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The Phoenix Holdings Ltd.

Quarterly Report Dec 13, 2021

6983_rns_2021-12-13_ad38be91-673f-49bd-be47-cc99fe28992b.pdf

Quarterly Report

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Consolidated Interim Financial Statements as of September 30 2021 (Unaudited) The Phoenix Holdings Ltd.

Table of Contents

Report of the Board of Directors on the State of the
Corporation's Affairs
Consolidated Interim Financial Statements
Standalone Financial Data from the Consolidated Interim
Financial Statements Attributed to the Company
Report on the Effectiveness of Internal Control over Financial
Reporting and Disclosure
Statements Regarding Controls and Procedures in respect of
Disclosure in the Financial Statements of The Phoenix
Insurance Company Ltd.

Members of the Board

Benjamin Gabbay - Chairman
Roger Abravanel
Ben Langworthy
Marilyn Victoria Hirsch
Zhak Cohen
Rachel Levine (External Director)
Zohar Tal (External Director)
Dr. Ehud Shapira (Independent Director)
Eliezer Yones

Report of the Board of Directors on the State of the Corporation's Affairs as of September 30, 2021

The Phoenix Holdings Ltd. 1-1

Report of the Board of Directors on the State of the Corporation's Affairs as of September 30, 2021

Table of Contents

1. The Group's Structure, its Areas of Activity, and Developments Therein 3
2. Description of the Business Environment 10
3. Developments in the Macroeconomic Environment 20
4. Business Targets and Strategy 22
5. The Board of Directors' Explanations for the State of the Corporation's Business. 23
6. Disclosure on Exposure to, and Management of, Market Risks 47
7. Linkage balance 49
8. Corporate Governance Aspects 52
9. Disclosure Provisions Relating to the Corporation's Financial Reporting 54

Report of the Board of Directors on the State of the Corporation's Affairs As of September 30, 2021

The Report of the Board of Directors of The Phoenix Holdings Ltd. (hereinafter - "The Phoenix Holdings" or the "Company" or the Corporation") as of September 30, 2021, outlines the principal changes in the Company's operations in the period from January through September 2021 (hereinafter - the "Reporting Period").

The report was prepared in accordance with the Securities Regulations (Periodic and Immediate Reports), 1970. With regard to the insurance, pension, and provident fund operations of the Group, the Report was prepared pursuant to the Supervision of Insurance Business Regulations (Reporting), 1998, and in accordance with the directives issued by the Commissioner of the Capital Market, Insurance and Savings Authority (the "Supervisor" or the "Commissioner"). The report was prepared assuming that the reader also has at his/her disposal the Company's first and second quarters of 2021 financial statements as well as the full 2020 periodic report (hereinafter - the "Periodic Report").

The Report of the Board of Directors is an integral part of the quarterly report, and the quarterly report should be read in its entirety, as a single unit (hereinafter - the "Financial Report" or the "Financial Statements").

1. The Group's Structure, its Areas of Activity, and Developments Therein

1.1 Group structure

The Company's shareholders

The controlling shareholder of the Company is Belenus Lux S.à.r.l. (hereinafter - "Belenus"), which is held by Centerbridge Partners LP and Gallatin Point Capital LLC (hereinafter - the "Funds"). For further details regarding the holding stakes and structure, please see Section 1.1 under "Description of the Corporation's Business" in the Periodic Report.

1.2 Areas of activity

  • 1.2.1 For a description of the Group's areas of activity and its holding structure, please see Section 1.2 in the chapter entitled Description of the Corporation's Business in the Periodic Report.
  • 1.2.2 The Company has various sources of income from the activities of its subsidiaries, as outlined in the sections dealing with the various operating segments. Set forth below is the pre-tax comprehensive income attributed to the shareholders in the reporting period (for further details, please see Note 3 to the Financial Statements as of September 30, 2021 (hereinafter - the "Financial Statements", "Financial Report"):

(*) The income includes intra-group adjustments.

(**) Upon assuming control over Gama, the Company decided to launch a new segment - credit.

1.3 Developments in the Group

1.3.1 Share buyback

In September 2020, the Company's Board of Directors approved a share buyback plan for the purchase of Company shares for a period of one year, totaling up to NIS 100 million. As of the report publication date, the Company completed the share buyback plan at a total amount of NIS 100 million (3,983,092 shares of NIS 1 par value each). For further details, please see the Company's immediate reports dated October 1, 2020 and July 15, 2021 (Ref Nos.: 2020-01-112356 and 2021-01-053326, respectively).

On August 24, 2021, the Company's Board of Directors approved an additional share buyback plan of Company shares, totaling up to NIS 100 million, for a period of one year. It should be noted that similarly to the buyback plan approved in September 2020, in the future some of the shares purchased as part of the share buyback plan may serve for the purpose of exercising the options awarded to officers and employees of the Company and subsidiaries. It shall be clarified that the amounts purchased under the additional share buyback plan will be considered a dividend distribution under the dividend distribution policy approved by the Company in October 2020.

1.3.2 Dividend distribution

In November 2021, concurrently with the approval of the Company's Financial Statements as of September 30, 2021, which are included in this Report, the Company's Board of Directors decided to distribute an interim dividend in accordance with the Company's dividend distribution policy, which was approved in 2020,1 totaling NIS 200 million, which reflects a NIS 0.79 divided per share of NIS 1 p.v.

Considering the buybacks performed by the Company in the amount of NIS 74 million during the reporting period, as detailed above, the total distribution in 2021 is NIS 274 million. It shall be clarified that to the extent that options are exercised by employees between the dividend declaration date and the record date, the per-share dividend amount shall be adjusted in accordance with the actual number of outstanding shares on the record date. The Company shall publish, as required, a supplementary report in respect of said adjustment on the record date. It should be noted that, in respect of the Company's profits for 2020, the Company distributed a dividend of NIS 380 million in April 2021.

According to the Company's Financial Statements as of September 30, 2021, which are included in this Report, the Company has positive retained earnings of approximately NIS 6,913 million; for the avoidance of doubt, the amount takes into account the NIS 380 million dividend distributed in April, 2021 and the NIS 200 million interim dividend specified in this section.

1.3.3 Options to officers and employees

On May 26, 2021, the Company's Board of Directors approved the award of up to 3,937,000 options to employees and officers of the Company and its subsidiaries, exercisable into up to 3,937,000 ordinary shares of the Company NIS 1.00 par value each, subject to adjustments, without cash consideration. The award of options to the Company's CEO was approved in an extraordinary annual general meeting of the Company on July 5, 2021. For further details, see Note 8 to the financial statements and immediate reports of: May 27, 2021, July 6, 2021 and July 8, 2021 (Ref. Nos. 2021-01-031390, 2021-01-048694 and 2021- 01-050455, respectively).

1 Please see the Company's immediate report dated October 28, 2020 (Ref. No. 2020-01-107812).

1.3.4 Gama IPO

In June 2021, Gama Management and Clearing Ltd. (hereinafter - "Gama"), an associate in which the Company has a 49% ownership stake, completed an IPO on the Tel Aviv Stock Exchange (TASE), pursuant to the Supplementary Prospectus for of the sale offer and initial public offering of shares (hereinafter - the "Offering"), and listing of Gama shares on the TASE, dated May 31, 2021 (the Prospectus together with the Supplementary Notice will be hereinafter referred to as the "Prospectus"). Simultaneously with the execution of the Offering in accordance with the Prospectus, The Phoenix Investments purchased additional Gama shares (hereinafter - the "Purchased Shares"), such that after the Offering and the acquisition of the Purchased Shares, The Phoenix Investments holds approximately 61.6% of Gama's issued and paid-up share capital and voting rights therein (approximately 60% on a fully diluted basis) and became the controlling shareholder in Gama. In exchange for the Purchased Shares, The Phoenix Investments paid a total of NIS 124 million. Following the execution of the Offering and the acquisition of the Purchased Shares, the Company recorded a one-off post-tax profit of NIS 220 million in the second quarter, as a result of becoming the controlling shareholder in Gama. For further details, please see Note 1F to the Company's Financial Report and the immediate report dated June 16, 2021 (Ref. No. 2021-01-039979).

1.3.5 Sale of control in Ad 120

In October 2021, after the fulfillment of all conditions precedent for the completion of the sale of control in Ad 120 Residence Centers for Senior Citizens Ltd. (hereinafter - "Ad 120") - that was wholly-owned (directly and indirectly) by The Phoenix Insurance Company (a Company subsidiary) (hereinafter - the "Phoenix Insurance") - to Shapir Housing and Building Ltd. a wholly-owned subsidiary of Shapir Engineering and Industry Ltd. (hereinafter - "Shapir"), such that upon completion of the transaction as aforesaid Shapir holds (directly and indirectly) 53% of the issued and paid-up share capital of Ad 120, and The Phoenix Insurance holds 47% (directly and indirectly) of the issued and paid-up share capital of Ad 120. Furthermore, upon completion of the transaction as aforesaid, wholly-owned limited partnerships of Ad 120 hold two plots of land under development which were previously held by Shapir, one in Jerusalem and the other is in Ness Ziona; the land is designated for sheltered accommodation, offices and commerce.

As of the report date, the Company has classified the assets and liabilities of Ad 120 as heldfor-sale assets and liabilities. In accordance with the circular regarding the Measurement of Liabilities - Liability Adequacy Test (LAT) Reserve, the Company recognizes the excess value of illiquid assets against the LAT reserve. In the current quarter, following the completion of the sale transaction in October 2021, The Phoenix Insurance presents the investment in Ad 120 in the separate financial statements as a held-for-sale company; therefore, and in accordance with the said circular, the Company recognized, in the third quarter, a profit for the excess fair value against the long-term care LAT reserve in the amount of NIS 120 million before tax, stated under the health insurance segment.

Upon completion of the said transaction, the Company will recognize, in the fourth quarter, an additional profit of approximately NIS 268 million before tax; the profit will be stated under the life insurance and long-term savings segment and the health insurance segment.

For further details about the key points of the Purchase Offer, please see Note 1E to the Financial Report and the immediate reports dated August 1, 2021 (Ref. No.: 2021-01- 059806) and September 22, 2021 (Ref. No.: 2021-01-147942).

1.3.6 Acquisition of the Halman Aldubi Investment House

The Halman Aldubi transaction

As part of the implementation of its business strategy and its wish to expand its asset management activities in general and its pension and provident funds activities in particular, on February 28, 2021, the merger transaction - under which the Company acquired Halman Aldubi Investment House Ltd. (hereinafter - "Halman Aldubi"), by way of a reverse triple merger transaction - was completed. Upon completion of the transaction, Halman Aldubi became a privately-held company wholly-owned by the Company. The proceeds of the transaction paid to Halman Aldubi totaled NIS 275 million.

Merger of Halman Provident into The Phoenix Excellence

On May 23, 2021, the board of directors of Phoenix Excellence Pension and Provident Funds Ltd. decided to merge Halman Aldubi Provident and Pension Funds Ltd. (hereinafter - "Halman Provident" with and into Phoenix Excellence. According to the merger outline, the provident funds and the old pension funds managed by Halman Provident will be transferred to the management of Phoenix Provident. The merger between the companies including the merger of the provident funds and the provident funds' investment tracks was completed on September 30, 2021, subject to obtaining the approvals required by law.

For further details, please see the immediate reports from the following dates: December 8, 2020, January 28, 2021, February 3, 2021, February 18, 2021, February 23, 2021, February 24, 2021, February 28, 2021 and July 1, 2021, Ref. Nos.: 2020-01-133119, 2021-01-011467, 2021-01-013942, 2021-01-020860, 2021-01-022078, 2021-01-021813 and 2021-01- 023697, respectively.

1.3.7 Restructuring of companies in The Phoenix Group

During the 3rd quarter of 2021, Company's management assessed options to optimize the Group's structure while improving the synergies between Group companies, cutting costs and improving profitability. In November, at the end of the assessment process, two decisions were made in connection of the restructuring of Group companies.

Phoeniclass Ltd.

Phoeniclass, a privately-held company, signed an agreement with Kibbutzim College for the purchase of land zoned for construction and for the sale of 450 residential units in Tel Aviv. As of the report publication date, 67% of the share capital of Phoeniclass is held by The Phoenix Investments and Finances Ltd., a wholly-owned subsidiary of the Company (hereinafter - "The Phoenix Investments") and 33% of the share capital of Phoeniclass is held by a partner. The Phoenix Investments and the partner have an agreement governing their relationship as shareholders in Phoeniclass, under which the partner, having the relevant knowledge and expertise, is responsible for project management, construction, and marketing. As part of a restructuring approved in November 2021 by the organs in the Company and its subsidiaries, as required by law, 49% of the equity and voting rights of The Phoenix Investments in Phoeniclass will be transferred to The Phoenix Insurance, and The Phoenix Investments will hold the remaining equity rights (18%) in Phoeniclass, which will not confer voting rights. The change of holding stake is in accordance with the structure described above, in order to meet the holding limit imposed on real estate corporations, which governs The Phoenix Insurance. The transfer of the interest in Phoeniclass' shares to The Phoenix Insurance shall be executed subject to the Israel Tax Authority's approval, as a tax-exempted transfer in accordance with Section 104 b(f) to the Income Tax Ordinance.

The completion of this transaction is subject to non-objection by the Insurance Commissioner and receipt of approvals from the Israel Tax Authority; as of the financial statements publication date, such an approval has not yet been received and there is no certainty that it will be received and that the transaction will be completed.

Halman Aldubi Investment House Ltd.

In November 2021, the Board of Directors of Halman Aldubi gave its approval to consider a restructuring of companies under its control and a distribution of a dividend in kind to The Phoenix Holdings of the agencies held by Halman Aldubi - Halman Aldubi Pension Insurance Agency (2005) Ltd. and Quality Pension Insurance Agency (2017) Ltd., held by Halman Aldubi IEC Gemel Ltd. and 16% of the shares of The Phoenix Pension and Provident Ltd. it held. It should be noted that the decision regarding the distribution by Halman Aldubi's Board of Directors, if any, is subject to the Court's approval since it does not meet the profit criteria. At the same time, the Company approved the transfer of its interest in Halman Aldubi to The Phoenix Investments, and The Phoenix Investments approved the transfer to Halman Aldubi of its interest in the alternative funds. At the end of this process, all alternative investments held by the Company will be managed under Halman Aldubi. The completion of this process is subject to receipt the Court's approval of the distribution and the Israel Tax Authority's approval of the process; as of the financial statements publication date, such approvals have not yet been received and there is no certainty that they will be received.

The abovementioned information in connection with the restructuring in The Phoenix Group constitutes forward-looking information, as defined in the Securities Law, 1968, and is based on the information and estimates of the Company as of this date. Such information and assessments may also not materialize, due to factors that are unknown to the Company and The Phoenix Insurance as of the date of this report and are not under their control, including, inter alia, obtaining the approval of the Israel Tax Authority, the Court's approval of the capital reduction process in Halman Aldubi, and non-objection by the Capital Market, Insurance and Savings Authority with regard to Phoeniclass, etc.

1.3.8 The Phoenix Mortgages (Gold) Ltd.

In February 2021, the Board of Directors of The Phoenix Insurance approved a new activity, which includes the establishment of a new company, The Phoenix Mortgages (Gold) Ltd. (hereinafter - "The Phoenix Mortgages"), which is owned by The Phoenix Insurance (51%) and a number of other partners holding different percentages of the remaining shares. The Phoenix Mortgages began operations at the end of Q2 2021 and its core operation is providing loans to the over 60s against a first degree lien on their apartment The operations of The Phoenix Mortgages are financed by The Phoenix Insurance through loans. In respect of the said activity and the establishment of The Phoenix Mortgages, the approval of the Capital Market, Insurance and Savings Authority was obtained in accordance with Regulation 33 to the Supervision of Financial Services Regulations (Provident Funds) (Investment Rules Applicable to Institutional Entities), 2012 (hereinafter: the "Holding Permit"). On November 7, 2021 an application was submitted to amend the Holding Permit in order to expand the activity such that it will be possible to give mortgages that are not restricted to the terms of "reverse mortgages".

1.3.9 ESG work plan

In recent years, companies have become increasingly aware of the fact that ESG risks impact their business activity. In view of the above, in July 2021 the Company's Board of Directors approved a work plan for the implementation of work processes which incorporate ESG considerations and measurement of ESG risks in The Phoenix Group. Furthermore, the Board of Directors appointed a dedicated ESG sub-committee that will supervise the implementation of the ESG work plan and report periodically to the Board of Directors.

1.3.10 Financial services

During the reporting period, Excellence investment house - as part of the implementation of the strategy - increased the retail brokerage portfolio, which led to an increase in acquisition expenses. In July, 2021, KSM launched a campaign to increase total assets under management, which offered zero management fees for a fixed period of time for several mutual funds. The Company believes that during the campaign period, the number of customers and amount of assets under management will increase, while revenues will decrease relative to the assets under management amount. See also Section 4.4.1.2 below.

1.3.11 Interest

Changes in the risk-free interest rate curve affect The Phoenix Insurance's assets, liabilities, financial performance, and solvency ratio. Subsequent to the Report date, there was a decline in the risk-free interest rate curve; for further details on changes in the interest rate curve and its effect, please see Note 8A to the Financial Statements, Note 40 to the Periodic Report; regarding the interest's effect on the solvency ratio - please see Section 2.1.5 below.

1.3.12 Issuance of Restricted Tier 1 capital (RT1) by The Phoenix Insurance

In August 2021, The Phoenix Insurance issued - through The Phoenix Capital Raising (2009) Ltd. (hereinafter - "The Phoenix Capital Raising") an Additional Tier 1 capital instrument (hereinafter - the "Capital Instrument") totaling approximately NIS 200 million recognized as regulatory capital under the Economic Solvency Regime, in order to strengthen its capital and improve its solvency ratio. The Capital Instrument is currently traded on the TACT-Institutionals trading platform. The terms and conditions of the instrument, including the redemption period, are in accordance with the provisions of Part B ("Provisions in respect of Equity Capital of Insurance Companies") to Insurance Circular 2020-1-15, "Provisions for Applying Economic Solvency Regime Based on Solvency II for Insurance Companies." Tier 1 capital instrument rated A+ by Maalot S&P. As part of the issuance, in addition to the aforesaid amount that was issued and after obtaining the approval of the relevant organs in The Phoenix Group and the approval of the Capital Market, Insurance and Savings Authority, The Phoenix Capital Raising issued to the Company NIS 1.02 billion of the Capital Instrument in exchange for Tier 1 capital notes previously issued to the Company by The Phoenix Insurance. For further details, please see the Company's reports dated May 27, 2021 and August 8, 2021 (Ref. Nos.: 2021-01-031384 and 2021-01-062515, respectively).

1.3.13 Ratings

On July 27, 2021, Maalot S&P announced an A+ rating for the Tier 1 capital instrument issued by the Company as stated in Section 1.3.12 above.

On October 24 2021 S&P Maalot announced the ratification of an AA- rating for the Company and an AA+ rating for The Phoenix Insurance. For further details, please see the Company's report dated October 25 2021 (Ref. No. 2021-01-091045).

On November 25, 2021, Midroog announced that it was reiterating its Aa1.il rating of the insurer financial strength (IFS) of The Phoenix Insurance, and reiterating its Aa2.il rating for the subordinated bonds (hybrid hybrid Tier 3 capital) and its Aa3.il rating for the subordinated bonds (hybrid Tier 2 capital and Tier 2 capital instruments) issued by The Phoenix Capital Raising (2009) Ltd., a sub-subsidiary of the CompanThe rating outlook is stable. For further details, please see the Company's report dated November 25, 2021 (Ref. No. 2021-01-102049).

1.3.14 The Company's preparation for the application of IFRS 17

As part of the preparations of The Phoenix for application of IFRS 17 (hereinafter - the "Standard"), in the financial statements of the Company and The Phoenix Insurance as from the quarterly and annual periods beginning on January 1, 2023, and following the agreements of The Phoenix Insurance with software and application suppliers for the purpose of applying the Standard, in the first 9 months of 2021, reviews and training sessions were held for the Balance Sheet Committee in connection with assimilation of the Standard. For further details, please see Note 2(ee)(1) to the Financial Statements as of December 31, 2020.

1.3.15 Riskified Transaction

In February 2016 and July 2017, The Phoenix Insurance (together with its wholly-owned subsidiaries) invested a cumulative amount of NIS 30 million in Riskified (hereinafter - "Riskified") (nostro and planholders). The Company re-evaluates the investment from time to time in accordance with an independent external valuation. Following the listing of Riskified on NASDAQ in July 2021, the Company performed a valuation by an independent external appraiser as of June 30, 2021. According to the valuation, the Company recorded a profit before tax of approximately NIS 76 million in the second quarter of 2021 (nostro). Following the IPO, the Company measures the investment in Riskified based on the share price including the Discount for Lack of Marketability (DLOM)). It should be clarified that Riskified shares are under lockup for a period of 180 days from the date of initial listing. Subsequent to the report date and until its publication date, Riskified's share price dropped significantly; as a result, a loss of approximately NIS 110 million before tax is expected. It should be noted that the share price may be highly volatile and there is no certainty of the loss or profit to be recorded by the Company in the future due to, inter alia, the lockup period. For further details, see Note 8M to the financial statements and the immediate report dated August 1, 2021 (Ref. No. 2021-01-059863).

1.4 Covid-19 and its impact

For details regarding the extent of the Covid-19 crisis's impact on the Company's various business activities, please see Note 1 to the Financial Statements as of December 31, 2020. Towards the end of the second quarter of 2021, the rate of morbidity began to increase (hereinafter - the "Fourth Surge"), following the penetration of the Delta variant of Covid-19 and its spread in Israel. During the third quarter of 2021, the fourth wave of Covid-19 infections started to recede, due to, among other things, the roll out of the booster vaccine. Towards the end of November 2021, a new variant of Covid-19 was discovered; the Omicron variant originated in South Africa. Following concerns of the new variant's spread, the Government imposed entry restrictions on non-residents into Israel, and the quarantine policy for returning travelers was tightened. As of the report publication date, to the best of the Company's knowledge, the Fourth Surge and/or the Omicron variant have had no effect on the Company's operations. It is hereby clarified that the renewed spread of Covid-19 in Israel, including the Delta variant, the Omicron variant and/or other variants, and the guidance issued by the competent agencies in Israel and abroad in connection with tackling that spread, the imposition of various restrictions in connection with the virus and the period and conditions under which the Israeli economy will fully recover are not controlled by the Company, and there is uncertainty as to the direct and/or indirect effects of Covid-19 and the different variants that evolved therefrom on the different markets, and especially on the Israeli economy. Accordingly, the Company is unable to predict or estimate with any certainty the future effects of the renewed spread of Covid-19 and any variants that may evolve therefrom, if any, and/or the long-term effects on the Company's activity of Covid-19 outbreaks that have occurred so far.

2. Description of the Business Environment

2.1 Implementation of the Economic Solvency Regime provisions applicable to The Phoenix Insurance Company Ltd.

2.1.1 Provisions regarding the implementation of the Economic Solvency Regime

The Phoenix Insurance is subject to the Solvency II-based Economic Solvency Regime in accordance with the provisions of Circular 2020-1-15 of the Commissioner of the Capital Market, Insurance and Savings (hereinafter - the "Commissioner") - "Amendment to the Consolidated Circular concerning Implementation of a Solvency II-Based Economic Solvency Regime for Insurance Companies" (hereinafter - the "Economic Solvency Regime"), which was published on October 14, 2020. The Economic Solvency Regime is a regulatory directive that regulates capital requirements and risk management processes among insurance companies. The Economic Solvency Regime sets a standard model for calculating eligible capital and the regulatory solvency capital requirement, with the aim of bringing insurance companies to hold buffers to absorb losses arising from the materialization of unexpected risks to which they are exposed. The solvency ratio is the ratio between an insurance company's economic shareholders' equity recognized for solvency purposes and the required capital.

2.1.2 Increasing economic capital according to the transitional provisions:

The Company opted for the alternative provided by the Economic Solvency Regime regarding the transitional provisions, whereby the economic capital may be increased by gradually deducting from the insurance reserves until 2032 (hereinafter - the "Deduction during the Transitional Period"). With regard to the Deduction during the Transitional Period, a letter was addressed to insurance companies managers titled "Principles for calculating Deduction during the Transitional Period in the Solvency II-based Economic Solvency Regime" (hereinafter - the "Letter of Principles"). Pursuant to the Letter of Principles, the Deduction during the Transitional Period shall be calculated by dividing insurance policies issued through December 31 2016 into homogeneous risk groups. The aforesaid deduction shall be calculated as the difference between insurance reserves (retention) as per the economic balance sheet, including the risk margin attributed thereto (net of the difference between the fair value and the carrying amount of designated bonds) and the insurance reserves (retention) as per the Financial Statements. This difference shall be deducted on a linear basis until December 31 2032. The deduction balance at each reporting date (hereinafter the "Deduction Value During the Transitional Period") shall be proportionate to the expected increase in the solvency ratio calculated excluding expedients during the Transitional Period.

2.1.3 Publication of Economic Solvency Ratio Report

The Economic Solvency Ratio Report as of December 31, 2020 was published at the same time as the Financial Statements as of the first quarter, on May 27, 2021, and was prepared and presented in accordance with the provisions of Chapter 1, Part 4, Section 5 of the Consolidated Circular, according to Circular 2020-1-17 (hereinafter - the "Disclosure Provisions"). In accordance with the Consolidated Circular, the economic solvency ratio report in respect of the December 31 and June 30 data of each year shall be included in the first periodic report published after the calculation date. On March 14, 2021, a letter from the Commissioner was published, Ref. No. 2021-423, stating that the deadline for publication of the economic solvency ratio report as of December 31, 2020, as well as the accompanying files reported to the Commissioner, shall be filed no later than June 30, 2021.

In addition, the letter states that an insurance company may refrain from publishing an economic solvency ratio report as of June 30, 2021. During the third quarter of 2021, The Phoenix Insurance carried a calculation, that was not audited or reviewed by and independent auditor, of the economic solvency ratio as of June 30, 2021 (hereinafter - "Economic Solvency Ratio Calculation as of June 30, 2021"), and reported to the Commissioner the results of the calculation, in accordance with the letter described above. For further details regarding the calculation and its results, please see Section 2.1.4 (e) below.

2.1.4 Economic solvency ratio and minimum capital requirement (MCR):

The meaning of the terms in this section is the same as in Appendix B to Chapter 2 in Part 2 of Section 5 of the Consolidated Circular - "Economic Solvency Regime".

A. Economic solvency ratio:

As of December 31
2020 2019**
Audited*
In NIS thousand
Shareholders equity in respect of SCR (1) 12,770,842 12,086,505
Solvency capital requirement (SCR) 6,661,640 7,455,885
Surplus 6,109,203 4,630,620
Economic solvency ratio (in %) 192% 162%

Effect of material capital-related measures taken in the period between the calculation date and the publication date of the solvency ratio report:

Economic solvency ratio (in %) 192% 165%
Surplus 6,109,203 4,850,620
Shareholders equity in respect of SCR 12,770,842 12,306,505
Raising of capital instruments - 220,000
  • (*) "Audited" refers to an audit held in accordance International Standard on Assurance Engagement (ISAE) 3400 – "The Examination of Prospective Financial Information."
  • ** The solvency ratio calculation as of December 31 2019 does not include the effect of retrospective application following a policy change regarding LAT in life and health insurance.
  • (1) The above audited solvency ratio includes a NIS 200 million dividend distribution performed between the calculation date and report publication date. For the avoidance of doubt, it should be clarified that an additional dividend distribution and distribution of dividend in kind carried out in June 2021, as described in Section e. above, were not included in the results of the solvency ratio calculation as of December 31, 2020, since they were carried out after the publication date of the Economic Solvency Ratio Report. See Section E below.

Main changes in the capital surplus and in the economic solvency ratio as of December 31, 2019 compared with December 31, 2020:

  • Positive returns on risk-free interest in planholders' portfolios (which have a positive effect on Company's management fees income from these portfolios) and in the nostro portfolio caused an increase in the Company's Tier 1 Capital, and on the other hand increased the capital requirement. On a cumulative basis, these returns have had a significant positive effect on the Company's economic solvency ratio.
  • During 2020, the Company conducted studies and revised criteria in its actuarial model and the expenditure model, which had a positive effect on the solvency ratio.
  • A substantial positive effect on the solvency ratio was recorded as a result of an increase in accordance with the loss absorption adjustment due to a deferred tax asset, in

accordance with the Company's estimate regarding utilizable tax credits. This effect reduced the capital requirement and, accordingly, increased the capital surplus.

  • A decline in the risk-free interest rate curve (in the mid- to long-term) has had a negative effect on the Company's capital surplus and solvency ratio.
  • In December 2020, the Company and a reinsurer rated AA entered into an agreement aimed at providing the Company with partial protection against a mass lapse scenario in its life and health insurance business. The effect of the transaction on the capital surplus is an increase of approximately NIS 290 million, which increases the solvency ratio by approximately 7% (taking into account the transitional provisions and the adjustment of the stock scenario). For further details regarding the transaction, please see the Company's immediate report dated December 27, 2020.
  • In March 2021, the Company's Board of Directors approved a dividend distribution in the amount of NIS 200 million, which reduces the capital surpluses at this amount. According to the guidelines, the dividend amount will be deducted from the economic capital balance as of December 31, 2020. For the avoidance of doubt, it should be clarified that additional dividend distributions and distribution of dividend in kind carried out in June and November 2021, as described in Section e. above, were not included in the results of the solvency ratio calculation as of December 31, 2020, since they were carried out after the publication date of the Economic Solvency Ratio Report.

The deduction amount

In March 2020, the Commissioner published an amendment to the provisions of the Consolidated Circular regarding the Liability Adequacy Testing (hereinafter - the "LAT Circular"). The amendment included changes in the way insurance liabilities are calculated as part of the Liability Adequacy Test (LAT), and determined that these changes would apply from the financial statements as of March 31, 2020 as a change in accounting policies by way of retrospective application. In accordance with the Commissioner's Directives, the said amendment is not reflected in the calculation of the Deduction during the Transitional Period as of December 31 2019.

In March 2021, the Commissioner published a clarification in connection with this issue, stipulating that the calculation of the LAT Circular's effect on the Deduction during the Transitional Period as of December 31, 2020 shall be carried out retrospectively, as follows: The Deduction during the Transitional Period will be calculated as of December 31 2019 using the same method as the one used to calculate the Economic Solvency Ratio Report for that date; the accounting-based insurance liabilities include the effect of the LAT Circular, and the economic-based insurance liabilities (best estimate plus risk margin) and added fair value of the designated bonds include the effect derived therefrom.

The Deduction during the Transitional Period as of December 31, 2020 shall be based on the Deduction during the Transitional Period that was calculated retrospectively and will be deducted as described above. The effect of the LAT circular's application, as explained above, is to increase the amount of the Deduction during the Transitional Period by approximately NIS 382 million as of as of December 31 2019. Were it not for the capital surplus circular as of December 31, 2020, it would have been NIS 5,816 million and the solvency ratio - 186%, after the Deduction as stated in the Letter of Principles.For details regarding the economic solvency ratio without applying the transitional provisions for the Transitional Period, and without adjusting the stock scenario, and for details regarding the solvency ratio target and restrictions imposed on the Company with respect to dividend distribution, please see Section C below.

B. Minimum capital requirement (MCR)

As of December 31
2020 2019**
Audited*
In NIS thousand
Minimum capital requirement (MCR) 1,665,410 1,863,971
Shareholders equity for MCR 9,773,104 8,919,336
  • (*) "Audited" refers to an audit held in accordance International Standard on Assurance Engagement (ISAE) 3400 – "The Examination of Prospective Financial Information."
  • ** The calculation does not include the effect of retrospective application following a policy change regarding LAT in life and health insurance.

Below is a link to the Economic Solvency Ratio Report on the Company's website.

https://investor-relations.fnx.co.il/about-us/solvency-report/

C. Limitations on dividend distribution and solvency ratio without the implementation of the transitional provisions

The Company's policy is to have a solid capital base to ensure its solvency and ability to meet its liabilities to policyholders, to preserve the Company's ability to continue its business activity such that it is able to provide returns to its shareholders. The Company is subject to capital requirements set by the Commissioner.

On October 27, 2020, The Phoenix Insurance's Board of Directors set a minimum economic solvency ratio target and target range based on Solvency II.

The minimum economic solvency ratio target, taking into account the transitional provisions, is set at 135% while the minimum solvency ratio target without taking into account the provisions during the Transitional Period is set at 105% set to reach 135% at the end of the Transitional Period according to the Company's capital plan.

Furthermore, The Phoenix Insurance's Board of Directors approved an economic solvency ratio target range of 150%-170%, within which the Company seeks to be during and at the end of the Transitional Period, taking into account the Deduction during the Transitional Period and its gradual reduction. On November 29, 2021, the Company's Board of Directors increased the minimum economic solvency ratio target without taking into account the provisions during the Transitional Period by 3 percentage points - from the 105% rate a 108% rate as of June 30, 2021.

As of December 31, 2020 and as of June 30, 2021, the Company meets the set capital target. It is hereby clarified that the aforesaid does not guarantee that the Company will meet the set capital target at all times.

Dividend

According to the letter published by the Commissioner, in October 2017, (hereinafter the "Letter") an insurance company shall be entitled to distribute a dividend only if, following the distribution, the company has a solvency ratio - according to the provisions of the Economic Solvency Regime - of at least 100%, calculated without taking into account the transitional provisions and subject to the solvency ratio target set by the Company's Board of Directors. The aforesaid ratio shall be calculated without the relief granted in respect of the original difference attributed to the acquisition of the provident funds and management companies. In addition, the letter set out provisions for reporting to the Commissioner.

The following are data on the Company's economic solvency ratio, calculated without taking into account the transitional provisions and the solvency ratio target set by the Company's Board of Directors, as required by the letter. As of December 31, 2020, the ratio is higher than the target set by the Board of Directors.

D. Solvency ratio without applying the transitional provisions for the Transitional Period, and without adjusting the stock scenario:

As of December 31
2020** 2019**
Audited*
In NIS thousand
Shareholders' equity for SCR (in NIS thousand) 9,931,007 9,161,522
Solvency capital requirement (SCR) (in NIS thousand)(1) 8,557,405 8,896,554
Economic solvency ratio (in %) 116% 103%
Effect of material capital-related measures taken
in the period between the calculation date and the
publication date of the solvency ratio report:
Raising of capital instruments - 220,000
Shareholders equity in respect of SCR 9,931,007 9,381,522
Surplus 1,373,602 484,967
Economic solvency ratio (in %) 116% 105%
Capital surplus after capital-related actions in
relation to the Board of Directors' target:
Minimum economic solvency target without applying the
Transitional Provisions***
105% 105%
Capital surplus over target**** 945,731 40,140

(*) "Audited" refers to an audit held in accordance International Standard on Assurance Engagement (ISAE) 3400 – "The Examination of Prospective Financial Information."

  • ** The capital surplus includes 35% of the original difference attributed to the purchase of the activity of provident funds and management companies amounting to approximately NIS 15 million as of December 31, 2020 and 2019. The difference is not recognized for dividend distribution purposes.
  • *** Minimum solvency target, net of the transitional provisions relevant on the calculation date. For an update on this target, please see Section C above.
  • **** The solvency ratio calculation as of December 31 2019 does not include the effect of retrospective application following a proactive policy change regarding LAT in life and health insurance. The above audited solvency ratio includes a NIS 200 million dividend distribution performed during the first quarter of 2021, between the calculation date and report publication date. See Section E below.

E. Capital-related measures in 2021

During the first quarter of 2021, The Phoenix Insurance distributed a dividend in the amount of NIS 200 million, in accordance with the audited results as of December 31 2019, and in accordance with the results of an estimate to calculate the Solvency IIbased economic solvency ratio as of December 31, 2020 (hereinafter - the "Estimate"). As stated in Section 2.1.4 a. Above, the solvency ratio as of December 31, 2020 already includes this dividend distribution. For further details regarding the Estimate, please see the Company's immediate report dated March 25, 2021.

In June 2021, and based on the profits of 2020 and the audited economic solvency ratio results as of December 31, 2020, The Phoenix Insurance distributed a cash dividend in the amount of NIS 200 million. Furthermore, The Phoenix Insurance completed the distribution of a dividend in kind of the Phoenix Excellence Pension and Provident Funds Ltd. further to the Company's report of December 31 2019. For further details about the distribution of the cash dividend and the distribution of the dividend in kind, see the Company's immediate report of June 6, 2021.

These distributions, described above, meet the capital targets set out by the Board of Directors as well as the requirements of the letter published by the Commissioner in October 2017 regarding the restrictions on dividend distribution.

On August 5, 2021, a Tier 1 Capital instrument totaling NIS 200 million was issued (see Section 1.3.12 above).

F. Economic Solvency Ratio Calculation as of June 30, 2021

As stated above, The Phoenix Insurance calculated the Economic Solvency Ratio Calculation as of June 30, 2021 based on the results of complete runs of actuarial calculations, market risk calculations, credit risks and economic balance sheet as of June 30, 2021.

In accordance with the results of the calculation of the Economic Solvency Ratio Calculation as of June 30, 2021 and in accordance with the results of the audited calculation of the solvency ratio as of December 31, 2020 (for details, see Section D above), the Company's Board of Directors approved on November 29, 2021, a cash dividend of NIS 300 million in respect of 2021 profits.

Following the dividend distribution, as stated above, the economic solvency ratio of The Phoenix Insurance as of June 30, 2021 is 196%, and the economic solvency ratio net of the transitional provisions for the Transitional Period and without adjusting the stock scenario is 120%. For further details, see the Company's immediate report dated November 29, 2021. Therefore, these results, after the dividend distribution, meet the capital targets set out by the Board of Directors as well as the requirements of the letter published by the Commissioner in October 2017 regarding the restrictions on dividend distribution.

2.1.5 The changes in the risk free CPI-linked shekel yield curve - especially in the medium and long tenors - have an effect on the Company's economic solvency ratio.

In the period spanning from December 30, 2021 to the report publication date, there was a substantial decrease in the risk-free linked interest rate curve, that may have an adverse effect on The Phoenix Insurance's solvency ratio. On the other hand, during this period, positive returns were recorded in the nostro and planholders' portfolios, which positively affect the Company's solvency ratio. Based on this information, the Company is not expected to fall below the capital targets set by the Board of Directors following the dividend distribution, as stated above.

Range/years Dec. 31 2020 Jun. 30 2021 Sep. 30, 2021 Nov. 22 2021
Short term 1-3 Between 0.13 %
and (0.85) %
Between (1.81) %
and (1.64) %
Between (2.27) %
and (2.19) %
Between (2.28)%
and (2.15)%
Mid-term
4-10
Between (0.94) %
and (0.58) %
Between (1.48) %
and (0.58) %
Between (2.00) %
and (0.89) %
Mid-long term 11-15 Between (0.49) %
and (0.23) %
Between (0.47) %
and (0.12) %
Between (0.73) %
and (0.23) %
Between (1.12) %
and (0.73) %
Long term 16-25 Between (0.18) %
and 0.23 %
Between (0.05) %
and 0.39 %
Between (0.14) %
and (0.34) %
Between (0.65) %
and (0.05) %

The following table summarizes the positive (negative) risk-free linked interest ("spot") rates:4

4 The risk-free linked interest rate curves were taken from Fair Spread Ltd. To calculate the solvency ratio, the Company takes into account other components in addition to the risk-free interest rate. For further details, please see the solvency ratio report published on October 28, 2020 (Ref. No.: 2019-01-126082).

The Company performed a sensitivity analysis of the solvency ratio results as of December 31, 2020, for a corresponding decrease of 50 basis points along the risk-free linked shekel interest rate curve. The effect of such a scenario on the economic solvency ratio is a 13% decrease in the solvency ratio, taking into account the transitional provisions and 8% and excluding a transitional provision or adjusting a stock scenario. This scenario reflects the effects on equity, including the quantitative restrictions that apply to equity, on the economic solvency ratio and capital required for solvency purposes.

The sensitivity test only reflects direct effects on the economic solvency ratio, holding all other factors fixed, and do not include effects derived from changes arising from other risk factors. It should be noted that the sensitivity is not necessarily linear; i.e., sensitivity at other rates is not necessarily a simple extrapolation of the sensitivity test presented. The calculation of the solvency ratio is based, among other things, on forecasts, assessments, and estimates of future events, the materialization of which is uncertain and is not under the Company's control, and which should be considered as "forward-looking information" as the term is defined in Section 32A to the Securities Law, 1968.

2.2 Arrangements in force

Set forth below are material regulatory directives published during the reporting period and thereafter, and which are not included in the Report on the Corporation's Business for 2020 and the Reports of the Board of Directors for the first quarter and second quarter of 2021. For further details regarding material regulatory directives published during the reporting period, please see Section 4.1.1 to the 2020 Report on the Corporation's Business as well as Section 2.2 of the Reports of the Board of Directors for the first quarter and second quarter of 2021.

  • 2.2.1 In August 2021, Amendment to the Provisions of the Consolidated Circular - Title 6, Part 3 - Long-Term Care Insurance - was published. This amendment sets out assumptions for the purpose of determining the premium for the basic and extended tiers of the LTC insurance; this is carried out further to the amendment to the circular of June 2020, which regulated the management and operation of the funds providing LTC insurance to health maintenance funds.
  • 2.2.2 In October 2021, the Capital Market, Insurance and Savings Authority published Non-Enforcement Position - Pension Consulting by a Banking Corporation Outside the Banking Corporation's Branches for Existing Customers in the Field of Pension Consulting - Extension, which extended by three further months (through January 20, 2022) the term of the Commissioner's position on this issue of December 2020, whereby it will not take enforcement measures against banks that will provide pension consulting services digitally or via the phone, despite the provisions of the Pension Advice Law which prohibits banking corporations from providing pension consulting services outside their permanent branches.
  • 2.2.3 In October 2021 the Capital Market, Insurance and Savings Authority published the Circular on Standard Bylaws of Provident Fund for Savings - Amendment As part of the amendment, it was determined that a planholder of a provident fund for saving will be allowed to carry out an unauthorized withdrawal only if the employer-employee relationship between the planholder and the employer were terminated or if the planholder reached the minimum entitlement age for retirement pension and he/she is entitled to the monies in accordance with the provisions of the legislative arrangement, as in the case of the arrangement in place for planholders of new comprehensive pension funds.
  • 2.2.4 In October 2021, the Israel Securities Authority published a document dealing with Suggested Best Practice for Directors in Order to Improve the Quality of Financial Statements Audit. The document includes recommendations for best practice regarding

various topics that may improve the quality of financial statements' audit by independent auditors, including the importance of communication between the independent auditor and various organs in the corporations, criteria for selecting an independent auditor, considerations for determining fees, the importance of the independent auditor's independence and more.

  • 2.2.5 In November 2021 and as part of the 2021-2022 state budget, the government published the Economic Efficiency Law (Legislative Amendments for Achievement of Budgetary Targets for Budget Years 2021 and 2022), 2021, which includes, inter alia, a chapter on regulating the netting mechanism for road accidents between the National Insurance Institute and the insurance companies. According to the law, all insurers, other than Karnit, shall be required to transfer to Karnit - every month - a certain rate of the insurance fees they collected in the previous month; this will be an alternative to the option now available to the National Insurance Institute, whereby it can submit a claim against insurers which are liable to pay damages. In the first stage, the amount to be transferred as above shall constitute 10% of insurance fees collected by insurers, and as from January 1 2025, the said rate will be 10.95%.
  • 2.2.6 In November 2021 and as part of the 2021-2022 state budget, the government published the Economic Efficiency Law (Legislative Amendments for Achievement of Budgetary Targets for Budget Years 2021 and 2022), 2021, which includes, inter alia, a chapter on "Ensuring the Stability of Yields in Pension Funds". The law supersedes the existing mechanism for ensuring the stability of pension fund savings through designated bonds with a new mechanism that ensures stability by supplementing returns. According to the law, for pension fund assets accrued as from the effective date of the amendment, the state will undertake to supplement pension fund returns up to a rate of 5.15%, and the pension fund assets underlying the commitment to supplement the returns will be invested in the capital market.
  • 2.2.7 In November 2021, the Commissioner published the amendment to the provisions of the Consolidated Circular - "Management of Investment Assets" (Investment Considerations relating to Environmental, Social and Corporate Governance Aspects and Material Emerging Risks). The circular stipulates that an investment committee of an institutional investor shall set an investment policy in relation of ESG considerations as part of its overall investment policy - where such considerations are relevant to the performance of its investment portfolio. It was further stipulated that an investment committee shall formulate rules and procedures for the development of the institutional investor's expertise for assessing such aspects, considerations and risks. The circular also stipulates that an institutional investor shall provide details - in its published policy - as to the corporate governance considerations it takes into account in its investment management and the emerging risks pertaining to those considerations.

2.3 Draft laws, regulations and bills

Set forth below are draft material regulatory directives published during the reporting period and thereafter, and which are not included in the Report on the Corporation's Business for 2020 and the Reports of the Board of Directors for the first quarter and second quarter of 2021. For further details regarding additional drafts of material regulatory provisions published during the reporting period, please see Section 4.1 to the 2020 Report on the Corporation's Business as well as Section 2.3 of the Reports of the Board of Directors for the first quarter and second quarter of 2021.

2.3.1 In September 2021 Draft Circular on Amendment of the Provisions of the Consolidated Circular - Reporting to the Commissioner of Capital Market - Own Risk and Solvency Assessment of an Insurance Company (ORSA) was published. As part of the draft it is suggested that an insurance Company shall report its ORSA to the Commissioner of Capital Market once a year. The draft includes rules and principles regarding the said report, the content of the reports' parts and provisions relating to the manner of reporting. Further to the above, in September 2021 a draft letter dealing with Principles for the Implementation of an Insurance Company's ORSA was published, which suggests the setting of complementary principles for an insurance company's risk and capital management framework, which will be taken into account in the preparation of the ORSA report and which will be reflected therein.

  • 2.3.2 In September 2021, a second draft of the Q&A File for Implementing IFRS 17 in Israel was published. This draft includes a number of wording revisions compared with the latest published draft. The Q&A file is designed to assist insurance companies in their preparations for the implementation of IFRS 17. Furthermore, In September 2021 the fourth draft of the circular Professional Issues in the Implementation of IFRS 17 in Israel was published. The draft circular provides guidance on professional issues in accordance with the Roadmap for the Adoption of International Accounting Standard (IFRS) 17 published by the Capital Market, Insurance and Savings Authority in June 2020.
  • 2.3.3 In September 2021, a second draft of the Circular Amending the Provisions of the Consolidated Circular regarding the Transfer of Funds to Reinsurers Outside Israel was published. Israeli insurance companies purchase reinsurance from foreign reinsurers; as part of this process they are required to transfer some of the insurance premiums to reinsurers outside Israel. The draft suggests setting conditions for the transfer of funds to reinsurers outside Israel and to reintroduce the regulations requiring insurance companies to retain the collateral in reinsurance contracts in order to reduce their exposure to credit risk with reinsurers. It is also suggested to reduce the amount of the collateral amount required in the case of a credit letter from a banking corporation such that it is in line with the amount of collateral required as a deposit.
  • 2.3.4 In September 2021, the Draft Supervision of Financial Services Regulations (Provident Funds) (Insurance Coverages in Provident Funds) (the Novel Covid-19) (Temporary Order), 2021 was published. Following the Covid-19 pandemic, pension contributions in respect of many employees were discontinued or reduced, which may have an adverse effect on the insurance coverage for risks of death and disability and the insurance coverage for the release of those employees from payment out of their balance accumulated in the funds. In order to address this problem, the Supervision of Financial Services Regulations (Provident Funds) (Insurance Coverages in Provident Funds) (the Novel Covid-19) (Temporary Order), 2020 were promulgated in June 2020 for a limited period.

In view of the continuation of the Covid-19 crisis, the draft suggests to extend until December 31, 2021 the said temporary order which stipulates that a management company shall continue deducting contributions towards insurance coverages for twelve months after the month in which the contributions had stopped; the draft also stipulates that a planholder whose insured salary was cut may retain the insurance coverage he/she would have been entitled to had his/her salary not been reduced, in accordance with the conditions set out in the regulations.

2.3.5 In October 2021 the Israel Money Laundering and Terror Financing Prohibition Authority distributed to the different financial institutions a letter dealing with the Promotion of the Reform to the Prohibition on Money Laundering Ordinance; the Draft of the Prohibition on Money Laundering Ordinance (Identification, Reporting and Record-Keeping Obligations of Financial Services Providers to Prevent Money Laundering and Financing of Terrorism), 2021 was attached to the said letter. In accordance with the letter, the Israel Money Laundering and Terror Financing Prohibition Authority intends to promote the enactment of a uniform Prohibition on Money Laundering Ordinance that will apply to all different financial entities. The key amendments suggested in the draft ordinance are as follows: requirement to receive documents as to the nature of a customer's business and occupation; requirement to perform a proactive know-yourcustomer process over the engagement period with the customer (under the circumstances listed in the draft) rather than only upon entering into such engagement; requirement to conduct an enhanced know-your-customer process and giving the option to perform a simplified know-your-customer process under the circumstances listed in the ordinance; transfer of virtual currency; shortening the record-keeping period from 7 to 5 years and requirement to have in place a group policy that will also apply to subsidiaries and branches.

  • 2.3.6 In October 2021 the Draft Circular on Management of Money Laundering and Financing of Terrorism Risks in Institutional Entities - Amendment was published. The draft suggests, among other things, the adding of provisions regarding the management of money laundering and financing of terrorism risks in branches and foreign offices of the institutional entity - both in Israel and abroad; determining that when money laundering or financing of terrorism concerns arise, an institutional entity will not allow the beneficiary to redeem funds from the customer's account before a know-your-customer process is conducted, and adding a provision regarding the handling of international transfers.
  • 2.3.7 The Draft Reform in Health Insurance was published in October 2021. As part of the reform, it is suggested to create a basic health insurance policy that will be composed of three uniform policies that define a uniform and comprehensive coverage in their respective areas: (1) a policy covering transplants and special treatments abroad; (2) a policy covering medicines that are not included in the Israeli health care basket; and (3) a policy covering surgical procedures and alternative treatments to surgical procedures abroad. Furthermore, it is suggested, among other things, to define a basic health insurance policy, the purchase of which will be a precondition for the purchase of other health insurance products, such that the additional products shall be sold on the proviso that the policyholder has taken out a basic health insurance policy with any insurance company, and not necessarily with the company from which the policyholder wishes to purchase the additional health insurance products. Furthermore, in order to prevent a situation where products offer overlapping coverages, it is suggested to define the content and names of the additional health insurance products and to prohibit the sale of health insurance policies to an insurance candidate that has a policy providing him/her with a similar insurance coverage.

Three drafts were published for the purpose of implementing the reform: (a) The draft of the Directives regarding Financial Services Supervision (Insurance) (Terms in Basic Health Insurance Policy), 2021; (b) The draft of Amendment to the Provisions of the Consolidated Circular - Title 6, Part 3, Chapters 1, 2, 3, 4 and 6 - Drawing up a Health Insurance Plan; and (c) The draft of the Directives regarding Financial Services Supervision (Insurance) (Terms in Insurance Contract for Surgical Procedures and Alternative Treatments for Surgery in Israel) (Amendment), 2021.

3. Developments in the Macroeconomic Environment

Set forth below is a summary description of trends, events and developments in the Group's macroeconomic environment, that have or are expected to have an effect on the Group.

3.1 Financial markets in Israel

During the quarter, it was reported that Israel's GDP soared in the second quarter at a surprising annual rate of 16.6%; in addition, the Central Bureau of Statistics upgraded its growth estimates several years back. The drop in the unemployment rate in the second quarter was halted during the third quarter, with the unemployment rate stabilizing at about 5% in July and August. The Consumer Confidence Survey conducted by the Central Bureau of Statistics fell sharply, to a negative level of - 15%, similar to the global trend, against the background of sharp price increases. On the other hand, the Composite State-of-the-Economy Index of the Bank of Israel continued to depict a stable expansion, rising by 0.21% in July. The minutes of the Bank of Israel's September interest rate decision described, for the first time, openness by one of the committee members to a gradual winding down of the monetary expansion, had it not been for the surge of Covid-19. The other members of the committee continued to estimate that "there are no signs of an inflation outbreak" in Israel and that the increase is mainly related to the temporary effect of reopening the economy. By August, the consumer price index was up to 2.2%, led by an acceleration in the prices of home furniture and equipment, cars, housing, fuel, food, and more. Forward inflation expectations also continued to soar, reaching 2.3% for one year and 1.9% for 10 years (OTC). The rise in inflation expectations came against the backdrop of a global energy crisis, and a hike in prices of all energy goods. The rise in inflation expectations also led to an increase in the expected interest rate path. In July, the government deficit fell to 9.3% of GDP, following a year-to-date 30% hike in state tax revenues. In the background, the Economic Arrangements Law that is currently being drawn up is set to include a number of reforms that may have a considerable effect on price levels; the law includes suggestions to tax disposable tableware, reducing the rates of customs payable on produce, recognizing European and American standards, kashrut reforms, and more. Covid-19's Delta variant is spreading in Israel, leading to the imposition of proximity restrictions and stricter requirements for obtaining a "green badge" and "purple badge". The TA 125 index was up by 5.4%, the Tel Bond 60 index was up by 2.6%, the 10-year yield increased to 1.40%; the real 10-year yield was down to -0.9%. The USD has weakened by 2.5% against the shekel.

Subsequent to the balance sheet date

Subsequent to the balance sheet date, the Bank of Israel also upgraded its growth forecast for 2021 to 7.0%, but revised upwards its estimate of the output gap expected at the end of 2022 to -2.1, due to an increase in Israel's potential GDP assumption. The state budget for 2021 and 2022 was approved by the Knesset, as was the Economic Arrangements Law, which includes a number of notable reforms, including raising the retirement age for women. The government deficit fell in September to 7.4% of GDP. The unemployment rate remained relatively stable with a slight upward trajectory - to 5.2%. The shekel rose sharply against the currency basket, with the Bank of Israel increasing its foreign exchange purchases to USD 207.5 billion. The Central Bureau of Statistics' Consumer Confidence Survey depicted a marked increase - from 93 points to 126 points. The surging inflation environment subsided slightly, with the consumer price index in October down to an annualized change of 2.3%, and the inflation expectations implicit in the OTC market for the year were up - reaching 2.55% for one year and 2.25% for ten years. A global outbreak of the Covid-19 variant known as Omicron has led the Israeli government to issue restrictions on entry into Israel; these, along with fears of global adverse effects, have led the local market to dump risk assets. Despite the inflationary pressures, the trend in yields on government bonds was one of a decline, especially real returns: The TA 125 index was up by 5.2%, the Tel Bond 60 index was up by 1.2%, the 10-year yield was down to 1.2%; the real 10-year yield was down to -1.3%. The USD has weakened by 1% against the shekel.

3.2 Capital markets abroad

Despite the continued spread of Covid-19's Delta variant, the global economy was able to accelerate growth in the second quarter. The US economy expanded at an annual rate of 6.6% and the European economy was up 2.0% during the quarter. Locally, price increases continued to stand out, led by rising commodity prices and transportation costs and the chip crisis. The price increases have begun to be reflected in consumer confidence (e.g., the Michigan University Survey) and companies' expansion (ISM Purchasing Managers' Survey). In July, the US's Leading Economic Indicators (LEI) slowed down to 0.7%. On the other hand, the second quarter reporting season was exceptionally good for many companies; 87% of S&P 500 companies showed surprisingly positive results. On the other hand, in China it appears that the government had decided to "discipline" the country's tech giants through, among other things, fines, investigations, sanctions, regulation and nationalization, and along with insolvency of real estate giant Avantgarde - Chinese indices fell sharply. The OPEC oil cartel reached agreements to increase quotas, and along with concerns of Covid-19 restrictions, contributed to the fall in oil prices during the period - to USD 67; however, strong data on the economy and companies, along with strong demand, pushed the price up to USD 75. Inflation rates continued to increase; in the USA, annual inflation increased in July and August to 5.4%, but the 10-year average inflation remained relatively stable at 2.3%. In terms of monetary policies, the Chair of the Federal Reserve, Jerome Powell, said to a Congress committee that he still views high inflation levels as temporary, and that in case of an error the downside risk is higher than the upside risk, since in such a scenario his arsenal of policy tools is restricted. However the Fed's Dots survey showed increasing hawkishness among market participants. In the USA, the S&P 500 increased by 0.2%; in Europe, the Euro Stoxx was down by 0.4%; and the emerging markets index MSCI EM was down 8.8%. The 10-year yield in the US was up slightly to 1.49% and in Germany rose to -0.20%.

Subsequent to the balance sheet date

The International Monetary Fund lowered its global growth forecast to 5.9% and specifically - the US's growth rate from 7% (in July) to 6%, mainly due to the effects of Covid-19 and supply chain disruptions. However, the IMF's forecasts were issued prior to the global outbreak of the Omicron variant, which may still lead to movement restrictions that may have adverse impacts on the global economy. The rise in marine shipping prices of containers was down sharply and marine shipping prices of goods (the Baltic Dry index) recorded a sharp decline of almost 50%, but the index is still 150% higher than its pre-Covid-19 crisis level. Inflation in the US accelerated to 6.2% and in the Eurozone - accelerated from 3.5% to 4.1%. The oil price fell to USD 68. The 10-year US inflation expectations in the US rose to 2.6%. Against the backdrop of inflation and the recovery from Covid-19 crisis, the US Federal Reserve announced it had begun to gradually reduce bond purchases by USD 15 billion per month for the next two months. The US unemployment rate fell beyond expectations to 4.6%. Expectations for raising interest rates have soared worldwide; in the US, the market has already priced in an interest rate increase for the third quarter of 2022. Several countries have raised interest rates during the period, including Poland and the Czech Republic, with increases beyond expectations. Stock markets around the world - in the US, the S&P 500 was up 6.7%, in Europe - the EURO STOXX rose by 1.0%, and in emerging markets - the MSCI EM index was down 2.4%; the 10 year yield in the US remained relatively stable at 1.47% and in Germany - dropped to -0.34%.

4. Business Targets and Strategy

The Group's business strategy and targets constitute forward-looking information, as defined in Section 32A of the Securities Law, and are based on the data and information available to the Group as of the report date, its plans as a result thereof, the market situation and the Group's position. The Group's business strategy and targets may change from time to time. In addition, the achievement of the Group's targets and strategy is uncertain and is not under the sole control of the Group. The Group's business strategy and targets may not materialize due to, among other things, changes in the Group's priorities, new needs of the Group, market developments, other business opportunities, etc.

The strategic plan is based on four fundamental principles: yield-focused growth, technological innovation and efficiency, maximization of the portfolio's value and capital management.

(1) The assets under management include NIS 44 billion in assets of the IEC provident funds.

(2) 2020 - before the NIS 0.4 billion dividend distribution, which was distributed during the second half of 2021 2021 - before the NIS 0.2 billion declaration, which was made in November 2021.

The intermediate target is based on 5-year work plans and on the assumption of a 3% return on investment. Actual results are based on the returns in the financial markets in Israel and around the world, macroeconomic growth, the Company's results and other variables. For the Company's results taking into account a 3% return, see Section 5.4.3 and Section 5.4.4 below.

The Phoenix Group is in the process of implementing its strategic plan. Due to the results and to market opportunities, the Company decided to move further in its strategic plan and to re-examine the intermediate targets of the plan.

5.1 General

The Group's operations are affected by constant changes in regulations and regulatory reforms that are executed gradually. The Group operates in a complex, changing reality in which it must prepare for such regulatory changes.

In addition, as the controlling shareholder of institutional entities, the Group must also deal with proposed changes in the minimum capital requirements that apply to its institutional entities, which impose, among other things, restrictions on dividend distribution by institutional entities.

The Group's operations and results are significantly affected by the capital markets, including, among other things, the low-interest environment that has implications for its insurance liabilities and on the returns embodied in the Group's financial asset portfolios, and consequently - on the management fees and financial margins from investments as well.

5.2 Summary of data from the Group's consolidated Financial Statements

Assets under management as of September 30, 2021

Premiums, gross, contributions towards benefits and proceeds in respect of investment contracts for 1-9/2021

Income for 1-9/2021

Total assets under management by provident funds, excluding guaranteed return provident fund tracks, pension funds, ETFs, mutual funds, and customers' investment portfolios are not included in the Company's consolidated Financial Statements. Proceeds in respect of investment contracts are not included in premiums; rather, they are charged directly to liabilities in respect of insurance contracts and investment contracts.

5.3 Description of the development of the Group's financial position

Set forth below are key data from the consolidated balance sheets (in NIS billion):

-

Assets:

Total financial assets in respect of yield-dependent contracts and cash and cash equivalents in respect of yield-dependent contracts as of September 30, 2021, amounted to approximately NIS 90.8 billion, compared to approximately NIS 78 billion as of December 31, 2020. The increase in assets is mainly due to rallies in financial markets in Israel and around the world during the reporting period.

Other assets as of September 30, 2021 amounted to NIS 46.1 billion, compared with NIS 41.1 billion as of December 31, 2020. The increase was mainly due to the first-time consolidation of the Gama's assets in the amount of approximately NIS 2.3 billion; for further details about the IPO and the Company's becoming a controlling shareholder in Gama, please see Section 1.3.4 above.

Liabilities:

Liabilities in respect of insurance contracts and yield-dependent investment contracts amounted to approximately NIS 89.3 billion as of September 30, 2021, compared to approximately NIS 76.9 billion as of December 31, 2020. The increase in liabilities for insurance contracts and yield-dependent investment contracts is mainly due to rallies in financial markets in Israel and around the world during the reporting period.

Other liabilities as of September 30, 2021 amounted to NIS 38.2 billion, compared with NIS 34.2 billion as of December 31, 2020. The increase was mainly due to the first-time consolidation of the Gama's liabilities in the amount of approximately NIS 2.1 billion; for further details about the IPO and the Company's becoming a controlling shareholder in Gama, please see Section 1.3.4 above.

5.4 Description of the development of the Group's comprehensive income:

5.4.1 General

5.4.1.1 At each reporting period, the Company reviews its sources of income, according to the segments breakdown, as outlined in Section 5.4.2. The Company also reviews its profitability by separating gains from activity which assume a real return of 3%, and gain from capital market effects above or below a real return of 3%, effects of interest and other special items as described in Sections 5.4.1.2, 5.4.3-5.4.4.

  • 5.4.1.2 Special effects are considered by the Company as changes in profit or loss outside the ordinary course of the Company's business, including actuarial changes as a result of studies, changes in actuarial models, exceptional effects due to structural changes and exceptional purchase expenses following the implementation of the strategy of increasing the market share in the financial services segment (hereinafter - "Special Items").
  • 5.4.1.3 In the health insurance and in property and casualty insurance segments, the profitability analysis is based on a breakdown to underwriting earnings, which assumes a real return of 3%, and earnings stemming from capital market effects, which include income from nostro investments above or below a real return of 3%, the effect of the interest rate curve and other Special Items.
  • 5.4.1.4 In the life insurance and long-term savings segment, the profitability analysis is based on a breakdown to underwriting earnings - which assumes a real return of 3%, including income from variable management fees in the profit participating portfolio based on said rate, fixed management fees and a financial margin in guaranteed return policies, which assumes said return both for the free portion and non-free portion of the portfolio, investment income after offsetting return credited to policyholders, and earnings stemming from capital market effects, which include income from nostro investments and management fees calculated above or below a real return of 3%, the effect of the interest rate curve, including changes in the K factor, and other Special Items.

5.4.2 Set forth below is an analysis of the Company's financial performance by segment for the 9-month reporting period compared to the corresponding period last year (in NIS million):

In the reporting period, investment income, including pre-tax other comprehensive income, amounted to earnings of NIS 10,317 million compared with a loss of NIS 891 million in the corresponding period last year. The loss last year was due to the declines in financial markets in Israel and around the world following the spread of Covid-19.

It should be noted that a significant portion of the said investment gains or losses was carried to participating policies and had no direct effect on the Company's results. The Company's results are mainly impacted by investment income from its nostro portfolio, as reflected in Sections 5.4.3-5.4.4 below.

Income from management fees increased in the reporting period by approximately NIS 632 million compared to the corresponding period last year. Most of the increase stems from the collection - during the reporting period - of NIS 428 million in variable management fees as a result of the rallies in financial markets in Israel and across the world, whereas during the corresponding period last year such management fees were not collected and the K factor was adversely affected in the amount of NIS 101 million, due to the negative trend in financial markets in Israel and across the world as a result of the Covid-19 crisis.

During the reporting period, the Company recorded a NIS 220 million profit from obtaining control in Gama; for further details, see Section 1.3.4. Furthermore, during the reported period the Company recognized excess fair value against the long-term care LAT reserve in the amount of NIS 120 million before tax, following the sale of control in Ad 120; for further details, see Section 1.3.5 above.

For the effects on the results at the segment level, please see details in Sections 5.6-5.12 below.

Set forth below is an analysis of the Company's financial performance by segment in the third quarter of 2021 compared with the same period last year (in NIS million):

In the third quarter, investment income (including pre-tax other comprehensive income) amounted to a profit of approximately NIS 1,832 million, compared with an income of approximately NIS 3,459 million in the corresponding quarter last year.

Income from management fees increased in the second quarter by approximately NIS 143 million compared to the corresponding period last year. The increase stems primarily from collection of variable management fees at a total amount of NIS 55 million in the third quarter, whereas during the corresponding quarter last year such management fees were not collected due to the offsetting of the sharp decline in variable management fees in the first quarter of 2020 as a result of the Covid-19 crisis and the increase in management fees from provident funds following the acquisition of Halman Investment House.

5.4.3 Set forth below is an analysis of the sources of the Company's pre-tax income by earnings per activity and earnings from capital market effects, interest rate and Special Items for the 9-month period ended in September 2021 (in NIS million):

(*) Please see Section 5.4.1.

The special items line item mainly includes the profit recognized by the Company for the reporting period in respect of the sale of control in Ad 120 and the non-recurring profit resulting from assuming control over Gama. For further details, please see Section 1.3.4 and 1.3.5.

Set forth below is an analysis of the sources of the Company's pre-tax income by earnings per activity and earnings from capital market effects, interest rate and Special Items in the third quarter of 2021 (in NIS million):

(*) Please see Section 5.4.1.

The special items line item for the third quarter mainly includes the profit recognized by the Company for the reporting period in respect of the sale of control in Ad 120. For further details, please see Section 1.3.5 above.

5.4.4 Set forth below is an analysis of the difference between the sources of the Company's pre-tax income by earnings per activity and earnings from capital market effects, interest and Special Items for the 9-month period in the reporting period relative to the corresponding period last year (in NIS million):

(*) Please see Section 5.4.1.

Set forth below is an analysis of the difference between the sources of the Company's pre-tax income by earnings per activity and earnings from capital market effects, interest and Special Items in the third quarter of 2021 compared to the corresponding period last year (in NIS million):

(*) Please see Section 5.4.1.

+137
(+49%)
277 107 (181) (74) (236) 467 414
1-9/20 Interest LAT-interest K-interest Winogard(*) LAT-other 42
K-other
Others 1-9/21
Δ 1-9/20 - 1-9/21
Results +11
Interest
+ 403
Special items
1-9/2021 e8 (57) (103) - 506 414
P&C
Health (57) (103) 166 6
Lis 68 128 196
AM (13) (13)
Agencies 5 5
Credit 220 220
1-9/2020 (39) (ea) 181 74 133 (42) ਤਰੇ 277
P&C 2 74 76
Health - (ea) 133 61 125
LTS (41) 181 (42) (5) ਰੇਤੇ
AM 3
CO (20) (20)

Set forth below is an analysis of the difference between the interest effects and main special items on pre-tax insurance liabilities in the third quarter of 2021 compared with the corresponding quarter last year (in NIS million):

+24
(+14%)
170 105 -(13) -- ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ (75) 113 (133) xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 194
7-9/20 Interest LAT-interest K-interest Winogard(*) LAT-other K-other Others 7-9/21
Δ Q3/20 - Q3/21
+81
Results Interest +113
Special items
Q3-21 84 (3) - 113 194
P&C
Health (3) 113 110
LTS 84 84
AM (5) (5)
Agencies 5 5
Credit
Q3-20 (21) 10 (3) 75 133 (24) 170
P&C 12 75 87
Health 10 (4) 6
LTS (33) (3) 133 97
AM
CO (20) (20)

5.5 Set forth below are data regarding the Company's return on equity:

1-9/2021 1-9/2020 7-9/2021 7-9/2020 1-12/2020
Return on shareholders'
equity for the period
(based on comprehensive
income for the period)(*)
25.1% 9.7% 19.5% 19.9% 18.5%

(*) Return on equity is calculated based on the income for the period or comprehensive income for the period attributable to Company's shareholders, adjusted to reflect a one-year period and divided by the average equity for the period.

Developments in the life Set forth below is a description of the developments in the Group's financial performance, by operating segment (in NIS million, before tax):

5.6 Description of developments in the insurance and long-term savings (LTS) operating segment

5.6.1 Set forth below is an analysis of the main effects and changes on the results of the life insurance and long-term savings subsegment for the reporting period compared to the corresponding period last year (in NIS million):

5.6.2 Set forth below is an analysis of the main effects and changes on the results of the life insurance and long-term savings subsegment for the third quarter of 2021 compared to the corresponding quarter last year (in NIS million):

5.6.3 Life insurance subsegment

Earnings on investments have a material effect on the profitability of this segment, which is characterized by accrual of significant reserves over long periods. Investment earnings are affected by capital market fluctuations, as well as changes in interest rates and the rate of change in the Israeli consumer price index, which affect the yields on liquid financial asset portfolios held against insurance and contingent claims reserves. It should be noted that a significant portion of the investment income was carried to participating policies and has no direct effect on the Company's results.

Set forth below is an analysis of the main effects and changes on the results of the life insurance subsegment for the reporting period compared to the corresponding period last year (in NIS million):

Compared with the corresponding quarter last year, the results in the reporting period were mainly impacted by the increase in income from investments, variable management fees, and Special Items. The NIS 711 million increase in income from nostro investments stemmed mainly from the positive trend in financial markets in Israel and across the world which resulted with collection of variable management fees at a total amount of NIS 428 million in the reporting period, whereas during the corresponding period last year such management fees were not collected due to the Covid-19 crisis; the said increase in income from nostro investments was also caused by an increase in the financial margins on guaranteed return policies.

The impact of interest in the reporting period compared with the corresponding period last year caused a NIS 72 million decrease in earnings mainly due to the increase in the interest curve in the corresponding period last year, compared with a more moderate increase in the interest curve in the reporting period.

The NIS 175 million increase in Special Items stemmed from changes to model assumptions and updates in the reporting period that caused a NIS 128 million decrease in insurance liabilities compared with the corresponding period last year, with the sharp decline in variable management fees impacting the K factor and triggering a NIS 47 million increase in insurance liabilities.

For further details regarding sensitivity of the insurance liabilities to a change in the interest rates, please see Note 40 to the Annual Financial Statements.

Set forth below is an analysis of the main effects and changes on the results of the life insurance subsegment for the third quarter of 2021 compared to the corresponding quarter last year (in NIS million):

Compared with the corresponding quarter last year, the results in the third quarter were impacted by the increase in income from investments in the amount of NIS 77 million. The increase in investment income stemmed mainly from the rallies in financial markets in Israel and across the world, which resulted with collection of variable management fees at a total amount of NIS 55 million, whereas during the corresponding period last year such management fees were not collected due to the Covid-19 crisis.

The impact of interest in the reporting period compared with the corresponding period last year caused a NIS 120 million increase in earnings mainly due to the increase in the interest curve in the third quarter compared to a decrease in the interest curve in the corresponding quarter last year.

The decrease in Special Items compared with the corresponding quarter last year, stemmed from the offset of the sharp decline in variable management fees as a result in the recovery of financial markets in the corresponding quarter last year which impacted the K factor and triggered a NIS 133 million decrease in insurance liabilities.

5.6.4 The rate of redemptions out of the average reserve (in annual terms) was approximately 3.7% compared with 2.9% in the corresponding period last year. Most of the increase in the redemption rate is due to transfer from one provident fund product to another within the Company. It should be noted that the general state of the economy, transition from product to product, employment rates, the Covid-19 crisis, employees' wages, and market competition all affect this rate.

5.6.5 Weighted returns on participating policies

Set forth below are details concerning estimated net investment earnings attributed to policyholders of participating policies and management fees calculated according to the Insurance Commissioner's guidelines, based on insurance reserve balances and returns:

1-9/2021 1-9/2020 7-9/2021 7-9/2020 1-12/2020
In NIS million
Investment gains (losses)
attributed to policyholders
after management fees
6,986 (1,535) 1,070 2,689 3,333
Management fees 819 322 188 110 740

(*) Excluding investment income (losses) credited (debited) to policyholders in the health insurance segment.

Set forth below are the nominal returns on participating policies in respect of policies issued from 1992 to 2003:

Policies issued up to 2004 (Fund J)
1-9/2021 1-9/2020 7-9/2021 7-9/2020 1-12/2020
Nominal returns before
payment of management
fees
11.77% -2.27% 2.02% 4.60% 6.61%
Nominal returns after
payment of management
fees
9.87% -2.72% 1.72% 4.45% 4.99%
Real returns before payment
of management fees
Real returns after payment of
9.36% -1.68% 1.22% 4.50% 7.25%
management fees 7.50% -2.14% 0.92% 4.35% 5.61%

Fluctuations in these returns are a function of capital market returns in Israel and abroad, changes in the consumer price index, and changes in the exchange rate of the shekel against major currencies.

Set forth below are the nominal returns on participating policies in respect of policies issued from 2004 and thereafter:

Policies issued from 2004 and thereafter
1-9/2021 1-9/2020 7-9/2021 7-9/2020 1-12/2020
Nominal returns before
payment of management
fees
10.30% -1.92% 1.40% 4.69% 7.03%
Nominal returns after
payment of management
fees
9.52% -2.65% 1.17% 4.42% 5.97%
Real returns before payment
of management fees
7.92% -1.33% 0.61% 4.58% 7.67%
Real returns after payment of
management fees
7.16% -2.07% 0.38% 4.32% 6.61%

5.6.6 Provident funds subsegment

The Group manages provident and advanced education funds through The Phoenix Pension and Provident, a wholly owned subsidiary of the Company, which manages benefits and severance pay funds, advanced education funds, a central benefits and severance pay fund, a yield-guaranteed provident fund, an investment provident fund, a child long-term investment provident fund for savings, a self-directed benefits provident fund, and a personally managed advanced education fund.

For further details regarding the transfer of the shares of The Phoenix Pension and Provident by way of distributing a dividend in kind to the Company in the reporting period, please see Note 1C to the Financial Report.

As part of the implementation of its strategy and its wish to expand its asset management activities, in provident and pension funds activities in particular, on February 28, 2021, the merger transaction - under which the Company acquired Halman Aldubi - was completed. For further details, please see Section 1.3.6 above.

Set forth below are key data as to the financial results of the provident funds subsegment; for further details please see Note 3 to the Financial Statements.

The pre-tax comprehensive income in the reporting period amounted to approximately NIS 27 million compared to approximately NIS 23 million during the corresponding period last year.

The increase in profit over the corresponding period last year is mainly due to the increase in capital market yields, which affected both the margin in guaranteed return provident funds and in the investment income from the management company's nostro portfolio. The effect was partially offset by the increase in general and administrative expenses and in marketing and purchase expenses.

Set forth below are developments in contributions towards benefits and total assets under management:

(*) Excluding the assets of the IEC provident funds in the amount of NIS 44 billion).

Based on Ministry of Finance data,5 aggregate contributions towards benefits in the provident funds subsegment in the first three quarters of 2021 totaled approximately NIS 40.6 billion, compared to a total of approximately NIS 31.6 billion in the corresponding period last year, reflecting an increase of approximately 28.3%. According to the Ministry of Finance data, as of September 30, 2021, total aggregate assets under management in the provident funds subsegment amounted to approximately NIS 650 billion, compared to approximately NIS 539 billion as of September 30, 2020, an increase of approximately 20.5%.

5 Based on Gemel Net data.

5.6.7 Pension funds subsegment

The Group's pension subsegment is conducted through The Phoenix Pension and Provident, a wholly-owned subsidiary of the Company.

For further details regarding the transfer of the shares of The Phoenix Pension and Provident by way of a distribution of a dividend in kind to the Company in the reporting period, please see Note 1C to the Financial Report.

As part of the implementation of its strategy and its wish to expand its asset management activities in general and its pension funds activities in particular, on February 28, 2021, the merger transaction - under which the Company acquired Halman Aldubi - was completed. The sale to Meitav Dash Provident of the new pension funds managed by Halman Provident was completed on June 30, 2021. For further details, please see Section 1.3.6 above.

Set forth below are key data as to the financial results of the pension subsegment; for further details please see Note 3 to the Financial Statements.

The pre-tax earnings in the reporting period amounted to NIS 16 million compared with a pre-tax loss of NIS 9 million in the corresponding period last year. The increase in earnings stemmed mainly from increase in returns in the capital markets, which resulted in a NIS 4 million increase in the management company's income from nostro investments compared with the corresponding period last year, and from a NIS 23 million increase in management fees, offset by the NIS 2 million increase in general and administrative expenses and marketing and purchase expenses.

Based on Ministry of Finance data,6 aggregate contributions towards benefits in the new comprehensive provident funds subsegment in the first three quarters of 2021 totaled approximately NIS 36.9 billion, compared to a total of approximately NIS 33.3 billion in the first half of last year, reflecting an increase of approximately 10.6%.

According to Ministry of Finance data, as of September 30, 2021, total aggregate assets under management in the new comprehensive pension funds subsegment amounted to a total of approximately NIS 542 billion, compared to approximately NIS 425 billion on September 30, 2020, an increase of approximately 27.5%.

6 Based on Pension Net data.

5.7 Health insurance

Earnings on investments affects the profitability of this segment, some of whose products (such as long-term care insurance) are characterized by accrual of significant reserves over long periods. Investment earnings are affected by capital market fluctuations, as well as changes in interest rates and the rate of change in the Israeli consumer price index, which affect the yields on liquid financial asset portfolios held against insurance and contingent claims reserves. It should be noted that at this stage, the Company has ceased to market long-term care insurance policies in view of the guaranteed return in long-term care insurance plans, and the complexity of the related reinsurance in this area.

5.7.1 Set forth below is an analysis of the main effects and changes on the results of the health insurance subsegment for the reporting period compared to the corresponding period last year (in NIS million):

The results in the reporting period compared with the corresponding period last year were mainly from a NIS 131 million decrease in earnings in the Special Items line item. During the reporting period, the Company increased individual and collective long-term care reserves as a result of changes in morbidity assumptions and model updates in the amount of NIS 159 million. Following the completion of the sale transaction of Ad 120 (for further details, please see Section 1.3.5 above), the Company recognized the excess fair value, which decreased the individual and collective long-term care reserve by a total of NIS 120 million; in total, the net individual and collective long-term care reserve increased by NIS 39 million in the reporting period, compared with the corresponding period last year, in which the Company reduced the individual and collective long-term care reserves as a result of changes in expense assumptions and model updates in the amount of NIS 133 million.

Furthermore, during the reporting period, the Company reduced the individual health insurance reserve as a result of changes in morbidity assumptions and model updates in the amount of NIS 107 million, compared with a decrease in the individual health insurance reserve in the amount of approximately NIS 19 million in the corresponding period last year. In addition, the profit in the corresponding period last year includes a decrease in the individual long-term care and health insurance reserve due to the profitability embodied in the present value of the current fees and commissions in respect of agencies owned by the Company in the amount of NIS 46 million, compared with a NIS 5 million increase in the reserve during the reporting period.

For further details, please see Note 8 to the Financial Statements.

Except for the said effect, the decrease in the underwriting earnings in the reporting period compared to the corresponding period last year is mainly due to a decrease in the profitability of individual and collective long-term care policies, as a result of an increase in the claims settlement rate in the reporting period and a decrease in profit from travel insurance policies.

Set forth below is an analysis of the main effects and changes on the results of the health insurance subsegment for the third quarter of 2021 compared to the corresponding quarter last year (in NIS million):

The results in the third quarter compared to the corresponding quarter last year were mainly affected by an increase in the speical items line item in the amount of NIS 117 million; the increase was due to the completion of the sale transaction of Ad 120, as a result of which the Company recognized in the third quarter of the reporting year, an excess fair value which decreased the individual and collective long-term care reserve by a total of approximately NIS 120 million; for further details, see Section 1.3.5 above.

In addition, the results of the current quarter compared with the corresponding quarter last year were affected by the changes in the interest rate curve and illiquidity premium compared with the corresponding quarter last year, which decreased the profit by a total of totaled NIS 13 million.

For further details, please see Note 8 to the Financial Statements.

5.8 Property and casualty insurance

5.8.1 Set forth below is an analysis of the main effects and changes on the results of the property and casualty insurance subsegment for the reporting period compared to the corresponding period last year (in NIS million):

The increase in investment income in the reporting period in the amount of NIS 253 million, compared with the corresponding period last year, was due to the rally in financial markets in Israel and around the world compared with the decline therein in the corresponding period last year, mainly on the back of the spread of Covid-19.

The increase in underwriting earnings in the reporting period, compared to the corresponding period last year, is mainly due to a positive development for previous years in the professional liability subsegment, improved underwriting earnings in other property subsegments, due in part to loss in the flight cancellation subsegment following the spread of Covid-19 in the corresponding period last year and the effect of the damages of the winter storm in the first quarter of last year. The increase in earnings in the reporting period was partially offset by a decrease in the underwriting earnings in the motor property subsegment, as a result of an increase in the cost of claims, a decrease in average premiums and a positive effect of last year's travel restrictions due to Covid-19.

The NIS 74 million decrease in profit of compared to the corresponding period last year in the special items line item, is due to the reduction of the insurance liabilities in the compulsory motor insurance and liability insurance last year as a result of changes in the discount rate of National Insurance Institute allowances (Winograd Commission).

5.8.2 Set forth below is an analysis of the main effects and changes on the results of the P&C insurance subsegment for the third quarter of 2021 compared to the corresponding quarter last year (in NIS million):

Compared with the results of the corresponding period last year, the results in the third quarter were affected mainly by a NIS 67 million decrease in investment income since the rallies in financial markets in Israel and across the world was more positive in the third quarter last year compared with the third quarter this year.

The NIS 75 million decrease in profit of compared to the corresponding quarter last year in the special items line item, is due to the reduction of the insurance liabilities in the compulsory motor insurance and liability insurance last year as a result of changes in the discount rate of National Insurance Institute allowances (Winograd Commission).

The increase in underwriting profit in the third quarter compared to the corresponding quarter last year is mainly due to a positive development for previous years in other liability insurance and compulsory motor insurance subsegments, which was partially offset by a decrease in underwriting earnings in the motor property subsegment as a result of an increase in claims costs and a decrease in the average premium.

5.8.3 Set forth below is the pre-tax comprehensive income in the various subsegments of property and casualty insurance (P&C) for the reporting period compared with the corresponding period last year (in NIS million):

Set forth below are the results of the (pre-tax) underwriting earnings in the various subsegments of property and casualty insurance for the reporting period compared with the corresponding period last year (in NIS million):

5.8.4 Set forth below is the pre-tax comprehensive income in the various subsegments of property and casualty insurance for the third quarter of 2021 compared with the corresponding quarter last year (in NIS million):

Set forth below are the results of the (pre-tax) underwriting earnings in the various subsegments of property and casualty insurance for the third quarter of 2021 compared with the corresponding quarter last year (in NIS million):

5.8.5 Set forth below is the gross loss ratio and combined ratio, and retention loss ratio in the motor property and other subsegments:

Motor property
In NIS million
1-9/2021 1-9/2020 7-9/2021 7-9/2020 1-12/2020
Gross loss ratio 74.4% 64.8% 80.9% 69.6% 66.8%
Retention loss ratio 74.4% 64.8% 80.8% 69.6% 66.9%
Gross combined ratio 102.3% 93.1% 109.0% 98.2% 96.4%
Retention combined ratio 102.3% 93.1% 109.0% 98.3% 96.4%
Property and other subsegments
In NIS million
1-9/2021 1-9/2020 7-9/2021 7-9/2020 1-12/2020
Gross loss ratio 33.8% 43.9% 38.9% 30.2% 40.7%
Retention loss ratio 22.5% 41.4% 24.9% 23.6% 37.8%
Gross combined ratio 60.9% 71.5% 67.5% 60.6% 68.9%
Retention combined ratio 59.4% 76.8% 64.8% 67.5% 76.4%

5.9 Financial services segment

Most of the segment's activities are carried out through Excellence.

Set forth below is an analysis of the main effects and changes on the results of the financial services segment for the reporting period compared to the corresponding period last year (in NIS million):

The decrease in profit in the reporting period compared to the corresponding period last year was mainly due to a significant gain in market-making activity as a result of the outbreak of Covid-19 and volatility in capital markets in the corresponding period last year in the amount of NIS 20 million; it was also due to a decline in the spreads on foreign currency deposits in the amount of NIS 16 due to declining interest rates; these effects were partially offset by an increase in income from management fees during the reporting period. The decrease in special items stems mainly from an increase in the acquisition expenses as a result of the growth strategy in the retail brokerage portfolio and zero management fees in KSM; for further details, see Section 1.3.8 above.

Set forth below is an analysis of the main effects and changes on the results of the financial services segment for the third quarter of 2021 compared to the corresponding quarter last year (in NIS million):

Profit in the third quarter compared with the corresponding quarter last year was up mainly as a result of an increase in income from management fees. The decrease in special items stems mainly from an increase in the acquisition expenses as a result of the growth strategy in the retail brokerage portfolio and zero management fees in KSM; for further details, see Section 1.3.8 above.

5.10 The insurance agencies segment

Set forth below is an analysis of the main effects and changes on the results of the insurance agencies segment for the reporting period compared to the corresponding period last year (in NIS million):

Set forth below is an analysis of the main effects and changes on the results of the insurance agencies segment for the third quarter of 2021 compared to the corresponding quarter last year (in NIS million):

The increase in the Agencies Segment's profits stems primarily from continued growth, increase in agencies' sales further to the continued implementation of the Company's strategy of purchasing new agencies.

5.11 The credit segment

In June 2021, Gama Management and Clearing Ltd. completed its IPO on the TASE following the Supplementary Prospectus for of the sale offer and initial public offering of shares, and listing of its shares on the TASE, dated May 31, 2021. Simultaneously with the execution of the Offering in accordance with the Prospectus, The Phoenix Investments purchased additional Gama shares, such that after the Offering and the acquisition of the Purchased Shares, The Phoenix Investments holds approximately 61.6% of Gama's issued and paid-up share capital and voting rights therein (approximately 60% on a fully diluted basis) and became the controlling shareholder in Gama. During the reporting period, the Company consolidated Gama's financial statements for the first time.

Set forth below is an analysis of the main effects and changes on the results of the credit segment for the reporting period compared to the corresponding period last year (in NIS million):

It should be noted that Gama's operating profit includes a pro rata profit, in accordance with the Company's holding rates during the reporting period. Until June 30, 2021 at a holding rate of 49% and as of July 1, 2021 - at full consolidation and amortization of intangible assets subsequent to assuming control (60%) as mentioned above.

Set forth below is an analysis of the main effects and changes on the results of the credit segment for the third quarter of 2021 compared to the corresponding quarter last year (in NIS million):

Following are key data from Gama's results:

Breakdown of Gama's turnover by type of activity For the reporting period

(*) The percentages are presented without taking into account loan loss expenses (inco)me

5.12 Other segments and operation not attributed to the operating segments

Set forth below is an analysis of the main effects and changes on the results of "other" segment and activity that is not attributed to activity segments in the reporting period compared to the corresponding period last year (in NIS million):

The increase in investment income in the reporting period was due to the rally in financial markets in Israel and around the world compared with the decline therein in the corresponding period last year, mainly on the back of the spread of Covid-19.

Set forth below is an analysis of the main effects and changes on the results of "other" segment and activity that is not attributed to activity segments in the third quarter of 2021 compared to the corresponding quarter last year (in NIS million):

The increase in investment income in the third quarter compared to the corresponding quarter last year is due to a higher increase in earnings in the third quarter last year as a result of the rallies in financial markets in Israel and across the world compared to the corresponding quarter last year quarter.

5.13 Analysis of cash flow development

The consolidated cash flows from operating activities in the reporting period amounted to approximately NIS 3,516 million. The consolidated cash flows used for investing activities in the reporting period amounted to NIS 623 million and mainly included a total of NIS 184 million used for software development and purchase, a total of NIS 45 million used to purchase property, plant and equipment, and a total of NIS 472 million used to acquire companies consolidated for the first time.

The consolidated cash flow provided by financing activities in the reporting period amounted to approximately NIS 100 million; the cash flows included, among other things, a total of NIS 188 million used to repay financial liabilities, and a total of NIS 691 million used to assume financial liabilities, as well as a total of NIS 380 million used for a dividend distribution to the Company's shareholders.

The Group's cash and cash-equivalent balances increased from a total of approximately NIS 12,010 million at the beginning of the reporting period to approximately NIS 15,003 million at the end of the reporting period.

6. Disclosure on Exposure to, and Management of, Market Risks

During the reporting period, there were no material changes in exposure to market risks and management methods thereof in relation that which is described in the 2020 Periodic Report, except as follows:

In August 2021, the Company expanded Subordinated Bonds (Series L) by 1,225 thousand bonds of NIS 1 p.v. each, for a total of NIS 1,225 thousand, gross. The Subordinated Bonds (principal and interest) are linked to the CPI, and carry a linked annual interest, as stated, of 2.29%, payable in two semi-annual installments, in February and August of each calendar year from 2022 to 2071. This issuance replaced the Additional Tier 1 capital notes previously issued by The Phoenix Insurance. Following the expansion, there has been a change in the exposure to linked interest rates in relation to the data as of December 31, 2020.

The following table summarizes the results of the sensitivity tests to the linked interest rate on comprehensive income before tax, as of in September 30, 2021. The results are presented in NIS million, and do not include the insurance company:

Profit (loss) from changes in the
risk factor
Profit (loss) from changes in the
risk factor
Type of instrument Absolute
increase
of 2%
10%
increase
5%
increase
Fair value 5%
decrease
10%
decrease
Absolute
decrease
of 2%
Government bonds (0.2) - - 4.6 - - 0.3
Corporate bonds (1.7) (0.1) (0.1) 22 0.1 0.1 2.1
Subordinated bonds (105.2) (9.5) (4.7) 1,140.7 4.7 9.4 119.2
Total assets (107.1) (9.6) (4.8) 1,167.3 4.8 9.5 121.6
The Phoenix bonds 74.5 6.0 3.0 (864.1) (3.0) (5.9) (86.0)
Total liabilities 74.5 6.0 3.0 (864.1) (3.0) (5.9) (86.0)
Total (32.7) (3.6) (1.8) 303.2 1.8 3.6 35.5

(*) The value of The Phoenix's bonds under the model is 1.5% lower than their market value (877.3).

Following the issuance of the Subordinated Bonds that replaced the Tier 1 Capital Notes, there has been a change in the exposure to non-linked shekel interest rates in relation to the data as of December 31, 2020.

The following table summarizes the results of the sensitivity tests to the non-linked shekel interest rate on comprehensive income before tax, as of in September 30, 2021. The results are presented in NIS million, and do not include the insurance company:

Profit (loss) from changes in the
risk factor
Profit (loss) from changes in the
risk factor
Type of instrument Absolute
increase
of 2%
10%
increase
5%
increase
Fair value 5%
decrease
10%
decrease
Absolute
decrease
of 2%
Government bonds - - - 3.6 - - -
Corporate bonds (0.6) - - 9.7 - - 0.6
Capital note to the
insurance company
- - - - - - -
Total assets (0.6) (0.0) (0.0) 13.3 0.0 0.0 0.6
The Phoenix bonds 17.7 0.4 0.2 (620.8) (0.2) (0.4) (19.5)
Total liabilities 17.7 0.4 0.2 (620.8) (0.2) (0.4) (19.5)
Total 17.1 0.4 0.2 (607.5) (0.2) (0.4) (18.9)

(*) The value of The Phoenix's bonds under the model is 1.14% lower than their market value (628).

Assumptions underlying the calculations

Fair value: Fair value was calculated using the discounted cash flow model, using the appropriate interest rate for the cash flow period. The discount rate was calculated based on the market interest rate for the cash flow period, plus the risk premium derived from the security's rating. Market interest rate data was taken from the Reuters' database, that feeds The Phoenix's risk management system, and risk premium data (credit spreads) were taken from Fair Spread.

Scenarios: Daily historical changes in the past ten years were tested for each of the relevant risk factors (such as exchange rates and shares). The maximum and minimum daily changes were calculated for each risk factor, excluding interest rate risk, for which the calculation was based on a 2% absolute increase/decrease during a single day. This scenario was selected after a study of the yield curve database found that in the past 10 years, no absolute change exceeding 2% was observed in any single day. These changes served as scenarios for potential changes in each of the risk factors. Scenario outcomes were calculated at the single asset level, so as to avoid distorting results by aggregating different instruments.

Linkage bases of assets and liabilities in the consolidated balance sheet (in NIS thousand) as of September 30, 2021

NIS ETNs - linkage
Non-linked CPI-linked Foreign currency Other non
monetary items
pension
companies in
Credit company
in Israel
to various
indices
Israeli insurance
company
Total
Intangible Assets - - - 1,530,301 447,008 3,861 -
702,287
2,683,457
Deferred tax assets - - - 55,287 143 3,791 -
-
59,221
Deferred acquisition costs - - - - 481,080 - -
1,457,147
1,938,227
Property, plant & equipment - - - 160,334 25,533 9,357 -
658,833
854,057
Investments in investees 23,096 17,152 6,170 45,530 3,366 12 -
483,623
578,949
Investment property in respect of yield-dependent
contracts - - -
-
- - -
1,982,330
1,982,330
Investment property - other - - - - - - -
1,083,581
1,083,581
Reinsurance assets - - - - - - -
2,710,526
2,710,526
Credit for purchase of securities 417,000 - 56,000 - - - -
-
473,000
Current tax assets - 25,313 - - 4,602 9,221 -
14,940
54,076
Receivables and debit balances 284,764 - - - 35,827 8,581 -
286,153
615,325
Premiums collectible - - - - - - -
737,969
737,969
Held-for-sale assets of disposal group
Financial investments in respect of yield-dependent
- - - - - - -
1,872,096
1,872,096
contracts - - -
-
- - -
76,032,702
76,032,702
Financial investments for holders of bonds, ETNs,
short ETNs, composite ETNs, deposit certificates and
structured bonds - - -
-
- -
210,000
- 210,000
Credit in respect of factoring, clearing and financing - - - - - 2,134,463 -
-
2,134,463
Liquid debt assets 13,917 22,954 1,507 - 61,771 - -
7,558,116
7,658,265
Non-liquid debt assets 481,140 159,354 65,000 - 917,393 11,501 -
12,176,583
13,810,971
Shares - - - 63,859 23,088 1,151 -
2,414,279
2,502,377
Other - - - 34,924 40,099 - -
3,818,810
3,893,833
Cash and cash equivalents in respect of yield
dependent contracts - - -
-
- - -
12,603,655
12,603,655
Other cash and cash equivalents 264,175 - 22,876 - 125,204 11,053 -
1,975,672
2,398,980
Total assets 1,484,092 224,773 151,553 1,890,235 -
2,165,114
-
2,192,991
210,000 128,569,302 136,888,060
Liabilities in respect of insurance contracts and non
yield-dependent investment contracts
Liabilities in respect of insurance contracts and yield
- - -
-
946,250 - -
23,747,868
24,694,118
dependent investment contracts - - -
-
- - -
89,280,728
89,280,728
Liabilities in respect of deferred taxes - - - 56,953 69,967 - -
710,586
837,506
Liability for employee benefits, net 15,820 - - - 1,330 5,182 -
38,595
60,927
Liability in respect of current taxes - 22,516 - - 2,338 998 -
-
25,852
Payables and credit balances 406,865 - - - 166,112 21,257 -
2,048,529
2,642,763
Liabilities for bonds, ETNs, short ETNs, composite
ETNs and structured bonds - - -
-
- -
208,000
- 208,000
Held-for-sale liabilities of disposal group - - - - - - -
904,542
904,542
Financial liabilities 1,329,061 1,028,161 78,000 1,000 26,091 1,878,639 -
4,533,349
8,874,301
Total liabilities 1,751,746 1,050,677 78,000 57,953 1,212,088 1,906,076 208,000 121,264,197 127,528,737
Total exposure (267,654) (825,904) 73,553 1,832,282 953,026 286,915 2,000 7,305,105 9,359,323
NIS ETNs - linkage
Non-linked CPI-linked Foreign currency Other non
monetary items
to various
indices
Israeli insurance
company
Total
Intangible Assets - - - 815,633 - 979,027 -
1,794,660
Deferred tax assets - - - 43,521 - - 43,521
Deferred acquisition costs - - - - - 1,716,704 1,716,704
Property, plant & equipment - - - 130,257 - 673,600 803,857
Investments in investees 73,134 15,516 - 164,275 - 497,056 749,981
Investment property in respect of yield-dependent
contracts - - - - -
1,758,996
1,758,996
Investment property - other - - - - - 2,665,173 2,665,173
Reinsurance assets - - - - - 2,479,189 2,479,189
Credit for purchase of securities 318,000 - 29,000 - - - 347,000
Current tax assets - 25,964 - - - 10,023 35,987
Receivables and debit balances 150,281 - - - - 298,751 449,032
Premiums collectible - - - - - 706,264 706,264
Financial investments in respect of yield
dependent contracts - - - - -
59,584,985
59,584,985
Financial investments for holders of bonds,
ETNs, short ETNs, composite ETNs, deposit
certificates and structured bonds - - - -
252,000
- 252,000
Liquid debt assets 7,558 30,356 2,040 - 8,292,994 8,332,948
Non-liquid debt assets 390,268 194,914 41,685 - - 13,104,115 13,730,982
Shares - - - 48,091 - 1,604,275 1,652,366
Other - - - 15,107 - 2,728,677 2,743,784
Cash and cash equivalents in respect of yield
dependent contracts - - - - -
10,063,324
10,063,324
Other cash and cash equivalents 638,493 - 24,712
-
- - 1,046,334 1,709,539
Total assets 1,577,734 266,750 97,437 1,216,884 252,000 108,209,487 111,620,292
Liabilities in respect of insurance contracts and -
non-yield-dependent investment contracts - - - - -
23,405,142
23,405,142
Liabilities in respect of insurance contracts and
yield-dependent investment contracts - - - - -
71,098,973
71,098,973
Liabilities in respect of deferred taxes - - - 4,839 - 648,792 653,631
Liability for employee benefits, net 11,620 - - - - 43,004 54,624
Liability in respect of current taxes - 12,522 - - - 6,293 18,815
Payables and credit balances 326,581 - - - - 1,865,943 2,192,524
Liabilities for bonds, ETNs, short ETNs,
composite ETNs and structured bonds - - - -
250,000
- 250,000
Financial liabilities 1,008,500 830,819 38,023 - - 4,807,037 6,684,379
Total liabilities 1,346,701 843,341 38,023 4,839 250,000 101,875,184 104,358,088
Total exposure 231,033 (576,591) 59,414 1,212,045 2,000 6,334,303 7,262,204

Linkage bases of assets and liabilities in the consolidated balance sheet (in NIS thousand) as of December 31 2020

NIS ETNs - linkage
Foreign currency Other non to various Israeli insurance
Non-linked CPI-linked monetary items indices company Total
Intangible Assets - - - 1,013,232 - 1,003,436 2,016,668
Deferred tax assets - - - 55,104 - - 55,104
Deferred acquisition costs - - - - - 1,712,630 1,712,630
Property, plant & equipment - - - 138,924 - 722,941 861,865
Investments in investees 81,320 15,319 6,170 150,933 - 503,127 756,869
Investment property in respect of yield-dependent
contracts - - - - -
1,839,576
1,839,576
Investment property - other - - - - - 2,728,710 2,728,710
- - - - - 2,531,659 2,531,659
Reinsurance assets
Credit for purchase of securities 374,000 - 29,000 - - - 403,000
Current tax assets - 6,226 - - - 196 6,422
Receivables and debit balances 129,220 - - - - 400,572 529,792
Premiums collectible - - - - - 651,825 651,825
Financial investments in respect of yield
dependent contracts - - - - -
65,570,447
65,570,447
Financial investments for holders of bonds,
ETNs, short ETNs, composite ETNs, deposit
certificates and structured bonds - - - -
239,000
- 239,000
Liquid debt assets 12,809 29,326 2,067 - - 8,051,266 8,095,468
Non-liquid debt assets 579,900 195,392 - - - 13,231,897 14,007,189
Shares - - - 39,520 - 1,860,473 1,899,993
Other 21,597 511 - 25,297 - 3,200,064 3,247,469
Cash and cash equivalents in respect of yield
dependent contracts - - - - -
10,464,216
10,464,216
Other cash and cash equivalents 557,159 - 26,596 - - 962,148 1,545,903
Total assets 1,756,005 246,774 63,833 1,423,010 239,000 115,435,183 119,163,805
Liabilities in respect of insurance contracts and
non-yield-dependent investment contracts - - - - -
23,469,887
23,469,887
Liabilities in respect of insurance contracts and
yield-dependent investment contracts - - - - -
76,856,913
76,856,913
Liabilities in respect of deferred taxes - - - 50,567 - 847,237 897,804
Liability for employee benefits, net 14,035 - - - - 45,327 59,362
Liability in respect of current taxes - 20,422 - - - 43,022 63,444
Payables and credit balances 228,498 - - - - 2,224,353 2,452,851
Liabilities for bonds, ETNs, short ETNs,
composite ETNs and structured bonds - - - -
238,000
- 238,000
Financial liabilities 1,267,180 864,958 45,500 8,000 - 4,858,076 7,043,714
Total liabilities 1,509,713 885,380 45,500 58,567 238,000 108,344,815 111,081,975
Total exposure 246,292 (638,606) 18,333 1,364,443 1,000 7,090,368 8,081,830

8. Corporate Governance Aspects

8.1 Effectiveness of Internal Control over Financial Reporting and Disclosure

8.1.1 The Securities Regulations

Amendment No. 3 to the Securities Regulations (Periodic and Immediate Reports), 2009 (hereinafter - "ISOX"), which deals with internal controls over financial reporting and the disclosure thereof (hereinafter - the "Regulations"), was published in December 2009. The amendment enacts a number of changes aimed at improving the quality of financial reporting and disclosure by reporting corporations.

As from the publication date of the ISOX amendment, and as set out in the Company's previous Reports of the Board of Directors, the Company has acted and is acting on an ongoing basis to implement the required procedure in The Phoenix Group in accordance with the provisions of the ISOX amendment. In accordance with the provisions of the ISOX amendment, the Company opted to implement to the internal controls of all of its consolidated institutional entities the provisions of the circulars of the Commissioner of the Capital Market, Insurance and Savings applicable thereto - the Institutional Entities Circular 2009-9-10, "Management's Responsibility for Internal Controls over Financial Reporting"; Institutional Entities Circular 2010-9-6, "Management's Responsibility for Internal Controls over Financial Reporting - Amendment"; Circular 2010-9-7 "Internal Controls over Financial Reporting - Statements, Reports and Disclosures"; Circular 2012-9-5 "Internal Controls over Financial Reporting - Statements, Reports, Disclosures and Management's Responsibility for Internal Controls over Financial Reporting - Amendments"; and Circular 2015-9-15, "Internal Controls over Financial Reporting - Statements, Reports, Disclosures and Management's Responsibility for Internal Controls over Financial Reporting - Amendments" (hereinafter - "Management's Responsibility Circulars").

The reports and statements required in accordance with the ISOX amendment are attached below to the periodic financial statements, please see Part 5 - Report on the Effectiveness of Internal Controls over Financial Reporting and Disclosure.

The processes relating to the activities of institutional entities are also addressed in the Insurance Commissioner's Circulars, please see Section 8.1.2. below.

8.1.2 The Insurance Commissioner's Circulars

Alongside the process described in Section 8.1.1 above, The Phoenix Group's institutional entities apply the provisions of Management's Responsibility Circulars pertaining to controls and procedures regarding disclosure and internal controls over financial reporting of an institutional entity, and implement the procedures required in connection therewith, as described below; this is done in accordance with the stages and dates set out in the abovementioned circulars and in collaboration with external consultants engaged for that purpose. As part of this process, the Group's institutional entities adopted the internal control model of COSO - the Committee of Sponsoring Organization of the Treadway Commission - which is a generally accepted framework for assessment of internal controls.

Disclosure controls and procedures

Managements of the institutional entities, together with their CEOs and CFOs, assessed the effectiveness of the controls and procedures concerning the said institutional entities' disclosure in their financial statements as of the end of the period covered in this report. Based on this assessment, the CEOs and CFOs of the institutional entities in The Phoenix Group concluded that, as of the end of this period, the controls and procedures as to the institutional entities' disclosure are sufficiently effective for recording, processing, summarizing, and reporting the information that the institutional entities are required to disclose in their quarterly report in accordance with the provisions of the law and the reporting provisions set by the Commissioner of the Capital Market, Insurance, and Savings and on the date set out in these provisions.

Internal control over financial reporting

During the quarter ending June 30, 2021, no changes took place in the internal control over financial reporting of the Group's institutional entities that had a material effect, or is expected to have a material effect, on the institutional entities' internal control over financial reporting. Furthermore, the Group's institutional entities are improving and streamlining processes and/or internal controls and/or customer service.

The reports and statements relating to the relevant processes are attached to the financial statements of The Phoenix Group's institutional entities, in accordance with the provisions of Management's Responsibility Circulars.

9. Disclosure Provisions Relating to the Corporation's Financial Reporting

9.1 Events subsequent to the balance sheet date

For further details regarding events subsequent to the balance sheet date, please see Note 9 to the Financial Statements.

9.2 Dedicated disclosure for the Company's bondholders

Series/issuance date Bonds Series 3 Bonds Series 4 Bonds Series 5
Rating agency Midroog / Ma'alot Midroog / Ma'alot Midroog / Ma'alot
Rating as of the report
date
Aa3.il ilAA /- Aa3.il ilAA /- Aa3.il ilAA /-
Par value on issuance
date
NIS 272,191,000 NIS 391,384,000 NIS 822,616,000
Interest type Non-linked Non-linked CPI-linked
Nominal interest 2.22% The Bank of Israel's
variable quarterly interest
rate plus a 1.28% spread
0.44%
Effective interest rate on
issuance date
Approximates the
nominal interest
1.7% 0.55%
Listed on the TASE Yes Yes Yes
Principal payment dates 5 equal annual
installments of 16.66%
on July 31 of each of
the years 2022
through 2026, and one
installment of 16.7%
on July 31 2027.
2 equal annual
installments of 12% on
July 31 of each of the
years 2020 and 2021 and
4 equal annual
installments of 19% on
July 31 of each of the
years 2025 through 2028.
3 equal annual installments
of 4% on July 1 of each of
the years 2022 through
2024, one installment of
28% on May 1 2028, and 2
equal annual installments of
30% on May 1 of each of
the years 2029 through
2030.
Interest payment dates Semi-annual interest
on January 31 and July
31
Quarterly interest on
January 31, April 30, July
31, and October 31
Semi-annual interest on May
1 and November 1
Nominal p.v. as of
September 30, 2021
NIS 272 million NIS 338 million NIS 822 million
CPI-linked nominal p.v. as
of September 30, 2021
NIS 272 million NIS 338 million NIS 839 million
Carrying amount of
bonds' outstanding
balances as of September
30, 2021
NIS 271 million NIS 336 million NIS 826 million
Carrying amount of
interest payable as of
September 30, 2021
NIS 1 million NIS 0.8 million NIS 1.7 million
Market value as of
September 30, 2021 (*)
NIS 285 million NIS 342 million NIS 877 million
Series' materiality The series is material
as this term is defined
in Regulation
10(b)13(a) of the
Securities Regulations
(Periodic and
Immediate Reports),
1970.
The series is material as
this term is defined in
Regulation 10(b)13(a) of
the Securities Regulations
(Periodic and Immediate
Reports), 1970.
The series is material as this
term is defined in
Regulation 10(b)13(a) of
the Securities Regulations
(Periodic and Immediate
Reports), 1970.

(*) The market value includes interest accrued as of September 30, 2021.

Contractual restrictions and financial covenants

As part of the deed of trust of the Company's Series 3 Bonds, the Company undertook not to place a general floating charge on its assets as long as Series 3 bonds are not repaid in full, unless it obtained the bondholders' consent in advance and placed on that date a lien of the same rank in favor of Series 3 bondholders. Furthermore, with respect to Series 3 bonds, the Company assumed restrictions on distribution of dividends and expansion of the Bonds (Series 3); the Company also undertook to comply with financial covenants whereby its shareholders' equity will not fall below NIS 2.5 billion for two consecutive quarters, and that the Company's net financial debt to total assets ratio will not exceed 50% for two consecutive quarters. For further details, please see the Shelf Offering Report dated January 22 2018.

As part of the deed of trust of the Company's Series 4 bonds, the Company undertook not to place a general floating charge on its assets as long as Series 4 bonds are not repaid in full, unless it has obtained the bondholders' consent in advance and placed on that date a lien of the same rank in favor of Series 4 bondholders. Furthermore, with respect to Series 4 bonds, the Company assumed restrictions on distribution of dividends and expansion of the Bonds (Series 4); the Company also undertook to comply with financial covenants whereby its shareholders' equity will not fall below NIS 2.9 billion for two consecutive quarters, and that the Company's net financial debt to total assets ratio will not exceed 50% for two consecutive quarters. For further details, please see the Shelf Offering Report dated May 7 2019.

As part of the deed of trust of the Company's Series 5 Bonds, the Company undertook not to place a general floating charge on its assets as long as Series 5 bonds are not repaid in full, unless it has obtained the bondholders' consent in advance and placed on that date a lien of the same rank in favor of Series 5 bondholders.

Furthermore, with respect to Series 5 bonds, the Company assumed restrictions on dividend distribution; the Company also undertook to comply with financial covenants whereby its shareholders' equity will not fall below NIS 3.2 billion for two consecutive quarters, and that the Company's net financial debt to total assets ratio will not exceed 50% for two consecutive quarters. In addition, a mechanism for adjusting the rate of change in interest rate due to noncompliance with financial covenants was set: In the event that the Company's shareholders' equity falls below NIS 3.5 billion, the annual interest rate will increase by the rate set in Section 5.9 of the Deed of Trust. For further details, please see the shelf offering report dated February 20, 2020.

As of balance sheet date, the Company complies with the financial covenants described above. The net financial debt ratio as of September 30, 2021 was approximately 5% (including Series N bonds issued by The Phoenix Insurance through Phoenix Capital Raising), and the Company's shareholders' equity as per its separate financial statements as of September 30, 2021, was approximately NIS 9,087 million, which is higher than the above required shareholders' equity.

For further details – please see Note 26 to the Company's financial statements as of December 31, 2020.

The members of the Board of Directors thank the Company's management, employees and agents for their contribution to the Company.

Benjamin Gabbay Chairman of the Board of Directors

Eyal Ben Simon Chief Executive Officer

November 29, 2021

Condensed Consolidated Interim Financial Statements

Part 2

Table of Contents

Page
Review Report of the Independent Auditors

2-3
Condensed Consolidated Interim Statements of Financial Position

4-5
Condensed Consolidated Interim
Income Statements

6
Condensed Consolidated interim Statements of Comprehensive Income
7
Condensed Consolidated Interim Statements of Changes in Equity
8-12
Condensed Consolidated Interim Statements of Cash Flow
13-15
Notes to the Condensed Consolidated Interim Financial Statements
16-115
Appendix to the Condensed Consolidated Interim Financial Statements
116-119

Kost Forer Gabbay & Kasierer Menachem Begin Road 144A, Tel Aviv 6492102 Tel. +972-3-6232525 Fax +972-3-5622555 ey.com

Auditors' Review Report to the Shareholders of The Phoenix Holdings Ltd.

Introduction

We have reviewed the accompanying financial information of The Phoenix Holdings Ltd. and subsidiaries ("the Company"), the condensed consolidated statement of financial statement of financial position as of September 30, 2021 the related condensed consolidated statements of profit or loss, comprehensive income, changes in equity and cash flows for the nine and three months periods then ended. The Company's Board of Directors and management are responsible for the preparation and presentation of interim financial information for these interim periods in accordance with IAS 34, "Interim Financial Reporting", and are responsible for the disclosure requirements set by the Commissioner of the Capital Market, Insurance and Savings and in accordance with the Financial Services (Insurance) Supervision Law, 1981 and they are also responsible for preparing financial information for these interim periods under Chapter D of the Securities Regulations (Periodic and Immediate Reports), 1970, insofar as these regulations apply to a corporation that consolidates insurance companies. Our responsibility is to express a conclusion regarding the financial information for these interim periods based on our review.

We did not review the condensed interim financial information of certain subsidiaries, whose assets included in consolidation constitute approximately 1% of a total consolidated assets as of September 30, 2021 and whose revenues included in consolidation constitute approximately 1.1% and 2.9% of total consolidated revenues for the nine and three months periods then ended, respectively. Furthermore, we did not review the condensed interim financial information of certain companies accounted for at equity. The investment in which, at equity, amounted to approximately NIS 185,719 thousand as of September 30, 2021 and the Company's share of their earnings (losses) amounted to approximately NIS 24,030 thousand and NIS 17,043 thousand for the nine and three months periods then ended, respectively. The condensed interim financial information of those companies was reviewed by other auditors, whose review reports have been furnished to us, and our conclusion, insofar as it relates to financial information in respect of those companies, is based on the review reports of the other auditors.

Scope of Review

We conducted our review in accordance with Review Standard (Israel) 2410 of the Institute of Certified Public Accountants in Israel, "Review of Interim Financial Information Performed by the Independent Auditor of the Entity". A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit performed pursuant to Israeli GAAP and, as a result, does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

Conclusion

Based on our review and the review reports of other auditors, nothing has come to our attention that

causes us to believe that the accompanying interim financial information is not prepared, in all material respects, in accordance with IAS 34 and in accordance with the disclosure requirements prescribed by the Commissioner of the Capital Market, Insurance and Savings, pursuant to the Financial Services Supervision Law (Insurance), 1981.

In addition to that which is stated in the previous paragraph, based on our review and the review reports of other auditors, nothing has come to our attention that causes us to believe that the abovementioned financial information does not comply, in all material respects, with the disclosure provisions of Chapter D of the Israel Securities Regulations (Periodic and Immediate Reports), 1970, insofar as these regulations apply to a corporation consolidating insurance companies.

Emphasis of matter

Without qualifying the above conclusion, we draw attention to Note 7 to the financial statements regarding exposure to contingent liabilities.

Tel Aviv, Kost Forer Gabbay & Kasierer November 29, 2021 Certified Public Accountants

Sep. 30, 2021
Sep. 30, 2020
Unaudited
Note
NIS thousand
Dec. 31, 2020
Audited
Assets
Intangible assets
4
2,683,457
1,794,660
2,016,668
Deferred tax assets
59,221
43,521
55,104
Deferred acquisition costs
1,938,227
1,716,704
1,712,630
Property, plant & equipment
854,057
803,857
861,865
Investments in associates
4B
578,949
749,981
756,869
Investment property in respect of yield-dependent
contracts
1,982,330
1,758,996
1,839,576
Investment property - other
1E
1,083,581
2,665,173
2,728,710
Reinsurance assets
2,710,526
2,479,189
2,531,659
Credit for purchase of securities
473,000
347,000
403,000
Current tax assets
54,076
35,987
6,422
Receivables and debit balances
615,325
449,032
529,792
Premiums collectible
737,969
706,264
651,825
Credit assets in respect of factoring, clearing and
financing
4B, 5C
2,134,463
-
-
Held-for-sale assets of disposal group
1E
1,872,096
-
-
Financial investments in respect of yield-dependent
contracts
5A
76,032,702
59,584,985
65,570,447
Assets for holders of bonds, ETFs, short ETFs,
composite ETNs, deposit certificates and structured
bonds.
210,000
252,000
239,000
Other financial investments:
Liquid debt assets
7,658,265
8,332,948
8,095,468
Illiquid debt assets
13,810,971
13,730,982
14,007,189
Shares
2,502,377
1,652,366
1,899,993
3,893,833
2,743,784
Other
3,247,469
27,865,446
26,460,080
Total other financial investments
5B
27,250,119
Cash and cash equivalents in respect of yield
dependent contracts
12,603,655
10,063,324
10,464,216
2,398,980
1,709,539
Other cash and cash equivalents
1,545,903
136,888,060
111,620,292
Total assets
119,163,805
Total assets in respect of yield-dependent
90,808,508
71,617,260
contracts
78,034,084

As of
Sep. 30, 2021 Dec. 31, 2020
Unaudited Audited
Note
Equity
Share capital 310,215 309,951 309,951
Premium and capital reserves in respect of shares 845,812 826,010 833,592
Treasury shares 8 M (99,769) - (26,411)
Capital reserves 1,117,973 700,952 913,036
Retained earnings 6,913,182 5,290,820 5,939,754
Total equity attributed to the Company's
shareholders
9,087,413 7,127,733 7,969,922
Non-controlling interests 271,910 134,471 111,908
Total equity 9,359,323 7,262,204 8,081,830
Liabilities
Liabilities in respect of insurance contracts and non
yield-dependent investment contracts
24,694,118 23,405,142 23,469,887
Liabilities in respect of insurance contracts and yield
dependent investment contracts
89,280,728 71,098,973 76,856,913
Liabilities in respect of deferred taxes 837,506 653,631 897,804
Liability for employee benefits, net 60,927 54,624 59,362
Liability in respect of current taxes 25,852 18,815 63,444
Payables and credit balances 2,642,763 2,192,524 2,452,851
Held-for-sale liabilities of disposal group (please see
Note 1E)
1E, 4A 904,542 - -
Liabilities in respect of bonds, ETFs, short ETNs,
composite ETNs, deposit certificates and structured
bonds
208,000 250,000 238,000
Financial liabilities 4B,
5D
8,874,301 6,684,379 7,043,714
Total liabilities 127,528,737 104,358,088 111,081,975
Total equity and liabilities 136,888,060 111,620,292 119,163,805

Eli Schwartz Eyal Ben Simon Benjamin Gabbay Executive Vice President, CFO Chief Executive Officer Chairman of the Board of

Directors

Date the financial statements were approved: November 29, 2021

For the nine months ended
September 30
For the three months
ended September 30
For the year
ended
December 31
2021 2020 2021 2020 2020
Audited
Premiums earned, gross 8,198,838 7,800,186 2,837,418 2,551,986 10,382,652
Premiums earned by reinsurers 987,866 1,002,469 340,633 324,262 1,328,978
Premiums earned - retention 7,210,972 6,797,717 2,496,785 2,227,724 9,053,674
Gains (losses) on investments, net and
finance income
10,000,420 (846,935) 1,856,087 3,333,706 5,479,706
Income from management fees (see
Note 4A)
1,419,051 787,006 403,500 260,024 1,357,189
Income from fees and commissions 513,328 416,063 174,657 140,825 556,051
Income from other financial services 115,000 125,000 39,000 35,000 159,000
Income from factoring and clearing
(see Note 4B)
24,959 - 24,959 - -
Other income 280,993 42,782 17,642 9,487 131,846
19,564,723 7,321,633 5,012,630 6,006,766 16,737,466
Total income
Payments and change in liabilities in
respect of insurance contracts and
investment contracts, gross
15,577,258 4,780,090 3,741,452 4,996,650 12,529,564
Reinsurers' share in payments and in
changes in liabilities in respect of
insurance contracts
544,829 644,547 237,138 158,802 826,690
Payments and change in liabilities in
respect of insurance contracts and
investment contracts - retention
15,032,429 4,135,543 3,504,314 4,837,848 11,702,874
Fees and commissions, marketing
expenses and other purchase
expenses
1,251,205 1,321,440 434,876 434,243 1,750,103
General and administrative expenses 1,215,914 971,299 427,171 323,771 1,360,028
Other expenses 54,056 26,680 26,133 5,530 54,885
Finance expenses 160,213 115,577 56,780 60,651 146,509
Total expenses 17,713,817 6,570,539 4,449,274 5,662,043 15,014,399
Company's share in the net results of
investees
48,362 20,606 25,136 (276) 39,697
Profit before taxes on income 1,899,268 771,700 588,492 344,447 1,762,764
Taxes on income 506,971 220,160 147,549 96,552 553,829
1,392,297 551,540 440,943 247,895 1,208,935
Profit
Attributed to:
The Company's shareholders 1,351,766 520,924 423,514 238,275 1,169,023
Non-controlling interests 40,531 30,616 17,429 9,620 39,912
Profit 1,392,297 551,540 440,943 247,895 1,208,935
Earnings per share attributable to
the Company's shareholders (in
NIS):
Basic earnings per share
Earnings per ordinary share of NIS 1
par value (NIS)
5.33 2.03 1.63 0.93 4.57
Diluted earnings per share
Earnings per ordinary share of NIS 1
par value (NIS)
5.26 2.03 1.60 0.93 4.57

For the nine months ended
September 30
For the three months ended
September 30
For the year
ended
December 31
2021 2020 2021 2020 2020
Unaudited Unaudited Audited
NIS thousand
Profit
Other comprehensive income
(loss):
1,392,297 551,540 440,943 247,895 1,208,935
Amounts that will be or that
have been reclassified to
profit or loss when specific
conditions are met
Net change in fair value of
financial assets classified as
available for sale, carried to
capital reserves
784,837 (55,526) 88,713 217,048 455,703
Net change in fair value of
financial assets classified as
available for sale, carried to the
income statement
Impairment loss of financial
assets classified as available for
sale, carried to the income
statement
(550,538)
90,815
(305,394)
308,680
(157,120)
49,779
(117,448)
21,083
(516,761)
324,220
Company's share in other
comprehensive income (loss),
net, of equity-accounted
companies
(8,190) 6,711 (5,695) 5,177 (3,412)
Tax effect (111,455) 17,438 5,202 (41,139) (89,697)
Total components of net other
comprehensive income (loss)
subsequently reclassified to
profit or loss
205,469 (28,091) (19,121) 84,721 170,053
Amounts that shall not be
subsequently reclassified to
profit or loss
Revaluation of property, plant and
equipment
- 1,621 - - 17,314
Actuarial loss in respect of defined
benefit plans
- - - - 497
Tax effect
Total components of other
comprehensive income, net, that
shall not be subsequently
-
-
(373)
1,248
-
-
-
-
(4,190)
13,621
reclassified to profit or loss
Total other comprehensive
205,469 (26,843) (19,121) 84,721 183,674
income (loss), net
Total comprehensive income
for the period
1,597,766 524,697 421,822 332,616 1,392,609
Attributed to:
The Company's shareholders 1,557,235 494,081 404,393 322,996 1,352,697
Non-controlling interests 40,531 30,616 17,429 9,620 39,912
Comprehensive income 1,597,766 524,697 421,822 332,616 1,392,609

Attributed to Company's shareholders
Premium
and
capital
reserves
in
respect
Share
of
capital
shares
Treasury
shares
Capital
reserve
from
transactions
with non
Retained
controlling
earnings
interests
Capital
reserve
from
Capital
transaction
reserve
with
from
controlling
share
shareholder
based
-
bonus
payment
Principal
from
Revaluation
translation
differences
Capital
reserve in
respect of
available
for-sale
assets
Total Non
controlling
interests
Total
equity
NIS thousand
Balance on January 1, 2021 (audited)
Net income
309,951
-
833,592
-
(26,411)
-
5,939,754
1,351,766
(43,622)
-
11,000
-
44,943
-
114,614
-
(23,338)
-
809,439
-
7,969,922
1,351,766
111,908
40,531
8,081,830
1,392,297
Other comprehensive income (loss) - - - - - - - - (8,190) 213,659 205,469 - 205,469
Total comprehensive income (loss)
Share-based payment
-
-
-
10,176
-
-
1,351,766
-
-
-
-
-
-
6,922
-
-
(8,190)
-
213,659
-
1,557,235
17,098
40,531
-
1,597,766
17,098
Dividend paid to non-controlling
interests
Purchase of treasury shares (see Note
- - - - - - - - - - - (7,889) (7,889)
8L)
Commencement of consolidation
- - (73,358) - - - - - - - (73,358) (73,358)
(please see Note 4) - - - - - - - - - - - 123,876 123,876
Exercise of employee options
Transfer from revaluation reserve in
respect of revaluation of property,
plant and equipment, at the
264 2,044 - - - - (2,308) - - - - - -
depreciation amount
Cash dividend (see Note 8J)
-
-
-
-
-
-
1,662
(380,000)
-
-
-
-
-
-
(1,662)
-
-
-
-
-
-
(380,000)
-
-
-
(380,000)
Allocation of shares of a consolidated
subsidiary to minority interests
- - - - (3,484) - - - - - (3,484) 3,484 -
As of September 30, 2021
(unaudited)
310,215 845,812 (99,769) 6,913,182 (47,106) 11,000 49,557 112,952 (31,528) 1,023,098 9,087,413 271,910 9,359,323

Attributed to Company's shareholders
Share
capital
Premium
and capital
reserves in
respect of
shares
Retained
earnings
Capital
reserve from
transactions
with non
controlling
interests
Capital
reserve from
transaction
with
controlling
shareholder -
bonus
Capital
reserve
from
share
based
payment
Revaluation
reserve
Principal
from
translation
differences
Capital
reserve in
respect of
available
for-sale
assets
Total Non
controlling
interests
Total equity
NIS thousand
Balance on January 1,
2020 (audited)
309,951 830,437 4,768,261 (43,622) 11,000 40,047 103,463 (19,926) 635,974 6,635,585 106,939 6,742,524
Net income - - 520,924 - - - - - - 520,924 30,616 551,540
Other comprehensive
income (loss)
- - - - - - 1,248 6,711 (34,802) (26,843) - (26,843)
Total comprehensive
income (loss)
- - 520,924 - - - 1,248 6,711 (34,802) 494,081 30,616 524,697
Share-based payment - (4,427) - - 2,494 - - - (1,933) - (1,933)
Dividend paid to non
controlling interests
- - - - - - - - - - (3,084) (3,084)
Transfer from
revaluation reserve in
respect of revaluation
of property, plant and
equipment, at the
depreciation amount
- - 1,635 - - - (1,635) - - - - -
As of September 30,
2020 (unaudited)
309,951 826,010 5,290,820 (43,622) 11,000 42,541 103,076 (13,215) 601,172 7,127,733 134,471 7,262,204

Attributed to Company's shareholders
Share
capital
Premium
and
capital
reserves
in respect
of shares
Treasury
shares
Retained
earnings
Capital
reserve
from
transactions
with non
controlling
interests
Capital
reserve
from
transaction
with
controlling
shareholder
-
bonus
Capital
reserve
from
share
based
payment
Revaluation
reserve
Principal
from
translation
differences
Capital
reserve in
respect of
available
for-sale
assets
Total Non
controlling
interests
Total
equity
NIS thousand
Balance on July 1,
2021 (unaudited)
Net income
Other comprehensive
310,059
-
839,186
-
(93,271)
-
6,489,114
423,514
(43,622)
-
11,000
-
48,194
-
113,506
-
(25,833)
-
1,036,524
-
8,684,857
423,514
249,162
17,429
8,934,019
440,943
loss - - - - - - - - (5,695) (13,426) (19,121) - (19,121)
Total comprehensive
income (loss)
Share-based payment
-
-
-
5,538
-
-
423,514
-
-
-
-
-
-
2,607
-
-
(5,695)
-
(13,426)
-
404,393
8,145
17,429
-
421,822
8,145
Dividend to non
controlling interests
Purchase of treasury
- - - - - - - - - - - (340) (340)
shares (see Note 8L)
Commencement of
- - (6,498) - - - - - - - (6,498) - (6,498)
consolidation (please
see Note 4)
Exercise of employee
- - - - - - - - - - - 2,175 2,175
options
Allocation of shares of
a consolidated
subsidiary to minority
156 1,088 - - - - (1,244) - - - - - -
interests
Transfer from
revaluation reserve
in respect of
revaluation of
property, plant and
equipment, at the
- - - - (3,484) - - - - - (3,484) 3,484 -
depreciation amount - - - 554 - - - (554) - - - - -
As of September 30,
2021 (unaudited)
310,215 845,812 (99,769) 6,913,182 (47,106) 11,000 49,557 112,952 (31,528) 1,023,098 9,087,413 271,910 9,359,323

The Phoenix Holdings Ltd. 2-10

Attributed to Company's shareholders
Share
capital
Premium
and
capital
reserves
in respect
of shares
Retained
earnings
Capital
reserve from
transactions
with non
controlling
interests
Capital
reserve from
transaction
with
controlling
shareholder
-
bonus
Capital
reserve
from
share
based
payment
Revaluation
reserve
Principal
from
translation
differences
Capital
reserve in
respect of
available
for-sale
assets
Total Non
controlling
interests
Total equity
NIS thousand
Balance on July 1, 2020
(unaudited)
Net income
309,951
-
823,281
-
5,052,000
238,275
(43,622)
-
11,000
-
41,623
-
103,621 (18,392)
-
521,628
-
6,801,090
238,275
125,014
9,620
6,926,104
247,895
Other comprehensive income - - - - - - - 5,177 79,544 84,721 - 84,721
Total comprehensive income - - 238,275 - - - - 5,177 79,544 322,996 9,620 332,616
Share-based payment
Dividend to non-controlling
interests
Transfer from revaluation
reserve in respect of
revaluation of property,
plant and equipment, at the
depreciation amount
- 2,729 - - - 918 - - - 3,647 - 3,647
- - - - - - - - - - (163) (163)
- - 545 - - - (545) - - - - -
As of September 30, 2020
(unaudited)
309,951 826,010 5,290,820 (43,622) 11,000 42,541 103,076 (13,215) 601,172 7,127,733 134,471 7,262,204

-

Attributed to Company's shareholders
Share
capital
Premium
and
capital
reserves
in
respect
of shares
Treasury
shares
Retained
earnings
Capital
reserve from
transactions
with non
controlling
interests
Capital
reserve from
transactions
with
controlling
shareholders
Capital
reserve
from
share
based
payment
Revaluation
reserve
Principal
from
translation
differences
Capital
reserve in
respect of
available
for-sale
assets
Total Non
controlling
interests
Total equity
NIS thousand
Balance on January 1,
2020 (audited)
Net income
Other comprehensive
income (loss)
309,951
-
-
830,437
-
-
-
-
-
4,768,261
1,169,023
290
(43,622)
-
-
11,000
-
-
40,047
-
-
103,463
-
13,331
(19,926)
-
(3,412)
635,974
-
173,465
6,635,585
1,169,023
183,674
106,939
39,912
-
6,742,524
1,208,935
183,674
Total comprehensive
income (loss)
Transfer from
revaluation reserve
in respect of
revaluation of
property, plant, and
- - - 1,169,313 - - - 13,331 (3,412) 173,465 1,352,697 39,912 1,392,609
equipment, at the
depreciation amount
- - - 2,180 - - - (2,180) - - - - -
Share-based payment - 3,155 - - - - 4,896 - - - 8,051 - 8,051
Dividend paid to non
controlling interests
Acquisition of
- - - - - - - - - - - (31,971) (31,971)
treasury shares
Acquisition of non
- - (26,411) - - - - - - - (26,411) - (26,411)
controlling interests - - - - - - - - - (3,000) (3,000)
Commencement of
consolidation
- - - - - - - - - - - 28 28
Balance on December
31, 2020 (audited)
309,951 833,592 (26,411) 5,939,754 (43,622) 11,000 44,943 114,614 (23,338) 809,439 7,969,922 111,908 8,081,830

For the nine months ended
September 30
For the three months
ended September 30
For the year
ended
December 31
2021 2020 2021 2020 2020
Unaudited Audited
Appendix
Cash flows from operating activities
Net income for the period 1,392,297 551,540 440,943 247,895 1,208,935
Adjustments required to present
cash flows from operating
activities
(a) 2,123,826 3,760,056 1,171,717 494,800 3,562,529
Net cash provided by operating
activities
3,516,123 4,311,596 1,612,660 742,695 4,771,464
Cash flows from investing activities
Purchase of property, plant and
equipment
(45,191) (79,011) (15,736) (10,959) (137,587)
Proceeds from disposal of property,
plant and equipment
- - - - 1,158
Investment in associates (21,184) (42,523) (2,686) (10,248) (44,845)
Dividend from associates 19,146 11,503 1,022 6,263 13,089
Receipt (repayment) of a loan from
an associate
90 (534) - (152) (8,173)
Acquisition of companies
consolidated for the first time (*)
(b) (471,938) (39,958) (14,062) - (86,665)
Acquisition of minority interest in a
consolidated subsidiary
- - - - (3,000)
Proceeds from disposal of
investment in an associate
24,897 19,747 24,897 302 19,746
Acquisition and capitalization of
intangible assets costs
(184,499) (152,723) (78,924) (54,526) (233,430)
Disposal of intangible assets 55,329 - 55,329 - -
Net cash used in investing activities (623,350) (283,499) (30,160) (69,320) (479,707)
Cash flows from financing activities
Dividend to shareholders (380,000) - - - -
Acquisition of Company shares (73,358) - (6,498) - (26,411)
Change in liability for REPO, net 2,552 338,006 (1,203) (13,471) 388,837
Change in short term credit from
banks, net
92,000 (10,000) 83,000 11,000 (21,000)
Repayment of financial liabilities (187,968) (479,102) (184,269) (360,791) (479,024)
Repayment of lease liability
principal
(31,543) (30,631) (16,707) (10,096) (41,646)
Assumption of financial liability 691,304 585,433 342,847 367,922 585,433
Dividend to non-controlling interests
in a consolidated subsidiary
(7,889) (3,084) (340) (163) (31,971)
Repayment of contingent liability in
respect of a put option to non
controlling interests
(5,355) - - - -
Net cash provided by (used in)
financing activities
99,743 400,622 216,830 (5,599) 374,218
Increase in cash and cash
equivalents
2,992,516 4,428,719 1,799,330 667,776 4,665,975
Balance of cash and cash
equivalents at beginning of period
(c) 12,010,119 7,344,144 13,203,305 11,105,087 7,344,144
Balance of cash and cash
equivalents at end of period
(c) 15,002,635 11,772,863 15,002,635 11,772,863 12,010,119

(*) For further information, please see Note 4.

For the nine months
ended September 30
For the three months
ended September 30
For the year
ended
December 31
2021 2020 2021 2020 2020
Unaudited Audited
NIS thousand
Adjustments required to present cash flows from
operating activities:
Items not involving cash flows
Losses (gains), net on financial investments in
respect of insurance contracts and yield-dependent
investment contract (8,352,232) 1,306,789 (1,280,331) (3,037,167) (4,356,557)
Change in fair value of investment property in
respect of yield-dependent contracts (29,672) 36,039 (29,672) 22,183 (25,857)
Losses (gains), net on other financial investments
Liquid debt assets (271,423) (131,391) (56,099) (85,701) (166,427)
Illiquid debt assets (676,647) (439,061) (223,280) (185,283) (581,800)
Shares (445,496) 167,878 (239,118) (31,065) 24,735
Other (42,168) (3,850) 3 1,875 (228,807)
Depreciation and amortization 256,208 220,561 93,075 79,754 300,140
Loss from disposal of property, plant and equipment 80 1,279 67 1,273 -
Change in fair value of investment property (51,903) 22,971 (15,525) 15,921 (53,004)
Change in provision for impairment of property, plant
and equipment (262) (11,763) 580 - (7,957)
Capital gain on disposal of an investment in an
associate (*) (249,646) - (8,871) - (67,268)
Change in financial liabilities (221,034) 537,637 (209,648) 74,359 853,786
Income tax expenses 506,971 220,160 147,549 96,552 553,829
Company's share in the results of associates, net (48,362) (20,606) (25,136) 276 (39,697)
Payroll expenses in respect of share-based payment 6,922 2,494 2,607 918 4,896
Changes in other balance sheet line items, net:
Change in liabilities in respect of non-yield
dependent insurance contracts 1,224,231 212,952 397,075 17,114 277,697
Change in liabilities in respect of yield-dependent
contracts 12,423,815 8,096 3,117,431 3,268,125 5,766,036
Change in liabilities for bonds, ETFs (30,000) (32,000) (20,000) (20,000) (44,000)
Change in financial investments for holders of ETFs,
certificates of deposit 29,000 32,000 19,000 19,000 45,000
Change in credit assets in respect of factoring,
clearing and financing 149,068 - 149,068 - -
Change in deferred acquisition costs (206,550) 16,843 (67,819) 7,317 20,917
Change in reinsurance assets (178,867) (131,468) (104,537) 65,743 (183,938)
Change in liabilities for employee benefits, net (5,318) 2,071 (21,291) (9,676) 7,306
Change in accounts receivable, debit balances and
collectible premiums (175,778) 47,634 43,673 35,177 28,325
Change in payables and credit balances 166,740 43,073 87,268 151,846 306,867
Change in credit for purchase of securities (70,000) (40,000) 5,000 (22,000) (96,000)
Revaluation of loans granted to associates (3,353) (985) (591) (255) (1,938)
Financial investments and investment property in
respect of insurance contracts and yield-dependent
investment contracts:
Acquisition of real estate properties (113,082) (240,970) (13,740) (21,757) (259,654)
Sales (acquisitions), net of financial investments (2,110,023) 3,413,141 (638,017) 426,375 3,091,025
Financial investments and other investment property:
Sales (acquisitions), net of financial investments 1,245,777 (1,289,312) 288,842 (257,563) (1,264,985)
Acquisition of real estate properties (63,012) (140,788) (6,867) (15,562) (128,350)
Cash paid and received during the period for:
Taxes paid (728,317) (191,618) (219,381) (104,287) (354,687)
188,159 142,250 402 1,308 142,896
Taxes received
Total cash flows provided by operating activities 2,123,826 3,760,056 1,171,717 494,800 3,562,529

(*) For further details, please see Note 4B.

For the nine months
ended September 30
For the three months
ended September 30
For the year
ended
December 31
2021 2020 2021 2020 2020
Unaudited Audited
NIS thousand
(b) Acquisition of companies consolidated for the first
time
Assets and liabilities of the consolidated companies
as of acquisition date:
Working capital (excluding cash and cash
equivalents)
36,717 (2,011) 4,638 - (4,288)
Encumbered cash and cash equivalents for bond
holders
(19,047) - - - -
Other financial investments (44,915) - - - -
Credit assets in respect of factoring, clearing and
financing
(2,283,531) - - - -
Property, plant and equipment, net (45,465) (24) (360) - (10,710)
Goodwill arising from acquisition (411,006) (22,000) (5,659) - (154,549)
Intangible assets (334,538) (15,923) (23,986) - (83,796)
Deferred taxes 37,513 - 2,545 - 22,012
Minority interests
Accounts payable in respect of acquisition of
123,876 - 2,175 - 28
consolidated companies 271 - - - -
Disposal of investment in an associate 342,532 - 2,270 - 78,677
Financial liability 2,055,394 - - - 12,309
Loan from parent company 50,000 - - - 46,911
Liabilities for employee benefits
Liability for payment in respect of acquisition of an
10,626 - 167 - -
investee 9,635 - 4,148 - 6,741
(471,938) (39,958) (14,062) - (86,665)
(c) Cash and cash equivalents
Balance of cash and cash equivalents at beginning of
period:
Other cash and cash equivalents 1,545,903 1,731,709 2,104,978 1,919,512 1,731,709
Cash and cash equivalents in respect of yield
dependent contracts
10,464,216 5,612,435 11,098,327 9,185,575 5,612,435
12,010,119 7,344,144 13,203,305 11,105,087 7,344,144
Balance of cash and cash equivalents at end of
period:
Other cash and cash equivalents 2,398,980 1,709,539 2,398,980 1,709,539 1,545,903
Cash and cash equivalents in respect of yield
dependent contracts
12,603,655 10,063,324 12,603,655 10,063,324 10,464,216
15,002,635 11,772,863 15,002,635 11,772,863 12,010,119
(d) Breakdown of amounts included in operating
activities
Interest paid 3,001 5,151 1,780 436 1,611
Interest received 496,483 443,606 107,746 128,418 608,612
Dividend received 41,745 17,781 17,618 5,151 32,215
(d) Material non-cash activities
Recognition of right-of-use asset against a lease
liability
(33,830) (8,011) (20,510) (3,192) (8,383)
Appreciation (impairment) of available-for-sale assets
against a capital reserve
325,114 (52,240) (18,628) 120,683 263,162
Appreciation (impairment) of deferred taxes in
respect of available for sale assets against a capital
reserve (111,455) 17,438 5,202 (41,139) (89,697)

NOTE 1 - GENERAL

A. The Phoenix Holdings Ltd. (hereinafter - the "Company") is an Israeli resident company incorporated in Israel, whose official address is 53 Derech Hashalom St., Givatayim, Israel. These financial statements were prepared in condensed format as of September 30, 2021 and for the nine-month and three-month periods then ended (hereinafter - the "Condensed Consolidated Interim Financial Statements"). These financial statements should be read in conjunction with the Company's annual financial statements as of December 31, 2020 and for the year then ended and the accompanying notes (hereinafter - the "Consolidated Annual Financial Statements").

B. Definitions

The Company The Phoenix Holdings Ltd.
-
The Phoenix
Insurance
The Phoenix
The Phoenix Insurance Company Ltd., a wholly
-owned
-
subsidiary of the Company.
The Phoenix Investments and Finances Ltd., a wholly-owned
Investments subsidiary of the Company.
Excellence Excellence Investments Ltd., a wholly
-owned subsidiary of
-
The Phoenix Investments Ltd.
The Phoenix Pension
and Provident Fund
The Phoenix Pension and Provident Fund Ltd. (formerly The
-
Phoenix Excellence Pension and Provident Funds Ltd.), a
wholly-owned subsidiary of the Company.
Halman Aldubi Halman Aldubi Investment House Ltd. is a wholly
-owned
-
subsidiary of the Company. For further details, please see
Note 4A.
Halman Aldubi Halman Aldubi Provident and Pension Funds Ltd. is a wholly
Provident owned subsidiary of Halman Aldubi.
Gama Gama Management and Clearing Ltd., a subsidiary in which
The Phoenix Investments is a controlling shareholder. For
further information regarding gaining control, please see
Note 4B.
The Phoenix Capital The Phoenix Capital Raising (2009) Ltd., a wholly-owned
Raising subsidiary of The Phoenix Insurance.
Belenus Lux S.a.r.l The controlling shareholder, held indirectly by Centerbridge
Partners LP and Gallatin Point Capital LLC (hereinafter - the
"Funds"). The said control is jointly held with Leolin Lux
S.a.r.l, a sister company of Belenus.
Ad 120 Ad 120 Residence Centers for Senior Citizens Ltd. is a
wholly-owned subsidiary of The Phoenix Insurance. For
further details regarding the sale of Ad 120, please see
Section E below.
The Phoenix The Phoenix Insurance Agency 1989 Ltd. -
a company
Agencies wholly-owned by the Company.
Phoeniclass Phoeniclass Ltd., a subsidiary of The Phoenix Investments,
holds approximately 67% of Phoeniclass's share capital.

NOTE 1 - GENERAL (CONT.)

C. Transfer of The Phoenix Pension and Provident's shares

On December 30, 2019, the Board of Directors of The Phoenix Insurance approved the distribution of the shares of The Phoenix Pension and Provident, constituting approximately 100% of the issued and paid-up share capital of The Phoenix Pension and Provident as dividend in kind to the Company. The actual distribution of the dividend is subject to approval by the Israel Tax Authority and the Capital Market, Insurance and Savings Authority. During 2020, the Capital Market Authority received approval to carry out the distribution. On June 1, 2021, the Israel Tax Authority gave its approval. Consequently, The Phoenix Insurance executed the distribution on June 30, 2021. The balance of the investment as of the distribution date is approximately NIS 656 million. For further information, please see the Company's immediate report dated June 6, 2021 (Ref. No. 2021-01-035731).

D. Acquisition of Halman Aldubi Investment House Ltd.

On December 7, 2020, the Company entered into a merger agreement with Halman Aldubi. Under the merger agreement, a reverse triple merger was carried out, with Halman Aldubi becoming a privately-held company wholly owned by the Company. The consideration of the transaction is approximately NIS 275 million. On February 28, 2021, upon meeting the conditions precedent, the merger was completed, and beginning in March 31, 2021, Halman Aldubi is consolidated in the Group's financial statements. For further details regarding the transaction, please see Section G below and Note 4A, "Business Combinations".

E. Sale of control stake in Ad 120

In January 2021, The Phoenix Insurance's Board of Directors decided to examine the possibility of selling its control stake in Ad 120, as part of the execution of the Company's multi-year strategic plan.

On September 19, 2021, The Phoenix Insurance entered into an agreement with Shapir Housing and Building Ltd. - a wholly owned subsidiary of Shapir Engineering and Industry Ltd. (hereinafter - the "Acquirer") - for the sale of control over Ad 120. The sale agreement reflects a valuation of NIS 1,350 million for Ad 120.

According to the said agreement, the Acquirer will acquire approximately 44% of Ad 120 in exchange for a cash payment of NIS 600 million; this amount will bear a non-linked annual interest of 3% until the transaction completion date.

In addition to the acquisition of the shares, the Acquirer will sell land plots it owns to Ad 120, according to a valuation of NIS 245 million; in consideration for these land plots, the Acquirer will be allotted new shares in Ad 120, such that after completing the acquisition of the new shares, the Acquirer will hold 53% of Ad 120.

The land purchase agreements include a consideration adjustment mechanism, as well as a development fee for improving the land plots for the Acquirer; these amounts will be paid by Ad 120.

On October 14, 2021, the Israel Competition Authority gave its approval for the said sale of the control stake.

On October 27, 2021, after all the conditions precedent for its completion were met, the sale transaction was completed.

For further details, please see the immediate reports dated August 1, 2021 (Ref. No.: 2021-01-059806), September 22, 2021 (Ref. No.: 2021-01-147942), October 14, 2021 (Ref. No.: 2021-01-088000) and October 27, 2021 (Ref. No.: 2021-01-091774).

NOTE 1 - GENERAL (CONT.)

E. Sale of control stake in Ad 120 (cont.)

The Company estimates the expected profit from the sale of control over Ad 120 to be NIS 388 million before tax and NIS 270 million after tax.

Accordingly, as of the report date, the Company has classified the assets and liabilities of Ad 120 as held-for-sale assets and liabilities.

The balance of held-for-sale assets amounts to NIS 1,872 million, and the balance of heldfor-sale liabilities amounts to NIS 905 million.

As of the second quarter of 2020, the Company attributes the results of Ad 120 to the life insurance and long-term savings segment and to the health insurance segment.

In accordance with the circular regarding the Measurement of Liabilities - Liability Adequacy Test (LAT) Reserve, the Company recognizes the excess value of illiquid assets against the LAT reserve.

Following the completion of the sale transaction in October as detailed above, in the current quarter, The Phoenix Insurance presents the investment in Ad 120 in the separate financial statements as a held-for-sale company; therefore, and in accordance with the said circular, the Company recognized the excess fair value against the long-term care LAT reserve in the amount of NIS 120 million before tax, stated under the health insurance segment.

In the fourth quarter, subsequent to the completion of the said transaction, the Company is expected to recognize an additional profit, which is not attributed to long-term care insurance, totaling NIS 268 million before tax. This profit will be stated under the life insurance and long-term savings segment and under the health insurance segment.

In addition, as a result of the aforesaid, the Company increased - for the periods of 9 months and 3 months ended on September 30, 2021 - the tax reserve by approximately NIS 45 million and NIS 18 million, respectively. As a result, the balance of the tax reserve for the investment in Ad 120 as of September 30, 2021 is approximately NIS 79 million.

F. Gama - IPO and assuming control

In June 2021, Gama issued a supplementary notice, following the Supplementary Prospectus for of the sale offer and initial public offering of shares (hereinafter - the "Offering"), and listing of Gama shares on the TASE, which was published by Gama on May 31, 2021 (the Prospectus together with the Supplementary Notice will be hereinafter referred to as the "Prospectus"). Simultaneously with the execution of the Offering in accordance with the Prospectus, The Phoenix Investments purchased additional Gama shares (hereinafter - the "Purchased Shares"), such that after the Offering and the acquisition of the Purchased Shares, The Phoenix Investments holds approximately 61.6% of Gama's issued and paid-up share capital and voting rights therein (approximately 60% on a fully diluted basis) and became the controlling shareholder in Gama. In exchange for the Purchased Shares, The Phoenix Investments paid a total of NIS 124 million. Following the execution of the Offering and the acquisition of the Purchased Shares, in Q2 the Company recorded a one-off post-tax profit of NIS 220 million, net of issuance expenses, as a result of becoming the controlling shareholder in Gama. For further details, please see Note 4B and the Company's report dated June 16, 2021 (Ref. No. 2021-01-039979).

NOTE 1 - GENERAL (CONT.)

G. Merger of Halman Aldubi Provident into The Phoenix Pension and Provident

As part of the process of merging Halman Investment House into the Company, which was approved in December 2020, on October 1, 2021, the merger of Halman Aldubi Provident into The Phoenix Pension and Provident was completed, subject to conditions precedent, including approval by the Capital Market Commissioner and the Registrar of Companies.

Upon completion of the merger, the older provident funds and pension funds managed by Halman Aldubi Provident were transferred to the management of The Phoenix Pension and Provident, as were the provident funds and investment tracks of the transferred provident funds. As part of the said merger, the Company allotted Halman Aldubi Investment House 1.3 million shares, which constitute 16% of the investment in The Phoenix Pension and Provident, post-merger.

As of October 1, 2021, the Company directly holds a 84% stake of The Phoenix Pension and Provident and another 16% through its investment in Halman Aldubi Investment House.

H. Transfer of Phoeniclass from The Phoenix Investments to The Phoenix Insurance

Phoeniclass, a privately-held company, signed an agreement with Kibbutzim College for the purchase of land zoned for construction and for the sale of 450 residential units in Tel Aviv. As of the report publication date, 67% of the share capital of Phoeniclass is held by The Phoenix Investments and 33% of the share capital of Phoeniclass is held by a partner. The Phoenix Investments and the partner have an agreement governing their relationship as shareholders in Phoeniclass, under which the partner, having the relevant knowledge and expertise, is responsible for project management, construction, and marketing. As part of a restructuring approved in November 2021 by the organs in the Company and its subsidiaries, as required by law, 49% of the equity and voting rights of The Phoenix Investments in Phoeniclass will be transferred to The Phoenix Insurance, and The Phoenix Investments will hold the remaining equity rights (18%) in Phoeniclass, which will not confer voting rights. The change of holding stake is in accordance with the structure described above, in order to meet the holding limit imposed on real estate corporations, which governs The Phoenix Insurance. The transfer of the interest in Phoeniclass' shares to The Phoenix Insurance shall be executed subject to the Israel Tax Authority's approval, as a tax-exempted transfer in accordance with Section 104 B(f) to the Income Tax Ordinance.

NOTE 2 – SIGNIFICANT ACCOUNTING POLICIES

A. Preparation format of the consolidated interim financial statements

The Consolidated Interim Financial Statements have been prepared in accordance with generally accepted accounting principles for the preparation of interim financial statements as prescribed by IAS 34, "Interim Financial Reporting", as well as in accordance with the disclosure requirements set by the Commissioner of the Capital Market, Insurance and Savings in accordance with the Financial Services Supervision Law (Insurance), 1981. In addition, the financial statements were prepared in accordance with the disclosure provisions in Chapter D of the Securities Regulations (Periodic and Immediate Reports), 1970, insofar as these regulations apply to a corporation consolidating an insurance company.

In preparing the condensed financial statements in accordance with International Financial Reporting Standards (IFRS), the Company is required to exercise discretion in assessments, estimates and assumptions that affect the implementation of the policies and the amounts of assets and liabilities, income and expenses. It is clarified that the actual results may differ from those estimates. Management's discretion in applying the Group's accounting policies and the key assumptions used in assessments involving uncertainty is consistent with that which is applied in the preparation of the annual financial statements. For further information regarding changes in critical estimates and assumptions used to calculate the insurance reserves, please see Note 8.A.

The accounting policies applied in the preparation of the Consolidated Interim Financial Statements are consistent with those implemented in the preparation of the Consolidated Annual Financial Statements, with the exception of new standards that entered into force on January 1, 2021, as detailed below:

B. First-time application of amendment to existing accounting standards

Amendments to IFRS 4, IFRS 7, IFRS 9, IFRS 16 and IAS 39 due to the IBOR reform

In August 2020, the IASB issued amendments to IFRS 9, "Financial Instruments", IFRS 7, "Financial Instruments: Disclosures", IAS 39, "Financial Instruments: Recognition and Measurement", IFRS 4, "Insurance Contracts" and IFRS 16, "Leases" (Hereinafter - the "Amendments").

The amendments provide practical expedients that address the effects the replacement of Interbank Offered Rates ((IBORs) by Risk Free Interest Rates (RFRs) on accounting treatment in the financial statements.

According to one of the practical reliefs, the Company will account for contractual amendments or amendments to cash flows resulting directly from the implementation of the reform similarly to the accounting treatment for changes in variable interest rates. In other words, companies are required to recognize the changes in interest rates by adjusting the effective interest rate without changing the book value of the financial instrument. The use of this practical expedient depends on the fact that the transition from IBOR to RFR takes place on the basis of equal economic conditions.

In addition, the amendments allow the changes required by the IBOR reform to be made for hedging designation and documentation purposes without causing hedging relationships to discontinue when certain terms and conditions are met. The amendments also provided temporary practical expedient for the application of hedge accounting relating to the identification of the hedged risk as 'separately identifiable'.

NOTE 2 – SIGNIFICANT ACCOUNTING POLICIES (CONT.)

B. First-time application of amendment to existing accounting standards (cont.)

The amendments added disclosure requirements regarding the effect of the expected reform on the Company's financial statements, including reference to the manner in which the Company manages the implementation of the interest rate reform, the risks to which it is exposed as a result of the expected reform and quantitative disclosures regarding financial instruments in IBOR interest rates that are expected to change.

The Amendments were applied as from annual periods beginning on January 1, 2021. The Amendments were applied retrospectively, however restatement of comparative figures is not required.

At this stage - since the some of the contractual amendments have yet to be agreed upon - the Company is unable to estimate the accounting implications, if any, of the transition from IBOR interest rates to RFR interest rates on financial instrument contracts that are expected to be in place on the transition date, including the effects of the above Amendments.

C. Disclosure of the new IFRSs in the period prior to their application

In February 2021, the IASB issued an amendment to IAS 8: "Accounting Policies, Changes in Accounting Estimates and Errors" (hereinafter - the "Amendment). The purpose of the amendment is to introduce a new definition of the term "accounting estimates".

Accounting estimates are defined as "financial amounts in the financial statements subject to measurement uncertainty." The Amendment clarifies what changes in accounting estimates are and how they differ from changes in accounting policies and corrections of errors.

The Amendment will be applied prospectively to annual periods beginning on January 1, 2023 and shall apply to changes in accounting policies and accounting estimates that occur at the beginning of that period or thereafter. Early application is permitted.

Amendment to IAS 12 - Taxes on Income

In May 2021, the IASB issued an amendment to IAS 12, Taxes on Income (hereinafter - "IAS 12" or the "Standard"), which narrows down the scope of the "initial recognition exemption" for deferred taxes set forth in Sections 15 and 24 to IAS 12 (hereinafter - the "Amendment").

Under the guidelines for recognition of deferred tax assets and liabilities, IAS 12 exempts recognition of deferred tax assets and liabilities in respect of certain temporary differences arising from initial recognition of assets and liabilities in certain transactions. This exemption is termed the 'initial recognition exemption' (IRE). The Amendment narrows the scope of the 'initial recognition exemption' and clarifies that it does not apply to the recognition of deferred tax assets and liabilities arising from a transaction that is not a business combination and for which equal temporary differences are generated in debit and credit, even if they meet the other terms and conditions of the IRE.

NOTE 2 – SIGNIFICANT ACCOUNTING POLICIES (CONT.)

C. Disclosure of the new IFRSs in the period prior to their application (cont.)

The Amendment shall be applied as from annual periods beginning on January 1, 2023. Early application is permitted. Regarding lease transactions and recognition of a liability for decommissioning and restoration - the Amendment will be applied as of the beginning of the earliest reporting period presented in the financial statements in which the amendment was first applied, imputing the cumulative effect of the first-time application to the opening balance of the retained earnings (or other capital component, as applicable) as of that date.

The Company believes that the above amendment is not expected to have a material effect on the Company' financial statements.

D. Changing the designation of Ad 120 from the health segment to the life insurance and long-term savings segment

Beginning in second quarter of 2020 - in light of the publication of the LAT circular regarding the allocation of assets other than at fair value when performing the liability adequacy test (LAT) - the Company allocated the results of Ad 120 to the life insurance and long-term savings segment as well (rather than only to the health insurance segment). The following table presents the segments' results, under the assumption that the Company would have designated Ad 120 to the life insurance and long-term savings and health segment retrospectively:

For the 9-month period ended September 30, 2020
Life insurance
and long-term
savings segment
Health insurance
segment
Unaudited
NIS thousand
Premiums earned, gross 3,568,906 2,115,363
Premiums earned by reinsurers 73,083 228,085
Premiums earned - retention 3,495,823 1,887,278
Investment income, net and finance income (831,571) (37,952)
Income from management fees 596,877 -
Income from fees and commissions 28,118 31,614
Other income 18,119 12,079
Total income 3,307,367 1,893,019
Payments and change in liabilities in respect of
insurance contracts and investment contracts, gross
2,262,608 1,278,790
Reinsurers' share in payments and in changes in
liabilities in respect of insurance contracts
32,341 203,954
Payments and change in liabilities in respect of
insurance contracts and investment contracts -
retention
2,230,267 1,074,836
Fees and commissions and other purchase expenses 549,011 389,288
General and administrative expenses 405,597 116,128
Other expenses 8,114 -
Finance expenses (3,729) (1,168)
Total expenses 3,189,260 1,579,084
Company's share in the net results of investees (2,386) (168)
Profit before taxes on income 115,721 313,767
Other comprehensive loss before taxes on income (24,042) (39,962)
Total comprehensive loss before taxes on income 91,679 273,805

NOTE 2 – SIGNIFICANT ACCOUNTING POLICIES (CONT.)

E. Details of the change rates in the Consumer Price Index and US dollar representative exchange rate

Consumer price index Representative
Known CPI
%
In lieu CPI
%
exchange rate
of US dollar
%
For the nine months ended on:
September 30, 2021 2.2 2.5 0.4
September 30, 2020 (0.6) (0.7) (0.4)
For the three months ended on:
September 30, 2021 0.8 0.9 (1.0)
September 30, 2020 0.1 0.1 (0.7)
For the year ended December 31, 2020 (0.6) (0.7) (7.0)

NOTE 3 - OPERATING SEGMENTS

The Company operates in the following operating segments:

1. The life insurance and long-term savings segment

The life insurance and long-term savings segment includes the following subsegments: life insurance, related coverages and pension and provident funds management. The segment includes long-term savings (under various categories of insurance policies, pension funds and provident funds), as well insurance coverages in respect of various risks such as: death, disability, permanent health insurance, and more. In accordance with the Commissioner's directives, the long-term savings segment is broken down into life insurance, pension funds and provident funds. For information regarding the allocation of operating results of Ad 120 following the application of the circular regarding the procedure for allocating illiquid assets, please see Notes 2D above.

2. Health insurance segment

The health insurance segment includes the Group's health insurance activity. The segment includes long-term care, medical expenses, surgery and transplants, dental, travel and foreign workers insurance and more.

For information regarding the allocation of operating results of Ad 120 following the application of the circular regarding the procedure for allocating illiquid assets, please see Notes 2D above.

3. Property and casualty insurance segment

The property and casualty insurance segment includes the liability and property subsegments. In accordance with the Commissioner's directives, the property and casualty insurance segment is broken down into compulsory motor insurance, motor property, other property and other liability subsegments.

Compulsory motor insurance subsegment

The compulsory motor insurance subsegment focuses on coverage, the purchase of which by the vehicle owner or driver is mandatory, in respect of bodily injury caused as a result of the use of a motor vehicle (to the driver, passengers, or pedestrians).

  • Motor property subsegment The motor property subsegment focuses on coverage against property damage to the policyholder's vehicle and third-party property damage caused by the insured vehicle.
  • Other liability subsegments The liability subsegments provide coverage in respect of the policyholder's liability for any third-party damage he/she may cause. These subsegments include: third-party liability, employers' liability, professional liability and product liability.
  • Property and other subsegments Property subsegments other than motor and liability as well as other insurance subsegments.

4. Financial services segment

The financial services segment includes Excellence's results. The segment includes investment management activity, including mutual funds, ETFs, brokerage services, underwriting services, market making in various securities and other services. In addition, the results of this segment include the investment fund management operations.

5. Insurance agencies segment

The insurance agencies segment includes the activity of the pension arrangement agencies and other consolidated insurance agencies.

6. Credit segment

The credit segment includes Gama. Gama is a credit aggregator providing financing, factoring, clearing, and management of credit vouchers services, financing against real estate properties, loans and credit, equipment financing and supplier financing. As of June 2021, as a result of assuming control over Gama, the Company presents the company's results as a reportable segment. For further details, please see Note 4B.

7. Other segment

This segment includes operating segments that do not meet the quantitative threshold for reporting.

8. The activity is not attributed to operating segments

This activity includes part of the Group's HQ function that is not attributed to the operating segments and holding assets and liabilities against the Company's share capital in accordance with the Capital Regulations.

A. Reportable segment

For the 9-month period ended September 30, 2021
Life insurance
and long-term
savings (a)
Health (b) Property and
casualty
insurance (c)
Financial
services
Insurance
agencies
Credit (e) Other Not
attributed to
operating
segments
Adjustments
and offsets
Total
Unaudited
NIS thousand
Premiums earned, gross 3,966,516 2,032,357 2,199,965 - - - - - - 8,198,838
Premiums earned by reinsurers 87,595 156,919 743,352 - - - - - - 987,866
Premiums earned -
retention
3,878,921 1,875,438 1,456,613 - - - - - - 7,210,972
Gains (losses) on investments, net and finance income 8,606,458 761,881 308,738 (94) 11,654 11,250 2,562 312,168 (14,197) 10,000,420
Income from management fees 1,202,704 - - 215,768 380 - 27,624 2,380 (29,805) 1,419,051
Income from fees and commissions (d) 27,482 39,406 168,133 - 405,361 - - - (127,054) 513,328
Income from financial services - - - 115,000 - - - - - 115,000
Income from factoring and clearing - - - - - 24,959 - - - 24,959
Other income 16,741 2,939 - 4,288 16,661 240,292 618 423 (969) 280,993
Total income 13,732,306 2,679,664 1,933,484 334,962 434,056 276,501 30,804 314,971 (172,025) 19,564,723
Payments and change in liabilities in respect of insurance
contracts and investment contracts, gross
11,935,925 2,118,615 1,522,718 - - - - - - 15,577,258
Reinsurers' share in payments and in changes in liabilities in
respect of insurance contracts
33,257 32,479 479,093 - - - - - - 544,829
Payments and change in liabilities in respect of insurance
contracts and investment contracts -
retention
11,902,668 2,086,136 1,043,625 - - - - - - 15,032,429
Fees and commissions and other purchase expenses 548,365 315,826 444,827 44,973 4,522 663 - 370 (108,341) 1,251,205
General and administrative expenses 483,457 110,965 98,521 188,535 239,047 21,610 27,704 87,681 (41,606) 1,215,914
Other expenses 21,529 - - 9,000 20,168 3,394 - 305 (340) 54,056
Finance expenses 27,047 2,607 2,440 3,139 1,165 3,908 297 131,768 (12,158) 160,213
Total expenses 12,983,066 2,515,534 1,589,413 245,647 264,902 29,575 28,001 220,124 (162,445) 17,713,817
Company's share in the net results of investees 34,223 8,411 (93) 4,145 3,760 (618) (1,466) - - 48,362
Profit before taxes on income 783,463 172,541 343,978 93,460 172,914 246,308 1,337 94,847 (9,580) 1,899,268
Other comprehensive income (loss) before taxes on income 126,146 7,517 115,442 - - - 169 67,650 - 316,924
Total comprehensive income (loss) before taxes on income 909,609 180,058 459,420 93,460 172,914 246,308 1,506 162,497 (9,580) 2,216,192
As of September 30, 2021
Unaudited
NIS thousand
Liabilities, gross in respect of insurance contracts and yield
dependent investment contracts
83,332,337 5,948,391 - - - - - - - 89,280,728
Liabilities, gross in respect of insurance contracts and non-yield

dependent investment contracts 13,307,134 4,640,525 6,746,459 - - - - - - 24,694,118

(a) For additional data regarding the life insurance and long-term savings subsegments, please see Section b below. (b) For additional data regarding the health insurance subsegments, please see Section c below.

(c) For additional data regarding the property and casualty insurance subsegments, please see Section d below.

(d) Adjustments and offsets arise from fees and commissions income received from agencies owned by the Group, mainly from activities in the life insurance and long-term savings segment.

(e) For further details, please see Section 6 above.

A. Reportable segment (cont.)

For the 9-month period ended September 30, 2020
Life insurance
and long-term
savings (a)
Health (b) Property and
casualty
insurance (c)
Financial
services
Insurance
agencies
Credit (e) Other Not
attributed to
operating
segments
Adjustments
and offsets
Total
Unaudited
NIS thousand
Premiums earned, gross 3,568,906 2,115,363 2,115,917 - - - - - - 7,800,186
Premiums earned by reinsurers 73,083 228,085 701,301 - - - - - - 1,002,469
Premiums earned - retention 3,495,823 1,887,278 1,414,616 - - - - - - 6,797,717
Gains (losses) on investments, net and finance income (839,997) (29,526) 35,716 - (1,953) - 669 (8,859) (2,985) (846,935)
Income from management fees 596,877 - - 190,000 684 - 33,241 2,318 (36,114) 787,006
Income from fees and commissions 28,118 31,614 163,705 - 284,479 - - - (91,853)(1) 416,063
Income from financial services - - - 125,000 - - - - - 125,000
Other income 6,857 23,342 - 7,000 8,592 - (93) (37) (2,879) 42,782
Total income 3,287,678 1,912,708 1,614,037 322,000 291,802 - 33,817 (6,578) (133,831) 7,321,633
Payments and change in liabilities in respect of insurance contracts and
investment contracts, gross
2,262,608 1,278,790 1,238,692 - - - - - - 4,780,090
Reinsurers' share in payments and in changes in liabilities in respect of
insurance contracts
32,341 203,954 408,252 - - - - - - 644,547
Payments and change in liabilities in respect of insurance contracts and
investment contracts - retention
2,230,267 1,074,836 830,440 - - - - - - 4,135,543
Fees and commissions and other purchase expenses 548,256 390,043 432,719 28,000 - - - - (77,578) 1,321,440
General and administrative expenses 401,134 120,591 100,299 164,000 169,329 - 28,112 29,294 (41,460) 971,299
Other expenses 8,114 - - 8,000 7,915 - - 2,651 - 26,680
Finance expenses (income) (2,517) (2,380) 1,056 3,000 971 - 297 116,345 (1,195) 115,577
Total expenses 3,185,254 1,583,090 1,364,514 203,000 178,215 - 28,409 148,290 (120,233) 6,570,539
Company's share in the net results of investees (2,386) (168) (777) 1,780 8,792 14,319 (954) - - 20,606
Net income (loss) before taxes on income 100,038 329,450 248,746 120,780 122,379 14,319 4,454 (154,868) (13,598) 771,700
Other comprehensive income (loss) before taxes on income (24,042) (39,962) 11,570 - - - 621 7,905 - (43,908)
Total comprehensive income (loss) before taxes on income 75,996 289,488 260,316 120,780 122,379 14,319 5,075 (146,963) (13,598) 727,792
As of September 30, 2020
Unaudited
NIS thousand
Liabilities, gross in respect of insurance contracts and yield-dependent
investment contracts
66,325,133 4,773,840 - - - - - - - 71,098,973
Liabilities, gross in respect of insurance contracts and non-yield
dependent investment contracts
13,116,039 4,050,980 6,238,123 - - - - - - 23,405,142

(a) For additional data regarding the life insurance and long-term savings subsegments, please see Section b below.

(b) For additional data regarding the health insurance subsegments, please see Section c below.

(c) For additional data regarding the property and casualty insurance subsegments, please see Section d below.

(1) Arises from fees and commissions income received from agencies owned by the Group, mainly from activities in the life insurance and long-term savings segment.

A. Reportable segment (cont.)

For the 3-month period ended September 30, 2021
Life
insurance
and long
term savings
(a)
Health (b) Property and
casualty
insurance (c)
Financial
services
Insurance
agencies
Credit (e) Other Not
attributed to
operating
segments
Adjustments
and offsets
Total
Unaudited
NIS thousand
Premiums earned, gross 1,370,975 700,027 766,416 - - - - - - 2,837,418
Premiums earned by reinsurers 29,778 51,951 258,904 - - - - - - 340,633
Premiums earned -
retention
1,341,197 648,076 507,512 - - - - - - 2,496,785
Investment income, net and finance income 1,508,874 102,183 113,695 (36) (640) 11,250 314 122,012 (1,565) 1,856,087
Income from management fees 332,298 - - 73,226 - - 3,827 782 (6,633) 403,500
Income from fees and commissions (d) 10,960 14,197 60,964 - 144,903 - - - (56,367) 174,657
Income from financial services - - - 39,000 - - - - - 39,000
Income from factoring and clearing - - - - - 24,959 - - - 24,959
Other income 5,389 2,240 - 2,288 7,760 - 172 71 (278) 17,642
Total income 3,198,718 766,696 682,171 114,478 152,023 36,209 4,313 122,865 (64,843) 5,012,630
Payments and change in liabilities in respect of insurance contracts and
investment contracts, gross
2,663,157 518,918 559,377 - - - - - - 3,741,452
Reinsurers' share in payments and in changes in liabilities in respect of
insurance contracts
11,275 57,909 167,954 - - - - - - 237,138
Payments and change in liabilities in respect of insurance contracts and
investment contracts -
retention
2,651,882 461,009 391,423 - - - - - - 3,504,314
Fees and commissions and other purchase expenses 192,048 112,989 161,555 15,087 1,802 663 - 370 (49,638) 434,876
General and administrative expenses 167,586 37,618 32,963 64,694 76,839 17,644 5,959 36,047 (12,179) 427,171
Other expenses 7,950 - - 3,000 11,901 3,394 - - (112) 26,133
Finance expenses (income) 7,732 2,054 (568) 1,072 607 3,908 95 42,765 (885) 56,780
Total expenses 3,027,198 613,670 585,373 83,853 91,149 25,609 6,054 79,182 (62,814) 4,449,274
Company's share in the net results of investees 14,247 7,378 535 1,678 1,145 - 154 (1) - 25,136
Net income (loss) before taxes on income 185,767 160,404 97,333 32,303 62,019 10,600 (1,587) 43,682 (2,029) 588,492
Other comprehensive income (loss) before taxes on income 32,823 794 (47,610) - - - (296) (10,034) - (24,323)
Total comprehensive income (loss) before taxes on income 218,590 161,198 49,723 32,303 62,019 10,600 (1,883) 33,648 (2,029) 564,169
As of September 30, 2021
Unaudited
NIS thousand
Liabilities, gross in respect of insurance contracts and yield-dependent
investment contracts
83,332,337 5,948,391 - - - - - - - 89,280,728
Liabilities, gross in respect of insurance contracts and non-yield
dependent investment contracts
13,307,134 4,640,525 6,746,459 - - - - - - 24,694,118

(a) For additional data regarding the life insurance and long-term savings subsegments, please see Section b below. (b) For additional data regarding the health insurance subsegments, please see Section c below.

(c) For additional data regarding the property and casualty insurance subsegments, please see Section d below.

(d) Adjustments and offsets arise from fees and commissions income received from agencies owned by the Group, mainly from activities in the life insurance and long-term savings segment.

(e) For further details, please see Section 6 above.

A. Reportable segment (cont.)

For the 3-month period ended September 30, 2020
Life insurance
and long-term
savings (a)
Health (b) Property and
casualty
insurance (c)
Financial
services
Insurance
agencies
Credit (e) Other Not attributed
to operating
segments
Adjustments
and offsets
Total
Unaudited
NIS thousand
Premiums earned, gross 1,175,451 665,916 710,619 - - - - - - 2,551,986
Premiums earned by reinsurers 26,442 62,200 235,620 - - - - - - 324,262
Premiums earned -
retention
1,149,009 603,716 474,999 - - - - - 2,227,724
Investment income, net and finance income 2,959,235 260,597 61,044 - 1,264 - 288 52,194 (916) 3,333,706
Income from management fees 204,212 - - 55,000 228 - 14,766 768 (14,950) 260,024
Income from fees and commissions (d) 10,024 10,713 55,987 - 96,586 - - - (32,485)(1) 140,825
Income from financial services - - - 35,000 - - - - - 35,000
Other income 3,963 2,641 - - 4,105 - 205 (1,223) (204) 9,487
Total income 4,326,443 877,667 592,030 90,000 102,183 - 15,259 51,739 (48,555) 6,006,766
Payments and change in liabilities in respect of insurance
contracts and investment contracts, gross
3,927,449 732,386 336,815 - - - - - - 4,996,650
Reinsurers' share in payments and in changes in
liabilities in
respect of insurance contracts
16,878 55,624 86,300 - - - - - - 158,802
Payments and change in liabilities in respect of insurance
contracts and investment contracts -
retention
3,910,571 676,762 250,515 - - - - - - 4,837,848
Fees and commissions and other purchase expenses 186,672 110,587 152,525 10,000 - - - - (25,541) 434,243
General and administrative expenses 139,098 36,464 34,795 51,000 57,440 - 12,690 9,442 (17,158) 323,771
Other expenses (income) (351) - - 2,000 2,986 - - 895 - 5,530
Finance expenses (income) 3,071 (360) (244) 1,000 295 - 105 57,106 (322) 60,651
Total expenses 4,239,061 823,453 437,591 64,000 60,721 - 12,795 67,443 (43,021) 5,662,043
Company's share in the net results of investees (6,161) (856) (452) 148 2,747 4,755 (457) - - (276)
Net income (loss) before taxes on income 81,221 53,358 153,987 26,148 44,209 4,755 2,007 (15,704) (5,534) 344,447
Other comprehensive income (loss) before taxes on income 54,572 10,250 39,222 - - - (45) 21,861 - 125,860
Total comprehensive income (loss) before taxes on
income 135,793 63,608 193,209 26,148 44,209 4,755 1,962 6,157 (5,534) 470,307
As of September 30, 2020
Unaudited
NIS thousand
Liabilities, gross in respect of insurance contracts and yield
dependent investment contracts
66,325,133 4,773,840 - - - - - - - 71,098,973
Liabilities, gross in respect of insurance contracts and non-yield
dependent investment contracts
13,036,515 4,130,504 6,238,123 - - - - - - 23,405,142

(a) For additional data regarding the life insurance and long-term savings subsegments, please see Section b below. (b) For additional data regarding the health insurance subsegments, please see Section c below.

(c) For additional data regarding the property and casualty insurance subsegments, please see Section d below.

(1) Arises from fees and commissions income received from agencies owned by the Group, mainly from activities in the life insurance and long-term savings segment.

A. Reportable segment (cont.)

For the year ended December 31, 2020
Life insurance
and long-term
savings (a)
Health (b) Property and
casualty
insurance
(c)
Financial
services
Insurance
agencies
Credit (e) Other Not
attributed
to operating
segments
Adjustments
and offsets
Total
Audited
NIS thousand
Premiums earned, gross 4,765,553 2,781,698 2,835,401 - - - - - - 10,382,652
Premiums earned by reinsurers 99,195 286,671 943,112 - - - - - - 1,328,978
Premiums earned -
retention
4,666,358 2,495,027 1,892,289 - - - - - - 9,053,674
Gains (losses) on investments, net and finance income 4,632,824 482,269 130,873 (91) 37 - 127 239,167 (5,500) 5,479,706
Income from management fees 1,106,546 - - 248,930 1,361 - 44,915 3,084 (47,647) 1,357,189
Income from fees and commissions (d) 39,119 44,170 214,717 - 389,025 - - - (130,980) 556,051
Income from financial services - - - 159,000 - - - - - 159,000
Other income 11,673 23,999 - 9,000 89,102 - 1,137 19 (3,084) 131,846
Total income 10,456,520 3,045,464 2,237,879 416,839 479,525 - 46,179 242,270 (187,211) 16,737,466
Increase in insurance liabilities and payments in respect of insurance
contracts
8,517,055 2,371,630 1,640,879 - - - - - - 12,529,564
Reinsurers' share in payments and in changes in liabilities in respect of
insurance contracts 49,450 234,439 542,801 - - - - - - 826,690
Payments and change in liabilities in respect of insurance contracts and
investment contracts -
retention
8,467,605 2,137,191 1,098,078 - - - - - - 11,702,874
Fees and commissions and other purchase expenses 727,330 498,524 597,354 40,000 - - - - (113,105) 1,750,103
General and administrative expenses 543,566 161,986 144,083 222,078 237,974 - 39,466 66,210 (55,335) 1,360,028
Other expenses 26,303 - - 12,000 9,123 - 409 7,505 (455) 54,885
Finance expenses (income) 3,397 (2,324) (8,021) 5,000 3,314 - 402 147,191 (2,450) 146,509
Total expenses 9,768,201 2,795,377 1,831,494 279,078 250,411 - 40,277 220,906 (171,345) 15,014,399
Company's share in the net results of investees 12,006 2,055 (3,592) 3,159 8,670 18,488 (1,089) - - 39,697
Net income (loss) before taxes on income 700,325 252,143 402,793 140,920 237,784 18,488 4,813 21,364 (15,866) 1,762,764
Other comprehensive income (loss) before taxes on income 6,732 (33,485) 121,690 - (332) - 1,467 181,489 - 277,561
Total comprehensive income (loss) before taxes on income 707,057 218,658 524,483 140,920 237,452 18,488 6,280 202,853 (15,866) 2,040,325
As of December 31, 2020
Audited
NIS thousand
Liabilities, gross in respect of insurance contracts and yield-dependent
investment contracts
71,540,354 5,316,559 - - - - - - - 76,856,913
Liabilities, gross in respect of insurance contracts and non-yield-dependent
investment contracts
13,047,252 4,237,911 6,184,724 - - - - - - 23,469,887

(a) For additional data regarding the life insurance and long-term savings subsegments, please see Section b below. (b) For additional data regarding the health insurance subsegments, please see Section c below.

(c) For additional data regarding the property and casualty insurance subsegments, please see Section d below.

(d) Adjustments and offsets arise from fees and commissions income received from agencies owned by the Group, mainly from activities in the life insurance and long-term savings segment.

(e) For further details, please see Section 6 above.

B. Additional data regarding the life insurance and long-term savings segment

For the 9-month period ended September 30, 2021
Life
insurance
Provident fund
management
(*)
Pension fund
management
(*)
Total
Unaudited
NIS thousand
Premiums earned, gross 3,966,516 - - 3,966,516
Premiums earned by reinsurers 87,595 - - 87,595
Premiums earned - retention 3,878,921 - - 3,878,921
Investment income, net and finance
income 8,538,394 63,774 4,290 8,606,458
Income from management fees 817,091 237,976 147,637 1,202,704
Income from fees and commissions 27,482 - - 27,482
Other income 14,306 - 2,435 16,741
Total income 13,276,194 301,750 154,362 13,732,306
Payments and change in liabilities in
respect of insurance contracts and
investment contracts, gross
11,881,527 54,398 - 11,935,925
Share of reinsurers in payments and
changes in liabilities in respect of
insurance contracts
33,257 - - 33,257
Payments and change in liabilities in
respect of insurance contracts and
investment contracts - retention
11,848,270 54,398 - 11,902,668
Fees and commissions, marketing
expenses and other purchase expenses
394,331 84,964 69,070 548,365
General and administrative expenses 293,010 122,979 67,468 483,457
Other expenses 10,528 10,034 967 21,529
Finance expenses 24,060 2,448 539 27,047
Total expenses 12,570,199 274,823 138,044 12,983,066
Company's share in the net results of
investees
34,223 - - 34,223
Profit before taxes on income 740,218 26,927 16,318 783,463
Other comprehensive income before
taxes on income
126,146 - - 126,146
Total comprehensive income for the
period before taxes on income
866,364 26,927 16,318 909,609

(*) As of April 1, 2021, the operating results of provident fund and pension fund management include the results of Halman Aldubi Provident. For further details, please see Note 4A.

NOTE 3 – OPERATING SEGMENTS (cont.)

B. Additional data regarding the life insurance and long-term savings segment (cont.)

For the 9-month period ended September 30, 2020
Life
insurance
Provident
fund
management
Pension fund
management
Total
NIS thousand
Premiums earned, gross 3,568,906 - - 3,568,906
Premiums earned by reinsurers 73,083 - - 73,083
Premiums earned - retention 3,495,823 - - 3,495,823
Gains (losses) on investments, net
and finance income (863,108) 23,429 (318) (839,997)
Income from management fees 321,910 149,054 125,913 596,877
Income from fees and commissions 28,118 - - 28,118
Other income 6,856 1 - 6,857
Total income 2,989,599 172,484 125,595 3,287,678
Payments and change in liabilities in
respect of insurance contracts and
investment contracts, gross
Share of reinsurers in payments and
2,234,936 27,672 - 2,262,608
changes in liabilities in respect of
insurance contracts
32,341 - - 32,341
Payments and change in liabilities in
respect of insurance contracts and
investment contracts - retention
Fees and commissions, marketing
2,202,595 27,672 - 2,230,267
expenses and other purchase
expenses 418,121 61,626 68,509 548,256
General and administrative expenses 275,135 60,023 65,976 401,134
Other expenses 7,283 549 282 8,114
Finance expenses (income) (2,573) 15 41 (2,517)
Total expenses 2,900,561 149,885 134,808 3,185,254
Company's share in the net results of
investees
(2,386) - - (2,386)
Profit (loss) before income taxes 86,652 22,599 (9,213) 100,038
Other comprehensive loss before
taxes on income
(24,042) - - (24,042)
Total comprehensive income
(loss) for the period before taxes
on income
62,610 22,599 (9,213) 75,996

B. Additional data regarding the life insurance and long-term savings segment (cont.)

For the 3-month period ended September 30, 2021
Life
insurance
Provident fund
management (*)
Pension fund
management (*)
Total
Unaudited
NIS thousand
Premiums earned, gross 1,370,975 - - 1,370,975
Premiums earned by reinsurers 29,778 - - 29,778
Premiums earned - retention 1,341,197 - - 1,341,197
Investment income, net and
finance income 1,486,821 21,171 882 1,508,874
Income from management fees 186,901 95,799 49,598 332,298
Income from fees and commissions 10,960 - - 10,960
Other income 3,362 - 2,027 5,389
Total income 3,029,241 116,970 52,507 3,198,718
Payments and change in liabilities
in respect of insurance contracts
and investment contracts, gross
Share of reinsurers in payments
2,644,305 18,852 - 2,663,157
and changes in liabilities in respect
of insurance contracts
11,275 - - 11,275
Payments and change in liabilities
in respect of insurance contracts
and investment contracts -
retention
2,633,030 18,852 - 2,651,882
Fees and commissions, marketing
expenses and other purchase
expenses 136,638 31,313 24,097 192,048
General and administrative
expenses
93,305 54,043 20,238 167,586
Other expenses 2,561 4,951 438 7,950
Finance expenses 6,817 844 71 7,732
Total expenses 2,872,351 110,003 44,844 3,027,198
Company's share in the net results
of investees
14,247 - - 14,247
Profit before taxes on income 171,137 6,967 7,663 185,767
Other comprehensive income
before taxes on income
32,823 - - 32,823
Total comprehensive income
for the period before taxes on
income
203,960 6,967 7,663 218,590

(*) As of April 1, 2021, the operating results of provident fund and pension fund management include the results of Halman Aldubi Provident. For further details, please see Note 4A.

B. Additional data regarding the life insurance and long-term savings segment (cont.)

For the 3-month period ended September 30, 2020
Life
insurance
Provident
fund
management
Pension fund
management
Total
Unaudited
NIS thousand
Premiums earned, gross 1,175,451 - - 1,175,451
Premiums earned by reinsurers 26,442 - - 26,442
Premiums earned - retention 1,149,009 - - 1,149,009
Investment income, net and finance
income 2,949,366 9,140 729 2,959,235
Income from management fees 110,058 48,564 45,590 204,212
Income from fees and commissions 10,024 - - 10,024
Other income 3,962 1 - 3,963
Total income 4,222,419 57,705 46,319 4,326,443
Payments and change in liabilities in
respect of insurance contracts and
investment contracts, gross
Share of reinsurers in payments and
3,919,167 8,282 - 3,927,449
changes in liabilities in respect of
insurance contracts
16,878 - - 16,878
Payments and change in liabilities in
respect of insurance contracts and
investment contracts - retention
Fees and commissions, marketing
3,902,289 8,282 - 3,910,571
expenses and other purchase
expenses
140,557 20,394 25,721 186,672
General and administrative expenses 95,649 21,354 22,095 139,098
Other expenses (income) (628) 183 94 (351)
Finance expenses 3,050 8 13 3,071
Total expenses 4,140,917 50,221 47,923 4,239,061
Company's share in the net results of
investees
(6,161) - - (6,161)
Profit (loss) before income taxes 75,341 7,484 (1,604) 81,221
Other comprehensive income
before taxes on income
54,572 - - 54,572
Total comprehensive income
(loss) for the period before taxes
on income
129,913 7,484 (1,604) 135,793

B. Additional data regarding the life insurance and long-term savings segment (cont.)

For the year ended December 31, 2020
Life
insurance
Provident
fund
management
Pension fund
management
Total
Audited
NIS thousand
Premiums earned, gross 4,765,553 - - 4,765,553
Premiums earned by reinsurers 99,195 - - 99,195
Premiums earned - retention 4,666,358 - - 4,666,358
Investment income, net and
finance income 4,592,667 37,459 2,698 4,632,824
Income from management fees 736,673 199,220 170,653 1,106,546
Income from fees and commissions 39,119 - - 39,119
Other income 11,673 - - 11,673
Total income 10,046,490 236,679 173,351 10,456,520
Payments and change in liabilities
in respect of insurance contracts
and investment contracts, gross
Share of reinsurers in payments
8,478,358 38,697 - 8,517,055
and changes in liabilities in respect
of insurance contracts
49,450 - - 49,450
Payments and change in liabilities
in respect of insurance contracts
and investment contracts -
retention
8,428,908 38,697 - 8,467,605
Fees and commissions, marketing
expenses and other purchase
expenses
554,421 85,389 87,520 727,330
General and administrative
expenses 378,758 80,118 84,690 543,566
Other expenses 20,762
3,393
733
21
4,808
(17)
26,303
3,397
Finance expenses (income)
Total expenses 9,386,242 204,958 177,001 9,768,201
Company's share in the net results
of investees
12,006 - - 12,006
Profit (loss) before income taxes 672,254 31,721 (3,650) 700,325
Other comprehensive income
before taxes on income
6,732 - - 6,732
Total comprehensive income
(loss) for the period before
taxes on income
678,986 31,721 (3,650) 707,057

B. Additional data regarding the life insurance and long-term savings segment (cont.)

Breakdown of results by type of policy

Data for the nine-month period ended September 30, 2021:

Policies including a savings
component (including appendices) by
policy issuance date
Policies without a
savings component
Since 2004 single policy Risk insurance sold as a
Until
1990 (1)
Until
2003
Yield
dependent
Individual Collective Total
Unaudited
NIS thousand
Gross premiums
Proceeds in respect of
investment contracts
credited directly to
47,702 846,478 2,544,699 432,548 95,089 3,966,516
insurance reserves (4) - - 4,643,151 - - 4,643,151
Financial margin including
management fees (2)
312,402 568,766 (3) 247,652 - - 1,128,820
Payments and change in
liabilities in respect of
insurance contracts,
gross
597,133 4,538,832 5,527,064 116,582 83,664 10,863,275
Payments and change in
liabilities for investment
contracts
- - 1,018,252 - - 1,018,252
Payments and change in
liabilities for guaranteed
return provident fund
tracks
54,398
Total liabilities from life
insurance and long-term
savings
11,935,925
Total comprehensive
income from life
insurance business
253,470 (5) 432,986 (5) (3,896) 165,490 18,314 866,364
Profit from pension and
provident funds (6)
43,283
Total profit from life
insurance and long-term
savings
909,647

(1) Products issued until 1990 (including increases in respect thereof) were mainly guaranteed return policies that were backed mainly by designated bonds.

  • (2) Th financial margin does not include additional income of the Company collected as a percentage of the premium and is calculated before deducting investment management expenses. The financial margin in guaranteed return policies is based on actual investment income, for the reporting year, less the product of the annual guaranteed rate of return, multiplied by the average reserve per year in the various insurance reserves. In this matter, investment income also includes the change in the fair value of available-for-sale financial assets that is charged to the statement of comprehensive income. In yield-dependent contracts, the financial margin is the total fixed and variable management fees calculated on the basis of the yield and average balance of insurance reserves.
  • (3) In the nine-month period ended September 30, 2021, variable management fees in respect of participating policies in the amount of approximately NIS 427 million were charged.
  • (4) Mainly proceeds of non-recurring deposits.
  • (5) Includes a profit in respect of the effect of the changes in assumptions and the effect of the change in the discount rate in the calculation of the supplementary retirement pension reserve and paid pensions totaling approximately NIS 84 million before tax.
  • (6) As of April 1, 2021, the operating results of provident fund and pension fund management include the results of Halman Aldubi Provident. For further details, please see Note 4A.

B. Additional data regarding the life insurance and long-term savings segment (cont.)

Breakdown of results by type of policy

Data for the nine-month period ended September 30, 2020:

Policies including a savings component
(including appendices) by policy
issuance date
Policies without a
savings component
Since 2004 Risk insurance sold as
a single policy
Until
1990 (1)
Until
2003
Yield
dependent
Individual Collective Total
Unaudited
NIS thousand
Gross premiums 55,365 856,676 2,141,051 426,136 90,678 3,569,906
Proceeds in respect of
investment contracts
credited directly to
insurance reserves
- - 1,193,282 - - 1,193,282
Financial margin including
management fees
44,444(2) 127,196 (3) 194,151 - - 365,791
Payments and change in
liabilities in respect of
insurance contracts,
gross
358,978 18,899 1,745,523 180,885 80,162 2,384,447
Payments and change in
liabilities for investment
contracts
- - (149,511) - - (149,511)
Payments and change in
liabilities for guaranteed
return provident fund
tracks
27,672
Total liabilities from life
insurance and long-term
savings
2,262,608
Comprehensive income
(loss) from life insurance
business
(59,716) (5) 146,147 (4)(5) (76,882) 45,513 7,548 62,610
Profit from pension and
provident funds
13,386
Total profit from life
insurance and long-term
savings
75,996

(1) Products issued until 1990 (including increases in respect thereof) were mainly guaranteed return policies that were backed mainly by designated bonds.

  • (2) The financial margin does not include additional income of the Company collected as a percentage of the premium and is calculated before deducting investment management expenses. The financial margin in guaranteed return policies is based on actual investment income, for the reporting year, less the product of the annual guaranteed rate of return, multiplied by the average reserve per year in the various insurance reserves. In this matter, investment income also includes the change in the fair value of available-for-sale financial assets that is charged to the statement of comprehensive income. In yield-dependent contracts, the financial margin is the total fixed and variable management fees calculated on the basis of the yield and average balance of insurance reserves.
  • (3) For the 9-month period ended September 30, 2020, the Company did not charge variable management fees due to the negative return on participating policies. The margin includes fixed management fees only.
  • (4) Includes profit due to a change in the K-value for a period of 9 months ended on September 30, 2020 in the amount of approximately NIS 139 million, before tax.
  • (5) Includes a loss in respect of the effect of the change in the discount rate in the calculation of the supplementary retirement pension reserve and paid pensions for a period of 9 months ended on September 30, 2020, totaling approximately NIS 40 million before tax.

B. Additional data regarding the life insurance and long-term savings segment (cont.)

Breakdown of results by type of policy (cont.)

Data for the three-month period ended September 30, 2021:

Policies including a savings component
(including appendices) by policy
issuance date
Policies without a
savings component
Since 2004 a single policy Risk insurance sold as
Until
1990 (1)
Until
2003
Yield
dependent
Individual Collective Total
Unaudited
NIS thousand
Gross premiums 15,878 287,527 888,120 147,276 32,174 1,370,975
Proceeds in respect of
investment contracts
credited directly to
insurance reserves (4)
- - 1,869,117 - - 1,869,117
Financial margin including
management fees (2)
78,912 104,591 (3) 82,080 - - 265,583
Payments and change in
liabilities in respect of
insurance contracts,
gross
196,644 936,887 1,286,549 62,561 26,636 2,509,277
Payments and change in
liabilities for investment
contracts
- - 135,028 - - 135,028
Payments and change in
liabilities for guaranteed
return provident fund
tracks
18,852
Total liabilities from life
insurance and long-term
savings
2,663,157
Comprehensive income
(loss) from life insurance
business
69,716 (5) 106,826 (5) (12,031) 33,258 6,191 203,960
Profit from pension and
provident funds (6)
14,668
Total profit from life
insurance and long-term
savings
218,628

(1) Products issued until 1990 (including increases in respect thereof) were mainly guaranteed return policies that were backed mainly by designated bonds.

  • (2) The financial margin does not include additional income of the Company collected as a percentage of the premium and is calculated before deducting investment management expenses. The financial margin in guaranteed return policies is based on actual investment income, for the reporting year, less the product of the annual guaranteed rate of return, multiplied by the average reserve per year in the various insurance reserves. In this matter, investment income also includes the change in the fair value of available-for-sale financial assets that is charged to the statement of comprehensive income. In yield-dependent contracts, the financial margin is the total fixed and variable management fees calculated on the basis of the yield and average balance of insurance reserves.
  • (3) In the three-month period ended September 30, 2021, variable management fees in respect of participating policies in the amount of approximately NIS 55 million were charged.
  • (4) Mainly proceeds of non-recurring deposits.

(5) Includes a profit in respect of the effect of the changes in assumptions and the effect of the change in the discount rate in the calculation of the supplementary retirement pension reserve and paid pensions totaling approximately NIS 84 million before tax.

(6) As of April 1, 2021, the operating results of provident fund and pension fund management include the results of Halman Aldubi Provident. For further details, please see Note 4A.

B. Additional data regarding the life insurance and long-term savings segment (cont.)

Breakdown of results by type of policy (cont.)

Data for the three-month period ended September 30, 2020:

Policies including a savings component
(including appendices) by policy
issuance date
Policies without a
savings component
Since 2004 Risk insurance sold as
a single policy
Until
1990 (1)
Until
2003
Yield
dependent
Individual Collective Total
Unaudited
NIS thousand
Gross premiums 17,462 283,907 699,098 141,783 33,201 1,175,451
Proceeds in respect of
investment contracts
credited directly to
insurance reserves
- - 381,350 - - 381,350
Financial margin including
management fees
75,279(2) 42,207 (3) 67,659 - - 185,145
Payments and change in
liabilities in respect of
insurance contracts,
gross
176,873 1,473,185 1,821,684 66,783 29,313 3,567,838
Payments and change in
liabilities for investment
contracts
- - 351,329 - - 351,329
Payments and change in
liabilities for guaranteed
return provident fund
tracks
8,282
Total liabilities from life
insurance and long-term
savings
3,927,449
Comprehensive income
(loss) from life insurance
business
3,833 (5) 104,235 (4) (13,542) 30,423 4,964 129,913
Profit from pension and
provident funds
5,880
Total profit from life
insurance and long-term
savings
135,793

(1) Products issued until 1990 (including increases in respect thereof) were mainly guaranteed return policies that were backed mainly by designated bonds.

  • (2) The financial margin does not include additional income of the Company collected as a percentage of the premium and is calculated before deducting investment management expenses. The financial margin in guaranteed return policies is based on actual investment income, for the reporting year, less the product of the annual guaranteed rate of return, multiplied by the average reserve per year in the various insurance reserves. In this matter, investment income also includes the change in the fair value of available-for-sale financial assets that is charged to the statement of comprehensive income. In yield-dependent contracts, the financial margin is the total fixed and variable management fees calculated on the basis of the yield and average balance of insurance reserves.
  • (3) For the 3-month period ended September 30, 2020, the Company did not charge variable management fees due to the negative return on participating policies. The margin includes fixed management fees only.
  • (4) Includes profit due to a change in the K-value for a period of 3 months ended on September 30, 2020 in the amount of approximately NIS 131 million, before tax.
  • (5) Includes a loss in respect of the effect of the change in the discount rate in the calculation of the supplementary retirement pension reserve and paid pensions for a period of 3 months ended on September 30, 2020, totaling approximately NIS 33 million before tax.

B. Additional data regarding the life insurance and long-term savings segment (cont.)

Breakdown of results by type of policy (cont.)

Data for the year ended December 31, 2020:

Policies including a savings component
(including appendices) by policy
issuance date
Policies without a
savings component
Since 2004 Risk insurance sold as
a single policy
Until
1990 (1)
Until
2003
Yield
dependent
Individual Collective Total
Unaudited
NIS thousand
Gross premiums 73,020 1,133,432 2,870,641 563,776 124,684 4,765,553
Proceeds in respect of
investment contracts
credited directly to
insurance reserves (6)
- - 1,945,751 - - 1,945,751
Financial margin including
management fees (2)
185,503 466,855 (3) 269,041 - - 921,399
Payments and change in
liabilities in respect of
insurance contracts,
gross
439,848 2,783,738 4,457,267 261,625 112,290 8,054,768
Payments and change in
liabilities for investment
contracts
- - 423,590 - - 423,590
Payments and change in
liabilities for guaranteed
return provident fund
tracks
38,697
Total liabilities from life
insurance and long-term
savings
8,517,055
Comprehensive income
(loss) from life insurance
business (4)
108,190 (5) 560,657 (4)(5) (74,902) 71,566 13,475 678,986
Profit from pension and
provident funds
28,071
Total profit from life
insurance and long-term
707,057
savings

(1) Products issued until 1990 (including increases in respect thereof) were mainly guaranteed return policies that were backed mainly by designated bonds.

(2) The financial margin does not include additional income of the Company collected as a percentage of the premium and is calculated before deducting investment management expenses. The financial margin in guaranteed return policies is based on actual investment income, for the reporting year, less the product of the annual guaranteed rate of return, multiplied by the average reserve per year in the various insurance reserves. In this matter, investment income also includes the change in the fair value of available-for-sale financial assets that is charged to the statement of comprehensive income. In yield-dependent contracts, the financial margin is the total fixed and variable management fees calculated on the basis of the yield and average balance of insurance reserves.

(3) As of September 30, 2020, the estimated management fees which were not collected due to negative yield in respect of participating policies amounted to approximately NIS 101 million; this amount was offset against management fees in the fourth quarter of 2020.

  • (4) Including a profit in respect of a change in the K value, amounting to approximately NIS 261 million, before tax.
  • (5) Includes a profit in respect of the effect of the changes in assumptions and the effect of the change in the discount rate in the calculation of the supplementary retirement pension reserve and paid pensions totaling approximately NIS 41 million before tax. For further details, please see Note 8A(4).
  • (6) Mainly proceeds of non-recurring deposits.

C. Additional data regarding the health insurance segment

For the 9-month period ended September 30, 2021
Long-term care Other (2)
Individual
Collective
Long-term Short-term Total
Unaudited
NIS thousand
Gross premiums 195,027 730,712 1,084,428(1) 42,129(1) 2,052,296
Payments and change in
liabilities in respect of
insurance contracts, gross
316,727 1,390,803 386,285 24,800 2,118,615
Total comprehensive
income (loss) from health
insurance business
(9,084)(4) (40,570)(4) 228,799 913 180,058

(1) Of this, individual premiums in the amount of NIS 682,999 thousand and collective premiums in the amount of NIS 443,558 thousand. The decrease in individual premiums is mainly due to a decrease in travel insurance activity following the Covid-19 crisis and ceasing to market health insurance policies for Israelis staying abroad permanently or for prolonged periods (relocation) beginning in the second quarter of 2020. In January 2021, the relocation insurance portfolio was transferred from the Company to the DavidShield Insurance Company Ltd.

For the 9-month period ended September 30, 2020
Long-term care
Collective(3)
Individual
Other (2)
Long-term Short-term Total
Unaudited
NIS thousand
Gross premiums 195,175 666,428 1,180,527 (1) 79,148(1) 2,121,278
Payments and change in
liabilities in respect of
insurance contracts, gross
35,707 550,296 616,480 76,307 1,278,790
Total comprehensive
income (loss) from health
insurance business
169,417 (4) (20,909) (3) 157,378 (16,398) 289,488

(1) Of this, individual premiums in the amount of NIS 777,887 thousand and collective premiums in the amount of NIS 481,788 thousand.

For the 3-month period ended September 30, 2021
Long-term care
Individual
Collective
Other (2)
Long-term Short-term Total
Unaudited
NIS thousand
Gross premiums 65,345 247,414 355,400(1) 27,574(1) 695,733
Payments and change in
liabilities in respect of
insurance contracts, gross
(14,491) 300,483 217,952 14,974 518,918
Total comprehensive
income (loss) from health
insurance business
118,916(5) 2,290 37,413 2,579 161,198

(1) Of this, individual premiums in the amount of NIS 246,191 thousand and collective premiums in the amount of NIS 136,783 thousand.

C. Additional data regarding the health insurance segment (cont.)

For the 3-month period ended September 30, 2020
Long-term care Other (2)
Collective(3)
Individual
Long-term Short
term(7)
Total
Unaudited
NIS thousand
Gross premiums 64,701 223,104 369,846(1) 4,537(1) 662,188
Payments and change in
liabilities in respect of
insurance contracts, gross
66,200 437,401 218,139 10,646 732,386
Total comprehensive
income (loss) from health
insurance business
20,105(5) (2,035) 50,584 (5,046) 63,608

(1) Of this, individual premiums in the amount of NIS 228,323 thousand and collective premiums in the amount of NIS 146,060 thousand.

For the year ended December 30, 2021
Long-term care Other (2)
Individual
Collective
Long-term Short-term Total
Unaudited
NIS thousand
Gross premiums 259,764 891,730 1,521,350 (1) 83,378(1) 2,756,222
Payments and change in
liabilities in respect of
insurance contracts, gross
271,231 1,224,983 796,511 78,905 2,371,630
Total comprehensive
income (loss) from health
insurance business
41,730 (33,016) 228,886 (18,942) 218,658

(1) Of this, individual premiums in the amount of NIS 1,001,573 thousand and collective premiums in the amount of NIS 603,155 thousand.

(2) The most substantial coverage included in other long-term health insurance is medical expenses and in short-term health insurance - travel.

(3) The change in the liabilities and loss for the 9-month period ended September 30, 2020 stem mainly from the effect of the decline in the financial markets in Israel and around the world following the Covid-19 crisis.

(4) The loss in the nine-month period ended September 30, 2021 includes an increase in the insurance reserve (LAT) in the amount of approximately NIS 160 million (including continuity reserve). The profit in the nine-month period ended September 30, 2020 includes a NIS 94 million decrease in the insurance reserve (LAT). For details regarding the recognition of the excess fair value against the insurance reserve (LAT) in respect of the

investment in Ad 120, please see Note 1E.

(5) The profit in the three-month period ended September 30, 2021 includes a decrease in the insurance reserve (LAT) in the amount of approximately NIS 110 million, and the profit in the three-month period ended September 30, 2020 - a decrease in LAT of NIS 11 million.

For details regarding the recognition of the excess fair value against the insurance reserve (LAT) in respect of the investment in Ad 120, please see Note 1E.

D. Additional data regarding the property and casualty insurance segment

For the 9-month period ended September 30, 2021
Compulsory
motor
insurance
Motor
property
Property and
other
subsegments
(*)
Other
liability
subsegments
(**)
Total
Unaudited
NIS thousand
Gross premiums 503,129 891,442 571,177 447,485 2,413,233
Reinsurance premiums 208,972 1,413 380,850 196,552 787,787
Premiums - retention 294,157 890,029 190,327 250,933 1,625,446
Change in unearned premium balance,
retention
49,947 91,246 11,514 16,126 168,833
Premiums earned - retention 244,210 798,783 178,813 234,807 1,456,613
Investment income, net and finance
income 126,037 47,360 14,198 121,143 308,738
Income from fees and commissions 60,733 58 87,506 19,836 168,133
Total income 430,980 846,201 280,517 375,786 1,933,484
Payments and change in liabilities in
respect of insurance contracts, gross
Reinsurers' share in payments and in
483,385 595,050 191,171 253,112 1,522,718
changes in liabilities in respect of
insurance contracts
238,883 689 151,008 88,513 479,093
Payments and change in liabilities for
insurance contracts - retention
244,502 594,361 40,163 164,599 1,043,625
Fees and commissions, marketing
expenses and other purchase expenses
General and administrative expenses
48,764
21,323
185,896
37,083
133,786
19,723
76,381
20,392
444,827
98,521
Finance expenses 1,177 - 132 1,131 2,440
Total expenses 315,766 817,340 193,804 262,503 1,589,413
Company's share in the net results of
investees
(39) (14) (4) (36) (93)
Profit before taxes on income 115,175 28,847 86,709 113,247 343,978
Other comprehensive income before
taxes on income
47,059 17,850 5,301 45,232 115,442
Total comprehensive income for the
period before taxes on income
162,234 46,697 92,010 158,479 459,420
Liabilities in respect of insurance
contracts, gross, as of September
30, 2021 (unaudited)
2,974,776 877,976 676,234 2,217,473 6,746,459
Liabilities in respect of insurance
contracts - retention - as of
September 30, 2021 (unaudited)
1,809,831 876,801 193,420 1,759,649 4,639,701

(*) Property and other insurance subsegments mainly include data from the comprehensive home insurance, comprehensive business insurance and property loss insurance subsegments, whose activity constitutes 81% of total premiums in these subsegments.

(**) Other liability insurance subsegments mainly include data from the following segments: third-party insurance, professional liability insurance and employers' liability insurance, the activity of which constitutes 83% of total premiums in these subsegments.

C. Additional data regarding the property and casualty insurance segment (cont.)

For the 9-month period ended September 30, 2020
Compulsory
motor
insurance
Motor
property
Property and
other
subsegments
(*)
Other
liability
subsegments
(**)
Total
Unaudited
NIS thousand
Gross premiums 461,880 812,296 566,139 377,983 2,218,298
Reinsurance premiums 227,876 101 373,921 125,536 727,434
Premiums - retention 234,004 812,195 192,218 252,447 1,490,864
Change in unearned premium balance,
retention
31,649 24,254 2,105 18,240 76,248
Premiums earned - retention 202,355 787,941 190,113 234,207 1,414,616
Investment income, net and finance
income 15,121 5,141 1,546 13,908 35,716
Income from fees and commissions 64,965 - 85,566 13,174 163,705
Total income 282,441 793,082 277,225 261,289 1,614,037
Payments and change in liabilities in
respect of insurance contracts, gross
Reinsurers' share in payments and in
319,538 510,771 243,544 164,839 1,238,692
changes in liabilities in respect of
insurance contracts
212,696 (7) 164,902 30,661 408,252
Payments and change in liabilities for
insurance contracts - retention
106,842 510,778 78,642 134,178 830,440
Fees and commissions, marketing
expenses and other purchase expenses
46,170 184,676 130,756 71,117 432,719
General and administrative expenses 21,410 37,897 22,126 18,866 100,299
Finance expenses 523 - 53 480 1,056
Total expenses 174,945 733,351 231,577 224,641 1,364,514
Company's share in the net results of
investees
(326) (116) (33) (302) (777)
Profit before taxes on income 107,170 59,615 45,615 36,346 248,746
Other comprehensive income before
taxes on income 4,873 1,716 498 4,483 11,570
Total comprehensive income for the
period before taxes on income 112,043 61,331 46,113 40,829 260,316
Liabilities in respect of insurance
contracts, gross, as of September
30, 2020 (unaudited)
2,756,588 751,316 671,169 2,059,050 6,238,123
Liabilities in respect of insurance
contracts - retention - as of
September 30, 2020 (unaudited)
1,770,770 751,316 204,721 1,736,807 4,463,614

(*) Property and other insurance subsegments mainly include data from the comprehensive home insurance, comprehensive business insurance and property loss insurance subsegments, whose activity constitutes 80% of total premiums in these subsegments.

(**) Other liability insurance subsegments mainly include data from the following segments: third-party insurance, professional liability insurance and employers' liability insurance, the activity of which constitutes 83% of total premiums in these subsegments.

C. Additional data regarding the property and casualty insurance segment (cont.)

For the 3-month period ended September 30, 2021
Compulsory
motor
insurance
Motor
property
Property and
other
subsegments
(*)
Other liability
subsegments
(**)
Total
Unaudited
NIS thousand
Gross premiums 174,447 300,461 182,481 143,087 800,476
Reinsurance premiums 70,540 393 122,261 64,268 257,462
Premiums - retention 103,907 300,068 60,220 78,819 543,014
Change in unearned premium balance,
retention
15,789 21,691 (625) (1,353) 35,502
Premiums earned - retention 88,118 278,377 60,845 80,172 507,512
Investment income, net and finance
income
46,214 18,113 5,652 43,716 113,695
Finance income (expenses) from fees and
commissions
22,265 (11) 31,179 7,531 60,964
Total income 156,597 296,479 97,676 131,419 682,171
Payments and change in liabilities in
respect of insurance contracts, gross
Reinsurers' share in payments and in
158,561 225,373 75,755 99,688 559,377
changes in liabilities in respect of
insurance contracts
70,309 354 60,612 36,679 167,954
Payments and change in liabilities for
insurance contracts - retention
88,252 225,019 15,143 63,009 391,423
Fees and commissions, marketing
expenses and other purchase expenses
General and administrative expenses
19,391
7,229
65,772
12,726
48,935
6,547
27,457
6,461
161,555
32,963
Finance income (271) - (23) (274) (568)
Total expenses 114,601 303,517 70,602 96,653 585,373
Company's share in the net results of
investees
217 82 23 213 535
Profit (loss) before income taxes 42,213 (6,956) 27,097 34,979 97,333
Other comprehensive loss before taxes
on income
(19,487) (6,983) (1,824) (19,316) (47,610)
Total comprehensive income (loss)
for the period before taxes on
income
22,726 (13,939) 25,273 15,663 49,723
Liabilities in respect of insurance
contracts, gross, as of September
30, 2021 (unaudited)
2,974,776 877,976 676,234 2,217,473 6,746,459
Liabilities in respect of insurance
contracts - retention - as of
September 30, 2021 (unaudited)
1,809,831 876,801 193,420 1,759,649 4,639,701

(*) Property and other insurance subsegments mainly include data from the comprehensive home insurance, comprehensive business insurance and property loss insurance subsegments, whose activity constitutes 80% of total premiums in these subsegments.

(**) Other liability insurance subsegments mainly include data from the following segments: third-party insurance, professional liability insurance and employers' liability insurance, the activity of which constitutes 84% of total premiums in these subsegments.

C. Additional data regarding the property and casualty insurance segment (cont.)

For the 3-month period ended September 30, 2020
Compulsory
motor
insurance
Motor
property
Property and
other
subsegments
(*)
Unaudited
Other liability
subsegments
(**)
Total
NIS thousand
Gross premiums 145,233 265,867 155,446 113,822 680,368
Reinsurance premiums 70,762 33 98,986 39,062 208,843
Premiums - retention 74,471 265,834 56,460 74,760 471,525
Change in unearned premium balance,
retention 2,843 2,171 (3,506) (4,982) (3,474)
Premiums earned - retention 71,628 263,663 59,966 79,742 474,999
Investment income, net and finance
income
25,721 9,056 2,606 23,661 61,044
Income from fees and commissions 21,732 - 29,719 4,536 55,987
Total income 119,081 272,719 92,291 107,939 592,030
Payments and change in liabilities in
respect of insurance contracts, gross
Reinsurers' share in payments and in
55,547 183,560 55,487 42,221 336,815
changes in liabilities in respect of
insurance contracts
48,007 - 41,330 (3,037) 86,300
Payments and change in liabilities for
insurance contracts - retention
7,540 183,560 14,157 45,258 250,515
Fees and commissions, marketing
expenses and other purchase expenses
General and administrative expenses
15,785
7,594
61,793
13,696
48,856
7,157
26,091
6,348
152,525
34,795
Finance income (121) - (11) (112) (244)
Total expenses 30,798 259,049 70,159 77,585 437,591
Company's share in the net results of
investees
(189) (68) (19) (176) (452)
Profit before taxes on income 88,094 13,602 22,113 30,178 153,987
Other comprehensive income before
taxes on income
16,549 5,782 1,666 15,225 39,222
Total comprehensive income for the
period before taxes on income 104,643 19,384 23,779 45,403 193,209
Liabilities in respect of insurance
contracts, gross, as of September
30, 2020 (unaudited)
2,756,588 751,316 671,169 2,059,050 6,238,123
Liabilities in respect of insurance
contracts - retention - as of
September 30, 2020 (unaudited)
1,770,770 751,316 204,721 1,736,807 4,463,614

(*) Property and other insurance subsegments mainly include data from the comprehensive home insurance, comprehensive business insurance and property loss insurance subsegments, whose activity constitutes 79% of total premiums in these subsegments.

(**) Other liability insurance subsegments mainly include data from the following segments: third-party insurance, professional liability insurance and employers' liability insurance, the activity of which constitutes 81% of total premiums in these subsegments.

C. Additional data regarding the property and casualty insurance segment (cont.)

For the year ended December 31, 2020
Compulsory
motor
insurance
Motor
property
Property and
other
subsegments
(*)
Other liability
subsegments
(**)
Total
Unaudited
Gross premiums 584,123 1,031,838 NIS thousand
772,728
486,363 2,875,052
288,266 135 527,646 164,581 980,628
Reinsurance premiums
Premiums - retention
295,857 1,031,703 245,082 321,782 1,894,424
Change in unearned premium balance,
retention
19,988 (15,965) (6,996) 5,108 2,135
Premiums earned - retention 275,869 1,047,668 252,078 316,674 1,892,289
Investment income, net and finance
income 46,101 22,236 6,334 56,202 130,873
Income from fees and commissions 86,229 - 111,679 16,809 214,717
Total income 408,199 1,069,904 370,091 389,685 2,237,879
Payments and change in liabilities in
respect of insurance contracts, gross
Reinsurers' share in payments and in
405,449 700,372 302,746 232,312 1,640,879
changes in liabilities in respect of
insurance contracts
271,132 (7) 207,374 64,302 542,801
Payments and change in liabilities for
insurance contracts - retention
134,317 700,379 95,372 168,010 1,098,078
Fees and commissions, marketing
expenses and other purchase expenses
66,377 255,818 176,843 98,316 597,354
General and administrative expenses 30,616 54,182 32,096 27,189 144,083
Finance income (3,964) - (411) (3,646) (8,021)
Total expenses 227,346 1,010,379 303,900 289,869 1,831,494
Company's share in the net results of
investees
(1,519) (519) (157) (1,397) (3,592)
Profit before taxes on income 179,334 59,006 66,034 98,419 402,793
Other comprehensive income before
taxes on income
51,449 17,583 5,334 47,324 121,690
Total comprehensive income for the
period before taxes on income
230,783 76,589 71,368 145,743 524,483
Liabilities in respect of insurance
contracts, gross, as of December 31,
2020 (audited)
2,731,581 717,570 677,415 2,058,158 6,184,724
Liabilities in respect of insurance
contracts - retention - as of
December 31, 2020 (audited)
1,725,755 717,570 190,626 1,710,351 4,344,302

(*) Property and other insurance subsegments mainly include data from the comprehensive home insurance, comprehensive business insurance and property loss insurance subsegments, whose activity constitutes 81% of total premiums in these subsegments.

(**) Other liability insurance subsegments mainly include data from the following segments: third-party insurance, professional liability insurance and employers' liability insurance, the activity of which constitutes 84% of total premiums in these subsegments.

NOTE 4 - BUSINESS COMBINATIONS

A. Acquisition of Halman Aldubi

1. General

On December 7, 2020, the Company entered into a merger agreement with Halman Aldubi. Under the merger agreement, a reverse triple merger was carried out, with Halman Aldubi becoming a privately-held company wholly owned by the Company. The consideration of the transaction for Halman Aldubi is NIS 275 million. On February 28, 2021, upon meeting the conditions precedent, the merger was completed. As of that date, the Company wholly-owns (100%) Halman Aldubi. The consolidation commencement date is March 31, 2021.

Total assets under management by Halman Aldubi - net of the assets under management by the default pension fund sold to Meitav Dash (please see Section 4 below) - as of the consolidation date is approximately NIS 66 billion.

2. Grant of a loan to Halman Aldubi and to Halman Aldubi Provident

On February 18, 2021, the Company entered into an agreement with Halman Aldubi Provident according to which the Company would extend Halman Aldubi a loan in the amount of approximately NIS 88,633 thousand. The loan principal will be repaid in six unequal annual installments on May 1 of each year. From 2022 to 2024 - 4% of the principal in each payment; in 2028 - 28% of the principal; and in 2029- 2030 - 30% of the principal in each payment. The loan (principal and interest) is linked to the consumer price index; the loan principal will bear a fixed interest rate of 0.45% (base interest rate). If Halman Aldubi Provident does not meet the financial covenants specified in the loan agreement, the interest rate will increase by up to 0.5%. The loan to Halman Aldubi Provident, for the purpose of financing the full early redemption of all bonds (Series A) issued by Halman Aldubi Provident, in the amount of approximately NIS 73.6 million (hereinafter, respectively - the "Bonds" and the "Early Redemption"), as well as to finance the full early repayment of a loan totaling approximately NIS 15 million (hereinafter - the "Bank Loan Amount"), taken by Halman Aldubi Provident from a local banking corporation. On March 8, 2021, the early redemption of the bonds was executed and the Bank Loan Amount was transferred to the local banking corporation.

In addition, on March 25, 2021, the Company entered into an agreement with Halman Aldubi to grant an additional loan in the amount of NIS 5 million. The loan principal will be repaid in one lump sum on March 31, 2022. The principal will bear a fixed annual interest rate of Prime + 1%. The loan is intended to cover Halman Aldubi's credit facility liabilities to a local bank.

3. Merger of Halman Aldubi Provident into The Phoenix Pension and Provident

On October 1, 2021, the merger of Halman Aldubi Provident with and into The Phoenix Pension and Provident Fund was completed. For further details, please see Note 1G.

A. Acquisition of Halman Aldubi (cont.)

4. Default pension sale - Meitav-Dash transaction

On February 22, 2021, the Company entered into an agreement with Meitav Dash Provident Funds and Pension Ltd. (hereinafter - "Meitav Dash Provident"), according to which following the completion of the agreement with Halman Aldubi, as aforesaid, such that Halman Provident will sign an agreement for the sale to Meitav Dash Provident of the new pension funds managed by Halman Provident for NIS 45 million, to be paid in one lump sum on the completion date. On March 10, 2021, Halman Provident signed the said agreement. After the conditions precedent have been satisfied, the transaction was completed on July 1, 2021.

The said transaction had a negligible effect on the Company's results in the reporting period.

5. The Halman Aldubi business combination

The Company recognized the fair value of the assets acquired and the liabilities assumed as part of the business combination according to a provisional measurement. As of the date of approval of the financial statements, a final valuation has not yet been received by an external appraiser in relation to the fair value of the identified assets acquired and the liabilities assumed. A final adjustment of the consideration for the purchase as well as the fair value of the assets and liabilities purchased can be carried out up to 12 months from the acquisition date. At the final measurement date, the adjustments were made by way of a restating the comparative results previously reported according to the provisional measurement. The Company has opted to measure the non-controlling interests in the acquired company according to the proportionate share of the non-controlling interests in the fair value of the net identified assets of the acquiree.

The fair value of the identified assets and identifiable liabilities of Halman Aldubi at the consolidation commencement date (March 31, 2021) is as follows:

A. Acquisition of Halman Aldubi (cont.)

5. The Halman Aldubi business combination (cont.)

Unaudited
NIS thousand
Intangible assets 205,760
Deferred tax assets 2,380
Deferred acquisition costs 19,047
Property, plant & equipment 34,901
Investments in associates (271)
Current tax assets 1,952
Receivables and debit balances 18,056
Financial investments 32,421
Cash and cash equivalents 35,239
Total assets 349,485
Liabilities in respect of deferred taxes (55)
Liability for employee benefits, net (5,018)
Liability in respect of current taxes (2,637)
Payables and credit balances (35,205)
Financial liabilities (34,161)
Total liabilities (77,076)
Total assets less liabilities in Halman's books of accounts 272,409
Non-controlling interests 206
Intangible assets arising from the acquisition, net of tax 96,018
Total acquisition cost, including loan to Halman Provident 368,633

The total cost of the business combination amounted to NIS 369 million, as detailed below. In addition, there are direct acquisition costs attributed to the transaction in the amount of approximately NIS 5.5 million, charged as an expense and included in the general and administrative expenses line item.

Unaudited
NIS thousand
Total acquisition cost in cash 275,000
Loan to Halman Provident (*) 93,633
Total investment 368,633
Cash arising from the acquisition/used for the acquisition:
Cash and cash equivalents in the acquiree as of the acquisition date 35,239
Cash paid as acquisition proceeds (368,633)
Cash, net (333,394)

(*) For further details regarding the terms and conditions of the loans, please see Section 2 above.

A. Acquisition of Halman Aldubi (cont.)

5. The Halman Aldubi business combination (cont.)

As stated above, the consolidation commencement date of Halman Aldubi is March 31, 2021 and therefore, Halman Aldubi's results include the profit for the six-month period ended September 30, 2021.

It should be noted that the total income included (mainly management fees) in the financial statements for the six- and three months ended September 30, is NIS 99 million and NIS 48 million, respectively. Total expenses for these periods are NIS 88 million and about NIS 40 million, respectively.

Had the business combination taken place at the beginning of the year, the effect of the comprehensive income after tax and the income of Halman Aldubi on the Group's income would have been immaterial.

B. IPO and assuming control over Gama Management and Clearing Ltd.

1. General

In June 2021, Gama issued a supplementary notice, following the Supplementary Prospectus for of the sale offer and initial public offering of shares (hereinafter - the "Offering"), and listing of Gama shares on the TASE, which was published by Gama on May 31, 2021 (the Prospectus together with the Supplementary Notice will be hereinafter referred to as the "Prospectus"). Simultaneously with the execution of the Offering in accordance with the Prospectus, The Phoenix Investments purchased additional Gama shares (hereinafter - the "Purchased Shares"), such that after the Offering and the acquisition of the Purchased Shares, The Phoenix Investments holds approximately 61.6% of Gama's issued and paid-up share capital and voting rights therein (approximately 60% on a fully diluted basis) and became the controlling shareholder in Gama. In exchange for the Purchased Shares, The Phoenix Investments paid a total of NIS 124 million. Following the execution of the Offering and the acquisition of the Purchased Shares, in Q2 the Company recorded a one-off post-tax profit of NIS 220 million, net of issuance expenses, as a result of becoming the controlling shareholder in Gama.

2. Business combination - Gama

The Company recognized the fair value of the assets acquired and the liabilities assumed as part of the business combination according to a provisional measurement. As of the date of approval of the financial statements, a final valuation has not yet been received by an external appraiser in relation to the fair value of the identified assets acquired and the liabilities assumed. A final adjustment of the consideration for the purchase as well as the fair value of the assets and liabilities purchased can be carried out up to 12 months from the acquisition date. At the final measurement date, the adjustments were made by way of a restating the comparative results previously reported according to the provisional measurement. The Company has opted to measure the non-controlling interests in the acquired company according to the proportionate share of the non-controlling interests in the fair value of the net identified assets of the acquiree.

B. IPO and assuming control over Gama Management and Clearing Ltd. (cont.)

2. Business combination – Gama (cont.)

The fair value of Gama's identified assets and identified liabilities as of the consolidation commencement date (June 30, 2021) is as follows:

Unaudited
NIS thousand
Intangible assets 3,577
Deferred tax assets 3,239
Property, plant & equipment 9,242
Current tax assets 8,750
Receivables and debit balances 6,691
Financial investments 12,494
Credit assets in respect of factoring, clearing and financing 2,283,531
Cash and cash equivalents 3,558
Total assets 2,331,082
Liability for employee benefits, net (5,428)
Payables and credit balances (27,561)
Financial liabilities (*) (2,021,233)
Total liabilities (2,054,222)
Assets less liabilities in Gama's books of accounts 276,860
Non-controlling interests (121,293)
Investment in an investee (147,193)
Gain from assuming control (240,292)
Intangible assets arising from the acquisition, net of tax 356,281
Total acquisition cost 124,363

(*) See Section 3 below.

2. Business combination – Gama (cont.)

The total cash cost of the business combination amounted to NIS 124 million. In addition, there are direct acquisition costs attributed to the transaction in the amount of approximately NIS 4 million, charged as an expense and included in the general and administrative expenses line item.

Unaudited
NIS thousand
Cash arising from the acquisition (used as acquisition proceeds):
Cash and cash equivalents in the acquiree as of the acquisition date 3,558
Cash paid as acquisition proceeds (124,363)
Cash, net (120,805)

As stated above, the date of assuming control is June 30, 2021; therefore, Gama's results in the credit segment, for the 9-month period ended September 30, 2021 include Gama's results for the six-month period ended September 30, 2021 in the net results of investees line item. In addition, the one-off gain from assuming control in the amount of NIS 220 million was imputed to other income.

In July and August 2021, Gama issued to Gama's CEO, officers and employees, shares that reflect, after dilution, 1.67% of Gama's share capital.

Following the said issue, the Company, through The Phoenix Investments, holds 60% of Gama's issued and paid-up capital and voting rights.

3. Details of Gama's financial liabilities

Bonds

As of the date of assuming control, Gama's outstanding Bonds (Series A) total approximately NIS 260 million. Bonds listed for trading on TACT Institutional. The bonds' principal will be repaid in 2 installments - on March 30, 2022 and September 30, 2022. The bonds bear an annual interest of 1.34%; the principal and interest are not CPI-linked. Gama's Bonds (Series A) are rated Aa3.il by Midroog Ltd.

Under the Deed of Trust for the Bonds (Series A), Gama undertook to meet the following financial covenants:

    1. The Company's tangible common equity will not fall below NIS 100 million.
    1. The ratio of shareholders' equity to total assets shall not fall below 2%

As of the financial statements date, the Company meets the financial covenants.

2. Business combination – Gama (cont.)

Loans from other entities

On August 20, 2020, Gama entered into an agreement with an institutional entity to receive a loan of NIS 250 million, which will be repaid in 9 equal installments starting in February 2023. On June 25, 2020, Gama and a subsidiary thereof entered into an agreement with another institutional entity, to receive a loan of NIS 100 million, of which a total of NIS 25 million will be repaid in eleven equal quarterly installments and the outstanding balance of NIS 75 million will be repaid in one lump sum on July 8, 2023. The interest rate on these loans ranges from Prime and Prime + 1%.

Trade receivables for credit cards

The balance represents a liability for trade receivables in respect of credit vouchers that have been transferred to Gama by credit card companies as part of its factoring and clearing agreements as an aggregator and have yet to be paid to Gama's customers. The balance is short-term and will be repaid several days after the reporting period, according to the payment date agreed upon with each customer.

NOTE 5 - FINANCIAL INSTRUMENTS

A. Assets for yield-dependent contracts

1. Following is a breakdown of assets held against insurance contracts and investment contracts presented at fair value through profit and loss:

As of September 30
2021
Unaudited
As of
December 31
2020
Audited
Investment property 1,982,330 1,758,996 1,839,576
Financial investments:
Liquid debt assets 21,686,303 21,728,111 21,761,391
Illiquid debt assets 7,560,379 6,679,471 7,119,613
Shares 22,064,132 15,436,360 18,045,043
Other financial investments 24,721,888 15,741,043 18,644,400
Total financial investments 76,032,702 59,584,985 65,570,447
Cash and cash equivalents 12,603,655 10,063,324 10,464,216
Other 189,821 209,955 159,845
Total assets for yield-dependent
contracts
90,808,508 71,617,260 78,034,084

A. Assets for yield-dependent contracts (cont.)

2. Fair value of financial assets by level:

The following table presents an analysis of assets held against insurance contracts and investment contracts presented at fair value through profit and loss. The different levels were defined as follows:

Level 1 - fair value measured using quoted prices (unadjusted) in an active market for identical instruments.

Level 2 - fair value measured using observable inputs, either directly or indirectly, that are not included in Level 1 above.

Level 3 - fair value measured using inputs that are not based on observable market inputs.

For financial instruments periodically recognized at fair value, the Company estimates, at the end of each reporting period, whether transfers have been made between the various levels of the fair value hierarchy.

During the reporting periods there were no material transfers between Level 1 and Level 2.

The Company holds the financial instruments measured at fair value according to the following classifications:

As of September 30, 2021
Level 1 Level 2 Level 3 Total
Unaudited
NIS thousand
Financial investments:
Liquid debt assets 16,173,693 5,512,610 - 21,686,303
Illiquid debt assets - 5,981,991 1,578,388 7,560,379
Shares 19,754,206 1,077,591 1,232,335 22,064,132
Other financial investments 9,934,979 1,522,653 13,264,256 24,721,888
Total 45,862,878 14,094,845 16,074,979 76,032,702
As of September 30, 2020
Level 1 Level 2 Level 3 Total
Unaudited
NIS thousand
Financial investments:
Liquid debt assets (*) 16,918,479 4,809,632 - 21,728,111
Illiquid debt assets - 5,308,877 1,370,594 6,679,471
Shares (*) 13,939,216 421,949 1,075,195 15,436,360
Other financial investments 5,627,145 730,273 9,383,625 15,741,043
Total 36,484,840 11,270,731 11,829,414 59,584,985

(*) Reclassified from on fair value level to another.

A. Assets for yield-dependent contracts (cont.)

2. Fair value of financial assets by level: (cont.)

As of December 31, 2020
Level 1 Level 2
Level 3
Total
Unaudited
NIS thousand
Financial investments:
Liquid debt assets 16,507,724 5,253,667 - 21,761,391
Illiquid debt assets - 5,427,432 1,692,181 7,119,613
Shares 16,277,954 518,085 1,249,004 18,045,043
Other financial investments 7,395,216 1,101,059 10,148,125 18,644,400
Total 40,180,894 12,300,243 13,089,310 65,570,447

Assets measured at fair value - Level 3

Fair value measurement at the reporting date
Financial assets at fair value through profit and loss
Liquid debt
assets
Illiquid debt
assets
Shares Other
financial
investments
Total
Unaudited
NIS thousand
Balance as of January 1, 2021 - 1,692,181 1,249,004 10,148,125 13,089,310
Total gains recognized in profit
and loss (*) - 35,371 202,494 1,915,076 2,152,941
Purchases - 728,119 248,032 3,035,608 4,011,759
Proceeds from interest and
dividend - (35,988) (9,841) (523,083) (568,912)
Redemptions / sales - (554,045) (85,215) (1,136,949) (1,776,209)
Transfers from Level 3 (**) - (287,250) (372,139) (174,521) (833,910)
Balance on September 30,
2021
- 1,578,388 1,232,335 13,264,256 16,074,979
(*) Of which:
Total unrealized gains for the
period recognized in profit and
loss in respect of assets held as
of September 30, 2021
- 5,530 190,984 1,455,256 1,651,770

(**) Transfers from level to level stem mainly from securities whose rating has changed and from securities issued for the first time.

A. Assets for yield-dependent contracts (cont.)

Assets measured at fair value - Level 3 (cont.)

Fair value measurement at the reporting date
Financial assets at fair value through profit and loss
Liquid debt
assets
Illiquid debt
assets
Shares Other
financial
investments
Total
Unaudited
NIS thousand
Balance on January 1, 2020 - 599,815 945,002 8,082,717 9,627,534
Total gains (losses) recognized
in profit and loss (*) - 434 48,456 526,378 575,268
Purchases - 883,529 174,560 1,984,393 3,042,482
Proceeds from interest and
dividend - (8,561) (10,627) (231,779) (250,967)
Redemptions / sales - (229,401) (82,196) (993,629) (1,305,226)
Transfers into Level 3 (**) - 124,778 - 15,545 140,323
Balance on September 30,
2020
- 1,370,594 1,075,195 9,383,625 11,829,414
(*) Of which:
Total unrealized gains (losses)
for the period recognized in
profit and loss in respect of
assets held as of September
30, 2020
- (11,006) 30,865 330,684 350,543

(**) Transfer from level to level arises primarily in respect of securities the rating of which has changed.

Fair value measurement at the reporting date
Financial assets at fair value through profit and loss
Liquid debt
assets
Illiquid debt
assets
Shares
Unaudited
Other
financial
investments
Total
NIS thousand
Balance on July 1, 2021 - 1,502,469 1,224,261 12,356,747 15,083,477
Total gains (losses) recognized
in profit and loss (*)
- (15,372) 139,993 482,442 607,063
Purchases - 306,617 101,511 836,469 1,244,597
Proceeds from interest and
dividend
- (12,467) (2,535) (129,827) (144,829)
Redemptions / sales - (202,859) (43,618) (281,575) (528,052)
Transfers from Level 3 (**) - - (187,277) - (187,277)
Balance on September 30,
2021
- 1,578,388 1,232,335 13,264,256 16,074,979
(*) Of which:
Total unrealized gains (losses)
for the period recognized in
profit and loss in respect of
assets held as of September
30, 2021
- (8,970) 137,795 384,487 513,312

(**) Transfers from level to level stem mainly from securities issued for the first time.

A. Assets for yield-dependent contracts (cont.)

Assets measured at fair value - Level 3 (cont.)

Fair value measurement at the reporting date
Financial assets at fair value through profit and loss
Liquid debt
assets
Illiquid debt
assets
Shares Other
financial
investments
Total
Unaudited
NIS thousand
Balance on July 1, 2020 - 1,211,116 1,042,317 8,658,766 10,912,199
Total gains recognized in profit
and loss (*)
- 16,696 3,648 437,422 457,766
Purchases - 230,381 29,291 586,204 845,876
Proceeds from interest and
dividend
- (2,755) (11) (64,324) (67,090)
Redemptions / sales - (84,844) (50) (234,443) (319,337)
Balance on September 30,
2020
- 1,370,594 1,075,195 9,383,625 11,829,414
(*) Of which:
Total unrealized gains (losses)
for the period recognized in
profit and loss in respect of
assets held as of September
30, 2020
- 14,095 4,442 384,714 403,251
Fair value measurement at the reporting date
Financial assets at fair value through profit and loss
Liquid debt
assets
Illiquid debt
assets
Shares Other
financial
investments
Total
Unaudited
NIS thousand
Balance as of January 1, 2020 - 599,815 945,002 8,082,717 9,627,534
Total gains recognized in profit
and loss (*)
- 87,999 149,858 1,072,694 1,310,551
Purchases - 1,274,640 285,357 2,804,880 4,364,877
Proceeds from interest and
dividend
- (21,774) (20,877) (439,476) (482,127)
Redemptions / sales - (373,618) (51,059) (1,390,789) (1,815,466)
Transfers into Level 3 (**) - 125,119 - 18,099 143,218
Transfers from Level 3 (***) - - (59,277) - (59,277)
Balance as of December 31,
2020
- 1,692,181 1,249,004 10,148,125 13,089,310
(*) Of which:
Total unrealized gains for the
period included in profit and
loss in respect of assets held
as of December 31, 2020
- 54,547 119,291 606,432 780,270

(**) Transfers to Level 3 stem mainly from securities the rating of which was revised.

(***) Transfers from Level 3 stem from securities issued for the first time.

B. Other financial investments

3. Illiquid debt assets

Composition:

As of September 30, 2021
Carrying
amount
Fair value
Unaudited
NIS thousand
Loans and receivables:
Designated bonds and treasury deposits (*) 8,190,387 12,678,180
Other non-convertible debt assets, excluding deposits
with banks 4,609,668 4,917,392
Deposits with banks 1,010,916 1,057,739
Total illiquid debt assets 13,810,971 18,653,311
Impairments carried to profit and loss (cumulative) 61,885

(*) The fair value was calculated according to the contractual repayment date.

As of September 30, 2020
Carrying
amount
Fair value
Unaudited
NIS thousand
Loans and receivables:
Designated bonds and treasury deposits (*) 8,259,031 12,156,488
Other non-convertible debt assets, excluding deposits
with banks
4,571,975 4,734,789
Deposits with banks 899,976 941,943
Total illiquid debt assets 13,730,982 17,833,220
Impairments carried to profit and loss (cumulative) 65,211

(*) The fair value was calculated according to the contractual repayment date.

B. Other financial investments (cont.)

As of December 31, 2020
Carrying
amount
Fair value
Unaudited
NIS thousand
Loans and receivables:
Designated bonds and treasury deposits (*) 8,190,398 12,193,361
Other non-convertible debt assets, excluding deposits
with banks 4,708,119 5,039,280
Deposits with banks 1,108,672 1,153,929
Total illiquid debt assets 14,007,189 18,386,570
Impairments carried to profit and loss (cumulative) 60,343

(*) The fair value was calculated according to the contractual repayment date.

4. Fair value of financial assets by level

The tables below depict an analysis of the financial instruments presented at fair value.

During the reporting periods there were no material transfers between Level 1 and Level 2.

As of September 30, 2021
Level 1 Level 2 Level 3 Total
Unaudited
NIS thousand
Liquid debt assets 6,238,137 1,420,128 - 7,658,265
Shares 1,665,744 535,840 300,793 2,502,377
Other 697,927 575,470 2,620,436 3,893,833
Total 8,601,808 2,531,438 2,921,229 14,054,475
As of September 30, 2020
Level 1 Level 2 Level 3 Total
Unaudited
NIS thousand
Liquid debt assets (*) 7,093,868 1,239,080 - 8,332,948
Shares (*) 1,244,103 115,866 292,397 1,652,366
Other 498,800 366,880 1,878,104 2,743,784
Total 8,836,771 1,721,826 2,170,501 12,729,098

(*) Reclassified from on fair value level to another.

B. Other financial investments (cont.)

As of December 31, 2020
Level 1 Level 2 Level 3 Total
Unaudited
NIS thousand
Liquid debt assets 6,732,438 1,363,030 - 8,095,468
Shares 1,414,649 155,336 330,008 1,899,993
Other 716,580 493,072 2,037,817 3,247,469
Total 8,863,667 2,011,438 2,367,825 13,242,930

Assets measured at fair value - Level 3

Fair value measurement at the reporting date
Financial assets at fair value through profit and loss and available-for-sale
financial assets
Liquid debt
assets
Illiquid debt
assets
Shares Other
financial
investments
Total
Unaudited
NIS thousand
Balance as of January 1, 2021 - - 330,008 2,037,817 2,367,825
Total profits recognized:
In profit and loss (*) - - 16,265 82,719 98,984
In other comprehensive income - - 78,440 226,106 304,546
Purchases - - 96,414 588,985 685,399
Proceeds from interest and
dividend - - (1,388) (90,735) (92,123)
Redemptions / sales - - (18,071) (166,250) (184,321)
Transfers from Level 3 (**) - - (200,875) (58,206) (259,081)
Balance on September 30, 2021 - - 300,793 2,620,436 2,921,229
(*) Of which:
Total unrealized gains (losses)
for the period recognized in profit
and loss in respect of assets held
as of September 30, 2021
- - (1,311) (12,797) (14,108)

(**) Transfers from Level 3 stem primarily from a securities issued for the first time.

B. Other financial investments (cont.)

Assets measured at fair value - Level 3 (cont.)

Fair value measurement at the reporting date
Financial assets at fair value through profit and loss and available-for-sale
financial assets
Liquid debt
assets
Illiquid debt
assets
Shares Other
financial
investments
Total
Unaudited
NIS thousand
Balance as of January 1, 2020 - - 241,569 1,498,494 1,740,063
Total profits recognized:
In profit and loss (*) - - 13,105 11,450 24,555
In other comprehensive income - - 20,187 42,545 62,732
Purchases - - 65,541 447,194 512,735
Proceeds from interest and
dividend - - (2,273) (27,670) (29,943)
Redemptions / sales - - (45,732) (103,627) (149,359)
Transfers into Level 3 (**) - - - 9,718 9,718
Balance on September 30, 2020 - - 292,397 1,878,104 2,170,501
(*) Of which:
Total unrealized gains (losses)
for the period recognized in profit
and loss in respect of assets held
as of September 30, 2020 - - (1,856) (19,157) (21,013)

(**) Securities classified from investment in an associate.

Fair value measurement at the reporting date
Financial assets at fair value through profit and loss and available-for-sale
financial assets
Liquid debt
assets
Illiquid debt
assets
Shares Other
financial
investments
Total
Unaudited
NIS thousand
Balance on July 1, 2021
Gains (losses) recognized:
- - 440,727 2,433,324 2,874,051
In profit and loss (*) - - - 20,539 20,539
In other comprehensive income - - (3,545) 50,181 46,636
Purchases - - 42,242 193,425 235,667
Proceeds from interest and
dividend
- - - (24,720) (24,720)
Redemptions / sales - - - (52,313) (52,313)
Transfers from Level 3 (**) - - (178,631) - (178,631)
Balance on September 30, 2021 - - 300,793 2,620,436 2,921,229
(*) Of which:
Total unrealized gains (losses)
for the period recognized in profit
and loss in respect of assets held
as of September 30, 2021 - - - (4,837) (4,837)

(**) Transfers from Level 3 stem from a securities issued for the first time.

B. Other financial investments (cont.)

Assets measured at fair value - Level 3 (cont.)

Fair value measurement at the reporting date
Financial assets at fair value through profit and loss and available-for-sale
financial assets
Liquid debt
assets
Illiquid debt
assets
Shares Other
financial
investments
Total
Unaudited
NIS thousand
Balance on July 1, 2020 - - 283,762 1,717,087 2,000,849
Gains (losses) recognized:
In profit and loss (*) - - (898) 24,281 23,383
In other comprehensive income - - 961 58,521 59,482
Purchases - - 8,572 123,265 131,837
Proceeds from interest and
dividend
- - - (10,121) (10,121)
Redemptions / sales - - - (34,929) (34,929)
Balance on September 30, 2020 - - 292,397 1,878,104 2,170,501
(*) Of which:
Total unrealized gains (losses)
for the period recognized in profit
and loss in respect of assets held
as of September 30, 2020
- - (898) 14,439 13,541

Fair value measurement at the reporting date

Financial assets at fair value through profit and loss and available-for-sale
financial assets
Liquid debt
assets
Illiquid debt
assets
Shares Other
financial
investments
Total
Unaudited
NIS thousand
Balance as of January 1, 2020 - - 241,569 1,498,494 1,740,063
Total profits recognized:
In profit and loss (*) - - 15,954 65,621 81,575
In other comprehensive income - - 30,695 90,028 120,723
Purchases - - 98,720 619,384 718,104
Proceeds from interest and
dividend - - (6,250) (81,452) (87,702)
Redemptions / sales - - (33,570) (163,976) (197,546)
Transfers into Level 3 (**) - - - 9,718 9,718
Transfers from Level 3 (***) - - (17,110) - (17,110)
Balance as of December 31, 2020 - - 330,008 2,037,817 2,367,825
(*) Of which:
Total unrealized gains (losses)
for the period recognized in profit
and loss in respect of assets held
as of December 31, 2020 - - (6,574) (13,350) (19,924)

(**) Securities classified from investment in an associate.

(***) Securities issued for the first time.

C. Credit assets in respect of factoring, clearing and financing

As of September 30
2021
Unaudited
NIS thousand
Trade receivables and checks for collection 744,819
Credit vouchers 24,702
Loans and checks for collection 500,662
Provision for doubtful debts (14,408)
Credit vouchers for sale 878,688
Total 2,134,463

For further details regarding Gama's business combination, please see Note 4B.

D. Financial liabilities

1. Breakdown of financial liabilities

As of September 30, 2021
Carrying
amount
Fair value
Unaudited
NIS thousand
Financial liabilities presented at amortized cost:
Loans from banks and others (1) 662,531 662,531
Bonds (1) 1,693,155 1,761,792
Subordinated bonds (2) 3,387,725 3,648,915
Subordinated bonds with a loss-absorption mechanism (2) (3) 199,380 203,545
Liability for REPO 391,441 391,441
Trade receivables for credit cards (1) 1,111,160 1,111,160
Other (4) 29,400 29,400
Total financial liabilities presented at amortized cost 7,474,792 7,808,784
Financial liabilities presented at fair value through profit and
loss
Derivatives (5) 530,714 530,714
Liability for short sale of liquid securities 736,325 736,325
Total financial liabilities presented at fair value through
profit and loss
1,267,039 1,267,039
Lease liabilities 132,470
Total financial liabilities 8,874,301

(1) For information regarding the terms and conditions of the bonds and loans from others, please see Note 4B(3).

(2) The bonds were issued in order to comply with the capital requirements. Disclosure regarding fair value, net of interest accrued since the date of the last installment.

(3) Issuance of Additional Tier 1 capital bonds; for further details, please see Note 6F.

(4) Mainly in respect of an option to acquire an investee.

(5) Including financial liabilities in respect of yield-dependent contracts totaling approximately NIS 452 million.

D. Financial Liabilities (cont.)

1. Breakdown of financial liabilities (cont.)

As of September 30, 2020
Carrying
amount
Fair value
Unaudited
NIS thousand
Financial liabilities presented at amortized cost:
Loans from banking corporations 10,019 10,019
Short-term credit from banking corporations 78,000 78,000
Bonds 1,117,901 1,123,873
Subordinated bonds (1) 3,372,953 3,659,757
Deposits from tenants 599,563 599,563
Repurchase commitment (REPO) (2) 338,395 338,395
Other 20,232 20,232
Total financial liabilities presented at amortized cost 5,537,063 5,829,839
Financial liabilities presented at fair value through profit and
loss
Derivatives (3) 433,053 433,053
Liability for short sale of liquid securities 610,104 610,104
Total financial liabilities presented at fair value through
profit and loss
1,043,157 1,043,157
Lease liabilities 104,159
Total financial liabilities 6,684,379

(1) The bonds were issued in order to comply with the capital requirements. Disclosure regarding fair value, net of interest accrued since the date of the last installment.

(2) In view of the effect of the Event, in March 2020 the Bank of Israel extended to authorized entities (pension funds, provident funds, mutual funds and insurance companies) a proposal to enter into a repurchase transaction (REPO) - for the sale and repurchase of government bonds and T-bills. As of the balance sheet date, The Phoenix Insurance engaged in a REPO transaction totaling approximately NIS 338 million.

(3) Including financial liabilities in respect of yield-dependent contracts totaling approximately NIS 354 million.

D. Financial Liabilities (cont.)

1. Breakdown of financial liabilities (cont.)

As of December 31, 2020
Carrying
amount Fair value
Unaudited
NIS thousand
Financial liabilities presented at amortized cost:
Loans from non-bank entities 80,796 80,796
Bonds 1,118,538 1,146,475
Subordinated bonds (1) 3,374,460 3,675,933
Liability for REPO 389,315 389,315
Deposits from tenants 589,726 589,726
Other (2) 24,583 24,583
Total financial liabilities presented at amortized cost 5,577,418 5,906,828
Financial liabilities presented at fair value through profit and
loss
Derivatives (3) 436,818 436,818
Liability for short sale of liquid securities 924,088 924,088
Total financial liabilities presented at fair value through
profit and loss
1,360,906 1,360,906
Lease liabilities 105,390
Total financial liabilities 7,043,714

(1) The bonds were issued in order to comply with the capital requirements. Disclosure regarding fair value, net of interest accrued since the date of the last installment.

  • (2) Mainly provision in respect of an option to acquire an investee.
  • (3) Including financial liabilities in respect of yield-dependent contracts totaling approximately NIS 362 million.

2. Fair value of financial liabilities by level

As of September 30, 2021
Level 1 Level 2 Level 3 Total
Unaudited
NIS thousand
Liability for short sale of liquid
securities 736,325 - - 736,325
Derivatives 183,293 338,236 9,185 530,714
Financial liabilities presented at
fair value
919,618 338,236 9,185 1,267,039

D. Financial Liabilities (cont.)

3. Fair value of financial liabilities by level

As of September 30, 2020
Level 1 Level 2 Level 3 Total
Unaudited
NIS thousand
Liability for short sale of liquid
securities
610,104 - - 610,104
Derivatives 133,883 299,170 - 433,053
Financial liabilities presented at
fair value
743,987 299,170 - 1,043,157
As of December 31, 2020
Level 1 Level 2 Level 3 Total
Unaudited
NIS thousand
Liability for short sale of liquid
securities 924,088 - - 924,088
Derivatives 148,018 283,617 5,183 436,818
Financial liabilities presented at
fair value
1,072,106 283,617 5,183 1,360,906

E. Valuation techniques

The fair value of investments traded actively in regulated financial markets is determined based on market prices as of the reporting date. For investments where there is no active market, fair value is determined using valuation techniques. Such techniques include using transactions that were recently made at market terms, reference to the current market value of another instrument which is substantially the same, discounting of cash flows, or other valuation methods.

1. Illiquid debt assets

The fair value of illiquid debt assets, which are measured at fair value through profit and loss, and the fair value of illiquid financial debt assets, for which fair value information is provided solely for disclosure purposes, is determined by discounting the estimated future cash flows from those assets. The discount rates are based primarily on yields on government bonds and spreads of corporate bonds as measured on the TASE. The quoted prices and interest rates used for discounting purposes are determined by a company which won the tender, published by the Ministry of Finance, for the setting up and operating a database of quoted prices and interest rates for institutional entities.

2. Illiquid shares

The fair value of the investment in illiquid shares was estimated using the discounted cash flow model (DCF). The estimate requires management to make certain assumptions regarding the model's data, including expected cash flows, discount rates, credit risk and volatility. The probabilities in respect of the estimates in the range can be measured reliably, and management uses them to determine and evaluate the fair value of these investments in illiquid shares.

3. Derivatives

The Company enters into transactions involving derivative financial instruments with multiple parties, especially financial institutions. The derivatives were valued using valuation models with observable market inputs are mainly interest rate swap contracts and foreign currency forwards. The most frequently used valuation techniques include prices of forwards and swap models using present value calculations. The models combine a number of inputs, including the credit rating of the parties to the financial transaction, spot/forward exchange rates, prices of forward contracts and interest rate curves. All derivative contracts are fully back against cash; therefore, there is no counterparty credit risk and non-performance risk of the Company itself in respect thereof.

A. It is management's policy to maintain a strong capital base in order to retain Company's ability to continue its activities such that it will be able to generate returns to its shareholders and support future business activities. The Phoenix Insurance, the Excellence Group, pension and provident funds management companies and other institutional entities consolidated in the financial statements are subject to capital requirements set by the Commissioner of the Capital Market, Insurance and Savings (hereinafter - the "Commissioner").

For further details regarding minimum economic solvency ratio targets and target range based on Solvency II set by the Board of Directors of The Phoenix Insurance, please see Section C below.

B. Principles of the Solvency II-based Economic Solvency Regime

The Phoenix Insurance is subject to the Solvency II-based Economic Solvency Regime in accordance with implementation provisions as published in June 2017 and revised in October 2020 (hereinafter - the "Economic Solvency Regime").

Economic solvency ratio

The economic solvency ratio is calculated as the ratio between the insurance company's recognized economic equity and the capital required for solvency purposes.

The recognized economic equity is determined as the sum of the core tier 1 capital derived from the economic balance sheet and debt instruments that include loss absorption mechanisms (Additional Tier 1 capital, Tier 2 capital instruments, Subordinated Tier 2 capital, hybrid Tier 2 capital and Tier 3 capital).

Economic balance sheet items are calculated based on economic value, with insurance liabilities calculated on the basis of a best estimate of all expected future cash flows from existing businesses, without conservatism margins, and plus a risk margin.

The solvency capital requirement (SCR) is designed to estimate the economic equity's exposure to a series of scenarios set out in the Economic Solvency Regime provisions, and which reflect insurance risks, market risks and credit risks as well as operational risks.

The Economic Solvency Regime includes, among other things, transitional provisions in connection with compliance with capital requirements, and which allow increasing the economic capital by deducting from the insurance reserves an amount calculated in accordance with the Economic Solvency Regime provisions (hereinafter - the "Deduction"). The Deduction will decrease gradually until 2032 (hereinafter - the "Transitional Period"). In addition to a reduced capital requirement, that will increase gradually until 2023, in respect of certain investment types.

In accordance with the Solvency Ratio Report as of December 31, 2020, The Phoenix Insurance has surplus capital, both when calculation is made having no regard to the transitional provisions and when it is made taking into account the transition provisions. The calculation made by The Phoenix Insurance as described above, was reviewed by The Phoenix Insurance's independent auditors, in accordance with International Standard on Assurance Engagements (ISAE 3400) - the Examination of Prospective Financial Information. This standard is relevant to audits of economic solvency calculations and does not constitute part of the auditing standards applicable to financial statements.

B. Principles of the Solvency II-based Economic Solvency Regime (cont.)

It should be emphasized that the projections and assumptions on the basis of which the Economic Solvency Ratio Report was prepared are based mainly on past experience as arising from actuarial studies conducted from time to time. In view of the reforms in the capital market, insurance and savings, and the changes in the economic environment, past data do not necessarily reflect future results. The calculation is sometimes based on assumptions regarding future events, steps taken by management, and the pattern of the future development of the risk margin, that will not necessarily materialize or will materialize in a manner different than the assumptions used in the calculation. Furthermore, actual results may materially vary from the calculation, since the combined scenarios of events may materialize in a manner that is materially different than the assumptions made in the calculation.

In their special report, the independent auditors noted that they did not review the appropriateness of the Deduction During the Transitional Period as of December 31, 2020, except for verifying that the Deduction amount does not exceed the expected discounted amount of the risk margin and the capital required for solvency in respect of life and health insurance risks arising from existing businesses during the Transitional Period in accordance with the pattern of future development of the required capital, which affects both the calculation of the expected capital release and the release of the expected risk margin as described in the provisions on calculation of risk margin. Furthermore, attention is drawn to what is stated in the Economic Solvency Ratio Report regarding the uncertainty derived from regulatory changes and exposure to contingent liabilities, the effect of which on the solvency ratio cannot be estimated.

On March 14, 2021, the Commissioner issued a letter to the senior executives of the insurance companies, which allows them to refrain from publishing an economic solvency ratio report as of June 30, 2021. As a result, and in accordance with the provisions of the consolidated circular, the Company performed an unaudited, unreviewed internal calculation of the economic solvency ratio as of June 30, 2021 - which was reported to the Commissioner.

For further details, please see Section 2.1 to the Report of the Board of Directors, and the Economic Solvency Ratio Report as of December 31, 2020 published on The Phoenix Insurance's website.

C. Dividend

According to the letter published by the Commissioner, in October 2017, (hereinafter - the "Letter") an insurance company shall be entitled to distribute a dividend only if, following the distribution, the company has a solvency ratio - according to the provisions of the Economic Solvency Regime - of at least 100%, calculated without taking into account the transitional provisions and subject to the economic solvency ratio target set by the Company's Board of Directors. The aforesaid ratio shall be calculated without the relief granted in respect of the original difference attributed to the acquisition of the provident funds and management companies. In addition, the letter set out provisions for reporting to the Commissioner.

C. Dividend (cont.)

In October 2020, The Phoenix Insurance's Board of Directors set a minimum economic solvency ratio target and target range based on Solvency II. The minimum economic solvency ratio target, taking into account the transitional provisions, is set at 135% while the minimum solvency ratio target without taking into account the provisions during the Transitional Period is set at 105%, set to reach 135% at the end of the Transitional Period according to The Phoenix Insurance's capital plan.

Furthermore, The Phoenix Insurance's Board of Directors approved an economic solvency ratio target range of 150%-170%, within which The Phoenix Insurance aspires to be during and at the end of the Transitional Period, taking into account the Deduction During the Transitional Period and its gradual reduction.

On November 29, 2021, the Company's Board of Directors increased the minimum economic solvency ratio target without taking into account the provisions during the Transitional Period - from the 105% rate a 108% rate - as of June 30, 2021.

On October 27, 2020, The Phoenix Insurance's Board of Directors approval of the dividend distribution whereby, as from 2021, The Phoenix Insurance shall distribute an annual dividend at a rate of 30% to 50% of its distributable comprehensive income as per its audited annual consolidated financial statements for the relevant year, so long as The Phoenix Insurance meets the minimum economic solvency ratio targets in accordance with Solvency II, as described above.

It is hereby clarified that this policy should not be viewed as an undertaking by The Phoenix Insurance to distribute dividends, and that any actual distribution shall be individually subject to the Board of Directors' approval, at its sole discretion; the Board of Directors of The Phoenix Insurance may decide on actual distribution at different (higher or lower) rates, or not to distribute any dividend. Furthermore, the execution of any actual distribution shall be subject to compliance with the provisions of the law applicable to any dividend distribution, including, among other things, the provisions of the Companies Law, 1999, and to compliance with the financial covenants The Phoenix Insurance has undertaken or/or will undertake to comply with, to The Phoenix Insurance's having sufficient distributable profits on the relevant dates, to the condition that the distribution shall not adversely affect the terms and conditions of The Phoenix Insurance's bonds and/or its cash flows, and to the extent to which The Phoenix Insurance needs cash to finance its activities, including future investments, as shall be from time to time, and/or its expected and/or planned future activities.

The Board of Directors of The Phoenix Insurance may review the dividend distribution policy from time to time and decide, at any given time, taking into account business considerations and the legal and regulatory provisions applicable to The Phoenix Insurance, to change the dividend distribution policy, including the rate of dividend to be distributed.

C. Dividend (cont.)

On March 24, 2021, The Phoenix Insurance's Board of Directors approved a dividend distribution in the amount of NIS 200 million; the dividend was paid in April 2021. In June 2021, The Phoenix Insurance paid and distributed a cash dividend in the amount of NIS 200 million. These dividends are for the 2020 profits. Furthermore, The Phoenix Insurance completed the distribution of the dividend in kind from The Phoenix Pension and Provident in the amount of NIS 656 million.

On November 29, 2021, The Phoenix Insurance's Board of Directors approved the distribution of an interim dividend, in respect of the profits accrued during the reporting period, totaling NIS 300 million. The dividend will be paid to the Company on November 30, 2021.

These distributions, described above, meet the capital targets set out by the Board of Directors as well as the requirements of the letter published by the Commissioner in October 2017 regarding the restrictions on dividend distribution.

  • D. The Company has undertaken to supplement, at any given time, The Phoenix Pension and Provident's equity to the amount set in the Income Tax (Rules for the Authorization and Management of Provident Funds) Regulations, 1964. The Phoenix Insurance will be required to fulfill this commitment only when The Phoenix Pension and Provident's equity will be negative, provided that the supplement amount does not exceed the liabilities limit as aforesaid; the commitment will be in effect so long as The Phoenix Insurance is the controlling shareholder of this entity.
  • E. The Phoenix Pension and Provident and Halman Aldubi Provident are required to maintain minimum equity in accordance with the Supervision of Financial Services Regulations (Provident Funds) (Minimum Equity Required from a Provident Fund or a Pension Fund's Management Company) 2012, and the Commissioner's Directives, the directives of the Israel Securities Authority and/or the TASE Rules and Regulations. As of September 30, 2021, the companies meet these requirements.
  • F. In August, The Phoenix Insurance issued through The Phoenix Capital Raising subordinated bonds totaling NIS 200 million. The subordinated bonds include a lossabsorption mechanism for absorbing losses by writing down the principal of the Subordinated Bonds (Series L), in full or in part, under certain circumstances, in exchange for their par value. In the event that, after the principal is written down, the amount of The Phoenix Insurance's recognized share capital exceeds the solvency capital requirement (SCR), the Company may - at its discretion and subject to prior approval by the Commissioner - notify that the principal would be repaid in whole or in part.

F. (cont.)

The subordinated bonds are recognized as an Additional Tier 1 capital instrument (hereinafter - the "Capital Instrument"), recognized as regulatory capital under the Economic Solvency Regime's regulatory requirements, aimed at strengthening capital and improving the solvency ratio. The Capital Instrument is currently traded on the TACT-Institutionals trading platform. The Capital Instrument issued is linked to the CPI and carries an annual interest rate of 2.29%. The other terms and conditions of the instrument, including the redemption period, are in accordance with the provisions of Part B ("Provisions in respect of Equity Capital of Insurance Companies") to Insurance Circular 2020-1-15, "Provisions for Applying Economic Solvency Regime Based on Solvency II for Insurance Companies." As part of the issuance, in addition to the aforesaid amount that was issued and after obtaining the approval of the relevant organs in The Phoenix Group and the approval of the Capital Market, Insurance and Savings Authority, The Phoenix Capital Raising issued to the Company NIS 1.02 billion of the Capital Instrument in exchange for Additional Tier 1 capital notes previously issued to the Company by The Phoenix Insurance. For further details, please see the Company's reports dated May 27, 2021 and August 8, 2021 (Ref. Nos.: 2021-01-031384 and 2021-01-062515, respectively). The Tier 1 capital instrument was rated A+ by Ma'alot S&P.

  • G. For further details regarding the acquisition of the Company's shares, please see Note 8K below.
  • H. For further details regarding the Company's dividend distributions, please see Notes 8J and 9A below.

NOTE 7 - CONTINGENT LIABILITIES

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions

In recent years, there has been a significant increase in the number of petitions to approve class actions filed against the Group and in the number of lawsuits recognized as class actions. This is part of an overall increase in petitions to approve lawsuits as class actions in general, including against companies engaged in the Group's areas of activity, which stems mainly from the enactment of the Class Actions Law 2006. This trend substantially increases the Group's potential exposure to losses in the event of a ruling against the Group companies in class actions.

Petitions to approve lawsuits as class actions are filed through the hearing procedure mechanism set forth in the Class Action Law 2006 (hereinafter - the "Class Actions Law"). The hearings procedure for petitions to approve lawsuits as class actions is divided into two main stages: The first stage is the approval petition (hereinafter - the "approval petition" or the "approval stage", respectively.) If the approval petition is rejected by the court, the hearing stage at the class action level ends. A ruling at the approval stage may be subject to a request for appeal to the appellate courts. In the second stage, if the approval petition is accepted, the class action will be heard (hereinafter - the "class action stage"). A judgment at the class action stage can be appealed to the appellate courts. Within the mechanism of the Class Actions Law, there are, inter alia, specific settlement agreements, both in the approval stage and in the class action stage, as well as arrangements with regard to the plaintiff's withdrawal of the approval petition or class action lawsuit.

In the State of Israel, filing class action lawsuits does not entail payment of a fee derived from the claim amount; therefore the amounts of such claims may be significantly higher than the actual exposure for that claim.

Petitions to approve lawsuits as class actions (including lawsuits approved as class actions and the approval of which is under appeal) are set out in Sections 1-13, 17-27, 29, 31-38, 40, 41, 44, 46, 48, 50-54, 57 to the following table; for such lawsuits, which, in management's opinion - that is based, inter alia, on legal opinions whereby the Group's defense claims are more likely than not to be accepted and the petitions to approve the lawsuit as class actions will be rejected - no provision was included in the financial statements, except for petitions to approve class actions in which the Group is willing to reach a settlement. For petitions to approve lawsuits as class actions (including lawsuits approved as class actions and the approval of which is under appeal), in which the Group's defense claims - in whole or in part - are more likely than not to be rejected, and in which the Group is willing to reach a compromise, provisions were included in the financial statements to cover the exposure as assessed by the Group or a provision in the amount for which the Group is willing to settle, as the case may be.

Management's assessment, which is based, inter alia, on legal opinions received, is included in the financial statements under adequate provisions, where such provisions were required, to cover the exposure as assessed by the Group or the amount for which the Group is willing to settle, as the case may be.

Many of the petitions to approve lawsuits as class actions have been filed against the Group on various matters related to insurance contracts and the Group's ordinary course of business, for which the Group has allocated insurance reserves.

In petitions to approve lawsuits as class actions as set out in Sections 14-16, 28, 30, 39, 42, 43, 45, 47, 49, 55, 56, 58-62 to the table below, at this preliminary stage, the chances of the petitions to approve lawsuits as class actions cannot be assessed and therefore no provision is included in respect thereof in the Financial Statements.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

Following is more information about the petitions to approve lawsuits as class actions:

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
1. January 2008
Tel Aviv District Court
Unlawful collection of payments known as "sub
annuals" for life insurance policies, in an amount
that exceeds the permitted one.
In May 2018, the Supreme Court granted the defendants' motion for leave to appeal and
dismissed the plaintiffs' appeal, such that the District Court's judgment was
quashed and the
motion for approval of the claim as a class action was denied.
The Phoenix Insurance and other insurance companies
Approximately NIS 1.67 billion of
all defendants, with about
NIS 277 million attributed to The Phoenix Insurance.4
In July 2019, the Supreme Court upheld the plaintiffs' request for a further hearing on the
question set forth in the Judgment regarding the regulator's position filed with the
court
regarding its instructions, and on the question of de minimis defense in a monetary class action.
On July 4, 2021, the Supreme Court handed down its judgment in respect of the further hearing
by the Supreme Court (which was concluded at a 4 to 3 majority), whereby the Supreme Court's
judgment will be canceled and the District Court's judgment will be reinstated, the approval
petition will be allowed and the class action will be heard by the District Court, excluding the
specific claims that were raised against The Phoenix Insurance (and another insurance
company) regarding the collection of "sub-annuals" in an amount that exceeds the amount
permitted by law -
claims which were rejected by the court and therefore will not be discussed
again by the District Court, and the legal proceedings in respect thereof has ended.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

4 The amounts were assessed by the plaintiffs in the class action statement of claim. It should be noted that the amounts in the motion to approve the claim as a class action were different and higher; those amounts also referred to the claim of collecting handling fees on policies and interest on annual premium, which is paid in installments, at a rate higher than the rate permitted by law, which, as stated, has been rejected.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
2. February 2010
Central District Court
The Phoenix Insurance (and other insurance companies in a
parallel case, in light of filing a consolidated class action
statement of claim)
Approximately NIS 1.47
billion of all defendants (including the
defendants in the corresponding case), of which approximately
NIS 238 million is attributed to The Phoenix Insurance.4
The cause of the lawsuit, as approved by
the District Court (in the corresponding
case) was
breach of insurance policies
due to unlawful collection of handling
fees in a manner that reduced the saving
amount accrued in favor of the
policyholder for a period starting seven
years before the claim was filed.
In November 2016, the District Court -
in a
parallel case filed against several other insurance
companies -
partially approved motions to approve the claims as class actions.
The class action -
both in the corresponding case and in the case heard against The Phoenix
Insurance -
continues to be heard jointly by the District Court. At the same time, the parties
conduct a mediation process.
3. April 2010
Central District Court
The Phoenix Insurance and other insurance companies
NIS 225.2 million from all the defendants.
Non-refund of premium for the relative
portion of the month in which the
insurance ended (due to cancellation by
the policyholder) and/or refund of
premium (where the premium is
refunded) at nominal values (without
linkage differences and interest).
In June 2015, the district court partially affirmed the petition to approve the claim as a class action
lawsuit.
In September 2016, the parties filed with the District Court an application for approval of a
settlement agreement, at amounts that are immaterial to The Phoenix Insurance, which includes:
the appointment of an examining party who will review the collection amounts in respect of which
the claim was approved as a class action; consent to a contribution of 80% of the amount of the
refund to be determined by the examining party; provisions regarding future conduct in cases of
cancellation of policies that are the subject matter of the lawsuit and a recommendation regarding
the payment of compensation to the plaintiffs, legal fees, etc. The settlement agreement is subject
to the Court's approval. In June 2017, the Court appointed a reviewer to review the settlement
agreement; the reviewer filed the review on The Phoenix Insurance in December 2020.
In August 2021, the Attorney General submitted his position regarding the examiner's report filed
with the court, according to which there is no need to approve the settlement agreement in the
format in which it was submitted in connection with the compensation payment mechanism and
with excluding certain groups from the settlement.
The Court has yet to rule on the settlement agreement.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

4 The amounts are the amounts assessed by the plaintiffs in the consolidated class action statement of claim filed in March 2019 against the insurance companies sued in the corresponding case and against The Phoenix. It should be noted that the amounts in the motion for approval of the claim as a class action were different and higher.

5 The amounts are the amounts assessed by the plaintiffs in the consolidated class action statement of claim filed in March 2019 against the insurance companies sued in the corresponding case and against The Phoenix. It should be noted that the amounts in the motion for approval of the claim as a class action were different and higher.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim
amount3
Main arguments Details
4. May 2013
Tel Aviv District Court
The Phoenix Insurance
Approximately NIS 220 million or alternatively NIS
90 million.4
Non-payment of interest in respect of
insurance benefits from the date of the
insurance event, or alternatively from the
end of 30 days from the date on which
the claim was filed and until actual
payment date.
In February 2021, the District Court handed down a partial judgment, according to
which it has approved the class action, in
respect of any entitled party (policyholder,
beneficiary or third party), who -
during the period starting three years prior to the
filing of the lawsuit and ending on judgment date -
received insurance benefits from
The Phoenix Insurance (not in accordance with a judgment rendered in his case)
without being duly paid interest thereon. It was also established that, for the
purpose of implementing the judgment, calculation and manner of restitution, an
expert will be appointed and that the class plaintiffs will be awarded legal expenses
and legal fees.
In May 2021, The Phoenix Insurance filed a motion to appeal with the Supreme
Court against the judgment handed down by the District Court as well as a motion
to stay the execution of the judgment. In June 2021
the Supreme Court issued a
motion to stay the execution of the judgment and ruled that the motion to appeal
requires a reply (the latter was submitted in September 2021).
5. July 2014
Central District Court
The Phoenix Pension and Provident Fund Ltd. and
management companies of additional pension
funds.
NIS 48 million from all defendants.
Acting in bad faith when using the right -
under the pension fund's rules and
regulations -
to increase management fees
paid by pensioners from the accrual to the
maximum amount allowed, as from the
date they become pensioners.
The parties are awaiting the court's decision on the application for approval of the
claim as a class action.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
6. June 2015
Beer Sheva District Court
The Phoenix Insurance
Approximately NIS 125 million.
The cause of action, as approved by the District
Court, is a violation of the provisions of the
policy
regarding
special
compensation
(reimbursement) for performing surgery in a
private hospital funded by "additional insurance
services" (SHABAN) and the questions common
to the group members are: what is the value of
the commitment form on behalf of a health
maintenance organization in respect of a
privately-owned hospital (Form 17), according to
which the amount to be reimbursed to the
policyholder is calculated; how The Phoenix
Insurance in effect calculated the amount
reimbursed to policyholders who underwent
surgeries as part of SHABAN; and whether The
Phoenix Insurance violated the provisions of the
policy, and did not reimburse the full amount to
the policyholders.
In December 2019, the District Court approved the petition to approve the claim as a class action
lawsuit.
The group on whose behalf the class action will be conducted will include all policyholders who
were insured under a health insurance policy with The Phoenix Insurance, which included a
reimbursement arrangement for performing surgery at a private hospital funded by SHABAN,
based on a commitment form/Form 17, and in respect of whom an insurance event occurred
from June 25, 2012 through June 25, 2015.
The parties are in a mediation procedure.
7. September 2015
Tel Aviv District Court
The Phoenix Pension (currently: The Phoenix Pension and
Provident Funds Ltd.) and management companies of
additional pension funds.
Approximately NIS 300 million per year since 2008 of all
the defendants.
The claim is that the defendants pay agents
fees and commissions calculated as a
percentage of the management fees charged
by them, thus allegedly violating their fiduciary
duties, and that, as a result, the management
fees that planholders are charged are higher
than the appropriate rate.
The petition for approval of the claim as a class action lawsuit continues to be heard in court.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim
amount3
Main arguments Details
8. December 2015
Tel Aviv District Court
The Phoenix Insurance and another insurance
company
Approximately NIS 100 million from all defendants,
of which NIS 50 million is attributed to The Phoenix
Insurance.
Alleged unlawful collection of "sub
annuals" in life insurance at a rate that is
higher than the permitted one.
In May 2020, the court issued a ruling rejecting the motion for approval of the claim
as a class action, on the grounds that the plaintiffs do not have a cause of action.
In September 2020, the plaintiff filed an appeal with the Supreme Court. A hearing
on the appeal is scheduled for July 11, 2022.
9. February 2016
Central District Court
The Phoenix Insurance
NIS 100 million.
The plaintiffs argue that The Phoenix
Insurance does not link the payments it
must
pay
policyholders
under
life
insurance policies (which it issued until
July 19 1984) due to an insurance event
or due to the redemption of the policy, to
the correct basic CPI in accordance with
the linkage terms and conditions set out
in the policies; i.e., the latest CPI
published before the first day of the
month in which the insurance term
begins; the plaintiffs argue that this has a
significant effect on the benefits to which
the policyholders will be entitled.
The parties are in a mediation procedure.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
10. February 2016
Tel Aviv Regional Labor Court (the hearing was transferred
from the Central District Court due to substantive
jurisdiction)
The Phoenix Pension and Provident Fund Ltd.
and
management companies of additional pension funds.
Approximately NIS 1 billion of all the defendants.
The plaintiffs argue that the defendants are
acting
inappropriately
by
charging
management fees in respect of disability and
survivors benefits, and do not disclose that
fact, and that the rate of management fees
collected from such benefit recipients is the
maximum permitted rate, taking advantage of
the fact that benefit recipients cannot transfer
their funds and/or entitlement to such benefits
elsewhere.
The petition for approval of the claim as a class action lawsuit continues to be heard in court. A
hearing is scheduled for December 14, 2021.
11. September 2016
Tel Aviv District Court
The Phoenix Insurance and other insurance companies
NIS 4.45 billion from all defendants, of which NIS 943
million is attributed to The Phoenix Insurance.
Collection of premiums on health insurance
policies, for unnecessary coverages that the
policyholders do not need, and alleged sale of
health insurance policies despite being aware
that they include coverages that the
policyholders have no need for, since they
have supplementary health insurance from the
health maintenance organization they are a
member of. In addition, according to the
defendants, they also tied services since
customers were unable to purchase a reduced
coverage policy that will include only
coverages that are not included in the
supplementary health insurance of their health
maintenance organizations, thus creating
"overlapping insurance".
In October 2020, the District Court ruled that the motion for approval of the claim as a class
action was denied.
In November 2020, the plaintiffs filed an appeal to the Supreme Court. An appeal hearing is
scheduled for March 28, 2022.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2
defendants and
claim amount3
Main arguments Details
The motions to approve the lawsuits as class actions that appear in Sections 12-16 below were submitted on the grounds of unlawful collection of investment management expenses which are not sanctioned by the
12. September 2016
Central District Court
The Phoenix Insurance
NIS 14.7 million.
Collecting investment management
expenses in the individual saving
policy Excellence Invest in addition
to collecting management fees,
without a provision in the policy
expressly permitting to do so.
In May 2019, the District Court approved the petition to approve the claim as a class action lawsuit filed against The Phoenix Insurance and
three other insurance companies (hereinafter -
the "Defendants"), for breaching the provisions of the insurance policy due to unlawful collection
of investment management expenses. The class on whose behalf the class action lawsuit against The Phoenix Insurance will be conducted
includes all policyholders of the individual savings policy Excellence Invest issued by The Phoenix Insurance at present and in the seven years prior
to the date of submission of the motion for approval as class action. The remedies claimed are the reimbursement of the investment management
expenses that were overcharged in addition to interest differentials; and an order directing the defendants to stop collecting such fees.
In September 2019, The Phoenix Insurance (along with the other defendants) filed a motion for leave to appeal to the Supreme Court against the
decision approving the class action lawsuit.
At the request of the Supreme Court, on August 13, 2020, the Attorney General submitted his position on the proceedings and announced his
attendance. According to the position, the Attorney General is of the opinion that the court should accept the motion for leave to appeal and the
appeal itself and order the rejection of the motions for approval as class actions, for the reasons set out in the position.
A hearing on the request for leave to appeal took place on February 11, 2021, and the parties are awaiting the decision of the Supreme Court.
In July 2021, the Attorney General submitted to the Supreme Court the (draft) Interim Report of the Advisory Committee to the Commissioner of
the Capital Market, Insurance and Savings on the examination of direct expenses, which was published for public comment in June 2021, noting
that he believes that the issue has no bearing on the decision in the proceeding and does not alter his legal position that has already been filed in
the proceeding, and has requested to file a position with respect to the report. The Supreme Court allowed the Attorney General and the other
parties to submit their positions regarding the Interim Report. Even prior to submitting his position, on November 16, 2021, the Attorney General
requested to submit his position regarding the committee's final report, in lieu of submitting his position in respect to the Interim Report. The
Supreme Court granted this request and accordingly allowed the other parties to submit their positions with respect to the final report. The final
report was published on November 24, 2021. As of the date of the financial statements, the positions have yet to be submitted.
At this point, the hearing on the class action in the District Court was postponed.
It should be noted that requests for approval of class actions regarding investment management expenses are also pending against Excellence
Gemel (please see Section 13 in the table below), The Phoenix Insurance (see Section 14 in the table below) and Halman Aldubi
Provident and
Pension Funds Ltd.
(see Sections 15 and 16 in the table below).

policies or bylaws.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
13. November 2016
Jerusalem Regional Labor Court
Excellence Nessuah Gemel Ltd. (currently: The Phoenix
Pension and Provident Fund Ltd.)
Approximately NIS 215 million.
The plaintiffs argue that under the rules and
regulations of the Excellence Gemel provident fund,
which were in effect until January 1, 2016, and
according to the rules and regulations of the
Excellence Advanced Education fund, Excellence
Gemel may not collect investment management
expenses from planholders, since collection of such
expenses had to stipulated clearly and expressly in the
rules and regulations of the funds.
The parties filed a motion for a hearing arrangement with the court, according to which the
hearings to approve the claim as a class action will be postponed until a decision has been
made in connection with the motion for leave to appeal against the May 2019 District Court
decision to approve as petitions to approve lawsuits as class actions filed for similar causes of
action against The Phoenix Insurance, among others (see Section 12 above, in the table).
14. June 2019
Tel Aviv
Regional Labor Court
The Phoenix Insurance
Approximately NIS 351 million.
According to the plaintiff, The Phoenix Insurance
charges policyholders of insurance policies which
combine a life insurance component and a pension
saving
component
(executive
insurance)
for
investment management expenses without such
charges being included in the terms and conditions of
the policy.
The Phoenix Insurance has not yet submitted its response to the motion to approve the claim
as a class action, and on October 2019, it submitted a motion for stay of proceedings until a
decision is made in connection with the motion for leave to appeal against the May 2019
District Court decision to approve as class actions claims filed for similar causes of action (see
Section 12 above, in the table).
A final decision has yet to be made in connection with the stay of proceedings motion.
15. June 2019
Jerusalem Regional Labor Court
Halman Aldubi Provident and Pension Funds Ltd.
NIS 17.5 million.
The statement of claim alleges that IBI Provident and
Study Fund Management Company Ltd. (which was
merged with Halman Aldubi on July 1, 2018) charged
the plaintiff and the other planholders of the advance
education fund under its management, investment
management expenses, in addition to the fund
management fees, contrary to the fund's bylaws.
Halman Aldubi has not yet submitted its response to the petition for approval of the claim as
a class action lawsuit; in September 2019, it submitted a motion for a stay of proceedings
until a final decision has been made on ten petitions for approval of claims as class action
lawsuits which are being heard in Labor Court (including against Excellence Nessuah (see
Section 13 above in the table) regarding the collection of management expenses in provident
funds and advanced education funds.
A final decision
has yet to be made in connection with the stay of proceedings motion.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim
amount3
Main arguments Details
16. July 2019
Jerusalem Regional Labor Court
Halman Aldubi Provident and Pension Funds Ltd.
No estimate was provided, but it was noted that the
damage to all class members exceeds NIS 3 million.
According to the statement of claim, Halman Aldubi
charged the plaintiff and the other planholders of the
Halman Aldubi comprehensive pension fund (the
"Fund") investment management expenses, in
addition to the management fees charged by the
Fund, contrary
to the Fund's bylaws; the practice
continued until May 2017, at which time the Fund's
bylaws were changed so as to include the specific
provision for charging direct investment management
expenses.
Halman Aldubi has not yet submitted its response to the petition for approval of the claim as a
class action lawsuit; in September 2019, it submitted a motion for a stay of proceedings until
a final decision has been made on ten petitions for approval of claims as class action lawsuits
which are being heard in Labor Court (including against Excellence Nessuah (see Section 13
above in the table) regarding the collection of management expenses in provident funds and
advanced education funds.
A final decision has yet to be made in connection with the stay of proceedings motion.
17. January 2017
Central District Court
The Phoenix Insurance and other insurance companies
At least approximately NIS 12.25 million in respect of
each of the defendants.
According to the plaintiffs, insurance companies
overcharge insurance premiums since they do not
disclose to policyholders a "practice" in the motor
insurance subsegment that allows updating the age of
the young driver insured under the policy and/or the
years of driving experience when moving into another
age bracket and/or years of driving experience bracket
which can potentially result in a reduction of the
insurance premium.
It should be noted that the plaintiffs refer in their claim
to a decision approving a motion for approval of a
claim as a class action dealing with the same issue and
filed against another insurance company, in which the
said practice had allegedly been proven.
The petition for approval of the claim as a class action lawsuit continues to be heard in court.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
18. April 2017
Tel Aviv Regional Labor Court (the hearing was
transferred from the Tel Aviv District Court due to
substantive jurisdiction)
Shekel Insurance Agency (2008) Ltd. (hereinafter -
"Shekel"), Agam Liderim (Israel) Insurance Agency
(2003) Ltd. (hereinafter -
" Agam Liderim"), second-tier
companies of The Phoenix Holdings, and other
insurance agencies.
Approximately NIS 357 million of all defendants, of
which NIS 47.81 million is attributed to Agam Liderim
and NIS 89.64 million to Shekel.
According to the plaintiffs, until the regulator
intervened and legislative changes were made in
connection with this issue, managers of pension
arrangements in general and the defendants in
particular, provided employers with operating services
involving preparing and managing pension insurance
for employees without the employers paying any
consideration in respect thereof to the pension
arrangement managers, and that all costs pertaining
to the operating services are paid by the employees
through management fees they pay for the products
marketed to them by the managers of the pension
arrangement.
In August 2020, the court issued a ruling rejecting the motion for approval of the claim as a
class action.
In October 2020, the plaintiffs filed an appeal
with the National Labor Court.
In July 2021, a hearing on the appeal took place and the parties are awaiting the ruling of the
National Court on the appeal.
19. June 2017
Central District Court
The Phoenix Insurance
The amount of the claim was not estimated.
The lawsuit is concerned with a claim that service level
agreements are marketed and sold, either directly or
through agents on behalf of The Phoenix Insurance, in
violation of the provisions of the law regarding the
marketing and sale procedure of such agreements.
In August 2021, the District Court issued a ruling approving the petition to approve the claim
as a class action.
The group on behalf of which the class action will be conducted is anyone who had purchased
from The Phoenix Insurance, whether directly or through its agents, service level agreements
as part of the comprehensive car insurance policy, with The Phoenix Insurance violating the
law regarding the marketing and sale of service level agreements, in the period ranging from
June 30, 2016 until the date of the ruling.
The parties are in a mediation procedure.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
20. June 2017
Central District Court (sitting as an Administrative
Court).
The National Insurance Institute (hereinafter -
the
"National Insurance Institute")
The Phoenix Insurance and additional insurance
companies
(hereinafter,
jointly:
the
"Official
Respondents")
The amount of the claim was not estimated.
According to the plaintiffs, the National Insurance Institute collects
national insurance contributions and health insurance contributions
illegally from the tax-exempt income of class members as defined
below, in addition to collecting the minimum rate of health
insurance contributions from class members' disability annuity.
According to the plaintiffs, the National Insurance Institute
overcharges class members for these contributions through the
pension fund, the employer or any other third party.
The plaintiffs point out that the Official Respondents are entities
through which the insurance premiums were collected from the
plaintiffs, and
clarify that any employer and any entity paying an
early pension and any entity paying a PHI benefit in Israel may be
in a similar position to that of the Official Respondents. According
to the plaintiffs, it is impossible to add all the parties as
respondents and the court is asked to consider the Official
Respondents that were added and which are related to the
plaintiffs' case as class action defendants. The plaintiffs also stated
that no operative remedy is requested in the case of the Official
Respondents in the framework of the above claim.
The petition for approval of the claim as a class action lawsuit continues to be
heard in court.
21. August 2017
Tel Aviv Regional Labor Court (the hearing was
transferred from the Central District Court due to
substantive jurisdiction)
Excellence Gemel & Hishtalmut Ltd. (currently: The
Phoenix Pension and Provident Fund Ltd.)
The claim amount was not estimated but it was stated
as approximately NIS 1 million or more than NIS 2.5
million.
Increasing management fees without sending advance notice as
required by law.
The petition for approval of the claim as a class action lawsuit continues to be
heard in court. At the
same time, the parties conduct a mediation process.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim
amount3
Main arguments Details
22. September 2017
Jerusalem District Court
The Phoenix Insurance and other insurance
companies
The claim amount was not estimated, but it was
stated that it was in the tens of millions of shekels or
more.
According to the plaintiffs, the defendants breach the
provisions of Section 5(b) of the Adjudication of
Interest and Linkage Differentials Law, 1961, by
implementing a policy whereby they do not add any
linkage differences and/or interest and/or linked
interest to amounts ruled against them by a judicial
authority, in cases where the defendants pay such
amounts to class members at a later date than the
date set for such payment.
In March 2021, the parties submitted to the court a motion for approval of a settlement
agreement for an amount that is immaterial to The Phoenix Insurance, under which The
Phoenix Insurance will amend the settlement deeds as outlined in the settlement agreement;
the parties also recommended the payment of compensation to the class action plaintiff and
legal fees for his/her attorneys.
The settlement agreement has not yet been approved by the court. A hearing is scheduled for
December 27, 2021.
23. January 2018
Central District Court
The Phoenix Insurance and other insurance
companies
Approximately NIS 82.2 million per year from all the
defendants, of which approximately NIS 22.3 million
per year is attributed to The Phoenix Insurance.
According to the plaintiff, The Phoenix Insurance
unlawfully refrains from paying its policyholders and
third parties the VAT component applicable to the cost
of damages when the damages have not been
effectively repaired.
The parties are awaiting the court's decision on the application for approval of the claim as a
class action.
24. February 2018
Tel Aviv District Court
Excellence Nessuah Gemel Ltd. (currently: The
Phoenix Pension and Provident Fund Ltd.) and
additional companies
NIS 21 million from all defendants, of which NIS 6
million is attributed to Excellence Gemel.
According to the plaintiffs, the claim deals with the
unlawful collection of handling fees /collection
fees/operating fees/fees and commissions/early
repayment fees or any other payment (whatever its
name may be) collected by the defendants from
planholders thereof to whom they extended loans.
In October 2021, the parties submitted to the court a motion for approval of a settlement
agreement for an amount that is immaterial to The Phoenix Pension and Provident, under
which The Phoenix Pension and Provident will refund 45% of the handling fees, as defined in
the settlement agreement, plus interest and linkage differences; the parties also
recommended the payment of compensation to the class action plaintiff and his/her
attorneys.
The settlement agreement has not yet been approved by the court.
It should be noted that similar motions for approval of claims as class actions filed against The
Phoenix Pension (currently: The Phoenix Pension and Provident Fund Ltd.) and The Phoenix
Insurance were concluded with a settlement agreement.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim
amount3
Main arguments Details
25. May 2018
Haifa Regional Labor Court
The Phoenix Pension and Provident Fund Ltd.4
NIS 200 million.
According to the plaintiffs, contrary to that which is stated in its rules and
regulations, The Phoenix Pension has refrained from paying or from
paying in full the partial contributions towards benefits to anyone who
does not receive a full disability pension. In any case, The Phoenix Pension
refrained from reporting to policyholders -
either in pay slips or in annual
statements -
about the payments it made, to the extent that it did, indeed,
make such payments.
In August 2021, the Regional Labor Court issued a resolution approving the
motion for approval of the claim as a class lawsuit.
As part of the above resolution, the Court approved causes of action in
connection with
the failure to pay contributions towards benefits in respect of
planholders receiving a partial disability pension during the period from May
1, 2012 through May 1, 2019; the Court ordered a remedy whereby the rules
and regulations should be abided by and
the planholders' accumulated
balance should be credited with current monthly contributions towards
benefits based on a value date as of the original entitlement date, plus the
yield accrued on the fund as from the said date. The Court also ruled that no
separate pecuniary damages has been proven in addition to what is stated
above, and that no monetary damages should be paid.
The class action continues to be heard in court.
26. June 2018
Jerusalem District Court
The Phoenix Insurance and another insurance
company
The amount of the claim was not estimated.
According to the plaintiff, the claim deals with the defendants' unjustified
refusal to recognize a surgical procedure that had medical justification as
an insurance event according to the health policies
issued, by claiming that
it is a "preventive surgical procedure".
In February 2021, the position of the Capital Market, Insurance and Savings
Authority was submitted. The Phoenix Insurance replied to this position.
The petition for approval of the claim as a class action lawsuit continues to
be heard in court.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

4 The petition for approval of the claim as a class action lawsuit was originally filed against The Phoenix Insurance. The plaintiffs filed an amended petition for approval of the claim as a class action lawsuit, in which they changed the identity of the defendant and also added to their previous allegations and to the definition of the class they seek to represent.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim
amount3
Main arguments Details
27. December 2018
Tel Aviv District Court
The Phoenix Insurance, other insurance companies
and banks
NIS 280 million from all defendants.
According to he plaintiffs, the claim deals with unlawful overcharging of
insurance premiums for unnecessary building insurance policies issued to
building owners (who took out a mortgage loan and were required to
insure the building with a building policy
in favor of the lending bank),
despite the fact that at the time of issuance of such policies, there was
already and insurance policy covering that building, regardless of whether
that policy was taken out with the same insurance company or with
another insurance company.
The petition for approval of the claim as a class action lawsuit continues to
be heard in court.
28. March 2019
Central District Court
The Phoenix Insurance
Approximately NIS 2.6 million.
According to the plaintiff, the claim deals with The Phoenix Insurance's
practice to delay the repayment of the relative portion of insurance
premiums upon cancellation of compulsory motor and property insurance
policies rather than paying it within the period set by law; the plaintiff also
claims that The Phoenix Insurance repays the said amount without adding
linked interest. The plaintiff also claims that The Phoenix Insurance
refrains from repaying full linkage when refunding the relative portion of
the insurance premiums.
The parties are in a mediation procedure.
29. May 2019
Tel Aviv District Court
The Phoenix Insurance
Approximately NIS 766.8 million.
According to the plaintiff, the claim deals with The Phoenix Insurance's not
paying policyholders in participating life insurance policies which include
an Rm formula their full share of the profits and full payments to which
they are entitled under the insurance contracts; the plaintiff also claims
that The Phoenix Insurance does not fulfill its reporting and disclosure
obligations towards policyholders regarding their policies and rights.
The petition for approval of the claim as a class action lawsuit continues to
be heard in court.
It should be noted that the plaintiff stated that a similar motion for approval
of a claim as class action, which was filed against another insurance
company, had recently been approved.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
30. July 2019
Tel Aviv District Court
The Phoenix Insurance and other insurance companies
Approximately NIS 264.5 million from all the defendants,
of which approximately NIS 67.5 million is attributed to
The Phoenix Insurance.
The plaintiffs claim that the defendants do not pay their
policyholders interest as required by law in respect of insurance
benefits for the period starting 30 days after the date of delivery of
the claim until the date of actual payment.
The Phoenix Insurance has yet to submit its response to the petition to
approve the class action lawsuit.
It should be noted that according to the plaintiffs, this claim is based on the
same cause of action as the class action described in Section 4 above in the
table; however, it was nevertheless decided to file this claim for the sake of
caution only,
given the doubt as to whether the class of plaintiffs seeking the
approval of this motion is included in the previous class action. In light of this,
the proceedings in this claim were stayed until a judgment is rendered in the
previous claim.
31. May 2019
Nazareth Magistrate Court
The Phoenix Insurance
The amount of the claim was not estimated.
According to the plaintiff, this claim deals with The Phoenix
Insurance's failure to pay in full insurance benefits under the
insurance policy in respect of damage caused to a vehicle, on the
grounds that the ownership class of the vehicle is "leasing -
sale of a
new vehicle with 0 km or formerly" even though the ownership of
the vehicle is not and/or never was of such ownership class, and the
permanent owner of the vehicle's license as "Owner 00" was the first
purchaser, who is not the leasing company.
The petition for approval of the claim as a class action lawsuit continues to be
heard in court. A hearing is scheduled for December 22, 2021.
32. August 2019
Central District Court
The Phoenix Insurance and other insurance companies
The claim amount was not estimated, but it was stated
that it was NIS 1 million or more.
The claim is that in insurance polices covering mechanical
engineering equipment the defendants determine the value of the
equipment for the purpose of determining the premium according to
the value of new equipment, disregarding the age of the equipment;
however, in the event of total loss of equipment the defendants pay
the policyholders insurance benefits in accordance with the
equipment's actual value upon the occurrence of the insurance
event, taking into consideration the age of the equipment.
The petition for approval of the claim as a class action lawsuit continues to be
heard in court. A pre-trial hearing is scheduled for December 15, 2021.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
33. August 2019
Central District Court
The Phoenix Insurance and other insurance companies
The claim amount was not estimated, but it was stated
that it was in the tens of millions of shekels or more.
The plaintiffs claim that in case of vehicle theft or total loss as a
result of an accident, the defendants refuse to reimburse
policyholders for the proportionate share of the insurance premiums
(the premium) paid for service contracts (road recovery services,
windscreen repair, towing, etc.) in respect of the period subsequent
to the theft or total loss, despite the fact that the service contract is
canceled and the risk it covers no longer exists.
The petition for approval of the claim as a class action
lawsuit continues to be
heard in court. A pre-trial hearing is scheduled for January 9, 2022.
In February 2020, the position of the Capital Market, Insurance and Savings
Authority was submitted, which is not in line with the plaintiffs' position.
34. December 2019
Central District Court
PassportCard Israel General Insurance Agency (2014)
(hereinafter -
"PassportCard") and The Phoenix Insurance
The amount of the claim was not estimated.
According to the plaintiff, the defendants sell travel insurance
without informing their customers -
at the time of issuing the
insurance policy -
about the fact that the "search and rescue"
component can be excluded if it is not required by the customers;
the plaintiff also claims that the defendants do not inform customers
about price changes they make in insurance policies' components;
furthermore, the defendants do not inform customers in a clear
manner about the right to reimbursement of a proportionate share
of the insurance premiums in the event that the actual trip is shorter
than planned, and in the event that the insurance period is
shortened for any reason whatsoever (including due to cancellation
of the insurance policy).
The plaintiff also claims that even when the defendants reimburse
insurance premiums to policyholders who shortened their travel
period and at the same time also shortened the insurance period for
any reason whatsoever, they do not reimburse the full insurance
premium for the shortened insurance period, contrary to law and the
insurance policy.
The parties are in a mediation procedure.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim
amount3
Main arguments Details
35. January 2020
Central District Court
The Phoenix Insurance, other insurance companies
and a road recovery and towing services company.
The claim amount was not estimated but it was
stated that it significantly exceeds NIS 2.5 million.
The plaintiff claims that, in cases where vehicles' windscreens broke,
the defendants had provided and still provide alternative windscreens,
which do not meet Israeli standards and are not manufactured by the
same maker as the car; by doing so, the defendants allegedly breach
their obligations under the insurance policies and coverage contracts.
The petition for approval of the claim as a class action lawsuit continues to be
heard in court.
36. February 2020
Central District Court
The Phoenix Insurance
The claim amount was not estimated, but it was
stated that it is in the millions of shekels or more.
The plaintiff claims that starting in early 2016 or thereabouts, The
Phoenix Insurance ceased to fulfill its obligation in health insurance
policies marketed prior to February 1, 2016, in which it undertook to
provide insurance coverage, at no additional cost, to all children born
to the principal policyholder (starting with the fourth child), until they
reach the age of 21.
The parties are in a mediation procedure.
37. February 2020
Tel Aviv Regional Labor Court
The Phoenix Insurance
No less than NIS 25 million.
The claim is that The Phoenix Insurance refuses to pay its life
insurance policyholders the benefit they are entitled to in respect of
the first month after the end of the insurance period (the first month
of their retirement).
The petition for approval of the claim as a class action lawsuit continues to be
heard in court.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim
amount3
Main arguments Details
38. February 2020
Central District Court
PassportCard Israel General Insurance Agency (2014)
(hereinafter -
"PassportCard") and The Phoenix
Insurance
NIS 6.125 million.
The claim is that the defendants violate the provisions of the travel insurance policy, since when an
insurance event occurs to a policyholder and insurance benefits are claimed in respect of expenses
of a person who traveled with the policyholder or accompanied him/her on their trip, the
defendants deduct from the insurance benefits double the deductible -
one for the policyholder
and the other for another person covered by the insurance, i.e. the policyholder or person who
traveled with the policyholder or the person who accompanied him/her.
The plaintiff also claims that the defendants violate various provisions of insurance circulars
regarding the claim filing form, the data included therein, receiving a copy thereof; the plaintiff
further claims that the defendants refrain from informing policyholders who file claims of their right
to obtain a copy of the decision made regarding their claim and/or appeal against the decision to
various parties, nor do they inform policyholders of the period of time they have to do so.
The petition for approval of the claim as a
class action lawsuit continues to be heard in
court. A hearing is scheduled for December
9, 2021.
39. February 2020
Tel Aviv Regional Labor Court (the hearing was
transferred from the Tel Aviv District Court)
Halman Aldubi Provident and Pension Funds Ltd.
NIS 335 million (or alternatively, NIS 58 million or NIS 36
million).
The claim is that Halman Aldubi allegedly violated its duty to the plaintiff and to all beneficiaries in
the provident funds of Halman Aldubi, of deceased planholders, and any planholder of the Halman
Aldubi provident funds with whom contact was lost, to locate and inform the said beneficiaries, as
well as the planholders with whom contact was lost, that they are entitled to funds in the Halman
Aldubi funds,
on the dates set forth to that effect in the Supervision of Financial Services
Regulations (Provident Funds) (Locating Planholders and Beneficiaries), 2012, in the period
beginning on January 1, 2013 until the date of the ruling in the lawsuit.
Halman Aldubi has filed its response to the
amended approval petition filed by the
plaintiff.
A hearing is scheduled for February 3, 2022.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
The petitions to approve claims as class actions listed in Sections 40 and 41 below were filed following the Covid-19 pandemic which broke out in March 2020. The petitions were submitted in the motor and home
insurance subsegments; the plaintiffs argue in these motions that insurance companies in general and The Phoenix Insurance in
particular should reimburse policyholders for premiums paid during the period in which
restrictions were in place due to the Covid-19 pandemic in view of the reduced insurance risk in these fields during that period.
40. April 2020
Tel Aviv District Court
The Phoenix Insurance, other insurance companies and the
managing corporation of the Compulsory Motor Insurance Pool
(the "Pool") Ltd.
The subject matter of the lawsuit4
is that the defendants unjustly profited,
allegedly, by failing to reduce car insurance premiums (for compulsory
and/or comprehensive and/or third party policies) during the mobility
restrictions imposed due to the Covid-19 pandemic. This was done, argued
the plaintiffs, despite a decrease in mileage traveled and the level of risk to
The Phoenix Insurance has yet to submit its response to the
petition to approve the class action lawsuit.
It should be noted that a petition to approve a similar claim as
a class action, which was filed against The Phoenix Insurance
Approximately NIS 1.2 billion of all the defendants, of which NIS
145 million is attributed to The Phoenix Insurance or,
alternatively, NIS 719 million of all the defendants, of which NIS
113 million is attributed to The Phoenix Insurance.
which the defendants are exposed. and other insurance companies was rejected in August 2021
(see section 5 in the concluded claims table below).
-- ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ----------------------------------- -------------------------------------------------------------------------------------------------------------------

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

4 The petition to approve the claim as a class action includes two petitions to approve claims as class actions filed against The Phoenix Insurance and other defendants, which were merged into a single claim in February 2021 by the Tel Aviv District Court (see Note 42(a) (1) in Sections 42 and 44 of the class actions table in the Company's financial statements as of December 31, 2020, published on March 25, 2021 (Ref. No. 2021-01-044709).

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
41. April 2020 The argument is that the defendants must reimburse The Phoenix Insurance has yet to submit its response to the petition to
Tel Aviv District Court premiums they overcharged policyholders in motor and approve the class action lawsuit.
The Phoenix Insurance and other insurance companies home insurance, due to a decrease in the risk they are
exposed to as a result of the restrictions imposed following
the Covid-19 pandemic, which led to a decline in mileage
traveled and a decline in bodily harm and damage to
property.
On February 2021, the court ruled that the petition to approve the claim as a
class action in relation to motor insurance was dismissed and will continue to
Approximately NIS 886 million of all the defendants, be heard in relation to home insurance.
approximately NIS 107 million is attributed to The Phoenix
Insurance.
On April 25, 2021, the plaintiff filed an appeal with the Supreme Court against
the decision regarding the dismissal of the petition to approve the claim as a
class action regarding car insurance.
An appeal hearing is scheduled for May 25, 2022.
As for home insurance, The Phoenix Insurance has yet to submit its response
to the petition to approve the class action lawsuit.
It should be noted that a petition to approve a similar claim as a class action,
which was filed against The Phoenix Insurance and other insurance
companies was rejected in August 2021 (see section 5 in the concluded claims
table below).
42. May 2020 According to the plaintiffs, the claim deals with the
defendants' classifying some of the contributions transferred
to an advanced education fund on behalf of their customers
as taxable provisions, even though they are not taxable.
Phoenix Excellence filed its response to the petition for approval of the claim
Tel
Aviv District Court
as a class action lawsuit as well as a motion for leave to file a third-party
Phoenix Excellence Pension and Provident Funds Ltd. notice against the State -
the Israel Tax Authority. A decision is yet to be
issued on the request.
(currently: The Phoenix Pension and Provident Fund Ltd.) and
additional management companies
A pre-trial hearing is scheduled for January 26, 2022.
The claim amount was not estimated, but it was stated that it
is estimated, at a minimum, in the hundreds of millions of
shekels.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
43. May 2020
Tel Aviv District Court
Halman Aldubi Provident and Pension Funds Ltd. and other
management companies
and additional management
companies
The claim amount was not estimated, but it was stated that it
is estimated, at a minimum, in the hundreds of millions of
shekels.
According to the plaintiffs, the claim deals with the
defendants' classifying some of the contributions transferred
to an advanced education fund on behalf of their customers
as taxable provisions, even though they are not taxable.
Halman Aldubi filed its response to the petition for approval of the claim as a
class action lawsuit as well as a motion for leave to file a third-party notice
against the State -
the Israel Tax
Authority. A decision is yet to be issued on
the request.
A pre-trial hearing is scheduled for January 26, 2022.
It should be noted that a similar petition to approve a claim as class action
was filed against Phoenix Excellence Pension and Provident Funds Ltd. (see
Section 42 above in the table).
44. June 2020
Tel Aviv District Court
PassportCard Israel General Insurance Agency (2014)
(hereinafter -
"PassportCard") and The Phoenix Insurance
At least NIS 10 million.
According to the plaintiff, the claim deals with non-payment
of insurance benefits in respect of cancellation of a trip due
to a pandemic (the Covid-19 pandemic) under travel
insurance that the plaintiff purchased through PassportCard.
The Phoenix Insurance has yet to submit its response to the petition to
approve the class action lawsuit.
45. June 2020
Tel Aviv Regional Labor Court
The Phoenix Insurance
The amount of the claim was not estimated.
According to the claim, after a policyholder passes away,
The Phoenix Insurance links the funds
accrued in the policy
to the consumer price index, instead of linking them to the
investment track selected by the policyholder, as it
previously did.
The parties are in a mediation procedure.
46. June 2020
Central District Court
The Phoenix Insurance and another insurance company
Approximately NIS 10.5 million for each defendant.
According to the claim, the defendants overcharge
customers in loan agreements they enter into with their
customers; overcharging takes place due to a one-way
linkage mechanism, which is in place under those
agreements, whereby if the CPI increases above the base
CPI, the defendants collect the linkage differences due to
the increase; however, if the CPI decreases below the base
index, they do not credit their customers for the said
decrease.
The petition for approval of the claim as a class action lawsuit continues to be
heard.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
47. July 2020
Haifa Magistrate Court
PassportCard Israel General Insurance Agency (2014)
(hereinafter -
"PassportCard") and The Phoenix Insurance
NIS 1.84 million.
According to the claim, when travel insurance benefits are paid
late, the defendants do not pay interest in respect of the delay;
the plaintiff also claims that the defendants usually pay the
insurance benefits according to the exchange rate on the day of
the insurance event rather than the exchange rate on repayment
date. In addition, it was argued that the disclosure duty
regarding the deductible and the limitation of the insurer's liability
with regard to the "winter sports" component is violated as part
of a representation made prior to entering into the insurance
contract.
The Phoenix Insurance has not yet submitted its response to the motion
to approve the claim as a class action, and on January 10, 2021, it
submitted a motion for stay of proceedings until a final decision has been
made in connection with the class action outlined in Section 4 above in
the table. A final decision has yet to be made in connection with the stay
of proceedings motion.
48. July 2020
Central District Court
The Phoenix Insurance and other insurance companies
About 1.9 billion of all defendants, with the share of each of the
defendants being in accordance with its market segment;
according to the plaintiffs, The Phoenix's share is approximately
19%.
According to the claim, the defendants must charge reduced
insurance premiums in cases of insurance policies with exclusions
due to an existing medical condition compared to policies in
which no such exclusion is present, since exclusions mitigate the
defendants' insurance risk.
The petition for approval of the claim as a class action lawsuit continues
to be heard in court. A pre-trial hearing is scheduled for January 25,
2022.
49. September 2020
Tel Aviv District Court (the hearing was transferred from the
Tel Aviv Regional Labor Court)
Phoenix Excellence Pension and Provident Funds Ltd.
(currently: The Phoenix Pension and Provident Fund Ltd.)
No estimate was provided for the claim amount.
The subject matter of the lawsuit, according to the plaintiff, is the
following: provision of incorrect statements and/or incorrect
calculations of the linkage differences credited to planholders;
incorrect calculations and presentation of real profits; incorrect
recording of deposits, causing the profits in respect thereof to be
taxed unlawfully; causing pecuniary damage to planholders due
to failure to monitor employers inadequate contributions and
failure to require them to complete such contributions, whether
by sending appropriate notices to employers and planholders or
by making up the difference by the fund itself; and recording
deposit dates that are different than the actual ones.
Excellence Gemel has not yet submitted its response to the petition for
approval of the claim as a class action lawsuit.
At the request of Excellence Gemel,
in March 2021 the Court forwarded
the hearing of the petition for approval of the claim as a class action
lawsuit to the Tel Aviv District Court and to the panel which heard a
similar motion for approval as a class action lawsuit filed against it (see
Section 42 above in the table); a hearing regarding the next stage of the
proceeding was set to January 26, 2022.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
50. September 2020
Tel Aviv District Court
The Phoenix Insurance
NIS 92.7 million.
According to the claim, The Phoenix Insurance does not pay
policyholders insured under a long-term care policies the full
amount due to them under their policies, since it offsets
these amounts against proceeds received from the National
Insurance Institute; it is also claimed that The Phoenix
Insurance does not indemnify policyholders for certain
medical treatments.
The petition for approval of the claim as a class action lawsuit continues to be
heard in court. A hearing is scheduled for December 2, 2021.
51. September 2020
Central District Court
The Phoenix Insurance and another insurance company
NIS 84 million from all the defendants, of which NIS 67.2
million is attributed to The Phoenix Insurance (a total of NIS
16.8 million in respect of critical illness insurance and a total of
NIS 50.4 million in respect of permanent health insurance).
According to the claim, the defendants acted in violation of
the provisions of critical illness insurance policies when they
continued to charge policyholders the full amount of the
monthly premium even after the first insurance event had
occurred.
It was also alleged against The Phoenix Insurance that
contrary to its obligations, it charges its policyholders a
monthly PHI insurance premium, even after the period of
insurance coverage has ended.
The Phoenix Insurance has yet to submit its response to the petition to
approve the class action lawsuit. A pre-trial hearing is scheduled for January
20, 2022.
52. October 2020
Tel Aviv District Court
The Phoenix Insurance
It is noted that the amount of the claim cannot be estimated
accurately for all groups as defined in the claim; however, it is
noted that the amount of the claim in relation to the cosmetic
surgery cause of action is NIS 7.53 million.
According to the plaintiff, The Phoenix Insurance does not
link the liability limits in its health insurance policies to the
Consumer Price Index, thereby preventing policyholders from
obtaining full recovery of their damages; the plaintiff also
claims that The Phoenix Insurance does not provide
insurance coverage to policyholders, claiming that the
procedure in question is a cosmetic surgery, thereby
breaching the provisions of the insurance contract; the
plaintiff further claims that The Phoenix Insurance does not
provide fair disclosure of the definition of cosmetic surgery
and of the fact that it is excluded from the policy.
The Phoenix filed its response to the motion to approve the claim as a class
action.
The parties are in talks to end the procedure by way of withdrawal from the
proceeding.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
53. December 2020
Central District Court
The Phoenix Insurance
The aggregate claim amount was not estimated but it was
stated that it exceeds NIS 2.5 million.
According to the plaintiff, The Phoenix Insurance allegedly
does not indemnify its policyholders
in motor insurance policies
relating to vehicles other than private and commercial cars
weighing up to 3.5 tons (such as trucks, taxis, etc.), in respect
of the damage caused to their vehicle due to the insurance
event -
which, the plaintiff claims, is in
breach of the policy and
the law. It is further claimed that The Phoenix Insurance does
not provide its policyholders with an appraiser's report, which
includes an estimate of the impairment to the vehicle's value
due to the insurance event nor its manner
of calculation.
The petition for approval of the claim as a class action lawsuit continues to be
heard in court. A hearing is scheduled for April 12, 2022.
54. February 2021
Central District Court
The Phoenix Insurance
No estimate was provided for the claim amount, but it was
stated that the damage exceeds NIS 2.5 million.
According to the plaintiff, the claim deals with the increasing of
insurance premiums by more than 75% than the agreed
premiums in life, long-term care, and PHI insurance policies
taken out as part of a special deal for members of the Israel
Bar Association (and potentially in other insurance policies) in
2016, without informing policyholders, obtaining their consent
and providing them with any explanations.
The petition for approval of the claim as a class action lawsuit continues to be
heard in court.
55. March 2021
Tel Aviv District Court
The Phoenix Insurance and other insurance companies
Approximately NIS 79 million from all defendants
The subject matter of the claim, according to the plaintiffs, is
that the defendants refuse to pay for the policyholders'
expenses for the purchase of medical cannabis, contrary to the
provisions of the policy to cover drugs excluded from the
Healthcare Services Basket, and since medical cannabis is
recognized for medical use in Western countries.
The Phoenix Insurance has yet to submit its response to the petition to
approve the class action lawsuit. A pre-trial hearing is scheduled for January 5,
2022.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
56. March 2021
Central District Court
The Phoenix Insurance
No estimate was provided for the claim amount, but it was
stated that the damage exceeds NIS 2.5 million.
The subject matter of the claim, according to the plaintiff, is that
The Phoenix Insurance allegedly unlawfully rejects claims by its
policyholders in "personal accident" policies to pay for
hospitalization at a "non-general hospital", claiming that a
"hospital", as defined in the policy, is a medical institution whose
underlying meaning is a "general hospital only".
The Phoenix Insurance has yet to submit its response to the petition to
approve the class action lawsuit. A pre-trial hearing is scheduled for
January 12, 2022.
57. April 2021
Central District Court
The Phoenix Insurance
Approximately NIS 36.25 million.
The subject matter of the claim, according to the plaintiff, is failure
to reduce management fees for a savings policy, contrary to the
agreement between the policyholders and The Phoenix Insurance.
The Phoenix Insurance filed its response to the motion to approve the
claim as a class action. A pre-trial hearing is scheduled for January 26,
2022.
58. April 2021
Central District Court
The Phoenix Insurance, banks, investment houses, credit card
companies and other insurance companies
The claim amount was not estimated but it was stated that it
amounts to millions of shekels.
According to the plaintiffs, when using the defendants' digital
services (while browsing their personal accounts), customers'
private, personal and confidential information is transferred to third
parties without the customers' consent, violating their privacy.
The Phoenix Insurance has yet to submit its response to the petition to
approve the class action lawsuit. A hearing date has not yet been
scheduled.
59. June 2021
Tel Aviv District Court
The Phoenix Holdings, The Phoenix Insurance, the Chairman
of the Board of Directors of The Phoenix Holdings and The
Phoenix Insurance, serving board members of The Phoenix
Holdings and the Phoenix Insurance and a long-serving
manager in The Phoenix Insurance (hereinafter -
the
"Defendants").
NIS 137 million.
This lawsuit relies on the facts as presented in a petition to approve
a derivative lawsuit that was filed against the Defendants and which
deals with events that took place at the beginning of the 1990s (see
Section 4 below in the chapter Legal Proceedings).
According to the plaintiffs, the subject matter of the claim is an
alleged misleading report and non-disclosure by the Company of
material facts that caused damaged to buyers of the share.
According to the plaintiffs, at the beginning of the 1990s the
Company took steps, in which it managers were involved, to recruit
customers and help them to benefit from guaranteed return
insurance policies; such steps were allegedly carried out in breach
of guidance.
The defendants have not yet filed their response to the petition to
approve the claim as a class action. A hearing date has not yet been
scheduled.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

A. Class actions - petitions to approve lawsuits as class actions and lawsuits approved as class actions (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
60. July 2021
Tel Aviv District Court
The Phoenix Insurance
Approximately NIS 4.8 million.
According to the plaintiff, the subject matter of the claim is The
Phoenix Insurance's refusal to fund the cost of a surgical
procedure; the plaintiff claims that The Phoenix refrained from
making fair disclosure of the insurance coverage and any
exclusions thereto in some of the health insurance polices
marketed subsequent to October 1, 2001.
The Phoenix Insurance has yet to submit its response to the petition to
approve the class action lawsuit. A hearing date has not yet been scheduled.
61. July 2021
Tel Aviv District Court
The Phoenix Insurance
The claim amount was not estimated, but it was stated that it
exceeds NIS 2.5 million.
According to the plaintiffs, the subject matter of the claim is
that the defendants deduct interest at the rate of 2.5% (or
any
other rate) from the monthly yield accrued for policyholders to
whom a monthly benefit is paid under participating life
insurance policies issued in 1991-2004; according to the
plaintiffs, such a deduction is not established in the contractual
terms of the relevant insurance policies.
The Phoenix Insurance has yet to submit its response to the petition to
approve the class action lawsuit. A hearing date has not yet been scheduled.
62. August 2021
Tel Aviv District Court
Halman Aldubi I2P1, Limited Partnership (hereinafter -
the
"Partnership").
NIS 7.5 million
The subject matter of the lawsuit is the claim that the
Partnership's filings posted on the Israel Securities Authority
and the TASE's websites (the MAGNA and the MAYA,
respectively) are not accessible to people with disabilities;
accordingly the plaintiff claims that the Partnership prevents or
reduces disabled people's capability to obtain information from
those reports.
The Partnership has yet to submit its response to the petition to approve the
class action lawsuit. A hearing date has not yet been scheduled.
The plaintiff noted that he filed a number of petitions to approve claims as
class actions, whose subject matter is similar to that of this claim; such
petitions were filed against a number of companies, including another
insurance company.
In light of the aforesaid, instructions have yet to be given by the court
regarding the manner in which the proceedings will go forward.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

B. Concluded claims*

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
1. May 2020
Tel Aviv District Court
Excellence Gemel & Hishtalmut Ltd. (currently: The Phoenix
Pension and Provident Fund Ltd.) and additional insurance
companies and management companies
The amount of the claim was not estimated.
The claim is that the Law Enforcement and Collection Authority
overcharges those who submit foreclosure applications in
respect of financial instruments managed by the defendants;
overcharging is allegedly carried out through an automated
system and amounts overcharged are transferred to the
defendants.
On April 7, 2021, the Court handed down a decision to strike the petition to
approve the claim as a class action.
2. May 2020
Tel Aviv District Court
Halman Aldubi Provident and Pension Funds Ltd. and
additional insurance companies and management companies
The amount of the claim was not estimated.
The claim is that the Law Enforcement and Collection Authority
overcharges those who submit foreclosure applications in
respect of financial instruments managed by the defendants;
overcharging is allegedly carried out through an automated
system and amounts overcharged are transferred to the
defendants.
On April 7, 2021, the Court handed down a decision to strike the petition to
approve the claim as a class action.
It should be noted that a similar petition to approve a claim as class action was
filed and withdrawn against Phoenix Excellence (see Section 1 above in the
table).
3. February 2018
Jerusalem District Court
The Phoenix Insurance
The amount of the claim was not estimated.
According to the plaintiffs, The Phoenix Insurance continues to
charge life insurance premiums from its deceased
policyholders.
In January 2021, the parties submitted a motion for approval of a settlement
agreement for an amount that is immaterial to The Phoenix Insurance, under
which The Phoenix Insurance committed to reimburse insurance premiums to
the class members, as outlined in the settlement agreement; the parties also
recommended the payment of compensation to the class action plaintiff
and
legal fees for his/her attorneys.
On June 30, 2021 the Court handed down a judgment approving the
settlement agreement.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

* For additional claims concluded between January 1, 2021 and March 25, 2021, please see Note 42(a)(2), Sections 10 and 11 of the table of concluded claims in the Company's financial statements as of December 31, 2020, published on March 25, 2021 (Ref. No. 2021-01-044709).

B. Concluded claims (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
4. July 2017
Jerusalem District Court
PassportCard Israel General Insurance Agency (2014)
(hereinafter -
"PassportCard") and The Phoenix
Insurance
The claim amount was not estimated, but it was
stated that it exceeds NIS 2.5 million of all the
defendants.
The plaintiff claims that as part of travel insurance it provides
PassportCard effectively records confidential medical conversations
held between
its policyholders and physicians, listens to these
conversations and transfers them to The Phoenix Insurance, while
breaching policyholders' privacy without their consent and while
conducting wiretapping.
In addition, the plaintiff claims that the defendants retain the recorded
conversations, maintain an illegal database and even use the
recordings.
In October 2019, the District Court issued a judgment rejecting the motion for
approval of the claim as a class action lawsuit.
In January 2020, the plaintiff filed an appeal against the judgment with the
Supreme Court.
On July 12, 2021 the Supreme Court handed down a judgment rejecting the
plaintiff's appeal.
5. April 2020
Haifa District Court
The Phoenix Insurance and other insurance
companies
Approximately NIS 81 million of all the defendants, of
which approximately NIS 13 million is attributed to
The Phoenix Insurance.
The plaintiff claims that the defendants overcharged insurance
premiums in their employer liability insurance and third-party insurance
(as part of business insurance policies), despite the drop in the number
of employees, suppliers, customers, etc. who attend businesses due to
the Covid-19 pandemic and the restrictions imposed as a result
thereof, which constitutes is a material
decrease in the risk to which
the defendants are exposed.
On August 4, 2021, the District Court ruled that the motion for approval of the
claim as a class action was denied, among other things, due to the fact that
the plaintiffs do not have cause, have not proven risk mitigation, and that the
claim is not worthy of being heard as a class action lawsuit.
It should be noted that petitions to approve similar claims against The Phoenix
Insurance (and other insurance companies) as class actions are outstanding
(see Sections 40 and 41 above in the table).
6. March 2018
Tel Aviv Regional Labor Court
The Phoenix Pension Ltd. (currently: The Phoenix
Pension and Provident Fund Ltd.) and additional
companies
The amount of the claim was not estimated.
According to the plaintiffs, the claim deals with collection of insurance
premiums in respect of survivors' insurance (life insurance coverage)
from policyholders who have no survivors; which results with the
policyholders paying insurance premiums without receiving anything in
return.
On September 24, 2021, the court issued a judgment rejecting the petition to
approve the claim as a class action, inter alia, due to the fact that The Phoenix
Pension acted lawfully and in accordance with the regulation.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

* For additional claims concluded between January 1, 2021 and March 25, 2021, please see Note 42(a)(2), Sections 10 and 11 of the table of concluded claims in the Company's financial statements as of December 31, 2020, published on March 25, 2021 (Ref. No. 2021-01-044709).

B. Concluded claims (cont.)

No. Date,1 court,2 defendants and claim amount3 Main arguments Details
7. November 2020
Tel Aviv District Court
The Phoenix Insurance
The amount of the claim was not estimated.
According to the plaintiff, in the event of a flight cancellation, The
Phoenix Insurance conditions the payment of insurance benefits upon
a onerous condition whereby the policyholder is required to present an
official confirmation on the flight cancellation from the airline; the
plaintiff claims that insurance benefits are not paid due to a concealed,
unlawful reason, whereby the policy only covers the cancellation of
scheduled flights. By doing so, The Phoenix Insurance allegedly sold a
product that has no value and does not cover the flight cancellation
risk.
On October 5, 2021, the District Court granted the agreed motion for the
plaintiff to withdraw from the motion to approve the claim as a class action.
8. February 2018
Tel Aviv District Court
The Phoenix Insurance
The Group's aggregate damage was not estimated,
but it was stated that it can be assumed to exceed
NIS 2.5 million.
According to the plaintiffs, The Phoenix Insurance misleads those who
purchased health insurance and/or those for whom health insurance
was purchased, where such insurance is in effect only, or also, during
the policyholder's time in mandatory military service, career military
service or reserve military service and/or when the policyholder is a
policeman and/or a member of the security forces of the State of
Israel; the plaintiffs claim that The Phoenix Insurance sells to the class
members in general and IDF soldiers in particular an insurance product
that is almost impossible to use due to various reasons as specified in
the lawsuit.
On October 26, 2021, a judgment was rendered by the District Court
dismissing the motion to approve the petition to approve the claim as a class
action, while accepting The Phoenix Insurance's claims, which were supported
by the position of the Capital Market, Insurance and Savings Authority filed in
the case.
9. December 2020
Haifa Magistrate Court
The Phoenix Insurance
NIS 1.75 million
According to the plaintiff, who is insured in a health insurance policy
comprising of a list of surgical procedures,
The Phoenix Insurance does
not pay insurance benefits in respect of invasive surgical procedure
involving a further medical procedure to policyholders who took out the
insurance before 2014.
On October 31, 2021, the Magistrates' Court granted the agreed motion for the
plaintiff to withdraw from the motion to approve the claim as a class action.

1 The date on which the petition for approval of the claim as a class action lawsuit was originally filed.

2 The court with which the petition for approval of the claim as a class action lawsuit was originally filed.

3 The claim amount as assessed (if assessed) by the plantiff(s) in the petition for approval of the claim as a class action lawsuit.

* For additional claims concluded between January 1, 2021 and March 25, 2021, please see Note 42(a)(2), Sections 10 and 11 of the table of concluded claims in the Company's financial statements as of December 31, 2020, published on March 25, 2021 (Ref. No. 2021-01-044709).

B. Concluded claims (cont.)

No. Date, court, defendants and claim amount Main arguments Details
10. September 2018 According to the plaintiff, The Phoenix Insurance breached its good On November 3, 2021, the Regional Labor Court issued a ruling confirming the
Tel Aviv Regional Labor Court faith and fiduciary duties towards its policyholders by automatically plaintiff's withdrawal from the motion to approve the claim as a class action.
The Phoenix Insurance depositing the additional contributions it received following the
expansion order that required an increase in contributions towards
The amount of the claim was not estimated. benefits for all Israeli workers, for policyholders in managers insurance
policies taken out before June 1, 2001 (with guaranteed annuity
conversion factors) in new policies referred to by the plaintiff as
"contribution policies", without carrying out a pension marketing
procedure that includes a justification document, and also by
determining the management fees in the policy unilaterally at the
maximum rate permitted by law.

C. Legal proceedings

Set forth below is a description of legal and other proceedings against the Group. For proceedings where, in the opinion of management - which is based, among other things, on the legal opinion it has received - it is more likely than not that the Group's defense claims will be allowed and the proceeding will be dismissed, no provision was included in the financial statements.

For proceedings where it is more likely than not that the Group's defense claims will be dismissed, in whole or in part, the financial statements include provisions to cover the exposure estimated by the Group. In management's opinion, which is based, among other things, on legal opinions it received, the financial statements include adequate provisions, where provisions were required, to cover the exposure estimated by the Group.

  • 1. On November 11, 2020, an insurance agency filed a lawsuit in the amount of approximately NIS 17.6 million against The Phoenix Insurance and nine other defendants, including an agency which consolidated in The Phoenix Group's financial statements, alleging misuse of the plaintiff's trade secrets and list of customers. It should be noted that the plaintiff had previously filed a motion for a temporary injunction in respect of the subject matter of the claim - and the motion was dismissed. The lawsuit continues to be heard in court.
  • 2. On December 30, 2020, a lawsuit was filed against Excellence Nessuah Services Ltd. (hereinafter in this section - "Excellence") and Ms. Hanna Hollander by OSR R&D Israel (hereinafter - the "Plaintiff" or "OSR") for a restraining order and monetary remedy in the amount of NIS 5,167,962, with the Tel Aviv District Court, claiming that Excellence breached the lease agreement with it (hereinafter - the "OSR Lawsuit"). Excellence, on the other hand, demanded that the plaintiff evict the leased premises since it violated the terms of the lease, including failure to pay rent on time. The plaintiff rejected the claim, and Excellence filed an eviction notice against OSR with the Magistrates Court (hereinafter - the "Excellence Lawsuit"). In June 2021, a joint hearing was held on the two lawsuits, in which OSR Lawsuit was dismissed without a costs order; regarding Excellence's claim, the court decided that OSR will provide Excellence with a bank guarantee in accordance with the lease agreement; regarding the past debt of OSR to Excellence, it was determined that OSR will deposit with the court a total of NIS 125,403. The bank guarantee was provided to Excellence, and the debt amount was deposited with the court; thus, the eviction remedy was effectively made redundant. In August 2021, the court approved the parties' agreement whereby the said debt amount will be transferred to Excellence, thus concluding the case.

C. Legal proceedings (cont.)

3. On January 29, 2017, Pilat Group Ltd. (hereinafter - "Pilat Group") and Pilat Holdings (1986) Ltd. (jointly, - "Pilat Group" and/or the "Plaintiffs") filed a lawsuit with the District Court, against Halman Aldubi Provident and Pension Funds Ltd. (by virtue of its merger with Hadas Arazim Provident Funds Ltd. on April 30, 2013), and against 17 other defendants, including Oracle Solutions Ltd. (hereinafter - "Oracle"). The main arguments of the claim was that some of the defendants joined Oracle in purchasing shares of the Pilat Group, constituting approximately 17.9% of the voting rights in Pilat Group (hereinafter - the "Oracle Group"), and that Hadas Provident joined forces with the Oracle Group to acquire control of Pilat Group, such that Oracle would hold 20% of the voting rights, and Hadas Provident - approximately 17%, while obtaining the approval of the Israel Securities Authority (ISA) that the Oracle Group and Hadas Provident not be considered "joint holders" under the Securities Law, 1968. At the same time, the plaintiffs claim, data and documents regarding collaboration between the parties were concealed from the ISA. In addition, allegations were made regarding a series of appointments and interested party transactions made in Pilat Group in violation of the law, which contributed significantly to the collapse of Pilat Group.

In the statement of claim, the Court is requested to order the defendants, jointly and severally, to compensate the plaintiffs for the damage caused to them, according to the claim, due to the impairment of Pilat Group's value, in the total amount of NIS 35.9 million. The lawsuit continues to be heard in court.

4. On June 14, 2021, a derivative lawsuit and a motion to approve the filing of a derivative lawsuit to the Economic Department at the Tel Aviv-Jaffa District Court (hereinafter - the "Lawsuit") was filed against The Phoenix Holdings, The Phoenix Insurance, the Chairman of the Board of Directors of The Phoenix Holdings and The Phoenix Insurance, serving board members of The Phoenix Holdings and the Phoenix Insurance and a long-serving manager in The Phoenix Insurance (hereinafter jointly the "Defendants").

According to the plaintiff, the subject matter of the claim is the alleged breach of duty towards the Company by the board members and officers, who allegedly allowed the Company to recruit customers and help them over more than three decades to benefit from guaranteed return insurance policies; such steps were allegedly carried out in breach of guidance prohibiting the marketing of such policies as from December 31 1990.

The claim amount, as claimed and estimated by the plaintiff, is NIS 124 million, which - according to the plaintiff - is the total direct damage caused to the Company as a result of El Al employees added to the guaranteed-return policies enjoying better conversion coefficients.1

On October 27, 2021, the defendants filed a motion to dismiss the claim in limine. The court has not yet ruled in this dismissal in limine motion. A pre-trial hearing is scheduled for January 10, 2022.

1 Since this is a derivative claim accompanied by a petition to approve the claim as a derivative claim, which, if approved, the Company will be entitled to funds thereunder, the total claimed amount does not appear in the following summary table.

C. Legal Proceedings (cont.)

5. The Group is a party to legal and other proceedings, which are not insurance claims, including, among other things, claims made by customers, former customers, agents and various third parties in immaterial amounts and for a total amount of approximately NIS 43.65 million. The causes of action against the Group in these proceedings are different.

D. Complaints

Complaints are filed against the Group from time to time, including complaints to the Commissioner of the Capital Market, Insurance and Savings (hereinafter - the "Commissioner") in relation to policyholders' rights under insurance policies and/or the law. These complaints are handled on an ongoing basis by the Group's Public Complaints Department. The Commissioner's decisions with regard to these complaints, to the extent that a decision has been made in respect thereof, are sometimes issued as sweeping decisions relating to a group of policyholders. Before issuing a final version of his decisions, the Commissioner usually issues a draft decision.

Furthermore, as part of the Commissioner's inquiries with the group, following complaints and/or audits on his behalf, demands are made from time to time to receive various data regarding the Group's handling of insurance policies in the past and/or a demand to reimburse funds to groups of policyholders and/or other guidelines. In addition, the Commissioner has the power, among other things, to impose monetary sanctions on the Group in accordance with the data that was and/or will be transferred thereto following inquiries as described above.

In addition to the motions for approval of claims as class actions filed against the Group and the legal and other proceedings, there is a general exposure, which cannot be assessed and/or quantified, due to, among other things, the complexity of the services provided by the Group to its policyholders. The complexity of these services inevitably leads to interpretive claims and other claims due to information gaps between the Group and third parties to the insurance contracts in connection with a long list of commercial and regulatory terms. This exposure is reflected, among other things, in the areas of pension savings and long-term insurance, including health and long-term care insurance, in which the Group operates. Insurance policies in these areas of activity are assessed over many years in which policies, regulation and legislation change and new court rulings are issued. These changes are implemented by automated systems that undergo frequent changes and adjustments. The complexity of these changes and the application of the changes over many years lead to an increased operational exposure. In addition, allowing new interpretations for the provisions of insurance policies and long-term pension products sometimes affects the Group's future profits in respect of its existing portfolio, in addition to the exposure embodied in claims for compensation for customers in respect of past activity.

It is impossible to anticipate the types of claims that will be raised in this area or the exposure arising from these and other claims in connection with insurance contracts claims which are raised through, among other things, the procedural mechanism set forth in the Class Actions Law.

NOTE 7 - CONTINGENT LIABILITIES (cont.)

D. Complaints (cont.)

In addition, some of the Group's products have long terms and are particularly complex in light of the various legislative arrangements both in the field of product management and in the field of taxation, attribution of contributions, investment management, the policyholder's employment status, his contributions and more.

The Wage Protection Law, 1958 'mposes a liability on the Group's institutional entities, in accordance with the circumstances specified in the law, in respect of employers' debts to the institutional bodies, where such debts have not been repaid on time. The Group is in the process of improving the data on employers' debts and policyholders' rights, during the course of which lawsuits were filed against employers and the debts of other employers were rescheduled. Once this process is completed, the Group will complete the handling of employers' debts in accordance with the provisions of the law.

E. Summary table

The following table summarizes the amounts claimed in pending petitions to approve lawsuits as class actions, claims approved as class actions and other material claims against the Group, as noted by the plaintiffs in the statements of claim filed on their behalf. It is hereby clarified that the amounts claimed do not necessarily reflect the amounts of exposure assessed by the Group, since these are assessments on behalf of the plaintiffs which will be resolved as part of the legal proceedings. It is further clarified that the table below does not include proceedings that have been concluded, including proceedings that concluded after a compromise agreement was approved in respect thereof.

Type No. of
claims
Amount claimed in
NIS thousand
(unaudited)
Claims approved as a class actions:
A specific amount was attributed to the Company 6 1,074,743
The claim pertains to several companies and no
specific amount was attributed to the Company.
1 225,200
The amount of the claim was not specified 1 -
Pending petitions to approve lawsuits as class
actions:
A specific amount was attributed to the Company 26 4,161,302
The claim pertains to several companies and no
specific amount was attributed to the Company.
8 3,825,000
The amount of the claim was not specified 20 -
Other material claims:
A specific amount was attributed to the Company - -
The claim pertains to several companies and no
specific amount was attributed to the Company.
1 35,900
The amount of the claim was not specified - -
Claims and other requirements 32 43,613

The total provision amount in respect of class actions, legal proceedings and others, filed against the Group as specified above as of September 30, 2021 and December 31, 2020, amounted to approximately NIS 204,712 thousand (of which a total of approximately NIS 4,891 thousand is in respect of concluded class actions) and approximately NIS 185,444 thousand, respectively.

A. Changes in estimates and principal assumptions used to calculate the insurance reserves:

1. Effect of interest rate on pension reserves

A decrease (increase) in long-term interest rates may increase (decrease) the paid pension reserve and the supplementary retirement pension reserve is deferred due to the use of a lower (higher) discount rate, to the extent that a change in the discount rate is required due to changes in market interest rates.

In addition, the supplementary retirement pension reserve for deferred pensions is affected by future income expectations (using K factor), so that the decrease (increase) in interest rates may decrease (increase) the expected future income, and if according to the new projection it will be impossible to continue funding the provisions to the reserve, the Company will increase the reserve in order to reduce future provision amounts (or vice versa).

2. K factor values used by the Company

As of September 30 As of
December 31
2021 2020 2020
Unaudited Audited
%
In respect of guaranteed return insurance policies - - -
In respect of yield-dependent insurance policies 0.85 0.76 0.85

For further details regarding changes in the K factor for the reporting period and prior periods, please see Section 4 below.

3. Reserve in respect of liability adequacy test (LAT)

The Company tests the adequacy of the reserves for life insurance and LTC and where necessary, increases the reserves. Testing is performed according to the regulatory guidelines and on the basis of actuarial assumptions and a risk-free yield curve plus an illiquidity premium. To the extent that there are changes in these assumptions, the supplement required according to the test will change.

A decrease (increase) in the risk-free interest rate curve and/or in the rate of illiquidity premium will increase (decrease) the supplement for the reserves required according to the LAT test (to the extent that a supplement is required).

Regarding the retrospective application of Insurance Circular 2020-1-5, Amendment of the Provisions of the Consolidated Circular regarding Measurement of Liabilities - Liability Adequacy Test (LAT) (hereinafter – the "LAT Circular "- please see Note 2.DD to the Annual Financial Statements.

A. Changes in estimates and principal assumptions used to calculate the insurance reserves: (cont.)

3. Set forth below is the effect of the changes in the interest rate curve and the main changes described above on the insurance liabilities:

For the 9 months
ended September 30
For the 3 months ended
September 30
For the year ended
December 31
2021 2020 2021 2020 2020
Unaudited Audited
NIS million
Life insurance segment:
Effect of updating other assumptions on the supplementary pension
reserve and paid pensions
- - - - (12)
Effect of updating assumptions on the expense rates (16) 5 - - (54)
Change in the discount rate used in the calculation of the
supplementary retirement pension reserve and paid pensions.
(68) 40 (84) 33 25
Change in K value - (139) - (131) (261)
Total increase (decrease) in liabilities on retention in the life
insurance segment
(84) (94) (84) (98) (302)
Health insurance segment:
Effect of updating of assumptions on the cancellation rates:
LAT - - - - (24)
Other - - - - (43)
Effect of updating assumptions on the expense rates:
LAT (198) (46) - - (54)
Other 19 (17) - - (12)
Effect of updating assumptions on the mortality and morbidity rates:
LAT 293 - - - -
Other (121) - - - -
Change in reserve (LAT) following a change in the discount rate (63)(*) 179 (**) (117)(*) (11) 173(**)
Change in the LAT reserve following application of the illiquidity
premium circular
- (110) - - (110)
Total increase (decrease) in liabilities on retention in health
insurance segment
(70) 6 (117) (11) (70)
P&C insurance segment:
Change in discount rate - (2) - (12) 1
Effect of the discount rate applied to National Insurance allowances - (74) - (74) (74)
Total increase (decrease) in liabilities on retention in P&C
insurance segment
- (76) - (86) (73)
Total increase (decrease) in liabilities on retention before tax (154) (164) (201) (195) (445)
Total increase (decrease) in liabilities after tax (101) (108) (132) (128) (293)

(*) This effect includes excess fair value in respect of the investment in Ad 120 in the amount of NIS 120 million before tax; for further details, please see Note 1E.

(**) This effect includes the effect of classifying the excess value of assets from the life insurance segment to the health insurance segment in the amount of approximately NIS 121 million, with the addition of approximately NIS 47 million from excess value of other illiquid assets as a result of the amendment of the LAT Circular and the amendment of the Circular on Allocation of Illiquid Assets. For more information, please see Note 2DD(2) to the 2020 Annual Financial Statements.

  • B. On January 11, 2021, Midroog announced it is reiterating the rating of Series 3 and 4 bonds at Aa3.il, with a stable outlook. For further details, please see the Company's immediate report dated January 11, 2021 (Ref. No.: 2021-15-004746).
  • C. On January 20, 2021, Universal Motors Israel Ltd. (hereinafter "UMI"), a related party, purchased from a third party and as part of an off-floor transaction 12,478,168 ordinary Company shares in consideration for NIS 26 per share - for a total of approximately NIS 324.43 million, which constitute 4.9% of the Company's share capital. For additional details see the Company's immediate report dated January 20, 2021 (Ref. No. 2021-01-009007). On July 26, 2021, the Commissioner of the Capital Market, Insurance and Savings granted the ultimate shareholders of Universal Motors Israel Ltd. (hereinafter - "UMI") a permit to hold up to 15% of the means of control in the Company and the institutional entities under its control. As of September 30, 2021, UMI, the permit holders and Mr. Benjamin Gabbay who is the chairman of the Company's Board of Directors and also serves as co-CEO and most senior financial officer at UMI and is related to one of the permit holders - jointly hold approximately 4.98% of the Company's shares. For further details regarding the sale of the Company's shares, please see Note 9B.
  • D. Regarding the acquisition of Halman Aldubi and sale of the default pension funds, please see Notes 1D and 4A regarding the above business combinations.
  • E. Regarding the sale of the control stake in Ad 120, please see Note 1E above.
  • F. As to the Company's gaining control in Gama, please see Notes 1F and 4B above regarding business combinations.
  • G. On February 9, 2021, Ma'alot S&P reiterated The Company's and The Phoenix Insurance's rating at -ilAA and +ilAA, respectively. For further information, please see the Company's immediate report dated February 9, 2021 (Ref. No. 2021-01-016203).
  • H. In February 2021, the Company extended, by NIS 127,384 thousand, registered Series 4 bonds of NIS 1 par value each and NIS 222,616 thousand of NIS 1 par value each registered (Series 5) bonds, which were issued pursuant to the Company's shelf offering report dated February 3, 2021 (Ref. No. 2021-01-013684). The proceeds of the offering were used by the Company for its ongoing needs and those of its subsidiaries, including the acquisition of Halman Aldubi's entire share capital. On January 31, 2021, Midroog announced it was reiterating the rating at Aa3.il, with a stable outlook, for the extension. Also, on February 9, 2021, Maalot announced that it was reiterating the ilAA.il rating with a stable outlook.

  • I. In February 2021, the Company's Board of Directors approved the adoption of a voluntary reporting policy in English on the English-language MAYA website of the Tel Aviv Stock Exchange, beginning on the date of publication of the Company's annual Financial Statements for 2020. The adoption of the said policy is based, inter alia, on a notice published by the Israel Securities Authority on June 30, 2020 - "Notice to Companies: Voluntary Publication of Translations of Reports into English." For further details, please see the Company's immediate report dated February 25, 2021 (Ref. No. 2021-01-023287). The Company follows the said policy and on April 22, 2021, published its 2020 Periodic Report in English for the first time.
  • J. On March 24, 2021, the Company's Board of Directors approved a dividend distribution in the amount of NIS 380 million. The dividend per share of NIS 1 par value is NIS 1.49213. The record date for the distribution is April 5, 2021. The dividend will be paid on April 18, 2021.
  • K. In September 2020, the Company's Board of Directors approved a share buyback plan for the Company's shares for a period of one year, totaling up to NIS 100 million. As of the report publication date, the Company completed the share buyback plan at a total amount of NIS 100 million (3,983,092 shares of NIS 1 par value each). For further details, please see the Company's immediate reports dated October 1, 2020 and July 15, 2021 (Ref Nos.: 2020-01-112356 and 2021-01-053326, respectively). On August 24, 2021, the Company's Board of Directors approved an additional share buyback plan of Company shares, totaling up to NIS 100 million, for a period of one year. It should be noted that similarly to the buyback plan approved in September 2020, in the future some of the shares purchased as part of the share buyback plan may serve for the purpose of exercising the options awarded to officers and employees of the Company and subsidiaries.

L. On May 26, 2021, the Company's Board of Directors approved, after receiving the approval of Compensation Committee, to allocate the employees of the Company and its subsidiaries - some of whom are officers of the Company (including the Company's CEO) as well as some of the Company's service providers (hereinafter - the "Offerees") a total of up to 3,937,000 options, not listed for trading, offered at no cash monetary consideration (offered in consideration for work performed or service rendered to the Company by the Offerees) exercisable into up to 3,937,000 registered ordinary shares of NIS 1 par value each of the Company, out of the Company's reserved shares. Under the theoretical assumption of all allocatable options being exercised under this outline, immediately after exercise thereof and taking into account the issued and paid-up capital of the Company, the shares arising from the exercise of the options as of the Board of Directors' approval, shall constitute approximately 2.6% of the issued and paid-up capital of the Company and approximately 2.5% of its voting rights (and approximately 1.6% and 1.5%, respectively, fully diluted). In practice, no allotment will be made to the offerees who will realize the full stock options arising from them, but only shares in an amount that reflects the amount of the monetary benefit inherent in the options. In accordance with the Board of Directors' decision, out of the amount of 3,937,000 options offered to offerees a total of 88,000 options will be allotted to the Company's CEO. The fair value at the Award Date is calculated based on a appraisal received from an external appraiser who used the binomial model. The average value of one option was estimated at approximately NIS 3.2, and the total value of the options allotted was estimated at that date at approximately NIS 13 million (taking into account the attrition rate). The award of options to the Company's CEO was approved in an extraordinary annual general meeting of the Company on July 5, 2021.

For further details regarding the vesting terms and conditions, see Note 36B(2) to the Annual Financial Statements.

For more information, please see the immediate reports dated May 27, 2021, July 6, 2021 and July 8, 2021 (Ref. Nos. 2021-01-031390, 2021-01-048694 and 2021-01-050455, respectively).

M. In February 2016 and July 2017, The Phoenix Insurance (together with its wholly-owned subsidiaries) invested a cumulative amount of NIS 30 million in Riskified (hereinafter - "Riskified") (nostro and planholders). The Company re-evaluates the investment from time to time in accordance with an independent external valuation. As of December 31, 2020, the balance of the investment amounted to approximately NIS 160 million.

Following the listing of Riskified on NASDAQ in July 2021, the Company performed a valuation by an independent external appraiser as of June 30, 2021. Accordingly, the Company recorded a profit before tax of approximately NIS 76 million in the second quarter of 2021. The effect on the investment through the participant's assets is on the income from management fees; this effect is negligible.

M. (cont.)

As of the IPO date, the Company measures the investment in Riskified based on the share price including the Discount for Lack of Marketability (DLOM)). It should be clarified that Riskified shares are under lockup for a period of 180 days from the date of initial listing.

In the 9-month and 3-month periods ended September 30, 2021, the Company recorded a profit before tax of NIS 135 million and NIS 59 million, respectively. Subsequent to the report date and until its publication date, Riskified's share price fell significantly; as a result, a loss of approximately NIS 110 million before tax is expected. The said effects during the reporting period and thereafter are mainly in the property and casualty insurance segment. It should be noted that the share price may be highly volatile and there is no certainty of the loss or profit to be recorded by the Company in the future due to, inter alia, the lockup period. For further details, please see the immediate report dated August 1, 2021 (Ref. No. 2021-01-059863).

N. The Phoenix Mortgages (Gold) Ltd. - In February 2021, the Board of Directors of The Phoenix Insurance approved a new activity, which includes the establishment of a new company, The Phoenix Mortgages (Gold) Ltd. (hereinafter - "The Phoenix Mortgages"), which is owned by The Phoenix Insurance (51%) and a number of other partners holding different percentages of the remaining shares. The Phoenix Mortgages commenced operations at the end of the second quarter. This activity focuses on granting loans to people over 60 against a first lien on their apartment (reverse mortgage loan).

In respect of the said activity, the approval of the Capital Market, Insurance and Savings Authority was obtained in accordance with Regulation 33 to the Supervision of Financial Services Regulations (Provident Funds) (Investment Rules Applicable to Institutional Entities), 2012 (hereinafter: the "Holding Permit"). On November 7, 2021 an application was submitted to amend the Holding Permit in order to expand the activity such that it will also be possible to give mortgages that are not restricted to the terms of "reverse mortgages".

O. In August, The Phoenix Insurance issued - through The Phoenix Capital Raising - an Additional Tier 1 capital instrument; for further details, please see Note 6F.

NOTE 9 - SIGNIFICANT EVENTS AFTER BALANCE SHEET DATE

  • A. On November 29, 2021, the Company's Board of Directors approved an interim dividend distribution in the amount of NIS 200 million. The dividend per share of NIS 1 par value is NIS 0.79. The record date for the distribution is December 7, 2021.
  • B. On October 19, 2021, UMI sold, in an off-floor transaction, approximately 6.5 million ordinary shares of the Company to a third party, in consideration for NIS 37.6 per share for a total of approximately NIS 250 million. Subsequent to the sale, UMI holds 2.6% of the Company's share capital. For further details, please see the Company's immediate report dated October 19, 2021 (Ref. No. 2021-01-157485).
  • C. Regarding the transfer of Phoeniclass from The Phoenix Investments to The Phoenix Insurance, please see Note 1H.
  • D. On December 25, 2021, Midroog reiterated The Phoenix Insurance's rating at Aa1.il, the Aa2.il rating of subordinated bonds (hybrid Tier 3 capital) at Aa3.il, and the rating of the subordinated bonds (hybrid Tier 2 and Tier 2 capital instruments) at Aa3.il(hyb). For further details, please see the Company's immediate report dated November 25 ת2021 (Ref. No.: 2021-01-102049).
  • E. Subsequent to the reporting date and until shortly before the financial statements' publication date, there was a decline in the risk-free interest rate curve, which is expected to lead to an increase in liabilities in respect of insurance contracts. On the other hand, a netting effect is expected as a result of the rallies in capital markets during the period, which positively affect the nostro investment portfolio and the participating portfolio managed by the Company. For further details regarding sensitivity tests on interest rates relating to market risks, please see Note 40, sections 3.1 and 3.2 to the Annual Financial Statements.
  • F. Towards the end of the second quarter of 2021, the rate of morbidity began to increase (hereinafter - the "Fourth Surge"), following the penetration of the Delta strain of the Covid-19 and spread in Israel. During the third quarter of 2021, the fourth wave of Covid-19 infections started to recede, due to, among other things, the roll out of the booster vaccine. Towards the end of November 2021, a new variant of Covid-19 was discovered; the Omicron variant originated in South Africa. Following concerns of the new variant's spread, the Government imposed entry restrictions on non-residents into Israel, and the quarantine policy for returning travelers was tightened. As of the report publication date, to the best of the Company's knowledge, the Fourth Surge and/or the Omicron variant have had no effect on the Company's operations.

It is hereby clarified that the renewed spread of Covid-19 in Israel, including the Delta variant, the Omicron variant and/or other variants, and the guidance issued by the competent agencies in Israel and abroad in connection with tackling that spread, the imposition of various restrictions in connection with the virus and the period and conditions under which the Israeli economy will fully recover are not controlled by the Company, and there is uncertainty as to the direct and/or indirect effects of Covid-19 and the different variants that evolved therefrom on the different markets, and especially on the Israeli economy. Accordingly, the Company is unable to predict or estimate with any certainty the future effects of the renewed spread of Covid-19 and any variants that may evolve therefrom, if any, and/or the long-term effects on the Company's activity of Covid-19 outbreaks that have occurred so far.

G. In connection with class actions filed and developments in lawsuits after the balance sheet

date, please see Note 7 above. DETAILS OF ASSETS FOR ASSETS AND OTHER FINANCIAL INVESTMENTS

A. Details of other financial investments

As of September 30, 2021
Presented at
fair value
through
profit and
loss
Available
for-sale
Loans and
receivables
Total
Unaudited
NIS thousand
Liquid debt assets (A1) 208,855 7,349,261 - 7,558,116
Illiquid debt assets - - 12,176,583 12,176,583
Shares (A2) - 2,414,279 - 2,414,279
Other (A3) 553,089 3,265,721 - 3,818,810
Total 761,944 13,029,261 12,176,583 25,967,788
As of September 30, 2020
Presented at
fair value
through
profit and
loss
Available
for-sale
Loans and
receivables
Total
Unaudited
NIS thousand
Liquid debt assets (A1) 81,705 8,211,289 - 8,292,994
Illiquid debt assets - - 13,104,115 13,104,115
Shares (A2) 4,622 1,599,653 - 1,604,275
Other (A3) 378,477 2,350,200 - 2,728,677
Total 464,804 12,161,142 13,104,115 25,730,061
As of December 31, 2020
Presented at
fair value
through
profit and
loss
Available
for-sale
Loans and
receivables
Total
Audited
NIS thousand
Liquid debt assets (A1) 108,809 7,942,457 - 8,051,266
Illiquid debt assets - - 13,231,897 13,231,897
Shares (A2) 5,860 1,854,613 - 1,860,473
Other (A3) 604,573 2,595,491 - 3,200,064
Total 719,242 12,392,561 13,231,897 26,343,700

Details of assets for assets and other financial investments (cont.)

A1. Liquid debt assets

As of September 30, 2021
Carrying
amount
Amortized
cost
Unaudited
NIS thousand
Government bonds 4,287,593 4,253,534
Other debt assets:
Other non-convertible debt assets 3,095,061 2,780,730
Other convertible debt assets 175,462 172,995
Total liquid debt assets 7,558,116 7,207,259
Impairments carried to profit and loss (cumulative) 87,411
As of September 30, 2020
Carrying
amount
Amortized
cost
Unaudited
NIS thousand
Government bonds 5,125,721 4,999,049
Other debt assets:
Other non-convertible debt assets 3,129,336 2,992,229
Other convertible debt assets 37,937 46,868
Total liquid debt assets 8,292,994 8,038,146
Impairments carried to profit and loss (cumulative) 127,144
As of December 31, 2020
Carrying
amount
Amortized
cost
Audited
NIS thousand
Government bonds 4,974,270 4,817,279
Other debt assets:
Other non-convertible debt assets 3,008,147 2,597,370
Other convertible debt assets 68,849 49,863
Total liquid debt assets 8,051,266 7,464,512
Impairments carried to profit and loss (cumulative) 98,984

Details of assets for assets and other financial investments (cont.)

A2. Shares

As of September 30, 2021
Carrying
amount
Cost
Unaudited
NIS thousand
Liquid shares 2,124,331 1,500,951
Illiquid shares 289,948 246,580
Total shares 2,414,279 1,747,531
Impairments carried to profit and loss (cumulative) 191,804
As of September 30, 2020
Carrying
amount
Cost
Unaudited
NIS thousand
Liquid shares 1,328,160 1,131,636
Illiquid shares 276,115 155,399
Total shares 1,604,275 1,287,035
Impairments carried to profit and loss (cumulative) 293,369
As of December 31, 2020
Carrying
amount
Cost
Audited
NIS thousand
Liquid shares 1,545,485 1,177,687
Illiquid shares 314,988 185,520
Total shares 1,860,473 1,363,207
Impairments carried to profit and loss (cumulative) 213,115

Details of assets for assets and other financial investments (cont.)

A3. Other financial investments

As of September 30, 2021
Carrying
amount
Cost
Unaudited
NIS thousand
Total liquid financial investments 625,780 571,817
Total illiquid financial investments 3,193,030 2,404,894
Total other financial investments 3,818,810 2,976,711
Impairments carried to profit and loss (cumulative) 105,176
As of September 30, 2020
Carrying
amount
Unaudited
Cost
NIS thousand
Total liquid financial investments 481,934 444,540
Total illiquid financial investments 2,246,743 1,884,281
Total other financial investments 2,728,677 2,328,821
Impairments carried to profit and loss (cumulative) 112,841
As of December 31, 2020
Carrying
amount
Cost
Audited
NIS thousand
Total liquid financial investments 660,178 503,235
Total illiquid financial investments 2,539,886 1,880,737
Total other financial investments 3,200,064 2,383,972
Impairments carried to profit and loss (cumulative) 116,453

Part 3

Data from the Consolidated Interim Financial Statements Attributed to the Company As of September 30, 2021 (Unaudited)

Table of Contents

Page
Independent Auditors' Review Report
2
Condensed Interim Data on Financial Position 3
Condensed Interim Data about Profit and Loss
4
Condensed Interim Data about Comprehensive Income 5
Condensed Interim data about Changes in Equity
6-10
Condensed Interim data about Changes in Cash Flows
11-12
Additional Information regarding the Condensed Interim Separate Financial Information
.13-15

Kost Forer Gabbay & Kasierer Menachem Begin Road 144A, Tel Aviv 6492102

Tel. +972-3-6232525 Fax +972-3-5622555 ey.com

To the Shareholders of The Phoenix Holdings Ltd. Dear Sir/Madam,

Re: Special report to the review of the separate interim financial information in accordance with Regulation 38D of the Securities Regulations (Periodic and Immediate Reports), 1970

Introduction

We have reviewed the separate interim financial information disclosed in accordance with Regulation 38D to the Securities Regulations (Periodic and Immediate Reports), 1970 of The Phoenix Holdings Ltd. ("the Company") as of September 30, 2021 and for the nine and three months periods then ended. The Company's board of directors and management are responsible for the separate interim financial information. Our responsibility is to express a conclusion on the separate interim financial information for these interim periods based on our review.

We did not review the separate interim financial information taken from the interim financial information of investees, which the total investment in them, amounted to approximately NIS 1,870,341 thousand as of September 30, 2021 and the Company's share in of their earnings amounted to approximately NIS 61,170 thousand and NIS 25,366 thousand for the nine and three months periods then ended, respectively. The separate interim financial information of those companies was reviewed by other auditors, whose review reports have been furnished to us, and our conclusion, insofar as it relates to the financial information in respect of those companies, is based on the review reports of the other auditors.

Scope of Review

We conducted our review in accordance with Review Standard (Israel) 2410 of the Institute of Certified Public Accountants in Israel, "Review of Interim Financial Information Performed by the Independent Auditor of the Entity". A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted pursuant to Israeli GAAP and, as a result, does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

Conclusion

Based on our review and the review reports of other auditors, nothing has come to our attention that causes us to believe that the accompanying separate interim financial information is not prepared, in all material respects, in accordance with Regulation 38D to the Securities Regulations (Periodic and Immediate Reports), 1970.

Tel Aviv, November 29, 2021 Kost Forer Gabbay & Kasierer Certified Public Accountants

Condensed Separate Interim Financial Information of Financial Position as of September 30, 2021

As of
30.09.2021 30.09.2020 Dec. 31,
2020
Unaudited
NIS thousand
Assets
Investments in investees 8,899,165 6,967,003 7,861,266
Loans and capital notes to investees 700,238 1,192,212 1,192,107
Total non-current assets 9,599,403 8,159,215 9,053,373
Other financial investments (for further details, please see Note 2F) 942,580 26,763 22,986
Receivables and debit balances 3,281 987 14,482
Current tax assets - 1,163 1,159
Cash and cash equivalents 9,458 64,395 40,270
Total current assets 955,319 93,308 78,897
Total assets 10,554,722 8,252,523 9,132,270
Equity attributable to Company's shareholders
Share capital 310,215 309,951 309,951
Premium on shares and capital reserves 845,812 826,010 833,592
Treasury shares (99,769) - (26,411)
Capital reserves 1,117,973 700,952 913,036
Retained earnings 6,913,182 5,290,820 5,939,754
Total equity 9,087,413 7,127,733 7,969,922
Liabilities
Non-current liabilities - - -
Bonds 1,354,790 1,084,342 1,082,538
Current liabilities
Payables and credit balances 10,922 6,866 5,955
Liability in respect of deferred taxes 18,479 - 37,855
Bonds 78,252 33,582 36,000
Total current liabilities 112,519 40,448 79,810
Total liabilities 1,467,309 1,124,790 1,162,348
Total equity and liabilities 10,554,722 8,252,523 9,132,270

The attached additional information is an integral part of the Company's separate interim financial information.

Executive Vice President, CFO Chief Executive Officer Chairman of the Board of

Eli Schwartz Eyal Ben Simon Benjamin Gabbay

Directors

Date the financial statements were approved: November 29, 2021

Condensed Separate Interim Income Statement as of September 30, 2021

For the nine months
ended September 30
For the three months
ended September 30
For the year ended
December 31
2021 2020 2021 2020 2020
Unaudited Unaudited Audited
NIS thousand
Company's share in the profits of investees,
net of tax
1,298,049 532,840 378,304 256,891 1,210,661
Investment income, net and finance income 102,815 30,132 67,298 11,793 42,353
Income from management fees of investees 2,250 2,250 750 750 3,000
Total income 1,403,114 565,222 446,352 269,434 1,256,014
General and administrative expenses 15,811 6,987 6,459 4,142 8,164
Finance expenses 30,641 37,311 11,483 27,017 40,972
Total expenses 46,452 44,298 17,942 31,159 49,136
Profit before taxes on income 1,356,662 520,924 428,410 238,275 1,206,878
Taxes on income 4,896 - 4,896 - 37,855
Profit for the period attributed to the
Company's owners
1,351,766 520,924 423,514 238,275 1,169,023

Condensed Separate Interim Financial Information on Other Comprehensive Income as of September 30, 2021

For the nine months ended
September 30
For the three months ended
September 30
For the year
ended
December 31
2021 2020 2021 2020 2020
Unaudited Unaudited Audited
NIS thousand
Profit for the period 1,351,766 520,924 423,514 238,275 1,169,023
Other comprehensive income (loss):
Amounts that will be or that have
been reclassified to profit or loss
when specific conditions are met
Net change in fair value of financial
assets classified as available for sale,
carried to capital reserves
3,735 (2,880) 194 448 (1,307)
Losses, net from disposal of financial
assets classified as available for sale,
carried to the income statement
(4,382) 506 (3,374) (74) 585
Impairment (income) loss of financial
assets classified as available for sale,
carried to the income statement
- 937 - - 937
The Group's share in other
comprehensive income (loss) of
equity-accounted investees
206,116 (26,654) (15,941) 84,347 169,838
Total components of income
(loss) items, subsequently
reclassified to profit or loss
205,469 (28,091) (19,121) 84,721 170,053
Amounts that shall not be
subsequently reclassified to profit
or loss
The Group's share in other
comprehensive income of equity
accounted investees
- 1,248 - - 13,621
Other comprehensive income
(loss) for the period, net
205,469 (26,843) (19,121) 84,721 183,674
Total comprehensive income for the
period
1,557,235 494,081 404,393 322,996 1,352,697

Share
capital
Premium
and capital
reserves in
respect of
shares
Treasury
shares
Retained
earnings
Capital
reserve
from
transactions
with non
controlling
interests
Capital
reserve
from
transaction
with
controlling
shareholder
Capital
reserve
from
share
based
payment
Revaluatio
n reserve
Reserve
from
translation
differences
Capital
reserve in
respect of
available
for-sale
financial
assets
Total
equity
NIS thousand
Balance as of January 1, 2021
(audited)
309,951 833,592 (26,411) 5,939,754 (43,622) 11,000 44,943 114,614 (23,338) 809,439 7,969,922
Net profit
Other comprehensive income (loss)
-
-
-
-
-
-
1,351,766
-
-
-
-
-
-
-
-
-
-
(8,190)
-
213,659
1,351,766
205,469
Total comprehensive income (loss) - - - 1,351,766 - - - - (8,190) 213,659 1,557,235
Dividend - - - (380,000) - - - - - - (380,000)
Transfer from revaluation reserve in
respect of revaluation of property,
plant and equipment, at the
depreciation amount
- - - 1,662 - - - (1,662) - - -
Share-based payment 10,176 - - - - 6,922 - - - 17,098
Allocation of shares of a consolidated
subsidiary to minority interests
- - - - (3,484) - - - - - (3,484)
Acquisition
of treasury shares
- - (73,358) - - - - - - - (73,358)
Exercise of employee options 264 2,044 - - - - (2,308) - - - -
As of September 30, 2021 (unaudited) 310,215 845,812 (99,769) 6,913,182 (47,106) 11,000 49,557 112,952 (31,528) 1,023,098 9,087,413

Share
capital
Premium
and capital
reserves in
respect of
shares
Retained
earnings
Capital
reserve from
transactions
with non
controlling
interests
Capital
reserve from
transaction
with
controlling
shareholder
Capital
reserve
from
share
based
payment
Revaluation
reserve
Reserve
from
translation
differences
Capital
reserve in
respect of
available
for-sale
financial
assets
Total
equity
NIS thousand
Balance as of January 1, 2020 (audited) 309,951 830,437 4,768,261 (43,622) 11,000 40,047 103,463 (19,926) 635,974 6,635,585
Net profit - - 520,924 - - - - - - 520,924
Other comprehensive income (loss) - - - - - - 1,248 6,711 (34,802) (26,843)
Total comprehensive income (loss) - - 520,924 - - - 1,248 6,711 (34,802) 494,081
Transfer from revaluation reserve in respect of
revaluation of property, plant and equipment, at
the depreciation amount
- - 1,635 - - - (1,635) - - -
Share-based payment - (4,427) - - - 2,494 - - - (1,933)
As of September 30, 2020 (unaudited) 309,951 826,010 5,290,820 (43,622) 11,000 42,541 103,076 (13,215) 601,172 7,127,733

Share
capital
Premium and
capital
reserves in
respect of
shares
Treasury
shares
Retained
earnings
Capital
reserve from
transactions
with non
controlling
interests
Capital
reserve from
transaction
with
controlling
shareholder
Capital
reserve
from
share
based
payment
Revaluation
reserve
Reserve
from
translation
differences
Capital
reserve in
respect of
available
for-sale
financial
assets
Total
equity
NIS thousand
Balance on July 1, 2021 (unaudited) 310,059 839,186 (93,271) 6,489,114 (43,622) 11,000 48,194 113,506 (25,833) 1,036,524 8,684,857
Net profit - - - 423,514 - - - - - - 423,514
Other comprehensive income (loss) - - - - - - - - (5,695) (13,426) (19,121)
Total comprehensive income (loss) - - - 423,514 - - - - (5,695) (13,426) 404,393
Share-based payment - 5,538 - - - - 2,607 - - - 8,145
Allocation of shares of a
consolidated subsidiary to minority
interests
- - - - (3,484) - - - - (3,484)
Acquisition of treasury shares - - (6,498) - - - - - - - (6,498)
Transfer from revaluation reserve in
respect of revaluation of property,
plant and equipment, at the
depreciation amount
- - - 554 - - - (554) - - -
Dividend - - - - - - - - - - -
Exercise of employee options 156 1,088 - - - - (1,244) - - - -
As of September 30, 2021
(unaudited)
310,215 845,812 (99,769) 6,913,182 (47,106) 11,000 49,557 112,952 (31,528) 1,023,098 9,087,413

Share
capital
Premium
and capital
reserves in
respect of
shares
Retained
earnings
Capital
reserve from
transactions
with non
controlling
interests
Capital
reserve from
transaction
with
controlling
shareholder
Capital
reserve
from
share
based
payment
Revaluation
reserve
Reserve
from
translation
differences
Capital
reserve in
respect of
available
for-sale
financial
assets
Total
equity
NIS thousand
Balance on July 1, 2020 (unaudited) 309,951 823,281 5,052,000 (43,622) 11,000 41,623 103,621 (18,392) 521,628 6,801,090
Net profit - - 238,275 - - - - - - 238,275
Other comprehensive income - - - - - - - 5,177 79,544 84,721
Total comprehensive income - - 238,275 - - - - 5,177 79,544 322,996
Transfer from revaluation reserve in respect of
revaluation of property, plant and equipment, at
the depreciation amount
- - 545 - - - (545) - - -
Share-based payment - 2,729 - - - 918 - - - 3,647
As of September 30, 2020 (unaudited) 309,951 826,010 5,290,820 (43,622) 11,000 42,541 103,076 (13,215) 601,172 7,127,733

Share
capital
Premium and
capital
reserves in
respect of
shares
Treasury
shares
Retained
earnings
Capital
reserve from
transactions
with non
controlling
interests
Capital
reserve from
transaction
with
controlling
shareholder
Capital
reserve
from
share
based
payment
Revaluation
reserve
Reserve
from
translation
differences
Capital
reserve in
respect of
available
for-sale
financial
assets
Total
equity
NIS thousand
Balance as of January 1, 2020
(audited)
309,951 830,437 - 4,768,261 (43,622) 11,000 40,047 103,463 (19,926) 635,974 6,635,585
Net profit - - - 1,169,023 - - - - - - 1,169,023
Other comprehensive income (loss) - - - 290 - - - 13,331 (3,412) 173,465 183,674
Total comprehensive income (loss) - - - 1,169,313 - - - 13,331 (3,412) 173,465 1,352,697
Transfer from revaluation reserve in
respect of revaluation of property,
plant and equipment, at the
depreciation amount
- - - 2,180 - - - (2,180) - - -
Share-based payment - 3,155 - - - - 4,896 - - - 8,051
Acquisition of treasury shares - - (26,411) - - - - - - - (26,411)
Balance as of December 31, 2020
(audited)
309,951 833,592 (26,411) 5,939,754 (43,622) 11,000 44,943 114,614 (23,338) 809,439 7,969,922
(Phoenix
For the nine months
ended September 30
For the three months
ended September 30
For the year
ended
December 31
2021 2020 2021 2020 2020
Appendix Unaudited Unaudited Audited
NIS thousand
Cash flows from operating
activities
Profit 1,351,766 520,924 423,514 238,275 1,169,023
Adjustments required to present
cash flows for operating activities
(a) (1,373,323) (513,841) (439,129) (235,085) (1,163,853)
Net cash provided by (used in)
operating activities of the Company
(21,557) 7,083 (15,615) 3,190 5,170
Cash flows from investing
activities
Loans and capital notes repaid by
subsidiaries
70,505 12,000 3,505 12,000
Dividend from investees 763,000 - 225,000 - -
Investment in capital note of The
Phoenix Insurance
- (220,000) - - (220,000)
Acquisition of a subsidiary (*) (275,000) - - -
Loans and capital notes provided to
subsidiaries
(428,633) - (205,000) - -
Sales (acquisitions) of financial
investments by the Company, net
19,145 78,886 11,826 12,232 83,085
Net cash used in investing
activities
149,017 (129,114) 35,331 12,232 (124,915)
Cash flows for financing activities
Dividend paid to shareholders (380,000) - - - -
Share buyback by the Company (73,358) - (73,358) - (26,411)
Repayment of bonds
Issuance of bonds (less issuance
(53,371) (477,101) (53,371) (388,810) (477,101)
expenses) 348,457 585,433 - 367,922 585,433
Net cash provided by (used in)
financing activities
(158,272) 108,332 (59,869) - 81,921
Increase (decrease) in cash
and cash equivalents
(30,812) (13,699) (39,973) (5,466) (37,824)
Balance of cash and cash
equivalents at beginning of
period
40,270 78,094 49,431 69,861 78,094
Balance of cash and cash
equivalents at end of period
9,458 64,395 9,458 64,395 40,270

(*) For further details see Note 4A to the Consolidated Financial Statements

For the nine months
ended September 30
For the three months
ended September 30
For the year
ended
December 31
2021 2020 2021 2020 2020
Unaudited Audited
NIS thousand
Adjustments required to present
cash flows (for) from operating
(a) activities:
Items not involving cash flows:
Net (gains) losses on financial
investments
(77,326) 116 (75,374) (137) 1,346
Income and expenses not involving
cash flows:
Accrued interest and appreciation
(erosion) of bonds 19,418 10,674 7,748 10,891 11,289
Income (expenses) for income tax 4,896 - 4,896 - 37,859
Company's share in the profits (losses) of
investees, net
(1,298,048) (532,835) (378,303) (256,886) (1,210,661)
Changes in other balance sheet line
items, net:
Change in receivables and debit balances 3,051 10,532 9,772 13,529 (562)
Change in payables and credit balances 4,967 (4,632) (565) (2,248) (5,543)
Changes in loans to investees (12,064) 2,304 (3,409) (234) 2,419
Cash paid and received during the
period for:
Taxes paid, net (18,217) - (3,894) - -
Total cash flows for operating activities (1,373,323) (513,841) (439,129) (235,085) (1,163,853)
(b) Material non-cash activities:
Appreciation of available-for-sale assets
against a capital reserve 213,659 - (13,426) 79,544 173,465

NOTE 1 - GENERAL

The Interim Separate Financial Information is presented in accordance with Regulation 38D of the Securities Regulations (Periodic and Immediate Reports), 1970 and does not include all the information required under Regulation 9C and the Tenth Addendum to the Securities Regulation (Periodic and Immediate Reports), 1970, "Separate Financial Information of the Corporation". This separate financial information should be read in conjunction with the separate financial information as of the date and year ended December 31, 2020 and in conjunction with the condensed consolidated interim financial statements as of September 30, 2021 (hereinafter - the "Consolidated

Definitions

Financial Statements").

The "Company" - The Phoenix Holdings Ltd.
"Investee companies" - Consolidated companies and companies the Company's investment in
which is included, whether directly or indirectly, in the financial
statements based on the equity method.

NOTE 2: SIGNIFICANT EVENTS DURING THE REPORTING PERIOD

A. On January 27, 2021, the Company's Board of Directors approved a credit facility agreement for subsidiary The Phoenix Pension and Provident. The credit facility will be used by The Phoenix Pension and Provident according to its needs, for a total of up to NIS 100 million for a period of two years. The credit terms and conditions shall be identical, back to back, in respect of Series 5 Bonds issued by the Company. As of September 19, 2021, the credit facility was fully utilized. The principal will be repaid by six variable annual payments, which will be paid on May 1 in each of the years 2022 to 2024, on May 1, 2028 and May 1 in each of the years 2029 to 2030, with each of the first payments up to and including the third payment repaying 4% of the principal, and the fourth payment repaying 28% of the principal. The fifth and sixth payment will repay 30% of the principal. Interest on the outstanding balance of the credit amounts to be granted, from time to time, shall be paid in semi-annual installments on May 1 of each of the years 2021 to 2030 (inclusive), and on November 1 of each of the years 2020 to 2029 (inclusive).

In September 2021, the Company's Board of Directors approved an additional loan in the amount of NIS 105 million; the loan principal will bear an annual interest rate at the higher of the following: (1) the interest rate will be according to the provisions of Section 3(J) to the Income Tax Ordinance (New Version), 1961; or (2) if subsequent to the loan date, the Company will issue bonds - in accordance with the prescribed interest rate. Repayment of the loan, including the accrued interest, will be no later than September 19, 2030.

On August 11, the Board of Directors of The Phoenix Pension and Provident approved a dividend distribution in the amount of NIS 190 million. The dividend was paid on September 19, 2021.

B. On March 21, 2021 The Phoenix Agencies' Board of Directors approved a dividend distribution in the amount of NIS 138 million. The dividend was paid on April 11, 2021. In July 2021, the Board of Directors of The Phoenix Agencies distributed an additional dividend in the amount of NIS 35 million. The dividend was paid on July 22, 2021.

For these dividends, profit tax in the amount of NIS 19 million was paid.

C. On March 24, The Phoenix Insurance's Board of Directors approved a dividend distribution in the amount of NIS 200 million. The dividend was paid on April 11, 2021. On June 6, 2021, The Phoenix Insurance's Board of Directors approved another dividend distribution in the amount of NIS 200 million. The dividend was paid on April 7, 2021. These dividends are for 2020 profits.

  • D. On March 24, 2021, the Company's Board of Directors approved a dividend distribution in the amount of NIS 380 million. The dividend per share of NIS 1 par value is NIS 1.49213. The record date for the distribution is April 5, 2021. The dividend will be paid on April 18, 2021.
  • E. On April 28, 2021, a total of approximately NIS 67 million in capital notes issued by The Phoenix Investments to the Company was repaid.
  • On June 13, 2021, the Company invested in the Phoenix Investments an amount of NIS 130 million against the issue of a capital note. The capital notes, which are not linked to the CPI and do not bear interest, are repayable in 5 years.
  • F. Subsequent to Note 6F of the Consolidated Financial Statements, The Phoenix Capital Raising issued to the Company NIS 1.02 billion of the capital instrument in exchange for Additional Tier 1 capital notes previously issued to the Company by The Phoenix Insurance. As a result of the replacement of Additional Tier 1 capital notes, and in accordance with a substantial replacement of the debt instruments, The Phoenix Insurance recorded a loss arising from early redemption of NIS 45 million (before tax); on the other hand, the Company recorded, in its separate financial statements, a profit of NIS 45 million (before tax).
  • G. For other material events during the reporting period, please see Note 8 to the Consolidated Financial Statements.

NOTE 3 - SUBSEQUENT EVENTS

  • A. On November 29, 2021, the Company's Board of Directors approved the distribution of an interim dividend, in respect of the profits accrued during the reporting period, totaling NIS 200 million.
  • B. The dividend per share of NIS 1 par value is NIS 0.79. The record date for the distribution is December 7, 2021.
  • C. For further details regarding material subsequent events, please see Note 9 to the Consolidated Financial Statements.

November 29, 2021

To The Board of Directors of The Phoenix Holdings Ltd. (hereinafter: the "Company") Dear Madam/Sir,

Re: Shelf Prospectus of The Phoenix Holdings Ltd. (hereinafter - the "Shelf Prospectus") published on August 15, 2019

We hereby inform you that we agree to the inclusion (including by way of reference) of our reports outlined below in a shelf offering based on the Shelf Prospectus:

    1. The Review Report dated November 29, 2021 on the Condensed Consolidated Financial Information of The Phoenix Holdings Ltd. as of September 30, 2021 and for the six-month and nine-month periods then ended.
    1. Special report dated November 29, 2021 on the Standalone Interim Financial Information in accordance with Regulation 9C to the Securities Regulations (Periodic and Immediate Reports), 1970 of The Phoenix Holdings Ltd. of The Phoenix Holdings Ltd. as of September 30, 2021 and for the nine-month and three-month periods then ended.

Kost Forer Gabbay & Kasierer Certified Public Accountants

Part 4

Report and Statements regarding the Internal Controls over Financial Reporting and Disclosure

Quarterly Report on the Effectiveness of the Internal Control over Financial Reporting and Disclosure in accordance with Regulation 38C(a):

Management, under the supervision of the Board of Directors of The Phoenix Holdings Ltd. (hereinafter: the "Corporation") is responsible for establishing and maintaining adequate internal control over financial reporting and disclosure in the Corporation.

For this matter, the members of management are as follows:

    1. Eyal Ben Simon, CEO of the Company and The Phoenix Insurance.
    1. Eli Schwartz, Executive Vice President, Chief Financial Officer of the Company and The Phoenix Insurance.
    1. Daniel Cohen, Executive Vice President and Head of Long Term Savings and Life at The Phoenix Insurance
    1. Haggai Schreiber, Executive Vice President, Chief Investment Manager, CEO The Phoenix Investments Ltd.
    1. Dafna Shapira-Layla, Executive Vice President, Head of Health Insurance at The Phoenix Insurance.
    1. Keren Granit, Executive Vice President, Head of Claims System & Head of Customers' Division at The Phoenix Insurance.
    1. Moti Mor, Executive Vice President, Head of General Insurance at The Phoenix Insurance.
    1. Meni Neeman, Executive Vice President, Chief Legal Counsel and Corporate Secretary of the Company and The Phoenix Insurance.
    1. Michal Leshem, Executive Vice President, Chief Internal Auditor.
    1. Amit Netanel, Senior Vice President, Chief Risk Officer of the Company and The Phoenix Insurance.
    1. Ron Shvili, Executive Vice President of The Phoenix Insurance, Chief Technology, IT Systems and Innovation Officer of The Phoenix Insurance.
    1. Raanan Saad, Executive Vice President at The Phoenix Insurance, Head of The Phoenix SMART.
    1. Anat Cohen-Toledano, Executive Vice President at The Phoenix Insurance, Chief Actuary Property and Casualty, The Phoenix Insurance.
    1. Roman Reidman, Executive Vice President at The Phoenix Insurance, Chief Actuary Life and Health.
    1. Erez Orly, Executive Vice President, Head of Human Resources at The Phoenix Insurance.
    1. Orr Harush, Vice President, Chief Of Staff at The Phoenix Insurance.

The internal control over financial reporting and disclosure consists of the Corporation's existing controls and procedures that have been planned by the chief executive officer and the most senior financial officer or under their supervision, or by the equivalent acting officers, under the supervision of the Corporation's Board of Directors, designed to provide reasonable assurance about the reliability of financial reporting and the preparation of the financial statements in compliance with applicable laws, and ensure that all information that the Company is required to disclose in the financial statements its publishes pursuant to law is collected, processed, summarized and reported in a timely manner and according to the format prescribed by law.

Among other things, internal controls include controls and procedures planned to ensure that all information that the Corporation is required to disclose as aforesaid is collected and transferred to the Corporation's management, including the chief executive officer and the most senior financial officer, or the equivalent acting officers, in order to allow decision making on a timely basis with respect to the disclosure requirements.

Due to its inherent limitations, internal control over financial reporting and disclosure is not designed to provide absolute assurance that misstatements or omissions of information in the financial statements shall be prevented or detected.

The Phoenix Insurance Ltd., a subsidiary of the Corporation, is an institutional entity which is subject to the directives of the Commissioner of the Capital Market, Insurance and Savings in the Ministry of Finance regarding the assessment of the effectiveness of internal controls over financial reporting.

With respect to the internal control of the said subsidiary, the Corporation implements the following provisions:

Institutional Entities Circular 2009-9-10, "Management's Responsibility for Internal Controls over Financial Reporting"; Institutional Entities Circular 2010-9-6, "Management's Responsibility for internal control over financial reporting - Amendment"; Circular 2010-9-7, "internal control over financial reporting - Statements, Reports and Disclosures"; Circular 2012-9-5, "internal control over financial reporting - Statements, Reports, Disclosures and Management's Responsibility for internal control over financial reporting - Amendments"; and Circular 2015-9-15, "internal control over financial reporting - Statements, Reports, Disclosures and Management's Responsibility for internal control over financial reporting - Amendments".

In the quarterly report on the effectiveness of internal control over financial reporting and the disclosure attached to the quarterly report for the period ended June 30 2021 (hereinafter - the "Last Quarterly Internal Control Report"), the internal control was found to be effective.

As of the report date, the Board of Directors and management have not been informed of any event or matter that may alter the assessment of the effectiveness of internal control, as presented in the Most Recent Annual Report Over Internal Control.

As of the report date, based on the Most Recent Quarterly Report over Internal Control and based on information brought to the attention of management and the Board of Directors as stated above, the internal control is effective.

Certification

Statement of the Chief Executive Officer

I, Eyal Ben Simon, hereby certify that:

  • (1) I have reviewed quarterly report of The Phoenix Holdings Ltd. (hereinafter the "Corporation") for the third quarter of 2021 (hereinafter – the "Reports");
  • (2) To my knowledge, the Reports do not contain any misrepresentation of a material fact, or omit a representation of a material fact that is necessary in order for the representations included therein - under the circumstances in which such representations were included - to be misleading as to the reporting period;
  • (3) To my knowledge, the financial statements and other financial information included in the Reports fairly represent, in all material aspects, the Company's financial position, financial performance and cash flows of the Corporation as of the dates and for the periods covered by the Reports;
  • (4) I have disclosed to the independent auditor of the Corporation, the Board of Directors, and the Board of Directors' audit committee, based on my most recent evaluation of the internal control over financial reporting and disclosure, the following:
    • (a) All significant deficiencies and material weaknesses in the establishment or implementation of the internal controls over financial reporting and disclosure that may adversely affect, in a reasonable manner, the Corporation's ability to collect, process, summate or report financial information in a manner that may give rise to doubt as to the reliability of financial reporting and preparation of the financial statements in accordance with the provisions of the law; and -
    • (b) Any fraud, whether material or not, involving the chief executive officer or anyone directly reporting thereto or involving other employees who have a significant role in the internal control over financial reporting and disclosure;
  • (5) I, severally or jointly with others in the Corporation:
    • (a) I have established such controls and procedures, or ensured that such controls and procedures under my supervision be established and in place, designed to ensure that material information relating to the Corporation, including its consolidated companies as defined in the Securities Regulations (Preparation of Annual Financial Statements), 2010, is brought to my attention by others in the Corporation and the consolidated companies, particularly during the Reports' preparation period; and -
    • (b) I have established controls and procedures, or ensured that such controls and provisions under my supervision be established and in place, designed to ensure, in a reasonable manner, the reliability of financial reporting and preparation of financial statements in accordance with the provisions of the law, including in accordance with generally accepted accounting principles;
    • (c) I have not been informed of any event or matter that occurred in the period between the most recent report date (quarterly or periodic, as the case may be) and the date of this Report, which may change the conclusion of the Board of Directors and management regarding the effectiveness of internal controls over the corporation's financial reporting and disclosure.

Nothing in the foregoing shall detract from my responsibility or the responsibility of any other person, under any law.

November 29, 2021

Eyal Ben Simon, Chief Executive Officer

Certification

Statement of the Most Senior Financial Officer

I, Eli Schwartz, hereby certify that:

  • (1) I have reviewed interim financial statements and other financial information included in the interim report of The Phoenix Holdings Ltd. (hereinafter - the "Corporation") for the third quarter of 2021 (hereinafter – the "Reports" or "Interim Reports");
  • (2) To my knowledge, the interim financial statements and other financial information included in the Interim Reports do not contain any misrepresentation of a material fact, nor omit a representation of a material fact that is necessary in order for the representations included therein - under the circumstances in which such representations were included - to be misleading as to the reporting period;
  • (3) To my knowledge, the Interim Financial Statements and other financial information included in the Interim Reports present fairly, in all material aspects, the Company's financial position, financial performance and cash flows of the Corporation as of the dates and for the periods covered by the Reports;
  • (4) I have disclosed to the independent auditor of the Corporation, the Board of Directors, and the Board of Directors' audit committee, based on my most recent evaluation of the internal control over financial reporting and disclosure, the following:
    • (a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting and disclosure insofar as it relates to the Interim Financial Statements and other financial information included in the Interim Reports, that could reasonably adversely affect the Corporation's ability to collect, process, summarize or report financial information so as to cast doubt on the reliability of financial reporting and the preparation of the financial statements in accordance with law; and
    • (b) Any fraud, whether material or not, involving the chief executive officer or anyone directly reporting thereto or involving other employees who have a significant role in the internal control over financial reporting and disclosure;
  • (5) I, severally or jointly with others in the Corporation:
    • (a) I have established such controls and procedures, or ensured that such controls and procedures under my supervision be established and in place, designed to ensure that material information relating to the Corporation, including its consolidated companies as defined in the Securities Regulations (Preparation of Annual Financial Statements), 2010, is brought to my attention by others in the Corporation and the consolidated companies, particularly during the Reports' preparation period; and -
    • (b) I have established controls and procedures, or ensured that such controls and provisions under my supervision be established and in place, designed to ensure, in a reasonable manner, the reliability of financial reporting and preparation of financial statements in accordance with the provisions of the law, including in accordance with generally accepted accounting principles;
    • (c) I have not been informed of any event or matter that occurred in the period between the most recent report date (quarterly or periodic, as the case may be) and the date of this Report, which may change the conclusion of the Board of Directors and management regarding the effectiveness of internal controls over the corporation's financial reporting and disclosure.

Nothing in the foregoing shall detract from my responsibility or the responsibility of any other person, under any law.

November 29, 2021

Eli Schwartz, Executive Vice President, Chief Financial Officer

Part 5

Statements regarding Controls and Procedures over Financial Reporting and Disclosure of The Phoenix Insurance Company Ltd.

The Phoenix Insurance Company Ltd.

Certification

I, Eyal Ben Simon, hereby certify that:

    1. I have reviewed the quarterly report of The Phoenix Insurance Company Ltd. (hereinafter the "Company") for the quarter ended September 30 2021 (hereinafter - the "Report").
    1. To my knowledge, the Report does not contain any misrepresentation of a material fact, or omit a representation of a material fact, that is necessary in order for the representations included in it - under the circumstances in which such representations were included - to be misleading as to the reporting period.
    1. To my knowledge, the quarterly financial statements and other financial information included in the Report present fairly, in all material aspects, the Company's financial position, financial performance and changes in equity and cash flows as at the dates and for the periods covered by the report.
    1. I and others at the Company signing this certification are responsible for the establishment and implementation of controls and procedures regarding the Company's disclosure and internal control over financial reporting of the Company; and
    2. (A) We have established such controls and procedures, or caused such controls and procedures to be established under our oversight, with the aim of ensuring that material information about the Company and its consolidated companies is brought to our attention by others in the Company and these companies, especially during the preparation of the Report;
    3. (B) We have established such internal controls over the financial reporting or have overseen the establishment of such controls over financial reporting, with the aim of providing reasonable assurance as to the reliability of the financial reporting and that the financial statements have been prepared in accordance with the International Financial Reporting Standards (IFRS) and the directives of the Commissioner of the Capital Market, Insurance and Savings;
    4. (C) We have evaluated the effectiveness of the Company's disclosure controls and procedures and presented in the Report our conclusions regarding the effectiveness of the disclosure controls and procedures as of the end of the reporting period according to our evaluation; and
    5. (D) The Report discloses any change in the Company's internal control over financial reporting which occurred during the fourth quarter and has materially affected, or is reasonably expected to affect, the Company's internal control over financial reporting; and
    1. I and others at the Company signing this certification have disclosed to the joint independent auditors, the Board of Directors, and the Board of Directors' audit committee, based on our most recent evaluation of the internal control over financial reporting, the following:
    2. (A) All significant deficiencies and material weaknesses in the establishment or implementation of the internal control over financial reporting that may harm the Company's ability to record, process, summarize and report financial information; and
    3. (B) Any fraud, whether or not material, involving management or other employees who have a significant role in the Company's internal control over financial reporting.

Nothing in the foregoing shall detract from my responsibility or the responsibility of any other person, under any law.

November 29, 2021

Eyal Ben Simon, Chief Executive Officer

The Phoenix Insurance Company Ltd. Certification

I, Eli Schwartz, hereby certify that:

    1. I have reviewed the quarterly report of The Phoenix Insurance Company Ltd. (hereinafter the "Company") for the quarter ended September 30 2021 (hereinafter - the "Report").
    1. To my knowledge, the Report does not contain any misrepresentation of a material fact, or omit a representation of a material fact, that is necessary in order for the representations included in it - under the circumstances in which such representations were included - to be misleading as to the reporting period.
    1. To my knowledge, the quarterly financial statements and other financial information included in the Report present fairly, in all material aspects, the Company's financial position, financial performance and changes in equity and cash flows as at the dates and for the periods covered by the report.
    1. I and others at the Company signing this certification are responsible for the establishment and implementation of controls and procedures regarding the Company's disclosure and internal control over financial reporting1 of the Company; and
    2. (A) We have established such controls and procedures, or caused such controls and procedures to be established under our oversight, with the aim of ensuring that material information about the Company and its consolidated companies is brought to our attention by others in the Company and these companies, especially during the preparation of the Report;
    3. (B) We have established such internal controls over the financial reporting or have overseen the establishment of such controls over financial reporting, with the aim of providing reasonable assurance as to the reliability of the financial reporting and that the financial statements have been prepared in accordance with the International Financial Reporting Standards (IFRS) and the directives of the Commissioner of the Capital Market, Insurance and Savings;
    4. (C) We have evaluated the effectiveness of the Company's disclosure controls and procedures and presented in the Report our conclusions regarding the effectiveness of the disclosure controls and procedures as of the end of the reporting period according to our evaluation; and
    5. (D) The Report discloses any change in the Company's internal control over financial reporting which occurred during the fourth quarter and has materially affected, or is reasonably expected to affect, the Company's internal control over financial reporting; and
    1. I and others at the Company signing this certification have disclosed to the joint independent auditors, the Board of Directors, and the Board of Directors' audit committee, based on our most recent evaluation of the internal control over financial reporting, the following:
    2. (A) All significant deficiencies and material weaknesses in the establishment or implementation of the internal control over financial reporting that may harm the Company's ability to record, process, summarize and report financial information; and
    3. (B) Any fraud, whether or not material, involving management or other employees who have a significant role in the Company's internal control over financial reporting.

Nothing in the foregoing shall detract from my responsibility or the responsibility of any other person, under any law.

November 29, 2021

Eli Schwartz, Executive VP, Chief Financial Officer

1 As defined in the provisions of the institutional entities circular titled "Internal Control over Financial Reporting - Statements, Reports and Disclosures".

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