Quarterly Report • Oct 22, 2024
Quarterly Report
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partner for talent.
-5.9% Q3 2024 org. revenue growth1 Q3 2023 -7.3%
€ 6,015m Q3 2024 revenues
Q3 2023 € 6,260m
€ 196m
Q3 2024 underlying EBITA1
Q3 2023 € 273m
3.3% Q3 2024 underlying EBITA margin1
Q3 2023 4.4%
€ 167m Q3 2024 operating profit
Q3 2023 € 245m
€ 106m Q3 2024 net income
Q3 2023 € 170m
CEO Sander van 't Noordende commented, "Whilst the challenging macroeconomic environment persisted over the quarter, trading conditions stabilized across some of our markets. We have continued to focus on execution and operational discipline, balancing field capacity with strategic investments in growth segments and our Partner For Talent strategy."
"In line with this, we are excited to announce the acquisition of a leading digital healthcare marketplace, Zorgwerk, in the Netherlands, to further strengthen our position in the healthcare and care industry. We look forward to welcoming the Zorgwerk team and its extensive network of qualified and dedicated professionals to Randstad."
"Finally, this is the first set of results since the passing of our founder Frits Goldschmeding. Frits was an iconic entrepreneur who put people at the heart of everything. We will continue to grow and innovate Randstad in Frits' spirit and in line with our core values as defined by him: 'to know, to serve, to trust'."
1Alternative Performance Measures (APMs) which are considered as industry benchmarks. For the definition and reconcilations to the nearest IFRS line item see "use of performance measures".
| in millions of €, unless otherwise indicated | Q3 2024 |
Q3 2023 |
yoy change1 |
% M&A & other. |
% fx. | % wd. | % org.2 |
|---|---|---|---|---|---|---|---|
| Revenue | 6,015 | 6,260 | (4)% | (1)% | 0% | (2)% | (6)% |
| Gross profit, underlying3 | 1,172 | 1,293 | (9)% | 0% | 0% | (1)% | (10)% |
| Operating expenses, underlying3 | 976 | 1,020 | (4)% | 1% | 0% | n/a | (3)% |
| EBITA, underlying3 | 196 | 273 | (28)% | (2)% | 1% | n/a | (29)% |
| Integration costs and one-offs4 | (17) | (16) | |||||
| EBITA5 | 179 | 257 | (30)% | ||||
| Amortization and impairment of intangible assets6 |
(12) | (12) | |||||
| Operating profit | 167 | 245 | |||||
| Net finance costs | (23) | (17) | |||||
| Share of profit of associates | - | 1 | |||||
| Income before taxes | 144 | 229 | |||||
| Taxes on income | (38) | (59) | (36)% | ||||
| Net income | 106 | 170 | (38)% | ||||
| Adj. net income for holders of ordinary shares7 |
124 | 190 | (35)% | ||||
| Free cash flow8 | 258 | 297 | |||||
| Net debt9 | 804 | 419 | |||||
| Leverage ratio (net debt/12-month EBITDA)10 |
0.9 | 0.3 | |||||
| Days Sales Outstanding (DSO), moving average11 |
54.1 | 53.4 | |||||
| Margins (in % of revenue) | |||||||
| Gross margin, underlying | 19.5% | 20.6% | |||||
| Operating expenses margin, underlying | 16.2% | 16.3% | |||||
| EBITA margin, underlying | 3.3% | 4.4% | |||||
| Share data | |||||||
| Basic earnings per ordinary share (in €) | 0.59 | 0.93 | |||||
| Diluted earnings per ordinary share, underlying (in €)12 |
0.70 | 1.04 |
1 Subject to roundings
2 For the definition of organic growth, see "use of performance measures".
3 Adjusted for integration costs and one-offs. For the definition see "use of performance measures".
4 Integration costs and one-offs include adjustments made for restructuring, integration expenses and M&A expenses for acquired group companies.
5 Operating profit before amortization and impairment of acquisition-related intangibles and goodwill. For the definition see "use of performance measures".
6 Amortization and impairment of acquisition-related intangible assets and goodwill.
7 Net income before amortization and impairment of acquisition-related intangible assets and goodwill, integration costs and one-offs. For the reconciliation see table 'Earnings per share'. For the definition see "use of performance measures".
8 Free cash flow is the sum of net cash flow from operating activities and investing activities excluding cash flows for acquisitions and disposals of subsidiaries, equity investments and (dividends of) associates, and repayment of lease liabilitites. For the definition see "use of performance measures".
9 Cash and cash equivalents minus current borrowings and non-current borrowings and the associated fair value of interest rate swap related to issued debt.
10Leverage ratio excluding the effects of IFRS 16. For the definition see "use of performance measures".
11 The DSO is calculated at the end of each month by dividing Trade receivables at the end of the month by the last 3 months of revenue (including VAT) and multiplied by 365 days divided by 4 (quarters). The moving average DSO is the sum of the last twelve months of DSO divided by 12 (months).
12 The diluted earnings per ordinary share, underlying is before amortization and impairment of acquisition-related intangible assets and goodwill, integration costs and one-offs. See table 'Earnings per share'. For the definition see "use of performance measures".
Reported revenue was down 3.9% YoY. From a reported point of view, working days had a negative impact of 1.5% while FX had a positive impact of 0.2%. M&A & other negatively contributed 0.6%. This results in an organic revenue per working day being down 5.9% YoY in Q3 2024, bringing Q3 revenue to € 6,015 million (Q2 2024: down 7.5%).
At the main geographical segment level, revenue per working day in North America was down 9% (Q2 2024: down 13%). In Northern Europe revenue per working day was down 8% (Q2 2024: down 10%) while in Southern Europe, UK and Latin America,revenue was down 2% (Q2 2024: down 2%). In the Asia Pacific region,revenue was down 5% (Q2 2024: down 8%).
Perm fees decreased by 15% YoY (Q2 2024: down 18%) on an organic basis. Total revenues of permanent placements, amounted to € 117 million in Q3 2024 (Q3 2023: € 139 million). RPO fees decreased organically by 2% YoY (Q2 2024: down 19%). Revenue of recruitment process outsourcing amounted to € 81 million in Q3 2024 (Q3 2023: € 75 million). Perm and RPO fees made up 16.4% of gross profit.
In Q3 2024, reported gross profit amounted to € 1,168 million (Q3 2023: €1,293 million) down 9% YoY. Gross profit was adjusted for € 4 million of one-offs (Q3 2023: € 0 million), resulting in an underlying gross profit of € 1,172 million (Q3 2023: € 1,293 million), down 10% YoY organically. Currency effects had a negligible impact on gross profit compared to Q3 2023.

Underlying gross margin was 19.5% in the quarter compared to 20.6% in Q3 2023 (as shown in the graph above). Temporary placements had a 60bp negative impact on underlying gross margin (Q2 2024: 40bp negative impact) while Permanent placements had a 30bp negative impact (Q2 2024: 30bp negative impact). HRS/other had a 20bp negative impact (Q2 2024: 20bp negative impact), reflecting the disposal of Monster (20bp negative impact).
Operating expenses were € 989 million (Q3 2023: € 1,036 million) down 5% YoY and were adjusted for € 13 million of integration costs and one-offs (Q2 2024: € 40 million), resulting in underlying operating expenses of € 976 million (Q2 2024: € 1,022 million), down 3% YoY organically. Currency effects had a negligible impact on operating expenses compared to Q3 2023. The integration costs and one-offs of € 13 million mainly reflects restructurings in a few countries, integration costs and M&A expenses for our recent acquisitions.
financial performance.

On a sequential basis operating expenses decreased by € 27 million organically. Personnel expenses were down 4% sequentially. As a result of the Monster's disposal, expenses decreased by € 13 million. Average headcount (in FTE) amounted to 41,460 for the quarter, organically down 4% YoY and stable sequentially, excluding Monster. We operated a network of 4,365 outlets, including branches and inhouse locations end of period (Q2 2024: 4,372).
EBITA was € 179 million (Q3 2023: € 257 million). EBITA was adjusted for € 17 million of integration costs and one-offs (Q3 2023: € 16 million), resulting in an underlying EBITA of € 196 million (Q3 2023: € 273 million) which means an organic decline of 29%. From a reported point of view, currency effects had a positive impact of 1% YoY. Underlying EBITA margin reached 3.3% in the quarter, 110bp below Q3 2023. Overall, we achieved a L4Q recovery ratio of 37% in Q3 2024.
Operating profit was € 167 million (Q3 2023: € 245 million). Compared to last year, operating profit was down € 78 million YoY.
In Q3 2024, net finance costs were € 23 million, compared to € 17 million in Q3 2023. Interest expenses on our net debt position were € 14 million (Q3 2023: € 14 million), and interest expenses related to lease liabilities were € 8 million (Q3 2023 € 7 million). Foreign currency and other effects had a negative impact of € 1 million (Q3 2023: positive impact of € 4 million).
The effective tax rate amounted to 26.1% (Q3 2023: 25.9%). For FY 2024, we expect an effective tax rate between 25% and 27%.
In Q3 2024, adjusted net income was down 35% YoY to € 124 million. Diluted underlying EPS amounted to € 0.70 (Q3 2023: € 1.04). The average number of diluted ordinary shares outstanding for the quarter was 176.1 million (Q3 2023: 182.1 million).
| in millions of €, unless otherwise indicated |
sep 30 2024 |
jun 30 2024 |
mar 31 2024 |
dec 31 2023 |
sep 30 2023 |
jun 30 2023 |
|---|---|---|---|---|---|---|
| Goodwill and acquisition related intangible assets |
3,242 | 3,280 | 3,216 | 3,225 | 3,246 | 3,224 |
| Operating working capital (OWC)1 |
1,166 | 1,341 | 1,252 | 1,105 | 1,204 | 1,294 |
| Net tax assets2 | 783 | 751 | 766 | 741 | 662 | 649 |
| All other assets/(liabilities)3 | 354 | 3164 | (99) | 552 | 600 | 608 |
| Employed capital | 5,545 | 5,688 | 5,135 | 5,623 | 5,712 | 5,775 |
| Financed by | ||||||
| Total equity | 4,177 | 4,112 | 4,090 | 4,700 | 4,705 | 4,567 |
| Net debt | 804 | 9964 | 437 | 306 | 419 | 616 |
| Lease liabilities | 564 | 580 | 608 | 617 | 588 | 592 |
| Invested capital | 5,545 | 5,688 | 5,135 | 5,623 | 5,712 | 5,775 |
| Revenues (last twelve months) | 24,221 | 24,466 | 24,846 | 25,426 | 26,250 | 27,044 |
| Underlying EBITA (last twelve months) |
819 | 896 | 986 | 1,075 | 1,174 | 1,237 |
| Income tax paid (last twelve months) |
(212) | (229) | (259) | (256) | (245) | (222) |
| Ratios | ||||||
| Days Sales Outstanding (DSO), moving average |
54.1 | 53.8 | 53.7 | 53.3 | 53.4 | 53.3 |
| OWC as % of revenue over last 12 months |
4.8% | 5.5% | 5.0% | 4.3% | 4.6% | 4.8% |
| Return on invested capital5 | 10.9% | 11.7% | 14.2% | 14.6% | 16.3% | 17.6% |
1 Operating working capital: Trade and other receivables minus the current part of financial assets, deferred receipts from disposed Group companies and interest receivable minus trade and other payables excluding interest payable. For the definition see "use of performance measures".
2 Net tax assets: Deferred income tax assets and income tax receivables less deferred income tax liabilities and income tax liabilities. For the definition see "use of performance measures".
3 All other assets/(liabilities), mainly containing property, plant & equipment, right of use assets, software, financial assets and associates, assets held for sale, less provisions, liabilities held for sale, employee benefit obligations and other liabilities. As at September 30, and June 30, 2024 € 222 million dividends payable is included (March 31, 2024 € 635 million and at March 31, 2023 € 530 million). For breakdown, refer to "use of performance measures".
4 Restated to include the fair value of an interest rate swap related to issued debt (EUR 5 million).
5 Return on invested capital: underlying EBITA (last 12 months) less income tax paid (last 12 months) as percentage of invested capital.
Return on invested capital (ROIC) amounted to 10.9%, a decrease of 540bp YoY. This is mainly a reflection of the yearover-year deterioration in our 12-month rolling EBITA.
The moving average of Days Sales Outstanding (DSO) was 54.1 (Q2 2024: 53.8).
At the end of Q3 2024, net debt (including IFRS 16 'leases') was € 1,368 million, compared to € 1,007 million at the end of Q3 2023. A further analysis of the cash flow is provided in the next section.
| in millions of € | Q3 2024 | Q3 2023 | change |
|---|---|---|---|
| EBITA | 179 | 257 | (30)% |
| Depreciation, amortization and impairment of property, plant, equipment, right-of-use assets, and software |
67 | 70 | |
| EBITDA | 246 | 327 | (25)% |
| Operating working capital | 150 | 104 | |
| Provisions and employee benefit obligations | (2) | 2 | |
| All other items | 18 | 16 | |
| Income taxes | (58) | (75) | |
| Net cash flow from operating activities | 354 | 374 | (5)% |
| Net capital expenditures | (21) | (25) | |
| Financial assets | (18) | - | |
| Repayments of lease liabilities | (57) | (52) | |
| Free cash flow1 | 258 | 297 | (13)% |
| Net (acquisitions)/disposals2 | (32) | (1) | |
| Net purchase of own ordinary shares | (20) | (81) | |
| Net finance costs paid | (15) | (13) | |
| Translation and other effects | 17 | (1) | |
| Net (increase) / decrease of net debt3 | 208 | 201 | |
1 Free cash flow is the sum of net cash flow from operating activities and investing activities excluding cash flows for acquisitions and disposals of subsidiaries, equity investments and (dividends of) associates, and repayment of lease liabilitites.
2 Net (acquisitions)/ disposals represents the net cashflows from the acquisitions and disposals of subsidiaries, associates and equity investments. For details see the consolidated statements of cash flows.
3 The movement in net debt (including IFRS 16 'leases') between two reporting periods. For the definition see "use of performance measures".
In the quarter, free cash flow amounted to € 258 million, down € 39 million YoY (Q3 2023: € 297 million). Free cash flow trend mainly reflects the decline in EBITA in combination with the movement of working capital year over year.
Q3 2024: revenue € 6,015 million Q3 2024: underlying EBITA € 196 million

In North America, revenue was down 9% YoY (Q2 2024: down 13%). In Q3 2024, revenue of our combined US businesses was down 9% YoY (Q2 2024: down 13%). US Operational talent solutions was down 3% YoY. US Professional talent solutions was down 20% YoY. US Digital talent solutions was down 14% YoY, while US Enterprise talent solutions was down 11%. In Canada, revenue was down 10% YoY. EBITA margin for the region came in at 3.6% for the quarter, compared to 5.2% last year.
In the Netherlands, revenue was down 7% (Q2 2024: down 9%). Our Operational talent solutions was down 8% YoY while our Professional talent solutions was up 1% YoY. EBITA margin in the Netherlands was 5.3%, compared to 6.0% last year.
In Germany, revenue was down 11% YoY (Q2 2024: down 16%). Our Operational talent solutions was down 12% YoY, while Digital talent solutions was down 3% YoY. EBITA margin in Germany was 1.2%, compared to 4.7% last year, reflecting ongoing tough market conditions.
In Belgium and Luxembourg, revenue was down 4% YoY (Q2 2024: flat). Our Operational talent solutions was down 5% YoY, while our Professional talent solutions was up 3% YoY. EBITA margin was 4.3%, compared to 3.9% last year.
Across other Northern European countries, revenue per working day was down 10% YoY (Q2 2024: down 13%). Revenue in Poland was down 4% YoY (Q2 2024: flat). In the Nordics, revenue was down 22% YoY (Q2 2024: down 26%), while in Switzerland, revenue was down 7% YoY (Q2 2024: down 12%). EBITA margin for other Northern European countries was 3.1% compared to 2.9% last year.
In France, revenue was down 7% YoY (Q2 2024: down 7%). Operational talent solutions was down 4% YoY, while our Professional talent solutions was down 10% YoY. EBITA margin was 3.9% compared to 5.2% last year.
Revenue in Italy was up 3% YoY (Q2 2024: up 3%). Operational talent solutions was up 2% YoY, while our Professional talent solutions was up 10%. EBITA margin was 5.5%, compared to 6.8% last year.
In Iberia, revenue per working day was up 6% YoY (Q2 2024: up 7%). Operational talent solutions was up 7% YoY. Spain was up 10% YoY (Q2 2024: up 10%), while in Portugal revenue was down 9% YoY (Q2 2024: down 5%). EBITA margin was 6.2%, compared to 6.1% last year.
Across other Southern European countries, UK & Latin America, revenue per working day was down 6% YoY (Q2 2024: down 5%). In the UK, revenue was down 11% YoY (Q2 2024: down 7%), while in Latin America revenue was up 2% YoY (Q2 2024: flat). EBITA margin in this region was 2.3% compared to 3.1% last year.
Total revenue in the Asia Pacific region was down 5% organically YoY (Q2 2024: down 8%). In Japan, revenue was up 4% YoY (Q2 2024: up 2%). Japan Operational talent solutions was up 1% YoY, while Digital talent solutions was up 23%. Revenue in Australia/New Zealand was down 14% YoY (Q2 2024: down 17%), while our business in India was up 8% YoY (Q2 2024: up 2%). Overall EBITA margin in this region was 4.8%, compared to 5.0% last year.
| third-party revenue in millions of € | Q3 2024 | Q3 2023 | ∆ % | % M&A & other. |
% fx. | % wd. | organic ∆% |
|---|---|---|---|---|---|---|---|
| North America | 1,183 | 1,310 | (10)% | 1% | 1% | (1)% | (9)% |
| Netherlands | 736 | 780 | (5)% | 0% | 0% | (1)% | (7)% |
| Germany | 419 | 467 | (10)% | 0% | 0% | (1)% | (11)% |
| Belgium/Luxembourg | 400 | 406 | (1)% | 0% | 0% | (3)% | (4)% |
| Other NE Countries | 350 | 376 | (7)% | 0% | (1)% | (1)% | (10)% |
| Northern Europe | 1,905 | 2,029 | (6)% | 0% | 0% | (2)% | (8)% |
| France | 903 | 946 | (5)% | 0% | 0% | (2)% | (7)% |
| Italy | 542 | 517 | 5% | 0% | 0% | (2)% | 3% |
| Iberia | 491 | 408 | 20% | (13)% | 0% | (2)% | 6% |
| Other SE Countries, UK & Latam | 394 | 415 | (5)% | 0% | 0% | (1)% | (6)% |
| Southern Europe, UK & Latin America | 2,330 | 2,286 | 2% | (2)% | 0% | (2)% | (2)% |
| Asia Pacific | 597 | 635 | (5)% | 0% | 1% | (1)% | (5)% |
| Revenue | 6,015 | 6,260 | (4)% | (1)% | 0% | (2)% | (6)% |
| third-party revenue in millions of € | 9M 2024 | 9M 20231 | ∆ %2 | % M&A & other. |
% fx. | % wd. | organic ∆%3 |
|---|---|---|---|---|---|---|---|
| North America | 3,576 | 4,091 | (13)% | 0% | 0% | 0% | (13)% |
| Netherlands | 2,240 | 2,408 | (7)% | 0% | 0% | 0% | (7)% |
| Germany | 1,251 | 1,454 | (14)% | 0% | 0% | 0% | (14)% |
| Belgium/Luxembourg | 1,151 | 1,176 | (2)% | 0% | 0% | (1)% | (3)% |
| Other NE Countries | 1,030 | 1,134 | (9)% | 0% | (1)% | 0% | (11)% |
| Northern Europe | 5,672 | 6,172 | (8)% | 0% | 0% | 0% | (9)% |
| France | 2,734 | 2,904 | (6)% | 0% | 0% | 0% | (6)% |
| Italy | 1,656 | 1,611 | 3% | 0% | 0% | (1)% | 2% |
| Iberia | 1,394 | 1,169 | 19% | (14)% | 0% | 0% | 6% |
| Other SE Countries, UK & Latam | 1,241 | 1,314 | (6)% | 0% | 0% | 0% | (6)% |
| Southern Europe, UK & Latin America | 7,025 | 6,998 | 0% | (2)% | 0% | 0% | (2)% |
| Asia Pacific | 1,765 | 1,982 | (10)% | 0% | 4% | 0% | (7)% |
| Revenue | 18,038 | 19,243 | (6)% | (1)% | 0% | 0% | (7)% |
1 2023 has been restated due to changes in the external reporting structure. Refer to the notes to the consolidated interim financial statements for further detail.
2 Subject to roundings
3 Organic change is measured excluding the impact of currencies, hyperinflation, acquisitions, disposals, and reclassifications. For revenue, the organic change has been adjusted for the number of working days.
performance.
| Q3 | EBITA | Q3 | EBITA | % M&A | organic | ||||
|---|---|---|---|---|---|---|---|---|---|
| EBITA in millions of €, underlying | 2024 | margin | 2023 | margin | ∆ % | & other. | % fx. | wd | ∆% |
| North America | 42 | 3.6% | 68 | 5.2% | (35)% | 3% | 1% | n/a | (30)% |
| Netherlands | 39 | 5.3% | 47 | 6.0% | (17)% | 0% | 0% | n/a | (17)% |
| Germany | 6 | 1.2% | 22 | 4.7% | (77)% | 3% | 0% | n/a | (73)% |
| Belgium/Luxembourg | 16 | 4.3% | 16 | 3.9% | 1% | 0% | 0% | n/a | 1% |
| Other NE Countries | 11 | 3.1% | 11 | 2.9% | (16)% | (10)% | (2)% | n/a | (29)% |
| Northern Europe | 72 | 3.8% | 96 | 4.7% | (27)% | (1)% | 0% | n/a | (28)% |
| France | 35 | 3.9% | 49 | 5.2% | (30)% | 0% | 0% | n/a | (29)% |
| Italy | 30 | 5.5% | 35 | 6.8% | (16)% | (1)% | 0% | n/a | (17)% |
| Iberia | 29 | 6.2% | 25 | 6.1% | 21% | (16)% | 0% | n/a | 6% |
| Other SE Countries, UK & Latam | 11 | 2.3% | 13 | 3.1% | (13)% | (2)% | 1% | n/a | (15)% |
| Southern Europe, UK & Latin America | 105 | 4.5% | 122 | 5.3% | (14)% | (4)% | 0% | n/a | (17)% |
| Asia Pacific | 29 | 4.8% | 32 | 5.0% | (9)% | (3)% | 2% | n/a | (10)% |
| Corporate | (52) | (45) | n.a. | ||||||
| EBITA, underlying | 196 | 3.3% | 273 | 4.4% | (28)% | (2)% | 1% | n/a | (29)% |
| Integration costs and one-offs | (17) | (16) | |||||||
| EBITA | 179 | 257 | |||||||
| 9M | EBITA | 9M | EBITA | % M&A | organic | ||||
|---|---|---|---|---|---|---|---|---|---|
| EBITA in millions of €, underlying | 2024 | margin1 | 2023 | margin2 | ∆ %3 | & other. | % fx. | wd | ∆%4 |
| North America | 111 | 3.1% | 207 | 5.1% | (46)% | 5% | 1% | n/a | (40)% |
| Netherlands | 110 | 4.9% | 145 | 6.0% | (24)% | 0% | 0% | n/a | (23)% |
| Germany | 4 | 0.3% | 57 | 3.9% | (93)% | 7% | 0% | n/a | (86)% |
| Belgium/Luxembourg | 50 | 4.4% | 51 | 4.3% | (2)% | 0% | 0% | n/a | (2)% |
| Other NE Countries | 23 | 2.2% | 26 | 2.3% | (33)% | (8)% | (1)% | n/a | (42)% |
| Northern Europe | 187 | 3.3% | 279 | 4.5% | (34)% | 0% | 0% | n/a | (34)% |
| France | 114 | 4.2% | 152 | 5.2% | (25)% | 0% | 0% | n/a | (25)% |
| Italy | 107 | 6.4% | 113 | 7.0% | (5)% | 0% | 0% | n/a | (6)% |
| Iberia | 79 | 5.7% | 70 | 6.0% | 14% | (12)% | 0% | n/a | 3% |
| Other SE Countries, UK & Latam | 29 | 2.2% | 33 | 2.5% | (12)% | (3)% | 3% | n/a | (12)% |
| Southern Europe, UK & Latin America | 329 | 4.7% | 368 | 5.3% | (10)% | (3)% | 0% | n/a | (13)% |
| Asia Pacific | 75 | 4.2% | 95 | 4.8% | (22)% | (3)% | 4% | n/a | (20)% |
| Corporate | (148) | (139) | n/a | ||||||
| EBITA, underlying5 | 554 | 3.1% | 810 | 4.2% | (32)% | (1)% | 1% | n/a | (31)% |
| Integration costs and one-offs | (103) | (107) | |||||||
| EBITA | 451 | 703 | |||||||
1 Underlying EBITA as a % of revenue.
2 EBITA in % of total revenue per segment.
3 Subject to roundings
4 Organic change is measured excluding the impact of currencies, acquisitions, disposals, and reclassifications. For revenue, the organic change has been adjusted for the number of working days.
5 Operating profit before amortization and impairment of acquisition-related intangible assets and goodwill, integration costs and one-offs. For the definition see "use of performance measures"
| revenue in millions of € | Q3 2024 | Q3 2023 | ∆ % | % M&A & other. |
% fx. | % wd. | organic ∆% |
|---|---|---|---|---|---|---|---|
| Operational talent solutions | 4,014 | 4,064 | (1)% | (1)% | 0% | (1)% | (4)% |
| Professional talent solutions | 934 | 1,010 | (8)% | 0% | 0% | (2)% | (10)% |
| Digital talent solutions | 704 | 788 | (10)% | 0% | 1% | (1)% | (11)% |
| Enterprise talent solutions | 334 | 355 | (7)% | 0% | 0% | (1)% | (8)% |
| Monster | 29 | 43 | (32)% | 32% | 0% | 0% | 0% |
| Revenue | 6,015 | 6,260 | (4)% | (1)% | 0% | (2)% | (6)% |
| revenue in millions of € | 9M 2024 | 9M 20231 | ∆ %2 | % M&A & other. |
% fx. | % wd. | organic ∆%3 |
|---|---|---|---|---|---|---|---|
| Operational talent solutions | 11,857 | 12,381 | (4)% | (1)% | 0% | 0% | (5)% |
| Professional talent solutions | 2,918 | 3,135 | (8)% | 0% | 1% | (1)% | (9)% |
| Digital talent solutions | 2,123 | 2,466 | (13)% | 0% | 1% | 0% | (13)% |
| Enterprise talent solutions | 1,031 | 1,126 | (9)% | 0% | (1)% | 0% | (9)% |
| Monster | 109 | 135 | (20)% | 20% | 0% | 0% | 0%4 |
| Revenue | 18,038 | 19,243 | (6)% | (1)% | 0% | 0% | (7)% |
1 2023 has been restated due to changes in the external reporting structure. Refer to the notes to the consolidated interim financial statements for further detail
2 Subject to roundings
3 Organic change is measured excluding the impact of currencies, acquisitions, disposals, and reclassifications. For revenue, the organic change has been adjusted for the number of working days.
4 Organic change is measured excluding the impact of currencies, acqusitions, disposals and reclassifications for the whole period of reference. For revenue, the organic change has been adjusted for the number of working days.
Q3 2024 organic revenue per working day decreased by 5.9% YoY.
In the first weeks of October we see stable volumes as compared to the quarter and we expect to benefit from easier comparables as we move into Q4.
There will be an additional 1.1 working day in Q4 2024.
Q4 2024 gross margin is impacted by the Monster disposal of approximately 50bps sequentially. We expect gross margin to be underlying slightly higher sequentially.
Q4 2024 operating expenses are impacted by the Monster disposal of approximately € 35-40m sequentially. Q4 2024 operating expenses are expected to be underlying stable sequentially.
In Q4 2024, Randstad announces its intention to acquire Zorgwerk, a leading digital healthcare marketplace in the Netherlands, for an enterprise value of approximately € 323 million.
Zorgwerk strengthens Randstad's specialized offering in the healthcare and care sector. Its business model is underpinned by a digital marketplace that efficiently matches healthcare and care professionals to the current demand but also prepares its 75,000 healthcare and care professionals for the future through skilling and development. In 2023, Zorgwerk generated gross revenue of € 206 million.
The completion of the transaction is subject to consultation with employee representative bodies and clearance by the Netherlands Authority for Consumers and Markets (ACM), which parties expect to be fulfilled in the coming period.
| Q1 | Q2 | Q3 | Q4 | |
|---|---|---|---|---|
| 2024 | 63.1 | 62.2 | 64.9 | 63.3 |
| 2023 | 63.9 | 61.7 | 63.8 | 62.2 |
| 2022 | 63.2 | 62.2 | 64.8 | 62.7 |
| Publication of fourth quarter results 2024 | February 12, 2025 |
|---|---|
| Annual General Meeting of Shareholders | March 26, 2025 |
| Publication of first quarter results 2025 | April 23, 2025 |
| Publication of second quarter results 2025 | July 23, 2025 |
Today (October 22, 2024), at 09.00 AM CET, Randstad N.V. will be hosting an analyst conference call. The dial-in numbers are:
International: +44 (0)33 0551 0200
Netherlands: +31 (0)20 708 5073
To gain access to the conference please tap or state the password 'Randstad'

You can listen to the call through a real-time audio webcast. You can access the webcast and presentation at https:// www.randstad.com/results-and-reports/quarterly-results. A replay of the presentation and the Q&A will be available on our website by the end of the day.
For more information please contact:
Steven Vriesendorp - investors and analysts [email protected] or (mobile) +31 (0)6 2692 8529 Elise Martin-Davies - media [email protected] or (mobile) +31 (0)6 5102 2437
Certain statements in this document concern prognoses about the future financial condition, risks, investment plans, and the results of operations of Randstad N.V. and its operating companies, as well as certain plans and objectives. Obviously, such prognoses involve risks and a degree of uncertainty, since they concern future events and depend on circumstances that will apply then. Many factors may contribute to the actual results and developments differing from the prognoses made in this document. These factors include, but are not limited to, general economic conditions, shortages on the job market, changes in the demand for personnel (including flexible personnel), achievement of cost savings, changes in the business mix, changes in legislation (particularly in relation to employment, staffing and tax laws), the role of industry regulators, future currency and interest fluctuations, availability of credit on financially acceptable terms, the successful completion of company acquisitions and their subsequent integration, successful disposals of companies, the rate of technological developments, the impact of pandemics and our ability to identify other relevant risks and mitigate their impact. These prognoses therefore apply only on the date on which this document was compiled. The quarterly results as presented in this press release are unaudited.
Randstad is a global talent leader with the vision to be the world's most equitable and specialized talent company. As a partner for talent and through our four specializations - Operational, Professional, Digital and Enterprise - we provide clients with the high-quality, diverse and agile workforces that they need to succeed in a talent scarce world. We help people secure meaningful roles, develop relevant skills and find purpose and belonging in their workplace. Through the value we create, we are committed to a better and more sustainable future for all.
Headquartered in the Netherlands, Randstad operates in 39 markets and has approximately 40,000 employees. In 2023, we supported 2 million talent to find work and generated a revenue of €25.4 billion. Randstad N.V. is listed on the Euronext Amsterdam. For more information, see www.randstad.com.
Randstad's disclosed financial information adheres to the relevant financial reporting standards and regulations. We present certain figures in line with the Group's internal reporting, which are considered Alternative Performance Measures (APMs). These APMs provide (adjusted) figures that complement the standard reporting measures as defined by IFRS-EU. They offer supplementary relevant insights into our operations but are intended to be considered alongside, rather than as replacements for, the IFRS-EU financial metrics.
Below, we provide definitions of the APMs utilized by the Group. We encourage readers to evaluate these measures in conjunction with the traditional IFRS-EU metrics to gain a comprehensive understanding of our financial performance.
Refers to Randstad's adjusted net income excluding amortization and impairment of acquisition-related intangible assets and goodwill, integration costs and one-offs and adjusted for the dividend on preferred shares, as well as for results of non-controlling interests.
Conversion ratio is the underlying EBITA divided by underlying gross profit expressed in a percentage. Its a performance measure on how Randstad's underlying EBITA develops in relation to the underlying gross profit. This increases the comparability of different businesses in our portfolio.
Operating profit before amortization and impairment of acquisition-related intangibles and goodwill (EBITA) is a measure of company profitability used by investors in the staffing industry to analyze the results of staffing companies.
EBITA as a percentage of revenue.
Operating profit before depreciation and impairment of property, plant and equipment and right use of assets, amortization and impairment of software and acquisition-related intangibles and impairment of goodwill.
Externally reported income statement line items (revenue, gross profit, operating expenses and EBITA) adjusted for the impact of changes in foreign currency ("FX"), the effect of hyperinflation and excluding the impact of acquisitions and disposals.
Organic growth divided by the number of working days in the period. Randstad operates in an industry where for each additional working day compared to the previous period, additional revenue/gross profit can be generated. Therefore the organic growth per working day is a measure that best shows underlying/ comparable performance isolating the working day effect.
The total year-on-year change in underlying operating expenses as a percentage of the decline in underlying gross profit, based on organic growth. We aim for a recovery ratio of 50% if gross profit declines.
Refers to Randstad's adjusted gross profit, excluding integration expenses and one-offs that may distort the true operational performance of the business. It provides a clearer picture of the company's ongoing profitability by
eliminating the impact of restructuring costs, integration and M&A costs related to acquisitions and other exceptional items.
Refers to Randstad's adjusted operating expenses, excluding integration expenses and one-offs that may distort the true operational performance of the business. It provides a clearer picture of the company's ongoing profitability by eliminating the impact of restructuring costs, integration, M&A costs related to acquisitions and other exceptional items.
Refers to Randstad's adjusted EBITA, which excludes integration expenses and one-off, that may distort the true operational performance of the business. It provides a clearer picture of the company's ongoing profitability by eliminating the impact of restructuring costs, integration and M&A costs related to acquisitions and other exceptional items.
Refers to Randstad's operating profit before depreciation and impairment of property, plant and equipment, amortization and impairment of software and acquisition-related intangibles and impairment of goodwill adjusted for the interest related to lease liabilities excluding one-off and integration expenses. This measure is used for the leverage ratio (excluding IFRS 16 'leases') calculation.
Underlying diluted earnings per ordinary share is based on net income adjusted for amortization and impairment of acquisition-related intangible assets and goodwill, integration expenses and one-offs and are calculated by adjusting the weighted average number of ordinary shares outstanding, assuming conversion of all dilutive potential ordinary shares. The dilutive potential ordinary shares arise from various share-based payment arrangements.
The effective tax rate before amortization and impairment of acquisition-related intangible assets and goodwill, integration costs and one-offs. This measure is used to calculate the underlying per ordinary share information.
Free cash flow is the sum of net cash flow from operating activities and investing activities (excluding cash flows for acquisitions and disposals of subsidiaries, equity investments and (dividends of) associates), and repayment of lease liabilitites. Free cash flow is used to evaluate the cash generative character of the company's business.
The movement in net debt between two reporting periods. This measure is used to evaluate the developement in outstanding debt obligations.
All other assets/(liabilities), mainly containing property, plant & equipment, right of use assets, software plus financial assets and associates, less provisions and employee benefit obligations and other liabilities. This measure is used for the Employed capital calculation.
Capital employed is the sum of goodwill and acquisition-related intangible assets, operating working capital, net tax assets and all other assets/(liabilities). This measure shows the value of all the assets used by Randstad to generate earnings.
Invested Capital is the sum of total equity and net debt. This measure shows the financing raised by Randstad from debt and equity capital providers to fund its operations.
Leverage ratio is the ratio of net debt (excluding lease liabilities) divided by 12-month underlying EBITDA (excluding IFRS 16 'Leases'). This measure is used to indicate to investors and other stakeholders that the company is in compliance with the specific covenant agreed upon in our financial facility agreements related to the leverage ratio (excluding IFRS 16 'Leases').
The DSO is calculated at the end of each month by dividing Trade receivables at the end of the month by the last three months of revenue (including VAT) and multiplied by 365 days divided by four (quarters). The moving average DSO is the sum of the last twelve months of DSO divided by 12 (months).
Net tax assets is the total of deferred income tax assets and income tax receivables less deferred income tax liabilities and income tax liabilities. This measure is used for the Employed capital calculation.
Cash and cash equivalents minus current borrowings and non-current borrowings, including lease liabilities (both current and noncurrent) and the associated fair value of interest rate swap related to issued debt. This measure is used to evaluate outstanding debt obligations.
Cash and cash equivalents minus current borrowings and non-current borrowings and the associated fair value of interestrate swap related to issued debt. This measure is used forthe leverage ratio (excluding IFRS 16 'leases') calculation.
Operating working capital consists of trade and other receivables (excluding current part of loans and receivables and other interest receivable) minus trade and other payables (excluding interest payable). The level of working capital is related to the timing of the invoicing and payrolling processes (weekly or monthly). The payment terms negotiated with clients and the effectiveness of our collection processes are equally important. Liabilities, such as social security charges, wage tax and value-added tax are settled every month and in some countries on a quarterly basis. Payment terms are often determined by law and therefore difficult to influence. This measure is used for the Employed capital calculation.
| Q3 2024 | Q3 2023 | 9M 2024 | 9M 2023 | |
|---|---|---|---|---|
| Gross profit, underlying1 | 1,172 | 1,293 | 3,574 | 4,002 |
| Integration costs and one-offs | (4) | - | (11) | (4) |
| Gross profit | 1,168 | 1,293 | 3,563 | 3,998 |
1 Gross profit adjusted for integration costs and one-offs.
| amortization and impairment of acquisition related intangible assets operating profit and goodwill |
EBITA1 | integration costs and one offs2 |
EBITA, underlying3 |
|||||||
|---|---|---|---|---|---|---|---|---|---|---|
| in millions of €, unless otherwise indicated | Q3 2024 |
Q3 2023 |
Q3 2024 |
Q3 2023 |
Q3 2024 |
Q3 2023 |
Q3 2024 |
Q3 2023 |
Q3 2024 |
Q3 2023 |
| North America | 41 | 61 | (4) | (2) | 45 | 63 | 3 | (5) | 42 | 68 |
| Netherlands | 39 | 47 | - | - | 39 | 47 | - | - | 39 | 47 |
| Germany | 1 | 22 | - | - | 1 | 22 | (5) | - | 6 | 22 |
| Belgium & Luxembourg | 14 | 15 | (1) | (1) | 15 | 16 | (1) | - | 16 | 16 |
| Other North European countries | 10 | 10 | - | - | 10 | 10 | (1) | (1) | 11 | 11 |
| Northern Europe | 64 | 94 | (1) | (1) | 65 | 95 | (7) | (1) | 72 | 96 |
| France | 31 | 47 | (1) | (2) | 32 | 49 | (3) | - | 35 | 49 |
| Italy | 30 | 36 | - | - | 30 | 36 | - | 1 | 30 | 35 |
| Iberia | 25 | 25 | (2) | - | 27 | 25 | (2) | - | 29 | 25 |
| Other South European countries, UK & Latin America |
6 | 8 | - | - | 6 | 8 | (5) | (5) | 11 | 13 |
| Southern Europe, UK & Latin America | 92 | 116 | (3) | (2) | 95 | 118 | (10) | (4) | 105 | 122 |
| Asia Pacific | 24 | 21 | (4) | (7) | 28 | 28 | (1) | (4) | 29 | 32 |
| Corporate | (54) | (47) | - | - | (54) | (47) | (2) | (2) | (52) | (45) |
| Total | 167 | 245 | (12) | (12) | 179 | 257 | (17) | (16) | 196 | 273 |
1 Operating profit before amortization and impairment of acquisition-related intangibles and goodwill. For the definition see "use of performance measures"
2 Integration costs and one-offs include adjustments made for restructuring, integration expenses and M&A expenses for acquired group companies.
3 EBITA adjusted for integration costs and one-offs. For the definition see "use of performance measures".
| operating profit | amortization and intangible assets |
impairment of acquisition related and goodwill |
EBITA1 | costs and one | integration offs2 |
EBITA, underlying3 |
||||
|---|---|---|---|---|---|---|---|---|---|---|
| in millions of €, unless otherwise indicated | 9M 2024 |
9M 2023 |
9M 2024 |
9M 2023 |
9M 2024 |
9M 2023 |
9M 2024 |
9M 2023 |
9M 2024 |
9M 2023 |
| North America | 81 | 180 | (9) | (8) | 90 | 188 | (21) | (19) | 111 | 207 |
| Netherlands | 93 | 138 | - | - | 93 | 138 | (17) | (7) | 110 | 145 |
| Germany | (11) | 31 | - | - | (11) | 31 | (15) | (26) | 4 | 57 |
| Belgium & Luxembourg | 42 | 45 | (3) | (3) | 45 | 48 | (5) | (3) | 50 | 51 |
| Other North European countries | 16 | 23 | - | - | 16 | 23 | (7) | (3) | 23 | 26 |
| Northern Europe | 140 | 237 | (3) | (3) | 143 | 240 | (44) | (39) | 187 | 279 |
| France | 97 | 140 | (4) | (5) | 101 | 145 | (13) | (7) | 114 | 152 |
| Italy | 107 | 113 | - | - | 107 | 113 | - | - | 107 | 113 |
| Iberia | 70 | 69 | (5) | - | 75 | 69 | (4) | (1) | 79 | 70 |
| Other South European countries, UK & Latin America |
19 | 27 | - | - | 19 | 27 | (10) | (6) | 29 | 33 |
| Southern Europe, UK & Latin America | 293 | 349 | (9) | (5) | 302 | 354 | (27) | (14) | 329 | 368 |
| Asia Pacific | 57 | 47 | (12) | (18) | 69 | 65 | (6) | (30) | 75 | 95 |
| Corporate | (153) | (144) | - | - | (153) | (144) | (5) | (5) | (148) | (139) |
| Total | 418 | 669 | (33) | (34) | 451 | 703 | (103) | (107) | 554 | 810 |
1 Operating profit before amortization and impairment of acquisition-related intangibles and goodwill. For the definition see "use of performance measures"
2 Integration costs and one-offs include adjustments made for restructuring, integration expenses and M&A expenses for acquired group companies.
3 EBITA adjusted for integration costs and one-offs. For the definition see "use of performance measures".
| in millions of €, unless | restructuring1 | integration and M&A2 | other | total | ||||
|---|---|---|---|---|---|---|---|---|
| otherwise indicated | Q3 2024 | Q3 2023 | Q3 2024 | Q3 2023 | Q3 2024 | Q3 2023 | Q3 2024 | Q3 2023 |
| North America | 2 | 5 | 1 | - | (6) | - | (3) | 5 |
| Netherlands | - | - | - | - | - | - | - | - |
| Germany | 5 | - | - | - | - | - | 5 | - |
| Belgium & Luxembourg | 1 | - | - | - | - | - | 1 | - |
| Other North European countries |
1 | 1 | - | - | - | - | 1 | 1 |
| Northern Europe | 7 | 1 | - | - | - | - | 7 | 1 |
| France | 3 | - | - | - | - | - | 3 | - |
| Italy | - | (1) | - | - | - | - | - | (1) |
| Iberia | 1 | - | 1 | - | - | - | 2 | - |
| Other South European countries, UK & Latin America |
5 | 5 | - | - | - | - | 5 | 5 |
| Southern Europe, UK & Latin America |
9 | 4 | 1 | - | - | - | 10 | 4 |
| Asia Pacific | 1 | 1 | - | 3 | - | - | 1 | 4 |
| Corporate | (3) | 2 | - | - | 5 | - | 2 | 2 |
| Total | 16 | 13 | 2 | 3 | (1) | - | 17 | 16 |
1 Restructurings are recognized when a detailed and formal restructuring plan has been approved, and the restructuring has either commenced or has been announced publicly.
2 Includes expenses incurred to integrate acquired group companies with the existing group companies (and viceversa), and merger and acquisition expenses for acquired group companies.
| in millions of €, unless | restructuring1 | integration and M&A2 | other | total | ||||
|---|---|---|---|---|---|---|---|---|
| otherwise indicated | 9M 2024 | 9M 2023 | 9M 2024 | 9M 2023 | 9M 2024 | 9M 2023 | 9M 2024 | 9M 2023 |
| North America | 25 | 17 | 2 | 2 | (6) | - | 21 | 19 |
| Netherlands | 17 | 7 | - | - | - | - | 17 | 7 |
| Germany | 15 | 21 | - | - | - | 5 | 15 | 26 |
| Belgium & Luxembourg | 5 | 1 | - | 2 | - | - | 5 | 3 |
| Other North European countries |
7 | 3 | - | - | - | - | 7 | 3 |
| Northern Europe | 44 | 32 | - | 2 | - | 5 | 44 | 39 |
| France | 13 | 5 | - | - | - | 2 | 13 | 7 |
| Italy | - | - | - | - | - | - | - | - |
| Iberia | 1 | 1 | 3 | - | - | - | 4 | 1 |
| Other South European countries, UK & Latin America |
10 | 6 | - | - | - | - | 10 | 6 |
| Southern Europe, UK & Latin America |
24 | 12 | 3 | - | - | 2 | 27 | 14 |
| Asia Pacific | 4 | 2 | 2 | 28 | - | - | 6 | 30 |
| Corporate | - | 5 | - | - | 5 | - | 5 | 5 |
| Total | 97 | 68 | 7 | 32 | (1) | 7 | 103 | 107 |
1 Restructurings are recognized when a detailed and formal restructuring plan has been approved, and the restructuring has either commenced or has been announced publicly. 2 Includes expenses incurred to integrate acquired group companies with the existing group companies (and viceversa), and merger and acquisition expenses for acquired group companies.
| Last twelve months | Q3 2024 | Q3 2023 |
|---|---|---|
| Operating profit | 580 | 954 |
| Amortization and impairment of acquisition-related intangibles and goodwill | 91 | 45 |
| One offs & Integration expenses | 148 | 175 |
| Underlying EBITA | 819 | 1,174 |
| Amortisation/impairment software | 50 | 57 |
| Amortisation/impairment software already included in one offs | - | (6) |
| Depreciation/impairment property, plant and equipment | 56 | 54 |
| Interest Leases | (27) | (22) |
| EBITDA, Underlying (excluding IFRS 16 'Leases') | 898 | 1,257 |
| Cash and cash equivalents | (427) | (280) |
| Borrowings (including lease liabilities) | 1,805 | 1,287 |
| Interest rate swap at fair value | (10) | - |
| Net debt (including IFRS 16 'leases') | 1,368 | 1,007 |
| Lease liabilities | 564 | 588 |
| Net debt (excluding IFRS 16 'leases') | 804 | 419 |
| Leverage ratio | 0.9 | 0.3 |
| Q3 2024 | Q3 2023 | |
|---|---|---|
| Property, plant and equipment | 120 | 138 |
| Software | 56 | 122 |
| Right of use assets | 500 | 511 |
| Financial assets (loans) | 290 | 148 |
| Equity investments | 36 | 40 |
| Net investment in subleases | 1 | 13 |
| Associates | 3 | 3 |
| Interest receivable | 4 | 4 |
| Provision DBP net asset position | 2 | 3 |
| Employee benefit obligations | (252) | (190) |
| Provisions | (175) | (175) |
| Other liabilities | (3) | (8) |
| Interest payable | (6) | (9) |
| Dividend payable | (222) | - |
| All other assets/(liabilities) | 354 | 600 |


23
| in millions of €, unless otherwise indicated | Q3 2024 | Q3 2023 | 9M 2024 | 9M 2023 |
|---|---|---|---|---|
| Revenue | 6,015 | 6,260 | 18,038 | 19,243 |
| Cost of services | 4,847 | 4,967 | 14,475 | 15,245 |
| Gross profit | 1,168 | 1,293 | 3,563 | 3,998 |
| Selling expenses | 646 | 684 | 2,009 | 2,165 |
| General and administrative expenses | 344 | 352 | 1,104 | 1,130 |
| Other income | (1) | - | (1) | - |
| Operating expenses | 989 | 1,036 | 3,112 | 3,295 |
| Amortization and impairment of acquisition-related intangible assets and goodwill |
12 | 12 | 33 | 34 |
| Total operating expenses | 1,001 | 1,048 | 3,145 | 3,329 |
| Operating profit | 167 | 245 | 418 | 669 |
| Net finance income / (costs) | (23) | (17) | (50) | (48) |
| Share of profit of associates | - | 1 | - | 1 |
| Income before taxes | 144 | 229 | 368 | 622 |
| Taxes on income | (38) | (59) | (96) | (161) |
| Net income | 106 | 170 | 272 | 461 |
| Net income attributable to: | ||||
| Holders of ordinary shares Randstad N.V. | 104 | 168 | 266 | 455 |
| Holders of preference shares Randstad N.V. | 2 | 2 | 6 | 6 |
| Equity holders | 106 | 170 | 272 | 461 |
| Non-controling interests | - | - | - | - |
| Net Income | 106 | 170 | 272 | 461 |
| Earnings per share attributable to the holders of ordinary shares of Randstad N.V. (in € per share): |
||||
| Basic earnings per share | 0.59 | 0.93 | 1.51 | 2.50 |
| Diluted earnings per share | 0.59 | 0.92 | 1.50 | 2.48 |
| Diluted earnings per share before amortization and impairment of acquisition-related intangible assets and goodwill, integration costs and one-offs |
0.70 | 1.04 | 2.06 | 3.09 |
| revenue by geographical area | ||||
|---|---|---|---|---|
| in millions of € | Q3 2024 | Q3 20231 | 9M 2024 | 9M 20231 |
| North America | 1,184 | 1,310 | 3,578 | 4,091 |
| Netherlands | 738 | 781 | 2,245 | 2,412 |
| Germany | 419 | 467 | 1,252 | 1,455 |
| Belgium/Luxembourg | 400 | 405 | 1,152 | 1,177 |
| Other NE Countries | 352 | 381 | 1,038 | 1,142 |
| Northern Europe | 1,909 | 2,034 | 5,687 | 6,186 |
| France | 903 | 946 | 2,736 | 2,906 |
| Italy | 542 | 517 | 1,656 | 1,611 |
| Iberia | 493 | 409 | 1,399 | 1,172 |
| Other SE Countries, UK & Latam | 396 | 417 | 1,244 | 1,319 |
| Southern Europe, UK & Latin America | 2,334 | 2,289 | 7,035 | 7,008 |
| Asia Pacific | 606 | 640 | 1,790 | 1,997 |
| Elimination of intersegment revenue | (18) | (13) | (52) | (39) |
| Revenue | 6,015 | 6,260 | 18,038 | 19,243 |
1 2023 has been restated due to changes in the external reporting structure. Refer to the notes to the consolidated interim financial statements for further detail.
| in millions of € | Q3 2024 | Q3 20231 | 9M 2024 | 9M 20231 |
|---|---|---|---|---|
| North America | 45 | 63 | 90 | 188 |
| Netherlands | 39 | 47 | 93 | 138 |
| Germany | 1 | 22 | (11) | 31 |
| Belgium/Luxembourg | 15 | 16 | 45 | 48 |
| Other NE Countries | 10 | 10 | 16 | 23 |
| Northern Europe | 65 | 95 | 143 | 240 |
| France | 32 | 49 | 101 | 145 |
| Italy | 30 | 36 | 107 | 113 |
| Iberia | 27 | 25 | 75 | 69 |
| Other SE Countries, UK & Latam | 6 | 8 | 19 | 27 |
| Southern Europe, UK & Latin America | 95 | 118 | 302 | 354 |
| Asia Pacific | 28 | 28 | 69 | 65 |
| Corporate | (54) | (47) | (153) | (144) |
| EBITA | 179 | 257 | 451 | 703 |
1 2023 has been restated due to changes in the external reporting structure. Refer to the notes to the consolidated interim financial statements for further detail.
| in millions of € | Q3 2024 | Q3 20231 | 9M 2024 | 9M 20231 |
|---|---|---|---|---|
| Operational talent solutions | 4,032 | 4,074 | 11,909 | 12,410 |
| Professional talent solutions | 934 | 1,010 | 2,918 | 3,135 |
| Digital talent solutions | 704 | 788 | 2,123 | 2,466 |
| Enterprise talent solutions | 334 | 357 | 1,031 | 1,132 |
| Monster | 29 | 44 | 109 | 139 |
| Elimination of intersegment revenue | (18) | (13) | (52) | (39) |
| Revenue | 6,015 | 6,260 | 18,038 | 19,243 |
1 2023 has been restated due to changes in the external reporting structure. Refer to the notes to the consolidated interim financial statements for further detail.
Total revenues of permanent placements, amounted to € 117 million in Q3 2024 (Q3 2023: € 139 million). Revenue of recruitment process outsourcing amounted to € 81 million in Q3 2024 (Q3 2023: € 75 million).
| in millions of € | september 30, 2024 |
december 31, 2023 |
september 30, 2023 |
|---|---|---|---|
| assets | |||
| Property, plant and equipment | 120 | 136 | 138 |
| Right-of-use assets | 500 | 543 | 511 |
| Intangible assets | 3,298 | 3,342 | 3,368 |
| Deferred income tax assets | 659 | 669 | 602 |
| Financial assets and associates | 332 | 178 | 189 |
| Non-current assets | 4,909 | 4,868 | 4,808 |
| Trade and other receivables | 5,423 | 5,404 | 5,473 |
| Income tax receivables | 188 | 153 | 150 |
| Cash and cash equivalents | 427 | 261 | 280 |
| Current assets | 6,038 | 5,818 | 5,903 |
| Total assets | 10,947 | 10,686 | 10,711 |
| equity and liabilities | |||
| Issued capital | 26 | 26 | 26 |
| Share premium | 2,372 | 2,358 | 2,344 |
| Reserves | 1,778 | 2,315 | 2,334 |
| Shareholders' equity | 4,176 | 4,699 | 4,704 |
| Non-controlling interests | 1 | 1 | 1 |
| Total equity | 4,177 | 4,700 | 4,705 |
| Borrowings (including lease liabilities) | 1,011 | 488 | 1,006 |
| Deferred income tax liabilities | 15 | 18 | 20 |
| Provisions and employee benefit obligations | 265 | 254 | 226 |
| Other liabilities | 3 | - | 1 |
| Non-current liabilities | 1,294 | 760 | 1,253 |
| Borrowings (including lease liabilities) | 794 | 696 | 281 |
| Trade and other payables | 4,249 | 4,289 | 4,256 |
| Dividend | 222 | - | - |
| Income tax liabilities | 49 | 63 | 70 |
| Provisions and employee benefit obligations | 162 | 171 | 139 |
| Other liabilities | - | 7 | 7 |
| Current liabilities | 5,476 | 5,226 | 4,753 |
| Total liabilities | 6,770 | 5,986 | 6,006 |
| Total equity and liabilities | 10,947 | 10,686 | 10,711 |
| in millions of € | Q3 2024 | Q3 2023 | 9M 2024 | 9M 2023 |
|---|---|---|---|---|
| Operating profit | 167 | 245 | 418 | 669 |
| Amortization and impairment of acquisition-related intangible assets and goodwill |
12 | 12 | 33 | 34 |
| EBITA | 179 | 257 | 451 | 703 |
| Depreciation, amortization and impairment of property, plant, equipment, right-of-use assets, and software |
67 | 70 | 226 | 220 |
| EBITDA | 246 | 327 | 677 | 923 |
| Provisions and employee benefit obligations | (2) | 2 | 4 | 21 |
| Share-based compensations | 17 | 14 | 47 | 44 |
| Other items | 1 | 2 | 4 | 10 |
| Cash flow from operations before operating working capital and income taxes |
262 | 345 | 732 | 998 |
| Operating working capital assets | 9 | 211 | (106) | 335 |
| Operating working capital liabilities | 141 | (107) | 20 | (301) |
| Operating working capital | 150 | 104 | (86) | 34 |
| Income taxes | (58) | (75) | (160) | (204) |
| Net cash flow from operating activities | 354 | 374 | 486 | 828 |
| Net additions in property, plant and equipment, and software | (21) | (25) | (65) | (69) |
| Acquisition and disposal of subsidiaries, associates and equity investments |
(32) | (1) | (97) | (4) |
| Loans and receivables | (18) | - | (18) | (11) |
| Net cash flow from investing activities | (71) | (26) | (180) | (84) |
| Net purchase of own ordinary shares | (20) | (81) | (183) | (172) |
| Drawings on non-current borrowings | - | - | 1,011 | 527 |
| Repayments of non-current borrowings | - | (150) | (425) | (400) |
| Net drawing / (repayment) current borrowings | 4 | (80) | 75 | 23 |
| Repayments of lease liabilities | (57) | (52) | (171) | (156) |
| Net financing | (73) | (363) | 307 | (178) |
| Net finance costs paid | (15) | (13) | (32) | (26) |
| Dividend | - | - | (413) | (530) |
| Net reimbursement to financiers | (15) | (13) | (445) | (556) |
| Net cash flow from financing activities | (88) | (376) | (138) | (734) |
| Net increase (decrease) in cash, and cash equivalents | 195 | (28) | 168 | 10 |
| Cash, and cash equivalents at beginning of period | 229 | 301 | 261 | 274 |
| Net movement | 195 | (28) | 168 | 10 |
| Translation and currency gains | 3 | 7 | (2) | (4) |
| Cash, and cash equivalents at end of period | 427 | 280 | 427 | 280 |
| Free cash flow | 258 | 297 | 232 | 592 |
| in millions of € | July 1 - September 30 | January 1 - September 30 | ||
|---|---|---|---|---|
| 2024 | 2023 | 2024 | 2023 | |
| Begin of period | ||||
| Shareholders' equity | 4,111 | 4,566 | 4,699 | 4,914 |
| Non-controlling interests | 1 | 1 | 1 | 1 |
| Total equity | 4,112 | 4,567 | 4,700 | 4,915 |
| Net income for the period, equity shareholders | 106 | 170 | 272 | 461 |
| Non-controlling interest | - | - | - | - |
| Net income for the period | 106 | 170 | 272 | 461 |
| Items that subsequently may be reclassified to the income statement | (43) | 35 | (29) | (16) |
| Translation reclassified to income statement | 5 | - | 5 | - |
| Items that will never be reclassified to the income statement | - | - | - | - |
| Total other comprehensive income, net of taxes | (38) | 35 | (24) | (16) |
| Total comprehensive income | 68 | 205 | 248 | 445 |
| Dividend payable on ordinary shares | - | - | (627) | (522) |
| Dividend payable on preference shares | - | - | (8) | (8) |
| Share-based compensations | 17 | 14 | 47 | 44 |
| Tax on share-based compensations | - | - | - | 3 |
| Net purchase of ordinary shares | (20) | (81) | (183) | (172) |
| Total other changes in period | (3) | (67) | (771) | (655) |
| End of period | 4,177 | 4,705 | 4,177 | 4,705 |
| Shareholder's equity | 4,176 | 4,704 | 4,176 | 4,704 |
| Non-controlling interests1 | 1 | 1 | 1 | 1 |
| Total equity | 4,177 | 4,705 | 4,177 | 4,705 |
1 Changes in 'Non-controlling interests', are negligible for all periods.
Randstad N.V. is a public limited liability company incorporated and domiciled in the Netherlands and listed on Euronext Amsterdam.
The consolidated interim financial statements of Randstad N.V. as at and for the nine month period ended September 30, 2024 include the company and its subsidiaries (together called 'the Group').
These consolidated interim financial statements have been prepared in accordance with International Financial Reporting Standards and its interpretations issued by the International Accounting Standards Board (IASB), as adopted by the European Union (hereinafter: IFRS).
The accounting policies applied by the Group in these consolidated interim financial statements are unchanged from those applied by the Group in its consolidated financial statements as at and for the year ended December 31, 2023.
These consolidated interim financial statements have been condensed and prepared in accordance with (IFRS) IAS 34 'Interim Financial Reporting'; they do not include all the information required for full (i.e., annual) financial statements, and should be read in conjunction with the consolidated financial statements of the Group as at and for the year ended December 31, 2023.
The consolidated financial statements of the Group as at and for the year ended December 31, 2023 are available upon request at the Company's office or on www.randstad.com.
The preparation of consolidated interim financial statements requires the Group to make certain judgments, estimates, and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, income, and expenses. Actual results may differ from these estimates.
In preparing these consolidated interim financial statements, the significant judgments, estimates, and assumptions are the same as those applied to the consolidated financial statements as at and for the year ended December 31, 2023.
As of January 1, 2024, the segmentation by geographical area has changed from the way it was presented in the FY 2023 annual report. The geographical segmental changes better reflect the way management reviews its operating results and makes decisions around resource allocation, while the specialization segmental changes align Randstad's reporting with its partner for talent strategy.
As of 2024, Randstad will report four main geographical segments: North America, Northern Europe, Southern Europe, UK & Latin America and Asia Pacific. The reporting segments within each of the four main geographical segments remain unchanged from the prior year. The former Global Businesses segment included Enterprise Solutions (Sourceright & RiseSmart) and Monster, Randstad's online talent recruitment platform. As of 2024, Global Businesses has been included in each of the main geographical segments. In Q2 2024, the assets and liabilities of Monster have been classified as held for sale.
In addition, as of 2024, the secondary segmentation that was based on Randstad's revenue concepts Staffing, Inhouse, Professionals and Enterprise has changed to reflect the four specializations announced at the Capital Markets Day, with
Monster shown separately. As of 2024, Randstad will report: Randstad Operational Talent Solutions, Randstad Professional Talent Solutions, Randstad Digital Talent Solutions, Randstad Enterprise Talent Solutions and Monster.
Comparative figures for prior periods have been adjusted accordingly for presentation purposes.
We closely follow the developments of global geopolitical conflicts that may have a direct or indirect impact on our business. In 2024, the impact of geopolitical conflicts on our business was fairly limited sofar. We are continuously monitoring developments, with the aim of responding as quickly and effectively as possible to changing circumstances.
The Group's activities are affected by seasonal patterns. The volume of transactions throughout the year fluctuates per quarter, depending on demand as well as on variations in items such as the number of working days, public holidays and holiday periods. The Group usually generates its strongest revenue and profits in the second half of the year, while the cash flow in the second quarter is usually negative due to the timing of payments of dividend and holiday allowances; cash flow tends to be strongest in the second half of the year.
The effective tax rate for the nine month period ended September 30, 2024 is 26.1% (9M 2023: 25.9%) and is based on the estimated tax rate for the whole year 2024 (FY 2023: 18.1%). Last year's tax rate was significantly impacted by the reassessment of the valuation of our tax loss carry forward position in Luxembourg.
On September 16, 2024, the Group completed the formation of a joint venture combining its job board business, Monster, with CareerBuilder, a portfolio company of funds managed by affiliates of Apollo. The Group obtained a noncontrolling minority stake (49%) in the newly formed joint venture, effectively being an investment in an associate.
The Group's policy is to apply IAS 28 to account for contributions in associates and transactions with associates. This means that the Group realizes a gain/loss on disposal up to Apollo's equity share in the associate. The remaining portion of the gain is applied against the investment in associates and any remainder is deferred.
As a result of the transaction, the assets and liabilities related to Monster have been disposed of, resulting in a gain on disposal of € 1 million. The disposal of the subsidiary/investment in the associate led to a net cash outflow of € 32 million in Q3 2024.
actuals.
| in millions of € | Q3 2024 |
|---|---|
| Total non-current assets | 115 |
| Working capital assets (liabilities) | 30 |
| Total liabilities | (42) |
| Net assets (liabilities) in disposed subsidiaries | 103 |
| Consideration received | |
| Cash and cash equivalents | - |
| Interest in associate | 21 |
| Financial assets | 128 |
| Total consideration received | 149 |
| Difference in net assets disposed and consideration received | 46 |
| Proportion of associate not owned | 51% |
| Initial gain on disposal | 23 |
| Translation (losses) reclassified to income statement | (5) |
| Disposal costs | (17) |
| Gain on disposal in profit & loss | 1 |
| Cash and cash equivalents received | - |
| Net cash of disposed subsidiaries/activities, included in working capital | (32) |
| Disposal of subsidiaries, statement of cash flows | (32) |
| Difference in net assets disposed and consideration received | 46 |
| Proportion of associate owned | 49% |
|---|---|
| Deferred gain on disposal | 23 |
| Interest in associate | 21 |
| Investment in associates | - |
| Other liabilities | (2) |
In the quarter, we had no cash outflow relating to acquisitions of Group companies (Q3 2023: € 1 million). In the quarter, we had a cash outflow of € 1 million relating to the acquisition of equity investments (Q3 2023: € nil). In the quarter, we had a cash inflow of € 2 million relating to the disposal of equity investments (Q3 2023: € nil).
The financial assets originated as consideration for the disposal of Monster and are receivable on the associate. The amount and timing of repayment of these loans are dependent on certain milestones to be completed by the associate. These loans are denominated in USD and are secured by certain assets of the associate. These loans are measured at fair value at the end of each reporting period, with any fair value gains or losses recognised in profit or loss.
As at September 30, 2024, the fair value of the loans was € 128 million (Q3 2023: € nil) and the gain/loss on change in fair value recognized in profit and loss in the quarter was nil (Q3 2023: € nil).
In addition to the loans above, the Group also issued a loan to the associate in the amount of \$ 20 million (~€ 18 million). This loan is repayable in full on 16 September 2029 with mandatory early repayments in the event that the associate meets certain milestones.
All of the loans described above have a term of 5 years and accrue at an interest rate of 10% annually.
| Issued number of ordinary shares | 2024 | 2023 |
|---|---|---|
| January 1 | 180,869,312 | 183,959,312 |
| Share-based compensations | - | - |
| September 30 | 180,869,312 | 183,959,312 |
As at September 30, 2024, the Group held 5,730,053 treasury shares (September 30, 2023: 3,658,915). The average number of (diluted) ordinary shares outstanding has been adjusted for these treasury shares.
As at September 30 2024, December 31, 2023 and June 30, 2023 the number of issued preference shares was 25,200,000 (type B) and 50,130,352 (type C).
| in millions of €, unless otherwise indicated | Q3 2024 | Q3 2023 | 9M 2024 | 9M 2023 |
|---|---|---|---|---|
| Net income for holders of preference and ordinary shares | 106 | 170 | 272 | 461 |
| Net income attributable to holders of preference shares | (2) | (2) | (6) | (6) |
| Net income attributable to holders of ordinary shares | 104 | 168 | 266 | 455 |
| Amortization of intangible assets1 | 12 | 12 | 33 | 34 |
| Integration costs and one-offs | 17 | 16 | 103 | 107 |
| Tax effect on amortization, integration costs, and one-offs | (9) | (6) | (37) | (30) |
| Adjusted net income for holders of ordinary shares | 124 | 190 | 365 | 566 |
| Average number of ordinary shares outstanding | 175.1 | 181.1 | 176.5 | 182.2 |
| Average number of diluted ordinary shares outstanding | 176.1 | 182.1 | 177.3 | 183.2 |
| Earnings per share attributable to the holders of ordinary shares of Randstad N.V. (in € per share): |
||||
| Basic earnings per share | 0.59 | 0.93 | 1.51 | 2.50 |
| Diluted earnings per share | 0.59 | 0.92 | 1.50 | 2.48 |
| Diluted earnings per share before amortization and impairment of acquisition-related intangible assets and goodwill, integration costs, and one-offs2 |
0.70 | 1.04 | 2.06 | 3.09 |
1 Amortization and impairment of acquisition-related intangible assets and goodwill.
2 Diluted EPS underlying
Net debt including lease liabilities at September 30, 2024, amounted to € 1,368 million, and was € 445 million higher compared to December 31, 2023 (€ 923 million). The net debt position excluding lease liabilities as at September 30, 2024 was € 804 million compared to the net debt position as at December 31, 2023 (€ 306 million).
| in millions of € | Q3 2024 | Q3 2023 | 9M 2024 | 9M 2023 |
|---|---|---|---|---|
| Personnel expenses | 734 | 770 | 2,305 | 2,474 |
| Other operating expenses | 256 | 266 | 808 | 821 |
| Other income | -1 | - | -1 | - |
| Operating expenses | 989 | 1,036 | 3,112 | 3,295 |
| in millions of € | Q3 2024 | Q3 2023 | 9M 2024 | 9M 2023 |
|---|---|---|---|---|
| Depreciation and impairment of property, plant and equipment | 12 | 13 | 42 | 40 |
| Amortization and impairment of software | 7 | 12 | 33 | 36 |
| Depreciation and amortization of software | 19 | 25 | 75 | 76 |
| Depreciation and impairment of right-of-use assets | 48 | 45 | 151 | 144 |
| Total | 67 | 70 | 226 | 220 |
| in millions of € | Q3 2024 | Q3 2023 | 9M 2024 | 9M 2023 |
|---|---|---|---|---|
| Additions | ||||
| Property, plant and equipment & Software | (21) | (25) | (67) | (70) |
| (21) | (25) | (67) | (70) | |
| Disposals | ||||
| Proceeds property, plant and equipment | - | - | 2 | 1 |
| (Profit)/Loss | - | - | - | - |
| - | - | 2 | 1 | |
| Statement of cash flows | (21) | (25) | (65) | (69) |
Apart from net income for the period, total comprehensive income comprises translation differences and related tax effects that subsequently may be reclassified to the income statement in a future reporting period, and, if any, fair value adjustments of equity investments and remeasurements of post-employment benefits (including tax effects), that will never be reclassified to the income statement.
On September 16, 2024, Monster was disposed off and contributed to an associate that is a related party to the Group. As such, the loans with this associate described in 'loans and receivables' constitute related party transactions. No other material transactions with this associate are noted in the nine months ended September 30, 2024.
There are no other material changes in the nature, scope, and (relative) scale in this reporting period compared to last year. More information is included in notes 28, 29 and 30 to the consolidated financial statements as at and for the year ended December 31, 2023.
There are no material changes in the nature and scope of commitments compared to December 31, 2023.
In Q4 2024, the Group announced its intention to acquire Zorgwerk, a leading digital healthcare marketplace in the Netherlands, for an enterprise value of approximately € 323 million.
The completion of the transaction is subject to consultation with employee representative bodies and clearance by the Netherlands Authority for Consumers and Markets (ACM), which parties expect to be fulfilled in the coming period.
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