Shell PLC — AGM Information 2020

Apr 16, 2020

Notice of Availability of Shareholder Documents + 2020 AGM Attendance/ Admittance Card

Dear Shareholder,

The Company's Annual General Meeting ("AGM") is currently scheduled to be held at the Circustheater, Circusstraat 4, 2586 CW The Hague, The Netherlands at 10:00 (Dutch time) on Tuesday May 19, 2020.

However, the evolving coronavirus pandemic continues to pose significant public health concerns with an uncertain outlook. At the time of drafting this Notice, the Dutch and UK governments have placed significant restrictions on public gatherings. As safety is our priority interest, the AGM is subject to change and/or postponement, possibly at short notice.

Given the uncertainty of the health and public safety situation in May, we respectfully encourage shareholders to reflect on whether physically attending the meeting is in their best interest this year. Instead, we strongly recommend you watch the meeting in the safety of your homes and exercise your AGM voting rights online, ahead of the meeting, using the information provided below.

For those nonetheless planning to attend the meeting, please register to receive AGM information in the "Keep up to date with Shell", section of our website at www.shell.com/investor.

To further mitigate health risks for any attendees, employees and AGM support staff, this year the AGM will focus solely on the formal business set out in the Notice of Meeting. This will enable us to conduct it swiftly and vacate the venue promptly at the close of the meeting. Unfortunately, this also means there will be no presentation, food or refreshments.

Shareholders are advised that the following shareholder documents are now available on the Company's website to view or download:

Annual Report for the year ended December 31, 2019

www.shell.com/annualreport

2020 Notice of Annual General Meeting www.shell.com/AGM

This Notice of Availability is not a summary of the proposals to be considered at the 2020 AGM and should not be considered a substitute for reading the documentation. The Notice of Annual General Meeting will be available until, at least, the end of the 2020 AGM, and the other documentation referred to will be kept available on the Company's website for at least the period required by applicable laws and regulations.

Registered shareholders and those who hold their shares through the Royal Dutch Shell Corporate Nominee can vote their shares or appoint a proxy online at www.sharevote.co.uk. You will need your voting ID, Task ID and Shareholder Reference Number, shown on the 2020 Annual General Meeting Attendance/Admittance Card below.

If you would prefer to receive a paper Proxy Form/ Voting Instruction Form to register your voting instruction for the 2020 AGM, or a paper copy of any of this year's other shareholder documents, please contact our Registrar (Equiniti) on 0800 169 1679 (UK) or +44 (0)121 415 7073 to be sent these free of charge.

Equiniti can also update your communication preferences, if you would like to receive paper copies of shareholder documents in future years.

Electronic voting instructions for the 2020 AGM, as well as any paper Proxy Forms and Voting Instruction Forms, must reach the Company's Registrar no later than 10:00 (Dutch time), 09:00 (UK time) on Friday May 15, 2020. Shareholders should refer to the Notice of Annual General Meeting for further information on the appointment of a proxy.

Yours faithfully,

Chad Holliday

Chair, Royal Dutch Shell plc

2020 Annual General Meeting Attendance/Admittance Card

Circustheater, Circusstraat 4, 2586 CW The Hague, The Netherlands

Tuesday May 19, 2020 at 10:00 (Dutch time)

Please bring this document with you on the day to assist with registration and security clearance and keep it with you throughout the meeting.

Further information is given in the Notice of Annual General Meeting available on the Company's website to view or download: www.shell.com/AGM

Voting ID

Shareholder Reference Number

Shareholder Presentation, London

In prior years we have held a Shareholder Presentation in London, two days after the AGM. For the reasons outlined above, we have deemed it prudent to cancel this event this year.

We recognise that some of our shareholders valued this opportunity to engage with the Board, and like us, they may consider this news most unwelcome. However, we must consider safety first, and the changes we are making in these exceptional circumstances have been made to protect our people and those that may have attended this event.

We will continue to monitor the evolving situation and will endeavour to provide an alternative opportunity to engage with the Board in due course.

Please register to receive AGM information in the "Keep up to date with Shell", section of our website at www.shell.com/investor, where we will notify shareholders of future events in 2020.

Task ID

If undelivered, please return to: PO Box 1155 Lancing BN99 6RB United Kingdom

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Our Online First Community Join our Online First Community and sign up for online communications only. To register, please visit www.shareview.co.uk/clients/shell

Once registered, you can view your shareholding and dividend information online and keep your information up to date. You may change back to receiving paper communication at any time by contacting our Registrar (Equiniti) on:

0800 169 1679 (UK), or +44 (0)121 415 7073

Before contacting the Registrar, please have your Reference Number available.

2019 Sustainability Report

Read about our approach to sustainability at www.shell.com/sustainabilityreport or download the Shell Sustainability Report app for Apple and Android devices.

IMPORTANT INFORMATION ENCLOSED