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Telefonica S.A. Investor Presentation 2018

Mar 31, 2018

1889_ip_2018-03-31_30e9c86d-2924-49c8-aa72-4e284daca26a.pdf

Investor Presentation

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Disclaimer

This document and the Q&A session may contain forward-looking statements and information (hereinafter, the "Statements") relating to the Telefónica Group (hereinafter, the "Company" or "Telefónica") or otherwise. These Statements may include financial forecasts and estimates based on assumptions or statements regarding plans, objectives and expectations that make reference to different matters, such as the customer base and its evolution, growth of the different business lines and of the global business, market share, possible acquisitions, divestitures or other transactions, Company's results and other aspects related to the activity and situation of the Company.

The Statements can be identified, in certain cases, through the use of words such as "forecast", "expectation", "anticipation", "aspiration", "purpose", "belief" or similar expressions or variations of such expressions. These Statements reflect the current views of Telefónica with respect to future events, do not represent, by their own nature, any guarantee of future fulfilment, and are subject to risks and uncertainties that could cause the final developments and results to materially differ from those expressed or implied by such Statements. These risks and uncertainties include those identified in the documents containing more comprehensive information filed by Telefónica before the different supervisory authorities of the securities markets in which its shares are listed and, in particular, the Spanish National Securities Market Commission.

Except as required by applicable law, Telefónica does not assume any obligation to publicly update the Statements to adapt them to events or circumstances taking place after the date hereof, including changes in the Company's business or business development strategy or any other unexpected circumstance.

This document and the Q&A session may contain summarized, non-audited or non-GAAP financial information. The information contained herein and therein should therefore be considered as a whole and in conjunction with all the public information regarding the Company available, including any other documents released by the Company that may contain more detailed information.

In October 2015, the European Securities Markets Authority (ESMA) published guidelines on Alternative Performance Measures (APM), applicable to regulated information published from July 3, 2016. Information related to APM used in this presentation are included in the our consolidated financial statements and consolidated management report for the year 2017 submitted to the Spanish National Securities Market Commission (CNMV), in Note 2, page 283 of the .pdf filed. Recipients of this document are invited to read it.

Neither this document nor the Q&A session nor any of their contents constitute an offer to purchase, sale or exchange any security, a solicitation of any offer to purchase, sale or exchange any security, or a recommendation or advice regarding any security

Q1 18 Highlights

Mr. Ángel Vilá COO

Highlights | Execution of strategic priorities

Enable people with the power of connectivity

  • 357m accesses; +36% LTE; +7% smartphones; +20% FFTx/Cable; +5% Pay TV
  • Extending leadership in FTTx/Cable: 45.8m premises passed (+5.9m y-o-y)
  • More services, more usage; more ARPU

Operate in markets where we can have an impact & create value

All business units growing in Revenues & OIBDA ex-regulation
  • Spain: Accelerating revenue and OIBDA growth
  • Brazil: Growth and margin expansion
  • Germany: MSR ex-reg. continued to grow
  • UK: Robust financial performance; new spectrum to further strengthen operations
  • South Hispam: Solid growth rates
  • North Hispam: Impacted by new regulation in MEX
Optimise
our capabilities
for a sustainable
digital future

Strengthened our differential platforms

Solid advance in customer-centric digitalisation & data monetisation

Launch of AURA
in 6 countries
Deliver
on
our
financial
targets

Revs, OIBDA, OpCF
org. growth in Q1

Further net debt reduction

Q1 results in line with expectations

Reiterating guidance

Key financials Q1 18

Q1 18 (€m) Reported IFRS
15 & 9
Reported
y-o-y
Organic
y-o-y
Revenues 12,190 (7.2%) 1.9%
Service revenues 11,040 (9.4%) 0.8%
OIBDA 3,864 (3.9%) 3.3%
Underlying OIBDA 3,863 (5.6%)
OIBDA margin 31.7% 1.1 p.p. 0.4
p.p.
OpCF
(ex-spectrum)
2,381 (1.0%) 4.4%
Net Income 837 7.4%
EPS
(€)
0.12 (13.2%)
Underlying EPS
(€)
0.17 (3.0%)
FCF 550 (8.7%)
Net Financial Debt 43,975 (9.8%)

Reported figures y-o-y affected by

  • Negative FX evolution
  • Regulation
  • Restructuring costs, tower sales
  • Different accounting standards (2018 IFRS 15 & 9; 2017 IAS18)

IFRS 15 impacts Q1 18 -€10m in Revenues +€11m in OIBDA

Guidance confirmed

Operating 2018
guidance organic
Guidance 2018E (IAS 18) Q1 18
Revenues Growth of around 1%
(despite regulation dragging: -0.9 p.p.)
+1.9
%
OIBDA Margin Continues expanding around 0.5 p.p.
(despite regulation dragging -1.6 p.p. on
OIBDA growth)
+0.4
p.p.
CAPEX
ex-spectrum/Sales
Around 15% 12.3
%

Solid balance sheet Additional deleveraging Improved ROCE Attractive, stable & sustainable dividend

Dividends to be paid in 2018 calendar yr. €0.40/sh.

Cash: 15/Jun/18 €0.20/sh.

Cash: 20/Dec/18 €0.20/sh.

Final Jun-19 €0.20/sh.

Sustained free cash flow generation

Strong Q1 FCF, operational leverage

Q1 q-o-q change in Net Debt

ND decrease in Q1, changing trends vs. previous years ND -9.8% y-o-y; (-€4.8bn y-o-y)

Q1 FCF affected by WC seasonality and extraordinary minority payment...

...FCF to improve throughout the year

FX impact structurally neutralised

  • Q1: BRL and ARS explain 80% of negative FX impact in OIBDA
  • FX spot rates explain Q1 increase in Net Debt
  • At current FX, weaker H1 18 y-o-y comps than in H2 18
  • Strong organic contribution
  • Q1 y-o-y: +€250m to revenues; +€134m to OIBDA

FX impact in Q1 FCF

Positive delivery on Revenues, OIBDA & OpCF

Growth acceleration Q1 18

  • Revenue mix transformation
  • Service Revenue growth +0.8%, despite regulation (-1.2 p.p.)
  • Margin expansion; continued focus on efficiencies & synergies; increasing relevance of digitalisation
  • All regions contributing to OIBDA growth (ex. N. Hispam)
  • Reported OpCF stable despite FX
  • Holistic and efficient CapEx (+1.5% y-o-y)
  • Covering more with less investments

Q1 18 Robust profitability

Monetisation focus enhanced

Attracting, bundling and upselling Capturing more usage with improved capabilities

  • M4M evolution to add more value
  • Revamped mobile in Latam
  • ‣ "Movistar Series" launch (Feb-18)
  • ‣ "Movistar Play" (OTT video) in 13 countries
  • New bundle with TV at the core
  • ‣ " Fusion+ Ocio Total" (300 Mbps + series&films +2 mobiles) (Feb-18)
  • Enhanced prepaid portfolio in mid-high tiers
  • ‣ More data and digital services ("GoRead", "NBA", "Vivo Bem")
  • Continued to develop recurrent data plans in prepaid Latam

Enriched prepaid mid-level plans (Mar-18)

We are a platform Co. to better serve customer needs

Aura, the new customer relationship model

Leading the integration of AI in networks & customer care

10

Digitalisation, a leap forward in our bold transformation

Enhancing Customer Experience and Operational Efficiency

…initiatives already onboard to capture impact along 2018

Digitalisation drives cost savings…. ...higher CSI and digital engagement

Increased customer satisfaction, loyalty and usage

Q1 18 Results

Ms. Laura Abasolo CFCO

Spain | Solid trading in a rational market

Improving churn

  • "M4M", main strategy in the market in Q1
  • Increasingly competitive offering: solid Mobile, Fiber (retail & wholesale) and TV
  • "Fusión" growing base and ARPU
  • Improved value mix: 27% in high-value (+6 p.p. y-o-y)
  • Churn reduction across services
  • "Fusión", FBB, TV, Mobile: -0.1 p.p. q-o-q

Unmatchable platforms in quality and scale

  • Largest Fiber, LTE and TV coverage
  • Wholesale upside (just 24% accesses on Fiber)
  • Fiber wholesale agreements with main players

+2.2m 19.7m FTTH p. passed Q1 17 52% 10% 59% 24% o/FBB Retail o/Wholesale accesses Q1 18 y-o-y

Spain | Improving revenue and OIBDA trend

Sustained growth

  • Serv. Revs. growth improved to +0.8%; +1.8% ex-MTR/MásMóvil
  • Acceleration in "Consumer": +2.9% in Q1 (+1.6 q-o-q)
  • Improvement in "Business": -0.6% in Q1 (+2.0 q-o-q)
  • Decline in "Wholesale & Other": -3.5% in Q1 (-7.7 q-o-q)
  • Negative impacts at Wholesale revs. line start to kick-in
  • Wholesale/MVNO loss and MTR cut
  • Partially offset by fiber wholesale growth

Cash conversion

  • OpEx increase eased (+0.6% y-o-y; -0.1 p.p. q-o-q)
  • Lower commercial cost q-o-q
  • Upside in savings (personnel, digitalisation…)
  • Margin impacted by revenue mix
  • +0.2 p.p. y-o-y excluding Wholesale/MVNO loss
  • CapEx (+3.9%) & OpCF (-0.7%) on different CapEx phasing

Service Revenues & OIBDA

Strong margins

Germany | Positive financial performance

Continuous market momentum

  • Solid Q1 mobile contract net adds (+157K)
  • -Strong Partner trading on 4G offers
  • -LTE cust. (+15% y-o-y); penetration 39% (+7 p.p.)
  • O2 Free ARPU accretive
  • O2 Ranked #2 in Connect Mobile Hotline-Test

Strong OpCF

  • Revenue trend improving
  • -MSR ex-regulation (+0.3% y-o-y); handset sales (+10.5%)
  • Sustained OIBDA growth and margin expansion
  • -Regulatory drag (-€14m vs. -€7m in Q1 17)
  • Incremental synergy savings on-track (OIBDA: €35m; CapEx: ~€15m)
  • CapEx (-5.6% y-o-y): efficient network consolidation & LTE rollout

Financials (y-o-y organic)

UK | Solid financials, capability enhanced

Largest customer base & trusted network

  • Leading network: 32.0m customers (incl. MVNO partners)
  • Continued contract base expansion, despite seasonally slower Q
  • Market-leading churn: 1.0% (broadly stable y-o-y and q-o-q)
  • Network quality assured with latest spectrum auction results
  • 40 MHz of 2.3 GHz and 40 MHz of 3.4 GHz
  • Av. data usage per smartphone +36% vs. Q1 17

Robust financials

  • Revenue growth (ex-reg.): +4.2% y-o-y (vs. +4.5% in Q4)
  • Growing subscriptions, handsets, MVNO & non-mobile revenues
  • Consistent OIBDA growth
  • Ongoing impact from RLAH (-€23m in Q1; -€25m in Q4)
  • Supported by reduced annual licence fee payment
  • Strong OpCF growth +32.9% y-o-y on CapEx phasing

MSR ex-regulation

Q1 18

Brazil | Growth and value

Unique assets

  • M4M strategy is paying off
  • New hybrid portfolio launched in February
  • Largest and most reliable 3G and 4G network
  • Sustainable leadership: 41.4% contract market share
  • 1.6% contract churn (stable y-o-y); unrivaled value proposition
  • Strong growth opportunity; LTE penetration 55%
  • ‣ 364 cities with 4G+ (+250 in Q1 18)
  • Fiber as growth engine
  • 88 cities already covered with FTTH
  • ‣ 4.6M already connected
  • TV: Best value proposition with cutting-edge technology
  • ‣ IPTV available in 65 new cities

Brazil | Delivering profitable growth

Sustained revenue growth

  • MSR : +3.5% (+3.9% in Q4 17)
  • Boosted by data growth (+17.1%) and price upgrades
  • Outgoing postpaid revenue improved to +9.2% (Q4 17: +9.3%)
  • Fixed: -4.0% (-3.8% in Q4 17)
  • Affected by voice decrease, fixed to mobile substitution & DTH

Digital initiatives drive margins upward

  • OIBDA and margin growth
  • OpEx continue declining (-1.9%; 9 consecutive Qs of cost reduction)
  • Best Q1 margin since 2009
  • Digitalisation and efficiency as main levers
  • CapEx (+16.5%; on different phasing)
  • Solid investment over the years to create a unique combination of network, IT and service platforms
  • OpCF (-2.2%; different CapEx phasing); 22.0% margin

South Hispam | Healthy and consistent growth

('000)

Commercial recovery & margin expansion

  • Strong improvement in contract net adds
  • Better performance in Chile and Peru
  • FTTx/Cable: 1.8M connected (1.2M FTTH/cable connected)
  • ARGENTINA (Revs. €755m; OIBDA €245m)
  • Growth in value: (contract +5%; LTE +61%; FTTx: x4)
  • Solid Revenues and OIBDA growth
  • CHILE (Revs. €526m; OIBDA €153m)
  • Positive contract net adds for the 3rd consecutive quarter
  • Accelerating FTTx net adds (x4 y-o-y)
  • Better y-o-y OIBDA trend: -4.3% (vs -14.5% in Q4 17)
  • PERU (Revs. €501m; OIBDA €98m)
  • Positive contract net adds for the first time in 7 Qs
  • Continued solid performance in fixed business
  • Revenues and OIBDA declined affected by commercial intensity, competition and regulation

North Hispam | Commercial success overshadowed by regulation

Telxius | New "MAREA" cable now in service

Sustained commercial momentum

  • New state-of-the-art cables progressed according to plan
  • MAREA (US-Europe) in service since the end of March
  • BRUSA (Brazil-US) to come into service later this year

Solid financials across business

  • Revenue increase explained by towers; cable impacted by tougher comps in Q1 17
  • Operating efficiency sustained high OIBDA margin
  • CapEx intensity reflects deployment efforts in MAREA and BRUSA
  • To be reduced during H2 18

Net debt reduction despite seasonal Q1 effects

Focused on attractive long-term financing

lines & synd.…

Net Debt maturities

Interest payments cost

Conclusion

Mr. Ángel Vilá COO

Q1 summary | Delivering robust financials

Our mission Let our customers choose it all

For further information: Investor Relations Tel. +34 94 482 87 00 [email protected] www.telefonica.com/investors