SAP SE — Environmental & Social Information 2014

Mar 24, 2014

Simple. Sustainable. SAP.

© 2014 SAP AG or an SAP affiliate company. All rights reserved.

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Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forwardlooking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Our customers

• 253,500 companies and organizations

• 400 of the Global Fortune 500 run SAP
• 80% are small to midsize businesses
• 100% of the top scoring companies in the Dow Jones Sustainability Index

© 2014 SAP AG or an SAP affiliate company. All rights reserved.

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Apps

SAP HANA Cloud Platform

Helping the world run better and improving people's lives Innovate…

…customer solutions:

Lead the market of software solutions for sustainable businesses

…SAP operations:

Avoid emission-related costs of €260 million in past 6 years. Drive employability & engagement

…social investing:

Use social projects to develop leadership skills.

Our four main KPIs Sustainability's contribution

Revenue

• 2013: €16.9 billion
• Sustainability solutions onpremise and in the cloud
• Embedded sustainability

Customer loyalty

• 2013: 12.1% NPS
• Sustainability exemplar
• SAP runs SAP for sustainability
• Efficiency/safety at customer

Margin

• 2013: 32.6%
• Cost avoidance (since beginning of 2008: €260 m)
• Healthy and engaged employees contribute to efficiency
• Employee engagement • 2013: 77%
• High importance of sustainability for our employees
• Diverse teams more successful
• Values and leadership principles

Green Cloud Our commitment to mission critical business execution and zero emission IT

SAP total 2013 GHG emissions by source (7.2 megatons CO2e)

7

Customers are running better and improving people's lives

• Sustainability reporting
• Better management of emissions
• Ensuring global product compliance

• Sustainable innovation in the cloud

• HR transformation

• Increased speed and focus in talent management

• Regulating pollution

• Improving lives in a livable city

Comprehensive security practices

Secure cloud

• Cloud operations standards for availability, security, data protection among highest in industry
• Servers meet highest physical and technical security standards

Mobile security

SAP helps customers manage mobile security

Data protection and privacy

• SAP adheres to global data protection and privacy policy based on strictest laws in the world
• Data protection management system

Our results

	2010	2011	2012	2013		Target
ECONOMIC
Total Revenue (non-IFRS, billion EUR)	12.5	14.3	16.3	16.9		At least €22 billion by 2017
Operating Margin (non-IFRS, %)	32	33	32	32.6		35% by 2017
Customer Loyalty (Net Promoter Score) (%)	n.a.	n.a.	8.9	12.1		+4pp in 2014
SOCIAL
Employee Engagement (%)	68	77	79	77		82% by 2015
Employee Retention (%)	92.9	92.8	94.0	93.5		Remain at this level
Women in Management (%)	18.7	19.5	20.8	21.2		25% by 2017
ENVIRONMENTAL
Greenhouse Gas Footprint (kt CO e) 2	455	490	485	545		2000 levels by 2020
Renewable energy (%)	32	32	51	43		100% in 2014

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10 10

SAP Integrated Report 2013

SAP Integrated Report 2013 published March 21, 2014

• Alignment with IIRC framework and GRI G4 standards
• Integrated thinking
• Focus on short-, mid-, long-term value creation
• Navigation filters

Alignment with IIRC Framework

IIRC framework: 8 content elements SAP Integrated Report: 6 sections

Organizational overview and external environment

Performance

Governance

Outlook

Risks and opportunities

Strategy and resource allocation

Business model

Basis of preparation and presentation

SAP Group and Market Environment

Performance

Governance

Outlook: Opportunities and Risks

Strategy and Business Model

About This Integrated Report

Alignment with IIRC Framework

Navigation filters

Navigation filters

Integrated thinking

Establishing connection between financials and non-financials central to the report.

Example: Per 1 percentage point gain/loss of employee retention SAP observes a financial impact of €60 million.

Integrated thinking

Focus on value creation

Focus on value creation

Chart Generator allows for quick graphical comparison of many financial and non-financial metrics

Thank you!

We invite you to read the SAP Integrated Report 2013 at www.sapintegratedreport.com

We will publish an OpenSAP course on Sustainability starting April 29 at open.sap.com