Quarterly Report • May 6, 2022
Quarterly Report
Open in ViewerOpens in native device viewer
The interim report refers to the group for which Truecaller AB (publ) (559278-2774) is the parent company, called Truecaller in the report.
Comparative figures refer to January-March 2021.
| 2022 | 2021 | 2021 | |
|---|---|---|---|
| Group, SEKm (unless otherwise stated) | Jan-Mar | Jan-Mar | Jan-Dec |
| Net sales | 398.3 | 184.0 | 1,128.9 |
| Gross profit | 311.3 | 131.7 | 856.1 |
| Gross margin (%) | 78.1% | 71.6% | 75.8% |
| Adjusted EBITDA | 181.4 | 54.2 | 472.5 |
| Adjusted EBITDA margin (%) | 45.5% | 29.5% | 41.9% |
| EBIT (operating profit) | 175.5 | 40.0 | 328.2 |
| EBIT margin (%) | 44.0% | 21.7% | 29.1% |
| Adjusted EBIT | 175.5 | 50.2 | 455.7 |
| Adjusted EBIT margin (%) | 44.0% | 27.2% | 40.4% |
| Profit or loss after net financial income or expense | 170.1 | 42.8 | 299.7 |
| Equity | 1,566.0 | 194.6 | 1,411.4 |
| Total assets | 1,857.3 | 505.4 | 1,692.9 |
| Debt to equity ratio (%) | 84.3% | 38.5% | 83.4% |
| Employees at the end of the period | 321 | 251 | 306 |
* Historical comparison figures have been restated after minor adjustments of definitions and calculation methods. MAU and DAU now refer to the quarterly average, with all days in the quarter included in the calculation (previously calculated based on the last 7 days of each month). See page 29 for more information.
2
Truecaller continued to invest in product development, with the launch of new features and enhancements to the user experience.
• The notice of the general meeting that will be held on 24 May in Stockholm and the 2021 Annual Report were published. Read more on page 13 and on the Truecaller website.

Although the first quarter has historically been the calmest period of the year for Truecaller, the beginning of 2022 was characterized by strong user growth. Monthly average users for the quarter reached 310 million (271), an increase of 10 million users since year-end. During the quarter our app was the twentieth most downloaded app globally, according to statistics from Tower Watson, and during the quarter we also reached the milestone of exceeding 250 million daily active users. We are proud to help users and businesses benefit from a safer and more efficient communication experience everyday.
The year began on a very strong note, with net sales growth of 116 percent in Q1 and an adjusted EBITDA margin of 45.5 percent. Investments in our AdTech platform and growing demand for our relatively new B2B product, Truecaller for Business, contributed to strong development this quarter. In a world characterized by uncertainty with developments such as the war in Ukraine, rising inflation, and interest rates and the Covid pandemic, Truecaller continues to stand its ground. We have seen no direct adverse financial impacts of such external factors on our business. On the contrary, unlike many other fast-growing technology companies, we continue to maintain a strong financial position, with a very strong cash flow and almost SEK 2 billion available for investments, giving us good opportunities to act when attractive opportunities arise. We intend to take advantage of such opportunities to further strengthen our market position, our product, and our services, and to achieve our long-term growth goals more quickly.
With our scalable business model, we have a strong position as a technology company with high user and revenue growth combined with good profitability. We are continuing our work to further develop our platform. Combined with a highly positive trend in the number of smartphone users, this sets the stage for continued solid and profitable growth.
Our mission is to make tomorrow's communication smarter, safer and more efficient. We will achieve this by working nonstop to develop our product, introduce new features, increase ease-of-use and enhance the offering to consumers and businesses that need Truecaller to reach their customers. In comparison with the first quarter 2021 the average number of MAU rose by 39 million (or 14 percent) to 310.1 million and net sales increased by 116 percent to SEK 398.3 million (184.0). Thanks to our strong organic growth, the number of DAU topped 250 million for the first time on 2 March. As a result of the continuous improvements to our services, about 80 percent of our MAU use the product daily. We reach this growth in combination with a continued strong profitability, something that of course makes us proud.
User growth remains primarily organic, driven by our capacity to offer very high accuracy when we identify who is contacting our users. In markets where our database has not yet reached the level at which accuracy is sufficient, we are investing actively in user acquisition on different ad-platforms to seed new and established markets for branding purposes. This is resulting in continuous expansion of the database, which enhances the quality of our services. Once this reaches a threshold level, organic growth takes over. In other words, paid user acquisition is intended to lay the foundation for persistent, long-term organic growth, rather than to affect short-term user growth.
Net sales growth in our largest markets, Indian was 137 percent compared to Q1 2021. Our investments in other markets including Southeast Asia and Latin America are delivering good results and creating the conditions for persistent growth in users and revenues. The largest relative user growth in the last year has been in markets such as South America, North America and Asia excluding India.
"The year started off very strong with net sales growth of 116 percent in the first quarter and with an adjusted EBITDA margin of 45.5 percent. Our investments in our AD-tech platform and the great demand for our relatively new corporate offering, Truecaller for Business, both contributed to the strong development."
We see strong potential for continued growth in new and existing markets, especially in markets characterized by expected continued growth in smartphone adoption as well as the prevalence of the challenges that Truecaller solves. Truecaller's platform is used to make calls or send messages and helping users know who is calling or texting them while preventing spam and scams, which are serious, growing problems in many markets.
Adjusted EBITDA amounted to SEK 181.4 million (54.2) in the quarter and the adjusted EBITDA margin was 45.5 (29.5) percent. Our efforts to further develop and improve the AdTech platform, further develop our Truecaller for Business offering and increase the user benefit of our premium service for a larger user base are creating the conditions for sustained profit growth.
Performance remains robust in our business offering, Truecaller for Business, and we continue to add new business customers at a high rate in India and other markets including South Africa, Egypt, and Israel. We are continuing to expand the product, build up the technical and sales organization and expand partnerships with CPaaS (Communication Platforms as a Service) providers that act as resellers for us. This quarter also marked our foray into business instant messaging through the establishment of an exclusive distribution partnership with Tanla, a leading CPaaS provider. The partnership is aimed at helping businesses reach more than 300 million active users of Truecaller with relevant messages that include rich media and engaging content. The services are expected to lead to substantial improvements in the click rate for companies that send messages via this channel. To support growing demand for our business solutions, a new reseller portal was introduced this quarter.
Truecaller's revenue model is made up of three separate revenue streams: advertising, paid premium services and Truecaller for Business. Investments in our AdTech platform are still producing very good returns. Compared to Q1 2021, ad revenues rose by 133 percent with growth supported by the beginning of the Indian cricket season at the end of the quarter. We are continuing our initiatives to simplify direct usage of our platform by other demand partners, optimise ad inventory and implement new ad formats. Truecaller implemented new performancedriven ad units during the quarter to improve return per ad opportunity and yield better return on investment for advertisers oriented towards performance marketing.
The problems with spam and scams are significant and continue to grow, even in advanced markets like the US. The scale of the problems addressed by Truecaller are starkly illustrated in our "US Spam and Scam Report", which will be published during the second quarter. Further development of the user experience and functionality for iPhone users is a key strategic priority for Truecaller aimed at generating stronger long-term growth, as iPhone is a leading platform in many of these markets. Truecaller continues to prioritize efforts to improve the offering on iPhone. Development aimed at delivering a brand new experience on iOS continued to progress during the quarter. The acquisition of CallHero closed in the first quarter is also expected to add even more value and functionality to the Truecaller experience on both iPhone and Android handsets. The process of integrating the entire CallHero offering in the Truecaller ecosystem has begun and the rollout will take place later this year.

We have received questions during the quarter about the planned data protection regulations in India, our largest market. The legislative process has been ongoing for several years and we have always kept ourselves apprised of the planned changes. We welcome the proposed law, which will create security and predictability and establish clear procedures for companies that process user data. As a matter of course, we have carefully analyzed public drafts of the bill and do not believe the law will have any significant impact on either user experience or our growth prospects. At Truecaller, we take user privacy very seriously and are committed to our role as a part of the solution that protects users against fraud, harassment and unwanted sales calls and messages. We also accomplish this indirectly by adhering to the principle of data minimization and only collecting the personal information we need to provide and improve the service. Truecaller has been storing Indian user data in India for a long time now and the data localization requirements will have no effect on our operations. Truecaller plays a crucial role in enabling efficient communication for our over 220 million monthly users in India. We are proud of being a central part of many Indians' everyday lives to create trust in communication and prevent fraud and other illegal activities. Our assessment is that we have legitimate reasons to process data today and when the new bill comes into effect.
Based on our strong growth, the operational leverage in our business opens up further opportunities for additional investments in user acquisition and brand-building activities while maintaining a high EBITDA margin. I look to the future with great confidence.
Alan Mamedi Chief Executive Officer
| 2022 | 2021 | 2021 | |
|---|---|---|---|
| Jan-Mar | Jan-Mar | Jan-Dec | |
| Net sales | 398.3 | 184.0 | 1,128.9 |
| Gross profit | 311.3 | 131.7 | 856.1 |
| Gross margin (%) | 78.1% | 71.6% | 75.8% |
| Adjusted EBITDA | 181.4 | 54.2 | 472.5 |
| Adjusted EBITDA margin (%) | 45.5% | 29.5% | 41.9% |
| EBIT (operating profit) | 175.5 | 40.0 | 328.2 |
| EBIT margin (%) | 44.0% | 21.7% | 29.1% |
| Adjusted EBIT | 175.5 | 50.2 | 455.7 |
| Adjusted EBIT margin (%) | 44.0% | 27.2% | 40.4% |
| Profit or loss after net financial income or expense | 170.1 | 42.8 | 299.7 |
| Equity | 1,566.0 | 194.6 | 1,411.4 |
| Total assets | 1,857.3 | 505.4 | 1,692.9 |
| Debt to equity ratio (%) | 84.3% | 38.5% | 83.4% |
| Employees at the end of the period | 321 | 251 | 306 |
| January-March 2022 | Total | India | Middle East & Africa |
Rest of the world |
|---|---|---|---|---|
| Monthly Active Users (MAU), quarterly average (millions) | 310.1 | 227.8 | 60.1 | 22.2 |
| Daily Active Users (DAU), quarterly average (millions) | 247.7 | 189.4 | 44.1 | 14.2 |
| Cost per mille impressions (CPM) for ad sales (SEK) | 1.24 | 1.13 | 1.57 | 3.18 |
| Average revenue per user (ARPU) for premium subscriptions (SEK) |
8.05 | 4.50 | 10.10 | 11.83 |
| Middle East & | Rest of the | |||
|---|---|---|---|---|
| January-March 2021* | Total | India | Africa | world |
| Monthly Active Users (MAU), quarterly average (millions) | 271.4 | 201.0 | 52.4 | 17.9 |
| Daily Active Users (DAU), quarterly average (millions) | 210.9 | 162.2 | 37.4 | 11.3 |
| Cost per mille impressions (CPM) for ad sales (SEK) | 0.89 | 0.80 | 1.10 | 2.32 |
| Average revenue per user (ARPU) for premium subscriptions (SEK) |
7.39 | 4.14 | 10.00 | 12.73 |
* Historical comparison figures have been restated after minor adjustments of definitions and calculation methods. MAU and DAU now refer to the quarterly average, with all days in the quarter included in the calculation (previously calculated based on the last 7 days of each month). Free ads (for charitable purposes, for example) have now been excluded from CPM. ARPU is calculated as average revenue per recurring premium user. See page 29 for more information.
| January-December 2021* | Total | India | Middle East & Africa |
Rest of the world |
|---|---|---|---|---|
| Monthly Active Users (MAU), period average (millions) | 285.6 | 210.8 | 55.4 | 19.4 |
| Daily Active Users (DAU), period average (millions) | 223.5 | 171.4 | 39.8 | 12.3 |
| Cost per mille impressions (CPM) for ad sales (SEK) | 1.14 | 1.01 | 1.46 | 3.06 |
| Average revenue per user (ARPU) for premium subscriptions (SEK) |
7.85 | 4.61 | 9.82 | 11.97 |




* Historical comparison figures have been restated after minor adjustments of definitions and calculation methods. MAU and DAU now refer to the quarterly average, in which all days in the quarter are included in the calculation (previously calculated based on the last 7 days of each month). Free ads (for charitable purposes, for example) have now been excluded from CPM. ARPU is calculated as average revenue per recurring premium user. Read more on page 29.
Net sales increased by 116 percent in Q1 to SEK 398.3 million (184.0). The revenue growth is due mainly to strong growth in advertising revenues, which is an effect of the sustained growth in user numbers in many different geographies, combined with continued growth revenue-generating ad impressions per user.
The sustained growth in the number of monthly active users (MAU) is attributable to a general increase in the use of smartphones in many countries and more affordable prices for communication services in emerging countries. Rising smartphone penetration is driving a need to be able to communicate safely and efficiently, which benefits Truecaller. In markets where 5-10 percent or more of smartphone users are also Truecaller users, the company delivers very high accuracy in identifying who is contacting users of the Truecaller app. Normally, this also leads to strong organic growth in the user base. In markets where the company does not yet have a sufficiently comprehensive database to offer this accuracy, Truecaller is investing in user acquisition on platforms including Google and Facebook. These user acquisitions help give Truecaller users a continuously improved experience of the company's services, and when the experience is good enough, organic growth takes off, as clearly evident in well-established markets like India.
Truecaller has closed agreements with several smartphone manufacturers on preinstallation of the company's app on a vast number of new phones in several different markets. Over time, these agreements are expected to have clearly positive effects on growth in user numbers as well as data quality, but these are multi-year agreements and thus far only a small number of phones with Truecaller preinstalled have reached end users.
Net sales in India grew 137 percent to SEK 296.6 million (125.4), in the Middle East & Africa by 81 percent to SEK 56.4 million (31.2), and in the rest of the world by 65 percent to SEK 45.3 million (27.4).

Ad revenues increased by 133 percent to SEK 339.0 million (145.5). We are continuously optimizing the balance between rates (CPM) and fill rates. There was a substantial increase in the number of ad impressions during the quarter, while CPM rose by about 39 percent compared to the same quarter last year. CPM varies across quarters as an effect of seasonal changes in demand in different geographies, the mix between various types of ads and the mix between direct sales and sales via partners like Google and Facebook. The share of revenues from direct sales and other partners increased.
On the supply side we continue to see user growth, which contributes to overall availability of ad opportunities. We are also working steadily with continued optimization of ad space utilization aimed at increasing both the fill rate and rates. On the demand side, we continue to increase our advertiser base while making it easier for advertisers to use our services without intermediaries, which has a positive effect on our profitability while driving fill rates.
Revenues from premium subscriptions increased by 14.5 percent to SEK 38.9 million (34.0), primarily an effect of an increase in the number of premium subscribers. The strongest growth in subscription revenues occurred outside India and on the iOS platform. There was a temporary dip in the growth of the number of premium subscribers in the Indian market for a period in 2021 caused by restrictions on automatic extension of subscriptions in the Google app store. The restrictions were lifted in October and growth has since begun to recover.
Revenues from Truecaller for Business amounted to SEK 18.4 million (2.6). Truecaller for Business has progressed very well since the launch in late 2020. Demand for these services has proved to be very high in several of our established markets because many companies have a need to maintain a secure channel of communication with their customers. The number of customer sign-ups is still showing strong growth in India and other markets. The services are sold through direct sales and through partners.
Gross profit rose by 136 percent to SEK 311.3 million (131.7) increasing the gross margin by 6.5 percentage points to 78.1 percent (71.6). The gross margin is determined by fees to partners such as Google and Apple and the costs of verifying new users and hosting servers used for the company's services. Fees to partners are directly proportional to the number of ad impressions and the number of premium users. Truecaller also sells ads directly to end customers without using a partner. Fee levels vary among advertising partners and the gross margin is consequently affected by the distribution of ad traffic between direct sales and different partners in different periods. Direct sales and sales via partners with lower fees made up a larger share of total sales in Q1 than in the corresponding period in 2021. Google also lowered its charges for buys via its app store in early 2022, which affected the gross margin for premium subscriptions to a certain extent.
Verification costs are proportional to growth in the customer base, but are also affected by how local telecoms operators price their messaging services. These prices can vary significantly, especially in India, with not much advance notice. The costs of server hosting are relatively independent of traffic volumes over the short and medium terms, but rise when they reach new volume bands.
Adjusted operating profit before amortisation, depreciation and impairments excluding items affecting comparability (adjusted EBITDA) amounted to SEK 181.4 million (54.2), corresponding to an adjusted EBITDA margin of 45.5 percent (29.5).
EBIT rose to SEK 175.5 million (40.0), corresponding to an EBIT margin of 44.0 percent (21.7). EBIT excluding items affecting comparability (adjusted EBIT) amounted to SEK 175.5 million (50.2) with an adjusted EBIT margin of 44.0 percent (27.2). The EBIT improvement is attributable to a persistently high revenue growth rate combined with a lower growth rate for operating costs. The company's business model accommodates significant revenue increases without corresponding increases in e.g., the costs of employees and premises.
Employee costs in the first quarter amounted to SEK 58.7 million (50.7). Payroll costs rose as an effect of increases in the workforce combined with certain pay rises. The long-term incentive programme (LTIP 2021) implemented in Q3 2021 entailed a cost of SEK 3.4 million (-) for the period. Employee costs have historically included the costs of synthetic options that arose in connection with the acquisition of Backwater Technologies Private Limited in 2019. These synthetic employee options should be regarded as an earnout linked to the value of Truecaller's stock. The options have been remeasured quarterly based on the valuation of Truecaller, which affects results. For option holders who are still employed by the company, this effect is reported as an increase or decrease in employee costs. The difference in how this affects different reporting periods can be significant. A total of SEK - million (5.8) was charged to operating profit for the quarter. No further costs for the options will be charged to profit in the future. Remeasurements of options issued to the former owners of Backwater Technologies who are no longer employed by Truecaller have also historically affected net financial income or expense. This expense amounted to a total of SEK - (SEK 1.5m) in Q1. These options were finally redeemed in connection with the Truecaller IPO and no further related costs will be charged to profit.
Other external costs increased to SEK 73.4 million (37.3). This is primarily an effect of increasing investments in user acquisition and marketing, as well as costs related to becoming a listed company.
Investments in user acquisition and marketing are rising incrementally as the company tests and evaluates various investment strategies. Return on investment is measured on an ongoing basis and Truecaller is continuing to build up skills and the organisation so that the rate of investment can be accelerated as intended and in a manner that cost-effectively supports longterm organic growth in various geographies. Focus in Q1 was on further skills building in these areas and investments have as a result increased at a somewhat lower rate.
There were no items affecting comparability in Q1, while Q1 2021 included items affecting comparability of SEK 10.1 million. The items were related to preparations for the IPO of SEK -
(4.3m) and synthetic options of SEK - (5.8m) and included in "Other external costs" and "Employee costs" on the statement of profit or loss.
Profit before tax amounted to SEK 170.1 million (42.8). Profit after tax for the period was SEK 133.7 million (42.8). Net financial income comprises positive exchange rate differences of SEK 0.9 million (5.0), interest expenses of SEK -5.0 million (-0.7), remeasurement of synthetic options of SEK - (-1.5m) and other financial expenses of SEK -1.3 million (-).
Basic earnings per share were SEK 0.36 (0.20) and diluted earnings per share were SEK 0.35 (0.12).
Net cash from operating activities rose to SEK 121.5 million (54.0). Net cash used in investing activities amounted to SEK -29.1 million (-) and was affected primarily by the acquisition of CallHero and investments in internally generated intangible assets. Net cash used in financing activities was SEK -28.7 million (4.1), broken down as follows: repayment of warrants of SEK - 0.4 million (-), payments of synthetic options of SEK -23.1 million (-) and amortisation of lease liability of SEK -5.2 million (-3.7). A new issue was also carried out in the comparison period, which contributed SEK 7.8 million. Net cash for the period was SEK 63.7 million (58.1). Truecaller had cash and cash equivalents of SEK 1,302.2 million (254.4) at the end of the quarter. The debt-toequity ratio was 84.3 percent (38.5). Truecallers has a revolving credit facility of SEK 500 million (-). At 31 March nothing was utilized.
Consolidated total assets amounted to SEK 1,857.3 million (505.4) at 31 March 2022. The carrying amounts of financial assets and financial liabilities are estimated to coincide with fair value in all material respects.
The Group began capitalizing development costs in 2021 when certain initiated projects were assessed as meeting the criteria under IAS 38. Development costs for these projects have therefore been capitalised. SEK 2.8 million (0.2) was capitalised as internally generated intangible assets in Q1 2022.
The majority of Truecaller's revenues are denominated in Swedish kronor (SEK) via partners including Google and Apple. Accordingly, there is little direct currency exposure. In turn, these partners bill users of Truecaller's services partly in local currency, which entails indirect currency exposure. Truecaller does not, however, have access to complete information about how currency effects are managed by partners and thus cannot presently quantify the indirect currency exposure.
Truecaller AB became the parent company of the Group in the third quarter of 2021. Until that point, it was a dormant shelf company and comparative figures are not yet relevant due to the change in Truecaller AB's operations. Parent company income for the quarter amounted to SEK 1.0 million (-) which refers to billing of subsidiaries for services rendered. Truecaller AB is reporting a loss before tax of SEK -5.4 million (-) and a loss after tax of SEK -4.3 million (-). Cash and cash equivalents at 31 March 2022 amounted to SEK 718.7 million (-). There were no significant investments in intangible assets or property, plant and equipment. The parent company had 2 (-) employees at the end of the reporting period.
Following the launch of app Version 12 on Android, Truecaller has continued to develop the features that were rolled out at the end of 2021. In addition to the delivery of technical enhancements that significantly improve speed and performance, there has been significant traction in the adoption of features that were rolled out as part of the most recent release. User adoption of Video Caller ID, for instance, grew most notably by over 150% since the end of the previous quarter.

Truecaller also introduced additional messaging capabilities in the first quarter to continue to improve the core communications experience for users. The app interface is now customizable, such that users can easily switch their default screen from calling to messaging and vice versa. Users can now edit and delete
their instant messages, and send "Urgent messages" which recipients can read and respond to via animated emojis without having to unlock their screen. From a machine learning perspective, Truecaller introduced a new artificial intelligence model that even more accurately classifies business SMS messages from businesses as spam or promotional.
Smart SMS, which categorizes the most important messages in a dedicated tab, developed even further during the quarter. Advanced machine learning models that automate spam SMS detection based on user feedback were deployed globally, covering a much wider scope than the select number of key markets as reported in the previous quarter. Such models are fully automated based on community feedback, ensuring that every user has the most relevant experience, regardless of where they are.
For messages categorized as important messages, Truecaller highlights pertinent information from lengthy SMS messages

and translates such information into easily digestible smart cards, which have been a prominent feature of Smart SMS since its introduction in early 2020. Users in select markets including India, the US and Sweden can now share smart cards with their contacts, regardless of whether the recipient is on the Truecaller app. The underlying mechanism that powers smart cards has improved significantly, ensuring that Smart SMS delivers robust performance across languages in addition to English. Such machine learning initiatives occur
without compromising user privacy, and all processing is conducted locally on the user's device
Truecaller continues to prioritize efforts to revamp its offering on iPhone, and efforts to deliver a brand new experience on iOS systems continued to progress in the first quarter. The acquisition of CallHero in the first quarter is also expected to add even more value to the Truecaller experience on both iPhone and Android devices. The process of integrating the full CallHero offering into the Truecaller ecosystem commenced this quarter and is on track for release to the market later this year.
The app redesign that came with the latest version of Truecaller on Android facilitated more opportunities for users to leave feedback on unknown numbers in the form of comments and up/down votes. In the first quarter, comments have been expanded to cover over 30 additional languages, empowering more users to report on their own experience while further enhancing our spam detection capabilities with community input. Truecaller also introduced additional engagement points for users to provide input through a dynamic feedback system. In the

first quarter alone, these produced over 2.5 million feedback points. This initiative is expected to drive significant improvements in the app's ability to provide the most useful information on unknown numbers. Over time, this will strengthen Truecaller's contextual search capabilities, which enable the app to provide relevant information (e.g., "Someone you may know," "Likely sales") about an unknown number.
Machine learning initiatives introduced in the previous quarter to improve spam detection
accuracy through carrier classification in the EU have continued to scale well. In the first quarter, carrier classification was expanded to cover the US, Malaysia and South Africa, and additional markets for coverage continue to be investigated.

At the beginning of the first quarter, Truecaller rolled out its new website, including a revamped Search results page akin to the new profile view rolled out with app Version 12. This provides a more con-
sistent experience across Truecaller, regardless of the device you are on. Searching for numbers on the Truecaller website provides just as much relevant information—call activity, spam reports, and opportunities to leave feedback—as on the mobile app. Truecaller's web presence also increases the accessibility of its services and now allows anyone to conduct a limited number of searches without downloading the app.
Investments made to improve Truecaller's AdTech capabilities and strengthen its independent demand stack in the second half of 2021 continued to scale well, demonstrating positive results in the first quarter. A re-architected auction set up enhances Truecaller's ability to integrate all types of demand partners into its ecosystem with greater flexibility. In the first quarter, both new and existing demand partners have been integrated into the re-architected auction setup with strong results, including improved demand liquidity and better yield management. In parallel with improvements on the tech side, the direct sales process has also been streamlined further to expand the customer base and use cases that can be served through Truecaller's direct advertising solutions.

On the supply side, Truecaller deployed new performance-driven ad units with the goal of improving yield per ad opportunity and better ROI for performance advertisers. This initiative has demonstrated promising initial results and is expected to improve as Truecaller scales this format on the supply side and maps more demand. Inventory optimization remained a focus area in the first quarter, and initiatives to foster performance and
affiliate demand for unfilled inventory were piloted in the first quarter for full scale implementation later this year. Truecaller is also investing in analytics to an even greater extent in order to further optimize ad inventory.
Demand for Truecaller for Business (TfB) continues to grow substantially across a wide range of industry verticals. Key customers onboarded in the first quarter include a number of leading brands in India such as Xpressbees, Apollo Hospitals, Liberty General, Insurance Dekho, and MoneyView. The State Bank of India (SBI) General Insurance, the largest state-owned banking and financial services company in the country and among one of the largest banks in the world, as well as Flipkart, a subsidiary of Walmart and one of the top eCommerce players in India, also became new Truecaller for Business customers in the first quarter. The need for Truecaller's business-facing solutions remains apparent in markets beyond India as well, with the addition of new business customers from South Africa, Egypt, and Israel across diverse industries.
The first quarter also marked Truecaller's foray into business instant messaging through the establishment of an exclusive reseller partnership with Tanla, a leading player in the CPaaS space. The partnership aims to help businesses reach out to more than 300 million active users of Truecaller with relevant messages that include rich media and engaging content and is expected to drive significant improvements in click through rates for businesses sending messages on this channel.
Truecaller continues to actively explore innovative use cases for its business solutions. In the first quarter, Truecaller established its Early Access Program for select existing business customers. This new initiative provides participating customers the opportunity to test new offerings before they are fully commercialized. Following the strong traction seen in end user adoption of Video Caller ID, this feature was piloted for business customer use cases within the Early Access Program in the first quarter. Other relevant offerings continue to be tested through the Early Access Program, and this initiative has already demonstrated substantial added value to both the customer experience and the product development process.
In order to keep up with growing demand for TfB, Truecaller continues to prioritize driving operational improvements across the customer journey. Building on the success of the self-serve portal introduced at the end of 2021, a new reseller portal was

launched in the first quarter. It has since been widely deployed, enabling resellers to handle all services on behalf of their customers more efficiently.
Like all companies, Truecaller is exposed to various types of risk in the course of business. These include risks related to currency movements, dependence upon certain strategic partners, the general economic trend and developments in the financial market, technical progress, dependence on key individuals, legal risks and risks associated with personal privacy, as well as tax risks and political risks. Risk management is an integrated component of the management of Truecaller. The risks described for the Group could also have indirect impact on the parent company. A complete description of risks and uncertainties associated with Truecaller is provided in the 2021 annual report for Truecaller AB.
The war in Ukraine and its global economic repercussions have had minimal impact on Truecaller's business. Truecaller's focus has been to take care of our employees from Ukraine, Russia and the Baltic countries who have family and friends in Ukraine.
The ongoing spread of Covid-19 is accelerating digitalisation, which is increasing the need for Truecaller's services. Early in the pandemic, we saw a reduction in the number of calls and messages that our users received because many countries went into lockdown and many companies were inactive. There was also a temporary dip in demand for ad space. In pace with the company's adjustment of procedures and working methods, call volumes reached levels above those before the outbreak of the pandemic. Social restrictions due to the pandemic were lifted during the quarter and the company was able to conduct business efficiently. In the company's assessment, Truecaller will be able to operate efficiently even if there is the transmission rate increases, and there is still a great need for businesses and people to communicate with each other, even in a scenario where transmission continues in India and other markets where the company has numerous users.
The report presents statements pertaining to matters including Truecaller's financial position and performance as well as statements on market conditions that may be forward-looking. Truecaller believes the expectations reflected in these forward-looking statements are based on reasonable assumptions. Forwardlooking statements are, however, associated with risks and uncertainties and actual outcomes or consequences may differ materially from those presented here. In addition to that required under applicable law, forward-looking statements apply only on the date presented and Truecaller disclaims any obligation to update them in the light of new information or future events.
Truecaller does not publish forecasts.
Truecaller AB, CRN 559278-2774, is a Swedish public company whose registered office is in Stockholm, Sweden.
Interim report, January-June 2022: 22 July 2022 Interim report, January-September 2022: 11 November 2022 Year-end report January-December 2022: 23 February 2023
The 2022 Annual General Meeting will be held Tuesday, 24 May 2022 in Stockholm. Business on the agenda includes allocation of the company's profit for 2021, election of directors, a resolution to authorise the board to decide on share issues, share buybacks, issuance and transfer of warrants and implementation of a long-term share ownership programme. The board is proposing that no dividend should be distributed for the financial year and the nomination committee has proposed the re-election of all directors. The notice of the general meeting was published on 22 April and complete information about the annual general meeting is available online at corporate.truecaller.com.
Alan Mamedi, CEO [email protected]
Odd Bolin, CFO +46 70 428 31 73 [email protected]
Andreas Frid, Head of IR & Communication +46 705 29 08 00 [email protected]
This information constitutes insider information that Truecaller AB is required to disclose under the EU Market Abuse Regulation. The information was released for publication, through the agency of the contact persons above, on 6 May 2022 at 07.30 CEST.
| 2022 | 2021 | 2021 | ||
|---|---|---|---|---|
| Amounts in SEK 000s | Note | Jan-Mar | Jan-Mar | Jan-Dec |
| Operating revenue | 3 | 398,300 | 184,041 | 1,128,888 |
| Other income | 9 | 356 | 2,738 | |
| Work performed by the entity and capitalised | 2,245 | - | 1,045 | |
| Third party fees | -87,050 | -52,307 | -272,807 | |
| Other external costs | -73,430 | -37,247 | -248,049 | |
| Employee costs | -58,701 | -50,730 | -266,752 | |
| Depreciation, amortisation and impairments | -5,927 | -4,089 | -16,844 | |
| EBIT (operating profit) | 175,447 | 40,024 | 328,219 | |
| Net financial income or expense | -5,380 | 2,771 | -28,511 | |
| Profit or loss after net financial income or expense | 170,067 | 42,796 | 299,708 | |
| Tax | -36,372 | 44 | -41,398 | |
| Profit for the period 1) | 133,695 | 42,840 | 258,310 | |
| Earnings per share 2) | ||||
| Basic earnings per share (SEK) | 0.36 | 0.20 | 1.01 | |
| Diluted earnings per share (SEK) | 0.35 | 0.12 | 0.72 | |
| Average number of shares before dilution 3) | 373,696919 | 218,374400 | 254,718,955 | |
| Average number of shares after dilution | 378,269543 | 355,806300 | 357,708,466 |
1) The profit for the period is attributable entirely to shareholders in the parent company.
2) The extraordinary general meeting held 22 July 2021 resolved to execute a non-cash issue in which one share in True Software Scandinavia AB entitled the holder to subscribe for 100 shares in Truecaller AB. Payment was made through in kind through issue of shares in True Software Scandinavia AB, whereby Truecaller AB also acquired True Software Scandinavia AB. As a result of the increased number of shares, earnings per share from earlier periods have been adjusted downwards by adjusting the historical number of shares upwards to make earnings per share comparable over time.
3) In connection with Truecaller's IPO, all preference shares were converted to Class B shares, which explains the large differences in the number of shares included in "Average number of shares before dilution" in the various periods.
| Amounts in SEK 000s | Note | 2022 Jan-Mar |
2021 Jan-Mar |
2021 Jan-Dec |
|---|---|---|---|---|
| Profit or loss for the period | 133,695 | 42,840 | 258,310 | |
| Other comprehensive income for the period | ||||
| Items that will be reclassified to profit and loss in subsequent periods | ||||
| Foreign exchange translation differences | -302 | -2,352 | -1,529 | |
| Items that will not be reclassified to profit and loss in subsequent periods | ||||
| Remeasurement of defined-benefit pension plans | - | - | -89 | |
| Other comprehensive income for the period | -302 | -2,352 | -1,618 | |
| Comprehensive income for the period 1) | 133,39 3 |
40,487 | 256,692 |
1) The profit for the period is attributable entirely to shareholders in the parent company.
| Amounts in SEK 000s | Note | 2022 31 Mar |
2021 31 Mar |
2021 31 Dec |
|---|---|---|---|---|
| ASSETS | ||||
| Non-current assets | ||||
| Goodwill | 34,209 | - | - | |
| Other intangible assets | 13,955 | 227 | 1,350 | |
| Property, plant and equipment | 1,314 | 1,431 | 1,429 | |
| Right-of-use assets | 88,225 | 96,019 | 86,196 | |
| Deferred tax assets | 40,132 | 58,499 | 35,077 | |
| Other non-current receivables | 4 | 18,819 | 469 | 999 |
| Total non-current assets | 196,654 | 156,645 | 125,051 | |
| Current assets | ||||
| Current receivables | 4 | 208,838 | 94,373 | 179,336 |
| Short-term placements | 4 | 149,604 | - | 150,066 |
| Cash and cash equivalents | 4 | 1,302,180 | 254,374 | 1,238,443 |
| Total current assets | 1,660,623 | 348,748 | 1,567,845 | |
| TOTAL ASSETS | 1,857,277 | 505,393 | 1,692,896 | |
| EQUITY AND LIABILITIES | ||||
| Equity | ||||
| Equity attributable to owners of the parent | 1,565,957 | 194,552 | 1,411,410 | |
| Total equity | 1,565,957 | 194,552 | 1,411,410 | |
| Non-current liabilities | ||||
| Liability arising from defined-benefit pension plans | 4,445 | 3,043 | 4,538 | |
| Lease liability | 70,723 | 85,420 | 72,393 | |
| Deferred tax liability | 20,800 | 20,002 | 18,030 | |
| Other non-current liabilities | 4 | 12,097 | - | - |
| Total non-current liabilities | 108,065 | 108,465 | 94,961 | |
| Current liabilities | ||||
| Liability arising from synthetic options | 4 | - | 98,264 | 22,509 |
| Lease liability | 16,233 | 12,076 | 15,985 | |
| Other current liabilities | 4 | 167,022 | 92,036 | 148,030 |
| Total current liabilities | 183,255 | 202,376 | 186,524 | |
| TOTAL EQUITY AND LIABILITIES | 1,857,277 | 505,393 | 1,692,896 |
| Amounts in SEK 000s | 2022 Jan-Mar |
2021 Jan-Mar |
2021 Jan-Dec |
|---|---|---|---|
| Operating activities Profit or loss after net financial income or expense |
170,067 | 42,796 | 299,708 |
| Adjustments for non-cash items | 8,692 | 6,362 | 119,545 |
| Income tax paid | -10,123 | - | -4,717 |
| Net cash from operating activities before changes in working capital |
168,636 | 49,158 | 414,536 |
| Net cash from changes in working capital | |||
| Change in operating receivables | -34,599 | -19,475 | -97,183 |
| Change in operating liabilities | -12,523 | 24,284 | 63,538 |
| Net cash from operating activities | 121,514 | 53,967 | 380,891 |
| Investing activities | |||
| Acquisitions of Group companies, net effect on cash and cash equivalents |
-26,824 | - | - |
| Purchases of property, plant and equipment | - | - | -351 |
| Disposals of property, plant and equipment | - | - | - |
| Purchases of intangible assets | -2,760 | - | -1,470 |
| Purchase of short-term investment | - | - | -150,000 |
| Change in financial receivables | 461 | - | -66 |
| Net cash used in investing activities | -29,123 | - | -151,887 |
| Financing activities | |||
| Share issue | - | 7,787 | 982,904 |
| Funds received for warrants | - | - | 17,364 |
| Repurchase of warrants | -374 | - | - |
| Amortisation of lease liability | -5,148 | -3,699 | -15,280 |
| Payout synthetic options | -23,140 | - | -172,016 |
| Net cash from (-used in) financing activities | -28,662 | 4,089 | 812,972 |
| Net cash flow for the period | 63,729 | 58,055 | 1,041,976 |
| Cash and cash equivalents at the beginning of the period | 1,238,443 | 195,224 | 195,224 |
| Foreign exchange differences in cash and cash equivalents | 9 | 1,095 | 1,243 |
| Cash and cash equivalents at the end of the period | 1,302,180 | 254,374 | 1,238,443 |
| Equity attributable to owners of the parent | ||||||
|---|---|---|---|---|---|---|
| Amounts in SEK 000s | Share capi tal |
Other capital contributions |
Reserves | Retained earn ings including profit for the period |
Total equity attributable to owners of the parent |
|
| Opening balance at 1 Jan 2021 | 353 | 702,511 | 4,682 | -561,612 | 145,933 | |
| Profit or loss for the period | - | - | - | 42,840 | 42,840 | |
| Other comprehensive income for the period | - | - | -2,352 | - | -2,352 | |
| Comprehensive income for the period | - | - | -2,352 | 42,840 | 40,487 | |
| Transactions with owners of the Group | ||||||
| Share issue after transaction costs | 1 | 7,787 | - | - | 7,788 | |
| Share-based payment | - | - | - | 344 | 344 | |
| Total | 1 | 7,787 | - | 344 | 8,131 | |
| Closing balance at 31 Mar 2021 | 354 | 710,298 | 2,330 | -518,428 | 194,552 | |
| Opening balance at 1 Jan 2022 | 747 | 1,707,864 | 3,153 | -300,354 | 1,411,410 | |
| Profit or loss for the period | - | - | - | 133,695 | 133,695 | |
| Other comprehensive income for the period | - | - | -302 | - | -302 | |
| Comprehensive income for the period | - | - | -302 | 133,695 | 133,393 | |
| Transactions with owners of the Group | ||||||
| Share issue | 1 | - | - | 18,152 | 18,152 | |
| Warrants | - | -374 | - | - | -374 | |
| Share-based payment | - | - | - | 3,375 | 3,375 | |
| Total | 1 | -374 | - | 21,527 | 21,153 | |
| Closing balance at 31 Mar 2022 | 748 | 1,707,490 | 2,851 | -145,132 | 1,565,957 |
| 2022 | 2021 | 2021 | |
|---|---|---|---|
| Amounts in SEK 000s | Jan-Mar | Jan-Mar 1) | Jan-Dec 1) |
| Operating revenue | 1,034 | - | 1,318 |
| Other external costs | -3,006 | - | -52,446 |
| Employee costs | -1,697 | - | -2,752 |
| EBIT (operating profit) | -3,670 | - | -53,880 |
| Net financial income or expense | -1,746 | - | -1,733 |
| Profit or loss before tax | -5,416 | - | -55,613 |
| Tax | 1,116 | - | 11,456 |
| Profit or loss for the period | -4,300 | - | -44,157 |
1) Truecaller AB became the parent company of the Group in the third quarter of 2021. Until that point, it was a dormant shelf company and comparative figures are not yet relevant due to the change in Truecaller AB's operations.
| Amounts in SEK 000s | 2022 31 Mar |
2021 31 Mar 1) |
2021 31 Dec |
|---|---|---|---|
| ASSETS | |||
| Non-current assets | |||
| Investments in Group companies | 10,217,177 | - | 10,182,046 |
| Deferred tax asset | 17,698 | - | 16,582 |
| Total non-current assets | 10,234,875 | - | 10,198,628 |
| Current assets | |||
| Current receivables | 27,291 | 25 | 16,132 |
| Receivables from Group companies | 26,370 | - | 650 |
| Short-term placements | 149,604 | - | 150,066 |
| Cash and cash equivalents | 718,691 | - | 830,776 |
| Total current assets | 921,957 | 25 | 997,624 |
| TOTAL ASSETS | 11,156,832 | 25 | 11,196,252 |
| EQUITY AND LIABILITIES | |||
| Equity and liabilities | |||
| Equity | 11,152,347 | 25 | 11,135,495 |
| Liabilities to Group companies | 74 | - | 31,509 |
| Current liabilities | 4,410 | - | 29,248 |
1) Truecaller AB became the parent company of the Group in the third quarter of 2021. Until that point, it was a dormant shelf company and comparative figures are not yet relevant due to the change in Truecaller AB's operations.
TOTAL EQUITY AND LIABILITIES 11,156,832 25 11,196,252
This interim report covers the Swedish parent company Truecaller AB ("Truecaller"), company registration number 559278- 2774, and its subsidiaries. The principal business of the Group is to develop and publish software, primarily mobile Caller ID applications, under the Truecaller brand. The parent is a limited liability company registered and domiciled in Stockholm, Sweden. The address of the head office is Mäster Samuelsgatan 56, 111 21 Stockholm, Sweden.
Truecaller restructured the Group in 2021, whereby the former parent company, True Software Scandinavia AB, became a wholly owned subsidiary of the new parent, Truecaller AB. Truecaller AB was previously a dormant shelf company. The restructuring was accomplished through a non-cash issue directed at shareholders in True Software Scandinavia AB, who retained their relative ownership interests in Truecaller AB. The newly formed Group is a direct continuation of the True Software Scandinavia Group and Truecaller has thus assumed the financial history of the True Software Scandinavia Group unencumbered.
Truecaller applies International Financial Reporting Standards (IFRS), as adopted by the EU. The interim report for the Group was prepared in compliance with IAS 34 Interim Financial Reporting and applicable sections of the Swedish Annual Accounts Act (1995:1554). Disclosures according to IAS 34 are provided in other parts of the interim report, in addition to the financial statements. The interim report for the parent company was prepared in accordance with the Annual Accounts Act, Chapter 9 Interim Financial Reporting, and recommendation RFR 2 Accounting of Legal Entities issued by the Swedish Financial Accounting Standards Council. The accounting principles, basis for measurement and estimates and judgements applied ton the interim report for the Group and the parent are identical to those applied in Truecaller's annual report. Accordingly, refer to the most recently published annual report for a description of applied accounting policies.
Preparation of the interim report requires management to make judgements, estimates and assumptions that affect the application of the accounting policies and the recognised amounts of assets, liabilities, revenues and costs. Actual outcomes may differ from these judgements and estimates. The key judgements and sources of estimation uncertainty are unchanged from those described in the most recently published annual report.
| 2022 | 2021 | 2021 | |
|---|---|---|---|
| SEK 000s | Jan-Mar | Jan-Mar | Jan-Dec |
| Geographical region | |||
| India | 296,568 | 125,380 | 787,120 |
| Middle East and Africa | 56,427 | 31,186 | 184,114 |
| Rest of the world | 45,305 | 27,475 | 157,654 |
| Revenue from contracts with customers | 398,300 | 184,041 | 1,128,888 |
The geographical distribution is based on where the customer has their mobile subscription.
| 2022 | 2021 | 2021 | |
|---|---|---|---|
| SEK 000s | Jan-Mar | Jan-Mar | Jan-Dec |
| Type of service | |||
| Advertising revenues | 338,955 | 145,503 | 948,925 |
| User revenues | 38,883 | 33,954 | 138,985 |
| Revenue from contracts with customers | 398,300 | 184,041 | 1,128,888 |
|---|---|---|---|
| Other income | 20,462 | 4,584 | 40,978 |
| FINANCIAL ASSETS | Financial assets measured at fair value through profit or loss |
Financial assets measured at amortised cost |
Total carrying amount |
|---|---|---|---|
| Other non-current receivables | - | 18,819 | 18,819 |
| Claims on advertising networks and platform own ers |
- | 125,615 | 125,615 |
| Trade receivables | - | 38,712 | 38,712 |
| Short-term placements | 149,604 | - | 149,604 |
| Cash and cash equivalents | - | 1,302,180 | 1,302,180 |
| Total | 149,604 | 1,485,326 | 1,634,930 |
| FINANCIAL LIABILITIES | |||
| Trade payables | - | 28,776 | 28,776 |
| Conditional consideration (earnout) | 16,785 | - | 16,785 |
| Total | 16,785 | 28,776 | 45,561 |
Measurement of financial assets and liabilities at 31 March 2021
| FINANCIAL ASSETS | Financial assets measured at fair value through profit or loss |
Financial assets measured at amortised cost |
Total carrying amount |
|---|---|---|---|
| Other non-current receivables | - | 469 | 469 |
| Claims on advertising networks and platform own ers |
- | 61,968 | 61,968 |
| Trade receivables | - | 8,350 | 8,350 |
| Cash and cash equivalents | - | 254,374 | 254,374 |
| Total | - | 325,162 | 325,162 |
| FINANCIAL LIABILITIES | |||
| Liability arising from synthetic options | 98,264 | - | 98,264 |
| Trade payables | - | 22,642 | 22,642 |
| Total | 98,264 | 22,642 | 120,906 |
| FINANCIAL ASSETS | Financial assets measured at fair value through profit or loss |
Financial assets measured at amortised cost |
Total carrying amount |
|---|---|---|---|
| Other non-current receivables | - | 999 | 999 |
| Claims on advertising networks and platform own ers |
- | 100,353 | 100,353 |
| Trade receivables | - | 31,160 | 31,160 |
|---|---|---|---|
| Short-term placements | 150,066 | - | 150,066 |
| Cash and cash equivalents | - | 1,238,433 | 1,238,433 |
| Total | 150,066 | 1,370,954 | 1,521,020 |
| FINANCIAL LIABILITIES | |||
| Liability arising from synthetic options | 22,509 | - | 22,509 |
| Trade payables | - | 39,544 | 39,544 |
Total 22,509 39,544 62,053
The carrying amount is considered a good estimate of the fair value of current receivables and liabilities, such as claims on advertising networks and platform owners, trade receivables and trade payables. The maximum credit risk of the assets comprises the net amounts of the carrying amounts shown in the table above.
The Group has short-term placements, liability arising from synthetic options and conditional consideration (earnouts) that are measured at fair value through profit or loss. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The measurement methods are classified in a hierarchy consisting of three levels defined as follows:
There were no transfers between the levels during the period. The Group has no financial assets or liabilities that have been offset in the accounts or which are covered by a legally binding netting agreement.
Truecaller has SEK 150 million placed in short-term fixed income funds. The fair value of the holding is determined by using market prices on the reporting date according to Level 1. The effect of the measurement at fair value is recognised in profit or loss. The adjustment to the fair value of these instruments is reflected directly in "Short-term placements" in the statement of financial position.
| Closing balance | 149,604 | - | 150,066 |
|---|---|---|---|
| Change in value recog nised in profit and loss |
-462 | - | 66 |
| Investment in short term placements |
- | - | 150,000 |
| Opening balance at 1 January |
150,066 | - | - |
| Short-term placements | 2022 Jan-Mar |
2021 Jan-Mar |
2021 Jan-Dec |
Conditional consideration is categorised at level 3 of the fair value hierarchy. The fair value of conditional consideration is calculated by discounting future cash flows by a risk-adjusted discount rate. The conditional consideration for CallHero has been classified as a current and non-current liability.
| Conditional consideration (earnout) |
2022 Jan-Mar |
2021 Jan-Mar |
2021 Jan-Dec |
|---|---|---|---|
| Opening balance at 1 January |
- | - | - |
| Cost | 16,785 | - | - |
| Closing balance | 16,785 | - | - |
In connection with the acquisition of Backwater Technologies Private Limited in 2019,Truecaller entered into an option agreement with the former owners of the acquired company. The measurement was at level 3 of the fair value hierarchy and the outcome of the liability has been dependent upon whether the vesting conditions were met and Truecaller's share price, which consisted of non-observable inputs.
The liability has been recognised as a separate item on the statement of financial position and measured at fair value through profit or loss as an employee cost and in net financial income and expenses. The debt was settled in its entirety in January 2022 and there will be no further costs attributable to the synthetic options.
| Liability arising from synthetic options |
2022 Jan-Mar |
2021 Jan-Mar |
2021 Jan-Dec |
|---|---|---|---|
| Opening balance at 1 January |
22,509 | 91,019 | 91,019 |
| Paid | -23,140 | - | -172,016 |
| Change in value recog nised in profit and loss |
631 | 7,245 | 103,506 |
| Closing balance | - | 98,264 | 22,509 |
In the first quarter of 2022, the following companies (collectively, "EC companies") sold their entire shareholdings in the parent company Truecaller AB as follows: True Software EC AB, 3,381,387 shares; True Software EC II AB, 1,421,414 shares; True Software EC II AB, 587,518 shares; and True Software EC IV AB, 1,027 840 shares. The EC companies are owned by employees of Truecaller. As the directors of the EC companies include Odd Bolin and Ola Espelund, the transactions constitute related party transactions.
On 22 March 2022, Truecaller closed the previously announced acquisition of the Israeli company CallHero Ltd. CallHero has developed a unique technical solution that automatically answers and analyses inbound calls using a digital assistant: a Smart Agent. The technology is expected to strengthen Truecaller's offering in the US, where CallHero's primary customer base is located. The consideration amounts to USD 4.5 million, of which USD 2.6 million paid in cash from existing reserves and USD 1.9 million paid in new shares in Truecaller. The shares are conditional upon the owners remaining employed by the Group for a specified period and this portion will therefore be recognised as an employee cost over the relevant period. In addition, there will be a potential earnout capped at USD 2 million provided that certain targets are met during a period of up to four years after acquisition date. The acquisition is primarily an acquisition of technology and skills and is not expected to have significant effect on profit or loss in 2022.
According to the preliminary acquisition analysis, surplus value of SEK 10 million arose attributable to proprietary software, as well as non-tax-deductible goodwill of SEK 34.4 million, primarily attributable to the skills added to the company by the employees of CallHero. The useful life of proprietary software has been estimated at five years.
| Proprietary software | 10,000 |
|---|---|
| Property, plant and equipment | 8 |
| Deferred tax assets | 14 |
| Trade receivables and other receiv ables |
92 |
| Cash and cash equivalents | 229 |
| Deferred tax liability | -2,300 |
| Other current liabilities | -978 |
| Total acquired net assets | 7 065 |
| Consideration, cash | 24,629 |
|---|---|
| Conditional consideration, liability | 16,785 |
| Total consideration, shares | 41,414 |
| Fair value of acquired net assets | -7,065 |
| Goodwill | 34,349 |
| Investing activities (SEK 000s) | |
|---|---|
| Consideration paid | -24,629 |
| Cash and cash equivalents in ac quired entities |
229 |
| Costs directly related to acquisitions | -2,424 |
| Net effect of acquisitions on con solidated cash and cash equiva lents |
26,824 |
Nothing to report.
The CEO and the Board of Directors hereby certify that the interim report provides a true and fair view of the operations, position and earnings of the parent company and the Group and describes the material risks and uncertainties faced by the parent company and the companies included in the Group.
Stockholm, 6 May 2022
Bing Gordon Board Chair
Alan Mamedi Director and CEO
Annika Poutiainen Director
Helena Svancar Director
Nami Zarringhalam Director
Shailesh Lakhani Director
In accordance with ESMA (European Securities and Markets Authority) Guidelines on Alternative Performance Measures, the definition and reconciliation of alternative performance measures used by Truecaller are presented here. The guidelines entail additional disclosures regarding financial measures not defined under IFRS. The performance measures shown below are presented in the interim report. They are used for the purposes of internal control and monitoring. As all companies do not calculate financial measures in the same way, these measures are not always comparable to measures used by other companies. The following measures are measures used by Truecaller to clarify the company's performance and simplify evaluation for users of the company's financial reports.
| Key performance measurements |
Definition | Purpose |
|---|---|---|
| Gross profit 1) | Net sales minus brokerage costs. | Gross profit is used to analyse profit minus direct costs (costs related directly to brokerage of ad space and the costs to affiliate new premium users). |
| Gross margin 1) | Gross profit as a percentage of net sales. | Gross margin is a measure of profit minus direct costs. |
| Adjusted EBITDA | EBIT before interest, taxes, depreciation and amortisation (EBITDA) and adjusted for items affecting comparability. Items affecting comparability consist of costs related to the IPO and synthetic options from the acquisition of Backwater Tech nologies. |
Adjusted EBITDA is a measurement Truecaller uses to show how current operations develop over time. |
| Adjusted EBITDA margin | Adjusted EBITDA as a percentage of net sales. |
Adjusted EBIT margin is used to illustrate the profita bility of current operations excluding items affecting comparability and before amortisation. |
| EBIT (operating profit) | Operating profit (earnings) before inter est and taxes |
EBIT is used to analyse the profit generated by the op erating entity. |
| EBIT margin | EBIT as a percentage of net sales. | The EBIT margin is used to illustrate the profitability of current operations. |
| Adjusted EBIT | Operating profit (earnings) before inter est and taxes (EBIT) and adjusted for items affecting comparability. Items af fecting comparability consist of costs re lated to the IPO and synthetic options from the acquisition of Backwater Tech nologies. |
Adjusted EBIT is used to analyse the profit generated by the operating entity, adjusted for items affecting comparability. |
| Adjusted EBIT margin | Adjusted EBIT as a percentage of net sales. |
The adjusted EBIT margin is used to illustrate the prof itability of current operations adjusted for items affect ing comparability. |
| OPEX (operating expense) | OPEX illustrates the other external costs of the business that are not directly at tributable to acquisition of revenues, as well as employee costs. |
Truecaller uses OPEX to clarify the costs required for the ongoing maintenance of the company's services. |
| Debt to equity ratio | Equity divided by total assets. | A measure to illustrate financial risk, expressed as the percentage of total assets financed by shareholders' equity. |
| Monthly Active Users (MAU) |
The number of users that have a True caller profile and are active on the plat form on a monthly basis. Is calculated as an average from all days in the period. |
Used to illustrate the volume of active users of True caller's services. |
| Daily Active Users (DAU) | The number of users that have a True caller profile and are active on the plat form on a daily basis. Is calculated as an average from all days in the period. |
Used to illustrate the volume of active users of True caller's services. |
|---|---|---|
| Cost per thousand im pressions (CPM) |
CPM illustrates the cost of displaying one ad one thousand times. |
Used to illustrate the effectiveness of the ad platform. |
| Average revenue per user (ARPU) |
The average revenue for recurring paying user (Truecaller Premium) |
Used to illustrate how revenues per user develop over time. |
1) The definitions of gross profit and gross margin in this report have been adjusted to include net sales instead of total operating revenue. Using net sales instead of total operating revenue is considered to give a fairer picture of the profitability measure.
| Group, SEK 000s | |||
|---|---|---|---|
| 2022 | 2021 | 2021 | |
| Gross profit and gross margin * | Jan-Mar | Jan-Mar | Jan-Dec |
| Net sales | 398,300 | 184,041 | 1,128,888 |
| Minus brokerage costs | -87,050 | -52,307 | -272,807 |
| Gross profit | 311,250 | 131,734 | 856,081 |
| Divided by net sales | 398,300 | 184,041 | 1,128,888 |
| Gross margin | 78.1% | 71.6% | 75.8% |
* The comparative figures for Q1 2021 have been restated in accordance with the adjusted definitions of key financial data. Before the adjustment, gross profit was SEK 132,091 thousand and the gross margin was 71.6 percent.
| Profit before tax | 170,067 | 42,796 | 299,708 |
|---|---|---|---|
| Excluding net financial income or expense | 5,380 | -2,771 | 28,511 |
| Excluding depreciation, amortisation and impairments | 5,927 | 4,089 | 16,844 |
| EBITDA | 181,374 | 44,113 | 345,063 |
| Excluding items affecting comparability | - | 10,117 | 127,443 |
| Adjusted EBITDA | 181,374 | 54,230 | 472,506 |
| Divided by total net sales | 398,300 | 184,041 | 1,128,888 |
| Adjusted EBITDA margin | 45.5% | 29.5% | 41.9% |
| EBIT margin | 44.0% | 21.7% | 29.1% |
|---|---|---|---|
| Divided by total net sales | 398,300 | 184,041 | 1,128,888 |
| EBIT (operating profit) | 175,447 | 40,024 | 328,219 |
| Excluding net financial income or expense | 5,380 | -2,771 | 28,511 |
| Profit before tax | 170,067 | 42,796 | 299,708 |
| EBIT (operating profit) | 175,447 | 40,024 | 328,219 |
|---|---|---|---|
| Excluding items affecting comparability | - | 10,117 | 127,443 |
| Adjusted EBIT | 175,447 | 50,141 | 455,662 |
| Divided by total net sales | 398,300 | 184,041 | 1,128,888 |
| Adjusted EBIT margin | 44.0% | 27.2% | 40.4% |
|---|---|---|---|
| Debt to equity ratio | |||
| Total equity | 1,565,957 | 194,552 | 1,411,410 |
| Divided by total assets | 1,857,277 | 505,393 | 1,692,896 |
| Debt to equity ratio | 84.3% | 38.5% | 83.4% |
In this report, minor adjustments have been made to definitions and calculation methods for the key figures, number of active users per month (MAU) on average, number of active users per day (DAU) on average, cost per thousand impressions (CPM) and average revenue per paying user (ARPU). The adjustments have been made to further improve and refine the ability to analyze Truecaller's operations. The historical comparative figures have been recalculated.
MAU refers to number of active users on the Truecaller app who are active on the platform on a monthly basis and DAU refers to the number of active users on the Truecaller app and who are active on the platform on a daily basis. MAU and DAU are now calculated as the period average where all the days of the period are included in the calculation (previous average calculated on the last 7 days of each month).
| 2022 Jan | 2021 | 2021 Jul | 2021 Apr | 2021 Jan | 2020 Oct | 2020 Jul | 2020 Apr | 2020 Jan | 2021 | |
|---|---|---|---|---|---|---|---|---|---|---|
| Mar | Oct-Dec | Sep | Jun | Mar | Dec | Sep | Jun | Mar | Jan-Dec | |
| MAU (new defini tion) |
310.1 | 299.9 | 291.1 | 279.6 | 271.4 | 260.6 | 242.8 | 227.2 | 222.9 | 285.6 |
| MAU (old definition) | 301.2 | 292.1 | 278.1 | 270.3 | 259.3 | 242.9 | 226.0 | 222.1 | 285.4 | |
| DAU (new definition) | 247.7 | 237.5 | 227.2 | 218.2 | 210.9 | 200.8 | 188.3 | 176.9 | 172.6 | 223.5 |
| DAU (old definition) | 238.8 | 228.6 | 219.1 | 211.8 | 201.4 | 190.4 | 177.8 | 173.9 | 224.6 |
CPM refers to the cost of displaying an ad a thousand times. For CPM, free advertising (for example for charitable purposes) has now been excluded, which in the previous definition was included in the calculation of CPM.
| 2022 Jan Mar |
2021 Oct-Dec |
2021 Jul Sep |
2021 Apr Jun |
2021 Jan Mar |
2020 Oct Dec |
2020 Jul Sep |
2020 Apr Jun |
2020 Jan Mar |
2021 Jan-Dec |
|
|---|---|---|---|---|---|---|---|---|---|---|
| CPM (new definition) | 1.24 | 1.34 | 1.18 | 1.05 | 0.89 | 1.24 | 1.28 | 0.94 | 1.50 | 1.14 |
| CPM (earlier defini tion) |
1.34 | 1.13 | 0.99 | 0.87 | 1.24 | 1.28 | 0.89 | 1.48 | 1.11 |
ARPU is now calculated as average revenue per recurring premium subscriber (one-time purchases has been excluded).
| 2022 Jan Mar |
2021 Oct-Dec |
2021 Jul Sep |
2021 Apr Jun |
2021 Jan Mar |
2021 Jan-Dec |
|
|---|---|---|---|---|---|---|
| ARPU (new defini tion) |
8.05 | 8.20 | 8.29 | 7.56 | 7.39 | 7.85 |
| ARPU (earlier defini tion) |
8.43 | 8.82 | 8.11 | 7.84 | 8.29 |
Building tools?
Free accounts include 100 API calls/year for testing.
Have a question? We'll get back to you promptly.