. At the end of 2014, Tryg Forsikring's claims provisions totalled DKK 25,272m with an average duration of 3.7 years. The duration expresses the average length of time from the provision is determined until the compensation is paid and varies considerably from sector to sector.

Investment risk

The overall framework for managing investment risk is defined by the Supervisory Board in Tryg Forsikring's investment policy. In overall terms, Tryg Forsikring's investment portfolio is divided into a match portfolio and a free portfolio.

The match portfolio corresponds to the value of the discounted claims provisions and is designed to hedge the interest rate sensitivity of these to the widest possible extent. Tryg Forsikring carries out daily monitoring, followup and risk management of the Group's interest rate risk. The swap and bond portfolio is thus adjusted continuously to minimise the net interest rate risk.

In practice, it is not possible or expedient to aim for a complete match. The administration costs alone associated with a complete match mean that, in practice, a certain degree of mismatch is acceptable within an appropriate limit defined in the investment policy. Add to this that the provisions are discounted using a mathematical interest rate curve specified by the Danish Financial Supervisory Authority, which cannot be perfectly replicated in the market, for which reason a certain degree of mismatch must be accepted for regulatory reasons.

In addition, the free portfolio is subject to the framework defined by the Supervisory Board through the investment policy. The purpose of the free portfolio is to achieve the highest possible return relative to risk. Tryg Forsikring's shareholdings constitute the company's largest investment risk. At the end of 2014, the equity portfolio accounted for 5.7% of the total investment assets. This share is expected to be at a similar level in 2015.

Tryg Forsikring's property portfolio mainly comprises owner-occupied and investment properties, the value of which is adjusted based on the conditions on the property market through internal valuations backed by external valuations. At the end of 2014, investment properties accounted for 4.9%, while owner-occupied properties accounted for 2.7% of the total investment assets. Property investments are expected to be at a similar level in 2015.

Tryg Forsikring's does not wish to speculate in foreign currency, but since Tryg Forsikring invests and operates its insurance business in other currencies than Danish kroner, Tryg Forsikring is exposed to currency risk. Tryg Forsikring is primarily exposed to fluctuations in the other Scandinavian currencies due to its ongoing insurance activities. Premiums earned and compensation paid in other currencies create a natural currency hedge, for which reason other risk mitigation measures are not required in this area. However, the part of equity held in other currencies than Danish kroner will be exposed to currency risk. This risk is hedged on an ongoing basis using currency swaps.

In addition to the above-mentioned risks, Tryg Forsikring is exposed to credit, counterparty and concentration risk. These risks primarily relate to exposures in high-yield bonds, emerging market debt exposures as well as Tryg Forsikring's investments in AAA-rated Nordic and European government and mortgage bonds. These risks are also managed through the investment policy and the framework for reinsurance defined in the insurance policy. For an insurance company like Tryg Forsikring, liquidity risk is practically non-existent, as premium payments fall due before claims payments.

0KKm 2014 2013
1 Sensitivity analysis
Insurance risk
Effect of 1% change in:
Combined ratio (1 percentage point) + / -184 + / -192
Claim frequency (1 percentage point) +/- 1,369 +/- 1,437
Average claim +/-122 +/-139
Premium rates +/- 190 +/- 190
Provisioning risk
1% change in inflation on people related lines of business +/- 715 +/- 684
10% error in the assessment of long-tailed lines of business
(workers' compensation, motor liability, accident) +/- 1,752 +/- 1,753
Investment risk
Interest rate market
Effect of 1 % increase in interest curve:
Impact of interest-bearing securities -880 -849
Higher discounting of claims provisions 793 755
Net effect of interest rate rise -87 -94
Impact of Norwegian pension obligation *) 87 282
Equity market
15 % decline in equity market -393 -398
Effect of derivatives -72 -35
Real estate market
15 % decline in real estate markets -488 -499
Currrency market
Equity:
15 % decline in exposed currency (exclusive of EUR) relative to DKK -835 -1,031
Impact of derivatives 791 985
Net effect of decrease in currency rates -44 -46
Technical result per year:
Effect of 15% change in exchange rates of NOK and SEK relative to DKK +/- 230 +/- 195
*) additional sensitivity information about pay increase rate and mortality in note 19 'Pensions and similar obligations

Operational risk

Operational risk relates to errors or failures in internal procedures, fraud, breakdown of infrastructure, IT security and similar factors. As operational risks are mainly internal, Tryg Forsikring focuses on establishing an adequate control environment for its operations. In practice, this work is organised by means of procedures, controls and guidelines covering the various aspects of the Group's operations. Tryg Forsikring has also set up a security and investigation unit to handle internal fraud, IT security, physical security and contingency plans.

The Supervisory Board defines the overall framework for managing operational risk in Tryg Forsikring's IT security policy and operational risk policy. These risks are controlled via the Operational Risk Committee.

Tryg Forsikring has set up a crisis management structure to deal with the eventuality that Tryg Forsikring is hit by major crises.

This comprises a Crisis Management Team at Group level, national contingency teams at country level and finally business contingency in the individual areas. Tryg Forsikring has prepared contingency plans to address the most important areas. In addition, comprehensive IT contingency plans have been established, primarily focusing on the business-critical systems.

Other risks

Strategic risk

The strategic risk is the risk of loss as a result of Tryg Forsikring's chosen strategic position. The strategic position covers both business transactions, IT strategy, choice of business partners and changed market conditions.

Tryg Forsikring's strategic position is determined by Tryg Forsikring's Supervisory Board in close collaboration with the Group Executive Management.

Before determining the strategic position, the strategic decisions are subjected to a risk assessment, explaining the risk of the chosen strategy to Tryg Forsikring's Supervisory Board and Group Executive Management.

Compliance risk

Compliance risk is the risk of loss as a result of lack of compliance with rules and regulations.

The handling of compliance risk is coordinated centrally via the Group's legal department, which, among other things, sits on industry committees in connection with legislative monitoring, ensures implementation in Tryg Forsikring through business procedures and participates in the ongoing training of the organisation.

Certain parts of the operationalisation take place via the decentralised risk manager structure, ensuring additional anchoring in the individual business areas.

Emerging risk

Emerging risk covers new risks or known risks, with changing characteristics.

The management of this type of risk will be handled in the individual business areas, which monitor the market and adapt the products as the conditions change. In the event of a change in insurance terms, it is ensured that Tryg Forsikring's reinsurance cover is consistent with the new conditions.

One example of this is drone insurance, where Tryg Forsikring in 2014 decided to insure commercial purpose drones of up to 25 kg. In this context, there has been an ongoing dialogue with Tryg Forsikring's reinsurers to ensure that Tryg Forsikring does not accept risks without having considered and identified the specific risk at the desired level.

Claims provisions - estimated accumulated claims - DKKm
Gross 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Estimated accumulated claims
End of year 10,443 11,172 10,954 11,879 12,451 13,811 16,056 16,386 13,905 13,754 13,074
1 year later 10,468 11,065 11,214 12,464 13,775 14,456 16,154 16,783 13,877 14,065
2 years later 10,334 10,916 10,747 13,017 13,645 14.475 16.103 16,776 13,814
3 years later 10,224 10,539 10,957 12,994 13,657 14,264 15,982 16,726
4 years later 9,962 10,666 10,893 12,993 13,616 14,145 15,892
5 years later 10,035 10,609 10,8884 12,898 13,523 14,044
6 years later 9,814 10,514 10,862 12,771 13,491
7 years later 9,702 10,526 10,825 12,764
8 years later 9,666 10,499 10,641
9 years later 9,625 10,393
10 years later 9,393
9.393 10,393 10,641 12,764 13,491 14,044 15,892 16,726 13,814 14,065 13,074 144,298
Curnulative payments to date -9.17 4 -9,898 -9,939 -11,764 -11,900 -12,489 -13,801 -14,331 -10,964 -10,249 -6,214 -120,724
Provisions before
discounting, end of year 219 495 702 ਰੇਰੇਰੇ 1,592 1,555 2,091 2,395 2,850 3,816 6.860 23,574
Discounting -10 -48 -68 -89 -130 -123 -133 -129 -138 -144 -156 -1,167
Reserves from 2003
and prior years 2,194
Other 671
Gross claims provisions,
end of year 25,272
Claims provisions - estimated accumulated claims - DKKm
Ceded business 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Estimated accumulated claims
End of year 775 924 278 503 163 287 674 1.465 240 556 262
1 year later 790 819 278 469 227 357 751 2,171 271 ਰੇਵਰ
2 years later 828 824 265 482 193 335 745 2,292 311
3 years later 827 819 296 488 183 290 721 2,334
4 years later 813 844 297 507 183 293 731
5 years later 823 840 292 478 170 298
6 years later 823 825 290 507 176
7 years later 812 825 292 498
8 years later 810 817 290
9 years later 814 829
10 years later 814
814 829 290 498 176 298 731 2,334 311 ਰਦਰ 262 7,512
Curnulative payments to date -757 -797 -282 -484 -162 -288 -562 -2,171 -269 -570 -91 -6,434
Provisions before discounting,
end of year 56 32 8 14 14 10 169 163 42 ਤਰੇਰੇ 170 1,078
Discounting -3 -1 O 0 -1 O -2 -3 -1 -4 -2 -18
Reserves from 2003
and prior years 212
Other 447
Reinsurers' share of claims
provisions, end of year 1,719
Claims provisions - estimated accumulated claims - DKKm
Not of reinsurance 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Estimated accurnulated claims
End of year 9,668 10,248 10,676 11,377 12,288 13,524 15,381 14,921 13,666 13,198 12,813
1 year later 9,678 10,246 10,936 11,995 13,548 14,099 15,403 14,612 13,606 13,096
2 years later 9,506 10,092 10,483 12,535 13.452 14,140 15,359 14,483 13,503
3 years later 9,397 9,720 10,661 12,506 13.474 13,973 15,260 14,392
4 years later 9,149 9,822 10,596 12,486 13,433 13,852 15,161
5 years later 9,212 9,770 10,592 12,420 13,354 13,745
6 years later 8,991 9,689 10,571 12,264 13,316
7 years later 8,890 9,702 10,533 12,266
8 years later 8,856 9,682 10,351
9 years later 8,811 9,564
10 years later 8,580
8,580 9,564 10,351 12,266 13,316 13,745 15,161 14,392 13,503 13,096 12,813 136,786
Cumulative payments to date -8,417 -9,101 -9,657 -11,280 -11,737 -12,201 -13,239 -12,160 -10,696 -9,679 -6,124 -114,291
Provisions before discounting,
end of year 163 463 694 a86 1,578 1,545 1,922 2,232 2,808 3.417 6,690 22.497
Discounting -8 -47 -68 -89 -129 -123 -130 -126 -137 -140 -153 -1,149
Reserves from 2003
and prior years 1,981
Other 224
Claims provisions,
net of reinsurance,
end of year 23,553
Other provisions comprise the claims provisions for Tryg Garantiforsikring A/S.
2014 0-1 year 1-2 years Expected cash flow, not discounted
2-3 years
> 3 years Other Total
Premium provisions, gross 5,337 130 124 133 86 5,810
Premium provisions, ceded -156 0 0 0 -22 -178
Claims provisions, gross 9,041 4,282 2,716 9,945 678 26,662
Claims provisions, ceded -529 -311 -199 -263 -451 -1,753
13,693 4,101 2,641 9,815 291 30,541
2013
Premium provisions, gross 5,765 136 131 144 36 6,212
Premium provisions, ceded -219 0 0 0 -18 -237
Claims provisions, gross 9,701 4,513 2,897 10,489 816 28,416
Claims provisions, ceded -844 -255 -258 -496 -603 -2,456
14,403 4,394 2,770 10,137 231 31,935
Other comprises Tryg Garantiforsikring A/S and from 2014 premium provisions in Securator A/S.
Investment risk
Bond portfolio including interest derivatives 2014 2013
Duration 1 year or less 16,622 18,748
Duration 1 year - 5 years 13,925 14,000
Duration 5 - 10 years 4,129 3,188
Duration more than 10 years 2,836 2,403
Total 37,512 38,339
Duration 2.2 2.3
The option adjusted duration is used to measure duration. The option adjustment relates primarily
to Danish mortgage bonds and reflects the expected duration-shortening effect of the borrower's
option to cause the bond to be redeemed through the mortgage institution at any point in time.
Listed shares 2014 2013
Nordic countries 413 393
United Kingdom 207 141
Rest of Europe 674 793
United States 1,096 892
Asia etc. 563 591
Total 2,953 2,810
The portfolio of unlisted shares totals
The share portfolio includes exposure from share derivaties of DKK 477m (DKK 325m in 2013)
128 150
Unlisted equity investments are based on an estimated market price.
Exposure to exchange rate risk 2014 2013
Assets and
debt
Hedge Exposure Assets and
debt
Hedge Exposure
USD 1,952 -1,918 34 1,387 -1,335 52
EUR 530 706 1,236 524 664 1,188
GBP 79 -69 10 81 -91 -10
NOK 3,701 -3,507 194 3,226 -2,981 245
-998 78 1,306 -1,280 26
SEK 1,076
Other 541 -474 67 565 -379 186
(Km
Impact of exchange rate fluctuations in Change excl.
SEK and NOK on technical result 2014 2013 Change Currency effect currency
effect
Gross premium income 18,652 19,504 -852 -642 -210
Gross claims -12,650 -14,411 1,761 437 1,324
Total insurance operating costs -2,689 -3,008 319 86 233
Profit/loss on gross business 3,313 2,085 1,228 -119 1,347
Profit/loss on ceded business -341 349 -690 10 -700
Insurance technical interest, net of reinsurance 60 62 -2 -3 1
Technical result 3,032 2,496 536 -112 648
Impact of exchange rate fluctuations in Change excl.
SEK and NOK on technical result currency
2013 2012 Change Currency effect effect
Gross premium income 19,504 20,314 -810 -253 -557
Gross claims -14,411 -14,675 264 161 103
Total insurance operating costs -3,008 -3,295 287 38 249
Profit/loss on gross business 2,085 2,344 -259 -54 -205
Profit/loss on ceded business 349 86 263 11 252
Insurance technical interest, net of reinsurance 62 62 0 -1 1
Technical result 2,496 2,492 4 -44 48
SEK and NOK on the statement of financial
position
2014 2013 Change Currency effect Change excl.
currency
effect
Assets
Intangible assets 984 758 226 -30 256
Total property, plant and equipment 1,261 1,426 -165 -36 -129
Investment property 1,828 1,831 -3 -25 22
Investments in associates 225 215 10 -1 11
Other financial investment assets 43,172 42,855 317 -1,391 1,708
Reinsurers' share of provisions for insurance contracts 1,938 2,620 -682 -62 -620
Receivables 2,381 3,043 -662 -65 -597
Other assets 504 683 -179 -19 -160
Prepayments and accrued income 649 554 95 -9 104
Total assets 52,942 53,985 -1,043 -1,638 595
Equity and liabilities
Equity 11,828 11,725 103 13 90
Subordinate loan capital 1,768 1,818 -50 -50 O
Provisions for insurance contracts 31,692 32,939 -1,247 -1,062 -185
Total provisions 1,447 1,921 -474 -84 -390
Other debt 6,161 5,556 605 -453 1,058
Accruals and deferred income 46 26 20 -2 22
Total equity and liabilities -1.638 595
2014 2013
Bond portfolio by ratings DKKm 0/0 DKKm 0/0
AAA to A 36,930 99.3 36,456 98.6
Other 244 0.7 514 1.4
Not rated 1 1
Tota 37,175 100.0 36,971 100.0
Reinsurance balances
AAA to A 1,447 90.7 2,268 94.2
Other 1 0.1 1
Not rated 147 9.2 140 5.8
Total 1,595 100.0 2,409 100.0
Liquidity risk
Maturity of the Group's financial obligations including interest
2014
0-1 year 1-5 years > 5 years Total
87 243 2,209
116 0 0
2,902 0 0
428 225 189
2,344 0 0 2,539
116
2,902
842
2,344
5,877 468 2,398
0-1 year 1-5 years > 5 years
89 356 2,558
б 0 0
2,821 0 0
219 199 125
Subordinate loan capital
Amounts owed to credit institutions
Debt relating to unsettled funds transactions and repos
Derivative financial instruments
Other debt
2013
Subordinate loan capital
Amounts owed to credit institutions
Debt relating to unsettled funds transactions and repos
Derivative financial instruments
Other debt
2,215 0 0 8,743
Tota
3,003
6
2,821
543
2,215

DKKm

Capital adequacy 2014 2013
Solvency margin 3,348 3,371
Shareholder's equity according to annual report 11,828 11,725
Tier 1 Capital 11,828 11,725
Subordinate loan capital 1,496 1,551
Proposed dividend -2,400 -2,456
Value of intangible assets -984 -757
Deferred tax assets -1 -6
Discounting -231 -397
Equalisation reserve -142 -82
Total basic capital 9,566 9,578
Total distributable basic capital 6,218 6,207
Columnou 00 0

Subordinate loan capital

Bond loan EUR 150m Bond loan NOK 800m
2014 2013 2014 2013
The fair value of the loan at the statement of financial position date 1,106 1,127 714 741
The fair value of the loan at the statment
of financial position date is based on a
price of gg 101 108 105
Total capital losses and costs at the
statement of the financial position date
3 5 5
Interest expenses for the year 50 50 40 33
Effective interest rate 4.5% 4.1% 3.6% 4.8%
Loan terms:
Lender Listed bonds Listed bonds
Principal EUR 150m NOK 800m
Issue price 99.017 100
Issue date December 2005 March 2013
Maturity year 2025 Perpetual
Loan may be called by lender as from 2015 2023
Repayment profile Interest-only Interest-only
Interest structure 3.75 % above
4.5% (until NIBOR 3M
2015) (untıl 2023)
2.1% above 4.75 % above
EURIBOR 3M NIBOR 3M
(from 2015) (from 2023)

The share of capital included in the calculation of the capital base total DKK 1,496m (DKK 1,551m in 2013)

The loans are initially recognised at fair value on which a loan is entered and subsequently measured at amortised cost.

The loans are taken by Tryg Forsikring A/S. The creditors have no option to

call the loans before maturity or otherwise terminate the loan agreements. The loans are

automatically accelerated upon the liquidation or bankruptcy of Tryg Forsikring A/S.

Prices used for determination of fair value in respect of both loans are based on actual traded prices from Bloomberg.

DKKm Private Commercial Corporate Sweden Other Group
2 Operating segments
2014
Gross premium income 9,051 4,190 4,033 1,399 -21 18,652
Gross claims -6,129 -2,673 -2,872 -998 22 -12,650
Gross operating expenses -1,311 -664 -446 -268 0 -2,689
Profit/loss on ceded business -23 8 -304 -21 -1 -341
Insurance technical interest, net of reinsurance 24 14 16 6 0 60
Technical result 1,612 875 427 118 0 3,032
Other items -432
Profit/loss 2,600
Run-off gains/losses, net of reinsurance 357 310 421 43 0 1,131
Intangible assets 37 600 347 984
Equity investments in associates 225 225
Reinsurers' share of premium provisions 10 12 197 0 0 219
Reinsurers' share of claims provisions 154 346 1,181 38 0 1,719
Other assets 49,795 49,795
Total assets 52,942
Premium provisions 2,423 1,425 1,163 799 0 5,810
Claims provisions 6,062 6,742 10,754 1,714 0 25,272
Provisions for bonuses and premium discounts 488 51 62 ਰੇ 0 610
Other liabilities 9,422 9,422
Total liabilities 41,114
DKKm Private Commercial Corporate Sweden Other Group
2013
Gross premium income 9,366 4,411 4,158 1,587 -18 19,504
Gross claims -6,596 -2,978 -3,661 -1,178 2 -14,411
Gross operating expenses -1,418 -820 -490 -280 0 -3,008
Profit/loss on ceded business -43 29 338 9 16 349
Insurance technical interest, net of reinsurance 26 12 13 11 0 62
Technical result 1,335 654 358 149 O 2,496
Other items -84
Profit/loss 2,412
Run-off gains/losses, net of reinsurance 310 265 375 20 0 970
Intangible assets 463 295 758
Equity investments in associates 215 215
Reinsurers' share of premium provisions 8 9 219 1 0 237
Reinsurers' share of claims provisions 265 404 1,641 73 0 2,383
Other assets 50,392 50,392
Total assets 53,985
Premium provisions 2,727 1,281 1,374 830 0 6,212
Claims provisions 6,377 6,462 11,491 1,757 0 26,087
Provisions for bonuses and premium discounts 507 29 ਰੇ ਕੇ 10 0 640
Other liabilities 9,321 9,321
Total liabilities 42,260

Description of segments

Please refer to the accounting principles for a description of operating segments.

Amounts relating to eliminations are included under 'Other'.

Other assets and liabilities are managed at Group level and are therefore not allocated to the individual segments

but are included under 'Other'.

Costs are allocated according to specific keys, which are believed to provide the best estimate of assessed resource consumption.

2 Geographical segments

DKKm 2014 2013 2012 2011 2010
Danish general insurance *
Gross premium income 9,361 9,534 9,910 10,019 9,648
Technical result 1,510 1,202 1,441 1,033 195
Run-off gains/losses, net of reinsurance 564 566 571 770 615
Key ratios
Gross claims ratio 66.9 79.5 71.1 83.3 81.6
Net reinsurance ratio 2.1 -7.0 -0.2 -8.1 0.7
Claims ratio, net of ceded business 69.0 72.5 70.9 75.2 82.3
Gross expense ratio 15.1 15.0 14.5 15.1 16.2
Combined ratio 84.1 87.5 85.4 90.3 98.5
Number of full-time employees 31 December 1,993 2,035 2,174 2,315 2,349
Norwegian general insurance
Gross premium income 7,337 7,819 8,239 7,916 7,490
Technical result 1,478 1,258 1,017 598 389
Run-off gains/losses, net of reinsurance 501 387 465 181 177
Key ratios
Gross claims ratio 66.5 65.1 72.4 73.2 76.7
Net reinsurance ratio 1.4 4.1 -1.0 3.2 3.1
Claims ratio, net of ceded business 67.9 69.2 71.4 76.4 79.8
Gross expense ratio 12.5 15.3 16.8 17.0 15.7
Combined ratio 80.4 84.5 88.2 93.4 95.5
Number of full-time employees 31 December 1,167 1,199 1,282 1,338 1,338
Swedish general insurance
Gross premium income 1,975 2,169 2,183 2,050 1,769
Technical result 44 36 131 -59 -124
Run-off gains/losses, net of reinsurance 66 17 -21 -7 32
Key ratios
Gross claims ratio 77.6 80.6 75.3 82.0 84.6
Net reinsurance ratio 2.2 0.7 1.5 2.6 0.8
Claims ratio, net of ceded business 79.8 81.3 76.8 84.6 85.4
Gross expense ratio 18.4 17.6 18.6 20.3 22.4
Combined ratio 98.2 98.9 95.4 104.9 107.8
Number of full-time employees 31 December 425 458 444 423 414
Other***
Gross premium income -21 -18 -18 -37 -13
Technical result 0 0 -97 0 0
Tryg Forsikring
Gross premium income 18,652 19,504 20,314 19,948 18,894
Technical result 3,032 2,496 2,492 1,572 460
Investment return 367 593 593 68 559
Other income and costs -39 -39 7 27 53
Profit/loss before tax 3,360 3,050 3,092 1,667 1,072
Run-off gains/losses, net of reinsurance 1,131 970 1,015 944 824
Key ratios
Gross claims ratio 67.8 73.9 72.2 79.1
-2.5
80.0
Net reinsurance ratio 1.8 -1.8 -0.4 1.6
Claims ratio, net of ceded business 69.6 72.1 71.8 76.6 81.6
Gross expense ratio *** 14.6 15.6 16.4 16.6 16.7
Combined ratio 84.2 87.7 88.2 93.2 98.3
Number of full-time employees, continuing business at 31 December 3,585 3,692 3,900 4,076 4,101
Number of full-time employees, discontinued and divested business at 31 December 0 0 189 247 191

* Includes Danish general insurance and Finnish guarantee insurance.

**Amounts relating to eliminations, and in 2012 also restructuring expenses and discontinued and divested business are included under 'Other'.

*** Adjustment of gross expense ratio included only in 'Tryg Forsikring'.

The adjustment is explained in a footnote to Financial highlights.

KKm Accident and health Health care Worker's
compensation
Motor TPI Motor comprehensive
insurance
Marine, aviation and
cargo insurance
2 Technical result, net of reinsurance, by line of
business
2014 2013 2014 2013 2014 2013 2014 2013 2014 2013 2014 2013
Gross premiums written 1,692 1,798 313 324 951 1,039 2,098 2,322 3,747 3,986 353 359
Gross premium income 1,663 1,740 314 326 970 1,007 2,134 2,298 3,715 3,884 320 344
Gross claims - 1,212 - 1,282 223 209 - 155 - 394 - 1,556 - 1,728 - 2,295 - 2,532 - 256 - 167
Gross operating expenses - 224 - 219 37
-
- 29 - 108 - 128 - 337 - 403 - 555 - 602 - 39 - 39
Profit/loss on ceded business - 7 - 3 - 1 0 - 8 - 36 - 51 - 36 16 - 2 21 - 91
Insurance technical interest, net of reinsurance 5 A 1 3 - 6 11 14 1
Technical result 225 240 54 89 702 443 197 138 892 762 47 48
Gross claims ratio 72.9 73.7 71.0 64.1 16.0 39.1 72.9 75.2 61.8 65.2 80.0 48.5
Combined ratio 86.8 86.4 83.1 73.0 27.9 55.4 91.1 94.3 76.3 80.7 85.6 86.3
Claims frequency* 4.5% 4.4% 128.3% 108.8% 17.4% 16.8% 5.6% 5.7% 18.1% 19.4% 19.8% 21.0%
Average claims DKK ** 33,560 36,905 4,334 4,918 79,102 89,638 22,248 24,059 10,376 10,644 111,361 68,910
Total claims 37,228 36,480 50,173 45,694 9,463 9,209 72,195 73,973 224,791 238,955 2,470 2,621
Fire and contents
(Private)
Fire and contents
(Commercial)
Change of ownership Liability insurance Credit and quarantee
insurance
Tourist assistance
insurance
2014 2013 2014 2013 2014 2013 2014 2013 2014 2013 2014 2013
Gross premiums written 4,453 4,739 2,556 2,651 62 66 985 986 338 336 573 569
Gross premium income 4,492 4,693 2,535 2,632 65 79 979 978 327 326 568 571
Gross claims - 3,139 - 3,405 - 1,957 - 1,933 63 - 52 - 917 - 848 16 888 - 450 - 425
Gross operating expenses - 671 - 794 - 376 - 419 - 12 - 8 - 148 - 135 - 45 - 47 - 79 - 80
Profit/loss on ceded business 22 21 113 126 0 0 10 50 188 629 2 1
Insurance technical interest, net of reinsurance 12 18 10 0 0 3 3 2 2 2
Technical result 716 491 96 164 - 10 19 - 93 48 111 22 39 67
Gross claims ratio 69.9 72.6 77.2 73.4 96.9 65.8 93.7 86.7 -4.9 272.4 79.2 74.4
Combined ratio 84.3 89.9 96.5 94.1 115.4 75.9 109.8 95.4 66.4 93.9 93.5 88.6
Claims frequency* 7.6% 9.0% 15.8% 23.1% 9.2% 8.1% 11.3% 11.6% 0.1% 0.3% 19.4% 14.0%
Average claims DKK ** 9,615 10,508 62,035 56,519 20,263 25,531 81,763 59,246 1,068,663 6.994.362 5,673 8,265
Total claims 333,943 348,296 29,686 38,033 4,255 4,349 10,454 10,566 83 127 79,007 54,848
Other insurance Total exclusive of
Norwegian Group
Norwegian Group
Life, one-year
policies
Life Total
2014 2013 2014 2013 2014 2013 2014 2013
Gross premiums written 75 101 18,196 19,276 476 544 18,672 19,820
Gross premium income 84 102 18,166 18.980 486 524 18.652 19,504
Gross claims 14 24 12,221 - 13,887 - 429 524 12,650 14,411
Gross operating expenses 15 74 - 2,646 - 2,977 - 43 31 - 2,689 - 3,008
Profit/loss on ceded business 20 12 - 341 351 0 2 - 341 349
Insurance technical interest, net of reinsurance 1 0 54 56 6 6 60 62
Technical result 36 8 3.012 2,523 20 27 3,032 2.496
Gross claims ratio 16.7 23.5 67.3 73.2 88.3 100.0 67.8 73.9
Combined ratio 58.3 107.8 83.7 87.2 97.1 106.3 84.2 87.7
Average claims DKK ** 59,818 63.990
)KKm 2014 2013
Premium income, net of reinsurance
Direct insurance 18,872 19,740
Indirect insurance 67 83
18,939
1
19,823
Unexpired risk provision 18,940 33
19,856
Ceded direct insurance -1,067 -1,161
Ceded indirect insurance -49 -35
17,824 18,660
2014 2013
Direct insurance, by location of risk
Gross
Ceded Gross Ceded
Denmark
9,488
-689 9,709 -719
Other EU countries
1,943
Other countries
7,442
-30
-348
2,162
7,902
-39
-403
18,873 -1,067 19,773 -1,161
Insurance technical interest, net of reinsurance 2014 2013
Return on insurance provisions 414 483
Discounting transferred from claims provisions -354 -421
60 62
Claims, net of reinsurance
Claims -13,376 -15,273
Run-off previous years, gross 726 862
Reinsurance cover received -12,650
268
-14,411
1,332
Run-off previous years, reinsurers' share 405 108
-11,977 -12,971
Insurance operating costs, net of reinsurance
Commissions regarding direct insurance contracts
-395 -379
Other acquisition costs -1,560 -1,848
Total acquisition costs -1,955 -2,227
Administration expenses
Insurance operating costs, gross
-734
-2,689
-781
-3,008
Commission from reinsurers 102 105
-2,587 -2,903
Administative expenses include fee to the auditors appointed
by the annual general meeting:
Deloitte -11 -12
-11 -12
The fee is divided into:
Statutory audit -3 -5
Tax advice -1 -1
Other services -7
-11
-6
-12
Expenses have been incurred for the Group's Internal Audit Department. -10 -11
In the calculation of the expense ratio, costs are stated exclusive of depreciation and operating costs on the owner-occupied property but including
a calculated rent concerning the owner-occupied property based on a calculated market rent of DKK 38m. (DKK 41m in 2013)
Insurance operating costs, gross, classified by type
Commissions
-395 -379
Staff expenses -1,463 -1,802
Other staff expenses -213 -224
Office expenses, fees and headquarter expenses -459
-272
-411
-237
IT operating and maintenance costs, software expenses
Depreciation, amortisation and impairment losses and write-downs
-108 -110
Other income 221 155
-2,689 -3,008
Total lease expenses amount to DKK 26m (DKK 30m in 2013)
Insurance operating costs and claims include the following
staff expenses:
Salaries and wages
Commision
-2,098
-7
-2,122
-8
Allocated share options and matching shares -3 -4
Pension plans 143 -362
Other social security costs -5 -5
Payroll tax -351
-2,321
-355
-2,856
Remuneration for the Supervisory Board and Executive Management is disclosed in note 26 'Related parties'.
Average number of full-time employees during the vear (continuing business) 3.676 3.789

notes

Share option programmes Tota Fair Value
Spec. of outstanding options: Group
Executive
Manage-
ment
Other senior
employees
Other
employees
Total allocation DKK Total fair
value Per
Per option at option at time Per option at
time of of allocation 31 December
DKKm
DKK Total fair
value at 31
December
DKKm
2014
Allocation 2009-2011
Allocated in 2009-2011, 1 January 49.041 147,990 32.852 229.883 94/75/72 18 273/262 50
Exercised -26,351 -119,818 -26,084 -172,253 94/75/72 -13 273/262 -36
Expired -1.600 -2,650 -4.250 94/75/72 0 273/262 0
Outstanding options from 2009-2011 allocation 31 Dec 2014 22,690 26,572 4,118 53,380 5 0 14
Number of options exercisable 31 December 2014 22,690 26,572 4,118 53,380
2013
Allocation 2008-2011
Allocated in 2008-2011, 1 January 92.818 391,877 66.580 551.275 69/94/75/72 42 238/226/238 дд
Exercised -43,777 227,782 -28,201 -299.760 69/94/75/72 -23 238/226/238 -43
Cancelled 0 -7,525 -3,427 -10,952 69/94/75/72 -1 238/226/238 -2
Expired -8,580 -2,100 -10,680 69/94/75/72 - 1 238/226/238 -
Outstanding options from 2008-2011 allocation 31 Dec 2013 49,041 147,990 32,852 229,883 17 54
Number of options exercisable 31 December 2013 40,756 53,727 9,046 103,529
Years of
Year of allocation exercise 1 Jan. 2014 Allocation Exercised Cancelled Expired 31 Dec. 2014
2009 2012-2014 40.908 -36.658 -4.250
2010 2013-2015 62.621 c -18.577 C O 44.044
2011 2014-2016 126.354 -117.018 C 9.336
Outstanding options 31 December 2014 229.883 O -172.253 0 -4.250 53,380

The assumptions by calculating the marketvalue at time of allocation

Average
share price at
Average term Average
exercise
Years of time of Expected Expected Risk-free to maturity share price 31
Year of allocation exercise allocation Volatility maturity interest rate 31 Dec. 2014 Dec. 2014
2009 2012-2014 313.51 37.70% 4 år 2.80% 0.00 0.00
2010 2013-2015 320.04 29.20% 4 år 2.70% 0.08 273.02
2011 2014-2016 295.83 30.00% 4 år 3.00% 0.55 261.90

Tryg Forskring did not allocate share options in 2014, the share option plan comprised 53.380 share options (229.883 share 11, Franche androption in Los Press on entre one existing share of screen pare of nace prisos nate option (cessorials valer in the conomial vale in the copient of

In 2014, the fair value of share options recognised income statement anounted to DKK 0,2m (DKK 2m in 2013), at 10 your will be of the Sound For was recognised for share option and out of the pin your fin an in are of an election.
At 31 December 2014, a total anount of DKK 78m was

There are no resigned Group Executive Managers with outstanding options at 31 December 2014. Risk-takers are included under 'Other senior employees',

The following assumptions were applied in calculating the market value of outstanding share options at the time of allocation: The expected volatilty is based on the average volatility of Tryg A/S shares. The expected term is 4 years, corresponding to the averiod of 3 to 5 years.

The risk-free interest rate is based on a bullet loan with the same term as the expected term of the time of allocation. The calculation is based on the strike price as set out in the option agreement and the time of allocation.

The dividend payout ratio is not included in the strike price is reduced by divients pat in order to prevent option holders
from being placed at a disadvantage in connectio value at the 31 December term are based on the same principles as for the market value at the time of allocation.

Matching shares Total Numbers Fair Value
2014 Group
Executive
Manage-
ment
Other senior
employees
Total Average per
matching
share at
grant date
DKK
Total fair value
Per option at
time of
allocation
DKKm
Average per
matching
share at 31
December
DKK
Total tair
value at 31
December
DKKm
Allocated in 2014 3.471 6.011 9.482 515 689
Matching shares allocated at 31.12.14 3,471 6,011 9.482 515 5 689
Allocated in 2011-2013
Cancelled
14,855 12,368
-2,644
27,223
-2,644
339
339
0
C
689
689
19
-2
Matching shares allocated at 31.12.14 14,855 9.724 24,579 339 0 689 17
Average per Total fair value Average per
Group matching Per option at matching Total fair
Executive share at time of share at 31 value at 31
Manage- Other senior grant date allocation December December
2013 ment employees Total DKK DKKm DKK DKKm
Allocated in 2011-2013 14,855 12,368 27,223 339 9 525 14
Cancelled - 1.993 -1,993 339 O 525 -1
Matching shares allocated at 31.12.13 14.855 10.375 25,230 339 9 525 13

In 2011-2014, Tryg Forsking A/S entered into an agreement on the Executive Management and selected Other senior employees as consequence of the Group's remans and selected isk-taker ar allected risk-taker ar allocated one share in Try A/S
for each at the Executive Management menber or isk-tac ac matching shares for the Group amounted to DKK 2m in 2013). At 31 December 2014, a total amount of DKK 7m was recognised for matching shares

Bonus program

In 2014 Try Freiking A/S has about and and and and and and and and mas me in can. The plan is deginet to evinet to evinet to evinet to evind to ever en enemance in 204. Each

DKKm
2014 2013
7 Interest and dividends
Interest income and dividends
Dividends 39 19
Interest income, cash at bank and in hand 8 18
Interest income, bonds 893 984
Interest income, other 9 8
949 1,029
Interest expenses -90 -90
Interest expenses subordinate loan capital and credit institutions
Interest expenses, other
-25 -23
-115 -113
834 916
8 Value adjustments
Value adjustments concerning financial assets or liabilities at fair value adjustment in the income statement:
Equity investments -18 -42
Unit trust units 354 578
Share derivatives 17 30
Bonds -129
596
-250
Interest derivatives
Other loans
2 -299
-5
822 12
Value adjustments concerning assets or liabilities that cannot be attributed to IAS 39:
Investment property 23 -18
Owner-occupied property -106 -77
Discounting -741 298
Other statement of financial position items -93 -100
-917 103
-95 115
Exchange rate adjustments concerning financial assets or liabilities which cannot be stated at fair value total
DKK -179m (DKK -146m in 2013)
9 Tax
Tax on accounting profit/loss -823 -763
Difference between Danish and foreign tax rates -58 -58
Tax adjustment, previous years -Q -2
Adjustment of non-taxable income and costs 140 152
Change in valuation of tax assets -24 -20
Change in tax rate 6 58
Other taxes -2
-770
- 1
-634
Effective tax rate 0/0 0/0
Tax on accounting profit/loss 24.5 25.0
Difference between Danish and foreign tax rates 1.5 2.0
Tax adjustment, previous years 0.5 0.0
Adjustment of non-taxable income and costs -4.0 -5.0
Change in valuation of tax assets 1.0 1.0
Change in tax rate -0.5 -2.0
Other taxes 0.0 0.0
23.0 21.0
10 Profit/loss on discontinued and divested business
Gross premium income -3 202
Gross claims 31 -149
Total insurance operating costs -14 -55
Profit/loss on gross business 14 -2
Insurance technical interest, net of reinsurance 0 1
Technical result 14 -1
Other income and costs 0 1
Profit/loss before tax 14 0
Tax -4 -4
Profit/loss on discontinued and divested business 10 -4

DKKm

and customer Assets under
2014
Cost
Tota
Cost at 1 January 1,758
Exchange rate adjustments -49
Transferred from assets under construction 0 0 86 -86 0
Additions for the vear 188 40 28 107 363
Disposals for the year 0 0 -8 0 -8
Cost at 31 December 546 200 1,028 290 2,064
Amortisation and write-downs
Amortisation and write-downs at 1 January 0 -89 -819 -92 -1,000
Exchange rate adjustments 0 5 12 0 17
Amortisation for the year -4 -20 -82 0 -106
Reversed amortisation
Amortisation and write-downs at 31 December
0
-1,080
Carrying amount at 31 December 542 96 148 198 984
2013
Cost
Cost at 1 January 1,671
-50
Exchange rate adjustments
Transferred from asset under construction
O
Additions for the year 0 0 137
Cost at 31 December 381 171 936 270 1,758
Amortisation and write-downs
Amortisation and write-downs at 1 January
Exchange rate adjustments
-912
25
Amortisation for the year -100
Impairment losses and write-downs for the year Trademarks
Goodwill
relations
Software
construction

381
170
936
270
-23
-11
-14
-1
0
9
0
0
-4
-104
-880
-92
397
178
869
227
-16
-7
-26
-1
0
0
77
-77
16
121
0
-73
-747
-92
0
3
22
0
0
-19
-81
0
0
0
0
-13
0
-89
-819
-92
381
82
117
178
*Hereof developed in-house DKK 245m (DKK 245m at 31 December 2013)
In 2014, Tryg Forskring acquired Securator A/S, Optimal Djurforsäkring i Norr AB and Codan's agricultural portfolio. The insurance
At 31 December 2014, management performent test of the carying amount of goodwill based on the allocation of the cost
In 2009, Tryg Forskring acqured Modern Re S.A., Nodern Re S.A., Netviq AB and MF Bisport & MC specialissäkingar. The Insurance
activities were incorporated into the Try Group's business structure in 2009 and are reported under Sweden. In 2010, the companies,
excluding Modern Re S.A., were merged into Try Forsikringar, a branch of Try Forsikring A/S. Modern Re S.A.
The cash flows appearing from the latest budgets approved by management for the next 3 financial years are used when calculating the
after the budget periods (terminal period) and adjusted for expected growth rates of expectations for the general
economic growth. The required return is based on an assessment of the tested business activities compared with
The imparment test shows a calculated value in use of a recognised equity of DKK 0.5bn and does not induste any induste any imparment.
The test for Securator 4/S is based on the time of aquistion due to the short ownership period and the lack of indications of
The cash flows appearing from the latest budgets approved by management for the next 3 financial years are used when calculating the
after the budget periods (terninal period) and adjusted for expected growth rates of expectations for the general
economic growth. The required return is based on an assessment of the tested business activities compared with
The imparment test shows a calculated value in use of approximately DKK 174m and does not indicate any indicate any inpairment.
Assumed
Assumed
annual
annual
-13
Amortisation and write-downs at 31 December -1,000
Carrying amount at 31 December 758
activities were incorporated into the Tryg Forsikring Group's business structure.
Goodwill
of goodwill to the cash-generating unit, which consists of Moderna and Securator, respectively.
Assumptions for impairment test:
The Value-in-use method is used.
Moderna
was discontinued in 2011.
value in use of Moderna. The cash flows in the latest budget period have been extrapolated for financial years
the market's expectations for the Group.
Securator
impairment since the acquisition.
value in use of Securator. The cash flows in the latest budget period have been extrapolated for financial years
the market's expectations for the Group.
growth 0 - growth > 10 Required
return before
2014
Modern:
10 years
2006
years
1 00/
tax
17 70/
2013 Assumed
annual
growth 0 - /
10 years
Assumed
annual
years
Required
growth > 10 return before
tax
Moderna 2.0% 0.0% 0.0% 12.5% /

Trademarks and customer relations

Securator

As at 31 December 2014, management performed a test of the carrying anounts of tradenarks and ustomer relations as an integral part of the goodwill test. The impaiment test of the acquired agricultural portfolio is based on renewal and retention rates of the expected level.. The test did not indicate any impairment.

Software and assets under construction

As at 31 December 2014, management performed a test of the carrying amounts of software and assets under construction. The impairment test compares the carrying amount with the estinated present value of future cash flows and inpairment of a small number of projects, resulting in impairnent of intangible assets anounts to DKK 0m (DKK 13m in 2013).

NOTES DKKm

12 Property, plant and equipment

2014 Operating
equipment
Owner-
occupied
property
Assets under
construction
Total
Cost
Cost at 1 January 237 1,738 85 2,060
Exchange rate adjustments -5 -29 -2 -36
Additions for the year 9 2 11 22
Cost at 31 December 241 1,711 ਰੇ4 2,046
Accumulated depreciation and value adjustments
Accumulated depreciation and value adjustments at 1 January -115 -434 -85 -634
Exchange rate adjustments 2 -5 2 -1
Depreciation for the year -31 -15 0 -46
Value adjustments for the year at revalued amount in income statement 0 -106 0 -106
Value adjustments for the year at revalued amount in other comprehensive income 0 2 0 2
Accumulated depreciation and value adjustments at 31 December -144 -558 -83 -785
Carrying amount at 31 December 97 1,153 11 1,261
Cost
Cost at 1 January
Exchange rate adjustments
228
-8
1,786
-60
101
-6
2,115
-74
Transferred from assets under construction O 10 -10 0
Additions for the year 18 2 0 20
Disposals for the year -1 O O -1
Cost at 31 December 237 1,738 85 2,060
Accumulated depreciation and value adjustments
Accumulated depreciation and value adjustments at 1 January -90 -343 -90 -523
Exchange rate adjustments 3 -9 5 -1
Depreciation for the year -28 -15 0 -43
Value adjustments for the year at revalued amount in income statement 0 -76 0 -76
Value adjustments for the year at revalued amount in other comprehensive income O 9 0 ਰੇ
Accumulated depreciation and value adjustments at 31 December -115 -434 -85 -634
Carrying amount at 31 December 122 1,304 0 1,426
External experts were involved in valuing the owner-occupied properties.
Impairment test

A valuation of the owner-occupied property has been carried out, including the improvements made, and a revaluation of DKK 2micile in Bergen was subsequently included in other comprehensive in 2013) and impairment of OKK 106m relating to the donitile in Ballerup in the
income statement (DKK 76n in 2013). The im

In deternining the fair value of the properties, not only publicy available market data are included, corresponding to the fair value hierarchy. No reclassifications have been this category and other categories in the fair value hierarchy during the year. The following return percentages have been applied:

Return percentages, weighted average

2014 Office property 6.7 2013

6.7

OKKm 2014 2013
13 Investment property
Fair value at 1 January
1,831 1,886
Exchange rate adjustments -30 -52
Additions for the year 12 16
Disposals for the year -7 -2
Value adjustments for the year 23 -17
Reversed on sale -1
Fair value at 31 December 1,828 1,831
Total rental income for 2014 is DKK 124m (DKK 126m in 2013).
Total expenses for 2014 are DK 30m (DK 29m in 2013). Of this anount, experty total DKK 4m (DK 2m in 2013), total expenses for the income-
generating investment property are DKK 26m (DKK 27m in 2013).
External experts were involved in valuing the majority of the investment property.
In determing the far value of the properties, not only public are included, corresponding to the non-observable input in the fair ralue herach. No
reclassfications have been made between this categories in the far value herarchy during the year. The following return percent or each for each
property category:
Return percentages, weighted average
Business property 7.0 7.0
Office property 6.2 6.5
Residential property 6.0 6.0
Total 6.3 6.5
14 Equity investments in associates
Cust
Cost at 1 January 201 201
Cost at 31 December 201 201
Revaluations at net asset value
Revaluations at 1 January 14 19
Exchange rate adjustments -1 -3
Dividend received, this year 0 -8
Reversed on sale -1
Value adjustments for the year 12
Revaluations at 31 December 24 14
Carrying amount at 31 December 225 215
Shares in associates according to the latest annual report:
Profit/loss Ownership
Name and registered office Assets Liabilities Equity Revenue for the year share in %
2014
Komplementarselskabet af 1. marts 2006 ApS, Denmark 0 0 O O 0 50
Ejendomsselskabet af 1. marts 2006 P/S, Denmark 936 240 eas 47 36 30
AS Eidsvåg Fabrikker, Norway 54 1 47 18 4 28
2013
Komplementarselskabet af 1. marts 2006 ApS, Denmark 0 0 0 O 0 50
Ejendomsselskabet af 1. marts 2006 P/S, Denmark 394 0 394 26 12 50
AS Eidsvåg Fabrikker, Norway 52 7 45 16 б 28
Km
Financial assets 2014 2013
Financial assets at fair value adjustments in the income statement 43,030 42,855
Dervative inancial instruments at far value used for hedge accounting with value adjustment in other comprehensive income 147 73
Receivables measured at amortised cost with value adjustment in the income statement 2,885 3,732
Total financial assets 46,057 46,660
Financial assets at amortised cost only deviate to a minor extent from fair value.
Financial liabilities
Derivative financial instruments at fair value adjustments in the income statement 799 514
Financial liabilities at fair value adjustment in the income statement
Total financial liabilities
7,129 6,479
7,928 6,993
Intornation on valuation of subordinate loan capital at far value is stated in note 1. Other financial labilities measured at anortised cost
only deviate to a minor extent from fair value.
Fair value hierarchy for financial instruments measured at fair value in the statement of financial position
Quoted Observable Non-
observable
2014 market prices input input Total
Equity investments 0 0 128 128
Unit trust units 3,884 0 0 3,884
Bonds 22,259 14,915 1 37,175
Deposits with credit institutions 667
O
0 0
O
667
Derivative financial instruments, assets
Derivative financial instruments, debt
0 1,318
-799
0 1,318
-799
26,810 15,434 129 42,373
2013
Equity investments 0 0 150 150
Unit trust units 3,141 C U 3,141
Bonds 25,068 11,903 0 36,971
Deposits with credit institutions 1,301
0
0
692
0
O
1,301
692
Derivative financial instruments, assets
Derivative financial instruments, debt
0 -514 0 -514
30,110 12,081 150 42,341
Financial instruments measured at fair value in the statement of financial position on the basis of non-observable input: 2014 2013
Carrying amount at 1 January 150 209
Exchange rate adjustments -1 -10
Gains/losses in the income statement -18 -48
Purchases 8 3
Sales
Transfers to/from the group 'non-observable input'
-8
1
-4
O
Carrying amount at 31 December 129 150
Gains/loses in the income statement for assets held at the statement of financial position date recognised in value adjustments -18 -47
Bonds measured on the basis of observable inputs consist of Norwegian bonds issued by banks and to some extent Danish semi-iquid bonds,
where no quoted prices based on actual trades are available. No significant redassfications have between the categories 'Quoted prices
and 'Observable input' in 2014.
Inflation derivatives are measured at fair value on the basis of non-observable input and are included under claims
provisions at a fair value of DKK -438m (DKK -166m in 2013).
Sensitivity information 2014 2013
Impact on equity from the following changes:
Interest rate increase of 0.7-1.0 percentage point 34 -18
Interest rate fall of 0.7-1.0 percentage point -95 -41
Equity price fall of 12 %
Fall in property prices of 8 %
-371
-239
-349
-266
Exchange rate risk (VaR 99) -11 -25
Loss on counterparties of 8 % -399 -396
The impact on the income statement is similar to the impact on equity.
The statement complies with the disclosure requirements set out in the Executive Order
KKm 2014 2013
15 Derivative financial instruments (continued)
Derivatives with value adjustments in the income statement at fair value:
2014 2013
Fair value in
statement of
Fair value in
statement of
Nominal financial
position
Nominal financial
position
Interest derivatives 25,882 434 26,015 88
Share derivatives 477 0 325 3
Exchange rate derivatives 7,790 85 9,352 87
Derivatives according to statement of financial position 34,149 519 35,692 178
Inflation derivatives, recognised in claims provisions 3,221 -438
81
3,311 -166
12
37,370 39,003
Due after less than 1 year 19,438 86 16,003 -58
Due within 1 to 5 years 9,720 -70 14,169 55
Due after more than 5 years 8,212 65 8,831 15
Derivatives, repos and reverses are used continuously as part of the cash and isk management carried out by Try Forsiking and its portfolio managers.
Derivative financial instruments used in connection with
hedging of foreign entities for accounting purposes 2014 2013
Gains and losses on hedges charged to other comprehensive income
Gains and losses at 1 January
Gains
1,787
Losses
-1,988
Net
-201
Gains
1,447
Losses
-1,953
Net
-506
Reversed hedges in profit/loss
Value adjustments for the year 365 -174 191 340 -35 305
Gains and losses at 31 December -10 1,787 -1,988 -201
2,152 -2,162
Value adjustments 2014 2013
Value adjustments of foreign entitles recognised in other comprehensive income in the amount of: 201 527
Value adjustments at 1 January
Value adjustment for the year
-178 -326
Value adjustments at 31 December 23 201
Total financial assets
Receivables
Receivables from insurance enterprises 1,439 1,387
Receivables from Group undertakings 718 629
Reverse repos 0 885
Other receivables 224 142
2,381 3,043
Specification of write-downs on receivables from insurance contracts:
Write-downs at 1 January 112 113
Exchange rate adjustments -4 -7
and write-downs and reversed write-downs for the year -1 6
Write-downs at 31 December
107
112
Receivables are written down in full when submitted for debt collection. The write-down is reversed from
debt collection and amounts to DKK 54m (DKK 43m in 2013).
Receivables in connection with insurance contracts include overdue receivables totalling:
Falling due:
Within 90 days 164 194
After 90 days 122 108
286 302
Including writedowns of due amounts 107 112
Other receivables do not contain overdue receivables
16 Reinsurer's share
Reinsurers' share 1,958 2,647
Write-downs after impairment test -20 -27
1,938 2,620
Impairment test
As at 31 December 2014, management performed a test of the carrying amount of total reinsurers' share of provisions for insurance
contracts. The impairment test resulted in impairment charges totalling DKK 20m in 2013).
Write-downs for the year include reversed write-downs totalling DKK 0m (DKK 0m in 2013).
There is no overdue reinsurers' share other than the share alredy provided for.
17 Current tax
Net current tax at 1 January -278 -676
Exchange rate adjustments 26 64
Current tax for the year -646
-47
-645
-76
Current tax on equity entries
Adjustment of current tax in respect of previous years
-25 14
Tax paid for the year 527 1,041
Net current tax at 31 December -443 -278
Current tax is recognised in the statement of finansiel position as follows:
Under assets, current tax 0 131
Under liabilities, current tax -443 -409
Net current tax -443 -278
KKm 2014 2013
Premium provisions
Premium provision at 1 January 6,176 6,658
Value adjustments of provisions, beginning of year -202 -335
Paid in the financial year 17,692 18,740
Change in premiums in the financial year -17,951 -18,881
Exchange rate adjustments ರಿ -6
Premium provisions at 31 December 5,724 6,176
Other 1) 86 36
1) Comprises premium provisions for Tryg Garantiforsikring A/S and Securator A/S. 5,810 6,212
Claims provisions Net of
2014 Gross Ceded reinsurance
Claims provisions at 1 January 25,271 -1,780 23,491
Value adjustments of provisions , beginning of year -839 58 -781
24,432 -1,722 22,710
Paid in the financial year in respect of the current year -6,215 90 -6,125
Paid in the financial year in respect of prior years -6,917 1,143 -5,774
-13,132 1,233 -11,899
Change in claims in the financial year in respect of the current year 12,835 -251 12,584
Change in claims in the financial year in respect of prior years -638 -481 -1,119
12,197 -132 11,465
Discounting and exchange rate adjustments 1,104 -51 1,053
Claims provisions at 31 December 24,601 -1,272 23,329
Other 1) 671 -447 224
25,272 -1,719 23,553
2013
Total at 1 January 26,842 -1,893 24,949
Value adjustments of provisions, beginning of year -1,569
25,273
126
-1,767
-1,443
23,506
Paid in the financial year in respect of the current year -6,571 43 -6,528
Paid in the financial year in respect of prior years -6,604 628 -5,976
-13,175 671 -12,504
Change in claims in the financial year in respect of the current year 13,902 -562 13,340
Change in claims in the financial year in respect of prior years -854 -103 -957
13,048 -665 12,383
Discounting and exchange rate adjustment 125 -19 106
Claims provisions at 31 December
Other 1)
25,271 -1,780 23,491
816 -603 213
KKm 2014 2013
19 Pensions and similar obligations
Jubilees
Recognised liability
62
62
୧୫
68
Defined-benefit pension plans:
Present value of pension obligations funded through operations 63 86
Present value of pension obligations funded through establishment of funds 1,227 1,671
Pension obligation, gross
Fair value of plan assets
1,290
1,010
1,757
1,034
Pension obligation, net 280 723
Specification of change in recognised pension obligations:
Recognised pension obligation at 1 January 1,756 2,151
Adjustment regarding plan changes not recognised in the income
statement and expected estimate deviation *)
-421 0
Exchange rate adjustments -123 -278
Present value of pensions earned during the year 41 63
Capital cost of previously earned pensions 38 39
Acturial gains/losses 58 -157
Paid during the period -59 -62
Recognised pension obligation at 31 December 1,290 1,756
Change in carrying amount of plan assets:
Carrying amount of plan assets at 1 January 1,033 1,109
Exchange rate adjustments -72 -144
Investments in the year 57 81
Estimated return on pension funds 32
4
21
Acturial gains/losses
Paid during the period
-44 10
-44
Carrying amount of plan assets at 31 December 1,010 1,033
Total pensions and similar obligations at 31 December 280 723
Total recognised obligation at 31 December 342 791
*) The change of the pension scheme in Norway is carried out in the same way as has been done for other mayor financal
companies in Norway and causes a reduction in the provision.
Specification of pension cost for the year:
Present value of pensions earned during the year
38 56
30 42
Interest expense on accrued pension obligation
Expected return on plan assets
-33 -23
Accrued employer contributions 6 11
Effect associated with change in agreement -421 O
Total year's cost of defined-benefit plans -371 86
The premium for the following financial years is estimated at: 53 78
Number of active persons and number of pensioners 1,289 1,376
Estimated distribution of plan assets: ర్క్ 0/0
Shares 10 10
Bonds 73 73
Property 15 15
Other 2 2
Average return on plan assets 2.7 3.3
Weighted average duration of the defined benefit obligation 18 18
Assumptions used ళం 0/0
Discount rate 2.1 3.3
Estimated return on pension funds 2.1 3.3
Salary adjustments 3.3 3.8
Pension adjustments 0.1 3.5
G adjustments 3.0 3.5
Turnover 7.0 7.0
Employer contributions 14.1 14.0
Mortality tablo 17012 17019
DKKm 2014 2013
19 Sensitivity information (continued)
The sensitivity analysis is based on a change in one of the assuming that all other assumptions remain constant. In really, this
is rarely the case, and changes to some assumptions may be subject to covariance. The sensitivity analysis has been carried out
using the same method as the actuation of the pension provisions in the statement of financial position.
Impact on equity from the following changes:
Interest rate increase of 0.3 percentage point
Interest rate decrease of 0.3 percentage point
Pay increase rate, increase of 1 percentage point
Pay increase rate, decrease of 1 percentage point
Turnover, increase of 2.0 percentage point
Turnover, decrease of 2.0 percentage point
27
-30
-55
45
49
-61
80
-70
-65
69
66
-84
Description of the Norwegian plan
In the Norwegian part of the group, about half of the enonyees have a defined benefit persion of the employees expected inal pay
providing the members of the paranteed level of pension benefits throughout their lives. The pension benefits are determined by the enployees
term of employment and salary at the time of retiring. Employees having made contribution are guaranteed a pension
corresponding to 66% of their final pay. As of 2014, pensions being disbursed are no longer regulated in step with the age pension
paid in Norway (G regulation), but are subject to a minimum regulation.
Under the present defined benefit plan, members earn a free policy cover, souse and conabitant over and children's pension.
The pension funds are managed by Nordea Liv & Pension and regulated by local legislation and practice.
Description of the Swedish plan
Moderna Försäkringar, a branch of Try Forskring A/S, comples with the Swedish industry pension agreement, the FTP plan, which is insured with
Försäkringsbranschens Pensionskassa - FPK.
Under the terms of the agreement, the Group's Swedish branch has undertaken, along with the other businesses in the collaboration,
to pay the pensions of the individual employees in accordance with the applicable rules.
The FTP plan is primaily a defined beneft plan in the future pension beneficent inomation for the Group to the Group to use
defined-benefit accounting. For this reason, the che plan as if it were a defined-contribution plan in accordance with IAS 19.30.
This years premium paid to FPK amounted to DKK 16m, which is about 2 % of the annual premium in FPK (2013).
FPK writes in ts interim report for 2014 that it had a collection ratio of 110 at 30 June 2014 (consolidation ration of 114 at 30 June 2013).
The collective consolidation ratio is defin value of the plan assets relative to the total collective pension obligations.
OKKm 2014 2013
20 Deferred tax
Tax asset
Operating equipment 11 14
Debt and provisions 60 105
Capitalised tax loss 1 6
72 125
Tax liability
Intangible rights 77 75
Land and buildings 229 227
Bonds and loans secured by mortgages 3 45
Contingency funds 785 835
Deferred tax 1,094 1,182
Unaccrued timing differences of statement of financial position items 1,022
146
1,057
122
Development in deferred tax
Deferred tax at 1 January 1,057 1,143
Exchange rate adjustments -62 -119
Change in deferred tax relating to change in tax rate -6 -50
Change in deferred tax previous years -16 16
Change in capitalised tax loss ଚି 5
Change in deferred tax taken to the income statement 22 -7
Change in valuation of tax asset 24 20
Change in deferred tax taken to equity -3 49
Deferred tax at 31 December 1,022 1,057
Tax value of non-capitalised tax loss
Sweden 2 3
Finland 0 1
Loss determined according to Swedish and Finnish rules can be carried forward indefinitely.
The losses are not recognised as assets untilit has been substantiated that the company can generate sufficient tuture to office the tax loss.
The total current and deferred tax relating to items recognised in equity is recognised in the
statement of financial position in the amount of DKK -133m at 31 December 2013).
21 Other provisions
Other provisions at 1 January 73 ರಿ8
Change in provisions 10 -25
Other provisions 31 December 83 73
Other provisions relate to provisions for the Group's own insurance claims and restructuring costs.
The provision for restructuring costs has been reassessed and amounts to DKK 79m (DKK 23m at 31 December 2013).
22 Amounts owed to credit institutions
Overdraft facilities 116 б
116 6
23 Debt relating to unsettled funds transactions and repos
Unsettled fund transactions 885 148
Repo debt 2,017
2,902
2,673
2,821
Unsettled fund transactions include debt for bonds purchased in 2014; however, with settlement in 2014 and 2015, respectively,
24 Contractual obligations, collateral and contingent liabilities
Contractual obligations Obligations due by period
2014 <1 year 1-3 years 3-5 years > 5 years Total
Operating leases 62 101 71 67 301
Other contractual obligations 410 83 O 0 493
472 184 71 67 794
2013 <1 year 1-3 years 3-5 years > 5 years I ota
Operating leases 150 182 75 73 480
Other contractual obligations 298 12 0 0 310
448 194 75 73 790
Tryg Forsikring has signed the following contracts with amounts above DKK 50m:
Outsourcing agreement with TCS for DKK 193m for a 4 year period, which expires in 2017.
Lease contracts on premises for DKK 265m. The contracts expire after 5 years.
Operation of mainframe contract of DKK 62m, which expires in late 2017.
Telephony services contract with Telenor for DKK 84m, which expires in 2015 and 2017 respectively.
Collateral
The Danish companies in the Tryg Forsking Group are jointly taxed with Tryg A/S and TryghedsGruppen smba. The other
jointly taxed companies are liable for any obligations to withhold taxes at source on interest, royalties,
dividends and income taxes etc. in respect of the jointly taxed companies.
Tryg Forsikring A/S and Tryg Garantiforsikring A/S have registered the following assets as
2014
having been held as security for the insurance provisions:
Equity investments in associates 15
Equity investments 128
Unit trust units
Bonds
3,884
Deposits with credit institutions 34,273
667
Receivables relating to reinsurance 439
Interest and rent receivable 337
Equity investments in and receivables from Group undertakings which have been 2013
150
3,741
34,867
1,301
585
403
eliminated in the consolidated financial statements 1,730 1,944
2014 Collateral which is not offset in
the statement of financial
position
Gross amount
before
offsetting
Offsetting According to
the statement
of financial
position
Bonds as
collateral for
repos/reverse
repos
Collateral in
cash
Net amount
Assets
Derivative financial instruments 1,318 0 1,318 0 -1,324 -6
1,318 0 1,318 0 -1,324 -6
Liabilities
Repo debt 2,017 0 2,017 -2,017 -1 -1
Derivative financial instruments 799 0 799 0 -767 32
Inflation derivatives, recognised in claims provisions 438 0 438 0 -448 -10
3,254 0 3,254 -2,017 -1,216 21
2013
Assets
Reverse repos 885 0 885 -885 0 0
Derivative financial instruments 692 0 692 0 -553 139
Delivalive III allua II stuments D O 047 C - 335 159
1.577 0 1,577 / -885 -553 139
l iabilities
Repo debt 2.673 0 2.673 -2.673 0
Derivative financial instruments 514 0 514 0 -433 81
Inflation derivatives, recognised in claims provisions 166 0 166 -155 11
3,353 0 3,353 -2,673 -588 92

Continent libilities
Contines in the Try Forsking Group and to a number of disputes in Sweden.
Management believes that he outcome will not affect the Group's financial po

NOTES DKKm

25 Acquisition of subsidiaries

In June 2014 the Tryg Forsikring Group has taken control of Securator A/S and in September 2014 of Optimal Djurforsäkring i Norr AB by acquiring all shares in the companies. Securator A/S is a Danish market leader within the sale and broduct insurance via dealers in the electronics and telecommunications sector and supermarket chains. The acquistion is expected to increase Tryg Forsikring's market share within product insurance by providing access to Securator A/S s customer portfolio and distribution channels. Optimal is a swedish market leader within the sale of pet insurance. Tryg Forsikring also expects to realise cost savings through synergies.

Net assets acquired 2014
Equipment 1
Receivables, other assets and accrued income 65
Provisions for insurance contracts -37
Debt and accruals and deferred income -40
Net assets acquired -11
Goodwill 188
Purchase price 177
hereof cash 14
Purchase price in cash 163

The Group has not incurred any significant acquisition costs in connection with the acquisition.

In connection with the acquisitions, a sum was paid which exceeds the fair value of the identifiable acquired as billities. This positive balance is maily attributable to expected synergies in the activities in the acquired enterprises and the Group's existing activities, future growth opportunities as well as the aquired enterprises. These synergies have not been recognised separately from goodwill as they are not separately identifiable. Goodwill is not expected to be deductible for tax purposes.

The enterprises are included in premium income and in the rear with an insignificant anount due to the short ownership period and the Management believes that these pro forma figures reflect the Group's earnings level after the acquisition of the enterprises

and that the amounts may therefore form the basis for comparisons in subsequent financial years.

The determination of the pro forma amounts for premium income and profit for the period is based on the following significant assumptions · Premiums and claims have been calculated on the fair values determined in the pre-aquisition balance sheets for prenium and claims provisions, rather than the original carrying amounts.

· Other costs, including depreciation of property, plant and amortisation of intangible assets, have been calculated on the basis of the fair values determined in the pre-acquisition balance sheets, rather than the original carrying amounts.

Km
Related parties
C
Try Forsiking A/S has no related parties with a decisive influence other than the parent company Try A/S, TryghedsGruppen smba and
the subsidanes of TryghedsGruppen smba (Other related parties with signitiant influence include the Supervisory
board, Group Executive Management and their members families. 2014 2013
Premium income
- TryghedsGruppen smba 0.3
0.3
0.3
0.4
- Key management
- Other related parties
2.5 1.9
Claims payments
- TryghedsGruppen smba
0.1 0.2
- Key management 0.1 0.1
- Other related parties 0.3 0.2
Specification of remuneration Supervisory Board and Group Executive Management
Variable
2014
Supervisory Board
Number of persons
12
Basic salary
7
salary
0
Pension
0
Total *
7
Executive Management 3 19 2 4 25
Risk-takers 10 22 1 5 28
*) Exclusive of severance pay 25 48 3 9 60
Severance
Of which retired
Supervisory Board
Number of persons
0
pay
0
Executive Management 0 0
Risk-takers 2 0
There has not been paid any severance pay of more than DKK 1m. 2 0
Variable
2013 Number of persons Basic salary salary Pension Total*
Supervisory Board
Executive Management
14
3
7
18
0
1
0
4
7
23
Risk-takers 10 20 0 5 25
27 45 1 9 55
*) Exclusive of severance pay Severance
Of which retired Number of persons pay
Supervisory Board
Executive Management
2
0
0
0
Risk-takers 1 5
3 5
The maxımum amount paid in severance pay to an individual is DKK 5m.
Fes are charges incurred durng the inable salary includes the charges for matching shares, which are recognised over 4 years and share options,
which are recognised over 3 years. Reference is made of the management's review on the corresponding disbursements.
The Executive Management and risk-takers are included in incentive programmes. Please refer to note 6 for information concerning this.
The members of the Supervisory Board in Tryg Forskring A/S are paid with a fxed remuneration and are not covered by the incentive schemes.
The Executive Management is pad a fixed reminers on The variable salary is avarded in the form of a matching share programme,
see "Corporate governance". Besdes this the free car approprate to ther poston as well as other market conformal employee benefits
Each member of the Executive Nanagement is entitled to 12 months' salary pay equal to 12 months' salary plus pension contribution
(Group CEO is entitled to severance pay equal to 18 morths salary). Members of the Executive Nams in this respect, for example
claims for compensation pursuant to Section in Salaned Eiployees Act, as such dains are regarded as being included in the severance pay,
Risk-takers are defined as employees whose activities have a significant influence on the company's risk profile.
The Supervisory Board decides which employees should be considered to be risk-takers.
Tryghedsgruppen smba TryghedsGruppen smba controls 60% of the shares in Tryg A/S, which is parent company for Tryg Forsikring A/S.
Intra-group trading involved:
- Providing and receiving services
- Interest expenses
2014
1
0
2013
0
6
Transactions between TryghedsGruppen smba and the companies in the Tryg Forsiking group are conducted on an arm's length basis.
Intra-group transactions Administration fee, etc. is fixed on a cost-recovery basis.
Intra-group accounts are offset and carry interest on market terms.
The companies in the Tryg Forsikring Group have entered into reinsurance contracts on market terms.
Transactions with Group undertakings have been eliminated in accordance in accordance with the accounting polices.
Financial highlights
Please refer to page 40

Note 28

ACCOUNTING POLICIES

The consolidated financial statements are prepared in accordance with the International Financial Reporting Standards (IFRS) as per adopted by the EU on 31 December 2014 and in accordance with the Danish Statutory Order on Adoption of IFRS.

The annual report of the parent company is prepared in accordance with the executive order on financial reports presented by insurance companies and lateral pension funds issued by the Danish FSA. The deviations from the recognition and measurement requirements of IFRS are:

  • o Investments in subsidiaries are valued according to the equity method, whereas under IFRS valuation is made at cost or fair value. Furthermore the requirements regarding presentation and disclosure are less comprehensive than under IFRS.
  • o The Danish FSA's executive order does not allow provisions for deferred tax of contingency reserves allocated from untaxed funds. Deferred tax and the other comprehensive income of the parent company have been adjusted accordingly on the transition to IFRS.

Change in accounting policies

A reclassification has been made in respect of other debt of DKK 426m in 2013 from the main item "Accruals and deferred income" to "Total debt".

The distribution on segments between Commercial and Corporate as to medium sized enterprise has been altered during H1 2014.

The comparative figures have been restated to reflect the above changes. Except as noted above, the accounting policies have been applied consistently with last year.

Accounting regulation

Implementation of changes to accounting standards and interpretation in 2013

The International Accounting Standards Board (ISAB) has issued a number of changes to the international accounting standards, and the International Financial Reporting Interpretations Committee (IFRIC) has also issued a number of interpretations.

No standards or interpretations have been implemented for the first time for the accounting year that began on 1st January 2014 that will have a significant impact on the group.

New or amended standards and interpretations that have been implemented but have not significantly affected the group:

  • Amendments to IAS 39 'novations of derivaties'
  • IFRS 10 ' Consolidated Financial Statements'
  • IFRS 11 'Joint Arrangements'
  • IFRS 12 'Disclosure of interests in Other Entities'
  • Amendments to IFRS 10, 11 and 12 'transitional guidedance'
  • IAS 27 (as revised in 2011) 'Separate Financial Statements'
  • IAS 28 (as revised in 2011) 'Investments in Associates and Joint Ventures'
  • IFRIC 21 'Levies'
  • Amendments to IAS 19 'Clarify the requirements that relate to how contributions from employees or third parties that are linked to service should be attributed to periodes of service'
  • Amendments to IAS 32 'offsetting of assets and liabilities'
  • Amendments to IAS 36 'Recoverable Amount Disclosures for Non-financial Assets'

Future orders, standards and interpretations that the group has not implemented and which have still not entered into force:

  • IFRS 7 'Deferral of mandatory effective dates'2
  • Amendments to IFRS 2 'Definition of 'vesting condition''1
  • Amendments to IFRS 3 'accounting for contingent consideration'1
  • Amendments to IFRS 3 'scope exception for joint ventures'1
  • Amendments to IFRS 8 'aggregation of segments, reconciliation of segment assets'1
  • Amendments to IFRS 13 'scope of the portfolio exception in paragraph 52'1
  • Amendments to IAS 16 and IAS 38 'proportionate restatement of accumulated depreciation on revaluation'1
  • Amendments to IAS 24 'management entities'1
  • Amendments to IAS 40 'interrelationship between IFRS 3 and IAS 40'1
  • IFRS 14 'Regulatory Deferral Accounts'3
  • Amendments to IAS 16 'Clarification of acceptable methods of depreciatioon and amotisation'3
  • Amendments to IAS 19 'Actuarial assumptions: discount rate'3
  • Amendments to IAS 27 'reinstating the equity method as an accounting option for investments in subsidiaries, joint ventures and associates in an entity's separate financial statements'3
  • Amendments to IAS 28 'regarding the sale or contribution of assets between an investor and its associate or joint venture'3
  • Amendments to IAS 34 'Other disclosures'3
  • Amendments to IAS 38 'Clarification of acceptable methods of depreciatioon and amotisation'3
  • IFRS 15 'Revenue from Contracts with Customers'4
  • IFRS 9 'Financial Instruments'5

1 enters into force for the accounting year commencing 1 July 2014 or later.

  • 2 enters into force for the accounting year commencing 1 January 2015 or later. 3
  • enters into force for the accounting year commencing 1 January 2016 or later. 4
  • enters into force for the accounting year commencing 1 January 2017 or later. 5
  • enters into force for the accounting year commencing 1 January 2018 or later.

The changes will be implemented going forward from 2015 or later.

As for now the changes will not significantly affect the Group.

Changes to accounting estimates

There have been no changes to the accounting estimates in 2014.

Significant accounting estimates and assessments

The preparation of financial statements under IFRS requires the use of certain critical accounting estimates and requires management to exercise its judgement in the process of applying the Group's account- ing policies. The areas involving a higher degree of judgement or com- plexity, or areas where assumptions and estimates are significant to the consolidated financial statements are:

  • Liabilities under insurance contracts
  • Valuation of defined benefit plans
  • Fair value of financial assets and liabilities
  • Valuation of property
  • Measurement of goodwill, Trademarks and Customer relations

Liabilities under insurance contracts

Estimates of provisions for insurance contracts represent the Group's most critical accounting estimates, as these provisions involve a number of uncertainty factors.

Claims provisions are estimated based on actuarial and statistical projections of claims and the administration of claims. The projections are based on Tryg Forsikring's knowledge of historical developments, payment patterns, reporting delays, duration of the claims settlement process and other factors that might influence future developments in the liabilities.

The Group makes claims provisions, in addition to provisions for known claims, which cover estimated compensation for losses that have been incurred, but not yet reported to the Group (known as IBNR reserves) and future developments in claims which are known to the Group but have not been finally settled. Claims provisions also include direct and indirect claims settlement costs or loss adjustment

expenses that arise from events that have occurred up to the statement of financial position date even if they have not yet been reported to Tryg Forsikring.

The calculation of the claims provisions is therefore inherently uncertain and, by necessity, relies upon the making of certain assumptions as regards factors such as court decisions, amendments to legislation, social inflation and other economic trends, including inflation. The Group's actual liability for losses may therefore be subject to material positive or negative deviations relative to the initially estimated claims provisions.

Claims provisions are discounted. As a result, initial changes in discount rates or changes in the duration of the claims provisions could have positive or negative effects on earnings. Discounting affects the motor third-party liability, general third-party liability, workers' compensation classes, including sickness and personal accident, in particular.

The Financial Supervisory Authority's adjusted discount curve, which is based on euro swap rates, national spreads and Danish swap rates, and also an option-adjusted mortgage interest rate spread, is used to discount Danish claims provisions.

The Norwegian and Swedish provisions are discounted based on euro swap rates, to which a countryspecific interest rate spread is added that reflects the difference between Norwegian and Swedish government bonds and the interest rate on German government bonds. Finnish provisions are discounted using the Danish discount curve.

Several assumptions and estimates underlying the calculation of the claims provisions are mutually dependent. This has the greatest impact on assumptions regarding interest rates and inflation.

Defined benefit pension schemes

The Group operates a defined-benefit plan in Norway. A defined-benefit plan is a pension plan that defines an amount of pension benefit that an employee will receive on retirement, depending on age, years of service and salary.

The net obligation with respect to the defined- benefit plan is based on actuarial calculations involving a number of assumptions. The assumptions include discount interest rate, expected future salary and pension adjustments, turnover, mortality and disability.

Fair value of financial assets and liabilities

Measurements of financial assets and liabilities for which prices are quoted in an active market or which are based on generally accepted models with observable market data are not subject to material estimates. For securities that are not listed on a stock exchange, or for which no stock exchange price is quoted that reflects the fair value of the instrument, the fair value is determined using a current OTC price of a similar financial instrument or using a model calculation. The valuation models include the discounting of the instrument cash flow using an appropriate market interest rate with due consideration for credit and liquidity premiums.

Valuation of property

Property is divided into owner-occupied property and investment property. Owner-occupied property is assessed at the reassessed value that is equivalent to the fair value at the time of reassessment, with a deduction for depreciation and write-downs. The fair value is calculated based on a market-determined rental income, as well as operating expenses in proportion to the property's required rate of return in per cent. Investment property is recognised at fair value. The calculation of fair value is based on market prices, taking into consideration the type of property, location and maintenance standard, and based on a market- determined rental income as well as operating expenses in proportion to the property's required rate of return. Cf. note 12 and 13.

Measurement of goodwill, Trademarks and Customer relations

Goodwill, Trademarks and customer relations was acquired in connection with acquisition of businesses. Goodwill is allocated to the cash-generating units under which management manages the investment. The carrying amount is tested for impairment at least annually. Impairment testing involves estimates of future cash flows and is affected by a number of factors, including discount rates and other circumstances dependent on economic trends, such as customer behaviour and competition. Cf. note 1.

Description of accounting policies

Recognition and measurement

The annual report has been prepared under the historical cost convention, as modified by the revaluation of owner-occupied property, where increases are recognised in other comprehensive income, and revaluation of investment property, financial assets held for trading and financial assets and financial liabilities (including derivative instruments) at fair value in the income statement.

Assets are recognised in the statement of financial position when it is probable that future economic benefits will flow to the Group, and the value of such assets can be measured reliably. Liabilities are recognised in the statement of financial position when the Group has a legal or constructive obligation as a result of a prior event, and it is probable that future economic benefits will flow out of the Group, and the value of such liabilities can be measured reliably.

On initial recognition, assets and liabilities are measured at cost, with the exception of financial assets, which are recognised at fair value. Measurement subsequent to initial recognition is effected as described below for each item. Anticipated risks and losses that arise before the time of presentation of the annual report and that confirm or invalidate affairs and conditions existing at the statement of financial position date are considered at recognition and measurement.

Income is recognised in the income statement as earned, whereas costs are recognised by the amounts attributable to this financial year. Value adjustments of financial assets and liabilities are recognised in the income statement unless otherwise described below.

All amounts in the notes are shown in millions of DKK, unless otherwise stated.

Consolidation

Consolidated financial statements

The consolidated financial statements comprise the financial statements of Tryg Forsikring A/S (the parent company) and the enterprises (subsidiaries) controlled by the parent company. The parent company is regarded as controlling an enterprise when it i) exercises a controlling influence over the relevant activities in the enterprise in question, ii) is exposed to or has the right to a variable return on its investment, and iii) can exercise its controlling influence to affect the variable return.

Enterprises in which the Group directly or indirectly holds between 20% and 50% of the voting rights and exercises significant influence but no controlling influence are classified as associates.

Basis of consolidation

The consolidated financial statements are prepared on the basis of the financial statements of Tryg Forsikring A/S and its subsidiaries. The consolidated financial statements are prepared by combining items of a uniform nature. The financial statements used for the consolidation are prepared in accordance with the Group's accounting policies.

On consolidation, intra-group income and costs, intra-group accounts and dividends, and gains and losses arising on transactions between the consolidated enterprises are eliminated.

Items of subsidiaries are fully recognised in the consolidated financial statements.

Business combinations

Newly acquired or newly established enterprises are recognised in the consolidated financial statements from the date of acquisition and the date of formation, respectively. The date of acquisition is the date on which control of the acquired enterprise actually passes to Tryg Forsikring. Divested or discontinued enterprises are recognised in the consolidated statement of comprehensive income up to the date of disposal or the settlement date. The date of disposal is the date on which control of the divested enterprise actually passes to a third party.

The purchase method is applied for new acquisitions if the Group gains control of the acquired enterprise. Subsequently, identifiable assets, liabilities and contingent liabilities in the acquired enterprises are measured at fair value at the date of acquisition. Non-current assets which are acquired with the intention of selling them are, however, measured at fair value less expected selling costs. Restructuring costs are recognised in the pre-acquisition balance sheet only if they constitute an obligation for the acquired enterprise. The tax effect of revaluations is taken into account. The acquisition price of an enterprise consists of the fair value of the price paid for the acquired enterprise. If the final determination of the price is conditional upon one or more future events, such events are recognised at their

fair values at the date of acquisition. Costs relating to the acquisition are recognised in the income statement as incurred.

Any positive balances (goodwill) between the acquisition price of the acquired enterprise, the value of minority interests in the acquired enterprise and the fair value of previously acquired equity investments, on the one hand, and the fair value of the acquired assets, liabilities and contingent liabilities, on the other hand, are recognised as an asset under intangible assets, and are tested for impairment at least once a year. If the carrying amount of the asset exceeds its recoverable amount, it is impaired to the lower recoverable amount.

In the event of negative balances (negative goodwill), the calculated fair values, the calculated acquisition price of the enterprise, the value of minority interests in the acquired enterprise and the fair value of previously acquired equity investments are revalued. If the balance is still negative, the amount is recognised as income in the income statement.

If, at the date of acquisition, there is uncertainty as to the identification or measurement of acquired assets, liabilities or contingent liabilities or the determination of the acquisition price, initial recognition is based on a preliminary determination of values. The preliminarily determined values may be adjusted or additional assets or liabilities may be recognised up to 12 months after the acquisition, provided that new information has come to light regarding matters existing at the date of acquisition which would have affected the determination of the values at the date of acquisition, had such information been known.

As a general rule, subsequent changes in estimates of conditional acquisition prices are recognised directly in the income statement.

Currency translation

A functional currency is determined for each of the reporting entities in the Group. The functional currency is the currency used in the primary economic environment in which the reporting entity operates. Transactions in currencies other than the functional currency are transactions in foreign currencies.

On initial recognition, transactions in foreign currencies are translated into the functional currency using the exchange rate applicable at the transaction date. Assets and liabilities denominated in foreign currencies are translated using the exchange rates applicable at the statement of financial position date. Translation differences are recognised in the income statement under price adjustments.

On consolidation, the assets and liabilities of the Group's foreign operations are translated using the exchange rates applicable at the statement of financial position date. Income and expense items are translated using the average exchange rates for the period. Exchange rate differences arising on translation are classified as other comprehensive income and transferred to the Group's translation reserve. Such translation differences are recognised as income or as expenses in the period in which the activities are divested. All other foreign currency translation gains and losses are recognised in the income statement.

The presentation currency in the annual report is DKK.

Segment reporting

Segment information is based on the Group's management and internal financial reporting system and supports the management decisions on allocation of resources and assessment of the Group's results divided into segments.

The operational business segments in the Tryg Forsikring are Private, Commercial, Corporate and Sweden. Private encompasses the sale of insurances to private individuals in Denmark and Norway. Commercial encompasses the sale of insurances to small and medium sized businesses, in Denmark and Norway. Corporate sells insurances to industrial clients primarily in Denmark, Norway and Sweden. In addition, Corporate handles all business involving brokers. Sweden encompasses the sale of insurance products to private individuals in Sweden as well as sale of Product insurances in the nordic region.

Geographical information is presented on the basis of the economic environment in which the Tryg Forsikring Group operates. The geographical areas are Denmark, Norway and Sweden.

Segment income and segment costs as well as segment assets and liabilities comprise those items that can be directly attributed to each individual segment and those items that can be allocated to the individual segments on a reliable basis. Unallocated items primarily comprise assets and liabilities concerning investment activity managed at Group level.

Key ratios

Key ratios are calculated in accordance with Recommendations and Ratios 2010 issued by the Danish Society of Financial Analysts and the Executive Order on Financial Reports for Insurance Companies and Multi-Employer Occupational Pension Funds issued by the Danish Financial Supervisory Authority.

Income statement

Premiums

Premium income represents gross premiums written during the year, net of reinsurance premiums and adjusted for changes in premium pro- visions, corresponding to an accrual of premiums to the risk period of the policies, and in the reinsurers' share of the premium provisions.

Premiums are calculated as premium income in accordance with the risk exposure over the cover period, calculated separately for each individual insurance contract. The calculation is generally based on the pro rata method, although this is adjusted for an unevenly divided risk between lines of business with strong seasonal variations or for policies lasting many years.

The portion of premiums received on contracts that relate to unexpired risks at the statement of financial position date is reported under premium provisions.

The portion of premiums paid to reinsurers that relate to unexpired risks at the statement of financial position date is reported as the reinsurers' share of premium provisions.

Technical interest

According to the Danish FSA's executive order, technical interest is presented as a calculated return on the year's average insurance liability provisions, net of reinsurance. The calculated interest return for grouped classes of risks is calculated as the monthly average provision plus an actual interest from the present yield curve for each individual group of risks. The interest is applied according to the expected run-off pattern of the provisions.

Insurance technical interest is reduced by the portion of the increase in net provisions that relates to unwinding.

Claims

Claims are claims paid during the year and adjusted for changes in claims provisions less the reinsurers' share. In addition, the item includes run-off gains/losses in respect of previous years. The portion of the increase in provisions which can be ascribed to unwinding is transferred to insurance technical interest.

Claims are shown inclusive of direct and indirect claims handling costs, including costs of inspecting and assessing claims, costs to combat and mitigate damage and other direct and indirect costs associated with the handling of claims incurred.

Changes in claims provisions due to changes in yield curve and exchange rates are recognised as a price adjustment.

Tryg Forsikring hedges the risk of changes in future pay and price figures for provisions for workers' compensation. Tryg Forsikring uses zero coupon inflation swaps acquired with a view to hedging the inflation risk. Value adjustments of these swaps are included in claims, thereby reducing the effect of changes to inflation expectations under claims.

Bonus and premium discounts

Bonuses and premium discounts represent anticipated and refunded premiums to policyholders, where the amount refunded depends on the claims record, and for which the criteria for payment have been defined prior to the financial year or when the insurance was taken out.

Insurance operating expenses

Insurance operating costs represent acquisition costs and administration expenses less reinsurance commissions received. Expenses relating to acquiring and renewing the insurance portfolio are recognised at the time of writing the business. Underwriting commission is recognised when a legal obligation occurs and is accrued over the term of the policy. Administration expenses are all other expenses attributable to the administration of the insurance portfolio. Administration expenses are accrued to match the financial year.

Leasing

Leases are classified either as operating or finance leases. The assessment of the lease is based on criteria such as ownership, right of purchase when the lease term expires, considerations as to whether the asset is custom- made, the lease term and the present value of the lease payments.

Assets held under operating leases are not recognised in the statement of financial position, but the lease payments are recognised in the income statement over the term of the lease, corresponding to the economic lifetime of the asset. The Group has no assets held under finance leases.

Share-based payment

The Tryg Forsikring Group's incentive programmes comprise share option programmes, employee shares and matching shares settled through the parent company Tryg A/S.

Share option programme

The value of services received as consideration for options granted is measured at the fair value of the options.

Share options are measured at fair value at the time of allocation and recognised under staff expenses over the period from the time of allocation until vesting. The balancing item is recognised in debts.

The options are issued at an exercise price that corresponds to the market price of the Group's shares at the time of allocation plus 10%. No other vesting conditions apply. Special provisions are in place concerning sickness and death and in case of change to the Group's capital position etc.

The share option agreement entitles the employee to the options unless the employee resigns his position or is dismissed due to breach of the contract of employment. In case of termination due to restructuring or retirement, the employee is still entitled to the options.

The share options are exercisable exclusively during a 13-day period, which starts the day after the publication of full-year, half-year and quarterly reports of Tryg A/S and in accordance with Tryg Forsikring's in-house rules on trading in Tryg A/S's shares. The options are settled in shares.

On initial recognition of the share options, the number of options expected to vest for employees and members of the Executive Management is estimated. Subsequently, adjustment is made for changes in the estimated number of vested options to the effect that the total amount recognised is based on the actual number of vested options. The value for retired employees who retain their right to options is reported for the remaining period of the financial year in which the employee retires.

The fair value of the options granted is estimated using the Black & Scholes option model. The calculation takes into account the terms and conditions of the share options granted.

Employee shares

According to established rules, the Group's employees can be granted a bonus in the form of employee shares in Tryg A/S. When the bonus is granted, employees can choose between receiving shares in the parent company Tryg A/S or cash. The expected value of the shares will be expensed over the vesting period. The scheme will be treated as a complex financial instrument, consisting of the right to cash settlement and the right to request delivery of shares. The difference between the value of shares and the cash payment is recognised in equity and is not remeasured. The remainder is treated as a liability and is remeasured until the time of exercise, such that the total recognition is based on the actual number of shares or the actual cash amount.

Matching shares

Members of Executive Management and risk takers have been allocated shares in accordance with the "Matching shares" scheme. Under Matching shares, the individual management member or risk takers is allocated one share in the parent company Tryg A/S for each share the Executive management member or risk taker acquires in the parent company Tryg A/S at the market rate for certain liquid cash at a contractually agreed sum in connection with the Matching share programme.

The holder acquires the shares in the open window following publication of the annual report for the previous year. The shares (matching shares) are provided free of charge, four years after the time of purchase. The holder may not sell the shares until six months after the matching time.

The shares are recognised at market value and are accrued over the four-year maturation period, based on the market price at the time of acquisition. Recognition is from the end of the month of acquisition under staff expenses with a balancing entry in debts. If an Executive Management member or risk-taker retires during the maturation period but remains entitled to shares, the remaining expense is recognised in the current accounting year.

Investment activities

Income from associates includes the Group's share of the associates' net profit.

Income from investment properties before fair value adjustment represents the profit from property operations less property management expenses.

Interest and dividends represent interest earned and dividends received during the financial year. Realised and unrealised investment gains and losses, including gains and losses on derivative financial instruments, value adjustment of investment property, foreign currency translation adjustments and the effect of movements in the yield curve used for discounting, are recognised as price adjustments.

Investment management charges represent expenses relating to the management of investments including salary and management fees on the investment area.

Other income and expenses

Other income and expenses include income and expenses which cannot be ascribed to the Group´s insurance portfolio or investment assets, including the sale of products for Nordea Liv og Pension.

Discontinued and divested business

Discontinued and divested business is consolidated in one item in the income statement and supplemented with disclosure of the discontinued and divested business in a note to the financial statements. Discontinued and divested business includes gross premiums, gross claims, gross costs, profit/loss on ceded business, insurance technical interest net of reinsurance, investment return after insurance technical interest, other income and costs and tax in respect of the discontinued business. Any reversal of earlier impairment is recognised under other income and costs.

The statement of financial position items concerning discontinued activities are reported unchanged under the respective entries whereas assets and liabilities concerning divested activities are consolidated under one item as assets held for sale and liabilities held for sale.

The comparative figures, including five-year financial highlights and key ratios, have been restated to reflect discontinued business. Discontinued and divested business in the income statement includes the profit/loss after tax of the run-off for the marine hull business and the divested activities in the Finnish branch. Discontinued business also comprises the Tryg Forsikring A/S run-off business.

Statement of financial position

Intangible assets

Goodwill

Goodwill was acquired in connection with acquisition of business. Goodwill is calculated as the difference between the cost of the undertaking and the fair value of acquired identifiable assets, liabilities and contingent liabilities at the time of acquisition. Goodwill is allocated to the cash-generating units under which management manages the investment and is recognised under intangible assets. Goodwill is not amortised but is tested for depreciation at least once per year.

Trademarks and customer relations

Trademarks and customer relations have been identified as intangible assets on acquisition. The intangible assets are recognised at fair value at the time of acquisition and amortised on a straight-line basis over the expected economic lifetime of 5–12 years.

Software

Acquired computer software licences are capitalised on the basis of the costs incidental to acquiring and bringing to use the specific software. The costs are amortised based on an estimated economic lifetime of up to 4 years.

Acquired computer software licences are capitalised on the basis of the costs incidental to acquiring and bringing to use the specific software. The costs are amortised based on an estimated economic lifetime of up to 4 years.

After completion of the development work, the asset is amortised according to the straight-line method over the assessed economic lifetime, though over a maximum of 4 years. The amortisation basis is reduced by any impairment and write-downs.

Assets under construction

Group-developed intangibles are recorded under the entry "Assets under construction" until they are put into use, whereupon they are reclassified as software and are amortized in accordance with the amortization periods stated above.

Fixed assets Operating equipment

Fixtures and operating equipment are measured at cost less accumulated depreciation and any accumulated impairment losses. Cost encompasses the purchase price and costs directly attributable to the acquisition of the relevant assets until the time when such assets are ready to be brought into use.

Depreciation of operating equipment is calculated using the straight-line method over its estimated economic lifetime as follows:

  • IT, 4 8 years
  • Vehicles, 5 years
  • Furniture, fittings and equipment, 5-10 years

Leasehold improvements are depreciated over the expected economic lifetime, however maximally the term of the lease.

Gains and losses on disposals and retired assets are determined by comparing proceeds with carrying amounts. Gains and losses are recognised in the income statement. When revalued assets are sold, the amounts included in the revaluation reserves are transferred to retained earnings.

Land and buildings

Land and buildings are divided into owner-occupied property and investment property. The Group's owner-occupied properties consist of the head office buildings in Ballerup and Bergen and a small number of holiday homes. The remaining properties are classified as investment property.

Owner-occupied property

Owner-occupied property is property that is used in the Group's operations. Owner-occupied properties are measured in the statement of financial position at their revalued amounts, being the fair value at the date of revaluation, less any subsequent accumulated depreciation and impairment losses. Revaluations are performed regularly to avoid material differences between the carrying amounts and fair values of owner-occupied property at the statement of financial position date. The fair value is calculated on the basis of market-specific rental income per property and typical operating expenses for the coming year. The resulting operating income is divided by the required return on the property in per cent, which is adjusted to reflect market interest rates and property characteristics, corresponding to the present value of a perpetual annuity.

Increases in the revalued carrying amounts of owner-occupied property are recognised in the revaluation reserve in equity. Decreases that offset previous revaluations of the same asset are charged against the revaluation reserves directly in equity; all other decreases are charged to the income statement.

Costs are included in the asset's carrying amount or recognised as a separate asset, as appropriate, when it is probable that future economic benefits associated with the item will flow to the Group, and the cost of the item can be measured reliably. Ordinary repair and maintenance costs are expensed in the income statement when incurred.

Depreciation on owner-occupied property is calculated based on the straight-line method and using an estimated economic lifetime of up to 50 years. Land is not depreciated.

Assets under construction

In connection with the refurbishment of owner-occupied property, costs to be capitalised are recognised at cost under owner-occupied property. On completion of the project, it is reclassified as owneroccupied property, and depreciation is made on a straight-line basis over the expected economic lifetime, up to the number of years stated under the individual categories.

Investment property

Properties held for renting yields that are not occupied by the Group are classified as investment properties.

Investment property is recognised at fair value. Fair value is based on market prices, adjusted for any differences in the nature, location or maintenance condition of specific assets. If this information is not available, the Group uses alternative valuation methods such as discounted cash flow projections and recent prices in the market.

The fair value is calculated on the basis of market-specific rental income per property and typical operating expenses for the coming year. The resulting operating income is divided by the required return on the property in per cent, which is adjusted to reflect market interest rates and property characteristics, corresponding to the present value of a perpetual annuity. The value is subsequently adjusted with the value in use of the return on prepayments and deposits and adjustments for specific property issues such as vacant premises or special tenant terms and conditions.

Changes in fair values are recorded in the income statement.

Impairment test for intangible assets, property and operating equipment

Operating equipment and intangible assets are assessed at least once per year to ensure that the depreciation method and the depreciation period that is used are connected to the expected economic lifetime. This also applies to the salvage value. Write-down is performed if depreciation has been demonstrated. A continuous assessment of owner-occupied property is performed.

Goodwill is tested annually for impairment, or more often if there are indications of impairment, and impairment testing is performed for each cash-generating unit to which the asset belongs. The present value is normally established using budgeted cash flows based on business plans. The business plans are based on past experience and expected market developments.

Equity investments in Group undertakings

The parent company's equity investments in subsidiaries are recognised and measured using the equity method. The parent company's share of the enterprises' profits or losses after elimination of unrealised intra-group profits and losses is recognised in the income statement. In the statement of financial position, equity investments are measured at the pro rata share of the enterprises' equity.

Subsidiaries with a negative net asset value are recognised at zero value. Any receivables from these enterprises are written down by the parent company's share of such negative net asset value where the receivables are deemed irrecoverable. If the negative net asset value exceeds the amount receivable, the remaining amount is recognised under provisions if the parent company has a legal or constructive obligation to cover the liabilities of the relevant enterprise.

Net revaluation of equity investments in subsidiaries is taken to reserve for net revaluation under equity if the carrying amount exceeds cost.

The results of foreign subsidiaries are based on translation of the items in the income statement using average exchange rates for the period unless they deviate significantly from the transaction day exchange rates. Income and costs in domestic enterprises denominated in foreign currencies are translated using the exchange rates applicable on the transaction date.

Statement of financial position items of foreign subsidiaries are translated using the exchange rates applicable at the statement of financial position date.

Equity investments in associates

Associates are enterprises in which the Group has significant influence but not control, generally in the form of an ownership interest of between 20% and 50% of the voting rights. Equity investments in associates are measured using the equity method so that the carrying amount of the investment represents the Group's proportionate share of the enterprises' net assets.

Profit after tax from equity investments in associates is included as a separate line in the income statement. Income is made up after elimination of unrealised intra-group profits and losses.

Associates with a negative net asset value are measured at zero value. If the Group has a legal or constructive obligation to cover the associate's negative balance, such obligation is recognised under liabilities.

Investments

Investments include financial assets at fair value which are recognised in the income statement. The classification depends on the purpose for which the investments were acquired. Management determines the classification of its investments on initial recognition and re-evaluates this at every reporting date.

Financial assets measured at fair value with recognition of value adjustments in the income statement comprise assets that form part of a trading portfolio and financial assets designated at fair value with value adjustment via the income statement.

Financial assets at fair value recognised in income statement

Financial assets are recognised at fair value on initial recognition if they are entered in a portfolio that is managed in accordance with fair value. Derivative financial instruments are similarly classified as financial assets held for sale, unless they are classified as security.

Realised and unrealised profits and losses that may arise as a result of changes in the fair value for the category financial assets at fair value are recognised in the income statement in the period in which they arise.

Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired, or if they have been transferred, and the Group has also transferred substantially all risks and rewards of ownership. Financial assets are recognised and derecognised on a trade date basis, the date on which the Group commits to purchase or sell the asset.

The fair values of quoted securities are based on stock exchange prices at the statement of financial position date. For securities that are not listed on a stock exchange, or for which no stock exchange price is quoted that reflects the fair value of the instrument, the fair value is determined using valuation techniques. These include the use of similar recent arm's length transactions, reference to other similar instruments or discounted cash flow analysis.

Derivative financial instruments and hedge accounting

The Group's activities expose it to financial risks, including changes in share prices, foreign exchange rates, interest rates and inflation. Forward exchange contracts and currency swaps are used for currency hedging of portfolios of shares, bonds, hedging of foreign entities and insurance statement of financial position items. Interest rate derivatives in the form of futures, forward contracts, repos, swaps and FRAs are used to manage cash flows and interest rate risks related to the portfolio of bonds and insurance provisions. Share derivatives in the form of futures and options are used from time to time to adjust share exposures.

Derivative financial instruments are reported from the trading date and are measured in the statement of financial position at fair value. Positive fair values of derivatives are recognised as derivative financial instruments under assets. Negative fair values of derivatives are recognised under derivative financial instruments under liabilities. Positive and negative values are only offset when the company is entitled or intends to make net settlement of more financial instruments.

Calculation of value is generally performed on the basis of rates supplied by Danske Bank with relevant information providers and is checked by the Group's valuation technicians. Discounting on the basis of market interest rates is applied in the case of derivative financial instruments involving an expected future cash flow.

Recognition of the resulting gain or loss depends on whether the derivative is designated as a hedging instrument and, if so, the nature of the item being hedged. The Group designates certain derivatives as hedges of investments in foreign entities. Changes in the fair value of derivatives that are designated and qualify as net investment hedges in foreign entities and which provide effective currency hedging of the net investment are recognised directly in equity. The net asset value of the foreign entities estimated at the beginning of the financial year is hedged 90-100% by entering into short-term forward exchange contracts according to the requirements of hedge accounting. Changes in the fair value relating to the ineffective portion are recognised in the income statement. Gains and losses accumulated in equity are included in the income statement on disposal of the foreign entity.

Reinsurers' share of provisions for insurance contracts

Contracts entered into by the Group with reinsurers under which the Group is compensated for losses on one or more contracts issued by the Group and that meet the classification requirements for insurance contracts are classified as reinsurers' share of provisions for insurance contracts. Contracts that do not meet these classification requirements are classified as financial assets.

The benefits to which the Group is entitled under its reinsurance con- tracts held are recognised as assets and reported as reinsurers' share of provisions for insurance contracts.

Amounts receivable from reinsurers are measured consistently with the amounts associated with the reinsured insurance contracts and in accordance with the terms of each reinsurance contract.

Changes due to unwinding are recognised in insurance technical interest. Changes due to changes in the yield curve or foreign exchange rates are recognised as price adjustments.

The Group continuously assesses its reinsurance assets for impairment. If there is objective evidence that the reinsurance asset is impaired, the Group reduces the carrying amount of the reinsurance asset to its recoverable amount. Impairment losses are recognised in the income statement.

Receivables

Total receivables comprise accounts receivable from policyholders and insurance companies as well as other accounts receivable. Other receivables primarily contain accounts receivable in connection with property.

Receivables that arise as a result of insurance contracts are classified in this category and are reviewed for impairment as a part of the impairment test of accounts receivable.

Receivables are recognised initially at fair value and are subsequently assessed at amortised cost. The income statement includes an estimated reservation for expected unobtainable sums when there is a clear indication of asset impairment. The reservation entered is assessed as the difference between the carrying amount of an asset and the present value of expected future cash flows.

Other assets

Other assets include current tax assets and cash at bank and in hand. Current tax assets are receivables concerning tax for the year adjusted for on-account payments and any prior-year adjustments. Cash at bank and in hand is recognised at nominal value at the statement of financial position date.

Prepayments and accrued income

Prepayments include expenses paid in respect of subsequent financial years and interest receivable. Accrued underwriting commission relating to the sale of insurance products is also included.

Equity

Share capital

Shares are classified as equity when there is no obligation to transfer cash or other assets. Costs directly attributable to the issue of equity instruments are shown in equity as a deduction from the proceeds, net of tax.

Revaluation reserves

Revaluation of owner-occupied property is recognised in other comprehensive income unless the revaluation offsets a previous impairment loss.

Foreign currency translation reserve

Contingency fund reserves are recognised as part of retained earnings under equity. The reserves may only be used when so permitted by the Danish Financial Supervisory Authority and when it is for the benefit of the policyholders. The Norwegian contingency fund reserves include provisions for the Norwegian Natural Perils Pool and security reserve. The Danish and Swedish provisions comprise contingency fund provisions. Deferred tax on the Norwegian and Swedish contingency fund reserves is allocated.

Contingency fund reserves

Contingency fund reserves are recognised as part of retained earnings under equity. The reserves may only be used when so permitted by the Danish Financial Supervisory Authority and when it is for the benefit of the policyholders. The Norwegian contingency fund reserves include provisions for the Norwegian Natural Perils Pool and security reserve. The Danish and Swedish provisions comprise contingency fund provisions. Deferred tax on the Norwegian and Swedish contingency fund reserves is allocated.

Dividends

Proposed dividend is recognised as a liability at the time of adoption by the shareholders at the annual general meeting (date of declaration).

Subordinate loan capital

Subordinate loan capital is recognised initially at fair value, net of trans- action costs incurred. Subordinate loan capital is subsequently stated at amortised cost; any difference between the proceeds (net of transaction costs) and the redemption value is recognised in the income statement over the borrowing period using the effective interest method.

Provisions for insurance contracts

Premiums written are recognised in the income statement (premium income) proportionally over the period of coverage and, where necessary, adjusted to reflect any time variation of the risk. The portion of premiums received on in-force contracts that relates to unexpired risks at the statement of financial position date is reported as premium provisions. Premium provisions are generally calculated according to a best estimate of expected payments throughout the agreed risk period; however, as a minimum as the part of the premium calculated using the pro rata temporis principle until the next payment date. Adjustments are made to reflect any risk variations. This applies to gross as well as ceded business.

Claims and claims handling costs are expensed in the income statement as incurred based on the estimated liability for compensation owed to policyholders or third parties sustaining losses at the hands of the policy- holders. They include direct and indirect claims handling costs that arise from events that have occurred up to the statement of financial position date even if they have not yet been reported to the Group. Claims provisions are estimated using the input of assessments for individual cases reported to the Group and statistical analyses for the claims incurred but not reported and the expected ultimate cost of more complex claims that may be affected by external factors (such as court decisions). The provisions include claims handling costs.

Claims provisions are discounted. Discounting is based on a yield curve reflecting duration applied to the expected future payments from the provision. Discounting affects the motor liability, professional liability, workers' compensation and personal accident and health insurance classes, in particular.

Provisions for bonuses and premium discounts etc. represent amounts expected to be paid to policyholders in view of the claims experience during the financial year.

Claims provisions are determined for each line of business based on actuarial methods. Where such business lines encompass more than one business area, short-tailed claims provisions are distributed based on number of claims reported while long-tailed claims provisions are distributed based on premiums earned. The models currently used are Chain-Ladder, Bornhuetter-Ferguson, the Loss Ratio method and De Vylder's credibility method. Chain-Ladder techniques are used for lines of business with a stable run-off pattern. The Bornhuetter-Ferguson method, and sometimes the Loss Ratio method, are used for claims years in which the previous run-off provides insufficient information about the future run-off performance. De Vylder's credibility method is used for areas that are somewhere in between the Chain-Ladder and Bornhuetter-Ferguson/Loss Ratio methods, and may also be used in situations that call for the use of exposure targets other than premium volume, for example the number of insured.

The provision for annuities under workers' compensation insurance is calculated on the basis of a mortality corresponding to the G82 calculation basis (official mortality table).

In some instances, the historic data used in the actuarial models is not necessarily predictive of the expected future development of claims. For example, this is the case with legislative changes where an a priori estimate is used for premium increases related to the expected increase in claims. In connection with legislative changes, the same estimate is used for determining the change in the level of claims. Subsequently, this estimate is maintained until new loss history materialises which can be used for re-estimation.

Several assumptions and estimates underlying the calculation of the claims provisions are mutually dependent. Most importantly, this can be expected to be the case for assumptions relating to interest rates and inflation.

Workers' compensation is an area in which explicit inflation assumptions are used, with annuities for the insured being indexed based on the workers' compensation index. An inflation curve that reflects the market's inflation expectations plus a real wage spread is used as an approximation to the workers' compensation index.

For other lines of business, the inflation assumptions, because present only implicitly in the actuarial models, will cause a certain lag in predicting the level of future losses when a change in inflation occurs. On the other hand, the effect of discounting will show immediately as a consequence of inflation changes to the extent that such changes affect the interest rate.

Other correlations are not deemed to be significant.

Liability adequacy test

Tests are continuously performed to ensure the adequacy of the insurance provisions. In performing these tests, current best estimates of future cash flows of claims, gains and direct and indirect claims handling costs are used. Any deficiency results in an increase in the relevant provision, and the adjustment is recognised in the income statement.

Employee benefits

Pension obligations

The Group operates various pension schemes. The schemes are funded through contributions to insurance companies or trustee-administered funds. In Norway, the Group operates a defined-benefit plan. In Denmark, the Group operates a defined-contribution plan. A defined-contribution plan is a pension plan under which the Group pays fixed contributions into a separate entity (a fund) and will have no legal or constructive obligation to pay further contributions. In Sweden, the Group complies with the industry pension agreement, FTP-Planen. FTP-Planen is primarily a defined-benefit plan as regards the future pension benefits. Försäkringsbranschens Pensionskassa (FPK) is unable to provide sufficient information for the Group to use defined-benefit accounting. The plan is therefore accounted for as a defined-contribution plan.

For the defined-benefit plan recognised in the statement of financial position, an annual actuarial calculation is made of the capital value of the future benefits to which employees are entitled as a result of their employment with the group so far and which must be disbursed according to the plan. The capital value is calculated using the Projected Unit Credit Method.

The capital value of the pension obligations less the fair value of any plan assets is recognised in the statement of financial position under pension assets and pension obligations, respectively, depending on whether the net amount is an asset or a liability.

In case of changes to assumptions concerning the discounting factor, inflation, mortality and disability or in case of differences between expected and realised returns on pension assets, actuarial gains or losses ensue. These gains and losses are recognised under other comprehensive income.

In case of changes to the benefits stemming from the employees' employment with the group so far, a change is seen in the actuarially calculated capital value which is considered as pension costs for previous financial years. The change is recognised in the results immediately. Net finance costs for the year are recognised in the investment return. All other costs are recognised under insurance operating costs.

The plan is closed for new business.

Other employee benefits

Employees of the Group are entitled to a fixed payment when they reach retirement and when they have been employed with the Group for 25 and for 40 years. The Group recognises this liability at the time of signing the contract of employment.

In special instances, the employee can enter into a contract with the Group to receive compensation for loss of pension benefits caused by reduced working hours. The Group recognises this liability based on statistical models.

Income tax and deferred tax

The Group expenses current tax according to the tax laws of the jurisdictions in which it operates. Current tax liabilities and current tax receivables are recognised in the statement of financial position as estimated tax on the taxable income for the year, adjusted for change in tax on prior years' taxable income and for tax paid under the on-account tax scheme.

Deferred tax is measured according to the statement of financial position liability method on all timing differences between the tax and accounting value of assets and liabilities. Deferred income tax is measured using the tax rules and tax rates that apply in the relevant countries on the statement of financial position date when the deferred tax asset is realised or the deferred income tax liability is settled.

Deferred income tax assets, including the tax value of tax losses carried forward, are recognised to the extent that it is probable that future taxable profit will be realised against which the temporary differences can be offset.

Deferred income tax is provided on temporary differences concerning investments, except where Tryg Forsikring controls when the temporary difference will be realised, and it is probable that the temporary difference will not be realised in the foreseeable future.

Other provisions

Provisions are recognised when the Group has a legal or constructive obligation as a result of an event prior to or at the statement of financial position date, and it is probable that future economic benefits will flow out of the Group. Provisions are measured at the best estimate by management of the expenditure required to settle the present obligation. The measurement of provisions is based on a discounting of the costs necessary to settle the obligation if this has a significant effect on the measurement of the obligation.

Provisions for restructurings are recognised as obligations when a detailed formal restructuring plan has been announced prior to or at the statement of financial position date at the latest to the persons affected by the plan.

Own insurance is included under other provisions. The provisions apply to the Group's own insurance claims and are reported when the damage occurs according to the same principle as the Group's other claims provisions.

Debt

Debt comprises debt in connection with direct insurance and reinsurance, amounts owed to credit institutions, current tax obligations and other debt. Derivative financial instruments are assessed at fair value according to the same practice that applies to financial assets. Other liabilities are assessed at amortised cost based on the effective interest method.

Cash flow statement

The consolidated cash flow statement is presented using the direct method and shows cash flows from operating, investing and financing activities as well as the Group's cash and cash equivalents at the beginning and end of the financial year. No separate cash flow statement has been prepared for the parent company because it is included in the consolidated cash flow statement.

Cash flows from operating activities are calculated whereby major classes of gross cash receipts and gross cash payments are disclosed.

Cash flows from investing activities comprise payments in connection with the purchase and sale of intangible assets, property, plant and equipment as well as financial assets and deposits with credit institutions.

Cash flows from financing activities comprise changes in the size or composition of Tryg Forsikring's share capital and related costs as well as the raising of loans, repayments of interest-bearing debt and the payment of dividends.

Cash and cash equivalents comprise cash and demand deposits.

Tryg Forsikring A/S (parent company)

Income statement

DKKm 2014 2013
Notes
General insurance
Gross premiums written
18,314 19,494
Ceded insurance premiums -854 -1,009
Change in premium provisions 285 46
2 Change in reinsurers' share of premium provisions
Premium income, net of reinsurance
-63
17,682
18
18,549
3 Insurance technical interest, net of reinsurance ਦਰ e I
Claims paid -13,543 -13,605
Reinsurance cover received 1,257 633
Change in claims provisions
Change in the reinsurers' share of claims provisions
893
-526
80
-18
Claims, net of reinsurance -11,919 -12,850
Bonus and premium discounts -288 -352
Acquisition costs -2,005 -2,376
Administration expenses -718 -803
Acquisition costs and Administration expenses
Reinsurance commissions and profit participation from reinsurers
-2,723
31
-3,179
33
Insurance operating costs, net of reinsurance -2,692 -3,146
6 Technical result 2,842 2,262
Investment activities
7 Income from Group undertakings
Income from associates
85
-2
129
0
Income from investment property 60 64
8 Interest income and dividends 935 1,013
9 Value adjustments 7 214
8 Interest expenses
Administration expenses in connection with investment activities
-115
-61
-112
-56
Total investment return 909 1,252
3 Return on insurance provisions -413 -482
Total Investment return after insurance technical interest 496 770
Other income 81 дд
Other costs -120 -139
Profit/loss before tax 3,299 2,992
10 Tax -710 -579
Profit/loss on continuing business 2,589 2,413
11 Profit/loss on discontinued and divested business 10 -4
Profit/loss for the year 2,599 2,409
Proposed distribution for the year:
Dividend
Transferred to Other reserves
2,400 2,456
Equalisation reserve -392
60
-284
0
Transferred to Net revaluation as per equity method 9 35
Transferred to Retained profits 522 202
2,599 2,409
Statement of comprehensive income
DKKm
Profit/loss for the year 2,599 2,409
Other comprehensive income which cannot subsequently be reclassified as profit or loss
Change in equalisation provision and other provisions
Revaluation af owner-occupied property for the year
26
2
0
9
Tax on revaluation of owner-occupied property for the year -1 -3
Actuarial gains/losses on defined-benefit pension plans -46 179
Tax on actuarial gains/losses on defined-benefit pension plans 13
-6
-54
131
Other comprehensive income which can subsequently be reclassified as profit or loss
Exchange rate adjustments of foreign entities for the year -178 -324
Hedging of currency risk in foreign entities for the year 191
-47
305
-76
Tax on hedging of currency risk in foreign entities for the year -34 -95
Total other comprehensive income -40 36
2,559
Comprehensive income 2,445

Statement of financial position

DKKm 2014 2013
Notes
Assets
12 Intangible assets 800 756
13 Operating equipment 95 122
Total property, plant and equipment ਰੇਟ 122
14 Investment property 1,204 1,210
15 Investments in Group undertakings 2,780 2,612
16 Equity investments in associates 15 18
Total investments in Group undertakings and associates 2,795 2,630
Equity investments 128 150
Unit trust units 3,884 3,741
Bonds 36,331 36,210
Deposits with credit institutions 667 1,301
Derivative financial instruments 1,318 692
17 Total other financial investment assets 42,328 42,094
Total investment assets 46,327 45,934
Reinsurers' share of premium provisions 197 219
Reinsurers' share of claims provisions 1,271 1,780
18 Total reinsurers' share of provisions for insurance contracts 1,468 1,999
Receivables from policyholders 1,185 1,078
Total receivables in connection with direct insurance contracts 1,185 1,078
Receivables from insurance enterprises 197 131
Receivables from Group undertakings
Other receivables
719
215
884
17 Total receivables 1,022
2,316 3,115
19 Current tax assets 0 161
Cash at bank and in hand 458 525
Total other assets 458 686
Interest and rent receivable 324 393
Other prepayments and accrued income 307 147
Total prepayments and accrued income 631 540
Total assets 52,095 53,152

Statement of financial position

DKKm 2014 2013
Notes
Equity and liabilities
Equity 11,843 11,740
1 Subordinate loan capital 1,768 1,818
20 Premium provisions 5,724 6,176
20 Claims provisions 24,601 25,270
Provisions for bonus and premium discounts 610 640
Total provisions for insurance contracts 30,935 32,086
Pensions and similar liabilities 342 791
21 Deferred tax liability 841 891
22 Other provisions 83 73
Total provisions 1,266 1,755
Debt relating to direct insurance 558 447
Debt relating to reinsurance 160 330
23 Amounts owed to credit institutions 114 0
24 Debt relating to unsettled funds transactions and repos 2,793 2,793
17 Derivative financial instruments 795 512
Debt to Group undertakings 317 245
19 Current tax liabilities 421 401
Other debt 1,080 999
Total debt 6,238 5,727
Accruals and deferred income 45 26
Total equity and liabilities 52,095 53,152
r Diale mannenant and Contral mannenanian

Statement of changes in equity

Share Revalua-
tion
Revaluation
equity
Equali-
sation
Other Retained Proposed
DKKm capital reserves method reserve reserves earnings dividend Total
Equity at 31 December 2013 1,100 79 348 61 1,538 6,158 2,456 11,740
2014
Profit/loss for the year 9 60 -392 522 2,400 2,599
Other comprehensive income 0 1 -34 -15 41 -33 0 -40
Total comprehensive income 0 1 -25 45 -351 489 2,400 2,559
Dividend paid -2,456 -2,456
Total changes in equity in 2014 0 1 -25 45 -351 489 -56 103
Equity at 31 December 2014 1,100 80 323 106 1,187 6,647 2,400 11,843
Equity at 31 December 2012 1,100 73 410 el 1,822 5,829 1,594 10,889
2013
Profit/loss for the year 0 б 35 -284 202 2,456 2,409
Other comprehensive income -97 O O 127 0 36
Total comprehensive income 0 6 -62 O -284 329 2,456 2,445
Dividend paid -1,594 -1,594
Total changes in equity in 2013 0 e -62 0 -284 329 862 851
Equity at 31 December 2013 1,100 79 348 61 1,538 6,158 2,456 11,740

Notes

DKKm 2014 2013
1 Risk management and Capital management
Please refer to the note 1 in Tryg Forsikring Group
Premium income, net of reinsurance
Direct insurance 18,532 19,426
Indirect insurance 66 81
Unexpired risk provision 18,598
1
19,507
33
18,599 19,540
Ceded direct insurance -868 -956
Ceded indirect insurance -49 -35
17,682 18,549
Direct insurance, by location of risk 2014 2013
Gross Ceded Gross Ceded
Denmark 9,267 -490 9,509 -513
Other FU countries 1,883 -30 2,111 -42
Other countries 7,383 -348 7,839 -401
18,533 -868 19,459 -956
Insurance technical interest, net of reinsurance
Return on insurance provisions 413 482
Discounting transferred from claims provisions -354 -421
ਟਰੇ 61
Claims, net of reinsurance
Claims -13,292 -14,387
Run-off previous years, gross 642 862
-12,650 -13,525
Reinsurance cover received
Run-off previous years, reinsurers' share
240
491
567
108
-11,919 -12,850
Insurance operating costs, net of reinsurance
Commission regarding direct insurance business -396 -379
Other acquisition costs -1,609 -1,997
Total acquisition costs
Administration expenses
-2,005
-718
-2,376
-803
Insurance operating costs, gross -2,723 -3,179
Commission from reinsurers 31 33
-2,692 -3,146
For specification of audit costs please refer to the note 6 in Tryg Forsikring Group.
Insurance operating costs and claims include the following
staff expenses:
Salaries and wages -2,028 -2,084
Commision -7 -8
-4
Allocated share options and matching shares
Pension
-2
153
-357
Other social security costs -4 -5
Payroll tax -343 -350
-2,231 -2,808
Remuneration for the Supervisory Board and Executive Management is disclosed in note 26 'Related parties'.
Average number of full-time employees during the year (continuing business) 3,558 3,740

Tryg Forsikring, Annual report 2014, page 96

notes

6 Technical result, net of reinsurance, by line of business

DKKm Accident and health Healthcare Workmen's
compensation
Motor TPI Motor comprehensive Marine, aviation and
cargo
2014 2013 2014 2013 2014 2013 2014 2013 2014 2013 2014 2013
Gross premiums written 1,692 1,798 313 324 951 1,039 2,098 2,322 3,747 3,986 353 359
Gross premium income 1,663 1,740 314 326 970 1,007 2,134 2,298 3,715 3,884 320 344
Gross claims - 1,212 - 1,282 - 223 209 - 155 - 394 - 1,556 - 1,728 - 2,295 - 2,532 256 167
Gross operating expenses - 232 - 236 38 - 31 - 112 - 139 - 350 - 436 - 575 - 650 - 41 - 42
Profit/loss on ceded business - 7 - 3 - 1 0 - 8 36 51 - 36 16 - 2 21 - 91
Insurance technical interest, net of reinsurance 5 4 3 - 6 11 14 1
Technical result 217 223 53 87 698 432 184 105 872 714 45 45
Gross claims ratio 72.9 73.7 71.0 64.1 16.0 39.1 72.9 75.2 61.8 65.2 80.0 48.5
Combined ratio 87.3 87.4 83.4 73.6 28.4 56.5 91.7 95.7 76.8 82.0 86.3 87.2
Claims frequency™ 4.5% 4.4% 128.3% 108.8% 17.4% 16.8% 5.6% 5.7% 18.1% 19.4% 19.8% 21.0%
Average claims DKK ** 33,560 36,905 4,334 4,918 79,102 89,638 22,248 24,059 10,376 10,644 111,361 68,910
Total claims 37,228 36,480 50,173 45,694 9,463 9,209 72,195 73,973 224,791 238,955 2,470 2,621
Fire and contents
(Private)
Fire and contents
(Commercial)
Change of ownership Liability Credit & quarantee
insurance
Tourist assistance
insurance
2014 2013 2014 2013 2014 2013 2014 2013 2014 2013 2014 2013
Gross premiums written 4,424 4,739 2,555 2,651 62 66 985 986 8 573 569
Gross premium income 4,469 4,693 2,536 2,633 65 79 979 978 9 9 568 571
Gross claims - 3,120 - 3,405 - 1,957 - 1,933 - 63 52 - 917 - 848 - 2 - 1 - 450 - 425
Gross operating expenses - 691 - 851 - 390 - 453 - 13 - 8 - 154 - 146 - 1 - 1 - 82 86
Profit/loss on ceded business 22 - 21 - 113 - 128 0 0 10 50 - 1 - 2 - 2 - 1
Insurance technical interest, net of reinsurance 12 18 10 0 0 3 3 0 0 2 2
Technical result 692 434 83 129 - 11 19 gg 37 5 5 36 61
Gross claims ratio 69.8 72.6 77.2 73.4 96.9 65.8 93.7 86.7 22.2 11.1 79.2 74.4
Combined ratio 84.8 91.1 97.0 95.5 116.9 75.9 110.4 96.5 44.4 44.4 94.0 89.7
Claims frequency* 7.7% 9.0% 15.8% 23.1% 9.2% 8.1% 11.3% 11.6% 19.4% 14.0%
Average claims DKK** 9,856 10,508 62,035 56,519 20,263 25,531 81,763 59,246 5,673 8,265
Total claims 325,806 348,296 29,686 38,033 4,255 4,349 10,454 10,566 79,007 54,848
Other insurance Tota Norwegian Group
Life One-year
policies
2014 2013 2014 2013 2014 2013 2014 2013
Gross premiums written 77 102 17,838 18,950 476 544 18,314 19,494
Gross premium income 83 102 17,825 18,664 486 524 18,311 19,188
Gross claims 15 25 - 12,221 - 13,001 429 524 - 12,650 - 13,525
Gross operating expenses - 1 69 - 2,680 - 3,148 - 43 - 31 - 2,723 - 3,179
Profit/loss on ceded business 21 11 - 155 - 281 O - 2 - 155 - 283
Insurance technical interest, net of reinsurance 1 53 55 6 6 59 61
Technical result 47 - 2 2,822 2,289 20 27
-
2,842 2,262
Gross claims ratio 18.1 24.5 68.6 69.7 88.3 100.0 69.1 70.5
Combined ratio 44.6 102.9 84.5 88.0 97.1 106.3 84.8 88.5
Claims frequency* 0.0% 0.0%

Claims in equency
Average claims DKK**
Total claims 59,818

* The daims frequency is calculated as the number of claims in the year in proportion to the average number of insurance contracts.
**Average claims are total claims before

7
Income from Group undertakings
21
20
Vesta Ejendomme AS
1
1
Respons Inkasso AS
Thunes Vei 2 AS
9
8
84
16
Tryg Garantiforsikring A/S
Securator A/S
1
0
0
0
Optimal Djurförsäkring i Norr AB
34
19
Tryg Ejendomme A/S
64
Ejendomsselskabet af 8. maj 2008 A/S
-64
85
129
Interest income and dividends
8
Interest income and dividends
19
Зд
Dividends
7
17
Interest income cash at bank and in hand
Interest income bonds
880
968
Interest income other
0
9
935
1,013
Interest expenses
-90
-89
Interest expenses subordinate loan capital and credit institutions
-25
-23
Interest expenses others
-115
-112
901
820
9
Value adjustments
Value adjustments concerning financial assets or liabilities at fair value adjustment in the income statement:
-42
Equity investments
-17
Unit trust units
353
578
Share derivatives
17
30
Bonds
-119
-232
Interest derivatives
-299
596
Other loans
2
-5
832
30
Value adjustmentss concerning assets or liabilities that cannot be attributed to IAS 39:
Investment property
9
-6
298
Discounting
-738
-96
Other statement of financial position items
-108
-825
184
7
214
Exchange rate adjustments concerning financial assets or liabilities which cannot be stated to fair value total DKK 184m).
10 Tax
788
-716
Tax on accounting profit/loss
56
-57
Difference between Danish and foreign tax rates
9
Tax adjustment, previous years
-1
44
Change in tax rate
-4
0
Change in valuation of tax loss carried forward
-1
-140
152
Adjustment non-taxable income and expenses
Other taxes
2
-1
-579
710
%
Effective tax rate
%
Tax on Profit/loss for the year
25.0
24.5
2.0
Difference between Danish and foreign tax rate
1.5
0.5
0.0
Tax adjustment, previous year
Change in tax rate
0.0
-2.0
Adjustment non-taxable income and costs
-4.5
-5.0
22.0
20.0
DKKm 2014 2013
DKKm 2014 2013
11 Profit/loss on discontinued and divested business
Gross premium income -3 202
Gross claims 31 -149
Total insurance operating costs -14 -55
Profit/loss on gross business 14 -2
Insurance technical interest, net of reinsurance 0
Technical result 14 -1
Other income and costs 0
Profit/loss before tax 14 0
Tax -4 -4
Profit/loss on discontinued and divested business 10 -4
Trademarks and Assets under
2014 Goodwill customer relations Software construction Total
Cost
Cost at 1 January 381 171 916 270 1,738
Exchange rate adjustments -22 -11 -15 -1 -49
Transferred to assets held for sale 0 40 0 0 40
Transferred from asset under construction 0 0 86 -86 0
Additions for the year 0 0 28 107 135
Disposals for the year 0 0 -8 0 -8
Cost at 31 December 359 200 1,007 290 1,856
Amortisation and write-downs
Amortisation and write-downs at 1 January 0 -89 -801 -92 -982
Exchange rate adjustments 0 5 12 O 17
Amortisation for the year 0 -20 -80 0 -100
Reversed amortisation 0 0 0 0 0
Amortisation and write-downs at 31 December 0 -104 -860 -92 -1,056
Carrying amount at 31 December 359 96 147 198 800
Trademarks and Assets under
2013 Goodwill customer relations Software construction Total
Cost
Cost at 1 January 397 178 849 227 1,651
Exchange rate adjustments -16 -7 -25 -1 -49
Transferred from asset under construction O 0 77 -77 0
Additions for the year 0 0 15 121 136
Disposals for the year 0 0 0 0 0
Cost at 31 December 381 171 916 270 1,738
Amortisation and write-downs
Amortisation and write-downs at 1 January 0 -73 -730 -92 -895
Exchange rate adjustments 0 3 22 0 25
Amortisation for the year O -19 -80 0 -99
Impairment losses and write-downs for the year 0 0 -13 0 -13
Amortisation and write-downs at 31 December 0 -89 -801 -92 -982
Carrying amount at 31 December 381 82 115 178 756

DKKm

12 Intangible assets (continued)

Impairment test Goodwill

At 31 December 2014, management performed an impairment test of the carrying amount of goodwill based on the cost of goodwill to the cash-generating unit of Moderna

Moderna

In 2009, Tryg acquired Moderna Försäkringar Sak AB, Modern Re S.A., Netvig AB and MF Bilsport & MC Specialförsäkringar. The insurance activities were incorporated into the Tryg Group's business structure in 2009 and are reported under Sweden. In 2010, the companies, excluding Modern Re S.A., were merged into Tryg Forsikringar, a branch of Try Forsikring A/S. Modern Re S.A. was discontinued in 2011.

Assumptions for impairment test The Value-in-use method is used.

The cash flows appearing from the latest budgets approved by management for the next 3 financial years are used when calculating the value in use of Moderna. The cash flows in the latest budget period have been extrapolated for financial years after the budget periods (terminal period) and adjusted for expected growth rates determined on the basis of expectations for the general economic growth. The required return is based on an assessment of the tested business activities compared with the market's expectations for the Group.

The impairment test shows a calculated value in use of a recognised equity of DKK 0.5bn and does not indicate any indicate any indicate any indicate any inpairment.

In 2014, Try Forsikring acquired Codan's agricultural portfolio. The incorporated into the Try Forsikring Group's business structure.

2014 Assumed Assumed Required
annual growth annual growth return before
0-10 years > 10 years tax
Moderna 2.0% 1,0% 12.7%
2013 Assumed Assumed Required
annual growth annual growth return before
0-10 years > 10 years tax
Moderna 2.0% 0.0% 12.5%

Trademarks and customer relations

As at 31 December 2014, management performed a test of the carrying anounts of tradenarks and customer relations as an integral part of the goodwill test. The test did not indicate any impairment.

Software and assets under construction

As at 31 December 2014, management performed a test of the carrying amounts of software and assets under construction. The impairment test compares the carrying amount with the estimated present value of future cash flows. The test indicated impairment of a small number of projects, resulting in impaiment of intangible assets amounts to DKK 0m (DKK 13m in 2013).

13

Cost 2014 2013
Cost at 1 January 237 228
Exchange rate adjustments -5 -8
Additions for the year e 18
Disposals for the year 0 -1
Cost at 31 December 238 237
Amortisations and impairment write-downs
Amortisation and write-downs at 1 January -115 -90
Exchange rate adjustments 2 3
Amortisation for the year -30 -28
Amortisation and write-downs at 31 December -143 -115
Carrying amount 31 December 95 122

The impairment test performed for operating equipment did not indicate any impairment.

<-- PDF CHUNK SEPARATOR -->

0KKm 2014 2013
14 Investment property
Fair value at 1 January
1,210 1,248
Exchange rate adjustments -15 -33
Additions for the year 8 3
Disposals for the year -7 -2
Value adjustments for the year 5 -6
Reversed on sale 3 0
Fair value at 31 December 1,204 1,210
Total rental income for 2014 is DKK 82m (DKK 83m in 2013).
Total expenses for 2014 are DKK 24m in 2013). Of this amount, not hired property is DKK 3m (DKK 2m in 2013).
The total expenses at the income leading investment property are DKK 21m (DKK 17m in 2013).
External experts were involved in valuing the majority of the investment property.
In determing the fair value of the properties, not only public and included, corresponding to the 'non-observable hiput' in the fair-alue hierardy.
No redassifications have been made between this categories in the fair-value herarchy during the year.
The following return percentages were used for each property category:
Return percentages, weighted average
Business property 6.9
6.2
6.9
6.5
Office property
Residential property
6.0 6.0
6.3 6.5
15 Investments in Group undertakings
Cost
Cost at 1 January 2,986 3,046
Adjustment beginning of year 0 -22
Exchange rate adjustments -17 -38
Additions for the year 173 0
Cost at 31 December 3,142 2,986
Revaluations to equity value
Revaluations at 1 January 348 410
Adjustment beginning of year 0 22
Exchange rate adjustments -23 -53
Revaluations during the year 29 35
Dividend paid -31 -66
Revaluations at 31 December 323 348
Write downs
Write downs at 1 January -722 -769
Exchange rate adjustments -2 -2
Dividend paid 0 -50
Reversel of write-downs made in the previous year (profit for the year) ਟੇ 4 дд
Disposals for the year -15 0
Write downs at 31 December -685 -722
Carrying amount at 31 December 2,780 2,612
Profit/loss for the year
Ownership share in %
Shareholders equity
Name and registered office 2014 2013 2014 2013 2014 2013
Vesta Ejendomme AS, Bergen 100 100
100
20
1
21
1
456
5
496
Respons Inkasso AS, Bergen 100
100
100 8 8 дд б
103
Thunes Vei 2 AS, Bergen 100 O 0 0 0 O
Optimal Djurförsäkring i Norr AB
Securator A/S
100 0 1 0 174 0
Tryg Garantiforsikring A/S, Ballerup 100 100 84 16 487 419
Tryg Ejendomme A/S, Ballerup 100 100 34 19 709 674
Ejendomsselskabet af 8. maj 2008 A/S, Ballerup 100 100 -65 64 850 914
)KKm 2014 2013
16 Equity investments in associates
Cost
Cost at 1 January
Cost at 31 December
0
0
0
0
Revaluations at net asset value
Revaluations at 1 January 18 21
Exchange rate adjustments -3 -3
Revaluations at 31 December 15 18
Carrying amount at 31 December 15 18
Shares in associates according to the latest annual report:
2014 Profit/Loss Ownership
Name and registered office Assets Liabilities Equity Revenue of the year share in %
AS Eidsvåg Fabrikker, Norway 54 7 47 18 4 28
2013
Name and registered office
Assets Liabilities Revenue Profit/Loss
of the year
Ownership
share in %
Bilskadeinstituttet AS, Norway 5 0 Equity
5
2 0 30
AS Eidsvåg Fabrikker, Norway 52 7 45 16 6 28
Individual estimates are made of the degree of influence under the contracts made.
17 Other financial investment assets
Sensitivity information
Impact on equity from the following changes:
Interest rate increase of 0.7-1.0 percentage point 38 -13
Interest rate fall of 0.7-1.0 percentage point -100 -45
Equity price fall of 12 % -371 -349
Fall in property prices of 8 % -239 -266
Exchange rate risk (VaR 99) -11 -25
Loss on counterparties of 8 % -395 -391
Risk on subsidaries -1 -10
The impact on the income statement is similar to the impact on equity.
The statement complies with the disclosure requirements set out in the Executive Order on Financial Reports for Insurance Companies
and Multi-Employer Occupational Pension Funds issued by the Danish FSA.
Please refer to the Note 15 Financial Investment assets in Tryg Forsikring Group.
Receivables
Receivables from insurance enterprises 1,382 1,209
Receivables from Group undertakings 719 884
Reverse repos 0 885
Other receivables 215 137
2,316 3,115
Specification of write-downs on receivables from insurance contracts
Write-downs at 1 January 115 115
Exchange rate adjustments -5 -7
Transferred to assets held for sale and write-downs and reversed write-downs for the year -1 1
Write-downs at 31 December 109 115
2014 2013
Reinsurers share 1,484 2,018
Write-downs after impairment test -16 -19
DKKm
18 Reinsurer's share
Impairment test
As at 31 December 2014, management performed a test of the carrying amount of total reinsurers' share of provisions for insurance
contracts. The imparment test resulted in imparment charges totalling DKK 16m in 2013).
Write-downs for the year include reversed write-downs totalling DKK 0m i 2013).
There is no overdue reinsurers' share other than the share alredy provided for.
Current tax
Net current tax, 1 January
Exchange rate adjustments
Current tax for the year
Current tax on equity entries
Adjustment of current tax in respect of previous years
Tax paid for the year
Net current tax at 31 December
Current tax is recognised in the statement of financial position as follows:
Under assets, current tax
Under liabilities, current tax
Net current tax
20 Premium provisions and claims provisions
Please refer to the Note 1 and Note 18 in Tryg Forsikring Group
Deferred tax
Tax asset
Operating equipment
Debt and provisions
Tax liability
Intangible rights
Land and buildings
Bonds and loans secured by mortgages
Contingency funds
Deferred tax
Development in deferred tax
Deferred tax at 1 January
Exchange rate adjustments
Change in deferred tax relating to change in tax rate
Change in deferred tax previous years
1,468 1,999
19
-239 -655
28 62
-592 -579
-47 -76
-25 14
454 994
-421 -240
0 161
-421 -401
-421 -240
21
11 14
60 105
71 119
77 75
93 88
3
739
912 45
802
1,010
841 891
891
-58 1,025
-179
-4
-16
46
Change in deferred tax taken to the income statement
Change in deferred tax taken to equity
-18 -34
15
17
47
DKKm 2014 2013
22 Other provisions
Other provisions 1 January 73 148
Change in provisions 10 -75
Other provisions 31 December 83 73
Other provisions relate to provisions for the Group's own insurance claims and restructuring costs.
The provision for restructuring costs has been reassessed and amounts to DKK 79m (DKK 23m at 31 December 2013).
23 Amounts owed to credit institutions
Overdraft facilities 114 0
114 0
24 Debt relating to unsettled funds transactions and repos
Unsettled fund trading 776 120
Repo debt 2,017 2,673
2,793 2,793
Unsettled fund transactions include debt for bonds purchased in 2014; however, with settlement in 2014 and 2015 respectively,
25 Capital adequacy
Solvency margın 3,295 3,318
Shareholder's equity according to annual report 11,843 11,740
Deduction regarding subsidaries * -145 -91
Tier 1 capital 11,698 11,649
Subordinate loan capital 1,482 1,538
Proposed dividend -2,400 -2,456
Value of intangible assets -984 -756
Discounting -228 -395
Capital adequancy subsidiary undertaking -53 -53
Total capital base 9,515 9,527
Total distributable capital base 6,220 6,209
* Including tax assets, equalisation reserve, discounting and intangible assets
26 Contractual obligations, collateral and contingent liabilities
Obligations due by period
2014 0-1 year 1-3 years 3-5 years > 5 years Total
Operating leases 61 100 71 67 299
Other contractual obligations 372 83 0 0 455
433 183 71 67 754
Contractual obligations Obligations due by period
2013 0-1 year 1-3 years 3-5 years > 5 years Total
Operating leases 150 182 75 73 480
Other contractual obligations 272 12 284
422 194 75 73 764
2014 2013
Tryg Forsikring A/S has registered the following assets as having been held as security for the insurance provisions:
Equity investments in associates 15 18
Equity investments 128 150
Unit trust units 3.884 3.741
Bonds 33.538 34,302
Deposits with credit institutions 667 1.301
Interest and rent receivable 324 393
Equity investments in and receivables from Group undertakings 1.730 1.944
Total 40,286 41,849
KKm
27 Acquisition of subsidiaries
Please refer to the Note 25 Acquisition of subsidiaries in Tryg Forsikring Group.
Related parties
board, Group Executive Management and their families. Try Forskring A/S has no related parties with a decisive influence other than the parent company Tryg A/S, TryghedsGruppen smba and
the subsidaries of TryghedsGruppen smba (Other related parties with significant influence include the Supervisory
Premium income
- TryghedsGruppen smba 0.3 0.3
- Key management 0.3 0.4
- Other related parties 2.5 1.9
Claims paid
- TryghedsGruppen smba 0.1 0.2
- Key management
- Other related parties
0.1
0.3
0.1
0.2
Supervisory Board and Group Executive Management
Specification of remuneration
2014
Number of persons Basic wage Variable wage Pension Total*
Supervisory Board 12 7 O 0 7
Executive Management 3 19 2 4 25
Risk-takers 10 22 1 5 28
*) Exclusive severance pay 25 48 3 9 60
Severance
Of which retired Number of persons pay
Supervisory Board 0 0
Executive Management
Risk-takers
0
2
0
0
2 0
There has not been paid any severance pay of more than DKK 1m.
2013
Supervisory Board
Number of persons
14
Basic wage
7
Variable wage
0
Pension
0
Total *
7
Executive Management 3 18 1 4 23
Risk-takers 10 20 1 5 26
27 45 2 9 56
*) Exclusive severance pay Severance
Of which retired Number of persons pay
Supervisory Board 2 0
Executive Management 0 0
Risk-takers 1
3
5
5
The maximum amount paid in severance pay to an individual is DKK 5m
Fees are charges incurred during the finable salary includes the charges for matching shares, which are reognised over 4 years, and share options,
which are recognised over 3 years. Reference is made of the managenent's review on the corresponding disbursements. The
Executive Management and risk-takers are included in incentive programmes. Please in Try Forsking Group for information concerning this.
The members of the Supervisory Board in Try Forskring A/S are paid a fixed remuneration and are not covered by the incentive schemes.
The Executive Management is part a his pension. The variable salary is awarded in the form of a matching share programme
see 'Corporate governance'. Besides this the free car approprate to ther poston as well as other market conformal employee benetts.
Each member of the Executive Management is entitled to 12 months' notice and severance pay equal to 12 months' salary plus pension contributions.
(Group CEO is entitled to severance pay equal to 18 months' salary). Members of the Executive Management can assert no further claims
regarded as being included in the severance pay. in this respect, for example claims for compensation 2a and/or 2b of the Danish Salaried Employees Act, as such claims are
employees should be considered to be risk-takers. Risk-takers are defined as employees whose a significant influence on the company's risk profile. The Supervisory Board decides which
Intra-group transactions
Group
Tryg A/S
undertakings
Providing and receiving services 15
11
Intra-aroun account 710
-317
DKKm 2014 2013
29 Reconciliation of profit/loss and equity
Profit/loss reconciliation
Profit/loss - IFRS 2,599 2,411
Change during the year of deferred tax provisions for contingency funds 0 -2
Profit/loss - Danish FSA executive order 2,599 2,409
Equity reconciliation
Equity - IFRS 11,828 11,725
Deferred tax provisions for contingency funds 15 17
Change during the year of deferred tax provisions for contingency funds 0 -2
Equity - Danish FSA executive order 11,843 11,740
30 Financial highlights
Please refer to next page
DKKm 2014 2013 2012 2011 2010
Gross premium income 18,311 19,188 20,035 19,735 18,705
Gross claims -12,650 -13,525 -14,479 -15,663 -15,052
Total insurance operating costs -2,723 -3,179 -3,320 -3,285 -3,344
Profit/loss on gross business 2,938 2,484 2,236 787 309
Profit/loss on ceded business -155 -283 98 543 -299
Insurance technical interest, net of reinsurance 59 61 59 169 123
Technical result 2,842 2,262 2,393 1,499 133
Investment return after insurance technical interest 496 770 632 66 584
Other income 81 gg 105 136 162
Other costs -120 -139 -99 -108 -107
Profit/loss for the year before tax 3,299 2,992 3,031 1,593 772
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx -710 -579 -794 -395 -151
Profit/loss for the year, continuing business 2,589 2,413 2,237 1,198 621
Profit/loss on discontinued and divested business after tax * 10 -4 28 -9 -148
Profit/loss for the year 2,599 2,409 2,265 1,189 473
Run-off gains/losses, net of reinsurance 1,133 970 1,010 941 805
Relative run-off gains/losses 4.8 3.9 4.1 4.0 3.9
Statement of financial position
Total provisions for insurance contracts 30,935 32,086 33,926 33,928 31,770
Total reinsurers' share of provisions for insurance contracts 1,468 1,999 2,116 1,938 1,841
Total equity 11,843 11,740 10,889 8,985 8,339
Total assets 52,095 53,152 54,496 53,244 50,236
Key ratios
Gross claims ratio 69.1 70.5 72.3 79.4 80.5
Business ceded as a percentage of gross premiums 0.8 1.5 -0.5 -2.8 1.6
Claims ratio, net of ceded business 69.9 72.0 71.8 76.6 82.1
Gross expense ratio 14.9 16.6 16.6 16.6 17.9
Combined ratio 84.8 88.6 88.4 93.2 100.0
Operating ratio 84.5 88.2 88.1 92.5 99.3
Return on equity after tax and before discontinued and divested business (%) 22.0 21.3 22.5 13.8 6.0
Return on equity after tax and discontinued and divested business (%) 22.0 21.3 22.8 13.7 5.1
Solvency ratio (Solvency I) 2.9 2.9 2.5 2.3 2.0

Organisation chart

Glossary

The financial highlights and key ratios of Tryg Forsikring have been prepared in accordance with the Executive Order issued by the Danish Financial Supervisory Authority on the Financial Reports for Insurance Companies and Multi-Employer Occupational Pension Funds and also comply with 'Recommendations & Financial Ratios 2010' issued by the Danish Society of Financial Analysts.

Gross premium income

Calculated as gross premium income adjusted for change in gross premium provisions, less bonuses and premium discounts.

Gross claims ratio

Gross claims x 100 Gross premium income

Net reinsurance ratio

Profit or loss from reinsurance x 100 Gross premium income

Gross expense ratio

Calculated as the ratio of gross insurance operating expenses, including adjustment and gross premium income. The adjustment involves the deduction of depreciation and operating costs on the owner-occupied property and the addition of a calculated cost (rent) concerning the owner-occupied property based on a calculated market rent.

Gross insurance operating costs w. adjustment x 100 Gross earned premiums

Gross expense ratio without adjustment

Gross insurance operating costs x 100 Gross premium income

Combined ratio

The sum of the gross claims ratio, the net reinsurance ratio and the gross expense ratio.

Operating ratio

Calculated as the combined ratio plus insurance technical interest in the denominator.

Claims + insurance operating costs + profit or loss from reinsurance x 100

Gross premium income + insurance technical interest

Relative run-off gains/losses

Run-off gains/losses net of reinsurance relative to claims provisions net of reinsurance, beginning of year.

Discounting

Expresses recognition in the financial statements of expected future payments at a value below the nominal amount, as the recognised amount carries interest until payment. The size of the discount depends on the market-based discount rate applied and the expected time to

Claims ratio, net of ceded business

Gross claims ratio + net reinsurance ratio payment.

Tier 1

Equity less proposed dividend and share of capital claims in subsidiaries.

Unwinding

Unwinding of discounting takes place with the passage of time as the expected time to payment is reduced. The closer the time of payment, the smaller the discount. This gradual increase of the provision is not recognised under claims, but under technical interest in the income statement.

Percentage return on equity after tax

Profit for the year after tax x 100 Average equity

Danish general insurance

Comprises the legal entities Tryg Forsikring A/S (excluding the Norwegian and Swedish branches), Tryg Garantiforsikring A/S (including Finnish branch), and Securator A/S.

Norwegian general insurance

Comprises Tryg Forsikring A/S, Norwegian branch, and the Norwegian branch of Tryg Garantiforsikring A/S.

Swedish general insurance

Comprises Tryg Forsikring A/S, Swedish branch, and the Swedish branch of Tryg Garantiforsikring A/S.

Individual Solvency

New Danish solvency requirements for insurance companies comprising the companies' own determination of their capital requirements calculated using their own methods. The rules entered into force on 1 January 2008, and the figures must be reported to the Danish Financial Supervisory Authority four times a year.

Solvency II

New solvency requirements for insurance companies issued by the EU Commission. The new rules are expected to come into force in 2016, at the earliest.

Run-off gains/losses

The difference between the claims provisions at the beginning of the financial year (adjusted for foreign currency translation adjustments and discounting effects) and the sum of the claims paid during the financial year and that part of the claims provisions at the end of the financial year pertaining to injuries and damage occurring in earlier financial years.

Capital base

Equity plus share of subordinate loan capital and less intangible assets, tax asset, discounting, equalisation reserve and proposed dividend.

Solvency ratio

Ratio between capital base and the capital requirement

Disclaimer

Certain statements in this annual report are based on the beliefs of our management as well as assumptions made by and information currently available to the management. Such statements may constitute forward-looking statements. These forward-looking statements (other than statements of historical fact) regarding our future results of operations, financial condition, cash flows, business strategy, plans and future objectives can generally be identified by terminology such as "targets," "believes," "expects," "aims," "intends," "plans," "seeks," "will," "may," "anticipates," "would," "could," "continues" or similar expressions.

A number of different factors may cause the actual performance to deviate significantly from the forward-looking statements in this annual report, including but not limited to general economic developments, changes in the competitive environment, developments in the financial markets, extraordinary events such as natural disasters or terrorist attacks, changes in legislation or case law and reinsurance.

Tryg Forsikring urges readers to refer to the section on risk management available on the Group's website for a description of some of the factors that could affect the company's future performance and the industry in which it operates.

Should one or more of these risks or uncertainties materialise or should any underlying assumptions prove to be incorrect, the Tryg Forsikring Group's actual financial condition or results of operations could materially differ from that described herein as anticipated, believed, estimated or expected. Tryg Forsikring Group is not under any duty to update any of the forward-looking statements or to conform such statements to actual results, except as may be required by law.