Investor Presentation • Sep 4, 2023
Investor Presentation
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03 AUGUST 2023



This presentation contains statements that constitute forward looking statements regarding the intent, belief or current expectations of future growth in the different business lines and the global business, financial results and other aspects of the activities and situation relating to the TIM Group. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those projected or implied in the forward-looking statements as a result of various factors.
The Q2 '23 and H1 '23 financial and operating data have been extracted or derived, with the exception of some data, from the Half-year Condensed Consolidated Financial Statements at 30 June 2023 of the TIM Group, which has been prepared in accordance with International Financial Reporting Standards issued by the International Accounting Standards Board and endorsed by the EU (designated as "IFRS").
The accounting policies and consolidation principles adopted in the preparation of the financial results for Q2 '23 and H1 '23 of the TIM Group are the same as those adopted in the TIM Group Annual Audited Consolidated Financial Statements as of 31 December 2022, to which reference can be made, except for the amendments to the standards issued by IASB and adopted starting from 1 January 2023.
Please note that the limited review by the external auditors (E&Y) on the TIM Group Half-year Condensed Consolidated Financial Statements at 30 June 2023 has not yet been completed.
The TIM Group, in addition to the conventional financial performance measures established by IFRS, uses certain alternative performance measures for the purposes of enabling a better understanding of the performance of operations and the financial position of the TIM Group. In particular, such alternative performance measures include: EBITDA, EBIT, Organic change and impact of non-recurring items on revenue, EBITDA and EBIT; EBITDA margin and EBIT margin; net financial debt (carrying and adjusted amount), Equity Free Cash Flow, Operating Free Cash Flow (OFCF) and Operating Free Cash Flow (net of licences). Moreover, following the adoption of IFRS 16, the TIM Group uses the following additional alternative performance indicators: EBITDA After Lease ("EBITDA-AL"), Adjusted Net Financial Debt After Lease and Equity Free Cash Flow After Lease. Such alternative performance measures are unaudited.




Organic data (1)

Organic data (1) , YoY trend

2
| Revenues | Services | Q2 achievements | Main KPIs | ||||
|---|---|---|---|---|---|---|---|
| TIM Consumer (CO+SMB) |
-5.6% YoY |
-4.9% YoY |
▪ Strong recovery on mobile KPIs: line losses reduced to 1/4 vs. Q1 thanks to higher gross adds and significantly lower deactivations ▪ Fixed line balance improved YoY, lower gross adds vs. Q1 partly compensated by lower churn thanks to market cooling down ▪ FTTH market share leadership, >1m FTTH lines in Q2 ▪ Bad debt: cost of credit significantly reduced vs. main peers ▪ "Customer as a platform" strategy: building a portfolio of "beyond-core" services to increase CB stickiness and generate new revenue streams |
Fixed net adds Mobile net adds k lines k lines, human +18 YoY +146 YoY MNP -36 -64 -72 -148 Q1 '23 Q2 Q1 '23 Q2 Fixed ARPU – CO Mobile ARPU – CO net of activation fees human calling, net of MTR €/month €/month +4.8% YoY flat YoY 27.9 11.0 Q1 '23 Q2 Q1 '23 Q2 |
|||
| Repositioning ongoing |
▪ ~€ 70m from '23 selective price ups announced so far, ARPU stable/increased, churn contained Fixed repricing Mobile repricing m clients m clients 4.7 ~€ 40m ~€ 30m 7.3 in 2023 in 2023 0.4 0.3 CO SMB CO SMB |
FTTH market share (1) +4.5pp -1.1pp -2.6pp -3.5pp +2.7pp ∆YoY 25% 20% 19% 19% 16% TIM Op.2 Op.3 Op.4 Others Cost of credit, (2) TLC operators 2022, bps 184 142 95 102 60 TIM Op.2 Op.3 Op.4 EU avg. |
| Revenues | Q2 achievements Services |
Main KPIs | |||||||
|---|---|---|---|---|---|---|---|---|---|
| +1.1% YoY |
+2.3% YoY |
H1 '23 Service Revenues | |||||||
| ▪ Positive revenue growth, lower pace vs. Q1 mainly due to contraction of connectivity volumes (fixed voice). LTM(1) revenues +7.3% YoY |
Δ YoY |
weight | Revenue mix Δ YoY |
||||||
| ▪ Strong pipeline: ~€ 0.15bn from contracts signed in Q2 (1/2 of |
Connectivity | -6% | 42% | -3.8pp | |||||
| which attributable to year 1) and ~€ 1bn from ongoing negotiations including pipeline from NSH(2), beyond expectations |
Cloud IoT |
+13% -4% |
30% 2% |
+2.7pp -0.1pp |
|||||
| TIM Enterprise |
▪ ~3 years average duration of contracts |
Security | +5% | 3% | +0.1pp | ||||
| Other IT | +8% | 23% | +1.1pp | ||||||
| Cloud revenue dynamics | |||||||||
| NSH - New Plan |
Revenues from NSH in '23-'25 | ||||||||
| SPC Cloud | NSH - Original Plan |
~€ 0.2bn Original Plan |
€ 0.3-0.4bn New Plan |
||||||
| Other offers | |||||||||
| '22 | '23 | '24 | '25 |
| Revenues | Services | Q2 achievements | Main KPIs | |||||
|---|---|---|---|---|---|---|---|---|
| NetCo | +7.8% +2.2% YoY YoY |
▪ ▪ ▪ ▪ |
Positive revenues trend thanks to new regulated prices for '23 and improved technology mix (from copper to fiber) FTTH roll-out in line with plan, targeting 48% coverage by '25 (+16% YoY) (1) Continued growth of high value connectivity CB Sparkle: strong Q2 performance with positive revenue and |
79% market share ~15.8m fixed accesses(3), o/w >70% FTTx ~95% FTTx coverage on active lines o/w ~61% >100Mbps 34% 33% FTTH |
||||
| Provider" for the 2nd | EBITDA growth YoY. Sparkle recognized as "Best Data/Capacity year in a row (2) |
coverage million technical units |
7.8 8.2 Q1'23 Q2 |
|||||
| Italia 1 Giga | 5G Backhauling | 5G Coverage | ||||||
| NRRP update |
~95k households connected ~50% of H1 target delivered |
~1.0k sites connected (0.4k passed) 95% of H1 target delivered |
46 covered areas 63% of H1 target delivered |
|||||
| ▪ Walk-in plan completed, net target adjusted (~54% non-existent civic buildings on tot.) ▪ Tender values confirmed ▪ Main issues: time required for start-up phase and structural lack of specialized workforce in Sardinia (~25% of plan's target) ▪ Delay expected to be recovered in coming quarters |
▪ Execution substantially on track, acceleration expected in coming months ▪ Inspection activities substantially completed (>11k sites of which 550 already certified as non-existent/not applicable), net target adjusted accordingly |
▪ Main issue: delays on permits by municipalities related to ~50% of areas notwithstanding 95 permits presented out of 73 areas in 1st milestone ▪ Delay expected to be recovered almost entirely by Sep. '23 |


Q2 '23 RESULTS 03 August 2023 10
2022 2023 2024
1.1 0.7 0.4
| TARGET SAVINGS (€bn) (1) | 0.3 |
|---|---|
| o/w OPEX savings (2) | 0.3 |
| o/w cash cost / CAPEX extra-savings | - |
~€ 0.2bn additional savings in Q2 '23 € 0.14bn OPEX savings € 0.05bn cash cost /CAPEX extra savings 50% of incremental FY target reached
| Q2 update | ||||
|---|---|---|---|---|
| Decommissioning | ✓ Launch of accelerated plans targeting: ▪ Copper legacy technologies – Complete shutdown of 6.7k exchanges (64% of tot.) by '28 (3) – 450 GWh/year energy consumption reduction at steady state ▪ Public payphones – Complete shut down of 15k public phone booths anticipated to '23 from '26 |
|||
| Energy | ✓ Secured ~10% of energy consumption saving through efficiencies (160 GWh/year in FY) ✓ Signed 9-year PPA(4) extension for additional ~200 GWh/year supply of green energy ✓ Hedged ~40% of '24 needs through PPA, purchase on the market and increased self-production |
1.5 1.0 0.5

✓ New maintenance contract yielding 25% savings vs. initial plan ✓ Closure of office premises (200k sqm by '23) by leveraging work from home
Q2 '23 RESULTS 03 August 2023 11

5




Organic data (1), IFRS 16 and After Lease (AL), €m and YoY trend
| Q2 '23 | YoY trend | vs. Q1 '23 | vs. Q2 '22 | Q2 highlights | ||
|---|---|---|---|---|---|---|
| Revenues | 3,999 | +2.8% | -1.5pp ↓ | +4.1pp ↑ | ||
| o/w Domestic | 2,924 | +0.6% | ↑ +0.8pp |
↑ +8.0pp |
Steady growth at Group level both on revenues and EBITDA |
|
| Service Revenues | 3,687 | +1.8% | ↓ -1.0pp |
↑ +0.7pp |
||
| o/w Domestic | 2,644 | -0.9% | ↑ +1.5pp |
↑ +3.9pp |
(May '22) | |
| EBITDA | 1,641 | +5.6% | ↑ +1.8pp |
↑ +14.1pp |
Group EBITDA margin up 1.0 pp YoY | |
| o/w Domestic | 1,107 | +0.5% | ↑ +3.4pp |
↑ +16.9pp |
slightly higher activation fees drag | |
| EBITDA AL | 1,368 | +5.5% | ↑ +5.0pp |
↑ +17.8pp |
||
| CAPEX (2) | 892 | -0.7% | Domestic CAPEX up slightly YoY in Q2 | |||
| o/w Domestic | 719 | +2.4% | higher for Oi integration) | |||
| EFCF AL | -236 | -129 | higher financial expenses YoY and FX | |||
| Net Debt AL (3) |
20,815 (+360 in Q2) | Net Debt AL increasing 0.4bn QoQ |
Group revenues and service revenues growth lower vs. Q1 due to lapping of Oi integration (May '22)
Domestic revenues back to growth, EBITDA stabilized with improved trend vs. Q1 despite slightly higher activation fees drag
Domestic CAPEX up slightly YoY in Q2 Lower CAPEX in Brazil YoY (Q2 '22 CAPEX higher for Oi integration)
EFCF AL negative mainly for working capital, higher financial expenses YoY and FX
Net Debt AL increasing 0.4bn QoQ


(1) Net of capitalized costs (2) Includes other costs/provision and other income (3) 10% tax credit in Q2 '23 (vs. 15% in previous year), no system charges (transport charges) in Q2 '22
Organic figures Group Domestic Brazil (1), IFRS 16 and After Lease, €m



After Lease view
Cost of debt ~4.4% AL view +0.1pp QoQ and +0.9pp YoY

Q2 '23 RESULTS 03 August 2023 18 (1) Includes € 801m repurchase agreements (nominal amount) due in the following 12 months (2) € 23,342m is the nominal amount of outstanding medium-long term debt. By adding the balance of IAS adjustments and reverse fair value valuations (€ 1,145m) and current financial liabilities (€ 1,261m), gross debt figure of € 25,748m is reconciled with reported number


Financial and operating results #2





| Fixed Service Revenues Organic figures, YoY trend |
Organic figures | YoY trend vs. Q1 '23 |
Highlights | ||
|---|---|---|---|---|---|
| 0.2% -0.8% |
Fixed revenues | 2,251 | +3.9% | ↑ +2.2pp |
|
| -1.8% | Equipment | 192 | +70.2% | +5.7pp ↑ | ~2/3 of growth YoY from wholesale deal with OF |
| -3.9% -5.0% |
Services | 2,059 | +0.2% | +2.1pp ↑ | activation fees drag (-2.7pp YoY) |
| o/w retail (1) | 1,285 | -2.8% | +0.3pp ↑ | lower CB, higher ARPU | |
| (2) o/w Nat. wholesale |
517 | +5.1% | +4.1pp ↑ | change in regulated prices (+1.4pp YoY on FSR) | |
| Q2 '22 Q3 Q4 Q1 '23 Q2 |
o/w Int. wholesale | 248 | +3.3% | +5.9pp ↑ | higher data connectivity |

23

Organic figures
| YoY trend | vs. Q1 '23 | Highlights | ||
|---|---|---|---|---|
| Mobile revenues | 807 | -7.7% | ↓ -2.6pp |
|
| Equipment | 88 | -28.7% | -16 pp ↓ | mainly lower consumer volumes sold |
| Services | 719 | -4.2% | ↓ -0.5pp |
affected by MTR price reduction (-1.2pp YoY) |
| o/w retail | 615 | -4.4% | +0.4pp ↑ | lower CB YoY (better trend vs. Q1), lower ARPU on B2B |
| o/w wholesale & other | 104 | -3.5% | -7.1pp ↓ |
ARPU Consumer - Human Calling net of MTR discontinuity

24
P&L - From EBITDA to Net Income TIM Group
Reported data, €m

(1) Non-Recurring Items include provisions for personnel (2021-26 layoffs ex art.4 "Fornero" law), claims and litigation
Cost of debt ~4.9%*, +0.1pp QoQ and +0.9pp YoY
* Including cost of all leases

(1) Includes € 801m repurchase agreements (nominal amount) due in the following 12 months (2) € 28,858m is the nominal amount of outstanding medium-long term debt. By adding the balance of IAS adjustments and reverse fair value valuations (€ 1,212m) and current financial liabilities (€ 1,261m), gross debt figure of € 31,331m is reconciled with reported number
Q2 '23 RESULTS 03 August 2023 26
Well diversified and hedged debt
| € m | ||
|---|---|---|

Fixed rate portion on M/L term debt ~73%
~29% of outstanding bonds (nominal amount) denominated in USD and GBP and fully hedged
€ m; (-) = Cash generated, (+) = Cash absorbed, excluding call-outs

(1) H1 '23: financial investments +57m, licence +24m (5G Brazil), IFRS 16 +465m, cash taxes and other +162m. H1 '22: Oi acquisition +1,741m, other financial investments +30m, licences +469m (o/w 5G Brazil +412m), IFRS 16 +535m, cash taxes and other -176m
| 2023- '25 Plan |
|||||
|---|---|---|---|---|---|
| E | ▪ Started decommissioning of ~15k public phone booths |
Group targets | |||
| ▪ Signed PPA extension with ERG for energy supply in 2023-'31 Environment ▪ Incentivized the regeneration and old modems ("ADSL scrapping program") ▪ TIM and Fondazione Olivetti: donation to heritage in Ivrea to create a cultural and S ▪ Expanded Sparkle's network capacity East and South America ▪ Signed agreement with CNR for joint developing Urban Intelligence & Smart ▪ Launched "TIM Growth Platform" and Social |
~200 GWh/year green |
E Net Zero (Scope 1+2+3) |
2040 | ||
| sustainable disposal of |
E Carbon Neutrality (Scope 1+2) |
2030 | |||
| FAI of an historical |
E Scope 3 Reduction (1) |
-47% | 2030 | ||
| recreational center |
E Renewable energy on total energy |
100% | |||
| Women in leadership position (2) G |
≥29% | 2025 | |||
| in Europe, Middle research aimed at City services "TIM Cybersecurity Made in Italy Challenge" for the scouting of companies and |
Scope 1: emissions from production (heating, cogeneration, company fleet) Scope 2: electricity purchase emissions Scope 3: emissions from upstream and downstream activities of the production chain (cat.1-purchase of goods; cat.2; capital goods; cat 11-use of goods sold) Domestic targets |
||||
| innovative solutions in the Cybersecurity sector |
E Green Products & Smartphones (3) |
≥70% | |||
| ▪ Established Steering Committee the implementation of gender ▪ "Apprendo Training": >170 planning phase completed |
Gender Equality to ensure equality targets and projects |
E Circular Economy ratio (4) |
2€/kg | ||
| training courses for employees, |
S Cloud, IoT & Security service revenues (5) |
+21% CAGR 23-25 | |||
| Digital Identity Services (6) S |
+30% CAGR 23-25 | 2025 | |||
| G Governance ▪ Approved new whistleblowing procedure |
S People trained on ESG skills |
≥90% | |||
| S Young Employees Engagement |
≥ 78% | ||||
| S FTTH Coverage (% of technical units) |
48% | ||||
(1) Scope 3 cat.1, 2 and 11, 2019 baseline (2) Women managers, weighted average between Domestic and Brazil targets (≥27% and ≥35% respectively for '23-'25) (3) Baseline 2021 (4) Average revenues from the resale of used materials and assets plus waste recycling per kg of waste produced (5) Old target excluding cloud service revenues (6) PEC, SPID, ature (active services)
29
TIM Group
Organic figures, IFRS 16 / After Lease, growth rates and €bn figures (1)
Over-delivery in 2022, positive acceleration also in '23-'25 despite worsening macro scenario

LSD = Low-Single Digit MSD = Mid-Single Digit LMSD =Low-Mid Single Digit
(1) Excluding exchange rate fluctuations, non-recurring items and change in consolidation area. Group figures @ average exchange-rate 5.44 R\$/€
please contact the IR team

(+39) 06 3688 2500



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