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TOWER LIMITED Interim / Quarterly Report 2014

Jun 26, 2014

65971_rns_2014-06-26_ff665d43-bd92-4ab2-ade2-e63204adefa1.pdf

Interim / Quarterly Report

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TOWER Limited TOWER Capital Limited Leading light Half year report 2014

Investment highlights

For the half year ended 31 March 2014

Half year profit:

General Insurance solvency:

$13.1m

. m $43 3 Current solvency position above regulatory minimum[1]

Capital returned to shareholders:[2] 2.6m $5

Bond repaid on 15 April 2014: 81.8m $

Declared unimputed dividend: 6. c 5

per share

Net promoter score: (NPS)[3] +25

May 2014

  • 1 Totalling $123.3 million less $80 million RBNZ minimum solvency margin

  • 2 Ratio for return resulted in final amount paid to shareholders being $52,577,437

  • 3 A measure of customer satisfaction

TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited TOWER Capital Limited Half year reports

For the half year ended 31 March 2014

Contents
Report from the Board 02
Performance
TOWER Limited Interim Financial Statements 09
TOWER Limited Independent Review Report 39
TOWER Capital Limited Interim Financial Statements 40
TOWER Capital Limited Independent Review Report 48
TOWER Directory 49

01

Report from the board

TOWER strategy starting to deliver results

TOWER is working to deliver attractive shareholder returns by growing a general insurance business that is seen as a leading light in New Zealand and the Pacific.

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We are and will continue to be a customer focused Kiwi general insurer offering an attractive, independent alternative to the big foreign brands.

After a period of significant change, our new operating model has been implemented and the general insurance strategy is starting to deliver results.

During the half we made good progress on our strategic objectives and we are pleased to announce an improvement in first half year General Insurance net profit. This indicates the underlying strength of our business, which was impacted during the period by a number of severe weather events.

We are well advanced in the execution of our core strategy to deliver growth and sustainable shareholder returns.

Given our results, the Board has declared a dividend of 6.5 cents per share (unimputed), which is an increase of 30% and in line with our stated policy of aiming to pay 90-100% of reported profit as dividends.

The dividend comes on top of $52.6 million returned to shareholders during the half year in a voluntary share buy back and the repayment of $81.8 million in bonds in April.

Distribution of surplus capital is part of our approach to realising shareholder value and will remain a focus for this Board.

A number of shareholders have asked the company to consider a way for them to cost-effectively dispose of their small holdings. The Board is pleased to respond to this and has announced a share cancellation programme.

02 TOWER Limited and TOWER Capital Limited half year reports 2014

distribution of capital a focus

Key features of the result

  • Solid result with General Insurance net profit up strongly on 1H13

  • Gross written premium up 5% to $139.2 million, supported by rate increases due to rising reinsurance costs

  • Gross earned premiums of $139.1 million, up from $130.8 million (after adjusting for unearned amounts)

  • First half dividend of 6.5 cents per share (unimputed), up 30% plus $52.6 million returned to shareholders in 1H14 and $81.8 million bonds redeemed in April 2014

  • Good solvency, with capital above regulatory minimums of $43.3 million in General Insurance and $7.4 million in retained life business

  • Reported NPAT of $13.1 million, down from $44.2 million in 1H13, which included profit from asset sales and divested businesses

  • Investment in brand, product and service to support growth in direct and alliance channels

  • Improved customer satisfaction reflected in rising Net Promoter Score and lower policy lapse rates

  • Focus on staff engagement, efficiency and cost structure to support growth in multiple channels

  • Pacific NPAT recovered to $2.7 million, from a loss of $0.6 million in 1H13 and identified path to growth through strong brands and alliances

  • Canterbury rebuild supports progress toward capital release

“ We are well advanced in the execution of our core strategy to deliver growth and sustainable shareholder returns.”

Michael Stiassny Chairman

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03

Report from the board

Solid half year result

TOWER Limited reported net profit after tax (NPAT) of $13.1 million for the first half of financial year 2014. This compares to NPAT of $44.2 million in the previous corresponding period (pcp), which included significant abnormal profit and earnings from divested businesses.

General Insurance NPAT of $13 million from continuing operations, is an improvement from the pcp loss of $8.8 million, which includes the Canterbury reserve strengthening.

Early shoots are visible from the execution of strategic priorities with customer retention, brand recognition and net promoter score, a key measure of customer satisfaction, improving during the half year.

TOWER made significant progress to leverage technology shifts to improve its direct business, launching new products and services and providing better value and service to customers.

In the Pacific, NPAT recovered to $2.7 million in 1H14 from a loss of $0.6 million in pcp. Earnings in 1H13 were affected by Cyclone Evan as well as increased withholding tax payments.

TOWER returned $52.6 million to shareholders through a voluntary share buy back during 1H14 and has since repaid $81.8 million in bonds. Total capital returned to shareholders in the last 13 months was $171.8 million.

TOWER will pay a first half dividend of 6.5 cents per share (unimputed), up 30% on pcp. This is in line with the policy of a 90-100% payout ratio of NPAT attributable to shareholders.

Earnings per share (EPS)[1] were 4.96 cents, up from a loss of 3.50 cents in the pcp.

General Insurance

In General Insurance, gross written premium (GWP) increased 5.0% on the pcp, supported by rate growth to reflect earlier rises in reinsurance costs. Net earned premium (NEP) increased 7.7% to $115.6 million primarily due to premium increases and improved retention. Excluding the pre-tax $19.7 million Canterbury reserve strengthening booked in the 31 March 2013 half year, claims were $4.2 million higher than the pcp (net of reinsurance).

Large claim events in New Zealand and the Pacific cost $4.8 million before tax in the half year, compared to $3.3 million in 1H13. The industry has seen a spike in weather events over the past two years, with recent events including the storms in October, as well as South Island floods and Cyclone Lusi in March.

Despite these pressures, key insurance ratios, including claims ratio, combined ratio and expense ratio, all improved against pcp on an underlying basis. TOWER invested in brand, new products and service during the half year. The Company has also focussed on staff engagement, efficiency and the ongoing cost structure to support future growth.

TOWER holds an estimated 4.6% share of the New Zealand general insurance market (based on Estimated GWP for 12 months to 31 December 2013 using ICNZ data), placing it 5th in the market. More important is TOWER’s position in the key Personal Lines market, with shares of 10.5% in Home, 10.2% in Contents and 6.4% in Motor lines. This highlights the substantial opportunity available to TOWER in New Zealand.

The Company has more than 496,000 policies and 264,000 customers in New Zealand and seven Pacific territories through its own direct business and alliance partnerships.

TOWER made significant progress on the General Insurance strategy and strengthening its three core pillars of staff engagement, customer satisfaction and financial performance.

The Company moved forward with plans for the relocation of its Auckland office, which houses the majority of TOWER staff, to take place later in 2014. It has also progressed the introduction of the InsuranceFaces client management software to support productivity gains and improved customer service. InsuranceFaces is providing encouraging results in the FinTel business and wider

04 TOWER Limited and TOWER Capital Limited half year reports 2014

  1. EPS based on continuing operations as per accounting standards

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[early ]
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visible
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implementation with TOWER’s direct customer database beginning by the end of the year.

TOWER continues to invest in its brand, service and positioning. The new lighthouse campaign has leveraged the brand’s position as a New Zealand alternative to the foreign-owned insurers that dominate the New Zealand market.

There has been a strong response to the new multimedia campaign with customer “preference” (an indicator of the likelihood of a customer choosing TOWER) rising from 13% to 18%. Recall of the ads reached 40%, which is lifting brand awareness and providing an opportunity for new business.

TOWER has examined pricing on product bundling to drive value and retention for loyal customers and established a “save team” to directly address the lapse rate. The policy lapse rate improved modestly on pcp to 13.5% from 13.7%.

This investment in customer service and retention supported an increase in net promoter score (a key measure of customer satisfaction and loyalty) from +6 to +25 in just six months.

As part of the strategic priority to utilise technology to introduce new products and value-added services to customers, TOWER introduced the SmartDriver product in the motor segment of the business.

SmartDriver allows users to take advantage of a global trend in the utilisation of “telematics” data insights to access lower insurance premiums that are reflective of safe driving habits.

The SmartDriver app has proved an extremely popular innovation, with downloads far exceeding initial expectations. The app has received positive reviews from users and achieved significant media coverage that has supported the TOWER brand and positioning as innovative and customer-focused.

SmartDriver allows TOWER to leverage more tailored risk assessment to sharpen pricing as part of its strategy to lift representation in the motor segment.

TOWER has also significantly improved its online presence to further enhance brand and leverage the sales and service opportunity through direct channels.

A focus on growth through direct and alliances has also yielded encouraging results, although the run-off from a legacy alliance continues to affect customer and policy numbers in that segment.

Canterbury rebuild

TOWER continues to lead the industry in settling earthquake claims with 81% of all claims now settled and closed.

TOWER’s construction programme for rebuilds and repairs is gaining momentum, with 87 rebuild and major repairs completed over the six month period.

Priorities for the next six months include:

  • Ensuring all customers who want TOWER to manage the rebuild or repair of their house are in the construction programme

  • Resolving the last of the EQC out of scope claims

  • Working closely with builders and sub trades to ensure work is completed to schedule

  • Ensuring multi-unit building (MUB) customers are clear on their settlement options.

TOWER continues to support the Residential Advisory Service (RAS) to resolve claims where customers need independent advice on their claim.

TOWER is on track to substantially settle and complete all Canterbury earthquake related claims by the end of 2015.

05

Report from the board

Pacific Islands

The Pacific Islands is a significant and important business, accounting for 18% of group GWP and 21% of reported NPAT in the six months to 31 March 2014. NPAT from the Pacific increased to $2.7 million from a loss of $0.6 million in the pcp.

The pcp was affected by the $3.3 million pretax impact of the devastating Cyclone Evan in Fiji and Samoa as well as a $2.4 million foreign withholding tax deduction from dividends paid by the Pacific Island subsidiaries during the period.

Cyclones in Tonga, $1.8 million in pretax impact of suspected arson activity in the Cook Islands and adverse foreign currency movements in Papua New Guinea restricted earnings in 1H14.

Papua New Guinea, Fiji, Western Samoa and American Samoa together represent 78% of the Pacific business with Cook Islands, Solomon Islands and Tonga the remaining 22% of GWP in 1H14.

Economic activity supported growth in the PNG business in 1H14. In Fiji, where TOWER has operated for 140 years, the Company’s first television and online campaign delivered encouraging results. The online strategy in Fiji is now driving up to 20% of direct lead generation.

The net promoter score in the Pacific region of +42 showed positive customer feedback. TOWER continued to benefit from strong banking alliances across the region to build its presence in commercial and personal lines insurance.

TOWER Life (N.Z.) Limited

Life insurance business, TOWER Life (N.Z.) Limited, reported NPAT of $3.7 million, well above the full year plan of $2.8 million due to one-off earnings improvements. The business has a closed book in run-off with no new business being written. Notwithstanding, TOWER Life (N.Z.) is a stable business with a focus on customer service and productivity. The business moved to new Wellington premises (with centralised support) to help improve its efficiency. An annual bonus was paid in the half year to policyholders for the 2013 financial year, in line with the 2012 bonus rate.

TOWER continues to receive approaches about its Life business and will continue to evaluate these. The book value of the business at 31 March 2014 was $39.1 million.

Strategy

TOWER aims to deliver attractive shareholder returns by growing a general insurance business that is seen as a leading light in New Zealand and the Pacific Islands.

The Company has established three pillars of its New Zealand General Insurance strategy: staff engagement, customer satisfaction and financial performance.

Consistent and careful underwriting allows attractive margins across the Pacific where TOWER’s strong brand and expertise offers an opportunity for growth.

06 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER seeks to:

  • Drive growth and efficiency through staff engagement

  • Unlock significant brand potential through customer service

  • Maintain a leading position in attractive Pacific markets

  • Deliver financial performance

  • Efficiently manage risk and capital for better returns and

  • Capitalise on the opportunities presented by industry consolidation.

The Company is investing in staff engagement and efficiency. The current expense ratio is high compared to its peers. New technology is expected to support an improvement in expense ratios in the next two years and top line growth should assist further.

TOWER intends to utilise technology to lower costs and improve the value proposition. The Company is seeking to grow its share of the motor market. TOWER is building a customer-focused culture and delivering on claims and risk management with industry-leading results in Canterbury.

The Company is establishing better products, sharper pricing, lower costs and better customer service to position for growth in General Insurance.

In the Pacific, TOWER is utilising its strong brand, alliances and experience to pursue growth opportunities.

TOWER continues to examine further capital returns for shareholders where possible.

“ TOWER made significant progress on the General Insurance strategy and strengthening its three core pillars of staff engagement, customer satisfaction and financial performance.”

David Hancock Chief Executive Officer

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07

Outlook

Outlook

The General Insurance industry continues to present both opportunities and challenges. TOWER has laid strong foundations and is well placed for growth.

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price
and service
drive
choice
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For the industry, growth in reinsurance costs and premiums has eased post the Canterbury earthquakes but both the cost of compliance and capital requirements have increased.

Technological change will continue to have a significant impact on the industry with opportunities to improve service and offers. Customers are highly informed and mobile. Price and service will remain key drivers of choice.

Industry consolidation is likely to remain a trend in New Zealand insurance. TOWER will look to actively participate in this where there is benefit to shareholders. However, with industry concentration an increased risk of new entrants remains.

Weather events remain a concern with $4.8 million in large event claims in April 2014.

TOWER expects to make further progress towards substantially settling and completing all Canterbury earthquake related claims by the end of 2015.

In the Pacific, a marketing reinvigoration will be ongoing.

Finally, capital management will remain a key driver of shareholder returns.

For TOWER, the revenue growth and cost containment focus continues in the second half.

New product development will remain a priority and the business is on track to go live with a new client management system, InsuranceFaces.

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Michael Stiassny Chairman

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David Hancock Chief Executive Officer

08 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Interim Financial Statements and Independent Review Report

For the half year ended 31 March 2014

Consolidated Income Statement 10 Consolidated Statement of Comprehensive Income 11 Consolidated Balance Sheet 12 Consolidated Statement of Changes in Equity 13 Consolidated Statement of Cash Flows 15 Notes to the Interim Financial Statements 1. Summary of significant accounting policies 16 2. Impact of Amendments to NZ IFRS 17 3. Premium revenue 17 4. Investment revenue 18 5. Provisions 19 6. Segmental reporting 20 7. Interest bearing liabilities 21 8. Net assets per share 22 9. Fair value of financial assets and liabilities 22 10. Note to consolidated statement of cash flows 25 11. Distributions to shareholders 26 12. Solvency requirements 26 13. Impact of Christchurch earthquakes 27 14. Subsequent events 27 15. Discontinued operations and disposal groups held for sale 28 Independent Review Report 39

09

Performance

TOWER Limited Consolidated Income Statement

For the half year ended 31 March 2014

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Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
Note $000 $000
Revenue
Premium revenue from insurance contracts 3 139,153 130,809
Less: Outwards reinsurance expense 3 (23,533) (23,543)
Net premium revenue 115,620 107,265
Investment revenue 4 7,939 8,673
Fee and other revenue 1,299 998
Net operating revenue 124,858 116,937
Expenses
Claims expense 98,209 133,057
Less: Reinsurance recoveries revenue (29,135) (48,496)
Net claims expense 69,074 84,561
Management and sales expenses 36,608 35,942
Net claims and operating expenses 105,682 120,503
Financing costs 3,894 3,974
Total expenses 109,576 124,477
Profit/(loss) attributed to shareholders before taxation 15,282 (7,540)
Tax expense attributed to shareholders’ profits (5,257) (1,891)
Profit/(loss) for the half year from continuing operations 10,025 (9,431)
Profit for the half year from discontinued operations 15 2,519 2,279
Profit from disposal of subsidiaries 15 594 51,352
Profit for the half year 13,138 44,200
Profit/(loss) attributed to:
Shareholders 12,930 44,213
Minority interests 208 (13)
13,138 44,200
Basic and diluted earnings per share for continuing operations (cents) 4.96 (3.50)
Basic and diluted earnings per share for discontinued operations (cents) 1.57 19.93
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The consolidated income statement should be read in conjunction with the accompanying notes.

10 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Consolidated Statement of Comprehensive Income For the half year ended 31 March 2014

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Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
Note $000 $000
Profit for the half year 13,138 44,200
Other comprehensive income/(loss):
Items that may be reclassified subsequently to profit or loss:
Gain on asset revaluation – 123
Deferred income tax relating to asset revaluation – (18)
Currency translation differences (1,455) (2,403)
Other comprehensive (loss) net of taxation (1,455) (2,298)
Total comprehensive income for the half year 11,683 41,902
Total comprehensive income attributed to:
Shareholders 11,698 41,962
Minority interests (15) (60)
11,683 41,902
Total comprehensive income/(loss) attributed to equity shareholders
arises from:
Continuing operations 8,570 (11,729)
Discontinued operations/disposal groups held for sale 15 3,113 53,631
11,683 41,902
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The consolidated statement of comprehensive income should be read in conjunction with the accompanying notes.

11

Performance

TOWER Limited Consolidated Balance Sheet

As at 31 March 2014

31 March 30 September
2014 2013
Unaudited Audited
Note $000 $000
Assets
Cash and cash equivalents 277,962 341,624
Receivables 322,396 380,957
Financial assets at fair value through proft or loss 9 133,379 147,437
Derivative fnancial assets 9 122
Property, plant and equipment 4,685 4,879
Current tax assets 12,781 10,713
Deferred acquisition costs 18,444 18,211
Deferred tax assets 13,868 23,652
Intangible assets 32,213 30,174
815,728 957,769
Assets of disposalgroups classifed as held for sale 15 729,581 738,801
Total Assets 1,545,309 1,696,570
Liabilities
Payables 37,057 45,036
Current tax liabilities 822 1,654
Provisions 5 7,990 12,213
Interest bearing liabilities 7 83,209 82,791
Insurance liabilities 397,897 451,905
Deferred tax liabilities 286 5,464
527,261 599,063
Liabilities of disposalgroups classifed as held for sale 15 690,453 716,430
Total Liabilities 1,217,714 1,315,493
Net Assets 327,595 381,077
Equity
Contributed equity 401,358 453,935
Accumulated proft 43,515 42,983
Reserves (118,379) (117,103)
Total equity attributed to shareholders 326,494 379,815
Minorityinterests 1,101 1,262
Total Equity 327,595 381,077
The interim fnancial statements were approved for issue by the Board on 26 May 2014.
Michael P Stiassny Graham R Stuart
Chairman Director
The consolidated balance sheet should be read in conjunction with the accompanying notes.

12 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Consolidated Statement of Changes in Equity For the half year ended 31 March 2014

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Attributed to shareholders (unaudited)
Contributed Accumulated Minority Total
equity profit/(loss) Reserves Total interests equity
$000 $000 $000 $000 $000 $000
Half year ended 31 March 2014
At the beginning of the half year 453,935 42,983 (117,103) 379,815 1,262 381,077
Comprehensive income for the period
Profit for the half year – 12,930 – 12,930 208 13,138
Other comprehensive income
Currency translation differences – – (1,232) (1,232) (223) (1,455)
Total comprehensive income/(loss)
for the period – 12,930 (1,232) 11,698 (15) 11,683
Transactions with shareholders
Capital repayment plan (52,577) – – (52,577) – (52,577)
Movement in share based payment reserve – 44 (44) – – –
Dividends paid – (12,432) – (12,432) – (12,432)
Minority interest dividend paid – – – – (146) (146)
Other – (10) – (10) – (10)
Total transactions with shareholders (52,577) (12,398) (44) (65,019) (146) (65,165)
At the end of the half year 401,358 43,515 (118,379) 326,494 1,101 327,595
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The consolidated statement of changes in equity should be read in conjunction with the accompanying notes.

13

Performance

TOWER Limited Consolidated Statement of Changes in Equity (cont.) For the half year ended 31 March 2014

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Attributed to shareholders (unaudited)
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Contributed
equity
$000
Accumulated
proft/(loss)
$000
Reserves
$000
Total
$000
Minority
interests
$000
Total
equity
$000
Half year ended 31 March 2013
At the beginning of the half year 572,805 33,546 (109,005) 497,346 1,443 498,789
Comprehensive income for the period
Proft/(loss) for the half year 44,213 44,213 (13) 44,200
Other comprehensive income
Gains on asset revaluation 123 123 123
Deferred income tax relating to asset
revaluation (18) (18) (18)
Currencytranslation diferences (2,356) (2,356) (47) (2,403)
Total comprehensive income/(loss)
for the period 44,213 (2,251) 41,962 (60) 41,902
Transactions with shareholders
Movement in share based payment reserve 1,455 (1,423) 32 32
Dividends paid (16,148) (16,148) (16,148)
Minority interest dividend paid (304) (304)
Other 1 1 1
Total transactions with shareholders (14,693) (1,422) (16,115) (304) (16,419)
At the end of the halfyear 572,805 63,066 (112,678) 523,193 1,079 524,272

The consolidated statement of changes in equity should be read in conjunction with the accompanying notes.

14 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Consolidated Statement of Cash Flows

For the half year ended 31 March 2014

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Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
Note $000 $000
Cash flows from operating activities
Premiums received 146,591 201,662
Interest received 19,520 20,256
Dividends received 734 1,449
Investment income 10,618 10,190
Non-life company fee income 1,306 15,917
Reinsurance received 85,838 72,035
Reinsurance paid (28,863) (41,229)
Claims expenses (180,432) (194,348)
Payments to suppliers and employees (39,401) (87,999)
Interest paid (3,475) (3,594)
Income tax paid (2,221) (2,405)
Net cash inflow/(outflow) from operating activities 10 10,215 (8,066)
Cash flows from investing activities
Net receipts from financial assets 10,810 43,629
Net payments for purchase of property, plant and equipment
and intangible assets (3,130) (6,003)
Cash disposed with sale of subsidiaries – (57,557)
Proceeds from sale of subsidiaries (15,078) 102,346
Net cash (outflow)/inflow from investing activities (7,398) 82,415
Cash flows from financing activities
Capital repayment (52,577) –
Dividends paid (12,441) (16,148)
Payment of minority interest dividends (146) (304)
Net cash (outflow) from financing activities (65,164) (16,452)
Net (decrease)/increase in cash and cash equivalents (62,347) 57,897
Foreign exchange movement in cash (1,058) (2,426)
Cash and cash equivalents at beginning of half year 341,624 186,477
Cash reclassified as held for sale at beginning of half year 8,399 13,257
Cash reclassified as held for sale at end of half year 15 (8,656) –
Cash and cash equivalents at end of half year 277,962 255,205
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The consolidated statement of cash flows should be read in conjunction with the accompanying notes.

15

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

1. Summary of significant accounting policies

Entities reporting

The interim financial statements presented are those of TOWER Limited (the Company) and its subsidiaries (the Group).

Statutory base

TOWER Limited is a company domiciled in New Zealand, registered under the Companies Act 1993 and listed on the New Zealand and Australian Stock Exchanges. The Company is an issuer under the Financial Reporting Act 1993.

Basis of preparation

These interim financial statements have been prepared in accordance with New Zealand Generally Accepted Accounting Practice (NZ GAAP), as appropriate for profit oriented entities, International Accounting Standard 34, and New Zealand Equivalent to International Accounting Standard 34, Interim Financial Reporting.

The interim financial statements should be read in conjunction with the annual financial statements for the year ended 30 September 2013, which have been prepared in accordance with International Financial Reporting Standards, and New Zealand Equivalents to International Financial Reporting Standards.

The interim financial statements for the six months ended 31 March 2014 are unaudited.

Accounting policies

The principal accounting policies adopted in the preparation of these interim financial statements are consistent with those of the audited annual financial statements for the year ended 30 September 2013.

Cash flows

The consolidated statement of cash flows presents the net changes in cash flow for financial assets, property, plant and equipment and intangible assets. TOWER considers that knowledge of gross receipts and payments is not essential to understanding certain activities of TOWER and it is considered acceptable to report only the net changes in cash flow for these items. This is based on the fact that either the turnover of these items is quick, the amounts are large, and the maturities are short or the value of the sales are immaterial.

Discontinued operations and disposal groups

Assets and liabilities of a disposal group are classified as held for sale if their carrying amount will be recovered or settled principally through a sale transaction rather than through continuing use. A disposal group is defined as a group of assets to be disposed of, by sale or otherwise, together as a group in a single transaction. The group includes goodwill acquired in a business combination if the group is a cash-generating unit to which goodwill has been allocated. This condition is regarded as being met only when the sale is highly probable and the assets or businesses are available for immediate sale in their present condition or is a subsidiary acquired exclusively with a view to resale.

Assets and liabilities of a disposal group are measured at the lower of carrying amount and fair value less costs to sell and disclosed on the balance sheet. Items in the Income Statement and Statement of Comprehensive Income relating to the discontinued operations are shown separately on the face of the statements.

Cash flows associated with discontinued operations are disclosed in note 15.

On 30 November 2012, TOWER Limited sold its health insurance business, TOWER Medical Insurance Limited. The sale of TOWER Medical Insurance Limited has resulted in the health insurance business segment being treated as a discontinued operation, which was disclosed as a disposal group held for sale at 31 March 2013. The sale is disclosed in more detail in note 15(A).

On 26 February 2013, TOWER Limited announced the sale of its investment business comprising, TOWER Managed Funds Limited, TOWER Managed Funds Investments Limited, TOWER Employee Benefits Limited, TOWER Asset Management Limited and TOWER Investments Limited. The sale was completed on 2 April 2013 and resulted in the investment business segment being treated as a discontinued operation in these financial statements. The sale is disclosed in more detail in note 15(B).

On 10 May 2013, TOWER Limited announced the sale of most of its non-participating life insurance business and the resulted in the non-participating life business segment being treated as a disposal group held for sale in 31 March 2013 interim financial statements. The sale was completed on 1 August 2013. The sale is disclosed in more detail in note 15(C).

16 TOWER Limited and TOWER Capital Limited half year reports 2013

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

1. Summary of significant accounting policies (continued)

On 28 November 2013, TOWER Limited announced the approval by the Federal Court of Australia for the portfolio transfer of the runoff business underwritten by the Company’s Australian branch. The transfer included disposing of all policies written or assumed by the branch and all the associated assets and liabilities under those policies. The sale completed on 5 December. The Australian branch runoff business was disclosed as a disposal group held for sale in the 31 March 2013 financial statements. The sale is disclosed in more detail in note 15(D).

On 3 January 2014, TOWER Limited advised that it was to retain the TOWER Life (N.Z.) Limited business comprising participating and non-participating life insurance policies, annuities and unit linked insurance policies. Since announcing this in January, TOWER has continued to receive interest from prospective purchasers. The Directors are satisfied that current levels of interest from prospective purchasers are sufficient to warrant the continued disclosure of TOWER Life (N.Z.) Limited as a discontinued operation held for sale. The Directors have reached this decision having regard to classification criteria described in NZ IFRS 5 Non-current assets held for sale and discontinued operations . As a result, this business remains disclosed as a discontinued operation held for sale in these 31 March 2014 interim financial statements. The proposed sale is disclosed in more detail in note 15(E).

2. Impact of amendments to NZ IFRS

The Company has adopted the following new and amended IFRS as of 1 October 2013:

  • NZ IFRS 13 ‘Fair value measurement’ (effective from 1 January 2013). The standard replaces the guidance on fair value measurement in existing IFRS literature with a single standard. The standard has had no material impact on the financial statements.

3. Premium revenue

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Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
General insurance premiums 139,153 130,809
139,153 130,809
Less: Outwards reinsurance expense (23,533) (23,543)
Total net premium revenue 115,620 107,266
----- End of picture text -----

17

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

4. Investment revenue

==> picture [368 x 368] intentionally omitted <==

----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
Fixed interest securities [ (1)]
Interest income 8,829 8,390
Net realised (loss)/gain (1,830) 2,831
Net unrealised gain/(loss) 919 (3,739)
7,918 7,482
Equity securities [ (1)]
Dividend income 14 77
Net realised gain – 461
Net unrealised gain – 196
14 734
Property securities [ (1)]
Property income 4 82
Net realised gain 412 1,761
Net unrealised (loss) (401) (1,420)
15 423
Other [ (2)]
Other investment revenue – –
Net realised gain/(loss) 114 (32)
Net unrealised (loss)/gain (122) 66
(8) 34
Total investment revenue
Total investment revenue 8,847 8,549
Total realised (loss)/gain (1,304) 5,021
Total unrealised gain/(loss) 396 (4,897)
7,939 8,673
----- End of picture text -----

(1) The gains and losses in these categories have been generated by financial assets designated on initial recognition at fair value through profit or loss. (2) Other investment gains and losses have been generated by derivative financial assets and financial liabilities classified as held for trading at fair value through profit or loss.

18 TOWER Limited and TOWER Capital Limited half year reports 2013

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

5. Provisions

5. Provisions
31 March 30 September
2014 2013
Unaudited Audited
$000 $000
Business separation 4,620 9,257
Employee benefts 3,370 2,956
Totalprovisions 7,990 12,213
Analysed as:
Current 7,971 12,075
Non current 19 138
7,990 12,213
Business separation
Opening balance at 1 October 9,257 2
Additions 620 21,115
Amount utilised in the period (3,237) (11,860)
Reversal of unused amount (2,020)
Closingbalance at end ofperiod 4,620 9,257

Health business

The balance of separation costs of $372,000 on 30 September 2013 related directly to the sale of the health business. $224,000 of the provision has been utilised for legal, consultancy and IT related costs. $137,000 of the provision has been released. The remaining balance is expected to be fully utilised by April 2014.

Investments business

The balance of separation costs of $1,444,000 on 30 September 2013 related directly to the sale of the investments business. $1,026,000 of the provision has been utilised for legal, consultancy and IT related separation costs. $285,000 of the provision has been released. The remaining balance is expected to be fully utilised by April 2014.

Non-participating life business

The balance of separation costs of $4,561,000 on 30 September 2013 related directly to the sale of the non-participating life business. The provision increased by $620,000 related to restructuring and utilised $1,867,000 for legal, consultancy and IT related separation costs. $1,316,000 of the provision has been released. The remaining is expected to be fully utilised by June 2015.

Remaining life business

Separation costs of $2,880,000 relating directly to the sale of the remaining life business were provided for at 30 September 2013. $120,000 of the provision has been utilised for legal, consultancy and IT related separation costs. $282,000 of the provision has been released. The remaining balance is expected to be fully utilised by September 2014.

Further details of the discontinued operations to which these provisions relate are disclosed in note 15.

Employee benefits

Employee benefits include provisions for holiday pay and long service leave.

19

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

6. Segmental reporting

The results from operations and related gains or losses on sales of the health, investments, non-participating life business, remaining life business and the Australian liabilities have been excluded from the disclosure below as the results, gains or losses on sales and assets of these segments are contained within note 15.

New Zealand Pacifc Holding
General General companies and
Insurance Insurance eliminations Total
Unaudited Unaudited Unaudited Unaudited
$000 $000 $000 $000
Half year ended 31 March 2014
Revenue
Revenue – external 104,192 18,725 1,941 124,858
Revenue – internal
Net operatingrevenue 104,192 18,725 1,941 124,858
Proft/(loss) before income tax 14,098 5,150 (3,966) 15,282
Income tax(expense)/credit (3,835) (2,437) 1,015 (5,257)
Proft/(loss) for the half year from
continuingoperations 10,263 2,713 (2,951) 10,025
Half year ended 31 March 2013(1)
Revenue
Revenue – external 91,865 20,820 4,252 116,937
Revenue – internal 3 (3)
Net operatingrevenue 91,868 20,820 4,249 116,937
(Loss)/proft before income tax (10,248) 3,848 (1,140) (7,540)
Income tax(expense)/credit 2,028 (4,460) 541 (1,891)
(Loss) for the half year from continuing
operations (8,220) (612) (599) (9,431)
Segment assets
31 March 2014 (Unaudited) 610,911 69,899 136,615 817,425
30 September 2013 (Audited) 707,623 67,503 182,643 957,769
Segment liabilities
31 March 2014 (Unaudited) 394,866 46,688 87,404 528,958
30 September 2013 (Audited) 471,045 45,282 82,736 599,063
Note:

(1) Comparatives are restated to show assets from continuing operations only. Refer note 15 for discontinued operations.

20 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

6. Segmental reporting (continued)

Description of segments

Operating segments are based on assets and operations engaged in providing products or services that are subject to risks and returns that are different to those of other operating segments.

Management has identified operating segments consistent with internal reporting reviewed by the Board of Directors (Chief Operating Decision Maker) for the purpose of making decisions on resource allocation and assessing performance.

New Zealand general insurance includes all fire and general insurance business written in New Zealand. Pacific general insurance includes all fire and general insurance business with customers in the Pacific Islands written by TOWER insurance subsidiaries and branch operations. Other includes head office expenses, financing costs and eliminations. The health, investments and life businesses have been excluded from the above disclosure as the results of these segments are contained within note 15.

TOWER Group operates predominantly in two geographical segments, New Zealand and the Pacific region. The general insurance business in run-off relating to the United Kingdom and the United States does not represent a significant part of the Group’s operations or hold material non-current assets.

7. Interest bearing liabilities

7. Interest bearing liabilities
31 March 30 September
2014 2013
Unaudited Audited
$000 $000
Fixed rate senior unsecured bonds 83,209 83,219
Unamortised capitalised costs (428)
83,209 82,791

Fixed rate senior unsecured bonds

On 24 March 2009, the Group issued $81,759,000 of fixed rate senior unsecured bonds, bearing a fixed interest rate of 8.5% per annum. The bonds are carried at amortised cost using the effective interest method. The bonds mature on 15 April 2014.

The above total of $83,209,000 includes $1,450,000 of accrued interest (30 September 2013: $1,460,000). The Group capitalised $3,499,000 of costs associated with the issuance of the bonds. These costs are amortised over the five year term of the bonds using the effective interest rate method. The amortised costs during the period to 31 March 2014 were $428,500 (30 September 2013: $800,500).

The fair value of fixed rate senior unsecured bonds as at 31 March 2014 is $83,496,379 (30 September 2013: $83,692,000), this has been estimated by reference to the average quoted market price of the underlying debt securities at the end of the period.

Refer to note 14 for further details on the redemption of the bonds which occurred in accordance with the Trust Deed on 15 April 2014.

21

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

8. Net assets per share

8. Net assets per share
31 March 30 September
2014 2013
Unaudited Audited
$000 $000
Net assets per share 1.84 1.84
Net tangible assetsper share 1.58 1.53

Net assets per share represent the value of the Group’s total net assets divided by the number of ordinary shares on issue at the reporting date.

Net tangible assets per share represent the net assets per share adjusted for the effect of intangible assets and deferred tax balances.

Assets from the disposal groups are included in the calculation.

9. Fair values of assets and liabilities

Fair value is the amount for which an asset could be exchanged, or a liability settled, between knowledgeable, willing parties in an arm’s length transaction. Refer below for details of valuation methods used for each category of assets and liabilities.

The following methods and assumptions were used by TOWER in estimating the fair values of assets and liabilities.

(i) Cash and cash equivalents

The carrying amount of cash and cash equivalents reasonably approximates its fair value.

(ii) Financial assets at fair value through profit or loss and held for trading

The fair value of financial instruments traded in active markets is based on quoted market prices at the balance sheet date. A market is regarded as active if quoted prices are readily and regularly available from an exchange, dealer, broker, industry group, pricing service, or regulatory agency, and those prices represent actual and regularly occurring market transactions on an arm’s length basis. The quoted market price used for financial assets held by the Group is the current mid price. These instruments are included in Level 1.

The fair value of financial instruments that are not traded in an active market (for example, over-the-counter derivatives) is determined by using valuation techniques. These valuation techniques maximise the use of observable market data where it is available and rely as little as possible on TOWER specific estimates. If all significant inputs required to fair value an instrument are observable, the instrument is included in Level 2.

If one or more of the significant inputs is not based on observable market data, the instrument is included in Level 3. At 31 March 2014, the level 3 category includes an investment in equity securities of $1,496,000 (September 2013: $1,685,000). Previously these investments were included in level 2 and were immaterial. This investment is unlisted and its fair value is calculated based on the net assets of the investment as presented in its most recently available financial information.

(iii) Loans and receivables and other financial liabilities held at amortised cost

Carrying values of loans and receivables, adjusted for impairment values, and carrying values of other financial liabilities held at amortised cost reasonably approximate their fair values.

22 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

9. Fair values of assets and liabilities (continued)

(iv) Derivative financial liabilities

The fair value of derivative financial liabilities is determined by reference to the quoted market price of the underlying equity securities.

(v) Interest bearing liabilities

The fair value of senior unsecured bonds is determined by reference to the quoted market price of the underlying debt securities.

Assets and liabilities that are measured in the balance sheet at fair value (excluding short term amounts held at a reasonable approximation of fair value), are categorised by the following fair value measurement hierarchy levels:

  • Level 1 – Quoted prices (unadjusted) in active markets for identical assets or liabilities

  • Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices)

  • Level 3 – Inputs for that asset or liability that are not based on observable market data (i.e. unobservable inputs)

The following tables present the Group’s assets and liabilities carried at fair value categorised by fair value measurement hierarchy levels.

Total Level 1 Level 2 Level 3
$000 $000 $000 $000
As at 31 March 2014
Assets
Investment in equity securities 1,496 1,496
Investments in fxed Interest securities 131,849 131,849
Investments inpropertysecurities 34 34
Total fnancial assets 133,379 131,883 1,496
As at 30 September 2013
Assets
Derivative fnancial assets 122 122
Investment in equity securities 1,685 1,685
Investments in fxed Interest securities 144,897 144,897
Investments inpropertysecurities 855 855
Total fnancial assets 147,559 145,874 1,685

23

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

9. Fair values of assets and liabilities (continued)

The following table represents the changes in Level 3 instruments for the period ended 31 March 2014.

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----- Start of picture text -----

Investment in equity securities
31 March 30 September
2014 2013
Unaudited Audited
$000 $000
Opening balance 1,685 3,251
Total gains and losses recognised in profit and loss – (1,050)
Foreign currency movement (189) (516)
Closing balance 1,496 1,685
----- End of picture text -----

The following table shows the sensitivity of Level 3 measurements to reasonably possible favourable or unfavourable changes in assumptions used to determine the fair value of the financial asset. If the market value of the investment in equity securities were to change by +/– 10% the impact is outlined below:

Amount changes of 10% changes of 10%
As at 31 March 2014
Investment in equity securities 1,496 150 (150)
As at 30 September 2013
Investment in equity securities 1,685 169 (169)

Specific valuation techniques used to value financial instruments include:

▪ Quoted market prices or dealer quotes for similar instruments.

▪ The fair value of interest rate swaps is calculated as the present value of the estimated future cash flows based on observable yield curves.

Other techniques, such as discounted cash flow analysis, are used to determine fair value for remaining financial instruments.

24 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

  1. Note to consolidated statement of cash flows

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----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
Reconciliation of profit for the half year to net cash flows
from operating activities
Net profit after tax for the half year 13,138 44,200
Add/(less) non-cash items
Depreciation of property, plant and equipment 734 926
Amortisation of intangible assets 493 2,825
Change in insurance and life investment contract liabilities (12,042) (2,581)
Unrealised loss on financial assets 1,509 2,242
Share based payments expense – 32
Accrued interest on borrowings (10) (9)
Increase/(decrease) in deferred tax 8,555 (220)
Intangible asset impairment net of tax – 24,840
Gross gain on sale of subsidiaries (674) (96,814)
(1,435) (68,759)
Add/(less) movements in working capital (excluding the
effects of exchange differences on consolidation)
Decrease in receivables 65,177 11,071
(Decrease)/increase in payables (64,223) 11,279
(Increase) in taxation (2,870) (6,246)
(1,916) 16,104
Add other items classified as investing or financing activities
Decrease in capitalised costs 428 389
Net cash inflows/(outflows) from operating activities 10,215 (8,066)
----- End of picture text -----

25

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

11. Distributions to shareholders

Dividend declared

On 26 November 2013 the Directors declared a final dividend for the 2013 financial year of 6 cents per share. The dividend was paid on 3 February 2014. The total amount payable was $12,431,606. There were no imputation credits attached to the dividend and TOWER did not offer its Dividend Reinvestment Plan for this dividend.

Return of capital

On 25 November 2013 TOWER announced the acquisition of shares under a voluntary buyback offer for TOWER shares listed on the ASX and NZX exchanges and registered in the name of each TOWER ordinary shareholder. On 31 January 2014, this resulted in the acquisition for $1.81 per share and subsequent cancellation of 29,048,308 shares for a total consideration of $52,577,437. This left 178,145,130 shares on issue immediately following the buy back. Australian shareholders received approximately AUD$1.64 per acquired share (based on a NZD/AUD exchange rate of 0.9050 as at the record date).

12. Solvency requirements

The minimum solvency capital required to be retained to meet solvency requirements under the Insurance (Prudential Supervision) Act 2010 are shown below. The actual solvency capital exceeds the minimum requirements for TOWER Insurance Limited general insurance group by $123.3 million (September 2013: 117.2 million), and TOWER Life (N.Z.) Limited by $22.4 million (September 2013: 23.7 million).

TOWER TOWER
Insurance Life (NZ)
$000 $000
As at 31 March 2014
Actual Solvency Capital 189,259 30,491
Minimum SolvencyCapital 65,949 8,074
SolvencyMargin 123,310 22,417
As at 30 September 2013
Actual Solvency Capital 195,993 29,779
Minimum SolvencyCapital 78,805 6,053
SolvencyMargin 117,188 23,726

On 27 August 2013 the Reserve Bank of New Zealand imposed a condition of license requirement for TOWER Insurance Limited and TOWER Life (N.Z.) Limited to maintain a minimum solvency margin of $80.0 million and $15.0 million respectively.

The methodology and bases for determining the Solvency Margin are in accordance with the requirements of the Solvency Standard for Non-life Insurance Business and Life Insurance Business published by the Reserve Bank of New Zealand.

26 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

13. Impact of Christchurch earthquakes

For the period ended 31 March 2014 there is no net impact on the income statement as a result of the Canterbury earthquake claims. Included in the prior period ended 31 March 2013 was pre tax net claims expenses of $0.6 million and $19.7 million for the 23 December 2011 and February 2011 earthquakes respectively.

The claims provisions for the four main events combined have increased by $22.1 million during the six months to 31 March 2014. These claims are all covered by reinsurance. This compares to a gross increase in provisions of $72.2 million for the year ended 30 September, which had a pre tax net impact of $20.4 million after reinsurance recoveries.

14. Subsequent events

Bond redemption

In accordance with the Trust Deed for TOWER Fixed Rate Senior Unsecured Bonds dated 12 February 2009 (the ‘Trust Deed’), the Group redeemed for cash on 15 April 2014 all of the bonds held by bondholders on the register at 5pm on the record date of 4 April 2014. Payment of the issue price of $1.00 per bond plus accrued interest amounted to a return of $83,496,379 to bondholders.

Following repayment of bond principal and accrued interest, TOWER Capital Limited requested to be delisted from the NZX Debt Market and has requested discharge from the Trust Deed.

Declaration of dividend

On 26 May 2014 the Directors declared an interim dividend of 6.5 cents per share. There will be no imputation credits attached to the dividend. The dividend will be paid on 30 June 2014 (Payment Date) to all shareholders on the register as at 5pm on Friday, 13 June 2014 (Record Date). The estimated dividend payable is $11,579,433. TOWER will not be operating the Dividend Reinvestment Plan for the interim dividend. TOWER will withhold resident and non-resident withholding tax where applicable.

Small shareholder reduction

On 26 May 2014 the Directors approved a scheme for TOWER to sell shares of holders with less than 200 shares. The proposed scheme will be off market and provide shareholders the ability to retain their holdings should they wish. Shareholders will recieve the volume weighted average price of the five trading days prior to announcement. Should all applicable shareholders choose to participate in the scheme, the maximum amount of capital returned would equate to approximately $4.4 million.

There have been no subsequent events to 31 March 2014 other than those listed above.

27

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

15. Discontinued operations and disposal groups held for sale

Consolidated results of discontinued operations/disposal groups are as follows:

==> picture [368 x 356] intentionally omitted <==

----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
Profit for the half year from discontinued operations/disposal groups
(Loss)/profit for the half year from discontinued operations:
Health business [ (A)] – 940
Investments business [ (B)] – 4,007
Non-participating life business [ (C)] – 1,730
Australian liabilities [ (D)] (1,168) (6,011)
Participating life business [ (E)] 3,687 1,613
Profit from discontinued operations 2,519 2,279
Profit from disposal of subsidiaries
Health business [ (A)] 99 18,845
Investments business [ (B)] 279 66,781
Non-participating life business [ (C)] 13 (9,434)
Participating life business attributable costs [ (E)] 203 –
Impairment of intangible assets [ (1)] – (24,840)
Profit from disposal of subsidiaries [(2)] 594 51,352
Profit from discontinued operations/disposal groups 3,113 53,631
31 March 30 September
2014 2013
Unaudited Audited
$000 $000
Net assets/(liabilities) held for sale:
Australian liabilities [ (D)] – (17,068)
Participating life business [ (E)] 39,128 39,439
Total net assets held for sale 39,128 22,371
Liabilities transferred on disposal of Australian operation (16,628) –
----- End of picture text -----

  • (1) At 31 March 2013 management reviewed the carrying value of intangible assets in light of business disposals. Following this review, an impairment of $34.5 million ($24.8 million net of tax) was recorded against the carrying value of Intangible assets – software. This impairment was expensed in the 31 March 2013 results reducing the Profit from discontinued operations/disposal groups.

  • (2) Profits from disposal of subsidiaries in the table above result from releases of provisions (net of tax) for the Health, Investments and Participating Life businesses.

28 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

15. Discontinued operations and disposal groups held for sale (continued)

(A) Sale of TOWER Medical Insurance Limited

On 30 November 2012, TOWER Limited sold its health insurance business, TOWER Medical Insurance Limited to Australian health insurer, nib holdings limited for approximately $102 million. The sale followed a strategic review of TOWER Group’s businesses announced earlier in 2012. The sale of TOWER Medical Insurance Limited has resulted in the health insurance business segment being treated as a discontinued operation of the Group.

Operating results for the two months prior to sale of TOWER Medical Insurance Limited have been removed from individual lines in the financial statements and notes, as required by accounting standards, and have been presented as a discontinued operation. A more detailed breakdown of the financial performance, position and cash flows of TOWER Medical Insurance Limited is presented below.

The results of the health business were as follows:

==> picture [367 x 258] intentionally omitted <==

----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
Premium revenue from insurance contracts – 24,812
Investment revenue – 1,047
Net operating revenue – 25,859
Claims expense – 18,718
Net claims expense – 18,718
Decrease in policy liabilities – (667)
Management and sales expenses – 6,503
Net claims and operating expenses – 24,554
Profit before taxation – 1,305
Income tax expense – (365)
Profit after tax from discontinued operations – 940
Cash flows of the health business:
Operating cash inflow – 3,068
Investing cash inflow – 41,230
Total cash inflow – 44,298
----- End of picture text -----

29

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

  1. Discontinued operations and disposal groups held for sale (continued) Profit on disposal

==> picture [368 x 177] intentionally omitted <==

----- Start of picture text -----

As reported
31 March 30 September 31 March
2014 2013 2013
Unaudited Audited Unaudited
$000 $000 $000
Cash consideration received – 102,346 102,346
Net assets at 30 September 2012 – 76,955 76,955
Profit after tax to 30 November 2012 – 940 940
Net assets at 30 November 2012 – 77,895 77,895
Gross profit on disposal – 24,451 24,451
Less directly attributable costs of sale 137 (7,235) (6,285)
Tax directly attributable to costs of sale (38) 337 679
99 (6,898) (5,606)
Profit on disposal 99 17,553 18,845
----- End of picture text -----

30 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

15. Discontinued operations and disposal groups held for sale (continued)

(B) Sale of TOWER Investments Business

On 26 February 2013, TOWER Limited announced the sale of its investments business comprising, TOWER Managed Funds Limited, TOWER Managed Funds Investments Limited, TOWER Employee Benefits Limited, TOWER Asset Management Limited and TOWER Investments Limited, to Fisher Funds Management Limited for approximately $79 million. The sale followed a strategic review of TOWER Group’s businesses announced in 2012. The sale has resulted in the investments business segment being treated as a discontinued operation of the Group. Completion of the sale occurred on 2 April 2013.

The operating results of the investments business have been removed from individual lines in the financial statements and notes, as required by accounting standards, and have been presented as a discontinued operation. A more detailed breakdown of the financial performance, position and cash flows of the investments business is presented below.

The results of the investments business were as follows:

==> picture [367 x 223] intentionally omitted <==

----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
Investment revenue – 123
Fee and other revenue – 17,996
Net operating revenue – 18,119
Management and sales expenses – 12,517
Net claims and operating expenses – 12,517
Profit before taxation – 5,602
Income tax expense – (1,595)
Profit after tax from discontinued operations – 4,007
Cash flows of disposal group held for sale:
Operating cash inflow – 246
Investing cash (outflow) – (63)
Financing cash (outflow) – (236)
Total cash (outflow) – (53)
----- End of picture text -----

31

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

  1. Discontinued operations and disposal groups held for sale (continued) Profit on disposal

==> picture [368 x 177] intentionally omitted <==

----- Start of picture text -----

As reported
31 March 30 September 31 March
2014 2013 2013
Unaudited Audited Unaudited
$000 $000 $000
Cash consideration receivable – 79,708 79,000
Net assets at 1 April – 6,714 7,023
Completion adjustments – – (386)
Net assets on disposal – 6,714 6,637
Gross profit on disposal – 72,994 72,363
Less directly attributable costs of sale 279 (6,877) (6,409)
Tax directly attributable to costs of sale – 509 827
279 (6,368) (5,582)
Profit on disposal 279 66,626 66,781
----- End of picture text -----

32 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

15. Discontinued operations and disposal groups held for sale (continued)

(C) Sale of non-participating life business

On 10 May 2013, TOWER Limited announced the sale of most of its non-participating life insurance business to Fidelity Life Assurance Company Limited for the aggregate value to TOWER, including cash consideration and release of capital, of $189 million. The sale followed a strategic review of TOWER Group’s businesses announced in 2012. The sale has resulted in the non-participating life business segment being treated as a discontinued operation of the Group. Completion of the sale occurred on 1 August 2013.

As part of the sale of the non-participating life business, an amount was offset against the payment made by Fidelity Life Assurance Company Limited to TOWER for transfer of certain net insurance liabilities, which had not previously been deducted for tax purposes. TOWER is currently seeking a binding ruling from Inland Revenue on deductibility of this amount. With regard to the recognition criteria contained in NZ IAS12 income taxes the Company has not included any benefit that may arise from this tax deduction in our financial statements.

The operating results and financial position of the non-participating life business have been removed from individual lines in the financial statements and notes, as required by accounting standards, and have been presented as a discontinued operation and disposal group held for sale. A more detailed breakdown of the financial performance, position and cash flows of the non-participating life business is presented below.

The results of the non-participating life business were as follows:

==> picture [367 x 252] intentionally omitted <==

----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
Premium revenue from insurance contracts – 41,967
Less: Outwards reinsurance expense – (11,493)
Net operating revenue – 30,474
Claims expense – 18,259
Less: reinsurance recoveries revenue – (5,887)
Net claims expense – 12,372
Decrease in policy liabilities – (1,429)
Management and sales expenses – 20,223
Net claims and operating expenses – 31,166
(Loss) before taxation – (692)
Income tax credit – 2,422
Profit after tax from discontinued operations – 1,730
Cash flows of the health business:
Operating cash (outflow) – (4,762)
Total cash (outflow) – (4,762)
----- End of picture text -----

33

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

  1. Discontinued operations and disposal groups held for sale (continued) Profit on disposal

==> picture [368 x 188] intentionally omitted <==

----- Start of picture text -----

As reported
31 March 30 September 31 March
2014 2013 2013
Unaudited Audited Unaudited
$000 $000 $000
Cash consideration received 1,550 71,841 –
Net assets as at 1 August 2013 – 73,230 –
Final adjustment to net assets 876 – –
Tax on gain on disposal 5 – –
Net Assets on disposal 881 73,230 –
Gross gain/(loss) on disposal 669 (1,389) –
Less directly attributable costs of sale held in holding company (795) (12,696) (11,322)
Tax directly attributable to costs of sale 139 1,602 1,888
(656) (11,094) (9,434)
Profit/(loss) on disposal 13 (12,483) (9,434)
----- End of picture text -----

34 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

15. Discontinued operations and disposal groups held for sale (continued)

(D) Disposal of Australian liabilities

On 28 November 2013, TOWER Limited announced the approval by the Federal Court of Australia for the portfolio transfer of the runoff business underwritten by the TOWER Insurance Limited’s Australian branch. The transfer included disposing of all policies written or assumed by the branch and all the associated assets and liabilities under those policies. The sale completed on 5 December and resulted in the release of approximately $20 million surplus capital to TOWER Insurance Limited. The Australian branch runoff business was disclosed as a disposal group held for sale in the 31 March 2013 financial statements.

Operating results and financial position of the Australian branch runoff business have been removed from individual lines in the financial statements and notes, as required by accounting standards, and have been presented as a discontinued operation and disposal group held for sale. A more detailed breakdown of the financial performance, position and cash flows of the Australian branch runoff business is presented below.

The results associated with the Australian liabilities were as follows:

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----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
Claims expense 68 6,031
Net claims expense 68 6,031
Management and sales expenses 1,948 (20)
Net claims and operating expenses 2,016 6,011
Loss before taxation (2,016) (6,011)
Income tax expense 848 –
Loss after tax from discontinued operations (1,168) (6,011)
Cash flows of Australian liabilities:
Operating cash (outflow) – (568)
Total cash (outflow) – (568)
----- End of picture text -----

35

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

15. Discontinued operations and disposal groups held for sale (continued)

31 March
30 September
31 March
30 September
2014 2014
Unaudited Audited
$000 $000
Assets
Reinsurance receivables 622
Total assets 622
Liabilities
Insurance liabilities 17,690
Total liabilities 17,690
Net liabilities (17,068)
Movements on disposal of branch operations
5 December
2013
Unaudited
$000
Liabilities transferred on disposal (16,628)
Currency movement on closure of branch operations (1,912)
Net claim and management expenses prior to transfer of liabilities (104)
Tax 848
Branch operations closure costs (1,168)

Following the transfer of Australian branch insurance liabilities in run-off on 5 December 2013, the company was able to release approximately $20 million of regulatory capital previously held in Australia. This contributed to an improved solvency position in the general insurance business in New Zealand.

36 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

15. Discontinued operations and disposal groups held for sale (continued)

(E) TOWER Life (N.Z.) Limited held for sale

On 3 January 2014, TOWER Limited advised that it was to retain the TOWER Life (N.Z.) Limited business comprising participating and non-participating life insurance policies, annuities and unit linked insurance policies. Since announcing this in January, TOWER has continued to receive interest from prospective purchasers. The Directors are satisfied that current levels of interest from prospective purchasers are sufficient to warrant the continued disclosure of TOWER Life (N.Z.) Limited as a discontinued operation held for sale. The Directors have reached this decision having regard to classification criteria described in NZ IFRS 5 Non-current assets held for sale and discontinued operations . As a result, this business remains disclosed as a discontinued operation held for sale in these 31 March 2014 interim financial statements.

The operating results and financial position of the remaining life business have been removed from individual lines in the financial statements and notes, as required by accounting standards, and have been presented as a discontinued operation and disposal group held for sale. A more detailed breakdown of the financial performance, position and cash flows of the participating life business is presented below.

The results of the remaining life business were as follows:

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----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
Premium revenue from insurance contracts 4,580 4,791
Less: Outwards reinsurance expense 6 16
Net premium revenue 4,586 4,807
Investment revenue 21,381 19,574
Management fees 7 7
Net operating revenue 24,974 24,388
Claims expense 23,033 18,388
Less: reinsurance recoveries revenue 38 –
Net claims expense 23,071 18,388
Decrease in policy liabilities (7,573) (210)
Management and sales expenses 2,843 2,681
Net claims and operating expenses 18,341 20,859
Profit before taxation 7,633 3,529
Income tax credit (3,946) (1,916)
Profit after tax from discontinued operations 3,687 1,613
Cash flows of the health business:
Operating cash inflow/(outflow) 25 (22,008)
Investing cash (outflow)/inflow (3,210) 8,831
Financing cash inflow 2,494 14,091
Total cash (outflow)/inflow (691) 914
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37

Performance

TOWER Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

15. Discontinued operations and disposal groups held for sale (continued)

The financial position of the remaining life business was as follows:

The fnancial position of the remaining life business was as follows:
31 March 30 September
2014 2013
Unaudited Audited
$000 $000
Assets
Cash and cash equivalents 8,656 8,399
Receivables 29,129 36,452
Financial assets at fair value through proft or loss 632,341 625,663
Derivative fnancial assets 43,910 48,082
Current tax asset 3,464 3,479
Deferred tax asset 12,081 16,104
Total assets 729,581 738,179
Liabilities
Payables 5,112 1,971
Provisions 64 57
Insurance liabilities 6,613 7,008
Derivative fnancial liability 6,172 5,086
Deferred tax liabilities 84
Life insurance contract liabilities 652,289 660,945
Life investment contract liabilities 20,203 23,589
Total liabilities 690,453 698,740
Net assets 39,128 39,439
Costs of sale:
31 March 30 September
2014 2013
Unaudited Audited
$000 $000
Directly attributable costs of sale 282 (2,880)
Tax directlyattributable to costs of sale (79) 449
Total liabilities 203 (2,431)

38 TOWER Limited and TOWER Capital Limited half year reports 2014

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Independent Review Report

To the shareholders of TOWER Limited

Report on the Interim Financial Statements

We have reviewed the interim condensed financial statements (“financial statements”) of TOWER Limited on pages 10 to 38, which comprise the balance sheet as at 31 March 2014, the income statement, statement of comprehensive income, statement of changes in equity and statement of cash flows for the period then ended, and the notes to the financial statements that include a summary of significant accounting policies and other explanatory information for the Group. The Group comprises the Company and entities it controlled at 31 March 2014 or from time to time during the period.

Directors’ Responsibility for the Interim Financial Statements

The Company’s Directors are responsible for the preparation and presentation of the financial statements that present fairly the financial position of the Group as at 31 March 2014, and its financial performance and cash flows for the period ended on that date.

Our Responsibility

We are responsible for reviewing the financial statements presented by the Directors in order to report to you whether, in our opinion and on the basis of the procedures performed by us, anything has come to our attention that would indicate that the financial statements do not present fairly the matters to which they relate.

A review is limited primarily to enquiries of company personnel and analytical review procedures applied to financial data and thus provides less assurance than an audit. We have not performed an audit on the financial statements and, accordingly, we do not express an audit opinion. We have reviewed the financial statements of the Group for the period ended 31 March 2014 in accordance with the Review Engagement Standards issued in New Zealand.

We have no relationship with, or interests in, the Group other than in our capacities as auditors conducting this review and providers of other assurance (including audit), advisory and taxation services. These services have not impaired our independence as auditors of the Group.

Opinion

Based on our review, nothing has come to our attention that causes us to believe that the financial statements which have been prepared in accordance with International Accounting Standard 34 and New Zealand Equivalent to International Accounting Standard 34: Interim Financial Reporting do not present fairly the financial position of the Group as at 31 March 2014 and its financial performance and cash flows for the period ended on that date.

Restriction on Use of Our Report

This report is made solely to the Company’s shareholders, as a body. Our review work has been undertaken so that we might state to the Company’s shareholders those matters which we are required to state to them in a review report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company and the Company’s shareholders, as a body, for our review procedures, for this report or for the opinions we have formed.

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Chartered Accountants Auckland
26 May 2014

PricewaterhouseCoopers, 188 Quay Street, Private Bag 92162, Auckland 1142 New Zealand T: +64 9 355 8000, F: +64 9 355 8001, www.pwc.com/nz

39

TOWER Capital Limited Interim Financial Statements and Independent Review Report

For the half year ended 31 March 2014

Statement of Comprehensive Income 41
Balance Sheet 42
Statement of Changes in Equity 43
Statement of Cash Flows 44
Notes to the Interim Financial Statements
1. Summary of signifcant accounting policies 45
2. Interest income 45
3. Interest bearing liabilities 46
4. Segmental reporting 46
5. Tangible assets value per bond 46
6. Subsequent events 47
Independent Review Report 48

TOWER Capital Limited Statement of Comprehensive Income For the half year ended 31 March 2014

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----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
Note $000 $000
Investment revenue
Interest income 2 4,077 4,077
Total investment revenue 4,077 4,077
Operating expenses
Operating expenses 14 8
Total operating expenses 14 8
Financing costs
Interest expense 3,465 3,465
Amortisation of capitalised costs 428 389
Total financing costs 3,893 3,854
Profit before tax 170 215
Income tax expense (47) (60)
Total profit and comprehensive income for the half year
attributed to shareholders 123 155
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The above statement of comprehensive income should be read in conjunction with the accompanying notes.

41

Performance

TOWER Capital Limited Balance Sheet

As at 31 March 2014

31 March 30 September 30 September
2014 2013
Unaudited Audited
Note $000 $000
Assets
Cash and cash equivalents 684 461
Related party receivables 84,854 84,489
Deferred tax asset 2
Total assets 85,538 84,952
Liabilities
Current tax liabilities 165
Interest bearing liabilities 3 83,209 82,791
Deferred tax liabilities 120
Total liabilities 83,374 82,911
Net assets 2,164 2,041
Equity
Retained earnings 2,164 2,041
Total equity 2,164 2,041

The interim financial statements were approved for issue by the Board on 26 May 2014.

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Michael P Stiassny Chairman

==> picture [86 x 23] intentionally omitted <==

Graham R Stuart Director

The above balance sheet should be read in conjunction with the accompanying notes.

42 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Capital Limited Statement of Changes in Equity For the half year ended 31 March 2014

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----- Start of picture text -----

Total Equity
Retained earnings
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
At beginning of the half year 2,041 1,749
Comprehensive income for the half year
Profit for the half year 123 155
At end of the half year 2,164 1,904
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The above statement of changes in equity should be read in conjunction with the accompanying notes.

43

Performance

TOWER Capital Limited Statement of Cash Flows For the half year ended 31 March 2014

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----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
Cash flows from operating activities
Interest received 4,077 4,077
Interest paid (3,475) (3,475)
Payments to suppliers and employees (14) (8)
Net cash inflow from operating activities 588 594
Cash flows from (payments)/investing activities
Net advances (to)/ from related parties (365) 99
Net cash (outflow)/inflow from investing activities (365) 99
Net increase in cash and cash equivalents 223 693
Cash and cash equivalents at the beginning of the period 461 (558)
Cash and cash equivalents at the end of the half year 684 135
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The above statement of cash flows should be read in conjunction with the accompanying notes.

44 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Capital Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

1. Summary of significant accounting policies

Entity reporting

The interim financial statements presented are those of TOWER Capital Limited (the Company).

Statutory base

TOWER Capital Limited is domiciled in New Zealand, registered under the Companies Act 1993 and issues debt instruments that are listed on the New Zealand Debt Securities Market. The Company is an issuer under the Financial Reporting Act 1993. The Company was incorporated to undertake an issue of debt securities bonds with the purpose of on-lending the proceeds within the TOWER Limited consolidated Group (the TOWER Group).

Basis of preparation

These interim financial statements have been prepared in accordance with New Zealand Generally Accepted Accounting Practice (NZ GAAP), as appropriate for profit oriented entities, International Accounting Standard 34, and New Zealand Equivalents to International Accounting Standard 34, Interim Financial Reporting.

The interim financial statements should be read in conjunction with the annual financial statements for the year ended 30 September 2013, which have been prepared in accordance with International Financial Reporting Standards and New Zealand Equivalents to International Financial Reporting Standards.

The interim financial statements for the six months ended 31 March 2014 are unaudited.

Accounting policies

The principal accounting policies adopted in the preparation of the interim financial statements are consistent with those of the audited annual financial statements for the year ended 30 September 2013.

(A) Impact of amendments to NZ IFRS

The Company has adopted the following new and amended IFRS as of 1 October 2013:

  • NZ IFRS 13 ‘Fair value measurement’ (effective from 1 January 2013). The standard replaces the guidance on fair value measurement in existing IFRS literature with a single standard. The standard has had no material impact on the financial statements.

2. Interest income

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----- Start of picture text -----

Half year ended
31 March 31 March
2014 2013
Unaudited Unaudited
$000 $000
Interest income – TOWER Group companies 4,077 4,077
Total interest income 4,077 4,077
----- End of picture text -----

The Company issued a loan to TOWER Financial Services Group Limited (TFSG) of $81,759,000 on 24 March 2009, bearing a fixed interest rate of 10% pa. This loan had an initial expiry date of 24 March 2014. The expiry date has been extended in accordance with the loan facility agreement and by mutual consent until 15 April 2014, to coincide with the expected date of redemption of the bonds.

45

Performance

TOWER Capital Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

3. Interest bearing liabilities

3. Interest bearing liabilities
31 March 30 September
2014 2013
Unaudited Audited
$000 $000
Fixed rate senior unsecured bonds 83,209 83,219
Unamortised capitalised costs (428)
83,209 82,791

Fixed rate senior unsecured bonds

On 24 March 2009, the Company issued $81,759,000 of fixed rate senior unsecured bonds, bearing a fixed interest rate of 8.5% per annum. The bonds are carried at amortised cost using the effective interest method. The bonds mature on 15 April 2014. Refer to note 6 Subsequent Events for further details on redemption of the bonds.

The above total of $83,209,000 includes $1,450,000 of accrued interest (30 September 2013: $1,460,000). The Company capitalised $3,499,000 of costs associated with the issuance of the bonds. These costs are amortised over the five year term of the bonds using the effective interest rate method. The amortised costs during the period to 31 March 2014 were $428,500 (30 September 2013: $800,500).

The fair value of fixed rate senior unsecured bonds as at 31 March 2014 is $83,496,379 (30 September 2013: $83,692,000), this has been estimated by reference to the average quoted market price of the underlying debt securities at the end of the period.

4. Segmental reporting

TOWER Capital Limited operates in one single business class having undertaken a bond issue to raise funds for use in the operations of the TOWER Group. The chief operating decision maker is considered to be the Board of Directors. The Board meet regularly with management to provide strategic guidance for the Company. The Company operates in one geographical segment, New Zealand.

5. Tangible assets value per bond

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----- Start of picture text -----

Half year ended
----- End of picture text -----

31 March 31 March
2014 2013
Unaudited Unaudited
$ $
Tangible assetsper bond 1.05 1.05

Tangible assets per bond represents the value of the Company’s total assets divided by the number of fixed rate senior unsecured bonds on issue as at 31 March.

46 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Capital Limited Notes to the Interim Financial Statements For the half year ended 31 March 2014

6. Subsequent events

Bond redemption

In accordance with the Trust Deed for TOWER Fixed Rate Senior Unsecured Bonds dated 12 February 2009 (the ‘Trust Deed’), the Company redeemed for cash following repayment of the related party receivable by TOWER Financial Services Group Limited on 15 April 2014 all of the bonds held by bondholders on the register at 5pm on the record date of 4 April 2014. Payment of the issue price of $1.00 per bond plus accrued interest amounted to a return of $83,496,379 to bondholders.

Following repayment of bond principal and accrued interest, the Company requested to be delisted from the NZX Debt Market and has requested discharge from the Trust Deed.

Other than the bond redemption, subsequent delisting from the NZX Debt Market and request for discharge from the Trust Deed, there have been no other material events subsequent to 31 March 2014.

47

Performance

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Independent Review Report

To the shareholders of TOWER Capital Limited

Report on the Interim Financial Statements

We have reviewed the interim condensed financial statements (“financial statements”) of TOWER Capital Limited (the “Company”) on pages 41 to 47, which comprise the balance sheet as at 31 March 2014, the statement of comprehensive income, statement of changes in equity and statement of cash flows for the period then ended, and the notes to the financial statements that include a summary of significant accounting policies and other explanatory information.

Directors’ Responsibility for the Interim Financial Statements

The Company’s Directors are responsible for the preparation and presentation of the financial statements that present fairly the financial position of the Company as at 31 March 2014, and its financial performance and cash flows for the period ended on that date.

Our Responsibility

We are responsible for reviewing the financial statements presented by the Directors in order to report to you whether, in our opinion and on the basis of the procedures performed by us, anything has come to our attention that would indicate that the financial statements do not present fairly the matters to which they relate. A review is limited primarily to enquiries of company personnel and analytical review procedures applied to financial data and thus provides less assurance than an audit. We have not performed an audit on the financial statements and, accordingly, we do not express an audit opinion.

We have reviewed the financial statements of the Company for the period ended 31 March 2014 in accordance with the Review Engagement Standards issued in New Zealand.

We have no relationship with, or interests in, the Company other than in our capacities as auditors conducting this review and providers of other assurance (including audit), advisory and taxation services. These services have not impaired our independence as auditors of the Company.

Opinion

Based on our review, nothing has come to our attention that causes us to believe that the financial statements which have been prepared in accordance with International Accounting Standard 34 and New Zealand Equivalent to International Accounting Standard 34: Interim Financial Reporting do not present fairly the financial position of the Company as at 31 March 2014 and its financial performance and cash flows for the period ended on that date.

Restriction on Use of Our Report

This report is made solely to the Company’s shareholders, as a body. Our review work has been undertaken so that we might state to the Company’s shareholders those matters which we are required to state to them in a review report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company and the Company’s shareholders, as a body, for our review procedures, for this report or for the opinions we have formed.

==> picture [103 x 42] intentionally omitted <==

Chartered Accountants Auckland 26 May 2014

PricewaterhouseCoopers, 188 Quay Street, Private Bag 92162, Auckland 1142 New Zealand T: +64 9 355 8000, F: +64 9 355 8001, www.pwc.com/nz

48 TOWER Limited and TOWER Capital Limited half year reports 2014

TOWER Directory

Board of Directors

Michael Stiassny (Chairman) David Hancock (Chief Executive Officer) Steve Smith John Spencer CNZM Graham Stuart

Management team

Michael Boggs (Chief Financial Officer and Company Secretarial) Vanessa Dudley (General Manager Customer Interaction) Debbie Eyre (General Manager Service Enablement) Mark Savage (General Manager Customer Proposition)

Registered office

New Zealand

Level 11 TOWER Centre 22 Fanshawe Street PO Box 90347 Auckland Telephone: +64 9 369 2000

Australia

C/- PricewaterhouseCoopers Nominees (N.S.W) Pty Ltd PricewaterhouseCoopers Darling Park Tower 2 Level 1 201 Sussex Street Sydney NSW 2000 Australia

Auditor

PricewaterhouseCoopers

Company numbers

TOWER Limited (Incorporated in New Zealand) NZ Incorporation 979635 NZBN 9429 0374 84576 ARBN 088 481 234

TOWER Capital Limited NZ Incorporation 2198245 NZBN 9429 0324 41505

Stock exchanges

The Company’s ordinary shares are listed on the NZSX and the ASX.

Registrar

New Zealand

Computershare Investor Services Limited Level 2, 159 Hurstmere Road, Takapuna, Auckland Private Bag 92119 Auckland 1142

Freephone within New Zealand: 0800 222 065 Telephone New Zealand: +64 9 488 8777 Facsimile New Zealand: +64 9 488 8787

Australia (TOWER Limited shareholders)

Computershare Investor Services Pty Limited Yarra Falls, 452 Johnston Street Abbotsford VIC 3067 GPO Box 3329 Melbourne Vic 3000

Freephone within Australia: 1800 501 366 Telephone Australia: +61 3 9415 4083 Facsimile Australia: +61 3 9473 2500

Banker

Westpac New Zealand Limited

Solicitor

DLA Phillips Fox

Enquiries

For customer enquiries, call TOWER on 0800 808 808 or visit tower.co.nz

For investor enquiries: Telephone: +64 9 369 2000 Email: [email protected] Website: tower.co.nz

Email: [email protected]

Website: www.investorcentre.com/nz

You can also manage your holdings electronically by using Computershare’s secure website investorcentre.com/nz

This website enables holders to view balances, change addresses, view payment and tax information and update payment instruction and report options.

TOWER recommends shareholders elect to have any payments direct credited to their nominated bank account in New Zealand or Australia to minimise the risk of fraud and misplacement of cheques.

Please quote your CSN number or shareholder number when contacting Computershare.

49

TOWER Limited and TOWER Capital Limited Investor Relations

Telephone: +64 9 369 2000 Email: [email protected] Website: www.tower.co.nz

Registrar

Computershare Investor Services Limited Freephone within New Zealand: 0800 222 065 Telephone New Zealand: +64 9 488 8777 Freephone within Australia: 1800 501 366 Telephone Australia: +61 3 9415 4083 Email: [email protected] Website: www.investorcentre.com/nz