28 APRIL 2021 Investor Presentation – Government and Justice

ReadyTech Holdings Limited (ASX: RDY) (ReadyTech) (ABN 25 632 137 216), a leading provider of mission-critical Software-as-a-Service (SaaS) people management systems, is pleased to present a deep dive into the recent acquisition of Open Office, a software provider in the Government and Justice segment.

Attached is the presentation that will be presented at today's virtual event to be held at 10.30am, with an expected duration of 1½ hours, including Q&A.

Presenting from ReadyTech will be:

Marc Washbourne, CEO and Co-Founder
Phillip Simone, Chief Executive, Government & Justice

The investor event will present the following topics:

ReadyTech's strategic positioning as a horizontal operator of vertical SaaS solutions
Government & Justice deep dive, including Open Office product demonstration.

Participants can register at the following link: https://us02web.zoom.us/webinar/register/WN\_AncFYRsVQ4-sXG6aYpeSWA

This announcement has been authorised for release by the Chief Executive Officer of ReadyTech.

For more information, please contact:

Ronn Belcher Market Eye p. +61 400 009 774 e. [email protected] Nimesh Shah Chief Financial Officer p. +61 437 980 296 e. [email protected]

About ReadyTech

ReadyTech is a leading provider of mission-critical SaaS for the education, workforce management, government and justice sectors. Bringing together the best in people management systems from students and apprentices to payroll, employment services, and community engagement, ReadyTech creates awesome technology that helps their customers navigate complexity, while also delivering meaningful outcomes. To learn more about ReadyTech's people-centric approach to technology, please visit readytech.io.

Investor Event Government & Justice deep dive and product demo 28 April 2021

Presenters

Marc Washbourne – CEO & Co-Founder Phillip Simone – Chief Executive, Government & Justice

Marc Washbourne – CEO & Co-Founder

• ReadyTech SaaS strategy and strategic fit of Government & Justice

Phillip Simone – Chief Executive, Government & Justice

Market opportunity deep dive
Competitive differentiators and why we win
Product demo (Open Office for local government)

Q&A session

Agenda

4,600+ customers High recurring (subscription) revenue

About ReadyTech

Mission critical Software-as-a-Service

Next generation cloud

People-centric

Sticky customers

ReadyTech Government & Justice 4

Strategic priorities

The ReadyTech flywheel

ReadyTech Government & Justice 5

ReadyTech's playbook

Delivering high value to segments and verticals

High levels of overlap between product, technology and customer needs and approach
Highly attractive addressable market
- 500+ local councils each providing c70+ services in communities with 35,000 touchpoints > Large State Government and global justice market opportunities
Resilient end markets with public funding support
Mission critical 'must-have' technology with a trusted and proven reputation
Global digitisation of government services and migration to cloud and SaaS
Beach head into UK and overseas markets to drive new growth
Highly experienced management team with 20+ years experience and shared vision.

Why Government & Justice?

Deep dive & product demo

Phillip Simone Chief Executive, Government & Justice

ReadyTech Government & Justice 7

ReadyTech Government & Justice 8

About Open Office

137 Local & State Govt customers 16 Courts & Justice customers

Leading edge, innovative & customer focused

Full end-to-end solution Any module, any platform, any device

Proven and highly trusted offering with track record

Community & stakeholder engagement platform

Mobility

SaaS subscription cloud solution

Local Government

500+ local Councils in Australia
Targeting and best fit for medium and large councils*

• Citizen-centric, end-to-end community engagement platform and workflow management solutions.

*management estimates based on Council revenues

Addressable market

State Government

Point solutions supporting specific legislative needs across:

Justice

Citizen-centric justice case management solutions with large and global addressable market across:

Health • Environment
Transport
Water Authorities

Courts • Commissions
Tribunals
Prosecutors

Open Office product

The SaaS solutions offered

Distinctive value proposition that differentiates from competitors

USER EXPERIENCE • Citizen-centric • Strong self-service • Modern & intuitive UI • Supports 'offline mode' • Customer support excellence ADVANCED FUNCTIONALITY • Comprehensive endto-end solution • Modular flexibility • Automated workflows • Custom reporting • Insightful analytics

CUSTOMER ONBOARDING

Highly configurable
Repeatable process
Rapid delivery
Flexible integration
Seamless migration

ARCHITECTURE

SaaS offering
Cloud-based
Modern tech stack
Mobile apps
Highly secure

LICENSING, COMPLIANCE & ENVIRONMENT

FINANCE, HR & PAYROLL

CUSTOMER SERVICE MANAGEMENT

COURTS & JUSTICE CASE MANAGEMENT • Estimate that over 75% of the 500+ Councils have purchased a core solution 10+ years

ago
Next generation public sector employees driving customer and digital agenda
Digital transformation to meet needs of improved customer service and growing community expectations
(exposed by COVID-19)
integration of modules and wider interoperability capability.

• Legacy and non-cloud based technology with lack of remote access and mobility

• Outside of core modules, incumbent solutions lack comprehensive functionality, true

The opportunity Local government market

Customer-centric Community Platform supporting a 360 view of customer and connected self-service
End-to-end solution with strong core capability and supporting modules
Fully modular approach (over 70 modules) with a land-and-expand strategy

• True cloud and strong mobility supports remote access from anywhere, on any device

• Proven track record of customer onboarding and excellence in customer support.

Why we win Our compelling differentiators

Open Office Community Platform

Financial Management Receivable • Accounts Payable • General Ledger • Procurement • Budgeting • Fixed Assets Payroll & Human Resources • Payroll • Core Human Resources • Time & Attendance • Recruitment • Learning • HR Help Desk • Manager Self-Service • Employee Self-Service Asset Management • Catalogue • Register • Categories • Reporting • Conditions • Risk • Maintenance • Work Order • Budget • Administration

Open Office Community Timeline Open Office Analytics & Reporting Open Office Mobility Open Office Integration Platform

Community Engagement Platform

Open Office offers highly attractive end-to-end, cloud-based and modular enterprise solution

Open Office's unique differentiator is its Community Engagement platform that supports citizen-centric service from government

ANY TRANSACTION Take any back-office transaction and build a customer engagement.

PERSONAL EXPERIENCE User profiles build a personal experience and makes data collection accurate and traceable.

SOCIAL INTEGRATION Integration for social platforms and profile user data for personal messages and interactions.

ANY DEVICE

Fully responsive design for presentation onto any device including mobile and tablet.

HIGH AVAILABILITY DESIGN

Built using a high available model. Back-office systems don't have to be accessible to run transactions.

BUILT AS A PLATFORM

Micro-service architecture provides a wide range of services. Style to customer's corporate branding.

Open Office's Community platform provides the unique Community Central feature that delivers a true 360-degree customer view

SECURED BY USER

User identity is carried through all transactions allowing for fine grain security models.

SECURED BY MODULE

Open Community timeline to external modules without opening the entire dataset.

SEARCH AND REPORT

Powerful search and reporting across an immutable dataset.

EVERY TRANSACTION

View every customer change in a single location.

EVERY MODULE

All customer transactions across all modules viewed in a single interface.

OPEN API

Set of published APIs using the Open API standard. Connect to the swagger and view all the APIs.

Open Office provides market-leading levels of mobility that enables a mobile workforce (including 'offline mode')

THE RIGHT TOOL

Mobile solutions are designed to enable mobile transactions fit for purpose.

TRANSACTION ANY TIME A true mobile solution that allows transactions to be performed offline.

LEVERAGE EXISTING INVESTMENTS

Use of existing hardware, use of existing security frameworks.

MORE THAN ENOUGH POWER

Devices powerful features that are leveraged into Open Office applications.

VIDEO AND AUDIO

Don't just fill the form – record transactions using video and audio.

MDM SUPPORT

Support for Mobile Device Management to secure data and devices.

Open Office product demo

ReadyTech Government & Justice 17

Increased credibility and profile as part of larger and trusted ASX-listed technology company
Accelerate growth with support for Brand, Marketing and Sales
Access to wider horizontal expertise capability across:
- Product & Technology
- Customer Success and Delivery
Strong cultural alignment, shared values and aligned commitment to customer-centric approach.