Investor Presentation • Feb 27, 2020
Investor Presentation
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Preliminary Results Release
INTERNAL Walldorf, Germany Tuesday, January 28, 2020


INTERNAL

INTERNAL



INTEGRATION of acquired cloud assets
Increased focus on INDUSTRY-SPECIFIC cloud solutions
Add the CARBON FOOTPRINT dimension to the Intelligent Enterprise
INTERNAL

AREAS OF OPPORTUNITY


PRIORITIZING customer choice
ACCELERATING decision and delivery cycles with industry reference architecture
PROPELLING the adoption of SAP S/4HANA in the cloud
440,000 COMPANIES TURNING TO SAP TO ACCELERATE VALUE CREATION


INTERNAL

| IFRS | Non-IFRS | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| € millions, unless otherwise stated |
FY/19 | FY/18 | ∆ % | FY/19 | FY/18 | ∆ % | ∆ % at cc | ||
| Cloud | 6,934 | 4,993 | 39 | 7,014 | 5,027 | 40 | 35 | ||
| Software licenses | 4,532 | 4,647 | -2 | 4,532 | 4,647 | -2 | -5 | ||
| Software support | 11,547 | 10,981 | 5 | 11,548 | 10,982 | 5 | 3 | ||
| Software licenses and support |
16,080 | 15,628 | 3 | 16,080 | 15,629 | 3 | 1 | ||
| Cloud and software |
23,014 | 20,622 | 12 | 23,094 | 20,655 | 12 | 9 | ||
| Services | 4,539 | 4,086 | 11 | 4,539 | 4,086 | 11 | 8 | ||
| Total revenue | 27,553 | 24,708 | 12 | 27,634 | 24,741 | 12 | 9 | ||
| Total operating expenses |
-23,058 | -19,005 | 21 | -19,423 | -17,579 | 10 | 8 | ||
| Operating profit (loss) |
4,495 | 5,703 | -21 | 8,211 | 7,163 | 15 | 11 | ||
| Financial income, net | 196 | -47 | <-100 | 196 | -47 | <-100 | |||
| Profit (loss) before tax |
4,618 | 5,600 | -18 | 8,334 | 7,059 | 18 | |||
| Income tax expense |
-1,231 | -1,511 | -19 | -2,180 | -1,860 | 17 | |||
| Profit (loss) after tax | 3,387 | 4,088 | -17 | 6,154 | 5,199 | 18 | |||
| Operating margin (in %) |
16.3% | 23.1% | -6.8pp | 29.7% | 29.0% | 0.8pp | 0.6pp | ||
| Earnings per share, basic (in €) | 2.80 | 3.42 | -18 | 5.11 | 4.35 | 18 |

cloud revenue for the FY. In addition, the U.S had a solid, Brazil and Canada a strong year in software licenses revenue.
the UK were highlights in cloud revenue. In addition, Spain and Switzerland had a strong year in software licenses revenue.
For cloud revenue and software licenses revenue, both China and Japan were highlights in 2019.
Revenues calculated based on customer location; All numbers are Non-IFRS unless otherwise stated Individual country highlights are based on Non-IFRS at constant currencies
| Non-IFRS, in percent as reported |
FY/18 | Q1/19 | Q2/19 | Q3/19 | Q4/19 | FY/19 |
|---|---|---|---|---|---|---|
| Cloud | 63.1 | 66.2 | 67.9 | 69.0 | 69.5 | 68.2 |
| Intelligent Spend Group | 77.8 | 78.0 | 78.2 | 78.0 | 78.0 | 78.1 |
| Private Cloud (IaaS) | 12.2 | 31.8 | 22.3 | 25.3 | 36.3 | 29.1 |
| Public Cloud (SaaS/PaaS) | 60.0 | 63.8 | 68.8 | 70.4 | 70.0 | 68.4 |
| Software Licenses & Support | 87.4 | 85.7 | 87.1 | 87.6 | 88.8 | 87.5 |
| Cloud & Software | 81.5 | 79.6 | 81.1 | 81.7 | 83.5 | 81.6 |
| Services | 22.9 | 20.3 | 23.9 | 26.9 | 28.0 | 24.9 |
| Total Gross Margin |
71.8 | 69.5 | 71.4 | 72.3 | 75.3 | 72.3 |

2018 and 2019 figures based on Non-IFRS 2020 figures based on the midpoint of our 2020 outlook (Non-IFRS at constant currencies)
Non-IFRS
| 2019 Actuals (Non-IFRS) |
2020 Outlook (Non-IFRS @cc) |
2023 Ambition (Non-IFRS) |
|---|---|---|
| Cloud Revenue €7.01bn |
Cloud Revenue in a range of €8.7 – 9.0bn |
More than triple Cloud Revenue |
| Cloud & Software Revenue €23.09bn |
Growth: 24.0% to 28.0% Cloud and Software Revenue in a range of €24.7 – 25.1bn |
More than €35.0bn Total Revenue Reach a Cloud gross margin of 75% |
| Total Revenue €27.63bn |
Growth: 7.0% to 9.0% Total Revenue |
Increase Operating margin by 1pp per |
| Operating Profit €8.21bn |
in a range of €29.2 – 29.7bn Growth: 6.0% to 8.0% |
year on average*, representing a total expansion of approx. 500bp |
| Operating Profit in a range of €8.9 – 9.3bn Growth: 8.0% – 13.0% |
Share of more predictable revenue approaching 80% |
|
| Share of more predictable revenue to reach approx. 70% |
* from 2018 through 2023 |
* from 2018 through 2023
INTERNAL

Main categories added include Digital Supply Chain Management and Finance and Risk Management. This change affected the S/4HANA customer count as the customers of the added categories (as far as not also S/4HANA customer) have been included in the S/4HANA customer number. Prior period customer count numbers have been adjusted to conform with the updated definition.
Q4/19 unless otherwise stated All figures are Non-IFRS and growth rates at constant currencies unless otherwise stated
| Cloud Revenue | New Cloud Bookings1 | Global Commerce2 |
|
|---|---|---|---|
| +32% €1,908m |
+17% €878m |
>\$3.6 trillion | ~215m |
| Intelligent Spend Group – Segment Revenue |
Qualtrics – Segment Revenue |
Number of end users book travel and/or process expense with SAP Concur |
Flexible workers managed with SAP Fieldglass platform |
| +12% €830m |
N/A €156m |
>66m | 6.5m |
1) New cloud bookings are the total of all orders received in a given period the revenue from which is expected to be classified as cloud revenue and that result from purchases by new customers and from incremental purchases by existing customers. Consequently, orders to renew existing contracts are not included in this metric. The order amount must be committed. Consequently, due to their pay-per-use nature, business network transaction fees which do not include a committed minimum consumption are not reflected in the bookings metric (e.g. SAP Ariba and SAP Fieldglass transaction-based fees). Amounts included in the measures are generally annualized (annualized contract value ACV).
2) Global commerce is the total commerce volume transacted on the SAP Ariba, SAP Concur and SAP Fieldglass Networks in the trailing 12 months. SAP Ariba commerce includes procurement and sourcing spend
| Non-IFRS | FY/ 15 |
Q1/ 16 |
Q2/ 16 |
Q3/ 16 |
Q4/ 16 |
FY/ 16 |
Q1/ 17 |
Q2/ 17 |
Q3/ 17 |
Q4/ 17 |
FY/ 17 |
Q1/ 18 |
Q2/ 18 |
Q3/ 18 |
Q4/ 18 |
FY/ 18 |
Q1/ 19 |
Q2/ 19 |
Q3/ 19 |
Q4/ 19 |
FY/ 19 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cloud | 66 | 66 | 65 | 65 | 63 | 64 | 65 | 62 | 61 | 61 | 62 | 63 | 64 | 64 | 62 | 63 | 66 | 68 | 69 | 70 | 68 |
| Intelligent Spend Group* |
75 | 75 | 76 | 77 | 75 | 76 | 77 | 77 | 75 | 77 | 77 | 77 | 77 | 78 | 78 | 78 | 78 | 78 | 78 | 78 | 78 |
| Software Licenses & Support |
87 | 86 | 87 | 87 | 88 | 87 | 85 | 87 | 87 | 89 | 87 | 86 | 87 | 87 | 89 | 87 | 86 | 87 | 88 | 89 | 87 |
| Cloud & Software |
84 | 82 | 84 | 83 | 85 | 84 | 81 | 82 | 82 | 84 | 82 | 81 | 81 | 81 | 83 | 82 | 80 | 81 | 82 | 83 | 82 |
| Services | 23 | 14 | 18 | 20 | 20 | 18 | 21 | 23 | 25 | 25 | 24 | 20 | 26 | 22 | 24 | 23 | 20 | 24 | 27 | 28 | 25 |
| Total gross margin |
73 | 70 | 73 | 73 | 76 | 73 | 70 | 71 | 73 | 75 | 72 | 70 | 71 | 71 | 74 | 72 | 69 | 71 | 72 | 75 | 72 |
* Gross margins as reported. Changes in profit center structure may lead to changes in previous quarters.
* Gross margins as reported. Changes in profit center structure may lead to changes in previous quarters.
| € millions, unless otherwise stated |
IFRS | Non-IFRS | ||||||
|---|---|---|---|---|---|---|---|---|
| Revenue Numbers | Q4/19 | Q4/18 | ∆ % | Q4/19 | Q4/18 | ∆ % | ∆ % at cc | |
| Cloud | 1,897 | 1,406 | 35 | 1,908 | 1,413 | 35 | 32 | |
| Software licenses | 2,001 | 2,089 | -4 | 2,001 | 2,089 | -4 | -6 | |
| Software support | 2,948 | 2,825 | 4 | 2,948 | 2,826 | 4 | 2 | |
| Software licenses and support |
4,950 | 4,914 | 1 | 4,950 | 4,914 | 1 | -1 | |
| Cloud and software |
6,847 | 6,320 | 8 | 6,858 | 6,327 | 8 | 6 | |
| Services | 1,193 | 1,108 | 8 | 1,193 | 1,108 | 8 | 6 | |
| Total revenue | 8,040 | 7,428 | 8 | 8,051 | 7,434 | 8 | 6 | |
| Total operating expenses |
-5,915 | -5,029 | 18 | -5,209 | -4,889 | 7 | 5 | |
| Operating profit (loss) |
2,125 | 2,399 | -11 | 2,843 | 2,545 | 12 | 9 | |
| Financial income, net | 125 | -87 | <-100 | 125 | -87 | <-100 | ||
| Profit (loss) before tax |
2,241 | 2,314 | -3 | 2,959 | 2,460 | 20 | ||
| Income tax expense |
-587 | -622 | -6 | -766 | -658 | 16 | ||
| Profit (loss) after tax | 1,654 | 1,691 | -2 | 2,192 | 1,802 | 22 | ||
| Operating margin (in %) |
26.4% | 32.3% | -5.9pp | 35.3% | 34.2% | 1.1pp | 1.0pp | |
| Earnings per share, basic (in €) | 1.37 | 1.41 | -3 | 1.82 | 1.51 | 21 |
| € millions, unless otherwise stated |
IFRS | Non-IFRS | |||||
|---|---|---|---|---|---|---|---|
| Revenue Numbers | FY/19 | FY/18 | ∆ % | FY/19 | FY/18 | ∆ % | ∆ % at cc |
| Cloud | 6,934 | 4,993 | 39 | 7,014 | 5,027 | 40 | 35 |
| Software licenses | 4,532 | 4,647 | -2 | 4,532 | 4,647 | -2 | -5 |
| Software support | 11,547 | 10,981 | 5 | 11,548 | 10,982 | 5 | 3 |
| Software licenses and support |
16,080 | 15,628 | 3 | 16,080 | 15,629 | 3 | 1 |
| Cloud and software |
23,014 | 20,622 | 12 | 23,094 | 20,655 | 12 | 9 |
| Services | 4,539 | 4,086 | 11 | 4,539 | 4,086 | 11 | 8 |
| Total revenue | 27,553 | 24,708 | 12 | 27,634 | 24,741 | 12 | 9 |
| Total operating expenses |
-23,058 | -19,005 | 21 | -19,423 | -17,579 | 10 | 8 |
| Operating profit (loss) |
4,495 | 5,703 | -21 | 8,211 | 7,163 | 15 | 11 |
| Financial income, net | 196 | -47 | <-100 | 196 | -47 | <-100 | |
| Profit (loss) before tax |
4,618 | 5,600 | -18 | 8,334 | 7,059 | 18 | |
| Income tax expense |
-1,231 | -1,511 | -19 | -2,180 | -1,860 | 17 | |
| Profit (loss) after tax | 3,387 | 4,088 | -17 | 6,154 | 5,199 | 18 | |
| Operating margin (in %) |
16.3% | 23.1% | -6.8pp | 29.7% | 29.0% | 0.8pp | 0.6pp |
| Earnings per share, basic (in €) | 2.80 | 3.42 | -18 | 5.11 | 4.35 | 18 |


Non-IFRS operating margin +0.8pp to 29.7% (FY/18: 29.0%) +0.6pp to 29.6% at cc
IFRS operating profit (loss) -21% to €4,495m (FY/18: €5,703m)




*Non-IFRS at constant currencies




*Non-IFRS at constant currencies
| Assets | Equity and liabilities |
||||
|---|---|---|---|---|---|
| € millions | 12/31/19 | 12/31/18 | € millions | 12/31/19 | 12/31/18 |
| Cash, cash equivalents and other financial assets | 5,611 | 9,075 | Trade and other payables |
1,576 | 1,491 |
| 6,362 | Provisions | 266 | 110 | ||
| Trade and other receivables |
7,933 | Other liabilities | 8,332 | 5,857 | |
| Other current assets |
1, 649 | 1,183 | Contract liabilities, current |
4,289 | 3,028 |
| Total current assets |
15,193 | 16,620 | Total current liabilities |
14,464 | 10,486 |
| Goodwill | 29,162 | 23,736 | Financial liabilities | 12,924 | 10,553 |
| 4,491 | 3,227 | Provisions | 478 | 270 | |
| Intangible assets |
Contract liabilities, non-current |
89 | 88 | ||
| Property, plant, and equipment |
5,497 | 3,553 | Other non-current liabilities |
1,436 | 1,227 |
| Other non-current assets |
5,887 | 4,366 | Total non-current liabilities |
14,926 | 12,138 |
| 45,037 | 34,881 | Total liabilities | 29,390 | 22,624 | |
| Total non-current assets |
Total equity | 30,839 | 28,877 | ||
| Total assets | 60,229 | 51,502 | Total equity and liabilities |
60,229 | 51,502 |
| € millions, unless otherwise stated | FY/ 19 | FY/ 18 | ∆ |
|---|---|---|---|
| Operating cash flow |
3,497 | 4,303 | -19% |
| - Capital expenditure |
-817 | -1,458 | -44% |
| - Payments of lease liabilities |
-404 | - | - |
| Free cash flow |
2,276 | 2,844 | -20% |
| Free cash flow in percent of total revenue | 8 | 12 | -3pp |
| Free cash flow conversion rate | 0.67 | 0.70 | -0.03 |
| Days sales outstanding (DSO in days, December 31) | 71 | 70 | 1 |

Net Liquidity = cash and cash equivalent plus current time deposits and debt securities minus financial debt
Other = mainly purchase and sales of equity or debt instruments of other entities, proceeds from sales of non-current assets, and effects of foreign currency rates on cash and cash equivalents – for more information see our 2019 integrated report
The Company expects a full-year 2020 effective tax rate (IFRS) of 27.0% to 28.0% (2019: 26.7%) and an effective tax rate (non-IFRS) of 26.5% to 27.5% (2019: 26.2%)
| Non-IFRS adjustments | Actual Amounts FY/18 |
Actual Amounts FY/19 |
Est. Amounts for FY/20 |
|---|---|---|---|
| Revenue adjustments | €33m | €81m | €0m to €30m |
| Acquisition-related charges | €577m | €689m | €580m to €690m |
| Share-based payment expenses | €830m | €1,818m | €1,200m to €1,600m |
| Restructuring charges | €19m | €1,128m | €10m to €20m |
| Sum of all adjustments | €1,459m | €3,716m | €1,790m to €2,340m |
Due to rounding, numbers may not add precisely
| Expected Currency Impact 2020 Based on December 2019 Level for the Rest of the Year | ||||
|---|---|---|---|---|
| in points percentage |
Q1 | FY | ||
| Cloud Revenue | 0pp to +2pp |
-1pp to +1pp |
||
| Cloud and software | 0pp to +2pp |
-1pp to +1pp |
||
| Operating profit | +1pp to +3pp |
0pp to +2pp |
Preliminary Results Release
INTERNAL Walldorf, Germany Tuesday, January 28, 2020




Preliminary Results Release
INTERNAL Walldorf, Germany Tuesday, January 28, 2020


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