Quarterly Report • Dec 13, 2021
Quarterly Report
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Consolidated Interim Financial Statements as of September 30 2021 (Unaudited) The Phoenix Holdings Ltd.

| Report of the Board of Directors on the State of the |
|---|
| Corporation's Affairs |
| Consolidated Interim Financial Statements |
| Standalone Financial Data from the Consolidated Interim |
| Financial Statements Attributed to the Company |
| Report on the Effectiveness of Internal Control over Financial |
| Reporting and Disclosure |
| Statements Regarding Controls and Procedures in respect of |
| Disclosure in the Financial Statements of The Phoenix |
| Insurance Company Ltd. |

| Benjamin Gabbay - Chairman |
|---|
| Roger Abravanel |
| Ben Langworthy |
| Marilyn Victoria Hirsch |
| Zhak Cohen |
| Rachel Levine (External Director) |
| Zohar Tal (External Director) |
| Dr. Ehud Shapira (Independent Director) |
| Eliezer Yones |
Report of the Board of Directors on the State of the Corporation's Affairs as of September 30, 2021

The Phoenix Holdings Ltd. 1-1
Report of the Board of Directors on the State of the Corporation's Affairs as of September 30, 2021

| 1. | The Group's Structure, its Areas of Activity, and Developments Therein 3 |
|---|---|
| 2. | Description of the Business Environment 10 |
| 3. | Developments in the Macroeconomic Environment 20 |
| 4. | Business Targets and Strategy 22 |
| 5. | The Board of Directors' Explanations for the State of the Corporation's Business. 23 |
| 6. | Disclosure on Exposure to, and Management of, Market Risks 47 |
| 7. | Linkage balance 49 |
| 8. | Corporate Governance Aspects 52 |
| 9. | Disclosure Provisions Relating to the Corporation's Financial Reporting 54 |
The Report of the Board of Directors of The Phoenix Holdings Ltd. (hereinafter - "The Phoenix Holdings" or the "Company" or the Corporation") as of September 30, 2021, outlines the principal changes in the Company's operations in the period from January through September 2021 (hereinafter - the "Reporting Period").
The report was prepared in accordance with the Securities Regulations (Periodic and Immediate Reports), 1970. With regard to the insurance, pension, and provident fund operations of the Group, the Report was prepared pursuant to the Supervision of Insurance Business Regulations (Reporting), 1998, and in accordance with the directives issued by the Commissioner of the Capital Market, Insurance and Savings Authority (the "Supervisor" or the "Commissioner"). The report was prepared assuming that the reader also has at his/her disposal the Company's first and second quarters of 2021 financial statements as well as the full 2020 periodic report (hereinafter - the "Periodic Report").
The Report of the Board of Directors is an integral part of the quarterly report, and the quarterly report should be read in its entirety, as a single unit (hereinafter - the "Financial Report" or the "Financial Statements").
The controlling shareholder of the Company is Belenus Lux S.à.r.l. (hereinafter - "Belenus"), which is held by Centerbridge Partners LP and Gallatin Point Capital LLC (hereinafter - the "Funds"). For further details regarding the holding stakes and structure, please see Section 1.1 under "Description of the Corporation's Business" in the Periodic Report.

(*) The income includes intra-group adjustments.
(**) Upon assuming control over Gama, the Company decided to launch a new segment - credit.
In September 2020, the Company's Board of Directors approved a share buyback plan for the purchase of Company shares for a period of one year, totaling up to NIS 100 million. As of the report publication date, the Company completed the share buyback plan at a total amount of NIS 100 million (3,983,092 shares of NIS 1 par value each). For further details, please see the Company's immediate reports dated October 1, 2020 and July 15, 2021 (Ref Nos.: 2020-01-112356 and 2021-01-053326, respectively).
On August 24, 2021, the Company's Board of Directors approved an additional share buyback plan of Company shares, totaling up to NIS 100 million, for a period of one year. It should be noted that similarly to the buyback plan approved in September 2020, in the future some of the shares purchased as part of the share buyback plan may serve for the purpose of exercising the options awarded to officers and employees of the Company and subsidiaries. It shall be clarified that the amounts purchased under the additional share buyback plan will be considered a dividend distribution under the dividend distribution policy approved by the Company in October 2020.
In November 2021, concurrently with the approval of the Company's Financial Statements as of September 30, 2021, which are included in this Report, the Company's Board of Directors decided to distribute an interim dividend in accordance with the Company's dividend distribution policy, which was approved in 2020,1 totaling NIS 200 million, which reflects a NIS 0.79 divided per share of NIS 1 p.v.
Considering the buybacks performed by the Company in the amount of NIS 74 million during the reporting period, as detailed above, the total distribution in 2021 is NIS 274 million. It shall be clarified that to the extent that options are exercised by employees between the dividend declaration date and the record date, the per-share dividend amount shall be adjusted in accordance with the actual number of outstanding shares on the record date. The Company shall publish, as required, a supplementary report in respect of said adjustment on the record date. It should be noted that, in respect of the Company's profits for 2020, the Company distributed a dividend of NIS 380 million in April 2021.
According to the Company's Financial Statements as of September 30, 2021, which are included in this Report, the Company has positive retained earnings of approximately NIS 6,913 million; for the avoidance of doubt, the amount takes into account the NIS 380 million dividend distributed in April, 2021 and the NIS 200 million interim dividend specified in this section.
On May 26, 2021, the Company's Board of Directors approved the award of up to 3,937,000 options to employees and officers of the Company and its subsidiaries, exercisable into up to 3,937,000 ordinary shares of the Company NIS 1.00 par value each, subject to adjustments, without cash consideration. The award of options to the Company's CEO was approved in an extraordinary annual general meeting of the Company on July 5, 2021. For further details, see Note 8 to the financial statements and immediate reports of: May 27, 2021, July 6, 2021 and July 8, 2021 (Ref. Nos. 2021-01-031390, 2021-01-048694 and 2021- 01-050455, respectively).
1 Please see the Company's immediate report dated October 28, 2020 (Ref. No. 2020-01-107812).
In June 2021, Gama Management and Clearing Ltd. (hereinafter - "Gama"), an associate in which the Company has a 49% ownership stake, completed an IPO on the Tel Aviv Stock Exchange (TASE), pursuant to the Supplementary Prospectus for of the sale offer and initial public offering of shares (hereinafter - the "Offering"), and listing of Gama shares on the TASE, dated May 31, 2021 (the Prospectus together with the Supplementary Notice will be hereinafter referred to as the "Prospectus"). Simultaneously with the execution of the Offering in accordance with the Prospectus, The Phoenix Investments purchased additional Gama shares (hereinafter - the "Purchased Shares"), such that after the Offering and the acquisition of the Purchased Shares, The Phoenix Investments holds approximately 61.6% of Gama's issued and paid-up share capital and voting rights therein (approximately 60% on a fully diluted basis) and became the controlling shareholder in Gama. In exchange for the Purchased Shares, The Phoenix Investments paid a total of NIS 124 million. Following the execution of the Offering and the acquisition of the Purchased Shares, the Company recorded a one-off post-tax profit of NIS 220 million in the second quarter, as a result of becoming the controlling shareholder in Gama. For further details, please see Note 1F to the Company's Financial Report and the immediate report dated June 16, 2021 (Ref. No. 2021-01-039979).
In October 2021, after the fulfillment of all conditions precedent for the completion of the sale of control in Ad 120 Residence Centers for Senior Citizens Ltd. (hereinafter - "Ad 120") - that was wholly-owned (directly and indirectly) by The Phoenix Insurance Company (a Company subsidiary) (hereinafter - the "Phoenix Insurance") - to Shapir Housing and Building Ltd. a wholly-owned subsidiary of Shapir Engineering and Industry Ltd. (hereinafter - "Shapir"), such that upon completion of the transaction as aforesaid Shapir holds (directly and indirectly) 53% of the issued and paid-up share capital of Ad 120, and The Phoenix Insurance holds 47% (directly and indirectly) of the issued and paid-up share capital of Ad 120. Furthermore, upon completion of the transaction as aforesaid, wholly-owned limited partnerships of Ad 120 hold two plots of land under development which were previously held by Shapir, one in Jerusalem and the other is in Ness Ziona; the land is designated for sheltered accommodation, offices and commerce.
As of the report date, the Company has classified the assets and liabilities of Ad 120 as heldfor-sale assets and liabilities. In accordance with the circular regarding the Measurement of Liabilities - Liability Adequacy Test (LAT) Reserve, the Company recognizes the excess value of illiquid assets against the LAT reserve. In the current quarter, following the completion of the sale transaction in October 2021, The Phoenix Insurance presents the investment in Ad 120 in the separate financial statements as a held-for-sale company; therefore, and in accordance with the said circular, the Company recognized, in the third quarter, a profit for the excess fair value against the long-term care LAT reserve in the amount of NIS 120 million before tax, stated under the health insurance segment.
Upon completion of the said transaction, the Company will recognize, in the fourth quarter, an additional profit of approximately NIS 268 million before tax; the profit will be stated under the life insurance and long-term savings segment and the health insurance segment.
For further details about the key points of the Purchase Offer, please see Note 1E to the Financial Report and the immediate reports dated August 1, 2021 (Ref. No.: 2021-01- 059806) and September 22, 2021 (Ref. No.: 2021-01-147942).

As part of the implementation of its business strategy and its wish to expand its asset management activities in general and its pension and provident funds activities in particular, on February 28, 2021, the merger transaction - under which the Company acquired Halman Aldubi Investment House Ltd. (hereinafter - "Halman Aldubi"), by way of a reverse triple merger transaction - was completed. Upon completion of the transaction, Halman Aldubi became a privately-held company wholly-owned by the Company. The proceeds of the transaction paid to Halman Aldubi totaled NIS 275 million.
Merger of Halman Provident into The Phoenix Excellence
On May 23, 2021, the board of directors of Phoenix Excellence Pension and Provident Funds Ltd. decided to merge Halman Aldubi Provident and Pension Funds Ltd. (hereinafter - "Halman Provident" with and into Phoenix Excellence. According to the merger outline, the provident funds and the old pension funds managed by Halman Provident will be transferred to the management of Phoenix Provident. The merger between the companies including the merger of the provident funds and the provident funds' investment tracks was completed on September 30, 2021, subject to obtaining the approvals required by law.
For further details, please see the immediate reports from the following dates: December 8, 2020, January 28, 2021, February 3, 2021, February 18, 2021, February 23, 2021, February 24, 2021, February 28, 2021 and July 1, 2021, Ref. Nos.: 2020-01-133119, 2021-01-011467, 2021-01-013942, 2021-01-020860, 2021-01-022078, 2021-01-021813 and 2021-01- 023697, respectively.
During the 3rd quarter of 2021, Company's management assessed options to optimize the Group's structure while improving the synergies between Group companies, cutting costs and improving profitability. In November, at the end of the assessment process, two decisions were made in connection of the restructuring of Group companies.
Phoeniclass, a privately-held company, signed an agreement with Kibbutzim College for the purchase of land zoned for construction and for the sale of 450 residential units in Tel Aviv. As of the report publication date, 67% of the share capital of Phoeniclass is held by The Phoenix Investments and Finances Ltd., a wholly-owned subsidiary of the Company (hereinafter - "The Phoenix Investments") and 33% of the share capital of Phoeniclass is held by a partner. The Phoenix Investments and the partner have an agreement governing their relationship as shareholders in Phoeniclass, under which the partner, having the relevant knowledge and expertise, is responsible for project management, construction, and marketing. As part of a restructuring approved in November 2021 by the organs in the Company and its subsidiaries, as required by law, 49% of the equity and voting rights of The Phoenix Investments in Phoeniclass will be transferred to The Phoenix Insurance, and The Phoenix Investments will hold the remaining equity rights (18%) in Phoeniclass, which will not confer voting rights. The change of holding stake is in accordance with the structure described above, in order to meet the holding limit imposed on real estate corporations, which governs The Phoenix Insurance. The transfer of the interest in Phoeniclass' shares to The Phoenix Insurance shall be executed subject to the Israel Tax Authority's approval, as a tax-exempted transfer in accordance with Section 104 b(f) to the Income Tax Ordinance.
The completion of this transaction is subject to non-objection by the Insurance Commissioner and receipt of approvals from the Israel Tax Authority; as of the financial statements publication date, such an approval has not yet been received and there is no certainty that it will be received and that the transaction will be completed.
In November 2021, the Board of Directors of Halman Aldubi gave its approval to consider a restructuring of companies under its control and a distribution of a dividend in kind to The Phoenix Holdings of the agencies held by Halman Aldubi - Halman Aldubi Pension Insurance Agency (2005) Ltd. and Quality Pension Insurance Agency (2017) Ltd., held by Halman Aldubi IEC Gemel Ltd. and 16% of the shares of The Phoenix Pension and Provident Ltd. it held. It should be noted that the decision regarding the distribution by Halman Aldubi's Board of Directors, if any, is subject to the Court's approval since it does not meet the profit criteria. At the same time, the Company approved the transfer of its interest in Halman Aldubi to The Phoenix Investments, and The Phoenix Investments approved the transfer to Halman Aldubi of its interest in the alternative funds. At the end of this process, all alternative investments held by the Company will be managed under Halman Aldubi. The completion of this process is subject to receipt the Court's approval of the distribution and the Israel Tax Authority's approval of the process; as of the financial statements publication date, such approvals have not yet been received and there is no certainty that they will be received.
The abovementioned information in connection with the restructuring in The Phoenix Group constitutes forward-looking information, as defined in the Securities Law, 1968, and is based on the information and estimates of the Company as of this date. Such information and assessments may also not materialize, due to factors that are unknown to the Company and The Phoenix Insurance as of the date of this report and are not under their control, including, inter alia, obtaining the approval of the Israel Tax Authority, the Court's approval of the capital reduction process in Halman Aldubi, and non-objection by the Capital Market, Insurance and Savings Authority with regard to Phoeniclass, etc.
In February 2021, the Board of Directors of The Phoenix Insurance approved a new activity, which includes the establishment of a new company, The Phoenix Mortgages (Gold) Ltd. (hereinafter - "The Phoenix Mortgages"), which is owned by The Phoenix Insurance (51%) and a number of other partners holding different percentages of the remaining shares. The Phoenix Mortgages began operations at the end of Q2 2021 and its core operation is providing loans to the over 60s against a first degree lien on their apartment The operations of The Phoenix Mortgages are financed by The Phoenix Insurance through loans. In respect of the said activity and the establishment of The Phoenix Mortgages, the approval of the Capital Market, Insurance and Savings Authority was obtained in accordance with Regulation 33 to the Supervision of Financial Services Regulations (Provident Funds) (Investment Rules Applicable to Institutional Entities), 2012 (hereinafter: the "Holding Permit"). On November 7, 2021 an application was submitted to amend the Holding Permit in order to expand the activity such that it will be possible to give mortgages that are not restricted to the terms of "reverse mortgages".
In recent years, companies have become increasingly aware of the fact that ESG risks impact their business activity. In view of the above, in July 2021 the Company's Board of Directors approved a work plan for the implementation of work processes which incorporate ESG considerations and measurement of ESG risks in The Phoenix Group. Furthermore, the Board of Directors appointed a dedicated ESG sub-committee that will supervise the implementation of the ESG work plan and report periodically to the Board of Directors.
During the reporting period, Excellence investment house - as part of the implementation of the strategy - increased the retail brokerage portfolio, which led to an increase in acquisition expenses. In July, 2021, KSM launched a campaign to increase total assets under management, which offered zero management fees for a fixed period of time for several mutual funds. The Company believes that during the campaign period, the number of customers and amount of assets under management will increase, while revenues will decrease relative to the assets under management amount. See also Section 4.4.1.2 below.
Changes in the risk-free interest rate curve affect The Phoenix Insurance's assets, liabilities, financial performance, and solvency ratio. Subsequent to the Report date, there was a decline in the risk-free interest rate curve; for further details on changes in the interest rate curve and its effect, please see Note 8A to the Financial Statements, Note 40 to the Periodic Report; regarding the interest's effect on the solvency ratio - please see Section 2.1.5 below.
In August 2021, The Phoenix Insurance issued - through The Phoenix Capital Raising (2009) Ltd. (hereinafter - "The Phoenix Capital Raising") an Additional Tier 1 capital instrument (hereinafter - the "Capital Instrument") totaling approximately NIS 200 million recognized as regulatory capital under the Economic Solvency Regime, in order to strengthen its capital and improve its solvency ratio. The Capital Instrument is currently traded on the TACT-Institutionals trading platform. The terms and conditions of the instrument, including the redemption period, are in accordance with the provisions of Part B ("Provisions in respect of Equity Capital of Insurance Companies") to Insurance Circular 2020-1-15, "Provisions for Applying Economic Solvency Regime Based on Solvency II for Insurance Companies." Tier 1 capital instrument rated A+ by Maalot S&P. As part of the issuance, in addition to the aforesaid amount that was issued and after obtaining the approval of the relevant organs in The Phoenix Group and the approval of the Capital Market, Insurance and Savings Authority, The Phoenix Capital Raising issued to the Company NIS 1.02 billion of the Capital Instrument in exchange for Tier 1 capital notes previously issued to the Company by The Phoenix Insurance. For further details, please see the Company's reports dated May 27, 2021 and August 8, 2021 (Ref. Nos.: 2021-01-031384 and 2021-01-062515, respectively).
On July 27, 2021, Maalot S&P announced an A+ rating for the Tier 1 capital instrument issued by the Company as stated in Section 1.3.12 above.
On October 24 2021 S&P Maalot announced the ratification of an AA- rating for the Company and an AA+ rating for The Phoenix Insurance. For further details, please see the Company's report dated October 25 2021 (Ref. No. 2021-01-091045).
On November 25, 2021, Midroog announced that it was reiterating its Aa1.il rating of the insurer financial strength (IFS) of The Phoenix Insurance, and reiterating its Aa2.il rating for the subordinated bonds (hybrid hybrid Tier 3 capital) and its Aa3.il rating for the subordinated bonds (hybrid Tier 2 capital and Tier 2 capital instruments) issued by The Phoenix Capital Raising (2009) Ltd., a sub-subsidiary of the CompanThe rating outlook is stable. For further details, please see the Company's report dated November 25, 2021 (Ref. No. 2021-01-102049).
As part of the preparations of The Phoenix for application of IFRS 17 (hereinafter - the "Standard"), in the financial statements of the Company and The Phoenix Insurance as from the quarterly and annual periods beginning on January 1, 2023, and following the agreements of The Phoenix Insurance with software and application suppliers for the purpose of applying the Standard, in the first 9 months of 2021, reviews and training sessions were held for the Balance Sheet Committee in connection with assimilation of the Standard. For further details, please see Note 2(ee)(1) to the Financial Statements as of December 31, 2020.
In February 2016 and July 2017, The Phoenix Insurance (together with its wholly-owned subsidiaries) invested a cumulative amount of NIS 30 million in Riskified (hereinafter - "Riskified") (nostro and planholders). The Company re-evaluates the investment from time to time in accordance with an independent external valuation. Following the listing of Riskified on NASDAQ in July 2021, the Company performed a valuation by an independent external appraiser as of June 30, 2021. According to the valuation, the Company recorded a profit before tax of approximately NIS 76 million in the second quarter of 2021 (nostro). Following the IPO, the Company measures the investment in Riskified based on the share price including the Discount for Lack of Marketability (DLOM)). It should be clarified that Riskified shares are under lockup for a period of 180 days from the date of initial listing. Subsequent to the report date and until its publication date, Riskified's share price dropped significantly; as a result, a loss of approximately NIS 110 million before tax is expected. It should be noted that the share price may be highly volatile and there is no certainty of the loss or profit to be recorded by the Company in the future due to, inter alia, the lockup period. For further details, see Note 8M to the financial statements and the immediate report dated August 1, 2021 (Ref. No. 2021-01-059863).
For details regarding the extent of the Covid-19 crisis's impact on the Company's various business activities, please see Note 1 to the Financial Statements as of December 31, 2020. Towards the end of the second quarter of 2021, the rate of morbidity began to increase (hereinafter - the "Fourth Surge"), following the penetration of the Delta variant of Covid-19 and its spread in Israel. During the third quarter of 2021, the fourth wave of Covid-19 infections started to recede, due to, among other things, the roll out of the booster vaccine. Towards the end of November 2021, a new variant of Covid-19 was discovered; the Omicron variant originated in South Africa. Following concerns of the new variant's spread, the Government imposed entry restrictions on non-residents into Israel, and the quarantine policy for returning travelers was tightened. As of the report publication date, to the best of the Company's knowledge, the Fourth Surge and/or the Omicron variant have had no effect on the Company's operations. It is hereby clarified that the renewed spread of Covid-19 in Israel, including the Delta variant, the Omicron variant and/or other variants, and the guidance issued by the competent agencies in Israel and abroad in connection with tackling that spread, the imposition of various restrictions in connection with the virus and the period and conditions under which the Israeli economy will fully recover are not controlled by the Company, and there is uncertainty as to the direct and/or indirect effects of Covid-19 and the different variants that evolved therefrom on the different markets, and especially on the Israeli economy. Accordingly, the Company is unable to predict or estimate with any certainty the future effects of the renewed spread of Covid-19 and any variants that may evolve therefrom, if any, and/or the long-term effects on the Company's activity of Covid-19 outbreaks that have occurred so far.
The Phoenix Insurance is subject to the Solvency II-based Economic Solvency Regime in accordance with the provisions of Circular 2020-1-15 of the Commissioner of the Capital Market, Insurance and Savings (hereinafter - the "Commissioner") - "Amendment to the Consolidated Circular concerning Implementation of a Solvency II-Based Economic Solvency Regime for Insurance Companies" (hereinafter - the "Economic Solvency Regime"), which was published on October 14, 2020. The Economic Solvency Regime is a regulatory directive that regulates capital requirements and risk management processes among insurance companies. The Economic Solvency Regime sets a standard model for calculating eligible capital and the regulatory solvency capital requirement, with the aim of bringing insurance companies to hold buffers to absorb losses arising from the materialization of unexpected risks to which they are exposed. The solvency ratio is the ratio between an insurance company's economic shareholders' equity recognized for solvency purposes and the required capital.
The Company opted for the alternative provided by the Economic Solvency Regime regarding the transitional provisions, whereby the economic capital may be increased by gradually deducting from the insurance reserves until 2032 (hereinafter - the "Deduction during the Transitional Period"). With regard to the Deduction during the Transitional Period, a letter was addressed to insurance companies managers titled "Principles for calculating Deduction during the Transitional Period in the Solvency II-based Economic Solvency Regime" (hereinafter - the "Letter of Principles"). Pursuant to the Letter of Principles, the Deduction during the Transitional Period shall be calculated by dividing insurance policies issued through December 31 2016 into homogeneous risk groups. The aforesaid deduction shall be calculated as the difference between insurance reserves (retention) as per the economic balance sheet, including the risk margin attributed thereto (net of the difference between the fair value and the carrying amount of designated bonds) and the insurance reserves (retention) as per the Financial Statements. This difference shall be deducted on a linear basis until December 31 2032. The deduction balance at each reporting date (hereinafter the "Deduction Value During the Transitional Period") shall be proportionate to the expected increase in the solvency ratio calculated excluding expedients during the Transitional Period.
The Economic Solvency Ratio Report as of December 31, 2020 was published at the same time as the Financial Statements as of the first quarter, on May 27, 2021, and was prepared and presented in accordance with the provisions of Chapter 1, Part 4, Section 5 of the Consolidated Circular, according to Circular 2020-1-17 (hereinafter - the "Disclosure Provisions"). In accordance with the Consolidated Circular, the economic solvency ratio report in respect of the December 31 and June 30 data of each year shall be included in the first periodic report published after the calculation date. On March 14, 2021, a letter from the Commissioner was published, Ref. No. 2021-423, stating that the deadline for publication of the economic solvency ratio report as of December 31, 2020, as well as the accompanying files reported to the Commissioner, shall be filed no later than June 30, 2021.

In addition, the letter states that an insurance company may refrain from publishing an economic solvency ratio report as of June 30, 2021. During the third quarter of 2021, The Phoenix Insurance carried a calculation, that was not audited or reviewed by and independent auditor, of the economic solvency ratio as of June 30, 2021 (hereinafter - "Economic Solvency Ratio Calculation as of June 30, 2021"), and reported to the Commissioner the results of the calculation, in accordance with the letter described above. For further details regarding the calculation and its results, please see Section 2.1.4 (e) below.
The meaning of the terms in this section is the same as in Appendix B to Chapter 2 in Part 2 of Section 5 of the Consolidated Circular - "Economic Solvency Regime".
| As of December 31 | ||
|---|---|---|
| 2020 | 2019** | |
| Audited* | ||
| In NIS thousand | ||
| Shareholders equity in respect of SCR (1) | 12,770,842 | 12,086,505 |
| Solvency capital requirement (SCR) | 6,661,640 | 7,455,885 |
| Surplus | 6,109,203 | 4,630,620 |
| Economic solvency ratio (in %) | 192% | 162% |
| Economic solvency ratio (in %) | 192% | 165% |
|---|---|---|
| Surplus | 6,109,203 | 4,850,620 |
| Shareholders equity in respect of SCR | 12,770,842 | 12,306,505 |
| Raising of capital instruments | - | 220,000 |
Main changes in the capital surplus and in the economic solvency ratio as of December 31, 2019 compared with December 31, 2020:
accordance with the Company's estimate regarding utilizable tax credits. This effect reduced the capital requirement and, accordingly, increased the capital surplus.
In March 2020, the Commissioner published an amendment to the provisions of the Consolidated Circular regarding the Liability Adequacy Testing (hereinafter - the "LAT Circular"). The amendment included changes in the way insurance liabilities are calculated as part of the Liability Adequacy Test (LAT), and determined that these changes would apply from the financial statements as of March 31, 2020 as a change in accounting policies by way of retrospective application. In accordance with the Commissioner's Directives, the said amendment is not reflected in the calculation of the Deduction during the Transitional Period as of December 31 2019.
In March 2021, the Commissioner published a clarification in connection with this issue, stipulating that the calculation of the LAT Circular's effect on the Deduction during the Transitional Period as of December 31, 2020 shall be carried out retrospectively, as follows: The Deduction during the Transitional Period will be calculated as of December 31 2019 using the same method as the one used to calculate the Economic Solvency Ratio Report for that date; the accounting-based insurance liabilities include the effect of the LAT Circular, and the economic-based insurance liabilities (best estimate plus risk margin) and added fair value of the designated bonds include the effect derived therefrom.
The Deduction during the Transitional Period as of December 31, 2020 shall be based on the Deduction during the Transitional Period that was calculated retrospectively and will be deducted as described above. The effect of the LAT circular's application, as explained above, is to increase the amount of the Deduction during the Transitional Period by approximately NIS 382 million as of as of December 31 2019. Were it not for the capital surplus circular as of December 31, 2020, it would have been NIS 5,816 million and the solvency ratio - 186%, after the Deduction as stated in the Letter of Principles.For details regarding the economic solvency ratio without applying the transitional provisions for the Transitional Period, and without adjusting the stock scenario, and for details regarding the solvency ratio target and restrictions imposed on the Company with respect to dividend distribution, please see Section C below.
| As of December 31 | |||
|---|---|---|---|
| 2020 | 2019** | ||
| Audited* | |||
| In NIS thousand | |||
| Minimum capital requirement (MCR) | 1,665,410 | 1,863,971 | |
| Shareholders equity for MCR | 9,773,104 | 8,919,336 |
Below is a link to the Economic Solvency Ratio Report on the Company's website.
The Company's policy is to have a solid capital base to ensure its solvency and ability to meet its liabilities to policyholders, to preserve the Company's ability to continue its business activity such that it is able to provide returns to its shareholders. The Company is subject to capital requirements set by the Commissioner.
On October 27, 2020, The Phoenix Insurance's Board of Directors set a minimum economic solvency ratio target and target range based on Solvency II.
The minimum economic solvency ratio target, taking into account the transitional provisions, is set at 135% while the minimum solvency ratio target without taking into account the provisions during the Transitional Period is set at 105% set to reach 135% at the end of the Transitional Period according to the Company's capital plan.
Furthermore, The Phoenix Insurance's Board of Directors approved an economic solvency ratio target range of 150%-170%, within which the Company seeks to be during and at the end of the Transitional Period, taking into account the Deduction during the Transitional Period and its gradual reduction. On November 29, 2021, the Company's Board of Directors increased the minimum economic solvency ratio target without taking into account the provisions during the Transitional Period by 3 percentage points - from the 105% rate a 108% rate as of June 30, 2021.
As of December 31, 2020 and as of June 30, 2021, the Company meets the set capital target. It is hereby clarified that the aforesaid does not guarantee that the Company will meet the set capital target at all times.
According to the letter published by the Commissioner, in October 2017, (hereinafter the "Letter") an insurance company shall be entitled to distribute a dividend only if, following the distribution, the company has a solvency ratio - according to the provisions of the Economic Solvency Regime - of at least 100%, calculated without taking into account the transitional provisions and subject to the solvency ratio target set by the Company's Board of Directors. The aforesaid ratio shall be calculated without the relief granted in respect of the original difference attributed to the acquisition of the provident funds and management companies. In addition, the letter set out provisions for reporting to the Commissioner.
The following are data on the Company's economic solvency ratio, calculated without taking into account the transitional provisions and the solvency ratio target set by the Company's Board of Directors, as required by the letter. As of December 31, 2020, the ratio is higher than the target set by the Board of Directors.
| As of December 31 | |||||
|---|---|---|---|---|---|
| 2020** | 2019** | ||||
| Audited* | |||||
| In NIS thousand | |||||
| Shareholders' equity for SCR (in NIS thousand) | 9,931,007 | 9,161,522 | |||
| Solvency capital requirement (SCR) (in NIS thousand)(1) | 8,557,405 | 8,896,554 | |||
| Economic solvency ratio (in %) | 116% | 103% | |||
| Effect of material capital-related measures taken in the period between the calculation date and the publication date of the solvency ratio report: |
|||||
| Raising of capital instruments | - | 220,000 | |||
| Shareholders equity in respect of SCR | 9,931,007 | 9,381,522 | |||
| Surplus | 1,373,602 | 484,967 | |||
| Economic solvency ratio (in %) | 116% | 105% | |||
| Capital surplus after capital-related actions in relation to the Board of Directors' target: |
|||||
| Minimum economic solvency target without applying the Transitional Provisions*** |
105% | 105% | |||
| Capital surplus over target**** | 945,731 | 40,140 |
(*) "Audited" refers to an audit held in accordance International Standard on Assurance Engagement (ISAE) 3400 – "The Examination of Prospective Financial Information."
During the first quarter of 2021, The Phoenix Insurance distributed a dividend in the amount of NIS 200 million, in accordance with the audited results as of December 31 2019, and in accordance with the results of an estimate to calculate the Solvency IIbased economic solvency ratio as of December 31, 2020 (hereinafter - the "Estimate"). As stated in Section 2.1.4 a. Above, the solvency ratio as of December 31, 2020 already includes this dividend distribution. For further details regarding the Estimate, please see the Company's immediate report dated March 25, 2021.
In June 2021, and based on the profits of 2020 and the audited economic solvency ratio results as of December 31, 2020, The Phoenix Insurance distributed a cash dividend in the amount of NIS 200 million. Furthermore, The Phoenix Insurance completed the distribution of a dividend in kind of the Phoenix Excellence Pension and Provident Funds Ltd. further to the Company's report of December 31 2019. For further details about the distribution of the cash dividend and the distribution of the dividend in kind, see the Company's immediate report of June 6, 2021.
These distributions, described above, meet the capital targets set out by the Board of Directors as well as the requirements of the letter published by the Commissioner in October 2017 regarding the restrictions on dividend distribution.
On August 5, 2021, a Tier 1 Capital instrument totaling NIS 200 million was issued (see Section 1.3.12 above).
As stated above, The Phoenix Insurance calculated the Economic Solvency Ratio Calculation as of June 30, 2021 based on the results of complete runs of actuarial calculations, market risk calculations, credit risks and economic balance sheet as of June 30, 2021.
In accordance with the results of the calculation of the Economic Solvency Ratio Calculation as of June 30, 2021 and in accordance with the results of the audited calculation of the solvency ratio as of December 31, 2020 (for details, see Section D above), the Company's Board of Directors approved on November 29, 2021, a cash dividend of NIS 300 million in respect of 2021 profits.
Following the dividend distribution, as stated above, the economic solvency ratio of The Phoenix Insurance as of June 30, 2021 is 196%, and the economic solvency ratio net of the transitional provisions for the Transitional Period and without adjusting the stock scenario is 120%. For further details, see the Company's immediate report dated November 29, 2021. Therefore, these results, after the dividend distribution, meet the capital targets set out by the Board of Directors as well as the requirements of the letter published by the Commissioner in October 2017 regarding the restrictions on dividend distribution.
2.1.5 The changes in the risk free CPI-linked shekel yield curve - especially in the medium and long tenors - have an effect on the Company's economic solvency ratio.
In the period spanning from December 30, 2021 to the report publication date, there was a substantial decrease in the risk-free linked interest rate curve, that may have an adverse effect on The Phoenix Insurance's solvency ratio. On the other hand, during this period, positive returns were recorded in the nostro and planholders' portfolios, which positively affect the Company's solvency ratio. Based on this information, the Company is not expected to fall below the capital targets set by the Board of Directors following the dividend distribution, as stated above.
| Range/years | Dec. 31 2020 | Jun. 30 2021 | Sep. 30, 2021 | Nov. 22 2021 | ||
|---|---|---|---|---|---|---|
| Short term | 1-3 | Between 0.13 % and (0.85) % |
Between (1.81) % and (1.64) % |
Between (2.27) % and (2.19) % |
Between (2.28)% and (2.15)% |
|
| Mid-term 4-10 |
Between (0.94) % and (0.58) % |
Between (1.48) % and (0.58) % |
Between (2.00) % and (0.89) % |
|||
| Mid-long term | 11-15 | Between (0.49) % and (0.23) % |
Between (0.47) % and (0.12) % |
Between (0.73) % and (0.23) % |
Between (1.12) % and (0.73) % |
|
| Long term | 16-25 | Between (0.18) % and 0.23 % |
Between (0.05) % and 0.39 % |
Between (0.14) % and (0.34) % |
Between (0.65) % and (0.05) % |
The following table summarizes the positive (negative) risk-free linked interest ("spot") rates:4
4 The risk-free linked interest rate curves were taken from Fair Spread Ltd. To calculate the solvency ratio, the Company takes into account other components in addition to the risk-free interest rate. For further details, please see the solvency ratio report published on October 28, 2020 (Ref. No.: 2019-01-126082).
The Company performed a sensitivity analysis of the solvency ratio results as of December 31, 2020, for a corresponding decrease of 50 basis points along the risk-free linked shekel interest rate curve. The effect of such a scenario on the economic solvency ratio is a 13% decrease in the solvency ratio, taking into account the transitional provisions and 8% and excluding a transitional provision or adjusting a stock scenario. This scenario reflects the effects on equity, including the quantitative restrictions that apply to equity, on the economic solvency ratio and capital required for solvency purposes.
The sensitivity test only reflects direct effects on the economic solvency ratio, holding all other factors fixed, and do not include effects derived from changes arising from other risk factors. It should be noted that the sensitivity is not necessarily linear; i.e., sensitivity at other rates is not necessarily a simple extrapolation of the sensitivity test presented. The calculation of the solvency ratio is based, among other things, on forecasts, assessments, and estimates of future events, the materialization of which is uncertain and is not under the Company's control, and which should be considered as "forward-looking information" as the term is defined in Section 32A to the Securities Law, 1968.
Set forth below are material regulatory directives published during the reporting period and thereafter, and which are not included in the Report on the Corporation's Business for 2020 and the Reports of the Board of Directors for the first quarter and second quarter of 2021. For further details regarding material regulatory directives published during the reporting period, please see Section 4.1.1 to the 2020 Report on the Corporation's Business as well as Section 2.2 of the Reports of the Board of Directors for the first quarter and second quarter of 2021.
various topics that may improve the quality of financial statements' audit by independent auditors, including the importance of communication between the independent auditor and various organs in the corporations, criteria for selecting an independent auditor, considerations for determining fees, the importance of the independent auditor's independence and more.
Set forth below are draft material regulatory directives published during the reporting period and thereafter, and which are not included in the Report on the Corporation's Business for 2020 and the Reports of the Board of Directors for the first quarter and second quarter of 2021. For further details regarding additional drafts of material regulatory provisions published during the reporting period, please see Section 4.1 to the 2020 Report on the Corporation's Business as well as Section 2.3 of the Reports of the Board of Directors for the first quarter and second quarter of 2021.
2.3.1 In September 2021 Draft Circular on Amendment of the Provisions of the Consolidated Circular - Reporting to the Commissioner of Capital Market - Own Risk and Solvency Assessment of an Insurance Company (ORSA) was published. As part of the draft it is suggested that an insurance Company shall report its ORSA to the Commissioner of Capital Market once a year. The draft includes rules and principles regarding the said report, the content of the reports' parts and provisions relating to the manner of reporting. Further to the above, in September 2021 a draft letter dealing with Principles for the Implementation of an Insurance Company's ORSA was published, which suggests the setting of complementary principles for an insurance company's risk and capital management framework, which will be taken into account in the preparation of the ORSA report and which will be reflected therein.
In view of the continuation of the Covid-19 crisis, the draft suggests to extend until December 31, 2021 the said temporary order which stipulates that a management company shall continue deducting contributions towards insurance coverages for twelve months after the month in which the contributions had stopped; the draft also stipulates that a planholder whose insured salary was cut may retain the insurance coverage he/she would have been entitled to had his/her salary not been reduced, in accordance with the conditions set out in the regulations.
2.3.5 In October 2021 the Israel Money Laundering and Terror Financing Prohibition Authority distributed to the different financial institutions a letter dealing with the Promotion of the Reform to the Prohibition on Money Laundering Ordinance; the Draft of the Prohibition on Money Laundering Ordinance (Identification, Reporting and Record-Keeping Obligations of Financial Services Providers to Prevent Money Laundering and Financing of Terrorism), 2021 was attached to the said letter. In accordance with the letter, the Israel Money Laundering and Terror Financing Prohibition Authority intends to promote the enactment of a uniform Prohibition on Money Laundering Ordinance that will apply to all different financial entities. The key amendments suggested in the draft ordinance are as follows: requirement to receive documents as to the nature of a customer's business and occupation; requirement to perform a proactive know-yourcustomer process over the engagement period with the customer (under the circumstances listed in the draft) rather than only upon entering into such engagement; requirement to conduct an enhanced know-your-customer process and giving the option to perform a simplified know-your-customer process under the circumstances listed in the ordinance; transfer of virtual currency; shortening the record-keeping period from 7 to 5 years and requirement to have in place a group policy that will also apply to subsidiaries and branches.
Three drafts were published for the purpose of implementing the reform: (a) The draft of the Directives regarding Financial Services Supervision (Insurance) (Terms in Basic Health Insurance Policy), 2021; (b) The draft of Amendment to the Provisions of the Consolidated Circular - Title 6, Part 3, Chapters 1, 2, 3, 4 and 6 - Drawing up a Health Insurance Plan; and (c) The draft of the Directives regarding Financial Services Supervision (Insurance) (Terms in Insurance Contract for Surgical Procedures and Alternative Treatments for Surgery in Israel) (Amendment), 2021.

Set forth below is a summary description of trends, events and developments in the Group's macroeconomic environment, that have or are expected to have an effect on the Group.
During the quarter, it was reported that Israel's GDP soared in the second quarter at a surprising annual rate of 16.6%; in addition, the Central Bureau of Statistics upgraded its growth estimates several years back. The drop in the unemployment rate in the second quarter was halted during the third quarter, with the unemployment rate stabilizing at about 5% in July and August. The Consumer Confidence Survey conducted by the Central Bureau of Statistics fell sharply, to a negative level of - 15%, similar to the global trend, against the background of sharp price increases. On the other hand, the Composite State-of-the-Economy Index of the Bank of Israel continued to depict a stable expansion, rising by 0.21% in July. The minutes of the Bank of Israel's September interest rate decision described, for the first time, openness by one of the committee members to a gradual winding down of the monetary expansion, had it not been for the surge of Covid-19. The other members of the committee continued to estimate that "there are no signs of an inflation outbreak" in Israel and that the increase is mainly related to the temporary effect of reopening the economy. By August, the consumer price index was up to 2.2%, led by an acceleration in the prices of home furniture and equipment, cars, housing, fuel, food, and more. Forward inflation expectations also continued to soar, reaching 2.3% for one year and 1.9% for 10 years (OTC). The rise in inflation expectations came against the backdrop of a global energy crisis, and a hike in prices of all energy goods. The rise in inflation expectations also led to an increase in the expected interest rate path. In July, the government deficit fell to 9.3% of GDP, following a year-to-date 30% hike in state tax revenues. In the background, the Economic Arrangements Law that is currently being drawn up is set to include a number of reforms that may have a considerable effect on price levels; the law includes suggestions to tax disposable tableware, reducing the rates of customs payable on produce, recognizing European and American standards, kashrut reforms, and more. Covid-19's Delta variant is spreading in Israel, leading to the imposition of proximity restrictions and stricter requirements for obtaining a "green badge" and "purple badge". The TA 125 index was up by 5.4%, the Tel Bond 60 index was up by 2.6%, the 10-year yield increased to 1.40%; the real 10-year yield was down to -0.9%. The USD has weakened by 2.5% against the shekel.
Subsequent to the balance sheet date, the Bank of Israel also upgraded its growth forecast for 2021 to 7.0%, but revised upwards its estimate of the output gap expected at the end of 2022 to -2.1, due to an increase in Israel's potential GDP assumption. The state budget for 2021 and 2022 was approved by the Knesset, as was the Economic Arrangements Law, which includes a number of notable reforms, including raising the retirement age for women. The government deficit fell in September to 7.4% of GDP. The unemployment rate remained relatively stable with a slight upward trajectory - to 5.2%. The shekel rose sharply against the currency basket, with the Bank of Israel increasing its foreign exchange purchases to USD 207.5 billion. The Central Bureau of Statistics' Consumer Confidence Survey depicted a marked increase - from 93 points to 126 points. The surging inflation environment subsided slightly, with the consumer price index in October down to an annualized change of 2.3%, and the inflation expectations implicit in the OTC market for the year were up - reaching 2.55% for one year and 2.25% for ten years. A global outbreak of the Covid-19 variant known as Omicron has led the Israeli government to issue restrictions on entry into Israel; these, along with fears of global adverse effects, have led the local market to dump risk assets. Despite the inflationary pressures, the trend in yields on government bonds was one of a decline, especially real returns: The TA 125 index was up by 5.2%, the Tel Bond 60 index was up by 1.2%, the 10-year yield was down to 1.2%; the real 10-year yield was down to -1.3%. The USD has weakened by 1% against the shekel.
Despite the continued spread of Covid-19's Delta variant, the global economy was able to accelerate growth in the second quarter. The US economy expanded at an annual rate of 6.6% and the European economy was up 2.0% during the quarter. Locally, price increases continued to stand out, led by rising commodity prices and transportation costs and the chip crisis. The price increases have begun to be reflected in consumer confidence (e.g., the Michigan University Survey) and companies' expansion (ISM Purchasing Managers' Survey). In July, the US's Leading Economic Indicators (LEI) slowed down to 0.7%. On the other hand, the second quarter reporting season was exceptionally good for many companies; 87% of S&P 500 companies showed surprisingly positive results. On the other hand, in China it appears that the government had decided to "discipline" the country's tech giants through, among other things, fines, investigations, sanctions, regulation and nationalization, and along with insolvency of real estate giant Avantgarde - Chinese indices fell sharply. The OPEC oil cartel reached agreements to increase quotas, and along with concerns of Covid-19 restrictions, contributed to the fall in oil prices during the period - to USD 67; however, strong data on the economy and companies, along with strong demand, pushed the price up to USD 75. Inflation rates continued to increase; in the USA, annual inflation increased in July and August to 5.4%, but the 10-year average inflation remained relatively stable at 2.3%. In terms of monetary policies, the Chair of the Federal Reserve, Jerome Powell, said to a Congress committee that he still views high inflation levels as temporary, and that in case of an error the downside risk is higher than the upside risk, since in such a scenario his arsenal of policy tools is restricted. However the Fed's Dots survey showed increasing hawkishness among market participants. In the USA, the S&P 500 increased by 0.2%; in Europe, the Euro Stoxx was down by 0.4%; and the emerging markets index MSCI EM was down 8.8%. The 10-year yield in the US was up slightly to 1.49% and in Germany rose to -0.20%.
The International Monetary Fund lowered its global growth forecast to 5.9% and specifically - the US's growth rate from 7% (in July) to 6%, mainly due to the effects of Covid-19 and supply chain disruptions. However, the IMF's forecasts were issued prior to the global outbreak of the Omicron variant, which may still lead to movement restrictions that may have adverse impacts on the global economy. The rise in marine shipping prices of containers was down sharply and marine shipping prices of goods (the Baltic Dry index) recorded a sharp decline of almost 50%, but the index is still 150% higher than its pre-Covid-19 crisis level. Inflation in the US accelerated to 6.2% and in the Eurozone - accelerated from 3.5% to 4.1%. The oil price fell to USD 68. The 10-year US inflation expectations in the US rose to 2.6%. Against the backdrop of inflation and the recovery from Covid-19 crisis, the US Federal Reserve announced it had begun to gradually reduce bond purchases by USD 15 billion per month for the next two months. The US unemployment rate fell beyond expectations to 4.6%. Expectations for raising interest rates have soared worldwide; in the US, the market has already priced in an interest rate increase for the third quarter of 2022. Several countries have raised interest rates during the period, including Poland and the Czech Republic, with increases beyond expectations. Stock markets around the world - in the US, the S&P 500 was up 6.7%, in Europe - the EURO STOXX rose by 1.0%, and in emerging markets - the MSCI EM index was down 2.4%; the 10 year yield in the US remained relatively stable at 1.47% and in Germany - dropped to -0.34%.

The Group's business strategy and targets constitute forward-looking information, as defined in Section 32A of the Securities Law, and are based on the data and information available to the Group as of the report date, its plans as a result thereof, the market situation and the Group's position. The Group's business strategy and targets may change from time to time. In addition, the achievement of the Group's targets and strategy is uncertain and is not under the sole control of the Group. The Group's business strategy and targets may not materialize due to, among other things, changes in the Group's priorities, new needs of the Group, market developments, other business opportunities, etc.
The strategic plan is based on four fundamental principles: yield-focused growth, technological innovation and efficiency, maximization of the portfolio's value and capital management.


(1) The assets under management include NIS 44 billion in assets of the IEC provident funds.
(2) 2020 - before the NIS 0.4 billion dividend distribution, which was distributed during the second half of 2021 2021 - before the NIS 0.2 billion declaration, which was made in November 2021.
The intermediate target is based on 5-year work plans and on the assumption of a 3% return on investment. Actual results are based on the returns in the financial markets in Israel and around the world, macroeconomic growth, the Company's results and other variables. For the Company's results taking into account a 3% return, see Section 5.4.3 and Section 5.4.4 below.
The Phoenix Group is in the process of implementing its strategic plan. Due to the results and to market opportunities, the Company decided to move further in its strategic plan and to re-examine the intermediate targets of the plan.
The Group's operations are affected by constant changes in regulations and regulatory reforms that are executed gradually. The Group operates in a complex, changing reality in which it must prepare for such regulatory changes.
In addition, as the controlling shareholder of institutional entities, the Group must also deal with proposed changes in the minimum capital requirements that apply to its institutional entities, which impose, among other things, restrictions on dividend distribution by institutional entities.
The Group's operations and results are significantly affected by the capital markets, including, among other things, the low-interest environment that has implications for its insurance liabilities and on the returns embodied in the Group's financial asset portfolios, and consequently - on the management fees and financial margins from investments as well.



Total assets under management by provident funds, excluding guaranteed return provident fund tracks, pension funds, ETFs, mutual funds, and customers' investment portfolios are not included in the Company's consolidated Financial Statements. Proceeds in respect of investment contracts are not included in premiums; rather, they are charged directly to liabilities in respect of insurance contracts and investment contracts.

Set forth below are key data from the consolidated balance sheets (in NIS billion):

Total financial assets in respect of yield-dependent contracts and cash and cash equivalents in respect of yield-dependent contracts as of September 30, 2021, amounted to approximately NIS 90.8 billion, compared to approximately NIS 78 billion as of December 31, 2020. The increase in assets is mainly due to rallies in financial markets in Israel and around the world during the reporting period.
Other assets as of September 30, 2021 amounted to NIS 46.1 billion, compared with NIS 41.1 billion as of December 31, 2020. The increase was mainly due to the first-time consolidation of the Gama's assets in the amount of approximately NIS 2.3 billion; for further details about the IPO and the Company's becoming a controlling shareholder in Gama, please see Section 1.3.4 above.
Liabilities in respect of insurance contracts and yield-dependent investment contracts amounted to approximately NIS 89.3 billion as of September 30, 2021, compared to approximately NIS 76.9 billion as of December 31, 2020. The increase in liabilities for insurance contracts and yield-dependent investment contracts is mainly due to rallies in financial markets in Israel and around the world during the reporting period.
Other liabilities as of September 30, 2021 amounted to NIS 38.2 billion, compared with NIS 34.2 billion as of December 31, 2020. The increase was mainly due to the first-time consolidation of the Gama's liabilities in the amount of approximately NIS 2.1 billion; for further details about the IPO and the Company's becoming a controlling shareholder in Gama, please see Section 1.3.4 above.
5.4.1.1 At each reporting period, the Company reviews its sources of income, according to the segments breakdown, as outlined in Section 5.4.2. The Company also reviews its profitability by separating gains from activity which assume a real return of 3%, and gain from capital market effects above or below a real return of 3%, effects of interest and other special items as described in Sections 5.4.1.2, 5.4.3-5.4.4.

In the reporting period, investment income, including pre-tax other comprehensive income, amounted to earnings of NIS 10,317 million compared with a loss of NIS 891 million in the corresponding period last year. The loss last year was due to the declines in financial markets in Israel and around the world following the spread of Covid-19.
It should be noted that a significant portion of the said investment gains or losses was carried to participating policies and had no direct effect on the Company's results. The Company's results are mainly impacted by investment income from its nostro portfolio, as reflected in Sections 5.4.3-5.4.4 below.
Income from management fees increased in the reporting period by approximately NIS 632 million compared to the corresponding period last year. Most of the increase stems from the collection - during the reporting period - of NIS 428 million in variable management fees as a result of the rallies in financial markets in Israel and across the world, whereas during the corresponding period last year such management fees were not collected and the K factor was adversely affected in the amount of NIS 101 million, due to the negative trend in financial markets in Israel and across the world as a result of the Covid-19 crisis.
During the reporting period, the Company recorded a NIS 220 million profit from obtaining control in Gama; for further details, see Section 1.3.4. Furthermore, during the reported period the Company recognized excess fair value against the long-term care LAT reserve in the amount of NIS 120 million before tax, following the sale of control in Ad 120; for further details, see Section 1.3.5 above.
For the effects on the results at the segment level, please see details in Sections 5.6-5.12 below.

In the third quarter, investment income (including pre-tax other comprehensive income) amounted to a profit of approximately NIS 1,832 million, compared with an income of approximately NIS 3,459 million in the corresponding quarter last year.
Income from management fees increased in the second quarter by approximately NIS 143 million compared to the corresponding period last year. The increase stems primarily from collection of variable management fees at a total amount of NIS 55 million in the third quarter, whereas during the corresponding quarter last year such management fees were not collected due to the offsetting of the sharp decline in variable management fees in the first quarter of 2020 as a result of the Covid-19 crisis and the increase in management fees from provident funds following the acquisition of Halman Investment House.

(*) Please see Section 5.4.1.
The special items line item mainly includes the profit recognized by the Company for the reporting period in respect of the sale of control in Ad 120 and the non-recurring profit resulting from assuming control over Gama. For further details, please see Section 1.3.4 and 1.3.5.

(*) Please see Section 5.4.1.
The special items line item for the third quarter mainly includes the profit recognized by the Company for the reporting period in respect of the sale of control in Ad 120. For further details, please see Section 1.3.5 above.
5.4.4 Set forth below is an analysis of the difference between the sources of the Company's pre-tax income by earnings per activity and earnings from capital market effects, interest and Special Items for the 9-month period in the reporting period relative to the corresponding period last year (in NIS million):

(*) Please see Section 5.4.1.
Set forth below is an analysis of the difference between the sources of the Company's pre-tax income by earnings per activity and earnings from capital market effects, interest and Special Items in the third quarter of 2021 compared to the corresponding period last year (in NIS million):

(*) Please see Section 5.4.1.
| +137 (+49%) |
||||||||
|---|---|---|---|---|---|---|---|---|
| 277 | 107 | (181) | (74) | (236) | 467 | 414 | ||
| 1-9/20 | Interest LAT-interest K-interest Winogard(*) LAT-other | 42 K-other |
Others | 1-9/21 | ||||
| Δ 1-9/20 - 1-9/21 | ||||||||
| Results | +11 Interest |
+ 403 Special items |
||||||
| 1-9/2021 | e8 | (57) | (103) | - | 506 | 414 | ||
| P&C | ||||||||
| Health | (57) | (103) | 166 | 6 | ||||
| Lis | 68 | 128 | 196 | |||||
| AM | (13) | (13) | ||||||
| Agencies | 5 | 5 | ||||||
| Credit | 220 | 220 | ||||||
| 1-9/2020 | (39) | (ea) | 181 | 74 | 133 | (42) | ਤਰੇ | 277 |
| P&C | 2 | 74 | 76 | |||||
| Health | - | (ea) | 133 | 61 | 125 | |||
| LTS | (41) | 181 | (42) | (5) | ਰੇਤੇ | |||
| AM | 3 | ന | ||||||
| CO | (20) | (20) |
Set forth below is an analysis of the difference between the interest effects and main special items on pre-tax insurance liabilities in the third quarter of 2021 compared with the corresponding quarter last year (in NIS million):
| +24 (+14%) |
||||||||
|---|---|---|---|---|---|---|---|---|
| 170 | 105 | -(13) -- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | (75) 113 | (133) | xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx | 194 | |
| 7-9/20 | Interest LAT-interest K-interest Winogard(*) LAT-other | K-other | Others | 7-9/21 | ||||
| Δ Q3/20 - Q3/21 +81 |
||||||||
| Results | Interest | +113 Special items |
||||||
| Q3-21 | 84 | (3) | - | 113 | 194 | |||
| P&C | ||||||||
| Health | (3) | 113 | 110 | |||||
| LTS | 84 | 84 | ||||||
| AM | (5) | (5) | ||||||
| Agencies | 5 | 5 | ||||||
| Credit | ||||||||
| Q3-20 | (21) | 10 | (3) | 75 | 133 | (24) | 170 | |
| P&C | 12 | 75 | 87 | |||||
| Health | 10 | (4) | 6 | |||||
| LTS | (33) | (3) | 133 | 97 | ||||
| AM | ||||||||
| CO | (20) | (20) |
| 1-9/2021 | 1-9/2020 | 7-9/2021 | 7-9/2020 | 1-12/2020 | |
|---|---|---|---|---|---|
| Return on shareholders' equity for the period (based on comprehensive income for the period)(*) |
25.1% | 9.7% | 19.5% | 19.9% | 18.5% |
(*) Return on equity is calculated based on the income for the period or comprehensive income for the period attributable to Company's shareholders, adjusted to reflect a one-year period and divided by the average equity for the period.
Developments in the life Set forth below is a description of the developments in the Group's financial performance, by operating segment (in NIS million, before tax):
5.6.1 Set forth below is an analysis of the main effects and changes on the results of the life insurance and long-term savings subsegment for the reporting period compared to the corresponding period last year (in NIS million):

5.6.2 Set forth below is an analysis of the main effects and changes on the results of the life insurance and long-term savings subsegment for the third quarter of 2021 compared to the corresponding quarter last year (in NIS million):

Earnings on investments have a material effect on the profitability of this segment, which is characterized by accrual of significant reserves over long periods. Investment earnings are affected by capital market fluctuations, as well as changes in interest rates and the rate of change in the Israeli consumer price index, which affect the yields on liquid financial asset portfolios held against insurance and contingent claims reserves. It should be noted that a significant portion of the investment income was carried to participating policies and has no direct effect on the Company's results.

Compared with the corresponding quarter last year, the results in the reporting period were mainly impacted by the increase in income from investments, variable management fees, and Special Items. The NIS 711 million increase in income from nostro investments stemmed mainly from the positive trend in financial markets in Israel and across the world which resulted with collection of variable management fees at a total amount of NIS 428 million in the reporting period, whereas during the corresponding period last year such management fees were not collected due to the Covid-19 crisis; the said increase in income from nostro investments was also caused by an increase in the financial margins on guaranteed return policies.
The impact of interest in the reporting period compared with the corresponding period last year caused a NIS 72 million decrease in earnings mainly due to the increase in the interest curve in the corresponding period last year, compared with a more moderate increase in the interest curve in the reporting period.
The NIS 175 million increase in Special Items stemmed from changes to model assumptions and updates in the reporting period that caused a NIS 128 million decrease in insurance liabilities compared with the corresponding period last year, with the sharp decline in variable management fees impacting the K factor and triggering a NIS 47 million increase in insurance liabilities.
For further details regarding sensitivity of the insurance liabilities to a change in the interest rates, please see Note 40 to the Annual Financial Statements.

Compared with the corresponding quarter last year, the results in the third quarter were impacted by the increase in income from investments in the amount of NIS 77 million. The increase in investment income stemmed mainly from the rallies in financial markets in Israel and across the world, which resulted with collection of variable management fees at a total amount of NIS 55 million, whereas during the corresponding period last year such management fees were not collected due to the Covid-19 crisis.
The impact of interest in the reporting period compared with the corresponding period last year caused a NIS 120 million increase in earnings mainly due to the increase in the interest curve in the third quarter compared to a decrease in the interest curve in the corresponding quarter last year.
The decrease in Special Items compared with the corresponding quarter last year, stemmed from the offset of the sharp decline in variable management fees as a result in the recovery of financial markets in the corresponding quarter last year which impacted the K factor and triggered a NIS 133 million decrease in insurance liabilities.
5.6.4 The rate of redemptions out of the average reserve (in annual terms) was approximately 3.7% compared with 2.9% in the corresponding period last year. Most of the increase in the redemption rate is due to transfer from one provident fund product to another within the Company. It should be noted that the general state of the economy, transition from product to product, employment rates, the Covid-19 crisis, employees' wages, and market competition all affect this rate.
Set forth below are details concerning estimated net investment earnings attributed to policyholders of participating policies and management fees calculated according to the Insurance Commissioner's guidelines, based on insurance reserve balances and returns:
| 1-9/2021 | 1-9/2020 | 7-9/2021 | 7-9/2020 | 1-12/2020 | |
|---|---|---|---|---|---|
| In NIS million | |||||
| Investment gains (losses) attributed to policyholders after management fees |
6,986 | (1,535) | 1,070 | 2,689 | 3,333 |
| Management fees | 819 | 322 | 188 | 110 | 740 |
(*) Excluding investment income (losses) credited (debited) to policyholders in the health insurance segment.
Set forth below are the nominal returns on participating policies in respect of policies issued from 1992 to 2003:
| Policies issued up to 2004 (Fund J) | ||||||
|---|---|---|---|---|---|---|
| 1-9/2021 | 1-9/2020 | 7-9/2021 | 7-9/2020 | 1-12/2020 | ||
| Nominal returns before payment of management fees |
11.77% | -2.27% | 2.02% | 4.60% | 6.61% | |
| Nominal returns after payment of management fees |
9.87% | -2.72% | 1.72% | 4.45% | 4.99% | |
| Real returns before payment of management fees Real returns after payment of |
9.36% | -1.68% | 1.22% | 4.50% | 7.25% | |
| management fees | 7.50% | -2.14% | 0.92% | 4.35% | 5.61% |
Fluctuations in these returns are a function of capital market returns in Israel and abroad, changes in the consumer price index, and changes in the exchange rate of the shekel against major currencies.
Set forth below are the nominal returns on participating policies in respect of policies issued from 2004 and thereafter:
| Policies issued from 2004 and thereafter | ||||||
|---|---|---|---|---|---|---|
| 1-9/2021 | 1-9/2020 | 7-9/2021 | 7-9/2020 | 1-12/2020 | ||
| Nominal returns before payment of management fees |
10.30% | -1.92% | 1.40% | 4.69% | 7.03% | |
| Nominal returns after payment of management fees |
9.52% | -2.65% | 1.17% | 4.42% | 5.97% | |
| Real returns before payment of management fees |
7.92% | -1.33% | 0.61% | 4.58% | 7.67% | |
| Real returns after payment of management fees |
7.16% | -2.07% | 0.38% | 4.32% | 6.61% |
The Group manages provident and advanced education funds through The Phoenix Pension and Provident, a wholly owned subsidiary of the Company, which manages benefits and severance pay funds, advanced education funds, a central benefits and severance pay fund, a yield-guaranteed provident fund, an investment provident fund, a child long-term investment provident fund for savings, a self-directed benefits provident fund, and a personally managed advanced education fund.
For further details regarding the transfer of the shares of The Phoenix Pension and Provident by way of distributing a dividend in kind to the Company in the reporting period, please see Note 1C to the Financial Report.
As part of the implementation of its strategy and its wish to expand its asset management activities, in provident and pension funds activities in particular, on February 28, 2021, the merger transaction - under which the Company acquired Halman Aldubi - was completed. For further details, please see Section 1.3.6 above.
Set forth below are key data as to the financial results of the provident funds subsegment; for further details please see Note 3 to the Financial Statements.
The pre-tax comprehensive income in the reporting period amounted to approximately NIS 27 million compared to approximately NIS 23 million during the corresponding period last year.
The increase in profit over the corresponding period last year is mainly due to the increase in capital market yields, which affected both the margin in guaranteed return provident funds and in the investment income from the management company's nostro portfolio. The effect was partially offset by the increase in general and administrative expenses and in marketing and purchase expenses.
Set forth below are developments in contributions towards benefits and total assets under management:

(*) Excluding the assets of the IEC provident funds in the amount of NIS 44 billion).
Based on Ministry of Finance data,5 aggregate contributions towards benefits in the provident funds subsegment in the first three quarters of 2021 totaled approximately NIS 40.6 billion, compared to a total of approximately NIS 31.6 billion in the corresponding period last year, reflecting an increase of approximately 28.3%. According to the Ministry of Finance data, as of September 30, 2021, total aggregate assets under management in the provident funds subsegment amounted to approximately NIS 650 billion, compared to approximately NIS 539 billion as of September 30, 2020, an increase of approximately 20.5%.
5 Based on Gemel Net data.
The Group's pension subsegment is conducted through The Phoenix Pension and Provident, a wholly-owned subsidiary of the Company.
For further details regarding the transfer of the shares of The Phoenix Pension and Provident by way of a distribution of a dividend in kind to the Company in the reporting period, please see Note 1C to the Financial Report.
As part of the implementation of its strategy and its wish to expand its asset management activities in general and its pension funds activities in particular, on February 28, 2021, the merger transaction - under which the Company acquired Halman Aldubi - was completed. The sale to Meitav Dash Provident of the new pension funds managed by Halman Provident was completed on June 30, 2021. For further details, please see Section 1.3.6 above.
Set forth below are key data as to the financial results of the pension subsegment; for further details please see Note 3 to the Financial Statements.
The pre-tax earnings in the reporting period amounted to NIS 16 million compared with a pre-tax loss of NIS 9 million in the corresponding period last year. The increase in earnings stemmed mainly from increase in returns in the capital markets, which resulted in a NIS 4 million increase in the management company's income from nostro investments compared with the corresponding period last year, and from a NIS 23 million increase in management fees, offset by the NIS 2 million increase in general and administrative expenses and marketing and purchase expenses.


Based on Ministry of Finance data,6 aggregate contributions towards benefits in the new comprehensive provident funds subsegment in the first three quarters of 2021 totaled approximately NIS 36.9 billion, compared to a total of approximately NIS 33.3 billion in the first half of last year, reflecting an increase of approximately 10.6%.
According to Ministry of Finance data, as of September 30, 2021, total aggregate assets under management in the new comprehensive pension funds subsegment amounted to a total of approximately NIS 542 billion, compared to approximately NIS 425 billion on September 30, 2020, an increase of approximately 27.5%.
6 Based on Pension Net data.
Earnings on investments affects the profitability of this segment, some of whose products (such as long-term care insurance) are characterized by accrual of significant reserves over long periods. Investment earnings are affected by capital market fluctuations, as well as changes in interest rates and the rate of change in the Israeli consumer price index, which affect the yields on liquid financial asset portfolios held against insurance and contingent claims reserves. It should be noted that at this stage, the Company has ceased to market long-term care insurance policies in view of the guaranteed return in long-term care insurance plans, and the complexity of the related reinsurance in this area.

The results in the reporting period compared with the corresponding period last year were mainly from a NIS 131 million decrease in earnings in the Special Items line item. During the reporting period, the Company increased individual and collective long-term care reserves as a result of changes in morbidity assumptions and model updates in the amount of NIS 159 million. Following the completion of the sale transaction of Ad 120 (for further details, please see Section 1.3.5 above), the Company recognized the excess fair value, which decreased the individual and collective long-term care reserve by a total of NIS 120 million; in total, the net individual and collective long-term care reserve increased by NIS 39 million in the reporting period, compared with the corresponding period last year, in which the Company reduced the individual and collective long-term care reserves as a result of changes in expense assumptions and model updates in the amount of NIS 133 million.
Furthermore, during the reporting period, the Company reduced the individual health insurance reserve as a result of changes in morbidity assumptions and model updates in the amount of NIS 107 million, compared with a decrease in the individual health insurance reserve in the amount of approximately NIS 19 million in the corresponding period last year. In addition, the profit in the corresponding period last year includes a decrease in the individual long-term care and health insurance reserve due to the profitability embodied in the present value of the current fees and commissions in respect of agencies owned by the Company in the amount of NIS 46 million, compared with a NIS 5 million increase in the reserve during the reporting period.
For further details, please see Note 8 to the Financial Statements.
Except for the said effect, the decrease in the underwriting earnings in the reporting period compared to the corresponding period last year is mainly due to a decrease in the profitability of individual and collective long-term care policies, as a result of an increase in the claims settlement rate in the reporting period and a decrease in profit from travel insurance policies.

The results in the third quarter compared to the corresponding quarter last year were mainly affected by an increase in the speical items line item in the amount of NIS 117 million; the increase was due to the completion of the sale transaction of Ad 120, as a result of which the Company recognized in the third quarter of the reporting year, an excess fair value which decreased the individual and collective long-term care reserve by a total of approximately NIS 120 million; for further details, see Section 1.3.5 above.
In addition, the results of the current quarter compared with the corresponding quarter last year were affected by the changes in the interest rate curve and illiquidity premium compared with the corresponding quarter last year, which decreased the profit by a total of totaled NIS 13 million.
For further details, please see Note 8 to the Financial Statements.
5.8.1 Set forth below is an analysis of the main effects and changes on the results of the property and casualty insurance subsegment for the reporting period compared to the corresponding period last year (in NIS million):

The increase in investment income in the reporting period in the amount of NIS 253 million, compared with the corresponding period last year, was due to the rally in financial markets in Israel and around the world compared with the decline therein in the corresponding period last year, mainly on the back of the spread of Covid-19.
The increase in underwriting earnings in the reporting period, compared to the corresponding period last year, is mainly due to a positive development for previous years in the professional liability subsegment, improved underwriting earnings in other property subsegments, due in part to loss in the flight cancellation subsegment following the spread of Covid-19 in the corresponding period last year and the effect of the damages of the winter storm in the first quarter of last year. The increase in earnings in the reporting period was partially offset by a decrease in the underwriting earnings in the motor property subsegment, as a result of an increase in the cost of claims, a decrease in average premiums and a positive effect of last year's travel restrictions due to Covid-19.
The NIS 74 million decrease in profit of compared to the corresponding period last year in the special items line item, is due to the reduction of the insurance liabilities in the compulsory motor insurance and liability insurance last year as a result of changes in the discount rate of National Insurance Institute allowances (Winograd Commission).

Compared with the results of the corresponding period last year, the results in the third quarter were affected mainly by a NIS 67 million decrease in investment income since the rallies in financial markets in Israel and across the world was more positive in the third quarter last year compared with the third quarter this year.
The NIS 75 million decrease in profit of compared to the corresponding quarter last year in the special items line item, is due to the reduction of the insurance liabilities in the compulsory motor insurance and liability insurance last year as a result of changes in the discount rate of National Insurance Institute allowances (Winograd Commission).
The increase in underwriting profit in the third quarter compared to the corresponding quarter last year is mainly due to a positive development for previous years in other liability insurance and compulsory motor insurance subsegments, which was partially offset by a decrease in underwriting earnings in the motor property subsegment as a result of an increase in claims costs and a decrease in the average premium.
5.8.3 Set forth below is the pre-tax comprehensive income in the various subsegments of property and casualty insurance (P&C) for the reporting period compared with the corresponding period last year (in NIS million):




| Motor property | ||||||
|---|---|---|---|---|---|---|
| In NIS million | ||||||
| 1-9/2021 | 1-9/2020 | 7-9/2021 | 7-9/2020 | 1-12/2020 | ||
| Gross loss ratio | 74.4% | 64.8% | 80.9% | 69.6% | 66.8% | |
| Retention loss ratio | 74.4% | 64.8% | 80.8% | 69.6% | 66.9% | |
| Gross combined ratio | 102.3% | 93.1% | 109.0% | 98.2% | 96.4% | |
| Retention combined ratio | 102.3% | 93.1% | 109.0% | 98.3% | 96.4% |
| Property and other subsegments | |||||||
|---|---|---|---|---|---|---|---|
| In NIS million | |||||||
| 1-9/2021 | 1-9/2020 | 7-9/2021 | 7-9/2020 | 1-12/2020 | |||
| Gross loss ratio | 33.8% | 43.9% | 38.9% | 30.2% | 40.7% | ||
| Retention loss ratio | 22.5% | 41.4% | 24.9% | 23.6% | 37.8% | ||
| Gross combined ratio | 60.9% | 71.5% | 67.5% | 60.6% | 68.9% | ||
| Retention combined ratio | 59.4% | 76.8% | 64.8% | 67.5% | 76.4% |
Most of the segment's activities are carried out through Excellence.

The decrease in profit in the reporting period compared to the corresponding period last year was mainly due to a significant gain in market-making activity as a result of the outbreak of Covid-19 and volatility in capital markets in the corresponding period last year in the amount of NIS 20 million; it was also due to a decline in the spreads on foreign currency deposits in the amount of NIS 16 due to declining interest rates; these effects were partially offset by an increase in income from management fees during the reporting period. The decrease in special items stems mainly from an increase in the acquisition expenses as a result of the growth strategy in the retail brokerage portfolio and zero management fees in KSM; for further details, see Section 1.3.8 above.

Profit in the third quarter compared with the corresponding quarter last year was up mainly as a result of an increase in income from management fees. The decrease in special items stems mainly from an increase in the acquisition expenses as a result of the growth strategy in the retail brokerage portfolio and zero management fees in KSM; for further details, see Section 1.3.8 above.

Set forth below is an analysis of the main effects and changes on the results of the insurance agencies segment for the reporting period compared to the corresponding period last year (in NIS million):

Set forth below is an analysis of the main effects and changes on the results of the insurance agencies segment for the third quarter of 2021 compared to the corresponding quarter last year (in NIS million):

The increase in the Agencies Segment's profits stems primarily from continued growth, increase in agencies' sales further to the continued implementation of the Company's strategy of purchasing new agencies.

In June 2021, Gama Management and Clearing Ltd. completed its IPO on the TASE following the Supplementary Prospectus for of the sale offer and initial public offering of shares, and listing of its shares on the TASE, dated May 31, 2021. Simultaneously with the execution of the Offering in accordance with the Prospectus, The Phoenix Investments purchased additional Gama shares, such that after the Offering and the acquisition of the Purchased Shares, The Phoenix Investments holds approximately 61.6% of Gama's issued and paid-up share capital and voting rights therein (approximately 60% on a fully diluted basis) and became the controlling shareholder in Gama. During the reporting period, the Company consolidated Gama's financial statements for the first time.

It should be noted that Gama's operating profit includes a pro rata profit, in accordance with the Company's holding rates during the reporting period. Until June 30, 2021 at a holding rate of 49% and as of July 1, 2021 - at full consolidation and amortization of intangible assets subsequent to assuming control (60%) as mentioned above.








(*) The percentages are presented without taking into account loan loss expenses (inco)me
Set forth below is an analysis of the main effects and changes on the results of "other" segment and activity that is not attributed to activity segments in the reporting period compared to the corresponding period last year (in NIS million):

The increase in investment income in the reporting period was due to the rally in financial markets in Israel and around the world compared with the decline therein in the corresponding period last year, mainly on the back of the spread of Covid-19.

The increase in investment income in the third quarter compared to the corresponding quarter last year is due to a higher increase in earnings in the third quarter last year as a result of the rallies in financial markets in Israel and across the world compared to the corresponding quarter last year quarter.
The consolidated cash flows from operating activities in the reporting period amounted to approximately NIS 3,516 million. The consolidated cash flows used for investing activities in the reporting period amounted to NIS 623 million and mainly included a total of NIS 184 million used for software development and purchase, a total of NIS 45 million used to purchase property, plant and equipment, and a total of NIS 472 million used to acquire companies consolidated for the first time.
The consolidated cash flow provided by financing activities in the reporting period amounted to approximately NIS 100 million; the cash flows included, among other things, a total of NIS 188 million used to repay financial liabilities, and a total of NIS 691 million used to assume financial liabilities, as well as a total of NIS 380 million used for a dividend distribution to the Company's shareholders.
The Group's cash and cash-equivalent balances increased from a total of approximately NIS 12,010 million at the beginning of the reporting period to approximately NIS 15,003 million at the end of the reporting period.
During the reporting period, there were no material changes in exposure to market risks and management methods thereof in relation that which is described in the 2020 Periodic Report, except as follows:
In August 2021, the Company expanded Subordinated Bonds (Series L) by 1,225 thousand bonds of NIS 1 p.v. each, for a total of NIS 1,225 thousand, gross. The Subordinated Bonds (principal and interest) are linked to the CPI, and carry a linked annual interest, as stated, of 2.29%, payable in two semi-annual installments, in February and August of each calendar year from 2022 to 2071. This issuance replaced the Additional Tier 1 capital notes previously issued by The Phoenix Insurance. Following the expansion, there has been a change in the exposure to linked interest rates in relation to the data as of December 31, 2020.
The following table summarizes the results of the sensitivity tests to the linked interest rate on comprehensive income before tax, as of in September 30, 2021. The results are presented in NIS million, and do not include the insurance company:
| Profit (loss) from changes in the risk factor |
Profit (loss) from changes in the risk factor |
||||||
|---|---|---|---|---|---|---|---|
| Type of instrument | Absolute increase of 2% |
10% increase |
5% increase |
Fair value | 5% decrease |
10% decrease |
Absolute decrease of 2% |
| Government bonds | (0.2) | - | - | 4.6 | - | - | 0.3 |
| Corporate bonds | (1.7) | (0.1) | (0.1) | 22 | 0.1 | 0.1 | 2.1 |
| Subordinated bonds | (105.2) | (9.5) | (4.7) | 1,140.7 | 4.7 | 9.4 | 119.2 |
| Total assets | (107.1) | (9.6) | (4.8) | 1,167.3 | 4.8 | 9.5 | 121.6 |
| The Phoenix bonds | 74.5 | 6.0 | 3.0 | (864.1) | (3.0) | (5.9) | (86.0) |
| Total liabilities | 74.5 | 6.0 | 3.0 | (864.1) | (3.0) | (5.9) | (86.0) |
| Total | (32.7) | (3.6) | (1.8) | 303.2 | 1.8 | 3.6 | 35.5 |
(*) The value of The Phoenix's bonds under the model is 1.5% lower than their market value (877.3).
Following the issuance of the Subordinated Bonds that replaced the Tier 1 Capital Notes, there has been a change in the exposure to non-linked shekel interest rates in relation to the data as of December 31, 2020.
The following table summarizes the results of the sensitivity tests to the non-linked shekel interest rate on comprehensive income before tax, as of in September 30, 2021. The results are presented in NIS million, and do not include the insurance company:
| Profit (loss) from changes in the risk factor |
Profit (loss) from changes in the risk factor |
||||||
|---|---|---|---|---|---|---|---|
| Type of instrument | Absolute increase of 2% |
10% increase |
5% increase |
Fair value | 5% decrease |
10% decrease |
Absolute decrease of 2% |
| Government bonds | - | - | - | 3.6 | - | - | - |
| Corporate bonds | (0.6) | - | - | 9.7 | - | - | 0.6 |
| Capital note to the insurance company |
- | - | - | - | - | - | - |
| Total assets | (0.6) | (0.0) | (0.0) | 13.3 | 0.0 | 0.0 | 0.6 |
| The Phoenix bonds | 17.7 | 0.4 | 0.2 | (620.8) | (0.2) | (0.4) | (19.5) |
| Total liabilities | 17.7 | 0.4 | 0.2 | (620.8) | (0.2) | (0.4) | (19.5) |
| Total | 17.1 | 0.4 | 0.2 | (607.5) | (0.2) | (0.4) | (18.9) |
(*) The value of The Phoenix's bonds under the model is 1.14% lower than their market value (628).
Fair value: Fair value was calculated using the discounted cash flow model, using the appropriate interest rate for the cash flow period. The discount rate was calculated based on the market interest rate for the cash flow period, plus the risk premium derived from the security's rating. Market interest rate data was taken from the Reuters' database, that feeds The Phoenix's risk management system, and risk premium data (credit spreads) were taken from Fair Spread.
Scenarios: Daily historical changes in the past ten years were tested for each of the relevant risk factors (such as exchange rates and shares). The maximum and minimum daily changes were calculated for each risk factor, excluding interest rate risk, for which the calculation was based on a 2% absolute increase/decrease during a single day. This scenario was selected after a study of the yield curve database found that in the past 10 years, no absolute change exceeding 2% was observed in any single day. These changes served as scenarios for potential changes in each of the risk factors. Scenario outcomes were calculated at the single asset level, so as to avoid distorting results by aggregating different instruments.
| NIS | ETNs - linkage | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Non-linked | CPI-linked | Foreign currency | Other non monetary items |
pension companies in |
Credit company in Israel |
to various indices |
Israeli insurance company |
Total | |
| Intangible Assets | - | - | - | 1,530,301 | 447,008 | 3,861 | - 702,287 |
2,683,457 | |
| Deferred tax assets | - | - | - | 55,287 | 143 | 3,791 | - - |
59,221 | |
| Deferred acquisition costs | - | - | - | - | 481,080 | - | - 1,457,147 |
1,938,227 | |
| Property, plant & equipment | - | - | - | 160,334 | 25,533 | 9,357 | - 658,833 |
854,057 | |
| Investments in investees | 23,096 | 17,152 | 6,170 | 45,530 | 3,366 | 12 | - 483,623 |
578,949 | |
| Investment property in respect of yield-dependent | |||||||||
| contracts | - | - | - - |
- | - | - 1,982,330 |
1,982,330 | ||
| Investment property - other | - | - | - | - | - | - | - 1,083,581 |
1,083,581 | |
| Reinsurance assets | - | - | - | - | - | - | - 2,710,526 |
2,710,526 | |
| Credit for purchase of securities | 417,000 | - | 56,000 | - | - | - | - - |
473,000 | |
| Current tax assets | - | 25,313 | - | - | 4,602 | 9,221 | - 14,940 |
54,076 | |
| Receivables and debit balances | 284,764 | - | - | - | 35,827 | 8,581 | - 286,153 |
615,325 | |
| Premiums collectible | - | - | - | - | - | - | - 737,969 |
737,969 | |
| Held-for-sale assets of disposal group Financial investments in respect of yield-dependent |
- | - | - | - | - | - | - 1,872,096 |
1,872,096 | |
| contracts | - | - | - - |
- | - | - 76,032,702 |
76,032,702 | ||
| Financial investments for holders of bonds, ETNs, | |||||||||
| short ETNs, composite ETNs, deposit certificates and | |||||||||
| structured bonds | - | - | - - |
- | - 210,000 |
- | 210,000 | ||
| Credit in respect of factoring, clearing and financing | - | - | - | - | - | 2,134,463 | - - |
2,134,463 | |
| Liquid debt assets | 13,917 | 22,954 | 1,507 | - | 61,771 | - | - 7,558,116 |
7,658,265 | |
| Non-liquid debt assets | 481,140 | 159,354 | 65,000 | - | 917,393 | 11,501 | - 12,176,583 |
13,810,971 | |
| Shares | - | - | - | 63,859 | 23,088 | 1,151 | - 2,414,279 |
2,502,377 | |
| Other | - | - | - | 34,924 | 40,099 | - | - 3,818,810 |
3,893,833 | |
| Cash and cash equivalents in respect of yield | |||||||||
| dependent contracts | - | - | - - |
- | - | - 12,603,655 |
12,603,655 | ||
| Other cash and cash equivalents | 264,175 | - | 22,876 | - | 125,204 | 11,053 | - 1,975,672 |
2,398,980 | |
| Total assets | 1,484,092 | 224,773 | 151,553 | 1,890,235 | - 2,165,114 |
- 2,192,991 |
210,000 | 128,569,302 | 136,888,060 |
| Liabilities in respect of insurance contracts and non | |||||||||
| yield-dependent investment contracts Liabilities in respect of insurance contracts and yield |
- | - | - - |
946,250 | - | - 23,747,868 |
24,694,118 | ||
| dependent investment contracts | - | - | - - |
- | - | - 89,280,728 |
89,280,728 | ||
| Liabilities in respect of deferred taxes | - | - | - | 56,953 | 69,967 | - | - 710,586 |
837,506 | |
| Liability for employee benefits, net | 15,820 | - | - | - | 1,330 | 5,182 | - 38,595 |
60,927 | |
| Liability in respect of current taxes | - | 22,516 | - | - | 2,338 | 998 | - - |
25,852 | |
| Payables and credit balances | 406,865 | - | - | - | 166,112 | 21,257 | - 2,048,529 |
2,642,763 | |
| Liabilities for bonds, ETNs, short ETNs, composite | |||||||||
| ETNs and structured bonds | - | - | - - |
- | - 208,000 |
- | 208,000 | ||
| Held-for-sale liabilities of disposal group | - | - | - | - | - | - | - 904,542 |
904,542 | |
| Financial liabilities | 1,329,061 | 1,028,161 | 78,000 | 1,000 | 26,091 | 1,878,639 | - 4,533,349 |
8,874,301 | |
| Total liabilities | 1,751,746 | 1,050,677 | 78,000 | 57,953 | 1,212,088 | 1,906,076 | 208,000 | 121,264,197 | 127,528,737 |
| Total exposure | (267,654) | (825,904) | 73,553 | 1,832,282 | 953,026 | 286,915 | 2,000 | 7,305,105 | 9,359,323 |
| NIS | ETNs - linkage | ||||||
|---|---|---|---|---|---|---|---|
| Non-linked | CPI-linked | Foreign currency | Other non monetary items |
to various indices |
Israeli insurance company |
Total | |
| Intangible Assets | - | - | - | 815,633 | - | 979,027 | - 1,794,660 |
| Deferred tax assets | - | - | - | 43,521 | - | - | 43,521 |
| Deferred acquisition costs | - | - | - | - | - | 1,716,704 | 1,716,704 |
| Property, plant & equipment | - | - | - | 130,257 | - | 673,600 | 803,857 |
| Investments in investees | 73,134 | 15,516 | - | 164,275 | - | 497,056 | 749,981 |
| Investment property in respect of yield-dependent | |||||||
| contracts | - | - | - | - | - 1,758,996 |
1,758,996 | |
| Investment property - other | - | - | - | - | - | 2,665,173 | 2,665,173 |
| Reinsurance assets | - | - | - | - | - | 2,479,189 | 2,479,189 |
| Credit for purchase of securities | 318,000 | - | 29,000 | - | - | - | 347,000 |
| Current tax assets | - | 25,964 | - | - | - | 10,023 | 35,987 |
| Receivables and debit balances | 150,281 | - | - | - | - | 298,751 | 449,032 |
| Premiums collectible | - | - | - | - | - | 706,264 | 706,264 |
| Financial investments in respect of yield | |||||||
| dependent contracts | - | - | - | - | - 59,584,985 |
59,584,985 | |
| Financial investments for holders of bonds, | |||||||
| ETNs, short ETNs, composite ETNs, deposit | |||||||
| certificates and structured bonds | - | - | - | - 252,000 |
- | 252,000 | |
| Liquid debt assets | 7,558 | 30,356 | 2,040 | - | 8,292,994 | 8,332,948 | |
| Non-liquid debt assets | 390,268 | 194,914 | 41,685 | - | - | 13,104,115 | 13,730,982 |
| Shares | - | - | - | 48,091 | - | 1,604,275 | 1,652,366 |
| Other | - | - | - | 15,107 | - | 2,728,677 | 2,743,784 |
| Cash and cash equivalents in respect of yield | |||||||
| dependent contracts | - | - | - | - | - 10,063,324 |
10,063,324 | |
| Other cash and cash equivalents | 638,493 | - | 24,712 - |
- | - | 1,046,334 | 1,709,539 |
| Total assets | 1,577,734 | 266,750 | 97,437 | 1,216,884 | 252,000 | 108,209,487 | 111,620,292 |
| Liabilities in respect of insurance contracts and | - | ||||||
| non-yield-dependent investment contracts | - | - | - | - | - 23,405,142 |
23,405,142 | |
| Liabilities in respect of insurance contracts and | |||||||
| yield-dependent investment contracts | - | - | - | - | - 71,098,973 |
71,098,973 | |
| Liabilities in respect of deferred taxes | - | - | - | 4,839 | - | 648,792 | 653,631 |
| Liability for employee benefits, net | 11,620 | - | - | - | - | 43,004 | 54,624 |
| Liability in respect of current taxes | - | 12,522 | - | - | - | 6,293 | 18,815 |
| Payables and credit balances | 326,581 | - | - | - | - | 1,865,943 | 2,192,524 |
| Liabilities for bonds, ETNs, short ETNs, | |||||||
| composite ETNs and structured bonds | - | - | - | - 250,000 |
- | 250,000 | |
| Financial liabilities | 1,008,500 | 830,819 | 38,023 | - | - | 4,807,037 | 6,684,379 |
| Total liabilities | 1,346,701 | 843,341 | 38,023 | 4,839 | 250,000 | 101,875,184 | 104,358,088 |
| Total exposure | 231,033 | (576,591) | 59,414 | 1,212,045 | 2,000 | 6,334,303 | 7,262,204 |
| NIS | ETNs - linkage | ||||||
|---|---|---|---|---|---|---|---|
| Foreign currency | Other non | to various | Israeli insurance | ||||
| Non-linked | CPI-linked | monetary items | indices | company | Total | ||
| Intangible Assets | - | - | - | 1,013,232 | - | 1,003,436 | 2,016,668 |
| Deferred tax assets | - | - | - | 55,104 | - | - | 55,104 |
| Deferred acquisition costs | - | - | - | - | - | 1,712,630 | 1,712,630 |
| Property, plant & equipment | - | - | - | 138,924 | - | 722,941 | 861,865 |
| Investments in investees | 81,320 | 15,319 | 6,170 | 150,933 | - | 503,127 | 756,869 |
| Investment property in respect of yield-dependent | |||||||
| contracts | - | - | - | - | - 1,839,576 |
1,839,576 | |
| Investment property - other | - | - | - | - | - | 2,728,710 | 2,728,710 |
| - | - | - | - | - | 2,531,659 | 2,531,659 | |
| Reinsurance assets | |||||||
| Credit for purchase of securities | 374,000 | - | 29,000 | - | - | - | 403,000 |
| Current tax assets | - | 6,226 | - | - | - | 196 | 6,422 |
| Receivables and debit balances | 129,220 | - | - | - | - | 400,572 | 529,792 |
| Premiums collectible | - | - | - | - | - | 651,825 | 651,825 |
| Financial investments in respect of yield | |||||||
| dependent contracts | - | - | - | - | - 65,570,447 |
65,570,447 | |
| Financial investments for holders of bonds, | |||||||
| ETNs, short ETNs, composite ETNs, deposit | |||||||
| certificates and structured bonds | - | - | - | - 239,000 |
- | 239,000 | |
| Liquid debt assets | 12,809 | 29,326 | 2,067 | - | - | 8,051,266 | 8,095,468 |
| Non-liquid debt assets | 579,900 | 195,392 | - | - | - | 13,231,897 | 14,007,189 |
| Shares | - | - | - | 39,520 | - | 1,860,473 | 1,899,993 |
| Other | 21,597 | 511 | - | 25,297 | - | 3,200,064 | 3,247,469 |
| Cash and cash equivalents in respect of yield | |||||||
| dependent contracts | - | - | - | - | - 10,464,216 |
10,464,216 | |
| Other cash and cash equivalents | 557,159 | - | 26,596 | - | - | 962,148 | 1,545,903 |
| Total assets | 1,756,005 | 246,774 | 63,833 | 1,423,010 | 239,000 | 115,435,183 | 119,163,805 |
| Liabilities in respect of insurance contracts and | |||||||
| non-yield-dependent investment contracts | - | - | - | - | - 23,469,887 |
23,469,887 | |
| Liabilities in respect of insurance contracts and | |||||||
| yield-dependent investment contracts | - | - | - | - | - 76,856,913 |
76,856,913 | |
| Liabilities in respect of deferred taxes | - | - | - | 50,567 | - | 847,237 | 897,804 |
| Liability for employee benefits, net | 14,035 | - | - | - | - | 45,327 | 59,362 |
| Liability in respect of current taxes | - | 20,422 | - | - | - | 43,022 | 63,444 |
| Payables and credit balances | 228,498 | - | - | - | - | 2,224,353 | 2,452,851 |
| Liabilities for bonds, ETNs, short ETNs, | |||||||
| composite ETNs and structured bonds | - | - | - | - 238,000 |
- | 238,000 | |
| Financial liabilities | 1,267,180 | 864,958 | 45,500 | 8,000 | - | 4,858,076 | 7,043,714 |
| Total liabilities | 1,509,713 | 885,380 | 45,500 | 58,567 | 238,000 | 108,344,815 | 111,081,975 |
| Total exposure | 246,292 | (638,606) | 18,333 | 1,364,443 | 1,000 | 7,090,368 | 8,081,830 |

Amendment No. 3 to the Securities Regulations (Periodic and Immediate Reports), 2009 (hereinafter - "ISOX"), which deals with internal controls over financial reporting and the disclosure thereof (hereinafter - the "Regulations"), was published in December 2009. The amendment enacts a number of changes aimed at improving the quality of financial reporting and disclosure by reporting corporations.
As from the publication date of the ISOX amendment, and as set out in the Company's previous Reports of the Board of Directors, the Company has acted and is acting on an ongoing basis to implement the required procedure in The Phoenix Group in accordance with the provisions of the ISOX amendment. In accordance with the provisions of the ISOX amendment, the Company opted to implement to the internal controls of all of its consolidated institutional entities the provisions of the circulars of the Commissioner of the Capital Market, Insurance and Savings applicable thereto - the Institutional Entities Circular 2009-9-10, "Management's Responsibility for Internal Controls over Financial Reporting"; Institutional Entities Circular 2010-9-6, "Management's Responsibility for Internal Controls over Financial Reporting - Amendment"; Circular 2010-9-7 "Internal Controls over Financial Reporting - Statements, Reports and Disclosures"; Circular 2012-9-5 "Internal Controls over Financial Reporting - Statements, Reports, Disclosures and Management's Responsibility for Internal Controls over Financial Reporting - Amendments"; and Circular 2015-9-15, "Internal Controls over Financial Reporting - Statements, Reports, Disclosures and Management's Responsibility for Internal Controls over Financial Reporting - Amendments" (hereinafter - "Management's Responsibility Circulars").
The reports and statements required in accordance with the ISOX amendment are attached below to the periodic financial statements, please see Part 5 - Report on the Effectiveness of Internal Controls over Financial Reporting and Disclosure.
The processes relating to the activities of institutional entities are also addressed in the Insurance Commissioner's Circulars, please see Section 8.1.2. below.
Alongside the process described in Section 8.1.1 above, The Phoenix Group's institutional entities apply the provisions of Management's Responsibility Circulars pertaining to controls and procedures regarding disclosure and internal controls over financial reporting of an institutional entity, and implement the procedures required in connection therewith, as described below; this is done in accordance with the stages and dates set out in the abovementioned circulars and in collaboration with external consultants engaged for that purpose. As part of this process, the Group's institutional entities adopted the internal control model of COSO - the Committee of Sponsoring Organization of the Treadway Commission - which is a generally accepted framework for assessment of internal controls.
Managements of the institutional entities, together with their CEOs and CFOs, assessed the effectiveness of the controls and procedures concerning the said institutional entities' disclosure in their financial statements as of the end of the period covered in this report. Based on this assessment, the CEOs and CFOs of the institutional entities in The Phoenix Group concluded that, as of the end of this period, the controls and procedures as to the institutional entities' disclosure are sufficiently effective for recording, processing, summarizing, and reporting the information that the institutional entities are required to disclose in their quarterly report in accordance with the provisions of the law and the reporting provisions set by the Commissioner of the Capital Market, Insurance, and Savings and on the date set out in these provisions.
During the quarter ending June 30, 2021, no changes took place in the internal control over financial reporting of the Group's institutional entities that had a material effect, or is expected to have a material effect, on the institutional entities' internal control over financial reporting. Furthermore, the Group's institutional entities are improving and streamlining processes and/or internal controls and/or customer service.
The reports and statements relating to the relevant processes are attached to the financial statements of The Phoenix Group's institutional entities, in accordance with the provisions of Management's Responsibility Circulars.
For further details regarding events subsequent to the balance sheet date, please see Note 9 to the Financial Statements.
| Series/issuance date | Bonds Series 3 | Bonds Series 4 | Bonds Series 5 |
|---|---|---|---|
| Rating agency | Midroog / Ma'alot | Midroog / Ma'alot | Midroog / Ma'alot |
| Rating as of the report date |
Aa3.il ilAA /- | Aa3.il ilAA /- | Aa3.il ilAA /- |
| Par value on issuance date |
NIS 272,191,000 | NIS 391,384,000 | NIS 822,616,000 |
| Interest type | Non-linked | Non-linked | CPI-linked |
| Nominal interest | 2.22% | The Bank of Israel's variable quarterly interest rate plus a 1.28% spread |
0.44% |
| Effective interest rate on issuance date |
Approximates the nominal interest |
1.7% | 0.55% |
| Listed on the TASE | Yes | Yes | Yes |
| Principal payment dates | 5 equal annual installments of 16.66% on July 31 of each of the years 2022 through 2026, and one installment of 16.7% on July 31 2027. |
2 equal annual installments of 12% on July 31 of each of the years 2020 and 2021 and 4 equal annual installments of 19% on July 31 of each of the years 2025 through 2028. |
3 equal annual installments of 4% on July 1 of each of the years 2022 through 2024, one installment of 28% on May 1 2028, and 2 equal annual installments of 30% on May 1 of each of the years 2029 through 2030. |
| Interest payment dates | Semi-annual interest on January 31 and July 31 |
Quarterly interest on January 31, April 30, July 31, and October 31 |
Semi-annual interest on May 1 and November 1 |
| Nominal p.v. as of September 30, 2021 |
NIS 272 million | NIS 338 million | NIS 822 million |
| CPI-linked nominal p.v. as of September 30, 2021 |
NIS 272 million | NIS 338 million | NIS 839 million |
| Carrying amount of bonds' outstanding balances as of September 30, 2021 |
NIS 271 million | NIS 336 million | NIS 826 million |
| Carrying amount of interest payable as of September 30, 2021 |
NIS 1 million | NIS 0.8 million | NIS 1.7 million |
| Market value as of September 30, 2021 (*) |
NIS 285 million | NIS 342 million | NIS 877 million |
| Series' materiality | The series is material as this term is defined in Regulation 10(b)13(a) of the Securities Regulations (Periodic and Immediate Reports), 1970. |
The series is material as this term is defined in Regulation 10(b)13(a) of the Securities Regulations (Periodic and Immediate Reports), 1970. |
The series is material as this term is defined in Regulation 10(b)13(a) of the Securities Regulations (Periodic and Immediate Reports), 1970. |
(*) The market value includes interest accrued as of September 30, 2021.
As part of the deed of trust of the Company's Series 3 Bonds, the Company undertook not to place a general floating charge on its assets as long as Series 3 bonds are not repaid in full, unless it obtained the bondholders' consent in advance and placed on that date a lien of the same rank in favor of Series 3 bondholders. Furthermore, with respect to Series 3 bonds, the Company assumed restrictions on distribution of dividends and expansion of the Bonds (Series 3); the Company also undertook to comply with financial covenants whereby its shareholders' equity will not fall below NIS 2.5 billion for two consecutive quarters, and that the Company's net financial debt to total assets ratio will not exceed 50% for two consecutive quarters. For further details, please see the Shelf Offering Report dated January 22 2018.
As part of the deed of trust of the Company's Series 4 bonds, the Company undertook not to place a general floating charge on its assets as long as Series 4 bonds are not repaid in full, unless it has obtained the bondholders' consent in advance and placed on that date a lien of the same rank in favor of Series 4 bondholders. Furthermore, with respect to Series 4 bonds, the Company assumed restrictions on distribution of dividends and expansion of the Bonds (Series 4); the Company also undertook to comply with financial covenants whereby its shareholders' equity will not fall below NIS 2.9 billion for two consecutive quarters, and that the Company's net financial debt to total assets ratio will not exceed 50% for two consecutive quarters. For further details, please see the Shelf Offering Report dated May 7 2019.
As part of the deed of trust of the Company's Series 5 Bonds, the Company undertook not to place a general floating charge on its assets as long as Series 5 bonds are not repaid in full, unless it has obtained the bondholders' consent in advance and placed on that date a lien of the same rank in favor of Series 5 bondholders.
Furthermore, with respect to Series 5 bonds, the Company assumed restrictions on dividend distribution; the Company also undertook to comply with financial covenants whereby its shareholders' equity will not fall below NIS 3.2 billion for two consecutive quarters, and that the Company's net financial debt to total assets ratio will not exceed 50% for two consecutive quarters. In addition, a mechanism for adjusting the rate of change in interest rate due to noncompliance with financial covenants was set: In the event that the Company's shareholders' equity falls below NIS 3.5 billion, the annual interest rate will increase by the rate set in Section 5.9 of the Deed of Trust. For further details, please see the shelf offering report dated February 20, 2020.
As of balance sheet date, the Company complies with the financial covenants described above. The net financial debt ratio as of September 30, 2021 was approximately 5% (including Series N bonds issued by The Phoenix Insurance through Phoenix Capital Raising), and the Company's shareholders' equity as per its separate financial statements as of September 30, 2021, was approximately NIS 9,087 million, which is higher than the above required shareholders' equity.
For further details – please see Note 26 to the Company's financial statements as of December 31, 2020.
The members of the Board of Directors thank the Company's management, employees and agents for their contribution to the Company.
Benjamin Gabbay Chairman of the Board of Directors
Eyal Ben Simon Chief Executive Officer
November 29, 2021
Condensed Consolidated Interim Financial Statements
Part 2

| Page | |
|---|---|
| Review Report of the Independent Auditors 2-3 |
|
| Condensed Consolidated Interim Statements of Financial Position 4-5 |
|
| Condensed Consolidated Interim Income Statements 6 |
|
| Condensed Consolidated interim Statements of Comprehensive Income 7 |
|
| Condensed Consolidated Interim Statements of Changes in Equity 8-12 |
|
| Condensed Consolidated Interim Statements of Cash Flow 13-15 |
|
| Notes to the Condensed Consolidated Interim Financial Statements 16-115 |
|
| Appendix to the Condensed Consolidated Interim Financial Statements 116-119 |
|


Kost Forer Gabbay & Kasierer Menachem Begin Road 144A, Tel Aviv 6492102 Tel. +972-3-6232525 Fax +972-3-5622555 ey.com
We have reviewed the accompanying financial information of The Phoenix Holdings Ltd. and subsidiaries ("the Company"), the condensed consolidated statement of financial statement of financial position as of September 30, 2021 the related condensed consolidated statements of profit or loss, comprehensive income, changes in equity and cash flows for the nine and three months periods then ended. The Company's Board of Directors and management are responsible for the preparation and presentation of interim financial information for these interim periods in accordance with IAS 34, "Interim Financial Reporting", and are responsible for the disclosure requirements set by the Commissioner of the Capital Market, Insurance and Savings and in accordance with the Financial Services (Insurance) Supervision Law, 1981 and they are also responsible for preparing financial information for these interim periods under Chapter D of the Securities Regulations (Periodic and Immediate Reports), 1970, insofar as these regulations apply to a corporation that consolidates insurance companies. Our responsibility is to express a conclusion regarding the financial information for these interim periods based on our review.
We did not review the condensed interim financial information of certain subsidiaries, whose assets included in consolidation constitute approximately 1% of a total consolidated assets as of September 30, 2021 and whose revenues included in consolidation constitute approximately 1.1% and 2.9% of total consolidated revenues for the nine and three months periods then ended, respectively. Furthermore, we did not review the condensed interim financial information of certain companies accounted for at equity. The investment in which, at equity, amounted to approximately NIS 185,719 thousand as of September 30, 2021 and the Company's share of their earnings (losses) amounted to approximately NIS 24,030 thousand and NIS 17,043 thousand for the nine and three months periods then ended, respectively. The condensed interim financial information of those companies was reviewed by other auditors, whose review reports have been furnished to us, and our conclusion, insofar as it relates to financial information in respect of those companies, is based on the review reports of the other auditors.
We conducted our review in accordance with Review Standard (Israel) 2410 of the Institute of Certified Public Accountants in Israel, "Review of Interim Financial Information Performed by the Independent Auditor of the Entity". A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit performed pursuant to Israeli GAAP and, as a result, does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.
Based on our review and the review reports of other auditors, nothing has come to our attention that

causes us to believe that the accompanying interim financial information is not prepared, in all material respects, in accordance with IAS 34 and in accordance with the disclosure requirements prescribed by the Commissioner of the Capital Market, Insurance and Savings, pursuant to the Financial Services Supervision Law (Insurance), 1981.
In addition to that which is stated in the previous paragraph, based on our review and the review reports of other auditors, nothing has come to our attention that causes us to believe that the abovementioned financial information does not comply, in all material respects, with the disclosure provisions of Chapter D of the Israel Securities Regulations (Periodic and Immediate Reports), 1970, insofar as these regulations apply to a corporation consolidating insurance companies.
Without qualifying the above conclusion, we draw attention to Note 7 to the financial statements regarding exposure to contingent liabilities.
Tel Aviv, Kost Forer Gabbay & Kasierer November 29, 2021 Certified Public Accountants

| Sep. 30, 2021 Sep. 30, 2020 Unaudited Note NIS thousand |
Dec. 31, 2020 Audited |
|---|---|
| Assets | |
| Intangible assets 4 2,683,457 1,794,660 |
2,016,668 |
| Deferred tax assets 59,221 43,521 |
55,104 |
| Deferred acquisition costs 1,938,227 1,716,704 |
1,712,630 |
| Property, plant & equipment 854,057 803,857 |
861,865 |
| Investments in associates 4B 578,949 749,981 |
756,869 |
| Investment property in respect of yield-dependent | |
| contracts 1,982,330 1,758,996 |
1,839,576 |
| Investment property - other 1E 1,083,581 2,665,173 |
2,728,710 |
| Reinsurance assets 2,710,526 2,479,189 |
2,531,659 |
| Credit for purchase of securities 473,000 347,000 |
403,000 |
| Current tax assets 54,076 35,987 |
6,422 |
| Receivables and debit balances 615,325 449,032 |
529,792 |
| Premiums collectible 737,969 706,264 |
651,825 |
| Credit assets in respect of factoring, clearing and | |
| financing 4B, 5C 2,134,463 - |
- |
| Held-for-sale assets of disposal group 1E 1,872,096 - |
- |
| Financial investments in respect of yield-dependent | |
| contracts 5A 76,032,702 59,584,985 |
65,570,447 |
| Assets for holders of bonds, ETFs, short ETFs, | |
| composite ETNs, deposit certificates and structured bonds. 210,000 252,000 |
239,000 |
| Other financial investments: | |
| Liquid debt assets 7,658,265 8,332,948 |
8,095,468 |
| Illiquid debt assets 13,810,971 13,730,982 |
14,007,189 |
| Shares 2,502,377 1,652,366 |
1,899,993 |
| 3,893,833 2,743,784 Other |
3,247,469 |
| 27,865,446 26,460,080 Total other financial investments 5B |
27,250,119 |
| Cash and cash equivalents in respect of yield | |
| dependent contracts 12,603,655 10,063,324 |
10,464,216 |
| 2,398,980 1,709,539 Other cash and cash equivalents |
1,545,903 |
| 136,888,060 111,620,292 Total assets |
119,163,805 |
| Total assets in respect of yield-dependent 90,808,508 71,617,260 contracts |
78,034,084 |

| As of | |||||||
|---|---|---|---|---|---|---|---|
| Sep. 30, 2021 | Dec. 31, 2020 | ||||||
| Unaudited | Audited | ||||||
| Note | |||||||
| Equity | |||||||
| Share capital | 310,215 | 309,951 | 309,951 | ||||
| Premium and capital reserves in respect of shares | 845,812 | 826,010 | 833,592 | ||||
| Treasury shares | 8 M | (99,769) | - | (26,411) | |||
| Capital reserves | 1,117,973 | 700,952 | 913,036 | ||||
| Retained earnings | 6,913,182 | 5,290,820 | 5,939,754 | ||||
| Total equity attributed to the Company's shareholders |
9,087,413 | 7,127,733 | 7,969,922 | ||||
| Non-controlling interests | 271,910 | 134,471 | 111,908 | ||||
| Total equity | 9,359,323 | 7,262,204 | 8,081,830 | ||||
| Liabilities | |||||||
| Liabilities in respect of insurance contracts and non yield-dependent investment contracts |
24,694,118 | 23,405,142 | 23,469,887 | ||||
| Liabilities in respect of insurance contracts and yield dependent investment contracts |
89,280,728 | 71,098,973 | 76,856,913 | ||||
| Liabilities in respect of deferred taxes | 837,506 | 653,631 | 897,804 | ||||
| Liability for employee benefits, net | 60,927 | 54,624 | 59,362 | ||||
| Liability in respect of current taxes | 25,852 | 18,815 | 63,444 | ||||
| Payables and credit balances | 2,642,763 | 2,192,524 | 2,452,851 | ||||
| Held-for-sale liabilities of disposal group (please see Note 1E) |
1E, 4A | 904,542 | - | - | |||
| Liabilities in respect of bonds, ETFs, short ETNs, composite ETNs, deposit certificates and structured bonds |
208,000 | 250,000 | 238,000 | ||||
| Financial liabilities | 4B, 5D |
8,874,301 | 6,684,379 | 7,043,714 | |||
| Total liabilities | 127,528,737 | 104,358,088 | 111,081,975 | ||||
| Total equity and liabilities | 136,888,060 | 111,620,292 | 119,163,805 | ||||
Eli Schwartz Eyal Ben Simon Benjamin Gabbay Executive Vice President, CFO Chief Executive Officer Chairman of the Board of
Directors
Date the financial statements were approved: November 29, 2021

| For the nine months ended September 30 |
For the three months ended September 30 |
For the year ended December 31 |
|||
|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2020 | |
| Audited | |||||
| Premiums earned, gross | 8,198,838 | 7,800,186 | 2,837,418 | 2,551,986 | 10,382,652 |
| Premiums earned by reinsurers | 987,866 | 1,002,469 | 340,633 | 324,262 | 1,328,978 |
| Premiums earned - retention | 7,210,972 | 6,797,717 | 2,496,785 | 2,227,724 | 9,053,674 |
| Gains (losses) on investments, net and finance income |
10,000,420 | (846,935) | 1,856,087 | 3,333,706 | 5,479,706 |
| Income from management fees (see Note 4A) |
1,419,051 | 787,006 | 403,500 | 260,024 | 1,357,189 |
| Income from fees and commissions | 513,328 | 416,063 | 174,657 | 140,825 | 556,051 |
| Income from other financial services | 115,000 | 125,000 | 39,000 | 35,000 | 159,000 |
| Income from factoring and clearing (see Note 4B) |
24,959 | - | 24,959 | - | - |
| Other income | 280,993 | 42,782 | 17,642 | 9,487 | 131,846 |
| 19,564,723 | 7,321,633 | 5,012,630 | 6,006,766 | 16,737,466 | |
| Total income Payments and change in liabilities in respect of insurance contracts and investment contracts, gross |
15,577,258 | 4,780,090 | 3,741,452 | 4,996,650 | 12,529,564 |
| Reinsurers' share in payments and in changes in liabilities in respect of insurance contracts |
544,829 | 644,547 | 237,138 | 158,802 | 826,690 |
| Payments and change in liabilities in respect of insurance contracts and investment contracts - retention |
15,032,429 | 4,135,543 | 3,504,314 | 4,837,848 | 11,702,874 |
| Fees and commissions, marketing expenses and other purchase expenses |
1,251,205 | 1,321,440 | 434,876 | 434,243 | 1,750,103 |
| General and administrative expenses | 1,215,914 | 971,299 | 427,171 | 323,771 | 1,360,028 |
| Other expenses | 54,056 | 26,680 | 26,133 | 5,530 | 54,885 |
| Finance expenses | 160,213 | 115,577 | 56,780 | 60,651 | 146,509 |
| Total expenses | 17,713,817 | 6,570,539 | 4,449,274 | 5,662,043 | 15,014,399 |
| Company's share in the net results of investees |
48,362 | 20,606 | 25,136 | (276) | 39,697 |
| Profit before taxes on income | 1,899,268 | 771,700 | 588,492 | 344,447 | 1,762,764 |
| Taxes on income | 506,971 | 220,160 | 147,549 | 96,552 | 553,829 |
| 1,392,297 | 551,540 | 440,943 | 247,895 | 1,208,935 | |
| Profit Attributed to: |
|||||
| The Company's shareholders | 1,351,766 | 520,924 | 423,514 | 238,275 | 1,169,023 |
| Non-controlling interests | 40,531 | 30,616 | 17,429 | 9,620 | 39,912 |
| Profit | 1,392,297 | 551,540 | 440,943 | 247,895 | 1,208,935 |
| Earnings per share attributable to the Company's shareholders (in NIS): |
|||||
| Basic earnings per share Earnings per ordinary share of NIS 1 par value (NIS) |
5.33 | 2.03 | 1.63 | 0.93 | 4.57 |
| Diluted earnings per share | |||||
| Earnings per ordinary share of NIS 1 par value (NIS) |
5.26 | 2.03 | 1.60 | 0.93 | 4.57 |

| For the nine months ended September 30 |
For the three months ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2020 | ||
| Unaudited | Unaudited | Audited | ||||
| NIS thousand | ||||||
| Profit Other comprehensive income (loss): |
1,392,297 | 551,540 | 440,943 | 247,895 | 1,208,935 | |
| Amounts that will be or that have been reclassified to profit or loss when specific conditions are met Net change in fair value of |
||||||
| financial assets classified as available for sale, carried to capital reserves |
784,837 | (55,526) | 88,713 | 217,048 | 455,703 | |
| Net change in fair value of financial assets classified as available for sale, carried to the |
||||||
| income statement Impairment loss of financial assets classified as available for sale, carried to the income statement |
(550,538) 90,815 |
(305,394) 308,680 |
(157,120) 49,779 |
(117,448) 21,083 |
(516,761) 324,220 |
|
| Company's share in other comprehensive income (loss), net, of equity-accounted companies |
(8,190) | 6,711 | (5,695) | 5,177 | (3,412) | |
| Tax effect | (111,455) | 17,438 | 5,202 | (41,139) | (89,697) | |
| Total components of net other comprehensive income (loss) subsequently reclassified to profit or loss |
205,469 | (28,091) | (19,121) | 84,721 | 170,053 | |
| Amounts that shall not be subsequently reclassified to profit or loss |
||||||
| Revaluation of property, plant and equipment |
- | 1,621 | - | - | 17,314 | |
| Actuarial loss in respect of defined benefit plans |
- | - | - | - | 497 | |
| Tax effect Total components of other comprehensive income, net, that shall not be subsequently |
- - |
(373) 1,248 |
- - |
- - |
(4,190) 13,621 |
|
| reclassified to profit or loss Total other comprehensive |
205,469 | (26,843) | (19,121) | 84,721 | 183,674 | |
| income (loss), net Total comprehensive income for the period |
1,597,766 | 524,697 | 421,822 | 332,616 | 1,392,609 | |
| Attributed to: | ||||||
| The Company's shareholders | 1,557,235 | 494,081 | 404,393 | 322,996 | 1,352,697 | |
| Non-controlling interests | 40,531 | 30,616 | 17,429 | 9,620 | 39,912 | |
| Comprehensive income | 1,597,766 | 524,697 | 421,822 | 332,616 | 1,392,609 |

| Attributed to Company's shareholders | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Premium and capital reserves in respect Share of capital shares |
Treasury shares |
Capital reserve from transactions with non Retained controlling earnings interests |
Capital reserve from Capital transaction reserve with from controlling share shareholder based - bonus payment |
Principal from Revaluation translation differences |
Capital reserve in respect of available for-sale assets |
Total | Non controlling interests |
Total equity |
|||||
| NIS thousand | |||||||||||||
| Balance on January 1, 2021 (audited) Net income |
309,951 - |
833,592 - |
(26,411) - |
5,939,754 1,351,766 |
(43,622) - |
11,000 - |
44,943 - |
114,614 - |
(23,338) - |
809,439 - |
7,969,922 1,351,766 |
111,908 40,531 |
8,081,830 1,392,297 |
| Other comprehensive income (loss) | - | - | - | - | - | - | - | - | (8,190) | 213,659 | 205,469 | - | 205,469 |
| Total comprehensive income (loss) Share-based payment |
- - |
- 10,176 |
- - |
1,351,766 - |
- - |
- - |
- 6,922 |
- - |
(8,190) - |
213,659 - |
1,557,235 17,098 |
40,531 - |
1,597,766 17,098 |
| Dividend paid to non-controlling interests Purchase of treasury shares (see Note |
- | - | - | - | - | - | - | - | - | - | - | (7,889) | (7,889) |
| 8L) Commencement of consolidation |
- | - | (73,358) | - | - | - | - | - | - | - | (73,358) | (73,358) | |
| (please see Note 4) | - | - | - | - | - | - | - | - | - | - | - | 123,876 | 123,876 |
| Exercise of employee options Transfer from revaluation reserve in respect of revaluation of property, plant and equipment, at the |
264 | 2,044 | - | - | - | - | (2,308) | - | - | - | - | - | - |
| depreciation amount Cash dividend (see Note 8J) |
- - |
- - |
- - |
1,662 (380,000) |
- - |
- - |
- - |
(1,662) - |
- - |
- - |
- (380,000) |
- - |
- (380,000) |
| Allocation of shares of a consolidated subsidiary to minority interests |
- | - | - | - | (3,484) | - | - | - | - | - | (3,484) | 3,484 | - |
| As of September 30, 2021 (unaudited) |
310,215 | 845,812 | (99,769) | 6,913,182 | (47,106) | 11,000 | 49,557 | 112,952 | (31,528) | 1,023,098 | 9,087,413 | 271,910 | 9,359,323 |

| Attributed to Company's shareholders | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Share capital |
Premium and capital reserves in respect of shares |
Retained earnings |
Capital reserve from transactions with non controlling interests |
Capital reserve from transaction with controlling shareholder - bonus |
Capital reserve from share based payment |
Revaluation reserve |
Principal from translation differences |
Capital reserve in respect of available for-sale assets |
Total | Non controlling interests |
Total equity | |
| NIS thousand | ||||||||||||
| Balance on January 1, 2020 (audited) |
309,951 | 830,437 | 4,768,261 | (43,622) | 11,000 | 40,047 | 103,463 | (19,926) | 635,974 | 6,635,585 | 106,939 | 6,742,524 |
| Net income | - | - | 520,924 | - | - | - | - | - | - | 520,924 | 30,616 | 551,540 |
| Other comprehensive income (loss) |
- | - | - | - | - | - | 1,248 | 6,711 | (34,802) | (26,843) | - | (26,843) |
| Total comprehensive income (loss) |
- | - | 520,924 | - | - | - | 1,248 | 6,711 | (34,802) | 494,081 | 30,616 | 524,697 |
| Share-based payment | - | (4,427) | - | - | 2,494 | - | - | - | (1,933) | - | (1,933) | |
| Dividend paid to non controlling interests |
- | - | - | - | - | - | - | - | - | - | (3,084) | (3,084) |
| Transfer from revaluation reserve in respect of revaluation of property, plant and equipment, at the depreciation amount |
- | - | 1,635 | - | - | - | (1,635) | - | - | - | - | - |
| As of September 30, 2020 (unaudited) |
309,951 | 826,010 | 5,290,820 | (43,622) | 11,000 | 42,541 | 103,076 | (13,215) | 601,172 | 7,127,733 | 134,471 | 7,262,204 |

| Attributed to Company's shareholders | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Share capital |
Premium and capital reserves in respect of shares |
Treasury shares |
Retained earnings |
Capital reserve from transactions with non controlling interests |
Capital reserve from transaction with controlling shareholder - bonus |
Capital reserve from share based payment |
Revaluation reserve |
Principal from translation differences |
Capital reserve in respect of available for-sale assets |
Total | Non controlling interests |
Total equity |
|
| NIS thousand | |||||||||||||
| Balance on July 1, 2021 (unaudited) Net income Other comprehensive |
310,059 - |
839,186 - |
(93,271) - |
6,489,114 423,514 |
(43,622) - |
11,000 - |
48,194 - |
113,506 - |
(25,833) - |
1,036,524 - |
8,684,857 423,514 |
249,162 17,429 |
8,934,019 440,943 |
| loss | - | - | - | - | - | - | - | - | (5,695) | (13,426) | (19,121) | - | (19,121) |
| Total comprehensive income (loss) Share-based payment |
- - |
- 5,538 |
- - |
423,514 - |
- - |
- - |
- 2,607 |
- - |
(5,695) - |
(13,426) - |
404,393 8,145 |
17,429 - |
421,822 8,145 |
| Dividend to non controlling interests Purchase of treasury |
- | - | - | - | - | - | - | - | - | - | - | (340) | (340) |
| shares (see Note 8L) Commencement of |
- | - | (6,498) | - | - | - | - | - | - | - | (6,498) | - | (6,498) |
| consolidation (please see Note 4) Exercise of employee |
- | - | - | - | - | - | - | - | - | - | - | 2,175 | 2,175 |
| options Allocation of shares of a consolidated subsidiary to minority |
156 | 1,088 | - | - | - | - | (1,244) | - | - | - | - | - | - |
| interests Transfer from revaluation reserve in respect of revaluation of property, plant and equipment, at the |
- | - | - | - | (3,484) | - | - | - | - | - | (3,484) | 3,484 | - |
| depreciation amount | - | - | - | 554 | - | - | - | (554) | - | - | - | - | - |
| As of September 30, 2021 (unaudited) |
310,215 | 845,812 | (99,769) | 6,913,182 | (47,106) | 11,000 | 49,557 | 112,952 | (31,528) | 1,023,098 | 9,087,413 | 271,910 | 9,359,323 |
The Phoenix Holdings Ltd. 2-10

| Attributed to Company's shareholders | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Share capital |
Premium and capital reserves in respect of shares |
Retained earnings |
Capital reserve from transactions with non controlling interests |
Capital reserve from transaction with controlling shareholder - bonus |
Capital reserve from share based payment |
Revaluation reserve |
Principal from translation differences |
Capital reserve in respect of available for-sale assets |
Total | Non controlling interests |
Total equity | |
| NIS thousand | ||||||||||||
| Balance on July 1, 2020 (unaudited) Net income |
309,951 - |
823,281 - |
5,052,000 238,275 |
(43,622) - |
11,000 - |
41,623 - |
103,621 | (18,392) - |
521,628 - |
6,801,090 238,275 |
125,014 9,620 |
6,926,104 247,895 |
| Other comprehensive income | - | - | - | - | - | - | - | 5,177 | 79,544 | 84,721 | - | 84,721 |
| Total comprehensive income | - | - | 238,275 | - | - | - | - | 5,177 | 79,544 | 322,996 | 9,620 | 332,616 |
| Share-based payment Dividend to non-controlling interests Transfer from revaluation reserve in respect of revaluation of property, plant and equipment, at the depreciation amount |
- | 2,729 | - | - | - | 918 | - | - | - | 3,647 | - | 3,647 |
| - | - | - | - | - | - | - | - | - | - | (163) | (163) | |
| - | - | 545 | - | - | - | (545) | - | - | - | - | - | |
| As of September 30, 2020 (unaudited) |
309,951 | 826,010 | 5,290,820 | (43,622) | 11,000 | 42,541 | 103,076 | (13,215) | 601,172 | 7,127,733 | 134,471 | 7,262,204 |
-

| Attributed to Company's shareholders | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Share capital |
Premium and capital reserves in respect of shares |
Treasury shares |
Retained earnings |
Capital reserve from transactions with non controlling interests |
Capital reserve from transactions with controlling shareholders |
Capital reserve from share based payment |
Revaluation reserve |
Principal from translation differences |
Capital reserve in respect of available for-sale assets |
Total | Non controlling interests |
Total equity | |
| NIS thousand | |||||||||||||
| Balance on January 1, 2020 (audited) Net income Other comprehensive income (loss) |
309,951 - - |
830,437 - - |
- - - |
4,768,261 1,169,023 290 |
(43,622) - - |
11,000 - - |
40,047 - - |
103,463 - 13,331 |
(19,926) - (3,412) |
635,974 - 173,465 |
6,635,585 1,169,023 183,674 |
106,939 39,912 - |
6,742,524 1,208,935 183,674 |
| Total comprehensive income (loss) Transfer from revaluation reserve in respect of revaluation of property, plant, and |
- | - | - | 1,169,313 | - | - | - | 13,331 | (3,412) | 173,465 | 1,352,697 | 39,912 | 1,392,609 |
| equipment, at the depreciation amount |
- | - | - | 2,180 | - | - | - | (2,180) | - | - | - | - | - |
| Share-based payment | - | 3,155 | - | - | - | - | 4,896 | - | - | - | 8,051 | - | 8,051 |
| Dividend paid to non controlling interests Acquisition of |
- | - | - | - | - | - | - | - | - | - | - | (31,971) | (31,971) |
| treasury shares Acquisition of non |
- | - | (26,411) | - | - | - | - | - | - | - | (26,411) | - | (26,411) |
| controlling interests | - | - | - | - | - | - | - | - | - | (3,000) | (3,000) | ||
| Commencement of consolidation |
- | - | - | - | - | - | - | - | - | - | - | 28 | 28 |
| Balance on December 31, 2020 (audited) |
309,951 | 833,592 | (26,411) | 5,939,754 | (43,622) | 11,000 | 44,943 | 114,614 | (23,338) | 809,439 | 7,969,922 | 111,908 | 8,081,830 |

| For the nine months ended September 30 |
For the three months ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2020 | ||
| Unaudited | Audited | |||||
| Appendix | ||||||
| Cash flows from operating activities | ||||||
| Net income for the period | 1,392,297 | 551,540 | 440,943 | 247,895 | 1,208,935 | |
| Adjustments required to present cash flows from operating activities |
(a) | 2,123,826 | 3,760,056 | 1,171,717 | 494,800 | 3,562,529 |
| Net cash provided by operating activities |
3,516,123 | 4,311,596 | 1,612,660 | 742,695 | 4,771,464 | |
| Cash flows from investing activities | ||||||
| Purchase of property, plant and equipment |
(45,191) | (79,011) | (15,736) | (10,959) | (137,587) | |
| Proceeds from disposal of property, plant and equipment |
- | - | - | - | 1,158 | |
| Investment in associates | (21,184) | (42,523) | (2,686) | (10,248) | (44,845) | |
| Dividend from associates | 19,146 | 11,503 | 1,022 | 6,263 | 13,089 | |
| Receipt (repayment) of a loan from an associate |
90 | (534) | - | (152) | (8,173) | |
| Acquisition of companies consolidated for the first time (*) |
(b) | (471,938) | (39,958) | (14,062) | - | (86,665) |
| Acquisition of minority interest in a consolidated subsidiary |
- | - | - | - | (3,000) | |
| Proceeds from disposal of investment in an associate |
24,897 | 19,747 | 24,897 | 302 | 19,746 | |
| Acquisition and capitalization of intangible assets costs |
(184,499) | (152,723) | (78,924) | (54,526) | (233,430) | |
| Disposal of intangible assets | 55,329 | - | 55,329 | - | - | |
| Net cash used in investing activities | (623,350) | (283,499) | (30,160) | (69,320) | (479,707) | |
| Cash flows from financing activities | ||||||
| Dividend to shareholders | (380,000) | - | - | - | - | |
| Acquisition of Company shares | (73,358) | - | (6,498) | - | (26,411) | |
| Change in liability for REPO, net | 2,552 | 338,006 | (1,203) | (13,471) | 388,837 | |
| Change in short term credit from banks, net |
92,000 | (10,000) | 83,000 | 11,000 | (21,000) | |
| Repayment of financial liabilities | (187,968) | (479,102) | (184,269) | (360,791) | (479,024) | |
| Repayment of lease liability principal |
(31,543) | (30,631) | (16,707) | (10,096) | (41,646) | |
| Assumption of financial liability | 691,304 | 585,433 | 342,847 | 367,922 | 585,433 | |
| Dividend to non-controlling interests in a consolidated subsidiary |
(7,889) | (3,084) | (340) | (163) | (31,971) | |
| Repayment of contingent liability in | ||||||
| respect of a put option to non controlling interests |
(5,355) | - | - | - | - | |
| Net cash provided by (used in) financing activities |
99,743 | 400,622 | 216,830 | (5,599) | 374,218 | |
| Increase in cash and cash equivalents |
2,992,516 | 4,428,719 | 1,799,330 | 667,776 | 4,665,975 | |
| Balance of cash and cash equivalents at beginning of period |
(c) | 12,010,119 | 7,344,144 | 13,203,305 | 11,105,087 | 7,344,144 |
| Balance of cash and cash equivalents at end of period |
(c) | 15,002,635 | 11,772,863 | 15,002,635 | 11,772,863 | 12,010,119 |
(*) For further information, please see Note 4.

| For the nine months ended September 30 |
For the three months ended September 30 |
For the year ended December 31 |
|||
|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2020 | |
| Unaudited | Audited | ||||
| NIS thousand | |||||
| Adjustments required to present cash flows from | |||||
| operating activities: | |||||
| Items not involving cash flows | |||||
| Losses (gains), net on financial investments in respect of insurance contracts and yield-dependent |
|||||
| investment contract | (8,352,232) | 1,306,789 | (1,280,331) | (3,037,167) | (4,356,557) |
| Change in fair value of investment property in | |||||
| respect of yield-dependent contracts | (29,672) | 36,039 | (29,672) | 22,183 | (25,857) |
| Losses (gains), net on other financial investments | |||||
| Liquid debt assets | (271,423) | (131,391) | (56,099) | (85,701) | (166,427) |
| Illiquid debt assets | (676,647) | (439,061) | (223,280) | (185,283) | (581,800) |
| Shares | (445,496) | 167,878 | (239,118) | (31,065) | 24,735 |
| Other | (42,168) | (3,850) | 3 | 1,875 | (228,807) |
| Depreciation and amortization | 256,208 | 220,561 | 93,075 | 79,754 | 300,140 |
| Loss from disposal of property, plant and equipment | 80 | 1,279 | 67 | 1,273 | - |
| Change in fair value of investment property | (51,903) | 22,971 | (15,525) | 15,921 | (53,004) |
| Change in provision for impairment of property, plant | |||||
| and equipment | (262) | (11,763) | 580 | - | (7,957) |
| Capital gain on disposal of an investment in an | |||||
| associate (*) | (249,646) | - | (8,871) | - | (67,268) |
| Change in financial liabilities | (221,034) | 537,637 | (209,648) | 74,359 | 853,786 |
| Income tax expenses | 506,971 | 220,160 | 147,549 | 96,552 | 553,829 |
| Company's share in the results of associates, net | (48,362) | (20,606) | (25,136) | 276 | (39,697) |
| Payroll expenses in respect of share-based payment | 6,922 | 2,494 | 2,607 | 918 | 4,896 |
| Changes in other balance sheet line items, net: | |||||
| Change in liabilities in respect of non-yield | |||||
| dependent insurance contracts | 1,224,231 | 212,952 | 397,075 | 17,114 | 277,697 |
| Change in liabilities in respect of yield-dependent | |||||
| contracts | 12,423,815 | 8,096 | 3,117,431 | 3,268,125 | 5,766,036 |
| Change in liabilities for bonds, ETFs | (30,000) | (32,000) | (20,000) | (20,000) | (44,000) |
| Change in financial investments for holders of ETFs, | |||||
| certificates of deposit | 29,000 | 32,000 | 19,000 | 19,000 | 45,000 |
| Change in credit assets in respect of factoring, | |||||
| clearing and financing | 149,068 | - | 149,068 | - | - |
| Change in deferred acquisition costs | (206,550) | 16,843 | (67,819) | 7,317 | 20,917 |
| Change in reinsurance assets | (178,867) | (131,468) | (104,537) | 65,743 | (183,938) |
| Change in liabilities for employee benefits, net | (5,318) | 2,071 | (21,291) | (9,676) | 7,306 |
| Change in accounts receivable, debit balances and | |||||
| collectible premiums | (175,778) | 47,634 | 43,673 | 35,177 | 28,325 |
| Change in payables and credit balances | 166,740 | 43,073 | 87,268 | 151,846 | 306,867 |
| Change in credit for purchase of securities | (70,000) | (40,000) | 5,000 | (22,000) | (96,000) |
| Revaluation of loans granted to associates | (3,353) | (985) | (591) | (255) | (1,938) |
| Financial investments and investment property in | |||||
| respect of insurance contracts and yield-dependent | |||||
| investment contracts: | |||||
| Acquisition of real estate properties | (113,082) | (240,970) | (13,740) | (21,757) | (259,654) |
| Sales (acquisitions), net of financial investments | (2,110,023) | 3,413,141 | (638,017) | 426,375 | 3,091,025 |
| Financial investments and other investment property: | |||||
| Sales (acquisitions), net of financial investments | 1,245,777 | (1,289,312) | 288,842 | (257,563) | (1,264,985) |
| Acquisition of real estate properties | (63,012) | (140,788) | (6,867) | (15,562) | (128,350) |
| Cash paid and received during the period for: | |||||
| Taxes paid | (728,317) | (191,618) | (219,381) | (104,287) | (354,687) |
| 188,159 | 142,250 | 402 | 1,308 | 142,896 | |
| Taxes received | |||||
| Total cash flows provided by operating activities | 2,123,826 | 3,760,056 | 1,171,717 | 494,800 | 3,562,529 |
(*) For further details, please see Note 4B.

| For the nine months ended September 30 |
For the three months ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2020 | ||
| Unaudited | Audited | |||||
| NIS thousand | ||||||
| (b) | Acquisition of companies consolidated for the first time |
|||||
| Assets and liabilities of the consolidated companies as of acquisition date: |
||||||
| Working capital (excluding cash and cash equivalents) |
36,717 | (2,011) | 4,638 | - | (4,288) | |
| Encumbered cash and cash equivalents for bond holders |
(19,047) | - | - | - | - | |
| Other financial investments | (44,915) | - | - | - | - | |
| Credit assets in respect of factoring, clearing and financing |
(2,283,531) | - | - | - | - | |
| Property, plant and equipment, net | (45,465) | (24) | (360) | - | (10,710) | |
| Goodwill arising from acquisition | (411,006) | (22,000) | (5,659) | - | (154,549) | |
| Intangible assets | (334,538) | (15,923) | (23,986) | - | (83,796) | |
| Deferred taxes | 37,513 | - | 2,545 | - | 22,012 | |
| Minority interests Accounts payable in respect of acquisition of |
123,876 | - | 2,175 | - | 28 | |
| consolidated companies | 271 | - | - | - | - | |
| Disposal of investment in an associate | 342,532 | - | 2,270 | - | 78,677 | |
| Financial liability | 2,055,394 | - | - | - | 12,309 | |
| Loan from parent company | 50,000 | - | - | - | 46,911 | |
| Liabilities for employee benefits Liability for payment in respect of acquisition of an |
10,626 | - | 167 | - | - | |
| investee | 9,635 | - | 4,148 | - | 6,741 | |
| (471,938) | (39,958) | (14,062) | - | (86,665) | ||
| (c) | Cash and cash equivalents Balance of cash and cash equivalents at beginning of period: |
|||||
| Other cash and cash equivalents | 1,545,903 | 1,731,709 | 2,104,978 | 1,919,512 | 1,731,709 | |
| Cash and cash equivalents in respect of yield dependent contracts |
10,464,216 | 5,612,435 | 11,098,327 | 9,185,575 | 5,612,435 | |
| 12,010,119 | 7,344,144 | 13,203,305 | 11,105,087 | 7,344,144 | ||
| Balance of cash and cash equivalents at end of period: |
||||||
| Other cash and cash equivalents | 2,398,980 | 1,709,539 | 2,398,980 | 1,709,539 | 1,545,903 | |
| Cash and cash equivalents in respect of yield dependent contracts |
12,603,655 | 10,063,324 | 12,603,655 | 10,063,324 | 10,464,216 | |
| 15,002,635 | 11,772,863 | 15,002,635 | 11,772,863 | 12,010,119 | ||
| (d) | Breakdown of amounts included in operating activities |
|||||
| Interest paid | 3,001 | 5,151 | 1,780 | 436 | 1,611 | |
| Interest received | 496,483 | 443,606 | 107,746 | 128,418 | 608,612 | |
| Dividend received | 41,745 | 17,781 | 17,618 | 5,151 | 32,215 | |
| (d) | Material non-cash activities | |||||
| Recognition of right-of-use asset against a lease liability |
(33,830) | (8,011) | (20,510) | (3,192) | (8,383) | |
| Appreciation (impairment) of available-for-sale assets against a capital reserve |
325,114 | (52,240) | (18,628) | 120,683 | 263,162 | |
| Appreciation (impairment) of deferred taxes in respect of available for sale assets against a capital |
||||||
| reserve | (111,455) | 17,438 | 5,202 | (41,139) | (89,697) |

A. The Phoenix Holdings Ltd. (hereinafter - the "Company") is an Israeli resident company incorporated in Israel, whose official address is 53 Derech Hashalom St., Givatayim, Israel. These financial statements were prepared in condensed format as of September 30, 2021 and for the nine-month and three-month periods then ended (hereinafter - the "Condensed Consolidated Interim Financial Statements"). These financial statements should be read in conjunction with the Company's annual financial statements as of December 31, 2020 and for the year then ended and the accompanying notes (hereinafter - the "Consolidated Annual Financial Statements").
| The Company | The Phoenix Holdings Ltd. - |
|---|---|
| The Phoenix Insurance The Phoenix |
The Phoenix Insurance Company Ltd., a wholly -owned - subsidiary of the Company. The Phoenix Investments and Finances Ltd., a wholly-owned |
| Investments | subsidiary of the Company. |
| Excellence | Excellence Investments Ltd., a wholly -owned subsidiary of - The Phoenix Investments Ltd. |
| The Phoenix Pension and Provident Fund |
The Phoenix Pension and Provident Fund Ltd. (formerly The - Phoenix Excellence Pension and Provident Funds Ltd.), a wholly-owned subsidiary of the Company. |
| Halman Aldubi | Halman Aldubi Investment House Ltd. is a wholly -owned - subsidiary of the Company. For further details, please see Note 4A. |
| Halman Aldubi | Halman Aldubi Provident and Pension Funds Ltd. is a wholly |
| Provident | owned subsidiary of Halman Aldubi. |
| Gama | Gama Management and Clearing Ltd., a subsidiary in which |
| The Phoenix Investments is a controlling shareholder. For | |
| further information regarding gaining control, please see | |
| Note 4B. | |
| The Phoenix Capital | The Phoenix Capital Raising (2009) Ltd., a wholly-owned |
| Raising | subsidiary of The Phoenix Insurance. |
| Belenus Lux S.a.r.l | The controlling shareholder, held indirectly by Centerbridge |
| Partners LP and Gallatin Point Capital LLC (hereinafter - the | |
| "Funds"). The said control is jointly held with Leolin Lux | |
| S.a.r.l, a sister company of Belenus. | |
| Ad 120 | Ad 120 Residence Centers for Senior Citizens Ltd. is a |
| wholly-owned subsidiary of The Phoenix Insurance. For | |
| further details regarding the sale of Ad 120, please see | |
| Section E below. | |
| The Phoenix | The Phoenix Insurance Agency 1989 Ltd. - a company |
| Agencies | wholly-owned by the Company. |
| Phoeniclass | Phoeniclass Ltd., a subsidiary of The Phoenix Investments, |
| holds approximately 67% of Phoeniclass's share capital. |

On December 30, 2019, the Board of Directors of The Phoenix Insurance approved the distribution of the shares of The Phoenix Pension and Provident, constituting approximately 100% of the issued and paid-up share capital of The Phoenix Pension and Provident as dividend in kind to the Company. The actual distribution of the dividend is subject to approval by the Israel Tax Authority and the Capital Market, Insurance and Savings Authority. During 2020, the Capital Market Authority received approval to carry out the distribution. On June 1, 2021, the Israel Tax Authority gave its approval. Consequently, The Phoenix Insurance executed the distribution on June 30, 2021. The balance of the investment as of the distribution date is approximately NIS 656 million. For further information, please see the Company's immediate report dated June 6, 2021 (Ref. No. 2021-01-035731).
On December 7, 2020, the Company entered into a merger agreement with Halman Aldubi. Under the merger agreement, a reverse triple merger was carried out, with Halman Aldubi becoming a privately-held company wholly owned by the Company. The consideration of the transaction is approximately NIS 275 million. On February 28, 2021, upon meeting the conditions precedent, the merger was completed, and beginning in March 31, 2021, Halman Aldubi is consolidated in the Group's financial statements. For further details regarding the transaction, please see Section G below and Note 4A, "Business Combinations".
In January 2021, The Phoenix Insurance's Board of Directors decided to examine the possibility of selling its control stake in Ad 120, as part of the execution of the Company's multi-year strategic plan.
On September 19, 2021, The Phoenix Insurance entered into an agreement with Shapir Housing and Building Ltd. - a wholly owned subsidiary of Shapir Engineering and Industry Ltd. (hereinafter - the "Acquirer") - for the sale of control over Ad 120. The sale agreement reflects a valuation of NIS 1,350 million for Ad 120.
According to the said agreement, the Acquirer will acquire approximately 44% of Ad 120 in exchange for a cash payment of NIS 600 million; this amount will bear a non-linked annual interest of 3% until the transaction completion date.
In addition to the acquisition of the shares, the Acquirer will sell land plots it owns to Ad 120, according to a valuation of NIS 245 million; in consideration for these land plots, the Acquirer will be allotted new shares in Ad 120, such that after completing the acquisition of the new shares, the Acquirer will hold 53% of Ad 120.
The land purchase agreements include a consideration adjustment mechanism, as well as a development fee for improving the land plots for the Acquirer; these amounts will be paid by Ad 120.
On October 14, 2021, the Israel Competition Authority gave its approval for the said sale of the control stake.
On October 27, 2021, after all the conditions precedent for its completion were met, the sale transaction was completed.
For further details, please see the immediate reports dated August 1, 2021 (Ref. No.: 2021-01-059806), September 22, 2021 (Ref. No.: 2021-01-147942), October 14, 2021 (Ref. No.: 2021-01-088000) and October 27, 2021 (Ref. No.: 2021-01-091774).

The Company estimates the expected profit from the sale of control over Ad 120 to be NIS 388 million before tax and NIS 270 million after tax.
Accordingly, as of the report date, the Company has classified the assets and liabilities of Ad 120 as held-for-sale assets and liabilities.
The balance of held-for-sale assets amounts to NIS 1,872 million, and the balance of heldfor-sale liabilities amounts to NIS 905 million.
As of the second quarter of 2020, the Company attributes the results of Ad 120 to the life insurance and long-term savings segment and to the health insurance segment.
In accordance with the circular regarding the Measurement of Liabilities - Liability Adequacy Test (LAT) Reserve, the Company recognizes the excess value of illiquid assets against the LAT reserve.
Following the completion of the sale transaction in October as detailed above, in the current quarter, The Phoenix Insurance presents the investment in Ad 120 in the separate financial statements as a held-for-sale company; therefore, and in accordance with the said circular, the Company recognized the excess fair value against the long-term care LAT reserve in the amount of NIS 120 million before tax, stated under the health insurance segment.
In the fourth quarter, subsequent to the completion of the said transaction, the Company is expected to recognize an additional profit, which is not attributed to long-term care insurance, totaling NIS 268 million before tax. This profit will be stated under the life insurance and long-term savings segment and under the health insurance segment.
In addition, as a result of the aforesaid, the Company increased - for the periods of 9 months and 3 months ended on September 30, 2021 - the tax reserve by approximately NIS 45 million and NIS 18 million, respectively. As a result, the balance of the tax reserve for the investment in Ad 120 as of September 30, 2021 is approximately NIS 79 million.
In June 2021, Gama issued a supplementary notice, following the Supplementary Prospectus for of the sale offer and initial public offering of shares (hereinafter - the "Offering"), and listing of Gama shares on the TASE, which was published by Gama on May 31, 2021 (the Prospectus together with the Supplementary Notice will be hereinafter referred to as the "Prospectus"). Simultaneously with the execution of the Offering in accordance with the Prospectus, The Phoenix Investments purchased additional Gama shares (hereinafter - the "Purchased Shares"), such that after the Offering and the acquisition of the Purchased Shares, The Phoenix Investments holds approximately 61.6% of Gama's issued and paid-up share capital and voting rights therein (approximately 60% on a fully diluted basis) and became the controlling shareholder in Gama. In exchange for the Purchased Shares, The Phoenix Investments paid a total of NIS 124 million. Following the execution of the Offering and the acquisition of the Purchased Shares, in Q2 the Company recorded a one-off post-tax profit of NIS 220 million, net of issuance expenses, as a result of becoming the controlling shareholder in Gama. For further details, please see Note 4B and the Company's report dated June 16, 2021 (Ref. No. 2021-01-039979).

As part of the process of merging Halman Investment House into the Company, which was approved in December 2020, on October 1, 2021, the merger of Halman Aldubi Provident into The Phoenix Pension and Provident was completed, subject to conditions precedent, including approval by the Capital Market Commissioner and the Registrar of Companies.
Upon completion of the merger, the older provident funds and pension funds managed by Halman Aldubi Provident were transferred to the management of The Phoenix Pension and Provident, as were the provident funds and investment tracks of the transferred provident funds. As part of the said merger, the Company allotted Halman Aldubi Investment House 1.3 million shares, which constitute 16% of the investment in The Phoenix Pension and Provident, post-merger.
As of October 1, 2021, the Company directly holds a 84% stake of The Phoenix Pension and Provident and another 16% through its investment in Halman Aldubi Investment House.
Phoeniclass, a privately-held company, signed an agreement with Kibbutzim College for the purchase of land zoned for construction and for the sale of 450 residential units in Tel Aviv. As of the report publication date, 67% of the share capital of Phoeniclass is held by The Phoenix Investments and 33% of the share capital of Phoeniclass is held by a partner. The Phoenix Investments and the partner have an agreement governing their relationship as shareholders in Phoeniclass, under which the partner, having the relevant knowledge and expertise, is responsible for project management, construction, and marketing. As part of a restructuring approved in November 2021 by the organs in the Company and its subsidiaries, as required by law, 49% of the equity and voting rights of The Phoenix Investments in Phoeniclass will be transferred to The Phoenix Insurance, and The Phoenix Investments will hold the remaining equity rights (18%) in Phoeniclass, which will not confer voting rights. The change of holding stake is in accordance with the structure described above, in order to meet the holding limit imposed on real estate corporations, which governs The Phoenix Insurance. The transfer of the interest in Phoeniclass' shares to The Phoenix Insurance shall be executed subject to the Israel Tax Authority's approval, as a tax-exempted transfer in accordance with Section 104 B(f) to the Income Tax Ordinance.

The Consolidated Interim Financial Statements have been prepared in accordance with generally accepted accounting principles for the preparation of interim financial statements as prescribed by IAS 34, "Interim Financial Reporting", as well as in accordance with the disclosure requirements set by the Commissioner of the Capital Market, Insurance and Savings in accordance with the Financial Services Supervision Law (Insurance), 1981. In addition, the financial statements were prepared in accordance with the disclosure provisions in Chapter D of the Securities Regulations (Periodic and Immediate Reports), 1970, insofar as these regulations apply to a corporation consolidating an insurance company.
In preparing the condensed financial statements in accordance with International Financial Reporting Standards (IFRS), the Company is required to exercise discretion in assessments, estimates and assumptions that affect the implementation of the policies and the amounts of assets and liabilities, income and expenses. It is clarified that the actual results may differ from those estimates. Management's discretion in applying the Group's accounting policies and the key assumptions used in assessments involving uncertainty is consistent with that which is applied in the preparation of the annual financial statements. For further information regarding changes in critical estimates and assumptions used to calculate the insurance reserves, please see Note 8.A.
The accounting policies applied in the preparation of the Consolidated Interim Financial Statements are consistent with those implemented in the preparation of the Consolidated Annual Financial Statements, with the exception of new standards that entered into force on January 1, 2021, as detailed below:
Amendments to IFRS 4, IFRS 7, IFRS 9, IFRS 16 and IAS 39 due to the IBOR reform
In August 2020, the IASB issued amendments to IFRS 9, "Financial Instruments", IFRS 7, "Financial Instruments: Disclosures", IAS 39, "Financial Instruments: Recognition and Measurement", IFRS 4, "Insurance Contracts" and IFRS 16, "Leases" (Hereinafter - the "Amendments").
The amendments provide practical expedients that address the effects the replacement of Interbank Offered Rates ((IBORs) by Risk Free Interest Rates (RFRs) on accounting treatment in the financial statements.
According to one of the practical reliefs, the Company will account for contractual amendments or amendments to cash flows resulting directly from the implementation of the reform similarly to the accounting treatment for changes in variable interest rates. In other words, companies are required to recognize the changes in interest rates by adjusting the effective interest rate without changing the book value of the financial instrument. The use of this practical expedient depends on the fact that the transition from IBOR to RFR takes place on the basis of equal economic conditions.
In addition, the amendments allow the changes required by the IBOR reform to be made for hedging designation and documentation purposes without causing hedging relationships to discontinue when certain terms and conditions are met. The amendments also provided temporary practical expedient for the application of hedge accounting relating to the identification of the hedged risk as 'separately identifiable'.

The amendments added disclosure requirements regarding the effect of the expected reform on the Company's financial statements, including reference to the manner in which the Company manages the implementation of the interest rate reform, the risks to which it is exposed as a result of the expected reform and quantitative disclosures regarding financial instruments in IBOR interest rates that are expected to change.
The Amendments were applied as from annual periods beginning on January 1, 2021. The Amendments were applied retrospectively, however restatement of comparative figures is not required.
At this stage - since the some of the contractual amendments have yet to be agreed upon - the Company is unable to estimate the accounting implications, if any, of the transition from IBOR interest rates to RFR interest rates on financial instrument contracts that are expected to be in place on the transition date, including the effects of the above Amendments.
In February 2021, the IASB issued an amendment to IAS 8: "Accounting Policies, Changes in Accounting Estimates and Errors" (hereinafter - the "Amendment). The purpose of the amendment is to introduce a new definition of the term "accounting estimates".
Accounting estimates are defined as "financial amounts in the financial statements subject to measurement uncertainty." The Amendment clarifies what changes in accounting estimates are and how they differ from changes in accounting policies and corrections of errors.
The Amendment will be applied prospectively to annual periods beginning on January 1, 2023 and shall apply to changes in accounting policies and accounting estimates that occur at the beginning of that period or thereafter. Early application is permitted.
In May 2021, the IASB issued an amendment to IAS 12, Taxes on Income (hereinafter - "IAS 12" or the "Standard"), which narrows down the scope of the "initial recognition exemption" for deferred taxes set forth in Sections 15 and 24 to IAS 12 (hereinafter - the "Amendment").
Under the guidelines for recognition of deferred tax assets and liabilities, IAS 12 exempts recognition of deferred tax assets and liabilities in respect of certain temporary differences arising from initial recognition of assets and liabilities in certain transactions. This exemption is termed the 'initial recognition exemption' (IRE). The Amendment narrows the scope of the 'initial recognition exemption' and clarifies that it does not apply to the recognition of deferred tax assets and liabilities arising from a transaction that is not a business combination and for which equal temporary differences are generated in debit and credit, even if they meet the other terms and conditions of the IRE.

The Amendment shall be applied as from annual periods beginning on January 1, 2023. Early application is permitted. Regarding lease transactions and recognition of a liability for decommissioning and restoration - the Amendment will be applied as of the beginning of the earliest reporting period presented in the financial statements in which the amendment was first applied, imputing the cumulative effect of the first-time application to the opening balance of the retained earnings (or other capital component, as applicable) as of that date.
The Company believes that the above amendment is not expected to have a material effect on the Company' financial statements.
Beginning in second quarter of 2020 - in light of the publication of the LAT circular regarding the allocation of assets other than at fair value when performing the liability adequacy test (LAT) - the Company allocated the results of Ad 120 to the life insurance and long-term savings segment as well (rather than only to the health insurance segment). The following table presents the segments' results, under the assumption that the Company would have designated Ad 120 to the life insurance and long-term savings and health segment retrospectively:
| For the 9-month period ended September 30, 2020 | |||||
|---|---|---|---|---|---|
| Life insurance and long-term savings segment |
Health insurance segment |
||||
| Unaudited | |||||
| NIS thousand | |||||
| Premiums earned, gross | 3,568,906 | 2,115,363 | |||
| Premiums earned by reinsurers | 73,083 | 228,085 | |||
| Premiums earned - retention | 3,495,823 | 1,887,278 | |||
| Investment income, net and finance income | (831,571) | (37,952) | |||
| Income from management fees | 596,877 | - | |||
| Income from fees and commissions | 28,118 | 31,614 | |||
| Other income | 18,119 | 12,079 | |||
| Total income | 3,307,367 | 1,893,019 | |||
| Payments and change in liabilities in respect of insurance contracts and investment contracts, gross |
2,262,608 | 1,278,790 | |||
| Reinsurers' share in payments and in changes in liabilities in respect of insurance contracts |
32,341 | 203,954 | |||
| Payments and change in liabilities in respect of insurance contracts and investment contracts - retention |
2,230,267 | 1,074,836 | |||
| Fees and commissions and other purchase expenses | 549,011 | 389,288 | |||
| General and administrative expenses | 405,597 | 116,128 | |||
| Other expenses | 8,114 | - | |||
| Finance expenses | (3,729) | (1,168) | |||
| Total expenses | 3,189,260 | 1,579,084 | |||
| Company's share in the net results of investees | (2,386) | (168) | |||
| Profit before taxes on income | 115,721 | 313,767 | |||
| Other comprehensive loss before taxes on income | (24,042) | (39,962) | |||
| Total comprehensive loss before taxes on income | 91,679 | 273,805 |

E. Details of the change rates in the Consumer Price Index and US dollar representative exchange rate
| Consumer price index | Representative | |||
|---|---|---|---|---|
| Known CPI % |
In lieu CPI % |
exchange rate of US dollar % |
||
| For the nine months ended on: | ||||
| September 30, 2021 | 2.2 | 2.5 | 0.4 | |
| September 30, 2020 | (0.6) | (0.7) | (0.4) | |
| For the three months ended on: | ||||
| September 30, 2021 | 0.8 | 0.9 | (1.0) | |
| September 30, 2020 | 0.1 | 0.1 | (0.7) | |
| For the year ended December 31, 2020 | (0.6) | (0.7) | (7.0) |

The Company operates in the following operating segments:
The life insurance and long-term savings segment includes the following subsegments: life insurance, related coverages and pension and provident funds management. The segment includes long-term savings (under various categories of insurance policies, pension funds and provident funds), as well insurance coverages in respect of various risks such as: death, disability, permanent health insurance, and more. In accordance with the Commissioner's directives, the long-term savings segment is broken down into life insurance, pension funds and provident funds. For information regarding the allocation of operating results of Ad 120 following the application of the circular regarding the procedure for allocating illiquid assets, please see Notes 2D above.
The health insurance segment includes the Group's health insurance activity. The segment includes long-term care, medical expenses, surgery and transplants, dental, travel and foreign workers insurance and more.
For information regarding the allocation of operating results of Ad 120 following the application of the circular regarding the procedure for allocating illiquid assets, please see Notes 2D above.
The property and casualty insurance segment includes the liability and property subsegments. In accordance with the Commissioner's directives, the property and casualty insurance segment is broken down into compulsory motor insurance, motor property, other property and other liability subsegments.
Compulsory motor insurance subsegment
The compulsory motor insurance subsegment focuses on coverage, the purchase of which by the vehicle owner or driver is mandatory, in respect of bodily injury caused as a result of the use of a motor vehicle (to the driver, passengers, or pedestrians).
The financial services segment includes Excellence's results. The segment includes investment management activity, including mutual funds, ETFs, brokerage services, underwriting services, market making in various securities and other services. In addition, the results of this segment include the investment fund management operations.

The insurance agencies segment includes the activity of the pension arrangement agencies and other consolidated insurance agencies.
The credit segment includes Gama. Gama is a credit aggregator providing financing, factoring, clearing, and management of credit vouchers services, financing against real estate properties, loans and credit, equipment financing and supplier financing. As of June 2021, as a result of assuming control over Gama, the Company presents the company's results as a reportable segment. For further details, please see Note 4B.
This segment includes operating segments that do not meet the quantitative threshold for reporting.
This activity includes part of the Group's HQ function that is not attributed to the operating segments and holding assets and liabilities against the Company's share capital in accordance with the Capital Regulations.
| For the 9-month period ended September 30, 2021 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Life insurance and long-term savings (a) |
Health (b) | Property and casualty insurance (c) |
Financial services |
Insurance agencies |
Credit (e) | Other | Not attributed to operating segments |
Adjustments and offsets |
Total | |
| Unaudited | ||||||||||
| NIS thousand | ||||||||||
| Premiums earned, gross | 3,966,516 | 2,032,357 | 2,199,965 | - | - | - | - | - | - | 8,198,838 |
| Premiums earned by reinsurers | 87,595 | 156,919 | 743,352 | - | - | - | - | - | - | 987,866 |
| Premiums earned - retention |
3,878,921 | 1,875,438 | 1,456,613 | - | - | - | - | - | - | 7,210,972 |
| Gains (losses) on investments, net and finance income | 8,606,458 | 761,881 | 308,738 | (94) | 11,654 | 11,250 | 2,562 | 312,168 | (14,197) | 10,000,420 |
| Income from management fees | 1,202,704 | - | - | 215,768 | 380 | - | 27,624 | 2,380 | (29,805) | 1,419,051 |
| Income from fees and commissions (d) | 27,482 | 39,406 | 168,133 | - | 405,361 | - | - | - | (127,054) | 513,328 |
| Income from financial services | - | - | - | 115,000 | - | - | - | - | - | 115,000 |
| Income from factoring and clearing | - | - | - | - | - | 24,959 | - | - | - | 24,959 |
| Other income | 16,741 | 2,939 | - | 4,288 | 16,661 | 240,292 | 618 | 423 | (969) | 280,993 |
| Total income | 13,732,306 | 2,679,664 | 1,933,484 | 334,962 | 434,056 | 276,501 | 30,804 | 314,971 | (172,025) | 19,564,723 |
| Payments and change in liabilities in respect of insurance contracts and investment contracts, gross |
11,935,925 | 2,118,615 | 1,522,718 | - | - | - | - | - | - | 15,577,258 |
| Reinsurers' share in payments and in changes in liabilities in respect of insurance contracts |
33,257 | 32,479 | 479,093 | - | - | - | - | - | - | 544,829 |
| Payments and change in liabilities in respect of insurance contracts and investment contracts - retention |
11,902,668 | 2,086,136 | 1,043,625 | - | - | - | - | - | - | 15,032,429 |
| Fees and commissions and other purchase expenses | 548,365 | 315,826 | 444,827 | 44,973 | 4,522 | 663 | - | 370 | (108,341) | 1,251,205 |
| General and administrative expenses | 483,457 | 110,965 | 98,521 | 188,535 | 239,047 | 21,610 | 27,704 | 87,681 | (41,606) | 1,215,914 |
| Other expenses | 21,529 | - | - | 9,000 | 20,168 | 3,394 | - | 305 | (340) | 54,056 |
| Finance expenses | 27,047 | 2,607 | 2,440 | 3,139 | 1,165 | 3,908 | 297 | 131,768 | (12,158) | 160,213 |
| Total expenses | 12,983,066 | 2,515,534 | 1,589,413 | 245,647 | 264,902 | 29,575 | 28,001 | 220,124 | (162,445) | 17,713,817 |
| Company's share in the net results of investees | 34,223 | 8,411 | (93) | 4,145 | 3,760 | (618) | (1,466) | - | - | 48,362 |
| Profit before taxes on income | 783,463 | 172,541 | 343,978 | 93,460 | 172,914 | 246,308 | 1,337 | 94,847 | (9,580) | 1,899,268 |
| Other comprehensive income (loss) before taxes on income | 126,146 | 7,517 | 115,442 | - | - | - | 169 | 67,650 | - | 316,924 |
| Total comprehensive income (loss) before taxes on income | 909,609 | 180,058 | 459,420 | 93,460 | 172,914 | 246,308 | 1,506 | 162,497 | (9,580) | 2,216,192 |
| As of September 30, 2021 | ||||||||||
| Unaudited | ||||||||||
| NIS thousand | ||||||||||
| Liabilities, gross in respect of insurance contracts and yield dependent investment contracts |
83,332,337 | 5,948,391 | - | - | - | - | - | - | - | 89,280,728 |
| Liabilities, gross in respect of insurance contracts and non-yield |
dependent investment contracts 13,307,134 4,640,525 6,746,459 - - - - - - 24,694,118
(a) For additional data regarding the life insurance and long-term savings subsegments, please see Section b below. (b) For additional data regarding the health insurance subsegments, please see Section c below.
(c) For additional data regarding the property and casualty insurance subsegments, please see Section d below.
(d) Adjustments and offsets arise from fees and commissions income received from agencies owned by the Group, mainly from activities in the life insurance and long-term savings segment.
(e) For further details, please see Section 6 above.


| For the 9-month period ended September 30, 2020 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Life insurance and long-term savings (a) |
Health (b) | Property and casualty insurance (c) |
Financial services |
Insurance agencies |
Credit (e) | Other | Not attributed to operating segments |
Adjustments and offsets |
Total | |
| Unaudited | ||||||||||
| NIS thousand | ||||||||||
| Premiums earned, gross | 3,568,906 | 2,115,363 | 2,115,917 | - | - | - | - | - | - | 7,800,186 |
| Premiums earned by reinsurers | 73,083 | 228,085 | 701,301 | - | - | - | - | - | - | 1,002,469 |
| Premiums earned - retention | 3,495,823 | 1,887,278 | 1,414,616 | - | - | - | - | - | - | 6,797,717 |
| Gains (losses) on investments, net and finance income | (839,997) | (29,526) | 35,716 | - | (1,953) | - | 669 | (8,859) | (2,985) | (846,935) |
| Income from management fees | 596,877 | - | - | 190,000 | 684 | - | 33,241 | 2,318 | (36,114) | 787,006 |
| Income from fees and commissions | 28,118 | 31,614 | 163,705 | - | 284,479 | - | - | - | (91,853)(1) | 416,063 |
| Income from financial services | - | - | - | 125,000 | - | - | - | - | - | 125,000 |
| Other income | 6,857 | 23,342 | - | 7,000 | 8,592 | - | (93) | (37) | (2,879) | 42,782 |
| Total income | 3,287,678 | 1,912,708 | 1,614,037 | 322,000 | 291,802 | - | 33,817 | (6,578) | (133,831) | 7,321,633 |
| Payments and change in liabilities in respect of insurance contracts and investment contracts, gross |
2,262,608 | 1,278,790 | 1,238,692 | - | - | - | - | - | - | 4,780,090 |
| Reinsurers' share in payments and in changes in liabilities in respect of insurance contracts |
32,341 | 203,954 | 408,252 | - | - | - | - | - | - | 644,547 |
| Payments and change in liabilities in respect of insurance contracts and investment contracts - retention |
2,230,267 | 1,074,836 | 830,440 | - | - | - | - | - | - | 4,135,543 |
| Fees and commissions and other purchase expenses | 548,256 | 390,043 | 432,719 | 28,000 | - | - | - | - | (77,578) | 1,321,440 |
| General and administrative expenses | 401,134 | 120,591 | 100,299 | 164,000 | 169,329 | - | 28,112 | 29,294 | (41,460) | 971,299 |
| Other expenses | 8,114 | - | - | 8,000 | 7,915 | - | - | 2,651 | - | 26,680 |
| Finance expenses (income) | (2,517) | (2,380) | 1,056 | 3,000 | 971 | - | 297 | 116,345 | (1,195) | 115,577 |
| Total expenses | 3,185,254 | 1,583,090 | 1,364,514 | 203,000 | 178,215 | - | 28,409 | 148,290 | (120,233) | 6,570,539 |
| Company's share in the net results of investees | (2,386) | (168) | (777) | 1,780 | 8,792 | 14,319 | (954) | - | - | 20,606 |
| Net income (loss) before taxes on income | 100,038 | 329,450 | 248,746 | 120,780 | 122,379 | 14,319 | 4,454 | (154,868) | (13,598) | 771,700 |
| Other comprehensive income (loss) before taxes on income | (24,042) | (39,962) | 11,570 | - | - | - | 621 | 7,905 | - | (43,908) |
| Total comprehensive income (loss) before taxes on income | 75,996 | 289,488 | 260,316 | 120,780 | 122,379 | 14,319 | 5,075 | (146,963) | (13,598) | 727,792 |
| As of September 30, 2020 | ||||||||||
| Unaudited | ||||||||||
| NIS thousand | ||||||||||
| Liabilities, gross in respect of insurance contracts and yield-dependent investment contracts |
66,325,133 | 4,773,840 | - | - | - | - | - | - | - | 71,098,973 |
| Liabilities, gross in respect of insurance contracts and non-yield dependent investment contracts |
13,116,039 | 4,050,980 | 6,238,123 | - | - | - | - | - | - | 23,405,142 |
(a) For additional data regarding the life insurance and long-term savings subsegments, please see Section b below.
(b) For additional data regarding the health insurance subsegments, please see Section c below.
(c) For additional data regarding the property and casualty insurance subsegments, please see Section d below.
(1) Arises from fees and commissions income received from agencies owned by the Group, mainly from activities in the life insurance and long-term savings segment.

A. Reportable segment (cont.)
| For the 3-month period ended September 30, 2021 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Life insurance and long term savings (a) |
Health (b) | Property and casualty insurance (c) |
Financial services |
Insurance agencies |
Credit (e) | Other | Not attributed to operating segments |
Adjustments and offsets |
Total | |
| Unaudited | ||||||||||
| NIS thousand | ||||||||||
| Premiums earned, gross | 1,370,975 | 700,027 | 766,416 | - | - | - | - | - | - | 2,837,418 |
| Premiums earned by reinsurers | 29,778 | 51,951 | 258,904 | - | - | - | - | - | - | 340,633 |
| Premiums earned - retention |
1,341,197 | 648,076 | 507,512 | - | - | - | - | - | - | 2,496,785 |
| Investment income, net and finance income | 1,508,874 | 102,183 | 113,695 | (36) | (640) | 11,250 | 314 | 122,012 | (1,565) | 1,856,087 |
| Income from management fees | 332,298 | - | - | 73,226 | - | - | 3,827 | 782 | (6,633) | 403,500 |
| Income from fees and commissions (d) | 10,960 | 14,197 | 60,964 | - | 144,903 | - | - | - | (56,367) | 174,657 |
| Income from financial services | - | - | - | 39,000 | - | - | - | - | - | 39,000 |
| Income from factoring and clearing | - | - | - | - | - | 24,959 | - | - | - | 24,959 |
| Other income | 5,389 | 2,240 | - | 2,288 | 7,760 | - | 172 | 71 | (278) | 17,642 |
| Total income | 3,198,718 | 766,696 | 682,171 | 114,478 | 152,023 | 36,209 | 4,313 | 122,865 | (64,843) | 5,012,630 |
| Payments and change in liabilities in respect of insurance contracts and investment contracts, gross |
2,663,157 | 518,918 | 559,377 | - | - | - | - | - | - | 3,741,452 |
| Reinsurers' share in payments and in changes in liabilities in respect of insurance contracts |
11,275 | 57,909 | 167,954 | - | - | - | - | - | - | 237,138 |
| Payments and change in liabilities in respect of insurance contracts and investment contracts - retention |
2,651,882 | 461,009 | 391,423 | - | - | - | - | - | - | 3,504,314 |
| Fees and commissions and other purchase expenses | 192,048 | 112,989 | 161,555 | 15,087 | 1,802 | 663 | - | 370 | (49,638) | 434,876 |
| General and administrative expenses | 167,586 | 37,618 | 32,963 | 64,694 | 76,839 | 17,644 | 5,959 | 36,047 | (12,179) | 427,171 |
| Other expenses | 7,950 | - | - | 3,000 | 11,901 | 3,394 | - | - | (112) | 26,133 |
| Finance expenses (income) | 7,732 | 2,054 | (568) | 1,072 | 607 | 3,908 | 95 | 42,765 | (885) | 56,780 |
| Total expenses | 3,027,198 | 613,670 | 585,373 | 83,853 | 91,149 | 25,609 | 6,054 | 79,182 | (62,814) | 4,449,274 |
| Company's share in the net results of investees | 14,247 | 7,378 | 535 | 1,678 | 1,145 | - | 154 | (1) | - | 25,136 |
| Net income (loss) before taxes on income | 185,767 | 160,404 | 97,333 | 32,303 | 62,019 | 10,600 | (1,587) | 43,682 | (2,029) | 588,492 |
| Other comprehensive income (loss) before taxes on income | 32,823 | 794 | (47,610) | - | - | - | (296) | (10,034) | - | (24,323) |
| Total comprehensive income (loss) before taxes on income | 218,590 | 161,198 | 49,723 | 32,303 | 62,019 | 10,600 | (1,883) | 33,648 | (2,029) | 564,169 |
| As of September 30, 2021 | ||||||||||
| Unaudited | ||||||||||
| NIS thousand | ||||||||||
| Liabilities, gross in respect of insurance contracts and yield-dependent investment contracts |
83,332,337 | 5,948,391 | - | - | - | - | - | - | - | 89,280,728 |
| Liabilities, gross in respect of insurance contracts and non-yield dependent investment contracts |
13,307,134 | 4,640,525 | 6,746,459 | - | - | - | - | - | - | 24,694,118 |
(a) For additional data regarding the life insurance and long-term savings subsegments, please see Section b below. (b) For additional data regarding the health insurance subsegments, please see Section c below.
(c) For additional data regarding the property and casualty insurance subsegments, please see Section d below.
(d) Adjustments and offsets arise from fees and commissions income received from agencies owned by the Group, mainly from activities in the life insurance and long-term savings segment.
(e) For further details, please see Section 6 above.
A. Reportable segment (cont.)
| For the 3-month period ended September 30, 2020 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Life insurance and long-term savings (a) |
Health (b) | Property and casualty insurance (c) |
Financial services |
Insurance agencies |
Credit (e) | Other | Not attributed to operating segments |
Adjustments and offsets |
Total | |
| Unaudited | ||||||||||
| NIS thousand | ||||||||||
| Premiums earned, gross | 1,175,451 | 665,916 | 710,619 | - | - | - | - | - | - | 2,551,986 |
| Premiums earned by reinsurers | 26,442 | 62,200 | 235,620 | - | - | - | - | - | - | 324,262 |
| Premiums earned - retention |
1,149,009 | 603,716 | 474,999 | - | - | - | - | - | 2,227,724 | |
| Investment income, net and finance income | 2,959,235 | 260,597 | 61,044 | - | 1,264 | - | 288 | 52,194 | (916) | 3,333,706 |
| Income from management fees | 204,212 | - | - | 55,000 | 228 | - | 14,766 | 768 | (14,950) | 260,024 |
| Income from fees and commissions (d) | 10,024 | 10,713 | 55,987 | - | 96,586 | - | - | - | (32,485)(1) | 140,825 |
| Income from financial services | - | - | - | 35,000 | - | - | - | - | - | 35,000 |
| Other income | 3,963 | 2,641 | - | - | 4,105 | - | 205 | (1,223) | (204) | 9,487 |
| Total income | 4,326,443 | 877,667 | 592,030 | 90,000 | 102,183 | - | 15,259 | 51,739 | (48,555) | 6,006,766 |
| Payments and change in liabilities in respect of insurance contracts and investment contracts, gross |
3,927,449 | 732,386 | 336,815 | - | - | - | - | - | - | 4,996,650 |
| Reinsurers' share in payments and in changes in liabilities in respect of insurance contracts |
16,878 | 55,624 | 86,300 | - | - | - | - | - | - | 158,802 |
| Payments and change in liabilities in respect of insurance | ||||||||||
| contracts and investment contracts - retention |
3,910,571 | 676,762 | 250,515 | - | - | - | - | - | - | 4,837,848 |
| Fees and commissions and other purchase expenses | 186,672 | 110,587 | 152,525 | 10,000 | - | - | - | - | (25,541) | 434,243 |
| General and administrative expenses | 139,098 | 36,464 | 34,795 | 51,000 | 57,440 | - | 12,690 | 9,442 | (17,158) | 323,771 |
| Other expenses (income) | (351) | - | - | 2,000 | 2,986 | - | - | 895 | - | 5,530 |
| Finance expenses (income) | 3,071 | (360) | (244) | 1,000 | 295 | - | 105 | 57,106 | (322) | 60,651 |
| Total expenses | 4,239,061 | 823,453 | 437,591 | 64,000 | 60,721 | - | 12,795 | 67,443 | (43,021) | 5,662,043 |
| Company's share in the net results of investees | (6,161) | (856) | (452) | 148 | 2,747 | 4,755 | (457) | - | - | (276) |
| Net income (loss) before taxes on income | 81,221 | 53,358 | 153,987 | 26,148 | 44,209 | 4,755 | 2,007 | (15,704) | (5,534) | 344,447 |
| Other comprehensive income (loss) before taxes on income | 54,572 | 10,250 | 39,222 | - | - | - | (45) | 21,861 | - | 125,860 |
| Total comprehensive income (loss) before taxes on | ||||||||||
| income | 135,793 | 63,608 | 193,209 | 26,148 | 44,209 | 4,755 | 1,962 | 6,157 | (5,534) | 470,307 |
| As of September 30, 2020 | ||||||||||
| Unaudited | ||||||||||
| NIS thousand | ||||||||||
| Liabilities, gross in respect of insurance contracts and yield dependent investment contracts |
66,325,133 | 4,773,840 | - | - | - | - | - | - | - | 71,098,973 |
| Liabilities, gross in respect of insurance contracts and non-yield dependent investment contracts |
13,036,515 | 4,130,504 | 6,238,123 | - | - | - | - | - | - | 23,405,142 |
(a) For additional data regarding the life insurance and long-term savings subsegments, please see Section b below. (b) For additional data regarding the health insurance subsegments, please see Section c below.
(c) For additional data regarding the property and casualty insurance subsegments, please see Section d below.
(1) Arises from fees and commissions income received from agencies owned by the Group, mainly from activities in the life insurance and long-term savings segment.
A. Reportable segment (cont.)
| For the year ended December 31, 2020 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Life insurance and long-term savings (a) |
Health (b) | Property and casualty insurance (c) |
Financial services |
Insurance agencies |
Credit (e) | Other | Not attributed to operating segments |
Adjustments and offsets |
Total | |
| Audited | ||||||||||
| NIS thousand | ||||||||||
| Premiums earned, gross | 4,765,553 | 2,781,698 | 2,835,401 | - | - | - | - | - | - | 10,382,652 |
| Premiums earned by reinsurers | 99,195 | 286,671 | 943,112 | - | - | - | - | - | - | 1,328,978 |
| Premiums earned - retention |
4,666,358 | 2,495,027 | 1,892,289 | - | - | - | - | - | - | 9,053,674 |
| Gains (losses) on investments, net and finance income | 4,632,824 | 482,269 | 130,873 | (91) | 37 | - | 127 | 239,167 | (5,500) | 5,479,706 |
| Income from management fees | 1,106,546 | - | - | 248,930 | 1,361 | - | 44,915 | 3,084 | (47,647) | 1,357,189 |
| Income from fees and commissions (d) | 39,119 | 44,170 | 214,717 | - | 389,025 | - | - | - | (130,980) | 556,051 |
| Income from financial services | - | - | - | 159,000 | - | - | - | - | - | 159,000 |
| Other income | 11,673 | 23,999 | - | 9,000 | 89,102 | - | 1,137 | 19 | (3,084) | 131,846 |
| Total income | 10,456,520 | 3,045,464 | 2,237,879 | 416,839 | 479,525 | - | 46,179 | 242,270 | (187,211) | 16,737,466 |
| Increase in insurance liabilities and payments in respect of insurance contracts |
8,517,055 | 2,371,630 | 1,640,879 | - | - | - | - | - | - | 12,529,564 |
| Reinsurers' share in payments and in changes in liabilities in respect of | ||||||||||
| insurance contracts | 49,450 | 234,439 | 542,801 | - | - | - | - | - | - | 826,690 |
| Payments and change in liabilities in respect of insurance contracts and | ||||||||||
| investment contracts - retention |
8,467,605 | 2,137,191 | 1,098,078 | - | - | - | - | - | - | 11,702,874 |
| Fees and commissions and other purchase expenses | 727,330 | 498,524 | 597,354 | 40,000 | - | - | - | - | (113,105) | 1,750,103 |
| General and administrative expenses | 543,566 | 161,986 | 144,083 | 222,078 | 237,974 | - | 39,466 | 66,210 | (55,335) | 1,360,028 |
| Other expenses | 26,303 | - | - | 12,000 | 9,123 | - | 409 | 7,505 | (455) | 54,885 |
| Finance expenses (income) | 3,397 | (2,324) | (8,021) | 5,000 | 3,314 | - | 402 | 147,191 | (2,450) | 146,509 |
| Total expenses | 9,768,201 | 2,795,377 | 1,831,494 | 279,078 | 250,411 | - | 40,277 | 220,906 | (171,345) | 15,014,399 |
| Company's share in the net results of investees | 12,006 | 2,055 | (3,592) | 3,159 | 8,670 | 18,488 | (1,089) | - | - | 39,697 |
| Net income (loss) before taxes on income | 700,325 | 252,143 | 402,793 | 140,920 | 237,784 | 18,488 | 4,813 | 21,364 | (15,866) | 1,762,764 |
| Other comprehensive income (loss) before taxes on income | 6,732 | (33,485) | 121,690 | - | (332) | - | 1,467 | 181,489 | - | 277,561 |
| Total comprehensive income (loss) before taxes on income | 707,057 | 218,658 | 524,483 | 140,920 | 237,452 | 18,488 | 6,280 | 202,853 | (15,866) | 2,040,325 |
| As of December 31, 2020 | ||||||||||
| Audited | ||||||||||
| NIS thousand | ||||||||||
| Liabilities, gross in respect of insurance contracts and yield-dependent investment contracts |
71,540,354 | 5,316,559 | - | - | - | - | - | - | - | 76,856,913 |
| Liabilities, gross in respect of insurance contracts and non-yield-dependent investment contracts |
13,047,252 | 4,237,911 | 6,184,724 | - | - | - | - | - | - | 23,469,887 |
(a) For additional data regarding the life insurance and long-term savings subsegments, please see Section b below. (b) For additional data regarding the health insurance subsegments, please see Section c below.
(c) For additional data regarding the property and casualty insurance subsegments, please see Section d below.
(d) Adjustments and offsets arise from fees and commissions income received from agencies owned by the Group, mainly from activities in the life insurance and long-term savings segment.
(e) For further details, please see Section 6 above.

| For the 9-month period ended September 30, 2021 | |||||
|---|---|---|---|---|---|
| Life insurance |
Provident fund management (*) |
Pension fund management (*) |
Total | ||
| Unaudited | |||||
| NIS thousand | |||||
| Premiums earned, gross | 3,966,516 | - | - | 3,966,516 | |
| Premiums earned by reinsurers | 87,595 | - | - | 87,595 | |
| Premiums earned - retention | 3,878,921 | - | - | 3,878,921 | |
| Investment income, net and finance | |||||
| income | 8,538,394 | 63,774 | 4,290 | 8,606,458 | |
| Income from management fees | 817,091 | 237,976 | 147,637 | 1,202,704 | |
| Income from fees and commissions | 27,482 | - | - | 27,482 | |
| Other income | 14,306 | - | 2,435 | 16,741 | |
| Total income | 13,276,194 | 301,750 | 154,362 | 13,732,306 | |
| Payments and change in liabilities in respect of insurance contracts and investment contracts, gross |
11,881,527 | 54,398 | - | 11,935,925 | |
| Share of reinsurers in payments and changes in liabilities in respect of insurance contracts |
33,257 | - | - | 33,257 | |
| Payments and change in liabilities in respect of insurance contracts and investment contracts - retention |
11,848,270 | 54,398 | - | 11,902,668 | |
| Fees and commissions, marketing expenses and other purchase expenses |
394,331 | 84,964 | 69,070 | 548,365 | |
| General and administrative expenses | 293,010 | 122,979 | 67,468 | 483,457 | |
| Other expenses | 10,528 | 10,034 | 967 | 21,529 | |
| Finance expenses | 24,060 | 2,448 | 539 | 27,047 | |
| Total expenses | 12,570,199 | 274,823 | 138,044 | 12,983,066 | |
| Company's share in the net results of investees |
34,223 | - | - | 34,223 | |
| Profit before taxes on income | 740,218 | 26,927 | 16,318 | 783,463 | |
| Other comprehensive income before taxes on income |
126,146 | - | - | 126,146 | |
| Total comprehensive income for the period before taxes on income |
866,364 | 26,927 | 16,318 | 909,609 |
(*) As of April 1, 2021, the operating results of provident fund and pension fund management include the results of Halman Aldubi Provident. For further details, please see Note 4A.

| For the 9-month period ended September 30, 2020 | ||||||
|---|---|---|---|---|---|---|
| Life insurance |
Provident fund management |
Pension fund management |
Total | |||
| NIS thousand | ||||||
| Premiums earned, gross | 3,568,906 | - | - | 3,568,906 | ||
| Premiums earned by reinsurers | 73,083 | - | - | 73,083 | ||
| Premiums earned - retention | 3,495,823 | - | - | 3,495,823 | ||
| Gains (losses) on investments, net | ||||||
| and finance income | (863,108) | 23,429 | (318) | (839,997) | ||
| Income from management fees | 321,910 | 149,054 | 125,913 | 596,877 | ||
| Income from fees and commissions | 28,118 | - | - | 28,118 | ||
| Other income | 6,856 | 1 | - | 6,857 | ||
| Total income | 2,989,599 | 172,484 | 125,595 | 3,287,678 | ||
| Payments and change in liabilities in respect of insurance contracts and investment contracts, gross Share of reinsurers in payments and |
2,234,936 | 27,672 | - | 2,262,608 | ||
| changes in liabilities in respect of insurance contracts |
32,341 | - | - | 32,341 | ||
| Payments and change in liabilities in respect of insurance contracts and investment contracts - retention Fees and commissions, marketing |
2,202,595 | 27,672 | - | 2,230,267 | ||
| expenses and other purchase | ||||||
| expenses | 418,121 | 61,626 | 68,509 | 548,256 | ||
| General and administrative expenses | 275,135 | 60,023 | 65,976 | 401,134 | ||
| Other expenses | 7,283 | 549 | 282 | 8,114 | ||
| Finance expenses (income) | (2,573) | 15 | 41 | (2,517) | ||
| Total expenses | 2,900,561 | 149,885 | 134,808 | 3,185,254 | ||
| Company's share in the net results of investees |
(2,386) | - | - | (2,386) | ||
| Profit (loss) before income taxes | 86,652 | 22,599 | (9,213) | 100,038 | ||
| Other comprehensive loss before taxes on income |
(24,042) | - | - | (24,042) | ||
| Total comprehensive income (loss) for the period before taxes on income |
62,610 | 22,599 | (9,213) | 75,996 |

| For the 3-month period ended September 30, 2021 | ||||||
|---|---|---|---|---|---|---|
| Life insurance |
Provident fund management (*) |
Pension fund management (*) |
Total | |||
| Unaudited NIS thousand |
||||||
| Premiums earned, gross | 1,370,975 | - | - | 1,370,975 | ||
| Premiums earned by reinsurers | 29,778 | - | - | 29,778 | ||
| Premiums earned - retention | 1,341,197 | - | - | 1,341,197 | ||
| Investment income, net and | ||||||
| finance income | 1,486,821 | 21,171 | 882 | 1,508,874 | ||
| Income from management fees | 186,901 | 95,799 | 49,598 | 332,298 | ||
| Income from fees and commissions | 10,960 | - | - | 10,960 | ||
| Other income | 3,362 | - | 2,027 | 5,389 | ||
| Total income | 3,029,241 | 116,970 | 52,507 | 3,198,718 | ||
| Payments and change in liabilities in respect of insurance contracts and investment contracts, gross Share of reinsurers in payments |
2,644,305 | 18,852 | - | 2,663,157 | ||
| and changes in liabilities in respect of insurance contracts |
11,275 | - | - | 11,275 | ||
| Payments and change in liabilities in respect of insurance contracts and investment contracts - retention |
2,633,030 | 18,852 | - | 2,651,882 | ||
| Fees and commissions, marketing expenses and other purchase |
||||||
| expenses | 136,638 | 31,313 | 24,097 | 192,048 | ||
| General and administrative expenses |
93,305 | 54,043 | 20,238 | 167,586 | ||
| Other expenses | 2,561 | 4,951 | 438 | 7,950 | ||
| Finance expenses | 6,817 | 844 | 71 | 7,732 | ||
| Total expenses | 2,872,351 | 110,003 | 44,844 | 3,027,198 | ||
| Company's share in the net results of investees |
14,247 | - | - | 14,247 | ||
| Profit before taxes on income | 171,137 | 6,967 | 7,663 | 185,767 | ||
| Other comprehensive income before taxes on income |
32,823 | - | - | 32,823 | ||
| Total comprehensive income for the period before taxes on income |
203,960 | 6,967 | 7,663 | 218,590 |
(*) As of April 1, 2021, the operating results of provident fund and pension fund management include the results of Halman Aldubi Provident. For further details, please see Note 4A.

| For the 3-month period ended September 30, 2020 | |||||
|---|---|---|---|---|---|
| Life insurance |
Provident fund management |
Pension fund management |
Total | ||
| Unaudited | |||||
| NIS thousand | |||||
| Premiums earned, gross | 1,175,451 | - | - | 1,175,451 | |
| Premiums earned by reinsurers | 26,442 | - | - | 26,442 | |
| Premiums earned - retention | 1,149,009 | - | - | 1,149,009 | |
| Investment income, net and finance | |||||
| income | 2,949,366 | 9,140 | 729 | 2,959,235 | |
| Income from management fees | 110,058 | 48,564 | 45,590 | 204,212 | |
| Income from fees and commissions | 10,024 | - | - | 10,024 | |
| Other income | 3,962 | 1 | - | 3,963 | |
| Total income | 4,222,419 | 57,705 | 46,319 | 4,326,443 | |
| Payments and change in liabilities in respect of insurance contracts and investment contracts, gross Share of reinsurers in payments and |
3,919,167 | 8,282 | - | 3,927,449 | |
| changes in liabilities in respect of insurance contracts |
16,878 | - | - | 16,878 | |
| Payments and change in liabilities in respect of insurance contracts and investment contracts - retention Fees and commissions, marketing |
3,902,289 | 8,282 | - | 3,910,571 | |
| expenses and other purchase expenses |
140,557 | 20,394 | 25,721 | 186,672 | |
| General and administrative expenses | 95,649 | 21,354 | 22,095 | 139,098 | |
| Other expenses (income) | (628) | 183 | 94 | (351) | |
| Finance expenses | 3,050 | 8 | 13 | 3,071 | |
| Total expenses | 4,140,917 | 50,221 | 47,923 | 4,239,061 | |
| Company's share in the net results of investees |
(6,161) | - | - | (6,161) | |
| Profit (loss) before income taxes | 75,341 | 7,484 | (1,604) | 81,221 | |
| Other comprehensive income before taxes on income |
54,572 | - | - | 54,572 | |
| Total comprehensive income (loss) for the period before taxes on income |
129,913 | 7,484 | (1,604) | 135,793 |

| For the year ended December 31, 2020 | ||||||
|---|---|---|---|---|---|---|
| Life insurance |
Provident fund management |
Pension fund management |
Total | |||
| Audited | ||||||
| NIS thousand | ||||||
| Premiums earned, gross | 4,765,553 | - | - | 4,765,553 | ||
| Premiums earned by reinsurers | 99,195 | - | - | 99,195 | ||
| Premiums earned - retention | 4,666,358 | - | - | 4,666,358 | ||
| Investment income, net and | ||||||
| finance income | 4,592,667 | 37,459 | 2,698 | 4,632,824 | ||
| Income from management fees | 736,673 | 199,220 | 170,653 | 1,106,546 | ||
| Income from fees and commissions | 39,119 | - | - | 39,119 | ||
| Other income | 11,673 | - | - | 11,673 | ||
| Total income | 10,046,490 | 236,679 | 173,351 | 10,456,520 | ||
| Payments and change in liabilities in respect of insurance contracts and investment contracts, gross Share of reinsurers in payments |
8,478,358 | 38,697 | - | 8,517,055 | ||
| and changes in liabilities in respect of insurance contracts |
49,450 | - | - | 49,450 | ||
| Payments and change in liabilities in respect of insurance contracts and investment contracts - retention |
8,428,908 | 38,697 | - | 8,467,605 | ||
| Fees and commissions, marketing expenses and other purchase expenses |
554,421 | 85,389 | 87,520 | 727,330 | ||
| General and administrative | ||||||
| expenses | 378,758 | 80,118 | 84,690 | 543,566 | ||
| Other expenses | 20,762 3,393 |
733 21 |
4,808 (17) |
26,303 3,397 |
||
| Finance expenses (income) | ||||||
| Total expenses | 9,386,242 | 204,958 | 177,001 | 9,768,201 | ||
| Company's share in the net results of investees |
12,006 | - | - | 12,006 | ||
| Profit (loss) before income taxes | 672,254 | 31,721 | (3,650) | 700,325 | ||
| Other comprehensive income before taxes on income |
6,732 | - | - | 6,732 | ||
| Total comprehensive income (loss) for the period before taxes on income |
678,986 | 31,721 | (3,650) | 707,057 |

| Policies including a savings component (including appendices) by policy issuance date |
Policies without a savings component |
|||||
|---|---|---|---|---|---|---|
| Since 2004 | single policy | Risk insurance sold as a | ||||
| Until 1990 (1) |
Until 2003 |
Yield dependent |
Individual | Collective | Total | |
| Unaudited | ||||||
| NIS thousand | ||||||
| Gross premiums Proceeds in respect of investment contracts credited directly to |
47,702 | 846,478 | 2,544,699 | 432,548 | 95,089 | 3,966,516 |
| insurance reserves (4) | - | - | 4,643,151 | - | - | 4,643,151 |
| Financial margin including management fees (2) |
312,402 | 568,766 (3) | 247,652 | - | - | 1,128,820 |
| Payments and change in liabilities in respect of insurance contracts, gross |
597,133 | 4,538,832 | 5,527,064 | 116,582 | 83,664 | 10,863,275 |
| Payments and change in liabilities for investment contracts |
- | - | 1,018,252 | - | - | 1,018,252 |
| Payments and change in liabilities for guaranteed return provident fund tracks |
54,398 | |||||
| Total liabilities from life insurance and long-term savings |
11,935,925 | |||||
| Total comprehensive income from life insurance business |
253,470 (5) | 432,986 (5) | (3,896) | 165,490 | 18,314 | 866,364 |
| Profit from pension and provident funds (6) |
43,283 | |||||
| Total profit from life insurance and long-term savings |
909,647 |
(1) Products issued until 1990 (including increases in respect thereof) were mainly guaranteed return policies that were backed mainly by designated bonds.

| Policies including a savings component (including appendices) by policy issuance date |
Policies without a savings component |
|||||
|---|---|---|---|---|---|---|
| Since 2004 | Risk insurance sold as a single policy |
|||||
| Until 1990 (1) |
Until 2003 |
Yield dependent |
Individual | Collective | Total | |
| Unaudited | ||||||
| NIS thousand | ||||||
| Gross premiums | 55,365 | 856,676 | 2,141,051 | 426,136 | 90,678 | 3,569,906 |
| Proceeds in respect of investment contracts credited directly to insurance reserves |
- | - | 1,193,282 | - | - | 1,193,282 |
| Financial margin including management fees |
44,444(2) | 127,196 (3) | 194,151 | - | - | 365,791 |
| Payments and change in liabilities in respect of insurance contracts, gross |
358,978 | 18,899 | 1,745,523 | 180,885 | 80,162 | 2,384,447 |
| Payments and change in liabilities for investment contracts |
- | - | (149,511) | - | - | (149,511) |
| Payments and change in liabilities for guaranteed return provident fund tracks |
27,672 | |||||
| Total liabilities from life insurance and long-term savings |
2,262,608 | |||||
| Comprehensive income (loss) from life insurance business |
(59,716) (5) | 146,147 (4)(5) | (76,882) | 45,513 | 7,548 | 62,610 |
| Profit from pension and provident funds |
13,386 | |||||
| Total profit from life insurance and long-term savings |
75,996 | |||||
(1) Products issued until 1990 (including increases in respect thereof) were mainly guaranteed return policies that were backed mainly by designated bonds.

B. Additional data regarding the life insurance and long-term savings segment (cont.)
Breakdown of results by type of policy (cont.)
| Policies including a savings component (including appendices) by policy issuance date |
Policies without a savings component |
|||||
|---|---|---|---|---|---|---|
| Since 2004 | a single policy | Risk insurance sold as | ||||
| Until 1990 (1) |
Until 2003 |
Yield dependent |
Individual | Collective | Total | |
| Unaudited | ||||||
| NIS thousand | ||||||
| Gross premiums | 15,878 | 287,527 | 888,120 | 147,276 | 32,174 | 1,370,975 |
| Proceeds in respect of investment contracts credited directly to insurance reserves (4) |
- | - | 1,869,117 | - | - | 1,869,117 |
| Financial margin including management fees (2) |
78,912 | 104,591 (3) | 82,080 | - | - | 265,583 |
| Payments and change in liabilities in respect of insurance contracts, gross |
196,644 | 936,887 | 1,286,549 | 62,561 | 26,636 | 2,509,277 |
| Payments and change in liabilities for investment contracts |
- | - | 135,028 | - | - | 135,028 |
| Payments and change in liabilities for guaranteed return provident fund tracks |
18,852 | |||||
| Total liabilities from life insurance and long-term savings |
2,663,157 | |||||
| Comprehensive income (loss) from life insurance business |
69,716 (5) | 106,826 (5) | (12,031) | 33,258 | 6,191 | 203,960 |
| Profit from pension and provident funds (6) |
14,668 | |||||
| Total profit from life insurance and long-term savings |
218,628 |
(1) Products issued until 1990 (including increases in respect thereof) were mainly guaranteed return policies that were backed mainly by designated bonds.
(5) Includes a profit in respect of the effect of the changes in assumptions and the effect of the change in the discount rate in the calculation of the supplementary retirement pension reserve and paid pensions totaling approximately NIS 84 million before tax.
(6) As of April 1, 2021, the operating results of provident fund and pension fund management include the results of Halman Aldubi Provident. For further details, please see Note 4A.

B. Additional data regarding the life insurance and long-term savings segment (cont.)
| Policies including a savings component (including appendices) by policy issuance date |
Policies without a savings component |
|||||
|---|---|---|---|---|---|---|
| Since 2004 | Risk insurance sold as a single policy |
|||||
| Until 1990 (1) |
Until 2003 |
Yield dependent |
Individual | Collective | Total | |
| Unaudited | ||||||
| NIS thousand | ||||||
| Gross premiums | 17,462 | 283,907 | 699,098 | 141,783 | 33,201 | 1,175,451 |
| Proceeds in respect of investment contracts credited directly to insurance reserves |
- | - | 381,350 | - | - | 381,350 |
| Financial margin including management fees |
75,279(2) | 42,207 (3) | 67,659 | - | - | 185,145 |
| Payments and change in liabilities in respect of insurance contracts, gross |
176,873 | 1,473,185 | 1,821,684 | 66,783 | 29,313 | 3,567,838 |
| Payments and change in liabilities for investment contracts |
- | - | 351,329 | - | - | 351,329 |
| Payments and change in liabilities for guaranteed return provident fund tracks |
8,282 | |||||
| Total liabilities from life insurance and long-term savings |
3,927,449 | |||||
| Comprehensive income (loss) from life insurance business |
3,833 (5) | 104,235 (4) | (13,542) | 30,423 | 4,964 | 129,913 |
| Profit from pension and provident funds |
5,880 | |||||
| Total profit from life insurance and long-term savings |
135,793 |
(1) Products issued until 1990 (including increases in respect thereof) were mainly guaranteed return policies that were backed mainly by designated bonds.

| Policies including a savings component (including appendices) by policy issuance date |
Policies without a savings component |
|||||
|---|---|---|---|---|---|---|
| Since 2004 | Risk insurance sold as a single policy |
|||||
| Until 1990 (1) |
Until 2003 |
Yield dependent |
Individual | Collective | Total | |
| Unaudited | ||||||
| NIS thousand | ||||||
| Gross premiums | 73,020 | 1,133,432 | 2,870,641 | 563,776 | 124,684 | 4,765,553 |
| Proceeds in respect of investment contracts credited directly to insurance reserves (6) |
- | - | 1,945,751 | - | - | 1,945,751 |
| Financial margin including management fees (2) |
185,503 | 466,855 (3) | 269,041 | - | - | 921,399 |
| Payments and change in liabilities in respect of insurance contracts, gross |
439,848 | 2,783,738 | 4,457,267 | 261,625 | 112,290 | 8,054,768 |
| Payments and change in liabilities for investment contracts |
- | - | 423,590 | - | - | 423,590 |
| Payments and change in liabilities for guaranteed return provident fund tracks |
38,697 | |||||
| Total liabilities from life insurance and long-term savings |
8,517,055 | |||||
| Comprehensive income (loss) from life insurance business (4) |
108,190 (5) | 560,657 (4)(5) | (74,902) | 71,566 | 13,475 | 678,986 |
| Profit from pension and provident funds |
28,071 | |||||
| Total profit from life insurance and long-term |
707,057 | |||||
| savings |
(1) Products issued until 1990 (including increases in respect thereof) were mainly guaranteed return policies that were backed mainly by designated bonds.
(2) The financial margin does not include additional income of the Company collected as a percentage of the premium and is calculated before deducting investment management expenses. The financial margin in guaranteed return policies is based on actual investment income, for the reporting year, less the product of the annual guaranteed rate of return, multiplied by the average reserve per year in the various insurance reserves. In this matter, investment income also includes the change in the fair value of available-for-sale financial assets that is charged to the statement of comprehensive income. In yield-dependent contracts, the financial margin is the total fixed and variable management fees calculated on the basis of the yield and average balance of insurance reserves.
(3) As of September 30, 2020, the estimated management fees which were not collected due to negative yield in respect of participating policies amounted to approximately NIS 101 million; this amount was offset against management fees in the fourth quarter of 2020.

| For the 9-month period ended September 30, 2021 | |||||||
|---|---|---|---|---|---|---|---|
| Long-term care | Other (2) | ||||||
| Individual Collective |
Long-term | Short-term | Total | ||||
| Unaudited | |||||||
| NIS thousand | |||||||
| Gross premiums | 195,027 | 730,712 | 1,084,428(1) | 42,129(1) | 2,052,296 | ||
| Payments and change in liabilities in respect of insurance contracts, gross |
316,727 | 1,390,803 | 386,285 | 24,800 | 2,118,615 | ||
| Total comprehensive income (loss) from health insurance business |
(9,084)(4) | (40,570)(4) | 228,799 | 913 | 180,058 |
(1) Of this, individual premiums in the amount of NIS 682,999 thousand and collective premiums in the amount of NIS 443,558 thousand. The decrease in individual premiums is mainly due to a decrease in travel insurance activity following the Covid-19 crisis and ceasing to market health insurance policies for Israelis staying abroad permanently or for prolonged periods (relocation) beginning in the second quarter of 2020. In January 2021, the relocation insurance portfolio was transferred from the Company to the DavidShield Insurance Company Ltd.
| For the 9-month period ended September 30, 2020 | |||||||
|---|---|---|---|---|---|---|---|
| Long-term care Collective(3) Individual |
Other (2) | ||||||
| Long-term | Short-term | Total | |||||
| Unaudited | |||||||
| NIS thousand | |||||||
| Gross premiums | 195,175 | 666,428 | 1,180,527 (1) | 79,148(1) | 2,121,278 | ||
| Payments and change in liabilities in respect of insurance contracts, gross |
35,707 | 550,296 | 616,480 | 76,307 | 1,278,790 | ||
| Total comprehensive income (loss) from health insurance business |
169,417 (4) | (20,909) (3) | 157,378 | (16,398) | 289,488 |
(1) Of this, individual premiums in the amount of NIS 777,887 thousand and collective premiums in the amount of NIS 481,788 thousand.
| For the 3-month period ended September 30, 2021 | ||||||
|---|---|---|---|---|---|---|
| Long-term care Individual Collective |
Other (2) | |||||
| Long-term | Short-term | Total | ||||
| Unaudited | ||||||
| NIS thousand | ||||||
| Gross premiums | 65,345 | 247,414 | 355,400(1) | 27,574(1) | 695,733 | |
| Payments and change in liabilities in respect of insurance contracts, gross |
(14,491) | 300,483 | 217,952 | 14,974 | 518,918 | |
| Total comprehensive income (loss) from health insurance business |
118,916(5) | 2,290 | 37,413 | 2,579 | 161,198 |
(1) Of this, individual premiums in the amount of NIS 246,191 thousand and collective premiums in the amount of NIS 136,783 thousand.

| For the 3-month period ended September 30, 2020 | |||||||
|---|---|---|---|---|---|---|---|
| Long-term care | Other (2) | ||||||
| Collective(3) Individual |
Long-term | Short term(7) |
Total | ||||
| Unaudited NIS thousand |
|||||||
| Gross premiums | 64,701 | 223,104 | 369,846(1) | 4,537(1) | 662,188 | ||
| Payments and change in liabilities in respect of insurance contracts, gross |
66,200 | 437,401 | 218,139 | 10,646 | 732,386 | ||
| Total comprehensive income (loss) from health insurance business |
20,105(5) | (2,035) | 50,584 | (5,046) | 63,608 |
(1) Of this, individual premiums in the amount of NIS 228,323 thousand and collective premiums in the amount of NIS 146,060 thousand.
| For the year ended December 30, 2021 | ||||||
|---|---|---|---|---|---|---|
| Long-term care | Other (2) | |||||
| Individual Collective |
Long-term | Short-term | Total | |||
| Unaudited | ||||||
| NIS thousand | ||||||
| Gross premiums | 259,764 | 891,730 | 1,521,350 (1) | 83,378(1) | 2,756,222 | |
| Payments and change in liabilities in respect of insurance contracts, gross |
271,231 | 1,224,983 | 796,511 | 78,905 | 2,371,630 | |
| Total comprehensive income (loss) from health insurance business |
41,730 | (33,016) | 228,886 | (18,942) | 218,658 |
(1) Of this, individual premiums in the amount of NIS 1,001,573 thousand and collective premiums in the amount of NIS 603,155 thousand.
(2) The most substantial coverage included in other long-term health insurance is medical expenses and in short-term health insurance - travel.
(3) The change in the liabilities and loss for the 9-month period ended September 30, 2020 stem mainly from the effect of the decline in the financial markets in Israel and around the world following the Covid-19 crisis.
(4) The loss in the nine-month period ended September 30, 2021 includes an increase in the insurance reserve (LAT) in the amount of approximately NIS 160 million (including continuity reserve). The profit in the nine-month period ended September 30, 2020 includes a NIS 94 million decrease in the insurance reserve (LAT). For details regarding the recognition of the excess fair value against the insurance reserve (LAT) in respect of the
investment in Ad 120, please see Note 1E.
(5) The profit in the three-month period ended September 30, 2021 includes a decrease in the insurance reserve (LAT) in the amount of approximately NIS 110 million, and the profit in the three-month period ended September 30, 2020 - a decrease in LAT of NIS 11 million.
For details regarding the recognition of the excess fair value against the insurance reserve (LAT) in respect of the investment in Ad 120, please see Note 1E.

| For the 9-month period ended September 30, 2021 | ||||||
|---|---|---|---|---|---|---|
| Compulsory motor insurance |
Motor property |
Property and other subsegments (*) |
Other liability subsegments (**) |
Total | ||
| Unaudited | ||||||
| NIS thousand | ||||||
| Gross premiums | 503,129 | 891,442 | 571,177 | 447,485 | 2,413,233 | |
| Reinsurance premiums | 208,972 | 1,413 | 380,850 | 196,552 | 787,787 | |
| Premiums - retention | 294,157 | 890,029 | 190,327 | 250,933 | 1,625,446 | |
| Change in unearned premium balance, retention |
49,947 | 91,246 | 11,514 | 16,126 | 168,833 | |
| Premiums earned - retention | 244,210 | 798,783 | 178,813 | 234,807 | 1,456,613 | |
| Investment income, net and finance | ||||||
| income | 126,037 | 47,360 | 14,198 | 121,143 | 308,738 | |
| Income from fees and commissions | 60,733 | 58 | 87,506 | 19,836 | 168,133 | |
| Total income | 430,980 | 846,201 | 280,517 | 375,786 | 1,933,484 | |
| Payments and change in liabilities in respect of insurance contracts, gross Reinsurers' share in payments and in |
483,385 | 595,050 | 191,171 | 253,112 | 1,522,718 | |
| changes in liabilities in respect of insurance contracts |
238,883 | 689 | 151,008 | 88,513 | 479,093 | |
| Payments and change in liabilities for insurance contracts - retention |
244,502 | 594,361 | 40,163 | 164,599 | 1,043,625 | |
| Fees and commissions, marketing expenses and other purchase expenses General and administrative expenses |
48,764 21,323 |
185,896 37,083 |
133,786 19,723 |
76,381 20,392 |
444,827 98,521 |
|
| Finance expenses | 1,177 | - | 132 | 1,131 | 2,440 | |
| Total expenses | 315,766 | 817,340 | 193,804 | 262,503 | 1,589,413 | |
| Company's share in the net results of investees |
(39) | (14) | (4) | (36) | (93) | |
| Profit before taxes on income | 115,175 | 28,847 | 86,709 | 113,247 | 343,978 | |
| Other comprehensive income before taxes on income |
47,059 | 17,850 | 5,301 | 45,232 | 115,442 | |
| Total comprehensive income for the period before taxes on income |
162,234 | 46,697 | 92,010 | 158,479 | 459,420 | |
| Liabilities in respect of insurance contracts, gross, as of September 30, 2021 (unaudited) |
2,974,776 | 877,976 | 676,234 | 2,217,473 | 6,746,459 | |
| Liabilities in respect of insurance contracts - retention - as of September 30, 2021 (unaudited) |
1,809,831 | 876,801 | 193,420 | 1,759,649 | 4,639,701 |
(*) Property and other insurance subsegments mainly include data from the comprehensive home insurance, comprehensive business insurance and property loss insurance subsegments, whose activity constitutes 81% of total premiums in these subsegments.
(**) Other liability insurance subsegments mainly include data from the following segments: third-party insurance, professional liability insurance and employers' liability insurance, the activity of which constitutes 83% of total premiums in these subsegments.

| For the 9-month period ended September 30, 2020 | ||||||
|---|---|---|---|---|---|---|
| Compulsory motor insurance |
Motor property |
Property and other subsegments (*) |
Other liability subsegments (**) |
Total | ||
| Unaudited | ||||||
| NIS thousand | ||||||
| Gross premiums | 461,880 | 812,296 | 566,139 | 377,983 | 2,218,298 | |
| Reinsurance premiums | 227,876 | 101 | 373,921 | 125,536 | 727,434 | |
| Premiums - retention | 234,004 | 812,195 | 192,218 | 252,447 | 1,490,864 | |
| Change in unearned premium balance, retention |
31,649 | 24,254 | 2,105 | 18,240 | 76,248 | |
| Premiums earned - retention | 202,355 | 787,941 | 190,113 | 234,207 | 1,414,616 | |
| Investment income, net and finance | ||||||
| income | 15,121 | 5,141 | 1,546 | 13,908 | 35,716 | |
| Income from fees and commissions | 64,965 | - | 85,566 | 13,174 | 163,705 | |
| Total income | 282,441 | 793,082 | 277,225 | 261,289 | 1,614,037 | |
| Payments and change in liabilities in respect of insurance contracts, gross Reinsurers' share in payments and in |
319,538 | 510,771 | 243,544 | 164,839 | 1,238,692 | |
| changes in liabilities in respect of insurance contracts |
212,696 | (7) | 164,902 | 30,661 | 408,252 | |
| Payments and change in liabilities for insurance contracts - retention |
106,842 | 510,778 | 78,642 | 134,178 | 830,440 | |
| Fees and commissions, marketing expenses and other purchase expenses |
46,170 | 184,676 | 130,756 | 71,117 | 432,719 | |
| General and administrative expenses | 21,410 | 37,897 | 22,126 | 18,866 | 100,299 | |
| Finance expenses | 523 | - | 53 | 480 | 1,056 | |
| Total expenses | 174,945 | 733,351 | 231,577 | 224,641 | 1,364,514 | |
| Company's share in the net results of investees |
(326) | (116) | (33) | (302) | (777) | |
| Profit before taxes on income | 107,170 | 59,615 | 45,615 | 36,346 | 248,746 | |
| Other comprehensive income before | ||||||
| taxes on income | 4,873 | 1,716 | 498 | 4,483 | 11,570 | |
| Total comprehensive income for the | ||||||
| period before taxes on income | 112,043 | 61,331 | 46,113 | 40,829 | 260,316 | |
| Liabilities in respect of insurance contracts, gross, as of September 30, 2020 (unaudited) |
2,756,588 | 751,316 | 671,169 | 2,059,050 | 6,238,123 | |
| Liabilities in respect of insurance contracts - retention - as of September 30, 2020 (unaudited) |
1,770,770 | 751,316 | 204,721 | 1,736,807 | 4,463,614 |
(*) Property and other insurance subsegments mainly include data from the comprehensive home insurance, comprehensive business insurance and property loss insurance subsegments, whose activity constitutes 80% of total premiums in these subsegments.
(**) Other liability insurance subsegments mainly include data from the following segments: third-party insurance, professional liability insurance and employers' liability insurance, the activity of which constitutes 83% of total premiums in these subsegments.

| For the 3-month period ended September 30, 2021 | |||||
|---|---|---|---|---|---|
| Compulsory motor insurance |
Motor property |
Property and other subsegments (*) |
Other liability subsegments (**) |
Total | |
| Unaudited | |||||
| NIS thousand | |||||
| Gross premiums | 174,447 | 300,461 | 182,481 | 143,087 | 800,476 |
| Reinsurance premiums | 70,540 | 393 | 122,261 | 64,268 | 257,462 |
| Premiums - retention | 103,907 | 300,068 | 60,220 | 78,819 | 543,014 |
| Change in unearned premium balance, retention |
15,789 | 21,691 | (625) | (1,353) | 35,502 |
| Premiums earned - retention | 88,118 | 278,377 | 60,845 | 80,172 | 507,512 |
| Investment income, net and finance income |
46,214 | 18,113 | 5,652 | 43,716 | 113,695 |
| Finance income (expenses) from fees and commissions |
22,265 | (11) | 31,179 | 7,531 | 60,964 |
| Total income | 156,597 | 296,479 | 97,676 | 131,419 | 682,171 |
| Payments and change in liabilities in respect of insurance contracts, gross Reinsurers' share in payments and in |
158,561 | 225,373 | 75,755 | 99,688 | 559,377 |
| changes in liabilities in respect of insurance contracts |
70,309 | 354 | 60,612 | 36,679 | 167,954 |
| Payments and change in liabilities for insurance contracts - retention |
88,252 | 225,019 | 15,143 | 63,009 | 391,423 |
| Fees and commissions, marketing expenses and other purchase expenses General and administrative expenses |
19,391 7,229 |
65,772 12,726 |
48,935 6,547 |
27,457 6,461 |
161,555 32,963 |
| Finance income | (271) | - | (23) | (274) | (568) |
| Total expenses | 114,601 | 303,517 | 70,602 | 96,653 | 585,373 |
| Company's share in the net results of investees |
217 | 82 | 23 | 213 | 535 |
| Profit (loss) before income taxes | 42,213 | (6,956) | 27,097 | 34,979 | 97,333 |
| Other comprehensive loss before taxes on income |
(19,487) | (6,983) | (1,824) | (19,316) | (47,610) |
| Total comprehensive income (loss) | |||||
| for the period before taxes on income |
22,726 | (13,939) | 25,273 | 15,663 | 49,723 |
| Liabilities in respect of insurance contracts, gross, as of September 30, 2021 (unaudited) |
2,974,776 | 877,976 | 676,234 | 2,217,473 | 6,746,459 |
| Liabilities in respect of insurance contracts - retention - as of September 30, 2021 (unaudited) |
1,809,831 | 876,801 | 193,420 | 1,759,649 | 4,639,701 |
(*) Property and other insurance subsegments mainly include data from the comprehensive home insurance, comprehensive business insurance and property loss insurance subsegments, whose activity constitutes 80% of total premiums in these subsegments.
(**) Other liability insurance subsegments mainly include data from the following segments: third-party insurance, professional liability insurance and employers' liability insurance, the activity of which constitutes 84% of total premiums in these subsegments.

| For the 3-month period ended September 30, 2020 | |||||
|---|---|---|---|---|---|
| Compulsory motor insurance |
Motor property |
Property and other subsegments (*) Unaudited |
Other liability subsegments (**) |
Total | |
| NIS thousand | |||||
| Gross premiums | 145,233 | 265,867 | 155,446 | 113,822 | 680,368 |
| Reinsurance premiums | 70,762 | 33 | 98,986 | 39,062 | 208,843 |
| Premiums - retention | 74,471 | 265,834 | 56,460 | 74,760 | 471,525 |
| Change in unearned premium balance, | |||||
| retention | 2,843 | 2,171 | (3,506) | (4,982) | (3,474) |
| Premiums earned - retention | 71,628 | 263,663 | 59,966 | 79,742 | 474,999 |
| Investment income, net and finance income |
25,721 | 9,056 | 2,606 | 23,661 | 61,044 |
| Income from fees and commissions | 21,732 | - | 29,719 | 4,536 | 55,987 |
| Total income | 119,081 | 272,719 | 92,291 | 107,939 | 592,030 |
| Payments and change in liabilities in respect of insurance contracts, gross Reinsurers' share in payments and in |
55,547 | 183,560 | 55,487 | 42,221 | 336,815 |
| changes in liabilities in respect of insurance contracts |
48,007 | - | 41,330 | (3,037) | 86,300 |
| Payments and change in liabilities for insurance contracts - retention |
7,540 | 183,560 | 14,157 | 45,258 | 250,515 |
| Fees and commissions, marketing expenses and other purchase expenses General and administrative expenses |
15,785 7,594 |
61,793 13,696 |
48,856 7,157 |
26,091 6,348 |
152,525 34,795 |
| Finance income | (121) | - | (11) | (112) | (244) |
| Total expenses | 30,798 | 259,049 | 70,159 | 77,585 | 437,591 |
| Company's share in the net results of investees |
(189) | (68) | (19) | (176) | (452) |
| Profit before taxes on income | 88,094 | 13,602 | 22,113 | 30,178 | 153,987 |
| Other comprehensive income before taxes on income |
16,549 | 5,782 | 1,666 | 15,225 | 39,222 |
| Total comprehensive income for the | |||||
| period before taxes on income | 104,643 | 19,384 | 23,779 | 45,403 | 193,209 |
| Liabilities in respect of insurance contracts, gross, as of September 30, 2020 (unaudited) |
2,756,588 | 751,316 | 671,169 | 2,059,050 | 6,238,123 |
| Liabilities in respect of insurance contracts - retention - as of September 30, 2020 (unaudited) |
1,770,770 | 751,316 | 204,721 | 1,736,807 | 4,463,614 |
(*) Property and other insurance subsegments mainly include data from the comprehensive home insurance, comprehensive business insurance and property loss insurance subsegments, whose activity constitutes 79% of total premiums in these subsegments.
(**) Other liability insurance subsegments mainly include data from the following segments: third-party insurance, professional liability insurance and employers' liability insurance, the activity of which constitutes 81% of total premiums in these subsegments.

| For the year ended December 31, 2020 | |||||
|---|---|---|---|---|---|
| Compulsory motor insurance |
Motor property |
Property and other subsegments (*) |
Other liability subsegments (**) |
Total | |
| Unaudited | |||||
| Gross premiums | 584,123 | 1,031,838 | NIS thousand 772,728 |
486,363 | 2,875,052 |
| 288,266 | 135 | 527,646 | 164,581 | 980,628 | |
| Reinsurance premiums Premiums - retention |
295,857 | 1,031,703 | 245,082 | 321,782 | 1,894,424 |
| Change in unearned premium balance, retention |
19,988 | (15,965) | (6,996) | 5,108 | 2,135 |
| Premiums earned - retention | 275,869 | 1,047,668 | 252,078 | 316,674 | 1,892,289 |
| Investment income, net and finance | |||||
| income | 46,101 | 22,236 | 6,334 | 56,202 | 130,873 |
| Income from fees and commissions | 86,229 | - | 111,679 | 16,809 | 214,717 |
| Total income | 408,199 | 1,069,904 | 370,091 | 389,685 | 2,237,879 |
| Payments and change in liabilities in respect of insurance contracts, gross Reinsurers' share in payments and in |
405,449 | 700,372 | 302,746 | 232,312 | 1,640,879 |
| changes in liabilities in respect of insurance contracts |
271,132 | (7) | 207,374 | 64,302 | 542,801 |
| Payments and change in liabilities for insurance contracts - retention |
134,317 | 700,379 | 95,372 | 168,010 | 1,098,078 |
| Fees and commissions, marketing expenses and other purchase expenses |
66,377 | 255,818 | 176,843 | 98,316 | 597,354 |
| General and administrative expenses | 30,616 | 54,182 | 32,096 | 27,189 | 144,083 |
| Finance income | (3,964) | - | (411) | (3,646) | (8,021) |
| Total expenses | 227,346 | 1,010,379 | 303,900 | 289,869 | 1,831,494 |
| Company's share in the net results of investees |
(1,519) | (519) | (157) | (1,397) | (3,592) |
| Profit before taxes on income | 179,334 | 59,006 | 66,034 | 98,419 | 402,793 |
| Other comprehensive income before taxes on income |
51,449 | 17,583 | 5,334 | 47,324 | 121,690 |
| Total comprehensive income for the period before taxes on income |
230,783 | 76,589 | 71,368 | 145,743 | 524,483 |
| Liabilities in respect of insurance contracts, gross, as of December 31, 2020 (audited) |
2,731,581 | 717,570 | 677,415 | 2,058,158 | 6,184,724 |
| Liabilities in respect of insurance contracts - retention - as of December 31, 2020 (audited) |
1,725,755 | 717,570 | 190,626 | 1,710,351 | 4,344,302 |
(*) Property and other insurance subsegments mainly include data from the comprehensive home insurance, comprehensive business insurance and property loss insurance subsegments, whose activity constitutes 81% of total premiums in these subsegments.
(**) Other liability insurance subsegments mainly include data from the following segments: third-party insurance, professional liability insurance and employers' liability insurance, the activity of which constitutes 84% of total premiums in these subsegments.

On December 7, 2020, the Company entered into a merger agreement with Halman Aldubi. Under the merger agreement, a reverse triple merger was carried out, with Halman Aldubi becoming a privately-held company wholly owned by the Company. The consideration of the transaction for Halman Aldubi is NIS 275 million. On February 28, 2021, upon meeting the conditions precedent, the merger was completed. As of that date, the Company wholly-owns (100%) Halman Aldubi. The consolidation commencement date is March 31, 2021.
Total assets under management by Halman Aldubi - net of the assets under management by the default pension fund sold to Meitav Dash (please see Section 4 below) - as of the consolidation date is approximately NIS 66 billion.
On February 18, 2021, the Company entered into an agreement with Halman Aldubi Provident according to which the Company would extend Halman Aldubi a loan in the amount of approximately NIS 88,633 thousand. The loan principal will be repaid in six unequal annual installments on May 1 of each year. From 2022 to 2024 - 4% of the principal in each payment; in 2028 - 28% of the principal; and in 2029- 2030 - 30% of the principal in each payment. The loan (principal and interest) is linked to the consumer price index; the loan principal will bear a fixed interest rate of 0.45% (base interest rate). If Halman Aldubi Provident does not meet the financial covenants specified in the loan agreement, the interest rate will increase by up to 0.5%. The loan to Halman Aldubi Provident, for the purpose of financing the full early redemption of all bonds (Series A) issued by Halman Aldubi Provident, in the amount of approximately NIS 73.6 million (hereinafter, respectively - the "Bonds" and the "Early Redemption"), as well as to finance the full early repayment of a loan totaling approximately NIS 15 million (hereinafter - the "Bank Loan Amount"), taken by Halman Aldubi Provident from a local banking corporation. On March 8, 2021, the early redemption of the bonds was executed and the Bank Loan Amount was transferred to the local banking corporation.
In addition, on March 25, 2021, the Company entered into an agreement with Halman Aldubi to grant an additional loan in the amount of NIS 5 million. The loan principal will be repaid in one lump sum on March 31, 2022. The principal will bear a fixed annual interest rate of Prime + 1%. The loan is intended to cover Halman Aldubi's credit facility liabilities to a local bank.
On October 1, 2021, the merger of Halman Aldubi Provident with and into The Phoenix Pension and Provident Fund was completed. For further details, please see Note 1G.

On February 22, 2021, the Company entered into an agreement with Meitav Dash Provident Funds and Pension Ltd. (hereinafter - "Meitav Dash Provident"), according to which following the completion of the agreement with Halman Aldubi, as aforesaid, such that Halman Provident will sign an agreement for the sale to Meitav Dash Provident of the new pension funds managed by Halman Provident for NIS 45 million, to be paid in one lump sum on the completion date. On March 10, 2021, Halman Provident signed the said agreement. After the conditions precedent have been satisfied, the transaction was completed on July 1, 2021.
The said transaction had a negligible effect on the Company's results in the reporting period.
The Company recognized the fair value of the assets acquired and the liabilities assumed as part of the business combination according to a provisional measurement. As of the date of approval of the financial statements, a final valuation has not yet been received by an external appraiser in relation to the fair value of the identified assets acquired and the liabilities assumed. A final adjustment of the consideration for the purchase as well as the fair value of the assets and liabilities purchased can be carried out up to 12 months from the acquisition date. At the final measurement date, the adjustments were made by way of a restating the comparative results previously reported according to the provisional measurement. The Company has opted to measure the non-controlling interests in the acquired company according to the proportionate share of the non-controlling interests in the fair value of the net identified assets of the acquiree.
The fair value of the identified assets and identifiable liabilities of Halman Aldubi at the consolidation commencement date (March 31, 2021) is as follows:

5. The Halman Aldubi business combination (cont.)
| Unaudited | |
|---|---|
| NIS thousand | |
| Intangible assets | 205,760 |
| Deferred tax assets | 2,380 |
| Deferred acquisition costs | 19,047 |
| Property, plant & equipment | 34,901 |
| Investments in associates | (271) |
| Current tax assets | 1,952 |
| Receivables and debit balances | 18,056 |
| Financial investments | 32,421 |
| Cash and cash equivalents | 35,239 |
| Total assets | 349,485 |
| Liabilities in respect of deferred taxes | (55) |
| Liability for employee benefits, net | (5,018) |
| Liability in respect of current taxes | (2,637) |
| Payables and credit balances | (35,205) |
| Financial liabilities | (34,161) |
| Total liabilities | (77,076) |
| Total assets less liabilities in Halman's books of accounts | 272,409 |
| Non-controlling interests | 206 |
| Intangible assets arising from the acquisition, net of tax | 96,018 |
| Total acquisition cost, including loan to Halman Provident | 368,633 |
The total cost of the business combination amounted to NIS 369 million, as detailed below. In addition, there are direct acquisition costs attributed to the transaction in the amount of approximately NIS 5.5 million, charged as an expense and included in the general and administrative expenses line item.
| Unaudited NIS thousand |
|
|---|---|
| Total acquisition cost in cash | 275,000 |
| Loan to Halman Provident (*) | 93,633 |
| Total investment | 368,633 |
| Cash arising from the acquisition/used for the acquisition: | |
| Cash and cash equivalents in the acquiree as of the acquisition date | 35,239 |
| Cash paid as acquisition proceeds | (368,633) |
| Cash, net | (333,394) |
(*) For further details regarding the terms and conditions of the loans, please see Section 2 above.

As stated above, the consolidation commencement date of Halman Aldubi is March 31, 2021 and therefore, Halman Aldubi's results include the profit for the six-month period ended September 30, 2021.
It should be noted that the total income included (mainly management fees) in the financial statements for the six- and three months ended September 30, is NIS 99 million and NIS 48 million, respectively. Total expenses for these periods are NIS 88 million and about NIS 40 million, respectively.
Had the business combination taken place at the beginning of the year, the effect of the comprehensive income after tax and the income of Halman Aldubi on the Group's income would have been immaterial.
1. General
In June 2021, Gama issued a supplementary notice, following the Supplementary Prospectus for of the sale offer and initial public offering of shares (hereinafter - the "Offering"), and listing of Gama shares on the TASE, which was published by Gama on May 31, 2021 (the Prospectus together with the Supplementary Notice will be hereinafter referred to as the "Prospectus"). Simultaneously with the execution of the Offering in accordance with the Prospectus, The Phoenix Investments purchased additional Gama shares (hereinafter - the "Purchased Shares"), such that after the Offering and the acquisition of the Purchased Shares, The Phoenix Investments holds approximately 61.6% of Gama's issued and paid-up share capital and voting rights therein (approximately 60% on a fully diluted basis) and became the controlling shareholder in Gama. In exchange for the Purchased Shares, The Phoenix Investments paid a total of NIS 124 million. Following the execution of the Offering and the acquisition of the Purchased Shares, in Q2 the Company recorded a one-off post-tax profit of NIS 220 million, net of issuance expenses, as a result of becoming the controlling shareholder in Gama.
2. Business combination - Gama
The Company recognized the fair value of the assets acquired and the liabilities assumed as part of the business combination according to a provisional measurement. As of the date of approval of the financial statements, a final valuation has not yet been received by an external appraiser in relation to the fair value of the identified assets acquired and the liabilities assumed. A final adjustment of the consideration for the purchase as well as the fair value of the assets and liabilities purchased can be carried out up to 12 months from the acquisition date. At the final measurement date, the adjustments were made by way of a restating the comparative results previously reported according to the provisional measurement. The Company has opted to measure the non-controlling interests in the acquired company according to the proportionate share of the non-controlling interests in the fair value of the net identified assets of the acquiree.

The fair value of Gama's identified assets and identified liabilities as of the consolidation commencement date (June 30, 2021) is as follows:
| Unaudited NIS thousand |
|
|---|---|
| Intangible assets | 3,577 |
| Deferred tax assets | 3,239 |
| Property, plant & equipment | 9,242 |
| Current tax assets | 8,750 |
| Receivables and debit balances | 6,691 |
| Financial investments | 12,494 |
| Credit assets in respect of factoring, clearing and financing | 2,283,531 |
| Cash and cash equivalents | 3,558 |
| Total assets | 2,331,082 |
| Liability for employee benefits, net | (5,428) |
| Payables and credit balances | (27,561) |
| Financial liabilities (*) | (2,021,233) |
| Total liabilities | (2,054,222) |
| Assets less liabilities in Gama's books of accounts | 276,860 |
| Non-controlling interests | (121,293) |
| Investment in an investee | (147,193) |
| Gain from assuming control | (240,292) |
| Intangible assets arising from the acquisition, net of tax | 356,281 |
| Total acquisition cost | 124,363 |
(*) See Section 3 below.

2. Business combination – Gama (cont.)
The total cash cost of the business combination amounted to NIS 124 million. In addition, there are direct acquisition costs attributed to the transaction in the amount of approximately NIS 4 million, charged as an expense and included in the general and administrative expenses line item.
| Unaudited NIS thousand |
|
|---|---|
| Cash arising from the acquisition (used as acquisition proceeds): | |
| Cash and cash equivalents in the acquiree as of the acquisition date | 3,558 |
| Cash paid as acquisition proceeds | (124,363) |
| Cash, net | (120,805) |
As stated above, the date of assuming control is June 30, 2021; therefore, Gama's results in the credit segment, for the 9-month period ended September 30, 2021 include Gama's results for the six-month period ended September 30, 2021 in the net results of investees line item. In addition, the one-off gain from assuming control in the amount of NIS 220 million was imputed to other income.
In July and August 2021, Gama issued to Gama's CEO, officers and employees, shares that reflect, after dilution, 1.67% of Gama's share capital.
Following the said issue, the Company, through The Phoenix Investments, holds 60% of Gama's issued and paid-up capital and voting rights.
As of the date of assuming control, Gama's outstanding Bonds (Series A) total approximately NIS 260 million. Bonds listed for trading on TACT Institutional. The bonds' principal will be repaid in 2 installments - on March 30, 2022 and September 30, 2022. The bonds bear an annual interest of 1.34%; the principal and interest are not CPI-linked. Gama's Bonds (Series A) are rated Aa3.il by Midroog Ltd.
Under the Deed of Trust for the Bonds (Series A), Gama undertook to meet the following financial covenants:
As of the financial statements date, the Company meets the financial covenants.

2. Business combination – Gama (cont.)
On August 20, 2020, Gama entered into an agreement with an institutional entity to receive a loan of NIS 250 million, which will be repaid in 9 equal installments starting in February 2023. On June 25, 2020, Gama and a subsidiary thereof entered into an agreement with another institutional entity, to receive a loan of NIS 100 million, of which a total of NIS 25 million will be repaid in eleven equal quarterly installments and the outstanding balance of NIS 75 million will be repaid in one lump sum on July 8, 2023. The interest rate on these loans ranges from Prime and Prime + 1%.
The balance represents a liability for trade receivables in respect of credit vouchers that have been transferred to Gama by credit card companies as part of its factoring and clearing agreements as an aggregator and have yet to be paid to Gama's customers. The balance is short-term and will be repaid several days after the reporting period, according to the payment date agreed upon with each customer.
1. Following is a breakdown of assets held against insurance contracts and investment contracts presented at fair value through profit and loss:
| As of September 30 2021 Unaudited |
As of December 31 2020 Audited |
||
|---|---|---|---|
| Investment property | 1,982,330 | 1,758,996 | 1,839,576 |
| Financial investments: | |||
| Liquid debt assets | 21,686,303 | 21,728,111 | 21,761,391 |
| Illiquid debt assets | 7,560,379 | 6,679,471 | 7,119,613 |
| Shares | 22,064,132 | 15,436,360 | 18,045,043 |
| Other financial investments | 24,721,888 | 15,741,043 | 18,644,400 |
| Total financial investments | 76,032,702 | 59,584,985 | 65,570,447 |
| Cash and cash equivalents | 12,603,655 | 10,063,324 | 10,464,216 |
| Other | 189,821 | 209,955 | 159,845 |
| Total assets for yield-dependent contracts |
90,808,508 | 71,617,260 | 78,034,084 |

The following table presents an analysis of assets held against insurance contracts and investment contracts presented at fair value through profit and loss. The different levels were defined as follows:
Level 1 - fair value measured using quoted prices (unadjusted) in an active market for identical instruments.
Level 2 - fair value measured using observable inputs, either directly or indirectly, that are not included in Level 1 above.
Level 3 - fair value measured using inputs that are not based on observable market inputs.
For financial instruments periodically recognized at fair value, the Company estimates, at the end of each reporting period, whether transfers have been made between the various levels of the fair value hierarchy.
During the reporting periods there were no material transfers between Level 1 and Level 2.
The Company holds the financial instruments measured at fair value according to the following classifications:
| As of September 30, 2021 | |||||
|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | ||
| Unaudited | |||||
| NIS thousand | |||||
| Financial investments: | |||||
| Liquid debt assets | 16,173,693 | 5,512,610 | - | 21,686,303 | |
| Illiquid debt assets | - | 5,981,991 | 1,578,388 | 7,560,379 | |
| Shares | 19,754,206 | 1,077,591 | 1,232,335 | 22,064,132 | |
| Other financial investments | 9,934,979 | 1,522,653 | 13,264,256 | 24,721,888 | |
| Total | 45,862,878 | 14,094,845 | 16,074,979 | 76,032,702 |
| As of September 30, 2020 | |||||
|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | ||
| Unaudited | |||||
| NIS thousand | |||||
| Financial investments: | |||||
| Liquid debt assets (*) | 16,918,479 | 4,809,632 | - | 21,728,111 | |
| Illiquid debt assets | - | 5,308,877 | 1,370,594 | 6,679,471 | |
| Shares (*) | 13,939,216 | 421,949 | 1,075,195 | 15,436,360 | |
| Other financial investments | 5,627,145 | 730,273 | 9,383,625 | 15,741,043 | |
| Total | 36,484,840 | 11,270,731 | 11,829,414 | 59,584,985 |
(*) Reclassified from on fair value level to another.

| As of December 31, 2020 | |||||
|---|---|---|---|---|---|
| Level 1 | Level 2 Level 3 |
Total | |||
| Unaudited | |||||
| NIS thousand | |||||
| Financial investments: | |||||
| Liquid debt assets | 16,507,724 | 5,253,667 | - | 21,761,391 | |
| Illiquid debt assets | - | 5,427,432 | 1,692,181 | 7,119,613 | |
| Shares | 16,277,954 | 518,085 | 1,249,004 | 18,045,043 | |
| Other financial investments | 7,395,216 | 1,101,059 | 10,148,125 | 18,644,400 | |
| Total | 40,180,894 | 12,300,243 | 13,089,310 | 65,570,447 |
| Fair value measurement at the reporting date | |||||
|---|---|---|---|---|---|
| Financial assets at fair value through profit and loss | |||||
| Liquid debt assets |
Illiquid debt assets |
Shares | Other financial investments |
Total | |
| Unaudited | |||||
| NIS thousand | |||||
| Balance as of January 1, 2021 | - | 1,692,181 | 1,249,004 | 10,148,125 | 13,089,310 |
| Total gains recognized in profit | |||||
| and loss (*) | - | 35,371 | 202,494 | 1,915,076 | 2,152,941 |
| Purchases | - | 728,119 | 248,032 | 3,035,608 | 4,011,759 |
| Proceeds from interest and | |||||
| dividend | - | (35,988) | (9,841) | (523,083) | (568,912) |
| Redemptions / sales | - | (554,045) | (85,215) | (1,136,949) | (1,776,209) |
| Transfers from Level 3 (**) | - | (287,250) | (372,139) | (174,521) | (833,910) |
| Balance on September 30, 2021 |
- | 1,578,388 | 1,232,335 | 13,264,256 | 16,074,979 |
| (*) Of which: | |||||
| Total unrealized gains for the period recognized in profit and loss in respect of assets held as of September 30, 2021 |
- | 5,530 | 190,984 | 1,455,256 | 1,651,770 |
(**) Transfers from level to level stem mainly from securities whose rating has changed and from securities issued for the first time.

Assets measured at fair value - Level 3 (cont.)
| Fair value measurement at the reporting date | ||||||
|---|---|---|---|---|---|---|
| Financial assets at fair value through profit and loss | ||||||
| Liquid debt assets |
Illiquid debt assets |
Shares | Other financial investments Total |
|||
| Unaudited | ||||||
| NIS thousand | ||||||
| Balance on January 1, 2020 | - | 599,815 | 945,002 | 8,082,717 | 9,627,534 | |
| Total gains (losses) recognized | ||||||
| in profit and loss (*) | - | 434 | 48,456 | 526,378 | 575,268 | |
| Purchases | - | 883,529 | 174,560 | 1,984,393 | 3,042,482 | |
| Proceeds from interest and | ||||||
| dividend | - | (8,561) | (10,627) | (231,779) | (250,967) | |
| Redemptions / sales | - | (229,401) | (82,196) | (993,629) | (1,305,226) | |
| Transfers into Level 3 (**) | - | 124,778 | - | 15,545 | 140,323 | |
| Balance on September 30, 2020 |
- | 1,370,594 | 1,075,195 | 9,383,625 | 11,829,414 | |
| (*) Of which: | ||||||
| Total unrealized gains (losses) for the period recognized in profit and loss in respect of assets held as of September 30, 2020 |
- | (11,006) | 30,865 | 330,684 | 350,543 |
(**) Transfer from level to level arises primarily in respect of securities the rating of which has changed.
| Fair value measurement at the reporting date | |||||
|---|---|---|---|---|---|
| Financial assets at fair value through profit and loss | |||||
| Liquid debt assets |
Illiquid debt assets |
Shares Unaudited |
Other financial investments Total |
||
| NIS thousand | |||||
| Balance on July 1, 2021 | - | 1,502,469 | 1,224,261 | 12,356,747 | 15,083,477 |
| Total gains (losses) recognized in profit and loss (*) |
- | (15,372) | 139,993 | 482,442 | 607,063 |
| Purchases | - | 306,617 | 101,511 | 836,469 | 1,244,597 |
| Proceeds from interest and dividend |
- | (12,467) | (2,535) | (129,827) | (144,829) |
| Redemptions / sales | - | (202,859) | (43,618) | (281,575) | (528,052) |
| Transfers from Level 3 (**) | - | - | (187,277) | - | (187,277) |
| Balance on September 30, 2021 |
- | 1,578,388 | 1,232,335 | 13,264,256 | 16,074,979 |
| (*) Of which: | |||||
| Total unrealized gains (losses) for the period recognized in profit and loss in respect of assets held as of September 30, 2021 |
- | (8,970) | 137,795 | 384,487 | 513,312 |
(**) Transfers from level to level stem mainly from securities issued for the first time.

Assets measured at fair value - Level 3 (cont.)
| Fair value measurement at the reporting date | |||||
|---|---|---|---|---|---|
| Financial assets at fair value through profit and loss | |||||
| Liquid debt assets |
Illiquid debt assets |
Shares | Other financial investments |
Total | |
| Unaudited | |||||
| NIS thousand | |||||
| Balance on July 1, 2020 | - | 1,211,116 | 1,042,317 | 8,658,766 | 10,912,199 |
| Total gains recognized in profit and loss (*) |
- | 16,696 | 3,648 | 437,422 | 457,766 |
| Purchases | - | 230,381 | 29,291 | 586,204 | 845,876 |
| Proceeds from interest and dividend |
- | (2,755) | (11) | (64,324) | (67,090) |
| Redemptions / sales | - | (84,844) | (50) | (234,443) | (319,337) |
| Balance on September 30, 2020 |
- | 1,370,594 | 1,075,195 | 9,383,625 | 11,829,414 |
| (*) Of which: | |||||
| Total unrealized gains (losses) for the period recognized in profit and loss in respect of assets held as of September 30, 2020 |
- | 14,095 | 4,442 | 384,714 | 403,251 |
| Fair value measurement at the reporting date | |||||
|---|---|---|---|---|---|
| Financial assets at fair value through profit and loss | |||||
| Liquid debt assets |
Illiquid debt assets |
Shares | Other financial investments |
Total | |
| Unaudited | |||||
| NIS thousand | |||||
| Balance as of January 1, 2020 | - | 599,815 | 945,002 | 8,082,717 | 9,627,534 |
| Total gains recognized in profit and loss (*) |
- | 87,999 | 149,858 | 1,072,694 | 1,310,551 |
| Purchases | - | 1,274,640 | 285,357 | 2,804,880 | 4,364,877 |
| Proceeds from interest and dividend |
- | (21,774) | (20,877) | (439,476) | (482,127) |
| Redemptions / sales | - | (373,618) | (51,059) | (1,390,789) | (1,815,466) |
| Transfers into Level 3 (**) | - | 125,119 | - | 18,099 | 143,218 |
| Transfers from Level 3 (***) | - | - | (59,277) | - | (59,277) |
| Balance as of December 31, 2020 |
- | 1,692,181 | 1,249,004 | 10,148,125 | 13,089,310 |
| (*) Of which: | |||||
| Total unrealized gains for the period included in profit and loss in respect of assets held as of December 31, 2020 |
- | 54,547 | 119,291 | 606,432 | 780,270 |
(**) Transfers to Level 3 stem mainly from securities the rating of which was revised.
(***) Transfers from Level 3 stem from securities issued for the first time.

3. Illiquid debt assets
Composition:
| As of September 30, 2021 | |||
|---|---|---|---|
| Carrying amount |
Fair value | ||
| Unaudited | |||
| NIS thousand | |||
| Loans and receivables: | |||
| Designated bonds and treasury deposits (*) | 8,190,387 | 12,678,180 | |
| Other non-convertible debt assets, excluding deposits | |||
| with banks | 4,609,668 | 4,917,392 | |
| Deposits with banks | 1,010,916 | 1,057,739 | |
| Total illiquid debt assets | 13,810,971 | 18,653,311 | |
| Impairments carried to profit and loss (cumulative) | 61,885 |
(*) The fair value was calculated according to the contractual repayment date.
| As of September 30, 2020 | |||
|---|---|---|---|
| Carrying amount |
Fair value | ||
| Unaudited NIS thousand |
|||
| Loans and receivables: | |||
| Designated bonds and treasury deposits (*) | 8,259,031 | 12,156,488 | |
| Other non-convertible debt assets, excluding deposits with banks |
4,571,975 | 4,734,789 | |
| Deposits with banks | 899,976 | 941,943 | |
| Total illiquid debt assets | 13,730,982 | 17,833,220 | |
| Impairments carried to profit and loss (cumulative) | 65,211 |
(*) The fair value was calculated according to the contractual repayment date.

| As of December 31, 2020 | |||
|---|---|---|---|
| Carrying amount |
Fair value | ||
| Unaudited NIS thousand |
|||
| Loans and receivables: | |||
| Designated bonds and treasury deposits (*) | 8,190,398 | 12,193,361 | |
| Other non-convertible debt assets, excluding deposits | |||
| with banks | 4,708,119 | 5,039,280 | |
| Deposits with banks | 1,108,672 | 1,153,929 | |
| Total illiquid debt assets | 14,007,189 | 18,386,570 | |
| Impairments carried to profit and loss (cumulative) | 60,343 |
(*) The fair value was calculated according to the contractual repayment date.
The tables below depict an analysis of the financial instruments presented at fair value.
During the reporting periods there were no material transfers between Level 1 and Level 2.
| As of September 30, 2021 | |||||
|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | ||
| Unaudited | |||||
| NIS thousand | |||||
| Liquid debt assets | 6,238,137 | 1,420,128 | - | 7,658,265 | |
| Shares | 1,665,744 | 535,840 | 300,793 | 2,502,377 | |
| Other | 697,927 | 575,470 | 2,620,436 | 3,893,833 | |
| Total | 8,601,808 | 2,531,438 | 2,921,229 | 14,054,475 |
| As of September 30, 2020 | ||||||
|---|---|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | |||
| Unaudited | ||||||
| NIS thousand | ||||||
| Liquid debt assets (*) | 7,093,868 | 1,239,080 | - | 8,332,948 | ||
| Shares (*) | 1,244,103 | 115,866 | 292,397 | 1,652,366 | ||
| Other | 498,800 | 366,880 | 1,878,104 | 2,743,784 | ||
| Total | 8,836,771 | 1,721,826 | 2,170,501 | 12,729,098 |
(*) Reclassified from on fair value level to another.

| As of December 31, 2020 | ||||
|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | |
| Unaudited | ||||
| NIS thousand | ||||
| Liquid debt assets | 6,732,438 | 1,363,030 | - | 8,095,468 |
| Shares | 1,414,649 | 155,336 | 330,008 | 1,899,993 |
| Other | 716,580 | 493,072 | 2,037,817 | 3,247,469 |
| Total | 8,863,667 | 2,011,438 | 2,367,825 | 13,242,930 |
Assets measured at fair value - Level 3
| Fair value measurement at the reporting date | |||||
|---|---|---|---|---|---|
| Financial assets at fair value through profit and loss and available-for-sale financial assets |
|||||
| Liquid debt assets |
Illiquid debt assets |
Shares | Other financial investments |
Total | |
| Unaudited | |||||
| NIS thousand | |||||
| Balance as of January 1, 2021 | - | - | 330,008 | 2,037,817 | 2,367,825 |
| Total profits recognized: | |||||
| In profit and loss (*) | - | - | 16,265 | 82,719 | 98,984 |
| In other comprehensive income | - | - | 78,440 | 226,106 | 304,546 |
| Purchases | - | - | 96,414 | 588,985 | 685,399 |
| Proceeds from interest and | |||||
| dividend | - | - | (1,388) | (90,735) | (92,123) |
| Redemptions / sales | - | - | (18,071) | (166,250) | (184,321) |
| Transfers from Level 3 (**) | - | - | (200,875) | (58,206) | (259,081) |
| Balance on September 30, 2021 | - | - | 300,793 | 2,620,436 | 2,921,229 |
| (*) Of which: | |||||
| Total unrealized gains (losses) for the period recognized in profit |
|||||
| and loss in respect of assets held as of September 30, 2021 |
- | - | (1,311) | (12,797) | (14,108) |
(**) Transfers from Level 3 stem primarily from a securities issued for the first time.

Assets measured at fair value - Level 3 (cont.)
| Fair value measurement at the reporting date | |||||
|---|---|---|---|---|---|
| Financial assets at fair value through profit and loss and available-for-sale financial assets |
|||||
| Liquid debt assets |
Illiquid debt assets |
Shares | Other financial investments |
Total | |
| Unaudited | |||||
| NIS thousand | |||||
| Balance as of January 1, 2020 | - | - | 241,569 | 1,498,494 | 1,740,063 |
| Total profits recognized: | |||||
| In profit and loss (*) | - | - | 13,105 | 11,450 | 24,555 |
| In other comprehensive income | - | - | 20,187 | 42,545 | 62,732 |
| Purchases | - | - | 65,541 | 447,194 | 512,735 |
| Proceeds from interest and | |||||
| dividend | - | - | (2,273) | (27,670) | (29,943) |
| Redemptions / sales | - | - | (45,732) | (103,627) | (149,359) |
| Transfers into Level 3 (**) | - | - | - | 9,718 | 9,718 |
| Balance on September 30, 2020 | - | - | 292,397 | 1,878,104 | 2,170,501 |
| (*) Of which: | |||||
| Total unrealized gains (losses) for the period recognized in profit and loss in respect of assets held |
|||||
| as of September 30, 2020 | - | - | (1,856) | (19,157) | (21,013) |
(**) Securities classified from investment in an associate.
| Fair value measurement at the reporting date | |||||
|---|---|---|---|---|---|
| Financial assets at fair value through profit and loss and available-for-sale financial assets |
|||||
| Liquid debt assets |
Illiquid debt assets |
Shares | Other financial investments |
Total | |
| Unaudited | |||||
| NIS thousand | |||||
| Balance on July 1, 2021 Gains (losses) recognized: |
- | - | 440,727 | 2,433,324 | 2,874,051 |
| In profit and loss (*) | - | - | - | 20,539 | 20,539 |
| In other comprehensive income | - | - | (3,545) | 50,181 | 46,636 |
| Purchases | - | - | 42,242 | 193,425 | 235,667 |
| Proceeds from interest and dividend |
- | - | - | (24,720) | (24,720) |
| Redemptions / sales | - | - | - | (52,313) | (52,313) |
| Transfers from Level 3 (**) | - | - | (178,631) | - | (178,631) |
| Balance on September 30, 2021 | - | - | 300,793 | 2,620,436 | 2,921,229 |
| (*) Of which: | |||||
| Total unrealized gains (losses) for the period recognized in profit and loss in respect of assets held |
|||||
| as of September 30, 2021 | - | - | - | (4,837) | (4,837) |
(**) Transfers from Level 3 stem from a securities issued for the first time.
Assets measured at fair value - Level 3 (cont.)
| Fair value measurement at the reporting date Financial assets at fair value through profit and loss and available-for-sale financial assets |
|||||
|---|---|---|---|---|---|
| Liquid debt assets |
Illiquid debt assets |
Shares | Other financial investments |
Total | |
| Unaudited | |||||
| NIS thousand | |||||
| Balance on July 1, 2020 | - | - | 283,762 | 1,717,087 | 2,000,849 |
| Gains (losses) recognized: | |||||
| In profit and loss (*) | - | - | (898) | 24,281 | 23,383 |
| In other comprehensive income | - | - | 961 | 58,521 | 59,482 |
| Purchases | - | - | 8,572 | 123,265 | 131,837 |
| Proceeds from interest and dividend |
- | - | - | (10,121) | (10,121) |
| Redemptions / sales | - | - | - | (34,929) | (34,929) |
| Balance on September 30, 2020 | - | - | 292,397 | 1,878,104 | 2,170,501 |
| (*) Of which: | |||||
| Total unrealized gains (losses) for the period recognized in profit and loss in respect of assets held as of September 30, 2020 |
- | - | (898) | 14,439 | 13,541 |
| Financial assets at fair value through profit and loss and available-for-sale financial assets |
|||||
|---|---|---|---|---|---|
| Liquid debt assets |
Illiquid debt assets |
Shares | Other financial investments |
Total | |
| Unaudited | |||||
| NIS thousand | |||||
| Balance as of January 1, 2020 | - | - | 241,569 | 1,498,494 | 1,740,063 |
| Total profits recognized: | |||||
| In profit and loss (*) | - | - | 15,954 | 65,621 | 81,575 |
| In other comprehensive income | - | - | 30,695 | 90,028 | 120,723 |
| Purchases | - | - | 98,720 | 619,384 | 718,104 |
| Proceeds from interest and | |||||
| dividend | - | - | (6,250) | (81,452) | (87,702) |
| Redemptions / sales | - | - | (33,570) | (163,976) | (197,546) |
| Transfers into Level 3 (**) | - | - | - | 9,718 | 9,718 |
| Transfers from Level 3 (***) | - | - | (17,110) | - | (17,110) |
| Balance as of December 31, 2020 | - | - | 330,008 | 2,037,817 | 2,367,825 |
| (*) Of which: | |||||
| Total unrealized gains (losses) for the period recognized in profit and loss in respect of assets held |
|||||
| as of December 31, 2020 | - | - | (6,574) | (13,350) | (19,924) |
(**) Securities classified from investment in an associate.
(***) Securities issued for the first time.
| As of September 30 | ||
|---|---|---|
| 2021 | ||
| Unaudited | ||
| NIS thousand | ||
| Trade receivables and checks for collection | 744,819 | |
| Credit vouchers | 24,702 | |
| Loans and checks for collection | 500,662 | |
| Provision for doubtful debts | (14,408) | |
| Credit vouchers for sale | 878,688 | |
| Total | 2,134,463 |
For further details regarding Gama's business combination, please see Note 4B.
| As of September 30, 2021 | |||
|---|---|---|---|
| Carrying amount Fair value Unaudited NIS thousand |
|||
| Financial liabilities presented at amortized cost: | |||
| Loans from banks and others (1) | 662,531 | 662,531 | |
| Bonds (1) | 1,693,155 | 1,761,792 | |
| Subordinated bonds (2) | 3,387,725 | 3,648,915 | |
| Subordinated bonds with a loss-absorption mechanism (2) (3) | 199,380 | 203,545 | |
| Liability for REPO | 391,441 | 391,441 | |
| Trade receivables for credit cards (1) | 1,111,160 | 1,111,160 | |
| Other (4) | 29,400 | 29,400 | |
| Total financial liabilities presented at amortized cost | 7,474,792 | 7,808,784 | |
| Financial liabilities presented at fair value through profit and loss |
|||
| Derivatives (5) | 530,714 | 530,714 | |
| Liability for short sale of liquid securities | 736,325 | 736,325 | |
| Total financial liabilities presented at fair value through profit and loss |
1,267,039 | 1,267,039 | |
| Lease liabilities | 132,470 | ||
| Total financial liabilities | 8,874,301 |
(1) For information regarding the terms and conditions of the bonds and loans from others, please see Note 4B(3).
(2) The bonds were issued in order to comply with the capital requirements. Disclosure regarding fair value, net of interest accrued since the date of the last installment.
(3) Issuance of Additional Tier 1 capital bonds; for further details, please see Note 6F.
(4) Mainly in respect of an option to acquire an investee.
(5) Including financial liabilities in respect of yield-dependent contracts totaling approximately NIS 452 million.
1. Breakdown of financial liabilities (cont.)
| As of September 30, 2020 Carrying |
|||
|---|---|---|---|
| amount Fair value Unaudited NIS thousand |
|||
| Financial liabilities presented at amortized cost: | |||
| Loans from banking corporations | 10,019 | 10,019 | |
| Short-term credit from banking corporations | 78,000 | 78,000 | |
| Bonds | 1,117,901 | 1,123,873 | |
| Subordinated bonds (1) | 3,372,953 | 3,659,757 | |
| Deposits from tenants | 599,563 | 599,563 | |
| Repurchase commitment (REPO) (2) | 338,395 | 338,395 | |
| Other | 20,232 | 20,232 | |
| Total financial liabilities presented at amortized cost | 5,537,063 | 5,829,839 | |
| Financial liabilities presented at fair value through profit and loss |
|||
| Derivatives (3) | 433,053 | 433,053 | |
| Liability for short sale of liquid securities | 610,104 | 610,104 | |
| Total financial liabilities presented at fair value through profit and loss |
1,043,157 | 1,043,157 | |
| Lease liabilities | 104,159 | ||
| Total financial liabilities | 6,684,379 |
(1) The bonds were issued in order to comply with the capital requirements. Disclosure regarding fair value, net of interest accrued since the date of the last installment.
(2) In view of the effect of the Event, in March 2020 the Bank of Israel extended to authorized entities (pension funds, provident funds, mutual funds and insurance companies) a proposal to enter into a repurchase transaction (REPO) - for the sale and repurchase of government bonds and T-bills. As of the balance sheet date, The Phoenix Insurance engaged in a REPO transaction totaling approximately NIS 338 million.
(3) Including financial liabilities in respect of yield-dependent contracts totaling approximately NIS 354 million.
1. Breakdown of financial liabilities (cont.)
| As of December 31, 2020 Carrying |
||
|---|---|---|
| amount | Fair value | |
| Unaudited NIS thousand |
||
| Financial liabilities presented at amortized cost: | ||
| Loans from non-bank entities | 80,796 | 80,796 |
| Bonds | 1,118,538 | 1,146,475 |
| Subordinated bonds (1) | 3,374,460 | 3,675,933 |
| Liability for REPO | 389,315 | 389,315 |
| Deposits from tenants | 589,726 | 589,726 |
| Other (2) | 24,583 | 24,583 |
| Total financial liabilities presented at amortized cost | 5,577,418 | 5,906,828 |
| Financial liabilities presented at fair value through profit and loss |
||
| Derivatives (3) | 436,818 | 436,818 |
| Liability for short sale of liquid securities | 924,088 | 924,088 |
| Total financial liabilities presented at fair value through profit and loss |
1,360,906 | 1,360,906 |
| Lease liabilities | 105,390 | |
| Total financial liabilities | 7,043,714 |
(1) The bonds were issued in order to comply with the capital requirements. Disclosure regarding fair value, net of interest accrued since the date of the last installment.
| As of September 30, 2021 | ||||
|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | |
| Unaudited | ||||
| NIS thousand | ||||
| Liability for short sale of liquid | ||||
| securities | 736,325 | - | - | 736,325 |
| Derivatives | 183,293 | 338,236 | 9,185 | 530,714 |
| Financial liabilities presented at fair value |
919,618 | 338,236 | 9,185 | 1,267,039 |
| As of September 30, 2020 | ||||
|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | |
| Unaudited | ||||
| NIS thousand | ||||
| Liability for short sale of liquid securities |
610,104 | - | - | 610,104 |
| Derivatives | 133,883 | 299,170 | - | 433,053 |
| Financial liabilities presented at fair value |
743,987 | 299,170 | - | 1,043,157 |
| As of December 31, 2020 | ||||
|---|---|---|---|---|
| Level 1 | Level 2 | Level 3 | Total | |
| Unaudited | ||||
| NIS thousand | ||||
| Liability for short sale of liquid | ||||
| securities | 924,088 | - | - | 924,088 |
| Derivatives | 148,018 | 283,617 | 5,183 | 436,818 |
| Financial liabilities presented at fair value |
1,072,106 | 283,617 | 5,183 | 1,360,906 |
The fair value of investments traded actively in regulated financial markets is determined based on market prices as of the reporting date. For investments where there is no active market, fair value is determined using valuation techniques. Such techniques include using transactions that were recently made at market terms, reference to the current market value of another instrument which is substantially the same, discounting of cash flows, or other valuation methods.
The fair value of illiquid debt assets, which are measured at fair value through profit and loss, and the fair value of illiquid financial debt assets, for which fair value information is provided solely for disclosure purposes, is determined by discounting the estimated future cash flows from those assets. The discount rates are based primarily on yields on government bonds and spreads of corporate bonds as measured on the TASE. The quoted prices and interest rates used for discounting purposes are determined by a company which won the tender, published by the Ministry of Finance, for the setting up and operating a database of quoted prices and interest rates for institutional entities.
The fair value of the investment in illiquid shares was estimated using the discounted cash flow model (DCF). The estimate requires management to make certain assumptions regarding the model's data, including expected cash flows, discount rates, credit risk and volatility. The probabilities in respect of the estimates in the range can be measured reliably, and management uses them to determine and evaluate the fair value of these investments in illiquid shares.
The Company enters into transactions involving derivative financial instruments with multiple parties, especially financial institutions. The derivatives were valued using valuation models with observable market inputs are mainly interest rate swap contracts and foreign currency forwards. The most frequently used valuation techniques include prices of forwards and swap models using present value calculations. The models combine a number of inputs, including the credit rating of the parties to the financial transaction, spot/forward exchange rates, prices of forward contracts and interest rate curves. All derivative contracts are fully back against cash; therefore, there is no counterparty credit risk and non-performance risk of the Company itself in respect thereof.
A. It is management's policy to maintain a strong capital base in order to retain Company's ability to continue its activities such that it will be able to generate returns to its shareholders and support future business activities. The Phoenix Insurance, the Excellence Group, pension and provident funds management companies and other institutional entities consolidated in the financial statements are subject to capital requirements set by the Commissioner of the Capital Market, Insurance and Savings (hereinafter - the "Commissioner").
For further details regarding minimum economic solvency ratio targets and target range based on Solvency II set by the Board of Directors of The Phoenix Insurance, please see Section C below.
The Phoenix Insurance is subject to the Solvency II-based Economic Solvency Regime in accordance with implementation provisions as published in June 2017 and revised in October 2020 (hereinafter - the "Economic Solvency Regime").
The economic solvency ratio is calculated as the ratio between the insurance company's recognized economic equity and the capital required for solvency purposes.
The recognized economic equity is determined as the sum of the core tier 1 capital derived from the economic balance sheet and debt instruments that include loss absorption mechanisms (Additional Tier 1 capital, Tier 2 capital instruments, Subordinated Tier 2 capital, hybrid Tier 2 capital and Tier 3 capital).
Economic balance sheet items are calculated based on economic value, with insurance liabilities calculated on the basis of a best estimate of all expected future cash flows from existing businesses, without conservatism margins, and plus a risk margin.
The solvency capital requirement (SCR) is designed to estimate the economic equity's exposure to a series of scenarios set out in the Economic Solvency Regime provisions, and which reflect insurance risks, market risks and credit risks as well as operational risks.
The Economic Solvency Regime includes, among other things, transitional provisions in connection with compliance with capital requirements, and which allow increasing the economic capital by deducting from the insurance reserves an amount calculated in accordance with the Economic Solvency Regime provisions (hereinafter - the "Deduction"). The Deduction will decrease gradually until 2032 (hereinafter - the "Transitional Period"). In addition to a reduced capital requirement, that will increase gradually until 2023, in respect of certain investment types.
In accordance with the Solvency Ratio Report as of December 31, 2020, The Phoenix Insurance has surplus capital, both when calculation is made having no regard to the transitional provisions and when it is made taking into account the transition provisions. The calculation made by The Phoenix Insurance as described above, was reviewed by The Phoenix Insurance's independent auditors, in accordance with International Standard on Assurance Engagements (ISAE 3400) - the Examination of Prospective Financial Information. This standard is relevant to audits of economic solvency calculations and does not constitute part of the auditing standards applicable to financial statements.
It should be emphasized that the projections and assumptions on the basis of which the Economic Solvency Ratio Report was prepared are based mainly on past experience as arising from actuarial studies conducted from time to time. In view of the reforms in the capital market, insurance and savings, and the changes in the economic environment, past data do not necessarily reflect future results. The calculation is sometimes based on assumptions regarding future events, steps taken by management, and the pattern of the future development of the risk margin, that will not necessarily materialize or will materialize in a manner different than the assumptions used in the calculation. Furthermore, actual results may materially vary from the calculation, since the combined scenarios of events may materialize in a manner that is materially different than the assumptions made in the calculation.
In their special report, the independent auditors noted that they did not review the appropriateness of the Deduction During the Transitional Period as of December 31, 2020, except for verifying that the Deduction amount does not exceed the expected discounted amount of the risk margin and the capital required for solvency in respect of life and health insurance risks arising from existing businesses during the Transitional Period in accordance with the pattern of future development of the required capital, which affects both the calculation of the expected capital release and the release of the expected risk margin as described in the provisions on calculation of risk margin. Furthermore, attention is drawn to what is stated in the Economic Solvency Ratio Report regarding the uncertainty derived from regulatory changes and exposure to contingent liabilities, the effect of which on the solvency ratio cannot be estimated.
On March 14, 2021, the Commissioner issued a letter to the senior executives of the insurance companies, which allows them to refrain from publishing an economic solvency ratio report as of June 30, 2021. As a result, and in accordance with the provisions of the consolidated circular, the Company performed an unaudited, unreviewed internal calculation of the economic solvency ratio as of June 30, 2021 - which was reported to the Commissioner.
For further details, please see Section 2.1 to the Report of the Board of Directors, and the Economic Solvency Ratio Report as of December 31, 2020 published on The Phoenix Insurance's website.
According to the letter published by the Commissioner, in October 2017, (hereinafter - the "Letter") an insurance company shall be entitled to distribute a dividend only if, following the distribution, the company has a solvency ratio - according to the provisions of the Economic Solvency Regime - of at least 100%, calculated without taking into account the transitional provisions and subject to the economic solvency ratio target set by the Company's Board of Directors. The aforesaid ratio shall be calculated without the relief granted in respect of the original difference attributed to the acquisition of the provident funds and management companies. In addition, the letter set out provisions for reporting to the Commissioner.
In October 2020, The Phoenix Insurance's Board of Directors set a minimum economic solvency ratio target and target range based on Solvency II. The minimum economic solvency ratio target, taking into account the transitional provisions, is set at 135% while the minimum solvency ratio target without taking into account the provisions during the Transitional Period is set at 105%, set to reach 135% at the end of the Transitional Period according to The Phoenix Insurance's capital plan.
Furthermore, The Phoenix Insurance's Board of Directors approved an economic solvency ratio target range of 150%-170%, within which The Phoenix Insurance aspires to be during and at the end of the Transitional Period, taking into account the Deduction During the Transitional Period and its gradual reduction.
On November 29, 2021, the Company's Board of Directors increased the minimum economic solvency ratio target without taking into account the provisions during the Transitional Period - from the 105% rate a 108% rate - as of June 30, 2021.
On October 27, 2020, The Phoenix Insurance's Board of Directors approval of the dividend distribution whereby, as from 2021, The Phoenix Insurance shall distribute an annual dividend at a rate of 30% to 50% of its distributable comprehensive income as per its audited annual consolidated financial statements for the relevant year, so long as The Phoenix Insurance meets the minimum economic solvency ratio targets in accordance with Solvency II, as described above.
It is hereby clarified that this policy should not be viewed as an undertaking by The Phoenix Insurance to distribute dividends, and that any actual distribution shall be individually subject to the Board of Directors' approval, at its sole discretion; the Board of Directors of The Phoenix Insurance may decide on actual distribution at different (higher or lower) rates, or not to distribute any dividend. Furthermore, the execution of any actual distribution shall be subject to compliance with the provisions of the law applicable to any dividend distribution, including, among other things, the provisions of the Companies Law, 1999, and to compliance with the financial covenants The Phoenix Insurance has undertaken or/or will undertake to comply with, to The Phoenix Insurance's having sufficient distributable profits on the relevant dates, to the condition that the distribution shall not adversely affect the terms and conditions of The Phoenix Insurance's bonds and/or its cash flows, and to the extent to which The Phoenix Insurance needs cash to finance its activities, including future investments, as shall be from time to time, and/or its expected and/or planned future activities.
The Board of Directors of The Phoenix Insurance may review the dividend distribution policy from time to time and decide, at any given time, taking into account business considerations and the legal and regulatory provisions applicable to The Phoenix Insurance, to change the dividend distribution policy, including the rate of dividend to be distributed.
On March 24, 2021, The Phoenix Insurance's Board of Directors approved a dividend distribution in the amount of NIS 200 million; the dividend was paid in April 2021. In June 2021, The Phoenix Insurance paid and distributed a cash dividend in the amount of NIS 200 million. These dividends are for the 2020 profits. Furthermore, The Phoenix Insurance completed the distribution of the dividend in kind from The Phoenix Pension and Provident in the amount of NIS 656 million.
On November 29, 2021, The Phoenix Insurance's Board of Directors approved the distribution of an interim dividend, in respect of the profits accrued during the reporting period, totaling NIS 300 million. The dividend will be paid to the Company on November 30, 2021.
These distributions, described above, meet the capital targets set out by the Board of Directors as well as the requirements of the letter published by the Commissioner in October 2017 regarding the restrictions on dividend distribution.
The subordinated bonds are recognized as an Additional Tier 1 capital instrument (hereinafter - the "Capital Instrument"), recognized as regulatory capital under the Economic Solvency Regime's regulatory requirements, aimed at strengthening capital and improving the solvency ratio. The Capital Instrument is currently traded on the TACT-Institutionals trading platform. The Capital Instrument issued is linked to the CPI and carries an annual interest rate of 2.29%. The other terms and conditions of the instrument, including the redemption period, are in accordance with the provisions of Part B ("Provisions in respect of Equity Capital of Insurance Companies") to Insurance Circular 2020-1-15, "Provisions for Applying Economic Solvency Regime Based on Solvency II for Insurance Companies." As part of the issuance, in addition to the aforesaid amount that was issued and after obtaining the approval of the relevant organs in The Phoenix Group and the approval of the Capital Market, Insurance and Savings Authority, The Phoenix Capital Raising issued to the Company NIS 1.02 billion of the Capital Instrument in exchange for Additional Tier 1 capital notes previously issued to the Company by The Phoenix Insurance. For further details, please see the Company's reports dated May 27, 2021 and August 8, 2021 (Ref. Nos.: 2021-01-031384 and 2021-01-062515, respectively). The Tier 1 capital instrument was rated A+ by Ma'alot S&P.
In recent years, there has been a significant increase in the number of petitions to approve class actions filed against the Group and in the number of lawsuits recognized as class actions. This is part of an overall increase in petitions to approve lawsuits as class actions in general, including against companies engaged in the Group's areas of activity, which stems mainly from the enactment of the Class Actions Law 2006. This trend substantially increases the Group's potential exposure to losses in the event of a ruling against the Group companies in class actions.
Petitions to approve lawsuits as class actions are filed through the hearing procedure mechanism set forth in the Class Action Law 2006 (hereinafter - the "Class Actions Law"). The hearings procedure for petitions to approve lawsuits as class actions is divided into two main stages: The first stage is the approval petition (hereinafter - the "approval petition" or the "approval stage", respectively.) If the approval petition is rejected by the court, the hearing stage at the class action level ends. A ruling at the approval stage may be subject to a request for appeal to the appellate courts. In the second stage, if the approval petition is accepted, the class action will be heard (hereinafter - the "class action stage"). A judgment at the class action stage can be appealed to the appellate courts. Within the mechanism of the Class Actions Law, there are, inter alia, specific settlement agreements, both in the approval stage and in the class action stage, as well as arrangements with regard to the plaintiff's withdrawal of the approval petition or class action lawsuit.
In the State of Israel, filing class action lawsuits does not entail payment of a fee derived from the claim amount; therefore the amounts of such claims may be significantly higher than the actual exposure for that claim.
Petitions to approve lawsuits as class actions (including lawsuits approved as class actions and the approval of which is under appeal) are set out in Sections 1-13, 17-27, 29, 31-38, 40, 41, 44, 46, 48, 50-54, 57 to the following table; for such lawsuits, which, in management's opinion - that is based, inter alia, on legal opinions whereby the Group's defense claims are more likely than not to be accepted and the petitions to approve the lawsuit as class actions will be rejected - no provision was included in the financial statements, except for petitions to approve class actions in which the Group is willing to reach a settlement. For petitions to approve lawsuits as class actions (including lawsuits approved as class actions and the approval of which is under appeal), in which the Group's defense claims - in whole or in part - are more likely than not to be rejected, and in which the Group is willing to reach a compromise, provisions were included in the financial statements to cover the exposure as assessed by the Group or a provision in the amount for which the Group is willing to settle, as the case may be.
Management's assessment, which is based, inter alia, on legal opinions received, is included in the financial statements under adequate provisions, where such provisions were required, to cover the exposure as assessed by the Group or the amount for which the Group is willing to settle, as the case may be.
Many of the petitions to approve lawsuits as class actions have been filed against the Group on various matters related to insurance contracts and the Group's ordinary course of business, for which the Group has allocated insurance reserves.
In petitions to approve lawsuits as class actions as set out in Sections 14-16, 28, 30, 39, 42, 43, 45, 47, 49, 55, 56, 58-62 to the table below, at this preliminary stage, the chances of the petitions to approve lawsuits as class actions cannot be assessed and therefore no provision is included in respect thereof in the Financial Statements.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 1. | January 2008 Tel Aviv District Court |
Unlawful collection of payments known as "sub annuals" for life insurance policies, in an amount that exceeds the permitted one. |
In May 2018, the Supreme Court granted the defendants' motion for leave to appeal and dismissed the plaintiffs' appeal, such that the District Court's judgment was quashed and the motion for approval of the claim as a class action was denied. |
| The Phoenix Insurance and other insurance companies Approximately NIS 1.67 billion of all defendants, with about NIS 277 million attributed to The Phoenix Insurance.4 |
In July 2019, the Supreme Court upheld the plaintiffs' request for a further hearing on the question set forth in the Judgment regarding the regulator's position filed with the court regarding its instructions, and on the question of de minimis defense in a monetary class action. |
||
| On July 4, 2021, the Supreme Court handed down its judgment in respect of the further hearing by the Supreme Court (which was concluded at a 4 to 3 majority), whereby the Supreme Court's judgment will be canceled and the District Court's judgment will be reinstated, the approval petition will be allowed and the class action will be heard by the District Court, excluding the specific claims that were raised against The Phoenix Insurance (and another insurance company) regarding the collection of "sub-annuals" in an amount that exceeds the amount permitted by law - claims which were rejected by the court and therefore will not be discussed again by the District Court, and the legal proceedings in respect thereof has ended. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
4 The amounts were assessed by the plaintiffs in the class action statement of claim. It should be noted that the amounts in the motion to approve the claim as a class action were different and higher; those amounts also referred to the claim of collecting handling fees on policies and interest on annual premium, which is paid in installments, at a rate higher than the rate permitted by law, which, as stated, has been rejected.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 2. | February 2010 Central District Court The Phoenix Insurance (and other insurance companies in a parallel case, in light of filing a consolidated class action statement of claim) Approximately NIS 1.47 billion of all defendants (including the defendants in the corresponding case), of which approximately NIS 238 million is attributed to The Phoenix Insurance.4 |
The cause of the lawsuit, as approved by the District Court (in the corresponding case) was breach of insurance policies due to unlawful collection of handling fees in a manner that reduced the saving amount accrued in favor of the policyholder for a period starting seven years before the claim was filed. |
In November 2016, the District Court - in a parallel case filed against several other insurance companies - partially approved motions to approve the claims as class actions. The class action - both in the corresponding case and in the case heard against The Phoenix Insurance - continues to be heard jointly by the District Court. At the same time, the parties conduct a mediation process. |
| 3. | April 2010 Central District Court The Phoenix Insurance and other insurance companies NIS 225.2 million from all the defendants. |
Non-refund of premium for the relative portion of the month in which the insurance ended (due to cancellation by the policyholder) and/or refund of premium (where the premium is refunded) at nominal values (without linkage differences and interest). |
In June 2015, the district court partially affirmed the petition to approve the claim as a class action lawsuit. In September 2016, the parties filed with the District Court an application for approval of a settlement agreement, at amounts that are immaterial to The Phoenix Insurance, which includes: the appointment of an examining party who will review the collection amounts in respect of which the claim was approved as a class action; consent to a contribution of 80% of the amount of the refund to be determined by the examining party; provisions regarding future conduct in cases of cancellation of policies that are the subject matter of the lawsuit and a recommendation regarding the payment of compensation to the plaintiffs, legal fees, etc. The settlement agreement is subject to the Court's approval. In June 2017, the Court appointed a reviewer to review the settlement agreement; the reviewer filed the review on The Phoenix Insurance in December 2020. In August 2021, the Attorney General submitted his position regarding the examiner's report filed with the court, according to which there is no need to approve the settlement agreement in the format in which it was submitted in connection with the compensation payment mechanism and with excluding certain groups from the settlement. The Court has yet to rule on the settlement agreement. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
4 The amounts are the amounts assessed by the plaintiffs in the consolidated class action statement of claim filed in March 2019 against the insurance companies sued in the corresponding case and against The Phoenix. It should be noted that the amounts in the motion for approval of the claim as a class action were different and higher.
5 The amounts are the amounts assessed by the plaintiffs in the consolidated class action statement of claim filed in March 2019 against the insurance companies sued in the corresponding case and against The Phoenix. It should be noted that the amounts in the motion for approval of the claim as a class action were different and higher.

| No. | Date,1 court,2 defendants and claim amount3 |
Main arguments | Details |
|---|---|---|---|
| 4. | May 2013 Tel Aviv District Court The Phoenix Insurance Approximately NIS 220 million or alternatively NIS 90 million.4 |
Non-payment of interest in respect of insurance benefits from the date of the insurance event, or alternatively from the end of 30 days from the date on which the claim was filed and until actual payment date. |
In February 2021, the District Court handed down a partial judgment, according to which it has approved the class action, in respect of any entitled party (policyholder, beneficiary or third party), who - during the period starting three years prior to the filing of the lawsuit and ending on judgment date - received insurance benefits from The Phoenix Insurance (not in accordance with a judgment rendered in his case) without being duly paid interest thereon. It was also established that, for the purpose of implementing the judgment, calculation and manner of restitution, an expert will be appointed and that the class plaintiffs will be awarded legal expenses and legal fees. In May 2021, The Phoenix Insurance filed a motion to appeal with the Supreme Court against the judgment handed down by the District Court as well as a motion to stay the execution of the judgment. In June 2021 the Supreme Court issued a motion to stay the execution of the judgment and ruled that the motion to appeal requires a reply (the latter was submitted in September 2021). |
| 5. | July 2014 Central District Court The Phoenix Pension and Provident Fund Ltd. and management companies of additional pension funds. NIS 48 million from all defendants. |
Acting in bad faith when using the right - under the pension fund's rules and regulations - to increase management fees paid by pensioners from the accrual to the maximum amount allowed, as from the date they become pensioners. |
The parties are awaiting the court's decision on the application for approval of the claim as a class action. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 6. | June 2015 Beer Sheva District Court The Phoenix Insurance Approximately NIS 125 million. |
The cause of action, as approved by the District Court, is a violation of the provisions of the policy regarding special compensation (reimbursement) for performing surgery in a private hospital funded by "additional insurance services" (SHABAN) and the questions common to the group members are: what is the value of the commitment form on behalf of a health maintenance organization in respect of a privately-owned hospital (Form 17), according to which the amount to be reimbursed to the policyholder is calculated; how The Phoenix Insurance in effect calculated the amount reimbursed to policyholders who underwent surgeries as part of SHABAN; and whether The Phoenix Insurance violated the provisions of the policy, and did not reimburse the full amount to the policyholders. |
In December 2019, the District Court approved the petition to approve the claim as a class action lawsuit. The group on whose behalf the class action will be conducted will include all policyholders who were insured under a health insurance policy with The Phoenix Insurance, which included a reimbursement arrangement for performing surgery at a private hospital funded by SHABAN, based on a commitment form/Form 17, and in respect of whom an insurance event occurred from June 25, 2012 through June 25, 2015. The parties are in a mediation procedure. |
| 7. | September 2015 Tel Aviv District Court The Phoenix Pension (currently: The Phoenix Pension and Provident Funds Ltd.) and management companies of additional pension funds. Approximately NIS 300 million per year since 2008 of all the defendants. |
The claim is that the defendants pay agents fees and commissions calculated as a percentage of the management fees charged by them, thus allegedly violating their fiduciary duties, and that, as a result, the management fees that planholders are charged are higher than the appropriate rate. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 |
Main arguments | Details |
|---|---|---|---|
| 8. | December 2015 Tel Aviv District Court The Phoenix Insurance and another insurance company Approximately NIS 100 million from all defendants, of which NIS 50 million is attributed to The Phoenix Insurance. |
Alleged unlawful collection of "sub annuals" in life insurance at a rate that is higher than the permitted one. |
In May 2020, the court issued a ruling rejecting the motion for approval of the claim as a class action, on the grounds that the plaintiffs do not have a cause of action. In September 2020, the plaintiff filed an appeal with the Supreme Court. A hearing on the appeal is scheduled for July 11, 2022. |
| 9. | February 2016 Central District Court The Phoenix Insurance NIS 100 million. |
The plaintiffs argue that The Phoenix Insurance does not link the payments it must pay policyholders under life insurance policies (which it issued until July 19 1984) due to an insurance event or due to the redemption of the policy, to the correct basic CPI in accordance with the linkage terms and conditions set out in the policies; i.e., the latest CPI published before the first day of the month in which the insurance term begins; the plaintiffs argue that this has a significant effect on the benefits to which the policyholders will be entitled. |
The parties are in a mediation procedure. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 10. | February 2016 Tel Aviv Regional Labor Court (the hearing was transferred from the Central District Court due to substantive jurisdiction) The Phoenix Pension and Provident Fund Ltd. and management companies of additional pension funds. Approximately NIS 1 billion of all the defendants. |
The plaintiffs argue that the defendants are acting inappropriately by charging management fees in respect of disability and survivors benefits, and do not disclose that fact, and that the rate of management fees collected from such benefit recipients is the maximum permitted rate, taking advantage of the fact that benefit recipients cannot transfer their funds and/or entitlement to such benefits elsewhere. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. A hearing is scheduled for December 14, 2021. |
| 11. | September 2016 Tel Aviv District Court The Phoenix Insurance and other insurance companies NIS 4.45 billion from all defendants, of which NIS 943 million is attributed to The Phoenix Insurance. |
Collection of premiums on health insurance policies, for unnecessary coverages that the policyholders do not need, and alleged sale of health insurance policies despite being aware that they include coverages that the policyholders have no need for, since they have supplementary health insurance from the health maintenance organization they are a member of. In addition, according to the defendants, they also tied services since customers were unable to purchase a reduced coverage policy that will include only coverages that are not included in the supplementary health insurance of their health maintenance organizations, thus creating "overlapping insurance". |
In October 2020, the District Court ruled that the motion for approval of the claim as a class action was denied. In November 2020, the plaintiffs filed an appeal to the Supreme Court. An appeal hearing is scheduled for March 28, 2022. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 |
Main arguments | Details |
|---|---|---|---|
| The motions to approve the lawsuits as class actions that appear in Sections 12-16 below were submitted on the grounds of unlawful collection of investment management expenses which are not sanctioned by the |
| 12. | September 2016 Central District Court The Phoenix Insurance NIS 14.7 million. |
Collecting investment management expenses in the individual saving policy Excellence Invest in addition to collecting management fees, without a provision in the policy expressly permitting to do so. |
In May 2019, the District Court approved the petition to approve the claim as a class action lawsuit filed against The Phoenix Insurance and three other insurance companies (hereinafter - the "Defendants"), for breaching the provisions of the insurance policy due to unlawful collection of investment management expenses. The class on whose behalf the class action lawsuit against The Phoenix Insurance will be conducted includes all policyholders of the individual savings policy Excellence Invest issued by The Phoenix Insurance at present and in the seven years prior to the date of submission of the motion for approval as class action. The remedies claimed are the reimbursement of the investment management expenses that were overcharged in addition to interest differentials; and an order directing the defendants to stop collecting such fees. |
|---|---|---|---|
| In September 2019, The Phoenix Insurance (along with the other defendants) filed a motion for leave to appeal to the Supreme Court against the decision approving the class action lawsuit. |
|||
| At the request of the Supreme Court, on August 13, 2020, the Attorney General submitted his position on the proceedings and announced his attendance. According to the position, the Attorney General is of the opinion that the court should accept the motion for leave to appeal and the appeal itself and order the rejection of the motions for approval as class actions, for the reasons set out in the position. |
|||
| A hearing on the request for leave to appeal took place on February 11, 2021, and the parties are awaiting the decision of the Supreme Court. | |||
| In July 2021, the Attorney General submitted to the Supreme Court the (draft) Interim Report of the Advisory Committee to the Commissioner of the Capital Market, Insurance and Savings on the examination of direct expenses, which was published for public comment in June 2021, noting that he believes that the issue has no bearing on the decision in the proceeding and does not alter his legal position that has already been filed in the proceeding, and has requested to file a position with respect to the report. The Supreme Court allowed the Attorney General and the other parties to submit their positions regarding the Interim Report. Even prior to submitting his position, on November 16, 2021, the Attorney General requested to submit his position regarding the committee's final report, in lieu of submitting his position in respect to the Interim Report. The Supreme Court granted this request and accordingly allowed the other parties to submit their positions with respect to the final report. The final report was published on November 24, 2021. As of the date of the financial statements, the positions have yet to be submitted. |
|||
| At this point, the hearing on the class action in the District Court was postponed. | |||
| It should be noted that requests for approval of class actions regarding investment management expenses are also pending against Excellence Gemel (please see Section 13 in the table below), The Phoenix Insurance (see Section 14 in the table below) and Halman Aldubi Provident and Pension Funds Ltd. (see Sections 15 and 16 in the table below). |
|||
policies or bylaws.
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 13. | November 2016 Jerusalem Regional Labor Court Excellence Nessuah Gemel Ltd. (currently: The Phoenix Pension and Provident Fund Ltd.) Approximately NIS 215 million. |
The plaintiffs argue that under the rules and regulations of the Excellence Gemel provident fund, which were in effect until January 1, 2016, and according to the rules and regulations of the Excellence Advanced Education fund, Excellence Gemel may not collect investment management expenses from planholders, since collection of such expenses had to stipulated clearly and expressly in the rules and regulations of the funds. |
The parties filed a motion for a hearing arrangement with the court, according to which the hearings to approve the claim as a class action will be postponed until a decision has been made in connection with the motion for leave to appeal against the May 2019 District Court decision to approve as petitions to approve lawsuits as class actions filed for similar causes of action against The Phoenix Insurance, among others (see Section 12 above, in the table). |
| 14. | June 2019 Tel Aviv Regional Labor Court The Phoenix Insurance Approximately NIS 351 million. |
According to the plaintiff, The Phoenix Insurance charges policyholders of insurance policies which combine a life insurance component and a pension saving component (executive insurance) for investment management expenses without such charges being included in the terms and conditions of the policy. |
The Phoenix Insurance has not yet submitted its response to the motion to approve the claim as a class action, and on October 2019, it submitted a motion for stay of proceedings until a decision is made in connection with the motion for leave to appeal against the May 2019 District Court decision to approve as class actions claims filed for similar causes of action (see Section 12 above, in the table). A final decision has yet to be made in connection with the stay of proceedings motion. |
| 15. | June 2019 Jerusalem Regional Labor Court Halman Aldubi Provident and Pension Funds Ltd. NIS 17.5 million. |
The statement of claim alleges that IBI Provident and Study Fund Management Company Ltd. (which was merged with Halman Aldubi on July 1, 2018) charged the plaintiff and the other planholders of the advance education fund under its management, investment management expenses, in addition to the fund management fees, contrary to the fund's bylaws. |
Halman Aldubi has not yet submitted its response to the petition for approval of the claim as a class action lawsuit; in September 2019, it submitted a motion for a stay of proceedings until a final decision has been made on ten petitions for approval of claims as class action lawsuits which are being heard in Labor Court (including against Excellence Nessuah (see Section 13 above in the table) regarding the collection of management expenses in provident funds and advanced education funds. A final decision has yet to be made in connection with the stay of proceedings motion. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 |
Main arguments | Details |
|---|---|---|---|
| 16. | July 2019 Jerusalem Regional Labor Court Halman Aldubi Provident and Pension Funds Ltd. No estimate was provided, but it was noted that the damage to all class members exceeds NIS 3 million. |
According to the statement of claim, Halman Aldubi charged the plaintiff and the other planholders of the Halman Aldubi comprehensive pension fund (the "Fund") investment management expenses, in addition to the management fees charged by the Fund, contrary to the Fund's bylaws; the practice continued until May 2017, at which time the Fund's bylaws were changed so as to include the specific provision for charging direct investment management expenses. |
Halman Aldubi has not yet submitted its response to the petition for approval of the claim as a class action lawsuit; in September 2019, it submitted a motion for a stay of proceedings until a final decision has been made on ten petitions for approval of claims as class action lawsuits which are being heard in Labor Court (including against Excellence Nessuah (see Section 13 above in the table) regarding the collection of management expenses in provident funds and advanced education funds. A final decision has yet to be made in connection with the stay of proceedings motion. |
| 17. | January 2017 Central District Court The Phoenix Insurance and other insurance companies At least approximately NIS 12.25 million in respect of each of the defendants. |
According to the plaintiffs, insurance companies overcharge insurance premiums since they do not disclose to policyholders a "practice" in the motor insurance subsegment that allows updating the age of the young driver insured under the policy and/or the years of driving experience when moving into another age bracket and/or years of driving experience bracket which can potentially result in a reduction of the insurance premium. It should be noted that the plaintiffs refer in their claim to a decision approving a motion for approval of a claim as a class action dealing with the same issue and filed against another insurance company, in which the said practice had allegedly been proven. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 18. | April 2017 Tel Aviv Regional Labor Court (the hearing was transferred from the Tel Aviv District Court due to substantive jurisdiction) Shekel Insurance Agency (2008) Ltd. (hereinafter - "Shekel"), Agam Liderim (Israel) Insurance Agency (2003) Ltd. (hereinafter - " Agam Liderim"), second-tier companies of The Phoenix Holdings, and other insurance agencies. Approximately NIS 357 million of all defendants, of which NIS 47.81 million is attributed to Agam Liderim and NIS 89.64 million to Shekel. |
According to the plaintiffs, until the regulator intervened and legislative changes were made in connection with this issue, managers of pension arrangements in general and the defendants in particular, provided employers with operating services involving preparing and managing pension insurance for employees without the employers paying any consideration in respect thereof to the pension arrangement managers, and that all costs pertaining to the operating services are paid by the employees through management fees they pay for the products marketed to them by the managers of the pension arrangement. |
In August 2020, the court issued a ruling rejecting the motion for approval of the claim as a class action. In October 2020, the plaintiffs filed an appeal with the National Labor Court. In July 2021, a hearing on the appeal took place and the parties are awaiting the ruling of the National Court on the appeal. |
| 19. | June 2017 Central District Court The Phoenix Insurance The amount of the claim was not estimated. |
The lawsuit is concerned with a claim that service level agreements are marketed and sold, either directly or through agents on behalf of The Phoenix Insurance, in violation of the provisions of the law regarding the marketing and sale procedure of such agreements. |
In August 2021, the District Court issued a ruling approving the petition to approve the claim as a class action. The group on behalf of which the class action will be conducted is anyone who had purchased from The Phoenix Insurance, whether directly or through its agents, service level agreements as part of the comprehensive car insurance policy, with The Phoenix Insurance violating the law regarding the marketing and sale of service level agreements, in the period ranging from June 30, 2016 until the date of the ruling. The parties are in a mediation procedure. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 20. | June 2017 Central District Court (sitting as an Administrative Court). The National Insurance Institute (hereinafter - the "National Insurance Institute") The Phoenix Insurance and additional insurance companies (hereinafter, jointly: the "Official Respondents") The amount of the claim was not estimated. |
According to the plaintiffs, the National Insurance Institute collects national insurance contributions and health insurance contributions illegally from the tax-exempt income of class members as defined below, in addition to collecting the minimum rate of health insurance contributions from class members' disability annuity. According to the plaintiffs, the National Insurance Institute overcharges class members for these contributions through the pension fund, the employer or any other third party. The plaintiffs point out that the Official Respondents are entities through which the insurance premiums were collected from the plaintiffs, and clarify that any employer and any entity paying an early pension and any entity paying a PHI benefit in Israel may be in a similar position to that of the Official Respondents. According to the plaintiffs, it is impossible to add all the parties as respondents and the court is asked to consider the Official Respondents that were added and which are related to the plaintiffs' case as class action defendants. The plaintiffs also stated that no operative remedy is requested in the case of the Official Respondents in the framework of the above claim. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. |
| 21. | August 2017 Tel Aviv Regional Labor Court (the hearing was transferred from the Central District Court due to substantive jurisdiction) Excellence Gemel & Hishtalmut Ltd. (currently: The Phoenix Pension and Provident Fund Ltd.) The claim amount was not estimated but it was stated as approximately NIS 1 million or more than NIS 2.5 million. |
Increasing management fees without sending advance notice as required by law. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. At the same time, the parties conduct a mediation process. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 |
Main arguments | Details |
|---|---|---|---|
| 22. | September 2017 Jerusalem District Court The Phoenix Insurance and other insurance companies The claim amount was not estimated, but it was stated that it was in the tens of millions of shekels or more. |
According to the plaintiffs, the defendants breach the provisions of Section 5(b) of the Adjudication of Interest and Linkage Differentials Law, 1961, by implementing a policy whereby they do not add any linkage differences and/or interest and/or linked interest to amounts ruled against them by a judicial authority, in cases where the defendants pay such amounts to class members at a later date than the date set for such payment. |
In March 2021, the parties submitted to the court a motion for approval of a settlement agreement for an amount that is immaterial to The Phoenix Insurance, under which The Phoenix Insurance will amend the settlement deeds as outlined in the settlement agreement; the parties also recommended the payment of compensation to the class action plaintiff and legal fees for his/her attorneys. The settlement agreement has not yet been approved by the court. A hearing is scheduled for December 27, 2021. |
| 23. | January 2018 Central District Court The Phoenix Insurance and other insurance companies Approximately NIS 82.2 million per year from all the defendants, of which approximately NIS 22.3 million per year is attributed to The Phoenix Insurance. |
According to the plaintiff, The Phoenix Insurance unlawfully refrains from paying its policyholders and third parties the VAT component applicable to the cost of damages when the damages have not been effectively repaired. |
The parties are awaiting the court's decision on the application for approval of the claim as a class action. |
| 24. | February 2018 Tel Aviv District Court Excellence Nessuah Gemel Ltd. (currently: The Phoenix Pension and Provident Fund Ltd.) and additional companies NIS 21 million from all defendants, of which NIS 6 million is attributed to Excellence Gemel. |
According to the plaintiffs, the claim deals with the unlawful collection of handling fees /collection fees/operating fees/fees and commissions/early repayment fees or any other payment (whatever its name may be) collected by the defendants from planholders thereof to whom they extended loans. |
In October 2021, the parties submitted to the court a motion for approval of a settlement agreement for an amount that is immaterial to The Phoenix Pension and Provident, under which The Phoenix Pension and Provident will refund 45% of the handling fees, as defined in the settlement agreement, plus interest and linkage differences; the parties also recommended the payment of compensation to the class action plaintiff and his/her attorneys. The settlement agreement has not yet been approved by the court. It should be noted that similar motions for approval of claims as class actions filed against The Phoenix Pension (currently: The Phoenix Pension and Provident Fund Ltd.) and The Phoenix Insurance were concluded with a settlement agreement. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

| No. | Date,1 court,2 defendants and claim amount3 |
Main arguments | Details |
|---|---|---|---|
| 25. | May 2018 Haifa Regional Labor Court The Phoenix Pension and Provident Fund Ltd.4 NIS 200 million. |
According to the plaintiffs, contrary to that which is stated in its rules and regulations, The Phoenix Pension has refrained from paying or from paying in full the partial contributions towards benefits to anyone who does not receive a full disability pension. In any case, The Phoenix Pension refrained from reporting to policyholders - either in pay slips or in annual statements - about the payments it made, to the extent that it did, indeed, make such payments. |
In August 2021, the Regional Labor Court issued a resolution approving the motion for approval of the claim as a class lawsuit. As part of the above resolution, the Court approved causes of action in connection with the failure to pay contributions towards benefits in respect of planholders receiving a partial disability pension during the period from May 1, 2012 through May 1, 2019; the Court ordered a remedy whereby the rules and regulations should be abided by and the planholders' accumulated balance should be credited with current monthly contributions towards benefits based on a value date as of the original entitlement date, plus the yield accrued on the fund as from the said date. The Court also ruled that no separate pecuniary damages has been proven in addition to what is stated above, and that no monetary damages should be paid. The class action continues to be heard in court. |
| 26. | June 2018 Jerusalem District Court The Phoenix Insurance and another insurance company The amount of the claim was not estimated. |
According to the plaintiff, the claim deals with the defendants' unjustified refusal to recognize a surgical procedure that had medical justification as an insurance event according to the health policies issued, by claiming that it is a "preventive surgical procedure". |
In February 2021, the position of the Capital Market, Insurance and Savings Authority was submitted. The Phoenix Insurance replied to this position. The petition for approval of the claim as a class action lawsuit continues to be heard in court. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
4 The petition for approval of the claim as a class action lawsuit was originally filed against The Phoenix Insurance. The plaintiffs filed an amended petition for approval of the claim as a class action lawsuit, in which they changed the identity of the defendant and also added to their previous allegations and to the definition of the class they seek to represent.
| No. | Date,1 court,2 defendants and claim amount3 |
Main arguments | Details |
|---|---|---|---|
| 27. | December 2018 Tel Aviv District Court The Phoenix Insurance, other insurance companies and banks NIS 280 million from all defendants. |
According to he plaintiffs, the claim deals with unlawful overcharging of insurance premiums for unnecessary building insurance policies issued to building owners (who took out a mortgage loan and were required to insure the building with a building policy in favor of the lending bank), despite the fact that at the time of issuance of such policies, there was already and insurance policy covering that building, regardless of whether that policy was taken out with the same insurance company or with another insurance company. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. |
| 28. | March 2019 Central District Court The Phoenix Insurance Approximately NIS 2.6 million. |
According to the plaintiff, the claim deals with The Phoenix Insurance's practice to delay the repayment of the relative portion of insurance premiums upon cancellation of compulsory motor and property insurance policies rather than paying it within the period set by law; the plaintiff also claims that The Phoenix Insurance repays the said amount without adding linked interest. The plaintiff also claims that The Phoenix Insurance refrains from repaying full linkage when refunding the relative portion of the insurance premiums. |
The parties are in a mediation procedure. |
| 29. | May 2019 Tel Aviv District Court The Phoenix Insurance Approximately NIS 766.8 million. |
According to the plaintiff, the claim deals with The Phoenix Insurance's not paying policyholders in participating life insurance policies which include an Rm formula their full share of the profits and full payments to which they are entitled under the insurance contracts; the plaintiff also claims that The Phoenix Insurance does not fulfill its reporting and disclosure obligations towards policyholders regarding their policies and rights. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. It should be noted that the plaintiff stated that a similar motion for approval of a claim as class action, which was filed against another insurance company, had recently been approved. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 30. | July 2019 Tel Aviv District Court The Phoenix Insurance and other insurance companies Approximately NIS 264.5 million from all the defendants, of which approximately NIS 67.5 million is attributed to The Phoenix Insurance. |
The plaintiffs claim that the defendants do not pay their policyholders interest as required by law in respect of insurance benefits for the period starting 30 days after the date of delivery of the claim until the date of actual payment. |
The Phoenix Insurance has yet to submit its response to the petition to approve the class action lawsuit. It should be noted that according to the plaintiffs, this claim is based on the same cause of action as the class action described in Section 4 above in the table; however, it was nevertheless decided to file this claim for the sake of caution only, given the doubt as to whether the class of plaintiffs seeking the approval of this motion is included in the previous class action. In light of this, the proceedings in this claim were stayed until a judgment is rendered in the previous claim. |
| 31. | May 2019 Nazareth Magistrate Court The Phoenix Insurance The amount of the claim was not estimated. |
According to the plaintiff, this claim deals with The Phoenix Insurance's failure to pay in full insurance benefits under the insurance policy in respect of damage caused to a vehicle, on the grounds that the ownership class of the vehicle is "leasing - sale of a new vehicle with 0 km or formerly" even though the ownership of the vehicle is not and/or never was of such ownership class, and the permanent owner of the vehicle's license as "Owner 00" was the first purchaser, who is not the leasing company. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. A hearing is scheduled for December 22, 2021. |
| 32. | August 2019 Central District Court The Phoenix Insurance and other insurance companies The claim amount was not estimated, but it was stated that it was NIS 1 million or more. |
The claim is that in insurance polices covering mechanical engineering equipment the defendants determine the value of the equipment for the purpose of determining the premium according to the value of new equipment, disregarding the age of the equipment; however, in the event of total loss of equipment the defendants pay the policyholders insurance benefits in accordance with the equipment's actual value upon the occurrence of the insurance event, taking into consideration the age of the equipment. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. A pre-trial hearing is scheduled for December 15, 2021. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 33. | August 2019 Central District Court The Phoenix Insurance and other insurance companies The claim amount was not estimated, but it was stated that it was in the tens of millions of shekels or more. |
The plaintiffs claim that in case of vehicle theft or total loss as a result of an accident, the defendants refuse to reimburse policyholders for the proportionate share of the insurance premiums (the premium) paid for service contracts (road recovery services, windscreen repair, towing, etc.) in respect of the period subsequent to the theft or total loss, despite the fact that the service contract is canceled and the risk it covers no longer exists. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. A pre-trial hearing is scheduled for January 9, 2022. In February 2020, the position of the Capital Market, Insurance and Savings Authority was submitted, which is not in line with the plaintiffs' position. |
| 34. | December 2019 Central District Court PassportCard Israel General Insurance Agency (2014) (hereinafter - "PassportCard") and The Phoenix Insurance The amount of the claim was not estimated. |
According to the plaintiff, the defendants sell travel insurance without informing their customers - at the time of issuing the insurance policy - about the fact that the "search and rescue" component can be excluded if it is not required by the customers; the plaintiff also claims that the defendants do not inform customers about price changes they make in insurance policies' components; furthermore, the defendants do not inform customers in a clear manner about the right to reimbursement of a proportionate share of the insurance premiums in the event that the actual trip is shorter than planned, and in the event that the insurance period is shortened for any reason whatsoever (including due to cancellation of the insurance policy). The plaintiff also claims that even when the defendants reimburse insurance premiums to policyholders who shortened their travel period and at the same time also shortened the insurance period for any reason whatsoever, they do not reimburse the full insurance premium for the shortened insurance period, contrary to law and the insurance policy. |
The parties are in a mediation procedure. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 |
Main arguments | Details |
|---|---|---|---|
| 35. | January 2020 Central District Court The Phoenix Insurance, other insurance companies and a road recovery and towing services company. The claim amount was not estimated but it was stated that it significantly exceeds NIS 2.5 million. |
The plaintiff claims that, in cases where vehicles' windscreens broke, the defendants had provided and still provide alternative windscreens, which do not meet Israeli standards and are not manufactured by the same maker as the car; by doing so, the defendants allegedly breach their obligations under the insurance policies and coverage contracts. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. |
| 36. | February 2020 Central District Court The Phoenix Insurance The claim amount was not estimated, but it was stated that it is in the millions of shekels or more. |
The plaintiff claims that starting in early 2016 or thereabouts, The Phoenix Insurance ceased to fulfill its obligation in health insurance policies marketed prior to February 1, 2016, in which it undertook to provide insurance coverage, at no additional cost, to all children born to the principal policyholder (starting with the fourth child), until they reach the age of 21. |
The parties are in a mediation procedure. |
| 37. | February 2020 Tel Aviv Regional Labor Court The Phoenix Insurance No less than NIS 25 million. |
The claim is that The Phoenix Insurance refuses to pay its life insurance policyholders the benefit they are entitled to in respect of the first month after the end of the insurance period (the first month of their retirement). |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

| No. | Date,1 court,2 defendants and claim amount3 |
Main arguments | Details |
|---|---|---|---|
| 38. | February 2020 Central District Court PassportCard Israel General Insurance Agency (2014) (hereinafter - "PassportCard") and The Phoenix Insurance NIS 6.125 million. |
The claim is that the defendants violate the provisions of the travel insurance policy, since when an insurance event occurs to a policyholder and insurance benefits are claimed in respect of expenses of a person who traveled with the policyholder or accompanied him/her on their trip, the defendants deduct from the insurance benefits double the deductible - one for the policyholder and the other for another person covered by the insurance, i.e. the policyholder or person who traveled with the policyholder or the person who accompanied him/her. The plaintiff also claims that the defendants violate various provisions of insurance circulars regarding the claim filing form, the data included therein, receiving a copy thereof; the plaintiff further claims that the defendants refrain from informing policyholders who file claims of their right to obtain a copy of the decision made regarding their claim and/or appeal against the decision to various parties, nor do they inform policyholders of the period of time they have to do so. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. A hearing is scheduled for December 9, 2021. |
| 39. | February 2020 Tel Aviv Regional Labor Court (the hearing was transferred from the Tel Aviv District Court) Halman Aldubi Provident and Pension Funds Ltd. NIS 335 million (or alternatively, NIS 58 million or NIS 36 million). |
The claim is that Halman Aldubi allegedly violated its duty to the plaintiff and to all beneficiaries in the provident funds of Halman Aldubi, of deceased planholders, and any planholder of the Halman Aldubi provident funds with whom contact was lost, to locate and inform the said beneficiaries, as well as the planholders with whom contact was lost, that they are entitled to funds in the Halman Aldubi funds, on the dates set forth to that effect in the Supervision of Financial Services Regulations (Provident Funds) (Locating Planholders and Beneficiaries), 2012, in the period beginning on January 1, 2013 until the date of the ruling in the lawsuit. |
Halman Aldubi has filed its response to the amended approval petition filed by the plaintiff. A hearing is scheduled for February 3, 2022. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details | |
|---|---|---|---|---|
| The petitions to approve claims as class actions listed in Sections 40 and 41 below were filed following the Covid-19 pandemic which broke out in March 2020. The petitions were submitted in the motor and home insurance subsegments; the plaintiffs argue in these motions that insurance companies in general and The Phoenix Insurance in particular should reimburse policyholders for premiums paid during the period in which restrictions were in place due to the Covid-19 pandemic in view of the reduced insurance risk in these fields during that period. |
||||
| 40. | April 2020 Tel Aviv District Court The Phoenix Insurance, other insurance companies and the managing corporation of the Compulsory Motor Insurance Pool (the "Pool") Ltd. |
The subject matter of the lawsuit4 is that the defendants unjustly profited, allegedly, by failing to reduce car insurance premiums (for compulsory and/or comprehensive and/or third party policies) during the mobility restrictions imposed due to the Covid-19 pandemic. This was done, argued the plaintiffs, despite a decrease in mileage traveled and the level of risk to |
The Phoenix Insurance has yet to submit its response to the petition to approve the class action lawsuit. It should be noted that a petition to approve a similar claim as a class action, which was filed against The Phoenix Insurance |
| Approximately NIS 1.2 billion of all the defendants, of which NIS 145 million is attributed to The Phoenix Insurance or, alternatively, NIS 719 million of all the defendants, of which NIS 113 million is attributed to The Phoenix Insurance. |
which the defendants are exposed. | and other insurance companies was rejected in August 2021 (see section 5 in the concluded claims table below). |
|
|---|---|---|---|
| -- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------- | ------------------------------------------------------------------------------------------------------------------- |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
4 The petition to approve the claim as a class action includes two petitions to approve claims as class actions filed against The Phoenix Insurance and other defendants, which were merged into a single claim in February 2021 by the Tel Aviv District Court (see Note 42(a) (1) in Sections 42 and 44 of the class actions table in the Company's financial statements as of December 31, 2020, published on March 25, 2021 (Ref. No. 2021-01-044709).

| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details | |
|---|---|---|---|---|
| 41. | April 2020 | The argument is that the defendants must reimburse | The Phoenix Insurance has yet to submit its response to the petition to | |
| Tel Aviv District Court | premiums they overcharged policyholders in motor and | approve the class action lawsuit. | ||
| The Phoenix Insurance and other insurance companies | home insurance, due to a decrease in the risk they are exposed to as a result of the restrictions imposed following the Covid-19 pandemic, which led to a decline in mileage traveled and a decline in bodily harm and damage to property. |
On February 2021, the court ruled that the petition to approve the claim as a class action in relation to motor insurance was dismissed and will continue to |
||
| Approximately NIS 886 million of all the defendants, | be heard in relation to home insurance. | |||
| approximately NIS 107 million is attributed to The Phoenix Insurance. |
On April 25, 2021, the plaintiff filed an appeal with the Supreme Court against the decision regarding the dismissal of the petition to approve the claim as a class action regarding car insurance. |
|||
| An appeal hearing is scheduled for May 25, 2022. | ||||
| As for home insurance, The Phoenix Insurance has yet to submit its response to the petition to approve the class action lawsuit. It should be noted that a petition to approve a similar claim as a class action, which was filed against The Phoenix Insurance and other insurance companies was rejected in August 2021 (see section 5 in the concluded claims table below). |
||||
| 42. | May 2020 | According to the plaintiffs, the claim deals with the defendants' classifying some of the contributions transferred to an advanced education fund on behalf of their customers as taxable provisions, even though they are not taxable. |
Phoenix Excellence filed its response to the petition for approval of the claim | |
| Tel Aviv District Court |
as a class action lawsuit as well as a motion for leave to file a third-party | |||
| Phoenix Excellence Pension and Provident Funds Ltd. | notice against the State - the Israel Tax Authority. A decision is yet to be issued on the request. |
|||
| (currently: The Phoenix Pension and Provident Fund Ltd.) and additional management companies |
A pre-trial hearing is scheduled for January 26, 2022. | |||
| The claim amount was not estimated, but it was stated that it is estimated, at a minimum, in the hundreds of millions of shekels. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 43. | May 2020 Tel Aviv District Court Halman Aldubi Provident and Pension Funds Ltd. and other management companies and additional management companies The claim amount was not estimated, but it was stated that it is estimated, at a minimum, in the hundreds of millions of shekels. |
According to the plaintiffs, the claim deals with the defendants' classifying some of the contributions transferred to an advanced education fund on behalf of their customers as taxable provisions, even though they are not taxable. |
Halman Aldubi filed its response to the petition for approval of the claim as a class action lawsuit as well as a motion for leave to file a third-party notice against the State - the Israel Tax Authority. A decision is yet to be issued on the request. A pre-trial hearing is scheduled for January 26, 2022. It should be noted that a similar petition to approve a claim as class action was filed against Phoenix Excellence Pension and Provident Funds Ltd. (see Section 42 above in the table). |
| 44. | June 2020 Tel Aviv District Court PassportCard Israel General Insurance Agency (2014) (hereinafter - "PassportCard") and The Phoenix Insurance At least NIS 10 million. |
According to the plaintiff, the claim deals with non-payment of insurance benefits in respect of cancellation of a trip due to a pandemic (the Covid-19 pandemic) under travel insurance that the plaintiff purchased through PassportCard. |
The Phoenix Insurance has yet to submit its response to the petition to approve the class action lawsuit. |
| 45. | June 2020 Tel Aviv Regional Labor Court The Phoenix Insurance The amount of the claim was not estimated. |
According to the claim, after a policyholder passes away, The Phoenix Insurance links the funds accrued in the policy to the consumer price index, instead of linking them to the investment track selected by the policyholder, as it previously did. |
The parties are in a mediation procedure. |
| 46. | June 2020 Central District Court The Phoenix Insurance and another insurance company Approximately NIS 10.5 million for each defendant. |
According to the claim, the defendants overcharge customers in loan agreements they enter into with their customers; overcharging takes place due to a one-way linkage mechanism, which is in place under those agreements, whereby if the CPI increases above the base CPI, the defendants collect the linkage differences due to the increase; however, if the CPI decreases below the base index, they do not credit their customers for the said decrease. |
The petition for approval of the claim as a class action lawsuit continues to be heard. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 47. | July 2020 Haifa Magistrate Court PassportCard Israel General Insurance Agency (2014) (hereinafter - "PassportCard") and The Phoenix Insurance NIS 1.84 million. |
According to the claim, when travel insurance benefits are paid late, the defendants do not pay interest in respect of the delay; the plaintiff also claims that the defendants usually pay the insurance benefits according to the exchange rate on the day of the insurance event rather than the exchange rate on repayment date. In addition, it was argued that the disclosure duty regarding the deductible and the limitation of the insurer's liability with regard to the "winter sports" component is violated as part of a representation made prior to entering into the insurance contract. |
The Phoenix Insurance has not yet submitted its response to the motion to approve the claim as a class action, and on January 10, 2021, it submitted a motion for stay of proceedings until a final decision has been made in connection with the class action outlined in Section 4 above in the table. A final decision has yet to be made in connection with the stay of proceedings motion. |
| 48. | July 2020 Central District Court The Phoenix Insurance and other insurance companies About 1.9 billion of all defendants, with the share of each of the defendants being in accordance with its market segment; according to the plaintiffs, The Phoenix's share is approximately 19%. |
According to the claim, the defendants must charge reduced insurance premiums in cases of insurance policies with exclusions due to an existing medical condition compared to policies in which no such exclusion is present, since exclusions mitigate the defendants' insurance risk. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. A pre-trial hearing is scheduled for January 25, 2022. |
| 49. | September 2020 Tel Aviv District Court (the hearing was transferred from the Tel Aviv Regional Labor Court) Phoenix Excellence Pension and Provident Funds Ltd. (currently: The Phoenix Pension and Provident Fund Ltd.) No estimate was provided for the claim amount. |
The subject matter of the lawsuit, according to the plaintiff, is the following: provision of incorrect statements and/or incorrect calculations of the linkage differences credited to planholders; incorrect calculations and presentation of real profits; incorrect recording of deposits, causing the profits in respect thereof to be taxed unlawfully; causing pecuniary damage to planholders due to failure to monitor employers inadequate contributions and failure to require them to complete such contributions, whether by sending appropriate notices to employers and planholders or by making up the difference by the fund itself; and recording deposit dates that are different than the actual ones. |
Excellence Gemel has not yet submitted its response to the petition for approval of the claim as a class action lawsuit. At the request of Excellence Gemel, in March 2021 the Court forwarded the hearing of the petition for approval of the claim as a class action lawsuit to the Tel Aviv District Court and to the panel which heard a similar motion for approval as a class action lawsuit filed against it (see Section 42 above in the table); a hearing regarding the next stage of the proceeding was set to January 26, 2022. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 50. | September 2020 Tel Aviv District Court The Phoenix Insurance NIS 92.7 million. |
According to the claim, The Phoenix Insurance does not pay policyholders insured under a long-term care policies the full amount due to them under their policies, since it offsets these amounts against proceeds received from the National Insurance Institute; it is also claimed that The Phoenix Insurance does not indemnify policyholders for certain medical treatments. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. A hearing is scheduled for December 2, 2021. |
| 51. | September 2020 Central District Court The Phoenix Insurance and another insurance company NIS 84 million from all the defendants, of which NIS 67.2 million is attributed to The Phoenix Insurance (a total of NIS 16.8 million in respect of critical illness insurance and a total of NIS 50.4 million in respect of permanent health insurance). |
According to the claim, the defendants acted in violation of the provisions of critical illness insurance policies when they continued to charge policyholders the full amount of the monthly premium even after the first insurance event had occurred. It was also alleged against The Phoenix Insurance that contrary to its obligations, it charges its policyholders a monthly PHI insurance premium, even after the period of insurance coverage has ended. |
The Phoenix Insurance has yet to submit its response to the petition to approve the class action lawsuit. A pre-trial hearing is scheduled for January 20, 2022. |
| 52. | October 2020 Tel Aviv District Court The Phoenix Insurance It is noted that the amount of the claim cannot be estimated accurately for all groups as defined in the claim; however, it is noted that the amount of the claim in relation to the cosmetic surgery cause of action is NIS 7.53 million. |
According to the plaintiff, The Phoenix Insurance does not link the liability limits in its health insurance policies to the Consumer Price Index, thereby preventing policyholders from obtaining full recovery of their damages; the plaintiff also claims that The Phoenix Insurance does not provide insurance coverage to policyholders, claiming that the procedure in question is a cosmetic surgery, thereby breaching the provisions of the insurance contract; the plaintiff further claims that The Phoenix Insurance does not provide fair disclosure of the definition of cosmetic surgery and of the fact that it is excluded from the policy. |
The Phoenix filed its response to the motion to approve the claim as a class action. The parties are in talks to end the procedure by way of withdrawal from the proceeding. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 53. | December 2020 Central District Court The Phoenix Insurance The aggregate claim amount was not estimated but it was stated that it exceeds NIS 2.5 million. |
According to the plaintiff, The Phoenix Insurance allegedly does not indemnify its policyholders in motor insurance policies relating to vehicles other than private and commercial cars weighing up to 3.5 tons (such as trucks, taxis, etc.), in respect of the damage caused to their vehicle due to the insurance event - which, the plaintiff claims, is in breach of the policy and the law. It is further claimed that The Phoenix Insurance does not provide its policyholders with an appraiser's report, which includes an estimate of the impairment to the vehicle's value due to the insurance event nor its manner of calculation. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. A hearing is scheduled for April 12, 2022. |
| 54. | February 2021 Central District Court The Phoenix Insurance No estimate was provided for the claim amount, but it was stated that the damage exceeds NIS 2.5 million. |
According to the plaintiff, the claim deals with the increasing of insurance premiums by more than 75% than the agreed premiums in life, long-term care, and PHI insurance policies taken out as part of a special deal for members of the Israel Bar Association (and potentially in other insurance policies) in 2016, without informing policyholders, obtaining their consent and providing them with any explanations. |
The petition for approval of the claim as a class action lawsuit continues to be heard in court. |
| 55. | March 2021 Tel Aviv District Court The Phoenix Insurance and other insurance companies Approximately NIS 79 million from all defendants |
The subject matter of the claim, according to the plaintiffs, is that the defendants refuse to pay for the policyholders' expenses for the purchase of medical cannabis, contrary to the provisions of the policy to cover drugs excluded from the Healthcare Services Basket, and since medical cannabis is recognized for medical use in Western countries. |
The Phoenix Insurance has yet to submit its response to the petition to approve the class action lawsuit. A pre-trial hearing is scheduled for January 5, 2022. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 56. | March 2021 Central District Court The Phoenix Insurance No estimate was provided for the claim amount, but it was stated that the damage exceeds NIS 2.5 million. |
The subject matter of the claim, according to the plaintiff, is that The Phoenix Insurance allegedly unlawfully rejects claims by its policyholders in "personal accident" policies to pay for hospitalization at a "non-general hospital", claiming that a "hospital", as defined in the policy, is a medical institution whose underlying meaning is a "general hospital only". |
The Phoenix Insurance has yet to submit its response to the petition to approve the class action lawsuit. A pre-trial hearing is scheduled for January 12, 2022. |
| 57. | April 2021 Central District Court The Phoenix Insurance Approximately NIS 36.25 million. |
The subject matter of the claim, according to the plaintiff, is failure to reduce management fees for a savings policy, contrary to the agreement between the policyholders and The Phoenix Insurance. |
The Phoenix Insurance filed its response to the motion to approve the claim as a class action. A pre-trial hearing is scheduled for January 26, 2022. |
| 58. | April 2021 Central District Court The Phoenix Insurance, banks, investment houses, credit card companies and other insurance companies The claim amount was not estimated but it was stated that it amounts to millions of shekels. |
According to the plaintiffs, when using the defendants' digital services (while browsing their personal accounts), customers' private, personal and confidential information is transferred to third parties without the customers' consent, violating their privacy. |
The Phoenix Insurance has yet to submit its response to the petition to approve the class action lawsuit. A hearing date has not yet been scheduled. |
| 59. | June 2021 Tel Aviv District Court The Phoenix Holdings, The Phoenix Insurance, the Chairman of the Board of Directors of The Phoenix Holdings and The Phoenix Insurance, serving board members of The Phoenix Holdings and the Phoenix Insurance and a long-serving manager in The Phoenix Insurance (hereinafter - the "Defendants"). NIS 137 million. |
This lawsuit relies on the facts as presented in a petition to approve a derivative lawsuit that was filed against the Defendants and which deals with events that took place at the beginning of the 1990s (see Section 4 below in the chapter Legal Proceedings). According to the plaintiffs, the subject matter of the claim is an alleged misleading report and non-disclosure by the Company of material facts that caused damaged to buyers of the share. According to the plaintiffs, at the beginning of the 1990s the Company took steps, in which it managers were involved, to recruit customers and help them to benefit from guaranteed return insurance policies; such steps were allegedly carried out in breach of guidance. |
The defendants have not yet filed their response to the petition to approve the claim as a class action. A hearing date has not yet been scheduled. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 60. | July 2021 Tel Aviv District Court The Phoenix Insurance Approximately NIS 4.8 million. |
According to the plaintiff, the subject matter of the claim is The Phoenix Insurance's refusal to fund the cost of a surgical procedure; the plaintiff claims that The Phoenix refrained from making fair disclosure of the insurance coverage and any exclusions thereto in some of the health insurance polices marketed subsequent to October 1, 2001. |
The Phoenix Insurance has yet to submit its response to the petition to approve the class action lawsuit. A hearing date has not yet been scheduled. |
| 61. | July 2021 Tel Aviv District Court The Phoenix Insurance The claim amount was not estimated, but it was stated that it exceeds NIS 2.5 million. |
According to the plaintiffs, the subject matter of the claim is that the defendants deduct interest at the rate of 2.5% (or any other rate) from the monthly yield accrued for policyholders to whom a monthly benefit is paid under participating life insurance policies issued in 1991-2004; according to the plaintiffs, such a deduction is not established in the contractual terms of the relevant insurance policies. |
The Phoenix Insurance has yet to submit its response to the petition to approve the class action lawsuit. A hearing date has not yet been scheduled. |
| 62. | August 2021 Tel Aviv District Court Halman Aldubi I2P1, Limited Partnership (hereinafter - the "Partnership"). NIS 7.5 million |
The subject matter of the lawsuit is the claim that the Partnership's filings posted on the Israel Securities Authority and the TASE's websites (the MAGNA and the MAYA, respectively) are not accessible to people with disabilities; accordingly the plaintiff claims that the Partnership prevents or reduces disabled people's capability to obtain information from those reports. |
The Partnership has yet to submit its response to the petition to approve the class action lawsuit. A hearing date has not yet been scheduled. The plaintiff noted that he filed a number of petitions to approve claims as class actions, whose subject matter is similar to that of this claim; such petitions were filed against a number of companies, including another insurance company. In light of the aforesaid, instructions have yet to be given by the court regarding the manner in which the proceedings will go forward. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 1. | May 2020 Tel Aviv District Court Excellence Gemel & Hishtalmut Ltd. (currently: The Phoenix Pension and Provident Fund Ltd.) and additional insurance companies and management companies The amount of the claim was not estimated. |
The claim is that the Law Enforcement and Collection Authority overcharges those who submit foreclosure applications in respect of financial instruments managed by the defendants; overcharging is allegedly carried out through an automated system and amounts overcharged are transferred to the defendants. |
On April 7, 2021, the Court handed down a decision to strike the petition to approve the claim as a class action. |
| 2. | May 2020 Tel Aviv District Court Halman Aldubi Provident and Pension Funds Ltd. and additional insurance companies and management companies The amount of the claim was not estimated. |
The claim is that the Law Enforcement and Collection Authority overcharges those who submit foreclosure applications in respect of financial instruments managed by the defendants; overcharging is allegedly carried out through an automated system and amounts overcharged are transferred to the defendants. |
On April 7, 2021, the Court handed down a decision to strike the petition to approve the claim as a class action. It should be noted that a similar petition to approve a claim as class action was filed and withdrawn against Phoenix Excellence (see Section 1 above in the table). |
| 3. | February 2018 Jerusalem District Court The Phoenix Insurance The amount of the claim was not estimated. |
According to the plaintiffs, The Phoenix Insurance continues to charge life insurance premiums from its deceased policyholders. |
In January 2021, the parties submitted a motion for approval of a settlement agreement for an amount that is immaterial to The Phoenix Insurance, under which The Phoenix Insurance committed to reimburse insurance premiums to the class members, as outlined in the settlement agreement; the parties also recommended the payment of compensation to the class action plaintiff and legal fees for his/her attorneys. On June 30, 2021 the Court handed down a judgment approving the settlement agreement. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
* For additional claims concluded between January 1, 2021 and March 25, 2021, please see Note 42(a)(2), Sections 10 and 11 of the table of concluded claims in the Company's financial statements as of December 31, 2020, published on March 25, 2021 (Ref. No. 2021-01-044709).
| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 4. | July 2017 Jerusalem District Court PassportCard Israel General Insurance Agency (2014) (hereinafter - "PassportCard") and The Phoenix Insurance The claim amount was not estimated, but it was stated that it exceeds NIS 2.5 million of all the defendants. |
The plaintiff claims that as part of travel insurance it provides PassportCard effectively records confidential medical conversations held between its policyholders and physicians, listens to these conversations and transfers them to The Phoenix Insurance, while breaching policyholders' privacy without their consent and while conducting wiretapping. In addition, the plaintiff claims that the defendants retain the recorded conversations, maintain an illegal database and even use the recordings. |
In October 2019, the District Court issued a judgment rejecting the motion for approval of the claim as a class action lawsuit. In January 2020, the plaintiff filed an appeal against the judgment with the Supreme Court. On July 12, 2021 the Supreme Court handed down a judgment rejecting the plaintiff's appeal. |
| 5. | April 2020 Haifa District Court The Phoenix Insurance and other insurance companies Approximately NIS 81 million of all the defendants, of which approximately NIS 13 million is attributed to The Phoenix Insurance. |
The plaintiff claims that the defendants overcharged insurance premiums in their employer liability insurance and third-party insurance (as part of business insurance policies), despite the drop in the number of employees, suppliers, customers, etc. who attend businesses due to the Covid-19 pandemic and the restrictions imposed as a result thereof, which constitutes is a material decrease in the risk to which the defendants are exposed. |
On August 4, 2021, the District Court ruled that the motion for approval of the claim as a class action was denied, among other things, due to the fact that the plaintiffs do not have cause, have not proven risk mitigation, and that the claim is not worthy of being heard as a class action lawsuit. It should be noted that petitions to approve similar claims against The Phoenix Insurance (and other insurance companies) as class actions are outstanding (see Sections 40 and 41 above in the table). |
| 6. | March 2018 Tel Aviv Regional Labor Court The Phoenix Pension Ltd. (currently: The Phoenix Pension and Provident Fund Ltd.) and additional companies The amount of the claim was not estimated. |
According to the plaintiffs, the claim deals with collection of insurance premiums in respect of survivors' insurance (life insurance coverage) from policyholders who have no survivors; which results with the policyholders paying insurance premiums without receiving anything in return. |
On September 24, 2021, the court issued a judgment rejecting the petition to approve the claim as a class action, inter alia, due to the fact that The Phoenix Pension acted lawfully and in accordance with the regulation. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
* For additional claims concluded between January 1, 2021 and March 25, 2021, please see Note 42(a)(2), Sections 10 and 11 of the table of concluded claims in the Company's financial statements as of December 31, 2020, published on March 25, 2021 (Ref. No. 2021-01-044709).

| No. | Date,1 court,2 defendants and claim amount3 | Main arguments | Details |
|---|---|---|---|
| 7. | November 2020 Tel Aviv District Court The Phoenix Insurance The amount of the claim was not estimated. |
According to the plaintiff, in the event of a flight cancellation, The Phoenix Insurance conditions the payment of insurance benefits upon a onerous condition whereby the policyholder is required to present an official confirmation on the flight cancellation from the airline; the plaintiff claims that insurance benefits are not paid due to a concealed, unlawful reason, whereby the policy only covers the cancellation of scheduled flights. By doing so, The Phoenix Insurance allegedly sold a product that has no value and does not cover the flight cancellation risk. |
On October 5, 2021, the District Court granted the agreed motion for the plaintiff to withdraw from the motion to approve the claim as a class action. |
| 8. | February 2018 Tel Aviv District Court The Phoenix Insurance The Group's aggregate damage was not estimated, but it was stated that it can be assumed to exceed NIS 2.5 million. |
According to the plaintiffs, The Phoenix Insurance misleads those who purchased health insurance and/or those for whom health insurance was purchased, where such insurance is in effect only, or also, during the policyholder's time in mandatory military service, career military service or reserve military service and/or when the policyholder is a policeman and/or a member of the security forces of the State of Israel; the plaintiffs claim that The Phoenix Insurance sells to the class members in general and IDF soldiers in particular an insurance product that is almost impossible to use due to various reasons as specified in the lawsuit. |
On October 26, 2021, a judgment was rendered by the District Court dismissing the motion to approve the petition to approve the claim as a class action, while accepting The Phoenix Insurance's claims, which were supported by the position of the Capital Market, Insurance and Savings Authority filed in the case. |
| 9. | December 2020 Haifa Magistrate Court The Phoenix Insurance NIS 1.75 million |
According to the plaintiff, who is insured in a health insurance policy comprising of a list of surgical procedures, The Phoenix Insurance does not pay insurance benefits in respect of invasive surgical procedure involving a further medical procedure to policyholders who took out the insurance before 2014. |
On October 31, 2021, the Magistrates' Court granted the agreed motion for the plaintiff to withdraw from the motion to approve the claim as a class action. |
1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.
2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.
3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.
* For additional claims concluded between January 1, 2021 and March 25, 2021, please see Note 42(a)(2), Sections 10 and 11 of the table of concluded claims in the Company's financial statements as of December 31, 2020, published on March 25, 2021 (Ref. No. 2021-01-044709).
| No. | Date, court, defendants and claim amount | Main arguments | Details |
|---|---|---|---|
| 10. | September 2018 | According to the plaintiff, The Phoenix Insurance breached its good | On November 3, 2021, the Regional Labor Court issued a ruling confirming the |
| Tel Aviv Regional Labor Court | faith and fiduciary duties towards its policyholders by automatically | plaintiff's withdrawal from the motion to approve the claim as a class action. | |
| The Phoenix Insurance | depositing the additional contributions it received following the expansion order that required an increase in contributions towards |
||
| The amount of the claim was not estimated. | benefits for all Israeli workers, for policyholders in managers insurance | ||
| policies taken out before June 1, 2001 (with guaranteed annuity | |||
| conversion factors) in new policies referred to by the plaintiff as | |||
| "contribution policies", without carrying out a pension marketing | |||
| procedure that includes a justification document, and also by | |||
| determining the management fees in the policy unilaterally at the | |||
| maximum rate permitted by law. |

Set forth below is a description of legal and other proceedings against the Group. For proceedings where, in the opinion of management - which is based, among other things, on the legal opinion it has received - it is more likely than not that the Group's defense claims will be allowed and the proceeding will be dismissed, no provision was included in the financial statements.
For proceedings where it is more likely than not that the Group's defense claims will be dismissed, in whole or in part, the financial statements include provisions to cover the exposure estimated by the Group. In management's opinion, which is based, among other things, on legal opinions it received, the financial statements include adequate provisions, where provisions were required, to cover the exposure estimated by the Group.

3. On January 29, 2017, Pilat Group Ltd. (hereinafter - "Pilat Group") and Pilat Holdings (1986) Ltd. (jointly, - "Pilat Group" and/or the "Plaintiffs") filed a lawsuit with the District Court, against Halman Aldubi Provident and Pension Funds Ltd. (by virtue of its merger with Hadas Arazim Provident Funds Ltd. on April 30, 2013), and against 17 other defendants, including Oracle Solutions Ltd. (hereinafter - "Oracle"). The main arguments of the claim was that some of the defendants joined Oracle in purchasing shares of the Pilat Group, constituting approximately 17.9% of the voting rights in Pilat Group (hereinafter - the "Oracle Group"), and that Hadas Provident joined forces with the Oracle Group to acquire control of Pilat Group, such that Oracle would hold 20% of the voting rights, and Hadas Provident - approximately 17%, while obtaining the approval of the Israel Securities Authority (ISA) that the Oracle Group and Hadas Provident not be considered "joint holders" under the Securities Law, 1968. At the same time, the plaintiffs claim, data and documents regarding collaboration between the parties were concealed from the ISA. In addition, allegations were made regarding a series of appointments and interested party transactions made in Pilat Group in violation of the law, which contributed significantly to the collapse of Pilat Group.
In the statement of claim, the Court is requested to order the defendants, jointly and severally, to compensate the plaintiffs for the damage caused to them, according to the claim, due to the impairment of Pilat Group's value, in the total amount of NIS 35.9 million. The lawsuit continues to be heard in court.
4. On June 14, 2021, a derivative lawsuit and a motion to approve the filing of a derivative lawsuit to the Economic Department at the Tel Aviv-Jaffa District Court (hereinafter - the "Lawsuit") was filed against The Phoenix Holdings, The Phoenix Insurance, the Chairman of the Board of Directors of The Phoenix Holdings and The Phoenix Insurance, serving board members of The Phoenix Holdings and the Phoenix Insurance and a long-serving manager in The Phoenix Insurance (hereinafter jointly the "Defendants").
According to the plaintiff, the subject matter of the claim is the alleged breach of duty towards the Company by the board members and officers, who allegedly allowed the Company to recruit customers and help them over more than three decades to benefit from guaranteed return insurance policies; such steps were allegedly carried out in breach of guidance prohibiting the marketing of such policies as from December 31 1990.
The claim amount, as claimed and estimated by the plaintiff, is NIS 124 million, which - according to the plaintiff - is the total direct damage caused to the Company as a result of El Al employees added to the guaranteed-return policies enjoying better conversion coefficients.1
On October 27, 2021, the defendants filed a motion to dismiss the claim in limine. The court has not yet ruled in this dismissal in limine motion. A pre-trial hearing is scheduled for January 10, 2022.
1 Since this is a derivative claim accompanied by a petition to approve the claim as a derivative claim, which, if approved, the Company will be entitled to funds thereunder, the total claimed amount does not appear in the following summary table.

5. The Group is a party to legal and other proceedings, which are not insurance claims, including, among other things, claims made by customers, former customers, agents and various third parties in immaterial amounts and for a total amount of approximately NIS 43.65 million. The causes of action against the Group in these proceedings are different.
Complaints are filed against the Group from time to time, including complaints to the Commissioner of the Capital Market, Insurance and Savings (hereinafter - the "Commissioner") in relation to policyholders' rights under insurance policies and/or the law. These complaints are handled on an ongoing basis by the Group's Public Complaints Department. The Commissioner's decisions with regard to these complaints, to the extent that a decision has been made in respect thereof, are sometimes issued as sweeping decisions relating to a group of policyholders. Before issuing a final version of his decisions, the Commissioner usually issues a draft decision.
Furthermore, as part of the Commissioner's inquiries with the group, following complaints and/or audits on his behalf, demands are made from time to time to receive various data regarding the Group's handling of insurance policies in the past and/or a demand to reimburse funds to groups of policyholders and/or other guidelines. In addition, the Commissioner has the power, among other things, to impose monetary sanctions on the Group in accordance with the data that was and/or will be transferred thereto following inquiries as described above.
In addition to the motions for approval of claims as class actions filed against the Group and the legal and other proceedings, there is a general exposure, which cannot be assessed and/or quantified, due to, among other things, the complexity of the services provided by the Group to its policyholders. The complexity of these services inevitably leads to interpretive claims and other claims due to information gaps between the Group and third parties to the insurance contracts in connection with a long list of commercial and regulatory terms. This exposure is reflected, among other things, in the areas of pension savings and long-term insurance, including health and long-term care insurance, in which the Group operates. Insurance policies in these areas of activity are assessed over many years in which policies, regulation and legislation change and new court rulings are issued. These changes are implemented by automated systems that undergo frequent changes and adjustments. The complexity of these changes and the application of the changes over many years lead to an increased operational exposure. In addition, allowing new interpretations for the provisions of insurance policies and long-term pension products sometimes affects the Group's future profits in respect of its existing portfolio, in addition to the exposure embodied in claims for compensation for customers in respect of past activity.
It is impossible to anticipate the types of claims that will be raised in this area or the exposure arising from these and other claims in connection with insurance contracts claims which are raised through, among other things, the procedural mechanism set forth in the Class Actions Law.

In addition, some of the Group's products have long terms and are particularly complex in light of the various legislative arrangements both in the field of product management and in the field of taxation, attribution of contributions, investment management, the policyholder's employment status, his contributions and more.
The Wage Protection Law, 1958 'mposes a liability on the Group's institutional entities, in accordance with the circumstances specified in the law, in respect of employers' debts to the institutional bodies, where such debts have not been repaid on time. The Group is in the process of improving the data on employers' debts and policyholders' rights, during the course of which lawsuits were filed against employers and the debts of other employers were rescheduled. Once this process is completed, the Group will complete the handling of employers' debts in accordance with the provisions of the law.
The following table summarizes the amounts claimed in pending petitions to approve lawsuits as class actions, claims approved as class actions and other material claims against the Group, as noted by the plaintiffs in the statements of claim filed on their behalf. It is hereby clarified that the amounts claimed do not necessarily reflect the amounts of exposure assessed by the Group, since these are assessments on behalf of the plaintiffs which will be resolved as part of the legal proceedings. It is further clarified that the table below does not include proceedings that have been concluded, including proceedings that concluded after a compromise agreement was approved in respect thereof.
| Type | No. of claims |
Amount claimed in NIS thousand (unaudited) |
|---|---|---|
| Claims approved as a class actions: | ||
| A specific amount was attributed to the Company | 6 | 1,074,743 |
| The claim pertains to several companies and no specific amount was attributed to the Company. |
1 | 225,200 |
| The amount of the claim was not specified | 1 | - |
| Pending petitions to approve lawsuits as class actions: |
||
| A specific amount was attributed to the Company | 26 | 4,161,302 |
| The claim pertains to several companies and no specific amount was attributed to the Company. |
8 | 3,825,000 |
| The amount of the claim was not specified | 20 | - |
| Other material claims: | ||
| A specific amount was attributed to the Company | - | - |
| The claim pertains to several companies and no specific amount was attributed to the Company. |
1 | 35,900 |
| The amount of the claim was not specified | - | - |
| Claims and other requirements | 32 | 43,613 |
The total provision amount in respect of class actions, legal proceedings and others, filed against the Group as specified above as of September 30, 2021 and December 31, 2020, amounted to approximately NIS 204,712 thousand (of which a total of approximately NIS 4,891 thousand is in respect of concluded class actions) and approximately NIS 185,444 thousand, respectively.

A decrease (increase) in long-term interest rates may increase (decrease) the paid pension reserve and the supplementary retirement pension reserve is deferred due to the use of a lower (higher) discount rate, to the extent that a change in the discount rate is required due to changes in market interest rates.
In addition, the supplementary retirement pension reserve for deferred pensions is affected by future income expectations (using K factor), so that the decrease (increase) in interest rates may decrease (increase) the expected future income, and if according to the new projection it will be impossible to continue funding the provisions to the reserve, the Company will increase the reserve in order to reduce future provision amounts (or vice versa).
| As of September 30 | As of December 31 |
|||
|---|---|---|---|---|
| 2021 | 2020 | 2020 | ||
| Unaudited | Audited | |||
| % | ||||
| In respect of guaranteed return insurance policies | - | - | - | |
| In respect of yield-dependent insurance policies | 0.85 | 0.76 | 0.85 |
For further details regarding changes in the K factor for the reporting period and prior periods, please see Section 4 below.
The Company tests the adequacy of the reserves for life insurance and LTC and where necessary, increases the reserves. Testing is performed according to the regulatory guidelines and on the basis of actuarial assumptions and a risk-free yield curve plus an illiquidity premium. To the extent that there are changes in these assumptions, the supplement required according to the test will change.
A decrease (increase) in the risk-free interest rate curve and/or in the rate of illiquidity premium will increase (decrease) the supplement for the reserves required according to the LAT test (to the extent that a supplement is required).
Regarding the retrospective application of Insurance Circular 2020-1-5, Amendment of the Provisions of the Consolidated Circular regarding Measurement of Liabilities - Liability Adequacy Test (LAT) (hereinafter – the "LAT Circular "- please see Note 2.DD to the Annual Financial Statements.

3. Set forth below is the effect of the changes in the interest rate curve and the main changes described above on the insurance liabilities:
| For the 9 months ended September 30 |
For the 3 months ended September 30 |
For the year ended December 31 |
|||
|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2020 | |
| Unaudited | Audited | ||||
| NIS million | |||||
| Life insurance segment: | |||||
| Effect of updating other assumptions on the supplementary pension reserve and paid pensions |
- | - | - | - | (12) |
| Effect of updating assumptions on the expense rates | (16) | 5 | - | - | (54) |
| Change in the discount rate used in the calculation of the supplementary retirement pension reserve and paid pensions. |
(68) | 40 | (84) | 33 | 25 |
| Change in K value | - | (139) | - | (131) | (261) |
| Total increase (decrease) in liabilities on retention in the life insurance segment |
(84) | (94) | (84) | (98) | (302) |
| Health insurance segment: | |||||
| Effect of updating of assumptions on the cancellation rates: | |||||
| LAT | - | - | - | - | (24) |
| Other | - | - | - | - | (43) |
| Effect of updating assumptions on the expense rates: | |||||
| LAT | (198) | (46) | - | - | (54) |
| Other | 19 | (17) | - | - | (12) |
| Effect of updating assumptions on the mortality and morbidity rates: | |||||
| LAT | 293 | - | - | - | - |
| Other | (121) | - | - | - | - |
| Change in reserve (LAT) following a change in the discount rate | (63)(*) | 179 (**) | (117)(*) | (11) | 173(**) |
| Change in the LAT reserve following application of the illiquidity premium circular |
- | (110) | - | - | (110) |
| Total increase (decrease) in liabilities on retention in health insurance segment |
(70) | 6 | (117) | (11) | (70) |
| P&C insurance segment: | |||||
| Change in discount rate | - | (2) | - | (12) | 1 |
| Effect of the discount rate applied to National Insurance allowances | - | (74) | - | (74) | (74) |
| Total increase (decrease) in liabilities on retention in P&C insurance segment |
- | (76) | - | (86) | (73) |
| Total increase (decrease) in liabilities on retention before tax | (154) | (164) | (201) | (195) | (445) |
| Total increase (decrease) in liabilities after tax | (101) | (108) | (132) | (128) | (293) |
(*) This effect includes excess fair value in respect of the investment in Ad 120 in the amount of NIS 120 million before tax; for further details, please see Note 1E.
(**) This effect includes the effect of classifying the excess value of assets from the life insurance segment to the health insurance segment in the amount of approximately NIS 121 million, with the addition of approximately NIS 47 million from excess value of other illiquid assets as a result of the amendment of the LAT Circular and the amendment of the Circular on Allocation of Illiquid Assets. For more information, please see Note 2DD(2) to the 2020 Annual Financial Statements.



L. On May 26, 2021, the Company's Board of Directors approved, after receiving the approval of Compensation Committee, to allocate the employees of the Company and its subsidiaries - some of whom are officers of the Company (including the Company's CEO) as well as some of the Company's service providers (hereinafter - the "Offerees") a total of up to 3,937,000 options, not listed for trading, offered at no cash monetary consideration (offered in consideration for work performed or service rendered to the Company by the Offerees) exercisable into up to 3,937,000 registered ordinary shares of NIS 1 par value each of the Company, out of the Company's reserved shares. Under the theoretical assumption of all allocatable options being exercised under this outline, immediately after exercise thereof and taking into account the issued and paid-up capital of the Company, the shares arising from the exercise of the options as of the Board of Directors' approval, shall constitute approximately 2.6% of the issued and paid-up capital of the Company and approximately 2.5% of its voting rights (and approximately 1.6% and 1.5%, respectively, fully diluted). In practice, no allotment will be made to the offerees who will realize the full stock options arising from them, but only shares in an amount that reflects the amount of the monetary benefit inherent in the options. In accordance with the Board of Directors' decision, out of the amount of 3,937,000 options offered to offerees a total of 88,000 options will be allotted to the Company's CEO. The fair value at the Award Date is calculated based on a appraisal received from an external appraiser who used the binomial model. The average value of one option was estimated at approximately NIS 3.2, and the total value of the options allotted was estimated at that date at approximately NIS 13 million (taking into account the attrition rate). The award of options to the Company's CEO was approved in an extraordinary annual general meeting of the Company on July 5, 2021.
For further details regarding the vesting terms and conditions, see Note 36B(2) to the Annual Financial Statements.
For more information, please see the immediate reports dated May 27, 2021, July 6, 2021 and July 8, 2021 (Ref. Nos. 2021-01-031390, 2021-01-048694 and 2021-01-050455, respectively).
M. In February 2016 and July 2017, The Phoenix Insurance (together with its wholly-owned subsidiaries) invested a cumulative amount of NIS 30 million in Riskified (hereinafter - "Riskified") (nostro and planholders). The Company re-evaluates the investment from time to time in accordance with an independent external valuation. As of December 31, 2020, the balance of the investment amounted to approximately NIS 160 million.
Following the listing of Riskified on NASDAQ in July 2021, the Company performed a valuation by an independent external appraiser as of June 30, 2021. Accordingly, the Company recorded a profit before tax of approximately NIS 76 million in the second quarter of 2021. The effect on the investment through the participant's assets is on the income from management fees; this effect is negligible.

As of the IPO date, the Company measures the investment in Riskified based on the share price including the Discount for Lack of Marketability (DLOM)). It should be clarified that Riskified shares are under lockup for a period of 180 days from the date of initial listing.
In the 9-month and 3-month periods ended September 30, 2021, the Company recorded a profit before tax of NIS 135 million and NIS 59 million, respectively. Subsequent to the report date and until its publication date, Riskified's share price fell significantly; as a result, a loss of approximately NIS 110 million before tax is expected. The said effects during the reporting period and thereafter are mainly in the property and casualty insurance segment. It should be noted that the share price may be highly volatile and there is no certainty of the loss or profit to be recorded by the Company in the future due to, inter alia, the lockup period. For further details, please see the immediate report dated August 1, 2021 (Ref. No. 2021-01-059863).
N. The Phoenix Mortgages (Gold) Ltd. - In February 2021, the Board of Directors of The Phoenix Insurance approved a new activity, which includes the establishment of a new company, The Phoenix Mortgages (Gold) Ltd. (hereinafter - "The Phoenix Mortgages"), which is owned by The Phoenix Insurance (51%) and a number of other partners holding different percentages of the remaining shares. The Phoenix Mortgages commenced operations at the end of the second quarter. This activity focuses on granting loans to people over 60 against a first lien on their apartment (reverse mortgage loan).
In respect of the said activity, the approval of the Capital Market, Insurance and Savings Authority was obtained in accordance with Regulation 33 to the Supervision of Financial Services Regulations (Provident Funds) (Investment Rules Applicable to Institutional Entities), 2012 (hereinafter: the "Holding Permit"). On November 7, 2021 an application was submitted to amend the Holding Permit in order to expand the activity such that it will also be possible to give mortgages that are not restricted to the terms of "reverse mortgages".
O. In August, The Phoenix Insurance issued - through The Phoenix Capital Raising - an Additional Tier 1 capital instrument; for further details, please see Note 6F.

It is hereby clarified that the renewed spread of Covid-19 in Israel, including the Delta variant, the Omicron variant and/or other variants, and the guidance issued by the competent agencies in Israel and abroad in connection with tackling that spread, the imposition of various restrictions in connection with the virus and the period and conditions under which the Israeli economy will fully recover are not controlled by the Company, and there is uncertainty as to the direct and/or indirect effects of Covid-19 and the different variants that evolved therefrom on the different markets, and especially on the Israeli economy. Accordingly, the Company is unable to predict or estimate with any certainty the future effects of the renewed spread of Covid-19 and any variants that may evolve therefrom, if any, and/or the long-term effects on the Company's activity of Covid-19 outbreaks that have occurred so far.
G. In connection with class actions filed and developments in lawsuits after the balance sheet

| As of September 30, 2021 | |||||
|---|---|---|---|---|---|
| Presented at fair value through profit and loss |
Available for-sale |
Loans and receivables |
Total | ||
| Unaudited | |||||
| NIS thousand | |||||
| Liquid debt assets (A1) | 208,855 | 7,349,261 | - | 7,558,116 | |
| Illiquid debt assets | - | - | 12,176,583 | 12,176,583 | |
| Shares (A2) | - | 2,414,279 | - | 2,414,279 | |
| Other (A3) | 553,089 | 3,265,721 | - | 3,818,810 | |
| Total | 761,944 | 13,029,261 | 12,176,583 | 25,967,788 | |
| As of September 30, 2020 | ||||
|---|---|---|---|---|
| Presented at fair value through profit and loss |
Available for-sale |
Loans and receivables |
Total | |
| Unaudited NIS thousand |
||||
| Liquid debt assets (A1) | 81,705 | 8,211,289 | - | 8,292,994 |
| Illiquid debt assets | - | - | 13,104,115 | 13,104,115 |
| Shares (A2) | 4,622 | 1,599,653 | - | 1,604,275 |
| Other (A3) | 378,477 | 2,350,200 | - | 2,728,677 |
| Total | 464,804 | 12,161,142 | 13,104,115 | 25,730,061 |
| As of December 31, 2020 | |||||
|---|---|---|---|---|---|
| Presented at fair value through profit and loss |
Available for-sale |
Loans and receivables |
Total | ||
| Audited | |||||
| NIS thousand | |||||
| Liquid debt assets (A1) | 108,809 | 7,942,457 | - | 8,051,266 | |
| Illiquid debt assets | - | - | 13,231,897 | 13,231,897 | |
| Shares (A2) | 5,860 | 1,854,613 | - | 1,860,473 | |
| Other (A3) | 604,573 | 2,595,491 | - | 3,200,064 | |
| Total | 719,242 | 12,392,561 | 13,231,897 | 26,343,700 |

| As of September 30, 2021 | ||
|---|---|---|
| Carrying amount |
Amortized cost |
|
| Unaudited | ||
| NIS thousand | ||
| Government bonds | 4,287,593 | 4,253,534 |
| Other debt assets: | ||
| Other non-convertible debt assets | 3,095,061 | 2,780,730 |
| Other convertible debt assets | 175,462 | 172,995 |
| Total liquid debt assets | 7,558,116 | 7,207,259 |
| Impairments carried to profit and loss (cumulative) | 87,411 |
| As of September 30, 2020 | |||
|---|---|---|---|
| Carrying amount |
Amortized cost |
||
| Unaudited | |||
| NIS thousand | |||
| Government bonds | 5,125,721 | 4,999,049 | |
| Other debt assets: | |||
| Other non-convertible debt assets | 3,129,336 | 2,992,229 | |
| Other convertible debt assets | 37,937 | 46,868 | |
| Total liquid debt assets | 8,292,994 | 8,038,146 | |
| Impairments carried to profit and loss (cumulative) | 127,144 |
| As of December 31, 2020 | |||
|---|---|---|---|
| Carrying amount |
Amortized cost |
||
| Audited | |||
| NIS thousand | |||
| Government bonds | 4,974,270 | 4,817,279 | |
| Other debt assets: | |||
| Other non-convertible debt assets | 3,008,147 | 2,597,370 | |
| Other convertible debt assets | 68,849 | 49,863 | |
| Total liquid debt assets | 8,051,266 | 7,464,512 | |
| Impairments carried to profit and loss (cumulative) | 98,984 |

| As of September 30, 2021 | |||
|---|---|---|---|
| Carrying amount |
Cost | ||
| Unaudited | |||
| NIS thousand | |||
| Liquid shares | 2,124,331 | 1,500,951 | |
| Illiquid shares | 289,948 | 246,580 | |
| Total shares | 2,414,279 | 1,747,531 | |
| Impairments carried to profit and loss (cumulative) | 191,804 |
| As of September 30, 2020 | |||
|---|---|---|---|
| Carrying amount |
Cost | ||
| Unaudited NIS thousand |
|||
| Liquid shares | 1,328,160 | 1,131,636 | |
| Illiquid shares | 276,115 | 155,399 | |
| Total shares | 1,604,275 | 1,287,035 | |
| Impairments carried to profit and loss (cumulative) | 293,369 |
| As of December 31, 2020 | |||
|---|---|---|---|
| Carrying amount |
Cost | ||
| Audited | |||
| NIS thousand | |||
| Liquid shares | 1,545,485 | 1,177,687 | |
| Illiquid shares | 314,988 | 185,520 | |
| Total shares | 1,860,473 | 1,363,207 | |
| Impairments carried to profit and loss (cumulative) | 213,115 |

| As of September 30, 2021 | |||
|---|---|---|---|
| Carrying amount |
Cost | ||
| Unaudited | |||
| NIS thousand | |||
| Total liquid financial investments | 625,780 | 571,817 | |
| Total illiquid financial investments | 3,193,030 | 2,404,894 | |
| Total other financial investments | 3,818,810 | 2,976,711 | |
| Impairments carried to profit and loss (cumulative) | 105,176 |
| As of September 30, 2020 | ||||
|---|---|---|---|---|
| Carrying amount Unaudited |
Cost | |||
| NIS thousand | ||||
| Total liquid financial investments | 481,934 | 444,540 | ||
| Total illiquid financial investments | 2,246,743 | 1,884,281 | ||
| Total other financial investments | 2,728,677 | 2,328,821 | ||
| Impairments carried to profit and loss (cumulative) | 112,841 |
| As of December 31, 2020 | |||
|---|---|---|---|
| Carrying | |||
| amount Cost Audited |
|||
| NIS thousand | |||
| Total liquid financial investments | 660,178 | 503,235 | |
| Total illiquid financial investments | 2,539,886 | 1,880,737 | |
| Total other financial investments | 3,200,064 | 2,383,972 | |
| Impairments carried to profit and loss (cumulative) | 116,453 |
Data from the Consolidated Interim Financial Statements Attributed to the Company As of September 30, 2021 (Unaudited)

| Page | |
|---|---|
| Independent Auditors' Review Report |
2 |
| Condensed Interim Data on Financial Position | 3 |
| Condensed Interim Data about Profit and Loss |
4 |
| Condensed Interim Data about Comprehensive Income | 5 |
| Condensed Interim data about Changes in Equity 6-10 |
|
| Condensed Interim data about Changes in Cash Flows 11-12 |
|
| Additional Information regarding the Condensed Interim Separate Financial Information .13-15 |

Kost Forer Gabbay & Kasierer Menachem Begin Road 144A, Tel Aviv 6492102
Tel. +972-3-6232525 Fax +972-3-5622555 ey.com
To the Shareholders of The Phoenix Holdings Ltd. Dear Sir/Madam,
We have reviewed the separate interim financial information disclosed in accordance with Regulation 38D to the Securities Regulations (Periodic and Immediate Reports), 1970 of The Phoenix Holdings Ltd. ("the Company") as of September 30, 2021 and for the nine and three months periods then ended. The Company's board of directors and management are responsible for the separate interim financial information. Our responsibility is to express a conclusion on the separate interim financial information for these interim periods based on our review.
We did not review the separate interim financial information taken from the interim financial information of investees, which the total investment in them, amounted to approximately NIS 1,870,341 thousand as of September 30, 2021 and the Company's share in of their earnings amounted to approximately NIS 61,170 thousand and NIS 25,366 thousand for the nine and three months periods then ended, respectively. The separate interim financial information of those companies was reviewed by other auditors, whose review reports have been furnished to us, and our conclusion, insofar as it relates to the financial information in respect of those companies, is based on the review reports of the other auditors.
We conducted our review in accordance with Review Standard (Israel) 2410 of the Institute of Certified Public Accountants in Israel, "Review of Interim Financial Information Performed by the Independent Auditor of the Entity". A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted pursuant to Israeli GAAP and, as a result, does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.
Based on our review and the review reports of other auditors, nothing has come to our attention that causes us to believe that the accompanying separate interim financial information is not prepared, in all material respects, in accordance with Regulation 38D to the Securities Regulations (Periodic and Immediate Reports), 1970.
Tel Aviv, November 29, 2021 Kost Forer Gabbay & Kasierer Certified Public Accountants
| As of | ||||
|---|---|---|---|---|
| 30.09.2021 | 30.09.2020 | Dec. 31, 2020 |
||
| Unaudited | ||||
| NIS thousand | ||||
| Assets | ||||
| Investments in investees | 8,899,165 | 6,967,003 | 7,861,266 | |
| Loans and capital notes to investees | 700,238 | 1,192,212 | 1,192,107 | |
| Total non-current assets | 9,599,403 | 8,159,215 | 9,053,373 | |
| Other financial investments (for further details, please see Note 2F) | 942,580 | 26,763 | 22,986 | |
| Receivables and debit balances | 3,281 | 987 | 14,482 | |
| Current tax assets | - | 1,163 | 1,159 | |
| Cash and cash equivalents | 9,458 | 64,395 | 40,270 | |
| Total current assets | 955,319 | 93,308 | 78,897 | |
| Total assets | 10,554,722 | 8,252,523 | 9,132,270 | |
| Equity attributable to Company's shareholders | ||||
| Share capital | 310,215 | 309,951 | 309,951 | |
| Premium on shares and capital reserves | 845,812 | 826,010 | 833,592 | |
| Treasury shares | (99,769) | - | (26,411) | |
| Capital reserves | 1,117,973 | 700,952 | 913,036 | |
| Retained earnings | 6,913,182 | 5,290,820 | 5,939,754 | |
| Total equity | 9,087,413 | 7,127,733 | 7,969,922 | |
| Liabilities | ||||
| Non-current liabilities | - | - | - | |
| Bonds | 1,354,790 | 1,084,342 | 1,082,538 | |
| Current liabilities | ||||
| Payables and credit balances | 10,922 | 6,866 | 5,955 | |
| Liability in respect of deferred taxes | 18,479 | - | 37,855 | |
| Bonds | 78,252 | 33,582 | 36,000 | |
| Total current liabilities | 112,519 | 40,448 | 79,810 | |
| Total liabilities | 1,467,309 | 1,124,790 | 1,162,348 | |
| Total equity and liabilities | 10,554,722 | 8,252,523 | 9,132,270 |
The attached additional information is an integral part of the Company's separate interim financial information.
Executive Vice President, CFO Chief Executive Officer Chairman of the Board of
Eli Schwartz Eyal Ben Simon Benjamin Gabbay
Directors
Date the financial statements were approved: November 29, 2021

| For the nine months ended September 30 |
For the three months ended September 30 |
For the year ended December 31 |
|||
|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2020 | |
| Unaudited | Unaudited | Audited | |||
| NIS thousand | |||||
| Company's share in the profits of investees, net of tax |
1,298,049 | 532,840 | 378,304 | 256,891 | 1,210,661 |
| Investment income, net and finance income | 102,815 | 30,132 | 67,298 | 11,793 | 42,353 |
| Income from management fees of investees | 2,250 | 2,250 | 750 | 750 | 3,000 |
| Total income | 1,403,114 | 565,222 | 446,352 | 269,434 | 1,256,014 |
| General and administrative expenses | 15,811 | 6,987 | 6,459 | 4,142 | 8,164 |
| Finance expenses | 30,641 | 37,311 | 11,483 | 27,017 | 40,972 |
| Total expenses | 46,452 | 44,298 | 17,942 | 31,159 | 49,136 |
| Profit before taxes on income | 1,356,662 | 520,924 | 428,410 | 238,275 | 1,206,878 |
| Taxes on income | 4,896 | - | 4,896 | - | 37,855 |
| Profit for the period attributed to the Company's owners |
1,351,766 | 520,924 | 423,514 | 238,275 | 1,169,023 |
| For the nine months ended September 30 |
For the three months ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2020 | ||
| Unaudited | Unaudited | Audited | ||||
| NIS thousand | ||||||
| Profit for the period | 1,351,766 | 520,924 | 423,514 | 238,275 | 1,169,023 | |
| Other comprehensive income (loss): | ||||||
| Amounts that will be or that have been reclassified to profit or loss when specific conditions are met |
||||||
| Net change in fair value of financial assets classified as available for sale, carried to capital reserves |
3,735 | (2,880) | 194 | 448 | (1,307) | |
| Losses, net from disposal of financial assets classified as available for sale, carried to the income statement |
(4,382) | 506 | (3,374) | (74) | 585 | |
| Impairment (income) loss of financial assets classified as available for sale, carried to the income statement |
- | 937 | - | - | 937 | |
| The Group's share in other comprehensive income (loss) of equity-accounted investees |
206,116 | (26,654) | (15,941) | 84,347 | 169,838 | |
| Total components of income (loss) items, subsequently reclassified to profit or loss |
205,469 | (28,091) | (19,121) | 84,721 | 170,053 | |
| Amounts that shall not be subsequently reclassified to profit or loss |
||||||
| The Group's share in other comprehensive income of equity accounted investees |
- | 1,248 | - | - | 13,621 | |
| Other comprehensive income (loss) for the period, net |
205,469 | (26,843) | (19,121) | 84,721 | 183,674 | |
| Total comprehensive income for the period |
1,557,235 | 494,081 | 404,393 | 322,996 | 1,352,697 |

| Share capital |
Premium and capital reserves in respect of shares |
Treasury shares |
Retained earnings |
Capital reserve from transactions with non controlling interests |
Capital reserve from transaction with controlling shareholder |
Capital reserve from share based payment |
Revaluatio n reserve |
Reserve from translation differences |
Capital reserve in respect of available for-sale financial assets |
Total equity |
|
|---|---|---|---|---|---|---|---|---|---|---|---|
| NIS thousand | |||||||||||
| Balance as of January 1, 2021 (audited) |
309,951 | 833,592 | (26,411) | 5,939,754 | (43,622) | 11,000 | 44,943 | 114,614 | (23,338) | 809,439 | 7,969,922 |
| Net profit Other comprehensive income (loss) |
- - |
- - |
- - |
1,351,766 - |
- - |
- - |
- - |
- - |
- (8,190) |
- 213,659 |
1,351,766 205,469 |
| Total comprehensive income (loss) | - | - | - | 1,351,766 | - | - | - | - | (8,190) | 213,659 | 1,557,235 |
| Dividend | - | - | - | (380,000) | - | - | - | - | - | - | (380,000) |
| Transfer from revaluation reserve in respect of revaluation of property, plant and equipment, at the depreciation amount |
- | - | - | 1,662 | - | - | - | (1,662) | - | - | - |
| Share-based payment | 10,176 | - | - | - | - | 6,922 | - | - | - | 17,098 | |
| Allocation of shares of a consolidated subsidiary to minority interests |
- | - | - | - | (3,484) | - | - | - | - | - | (3,484) |
| Acquisition of treasury shares |
- | - | (73,358) | - | - | - | - | - | - | - | (73,358) |
| Exercise of employee options | 264 | 2,044 | - | - | - | - | (2,308) | - | - | - | - |
| As of September 30, 2021 (unaudited) | 310,215 | 845,812 | (99,769) | 6,913,182 | (47,106) | 11,000 | 49,557 | 112,952 | (31,528) | 1,023,098 | 9,087,413 |

| Share capital |
Premium and capital reserves in respect of shares |
Retained earnings |
Capital reserve from transactions with non controlling interests |
Capital reserve from transaction with controlling shareholder |
Capital reserve from share based payment |
Revaluation reserve |
Reserve from translation differences |
Capital reserve in respect of available for-sale financial assets |
Total equity |
|
|---|---|---|---|---|---|---|---|---|---|---|
| NIS thousand | ||||||||||
| Balance as of January 1, 2020 (audited) | 309,951 | 830,437 | 4,768,261 | (43,622) | 11,000 | 40,047 | 103,463 | (19,926) | 635,974 | 6,635,585 |
| Net profit | - | - | 520,924 | - | - | - | - | - | - | 520,924 |
| Other comprehensive income (loss) | - | - | - | - | - | - | 1,248 | 6,711 | (34,802) | (26,843) |
| Total comprehensive income (loss) | - | - | 520,924 | - | - | - | 1,248 | 6,711 | (34,802) | 494,081 |
| Transfer from revaluation reserve in respect of revaluation of property, plant and equipment, at the depreciation amount |
- | - | 1,635 | - | - | - | (1,635) | - | - | - |
| Share-based payment | - | (4,427) | - | - | - | 2,494 | - | - | - | (1,933) |
| As of September 30, 2020 (unaudited) | 309,951 | 826,010 | 5,290,820 | (43,622) | 11,000 | 42,541 | 103,076 | (13,215) | 601,172 | 7,127,733 |


| Share capital |
Premium and capital reserves in respect of shares |
Treasury shares |
Retained earnings |
Capital reserve from transactions with non controlling interests |
Capital reserve from transaction with controlling shareholder |
Capital reserve from share based payment |
Revaluation reserve |
Reserve from translation differences |
Capital reserve in respect of available for-sale financial assets |
Total equity |
|
|---|---|---|---|---|---|---|---|---|---|---|---|
| NIS thousand | |||||||||||
| Balance on July 1, 2021 (unaudited) | 310,059 | 839,186 | (93,271) | 6,489,114 | (43,622) | 11,000 | 48,194 | 113,506 | (25,833) | 1,036,524 | 8,684,857 |
| Net profit | - | - | - | 423,514 | - | - | - | - | - | - | 423,514 |
| Other comprehensive income (loss) | - | - | - | - | - | - | - | - | (5,695) | (13,426) | (19,121) |
| Total comprehensive income (loss) | - | - | - | 423,514 | - | - | - | - | (5,695) | (13,426) | 404,393 |
| Share-based payment | - | 5,538 | - | - | - | - | 2,607 | - | - | - | 8,145 |
| Allocation of shares of a consolidated subsidiary to minority interests |
- | - | - | - | (3,484) | - | - | - | - | (3,484) | |
| Acquisition of treasury shares | - | - | (6,498) | - | - | - | - | - | - | - | (6,498) |
| Transfer from revaluation reserve in respect of revaluation of property, plant and equipment, at the depreciation amount |
- | - | - | 554 | - | - | - | (554) | - | - | - |
| Dividend | - | - | - | - | - | - | - | - | - | - | - |
| Exercise of employee options | 156 | 1,088 | - | - | - | - | (1,244) | - | - | - | - |
| As of September 30, 2021 (unaudited) |
310,215 | 845,812 | (99,769) | 6,913,182 | (47,106) | 11,000 | 49,557 | 112,952 | (31,528) | 1,023,098 | 9,087,413 |

| Share capital |
Premium and capital reserves in respect of shares |
Retained earnings |
Capital reserve from transactions with non controlling interests |
Capital reserve from transaction with controlling shareholder |
Capital reserve from share based payment |
Revaluation reserve |
Reserve from translation differences |
Capital reserve in respect of available for-sale financial assets |
Total equity |
|
|---|---|---|---|---|---|---|---|---|---|---|
| NIS thousand | ||||||||||
| Balance on July 1, 2020 (unaudited) | 309,951 | 823,281 | 5,052,000 | (43,622) | 11,000 | 41,623 | 103,621 | (18,392) | 521,628 | 6,801,090 |
| Net profit | - | - | 238,275 | - | - | - | - | - | - | 238,275 |
| Other comprehensive income | - | - | - | - | - | - | - | 5,177 | 79,544 | 84,721 |
| Total comprehensive income | - | - | 238,275 | - | - | - | - | 5,177 | 79,544 | 322,996 |
| Transfer from revaluation reserve in respect of revaluation of property, plant and equipment, at the depreciation amount |
- | - | 545 | - | - | - | (545) | - | - | - |
| Share-based payment | - | 2,729 | - | - | - | 918 | - | - | - | 3,647 |
| As of September 30, 2020 (unaudited) | 309,951 | 826,010 | 5,290,820 | (43,622) | 11,000 | 42,541 | 103,076 | (13,215) | 601,172 | 7,127,733 |


| Share capital |
Premium and capital reserves in respect of shares |
Treasury shares |
Retained earnings |
Capital reserve from transactions with non controlling interests |
Capital reserve from transaction with controlling shareholder |
Capital reserve from share based payment |
Revaluation reserve |
Reserve from translation differences |
Capital reserve in respect of available for-sale financial assets |
Total equity |
|
|---|---|---|---|---|---|---|---|---|---|---|---|
| NIS thousand | |||||||||||
| Balance as of January 1, 2020 (audited) |
309,951 | 830,437 | - | 4,768,261 | (43,622) | 11,000 | 40,047 | 103,463 | (19,926) | 635,974 | 6,635,585 |
| Net profit | - | - | - | 1,169,023 | - | - | - | - | - | - | 1,169,023 |
| Other comprehensive income (loss) | - | - | - | 290 | - | - | - | 13,331 | (3,412) | 173,465 | 183,674 |
| Total comprehensive income (loss) | - | - | - | 1,169,313 | - | - | - | 13,331 | (3,412) | 173,465 | 1,352,697 |
| Transfer from revaluation reserve in respect of revaluation of property, plant and equipment, at the depreciation amount |
- | - | - | 2,180 | - | - | - | (2,180) | - | - | - |
| Share-based payment | - | 3,155 | - | - | - | - | 4,896 | - | - | - | 8,051 |
| Acquisition of treasury shares | - | - | (26,411) | - | - | - | - | - | - | - | (26,411) |
| Balance as of December 31, 2020 (audited) |
309,951 | 833,592 | (26,411) | 5,939,754 | (43,622) | 11,000 | 44,943 | 114,614 | (23,338) | 809,439 | 7,969,922 |
| (Phoenix | |||
|---|---|---|---|
| For the nine months ended September 30 |
For the three months ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2020 | ||
| Appendix | Unaudited | Unaudited | Audited | |||
| NIS thousand | ||||||
| Cash flows from operating activities |
||||||
| Profit | 1,351,766 | 520,924 | 423,514 | 238,275 | 1,169,023 | |
| Adjustments required to present cash flows for operating activities |
(a) | (1,373,323) | (513,841) | (439,129) | (235,085) | (1,163,853) |
| Net cash provided by (used in) operating activities of the Company |
(21,557) | 7,083 | (15,615) | 3,190 | 5,170 | |
| Cash flows from investing activities |
||||||
| Loans and capital notes repaid by subsidiaries |
70,505 | 12,000 | 3,505 | 12,000 | ||
| Dividend from investees | 763,000 | - | 225,000 | - | - | |
| Investment in capital note of The Phoenix Insurance |
- | (220,000) | - | - | (220,000) | |
| Acquisition of a subsidiary (*) | (275,000) | - | - | - | ||
| Loans and capital notes provided to subsidiaries |
(428,633) | - | (205,000) | - | - | |
| Sales (acquisitions) of financial investments by the Company, net |
19,145 | 78,886 | 11,826 | 12,232 | 83,085 | |
| Net cash used in investing activities |
149,017 | (129,114) | 35,331 | 12,232 | (124,915) | |
| Cash flows for financing activities | ||||||
| Dividend paid to shareholders | (380,000) | - | - | - | - | |
| Share buyback by the Company | (73,358) | - | (73,358) | - | (26,411) | |
| Repayment of bonds Issuance of bonds (less issuance |
(53,371) | (477,101) | (53,371) | (388,810) | (477,101) | |
| expenses) | 348,457 | 585,433 | - | 367,922 | 585,433 | |
| Net cash provided by (used in) financing activities |
(158,272) | 108,332 | (59,869) | - | 81,921 | |
| Increase (decrease) in cash and cash equivalents |
(30,812) | (13,699) | (39,973) | (5,466) | (37,824) | |
| Balance of cash and cash equivalents at beginning of period |
40,270 | 78,094 | 49,431 | 69,861 | 78,094 | |
| Balance of cash and cash equivalents at end of period |
9,458 | 64,395 | 9,458 | 64,395 | 40,270 |
(*) For further details see Note 4A to the Consolidated Financial Statements

| For the nine months ended September 30 |
For the three months ended September 30 |
For the year ended December 31 |
||||
|---|---|---|---|---|---|---|
| 2021 | 2020 | 2021 | 2020 | 2020 | ||
| Unaudited | Audited | |||||
| NIS thousand | ||||||
| Adjustments required to present cash flows (for) from operating |
||||||
| (a) | activities: | |||||
| Items not involving cash flows: | ||||||
| Net (gains) losses on financial investments |
(77,326) | 116 | (75,374) | (137) | 1,346 | |
| Income and expenses not involving | ||||||
| cash flows: | ||||||
| Accrued interest and appreciation | ||||||
| (erosion) of bonds | 19,418 | 10,674 | 7,748 | 10,891 | 11,289 | |
| Income (expenses) for income tax | 4,896 | - | 4,896 | - | 37,859 | |
| Company's share in the profits (losses) of investees, net |
(1,298,048) | (532,835) | (378,303) | (256,886) | (1,210,661) | |
| Changes in other balance sheet line | ||||||
| items, net: | ||||||
| Change in receivables and debit balances | 3,051 | 10,532 | 9,772 | 13,529 | (562) | |
| Change in payables and credit balances | 4,967 | (4,632) | (565) | (2,248) | (5,543) | |
| Changes in loans to investees | (12,064) | 2,304 | (3,409) | (234) | 2,419 | |
| Cash paid and received during the | ||||||
| period for: | ||||||
| Taxes paid, net | (18,217) | - | (3,894) | - | - | |
| Total cash flows for operating activities | (1,373,323) | (513,841) | (439,129) | (235,085) | (1,163,853) | |
| (b) | Material non-cash activities: | |||||
| Appreciation of available-for-sale assets | ||||||
| against a capital reserve | 213,659 | - | (13,426) | 79,544 | 173,465 |
The Interim Separate Financial Information is presented in accordance with Regulation 38D of the Securities Regulations (Periodic and Immediate Reports), 1970 and does not include all the information required under Regulation 9C and the Tenth Addendum to the Securities Regulation (Periodic and Immediate Reports), 1970, "Separate Financial Information of the Corporation". This separate financial information should be read in conjunction with the separate financial information as of the date and year ended December 31, 2020 and in conjunction with the condensed consolidated interim financial statements as of September 30, 2021 (hereinafter - the "Consolidated
Financial Statements").
| The "Company" | - | The Phoenix Holdings Ltd. | ||||
|---|---|---|---|---|---|---|
| "Investee companies" | - | Consolidated companies and companies the Company's investment in which is included, whether directly or indirectly, in the financial |
||||
| statements based on the equity method. |
A. On January 27, 2021, the Company's Board of Directors approved a credit facility agreement for subsidiary The Phoenix Pension and Provident. The credit facility will be used by The Phoenix Pension and Provident according to its needs, for a total of up to NIS 100 million for a period of two years. The credit terms and conditions shall be identical, back to back, in respect of Series 5 Bonds issued by the Company. As of September 19, 2021, the credit facility was fully utilized. The principal will be repaid by six variable annual payments, which will be paid on May 1 in each of the years 2022 to 2024, on May 1, 2028 and May 1 in each of the years 2029 to 2030, with each of the first payments up to and including the third payment repaying 4% of the principal, and the fourth payment repaying 28% of the principal. The fifth and sixth payment will repay 30% of the principal. Interest on the outstanding balance of the credit amounts to be granted, from time to time, shall be paid in semi-annual installments on May 1 of each of the years 2021 to 2030 (inclusive), and on November 1 of each of the years 2020 to 2029 (inclusive).
In September 2021, the Company's Board of Directors approved an additional loan in the amount of NIS 105 million; the loan principal will bear an annual interest rate at the higher of the following: (1) the interest rate will be according to the provisions of Section 3(J) to the Income Tax Ordinance (New Version), 1961; or (2) if subsequent to the loan date, the Company will issue bonds - in accordance with the prescribed interest rate. Repayment of the loan, including the accrued interest, will be no later than September 19, 2030.
On August 11, the Board of Directors of The Phoenix Pension and Provident approved a dividend distribution in the amount of NIS 190 million. The dividend was paid on September 19, 2021.
B. On March 21, 2021 The Phoenix Agencies' Board of Directors approved a dividend distribution in the amount of NIS 138 million. The dividend was paid on April 11, 2021. In July 2021, the Board of Directors of The Phoenix Agencies distributed an additional dividend in the amount of NIS 35 million. The dividend was paid on July 22, 2021.
For these dividends, profit tax in the amount of NIS 19 million was paid.
C. On March 24, The Phoenix Insurance's Board of Directors approved a dividend distribution in the amount of NIS 200 million. The dividend was paid on April 11, 2021. On June 6, 2021, The Phoenix Insurance's Board of Directors approved another dividend distribution in the amount of NIS 200 million. The dividend was paid on April 7, 2021. These dividends are for 2020 profits.

November 29, 2021
We hereby inform you that we agree to the inclusion (including by way of reference) of our reports outlined below in a shelf offering based on the Shelf Prospectus:
Kost Forer Gabbay & Kasierer Certified Public Accountants
Report and Statements regarding the Internal Controls over Financial Reporting and Disclosure

Management, under the supervision of the Board of Directors of The Phoenix Holdings Ltd. (hereinafter: the "Corporation") is responsible for establishing and maintaining adequate internal control over financial reporting and disclosure in the Corporation.
For this matter, the members of management are as follows:
The internal control over financial reporting and disclosure consists of the Corporation's existing controls and procedures that have been planned by the chief executive officer and the most senior financial officer or under their supervision, or by the equivalent acting officers, under the supervision of the Corporation's Board of Directors, designed to provide reasonable assurance about the reliability of financial reporting and the preparation of the financial statements in compliance with applicable laws, and ensure that all information that the Company is required to disclose in the financial statements its publishes pursuant to law is collected, processed, summarized and reported in a timely manner and according to the format prescribed by law.
Among other things, internal controls include controls and procedures planned to ensure that all information that the Corporation is required to disclose as aforesaid is collected and transferred to the Corporation's management, including the chief executive officer and the most senior financial officer, or the equivalent acting officers, in order to allow decision making on a timely basis with respect to the disclosure requirements.
Due to its inherent limitations, internal control over financial reporting and disclosure is not designed to provide absolute assurance that misstatements or omissions of information in the financial statements shall be prevented or detected.
The Phoenix Insurance Ltd., a subsidiary of the Corporation, is an institutional entity which is subject to the directives of the Commissioner of the Capital Market, Insurance and Savings in the Ministry of Finance regarding the assessment of the effectiveness of internal controls over financial reporting.
With respect to the internal control of the said subsidiary, the Corporation implements the following provisions:
Institutional Entities Circular 2009-9-10, "Management's Responsibility for Internal Controls over Financial Reporting"; Institutional Entities Circular 2010-9-6, "Management's Responsibility for internal control over financial reporting - Amendment"; Circular 2010-9-7, "internal control over financial reporting - Statements, Reports and Disclosures"; Circular 2012-9-5, "internal control over financial reporting - Statements, Reports, Disclosures and Management's Responsibility for internal control over financial reporting - Amendments"; and Circular 2015-9-15, "internal control over financial reporting - Statements, Reports, Disclosures and Management's Responsibility for internal control over financial reporting - Amendments".
In the quarterly report on the effectiveness of internal control over financial reporting and the disclosure attached to the quarterly report for the period ended June 30 2021 (hereinafter - the "Last Quarterly Internal Control Report"), the internal control was found to be effective.
As of the report date, the Board of Directors and management have not been informed of any event or matter that may alter the assessment of the effectiveness of internal control, as presented in the Most Recent Annual Report Over Internal Control.
As of the report date, based on the Most Recent Quarterly Report over Internal Control and based on information brought to the attention of management and the Board of Directors as stated above, the internal control is effective.
I, Eyal Ben Simon, hereby certify that:
Nothing in the foregoing shall detract from my responsibility or the responsibility of any other person, under any law.
November 29, 2021
Eyal Ben Simon, Chief Executive Officer

I, Eli Schwartz, hereby certify that:
Nothing in the foregoing shall detract from my responsibility or the responsibility of any other person, under any law.
November 29, 2021
Eli Schwartz, Executive Vice President, Chief Financial Officer
Statements regarding Controls and Procedures over Financial Reporting and Disclosure of The Phoenix Insurance Company Ltd.


I, Eyal Ben Simon, hereby certify that:
Nothing in the foregoing shall detract from my responsibility or the responsibility of any other person, under any law.
November 29, 2021
Eyal Ben Simon, Chief Executive Officer

I, Eli Schwartz, hereby certify that:
Nothing in the foregoing shall detract from my responsibility or the responsibility of any other person, under any law.
November 29, 2021
1 As defined in the provisions of the institutional entities circular titled "Internal Control over Financial Reporting - Statements, Reports and Disclosures".
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