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Sesa — Environmental & Social Information 2018
Aug 23, 2018
4086_sr_2018-08-23_323cadb5-a039-4074-a4e6-7057e7c7b2ab.pdf
Environmental & Social Information
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Sustainability Report 30 April 2018 Sesa SpA, Registered Office in Via Piovola, 138 – 50053 Empoli (Fi) - Share Capital Euro 37,126,927; Tax Code, Registration Number in the Florence Business Register and VAT number 07116910964
CONSOLIDATED NON-FINANCIAL STATEMENT BY SESA S.P.A. AS AT 30 APRIL 2018 in compliance with Legislative Decree 254/16
CONTENTS
LETTER TO THE STAKEHOLDERS
METHODOLOGICAL NOTE AND READING GUIDE
1. THE SESA GROUP
- 1.1. Mission and values: sustainable growth
- 1.2. Corporate organisation, management and audit model pursuant to Legislative Decree 231/01
- 1.3. Corporate Governance
- 1.4. Material issues for the Sesa Group
- 1.4.1. Involvement of the Stakeholders
- 1.4.2. Material issues connected to the business activities
2. THE SESA GROUP AND THE ENVIRONMENT
- 2.1. Defensive initiatives
- 2.2. Impact on the environment
- 2.3. Performance ratios
- 2.3.1 Consumption of energy, water and natural gas
- 2.3.2 Waste
3. THE SESA GROUP AND THE PEOPLE
- 3.1. A Group that grows with talented people
- 3.2 The composition of human capital
- 3.3. Corporate welfare as a means of engagement
4. THE SESA GROUP AND THE SOCIAL COMMUNITY
- 4.1. Social responsibility
- 4.2. Relations with customers and suppliers
- 4.2.1. The supply chain
- 4.2.2. Customer relations
- 4.3. The Sesa Foundation
5. ETHICS, COMPLIANCE AND RISK MANAGEMENT
- 5.1. Compliance and the fight against corruption
- 5.2. The Internal Audit and Risk Management System
- 5.2.1. Management of socio-environmental risks
- 5.2.2. Mitigation matrix
6. INFORMATION – DNF
- 6.1. Value distributed to Stakeholders
- 6.2. Correlation table in compliance with Legislative Decree 254/2016
7. INDIPENDENT AUDITORS' REPORT
Letter to the Stakeholders
The sustainable creation of value for the company and all its stakeholders is the main strategic mission of the Sesa Group and this is why our investments have a long-term time horizon and are focused on the main drivers of the business (human capital in particular). We are aware that we can grow only if our activities and the ecosystems in which they take place grow sustainably.
The preparation of Sesa's first sustainability report is an important opportunity to show how the Group operates with its internal and external stakeholders, what are the medium/long-term strategic guidelines adopted by management and, more generally, to fully understand the drivers of sustainable growth that inspire the management of the Group.
The first thought goes to our people. Our growth process is based on the skills, motivation and dedication of our human resources to the Group. To ensure this growth, we have taken steps to strengthen the corporate culture and identity of the Group, enhancing its diversity, skills and spirit of integration. These elements are primary objectives that the management of the Group pursues constantly, every day.
Our people and our strategic choices are guided by business ethics. Since the Group was founded, our approach to choices in terms
of investment, acquisition and aggregation has been based on future sustainability.
We see sustainable growth also as contributing to the development of the social fabric around us. We are aware of our genesis and of our roots in the territory as a distinctive strength and this is why, year after year, we increase our material support and investment actions in the local area, in line with our growth, contributing to the activities of the Sesa Foundation.
Lastly, the environment. All the resources of the Sesa Group are invited to make sustainable use of energy factors to safeguard the environment. The Sesa Group undertakes to promote, as part of its activities, the rational use of resources and the search for innovative solutions to ensure constant energy savings.
The tangible results that we report in this document stem from our daily commitment to the management of our activities, and are achieved thanks to the professionalism and dedication of the men and women of the Sesa Group, and the solidity of the value system that guides our work, through the Code of Ethics, to which we continue to pay close attention. We confirm our future commitment to work with all our stakeholders to maximise the positive impacts we can generate for the environment and the society in which our Group operates.
The Chairman, Paolo Castellacci
The Managing Director, Alessandro Fabbroni
Methodological note and reading guide
This document constitutes the first consolidated Non-Financial Statement (also referred to hereinafter as the "Non-Financial Statement" or " Statement") of the Sesa Group (also referred to hereinafter as the "Group" or "Sesa") for the 2018 financial year (from 1 May 2017 to 30 April 2018).
The Sesa Group will prepare the Non-Financial Statement on an annual basis. The main aim of the document is to respond to the expectations of stakeholders by highlighting, in a transparent manner and according to internationally recognised guidelines, the work carried out to increase the sustainability of the Sesa Group.
The Non-Financial Statement is to be considered as an addition to and completion of the Report on Operations and other documentation relating to the Financial Statements.
This document complies with the requirements of to prepare and publish a "Non-Financial Statement";Legislative Decree no. 254 of 30 December 2016 ("Implementation of Directive 2014/95/EU of the European Parliament and of the Council of 22 October 2014, amending Directive 2013/34/EU as regards the disclosure of non-financial information and information on diversity by certain enterprises and large groups"), which introduced an obligation for large public-interest organisations" 1 to prepare and publish a "Non-Financial Statement". To this end, the Sesa Group's "2018 Sustainability Report" informs its stakeholders of the approach and policies defined on sustainability issues, describing the most significant results achieved during the year of reference in terms of social and environmental responsibility and long-term value creation; to the extent necessary to ensure an understanding of the company's business, its performance, results and impact, it covers environmental, social and employee issues, respect for human rights and the fight against active and passive corruption ( pursuant to Legislative Decree no. 254/2016), which are relevant considering the activities and characteristics of the company and the expectations of stakeholders, as illustrated in the materiality analysis contained in this document.
The information was selected on the basis of a "materiality" principle (i.e. of "relevance") that identifies details which ensure an understanding of the company's activities on the non-financial issues indicated in the Decree. For this reason, as required by the new Sustainability Reporting Guidelines of the Global Reporting Initiative ("GRI Standards") adopted as the reference standard for the preparation of the document, the contents of this Statement have been identified through a materiality analysis that has led to the identification of the areas in which the greatest risks and opportunities to develop the company's business in a long-term perspective and to create value for all stakeholders are concentrated. To date, these guidelines represent the most widespread and internationally recognised standard for non-financial reporting. Specifically, for the first year of reporting, the Group has chosen to adopt the "GRI-Referenced", approach, selecting a set of indicators suitable for disclosing the Group's material socio-environmental performance.
In order to facilitate the reader's understanding of the report, it contains a correlation table (Chapter 6, Paragraph 2) between the areas referred to in Decree 254/16, the material issues of the Sesa Group, the policies applied, the risks identified and the indicators reported within the DNF, with notes on the alignment between what is reported and what is referred to in the GRI Guidelines and in the requirements of the Decree.
1 Public interest entities which, at consolidated level, have an average number of employees during the financial year of at least 500 and a balance sheet total greater than Euro 20 million or net revenues from sales and services greater than Euro 40 million. The status of Public Interest Entity is also granted to companies that apply for admission to trading on the MTA (art. 16, paragraph 1, letter a) of Legislative Decree no. 39/2010.
With regard to the data contained therein, the reporting perimeter is the same as that of the Consolidated Financial Statements of the Sesa Group2 (all details are provided in the Correlation Table in paragrah 6.2.). Any changes in this perimeter are appropriately reported in the document.
The process of preparing the document involved a Working Group made up of the heads of the Departments/Areas/Offices of the Parent Company and its Subsidiaries.
The Corporate Affairs and Governance Office was responsible for data collection and the preparation of the Financial Statements, involving the competent corporate structures of the companies of the Sesa Group included in the above-mentioned perimeter in each phase.
In order to allow the comparability of data over time, a comparison has been introduced with data for the year 2017 (from 1 May 2016 to 30 April 2017), which had not been previously published; to ensure the reliability of the data, the use of estimates has been limited as much as possible and, where present, they have been appropriately reported in the document.
With reference to the requirements of Article 3, paragraph 2 of Legislative Decree 254/2016, this document does not include certain information as it is not considered relevant for the purposes of providing non-financial reports to the extent necessary to ensure an understanding of the company's business, its performance, results and impact.
With reference to the extraordinary transactions that took place during the reporting period in question, the acquisitions of ICOS S.p.A. and Tech Value S.p.A., companies whose data and information are included in the Group's environmental and social data are noted. Any exceptions are appropriately indicated in the text.
This Sesa Group "2018 Sustainability Report" was approved by the Board of Directors of Sesa S.p.A. on 12 July 2018 and, in compliance with the provisions of Legislative Decree 254/2016, submitted for conformity assessment by the independent auditors PricewaterhouseCoopers S.p.A. ("limited assurance engagement" according to the criteria indicated by the ISAE 3000 Revised principle) and published on the institutional website of Sesa S.p.A. at the address www.sesa.it.
Chronologically, the present document was:
- drawn up by Sesa and, specifically, by the relative team, which coordinated and involved all the main corporate functions in the data collection, analysis and consolidation phase, with the task of checking and validating all the information contained in the Statement, each for its own area of competence;
- approved by the Board of Directors, convened to approve the draft financial statements. It is the responsibility of Sesa's Directors to ensure that the Statement is drawn up and published in accordance with current legislation. Once approved by the Board of Directors, within the deadline for the presentation of the draft financial statements, the draft of the Statement was placed at the disposal of the Supervisory Bodies (Board of Statutory Auditors and Independent Auditors);
- audited by the independent auditors, PricewaterhouseCoopers S.p.A.;
- placed at the disposal of the Shareholders and to the public within the same time limits and in the ways envisaged for the presentation of the draft financial statements;
- published and downloadable from the corporate website.
2 For a list of Group companies consolidated on a line-by-line basis, reference should be made to the Notes to the Consolidated Financial Statements of the Sesa Group.
Reporting principles:
| Relevance | The document describes the main economic, social and environmental impacts directly connected with Sesa's activities which are of greater significance for the Group and for the internal and external stakeholders involved in the company's activities. |
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|---|---|---|
| Inclusiveness | Sesa considers the expectations and interests of all those who, for various reasons, contribute to or are influenced by the company's activities. The DNF provides a description of the Group's main stakeholders and the main documentary sources/channels of dialogue through which their interests and expectations are identified. |
|
| Context of sustainability |
The reporting of non-financial results was carried out in consideration of the socio-economic context in which the Group operates and the most important issues for the Information and Communication Technology sector, also through the analysis of information on the sustainability of national and international groups in the reference sector or related industries. |
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| Completeness | The choices made with regard to the issues reported and the perimeter of the Statement allow the stakeholders to formulate a complete opinion on the main economic, social and environmental impacts of the Group. |
|
| Balance between positive and negative aspects |
The document presents the Group's main sustainability performances, reporting both aspects in which the Group shows positive results and positive trends, and areas in which margins for further improvement are identified. |
|
| Comparability | The indicators in the document have been chosen to guarantee analysis of the Group's performance over the years. In order to ensure the comparison or contextualisation of information, data referring to the years 2017 and 2018 have been included and appropriately indicated. |
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| Accuracy | In order to guarantee the homogeneity and accuracy of the information reported, data have been reported using direct surveys, limiting the use of estimates as much as possible. Where estimates have been necessary, they have been appropriately indicated in the text. |
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| Promptness | Sesa's Non-financial Statement is prepared annually and published during the same presentation period as the Consolidated Financial Statements. |
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| Reliability | All the data and information reported have been validated by the heads of the relevant company departments and are processed on the basis of documentary evidence capable of proving their existence, completeness and accuracy. |
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| Clarity | Sesa's Non-Financial Statement contains information presented in a manner that is understandable by and accessible to all stakeholders. |
1. The Sesa Group
1.1. Mission and values: sustainable growth
Integrity, correctness, professionalism, business continuity and attention to people are the guiding values of the shared heritage of the Group's culture, as well as the reference point for conducting business and corporate activities with complete respect for all Sesa stakeholders.
To be at the side of people, companies and communities, helping them make the right choices, sharing their risks and opportunities is an aspiration that has guided the Group since its inception and which guides future choices.
Vision
The Sesa Group intends to offer its customers an increasingly rich and innovative range of solutions and services through the highest, most attentive and continuous relationship of satisfaction with all its stakeholders, from suppliers to employees, from major international IT vendors to the end customer, because they are fundamental to its development.
Mission
To convey tangibility to its Vision every day, Sesa focuses its attention and care on developing commercial, distribution and logistic solutions and consequent products and services that offer advanced technological solutions, in partnership with the major international IT vendors in the districts of the Italian economy, guiding customers through the process of technological innovation with particular reference to the SME and Enterprise segments.
Sesa believes in the need to reconcile economic growth and the equitable distribution of resources in a new model of sustainable development.
From this point of view, sustainability is to be understood as a continuous process, which requires the combination of the three fundamental and inseparable dimensions of development: Environment, Economics and Social Affairs.
- Environmental sustainability, meaning Sesa's ability to enhance the environment as a "distinctive element" of the territory, while ensuring the protection and renewal of natural resources and local heritage;
- Economic sustainability, i.e. Sesa's ability to generate a lasting and durable growth of its economic ratios. In particular, the ability to generate income and work for the sustenance of the community;
- Social sustainability, meaning Sesa's ability to guarantee equally distributed conditions of human well-being (safety, health, education) and to generate value for the social communities that host its activity, as we will see in the next chapter "Sesa and the people".
In short, Sesa undertakes to ensure that the Group's economic and social dynamics are compatible with the improvement of conditions and the ability of natural resources to reproduce. The pursuit of sustainable development is based on the ability of Sesa's governance to guarantee a complete interconnection between the economy, society and the environment.
In Paragraph 3 of this chapter we will examine the issue of corporate governance, which is the true glue of sustainable growth, in greater depth.
1.2. Corporate organisation, management and audit model pursuant to Legislative Decree 231/01
The evolution of the Sesa Group's business and governance dynamics has required a progressive strengthening and greater integration of the components of its internal audit system; this evolution has also regarded the mechanisms for implementing Legislative Decree 231 of 8 June 2001 (hereinafter Legislative Decree 231/2001).
This Decree regulates the administrative liability of collective entities, i.e. the principle according to which companies can be held liable, and consequently be fined on the basis of their assets, in relation to certain offences committed or attempted, in their interest or to their advantage, by their Directors or employees. Legislative Decree 231/2001 envisages that the Company may adopt organisational, management and audit models suitable for preventing the offences envisaged by the above legislation ("231 Models").
Sesa's Model 231 is part of the broader context of the company's internal audit system, constituting one of its characteristic components; it consists of a set of principles and rules of conduct, in terms of organisation and audit, deemed reasonably suitable for identifying and preventing the conducts pursuant to Legislative Decree 231/2
The adoption of the Model, besides representing a deterrent to the carrying out of any illegal activities, intends to support a culture oriented towards correctness and transparency in the conduct of business.
The general aim set by the Sesa Group in the drafting of the Model was to effectively implement the preventive mechanisms required by paragraph 2 of art. 6 of Legislative Decree 231/2001, integrating these mechanisms into the Company's risk management system, as also indicated in the Confindustria Guidelines.
Sesa's Model 231 is structured into two parts:
- the General Part, containing the main indications on the subject of risk management in support of the requirements of the Model, the operational methods of the Supervisory Body, the communication and training processes activated by the company, and the functioning of the sanction system;
- the Applicative Part, consisting of the evaluation of the potential impact of the offences envisaged by Legislative Decree 231/01 connected to each process, the mapping of activities considered to be sensitive and the identification of appropriate audit standards.
An integral part of Model 231 is the Group's Code of Ethics, which describes a set of values and principles of conduct which the Directors, Statutory Auditors, Management and employees of Sesa and its subsidiaries, as well as all those who work for it, are inspired by and conform to in the pursuit of corporate goals.
To date, all major Group companies have adopted their own Model 231 and implemented the Group's Code of Ethics.
The Model also represents the connection between the various areas of the Internal Audit and Risk Management System (IARMS) adopted by the main Group companies.
The IARMS is defined as the set of rules, procedures and organisational mechanisms implemented by top management for the identification, measurement, management and monitoring of the company's main risks.
The main aims of the IARMS can be summarised as follows:
- o contribute to the management of the company in line with the company aims defined by the Board of Directors, favouring informed decision-making;
- o help ensure:
- I. compliance with operating activities (compliance with laws and regulations, the articles of association and internal procedures);
- II. the reliability of financial information;
- III. the efficiency and effectiveness of business processes.
The Audit System is analysed in detail in chapter 5 of this Statement.
1.3. Corporate Governance
Sesa S.p.A., with registered office in Empoli (FI) and activities throughout Italy, is the parent company of a Group that is the reference operator in Italy for value-added IT solutions for the business and professional segment, with consolidated revenues of Euro 1.363 billion and over 1,700 employees (including trainees). The Group' s mission is to provide advanced technological solutions in the districts of the Italian economy, guiding customers along the path of technological innovation with particular reference to the SME and Enterprise segments. Through its VAD division, the Sesa Group is the Italian leader in the distribution of value-added products and solutions of the major international ICT vendors.
Through the SSI Sector, the Sesa Group offers services and solutions (software, cloud, managed services, security, digital services) to end customers in the SME and Enterprise segments. Thanks to its partnership with global leading players in the sector, the skills of its human resources and investments in innovation, the Group offers ICT products and solutions (design, education, preand after-sales assistance, cloud computing) to support the competitiveness of its client companies.
Sesa ordinary shares and warrants were admitted to trading on the MTA from 22 October 2013 (the "Listing Date") and, from 16 February 2015, have been traded on the STAR Segment of the Mercato Telematico Azionario of Borsa Italiana S.p.A. (MTA). In the context and for the purpose of admission of its shares to the MTA, the Company has adopted the necessary and appropriate resolutions with the aim of aligning its corporate governance system with the laws and regulations in force, as well as with the principles contained in the Code.
As Parent Company, Sesa requires all the Group companies to avoid behaviours or decisions that could damage the integrity and reputation of the Group or its members; to this end, we would like to remind you that the main Group companies adopt the same values expressed by the Parent Company in their Codes of Ethics, aligning their behaviour with them in compliance with the law and all applicable regulations.
Sesa has structured a Corporate Governance model based on the recommendations of Borsa Italiana's Code of Conduct and international best practices, through which it can effectively respond to the interests of all its stakeholders.
Sesa adopts the traditional governance model, which provides for the appointment of a Board of Directors and a Board of Statutory Auditors by the Shareholders' Meeting.
- The Shareholders' Meeting, which is the body that forms and expresses the company's will, subsequently implemented by the Board of Directors, is made up of Sesa's shareholders, who periodically meet to pass resolutions in the manner and on matters defined by the law and the Company's Articles of Association. The most important tasks of the Shareholders' Meeting include the choice of the members of the Board of Directors and the Board of Statutory Auditors, as well as the approval of the Financial Statements.
- The Board of Directors carries out the strategic supervision of the Group and verifies its implementation. Chaired by Paolo Castellacci, it is made up of eight members (whose number is determined by the Shareholders' Meeting on the basis of the provisions of the Articles of Association): four directors are executive and four directors, three of whom independent, are non-executive. All the directors are in possession of the requisites of eligibility and honourableness provided for by the law and other applicable provisions. The Board of Directors is appointed by the Shareholders' Meeting on the basis of lists presented by the shareholders, according to the procedure envisaged by the Articles of Association. The directors remain in office for a maximum of three financial years, to be determined by the shareholders' meeting, starting from acceptance of their appointment and expiring on the date of the shareholders' meeting called to approve the financial statements for the last financial year of their appointment, and may be re-elected. The Board of Directors is also responsible for defining the Code of Ethics, the values and the preparation of this Non-Financial Statement, which illustrates the policies, risks and performance relating to environmental, personnel, social, human rights and anticorruption issues. As part of its activities, also with reference to the voluntary adoption of the Code of Conduct of Borsa Italiana, the Board of Directors carries out periodic selfassessment of its performance and reports on this in the Report on Corporate
Governance and Ownership Structure. The composition of the Board of Directors complies with the pro tempore regulations in force concerning the balance between genders (out of a total of eight members there are three women, all of whom are independent), and the average age of the members of the Board is 56.
- The Managing Director, in the person of Mr. Alessandro Fabbroni, is in charge, together with the Executive Deputy Chairmen, of corporate management and the implementation of strategic policies; one of the first responsibilities is to create and organise the company's general mission.
- Lastly, the Board of Statutory Auditors monitors compliance with the provisions of law, regulations and the articles of association, compliance with the principles of correct administration, the adequacy of the organisational and accounting structures, and the functionality of the overall system of internal audits. The Articles of Association contain provisions on the appointment, duration and replacement of the members of the Board of Statutory Auditors, on the basis of the indications envisaged by law and other applicable provisions, including those on gender balance. The Board of Statutory Auditors is made up of three acting and two alternate auditors. The Statutory Auditors remain in office for three years and may be re-elected; their term of office expires on the date of the Shareholders' Meeting convened to approve the financial statements for the third year of office.
- The independent auditors, an external entity responsible for the statutory audit of the accounts, are selected by the Shareholders' Meeting. For the financial years 2014 to 2022, this role has been assigned to the independent auditors PricewaterhouseCoopers S.p.A..
The powers and operating procedures of the corporate bodies are governed by law, regulations, the Articles of Association and the resolutions passed by the competent bodies, in accordance with the provisions of the Code of Conduct drawn up by the Corporate Governance Committee of Borsa Italiana S.p.A. in July 2015.
Within the board, Sesa has also set up three board committees: Remuneration, Auditl and Risks, Strategic Affairs.
The three internal committees are set up in compliance with the recommendations of the Code of Conduct and the Bank of Italy's Corporate Governance Provisions.
The Remuneration Committee is a consultative and propositional body with the main task of formulating proposals to the Board of Directors for the definition of the remuneration policy for Directors and executives with strategic responsibilities. The Remuneration Committee is entrusted with the tasks pursuant to art. 6 of the Code of Conduct and, in particular:
- proposes to the Board of Directors the adoption of the remuneration policy for directors and executives with strategic responsibilities;
- periodically assesses the adequacy, overall consistency and practical application of the remuneration policy for Directors and executives with strategic responsibilities; submits proposals on the subject to the Board of Directors;
- expresses opinions to the Board of Directors on the remuneration of executive Directors and other Directors holding particular offices, as well as on the setting of performance targets related to the variable component of such remuneration; monitors the application of the decisions adopted by the Board verifying, in particular, the achievement of the performance targets.
The Risk and Audit Committee is a body with consultative and propositional functions which, in compliance with the provisions of article 7, principle 7.P.3, letter (a), sub (ii), of the Code of Conduct, has the task of supporting, with an adequate preliminary activity, the assessments and decisions of the Board of Directors relating to the internal audit and risk management system, as well as those relating to the approval of the periodic financial reports.
The Strategic Affairs Committee is a consultative body that supplies non-binding opinions to the Board of Directors concerning: (i) market analyses and strategic scenarios for the development of the Group's business; (ii) the preparation of the Group's business plans; and (iii) operations/initiatives of significant strategic importance for the Group, such as, for example, assessments of entry into new geographical and business markets, high-profile joint ventures with industrial groups.
Neither Sesa S.p.A. nor its subsidiaries are subject to non-Italian laws that influence their corporate governance structure.
The composition of the management and audit bodies of Sesa S.p.A. is compliant with the applicable laws, as established by the Articles of Association and on the basis of the indications contained in the Code of Conduct of Borsa Italiana, also with reference to the appropriate division between genders.
With reference to management, the Articles of Association (Art. 15) contain provisions on the appointment, duration and replacement of the members of the Board of Directors Auditors, on the basis of the indications envisaged by law and other applicable provisions, including those on gender balance.
For information and in-depth analysis of the structure and functioning of the corporate bodies, the governance practices applied, and the activities of the internal committees, reference should be made to the "Report on corporate governance and ownership structures" pursuant to art. 123 bis of the Consolidated Law on Finance. The above-mentioned Report is published together with the Financial Statements and the Consolidated Sustainability Report on the same date on the website www.sesa.it, Corporate Governance section.
1.4. Material issues for the Sesa Group
The concept of Materiality is defined by the GRI Sustainability Reporting Standards as follows: "Organisations are faced with a large number of topics that could be included in the Report. Relevant issues are those that can reasonably be considered important in reflecting the economic, environmental and social impacts of the organisation, or that influence the decisions of stakeholders. Materiality is the threshold above which aspects become important enough to be included in the report".
The Sesa Group has conducted a "materiality analysis" process in order to identify the nonfinancial issues that are most relevant both from the point of view of the Group's internal stakeholders and its external stakeholders; the aim is to identify the most important issues, on which attention should be focused, in compliance with GRI Sustainability Reporting Standards (GRI Standards). This activity has allowed us to define the materiality matrix, which identifies the relevant issues considered to be those aspects that can generate significant economic, social and environmental impacts on the Group's activities and which, by influencing the expectations, decisions and actions of the stakeholders, are perceived by them as relevant.
By analysing materiality, also thanks to the involvement of our stakeholders, we have identified a number of important issues in relation to which we undertake to develop tangible actions and coherent initiatives. The issues identified are the result of the analysis of the context, of companies operating in the Information Technology sector or other sectors with significant experience in the field of IT solutions and IT consulting, and of dialogue with the top management of Sesa.
The starting point of the process was the identification of significant trends and issues. The main international sustainability guidelines (ISO 26000, GRI-Standards, Global Compact, the United Nations Sustainable Development Goals and the ethical rating agencies) were taken into consideration and a sector and benchmark analysis was carried out, analysing the material issues identified by large groups operating in the IT sector, companies from other sectors with significant experience in IT consulting and companies that stand out for innovative technologies. This analysis considered, on the one hand, the Group's strategy, mission and values (which we will highlight in the following chapters) and, on the other, the perception of the importance of the same issues by stakeholders.
Significant issues for the Group were identified and validated by key figures in corporate management (corporate figures with guidance responsibilities and operational responsibilities regarding sustainability issues), who were asked to assess the degree of importance of each issue from the point of view of internal and external stakeholders.
The result of the analysis process is reflected in the positioning of the issues for which further information will be provided in the rest of the document.
1.4.1. Involvement of the Stakeholders
For Sesa, recognition as the reference operator in Italy for IT solutions for the business segment means looking to the long term, listening to its stakeholders and working on tangible issues through projects and actions capable of mobilising the resources, know-how and relationships that are part of a Group like Sesa. For our Group, the creation of value has to be responsible and oriented towards the long term; our leadership is closely linked to the wellbeing of our stakeholders and our ability to contribute to the growth and development of our reference communities. The relationship with stakeholders has always been considered by the Sesa Group as one of the key elements for the "creation of shared value". To this end, the Group considers as stakeholders all those who have a legitimate interest - implicit or explicit - influenced by its activities.
Below we have identified in a map the main categories of stakeholders, internal and external to the Group and, we have taken into specific account the people for whom the Group has responsibilities and those who can influence the Group's performance; we have also considered their degree of proximity, representativeness and authority.
| Personnel Employees Employees' families |
Customers Resellers Users of IT |
Community Institutions Companies Media |
|---|---|---|
| Financial community |
Contractual Partners |
Local communities Millennials Opinion leaders Trade associations |
| Shareholders Investors Analysts Proxy advisors |
Vendors Suppliers Strategic partners Business partners |
Environment Ecosystem Working environment |
The identification of stakeholders with respect to non-financial issues is a necessary activity that was carried out with the direct involvement of the main management representatives, as part of the more general process of sustainability undertaken by the Sesa Group. Responsibility for relations with the various stakeholders is spread throughout the organisation and is an element that is constantly monitored in our daily activities.
The table below lists the stakeholders identified and the main listening and comparison channels set up by the Group:
| Stakeholder | Method of dialogue | |
|---|---|---|
| Personnel | Assessment interviews on individual performance Sharing of career development goals Initiatives of involvement on ethical and organisational culture issues HR portal and Group welfare portal Dissemination of the Code of Ethics |
|
| Financial Community | Shareholders' Meetings Corporate Governance Report Periodic financial reports Meetings with analysts, investors and proxy advisors Investor Relations Manager dedicated to investor relations |
| Contractual Partners | Roadshows with sales networks and operators National and local meetings and conventions Workshops |
|---|---|
| Customers | Dedicated communication channels (web, mailing, social) Monitoring of the level of satisfaction Communication channels dedicated to customers (web, mailing) Social networks Newsletters |
| Community | Participation in multistakeholder tables Meetings with representatives of institutions and associations Corporate contact points dedicated to relations with the media and institutions (Head of Institutional Relations and Training) |
| Environment | Organisation of events Partnerships with local authorities for the organisation of sports and philanthropic events Web and Apps for Mobile Devices |
This Statement provides stakeholders with a structured report on the results achieved and the improvement targets that they intend to pursue in the social and environmental fields.
In the sustainability process undertaken, the activities of involvement and comparison with stakeholders developed in this first year have not led to the identification of particular critical issues. However, Sesa undertakes to progressively structure the methods of stakeholder involvement and engagement with regard to non-financial issues, and to identify the most suitable methods and tools for listening, in response to the characteristics and needs of the various reference groups.
1.4.2. Material issues connected to the business activities
The material issues that emerged from the analysis, have been reorganised and merged in order to obtain a more effective representation. In the following chapters these issues are then linked to each area of application of Legislative Decree 254/2016.
Below is a list of the material issues identified for the Sesa Group and the relative materiality matrix:
| SCOPE OF Legislative Decree 254/2016 | MATERIAL ISSUE |
|---|---|
| Energy consumption | |
| Emissions | |
| Environmental | Water consumption |
| Waste | |
| Responsible supply chain | |
| Social | Customer relations |
| Relations with local communities | |
| Personnel Management and Human | Occupation |
| Rights | Company welfare |
|---|---|
| Development of skills and staff training | |
| Equal opportunities and staff training | |
| Staff health and safety | |
| Defence of human rights | |
| Fight against active and passive corruption |
Ethics, compliance and anti-corruption |
2. The Sesa Group and the environment
Aware of the climate changes affecting our planet, the Group is sensitive to the issue of protecting the environment as a resource for the well-being of mankind. This is why safeguarding and protecting the environment are issues of primary importance for Sesa, which undertakes on a daily basis to direct its activities towards respecting the balance between economic initiatives and environmental needs. The Group's widespread belief is that attention to the use of energy and the disposal of everyday materials will lead us to better preserve a more integral natural environment, in addition to promoting more aware resource consumption models and therefore the possibility to also curb operating costs.
For Sesa, attention to stakeholders and respect for the ecosystem in which it operates translate not only into a responsible approach from the point of view of generating economic and ethical value and sustainable growth, but also into the implementation of good environmental practices at Group level, in order to keep the impact on the sectors in which it operates under control. In particular, as part of its activities, the Group is committed to operating with respect for the environment, in accordance with the principles of sustainable development.
The Group companies operate in order to ensure the protection of the environment and the prevention of pollution and, specifically, this approach translates into a variety of activities in the daily working environment: (i) systematic reduction of the paper printing of e-mails, drafts, presentations and internal communications; (ii) collection and recycling of waste, printer toner and paper; (iii) energy saving practices that involve not only the behaviour of employees, but also, for example, the choice of equipment and energy supply contracts, for conscious monitoring of health and safety aspects in the company.
The Group's commitment to comply with the vast amount of environmental protection legislation in force and to reduce the environmental impact of its activities is first and foremost laid down in the Code of Ethics and in Organisational Model 231 adopted by the Group companies. As described in its Code of Ethics (Section 3), operational management must refer to criteria of environmental protection and energy efficiency with the aim of continuously improving health and safety conditions in the workplace and environmental protection.
2.1. Defensive initiatives
Thanks to these ideals of protection and defence, Sesa undertakes a series of initiatives aimed at reducing and preventing possible negative impacts on the environment resulting from its activities. They include, for example, the choice of energy supply starting from renewable energy. At operating level, Sesa monitors its energy consumption and related emissions even if, given the nature of its business, this aspect does not represent a source of particularly significant environmental impacts. The Group does not have a dedicated policy because its energy consumption refers exclusively to the ordinary management of company buildings and, for this reason, it is mainly concerned with verifying that there are no situations of anomalous consumption within its offices. The aim is therefore to maintain standard energy consumption, constantly checking levels and carrying out regular energy audits. The same approach has been adopted by Sesa for the management of atmospheric emissions caused by its activities, primarily energy consumption and personnel transfers, and the Company has therefore adopted no specific policies other than those relating to good management.
Below are some "good management" activities undertaken by Sesa aimed at reducing the impact of its activities on economic and social development and on the quality of life of the territory:
- a reduction in the total amount of waste produced, especially hazardous waste, and the development of recycling activities, promoting separate waste collection;
- improvement in the levels of awareness of personnel working within the Group or on its behalf, encouraging employees and collaborators to take responsibility for protecting the environment and implementing staff information and training programmes;
- raising awareness by suppliers and contractors of the environmental management principles of reference for the Group;
- commitment to actions aimed at maximising energy savings in its offices or headquarters, in the management of its vehicle fleet, favouring more efficient and less polluting technologies;
- reduction in the use of energy resources per unit of gas injected into the network through the maintenance and improvement of systems;
- optimisation of the use of motor fuels thanks to the renewal of the vehicle fleet and innovative mobility management systems.
2.2. Impact on the environment
The environmental impacts of the Sesa Group are mainly attributable to:
- Energy Consumption, Group company offices, warehouses and cash & carry units. The electrical system installed on the premises of the companies is connected to the public medium voltage energy distribution network;
- Consumption of natural gas, which supplies the two thermal power stations at the service of the building complex for heating and the production of Sanitary Hot Water (SHW);
- Fuel consumption, due to fuel for generators and for the vehicle fleet, in consideration of the fact that company employees use company cars for their commercial activities;
- Waste generated in administrative offices and warehouses.
2.3. Performance ratios
Although the Sesa Group is not an industrial transformation company, it attaches importance to providing information that is increasingly in line with the needs of its Stakeholders, through the presentation of certain environmental performance ratios. The energy consumption figures and the main CO2 emissions produced by the Group in the financial year ended 30 April 2017 (from 01/05/2016 to 30/04/2017) and in the financial year ended 30 April 2018 (from 01/05/2017 to 30/04/2018), are shown below.
As regards the Group's main operating headquarters (in Via del Pino and Via Piovola located in Empoli - Florence) consumption is accounted for a general level; the complex has a single electricity supply and a single supply of methane gas. As far as electricity consumption is concerned, the supplier's data in terms of energy and power consumption were used; the Group monitors consumption in specific sectors in order to maintain company certifications, in particular for the server farm (both at the level of the machines that make it up and the consumption for air conditioning in the rooms that house it).
The internal utilities powered by the electricity grid are:
- lighting;
- office desks (PCs printers screens and, in general, equipment to support the technical, administrative and commercial activities of offices);
- power supply for fan coils and air heaters;
- heat pumps for HVAC in offices and data centres;
- data centre machinery power supply;
- forklift battery recharging in warehouses.
Natural gas consumption was calculated on the basis of the supplier's invoices (methane is used only for the heating in winter); diesel consumption data was provided by the company, which keeps track of individual uses by employees in terms of time period and diesel consumed.
2.3.1 Consumption of energy, water and natural gas
Energy sources are the sources of energy available on Earth, i. e. natural resources that can be used by man to produce heat, power industrial plants, illuminate and heat. Energy sources are classified by the technology available and the scientific knowledge acquired.
The natural resources used by the Sesa Group include both non-renewable and renewable energy sources.
The biggest difference between fossil energy sources and renewable energy sources mainly concerns the length of time they take to form. In the case of fossil energy, the natural formation times are very long (geological times) and, for this reason, they are considered as " exhaustible resources ". On the contrary, renewable energy sources are repeated in short and very short-term cycles (e.g. sunrise, tides, wind, biomass, etc.). The formation times of renewable energy sources are much shorter than the human time horizon and for this reason they are called "renewable resources".
Energy sources can also be classified into primary and secondary energy sources. Primary sources are those with an energy content that is used directly in that they are already available in nature, such as fossil sources (oil, coal, natural gas), uranium, water, sun and wind. Secondary sources are the result of a production process, such as fuels, produced by refining crude oil, or electricity produced by power plants using primary sources.
Below is a list of the Group's consumption of natural gas, water and electricity. The data shown in the table relating to the consumption of natural gas for heating the offices refer to all the Group companies. Methane gas is used for HVAC in the offices, cooking and heating water.
In the year ended April 30 2018, the Sesa Group consumed approximately 27,000 Gj (Gigajoules, the joule being a unit of measurement of energy) of energy (electricity + methane) up two thousand Gj compared to the previous year, due mainly to the increase in the number of human resources hosted at the operating sites and to the extension of the consolidation perimeter (the inclusion of ICOS S.p.A. and Tech Value S.p.A.).
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| ELECTRICITY | 22,314 | 20,369 |
| NATURAL GAS | 4,400 | 4,420 |
| Total | 26,714 | 24,789 |
ENERGY CONSUMPTION (Giga Joule - GJ)
The Group's greenhouse gas emissions are those of an office-based organisation and are attributable to the use of fossil fuels for heating and the purchase of electricity produced by third parties. Emissions from Sesa's activities are therefore very limited and linked to traditional assets, such as electrical and thermal plants. The main energy consumption therefore derives exclusively from the consumption of electricity for the offices and the technological and IT equipment, from the heating of the buildings and from the consumption of fuel for company cars.
Despite the fact that there are no significant emissions from production processes, considering that the Group mainly carries out activities related to services, and that there are no plants for the internal production of electricity, in such a global and current context, the Group considers it important to monitor emissions of greenhouse gases and other emissions in order to assess any virtuous choices for a reduction of its carbon footprint.
For the preparation of the following indicators, greenhouse gas emissions (scope 2) were calculated using an emission coefficient for Terna's electricity, based on the overall gross production of the national park, equal to 0.375 kgCO2/kWh. For the emissions of greenhouse gas scope 1, deriving from the consumption of natural gas, diesel for power generators and fuel for the vehicle fleet (methane, diesel, petrol and LPG) were used emission coefficients in the table of national standard parameters of the Ministry of the Environment, updated to 2017.
ELECTRICITY (tCO2 and kWh)
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| tCO2 | 2,324 | 2,122 |
| kWh | 6,198,377 | 5,658,104 |
As far as natural gas is concerned, 247 tons of CO₂ had been produced by 30 April 2018, compared to 248 tons the previous year (-1%); this is only used in heating.
NATURAL GAS (tCO2 and m3)
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| tCO2 | 247 | 248 |
| m3 | 125,638 | 126,205 |
DIESEL FOR POWER GENERATORS (tCO2 and litres)
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| tCO2 | 14.05 | 9.60 |
| litres | 5,240 | 3,580 |
The rationalisation and modernisation of the Group's fleet has been going on for some years now with the application of "green" criteria: cars that reach the end of their life are replaced with new cars with more eco-friendly engines. In order to reduce travel, all the Group companies are committed to increasing the use of collaboration and videoconferencing tools, available at the Group's various offices throughout the country. Today, the fleet consists of more than 400 cars.
For this first year, it was possible to report only the tonnes of CO2 relating to the fleet of companies operating in the Empoli technology centre, with reference to the period from 1 May 2017 to 30 April 2018.
CONSUMPTIONS DUE TO FUEL FOR THE FLEET OF THE EMPOLI TECHNOLOGY CENTRE (tCO2)
| Fuel type | 30/04/2018 |
|---|---|
| Petrol | 44.19 |
| Diesel | 1682.71 |
| Methane | 1.50 |
| LPG | 0.33 |
With regard to most Group companies, the consumption of water resources is not a material issue, as water is used only in the bathrooms, however, it seems fair to provide clear and accurate information on the use of water at the Empoli Technology Centre, where the Group's main activities are carried out. All the water is supplied by the public water main.
| WATER CONSUMPTION (M3) | |||
|---|---|---|---|
| 30/04/2018 30/04/2017 |
|||
| m3 | 8,206 | 8,531 |
2.3.2 Waste
Municipal solid waste is managed by the public collection service and its quantity and method of disposal cannot be determined. The following wastes are considered to be "special" and are therefore managed differently:
- paper and cardboard packaging: these are collected separately at ICT Logistica S.r.l., which performs logistics and warehouse activities, and delivered to the disposal companies;
- disused electronic equipment: this is given to local companies authorised to recycle this type of waste;
- used toner cartridges: deposited at regular intervals in compliance with current regulations, and collected by appointed companies.
| WASTE (Tonnes - t) | ||
|---|---|---|
| 30/04/2018 | 30/04/2017 | |
| Paper and cardboard |
88.54 | 91.81 |
| Wood and pallets | 69.68 | 102.53 |
| Plastic | 13.49 | 15.87 |
| Total | 171.86 | 210.20 |
TYPES OF WASTE (Tonnes - t)
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| WEEE | 33.40 | 46.15 |
| Septic tank sludge | 80.54 | 84.65 |
| Total | 113.94 | 130.80 |
3. THE SESA GROUP AND THE PEOPLE
3.1. A Group that grows with talented people
Human capital is the Sesa Group's main asset: integrity, correctness, professionalism, business continuity and attention to people are the distinctive values that guide the Group's strategy in managing and developing its Human Resources in order to sustainably face the competitive challenges of the market and improve the quality of working life through systematic work-life balance actions and corporate welfare policies.
At 30 April 2018, the number of Group employees reached a total of 1,642, a further increase of 215 (+15% YtD) compared to the previous year, confirming the long-term growth and development trend that has characterised the Sesa Group since it was established. If we include the 54 trainees, the number of human resources as at 30 April 2018 was approximately 1,700.
| 30/04/2018 | 30/04/2017 | |||
|---|---|---|---|---|
| Men | Women | Men | Women | |
| Executives | 17 | 1 | 15 | 1 |
| Middle Management |
101 | 21 | 80 | 20 |
| Office Staff | 989 | 499 | 855 | 449 |
| Blue Collars | 14 | 0 | 6 | 1 |
| Total | 1,642 | 1,427 |
EMPLOYEES BY PROFESSIONAL CATEGORY AND GENDER
EMPLOYEES SUBDIVIDED BY CONTRACT AND GENDER
| 30/04/2018 | 30/04/2017 | |||
|---|---|---|---|---|
| Men | Women | Men | Women | |
| Permanent full-time contracts |
1,057 | 416 | 899 | 387 |
| Total | 1,642 | 1,427 | ||
|---|---|---|---|---|
| Temporary contracts | 36 | 11 | 31 | 7 |
| Permanent part-time contracts |
28 | 94 | 26 | 77 |
Human capital, as the primary value of the Group, is a strategic resource that must be fostered and developed through long-term professional growth. Therefore, the Sesa Group pursues a policy of hiring its human resources on an open-ended basis, through recruitment and training plans for young high school and university graduates, offering them permanent employment contracts in all the Group companies. As at 30 April 2018, the percentage of personnel employed on permanent contracts was over 97%.
The Sesa Group also pursues human capital retention plans through a mix of strategic governance and development tools (training, career plans, work-life balance, team building and corporate welfare initiatives) by the parent company Sesa S.p.A. As proof of this commitment, during the year ended 30 April 2018, there was a further reduction in outgoing turnover of 4.14% compared to 4.70% at 30 April 2017, despite the pressures that characterise the Information Technology sector, which presents a structural situation with a lack of professionalism and abovenational average dynamics and mobility of human resources.
With regard to incoming turnover (10.11% in the year ended 30 April 2018), more than 45% of new hires regarded resources up to the age of 30, in support of the development of the human capital dimension necessary to support business growth.
RATE OF OUTGOING TURNOVER
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| Total terminations | 68 | 67 |
| Total employees | 1,642 | 1,427 |
| Rate of outgoing turnover (%) |
4.14% | 4.70% |
| % Men | 4.28% | 5.75% |
|---|---|---|
| % Women | 3.84% | 2.55% |
Age Group (%)
| < 21-30 > | 6.93% | 9% |
|---|---|---|
| < 31-50 < | 3.96% | 4% |
| > 51 | 2.93% | 4% |
| Geographic Area (%) | ||
|---|---|---|
| Northern Italy | 4.23% | 6.64% |
| Central Italy | 4.20% | 3.94% |
| Southern Italy | 0% | 0% |
RATE OF INCOMING TURNOVER
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| Total new hires | 163 | 186 |
| Total employees | 1,642 | 1,427 |
| Rate of incoming turnover (%) |
9.93% | 13.03% |
| % Men | 10.53% | 15.38% |
|---|---|---|
| % Women | 8.64% | 8.28% |
Age Group (%)
| < 21-30 > | 29% | 38.24% |
|---|---|---|
| < 31-50 < | 7.34% | 9.21% |
| > 51 | 5.32% | 7.67% |
| Geographic Area (%) | ||
|---|---|---|
| Northern Italy | 11.89% | 14.19% |
| Central Italy | 8.90% | 12.66% |
| Southern Italy | 0% | 7.69% |
As proof of the considerable attention paid to the protection and enhancement of its human resources, it should be noted that the Sesa Group has never made use of redundancy procedures or lay-off schemes. The absenteeism rate for the last financial statements was a low 2.55% (based on calculation of the number of hours of absence excluding hours of vacation and leave).
| ABSENTEEISM | ||||
|---|---|---|---|---|
| 30/04/2018 | 30/04/2017 | |||
| Total hours | Absenteeism | Total hours | Absenteeism | |
| absence | rate | absence | rate | |
| Total | 63,915.25 | 2.55% | 63,697.25 | 2.80% |
| Men | 24,928.50 | 1.48% | 25,604.50 | 1.12% |
| Women | 38,986.75 | 4.76% | 38,092.75 | 1.67% |
| Geographic | ||
|---|---|---|
| Area | ||
| Northern Italy | 20,371.75 | 16,558.75 |
| Central Italy | 42,952.50 | 46,751.75 |
| Southern Italy | 591 | 386.75 |
The Sesa Group is committed to protecting the health and safety of workers through prevention and ongoing training activities, fully implementing Law no. 81 of 2008. It should be noted that only three accidents were recorded in 2018, all of which were minor.
SAFETY AT WORK - ACCIDENTS
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| Men | 1 | 1 |
| Women | 2 | 0 |
| Total | 3 | 1 |
| Geographic Area | ||
|---|---|---|
| Northern Italy | 3 | 1 |
| Central Italy | - | - |
| Southern Italy | - | - |
| Frequency index* | 1.44 | 0.54 | |
|---|---|---|---|
| Severity index** | 0.02 | 0.004 |
* The frequency index is calculated as follows: (no. accidents/no. work hours) x 1,000,000. The number of hours worked includes only internally managed companies.
** The severity index is calculated as follows: (no. days lost due to accident/no. work hours) x 1,000. The total number of accidents does not include in-transit accidents. The number of days lost as a result of an accident is calculated considering the calendar days. The number of hours worked includes only internally managed companies.
The strategic governance of human capital envisages the retention of permanent resources (97% of the total) and the hiring of Young high school and university graduates undergoing training in the areas with the greatest potential for the development of Information Technology (Cloud Computing, Digital Solutions, Security and Analytics).
The Group therefore systematically selects and recruits young talents from among the new highpotential resources entering the working world, through a dedicated recruitment and training team.
This programme has led to the recruitment of more than 160 resources during the year, through the following actions:
- collaborative agreements with the main universities in Italy and participation in Career Days;
- social communication plans through the use of the main tools including LinkedIn and primary job sites for recruitment. Initiatives were implemented to increase interest and social visibility: in particular, through LinkedIn the editorial and recruiting activities carried out by the Human Resources department, it was possible to strengthen the job offer promoted by the Group, with a positive response in terms of quality and quantity of the professional figures contacted;
- Recruitment events at the Group's main offices, aimed at presenting job and professional growth opportunities for young graduates.
After recruitment, the Group carries out activities for the development and retention of human capital through the following actions:
-
Management and Enhancement: programmes for the growth and development of human capital;
-
Training and Continuous Updating: over 1,300 hours of technical and professional training and over 7,500 hours of training within the scope of Key Skills (Soft and Digital Skills, Project Management, Languages, Sales Techniques, Occupational Health and Safety, Corporate Responsibility Legislative Decree 231);
- Welfare: development of an organic plan of interventions aimed at social well-being (Family, Education and Health) and the pursuit of work-life balance goals, with a view to balancing work and private life.
During 2018, training activities involved approximately 500 resources, with a significant increase in the training of both basic skills (soft skills) and technical skills, with a decline in the scope of compulsory training, for which systematic plans are envisaged for 2019 (in particular, the new elearning training platform; methodology for the provision of training courses that offers the possibility of independently managing study times and methods), in relation to the deadlines envisaged by current legislation.
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| Total | 453 | 542 |
| Compulsory training | 57 | 333 |
| Training in basic and transversal skills |
294 | 166 |
| Technical training | 102 | 43 |
TRAINING - Number of employees trained
Total training hours increased from 10,020 hours at 30 April 2017 to 11,373 at 30 April 2018 as a result of the above-mentioned increase in training in technical skills and soft skills.
TRAINING - Training hours
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| Total | 11,373 | 10,020 |
| Compulsory training | 587 | 974 |
| Training in basic and transversal skills |
7,470 | 8,530 |
| Technical training | 3,316 | 516 |
| Men | Women | Men | Women | |
|---|---|---|---|---|
| Total by gender | 8,268 | 3,105 | 5,117 | 4,903 |
| Compulsory training | 432 | 155 | 668 | 306 |
| Training in basic and transversal skills |
4,739 | 2,731 | 3,967 | 4,563 |
| Technical training | 3,097 | 219 | 482 | 34 |
Among the initiatives of the Sesa Group in the field of training is the partnership in the IMO project ("Mechanical industry in support of employability"), promoted by Federmeccanica in collaboration with Federmanager and Fondirigenti, aimed at promoting collaboration between schools and companies for the design of training courses for the development of essential skills to increase the employment opportunities for students at the end of their studies. The project involved six companies and five schools in the metropolitan area, with a total of 21 teachers and 30 students.
3.2 The composition of human capital
Being close to people means being able to listen to the needs of human resources and to experience the path of growth and innovation on a daily basis, together with the numerous ecosystems with which the Group interacts.
The Group's strategy is based on a distributed national presence of its companies, with physical facilities in major Italian cities and a strong presence and foothold in the Empoli technology centre in via Piovola and via del Pino, the main operating headquarters of the Sesa Group.
The human capital of the Sesa Group is just as varied and organic in terms of age and gender. As at 30 April 2018, the average age of personnel is about 40: personnel under the age of 50 accounts for 77% of the total.
| EMPLOYEES SUBDIVIDED BY GEOGRAPHIC AREA |
|||||
|---|---|---|---|---|---|
| 30/04/2018 | 30/04/2017 | ||||
| no. | % | no. | % | ||
| Northern Italy | 639 | 39% | 437 | 31% | |
| Central Italy | 977 | 59% | 964 | 68% | |
| Southern Italy | 26 | 2% | 26 | 1% | |
| Total | 1,642 1,427 |
EMPLOYEES SUBDIVIDED BY AGE
| 30/04/2018 | 30/04/2017 | |||
|---|---|---|---|---|
| no. | % | no. | % | |
| < 21-30 > | 231 | 14% | 204 | 14% |
| < 31-50 > | 1,035 | 63% | 923 | 65% |
| > 51 | 376 | 23% | 300 | 21% |
| Total | 1,642 | 1,427 |
Gender quotas are around 68% for men and 32% for women.
| 30/04/2018 | 30/04/2017 | |
|---|---|---|
| Men | 1,121 | 956 |
| Women | 521 | 471 |
| Total | 1,642 | 1,427 |
| % Men | 68% | 67% |
| % Women | 32% | 33% |
EMPLOYEES SUBDIVIDED BY GENDER
The Sesa Group considers the protection of diversity to be fundamental and is committed to offering equal opportunities for the development and growth of its human capital. With this in mind, the Group has invested in welcoming disabled staff into its work structures. Long-term annual recruitment and integration programmes have been defined for the integration of workers belonging to protected categories.
| PROTECTED CATEGORIES | |||||
|---|---|---|---|---|---|
| 30/04/2018 | 30/04/2017 | ||||
| Men | 32 | 22 | |||
| Women | 23 | 17 | |||
| Total | 55 | 39 | |||
| % Total | 3.35% | 2.70% |
3.3. Corporate welfare as a means of engagement
For over five years, the Sesa Group has been an active part of a comprehensive corporate welfare programme aimed at wellbeing and improving the quality of life of its resources. This policy confirms the centrality of human resources in the Group's strategic and development plans and is based on the preparation of a series of goods and services made available to staff and their families.
Family, health and wellbeing are the cornerstones of a programme tailored to the group's resources and developed in:
- children's benefits: company crèche, refunds for summer centres, contributions and scholarships and study stays abroad;
- flexible benefits: vouchers for travel, books, fuel vouchers and shopping vouchers.
All the above tools are directly available to resources through access to a dedicated Welfare portal that can be consulted directly. This tool was created in 2018 and contributes to the direct management of the welfare services made available to human resources by the Sesa Group.
Fundamental support for the project comes from the Sesa Foundation, set up in July 2014 by the Group' s founding partners to create a fully independent structure dedicated to social solidarity and philanthropic activities in the area.
The following section of this report provides a detailed illustration of some of the main initiatives promoted by the Sesa Foundation in the year ended 30 April 2018.
Parental leave
At Sesa, parental leave is granted in accordance with applicable laws and local legislation. The Group supports its employees in reconciling their family and professional lives. At 30 April 2018, 73 Group employees, 4.45% of those entitled to it,had taken parental leave. The percentage of employees who have returned to work after the end of their leave is around 98%.
| 30/04/2018 | 30/04/2017 | |||
|---|---|---|---|---|
| Men | Women | Men | Women | |
| Parental leave | 27 | 46 | 23 | 44 |
| Return after parental leave |
27 | 44 | 23 | 44 |
| Rate of return | 100% | 96% | 100% | 100% |
MATERNITY AND PATERNITY LEAVE
4. THE SESA GROUP AND THE SOCIAL COMMUNITY
4.1. Social responsibility
The Sesa Group, also through the Foundation that bears its name, has always promoted initiatives and projects of a social nature. For Sesa, it is important to be perceived as present and close, attentive not only to the economic needs of the communities in which it operates, but also to their social needs. Acting as a driving force not only for the economy, but also for the social wellbeing of communities, favours the creation of important relations with bodies, institutions and social organisations, contributing to integration into the economic and social fabric of the territory, with positive repercussions in terms of commercial positioning and reputation, as well as well-being for employees and stakeholders.
In this sense, support for families in difficulty, attention for vulnerable groups and a contribution to significant social causes and projects are also part of the Group's overall strategy. Sesa aims to provide high-quality, reliable solutions and services, incorporating social, environmental and governance issues into both its risk management processes and corporate DNA, working together with customers, suppliers, public and collective institutions and every other stakeholder interested in promoting their dissemination.
In particular, the socio-economic context generated by the prolonged period of crisis has reinforced the perception that companies must act in synergy with public and collective institutions, in order to support the development of new responses to the needs expressed by society. The changes taking place (e.g. an ageing population, new forms of poverty, an increasing number of dependent elderly people and unemployed young people) have led to the emergence of new categories of needs with a high social content, which affect and will affect an everincreasing number of people. Sesa helps to respond to these new needs both in the commercial sphere, as a commercial and technological partner, and by supporting social initiatives and projects.
The development of activities with social aims is a common heritage of the entire Group and is particularly expressed by the Sesa Foundation (whose projects we will discuss in greater detail below), which acts as an incubator for new ideas and initiatives.
Sesa contributes to the promotion and dissemination of skills, particularly in the economic sphere, through constant collaboration with local institutions: training institutes, universities and economic organisations. Sesa participates with secondary schools in the Alternanza Scuola-Lavoro work experience programmes, helping students gain a better understanding of the working world and learn about the fundamental elements of economic citizenship and financial culture.
Social initiatives - whether occasional or part of long-term agreements - are aimed at promoting and affirming the Group's identity, strengthening its brand, and the initiatives to be supported are selected in consideration of the positive impacts they can have on all stakeholders, in terms of reducing social costs and/or increasing the economic development of the community. Identifying and supporting the most valid initiatives, in terms of consistency with the Group's territorial operations and visibility/impact on the territory, is therefore important for maximising the economic and social return of the contributions paid, creating a "collaborative growth" that aligns social intervention with business strategies, acting on three elements:
- Enabling growth, addressing factors such as professional training, high quality education, better quality of life, reducing community cost issues and social distress;
- Strengthening of demand, working on factors such as the size and quality of reference markets;
- Strengthening of the competitive capacity of communities, encouraging investment and development activities.
To this end, no donations or sponsorships - either direct or indirect - may be made to political parties, movements, committees and other political organisations, their representatives and candidates, congresses or parties with political propaganda purposes.
4.2. Relations with customers and suppliers
The Sesa Group intends to establish a relationship of trust with its customers and suppliers, based on fairness and transparency. With the aim of creating mutually favourable relations, based on transparency, trust and consensus in decisions, Sesa operates with particular attention to the involvement of its stakeholders: employees, customers, shareholders, business partners and suppliers. The Group does not have a single formalised policy on social issues in general, but it does have a number of policies relating to and linked to quality management systems, which we shall highlight below.
The creation of sustainable value by the Sesa Group is expressed in relations with customers and suppliers, based on continuous processes of collaborative dialogue. The spirit of collaboration and respect for the reciprocal roles that animates the relationship between the Sesa Group and its external stakeholders makes it possible to support paths of dialogue and communication and to respond promptly, comprehensively and transparently to their information needs.
In the corporate philosophy, the customer is, first and foremost, a person with his own needs and projects, but also with problems and difficult situations. The mission is to help the client accomplish his projects and overcome any difficulties. The customers of the Sesa Group know that they can count on the professionalism and expertise that, have become distinctive over the years.
Lastly, as we will see below, supply chain risks are carefully managed through preliminary analyses and documentary requests that enable each individual supplier to be assessed as thoroughly as possible.
4.2.1. The supply chain
The Sesa Group applies, in its relations with suppliers, the principles of fairness and transparency, adopting selection procedures carried out with impartiality and according to rules that include the verification of quality, technical-professional suitability, ethical-behavioural aspects, compliance with applicable regulatory standards and cost-effectiveness of the supply of goods, services and works. The contractual standards used in the Group's strategic supplies tend to require suppliers to comply with Decree 231/01 and the Group's ethical principles.
The Group's Code of Ethics contains a specific section dedicated to relations with Suppliers (Section 2, point 3), which must be managed in accordance with the principles of maximum collaboration, willingness and professionalism, as well as respect for the principles of transparency, equality, loyalty, fairness and competition. The establishment of relations with Suppliers or the management of existing relationships is prohibited with counterparties for whom there is good reason to suspect involvement in illegal activities and/or without the necessary requirements of professionalism and commercial reliability. The respect, by each Supplier, of the principles set forth in the Group's Code of Ethics is decisive for the establishment of the contractual relationship. The process of purchasing goods/services and managing expenditure budgets follows specific internal procedures, structured on an ad-hoc basis to guarantee the best efficiency: this internal procedure identifies roles, responsibilities and reference contexts.
This process involves the assignment of specific categories of monitored expenditure to specific Responsibility Centres, i.e. to the individual company structures (Departments/Areas/Offices) responsible for acquisition and management. The procurement of goods and services is subject, depending on its economic impact, to defined selection, assessment and approval procedures, which also involve the intervention of interfunctional advisory bodies. The spending Responsibility Centres must carry out a detailed and merit-related check on the relevant spending initiatives, evaluating their usefulness, in relation to the operating context of reference, the congruence of the price in terms of cost/benefit and the technical and economic characteristics of the Supplier.
The selection of Suppliers must be based on criteria of transparency and fairness, and aimed at identifying counterparties capable of reconciling the company's needs in the best possible way, from a cost/performance point of view, limiting, as far as possible, the company's potential exposure to any risks. As part of the process of selecting reference Suppliers, the companies of the Sesa Group shall appropriately assess, on the basis of their business relationships, the characteristics of honourability (also through specific self-certification by the supplier), economicfinancial soundness and reliability of the counterparty, by querying public and/or system databases or by using specific certified information services. Supplier selection activities must also consider the supplier's commitment to comply with the Organisational Model pursuant to Legislative Decree 231/2001, adopted by the Group or, as a last resort, that it has its own Code of Ethics with principles consistent with those of the Sesa Group.
The Group has therefore adopted a series of instruments (Code of Ethics, internal procedures and policies) for the responsible management of the supply chain, aimed at mutual satisfaction and based on respect for the principles of transparency, equality, loyalty, fairness and competition.
Selection of new suppliers based on ethical, social and environmental criteria
The main risks in the supply chain with regard to social and environmental aspects are not directly and easily controlled by the Group and can be traced back to possible negative impacts on the Group deriving from inadequate control over the production outside the Group of products/services/work, also with reference to the protection of intellectual property and the correctness of the news published and disseminated. These risks are mitigated not only by checking the requirements and defining the specifications during the qualification and selection phase, but, above all, by carefully managing the contractual agreements between the parties, and by defining the high standards of supply/performance (so-called standard levels) and the continuous monitoring of the supplies/services rendered by the supplier.
As already mentioned, the Group's supplier selection activities also require the supplier to sign its commitment to comply with the Organisational Model pursuant to Legislative Decree 231/2001, adopted by the Group or, that it has its own Code of Ethics with principles consistent with those of the Sesa Group. The objective of encouraging responsible business practices with the supply chain is one of the areas of project evolution identified by the Group. The selection of collaborators and the construction of virtuous and lasting relationships are aspects of fundamental importance for the Group, being involved in activities at Sesa's offices or at customers' premises, which is why they are carefully assessed and managed.
To this end, the aforementioned structured selection, assessment and qualification process makes it possible to constantly monitor their level of risk, with a view to efficient management functional to the Group's activities. Social and ethical aspects, such as health and safety, regularity of payments, social contributions and compliance with employee protection are included in the terms and conditions that employees accept and sign.
4.2.2. Customer relations and customer satisfaction
The changing competitive environment that IT companies face in supporting digital transformation and the resulting changes in customer behaviour and expectations is of increasing strategic importance. Today, the main aim is to make a better job of acquiring and retaining customers than competitors, and to do this it is necessary to adopt a competitive strategy capable of creating and strengthening bonds of trust. From this point of view, customer satisfaction with the quality and cost of the product or service provided is not the only factor affecting customer loyalty.
Also important are the customer's expectations on intangible aspects of the relationship such as perception with respect to the transparency of contractual conditions, conditions of security and protection of privacy in the management of relationships, the solution of problems and emergencies. This is even truer if we consider the fact that a multichannel digital service model which does not offer the same reassurance as direct personal contact and is increasingly linked to technologies that amplify the flow of data on the web and the consequent security problems, has become established.
The Sesa Group's creation of sustainable value is expressed first and foremost in the pursuit of maximum customer/user satisfaction, which is also formalised in its quality management systems policy. In fact, the Group's main aim is the constant improvement of the quality and safety standards envisaged, with periodic monitoring of the quality of the service provided, together with appropriate and prompt communication of information relating to any changes and variations in the service provided.
Sesa promotes the adoption, in contracts and communications, of clear and simple language, as close as possible to that of its customers. It encourages interaction with customers through the management and rapid resolution of any claims through appropriate communication systems, preferring dialogue based on the utmost professionalism and quality, which sees respect and full cooperation as its key values, to litigation.
The quality of relations between the Group and its clients is a fundamental strategic factor for the competitiveness and solidity of the companies that belong to it; good rules, effective selfregulation and correct conduct are the pillars on which customer protection rests.
To this end, we would like to remind you that, in 2015, Sesa S.p.A. acquired SA8000 ethical certification, with which the Group establishes the requirements for socially correct behaviour towards all stakeholders. In particular, Sesa formally undertakes to respect and enhance the relationship with its customers, through an effective system of involvement, communication and dialogue.
4.3. The Sesa Foundation
Attention to employees and their families, to young people, to the territory and to those in need of help, has always been a priority of company management and this is why, in July 2014, the Sesa Foundation (hereinafter "the Foundation"), a completely autonomous structure dedicated to social solidarity, was created at the request of the shareholders. The Foundation is a non-profit organisation based in Empoli, the aim of which is to carry out social solidarity activities pursuant to art. 10, paragraph 1, letter a) of Legislative Decree 460/97 mainly for education, scientific research, education, social services and health care in Tuscany.
Within the scope of its institutional purposes, the Foundation:
- promotes and organises seminars, training courses, events, conferences, study meetings, round tables and, more generally, scientific and educational initiatives;
- promotes and encourages education, especially the education of young people, in the area of reference, partly through the establishment of scholarships and/or grants;
- carries out charitable activities in favour of economically disadvantaged social categories, also but not only in the reference territory;
- promotes welfare initiatives and activities, including those relating to health care, aimed at contributing particularly to the well-being of Sesa Group employees.
Activities to engage local communities, impact assessments and development programmes
Numerous initiatives and activities were carried out in 2017, in line with the Group' s institutional aims.
The activities carried out were organised in three ways:
- the Foundation's own projects (institutional activities);
- projects implemented on the basis of proposals from local organisations or bodies;
- projects in response to requests from local bodies and organisations received by the Foundation.
The most relevant sectors of intervention were the following:
Social Solidarity and Philanthropy: During the year, the Foundation supported projects dedicated to the weaker segments of the population or to host structures for non-selfsufficient young people in the area, following a careful assessment of the needs emerging from the social realities that approached the Foundation.
The most significant donations and sponsorships are briefly described below:
"I Bambini delle Fate": The Sesa Foundation has supported the Foundation "I Bambini delle Fate", which provides financial support for social inclusion projects and processes managed by local organisations for the benefit of children and young people affected by autism and other diversities. Specifically, the Sesa Foundation has supported a social agriculture project in the Calci area (Pisa). The project entitled "Natura Nakupenda" consists in the creation of a Training and Rural Work Centre for autistic youngsters. Thanks to this Centre the children can spend their days in a positive environment in contact with nature and learn notions and habits that will help them enter the workforce with their inclusion in real work cycles;
"A pranzo con gli Ortolani Coraggiosi": last December, the Sesa Food canteen organised lunch for its employees using agricultural products directly from the kitchen garden run by the children of Ventignano. "Ortolani Coraggiosi" is a social agriculture project pursued by the Sinergica Cooperative. The project involves 12 autistic children aged between 17 and 25 who, thanks to educators and farm workers, carry out work in the fields that is of great therapeutic and social value. On the same day, a charity corner was set up in the company canteen, where the Sinergica Cooperative was able to sell Christmas hampers and products made by the children of the Casa di Ventignano. The Sesa Foundation decided to donate 1 euro to the Sinergica Cooperative, withheld from its employees for their lunch during the event, in order to support the Cooperative;
"Mensa dei poveri e dei bisognosi della Misericordia": The Foundation made a donation to the Misericordia di Fucecchio for the creation of a social canteen to provide meals ready for those who are unable to prepare them themselves and for those who live in economic hardship. The project envisages the opening of a canteen on the ground floor of the premises of Fucecchio della Misericordia, in Corso Matteotti, 30. The social canteen aims to provide lunch for about 25 people from Monday to Friday and then expand the service, after the first 12 months of opening, to every day of the week;
"Un piccolo gesto per grandi progetti: Adotta un pulmino": The Sesa Foundation has made a donation to the AlaTha Social Cooperative in Milan to solve the problem of the transport of disabled and elderly people who cannot move around independently. The donation is aimed at supplying a minibus for their transportation and for the travel of people in situations of reduced mobility. Since 1995, Alatha has deployed numerous volunteers and a lot of passion to help people with projects related to transport, home care, the removal of architectural barriers and much more. In fact, every year the association receives numerous requests from lonely elderly people who need to reach hospital facilities for treatment or who simply need to get out of the house. It is a valuable aid for the community that the Foundation is happy to support;
"Elementare Watson! Oltre i limiti della disabilità ": The Foundation supported the event "Elementare Watson" oltre i limiti della disabilità (Elementary Watson beyond the limits of disability), held on October 20 and 21, 2017 at the Chamber of Commerce of Alessandria, the promoters of which included the non-profit Association Abilitando, set up with the aim of helping to facilitate the daily lives of disabled people by bridging physical and cognitive gaps thanks to technology. In particular, the support was aimed at the organisation of a Hackathon dedicated to the topic of technology for disability, an event promoted by Abilitando, IBM, Alessandria Chamber of Commerce and involving developers, engineers, designers, students, markers and start-uppers from the Universities of Piedmont, Liguria and Lombardy. Participants were asked to develop Apps and software to create a useful service for the visually impaired, people with motor disabilities and people affected by autism;
"L'arcobaleno va in corto": The Foundation has contributed with a donation to the crowdfunding campaign "L'arcobaleno va in corto", organised by the Milanese non-profit social cooperative L'arcobaleno and its theatre company "Noi de l'arcobaleno" for the production of a short film with a cast of disabled actors and children. The funds raised will help the cooperative to cover the costs of production and post-production and provide an opportunity to participate in National Festivals. For the children of the cooperative this is an important opportunity for exchange and also a way to experience the language of cinema for the first time. The theatre company "Noi de l'arcobaleno" has been organising annual workshops for the production of shows dedicated to disability-related topics for over twenty years. What makes these texts so special is the fact that they are always original, being produced by the pupils themselves;
"Realizzazione di un Nuovo Centro Nazionale per la Riabilitazione di persone sordomute": in 2017 a donation was made to the Lega del Filo d'Oro, the Italian Association for the Deaf and Blind based in Osimo (Ancona), engaged since 1964 in the assistance, education, rehabilitation and reintegration into the family and society of children, young people and adults who are deaf, blind and psychosensory impaired, through the creation of special structures, as well as the training of operators, research and experimentation. The project supported by the Sesa Foundation envisages the creation of a new National Centre, a highly specialised centre for the rehabilitation of the deaf and blind;
"Adotta un mondo di Sì": The Foundation made a donation to the Lega del Filo d'Oro - the Italian Association for the Deaf and Blind of Osimo to provide services, assistance and help for deaf, blind and psychosensory-impaired children and support for their families;
"Magoo's special sailors": In 2017, a donation was made to the Lega Navale Italiana, Florence/Prato section, which pays particular attention to social activities in favour of the disabled. The project is the result of extensive experience with heterogeneous groups of people of all ages affected by psycho-physical difficulties. In particular, " Magoo's special sailors ", intends to work, over a period of three years, to assess the effects of participation in activities such as the use of a sailboat by people falling within the autistic spectrum, investigating and analysing their educational needs;
"Fondazione Firenze Radioterapia Oncologica": a small contribution was made to the Fondazione Firenze Radioterapia Oncologica non-profit organisation for the fight against cancer in order to support and finance oncological scientific activities, the strengthening and improvement of comfort in outpatient clinics and the oncological radiotherapy day hospital, upgrades to the technology in use on the ward and the improvement of information for the local community and patients;
"Running Innovation per AIL": During the corporate convention held in Riccione on 15-16 May 2017, the Sesa Foundation organised a run, the proceeds of which were donated entirely to the non-profit organisation A.I.L.- Associazione Italiana contro le Leucemie, Linfomi e Mielomi;
"Associazione Nazionale Vigili del Fuoco del Corpo Nazionale ": donation to the nonprofit organisation of the Fire Brigade, for an initiative to raise the funds necessary to award scholarships to schoolchildren who for various reasons (natural disasters) require support for educational and school activities;
Easter Egg Charity Sale: in 2017 the Foundation organised a charity sale of Easter eggs. Employees of the Sesa Group were able to purchase Easter eggs from the association "Noi per Voi Onlus" to support the scientific research of the Meyer Hospital in Florence against leukaemia and cancer in children.
During the year, the Sesa Foundation also took steps to raise funds among its employees, which were then donated to organisations and projects identified on a case-by-case basis.
Art, cultural initiatives and initiatives for the territory: in 2017, it supported organisations and associations which, due to their historical presence, recognised authority and social impact, were considered worthy of support. Thanks to the support of these projects, the Foundation's link with the territory has been considerably strengthened, with the aim, on the one hand, of recovering and transmitting the values of the local community and, on the other, of protecting and enhancing the rich and varied cultural heritage of the territory.
The main projects supported are the following:
"Pontorme in Festa": support for the tenth cultural event "Pontorme in festa" organised by the Borgo Pontormese Association, in keeping with the 2016 event. The event was held on 2 and 3 September 2017 with the intention of celebrating the village of Pontorme, its history and its people. The event is included in the Certified Regional List of "events of historical reenactment";
"Restauro Colonnina Leopoldina": contribution for the recovery of the Colonna Leopoldina di Santa Maria (Empoli), located at the centre of the junction between Via Livornese and Via Lucchese. The Column has been recovered thanks to the joint work of Casa del Popolo and the Parish Council which created the Santamariese Committee. The Colonnina is a point of reference for the area of Empoli and a beautiful historic landmark. It was once a meeting point for the people of the area and was later one of the structures chosen by Leopold II of Lorraine to indicate the directions of the two royal roads";
"Adotta le aiuole di Piazza della Vittoria di Empoli": the Foundation has contributed to the redevelopment of the green area of Piazza della Vittoria, a meeting point for the community of Empoli, with the construction of three flowerbeds and a green area on the east side of the square. The inauguration took place on 4 November 2017. It was a small operation that aimed to strengthen the link of the Sesa Foundation with the territory;
"Concerti di Sant'Andrea": donates to the Mons. Giovanni Cavini Association for the organisation of concerts held at the Collegiate Church of Sant'Andrea of Empoli, a free event well known to the people of Empoli;
"Calasanzio Spazio Giovani": the Foundation made a donation to the Calasanzio Cultural and Sports Association and the Calasanzio Foundation to support the new project of the Calasanzio Institute in Empoli to renovate the school yard to create a multipurpose sports field that will be open to both students of the Institute and the general public; a space where children and young people of the area can spend their free time and practice sports, play and socialise and, where possible, to play football, basketball, volleyball, tennis and practice fencing. The renovation involved: the restoration of the base of the multipurpose field, the renovation of the changing rooms, the renovation of the perimeter accesses;
"Li omini boni desiderano sapere": contribution to the Association Vinci nel Cuore which, together with the Municipality of Vinci (FI), organised a cultural event on 26 November 2017 to commemorate two illustrious sons of Vinci. The event that was held at the Teatro della Misericordia in Vinci featured the awarding of the prize to the communication "Li omini boni desiderano sapere", in memory of Leonardo da Vinci and his genius, and the prize for the journalism in memory of the journalist from Vinci, Leonardo Berni. The event was organised by the Association Vinci nel Cuore in collaboration with the Municipality of Vinci, under the patronage of the Order of Journalists and the Tuscan Press Association, joined by the Tuscan Regional Authority.
University, Education and Training: In 2017, the Foundation strengthened its collaboration with the University Institutes of the Region of Tuscany, in particular with the Universities of Florence, Pisa and Siena, for the activation of internships and apprenticeships and to encourage meetings with the companies of the Sesa Group on research and innovation. In particular, it participated in orientation activities through meetings with graduates and undergraduates and organised company visits for university students.
The Protocol of Collaboration between Csavri - University Service Centre for the exploitation of the results of Research and the management of the University Incubator of Florence, FRI - Research and Innovation Foundation of Florence University, Sesa Farm and Sesa Foundation signed on 6 July 2015, fits into this context.
The purpose of the collaboration protocol is the development and implementation of collaborations for the promotion of innovative start-ups and innovative methods for the introduction of new graduates into the workforce. In particular, with this protocol of understanding the Sesa Foundation intends to promote innovation, research, development and training projects by constantly collaborating with the Foundation of the University - FRI on projects of common interest at regional, national and European level.
Education and Training, School and Work Alternation Project: Attention to young people and their education has always been one of the main values of the Sesa Group and the Foundation has supported the growth of young people since its inception, supporting them and creating the ideal conditions for learning. This is why the school-work alternation project is one of the activities in which the Foundation invests and believes strongly. The alternation between school and work is a very important moment in the educational process because it allows students to experience work within a company, a moment of growth and learning that complements the knowledge gained during their school years with a first approach to the working world.
The Foundation's contribution is linked mainly to relations with schools in the area, coordination, planning and assessment of routes of alternation as well as orientation and organisation of guided tours.
During the alternation process, the Foundation constantly monitors the progress of the project, trying to ensure that students are able to learn values, notions and practical activities in order to enrich their experience.
During the year, the Group's companies hosted students from the third and fourth year classes of the upper secondary schools (high schools and technical institutes) within their structures, and provided computer rooms and laboratories as well as company tutors.
The following table lists the schools involved in the alternation project and the number of students hosted during the year:
| School | No. of Students |
|---|---|
| Ist. "Calasanzio" - Empoli |
4 |
| Ist. Tecnico Industriale "Meucci" - Florence |
8 |
| I.I.S." Ferraris – Brunelleschi" - Empoli |
6 |
| I.I.S "Enriques" Castelfiorentino | 2 |
| I.I.S. "Il Pontormo" - Empoli |
17 |
| I.I.S. "Russel – Newton" - Scandicci |
5 |
| I.I.S. Fedi- Fermi Pistoia | 2 |
| I.I.S. "Fermi da Vinci " - Empoli |
8 |
| Total | 52 |
Each student has carried out alternating courses at our companies from a minimum of 80 hours to a maximum of 200 hours, for a total of 8980 hours of training.
- Training of Sesa Group employees: In 2017, the Foundation organised a digital photography course entitled "Meetings with Photography" lasting six hours, and two photographic excursions for employees of Group companies. More than 35 employees took part in the courses. The Sesa Foundation has also signed an agreement with the Palazzo Strozzi Foundation for a programme of activities to be launched in 2018 as part of company welfare projects and training for employees of the Sesa Group. In particular, the programme includes guided tours dedicated to Group employees during exhibitions organised by the Strozzi Foundation and events dedicated to families, including workshops for children.
- Corporate Welfare: The Foundation's activities are integrated with the Group's Welfare Plan, aimed at improving the quality of life of Group company employees by optimising the balance between work and family life. In this context, in 2017 the Sesa Foundation supported Sesa Baby (Company Creche) for the children of employees of Group companies through a promotional activity and the payment of a contribution to the costs of managing the structure.
The total amount paid in 2017 for donations and various social projects was Euro 61,496.
Development Programmes for 2018
The Sesa Foundation has presented an activity plan for 2018, following on from the work carried out last year in terms of projects and sectors of intervention. The initiatives and activities will be implemented and developed in a complementary and synergistic way with the various players in the area, with the aim of making the best possible use of resources.
Therefore, the Foundation's operational goals are confirmed for 2018:
- Philanthropy and Charity: sector of great importance for the Foundation, through the support of the most active associations in the sector and in the area, which are increasingly turning to the Foundation, with particular attention to the social inclusion of disadvantaged categories such as the disabled and the elderly;
- Art and cultural initiatives and initiatives for the territory, a sector of intervention on which the Foundation focuses increasing attention by articulating interventions in two areas, namely the support for cultural activities and events in the area and the protection and enhancement of historical, artistic and environmental heritage;
- University, Education and Training: in 2018, collaboration with local schools will be intensified for the "Alternanza Scuola Lavoro" project, to which more and more resources will be dedicated. Particular attention will also be paid to the intensification of collaboration with Tuscan and national universities;
- Corporate Welfare: support for all initiatives aimed at improving the quality of life and the psycho-physical well-being of the Group' s employees, and in particular support for Sesa Baby for the children of employees, will be confirmed;
In addition, donations and sponsorships in favour of cultural and historical events in the Empoli area are reconfirmed, as are initiatives in favour of bodies and associations dealing with the protection and enhancement of artistic and environmental heritage. The contribution to the maintenance and decoration of the gardens in Piazza della Vittoria in Empoli, a meeting point for the local community, has been reconfirmed.
Particular attention will be paid to relationships of collaboration with universities and schools as well as training agencies in the area. The aim for 2018 is to intensify collaborations with non-Tuscan Universities (Padua, the Polytechnic Universities of Turin and Milan, and Ca' Foscari) and to intensify collaborations with schools in order to increase the number of school and work alternation activities, in the belief that this will make an important contribution to the growth of young people in the area. There are plans to welcome more than 55 students to our companies. Extensive space will also be given to the organization of initiatives and conferences dedicated to the world of youth and new digital technologies. In February 2018, a conference entitled "The New Frontiers of Artificial Intelligence" was organised. The event, sponsored by the Municipality of Empoli and organised together with the Empoli Lions Club, was attended by over 80 students from some classes of the Vanghetti and Busoni schools and the Istituto Calasanzio of Empoli. The conference is part of an educational programme on robotics which the two schools are pursuing through meetings and visits to the area. The Sesa Foundation welcomed the children and told them stories and details about artificial intelligence.
5. ETHICS, COMPLIANCE AND RISK MANAGEMENT
5.1. Compliance and the fight against corruption
In 2012, Sesa S.p.A. adopted a Code of Ethics for the first time, with the aim of describing a set of values and principles of conduct which the directors, statutory auditors, management and employees of Sesa and its subsidiaries, as well as all those who work for it, are inspired by and conform to in the pursuit of corporate goals.
This Code then takes on the name and value of the Group's Code of Ethics to be progressively implemented by all Group companies.
The Code of Ethics sets out the following values and principles, respect for which represents an essential and indispensable element for guiding the company's activities:
- integrity: consistency of conduct, rejection of all forms of corruption and discrimination in the management of relations with all company stakeholders;
- correctness: honesty and loyalty, compliance with company regulations and legal provisions, clarity and transparency;
- professionalism: expertise, application and quality in the performance of business activities, a fundamental element to compete and operate effectively and efficiently on the market;
- business continuity: the ability to behave in the interest of the Group with a view to long-term sustainable business continuity. This includes the far-sighted company policy of re-investing almost all of the profits generated by operations in the company;
- attention to people: attention to the Group's Human Resources and those that make up the community in which it operates are considered a primary and founding value of the Group. In particular, the Group protects and promotes the value of its Human Resources without any discrimination, promotes their professional growth and undertakes to ensure equal opportunities for employees to grow.
The Group has also adopted its own Code of Conduct containing guidelines on legal and professional obligations, relations with customers and other companies, organisational and administrative provisions, as well as personal conduct. It is based on the values and principles of professional and personal conduct generally required by our organisation.
It is based on the values and principles of professional and personal conduct generally required by our organisation. The Group also aims to constantly ensure maximum compliance with all the regulations to which it is subject, with the activation and monitoring of specific control measures.
| Sphere | Reference standard | Integrated controls |
|---|---|---|
| Safety in the workplace | Legislative Decree 81/2008 Consolidated Law on Safety in the Workplace |
Activation of the controls required by law Periodic reports by the Head of Safety |
| Data Security | Legislative Decree 196/2003, single code on the security of personal data - European |
Adaptation of existing controls to the new European GDPR. Periodic reports by the DPO. |
| Regulation no. 679/2016 ("GDPR") on the protection of personal data |
Adoption of a certified management system in compliance with ISO 27001 |
The main reference standards and control measures in force are listed below:
| Financial reporting | Law 262/2005 on the protection of savings and financial markets |
Adoption of specific controls on administrative and accounting procedures, for the preparation of the financial statements and the consolidated financial statements, as well as other communications of a financial nature. Periodic exchange of information between the corporate audit bodies and functions and the Independent Auditors. |
|---|---|---|
| Social responsibility | Law 300/1970 workers' charter + labour legislation |
Adoption of a certified management system in compliance with SA 8000. Regular flow of information from the Committee for Health and Safety in the Workplace to corporate bodies and control functions. Adoption of Group policies |
| Administrative responsibility |
Legislative Decree 231/2001 - Administrative responsibility of legal persons for criminal matters |
Adoption of the Group's Code of Ethics and Model 231. Exchange of information between the corporate audit bodies and functions. |
| Quality management system |
ISO 9001 | Adoption of managerial procedures; Adoption of a certified management system in compliance with ISO 9001:2015 |
The Sesa Group expressly prescribes that, in relations with all parties external to it, including the Public Administration, public and private institutions, customers and suppliers, all members of the Sesa Group must act in compliance with the laws, regulations, Model 231, the Group's Code of Ethics and Code of Conduct, meaning with honesty, fairness and loyalty, without improperly influencing in any way the decisions of the other party in order to obtain favourable treatment.
All employees and collaborators (directly or through third parties) are expressly prohibited from offering to or receiving from anyone any gifts that could even be interpreted as exceeding normal business practices or courtesy, or be intended as aimed at acquiring favourable treatment in the conduct of any activity connected to the Group.
Fight against corruption
The Group is active in the fight against the following types of corruption:
- active (offered);
- passive (acceptance);
- corruption involving a public person ("public corruption") or committed in relations between private parties ("private corruption");
- corruption aimed at having a person perform an act contrary to his/her official duties ("bribery");
- corruption involving the performance of official duty ("improper bribery");
- corruption "before" or "after" the performance of official duties.
Corruption is defined as the offer or acceptance, directly or indirectly, of money or other benefits which may influence the recipient, in order to induce or reward the performance of a function/activity or the omission thereof.
This matter is managed by a large body of internal legislation which includes references in the following documents, described below:
- Code of Ethics of the Sesa Group;
- The Organisation, Management and Control Model adopted by each Group Company pursuant to Legislative Decree 231/2016.
- Whistleblowing Internal system of the Sesa Group for reporting breaches of banking and financial regulations and fraud;
- Careful management of Human Resources.
During the period covered by this Statement, all transactions were monitored for the risk of corruption. In addition, a serious and effective fight against corruption requires, first and foremost, those working within the Group to become aware of the situation and take a stance on it. All the companies that have an Organisation and Management Model are required to communicate their anti-corruption policies and procedures to their personnel.
As in the previous year, no cases of corruption, unfair competition, monopolistic practices or antitrust involvement were reported.
As at 30 April 2018 (as in the previous year) no sanctions were imposed for non-compliance with laws and regulations in the social and economic fields.
5.2. The Internal Audit and Risk Management System
For each topic required by Legislative Decree 254/2016 we will provide, following a brief introduction relating to the internal audit and risk management system (IARMS), information:
- on the business model for the management and organisation of the company and the policies applied;
- on the main risks generated and endured;
- on the consequent performance ratios and results identified by the Group.
Effective risk management is a key factor in maintaining the Group's value with a view to sustainability over time. To this end, within the framework of the Corporate Governance system, Sesa has defined an Internal Audit and Risk Management System (IARMS), in compliance with best practices at national and international level, consisting of specific rules, procedures and organisational responsibilities. This system, which covers all the issues required by the decree, is organised to improve profitability, protect capital soundness and ensure compliance with external and internal regulations and codes of conduct. This promotes transparency towards the market by monitoring the risks assumed by the Group and, more generally, ensures that the company's activities are in line with the Group's strategies and risk propensity statement. The internal audit system is pervasive in the corporate organisational structure and involves the corporate bodies, the corporate control functions and the line structures.
In order to deal with the risks to which it is exposed, the Group has adopted suitable corporate governance procedures and adequate management and control mechanisms; specifically, the System of Internal Audit and Management of Corporate Risks consists of a set of rules, procedures and organisational structures aimed at identifying, measuring, managing and monitoring the main corporate risks. This system is integrated into the more general organisational and corporate governance structures adopted by the Company and takes into adequate consideration the reference models and best practices existing at national (code of conduct) and international level (CoSO - Internal Control - Integrated Framework).
Please refer to chapter 1, paragraph 4 "The Sesa Group - Sustainability Governance" - for further information on Corporate Governance, understood as the set of rules of good governance that regulate the management and direction of the Group.
The Group takes a prudent approach to the management of corporate risks, with a view to their prevention and mitigation. These controls cover all types of business risk undertaken in line with the characteristics, size and complexity of the activities carried out by the companies that are part of it.
The methodological approach taken by the Group involves the adoption of specific policies regarding the various types of risk, which provide criteria for their operational management from a Group and individual perspective. The guidelines for the corporate risk management system are defined in specific internal regulations.
The IARMS is the product of the sharing of corporate ethical principles and values, an expression of the Code of Ethics of Sesa, and is intended to consolidate a real culture of corporate controls based on legality, fairness and transparency in all business activities, involving the entire organisation in the development and application of methods to identify, measure, manage and monitor risks.
More specifically, the organisational structure for the management of corporate risks is the following:
- o the Risk and Audit Committee, a body with consultative and propositional functions which, in compliance with the provisions of article 7, principle 7.P.3, letter (a), sub (ii), of the Code of Conduct, has the task of supporting, with an adequate preliminary activity, the assessments and decisions of the Board of Directors relating to the internal audit and risk management system, as well as those relating to the approval of the periodic financial reports;
- o the Board of Directors which, as a collegiate body, performs a role of guidance and assessment of the adequacy of the IARMS; in particular, in relation to the non-financial issues covered by this Statement, it should be noted that the Board has the primary task of defining the guidelines of the IARS, in line with the strategic objectives and risk profile of the same, with a view to the medium/long-term sustainability of corporate activities;
- o the Managing Director, who is responsible for identifying the main corporate risks, implementing the Risk Management Guidelines and verifying their adequacy;
- o Internal Audit, which systematically verifies the effectiveness and efficiency of the Internal Audit and Risk Management System as a whole, reporting the results of its activities to the Chairman, the Executive Deputy Chairmen, the Managing Director, the Board of Statutory Auditors, the Audit and Risk Committee, and the Supervisory Committee of Sesa for the specific risks associated with compliance with Legislative Decree 231/2001, and annually to the Board of Directors;
- o the Board of Statutory Auditors, which, by virtue of its activity of monitoring the adequacy of the organisational, administrative and accounting structure adopted by the company, supervises the effectiveness of the IARMS as the "top management" of the Company's supervisory system.
o The Supervisory Body, pursuant to Legislative Decree 231\2001 which verifies the adequacy of Model 231, focusing particularly on its effectiveness in preventing unlawful conduct, and constantly monitors the application and observance of Model 231 (for further details, see Chapter 1, Paragraph 2).
Within the Sesa Group, the Risk Management Procedure is divided into four distinct phases:
- Identification of the risk, aimed at identifying the sources of risk, the events and their causes, identifying the respective areas of impact and the potential consequences, thereby creating a complete catalogue of the risks.
- Assessment of the risk, aimed at examining the possible risks, their probability of occurrence and their impact;
- Management of the risk, i.e. tracing the activities carried out for each area of action;
- Monitoring of the risk, aimed at ensuring adequate feedback on the effectiveness of the management actions undertaken.
Strategic decisions at Group level regarding risk management are made by the Parent Company's corporate bodies; as far as the main subsidiaries are concerned, the corporate bodies of each of them are aware of the risk profile and management policies defined by the Parent Company and are responsible for the implementation of these policies in a manner consistent with the corporate situation. With a view to an effective and efficient risk management and control system, the Group assigns specific responsibilities in this area to its organisational structure: to this end, the principle of separation of the functions involved in the risk control process is applied, in accordance with the provisions of prudential supervisory regulations.
In addition to the risk factors reported in the "Main risks and uncertainties to which the Group and Sesa SpA are exposed" in the Report on Operations, the main risks generated or endured as a result of the company's activities, products, services or commercial relations are shown below. For this reason, we feel it is our duty to focus on the following significant areas, which are constantly updated and monitored (in line with the requirements of Legislative Decree 254/2016):
- Fight against active and passive corruption: For some time now, the fight against active and passive corruption has been dealt with within the framework of Organisational Model 231/01 adopted by the Parent Company and its subsidiaries3 ;
- Social and personnel issues: Personnel-related issues are dealt with primarily through Group Guidelines (see Chapter 5, Paragraph 1 - Code of Conduct) which set out the general principles with which to pursue a common logic of human resource management and development and specific policies on recruitment, management and development of personnel;
- Human Rights: It should be noted that this issue is already covered by the Code of Ethics, which is binding for shareholders, members of the corporate bodies, top management, employees, including executives, and all those who, although external to Sesa, work directly or indirectly for the Company4 . In addition to this, in 2015 Sesa S.p.A. acquired SA8000 ethical certification, aimed at guaranteeing compliance by the company with certain key principles of corporate management relating to corporate social
3 In the Sesa Group, the following companies have an Organisational Model 231/01: Sesa S.p.A., Var Group S.p.A., Computer gross Italia S.p.A., ITF S.r.l.
4 Sesa S.p.A., in its capacity as Parent Company, requires that none of the companies belonging to the Group adopt behaviours or make decisions that are prejudicial to the integrity and reputation of the Group or its members. All Group companies are therefore required to incorporate the same values expressed in the Parent Company's Code of Ethics into their own Code of Ethics, aligning their conduct to comply with the law and any applicable regulations.
responsibility, including respect for human rights, respect for employee rights, protection against the exploitation of minors and guarantees of health and safety in the workplace;
- Environment: The Group's commitment to environmental issues is active, and over time it has initiated processes to monitor consumption with a view to reducing it, thanks to the efficient use of resources and optimal waste management.
5.2.1 Management of socio-environmental risks
The Group is also aware of the importance of identifying, assessing, preventing and reducing potential risks, including those of a non-financial nature, i.e. the social and environmental risks described below:
- Environmental risk: related to the use of energy resources (renewable and nonrenewable sources), greenhouse gas emissions, waste production and disposal. However, we must make it clear that the Group's companies operate mainly in the service sector, so there are no significant environmental risks associated with the business as a whole, but only general risks normally inherent in business activities and managed in accordance with regulations or dedicated initiatives, which may concern the disposal of waste and emissions into the atmosphere;
- Social risk: linked to relational aspects with customers and, more generally, with the community, with particular regard to the economic and social development of local communities, in relation to which the Group seeks to be a reliable and authoritative interlocutor by adopting an integrated and rigorous conduct, attentive to the needs of its stakeholders, aimed at maintaining profitability and solidity guided by sustainability and, therefore, durable in the long term, in order to create shared value with which to contribute to the well-being and progress of the community itself;
- Personnel-related risk: related to the management of collaborators and persons in a similar position, including the actions implemented to protect health and safety in the workplace, to guarantee gender equality, the measures aimed at implementing the agreements of international and supranational organisations in this area, and the methods with which the dialogue with the social partners is carried out;
- Risk of failure to respect human rights: related precisely to the failure to respect human rights, including employee rights, and/or related to attitudes and actions that are in any way discriminatory. The geographical area in which Sesa operates does not generate particular potential risks of breach of human rights, such as the exploitation of child or forced labour, the breach of employee rights and personal rights in general. These are general risks normally inherent in business activities and managed in accordance with the provisions of the law or dedicated initiatives, with the exception of risks associated with contracts and subcontracts, in relation to which the company adopts very strict policies and controls;
-
Risk in the fight against active and passive corruption: related to the possible occurrence of events and/or circumstances linked to the fight against active and passive corruption. Sesa operates in a country, Italy, which presents a medium/high risk of corruption and this risk concerns both corruption between private parties and the Company's relations with the Public Administration. In particular, activities sensitive to corruption may include the following:
-
management of inspections (by the Supervisory Authorities, AGCOM, GdF, ASL, etc.) and relations with the Supervisory Authorities (AGCOM, Privacy Authority, Consob, etc.);
- management of relations with public entities for obtaining and renewing authorisations, licences and administrative measures functional to the exercise of company activities;
- management of processes for access to subsidised or non-repayable financing at regional, national and EU level;
- procurement of goods and services, including contracts;
- the process of managing sales to the Public Administration and participation in tenders;
- management of relations between related parties and Intercompany.
These areas are however centrally monitored, with specific reports to the Supervisory Body of the parent company Sesa S.p.A.. Lastly, as regards the management of relations between related parties, it should be noted that at its meeting held on 23 September 2013, Sesa's Board of Directors resolved to adopt the "Procedure for transactions with related parties" implemented in accordance with Consob Regulation no. 17221 of 12 March 2010, as subsequently amended and supplemented (the " Regulation of Related Parties"), with effect from the Date of Listing. This procedure is aimed at regulating transactions with related parties carried out by the Company, also through subsidiaries pursuant to art. 2359 of the Italian Civil Code, or by companies subject to management and coordination activities, in order to guarantee the substantial and procedural correctness of such transactions, as well as correct disclosure to the market. The Issuer has identified the Audit and Risk Committee as the body competent for transactions with related parties which, pursuant to the Related Parties Procedure, assumes the role of Related Parties Committee.
As a result of the activity carried out at national level only, these social and environmental risks deriving from the company's activity, the products/services offered and the supply and subcontracting chains are adequately mitigated by the current regulatory and procedural measures implemented by the Sesa Group as part of the overall system of Internal Audits and Management of Corporate Risks. To this end, the Group has identified the main impacts relating to personnel and human rights, the main environmental and social impacts, and the main impacts relating to the fight against corruption, and monitors them using the indicators reported in this document and listed in the tables at the end of the document.
The Group undertakes to systematically update its socio-environmental policies and is also assessing the feasibility of implementing the most recent developments and trends in terms of monitoring risks associated with social-environmental aspects and their financial impact on our business model and strategy, with particular reference to indirect risks associated with lending or financing/investment activities and indirect risks associated with the supply chain.
In view of the activities carried out and the markets in which the Group operates, non-financial risks are mainly related to the areas described above. The individual chapters of the Statement describe the policies adopted and the activities carried out by the Group to ensure their correct management.
As at 30 April 2018 (as in the previous year) no sanctions were imposed for breaches of human rights or cases of discrimination.
5.2.2. Mitigation matrix
| Sphere of Leg. Decree 254/2016 |
Description of the risk | Mitigating actions |
|---|---|---|
| Personnel management |
Sector The market in which Sesa operates is characterised by a high degree of specialisation and expertise. Maintaining the competitive position achieved in the markets in which it operates, favoured by a certain importance of access barriers and by Sesa's ability to manage rapid changes in the market in advance, will depend on Sesa's ability to offer quality solutions, to update the products, services and know-how it offers, and on the possible arrival of new competitors. Therefore, the ability to attract and retain new and qualified resources is essential, as is the ability to define training plans capable of providing its staff with all the necessary tools for the development of innovative solutions. The inability to attract resources and set up adequate training programmes could have negative effects on the Group's future prospects. |
Stable collaborations with numerous Italian universities and research centres, with initiatives to make the company known. |
| Dependence on key persons Sesa's future development depends significantly on a number of key management figures who, thanks to their extensive experience in the sector and in-depth knowledge of Sesa's business, have contributed significantly to its success. The possible loss of these people, if it were not possible to replace them adequately and promptly with people with the same experience and expertise, could lead to a reduction in the Group's competitive capacity and affect the growth targets set with negative effects on business and on the economic, equity and financial situation of the Issuer and the Group as well as on the reproducibility of the results achieved over time. |
Operational and managerial structure capable of ensuring continuity in the management of corporate affairs. |
|
| Respect for Diversity The Group works constantly to ensure respect for diversity and equal opportunities for its employees. The absence of a specific policy regarding diversity in the company could, however, mean that Sesa is not prepared to respond to legislation or regulations in this field (current or future). |
All Group employees and collaborators are required to disseminate and accept the Code of Ethics. |
| Working environment Although the activities carried out by the Group do not involve a high risk for the safety of employees and external collaborators, it is important to guarantee a healthy and safe working environment. Failure to comply with applicable legislation on health and safety in the workplace could result in legislative non-compliance and ultimately have negative effects on the Group. |
Direct management of employee health and safety through practices and procedures. In the main Group companies, specific policies on the subject, where required by regulations or market practices. |
||
|---|---|---|---|
| Environment | Emissions management The absence of an emissions management programme and a lack of energy efficiency measures which could generate financial benefits as well as an improvement in environmental performance could expose the Group to a potential reputational risk, should it be called upon to report on its environmental performance. |
Progressive coverage of energy costs thanks to the use of renewable energy (photovoltaic panels) and the creation of awareness among employees of the need to manage the resources available more carefully. |
|
| Waste management In the performance of its business activities, the Sesa Group produces waste, including special waste (e.g. Toner and WEEE), the disposal of which is subject to specific legal requirements. In the absence of a programme to monitor waste disposal methods, the Group may not be compliant with current legislation. |
Delivery of all its electrical and electronic waste to external companies specialised and authorised for correct disposal. |
||
| External collaborators In carrying out its activities, the Sesa Group often flanks its teams with external collaborators. The absence of an ethical assessment process for external collaborators (compliance with the law, human rights, corruption, social issues) during the selection phase could have negative effects on the Group in the long term. |
Requirement by collaborators to explicitly accept the Group's Code of Ethics. |
||
| Human rights | Defence of human rights In conducting its business, the Group undertakes to promote the protection of human rights, avoiding any form of discrimination. However, the absence of a corporate policy to prevent the occurrence of episodes of discrimination and to manage them, if necessary, could increase the likelihood that episodes will occur that are not in line with internal and external regulations. |
Preparation of an internal reporting system; employees may report any irregularities or breaches of applicable regulations and internal procedures to the supervisory board (whistleblowing). |
|
| Social | Data protection The Sesa Group, providing business-to-business services, comes into contact with a series of information on which it has an obligation of confidentiality. Inadequate systems and procedures to ensure the protection of such data could lead to the loss of such data and cause negative effects for the Group. |
Adoption of policies and procedures to guarantee the correct use of customer data by employees and collaborators. |
| Unfair competition The Sesa Group, operating in a highly competitive market, could suffer damages from competitors who adopt unfair competition practices. Moreover, if one or more Group companies adopt commercial/competitive practices that do not comply with the Company's ethical values or the relevant regulations, this could cause potential damage to the entire Group. |
Dissemination of the Group's Code of Ethics and requirement by employees and collaborators to explicitly accept it. |
|
|---|---|---|
| Shared ethical values Sesa is a Group with a branch structure throughout the country and, therefore, the potential risks associated with personnel management come from the normal problems of remote management of employees and any non compliant conduct not detected promptly (such as improper conduct of staff or company managers). The absence of ethical values shared by all Group employees could lead to the occurrence of episodes not in line with current regulations, generating negative effects for the Group. |
Promotion of a corporate culture based on ethical principles established by top management. |
|
| Fight against corruption |
Corruption Risk In the performance of its business activities, the Sesa Group enters into commercial relationships with other companies, therefore its employees are potentially subject to episodes of active and passive corruption. |
Adoption, by Sesa SpA and the main Group companies, of an organisation, management and control model pursuant to Legislative Decree 231/2001. |
6. INFORMATION – DNF
6.1. Value distributed to Stakeholders
The Sesa Group creates value by participating in the growth of the socio-economic context in which it operates. The creation of value begins with the development of relations with stakeholders and with the management and optimisation of financial, productive, intellectual, human, social and relational assets. Value involves two closely related dimensions: value created for the organisation and value generated for its shareholders and for society in general. This aspect is expressed through a wide range of activities, interactions and relationships that integrate and enrich these areas; the concept of distribution of economic value makes it possible to interpret the main financial data contained in the Management Report and in the Financial Statements from the point of view of the stakeholders and to understand the economic impacts of the Company. The Group' s primary aim is to create economic value that is sustainable over time, as an indispensable condition for remunerating shareholders and employees and maintaining an adequate level of capitalisation to support lending activities through provisions to reserves.
The aim of this chapter is to describe how most of the economic value generated by the Group, which amounted to 1,363 million euro as at 30 April 2018, has been redistributed to its stakeholders. The value distributed increased significantly (+7.2%) compared to the previous year at 30 April 2017.
As shown in the table below as at 30 April 2018, out of a total net added value of approximately Euro 128 million, the net economic value distributed was Euro 107 million (83.7%) while the net economic value retained by the Group was Euro 21 million.
| Euro/thousands | 30/04/2018 | 30/04/2017 |
|---|---|---|
| Net added value | 127,866 | 117,011 |
| Net economic value distributed | 106,980 | 98,590 |
| Net economic value retained | 20,886 | 18,421 |
Added Value represents the link between the economic and financial data of the Financial Statements and the social reporting; as such, it expresses a synthetic quantity capable of reflecting and quantifying the results achieved by the company in its relations with the various Stakeholders of the Group.
The following statement of income represents a reclassification of the consolidated income statement which represents the wealth produced and distributed by the Group to stakeholders in the year ended 30 April 2018.
A reclassification of the items in the consolidated income statement of the Sesa Group highlights the "wealth" created, expressed as the difference between net revenues and the consumption of goods and services and the relative distribution to Stakeholders:
- human resources, through the payment of wages, salaries, welfare contributions, other social security charges and other costs related to personnel;
- partners and shareholders, through the distribution of dividends;
- the system of bodies/institutions, through the payment of taxes and duties;
- the territory and the community, through gifts, donations or other interventions of social interest or philanthropic initiatives.
In particular, this reclassification indicates the "quantitative capacity of the organisation to create value for its stakeholders".
| ECONOMIC VALUE GENERATED AND DISTRIBUTED |
30/04/2018 | % | 30/04/2017 | % | Change 18/17 |
|---|---|---|---|---|---|
| Revenues | 1,350,900 | 99.1% | 1,260,275 | 99.1% | 7.2% |
| Other Income | 12,135 | 0.9% | 11,194 | 0.9% | 8.4% |
| Profit from companies valued at equity | 376 | 0.0% | 172 | 0.0% | 118.6% |
| Economic value generated | 1,363,411 | 100.0% | 1,271,641 | 100.0% | 7.2% |
| Reclassified operating costs (purchases, services, etc.) |
(1,218,714) | -89.4% | (1,141,531) | -89.8% | 6.8% |
| Amortisation, depreciation and other non monetary costs |
(16,831) | -1.2% | (13,099) | -1.0% | 28.5% |
| Net added value | 127,866 | 9.4% | 117,011 | 9.2% | 9.3% |
| Remuneration of employees | 79,053 | 61.8% | 70,107 | 59.9% | 12.8% |
| Remuneration of employees financiers* | 3,635 | 2.8% | 4,621 | 3.9% | -21.3% |
| Remuneration of shareholders** | 9,297 | 7.3% | 8,677 | 7.4% | 7.1% |
| Remuneration of the Public Administration | 13,477 | 10.5% | 13,821 | 11.8% | -2.5% |
| External donations | 1,518 | 1.2% | 1,364 | 1.2% | 11.3% |
| Net economic value distributed | 106,980 | 83.7% | 98,590 | 84.3% | 8.5% |
| Self-financing | 20,886 | 16.3% | 18,421 | 15.7% | 13.4% |
| Economic value retained | 20,886 | 16.3% | 18,421 | 15.7% | 13.4% |
* Equal to the balance of net financial income and expense
** Determined on the basis of the proposal made by the Board of Directors on 12 July 2018 (data as at 30 April 2018) and by the Shareholders' Meeting held on 25 August 2017 (data as at 30 April 2017).
The net added value of the Sesa Group as at 30 April 2018 was Euro 128 million, distributed as follows:
- personnel remuneration was Euro 79 million, up 12.8% on the previous period. The performance of this segment, up by more than Euro 9 million, is linked to the increase in personnel expenses incurred by the Group compared to the previous year, due to both the increase in the workforce and the contractual increases envisaged by the national collective agreement;
- the remuneration of the public administration (mainly related to current taxes) was Euro 13 million (10.5%).
It should also be noted that the remuneration of the shareholders, through the distribution of dividends for the year ended 30 April 2018, amounted to approximately Euro 9 million, +7.1% compared to 30 April 2017.
With regard to the percentage of distribution of net Added Value, it should be noted that Human Resources are the Stakeholder who has benefited most from the creation of wealth by the Group, having received over 60% of the total.
16.3% of the Added Value was maintained within the Group, mainly to strengthen its balance sheet and represents a form of self-financing for Sesa.
The following graph shows the distribution of the Sesa Group's Added Value for 2018 of approximately Euro 128 million, of which Euro 20.9 million of retained economic value (selffinancing) and Euro 106.9 million of distributed economic value.
Lastly, it should be noted that:
- for further information on the economic and financial situation of the Sesa Group, please refer to the "Annual Financial Report", available in the Investor Relations section of the website www.sesa.it;
- Information about the Company's ownership structure is provided in the "Report on Corporate Governance and Ownership Structure," available in the Corporate Governance section of the website www.sesa.it, to which reference should be made.
6.2. Correlation table in compliance with Legislative Decree 254/2016
Table explaining the contents of the non-financial statement with reference to the adoption of the GRI Sustainability Reporting Standard and the requirements of Legislative Decree 254/16.
| Leg. Decree 254/2016 |
Material | Risks identified |
Policies practiced |
Topic specific standard/disclosure |
Chapter/paragraph of reference |
Reporting Perimeter |
Notes |
|---|---|---|---|---|---|---|---|
| Energy consumption |
Par. 5.2 | Chap. 2 | 302-1: Internal energy consumption |
Chap. 2 | All Group companies consolidated on a line-by-line basis as at 30.04.2018, as reported in the Methodological Note |
Policies: No specific environmental policy has been formalised as all Group companies operate in the service sector. However, the Group manages these issues in accordance with a practice designed to improve the efficiency of its environmental impact, as explained in its Code of Ethics and Model 231. |
|
| Emissions | Par. 5.2 | Chap. 2 | 305-1: Direct GHG emissions (Scope 1) 305-2: Indirect GHG emissions (Scope 2) |
Chap. 2 | See above | Policies: see above. | |
| Waste | Par. 5.2 | Chap. 2 | 306-2: Waste by type and disposal |
Chap. 2 | See above | Policies: see above. Ratios: With reference to the waste ratio indicator, it was not possible to report the tonnes of municipal solid waste as it is managed by the public collection service. |
|
| Environmental | Water consumption |
Not present | Not present | 303-1: Drawing of water by source |
Chap. 2 | Companies within the perimeter, excluding ASN Srl, Apra SpA, BMS SpA, Centro 3 Cad SpA, Computer Gross Accadis SpA, Globo Informatica Srl, MF Service Srl, Sailing Srl, Sirio Informatica e Sistemi SpA, Sinergy Srl, Tech-Value Srl, CCS Team Srl, Var Group Nord Ovest Srl, Var Sirio Industria Srl and Yarix Srl |
Risks and Policies: The Group has not formalised policies and risks in relation to "Water consumption", as water is used solely in the bathroom facilities and consumption is not a material issue. Ratios: Consumption concerns the buildings of the Empoli premises only. |
| Social | Responsible supply chain |
Par. 4.2.1 | Par. 4.2.1 | At present, the topic is dealt with from a qualitative point of view alone. |
Par. 4.2.1 | N/A | Risks and Policies: The Group is assessing the feasibility of implementing, within next year, risk monitoring systems and related management policies related to social and environmental aspects, with particular reference to the indirect risks arising from the supply chain. |
| Relations with local communities |
Par. 5.2.1 | Par. 4.3 | Other (non-GRI): - Total amount allocated to social projects - Number of projects and students involved |
Par. 4.3 |
Sesa Foundation | |
|---|---|---|---|---|---|---|
| Customer relations and customer satisfaction |
Par. 5.2.1 | Par. 4.2.2 | At present, the topic is dealt with from a qualitative point of view alone. |
Par. 4.2.2 | N/A |
| Occupation | Par. 5.2 | Par. 5.2 | 102-8: Information on personnel; 401-1: Number of new hires and turnover |
Chap. 3 | All Group companies consolidated on a line-by-line basis as at 30.04.2018, as reported in the Methodological Note |
||
|---|---|---|---|---|---|---|---|
| Development of skills and staff training |
Par. 5.2 | Par. 5.2 | 404-1: Average hours of employee training per year. |
Chap. 3 | See above | ||
| Concerning personnel and respect for human rights |
Staff health and safety |
Par. 5.2 | Par. 5.2 | 403-2: Types of accident and accident rates, occupational diseases, days lost, absenteeism and number of work related fatalities. |
Chap. 3 | See above As regards absenteeism alone, the following are excluded from the statistics: ASN Srl, Apra SpA, Centro 3 Cad SpA, Globo Informatica Srl, ICOS SpA,, Sinergy Srl, Tech-Value Srl and CCS Team Srl |
Ratios: for this first year of reporting, the total number of hours worked could not be used to calculate the absenteeism rate and the frequency ratio. Consequently, the relative ratios refer to the Group's internally managed companies. |
| Company welfare |
Par. 5.2 | Par 3.3 | 401-3: Parental leave | Chap. 3 | See above | Ratios: For this first year of reporting, it was not possible to provide disclosure of the retention rate and the number of employees remaining in service 12 months after returning to work following parental leave. |
| Equal opportunities and staff training |
Par. 5.2 | Par. 5.2 | 405-1: Diversity in governing bodies and employees |
Chap. 3 Par. 1.3 |
See above | ||
|---|---|---|---|---|---|---|---|
| Defence of human rights |
Par. 5.2 | Par. 5.2 | 406-1: Discriminatory incidents and actions taken |
Par. 5.2 | See above | ||
| Fight against active and passive corruption |
Compliance and the fight against corruption |
Par. 5.2 | Par. 5.1 | 419-1: Non-compliance with laws and regulations in the socio-economic field. 205-3: Corruption incidents and actions taken |
Chap. 5 | See above |