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SAP SE — Investor Presentation 2021
Jan 27, 2022
365_ip_2022-01-27_10b86beb-6922-4876-a748-dfa9f200f515.pdf
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Fourth Quarter and Full-Year 2021 Results
2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
Safe Harbor Statement

During this presentation we will make forward-looking statements which are predictions, projections, or other statements about future events. These statements are based on current expectations, forecasts, and assumptions that are subject to risks and uncertainties that could cause actual results and outcomes to materially differ. Additional information regarding these risks and uncertainties may be found in our filings with the Securities and Exchange Commission, including but not limited to the risk factors section of SAP's 2020 Annual Report on Form 20-F.
Financial Highlights Regional Performance Gross Margin Development Tax Rate, EPS & Cash Flow Outlook and Ambition Record cloud performance in 2021
Tremendous growth of SAP S/4HANA Cloud driven by 'RISE with SAP'

FY Other Financial Highlights
| Current cloud backlog € millions |
SAP S/4HANA Current cloud backlog € millions |
SAP S/4HANA Cloud revenue € millions |
SaaS/PaaS revenue Cloud gross margin Percent outside Intelligent Spend € millions |
|---|---|---|---|
| 9,447 +32% (+26% @cc) |
1,707 +84% (+76% @cc) |
1,090 +46% (+47% @cc) |
IFRS Non-IFRS 67.0 69.5 5,669 +25% (+27% @cc) +0.4pp -0.2pp (-0.3pp @cc) |
2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC
Financial Highlights Regional Performance Gross Margin Development Tax Rate, EPS & Cash Flow Outlook and Ambition
Excellent cloud performance across all regions

Revenues calculated based on customer location; All numbers are Non-IFRS unless otherwise stated; Individual country highlights are based on Non-IFRS at constant currencies
Gross margin development
| Non-IFRS at constant currencies as reported | FY/20 | Q1/21 | Q2/21 | Q3/21 | Q4/21 | FY/21 |
|---|---|---|---|---|---|---|
| Cloud | 69.6 | 69.5 | 69.9 | 69.3 | 69.0 | 69.4 |
| SaaS/PaaS – Intelligent Spend Group |
78.9 | 79.1 | 80.1 | 79.9 | 80.1 | 79.5 |
| SaaS/PaaS – Other |
70.7 | 70.7 | 70.3 | 69.7 | 69.6 | 70.2 |
| IaaS | 33.8 | 32.8 | 35.9 | 35.3 | 30.2 | 33.5 |
| Software licenses and support | 87.7 | 86.5 | 87.6 | 88.1 | 88.7 | 87.8 |
| Cloud and software | 81.4 | 79.7 | 80.5 | 80.5 | 81.4 | 80.6 |
| Services | 26.8 | 28.8 | 29.6 | 31.2 | 31.6 | 30.3 |
| Total gross margin |
73.3 | 72.4 | 73.5 | 73.8 | 75.2 | 73.8 |
Financial Highlights Regional Performance Gross Margin Development Tax Rate, EPS & Cash Flow Outlook and Ambition
Financial Highlights Regional Performance Gross Margin Development Tax Rate, EPS & Cash Flow Outlook and Ambition
Tax rate, EPS & Cash flow
| Effective tax rate Full year percent |
Full year €S | Earnings per share Non-IFRS |
||
|---|---|---|---|---|
| IFRS 21.4 -5.4pp |
Non-IFRS 19.9 -6.5pp |
IFRS 4.46 +3% |
Non-IFRS 6.74 +25% |
|
| Outlook: 21.0 – 22.0 |
20.0 – 21.0 |
Decrease mainly resulted from changes in tax exempt income and a one-time change of taxable temporary differences associated with investments in subsidiaries. Supported by a strong contribution from Sapphire Ventures throughout the entire year and a reduced tax rate.

Another year of strong cash flow. Operating cash flow was €6.2 billion, slightly above outlook. Free cash flow came in at €5.0 billion, exceeding the outlook of above €4.5 billion.
Business outlook 2022
Expecting cloud growth continue to accelerate
2022 Outlook
| Cloud revenue @cc € billions |
Cloud & software revenue |
Operating profit Non-IFRS @cc € |
More predictable revenue |
Free cash flow € billions |
Effective tax rate Percent |
|---|---|---|---|---|---|
| @cc € billions | billions | Percent | IFRS 25.0 – 28.0 2021: 21.4% |
||
| 11.55 – 11.85 +23% to 26% |
25.0 – 25.5 +4 to 6% |
7.8 – 8.25 flat to -5% |
~78 +3pp |
above 4.5 | Non-IFRS 22.0 – 25.0 |
| 2021: €9.42bn | 2021: €24.08bn | 2021: €8.23bn | 2021: 75 | 2021: €5.01bn | 2021: 19.9% |
Financial Highlights Regional Performance Gross Margin Development Tax Rate, EPS & Cash Flow Outlook and Ambition
2022 Non-Financial Outlook
| Employee engagement Percent |
Customer Net Promoter Score Points |
Carbon emissions Kilotons |
|---|---|---|
| 84 – 86 +1pp to 3pp |
11 – 15 |
70 -40 kt |
| 2021: 83 | 2021: 10 | 2021: 110 |

2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

Financial highlights Q4/2021

Other Financial Highlights
| SAP S/4HANA Cloud revenue € millions |
More predictable revenue Percent |
Earnings per share € |
Operating margin Percent |
|
|---|---|---|---|---|
| 329 +65% (+61% @cc) |
69 +5 pp |
IFRS Non-IFRS 1.24 1.86 -23% +10% |
IFRS Non-IFRS 18.4 30.9 -16.9 Pp -5.4 pp @cc |
Income statement: Fourth quarter 2021
| IFRS | Non-IFRS | ||||||
|---|---|---|---|---|---|---|---|
| € millions, unless otherwise stated |
Q4/21 | Q4/20 | ∆ % | Q4/21 | Q4/20 | ∆ % | ∆ % at cc |
| Cloud | 2,611 | 2,041 | 28 | 2,611 | 2,044 | 28 | 24 |
| Software licenses | 1,458 | 1,703 | -14 | 1,458 | 1,703 | -14 | -17 |
| Software support | 2,920 | 2,835 | 3 | 2,920 | 2,835 | 3 | 1 |
| Software licenses and support |
4,379 | 4,538 | -4 | 4,379 | 4,538 | -4 | -6 |
| Cloud and software | 6,990 | 6,579 | 6 | 6,990 | 6,582 | 6 | 3 |
| Services | 991 | 960 | 3 | 991 | 960 | 3 | 0 |
| Total revenue | 7,981 | 7,538 | 6 | 7,981 | 7,541 | 6 | 3 |
| Total operating expenses |
-6,515 | -4,882 | 33 | -5,513 | -4,769 | 16 | 12 |
| Operating profit (loss) |
1,466 | 2,657 | -45 | 2,468 | 2,772 | -11 | -12 |
| Financial income, net | 523 | 107 | >100 | 523 | 107 | >100 | |
| Profit (loss) before tax |
1,960 | 2,706 | -28 | 2,962 | 2,822 | 5 | |
| Income tax expense |
-513 | -772 | -34 | -682 | -795 | -14 | |
| Profit (loss) after tax | 1,447 | 1,934 | -25 | 2,280 | 2,026 | 13 | |
| Operating margin (in %) |
18.4 | 35.2 | -16.9pp | 30.9 | 36.8 | -5.8pp | -5.4pp |
| Earnings per share, basic (in €) | 1.24 | 1.62 | -23 | 1.86 | 1.70 | 10 |

Income statement: Full year 2021
| IFRS | Non-IFRS | ||||||
|---|---|---|---|---|---|---|---|
| € millions, unless otherwise stated |
FY/21 | FY/20 | ∆ % | FY/21 | FY/20 | ∆ % | ∆ % at cc |
| Cloud | 9,418 | 8,080 | 17 | 9,418 | 8,085 | 16 | 19 |
| Software licenses | 3,248 | 3,642 | -11 | 3,248 | 3,642 | -11 | -11 |
| Software support | 11,412 | 11,506 | -1 | 11,412 | 11,506 | -1 | 1 |
| Software licenses and support |
14,660 | 15,148 | -3 | 14,660 | 15,148 | -3 | -2 |
| Cloud and software | 24,078 | 23,228 | 4 | 24,078 | 23,233 | 4 | 5 |
| Services | 3,764 | 4,110 | -8 | 3,764 | 4,110 | -8 | -7 |
| Total revenue | 27,842 | 27,338 | 2 | 27,842 | 27,343 | 2 | 3 |
| Total operating expenses |
-23,183 | -20,715 | 12 | -19,612 | -19,056 | 3 | 4 |
| Operating profit (loss) |
4,659 | 6,623 | -30 | 8,230 | 8,287 | -1 | 1 |
| Financial income, net | 2,174 | 776 | >100 | 2,174 | 776 | >100 | |
| Profit (loss) before tax |
6,850 | 7,220 | -5 | 10,421 | 8,884 | 17 | |
| Income tax expense |
-1,467 | -1,938 | -24 | -2,078 | -2,350 | -12 | |
| Profit (loss) after tax | 5,383 | 5,283 | 2 | 8,343 | 6,534 | 28 | |
| Operating margin (in %) |
16.7 | 24.2 | -7.5pp | 29.6 | 30.3 | -0.7pp | -0.5pp |
| Earnings per share, basic (in €) | 4.46 | 4.35 | 3 | 6.74 | 5.41 | 25 |

Gross margin development
| Non-IFRS, in percent as reported |
FY/19 | Q1/20 | Q2/20 | Q3/20 | Q4/20 | FY/20 | Q1/21 | Q2/21 | Q3/21 | Q4/21 | FY/21 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Cloud | 68.2 | 69.3 | 69.5 | 69.7 | 70.3 | 69.7 | 69.5 | 70.0 | 69.4 | 69.0 | 69.5 |
| SaaS/PaaS – Intelligent Spend Group |
78.1 | 78.8 | 79.9 | 78.3 | 79.1 | 78.9 | 78.7 | 80.0 | 80.0 | 80.2 | 79.5 |
| SaaS/PaaS – Other |
68.5 | 70.2 | 69.5 | 71.4 | 71.4 | 70.7 | 71.0 | 70.5 | 69.8 | 69.6 | 70.2 |
| IaaS | 28.9 | 31.0 | 36.0 | 33.4 | 36.8 | 34.3 | 33.1 | 36.8 | 35.3 | 29.1 | 33.6 |
| Software Licenses & Support | 87.4 | 85.7 | 87.4 | 87.6 | 88.5 | 87.4 | 86.3 | 87.3 | 87.8 | 88.5 | 87.6 |
| Cloud & Software | 81.6 | 79.6 | 81.0 | 81.2 | 82.8 | 81.2 | 79.7 | 80.5 | 80.4 | 81.2 | 80.5 |
| Services | 25.0 | 22.8 | 26.3 | 31.5 | 28.0 | 27.0 | 28.5 | 29.2 | 31.0 | 31.6 | 30.1 |
| Total Gross Margin | 72.3 | 69.8 | 72.6 | 73.7 | 75.8 | 73.1 | 72.3 | 73.4 | 73.6 | 75.1 | 73.7 |

Cost ratios: Fourth quarter 2021
€8.0bn Total revenue, Non-IFRS


Cost ratios: Full year 2021
€27.8bn Total revenue, Non-IFRS

Balance sheet condensed: December 30, 2021 – IFRS
Assets
| € millions |
12/31/21 | 12/31/20 |
|---|---|---|
| Cash, cash equivalents and other financial assets | 11,656 | 6,946 |
| Trade and other receivables |
6,357 | 6,593 |
| Other current assets |
2,028 | 1,530 |
| Total current assets |
20,040 | 15,069 |
| Goodwill | 31,103 | 27,538 |
| Intangible assets |
3,966 | 3,784 |
| Property, plant, and equipment |
4,975 | 5,041 |
| Other non-current assets | 11,088 | 7,032 |
| Total non-current assets |
51,132 | 43,395 |
| Total assets | 71,173 | 58,464 |
Equity and liabilities
| € millions |
12/31/21 | 12/31/20 |
|---|---|---|
| Trade and other payables |
1,545 | 1,367 |
| Provisions | 89 | 73 |
| Other liabilities | 10,026 | 7,404 |
| Contract liabilities, current |
4,390 | 3,996 |
| Total current liabilities |
16,050 | 12,842 |
| Financial liabilities | 11,042 | 13,605 |
| Provisions | 355 | 362 |
| Contract liabilities, non-current |
13 | 36 |
| Other non-current liabilities |
2,089 | 1,693 |
| Total non-current liabilities |
13,499 | 15,696 |
| Total liabilities | 29,549 | 28,537 |
| Total equity | 41,623 | 29,927 |
| Total equity and liabilities |
71,173 | 58,464 |
Due to rounding, numbers may not add up precisely

Cash flow development
| € millions, unless otherwise stated | FY/21 | FY/20 | ∆ |
|---|---|---|---|
| Operating cash flow |
6,208 | 7,194 | -14% |
| – Capital expenditure |
-825 | -816 | -1% |
| -– Payments of lease liabilities |
-374 | -378 | +1% |
| Free cash flow |
5,009 | 6,000 | -18% |
| Free cash flow in percent of total revenue | 18 | 22 | -4pp |
| Free cash flow conversion rate | 0.93 | 1.14 | -0.21 |
Due to rounding, numbers may not add up precisely

Net debt

Net Liquidity = cash and cash equivalent plus current time deposits and debt securities minus financial debt
Other = mainly purchase and sales of equity or debt instruments of other entities as well as treasury shares, proceeds from sales of non-current assets, and effects of foreign currency rates on cash and cash equivalents For more information see our 2020 Integrated Report

Additional outlook information and Non-IFRS adjustments
The Company now expects a full-year 2022 effective tax rate (IFRS) of 25.0% to 28.0% (2021: 21.4%) to 28.5%) and an effective tax rate (non-IFRS) of 22.0% to 25.0% (2021: 19.9%).
| Non-IFRS adjustments | Actual Amounts FY/20 |
Actual Amounts FY/21 |
Est. Amounts FY/22 |
|---|---|---|---|
| Revenue adjustments | €5m | €0m | NA |
| Acquisition-related charges | €577m | €623m | €570m to €670m |
| Share-based payment expenses | €1,084m | €2,791m | €3,000m to €3,300m |
| Restructuring charges | €-3m | €157m | €20m to €40m |
| Sum of all adjustments | €1,664m | €3,571m | €3,590m to €4,010m |
Due to rounding, numbers may not add up precisely

Expected currency impact 2021
Expected Currency Impact Based on December 2021 Level for the Rest of the Year
| in percentage points | Q1 2022 | FY 2022 |
|---|---|---|
| Cloud revenue growth |
+3pp to +5pp |
+2pp to +4pp |
| Cloud and software revenue growth | +2pp to +4pp |
+1pp to +3pp |
| Operating profit growth (non-IFRS) |
+1pp to +3pp |
+1pp to +3pp |

SAP S/4HANA customer count

Q1/17 Q2/17 Q3/17 Q4/17 Q1/18 Q2/18 Q3/18 Q4/18 Q1/19 Q2/19 Q3/19 Q4/19 Q1/20 Q2/20 Q3/20 Q4/20 Q1/21 Q2/21 Q3/21 Q4/21

Key cloud metrics: Fourth quarter 2021
All figures are Non-IFRS and growth rates at constant currencies unless otherwise stated
| Cloud revenue | Current cloud backlog1 |
S/4HANA Current cloud backlog2 |
S/4HANA Cloud revenue2 |
Qualtrics Total segment revenue |
|---|---|---|---|---|
| +24% | +26% | +76% | +61% | +49% |
| €2,611m | €9,447m | €1,707m | €329m | €284m |
1) 'Current Cloud Backlog' – or CCB for short gives you the contractually committed cloud revenue we expect to recognize over the upcoming twelve months. The CCB is thus a subset of our Remaining Performance Obligations: Cloud only and 12 months only. Its expansion between two key dates reflects our success in both, contracting new cloud business as well as renewing existing business. So compared to New Cloud Bookings, it is a better, more holistic indicator of our cloud progress.
2) Starting in Q1 2021, SAP is expanding its financial disclosure to provide transparency on the transition of its core ERP business to the cloud. Specifically SAP is disclosing current cloud backlog and cloud revenue contributed by SAP S/4HANA Cloud, which represents SAP's cloud offering for core ERP processes. It mainly includes cloud solutions for financial management, supply chain management, engineering and manufacturing, order management and asset management, as well as associated data management, analytics, development and integration capabilities.