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TELSTRA GROUP LIMITED Interim / Quarterly Report 2021

Feb 10, 2021

65927_rns_2021-02-10_b4e36235-5aa4-44a8-a01b-496546446fcf.pdf

Interim / Quarterly Report

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11 February 2021

The Manager

Market Announcements Office Australian Securities Exchange 4[th] Floor, 20 Bridge Street SYDNEY NSW 2000

Office of the Company Secretary

Level 41 242 Exhibition Street MELBOURNE VIC 3000 AUSTRALIA

General Enquiries 03 8647 4838 Facsimile 03 9650 0989 [email protected]

Investor Relations Tel: 1800 880 679 [email protected]

ELECTRONIC LODGEMENT

Dear Sir or Madam

Telstra Corporation Limited - Financial results for the half-year ended 31 December 2020

In accordance with the Listing Rules, I enclose the following for immediate release to the market:

  1. Appendix 4D – Half-Year Report;

  2. Directors’ Report;

  3. Half-Year Results and Operations Review; and

  4. Half-Year Financial Report,

for the half-year ended 31 December 2020.

The enclosed documents comprise the information required by Listing Rule 4.2A and should be read in conjunction with Telstra’s Annual Financial Report for the financial year ended 30 June 2020 and any public disclosures made by Telstra in accordance with the continuous disclosure requirements of the Listing Rules and the Corporations Act 2001.

Telstra will conduct an analyst briefing on the half-year results from 9.15am AEDT and a media briefing from 11.00am AEDT. The briefings will be webcast live at https://www.telstra.com.au/aboutus/investors/financial-information/financial-results.

A transcript of the analyst briefing will be lodged with the ASX when available.

This announcement has been released simultaneously to the New Zealand Stock Exchange.

Authorised for lodgement by:

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Sue Laver

Company Secretary

Telstra Corporation Limited ACN 051 775 556 ABN 33 051 775 556

SECTION 1.

APPENDIX 4D (ASX LISTING RULE 4.2A.3)

HALF-YEAR REPORT 31 December 2020 Telstra Corporation Limited ABN 33 051 775 556

1. Results for announcement to the market

Telstra Group Half-year ended 31 Dec Half-year ended 31 Dec Half-year ended 31 Dec Half-year ended 31 Dec
2020 2019 Movement
$m $m $m %
Revenue (excluding finance income) from ordinary activities 10,984 12,164 (1,180) (9.7)
Other income 1,031 1,249 (218) (17.5)
Total income 12,015 13,413 (1,398) (10.4)
Finance income 29 108 (79) (73.1)
Profit for the period 1,125 1,150 (25) (2.2)
Profit for the period attributable to equity holders of Telstra Entity 1,098 1,139 (41) (3.6)
Profit from ordinary activities after tax attributable to equity holders of Telstra Entity 1,098 1,139 (41) (3.6)

2. Dividend information

Telstra Entity Amount
per share
Franked
amount
per share
cents cents
Interim ordinary dividend per share 5 5
Interim special dividend per share 3 3
Total interim dividend per share 8 8
Interim dividend dates
Record date 25 February 2021
Payment date 26 March 2021

Refer to note 4.1 to the half-year financial statements and the half-year Directors’ Report for other dividend-related disclosures.

3. Net tangible assets per security information

Telstra Group As at 31 Dec As at 31 Dec
2020 2019
cents cents
Net tangible assets per security 62.1 63.2

Net tangible assets are defined as the net assets of the Telstra Group less intangible assets and non-controlling interests. The net assets include both right-of-use assets and corresponding lease liabilities.

The number of Telstra shares on issue as at 31 December 2020 was 11,893 million shares (2019: 11,893 million).

Telstra Corporation Limited and controlled entities | 1

APPENDIX 4D (ASX LISTING RULE 4.2A.3) HALF-YEAR REPORT 31 December 2020 Telstra Corporation Limited ABN 33 051 775 556

4. Details of entities where control has been gained or lost during the period

Telstra Group Telstra Group Telstra Group % of equity held by
ultimate parent
% of equity held by
ultimate parent
As at
31 Dec
2020
30 Jun
2020
Name of entity Country of incorporation Date of control obtained or lost % %
Control gained
Telstra Energy (Holdings) Pty Ltd1 Australia 9 October 2020 100.0 -
Telstra Energy (Retail) Pty Ltd1 Australia 14 October 2020 100.0 -
Telstra Energy (Markets) Pty Ltd1 Australia 14 October 2020 100.0 -
Epicon IT Solutions Pty. Ltd.2 Australia 30 November 2020 100.0 -
Service Potential Pty Ltd2 Australia 30 November 2020 100.0 -
Epicon Software Pty Ltd2 Australia 30 November 2020 100.0 -
Control lost
Kloud Solutions (National) Pty Limited3 Australia 26 August 2020 - 100.0
MSC Mobility Pty Ltd3 Australia 26 August 2020 - 100.0
NSC Group Pty Limited3 Australia 26 August 2020 - 100.0
NSC Enterprise Solutions Pty Limited3 Australia 26 August 2020 - 100.0
Telstra iVision Pty Ltd3 Australia 3 September 2020 - 100.0
Pacnet Cable Group Limited4 Bermuda 1 November 2020 - 100.0
Pacnet Cable Group Networks Limited4 Bermuda 1 November 2020 - 100.0

1 During the period, these entities were incorporated.

2 During the period, these entities were acquired.

3 During the period, these entities were deregistered.

4 During the period, these entities were amalgamated into Pacnet Cable Limited.

A complete list of our controlled entities as at 30 June 2020 is available online at www.telstra.com.au/aboutus/investors/financialinformation/financial-results.

5. Details of investments in joint ventures

Telstra Group Telstra Group Telstra Group Ownership interest Ownership interest
As at
31 Dec
2020
30 Jun
2020
Name of entity Principal activities Principal place of business
/ country of incorporation
% %
Joint ventures
3GIS Pty Ltd Management of former 3GIS
Partnership (non-operating)
Australia 50.0 50.0
Telstra Ventures Fund II, L.P. Venture capital Guernsey 62.5 62.5
ProQuo Pty Ltd Digital marketplace for small
businesses
Australia 45.0 45.0
Reach Limited1 International connectivity services Bermuda 50.0 50.0

1 Balance date is 31 December.

Telstra Corporation Limited and controlled entities | 2

APPENDIX 4D (ASX LISTING RULE 4.2A.3) HALF-YEAR REPORT 31 December 2020 Telstra Corporation Limited ABN 33 051 775 556

6. Details of investments in associated entities

Telstra Group Telstra Group Telstra Group Ownership interest Ownership interest
As at
31 Dec
2020
30 Jun
2020
Name of entity Principal activities Principal place of business /
country of incorporation
% %
Associated entities
Asia Netcom Philippines Corporation1 Ownership of physical property Philippines 40.0 40.0
Australia-Japan Cable Holdings
Limited1
Network cable provider Bermuda 46.9 46.9
Dacom Crossing Corporation1 Network cable provider Korea 49.0 49.0
Digitel Crossing Inc.1 Telecommunication services Philippines 48.0 48.0
enepath (Group Holdings) Pte Ltd2 Trading turret and calling software
provider
Singapore - 28.1
Pivotal Labs Sydney Pty Ltd3 Software development Australia 20.0 20.0
Project Sunshine I Pty Ltd Holding entity of Sensis Pty Ltd
(directory services)
Australia 30.0 30.0
NXE Australia Pty Limited Pay television Australia 35.0 35.0
Pacific Carriage Holdings Limited1 Network cable provider Bermuda 25.0 25.0
Pacific Carriage Holdings Limited Inc.1 Network cable provider United States 25.0 25.0
Southern Cross Cables Holdings
Limited1
Network cable provider Bermuda 25.0 25.0
Telstra Super Pty Ltd Superannuation trustee Australia 100.0 100.0

1 Balance date is 31 December.

2 During the period, this entity was disposed.

3 Balance date is 31 January.

7. Dividend Reinvestment Plan

The Dividend Reinvestment Plan (DRP) continues to operate for the interim dividend for the financial year 2021. The election date for participation in the DRP is 26 February 2021.

Additional Appendix 4D disclosure requirements can be found in the notes in our half-year financial report, the half-year Directors’ Report and the Half-year results and operations review lodged with this document.

Telstra Corporation Limited and controlled entities | 3

DIRECTORS’ REPORT

In accordance with a resolution of the Board of Directors (the Board), the Directors present their report on the consolidated entity (Telstra Group) consisting of Telstra Corporation Limited (Telstra Entity) and the entities it controlled at the end of or during the halfyear ended 31 December 2020. Financial comparisons used in this report are of results for the half-year ended 31 December 2020 compared with the half-year ended 31 December 2019 for income statement analysis, and 31 December 2020 compared with 30 June 2020 for statement of financial position analysis.

Review and results of operations

Information on the operations and the results of those operations for the Telstra Group during the half-year is set out on pages 1 to 11 of the half-year results and operations review accompanying this Directors’ Report.

Auditors’ Independence Declaration

A copy of the Auditor’s Independence Declaration is on page 2 and forms part of this report.

Rounding of amounts

The Telstra Entity is a company of the kind referred to in the Australian Securities and Investments Commission Corporations (Rounding in Financial/Directors’ Reports) Instrument 2016/191, dated 24 March 2016 and issued pursuant to section 341(1) of the Corporations Act 2001 . As a result, amounts in this report and the accompanying financial report have been rounded to the nearest million dollars ($m), except where otherwise indicated.

This report is made on 11 February 2021 in accordance with a resolution of the Directors.

Dividends

We have updated our Capital Management Framework consistent with the outlook for capex provided at the November 2020 Investor Day. Principle 3 now states: ‘Target capex/sales ratio of around 12 per cent, excluding spectrum, from FY23’.

Since the end of the half-year, the Directors resolved to pay an interim dividend for the financial year 2021 of 8 cents per ordinary share, comprising an interim ordinary dividend of 5 cents and an interim special dividend of 3 cents. The interim dividend will be fully franked at a tax rate of 30 per cent. The record date for the interim dividend will be 25 February 2021, with payment being made on 26 March 2021. From 24 February 2021, shares will trade excluding entitlement to the dividend.

Our final dividend for the financial year ended 30 June 2020 of 8 cents per ordinary share ($951 million), comprising a final ordinary dividend of 5 cents and a final special dividend of 3 cents, was paid during the half-year ended 31 December 2020. This dividend was fully franked at a tax rate of 30 per cent. The final dividend had a record date of 27 August 2020 and payment was made on 24 September 2020.

The Dividend Reinvestment Plan (DRP) will continue to operate for the interim dividend in the financial year 2021. The election date for participation in the DRP is 26 February 2021.

Directors

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John P Mullen Chairman 11 February 2021

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Andrew R Penn

Chief Executive Officer and Managing Director 11 February 2021

Directors who held office during the half-year ended 31 December 2020 and until the date of this report were:

Director Period of directorships
John P Mullen Chairman since 2016,
Director since 2008
Andrew R Penn Chief Executive Officer and
Managing Director since 2015
Eelco Block Director since 2019
Roy H Chestnutt Director since 2018
Craig W Dunn Director since 2016
Peter R Hearl Director since 2014
Bridget Loudon Director since 14 August 2020
Elana Rubin Director since 14 February
2020
Nora L Scheinkestel Director since 2010
Margaret L Seale Director since 2012
Niek Jan van Damme Director since 2018

Telstra Corporation Limited and controlled entities | 1

8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001

Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au

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Auditor’s Independence Declaration to the Directors of Telstra Corporation Limited

As lead auditor for the review of the half-year financial report of Telstra Corporation Limited for the half-year ended 31 December 2020, I declare to the best of my knowledge and belief, there have been:

a) no contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the review; and b) no contraventions of any applicable code of professional conduct in relation to the review.

This declaration is in respect of Telstra Corporation Limited and the entities it controlled during the financial period.

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Ernst & Young

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Andrew Price Partner 11 February 2021

A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation

Half year results and operations review

Half ear results and o erations review y p

Summary financial results 1H21 1H20 Change
$m $m %
Revenue(excludingfinance income) 10,984 12,164 (9.7)
Total income(excludingfinance income) 12,015 13,413 (10.4)
Operatingexpenses 7,943 8,638 (8.0)
Share of netprofit/(loss)from equityaccounted entities (2) (2) n/m
EBITDA 4,070 4,773 (14.7)
Depreciation and amortisation 2,429 2,722 (10.8)
EBIT 1,641 2,051 (20.0)
Net finance costs 307 375 (18.1)
Income tax expense 209 526 (60.3)
Profit for theperiod 1,125 1,150 (2.2)
Profit attributable to equityholders of Telstra 1,098 1,139 (3.6)
Capex1 1,421 1,366 4.0
Free cashflow 2,666 1,520 75.4
Earningsper share(cents) 9.2 9.6 (4.2)
  1. Capex is defined as additions to property, plant and equipment and intangible assets including capital lease additions, excluding expenditure on spectrum, measured on an accrued basis. Capex excludes externally funded capex.

Reported results

Telstra delivered 1H21 results showing the business building momentum towards growth in its underlying business. On a reported basis, total income declined by 10.4 per cent, EBITDA declined by 14.7 per cent and NPAT declined by 2.2 per cent. Underlying EBITDA declined by 14.2 per cent on a guidance basis with the two largest contributors to the decline being the estimated impact from the in-year nbn headwind of $370 million and estimated $170 million impact from COVID-19. Excluding these impacts, underlying EBITDA was broadly flat compared with 1H20. Income tax expense declined 60.3 per cent on a low effective tax rate associated with M&A and asset sales transactions as existing capital losses were used to offset capital gains. Excluding these oneoff impacts, our underlying effective tax rate was close to the statutory rate.

The execution of our T22 strategy continues with more than 80 per cent of the measures used to monitor progress against now delivered or on track for delivery. We reduced underlying fixed costs by $201 million or 6.6 per cent bringing the total underlying fixed cost reductions to around $2.0 billion since FY16 and have now increased our FY22 cost out target from $2.5 billion to $2.7 billion. We exceeded our $2 billion asset monetisation target with proceeds going towards strengthening our balance sheet, and also announced a corporate restructure which will maximise optionality and provide greater flexibility to monetise our passive infrastructure assets, including our towers.

Our multi-brand strategy continued to deliver mobile SIO growth as we added 80,000 retail postpaid handheld mobile services including 22,000 from Belong, 46,000 retail prepaid handheld unique users, and 163,000 Wholesale services in the half. We continue to extend our 5G leadership with more than 50 per cent of the population now covered by our 5G footprint and we will reach more than 75 per cent of the population by the end of June 2021. Today we have around 1,000,000 5G devices on our network.

The Telstra Board resolved to pay a fully franked interim dividend of 8 cents per share, comprising an interim ordinary dividend of 5 cents and an interim special dividend of 3 cents. The Board also expects to pay a fully franked final dividend of 8 cents per share, bringing the total dividend for FY21 to 16 cents per share[1] . Guidance was revised for total income ($23.2b-$25.1b to $22.6b-$23.2b), underlying EBITDA ($6.5b-$7.0b to $6.6b-$6.9b) and free cashflow after operating lease payments ($2.8b-$3.3b to $3.3b-$3.7b).

Other information

Consistent with information presented for internal management reporting purposes, the result of each segment is measured based on its EBITDA contribution which differs from our statutory EBITDA. Refer to Note 2.1.1 in the Financial Report for further detail.

First half performance against our FY21 Executive Variable Remuneration Plan (EVP) metrics is included on page 11. For additional detail on these EVP metrics and targets, refer to pages 73-75 of our 2020 Annual Report available at - https://www.telstra.com.au/aboutus/investors/financial information/reports

Commentary reflects statutory and management accounts reporting.

1 Any return is subject to no unexpected material events, Board discretion having regard to financial and market conditions and maintenance of financial strength and flexibility consistent with Telstra’s capital management framework.

Telstra 2021 half year results | 1

Half year results and operations review

Results on a guidance basis1 Results on a guidance basis1 1H21 1H21 FY21 Guidance FY21 Guidance FY21 Guidance
Total income $11.8b $22.6b to $23.2b
UnderlyingEBITDA $3.3b $6.6b to $6.9b
Net one-off nbn DA receiptslessnbn net cost to connect $0.5b $0.7b to $1.0b
Capex $1.4b $2.8b to $3.2b
Free cashflowafteroperatinglease payments $1.9b $3.3b to $3.7b
Guidance versus reported results1 1H21 1H21 1H21 1H20
Reported
results $m
Adjustments
$m
Guidance
basis $m
Guidance
basis $m
Total income 12,015 (207) 11,808 13,414
UnderlyingEBITDA 4,070 (746) 3,324 3,875
Free cashflow 2,666 (773) 1,893 1,005
  1. This guidance assumes no impairments in and to investments or non-current tangible and intangible assets, and excludes any proceeds on the sale of businesses, mergers and acquisitions and purchase of spectrum, and excludes the impacts of Pitt St exchange sale and leaseback. The guidance is based on management best estimates of nbn impacts including input from the nbn Corporate Plan currently published at time of issue of this guidance. Total income excludes finance income. Underlying EBITDA excludes net one-off nbn DA receipts less nbn net cost to connect, one-off restructuring costs and guidance adjustments but includes depreciation of mobile lease right-of-use assets. Capex is measured on an accrued basis and excludes spectrum and guidance adjustments, externally funded capex and capitalised leases. Free cashflow defined as ‘operating cash flows’ less ‘investing cash flows’ less ‘payments for operating lease liabilities’, and excludes spectrum and guidance adjustments. Refer to the Guidance versus reported results schedule. The adjustments within the tables in this schedule have been reviewed by our auditors.

We have updated our Capital Management Framework consistent with the outlook for capex provided at the November 2020 Investor Day. Principle 3 now states: ‘Target capex/sales ratio of ~12 per cent, excluding spectrum, from FY23’.

On 11 February 2021, the Directors of Telstra Corporation Limited resolved to pay a fully franked interim dividend of 8 cents per share, comprising an interim ordinary dividend of 5 cents and an interim special dividend of 3 cents. Shares will trade excluding entitlement to the interim dividend from 24 February 2021 with payment to be made on 26 March 2021.

The interim ordinary dividend represents a 125 per cent payout ratio on 1H21 underlying earnings[1] while the interim special dividend represents a 97 per cent payout ratio of 1H21 net one-off nbn receipts[2] .

The Board is prepared to temporarily exceed our capital management framework principle of paying an ordinary dividend of 70 to 90 per cent of underlying earnings to maintain the dividend at its current level. The Board considers the following factors in determining whether to do so – (1) our ambition of underlying EBITDA of $7.5 billion to $8.5 billion from FY23 onwards is achievable; (2) full year free cash flow dividend payout ratio remains supportive and we retain a strong financial position; and (3) if there are other factors that would make the payment of the dividend at that level imprudent.

Our 1H21 underlying earnings were $494 million while net one-off nbn receipts were $364 million compared with underlying earnings of $727 million and net one-off nbn receipts of $552 million in 1H20.

  1. “underlying earnings” is defined as net profit after tax from continuing operations excluding net one-off nbn receipts (as defined in footnote 2), one-off restructuring costs and guidance adjustments (as defined in footnote 3).

  2. “net one-off nbn receipts” is defined as net nbn one off Definitive Agreement receipts (consisting of PSAA, Infrastructure Ownership and Retraining) less nbn net cost to connect less tax.

  3. Guidance adjustments include impairments in and to investments or non-current tangible and intangible assets, proceeds on the sale of businesses, mergers and acquisitions and purchase of spectrum.

Segment performance

We report segment information on the same basis as our internal management reporting structure as at reporting date. Segment comparatives reflect organisational changes that have occurred since the prior reporting period to present a like-for-like view.

Segment total income

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----- Start of picture text -----

1H21 1H20
Telstra Consumer and
11% Small Business 11%
7% Telstra Enterprise 8%
0% 0%
Networks and IT
53% 53%
All Other
29% 28%
Telstra InfraCo ex
internal access charges
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Telstra 2021 half year results | 2

Half year results and operations review

Total external income 1H21 1H20 Change
$m $m %
Telstra Consumerand Small Business 6,353 7,141 (11.0)
TelstraEnterprise 3,468 3,773 (8.1)
Networks andIT 11 12 (8.3)
AllOther 827 998 (17.1)
TelstraInfraCoincludinginternalaccess charges 2,042 2,334 (12.5)
Internalaccess charges (686) (845) 18.8
Total 12,015 13,413 (10.4)

Telstra Consumer and Small Business

Telstra Consumer and Small Business provides telecommunication products, services and solutions across mobiles, fixed and mobile broadband, telephony and Pay TV/IPTV and digital content to consumer and small business customers in Australia.

Income for Telstra Consumer and Small Business decreased by 11.0 per cent to $6,352 million impacted by a 7.5 per cent decline across fixed products including a 44.8 per cent decline in on-net revenue due to nbn migration and a 14.0 per cent decline in mobility revenue largely due to lower hardware revenue.

Telstra Enterprise

Telstra Enterprise is responsible for sales and contract management for large business, government and global carrier customers in Australia and globally. It also provides product management for advanced technology solutions and services, including data and connectivity and NAS products such as managed network, unified communications, cloud, industry solutions and integrated services.

Income for Telstra Enterprise decreased by 8.1 per cent to $3,468 million impacted by a 6.4 per cent decline across fixed products including a 7.2 per cent decline in data and connectivity income as the decrease in copper services was not fully offset by nbn service growth, and a 14.1 per cent decline in calling applications revenue attributable to declines in ISDN, inbound and fixed line calling products.

Networks and IT

Networks and IT is responsible for the overall planning, design, engineering architecture and construction of Telstra networks, technology and information technology solutions. It primarily supports the revenue generating activities of other segments. Networks and IT income decreased by 8.3 per cent to $11 million.

Telstra InfraCo

Telstra InfraCo is a standalone infrastructure business unit within Telstra. It is responsible for key network assets including data centres and exchanges, our fibre network (including mobile backhaul), mobile towers, international subsea cables, poles, ducts and pipes.

Telstra InfraCo income excluding internal access charges decreased by 8.9 per cent to $1,356 million due to expected declines from Telstra Wholesale legacy fixed products and commercial works for NBN Co. This was partly offset by increased recurring nbn DA receipts in line with the progress of the nbn[TM] network rollout and receipts for access to passive infrastructure, and an increase in wholesale mobility. Including internal access charges, income decreased by 12.5 per cent to $2,042 million.

All Other

Certain items of income and expense relating to multiple reportable segments are recorded by our corporate areas and included in the All Other category. This category also includes Product and Technology Group, Global Business Services (GBS) and Telstra Health. Income decreased by 17.1 per cent mainly due to declines in Per Subscriber Address Amount (PSAA) receipts and ISA ownership receipts in line with the progress of the nbn[TM] network rollout.

Product performance

Product income breakdown

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----- Start of picture text -----

1H21 Mobile 1H20
3% Fixed - C&SB 8% 1%
4% [6%] 3%
Fixed - Enterprise
6% 6%
39% Fixed - Wholesale 40%
6% 7%
Global
Recurring nbn DA
16% One-off nbn DA and 15%
connection
Other
20% 20%
----- End of picture text -----

Telstra 2021 half year results | 3

Half year results and operations review

Product income 1H21 1H21 1H20 1H20 Change Change
$m $m %
Mobile 4,710 5,355 (12.0)
Fixed–C&SB 2,426 2,623 (7.5)
Fixed– Enterprise 1,852 1,978 (6.4)
Fixed– Wholesale 770 952 (19.1)
Global 755 846 (10.8)
Recurringnbn DA 452 432 4.6
One-off nbn DA& connection 658 1,039 (36.7)
Other 392 188 n/m
Total 12,015 13,413 (10.4)
EBITDA contribution margins1 1H21 % 2H20 % 1H20 % FY20 %
Mobile 37.0 33.7 34.9 34.3
Fixed – C&SB 6.4 7.4 14.7 11.2
Fixed – Enterprise 23.2 28.1 27.8 28.0
Fixed – Wholesale 48.4 50.7 45.3 47.9
Global 21.7 22.3 21.4 21.9
Recurring nbn DA 94.7 93.9 93.8 93.8
Net one-off nbn DA less nbn net cost to connect 79.0 77.5 75.8 76.6
  1. The data in this table includes adjustments to historic numbers to reflect changes in product hierarchy.

On a reported basis, total income (excluding finance income) declined by 10.4 per cent to $12,015 million. On a guidance basis, total income (excluding finance income) was $11,808 million. Competitive pressure, legacy product and service declines, and the nbn[TM] network rollout continued to negatively impact income. International roaming revenue loss due to international travel restrictions and customer initiatives in response to COVID-19 also contributed to a decline in revenue. The decline has been partly offset by positive signs in mobile with continued growth in customer services and an increase in postpaid Transacting Minimum Monthly Commitment (TMMC).

More detail on each of the products are outlined below on a reported basis unless otherwise stated, presented in accordance with our new product reporting framework which was announced to the market on 13 January 2021. The restated product reporting framework is the result of a review to drive simplicity and better alignment with how we go to market, our T22 strategy and our financial ambitions.

Mobile

Mobile income declined by 12.0 per cent to $4,710 million largely due to lower hardware volumes (-$500 million) and international roaming declines (~-$150 million). Retail services in operation (SIO) increased by 254,000 in the half bringing the total to 19.0 million. We now have 8.6 million postpaid handheld retail SIOs, an increase of 80,000 in the half including 22,000 from Belong.

Postpaid handheld revenue decreased by 6.2 per cent to $2,352 million as net adds were offset by an 8.6 per cent ARPU decline from $50.31 to $45.99. Excluding the international roaming decline, ARPU decreased by 3.2 per cent as a $3+ TMMC improvement in 1H21 compared with 1H20 and pricing changes were offset by out of bundle revenue decline, accounting for new plans which allocate more revenue to hardware, and dilution from Belong customer mix.

Prepaid handheld revenue increased by 4.1 per cent to $404 million as unique users increased by 82,000 over the past 12 months (46,000 increase in the half). ARPU increased from $19.20 to $20.89 and the average voucher size stabilised.

Mobile broadband revenue decreased by 2.8 per cent to $316 million as an increase in ARPU was offset by a 119,000 reduction in SIOs over the past 12 months (97,000 decline in the half) including a reduction in prepaid customer services. Revenue stabilised from 2H20 to 1H21 as more people worked and studied from home.

Internet of Things (IoT) and other revenue increased by 2.4 per cent to $127 million while increasing SIOs by 456,000 in the half. Growth in carriage was offset by managed services decline.

Wholesale revenue increased 22.1 per cent to $127 million. Wholesale SIOs increased by 163,000 in the half bringing the total to 1.7 million as Mobile Virtual Network Operators (MVNO) plans on the Telstra mobile network continued to rise in popularity.

Hardware, interconnect and other revenue decreased by 27.4 per cent to $1,384 million largely due to lower handset sales.

Mobile EBITDA contribution margin increased by 2.1 percentage points to 37.0 per cent largely due to lower hardware revenue which is lower percentage margin than mobile services revenue.

Telstra 2021 half year results | 4

Half year results and operations review

Fixed – Consumer and Small Business (C&SB)

Fixed – C&SB income declined by 7.5 per cent to $2,426 million impacted by nbn migration along with declines in legacy voice and Foxtel from Telstra. C&SB bundles and standalone data SIOs declined by 53,000 including 11,000 additions from Belong in the half, bringing the total to 3,656,000.

We continue to lead the nbn market with a total of 3.4 million nbn connections, an increase of 196,000 in the half. Our nbn market share is now 46 per cent (excluding satellite) with the migration to nbn now almost 90 per cent complete. The Telstra Smart Modem is now being utilised by 79 per cent of our fixed data consumer base, providing a better experience on the nbn with strong Wi-Fi connectivity and mobile back up.

On-net fixed revenue, which is revenue from services on the Telstra network, decreased by 44.8 per cent to $462 million while off-net fixed revenue, which is revenue from services for which we are a reseller, increased by 18.2 per cent to $1,470 million as customers continue to migrate on to the nbn[TM] network.

Consumer content and services revenue declined by 10.2 per cent to $342 million due to lower Foxtel from Telstra SIOs despite growth in gaming.

Business apps and services revenue declined by 5.1 per cent to $94 million due to legacy product decline partly offset by growth in IP voice and video calling, and professional services .

Interconnect, payphones and E000 revenue declined by 6.5 per cent to $58 million mainly due to ongoing payphone usage and inbound calling services decline.

Fixed – C&SB EBITDA contribution margin declined by 8.3 percentage points to 6.4 per cent due to high margin revenue reduction and growing network payments to NBN Co, partly offset by fixed cost reduction.

Fixed – Enterprise

Fixed – Enterprise income decreased by 6.4 per cent to $1,852 million reflecting declines in data and connectivity income and NAS income.

Data and connectivity income declined by 7.2 per cent to $563 million. While the fibre SIO base has been retained, the copper SIO decline was not fully offset by nbn SIO growth.

NAS income decreased by 6.0 per cent to $1,289 million due to a decline in legacy calling applications including ISDN, and fewer lower margin equipment sales.

Within NAS, calling applications revenue declined by 14.1 per cent to $366 million due to ISDN, inbound and fixed line calling products. This was partly offset by growth in unified communications and collaboration product growth.

Managed services revenue increased by 6.5 per cent to $328 million as more network customers attached cyber security services and from growth in cloud based applications.

Professional services revenue decreased by 5.2 per cent to $181 million due to the completion of large strategic contracts, partly offset by growth in professional services relating to mobile and IoT.

Cloud applications revenue increased by 6.7 per cent to $127 million from partner cloud products including AWS and Microsoft, enabling attachment to managed services.

Equipment sales revenue declined by 19.1 per cent to $157 million from a general deferral of hardware spend due to market conditions resulting from COVID-19 and a shift to cloud based technologies.

Fixed – Enterprise EBITDA contribution margin declined by 4.6 percentage points to 23.2 per cent. Data and connectivity EBITDA contribution margin declined by 5.7 percentage points to 58.6 per cent reflecting reduced revenue on a constant cost base. NAS EBITDA contribution margin declined by 3.9 percentage points to 7.8 per cent due to reductions in higher margin legacy calling applications and professional services, announced pause on labour reductions, and one-off costs, partly offset by growth in managed services and cloud applications.

Fixed – Wholesale

Fixed – Wholesale income declined by 19.1 per cent to $770 million impacted by ongoing migration to the nbn, partly offset by growth in ongoing products including Telstra fibre.

Data and connectivity revenue decreased by 6.4 per cent to $176 million reflecting an ongoing SIO reduction in enterprise grade copper products and price competition in wideband fibre products.

Legacy calling and fixed revenue declined by 34.4 per cent to $225 million due to the continued legacy fixed product SIO decline as the nbn migration continues.

Commercial and recoverable works revenue declined by 12.4 per cent to $369 million as the nbn[TM] network rollout nears completion.

Fixed – Wholesale EBITDA contribution margin increased by 3.1 percentage points to 48.4 per cent due to strong cost out performance despite a decline in revenue.

Global

Global represents the international business of Telstra Enterprise. Income declined by 6.9 per cent in constant currency (CC) terms due to the continued move away from low margin legacy voice.

Fixed legacy voice revenue decreased by 20.9 per cent (CC) due to continued market decline and strategic focus on profitable revenue.

Data and connectivity revenue declined by 3.8 per cent (CC) however excluding one off benefits from early customer contract terminations in 1H20, was largely flat due to growth in capacity in the Wholesale segment.

NAS and other revenue decreased by 4.7 per cent (CC) due to a reduction in low margin customer premises equipment (CPE) sales, and a decline in professional services.

Global EBITDA contribution margin increased by 0.3 percentage points to 21.7 per cent reflecting cost initiatives and sales mix

Telstra 2021 half year results | 5

Half year results and operations review

offsetting revenue declines.

Recurring nbn DA

Recurring nbn DA income includes infrastructure services across ducts, racks and backhaul provided to NBN Co. Income increased by 4.6 per cent to $452 million reflecting the nbn[TM] network rollout.

One-off nbn DA & connection

One-off nbn DA & connection income includes receipts from NBN Co for disconnecting customers from our legacy network, and oneoff income we receive from customers to connect to the nbn[TM] network. Income decreased by 36.7 per cent to $658 million as migration to the nbn nears completion.

Other

Other product income includes Telstra Health and corporate adjustments. Corporate adjustments include items not related to products such as impact of bond rate movements on leave provisions. Income increased by $204 million to $392 million mainly due to a gain on sale and leaseback of the Pitt Street exchange property and other M&A transactions, and 16.6 per cent revenue growth in Telstra Health.

Expense performance

Total operating expenses declined by 8.0 per cent to $7,943 million on a reported basis and declined by 9.8 per cent to $8,056 million on a reported lease adjusted basis in part due to the 6.6 per cent or $201 million reduction in underlying fixed costs from our productivity program and a $138 million decrease in restructuring costs associated with T22 initiatives.

Sales costs, which are direct costs associated with revenue and customer growth, decreased by 7.3 per cent to $4,134 million due to a $463 million decline in other sales costs as a result of lower hardware costs, partly offset by a $136 million increase in nbn access payments. Other fixed costs decreased by 13.5 per cent while one-off nbn DA and nbn cost to connect declined by 45.0 per cent in line with the progress of the nbn[TM] network rollout. On an underlying basis, total operating expenses declined by 7.8 per cent as underlying fixed cost reduction exceeded increased nbn access payments.

In June 2018, we announced we would target a $2.5 billion annual reduction in underlying fixed costs by FY22 compared with restated underlying fixed costs of ~$7.9 billion in base year FY16. We have now achieved approximately $2.0 billion of annual cost out since FY16 and increased our FY22 target by $200 million to $2.7 billion.

Operating expenses1 Operating expenses1
1H20
$m
Change
1H21
$m
$m %
Sales costs _4,134 _ _4,461 _ (327) (7.3)
- nbnpayments 960 824 136 16.5
-other 3,174 3,637 (463) (12.7)
Fixed costs 3,690 4,022 (332) (8.3)
-underlying2 2,851 3,052 (201) (6.6)
-other3 839 970 (131) (13.5)
Underlying 7,824 8,483 (659) (7.8)
One-off nbn DAandnbncost to connect 138 251 (113) (45.0)
Restructuring 60 198 (138) (69.7)
Otherguidance adjustments4 34 - 34 n/m
Reported lease adjusted5 8,056 8,932 (876) (9.8)
Lease adjustments6 (113) (294) 181 n/m
Reported 7,943 8,638 (695) (8.0)
$8,483m
$7,824m
+$136m
-$463m
-$131m
+$138m
-$201m
-6.6%
cost out
-7.8%
Underlying
basis
$8,056m
+$60m
+$34m
Restructuring
Other
guidance
adjustments
1H21
reported
lease
adjusted
-9.8%
Reported
lease
adjusted
basis
4
1H20
underlying
Sales costs -
nbn
payments
Sales costs -
other
Fixed costs -
underlying
Fixed costs -
other
1H21
underlying
One-off nbn
DA and nbn
cost to
connect

2
3

Telstra 2021 half year results | 6

Half year results and operations review

  1. Sales and fixed costs exclude costs associated with one-off nbn DA and nbn cost to connect.

  2. Fixed costs - underlying was ~$7.9b in FY16 on a restated basis and targeted to decline by our net cost productivity target of $2.7b by FY22. Underlying fixed costs are costs excluding other fixed costs (as defined in footnote 3.

  3. Fixed costs - other includes items supporting revenue growth including relevant NAS costs, mobile handset lease, and product impairment.

  4. Other guidance adjustments include M&A transactions.

  5. ‘Reported lease adjusted’ includes all mobile handset leases as operating expenses, and all rent/other leases below EBITDA.

  6. Refer to note 7 of the Guidance versus reported results schedule.

Our progress on achieving our productivity target is reported through the above operating expenses table. The detail below provides commentary on the operating expenses as disclosed in our statutory accounts.

Operating expenses on a reported basis 1H21 1H20 Change
$m $m %
Labour 2,033 2,170 (6.3)
Goods and services purchased 4,208 4,622 (9.0)
Net impairment losses on financial assets 78 80 (2.5)
Other expenses 1,624 1,766 (8.0)
Total 7,943 8,638 (8.0)

Labour

Total labour expenses decreased by 6.3 per cent or $137 million to $2,033 million. Salary and associated costs increased by $72 million due to higher headcount including the additional FTE recruited to assist with customer service to support our COVID-19 response. Labour substitution costs declined by $142 million from a reduction in labour outsourcing which was partly due to our COVID-19 response as a portion of our labour substitution headcount shifted to be permanent. Employee redundancy costs decreased by $66 million due to the extension of our pause on job reductions in response to COVID-19.

Total FTE increased by 1.3 per cent or 367 to 28,637 including our COVID-19 response. FTE decreased by 1.1 per cent or 322 in the six months to December 2020.

Goods and services purchased

Total goods and services purchased decreased by 9.0 per cent or $414 million to $4,208 million.

Cost of goods sold, which includes mobile handsets and accessories, tablets, cellular Wi-Fi, broadband modems and other fixed hardware decreased by 22.9 per cent or $428 million to $1,440 million mainly due to lower handset and NAS equipment sales in 1H21.

Network payments increased by 3.6 per cent or $55 million to $1,582 million, including a $136 million increase in nbn access payments as customers migrate across to nbn services. Offshore network payments were $104 million lower mainly due to an associated decrease in revenue from a decline in voice and network traffic.

Other goods and services purchased declined by 3.3 per cent or $41 million to $1,186 million mainly due to a reduction in Foxtel service fees as a result of a decline in Foxtel from Telstra subscribers.

Net impairment losses on financial assets

Total net impairment losses on financial assets decreased by 2.5 per cent or $2 million to $78 million.

Other expenses

Total other expenses decreased by 8.0 per cent or $142 million to $1,624 million.

Service contracts and other agreements expenses declined by 11.2 per cent or $77 million to $611 million due to productivity and cost reduction programs. Impairment losses (excluding net losses on financial assets) increased by 96.4 per cent or $53 million to $108 million largely due to a $34 million impairment loss for our Sensis investment classified as held for sale at 31 December 2020. Other expenses decreased by 11.5 per cent or $118 million to $905 million primarily due to a $105 million decline in general and administrative costs.

Depreciation and amortisation

Depreciation and amortisation decreased by 10.8 per cent or $293 million to $2,429 million including a $171m decrease in depreciation of right-of-use assets. Review of asset service lives during 1H21 resulted in no change in depreciation expense and a $34 million decrease in amortisation expense.

Foreign currency impacts

For the purposes of reporting our consolidated results, the translation of foreign operations denominated in foreign currency to Australian dollars decreased our expenses by $31 million across labour, goods and services purchased, and other expenses. This foreign exchange impact was offset by a $36 million sales revenue decrease resulting in an unfavourable EBITDA contribution of $5 million.

Net finance costs

Net finance costs decreased by 18.1 per cent or $68 million to $307 million due to a $107 million reduction in interest on gross debt offset by $39 million net increase in other financing items largely relating to contracts with customers as set out in note 4.2.4. The reduction in interest on gross debt came from lower borrowing costs of $91 million and lower lease interest cost of $16 million. Lower borrowing costs reflect a reduction in average gross borrowing cost from 4.8 per cent to 3.8 per cent and lower debt on issue.

Telstra 2021 half year results | 7

Half year results and operations review

Financial position

inancial position
Summary statement of cash flows 1H21 1H20 Change
$m $m %
Net cashprovided by operating activities 3,443 2,733 26.0
Net cashusedin investing activities (777) (1,213) 35.9
-Capitalexpenditure (beforeinvestments) (1,597) (1,507) (6.0)
-Other investing cash flows 820 294 n/m
Free cashflow 2,666 1,520 75.4
Net cashusedin financing activities (1,836) (1,389) (32.2)
Netincrease/(decrease)incashand cashequivalents 830 131 n/m
Cashand cashequivalents at the beginning ofthe period 499 604 (17.4)
Effects ofexchangerate changes oncashand cashequivalents (34) 2 n/m
Cashand cashequivalents at the end ofthe period 1,295 737 75.7

Capital expenditure and cash flow

Free cashflow generated from operating and investing activities was $2,666 million representing an increase of $1,146 million or 75.4 per cent. It was positively impacted by a $1,379 million improvement in working capital due to reduced handset receivables, and improved inventory and creditors positions, and a $408 million inflow from the sale and leaseback of the Pitt Street exchange property and other M&A transactions. This was partly offset by a $522 million decline in reported lease adjusted EBITDA largely due to a $268 million decline in net one-off nbn DA receipts and a $230 million decline in Fixed – C&SB EBITDA.

Net cash provided by operating activities increased by 26.0 per cent or $710 million to $3,443 million mainly due to a $2,175 million decrease in payments to suppliers and employees, partly offset by a $1,467 million decline in receipts from customers.

Net cash used in investing activities decreased by 35.9 per cent or $436 million to $777 million primarily due to a $289 million increase in proceeds from sale and leaseback and a $140 million increase in proceeds from sale of businesses.

Net cash used in financing activities increased by 32.2 per cent or $447 million to $1,836 million. This was largely due to $698 million in proceeds from the sale of units in a controlled trust in 1H20 and a $238 million increase in repayment of borrowings, partly offset by a $279 million increase in proceeds from borrowings.

Our accrued capital expenditure for the year on a guidance basis was $1,421 million or 13.3 per cent of sales revenue.

On a guidance basis free cashflow after operating lease payments was $1,893 million. Performance against guidance has been adjusted for free cashflow associated with the sale and leaseback of the Pitt Street exchange property (-$282 million), M&A (-$126 million), operating lease payments (-$396 million) and spectrum ($31 million).

Debt issuance $m Debt repayments $m
Bilateral loan facilities 700 10 year AUDbond (500)
Proceeds undersale andleasebacktransaction1 414 Bilateral loan facility (100)
Other loans 15 Private placements (145)
Other loans (59)
Short term commercial paper and revolving
bank facilities (net)
(443)
Total 1,129 Total 1,129
  1. Treated as a financial liability under accounting standards.

Debt position

Our gross debt position was $17,405 million comprising borrowings of $15,108 million, lease liabilities of $3,355 million less $1,058 million in net derivative assets. Gross debt increased by 0.4 percent or $62 million since 30 June 2020 due to a net increase in lease liabilities of $57 million and other non-cash increases of $123 million, partly offset by a cash reduction of $118 million in borrowings. Cash reduction in borrowings comprises debt issuance and proceeds from sale and leaseback of $1,129 million less debt repayments of $1,247 million.

Net debt decreased by 4.4 per cent or $734 million to $16,110 million reflecting an increase in cash holdings of $796 million and the increase in gross debt.

Telstra 2021 half year results | 8

Half year results and operations review

Financial settings 1H21
Actual
FY21
Comfort zone
Debt servicing1 2.0x 1.5xto2.0x
Gearing2 51.5% 50% to70%
Interest cover3 13.6x >7x
  1. Debt servicing ratio is calculated as net debt/EBITDA (comfort zone recalibrated in 1H20 to reflect adoption of AASB16).

  2. Gearing ratio is calculated as net debt/total net debt plus equity.

  3. Interest cover is calculated as EBITDA/net interest on borrowings.

We remain within our comfort zones for our credit metrics. Our debt servicing is 2.0 times (30 June 2020: 1.9 times), gearing ratio is at 51.5 per cent (30 June 2020: 52.7 per cent) and interest cover is 13.6 times (30 June 2020: 11.7 times).

Summary statement of financial position 31 Dec 2020 30 Jun 2020 Change
$m $m %
Current assets 7,385 6,534 13.0
Non-current assets 35,978 37,869 (5.0)
Total assets 43,363 44,403 (2.3)
Current liabilities 9,622 10,094 (4.7)
Non-current liabilities 18,556 19,162 (3.2)
Total liabilities 28,178 29,256 (3.7)
Net assets 15,185 15,147 0.3
Total equity 15,185 15,147 0.3
Return on average assets (%) 7.6 8.0 (0.4)pp
Return on average equity (%) 15.2 12.5 2.7pp

Statement of financial position

Our balance sheet remains in a strong position with net assets of $15,185 million.

Current assets increased by 13.0 per cent to $7,385 million. Cash and cash equivalents increased by $796 million including proceeds from business and asset sales while derivative financial assets increased by $325 million largely from reclassification to current asset for instruments maturing within the next 12 months. This was partly offset by a $531 million decline in trade and other receivables and contract assets.

Non-current assets declined by 5.0 per cent to $35,978 million. Derivative financial assets decreased by $920 million due to a reclassification to current assets of instruments maturing with the next 12 months and foreign currency and other valuation impacts, property, plant and equipment declined by $495 million mainly due to depreciation expenses, and intangible assets decreased by $299 million mainly due to amortisation expense partly offset by software asset additions.

Current liabilities declined by 4.7 per cent to $9,622 million. Trade and other payables declined by $436 million mainly due to a $227 million decline in accrued capital expenditure while current tax payables decreased by $155 million as a result of payments of prior year tax provisions. This was partly offset by a $95 million increase in liabilities classified as held for sale relating to our Sensis investment.

Non-current liabilities declined by 3.2 per cent to $18,556 million. Borrowings decreased by $776 million largely from reclassification to current liabilities of debt maturing within the next 12 months, foreign currency and other valuation impacts partly offset by increases from bilateral loan facilities and proceeds from the sale and leaseback of the Pitt Street exchange property. This was partly offset by a $143 million increase in lease liabilities.

Telstra 2021 half year results | 9

Half year results and operations review

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This schedule details adjustments made to the reported results for the current and comparative periods to reflect the performance of the business on the basis on which we provided guidance to the market, which is EBITDA on an underlying basis and assumes no impairments in and to investments or non-current tangible and intangible assets, and excludes any proceeds on the sale of businesses, mergers and acquisitions and purchase of spectrum, and excludes the impacts of Pitt St exchange sale and leaseback. The guidance is based on management best estimates of nbn impacts including input from the nbn Corporate Plan currently published at time of issue of this guidance. Underlying EBITDA excludes net one-off nbn DA receipts less nbn net C2C, one-off restructuring costs and guidance adjustments but includes depreciation of mobile lease right-of-use assets. Free cashflow defined as ‘operating cash flows’ less ‘investing cash flows’ less ‘payments for operating lease liabilities’, and excludes spectrum and guidance adjustments. The following adjustments provide a detailed reconciliation from reported to guidance results for each guidance measure:

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1H20 1H21 1H20 1H21 1H20 1H21
$m $m $m $m $m $m
Reported Total Income 13,413 12,015 Reported EBITDA 4,773 4,070 Reported Free Cashflow 1,520 2,666
Adjustments
M&A adjustment1 1 (105) M&A adjustment1 1 (105) M&A adjustment1 0 (126)
Sensis impairment2 n/a n/a Sensis impairment2 0 34 Sensis impairment2 0 0
Pitt St sale and leaseback3 n/a (102) Pitt St sale and leaseback3 0 (102) Pitt St sale and leaseback3 0 (282)
Restructuring costs4 n/a n/a Restructuring costs4 183 60 Restructuring costs4 n/a n/a
Net one-off NBN receipts5 n/a n/a Net one-off NBN receipts5 (788) (520) Net one-off NBN receipts5 n/a n/a
Spectrum payments6 n/a n/a Spectrum payments6 n/a n/a Spectrum payments6 33 31
Lease7 n/a n/a Lease7 (294) (113) Lease7 (548) (396)
Guidance Total Income 13,414 11,808 Guidance Underlying EBITDA 3,875 3,324 Guidance Free Cashflow 1,005 1,893

The adjustments set out in the above tables have been reviewed by our auditor for consistency with the guidance basis as set out on this page.

Note:

  • 1 Adjustments relating to acquisition and disposals of controlled entities, joint ventures, associates and other investments and any associated net gains or losses and contingent consideration. During 1H21 we disposed of our e-commerce platform business, our FTTP Velocity business and acquired Epicon IT Solutions Pty Ltd (including its wholly owned subsidiary, Service Potential Pty Ltd) and Epicon Software Pty Ltd. 1H20 includes adjustments relating to the disposal of our investment in Chief Entertainment Pty Ltd.

  • 2 Adjustment related to impairment loss for our Sensis investment that is classified as held for sale at 31 December 2020.

  • 3 Adjustment relating to the sale and leaseback transaction of the Pitt Street exchange property.

  • 4 Adjustments for the strategic focus (T22 program) to improve customer experience, simplify structure and cut costs, in addition to our normal business as usual redundancies for the period.

  • 5 Adjustments for net one-off nbn receipts which is defined as net nbn one off Definitive Agreement receipts (consisting of PSAA, Infrastructure Ownership and Retraining) less nbn net cost to connect.

  • 6 Adjustment relating to the impact on free cashflow associated with our spectrum purchases and renewals for the period including: - $28m for renewal of spectrum licences in the 900 MHz band

  • payments for spectrum and apparatus licences in various spectrum bands

  • 7 Adjustment for EBITDA impact for depreciation of mobile lease right-of-use assets. Adjustment for Free Cashflow impact of lease payments related to leases classified as operating leases prior to transition to AASB 16: 'Leases' (i.e. before 1 July 2019) and to any new leases accounted for after 1 July 2019.

n/a Adjustment is not relevant to the respective guidance measure.

Telstra 2021 half year results | 10

Half year results and operations review

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First half performance against FY21 EVP Performance Measures and Targets:

Performance Measure Performance Measure Performance Measure Metric Weighting
FY20
FY21* FY21* FY21* 1H21
Baseline^ Threshold Target Max Actual
Financial
60% of total weighting
Total Income
Telstra External Income (excluding 15.0% $26,161m $11,808m
finance income)

Underlying
EBITDA
Underlying EBITDA is Earnings
Before Interest, Tax, Depreciation &
Amortisation, excludes net one-off
DA i l C2C
Above Approx. At or above
nbn recepts ess nbn net ,
one-off restructuring costs and
15.0% $7,409m bottom end of

Midpoint of
top end of $3,324m

guidance adjustments but includes
Market
Market

Market
depreciation of mobile lease right of Guidance* Guidance* Guidance*
use assets
Free Cash Flow
(FCF)
Free Cashflow excluding M&A and
spectrum plus operating lease
d i fii
15.0% $3,415m $1,893m
payments (reporte n nancng
cash flow under AASB 16)
Net Opex Reduction Year-on-year reduction in operating
non-Direct Variable Cost (DVC)
expenses

15.0%
$615m $350m $400m $500m
$201m
Strategic, Customer & Transformation
40% of total weighting
Episode NPS Improvement in our Episode NPS 10% +23 +30 +32 +34
+26
Active Enterprise
Products
TE Number of Active Plans, the
target provides progress toward
our T22 reduction of 50% by FY21
5% 422 328 308 268
341
Product Services on in-market
plans
Consumer and Small Business
Fixed and Postpaid services on in-
market plans
5% 4.86m 7.7m 8.2m 8.6m

Portfolio

Simplification
7.58m
Digital
Engagement
Digital Delivery Sale transactions through digital
channels. The 35% target is the
average of Q4 FY21 not an average
of performance for the year.

5%
30.3% 33.5% 35.0% 45.0%
39.8%
Telstra Connect Active Telstra Enterprise customers
on Telstra Connect in the last 3
months of FY21

5%
6,610 6,840 7,100 9,000
5,954
People Capability &
Engagement**
Top-line sustainable employee
engagement score
10% 83 80 83 84
80

^ For FY21 targets, the baseline refers to FY20 results calculated on the same basis as the metric definition.

  • Market Guidance means guidance for FY21 as set out in Telstra’s ASX announcement dated 13 August 2020.

** The calculation of our People Capability and Engagement metric is based on asking our employees a series of engagement questions to help us understand how we are tracking against other global high performing companies. The questions for these engagement surveys are provided by an external service provider. For the second half of FY21 we will transition to a new service provider. However, it is expected that the FY21 target and performance range will remain the same as there is equivalence between the global high performing norm under both the current and new service provider engagement questions, ensuring that the same level of engagement is required for the metric to be satisfied and we continue to target a top-quartile sustainable employment score.

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Telstra Corporation Limited and controlled entities Australian Business Number (ABN): 33 051 775 556

About this report

This is the half-year financial report for Telstra Corporation Limited (referred to as the Company or Telstra Entity) and its controlled entities (together referred to as we, us, Telstra, the Telstra Group or the Group).

Telstra Corporation Limited is a ‘for profit’ company limited by shares and incorporated in Australia, whose shares are publicly traded on the Australian Securities Exchange (ASX). Our issued shares are also quoted on the New Zealand Stock Exchange (NZX).

Our half-year financial report does not include all of the information required for the annual financial report. It should be read in conjunction with our 2020 Annual Report and together with any public announcements made by us in accordance with the continuous disclosure obligations arising under the ASX listing rules and the Corporations Act 2001 , up to the date of the Directors’ Declaration.

Reading the financials

Section introduction

Introduction at the start of each section outlines the focus of the section and explains the purpose and content of that section.

Note and topic summary

A summary at the start of certain notes explains the objectives and content of that note, or at the start of certain specific topics clarifies complex concepts, with which users may not be familiar.

Narrative table

Some narrative disclosures are presented in a tabular format to provide readers with a clearer understanding of the information being presented.

Information panel

The information panel describes our key accounting estimates and judgements applied in the preparation of the financial report, which are relevant to that section or note.

Contents

Half-Year Financial Statements

Half-Year Financial Statements
Income Statement 2
Statement of Comprehensive Income 3
Statement of Financial Position 4
Statement of Cash Flows
Statement of Changes in Equity
6
7

Notes to the Half-Year Financial Statements

Section 1: Basis of preparation

1.1
Basis of preparation of the half-year financial report
1.2
Terminology used in our income statement
1.3
Key accounting estimates and judgements
1.4
Changes in accounting policies
8
8
8
8
Section 2: Our performance
2.1
Segments and disaggregated revenue
2.2
Income
9
16
2.3
Notes to the statement of cash flows
19
Section 3: Our core assets, lease arrangements and
working capital
3.1
Property, plant and equipment, goodwill and other
20
intangible assets
3.2
Lease arrangements
3.3
Trade and other receivables and contract assets
21
21
3.4
Trade and other payables
22
Section 4: Our capital and risk management
4.1
Dividends
23
4.2
Capital management and financial instruments
23
Section 5: Our investments
5.1
Investments in controlled entities
28
5.2
Investments in joint ventures and associated entities
28
Section 6: Other information
6.1
Other accounting policies
29
6.2
Provisions
29
6.3
Commitments and contingencies
29
6.4
Events after reporting date
29
Directors’ Declaration 30
Independent Auditor’s Report 31

Telstra Corporation Limited and controlled entities | 1

Income Statement

For the half-year ended 31 December 2020

For the half-year ended 31 December 2020
Telstra Group Half-year ended
31 Dec
2020 2019
Note $m $m
Income
Revenue (excluding finance income) 2.2 10,984 12,164
Other income 2.2 1,031 1,249
12,015 13,413
Expenses
Labour 2,033 2,170
Goods and services purchased 4,208 4,622
Net impairment losses on financial assets 78 80
Other expenses 1,624 1,766
7,943 8,638
Share of net loss from joint ventures and associated entities (2) (2)
7,945 8,640
Earnings before interest, income tax expense, depreciation and amortisation (EBITDA) 4,070 4,773
Depreciation and amortisation 2,429 2,722
Earnings before interest and income tax expense (EBIT) 1,641 2,051
Finance income 2.2 29 108
Finance costs 336 483
Net finance costs 4.2 307 375
Profit before income tax expense 1,334 1,676
Income tax expense 209 526
Profit for the period 1,125 1,150
Profit attributable to:
Equity holders of Telstra Entity 1,098 1,139
Non-controlling interests 27 11
1,125 1,150
Earnings per share (cents per share) cents cents
Basic 9.2 9.6
Diluted 9.2 9.6

The notes following the financial statements form part of the half-year financial report.

2 | Telstra Corporation Limited and controlled entities

Telstra Half-Year Financial Report

Statement of Comprehensive Income

For the half-year ended 31 December 2020

For the half-year ended 31 December 2020
Telstra Group Half-year ended
31 Dec
2020 2019
$m $m
Profit for the period attributable to:
Equity holders of Telstra Entity 1,098 1,139
Non-controlling interests 27 11
1,125 1,150
Items that will not be reclassified to the income statement
Retained profits
Actuarial loss on defined benefit plans attributable to equity holders of Telstra Entity (43) (37)
Income tax on actuarial loss on defined benefit plans 13 11
Fair value of equity instruments reserve
Gain on investments in equity instruments designated at fair value through other comprehensive income 1 1
Share of other comprehensive income of equity accounted investments 187 31
Income tax on fair value movements for investments in equity instruments (50) (5)
Foreign currency translation reserve
Translation differences of foreign operations attributable to non-controlling interests (1) -
107 1
Items that may be subsequently reclassified to the income statement
Foreign currency translation reserve
Translation differences of foreign operations attributable to equity holders of Telstra Entity (123) 3
Cash flow hedging reserve
Changes in cash flow hedging reserve (35) (11)
Income tax on movements in the cash flow hedging reserve 10 3
Foreign currency basis spread reserve
Changes in the value of the foreign currency basis spread (77) (19)
Income tax on movements in the foreign currency basis spread reserve 23 6
(202) (18)
Total other comprehensive income (95) (17)
Total comprehensive income for the period 1,030 1,133
Total comprehensive income for the period attributable to:
Equity holders of Telstra Entity 1,004 1,122
Non-controlling interests 26 11

The notes following the financial statements form part of the half-year financial report.

Telstra Corporation Limited and controlled entities | 3

Statement of Financial Position

As at 31 December 2020

As at 31 December 2020
Telstra Group As at
31 Dec
2020
30 Jun
2020
Note $m $m
Current assets
Cash and cash equivalents 2.3 1,295 499
Trade and other receivables and contract assets 3.3 4,590 5,121
Deferred contract costs 99 82
Inventories 461 418
Derivative financial assets 4.2 472 147
Current tax receivables 4 2
Prepayments 291 265
Assets classified as held for sale 5.2 173 -
Total current assets 7,385 6,534
Non-current assets
Trade and other receivables and contract assets 3.3 1,425 1,428
Deferred contract costs 1,346 1,354
Inventories 26 28
Investments – accounted for using the equity method 881 897
Investments – other 15 21
Property, plant and equipment 21,004 21,499
Right-of-use assets 3.2 2,950 3,030
Intangible assets 7,113 7,412
Derivative financial assets 4.2 1,091 2,011
Deferred tax assets 58 66
Defined benefit asset 69 123
Total non-current assets 35,978 37,869
Total assets 43,363 44,403
Current liabilities
Trade and other payables 3.4 3,544 3,980
Employee benefits 714 727
Other provisions 118 124
Lease liabilities 3.2 525 611
Borrowings 4.2 2,818 2,763
Derivative financial liabilities 4.2 81 54
Current tax payables 69 224
Contract liabilities and other revenue received in advance 1,658 1,611
Liabilities classified as held for sale 5.2 95 -
Total current liabilities 9,622 10,094
Non-current liabilities
Other payables 3.4 7 4
Employee benefits 164 127
Other provisions 135 143
Lease liabilities 3.2 2,830 2,687
Borrowings 4.2 12,290 13,066
Derivative financial liabilities 4.2 424 320
Deferred tax liabilities 1,512 1,605
Defined benefit liabilities 8 8
Contract liabilities and other revenue received in advance 1,186 1,202
Total non-current liabilities 18,556 19,162
Total liabilities 28,178 29,256
Net assets 15,185 15,147

4 | Telstra Corporation Limited and controlled entities

Telstra Half-Year Financial Report

Statement of Financial Position (continued)

As at 31 December 2020

As at 31 December 2020
Telstra Group As at
31 Dec
2020
30 Jun
2020
Note $m $m
Equity
Share capital 4,426 4,451
Reserves (59) 5
Retained profits 10,134 10,017
Equity available to Telstra Entity shareholders 14,501 14,473
Non-controlling interests 684 674
Total equity 15,185 15,147

The notes following the financial statements form part of the half-year financial report.

Telstra Corporation Limited and controlled entities | 5

Statement of Cash Flows

For the half-year ended 31 December 2020

Telstra Group Half-year ended
31 Dec
Half-year ended
31 Dec
2020 2019
Note $m $m
Cash flows from operating activities
Receipts from customers (inclusive of goods and services tax (GST)) 13,634 15,101
Payments to suppliers and employees (inclusive of GST) (9,892) (12,067)
Government grants received for operating activities 157 143
Net cash generated by operations 3,899 3,177
Income taxes paid (456) (444)
Net cash provided by operating activities 3,443 2,733
Cash flows from investing activities
Payments for property, plant and equipment (1,096) (1,178)
Payments for intangible assets (501) (329)
Capital expenditure (before investments) (1,597) (1,507)
Payments for businesses and shares in controlled entities (net of cash acquired) (21) (1)
Payments for joint ventures and associated entities - (19)
Total capital expenditure (including investments) (1,618) (1,527)
Proceeds from sale of property, plant and equipment 159 181
Proceeds from sale and leaseback 3.2 289 -
Proceeds from sale of businesses 140 -
Proceeds from sale of other investments 153 20
Distributions received from equity accounted investments 9 40
Receipts of the principal portion of finance lease receivables 69 44
Government grants received for investing activities 11 15
Interest received 11 14
Net cash used in investing activities (777) (1,213)
Operating cash flows less investing cash flows 2,666 1,520
Cash flows from financing activities
Proceeds from borrowings 1,338 1,059
Repayment of borrowings (1,456) (1,218)
Payments for the principal portion of lease liabilities (403) (538)
Purchase of shares for employee share plans (34) (22)
Finance costs paid (314) (413)
Dividends paid to non-controlling interests (16) (7)
Dividends paid to equity holders of Telstra Entity 4.1 (951) (951)
Proceeds from the sale of units in a controlled trust - 698
Other - 3
Net cash used in financing activities (1,836) (1,389)
Net increase in cash and cash equivalents 830 131
Cash and cash equivalents at the beginning of the period 499 604
Effects of exchange rate changes on cash and cash equivalents (34) 2
Cash and cash equivalents at the end of the period 2.3 1,295 737

The notes following the financial statements form part of the half-year financial report.

6 | Telstra Corporation Limited and controlled entities

Telstra Half-Year Financial Report

Statement of Changes in Equity

For the half-year ended 31 December 2020

Telstra Group Share
capital
Reserves Retained
profits
Total Non-
control-
ling
interests
Total
equity
Note $m $m $m $m $m $m
Balance at 30 June 2020 4,451 5 10,017 14,473 674 15,147
Profit for the period - - 1,098 1,098 27 1,125
Other comprehensive income - (64) (30) (94) (1) (95)
Total comprehensive income for the period - (64) 1,068 1,004 26 1,030
Dividends 4.1 - - (951) (951) - (951)
Transactions with non-controlling interests - - - - (16) (16)
Additional shares purchased (34) - - (34) - (34)
Share-based payments 9 - - 9 - 9
Balance at 31 December 2020 4,426 (59) 10,134 14,501 684 15,185
Balance as at 30 June 2019 4,447 (58) 10,160 14,549 (19) 14,530
Change in accounting policy arising from AASB 16:
'Leases'
- - (2) (2) - (2)
Restated balance at 1 July 2019 4,447 (58) 10,158 14,547 (19) 14,528
Profit for the period - - 1,139 1,139 11 1,150
Other comprehensive income - 9 (26) (17) - (17)
Total comprehensive income for the period - 9 1,113 1,122 11 1,133
Dividends 4.1 - - (951) (951) (7) (958)
Non-controlling interests from the sale of units in a
controlled trust
- - - - 698 698
Amounts repaid on share loans provided to
employees
3 - - 3 - 3
Additional shares purchased (22) - - (22) - (22)
Share-based payments 11 - - 11 - 11
Balance at 31 December 2019 4,439 (49) 10,320 14,710 683 15,393

The notes following the financial statements form part of the half-year financial report.

Telstra Corporation Limited and controlled entities | 7

Notes to the financial statements

Section 1. Basis of preparation

This section explains the basis of preparation of our half-year financial report and provides an update on some of our key accounting estimates and judgements to reflect latest information available.

SECTION 1. BASIS OF PREPARATION 1.1 Basis of preparation of the half-year financial report

Our half-year financial report is a condensed general purpose financial report, prepared by a ‘for-profit’ entity in accordance with the Corporations Act 2001 and AASB 134: ‘ Interim Financial Reporting ’ issued by the Australian Accounting Standards Board (AASB).

The financial report is presented in Australian dollars and, unless otherwise stated, all values have been rounded to the nearest million dollars ($m) under the option available to us under the Australian Securities and Investments Commission (ASIC) Corporations (Rounding in Financial/Directors’ Report) Instrument 2016/191.

The financial report is prepared in accordance with historical cost, except for some categories of financial instruments which are recorded at fair value.

The same accounting policies, including the principles of consolidation, have been applied by each entity in the consolidated group and are consistent with those adopted and disclosed in our 2020 Annual Report as no new or amended accounting policies had any material impact as disclosed in note 1.4.

For the purpose of preparing this report, each half-year has been treated as a discrete reporting period.

1.2 Terminology used in our income statement

EBITDA reflects earnings before interest, income tax, depreciation and amortisation. EBIT is a similar measure to EBITDA, but takes into account depreciation and amortisation.

1.3.2 Summary of key management judgements

The key judgements and estimates used by management in applying the Group’s accounting policies for the half-year ended 31 December 2020 have been updated to reflect the latest information available. They can be located in the following notes:

Key accounting estimates and judgements Note Page
Assessment of a significant financing component
in mass market contracts
2.2 17
Impact of nbn Infrastructure Services Agreement
(ISA) on revenue from customer contracts and
other income
2.2 18
Determination of cash generating units (CGUs) and
their recoverable amount for impairment
assessment
3.1 20
Useful lives and residual values of fixed assets 3.1 20
Estimating allowance for doubtful debts 3.2 21
Impairment assessment of NXE Australia Pty
Limited
5.2 28

1.4 Changes in accounting policies

A number of new or amended accounting standards became mandatory in the current reporting period. None of the accounting standards and amendments that became effective in the current reporting period had any material impacts on our accounting policies.

We believe EBITDA is useful as a widely recognised measure of operating performance.

1.3 Key accounting estimates and judgements

Preparing the financial report requires management to make estimates and judgements. In preparing this report, the key sources of estimation uncertainty were consistent with those applied in the 2020 Annual Report.

1.3.1 COVID-19 pandemic

Financial impacts of the COVID-19 pandemic have been reflected in our financial performance for the half-year ended 31 December 2020 and considered in our financial position as at 31 December 2020. We have not identified any other impacts than those disclosed in note 1.4 to the financial statements in our 2020 Annual Report.

8 | Telstra Corporation Limited and controlled entities

Notes to the financial statements (continued)

Section 2. Our performance

This section explains our results and performance of our segments, which are reported on the same basis as our internal management reporting structure. It also includes disaggregated revenue by segment.

SECTION 2. OUR PERFORMANCE 2.1 Segments and disaggregated revenue

Segment information is based on the information that management uses to make decisions about operating matters and allows users to review operations through the eyes of management.

Our operating segments represent the business units which offer our main products and services in the market, however, only some of our operating segments meet the disclosure criteria for reportable segments.

The presentation of revenue is disaggregated by category and segment based on the timing of transfer of goods and services, major products and our geographical markets.

2.1.1 Operating segments

We report segment information on the same basis as our internal management reporting structure at the reporting date. Segment comparatives reflect any organisational changes that have occurred since the prior reporting period to present a like-for-like view.

During the half-year ended 31 December 2020, there were no changes to our operating segments. However, we have changed the way we manage and report our products to drive simplicity and to better align with how we go to market and our T22 strategy. We have restated the comparative period to provide a like-for-like view.

In our segment results, the ‘All Other’ category includes functions that do not qualify as operating segments in their own right (such as Global Business Services and Product and Technology Group) as well as the operating segments which do not meet the disclosure requirements of a reportable segment (such as Telstra Health).

We have four reportable segments as follows:

Segment Operation
• provider of telecommunication products, services and solutions across mobiles, fixed and mobile
broadband, telephony and Pay TV/IPTV and digital content to consumer and small business
Telstra Consumer and customers in Australia
Small Business (TC&SB) • the operation of inbound and outbound call centres, Telstra shops (owned and licensed) and the
Telstra dealership network
• online self-service capabilities for customers, from buying to billing and service requests
• sales and contract management for large business and government customers in Australia and
globally
• management of Telstra's networks outside Australia in conjunction with Networks and IT and Telstra
InfraCo segments
Telstra Enterprise (TE) • product management and delivery of advanced technology solutions and services, including Data
and Internet Protocol (IP) networks, mobility services and Network Applications and Services (NAS)
products such as managed network, unified communications, internet of things (IoT), cloud, industry
solutions and integrated services and monitoring in Australia and globally
• delivery of outcome-based, transformative technology solutions through Telstra Purple, Telstra’s
technology services business
• overall planning, design, engineering architecture and construction of Telstra’s networks,
technology and information technology solutions except for fibre, exchanges and infrastructure
within Telstra InfraCo’s asset accountabilities
Networks and IT (N&IT) • delivering network technologies
• delivering digital platforms and capabilities to enable digital experiences
• build and management of the shared platforms, infrastructure, cloud services, software and
technologies for all internal functions

Telstra Corporation Limited and controlled entities | 9

Notes to the financial statements (continued)

Section 2. Our performance (continued)

2.1 Segments and disaggregated revenue (continued)

2.1.1 Operating segments (continued)

Segment Operation
• wholesale provider of telecommunication products and services delivered over Telstra networks and
associated support systems to other carriers, carriage service providers and internet service
providers
• from 1 July 2020, in addition to operating fixed network infrastructure including data centres, non-
mobiles related domestic fibre, Hybrid Fibre Coaxial cable, international subsea cables, exchanges,
poles, ducts, pits and pipes, Telstra InfraCo’s asset accountabilities also include our whole fibre
network (both mobile and non-mobile backhaul), mobile towers and network supporting
Telstra InfraCo infrastructure but exclude PSTN, legacy fixed copper and satellite infrastructure
• providing other Telstra business units and wholesale customers with access to network
infrastructure within Telstra InfraCo’s asset accountabilities
• providing nbn co with long-term access to certain components of our infrastructure and certain
network services under the Infrastructure Services Agreement and commercial contracts,
respectively
• overall planning, design, engineering architecture and construction of fibre, exchanges and
infrastructure within Telstra InfraCo’s asset accountabilities

Consistent with information presented for internal management reporting purposes, the result of each segment is measured based on its EBITDA contribution.

EBITDA contribution excludes the effects of inter-segment balances and transactions, with some exceptions which mostly relate to the Telstra InfraCo segment result. Telstra InfraCo segment is managed and presented on a standalone basis and inclusive of its transactions with other functions. Other functions, however, do not reflect those transactions with Telstra InfraCo in their segment results. At the Group level the inter-segment transactions are eliminated.

EBITDA contribution differs from our reported EBITDA. In particular, the segment result includes the depreciation expense related to the right-of-use assets for mobile handsets arising from leases (Telstra as a lessee) which we sublease to our TC&SB customers in back-to-back arrangements. Given the nature of these leases, for management purposes we treat the depreciation of the mobile handsets right-of-use assets as an operating expense in order to provide a transparent view of our operating performance.

The table below summarises inter-segment transactions, the effects of which are not eliminated at the individual segment level, and provides further details of how we internally report financial results of our segments.

Nature of transaction TC&SB TE N&IT All Other Telstra InfraCo
Internal access charges for EBITDA contribution of the segments, n/a n/a Revenue and
use of Telstra InfraCo’s that Telstra InfraCo generates access EBITDA
network infrastructure charges from, does not include those contribution
presented as revenue charges include the
(determined based on a access charges
variety of internally and from
externally observable inputs transactions with
to reflect an arm’s length other segments
basis for charging) (eliminated at the
Telstra Group
level)
Inter-company transactions EBITDA EBITDA n/a Elimination of EBITDA
for international connectivity contribution contribution inter-company contribution
disclosed as revenue from includes inter- includes inter- transactions includes inter-
external customers and segment segment revenue segment revenue
external expenses expenses (earned from (earned from TE)
recharged by TE TC&SB and and expenses
Telstra InfraCo) (recharged by TE)
and expenses
(recharged by
Telstra InfraCo)

10 | Telstra Corporation Limited and controlled entities

Notes to the financial statements (continued)

Telstra Half-Year Financial Report

Section 2. Our performance (continued)

2.1 Segments and disaggregated revenue (continued)

2.1.1 Operating segments (continued)

Nature of transaction TC&SB TE N&IT All Other Telstra InfraCo
Income from nbn EBITDA contribution does not include n/a EBITDA EBITDA
disconnection fees and those transactions contribution contribution does
associated expenses includes those not include those
transactions transactions
Revenue and cost of goods EBITDA EBITDA n/a n/a n/a
associated with mobile contribution contribution does
handsets sold to TE includes those not include those
customers via dealers transactions as transactions.
TC&SB However, it does
manages our include ongoing
supplier, revenues derived
delivery and from the mobile
dealership services sold to
arrangements TE customers
Certain operation, n/a n/a EBITDA contribution includes EBITDA
maintenance and associated those expenses that contribution
support function expenses originate in the N&IT includes those
(such as human resources segment and All Other expenses that
and IT) related to Telstra category but relate to Telstra originate in the
InfraCo’s assets (shared InfraCo’s assets N&IT segment
operations and maintenance and All Other
costs are allocated based on category but
a usage methodology, whilst relate to Telstra
the associated support InfraCo’s assets
function expenses are (eliminated at the
allocated using a driver- Telstra Group
based allocation level)
methodology)
Network service delivery EBITDA contribution does not include EBITDA contribution includes EBITDA
expenses for all segments the network service delivery expense network service delivery contribution does
(including costs associated for TC&SB and TE customers expenses related to TC&SB, not include the
with providing nbn co with TE and Telstra InfraCo network service
access to our infrastructure) customers delivery expense
for Telstra
InfraCo
customers
Domestic promotion and EBITDA EBITDA contribution does not include those expenses
advertising expenses for all contribution
segments includes those
expenses for
the Telstra
Entity
Domestic redundancy and EBITDA contribution does not include those EBITDA EBITDA
restructuring expenses for all expenses contribution contribution does
segments includes those not include those
expenses for the expenses
Telstra Entity

Telstra Corporation Limited and controlled entities | 11

Notes to the financial statements (continued)

Section 2. Our performance (continued)

2.1 Segments and disaggregated revenue (continued)

2.1.2 Segment results and disaggregated revenue

Table A details our segment results and a reconciliation of EBITDA contribution to the Telstra Group’s reported EBIT and profit before income tax expense. It also presents disaggregated revenue based on the timing of transfer of goods or services.

Table A
Telstra Group
TC&SB TE N&IT All Other Subtotal Telstra
InfraCo
Elimina-
tions
Total
$m $m $m $m $m $m $m $m
Half-year ended 31 Dec 2020
Revenue from contracts with
customers
Sale of services 4,926 3,157 - (7) 8,076 1,206 - 9,282
Sale of goods 1,112 237 - 13 1,362 2 - 1,364
Other revenue from contracts
with customers
9 21 - 2 32 - - 32
6,047 3,415 - 8 9,470 1,208 - 10,678
Revenue from other sources 164 38 1 1 204 102 - 306
Revenue from external
customers
6,211 3,453 1 9 9,674 1,310 - 10,984
Access revenue from
transactions between Telstra
InfraCo and other segments
n/a n/a n/a n/a n/a 686 (686) -
Total revenue from external
customers and Telstra InfraCo
6,211 3,453 1 9 9,674 1,996 (686) 10,984
Other income 142 15 10 818 985 46 - 1,031
Total income 6,353 3,468 11 827 10,659 2,042 (686) 12,015
Share of net profit/(loss) from
equity accounted entities
- 3 - (5) (2) - - (2)
EBITDA contribution 2,375 1,465 (741) (68) 3,031 1,450 (524) 3,957
Depreciation of mobile handsets
right-of-use assets
113
Telstra Group EBITDA 4,070
Depreciation and amortisation (2,429)
Telstra Group EBIT 1,641
Net finance costs (307)
Telstra Group profit before
income tax expense
1,334

12 | Telstra Corporation Limited and controlled entities

Notes to the financial statements (continued)

Telstra Half-Year Financial Report

Section 2. Our performance (continued)

2.1 Segments and disaggregated revenue (continued)

2.1.2 Segment results and disaggregated revenue (continued)

Table A (continued)
Telstra Group
TC&SB TE N&IT All Other Subtotal Telstra
InfraCo
Elimina-
tions
Total
$m $m $m $m $m $m $m $m
Half-year ended 31 Dec 2019
Revenue from contracts with
customers
Sale of services 5,122 3,384 - (59) 8,447 1,304 - 9,751
Sale of goods 1,570 285 - 1 1,856 - - 1,856
Other revenue from contracts
with customers
5 18 - 2 25 - - 25
6,697 3,687 - (56) 10,328 1,304 - 11,632
Revenue from other sources 364 56 2 3 425 107 - 532
Revenue from external
customers
7,061 3,743 2 (53) 10,753 1,411 - 12,164
Access revenue from
transactions between Telstra
InfraCo and other segments
n/a n/a n/a n/a n/a 845 (845) -
Total revenue from external
customers and Telstra InfraCo
7,061 3,743 2 (53) 10,753 2,256 (845) 12,164
Other income 80 30 10 1,051 1,171 78 - 1,249
Total income 7,141 3,773 12 998 11,924 2,334 (845) 13,413
Share of net loss from equity
accounted entities
- - - (2) (2) - - (2)
EBITDA contribution 2,642 1,595 (814) 63 3,486 1,362 (369) 4,479
Depreciation of mobile handsets
right-of-use assets
294
Telstra Group EBITDA 4,773
Depreciation and amortisation (2,722)
Telstra Group EBIT 2,051
Net finance costs (375)
Telstra Group profit before
income tax expense
1,676

We recognise revenue from contracts with customers when the control of goods or services has been transferred to the customer. Revenue from sale of services is recognised over time, whereas revenue from sale of goods is recognised at a point in time. Other revenue from contracts with customers includes licensing revenue (recognised either at a point in time or over time) and agency revenue (recognised over time).

The effects of the following inter-segment transactions have not been excluded from segment EBITDA contribution:

  • revenue from external customers in the TE segment includes $114 million (2019: $149 million) of inter-segment revenue treated as external expenses in the TC&SB and Telstra InfraCo segments, which is eliminated in the ‘All Other’ category

  • external expenses in the TE segment also include $4 million (2019: $6 million) of inter-segment expenses treated as external revenue in Telstra InfraCo and eliminated in the ‘All Other’ category.

Telstra Corporation Limited and controlled entities | 13

Notes to the financial statements (continued)

Section 2. Our performance (continued)

2.1 Segments and disaggregated revenue (continued)

2.1.2 Segment results and disaggregated revenue (continued)

Our geographical operations are split between our Australian and offshore operations. No individual geographical area of our offshore operations forms a significant part of our operations.

Disaggregation of total income (including revenue from external customers and other income) by major products and of revenue from external customers by geographical markets are presented in Table B.

Table B
Telstra Group
TC&SB TE N&IT All Other Telstra
InfraCo
Total
$m $m $m $m $m $m
Half-year ended 31 Dec 2020
Total income by major product
Mobile 3,848 732 - (3) 133 4,710
Revenue from contracts with customers 3,711 729 - (3) 133 4,570
Revenue from other sources 137 3 - - - 140
Fixed - C&SB 2,426 - - - - 2,426
Revenue from contracts with customers 2,318 - - - - 2,318
Revenue from other sources 27 - - - - 27
Other income 81 - - - - 81
Fixed - Enterprise - 1,852 - - - 1,852
Revenue from contracts with customers - 1,824 - - - 1,824
Revenue from other sources - 28 - - - 28
Fixed - Wholesale - - - - 770 770
Revenue from contracts with customers - - - - 622 622
Revenue from other sources - - - - 102 102
Other income - - - - 46 46
Global - 869 - (114) - 755
Revenue from contracts with customers - 862 - (114) - 748
Revenue from other sources - 5 - - - 5
Other income - 2 - - - 2
Recurring nbn DA - - - 4 448 452
Revenue from contracts with customers - - - 4 448 452
One-off nbn DA and connection 18 - - 640 - 658
Revenue from contracts with customers 18 - - - - 18
Other income - - - 640 - 640
Other products and services 61 15 11 300 5 392
Revenue from contracts with customers - - - 121 5 126
Revenue from other sources - 2 1 1 - 4
Other income 61 13 10 178 - 262
Total revenue from contracts with customers 6,047 3,415 - 8 1,208 10,678
Total revenue from other sources 164 38 1 1 102 306
Total other income 142 15 10 818 46 1,031
6,353 3,468 11 827 1,356 12,015
Total revenue from external customers by geographical market
Australian customers 6,211 2,705 1 124 1,310 10,351
Revenue from contracts with customers 6,047 2,672 - 123 1,208 10,050
Revenue from other sources 164 33 1 1 102 301
Offshore customers - 748 - (115) - 633
Revenue from contracts with customers - 743 - (115) - 628
Revenue from other sources - 5 - - - 5
6,211 3,453 1 9 1,310 10,984

14 | Telstra Corporation Limited and controlled entities

Notes to the financial statements (continued)

Telstra Half-Year Financial Report

Section 2. Our performance (continued)

2.1 Segments and disaggregated revenue (continued)

2.1.2 Segment results and disaggregated revenue (continued)

Table B (continued)
Telstra Group
TC&SB TE N&IT All Other Telstra
InfraCo
Total
$m $m $m $m $m $m
Half-year ended 31 Dec 2019
Total income by major product
Mobile 4,475 775 - (3) 108 5,355
Revenue from contracts with customers 4,149 771 - (3) 108 5,025
Revenue from other sources 326 4 - - - 330
Fixed - C&SB 2,623 - - - - 2,623
Revenue from contracts with customers 2,506 - - - - 2,506
Revenue from other sources 38 - - - - 38
Other income 79 - - - - 79
Fixed - Enterprise - 1,978 - - - 1,978
Revenue from contracts with customers - 1,936 - - - 1,936
Revenue from other sources - 42 - - - 42
Fixed - Wholesale - - - - 952 952
Revenue from contracts with customers - - - - 767 767
Revenue from other sources - - - - 107 107
Other income - - - - 78 78
Global - 995 - (149) - 846
Revenue from contracts with customers - 982 - (149) - 833
Revenue from other sources - 9 - - - 9
Other income - 4 - - - 4
Recurring nbn DA - - - 5 427 432
Revenue from contracts with customers - - - 5 427 432
One-off nbn DA and connection 39 - - 1,000 - 1,039
Revenue from contracts with customers 39 - - - - 39
Other income - - - 1,000 - 1,000
Other products and services 4 25 12 145 2 188
Revenue from contracts with customers 3 (2) - 91 2 94
Revenue from other sources - 1 2 3 - 6
Other income 1 26 10 51 - 88
Total revenue from contracts with customers 6,697 3,687 - (56) 1,304 11,632
Total revenue from other sources 364 56 2 3 107 532
Total other income 80 30 10 1,051 78 1,249
7,141 3,773 12 998 1,489 13,413
Total revenue from external customers by geographical market
Australian customers 7,061 2,889 2 98 1,411 11,461
Revenue from contracts with customers 6,697 2,836 - 95 1,304 10,932
Revenue from other sources 364 53 2 3 107 529
Offshore customers - 854 - (151) - 703
Revenue from contracts with customers - 851 - (151) - 700
Revenue from other sources - 3 - - - 3
7,061 3,743 2 (53) 1,411 12,164

Other products and services include miscellaneous income and revenue from Telstra Health business unit.

‘All Other’ category by product and by geographical market includes eliminations of the inter-segment transactions described in the segment results following Table A in note 2.1.2.

Amounts disclosed in geographical markets were partly offset by revenue from operating segments which do not meet the disclosure requirements of a reportable segment. Other negative revenue amounts related to certain corporate level adjustments.

Telstra Corporation Limited and controlled entities | 15

Notes to the financial statements (continued)

Section 2. Our performance (continued)

2.2 Income

Telstra Group Half-year ended
31 Dec
Half-year ended
31 Dec
2020 2019
$m $m
Revenue from contracts with customers 10,678 11,632
Revenue from other sources 306 532
Total revenue (excluding finance income) 10,984 12,164
Other income
Net gain on disposal of property, plant and equipment and intangibles assets 22 147
Net gain on disposal of businesses 105 -
Net gain on sale and leaseback transactions 102 -
nbn disconnection fees 660 942
Government grants 100 97
Net foreign currency translation gains 30 9
Other miscellaneous income 12 54
1,031 1,249
Total income (excluding finance income) 12,015 13,413
Finance income
Finance income (excluding income from finance leases) 23 101
Finance income from finance leases (Telstra as a lessor) 6 7
29 108
Total income 12,044 13,521

Disaggregated revenue from contracts with customers based on the nature and the timing of transfer of goods and services and by major products and geographical markets is presented in note 2.1.2 in Table A and in Table B respectively.

Revenue from other sources includes income from:

Government grants include income under the Telstra Universal Service Obligation Performance Agreement, Mobile Black Spot Government program and other individually immaterial contracts accounted for as government grants. There are no unfulfilled conditions or other contingencies attached to these grants.

  • our lease arrangements, including finance leases where Telstra is a dealer-lessor, operating leases and operating subleases

  • customer contributions to extend, relocate or amend our network assets, where the customer does not purchase any ongoing services under the same (or linked) contract(s).

Net gain on disposal of businesses includes:

  • $60 million gain from disposal of Telstra’s Velocity business providing high speed broadband to Telstra Velocity estates and South Brisbane Exchange (Velocity) regions, representing mainly a gain on sale and leaseback transaction. The $140 million sales proceeds are receivable in instalments, with $85 million received in December 2020 and the remainder over a three-year period. Following the disposal, we will leaseback the assets sold until the network integration and customer transition work is completed in each region, subsequent to which we will service the premises in those regions as a Retail Service Provider of the purchaser.

  • $45 million gain on disposal of assets and liabilities of e- commerce platform for total sale proceeds of $55 million.

Net gain on sale and leaseback transactions resulted from sale and leaseback of our exchange property and mobile handsets subleased to our enterprise customers as detailed in note 3.2.2.

nbn disconnection fees earned under the Subscriber Agreement with nbn co are recognised as other income because they do not relate to our ordinary activities. We recognise this income when we have met our contractual obligations under this agreement.

16 | Telstra Corporation Limited and controlled entities

Notes to the financial statements (continued)

Telstra Half-Year Financial Report

Section 2. Our performance (continued)

2.2 Income (continued)

2.2.1 Our contracts with customers

We continued to generate revenue from customer contracts described in note 2.2 to the financial statements in our 2020 Annual Report with the exception of the changes and updates detailed below.

(a) Telstra Consumer & Small Business contracts

In the financial year 2020 we introduced no-lock-in service plans for our fixed and mobile mass market products which are gradually replacing our fixed term contracts. In those arrangements, our customers can also purchase hardware, either outright or on a repayment plan, together with the no-lock-in service plans. However, if customers stop renewing their no-lock-in service plans, any outstanding hardware balance becomes payable immediately. The transition to no-lock-in contracts has caused reassessment of the existence of a significant financing component in the mobile bundles sold directly by us.

Assessment of
a significant
financing
component in
mass market
contracts
We have applied judgement to assess
if a financing component exists and is
significant in the context of a contract
as a whole. We considered such
factors as commercial objectives of
our offers, the duration of deferred
payment terms and interest rates
prevailing in the marketplace. Where
relevant, we determined appropriate
discount rates.
We separately account for the
significant financing component in
our mass market contracts offering
handsets and other devices on
deferred payment terms, with the
exception of our no-lock-in mobile
repayment contracts sold directly by
us, where we have assessed that no
significant financing component
exists.
We measure the financing component
at contract inception using a discount
rate reflecting credit characteristics
of the customer.

Telstra Corporation Limited and controlled entities | 17

Notes to the financial statements (continued)

Section 2. Our performance (continued)

2.2 Income (continued)

2.2.1 Our contracts with customers (continued)

(b) Agreements with nbn co

We deliver a number of different services to nbn co under nbn Definitive Agreements (DAs). The transaction price in those agreements includes fixed and variable components, which require significant judgement as described below.

Impact of nbn
Infrastructure Services
Agreement (ISA) on
revenue from customer
contracts and other
income
nbn co makes decisions about the access technologies (e.g. fibre to the premises 'FTTP', fibre
to the basement 'FTTB', fibre to the node 'FTTN', fibre to the curb ‘FTTC’ or Hybrid Fibre
Coaxial 'HFC') which it intends to use to serve premises in each of its rollout regions. In any
given rollout region, these decisions trigger its election to acquire the relevant Telstra assets,
the ownership of which we are progressively transferring to nbn co under the nbn
Infrastructure Services Agreement (ISA). These assets include lead-in conduits (LICs), certain
copper and HFC assets and associated passive infrastructure (being infrastructure that
supports the relevant copper and HFC assets). In addition to the progressive transfer of these
assets, we also provide nbn co with long-term access to certain other components of our
infrastructure.
Under the ISA, we receive from nbn co the following payments:
• Infrastructure Ownership Payment (IOP) for the transfer of LICs, certain copper and HFC
assets and associated passive infrastructure
• Infrastructure Access Payment (IAP) for long-term access to ducts and pits
• payments for long-term access to other infrastructure, including dark fibre and exchange
rack space.
IOP are received over the duration of the nbnTMnetwork rollout, CPI adjusted and linked to the
progress of the nbnTMnetwork rollout.
IAP are also indexed to CPI and will grow in line with the nbnTMnetwork rollout until its
completion (as defined under the DAs). Subsequently IAP will continue being indexed to CPI
for the remaining average contracted period of 27 years.
IOP and IAP are classified in the income statement as other income and revenue, respectively,
and are recognised on a percentage rollout basis of the nbnTMnetwork footprint.
For any given period, the IOP and IAP amounts ultimately received from nbn co may vary from
the amounts recognised in the income statement depending on the progress of the nbnTM
network rollout and the final number of our existing fixed line premises as defined and
determined under the ISA. A change in the nbnTMnetwork rollout progress and/or the final
number of these premises could result in a material change to the amount of IOP and IAP
recognised in the income statement and the associated cash flows. Some of these
adjustments cannot be finalised and the related amounts cannot be settled until the
completion of the rollout and are subject to interest.
The nbnTMnetwork rollout progress and its completion date are controlled by nbn co and the
final number of the fixed line premises may continue to change even after all the relevant
assets have been transferred to nbn co. Therefore, the final price adjustments and the
resulting cash flows, including interest payable where relevant, may not be known until nbn
co declares that the nbnTMnetwork rollout is complete in accordance with the DAs.
We have applied judgement in relation to the variables described above in determining the
amounts of IOP and IAP recognised during the half-year ended 31 December 2020 and
recorded a cumulative reversal of $6 million revenue from access services and $38 million
income from sale of our assets. Should evidence exist in future reporting periods that
changes previously reported IOP and IAP amounts, other income and revenue will be adjusted
in the future reporting periods.

18 | Telstra Corporation Limited and controlled entities

Notes to the financial statements (continued)

Telstra Half-Year Financial Report

Section 2. Our performance (continued)

2.3 Notes to the statement of cash flows

2.3.1 Cash and cash equivalents

Telstra Group As at 31 Dec As at 31 Dec
2020 2019
$m $m
Cash at bank and on hand 261 239
Bank deposits 1,034 515
1,295 754
Bank overdraft - (17)
Cash and cash equivalents in the
statement of cash flows
1,295 737

Telstra Corporation Limited and controlled entities | 19

Notes to the financial statements (continued)

Section 3. Our core assets, lease arrangements and working capital

This section describes our core long-term tangible (owned and leased) and intangible assets underpinning the Group’s performance and provides a summary of our asset impairment assessment. This section also describes our short-term assets and liabilities, i.e. our working capital supporting the operating liquidity of our business.

SECTION 3. 3.1 Property, plant and equipment, goodwill and other OUR CORE ASSETS, LEASE ARRANGEMENTS AND WORKING CAPITAL intangible assets

Our impairment assessment compares the carrying value of our cash generating units (CGUs) with their recoverable amounts. The recoverable amount of an asset is the higher of its fair value less cost of disposal and its value in use. Fair value less cost of disposal is measured with reference to quoted market prices in an active market. The value in use calculations use key assumptions such as cash flow forecasts, discount rates and terminal growth rates.

Goodwill and intangible assets with indefinite useful lives are not subject to amortisation and are assessed for impairment at least on an annual basis, or whenever an indicator of impairment exists. All other non-current tangible and intangible assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable.

For our impairment testing, we identify CGUs, i.e. the smallest groups of assets that generate cash inflows that are largely independent of cash inflows from other assets or groups of assets.

3.1.1 Cash generating units with allocated goodwill

During the half-year ended 31 December 2020, there were no changes to our CGUs with allocated goodwill.

Determination
of cash
generating units
(CGUs) and their
recoverable
amount for
impairment
assessment
We have applied judgement to
identify our CGUs and determine their
recoverable values.
We assess whether there are any
impairment indicators based on
qualitative and quantitative factors at
each reporting period. A detailed
impairment test is performed on an
annual basis or whenever an indicator
of impairment exists.
We have identified the potential
impacts arising from the COVID-19
pandemic as an impairment indicator
in two of our CGUs. To the extent
possible, we have utilised the
estimates, assumptions and
judgements that reflect the COVID-19
uncertainties in our impairment
testing.
We have concluded that the cash
flows generated by those CGUs
support their carrying values.

3.1.2 Our telecommunications network

In the financial year 2020, we identified the potential impacts arising from the COVID-19 pandemic as an impairment indicator and tested assets supporting our telecommunications networks for impairment. The value in use calculated at the time supported the carrying value of the ubiquitous network.

The uncertainty related to the COVID-19 pandemic persists, therefore we have reassessed this judgement for the half-year ended 31 December 2020. No impairment has been identified as the expected impacts of the pandemic on our cash flows remain consistent with and/or within the sensitivity range of the assessment completed in the financial year 2020.

3.1.3 Depreciation and amortisation

Useful lives and We apply judgement to estimate residual values useful lives and residual values of our assets and review them each year. If of fixed assets useful lives or residual values need to be modified, the depreciation and amortisation expense changes from the date of reassessment until the end of the revised useful life (for both the current and future years). This assessment includes a comparison with international trends for telecommunication companies and, in relation to communications assets, includes a determination of when the asset may be superseded technologically or made obsolete. For intangible assets, specifically business software, useful lives are adjusted to align with expected retirement dates for the relevant applications under the current corporate strategies. For the half-year ended 31 December 2020, the net effect of our annual assessment of useful lives was nil change (2019: $18 million decrease) in depreciation expense and a $34 million (2019: $42 million) decrease in amortisation expense.

20 | Telstra Corporation Limited and controlled entities

Notes to the financial statements (continued)

Telstra Half-Year Financial Report

Section 3. Our core assets, lease arrangements and working capital (continued)

3.2 Lease arrangements

We continue to account for our lease arrangements as described in note 3.3 to the financial statements in our 2020 Annual Report.

3.2.1 Telstra as a lessee

We recorded a $173 million (2019: $109 million) net loss on termination and modification of leases which mainly includes early termination charges for our mobile handset leases (Telstra as a lessee). These termination charges have been partly recovered from customers who have terminated their back-to-back operating leases. The recoveries are included in revenue from other sources as part of the $111 million (2019: $285 million) income from operating subleases of right-of-use assets (Telstra as an intermediate lessor).

3.2.2 Sale and leaseback transactions

In December 2020, we recognised a $102 million net gain from a sale and leaseback transaction for an exchange property and received $282 million in sale proceeds. We also recognised a $136 million lease liability and a $39 million right-of-use asset for the leaseback of the property.

During the half-year ended 31 December 2020, we also entered into a number of sale and leaseback transactions for mobile devices subleased to our enterprise customers under a finance lease, with a minimal net gain recognised on those transactions. We received $7 million in sale proceeds.

3.3 Trade and other receivables and contract assets

Table A summarises trade and other receivables and contract assets. Where relevant, the amounts are presented net of impairment allowances.

Table A
Telstra Group

As at

As at
31 Dec
2020
30 Jun
2020
$m $m
Current
Trade receivables from contracts with
customers
3,190 3,248
Finance lease receivables 76 90
Accrued revenue 433 565
Other receivables 78 355
3,777 4,258
Contract assets 813 863
4,590 5,121
Non-current
Trade receivables from contracts with
customers
933 977
Finance lease receivables 200 198
Amounts owed by joint ventures and
associated entities
48 16
Other receivables 50 8
1,231 1,199
Contract assets 194 229
1,425 1,428

Trade receivables from contracts with customers include receivables measured at amortised cost and at fair value. Refer to note 4.2.5 for further details on trade receivables from contracts with customers measured at fair value.

3.3.1 Impairment of trade and other receivables and contract assets

Estimating
allowance for
doubtful debts
We have applied judgement to
estimate the allowance for doubtful
debts for our trade and other
receivables measured at amortised
cost and for contract assets.
For trade receivables and contract
assets arising from our Telstra
Consumer & Small Business and
Telstra Enterprise Australian
customers, we have implemented a
scenario based approach
incorporating base, good and bad
economic scenarios. The overall
expected credit loss was calculated
as a weighted average of the three
scenarios.
Our analysis showed that generally
overall macroeconomic factors, such
as unemployment rates, interest
rates or gross domestic product had
no strong correlation with our bad
debt losses unless certain thresholds
had been exceeded.
Due to the COVID-19 pandemic, when
estimating the expected credit loss in
June 2020, we incorporated
assumptions about unemployment
rates and gross domestic product,
multiple recovery scenarios and
impacts from specific management
actions, observable customer
behaviours and other industry
specific impacts.
Since June 2020, there were no
material changes to our estimate of
the expected credit loss to reflect
risks and uncertainties brought about
by the COVID-19 pandemic. Should
the macroeconomic assumptions
change in the future, it could have a
material impact on our allowance for
doubtful debts in the subsequent
reporting periods.

Telstra Corporation Limited and controlled entities | 21

Notes to the financial statements (continued)

Section 3. Our core assets, lease arrangements and working capital (continued)

3.4 Trade and other payables

Table A
Telstra Group

As at

As at
31 Dec
2020
30 Jun
2020
$m $m
Current
Trade payables 1,076 988
Accrued expenses 1,548 1,774
Accrued capital expenditure 211 438
Accrued interest 189 221
Other payables 520 559
3,544 3,980
Non-current
Other payables 7 4
7 4

As at 31 December 2020, ‘Other payables’ include $98 million (June 2020: $143 million) for amounts financed by vendors under supply chain finance arrangements. This program is scheduled to close by 30 June 2021.

22 | Telstra Corporation Limited and controlled entities

Notes to the financial statements (continued)

Section 4. Our capital and risk management

This section sets out the policies and procedures applied to manage our capital structure and the financial risks we are exposed to. Our total capital is defined as equity and net debt. We manage our capital structure in order to maximise shareholder return, maintain optimal cost of capital and provide flexibility for strategic investments.

SECTION 4. OUR CAPITAL AND RISK MANAGEMENT 4.1 Dividends

4.2 Capital management and financial instruments

This note includes the previous year final dividend paid and the current year interim dividend to be paid. Our dividend comprises both ordinary and special dividends.

As the current year interim dividend resolution was passed on 11 February 2021, no provision had been raised as at 31 December 2020.

Our capital management is undertaken in accordance with financial parameters regularly reviewed and approved by the Board.

We manage our capital structure which aims to provide returns for shareholders and benefits for other stakeholders, while:

  • safeguarding our ability to continue as a going concern

We currently pay dividends to equity holders of Telstra Entity twice a year, an interim and a final dividend. The table below provides details about the previous year final dividend paid during the halfyear ended 31 December 2020.

Telstra Entity Half-year ended 31 Dec Half-year ended 31 Dec Half-year ended 31 Dec Half-year ended 31 Dec
2020 2019 2020 2019
$m $m cents cents
Dividends paid
Previous year final
dividend paid
951 951 8.0 8.0

The Dividend Reinvestment Plan (DRP) will continue to operate for the interim dividend in the financial year 2021. The election date for participation in the DRP is 26 February 2021.

On 11 February 2021, the Directors of Telstra Corporation Limited resolved to pay an interim dividend for the financial year 2021 of 8 cents per ordinary share, comprising an interim ordinary dividend of 5 cents and an interim special dividend of 3 cents. The interim dividend will be fully-franked at a tax rate of 30 per cent. The record date for the interim dividend will be 25 February 2021, with payment being made on 26 March 2021. From 24 February 2021, shares will trade excluding entitlement to the dividend.

As at 31 December 2020, the interim dividend was not determined or publicly recommended by the Board, therefore, no provision for the dividend has been raised in the statement of financial position. However, a provision for the interim dividend payable amounting to $951 million has been raised as at the date of the resolution.

There are no income tax consequences for the Telstra Group resulting from the resolution and payment of the interim dividend, except for $408 million of franking debits arising from the payment of this interim dividend that will be adjusted in our franking account balance.

Our franking account balance as at 31 December 2020 was a $138 million surplus. We believe that our current franking account balance, combined with the franking credits that will arise on our expected tax instalments, will be sufficient to fully frank our 2021 interim dividend.

  • maintaining an optimal capital structure and cost of capital that provides flexibility for strategic investments.

In order to maintain or adjust the capital structure, we may issue or repay debt, adjust the amount of dividends paid to shareholders or return capital to shareholders.

As part of our capital management we monitor net debt. This note provides information about components of our net debt and related finance costs.

Our dividend policy together with dividends paid during the halfyear ended 31 December 2020 have been detailed in note 4.1.

4.2.1 Net debt

Net debt equals total interest bearing financial liabilities and derivative financial instruments, less cash and cash equivalents. At 31 December 2020, net debt was $16,110 million (June 2020: $16,844 million).

Table A lists the carrying value of our net debt components and includes totals of current and non-current balances.

Table A As at As at
Telstra Group 31 Dec
2020
30 Jun
2020
$m $m
Lease liabilities (3,355) (3,298)
Borrowings (15,108) (15,829)
Net derivative financial instruments 1,058 1,784
Gross debt (17,405) (17,343)
Cash and cash equivalents 1,295 499
Net debt (16,110) (16,844)

No significant components of net debt are subject to any externally imposed capital requirements. With the exception of a breach by one of our subsidiaries on an $8 million loan, we did not have any defaults or breaches under any of the agreements with our lenders during the half-year ended 31 December 2020. Subsequent to balance date, there is no outstanding breach on this loan as our subsidiary has repaid the loan in full.

Telstra Corporation Limited and controlled entities | 23

Notes to the financial statements (continued)

Section 4. Our capital and risk management (continued)

4.2 Capital management and financial instruments (continued)

4.2.1 Net debt (continued)

Table B summarises the key movements in net debt during the period and provides our gearing ratio.

Table B
Telstra Group
Half-year ended
31 Dec
Half-year ended
31 Dec
2020 2019
$m $m
Net debt at 1 July (16,844) (14,727)
Debt issuance (1,129) (3)
Commercial paper (net) 183 (98)
Revolving bank facilities (net) 260 (250)
Debt repayments 804 510
Lease liability payments 403 538
Net cash outflow 521 697
Fair value gain/(loss) impacting
Equity (108) (31)
Other expenses 26 (6)
Finance costs 1 2
Other non-cash movements
Lease liability (Telstra as a lessee) (460) (3,839)
Other loans (42) (110)
Total non-cash movements (583) (3,984)
Total increase in gross debt (62) (3,287)
Net increase in cash and cash
equivalents net of bank overdraft
(includes foreign exchange
differences)
796 133
Total decrease/(increase) in net debt 734 (3,154)
Net debt at 31 December (16,110) (17,881)
Total equity (15,185) (15,393)
Total capital (31,295) (33,274)
% %
Gearing ratio 51.5 53.7

4.2.2 Borrowings and repayment of debt

(a) Funding activities

Debt issuance for the half-year ended 31 December 2020 of $1,129 million comprised:

  • $700 million Australian dollar bilateral facilities maturing within five years

  • $414 million proceeds from sale and leaseback, treated as a financial liability under the accounting standards, of the underlying land and buildings housing the Clayton data centre in Victoria, Australia. The term of this liability is for an initial period of 30 years with two 10-year options to extend the lease.

  • $15 million other loans.

During the half-year ended 31 December 2020, we repaid $804 million of term debt (Australian dollar equivalent). This included:

  • $500 million Australian dollar bond

  • $100 million Australian dollar bilateral facility

  • $60 million Japanese yen private placement

  • $50 million Hong Kong dollar private placement

  • $35 million Australian dollar private placements.

We also repaid other loans of $59 million. The above also includes the cash settlement of derivative instruments, where applicable.

Table C shows our total and undrawn committed bank facilities at balance dates. Since 31 December 2020 we cancelled some of our facilities and entered into a new facility extending our maturity profile and reducing total available facilities to $2,390 million.

Table C As at As at
Telstra Group 31 Dec
2020
30 Jun
2020
$m $m
Facilities available 3,490 4,090
Facilities used - (260)
Facilities unused 3,490 3,830

(b) Commercial paper

Our commercial paper is used principally to support working capital and short-term liquidity. As at 31 December 2020, we held $194 million (June 2020: $375 million) of commercial paper at carrying value.

Non-cash movements for lease liability (Telstra as a lessee) for the half-year ended 31 December 2019 incorporates $3,644 million lease liability recognised on transition to the new lease accounting standard as disclosed in note 1.5 to the financial statements in our 2020 Annual Report.

Gearing ratio equals net debt divided by total capital, where total capital equals equity, as shown in the statement of financial position, plus net debt.

24 | Telstra Corporation Limited and controlled entities

Notes to the financial statements (continued) Telstra Half-Year Financial Report

Section 4. Our capital and risk management (continued)

4.2 Capital management and financial instruments (continued)

4.2.3 Borrowings

Table D details the carrying and fair values of borrowings included in the statement of financial position.

Table D As at 31 Dec 2020 As at 31 Dec 2020 As at 30 Jun 2020 As at 30 Jun 2020
Telstra Group Carrying
value
Fair value Carrying
value
Fair value
$m $m $m $m
Current borrowings
Domestic - bonds and private placements 450 453 985 995
Offshore - bonds and private placements 2,108 2,151 971 971
Bank and other borrowings 66 66 432 435
Commercial paper 194 194 375 378
2,818 2,864 2,763 2,779
Non-current borrowings
Domestic - bonds and private placements 1,048 1,203 1,047 1,219
Offshore - bonds and private placements 9,843 10,632 11,740 12,744
Bank and other borrowings 986 1,006 279 285
Sale and leaseback financial liability 413 649 - -
12,290 13,490 13,066 14,248
Total borrowings 15,108 16,354 15,829 17,027

4.2.4 Finance costs

Table E presents our net finance costs. Interest expense on borrowings are net amounts after offsetting interest income and interest expense on associated derivative instruments.

Table E
Telstra Group
Half-year ended
31 Dec
Half-year ended
31 Dec
2020 2019
$m $m
Interest income 6 7
Finance income from finance leases
(Telstra as a lessor)
6 7
Finance income from contracts with
customers
16 92
Net interest income on defined benefit
plan
1 2
Total finance income 29 108
Interest expense on
Borrowings (268) (359)
Lease liabilities (43) (59)
Gross interest on debt (311) (418)
Finance costs from contracts with
customers
(61) (102)
Net gains on financial instruments
included in remeasurements
12 12
(49) (90)
Interest capitalised 24 25
Total finance costs (336) (483)
Net finance costs (307) (375)

Net gains on derivative financial instruments included in remeasurements comprise unrealised valuation impacts on our borrowings and derivatives and are recorded in the income statement. These include net unrealised gains or losses which arise from changes in the fair value of derivative financial instruments to the extent that hedge accounting is not achieved or is not effective. These fair values increase or decrease because of changes in financial indices and prices over which we have no control.

Telstra Corporation Limited and controlled entities | 25

Notes to the financial statements (continued)

Section 4. Our capital and risk management (continued)

4.2 Capital management and financial instruments (continued) 4.2.5 Fair value measurement

The financial instruments included in the statement of financial position are measured either at fair value or their carrying value which approximates to fair value, with the exception of borrowings, which are held at amortised cost.

To determine fair value, we use both observable and unobservable inputs. We classify the inputs used in the valuation of our financial instruments according to the following three level hierarchy as shown below. The classification is based on the lowest level input that is significant to the fair value measurement as a whole.

Fair value hierarchy:

  • Level 1: quoted (unadjusted) market prices in active markets for identical assets or liabilities

  • Level 2: the lowest level input that is significant to the fair value measurement is directly (as prices) or indirectly (derived from prices) observable

  • Level 3: one or more key inputs for the instrument are not based on observable market data (unobservable inputs).

During the half-year ended 31 December 2020, there were no changes in valuation techniques for recurring fair value measurements of our financial instruments. There were also no transfers between fair value hierarchy levels.

The table below summaries the methods used to estimate the fair value of our financial instruments.

Level Financial instrument Fair value
Level 1 Listed investments in equity Quoted prices in active markets.
instruments
Level 2 Borrowings, cross currency and Valuation techniques maximising the use of observable market data. Present
interest rate swaps value of the estimated future cash flows using appropriate market based yield
curves, which are independently derived. Yield curves are sourced from
readily available market data quoted for all major currencies.
Forward foreign exchange Quoted forward exchange rates at reporting date for contracts with similar
contracts maturity profiles.
Level 3 Trade receivables from Trade receivables from contracts with customers measured at fair value are
contracts with customers such where due to the variability of the contractual cash flows the instrument
does not meet the classification requirements of financial assets at
amortised cost.
A valuation technique is used where the estimated future cash flows are
discounted to their present value using a discount rate that reflects current
market assessments of the time value of money and the risks specific to the
asset. Expected cash flows are estimated based on the terms of the customer
contract taking into account possible variations in the amount and timing of
cash flows. Discount rate is determined using a risk-free rate plus a risk
adjustment reflecting the credit risk associated with the cash flows.
Unlisted investments in equity Valuation techniques (where one or more of the significant inputs is not based
instruments on observable market data) include reference to discounted cash flows and
fair values of recent orderly sell transactions between market participants
involving instruments that are substantially the same.
Contingent consideration Initial recognition: expectations of future performance of the business.
Subsequent measurement: present value of the future expected cash flows.

26 | Telstra Corporation Limited and controlled entities

Notes to the financial statements (continued) Telstra Half-Year Financial Report

Section 4. Our capital and risk management (continued)

4.2 Capital management and financial instruments (continued)

4.2.5 Fair value measurement (continued)

Table F categorises our financial instruments which are measured at fair value, according to the valuation methodology applied.

Table F As at 31 Dec 2020 As at 31 Dec 2020 As at 31 Dec 2020 As at 31 Dec 2020 As at 30 Jun 2020 As at 30 Jun 2020 As at 30 Jun 2020 As at 30 Jun 2020
Telstra Group Level 1 Level 2 Level 3 Total Level 1 Level 2 Level 3 Total
$m $m $m $m $m $m $m $m
Assets
Trade receivables from contracts
with customers
- - 800 800 - - 1,346 1,346
Derivative financial instruments - 1,563 - 1,563 - 2,158 - 2,158
Investments in unlisted securities - - 15 15 - - 21 21
- 1,563 815 2,378 - 2,158 1,367 3,525
Liabilities
Derivative financial instruments - (505) - (505) - (374) - (374)
- (505) - (505) - (374) - (374)
Total - 1,058 815 1,873 - 1,784 1,367 3,151

(a) Level 3 financial instruments

Table G details movements in the level 3 unlisted security balances.

Table G
Telstra Group
Half-year ended
31 Dec
Half-year ended
31 Dec
2020 2019
$m $m
Opening balance 1 July 21 16
Disposal (6) -
Closing balance 31 December 15 16

During the half-year ended 31 December 2020, we have not received any dividends from our investments in these equity instruments and there have been no transfers to or from equity in relation to these investments.

4.2.6 Financial risk factors

Our underlying business activities result in exposure to operational risks and a number of financial risks including interest rate risk, foreign currency risk, credit risk and liquidity risk. Our overall risk management program seeks to mitigate these risks in order to reduce volatility in our financial performance and to support the delivery of our financial targets. We enter into derivative transactions in accordance with policies approved by the Board to manage our exposure to market risks and volatility of financial outcomes that arise as part of our normal business operations. We do not speculatively trade in derivative financial instruments.

The half-year financial report does not include all financial risk management information and disclosures required for the annual financial statements. For further details on our financial risk management refer to note 4.4 to the financial statements in our 2020 Annual Report. There have been no significant changes to our risk management policies since 30 June 2020.

Telstra Corporation Limited and controlled entities | 27

Notes to the financial statements (continued)

Section 5. Our investments

This section outlines our group structure and includes information about our controlled entities, joint ventures and associated entities. It provides details of changes to these investments and their effect on our financial position and performance during the financial year. It also includes the results of our material joint ventures and associated entities.

SECTION 5. OUR INVESTMENTS 5.1 Investments in controlled entities

5.1.1 Acquisition of Epicon

On 30 November 2020, we acquired 100% of Epicon IT Solutions Pty Ltd (including its wholly owned subsidiary, Service Potential Pty Ltd) and Epicon Software Pty Ltd via a share purchase for an upfront consideration of $25 million. The Epicon companies provide IT management services to large enterprise and government customers.

5.2 Investments in joint ventures and associated entities

5.2.1 NXE Australia Pty Limited

The equity accounted investment in NXE Australia Pty Limited is assessed for impairment on an annual basis or whenever an impairment indicator exists.

Impairment During the half-year ended 31 assessment of December 2020, we have not identified impairment indicators for NXE Australia our investment in NXE Australia Pty Pty Limited Limited. For our impairment assessment we applied judgement to determine the recoverable amount of the investment using a value in use calculation, including selection of terminal growth rate and discount rate based on past experience and our expectations for the future. No impairment charge was required.

5.2.2 Investment in Project Sunshine I Pty Ltd held for sale

As at 31 December 2020, we have classified our investment in Project Sunshine I Pty Ltd and related balances as held for sale, and recognised in other expenses a $34 million impairment loss on remeasurement to the fair value less cost to sell. The loss is included in the EBITDA contribution of the ‘All Other’ category in our segment note 2.1.2. The sale is expected to be completed by March 2021.

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Notes to the financial statements (continued)

Section 6. Other information

This section provides other information and disclosures not included in the other sections, for example our commitments and contingencies, and significant events occurring after reporting date.

SECTION 6. OTHER INFORMATION 6.1 Other accounting policies

6.1.1 New accounting standards to be applied in future reporting periods

We have not early adopted any standard, interpretation or amendment that has been issued but is not yet effective and we do not expect any of them to have a material impact on our financial results upon adoption.

AASB 2020-8 ‘Amendments to Australian Accounting Standards - Interest Rate Benchmark Reform - Phase 2’ was issued in September 2020 and will be effective for Telstra from 1 July 2021. We do not expect material impacts from this standard.

6.2 Provisions

6.2.1 Provision for Australian Competition and Consumer Commission (ACCC) investigation

In June 2020, we raised a $50 million provision for any potential penalties arising from the investigation by the ACCC into our sales, complaint handling and debt collection practices, with a specific focus on conduct towards Indigenous Australians, including in particular locations in the NT, WA, QLD, NSW and SA. In November 2020, we reached an agreement with the ACCC which includes a proposed penalty of $50 million. As at 31 December 2020, the penalty has not been paid. The Federal Court is scheduled to determine an application by the ACCC and Telstra to approve the $50 million penalty in March 2021.

In the ordinary course of our business, we identify, and may continue to identify, issues that have the potential to impact our customers and reputation, or which do not meet our standards. Where we identify these issues, we make disclosures in accordance with the accounting standards, or our other legal disclosure obligations, or provide for such liabilities as required.

(b) Other

Since 30 June 2020, there have been no significant changes to:

• contingent liabilities arising from common law claims

• indemnities, performance guarantees and financial support.

We have no significant contingent assets as at 31 December 2020.

6.4 Events after reporting date

We are not aware of any matter or circumstance that has occurred since 31 December 2020 that, in our opinion, has significantly affected or may significantly affect in future years:

  • our operations

  • the results of those operations, or

  • the state of our affairs

other than the following:

6.4.1 Interim dividend

The details of our interim dividend for the half-year ended 31 December 2020 are disclosed in note 4.1.

6.4.2 Revised retail store strategy

6.3 Commitments and contingencies

6.3.1 Capital expenditure commitments

During the half-year ended 31 December 2020, our capital commitments decreased by $83 million due to reduced capital expenditure spend.

6.3.2 Contingent liabilities and contingent assets

(a) Investigations by regulators

Telstra is subject to a range of laws and regulations in Australia and overseas, including in the areas of telecommunications, corporate law, consumer and competition law and occupational health and safety. Telstra is also subject to investigations and reviews from time to time by regulators, including certain current investigations into whether Telstra has complied with relevant laws and regulations. A number of these investigations have arisen in circumstances where Telstra has self-reported issues where it has not complied with relevant laws and regulations. In Australia, the principal regulators that Telstra interacts with are the Australian Competition and Consumer Commission (ACCC), the Australian Communications and Media Authority (ACMA), the Australian Securities and Investments Commission (ASIC) and the Australian Securities Exchange (ASX). Any regulatory investigations and reviews may result in enforcement action, litigation (including class action proceedings) or civil or criminal penalties. We assess each investigation and review that we are subject to for the purposes of preparing our financial statements in accordance with the accounting standards.

On 11 February 2021, we announced a revised retail store strategy to move to a fully Telstra-owned, branded retail store model. This will enhance our management of the future store footprint, support our digital sales ambition and improve our ability to manage third party risk and responsible selling practices. Consistent with this strategy, we provided a formal notice of non-renewal of the Telstra Dealership Agreements to each of our licensed stores. These agreements have varying tenures ranging up to the calendar year 2025. We have made non-binding indicative offers to certain licensees to acquire their stores. These offers are subject to negotiation, due diligence and final agreements before these stores can be acquired. We will continue to assess the remaining network of stores with the intention to have all licensed stores operated by Telstra by December 2025. Whilst there is uncertainty in the final outcomes of this strategy, we do not expect this to have a significant financial impact for the financial year 2021.

Telstra Corporation Limited and controlled entities | 29

Directors’ Declaration

This Directors’ Declaration is required by the Corporations Act 2001 . The Directors of Telstra Corporation Limited have made a resolution that declared:

  • (a) in the Directors’ opinion, there are reasonable grounds to believe that Telstra Corporation Limited will be able to pay its debts as and when they become due and payable

  • (b) in the Directors’ opinion, the financial statements and notes of the Telstra Group for the half-year ended 31 December 2020, as set out on pages 1 to 29 are in accordance with the Corporations Act 2001 , including that:

  • (i) the financial report complies with Accounting Standard AASB 134: ‘Interim Financial Reporting’ and the Corporations Regulations 2001

  • (ii) the financial statements and notes give a true and fair view of the Telstra Group’s financial position and performance for the half-year ended 31 December 2020.

For and on behalf of the board

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John P Mullen Chairman

Andrew R Penn Chief Executive Officer and Managing Director

11 February 2021 Melbourne, Australia

30 | Telstra Corporation Limited and controlled entities

8 Exhibition Street Melbourne VIC 3000 Australia GPO Box 67 Melbourne VIC 3001

Tel: +61 3 9288 8000 Fax: +61 3 8650 7777 ey.com/au

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Independent auditor’s review report to the members of Telstra Corporation Limited

Report on the Half-Year Financial Report

Conclusion

We have reviewed the accompanying half-year financial report of Telstra Corporation Limited (the Company) and its subsidiaries (collectively the Group), which comprises the statement of financial position as at 31 December 2020, the income statement, statement of comprehensive income, statement of changes in equity and statement of cash flows for the half-year ended on that date, notes comprising a summary of significant accounting policies and other explanatory information, and the directors’ declaration.

Based on our review, which is not an audit, nothing has come to our attention that causes us to believe that the half-year financial report of the Group is not in accordance with the Corporations Act 2001 , including:

  • a. Giving a true and fair view of the consolidated financial position of the Group as at 31 December 2020 and of its consolidated financial performance for the half-year ended on that date; and

  • b. Complying with Accounting Standard AASB 134 Interim Financial Reporting and the Corporations Regulations 2001.

Directors’ Responsibility for the Half-Year Financial Report

The directors of the Company are responsible for the preparation of the half-year financial report that gives a true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 and for such internal control as the directors determine is necessary to enable the preparation of the half-year financial report that is free from material misstatement, whether due to fraud or error.

Auditor’s Responsibility

Our responsibility is to express a conclusion on the half-year financial report based on our review. We conducted our review in accordance with Auditing Standard on Review Engagements ASRE 2410 Review of a Financial Report Performed by the Independent Auditor of the Entity , in order to state whether, on the basis of the procedures described, anything has come to our attention that causes us to believe that the half-year financial report is not in accordance with the Corporations Act 2001 including: giving a true and fair view of the Group’s consolidated financial position as at 31 December 2020 and its consolidated financial performance for the half-year ended on that date; and complying with Accounting Standard AASB 134 Interim Financial Reporting and the Corporations Regulations 2001 . As the auditor of the Group, ASRE 2410 requires that we comply with the ethical requirements relevant to the audit of the annual financial report.

A review of a half-year financial report consists of making enquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with Australian Auditing Standards and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

Independence

In conducting our review, we have complied with the independence requirements of the Corporations Act 2001 .

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Ernst & Young

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Andrew Price Partner Melbourne 11 February 2021

A member firm of Ernst & Young Global Limited Liability limited by a scheme approved under Professional Standards Legislation

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