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Telefonica S.A. Regulatory Filings 2016

Oct 27, 2016

1889_ffr_2016-10-27_179b9cfd-4563-4118-b516-5b45a16e6a1d.zip

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6-K 1 d450310d6k.htm FORM 6-K Form 6-K

Table of Contents

FORM 6-K

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Report of Foreign Private Issuer

Pursuant to Rule 13a-16 or 15d-16

of the Securities Exchange Act of 1934

For the month of October, 2016

Commission File Number: 001-09531

Telefónica, S.A.

(Translation of registrant’s name into English)

Distrito Telefónica, Ronda de la Comunicación s/n,

28050 Madrid, Spain

3491-482 87 00

(Address of principal executive offices)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:

Form 20-F x Form 40-F ¨

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):

Yes ¨ No x

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):

Yes ¨ No x

Indicate by check mark whether by furnishing the information contained in this Form, the registrant is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934:

Yes ¨ No x

If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): N/A

Table of Contents

Telefónica, S.A.

TABLE OF CONTENTS

Item Sequential Page Number
1. Telefónica – 2016 Third quarter financial results 3

Table of Contents

INTERIM MANAGEMENT STATEMENT

JANUARY – SEPTEMBER 2016

Table of Contents

TABLE OF CONTENTS

TELEFÓNICA
Consolidated Results 3
• Digital Services 7
• Telefónica Recursos Globales 8
RESULTS BY BUSINESS UNITS
Telefónica España 19
Telefónica Deutschland 24
Telefónica UK 28
Telefónica Brasil 31
Telefónica Hispanoamérica 35
• Telefónica Argentina 38
• Telefónica Chile 41
• Telefónica Perú 44
• Telefónica Colombia 47
• Telefónica México 50
• Other Hispam countries 52
ADDENDA
Key Holdings of the Telefónica Group 56
Changes to the Perimeter 57

The financial information related to January-September 2016 contained in this document has been prepared under International Financial Reporting Standards (IFRS), as adopted by the European Union, which do not differ for the purposes of the Telefónica Group, from IFRS as issued by the International Accounting Standards Board (IASB).

Telefónica’s management model, regional and integrated, means that the legal structure of the companies is not relevant for the release of Group financial information, and therefore, the operating results of each of these business units are presented independently, regardless of their legal structure. For the purpose of presenting information on a business unit basis, revenue and expenses arising from invoicing among companies within Telefónica’s perimeter of consolidation for the use of the brand and management contracts have been excluded from the operating results for each business unit. This breakdown of the results does not affect Telefónica’s consolidated earnings.

The English language translation of the consolidated financial statements originally issued in Spanish has been prepared solely for the convenience of English speaking readers. Despite all the efforts devoted to this translation, certain omissions or approximations may subsist. Telefónica, its representatives and employees decline all responsibility in this regard. In the event of a discrepancy, the Spanish-language version prevails.

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01

CONSOLIDATED RESULTS

Total accesses reached 349.4 million, and decreased by 1% vs. September 2015 affected mainly by fewer mobile prepay customers in Brazil. Nevertheless, the sustained quality of the customer base is reflected in the strong growth of: i) LTE customers, 1.9 times more than in September 2015, with net additions of 7.3 million in the quarter and with a penetration of 22%, +11 percentage points higher year-on-year; ii) mobile contract accesses (+6% year-on-year) grew across all segments increasing their weight over the total by 2 percentage points to 40%, after recording net additions of 2.0 million in the quarter (+15% year-on-year); iii) smartphones (+20% year-on-year) recorded quarterly net additions of 14.5 million and a penetration of 56% (+10 percentage points year-on-year); iv) pay TV customers grew by 3% year-on-year and represented 49% of total fixed broadband accesses in those countries where this service is offered (stable vs. the previous year); and v) fibre and VDSL accesses (+26% year-on-year) increased their weight over total fixed broadband by 8 percentage points to 41%.

This better quality base translated in an improved performance of customer metrics. Thus, the average revenue per customer grew by 2.6% vs. the first nine months of 2015 and churn levels continued to improve (-0.3 percentage points vs. July-September 2015).

In the third quarter, a lower impact of the exchange rates evolution on the main metrics was particularly noteworthy; year-on-year comparisons improved significantly due to the comparison of more homogeneous values as the strong depreciation of Latin American currencies took place in the third quarter of 2015. At the same time, some currencies such as the Brazilian real appreciated recently against the euro, although this impact, if maintained, shall be more noticeable in the following quarters.

Thus, the negative impact of exchange rates in July-September was reduced, deducting 5.5 percentage points from the year-on-year change in revenues and 4.4 percentage points from that of OIBDA (-9.6 percentage points and -8.6 percentage points, respectively in January-September) mainly due to the depreciation of the Argentine peso and the pound sterling vs. the euro. At the same time, currency depreciations reduced payments in euros related to investments, taxes and minorities, offseting, in terms of cash generation, the negative impact of exchange rates on OIBDA for the first nine months.

Meanwhile, the year-on-year evolution of results did not reflect from this quarter significant changes in the perimeter of consolidation, since GVT and DTS were incorporated in May 2015 (+2.1 percentage points contribution to the year-on-year revenues variation and +1.5 percentage points to that OIBDA in January-September).

Revenues for the third quarter totalled 13,080 million euros, broadly stable in organic terms vs. the same period of the previous year (-0.2%; -5.9% reported), affected by lower handset revenues. Service revenues maintained their year-on-year growth at 1.4% in the quarter (+2.2% in the first nine months), meanwhile handset sales continued to be affected by the widespread extension of handset lifecycles (-16.6% in the quarter; -14.6% in the first nine months).

In January-September, revenues increased to 38,315 million euros, 0.8% higher in organic terms than in the same period of the previous year (-6.7% reported). Excluding the negative impact from regulation, July-September revenues grew by 0.8% (+1.7% in the first nine months).

By region, and in the first nine month of the year, T. España accounted for 24.8% of consolidated revenues, followed by T. Hispanoamérica (23.9%), T. Brasil (21.0%), T. Deutschland (14.5%) and T. UK (13.4%), reflecting the high diversification of the Company’s asset portfolio.

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By service, broadband connectivity revenues increased in the quarter by 13.9% year-on-year organic to represent 35.2% (+4.0 percentage points year-on-year). Meanwhile, voice and access revenues decreased to 42.6% of the total (47.1% in the third quarter of 2015). Mobile data revenue growth sequentially accelerated in the quarter to 12.0% year-on-year organic (+9.4% in April-June) to represent 51% of mobile service revenues in January-September (+5.0 percentage points year-on-year organic) thanks to increased smartphone and LTE penetration. At the same time, non-SMS data revenue organic growth accelerated sequentially year-on-year (+20.0% in the third quarter; +16.0% in the second quarter) and represented 81% of data revenues in the first nine months (+5.2 percentage points year-on-year organic; +1.0 percentage points vs. second quarter).

Sustained mobile data traffic growth trend continued, and increased 65% vs. the third quarter of 2015, on the back of strong LTE traffic growth, which represented 36% of total traffic (+16 percentage points year-on-year), with higher average usage (+63%) and ARPU around 10% higher.

Operating expenses for the quarter (9,181 million euros) showed good performance and presented a 1.6% organic year-on-year decline (-7.6% reported), an improvement of 0.7 percentage points vs. the second quarter of the year due to better commercial expense evolution, capture of synergies and lower transformation expenses, among others. In January-September they totalled 27,191 million euros and decreased by 0.2% organic year-on-year (-7.4% reported).

Supplies increased to 3,685 million euros in the third quarter and decreased by 5.6% organic year-on-year (an improvement of 2.0 percentage points v.s. the second quarter variation), mainly due to lower handset consumption and lower interconnection costs.

Personnel expenses (1,704 million euros in July-September) increased by 1.5% organic year-on-year due to inflationary pressure in some Latin American countries and internalisation of services in T. Brasil, partially offset by the savings generated from restructuring plans in Spain, Germany and Brazil. In the quarter, a provision was recorded for restructuring expenses of 40 million euros, of which 22 million euros were recorded in T. Deutschland and 16 million euros in Other Companies (in the first nine months restructuring expenses increased to 108 million euros).

The average workforce in the first nine months of 2016 stood at 133,328 employees (+0.9% year-on-year; -6.1% year-on-year including the equivalent average workforce of GVT and DTS in the same period of 2015).

Other operating expenses stood at 3,791 million euros in the quarter and increased by 1.3% organic vs. the previous year, mainly due to the negative effect of inflation in some Latin America countries and higher network expenses. This increase decelerated vs. the previous quarter due to the better performance in T. Deutschland and T. UK.

Operating income before depreciation and amortisation (OIBDA) increased 3.1% year-on-year in organic terms to 4,175 million euros in the quarter (-1.0% reported), with all operating units growing (T. Brasil +9.5%; T. Hispanoamérica +6.3%; T. Deutschland +4.2%; T.UK +1.6%; T. España +1.8% excluding the sale of real estate and asset valuation adjustments of DTS).

OIBDA growth accelerated year-on-year (+2.4 percentage points organic vs. the previous quarter) due to the widespread businesses improvement, since Hispanoamerica, Brazil, Germany and the UK improved their contribution in the quarter.

In the first nine months, OIBDA totalled 11,931 million euros (+3.1% year-on-year organic; -4.6% reported). Excluding the regulatory impact, OIBDA grew 4.2% organic year-on-year in the third quarter (+4.5% in January-September).

OIBDA margin for the quarter stood at 31.9%, and continued to expand vs. the previous year, +1.0 percentage points organic (+1.6 percentage points reported). In the first nine months, OIBDA margin (31.1%) increased by 0.7 percentage points in organic terms (+0.7 percentage points reported), reflecting the positive evolution of service revenues, the continued effort to contain costs (implementation of the simplification programme) and the generation of synergies by acquired companies.

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Depreciation and amortisation from July-September reached 2,458 million euros and increased by 6.1% organic year-on-year (+2.4% reported) mainly due to the higher level of investment in T. Brasil and T. Deutschland. In the first nine months, this line increased to 7,131 million euros (+3.4% organic year-on-year; -1.4% reported). Total depreciation and amortisation charges arising from purchase price allocation processes amounted to 192 million euros in the quarter (631 million euros in January-September 2016).

Operating income (OI) increased to 1,718 million euros and decreased by 0.4% year-on-year in organic terms (-5.5% reported). In the first nine months of 2016, it amounted to 4,800 million euros (+2.8% year-on-year organic; -9.0% reported).

Net financial expenses totalled 1,850 million euros in the first nine months of the year and decreased by 3.7% year-on-year mainly due to the savings from debt management (hedging in pounds linked to T. UK and lower cost of debt in European currencies), partially offset by non-recurring factors, mainly including, in 2016 the capital loss due to the sale of 1.5% China Unicom stake (-155 million euros) and in 2015 the positive impact of the divestment in Telecom Italia, S.p.A (380 million euros). In the third quarter, net financial expenses reached 531 million euros (including the aforementioned China Unicom capital loss) and are lower than those of the same period in 2015, affected by non-recurring factors.

Income tax in the first nine months of the year totalled 741 million euros, which over an income before taxes of 2,947 million euros, resulted in an effective rate of 25.2%. In the third quarter, income tax stood at 193 million euros and decreased year-on-year impacted by non-recurring factors.

Profit attributable to minority shareholders reduced July-September net income by 11 million euros (-29 million euros in the third quarter of 2015) mainly due to the profit attributed to minority stakeholders in T. Brasil, partially offset by that of T. Deutschland. In January-September, this item contributed 19 million euros to net income (-41 million in the same period of 2015).

As a result of the previous items, consolidated net income increased to 983 million euros in the quarter (+38.5% year-on-year) and basic earnings per share stood at 0.19 euros (+44.8% year-on-year). In January-September they totalled 2,225 million euros and 0.41 euros per share, respectively.

CapEx for the first nine months of the year totalled 6,016 million euros, including 341 million euros for spectrum acquisitions (331 million euros in the third quarter, of which 282 million euros were in Peru and 47 million euros in Brasil), and was mainly focused on UBB deployment, with the investment in growth and transformation representing 78.8% of the total. In organic terms, it increased by 0.5% vs. the same period of the previous year (-22.4% reported).

Operating cash flow (OIBDA-CapEx) accelerated its year-on-year growth to +10.8% organic in the quarter (+9.3 percentage points vs. the previous quarter) and reached 1,814 million euros. In the first nine months, it totalled 5,915 million euros (+5.7% year-on-year organic; +24.4% reported).

In the first nine months of 2016, interest payments reached 1,746 million euros and decreased by 6.3% year-on-year mainly due to the reduction of debt in euros at fixed rates, partially offset by non-recurring effects.

The effective cost of interest payments in the last twelve months stood at 4.31%, 32 basis points lower year-on-year.

Tax payments amounted to 365 million euros in January-September, 8.2% lower than in the same period of 2015 mainly due to lower payments in advance. In the third quarter they totalled 137 million euros and decreased by 43.0% vs. the third quarter of 2015 due to lower payments in advance and greater refunds from previous years.

Working capital consumption for the nine months (-1,111 million euros) continued to be affected by seasonal factors, partially offset by the implementation of management measures which contributed to cash generation (factoring of accounts receivable and extended payment terms with suppliers or with the factoring firm where those have been discounted). This consumption was 354 million euros higher than that of the same period of the previous year mainly

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due to (i) regularisation of payments in foreign currency in Argentina, (ii) the positive impact in 2015 of partial financing of spectrum licences in Germany and Ecuador and (iii) deferred revenues from advanced collections in Germany in 2015. It should be noted that in the third quarter, working capital contributed to cash flow generation by 302 million euros due to the intensification in management measures.

Operations with minority shareholders for January-September amounted to 354 million euros and decreased by 14.1% year-on-year mainly due to lower dividend payments in T. Brasil. In the quarter, they totalled 91 million euros, 78 million euros more than in the third quarter of 2015 mainly due to the different dividend payment schedule in T. Brasil.

Thus, free cash flow amounted to 2,315 million euros in the first nine months and increased by 91.9% vs. the same period of 2015 (+5.8% year-on-year excluding spectrum payments). In July-September it amounted to 1,500 million euros, including 330 million euros for spectrum payments mainly in Peru and Brazil, and increased by 7.1% vs. the third quarter of 2015 (+30.8% year-on-year excluding spectrum payments). It is particularly noteworthy the sequential evolution vs. the second quarter (+754 million euros), due to widespread improvements across all captions.

Net financial debt stood at 49,984 million euros at September 2016 and decreased by 2,584 million euros vs. June 2016 due to: i) generation of free cash flow of 1,500 million euros in the quarter, ii) shareholder remuneration (852 million euros, mainly due to the issuance of capital instruments net of coupon payments), iii) net financial divestments (360 million euros mainly associated with the sale of China Unicom stake) and iv) the lower value in euros of net debt in foreign currency (188 million euros). On the other hand, the debt increased in the quarter due to the payment of labour-related commitments (266 million euros), mainly early retirements, and due to other factors affecting the valuation of the liabilities (50 million euros, mainly the refinancing of commercial liabilities). Compared with December 2015, the net financial debt grew by 144 million euros. Factors causing the debt to decrease included: i) generation of free cash flow of 2,315 million euros; ii) lower value in euros of the net debt in foreign currencies (415 million euros) and iii) net financial divestments (212 million euros). On the other hand, debt increased due to: i) shareholder remuneration (dividends, treasury stock, issuance of capital instruments net of coupon payments) for the sum of 1,855 million euros; ii) other factors affecting the valuation of liabilities of 633 million euros (mainly the refinancing of commercial liabilities) and iii) payment of labour-related commitments (598 million euros).

The leverage ratio (net debt over OIBDA) stood at 3.05 times 1 at the end of September 2016.

In the first nine months of 2016, Telefónica’s financing activity reached close to 6,800 million equivalent euros, without considering the re-financing of commercial paper and short-term bank loans. The activity focused mainly on strengthening the liquidity position and refinancing the debt maturities in an environment of very low interest rates.

In September, Telefónica Europe B.V., the Dutch subsidiary of Telefónica, S.A., concluded an issuance of perpetual debentures with the subordinated guarantee of Telefónica, S.A., for an aggregate nominal amount of 1,000 million euros, subject to a call option exercisable by the issuer from the fifth year and a half from the issuance date. It should be noted that the strong demand from institutional investors made it possible to fix interest at a rate of 3.750%, making it the lowest coupon ever fixed by Telefónica in a hybrid issuance in euros.

Subsequent to the end of the quarter, Telefónica issued a bond distributed in two tranches, 1,250 million at 4 years and 750 million at 15 years, with the lowest coupons paid by Telefónica historically in an issue in euros with these terms (0.318% and 1.930%, respectively), with the latter being the longest bond to date issued by a Spanish corporate issuer in 2015-2016.

In the first nine months of 2016, Telefónica Group obtained funding by means of extending payment terms with suppliers, or with the factoring firm where those had been discounted, for a total 867 million equivalent euros.

1 OIBDA twelve months rolling, excluding goodwill valuation adjustments, capital gains/losses on the sale of companies, the non-recurring impact from restructuring costs in the last 12 months, and firm commitments related to the Telefónica Foundation’s social activities.

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Meanwhile, Telefónica, S.A. and its holding companies continued with their issuance activity under the Promissory Note and Commercial Paper Programmes (Domestic and European), increasing the outstanding amount to approximately 4,517 million euros at the end of September.

At the end of September, Telefónica maintained undrawn committed credit lines with different credit institutions for an approximate amount of 13,645 million euros (12,136 million euros maturing in more than twelve months) which combined with the equivalent cash position and current financial assets excluding Venezuela, placed liquidity at 19,843 million euros.

Definition:

Organic Growth : Assumes constant exchange rates from 2015, excludes the impact of hyperinflationary adjustments in Venezuela in both years and considers a constant perimeter of consolidation. In OIBDA and OI terms, excludes write-downs, capital gains/losses from the sale of companies, sale of towers, restructuring costs and material non-recurring impacts. CapEx also excludes investments in spectrum.

Digital Services

(year-on-year changes in organic terms)

Digital services revenues stood at 1,162 million euros in the third quarter (+10.7% year-on-year) and 3,511 million in the first nine months of the year (+15.2%).

Video revenues in the quarter (723 million euros) grew year-on-year by 9.9% (+13.3% in the first nine months of the year), driven by the growth of pay TV accesses to 8.4 million at September (4.4 million satellite TV accesses), 3% more than one year ago. The slower pace of growth in the quarter vs. the previous quarter (+5% year-on-year) reflected the seasonality of the period with lower commercial activity.

The focus on improving the value of the video offering is ongoing and thus, in the quarter, new services were launched in Spain, which improve customer experience: Home Zone (ability to watch TV on three devices simultaneously in HD quality) and Recommendations. In Latin America, an agreement was signed with Vivendi to offer exclusive premium content to mobile customers, incorporating two new services: WatchMusic, a music video platform, and STUDIO+, the first international app for short series.

In Security , July-September revenues (83 million euros) maintained the growth trend recorded throughout the year (+28.7% year-on-year; +26.1% in January-September). Telefónica continued to combine the development of innovative own technologies, as demonstrated by the launch of “Path6”, a platform for the detection and analysis of vulnerabilities in mobile apps on a global scale, with the best partnerships in the world of security.

In the consumer segment, accesses with security products reached 22.3 million (2.0x year-on-year), driven by T. Brasil.

M2M revenues reached 51 million euros in the quarter (+3.1% year-on-year; +21.9% in the first nine months), impacted by lower equipment sales. It is worth noting the recognition this quarter of the company as a “Leader” for the third year running in Gartner’s “Magic Quadrant Managed Machine-to-Machine Services, Worldwide”. Telefónica considers this recognition to be a result of its capacity to execute IoT solutions in a wide variety of industry sectors and to develop an innovative vision of the co-creation of solutions together with its customers, particularly in Europe and Latin America.

In the third quarter Cloud revenues reached 123 million euros (+14.6%; +22.3% in January-September) and decelerated their year-on-year growth rate as a result of the different classification of projects vs. the previous year. It is worth highlighting the evolution of the hybrid cloud solution for Corporates (Virtual Data Centre (VDC)) which strengthens the

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partnership with VMware, and the launch of the eighth VDC in Miami and of the Open Cloud service (“Open Telefónica Cloud”) in Mexico supported by OpenStack. Likewise, Microsoft Office licence sales exceeded 654 thousand globally (+14% vs. September 2015) and “Fusión Pro” in Spain reached more than 225 thousand customers (3.6x year-on-year).

Under the “Telefónica Open Future_” initiative, Wayra UK signed an agreement with the British government to develop cybersecurity technology through the creation of two acceleration centres for startups focused on this field. Additionally, Telefónica Ventures participated in the round of financing for the company Ciber Inteligencia 4iQ led by Trident Capital Cybersecurity.

Telefónica Global Resources

During the third quarter, TGR continued building best connectivity as the differentiating pillar in the Telefónica commercial offering, expanding coverage and capacity of the mobile network and deploying fixed UBB access and capabilities.

The Global Network and Operations area focused on the deployment of an efficient and quality UBB network. This supported the total All-IP transformation. At the same time, the network core capacity is being redesigned and expanded, to support the constant growth of data usage, which in the July-September period grew by 46% year-on-year; 65% in mobile broadband and 45% in fixed broadband.

In this respect, Telefónica successfully demonstrated data speeds of up to 800 Mbps in mobile handsets with the implementation of several technical advances in 4G radio network.

The premises passed with fibre reached 33.7 million at the end of September, of which 16.9 million correspond to Brazil (4.7 million fibre to the home and 12.2 million FTTN) while Spain reached 16.4 million fibre to the home. As of September, 53,377 LTE locations were deployed, enabling LTE coverage to increase to 58% (+9 percentage points year-on-year). In Spain, LTE coverage reached 90%, in Germany 77%, in the United Kingdom 93%, in Brazil 49% and in Hispanoamerica 48%.

A highlight in this quarter was the selection of a new tool to monitor the quality of fixed and mobile networks in real time translating into an improved customer experience. In this sense, fixed access customer experience improvements continue progressing, with the introduction of mechanisms in the Base equipment to provide greater Wi-Fi efficiency and the possibility of managing connectivity in the home from a mobile application.

In terms of innovation, highlights include the inauguration of a 5G-focused laboratory to accelerate both radio and core solutions and the deployment of tools to optimise and automate the management of radio access via SON (Self-Organizing Networks). Finally, was underpinned the launch of the first version of OSM (Open Source MANO), which will contribute to the acceleration of the networks softwarisation.

Additionally, the next generation video services offering incorporate new wireless and cable decoders which provide higher flexibility for the launch of new services in the market.

The Global IT area continued progressing in the E2E digitalisation, with results beginning to show in the operating businesses structural transformation, especially in the Full Stack programmes, with production on the mobile side in Peru being noteworthy, with Brazil migrating fixed clients to its Full Stack and Germany consolidating the old E-Plus systems into Telefónica Deutschland.

Meanwhile, Spain continues to add functionalities to its online channel and video service (e.g. MiTV, Recommendation).

Regarding the remaining dimensions of digitalisation, progress continues to be made in i) New Big Data platforms construction and scaling of the already existing platforms, tripling their capacity this year and ii) Deployment of global applications, expanding their implementation to the main Group operating businesses (e.g. deployment of new modules of the global Human Resources application in Germany and Colombia).

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Finally, simplification projects in the traditional systems continue to be implemented, reducing servers (-4.9% year-on-year), Data Centres (-7 in the year) and applications (-175 year-on-year) and increasing virtualisation (+1.7 percentage points year-on-year).

All this has been achieved improving service levels, with an average of 35% fewer critical incidents year-on-year.

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TELEFÓNICA

ACCESSES

Unaudited figures (thousands)

March June September December March June September % Chg
Final Clients Accesses 337,505.0 348,093.8 346,226.8 341,475.6 341,262.7 341,922.3 343,932.9 (0.7 )
Fixed telephony accesses (1) 36,451.9 40,400.0 40,218.1 39,734.9 39,606.5 39,262.1 38,914.0 (3.2 )
Internet and data accesses 18,215.6 21,249.6 21,430.9 21,365.3 21,507.7 21,641.4 21,738.4 1.4
Broadband 17,724.6 20,775.2 20,966.8 20,971.3 21,097.2 21,195.9 21,266.5 1.4
Fibre and VDSL 2,878.7 6,386.4 6,935.1 7,393.1 7,915.1 8,362.0 8,705.1 25.5
Mobile accesses 277,371.0 278,414.0 276,423.5 272,103.9 271,783.2 272,596.8 274,883.7 (0.6 )
Prepay 177,579.8 177,429.1 173,699.9 167,845.1 166,005.2 165,619.6 165,912.1 (4.5 )
Contract 99,791.2 100,984.8 102,723.5 104,258.8 105,778.0 106,977.2 108,971.6 6.1
M2M 10,230.1 10,681.6 11,050.1 11,526.3 12,583.9 12,988.2 13,591.7 23.0
Pay TV 5,466.5 8,030.3 8,154.3 8,271.6 8,365.4 8,422.0 8,396.7 3.0
Wholesale Accesses 6,475.7 6,401.0 6,271.7 6,062.8 5,826.7 5,591.7 5,480.7 (12.6 )
Total Accesses 343,980.7 354,494.8 352,498.5 347,538.4 347,089.4 347,514.0 349,413.5 (0.9 )

Notes:

• GVT and DTS accesses are consolidated from 1 May 2015.

• Telefónica UK accesses are included since the first quarter of 2015 as it has been reclassified back into full consolidation.

(1) Includes fixed wireless and VoIP accesses.

TELEFÓNICA

MOBILE ACCESSES

Unaudited figures (thousands)

March June September December March June September % Chg
Prepay percentage (%) 64.0 % 63.7 % 62.8 % 61.7 % 61.1 % 60.8 % 60.4 % (2.5 p.p. )
Contract percentage (%) 36.0 % 36.3 % 37.2 % 38.3 % 38.9 % 39.2 % 39.6 % 2.5 p.p.
Smartphones (‘000) 102,215.8 110,156.4 120,003.6 126,178.9 128,326.0 130,058.4 144,588.9 20.5
Prepay 49,712.4 54,510.2 59,961.6 62,823.1 64,140.1 64,957.4 73,339.7 22.3
Contract 52,503.4 55,646.2 60,041.9 63,355.8 64,185.9 65,101.0 71,249.2 18.7
Smartphone penetration (%) 39.2 % 42.1 % 46.3 % 49.5 % 50.6 % 51.1 % 56.4 % 10.1 p.p.
Prepay 28.2 % 31.0 % 34.8 % 37.7 % 38.9 % 39.5 % 44.5 % 9.7 p.p.
Contract 62.1 % 65.2 % 69.1 % 71.9 % 72.2 % 72.3 % 77.7 % 8.6 p.p.
LTE (‘000) 18,965.4 24,341.5 30,209.6 37,375.0 43,870.2 50,077.3 57,342.4 89.8
LTE penetration (%) 7.1 % 9.1 % 11.4 % 15.7 % 16.9 % 19.3 % 22.1 % 10.8 p.p.

Notes:

• GVT and DTS accesses are consolidated from 1 May 2015.

• Telefónica UK accesses are included since the first quarter of 2015 as it has been reclassified back into full consolidation.

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TELEFÓNICA

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 38,315 41,054 (6.7 ) 0.8 13,080 13,903 (5.9 ) (0.2 )
Internal exp. capitalized in fixed assets 636 668 (4.8 ) (2.4 ) 208 233 (10.6 ) (5.5 )
Operating expenses (27,191 ) (29,378 ) (7.4 ) (0.2 ) (9,181 ) (9,935 ) (7.6 ) (1.6 )
Supplies (11,108 ) (12,213 ) (9.0 ) (3.9 ) (3,685 ) (4,152 ) (11.2 ) (5.6 )
Personnel expenses (5,140 ) (5,394 ) (4.7 ) 2.8 (1,704 ) (1,814 ) (6.0 ) 1.5
Other operating expenses (10,943 ) (11,772 ) (7.0 ) 2.3 (3,791 ) (3,969 ) (4.5 ) 1.3
Other net income (expense) 147 45 n.m. 49.7 49 (10 ) c.s. 27.9
Gain (loss) on sale of fixed assets 30 120 (75.1 ) (36.4 ) 22 28 (21.8 ) 61.6
Impairment of goodwill and other assets (5 ) (1 ) n.m. n.m. (3 ) 0 c.s. c.s.
Operating income before D&A (OIBDA) 11,931 12,508 (4.6 ) 3.1 4,175 4,219 (1.0 ) 3.1
OIBDA Margin 31.1 % 30.5 % 0.7 p.p. 0.7 p.p. 31.9 % 30.3 % 1.6 p.p. 1.0 p.p.
Depreciation and amortization (7,131 ) (7,232 ) (1.4 ) 3.4 (2,458 ) (2,401 ) 2.4 6.1
Operating income (OI) 4,800 5,276 (9.0 ) 2.8 1,718 1,818 (5.5 ) (0.4 )
Share of profit (loss) of investments accounted for by the equity method (2 ) (10 ) (74.0 ) 1 (1 ) c.s.
Net financial income (expense) (1,850 ) (1,922 ) (3.7 ) (531 ) (777 ) (31.6 )
Profit before taxes 2,947 3,344 (11.9 ) 1,187 1,040 14.2
Corporate income tax (741 ) (451 ) 64.4 (193 ) (301 ) (36.0 )
Profit for the period 2,206 2,893 (23.8 ) 995 739 34.6
Non-controlling interests 19 (41 ) c.s. (11 ) (29 ) (61.2 )
Net Income 2,225 2,852 (22.0 ) 983 710 38.5
Weighted average number of ordinary shares outstanding during the period
(millions) 4,919 4,912 0.1 4,910 5,003 (1.9 )
Basic earnings per share (euros) 0.41 0.54 (23.6 ) 0.19 0.13 44.8

Notes:

• Since the second quarter of 2016 Telefónica’s operations in the United Kingdom are no longer reported as discontinued operations within Telefónica Group and all its assets and liabilities have ceased to be reported as “held for sale”, and have been reclassified back into full consolidation within Telefónica Group financial statements, in compliance with International Financial Reporting Standards (IFRS). For comparative purposes, the results of Grupo Telefónica of 2015 and the first quarter of 2016 are reported following the same criteria.

• The weighted average number of ordinary shares outstanding during the period has been obtained applying the IAS rule 33 “Earnings per share”. Thereby, the weighted average of shares held as treasury stock have not been taken into account as outstanding shares. On the other hand, the denominator is retrospectively adjusted for transactions that have changed the number of shares outstanding without a corresponding change in equity (as if such transactions had occurred at the beginning of the earliest period presented). For instance, the bonus share issue carried out to meet the scrip dividends paid in 2015, has been taken into account. Also, the ordinary shares that would be issued upon the conversion of the mandatorily convertible notes issued on 24 September 2014 are included in the calculation of earnings per share from that date.

• Basic earnings per share ratio is calculated dividing Net Income, adjusted for the net coupon corresponding to “Other equity instruments”, by the weighted average number of ordinary shares outstanding during the period.

• 2015 and 2016 reported figures include hyperinflationary adjustments in Venezuela in both years.

• Group consolidated results consolidate GVT and DTS’ results since 1 May 2015.

TELEFÓNICA

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 38,315 41,054 (6.7 ) 0.8 13,080 13,903 (5.9 ) (0.2 )
Voice & access 16,656 20,004 (16.7 ) (8.2 ) 5,569 6,549 (15.0 ) (7.7 )
Broadband Connectivity 13,291 12,562 5.8 16.3 4,604 4,344 6.0 13.9
Services over Connectivity (SoC) 4,607 3,846 19.8 8.7 1,752 1,434 22.1 4.1
Others 3,760 4,641 (19.0 ) (10.6 ) 1,156 1,576 (26.6 ) (14.9 )

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TELEFÓNICA

GUIDANCE 2016

2015 Base Operative 2016 Guidance
Jan-Sep
46,757 Revenues (% Chg YoY) Growth > 4% 3.0 %
31.5 % OIBDA margin (Chg YoY) Stabilising vs. 2015 0.4 p.p.
16.8 % CapEx / Sales Around 17% 15.3 %

• Guidance criteria 2016: Assumes constant exchange rates as of 2015 (average FX in 2015) and maintaining current company perimeter. Excludes T. Venezuela’s and O2 UK’s results. In addition OIBDA excludes write-offs, capital gains/losses from companies’ disposals, towers sales, material non-recurring impacts and restructuring charges. CapEx also excludes investment in spectrum.

2015 adjusted base excludes:

• OIBDA excludes additionally tower sales, the provision for restructuring charges, the provision to optimize the distribution network in Spain, the provision for Telefónica Foundation, impairments and the final settlement agreement related to the acquisition of E-Plus.

• CapEx excludes additionally spectrum acquisition.

2015 adjusted base includes GVT’s results in T. Brasil, along with DTS’ results in T. España, since May 2015.

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TELEFÓNICA

REPORTED VS. ORGANIC

Unaudited figures (Euros in millions)

2016 Reported 2016 Organic 2015 Organic Organic Change y-o-y Reported Change y-o-y
Revenues 38,315 42,211 41,876 0.8 (6.7 )
OIBDA 11,931 13,154 12,755 3.1 (4.6 )
OIBDA margin 31.1 % 31.2 % 30.5 % 0.7 p.p. 0.7 p.p.
Operating Income (OI) 4,800 5,538 5,387 2.8 (9.0 )
CapEx 6,016 6,373 6,338 0.5 (22.4 )
OpCF (OIBDA-CapEx) 5,915 6,781 6,417 5.7 24.4
Reported revenues 38,315 41,054
Forex impact 3,921
Hyperinflation in Venezuela (25 ) (31 )
Changes in the consolidation perimeter 854
Organic revenues 42,211 41,876
Reported OIBDA 11,931 12,508
Forex impact 1,091
Hyperinflation in Venezuela 4 22
Tower sales (1 ) (47 )
Restructuring charges provision 113 90
Capital gains/losses on sale of companies 16
Changes in the consolidation perimeter 183
Organic OIBDA 13,154 12,755
Reported CapEx 6,016 7,753
Forex impact 726
Hyperinflation in Venezuela (1 )
Spectrum acquisition (368 ) (1,587 )
Changes in the consolidation perimeter 172
Organic CapEx 6,373 6,338

Notes:

• The breakdown of the effects for the reconciliation of reported vs. organic 2016 excludes the impacts of the forex and therefore it assumes average constant exchange rates as of September 2015. Forex impact on those effects is totally included under “Forex impact” epigraph.

• Organic criteria : Assumes constant exchange rates as of 2015 (average FX in 2015). Excludes the impact of hyperinflationary adjustments in Venezuela in both years and considers constant perimeter of consolidation. In OIBDA and OI terms, excludes write-downs, capital gains/losses from the sale of companies, tower sales, material non-recurring impacts and restructuring costs. CapEx also excludes investment in spectrum.

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TELEFÓNICA

REPORTED VS. ORGANIC

Unaudited figures (Euros in millions)

2016 Reported 2016 Organic 2015 Organic Organic Change y-o-y Reported Change y-o-y
Revenues 13,080 13,763 13,795 (0.2 ) (5.9 )
OIBDA 4,175 4,410 4,276 3.1 (1.0 )
OIBDA margin 31.9 % 32.0 % 31.0 % 1.0 p.p. 1.6 p.p.
Operating Income (OI) 1,718 1,921 1,929 (0.4 ) (5.5 )
CapEx 2,362 2,147 2,233 (3.8 ) 5.3
OpCF (OIBDA-CapEx) 1,814 2,263 2,043 10.8 (8.2 )
Reported revenues 13,080 13,903
Forex impact 761
Hyperinflation in Venezuela (78 ) (79 )
Changes in the consolidation perimeter (29 )
Organic revenues 13,763 13,795
Reported OIBDA 4,175 4,219
Forex impact 200
Hyperinflation in Venezuela (19 ) (6 )
Restructuring charges provision 38 73
Capital gains/losses on sale of companies 16
Tower sales (7 )
Changes in the consolidation perimeter (4 )
Organic OIBDA 4,410 4,276
Reported CapEx 2,362 2,243
Forex impact 162
Hyperinflation in Venezuela (18 ) (10 )
Spectrum acquisition (358 ) 2
Changes in the consolidation perimeter (2 )
Organic CapEx 2,147 2,233

Notes:

• The breakdown of the effects for the reconciliation of reported vs. organic 2016 excludes the impacts of the forex and therefore it assumes average constant exchange rates as of September 2015. Forex impact on those effects is totally included under “Forex impact” epigraph.

• Organic criteria : Assumes constant exchange rates as of 2015 (average FX in 2015) and considers constant perimeter of consolidation. In OIBDA and OI terms, excludes write-downs, capital gains/losses from the sale of companies, tower sales, material non-recurring impacts and restructuring costs. CapEx also excludes investment in spectrum.

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TELEFÓNICA

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

Unaudited figures (Euros in millions)

Non-current assets 101,188 101,614 (0.4 )
Intangible assets 20,449 21,149 (3.3 )
Goodwill 28,123 27,395 2.7
Property, plant and equipment and Investment properties 34,549 33,910 1.9
Investments accounted for by the equity method 71 80 (10.6 )
Non-current financial assets 9,693 10,405 (6.8 )
Deferred tax assets 8,303 8,675 (4.3 )
Current assets 19,478 18,715 4.1
Inventories 1,153 1,456 (20.8 )
Trade and other receivables 10,749 10,226 5.1
Current financial assets 3,094 3,053 1.4
Tax receivables 1,304 1,341 (2.8 )
Cash and cash equivalents 3,154 2,615 20.6
Non-current assets and disposal groups classified as held for sale 25 24 4.6
Total Assets = Total Equity and Liabilities 120,667 120,329 0.3
Equity 27,093 25,436 6.5
Equity attributable to equity holders of the parent and other holders of equity
instruments 17,167 15,771 8.9
Non-controlling interests 9,926 9,665 2.7
Non-current liabilities 59,064 60,509 (2.4 )
Non-current interest-bearing debt 45,701 47,117 (3.0 )
Non-current trade and other payables 1,973 2,388 (17.4 )
Deferred tax liabilities 2,303 2,550 (9.7 )
Non-current provisions 9,087 8,454 7.5
Current liabilities 34,510 34,384 0.4
Current interest-bearing debt 15,470 12,970 19.3
Current trade and other payables 14,948 17,134 (12.8 )
Current tax payables 2,199 2,241 (1.9 )
Current provisions 1,893 2,022 (6.4 )
Liabilities associated with non-current assets and disposals groups held for sale — 17 —
Financial Data
Net Financial debt (1) 49,984 49,840 0.3

Notes:

• Since the second quarter of 2016 Telefónica’s operations in the United Kingdom are no longer be reported as discontinued operations within Telefónica Group and all its assets and liabilities have ceased to be reported as “held for sale”, and have been reclassified back into full consolidation within Telefónica Group financial statements, in compliance with International Financial Reporting Standards (IFRS). For comparative purposes, the results of Grupo Telefónica of 2015 and the first quarter of 2016 are reported following the same criteria.

• 2015 and 2016 reported figures include the hyperinflationary adjustments in Venezuela in both years.

(1) Figures in million euros. Net Financial Debt in September 2016 includes: Non-current interest-bearing debt + Non-current trade and other payables (742) + Current interest-bearing debt + Current trade and other payables (464)—Non-current financial assets (5,675)—Current financial assets—Current trade and other receivables (471)—Cash and cash equivalents.

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TELEFÓNICA

FREE CASH FLOW AND CHANGE IN DEBT

Unaudited figures (Euros in millions)

2016 2015 % Chg
I Cash flow from operations 11,413 11,525 (1.0 )
II Net interest payment (1) (1,746 ) (1,863 )
III Payment for income tax (365 ) (398 )
A=I+II+III Net cash provided by operating activities 9,302 9,264 0.4
B Net payment for investment in fixed and intangible assets (7,230 ) (8,217 )
Spectrum (2) (343 ) (1,306 )
C=A+B Net free cash flow after CapEx 2,071 1,047 97.9
D Net Cash received from sale of Real Estate 2 8
E Net payment for financial investment 645 (697 )
F Net payment for operations with minority shareholders and treasury stock (3) (2,209 ) (365 )
G=C+D+E+F Free cash flow after dividends 510 (8 ) c.s.
H Effects of exchange rate changes on net financial debt (415 ) (794 )
I Effects on net financial debt of changes in consolid. and others 1,068 5,339
J Net financial debt at beginning of period 49,840 45,087
K=J-G+H+I Net financial debt at end of period 49,984 49,639 0.7

TELEFÓNICA

RECONCILIATIONS OF CASH FLOW AND OIBDA MINUS CAPEX FROM CONTINUING OPERATIONS

Unaudited figures (Euros in millions)

2016 2015 % Chg
OIBDA 11,931 12,508 (4.6 )
- CapEx accrued during the period (6,016 ) (7,753 )
- Payments related to cancellation of commitments (598 ) (572 )
- Net interest payment (1,746 ) (1,863 )
- Payment for tax (365 ) (398 )
- Gain (loss) on sale of fixed assets and impairment of goodwill and other assets (25 ) (119 )
- Investment In working capital and other deferred income and expenses (1,111 ) (756 )
= Net Free Cash Flow after CapEx 2,071 1,047 97.9
+ Payments related to cancellation of commitments 598 572
- Dividends paid to minority shareholders (354 ) (412 )
= Free Cash Flow 2,315 1,206 91.9
Weighted average number of ordinary shares outstanding during the period (millions) 4,919 4,912
= Free Cash Flow per share (euros) 0.47 0.25 91.7

Notes:

• Since the second quarter of 2016 Telefónica’s operations in the United Kingdom are no longer reported as discontinued operations within Telefónica Group and all its assets and liabilities have ceased to be reported as “held for sale”, and have been reclassified back into full consolidation within Telefónica Group financial statements, in compliance with International Financial Reporting Standards (IFRS). For comparative purposes, the results of Grupo Telefónica of 2015 and the first quarter of 2016 are reported following the same criteria.

• The concept “Free Cash Flow” reflects the amount of cash flow available to remunerate Telefónica S.A. Shareholders, to protect solvency levels (financial debt and commitments), and to accomodate strategic flexibility.

• The differences with the caption “Net Free Cash Flow after CapEx” included in the table presented above, are related to “Free Cash Flow” being calculated before payments related to commitments (payment of labour commitments) and after operations with minority shareholders, due to cash recirculation within the Group.

• 2015 and 2016 reported figures include the hyperinflationary adjustments in Venezuela in both years.

(1) Includes cash received from dividends paid by subsidiaries that are not fully consolidated.

(2) Figures in million euros. 2016 includes the following spectrum payments: 281 in Peru, 47 in Brazil, 4 in UK, 4 in Spain, 3 in Colombia, 3 in Germany and 1 in Nicaragua. In 2015: 976 in Germany, 201 in Argentina, 67 in Ecuador, 49 in Spain, 6 in Chile, 4 in Colombia, 2 in UK and 1 in Nicaragua.

(3) Dividends paid by Telefónica S.A., operations with treasury stock, issuance of shares, issuance and coupons of undated deeply subordinated securities, issuance of mandatorily convertible bonds into Telefónica S.A. shares and operations with minority shareholders from subsidiaries that are consolidated through the equity method.

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TELEFÓNICA

NET FINANCIAL DEBT PLUS COMMITMENTS

Unaudited figures (Euros in millions)

Long-term debt (1) 46,443
Short term debt including current maturities (2) 15,934
Cash and cash equivalents (3,154 )
Short and Long-term financial investments (3) (9,240 )
A Net Financial Debt 49,984
Gross commitments related to employee benefits (4) 5,729
Value of associated Long-term assets (5) (621 )
Taxes receivable (6) (1,339 )
B Net commitments related to employee benefits 3,770
A + B Total Debt + Commitments 53,753
Net Financial Debt / OIBDA (7) 3.05x

Notes:

• Since the second quarter of 2016 Telefónica’s operations in the United Kingdom are no longer reported as discontinued operations within Telefónica Group and all its assets and liabilities have ceased to be reported as “held for sale”, and have been reclassified back into full consolidation within Telefónica Group financial statements, in compliance with International Financial Reporting Standards (IFRS). For comparative purposes, the results of Grupo Telefónica of 2015 and the first quarter of 2016 are reported following the same criteria.

• 2016 reported figures include hyperinflationary adjustments in Venezuela in both years.

(1) Includes “Non current interest-bearing debt” and 742 million euros of “Non-current trade and other payables”.

(2) Includes “Current interest-bearing debt” and 464 million euros of “Other current payables”.

(3) Includes “Current financial assets”, 5,675 million euros of “Non-current financial assets” and 471 million euros of “Trade and other current receivables”.

(4) Mainly in Spain. This amount is detailed in the captions “Long-term provisions” and “Short-term provisions and other liabilities” of the Statement of Financial Position, and is the result of adding the following items: “Provision for Pre-retirement, Social Security Expenses and Voluntary Severance”, “Group Insurance”, “Technical Reserves”, “Provisions for Pension Funds of Other Companies” and “Voluntary Employment Suspension Plan”.

(5) Amount included in the caption “Non-current financial assets” of the Statement of Financial Position. Mostly related to investments in fixed income securities and long-term deposits that cover the materialization of technical reserves of the Group insurance companies.

(6) Net present value of tax benefits arising from the future payments related to actual workforce reduction commitments.

(7) OIBDA 12 months rolling, excluding impairments, losses from sale of companies, the non-recurring impact from restructuring costs in the 12 months rolling and the firm commitments relating to the Telefónica Foundation’s social activities.

TELEFÓNICA

EXCHANGES RATES APPLIED

Jan - Sep 2016 Jan - Sep 2015 September 2016 December 2015
USA (US Dollar/Euro) 1.116 1.114 1.116 1.089
United Kingdom (Sterling/Euro) 0.801 0.727 0.862 0.734
Argentina (Argentine Peso/Euro) 16.202 9.981 17.038 14.197
Brazil (Brazilian Real/Euro) 3.937 3.485 3.624 4.251
Chile (Chilean Peso/Euro) 758.104 711.288 734.549 773.150
Colombia (Colombian Peso/Euro) 3,409.955 2,919.350 3,215.031 3,428.826
Costa Rica (Colon/Euro) 611.621 602.410 623.830 593.120
Guatemala (Quetzal/Euro) 8.518 8.530 8.395 8.309
Mexico (Mexican Peso/Euro) 20.396 17.320 21.631 18.779
Nicaragua (Cordoba/Euro) 31.736 30.175 32.336 30.405
Peru (Peruvian Nuevo Sol/Euro) 3.758 3.495 3.795 3.713
Uruguay (Uruguayan Peso/Euro) 34.175 29.511 31.744 32.604
Venezuela (Bolivar Fuerte/Euro) (3) 735.294 223.414 735.294 216.310

(1) Average exchange rate for the period.

(2) Exchange rates as of 30/09/16 and 31/12/15.

(3) After considering Venezuela as an hyperinflationary country, P&L and CapEx from the operations in the country are to be accounted at the closing exchange rate Bolivar Fuerte/Euro. The January-September 2016 consolidated financial statements use the exchange rate of the Venezuelan bolivar set at the denominated DICOM (659 Venezuelan bolivars fuertes per dollar).

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NET FINANCIAL DEBT STRUCTURE BY CURRENCY

Unaudited figures

EUR LATAM GBP USD
Net financial debt structure by currency 79 % 12 % 7 % 2 %

TOTAL FINANCIAL LIABILITIES BREAKDOWN

Unaudited figures

Bonds and commercial paper Debt with financial institutions Other financial debt (including governments) and net derivatives
Total financial liabilities 81 % 19 % 0 %

CREDIT RATINGS

Moody’s 1 Baa2 P-2 Negative Date of last rating change — 5/12/2016
S&P 1 BBB A-2 Stable 5/17/2016
Fitch 1 BBB F-3 Stable 9/5/2016

(1) The rating is issued by a credit rating agency established in the EU and registered under Regulation (EC) 1060/2009.

TELEFÓNICA

YEAR TO DATE MAIN FINANCING OPERATIONS

Unaudited figures

DEBENTURES AND BONDS
Cash-settled equity-linked bonds related to Telefónica, S.A. shares 9-Mar-16 600 EUR Telefónica Participaciones, S.A.U. 0.000 % 9-Mar-21 XS1377251423
Eurobond 13-Apr-16 1,400 EUR Telefónica Emisiones, S.A.U. 0.750 % 13-Apr-22 XS1394777665
Eurobond 13-Apr-16 1,350 EUR Telefónica Emisiones, S.A.U. 1.460 % 13-Apr-26 XS1394764689
Bond 28-Sep-16 94,410 CLP Telefónica Móviles Chile 4.900 % 13-Sep-21 BTMOV-K (1)
Eurobond 17-Oct-16 1,250 EUR Telefónica Emisiones, S.A.U. 0.318 % 17-Oct-20 XS1505554698
Eurobond 17-Oct-16 750 EUR Telefónica Emisiones, S.A.U. 1.930 % 17-Oct-31 XS1505554771
Currency Issuer
UNDATED DEEPLY SUBORDINATED RESET RATE SECURITIES
Hybrid bond 15-Sep-16 1,000 EUR Telefónica Europe B.V. 3.750 % 15-Mar-22 XS1490960942
INTEREST-BEARING DEBT
Bilateral Loan 23-Feb-16 100 EUR Telefónica, S.A. 23-Feb-21
Bilateral Loan 23-Feb-16 100 EUR Telefónica, S.A. 23-Feb-19
Loan on supplies 8-Mar-16 300 EUR Telefónica, S.A. 8-Mar-21
Syndicated facility 22-Mar-16 750 EUR Telefónica Germany GmbH & Co. OHG 22-Mar-21
Club deal loan 15-Apr-16 150 USD Telefónica Móviles Chile 15-Apr-21
EIB Financing 13-Jun-16 450 EUR Telefónica Germany GmbH & Co. OHG 13-Jun-25 (2)
  1. Santiago exchange code

  2. Maximum maturity date

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02

TELEFÓNICA ESPAÑA

(year-on-year changes in organic terms)

Telefónica España results maintained a solid performance during the quarter and continued to post profitable growth, underpinned by a high value offer leveraged on differential assets and unique positioning. Commercial activity in the market is focused on increasing the penetration of higher quality services, supported by growing demand; these higher value services are related with higher levels of customer satisfaction and loyalty, generating a positive impact due to lower levels of portability and a relative cooling of the market.

Meanwhile, commercial activity of the last three months was affected by the renewal on 3 July of the convergent portfolio “Movistar Fusión+” and the seasonality of the summer period with lower volume of gross additions, although the notable improvement in the value mix of customers and greater cost efficiencies, translated into an improvement in service revenues, OIBDA and margin (+0.6%, +1.8% and +0.9% year-on-year respectively, excluding non-recurring effects).

Total accesses stood at 41.4 million, with 27.9 million corresponding to consumer retail customers.

“Movistar Fusión” consumer reached 4.3 million customers (+7% year-on-year) and 2.3 million additional mobile lines (+17% year-on-year), with quarterly net additions of 17 thousand new bundles, affected by the change in tariffs and the lower market activity. Highlights included the higher penetration of convergent “Fusión” customers over total consumer customers: 83% in broadband (+4 percentage points year-on-year, +1 percentage points quarter-on-quarter), 79% in TV (+13 percentage points year-on-year, +2 percentage points quarter-on-quarter) and 71% in mobile contract (+6 percentage points year-on-year, +2 percentage points quarter-on-quarter).

Additionally, the upselling of current customers and the capture of new customers intensified in the higher value services thanks to the new “Fusión” portfolio. Thus, 35% of “Fusión” customers now enjoys ultrafast fibre (+8 percentage points year-on-year; +3 percentage points quarter-on-quarter) and 68% of pay TV (+10 percentage points year-on-year; +1 percentage points quarter-on-quarter). In the quarter activity, it is also worth to highlight that 54% of “Fusión” gross additions were completely new customers (vs. 51% in April-June) and 94% were incorporating at least one new service.

The quarterly ARPU of “Fusión” stood at 81.8 euros, and posted strong growth of 10.8% year-on-year (+3% quarter-on-quarter) driven by the update of tariffs of February, the better customer mix and the renewal of the portfolio (applicable to gross additions from the month of July and to the base from August). Churn continued to reflect greater customer loyalty with multiple bundled services and stood at 1.3% in the quarter (+0.1 percentage points year-on-year, +0.2 percentage points quarter-on-quarter).

Retail fixed telephony accesses (-3% year-on-year) recorded a net loss of 71 thousand accesses in the quarter, while churn remained stable year-on-year and vs. the previous quarter.

Retail broadband accesses grew by 2% year-on-year, with quarterly net additions of 15 thousand accesses affected by the change of tariffs and the lower volume of gross additions in the quarter. However, the commercial activity improved throughout the quarter and churn remained stable year-on-year and quarter-on-quarter at 1.3%.

Fibre accesses stood at 2.8 million (x1.5 vs. September 2015) after recording net quarterly additions of 155 thousand accesses, and almost accounted for half of the broadband base (47%; +14 percentage points year-on-year; +2 percentage points quarter-on-quarter).

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Driven by the renewed “Movistar Fusión+” portfolio, ultrafast fibre trading, with additional 10 euros of ARPU, was intensified in both new Movistar customers and broadband customers migrating from lower speeds. Thus, 100 or 300 Mb accesses posted record net additions in the quarter of 159 thousand new accesses, and represented 67% of the total fibre base (+2 percentage points quarter-on-quarter). Fibre accesses are now available in 16.4 million premises by the end of September (700 thousand more than at June).

The fibre customers enhance their user experience and increase their video consumption, which translate into their monthly data consumption which posted a 20% year-on-year and doubled that of ADSL customers.

Pay TV accesses grew 4% year-on-year and stood at 3.7 million, including 678 thousand DTS satellite accesses by satellite. Net additions for July-September (-44 thousand) was the result of the loss of satellite customers (-54 thousand) not offset by net additions of IPTV customers (+10 thousand), in a quarter affected by the change in tariffs, lower volume of gross additions due to the seasonality of the period and the start of the football season (with greater promotional activity in the market). Meanwhile, churn for the quarter decreased 1.1 percentage points year-on-year to 1.8%.

Mobile accesses remained practically stable year-on-year and recovered their total year-on-year growth with 104 thousand net additions. This improvement was driven by outstanding contract net additions of 217 thousand lines (50 thousand in the second quarter of the year) that reflect the incorporation of additional mobile lines into different bundles of the new “Movistar Fusión+” portfolio and a significant improvement in the portability balance and in the migrations from prepay. Excluding M2M, net contract additions amount to 139 thousand (vs. -13 thousand in the previous quarter). Contract churn ex M2M remained stable year-on-year and quarter-on-quarter at 1.3%.

Smartphone penetration (69%; +4 percentage points year-on-year) and LTE (36%; +16 percentage points year-on-year) continued to drive mobile data traffic (+60% year-on-year in the quarter). At the same time, LTE coverage reached 90% of the population (+4 percentage points vs. June; and 96% applying a homogeneous criterion to that used by the rest of market players).

Wholesale accesses increased to 4.6 million (-12% year-on-year) with a loss of 104 thousand accesses in July-September, although fibre wholesale accesses grew to 260 thousand (doubling year-on-year).

Operating revenues for the quarter (3,169 million euros) remained practically stable year-on-year (-0.4%) despite the lower handset revenues (-20.8%). In January-September revenues increased to 9,497 million euros, in line with the same period of 2015 (-0.1%; +3.4% reported).

The growth of service revenues continued solid (+0.6% in July-September and +0.9% in the first nine months). It is worth to note that the slight deceleration in their pace of growth vs. the second quarter (+1.1%) was affected by the fading from the third quarter onwards of the impact due to the change in “Fusión” tariffs implemented in May 2015, the lower TV revenues and the seasonality of the IT business revenue. By segments:

Consumer revenues (1,644 million euros in the quarter) increased year-on-year by 1.2% (+0.2 percentage points vs. the previous quarter) driven by “Fusión” revenues (+20.5% year-on-year to 1,049 million euros; -2.2 percentage points quarter-on-quarter). Meanwhile, the rate of decline of “non-Fusión” revenues was slightly reduced sequentially (-21.1% year-on-year; vs. -21.8% in the second quarter) with a more moderate decline in satellite television revenues.

Corporate revenues (830 million euros in July-September) decreased by 4.9% year-on-year changing the trend of the previous quarter (+0.6% year-on-year), due to lower communication revenues (-4.7%; vs. -2.0% in the second quarter) and due to lower growth in IT revenues affected by seasonality (-5.6%; vs. +11.8% in the second quarter) which is expected to recover in coming quarters.

Other revenues (578 million euros in the quarter) increased by 8.0% compared with the same period in 2015, and improved sequentially (+6.0 percentage points) due to higher revenues from MVNOs and interconnection, and despite lower wholesale revenues vs. March-June. This improvement in growth reflected also the better year-on-year comparison as since the third quarter of 2015 no revenue from the MVNO with ONO was booked.

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Operating expenses (1,910 million euros in the quarter) decreased by 0.3% year-on-year thanks to lower personnel expenses and external services, although the rate of decline slowed down vs. the previous quarter due to the increased supplies. In January-September expenses increased to 5,830 million euros (-1.2% year-on-year; +4.6% reported).

Supplies (827 million euros in July-September) increased by 9.0% year-on-year (+5.0% in the second quarter) due to the higher cost of TV content. On the other hand, net content expenses (from wholesale TV revenues), accelerated their growth to 20% year-on-year (vs. +9% in the second quarter) reflecting the higher cost related to the start of the new football season.

Personnel expenses (523 million euros this quarter) decreased by 8.9% year-on-year reflecting the savings generated by the employment suspension plan (66 million euros in the quarter). At the close of September, the total headcount of Telefónica España stood at 28,522 employees (-11% vs. December 2015).

Other operating expenses (560 million euros in July-September) decreased by 4.1% year-on-year mainly due to a lower commercial cost (handset subsidy, advertising and channels).

OIBDA reached 1,372 million euros in July-September. It must be noted that OIBDA was impacted in the third quarter of 2016 by the capital gains from the sale of real estate (38 million euros) and, in the third quarter of 2015 by similar capital gains (32 million euros) and by an adjustment in the asset valuation of DTS (38 million euros). Stripping out said non-recurrent impacts, both OIBDA and margin in the quarter grew year-on-year by 1.8% and 0.9% respectively.

OIBDA in January-September amounted to 3,955 million euros and margin stood at 41.6%. Stripping out non-recurrent items, OIBDA for the first nine months of the year increased by 2.1% and margin expanded by 0.9 percentage points year-on-year.

CapEx stood at 1,283 million euros in the first nine months of the year, including 7 million euros for the purchase of spectrum in the second quarter of the year (-0.4% year-on-year; -9.1% in the quarter).

Thus, operating cash flow showed year-on-year growth for the second consecutive quarter (+7.1% excluding non-recurrent items) and reached 2,672 million euros in the first nine months (+3.4% excluding non-recurrent items).

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TELEFÓNICA ESPAÑA

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 9,497 9,182 3.4 (0.1 ) 3,169 3,180 (0.4 ) (0.4 )
Mobile handset revenues 355 446 (20.5 ) (20.5 ) 117 147 (20.8 ) (20.8 )
Revenues ex-mobile handset revenues 9,142 8,736 4.6 0.9 3,052 3,033 0.6 0.6
Consumer (1) 4,906 4,553 7.7 1.3 1,644 1,625 1.2 1.2
Fusión 3,043 2,473 23.0 23.0 1,049 870 20.5 20.5
Non-Fusión 1,863 2,080 (10.4 ) (21.4 ) 595 754 (21.1 ) (21.1 )
Business 2,543 2,604 (2.4 ) (2.3 ) 830 873 (4.9 ) (4.9 )
Communications 2,033 2,118 (4.0 ) (4.0 ) 665 697 (4.7 ) (4.7 )
IT 510 486 4.9 4.9 165 175 (5.6 ) (5.6 )
Other (2) 1,694 1,580 7.2 5.0 578 536 8.0 8.0
Internal expenditure capitalized in fixed assets 245 250 (2.0 ) (2.1 ) 76 80 (5.5 ) (5.5 )
Operating expenses (5,830 ) (5,573 ) 4.6 (1.2 ) (1,910 ) (1,916 ) (0.3 ) (0.3 )
Supplies (2,476 ) (2,130 ) 16.3 4.7 (827 ) (758 ) 9.0 9.0
Personnel expenses (1,640 ) (1,696 ) (3.3 ) (4.7 ) (523 ) (574 ) (8.9 ) (8.9 )
Other operating expenses (1,714 ) (1,748 ) (1.9 ) (5.6 ) (560 ) (584 ) (4.1 ) (4.1 )
Other net income (expense) (1 ) 1 c.s. c.s. 2 1 87.0 87.0
Gain (loss) on sale of fixed assets 47 109 (56.7 ) (33.3 ) 37 37 0.5 0.5
Impairment of goodwill and other assets (3 ) (1 ) 92.8 92.8 (1 ) (1 ) 15.4 15.4
Operating income before D&A (OIBDA) 3,955 3,967 (0.3 ) 0.8 1,372 1,381 (0.6 ) (0.6 )
OIBDA Margin 41.6 % 43.2 % (1.6 p.p. ) 0.4 p.p. 43.3 % 43.4 % (0.1 p.p. ) (0.1 p.p. )
CapEx 1,283 1,322 (3.0 ) (0.4 ) 393 433 (9.1 ) (9.1 )
Spectrum 7 49 (85.0 ) — — —
OpCF (OIBDA-CapEx) 2,672 2,645 1.0 1.3 979 948 3.2 3.3

Note:

• The reported figures include DTS in Telefónica España’s consolidation perimeter from 1 May 2015.

• OIBDA and OI before management and brand fees.

• Mobile handset revenues have been restated from 1 January 2015 including all the business of Telefónica España (previously only Telefónica Móviles España).

(1) Consumer revenues include residential and SOHO revenues.

(2) Other revenues include wholesale, subsidiaries and other revenues.

TELEFÓNICA ESPAÑA

ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Final Clients Accesses 35,882.6 36,958.2 36,868.1 36,935.6 36,791.3 36,765.2 36,769.8 (0.3 )
Fixed telephony accesses (1) 10,321.9 10,126.6 10,064.9 10,005.6 9,910.6 9,854.2 9,783.7 (2.8 )
Internet and data accesses 5,972.7 5,905.1 5,947.8 6,000.0 6,012.8 6,061.6 6,076.6 2.2
Broadband 5,928.3 5,861.0 5,906.1 5,962.0 5,978.6 6,030.2 6,045.3 2.4
Fibre 1,560.3 1,720.7 1,950.5 2,223.0 2,458.3 2,675.7 2,830.7 45.1
Mobile accesses 17,448.6 17,330.7 17,272.0 17,258.5 17,140.1 17,094.4 17,198.2 (0.4 )
Prepay 3,122.6 2,989.1 2,881.1 2,777.1 2,675.7 2,579.7 2,466.1 (14.4 )
Contract 14,325.9 14,341.6 14,390.9 14,481.4 14,464.5 14,514.7 14,732.1 2.4
M2M 1,662.4 1,726.5 1,705.6 1,778.8 1,827.2 1,890.5 1,968.8 15.4
Pay TV (2) 2,139.5 3,595.7 3,583.4 3,671.5 3,727.8 3,755.0 3,711.4 3.6
Wholesale Accesses 5,333.6 5,286.7 5,200.4 5,037.7 4,866.9 4,693.3 4,589.3 (11.8 )
Fibre 66.5 97.9 124.4 144.7 176.6 210.3 259.7 108.8
Total Accesses 41,216.2 42,244.9 42,068.4 41,973.3 41,658.2 41,458.6 41,359.2 (1.7 )

(1) Includes fixed wireless and VoIP accesses.

(2) From the second quarter of 2015, Pay TV accesses include DTS.

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CONSUMER ACCESSES (Fusión + non-Fusión)

Unaudited figures (thousands)

March June September December March June September % Chg
Fixed telephony accesses 7,782.2 7,609.9 7,559.7 7,509.9 7,428.5 7,382.1 7,319.0 (3.2 )
Internet and data accesses 5,119.0 5,049.6 5,089.0 5,135.8 5,145.4 5,186.4 5,195.5 2.1
Mobile accesses 12,240.0 12,049.3 12,001.3 11,920.1 11,759.7 11,676.5 11,691.5 (2.6 )
Prepay 3,122.6 2,989.2 2,881.1 2,777.1 2,675.7 2,579.7 2,466.1 (14.4 )
Contract 9,117.3 9,060.0 9,120.2 9,143.0 9,084.0 9,096.8 9,225.4 1.2
Pay TV 2,139.5 3,595.7 3,583.4 3,671.5 3,727.8 3,755.0 3,711.4 3.6
Total Consumer Accesses 27,280.6 28,304.5 28,233.5 28,237.2 28,061.4 28,000.0 27,917.4 (1.1 )

TOTAL MOBILE ACCESSES

Unaudited figures

March June September December March June September % Chg
Prepay percentage (%) 17.9 % 17.2 % 16.7 % 16.1 % 15.6 % 15.1 % 14.3 % (2.3 p.p. )
Contract percentage (%) 82.1 % 82.8 % 83.3 % 83.9 % 84.4 % 84.9 % 85.7 % 2.3 p.p.
Smartphones (‘000) 9,801.4 9,877.2 10,052.6 10,169.0 10,200.2 10,295.8 10,500.3 4.5
Prepay 365.7 351.4 348.8 383.5 366.3 390.2 379.1 8.7
Contract 9,435.7 9,525.8 9,703.8 9,785.5 9,833.9 9,905.6 10,121.2 4.3
Smartphone penetration (%) 62.8 % 64.0 % 65.2 % 66.3 % 67.2 % 68.3 % 69.5 % 4.3 p.p.
Prepay (%) 11.7 % 11.8 % 12.1 % 13.8 % 13.7 % 15.1 % 15.4 % 3.3 p.p.
Contract (%) 75.6 % 76.5 % 77.4 % 77.9 % 78.7 % 79.2 % 80.0 % 2.6 p.p.
LTE (‘000) 2,159.4 2,554.2 2,995.9 3,293.0 4,520.7 5,050.0 5,444.0 81.7
LTE penetration (%) 13.7 % 16.4 % 19.2 % 21.3 % 29.5 % 33.2 % 35.7 % 16.5 p.p.

CONSUMER FUSIÓN

Unaudited figures (thousands)

March June September December March June September % Chg
Fusión Customers 3,866.2 3,880.7 4,002.7 4,140.3 4,209.1 4,268.8 4,286.1 7.1
Fibre 100/300 891.8 957.1 1,064.4 1,188.1 1,267.4 1,345.9 1,491.0 40.1
IPTV/Satellite 1,926.6 2,035.7 2,339.1 2,600.2 2,768.6 2,873.6 2,914.9 24.6
Mobile add-ons 1,870.5 1,915.2 1,969.1 2,016.5 2,023.3 2,084.1 2,302.7 16.9

CONSUMER FUSIÓN

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg
Fusión ARPU (EUR) 68.6 71.3 73.8 73.2 78.2 79.8 81.8 10.8
Fusión churn 0.9 % 1.4 % 1.1 % 1.1 % 1.3 % 1.1 % 1.3 % 0.1 p.p.
Jan-Mar Jan-Jun Jan-Sep Jan-Dic Jan-Mar Jan-Jun Jan-Sep % Chg
Fusión ARPU (EUR) 68.6 70.0 71.3 71.8 78.2 79.0 79.9 12.2
Fusión churn 0.9 % 1.2 % 1.2 % 1.2 % 1.3 % 1.2 % 1.2 % 0.1 p.p.

SELECTED OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg
Total voice traffic (Million minutes) 42,519 41,500 38,950 38,963 38,139 39,876 37,214 (4.5 )
Fixed voice traffic 23,895 22,866 20,958 20,863 20,456 20,903 18,927 (9.7 )
Mobile voice traffic 18,624 18,634 17,993 18,100 17,683 18,973 18,287 1.6
Total data traffic (TB) 1,007,617 946,695 1,075,921 1,237,898 1,333,989 1,363,624 1,442,518 34.1
Fixed data traffic 982,743 916,869 1,037,339 1,200,768 1,291,860 1,319,042 1,380,891 33.1
Mobile data traffic 24,874 29,826 38,582 37,129 42,129 44,583 61,627 59.7
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep % Chg
Total voice traffic (Million minutes) 42,519 84,018 122,969 161,932 38,139 78,015 115,229 (6.3 )
Fixed voice traffic 23,895 46,761 67,718 88,582 20,456 41,359 60,286 (11.0 )
Mobile voice traffic 18,624 37,258 55,250 73,351 17,683 36,656 54,943 (0.6 )
Total data traffic (TB) 1,007,617 1,954,312 3,030,233 4,268,131 1,333,989 2,697,613 4,140,131 36.6
Fixed data traffic 982,743 1,899,612 2,936,951 4,137,720 1,291,860 2,610,901 3,991,793 35.9
Mobile data traffic 24,874 54,700 93,282 130,411 42,129 86,712 148,338 59.0

Notes:

Since 1 January 2015:

• Consumer accesses (Fusión + Non-Fusión) include accesses of services taken out by the Consumer segment (including SOHOs).

• Fusión Consumer ARPU: average monthly Consumer Fusión revenue divided by average customers for the period.

• Fusión Consumer customer base excludes SME’s customers.

• Fusión Consumer mobile add-ons include “Vive 13” accesses associated to Fusión packages.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non-rounded.

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03

TELEFÓNICA DEUTSCHLAND

(year-on-year changes in organic terms)

In the third quarter of 2016, Telefónica Deutschland successfully completed the migration of the E-Plus contract customer base to its premium brand O2 and announced its new premium portfolio “O2 free”. The new proposition, which is available for existing and new customers from 5 October 2016, underpins the company’s data monetisation strategy, offering more content at higher price points with a clear focus on retaining and developing the premium customer base. At the same time, Telefónica Deutschland progressed further with the integration of E-Plus and delivered its synergy targets, while maintaining good trading momentum in a highly competitive German mobile market.

The contract mobile customer base registered 426 thousand net additions in the third quarter (excluding a reclassification of 172 thousand from prepay to contract related to migration activities) and increased vs. the second quarter (339 thousand), again driven by sustained strong contribution from partners (59% of gross additions after 53% in the second quarter). Contract customer base grew 5% year-on-year and reached 20.2 million at the end of September and increased its share over total mobile accesses to 46% (+1 p.p. year-on-year). The prepay customer base stood at 23.9 million, posting 231 thousand net addtions in the third quarter; reflecting summer seasonality in the partner business.

Smartphone penetration increased 6 percentage points year-on-year to 59% on the continued growth of LTE. LTE penetration improved to 24% (+ 8 percentage points year-on-year) and the LTE customer base stood at 10.6 million accesses (+51% year-on-year). As a result of this and the higher usage of music and video streaming, mobile data traffic grew 46% year-on-year vs. the nine months period of 2015.

Data ARPU grew 3.6% year-on-year for the period July to September (+3.9% year-on-year in the second quarter) driven by the non-SMS data ARPU (+11.2%). Contract ARPU performance (-4.7% year-on-year vs. -3.3% in the prior quarter) continued to reflect the strong contribution from partners and the resulting mix-shift from retail to wholesale. As a result, blended mobile ARPU performance stabilized sequentially at -3.8% year-on-year.

Retail broadband continued to benefit from the strong demand for VDSL (63 thousand VDSL net additions for the period July to September) and the customer base further stabilised year-on-year, registering 4 thousand net additions for the nine month period.

Revenues in the third quarter of 2016 totalled 1,876 million euros and declined 5.2% year-on-year mainly driven by lower handset sales and mobile service revenue, though posting an slight trend improvement compared to the second quarter (-5.9% year-on-year). In the first nine months, revenues reached 5,567 million euros (-4.5% year-on-year).

Mobile service revenues amounted to 1,394 million euros in the third quarter, with a broadly stable performance quarter-on-quarter (-1.8% year-on-year vs. -1.7% in the second quarter) and improved trends when excluding regulatory effects (-0.9% year-on-year in the third quarter; -1.5% in April-June). The higher share of wholesale revenue as well as the continued headwinds from legacy base customers updating its tariffs, remain drivers of the year-on-year performance. In the nine months period, mobile service revenues totaled 4,088 million euros (-1.6% year-on-year).

Mobile data revenues in the July to September period increased by 5.4% year-on-year to 767 million euros on the back of continued growth of non-SMS data revenues (+13.2% year-on-year to 592 million euros), leveraging a 15% quarter-on-quarter increase of average data usage amongst the O2 contract LTE customers (1.6 GB per month in the third quarter) and the higher LTE customer base. As a result, mobile data revenues share over total mobile service revenues in the quarter increased 4 percentage points year-on-year to 55% and non-SMS data represented 77% of mobile data revenues (+5 percentage points year-on-year).

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Handset sales came to 227 million euros in the third quarter, a similar year-on-year decrease as in the prior quarter of 24.5% mainly explained by longer handset replacement cycles and a generally lower demand for handsets in the market.

Fixed revenues (245 million euros) fell 4.3% year-on-year for the period July to September explained by the lower wholesale fixed broadband revenues. Retail DSL revenue trends maintained a similar performance as in the second quarter (-8.1% year-on-year) due to a broadly stable customer base and the phasing of promotional effects.

Operating expenses reached 1,434 million euros in the quarter (-7.9% year-on-year) and 4,352 million euros in the first nine months (-6.1% year-on-year) and includes restructuring expenses (22 million euros in the third quarter and 59 million euros in the nine months; 2015: 63 and 66 respectively).

Supplies declined 13.3% year-on-year to 572 million euros in July-September driven by lower interconnection and hardware costs (-9.5% year-on-year in the period January to September).

Personnel expenses amounted to 155 million euros, down 5.3% in the third quarter and 9.7% in the nine months period, mainly on the back of the restructuring programme.

Other operating expenses were 707 million euros in July-September, lower year-on-year by 3.6% on the back of successful synergy capture; rollover effects from prior year activities as well as incremental gains from the initiatives started in 2015, with the migration of contract customers already completed.

OIBDA growth ramped-up in the quarter to 3.6% year-on-year excluding non-recurrent factors and totalled 464 million euros leveraged on incremental synergies (30 million euros in the quarter and approximately 125 million euros in January-September period). In the first nine months, OIBDA reached 1,314 million euros (+3,7% year-on-year ex-non recurrent effects; include the above-mentioned restructuring costs and the disposal of “yourfone” of 15 million euros mostly in the first quarter of 2015).

The OIBDA margin stood at 24.7% in the third quarter, up 2.2 percentage points year-on-year excluding non-recurrent impacts, and 23.6% for the nine months period, up 2.0 percentage points year-on-year.

CapEx was up by 5.7% year-on-year to 748 million euros in the nine month period (316 million euros in the third quarter, up 30.4% year-on-year) as investments are back-end loaded in 2016 due to the intensification of the network integration efforts in the second half of the year.

Operating Cash Flow (OIBDA-CapEx) totalled 566 million euros in the first nine months, up 1.5% year-on-year excluding non-recurrent effects.

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TELEFÓNICA DEUTSCHLAND

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 5,567 5,828 (4.5 ) (4.5 ) 1,876 1,979 (5.2 ) (5.2 )
Mobile Business 4,808 5,041 (4.6 ) (4.6 ) 1,621 1,720 (5.8 ) (5.8 )
Mobile service revenues 4,088 4,155 (1.6 ) (1.6 ) 1,394 1,419 (1.8 ) (1.8 )
Data revenues 2,245 2,127 5.5 5.5 767 728 5.4 5.4
Handset revenues 720 887 (18.8 ) (18.8 ) 227 301 (24.5 ) (24.5 )
Fixed Business 743 778 (4.4 ) (4.4 ) 245 256 (4.3 ) (4.3 )
FBB and new services (1) 566 604 (6.3 ) (6.3 ) 187 203 (8.1 ) (8.1 )
Voice & access revenues 177 174 1.9 1.9 59 53 10.5 10.5
Internal expenditure capitalized in fixed assets 79 82 (3.6 ) (3.6 ) 28 33 (15.3 ) (15.3 )
Operating expenses (4,352 ) (4,595 ) (5.3 ) (6.1 ) (1,434 ) (1,548 ) (7.4 ) (7.9 )
Supplies (1,778 ) (1,965 ) (9.5 ) (9.5 ) (572 ) (660 ) (13.3 ) (13.3 )
Personnel expenses (488 ) (500 ) (2.4 ) (9.7 ) (155 ) (155 ) (0.5 ) (5.3 )
Other operating expenses (2,086 ) (2,130 ) (2.1 ) (2.1 ) (707 ) (733 ) (3.6 ) (3.6 )
Other net income (expense) 20 (59 ) c.s. n.m. (6 ) (58 ) (90.1 ) 89.3
Gain (loss) on sale of fixed assets — 15 — — (0 ) (2 ) n.m. n.m.
Impairment of goodwill and other assets — — — — — — — —
Operating income before D&A (OIBDA) 1,314 1,272 3.3 2.6 464 403 15.1 4.2
OIBDA Margin 23.6 % 21.8 % 1.8 p.p. 1.7 p.p. 24.7 % 20.4 % 4.4 p.p. 2.3 p.p.
CapEx 748 1,900 (60.6 ) 5.7 316 242 30.2 30.4
Spectrum 4 1,196 (99.6 ) 2 1 6.9
OpCF (OIBDA-CapEx) 566 (628 ) c.s. (0.9 ) 148 161 (7.7 ) (23.8 )

Note:

• OIBDA and OI before management and brand fees.

(1) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

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TELEFÓNICA DEUTSCHLAND

ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Final Clients Accesses 46,572.8 46,981.4 47,627.2 47,391.2 47,341.7 47,754.9 48,404.8 1.6
Fixed telephony accesses (1) 2,022.0 2,009.7 1,999.9 1,997.8 2,002.8 2,007.4 2,006.5 0.3
Internet and data accesses 2,371.6 2,354.7 2,338.7 2,330.6 2,330.9 2,329.8 2,324.8 (0.6 )
Broadband 2,128.3 2,115.2 2,102.7 2,098.0 2,101.5 2,103.9 2,101.6 (0.1 )
VDSL 322.2 379.8 444.0 516.8 593.0 669.3 731.8 64.8
Mobile accesses 42,179.2 42,617.0 43,288.6 43,062.8 43,008.0 43,417.8 44,073.5 1.8
Prepay 23,264.2 23,500.9 24,003.7 23,979.4 23,743.5 23,814.2 23,872.8 (0.5 )
Contract (2) 18,915.0 19,116.1 19,284.9 19,083.4 19,264.4 19,603.6 20,200.7 4.7
M2M 443.4 506.2 570.7 632.0 682.2 704.3 748.0 31.1
Wholesale Accesses 1,085.3 1,059.3 1,017.5 972.0 910.5 850.1 790.8 (22.3 )
Total Accesses 47,658.1 48,040.7 48,644.7 48,363.2 48,252.2 48,605.0 49,195.6 1.1

(1) Includes fixed wireless and VoIP accesses.

(2) In the fourth quarter of 2015, 400 thousand inactive customer accesses were excluded.

MOBILE ACCESSES

Unaudited figures (thousands)

March June September December March June September % Chg
Prepay percentage (%) 55.2 % 55.1 % 55.5 % 55.7 % 55.2 % 54.8 % 54.2 % (1.3 p.p. )
Contract percentage (%) 44.8 % 44.9 % 44.5 % 44.3 % 44.8 % 45.2 % 45.8 % 1.3 p.p.
Smartphones (‘000) 20,364.1 21,153.4 22,145.5 22,594.3 23,083.0 23,707.1 25,353.5 14.5
Prepay 9,086.7 9,538.8 10,097.5 10,279.7 10,678.9 10,805.8 11,223.0 11.1
Contract 11,277.4 11,614.6 12,048.0 12,314.6 12,404.1 12,901.3 14,130.5 17.3
Smartphone penetration (%) 49.8 % 51.3 % 52.9 % 54.2 % 55.4 % 56.2 % 59.2 % 6.3 p.p.
Prepay 39.6 % 41.1 % 42.6 % 43.3 % 45.4 % 45.7 % 47.4 % 4.8 p.p.
Contract 63.0 % 64.4 % 66.4 % 68.7 % 68.6 % 69.6 % 73.8 % 7.4 p.p.
LTE (‘000) 5,146.0 6,093.0 7,002.2 7,883.5 8,690.5 9,399.8 10,566.3 50.9
LTE penetration (%) 12.3 % 14.5 % 16.4 % 18.6 % 20.5 % 22.0 % 24.4 % 8.0 p.p.

SELECTED OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg
Voice traffic (Million minutes) 30,769 29,334 28,324 29,450 28,910 29,341 27,301 (3.6 )
Fixed voice traffic 6,533 5,686 4,915 5,067 5,214 4,652 4,026 (18.1 )
Mobile voice traffic 24,236 23,647 23,409 24,383 23,696 24,689 23,275 (0.6 )
Data traffic (TB) 485,180 497,059 514,154 603,296 664,202 663,704 671,665 30.6
Fixed data traffic 445,008 454,804 468,256 552,795 612,603 603,867 595,416 27.2
Mobile data traffic 40,172 42,255 45,898 50,501 51,599 59,837 76,249 66.1
Mobile ARPU (EUR) 10.6 10.8 10.9 10.5 10.3 10.4 10.5 (3.8 )
Prepay 5.6 5.9 6.0 5.8 5.7 5.7 5.9 (1.8 )
Contract (1) 17.2 17.2 17.4 16.9 16.6 16.6 16.6 (4.7 )
Data ARPU (EUR) 5.5 5.6 5.6 5.5 5.6 5.8 5.8 3.6
% non-SMS over data revenues 70.5 % 71.5 % 71.9 % 72.5 % 75.4 % 76.7 % 77.2 % 5.3 p.p.
Mobile churn 2.4 % 2.1 % 2.1 % 2.8 % 2.5 % 2.1 % 2.1 % (0.0 p.p. )
Contract (1) 1.7 % 1.7 % 1.7 % 2.4 % 1.8 % 1.6 % 1.5 % (0.2 p.p. )
Voice traffic (Million minutes) 30,769 60,103 88,427 117,877 28,910 58,251 85,552 (3.3 )
Fixed voice traffic 6,533 12,219 17,134 22,201 5,214 9,865 13,892 (18.9 )
Mobile voice traffic 24,236 47,883 71,293 95,676 23,696 48,386 71,661 0.5
Data traffic (TB) 485,180 982,239 1,496,393 2,099,689 664,202 1,327,906 1,999,571 33.6
Fixed data traffic 445,008 899,812 1,368,068 1,920,863 612,603 1,216,470 1,811,886 32.4
Mobile data traffic 40,172 82,427 128,325 178,826 51,599 111,436 187,685 46.3
Mobile ARPU (EUR) 10.6 10.7 10.8 10.7 10.3 10.3 10.4 (3.6 )
Prepay 5.6 5.8 5.8 5.8 5.7 5.7 5.8 (1.1 )
Contract (1) 17.2 17.2 17.3 17.2 16.6 16.6 16.6 (3.9 )
Data ARPU (EUR) 5.5 5.5 5.6 5.5 5.6 5.7 5.8 3.5
% non-SMS over data revenues 70.5 % 71.0 % 71.3 % 71.6 % 75.4 % 76.1 % 76.5 % 5.1 p.p.
Churn 2.4 % 2.3 % 2.2 % 2.4 % 2.5 % 2.3 % 2.2 % 0.0 p.p.
Contract (1) 1.7 % 1.7 % 1.7 % 1.9 % 1.8 % 1.7 % 1.5 % (0.2 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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04

TELEFÓNICA UK

(year-on-year changes in organic terms)

Telefónica UK maintained solid commercial momentum in the third quarter with improving financial trends, both in top-line and profitability, driven off a valuable and loyal customer base leveraged on the O2 brand’s premium positioning and compelling commercial offer. Total mobile accesses (25.4 million) grew 1% year-on-year driven by a 10% year-on-year increase of the contract mobile customer base (62% of the total; +5 percentage points year-on-year), after recording 199 thousand net additions in the third quarter on the back of market-leading levels of contract churn (0.9%; flat year-on-year) and the success of SIM-only tariffs. The prepay mobile base registered 32 thousand net additions in the three months to September.

Mobile data traffic continued to increase (+64.5% year-on-year in the third quarter), supported by the 51% year-on-year growth of LTE accesses. The rapid deployment of LTE was sustained, reaching 93% outdoor population coverage as of September (+15 percentage points year-on-year), leading to an LTE base of 10.0 million, with a penetration of 45% (+15 percentage points year-on-year). Smartphones stood at 14.1 million at the end of the third quarter (+26% year-on-year), with a penetration of 66% (+15 percentage points year-on-year).

ARPU excluding “O2 Refresh” declined 0.6% year-on-year in the third quarter with higher subscription revenues and demand for data bolt-ons primarily offset by reduced roaming revenues and lower MTRs. Contract ARPU was down 3.1% year-on-year in the three months to September (vs. -5.2% in April-June), improving its sequential trend due to the aforementioned reasons, while prepay ARPU continued to grow (+8.7% year-on-year in the quarter).

Revenues in the third quarter reached 1,676 million euros and grew 0.1% year-on-year excluding the impact of “O2 Refresh”, improving the growth trend from the second quarter (-1.6% year-on-year) on the back of strengthening mobile service revenue trends. In the first nine months, revenues totalled 5,140 million euros, remaining flat year-on-year (ex-“O2 Refresh”).

Mobile service revenues reached 1,268 million euros and grew 1.1% year-on-year in the quarter (excluding the impact of “O2 Refresh”), posting a sequential year-on-year improvement (-0.2% in April-June) boosted by customer base growth and an increased appetite for higher tariff bundles (average subscription revenue +8.2% year-on-year excluding “O2 Refresh”) and larger data bolt-ons. These factors more than offset the roaming and MTRs (-2.1 percentage points on MSR growth ex “O2 Refresh”). Mobile service revenue totalled 3,901 million euros in the January-September period (+1.1% year-on-year ex-“O2 Refresh”).

Data revenues increased 5.5% year-on-year in the three months to September (vs. +1.9% in the second quarter), driven by the sustained growth of non-SMS data revenue (+9.4% year-on-year in the third quarter; +4.9% in April-June). Non-SMS data revenue accounted for 62% of data revenue in the third quarter (+2.2 percentage points year-on-year), while data revenue represented 61% of mobile service revenue (+3.3 percentage points year-on-year).

Handset revenue & other revenue declined 8.2% year-on-year in the third quarter to 408 million euros (-8.7% in the nine months to September), in line with a market wide decline in the level of handset sales and increased handset lifecycles.

Operating expenses reached 1,253 million euros in the quarter, 3.5% lower year-on-year (3,855 million euros in the first nine months; -4.3% year-on-year).

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Supplies (774 million euros) declined 2.4% year-on-year in the third quarter (-6.0% in January-September) due to lower interconnection costs as well as declining hardware expense on the reduced level of handset sales.

Personnel expenses totalled 116 million euros reverted their trend and decreased 2.3% year-on-year in the three months to September (+3.8% in January-September), reflecting isolated seasonal factors.

Other expenses continued to decrease (-6.0% year-on-year in the third quarter; -4.6% in April-June), reaching 363 million euros, also on the sound management of these costs.

OIBDA in the quarter grew 1.6% year-on-year to 458 million euros and improved its trend vs. the second quarter (-4.0%), on mobile service revenue trends, lower hardware revenue and cost control. In the first nine months of the year OIBDA reached 1,375 million euros (+1.0% year-on-year). All this resulted in an OIBDA margin of 27.3% in the third quarter (+1.0 percentage points year-on-year) and of 26.8% in the nine months to September 2016 (+1.0 percentage points year-on-year).

CapEx amounted to 654 million euros in the January-September period, an increase of 10.5% year-on-year, principally devoted to LTE expansion as the Company continues to expand its indoor coverage to reach 98% by 2017.

Operating Cash Flow (OIBDA-CapEx) totalled 721 million euros in the nine months to September, a 6.3% decline year-on-year (vs. -3.7% in January-June).

TELEFÓNICA UK

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 5,140 5,826 (11.8 ) (2.8 ) 1,676 2,023 (17.1 ) (2.1 )
Mobile service revenues 3,901 4,331 (9.9 ) (0.8 ) 1,268 1,498 (15.3 ) 0.1
Data revenues 2,356 2,521 (6.5 ) 3.0 779 871 (10.6 ) 5.5
Handset revenues and other 1,239 1,495 (17.1 ) (8.7 ) 408 525 (22.2 ) (8.2 )
Internal expenditure capitalized in fixed assets 107 119 (10.1 ) (1.0 ) 37 42 (13.9 ) 1.3
Operating expenses (3,855 ) (4,438 ) (13.1 ) (4.3 ) (1,253 ) (1,534 ) (18.3 ) (3.5 )
Supplies (2,368 ) (2,777 ) (14.7 ) (6.0 ) (774 ) (939 ) (17.5 ) (2.4 )
Personnel expenses (383 ) (405 ) (5.4 ) 3.8 (116 ) (140 ) (17.2 ) (2.3 )
Other operating expenses (1,104 ) (1,257 ) (12.2 ) (3.2 ) (363 ) (456 ) (20.3 ) (6.0 )
Other net income (expense) (14 ) (7 ) 98.5 118.7 (1 ) 1 c.s. c.s.
Gain (loss) on sale of fixed assets (3 ) 3 c.s. c.s. (0 ) (0 ) n.m. n.m.
Impairment of goodwill and other assets — — — — — — — —
Operating income before D&A (OIBDA) 1,375 1,502 (8.5 ) 1.0 458 532 (14.0 ) 1.6
OIBDA Margin 26.8 % 25.8 % 1.0 p.p. 1.0 p.p. 27.3 % 26.3 % 1.0 p.p. 1.0 p.p.
CapEx 654 652 0.3 10.5 238 236 0.8 18.0
Spectrum — — — — — —
OpCF (OIBDA-CapEx) 721 850 (15.2 ) (6.3 ) 219 296 (25.8 ) (11.4 )

Notes:

• OIBDA and OI before management and brand fees.

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TELEFÓNICA UK

ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Final Clients Accesses 24,869.2 25,072.2 25,302.4 25,286.9 25,204.2 25,452.6 25,692.0 1.5
Fixed telephony accesses (1) 232.1 235.4 241.2 247.1 249.8 257.7 264.7 9.7
Internet and data accesses 19.9 20.4 20.5 21.0 21.5 22.3 23.1 12.8
Broadband 19.9 20.4 20.5 21.0 21.5 22.3 23.1 12.8
Mobile accesses 24,617.1 24,816.5 25,040.7 25,018.8 24,933.0 25,172.5 25,404.2 1.5
Prepay (2) 10,766.1 10,793.1 10,823.2 10,561.4 9,640.1 9,745.8 9,778.0 (9.7 )
Contract 13,851.1 14,023.4 14,217.6 14,457.4 15,292.8 15,426.7 15,626.2 9.9
M2M (3) 2,201.1 2,234.2 2,289.9 2,383.9 3,143.4 3,176.8 3,250.9 42.0
Total Accesses 24,869.2 25,072.2 25,302.4 25,286.9 25,204.2 25,452.6 25,692.0 1.5

(1) Includes fixed wireless and VoIP accesses.

(2) Includes the disconnection of 720 thousand inactive prepay customers in the first quarter 2016.

(3) Includes 720 thousand M2M accesses on the Jasper platform since the first quarter 2016.

MOBILE ACCESSES

Unaudited figures (thousands)

March June September December March June September % Chg
Prepay percentage (%) 43.7 % 43.5 % 43.2 % 42.2 % 38.7 % 38.7 % 38.5 % (4.7 p.p. )
Contract percentage (%) 56.3 % 56.5 % 56.8 % 57.8 % 61.3 % 61.3 % 61.5 % 4.7 p.p.
Smartphones (‘000) 10,784.8 10,972.4 11,202.4 13,274.4 13,267.7 13,301.8 14,130.8 26.1
Prepay 3,343.9 3,370.8 3,451.1 4,275.5 4,358.7 4,494.0 4,600.9 33.3
Contract 7,440.9 7,601.6 7,751.3 8,998.9 8,909.0 8,807.8 9,529.9 22.9
Smartphone penetration (%) 49.3 % 49.9 % 50.6 % 60.4 % 62.8 % 62.4 % 65.9 % 15.3 p.p.
Prepay (%) 31.4 % 31.6 % 32.2 % 40.9 % 45.6 % 46.5 % 47.5 % 15.3 p.p.
Contract (%) 66.4 % 67.2 % 67.9 % 78.1 % 77.0 % 75.6 % 81.1 % 13.2 p.p.
LTE (‘000) 4,906.0 5,769.9 6,631.7 7,661.8 8,300.8 9,489.0 10,038.2 51.4
LTE penetration (%) 22.4 % 26.2 % 30.0 % 34.9 % 38.1 % 43.1 % 45.3 % 15.3 p.p.

SELECTED MOBILE OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice Traffic (Million minutes) 22,206 22,926 22,545 22,850 22,964 23,425 23,221 3.0
Data traffic (TB) 30,928 35,478 39,873 45,257 49,648 55,720 65,609 64.5
ARPU (EUR) 18.8 19.6 19.9 19.3 17.9 17.5 16.6 (1.6 )
Prepay 7.4 7.6 7.8 7.8 7.8 7.7 7.1 8.7
Contract (1) 32.7 34.0 34.6 33.0 30.1 29.6 28.3 (3.1 )
Data ARPU (EUR) 10.9 11.4 11.6 11.3 10.6 10.5 10.2 3.4
% non-SMS over data revenues 58.6 % 59.2 % 60.2 % 59.5 % 59.9 % 61.0 % 62.4 % 2.2 p.p.
Churn 1.7 % 1.6 % 1.8 % 2.2 % 2.0 % 1.5 % 1.8 % (0.0 p.p. )
Contract (1) 1.0 % 0.9 % 0.9 % 1.0 % 0.9 % 0.8 % 0.9 % (0.0 p.p. )
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep % Chg Local Cur
Voice Traffic (Million minutes) 22,206 45,132 67,677 90,527 22,964 46,389 69,609 2.9
Data traffic (TB) 30,928 66,406 106,279 151,536 49,648 105,368 170,977 60.9
ARPU (EUR) 18.8 19.2 19.4 19.4 17.9 17.7 17.3 (17.4 )
Prepay 7.4 7.5 7.6 7.7 7.8 7.7 7.5 9.5
Contract (1) 32.7 33.3 33.8 33.5 30.1 29.9 29.3 (4.2 )
Data ARPU (EUR) 10.9 11.2 11.3 11.3 10.6 10.6 10.4 1.6
% non-SMS over data revenues 58.6 % 58.9 % 59.4 % 59.4 % 59.9 % 60.4 % 61.1 % 1.8 p.p.
Churn 1.7 % 1.6 % 1.7 % 1.8 % 2.0 % 1.8 % 1.8 % 0.1 p.p.
Contract (1) 1.0 % 1.0 % 1.0 % 1.0 % 0.9 % 0.9 % 0.9 % (0.1 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice Traffic is defined as minutes used by the company customers, both outbound and inbound. On-net traffic is only included once (outbound), and promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is excluded. Traffic volume non-rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non-rounded.

(1) Excludes M2M.

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05

TELEFÓNICA BRASIL

(year-on-year changes in organic terms)

In the third quarter of the year, Telefónica Brasil reinforced its leadership in the market and made progress in capturing synergies and efficiencies, translating into solid results that showed sequential acceleration in the year-on-year revenue, OIBDA and operating cash flow growth.

The execution of the data centric strategy, the focus on higher value customers (mobile contract and high speed broadband), the cost control and the commercial rationality, foster this excellent performance despite the inflationary pressure and the regulatory impacts (reduction in rates: mobile termination -33.8%, fixed-mobile retail -20.6%, local fixed -65.9% and fixed interurban -21.3%; all since 24 February 2016).

The Company managed 97.3 million accesses , 6% below September 2015 figure due to the more restrictive criteria in prepay (mainly since the fourth quarter of 2015). Thus, mobile accesses decreased by 7% year-on-year to 73.5 million however, in contract, they increased by 7% year-on-year.

In mobile contract , quarterly net additions increased to 865 thousand accesses (+2% year-on-year and 2.3 times greater than the previous quarter) and to 1.4 million accesses in the first nine months (-32% year-on-year). Market share stood at 42.4% as of August (+0.4 percentage points year-on-year), after capturing 54% of the new accesses in the last 12 months. Thus, contract customers accounted for 44% of mobile accesses (+6 percentage points year-on-year).

The Company maintained the market leadership in LTE , with a market share of 35.8% as of July. Accesses reached 18.3 million, more than doubling the figure at September 2015 and coverage extended to 226 cities (49% of population coverage). Similarly, smartphones maintained a strong rate of growth, with penetration of 75% (+21 percentage points year-on-year).

Mobile ARPU maintained a solid year-on-year increase in the third quarter (+15.3%) driven by data ARPU (+26.8 % in the third quarter; +25.7% in the first nine months) and the greater weight of contract accesses. The higher outgoing ARPU (+21.1% year-on-year in the quarter; +22.2% in the nine months) offset the negative impact of incoming ARPU due to lower termination rates.

Year-on-year changes in the fixed business were affected by the homogenisation of accesses criteria with GVT in the fourth quarter of 2015 (with no impact on revenue). For this reason, and due to fixed-mobile substitution, traditional accesses decreased by 2% year-on-year.

Retail broadband accesses (7.3 million) increased by 2% year-on-year, with fibre accesses standing out (+8% year-on-year reaching 4.1 million; 719 thousand FTTH), which accounted for 56% of broadband accesses (+3 percentage points year-on-year). Premises passed with FTTx increased to 16.9 million at September (4.7 million with FTTH in Sao Paolo). The greater number of fibre connections and the increase in speed explained the ARPU growth (+8.4% year-on-year in the quarter and +7.3% in the nine months). The focus on higher speed accesses above 30 Mbps enabled to maintain the leadership in the market share of this segment (54.8% in August), representing 14% of the total.

Pay TV accesses (1.8 million) decreased by 4% vs. September 2015 due to the macro environment and the more restrictive commercial activity based on capturing value. Net additions in the quarter increased to 1 thousand accesses (-26 thousand access in January-September), highlighting the greater contribution of IPTV accesses (+18 thousand in the quarter, +43 thousand in the first nine months). The greater weight of IPTV access and high value plans in DTH drove solid ARPU trend (+12.0% year-on-year in July-September vs. +13.1% in the first nine months).

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Revenues in the third quarter increased to 2,952 million euros (8,039 millions in January-September) and increased by 1.1% year-on-year (+0.9% in the first nine months) thanks to the monetisation of data and despite the macro and regulatory impacts in the quarter (+3.3% excluding regulatory impacts in the quarter), as well as lower revenues due to handset sales (reducing by 1.1 percentage points year-on-year revenue growth in the quarter).

Mobile service revenues (1,700 million euros in July-September) accelerated its growth to 5.6% year-on-year (+2.3% in the second quarter) mainly due to contract accesses growth and improved outgoing ARPU, which more than offset the negative impact of the regulatory effects (+7.6% excluding these effects in the quarter and +4.9% in the first nine months).

Data revenues posted a solid year-on-year growth of 24.4% in both the third quarter and January-September and accounted for 54% of service revenues (+8 percentage points year-on-year). Meanwhile, non-SMS data revenue, the main growth driver, increased in the quarter by 34.7% year-on-year.

Handset revenues decreased by 27.2% year-on-year in July-September, 8.0 percentage points more than in the second quarter due to lower commercial activity with handset.

Fixed business revenues in the third quarter (1,168 million euros) decreased by 2.1% year-on-year in the quarter due to the regulatory impact (+0.5% excluding this effect, +3.0% in the first nine months) and the macroeconomic effect, mainly in the corporate segment.

Broadband and new services revenue (468 million euros) increased by 11.8% vs. the third quarter of 2015 (+6.5% year-on-year in the nine months) with highlights including fibre revenues (+21.0% year-on-year in the quarter, +22.4% in January-September) and pay TV (+9.4% year-on-year in the quarter; +14.5% in January-September).

Operating expenses totalled 1,996 million euros in the third quarter (5,469 million in the first nine months) and continued to decrease year-on-year (-2.0% in the quarter; -1.9% in the first nine months) thanks to the efficiency measures, the synergies generated by the integration of GVT and the streamlining of commercial expenses; and all in spite of the inflationary environment.

Supplies (590 million euros) decreased by 13.7% vs. July-September 2015 (-9.8% in the first nine months) mainly due to the reduction in termination rates, lower energy costs (-17.9% year-on-year) and commercial activity focused on profitable customers.

Personnel expenses (302 million euros) increased by 4.5% year-on-year and in the quarter and by +2.9% in the first nine months excluding the non-recurrent effect of the restructuring headcount plan (26 million euros recorded in the second quarter of this year and 6 million euros in the third quarter of 2015). This increase was explained by the update in wages and the effect of insourcing subcontractors (generating savings in third-party services and advantages in terms of the customer experience).

Other operating expenses (1,103 million euros) increased by 3.7% vs. July-September 2015 (+1.7% in January-September) as a consequence of higher network costs due to network deployment.

OIBDA stood at 982 million euros in the third quarter of the year (2,629 million in the first nine months), increasing 9.5% year-on-year (+7.8% in the first nine months).

For yet another quarter, performance was driven by the generation of synergies, reaching 155 million euros of positive impact on OIBDA in the first nine months (87 million euros in the quarter) due to the impact on revenues (approximately 62 million euros and 26 million euros in the quarter due to cross-selling activities between GVT and Vivo customers) and on operating expenses (approximately 92 million euros in the first nine months and 61 million in the quarter mainly due to reductions in personnel, renegotiations with suppliers and optimised commercial expenses).

Thus, the OIBDA margin increased to 33.3% in the quarter (+2.5 percentage points year-on-year) and to 32.7% in the year (+2.1 percentage points year-on-year).

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CapEx reached 1,369 million euros in the first nine months (accounting for 16% of revenues excluding 47 million euros corresponding to the acquisition of spectrum in the third quarter) decreasing by 10.3% year-on-year (-6.6% year-on-year in the quarter), thanks to the efficiency and optimisation projects supported by Big Data. Investment was dedicated to expanding LTE coverage and 3G capacity in order to provide our customers with superior quality. Similarly, the Company, within the synergies plan, generated synergies in CapEx of 83 million euros (derived from the ownership of GVT assets and infrastructure).

Thus, operating cash flow (OIBDA-CapEx) totalled 1,260 million euros in the first nine months and its year-on-year growth accelerated for yet another quarter to 34.9% (+37.9% in the quarter).

TELEFÓNICA BRASIL

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 8,039 8,473 (5.1 ) 0.9 2,952 2,736 7.9 1.1
Mobile Business 4,816 5,379 (10.5 ) 1.3 1,784 1,606 11.1 3.3
Mobile service revenues 4,583 5,051 (9.3 ) 2.7 1,700 1,496 13.6 5.6
Data revenues 2,366 2,148 10.1 24.4 914 694 31.8 24.4
Handset revenues 233 328 (28.9 ) (19.7 ) 85 110 (22.7 ) (27.2 )
Fixed Business 3,223 3,094 4.2 0.2 1,168 1,130 3.3 (2.1 )
FBB and new services (1) 1,222 1,116 9.5 6.5 468 401 16.8 11.8
Pay TV 367 275 33.6 14.5 135 120 12.2 9.4
Voice & access revenues 1,634 1,703 (4.1 ) (6.6 ) 564 608 (7.2 ) (13.3 )
Internal exp. capitalized in fixed assets 81 68 19.1 4.0 29 30 (3.2 ) 3.6
Operating expenses (5,469 ) (5,914 ) (7.5 ) (1.9 ) (1,996 ) (1,924 ) 3.8 (2.0 )
Supplies (1,650 ) (1,975 ) (16.5 ) (9.8 ) (590 ) (639 ) (7.7 ) (13.7 )
Personnel expenses (841 ) (780 ) 7.8 2.9 (302 ) (280 ) 8.2 4.5
Other operating expenses (2,978 ) (3,158 ) (5.7 ) 1.7 (1,103 ) (1,005 ) 9.8 3.7
Other net income (expense) (22 ) (33 ) (33.3 ) (16.9 ) (3 ) (9 ) (68.0 ) (78.6 )
Gain (loss) on sale of fixed assets 1 (5 ) c.s. c.s. 0 (1 ) c.s. c.s.
Impairment of goodwill and other assets (2 ) 1 c.s. c.s. (1 ) (2 ) (42.1 ) (31.2 )
Operating income before D&A (OIBDA) 2,629 2,590 1.5 7.8 982 831 18.1 9.5
OIBDA Margin 32.7 % 30.6 % 2.1 p.p. 2.1 p.p. 33.3 % 30.4 % 2.9 p.p. 2.5 p.p.
CapEx 1,369 1,501 (8.8 ) (10.3 ) 577 540 6.8 (6.6 )
Spectrum 47 — — 47 — —
OpCF (OIBDA-CapEx) 1,260 1,089 15.7 34.9 405 291 39.2 37.9

Note:

• The Consolidated Income Statement of Telefónica Brasil includes GVT since 1 May 2015.

• OIBDA and OI before management and brand fees.

(1) Includes broadband connectivity services (retail and wholesale), including value added services, ICT revenues, other services over connectivity and FBB equipment.

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TELEFÓNICA BRASIL

ACCESSES

Unaudited figures (thousands)

March June September December March June September % Chg
Final Clients Accesses 97,339.9 106,528.1 103,432.6 96,899.3 97,283.7 97,121.4 97,276.6 (6.0 )
Fixed telephony accesses (1) 10,609.4 14,869.6 14,876.8 14,654.5 14,945.4 14,742.1 14,629.9 (1.7 )
Internet and data accesses 4,066.5 7,224.0 7,319.5 7,195.5 7,294.2 7,321.8 7,397.5 1.1
Broadband 3,926.5 7,092.4 7,191.5 7,129.5 7,229.2 7,263.5 7,325.3 1.9
Fibre 428.5 3,640.8 3,788.6 3,779.9 3,913.5 3,983.6 4,090.1 8.0
Mobile accesses 81,873.2 82,648.6 79,407.1 73,261.3 73,257.4 73,296.1 73,486.9 (7.5 )
Prepay 52,972.3 53,068.7 48,978.8 42,194.4 42,011.5 41,669.4 40,995.6 (16.3 )
Contract 28,900.8 29,580.0 30,428.3 31,066.9 31,245.8 31,626.7 32,491.3 6.8
M2M 3,687.5 3,935.2 4,105.7 4,234.7 4,390.0 4,590.3 4,770.4 16.2
Pay TV 790.9 1,785.9 1,829.2 1,787.9 1,786.7 1,761.4 1,762.2 (3.7 )
Wholesale Accesses 25.4 23.6 22.9 22.3 21.0 20.7 18.7 (18.1 )
Total Accesses T. Brasil 97,365.2 106,551.7 103,455.5 96,921.5 97,304.7 97,142.1 97,295.4 (6.0 )
Terra Accesses 269.0 172.1 159.9 150.3 141.5 133.8 125.4 (21.6 )

• GVT accesses are consolidated from 1 May 2015.

(1) Includes fixed wireless and VoIP accesses.

MOBILE ACCESSES

Unaudited figures (thousands)

March June September December March June September % Chg
Prepay percentage (%) 64.7 % 64.2 % 61.7 % 57.6 % 57.3 % 56.9 % 55.8 % (5.9 p.p. )
Contract percentage (%) 35.3 % 35.8 % 38.3 % 42.4 % 42.7 % 43.1 % 44.2 % 5.9 p.p.
Smartphones (‘000) 30,216.9 32,732.7 39,117.1 39,911.7 40,327.0 39,670.8 49,573.1 26.7
Prepay 18,710.6 19,372.1 22,945.3 22,376.4 22,977.1 22,689.1 29,317.2 27.8
Contract 11,506.3 13,360.6 16,171.8 17,535.4 17,349.9 16,981.7 20,255.9 25.3
Smartphone penetration (%) 40.3 % 43.3 % 54.2 % 60.4 % 61.0 % 60.0 % 74.8 % 20.6 p.p.
Prepay 35.5 % 36.7 % 47.1 % 53.4 % 55.1 % 54.9 % 72.2 % 25.1 p.p.
Contract 51.8 % 58.8 % 68.9 % 72.7 % 71.1 % 68.4 % 78.8 % 10.0 p.p.
LTE (‘000) 3,943.1 5,691.1 7,542.2 10,214.7 12,498.3 15,115.2 18,295.7 142.6
LTE penetration (%) 5.0 % 7.2 % 10.0 % 14.8 % 18.1 % 22.0 % 26.6 % 16.6 p.p.

SELECTED OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice traffic (Million minutes) 93,747 95,738 97,299 92,647 93,579 93,225 95,386 (2.0 )
Fixed voice traffic 25,155 25,894 25,137 23,965 23,680 22,850 21,908 (12.8 )
Mobile voice traffic 68,592 69,843 72,162 68,682 69,899 70,375 73,479 1.8
Data traffic (TB) 1,395,331 1,583,612 1,763,495 2,065,902 2,564,860 2,815,305 2,916,541 65.4
Fixed data traffic 1,330,287 1,514,813 1,695,219 1,995,403 2,485,715 2,729,649 2,815,740 66.1
Mobile data traffic 65,043 68,799 68,276 70,500 79,146 85,657 100,800 47.6
Mobile ARPU (EUR) 7.2 6.5 5.7 5.7 6.1 6.6 7.2 15.3
Prepay 3.8 3.3 2.8 2.9 3.2 3.4 3.7 20.9
Contract (1) 15.3 14.2 12.3 11.6 11.5 12.6 14.7 11.4
Data ARPU (EUR) 3.0 3.0 2.8 3.0 3.0 3.6 3.8 26.8
% non-SMS over data revenues 81.6 % 82.5 % 83.0 % 84.5 % 85.8 % 87.1 % 88.4 % 5.5 p.p.
Fixed telephony ARPU (EUR) 15.0 14.5 13.2 12.0 11.3 12.1 12.9 (7.6 )
Pay TV ARPU (EUR) 22.3 23.5 22.0 21.1 20.6 22.6 25.3 12.0
Broadband ARPU (EUR) 12.5 12.3 11.0 10.6 10.3 11.2 12.4 8.4
Mobile churn 2.9 % 3.2 % 4.7 % 6.1 % 3.3 % 3.1 % 3.4 % (1.3 p.p. )
Contract (1) 1.8 % 1.9 % 1.9 % 1.8 % 1.8 % 1.9 % 1.8 % (0.0 p.p. )
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep % Chg Local Cur
Voice traffic (Million minutes) 93,747 189,485 286,783 379,430 93,579 186,804 282,190 (1.6 )
Fixed voice traffic 25,155 51,050 76,186 100,151 23,680 46,530 68,437 (10.2 )
Mobile voice traffic 68,592 138,435 210,597 279,279 69,899 140,274 213,753 1.5
Data traffic (TB) 1,395,331 2,978,942 4,742,437 6,808,340 2,564,860 5,380,166 8,296,707 74.9
Fixed data traffic 1,330,287 2,845,100 4,540,319 6,535,722 2,485,715 5,215,363 8,031,104 76.9
Mobile data traffic 65,043 133,842 202,118 272,618 79,146 164,803 265,603 31.4
Mobile ARPU (EUR) 7.2 6.9 6.5 6.3 6.1 6.4 6.8 18.5
Prepay 3.8 3.5 3.3 3.2 3.2 3.3 3.5 19.3
Contract (1) 15.3 14.7 13.9 13.3 11.5 12.1 12.9 5.5
Data ARPU (EUR) 3.0 3.0 2.9 2.9 3.0 3.3 3.2 25.7
% non-SMS over data revenues 81.6 % 82.1 % 82.4 % 82.9 % 85.8 % 86.5 % 87.7 % 5.3 p.p.
Fixed telephony ARPU (EUR) 15.0 14.7 14.1 13.5 11.3 11.7 12.2 (2.4 )
Pay TV ARPU (EUR) 22.3 23.1 22.6 22.1 20.6 21.6 23.0 13.1
Broadband ARPU (EUR) 12.5 12.4 11.8 11.4 10.3 10.8 11.3 7.3
Churn 2.9 % 3.0 % 3.6 % 4.2 % 3.3 % 3.2 % 3.3 % (0.3 p.p. )
Contract (1) 1.8 % 1.8 % 1.8 % 1.8 % 1.8 % 1.8 % 1.8 % (0.0 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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06

TELEFÓNICA HISPANOAMÉRICA

(year-on-year changes in organic terms)

In the third quarter of the year, Telefónica Hispanoamérica showed significant improvement in year-on-year trends in revenues, OIBDA and margin as a result of the increase in the penetration of high value customers and efficiencies implemented which enable the highly competitive environment in the region and the difficult macroeconomic situation in some countries to be offset.

In reported terms, year-on-year changes continued to be affected by the depreciation of Latin American currencies which took place mainly in the latter part of the previous year and, as such, revenues and OIBDA decreased by 13.9% and 10.1% in the third quarter respectively.

Total accesses increased to 135.4 million at September and grew 2% year-on-year. The strategic focus on higher quality customers is translated into greater penetration both of smartphones and LTE in the mobile business (41% and 12%; +6 percentage points year-on-year in both) and of broadband at speeds higher than 4 Mb (59% over total broadband accesses, +7 percentage points year-on-year) and pay TV (24% of total fixed accesses, +3 percentage points year-on-year).

In the mobile business , the Company continued its focus on maintaining leadership in the contract segment having captured 67 thousand new accesses in the quarter (630 thousand in the first nine months), maintaining low levels of contract churn (1.8% in the quarter) in spite of intense competition.

In the prepay segment, net additions returned to positive figures (989 thousand accesses in July-September; 467 thousand in the first nine months) although they continued to be affected by the competitive pressure mainly in Chile and Peru.

Moreover, data traffic continued to expand strongly (+81% in the quarter and the first nine months) given the higher demand for smartphones and LTE.

In the fixed business the bundling strategy continued to be the main pillar of commercial activity and 43% of traditional accesses were already bundled (+6 percentage points year-on-year).

Broadband access (5.6 million) increased by 1% year-on-year with net additions of 4 thousand accesses in the quarter (35 thousand accesses in the first nine months) highlighting the reduction of churn mainly in Argentina and Chile, while commercial activity was mainly focused on the increase of speeds, with very good traction posted in the quarter.

Pay TV accesses (2.9 million, +7% year-on-year) continued to post strong year-on-year growth rates across all markets thanks to the differentiated content and technological solutions. Thus, quarterly net additions increased to 18 thousand accesses (111 thousand in the first nine months) with the reduction in churn in Chile and Peru standing out (-0.3 percentage points and -0.2 percentage points year-on-year, respectively).

Revenues for the July-September period increased to 3,129 million euros (9,144 million euros in January-September) and accelerated their year-on-year growth to 4.1% (+3.6% in the second quarter, +6.4% in the first nine months) mainly due to the improvements in mobile service revenues.

This positive performance was achieved despite the regulatory impact (-1.4 percentage points and -1.1 percentage points in the year-on-year change in the quarter and in the first nine months) and the lower handset sales (dragging year-on-year growth by -1.0 percentage points in July-September and -0.7 percentage points in January-September).

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Mobile service revenues accelerated their year-on-year growth to 4.1% in the quarter (+5.5% in the first nine months) as a result of non-SMS data revenues which increased by 32.0%.

Fixed business revenues posted solid year-on-year increases (+9.1% in the quarter and +12.7% in January-September), reflecting the positive commercial activity in all countries across the region.

Operating expenses increased to 2,222 million euros in the quarter, 4.1% more than in July-September 2015 impacted by the depreciation of Latin American currencies and the higher commercial and interconnection costs due to competitive pressure in the majority of markets. Although, the improvement in year-on-year change in the quarter must be noted (6,630 million in January-September; +9.1% year-on-year) explained mainly by the strong growth of commercial expenses in Argentina and in Colombia in the third quarter of 2015.

Supplies (907 million euros in the quarter) were reduced by 2.0% as a result of strong growth in handset consumption in the third quarter of 2015 which more than offset the higher termination costs due to widespread unlimited tariffs to any destination throughout 2016. In the first nine months, they increased by 4.7% vs. the same period of the previous year as a result of higher interconnection costs.

Personnel expenses (359 million euros in the quarter) increased by 19.0% year-on-year (23.2% in January-September) affected by inflationary pressure mainly in Argentina and Venezuela.

Other operating expenses (956 million euros) increased by 4.3% year-on-year in the third quarter due to the exchange rate effect and inflation. The lower pace of growth vs. the previous quarter (+7.9% in January-September) is explained by the more homogeneous commercial comparison mentioned above.

Thus, OIBDA accelerated its year-on-year growth in the quarter to 6.3% (-3.4% in the second quarter; +1.2% in the first nine months) and reached 970 million euros (2,672 million euros in January-September). The OIBDA margin stood at 31.0% in the quarter after returning to year-on-year growth for the first time in five quarters (+0.6 percentage points year-on-year) and 29.2% in January-September (-1.5 percentage points year-on-year).

CapEx totalled 1,798 million euros and grew by 5.7% year-on-year in the first nine months (excluding 282 million euros corresponding to the acquisition of spectrum in Peru in the third quarter of 2016 and 342 million euros in 2015 mainly from spectrum acquisition in Argentina, Chile and Ecuador) and was mainly devoted to the deployment of the 4G and fibre networks and the improvement of the 3G and copper networks.

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TELEFÓNICA HISPANOAMÉRICA

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 9,144 10,765 (15.1 ) 6.4 3,129 3,634 (13.9 ) 4.1
Mobile Business 6,421 7,734 (17.0 ) 4.0 2,225 2,630 (15.4 ) 2.6
Mobile service revenues 5,762 6,852 (15.9 ) 5.5 1,993 2,328 (14.4 ) 4.1
Data revenues (1) 2,558 2,734 (6.4 ) 19.0 893 946 (5.6 ) 16.7
Handset revenues 649 882 (26.4 ) (8.6 ) 216 302 (28.6 ) (12.2 )
Fixed Business 2,749 3,055 (10.0 ) 12.7 920 1,010 (9.0 ) 9.1
FBB and new services revenues (2) 1,468 1,543 (4.9 ) 22.1 490 512 (4.4 ) 18.5
Pay TV revenues 441 422 4.5 13.2 153 143 6.8 8.9
Voice & access revenues 841 1,090 (22.9 ) (0.7 ) 277 355 (22.0 ) (4.2 )
Internal exp. capitalized in fixed assets 84 85 (1.2 ) 15.5 29 30 (2.7 ) 10.2
Operating expenses (6,630 ) (7,676 ) (13.6 ) 9.1 (2,222 ) (2,605 ) (14.7 ) 4.1
Supplies (2,713 ) (3,116 ) (12.9 ) 4.7 (907 ) (1,075 ) (15.6 ) (2.0 )
Personnel expenses (1,102 ) (1,241 ) (11.2 ) 23.2 (359 ) (415 ) (13.5 ) 19.0
Other operating expenses (2,815 ) (3,319 ) (15.2 ) 7.9 (956 ) (1,115 ) (14.3 ) 4.3
Other net income (expense) 75 49 53.7 72.3 36 17 116.3 136.1
Gain (loss) on sale of fixed assets (2 ) 8 c.s. c.s. (2 ) 5 c.s. c.s.
Impairment of goodwill and other assets — — — — — — — —
Operating income before D&A (OIBDA) 2,672 3,232 (17.3 ) 1.2 970 1,080 (10.1 ) 6.3
OIBDA Margin 29.2 % 30.0 % (0.8 p.p. ) (1.5 p.p. ) 31.0 % 29.7 % 1.3 p.p. 0.6 p.p.
CapEx 1,798 2,203 (18.4 ) 5.7 782 729 7.3 (17.2 )
Spectrum 282 342 (17.5 ) 282 (3 ) c.s.
OpCF (OIBDA-CapEx) 874 1,029 (15.1 ) (4.8 ) 188 351 (46.4 ) 55.4

Note:

• After considering Venezuela as an hyperinflationary country, P&L and CapEx from the operations in the country are to be accounted at the closing exchange rate Bolivar Fuerte/Euro. The January-June 2016 consolidated financial statements use the exchange rate of the Venezuelan bolivar set at the denominated DICOM (628 Venezuelan bolivars fuertes per dollar).

• OIBDA before management and brand fees.

• 2015 and 2016 reported figures include the hyperinflationary adjustments in Venezuela in both years.

(1) Since the first quarter 2015, data and voice revenues have been reassigned to homogenise the year-on-year comparison.

(2) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

ACCESSES

Unaudited figures (thousands)

March June September December March June September % Chg
Final Clients Accesses 132,461.8 132,247.2 132,672.7 134,612.4 134,274.3 134,422.4 135,343.0 2.0
Fixed telephony accesses (1) 13,266.5 13,158.7 13,035.3 12,829.8 12,497.9 12,400.6 12,229.2 (6.2 )
Internet and data accesses 5,516.0 5,573.4 5,644.5 5,667.8 5,706.8 5,772.1 5,791.0 2.6
Broadband 5,452.7 5,514.1 5,586.1 5,610.4 5,624.8 5,642.2 5,645.8 1.1
Fibre and VDSL 413.2 501.6 619.2 751.1 835.4 923.8 659.8 6.5
Mobile accesses 111,143.1 110,866.4 111,251.2 113,302.7 113,218.7 113,344.0 114,399.7 2.8
Prepay 87,454.6 87,077.4 87,013.2 88,332.8 87,934.3 87,810.5 88,799.5 2.1
Contract 23,688.6 23,789.1 24,238.1 24,969.8 25,284.4 25,533.6 25,600.2 5.6
M2M 2,125.9 2,144.8 2,214.3 2,296.9 2,315.1 2,354.3 2,532.4 14.4
Pay TV 2,536.2 2,648.6 2,741.7 2,812.2 2,850.9 2,905.6 2,923.1 6.6
Wholesale Accesses 31.4 31.4 31.0 30.9 28.2 27.5 81.8 164.1
Total Accesses T. Hispanoamerica 132,493.2 132,278.6 132,703.7 134,643.3 134,302.5 134,449.9 135,424.8 2.1

(1) Includes fixed wireless and VoIP accesses.

MOBILE ACCESSES

Unaudited figures (thousands)

March June September December March June September % Chg
Prepay percentage (%) 78.7 % 78.5 % 78.2 % 78.0 % 77.7 % 77.5 % 77.6 % (0.6 p.p. )
Contract percentage (%) 21.3 % 21.5 % 21.8 % 22.0 % 22.3 % 22.5 % 22.4 % 0.6 p.p.
Smartphones (‘000) 31,048.7 35,420.7 37,486.0 40,229.5 41,448.0 43,082.8 45,031.3 20.1
Prepay 18,205.6 21,877.1 23,118.9 25,508.0 25,759.1 26,578.2 27,819.5 20.3
Contract 12,843.1 13,543.6 14,367.1 14,721.5 15,689.0 16,504.5 17,211.8 19.8
Smartphone penetration (%) 28.9 % 33.0 % 34.8 % 36.7 % 37.8 % 39.3 % 40.7 % 5.9 p.p.
Prepay 21.0 % 25.3 % 26.8 % 29.1 % 29.5 % 30.5 % 31.5 % 4.7 p.p.
Contract 61.9 % 64.9 % 67.5 % 67.0 % 70.3 % 73.3 % 76.7 % 9.3 p.p.
LTE (‘000) 2,811.4 4,233.6 6,037.5 8,321.9 9,859.6 11,023.3 12,998.2 115.3
LTE penetration (%) 2.6 % 3.9 % 5.5 % 7.5 % 8.9 % 9.9 % 11.9 % 6.3 p.p.

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Telefónica Argentina

(year-on-year changes in organic terms)

The results for the third quarter of Telefónica Argentina showed a significant improvement thanks to the success of the promotions run in prepay, the updating of tariffs (both regulated and non-regulated), the strong growth in data consumption and the progressive implementation of efficiency measures. Thus, revenues accelerated their year-on-year growth rate to 19.7% and OIBDA to 39.8%, while OIBDA margin expanded by 4.4 percentage points to 27.9%.

Accesses increased to 26.8 million, 1% higher than at September 2015. Mobile accesses grew by 3% to 20.3 million after recording positive quarterly net additions of 563 thousand (-45 thousand accesses in the first nine months, +140 thousand access in the third quarter of 2015).

In contract, highlights include the positive balance in portability for the second consecutive quarter and the sequential reduction of churn by 0.6 percentage points due to the retention measures implemented (move towards plans based on consumption behaviour). Thus, net additions in contract increased to 156 thousand accesses in July-September and to 131 thousand in January-September.

In prepay, specially noteworthy was growth in the number of accesses with frequent top-ups, which translated into better ARPU performance (+12.6% vs. July-September 2015; +11.7% in April-June) as well as into the sequential containment of churn (-0.3 percentage points quarter-on-quarter).

The Company maintained its focus on the deployment and migration of customer to the LTE network, which already reached coverage of 74% (+13 percentage points vs. September of last year) and a total of 3.1 million accesses (16% penetration, +11 percentage points) thus driving data traffic to multiply by more than 2 times year-on-year in the quarter and in the first nine months.

Retail broadband accesses totalled 1.9 million and remained stable vs. September 2015. The commercial focus continued to be on increasing the quality of the base, with 35% of accesses being at higher speeds than 4 Mb (+3 percentage points year-on-year).

Revenues reached 750 million euros in the July-September period (2,148 million euros in January-September) and accelerated their year-on-year growth to 19.7% (+18.9% in January-September) thanks to the good performance of the mobile business and despite lower handset sales.

Mobile service revenues increased to 417 million euros in the third quarter and grew by 19.8% year-on-year (+14.2% in the first nine months) mainly derived from the tariffs update carried out from August. Data revenues increased by 27.1% year-on-year in the quarter (+20.9% in the first nine months) as a result of the higher penetration of 4G handsets, now representing 50% of service revenues (+3 percentage points year-on-year).

Handset revenues decreased by 8.6% vs. the third quarter of 2015 as a result of the strong activity in the same period of the previous year, changing the trend vs. the first half of the year (+1.0% in January-September).

Fixed business revenues increased to 278 million euros in July-September maintaining solid levels of year-on-year growth (+27.4% in the quarter; +30.7% in January-September) mainly as a result of the tariffs update and the good performance of broadband and new services revenues. Thus, these revenues increased by 47.0% year-on-year in the quarter (+46.3% in the first nine months) given the higher unit revenues associated with the increase in the quality of the base (the weight over total fixed revenues increased 9 percentage points to 65%).

Operating expenses for the third quarter reached 545 million euros and increased by 13.7% vs. the same period of the previous year mainly as a result of inflationary pressure on personnel expenses and outsourced services. However, in the quarter was specially noteworthy the strong slowdown in the variation of expenses (+22.5% growth in the first nine

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months) due to the higher commercial cost in the third quarter of the previous year and the efficiency measures implemented, underlining the increase in network quality which is translated into lower maintenance and call centre costs.

OIBDA increased to 211 million euros in July-September and strongly accelerated its year-on-growth to 39.8% (+9.0% in the first nine months) as a result of the efficiency improvements and the comparison of more homogeneus quarters in commercial activity. OIBDA margin increased by 4.4 percentage points to 27.9% (+24.2% in the first nine months, -2.1 percentage points year-on-year).

CapEx reached 447 million euros in the first nine months of the year (+34.9% year-on-year) and is mainly devoted to the development of the 4G network and fixed network.

TELEFÓNICA ARGENTINA

SELECTED FINANCIAL DATA

Unaudited figures (Euros in millions)

2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 2,148 2,932 (26.7 ) 18.9 750 1,016 (26.2 ) 19.7
Mobile Business 1,316 1,898 (30.7 ) 12.5 472 662 (28.7 ) 15.6
Mobile service revenues 1,162 1,651 (29.6 ) 14.2 417 565 (26.1 ) 19.8
Data revenues 562 755 (25.5 ) 20.9 209 267 (21.5 ) 27.1
Handset revenues 154 247 (37.8 ) 1.0 55 97 (43.9 ) (8.6 )
Fixed Business 833 1,034 (19.5 ) 30.7 278 354 (21.6 ) 27.4
FBB and new services (1) 526 584 (9.9 ) 46.3 180 198 (9.4 ) 47.0
Voice & access revenues 306 450 (32.0 ) 10.4 98 156 (37.1 ) 2.4
OIBDA 525 782 (32.8 ) 9.0 211 242 (12.9 ) 39.8
OIBDA margin (2) 24.2 % 26.3 % (2.1 p.p. ) 27.9 % 23.4 % 4.4 p.p.
CapEx 447 739 (39.5 ) (1.8 ) 136 229 (40.7 ) (3.7 )
Spectrum — 201 — — (3 ) —
OpCF (OIBDA-CapEx) 78 43 82.8 196.3 75 13 n.m. n.m.

Note:

• OIBDA is presented before management and brand fees.

(1) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

(2) Margin over revenues includes fixed to mobile interconnection.

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ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Final Clients Accesses 26,318.5 26,236.0 26,375.5 26,910.7 26,430.8 26,242.8 26,755.4 1.4
Fixed telephony accesses (1) 4,693.2 4,669.3 4,662.2 4,635.2 4,599.7 4,550.5 4,503.3 (3.4 )
Fixed wireless 285.9 286.4 295.1 288.0 276.0 256.2 243.5 (17.5 )
Internet and data accesses 1,880.7 1,877.8 1,883.9 1,886.3 1,911.8 1,910.9 1,907.7 1.3
Broadband 1,871.8 1,869.9 1,877.5 1,881.2 1,880.6 1,878.5 1,875.6 (0.1 )
Mobile accesses 19,744.6 19,688.9 19,829.4 20,389.2 19,919.2 19,781.5 20,344.4 2.6
Prepay 12,778.0 12,859.0 12,985.6 13,434.6 12,989.8 12,851.6 13,258.6 2.1
Contract 6,966.5 6,829.9 6,843.8 6,954.6 6,929.4 6,929.9 7,085.8 3.5
M2M 455.4 446.9 450.5 448.8 439.2 428.3 501.3 11.3
Wholesale Accesses 23.3 23.5 23.0 23.1 22.4 21.8 21.3 (7.7 )
Total Accesses 26,341.7 26,259.5 26,398.6 26,933.8 26,453.2 26,264.7 26,776.7 1.4

(1) Includes fixed wireless and VoIP accesses.

SELECTED OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice traffic (Million minutes) 16,463 16,641 16,592 16,382 14,882 15,587 15,521 (6.5 )
Fixed voice traffic 6,612 6,916 7,003 6,768 6,066 6,341 6,163 (12.0 )
Mobile voice traffic 9,851 9,725 9,590 9,614 8,816 9,246 9,358 (2.4 )
Data traffic (TB) 117,077 167,451 172,826 165,947 175,385 198,738 219,120 26.8
Fixed data traffic (1) 107,008 155,961 158,290 146,912 151,868 170,316 183,723 16.1
Mobile data traffic 10,069 11,491 14,536 19,035 23,517 28,423 35,397 143.5
Mobile ARPU (EUR) 9.1 9.9 9.9 9.0 6.5 6.6 7.2 16.5
Prepay 2.7 2.9 2.9 2.7 1.9 2.0 2.1 12.6
Contract (2) 22.3 24.0 24.5 22.6 16.2 16.2 17.4 20.5
Data ARPU (EUR) 3.4 4.3 4.5 4.0 2.9 3.0 3.3 33.8
% non-SMS over data revenues 56.2 % 78.1 % 76.1 % 79.2 % 82.2 % 90.4 % 99.2 % 23.1 p.p.
Fixed telephony ARPU (EUR) 9.9 9.8 10.4 9.1 6.6 7.5 10.0 19.2
Broadband ARPU (EUR) 21.3 21.9 22.5 21.6 17.6 18.5 18.7 31.1
Churn 3.1 % 2.9 % 2.7 % 1.9 % 3.3 % 3.1 % 2.7 % (0.0 p.p. )
Contract (2) 1.1 % 1.5 % 1.7 % 1.3 % 1.2 % 1.4 % 0.8 % (0.9 p.p. )
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep % Chg Local Cur
Voice traffic (Million minutes) 16,463 33,104 49,697 66,079 14,882 30,469 45,991 (7.5 )
Fixed voice traffic 6,612 13,528 20,531 27,299 6,066 12,407 18,570 (9.6 )
Mobile voice traffic 9,851 19,576 29,166 38,780 8,816 18,062 27,420 (6.0 )
Data traffic (TB) 117,077 284,529 457,355 623,302 175,385 374,123 593,244 29.7
Fixed data traffic (1) 107,008 262,969 421,259 568,171 151,868 322,183 505,906 20.1
Mobile data traffic 10,069 21,560 36,096 55,131 23,517 51,940 87,337 142.0
Mobile ARPU (EUR) 9.1 9.5 9.6 9.5 6.5 6.6 6.6 12.8
Prepay 2.7 2.8 2.9 2.8 1.9 2.0 1.9 9.2
Contract (2) 22.3 23.1 23.6 23.3 16.2 16.2 16.1 16.2
Data ARPU (EUR) 3.4 4.1 4.2 4.2 2.9 2.9 2.9 23.1
% non-SMS over data revenues 56.2 % 68.8 % 71.4 % 73.5 % 82.2 % 86.4 % 91.2 % 19.8 p.p.
Fixed telephony ARPU (EUR) 9.9 9.8 10.0 9.8 6.6 7.1 9.2 16.8
Broadband ARPU (EUR) 21.3 21.6 21.9 21.8 17.6 18.1 22.0 33.8
Churn 3.1 % 3.0 % 2.9 % 2.6 % 3.3 % 3.2 % 3.1 % 0.2 p.p.
Contract (2) 1.1 % 1.3 % 1.4 % 1.4 % 1.2 % 1.3 % 1.1 % (0.4 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Includes solely traffic related with FBB accesses, not Business customers.

(2) Excludes M2M.

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Telefónica Chile

(year-on-year changes in organic terms)

In the third quarter, Telefónica Chile maintained its leadership position in the highest value segments. Thus, in the fixed business, highlights include the expansion of the pay TV business and the progressive adoption of high-speed broadband plans and, in the mobile business, the focus on capturing and retaining the best quality customers.

Revenues and OIBDA for the quarter improved their year-on-year growth rate vs. the previous quarter despite intense competition level and the regulatory impact (from 25 January a reduction in the mobile termination rates of 19% and from 7 May in the fixed network termination rates of 9%).

In addition, with the aim of improving the development of prepay, highlights include the launch in July of a new multimedia offer with different bundles to surf in social networks depending on the plan.

Total accesses stood at 12.4 million (-7% year-on-year) and mobile accesses at 9.2 million (-9%) due to the decline in prepay accesses (-16%), affected by strong competition; although stabilisation was observed in the prepay segment in the quarter following the positive adoption of the aforementioned new commercial offering. Meanwhile, mobile contract accesses grew by 9% year-on-year, following quarterly net additions of 44 thousand (more than 2 times higher than that of the same period in 2015). Additionally, a record level of gross adds was registered in the quarter thanks to the successful campaigns of portability, which allowed to maintain positive balance in contract (3 thousand accesses in the third quarter; 42 thousand accesses in the first nine months).

Smartphones grew by 2% year-on-year and reached penetration of 34% (+4 percentage points year-on-year) and LTE accesses stood at 1.6 million (+67% year-on-year), with a penetration of 18% (+8 percentage points year-on-year) and a population coverage of 79% (+4 percentage points year-on-year). Thus, mobile data traffic grew by 66% year-on-year in July-September (+64% in January-September).

Retail broadband accesses totalled 1.1 million (stable year-on-year) and presented net additions of 3 thousand accesses in July-September with a churn that decreased 0.2 percentage points year-on-year in the quarter thanks to the focus on loyalty and quality improvement. Addtionally, it should be highlighted the new commercial offering with focus on ultra broadband (312 thousand VDSL+fibre accesses; +30% year-on-year) and on services bundling.

Pay TV accesses stood at 661 thousand (+3% year-on-year) with quarterly net additions of 5 thousand accesses (+17 thousand accesses in January-September) leveraged in a differential offer and the broadcast of high-definition channels.

Revenues in the third quarter reached 537 million euros and remained virtually stable (-0.2%) compared with the same period of 2015 (1,572 million euros in the first nine months; -0.5% year-on-year). It is worth highlighting that stripping out the effect of regulation, revenues would have grown by 0.6% year-on-year in the quarter (+0.4% in the first nine months).

Mobile service revenues amounted to 274 million euros in the quarter and improved slightly their year-on-year change vs. the previous quarter (-4.7% year-on-year; -5.0% in the second quarter), due to the improvement in contract revenues which offset lower prepay revenues. The reduction in termination rates continued to have a negative impact on growth (-1.5 percentage points in the July-September year-on-year change; -1.4 percentage points in January-September). Meanwhile, data revenues continued to be the main driver of revenues and grew by 22.7% year-on-year in the quarter (+29.2% in the first nine months), now representing 49% of mobile service revenues (+11 percentage points year-on-year).

Handset revenues grew by 39.8% year-on-year (+7.2% in January-September) given a lower level of handset subsidies in the quarter.

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Fixed business revenues totalled 230 million euros in the quarter and rose by 1.3% year-on-year (+3.7% in January-September), mainly leveraged on fixed broadband and new services revenues (+7.9% year-on-year in the quarter).

Operating expenses reached 366 million euros in July-September and increased by 0.8% year-on-year (-0.3% in January-September) mainly due to the higher network and interconnection expenses, which did not offset the lower commercial and bad debt expenses.

OIBDA amounted to 180 million euros in the quarter and decreased by 1.9% year-on-year (524 million euros in January-September; +0.1% year-on-year).

OIBDA margin stood at 33.5% in July-September (-0.6 percentage points year-on-year) and at 33.3% in January-September (+0.2 percentage points year-on-year).

CapEx totalled 285 million in the first nine months of the year (-9.8% year-on-year, excluding 6 million euros from the spectrum acquisition in the first quarter of 2015) and was mainly devoted to the deployment of the 4G network, the increase in capacity of 3G and the continuous improvement in the quality of the fixed network.

TELEFÓNICA CHILE

SELECTED FINANCIAL DATA

Unaudited figures (Euros in millions)

2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 1,572 1,684 (6.6 ) (0.5 ) 537 528 1.7 (0.2 )
Mobile Business 898 991 (9.4 ) (3.4 ) 307 305 0.7 (1.3 )
Mobile service revenues 806 899 (10.4 ) (4.5 ) 274 282 (2.8 ) (4.7 )
Data revenues 381 315 21.2 29.2 134 108 24.1 22.7
Handset revenues 92 92 0.6 7.2 33 23 45.4 39.8
Fixed Business 674 693 (2.7 ) 3.7 230 223 3.1 1.3
FBB and new services (1) 312 300 4.2 11.0 108 98 9.5 7.9
Voice & access revenues 171 178 (3.6 ) 2.7 59 57 2.5 0.7
Others 191 215 (11.4 ) (5.6 ) 64 67 (5.8 ) (7.7 )
OIBDA 524 566 (7.4 ) (1.3 ) 180 187 (3.6 ) (5.1 )
OIBDA margin 33.3 % 33.6 % (0.3 p.p. ) 33.5 % 35.4 % (1.9 p.p. )
CapEx 285 343 (16.9 ) (11.4 ) 70 105 (33.2 ) (35.6 )
Spectrum — 6 — — — —
OpCF (OIBDA-CapEx) 238 222 7.1 14.2 110 82 34.4 34.8

Note:

• OIBDA is presented before management and brand fees.

(1) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

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ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Final Clients Accesses 13,861.3 13,610.4 13,387.4 13,158.3 12,741.5 12,481.1 12,430.0 (7.2 )
Fixed telephony accesses (1) 1,557.7 1,537.4 1,510.3 1,486.0 1,459.0 1,438.4 1,422.8 (5.8 )
Internet and data accesses 1,067.9 1,093.6 1,106.4 1,112.0 1,109.1 1,150.8 1,146.2 3.6
Broadband 1,056.7 1,082.5 1,095.4 1,101.1 1,098.4 1,093.3 1,096.7 0.1
Fibre and VDSL 192.2 216.3 240.7 256.7 268.9 290.2 312.2 29.7
Mobile accesses 10,619.5 10,345.1 10,129.6 9,915.6 9,527.9 9,235.1 9,199.8 (9.2 )
Prepay 7,817.5 7,503.0 7,268.0 6,995.3 6,524.9 6,150.1 6,070.5 (16.5 )
Contract 2,802.0 2,842.1 2,861.7 2,920.3 3,002.9 3,085.0 3,129.2 9.4
M2M 293.0 291.0 294.3 310.0 331.2 354.8 378.0 28.4
Pay TV 616.2 634.3 641.0 644.7 645.6 656.8 661.3 3.2
Wholesale Accesses 5.9 5.9 5.8 5.7 5.2 5.1 5.1 (12.1 )
Total Accesses 13,867.2 13,616.3 13,393.2 13,164.0 12,746.7 12,486.2 12,435.2 (7.2 )

(1) Includes fixed wireless and VoIP accesses.

SELECTED OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice traffic (Million minutes) 8,725 8,693 8,927 9,296 9,130 8,248 8,334 (6.6 )
Fixed voice traffic 1,354 1,353 1,320 1,301 1,127 1,194 1,235 (6.5 )
Mobile voice traffic 7,372 7,340 7,607 7,995 8,003 7,053 7,100 (6.7 )
Data traffic (TB) 252,756 289,259 309,838 322,994 348,695 372,277 420,584 35.7
Fixed data traffic 238,140 269,957 288,230 296,880 321,246 344,595 384,783 33.5
Mobile data traffic 14,616 19,302 21,607 26,114 27,449 27,682 35,801 65.7
Mobile ARPU (EUR) 9.4 9.7 9.0 8.8 8.9 9.2 9.0 5.2
Prepay 3.8 3.8 3.3 3.1 3.0 2.9 2.7 (13.4 )
Contract (1) 27.8 28.7 26.3 25.2 24.7 24.9 25.2 (4.9 )
Data ARPU (EUR) 3.1 3.4 3.4 3.5 4.2 4.5 4.3 13.2
% non-SMS over data revenues 94.0 % 93.5 % 93.5 % 93.7 % 97.4 % 97.8 % 98.1 % 4.6 p.p.
Fixed telephony ARPU (EUR) 14.1 14.1 13.6 14.8 13.1 13.4 14.1 (3.1 )
Pay TV ARPU (EUR) 29.1 30.4 26.1 26.1 24.4 24.8 24.0 5.6
Broadband ARPU (EUR) 17.9 18.1 16.9 16.8 16.2 17.0 17.4 (0.2 )
Mobile churn 3.2 % 3.7 % 3.2 % 3.4 % 3.6 % 3.7 % 3.2 % (0.0 p.p. )
Contract (1) 1.9 % 1.9 % 2.3 % 2.2 % 2.0 % 2.1 % 2.2 % (0.1 p.p. )
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep % Chg Local Cur
Voice traffic (Million minutes) 8,725 17,418 26,346 35,642 9,130 17,378 25,712 (2.4 )
Fixed voice traffic 1,354 2,707 4,027 5,328 1,127 2,321 3,556 (11.7 )
Mobile voice traffic 7,372 14,712 22,319 30,314 8,003 15,056 22,156 (0.7 )
Data traffic (TB) 252,756 542,015 851,852 1,174,846 348,695 720,972 1,141,556 34.0
Fixed data traffic 238,140 508,097 796,327 1,093,208 321,246 665,841 1,050,624 31.9
Mobile data traffic 14,616 33,918 55,525 81,639 27,449 55,131 90,932 63.8
Mobile ARPU (EUR) 9.4 9.5 9.4 9.2 8.9 9.0 9.1 4.0
Prepay 3.8 3.8 3.6 3.5 3.0 3.0 2.9 (15.1 )
Contract (1) 27.8 28.2 27.6 27.0 24.7 24.8 24.9 (3.7 )
Data ARPU (EUR) 3.1 3.3 3.3 3.4 4.2 4.3 4.3 13.1
% non-SMS over data revenues 94.0 % 93.7 % 93.7 % 93.7 % 97.4 % 97.6 % 97.7 % 4.1 p.p.
Fixed telephony ARPU (EUR) 14.1 14.1 13.9 14.1 13.1 13.3 14.8 1.3
Pay TV ARPU (EUR) 29.1 29.8 28.5 27.9 24.4 24.6 24.8 10.0
Broadband ARPU (EUR) 17.9 18.0 17.6 17.4 16.2 16.6 18.0 2.8
Mobile churn 3.2 % 3.4 % 3.4 % 3.4 % 3.6 % 3.7 % 3.5 % 0.2 p.p.
Contract (1) 1.9 % 1.9 % 2.0 % 2.1 % 2.0 % 2.1 % 2.3 % 0.2 p.p.

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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Telefónica Perú

(year-on-year changes in organic terms)

In the third quarter of 2016, Telefónica Perú posted a positive performance in the commercial activity of the highest value segments (smartphones, LTE, broadband and pay TV), although the high levels of competition remained in the prepay segment and increased in contract, which was reflected in the evolution both of revenues and OIBDA. Meanwhile, it is worth noting that this quarter’s results continued to be affected by the reduction in mobile termination rates (-19%) from 1 April 2016.

Total accesses stood at 21.4 million (-4% year-on-year) and mobile accesses at 16.0 million (-5%) due to the drop in prepay accesses (-9%), affected by competitive intensity. On the other hand, it should be highlighted the good performance of the contract base which grew by 4% year-on-year and now represents 36% of the total (+3 percentage points year-on-year).

Smartphones grew by 2% year-on-year (31% of mobile accesses, +2 percentage points year-on-year), after recording quarterly net additions of 85 thousand accesses, and LTE accesses stood at 2.1 million (2 times those of the previous year), with a penetration of 13% (+7 percentage points year-on-year). Thus, mobile data traffic accelerated their year-on-year growth vs. the previous quarter and multiplied by 2 times both in July-September and in January-September, driven by unlimited data tariffs.

The fixed business was leveraged on the differential pay TV offering and in bundling campaigns. In this regard, 67% of the traditional access base was bundled (+14 percentage points year-on-year).

Retail broadband accesses increased by 4% year-on-year to 1.7 million and recorded quarterly net additions of 7 thousand accesses (+46 thousand accesses in the first nine months). Furthermore, 81% of the base is under plans with speeds above 4 Mb (+8 percentage points year-on-year), reflecting the improvement in the quality of the base.

Pay TV accesses stood at 1.3 million customers at September (+10% year-on-year) and reached quarterly net additions of 11 thousand accesses (+60 thousand in the first nine months) supported both, by owned production and exclusive content and by a higher number of channels in high definition and the greater platform functionality.

Revenues reached 619 million euros in the third quarter and decreased by 6.9% year-on-year (1,864 million euros in the first ninth months of the year; -3.2% year-on-year), affected by the aforementioned impact of regulation (-2.2 percentage points in the year-on-year change of the quarter), due to the competitive environment which impacted the evolution of mobile revenues (prepay and contract) and the lower fixed business revenues, mainly affected by the lower sales of devices.

Mobile service revenues decreased by 7.1% year-on-year in the quarter (-6.2% in the first nine months) mainly due to the lower contract revenues associated with the higher competition mentioned above. However, data revenues accelerated their growth to 15.6% year-on-year in July-September (+10.3% in January-September) supported by the increase in data traffic. Thus, data revenue accounted for 55% of total mobile service revenues (+11 percentage points year-on-year).

Handset revenues (-8.4% year-on-year in the quarter) accelerated their decline vs. the previous quarter (-2.7%) due to the lower gross additions with handset.

Fixed business revenues totalled 268 million euros in the third quarter (-6.5% year-on-year; +0.3% in the first nine months) and changed the trend vs. the previous quarter due to the deceleration of pay TV revenues (+9.3% year-on-year in the quarter; +20.1% in the second quarter) and the decrease in fixed broadband and new services revenues (-11.0% year-on-year).

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Operating expenses stood at 416 million euros in July-September and decreased by 5.4% year-on-year (-0.7% in January-September) due to lower commercial expenses, which offset higher interconnection expenses, as a result of the higher traffic generated by the unlimited tariffs in the market, and higher customer service expenses.

Thus, the OIBDA amounted to 216 million euros in the quarter and decreased by 6.5% year-on-year (608 million euros in January-September; -6.6% year-on-year).

OIBDA margin stood at 34.9% in the quarter (+0.1 percentage points year-on-year) and at 32.6% in the first nine months (-1.2 percentage points year-on-year).

CapEx totalled 510 million in the first nine months of the year and included 282 million euros for the spectrum acquisition in the third quarter of 2016 (-15.9% year-on-year excluding this effect) and is mainly intended for improving the fixed network and the development of 3G and 4G.

TELEFÓNICA PERU

SELECTED FINANCIAL DATA

Unaudited figures (Euros in millions)

2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 1,864 2,071 (10.0 ) (3.2 ) 619 695 (10.9 ) (6.9 )
Mobile Business 1,029 1,175 (12.5 ) (5.9 ) 352 396 (11.2 ) (7.2 )
Mobile service revenues (1) 912 1,046 (12.8 ) (6.2 ) 311 350 (11.1 ) (7.1 )
Data revenues (2) 470 458 2.6 10.3 172 156 10.4 15.6
Handset revenues 117 130 (9.6 ) (2.7 ) 41 47 (12.5 ) (8.4 )
Fixed Business 835 896 (6.8 ) 0.3 268 299 (10.5 ) (6.5 )
FBB and new services (3) 416 455 (8.6 ) (1.7 ) 128 149 (14.7 ) (11.0 )
Pay TV 213 195 9.3 17.6 73 70 4.3 9.3
Voice & access revenues 206 246 (16.1 ) (9.8 ) 67 80 (15.6 ) (11.9 )
OIBDA 608 690 (12.0 ) (5.3 ) 216 240 (10.0 ) (5.7 )
OIBDA margin 32.6 % 33.3 % (0.7 p.p. ) 34.9 % 34.6 % 0.4 p.p.
CapEx 510 291 75.0 88.2 361 110 n.m. n.m.
Spectrum 282 — — 282 — —
OpCF (OIBDA-CapEx) 98 399 (75.5 ) (73.6 ) (145 ) 130 c.s. c.s.

Note:

• OIBDA is presented before management and brand fees.

(1) Includes fixed wireless revenues.

(2) Since the first quarter 2015, data and voice revenues have been reassigned to homogenise the year-on-year comparison.

(3) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

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ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Final Clients Accesses 22,083.4 22,104.2 22,184.3 22,231.0 21,791.0 21,638.3 21,398.8 (3.5 )
Fixed telephony accesses (1) 2,641.4 2,605.8 2,634.9 2,596.6 2,452.1 2,491.0 2,486.8 (5.6 )
Fixed wireless 191.2 229.8 208.5 191.9 127.7 117.6 95.5 (54.2 )
Internet and data accesses 1,557.4 1,589.2 1,628.0 1,647.1 1,663.9 1,685.0 1,696.5 4.2
Broadband 1,529.7 1,564.4 1,602.5 1,621.2 1,639.2 1,660.3 1,666.8 4.0
VDSL 219.1 283.5 376.7 488.7 557.0 623.7 620.1 64.6
Mobile accesses 16,870.2 16,819.1 16,773.8 16,786.5 16,445.4 16,211.9 15,954.2 (4.9 )
Prepay 11,645.3 11,450.4 11,255.3 11,013.3 10,530.0 10,228.5 10,214.7 (9.2 )
Contract 5,224.8 5,368.7 5,518.5 5,773.1 5,915.5 5,983.4 5,739.5 4.0
M2M 118.0 98.4 99.8 103.3 81.7 79.7 90.1 (9.8 )
Pay TV 1,014.5 1,090.1 1,147.7 1,200.8 1,229.6 1,250.3 1,261.3 9.9
Wholesale Accesses 0.3 0.2 0.2 0.1 0.1 0.1 0.1 (20.0 )
Total Accesses 22,083.7 22,104.3 22,184.5 22,231.1 21,791.0 21,638.3 21,398.8 (3.5 )

(1) Includes fixed wireless and VoIP accesses.

SELECTED OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice traffic (Million minutes) 24,759 24,635 26,225 28,033 27,479 28,166 28,468 8.5
Fixed voice traffic 5,460 5,429 5,398 5,322 5,144 4,935 4,882 (9.6 )
Mobile voice traffic 19,300 19,206 20,828 22,711 22,336 23,231 23,586 13.2
Data traffic (TB) 364,397 398,101 407,710 416,543 418,470 414,392 524,521 28.7
Fixed data traffic 359,357 391,712 399,478 405,927 407,019 402,357 508,248 27.2
Mobile data traffic 5,040 6,389 8,232 10,616 11,451 12,034 16,273 97.7
Mobile ARPU (EUR) 7.0 6.8 6.7 6.7 6.3 6.1 5.9 (9.4 )
Prepay 4.2 3.9 3.7 3.6 2.8 3.2 2.3 (33.7 )
Contract (1) 13.5 13.2 13.1 12.9 12.0 11.6 12.4 (8.1 )
Data ARPU (EUR) (2) 2.9 3.1 3.1 3.2 2.9 3.1 3.0 19.9
% non-SMS over data revenues 94.1 % 95.6 % 96.2 % 96.9 % 99.1 % 97.2 % 97.0 % 0.9 p.p.
Fixed telephony ARPU (EUR) 10.8 9.8 10.0 8.5 9.4 8.8 7.7 (1.2 )
Pay TV ARPU (EUR) 19.4 18.7 18.1 17.4 16.6 15.9 18.1 (5.8 )
Broadband ARPU (EUR) 19.5 18.9 18.5 18.0 16.4 16.0 15.7 (15.2 )
Mobile churn 4.0 % 4.3 % 4.4 % 4.3 % 4.8 % 5.0 % 5.2 % 0.8 p.p.
Contract (1) 2.2 % 2.0 % 2.2 % 1.8 % 2.5 % 2.6 % 3.5 % 1.3 p.p.
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep % Chg Local Cur
Voice traffic (Million minutes) 24,759 49,395 75,620 103,653 27,479 55,646 84,113 11.2
Fixed voice traffic 5,460 10,889 16,287 21,608 5,144 10,078 14,960 (8.1 )
Mobile voice traffic 19,300 38,506 59,334 82,045 22,336 45,567 69,153 16.5
Data traffic (TB) 364,397 762,498 1,170,209 1,586,752 418,470 832,862 1,357,383 16.0
Fixed data traffic 359,357 751,069 1,150,547 1,556,474 407,019 809,376 1,317,625 14.5
Mobile data traffic 5,040 11,429 19,662 30,278 11,451 23,486 39,758 102.2
Mobile ARPU (EUR) 7.0 6.9 6.8 6.8 6.3 6.2 6.1 (5.1 )
Prepay 4.2 4.0 3.9 3.9 2.8 3.0 2.5 (29.4 )
Contract (1) 13.5 13.3 13.3 13.2 12.0 11.8 12.5 (2.0 )
Data ARPU (EUR)(2) 2.9 3.0 3.0 3.1 2.9 3.0 3.0 25.6
% non-SMS over data revenues 94.1 % 94.9 % 95.3 % 95.8 % 99.1 % 98.1 % 97.7 % 2.4 p.p.
Fixed telephony ARPU (EUR) 10.8 10.3 10.2 9.8 9.4 9.1 7.6 (9.4 )
Pay TV ARPU (EUR) 19.4 19.1 18.7 18.4 16.6 16.3 17.6 0.8
Broadband ARPU (EUR) 19.5 19.2 19.0 18.7 16.4 16.2 19.3 (10.3 )
Mobile churn 4.0 % 4.1 % 4.2 % 4.3 % 4.8 % 4.9 % 5.0 % 0.7 p.p.
Contract (1) 2.2 % 2.1 % 2.2 % 2.1 % 2.5 % 2.6 % 3.1 % 0.9 p.p.

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

(2) Since the first quarter 2015, data and voice revenues have been reassigned to homogenise the year-on-year comparison.

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Telefónica Colombia

(year-on-year changes in organic terms)

In the third quarter of the year, Telefónica Colombia significantly improved its results, returning to year-on-year growth in OIBDA and mobile service revenues (after four and six quarters of consecutive decreases, respectively). This change in trend is the result of the positive commercial evolution in the last quarters, the update in tariffs (“more for more”) and the higher rationalization of commercial expenses.

Total accesses increased to 16.5 million, 6% more than in September 2015.

Mobile accesses stood at 13.6 million (+7% year-on-year) after releasing positive net additions for the fifth consecutive quarter (+331 thousand accesses vs. +242 thousand accesses in the third quarter of 2015). The contract segment maintained its weight at 26% of total accesses, with net additions of 42 thousand accesses in September due to the containment of churn (1.7% in the quarter; -0.3 percentage points year-on-year).

The strong growth in LTE accesses (1.9 million; more than 2x vs. September 2015) reflected the increase in the quality of the base, reaching 15% penetration (+8 percentage points year-on-year) as well as an increase in population coverage (59%). The year-on-year increase in smartphones was noteworthy (+19%), reaching a penetration of 37% (33% at September 2015), boosting data traffic growth to 33%.

The fixed business continued to successfully implement the bundling strategy, leveraging on television (73% of traditional fixed accesses are bundled; 22% including TV, +3 percentage points year-on-year). In the quarter, new 20 Mb and 40 Mb plans were launched in the bundled offering.

Retail broadband accesses totalled 1.0 million, maintaining positive net additions for the second consecutive quarter. The commercial focus continued to be on migrating customers towards higher speed plans (42% of accesses on speeds higher than 4 Mb, +7 percentage points year-on-year), increasing quality and customer loyalty.

Pay TV accesses maintained positive net additions (11 thousand accesses), due to the increase in high definition channels (5 channels included in the offering) and the improvement in content. Increased quality of the base benefited ARPU, which accelerated its year-on-year growth to 14.7% (+14.6% in January-September).

Revenues stood at 364 million euros in the July-September period and grew year-on-year by 4.4% (1,034 million euros in January-September, +5.0% year-on-year), as a result of the strong performance of the fixed business, the mobile data and the updated tariffs introduced in July. Stripping out the impact of regulation, revenues in July-September would have grown 6.0% year-on-year (+7.0% year-on-year in January-September).

Mobile business revenues in the third quarter (220 million euros) grew by 1.6% compared with the same period of 2015 (+1.9% in January-September) as a result of the strong performance of service revenues and despite lower handset sales and a change in the subsidy strategy, focused on high value customers.

Mobile service revenues in the quarter reverted the negative year-on-year trend of the last year and a half, growing by 1.5% year-on-year due to the customer base growth, solid data business evolution and the update in tariffs. Thus, non-SMS data revenue increased by 38.3% year-on-year (+29.0% in the previous quarter) supported by the well-received “Todo en uno” prepay offering (integrated voice, SMS and data offering).

In the third quarter, there was a significant slowdown in handset revenues (+2.5% year-on-year in the quarter; +29.5% in the second quarter) mainly related to greater commercial activity in the third quarter of 2015. At the same time, the appreciation of the Colombian peso reduced handset costs in the quarter, reverting the trend of previous quarters.

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Fixed business revenues increased 8.8% year-on-year to 144 million euros in July-September (+10.1% year-on-year in January-September), mainly driven by IT revenue increase (+59.6% year-on-year in the quarter) and pay TV (+36.5% year-on-year), in a highly competitive environment.

Operating expenses amounted to 248 million euros in the quarter (+4.9% year-on-year) and 719 million euros in the first nine months (+10.5% year-on-year) as a result of the higher interconnection expenses associated with all-networks plans, and the macroeconomic impacts (inflation and lower consumption). Especially noteworthy was the slowdown in year-on-year growth of expenses in the quarter due to the deceleration of commercial expenses, the renegotiation of contracts and the positive evolution of the Colombian peso vs. its depreciation in the third quarter of 2015.

Thus, OIBDA totalled 123 million euros in the third quarter and grew by 2.0% year-on-year as a consequence mainly of the improvement in mobile service revenues and the improved evolution of commercial expenses. In the first nine months, OIBDA amounted to 338 million euros (-5.3% year-on-year).

OIBDA margin stood at 33.8% (+2.7 percentage points vs. the previous quarter; -0.8 percentage points year-on-year) and at 32.7% in January-September (-3.5 percentage points year-on-year).

CapEx (214 million euros in January-September; -1.4% year-on-year) was devoted mainly to the improvement of the fixed broadband network.

TELEFÓNICA COLOMBIA

SELECTED FINANCIAL DATA

Unaudited figures (Euros in millions)

2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 1,034 1,151 (10.1 ) 5.0 364 352 3.2 4.4
Mobile Business 627 718 (12.8 ) 1.9 220 219 0.6 1.6
Mobile service revenues 545 637 (14.4 ) (0.0 ) 193 192 0.6 1.5
Data revenues 212 195 9.0 27.3 81 61 32.6 35.2
Handset revenues 81 82 (0.2 ) 16.5 27 27 0.9 2.5
Fixed Business 408 432 (5.7 ) 10.1 144 134 7.5 8.8
FBB and new services (1) 213 204 4.5 22.1 75 66 13.5 15.5
Pay TV 56 49 14.9 34.2 21 16 34.0 36.5
Voice & access revenues 138 179 (23.0 ) (10.1 ) 48 52 (7.8 ) (7.5 )
OIBDA 338 417 (18.9 ) (5.2 ) 123 121 1.5 2.0
OIBDA margin 32.7 % 36.2 % (3.5 p.p. ) 33.8 % 34.3 % (0.6 p.p. )
CapEx 214 254 (15.6 ) (1.4 ) 98 95 3.3 8.6
Spectrum — — — — — —
OpCF (OIBDA-CapEx) 124 163 (24.0 ) (11.2 ) 25 26 (4.8 ) (18.6 )

Note:

• OIBDA is presented before management and brand fees.

(1) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

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ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Final Clients Accesses 15,777.5 15,308.1 15,587.6 15,824.5 15,977.2 16,161.0 16,503.1 5.9
Fixed telephony accesses (1) 1,465.8 1,450.8 1,448.2 1,430.6 1,414.2 1,402.7 1,389.4 (4.1 )
Internet and data accesses 997.3 999.8 1,012.8 1,008.7 1,008.4 1,011.6 1,025.1 1.2
Broadband 988.9 991.3 1,004.4 1,000.2 999.9 1,003.2 1,003.2 (0.1 )
Mobile accesses 12,884.9 12,413.3 12,655.6 12,896.7 13,057.2 13,226.3 13,556.9 7.1
Prepay 9,633.2 9,158.6 9,341.8 9,510.9 9,625.1 9,730.2 10,019.0 7.2
Contract 3,251.7 3,254.7 3,313.7 3,385.8 3,432.1 3,496.1 3,537.9 6.8
M2M 438.7 444.4 456.4 467.5 471.0 464.3 481.3 5.4
Pay TV 429.4 444.2 471.0 488.6 497.4 520.4 531.7 12.9
Wholesale Accesses 1.9 1.9 1.9 1.9 0.6 0.6 0.6 (71.1 )
Total Accesses 15,779.4 15,310.1 15,589.5 15,826.5 15,977.8 16,161.6 16,503.7 5.9

(1) Includes fixed wireless and VoIP accesses.

SELECTED OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice traffic (Million minutes) 13,700 13,236 14,011 14,201 14,373 14,884 15,366 9.7
Fixed voice traffic 3,598 3,227 3,304 3,068 3,234 3,049 3,023 (8.5 )
Mobile voice traffic 10,101 10,009 10,707 11,133 11,139 11,835 12,342 15.3
Data traffic (TB) 59,658 69,725 76,320 81,966 84,731 94,467 101,271 32.7
Fixed data traffic (1) 49,142 58,338 64,088 68,446 70,654 79,143 84,328 31.6
Mobile data traffic 10,516 11,387 12,232 13,520 14,077 15,324 16,942 38.5
Mobile ARPU (EUR) 5.5 5.5 4.7 4.6 4.2 4.3 4.4 (0.3 )
Prepay 1.4 1.4 1.3 1.3 1.1 1.2 1.2 (4.0 )
Contract (2) 19.9 19.6 16.4 16.0 14.6 15.0 15.4 (2.6 )
Data ARPU (EUR) 1.7 1.8 1.6 1.6 1.6 1.8 2.0 35.6
% non-SMS over data revenues 96.9 % 97.3 % 97.7 % 98.2 % 98.7 % 98.9 % 99.1 % 1.3 p.p.
Fixed telephony ARPU (EUR) 13.8 13.9 11.5 11.3 9.8 10.4 10.8 (4.7 )
Pay TV ARPU (EUR) 12.4 12.5 10.8 11.0 11.0 11.5 12.9 14.7
Broadband ARPU (EUR) 10.4 10.8 9.0 8.8 8.2 8.9 9.4 8.4
Mobile churn 3.0 % 4.5 % 3.4 % 3.3 % 3.2 % 3.2 % 2.9 % (0.4 p.p. )
Contract (2) 2.2 % 2.3 % 2.0 % 1.8 % 1.8 % 1.7 % 1.7 % (0.3 p.p. )
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep % Chg Local Cur
Voice traffic (Million minutes) 13,700 26,936 40,947 55,148 14,373 29,257 44,622 9.0
Fixed voice traffic 3,598 6,825 10,129 13,196 3,234 6,283 9,307 (8.1 )
Mobile voice traffic 10,101 20,111 30,818 41,951 11,139 22,973 35,316 14.6
Data traffic (TB) 59,658 129,382 205,702 287,668 84,731 179,197 280,468 36.3
Fixed data traffic (1) 49,142 107,480 171,568 240,014 70,654 149,797 234,125 36.5
Mobile data traffic 10,516 21,902 34,134 47,654 14,077 29,400 46,343 35.8
Mobile ARPU (EUR) 5.5 5.5 5.2 5.2 4.2 4.3 4.3 (4.3 )
Prepay 1.4 1.4 1.4 1.4 1.1 1.2 1.1 (4.7 )
Contract (2) 19.9 19.8 18.7 18.0 14.6 14.8 15.0 (6.3 )
Data ARPU (EUR) 1.7 1.7 1.7 1.7 1.6 1.7 1.8 24.9
% non-SMS over data revenues 96.9 % 97.1 % 97.3 % 97.6 % 98.7 % 98.8 % 98.9 % 1.6 p.p.
Fixed telephony ARPU (EUR) 13.8 13.9 13.1 12.6 9.8 10.1 10.7 (7.2 )
Pay TV ARPU (EUR) 12.4 12.5 11.9 11.7 11.0 11.3 11.9 14.6
Broadband ARPU (EUR) 10.4 10.6 10.1 9.8 8.2 8.5 10.3 3.9
Mobile churn 3.0 % 3.8 % 3.6 % 3.6 % 3.2 % 3.2 % 3.1 % (0.5 p.p. )
Contract (2) 2.2 % 2.2 % 2.1 % 2.1 % 1.8 % 1.8 % 1.6 % (0.5 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Includes solely traffic pertaining to FBB accesses, not Business customers.

(2) Excludes M2M.

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Telefónica México

(year-on-year changes in organic terms)

In the third quarter of 2016, the results of Telefónica México showed a solid commercial evolution and, although they continued to be affected by strong competition intensity, mainly in the prepay segment, a certain degree of stagnation in unlimited voice offerings and slight signs of a slowdown in commercial aggressiveness was observed, following the downward revision of validities in top-ups and limitation of data usage to 1GB (specially on social networks).

Additionally, it must be taken into account that the results have been impacted by the reduction in termination rates on the networks of non-dominant mobile operators (-25% voice termination from last 1 January). Furthermore, the year-on-year change in the quarter was impacted by the application of the termination rates cut in non-dominating mobile operators networks, whose reduction was initially registered from 1 January 2015, finally being applicable from 12 August 2015, with a positive adjustment registered in the third quarter of 2015 for the retroactive effect of the January-August period. Both effects reduced the year-on-year revenue growth in the quarter in more than 8 percentage points.

Total accesses increased to 27.2 million (+9% year-on-year) and mobile accesses to 25.9 million (+11% year-on-year) with a solid performance of contract accesses (+14% year-on-year) which represent 7% of the total, despite the aggressive portability in the market. Additionally, the prepay accesses grew by 11% in July-September with net additions of 12 thousand (+979 thousand in January-September).

Smartphones maintained a solid growth (+28% year-on-year) and reached penetration of 46% (+6 percentage points year-on-year), and LTE accesses reached 2.8 million (more than doubling year-on-year), with a penetration of 11% (+5 percentage points year-on-year) and a population coverage of 44% (+11 percentage points year-on-year). Thus, data traffic multiplied by more than 2 times year-on-year both in July-September and in January-September.

Revenues reached 316 million euros in the third quarter and decreased by 19.4% year-on-year (1,063 million in the first nine months; -7.7% year-on-year) due to the lower service revenues, with a significant regulatory impact due to the above mentioned effects (-8.1 percentage points in the year-on-year change in the quarter; -4.9 percentage points in the first nine moths) and the lower handset revenues.

Mobile service revenues decreased by 17.1% year-on-year in the quarter (-4.1% in the first nine months) mainly affected by the performance of prepay revenues due to the drop in tariffs, the lower base with frequent top-ups and the regulatory impact (-9.2 percentage points in the year-on-year change in July-September; -5.7% percentage points in January-September). Meanwhile, data revenues decreased by 28.1% year-on-year in the quarter (-8.9% in the first nine months) and continued to be affected by the strong competition. Non-SMS data revenues represented 92% of data revenues (+10 percentage points year-on-year).

Handset revenues decreased by 35.9% year-on-year (-29.7% in January-September) due to lower commercial activity with handset as well as the direct sale of handsets through third party distribution channels.

Operating expenses reached 259 million euros in the third quarter and decreased by 8.9% year-on-year (-1.8% in January-September) due to the lower interconnection expenses associated with the drop of tariffs, which offset the higher network expenses (affected by the depreciation of the Mexican peso).

Thus, OIBDA amounted to 81 million euros in the quarter (-29.9% year-on-year) and 249 million euros in the first nine months (-14.5% year-on-year). The OIBDA performance reflects the strong pressure on revenues due to the intense competition together with the effective drop in prices. OIBDA margin stood at 25.6% in July-September (-3.8 percentage points year-on-year) and at 23.4% in January-September (-1.9 percentage points year-on-year).

CapEx totalled 130 million euros in the first nine months of the year (-6.6% year-on-year), and was mainly devoted to both the development of the capacity and quality of 3G and 4G and the improvement of the distribution channel.

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TELEFÓNICA MÉXICO

SELECTED FINANCIAL DATA

Unaudited figures (Euros in millions)

2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 1,063 1,356 (21.6 ) (7.7 ) 316 453 (30.2 ) (19.4 )
Mobile service revenues 949 1,165 (18.6 ) (4.1 ) 286 399 (28.3 ) (17.1 )
Data revenues (1) 383 495 (22.7 ) (8.9 ) 103 167 (38.1 ) (28.1 )
Handset revenues 114 191 (40.3 ) (29.7 ) 30 55 (44.0 ) (35.9 )
OIBDA 249 348 (28.4 ) (15.7 ) 81 134 (39.5 ) (29.7 )
OIBDA margin 23.4 % 25.6 % (2.2 p.p. ) 25.6 % 29.5 % (3.9 p.p. )
CapEx 130 164 (20.7 ) (6.6 ) 34 55 (37.5 ) (27.4 )
Spectrum — — — — — —
OpCF (OIBDA-CapEx) 119 183 (35.2 ) (23.7 ) 47 79 (40.9 ) (31.4 )

Note:

• OIBDA is presented before management and brand fees.

(1) Since the first quarter 2015, data and voice revenues have been reassigned to homogenise the year-on-year comparison.

ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Mobile accesses 22,536.6 23,048.8 23,405.0 24,895.0 25,655.4 25,928.8 25,937.5 10.8
Prepay 21,056.6 21,553.9 21,779.8 23,102.0 23,803.2 24,069.1 24,081.0 10.6
Contract 1,480.0 1,494.9 1,625.2 1,793.0 1,852.2 1,859.7 1,856.5 14.2
M2M 455.8 485.9 521.2 567.5 602.6 629.2 658.3 26.3
Fixed Wireless 1,545.6 1,553.8 1,468.9 1,382.9 1,296.9 1,252.9 1,042.6 (29.0 )
Total Accesses 24,082.2 24,602.6 24,873.9 26,277.9 26,952.3 27,181.7 27,169.1 9.2

SELECTED MOBILE OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice Traffic (Million minutes) 13,435 13,785 13,915 15,570 18,525 20,055 20,392 46.5
Data traffic (TB) 7,891 7,967 8,991 11,791 17,192 20,177 22,719 152.7
ARPU (EUR) 4.9 4.9 4.7 4.4 3.8 3.2 3.1 (30.1 )
Prepay 4.3 4.3 4.3 3.9 3.3 2.7 2.6 (35.0 )
Contract (1) 19.0 19.2 17.1 15.7 14.6 13.9 13.7 (11.5 )
Data ARPU (EUR) (2) 2.3 2.3 2.3 2.4 2.0 1.6 1.3 (35.4 )
% non-SMS over data revenues 84.8 % 86.0 % 82.4 % 89.2 % 91.1 % 91.5 % 92.1 % 9.7 p.p.
Churn 2.8 % 3.4 % 3.6 % 3.4 % 3.5 % 3.3 % 3.6 % (0.0 p.p. )
Contract (1) 1.7 % 2.2 % 1.6 % 1.7 % 1.7 % 2.9 % 1.7 % 0.1 p.p.
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep % Chg Local Cur
Voice Traffic (Million minutes) 13,435 27,221 41,136 56,706 18,525 38,580 58,972 43.4
Data traffic (TB) 7,891 15,858 24,849 36,640 17,192 37,369 60,088 141.8
ARPU (EUR) 4.9 4.9 4.8 4.7 3.8 3.5 3.3 (20.2 )
Prepay 4.3 4.3 4.3 4.2 3.3 3.0 2.8 (23.8 )
Contract (1) 19.0 19.1 18.4 17.6 14.6 14.2 14.2 (19.2 )
Data ARPU (EUR)(2) 2.3 2.3 2.3 2.3 2.0 1.8 1.5 (16.4 )
% non-SMS over data revenues 84.8 % 85.4 % 84.4 % 85.7 % 91.1 % 91.3 % 91.5 % 7.1 p.p.
Churn 2.8 % 3.1 % 3.3 % 3.3 % 3.5 % 3.4 % 3.5 % 0.2 p.p.
Contract (1) 1.7 % 1.9 % 1.8 % 1.8 % 1.7 % 2.4 % 1.7 % (0.1 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

(2) Since the first quarter 2015, data and voice revenues have been reassigned to homogenise the year-on-year comparison.

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Other Hispam countries

TELEFÓNICA VENEZUELA (1)

SELECTED FINANCIAL DATA

Unaudited figures (Euros in millions)

2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 236 306 (22.9 ) 95.4 138 165 (16.5 ) 98.1
Mobile service revenues 229 264 (13.2 ) 120.2 134 143 (6.7 ) 119.5
Data revenues (2) 52 68 (23.0 ) 153.4 20 28 (29.2 ) 148.7
Handset revenues 7 42 (83.3 ) (66.6 ) 5 22 (79.6 ) (63.6 )
OIBDA 60 53 13.6 121.2 35 26 31.8 128.7
OIBDA margin 25.6 % 17.4 % 8.2 p.p. 25.1 % 15.9 % 9.2 p.p.
CapEx 49 54 (8.9 ) 128.2 27 32 (16.5 ) 57.4
Spectrum — — — — — —
OpCF (OIBDA-CapEx) 11 (1 ) c.s. 95.3 8 (6 ) c.s. n.m

Note:

• After considering Venezuela as an hyperinflationary country, P&L and CapEx from the operations in the country are to be accounted at the closing exchange rate Bolivar Fuerte/Euro. The January-September 2016 consolidated financial statements use the exchange rate of the Venezuelan bolivar set at the denominated DICOM (659 Venezuelan bolivars fuertes per dollar).

• OIBDA is presented before management and brand fees.

(1) Reported figures include the hyperinflationary adjustments in Venezuela in both years. For comparative purposes and to facilitate the interpretation of the year-on-year changes vs. 2015, variations in local currency of the headings affected by the hyperinflation adjustments are reported excluding the impact of this adjustment.

(2) Data revenues do not include hyperinflationary adjustments.

ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Fixed telephony accesses (1) 758.3 742.2 712.9 697.3 672.9 654.0 632.0 (11.3 )
Internet and data accesses 8.2 8.3 8.5 8.5 8.3 8.1 7.1 (16.2 )
Broadband 3.4 3.6 3.8 4.0 4.0 4.0 1.5 (59.9 )
Mobile accesses 10,820.8 10,888.6 10,738.6 10,583.1 10,423.4 10,492.3 10,446.9 (2.7 )
Prepay (2) 9,468.5 9,546.3 9,405.4 9,259.2 9,114.2 9,195.3 9,157.1 (2.6 )
Contract 1,352.3 1,342.3 1,333.2 1,323.9 1,309.2 1,297.0 1,289.8 (3.3 )
M2M 113.5 115.6 116.8 117.0 114.2 110.6 122.2 4.6
Pay TV 476.1 480.0 482.1 478.1 478.2 478.1 468.7 (2.8 )
Total Accesses 12,063.4 12,119.1 11,942.0 11,767.0 11,582.8 11,632.5 11,554.7 (3.2 )

(1) Includes fixed wireless and VoIP accesses.

(2) Includes prepay M2M accesses.

SELECTED MOBILE OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice Traffic (Million minutes) 13,528 14,404 15,178 14,892 14,137 14,240 14,312 (5.7 )
Data traffic (TB) 8,672 9,823 10,261 11,550 11,379 10,848 10,417 1.5
ARPU (EUR) (1)(4) 4.5 n.m. 2.0 2.3 2.5 1.8 2.3 124.4
Prepay 4.1 n.m. 1.8 2.1 2.3 1.5 2.1 122.8
Contract (2) 8.0 n.m. 3.5 4.0 4.2 3.7 4.0 129.9
Data ARPU (EUR) (3)(4) 2.1 n.m. 1.0 1.2 1.4 0.9 1.2 153.3
% non-SMS over data revenues 83.3 % n.m. 86.0 % 87.0 % 90.2 % 0.9 97.4 % 11.4 p.p.
Churn 2.0 % 2.2 % 2.3 % 2.2 % 2.1 % 2.0 % 2.3 % (0.0 p.p. )
Contract (2) 0.8 % 0.9 % 0.9 % 0.7 % 0.8 % 0.8 % 1.1 % 0.2 p.p.
Voice Traffic (Million minutes) 13,528 27,932 43,110 58,001 14,137 28,378 42,690 (1.0 )
Data traffic (TB) 8,672 18,495 28,756 40,306 11,379 22,226 32,644 13.5
ARPU (EUR) (1) 4.5 2.2 2.1 2.2 2.5 2.1 1.9 129.2
Prepay 4.1 2.0 1.9 2.0 2.3 1.9 1.7 126.0
Contract (2) 8.0 3.8 3.7 3.8 4.2 4.0 3.5 142.0
Data ARPU (EUR) (3) 2.1 1.0 1.0 1.1 1.4 1.1 1.0 164.3
% non-SMS over data revenues 83.3 % 84.0 % 84.9 % 85.6 % 90.2 % 91.1 % 93.1 % 8.2 p.p.
Churn 2.0 % 2.1 % 2.2 % 2.2 % 2.1 % 2.0 % 2.1 % (0.1 p.p. )
Contract (2) 0.8 % 0.8 % 0.9 % 0.8 % 0.8 % 0.8 % 1.0 % 0.1 p.p.

Notes:

• After considering Venezuela as an hyperinflationary country, P&L and CapEx from the operations in the country are to be accounted at the closing exchange rate Bolivar Fuerte/Euro. The January-September 2016 consolidated financial statements use the exchange rate of the Venezuelan bolivar set at the denominated DICOM (659 Venezuelan bolivars fuertes per dollar).

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) For comparative purposes and in order to facilitate the interpretation of the year-on-year change versus 2015 results, the variation in local currency of the ARPU in Venezuela is reported excluding the impact of the hyperinflation adjustment.

(2) Excludes M2M.

(3) Does not include hyperinflation adjustment.

(4) As a consequence of modifying the conversion of Venezuela June 2015 results to the exchange rate of 197 VEF/USD (SIMADI) vs. 50 VEF/USD (SICAD II) in the first quarter of 2015, ARPU figure in euros is “n.m.”

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TELEFÓNICA CENTRAL AMERICA (1)

SELECTED FINANCIAL DATA

Unaudited figures (Euros in millions)

2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 668 659 1.4 3.1 221 223 (0.9 ) 1.0
Mobile service revenues 636 617 3.2 3.4 212 208 1.8 1.7
Data revenues 259 227 13.9 19.6 89 85 4.5 6.8
Handset revenues 41 43 (4.7 ) (1.6 ) 12 16 (20.1 ) (18.8 )
OIBDA 173 168 2.6 4.6 62 60 4.1 6.5
OIBDA margin 25.8 % 25.6 % 0.3 p.p. 28.1 % 26.7 % 1.4 p.p.
CapEx 91 125 (27.4 ) (26.2 ) 25 59 (58.3 ) (58.3 )
Spectrum — — — —
OpCF (OIBDA-CapEx) 82 43 90.4 95.0 38 1 n.m. n.m.

Note:

• OIBDA is presented before management and brand fees.

(1) Central America includes Guatemala, Panama, El Salvador, Nicaragua and Costa Rica.

ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Fixed telephony accesses (1) 556.4 555.6 561.2 567.8 567.0 573.5 582.1 3.7
Fixed Wireless 335.2 336.0 343.1 334.9 355.6 354.8 315.9 (7.9 )
Internet and data accesses 4.4 4.7 4.9 5.1 5.4 5.6 5.9 19.5
Broadband 2.2 2.4 2.6 2.7 2.7 2.9 1.3 (48.6 )
Mobile accesses 11,078.8 11,273.2 11,577.6 12,083.4 12,453.4 12,584.8 12,723.7 9.9
Prepay (2) 10,204.4 10,396.8 10,692.7 11,186.5 11,536.6 11,666.5 11,748.7 9.9
Contract 874.5 876.3 884.9 896.9 916.7 918.3 975.0 10.2
M2M 34.4 32.1 31.5 32.7 34.3 35.8 40.1 27.4
Total Accesses 11,639.7 11,833.5 12,143.8 12,656.3 13,025.7 13,163.9 13,311.9 9.6

(1) Includes fixed wireless and VoIP accesses.

(2) Includes prepay M2M accesses.

SELECTED MOBILE OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice Traffic (Million minutes) 6,851 6,938 6,896 7,247 6,939 7,024 7,011 1.7
Data traffic (TB) 5,628 6,648 7,587 9,948 10,960 12,295 13,694 80.5
ARPU (EUR) 5.8 5.9 6.0 5.7 5.6 5.3 5.5 (6.8 )
Prepay 4.6 4.6 4.5 4.6 4.4 4.1 4.1 (9.8 )
Contract (1) 21.1 21.8 24.2 20.1 22.4 22.8 23.4 6.5
Data ARPU (EUR) 2.1 2.1 2.5 2.3 2.3 2.2 2.0 8.9
% non-SMS over data revenues 76.5 % 77.7 % 80.5 % 86.3 % 84.3 % 85.7 % 89.8 % 9.3 p.p.
Churn 3.2 % 3.5 % 3.4 % 3.6 % 3.2 % 3.4 % 3.8 % 0.4 p.p.
Contract (1) 1.6 % 1.6 % 1.4 % 1.5 % 1.3 % 1.2 % 1.2 % (0.3 p.p. )
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep % Chg Local Cur
Voice Traffic (Million minutes) 6,851 13,790 20,686 27,933 6,939 13,962 20,973 1.4
Data traffic (TB) 5,628 12,276 19,863 29,812 10,960 23,256 36,950 86.0
ARPU (EUR) 5.8 5.9 5.9 5.8 5.6 5.5 5.5 14.0
Prepay 4.6 4.6 4.5 4.6 4.4 4.2 4.2 12.0
Contract (1) 21.1 21.4 22.4 21.8 22.4 22.9 22.5 24.3
Data ARPU (EUR) 2.1 2.1 2.2 2.2 2.3 2.3 1.9 33.8
% non-SMS over data revenues 76.5 % 77.1 % 78.4 % 80.6 % 84.3 % 85.0 % 86.7 % 8.3 p.p.
Churn 3.2 % 3.3 % 3.3 % 3.4 % 3.2 % 3.3 % 3.5 % 0.2 p.p.
Contract (1) 1.6 % 1.6 % 1.5 % 1.5 % 1.3 % 1.3 % 0.8 % (0.7 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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TELEFÓNICA ECUADOR

SELECTED FINANCIAL DATA

Unaudited figures (Euros in millions)

2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 412 448 (7.9 ) (7.8 ) 132 150 (12.0 ) (11.6 )
Mobile service revenues 380 403 (5.5 ) (5.4 ) 123 136 (10.2 ) (9.8 )
Data revenues 159 147 7.7 7.9 56 52 7.5 8.0
Handset revenues 32 45 (29.3 ) (29.2 ) 10 14 (29.5 ) (29.2 )
OIBDA 125 145 (13.4 ) (13.3 ) 42 47 (11.4 ) (11.0 )
OIBDA margin 30.4 % 32.3 % (1.9 p.p. ) 31.7 % 31.5 % 0.2 p.p.
CapEx 55 211 (74.1 ) (74.1 ) 24 38 (35.2 ) (34.7 )
Spectrum — 135 — — — —
OpCF (OIBDA-CapEx) 71 (67 ) c.s. c.s. 18 10 80.6 79.6

• OIBDA is presented before management and brand fees.

ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Mobile accesses 4,675.3 4,545.3 4,355.5 4,000.9 4,009.1 4,174.1 4,513.4 3.6
Prepay 3,545.6 3,380.8 3,135.8 2,738.8 2,759.3 2,886.4 3,210.2 2.4
Contract 1,129.7 1,164.6 1,219.7 1,262.2 1,249.8 1,287.7 1,303.3 6.9
M2M 173.3 182.7 191.5 196.4 184.2 186.5 193.3 1.0
Fixed Wireless 48.1 43.8 36.7 33.4 36.2 37.7 35.9 (2.1 )
Total Accesses 4,723.4 4,589.1 4,392.1 4,034.4 4,045.3 4,211.8 4,551.8 3.6

SELECTED MOBILE OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice Traffic (Million minutes) 2,852 2,970 3,018 3,081 2,955 3,137 3,101 2.8
Data traffic (TB) 1,786 2,213 2,950 3,857 4,303 4,902 5,620 90.5
ARPU (EUR) 8.3 8.9 9.3 10.1 10.4 9.5 8.8 0.9
Prepay 4.6 4.8 5.2 5.6 5.7 4.9 4.3 (6.6 )
Contract (1) 24.5 24.6 23.8 24.1 24.2 22.9 21.8 (13.6 )
Data ARPU (EUR) 3.0 3.6 3.8 4.3 4.2 4.0 3.9 32.5
% non-SMS over data revenues 82.5 % 85.1 % 85.8 % 87.8 % 88.7 % 89.4 % 91.2 % 5.5 p.p.
Churn 5.7 % 4.6 % 5.3 % 4.6 % 4.4 % 4.0 % 4.2 % (1.1 p.p. )
Contract (1) 1.6 % 1.5 % 1.5 % 1.5 % 1.9 % 1.1 % 1.4 % (0.1 p.p. )
Voice Traffic (Million minutes) 2,852 5,822 8,840 11,921 2,955 6,093 9,194 4.0
Data traffic (TB) 1,786 3,999 6,949 10,806 4,303 9,205 14,825 113.3
ARPU (EUR) 8.3 8.6 8.8 9.1 10.4 10.0 9.1 0.9
Prepay 4.6 4.7 4.9 5.0 5.7 5.3 4.6 (4.7 )
Contract (1) 24.5 24.6 24.3 24.3 24.2 23.5 22.0 (10.3 )
Data ARPU (EUR) 3.0 3.3 3.4 3.6 4.2 4.1 3.8 28.0
% non-SMS over data revenues 82.5 % 83.9 % 84.5 % 85.5 % 88.7 % 89.0 % 89.8 % 5.3 p.p.
Churn 5.7 % 5.2 % 5.2 % 5.1 % 4.4 % 4.2 % 4.2 % (1.0 p.p. )
Contract (1) 1.6 % 1.6 % 1.5 % 1.5 % 1.9 % 1.3 % 1.1 % (0.4 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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TELEFÓNICA URUGUAY

SELECTED FINANCIAL DATA

Unaudited figures (Euros in millions)

2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 163 182 (10.6 ) 3.5 57 56 1.2 4.4
Mobile service revenues 152 171 (11.1 ) 3.0 53 53 0.3 3.6
Data revenues 81 75 8.0 25.1 30 23 26.3 31.1
Handset revenues 11 11 (3.5 ) 11.8 4 3 14.8 17.0
OIBDA 57 63 (9.3 ) 5.6 20 19 7.2 10.4
OIBDA margin 35.0 % 34.6 % 0.5 p.p. 35.5 % 33.5 % 2.0 p.p.
CapEx 16 21 (21.3 ) (8.8 ) 7 7 10.3 16.5
Spectrum — — — — — —
OpCF (OIBDA-CapEx) 41 42 (3.5 ) 12.6 13 12 5.4 7.0

• OIBDA is presented before management and brand fees.

ACCESSES

Unaudited figures (Thousands)

March June September December March June September % Chg
Mobile accesses 1,912.5 1,844.1 1,786.1 1,752.3 1,727.7 1,709.2 1,723.0 (3.5 )
Prepay 1,305.3 1,228.4 1,148.7 1,092.3 1,051.2 1,032.7 1,039.7 (9.5 )
Contract 607.1 615.7 637.4 660.0 676.5 676.5 683.3 7.2
M2M 43.7 47.8 52.3 53.7 56.9 65.0 67.9 29.9
Total Accesses 1,912.5 1,844.1 1,786.1 1,752.3 1,727.7 1,709.2 1,723.0 (3.5 )

SELECTED MOBILE OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 % Chg Local Cur
Voice Traffic (Million minutes) 1,242 1,140 1,167 1,175 1,068 1,082 1,063 (9.0 )
Data traffic (TB) 1,704 1,937 2,345 2,682 3,233 3,530 4,160 77.4
ARPU (EUR) 10.0 9.8 9.5 9.8 9.3 9.2 9.6 14.8
Prepay 4.5 4.6 4.4 4.6 4.3 4.1 3.0 13.4
Contract (1) 23.2 22.2 20.8 20.2 18.8 18.7 19.6 0.4
Data ARPU (EUR) 4.5 4.5 4.4 4.6 4.8 5.1 4.7 41.3
% non-SMS over data revenues 67.3 % 67.5 % 70.0 % 69.0 % 78.0 % 81.3 % 83.1 % 13.1 p.p.
Churn 1.4 % 3.0 % 3.0 % 2.7 % 2.5 % 2.1 % 1.4 % (1.6 p.p. )
Contract (1) 0.7 % 0.7 % 0.9 % 0.7 % 0.7 % 1.5 % 0.8 % (0.0 p.p. )
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep % Chg Local Cur
Voice Traffic (Million minutes) 1,242 2,383 3,550 4,725 1,068 2,149 3,212 (9.5 )
Data traffic (TB) 1,704 3,641 5,986 8,668 3,233 6,763 10,923 82.5
ARPU (EUR) 10.0 9.9 9.8 9.8 9.3 9.3 9.5 12.7
Prepay 4.5 4.6 4.5 4.5 4.3 4.2 4.3 9.6
Contract (1) 23.2 22.7 22.1 21.6 18.8 18.8 19.3 1.3
Data ARPU (EUR) 4.5 4.5 4.5 4.5 4.8 4.9 4.5 32.7
% non-SMS over data revenues 67.3 % 67.4 % 68.3 % 68.5 % 78.0 % 79.7 % 80.8 % 12.5 p.p.
Churn 1.4 % 2.2 % 2.5 % 2.5 % 2.5 % 2.3 % 2.0 % (0.5 p.p. )
Contract (1) 0.7 % 0.7 % 0.8 % 0.7 % 0.7 % 1.1 % 0.8 % 0.1 p.p.

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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07

ADDENDA

Key Holdings of the Telefónica Group

TELEFÓNICA ESPAÑA
Telefónica de España 100.0
Telefónica Móviles España 100.0
Telyco 100.0
Iberbanda 100.0
Acens Technologies 100.0
Tuenti 100.0
Telefónica Servicios Integrales de Distribución 100.0
DTS, Distribuidora de Televisión Digital 100.0
TELEFÓNICA UK 100.0
TELEFÓNICA DEUTSCHLAND 63.2
TELEFÓNICA BRASIL 73.7
TELEFÓNICA HISPANOAMÉRICA
Telefónica de Argentina 100.0
Telefónica Móviles Argentina 100.0
Telefónica Móviles Chile 100.0
Telefónica Móviles México 100.0
Telefónica Venezuela 100.0
Telefónica Ecuador 100.0
Telefónica Móviles Uruguay 100.0
Telefónica Costa Rica 100.0
Telefónica del Perú 98.6
Telefónica Chile 99.0
Telefónica Colombia 67.5
Telefónica Móviles El Salvador 60.0
Telefónica Móviles Guatemala 60.0
Telefonía Celular Nicaragua 60.0
Telefónica Móviles Panamá 60.0
OTHER STAKES
Telefónica de Contenidos 100.0
Telxius Telecom S.A.U 100.0
Telefónica Digital 100.0
Mediaset Premium 11.1
China Unicom 1.0
BBVA 0.7
Indra (1) 2.9
Prisa (2) 13.1

(1) As of 22 July 2016, stake communicated to CNMV.

(2) As of 19 February 2016, stake communicated to CNMV.

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Changes to the Perimeter

In the first nine months of 2016 the following changes have been made to the perimeter of consolidation:

• In February, Telxius was created, a new global company which brings together selected infrastructure assets of the Group, including mobile telecommunications towers as well as the Group’s international submarine fibre optic cable.

Since its creation a number of newly created companies, including the aforementioned assets, were gradually integrated into Telxius.

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DISCLAIMER

This document may contain summarized, non-audited or Non-GAAP financial information. The information contained herein should therefore be considered as a whole and in conjuction with all the public information regarding the Company available, including, if any, other documents released by the Company that may contain more detailed information.

Finally, it is hereby stated that neither this document or any of its contents constitutes an offer to purchase, sale or exchange any securities, a solicitation of any offer to purchase, sale or exchange of securities, or a recommendation or advice regarding any security.

| | Investor Relations Distrito
Telefónica—Ronda de la Comunicación, s/n 28050 Madrid (Spain) Telephone: +34 91 482 87 00 Fax: +34 91 482 85 99 |
| --- | --- |
| ● | Pablo Eguirón ( [email protected] ) Isabel Beltrán ( [email protected] ) Gonzalo Borja ([email protected]) [email protected] www.telefonica.com/accionistaseinversores |

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

/s/ Miguel Escrig Meliá
Name: Miguel Escrig Meliá