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Topdanmark Annual Report 2018

Feb 21, 2019

3388_rns_2019-02-21_253cde50-99c8-4517-bac7-4d09fd5fa930.pdf

Annual Report

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Topdanmark A/S

Annual Report 2018

TOPDANMARK’S EQUITY STORY

The Topdanmark share is a value case – not a growth case

Focused strategy

  • y Danish player

  • y Stable insurance risks

  • y Low expense ratio

  • y Limited financial risk

  • y Synergy between life and non-life insurance

  • y Efficient capital management

  • y Limited top line growth

  • y Profitable growth - in that order

  • y High net result

  • y No protection against take-over in the Articles of Association

Watch the video or see the presentation of Topdanmark’s equity story on www.topdanmark.com → Investor Read also about value creation in Topdanmark on www.topdanmark.com → Investor → Value creation

Photos on cover page: Colourbox, Skipper Ib and Topdanmark.

TOPDANMARK ANNUAL REPORT FOR 2018

21 February 2019 Announcement No. 04/2019

Key features 2018

  • Post-tax profit of DKK 1,331m (2017: DKK 1,733m)

  • The profit of DKK 1,331m was better than assumed in the interim report for Q1-Q3 2018 where the profit forecast model was DKK 1,200-1,300m

  • Combined ratio: 83.6 (2017: 82.0)

  • Combined ratio excluding run-off profits: 87.5 (2017: 85.8)

  • Premiums increased 1.7% in non-life insurance and 18.6% in life insurance

  • Profit on life insurance was DKK 228m (2017: DKK 249m)

  • After return and revaluation of non-life insurance provisions, the investment return was DKK 16m (2017: DKK 396m).

Q4 2018

  • Post-tax profit of DKK 259m (Q4 2017: DKK 379m)

  • Combined ratio: 81.7 (Q4 2017: 82.1)

  • Combined ratio excluding run-off profits: 88.1 (Q4 2017: 86.3)

  • Premiums increased 0.2% in non-life insurance and 31.2% in life insurance

  • Profit on life insurance was DKK 45m (Q4 2017: DKK 42m)

  • After return and revaluation of non-life insurance provisions, the investment return was DKK 116m (loss) (Q4 2017: DKK 65m).

Earnings distribution for 2018

  • The Board of Directors will recommend to the AGM that a dividend of DKK 1,350m be distributed for 2018 representing DKK 15 per share issued. This represents a payout ratio of 101.5 and a dividend yield of 5.2.

Profit forecast model for 2019

  • As compared with the profit forecast model for 2019 in the interim report for Q1-Q3 2018, the assumed combined ratio for 2019 remains unchanged at 89-90 excl. run-off and incl. additional expenses of 0.5 to 1pp in connection with investment in increased digitisation and automation

  • Despite the termination of the distribution agreement with Danske Bank, a higher premium growth is expected in 2019 compared to actual growth in 2018

  • The post-tax profit forecast model for 2019 amounts to DKK 1,000-1,100m, excluding run-off.

Please direct any queries to:

Lars Thykier Chief Financial Officer Direct tel.: +45 4474 3714

Steffen Heegaard Group Communications and IR Director Direct tel.: +45 4474 4017, mobile: +45 4025 3524

Announcement No. 04/2019 from Topdanmark A/S Page 1 of 90

Contents

Management’s review

  • 1 Key features

  • 3 Financial highlights

  • 4 Results for 2018

  • 4 Results for Q4 2018

  • 4 Non-life insurance in 2018

  • 8 Life insurance in 2018

  • 9 Investment activities

  • 10 Parent company etc.

  • 10 Taxation

  • 10 Profit forecast model

  • 12 Risk management

  • 13 Solvency calculation and capital requirements

  • 14 Capital structure and ownership

  • 15 Board of Directors and Articles of Association

  • 16 Severance pay

  • 16 Remuneration structure

  • 18 Distribution of dividend for 2018

  • 18 Corporate Governance

  • 18 CSR

  • 18 Annual General Meeting

  • 18 Financial calendar

  • 18 Company announcements

  • 19 Board of Directors

  • 23 Executive Board

Annual financial statements ● Group

  • 24 Five-year summary

  • 25 Income statement

  • 26 Statement of comprehensive income

  • 27 Assets

  • 28 Shareholders’ equity and liabilities

  • 29 Cash flow statement

  • 30 Statement of changes in equity

  • 31 Notes to the financial statements

  • 67 Accounting policies

Annual financial statements ● Parent company

  • 78 Income statement

  • 78 Statement of comprehensive income

  • 79 Balance sheet

  • 80 Statement of changes in equity

  • 81 Notes to the financial statements

  • 84 Disclaimer

  • 85 Statement by Management on the Annual Report

86 Internal audit’s report

87 Independent auditor’s report

Announcement No. 04/2019 from Topdanmark A/S Page 2 of 90

Financial highlights

Financial highlights
Q4
Q4
(DKKm)
2014
2015
2016
2017
2018
2017
2018
Premiums earned:
Non-life insurance
9,116
8,967
8,858
8,985
9,135
Lifeinsurance*)
4,448
6,320
7,430
8,525
10,111
2,245
2,249
2,259
2,964
13,563
15,287
16,288
17,510
19,247
4,504
5,213
Results:
Non-life insurance
1,803
1,325
1,712
1,909
1,420
Life insurance
200
174
189
249
228
Parent company etc.
7
31
41
77
54
416
256
42
45
34
30
Pre-tax profit
2,010
1,530
1,942
2,235
1,702
Tax
(452)
(360)
(407)
(502)
(371)
492
331
(112)
(71)
Profit
1,558
1,170
1,536
1,733
1,331
379
259
Run-off profits, net of reinsurance
351
381
470
344
353
Shareholders' equity of parent company
at 1 January
5,490
5,371
4,948
5,009
6,497
Profit
1,558
1,170
1,536
1,733
1,331
Dividend paid
0
0
0
0
(1,710)
Dividend own shares
0
0
0
0
73
Share buy-back
(1,716)
(1,667)
(1,524)
(410)
0
Share-based payments
110
76
50
166
131
Other movementsinshareholders'equity
(1)
(3)
(1)
0
1
94
143
6,082
6,048
379
259
0
0
0
0
0
0
36
14
(1)
0
Shareholders' equity of parent company
end of period
5,442
4,946
5,009
6,497
6,322
Deferred tax on securityfunds
(306)
(306)
(306)
(306)
(306)
6,497
6,322
(306)
(306)
Shareholders' equity of Group
end of period
5,135
4,640
4,702
6,191
6,016
6,191
6,016
Total assets, parent company
6,143
5,653
5,779
7,114
6,873
Total assets, Group
64,516
67,654
73,476
80,958
83,224
Provisions for insurance and
investment contracts:
Non-life insurance
16,485
16,286
16,264
16,091
16,056
Life insurance
36,375
40,537
47,351
54,198
56,519
Financial ratios (parent company)
Post-tax profit as a % of shareholders'
equity
28.1
22.3
30.2
30.5
21.8
Post-tax EPS (DKK)
14.4
11.7
16.8
20.2
15.4
Post-tax EPS, diluted (DKK)
14.3
11.6
16.7
20.2
15.4
Share buy-back per share, diluted (DKK)
15.8
16.6
16.6
4.8
Dividend per share issued, proposed (DKK)
19.0
15.0
Net asset value per share, diluted (DKK)
52.2
51.5
57.3
75.6
72.9
Listed share price end of period
200.2
196.0
179.3
268.1
303.0
Number of shares end of period ('000)
103,623
95,672
87,216
85,876
86,432
Average number of shares ('000)
107,908
99,971
91,465
85,700
86,242
Average number of shares, diluted ('000)
108,805
100,461
91,721
85,873
86,637
Ratios non-life insurance (%)
Gross loss ratio
69.3
69.0
67.2
61.5
66.2
Netreinsuranceratio
1.0
1.9
1.4
4.3
1.2
6.0
4.2
4.4
3.0
4.4
3.0
85,713
86,410
86,025
86,807
60.4
63.9
5.3
1.2
Claims trend
70.3
70.9
68.7
65.8
67.5
Gross expenseratio
15.7
15.9
16.4
16.1
16.1
65.6
65.0
16.5
16.7
Combinedratio
86.0
86.8
85.1
82.0
83.6
82.1
81.7
Combinedratio excl. run-offprofits
89.8
91.1
90.4
85.8
87.5
86.3
88.1

*) In 2018, the classification of insurance and investment contracts in life insurance has been subject to reassessment by Topdanmark Group. Comparative figures have been adjusted. Please refer to the comments made under “Accounting policies”.

Announcement No. 04/2019 from Topdanmark A/S Page 3 of 90

Results for 2018

Topdanmark’s post-tax profit for 2018 was DKK 1,331m (2017: DKK 1,733m).

Pre-tax profit was DKK 1,702m (2017: DKK 2,235m).

The technical result decreased by DKK 123m to DKK 1,499m. The primary reason for the decline is that the very low level of fire claims in 2017 did not recur in 2018.

After return and revaluation of non-life insurance provisions, the investment return in non-life insurance decreased by DKK 367m to DKK 79m (loss). The lower

investment return is primarily due to a lower investment return on equities and Danish mortgage bonds.

The profit on life insurance declined by DKK 21m to DKK 228m which is primarily due to a deteriorated risk result on disability and premiums waived.

The profit of DKK 1,331m is better than assumed in the latest profit forecast model in the interim report for Q1-Q3 2018, showing a post-tax profit of DKK 1,200 – 1,300m. The profit improvement is mainly due to run-off profits in Q4 2018 and a lower level of weather-related claims than assumed.

Results and profit forecast model Forecast 2018 Forecast 2018 Forecast 2018
Results as in Q1-Q3 2018 Results
(DKKm) 2017 interim report 2018
Non-life insurance
- Technical result 1,622 1,200 1,250 1,499
- Investment return after return and revaluations of
non-life insuranceprovisions etc. 288 80 130 (79)
Profit on non-life insurance 1,909 1,280 1,380 1,420
Life insurance 249 220 250 228
Parent companyetc. 77 40 50 54
Pre-tax profit 2,235 1,540 1,680 1,702
Taxation (502) (340) (380) (371)
Profit for theyear 1,733 1,200 1,300 1,331

Results for Q4 2018

The profit for Q4 2018 was DKK 259m (Q4 2017: DKK 379m).

Pre-tax profit declined by DKK 161m to DKK 331m.

The technical result increased by DKK 10m to DKK 411m. The reason for the increase is that higher run-off profits in Q4 2018 as compared with Q4 2017 more than compensated for a less favourable trend before run-off.

After return and revaluation of non-life insurance provisions, the investment return in non-life insurance decreased by DKK 170m to DKK 155m (loss). The lower investment return is primarily due to a lower investment return on equities and Danish mortgage bonds.

The profit on life insurance increased by DKK 3m to DKK 45m.

Trend in profit Q4 Q4
(DKKm) 2017 2018
Non-life insurance
- Technical result 401 411
- Investment return after
return and revaluations of
non-life insurance provisions etc. 15 (155)
Profit on non-life insurance 416 256
Life insurance 42 45
Parent company etc. 34 30
Pre-tax profit 492 331
Tax (112) (71)
Profit 379 259

Non-life insurance in 2018 Premiums earned

Premiums earned in 2018 increased by 1.7% to DKK 9,135m. The personal segment accounted for a 1.5% increase, and the SME segment accounted for a 1.8% increase.

In 2018, Topdanmark had a continuously growing number of customers in the personal, agricultural and SME markets. The increase in the number of customers is primarily due to improved customer retention.

Announcement No. 04/2019 from Topdanmark A/S Page 4 of 90

In 2018, the distribution agreements with Nykredit and Sydbank within life insurance were terminated resulting in an adverse growth within non-life insurance premiums of 0.6pp. This is due to the fact that distribution agreements with Nykredit and Sydbank within life insurance comprised sale of illness/accident insurance policies related to pension schemes but recognized as non-life insurance for accounting purposes.

Also, premiums earned are adversely impacted by accounting adjustments regarding unexpired risk etc. (adjustments related to onerous contracts) corresponding to 0.7%.

Claims trend

The claims trend was 67.5 in 2018 (2017: 65.8).

The run-off profits, net of reinsurance, were DKK 353m (2017: DKK 344m), representing a 0.1pp favourable impact on the claims trend. Run-off profits were primarily generated in motor liability, illness/accident and workers’ compensation. A provisional estimate of DKK 50m is included in the run-off in connection with the bankruptcy of Alpha Insurance A/S. The amount represents Topdanmark’s expected share of the industry’s statutory liability related to workers’ compensation claims not being covered by Alpha Insurance A/S as a result of the bankruptcy of the company.

In 2018, weather-related claims amounted to DKK 9m (2017: DKK 33m), representing a 0.3pp improvement of the claims trend. The level of weather-related claims was DKK 161m below normal level of DKK 170m.

The level of large-scale claims (claims exceeding DKK 5m by event after refund of reinsurance) increased by DKK 110m to DKK 128m in 2018, representing a 1.2pp deterioration of the claims trend. The large-scale claims were DKK 28m above the normal level of DKK 100m.

In 2018, other conditions of a non-recurring nature which have had a substantial impact on the claims trend include a reduction of the risk margin regarding claims provisions of DKK 31m equivalent to a positive impact of the claims trend of 0.3%. This is included in the table “Claims trend”, “Other”. Risk margin is calculated as the amount which would be demanded by a purchaser of the company's insurance portfolio for taking on the risk that actual expenses deviate from the carrying amount relating to settlement of the insurance provisions.

The claims trend excl. run-off, weather-related claims, large-scale claims and other positions including change of risk margin deteriorated by 1.1pp to 70.2 in 2018.

The deterioration of the adjusted claims trend of 1.1pp is a consequence of an increased amount of damages caused by fire primarily in Q2 2018. Consequently, the level of damages caused by fire (fire claims of less than DKK 5m by event) increased in line with a 0.8pp deterioration of the claims trend. Furthermore, the claims trend on burst pipes was higher when compared to 2017. Conversely, 2018 saw an improved claims trend on theft.

Claims trend Q4 Q4
2017 2018 2017 2018
Claims trend 65.6 65.0 65.8 67.5
Run-off 4.2 6.4 3.8 3.9
Weather-related claims (0.6) (0.4) (0.4) (0.1)
Large-scale claims (0.2) (1.1) (0.2) (1.4)
Other (0.2) 0.6 0.0 0.3
Claims before run-off, weather,
large-scale claims and other 68.8 70.5 69.1 70.2

Expense ratio

The expense ratio was unchanged at 16.1 in 2018 despite the general trend of wages and salaries together with an increased payroll tax rate from 14.1% to 14.5%. This resulted in a total impact on the expense ratio of 0.3pp.

Combined ratio

The combined ratio was 83.6 in 2018 (2017: 82.0). Excluding run-off profits, the combined ratio was 87.5 (2017: 85.8).

Non-life insurance in Q4 2018

Premiums earned increased by 0.2% to DKK 2,249m. The personal segment accounted for a 0.5% increase and the SME segment accounted for a 0.2% decline.

The relatively weak premium trend in Q4 is a result of the termination of the distribution agreements with Nykredit and Sydbank, which impacted premiums earned by DKK 18m (loss), equivalent to 0.8% and accounting adjustments primarily concerning unexpired risk of DKK 53m (loss) equivalent to 2.4%.

The claims trend was 65.0 in Q4 2018 (Q4 2017: 65.6), representing a 0.6pp improvement of the claims trend.

Announcement No. 04/2019 from Topdanmark A/S Page 5 of 90

The large-scale claims (fire claims) were DKK 25m in Q4 2018, which was an increase of DKK 20m compared with Q4 2017, representing a deterioration of the claims trend of 0.9pp. Weather-related claims in Q4 2018 amounted to DKK 9m. In Q4 2017, the weather-related claims accounted for DKK 13m and as such the claims trend improved by 0.2pp in Q4 2018.

The claims trend was impacted by run-off profits of DKK 143m, which was an increase of DKK 49m compared to Q4 2017. The run-off profits come from illness/accident, motor liability and workers’ compensation. It represents a 2.2pp improvement of the claims trend. In Q4 2018, DKK 50m was allocated in connection with the bankruptcy of Alpha Insurance A/S.

The claims trend adjusted for run-off, weather-related claims, large-scale claims and change of risk margin deteriorated by 1.7pp to 70.5 in Q4 2018. The adjusted claims trend was extraordinarily low in Q4 2017, whereas the claims trend was slightly better than normal level in Q4 2018.

The increase of the adjusted claims trend of 1.7pp can mainly be explained by a higher level of fire claims and burst pipes compared with Q4 2017.

The expense ratio was 16.7 in Q4 2018 (Q4 2017: 16.5).

The combined ratio was 81.7 in Q4 2018 (Q4 2017: 82.1). Excluding run-off profits, the combined ratio was 88.1 (Q4 2017: 86.3).

A change of the risk margin had a positive impact on the claims trend by DKK 13m, representing an impact of 0.6pp.

Financial highlights – Non-life insurance
(DKKm)
Q4
Q4
2017
2018
2017
2018
Gross premiums earned
Claims incurred
Expenses
Net reinsurance
2,245
2,249
8,985
9,135
(1,355)
(1,436)
(5,523)
(6,051)
(371)
(376)
(1,450)
(1,475)
(118)
(26)
(389)
(111)
Technical result
Investment return after return and revaluations of
non-life insurance provisions
Other items
401
411
1,622
1,499
13
(157)
277
(85)
2
2
11
6
Profit on non-life insurance 416
256
1,909
1,420
Run-offprofits,net of reinsurance 94
143
344
353
Gross loss ratio (%)
Net reinsurance ratio(%)
60.4
63.9
61.5
66.2
5.3
1.2
4.3
1.2
Claims trend (%)
Gross expense ratio(%)
65.6
65.0
65.8
67.5
16.5
16.7
16.1
16.1
Combined ratio(%) 82.1
81.7
82.0
83.6
Combined ratio excl. run-offprofits(%) 86.3
88.1
85.8
87.5

Segment reporting Private

The Private segment offers insurance policies to individual households in Denmark.

Premiums earned increased by 1.5% to DKK 5,056m in 2018. In Q4 2018, premiums earned increased by 0.5% to DKK 1,230m. In 2018, the increase in premiums was impacted by a decline in premiums in illness/accident (I/A) following the termination of the life insurance distribution agreements with Sydbank and Nykredit. In addition to this, the increase in premiums was adversely impacted by accounting adjustments related to unexpired risk. Adjusting for these two conditions, the increase in premiums in Personal was 3.4% in 2018.

The technical result was DKK 843m in 2018, representing a decline of DKK 39m as compared with 2017.

The claims trend increased by 1.3pp to 67.4. Compared with 2017, the claims trend was favourably impacted by an improved development in theft damage and personal injuries in motor insurance. However, increased expenses for fire and burst pipes and claims for comprehensive motor insurance more than compensated for this. Weather-related claims accounted for DKK 4m (2017: DKK 15m).

The expense ratio declined to 15.9 (2017: 16.2). The combined ratio was 83.3 (2017: 82.3).

Excluding run-off profits, the combined ratio was 88.0 in 2018 (2017: 87.0).

Announcement No. 04/2019 from Topdanmark A/S Page 6 of 90

Private Q4 Q4
(DKKm) 2017 2018 2017 2018
Gross premiums earned 1,224 1,230 4,980 5,056
Claims incurred (767) (829) (3,208) (3,327)
Expenses (207) (205) (805) (806)
Net reinsurance (32) (26) (85) (79)
Technical result 218 170 882 843
Run-offprofits,net of reinsurance 57 80 236 235
Gross loss ratio (%) 62.6 67.4 64.4 65.8
Net reinsurance ratio(%) 2.6 2.1 1.7 1.6
Claims trend (%) 65.3 69.5 66.1 67.4
Gross expense ratio(%) 17.0 16.7 16.2 15.9
Combined ratio(%) 82.2 86.2 82.3 83.3
Combined ratio excl. run-offprofits(%) 86.9 92.7 87.0 88.0

SME

The SME segment offers policies to Danish-based SME and agricultural businesses.

Premiums earned increased by 1.8% to DKK 4,097m in 2018. In Q4 2018, premiums earned declined by 0.2% to DKK 1,023m. Premiums earned from 2017 to 2018 are impacted by accounting adjustments of DKK 29m (loss) related to unexpired risk. This is equivalent to an adverse impact of 0.7pp.

The technical result declined by DKK 88m to DKK 656m in 2018.

The claims trend deteriorated by 2.1pp to 67.6. The increase of gross claims is mainly due to more fire claims in the SME segment in Q2 2018 and more fire claims in agriculture in Q3 2018. In Q4 2018, there has been an

average number of fire claims. It is pointed out that 2017 was an exceptionally favourable year with only a few fire claims. Weather-related claims represented DKK 5m in 2018 (2017: DKK 18m).

Furthermore, workers’ compensation in 2018 was adversely impacted by a change in the mortality rate assumptions (longer lifetimes), higher expenses for AES/ ”Arbejdsmarkedets Erhvervssikring” (Labour Market Insurance) and higher wage and salary assumptions.

The expense ratio increased by 0.4pp to 16.4 due to increased expenses in connection with a preliminary analysis ahead of a new IT-system.

The combined ratio increased to 84.0 in 2018 (2017: 81.5). Excluding run-off profits, the combined ratio increased to 86.9 in 2018 (2017: 84.2).

SME Q4 Q4
(DKKm) 2017 2018 2017 2018
Gross premiums earned 1,026 1,023 4,024 4,097
Claims incurred (592) (611) (2,332) (2,739)
Expenses (160) (171) (643) (671)
Net reinsurance (86) 0 (304) (32)
Technical result 188 241 744 656
Run-offprofits,net of reinsurance 38 64 108 118
Gross loss ratio (%) 57.7 59.7 58.0 66.9
Net reinsurance ratio(%) 8.4 (0.0) 7.6 0.8
Claims trend (%) 66.1 59.7 65.5 67.6
Gross expense ratio(%) 15.6 16.7 16.0 16.4
Combined ratio(%) 81.7 76.4 81.5 84.0
Combined ratio excl. run-offprofits(%) 85.4 82.6 84.2 86.9

Announcement No. 04/2019 from Topdanmark A/S Page 7 of 90

Termination of distribution agreement with Danske Bank

Last autumn, Danske Bank terminated the distribution agreement with Topdanmark. Please refer to company announcement no. 15/2018.

In 2000, Topdanmark took over Danske Bank’s non-life insurance portfolio, and since then Topdanmark has sold non-life insurance policies via the Danske Forsikring brand. At the end of 2018, the Danske Forsikring portfolio represented DKK 2.1bn.

The distribution agreement with Danske Bank represented less than 10% of Topdanmark’s new sales in 2018.

On its own, the termination of the distribution agreement with Danske Bank is expected to have an adverse impact of just under 0.5pp on Topdanmark’s total trend in premiums in 2019. However, Topdanmark has a good sales momentum through its own sales channels and other distribution partners. Despite the termination of the Danske Bank agreement, Topdanmark expects a higher premium growth in 2019 than actual growth in 2018.

Life insurance in 2018

The result from life insurance was a profit of DKK 228m in 2018 (2017: profit of DKK 249m) representing a decrease of DKK 21m.

The profit on life insurance activities comprises the profit on life insurance plus the investment return of Liv Holding (Life Holding). This profit is calculated in accordance with the stated policy for the calculation of profit for the life insurance company: see www.topdanmark.com → About Topdanmark → Business → Life insurance → Policy for the calculation of profit in life insurance.

The decline in profit of DKK 21m is mainly due to a drop in the risk result on disability and premiums waived. These results may fluctuate between years as a consequence of new claims for disability and recovery.

In addition to this, the results for 2018 were impacted by the weak financial markets, making it impossible to fully recognise the risk return from with profit products. As a consequence, a risk return of DKK 5m is lost in 2018 against full risk return in 2017.

Topdanmark wants to further strengthen its cooperation with existing distribution partners. In addition to this, Topdanmark is active on the market for new distribution partners.

Result of life insurance Q4 Q4
(DKKm) 2017 2018 2017 2018
Investment return on shareholders' equity 10 21 109 110
Sales and administration (5) (9) (25) (20)
Insurance risk 0 3 17 (2)
Risk return on shareholders' equity 36 30 147 140
Profit on life insurance 42 45 249 228

Trend in premiums

Gross premiums amounted to DKK 10,111m in 2018 representing a 18.6% increase from DKK 8,525m in 2017 of which gross premiums on unit-linked contracts were DKK 8,765m, representing a 24.1% increase compared with 2017. 94% of the gross premiums in 2018 can be assigned to the unit-linked contracts.

The total gross premiums within life insurance including premiums on investment contracts represent DKK 11,526m (2017: DKK 9,451m), which is an increase of 22%.

Developments in Q4 2018

The profit in Q4 2018 increased by DKK 3m to DKK 45m.

Regular premiums increased by 1.3% to DKK 2,855m in 2018. Single premiums increased by 27.1% to DKK 7,257m in 2018. The low premium growth within regular premiums is a consequence of the termination of the distribution agreements with Nykredit and Sydbank.

Premiums on investment contracts which are not included in the gross premiums in the income statement but are recognised in the balance sheet represent DKK 1,415m (2017: DKK 926m), which is an increase of 52.8%.

Gross premiums increased by 31.2% to DKK 2,964m in Q4 2018, of which gross premiums on unit-linked contracts were DKK 2,601m, representing a 32.9% increase compared with Q4 2017.

Regular premiums increased by 0.3% to DKK 721m in Q4 2018 whereas single premiums increased by 45.6% to DKK 2,243m in Q4 2018.

Announcement No. 04/2019 from Topdanmark A/S Page 8 of 90

Sources of gross premiums Q4 Q4
(DKKm) 2017 2018 2017 2018
With-profits schemes 158 144 558 493
Unit-linked schemes 498 550 1,750 2,040
Grouplife 63 27 508 322
Regular premiums 719 721 2,817 2,855
With-profits schemes 82 192 394 532
Unit-linked schemes 1,459 2,051 5,315 6,725
Single premiums 1,540 2,243 5,709 7,257
Grosspremiums 2,259 2,964 8,525 10,111

Investment activities

Topdanmark Group excl. life insurance

The investment return in the Topdanmark Group excluding life insurance was DKK 102m in 2018 (2017: DKK 539m). Return and revaluation of non-life insurance provisions were DKK 86m (loss) in 2018 (2017: DKK 143m (loss)).

The investment return after return and revaluation of non-life insurance provisions was DKK 16m (2017: DKK 396m). The lower investment return is due to the declining financial markets mainly in Q4 2018, where equities and to some extent CDOs generated a lower investment return compared with 2017.

Topdanmark's policy is to accept a certain level of financial risk, given its strong liquidity position and stable, high earnings from insurance operations. Topdanmark has invested in equities, properties and CDOs, among other things, in order to improve the average investment return.

The investment return in Q4 2018 and full year 2018 on the most significant classes of assets is disclosed in the following table.

Investment return Portfolio 31 Dec
2017 2018 Return Q4 2017 Return Q4 2018 Return 2017 Return 2018
(DKKbn) (DKKm) % (DKKm) % (DKKm) % (DKKm) %
Danish equities 0.3 0.2 (4) (1.5) (33) (12.8) 55 18.7 (34) (13.1)
Foreign equities 0.7 0.6 30 4.5 (105) (15.0) 102 17.1 (73) (10.8)
Unlisted equities and hedge funds 0.3 0.3 3 0.8 (0) (0.1) 30 9.7 15 4.7
Government and mortgage bonds 16.4 14.4 58 0.4 43 0.3 157 1.0 71 0.4
Credit bonds 0.0 0.0 0 (0.1) (2) (5.0) 9 7.1 (3) (6.1)
Index linked bonds 0.3 0.3 3 0.5 4 1.3 24 6.0 9 3.3
CDOs 0.6 0.6 14 2.3 (14) (2.6) 70 12.5 29 4.7
Properties 1.1 1.2 7 0.6 12 1.0 30 2.9 47 4.2
Money market etc. 1.7 3.2 (2) (0.1) (11) (0.4) (23) (0.7) (15) (0.6)
Subordinated loan capital (1.7) (1.7) (10) (0.7) (12) (0.7) (43) (2.8) (47) (2.6)
Interest-bearing debt 0.0 (0.2) 0 0.0 0 0.0 0 0.1 0 0.0
19.5 18.9 98 0.5 (118) (0.6) 409 2.1 (2) 0.0
Assetmanagement 49 39 130 104
Investment return 147 (79) 539 102
Return and revaluations of
non-lifeinsurance provisions (81) (37) (143) (86)
Investment return after return and revaluations
of non-life insuranceprovisions 65 (116) 396 16

The exposure in foreign equities and credit bonds has been adjusted by the use of derivatives. The return percentages are calculated as the ratio between the return on financial instruments and the size of the exposure of the underlying asset. The return on properties includes revaluation of owner-occupied property, which has been included in other comprehensive income.

The equity exposure was DKK 909m excluding associated companies but including the impact of derivatives. The equity portfolios are well diversified with no large individual positions.

The composition of the portfolios is based on OMXCCAP for Danish equities, representing around 30% of the portfolio at 31 December 2018, and the foreign portfolios

are based on MSCI World DC in the original currency for foreign equities.

The class “Unlisted equities and hedge funds” includes private equity positions (DKK 28m) and positions in hedge funds where the investment mandates aim primarily at positioning on the credit market (DKK 209m).

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The Group's investments have no significant concentration of credit risk except for investments in AAArated Danish mortgage bonds.

The class of “Government and mortgage bonds” comprises primarily Danish government and mortgage bonds. The assets of this class are interest-rate sensitive, which to a significant extent is equivalent to the total interest-rate sensitivity of the technical provisions in Topdanmark Forsikring and the I/A provisions in Topdanmark Livsforsikring (the life insurance company). Consequently, the return on “Government and mortgage bonds” should be assessed in connection with return and revaluation of the insurance provisions.

Parent company etc.

The parent company, Topdanmark, does not perform any independent activities. The profits of the parent company etc. include the profits of subsidiaries, excluding the insurance business (primarily Topdanmark Asset Management) and finance costs.

The profits of the parent company etc. decreased by DKK 23m to DKK 54m in 2018. The reduced profit mainly derives from lower performance-related investment management fees in Topdanmark Kapitalforvaltning (Topdanmark Asset Management).

Taxation

The class “Credit bonds” is composed of a minor share of a well-diversified portfolio of credit bonds, primarily issued by businesses in Europe.

The class “Index linked bonds” comprises bonds – primarily Danish mortgage bonds – for which the coupon and principal are index linked.

The class “CDOs” primarily comprises positions in CDO equity tranches. The underlying assets of CDOs are mostly senior secured bank loans, while the remainder are primarily investment grade investments.

The property portfolio mainly comprises owner-occupied property (DKK 853m). The properties are valued in accordance with the rules of the DFSA (Danish Financial Supervisory Authority) i.e. at market value taking into account the level of rent and the terms of the tenancy agreements. 97% of the property portfolio is currently let when adjusting for properties under construction or being converted for other purposes.

"Money market etc." comprises money market deposits, intra-group balances, the result of currency positions and other returns not included in the other classes.

"Subordinated loan capital" comprises subordinated loans issued by the parent company and by Topdanmark Forsikring.

"Interest-bearing debt" comprises other debt.

Topdanmark uses the Solvency ll discount curve with volatility adjustment (VA) for an assessment of the technical provisions. The VA component comprises a corrective element for the development in pricing of Danish mortgage bonds, as well as a corrective element for the development in pricing of European business credits. The VA component was 45bp at the end of 2018 and 30bp at the beginning of the year.

The tax charge was DKK 371m of the pre-tax profit of DKK 1.702m, corresponding to an effective tax rate of 21.8% (2017: 22.5%).

Profit forecast model

Traditionally, Topdanmark does not publish actual profit forecasts, but instead the expected level of results if a number of assumptions about the return in the financial markets are met. The return in the financial markets changes on a daily basis, and Topdanmark's profit forecast model will already deviate from actual expectations by the time it is published.

As can be seen, the investment return forecast model is not based on a specific estimate of the expected investment return for the rest of the year, but solely on a long-term standard assumption of the return.

Non-life insurance

In the interim report for Q1-Q3 2018 it was disclosed that Topdanmark assumed a positive premium growth for 2019. This was based upon the following assumptions:

  • In 2018, the termination of the distribution agreements with Nykredit and Sydbank within life insurance had an adverse impact on the premium growth in non-life insurance of approx. 0.5pp. The reason for this is that the distribution agreements with Nykredit and Sydbank within life insurance comprised sale of illness/accident insurance related to pension schemes but registered as non-life insurance with Topdanmark. In 2019, the effect of the terminated distribution agreements is expected to have an adverse impact on premiums earned by 0.2pp when compared with 2018

  • The automatic premium indexing in the private segment will be 2.0% in 2019. Approximately 70% of Topdanmark’s premiums earned are comprised of automatic premium indexing. Thus, the premium effect of the automatic premium indexing on non-life insurance is approximately 1.4%.

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Since the announcement of the interim report for Q1-Q3 2018, Topdanmark’s distribution agreement with Danske Bank has been terminated, cf. the section “Termination of distribution agreement with Danske Bank”.

On its own, the termination of the distribution agreement with Danske Bank is expected to have an adverse impact of just below 0.5pp on Topdanmark’s total trend in premiums in 2019. However, Topdanmark has good sales momentum through its own sales channels and other distribution partners. Despite the termination of the Danske Bank agreement, Topdanmark assumes a higher premium growth in 2019 compared with 2018.

In the interim report for Q1-Q3 2018, Topdanmark also assumed a combined ratio for 2019 of 89-90, excluding run-off.

trend in Q1 and the new method for calculation are unknown until the end of Q1 2019. Consequently, the change of the VA-component is not included in the profit forecast model for 2019. A change in the assumptions for the calculation of the VA-component will impact the accounting value of the technical provisions while the value of the assets will remain unchanged. Everything else being equal, by every basis point the VA-component is reduced, Topdanmark’s post-tax profit for 2019 will be reduced by around DKK 5m.

Overall, Topdanmark assumes a pre-tax result for non-life insurance of DKK 1,040-1,140m.

Life insurance

Topdanmark assumes an increase in regular premiums of 10% in 2019. At this time of the year, it makes no sense to make assumptions on the level of single premiums.

This was based on the following assumptions:

  • A normal year as regards weather-related claims including expenses of DKK 170m. The weatherrelated claims, broken down by quarter are assumed to be as follows:

  • Q1: DKK 50m

  • Q2: DKK 25m

  • Q3: DKK 45m

The profit forecast model for life insurance is based on the following assumptions:

  - Full recognition as income of risk return for shareholders’ equity from all interest rate groups

  - No recognition as income from the shadow account

  - The profit will be adversely impacted by expenses in connection with the launch of a new IT-system.
  • Q4: DKK 50m

  • Large-scale claims (claims of a gross value exceeding DKK 5m) of DKK 100m

Overall, Topdanmark assumes a pre-tax result for life insurance of DKK 200-230m.

  • An expense ratio of around 16

  • On the one hand, additional expenses of 0.5 to 1pp in connection with investments in increased digitisation and automation are still assumed to have an impact on the combined ratio. On the other hand, investments from previous years will result in improved efficiency in 2019. Together with a slightly improved insurance risk in general, this will contribute to an improvement of the assumed combined ratio of approx. 1pp when comparing with 2018

  • Interest rates remain unchanged and do not impact the combined ratio.

The result is very sensitive to fluctuations particularly in the investment return.

The risk return and shadow account will not be finally calculated until the presentation of the Annual Report for 2019.

Parent company

The profit forecast model for the parent company plus subsidiaries outside of the insurance group still assumes a pre-tax profit of DKK 40-50m.

Taxation

The assumed combined ratio for 2019 remains unchanged at 89-90, excluding run-off.

The volatility adjustment (VA) is a component in the national interest rate curve that EU based insurance companies use for the discounting of technical provisions. EIOPA had previously stated that the method for calculation of the VA for the Danish discounting curve would be changed in 2018. However, this has not yet taken place. The method for calculation of the VAcomponent will be changed as of Q1 2019. The calculation of the VA-component for Q1 2019 will take place at the end of Q1 2019. The total net impact of the

Given a corporation tax rate of 22.0%, the tax charge is expected to be DKK 280-320m.

Total Group profit

Overall, the assumed post-tax profit forecast model for 2019 is DKK 1,000-1,100m. The assumed profit for 2019 is exclusive of run-off.

The profit forecast model is based on the assumption of an annual 7.0% return on equities and foreign exchange rates – both unchanged from the level of 28 December 2018.

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Furthermore, it is assumed that the return on interestbearing assets hedging the discounted provisions is only sufficient to cover discounting and revaluation of the

provisions, while the return on the remaining interestbearing assets is assumed to be 1.72% (risk-free interest rate plus 2.0pp).

Profit forecast 2019 Results Forecast 2019
(DKKm) 2018 **28 December ** 2018
Non-life insurance
- Technical result 1,499 950 1,000
- Investment return after return and revaluations of
non-lifeinsurance provisions etc. (79) 90 140
Profit on non-life insurance 1,420 1,040 1,140
Life insurance 228 200 230
Parent company etc. 54 40 50
Pre-tax profit 1,702 1,280 1,420
Taxation (371) (280) (320)
Profit for theyear 1,331 1,000 1,100

Risk management

Topdanmark's policy is to hedge against risks arising from the Company's activities or to limit such risks to a level that allows the Company to maintain normal operations and implement its planned measures even in the case of highly unfavourable events in the outside world.

As a consequence of this policy, for a number of years the Company has identified and reduced or eliminated the risks which could potentially cause losses exceeding what Topdanmark considers to be acceptable. For example, major strategic shareholdings have been sold, the catastrophe cover for weather-related events or terror has been increased significantly and the financial risk has been reduced.

At the end of 2018, Topdanmark’s solvency ratio was 196. Topdanmark assesses that with this solvency ratio, the Company will be able to maintain normal operations and implement planned measures even in the event of, for example, another collapse in the financial markets as in 2008.

The solvency ratio can be adjusted to a certain extent in accordance with the Board of Directors’ wishes. For example, the Board of Directors can choose to increase the solvency ratio by reducing capital requirements via a lowering of the Group’s investment-related risk profile. An element thereof could be to offer life-insurance customers with guaranteed benefits to switch to unit-linked for which the capital requirement is significantly lower. It is an ongoing consideration process because both riskreducing measures will reduce the profitability of the Topdanmark Group.

Topdanmark’s assessment is that the current level of solvency ratio is comfortable considering the wish for a sound own funds base and satisfactory profitability.

In order to ensure strict control of the overall risk, the exposures are calculated as often as deemed necessary,

i.e. daily, monthly, quarterly or in a few cases annually, according to the nature of the exposure.

The Board of Directors determines the overall risk policies and limits. The internal auditors report to the Board of Directors and report on, among other things, the observance of these risk policies and limits.

Topdanmark's risk management function identifies, assesses and quantifies risks. It reports to the Risk Committee, which is responsible for risk policies, risk limits, solvency calculation, capital plans, Topdanmark's own risk and solvency assessment (ORSA), and Topdanmark's partial, internal model for non-life insurance risks. The members of the Risk Committee are the CFO of the Group, the head of the Compliance Function and the heads of the primary risk areas, which are: Asset Management, Statistical Services, Reinsurance, Finance, Life Actuarial Services and Life Finance. The Risk Committee reports and recommends to the Board of Directors via the Executive Board.

The Risk Committee has set up the Model Committee, which is responsible for developing and operating Topdanmark's internal model for calculation of results probabilities and risks of the non-life insurance portfolio based on random simulation. The model is used for, among other things, optimising the reinsurance programme, calculation of cost of capital, forecast balancing and calculating capital requirements.

The internal model has been used in solvency calculations in accordance with the Danish solvency rules in force since 2014 and has been amended to meet the EU Solvency II-rules in force. The DFSA has approved Topdanmark’s internal model to be used when calculating solvency capital requirements.

The risk management function implements an annual ORSA process identifying risks in the business, quantifying these risks and collecting them in a risk

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register. Additionally, the principles of solvency calculation are reviewed, and the risk management process is updated. An ORSA report has been prepared, which, together with the risk register and risk management process, was considered at a Board Meeting in the autumn of 2018.

On an ongoing basis, the risk management function addresses the rules for solvency calculation and reporting etc. of the Solvency II Directive in order to ensure that Topdanmark meets this set of rules.

Overview

Topdanmark believes that the Group's most important risks relate to the following main areas:

Solvency calculation and capital requirements

Solvency II gives the companies the opportunity to fully or partially develop their own internal risk model for solvency calculation. Topdanmark uses a partial internal model which has been developed in-house to calculate the nonlife risk.

This model, approved by the DFSA, provides the basis for including non-life risks in Topdanmark's solvency calculations.

The DFSA has granted Topdanmark approval to use the volatility-adjusted Solvency ll interest rate curve (see above).

  • Non-life insurance

  • Life insurance

  • Market

  • Counterparty

  • Operational

  • Compliance

  • Strategy.

Own funds

Principal elements of own funds: Shareholders’ equity

  • Proposed dividend

    • Deferred tax on security funds
    • Profit margin
  • Intangible assets

Please refer to Note 46 for a more detailed description of the above risks.

    • Tax effect
    • Usable share, subordinated loan tier 1
  • (max. 20% of tier 1-capital)

Risk scenarios

The Group's risk factors are illustrated in the following table on the most significant risk factors calculated as the post-tax impact on profit and shareholders’ equity. The given assumptions do not reflect Topdanmark's expected risks but are shown only as examples which could be used as a basis for assessing the Company's exposure to the risks mentioned.

Risk scenarios
(DKKm) after corporation tax
and pension return tax 2017 2018
Non-life insurance
Underw riting risk
Combined ratio − 1pp increase (70) (71)
Provisioning risk
Provisions on ow n account − 1% increase (98) (97)
Storm claims up to DKK 5,100m (78) (78)
(Plus reinstatement premium etc.)
Life insurance
Disability intensity - 35% increase* (10) (10)
Mortality intensity - 20% decline (28) (25)
Market risk
Interest-bearing assets 1 pp increase (465) (480)
Provisions for claims in effective
and benefits etc. interest rate 513 504
Index-linked bonds 5% loss (21) (20)
Equities 10% loss (79) (71)
CDOs < AA 10% loss (60) (56)
Properties 10% loss (132) (149)
Annual currency loss w ith an
up to2.5%probability (VaR) (6) (1)
    • Usable share, subordinated notes (max. 50% of SCR) Own funds

Topdanmark has an outstanding subordinated tier 1 loan (restricted tier 1 capital notes) of DKK 400m. This loan is perpetual but includes an option enabling Topdanmark to redeem the loan as of 23 November 2022.

Topdanmark Forsikring has outstanding subordinated tier 2 notes in two tranches:

  • DKK 500m, call in 2020, expiry in 2025

  • DKK 850m, call in 2021, expiry in 2026.

Solvency cover
(DKKm) 2016 2017 2018
Ow n funds 6,348 6,370 6,509
Solvency requirement 3,643 3,116 3,322
Solvency cover(%) 174 204 196

*35% increase first year, subsequently 25%, coincident w ith 20% decline in reactivation rates.

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Capital model

Topdanmark pursues a policy of keeping its shareholders' equity at a relatively low level. Any amounts in excess of the conservatively estimated shareholders' equity considered necessary to support the underlying business are paid out to shareholders by means of payment of dividend.

The size of the necessary solvency capital, i.e. Shareholders’ equity reduced by the value of assets not included in the solvency cover, has been calculated at DKK 3,400m. Further solvency cover is ensured through outstanding subordinated notes.

Capital structure and ownership

Topdanmark's Board of Directors has an authorisation granted in the Articles of Association to increase the Company's share capital, to raise convertible loans and/or issue warrants. The issues may be with or without pre-emptive rights for the Company's shareholders. The authorisations are limited to a total of 2,500,000 shares. They expire on 12 April 2023.

At the end of 2018, Topdanmark’s share capital totalled DKK 90,000,000 divided into shares of DKK 1 each, corresponding to 90,000,000 voting rights. As of 1 February 2019, Topdanmark held 3,459,128 shares representing 3.84% of the share capital.

Shareholders

As of 1 February 2019, Topdanmark had 36,799 shareholders registered by name.

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The following shareholder owns more than 5% of the share capital: Sampo plc Fabianinkatu 27 FL-00100 Helsinki Finland

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Board of Directors and Articles of Association Appointment and replacement of members of the Company's Board of Directors

The Board of Directors, which is elected at the general meeting and by the Topdanmark Group's employees, is the Company's top threshold of management formulating the Company's objectives, goals and strategies and making decisions on matters that are of significant importance or unusual in nature to the Company.

Topdanmark's Board of Directors comprises nine members, six of them elected by at the Annual General Meeting and three by Topdanmark's employees in accordance with the Danish Companies Act.

In accordance with this Act, the number of Board members elected by employees must be at least half the number of those elected by the shareholders at the general meeting. The rights, duties and responsibilities of the Board members elected by employees are the same as those of the Board members elected by shareholders at the general meeting. The term of office for members elected by shareholders at the general meeting is one year, while according to legislation, it is four years for members elected by employees.

Board members are elected individually.

The Board of Directors has addressed its composition and qualifications in “Policy on diversity at board level”. The Company believes that, by imposing beforehand very specific requirements on the Board members, it may prevent the election of an evidently qualified Board candidates if they do not fully meet the requirements. Topdanmark wants to make an individual decision on each Board candidate based upon an overall consideration of the candidate's qualifications as compared with the Company's business model and associated risks, present needs and the composition of the rest of the Board of Directors. Topdanmark believes that in a company like Topdanmark, its Board members ought to possess combined skills within organisation, strategic management, insurance operations, reinsurance, long-tail business, financial and insurance reporting, general statistics, risk management and assessment, sales to the private and professional markets, marketing/branding, outsourcing, finance, own funds, solvency and minimum capital requirements, rules for internal models, audit, financing, investment, statutory limits, compliance, IT and IT security, digitisation as well as recruitment/HR. Information on the defined competences possessed by each of the Board members elected by shareholders at the general meeting is provided in the section on the Board of Directors in the Annual Report.

Taking the latest evaluation of the Board into account, it is assessed that Topdanmark's Board of Directors with its current composition possesses the above mentioned skills and qualifications.

Diversity

Topdanmark’s current Board of Directors reflects diversity in many areas, including professional background and education, gender and age. Its members have experience from the financial and industrial sectors, nationally and internationally. The Board of Directors believes that this composition enables it to consider a given problem from many different angles which is confirmed by experience from the day-to-day Board work. Read more about each Board member’s background, competence and rate of attendance on www.topdanmark.com → About Topdanmark → Management → Executive Board and Board of Directors and Board of Directors and Executive Board in this Annual Report.

Four of the nine Board members are women, two of them elected at the Annual General Meeting and two by Topdanmark's employees. Consequently, Topdanmark meets its goal: that the Board members has a minimum of three persons of each gender. Topdanmark meets the statutory definition of an equal gender distribution.

Topdanmark has signed up to the UN Global Compact intended to ensure, among other things, the prevention of discrimination in businesses.

Topdanmark works to maintain and develop openness in the company culture to counter any form of discrimination due to gender, race, colour, nationality, social and ethnic origin, religion, beliefs, political opinion, disability, age and sexual orientation. Topdanmark believes that diversity provides business value and that it is important that all employees may advance to managerial positions at all levels.

Topdanmark's Board of Directors has adopted policies on diversity. “Policy on diversity at Board level” and “Policy on diversity and the under-represented gender in the management body of Topdanmark” has been published on Topdanmark’s website. More information on diversity including “Women in management” is available in the CSR Report 2018.

Evaluation of the Board of Directors

On a regular basis, the Board of Directors evaluates the Board assignments, the full Board and the contributions and results made by the individual members, cooperation with the Executive Board, the Chairman’s management of the Board of Directors, the Board composition, the work in the Committees and the set-up of the Committees, the organisation of the work and the quality of the material for the Board of Directors. Based upon anonymous questionnaires on the work in the Board and cooperation

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with the Executive Board, anonymous evaluation of the individual members of the Board of Directors and the Executive Board, individual interviews between the Chairman of the Board and each member of the Board and questionnaires on the expertise of each Board member, the Board of Directors carries out a selfevaluation once a year. The Chairman of the Board is in charge of the evaluation with no assistance by the Executive Board. On the basis of a specific evaluation, the Board of Directors decides if it is necessary and/or relevant to involve external consultants in the evaluation process.

Any additional directorships undertaken by the Board members including the significance and extent of each duty are part of the evaluation of Topdanmark’s Board of Directors. The evaluation of overboarding is based on the guidelines prepared by ISS and additionally, a subjective evaluation is made. None of Topdanmark’s Board members are considered to be overboarded.

Amendments to the Company's Articles of Association

The general meeting is Topdanmark's chief decisionmaking vehicle. Resolutions at general meetings are passed by a simple majority of votes, unless a special majority or representation is required by the Danish Companies Act or the Articles of Association. The Articles of Association provide that resolutions amending the Articles of Association are only valid if adopted by an affirmative vote of not less than two thirds of the votes cast as well as of the capital represented at the general meeting. The Articles of Association provide no restrictions on voting rights.

Severance pay

In order to ensure unconditional loyalty, focus and performance for the Topdanmark Group up to a potential takeover, Topdanmark has reached an agreement with some members of the Executive Board according to which, under certain circumstances, they

will receive compensation in the form of an extended period of notice and an increased severance pay if they resign or are made redundant or their post is abolished in connection with Topdanmark and/or the company in the Topdanmark Group with which the person concerned is employed being taken over by or merged with a company outside of the Group, or if one or more owners take control of Topdanmark and/or the company in the Topdanmark Group with which the person concerned is employed.

For executive service agreements signed after November 2017, the total value of remuneration for the period of termination including severance pay cannot exceed two years’ salary including all remuneration shares. For executive service agreements signed before November

2017, severance pay cannot exceed the value of the remuneration for the past two years.

Additionally, Topdanmark offers severance pay in accordance with legislation, as set out in a contract or in specific cases as has been individually agreed upon, but always adhering closely to the guidelines of the Danish Salaried Employees Act. The maximum amount of the overall severance pay will represent two years' salary.

On 23 September 2013, the EU Commission decided that If P&C Insurance Holding Ltd (publ) de facto was in control of Topdanmark. As a consequence of this special situation, it has been agreed that Topdanmark’s Executive Board and some members of the Senior Management earn a compensation over three years, representing six months' salary for each qualifying year. The earning of compensation has taken place. Two members of the present Executive Board and two members of the Senior Management are covered by this agreement and the compensation will be paid on resignation.

Remuneration structure

Topdanmark's remuneration policy is intended to optimise long-term value creation at a group level. The Annual General Meeting has adopted "Remuneration policy of the Topdanmark Group including general guidelines for performance-related pay."

In addition to salary policy, the remuneration policy also includes the general guidelines for performance-related pay, its pension policy and its guidelines for the granting of severance pay. Each of these guidelines is applicable for the Topdanmark Group. The remuneration policy covers Topdanmark's Board of Directors, Executive Board, other significant risk takers and, as provided by legislation, employees involved in control functions and audit work. If specifically stated, Topdanmark's remuneration policy also covers its executive team, comprising a number of the heads of business sectors and administrative departments (the Senior Management) and certain other employees, at the discretion of the Board of Directors. The remuneration policy etc., as adopted by the Annual General Meeting, is available on www.topdanmark.com → Corporate Governance → Remuneration structure.

The share price reflects the value creation potential at group level. This is one of the reasons why Topdanmark believes that a general rule on share options rather than the receipt of individual bonuses encourages the executives to be more holistic in their approach to value creation. The authorization granted to the Board of Directors to sign individual agreements with one or more members of the Executive Board on individual bonuses dependent on the director’s fulfilment of a number of

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performance goals set by the Board of Directors is only used to a limited extent and only in cases where the Board of Directors wants to support and promote particular and specific efforts in relation to Topdanmark’s strategy.

The remuneration package of the Executive Board and the Senior Management is based upon a fixed basic salary. A fixed share thereof, 10%, is paid as share options. As a partial alternative or a supplement to the fixed basic salary, the Board of Directors may decide to grant individual bonuses for one or more members of the Executive Board, such bonuses being dependent on the Director’s fulfilment of a number of performance goals set by the Board of Directors. The maximum variable salary for a Director will represent 50% of the Director’s fixed basic salary including pension. Performance-dependent bonuses are not paid on top of this. The determination of the fixed basic salary paid to the Executive Board and the Senior Management is based on a specific assessment of the employee. In its assessment Topdanmark includes, among other factors, their position, characteristics and performance.

Besides options, which in accordance with the revolving option scheme are paid to the Executive Board and the Senior Management, the Executive Board may grant a

total of up to 200,000 options to employees who have made a special effort or otherwise contributed extraordinarily to value creation in the Company.

No special pension contribution is paid to the Executive Board, and, therefore, they are paid a personal allowance of 25% of their cash salary. Consequently, Topdanmark has no pension commitments towards the Executive Board, and no type of pension compensation on retirement is granted. The Senior Management and other significant risk takers receive a pension contribution of up to 25% of their cash salary. The amount is paid to the chosen pension provider and consequently all pension obligations are fully covered.

Share options

For 2019, Topdanmark has granted 158,682 share options to its Executive Board and a number of executives. The strike price of DKK 333 was fixed at 110% of the market price of Topdanmark's shares on 28 December 2018 (average of all trades).

Besides the revolving scheme referred to above, a further 115,000 share options have been granted for 2019 to a number of other executives who have made a special effort or otherwise contributed extraordinarily to value creation in the Company.

Share options granted Executive Senior
Board Executives Total
2015 67,782 295,118 362,900
Marketvalue ofthose options granted (DKKm) 2 8 10
2016 71,860 335,600 407,460
Marketvalue ofthose options granted (DKKm) 2 8 10
2017 96,416 351,971 448,387
Marketvalue ofthose options granted (DKKm) 2 8 10
2018 49,216 262,059 311,275
Marketvalue ofthose options granted (DKKm) 2 9 11
2019 58,756 217,868 276,624
Marketvalue ofthose options granted (DKKm) 2 8 10

The options granted for 2019 are not to be exercised any earlier than after the publication of the 2021 Annual Report in 2022 and no later than after the publication of the 2023 Annual Report in 2024. In the intervening period, the options can only be exercised up to three banking days after Topdanmark's publication of its annual, half year and interim reports.

The market value of the options for 2019 has been calculated at DKK 10m at the time of granting.

The value was calculated using the Black and Scholes model based on a share price of DKK 302.68, an interest rate corresponding to the zero coupon rate based on the

swap curve on 28 December 2018, future annual volatility of 22% and a pattern of exercise similar to Topdanmark's previous granting of share options: see IFRS 2 on sharebased payments.

At the end of 2018, the exposure of the options held by the Executive Board represented 0.2% of the number of outstanding shares.

Topdanmark’s Remuneration Report for 2018 provides additional information on remuneration in Topdanmark and Topdanmark’s option scheme. Detailed information is available on www.topdanmark.com → Investor → Reports & presentations → Remuneration reports.

Announcement No. 04/2019 from Topdanmark A/S Page 17 of 90

Distribution of dividend for 2018

Given Topdanmark’s solid own funds, the Board of Directors will recommend to the AGM that distribution of dividend for DKK 1,350m from this year’s profit of DKK 1,331m will take place representing a payout ratio of 101.5.

Multi-employer Occupational Pension Funds " is available on www.topdanmark.com → Investor Relations → Reports and presentations → CSR reports (http://inv.topdanmark.com/csr.cfm).

Annual General Meeting

The recommended dividend distribution represents a dividend yield of 5.2 and a dividend of DKK 15 per share.

The distribution of dividend will take place immediately after the AGM on 3 April 2019.

The Annual General Meeting will be held on 3 April 2019, 15:00 (CET) at:

Tivoli Hotel & Congress Center Arni Magnussons Gade 2 1577 København V

Corporate Governance

Topdanmark's "Statutory Corporate Governance Report, see Section 131 of Executive Order on Financial Reports for Insurance Companies and Multi-employer Occupational Pension Funds " (”Executive Order on Financial Reports”), is available on www.topdanmark.com → Investor Relations → Reports and presentations → Statutory Corporate Governance Reports (http://inv.topdanmark.com/governancestatement.cfm).

CSR

Topdanmark's "Statutory report on Corporate Social Responsibility, see Sections 132a and 132b of Executive Order on Financial Reports for Insurance Companies and

The agenda for the Annual General Meeting will be published in the period 26 February to 12 March 2019.

Financial calendar


Financial calendar
AGM 03 Apr 2019
Q1 2019 Interim Report 25 Apr 2019
2019 Half-year Report 18 July2019
Q1-Q3 2019 Interim Report 24 Oct 2019
Announcement of 2019 Annual Results 23 Jan 2020
2019 Annual Report 20 Feb 2020

Company announcements

Topdanmark submits announcements to Nasdaq Copenhagen A/S with information on material and relevant events in the Group which can affect the price of Topdanmark's shares. The announcements are also sent to the press, share analysts, investors and other interested parties.

The announcements are available on www.topdanmark.com → Investor Relations → Company announcements.

2019

07 Feb 03/2019 CORRECTION - Proposal for Election of Members for the Board of Directors in Topdanmark

07 Feb 03/2019 Proposal for Election of Members for the Board of Directors in Topdanmark

24 Jan 02/2019 Topdanmark announcement of 2018 Annual Results

02 Jan 01/2019 Issue of options

2018

12 Nov 15/2018 Topdanmark and Danske Bank terminate co-operation on sales on non-life insurances 22 Oct 14/2018 Topdanmark interim report for Q1-Q3 2018

28 Sep 13/2018 Timing of announcement of Topdanmark interim report for Q1-Q3 2018 11 Sep 12/2018 Employee shares 20 Jul 11/2018 Topdanmark half-year report for 2018 23 Apr 10/2018 Topdanmark interim report for Q1 2018

23 Apr 09/2018 Change of employee representative in Topdanmark’s Board of Directors 12 Apr 08/2018 Annual General Meeting of Topdanmark – 12 April 2018

06 Apr 07/2018 Topdanmark appoints new member of the Executive Board 19 Mar 06/2018 Notice convening the Annual General Meeting on 12 April 2018 26 Feb 05/2018 Topdanmark ─ Financial Calendar 2018 22 Feb 04/2018 Topdanmark Annual Report 2017 05 Feb 03/2018 Peter Hermann has been appointed new CEO of Topdanmark 25 Jan 02/2018 Topdanmark announcement of 2017 Annual Results 02 Jan 01/2018 Issue of options

Announcement No. 04/2019 from Topdanmark A/S

Page 18 of 90

Board of Directors

==> picture [71 x 86] intentionally omitted <==

Torbjörn Magnusson, Chairman Elected at the AGM.

marketing and branding, outsourcing, finances, own funds, solvency and minimum capital requirements, rules of internal models, auditing, financing and investments, regulatory environment, compliance, IT and IT security, digitisation, recruitment and human resources.

Independence:

As Torbjörn Magnusson represents a controlling shareholder’s interests, he does not meet the definition of independence set out by the Committee on Corporate Governance.

DOB:

9 November 1963.

Joined Topdanmark’s Board of Directors:

Current position held:

Group CEO and President, Sampo Group (as of 1 January 2020)

Previous positions held:

==> picture [71 x 86] intentionally omitted <==

Jens Aaløse, Deputy Chairman Elected at the AGM.

1988-1989: Arthur Andersen & Co

1990-1993: Skandia International

1994-1996: Mercantile & General Re, London

1997-1999: Vice President, Skandia P&C 1999-2002: Head of Commercial Division and Head of Commercial Products, If P&C Insurance Ltd.

DOB:

26 September 1966.

Joined Topdanmark’s Board of Directors: 2016.

2002-2019: CEO and President, If P&C Insurance Ltd.

Current position held:

Education:

  • M.Sc. and Lic. Eng. (Optimization Theory), The Royal Institute of Technology, Stockholm.

Offices held:

Member of the Board of Directors of:

  • If P&C Insurance Holding Ltd. (Chairman)

  • Insurance Europe (Vice President)

  • Insurance Sweden

Senior Executive Vice President, TDC A/S.

Previous positions held:

1990-2002: Various executive positions, SAS Scandinavian Airlines A/S

2002-2006: Vice President, SAS Scandinavian Airlines A/S 2006-2010: CEO, Nordic Media Link AB and Dansk Reklame Film A/S

2010-2013: CEO, Danske Licens Spil A/S.

  • Nordea Bank AB.

Education:

Member of:

  • Group Executive Committee and Group MD Committee in Sampo.

  • The Remuneration Committee and the Nomination Committee of Topdanmark.

Rate of attendance:

100%.

  • B.Sc. Business Administration, Copenhagen Business School, Denmark.

Offices held:

Member of the Board of Directors of:

  • Dansk Erhverv (The Confederation of Danish Enterprise) (Deputy Chairman)

  • The Executive Committee in Dansk Erhverv

  • FDM Travel A/S

Expertise and qualifications:

The Board has defined the required competences and qualifications for board members of Topdanmark. Among these, Torbjörn Magnusson possesses knowledge and experience of the following: Management experience from other financial businesses, board assignments in financial businesses, organisation, strategic management, insurance operations, reinsurance, long-tail business (premiums, provisions, run-off), financial and insurance reporting, general statistics, risk management and risk assessment, sales for the private market, sales for the professional market,

  • OmniCar AB (Chairman).

Member of:

The Remuneration Committee and the Nomination Committee of Topdanmark

Rate of attendance:

93%.

Announcement No. 04/2019 from Topdanmark A/S Page 19 of 90

Expertise and qualifications:

The Board has defined the required competences and qualifications for board members of Topdanmark. Among these, Jens Aaløse possesses knowledge and experience of the following:

Board assignments in financial businesses, organisation, strategic management, sales for the private market, sales for the professional market, marketing and branding, outsourcing, finances, auditing, financing and investments, regulatory environment, compliance, IT and IT security, digitisation, recruitment and human resources.

Independence:

Jens Aaløse meets the definition of independence set out by the Committee on Corporate Governance.

==> picture [72 x 87] intentionally omitted <==

Petri Niemisvirta Elected at the AGM.

DOB:

19 February 1970.

Joined Topdanmark’s Board of Directors:

Current position held:

==> picture [71 x 86] intentionally omitted <==

Tina Møller Carlsson

Elected by employees.

DOB:

18 August 1976.

Joined Topdanmark’s Board of Directors:

Managing Director, Mandatum Life Insurance Company Limited.

Previous positions held:

1995-1999: Kaleva Mutual Insurance Company 1999-2000: Sampo Life Insurance Company Limited 2000-2001: Managing Director, Evli Life Ltd.

Education:

  • LL.M., University of Turku.

Offices held:

Member of the Board of Directors of:

  • BenCo Insurance Holding B.V. (Netherlands)

  • Kaleva Mutual Insurance Company (Chairman) (Finland)

  • Varma Mutual Pension Insurance Company (Finland)

Current position held:

Deputy Chairman of the Staff Association of Topdanmark.

Rate of attendance:

93%.

==> picture [71 x 86] intentionally omitted <==

Mette Jensen Elected by employees.

DOB:

20 June 1976.

Joined Topdanmark’s Board of Directors:

  1. Finland Chamber of Commerce

  2. Alma Media Corporation (Chairman).

Member of:

  • Group Executive Committee and Group MD Committee in Sampo.

Rate of attendance:

100%.

Expertise and qualifications:

The Board has defined the required competences and qualifications for board members of Topdanmark. Among these, Petri Niemisvirta possesses knowledge and experience of the following:

Management experience from other financial businesses, board assignments in financial businesses, organisation, strategic management, insurance operations, risk management and risk assessment, marketing and branding, outsourcing, finances, own funds, solvency and minimum capital requirements, financing and investments, compliance, digitisation, recruitment and human resources.

Current position held:

Chairman of the Staff Association of Topdanmark.

Member of:

The Remuneration Committee of Topdanmark.

Independence:

As Petri Niemisvirta represents a controlling shareholder’s interests, he does not meet the definition of independence set out by the Committee on Corporate Governance.

Rate of attendance: 93%.

Announcement No. 04/2019 from Topdanmark A/S Page 20 of 90

==> picture [71 x 86] intentionally omitted <==

Lone Møller Olsen

Elected at the AGM.

DOB: 14 April1958.

Joined Topdanmark’s Board of Directors: 2016.

Current position held:

Professional Board Member.

Previous positions held:

1979-2016: Deloitte, Denmark and New York.

Education:

  • M.Sc., Copenhagen Business School, Denmark

  • State authorised public accountant

  • IMD leadership courses.

Offices held:

Member of the Board of Directors of:

  • BankInvest

  • Karnov Group AB.

Member of

  • Topdanmark’s Audit Committee.

Rate of attendance:

100%.

Expertise and qualifications:

The Board has defined the required competences and qualifications for board members of Topdanmark. Among these, Lone Møller Olsen possesses knowledge and experience of the following:

Management experience from financial businesses, strategic management, reinsurance, long-tail business (premiums, provisions, run-off), financial and insurance reporting, risk management and risk assessment, outsourcing, finances, own funds, solvency and minimum capital requirements, rules of internal models, auditing, financing and investments, regulatory environment and compliance.

==> picture [71 x 87] intentionally omitted <==

Annette Sadolin

Elected at the AGM.

DOB:

4 January 1947.

Joined Topdanmark’s Board of Directors:

Current position held:

Professional Board Member.

Previous positions held:

  • 1980-1986: Assistant to management and subsequently Divisional Manager, Baltica Re / BalticaNordisk Re

  • 1986-1989: Ass. General Manager, Baltica-Nordisk Re.

  • 1989-1993: Deputy General Manager, Employers Reinsurance International, Copenhagen

  • 1993-1996: CEO, Employers Reinsurance International, Copenhagen

  • 1996-2003: Member of Board of Management, GE Frankona RückversicherungsAktiengesellschaft, Munich.

Education:

  • Law degree, University of Copenhagen

  • Special law programme, Columbia University, NY, USA

  • • GE training programmes incl. Six Sigma GB Certificate.

Offices held:

Member of the Board of Directors of:

  • DSB (Deputy Chairman)

  • DSV A/S

  • Ratos AB (Sweden)

  • Blue Square Re (Netherlands)

  • KNI A/S

  • Østre Gasværk Teater

  • Ny Carlsberg Glyptotek.

Member of:

  • Topdanmark’s Audit Committee.

Rate of attendance:

Independence:

Lone Møller Olsen meets the definition of independence set out by the Committee on Corporate Governance.

93%.

Expertise and qualifications:

The Board has defined the required competences and qualifications for board members of Topdanmark. Among these, Annette Sadolin possesses knowledge and experience of the following:

Announcement No. 04/2019 from Topdanmark A/S Page 21 of 90

Management experience from other financial businesses, board assignments in financial businesses, organisation, strategic management, insurance operations, reinsurance, long-tail business (premiums, provisions, run-off), financial and insurance reporting, risk management and risk assessment, sales for the professional market, marketing and branding, finances, own funds, solvency and minimum capital requirements, rules of internal models, auditing, financing and investments, regulatory environment, compliance, IT and IT security, recruitment and human resources.

==> picture [72 x 87] intentionally omitted <==

Ricard Wennerklint

Elected at the AGM.

DOB:

2 September 1969.

Independence:

Annette Sadolin has been a member of Topdanmark’s Board of Directors for 12 years and consequently she no longer meets the definition of independence set out by the Committee on Corporate Governance.

==> picture [72 x 87] intentionally omitted <==

Søren Vestergaard Elected by employees.

DOB:

29 April 1967.

Joined Topdanmark’s Board of Directors:

Current position held:

Executive Director, If P&C Insurance Holding Ltd.

Previous positions held:

1994-1997: Trygg-Hansa 1997-1999: Head of Control, Skandia P&C 1999-2001: Senior Vice President, If P&C Insurance Ltd 2002-2008: CFO, If P&C Insurance Ltd 2008-2019: Deputy CEO, If P&C Insurance Holding Ltd.

Education:

  • Business Administration and Finance, Stockholm School of Economics.

Offices held:

Member of the Board of Directors of:

  • If P&C Insurance Holding Ltd.

Joined Topdanmark’s Board of Directors: 2018.

Current position held: Claims Executive.

Rate of attendance: 100%.

  • If P&C Insurance AS (Estonia) (Chairman)

  • Nobia AB (Sweden).

Member of:

  • Group Executive Committee and Group MD Committee in Sampo

  • Topdanmark’s Audit Committee.

Rate of attendance:

100%.

Expertise and qualifications:

The Board has defined the required competences and qualifications for board members of Topdanmark. Among these, Ricard Wennerklint possesses knowledge and experience of the following:

Management experience from other financial businesses, board assignments in financial businesses, strategic management, insurance operations, reinsurance, long-tail business (premiums, provisions, run-off), financial and insurance reporting, general statistics, risk management and risk assessment, sales for the private market, sales for the professional market, marketing and branding, outsourcing, finances, own funds, solvency and minimum capital requirements, rules of internal models, financing and investments, digitisation, recruitment and human resources.

Independence:

As Ricard Wennerklint represents a controlling shareholder’s interests, he does not meet the definition of independence set out by the Committee on Corporate Governance.

Announcement No. 04/2019 from Topdanmark A/S Page 22 of 90

Executive Board

==> picture [72 x 87] intentionally omitted <==

Peter Hermann

CEO of Topdanmark A/S.

DOB 1973, joined Topdanmark in 2016, joined Topdanmark’s Executive Board on 5 February 2018.

Education:

  • M.Sc. in insurance science

  • • B.Com. (Organisation).

==> picture [72 x 87] intentionally omitted <==

Lars Thykier

CFO of Topdanmark A/S. DOB 1955, joined Topdanmark in 1986, joined Topdanmark's Executive Board on 1 June 2009.

Education:

  • M.Sc. (Economics and Business Administration).

Managerial responsibilities:

Managerial responsibilities:

  • HR

  • Communications, IR, CSR

  • Group Secretariat, Corporate Legal Matters

  • Topdanmark Livsforsikring (life insurance).

  • Asset Management

  • • Finance

  • Accounting

  • Statistical Services

  • Reinsurance

  • Tax

Member of the Board of Directors of:

  • Credits.

  • Forsikring & Pension.

Member of the Board of Directors of:

  • Green World Society Ltd.

==> picture [72 x 87] intentionally omitted <==

Brian Rothemejer Jacobsen

COO of Topdanmark A/S.

DOB 1963, joined Topdanmark in 1988, joined Topdanmark's Executive Board on 1 March 2016.

Education:

  • Henley Executive MBA.

==> picture [72 x 88] intentionally omitted <==

Thomas Erichsen

CTO of Topdanmark A/S.

DOB 1972, joined Topdanmark in 2018, joined Topdanmark’s Executive Board on 1 October 2018.

Education:

  • M.Sc. (Economics)

  • Executive MBA.

Managerial responsibilities:

  • Personal

  • Partners

  • Agricultural & SME

  • Claims handling

Managerial responsibilities:

  • Business Development

  • Group Development

  • IT.

  • Marketing

  • Customer Service.

Member of the Board of Directors of:

  • Bornholms Brandforsikring A/S

  • Forsikringsakademiet A/S

  • Finanssektorens Arbejdsgiverforening.

Information on the Executive Board’s responsibilities, as required by Article 80 of the Danish Financial Business Act, is shown in the Annual Report for Topdanmark Forsikring A/S.

Announcement No. 04/2019 from Topdanmark A/S Page 23 of 90

Five-year summary Group

Five-year summaryGroup
(DKKm) 2014 2015 2016 2017 2018
NON-LIFE INSURANCE
Gross premiums earned* 9,167 9,029 8,906 9,051 9,197
Technical interest 8 - - - -
Gross claims incurred (6,308) (6,170) (5,939) (5,514) (6,037)
Bonuses and rebates (52) (62) (48) (66) (62)
Total operating expenses (1,408) (1,404) (1,432) (1,435) (1,453)
Netreinsurance (88) (174) (126) (389) (111)
TECHNICAL PROFIT ON NON-LIFE INSURANCE 1,321 1,220 1,361 1,646 1,534
LIFE INSURANCE
Gross premiums written 4,448 6,320 7,430 8,525 10,111
Allocated investment return, net of reinsurance 2,691 1,194 3,147 3,372 (2,326)
Pension return tax (509) (165) (501) (522) 28
Claims and benefits (4,200) (3,240) (3,453) (4,701) (4,088)
Change in the life insurance provisions and profit margin (2,550) (3,680) (6,197) (6,232) (3,352)
Total operating expenses (357) (406) (416) (433) (420)
Netreinsurance 1 (3) (4) (2) (1)
TECHNICAL PROFIT / (LOSS) ON LIFE INSURANCE (477) 19 7 8 (48)
Profit on investment activities after
transfer to technical results 1,206 313 619 608 251
Other income 17 20 19 23 23
Otherexpenses (57) (42) (64) (51) (58)
PRE-TAX PROFIT 2,010 1,530 1,942 2,235 1,702
Taxation (452) (360) (407) (502) (371)
PROFIT FOR THE YEAR 1,558 1,170 1,536 1,733 1,331
Run-off profits, net of reinsurance 351 381 470 344 353
Provisions for insurance and investment contracts:
Non-life insurance 16,485 16,286 16,264 16,091 16,056
Life insurance 36,375 40,537 47,351 54,198 56,519
Total insurance assets 769 684 685 574 635
Total shareholders' equity 5,135 4,640 4,702 6,191 6,016
Total assets 64,516 67,654 73,476 80,958 83,224
Gross loss ratio (%) 69.3 69.0 67.2 61.5 66.2
Netreinsuranceratio (%) 1.0 1.9 1.4 4.3 1.2
Claims trend (%) 70.3 70.9 68.7 65.8 67.5
Gross expenseratio (%) 15.7 15.9 16.4 16.1 16.1
Combinedratio (%) 86.0 86.8 85.1 82.0 83.6
Combined ratio excl. run-off profits (%) 89.8 91.1 90.4 85.8 87.5
Operating ratio (%) 85.9 86.8 85.1 82.0 83.6
Relative run-off profits, net of reinsurance (%) 2.8 3.0 3.7 2.7 2.8
Returnonshareholders'equity (%) 29.7 23.7 32.2 32.2 23.0
  • Before deducting bonuses and rebates.

In 2018, the classification of insurance and investment contracts in life insurance has been re-assessed by Topdanmark Group as described in Accounting policies. The accounting policies were also adjusted in connection with a new Executive Order on Financial Reports effective as of 2016. To the extent possible, comparative figures have been restated to the changes implemented.

Announcement No. 04/2019 from Topdanmark A/S Page 24 of 90

Income statementGroup

Income statementGroup
(DKKm) Note 2017 2018
NON-LIFE INSURANCE
Gross premiums written 3 9,050 9,205
Ceded reinsurance premiums (617) (617)
Change in the provisions for unearned premiums 3 44 35
Change in profit margin and risk margin 3 (43) (43)
Change in the reinsurers'share of the provisions for unearned premiums 12 10
Premiums earned, net of reinsurance 8,446 8,590
Gross claims paid (5,856) (6,045)
Reinsurance cover received 258 362
Change in the provisions for claims 342 (23)
Change in risk margin 0 31
Change in the reinsurers'share of the provisions for claims (120) 56
Claims incurred, net of reinsurance 4 (5,376) (5,619)
Bonuses and rebates (66) (62)
Acquisition costs (950) (952)
Administrative expenses (485) (501)
Reinsurance commission and share of profits 78 78
Total operating expenses, net of reinsurance (1,358) (1,375)
TECHNICAL PROFIT ON NON-LIFE INSURANCE 5 1,646 1,534
LIFE INSURANCE
Gross premiums written 6 8,525 10,111
Ceded reinsurance premiums (0) (1)
Premiums, net of reinsurance 8,525 10,111
Allocated investment return, net of reinsurance 3,372 (2,326)
Pension return tax (522) 28
Claims and benefits paid 7 (4,701) (4,088)
Reinsurance cover received 4 3
Claims and benefits paid, net of reinsurance (4,697) (4,086)
Change in the life insurance provisions 8 (6,091) (3,318)
Change in the reinsurers'share (7) (4)
Change in the life insurance provisions, net of reinsurance (6,098) (3,321)
Change in profit margin (141) (34)
Acquisition costs (148) (143)
Administrative expenses (285) (277)
Reinsurance commission and share of profits 1 0
Total operating expenses, net of reinsurance (433) (420)
TECHNICAL PROFIT / (LOSS) ON LIFE INSURANCE 8 (48)

Announcement No. 04/2019 from Topdanmark A/S Page 25 of 90

Income statementGroup

Income statementGroup
(DKKm) Note 2017 2018
NON-TECHNICAL ACTIVITIES
Technical profit on non-life insurance 1,646 1,534
Technical profit / (loss) on life insurance 8 (48)
Income from associates 18 61 161
Income from investment properties 9 54 45
Interest income and dividends etc. 1,805 1,803
Revaluations 10 2,323 (3,871)
Interest charges (79) (81)
Expenses on investment activities (39) (47)
Total investment return 4,124 (1,990)
Return and revaluations non-life insurance provisions 11 (143) (86)
Investment return transferred to life insurance business (3,372) 2,326
Other income 23 23
Other expenses 12 (51) (58)
PRE-TAX PROFIT 2,235 1,702
Taxation 13 (502) (371)
PROFIT FOR THE YEAR 1,733 1,331
EPS (DKK) 14 20.2 15.4
EPS, diluted (DKK) 14 20.2 15.4

Statement of comprehensive income ● Group

Profit for the year 1,733 1,331
Items which cannot subsequently be reclassified as profit or loss:
Revaluation / Reversed revaluation owner-occupied properties 0 1
Other comprehensive income 0 1
TOTAL COMPREHENSIVE INCOME FOR THE YEAR 1,733 1,332

Announcement No. 04/2019 from Topdanmark A/S Page 26 of 90

AssetsGroup

AssetsGroup
(DKKm) Note 2017 2018
INTANGIBLE ASSETS 15 922 1,091
Operating equipment 111 116
Owner-occupied properties 853 853
TOTAL TANGIBLE ASSETS 16 965 969
Investment properties 17 3,643 3,830
Equity investments in associates 18 1,285 1,678
Total investments in associates 1,285 1,678
Equity investments 5,904 5,412
Unit trusts 0 6
Bonds 36,470 35,118
Loans guaranteed by mortgages 6 6
Deposits with credit institutions 3,405 4,380
Derivatives 120 86
Total other financial investment assets 45,906 45,010
TOTAL INVESTMENT ASSETS 50,834 50,518
INVESTMENT ASSETS RELATED TO UNIT-LINKED PRODUCTS 19 25,791 27,890
Reinsurers' share of the provisions for unearned premiums 20 84 92
Reinsurers' share of the life insurance provisions 20 17
Reinsurers'share of the provisions for claims 21 470 527
Total reinsurers' share of provisions 574 635
Receivables from policyholders 310 262
Receivables from insurance companies 57 197
Receivables from associates 327 365
Other receivables 170 281
TOTAL RECEIVABLES 1,438 1,740
Current tax assets 0 39
Deferred tax assets 22 14 17
Liquid funds 537 253
Other 25 199
TOTAL OTHER ASSETS 576 508
Accrued interest and rent 260 310
Other prepayments and accrued income 173 196
TOTAL PREPAYMENTS AND ACCRUED INCOME 432 506
TOTAL ASSETS 80,958 83,224

Announcement No. 04/2019 from Topdanmark A/S Page 27 of 90

Shareholders’ equity and liabilities Group

Shareholders’ equity and liabilitiesGroup
(DKKm) Note 2017 2018
Share capital 90 90
Revaluation reserve 13 14
Security fund 1,146 1,146
Other reserves 64 67
Total reserves 1,210 1,213
Profit carried forward 3,168 3,349
Proposed dividend 1,710 1,350
TOTALSHAREHOLDERS' EQUITY 6,191 6,016
OTHER SUBORDINATED LOAN CAPITAL 23 1,744 1,746
Provisions for unearned premiums 24 1,856 1,819
Profit margin, non-life insurance contracts 24 751 807
Products with guarantees and profitsharing 25 24,063 23,134
Unit-linked products 26 29,891 33,117
Total life insurance provisions 53,954 56,252
Profit margin, life insurance and investment contracts 27 244 268
Provisions for claims 28 13,013 13,003
Risk margin, non-life insurance contracts 315 275
Provisionsforbonuses andrebates 156 152
TOTAL PROVISIONS FOR INSURANCE
AND INVESTMENT CONTRACTS 70,289 72,575
Pensions and similar commitments 28 27
Deferred tax liabilities 22 61 103
Deferred taxonsecurityfunds 306 306
TOTAL PROVISIONS 395 436
DEPOSITS RECEIVED FROM REINSURERS 77 81
Debt relating to direct insurance operations 270 373
Debt relating to reinsurance operations 27 18
Amounts due to credit institutions 43 242
Current tax liabilities 35 1
Derivatives 512 703
Otherdebt 1,293 934
TOTAL DEBT 2,181 2,271
ACCRUALS AND DEFERRED INCOME 81 98
TOTALSHAREHOLDERS' EQUITY AND LIABILITIES 80,958 83,224

Announcement No. 04/2019 from Topdanmark A/S Page 28 of 90

Cash flow statementGroup

Cash flow statementGroup
(DKKm) 2017 2018
Cash flow from operations
Gross premiums 8,965 9,214
Claims paid (5,838) (5,992)
Expenses paid (1,294) (1,352)
Reinsurance ceded (238) (255)
Cash flow from non-life insurance 1,595 1,615
Gross premiums 8,509 10,164
Claims and benefits (4,699) (4,094)
Pension return tax (452) (486)
Expenses paid (440) (425)
Reinsurance ceded 27 1
Cash flow from life insurance 2,946 5,160
Cash flow from insurance activities 4,541 6,775
Payments on investment contracts 615 1,008
Dividends from associates 0 17
Interest income and dividends etc. 1,855 1,806
Interest charges etc. (117) (124)
Corporation tax (460) (402)
Other items (33) (135)
Cash flow from operations 6,402 8,946
Investments
Intangible assets, operating equipment (168) (243)
Properties (180) (257)
Sale of affiliate 0 124
Equity investments in associates (274) (249)
Equity investments 27 147
Unit trusts 1 (11)
Bonds (1,198) 626
Loans (10) (5)
Derivatives (138) (427)
Investment activities related to unit-linked products (2,497) (6,537)
Balances with associates 39 (38)
Investments (4,397) (6,872)
Financing
Dividend paid 0 (1,637)
Shares bought back (417) 0
Exercise of share options 108 79
Redemption of subordinated loan capital (409) 0
Issue of subordinated loan capital 397 0
Amounts due to credit institutions (0) 199
Financing (322) (1,359)
Change in cash and cash equivalents 1,683 715
Cash and cash equivalents at 1 January 2,282 3,941
Revaluation of cash and cash equivalents (24) 0
Cash and cash equivalents in sold affiliate 0 (22)
Cash and cash equivalents at 31 December 3,941 4,634
Cash and cash equivalents comprise:
Liquid funds 537 253
Deposits with credit institutions 3,405 4,380
3,941 4,634

The majority of the Group's companies are subject to the relevant legislation on insurance business. Consequently, there are certain restrictions on lending and placement of money.

Announcement No. 04/2019 from Topdanmark A/S Page 29 of 90

Statement of changes in equity Group

(DKKm)

(DKKm)
Revalu- Profit
Share ation Security Other carried Proposed
capital reserve fund reserves forward dividend Total
2017
Shareholders' equity at 31 December prior year 95 13 1,146 57 3,392 0 4,702
Profit for the year 7 16 1,710 1,733
Other comprehensive income 0 0 0
Total comprehensive income for the year 7 16 1,710 1,733
Cancellation of own shares (5) 5 0
Share buy-back (410) (410)
Share-based payments 54 54
Exercise of share options 108 108
Taxation 4 4
Other transactions (5) (240) (245)
Shareholders' equity at 31 December 2017 90 13 1,146 64 3,168 1,710 6,191
2018
Shareholders' equity at 31 December prior year 90 13 1,146 64 3,168 1,710 6,191
Profit for the year 3 (23) 1,350 1,331
Other comprehensive income 1 0 0 1
Total comprehensive income for the year 1 3 (23) 1,350 1,332
Dividend paid 0 (1,710) (1,710)
Dividend, own shares 73 73
Share-based payments 48 48
Exercise of share options 79 79
Taxation 3 3
Other transactions 203 (1,710) (1,507)
Shareholders' equity at 31 December 2018 90 14 1,146 67 3,349 1,350 6,016
Own funds 2017 2018
Shareholders' equity 6,191 6,016
Deferred tax on security funds 306 306
Profit margin 925 1,005
Intangible assets (922) (1,091)
Proposed dividend (1,710) (1,350)
Other (93) (69)
Correction for tax (77) (63)
Usable share, subordinated loan tier 1 400 400
Available share subordinated notes 1,349 1,355
Own funds 6,370 6,509

Announcement No. 04/2019 from Topdanmark A/S Page 30 of 90

Notes to the financial statementsGroup

Notes to the financial statementsGroup
Segment information income statement 1
Segment information balance sheet 2
Gross premiums earned - non-life insurance 3
Claims incurred, net of reinsurance - non-life insurance 4
Technical result - non-life insurance 5
Gross premiums written - life insurance 6
Claims and benefits paid - life insurance 7
Change in life insurance provisions 8
Income from investment properties 9
Revaluations 10
Return and revaluations non-life insurance provisions 11
Other expenses 12
Taxation 13
Earnings per share 14
Intangible assets 15
Tangible assets 16
Investment properties 17
Equity investments in associates 18
Investment assets related to unit-linked products 19
Reinsurers' share of the provisions for unearned premiums 20
Reinsurers' share of the provisions for claims 21
Deferred tax 22
Other Subordinated loan capital 23
Provisions for unearned premiums og profit margin - non-life insurance 24
Life insurance provisions with guarantees and profitsharing 25
Life insurance provisions unit-linked products 26
Profit margin, life insurance and investment contracts 27
Provisions for claims 28
Technical basis for risk allowance and shadow account 29
Expenses 30
Auditors' fee 31
Staff costs 32
Related parties 33
Financial assets 34
Financial liabilities 35
Collateral relating to financial assets and liabilities 36
Sale of affiliate 37
Analysis of assets and their return - life insurance 38
Return and risk - unit-linked products 39
Number of shares 40
Own shares 41
Collateral 42
Contingent liabilities 43
Companies 44
Other disclosures 45
Risk factors 46
Accounting policies 47

Announcement No. 04/2019 from Topdanmark A/S Page 31 of 90

(DKKm)

Notes to the financial statementsGroup

Note 1. Segment information income statement

Eli- Eli-
Per- min- Parent min-
sonal SME ated Non-life Life etc. ated Group
2017
Non-life insurance
Gross premiums earned 4,980 4,024 (20) 8,985 8,985
Claims incurred (3,208) (2,332) 17 (5,523) 10 (5,514)
Expenses (805) (643) (1) (1,450) 15 (1,435)
Netreinsurance (85) (304) (0) (389) (389)
Technical profit on non-life insurance 882 744 (4) 1,622 25 1,646
Life insurance
Gross premiums written 8,525 8,525
Allocated investment return 3,372 3,372
Pension return tax (522) (522)
Benefits and change in provisions (10,932) (10,932)
Expenses (437) 4 (433)
Netreinsurance (2) (2)
Technical profit on life insurance 4 4 8
Total investment return 420 3,483 119 102 4,124
Pension return non-life insurance 1 (1) 0
Return and revaluations non-life insurance provisions (143) (143)
Transferred to technical result (3,372) (3,372)
Other items 11 135 (42) (131) (28)
Pre-tax profit 1,909 249 77 0 2,235
Taxation (502)
Profit for the year 1,733
2018
Non-life insurance
Gross premiums earned 5,056 4,097 (19) 9,135 9,135
Claims incurred (3,327) (2,739) 16 (6,051) 14 (6,037)
Expenses (806) (671) 3 (1,475) 21 (1,453)
Netreinsurance (79) (32) 0 (111) (111)
Technical profit on non-life insurance 843 656 (0) 1,499 35 1,534
Life insurance
Gross premiums written 10,111 10,111
Allocated investment return (2,326) (2,326)
Pension return tax 28 28
Benefits and change in provisions (7,440) (7,440)
Expenses (425) 6 (420)
Netreinsurance (1) (1)
Technical profit on life insurance (54) 6 (48)
Total investment return 5 (2,226) 96 136 (1,990)
Pension return non-life insurance (4) 4 0
Return and revaluations non-life insurance provisions (86) (86)
Transferred to technical result 2,326 2,326
Other items 6 178 (42) (177) (35)
Pre-tax profit 1,420 228 54 0 1,702
Taxation (371)
Profit for the year 1,331
Amortisations:
2017 38 33 72 6 0 78
2018 41 26 66 6 0 72

Announcement No. 04/2019 from Topdanmark A/S Page 32 of 90

(DKKm)

Notes to the financial statementsGroup

Note 2. Segment information balance sheet

Note 2. Segment information balance sheet
Parent Elimin-
Non-life Life etc. ated Group
2017
Intangible assets 558 364 0 922
Tangible assets 941 20 3 965
Investment properties 204 3,414 25 3,643
Loans to affiliates 300 0 0 (300) 0
Equity investments in associates 71 1,214 0 1,285
Other financial investment assets 21,099 24,800 6 45,906
Investment assets related to unit-linked products 0 25,791 0 25,791
Reinsurers' share of provisions 554 20 0 574
Receivables from affiliates 0 1,267 478 (1,745) 0
Other assets 638 1,213 22 1,872
Total assets 24,365 58,103 535 (2,045) 80,958
Other subordinated loan capital 1,347 300 397 (300) 1,744
Provisions for insurance and investment contracts 16,091 54,198 0 70,289
Amounts due to affiliates 1,422 323 0 (1,745) 0
Other liabilities 1,394 1,295 44 2,734
Total liabilities 20,255 56,116 441 (2,045) 74,767
Purchase of tangible and intangible assets 57 122 0 179
Results from associates 7 54 0 61
2018
Intangible assets 602 489 0 1,091
Tangible assets 946 20 3 969
Investment properties 323 3,479 28 3,830
Loans to affiliates 300 0 0 (300) 0
Equity investments in associates 63 1,615 0 1,678
Other financial investment assets 19,448 25,556 6 45,010
Investment assets related to unit-linked products 0 27,890 0 27,890
Reinsurers' share of provisions 619 17 0 635
Receivables from affiliates 0 1,029 619 (1,648) 0
Other assets 876 1,197 46 2,120
Total assets 23,177 61,292 702 (1,948) 83,224
Other subordinated loan capital 1,348 300 398 (300) 1,746
Provisions for insurance and investment contracts 16,056 56,519 0 72,575
Amounts due to affiliates 516 1,130 1 (1,648) 0
Other liabilities 1,731 1,141 14 2,886
Total liabilities 19,652 59,090 413 (1,948) 77,207
Purchase of tangible and intangible assets 120 133 0 253
Results from associates 3 158 0 161

Technical provisions, net of reinsurance, relating to illness / accident insurance administered by life insurance, and assets and other liabilities allocated to this portfolio are included in non-life insurance.

Announcement No. 04/2019 from Topdanmark A/S Page 33 of 90

Notes to the financial statementsGroup

Notes to the financial statementsG roup
(DKKm) 2017 2018
Note 3. Gross premiums earned - non-life insurance
Gross premiums written 9,050 9,205
Change in provisions for unearned premiums 44 35
Changeinprofitmarginandrisk margin (43) (43)
Gross premiums earned 9,051 9,197
Gross premiums earned, direct business, by location of the risk:
Denmark 9,044 9,189
Other EU-countries 6 7
Other countries 1 2
9,051 9,197
Note 4. Claims incurred, net of reinsurance- non-life insurance
Run-off result:
Gross business 393 319
Reinsurance ceded (50) 34
Run-off result, net of reinsurance (profit) 344 353
Specification of run-off result on lines in Note 5.
Claims incurred include revaluation of derivatives hedging the inflation
risk in workers'compensation and illness / accident insurance 10 (118)
Note 5. Technical result- non-life insurance 2017 2018 2017 2018 2017 2018
Workers'
Illness and accident Health compensation
Gross premiums written 1,278 1,309 167 176 633 652
Gross premiums earned 1,266 1,278 167 165 621 652
Gross claims incurred (832) (796) (122) (154) (564) (559)
Bonuses and rebates (13) (12) 0 (0) (4) (4)
Gross operating expenses (168) (171) (15) (15) (88) (80)
Net reinsurance (13) (10) 0 (0) (10) 2
Technical profit / (loss) 240 290 30 (4) (45) 11
Gross loss ratio (%) 66.5 63.0 73.2 93.4 91.6 86.4
Combined ratio (%) 81.1 77.5 82.0 102.6 107.6 98.7
Run-off profits / (losses), net of reinsurance 98 210 (3) (15) (0) (2)
Claims provisions, net of reinsurance 3,349 3,341 68 68 6,048 6,033
Number of claims incurred ('000) 26 28 26 32 6 7
Average value of claim (DKK '000) 37 36 5 5 96 83
Frequency of claims (per thousand value) 24 25 441 327 107 119
Motor third-party Motor Fire and property
liability own damage Personal
Gross premiums written 662 650 1,425 1,438 1,911 1,934
Gross premiums earned 695 684 1,436 1,447 1,920 1,939
Gross claims incurred (411) (414) (850) (876) (1,210) (1,298)
Bonuses and rebates (2) (2) (4) (5) (6) (6)
Gross operating expenses (125) (122) (213) (221) (306) (309)
Net reinsurance (3) (1) (9) (9) (67) (73)
Technical profit 153 145 359 336 332 253
Gross loss ratio (%) 59.5 60.8 59.5 60.9 63.3 67.3
Combined ratio (%) 78.2 79.1 75.2 77.1 83.0 87.3
Run-off profits / (loss), net of reinsurance 157 124 5 0 36 (28)
Claims provisions, net of reinsurance 1,361 1,226 139 139 530 605
Number of claims incurred ('000) 26 25 97 101 96 87
Average value of claim (DKK '000) 22 22 9 9 13 15
Frequency of claims (per thousand value) 44 43 193 199 143 128

Announcement No. 04/2019 from Topdanmark A/S Page 34 of 90

Notes to the financial statementsGroup

Notes to the financial statements Group
(DKKm)
Note 5. Technical result - non-life -continued 2017 2018 2017 2018 2017 2018
Fire and property Change of
SME ownership Liability
Gross premiums written 1,834 1,859 71 92 435 433
Gross premiums earned 1,831 1,875 78 86 430 441
Gross claims incurred (824) (1,269) (54) (47) (234) (206)
Bonuses and rebates (23) (24) (0) (0) (5) (3)
Gross operating expenses (335) (355) (13) (13) (73) (68)
Netreinsurance (262) 1 0 0 (19) (27)
Technicalprofit 388 229 11 26 100 137
Gross loss ratio (%) 45.6 68.7 68.9 55.1 55.1 47.1
Combinedratio (%) 78.8 88.1 85.6 70.0 76.9 69.1
Run-off profits, net of reinsurance 29 13 13 18 6 12
Claims provisions, net of reinsurance 424 481 73 57 445 414
Number of claims incurred ('000) 23 22 2 3 10 10
Average value of claim (DKK '000) 38 56 27 25 23 23
Frequency ofclaims (perthousandvalue) 119 114 70 72 99 92
Tourist assistance Other insurance Total
Gross premiums written 226 244 407 420 9,050 9,205
Gross premiums earned 224 241 383 389 9,051 9,197
Gross claims incurred (175) (162) (238) (256) (5,514) (6,037)
Bonuses and rebates (1) (1) (8) (6) (66) (62)
Gross operating expenses (35) (36) (65) (64) (1,435) (1,453)
Netreinsurance 0 0 (6) 7 (389) (111)
Technicalprofit 13 42 65 70 1,646 1,534
Gross loss ratio (%) 78.6 67.7 63.4 66.8 61.5 66.2
Combinedratio (%) 94.3 83.0 83.2 81.8 82.0 83.6
Run-off profits / (loss), net of reinsurance (6) 13 9 8 344 353
Claims provisions, net of reinsurance 40 36 69 75 12,544 12,476
Number of claims incurred ('000) 16 18 86 84 414 417
Average value of claim (DKK '000) 11 10 3 3 14 15
Frequency ofclaims (perthousandvalue) 76 85 212 204 106 104
The loss ratio and the combined ratio have been calculated in accordance with the Executive Order on Financial
Reports before eliminationof internal rent.
Note 6. Gross premiums written - life insurance 2017 2018
Individual policies 335 304
Policies which are part of a tenure 1,973 2,228
Grouplife 508 322
Regular premiums 2,817 2,855
Individual policies 1,875 1,856
Policieswhichare part ofa tenure 3,833 5,401
Single premiums 5,709 7,257
Gross premiums 8,525 10,111
Gross premiums written, direct business, by the policyholders' location:
Denmark 8,442 10,089
Other EU-countries 69 13
Othercountries 15 9
8,525 10,111
Proportion of gross premiums represented by premiums related to
unit-linked products not eligible for bonus 7,065 8,765
Investment risk is taken by the policyholder.
Allothergross premiumsrelate toinsurance policies entitled to a bonus.

Announcement No. 04/2019 from Topdanmark A/S Page 35 of 90

Notes to the financial statementsGroup

Notes to the financial statementsGroup
(DKKm) 2017 2018
Note 6. Gross premiums written - life insurance -continued
Number of policyholders at 31 December ('000):
Individual policies 46 43
Policies which are part of a tenure 89 91
Grouplife 174 88
Note 7.Claims and benefits paid - life insurance
Claims payable on death 139 96
Claims payable on invalidity 1 1
Claims payable on maturity 158 137
Pension and annuity payments 604 599
Surrenders 3,492 2,986
Bonuses paid in cash 306 270
Claims and benefits paid 4,701 4,088
Note 8. Change in life insurance provisions
Products with guarantees and profitsharing 195 758
Unit-linked products (6,286) (4,076)
Change in life insurance provisions (6,091) (3,318)
Note 9. Income from investment properties
Rental income 187 197
Operating expenses from properties rented out (112) (131)
Operating expenses from properties not rented out (13) (9)
Gross profit 62 57
Administrative expenses (8) (12)
Income from investment properties 54 45
Tenancy agreements may include a period of non-terminability for the tenant.
Future rental income in the period of non-terminability:
Up to 1 year 183 205
2 to 5 years 260 293
Over 5 years 162 182
Total 605 680
This year's rental income from non-terminable contracts 183 197
Note 10. Revaluations
Held for trading:
Equity investments 268 (345)
Unit trusts 1 (5)
Bonds (5) (405)
Derivatives 314 (646)
Total held for trading 579 (1,401)
Designated at fair value:
Deposits with credit institutions (1) 0
Investment assets related to unit-linked products:
Equity investments 943 (1,238)
Unit trusts 156 (234)
Bonds (289) (410)
Derivatives 947 (803)
Total designated at fair value 1,755 (2,685)
Revaluations of financial assets and liabilities at fair value through profit or loss 2,335 (4,086)

Announcement No. 04/2019 from Topdanmark A/S Page 36 of 90

Notes to the financial statementsGroup

Notes to the financial statementsGroup
(DKKm) 2017 2018
Note 10. Revaluations -continued
Of which revaluation of derivatives transferred to claims incurred (10) 118
Investment properties 21 97
Liquid funds (23) 0
Other (1) 0
Revaluations 2,323 (3,871)
Note 11. Returnand revaluations non-life insurance provisions
Annual amortisation
Provisions for unearned premiums and profit margin (13) (4)
Reinsurers' share of provisions for unearned premiums 1 0
Provisions for claims and benefits (112) (108)
Risk margin (1) (1)
Reinsurers'share ofthe provisionsforclaims 3 2
(123) (111)
Revaluation
Provisions for unearned premiums and profit margin 0 2
Provisions for claims and benefits (24) 24
Risk margin 3 0
Reinsurers'share ofthe provisionsforclaims 1 (1)
(20) 25
Returnand revaluations non-life insurance provisions (143) (86)
Note 12.Other expenses
Holding expenses 42 42
Other 9 16
Other expenses 51 58
Note 13. Taxation
Current tax 503 338
Change in deferred tax (2) 39
Prior year adjustment (2) (9)
Tax in foreigncompanies (1) (0)
Tax for the year 498 368
Taxtakento shareholders'equity 4 3
Taxation 502 371
Calculated tax on profit for the year 22% (2017: 22%) 492 374
Adjusted for the tax effect of:
Returns on shares etc. not liable to tax 4 (1)
Non-deductible expenses / income not liable to tax 7 7
Prioryearadjustment (1) (8)
502 371
Effectiverate oftaxation 22.5 21.8
Note 14. Earnings per share
Profit for the year 1,733 1,331
Average number of shares ('000) 85,700 86,242
Dilutingimpact ofoptions ('000) 173 395
Average number of shares, diluted ('000) 85,873 86,637
EPS (DKK) 20.2 15.4
EPS, diluted (DKK) 20.2 15.4

Announcement No. 04/2019 from Topdanmark A/S Page 37 of 90

(DKKm)

Notes to the financial statementsGroup

Note 15. Intangible assets

Note 15. Intangible assets
Developm't
Completed projects
IT developm't under con-
2017 Goodwill software projects struction Total
Cost / valuation at 1 January 441 228 582 247 1,498
Purchased 0 8 3 146 158
Transferred 0 0 3 (3) 0
Disposals 0 (1) (2) 0 (3)
Cost /valuationat 31 December 441 235 587 390 1,652
Impairment and amortisation at 1 January 0 (218) (475) 0 (692)
Amortisation for the year 0 (9) (33) 0 (42)
Disposals 0 1 2 0 3
Impairment and amortisationat 31 December 0 (225) (506) 0 (731)
Intangible assets 2017 441 10 81 390 922
2018
Cost / valuation at 1 January 441 235 587 390 1,652
Purchased 0 4 0 204 209
Transferred 0 0 61 (61) 0
Disposals 0 (23) 0 0 (23)
Cost /valuationat 31 December 441 216 647 534 1,838
Impairment and amortisation at 1 January 0 (225) (506) 0 (731)
Amortisation for the year 0 (6) (33) 0 (39)
Disposals 0 23 0 0 23
Impairment and amortisationat 31 December 0 (207) (539) 0 (747)
Intangible assets 2018 441 8 108 534 1,091

Goodwill relates primarily to the purchase of non-life insurance portfolios in 1999. Goodwill has been allocated to to the personal segment.

Goodwill and development projects under construction are subjected to an impairment test at the end of the year. The discounted value of future cash flows is compared with its carrying value.

Goodwill

The future cash flows are based on three years’ expected technical result and a terminal value of the segment to which goodwill relate.

The expected technical results are calculated as part of an ongoing, quarterly forecast process.

Primary assumptions:

The calculation of premiums earned is based on the insurance portfolio adjusted to reflect the expected effect of business decisions and market development. The portfolio is indexed with the wage and salary index. Claims incurred are based on the current levels adjusted to reflect the normalised level of weather and large-scale claims. Furthermore, in general, the expected development in the level of claims and the effect of loss prevention activities are included. The levels of claims are adjusted to reflect the expected inflation. Expenses are calculated by projecting the expenditure base by the expected changes in activities and pay increases obtained through collective agreement, changes in taxes and duties etc. The reinsurance result is calculated in accordance with the current reinsurance programme and adjusted to reflect known and expected changes in prices and the size of cover.

The calculation of the terminal value includes a growth rate of 0% (2017: 0%).

The pre-tax discount rate is 8.3% (2017: 9.6%) and the post-tax rate 6.5% (2017: 7.5%).

It is believed that there are no scenarios in which a probable change in the assumptions of the expected technical result or the discount rate will result in a situation where the book value of goodwill exceeds its recoverable amount for the personal segment.

Development projects under construction primarily comprise new administration system for life-insurance. Completed development projects primarily comprise the Group's digital platform for communication with customers. Amortisation of intangible assets is primarily included in claims incurred and operating expenses.

Announcement No. 04/2019 from Topdanmark A/S Page 38 of 90

Notes to the financial statementsGroup

(DKKm)

(DKKm)
Note16.Tangible assets
Operating Owner-
equip- occupied
2017 ment properties Total
Cost / revaluation at 1 January 456 856 1,312
Additions, including improvements 20 1 21
Disposals (101) 0 (101)
Revaluation taken to income statement 0 (2) (2)
Transferred on revaluation 0 (1) (1)
Cost /revaluationat 31 December 375 853 1,228
Impairment and amortisation at 1 January (324) 0 (324)
Amortisation for the year (34) (1) (36)
Transferred on revaluation 0 1 1
Reversal of total impairment and amortisation of assets
sold or withdrawn fromoperations during the year 95 0 95
Impairment and amortisationat 31 December (263) 0 (263)
Tangible assets 2017 111 853 965
2018
Cost / revaluation at 1 January 375 853 1,228
Additions, including improvements 44 0 44
Disposals (92) (0) (92)
Revaluation taken to other comprehensive income 0 1 1
Transferred on revaluation 0 (1) (1)
Cost /revaluationat 31 December 327 853 1,180
Impairment and amortisation at 1 January (263) 0 (263)
Amortisation for the year (32) (1) (33)
Transferred on revaluation 0 1 1
Reversal of total impairment and amortisation of assets
sold or withdrawn fromoperations during the year 84 0 84
Impairment and amortisationat 31 December (211) 0 (211)
Tangible assets 2018 116 853 969
2017 2018
Owner-occupied properties are measured at a revalued amount corresponding to
fair value (level 3).
Averagely weighted rate of return 5.3% 5.3%
An 0.5pp increased rate of return will reduce the total fair value by DKK 75m (2017: DKK 75m).
Carrying amountifthe propertieshad been valued at cost pricewithdepreciations 716 715

Announcement No. 04/2019 from Topdanmark A/S Page 39 of 90

Notes to the financial statementsGroup

Notes to the financial statementsGroup
(DKKm) 2017 2018
Note 17. Investment properties
Fair value at 1 January 3,579 3,783
Additions - acquistions 255 520
Additions, including improvements 63 31
Disposals (121) (248)
Fair valuerevaluation forthe yeartakento torevaluations 6 51
Total investment properties 3,783 4,137
Investment properties are included in the balance sheet as:
Investment properties 3,643 3,830
Investment assets related to unit-linked products 140 307
Averagely weighted rate of return 5.4% 5.5%
Private residence
Office property
2017 2018 2017 2018
Fair value DKKm 711 470 2,800 3,159
Averagely weighted rate of return 4.5% 4.6% 5.6% 5.6%
Area (1,000 square meters) 34 23 204 236
Price per square meters (DKK 1,000) 21 20 14 13
Number of properties 10 6 20 23

Investment properties are measured at fair value (level 3).

The basis of the measurement is an expected annual operating return and rate of return. The rate of return used in the valuation spans from 4.5% to 9.6% (2017: 4.5% to 10%).

An increased rate of return with averagely 0.5pp will reduce the total fair value by DKK 331m (2017: DKK 320m). The fair value includes properties under construction by DKK 508m (2017: DKK 272m).

Note 18. Shares in associates 2017 2018
Carrying amount at 1 January 1,180 1,285
Additions 45 249
Share of profit 61 161
Dividends received 0 (17)
Shares in associates 1,285 1,678
Share-
Percentage holders'
2017 share Activity equity Result
Property
Carlsberg Byen P/S, Copenhagen 23 development 1,793 179
Havneholmen P/S, Kgs. Lyngby 50 Property 957 25
Margretheholm P/S, Frederiksberg 50 Property 349 45
Bornholms Brandforsikring A/S, Rønne 27 Insurance 246 31
P/S Ejendomsholding Banemarksvej, Odense 40 Property 117 6
2018
Property
Carlsberg Byen P/S, Copenhagen 23 development 1,918 125
Havneholmen P/S, Kgs. Lyngby 50 Property 986 29
Margretheholm P/S, Frederiksberg 50 Property 510 162
Bornholms Brandforsikring A/S, Rønne 27 Insurance 268 22
P/S Ejendomsholding Banemarksvej, Odense 40 Property 112 10
P/S Ottilia, Copenhagen* 50 Property - -

The financial information is according to the companies' most recent available annual reports. *2018 is the first financial year and therefore an annual report has not been published. Bornholms Brandforsikring A/S has been recognised on the basis of the most recent financial information at 30 September.

Announcement No. 04/2019 from Topdanmark A/S Page 40 of 90

Notes to the financial statementsGroup

Notes to the financial statementsGroup
(DKKm) 2017 2018
Note 19. Investment assets related to unit-linked products
Equity investments 12,268 14,560
Unit trusts 3,024 1,758
Bonds 10,358 11,265
Investment properties 140 307
Investment assets related to unit-linked contracts 25,791 27,890
Note 20. Reinsurers' share of the provisions for unearned premiums
1 January 72 84
Offset in periodized commissions (0) (3)
Ceded reinsurance premiums 617 617
Earned reinsurance premiums (605) (607)
Amortisation 1 0
Reinsurers' share of the provisions for unearned premiums at 31 December 84 92
Net present value of expected future cashflows 15 22
Profitmargin 69 70
Note 21. Reinsurers' share of the provisions for claims
1 January 586 470
Reimbursement of claims relating to previous years (200) (207)
Change in expected income relating to previous years (50) 34
Reimbursement of claims relating to this year (58) (155)
Expected income relating to this year 188 383
Amortisation 3 2
Revaluation 1 (1)
Reinsurers' share of the provisions for claims at 31 December 470 527
Note 22. Deferred tax 2016 2017 2018
Properties 43 46 50
Operating equipment 15 14 21
Liabilities provided (6) (6) (6)
Deferred pension return tax 0 0 33
Other (2) (7) (12)
Deferred tax 49 47 86
Recognised as:
Deferred tax assets (10) (14) (17)
Deferred tax liabilities 59 61 103
49 47 86
Changeforthe year (2) 39

Announcement No. 04/2019 from Topdanmark A/S Page 41 of 90

Notes to the financial statementsGroup

(DKKm)

Note 23. Other subordinated loan capital

Note 23. Other subordinated loan capital
Subordinated Subordinated Subordinated
loancapital loancapital loancapital
Borrower Topdanmark A/S Topdanmark Topdanmark
Forsikring A/S Forsikring A/S
Principal 400 500 850
Carrying amount
2018 398 499 849
2017 397 499 848
Market value (level 2)
2018 400 505 850
2017 400 499 850
Date of issue November 2017 December 2015 December 2015
Maturity Bullet 11 December 2025 11 June 2026
If permitted by the DFSA,
the borrower can give
notice of termination from 23 November 2022 11 December 2020 11 June 2021
Cibor 3 months 2.92% to Cibor 3 months
Interest rate +2.75% 11 December 2020 +270bp
Cibor 3 months
Subsequently +250bp
2017 2018
Interest charges 43 47
Costs of raising the loan capital 3 -
Subordinatedloancapital isfullyincludedinthe Group's own funds.
**Note 24. Provisions for unearned premiums and profit margin - non-life ** insurance
Provisions for unearned premiums at 1 January 1,881 1,856
Profitmarginat1January 711 751
2,592 2,607
Gross premiums written 9,050 9,205
Premiums earned (9,051) (9,197)
Change in risk margin 3 9
Amortisation 13 4
Revaluation (0) (2)
Provisions for unearned premiums at 31 December 1,856 1,819
Profitmarginat 31 December 751 807
Provisions for unearned premiums and profit marginat 31 December 2,607 2,626

Announcement No. 04/2019 from Topdanmark A/S Page 42 of 90

Notes to the financial statementsGroup

Notes to the financial statementsGr oup
(DKKm) 2017 2018
**Note 25. Life insurance provisions with guarantees ** and profitsharing
Life insurance provisions direct business at beginning of year 24,465 24,063
Profitmarginat1January 0 88
Total insurance provisions at beginning of year 24,465 24,151
Collective bonus potential at 1 January (1,960) (2,270)
Accumulatedrevaluationat1January (1,831) (1,654)
Retrospective provisions at 1 January 20,674 20,227
Gross premiums written 1,460 1,346
Addition of return 644 580
Claims and benefits (2,168) (1,774)
Expense loading inclusive of expense bonus (146) (100)
Risk gain after allocating policyholders' risk bonus (82) (23)
Other 52 33
Intra-group transfers (207) (56)
Sale ofaffiliate - (115)
Retrospective provisions at 31 December 20,227 20,118
Accumulated revaluation at 31 December 1,654 1,466
Collective bonus potentialat 31 December 2,270 1,632
Insurance provisions direct business at end ofyear 24,151 23,216
Total insurance provisions at end of year 24,151 23,216
Profitmarginat 31 December (88) (82)
Life insurance provisions with guarantees and profitsharing 24,063 23,134
Portfolios analysed by guaranteed interest rates Guaranteed Guaran- Individual Collective Life
interest teed bonus bonus insurance
2017 rate benefits potential potential provisions
Interest rate group 9 1% 1,625 298 75 1,997
Interest rate group 10 1% 356 2 47 405
Interest rate group 1 ]1%-2%] 7,775 763 583 9,121
Interest rate group 3 ]1%-2%] 622 4 65 691
Interest rate group 2 ]2%-3%] 2,809 75 166 3,050
Interest rate group 4 ]2%-3%] 721 9 91 820
Interest rate group 5 ]3%-4%] 2,024 1 315 2,340
Interest rate group 6 ]4%-5%[ 3,829 0 625 4,454
Interest rate group 7 5% 46 0 45 92
Risk groups 0 0 237 237
Cost groups 0 0 22 22
Total contribution 19,807 1,151 2,270 23,228
Group Life 350
U74-life annuities 210
Other 275
Total 2017 19,807 1,151 2,270 24,063
2018
Interest rate group 9 1% 2,127 325 0 2,452
Interest rate group 10 1% 437 4 37 478
Interest rate group 1 ]1%-2%] 7,544 768 228 8,540
Interest rate group 3 ]1%-2%] 696 4 52 753
Interest rate group 2 ]2%-3%] 2,607 80 129 2,816
Interest rate group 4 ]2%-3%] 840 11 64 915
Interest rate group 5 ]3%-4%] 2,305 7 326 2,638
Interest rate group 6 ]4%-5%[ 3,063 0 467 3,531
Interest rate group 7 5% 40 0 44 84
Risk groups 0 0 264 264
Cost groups 0 0 22 22
Total contribution 19,659 1,199 1,632 22,491
Group Life 183
U74-life annuities 180
Other 281
Total 2018 19,659 1,199 1,632 23,134

Announcement No. 04/2019 from Topdanmark A/S Page 43 of 90

Notes to the financial statementsGroup

(DKKm)

Note 25. Life insurance provisions with guarantees and profitsharing -continued Note 25. Life insurance provisions with guarantees and profitsharing -continued
Guaranteed
Risk margin(share of guaranteed benefits) interestrate 2017 2018
Interest rate group 9 1% 6 8
Interest rate group 10 1% 0 0
Interest rate group 1 ]1%-2%] 27 26
Interest rate group 3 ]1%-2%] 1 2
Interest rate group 2 ]2%-3%] 9 8
Interest rate group 4 ]2%-3%] 3 4
Interest rate group 5 ]3%-4%] 16 18
Interest rate group 6 ]4%-5%[ 38 32
Interestrate group7 5% 1 1
Total contribution 101 98
U74-life annuities 4 3
Other 3 3
Total risk margin 108 104
Guaranteed
Bonus ratio (%) Bonus ratio (%) Return (%)
interestrate 2017 2018 2017 2018
Interest rate group 9 1% 19.4 13.1 4.7 (2.1)
Interest rate group 10 1% 13.7 9.3 4.7 (1.2)
Interest rate group 1 ]1%-2%] 16.0 12.2 4.7 (1.2)
Interest rate group 3 ]1%-2%] 11.3 8.3 4.8 (1.2)
Interest rate group 2 ]2%-3%] 8.8 8.2 5.1 0.6
Interest rate group 4 ]2%-3%] 14.6 9.6 4.7 (1.2)
Interest rate group 5 ]3%-4%] 18.5 16.8 4.4 0.8
Interest rate group 6 ]4%-5%[ 21.1 19.8 4.5 0.8
Interestrate group7 5% 137.4 152.4 4.7 (1.2)
Risk groups
Risk result after addition of risk bonus 57 51
Risk result afteradditionof riskbonusinpercent 0.2 0.2
Cost groups
Customers' share of administration expenses after addition of expense bonus 76 68
Operating expenses- insurance (198) (196)
Result of sales and administration (122) (128)
Result ofsales and administration inpercent (0.5) (0.6)
Returnoncustomer funds afterexpenses before tax inpercent 3.7 (1.2)

Note 26. Life insurance provisions unit-linked products

Note 26. Life insurance provisions unit-linked products
Insurance Investment
2017 contracts contracts Total
Gross provisions at 1 January 20,719 2,064 22,783
Profitmarginat1January 94 9 103
Retrospective provisions at 1 January 20,813 2,073 22,886
Gross premiums written 7,065 926 7,991
Addition of return 1,708 190 1,897
Claims and benefits (2,533) (311) (2,844)
Expense loading inclusive of expense bonus (69) (11) (80)
Risk gain after addition of risk bonus 6 0 7
Premiums waived transferred to life insurance provisions (23) 0 (23)
Other 6 (0) 6
Intra-group transfers 161 46 207
Retrospective provisions at 31 December 27,135 2,912 30,047
Profitmarginat 31 December (141) (15) (156)
Gross provisions 31 December 2017 26,993 2,898 29,891

Announcement No. 04/2019 from Topdanmark A/S Page 44 of 90

Notes to the financial statementsGroup

(DKKm)

(DKKm)
Note 26. Life insurance provisions unit-linked products -continued
Insurance Investment
2018 contracts contracts Total
Gross provisions at 1 January 26,993 2,898 29,891
Profitmarginat1January 141 15 156
Retrospective provisions at 1 January 27,135 2,912 30,047
Gross premiums written 8,765 1,415 10,180
Addition of return (1,969) (260) (2,229)
Claims and benefits (2,314) (407) (2,721)
Expense loading inclusive of expense bonus (68) (10) (77)
Risk gain after addition of risk bonus (25) 0 (25)
Other (5) 1 (4)
Intra-group transfers 56 0 56
Sale ofaffiliate (1,923) 0 (1,923)
Retrospective provisions at 31 December 29,651 3,652 33,303
Profitmarginat 31 December (171) (15) (186)
Gross provisions 31 December 2018 29,480 3,637 33,117
2017 2018
Returnoncustomer funds afterexpenses before tax inpercent 9.0 (7.0)
Number of customers with investment contracts:
Individual policies 4,584 6,583
Policies which are part of a tenure 3,165 3,821
The contractswrittendonothave guarantees.
Note 27. Profit margin, life insurance and investment contracts
Products with guarantees and profitsharing 88 82
Unit-linked products 156 186
Profit margin, life insurance and investment contracts 244 268
Note 28. Provisions for claims
Gross
Provisions at 1 January 13,209 13,013
Claims paid relating to previous years (2,796) (2,794)
Change in expected claims payments relating to previous years (393) (319)
Claims paid relating to this year (3,060) (3,251)
Expected claims payments relating to this year 5,907 6,387
Inflation hedging 10 (118)
Amortisation 112 108
Revaluation 24 (24)
Provisions for claims and benefits 13,013 13,003
Net of reinsurance
Provisions at 1 January 12,623 12,544
Claims paid relating to previous years (2,596) (2,586)
Change in expected claims payments relating to previous years (344) (353)
Claims paid relating to this year (3,002) (3,096)
Expected claims payments relating to this year 5,720 6,003
Inflation hedging 10 (118)
Amortisation 109 106
Revaluation 24 (23)
Provisionsforclaims,net of reinsurance 12,544 12,476
Provisions net of reinsurance for business lines being settled
in whole or partly as annuities:
Workers' compensation insurance 6,048 6,033
Average period of settlement 7 years 7 years
Illness / accident insurance, administered by
the life insurance business 2,343 2,248
Average period ofsettlement 13 years 13 years

Announcement No. 04/2019 from Topdanmark A/S Page 45 of 90

(DKKm)

Notes to the financial statementsGroup

Note 28. Provisions for claims - continued

Claims liabilities analysed by claims year

Claims liabilities analysed by claims year
Gross 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Total
End of year 6,730 6,814 7,203 6,414 7,549 6,652 6,599 6,468 5,928 6,400 65,910
1 year later 6,526 6,834 7,347 6,439 7,755 6,715 6,685 6,448 6,043
2 years later 6,585 6,952 7,282 6,455 7,771 6,691 6,592 6,367
3 years later 6,583 6,926 7,274 6,402 7,742 6,646 6,589
4 years later 6,513 6,865 7,209 6,321 7,646 6,472
5 years later 6,521 6,810 7,160 6,303 7,571
6 years later 6,499 6,770 7,118 6,229
7 years later 6,454 6,761 7,029
8 years later 6,466 6,736
9 years later 6,474
Less paidincl. inflation hedging 6,076 6,256 6,558 5,630 6,832 5,653 5,497 5,076 4,406 3,254 55,237
Provisions before discounting
at 31 December 398 481 471 599 739 819 1,091 1,291 1,636 3,147 10,672
Discounting (0) (2) (1) (1) (1) (2) (3) (4) (5) (8) (27)
398 479 470 598 738 817 1,089 1,286 1,632 3,138 10,646
Provisions relating to previous
years at 31 December 2,357
Gross provisions at 31 December 2018 13,003
Net of reinsurance
End of year 6,389 6,385 6,164 6,028 6,387 6,259 6,183 6,007 5,736 6,016 60,766
1 year later 6,191 6,433 6,268 6,098 6,461 6,301 6,270 6,027 5,832
2 years later 6,286 6,564 6,218 6,115 6,476 6,288 6,190 5,942
3 years later 6,295 6,553 6,205 6,066 6,449 6,242 6,179
4 years later 6,226 6,509 6,151 5,990 6,354 6,069
5 years later 6,235 6,450 6,103 5,972 6,279
6 years later 6,224 6,411 6,065 5,898
7 years later 6,182 6,402 5,976
8 years later 6,189 6,377
9 years later 6,198
Less paidincl. inflation hedging 5,808 5,897 5,508 5,301 5,572 5,285 5,175 4,723 4,247 3,099 50,615
Provisions before discounting
at 31 December 390 481 468 597 707 783 1,004 1,219 1,585 2,917 10,152
Discounting (0) (2) (1) (1) (1) (2) (2) (4) (5) (8) (24)
390 479 468 596 706 782 1,002 1,216 1,580 2,910 10,127
Provisions relating to previous
years at 31 December 2,348
Provisions,net of reinsurance, at 31 December 2018 12,476
Reconciliation:
Provisions for claims 13,003
Lessreinsurers'share ofprovisions (527)
Provisions,net of reinsurance, at 31 December 2018 12,476
Composition of expected
payments, net of reinsurance:
Original payment 6,361 6,379 6,062 5,991 6,397 6,199 6,200 6,001 5,728 6,010 61,329
Loss / (gain) on settlement (452) (220) (333) (243) (236) (225) (65) (90) 80 (1,783)
Discounting / revaluation
w orkers' compensation
andillness/accident 289 218 247 150 119 95 43 31 23 6 1,221
6,198 6,377 5,976 5,898 6,279 6,069 6,179 5,942 5,832 6,016 60,766

The table show s the historical development in the estimated final liability (the sum of claims payments and provisions) for each claims year. Significant proportions of the liabilities show n have been calculated w ithout discounting w hich to a great extent eliminates changes in discounting rates. How ever, w orkers' compensation and illness / accident administered by Topdanmark Livsforsikring A/S are included at discounted values.

Announcement No. 04/2019 from Topdanmark A/S Page 46 of 90

Notes to the financial statementsGroup

Notes to the financial statementsGroup
(DKKm) 2017 2018
Note 29. Technical basis for risk allowance and shadow account
Customers' share of technical basis for risk allowance 807 (378)
Share of technical basis for risk allowance
allocated to shareholders'equity 76 58
Insurance technical result 883 (320)
The allocation of the technical basis for risk allowance to policyholders
isinaccordancewiththe executive orderonthe contributionprinciple.
Shadow account at 1 January 35 48
Depreciation (5) (6)
Provided 18 13
Shadowaccount at 31 December 48 55
Expectedfuturerecognition 1 0
Note 30. Expenses
Expenses by their nature:
Staff costs (excl. commission) 1,831 1,825
Executive Board 44 31
Board of Directors 5 6
Other staff costs 52 60
Commission - non-life insurance 204 195
Commission - life insurance 68 50
Premises costs etc. 156 143
IT operations and maintenance 229 250
Impairment and amortisation 76 72
Otherexpenses 200 262
Totalexpenses 2,867 2,895
These expenses have been disclosed in:
Non-life insurance:
Acquisition costs 950 952
Administrative expenses 485 501
Claims paid (claimshandling and assessment) 776 765
2,211 2,218
Life insurance:
Acquisition costs 148 143
Administrative expenses 285 277
433 420
Income from investment properties (administration and operation) 133 152
Expenses on investment activities 39 47
Otherexpenses 51 58
Totalexpenses 2,867 2,895
Note 31. Auditors' fee
Note 31. Auditors' fee
Ernst &
Deloitte Young
Fee to the auditors elected at theAnnualGeneral Meeting 2017 2018
Fee for statutory audit of the annual accounts 4 3
Fee for other assurance engagements* 1 0
Fee for tax advice 0 0
Feeforservices, otherthanauditwork 10 0
15 3

*Fee for other assurance engagements include submitting statements to public authorities.

The Group has an internal audit department which carries out most of the audit work.

Announcement No. 04/2019 from Topdanmark A/S Page 47 of 90

(DKKm)

Notes to the financial statementsGroup

(DKKm) 2017 2018
Note 32.Staffcosts
Salaries 1,425 1,430
Pensions 245 238
Social security costs 38 36
Payroll tax 246 250
Share options 8 8
Employee shares 43 38
2,004 1,999
Averagenumberof full-time employees 2,473 2,343

Share options

Topdanmark's share option scheme comprises the Executive Board and senior executives. The strike price has been fixed at 110% of the market price on the last trading date in the prior financial year (average of all trades). The options may be exercised 3-5 years subsequent to the granting. The scheme is settled by shares (equity instruments).

There are no other earnings conditions to the option scheme than employment in the full year of allocation. Options are allocated at beginning of year and in connection with resignation in the year of allocation a proportional deduction in the number of allocated options is made.

The table below is categorised by the option holders' standing end of year:

Strike Executive Senior
Total numberofoptions ('000) price Board executives Resigned Total
2017
Outstanding at 1 January 339 1,179 265 1,783
Granted 197 96 352 0 448
Transferred (112) (15) 127 0
Exercised (131) (530) (126) (787)
Outstanding at 31 December 2017 192 986 266 1,444
Average strike price at 31 December 2017 195 204 196 201
2018
Outstanding at 1 January 192 986 266 1,444
Granted 296 49 238 24 311
Transferred (33) (163) 195 0
Exercised (69) (274) (82) (425)
Forfeited 0 0 (37) (37)
Outstanding at 31 December 2018 139 788 365 1,293
Average strike price at 31 December 2018 213 209 204 208
Per granting:
Exercise period
2014
January 2017 - January 2019
138 0 13 21 35
2015
January 2018 - January 2020
201 11 51 67 128
2016
January 2019 - January 2021
196 32 242 120 394
2017
January 2020 - January 2022
178 55 283 92 429
2018
January2021 -January2023
277 41 199 66 307
Outstanding at 31 December 2018 139 788 365 1,293
Average strike price exercised options 2017 128 139 136 137
Average strike price exercised options 2018 175 198 177 190
Average current price on date of exercise 2017 211
Average current price on date of exercise 2018 290
Fair value of granting 2017 2 8 10
Fair value of granting 2018 2 8 1 11
Fair value at 31 December 2017 14 67 20 101
Fair value at 31 December 2018 13 75 36 124

The fair value of the granting for the year has been calculated using the Black and Scholes model assuming a price of DKK 268.73 (2017: DKK 179.44) per share, an interest rate corresponding to the zero coupon rate based on the swap curve on 31 December the previous year, future volatility of 22% (2017: 22%) p.a. and a pattern of exercise similar to Topdanmark's previous granting of share options, resulting in an average life of the options of approximately 4 years. The volatility has been calculated on the basis of previous years' volatility, which continues to be Management's best estimate of future volatility. The stated strike prices for outstanding options are reduced by dividend distributions.

Announcement No. 04/2019 from Topdanmark A/S Page 48 of 90

Notes to the financial statementsGroup

(DKKm)

2017 2018

(DKKm) 2017 2018
Note 32.Staffcosts -continued
Number of options which could be exercised on 31 December ('000) 225 163

Employee shares

For the period November 2017 to October 2018, Topdanmark has allotted 115,060 shares at a value of DKK 36m for a salary cut. The annual costs amount to DKK 38m.

For the period November 2016 to October 2017, Topdanmark has allotted 169,708 shares at a value of DKK 46m for a salary cut. The annual costs amount to DKK 44m.

Severance pay

Severance pay has been described in "Severance pay" in "Management's review".

Note 33. Related parties

Possessing an ownership interest of 48.59% of the shares outstanding, Sampo plc, Fabianinkatu 27, Helsinki, Finland has a controlling influence of Topdanmark A/S.

Related parties with significant influence comprise the Board of Directors, the Executive Board and their families.

Remuneration of the Board of Directors

Directors' fees adopted by the AGM were DKK 5,871,000 (2017: DKK 5,075,000). As the Chairman of the Board of Directors has renounced a remuneration for attending in the Remuneration Committee, the director's fee amounts to DKK 5,775,000.

The fee includes DKK 289,000 (2017: DKK 263,000) concerning Topdanmark Forsikring A/S.

(DKK '000):
Torbjörn Magnusson 1,079 1,348
Jens Aaløse 350 770
Tina Møller Carlsson 350 385
Mette Jensen 350 481
Petri Niemisvirta 233 385
Lone Møller Olsen 525 610
Annette Sadolin 817 770
Søren Vestergaard - 257
Ricard Wennerklint 350 642
Ann-Jeanette Bakbøl 350 128
Birgitte Nielsen 175 -
Søren Thorup Sørensen 496 -
Total fee paid tonineBoardmembers 5,075 5,775

For foreign board members, social charges of DKK 412,000 (2017: DKK 296,000) have additionally been paid. The Board of Directors solely receives a fixed remuneration.

Remuneration of the Executive Board Peter Thomas Brian R. Lars Marianne
Hermann Erichsen Jacobsen Thykier Wier
(11 mths.) (3 mths.) (resigned
2018 Feb 2018) Total
Salaries etc.* 6.3 1.3 5.7 6.1 5.6 25.0
Employee shares 0.1 0.1
Fixed remuneration 6.3 1.3 5.7 6.1 5.6 25.0
Share options (variableremuneration) 0.3 0.6 0.5 0.6 1.9
Salaries paid 6.5 1.3 6.3 6.6 6.2 27.0
Performance-related pay
(variable remuneration)** 0.3 0.3
Accrued remuneration*** 1.2 0.2 1.0 2.4
Salary accruedinthenotice period**** 1.8 1.8
Salaries earned 6.8 1.3 7.5 6.8 9.1 31.4

Announcement No. 04/2019 from Topdanmark A/S Page 49 of 90

Notes to the financial statementsGroup

(DKKm)

Note 33. Related parties - continued

*Up to 5 February 2018, Lars Thykier has been acting CEO and as such earned a bonus of DKK 400,000 which is included in his salary etc.

**Peter Hermann has been granted performance-dependent bonuses of DKK 250,000. Performance-related pay is variable remuneration and 40% hereof will be deferred for four years beginning one year after the time of calculation in 2019.

***Brian R. Jacobsen, Lars Thykier and Marianne Wier have successively earned a remuneration equivalent to 18 months' salary which to be paid by the termination of the employment. Marianne Wier resigned as of February 2018 with a notice period of one year. Upon expiry of the period in 2019, a remuneration of DKK 8.8m shall be paid. For Christian Sagild who resigned in 2017, was paid a remuneration of DKK 13.2m in 2018.

****Marianne Wier shall receive remuneration in the notice period of one year. In 2019, a remuneration of DKK 1.8m including holiday pay shall be paid. The pay has been charged to the profit and loss account for 2018. Christian Sagild, who resigned end of 2017, has received a remuneration of DKK 10.4m including share options of DKK 0.8m in the notice period in 2018. DKK 10.2m hereof was provided for the financial statements for 2017.

Thus, paid remuneration and compensation for present and former members of the Executive Board amount to DKK 50.5m of which variable remuneration accounts for DKK 2.8m.

Up to his appointment as CEO of Topdanmark A/S in February 2018, Peter Hermann was CEO of Topdanmark Livsforsikring A/S. In this position, Peter Hermann earned a remuneration of DKK 0.3m in 2018. Consequently, Peter Hermann's total remuneration in the Topdanmark Group represented DKK 7.0m in 2018.

Christian Brian R. Lars Marianne
Sagild Jacobsen Thykier Wier
(resigned (resigned
2017 Dec 2017) 2018) Total
Salaries etc.* 8.5 4.7 5.2 4.7 23.1
Employee shares 0.5 0.3 0.4 0.3 1.5
Fixed remuneration 9.1 5.0 5.5 5.0 24.6
Share options (variableremuneration) 0.8 0.4 0.5 0.4 2.2
Salaries paid 9.9 5.4 6.0 5.4 26.8
Compensation earned** 0.1 3.6 0.3 3.6 7.6
Salary accrued in the notice period*** 10.2 10.2
Accrued anniversary bonuses* (0.6) (0.6)
Salaries earned 19.5 9.1 6.3 9.1 44.0
  • Salary etc. for Christian Sagild includes anniversary bonus of DKK 0.6m earned in previous years.

** The Executive Board successively accrues a remuneration of eighteen months to be disbursed on expiry of the employment. The remuneration is accumulated through the income statement. Kim Bruhn-Petersen, resigned in 2016, has in 2017 received a remuneration of DKK 8.8m. The remuneration for Christian Sagild amounts to DKK 13.2m to be disbursed by the end of the employment at year-end 2018.

*** Christian Sagild is entitled to receive salary for 12 months in the period of notice amounting to DKK 10.2m including accrued holiday pay. The amount is disbursed on a continuing basis in 2018. In 2017, Kim Bruhn-Petersen has received salary DKK 0.4m in the notice period.

Thus, salaries and compensations disbursed for present and former members of the Executive Board amount to DKK 36.0m of which variable salaries amount to DKK 2.2m.

The Group has no unhedged pension commitments.


DKK 36.0m of which variable salaries amount to DKK 2.2m.
The Group has no unhedged pension commitments.
2017 2018
Significant risk takers
Additional to the Executive Board, another 19 (2017: 19) employees have significant influence on
Topdanmark’s risk profile.
Fixed remuneration 37.1 37.1
Variable remuneration 6.3 5.8
43.4 42.9
The number of significant risk takers is a calculated weighted average.

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(DKKm)

2017

2018

Notes to the financial statementsGroup

Note 33. Related parties - continued

Note 33. Related parties -continued
Shares held by the Board of Directors and Executive Board
The information relates to the Board of Directors and Executive Board notified on 31 December.
Board of Directors
Number of shares
Torbjörn Magnusson 500 500
Jens Aaløse 50 50
Tina Møller Carlsson 629 699
Mette Jensen 775 857
Petri Niemisvirta 500 500
Lone Møller Olsen 2,425 2,425
Annette Sadolin 2,620 2,620
Søren Vestergaard - 390
Ricard Wennerklint 2,000 2,000
Executive Board
Number of shares
Peter Hermann - 821
Lars Thykier 6,205 450
Brian Rothemejer Jacobsen 44,499 450
Marianne Wier 1,262 -
Christian Sagild 9,005 -
At 31 Dec 2018, Sampo plc held subordinated notes in Topdanmark Forsikring A/S 405 405
At 31 Dec 2018, If P&C Insurance Ltd, a subsidiary in the Sampo Group,
held subordinated notes in Topdanmark A/S 120 130

Associates

Equity investments are disclosed in the balance sheet and specified in the note on equity investments in associates. Balances are disclosed in the balance sheet.

Trading takes place under normal market conditions.

Note 34. Financial assets
Financial assets at fair value through profit and loss
Held for trading:
Equity investments 5,904 5,412
Unit trusts 0 6
Bonds 36,470 35,118
Loans guaranteed by mortgages and other loans 7 6
Derivatives 120 86
42,501 40,629
Designated at fair value:
Deposits with credit institutions 3,405 4,380
Investment assets unit-linked products excl. property:
Equity investments 12,268 14,560
Unit trusts 3,024 1,758
Bonds 10,358 11,265
25,651 27,583
Designated atfair value, total 29,055 31,964
Total financialassets atfair value throughprofit andloss 71,557 72,593
Loans and receivables at amortised cost
Receivables from policyholders 310 262
Receivables from insurance companies 57 197
Other receivables 170 281
Liquid funds 537 253
Other 352 564
1,426 1,557
Accruedinterest andrent 260 310
Total financial assets 73,242 74,461

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Notes to the financial statementsGroup

Note 34. Financial assets - continued

Note 34. Financial assets -continued
Non-
Quoted Observable observable
2017 prices inputs inputs
Financial assets recorded at fair value Level 1 Level 2 Level3 Total
Held for trading:
Equity investments 4,527 1,377 5,904
Bonds 29,432 6,463 575 36,470
Loans guaranteed by mortgages and other loans 7 7
Derivatives 120 120
Designated at fair value:
Deposits with credit institutions 3,405 3,405
Equity investments 12,262 6 12,268
Unit trusts 2,397 628 3,024
Bonds 3,777 6,464 117 10,358
Investment assetsrelated to unit-linked products 18,436 7,098 117 25,651
Total financial assets at fair value 52,395 18,470 692 71,557
2018
Financial assets recorded at fair value
Held for trading:
Equity investments 3,984 1,428 5,412
Unit trusts 6 6
Bonds 29,545 5,189 384 35,118
Loans guaranteed by mortgages and other loans 6 6
Derivatives 86 86
Designated at fair value:
Deposits with credit institutions 4,380 4,380
Equity investments 14,555 5 14,560
Unit trusts 1,758 1,758
Bonds 4,803 6,377 85 11,265
Investment assetsrelated to unit-linked products 19,358 8,140 85 27,583
Total financial assets at fair value 52,887 19,237 469 72,593

End of 2018, financial assets for DKK 986m (end of 2017: DKK 490m) were transferred from Level 1 to Level 2. By far the majority of the transferred assets are traditional Danish mortgage bonds, which after expiry of new issuing in the series in question do not necessarily have a closing price reflecting the fair value.

2017 2018
Financial assets, level 3:
1 January 582 692
Purchases 239 103
Repayments (103) (334)
Foreignexchange adjustment (26) 9
Financialassets,level3 endDecember 692 469

The portfolio consists of construction financing of property projects (DKK 214m) and Vindmøllepark (wind farm) guaranteed by EKF (DKK 79m) and bonds (DKK 177m), for which current return depends on payment on life annuity contracts.

The fair value is equivalent to the cost price in the transaction currency.

Exchange rate adjustments are recognized in the income statement under revaluations. Of the overall revaluation DKK 9m is unrealized (2017: DKK 26m loss).

Allowance account (policyholders and insurance companies):

Allowance account (policyholders and insurance companies):
1 January 68 75
Changes 7 (17)
31 December 75 58
Group companies have agreed to lend equities against security:
Carrying amount of equities lent 2,309 2,763
Fair value of bonds received as security for the loan 2,784 3,305
Outline ofequityinvestments canbe obtained onapplication.

Announcement No. 04/2019 from Topdanmark A/S Page 52 of 90

Notes to the financial statementsGroup

Notes to the financial statementsGroup
(DKKm) 2017 2018
Note 35. Financial liabilities
Financial liabilities measured at fair value through profit and loss
Held for trading:
Derivatives 512 703
Designated at fair value:
Amounts due to creditinstitutions 43 242
Total financial liabilitiesmeasured atfair value (observableinputslevel 2) 555 946
Financial liabilities measured at amortised cost
Other subordinated loan capital 1,744 1,746
Deposits received from reinsurers 77 81
Debt relating to direct insurance operations 270 373
Debt relating to reinsurance operations 27 18
Current tax liabilities 35 1
Otherdebt 1,293 934
Total financial liabilitiesmeasured at amortised cost 3,447 3,153
Total financial liabilities 4,002 4,098
Financial liabilities payable after five years or more:
Amounts due to credit institutions 2 0
Other Amounts
subordinated due to credit
Liabilities concerning financing activities loancapital institutions
Beginning 2017 1,754 44
Cash flow from financing
Redemption/reduction net (409) 0
Issue 397 (0)
Other changes
Amortisation 2 0
End 2017 1,744 43
Cash flow from financing
Redemption/net change 0 199
Other changes
Amortisation 2 0
End2018 1,746 242

Note 36. Collateral relating to financial assets and liabilities

Gross Carrying Collateral in Net
Derivatives position Offsetting amount liquid assets position
2017
Assets 120 0 120 (20) 100
Liabilities (512) 0 (512) 605 93
2018
Assets 86 0 86 (9) 77
Liabilities (703) 0 (703) 930 227

Note 37. Sale of affiliate

Note 37.Sale of affiliate Note 37.Sale of affiliate
As of 1 April 2018, the Group has disposed of the shares in the subsidiary Nykredit Livsforsikring A/S for DKK 124m
cash. As per the time of sale, the balance sheet of the company was compounded as follows:
Investment activities related to unit-linked products 1,919
Cash and cash equivalents 22
Otherassets 471
Totalassets 2,412
Provisions for insurance contracts (2,138)
Debt (151)
Shareholders'equity 124

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Notes to the financial statementsGroup

(DKKm)

Note 38. Analysis of assets and their return - life insurance Note 38. Analysis of assets and their return - life insurance
Carrying amount Return
Assets related to products with guarantees and profitsharing 1January 31 December (%)*
Land and buildings 3,708 3,899 5.2
Listed equity investments 3,642 3,172 (9.1)
Unlisted equityinvestments 1,131 1,176 6.5
Totalequityinvestments 4,772 4,349 (5.6)
Government and mortgage bonds 12,019 12,760 0.3
Index-linked bonds 957 937 3.6
Credit bonds and emergingmarket bonds 2,069 1,823 2.8
Totalbonds 15,045 15,520 0.8
Associates 386 423 9.7
Other investment assets (800) (476) 0.0
Derivatives to hedge against the net change
inassets andliabilities (143) (101)
* Annual returnas a percentage before pension returntax(PAL) and corporationtax.
Assets related to unit-linked products
Land and buildings 162 441 7.3
Listed equity investments 9,311 10,265 (10.0)
Unlisted equityinvestments 10 4 22.9
Totalequityinvestments 9,320 10,270 (10.0)
Government and mortgage bonds 2,732 3,384 (0.4)
Credit bonds and emergingmarket bonds 6,106 6,418 1.4
Totalbonds 8,838 9,801 0.9
Other investment assets 2,788 3,660 0.0
Assets related to unit-linked products do not include assets chosen by policy holders.
The return percentages are calculated as the return on derivatives as a percentage
of the size of the exposure in the underlying asset.
The exposure in listed equity investments has been adjusted
bymeans of financialderivatives and amounts to: 2017 2018
Guarantees and profitsharing 3,914 3,403
Unit-linked 10,022 12,481
Note 39. Returnand risk -unit-linked products
Selected age points in relation Percentage of Return in
to time of retirement Years average percentage
2017 toretirement provisions beforePAL Risk
Life cycle:
30 years 1.2 10.8 4.75
15 years 3.5 8.8 4.50
5 years 1.4 6.8 3.75
5 years later 0.1 6.1 4.25
Non-life cycle 25.8 10.3 4.75
2018
Life cycle:
30 years 1.1 (7.0) 4.75
15 years 3.2 (5.5) 4.25
5 years 1.5 (3.9) 3.75
5 years later 0.1 (3.4) 3.75
Non-life cycle 28.1 (8.2) 4.75

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Notes to the financial statementsGroup

Notes to the financial statementsGroup
(DKKm) 2017 2018
Note 40. Number of shares
Reconciliation of the number of shares ('000)
Shares issued at 1 January 95,000 90,000
Ownshares at1January (7,784) (4,124)
Number of shares at 1 January 87,216 85,876
Shares bought back (2,297) 0
Shares sold 957 556
Shares issued at 31 December 90,000 90,000
Ownshares at 31 December (4,124) (3,568)
Numberofshares at 31 December 85,876 86,432
Note 41.Ownshares
Number of Nominal Percentage Bought
shares value of share /sold
'000 DKKm capital DKKm
Held at 1 January 2017 7,784 8 8.2
Bought in 2017 2,297 2 2.6 410
Sold (957) (1) 1.1 (153)
Writtendown (5,000) (5) -
Held at 31 December 2017 4,124 4 4.6
Bought in 2018 0 0 0.0 0
Sold (556) (1) 0.6 (115)
Writtendown 0 0 -
Held at 31 December 2018 3,568 4 4.0
Number of shares held to cover the granting of options: 1,293,000 (2017: 1,444,000).
Ownshares areheld solely by the parent company.
Note 42.Collateral 2017 2018
The Group's insurance companies have registered the following
assets as security for technical provisions:
Equity investments in associates 514 564
Equity investments 4,521 4,661
Bonds 35,329 34,222
Deposits with credit institutions 2,800 3,450
Investment assets related to unit-linked products 25,288 27,890
Liquid funds 74 173
Accrued interest 257 303
Equity investments in and receivables from affiliates
eliminatedinthe consolidated accounts 6,811 6,541
Registered assets 75,595 77,803
Otherprovisionofsecurity 18 0

Announcement No. 04/2019 from Topdanmark A/S Page 55 of 90

(DKKm)

2017

2018

Notes to the financial statementsGroup

(DKKm) 2017 2018
Note 43. Contingent liabilities
Contract liabilities 611 398
Adjustments to VAT liabilities 80 105
Other liabilities 19 16
Capital commitments made to loan funds and private equity funds etc. 1,072 609
All companies in the Topdanmark Group and other Danish companies and affiliates in the Sampo Group
are jointly taxed with Topdanmark A/S being the management company. Pursuant to the specific
rules on corporation taxes etc. in the Danish Companies Act, the companies are liable for the jointly
taxed companies and for any obligations to withhold tax from interests, royalties and dividend for
companies concerned.

In connection with implementation of a new administration system, Topdanmark Livsforsikring A/S has undertaken to give support in fulfilling Topdanmark EDB II ApS' obligations in accordance with the contract with the supplier.

In connection with implementation of a new customer and core system, Topdanmark Forsikring A/S towards specific suppliers has undertaken to give support in fulfilling Topdanmark EDB IV ApS' obligations in accordance with the contracts.

Note 44. Companies

Note 44.Companies
Name Registered office Activity
Topdanmark A/S Ballerup Holding
Non-life:
Topdanmark Forsikring A/S Ballerup Insurance
TDP.0007 A/S Ballerup Property
Topdanmark EDB A/S Ballerup Internal IT services
Topdanmark EDB IV ApS Ballerup IT services
E. & G. Business Holding A/S Ballerup Holding
Topdanmark Holding S.A. Luxembourg Holding
Risk & Insurance Services S.A. Luxembourg Administration
Life:
Topdanmark Liv Holding A/S Ballerup Holding
Topdanmark Livsforsikring A/S Ballerup Insurance
Topdanmark EDB II ApS Ballerup IT services
Topdanmark Ejendom A/S Ballerup Property
TDE.201 ApS Ballerup Property
Bygmestervej ApS Ballerup Property
Other companies:
Topdanmark Kapitalforvaltning A/S Ballerup Asset management
Topdanmark Invest A/S Ballerup Investment
Topdanmark Invest II ApS Ballerup Property
Topdanmark Ejendomsadministration A/S Ballerup Property
Allofthe companies are100% owned.

Note 45. Other disclosures

The five-year summary, in accordance with Section 91(a) of the Danish Executive Order on Financial Reports for Insurance Companies and Multi-employer Occupational Pension Funds is shown on page 24. Sensitivity information according to Section 126 is part of "Risk Scenarios" in Management's review page 13.

There have been no events in the period from 31 December 2018 until the presentation of the consolidated financial statements which could change the assessment of the annual report.

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Notes to the financial statementsGroup

Note 46. Risk factors

The following description of risks in the Topdanmark Group elaborates on Risk management.

The following description of risks in the Topdanmark Group elaborates on Risk management.
Note 46. Risk factors
The following description of risks in the Topdanmark Group elaborates on Risk management.
Note 46. Risk factors
The following description of risks in the Topdanmark Group elaborates on Risk management.
Note 46. Risk factors
Non-life insurance
Personal, liability and property insurance for the personal, SME, and agricultural markets.
Most important risks Risk preferences Risk reducing activities
Underwriting risk
•Acceptance policy
•Follow-up policy.
Provisioning risk:
Provisions for outstanding claims
Provisions for unearned premiums.
Disaster risks:
•Storm and rainstorm
•Fire
•Terror
•Workers' comp.
Cumulativerisk.
Profit on both product and customer level.
Spread of risk on different types of
insurance/customer groups.
Limited effect on results from individual
claims events by means of reinsurance.
Advanced risk-based price models.
Clear rules for new business.
Risk equalisation through extensive
reinsurance programme.
Systematic follow-up on profitability.
High data quality.
Use of statistical models for calculation of
provisions.
Life insurance
Life insurance contracts with bonus entitlement, unit-linked contracts with no investment guarantees and group life.
Most important risks Risk preferences Risk reducing activities
Limited loss-absorbing buffers in the
event of low interest rates.
Disability, which is the risk of increasing
disability intensity or declines in the rates
of resumption of work.
Lifetime, where customers with life
dependent policies live longer than
expected.
For agreements with bonus entitlement,
we aim at balancing return and risk so
that ordinary risks are covered by the
related bonus potential.
The calculation of profit is viewed as a
risk return on shareholders' equity where
fluctuations are adjusted via bonus
potential.
All policies are classified by the
guaranteed benefit, and the investment
policy is intended to ensure the ability to
meet the benefits guaranteed.
The market risk is freely adjustable in
relation to each customer group's risk
capacity.
Normal fluctuations in investment return
and risk results are provided for by the
bonus potential per contribution group.
Individual bonus potential is protected by
loss participation schemes.
Disaster reinsurance.
In all interest rate groups, movements in
interest rates are followed and risk
reducing actions are performed as
required.
Prices relating to death and disability are
regularly adjusted to the market situation
and the observed claims record.
The basis of new business is changed as
needed.
Market
Most important risks Risk preferences Risk reducing activities
Interest rate risk
Equity risk
Property risk
Credit spread risk
Concentration risk
Currency risk
Inflation risk
Liquidityrisk.
Topdanmark's policy is to accept a certain
level of market risk in order to profit from
the Group's strong liquid position and its
high, stable earnings from insurance
operations.
In order to improve the average
investment return and limit the overall
market risk, Topdanmark invests in a wide
range of asset categories.
Topdanmark's Board of Directors has set
limits on the acceptance of market risks in
the form of risk limits.
Compliance with these limits is checked
regularly.

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Counterparty
Most important risks Risk preferences Risk reducing activities
Reinsurance
Investment.
To obtain efficient and secure reinsurance
cover which is price competitive, a certain
level of counterparty concentration is
required.
A certain level of counterparty risk is
accepted as an element of generation of
return.
Counterparty risk is limited by mainly
buying hedging from reinsurance
companies which, as a minimum, have a
rating of A-.
Counterparty risk is limited by
diversification both geographically and in
terms of type of debtor.
Counterparty risk on financial contracts is
limited by the required security when
overall risk on any given counterparty
reaches a relatively low threshold value.
Operational risks
Most important risks Risk preferences Risk reducing activities
IT
Errors in internal processes, human errors
insurance fraud and deceit.
Generally, operational risks are to be
reduced to an acceptable level.
Group IT security function.
Risk assessment, Information security
policy, prioritisation of risks, guidelines,
controls and IT Emergency plans based
on ISO27001.
IT Security Committee/Cyber Security
Board.
Policy for routines, process descriptions,
controls and division of duties.
Special department for insurance fraud
and deceit.
Event register.
Digitalisation/automation.
Compliance
Most important risks Risk preferences Risk reducing activities
Insufficient knowledge of current or future
legislation and rules.
Violation of legislation and rules.
Generally, the area of compliance risks is
to be reduced to an acceptable level.
The Compliance Function issues rules for
identification, management and control of
compliance risks.
The Compliance Function exercises
control and provides advice to ensure that
the Group’s divisions and administrative
departments observe relevant legislation
and internal rules.
Strategic risks
Most important risks Risk preferences Risk reducing activities
Generally, strategic risks are related to
the Company's business model, political
conditions, reputation, alliance partners'
and competitors' behaviour as well as
macroeconomic conditions.
Low strategic risk due to strong business
model.
Topdanmark's business model stands
strong against strategic risks. The results
of the Company will, with a very high
degree of probability, be positive even in
the event of another collapse in the
financial markets as in 2008. The
Company’s result will also be positive if it
is hit by a storm like the 1999-hurricane,
which was the largest storm event in the
Company's history.

The following description of risks in the Topdanmark Group elaborates on the above matrix.

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Non-life insurance Underwriting risk

Acceptance policy

Topdanmark's acceptance policy is based on a desire to make a profit from both products and customers. Topdanmark varies the pricing of its products depending on the relevant risk criteria and the costs of administering those products.

Topdanmark's pricing has been aligned with the individual markets and types of customers. In the personal and commercial markets, prices are mostly based on standardised rates while major commercial customers are offered more individualised charges.

Danish insurance companies do not cover damage arising from floods or the cost of replanting forests following storms, industrial diseases, war or warlike acts, earthquake or other natural disasters and with certain exceptions damage due to nuclear energy or radioactivity.

Follow-up policy

In order that both products and customers are profitable, Topdanmark systematically acts upon changes in its customer portfolios.

Customer scoring is used in the personal market. The customers are divided into groups according to the expected level of profitability. The customer scoring helps ensure the balance between each customer's price and risk. This intends to ensure that no customer pays too much to cover losses on customers who pay too little.

The historical profitability of major SME customers with individual insurance schemes is monitored using customer assessment systems.

General insurance rates are re-calculated on a regular basis.

Provisions are generally calculated on a monthly basis across all lines of business. The claims trend is assessed monthly and followed up by any necessary price changes.

Topdanmark continues to improve its administration systems to achieve more finely meshed data capture, which in turn enables it to identify the claims trends at an earlier point in time and compile information on the constituent parts of the various types of claims.

Topdanmark helps its customers when they require assistance

Topdanmark works to ensure that its customers feel “wellhelped” in every situation during the claims handling process. It is crucial for the customers’ experience that Topdanmark is available when the customers require assistance and that it is easy, prompt and simple being a customer with Topdanmark.

Customers’ satisfaction with visits and telephone and internet contact is monitored daily to act immediately on each dissatisfied customer enabling us to help the customer and also learn from the incident.

Efficient management of claims incurred

Topdanmark is continuously focusing on making its claims handling processes more efficient under the following three main headings:

  • Promptness

  • Better replacement purchasing power

  • • Quality.

Promptness

It is important to promptly obtain an overall impression of the size of a claim, implement any damage controlling actions and/or commence the repair. Prompt attention not only reduces the compensation paid but also provides a better experience for the customer.

Typically, the claims department operates with day-to-day management of claims notifications and other claims handling in order that the value of the claim does not increase. Customers increasingly undertake notification of claims online. Turnaround times are continuously monitored.

Better replacement purchasing power

The claims department's purchasing power in terms of replacement products and services provides financial advantages for customers and shareholders alike.

The responsibility for arranging co-operation and purchase agreements has been channelled into one centralised purchasing function to ensure the highest possible discount, quality and security when delivering products and services. Service agreements have been made with, for example, SOS International, Falck Health Care, Scalepoint, Polygon and Bygma, tradesmen and garages.

Claims handling

In order to ensure uniform and efficient claims handling, Topdanmark has grouped the handling of all types of claims into one operational unit.

Topdanmark’s purchasing criteria are as follows:

  • Quality

  • Service

  • Price

The handling of claims is intended to make the customers feel "well-helped" while at the same time ensure efficient management and control of the claims incurred.

  • Delivery

  • Digitisation.

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At Topdanmark the customer always has freedom of choice notwithstanding the fact that Topdanmark uses its purchasing power to reduce expenses for the benefit of the customers. Having secured high quality, service and delivery, Topdanmark’s purchasing agreements must be so favourable that the customers make an active choice of these products.

Quality

Topdanmark has developed routines for all major claims processes to ensure that they are handled in a uniform and controlled manner. These are supplemented by rules governing the level of professional and financial competence expected of each of the claims employees.

The overall professionalism is controlled by regular quality assessment of a random sample of claims. For example, it is investigated whether the cover, reason for the claim and provisioning are correct, the recourse possibilities have been tested and that the excess, VAT etc. have all been charged.

Claims handling supported by Topdanmark’s claims handling system

Topdanmark’s claims handling system supports professional accuracy, and Topdanmark continuously works to optimise its systems in order to improve the claims handling processes through automation.

The claims organisation works with the version of the Lean concept used by the service organisations, based on the customer’s needs and focusing on providing the right help in the first contact with the customer. Besides improved customer satisfaction, the correct assessment of the damage also reduces the claims handling time and the average compensation.

Emergency plan

Topdanmark has an emergency plan to ensure that prompt, correct and targeted action is taken on a major weather event such as storm, hurricane, rainstorm or flood. The emergency programme consists of several levels, and this enables a proportional response depending on the size of the event. Topdanmark has appointed emergency helpers throughout the company whose claims handling knowledge is regularly kept up-todate by training targeted at the knowledge level of the individual emergency helper. Furthermore, automation technology and robot processes are being implemented in order to improve the scalability of the emergency programme.

Loss prevention and loss limitation

Topdanmark focuses on loss prevention and loss limitation by investing in, among others, IoT-solutions and machine learning. The main objective is to incline customers towards pro-active risk handling so that they themselves can keep abreast of reducing their vulnerability. By doing this, Topdanmark ensures security for the customer and also reduces its own risk.

Provisioning risk

Provisions for outstanding claims

Traditionally, the insurance classes are divided into shorttail i.e. those lines where the period from notification until settlement is short and long-tail those lines where the period from notification until settlement is long.

Examples of short-tail lines are building, personal property and comprehensive motor insurance. Long-tail lines relate to personal injury and liability such as workers' compensation, accident, motor third party insurance and commercial liability.

.

Composition of Topdanmark’s overall provisions for outstanding claims:

2017 2018
% %
Provisions for outstanding claims distribution Duration distribution Duration
Short-tail 11 1 12 1
Annuity provisions in workers' compensation 23 10 24 11
Other claims provisions in workers' compensation 25 3 24 3
Accident 27 4 27 4
Motor personal liability 10 2 9 2
Commercial liability 4 2 3 2

The much higher provisioning risk in long-tail than in shorttail lines is due to the longer period of claims settlement. It is not unusual that claims in long-tail lines are settled three to five years after notification and in rare cases up to 10-15 years.

During such a long period of settlement, the levels of compensation could be significantly affected by changes in legislation, case-law or practice in the award of damages adopted by, for example, the Danish Labour Market Insurance which awards compensation for injury and loss of earnings potential in all cases of serious industrial injuries. The exposure to industrial injuries has been reduced substantially over the past five years.

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The practice adopted by the Danish Labour Market Insurance also has some impact on the levels of compensation for accident and personal injury within motor, liability and commercial liability insurance.

The provisioning risk represents mostly the ordinary uncertainty of calculation and claims inflation, i.e. an increase in the level of compensation due to the annual increase in compensation per policy being higher than the level of general indexation or due to a change in judicial practice/legislation.

The sufficiency of the provisions is tested in key lines by calculating the provisions using alternative models as well, and then comparing the compensation with information from external sources, primarily statistical material from the Danish Labour Market Insurance and the Danish Road Sector/Road Directorate.

within the same year, there is cover of a further DKK 5.1bn with a retention of DKK 100m. In the event of a third and fourth storm, there is cover of up to DKK 670m with a retention of DKK 20m if the events occur within the same calendar year. To this should be added the cover not already hit twice by the first two storms. The cover of a third or fourth storm is dependent on the storm programme not having been hit previously by two individual storms each exceeding DKK 2.9bn. The storm programme is renewed on 1 July.

Specific reinsurance cover of DKK 100m for rainstorms takes effect if accumulated annual rainstorm claims exceed DKK 50m. For a claim to be accumulated, the event must exceed DKK 10m. The maximum retention in the event of an extreme rainstorm is DKK 75m plus reinstatement premiums.

Fire

The actuarial team is in constant dialogue with the claims departments on any changes in the practices stemming from new legislation, case law or compensation awards as well as the impact of such changes on the routines used to calculate individual provisions.

Provisions for unearned premiums

The risk on provisions for unearned premiums is relevant particularly within lines with combined ratio of 100 or more, e.g. change of ownership insurance, workers' compensation and motor liability insurance where the provision for unearned premiums could be insufficient to cover the related expenses.

Workers' compensation and motor liability insurance policies are typically one-year policies, whereas change of ownership insurance policies cover a period of five or ten years and the full payment is made up front.

The provisions for unearned premiums are based on the latest prognosis for the coming 12 months.

The prognosis is prepared on a quarterly basis, among other things based on analyses in the trend in premiums, claims and expenses and for change of ownership insurance also statistical analyses of claims notification in relation to the time when the policy is written.

Disaster risks

Topdanmark limits its insurance risk on significant events through a comprehensive reinsurance programme.

Storm and rainstorms

Reinsurance covers storm claims of up to DKK 5.1bn with a retention of DKK 100m. Snow loading, snow thawing and rainstorms are also covered. Reinstatement for the proportion of the cover used up is activated by payment of a reinstatement premium. In the event of another storm

Topdanmark has a proportional reinsurance programme for fire with a maximum retention of DKK 25m per claim on any one business.

Terror

With certain restrictions, terror is covered by the reinsurance contracts.

A national guarantee scheme of DKK 15bn covering terror claims including an element of NBCR (nuclear, biological, chemical, radiological) has been established. In 2018, the national guarantee scheme covered any market retention in excess of DKK 19.1bn. In 2019, the market retention in excess is DKK 18.4bn.

The Danish non-life companies have established a terror pool. In 2018, the terror pool bought reinsurance, which covered DKK 4,5bn after DKK 0.5bn. In 2019, the cover remains unchanged. Industrial injuries caused by any form of terror are covered by the Government with a few exceptions.

Workers' compensation

In workers' compensation, up to DKK 1bn is covered with a retention of DKK 50m.

Cumulative risk

Known cumulative risk is where it has been recognised prior to the event that several policyholders could be affected by the same event. In personal lines, Topdanmark's retention is DKK 15m for the first claim, DKK 5m for the second and DKK 15m for any third or subsequent risk. The retention is a maximum of DKK 25m in the SME line. Unknown cumulative risk is where several policyholders could be affected by the same individual event (conflagration damage) without the common risk being recognised prior to the event occurring. The retention is a maximum of DKK 50m.

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Life insurance

Loss absorbing buffers in the event of low interest rates

Customers’ individual and collective bonus potential is the loss absorbing buffers in life insurance against any losses incurred by customers on investment activities.

Low interest rates mean that the market value of the guarantees granted is high, and that the related bonus potential is low. The lower the bonus potential, the higher the risk of any losses being wholly or partially born by shareholder's equity. If interest rates are high, the same losses could, to a larger degree, be absorbed by the bonus potential.

Declines in the collective bonus potential are most frequently due to the investment return being lower than the addition of interest to deposits. Declines in collective bonus potential are also possible if interest rates are relatively high.

In order to protect shareholders' equity, it will be relevant to reduce market risks in the event of low interest rates.

All policies have been split into contribution groups according to the guaranteed benefit scheme. In each contribution group, the investment policy is intended to ensure the ability to meet the guaranteed benefits, and the market risk is adjusted in accordance with the risk capacity of the contribution groups. The movements in interest rates are followed in order that risk reducing actions may be performed as required.

Disability

Disability risk is the risk of increasing disability intensity or declines in the rates of resumption of work, in that the benefits have been guaranteed until expiry. Losses may be incurred due to an increase in disability frequency or due to inadequate health evaluation when the policy is written.

Extra costs due to a permanent change in disability risk will be partially covered by individual and collective bonus potential. The remainder affects profit/loss for the year and consequently shareholders' equity.

Lifetime

Lifetime risk is the risk that customers with life dependent policies, primarily annuities, live longer than expected, which will increase provisions for lifetime products.

Extra costs due to longer lifetimes will be partially covered by individual and collective bonus potential. The remainder affects profit/loss for the year and consequently shareholders' equity.

Market

Market risk represents the risk of losses due to changes in the market value of the Group's assets, liabilities and off-balance items as a result of changes in market conditions. Market risk includes interest rate, equity, property, currency, inflation and liquidity risk.

The limits for these financial risks are set by Topdanmark's Board of Directors. In practice, Topdanmark Kapitalforvaltning (asset management) handles the investment, finance and risk alignment processes. Compliance with the limits set by the Board of Directors is regularly controlled. The result of this is reported to the Board of Directors.

.

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Market risks Risk reducing activities
Interest rate risk
Topdanmark is exposed to interest rate risk due to
provisions for outstanding claims in non-life insurance
and guaranteed benefits in life insurance.
Generally, the interest rate risk is limited and controlled
by investing in interest-bearing assets in order to
reduce the overall interest rate exposure of the assets
and liabilities to the desired level.
With regard to cover of interest-bearing assets,
supplementary hedging by swaps and standard
swaptions will be bought as required.
Equity risk
Topdanmark is exposed to equity risk from direct
investments as well as investments made via
derivatives.
The equity risk is alleviated by trades in the market and
by derivatives.
Property risk
Topdanmark is exposed to property risk from
investments in properties rented out for business or
private residence.
The risk on the property portfolio is limited by a strategy
focusing on Copenhagen and Århus. Topdanmark
invests in well-situated properties within the segments
of housingand flexible officeproperties.
Credit Spread risk
Topdanmark is exposed to credit spread risk from
bonds and other investments where prices are
dependent on counterparty creditworthiness.
The credit spread risk is alleviated by focusing on
bonds etc. with very high creditworthiness and by a
spread on counterparties.
Concentration risk
Concentration risk is a risk that increases when
investments are consolidated with individual issuers,
whereby dependence on these issuers’ solvency
grows.
The concentration risk is limited by ensuring that
investment size reconciles with counterparty
creditworthiness.
Currency risk
Topdanmark's currency risk relates in practice only to
investments.
The currency risk is alleviated by derivatives.
Inflation risk
Future inflation is implicitly included in a number of the
models Topdanmark uses to calculate its provisions.
Workers' compensation and illness/accident insurance
differ from the general principles regarding the
inclusion of an allowance for inflation. The provisions in
workers' compensation insurance are calculated on the
basis of the expected future indexation of wages and
salaries, and those in illness/accident insurance on the
basis of the expected netprice index.
An expected higher future inflation rate would generally
be included in the provisions with a certain time delay,
while at the same time the result would be impacted by
higher future indexation of premiums.
In order to reduce the risk of inflation within workers'
compensation and illness/accident insurance,
Topdanmark uses index-linked bonds and derivatives
hedging a significant proportion of the expected cash
flows.
Liquidity risk
In insurance companies the liquidity risk is very limited
as premiums are paid prior to the beginning of the risk
period.
Generally,Topdanmark's liquidityrisk is low.
Topdanmark performs an ongoing monitoring of the
liquidity risk based on scenario-based stress reporting.

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The liabilities of the Group's insurance companies are primarily technical provisions on which the payment

obligation is met by means of the cash flow from operations.

Expected cash flows Carrying Cash flows years
(DKKm) amount 1 2-6 7-16 17-26 27-36 >36
Provisions for claims
2017 13,013 4,036 5,217 2,907 1,193 566 84
2018 13,003 3,897 5,494 2,825 1,130 512 90
Life insurance provisions
guarantees and profitsharing
2017 24,063 2,583 6,986 10,603 5,127 1,632 454
2018 23,134 2,571 7,024 10,200 4,620 1,453 429
Bond portfolio including
interest derivatives
2017 33,601 19,473 6,495 10,139 583 0 0
2018 32,575 14,471 10,119 10,313 1,123 0 0

Life insurance provisions for unit-linked products are covered by investments. The provisions and related bonds are therefore not included.

The expected cash flows of the bond portfolio are calculated based on option adjusted durations that are used to measure the duration of the bond portfolio. The option adjustment relates primarily to danish mortgage bonds and reflects the expected duration capturing the shortening effect of the borrower´s option to cause the bond to be redeemed through the mortgage institution at any point in time.

The Group uses derivatives to hedge investment risks. The hedging of currency risk in particular often results in significant positive or negative balance values.

storm cover has been placed with such reinsurance companies.

Investment

Topdanmark pays or receives cash security for any changes in value. The extent of these daily changes is limited such that there is no challenge to liquidity.

Generally, there are no maturity concentrations on derivative contracts.

The Group's insurance companies may raise money market loans as part of the day-to-day liquidity management. Typically, the maturity of such loans is less than a month. Both the subordinated loans raised by Topdanmark Forsikring and any outstanding money market loans will be repaid from the cash generated from operations.

Furthermore, the Group has a significant liquidity base of high-quality liquid bonds.

Counterparty risk

Counterparty risk, also known as credit risk is the risk of losses caused by one or more counterparties' full or partial breach of their payment obligations. Topdanmark is exposed to credit risk in both its insurance and investment business.

Reinsurance

Topdanmark may suffer a loss due to the inability of bond, loan or financial contract counterparties to meet their obligations. Most of Topdanmark's interest-bearing assets comprise Danish mortgage bonds and debt issued or guaranteed by top-rated European states. The risk of losses is considered to be very small due to the high quality of the issuers and a desired spread on both issuers and issues. To limit the risk on other bond and loan debtors, the portfolio is well diversified both geographically and with regard to type of debtor - and therefore, the exposure to the concentration of risks is insignificant.

Interest-bearing assets
by rating (%) 2017 2018
AAA+AA 78 76
A 3 4
BBB 1 0
<BBB 12 11
Moneymarket deposits 7 9

To limit the counterparty risk of financial contracts, the choice of counterparties is restrictive, and security is required when the value of the financial contracts exceeds the predetermined limits. The size of the limits depends on the counterparty's credit rating and the term of the contract.

Within insurance the reinsurance companies' ability to pay is the most important risk factor. Topdanmark minimises this risk by spreading and primarily buying reinsurance cover from reinsurance companies with a minimum rating of A-. Accordingly, almost 100% of its

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Operational risk

Operational risk includes the risk of losses incurred due to errors and deficiencies in internal processes, human errors, fraud, system errors, breakdowns of IT systems and the risk of losses incurred due to external events.

Topdanmark regularly develops and improves IT systems, routines and procedures. The responsible business units are also responsible for the risk management of this development.

Projects are to carry out a risk assessment with a description of the risks, possible consequences and measures to limit these risks.

New IT-systems will not be put into production until completion of an extensive test procedure.

IT

Group IT Security, reporting to the IT Manager, is responsible for information security.

Risk assessment

Risk assessments of each operational IT risk are made regularly. Group IT Security reports on risks and events to the Compliance Function on a quarterly basis.

Topdanmark's IT risk assessment, information security policy, prioritisation of risks and IT Emergency strategy, are based on IS027001, revised each year and approved by the Board of Directors.

Cyber-crime risk

The general threat from cyber-crime is increasing. In general, Topdanmark handles the risk via an IT Security Committe/Cyber-Security Board that regularly assesses the threat and the measures necessary to secure the required security level.

Two external firms possessing special expertise within cyber-crime are members of Topdanmark’s IT Security Committee/Cyber-Security Board and thus act as advisers to Topdanmark’s IT Security Manager. One of the firms provides consultancy on security solutions to maintain an effective defence against Cyber Crime while the other firm conducts regular tests to verify Topdanmark’s resilience against critical attacks from outside. The firm also gives advice about vulnerabilities which must be fixed. Topdanmark’s IT Security Committee reviews and prioritises the results from these tests.

For several years, new employees have been informed about information security and in 2018, all employees and consultants in Topdanmark have conducted an e-learning course on information security. This course must be carried through once a year.

Outsourcing is increasingly used in Topdanmark. As a consequence, Topdanmark investigates and evaluates the information security with new cooperation and service partners. Topdanmark also monitors the information security with existing partners to prevent Cyber Crime.

Topdanmark’s technical IT security is based upon several layers of protection (Defense in Depth) and IT also tests infrastructure and new applications, among others. Relevant employees have been educated to use the tools to conduct such tests.

IT emergency plan

The IT emergency plan includes plans for re-establishing the IT environment if the systems suffer breakdowns. The IT emergency plan is tested regularly. Topdanmark's business critical systems can be inaccessible for 24 hours without causing significant business problems. In order to reduce the probability of breakdowns of the IT systems and limit their duration, Topdanmark has invested in, for example, emergency power plants with a diesel generator, disk mirroring, alarms and automatic firefighting equipment. Critical IT equipment is in duplicate and placed in two physically discrete machine rooms. Back-up of systems and data is made and a duplicate of the back-up is kept with an outsourcing partner.

Accessibility

Topdanmark's goal is for the accessibility of its main systems to be no less than 99.5%.

The mainframe platform has a higher average accessibility level than the decentralised systems, because these often depend on the mainframe platform.

Errors in internal processes, human errors, insurance fraud and deceit

Topdanmark's well-documented routines, procedures and efficient control environment minimise these risks. It has made emergency plans for the most significant areas.

Internal Audit

The routines and procedures in all critical areas are regularly checked by the auditors in order to assess the risks and recommend measures to limit each individual risk.

Central Claims

Central Claims is a minor department solely dealing with cases where fraud is suspected. Topdanmark believes that honest customers should not have to pay for the dishonest customers. Therefore, we owe it to our customers to examine any suspicion of insurance fraud.

Event register

Topdanmark monitors and reports on operational risks in order that the organisation will learn from its mistakes. Consequently, a process has been established including

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a tool to register events, which are then collected centrally in an event log and communicated onwards in the management system.

Digitisation/automation

Topdanmark is working continuously on digitisation and automation to ensure efficient business and a good customer experience. Focus is on automation of a number of processes, which will help to reduce the risk of human error. Digitisation is not only robots of which Topdanmark has introduced some so far. Topdanmark also needs to focus on the future and what it requires to navigate in an increasingly and rapidly changing technological development going forward.

In order to control the operational risk connected to processes based on algorithms, machine learning and artificial intelligence, robots are tested regularly in order to prevent and eliminate possible programming and system errors. Tests are always carried through prior to new releases and in case of breakdowns of operation.

Compliance risk is the risk that Topdanmark does not have sufficient knowledge of current or future rules. Additionally, compliance risk is the risk of violation of rules and the losses this might cause Topdanmark and Topdanmark's customers. Such losses can be direct financial losses or indirect losses in the form of sanctions or bad publicity as a consequence of not acting in accordance with the rules.

Rules comprise all rules, internal rules of Topdanmark's policies and the relevant guidelines as well as all relevant legislation and its sub-rules. Furthermore, rules comprise fixed business practices for the performance of activity in Topdanmark.

Accordingly, compliance comprises compliance with the rules which are necessary and required to ensure that Topdanmark's business is conducted in an appropriate and, in terms of business, proper way. Documentation of compliance for Topdanmark's stakeholders is part of compliance.

Compliance Function's work

The robot handling bad weather damages is tested regularly to ensure that it works properly in case of major events.

The robots are working according to the specified rules. In case that the correct parameters have not been implemented in the robot enabling it to find and register the required information, the task is channelled to the relevant employee. Subsequently, the employee will ensure that the parameters are updated.

The algorithms saved in the robots’ software are based on the experience of expert employees on the subject area. For example, the software calculating prices is adjusted as actuarial adjustments of the tariff in question are made.

Thus, Topdanmark has been assessed to have the proper rules of procedure and competencies to detect and handle technology related risks.

Compliance risk

At Topdanmark, compliance comprises compliance with all statutory and managerial requirements for Topdanmark's corporate governance.

The Compliance Function is intended to:

  • issue rules for identification, management and control of compliance risks

  • exercise control and advise the Group on compliance with legislation and internal rules.

Topdanmark's Compliance Function exercises control and provides advice to ensure that the Group's divisions and administrative departments comply with relevant legislation and internal rules. The Compliance Function's work is part of Topdanmark's overall control environment, which covers the procedures, control and organisation ensuring observance of rules.

The Compliance Function's work comprises the following principal tasks:

  • Compliance reviews and annual status meetings with all of the Group's divisions and administrative departments

  • Reporting on compliance risks to the Executive Board and the Board of Directors

  • Administration and updating of the Compliance Function's routines and tools.

Event register

The Compliance Function administers Topdanmark's event register.

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Notes to the financial statementsGroup

Note 47. Accounting policies

Topdanmark Group's 2018 Annual Report has been prepared in accordance with International Financial Reporting Standards as adopted by the EU and the additional Danish disclosure requirements of NASDAQ Copenhagen A/S and the Danish Financial Business Act on annual reports prepared by listed financial services companies.

Change of accounting policies

In 2018, the classification of insurance and investment contracts in life insurance has been re-assessed by Topdanmark Group. Thus, classification is now carried out on contract level, not product level as was formerly the case. As such, contracts with related solidary premium waiver or group products are considered insurance contracts in full.

This change has resulted in higher gross premiums in life insurance of DKK 427m for the year and an equivalent effect on “Change in life insurance provisions”. The profit for the year, total comprehensive income and financial position are unaffected. In the cash flow statement, the cash flow from insurance activities and payments related to investment contracts have been adjusted equivalent to the change in gross premiums. The total cash flow from operations is unaffected.

Comparative figures have been corrected. Gross premiums for 2017 have been increased by DKK 275m.

The financial highlights and the five-year summary have been adjusted accordingly.

New accounting standards

IFRS

IFRS 15 “Revenue from contracts with customers” has taken effect on 1 January 2018. The standard has not affected presentation of accounts for the Group.

implementation of IFRS 17, which is expected to take effect on 1 January 2022.

The Executive Order on Financial Reports

The DFSA’s Executive Order on Financial Reports for Insurance Companies has been updated effective as of 2019. The update is not expected to affect the recognition and measurement in the annual report. In 2018, a few revised disclosure requirements have been implemented.

Apart from the above, the accounting policies remain unchanged compared to 2017.

Change of accounting estimates

The Group has updated the assumptions for measurement of the life insurance provisions. This comprises rate of mortality including expected future life expectancies, disability, recovery and surrenders. The updated assumptions have merely had a marginal impact on the life insurance provisions, the profit for the year and the shareholders’ equity.

Future accounting standards

IFRS

The IASB has issued a number of new and revised standards and interpretations, which have not yet taken effect and/or been approved by the EU of which the most significant are:

IFRS 16 "Leasing”

This standard implies that lease contracts are recognized in the balance sheet as an asset (right of use asset) and a liability, respectively. Intangible assets may be omitted. IFRS 16 takes effect on 1 January 2019. The standard is not expected to affect the presentation of accounts for the Group.

IFRS 9 “Financial instruments”

IFRS 9 “Financial instruments” also came into force on 1 January 2018. However, under certain circumstances, insurance groups may postpone IFRS 9 to 2022 at the time where IFRS 17 “Insurance contracts” will come into force. However, IFRS 17 has not yet been adopted by the EU.

This standard classifies the financial assets based on the company's business model for holding of assets and the cash flow generated by the asset. The standard is not expected to substantially affect the presentation of accounts for the Group.

IFRS 17 “Insurance Contracts”

The Topdanmark Group meets the conditions for postponement given that the Group has not previously implemented IFRS 9-standards and since provisions for insurance and investment contracts represent more than 90% of the total liabilities.

This standard defines the principles for recognition and measurement of insurance contracts. IFRS 17 comes into force on 1 January 2022. However, the standard has not yet been adopted by the EU. Topdanmark has initiated an analysis of the standard. The financial effect has not yet been clarified.

As a consequence, the Topdanmark Group has chosen to postpone the implementation of IFRS 9 to the

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Accounting estimates and judgements

In the preparation of Topdanmark's financial statements, estimates and judgements have been made which affect the size of assets and liabilities and consequently the results and shareholders’ equity in this and subsequent financial years.

The most significant estimates and judgements are made in the calculation of insurance provisions and investment properties.

Provisions for outstanding claims

Provisions for claims incurred, but not yet paid, have been calculated as the best possible estimate at the end of any given year. As, at this time of the year, all necessary information is not available, there will be deviations between the actual claims paid and the provisions made in the form of either run-off losses (provisions too low) or run-off profits (provisions too high).

The provisioning risk is significant, in particular in lines with a long period of claims settlement such as workers' compensation, accident, commercial and motor liability. The levels of compensation could be significantly affected by any changes in legislation, case-law or the practice in the award of damages adopted by, for example, the Danish Labour Market Insurance.

The five-year summary discloses the most recent financial years' run-off results. The movement in the provisions for outstanding claims and run-off analysed by claims year is shown in the note on provisions for outstanding claims. The note on “Technical result − nonlife” specifies run-off for the year analysed by line of business. For further details, see Management's review.

Premium provisions

Premium provisions are measured based on an estimate of future payments for incidents in the remaining period of cover. A significant uncertain and estimated assessment is involved in the determination thereof. Premium provisions must be seen in connection with the profit margin. Financial estimates and assessments with effect on the result of the year and shareholders’ equity are primarily relevant within businesses with combined ratio of 100 or more, e.g. change of ownership, workers’ compensation and motor liability, where premiums are insufficient for covering expected payments and a risk margin, and consequently provisions to cover losses must be made.

Workers' compensation and motor liability insurance policies are typically one-year policies, whereas change of ownership contracts cover a period of five or ten years and the full payment is made up front.

Life insurance provisions

The uncertainty related to the value of the life insurance provisions is based on a number of actuarial estimates of disability, lifetime etc., and the frequency concerning repurchase and termination of premiums which may have a significant effect on the size of the life insurance provisions.

Investment properties

A return model based on market-determined net earnings and rates of return with various parameters such as location, idleness, quality of tenants etc. is used for determining the fair value of investment properties.

General

Consolidated financial statements

The consolidated financial statements include the parent company Topdanmark A/S and all of the companies that are controlled by the parent company. The parent company is deemed to control the companies through direct or indirect ownership of more than 50% of the voting rights, or when it can have or has an otherwise controlling influence.

The income statement and balance sheet are presented in accordance with the DFSA's IFRS-compatible Executive Order on Financial Reports for Insurance Companies and Multi-Employer Occupational Pension Funds.

Consolidation

The consolidated financial statements have been prepared by aggregating items within the financial statements of the parent company and the subsidiaries on a line-by-line basis. The same accounting policies are applied by the subsidiaries as by the parent company.

Properties owned by the subsidiaries and used by the Group have been re-classified from investment properties to owner-occupied properties.

Intra-group income and expenses, shareholdings, balances and dividends as well as gains and losses on intra-group transactions have all been eliminated.

Companies acquired during the year have been included in the consolidation from the date of assumption of control and those companies sold during the year, until the date of relinquishment of control.

Recognition and measurement

Assets are recognised in the balance sheet when it is probable that future economic benefits will flow to the Group, and where the asset has a value that can be measured reliably. Liabilities are recognised in the balance sheet, when it is probable that future economic

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benefits will flow from the Group, and where the value of the liability can be measured reliably. The recognition and measurement take into consideration predictable losses and risks, which have occurred prior to the presentation of the Annual Report, and which provide evidence of conditions that existed at the balance sheet date.

instrument, depending on the nature of the asset or liability, the calculation is based on underlying parameters such as interest and foreign exchange rates, volatility or comparison with the market prices of corresponding instruments.

Level 3

Income is recognised in the income statement when earned. Similarly, all expenses are recognised which relate to the financial year, including amortisation and impairment.

The initial recognition of financial instruments is made at fair value on the date of settlement. Any changes in the value between the trade and settlement dates are included in the balance sheet under the heading of Derivatives. Direct expenses on the acquisition or issue of financial instruments which are measured at fair value with any revaluation of the fair value taken to the income statement are included in expenses on investment activities, when incurred. However, financial instruments which, subsequent to the initial recognition, have been measured at amortised cost are recognised at fair value adjusted for direct expenses on the acquisition or issue of the financial instrument.

True sale and repurchase transactions and true purchase and resale transactions (repo/reverse transactions) are recognised and measured as secured loans.

Measurement of fair value

Fair value is the price which would be achieved on the sale of an asset or paid for the transfer of a liability in a normal transaction between the market players at the time of measurement.

The IFRS defines a hierarchy of three levels for measurement of fair value:

Level 1

The calculation at fair value is based on the listed prices of transactions in active markets. If there is an active market for listed equity investments, bonds, derivatives etc., the measurement is generally based on the closing price end of year.

Level 2

If there is no closing price, another public price is used, which is believed to be the most appropriate, in the form of indicative prices from banks/brokers. Assets of this type are, for example CDOs and credit bonds. Valuation methods or other publicly available information are used to value listed securities, where the closing price does not reflect the fair value.

Valuation methods are based on publicly available market data. If there is no active market for the financial

In certain cases, the valuation cannot be based on publicly available market information alone. In these cases, valuation models that could imply the use of estimates of both the future and the nature of the current market situation are used. The accounting policies for measurement of properties, which are the most significant assets of level 3, are described below under “Owneroccupied properties” and “Investment properties” respectively.

Insurance and investment contracts – classification

The Topdanmark Group writes contracts which transfer insurance risk, investment risk or both.

An insurance contract is a contract under which the insurer accepts significant insurance risk from the policyholder by agreeing to compensation if a specified uncertain future event adversely affects the policyholder. Insurance risk is always considered to be material in nonlife insurance. In life insurance, it is considered to be material when it covers disability including premium waiver and mortality where the benefit exceeds the total savings of the policy.

The classification is carried out on contract level. Contracts with related solidary premium waiver or group products are considered insurance contracts in full.

An investment contract is one where the amount of insurance risk is not sufficient for it to be classified as an insurance contract. However, if the investment contract includes bonus participation it is treated as an insurance contract. Payments received and made on investment contracts without bonus participation, have been taken directly to the balance sheet.

Currency

As the predominant rule, DKK is the Group companies' functional currency and the presentation currency of the Annual Report.

The initial recognition of transactions in currencies other than DKK is made at the exchange rates prevailing at the date of the transactions. Debts and receivables, and other monetary items which have not been settled on the financial position date, are translated at the closing exchange rates. Translation differences are recognized in Revaluations in the Income Statement.

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Expenses

Expenses are recognised in the Group’s income statement classified by function: claims incurred (claims handling), acquisition costs and administrative expenses, investment return and other expenses. The allocation of expenses, which do not directly relate to a function, is based on an assessment.

Share options

The Executive Board and Senior Executives participate in a share option scheme.

The fair value, on the date the option is granted, is included in staff costs in the income statement, with a set-off in shareholders’ equity. The fair value is calculated using the Black & Scholes model.

The options are primarily settled with own shares. Any strike amount received on the exercise of the options is taken to shareholders’ equity.

Employee shares

Topdanmark has established an employee share scheme implying a pay cut. The value of the shares is continuously included as staff expenses in the income statement with a set-off on shareholders’ equity.

Calculation of profit in life insurance

The calculation of profit for life insurance is regulated by the Danish Financial Business Act. Topdanmark's policy on the calculation of the profit for the year has been reported to the DFSA.

The result of life insurance comprises unconditional and conditional profit elements.

The unconditional profit elements comprise the return on assets allocated to shareholders' equity, acquisition cost result and the profit on contracts outside of contribution.

The conditional profit elements comprise the risk return which is calculated for each contribution group. The risk return for each contribution group (cost, risk and interest rate groups) has been based on their estimated risk on shareholders' equity and on the profit margin determined by the company for the year.

The risk return is transferred to shareholders' equity if it can be covered by collective bonus potentials before recognition of profit margin.

Shareholders’ equity must contribute to the financing of a potential negative result for each contribution group if it cannot be covered by collective bonus potential and individual bonus potentials. A deficit which is not covered by the bonus potentials is assigned to a shadow account for the group which can be restored at a later time when bonus potentials are sufficient.

Segment information

Topdanmark has divided its non-life insurance business into the following two business segments:

Private offers insurance policies to individual households in Denmark.

SME offers insurance policies to Danish-based agricultural and SME businesses.

Management reporting at this segment level comprises only reporting on the technical result but no reporting on assets and liabilities.

Life insurance is considered a separate business segment.

The recognition and measurement of the information reported by each segment follow the same accounting policies as those applied by the Group.

Topdanmark conducts insurance business only in Denmark and, therefore, no specific geographical segmental information is provided.

Cash flow statement

The cash flow statement for the Group has been prepared in accordance with the direct method disclosing cash flow from operations, investments and financing as well as the changes in the Group’s liquid funds between the beginning and the end of the financial year. Investment activities also include amounts received and paid on the purchase and sale of investment, intangible and tangible assets. Cash flows from financing comprise changes in capital, including the purchase and sale of own shares. Furthermore, it includes the raising of loans and repayments on interest-bearing debt. Cash and cash equivalents comprise liquid funds as well as deposits with credit institutions.

Income statement

Premiums earned

Gross premiums in non-life insurance comprise those premiums due during the year and an estimate of premiums on insurance contracts written, either directly or indirectly, for which the period of risk has commenced before the end of the financial year. They do not include own risks. Premiums earned net of reinsurance comprise gross premiums for the year adjusted for changes in the provisions for unearned premiums and net of reinsurance. Effectively, this means the premiums are being recognised in line with the distribution of risk over the period of cover. For onerous insurance contracts, the expected loss is included when the contracts are underwritten.

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As premium provisions and profit margin are calculated at a discounted basis, an element of interest is included in premiums earned.

In life insurance, premiums net of reinsurance comprise those premiums, including single premiums, which are due within the year, net of reinsurance, for all insurance contracts and bonus participating investment contracts.

Allocated investment return net of reinsurance in life insurance

The investment return is calculated as the overall investment return in the life insurance group net of the proportion of the investment return relating to illness and accident insurance and the proportion transferred to shareholders' equity in accordance with the definition of profit reported to the DFSA.

Pension return tax

Pension return tax includes the return tax that arises from the return in life insurance included in the income statement, whether the tax is current or to be paid in subsequent periods.

Claims incurred and benefits paid

In non-life insurance, claims incurred net of reinsurance comprise claims paid during the year adjusted for changes in the provisions for outstanding claims and net of the reinsurers' share. Accordingly, claims incurred comprise known and expected claims relating to the year as well as any adjustments to the provisions made in previous years. Furthermore, they comprise direct and indirect expenses on claims handling. However, the proportion of the change in provisions for outstanding claims relating to amortisation and revaluation is included in return and revaluations non-life insurance provisions. Topdanmark has entered into derivatives partially hedging the provisions for workers’ compensation and annuities in illness and accident insurance against changes in future wage and price indexation. The revaluation is included in claims incurred.

Operating expenses

Technical operating expenses which relate, either directly or indirectly, to the acquisition and renewal of the portfolios are included in acquisition costs. Sales commission is generally recognised in the income statement on the date the insurance contract takes effect. Administrative expenses comprise other costs incurred in the administration of the portfolios which relate to the financial year, and which have been accounted for on an accruals basis. Commission received from reinsurers has been accounted for on an accruals basis over the reinsurance contracts’ period of cover.

Investment activities

Income from associates comprises a share of the post-tax results of the associates calculated in accordance with the Group's accounting policies. Income from investment properties comprises the operating results excluding interest charges and revaluations that have been recognised separately in the financial statements. Interest, dividends etc. comprise all interest, dividends etc. earned in the financial year. Realised and unrealised gains and losses on investment assets, exchange rate adjustments, and realised gains and losses on owneroccupied properties are included in revaluations. Administrative expenses on investment activities comprise the cost of asset management including transaction costs.

Return and revaluation of non-life insurance provisions

Return and revaluation of non-life insurance provisions includes amortisation and revaluation of premium and claims provisions, profit margin as well as risk margin for non-life insurance.

Other income and expenses

Other income and expenses that do not relate to the administration of insurance portfolios or investment assets are included in other income and expenses.

Taxation

In life insurance, claims and benefits paid net of reinsurance comprise payments relating to claims, surrenders and cash bonuses.

Bonuses and rebates

Bonuses and rebates include those premium amounts that have been or will be paid back to policyholders, on the basis that the amount of the repayment is calculated with reference to the claims trend of the financial year for each insurance contract or a portfolio of insurance contracts using criteria determined prior to the beginning of the financial year, or when the insurance contracts were written.

The tax charge for the year comprises the current corporation tax for the year and any changes in deferred tax. The share of the tax charge that relates to the profit for the year is included in the income statement, the share that relates to other comprehensive income items is included in other comprehensive income, and the share that relates to shareholders' equity items is taken to shareholders' equity. The current tax for the year is calculated using the tax rates and rules applicable on the financial position date.

Topdanmark A/S is jointly taxed with all the Danish companies of the Topdanmark Group and all Danish companies and affiliates in the Sampo Group. As the

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management company of the joint taxation, Topdanmark A/S settles all corporation tax payments with the tax authorities.

The joint tax contributions are distributed to the jointly taxed companies on a proportionate basis relative to their taxable income. Furthermore, those companies with tax losses receive joint tax contributions from those companies which have been able to use this loss to reduce their own taxable income.

straight-line basis, given an expected life of 50 years and an annually re-assessed residual value. Land is not depreciated. The fair value of the revaluation of owneroccupied properties is assessed on the same basis as investment properties. Any revaluation surplus is included in other comprehensive income unless the revaluation is a reversal of a previous impairment. Impairments are included in the income statement unless the impairment is a reversal of previous revaluation included in other comprehensive income.

Investment properties

Assets

Intangible assets

Goodwill relates to the acquisition of companies prior to 2004 and is recognised at the carrying amount on the date of transition to IFRS. Goodwill is not amortised but subjected to an impairment test at the end of the financial year and written down to its recoverable amount if this is lower than the carrying amount.

Acquired software licences are measured at cost and amortised on a straight-line basis over the expected useful life of a maximum of three years. Development projects which are clearly defined and definable are measured at cost at the amount of external costs incurred and depreciated over the expected useful life of a maximum of five years. If there is an indication of impairment, the carrying amount is written down to its recoverable amount.

Intangible assets under construction are subjected to an impairment test at the end of the financial year and written down to their recoverable amount, as required.

Tangible assets

Operating equipment

Operating equipment is measured at cost less depreciation on a straight-line basis and net of any impairment. Depreciation on a straight-line basis is calculated on the basis of the expected useful life and the residual value, which is annually revalued. If there is an indication of impairment, the carrying amount is written down to its recoverable amount.

IT equipment, other equipment and cars as well as improvements of rental properties are depreciated over their expected useful life of up to five years. Solar cell plants are depreciated over their expected useful life of 25 years.

Owner-occupied properties

Owner-occupied properties are those properties used for the Group's own operations. The properties are measured at a revalued amount being the fair value on the date of revaluation. The properties are reviewed and assessed annually by the Group's own valuers. No external valuers have been involved. The buildings are depreciated on a

The initial recognition of investment properties is made at cost, which comprises the purchase price of the properties plus any directly related initial expenditure.

In accordance with the guidelines of the DFSA, the subsequent measurement of the investment properties is made at fair value representing the estimated amount at which the property could be sold within a reasonable time frame to an independent buyer. The fair value is calculated, using the return model, as the calculated capital value of the expected cash flow from each property.

The expected cash flow is based on the assumed net earnings for the next year adjusted to reflect normal earnings, including the current market rent. Adjustments are made for factors which are not reflected in normal earnings, for example, major renovation works, expected idleness etc.

The calculation of the capital value uses a rate of return which is set for each property on the basis of the current market conditions on the balance sheet date for the type of property concerned, the location of the properties, the quality of the tenants etc. with the effect that the rate of return is estimated to reflect the market’s current rates of return for corresponding properties.

Market trends and the rates of return of the market are regularly analysed. Each property is assessed annually by the Group's own valuers. No external valuers have been involved.

The revaluation for the financial year of the fair value of the properties is recognised in the income statement.

Associates

Associates are companies which are not subsidiaries, and over which the Group has substantial influence through a significant shareholding and representation on the board of the company.

Equity investments in associates are measured at their net asset value, in accordance with the Group's accounting policies with paid goodwill added.

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The equity investments held are regularly tested for impairment and devalued to the recoverable amount if this is lower than the carrying amount.

Financial assets

Financial assets are classified at the time of their initial recognition as:

  • Financial assets measured at fair value with any value adjustment through profit and loss or,

Security fund reserves

The security funds are special funds under shareholders' equity. Prior to 1989, they were transferred to shareholders' equity for capital adequacy and were taxdeductible.

The security funds can only be used for strengthening the technical provisions or otherwise for the benefit of policyholders and only if permitted by the DFSA.

  • Loans and receivables measured at amortised cost.

Other reserves

Financial assets at fair value with any value adjustment through profit and loss are financial assets which either are included in a trading portfolio, are derivatives or at their first recognition are designated in this classification, because the assets are managed and measured on a fair value basis, or because this eliminates or significantly reduces accounting inconsistency.

Other reserves comprise a reserve at net asset value relating to non-life insurance.

Proposed dividend

Dividend is recognised as a liability at the time of adoption at the annual general meeting.

Other subordinated loan capital

All financial assets included in "Other financial investments assets" and "Investment assets related to unit-linked products" are measured at fair value with any value adjustment through profit and loss.

Receivables at amortised cost

At initial recognition receivables are measured at fair value, and subsequently at amortised cost. The receivables are regularly assessed for impairment and written down to their recoverable amount, as required. Such impairments are generally made collectively on the basis of a due date analysis. When an individual receivable is considered irrevocable, the impaired amount is transferred from the account for collective allowances.

Reinsurers' share

Reinsurers' share of the provisions for unearned premiums represents the proportion of reinsurance premiums paid, net of commission received, which based on the spread of risk during the period of cover, relate to the period after the end of the financial year.

Reinsurers' share of the provisions for claims has been calculated as the amounts expected to be received from reinsurance companies according to the reinsurance contracts concluded. Expected future payments are discounted using an interest rate structure. The reinsurers' share is regularly assessed for impairment and written down to its recoverable amount, as required.

Liabilities

The initial recognition of other subordinated loan capital is made at fair value less transaction costs and, subsequently, measured at amortised cost. Any difference between the proceeds (less transaction costs) and the nominal value is recognised in the income statement over the loan period based on an effective interest rate.

Provisions for insurance and investment contracts

Provisions for unearned premiums

These provisions are calculated at present value of best estimate of expected payments of future insurance events covered by insurance contracts concluded. Topdanmark’s insurance contracts are usually written for a 1-year period.

Premiums for insurance contracts concluded comprise due and undue premiums for insurance contracts for which the Group is committed on the balance sheet day. Undue premiums are composed of the renewal/new policies of the next two months and non-collected instalments for insurance contracts to be paid on a monthly, quarterly or semi-annual basis.

Premium provisions are calculated on the basis of the latest prognosis for combined ratio for the next 12 months. The prognosis is prepared on a quarterly basis, i.a., based on analyses of the trend in premiums, compensation and expenses and for change of ownership also statistical analyses of trend in claims notification in relation to the time the insurance contracts were written.

Shareholders' equity

Revaluation reserves

Gains on the revaluation of owner-occupied properties are transferred to the revaluation reserves net of corporation tax. The reserve will be dissolved if the revaluation is reversed or if the property is sold.

Expected payments comprise compensation as well as direct and indirect expenses for administration, claims handling and acquisition. Furthermore, expected bonuses and rebates are included, and expected return of premiums in connection with customer defection is taken into account.

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Expected payments are calculated at present value discounted by the volatility adjusted interest rate curve.

In premium provisions, best estimate of undue premiums for insurance contracts concluded is deducted, considering expected customer defection.

Changes in provisions due to a change in the interest rate curve used and amortisation until the expected time of payment are transferred to “Return and revaluation of non-life insurance provisions”.

Remaining life expectancy for a 60-year-old man and a 60-year-old woman is as follows:

Remaining 60 year old 60 year old
Life expectancy man woman
Topdanmark Livsforsikring 27.4 29.5
DFSA's benchmark 26.6 28.8

The provisions include amounts to cover the expected expenses on the future administration of the insurance contracts written. These expenses have been calculated using an annual indexation of 2%.

Profit margin on non-life insurance contracts

Profit margin is the expected profit during the remaining part of the period of cover for insurance contracts concluded.

Profit margin is calculated as the difference between expected premiums for future periods of cover for insurance policies concluded and the expected payments included in premium provisions.

Expected payments are calculated at present value discounted by the volatility adjusted interest rate curve.

Changes in the present value of the expected payments due to changes in the interest rate curve and amortisation of the profit margin during the period of cover of the insurance contracts, are transferred to “Return and revaluation non-life insurance provisions”.

The share of the risk margin related to settlement of premium provisions is deducted from the profit margin.

If the present value of expected payments and risk margin for an insurance portfolio with similar risks is expected to exceed the premiums, the profit margin for this portfolio is set to zero.

Life insurance provisions

Life insurance provisions for with-profit contracts are measured at fair value. Accordingly, the liabilities are calculated on the basis of the market value independent of the original technical base. The fair value of the life insurance provisions is based on the realistically expected future premiums to be received, benefit payments to be made and administrative expenses incurred on the contracts written.

The future payments to be received and made have been based on the assumed incidents of death, disability, resumption of work, renewal and premium expiry. The mortality rate is calculated by considering the DFSA's population mortality rate and Topdanmark's own observed mortality rate. Furthermore, the DFSA's assessed improvement in future life expectancy is applied. The other parameters stated are best estimates based on Topdanmark’s observations.

The present value of the expected future payments has been calculated using an interest rate curve determined in Solvency ll (EIOPA interest rate curve). The interest rate curve is volatility adjusted and for contracts subject to pension return tax, each interest rate used is reduced by the tax rate of 15.3%.

The provisions include a risk margin corresponding to the percentage which would be demanded by an independent purchaser of the company's portfolio of life insurance policies to compensate for the risk of fluctuations in the expected payments. The risk margin is calculated as the increase in guaranteed benefits stressing the biometric risks.

Life insurance provisions are calculated as the sum of a best estimate for guaranteed benefits, best estimate for unguaranteed benefits and the allowance for risk.

Best estimate for guaranteed benefits is measured as the present value of current, guaranteed benefits plus future administration expenses and deduction of present value of agreed premiums. Guaranteed benefits are calculated considering amendments of the insurance contracts to paid-up policies and surrender.

Best estimate for unguaranteed benefits is calculated at contribution group level as the group’s collective bonus potential adjusted for risk allowance and positive values of the difference between, on the one hand, the accumulation of the insurance contracts (retrospective provisions) and on the other hand, best estimate of guaranteed benefits of these insurance contracts.

Collective bonus potential is used for equalization of each year’s bonus allocations. Thus, in years where the investment and insurance results are better than the allocated bonus, transfer to collective bonus potential will be made, while in years when the result is insufficient to finance the allocated bonus, funds will be transferred from the collective bonus potential.

Life insurance provisions for unit-linked products are calculated at fair value corresponding to the assets related to the insurance contracts less the profit margin.

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Profit margin on life insurance and investment contracts

Profit margin is the expected future profit for the company from contracts concluded and when possible, profit margin for products with guarantees and profit sharing is financed by the individual bonus potential and secondarily by the collective bonus potential. The value is calculated as an interest margin of 0.05%. Profit margin has been calculated on the basis of the expected duration of the insurance contracts.

Claims provisions

Claims Provisions must cover future payments of claims incurred and their administration.

Claims provisions are assessed for each line of business, either on a claim-by-claim basis (individual provisions), or by using statistical methods (collective as well as incurred but not reported (IBNR) and incurred but not enough reported (IBNER) provisions). Claims exceeding a fixed amount, dependent on the line of business, are assessed individually, and provisions for smaller claims are assessed collectively. IBNR provisions cover expenses on post-notified large claims. IBNER provisions cover extra expenses on already reported claims for which the individually assessed provisions are not sufficient due to, for example, inadequate information at the time of assessment. The collective provisions are calculated using de Vylder's credibility model adjusted for each line of business. The IBNR and IBNER provisions are calculated using models developed in-house. In agricultural and commercial lines, claims are assessed individually. IBNR and IBNER provisions are also included in the total provision. In personal lines, claims not exceeding DKK 100,000 are assessed collectively while larger claims and all claims on change of ownership policies are assessed individually. IBNR and IBNER provisions are also included in the total provision. In motor and accident lines, total provisions comprise the sum of the collective and individual provisions. Individual provisions are the result of an assessment where the claims handler has assessed the total claim payment to exceed DKK 1.5m, and the case is estimated to exceed the amount paid out. Large claims and claims relating to previous years are individually assessed within personal liability in motor insurance.

IBNR provisions for illness and accident insurance are calculated using models developed in-house.

Inflation is taken into account when calculating the value of the provisions as future inflation is implicitly included in a number of the statistical models used. Therefore, an expected higher future inflation rate would generally be included in the provisions with a specific time delay.

The annuity reserves for disability in illness and accident insurance are calculated using an inflationary structure.

Provisions for claims in workers' compensation insurance comprise provisions for annuities and other provisions for claims and benefits. The assessment of the future annuities is based on the annuities in force including the expected wage and salary indexation, and a rate of mortality corresponding to G82 with monthly age writedowns on annuities based on the act on accidents and an adjusted G82 rate of mortality on annuities on the act on workers´compensation amended to comply with Topdanmark’s experience base within death intensity for annuitants. Workers’ compensation claims are often paid as the capitalised value of an annuity. The capitalisation rate at the time of capitalisation is to be calculated as a moving average of the most recent five years’ interest rate on leading mortgage bonds less tax. The capitalisation rate is calculated as the forward swap rates plus 0.85% p.a. and less a deduction for tax corresponding to the base tax rate.

The assessment of other provisions for claims relating to injuries, loss of provider and expenses is based on traditional actuarial triangulation models. Due to the special conditions surrounding payments on disability claims, it is not possible to use traditional actuarial triangulation models for this type of provisions. Topdanmark, therefore, uses a model developed inhouse, which, among other things, takes into account the stage each claim has reached. The calculation includes an allowance for the expected wage and salary indexation.

Provisions for claims already incurred for disability in illness and accident insurance are calculated using an inhouse statistical model that is based on the relationship between the possibility of resumption of work and the period passed since the occurrence of the claim.

Topdanmark has purchased derivatives partially hedging the provisions for workers’ compensation and annuities in illness and accident insurance against changes in future wage and price indexation. The revaluation of these derivatives is included in claims incurred.

The provisions for claims and benefits include the amounts that are expected to be included to cover direct and indirect expenses on settlement of the liabilities.

All provisions have been measured at present value by discounting the expected future payments using an interest rate curve determined in Solvency ll (EIOPA interest rate curve). The interest rate curve is volatility adjusted.

In illness and accident insurance, which is administered by the life insurance companies, each interest rate used in the interest rate structure is reduced by the tax rate of 15.3%.

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The sufficiency of the provisions is regularly tested on the basis of the current expectations of future cash flow.

Risk margin for non-life insurance contracts

Risk margin is calculated as the amount which would be demanded by a purchaser of the company's insurance portfolio for taking on the risk that actual expenses deviate from best estimate relating to settlement of the insurance provisions.

Forsikring, in which the transfers were made, continues its current operations. Therefore, the security funds will only be taxed if the insurance portfolio is transferred or the company ceases to conduct insurance business.

Deposits received from reinsurers

Deposits received from reinsurers represent amounts deposited to cover reinsurers' liabilities to the Company.

Creditors

Topdanmark Forsikring calculates risk margin by means the “Cost of Capital” model using a cost of capital rate of 6% in addition to the risk-free interest rate. Illness and accident insurance which is administered by Topdanmark Livsforsikring use a proprietary model stressing the biometric risks.

Amounts due to credit institutions and derivatives are measured at fair value. The fair value of amounts due to credit institutions usually corresponds to their nominal value. The fair value of derivatives is calculated on the same basis as financial assets.

Other loans are measured at amortised cost.

Provisions for bonuses and rebates

Provisions for bonuses and rebates are the amounts payable to policyholders as the result of a favourable claims trend.

Other liabilities

Provisions for pensions and similar liabilities

Provisions for anniversary bonuses and retirement benefits are built up on an on-going basis over the period of employment. The liability is calculated taking into account the expected level of staff reduction based on the Company's experience. The liability is measured at present value by discounting the expected future payments using the interest rate structure.

Corporation tax and deferred tax

Current tax liabilities and tax receivable, including joint tax contributions, are included in the balance sheet as calculated tax on taxable income for the year adjusted for tax on previous years' taxable income and prepaid tax on account. Deferred tax on temporary differences between the accounting, and tax value of assets and liabilities is charged in accordance with the balance sheet liability method. Deferred tax on investments in subsidiaries and associates is not included where the Group controls the timing of the reversal of the temporary difference, and where it is probable that the temporary difference will not be reversed within the foreseeable future. The calculation of deferred tax is based on the planned use of each asset and the settlement of each liability, using the tax rates expected to be in force when the deferred tax is expected to crystallise as current tax, based on the tax rates and rules in force on the financial position date.

Deferred tax on security funds comprises deferred tax on untaxed amounts transferred to the security funds under shareholders' equity. The security funds will be taxed in the proportion of 10% for every 10pp decline in technical provisions net of reinsurance from the level at 31 December 1994. A decline of 10% from the 1994 level is considered improbable as long as Topdanmark

Ratios

Ratios in Financial highlights and Five-year summary have been calculated in accordance with the DFSA´s Executive Order on Financial Reports for Insurance Companies and Multi-Employer Occupational Pensions Funds and in accordance with the definitions issued by the Danish Finance Society.

Financial highlights

Post-tax profit as a % of shareholders’ equity Profit for the year * 100_ Shareholders´ equity (average)

Post-tax EPS (DKK) Profit for the year__ Number of shares(average)

Post-tax EPS diluted (DKK) Profit for the year___ Number of shares(average), diluted

Share buy-back per share, diluted (DKK) Share buy-back for the year______ Number of shares(average), diluted

Dividend per share issued, proposed (DKK) Proposed dividend___ Number of shares issued end of year

Net asset value per share, diluted (DKK) Shareholders’ equity end of year___ Number of shares issued (average), diluted

The average Shareholders’ equity is calculated as a timeweighted average.

Number of shares is shares issued less own shares. Number of shares, diluted, is Number of shares adjusted for the effect of potentially diluting share options.

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Gross loss ratio Gross claims incurred * 100 Gross premiums earned

Five-year summary

In the five-year summary the following ratios are presented, which are not part of the financial highlights:

Net reinsurance ratio

Reinsurance result * 100 Gross premiums earned

Gross expense ratio Gross operating expenses * 100 Gross premiums earned

Combined ratio

Gross loss ratio + net reinsurance ratio + gross expense ratio.

Combined ratio excl. run-off result

Combined ratio with deduction of the run-off result as a percentage of gross premiums earned.

Gross premiums earned comprise the line items “Gross premiums written”, “Change in the provisions for unearned premiums”, “Change in profit margin and risk margin” and “Bonuses and rebates”.

Gross claims incurred comprise the line items “Gross claims paid”, “Change in the provisions for claims” and “Change in risk margin”.

Gross operating expenses comprise “Administrative expenses” and “Acquisition costs”.

Reinsurance result comprise reinsurance´s share of the abovementioned line items.

Claims incurred and operating expenses include intragroup market rent on owner-occupied properties. In the group accounts intra-group rents have been eliminated and replaced by realized costs including depreciations.

Basis for calculation of these ratios is disclosed in Note 1, Segment information income statement.

Relative run-off profits, net of reinsurance (%) Run-off result on own account * 100__ Claims provisions on own account 1 January

The run-off result is due to claims provisions at the beginning of the year being settled or reassessed through the current year at different amounts than expected and provided for in last year´s accounts. The run-off result, gross, is included in claims incurred regardless of income or expense.

Run-off result on own account is net of reinsurance’s share.

Operating ratio equals combined ratio when premium provisions have been discounted, and premiums earned therefore include an amount of interest(discounting). Since 2016 premium provisions in Topdanmark have been discounted and operating ratio is therefore equalling combined ratio.

Return on shareholders’ equity (%) Profit for the year * 100______ Shareholders´ equity (average)

The calculation is the same as for the ratio Post-tax profit as a % of shareholders’ equity in Financial Highlights with the exception, that the calculation in Financial highlights is based on the parent company´s shareholders’ funds, while the calculation in the five-year summary is based on the group´s shareholders’ funds.

Ratios life insurance

No consolidated ratios for life insurance have been calculated, as Topdanmark does not believe, that a true and fair view would be achieved by presenting ratios based on an accumulation of completely different portfolios.

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Income statementParent company

Income statementParent company
(DKKm) Note 2017 2018
Income from affiliates 1 1,771 1,372
Interest charges (7) (11)
Total investment return 1,764 1,361
Other expenses 2 (42) (42)
PRE-TAX PROFIT 1,722 1,319
Taxation 3 11 12
PROFIT FOR THE YEAR 1,733 1,331
Proposed appropriation of profit for the year:
Dividend 1,710 1,350
Transfer to net revaluation reserve at net asset value 1,771 1,372
Transfer from profit carried forward (1,748) (1,391)
1,733 1,331
Statement of comprehensive income ● Parent company
Profit for the year 1,733 1,331
Other comprehensive income from affiliates 0 1
Other comprehensive income 0 1
TOTAL COMPREHENSIVE INCOME FOR THE YEAR 1,733 1,332

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Balance sheetParent company

Balance sheetParent company
(DKKm) Note 2017 2018
Assets
Operating equipment 4 3 3
TOTAL TANGIBLE ASSETS 3 3
Equity investments in affiliates 5 6,624 6,188
Total investment in affiliated company 6,624 6,188
TOTAL INVESTMENT ASSETS 6,624 6,188
Receivables from affiliates 484 639
Other receivables 0 2
TOTAL RECEIVABLES 484 641
Current tax assets 0 39
Liquid funds 3 2
TOTAL OTHER ASSETS 3 40
TOTAL ASSETS 7,114 6,873
Shareholders' equity and liabilities
Share capital 6 90 90
Other reserves 2,875 2,439
Total reserves 2,875 2,439
Profit carried forward 1,822 2,443
Proposed dividend 1,710 1,350
TOTAL SHAREHOLDERS' EQUITY 6,497 6,322
OTHER SUBORDINATED LOAN CAPITAL 7 397 398
Amounts due to affiliates 183 147
Current tax liabilities 34 0
Other debt 2 6
TOTAL DEBT 219 153
TOTAL SHAREHOLDERS' EQUITY AND LIABILITIES 7,114 6,873
Related parties 8
Own shares 9
Contingent liabilities 10
Other note disclosures 11
Accounting policies 12

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Statement of changes in equity Parent company

(DKKm)

(DKKm)
Profit
Share Other carried Proposed
capital reserves forward dividend Total
2017
Shareholders' equity at 31 December prior year 95 1,894 3,019 0 5,009
Profit / (loss) for the year 1,771 (1,748) 1,710 1,733
Other comprehensive income in affiliates 0 0 0
Total comprehensive income for the year 1,772 (1,748) 1,710 1,733
Dividends received from subsidiaries (839) 839 0
Other movements in capital of subsidiaries 48 48
Cancellation of own shares (5) 5 0
Share buy-back (410) (410)
Share-based payments 10 10
Exercise of share options 108 108
Other transactions (5) (791) 551 (245)
Shareholders' equity at 31 December 2017 90 2,875 1,822 1,710 6,497
2018
Shareholders' equity at 31 December prior year 90 2,875 1,822 1,710 6,497
Profit / (loss) for the year 1,372 (1,391) 1,350 1,331
Other comprehensive income in affiliates 1 0 1
Total comprehensive income for the year 1,373 (1,391) 1,350 1,332
Dividend paid (1,710) (1,710)
Dividend, own shares 73 73
Dividends received from subsidiaries (1,850) 1,850 0
Other movements in capital of subsidiaries 41 41
Share-based payments 11 11
Exercise of share options 79 79
Other transactions (1,809) 2,012 (1,710) (1,507)
Shareholders' equity at 31 December 2018 90 2,439 2,443 1,350 6,322

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Notes to the financial statementsParent company

Notes to the financial statementsParent company
(DKKm) 2017 2018
Note 1. Income from affiliates
Topdanmark Forsikring A/S 1,673 1,289
Topdanmark Kapitalforvaltning A/S 101 81
Topdanmark InvestA/S (2) 2
Income from affiliates 1,771 1,372
Note 2.Other expenses
Holding expenses 42 42
Other expenses 42 42
Note 3. Taxation
Current tax 12 11
Changeindeferred tax (2) 0
Taxation (income) 11 12
Pre-tax profit excl. income from affiliated companies (50) (53)
Calculated tax on profit for the year 22% (2017: 22%) 11 12
Effectiverate oftaxation 22.4 21.9
Note 4.Operating equipment
Cost 3 3
Impairment and amortisation 0 0
Operating equipment 3 3
Note 5. Equity investments inaffiliates
Topdanmark Forsikring A/S 6,403 6,033
Topdanmark Kapitalforvaltning A/S 115 97
Topdanmark Invest A/S 105 58
Other 1 1
Equity investments inaffiliates 6,624 6,188
Fordetailedinformationplease seeNote44to thefinancialstatementsforthe Group.
Note 6. Share capital
DKK
Share capital at 1 January 95,000,000 90,000,000
Reduction incapital (5,000,000) 0
Share capital 90,000,000 90,000,000
Each of Topdanmark's 90,000,000 (2017: 90,000,000) shares has a nominal value of DKK 1.
No share enjoys any special rights. The shares arefreely tradeable. Eachsharehas onevote.

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Notes to the financial statementsParent company

(DKKm)

Note 7. Other subordinated loan capital

Note 7.Other subordinated loan capital
Subordinated
loan capital
Principal DKK 400m
Date of issue November 2017
Maturity Bullet
If permitted by the DFSA, the debtor
can give notice of termination from 23 November 2022
Interest rate Cibor 3 months +2.75%
Subsequently
2017 2018
Carrying amount 397 398
Market value (level 2) 400 400
Costs of raising the loan capital 3 0
Interest charges 6 10
Note 8. Related parties 2017 2018

Possessing an ownership interest of 48.59% of the shares outstanding, Sampo plc, Fabianinkatu 27, Helsinki, Finland has a controlling influence of Topdanmark A/S.

Related parties with significant influence comprise the Board of Directors, the Executive Board and their families.

Remuneration for the Board of Directors, the Executive Board and other significant risk takers appears from Note 33 to the financial statements for the Group. In Note 33 to the financial statement for th Group, information on the number of shares held by the Board of Directors and the Executive Board can be found.

At 31 Dec 2018, Sampo plc held subordinated notes in Topdanmark Forsikring A/S 405 405
Affiliates
At 31 December 2018, If P&C Insurance Ltd, a subsidiary in the Sampo Group,
held subordinated notes in Topdanmark A/S 120 130
Expenses charged 35 32
Dividends received 839 1,850
Expenses are charged to cover costs incurred.
Average effective interest rate on balances is 0.00% (2017: 0.00%).
Equity investments are disclosed in the balance sheet and specified in the note on equity investments in affiliates.
Balances are disclosedinthe balance sheet.

Note 9. Own shares

The number of own shares held by the parent company appears from note 41 to the financial statements for the Group.

Note 10. Contingent liabilities

All companies in the Topdanmark Group and other Danish companies and affiliates in the Sampo Group are jointly taxed with Topdanmark A/S being the management company. Pursuant to the specific rules on corporation taxes etc. in the Danish Companies Act, the companies are liable for the jointly taxed companies and for any obligations to withhold tax from interests, royalties and dividend for companies concerned.

Note 11. Other disclosures

The five-year summary, in accordance with Section 91(a) of the Danish Executive Order on Financial Reports for Insurance Companies and Multi-Employer Occupational Pension Funds, is included in financial highlights on page 3. Risk disclosures in accordance with Section 91(b) are included in "Management's review" page 13 in "Risk management " and in Note 46 "Risk factors".

There have been no events in the period from 31 December 2018 until the presentation of the financial statements which could change the assessment of the annual report.

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Notes to the financial statementsParent company

Note 12. Accounting polices

The annual financial statements for the parent company Topdanmark A/S have been prepared in accordance with the Danish Financial Business Act, including the executive order issued by the Danish Financial Supervisory Authority (FDSA) on financial reports for insurance companies and multi-employer occupational pension funds.

The accounting policies remain unchanged from 2017.

The company’s accounting policies for recognition and measurement are in accordance with the Group’s accounting policies with the following amendment:

under income from affiliates less any write-downs. Where investments in affiliates are revalued to net asset value, the net revaluation reserve is included in shareholders' equity. The share of the changes in other comprehensive income items and equity of affiliated companies is included directly in other comprehensive income items and shareholders' equity respectively.

The net asset value of affiliates is calculated without providing for deferred tax on security funds, unless it is probable that a situation creating such a tax liability will arise within the measurable future.

Other

Equity investments in affiliates are recognised and measured at their net asset value. If the net asset value exceeds the recoverable amount, the investment is written down to this lower amount. The share of the posttax results of affiliates is included in the income statement

Generally, all the amounts in the report are disclosed in whole numbers of DKKm. The amounts have been rounded and consequently the sum of the rounded amounts and totals may differ slightly.

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Disclaimer

This annual report includes statements relating to the future. Such statements are uncertain and involve both general and specific risks.

Many factors may cause a significant deviation from the forecasts and assumptions set out in the annual report. Such factors could be, for example, cyclical movements, changes in the financial markets, the financial effect of nonanticipated events like acts of terror or exceptional weather conditions, changes in Danish and EU rules, competitive factors in the insurance industry and trends in the reinsurance market.

The above description of risk factors is not exhaustive. Investors and others, who may base decisions relating to Topdanmark on statements relating to the future, should give their own careful consideration to these and other factors of uncertainty.

Topdanmark’s statements relating to the future are solely based on information known at the time of the preparation of this annual report.

This publication is a translation. In case of any divergence, the original Danish text shall prevail.

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Statement by Management on the Annual Report

The Board of Directors and the Executive Board have today considered and approved the Annual Report of Topdanmark A/S for 2018.

The consolidated financial statements are presented in accordance with International Financial Reporting Standards as adopted by the EU, and the annual financial statements for the parent company are presented in accordance with the Danish Financial Business Act. Further, the Annual Report is presented in accordance with additional Danish disclosure requirements for listed financial services companies.

In our opinion, the consolidated financial statements and annual financial statements give a true and fair view of the Group’s and the parent company's assets, liabilities and financial position at 31 December 2018 as well as of the Group’s and the parent company’s activities and the Group’s cash flow for the financial year 1 January to 31 December 2018.

We believe that the management review contains a fair review of the development of the Group’s and parent company’s activities and financial position, together with a description of the most material risks and uncertainties by which the Group and the parent company can be affected.

We recommend the Annual Report for adoption at the Annual General Meeting.

Ballerup, 21 February 2019

Executive Board:

Peter Hermann Thomas Erichsen Brian Rothemejer Jacobsen
(CEO)
Lars Thykier
Board of Directors:
Torbjörn Magnusson Jens Aaløse Tina Møller Carlsson
(Chairman) (Deputy Chairman)
Mette Jensen Petri Niemisvirta Lone Møller Olsen
Annette Sadolin Søren Vestergaard Ricard Wennerklint

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Internal audit’s report

Opinion

We have audited the consolidated financial statements and the parent financial statements of Topdanmark A/S for the financial year 1 January to 31 December 2018. The consolidated financial statements are prepared in accordance with International Financial Reporting Standards as adopted by the EU and additional Danish requirements for listed financial companies. The parent financial statements are prepared in accordance with the Danish Financial Business Act.

In our opinion, the consolidated financial statements and the parent financial statements give a true and fair view of the Group’s and the Company’s financial position at 31 December 2018 and of the results of the Group’s and the Company’s operations and the Group’s cash flows for the financial year 1 January to 31 December 2018 in accordance with International Financial Reporting Standards as adopted by the EU and Danish disclosure requirements for listed financial companies as regards the Group and for the Company in accordance with the Danish Financial Business Act.

Our conclusion is in accordance with our audit report for the Audit Committee and the Board of Directors.

Basis for opinion

We conducted our audit based on the Danish Financial Supervisory Authority’s regulation on the preparation of the audit in financial services companies etc. and financial services groups and in accordance with International Standards on Auditing regarding planning and performance of the audit.

We plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements and annual financial statements in general are free from material misstatement. We have participated in the audit of the material and risky areas.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Statement on the management review

Our opinion on the consolidated financial statements and the parent financial statements does not cover the management review, and we do not express any form of assurance conclusion thereon.

In connection with our audit of the consolidated financial statements and the parent financial statements, our responsibility is to read the management commentary and, in doing so, consider whether the management commentary is materially inconsistent with the consolidated financial statements and the parent financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. Moreover, it is our responsibility to consider whether the management commentary provides the information required under the Danish Financial Business Act.

Based on the work we have performed, we conclude that the management commentary is in accordance with the consolidated financial statements and the parent financial statements and has been prepared in accordance with the requirements of the Danish Financial Business Act. We did not identify any material misstatement of the management review.

Ballerup, 21 February 2019

Lars T. Skovsende Head of Internal Audit

Announcement No. 04/2019 from Topdanmark A/S Page 86 of 90

Independent auditor's report

To the shareholders of Topdanmark A/S

Opinion

We have audited the consolidated financial statements and the parent company financial statements of Topdanmark A/S for the financial year 1 January to 31 December 2018, which comprise income statement, statement of comprehensive income, balance sheet, statement of changes in equity and notes, including accounting policies, for the Group and the Parent Company, and a consolidated cash flow statement. The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards as adopted by the EU and additional Danish disclosure requirements for listed financial institutions and the parent company financial statements are prepared in accordance with the Danish Financial Business Act.

In our opinion, the consolidated financial statements give a true and fair view of the financial position of the Group at 31 December 2018 and of the results of the Group's operations and cash flows for the financial year 1 January to 31 December 2018 in accordance with International Financial Reporting Standards as adopted by the EU and additional Danish disclosure requirements for listed financial institutions.

Further, in our opinion, the financial statements give a true and fair view of the financial position of the Parent Company at 31 December 2018 and of the results of the Parent Company's operations for the financial year 1 January to 31 December 2018 in accordance with the Danish Financial Business Act.

Our opinion is consistent with our long-form audit report to the Audit Committee and the Board of Directors.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (ISAs) and additional requirements applicable in Denmark. Our responsibilities under those standards and requirements are further described in the "Auditor's responsibilities for the audit of the consolidated financial statements and the parent company financial statements" (hereinafter collectively referred to as "the financial statements") section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Independence

We are independent of the Group in accordance with the International Ethics Standards Board for Accountants' Code of Ethics for Professional Accountants (IESBA Code) and additional requirements applicable in Denmark, and we have fulfilled our other ethical responsibilities in accordance with these rules and requirements.

To the best of our knowledge, we have not provided any prohibited non-audit services as described in article 5(1) of Regulation (EU) no. 537/2014.

Appointment of auditor

We were initially appointed by resolution of the general meeting as auditor of Topdanmark A/S on 12 April 2018 for the financial year 2018.

Key audit matters

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements for the financial year 2018. These matters were addressed during our audit of the financial statements as a whole and in forming our opinion thereon. We do not provide a separate opinion on these matters. For each matter below, our description of how our audit addressed the matter is provided in that context.

We have fulfilled our responsibilities described in the "Auditor's responsibilities for the audit of the financial statements" section, including in relation to the key audit matters below. Our audit included the design and performance of procedures to respond to our assessment of the risks of material misstatement of the financial statements. The results of our audit procedures, including the procedures performed to address the matters below, provide the basis for our audit opinion on the financial statements.

Announcement No. 04/2019 from Topdanmark A/S Page 87 of 90

Measurement of provisions for insurance and investment contracts

At 31 December 2018, provisions for insurance and investment contracts amounted to DKK 16.1bn in respect of non-life insurance contracts and DKK 56.5bn in respect of life insurance contracts. Life insurance provisions for unit-linked contracts amounted to DKK 33.3bn.

Measurement of provisions for insurance and investment contracts involves management estimates and assumptions regarding future events which materially affect the carrying amount. Consequently, we consider it a key audit matter.

Significant management estimates regarding non-life insurance provisions include:

  • Determination of calculation methods and models

  • Future inflation and wage rate development (workers’ compensation)

  • Expected future cash flows on insurance contracts

  • Expected future payments for claims that occurred before the balance sheet date and expected closing of claims, especially within workers’ compensation, accident and liability, including claims handling expenses.

Significant management estimates regarding life insurance provisions include:

  • Determination of calculation methods and models

  • Mortality, disability and reactivation rates

  • Future inflation and wage rate development

  • Expected future cash flows on insurance contracts.

The interest rate curve applied in measuring the provisions for insurance and investment contracts is also material to the value.

Information on provisions for insurance and investments contracts is disclosed in notes 24 and 28 (provisions regarding non-life insurance contracts) and notes 25 and 26 (provisions regarding life insurance contracts).

Unit-linked contracts do not involve guaranteed returns. Consequently, we do not consider the measurement of these provisions to be associated with significant risk of material misstatement apart from risks related to the measurement of unlisted investments.

Our audit of provisions for insurance and investment contracts

Based on our risk assessment, we have examined the measurement of provisions for insurance and investment contracts performed by Management.

Our audit has comprised assessing the models, methods, assumptions and data applied by Management in connection with the calculation of the provisions.

The audit procedures performed in cooperation with our actuarial specialists included:

  • Assessment and test of design, implementation and performance of key controls in the actuarial models, data collection and data analysis as well as processes for determination of assumptions

  • Assessment of the methods applied using our industry knowledge and experience, focusing on changes compared to last year

  • Assessment of any significant deviations in the assumptions in relation to statutory and reporting requirements and industry standards

  • Assessment of assumptions about probability of mortality, disability, reactivation and expected loss experience compared with historical data and market practice

  • Analysis of the development, especially run-off results (non-life insurance) and interest, risk and cost results (life insurance)

  • Re-calculation of claims provisions in respect of insurance contracts in selected lines of business

  • Test of reconciliations of provisions to insurance systems.

Measurement of unlisted investments

Unlisted investments include at 31 December 2018, among other things, investment properties, unlisted securities, loans and derivatives, with a total value corresponding to 20% of the Group’s investment assets.

Measurement of unlisted investments involves management estimates which materially affect the carrying amount. Consequently, we consider it to be a key audit matter.

Significant management estimates include:

  • Determination of valuation methods and models

  • Determination of yield assumptions

Announcement No. 04/2019 from Topdanmark A/S

Page 88 of 90

  • Expectations of future cash flows

  • Assessment of data and information obtained from external parties as well as Management's determination of specific risks affect the fair value.

Information on unlisted investments is disclosed in note 47.

Our audit of unlisted investments

Based on our risk assessment, we have examined the measurement of unlisted investments performed by Management.

Our audit has included assessing models, methods, assumptions and data applied by Management in connection with the measurement of fair value of unlisted investments.

  • The audit procedures performed in cooperation with our valuation specialists comprised:

  • Assessment and test of models and key assumptions applied in measuring investment properties, including test of key controls, parameters and calculations in the valuation process

  • Assessment and test of key controls in the valuation process for unlisted securities, loans and derivative financial instruments, including recording and monitoring of market information and valuation reports obtained from external parties. In addition, we have tested and verified the calculations of fair values to underlying documentation on a sample basis.

Statement on the Management's review

Management is responsible for the Management's review.

Our opinion on the financial statements does not cover the Management's review, and we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the Management's review and, in doing so, consider whether the Management's review is materially inconsistent with the financial statements or our knowledge obtained during the audit, or otherwise appears to be materially misstated.

Moreover, it is our responsibility to consider whether the Management's review meets the disclosure requirements of the Danish Financial Business Act.

Based on the work we have performed, we conclude that the Management's review is in accordance with the financial statements and has been prepared in accordance with the requirements of the Danish Financial Business Act. We did not identify any material misstatement of the Management's review.

Management's responsibilities for the financial statements

Management is responsible for the preparation of consolidated financial statements that give a true and fair view in accordance with International Financial Reporting Standards as adopted by the EU and additional Danish disclosure requirements for listed financial institutions in accordance with the Danish Financial Business Act and for the preparation of parent company financial statements that give a true and fair view in accordance with the Danish Financial Business Act.

Moreover, Management is responsible for such internal control as Management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, Management is responsible for assessing the Group's and the Parent Company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting in preparing the financial statements unless Management either intends to liquidate the Group or the Parent Company or to cease operations, or has no realistic alternative but to do so.

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance as to whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs and additional requirements applicable in Denmark will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of the financial statements.

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As part of an audit conducted in accordance with ISAs and additional requirements applicable in Denmark, we exercise professional judgement and maintain professional scepticism throughout the audit. We also:

  • Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations or the override of internal control

  • Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group's and the Parent Company's internal control

  • Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by Management

  • Conclude on the appropriateness of Management's use of the going concern basis of accounting in preparing the financial statements and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the Group's and the Parent Company's ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor's report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor's report. However, future events or conditions may cause the Group and the Parent Company to cease to continue as a going concern

  • Evaluate the overall presentation, structure and contents of the financial statements, including the note disclosures, and whether the financial statements represent the underlying transactions and events in a manner that gives a true and fair view

  • Obtain sufficient and appropriate audit evidence regarding the financial information of the entities or business activities within the Group to express an opinion on the consolidated financial statements. We are responsible for the direction, supervision and performance of the group audit. We remain solely responsible for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

We also provide those charged with governance with a statement that we have complied with relevant ethical requirements regarding independence and communicate to them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, related safeguards.

Based on the matters communicated to those charged with governance, we determine which matters were of most importance in our audit of the financial statements for the current period and therefore are key audit matters. We describe these matters in our auditor's report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such communication.

Copenhagen, 21 February 2019

ERNST & YOUNG

Godkendt Revisionspartnerselskab CVR-no. 30 70 02 28

Lars Rhod Søndergaard Allan Lunde Pedersen State Authorised State Authorised mne28632 mne34495

Announcement No. 04/2019 from Topdanmark A/S Page 90 of 90

TOPDANMARK A/S BORUPVANG 4 DK-2750 BALLERUP TEL +45 44 68 33 11 REG.NO. 78040017

E-MAIL: [email protected] WEB: WWW.TOPDANMARK.COM