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Telecom Italia Rsp — Earnings Release 2015
Feb 16, 2016
4448_rns_2016-02-16_acaa4b14-5a59-4adb-9d42-f64536a69295.pdf
Earnings Release
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Dear Madam/Sir,
Please find attached the Telecom Italia Group File with Financial Data and Key Performance Indicators on 4Q'15/ FY'15 Preliminary Results.
We also provide you with a set of bullet points summarizing business and financial highlights aiming at providing a snapshot comment on TI results.
Domestic, Fixed and Mobile Revenues, have been reclassified since 1Q'15 to separately indicate Traditional and Innovative services, thus leaving the old layout of Fixed (Voice, Internet and Business Data) and Mobile (Business Generated/Received) Revenues behind.
To ease data reconciliation until the end of 2015, in the annexed "Financial and Operating data" file, we will keep three tables titled "Old View" with the previous view of such items.
DOMESTIC MOBILE:
- Further improvement of Service Revenues growth in 4Q'15 +0.1% YoY: +1.6pp vs 3Q'15
- Positive performance of Total Revenues: +0.7% YoY in 4Q'15
- Calling Customer base growth, thanks to a better competitive positioning: +101K QoQ
- ARPU up YoY: 12.8 €/month in 4Q'15 (+0.8% YoY) from € 12.5 in 3Q'15
- Total BB users steady growing QoQ: +296k in 4Q'15, now at 11.5 mln users. LTE users increased by +962k QoQ, now at 4.4 mln users
DOMESTIC FIXED:
- Fixed Service Revenues at -3.1% YoY in 4Q'15, affected by comparison items: YoY performance factors in December 2015 Wholesale price revision and November 2014 monthly rental fee increase
- Solid performance in Total BB Net Adds QoQ: +40k in 4Q'15 reaching again over 7 mln users
- Further acceleration in Fiber customer base growth: +104k QoQ in 4Q'15, reaching 539k Retail users at the end of 2015 (+133%)
- ARPU BB further improved thanks to the development of flat-rate plans/bundles, re-pricing and customers upgrading to Fiber: 21.2 €/month in 4Q'15 (+4.9% YoY).
DOMESTIC REVENUES:
Performance improving on Domestic Service Revenues: -1.1% YoY in 4Q'15 vs -1.5% YoY in 3Q'15, -1.7% YoY in 2Q'15 and -3.3% YoY in 1Q'15.
DOMESTIC EBITDA:
Reported EBITDA performance still impacted by non-recurring items (582 mln € in 4Q'15): 1,042 € mln in 4Q'15 (-38.8% YoY).
Excluding the non-recurring items, Organic EBITDA performance was -4.4% YoY in 4Q'15 vs -5.1% in 9M15.
The following chart shows a reconciliation table between Domestic Reported and Organic EBITDA:
| 2014 | 2015 | $\Delta$ % YoY | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| IQ | IJQ | ШQ | IVQ | FY | IQ | HQ | ШQ | IVQ | FY | IO. | ШQ | ШQ | IVQ | FY | |
| Revenues Reported | 3.728 | 3.803 | 3.805 | 3.967 | 15,303 | 3.631 | 3.744 | 3.752 | 3.874 | 15,001 | $-2,6%$ | $-1,6%$ | $-1.4%$ | $-2,3%$ | $-2,0%$ |
| Service | 3.554 | 3.567 | 3.594 | 3.619 | 14.334 | 3.435 | 3.505 | 3.539 | 3.578 | 14.058 | -3.3% | $-1.7%$ | $-1.5%$ | $-1.1%$ | $-1.9%$ |
| Equipment | 174 | 236 | 211 | 348 | 969 | 196 | 239 | 213 | 296 | 943 | 12.3% | 1.3% | 0.7% | $-1.5.0%$ | $-2.7%$ |
| Opex Reported | (1.936) | (2.094) | (2.010) | (2265) | (8305) | (2021) | (2.508) | (2.073) | (2.832) | (9.434) | $-4.4\% -19.8\% -3.1\% -25.0\%$ | $-13.6%$ | |||
| EBITDA Reported |
1792 | 1.709 | 1.795 | 1.702 | 6.998 | 1610 | 1236 | 1.679 | 1.042 | 5.567 | $-10,2\% -27,7\% -6,5\% -38,8\%$ | $-20.4%$ | |||
| Revenues Organic | 3.742 | 3.819 | 3.819 | 3.979 | 15,359 | 3.631 | 3.744 | 3.752 | 3.874 | 15.001 | -3.0% | $-2.0%$ | $-1.5%$ | $-2,6%$ | $-2,3%$ |
| Opex Organic net non recurring items | (1.945) | (2.176) | (2.019) | (2.281) | (8.421) | (2021) | (2.115) | (2.020) | (2.250) | (8.406) | -3,9% | 2,8% | 0,0% | 1,4% | 0,2% |
| EBITDA Organic net non recurring items |
1797 | 1.643 | 1.800 | 1.698 | 6.938 | 1.610 | 1629 | 1.732 | 1.624 | 6.595 | $-10,4\% -0.9\%$ | -3.8% | $-4.4%$ | 4,9% | |
| o/w Non Recurring Items | (5) | 66 | (5) | 4 | 60 | (393) | (53) | (582) | (1.028) | ||||||
| Exchange Rate Fluctuation | (5) | (5) | (5) | (4) | (19) | ||||||||||
| Release TIS/OLI provisioning | 72 | 2 | 14 | 88 | |||||||||||
| Employee reduction plan | (1) | (12) | (13) | $\blacksquare$ | (24) | (19) | (386) | (429) | |||||||
| Provisions for risks and other costs and settlements |
(1) | (1) | 6 | 4 | $\blacksquare$ | (369) | (34) | (196) | (599) | ||||||
| Other Discontinuities | 60 | (41) | (27) | (27) | (35) | (43) | (9) | (38) | (68) | (158) | (123) | ||||
| Labour cost discontinuities | 19 | ٠ | ٠ | 18 | 37 | (23) | (18) | (38) | (37) | (116) | (154) | ||||
| Other one-off items | 41 | (41) | (27) | (45) | (72) | (20) | э | $\overline{\phantom{a}}$ | (31) | (42) | |||||
| EBITDA Organic Underlying |
1.736.7 | 1.684 | 1.827 | 1.725 | 6.973 | 1652.8 | 1638 | 1.770 | 1.692 | 6.753 | $-4.8%$ | $-2.7%$ | $-3.1%$ | $-1.9%$ | $-3.2%$ |
The "Domestic Underlying EBITDA trend" is based on the Adjusted Reported Domestic EBITDA. This representation is provided as additional information to our Reported EBITDA that represents Operating profit before depreciation and amortization, capital gains (losses) and impairment reversals (losses) on non-current assets.
DOMESTIC CAPEX:
Continued Growth on Innovative Capex. Total FY Domestic Capex stood at 3.9 bln€, +1.1bln€ vs FY 2014, incorporating also Licences and Special Projects (Real Estate, Equivalence)
- Total FY NGN Capex was 0.9 bln€, and
- LTE Capex 0.4 bln€.
BRAZIL
Financial Highlights
- Total Revenues impacted by lower handset sales and by challenging macro and regulatory environments: 4Q'15 -20.2% YoY (-5pp vs 3Q'15)
- Drop in Handset Revenues in 4Q'15: -74.7% YoY (-15.9pp vs 3Q'15), due to a sizable reduction of product sales without negatively impacting on margin.
- Mobile Service Revenues decline due to further MTR cut and Voice/SMS volume decrease: 4Q'15 -8.5% YoY (-1.4pp vs 3Q'15). Excluding MTR cut, Mobile Service Revenues declined by -4.6% YoY (-1.5pp vs 3Q'15)
- Business Generated Revenues were flat in FY2015, showing a continuous data uptake, with Innovative Services growing at a solid double-digit pace (FY'15 +35.0% YoY, 4Q'15: +21.5% YoY)
- Fixed Service Revenues confirm their growth: FY'15 +13.1% YoY and 4Q'15 + 16.4% YoY
- EBITDA declined low-single digit supported by cost control and efficiencies: FY15 -3.3% YoY (4Q15: -5.7% YoY)
- EBITDA margin expansion to 31.3% in 2015 (+2.9pp vs. 28.4% in 2014), with a remarkable progression in 4Q'15 at 35.8% (+5.5pp YoY )
- Total Capex (excl. spectrum) increased in FY'15 by +18.5% YoY, reaching a 27.2% level on revenues (+7pp YoY)
Operational Highlights
- Confirming #1 position in 4G coverage: 411 cities, up from 45 in 2014. 59% of urban population already covered with 4G.
- 4G users reached over 7 million, or near 11% of total subscribers
- Network fast evolution: Fiber network reached more than 70,000 km with high capacity backhaul transporting 70% of total data traffic
- The new portfolio is already showing signs of success: despite it is just two months from its launch, the Company posted positive MNP figures in all segments (postpaid + controle), reverting years of negative performance.
- Mobile ARPU reached R\$ 16.7 in 2015, down 5.6% YoY, largely impacted by MTR cut and the reduction in voice usage. As for 4Q15, Mobile ARPU came at R\$17.6 (-1.8% YoY) showing an early sign of recovery.
GROUP NET DEBT:
- Net Financial Position stood at 27.3 bln € at FY'15, up +0.6 bln € YoY, due to IAS17 for approximately 1.5 bln €, of which: 1.2 bln € for Real Estate Project and 0.3 bln € for Brazilian Towers Project.
- Excluding IAS17 non-monetary effect, the reduction of Net Debt in 2015 would have been -0.9 bln € YoY.
4Q'15 & FY'15 Financial and operating data *
Index click on the links below Disclaimer Key fin data by BU YTD Key Financial data by BU quarter Domestic Business Results Domestic Wireline Results TIM Brasil Results Website link: Rep&Org Telecom Italia Group
* Preliminary financial results 4Q'15/FY'15
TELECOM ITALIA INVESTOR RELATIONS
Domestic Mobile Results [email protected]
Telecom Italia Investor Relations
Disclaimer
The financial and operating data have been extracted or derived, with the exception of some data, from the Telecom Italia 2014 Annual Report, the 2015 Interim Financial Reports and the 2015 preliminary financial results of the Telecom Italia Group which were prepared (including the data of the prior year/periods), where applicable, in accordance with the International Financial Reporting Standards issued by the International Accounting Standards Board and endorsed by the European Union (designated as "IFRS").
In particular, the accounting policies and consolidation principles adopted in the preparation of the preliminary financial results for the 2015 FY have been applied on a basis consistent with those adopted in the Annual Financial Statements at 31 December 2014, to which reference should be made, except for the new standards and interpretations adopted by the Telecom Italia Group starting from 1 January 2015 which had no effects on the 2015 preliminary financial results.
In addition, the 2015 preliminary financial results have not been verified by the independent auditors.
Starting from the fourth quarter 2013, the Sofora - Telecom Argentina group is classified as a disposal group (Discontinued operations/Non-current assets held for sale) and therefore the Sofora - Telecom Argentina group is no longer separately presented as a business unit.
Key financial data by Business Unit YTD
UNAUDITED FIGURES
| REVENUES (€ mln) | 1Q14 | 1H14 | 9M14 | FY14 | 1Q15 | 1H15 | 9M15 | FY15 |
|---|---|---|---|---|---|---|---|---|
| Domestic | 3,728 | 7,531 | 11,336 | 15,303 | 3,631 | 7,375 | 11,127 | 15,001 |
| o/w Wireline Domestic | 2,771 | 5,508 | 8,226 | 10,999 | 2,657 | 5,345 | 7,990 | 10,654 |
| o/w Mobile Domestic | 1,175 | 2,439 | 3,723 | 5,091 | 1,151 | 2,387 | 3,690 | 5,068 |
| Brazil | 1,451 | 3,009 | 4,617 | 6,244 | 1,411 | 2,688 | 3,696 | 4,636 |
| TI Media | 15 | 31 | 51 | 71 | 21 | 42 | 62 | 82 |
| Other activities & Elim. | (6) | (20) | (32) | (45) | (10) | (8) | (10) | (1) |
| TI Group | 5,188 | 10,551 | 15,972 | 21,573 | 5,053 | 10,097 | 14,875 | 19,718 |
| EBITDA Reported (€ mln) | ||||||||
| Domestic | 1,792 | 3,501 | 5,296 | 6,998 | 1,610 | 2,846 | 4,525 | 5,567 |
| Brazil | 406 | 840 | 1,281 | 1,774 | 415 | 784 | 1,102 | 1,449 |
| TI Media | 6 | 11 | 19 | 25 | 9 | 20 | 21 | 37 |
| Other activities & Elim. | (4) | (7) | (8) | (11) | (3) | (17) | (32) | (49) |
| TI Group | 2,200 | 4,345 | 6,588 | 8,786 | 2,031 | 3,633 | 5,616 | 7,004 |
| CAPEX (€ mln) | ||||||||
| Domestic | 493 | 1,177 | 1,792 | 2,783 | 676 | 1,506 | 2,297 | 3,900 |
| Brazil | 189 | 526 | 843 | 2,195 | 287 | 637 | 930 | 1,289 |
| TI Media | 2 | 4 | 5 | 6 | 1 | 3 | 5 | 8 |
| Other, Elim & Adj | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
| TI Group | 684 | 1,707 | 2,640 | 4,984 | 964 | 2,146 | 3,233 | 5,197 |
| CAPEX ON SALES (%) | ||||||||
| Domestic | 13.2% | 15.6% | 15.8% | 18.2% | 18.6% | 20.4% | 20.6% | 26.0% |
| Brazil | 13.0% | 17.5% | 18.3% | 35.2% | 20.3% | 23.7% | 25.2% | 27.8% |
| TI Media | 13.3% | 12.9% | 9.8% | 8.5% | 4.8% | 7.1% | 8.1% | 9.8% |
| TI Group | 13.2% | 16.2% | 16.5% | 23.1% | 19.1% | 21.3% | 21.7% | 26.4% |
| UNAUDITED FIGURES | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| REVENUES (€ mln) | 1Q14 | 2Q14 | 3Q14 | 4Q14 | FY14 | 1Q15 | 2Q15 | 3Q15 | 4Q15 | FY15 |
| Domestic | 3,728 | 3,803 | 3,805 | 3,967 | 15,303 | 3,631 | 3,744 | 3,752 | 3,874 | 15,001 |
| o/w Wireline Domestic | 2,771 | 2,737 | 2,718 | 2,773 | 10,999 | 2,657 | 2,688 | 2,645 | 2,664 | 10,654 |
| o/w Mobile Domestic | 1,175 | 1,264 | 1,284 | 1,368 | 5,091 | 1,151 | 1,236 | 1,303 | 1,378 | 5,068 |
| Brasile | 1,451 | 1,558 | 1,608 | 1,627 | 6,244 | 1,411 | 1,277 | 1,008 | 940 | 4,636 |
| TI Media | 15 | 16 | 20 | 20 | 71 | 21 | 21 | 20 | 20 | 82 |
| Other activities & Elim. | (6) | (14) | (12) | (13) | (45) | (10) | 2 | (2) | 9 | -1 |
| TI Group | 5,188 | 5,363 | 5,421 | 5,601 | 21,573 | 5,053 | 5,044 | 4,778 | 4,843 | 19,718 |
| EBITDA Reported (€ mln) | ||||||||||
| Domestic | 1,792 | 1,709 | 1,795 | 1,702 | 6,998 | 1,610 | 1,236 | 1,679 | 1,042 | 5,567 |
| Brasile | 406 | 434 | 441 | 493 | 1,774 | 415 | 369 | 318 | 347 | 1,449 |
| TI Media | 6 | 5 | 8 | 6 | 25 | 9 | 11 | 1 | 16 | 37 |
| Other activities & Elim. | (4) | (3) | (1) | (3) | (11) | (3) | (14) | (15) | (17) | (49) |
| TI Group | 2,200 | 2,145 | 2,243 | 2,198 | 8,786 | 2,031 | 1,602 | 1,983 | 1,388 | 7,004 |
| EBITDA Margin Reported | ||||||||||
| Domestic | 48.1% | 44.9% | 47.2% | 42.9% | 45.7% | 44.3% | 33.0% | 44.7% | 26.9% | 37.1% |
| Brasile | 28.0% | 27.9% | 27.4% | 30.3% | 28.4% | 29.4% | 28.9% | 31.5% | 36.9% | 31.3% |
| TI Media | 40.0% | 31.3% | 40.0% | 30.0% | 35.2% | 42.9% | 52.4% | 5.0% | 80.0% | 45.1% |
| TI Group | 42.4% | 40.0% | 41.4% | 39.2% | 40.7% | 40.2% | 31.8% | 41.5% | 28.7% | 35.5% |
| CAPEX (€ mln) | ||||||||||
| Domestic | 493 | 684 | 615 | 991 | 2,783 | 676 | 830 | 791 | 1,603 | 3,900 |
| Brasile | 189 | 337 | 317 | 1,352 | 2,195 | 287 | 350 | 293 | 359 | 1,289 |
| TI Media | 2 | 2 | 1 | 1 | 6 | 1 | 2 | 2 | 3 | |
| Elim & Adj | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | -1 | |
| TI Group | 684 | 1,023 | 933 | 2,344 | 4,984 | 964 | 1,182 | 1,087 | 1,964 | 5,197 |
| CAPEX ON SALES (%) | ||||||||||
| Domestic | 13.2% | 18.0% | 16.2% | 25.0% | 18.2% | 18.6% | 22.2% | 21.1% | 41.4% | 26.0% |
| Brasile | 13.0% | 21.6% | 19.7% | 83.1% | 35.2% | 20.3% | 27.4% | 29.1% | 38.2% | 27.8% |
| TI Media | 13.3% | 12.5% | 5.0% | 5.0% | 8.5% | 4.8% | 9.5% | 10.0% | 15.0% | 9.8% |
| TI Group | 13.2% | 19.1% | 17.2% | 41.8% | 23.1% | 19.1% | 23.4% | 22.8% | 40.6% | 26.4% |
| UNAUDITED FIGURES | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1Q14 | D% yoy | 2Q14 | h% yoy | 3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | D% yoy | FY15 | D% yoy | |
| KPI's ('000) | ||||||||||||||||||||
| Wireline | ||||||||||||||||||||
| Physical accesses | 13,027 | -5.4% | 12,828 | -5.4% | 12,656 | -5.4% | 12,480 | -5.5% | 12,480 | -5.5% | 12,283 | -5.7% | 12,080 | -5.8% | 11,907 | -5.9% | 11,742 | -5.9% | 11,742 | -5.9% |
| Broadband (retail+wholesale) | 8,761 | -1.3% | 8,757 | -0.4% | 8,743 | 0.1% | 8,750 | 0.1% | 8,750 | 0.1% | 8,784 | 0.3% | 8,821 | 0.7% | 8,839 | 1.1% | 8,890 | 1.6% | 8,890 | 1.6% |
| Mobile | ||||||||||||||||||||
| Total lines | 30,996 | -2.7% | 30,660 | -3.3% | 30,374 | -3.7% | 30,350 | -2.8% | 30,350 | -2.8% | 30,140 | -2.8% | 30,075 | -1.9% | 30,023 | -1.2% | 30,007 | -1.1% | 30,007 | -1.1% |
| € mln | 1Q14 | D% yoy | 2Q14 | h% yoy | 3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | D% yoy | FY15 | D% yoy |
| REVENUES | 3,728 | -8.3% | 3,803 | -8.2% | 3,805 | -5.0% | 3,967 | -5.0% | 15,303 | -6.6% | 3,631 | -2.6% | 3,744 | -1.6% | 3,752 | -1.4% | 3,874 | -2.3% | 15,001 | -2.0% |
| o/w Services | 3,554 | -8.8% | 3,567 | -8.9% | 3,594 | -6.2% | 3,619 | -4.4% | 14,334 | -7.1% | 3,435 | -3.3% | 3,505 | -1.7% | 3,539 | -1.5% | 3,578 | -1.1% | 14,058 | -1.9% |
| o/w Equipments | 174 | 1.9% | 236 | 3.9% | 211 | 21.6% | 348 | -10.6% | 969 | 0.9% | 196 | 12.3% | 239 | 1.3% | 213 | 0.7% | 296 | -15.0% | 943 | -2.7% |
| o/w Domestic Mobile Services | 1,099 | -14.9% | 1,138 | -13.3% | 1,189 | -7.1% | 1,183 | -5.7% | 4,608 | -10.3% | 1,053 | -4.2% | 1,109 | -2.5% | 1,170 | -1.5% | 1,184 | 0.1% | 4,517 | -2.0% |
| o/w Traditional | 713 | -24.1% | 726 | -21.9% | 727 | -16.7% | 695 | -16.1% | 2,861 | -19.9% | 621 | -12.9% | 622 | -14.3% | 639 | -12.1% | 621 | -10.6% | 2,503 | -12.5% |
| o/w Innovative | 328 | 9.9% | 342 | 8.4% | 390 | 16.6% | 404 | 13.1% | 1,464 | 12.1% | 375 | 14.4% | 416 | 21.8% | 453 | 16.0% | 484 | 19.9% | 1,728 | 18.1% |
| o/w Wholesale | 58 | 8.7% | 69 | 5.5% | 72 | -0.5% | 83 | 23.0% | 283 | 9.1% | 57 | -1.6% | 71 | 2.1% | 79 | 10.0% | 78 | -6.2% | 286 | 0.9% |
| o/w Domestic Wireline Services | 2,715 | -7.4% | 2,664 | -8.6% | 2,639 | -7.2% | 2,655 | -5.3% | 10,672 | -7.1% | 2,595 | -4.4% | 2,614 | -1.9% | 2,592 | -1.8% | 2,572 | -3.1% | 10,372 | -2.8% |
| o/w Traditional Services | 1,303 | -10.3% | 1,263 | -12.8% | 1,228 | -9.8% | 1,226 | -7.6% | 5,021 | -10.2% | 1,193 | -8.4% | 1,185 | -6.2% | 1,151 | -6.3% | 1,109 | -9.6% | 4,638 | -7.6% |
| o/w Innovative Services | 533 | 0.3% | 541 | 1.9% | 550 | 3.1% | 574 | 5.1% | 2,199 | 2.6% | 558 | 4.6% | 583 | 7.8% | 577 | 4.9% | 596 | 3.8% | 2,314 | 5.2% |
| o/w Domestic Wholesale | 606 | -13.5% | 586 | -10.2% | 583 | -9.2% | 540 | -14.7% | 2,316 | -11.9% | 560 | -7.7% | 549 | -6.4% | 550 | -5.6% | 546 | 1.2% | 2,205 | -4.8% |
| o/wTIS Group | 301 | 6.4% | 300 | -4.2% | 304 | -10.3% | 339 | 3.4% | 1,244 | -1.5% | 310 | 3.0% | 325 | 8.3% | 336 | 10.5% | 343 | 1.2% | 1,314 | 5.6% |
| o/w Subs. Adj. and Other | -29 | 21.7% | -27 | 17.7% | -27 | 17.0% | -25 | 21.3% | -108 | 19.5% | -26 | 12.2% | -28 | -3.3% | -23 | 15.8% | -23 | 7.6% | -99 | 8.2% |
| Elimination & Other | -260 | 20.5% | -234 | 24.6% | -234 | 19.6% | -219 | 19.9% | -946 | 21.2% | -213 | 18.0% | -218 | 6.8% | -223 | 4.8% | -177 | 18.9% | -831 | 12.2% |
| EBITDA | 1,792 | -8.2% | 1,709 | -7.5% | 1,795 | -11.6% | 1,702 | -10.9% | 6,998 | -9.6% | 1,610 | -10.2% | 1,236 | -27.7% | 1,679 | -6.5% | 1,042 | -38.8% | 5,567 | -20.4% |
| EBITDA Margin | 48.1% | 44.9% | 47.2% | 42.9% | 45.7% | 44.3% | 33.0% | 44.7% | 26.9% | 37.1% | ||||||||||
| Capex | 493 | -14.9% | 684 | -10.9% | 615 | -9.3% | 991 | -1.5% | 2,783 | -8.2% | 676 | 37.1% | 830 | 21.3% | 791 | 28.6% | 1,603 | 61.8% | 3,900 | 40.1% |
| % on revenues | 13.2% | 18.0% | 16.2% | 25.0% | 18.2% | 18.6% | 22.2% | 21.1% | 41.4% | 26.0% | ||||||||||
| Headcount at period-end ('000) | 53,302 | -1.1% | 53,224 | -0.9% | 53,249 | -0.7% | 53,076 | -0.6% | 53,076 | -0.6% | 52,965 | -0.6% | 52,825 | -0.7% | 52,726 | -1.0% | 52,644 | -0.8% | 52,644 | -0.8% |
| Domestic Wireline Results - Reported Figures | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UNAUDITED FIGURES | ||||||||||||||||||||
| 1Q14 | D% yoy | 2Q14 | h% yoy | 3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | D% yoy | FY15 | D% yoy | |
| KPI's | ||||||||||||||||||||
| Physical accesses ('000) | 13,027 | -5.4% | 12,828 | -5.4% | 12,656 | -5.4% | 12,480 | -5.5% | 12,480 | -5.5% | 12,283 | -5.7% | 12,080 | -5.8% | 11,907 | -5.9% | 11,742 | -5.9% | 11,742 | -5.9% |
| OLO Access (on TI infrastructure) | 7,211 | -0.4% | 7,258 | 0.3% | 7,167 | 0.0% | 7,224 | 0.8% | 7,224 | 0.8% | 7,297 | 1.2% | 7,375 | 1.6% | 7,392 | 3.1% | 7,467 | 3.4% | 7,467 | 3.4% |
| o/w ULL | 5,394 | 1.5% | 5,461 | 2.1% | 5,363 | 0.7% | 5,404 | 0.9% | 5,404 | 0.9% | 5,460 | 1.2% | 5,511 | 0.9% | 5,517 | 2.9% | 5,573 | 3.1% | 5,573 | 3.1% |
| o/w Virtual ULL | 28 | -14.3% | 27 | -13.1% | 25 | -17.3% | 24 | -14.7% | 24 | -14.7% | 26 | -6.5% | 27 | 1.4% | 29 | 16.7% | 28 | 17.4% | 28 | 17.4% |
| o/w Wholesale Line Rental | 660 | -14.4% | 634 | -14.3% | 609 | -13.5% | 588 | -12.4% | 588 | -12.4% | 565 | -14.4% | 547 | -13.7% | 523 | -14.1% | 497 | -15.4% | 497 | -15.4% |
| o/w Naked | 1,125 | 0.3% | 1,128 | 1.3% | 1,156 | 4.8% | 1,185 | 6.4% | 1,185 | 6.4% | 1,207 | 7.3% | 1,213 | 7.5% | 1,218 | 5.4% | 1,230 | 3.8% | 1,230 | 3.8% |
| o/w NGN | 4 | - | 8 | - | 14 | - | 24 | - | 24 | - | 39 | - | 76 | - | 105 | - | 139 | - | 139 | - |
| TI Retail Broadband Accesses ('000) | 6,933 | -0.7% | 6,939 | 0.1% | 6,932 | 0.6% | 6,921 | 0.1% | 6,921 | 0.1% | 6,945 | 0.2% | 6,971 | 0.5% | 6,984 | 0.7% | 7,023 | 1.5% | 7,023 | 1.5% |
| o/w Business | 1,544 | -0.7% | 1,545 | 0.7% | 1,552 | 1.5% | 1,551 | 1.0% | 1,551 | 1.0% | 1,544 | 0.0% | 1,522 | -1.5% | 1,505 | -3.1% | 1,488 | -4.1% | 1,488 | -4.1% |
| o/w Consumer | 5,389 | -0.8% | 5,393 | -0.1% | 5,379 | 0.3% | 5,370 | -0.2% | 5,370 | -0.2% | 5,401 | 0.2% | 5,450 | 1.0% | 5,479 | 1.8% | 5,535 | 3.1% | 5,535 | 3.1% |
| o/w NGN | 45 | - | 103 | - | 151 | - | 231 | - | 231 | - | 290 | - | 374 | - | 435 | - | 538 | - | 538 | - |
| % flat offers on TI total portfolio (Consumer+Business) | 91% | 1.5pp | 91% | 1.6pp | 91% | 1.7pp | 92% | 1.7pp | 92% | 1.7pp | 92% | 1.8pp | 93% | 1.9pp | 93% | 1.9pp | 94% | 1.9pp | 94% | 1.9pp |
| BroadBand Accesses Wholesale ('000) | 1,828 | -3.4% | 1,819 | -2.3% | 1,811 | -1.6% | 1,829 | 0.2% | 1,829 | 0.2% | 1,839 | 0.6% | 1,850 | 1.7% | 1,855 | 2.4% | 1,867 | 2.1% | 1,867 | 2.1% |
| BB Arpu (euro/mese) | 19.2 | 1.9% | 19.6 | 2.5% | 20.0 | 4.1% | 20.2 | 5.2% | 19.8 | 3.4% | 20.4 | 6.0% | 20.9 | 6.7% | 20.7 | 3.7% | 21.2 | 4.9% | 20.8 | 5.3% |
| REVENUES(€ mln) | 1Q14 | D% yoy | 2Q14 | h% yoy | 3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | D% yoy | FY15 | D% yoy |
| TOTAL | 2,771 | -6.9% | 2,737 | -8.3% | 2,718 | -6.2% | 2,773 | -5.5% | 10,999 | -6.7% | 2,657 | -4.1% | 2,688 | -1.8% | 2,645 | -2.7% | 2,664 | -3.9% | 10,654 | -3.1% |
| o/w Services | 2,715 | -7.4% | 2,664 | -8.6% | 2,639 | -7.2% | 2,655 | -5.3% | 10,672 | -7.1% | 2,595 | -4.4% | 2,614 | -1.9% | 2,592 | -1.8% | 2,572 | -3.1% | 10,372 | -2.8% |
| o/w Equipments | 56 | 23.8% | 73 | 1.9% | 79 | 47.8% | 118 | -10.6% | 327 | 7.9% | 62 | 9.1% | 74 | 1.4% | 53 | -32.5% | 92 | -21.7% | 282 | -13.8% |
| TRADITIONAL SERVICES | 1,303 | -10.3% | 1,263 | -12.8% | 1,228 | -9.8% | 1,226 | -7.6% | 5,021 | -10.2% | 1,193 | -8.4% | 1,185 | -6.2% | 1,151 | -6.3% | 1,109 | -9.6% | 4,638 | -7.6% |
| o/w Voice | 1,123 | -10.8% | 1,093 | -12.4% | 1,055 | -10.5% | 1,072 | -8.7% | 4,342 | -10.6% | 1,038 | -7.6% | 1,015 | -7.1% | 978 | -7.3% | 944 | -11.9% | 3,975 | -8.5% |
| o/w Traffic | 377 | -21.7% | 366 | -21.4% | 342 | -16.1% | 375 | -8.9% | 1,460 | -17.3% | 353 | -6.3% | 359 | -1.9% | 348 | 1.6% | 339 | -9.5% | 1,399 | -4.1% |
| o/w Access | 665 | -4.9% | 646 | -8.5% | 631 | -9.3% | 620 | -9.0% | 2,562 | -7.9% | 612 | -8.0% | 586 | -9.3% | 562 | -10.9% | 539 | -13.0% | 2,299 | -10.3% |
| o/w Voice VAS | 32 | -4.0% | 33 | 2.0% | 34 | 5.3% | 33 | -5.4% | 133 | -0.6% | 30 | -6.7% | 29 | -12.9% | 28 | -18.0% | 27 | -17.1% | 115 | -13.7% |
| o/w Rental & other | 48 | 9.6% | 47 | 10.8% | 48 | 11.3% | 44 | -3.6% | 187 | 6.9% | 43 | -12.1% | 41 | -14.3% | 40 | -16.0% | 38 | -13.2% | 161 | -13.9% |
| o/w Business Data & Others trad | 180 | -6.9% | 171 | -15.5% | 174 | -5.6% | 155 | 0.8% | 679 | -7.3% | 155 | -13.9% | 170 | -0.5% | 173 | -0.3% | 165 | 6.9% | 663 | -2.3% |
| o/w Data Services | 126 | -4.8% | 125 | -4.2% | 122 | -9.8% | 123 | -4.9% | 497 | -6.0% | 118 | -6.8% | 120 | -4.3% | 110 | -9.8% | 117 | -4.9% | 465 | -6.4% |
| o/w Rental & other | 54 | -11.5% | 45 | -36.3% | 51 | 6.4% | 31 | 31.7% | 182 | -10.9% | 37 | -30.4% | 50 | 10.0% | 63 | 22.3% | 48 | 53.1% | 198 | 9.0% |
| INNOVATIVE SERVICES | 533 | 0.3% | 541 | 1.9% | 550 | 3.1% | 574 | 5.1% | 2,199 | 2.6% | 558 | 4.6% | 583 | 7.8% | 577 | 4.9% | 596 | 3.8% | 2,314 | 5.2% |
| o/w Broadband | 395 | 0.0% | 403 | 1.3% | 411 | 3.9% | 413 | 4.9% | 1,622 | 2.5% | 418 | 5.7% | 430 | 6.8% | 427 | 3.9% | 437 | 5.8% | 1,712 | 5.5% |
| o/w Access | 367 | 0.4% | 374 | 1.7% | 381 | 4.2% | 384 | 5.3% | 1,506 | 2.9% | 389 | 6.1% | 403 | 7.7% | 399 | 4.7% | 410 | 6.7% | 1,600 | 6.3% |
| o/w Bundles Services | 10 | 12.0% | 10 | 5.6% | 10 | 2.2% | 10 | 1.5% | 40 | 5.1% | 10 | 2.1% | 10 | -2.1% | 10 | 0.1% | 9 | -5.9% | 39 | -1.5% |
| o/w Others | 19 | -12.0% | 19 | -7.2% | 20 | -0.7% | 19 | -1.5% | 77 | -5.5% | 19 | -0.8% | 18 | -5.0% | 18 | -8.8% | 18 | -6.6% | 72 | -5.4% |
| o/w Content | 5 | 10.8% | 5 | 8.5% | 4 | 0.2% | 5 | 8.6% | 19 | 7.0% | 5 | 12.7% | 5 | 4.8% | 6 | 28.2% | 4 | -13.1% | 20 | 7.5% |
| o/w ICT Service | 133 | 1.1% | 134 | 3.7% | 135 | 0.9% | 156 | 5.6% | 558 | 2.9% | 135 | 1.1% | 148 | 10.7% | 145 | 7.1% | 155 | -0.9% | 582 | 4.3% |
| o/w Cloud services | 28 | 11.2% | 31 | 17.5% | 32 | 23.9% | 40 | 33.7% | 131 | 22.0% | 39 | 37.4% | 42 | 36.2% | 39 | 21.2% | 44 | 9.6% | 164 | 24.7% |
| o/w Traditional ICT | 142 | 3.3% | 147 | -4.2% | 155 | 13.7% | 186 | -7.4% | 630 | 0.3% | 137 | -3.1% | 146 | -1.0% | 139 | -10.6% | 173 | -7.0% | 595 | -5.6% |
| Domestic Wholesale | 606 | -13.5% | 586 | -10.2% | 583 | -9.2% | 540 | -14.7% | 2,316 | -11.9% | 560 | -7.7% | 549 | -6.4% | 550 | -5.6% | 546 | 1.2% | 2,205 | -4.8% |
| TIS Group | 301 | 6.4% | 300 | -4.2% | 304 | -10.3% | 339 | 3.4% | 1,244 | -1.5% | 310 | 3.0% | 325 | 8.3% | 336 | 10.5% | 343 | 1.2% | 1,314 | 5.6% |
| Subs. Adj. and Other | -29 | 21.7% | -27 | 17.7% | -27 | 17.0% | -25 | 21.3% | -108 | 19.5% | -26 | 12.2% | -28 | -3.3% | -23 | 15.8% | -23 | 7.6% | -99 | 8.2% |
| Domestic Mobile Results - Reported Figures | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UNAUDITED FIGURES | ||||||||||||||||||||
| 1Q14 | D% yoy | 2Q14 | h% yoy | 3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | D% yoy | FY15 | D% yoy | |
| KPI's | ||||||||||||||||||||
| Total number of lines ('000) (1) | 30,996 | -2.7% | 30,660 | -3.3% | 30,374 | -3.7% | 30,350 | -2.8% | 30,350 | -2.8% | 30,140 | -2.8% | 30,075 | -1.9% | 30,023 | -1.2% | 30,007 | -1.1% | 30,007 | -1.1% |
| Churn Rate % | 6.1% | -1.0pp | 5.9% | -1.4pp | 6.3% | -2.3pp | 5.9% | -1.4pp | 24.2% | -6.2pp | 6.4% | 0.3pp | 5.5% | -0.4pp | 5.8% | -0.5pp | 5.7% | -0.1pp | 23.4% | -0.7pp |
| Total User Broadband (mln of users) | 8.7 | 26.6% | 9.2 | 27.7% | 9.6 | 19.6% | 10.1 | 19.3% | 10.1 | 19.3% | 10.5 | 20.8% | 10.8 | 17.5% | 11.2 | 16.9% | 11.5 | 14.3% | 11.5 | 14.3% |
| Total User LTE (mln of users) | 0.4 | - | 0.6 | - | 0.8 | - | 1.3 | - | 1.3 | - | 1.8 | - | 2.7 | - | 3.4 | - | 4.4 | - | 4.4 | - |
| Volumes of traffic (mln of minutes) (2) | 14,964 | 7.7% | 15,595 | 10.2% | 15,542 | 8.2% | 16,556 | 9.5% | 62,658 | 8.9% | 16,155 | 8.0% | 16,630 | 6.6% | 16,339 | 5.1% | 16,998 | 2.7% | 66,122 | 5.5% |
| o/w Outgoing traffic volumes (mln of minutes) (3) | 10,355 | 1.8% | 10,635 | 5.0% | 10,509 | 3.9% | 11,181 | 6.1% | 42,680 | 4.2% | 10,821 | 4.5% | 10,983 | 3.3% | 10,711 | 1.9% | 11,096 | -0.8% | 43,611 | 2.2% |
| o/w Incoming traffic volumes (mln of minutes) | 4,610 | 24.1% | 4,960 | 23.3% | 5,032 | 18.4% | 5,376 | 17.4% | 19,978 | 20.6% | 5,335 | 15.7% | 5,647 | 13.9% | 5,627 | 11.8% | 5,902 | 9.8% | 22,512 | 12.7% |
| Usage Voce (min/line/month)(4) | 189 | 13.5% | 200 | 15.8% | 202 | 14.4% | 218 | 15.2% | 202 | 14.7% | 214 | 13.0% | 223 | 11.5% | 220 | 8.9% | 232 | 6.2% | 222 | 9.8% |
| Usage Dati (GB/users/month) | 1.2 | -7.3% | 1.2 | 0.3% | 1.3 | 26.1% | 1.4 | 24.5% | 1.3 | 10.8% | 1.3 | 14.3% | 1.4 | 15.1% | 1.6 | 18.3% | 1.6 | 15.9% | 1.5 | 15.9% |
| ARPU(4) | 11.5 | -12.6% | 11.9 | -10.6% | 12.5 | -3.0% | 12.7 | -2.2% | 12.1 | -7.2% | 11.3 | -1.3% | 11.9 | 0.2% | 12.5 | -0.2% | 12.8 | 0.8% | 12.1 | -0.1% |
| REVENUES (€ mln), Reported figures | 1Q14 | D% yoy | 2Q14 | h% yoy | 3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | D% yoy | FY15 | D% yoy |
| TOTAL | 1,175 | -14.4% | 1,264 | -10.0% | 1,284 | -5.6% | 1,368 | -5.1% | 5,091 | -8.7% | 1,151 | -2.0% | 1,236 | -2.2% | 1,303 | 1.5% | 1,378 | 0.7% | 5,068 | -0.5% |
| SERVICES | 1,099 | -14.9% | 1,138 | -13.3% | 1,189 | -7.1% | 1,183 | -5.7% | 4,608 | -10.3% | 1,053 | -4.2% | 1,109 | -2.5% | 1,170 | -1.5% | 1,184 | 0.1% | 4,517 | -2.0% |
| Traditional Services | 713 | -24.1% | 726 | -21.9% | 727 | -16.7% | 695 | -16.1% | 2,861 | -19.9% | 621 | -12.9% | 622 | -14.3% | 639 | -12.1% | 621 | -10.6% | 2,503 | -12.5% |
| o/w Outgoing voice (5) | 530 | -24.9% | 531 | -23.5% | 536 | -18.6% | 501 | -18.3% | 2,098 | -21.5% | 463 | -12.6% | 455 | -14.3% | 461 | -14.0% | 432 | -13.8% | 1,810 | -13.7% |
| o/w Incoming voice | 52 | -17.7% | 56 | -16.6% | 57 | 18.2% | 59 | 15.6% | 224 | -2.4% | 58 | 12.3% | 62 | 9.9% | 65 | 14.4% | 69 | 16.2% | 254 | 13.3% |
| o/w Messaging | 132 | -23.3% | 139 | -17.4% | 134 | -19.6% | 135 | -18.2% | 540 | -19.7% | 100 | -24.2% | 106 | -24.0% | 113 | -15.6% | 120 | -10.6% | 439 | -18.6% |
| Innovative Services | 328 | 9.9% | 342 | 8.4% | 390 | 16.6% | 404 | 13.1% | 1,464 | 12.1% | 375 | 14.4% | 416 | 21.8% | 453 | 16.0% | 484 | 19.9% | 1,728 | 18.1% |
| o/w Browsing | 264 | 12.9% | 281 | 11.5% | 301 | 11.7% | 326 | 10.9% | 1,171 | 11.7% | 306 | 16.0% | 339 | 20.7% | 372 | 23.8% | 392 | 20.5% | 1,409 | 20.3% |
| o/w Internet Content | 64 | -1.1% | 61 | -3.9% | 90 | 36.7% | 78 | 22.9% | 293 | 13.8% | 69 | 8.1% | 77 | 27.3% | 80 | -10.2% | 92 | 17.4% | 319 | 9.0% |
| Wholesale Services | 58 | 8.7% | 69 | 5.5% | 72 | -0.5% | 83 | 23.0% | 283 | 9.1% | 57 | -1.6% | 71 | 2.1% | 79 | 10.0% | 78 | -6.2% | 286 | 0.9% |
| Handsets | 76 | -5.7% | 126 | 35.1% | 95 | 18.8% | 185 | -1.2% | 483 | 9.3% | 98 | 29.0% | 127 | 0.1% | 133 | 39.3% | 194 | 4.8% | 551 | 14.1% |
| (2) Incoming+Outgoing Mobile Retail + Wholesale excluding Visitors (3) Roaming volumes not included |
||||||||||||||||||||
| (4) Net of visitors | ||||||||||||||||||||
| (5) Outgoing voice revenues include roaming revenues | ||||||||||||||||||||
| TIM Brasil Results - Reported Figures | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1Q14 | Δ% yoy | 2Q14 | Δ% yoy | 3Q14 | Δ% yoy | 4Q14 | Δ% yoy | FY14 | Δ% yoy | 1Q15 | Δ% yoy | 2Q15 | Δ% yoy | 3Q15 | Δ% yoy | 4Q15 | Δ% yoy | FY15 | Δ% yoy | |
| KPI's - Mobile only | ||||||||||||||||||||
| Estimated Total Penetration (%) (1) | 135.3% | 136.1% | 137.1% | 138.0% | 138.0% | 139.0% | 138.2% | 134.8% | 125.7% | 125.7% | ||||||||||
| (1) Market Share on total lines(%) |
27.0% | 0.0pp | 26.9% | -0.3pp | 26.9% | -0.3pp | 27.0% | -0.1pp | 27.0% | -0.1pp | 26.7% | 26.4% | -0.5pp | 26.3% | 25.7% | -1.3pp | 25.7% | -1.3pp | ||
| Total Lines ('000) (1) (2) | 73,917 | 3.8% | 74,203 | 2.8% | 74,877 | 2.7% | 75,721 | 3.1% | 75,721 | 3.1% | 75,749 | +2.5% | 74,600 | +0.5% | 72,573 | -3.1% | 66,234 | -12.5% | 66,234 | -12.5% |
| TOTAL ARPU (3) | 18.0 | -2.7% | 17.3 | -4.5% | 17,4 | -6.3% | 18.0 | -6.3% | 17.7 | -4.8% | 16.7 | -7.2% | 16.1 | -7.2% | 16.4 | -5.9% | 17.6 | -1.8% | 16.7 | -5.6% |
| TOTAL MOU net of visitors | 140 | -3.0% | 137 | -6.9% | 136 | -9.5% | 130 | -12.5% | 136 | -8.1% | 120 | -14.0% | 119 | -13.6% | 119 | -12.6% | 120 | -7.6% | 120 | -12.0% |
| MAIN RESULTS (IAS/IFRS, R\$ mln) | 1Q14 | Δ% yoy | 2Q14 | Δ% yoy | 3Q14 | Δ% yoy | 4Q14 | Δ% yoy | FY14 | Δ% yoy | 1Q15 | Δ% yoy | 2Q15 | Δ% yoy | 3Q15 | Δ% yoy | 4Q15 | Δ% yoy | FY15 | Δ% yoy |
| REVENUES Reported | 4,702 | -0.2% | 4,775 | -3.4% | 4,853 | -4.5% | 5,168 | -0.3% | 19,498 | -2.1% | 4,547 | -3.3% | 4,353 | -8.8% | 4,117 | -15.2% | 4,122 | -20.2% | 17,139 | -12.1% |
| of which services | 4,099 | +0.3% | 3,985 | -2.0% | 4,045 | -3.9% | 4,196 | -3.4% | 16,325 | -2.3% | 3,940 | -3.9% | 3,784 | -5.0% | 3,784 | -6.5% | 3,876 | -7.6% | 15,384 | -5.8% |
| of which handsets | 603 | -3.4% | 790 | -10.1% | 808 | -7.8% | 972 | +15.6% | 3,173 | -1.5% | 607 | +0.7% | 569 | -28.0% | 333 | -58.8% | 246 | -74.7% | 1,755 | -44.7% |
| EBITDA Reported | 1,316 | +7.8% | 1,329 | +8.0% | 1,330 | +6.5% | 1,566 | +4.6% | 5,541 | +6.6% | 1,337 | +1.6% | 1,260 | -5.2% | 1,285 | -3.4% | 1,476 | -5.7% | 5,358 | -3.3% |
| EBITDA margin | 28.0% | 2,1pp | 27.8% | 2.9pp | 27.4% | 2.8pp | 30.3% | 1.4pp | 28.4% | 2.3pp | 29.4% | 1.4pp | 28.9% | 1.1pp | 31.2% | 3.8pp | 35.8% | 5.5pp | 31.3% | 2.9pp |
| Capex Reported | 613 | +30.4% | 1,044 | -7.0% | 960 | -18.4% | 4,237 | +284.0% | 6,854 | +77.1% | 924 | +50.7% | 1,184 | +13.4% | 1,168 | +21.7% | 1,488 | -64.9% | 4,764 | -30.5% |
| % on revenues | 13.0% | 3pp | 21.9% | -0.8pp | 19.8% | -3.3pp | 82.0% | 60.7pp | 35.2% | 15.8pp | 20.3% | 7.3pp | 27.2% | 5.3pp | 28.4% | 8.6pp | 36.1% | -45.9pp | 27.8% | -7.4pp |
| 1Q14 | Δ% yoy | 1H14 | Δ% yoy | 9M14 | Δ% yoy | FY14 | Δ% yoy | FY14 | Δ% yoy | 1Q15 | Δ% yoy | 1H15 | Δ% yoy | 9M15 | Δ% yoy | FY15 | Δ% yoy | FY15 | Δ% yoy | |
| Exchange rate AVG (R\$ vs. euro) | 3.23981 | 3.14956 | 3.10365 | 3.12280 | 3.12280 | 3.22251 | 3.31144 | 3.52233 | 3.69727 | 3.69727 | ||||||||||
| (1) Source ANATEL; only 3Q'15 figures preliminary TIM Brasil estimates. (2) Includes company lines; the data of the periods under comparison have been appropriately restated. |
(3) Gross of visitors
| UNAUDITED FIGURES | ||||||||
|---|---|---|---|---|---|---|---|---|
| 4Q'14 | 4Q'15 | Δ% yoy reported |
Δ% yoy organic |
|||||
| Reported Figures (a) | Non Organic elements (b) | Organic figures (c=a+b) |
Reported figures (d) | (d/a-1) | (d/c-1) | |||
| € mln | Change in consolid. area |
Exchange rate impact | ||||||
| REVENUES | REVENUES | |||||||
| Domestic | 3,967 | 12 | 3,979 | Domestic | 3,874 | (2.3) | (2.6) | |
| o/w Wireline Domestic | 2,773 | 12 | 2,785 | o/w Wireline Domestic | 2,664 | (3.9) | (4.3) | |
| o/w Mobile Domestic | 1,368 | 1,368 | o/w Mobile Domestic | 1,378 | 0.7 | 0.7 | ||
| Brasile | 1,627 | (421) | 1,206 | Brasile | 940 | (42.2) | (20.2) | |
| TI Media | 20 | 20 | TI Media | 20 | 0.0 | 0.0 | ||
| Other Activities & Eliminations | (13) | (13) | Other Activities & Eliminations | 9 | - | |||
| TI Group | 5,601 | (409) | 5,192 | TI Group | 4,843 | (13.5) | (6.7) | |
| EBITDA | EBITDA | |||||||
| Domestic | 1,702 | -7 | 4 | 1,699 | Domestic | 1,042 | (38.8) | (38.7) |
| Brasile | 493 | 0 | (123) | 370 | Brasile | 347 | (29.6) | (5.7) |
| TI Media | 6 | 7 | 0 | 13 | TI Media | 16 | 166.7 | 23.1 |
| Other Activities & Eliminations | (3) | (3) | Other Activities & Eliminations | (17) | - | |||
| TI Group | 2,198 | (119) | 2,079 | TI Group | 1,388 | (36.9) | (33.2) | |
| EBITDA Margin | EBITDA Margin | |||||||
| Domestic | 42.9% | 42.7% | Domestic | 26.9% | -16 pp | -15.8 pp | ||
| Brasile | 30.3% | 30.3% | Brasile | 36.9% | 6.6 pp | 5.5pp | ||
| TI Media | 30.0% | 65.0% | TI Media | 80.0% | 50 pp | 15 pp | ||
| TI Group | 39.2% | 40.0% | TI Group | 28.7% | -10.5 pp | -11.3 pp |
| 1Q14 13,027 8,761 30,996 |
D% yoy -5.4% -1.3% |
2Q14 12,828 |
D% yoy -5.4% |
3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | UNAUDITED FIGURES D% yoy |
FY15 | D% yoy |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12,656 | -5.4% | 12,480 | -5.5% | 12,480 | -5.5% | 12,283 | -5.7% | 12,080 | -5.8% | 11,907 | -5.9% | 11,742 | -5.9% | 11,742 | -5.9% | ||||
| 8,757 | -0.4% | 8,743 | 0.1% | 8,750 | 0.1% | 8,750 | 0.1% | 8,784 | 0.3% | 8,821 | 0.7% | 8,839 | 1.1% | 8,890 | 1.6% | 8,890 | 1.6% | ||
| -2.7% | 30,660 | -3.3% | 30,374 | -3.7% | 30,350 | -2.8% | 30,350 | -2.8% | 30,140 | -2.8% | 30,075 | -1.9% | 30,023 | -1.2% | 30,007 | -1.1% | 30,007 | -1.1% | |
| 1Q14 | D% yoy | 2Q14 | D% yoy | 3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | D% yoy | FY15 | D% yoy |
| 3,728 | -8.3% | 3,803 | -8.2% | 3,805 | -5.0% | 3,967 | -5.0% | 15,303 | -6.6% | 3,631 | -2.6% | 3,744 | -1.6% | 3,752 | -1.4% | 3,874 | -2.3% | 15,001 | -2.0% |
| 3,554 | -8.8% | 3,567 | -8.9% | 3,594 | -6.2% | 3,619 | -4.4% | 14,334 | -7.1% | 3,435 | -3.3% | 3,505 | -1.7% | 3,539 | -1.5% | 3,578 | -1.1% | 14,058 | -1.9% |
| 174 | 1.9% | 236 | 3.9% | 211 | 21.6% | 348 | -10.6% | 969 | 0.9% | 196 | 12.3% | 239 | 1.3% | 213 | 0.7% | 296 | -15.0% | 943 | -2.7% |
| 2,771 | -6.9% | 2,737 | -8.3% | 2,718 | -6.2% | 2,773 | -5.5% | 10,999 | -6.7% | 2,657 | -4.1% | 2,688 | -1.8% | 2,645 | -2.7% | 2,664 | -3.9% | 10,654 | -3.1% |
| 2,715 | -7.4% | 2,664 | -8.6% | 2,639 | -7.2% | 2,655 | -5.3% | 10,672 | -7.1% | 2,595 | -4.4% | 2,614 | -1.9% | 2,592 | -1.8% | 2,572 | -3.1% | 10,372 | -2.8% |
| -13.8% | |||||||||||||||||||
| 1,175 | -14.4% | 1,264 | -10.0% | 1,284 | -5.6% | 1,368 | -5.1% | 5,091 | -8.7% | 1,151 | -2.0% | 1,236 | -2.2% | 1,303 | 1.5% | 1,378 | 0.7% | 5,068 | -0.5% |
| -2.0% | |||||||||||||||||||
| 76 | -5.7% | 126 | 35.1% | 95 | 18.9% | 185 | -1.2% | 483 | 9.3% | 98 | 29.0% | 127 | 0.1% | 133 | 39.3% | 194 | 4.8% | 551 | 14.1% |
| -20.4% | |||||||||||||||||||
| 40.1% | |||||||||||||||||||
| -0.8% | |||||||||||||||||||
| 56 1,099 1,792 48.1% 493 13.2% 53,302 |
23.7% -14.9% -8.2% -14.9% -1.1% |
73 1,138 1,709 44.9% 684 18.0% 53,224 |
1.9% -13.3% -7.5% -10.9% -0.9% |
79 1,189 1,795 47.2% 615 16.2% 53,249 |
47.6% -7.1% -11.6% -9.3% -0.7% |
118 1,183 1,702 42.9% 991 25.0% 53,076 |
-10.6% -5.7% -10.9% -1.5% -0.6% |
327 4,608 6,998 45.7% 2,783 18.2% 53,076 |
7.8% -10.3% -9.6% -8.2% -0.6% |
62 1,053 1,610 44.3% 676 18.6% 52,965 |
9.1% -4.2% -10.2% 37.1% -0.6% |
74 1,109 1,236 33.0% 830 22.2% 52,825 |
1.4% -2.5% -27.7% 21.3% -0.7% |
53 1,170 1,679 44.7% 791 21.1% 52,726 |
-32.5% -1.5% -6.5% 28.6% -1.0% |
92 1,184 1,042 26.9% 1,603 41.4% 52,644 |
-21.7% 0.1% -38.8% 61.8% -0.8% |
282 4,517 5,567 37.1% 3,900 26.0% 52,644 |
| 1Q14 | D% yoy | 2Q14 | D% yoy | 3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | D% yoy | FY15 | D% yoy |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 13,027 | -5.4% | 12,828 | -5.4% | 12,656 | -5.4% | 12,480 | -5.5% | 12,480 | -5.5% | 12,283 | -5.7% | 12,080 | -5.8% | 11,907 | -5.9% | 11,742 | -5.9% | 11,742 | -5.9% |
| 7,211 | -0.4% | 7,258 | 0.3% | 7,167 | 0.0% | 7,224 | 0.8% | 7,224 | 0.8% | 7,297 | 1.2% | 7,375 | 1.6% | 7,392 | 3.1% | 7,467 | 3.4% | 7,467 | 3.4% |
| 5,394 | 1.5% | 5,461 | 2.1% | 5,363 | 0.7% | 5,404 | 0.9% | 5,404 | 0.9% | 5,460 | 1.2% | 5,511 | 0.9% | 5,517 | 2.9% | 5,573 | 3.1% | 5,573 | 3.1% |
| 28 | -14.3% | 27 | -13.1% | 25 | -17.3% | 24 | -14.7% | 24 | -14.7% | 26 | -6.5% | 27 | 1.4% | 29 | 16.7% | 28 | 17.4% | 28 | 17.4% |
| 660 | -14.4% | 634 | -14.3% | 609 | -13.5% | 588 | -12.4% | 588 | -12.4% | 565 | -14.4% | 547 | -13.7% | 523 | -14.1% | 497 | -15.4% | 497 | -15.4% |
| 1,125 | 0.3% | 1,128 | 1.3% | 1,156 | 4.8% | 1,185 | 6.4% | 1,185 | 6.4% | 1,207 | 7.3% | 1,213 | 7.5% | 1,218 | 5.4% | 1,230 | 3.8% | 1,230 | 3.8% |
| 4 | - | 8 | - | 14 | - | 24 | - | 24 | - | 39 | - | 76 | - | 105 | - | 139 | - | 139 | - |
| 6,933 | -0.7% | 6,939 | 0.1% | 6,932 | 0.6% | 6,921 | 0.1% | 6,921 | 0.1% | 6,945 | 0.2% | 6,971 | 0.5% | 6,984 | 0.7% | 7,023 | 1.5% | 7,023 | 1.5% |
| 1,544 | -0.7% | 1,545 | 0.7% | 1,552 | 1.5% | 1,551 | 1.0% | 1,551 | 1.0% | 1,544 | 0.0% | 1,522 | -1.5% | 1,505 | -3.1% | 1,488 | -4.1% | 1,488 | -4.1% |
| 5,389 | -0.8% | 5,393 | -0.1% | 5,379 | 0.3% | 5,370 | -0.2% | 5,370 | -0.2% | 5,401 | 0.2% | 5,450 | 1.0% | 5,479 | 1.8% | 5,535 | 3.1% | 5,535 | 3.1% |
| 45 | - | 103 | - | 151 | - | 231 | - | 231 | - | 290 | - | 374 | - | 435 | - | 538 | - | 538 | - |
| 91% | 1.5pp | 91% | 1.6pp | 91% | 1.7pp | 92% | 1.7pp | 92% | 1.7pp | 92% | 1.8pp | 93% | 1.9pp | 93% | 1.9pp | 94% | 1.9pp | 94% | 1.9pp |
| 1,828 | -3.4% | 1,819 | -2.3% | 1,811 | -1.6% | 1,829 | 0.2% | 1,829 | 0.2% | 1,839 | 0.6% | 1,850 | 1.7% | 1,855 | 2.4% | 1,867 | 2.1% | 1,867 | 2.1% |
| 19.2 | 1.9% | 19.6 | 2.5% | 20.0 | 4.1% | 20.2 | 5.2% | 19.8 | 3.4% | 20.4 | 6.0% | 20.9 | 6.7% | 20.7 | 3.7% | 21.2 | 4.9% | 20.8 | 5.3% |
| 1Q14 | D% yoy | 2Q14 | D% yoy | 3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | D% yoy | FY15 | D% yoy |
| 2,771 | -6.9% | 2,737 | -8.3% | 2,718 | -6.2% | 2,773 | -5.5% | 10,999 | -6.7% | 2,657 | -4.1% | 2,688 | -1.8% | 2,645 | -2.7% | 2,664 | -3.9% | 10,654 | -3.1% |
| 2,715 | -7.4% | 2,664 | -8.6% | 2,639 | -7.2% | 2,655 | -5.3% | 10,672 | -7.1% | 2,595 | -4.4% | 2,614 | -1.9% | 2,592 | -1.8% | 2,572 | -3.1% | 10,372 | -2.8% |
| 56 | 23.7% | 73 | 1.9% | 79 | 47.8% | 118 | -10.6% | 327 | 7.8% | 62 | 9.1% | 74 | 1.4% | 53 | -32.5% | 92 | -21.7% | 282 | -13.8% |
| 1,128 | -10.9% | 1,100 | -12.5% | 1,062 | -10.2% | 1,083 | -8.6% | 4,373 | -10.6% | 1,045 | -7.4% | 1,024 | -6.9% | 984 | -7.4% | 955 | -11.8% | 4,008 | -8.3% |
| 377 | -21.7% | 366 | -21.4% | 342 | -16.1% | 375 | -8.9% | 1,460 | -17.3% | 353 | -6.3% | 359 | -1.9% | 348 | 1.6% | 339 | -9.5% | 1,399 | -4.1% |
| 665 | -4.9% | 646 | -8.5% | 631 | -9.3% | 620 | -9.0% | 2,562 | -7.9% | 612 | -8.0% | 586 | -9.3% | 562 | -10.9% | 539 | -13.0% | 2,299 | -10.3% |
| 32 | -4.0% | 33 | 2.0% | 34 | 5.3% | 33 | -5.4% | 133 | -0.6% | 30 | -6.7% | 29 | -12.9% | 28 | -18.0% | 27 | -17.1% | 115 | -13.7% |
| 53 | 5.6% | 54 | 3.7% | 55 | 15.2% | 55 | -3.2% | 218 | 4.9% | 49 | -7.8% | 50 | -8.2% | 46 | -16.4% | 49 | -10.2% | 195 | -10.7% |
| 405 | -0.1% | 412 | 1.3% | 420 | 3.7% | 423 | 4.6% | 1,659 | 2.4% | 426 | 5.3% | 438 | 6.4% | 436 | 3.9% | 445 | 5.3% | 1,746 | 5.2% |
| 398 | 0.2% | 406 | 1.5% | 413 | 3.9% | 416 | 4.6% | 1,633 | 2.6% | 420 | 5.4% | 432 | 6.6% | 429 | 3.8% | 440 | 5.7% | 1,721 | 5.4% |
| 5 | -8.1% | 5 | -4.3% | 5 | -1.9% | 6 | 9.8% | 22 | -1.3% | 6 | 5.9% | 5 | -5.3% | 6 | 13.4% | 5 | -17.1% | 22 | -1.3% |
| 1 | -36.4% | 1 | -34.3% | 1 | -29.9% | 1 | -25.2% | 4 | -31.9% | 1 | -21.2% | 1 | -19.7% | 1 | -19.3% | 1 | -21.3% | 3 | -20.4% |
| 314 | 0.0% | 323 | -2.0% | 330 | 3.2% | 383 | -3.5% | 1,350 | -0.7% | 314 | -0.3% | 344 | 6.3% | 310 | -6.1% | 366 | -4.3% | 1,333 | -1.2% |
| 170 | 4.6% | 178 | -1.0% | 187 | 15.3% | 226 | -2.0% | 761 | 3.5% | 176 | 3.7% | 188 | 5.5% | 177 | -5.2% | 216 | -4.1% | 758 | -0.4% |
| 102 | -4.4% | 100 | -1.6% | 99 | -8.4% | 98 | -6.1% | 399 | -5.1% | 95 | -6.9% | 97 | -2.7% | 89 | -9.7% | 96 | -2.5% | 377 | -5.4% |
| 42 | -6.1% | 45 | -6.3% | 44 | -11.5% | 59 | -4.3% | 190 | -6.9% | 42 | 0.0% | 59 | 29.7% | 43 | -1.8% | 54 | -8.2% | 198 | 4.1% |
| 606 | -13.5% | 586 | -10.2% | 583 | -9.2% | 540 | -14.7% | 2,316 | -11.9% | 560 | -7.7% | 549 | -6.4% | 552 | -5.4% | 547 | 1.2% | 2,207 | -4.7% |
| 227 | 11.5% | 228 | -3.1% | 230 | -11.7% | 258 | 5.0% | 943 | -0.2% | 231 | 1.6% | 242 | 6.0% | 255 | 11.0% | 258 | 0.3% | 986 | 4.6% |
| 90 | 88 | -15.2% | 93 | 87 | 109 | 374 | |||||||||||||
| Domestic Wireline Results - Reported Figures | UNAUDITED FIGURES |
| Domestic Mobile Results - Reported Figures | ||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UNAUDITED FIGURES | ||||||||||||||||||||
| 1Q14 | D% yoy | 2Q14 | D% yoy | 3Q14 | D% yoy | 4Q14 | D% yoy | FY14 | D% yoy | 1Q15 | D% yoy | 2Q15 | D% yoy | 3Q15 | D% yoy | 4Q15 | D% yoy | FY15 | D% yoy | |
| KPI's | ||||||||||||||||||||
| Total number of lines ('000) (1) | 30,996 | -2.7% | 30,660 | -3.3% | 30,374 | -3.7% | 30,350 | -2.8% | 30,350 | -2.8% | 30,140 | -2.8% | 30,075 | -1.9% | 30,023 | -1.2% | 30,007 | -1.1% | 30,007 | -1.1% |
| Churn Rate % | 6.1% | -1.0pp | 5.9% | -1.4pp | 6.3% | -2.3pp | 5.9% | -1.4pp | 24.2% | -6.2pp | 6.4% | 0.3pp | 5.5% | -0.4pp | 5.8% | -0.5pp | 5.7% | -0.1pp | 23.4% | -0.7pp |
| Total User Broadband (mln of users) | 8.7 | 26.6% | 9.2 | 27.7% | 9.6 | 19.6% | 10.1 | 19.3% | 10.1 | 19.3% | 10.5 | 20.8% | 10.8 | 17.5% | 11.2 | 16.9% | 11.5 | 14.3% | 11.5 | 14.3% |
| Total User LTE (mln of users) | 0.4 | - | 0.6 | - | 0.8 | - | 1.3 | - | 1.3 | - | 1.8 | - | 2.7 | - | 3.4 | - | 4.4 | - | 4.4 | - |
| Volumes of traffic (mln of minutes) (2) | 14,964 | 7.7% | 15,595 | 10.2% | 15,542 | 8.2% | 16,556 | 9.5% | 62,658 | 8.9% | 16,155 | 8.0% | 16,630 | 6.6% | 16,339 | 5.1% | 16,630 | 0.4% | 66,122 | 5.5% |
| o/w Outgoing traffic volumes (mln of minutes) (3) | 10,355 | 1.8% | 10,635 | 5.0% | 10,509 | 3.9% | 11,181 | 6.1% | 42,680 | 4.2% | 10,821 | 4.5% | 10,983 | 3.3% | 10,711 | 1.9% | 10,983 | -1.8% | 43,611 | 2.2% |
| o/w Incoming traffic volumes (mln of minutes) | 4,610 | 24.1% | 4,960 | 23.3% | 5,032 | 18.4% | 5,376 | 17.4% | 19,978 | 20.6% | 5,335 | 15.7% | 5,647 | 13.9% | 5,627 | 11.8% | 5,647 | 5.1% | 22,512 | 12.7% |
| Usage Voce (min/line/month)(4) | 189 | 13.5% | 200 | 15.8% | 202 | 14.4% | 218 | 15.2% | 202 | 14.7% | 214 | 13.0% | 223 | 11.5% | 220 | 8.9% | 223 | 2.3% | 222 | 9.8% |
| Usage Dati (GB/users/month) | 1.2 | -7.3% | 1.2 | 0.3% | 1.3 | 26.1% | 1.4 | 24.5% | 1.3 | 10.8% | 1.3 | 14.3% | 1.4 | 15.1% | 1.6 | 18.3% | 1.6 | 15.9% | 1.5 | 15.9% |
| ARPU(4) | 11.5 | -12.6% | 11.9 | -10.6% | 12.5 | -3.0% | 12.7 | -2.2% | 12.1 | -7.2% | 11.3 | -1.3% | 11.9 | 0.2% | 12.5 | -0.2% | 12.8 | 0.8% | 12.1 | -0.1% |
| REVENUES (€ mln), Reported figures | 1Q14 | 2Q14 | 3Q14 | 4Q14 | FY14 | 1Q15 | 2Q15 | 3Q15 | 4Q15 | FY15 | ||||||||||
| TOTAL | 1,175 | D% yoy -14.4% |
1,264 | D% yoy -10.0% |
1,284 | D% yoy -5.6% |
1,368 | D% yoy -5.1% |
5,091 | D% yoy -8.7% |
1,151 | D% yoy -2.0% |
1,236 | D% yoy -2.2% |
1,303 | D% yoy 1.5% |
1,378 | D% yoy 0.7% |
5,068 | D% yoy -0.5% |
| Service Revenues | 1,099 | -14.9% | 1,138 | -13.3% | 1,189 | -7.1% | 1,183 | -5.7% | 4,608 | -10.3% | 1,053 | -4.2% | 1,109 | -2.5% | 1,170 | -1.5% | 1,184 | 0.1% | 4,517 | -2.0% |
| o/w Business Generated | 989 | -15.8% | 1,012 | -14.1% | 1,060 | -8.6% | 1,040 | -8.4% | 4,101 | -11.8% | 938 | -5.2% | 977 | -3.5% | 1,026 | -3.2% | 1,037 | -0.3% | 3,978 | -3.0% |
| o/w Outgoing voice (5) | 530 | -24.9% | 531 | -23.5% | 536 | -18.5% | 501 | -18.3% | 2,098 | -21.5% | 463 | -12.6% | 455 | -14.3% | 461 | -14.0% | 432 | -13.8% | 1,810 | -13.7% |
| o/w VAS (6) | ||||||||||||||||||||
| o/w messaging | 460 132 |
-2.3% -23.3% |
481 139 |
-0.6% -17.4% |
524 134 |
4.6% -19.6% |
539 135 |
3.2% -18.2% |
2,003 540 |
1.3% -19.7% |
475 100 |
3.4% -24.2% |
522 106 |
8.5% -24.0% |
566 113 |
7.9% -15.6% |
605 120 |
12.2% -10.6% |
2,167 439 |
8.2% -18.6% |
| o/w interactive | 328 | 9.9% | 342 | 8.4% | 390 | 16.5% | 404 | 13.1% | 1,464 | 12.1% | 375 | 14.4% | 416 | 21.8% | 453 | 16.0% | 484 | 19.9% | 1,728 | 18.1% |
| o/w Browsing | 264 | 12.9% | 281 | 11.5% | 301 | 11.8% | 326 | 10.9% | 1,171 | 11.7% | 306 | 16.0% | 339 | 20.7% | 372 | 23.8% | 392 | 20.5% | 1,409 | 20.3% |
| o/w Internet Content | 64 | -1.1% | 61 | -3.9% | 90 | 35.7% | 78 | 22.9% | 293 | 13.8% | 69 | 8.1% | 77 | 27.3% | 80 | -10.2% | 92 | 17.4% | 319 | 9.0% |
| o/w Business Received | 110 | -5.5% | 125 | -5.6% | 129 | 7.3% | 143 | 19.8% | 507 | 3.7% | 115 | 5.0% | 132 | 5.6% | 144 | 12.0% | 147 | 3.1% | 539 | 6.4% |
| o/w Incoming voice | 52 | -17.7% | 56 | -16.6% | 57 | 18.2% | 59 | 15.6% | 224 | -2.4% | 58 | 12.3% | 62 | 9.9% | 65 | 14.4% | 69 | 16.2% | 254 | 13.3% |
| o/w Visitors and others | 58 | 8.7% | 69 | 5.6% | 72 | 0.0% | 83 | 22.9% | 283 | 9.1% | 57 | -1.6% | 71 | 2.1% | 79 | 10.0% | 78 | -6.2% | 286 | 0.9% |
| Handsets | 76 | -5.7% | 126 | 35.1% | 95 | 18.9% | 185 | -1.2% | 483 | 9.3% | 98 | 29.0% | 127 | 0.1% | 133 | 39.3% | 194 | 4.8% | 551 | 14.1% |
| VAS on Service revenues (%) | 41.8% | 5.4pp | 42.3% | 5.4pp | 44.1% | 4.9pp | 45.5% | 3.9pp | 43.5% | 5.0pp | 45.1% | 3.3pp | 47.1% | 4.8pp | 48.3% | 4.2pp | 51.1% | 5.5pp | 48.0% | 4.5pp |
| (2) Incoming+Outgoing Mobile Retail + Wholesale excluding Visitors | ||||||||||||||||||||
| (3) Roaming volumes not included | ||||||||||||||||||||
| (4) Net of visitors | ||||||||||||||||||||
| (5) Outgoing voice revenues include roaming revenues | ||||||||||||||||||||
| (6) Includes other wholesale revenues |