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Safestore Holdings PLC

Pre-Annual General Meeting Information Jun 19, 2023

5310_egm_2023-06-19_abd2bed9-f03a-4263-a889-ed73b5d203e4.pdf

Pre-Annual General Meeting Information

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THIS DOCUMENT IS IMPORTANT AND REQUIRES YOUR IMMEDIATE ATTENTION

If you are in any doubt as to what action you should take, you should consult a stockbroker, bank manager, solicitor, accountant or other independent professional adviser who, if you are taking advice in the United Kingdom, is duly authorised under the Financial Services and Markets Act 2000 or an appropriately authorised financial adviser if you are in a territory outside the United Kingdom.

If you have sold or otherwise transferred all of your ordinary shares in Safestore Holdings plc, please pass this document together with the accompanying documents to the purchaser or transferee, or to the person who arranged the sale or transfer so they can pass these documents to the purchaser or transferee who now holds the shares.

Safestore Holdings plc (the "Company" or "Safestore")

(Incorporated in England and Wales under the Companies Act 1985 with registered number 04726380)

NOTICE OF GENERAL MEETING

This document should be read as a whole. Your attention is drawn to the letter from the Chair of the Remuneration Committee of the Company set out on pages 2 and 7 of this document which contains the recommendation by the Directors of the Company to shareholders to vote in favour of the resolutions to be proposed at the General Meeting.

Notice of the General Meeting of the Company to be held at the offices of Safestore Holdings plc, Brittanic House, Stirling Way, Borehamwood, Hertfordshire WD6 2BT, on 12 July 2023 at 3.00 pm is set out in this document.

Please submit your proxy voting appointment electronically at www.signalshares.com or, via the Link Group shareholder app: LinkVote+, or if you hold shares in CREST, by using the CREST electronic proxy appointment service. If you are an institutional investor you may also appoint a proxy electronically via the Proxymity platform. The proxy voting instructions must be received by Link Group no later than 3.00pm on 10 July 2023. Shareholders are strongly encouraged to appoint the Chairman of the meeting as their proxy, whether or not they intend to be present in person at the General Meeting. If you need help with appointing a proxy online or via the app, or if you require a paper proxy form, please contact our Registrar, Link Group, by email to [email protected], or you may call Link on +44 (0)371 664 0300. Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom will be charged at the applicable international rate. Lines are open between 9.00am and 5.30pm, Monday to Friday excluding public holidays in England and Wales.

Part I: Letter from the Chair of the Remuneration Committee of the Board of Directors of Safestore Holdings plc

Registered office: Brittanic House Stirling Way Borehamwood Hertfordshire WD6 2BT

To all shareholders

19 June 2023

Dear shareholder,

Notice of General Meeting

I am pleased to be writing to you to provide details of a general meeting of the Company (the "General Meeting" or "GM"), which we are holding at 3.00 pm on Wednesday 12 July 2023 at the offices of the Company, Brittanic House, Stirling Way, Borehamwood, Hertfordshire WD6 2BT. The GM relates to the proposed new Directors' Remuneration Policy (the "Policy") and a consequent amendment to the Safestore 2020 Long Term Incentive Plan ("2020 LTIP"). The proposals are those referenced on page 89 of the 2022 Annual Report, the details of which were not available at the time of drafting the Directors' Remuneration Report. The formal Notice of the GM is set out in Part II of this document.

By way of context, Safestore has established a strong track record in significantly growing revenue, earnings, and dividends per share and, consequently, share price over the past decade resulting in the Company entering the top quartile of the FTSE 250 by market capitalisation. Safestore owes much of its success to a highly motivated management team which has successfully executed the Board's strategy, managing an increasingly complex and internationally diverse business. The Executive Directors have continued to deliver exceptional performance and exceed expectations, allowing Safestore to add stakeholder value by developing profitable and sustainable spaces that allow individuals, businesses, and local communities to thrive. Some of their achievements include:

  • substantial revenue growth (increasing from £96.1 million in 2013 to £212.5 million in 2022);
  • adjusted EPRA EPS growth of 380% (increasing from 9.9 pence in 2013 to 47.5 pence in 2022), enabling a progressive dividend policy;
  • total shareholder returns of c.790% (from 1 September 2013 to 31 May 2023), significantly in excess of the FTSE 250, FTSE 350 Supersector Real Estate sector indices and key peers, as illustrated in the chart below; and
  • external recognition of our commitment to colleagues by the award of the prestigious Investors in People Platinum accreditation.

Whilst the Committee is acutely aware of the current economic landscape, it believes it is business critical to appropriately incentivise and retain an excellent management team to continue to deliver value for our shareholders. Indeed, this principle was discussed by the Chairman and the Senior Independent Director at meetings held last year with a number of our larger institutional shareholders, all of whom agreed that the motivation and retention of the Executive Directors and the Senior Management team was considered by shareholders to be a critically important challenge for the Board going forward.

We recognise that the Executive Directors received significant payouts from the 2017 LTIP on the basis of their exceptional performance. However, on a total remuneration basis the current approach of the CEO being paid a base salary below the FTSE 250 and the FTSE 350 real estate sector lower quartiles (and the CFO a similarly conservative salary) does not provide an appropriately motivating forward looking package as set out in the analysis below. This is particularly pertinent as the 2017 LTIP has now vested and no longer provides a significant retention mechanism for either Executive Director or the broader executive team, and base pay levels have always been significantly below the market and kept deliberately low in previous years, in anticipation of the 2017 LTIP pay-out. The Committee feels they should be increased to more competitive levels aligned with market, given management's sustained performance and increased complexity of the group's business, which is now present in six European countries. The current situation is not in the interest of shareholders, and it represents a risk which now needs to be addressed.

CEO and CFO pay benchmarks vs FTSE 350 real estate companies (data collated from latest annual reports)

CEO Salary at last
review (£'000)
Pension
(% of salary)
Bonus
(% of salary)
LTIP
(% of salary)
Total Max Rem
(£'000)
Upper Quartile 705 12% 150% 200% 3,687
Median 579 10% 150% 200% 2,777
Lower Quartile 506 10% 150% 175% 2,280
Safestore 482 4.1% 150% 200% 2,188
Safestore as % of Median 83% 41% 100% 100% 79%
CFO Salary at last
review (£'000)
Pension
(% of salary)
Bonus
(% of salary)
LTIP
(% of salary)
Total Max Rem
(£'000)
Upper Quartile 484 12% 150% 200% 2,502
Median 445 10% 150% 200% 1,924
Lower Quartile 358 8% 140% 151% 1,545
Safestore 343 4.1% 150% 200% 1,559
Safestore as % of Median 77% 41% 100% 100% 81%

* Note Safestore's salaries include the 1 May 2023 increase set out below

Safestore FTSE 250 FTSE 350 Supersector Real Estate Big Yellow Lok'nStore

01/09/2013 01/09/2014 01/09/2015 01/09/2016 01/09/2017 01/09/2018 01/09/2019 01/09/2020 01/09/2021 01/09/2022

TSR rebased to 100 at 01/09/2013

1,400

1,000

1,200

800

600

400

200

0

The Committee also notes that over the period from his internal promotion to CEO on 3 September 2013 the CEO's salary has increased by around 5% p.a, while the complexity of Safestore's business and market capitalisation has increased by over £1.8 billion with TSR growth of c.790% over the same period. The current salary positioning has been driven by a starting salary set below the CEO's predecessor and a desire from the Committee at the time to adopt a highly leveraged remuneration framework through the operation of the 2017 LTIP.

Therefore, given that the management team is highly regarded by the investor community, its exceptional track record of performance over a decade, significant expansion and increased complexity and expanded geographical footprint, and that Safestore has moved into the upper quartile of companies in the FTSE 250 by market capitalisation, the Committee determined that it would be appropriate to reposition the Executive Directors' pay to a more competitive positioning relative to FTSE 250 companies while addressing the issue of the conservative salary positioning over time. The three guiding principles the Committee has adhered to are:

  • FTSE 250 median total remuneration on grant for strong performance;
  • FTSE 250 upper quartile total remuneration on grant for outstanding performance; and
  • maintain a culture where a significant portion of total remuneration is based on performance and creation of long-term shareholder value.

The Committee initially explored two alternative approaches to achieve this desired repositioning of pay:

    1. significant increases to salary in combination with market standard variable pay opportunity levels; and
    1. maintain conservative salary levels (10% increase in 2023 would place the Executive Directors broadly at lower quartile) with a market standard bonus and a significant LTIP opportunity.

The Committee was of the view that the second approach would be more suitable for Safestore given the pay for performance culture, while keeping a hard discipline on fixed costs at a time of heightened economic uncertainty. The Committee presented an initial proposal for the 2023 Remuneration Policy reflecting the second approach above to our major shareholders in January 2023. The key in changes in Policy were in relation to the LTIP as follows:

  • Increase annual LTIP awards to 300% of salary for the CEO and 215% of salary for the CFO, from 200% of salary for both ("Base awards"), payable for strong performance.
  • Introduce strategic/operational and ESG based measures alongside EPS growth in the LTIP Base award for 2023.

Part I: Letter from the Chair of the Remuneration Committee of the Board of Directors of Safestore Holdings plc continued

Notice of General Meeting continued

  • Base award vesting level can be increased if TSR performance is above the upper quartile of the FTSE 250 (excluding Investment Trusts) through a multiplier award, up to a maximum of 1.75 times for upper decile performance (the "Multiplier"). Therefore, the overall maximum LTIP award would have been 525% of salary for the CEO and 376% of salary for the CFO, allowing them to aspire to upper quartile remuneration for outstanding performance.
  • This was underpinned by a performance modifier whereby the number of LTIP awards vesting would be reduced by one-third, if Safestore's TSR over the performance period was either below the median TSR of the FTSE 350 Supersector Real Estate index or negative.
  • The proposal also included a 10% salary increase for both the CEO and CFO to be implemented in 2023.

The Committee subsequently undertook two rounds of extensive shareholder engagement on the proposed remuneration structure to understand shareholder sentiment towards the proposals. We were pleased that all of our shareholders were supportive of our efforts to retain an exceptional management team and that a significant number supported the initial proposals.

We set out below the key areas of the proposals that required refinements based on the shareholder feedback received during this process, and how the Committee has responded to them (in italics):

• Scale back the proposed FY2023 base salary increase for the Executive Directors below the average increase in the workforce. There was a clear message from investors that, notwithstanding the medium term goal of bringing the CEO/CFO salaries to their median market benchmark, additional restraint should be shown in relation to increases for Executive Directors compared to the workforce this year, due to the cost of living crisis having a greater impact on the lower paid.

For FY2023, Executive Directors' salary increases will be 6%, below the average UK workforce increase of 7.36%.

• Reduce the proposed LTIP award levels to below 500% of salary.

2023 LTIP awards have been reduced by adjusting the maximum multiplier from 1.75 times to 1.6 times This brings the CEO's maximum award below 500%, at 480% of salary, whilst his total remuneration opportunity, at grant, is now exactly aligned with the FTSE 250 upper quartile. As a result of the lower multiplier, the CFO's maximum award will also be reduced, to 344% of salary.

• Commit to move to a competitive structure over time that is more closely aligned with standard market practice understanding that this would require a rebalancing of fixed and variable pay at Safestore. Specifically, future salary increases required to bring salaries to market levels should be matched with corresponding reductions in LTIP award levels in order to achieve a more normalised structure over time. In particular, the Committee should signpost that larger salary increases will be required over the Policy timeframe, with a corresponding reduction in LTIP award levels, to achieve the desired rebalancing of pay.

Commit to evolving the remuneration package to a more market-aligned conventional structure, over the life of the Policy such that, in principle, a new Policy put to shareholders in 2026 would reflect a "normalised structure". This would be achieved on a phased basis with salary increases applied annually to rebase fixed pay to a more market competitive position and total LTIP award levels correspondingly reduced to allow the split between base salary and LTIP to converge with market practice. The driving principle which will guide the Committee will be to ensure that there is not a multiplying effect, i.e. total maximum remuneration on grant will continue to broadly align with, but not exceed, the upper quartile of the FTSE 250 for exceptional performance over the life of the Policy. In addition, total remuneration on grant for strong performance will continue to broadly align with the median of the FTSE 250.

The Committee has determined that a phased approach in which salary increases are applied in each year of the Policy, which for the avoidance of doubt may be higher than the average workforce rate, together with annual reductions in the LTIP opportunity, is the most appropriate way to achieve the desired structure and ensures alignment with shareholder expectations. The Committee also notes that if circumstances permit, it will accelerate this process over a shorter timeframe if possible.

The same guiding principles (i.e. FTSE 250 median total remuneration on grant for strong performance and FTSE 250 upper quartile total remuneration on grant for exceptional performance) would apply should there be recruitment of a new Executive Director and, in particular, the Committee expects to accelerate the phased approach such that the package on recruitment would reflect a normalised structure, while also taking account of the experience and track record of the candidate.

Summary of Policy proposals

Taking account of the refinements set out above, we summarise below the Policy the Committee is proposing.

Salary: Salary increases will be applied annually over the life of the Policy, which for the avoidance of doubt may be higher than the average workforce rate (noting that the FY2023 increase will be 6%, below the average UK workforce increase of 7.36%).

Pension: In line with corporate governance best practice, the Committee aligned the Executive Directors' pension contribution rate with the average workforce rate from 1 May 2021. Therefore, no change is required other than to update the Policy such that it is clear that both incumbents and new hires pension contribution rates are aligned to the average workforce rate.

Benefits: No material changes to Policy.

Annual bonus: No material changes to Policy other than to increase flexibility in Policy wording in relation to performance measures. The annual bonus will continue to operate with a maximum opportunity of 150% of salary, with 20% and 50% of maximum paid for threshold and on-target performance respectively. Any bonus earned below 100% of salary will be paid in cash with bonus above 100% of salary held in shares for two years on a net of tax basis, and dividends paid on these shares.

Two-thirds of the bonus opportunity will be subject to financial measures and one-third subject to non-financial measures e.g., strategic or operational based measures. There will be no pay out under the non-financial measures if threshold financial performance is not met.

Summary of Policy proposals continued

LTIP: The LTIP will continue to award nil cost options over shares on an annual basis with a three year vesting and a two year holding period. Dividend equivalents will be paid on vested shares and paid in additional shares.

The maximum annual Base award will be up to 300% of salary for the CEO and 215% of salary for the CFO. The performance measures, weightings and targets for the Base award will be set each year by the Committee based on a combination of financial and non-financial measures e.g., strategic or ESG based measures. Full vesting of the Base award will only be achieved for what the Committee considers to be strong performance.

In line with the Committee increasing the stringency of the performance conditions (see section below), the vesting schedule for the Base award will be changed such that for the financial measures 20% (rather than 25%) of awards will vest for threshold performance. For the non-financial measures in the Base award 0% of awards will vest for threshold performance i.e., vesting will only occur for above threshold performance. The section below sets out how the Committee has calibrated additional stretch into the performance targets for 2023, commensurate with the increase in proposed award levels.

Vesting of the Base awards can be increased by up to 1.6 times such that the overall maximum award will be 480% and 344% of salary for CEO and CFO respectively with the maximum Multiplier award only paying out for outstanding performance.

The Committee's intention is that total LTIP award levels will be reduced during the Policy period, by decreasing the maximum annual Base award of 300% and 215% for the CEO and CFO respectively, while the maximum Multiplier will remain set at 1.6 times for the three-year period covered by the new Policy. This is to ensure that relative TSR performance, as a KPI, remains in place as a performance measure, in line with the feedback received from several shareholders.

Shareholding guidelines: In-employment guidelines will be significantly increased to 600% and 450% of salary for the CEO and CFO respectively, aligning with typical investor guidance that they should be broadly equal to the annual incentive opportunity, noting that LTIP award levels will fall during the Policy period. Post-employment guidelines are proposed to remain at 350% of salary for two years for both Executive Directors, which continues to be significantly ahead of market practice. The Committee is aware that this does not fully align with the IA's Principles of Remuneration, which provides for the post-employment shareholding requirement applying for at least two years at a level equal to the lower of the shareholding requirement immediately prior to departure or the actual shareholding on departure. However, it is comfortable with this approach given that both the in-employment and post-employment shareholding requirements are significantly greater than typical market practice, and that both Executive Directors have significantly high levels of shareholding.

2023 LTIP performance metrics

The performance metrics for 2023 continue to include as its main KPI EPS growth (in line with previous policies and a key performance criteria for shareholders), but now also two further KPIs: (i) a strategic KPI, defined as aggregate net increase in Maximum Lettable Area ("MLA") (as a key metric in Safestore's long term growth agenda) and ESG KPIs. We are acutely aware that to justify an increase in pay there needs to be a corresponding increase in the stretch of the attaching performance measures and targets, and this is what is proposed for 2023 as set out below. Therefore, the LTIP performance targets have been calibrated such that, to earn median FTSE 250 levels of remuneration, strong corporate performance is required. In addition, maximum vesting is only achievable for exceptional performance (i.e. the maximum opportunity for the Executive Directors at grant is equivalent to FTSE 250 upper quartile levels of remuneration, if they deliver upper decile levels of performance). In line with these principles, the Committee has determined to implement the LTIP Policy as set out below for the 2023 awards. The Committee notes that for subsequent years, future targets will reflect the current business plan and economic environment at the time targets are set.

Base award

For 2023, the performance metrics under the Base award have been selected such that maximum vesting will only be achieved for significant growth in the Company's key profitability metric (EPS), strong strategic/operational progress on our growth priorities and strong progress against our ESG strategy. The ESG targets, if they are met, will ensure the Group is on track to meet its commitment to achieve net zero emissions from operations by 2035 whilst also supporting the valuation of its asset portfolio.

  • 65% subject to EPS growth target, where, for 2023, 20% vests for 5% p.a. growth, 65% vests for 7% p.a. growth, 80% vests for 9% p.a. growth and 100% vests for 12% p.a. growth. The EPS targets have been calibrated such that they demonstrate significantly more stretch than the current policy, with threshold performance set to align with consensus estimates. Since discussing these targets with shareholders, the Committee have introduced an additional vesting point - 65% vesting level at 7% p.a. EPS growth, which is in excess of analysts' forecasts.
  • 25% subject to strategic/operational measures. For 2023, the measure will be the aggregate net increase in MLA with 0% vesting for threshold performance, 50% vesting for target and 100% vesting for maximum performance. Given the Board considers the targets set to be commercially sensitive, they will be disclosed retrospectively, but the Committee is able to confirm that the threshold level of performance has been set above Safestore's 31 October 2022 MLA pipeline and above main competitor's recent levels of MLA net increase.
  • 10% subject to ESG, with 2023 targets based on EPC ratings of developments or refurbishments and reduction in greenhouse gas emission intensity. The vesting schedule is the same as the strategic/operational measures element.

Please see the section headed "Performance measures and targets" on pages 13 to 15 for details on why these measures were selected for 2023 and how targets were calibrated.

Part I: Letter from the Chair of the Remuneration Committee of the Board of Directors of Safestore Holdings plc continued

Multiplier – 2023 targets:

  • If Safestore's TSR performance is below or equal to the FTSE 250 (excluding Investment Trusts) upper quartile TSR, then there will be no increase to the Base award vesting level, i.e. Multiplier is 1 times.
  • If Safestore's TSR performance is equal to or above the FTSE 250 (excluding Investment Trusts) upper decile TSR, the Base award vesting level will be increased by, 1.6 times i.e. Multiplier is 1.6 times.
  • Straight line increase in Multiplier vesting between upper quartile and upper decile relative TSR performance.

Performance modifier

  • For 2023, the awards are underpinned by a performance modifier whereby the number of LTIP awards vesting will be reduced by one-third, if Safestore's TSR over the three year performance period is either below the median TSR of the FTSE 350 Supersector Real Estate index or negative.
  • The Committee is mindful that there is no relative TSR performance measure in the Base award performance targets for 2023. As such, given that the Committee wanted to ensure that significant payouts would only be achieved for acceptable TSR performance against the real estate sector, and that absolute value had been created for shareholders, a performance modifier based on absolute and relative TSR will apply to the awards granted in 2023.

For reference, a full summary of how the Policy will be implemented for 2023 for the Executive Directors is set out in Part V of this Notice on pages 22 to 24.

Wider workforce

We remain very aware of the executive remuneration environment and have fully considered this, and the broader stakeholder context, when developing the proposed changes. We note that the new LTIP will be cascaded through the organisation similarly to previous LTIP awards with around 60-70 key individuals (c.10% of the workforce) expected to participate. In the UK, we also operate an annual all-colleague share plan to foster the culture of ownership, reflecting our remuneration principles by rewarding colleagues for the successful execution of strategy over a multi-year horizon. In addition, we have continued to invest in our reward offering for the wider workforce through a higher 2022 workforce salary increase, on average 7%, with targeted above market increases for selected roles. Additional payments of £1,000 were also paid to colleagues, made up of two instalments of £500 provided in December 2021 (additional bonus to reflect the Company's strong performance) and October 2022 (cost of living payment to ease financial hardship over the winter period).

The Board recently determined that the salary budget for the year from 1 May 2023 for the average UK workforce increase will be 7.36%, which is higher than the proposals for the Executive Directors.

2020 LTIP rules

In order to implement the proposed Policy, an amendment is required to the Safestore 2020 Long Term Incentive Plan rules to increase the individual award limit for annual awards to 480% of salary. No other amendments to the rules are proposed.

Conclusion

As noted above, the Committee has listened to the feedback received through the extensive shareholder engagement process and is determined to ensure that the refinements made to the proposed Remuneration Policy appropriately address the concerns raised by a number of our major shareholders.

The Committee is comfortable with the amended proposals, and we believe that they are in line with the best interests of Safestore and will incentivise and retain the highly successful Executive Team which is critical to executing our business strategy and driving long-term creation of value for shareholders.

The Committee looks forward to receiving your support at the General Meeting to be held on 12 July 2023.

Yours sincerely,

Laure Duhot Chair of the Remuneration Committee Safestore Holdings plc

Part II: Notice of General Meeting

NOTICE IS HEREBY GIVEN that a General Meeting of Safestore Holdings plc will be held at the offices of Safestore Holdings plc, Brittanic House, Stirling Way, Borehamwood, Hertfordshire WD6 2BT, on 12 July 2023 at 3.00 pm for the transaction of the following business:

Resolutions 1 and 2 will be proposed as ordinary resolutions. Voting on all resolutions will be by way of a poll.

Ordinary resolutions

  1. To approve the Directors' Remuneration Policy, as set out in Part IV of this Notice.

  2. That the rules of the Safestore 2020 Long Term Incentive Plan be amended by deleting "200%" in rule 3.2 and replacing it with "480%". On behalf of the Board

Helen Bramall Company Secretary

Registered office: Brittanic House Stirling Way Borehamwood Hertfordshire WD6 2BT

Dated: 19 June 2023

Part III: Explanatory notes to the business of the General Meeting

Additional information is set out below in relation to the resolutions proposed in the Notice of General Meeting in Part II of this document.

Resolutions 1 and 2 are proposed as ordinary resolutions. An ordinary resolution will be passed if it is passed by members representing a simple majority of the total voting rights of members who (being entitled to do so) vote on the resolution.

Resolution 1 – Approval of Directors' Remuneration Policy (ordinary resolution)

Resolution 1 seeks approval of the Directors' Remuneration Policy as set out in Part IV of this Notice on pages 9 to 21 (the "Policy"). The Directors' Remuneration Policy must be approved by shareholders (by a separate resolution) at least once every three years. The current Remuneration Policy was approved by shareholders at the Company's Annual General Meeting in 2020 and is due for renewal.

Further information on the rationale for the Policy and a summary of its key terms and changes is set out in the letter from the Chair of the Remuneration Committee of the Board of Directors in Part I of this Notice on pages 2 to 6 and in Part IV of this Notice on pages 9 to 21.

Details on the proposed implementation of the Policy for the year ending 31 October 2023 are set out in Part V of this Notice on pages 22 to 24.

If approved by shareholders, the new Policy will take effect immediately upon conclusion of the General Meeting. Once approved, the Company will not be able to make a remuneration payment to a current or past Director unless that payment is consistent with the Remuneration Policy or has been approved by a resolution of the members of the Company.

Resolution 2 – Approval of amendment to the Safestore 2020 Long Term Incentive Plan ("2020 LTIP")

Resolution 2 seeks to amend the Safestore 2020 Long Term Incentive Plan.

The rules of the 2020 LTIP, which were approved by shareholders at the Company's Annual General Meeting in 2020, provide that the maximum total market value of ordinary shares of the Company that may be awarded for any relevant financial year to a participant in the 2020 LTIP will not exceed 200% of the participant's base salary.

As set out in Parts I and IV of this Notice, it is proposed under the Policy for Executive Directors of the Company to increase this individual annual limit to 480% of the Director's base salary. In order to implement this element of the Policy, an amendment is required to the rules of the 2020 LTIP.

Resolution 2 therefore seeks shareholder approval to amend the rules of the 2020 LTIP by deleting the reference to "200%" in rule 3.2 (which contains the individual limit) and replacing it with "480%" so that the maximum total market value of ordinary shares of the Company that may be awarded for any relevant financial year to a participant in the 2020 LTIP will not exceed 480% of their base salary. No other amendments to the rules of the 2020 LTIP are proposed.

If approved by shareholders, the amended rules will take effect immediately upon conclusion of the General Meeting.

Part IV: Directors' Remuneration Policy

Introduction

This new Directors' Remuneration Policy will be put to a binding shareholder vote at the GM on 12 July 2023 and, if approved, will take effect immediately upon conclusion of the GM (in place of the current policy approved at the 18 March 2020 AGM which will continue to apply until such time). It is intended that the new Directors' Remuneration Policy will remain in force until 2026 and there are no planned changes to it over the three-year period to which it applies.

As part of the process undertaken by the Committee when designing the proposed 2023 Remuneration Policy, it carried out an extensive consultation seeking to engage with our largest shareholders as well as proxy voting agencies.

The Committee collated the feedback received and understood that some areas of the proposals required further consideration to ensure significant levels of shareholder support. In particular, there was a desire across our shareholder base for the Company to move to a more conventional remuneration structure over the medium term, particularly with regard to the split between base salary and LTIP as part of the total remuneration.

Therefore, the Committee wishes to pledge its commitment to moving to a conventional remuneration package over time consisting of a competitive salary, pension contribution rates in line with the wider workforce, and incentive award levels (annual bonus and LTIP), each within the market range for each respective role. The Committee has determined that a phased approach in which salary increases are applied each year, which for the avoidance of doubt may be higher than the average workforce rate, together with annual reductions in the LTIP opportunity is the most appropriate way to achieve the desired structure and ensures alignment with shareholder expectations.

For FY2023, to take into consideration the feedback of many shareholders regarding the particularly difficult economic environment and the cost of living crisis, the base salary increase for the Executive Directors will be 6%, below the average UK workforce increase of 7.36%. The maximum LTIP opportunity for the CEO and CFO will be 480% and 344% of salary respectively which is equivalent to Base awards of 300% and 215% of salary, with a maximum Multiplier of 1.6 times.

Salary increases will then be applied annually to rebase fixed pay to a more market competitive position and total LTIP award levels will be correspondingly reduced through a reduction to the Base award. It is the Committee's intention that the maximum Multiplier will remain at 1.6 times for upper decile relative TSR performance, ensuring that the Committee's guiding principle of upper quartile total remuneration, at grant, for exceptional performance is maintained throughout the life of the Policy.

The Committee determined that it would be appropriate to reposition the Executive Directors' pay to upper quartile total remuneration at grant for exceptional performance relative to FTSE 250 companies, given that the management team is highly regarded by investors, its outstanding track record of performance over a decade (consistently in excess of the FTSE 250 upper quartile TSR), has achieved significant expansion resulting in increased complexity in the business now operating across multiple European countries, and that Safestore has moved into the upper quartile of companies in the FTSE 250 by market capitalisation.

Given that the FTSE 250 total remuneration upper quartile, at grant, will change over time (in May 2022, the FTSE 250 upper quartile total remuneration was £3.6 million), the Committee is not able to specify the exact details of the phased approach at this time. However, Safestore is committed to making these changes on an annual basis to ensure that it achieves the objective. As set out above, the principle guiding the Committee will be that the Executive Team's total maximum remuneration, at grant, remains in line with the FTSE 250 upper quartile opportunity for exceptional performance, and that the split between the base salary and LTIP components of total compensation converges to become aligned within the range of accepted market benchmarking over the period.

Whilst our commitment to achieving this goal over time is absolute, it must be recognised that we cannot anticipate the remuneration environment accurately over the next three years and it may be that full achievement of our objective may not be achieved within this time frame. It is our intention, however, that sufficient progress has been made such that, in principle, a new Policy put to shareholders in 2026 would reflect a "normalised structure". The Committee also notes that if circumstances permit, it will accelerate this process over a shorter timeframe if possible.

The table below sets out an illustration of one potential approach that could be taken for the CEO (the actual approach may differ from this):

FY2023 FY2024 FY2025 FY2026
Salary increase 6% 15% 13% 13%
Maximum annual bonus opportunity (% of salary) 150% 150% 150% 150%
Base award opportunity (% of salary) 300% 263% 225% 188%
Maximum Multiplier (multiple of Base award) 1.6 1.6 1.6 1.6
Maximum LTIP opportunity (% of salary) 480% 420% 360% 300%
Salary (£'000) 482 554 626 708
Pension (£'000) 20 23 26 29
Maximum bonus (£'000) 723 831 939 1,061
Maximum LTIP at grant (£'000) 2,313 2,327 2,254 2,123
Total remuneration opportunity (£'000) 3,537 3,735 3,845 3,921
FTSE 250 median salary (2022) (£'000) 595
FTSE 250 total remuneration upper quartile (2022) (£'000) 3,557

The benchmarks above are based on data as at May 2022, which were used to set our proposal for the 2023 remuneration, and therefore do not include the market increases applied during the 2023 reporting season.

The approach for the CFO will follow the same principles and pathway as the CEO.

The same guiding principles (i.e. FTSE 250 median total remuneration on grant for strong performance and FTSE 250 upper quartile total remuneration on grant for exceptional performance) would apply should there be recruitment of a new Executive Director and, in particular, the Committee expects to then accelerate the phased approach such that the package on recruitment would reflect a normalised structure.

Summary of the key changes proposed to the current Directors' Remuneration Policy

The following changes are proposed to the Directors' Remuneration Policy:

Element Proposed change Rationale for change
Salary Salary increases will normally be applied annually over the life
of the Policy, which for the avoidance of doubt may be higher
than the average workforce rate.
To rebase fixed pay to a more market competitive
position allowing a corresponding reduction in
LTIP award levels to achieve a more "normalised
remuneration structure".
Benefits Non-material changes to the Policy wording to give clarity
that the Committee can provide additional benefits where
appropriate.
Aligns with market practice.
Pension All Executive Directors will receive the average employer
pension contribution rate received by the workforce
(currently 4.1% of salary).
Aligns with investor body expectations and
implementation of current policy since 1 May 2021.
Annual bonus No material changes to policy other than to increase
flexibility in relation to performance measures which are
now defined as financial and non-financial instead of
EBITDA and strategic/operational.
Change to Policy wording provides the Committee with
appropriate flexibility.
LTIP LTIP to award nil cost options over shares on an annual
basis with a three year vesting and two year holding period.
Dividend equivalents will be paid on vested shares.
The LTIP structure remains aligned with market and
best practice, such that there is no reason for change.
However, given the Committee's wish to reposition
The maximum annual Base award will be up to 300%
of salary for the CEO and 215% for the CFO/other
total remuneration, an increase from the current
Policy's award levels of up to 200% is required.
Executive Directors.
The performance measures, weightings and targets for the
In line with standard practice the performance
measures, weightings and targets are not included in
Policy and will be set annually by the Committee.
The Committee acknowledges that more stretching
performance targets will be required to increase award
levels and this is what is proposed for 2023 (please
Base award will be set each year by the Committee based
on a combination of financial and non-financial measures.
Financial measures will not account for less than 65% of
the LTIP opportunity.
The vesting schedule will be changed such that for the
financial measures 20% (rather than 25%) of awards will
see the section headed Performance measures and
targets for details of the 2023 performance measures).
vest for threshold performance. 0% of awards will vest
for threshold performance for the non-financial measures.
The reduction in threshold vesting ensures the amount
vesting remains appropriate for threshold performance
Vesting of the Base awards can be increased by up to
1.6 times such that the overall maximum award will be
up to 480% and 344% of salary for CEO and CFO/other
Executive Directors respectively.
in terms of multiples of salary.
Total LTIP award levels will be reduced annually during
the Policy period.
Shareholding guidelines In-employment guidelines increased to 600% and 450%
of salary for the CEO and CFO/other Executive Directors
respectively.
Aligns in-employment guideline with typical investor
guidance that it should be broadly equal to the annual
incentive opportunity.
Post-employment guideline is 350% of salary on cessation
for two years (or their actual shareholding on cessation if
lower than 350% of salary). Excludes shares owned pre-18
March 2020 and awards vesting from the 2017 LTIP.
No change to post-employment guideline level of
350% of salary, which continues to be significantly
ahead of market practice.
Non-Executive
Director fees
Add flexibility such that the Company can pay fees
for membership of Committees and fees for a Chair/
membership of any new Committee that is formed.
Aligns with standard practice

All other elements of the Policy remain unchanged or minor changes have been made to Policy wording to provide the Committee with appropriate flexibility or to better align with best practice.

Executive Directors' Remuneration Policy

The Directors' Remuneration Policy will be put to a binding vote at the General Meeting held on 12 July 2023 and will take effect from the date of the meeting.

Element and strategic link
Basic salary
To provide competitive fixed
remuneration that will attract
and retain appropriate talent.
Reflects an individual's
responsibilities, experience
Operation
Normally reviewed annually. Salaries are paid monthly.
When determining the salary of an Executive, the Committee takes into consideration:
• the individual Director's experience and responsibilities;
and role • the performance of the individual Director;
• the performance of the Group;
• pay and conditions throughout the Group; and
• the economic environment
Levels of base salary are reviewed periodically against companies of a comparable size in both the real estate sector
and the FTSE 250.
Maximum
There is no prescribed maximum annual basic salary increase. When reviewing Executive salaries, consideration will
always be given to the approach to colleague pay across the Group and the general performance of the Group.
Salary increases will be applied annually over the life of the Policy, which for the avoidance of doubt may be higher
than the average workforce rate to rebase fixed pay to a more market competitive position allowing a corresponding
reduction in LTIP award levels to achieve a more "normalised remuneration structure".
Individuals who are recruited or promoted to the Board may, on occasion, have their salaries set below the targeted
Policy level until they become established in their role. In such cases subsequent increases in salary may be higher
than the general rises for colleagues until the target positioning is achieved.
The Company will set out in the section headed Implementation of Remuneration Policy, in the following financial
year, the salaries for that year for each of the Executive Directors.
Performance targets and recovery provisions
A broad assessment of individual and business performance is used as part of the salary review. No recovery
provisions apply.
Benefits
To provide competitive
benefits and to attract and
retain high calibre colleagues.
Operation
Reviewed periodically to ensure benefits remain market competitive.
Currently includes car allowance and life, private medical and dental insurance.
Directors' indemnities and Directors' and Officers' insurance during and following employment are provided.
The Committee recognises the need to maintain suitable flexibility in the determination of benefits that ensure it is
able to support the objective of attracting and retaining personnel. Accordingly, the Committee would expect to be
able to provide other benefits where appropriate and to adopt benefits such as relocation expenses, tax equalisation
and support in meeting specific costs incurred by Executive Directors to ensure the Company and the individuals
comply with their obligations in the reporting of remuneration.
Maximum
Benefit values vary year on year depending on premiums and the maximum potential value is the cost of the provision
of these benefits.
Performance targets and recovery provisions
No performance targets or recovery provisions applicable.
Pension
To provide a Company
contribution that aligns
with the rate received
by the workforce.
Operation
Pensions are provided by way of a contribution to a defined contribution arrangement and/or cash salary supplement.
Maximum
Executive Directors will receive the average employer pension contribution rate received by the workforce (the average

Performance targets and recovery provisions No performance targets or recovery provisions applicable.

employer contribution rate is currently 4.1% of salary).

Executive Directors' Remuneration Policy continued

Element and strategic link

Annual bonus

Incentivises the achievement of a combination of financial and non-financial performance targets in line with corporate strategy over a one-year period.

Operation

Award made annually based on the achievement of a combination of financial and non-financial performance measures. Annual bonus of up to 100% of salary paid in cash.

Any bonus in excess of 100% of salary will be held in shares ("restricted shares") on a net of tax basis, via an agreement with the Executive, until the end of the two year period following the financial year in which the bonus is earned. Dividends are payable on restricted shares.

Maximum

Maximum bonus opportunity is 150% of salary.

Threshold performance will result in a bonus of 20% of maximum.

Target performance will result in a bonus of 50% of maximum.

Performance targets and recovery provisions

Performance measures and targets will be set by the Committee annually.

Two-thirds of the maximum opportunity will be subject to financial measures.

One-third of the maximum opportunity will be subject to non-financial measures.

There will be no pay-out under the non-financial measures if threshold performance under the financial measures is not met.

The Committee retains overriding discretion to change the formulaic outcome (both downwards and upwards) if it is out of line with the underlying performance of the Company. In addition, the Committee has the discretion to adjust targets or performance measures for any exceptional events that may occur during the year.

For bonus paid in cash, malus applies in the year the bonus is earned and clawback operates for three years thereafter.

For restricted shares, malus applies until the end of the two year period following the financial year in which the bonus is earned, and clawback operates for three years thereafter.

Long Term Incentive Plan

Incentivises Executive Directors to execute the long term business plan and deliver long term sustainable value for shareholders.

Operation Annual awards of nil cost options.

Vesting period of three years followed by holding period of two years, via an agreement with the Executive (during which any vested awards cannot be sold except for tax purposes on exercise).

Dividend equivalents are payable on vested shares.

Maximum opportunity

Overall maximum annual award is up to 480% of salary for the CEO and up to 344% of salary for the CFO/other Executive Directors.

Maximum annual award of up to 300% of salary for the CEO and up to 215% for the CFO/other Executive Directors (the "Base award").

For the Base award:

  • financial measures: 20% of awards will vest for threshold performance: and
  • non-financial measures: 0% of awards will vest for threshold performance.

Vesting of the Base awards can be increased by up to 1.6 times (the "Multiplier"), based on a multiplier of between 1 times and 1.6 times which increases on a straight line basis.

Total LTIP award levels will be reduced annually over the life of the Policy.

Performance targets and recovery provisions

The performance measures, weightings and targets for the Base award will be set annually by the Committee based on a combination of financial and non-financial measures. Financial measures will account for no less than 65% of the Base award opportunity. All targets are measured over a three-year performance period. Performance targets for the Multiplier will be set annually based on financial measures over a three-year performance period.

Malus applies up to the vesting date and clawback applies during the two year holding period.

The Committee will have overriding discretion to change formulaic outcomes of the LTIP awards (both downwards and upwards) if it is out of line with underlying performance of the Company. In addition, the Committee has the discretion to adjust targets or performance measures for any exceptional events that may occur during the year.

Please see the section headed Performance measures and targets for details of the 2023 performance measures, weightings and targets.

Element and strategic link

All-colleague Sharesave scheme
Encourages long term
shareholding in the Company
by all UK colleagues.
Operation
Under the terms of the Sharesave scheme all UK colleagues can apply to save for a three or five-year period towards
an option to acquire the Company's shares priced at a discount of up to 20%.
No change to policy
approved by shareholders on
18 March 2020.
Maximum
£500 per month or HMRC limits as applicable from time to time.
Performance targets and recovery provisions
No performance targets or recovery provisions applicable.
Shareholding guidelines
To ensure that Executive
Directors' interests are
aligned with those of
shareholders over a longer
time horizon.
Operation
Executive Directors are required to build up a shareholding of 600% of salary for the CEO and 450% of salary for the
CFO/other Executive Directors.
Current Executive Directors are expected to meet the guidelines within five years of the approval of this Policy. Newly
recruited Executive Directors are expected to meet the guidelines within five years of joining.
Beneficially owned shares, restricted shares under the annual bonus deferral and vested but unexercised awards
valued on a net of tax basis will count towards the guidelines.
A shareholding guideline will continue to apply for two years post cessation of employment. Executive Directors
must retain shares equivalent in value to 350% of salary for two years post cessation of employment (or their actual
shareholding on cessation if lower than 350% of salary). This excludes shares owned pre-18 March 2020 and awards
vesting from the 2017 LTIP.

Performance targets and recovery provisions

No performance targets or recovery provisions applicable.

Discretion within the Directors' Remuneration Policy

The Committee has discretion in several areas of Policy as set out in this report. In particular, the Committee will have overriding discretion to change formulaic outcomes (both downwards and upwards) if they are out of line with underlying performance of the Company. The Committee may also exercise operational and administrative discretions under relevant plan rules approved by shareholders.

Legacy awards

The Company will honour any remuneration-related commitments to current and former Executive Directors and Non-Executive Directors (including the exercise of any discretions available in relation to such commitments) where the terms were agreed and/or commitments made in accordance with any previous remuneration policy of the Company. Such payments or awards will be set out in the Annual Report on Remuneration in the relevant year. For the avoidance of doubt, it is noted that Executive Directors are eligible to receive payment under any award made prior to the approval and implementation of this new Remuneration Policy set out in this report.

Performance measures and targets

The table below sets out the rationale for the performance measures chosen in respect of the annual bonus and LTIP for the financial year ending 31 October 2023. In line with standard practice, the performance measures, weightings and targets for future years will be set annually by the Committee, with future targets reflecting the current business plan and economic environment at the time targets are set.

2023 Performance
measures
What are the 2023 targets How targets are set Rationale
Annual bonus
• Two-thirds EBITDA
(excludes all leasehold
rent charges).
• One-third strategic/
operational measures.
The Board deems the annual
bonus targets to be commercially
sensitive. Full details of the 2023
targets and their achievement
will continue to be disclosed
retrospectively in the 2023
Directors' Remuneration Report.
There will be no pay-out under the
strategic/operational measures if
threshold performance under the
EBITDA measure is not met.
The performance targets are
determined annually by the
appropriate line manager and
calibrated by the Committee
considering the Company's
business plan, strategic and
operational imperatives, market
conditions and external forecasts.
The combined use of financial, strategic,
and operational measures provides a holistic
assessment of corporate performance and
allows for the Company to focus annually on
targets that work towards the delivery of the
financial measures under the LTIP.
In line with previous years, the Committee is
of the view that EBITDA is the most appropriate
financial measure for the annual bonus
assessment for 2023.
The financial performance underpin ensures
that no payment can be made under the non
financial element unless acceptable financial
performance has been achieved.

Executive Directors' remuneration policy continued

2023 Performance
measures
What are the 2023 targets How targets are set Rationale
LTIP
Base award: EPS targets: EPS targets: EPS targets:
• 65% adjusted diluted For 2023: To recognise the increase in EPS is considered the most appropriate financial
EPRA EPS growth. the Base award compared with measure for 2023 for aligning the interests of the
  • 25% strategic/ operational measures.
  • 10% ESG measures.

Multiplier:

• Relative TSR vs FTSE 250 (excluding Investment Trusts) index companies.

Performance modifier:

• For 2023, the awards are underpinned by a performance modifier whereby the number of LTIP awards vesting will be reduced by one-third, if Safestore's TSR over the three year performance period is either below the median TSR of the FTSE 350 Supersector Real Estate index; or negative.

  • Threshold (20% vesting) = 5% p.a. growth.
  • 65% vesting = 7% p.a. growth.
  • Strong (80% vesting) = 9% p.a. growth.
  • Maximum (100% vesting) = 12% p.a. growth.

Straight-line vesting in between performance levels.

Strategic/operational targets:

For 2023, the measure will be the aggregate net increase in Maximum Lettable Area ("MLA") over the three financial years ending 31 October 2025.

  • Threshold net increase (0% vesting).
  • Target net increase (50% vesting).
  • Maximum net increase (100% vesting).

Straight line vesting in between performance levels.

Given the Board considers the targets set to be commercially sensitive, they will be disclosed retrospectively.

ESG targets:

ESG targets will be developed, measured and reported in the same way as the strategic targets. There are two measures for 2023:

    1. EPC ratings of developments and refurbishments at A or B
  • Threshold (0% vesting) 95% of developments and refurbishments.
  • Target (50% vesting) 98% of developments and refurbishments.
  • Maximum (100% vesting) 100% of developments and refurbishments.

the Base award compared with the current policy award levels, the EPS targets for 2023 have significantly more stretch. For example, 8% p.a. EPS growth would provide full vesting under the current LTIP awards, but this would be reduced to 72.5% vesting under the proposed schedule. Vesting at threshold has also been reduced from 25% to 20%. In addition, to ensure the targets provide an appropriate payout for all participants, vesting is accelerated from 20% to 80% between 5% and 9% p.a. growth. The range has been set taking account of internal forecasts and consensus estimates.

Strategic/operational targets:

These objectives will be quantifiable in nature in line with investor guidance and may change from year to year. For 2023, the Board determined that the most suitable measure to support and incentivise growth is the net increase in MLA.

The Committee is able to confirm that the targets have been approved and the threshold level of performance has been set above Safestore's 31 October 2022 MLA pipeline and above main competitors' recent levels of MLA net increase.

ESG targets:

2023 targets have been set in line with Safestore's publicly disclosed ESG strategy which is to reduce the carbon intensity of its operational portfolio over time, working towards operational net zero according to the marketbased method of the GHG Protocol by 2035. Emissions targets cover Scope 1, Scope 2 (market-based) and selected Scope 3 categories relevant to store operations.

measure for 2023 for aligning the interests of the Executive Directors with those of shareholders and is also an established measure of Safestore's long term sustainable profitability.

Strategic/operational targets:

The introduction of strategic/operational objectives will directly measure management's performance against the strategic and operational imperatives set annually by the Board. This measure, combined with EPS, and the stretch in the performance targets has been designed to incentivise the Board's desire for Safestore to profitably expand its operations and footprint, and grow its market share in a not yet fully mature asset class.

ESG targets:

Linking the Executive Directors' remuneration to ESG objectives is reflective of broader investor views and ensures they are incentivised to deliver the Company's ESG strategy.

We have selected two performance targets for 2023 that are material, ambitious and aligned with Safestore's sustainability strategy and commitments, including achieving net zero emissions from operations by 2035. The Group has an ambitious plan to reduce carbon intensity of buildings in operation through a combination of efficiency and optimisation initiatives to reduce energy demand and a concurrent substitution of energy supply to zero/low carbon sources. Significant progress has already been delivered; initiatives have reduced Safestore's absolute emissions to 54% below the 2013 baseline level despite a 50% increase in the portfolio floor area over the same period. As a result, Safestore's emissions intensity is already significantly below the self-storage sector average, which is itself the lowest emissions intensity real estate sector. Reducing emissions further from the current portfolio is therefore challenging. At end 2022, Safestore's GHG emission intensity stood at 1.271 kg CO2/m2 .

Future progress will require investment in more complex solutions. It is therefore imperative that any new store locations introduced to the portfolio are operationally efficient. As such, the first performance target has been calibrated to incentivise the stretching goal of 100% of new and redeveloped buildings achieving at least an EPC rating of B from 2024 onwards.

LTIP continued

ESG targets: continued

    1. Reduction in greenhouse gas emission intensity:
  • Threshold (0% vesting) reduction to 1.03 kg CO2/m².
  • Target (50% vesting) reduction to 0.93 kg CO2/m².
  • Maximum (100% vesting) reduction to 0.89kg CO2/m².

The Committee has discretion to deal with acquisitions as appropriate. For example, acquisitions could be excluded from the performance assessment, or the target could be reset in line with those published in future annual reports.

Multiplier:

For 2023, if TSR performance is above the upper quartile of the FTSE 250 (excluding Investment Trusts) then the Base award vesting can be increased by up to a maximum of 1.6 times for upper decile performance as follows:

  • Below upper quartile: Base award vesting increased by 1 times (no increase to Base award).
  • Upper quartile: Base award vesting increased by 1 times (no increase to Base award).
  • Upper decile or above: Base award vesting increased by 1.6 times.

Straight line increase in Multiplier vesting between upper quartile and upper decile relative TSR performance.

Performance modifier:

For 2023, the awards are underpinned by a performance modifier whereby the number of LTIP awards vesting will be reduced by one-third, if Safestore's TSR over the three year performance period is either below the median TSR of the FTSE 350 Supersector Real Estate index, or negative.

Multiplier: 2023 Multiplier targets have been set such that Base award vesting only increases for above upper quartile TSR performance. The maximum Multiplier only pays out for upper decile TSR performance. The Committee considers this to be outstanding performance.

Performance modifier:

The targets for the 2023 performance modifier have been calibrated such that they are consistent with the threshold performance level under the current LTIP (i.e. median relative TSR) and ensuring that value has been created for shareholders.

ESG targets: continued

These targets, if they are met, will ensure the Group is on track to meet its commitment to achieve net zero emissions from operations by 2035 whilst also supporting the valuation of its asset portfolio.

Multiplier:

For the Multiplier to have any value, the participants must first achieve some of the Base award performance conditions.

For 2023, the level of vesting from the Base award would only increase for significant TSR outperformance of the FTSE 250 (excluding Investment Trusts) index where the Company is above upper quartile. The FTSE 250 (excluding Investment Trusts) is considered the most appropriate peer group based on Safestore's ranking within the FTSE.

Performance modifier:

The Committee is mindful that there is no relative TSR performance measure in the Base award performance targets for 2023 as the focus was to keep EPS as the main KPI and introduce ESG and a strategic growth KPI as well. As such, given that the Committee wanted to ensure that significant payouts would only be achieved for acceptable TSR performance against the real estate sector and that absolute value had been created for shareholders, a performance modifier based on absolute and relative TSR will apply to the 2023 awards. The potential scaling back of awards vesting by one-third is the same as the weighting of relative TSR in the current LTIP which ensures consistency of approach.

Overall:

The framework established to set 2023 performance targets, ensures that the Committee is comfortable that significant levels of vesting will only be achieved for commensurate levels of performance:

  • Maximum vesting under the Base award will only be achieved for significant EPS growth, strong strategic/operational progress on our growth priorities and strong progress against our ESG strategy.
  • The Multiplier has been designed such that the Committee can demonstrate that full vesting will only occur for truly outstanding performance.

Overall, the performance targets have been calibrated such that upper quartile levels of total remuneration can only be generated for upper decile levels of performance i.e. significantly more stringent levels of performance are required compared with other companies providing upper quartile levels of total remuneration.

In line with standard practice, the performance measures, weightings and targets for future years will be set annually by the Committee, with future targets reflecting the current business plan and economic environment at the time targets are set.

,

1 This takes account of a full year of GHG emissions for the Benelux assets bought from the Carlyle JV in 2022. The 2022 Annual Report shows GHG emissions at 1.03 kg CO2/m2 computing only part year emissions for these assets.

Differences between Executive Directors' and colleagues' remuneration

The following differences exist between the Company's Policy for the remuneration of Executive Directors as set out in the Policy table above and its approach to the payment of employees generally:

  • our Head Office colleagues are eligible to receive a discretionary annual bonus, which is calculated against business targets and objectives. A lower level of maximum annual bonus opportunity applies to Head Office employees below the Executive Directors;
  • all our sales colleagues are eligible for our performance-based monthly bonus scheme and can earn up to 50% of their monthly salary;
  • Executive Directors may opt to receive a cash supplement in lieu of pension. Executive Directors receive the average employer pension contribution rate received by the workforce (the average employer contribution rate for 2022 was 4.1% of salary); and
  • Executive Directors are able to participate in the LTIP. Currently 60-70 colleagues (c.10% of the workforce) within our Middle and Senior Management levels are invited to participate in the LTIP at the Remuneration Committee's discretion.

In general, these differences arise from the development of remuneration arrangements that are market competitive for the various categories of individuals. They also reflect the greater emphasis placed on performance related pay for Executive Directors.

Pay for performance: scenario analysis

The following charts provide an estimate of the potential future reward opportunities for the Executive Directors, and the potential split between the different elements of pay under four different performance scenarios: "Minimum", "On-target", "Maximum" and "Maximum with LTIP share price growth of 50% over three years". Potential reward opportunities are based on the proposed 2023 implementation of Remuneration Policy as set out above.

Assumptions used in determining the level of payout under given scenarios are as follows:

Element Minimum On-Target Maximum Maximum with LTIP share price
growth of 50% over three years
Fixed elements Base salary as at 1 May 2023
Pension of 4.1% of salary
Benefits in line with value in year to 31 October 2022
Annual bonus Nil 50% of maximum 100% of maximum 100% of maximum
LTIP Nil 50% vesting of Base award 100% vesting of Base award,
maximum 1.6 times Multiplier
achieved
100% vesting of Base award, maximum
1.6 times Multiplier achieved with
50% share price growth

Note

1 Dividends have not been included in the restricted shares from the annual bonus deferral and dividend equivalents have not been included in the LTIP awards.

2 No Sharesave awards included.

3 Potential reward opportunities are based on the proposed Remuneration Policy as implemented in 2023.

Approach to recruitment and promotions

The Committee's approach to recruitment remuneration is to pay no more than is necessary to attract candidates of the appropriate calibre and experience needed for the role. The remuneration package for any new recruit would be assessed following the same principles as for the Executive Directors and would be set in accordance with the terms of the Company's prevailing approved remuneration policy at the time of appointment and take into account the skills and experience of the individual, the market rate for a candidate of that experience and the importance of securing the relevant individual.

Element Recruitment Policy
Base salary Salary levels will take into account the individual's experience, market data for the relevant role, internal relativities and
their current base salary. Where an individual is recruited at below market norms, they may be realigned over time,
subject to performance in the role.
Benefits, pension and all
colleague Sharesave
Will be set in accordance with the Remuneration Policy.
Annual bonus Will operate in line with the Remuneration Policy with the maximum opportunity set at 150% of salary.
LTIP Will operate in line with the Remuneration Policy with the maximum opportunity set at 480% of salary for the CEO
and 344% for the CFO/other Executive Directors in 2023.
As set out on page 3, the same guiding principles (i.e. FTSE 250 median total remuneration on grant for strong
performance and FTSE 250 upper quartile total remuneration on grant for exceptional performance) would apply
should there be recruitment of a new Executive Director and, in particular, the Committee expects to accelerate the
phased approach such that the package on recruitment would reflect a normalised structure.
However, the Committee may determine that any new Executive Director's salary should initially be positioned below
the targeted market competitive position, in line with standard practice. In this case a short phased approach may
be required to bring down the LTIP award level to within the market range to achieve the normalised structure.
Maximum variable
remuneration
Will be the total of the maximum annual bonus and LTIP opportunity (630% of salary for CEO and 494% for CFO/
other Executive Directors in 2023) in line with the Remuneration Policy.
Maximum variable remuneration will be reduced annually over the life of the Policy as the maximum LTIP opportunity
reduces each year in accordance with the Remuneration Policy.
Shareholding guidelines In line with Remuneration Policy, with five years from joining to meet in-employment guideline.
Internal promotes Where an existing colleague is promoted to the Board, the Policy set out above will apply from the date of promotion
but there would be no retrospective application of the Policy in relation to subsisting incentive awards or remuneration
arrangements. Accordingly, prevailing elements of the remuneration package for an existing colleague would be
honoured and form part of the ongoing remuneration of the colleague. These would be disclosed to shareholders
in the following year's Annual Report on Remuneration.
'Buyout' of incentives
forfeited on cessation
of employment
The Committee does not have an automatic policy to buyout subsisting incentives granted by an executive's previous
employer and which would be forfeited on cessation. Should, however, the Committee determine that it is appropriate
to do so, the Committee may consider buying out incentive awards which an individual would forfeit upon leaving their
current employer, although any compensation would, where possible, be consistent with respect to currency (i.e. cash
for cash, equity for equity), vesting periods (i.e. there would be no acceleration of payments), expected values and the
use of performance targets. The Committee may then grant up to the same expected values where possible under
the Company's incentive plans, subject to the annual limits under these plans. It does, however, retain the discretion
to provide the expected value under specific arrangements in relation to the recruitment of the individual.
Relocation In instances where the new Executive is relocated from one work location to another, the Company will provide
compensation to reflect the cost of relocation for the Executive in cases where they are expected to spend
significant time away from their home location in accordance with its normal relocation package for colleagues. The
level of the relocation package will be assessed on a case-by-case basis but may take into consideration any cost
of living differences, housing allowance and schooling in accordance with the Company's normal relocation package
for colleagues.
Notice period Twelve months for Executive Directors.

Service contracts for Executive Directors

The service agreements of the Executive Directors are not fixed term and are terminable by either the Company or the Director on the following bases:

Director Date of current service contract Notice period
F Vecchioli 3 September 2013 Twelve months
A Jones 29 January 2013 Twelve months

When setting notice periods, the Committee has regard to market practice and corporate governance best practice. All service contracts are available for viewing at the Company's registered office and at the AGM.

Service contracts for Executive Directors continued

Fees for external non-executive directorships

The Board allows Executive Directors to accept appropriate outside commercial Non-Executive Director appointments provided the aggregate commitment is compatible with their duties as Executive Directors. The Executive Directors concerned may retain fees paid for these services, which will be subject to approval by the Board. The Executive Directors hold no external directorships.

Payment for loss of office

When determining any loss of office payment for a departing Director, the Committee will always seek to minimise the cost to the Company whilst complying with the contractual terms and seeking to reflect the circumstances in place at the time. The Committee reserves the right to make additional payments where such payments are made in good faith in discharge of an existing legal obligation (or by way of damages for breach of such an obligation), or by way of settlement or compromise of any claim arising in connection with the termination of an Executive Director's office or employment. The Committee also reserves the rights to agree ancillary payments such as Executive Directors' fees.

Regarding salary, benefits and pension, there will be no compensation for normal resignation or in the event of termination by the Company due to gross misconduct. In other circumstances, Executive Directors will be entitled to receive notice pay or payment in lieu of notice. On loss of office, the all-colleague Sharesave scheme will operate in line with the HMRC approved rules. A summary of the main contractual terms in relation to annual bonus and LTIP are set out below:

Scenario Timing or calculation of vesting/payment Committee's discretion
Annual bonus
Good leaver – A "good
leaver" is defined as a
participant that ceases to
be in employment by reason
of death, ill health, injury,
disability, redundancy,
retirement, the Company
employing the participant
ceases to be a member of
the Group, the participant's
employing business being
sold out of the Group or at
the Committee's discretion.
Performance year of cessation
Bonus will normally be pro-rated for service provided in the year
of cessation and is subject to the achievement of performance
targets measured at the end of the year. Bonus up to 100%
of salary is delivered in cash at the end of the performance
year. Bonus earned over 100% of salary will be held in shares
("restricted shares") on a net of tax basis, via an agreement with
the Executive, until the end of the two year period following the
financial year in which the bonus is earned in line with Policy.
Restricted shares
The period on restricted shares will continue to apply until
the normal end date and the shares will continue to be
subject to malus/clawback.
The Remuneration Committee has the following
elements of discretion:
• to determine whether an executive is a good leaver
in line with the provision on the left-hand side;
• to determine that a bonus may be paid at the date
of cessation; and
• to determine that any restricted shares period
ceases to apply.
Bad leaver – Anyone who
is not a good leaver will be a
"bad leaver".
Performance year of cessation
There will be no bonus for the year in which they leave.
Restricted shares
The period on restricted shares will continue to apply until
the normal end date and the shares will continue to be
subject to malus/clawback.
Change of control Performance year of cessation
The bonus will be determined by the Committee at its
discretion by reference to the time elapsed from the start
of the performance year to the change of control date and
the achievement of the performance targets achieved as at
that date.
Restricted shares
The period applying to any restricted shares will cease
The Committee has the discretion to determine, in
exceptional circumstances, whether to pro-rate for time
served as a colleague during the year of cessation.
immediately prior to a change of control.
LTIP
Good leaver – A "good
leaver" is defined as a
participant that ceases to
be in employment by reason
of death, ill health, injury,
disability, redundancy,
retirement, the Company
employing the participant
ceases to be a member of
the Group, the participant's
employing business being
sold out of the Group or at
the Committee's discretion.
Unvested awards will vest on the normal vesting date,
subject to: (i) the extent any applicable performance targets
have been satisfied at the end of the normal performance
period and; (ii) pro-rating to reflect the period between grant
and cessation of employment as a proportion of the vesting
period that has elapsed.
In case of death, unvested awards will normally vest
immediately.
Where cessation of employment occurs during any holding
period, the holding period will normally continue to apply to
vested LTIP shares.
The Remuneration Committee has the following
elements of discretion:
• to determine whether an executive is a good leaver
in line with the provision on the left-hand side;
• to determine that the performance period ends
on the date of cessation with awards vesting on
that date;
• in the case of death, to determine that awards vest
on the normal vesting date;
• to determine whether to pro-rate the number
of awards for the time elapsed since grant; and
• to allow the shares to be released from a holding
period in certain exceptional circumstances.
Bad leaver – Anyone who
is not a good leaver will be a
"bad leaver".
Bad leavers will forfeit all unvested awards.
Where cessation of employment occurs during any holding
period, the holding period will continue to apply to vested
LTIP award shares as normal
Change of control The Committee will determine the level of vesting taking
into account: (i) the extent that any applicable performance
targets have been satisfied at that time; (ii) the bid
consideration received; and (iii) the portion of the vesting
period that has then elapsed.
The Committee has the discretion to determine, in
exceptional circumstances, whether to pro-rate the
award for time served as a colleague.
In the event of an internal corporate reorganisation, the
Committee may decide to replace unvested awards
with equivalent new awards over shares in the acquiring
company.
Buy-out award Where cessation of employment occurs in relation to a
new Executive Director who has been granted a buy-out
award, the treatment would be in line with the terms of the
buy-out award.
In line with terms of buy-out award.

Malus and clawback policies

Incentive Policy
Annual bonus – cash Malus applies in the year the bonus is earned and clawback for three years thereafter.
Annual bonus –
restricted shares
Malus applies until the end of the two year period following the financial year in which the bonus is earned and
clawback for three years thereafter.
LTIP Malus applies up to vesting and clawback during the two-year holding period.

The circumstances in which malus and clawback could apply are as follows:

  • discovery of a material misstatement resulting in an adjustment in the audited consolidated accounts of the Company or the audited accounts of any Group member; and/or
  • the discovery that assessment of any performance condition or target in respect of a payment was based on error, or inaccurate or misleading information; and/or
  • the discovery that any information used to determine the amount of any incentive payment was based on error, or inaccurate or misleading information; and/or
  • action or conduct of a participant which, in the reasonable opinion of the Committee, amounts to colleague misbehaviour, fraud or gross misconduct; and/or
  • a material failure of risk management of the Company, a Group member or a business unit of the Company; and/or
  • the Company or any Group member or business of the Group becomes insolvent or otherwise suffers corporate failure so that the value of the payment is materially reduced provided that the Board determines following an appropriate review of accountability that the participant should be held responsible (in whole or in part) for that insolvency or corporate failure; and/or
  • events or behaviour of a participant have led to the censure of a Group member by a regulatory authority or have had a significant detrimental impact on the reputation of any Group member provided that the Committee is satisfied that the relevant participant was responsible for the censure or reputational damage and that the censure or reputational damage is attributable to them.

Non-Executive Directors and letters of appointment

The Board as a whole and specifically the Chairman of the Board and the Executive Directors are responsible for setting the remuneration of the Non-Executive Directors, other than the Chairman of the Board whose remuneration is determined by the Remuneration Committee and recommended to the Board.

The table below sets out the key elements of the Policy for Non-Executive Directors.

Strategic link Operation Maximum Performance targets and recovery
provisions
To provide compensation that
attracts high calibre individuals
and reflects their experience
and knowledge.
Non-Executive Directors
may receive a base fee and
additional fees for the role of
Senior Independent Director or
chairmanship of a Committee.
The fees for Non-Executive
Directors and the Chair are
broadly set at a competitive
level against other companies of
comparable size and complexity.
No performance targets or recovery
provisions applicable.
The Company retains the flexibility
to pay fees for the membership
of Committees.
Where made, any increase in
Non-Executive Director fees
will generally be in line with the
increase awarded to the wider
workforce; however, the increase
may be higher to reflect any
changes to time commitments and
take into consideration increases
in the level of responsibility.
Fees for a Chair/membership of a
new Committee will be in line with
the Policy.
Fees are reviewed annually with
any changes generally effective
from 1 May.
Non-Executive Directors also
receive reimbursement of
reasonable expenses (and any tax
thereon) incurred undertaking their
duties and/or Company business.
Non-Executive Directors do not
receive any variable remuneration
element or pension contribution but
may receive benefits if determined
appropriate to the role.

Letters of appointment

The Group's policy is to appoint Non-Executive Directors to the Board with a breadth of skills and experience that is relevant to the Group's business. Appointments are made by the Board upon the recommendations and advice from the Nomination Committee.

The Non-Executive Directors do not have service contracts but are appointed under letters of appointment. Non-Executive Directors are appointed for an initial three-year term and their appointment continues subject to annual re-election at the Company's AGM. Non-Executive Directors are typically expected to serve up to three three-year terms subject to performance review.

The table below sets out the dates that each Non-Executive Director was first appointed and the notice period by which their appointment may be terminated early by either party.

Director Date of appointment Notice period by Company or Director
D Hearn 1 December 2019 Three months
I S Krieger 3 October 2013 Three months
G van de Weerdhof 1 June 2020 Three months
L Duhot 1 November 2021 Three months
D Mousseau 1 November 2021 Three months
J Bentall 18 May 2022 Three months

No compensation is payable in the event of early termination apart from the notice period. All letters of appointment are available for viewing at the Company's registered office and at the AGM.

Consideration of conditions elsewhere in the Group

As part of our commitment to fairness across the business, and in line with requirements under the UK Corporate Governance Code, we set out information in our 2022 Annual Report on the pay conditions of the wider workforce and comparisons with Executives, as well as our diversity policies and statistics. We are committed to transparency internally and externally in relation to developments on these important issues.

The Committee did not specifically consult with colleagues when drawing up the Directors' Remuneration Policy. However, to build the Remuneration Committee's understanding of reward arrangements applicable to the wider workforce, the Committee is provided with data on the remuneration structure for management level tiers below the Executive Directors and pay outcomes for these roles, as well as comparable benchmarking information. The Committee also reviews feedback from the formal workforce advisory panel, in addition to the Investors in People survey, which provides further context in relation to pay and conditions throughout the organisation. These valuable insights were considered when the Committee developed the Policy set out above.

Statement of shareholder views

Whilst the Committee is acutely aware of the current economic landscape, it believes it is business critical to appropriately incentivise and retain an excellent management team to continue to deliver value for our shareholders.

Indeed, this principle was discussed by the Chairman and the Senior Independent Director at meetings held last year with a number of our larger institutional shareholders, all of whom agreed that the retention of the Executive Directors and the Senior Management team was considered by shareholders to be a critically important challenge for the Board going forward.

In light of this feedback and the Company's exceptional performance since the Executive Directors joined the business, the Committee determined that it would be appropriate to reposition Executive Director pay to the upper quartile versus the FTSE 250 to ensure it is sufficiently motivating.

The Committee initially explored two alternative approaches to achieve this goal:

    1. significant increases to salary in combination with market standard variable pay opportunity levels; and
    1. maintain conservative salary levels with a market standard bonus and a significant LTIP opportunity.

The Committee was of the view that the second approach would be more suitable for Safestore.

The Committee presented a summary of Safestore's remuneration challenges as well as an initial proposal for the 2023 Remuneration Policy reflecting the second approach above to our major shareholders, representing over 74% of issued share capital as well as proxy voting agencies, in January 2023. The Committee subsequently held meetings with a large number of shareholders as well as proxy voting agencies to understand sentiment towards the proposals. We were pleased that all our shareholders were supportive of our efforts to retain an exceptional management team and that a significant number supported the initial proposals.

The Committee collated feedback received and understood that some areas of the proposed structure required further consideration to ensure significant levels of shareholder support. Please see page 4 of this Notice of General Meeting which sets out these areas and the Committee's response.

As noted above, the Committee has listened to the feedback received through the extensive shareholder engagement process and is determined to ensure that the refinements made to the proposed Remuneration Policy appropriately address the concerns raised by a number of our major shareholders.

The Committee is comfortable with the amended proposals and we believe that they are in line with the best interests of Safestore and will incentivise and retain the highly successful Executive Team which is critical to executing our business strategy and driving long-term creation of value for shareholders.

The Committee remains committed to ongoing dialogue with the Company's shareholder base to ensure the views of all stakeholders are taken into account and that the correct decisions are made for the Company.

Part V: Appendix Implementation of proposed Remuneration Policy for the year ending 31 October 2023

The table below sets out a summary of how the Policy will be implemented for 2023 for the Executive Directors.

Element Implementation for 2023
Salary 6% increase effective from 1 May 2023 for both Executive Directors (which is below the UK average workforce
increase rate of 7.36%) resulting in salaries of:
• CEO: £481,853.
• CFO: £343,320.
Pension benefits and
Sharesave scheme
Executive Directors will receive a pension contribution/cash supplement of 4.1% of salary in line with the average
workforce contribution rate. Benefits and Sharesave will operate in line with Policy.
Annual bonus Opportunity:
150% of salary for CEO and CFO.
Threshold performance will result in a bonus of 20% of maximum.
Target performance will result in a bonus of 50% of maximum.
Operation:
Annual bonus of up to 100% of salary paid in cash. Any bonus in excess of 100% of salary will be held in shares
("restricted shares") on a net of tax basis, via an agreement with the Executive, until the end of the two year period
following the financial year in which the bonus is earned. Dividends are payable on restricted shares.
Performance measures and targets:
• Two-thirds EBITDA (excludes all leasehold rent charges).
• One-third strategic/operational measures.
• There will be no pay-out under non-financial measures if threshold performance under the financial measure
is not met.
• The Board deems the annual bonus targets to be commercially sensitive. Full details of the 2023 targets and
their achievement will be disclosed retrospectively in the 2023 Directors' Remuneration Report.

All other elements of 2023 annual bonus operation will be in line with the Policy.

Element Implementation for 2023

LTIP Opportunity:

Base award of 300% of salary for the CEO and 215% of salary for the CFO. Vesting of the Base award can be increased by up to 1.6 times, based on a Multiplier of between 1 times and 1.6 times which increases on a straight-line basis.

Overall award of 480% of salary for the CEO and 344% of salary for the CFO.

Operation:

LTIP award of nil cost options over shares with a three year vesting and two year holding period. Dividend equivalents will be paid on vested shares.

Performance measures and targets:

• Base award:

  • 65% adjusted diluted EPRA EPS growth:
    • Threshold (20% vesting) = 5% p.a. growth.
    • 65% vesting = 7% p.a. growth.
    • Strong (80% vesting) = 9% p.a. growth.
    • Maximum (100% vesting) = 12% p.a. growth.
    • Straight-line vesting in between performance levels.
  • 25% strategic/operational measures:
    • For 2023, the measure will be the aggregate net increase in Maximum Lettable Area ("MLA") over the three financial years ending 31 October 2025:
      • Threshold net increase (0% vesting).
      • Target net increase (50% vesting).
      • Maximum net increase (100% vesting).
      • Straight-line vesting in between performance levels.
      • Given the Board considers the targets set to be commercially sensitive, they will be disclosed retrospectively.
  • 10% ESG measures:

    • There are two measures for 2023:
        1. EPC ratings of developments and refurbishments at A or B:
        2. · Threshold (0% vesting) 95% of developments and refurbishments.
        3. · Target (50% vesting) 98% of developments and refurbishments.
        4. · Maximum (100% vesting) 100% of developments and refurbishments.
  • Reduction in greenhouse gas emission intensity:

  • · Threshold (0% vesting) reduction to 1.03 kg CO2/m².

  • · Target (50% vesting) reduction to 0.93 kg CO2/m².
  • · Maximum (100% vesting) reduction to 0.89 kg CO2/m².

– The Committee has discretion to deal with acquisitions as appropriate. For example, acquisitions could be excluded from the performance assessment, or the target could be reset in line with those published in future annual reports.

Part V: Appendix Implementation of proposed Remuneration Policy for the year ending 31 October 2023 continued

Element Implementation for 2023
LTIP continued Performance measures and targets: continued
• Multiplier:
• If TSR performance is above the upper quartile of the FTSE 250 (excluding Investment Trusts) then the Base
award vesting can be increased by up to a maximum of 1.6 times for upper decile performance as follows:
– Below upper quartile: Base award vesting increased by 1 times (no increase to Base award)
– Upper quartile: Base award vesting increased by 1 times (no increase to Base award)
– Upper decile or above: Base award vesting increased by 1.6 times
– Straight line increase in Multiplier vesting between upper quartile and upper decile relative TSR
performance.
• Performance modifier:
• The awards are underpinned by a performance modifier whereby the number of LTIP awards vesting will be
reduced by one-third, if Safestore's TSR over the three year performance period is either below the median
TSR of the FTSE 350 Supersector Real Estate index, or negative.
All other elements of 2023 LTIP operation will be in line with the Policy.
Shareholding guidelines In-employment guidelines of 600% and 450% of salary for the CEO and CFO.
Executive Directors must retain shares equivalent in value to 350% of salary, or their actual shareholding at that time if
lower, excluding shares owned pre-18 March 2020 and awards vesting from the 2017 LTIP, for two years post cessation
of employment.

Part VI: Notes to the Notice of the Meeting

  • (i) A member entitled to attend and vote at the General Meeting convened by the above notice (the "Notice") is entitled to appoint a proxy to exercise all or any of the rights of the member to attend, speak and vote on his or her behalf. A proxy need not be a member of the Company but must attend the General Meeting for the member's vote to be counted. A member may appoint more than one proxy in relation to the General Meeting, provided that each proxy is appointed to exercise the rights attached to a different share or shares held by that member. To appoint more than one proxy, (an) additional form(s) of proxy may be obtained by contacting Link Group on +44 (0)371 664 0300. Lines are open between 9.00am and 5.30pm, Monday to Friday excluding public holidays in England and Wales. The right to appoint a proxy does not apply to any person to whom this Notice is sent who is a person nominated under Section 146 of the Companies Act 2006 (the "Act") to enjoy information rights (a "Nominated Person").
  • (ii) Detailed below are the methods available to appoint a proxy:
    • (a) completing a proxy electronically at www.signalshares.com; or
    • (b) via LinkVote+, which is available to download on both the Apple App Store and Google Play; or by scanning the relevant QR code below.

Apple App Store GooglePlay

  • (c) requesting a paper proxy form from our Registrar, Link Group, by email at [email protected], or by phone on +44 (0)371 664 0300 between 9.00am and 5.30pm, Monday to Friday, excluding public holidays in England and Wales (please note, calls are charged at the standard geographic rate and will vary by provider and calls outside the United Kingdom will be charged at the applicable international rate; or
  • (d) if you hold your shares in uncertificated form, using the CREST electronic proxy appointment service as described in notes (vi), (vii) and (viii) below; or
  • (e) if you are an institutional investor, you may be able to appoint a proxy electronically via the Proxymity platform as described in note (xi) below,

in each case no later than 3.00 pm on 10 July 2023 or not later than 48 hours before the time fixed for any adjourned meeting. The return of a completed proxy form, other such instrument or any CREST Proxy Instruction (as described in notes (vi), (vii) and (viii) below) will not prevent a shareholder attending the General Meeting and voting in person if they wish to do so.

Any power of attorney or other authority under which the proxy is submitted must be returned to the Company's Registrar, Link Group, PXS 1, Central Square, 29 Wellington Street, Leeds LS1 4DL. If a paper proxy form is requested from the Registrar, it should be completed and returned to Link Group, PXS 1, Central Square, 29 Wellington Street, Leeds LS1 4DL to be received not less than 48 hours before the time of the General Meeting.

  • (iii) Any member or his or her proxy attending the General Meeting has the right to ask any question at the General Meeting relating to the business of the General Meeting. In addition, the Board shall also accept any questions relating to the business being dealt with at the General Meeting which are submitted by shareholders to the Company in advance. Please submit your questions by email to cosec@ safestore.co.uk, or by post, marked for the attention of the Company Secretary, to Safestore Holdings plc, Brittanic House, Stirling Way, Borehamwood, Hertfordshire WD6 2BT, in each case so as to arrive by 3.00 pm on 10 July 2023. The questions will either be answered at the General Meeting or responses will be made via return email or published on our investor website at https://www.safestore.co.uk/ corporate, as deemed appropriate by the Board of Directors.
  • (iv) Pursuant to Section 360B of the Act and Regulation 41 of the Uncertificated Securities Regulations 2001 (as amended), only shareholders registered on the register of members of the Company as at 6.00 pm on 10 July 2023 shall be entitled to attend and vote at the General Meeting in respect of the number of shares registered in their name at such time. If the General Meeting is adjourned, the time by which a person must be entered on the register of members of the Company in order to have the right to attend and vote at the adjourned General Meeting is close of business on the day preceding the date fixed for the adjourned General Meeting. Changes to the register of members after the relevant times shall be disregarded in determining the rights of any person to attend and vote at the General Meeting.
  • (v) In the case of joint holders, the vote of the senior holder who tenders a vote whether in person or by proxy shall be accepted to the exclusion of the votes of the other joint holders and, for this purpose, seniority shall be determined by the order in which the names stand in the register of members of the Company in respect of the relevant joint holding.
  • (vi) CREST members who wish to appoint a proxy or proxies by utilising the CREST electronic proxy appointment service may do so for the General Meeting and any adjournment(s) thereof by using the procedures described in the CREST Manual. CREST personal members or other CREST sponsored members, and those CREST members who have appointed a voting service provider(s), should refer to their CREST sponsors or voting service provider(s), who will be able to take the appropriate action on their behalf.

Part VI: Notes to the Notice of the Meeting continued

  • (vii) In order for a proxy appointment or instruction made by means of CREST to be valid, the appropriate CREST message (a "CREST Proxy Instruction") must be properly authenticated in accordance with the specifications of Euroclear UK & International and must contain the information required for such instructions, as described in the CREST Manual (available via www.euroclear.com). The message, regardless of whether it constitutes the appointment of a proxy or is an amendment to the instruction given to a previously appointed proxy, must, in order to be valid, be transmitted so as to be received by the Company's agent, Link Group (CREST participant ID RA10), by the latest time(s) for receipt of proxy appointments specified in this Notice. For this purpose, the time of receipt will be taken to be the time (as determined by the timestamp applied to the message by the CREST Application Host) from which the Company's agent is able to retrieve the message by enquiry to CREST in the manner prescribed by CREST. After this time, any change of instructions to proxies appointed through CREST should be communicated to the appointee through other means.
  • (viii) CREST members and, where applicable, their CREST sponsors and voting service providers should note that Euroclear UK & International Limited does not make available special procedures in CREST for any particular messages. Normal system timings and limitations will, therefore, apply in relation to the input of CREST Proxy Instructions. It is the responsibility of the CREST member concerned to take (or, if the CREST member is a CREST personal member or sponsored member or has appointed a voting service provider(s), to procure that his or her CREST sponsor or voting service provider(s) take(s)) such action as shall be necessary to ensure that a message is transmitted by means of the CREST system by any particular time. In this connection, CREST members and, where applicable, their CREST sponsors or voting service providers are referred, in particular, to those sections of the CREST Manual concerning practical limitations of the CREST system and timings (www.euroclear.com).
  • (ix) The Company may treat as invalid a CREST Proxy Instruction in the circumstances set out in Regulation 35(5)(a) of the Uncertificated Securities Regulations 2001 (as amended).
  • (x) Unless otherwise indicated on the proxy form, CREST voting or any other electronic voting channel instruction, the proxy will vote as they think fit or, at their discretion, or withhold from voting.
  • (xi) If you are an institutional investor you may be able to appoint a proxy electronically via the Proxymity platform, a process which has been agreed by the Company and approved by the Registrar. For further information regarding Proxymity, please go to www.proxymity.io. Your proxy must be lodged no later than 48 hours before the time of the General Meeting, in order to be considered valid. Before you can appoint a proxy via this process you will need to have agreed to Proxymity's associated terms and conditions. It is important that you read these carefully as you will be bound by them and they will govern the electronic appointment of your proxy.
  • (xii) As at 13 June 2023 (being the latest practicable date prior to the publication of this Notice) the Company's issued share capital consisted of 218,006,528 ordinary shares, carrying one vote each. Therefore, the total voting rights in the Company as at 13 June 2023 were 218,006,528.
  • (xiii) The information required to be published by Section 311(A) of the Act (information about the contents of this Notice and numbers of shares in the Company and voting rights exercisable at the General Meeting and details of any members' statements, members' resolutions and members' items of business received after the date of this Notice) may be found at www.safestore.com.
  • (xiv) Any electronic address provided either in this Notice or any related documents (including the proxy form) may only be used for the limited purposes specified herein and not to communicate with the Company by electronic means or for any other more general purpose.
  • (xv) A Nominated Person may, under an agreement between him/her and the member who nominated him/her, have a right to be appointed (or to have someone else appointed) as a proxy entitled to attend, speak and vote at the General Meeting. Nominated Persons are advised to contact the member who nominated them for further information on this and the procedure for appointing any such proxy.
  • (xvi) If a Nominated Person does not have a right to be appointed, or to have someone else appointed, as a proxy for the General Meeting, or does not wish to exercise such a right, he/she may still have the right under an agreement between himself/herself and the member who nominated him/her to give instructions to the member as to the exercise of voting rights at the General Meeting. Such Nominated Persons are advised to contact the members who nominated them for further information on this.
  • (xvii) Any corporation which is a member can appoint one or more corporate representatives who may exercise on its behalf all of its powers as a member provided that they do not do so in relation to the same shares.
  • (xviii) If you need help with appointing a proxy online or via the app, or if you require a paper proxy form, please contact our Registrar, Link Group, by email to [email protected] or you may call Link Group on +44 (0)371 664 0300. Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom will be charged at the applicable international rate. Lines are open between 9.00am and 5.30pm, Monday to Friday excluding public holidays in England and Wales.
  • (xix) Unacceptable behaviour will not be tolerated at the General Meeting and it will be dealt with appropriately by the Chairman.

Safestore Holdings plc Brittanic House Stirling Way Borehamwood

Hertfordshire WD6 2BT Tel: 020 8732 1500 Fax: 020 8732 1510 www.safestore.co.uk www.safestore.com

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