TECHNOLOGY ONE LIMITED — AGM Information 2004

Nov 4, 2004

www.TechnologyOneCorp.Com

Annual General Meeting

By Technology One

Business Software Solutions

anne for bitellischer

Britannica (1989)

November 2002

Adrian Di Marco MACCHING CHAMP

ACHICE

· 2004 Results Highlight

• Review of Operations
• Company Themes
• Outlook

Business Software Solutions

2004 ETI MAGTA RASUIR 10 116 116

• E. Record Revenue of \$50.6m, up 7%
• Record Profit Before Tax of \$13.11m, up 30%
• Tight control over costs was a key factor in our results
• Profit After Tax of \$9.48m, up 35%
• Over provisioning of tax in prior year
• R&D tax concession

Eustanos Stolitano Sandaras

2002 EN SERIES TONG B

Business Sout_me Softmas

• Record R&D expenditure, up 3%
• R&D of \$9.5m, representing 19% of revenue
• R&D fully expensed as incurred
• Dividend of 2.85cs fully franked, up 14%
• Yield of 4.6% fully franked, based on a share price of 62 cents

2004 EULYGER GSURS FRIDDEN

Year

Busines solitare subbors

2004 FULLY SERIKS UTS HORIDAY

• Adjusted ROE of 52%
• Unadjusted ROE of 28%
• Strong Operating Cash Flow of \$12.3m compared to NPAT of \$9.5m
• Debt/Equity of 3%

Business Solities: Solutions

• 70 new customers added

2004 THINGS RESURS FIGHTS

• · Initial licence fee revenue up 30%
• Licence fees to new customers up 22%
• Licence fees to existing customers up 51% $\blacksquare$
• Finance One suite strongest performer
• 22% increase in revenue over the previous year
• Involved in almost all deals

Bushins Software Suphinis

www.TechnologyOneCorp.Com

Review of Operations for 2004

By Technology One

Business Software Solutions

Richley Down Chief Operating Officer

anne for bitellischer

Barrista e a contro de la p

2008104Stentite:112Xehteveren

• Company Wide Achievements
• Regional Achievements

Business Solities: Solutions

• Product Division Achievements
• Project Services Achievements

Company Wide Henichts

Ettebrack Stortback

• Record revenue and profits in all regions
• 70 new clients including nine Proclaim One sales and 16 international sales (vs 47 sales last year)
• Connected Intelligence series moved into Alpha and Beta testing for Finance One
• All other products continued strong development

Naw Contracts by Sector

• Local Government
• Adelaide City Council
• Baw Baw Shire Council
• Burdekin Shire Council
• Campbelltown City Council
• City of Sydney
• Ku-ring-gai Council
• Local Government Association of Old
• Warwick Shire Council
• Launceston City Council
• Hastings District Council (NZ)
• E Hutt City Council (NZ)

ENSTRES SOUTHERN DURING

• Porirua City Council (NZ)
• South Taranaki District Council (NZ)

New Contracts by Sector

• · Retail
• New business sold:
  • Timberland
  • Le Cornu

Business Softbare Solutions

• Purchasing/Supply Chain component of Retail One sold to over 45 Finance One customers

New Contracts by Sector

• State and Federal Government
• ACT Revenue

Business Sout_me Softmas

• Australian Broadcasting Authority
• Australian Maritime Safety
• Australian National Training Authority
• Department of the Senate
• Melbourne Water Corporation
• National Native Title Tribunal
• Qld Competition Authority
• Qld Rural Adjustment Authority

New Confracts by Sector - Ceneral Commercial (Australia Only)

• Catholic Education Wagga Wagga
• Outdoor Education Group
• Adelaide Convention Centre
• Advanced Data Integration Pty Ltd
• Catholic Education Wollongong
• Crown Formwork Pty Ltd
• Drinx Pty Ltd
• Equity Trustees
• Fincorp Finance
• Flinders Ports
• Global TV
• ICA Presents Pty Ltd
• Institute Chartered Accountants Australia

• JJ Richards E-Waste

• Little Company of Mary Healthcare Limited Œ

• Magellan Petroleum
• Milura Pty Ltd $\blacksquare$
• OFM Investments
• Outsource Australia
• Port Kembla Coal Terminal
• Portland Coast Water
• PrixCar
• Secure Parking
• Softlink International Ltd
• Urban Maintenance System
• Walter and Eliza Hall Institute of Medical Research
• Westralia Airports Corporation
• OAMPS

Business Software Solutions

New Contracts by Sector

· Payroll/HR

Business Solities: Solutions

• 20 new contracts signed
• Sold as "add on" to Finance One, not as best of breed
• Played an important part in winning Finance One deals such as Australian Maritime Safety Authority

New Contracts - International

• New Zealand

• Aviation Security
• Electricity Ashburton Limited
• Hastings District Council
• Hutt City Council
• Institute of Chartered Accountants NZ
• Jacques Martin
• Marlborough Lines Limited
• Scenic Circle Hotels Limited
• South Taranaki District Council
• The Todd Corporation
• E Territory Education Commission
• Porirua City Council

EIRTHES STATES STUDIES

NSWGGFFFFGGSSALDGTETRIGDEL

· Malaysia

Business Software Solutions

• Align Distribution Sdn Bhd
• KUB Telekomunikasi Sdn Bhd
• Quanterm Logistics Sdn Bhd
• WCT Construction Sdn Bhd

New Contracts by Sector

• Project Services
• Australian National Training Authority
• NSW Department of Lands
• Qld Department of Public Works
• Qld Department of Primary Industries
• Qld Department of Tourism, Fair Trading and Wine Industry Development
• Siemens Theiss Communications
• Victoria Legal Aid

Business Solities: Solutions

Stomited in Aditavencials

CENTRAL REGION

• New South Wales

Business Sout_me Softmas

• Added 16 new clients including ICA and ABA and retail sale to Timberland
• Significant sales of Business One
• Appointed a part time telemarketing resource
• NSW have made two Biz One sales
• Appointment of local government account manager
• $ACT$
• Added three new clients including AMSA

Stoniteant Achtevenents

· Victoria

Business Sout_me Softmas

• Added 13 new clients
• Licences sold into our existing client base exceeded budget by 40%
• Decision taken to dedicate some consulting resources exclusively to the client base
• Appointed local part time telemarketing resource
• Successfully migrated 20 sites to Release 10.2 of Finance One

Stonfileari Achievenents

NORTH/WEST REGION

• Queensland

• Added 14 new clients including the LGAQ, Burdekin Shire Council and ADI
• Achieved 191% of budget sales into the client base
• Took Biz One to the market and made four Biz One sales
• West Australia

Eustanos Stolitano Sandaras

• Successfully completed implementations for Westralia Airports and National Native Title Tribunal
• Opened new office in Subiaco
• First R&D centre outside Brisbane set up in Perth

Stonfileari Adhevenents

• · South Australia
• Added four new clients, including Flinders Ports, Adelaide City Council and Le Cornu a major Retail One sale
• Achieved a 450% Growth in licence fees to existing clients
• Achieved highest ever Consulting revenue for South Australia
• Moved to new Office at Fullarton Road Eastwood
• Tasmania

Eustanos Stolitano Sandaras

• Won Launceston City Council for Finance One
• Achieved 198% of budgeted sales to existing clients

Stonificant Achievements

INTERNATIONAL REGION

• New Zealand
• Added 12 new clients including Electricity Ashburton, TEC and four councils
• Wellington office opened and new BDM appointed
• Staff increased from five to 12
• Appointed new Country Manager
• Malaysia
• Added four new clients including first Government Agency sale
• Focused on building a strong pipeline
• Consulting Manager added to team

Stoniitean Moneygngis

• Corporate

Business Soldnes solders

• Creation of Product Marketing Group to focus on competitive marketing of products in specific vertical markets
• Appointment of Corporate Presales Manager
• EXECUTE: Strengthened partnerships with Mat Man, ADI, EMS, Business Objects and Chameleon

RICCOLOGIC DIVISION ACHITEXATIONS

Einance One Suite

Bushins Software Suphinis

• Delivery of the first connected intelligence release of Finance One
• Appointment of new Product Business Manager
• Establishment of a satellite development arm in Perth
• Development of integration between Finance One and Wasp Asset Maintenance
• Web enablement of "Support One" to enable customers to log and track their support calls via the internet
• Commencement of the development of Work One
• Take-up of a large number of our clients to Release 10.2

Product Division Achievements

• Retail One

Eustanos Stolitano Sandaras

• Continued steady growth in depth and breadth of product and number of clients
• A major white goods retailer completed a pilot of Retail One and rolled out the system across the chain
• Another national retail chain completed the roll out of Point Of Sale to all of their stores
• Completed the development of Retail One Release 11.0
• A new retail presales person was appointed to bring additional focus to Retail One product sales

PICCHIGEDIVISION/AGRICY/SIRSIALS

· People One

Eustanos Stolitano Sandaras

• Number of People One sites increased to 55 $\blacksquare$
• Release 11.0 has been a major focus with significant product enhancements
• Timesheet module has been delivered and extended
• Appointment of specialist sales person

Produce Division/Nont-Want-Trinks

- Proclaim One

Bushins Software Suphinis

• Addressed the requirements of the New Zealand market place
• Commenced development of new Customer Relationship Management (CRM) features
• Extension of our eProclaim eBusiness product
• Released Dataworks integration
• Commencement of work on the ci release

Produce Division Avents vements

· Student One

Eustanos Stolitano Sandaras

• Generated significant licence revenue from sales to existing clients
• Three new releases during the year. Most sites moved to Release 24
• Release 2.5 includes a new Agents module and Release 2.6 shipped as a beta in May 2004
• Commenced process of addressing the requirements of legislative changes. Next releases include a new module to allow interaction via web services with the new Higher Education Information Management system (HEIMS)

Produce Division Achteventerits

$-$ ADF

Business Sout_me Softmas

Major development activities completed by the ADF group last year were:

• Customisable "Workplace" environment focused on roles
• Portlets used to show alerts and KPIs
• Improvements to Installation and Deployment Processes
• Assistance to the product teams with the migration of their products to ci

PIOCOR SAVIOS Y CONTAVINAIRE

• Delivered many fixed price projects on time & budget, including:
• Nine Network Australia largest .NET Project in Australia,
• NSW Police Court Notice Management

Business Solities: Solutions

• ACT Revenue Office Project for Stamp Duty, Payroll Tax using Finance One
• Access Queensland Integrated Receipting System
• Continued to provide ongoing software support and development for existing applications and facilities management services
• Won new business including significant agreements with Victorian Legal Aid and Queensland Legal Aid

PIOTSOLOGY TO AGTEVATIONS

Launched Integrate One Team T.

Business Sout_me Softmas

• Provides Product Integration and Customisation around $\blacksquare$ Technology One Products
• Ability for the Regions to provide total solution to Technology One Customers
• Technology One awarded Gold Partner status with Microsoft in recognition of the outstanding projects conducted

www.TechnologyOneGorp.Com

Albanya masa masa masa m

Company Strategy and Outlook

By Technology One

Business Software Solutions

Adrian Di Marco EXECUTIVE CITETIATES

anne for bitellischer

Britannica (1989)

November 2004

Company Themes

- Connected Intelligence

• One Deeply Integrated Solution
• Extend Our Product Breadth
• Information At Your Fingertips
• One Company

Business Solities: Solutions

Gonnedordinte ligence wheters three hye

An evolution towards the future.....

Gonnedict Inteligence What ISHER&I M?

• More than just a technology refresh project utilising Microsoft i e .NET technology
• New generation of our enterprise applications:

Eustanos Stolitano Sandaras

• That engage employees, suppliers, customers etc. everyone that interacts with an organisation
• Brings together all the disparate systems with an organisation
• Streamlining and automating business processes
• Collecting data at the source, and to provide real time information for better decision
• Allow us to take our Intellectual Property (and that acquired from others) to build powerful new generation of applications

Connected Intelligence

• Development of Release 1.0 of Finance One ci completed
• Undergoing Alpha and Beta testing
• Expected to be available for LD in early 2005
• Development of other ci products progressively released over the next two years as follows:
• People One ci mid/late 2005
• Retail One ci mid/late 2005
• Proclaim One ci late 2005/early 2006
• Student One ci mid/late 2006

Eustates Stallmanns Hallade

Company Themes

• Connected Intelligence
• One Deeply Integrated Solution
• Extend Our Product Breadth
• Information At Your Fingertips
• One Company

Business Solities: Solutions

One Deeply Integrated Solution

• We started with products:

Business Solities: Solutions

• Finance One (Financial Management)
• People One (HR and Payroll)
• Retail One (Retail and Supply Chain)
• Student One (Student Administration)
• Proclaim One (Rating and Property)
• Best of breed is no longer the preferred approach by customers
• The future is about delivering deeply integrated solutions

ORS DSS OVARRS REIGGS DURA

• New type of very deep integration that goes beyond simple C "drill down" of information:
• Single Login
• One Workplace with everything on it
  • HR, Financials, Supply Chain, Property/Rating Info, Student Info etc..
• One common Alert, Workflow and KPI engine across everything
• Our Solution Roadmap is now defined for each of our major verticals
• General Commercial
• State and Federal Government
• Local Government
• Retail

Business Solities: Solutions

Higher Education

Company Themes

• Connected Intelligence
• One Deeply Integrated Solution
• Extend Our Product Breadth
• Information At Your Fingertips
• One Company

Business Solities: Solutions

HY GIC COURT PIROLE CHANGE

Extend our solutions by adding more functionality

• Identify "modules" with an appeal across a large part of our customer base
• R&D, Partnerships or Acquisition
• New modules:

Eustates Stallmanns Hallade

• Business One "BI out of the box"
• Purchase Cards credit card management
• XLOne Enterprise under development
• Asset/project management under development
• Common cash receipting/POS under development
• Others under discussions with our customers

Company Themes

• Connected Intelligence
• One Deeply Integrated Solution
• Extend Our Product Breadth
• Example 1 Fingertips
• One Company

Business Sollour Solutions

Inichne Romei, Your Frigging

'Delivering information to the right people, at the right time'

Business Intelligence

From Information to Business Intelligence

Business Software Solutions

Thence

• Connected Intelligence

• One Deeply Integrated Solution
• Extend our Product Breadth
• Information At Your Fingertips
• One Company

Business Sollour Solutions

One Gomes

• The only Enterprise vendor that takes total responsibility:
• We develop the product
• We market
• We implement
• We support

Business Software Solutions

One Company

DON'T BLAME US WE JUST SUPPLY THE STUFF

Story Headline Australian Financial Review 26 November 2003

"IF IT HAPPENS THAT IN THE RELATIONSHIP BETWEEN THE CLIENT AND THE PARTNER SOMETHING GOES WRONG, IT'S A PITY BUT I WOULD SAY IT'S NOT THE RESPONSIBILITY OF .........

Henning Kagermann - Chairman and Chief

One Company, One Relationship.......Our Responsibility

Business Sollywe Solutions

One Company

Business Solities: Solutions

• Increased focus on Customer Service
• Created three Operating Regions
• North/West Roger Phare (QLD, TAS, SA, WA, NZ, NT)
• Mark Culverson (NSW, VIC, ACT) ■ Central
• International Richley Down
• An Operating Officer/Executive assigned to each region
• Greater focus to handle customer problems quickly
• Escalation procedure with Direct Executive involvement when needed
• Executive team has direct influence on R&D to ensure speedy resolution of issues

Ottiook 2005

Outlook for 2005

Eustates Stallmanns Hallade

• Q1 slow quarter as forecasted given the strong finish in the last quarter of 2003/2004 year
• Q2 expected to be a strong quarter
• The cycle this year is more typical of pre Y2K cycle
• Expect continuing growth in 2005
• Challenges for 2005 and 2006 are as follows:
• "Bed down" Finance One ci and establish it in the market
• Progressively develop and release other ci products
• "Bed in" the new Regional Structure

Outlook 2005+

Bushins Software Suphinis

• Consolidation in the Enterprise market will continue
• Consolidation that is occurring today is not healthy

• Lack of certainty on the future of these acquired products

• Technology is also changing rapidly

• Most Enterprise applications are over 10 years old
• HTML based applications not suitable for most enterprise applications
• Client/Server applications will soon become legacy applications

Outlook 2005+

Business Solities: Solutions

• TNE is well positioned for continuing strong growth
• Connected Intelligence series $\blacksquare$
• One Deeply Integrated Solution strategy
• Increasing Product Breadth
• Information At Your Fingertips focus
• One Company business model

Business Software Solutions

These slides are available from the company's web site, under the Investor Relations section:

www.TechnologyOneCorp.com

WWW.TechnologyOneGorpfCom

Annual General Meeting

By Technology One

Business Software Solutions

November 2002

Britannica (1989)