TRINET GROUP, INC. — Interim / Quarterly Report 2023

Jul 26, 2023

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, DC 20549

FORM 10-Q

(Mark One)

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2023

or

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

Commission File Number: 001-36373

TRINET GROUP, INC.

(Exact Name of Registrant as Specified in its Charter)

Delaware		95-3359658
(State or other jurisdiction of incorporation or organization)		(I.R.S. Employer Identification No.)
One Park Place,	Suite 600
Dublin,	CA	94568
(Address of principal executive offices)		(Zip Code)

Registrant’s telephone number, including area code: ( 510 ) 352-5000

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common stock par value $0.000025 per share	TNET	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer	x	Accelerated filer	o
Non-accelerated filer	o	Smaller reporting company	☐
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. Yes o No o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No x

The number of shares of Registrant’s Common Stock outstanding as of July 19, 2023 was 59,681,266 .

TABLE OF CONTENTS

TRINET GROUP, INC.

Form 10-Q - Quarterly Report

For the Quarterly Period Ended June 30, 2023

TABLE OF CONTENTS

	Form 10-Q Cross Reference	Page
Glossary		3
Cautionary Note Regarding Forward-Looking Statements		6
Unaudited Condensed Consolidated Financial Statements	Part I, Item 1.	30
Condensed Consolidated Statements of Income and Comprehensive Income		30
Condensed Consolidated Balance Sheets		31
Condensed Consolidated Statements of Stockholders' Equity		32
Condensed Consolidated Statements of Cash Flows		33
Notes to Condensed Consolidated Financial Statements		34
Note 1. Description of Business and Significant Accounting Policies		34
Note 2. Cash, Cash Equivalents and Investments - Unrestricted and Restricted		37
Note 3. Financial Instruments and Fair Value Measurements		37
Note 4. Accrued Workers' Compensation Costs		39
Note 5. Long-term Debt and Revolving Credit Agreements		40
Note 6. Commitments and Contingencies		41
Note 7. Stock Based Compensation		41
Note 8. Stockholders' Equity		42
Note 9. Income Taxes		43
Note 10. Earnings Per Share		43
Management’s Discussion and Analysis of Financial Condition and Results of Operations	Part I, Item 2.	8
Quantitative and Qualitative Disclosures About Market Risk	Part I, Item 3.	28
Controls and Procedures	Part I, Item 4.	29
Legal Proceedings	Part II, Item 1.	44
Risk Factors	Part II, Item 1A.	44
Unregistered Sales of Equity Securities and Use of Proceeds	Part II, Item 2.	44
Defaults Upon Senior Securities	Part II, Item 3.	44
Mine Safety Disclosures	Part II, Item 4.	44
Other Information	Part II, Item 5.	44
Exhibits	Part II, Item 6.	45

GLOSSARY Table of Contents

Glossary of Acronyms and Abbreviations

Acronyms and abbreviations are used throughout this report, particularly in Part I, Item 1. Unaudited Condensed Consolidated Financial Statements and Part I, Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations.

GLOSSARY Table of Contents

2021 Credits	Our announced 2021 credits, which provided eligible clients with discretionary credits, subject to certain predefined conditions.
2022 Credits	Includes both of our announced 2022 credits, each of which provides eligible clients with discretionary credits, subject to certain predefined conditions.
2021 Credit Agreement	Our credit agreement dated February 26, 2021
2021 Revolver	Our $500 million revolving line of credit included in our 2021 Credit Agreement
2029 Notes	Our $500 million senior unsecured notes maturing in March 2029
AFS	Available-for-sale
CARES Act	Coronavirus Aid Relief and Economic Security Act
CEO	Chief Executive Officer
CFO	Chief Financial Officer
Clarus R+D	Clarus R+D Solutions, LLC
COBRA	Consolidated Omnibus Budget Reconciliation Act
Colleague	TriNet’s internal employees (as distinguished from WSEs and HRIS Users)
COPS	Cost of providing services
COVID-19	Novel coronavirus
D&A	Depreciation and amortization expenses
EBITDA	Earnings before interest expense, taxes, depreciation and amortization of intangible assets
EPS	Earnings Per Share
ERISA	Employee Retirement Income Security Act
ESAC	Employer Services Assurance Corporation
ETR	Effective tax rate
FFCRA	Families First Coronavirus Response Act
G&A	General and administrative
GAAP	Generally Accepted Accounting Principles in the United States
HCM	Human capital management
HR	Human Resources
HRIS	Human resources information system
HRIS User	A client employee who is not co-employed by a TriNet PEO (for example, employees of a TriNet Zenefits client)
IRS	Internal Revenue Service
ICR	Insurance cost ratio
ISR	Insurance service revenues
LIBOR	London Inter-bank Offered Rate
MD&A	Management's Discussion and Analysis of Financial Condition and Results of Operations
OE	Operating expenses
PEO	Professional Employer Organization
PFC	Payroll funds collected
PPP	Paycheck Protection Program, a loan program administered by the U.S. Small Business Administration
PSR	Professional service revenues
R+D	Research and Development
Recovery Credit	Our 2020 Recovery Credit to provide eligible clients with one-time reductions against fees for future services
Recovery Credits	Collectively, our Recovery Credit, 2021 Credits, and 2022 Credits
Reg FD	Regulation Fair Disclosure
ROU	Right-of-use
RSA	Restricted Stock Award
RSU	Restricted Stock Unit
SBC	Stock Based Compensation
S&M	Sales and marketing
S&P	Standard & Poor's

GLOSSARY Table of Contents

SD&P	Systems development and programming
SEC	U.S. Securities and Exchange Commission
SMB	Small and medium-size business
U.S.	United States
WSE	A worksite employee who is co-employed by a TriNet PEO
YTD	Year to date
Zenefits	YourPeople, Inc. (dba Zenefits) and its subsidiaries

FORWARD LOOKING STATEMENTS AND OTHER FINANCIAL INFORMATION Table of Contents

Cautionary Note Regarding Forward-Looking Statements

For purposes of this Quarterly Report on Form 10-Q (Form 10-Q), the terms “TriNet,” “the Company,” “we,” “us” and “our” refer to TriNet Group, Inc., and its subsidiaries. This Form 10-Q contains statements that are not historical in nature, are predictive in nature, or that depend upon or refer to future events or conditions or otherwise contain forward-looking statements within the meaning of Section 21 of the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. Forward-looking statements are often identified by the use of words such as, but not limited to, "ability," “anticipate,” “believe,” “can,” “continue,” “could,” “design,” “estimate,” “expect,” “forecast,” “hope,” "impact," “intend,” “may,” “outlook,” “plan,” “potential,” “predict,” “project,” “seek,” “should,” “strategy,” “target,” "value," “will,” “would” and similar expressions or variations intended to identify forward-looking statements. Examples of forward-looking statements include, among others, TriNet’s expectations regarding: the impact of the Zenefits and Clarus R+D acquisitions on our business; our ability to successfully diversify our overall service and technology offerings to support SMBs throughout their lifecycle; our plans and ability to grow our client base; our expectations regarding medical utilization rates by our WSEs and the impact of inflation on our insurance costs; the effect that our stock repurchase and tender offer programs will have on our business; our ability to leverage our scale and industry HR experience to deliver vertical focused offerings and the impact of such offerings; planned improvements to our technology platform and HRIS software; our ability to improve operating efficiencies; the impact of our client service initiatives and whether they enhance client experience and satisfaction; our continued ability to provide access to a broad range of benefit programs on a cost-effective basis; our expectations regarding the volume and severity of insurance claims and insurance claim trends; the effectiveness of our risk strategies for, and management of, workers' compensation, health benefit insurance costs and deductibles, and EPLI risk; the metrics that may be indicators of future financial performance; the relative value of our benefit offerings versus those SMBs can independently obtain; the impact that our benefit offerings have for SMBs seeking to attract and retain employees; the principal competitive drivers in our market; the impact of our plans to improve our sales performance, grow new clients, and manage client attrition; our investment strategy and its impact on our ability to generate future interest income, net income, and Adjusted EBITDA; seasonal trends and their impact on our business; fluctuations in the period-to-period timing of when we incur certain operating expenses; the estimates and assumptions we use to prepare our financial statements; our belief that we can meet our present and reasonably foreseeable operating cash needs and future commitments through existing liquid assets and continuing cash flows from corporate operating activities; and other expectations, outlooks and forecasts on our future business, operational and financial performance.

Important factors that could cause actual results, level of activity, performance or achievements to differ materially from those expressed or implied by these forward-looking statements are discussed above and throughout our Annual Report on Form 10-K for the year ended December 31, 2022 filed with the SEC on February 15, 2023 (our 2022 Form 10-K), including those appearing under the heading “Risk Factors” in Item 1A, and under the heading “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 of our 2022 Form 10-K, and those appearing in the other periodic filings we make with the SEC, and including risk factors associated with: our ability to manage unexpected changes in workers’ compensation and health insurance claims and costs by worksite employees; our ability to mitigate the unique business risks we face as a co-employer; the effects of volatility in the financial and economic environment on the businesses that make up our client base; loss of clients for reasons beyond our control and the short-term contracts we typically use with our clients; the impact of regional or industry-specific economic and health factors on our operations; the impact of failures or limitations in the business systems and service centers we rely upon; the impact of our Recovery Credits on our business and client loyalty and retention; changes in our insurance coverage or our relationships with key insurance carriers; our ability to improve our services and technology to satisfy client and regulatory expectations; our ability to effectively integrate businesses we have acquired or may acquire in the future; our ability to effectively manage and improve our operational effectiveness and resiliency; our ability to attract and retain qualified personnel; the effects of increased competition and our ability to compete effectively; the impact on our business of cyber-attacks, breaches, disclosures and other data-related incidents; our ability to protect against and remediate cyber-attacks, breaches, disclosures and other data-related incidents, whether intentional or inadvertent and whether attributable to us or our service providers; our ability to comply with evolving data privacy and security laws; our ability to manage changes in, uncertainty regarding, or adverse application of the complex laws and regulations that govern our business; changing laws and regulations governing health insurance and employee benefits; our ability to be recognized as an employer of worksite employees and for our benefits plans to satisfy all requirements under federal and state regulations; changes in the laws and regulations that govern what it means to be an employer, employee or independent contractor; the impact of new and changing laws regarding remote work; our ability to comply with the licensing requirements that govern our HCM solutions; the outcome of existing and future legal and tax proceedings; fluctuation in our results of operations and stock price due to factors outside of our control; our ability to comply with the restrictions of our credit facility and meet our debt obligations; and the impact of concentrated

FORWARD LOOKING STATEMENTS AND OTHER FINANCIAL INFORMATION Table of Contents

ownership in our stock by Atairos and other large stockholders. Any of these factors could cause our actual results to differ materially from our anticipated results.

Forward-looking statements are not guarantees of future performance but are based on management’s expectations as of the date of this Form 10-Q and assumptions that are inherently subject to uncertainties, risks and changes in circumstances that are difficult to predict. Forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause actual results, performance or achievements to be materially different from our current expectations and any past results, performance or achievements. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements.

The information provided in this Form 10-Q is based upon the facts and circumstances known as of the date of this Form 10-Q, and any forward-looking statements made by us in this Form 10-Q speak only as of the date of this Form 10-Q. We undertake no obligation to revise or update any of the information provided in this Form 10-Q, except as required by law.

The MD&A of this Form 10-Q includes references to our performance measures presented in conformity with GAAP and other non-GAAP financial measures that we use to manage our business, to make planning decisions, to allocate resources and to use as performance measures in our executive compensation plans. Refer to the Non-GAAP Financial Measures within our MD&A for definitions and reconciliations from GAAP measures.

Website Disclosures

We use our website (www.trinet.com) to announce material non-public information to the public and to comply with our disclosure obligations under Regulation Fair Disclosure (Reg FD). We also use our website to communicate with the public about our Company, our services, and other matters. Our SEC filings, press releases and recent public conference calls and webcasts can also be found on our website. The information we post on our website could be deemed to be material information under Reg FD. We encourage investors and others interested in our Company to review the information we post on our website. Information contained in or accessible through our website is not a part of this report.

Our Company is the sole owner of the trademark “TriNet” and other trademarks appearing in this report. Our Company does not intend to use or display trade names or trademarks owned by others in a manner that would imply any form of association with any of those companies.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Executive Summary

Overview

TriNet is a leading provider of comprehensive and flexible HCM solutions designed to address a wide range of SMB needs as they change over time. Our flexible HCM solutions free SMBs from HR complexities and empower SMBs to focus on what matters most - growing their business and enabling their people.

TriNet offers access to human capital expertise, benefits, payroll, risk mitigation and compliance, all enabled by industry leading technology capabilities. TriNet's suite of products also includes services and software-based solutions to help streamline workflows by connecting HR, benefits, payroll, time and attendance, and employee engagement. Clients can use our industry tailored PEO services and technology platform to receive the full benefit of our HCM services enabling their WSEs to participate in our TriNet-sponsored employee benefit plans. Clients can alternatively choose to use our self-directed, cloud-based HRIS software solution and add HR services such as payroll and access to benefits management as needed. By providing PEO and HRIS services, we believe that we can support a wider range of SMBs and create a pipeline of HRIS clients that may be able to benefit from and transition to TriNet’s higher-touch PEO services at future points in their business lifecycle.

Operational Highlights

Our consolidated results for the first half of 2023 reflect our continuing efforts to serve our clients through the current economic uncertainty and invest in our platform.

So far in 2023 we:

• continued to focus on improving customer retention and sales performance,

• grew total revenues,

• continued to invest in expanding our sales organization to drive future growth,

• utilized our scale and knowledge to assist our WSEs, PEO clients and HRIS clients during and following the liquidity challenges in regional banks ensuring that all of our SMB clients were able to successfully run payroll in the critical week following the Silicon Valley Bank failure,

• launched our new branding campaign, and

• received authorization for an incremental $1 billion increase to our stock repurchase program.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Performance Highlights

Our results for the second quarter and first half of 2023, when compared to the same periods of 2022, are noted below:

Q2 2023

	$1.2B — Total revenues		$97M — Operating income		84% — Insurance cost ratio
	1 %	increase	(18) %	decrease	— %	flat
	$83M		$1.38		$105M
	Net income		Diluted EPS		Adjusted Net income *
	(2) %	decrease	2 %	increase	(3) %	decrease
	327,376		334,046		219,026
	Average WSEs		Total WSEs		Average HRIS Users
	(7) %	decrease	(7) %	decrease	(13) %	decrease
*	Non-GAAP measure. See definitions below under the heading " Non-GAAP Financial Measures ".

We achieved 1% revenue growth compared to the same period in 2022, reflecting our insurance and service fee rate increases, partially offset by lower volume due to decreases in Average WSEs. In addition, as part of our 2022 Credit program, we recognized a $25 million reduction in revenue in the second quarter of 2022, which did not recur in 2023.

During the second quarter of 2023, our Average WSEs and Total WSEs decreased 7% compared to the same periods in 2022 primarily due to the cumulative impact of lower hiring in our installed base during the past twelve months, which did not offset our normal attrition. This trend was partially offset by stronger new client additions and net positive hiring during the second quarter of 2023.

Our ICR was flat compared to the same period in 2022 as insurance costs grew at approximately the same rate as ISR.

Growth in our health insurance costs and operating expenses, partially offset by higher revenues and interest income, resulted in decreases of net income and Adjusted Net income of 2% and 3%, respectively, as compared to the same period in 2022.

YTD 2023

	$2.5B — Total revenues		$267M — Operating income		83% — Insurance cost ratio
	2 %	increase	(17) %	decrease	1 %	increase
	$214M		$3.56		$256M
	Net income		Diluted EPS		Adjusted Net income *
	(7) %	decrease	(1) %	decrease	(7) %	decrease
	327,242		334,046		223,155
	Average WSEs		Total WSEs		Average HRIS Users
	(6) %	decrease	(7) %	decrease	(12) %	decrease
*	Non-GAAP measure. See definitions below under the heading " Non-GAAP Financial Measures ".

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Results of Operations

The following table summarizes our results of operations for the second quarter and first half of 2023 when compared to the same periods of 2022. For details of the critical accounting judgments and estimates that could affect our Results of Operations, see the Critical Accounting Judgments and Estimates section within the MD&A in Item 7 of our 2022 Form 10-K.

(in millions, except operating metrics data)	Three Months Ended June 30, — 2023	2022	% Change	Six Months Ended June 30, — 2023	2022	% Change
Income Statement Data:
Professional service revenues	$ 177	$ 182	(3) %	$ 382	$ 376	2 %
Insurance service revenues	1,032	1,018	1	2,073	2,042	2
Total revenues	1,209	1,200	1	2,455	2,418	2
Insurance costs	868	852	2	1,720	1,675	3
Operating expenses	244	229	7	468	420	11
Total costs and operating expenses	1,112	1,081	3	2,188	2,095	4
Operating income	97	119	(18)	267	323	(17)
Other income (expense):
Interest expense, bank fees and other	(6)	(5)	20	(13)	(11)	18
Interest income	20	2	900	38	3	1,167
Income before provision for income taxes	111	116	(4)	292	315	(7)
Income taxes	28	31	(10)	78	85	(8)
Net income	$ 83	$ 85	(2) %	$ 214	$ 230	(7) %
Cash Flow Data:
Net cash provided by operating activities				67	125	(46)
Net cash used in investing activities				(31)	(191)	(84)
Net cash used in financing activities				(100)	(385)	(74)
Non-GAAP measures (1) :
Adjusted EBITDA	$ 161	162	(1)	$ 385	404	(5)
Adjusted Net income	$ 105	108	(3)	$ 256	276	(7)
Corporate Operating Cash Flows				255	293	(13)
Operating Metrics:
Insurance Cost Ratio	84 %	84 %	— %	83 %	82 %	1 %
Average WSEs	327,376	351,366	(7) %	327,242	347,306	(6) %
Total WSEs	334,046	357,855	(7) %	334,046	357,855	(7) %
Average HRIS Users (2)	219,026	252,565	(13) %	223,155	252,969	(12) %

(1) Refer to Non-GAAP measures definitions and reconciliations from GAAP measures under the heading " Non-GAAP Financial Measures ".

(2) For the six months ended June 30, 2022, reflects HRIS Users from February 15, 2022, the date on which we acquired Zenefits, to the end of the period.

The following table summarizes our balance sheet data as of June 30, 2023 compared to December 31, 2022.

(in millions)	June 30, 2023	December 31, 2022	% Change
Balance Sheet Data:
Working capital	$ 470	$ 338	39 %
Total assets	3,290	3,443	(4)
Debt	496	496	—
Total stockholders’ equity	915	775	18

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Non-GAAP Financial Measures

In addition to financial measures presented in accordance with GAAP, we monitor other non-GAAP financial measures that we use to manage our business, to make planning decisions, to allocate resources and to use as performance measures in our executive compensation plan. These key financial measures provide an additional view of our operational performance over the long-term and provide information that we use to maintain and grow our business.

The presentation of these non-GAAP financial measures is used to enhance the understanding of certain aspects of our financial performance. It is not meant to be considered in isolation from, superior to, or as a substitute for the directly comparable financial measures prepared in accordance with GAAP.

Non-GAAP Measure	Definition	How We Use The Measure
Adjusted EBITDA	• Net income, excluding the effects of: - income tax provision, - interest expense, bank fees and other, - depreciation, - amortization of intangible assets, - stock based compensation expense, - amortization of cloud computing arrangements, and - transaction and integration costs.	• Provides period-to-period comparisons on a consistent basis and an understanding as to how our management evaluates the effectiveness of our business strategies by excluding certain non-recurring costs, which include transaction and integration costs, as well as certain non-cash charges such as depreciation and amortization, and stock-based compensation and certain impairment charges recognized based on the estimated fair values. We believe these charges are either not directly resulting from our core operations or not indicative of our ongoing operations. • Enhances comparisons to the prior period and, accordingly, facilitates the development of future projections and earnings growth prospects. • Provides a measure, among others, used in the determination of incentive compensation for management. • We also sometimes refer to Adjusted EBITDA margin, which is the ratio of Adjusted EBITDA to total revenues.
Adjusted Net Income	• Net income, excluding the effects of: - effective income tax rate (1) , - stock based compensation, - amortization of intangible assets, net, - non-cash interest expense, - transaction and integration costs, and - the income tax effect (at our effective tax rate (1) of these pre-tax adjustments.	• Provides information to our stockholders and board of directors to understand how our management evaluates our business, to monitor and evaluate our operating results, and analyze profitability of our ongoing operations and trends on a consistent basis by excluding certain non-cash charges.
Corporate Operating Cash Flows	• Net cash provided by (used in) operating activities, excluding the effects of: - Assets associated with WSEs (accounts receivable, unbilled revenue, prepaid expenses and other current assets) and - Liabilities associated with WSEs (client deposits and other client liabilities, accrued wages, payroll tax liabilities and other payroll withholdings, accrued health benefit costs, accrued workers' compensation costs, insurance premiums and other payables, and other current liabilities).	• Provides information that our stockholders and management can use to evaluate our cash flows from operations independent of the current assets and liabilities associated with our WSEs. • Enhances comparisons to prior periods and, accordingly, used as a liquidity measure to manage liquidity between corporate and WSE related activities, and to help determine and plan our cash flow and capital strategies.

(1) Non-GAAP effective tax rate is 25.6% for the second quarter and full year of 2023 and 25.5% for the second quarter and full year of 2022, which excludes the income tax impact from stock-based compensation, changes in uncertain tax positions, and nonrecurring benefits or expenses from federal legislative changes.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Reconciliation of GAAP to Non-GAAP Measures

The table below presents a reconciliation of Net income to Adjusted EBITDA:

(in millions)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Net income	$ 83	$ 85	$ 214	$ 230
Provision for income taxes	28	31	78	85
Stock based compensation	17	18	28	30
Interest expense, bank fees and other	6	5	13	11
Depreciation and amortization of intangible assets	18	16	36	29
Amortization of cloud computing arrangements	2	—	4	2
Transaction and integration costs	7	7	12	17
Adjusted EBITDA	$ 161	$ 162	$ 385	$ 404
Adjusted EBITDA Margin	13.3 %	13.5 %	15.7 %	16.7 %

The table below presents a reconciliation of Net income to Adjusted Net Income:

(in millions)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Net income	$ 83	$ 85	$ 214	$ 230
Effective income tax rate adjustment	—	—	3	5
Stock based compensation	17	18	28	30
Amortization of other intangible assets, net	5	5	11	8
Non-cash interest expense	1	1	1	1
Transaction and integration costs	7	7	12	17
Income tax impact of pre-tax adjustments	(8)	(8)	(13)	(15)
Adjusted Net Income	$ 105	$ 108	$ 256	$ 276

The table below presents a reconciliation of net cash provided by operating activities to Corporate Operating Cash Flows:

(in millions)	Six Months Ended June 30, — 2023	2022
Net cash provided by operating activities	$ 67	$ 125
Less: Change in WSE related other current assets	89	9
Less: Change in WSE related liabilities	(277)	(177)
Net cash used in operating activities - WSE	$ (188)	$ (168)
Net cash provided by operating activities - Corporate	$ 255	$ 293

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Operating Metrics

Worksite Employees (WSE)

Average WSE change is a volume measure we use to monitor the performance of our business. Our clients generally change their payroll service providers at the beginning of the payroll tax and benefits enrollment year; as a result, we have historically experienced our highest volumes of new clients and terminating clients in the month of January. Client attrition, new client additions and increases in employment within our installed client base all impact our Average WSEs and Total WSEs as we move through a calendar year.

Average WSEs decreased 7% when comparing the second quarter of 2023 to the same period in 2022 primarily due to lower hiring in our installed base across most verticals during the past twelve months, especially within our Technology vertical. This trend was partially offset by stronger new client additions and net positive hiring during the second quarter of 2023.

Total WSEs can be used to estimate our beginning WSEs for the next period and, as a result, can be used as an indicator of our potential future success in generating revenue, growing our business and retaining clients. Total WSEs decreased 7% when compared to the same period in 2022, as net client attrition over the past year has outpaced new client additions and increases in employment in our installed client base over the past year.

Anticipated revenues for future periods can diverge from the revenue expectation derived from Average WSEs or Total WSEs due to pricing differences across our HR solutions and services and the degree to which clients and WSEs elect to participate in our solutions during future periods. In addition to focusing on growing our Average WSE and Total WSE counts, we also focus on pricing strategies, benefit participation and service differentiation to expand our revenue opportunities. We report the impact of client and WSE participation differences as a change in mix.

We continue to invest in efforts intended to enhance client experience, improve our new sales performance, and manage client attrition, through product development as well as operational and process improvements. In addition to focusing on retaining and growing our WSE base, we continue to review acquisition opportunities that would add appropriately to expand our product offering and to provide scale.

HRIS Users

Average HRIS Users is a volume measure we use to monitor the performance of our cloud-based HRIS services. Average HRIS Users for the second quarter and first half of 2023 was 219,026, and 223,155, respectively. Average HRIS Users for the second quarter and first half of 2022 was 252,565 and 252,969, respectively. The decrease in Average HRIS Users was primarily driven by client attrition outpacing new client additions.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Insurance Cost Ratio (ICR)

ICR is a performance measure calculated as the ratio of insurance costs to insurance service revenues. We believe that ICR promotes an understanding of our insurance cost trends and our ability to align our relative pricing to risk performance.

We purchase workers' compensation and health benefits coverage for our colleagues and WSEs. Under the insurance policies for this coverage, we bear claims costs up to a defined deductible amount. Our insurance costs, which comprise a significant portion of our overall costs, are significantly affected by our WSEs’ health and workers' compensation insurance claims experience. We set our insurance service fees for workers’ compensation and health benefits in advance for fixed benefit periods. As a result, increases in insurance costs above our projections, reflected as a higher ICR, result in lower net income. Decreases in insurance costs below our projections, reflected as a lower ICR, result in higher net income, but can be an indicator that insurance costs are developing more slowly than our projections, which are reflected in our fees, and this can have a negative impact on client retention and new sales.

Under our fully-insured workers' compensation insurance policies, we assume the risk for losses up to $1 million per claim occurrence (deductible layer). The ultimate cost of the workers’ compensation services provided cannot be known until all the claims are settled. Our ability to predict these costs is limited by unexpected increases in frequency or severity of claims, which can vary due to changes in the cost of treatments or claim settlements.

Under our risk-based health insurance policies, we assume the risk of variability in future health claims costs for our enrollees. This variability typically results from changing trends in the volume, severity and ultimate cost of medical and pharmaceutical claims, due to changes to the components of medical cost trend, which we define as changes in participant use of services, including the introduction of new treatment options, changes in treatment guidelines and mandates, and changes in the mix, cost of providing treatment and timing of services provided to plan participants. These trends change, and other seasonal trends and variability may develop. As a result, it is difficult for us to predict our insurance costs with accuracy and a significant increase in these costs could have a material adverse effect on our business.

(in millions)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Insurance costs	$ 868	$ 852	$ 1,720	$ 1,675
Insurance service revenues	1,032	1,018	2,073	2,042
Insurance Cost Ratio	84 %	84 %	83 %	82 %

ICR was approximately flat for the second quarter as insurance costs grew at approximately the same rate as ISR. ISR grew in the second quarter of 2023 as compared to the same period in 2022 due to rate increases. In addition, as part of our 2022 Credit program, we recognized a $25 million reduction in revenue in the second quarter of 2022 which did not recur in 2023. This was partially offset by lower Average WSEs compared to last year.

We continued to see early evidence of health cost increases. ICR increased for the first half of 2023 as insurance costs grew at a higher rate than ISR. Insurance costs increased for the first half of 2023 due to higher costs associated with medical services utilization, in particular outpatient services and pharmacy costs. This was partially offset by lower volume due to lower Average WSEs.

Total Revenues

Our revenues consist of PSR and ISR. PSR represents fees charged to clients for processing payroll-related transactions on behalf of our PEO and HRIS clients, access to our HR expertise, employment and benefit law compliance services, other HR-related services and fees charged to access our cloud-based HRIS services. ISR consists of insurance-related billings and administrative fees collected from clients and withheld from WSEs for workers' compensation insurance and health benefit insurance plans provided by third-party insurance carriers.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Monthly total revenues per Average WSE is a measure we use to monitor our PEO pricing strategies. This measure increased 8% during the second quarter and first half of 2023 compared to the same periods in 2022.

We also use the following measures to further analyze changes in total revenue:

• Volume - the percentage change in period over period Average WSEs,

• Rate - the combined weighted average percentage changes in service fees for each vertical service and changes in service fees associated with each insurance service offering,

• Mix - the change in composition of Average WSEs within our verticals combined with the composition of our enrolled WSEs within our insurance service offerings and the composition of products and services our clients receive, including Clarus R+D,

• Credit - the weighted average change in amounts recognized for our previously announced 2022 Credits, and

• HRIS - incremental HRIS cloud services revenue from our acquisition of Zenefits in February 2022.

PSR
ISR - % represents proportion of insurance service revenues to total revenues
*Total revenues generated from PEO services only

The growth in total revenues for the second quarter and first half of 2023 was primarily driven by rate increases and that no reduction in revenue was recognized in 2023 related to our previously announced 2022 Credits, partially offset by lower volume from our PEO services. Lower volume was driven by lower WSEs primarily in our Technology vertical due to client attrition and lower employment in our client base.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Operating Income

Our operating income consists of total revenues less insurance costs and OE. Our insurance costs include insurance premiums for coverage provided by insurance carriers, expenses for claims costs and risk management and administrative services, and changes in accrued costs related to contractual obligations with our workers' compensation and health benefit carriers. Our OE consists primarily of our colleagues' compensation related expenses, which includes payroll, payroll taxes, SBC, bonuses, commissions and other payroll-and benefits-related costs.

The table below provides a view of the changes in components of operating income for the second quarter and first half of 2023, as compared to the same periods in 2022.

(in millions)
$119	Second Quarter 2022 Operating Income
+9	Higher total revenues primarily driven by rate increases and that no reduction in revenue was recognized in 2023 related to our 2022 Credits, partially offset by lower Average WSEs.
-16	Higher insurance costs primarily as a result of higher health cost rates, partially offset by lower Average WSEs.
-15	Higher OE primarily as a result of higher compensation expenses to improve client experience, enhance service offerings, and improve processes, together with higher sales and marketing expenses to support sales.
$97	Second Quarter 2023 Operating Income

(in millions)
$323	YTD 2022 Operating Income
+37	Higher total revenues primarily driven by rate increases and that no reduction in revenue was recognized in 2023 related to our 2022 Credits, partially offset by lower Average WSEs.
-45	Higher insurance costs primarily as a result of higher health cost rates, partially offset by lower Average WSEs.
-48	Higher OE primarily as a result of higher compensation expenses to improve client experience, enhance service offerings, and improve processes, including a full six months of supporting the HRIS product, together with higher sales and marketing expenses to support sales.
$267	YTD 2023 Operating Income

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Professional Service Revenues

Our PEO and HRIS clients are primarily billed on a fee per WSE or HRIS User per month per transaction. Our vertical approach provides us the flexibility to offer our PEO clients in different industries with varied services at different prices, which we believe potentially reduces the value of solely using Average WSE and Total WSE counts as indicators of future potential revenue performance.

PSR from PEO Services customers and HRIS cloud services clients was as follows:

(in millions)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
PEO Services	$ 166	$ 170	$ 359	$ 358
HRIS Cloud Services	11	12	23	18
Total	$ 177	$ 182	$ 382	$ 376

We also analyze changes in PSR with the following measures:

• Volume - the percentage change in period over period Average WSEs,

• Rate - the weighted average percentage change in fees for each vertical,

• Mix - the change in composition of Average WSEs across our verticals and the composition of products and services our clients receive, including Clarus R+D, and

• HRIS - incremental HRIS cloud services revenue from our acquisition of Zenefits in February 2022.

The decrease in PSR for the second quarter of 2023 was primarily driven by lower WSEs, primarily in our Technology vertical due to client attrition. The decrease was partially offset by rate increases from our PEO services.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

The growth in PSR for the first half of 2023 was primarily driven by rate increases from our PEO services, as well as the higher HRIS revenue. These increases were partially offset by lower WSEs, primarily in our Technology vertical due to client attrition.

Insurance Service Revenues

ISR consists of insurance services-related billings and administrative fees collected from PEO clients and withheld from WSE payroll for health benefits and workers' compensation insurance provided by third-party insurance carriers.

We use the following measures to analyze changes in ISR:

• Volume - the percentage change in period over period Average WSEs,

• Rate - the weighted average percentage change in fees associated with each of our insurance service offerings,

• Mix - all other changes including the composition of our enrolled WSEs within our insurance service offerings (health plan enrollment), and

• Credit - the weighted average amounts recognized for our previously announced 2022 Credits.

The growth in ISR for the second quarter and first half of 2023 was primarily driven by rate increases. In addition, as part of our 2022 Credit program, we recognized a $25 million reduction in revenue in the second quarter of 2022, which did not recur in 2023. This was partially offset by lower volume due to lower Average WSEs.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Insurance Costs

Insurance costs include insurance premiums for coverage provided by insurance carriers, expenses for claims costs and other risk management and administrative services, reimbursement of claims payments made by insurance carriers or third-party administrators below a predefined deductible limit, and changes in accrued costs related to contractual obligations with our workers' compensation and health benefit carriers.

We use the following measures to analyze changes in insurance costs:

• Volume - the percentage change in period over period Average WSEs,

• Rate - the weighted average percentage change in cost trend associated with each of our insurance service offerings, and

• Mix - all other changes including the composition of our enrolled WSEs within our insurance service offerings (health plan enrollment).

The increase in insurance costs from the second quarter and first half of 2023 was primarily driven by higher costs associated with medical services utilization, in particular outpatient services and pharmacy costs. These trends were partially offset by lower volume due to lower Average WSEs.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Operating Expenses

OE includes cost of providing services (COPS), sales and marketing (S&M), general and administrative (G&A), systems development and programming (SD&P), and depreciation and amortization expenses (D&A).

We had approximately 3,600 corporate employees as of June 30, 2023 primarily across the U.S. but also in India and Canada following our 2022 acquisition of Zenefits. Compensation costs for our colleagues include payroll, payroll taxes, SBC, bonuses, commissions and other payroll- and benefits-related costs. Compensation-related expense represented 63% and 66% of our OE in the second quarters of 2023 and 2022 and 64% and 67% in the first half of 2023 and 2022 , respectively.

Transaction and integration costs associated with our acquisitions of Zenefits and Clarus R+D are included in G&A. These costs include advisory, legal, employee retention costs tied to ongoing employment.

During the second quarter and first half of 2023, OE increased 7% and 11%, respectively, when compared to the same periods in 2022. During the second quarter and first half of 2023, the ratio of OE to total revenues was 20% and 19%, respectively.

% represents portion of compensation related expense included in operating expenses

We analyze and present our OE based upon the business functions COPS, S&M, G&A and SD&P and D&A. The charts below provide a view of the expenses of the business functions. Dollars are presented in millions and percentages represent year-over-year change.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

(in millions)
$229	Q2 2022 Operating Expenses
+3	COPS increased, driven primarily by higher compensation and consulting expenses to support our efforts to improve client experience.
+8	S&M increased, driven primarily by higher advertising and compensation expenses to support sales.
+5	G&A increased, driven primarily by higher technology spend, partially offset by lower compensation expenses.
-3	SD&P decreased, driven primarily by lower compensation and consulting expenses.
+2	D&A increased due to the amortization of intangible assets recognized for the Zenefits and Clarus R+D acquisitions.
$244	Q2 2023 Operating Expenses

(in millions)
$420	YTD 2022 Operating Expenses
+10	COPS increased, driven primarily by higher compensation expense to support WSEs and incremental costs related to our HRIS cloud services.
+32	S&M increased, driven primarily by higher advertising, broker commissions and compensation expenses to support sales.
+1	G&A was largely consistent with the prior year on a YTD basis.
-2	SD&P decreased, driven primarily by lower consulting and technology services expenses.
+7	D&A increased, due to the amortization of intangible assets recognized for the Zenefits and Clarus R+D acquisitions.
$468	YTD 2023 Operating Expenses

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

The primary spend type drivers to the changes in our OE are presented below:

Other Income (Expense)

Other income (expense) consists primarily of interest and dividend income from cash and investments and interest expense on our 3.50% Senior Notes due 2029 (our 2029 Notes) issued in February 2021 and the interest on our temporary draw-down under our 2021 Revolver.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

The growth in interest income for the second quarter and first half of 2023 was primarily driven by higher interest earned on cash deposits due to higher market interest rates in 2023. Interest expense, bank fees and other for the second quarter and first half of 2023 was higher compared to prior period due to the interest on our temporary draw-down under our 2021 Revolver following the Silicon Valley Bank failure.

Income Taxes

Our ETR was 25% and 27% for the second quarter of 2023 and 2022, respectively and 27% and 27% for the first half of 2023 and 2022, respectively. The decrease in rates for the second quarter of 2023 compared with the same period in 2022 was primarily due to increase in tax credits and an increase in tax benefits related to stock-based compensation.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Liquidity and Capital Resources

Liquidity

Liquidity is a measure of our ability to access sufficient cash flows to meet the short-term and long-term cash requirements of our business operations. Our principal source of liquidity for operations is derived from cash provided by operating activities. We rely on cash provided by operating activities to meet our short-term liquidity requirements, which primarily relate to the payment of corporate payroll and other operating costs, and capital expenditures. Our cash flow related to WSE payroll and benefits is generally matched by advance collection from our clients. To minimize the credit risk associated with remitting the payroll and associated taxes and benefits costs, we require PEO clients to prefund the payroll and related payroll taxes and benefits costs.

To ensure that we maintained liquidity during the regional banking liquidity challenges, we drew down the available $495 million of capacity under our 2021 Revolver with $295 million of borrowings outstanding in March 2023, which we subsequently repaid in full in April 2023.

We believe that we can meet our present and reasonably foreseeable operating cash needs and future commitments through existing liquid assets and continuing cash flows from corporate operating activities. We hold both corporate cash and cash associated with WSEs across multiple financial institutions to reduce concentrations of counterparty risk.

Included in our balance sheets are assets and liabilities resulting from transactions directly or indirectly associated with WSEs, including payroll and related taxes and withholdings, our sponsored workers' compensation and health insurance programs, and other benefit programs. Although we are not subject to regulatory restrictions that require us to do so, we distinguish and manage our corporate assets and liabilities separately from those current assets and liabilities held by us to satisfy our employer obligations associated with our WSEs as follows:

(in millions)	June 30, 2023 — Corporate	WSE	Total	December 31, 2022 — Corporate	WSE	Total
Current assets:
Cash and cash equivalents	$ 482	$ —	$ 482	$ 354	$ —	$ 354
Investments	69	—	69	76	—	76
Restricted cash, cash equivalents and investments	21	1,053	1,074	22	1,241	1,263
Other current assets	86	466	552	78	555	633
Total current assets	$ 658	$ 1,519	$ 2,177	$ 530	$ 1,796	$ 2,326
Total current liabilities	$ 188	$ 1,519	$ 1,707	$ 192	$ 1,796	$ 1,988
Working capital	$ 470	$ —	$ 470	$ 338	$ —	$ 338

As of June 30, 2023, we did not have any material off-balance sheet arrangements that are reasonably likely to have a current or future effect on our financial condition, results of operations, liquidity, capital expenditures or capital resources.

Working capital for WSEs related activities

We designate funds to ensure that we have adequate current assets to satisfy our current obligations associated with WSEs. We manage our WSE payroll and benefits obligations through collections of payments from our clients which generally occur two to three days in advance of client payroll dates. We regularly review our short-term obligations associated with our WSEs (such as payroll and related taxes, insurance premium and claim payments) and designate funds required to fulfill these short-term obligations, which we refer to as PFC. PFC is included in current assets as restricted cash, cash equivalents and investments.

We manage our sponsored benefit and workers' compensation insurance obligations by maintaining collateral funds in restricted cash, cash equivalents and investments. These collateral amounts are generally determined at the beginning of each plan year and we may be required by our insurance carriers to adjust our collateral balances when facts and circumstances change. We regularly review our collateral balances with our insurance carriers and anticipate funding further collateral in the future based upon our capital requirements. We classify our restricted cash, cash equivalents and investments as current and noncurrent assets to match against the anticipated timing of payments to carriers.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Working capital for corporate purposes

Corporate working capital as of June 30, 2023 increased $132 million from December 31, 2022, primarily driven by the $128 million increase in corporate unrestricted cash and cash equivalents.

We use our available cash and cash equivalents to satisfy our operational and regulatory requirements and to fund capital expenditures. We believe that we can meet our present and reasonably foreseeable operating cash needs and future commitments through existing liquid assets, continuing cash flows from corporate operating activities and the potential issuance of debt or equity securities. We believe our existing corporate cash and cash equivalents and positive working capital will be sufficient to meet our working capital expenditure needs for at least the next twelve months.

Cash Flows

The following table presents our cash flow activities for the stated periods:

(in millions)	Six Months Ended June 30, — 2023			2022
	Corporate	WSE	Total	Corporate	WSE	Total
Net cash provided by (used in):
Operating activities	$ 255	$ (188)	$ 67	$ 293	$ (168)	$ 125
Investing activities	(31)	—	(31)	(184)	(7)	(191)
Financing activities	(100)	—	(100)	(385)	—	(385)
Net increase (decrease) in cash and cash equivalents, unrestricted and restricted	$ 124	$ (188)	$ (64)	$ (276)	$ (175)	$ (451)
Cash and cash equivalents, unrestricted and restricted:
Beginning of period	$ 406	$ 1,131	$ 1,537	$ 660	$ 1,078	$ 1,738
End of period	$ 530	$ 943	$ 1,473	$ 384	$ 903	$ 1,287
Net increase (decrease) in cash and cash equivalents:
Unrestricted	$ 127	$ —	$ 127	$ (276)	$ —	$ (276)
Restricted	$ (3)	$ (188)	$ (191)	$ —	$ (175)	$ (175)

Operating Activities

Components of net cash provided by (used in) operating activities are as follows:

(in millions)	Six Months Ended June 30, — 2023	2022
Net cash provided by operating activities	$ 67	$ 125
Net cash used in operating activities - WSE	(188)	(168)
Net cash provided by operating activities - Corporate	255	293

The year-over-year change in net cash used in operating activities for WSE purposes was primarily driven by timing of client payments, payments of payroll and payroll taxes, settlement of our previously announced Recovery Credits, and insurance claim activities. We expect the changes in restricted cash and cash equivalents to correspond to WSE cash provided by (or used in) operations as we manage our obligations associated with WSEs through restricted cash.

Our corporate operating cash flows in the first half of June 30, 2023 decreased, when compared to the same period in 2022, primarily due to the timing of our payments of corporate obligations.

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

Investing Activities

Cash used in investing activities for the periods presented below primarily consisted of purchases of investments, capital expenditures and acquisition of business, partially offset by proceeds from the sale and maturity of investments.

(in millions)	Six Months Ended June 30, — 2023	2022
Investments:
Purchases of investments	$ (170)	$ (157)
Proceeds from sale and maturity of investments	173	175
Acquisition of subsidiary	—	(183)
Cash provided by (used in) investments	$ 3	$ (165)
Cash used in capital expenditures	$ (34)	$ (26)
Cash used in investing activities	$ (31)	$ (191)

Investments

We invest a portion of available cash in investment-grade securities with effective maturities less than five years that are classified on our balance sheets as investments. We consider industry and issuer concentrations in our investment policy.

We also invest funds held as collateral to satisfy our long-term obligation towards workers' compensation liabilities. These investments are classified on our balance sheets as restricted cash, cash equivalents and investments. We review the amount and the anticipated holding period of these investments regularly in conjunction with our estimated long-term workers' compensation liabilities and anticipated claims payment trend. At June 30, 2023, our investments had a weighted average duration of less than two years and an average S&P credit rating of AA.

As of June 30, 2023, we held approximately $1.9 billion in restricted and unrestricted cash, cash equivalents and investments, of which $482 million was unrestricted cash and cash equivalents and $215 million was unrestricted investments. Refer to Note 2 in the condensed consolidated financial statements and related notes included in this Form 10-Q.

Capital Expenditures

During the first half of June 30, 2023 and 2022, we continued to make investments in software and hardware and we enhanced our existing service offerings and technology platform. We expect capital investments in our software and hardware to continue in the future.

We had lower cash used in investing activities in the first half of 2023 as compared the same period in 2022 primarily as our acquisition of Zenefits occurred in the first quarter of 2022.

Financing Activities

Net cash used in financing activities in the first half of 2023 and 2022 consisted of our debt and equity-related activities.

(in millions)	Six Months Ended June 30, — 2023	2022
Financing activities
Repurchase of common stock, net of issuance costs	(100)	(385)
Revolver drawdown	495	—
Revolver repayment	(495)	—
Cash used in financing activities	$ (100)	$ (385)

In February 2023, our board of directors authorized a $300 million incremental increase to our ongoing stock repurchase program initiated in May 2014. In July 2023, our board of directors authorized a further $1 billion incremental increase to this stock repurchase program. We use this program to return value to our stockholders and to offset dilution from the issuance of stock under our equity-based incentive plan and employee purchase plan.

During the first half of June 30, 2023, we repurchased 1,265,889 shares of our common stock for approximately $99 million through our stock repurchase program in addition to 53,721 shares acquired to satisfy tax withholding

MANAGEMENT'S DISCUSSION AND ANALYSIS Table of Contents

obligations related to stock based compensation vesting. As of June 30, 2023, approximately $446 million remained available for repurchase under all authorizations by our board of directors. We plan to use current cash and cash generated from ongoing operating activities to fund this stock repurchase program.

In March 2023, to ensure that we maintained liquidity during the regional banking liquidity challenges, we drew down the available $495 million of capacity under our 2021 Revolver. As concerns about market liquidity subsided, we repaid $200 million in March and $295 million in April. As of June 30, 2023, we had no borrowings outstanding under the 2021 Revolver.

Capital Resources

As of June 30, 2023, $500 million aggregate principal of our 2029 Notes was outstanding. The Indenture governing the 2029 Notes includes restrictive covenants limiting our ability to: (i) create liens on certain assets to secure debt; (ii) grant subsidiary guarantees of certain debt without also providing a guarantee of the 2029 Notes; and (iii) consolidate or merge with or into, or sell or otherwise dispose of all or substantially all of our assets to, another person, subject, in each case, to certain customary exceptions.

Our 2021 Credit Agreement includes a $500 million revolving credit facility of which $295 million remained outstanding as of March 2023. This amount was subsequently fully repaid in April 2023. The 2021 Credit Agreement includes negative covenants that limit our ability to incur indebtedness and liens, sell assets and make restricted payments, including dividends and investments, subject to certain exceptions. In addition, the 2021 Credit Agreement also contains other customary affirmative and negative covenants and customary events of default. The 2021 Credit Agreement also contains a financial covenant that requires the Company to maintain certain maximum total net leverage ratios.

We were in compliance with all financial covenants under our 2021 Credit Agreement at June 30, 2023.

Critical Accounting Policies, Estimates and Judgments

There have been no material changes to our critical accounting policies, estimates and judgments as discussed in our 2022 Form 10-K.

Recent Accounting Pronouncements

There have been no material changes to our recent accounting pronouncements as discussed in our 2022 Form 10-K.

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK AND CONTROLS AND PROCEDURES Table of Contents

Quantitative and Qualitative Disclosures About Market Risk

Our exposure to changes in interest rates relates primarily to our investment portfolio. Changes in U.S. interest rates affect the interest earned on the Company's cash, cash equivalents and the fair value of our investments.

Our cash equivalents consist primarily of money market mutual funds, which are not significantly exposed to interest rate risk. Our investments are subject to interest rate risk because these securities generally include a fixed interest rate. As a result, the market values of these securities are affected by changes in prevailing interest rates. We attempt to limit our exposure to interest rate risk and credit risk by investing in instruments that meet the minimum credit quality, liquidity, diversification and other requirements of our investment policy. Our investments consist of liquid, investment-grade securities. The risk of rate changes on investment balances was not material at June 30, 2023 and December 31, 2022.

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK AND CONTROLS AND PROCEDURES Table of Contents

Controls and Procedures

Evaluation of Disclosure Controls and Procedures

We have, with the participation of our Chief Executive Officer (CEO) and our Chief Financial Officer (CFO), evaluated the effectiveness of our disclosure controls and procedures as of June 30, 2023, as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, or the Exchange Act.

Based on the evaluation of our disclosure controls and procedures as of June 30, 2023, our CEO and CFO have concluded that the Company’s disclosure controls and procedures were effective as of such date in ensuring that (i) information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, including the CEO and CFO, to allow timely decisions regarding required disclosure and (ii) such information is recorded, processed, summarized and reported within the time periods specified in the SEC rules and forms.

We have concluded that the condensed consolidated financial statements included in this Quarterly Report on Form 10-Q fairly present, in all material respects, our financial position, results of operations and cash flows for the periods presented in conformity with GAAP.

Changes in Internal Control Over Financial Reporting

There were no changes in our internal control over financial reporting identified in connection with the evaluation required by Rule 13a-15(d) and 15d-15(d) of the Exchange Act that occurred during the quarter ended June 30, 2023, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Limitations on Effectiveness of Controls and Procedures

In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. In addition, the design of disclosure controls and procedures must reflect the fact that there are resource constraints and that management is required to apply judgment in evaluating the benefits of possible controls and procedures relative to their costs.

FINANCIAL STATEMENTS Table of Contents

TRINET GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME (Unaudited)

(in millions except per share data)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Professional service revenues	$ 177	$ 182	$ 382	$ 376
Insurance service revenues	1,032	1,018	2,073	2,042
Total revenues	1,209	1,200	2,455	2,418
Insurance costs	868	852	1,720	1,675
Cost of providing services	79	76	156	146
Sales and marketing	70	62	139	107
General and administrative	60	55	103	102
Systems development and programming	17	20	34	36
Depreciation and amortization of intangible assets	18	16	36	29
Total costs and operating expenses	1,112	1,081	2,188	2,095
Operating income	97	119	267	323
Other income (expense):
Interest expense, bank fees and other	( 6 )	( 5 )	( 13 )	( 11 )
Interest income	20	2	38	3
Income before provision for income taxes	111	116	292	315
Income taxes	28	31	78	85
Net income	$ 83	$ 85	$ 214	$ 230
Other comprehensive loss, net of income taxes	( 4 )	( 3 )	( 1 )	( 11 )
Comprehensive income	$ 79	$ 82	$ 213	$ 219
Net income per share:
Basic	$ 1.40	$ 1.36	$ 3.58	$ 3.62
Diluted	$ 1.38	$ 1.35	$ 3.56	$ 3.58
Weighted average shares:
Basic	60	62	60	64
Diluted	60	63	60	64

See accompanying notes.

FINANCIAL STATEMENTS Table of Contents

TRINET GROUP, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited)

	June 30,	December 31,
(in millions, except share and per share data)	2023	2022
ASSETS
Current assets:
Cash and cash equivalents	$ 482	$ 354
Investments	69	76
Restricted cash, cash equivalents and investments	1,074	1,263
Accounts receivable, net	18	19
Unbilled revenue, net	363	375
Prepaid expenses, net	72	71
Other payroll assets	54	122
Other current assets	45	46
Total current assets	2,177	2,326
Restricted cash, cash equivalents and investments, noncurrent	157	153
Investments, noncurrent	146	151
Property and equipment, net	29	24
Operating lease right-of-use asset	27	31
Goodwill	462	462
Software and other intangible assets, net	156	163
Other assets	136	133
Total assets	$ 3,290	$ 3,443
Liabilities and stockholders' equity
Current liabilities:
Accounts payable and other current liabilities	$ 100	$ 98
Client deposits and other client liabilities	78	106
Accrued wages	437	437
Accrued health insurance costs, net	170	174
Accrued workers' compensation costs, net	51	54
Payroll tax liabilities and other payroll withholdings	846	1,087
Operating lease liabilities	15	15
Insurance premiums and other payables	10	17
Total current liabilities	1,707	1,988
Long-term debt, noncurrent	496	496
Accrued workers' compensation costs, noncurrent, net	122	128
Deferred taxes	7	8
Operating lease liabilities, noncurrent	33	41
Other non-current liabilities	10	7
Total liabilities	2,375	2,668
Commitments and contingencies (see Note 6 )
Stockholders' equity:
Preferred stock	—	—
($ 0.000025 par value per share; 20,000,000 shares authorized; no shares issued or outstanding at June 30, 2023 and December 31, 2022)
Common stock and additional paid-in capital	934	899
($ 0.000025 par value per share; 750,000,000 shares authorized; 59,674,960 and 60,555,661 shares issued and outstanding at June 30, 2023 and December 31, 2022, respectively)
Accumulated deficit	( 13 )	( 119 )
Accumulated other comprehensive loss	( 6 )	( 5 )
Total stockholders' equity	915	775
Total liabilities & stockholders' equity	$ 3,290	$ 3,443

See accompanying notes.

FINANCIAL STATEMENTS Table of Contents

TRINET GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (Unaudited)

(in millions)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Total Stockholders' Equity, beginning balance	$ 825	$ 695	$ 775	$ 881
Common Stock and Additional Paid-In Capital
Beginning balance	910	837	899	808
Issuance of common stock from exercise of stock options	1	1	1	1
Issuance of common stock for employee stock purchase plan	6	5	6	5
Issuance of common stock for the acquisition of Zenefits	—	—	—	17
Stock based compensation expense	17	18	28	30
Ending balance	934	861	934	861
Retained Earnings (Accumulated Deficit)
Beginning balance	( 83 )	( 133 )	( 120 )	74
Net income	83	85	214	230
Repurchase of common stock	( 8 )	( 33 )	( 98 )	( 382 )
Awards effectively repurchased for required employee withholding taxes	( 5 )	( 5 )	( 9 )	( 8 )
Ending balance	( 13 )	( 86 )	( 13 )	( 86 )
Accumulated Other Comprehensive Income
Beginning balance	( 2 )	( 9 )	( 5 )	( 1 )
Other comprehensive loss	( 4 )	( 3 )	( 1 )	( 11 )
Ending balance	( 6 )	( 12 )	( 6 )	( 12 )
Total Stockholders' Equity, ending balance	$ 915	$ 763	$ 915	$ 763

See accompanying notes.

FINANCIAL STATEMENTS Table of Contents

TRINET GROUP, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)

(in millions)	Six Months Ended June 30, — 2023	2022
Operating activities
Net income	$ 214	$ 230
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization of intangible assets	36	29
Amortization of deferred costs	20	18
Amortization of ROU asset, lease modification, impairment, and abandonment	2	6
Stock based compensation	28	30
Other	2	2
Changes in operating assets and liabilities:
Accounts receivable, net	( 1 )	8
Unbilled revenue, net	12	16
Other assets and prepaid expenses, net	( 24 )	( 17 )
Other payroll assets	68	( 4 )
Accounts payable and other liabilities	—	2
Client deposits and other client liabilities	( 27 )	( 23 )
Accrued wages	—	196
Accrued health insurance costs, net	( 5 )	( 23 )
Accrued workers' compensation costs, net	( 9 )	( 9 )
Payroll taxes payable and other payroll withholdings	( 241 )	( 328 )
Operating lease liabilities	( 8 )	( 8 )
Net cash provided by operating activities	67	125
Investing activities
Purchases of marketable securities	( 170 )	( 157 )
Proceeds from sale and maturity of marketable securities	173	175
Acquisitions of property and equipment	( 34 )	( 26 )
Acquisition of subsidiary, net of cash acquired	—	( 183 )
Net cash used in investing activities	( 31 )	( 191 )
Financing activities
Repurchase of common stock	( 98 )	( 382 )
Proceeds from issuance of common stock	7	5
Revolver drawdown	495	—
Revolver repayment	( 495 )	—
Awards effectively repurchased for required employee withholding taxes	( 9 )	( 8 )
Net cash used in financing activities	( 100 )	( 385 )
Net decrease in cash and cash equivalents, unrestricted and restricted	( 64 )	( 451 )
Cash and cash equivalents, unrestricted and restricted:
Beginning of period	1,537	1,738
End of period	$ 1,473	$ 1,287
Supplemental disclosures of cash flow information
Interest paid	$ 12	$ 9
Income taxes paid, net	$ 58	$ 37
Supplemental schedule of noncash investing and financing activities
Payable for purchase of property and equipment	$ 5	$ 3

See accompanying notes.

FINANCIAL STATEMENTS Table of Contents

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

NOTE 1. DESCRIPTION OF BUSINESS AND SIGNIFICANT ACCOUNTING POLICIES

Description of Business

TriNet Group, Inc. (TriNet, or the Company, we, our and us) provides comprehensive HCM solutions for small and medium-size businesses under both a co-employment model and an administrative services only model. These HCM solutions include multi-state payroll processing and tax administration, employee benefits programs, including health insurance and retirement plans, workers' compensation insurance and claims management, employment and benefit law compliance, and other HR-related services. Through our PEO service model, we are the employer of record for certain employment-related administrative and regulatory purposes for the worksite employees (WSEs), including:

• compensation through wages and salaries,

• certain employer payroll-related tax payments,

• employee payroll-related tax withholdings and payments,

• employee benefit programs, including health and life insurance, and others, and

• workers' compensation coverage.

Our clients are responsible for the day-to-day job responsibilities of the WSEs.

Through our HCM services model, we provide cloud-based HCM services to small and medium-size businesses that allows them to manage hiring, onboarding and managing employee information, payroll processing and payroll tax administration, health insurance, and other benefits, from a single cloud-based software platform. We are not the co-employer or employer of record for such users.

We operate in one reportable segment. All of our service revenues are generated from external clients. Less than 1 % of our revenue is generated outside of the U.S.

Basis of Presentation

These unaudited condensed consolidated financial statements and accompanying notes have been prepared in accordance with accounting principles generally accepted in the United States of America for interim financial reporting and the instructions to Form 10-Q and Rule 10-01 of Regulation S-X of the Rules and Regulations of the Securities and Exchange Commission. Certain information and note disclosures included in our annual financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, the condensed consolidated financial statements reflect all adjustments, that are normal and recurring in nature, necessary for fair financial statement presentation. The results of operations for the three and six months ended June 30, 2023 are not necessarily indicative of the operating results anticipated for the full year. These financial statements should be read in conjunction with the audited Consolidated Financial Statements included in Part II, Item 8. Financial Statements and Supplementary Data of our Annual Report on Form 10-K for the year ended December 31, 2022 (2022 Form 10-K). Certain prior year amounts have been reclassified to conform to current period presentation.

Reclassifications

Certain prior year amounts within operating activities of the Consolidated Statement of Cash Flows have been reclassified to conform to current period presentation. In particular, the amortization of deferred costs, consisting of costs to obtain contracts with customers, cloud computing implementation and debt issuance costs, were previously included in depreciation and amortization and are now separately classified as Amortization of deferred costs.

Use of Estimates

The preparation of financial statements in conformity with GAAP requires us to make estimates and assumptions that affect certain reported amounts and related disclosures.

These estimates are based on historical experience and on various other assumptions that we believe to be reasonable from the facts available to us. Some of the assumptions are highly uncertain at the time of estimation. To the extent actual experience differs from the assumptions used, our condensed consolidated financial statements could be materially affected.

FINANCIAL STATEMENTS Table of Contents

Revenue Recognition

Variable Consideration and Pricing Allocation

From time to time, we may offer credits to our clients considered to be variable consideration. Incentive credits related to contract renewals are recorded as a reduction to revenue as part of the transaction price at contract inception and are allocated among the performance obligations based on their relative standalone selling prices.

We allocate the total transaction price to each performance obligation based on the estimated relative standalone selling prices of the promised services underlying each performance obligation. The transaction price for the payroll and payroll tax processing performance obligations is determined upon establishment of the contract that contains the final terms of the arrangement, including the description and price of each service purchased. The estimated service fee is determined based on observable inputs and include the following key assumptions: target profit margin, pricing strategies including the mix of services purchased and competitive factors, and client and industry specifics.

The fees for access to health benefits and workers' compensation insurance performance obligations is determined during the new client on-boarding and enrollment processes based on the types of benefits coverage the WSEs have elected and the applicable risk profile of the client. We estimate our service fees based on actuarial forecasts of our expected insurance premiums and loss sensitive premium costs and amounts to cover our costs to administer these programs.

We require our clients to prefund payroll and related taxes and other withholding liabilities before payroll is processed or due for payment. Under the provision of our contracts with clients, we generally will process the payment of a client’s payroll only when the client successfully funds the amount required. As a result, there is no financing arrangement for the contracts. However, certain contracts to provide payroll and payroll tax processing services permit the client to pay certain payroll tax components ratably over periods of up to 12 months rather than as payroll tax is otherwise determined and due, which may be considered a significant financing arrangement under ASC Topic 606. However, as the period between our performing the service under the contract and when the client pays for the service is less than one year, we have elected, as a practical expedient, not to adjust the transaction price.

In previous years, we created our previously announced Recovery Credits to assist in the economic recovery of our existing PEO clients and enhance our ability to retain these clients. These credits were based on the performance of our insurance costs and were recorded as a reduction to insurance services revenues and included in client deposits and other client liabilities on the balance sheet. The change in balance for the liability for credits previously accrued is the following:

(in millions)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Balance at beginning of period	$ 67	$ 35	$ 75	$ 48
(+) Accruals	—	25	—	25
(-) Distributions to clients	( 17 )	( 34 )	( 25 )	( 47 )
Balance at end of period	$ 50	$ 26	$ 50	$ 26

Accrued Health Insurance Costs

We sponsor and administer a number of employee benefit plans for our PEO WSEs, including group health, dental, and vision as an employer plan sponsor under section 3(5) of the ERISA. In the six months ended June 30, 2023, the majority of our group health insurance costs related to risk-based plans. Our remaining group health insurance costs were for guaranteed-cost policies.

Accrued health insurance costs are established to provide for the estimated unpaid costs of reimbursing the carriers for paying claims within the deductible layer in accordance with risk-based health insurance policies. These accrued costs include estimates for reported losses, plus estimates for claims incurred but not paid. We assess accrued health insurance costs regularly based upon actuarial studies that include other relevant factors such as current and historical claims payment patterns, plan enrollment and medical trend rates.

FINANCIAL STATEMENTS Table of Contents

In certain carrier contracts we are required to prepay our obligations for the expected claims activity for subsequent periods. These prepaid balances by agreement permit net settlement of obligations and offset the accrued health insurance costs . As of June 30, 2023 and December 31, 2022, prepayments and miscellaneous receivables offsetting accrued health insurance costs were $ 59 million and $ 57 million, respectively. When the prepaid amount is in excess of our recorded liability the net asset position is included in prepaid expenses. As of June 30, 2023 and December 31, 2022, accrued health insurance costs offsetting prepaid expenses were $ 77 million and $ 73 million, respectively.

FINANCIAL STATEMENTS Table of Contents

NOTE 2. CASH, CASH EQUIVALENTS AND INVESTMENTS - UNRESTRICTED AND RESTRICTED

Under the terms of the agreements with certain of our workers' compensation and health benefit insurance carriers, we are required to maintain collateral in trust accounts for the benefit of specified insurance carriers and to reimburse the carriers’ claim payments within our deductible layer. We invest a portion of the collateral amounts in marketable securities. We report the current and noncurrent portions of these trust accounts as restricted cash, cash equivalents and investments on the consolidated balance sheets.

We require our clients to prefund their payroll and related taxes and other withholding liabilities before payroll is processed or due for payment. This prefund is included in restricted cash, cash equivalents and investments as payroll funds collected, which is designated to pay pending payrolls, payroll tax liabilities and other payroll withholdings.

We also invest available corporate funds, primarily in fixed income securities which meet the requirements of our corporate investment policy and are classified as available for sale (AFS).

Our total cash, cash equivalents and investments are summarized below:

(in millions)	June 30, 2023 — Cash and cash equivalents	Available-for-sale marketable securities	Total	Cash and cash equivalents	Available-for-sale marketable securities	Total
Cash and cash equivalents	$ 482	$ —	$ 482	$ 354	$ —	$ 354
Investments	—	69	69	—	76	76
Restricted cash, cash equivalents and investments:
Payroll funds collected	875	—	875	1,062	—	1,062
Collateral for health benefits claims	31	110	141	29	110	139
Collateral for workers' compensation claims	55	—	55	58	—	58
Other security deposits	3	—	3	4	—	4
Total restricted cash, cash equivalents and investments	964	110	1,074	1,153	110	1,263
Investments, noncurrent	—	146	146	—	151	151
Restricted cash, cash equivalents and investments, noncurrent
Collateral for workers' compensation claims	24	130	154	27	123	150
Other security deposits	3	—	3	3	—	3
Total	$ 1,473	$ 455	$ 1,928	$ 1,537	$ 460	$ 1,997

FINANCIAL STATEMENTS Table of Contents

NOTE 3. I NVESTMENTS

The following tables summarize our financial instruments by significant categories and fair value measurement on a recurring basis as of June 30, 2023 and December 31, 2022 and the amortized cost, gross unrealized gains, gross unrealized losses, fair value of our AFS investments:

(in millions)	Fair Value Level	Amortized Cost	Gross Unrealized Gains	Gross Unrealized Losses	Fair Value	Cash and Cash Equivalents	Investments	Restricted Cash, Cash Equivalents and Investments
June 30, 2023
Cash equivalents:
Money market mutual funds	Level 1	$ 163	$ —	$ —	$ 163	$ 77	$ —	$ 86
U.S. treasuries	Level 2	26	—	—	26	26	—	—
Total cash equivalents		189	—	—	189	103	—	86
AFS Investments:
Asset-backed securities	Level 2	47	—	( 2 )	45	—	45	—
Corporate bonds	Level 2	122	—	( 1 )	121	—	96	25
Agency securities	Level 2	36	—	( 1 )	35	—	6	29
U.S. treasuries	Level 2	245	—	( 3 )	242	—	62	180
Certificate of deposit	Level 2	6	—	—	6	—	—	6
Other debt securities	Level 2	6	—	—	6	—	6	—
Total AFS Investments		$ 462	$ —	$ ( 7 )	$ 455	$ —	$ 215	$ 240

(in millions)	Fair Value Level	Amortized Cost	Gross Unrealized Gains	Gross Unrealized Losses	Fair Value	Cash and Cash Equivalents	Investments	Restricted Cash, Cash Equivalents and Investments
December 31, 2022
Cash equivalents:
Money market mutual funds	Level 1	$ 314	$ —	$ —	$ 314	$ 225	$ —	$ 89
U.S. treasuries	Level 2	18	—	—	18	18	—	—
Total cash equivalents		332	—	—	332	243	—	89
AFS Investments:
Asset-backed securities	Level 2	42	—	( 2 )	40	—	40	—
Corporate bonds	Level 2	140	—	( 1 )	139	—	112	27
Agency securities	Level 2	33	—	( 1 )	32	—	5	27
U.S. treasuries	Level 2	229	—	—	229	—	62	167
Certificate of deposit	Level 2	12	—	—	12	—	—	12
Other debt securities	Level 2	8	—	—	8	—	7	1
Total AFS Investments		$ 464	$ —	$ ( 4 )	$ 460	$ —	$ 226	$ 234

Fair Value of Financial Instruments

We use an independent pricing source to determine the fair value of our securities. The independent pricing source utilizes various pricing models for each asset class, including the market approach. The inputs and assumptions for the pricing models are market observable inputs including trades of comparable securities, dealer quotes, credit spreads, yield curves and other market-related data.

We have not adjusted the prices obtained from the independent pricing service and we believe the prices received from the independent pricing service are representative of the prices that would be received to sell the assets at the measurement date (exit price).

FINANCIAL STATEMENTS Table of Contents

The carrying value of the Company's cash equivalents and restricted cash equivalents approximate their fair values due to their short-term maturities.

We did not have any Level 3 financial instruments recognized in our Balance sheets as of June 30, 2023 and December 31, 2022. There were no transfers between levels as of June 30, 2023 and December 31, 2022.

Sales and Maturities

The fair value of debt investments by contractual maturity are shown below:

(in millions)	June 30, 2023
One year or less	$ 84
Over one year through five years	341
Over five years through ten years	11
Over ten years	19
Total fair value	$ 455

The gross proceeds from sales and maturities of AFS securities for the three and six months ended June 30, 2023 and June 30, 2022 are presented below. We had immaterial gross realized gains and losses from sales of investments for the first half of 2023 and 2022.

(in millions)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Gross proceeds from sales	$ 52	$ 21	$ 84	$ 43
Gross proceeds from maturities	45	83	89	132
Total	$ 97	$ 104	$ 173	$ 175

Fair Value of Long-Term Debt

The fair value of our 2029 Notes was obtained from a third-party pricing service and is based on observable market inputs. As such, the fair value of the senior notes is considered Level 2 in the hierarchy for fair value measurement. As of June 30, 2023, our 2029 Notes were carried at their cost, net of issuance costs, and had a fair value of $ 436 million.

NOTE 4. ACCRUED WORKERS' COMPENSATION COSTS

The following table summarizes the accrued workers’ compensation cost activity for the three and six months ended June 30, 2023 and 2022:

(in millions)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Total accrued costs, beginning of period	$ 187	$ 199	$ 189	$ 198
Incurred
Current year	18	16	34	33
Prior years	( 17 )	( 15 )	( 23 )	( 20 )
Total incurred	1	1	11	13
Paid
Current year	( 1 )	( 2 )	( 2 )	( 2 )
Prior years	( 9 )	( 9 )	( 20 )	( 20 )
Total paid	( 10 )	( 11 )	( 22 )	( 22 )
Total accrued costs, end of period	$ 178	$ 189	$ 178	$ 189

FINANCIAL STATEMENTS Table of Contents

The following summarizes workers' compensation liabilities on the condensed consolidated balance sheets:

(in millions)	June 30, 2023	December 31, 2022
Total accrued costs, end of period	$ 178	$ 189
Collateral paid to carriers and offset against accrued costs	( 5 )	( 7 )
Total accrued costs, net of carrier collateral offset	$ 173	$ 182
Payable in less than 1 year (net of collateral paid to carriers of $ 1 and $ 2 at June 30, 2023 and December 31, 2022, respectively)	$ 51	$ 54
Payable in more than 1 year (net of collateral paid to carriers of $ 4 and $ 5 at June 30, 2023 and December 31, 2022, respectively)	122	128
Total accrued costs, net of carrier collateral offset	$ 173	$ 182

Incurred claims related to prior years represents changes in estimates for ultimate losses on workers' compensation claims. For the three and six months ended June 30, 2023, the favorable development is due to lower than expected reported claim frequency and severity for the more recent years.

As of June 30, 2023 and December 31, 2022, we had $ 43 million for both periods of collateral held by insurance carriers of which $ 5 million and $ 7 million at June 30, 2023 and December 31, 2022, respectively was offset against accrued workers' compensation costs as the agreements permit and are net settled of insurance obligations against collateral held.

NOTE 5. LONG-TERM DEBT AND REVOLVING CREDIT AGREEMENTS

In March 2023, as a precaution to ensure we maintained liquidity during the uncertainty of the banking crisis that followed the failure of Silicon Valley Bank, we drew down the available $ 495 million of capacity under our 2021 Revolver. As concerns about market liquidity subsided, we repaid $ 200 million in March and the remaining $ 295 million in April. As of June 30, 2023, we had no borrowings outstanding under the 2021 Revolver.

The annual interest rate for borrowings under our 2021 Revolver was previously calculated based on an applicable LIBOR tenor of our choosing, plus a margin of 1.25 % to 2.00 %, or, at our option, the alternative base rate (ABR), plus a margin of 0.25 % to 1.00 %. In the second quarter of 2023, we replaced the interest rate based on LIBOR and related LIBOR-based mechanics with an interest rate based on the forward-looking Secured Overnight Financing Rate (Term SOFR). Term SOFR loans will be charged interest at the Term SOFR rate (subject to a 0.00 % floor), plus a margin between 1.25 % and 2.00 %, depending on the borrower’s total net leverage ratio, plus a credit adjustment spread of 10 basis points for all tenors (such Term SOFR rate plus the credit adjustment spread, the "Adjusted Term SOFR Rate"). The applicable Term SOFR or ABR margin is based on our Total Leverage Ratio, as defined in the 2021 Credit Agreement. The ABR is the highest of (a) the applicable Federal Reserve Bank of New York rate in effect on such day (which rate is the greater of the Federal funds Effective Rate in effect on such day and the Overnight Bank Funding Rate in effect on such day), as defined in our 2021 Credit Agreement plus 0.50 % (b) the prime rate in effect on such day, and (c) the Adjusted Term SOFR Rate for a one month interest period, as published two U.S. Government Securities Business Days prior to such day daily plus 1.00 %. The interest rate for 2023 borrowings under our 2021 Revolver was 7.875 % - 8.125 %.

In the event TriNet Group, Inc. receives a Corporate Issuer Credit Rating that is one level below investment grade rating or higher from at least two Nationally Recognized Statistical Rating Organizations, then rating based pricing applies and, for so long as rating-based pricing applies, irrespective of the Total Leverage Ratio, the Term SOFR margin will be 1.125 % and the ABR margin will be 0.125 %.

The indenture governing our 2029 Notes includes restrictive covenants limiting our ability to: (i) create liens on certain assets to secure debt; (ii) grant a subsidiary guarantee of certain debt without also providing a guarantee of the 2029 Notes; and (iii) consolidate or merge with or into, or sell or otherwise dispose of all or substantially all of our assets to, another person, subject, in each case, to certain customary exceptions.

The 2021 Credit Agreement includes negative covenants that limit our ability to incur indebtedness and liens, sell assets and make restricted payments, including dividends and investments, subject to certain exceptions. In addition, the 2021 Credit Agreement also contains other customary affirmative and negative covenants and customary events of default. The 2021 Credit Agreement also contains a financial covenant that requires the Company to maintain certain maximum total net leverage ratios. We were in compliance with all financial covenants under the 2021 Credit Agreement at June 30, 2023.

FINANCIAL STATEMENTS Table of Contents

NOTE 6. COMMITMENTS AND CONTINGENCIES

Contingencies

On September 29, 2020, a class action was filed in the United States District Court for the Middle District of Florida against the directors of certain TriNet subsidiaries and other TriNet employees on behalf of a putative class of participants in two retirement plans available to TriNet’s eligible worksite employees, the TriNet 401(k) Plan and the TriNet Select 401(k) Plan. The complaint is similar to claims recently brought against a number of employers including PEOs and generally alleges that the defendants violated certain fiduciary obligations to Plan participants under the Employee Retirement Income Security Act of 1974 with respect to overseeing plan investment and recordkeeping fees. On October 21, 2022, the court issued an order declining to certify a class with respect to claims against the TriNet 401(k) Plan, but certified a class with respect to claims against the TriNet Select 401(k) Plan. On April 26, 2023, the court entered an order granting TriNet's motion for summary judgment on all remaining claims. No appeal was timely filed and the matter is closed.

We are and, from time to time, have been and may in the future become involved in various litigation matters, legal proceedings, and claims arising in the ordinary course of our business, including disputes with our clients or various class action, collective action, representative action, and other proceedings arising from the nature of our co-employment relationship with our clients and WSEs in which we are named as a defendant. In addition, due to the nature of our co-employment relationship with our clients and WSEs, we could be subject to liability for federal and state law violations, even if we do not participate in such violations. While our agreements with our clients contain indemnification provisions related to the conduct of our clients, we may not be able to avail ourselves of such provisions in every instance. We have accrued our current best estimates of probable losses with respect to these matters, which are individually and in aggregate immaterial to our consolidated financial statements.

While the outcome of the matters described above cannot be predicted with certainty, management currently does not believe that any such claims or proceedings will have a materially adverse effect on our consolidated financial position, results of operations, or cash flows. However, the unfavorable resolution of any particular matter or our reassessment of our exposure for any of the above matters based on additional information obtained in the future could have a material impact on our consolidated financial position, results of operations, or cash flows.

NOTE 7. STOCK BASED COMPENSATION

Restricted Stock Units (RSUs)

Time-based RSUs generally vest over a four-year term. Performance-based RSUs are subject to vesting requirements and are earned, in part, based on certain financial performance metrics as defined in the grant notice. Actual number of shares earned may range from 0 % to 200 % of the target award. Performance-based awards granted in 2023 and 2022 are earned based on a single-year performance period subject to subsequent multi-year time-based vesting with 50 % of the shares earned vesting in one year after the performance period and the remaining shares in the year after. RSUs are generally forfeited if the participant terminates service prior to vesting.

FINANCIAL STATEMENTS Table of Contents

The following tables summarize RSU activity for the six months ended June 30, 2023:

Time-based RSUs

	Total Number of RSUs	Total Number of Shares	Weighted-Average Grant Date Fair Value
Nonvested at December 31, 2022	1,198,561	1,198,561	$ 80.75
Granted	748,096	748,096	77.22
Vested	( 302,926 )	( 302,926 )	76.34
Forfeited	( 64,172 )	( 64,172 )	82.91
Nonvested at June 30, 2023	1,579,559	1,579,559	$ 79.53

Performance-based RSUs

	Total Number of RSUs	Total Number of Shares	Weighted-Average Grant Date Fair Value
Nonvested at December 31, 2022	202,586	202,586	$ 86.82
Granted	177,067	177,067	79.05
Nonvested at June 30, 2023	379,653	379,653	$ 83.20

Stock Based Compensation

Stock based compensation expense for stock-based awards made to our employees pursuant to our equity plans were as follows:

(in millions)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Cost of providing services	$ 4	$ 4	$ 7	$ 6
Sales and marketing	2	2	4	3
General and administrative	10	11	15	19
Systems development and programming costs	1	1	2	2
Total stock based compensation expense	$ 17	$ 18	$ 28	$ 30
Total stock based compensation capitalized	$ —	$ —	$ 1	$ —

NOTE 8. STOCKHOLDERS’ EQUITY

Common Stock

The following table shows the beginning and ending balances of our issued and outstanding common stock for the three and six months ended June 30, 2023 and 2022:

	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Shares issued and outstanding, beginning balance	59,522,954	62,258,896	60,555,661	65,968,224
Issuance of common stock from vested restricted stock units	167,852	170,358	302,926	296,880
Issuance of common stock from exercise of stock options	41,876	43,700	81,667	72,389
Issuance of common stock for employee stock purchase plan	104,017	73,808	104,017	73,808
Issuance of common stock for the acquisition of Zenefits	—	—	—	193,221
Repurchase of common stock	( 108,018 )	( 408,478 )	( 1,265,889 )	( 4,419,423 )
Awards effectively repurchased for required employee withholding taxes	( 53,721 )	( 50,981 )	( 103,422 )	( 97,796 )
Shares issued and outstanding, ending balance	59,674,960	62,087,303	59,674,960	62,087,303

Stock Repurchases

FINANCIAL STATEMENTS Table of Contents

In February 2020, our board of directors authorized a $ 300 million incremental increase to our ongoing stock repurchase program. In February 2022 and November 2022, our board of directors authorized a further $ 300 million and $ 200 million, respectively, incremental increase to this stock repurchase program. In February 2023 and July 2023, our board of directors authorized a further $ 300 million and $ 1 billion, respectively, incremental increase to this stock repurchase program. This repurchase authorization has no expiration.

NOTE 9. INCOME TAXES

Our ETR was 25 % and 27 % for the second quarter of 2023 and 2022, respectively and 27 % and 27 % for the first half of 2023 and 2022, respectively. The decrease in rates for the second quarter of 2023 compared with the same period in 2022 was primarily due to increase in tax credits and an increase in tax benefits related to stock-based compensation.

We are subject to tax in U.S. federal and various state and local jurisdictions, as well as Canada and India. We are open to federal and significant state income tax examinations for tax years 2016 and subsequent years.

NOTE 10. EARNINGS PER SHARE

Basic EPS is computed based on the weighted average shares of common stock outstanding during the period. Diluted EPS is computed based on those shares used in the basic EPS computation, plus potentially dilutive shares issuable under our equity-based compensation plans using the treasury stock method. Shares that are potentially anti-dilutive are excluded.

The following table presents the computation of our basic and diluted EPS attributable to our common stock:

(in millions, except per share data)	Three Months Ended June 30, — 2023	2022	Six Months Ended June 30, — 2023	2022
Net income	$ 83	$ 85	$ 214	$ 230
Weighted average shares of common stock outstanding	60	62	60	64
Basic EPS	$ 1.40	$ 1.36	$ 3.58	$ 3.62
Net income	$ 83	$ 85	$ 214	$ 230
Weighted average shares of common stock outstanding	60	62	60	64
Dilutive effect of stock options and restricted stock units	—	1	—	—
Weighted average shares of common stock outstanding	60	63	60	64
Diluted EPS	$ 1.38	$ 1.35	$ 3.56	$ 3.58
Common stock equivalents excluded from income per diluted share because of their anti-dilutive effect	—	1	1	1

OTHER INFORMATION Table of Contents

Legal Proceedings

For the information required in this section, refer to Note 6 in the condensed consolidated financial statements and related notes included in this Form 10-Q.

Risk Factors

There have been no material changes in our risk factors disclosed in Part 1, Item 1A, of our 2022 Form 10-K.

Unregistered Sales of Equity Securities and Use of Proceeds

(a) Sales of Unregistered Securities

Not applicable.

(b) Use of Proceeds from Sales of Unregistered Securities

Not applicable.

(c) Issuer Purchases of Equity Securities

The following table provides information about our purchases of TriNet common stock during the quarter ended June 30, 2023:

Period	Total Number of Shares Purchased (1) (2)	Weighted Average Price Paid Per Share	Total Number of Shares Purchased as Part of Publicly Announced Plans	Approximate Dollar Value ($ millions) of Shares that May Yet be Purchased Under the Plans (3)
April 1 - April 30, 2023	108,045	$ 80.63	108,018	$ 446
May 1 - May 31, 2023	52,929	$ 91.78	—	$ 446
June 1 - June 30, 2023	765	$ 99.61	—	$ 446
Total	161,739		108,018

(1) In May 2014, our board of directors approved a stock repurchase program pursuant to which we are authorized to repurchase our common stock in privately negotiated and/or open market transactions, including under plans complying with Rule 10b5-1 under the Securities Exchange Act of 1934. From time to time, our board of directors authorizes increases to our stock repurchase program and approved an aggregate total of $1,715 million as of June 30, 2023. The total remaining authorization for future stock repurchases under our stock repurchase program was $446 million as of June 30, 2023. The program does not have an expiration date.

(2) Includes shares surrendered by employees to us to satisfy tax withholding obligations that arose upon vesting of restricted stock units granted pursuant to approved plans.

(3) We repurchased a total of approximately $9 million of our outstanding stock during the three months ended June 30, 2023.

We use our stock repurchase program to return value to our stockholders and to offset dilution from the issuance of stock under our equity-based incentive plans and employee purchase plan. We plan to use current cash and cash generated from ongoing operating activities to fund our stock repurchase program.

Defaults Upon Senior Securities

Not applicable.

Mine Safety Disclosures

Not applicable.

Other Information

During the period covered by this Quarterly Report on Form 10-Q, no director or officer of the Company adopted or terminated a “Rule 10b5-1 trading arrangement” or “non-Rule 10b5-1 trading arrangement ,” as each term is defined in Item 408(a) of Regulation S-K.

EXHIBITS Table of Contents

Exhibits

Incorporated herein by reference is a list of the exhibits contained in the Exhibit Index below.

EXHIBIT INDEX

Exhibit No.	Exhibit	Incorporated by Reference — Form	File No.	Exhibit	Filing Date	Filed Herewith
3.1	Amended and Restated Certificate of Incorporation of TriNet Group, Inc.	8-K	001-36373	3.1	5/30/2023
3.2	Amended and Restated Bylaws of TriNet Group, Inc.	8-K	001-36373	3.1	3/27/2023
4.1	Registration Rights Agreement, by and between TriNet Group, Inc. and AGI-T, L.P., dated as of February 1, 2017.	8-K	001-36373	4.1	2/2/2017
4.2	Third Amendment, dated as of May 22, 2023, to the 2021 Credit Agreement among the Borrower, the Company, the other loan parties party thereto, the lenders party thereto and the Administrative Agent	8-K	001-36373	4.1	5/26/2023
10.1	TriNet Group, Inc. Amended and Restated Executive Compensation Clawback Policy					X
10.2	TriNet Group, Inc. Amended and Restated Non-Employee Director Compensation Policy					X
31.1	Certification of Principal Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002					X
31.2	Certification of Principal Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002					X
32.1*	Certification of Principal Executive Officer and Principal Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002					X
101.INS	XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCH	XBRL Taxonomy Extension Schema Linkbase Document
101.CAL	XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF	XBRL Taxonomy Extension Definition Linkbase Document
101.LAB	XBRL Taxonomy Extension Label Linkbase Document
101.PRE	XBRL Taxonomy Extension Presentation Linkbase Document
104	Cover Page Interactive Data File (embedded with the Inline XBRL document)

EXHIBITS Table of Contents

• Document has been furnished, is deemed not filed and is not to be incorporated by reference into any of TriNet Group, Inc.’s filings under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, irrespective of any general incorporation language contained in any such filing.

SIGNATURES Table of Contents

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Date: July 26, 2023	By:	/s/ Burton M. Goldfield
		Burton M. Goldfield
		Chief Executive Officer
Date: July 26, 2023	By:	/s/ Kelly Tuminelli
		Kelly Tuminelli
		Chief Financial Officer